Since 2004, Callbox has been the trusted leader and top lead generation company, driving high-velocity growth for businesses worldwide. As the largest and most experienced player in B2B sales development, we offer comprehensive solutions from AI-powered prospecting to appointment setting designed to fuel your revenue pipeline.
Our multi-touch, multi-channel approach is built for the 2026 landscape. We seamlessly integrate intent-based conversations with email, LinkedIn, social media, search, and account-based marketing (ABM). This holistic strategy ensures engagement with key decision-makers at every stage of the conversion cycle, maximizing your ROI and delivering sales-qualified leads (SQLs).
Headquartered in Encino, CA, with a global footprint, we have successfully completed over 20,000 campaigns across diverse B2B verticals and global markets. This extensive track record makes us a top outsourced lead generation partner you can rely on.
Our Edge as a Top Lead Generation Company:
Proprietary Data Stack: Access to a vast, verified in-house B2B database with real-time intent signals.
Personalized Lead Nurturing: Automated, yet human-led programs to turn cold leads into warm prospects.
Precision ABM: Advanced Account-Based Marketing for hyper-targeted outreach to high-value accounts.
Full-Funnel Engagement: Content syndication, lead re-activation, and retargeting to maximize touchpoint density.
What’s New at Callbox
Co-managed Sales Development Staff Augmentation Integrate dedicated SDRs directly into your internal workflow. This model combines the control of an in-house team with Callbox’s premium data, AI-powered tech stack, and recruitment infrastructure to scale your pipeline with lower overhead.
Ready to Scale? Whether you are looking to penetrate new markets, increase conversion rates, or hit aggressive revenue targets, Callbox provides the data-driven lead generation and sales expertise to deliver measurable results. Partner with the industry leader today.
Callbox offers competitive pricing for lead generation services, with clients reporting positive ROI and significant lead generation outcomes. Specific costs were not disclosed, but clients appreciate the value for cost and flexibility offered. Their services include multi-channel outreach, which enhances effectiveness.
Clients report positive ROI and significant business impact from Callbox's lead generation efforts. The team's ability to deliver measurable results, such as increased sales opportunities and improved brand awareness, is consistently recognized.
Professionalism and Commitment to Excellence
Callbox is lauded for their professionalism and commitment to excellence. Their teams are described as dedicated, knowledgeable, and efficient, consistently delivering high-quality service and achieving client goals.
Strong Project Management and Communication
Clients appreciate Callbox's structured project management and clear communication. Regular updates via emails, virtual meetings, and detailed reports ensure alignment with client objectives. The team is responsive and adapts quickly to changes, fostering productive collaborations.
Successful Engagement in Complex Industries
Callbox has successfully engaged in complex industries such as cybersecurity and healthcare, delivering valuable leads and insights. Their ability to navigate industry-specific challenges and deliver results is highly regarded by clients.
Challenges with Non-English Markets
Some clients noted that Callbox could improve its services in non-English speaking markets by hiring multilingual agents. This would enhance their ability to engage effectively with prospects in regions like China and Vietnam, where language barriers exist.
High-Quality Customer Service
Clients commend Callbox for their exceptional customer service, highlighting their ability to understand client needs, provide valuable insights, and maintain a positive, can-do attitude. Their dedication to client satisfaction is evident in their proactive communication and support.
Marketing & Telemarketing for Healthcare Software Company
AdvertisingCall Center Services
$50,000 to $199,999
Jan. 2020 - Ongoing
4.5
Quality
4.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"The workflow between our two companies was fantastic."
Feb 5, 2021
Director of Sales, VOW
Dan Wehrle
Verified
Other industries
Pittsburgh, Pennsylvania
51-200 Employees
Online Review
Verified
Callbox provides marketing and telemarketing services for a healthcare software company. The team works to promote the client's services via a website as well as through telemarketing campaigns.
The telemarketing efforts have been successful, generating appointments and leads for the firm. Callbox is always responsive to emails and requests, which deeply impresses the client. They're also able to adjust their workflow in a manner the better suits their collaboration with the company.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are a software healthcare company, We sell, support/service healthcare software for clients all across country. My position is Director of sales.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Callbox?
We use Callbox to market our software and services via Web campaigns and telemarketing campaigns.
What were your goals for this project?
To provide new business leads for the sales team.
SOLUTION
How did you select Callbox?
We researched several companies and were impressed with Callbox
Describe the scope of their work in detail.
The team created a website/Landing page Promoting our software and services and provided marketing campaigns through several sources such as LinkedIn. The team also provided telemarketing services across the country providing the sales team with new business opportunities.
What was the team composition?
I work closely with the telemarketing team who brought us new business leads.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The telemarketing team was very successful in providing us numerous appointments and leads to work. The team has been very responsive to all of our requests, emails, etc. That was very impressive.
How effective was the workflow between your team and theirs?
The workflow between our two companies was fantastic. When we made some changes or tweaks to the process they were able to implement it right away and communicate to their team.
What did you find most impressive about this company?
Their aggressiveness to bring in new business leads and extremely effective communication between us and Callbox
Are there any areas for improvement?
I really can't think of anything for areas of improvement except eventually exploring new markets such as start up businesses. And finding ways to target that area of need.
RATINGS
4.5
Quality
4.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Lead Generation for Custom & Strategic Software Dev Firm
Market Research
$10,000 to $49,999
Sep. 2020 - Ongoing
4.5
Quality
4.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
“They’re dedicated to learning about our business and have worked hard to educate themselves.”
Callbox calls potential buyers, messages them on LinkedIn, and sends email marketing campaigns to a target audience. Then they qualify leads, schedule appointments, and provide a summary report.
Callbox generates a few leads every week. Their reports provide important information that helps the client have productive follow-up calls with potential buyers. To consistently improve the quality of their leads, they meet with the client bi-weekly to review data and make strategy adjustments.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I handle client strategy and development for LUX interactive, a custom and strategic software firm. We help organizations build applications, redesign their website, and develop mobile initiatives.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Callbox?
In the past, we’ve relied on word-of-mouth referrals and have never had an inbound or outbound marketing campaign. Last year, we decided we were going to target specific audiences. We brought on Callbox to act as our sales and marketing entity. In partnering with them, our goal is to schedule appointments with qualified leads.
SOLUTION
What was the scope of their involvement?
At the beginning of the project, they spent a significant amount of time learning about our business. Then they created an outreach campaign that involves everything from LinkedIn messaging to phone calls and traditional emails.
They’re constantly sending out marketing materials to attract potential clients. They reach out to people through a wide variety of channels because they understand how different approaches resonate with different audiences.
Then they qualify leads and schedule calls with those who would be a good fit for our business. When they schedule an appointment, I get a calendar invite to a sales call.
Before I call the leads, Callbox is responsible for providing information that will help me be successful in our introduction calls. Usually, they compile 4-6 lines that summarize who the person is, what assistance they’re looking for, and what kind of organizations they have.
What is the team composition?
There’s an account manager that I work hand-in-hand with and she has a few people working for her that I don’t interact with directly.
How did you come to work with Callbox?
They reached out to me.
How much have you invested with them?
We spend $12,000 each quarter (approximately $24,000 so far).
What is the status of this engagement?
We started working together in September 2020 and our partnership is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They’re generating a few leads every week. They’re dedicated to learning about our business and have worked hard to educate themselves. They can navigate the language of our industry well, which allows them to have quality conversations that convert to scheduled appointments.
How did Callbox perform from a project management standpoint?
They’re very good at staying in touch and they follow a structured process. We meet every other week to discuss strategy, what they’ve produced, and new ideas. We also go over data to determine how many leads actually produced a quality conversation. We also communicate via phone and email.
What did you find most impressive about them?
They take the time to understand our business. Other companies I’ve worked with just dump lists of contacts into sequences and hope that it generates leads. In comparison, Callbox follows a multi-pronged approach. They don’t just make phone calls, but they’re also trying to generate traction through LinkedIn and emails at the same time.
Are there any areas they could improve?
I’d like to see a little more variety in their messaging. Right now, they’re working on making a video to include in our outreach emails. It was a great idea, and I’d love to see more of their ideas.
Do you have any advice for potential customers?
New clients have to be ready to dedicate themselves to the partnership as well. It’s not a set it and forget it experience. They need to participate and hold themselves accountable. For example, if they’re noticing a decrease in the number of scheduled appointments, it’s time to change the messaging or target audience. To do that, the client needs to be actively involved.
RATINGS
4.5
Quality
4.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Outreach for Telehealth & Telemedicine Payment Platform
AdvertisingPay Per ClickSocial Media Marketing
Confidential
Oct. 2020 - Ongoing
4.5
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
“Once their team understood our business, they increased the number of appointments booked by 400%.”
Feb 4, 2021
Owner, Capital Bankcard Option
Dan Clark
Verified
Financial services
Newport Beach, California
1-10 Employees
Phone Interview
Verified
Callbox generates leads for their clients by conducting outreach, qualifying potential buyers, and setting up appointments. They also support PPC and social media marketing efforts.
Callbox’s efforts have successfully increased the number of qualified appointments for the client. They learned about the client’s industry and implemented feedback easily to improve their outreach. Offering a wide range of services, they provide excellent support for their clients.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the owner of Capital Bankcard Option. We provide an online patient payment and reporting platform that utilizes key technologies to simplify the payment process for both patients and staff, making it more convenient and efficient.
Similar systems are designed for larger health care practices and are much more expensive, while our ideal customers are small to midsize medical practices.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Callbox?
Our company needed marketing and sales support to grow our outreach and revenue.
SOLUTION
What was the scope of their involvement?
They provide a lead management program that includes outreach, qualifying buyers, and setting up appointments. They also manage PPC and social media marketing on LinkedIn.
What is the team composition?
There are 4–5 people on the team, including an account manager, a campaign manager, appointment qualifiers, and callers.
How did you come to work with Callbox?
I was cold-called by one of their account representatives and he was able to answer a lot of my questions. After talking to him, I felt confident that they had the resources we needed to help my business.
What is the status of this engagement?
My engagements with Callbox began around mid-October 2020 and is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Healthcare isn’t an easy market, but they do an excellent job setting up appointments and qualifying potential buyers ahead of time. Once their team understood our business, they increased the number of appointments booked by 400%.
How did Callbox perform from a project management standpoint?
They use Hub Planner to manage the project.
What did you find most impressive about them?
They listen to and incorporating my feedback into their daily talk tracks and presentations. Callbox provides a comprehensive service that no other company I talked to offered.
Are there any areas they could improve?
There isn’t anything they specifically need to improve on.
Do you have any advice for potential customers?
Anybody working with Callbox should be able to provide enough information for them to do their jobs. At the beginning of the project, I could have done a better job of sharing content with them about my industry. They would have had better initial results had I been more prepared.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Sales BPO for Medical Supply Seller
$10,000 to $49,999
June 2017 - June 2018
4.5
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"Callbox has a desire to satisfy their customers’ needs."
Feb 2, 2021
Former VP of Sales, Pulsecheck
Carl Schneider
Verified
Other industries
Brentwood, Tennessee
11-50 Employees
Phone Interview
Verified
Callbox provided call services to an emergency department software company. The team reached out to specified names using a prepared script in order to secure new accounts.
Internal stakeholders are pleased with Callbox’s work, which resulted in the number of qualified leads they targeted at the beginning of the engagement. Along the way, the team was attentive, professional, and well organized, making for a smooth and successful partnership.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the former VP of Sales at Pulsecheck. We provided emergency department software for hospitals.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Callbox?
We wanted to get back into the new account marketplace and establish a brand.
SOLUTION
What was the scope of their involvement?
At the start of the engagement, I gave Callbox a list of names to call and the script, and they would reach out to the contacts. Usually, those contacts were people in the managerial level of emergency departments in hospitals.
What is the team composition?
Melissa was our account manager, and there were at least one or two other people involved.
How did you come to work with Callbox?
I received a call from them in 2014, and while I didn’t have the opportunity to work with them for awhile after that, I’d always thought of them. I figured if they were able to get me on the phone, they’d certainly be able to get the prospects.
How much have you invested with them?
The cost was around $15,000 per month.
What is the status of this engagement?
We worked together from June 2017–June 2018.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
With Callbox, we wanted to achieve two or three appointments per week, which is what we were aiming for. We filled up our sales pipeline with that. We were pleased with the amount of prospects that were coming to us. Callbox did their job as far as getting us qualified prospects.
How did Callbox perform from a project management standpoint?
They were very good. Melisa was excellent. They did special reports for us which included the information we requested from them. If there were ever any issues they were extremely supportive. Callbox did everything they could to support us.
What did you find most impressive about them?
The most impressive thing to me is how they got me on the phone. That’s what originally generated interest in me.
Callbox has a desire to satisfy their customers’ needs. They were always there to do all they could do and to address whatever requirements we needed.
Are there any areas they could improve?
There was a small issue with one of their reporting systems that made it a little bit tougher for me to get information.
Do you have any advice for potential customers?
You have to know who your target customers are: you’ve got to be able to tell Callbox who you want to reach. It will make the process a lot more effective.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
Marketing & Lead Gen Strategies for Business Consulting Firm
Business ConsultingCall Center Services
$10,000 to $49,999
Oct. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
3.0
Willing to Refer
5.0
"Their quality assurance team is dedicated to meeting our qualified lead generation goals."
Feb 1, 2021
Owner, Strategy Leaders
Andi Gray
Verified
Other industries
Norwalk, Connecticut
1-10 Employees
Phone Interview
Verified
Callbox developed a lead generation strategy that the team executes. They collect lead information and then call prospects to spur leads. They manage Google Ads and LinkedIn accounts as well as a chatbot.
Callbox documents qualified leads in a database and excludes unqualified prospects to encourage successful outreach. By securing several companies, they helped generate revenue. Their timeliness supports the project’s seamless execution while their flexibility enables them to tackle various tasks.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the owner of Strategy Leaders, a business consulting firm.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Callbox?
We needed to rebuild volume after experiencing losses in our clientele related to the COVID-19 pandemic.
SOLUTION
What was the scope of their involvement?
Callbox formulated a strategy for approaching owners of private, small businesses—our target audience. Their team developed and tested a calling approach. Their team is responsible for calling our target market. They provide a list of leads and note contact information in a database we provide. Their team then pursues those leads.
They also helped us develop a webinar series as a marketing strategy and continue to provide us with design and copy support as needed. Callbox also manages our Google Ads, LinkedIn profile, and website chatbot as well as sends outbound emails.
What is the team composition?
We have three main points of contact: a customer service relationship manager, a sales representative, and a team manager. In total, we directly work with 6–8 people.
How did you come to work with Callbox?
Callbox sent us emails, and we decided to look into them during the COVID-19 pandemic. After checking their references, we ultimately decided to hire them.
How much have you invested with them?
We spent about $12,500 per quarter.
What is the status of this engagement?
We began working together around October 2020, and it’s ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Their team helps fill our database with qualified companies and weeds out disqualified ones. Companies in the pipeline should generate enough revenue to cover the cost of Callbox’s services. We have several more prospects ready to process.
How did Callbox perform from a project management standpoint?
Callbox keeps us on track, provides weekly progress reports, and meets all deadlines. They’re willing to do any task we request of them. We communicate via email, phone, and weekly meetings.
What did you find most impressive about them?
Their quality assurance team is dedicated to meeting our qualified lead generation goals.
Are there any areas they could improve?
There’s nothing I would ask them to do differently.
Do you have any advice for potential customers?
Invest the time to ensure the project stays on track. Listen to Callbox. Also, communicate the project’s progress and how it lines up with what you want to see.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
3.0
Value / within estimates
"I believe in six months it will be a 5, but we haven’t been working together long enough to state that yet."
Willing to Refer
5.0
NPS
Outbound Voice Services for Bank Security Company
Call Center Services
Confidential
Sep. 2018 - Ongoing
4.0
Quality
4.0
Schedule
4.5
Cost
4.0
Willing to Refer
4.5
"Overall, we’re pleased with the results gleaned from their efforts."
Apr 18, 2019
Director of Marketing, Bank Security Company
Anonymous
Verified
Financial services
Connecticut, United States
201-500 Employees
Phone Interview
Verified
Callbox provides outbound voice services for a bank security company. They are responsible for developing scripts, contacting existing and potential clients, and responding to customer challenges.
Through three separate initiatives, Callbox has delivered promising results—the product of a relatively seamless onboarding process and a well-executed methodology. Although the team has experienced some turnover in the project management role, Callbox has proven to be a reliable partner.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the director of marketing for a bank security company. We specialize in physical security, but we’ve also expanded into electronic security.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Callbox?
We engaged Callbox to provide outbound voice services for our company.
SOLUTION
What was the scope of their involvement?
We’ve worked with Callbox for three separate initiatives—an initial agreement and then two more that ran concurrently. It was not difficult to introduce Callbox to our company. After the first instance, we had a better idea of what we needed to provide their team so that we can onboard them properly.
For each initiative, we provide Callbox with some target qualifications and some guidelines regarding the make-up of our audience. We worked together to develop a comprehensive list of companies that currently operate within and outside of our footprint. We’ve worked through extensive scripting processes so that we provide our team of callers with the appropriate responses to customer objections or challenges.
What is the team composition?
We work with less than a half-dozen people per campaign, and the team is different each time. We were initially assigned a talented project manager, but he, unfortunately, left the company. We are now splitting project management responsibilities between two people, which has been somewhat difficult to coordinate.
How did you come to work with Callbox?
In our research, we looked at a couple of different methods to outbound calling, and it seemed like Callbox featured a hybrid skill set that combined the best industry practices. Their price point was extremely competitive, and we learned that they had worked in our industry before. That experience was attractive to us because it meant that we wouldn’t have to start from Point A.
What is the status of this engagement?
Our engagement began in September 2018 and remains ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Overall, we’re pleased with the results gleaned from their efforts.
How did Callbox perform from a project management standpoint?
Callbox provides us with detailed reports ahead of our weekly update calls, and we also have access to a dashboard where we can view our results at all times.
What did you find most impressive about them?
I have nothing else to add to what I’ve already stated.
Are there any areas they could improve?
In reference to the changes in the project manager role, it’s important for every company to try to make every transition as smooth as possible.
Do you have any advice for potential customers?
I’d advise future clients to make sure they foster a collaborative partnership and follow Callbox’s results carefully so that you can identify opportunities for growth.
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.5
NPS
Lead Generation for PropTech Company
Sales Outsourcing
$10,000 to $49,999
Dec. 2024 - Mar. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"They are communicative, reliable, and transparent."
Jan 13, 2025
Sales Operations, PropTech Company
Anonymous
Verified
Information technology
Singapore
11-50 Employees
Online Review
Verified
Callbox provides lead generation services for a proptech company. The team is responsible for collecting additional information through the client's existing database.
Callbox's efforts have helped the client generate healthy leads and effectively reach potential customers. The team is reliable, transparent, and communicative via virtual meetings, emails, and messaging apps. Their quick response times and flexible approach have impressed the client.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Sales Operations of a proptech company
Describe what your company does in a single sentence.
Propertytech and helping all parties to an easier and more transparent rental process.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Callbox to accomplish?
Going through existing internal database to collect additional information
Generating leads
SOLUTION
How did you find Callbox?
Referral
Why did you select Callbox over others?
High ratings
Great culture fit
How many teammates from Callbox were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Going through our database to collect additional information and help to generate leads.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
So far, healthy lead generation and effective outreach to potential customers.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They are communicative, reliable, and transparent.
What was your primary form of communication with Callbox?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Fast responses and flexible approach to suit our requirements.
Are there any areas for improvement or something Callbox could have done differently?
A better API integration into our Hubspot CRM would have made things even easier.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Sales Outsourcing for Software Company
Sales Outsourcing
B2B Appointment Setting
+2
$10,000 to $49,999
Oct. 2024 - Apr. 2025
3.5
Quality
3.5
Schedule
4.5
Cost
3.0
Willing to Refer
3.5
"They worked collaboratively with us to understand our business."
Jan 9, 2025
Operations Manager, Parker Software Inc
Samantha Rutter
Verified
Other industries
England
11-50 Employees
Online Review
Verified
A software company hired Callbox to reach out to their target audience within the US and discuss their products and USPs. This involved arranging meetings for the client's sales consultants.
Callbox's efforts resulted in revenue growth and increased customer acquisition. The team was headed by a lead project manager who ensured the client was happy with the materials and messaging before executing their tasks. They worked collaboratively and responded in a timely, professional manner.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Operations Manager of Parker Software Inc
Describe what your company does in a single sentence.
Parker Software is a leading developer of AI enabled Business Process Automation (ThinkAutomation) and Enterprise Live Chat software (WhosOn).
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Callbox to accomplish?
Increase in outbound business opportunities in the US
Brand Awareness across the US
SOLUTION
How did you find Callbox?
Online Search
Why did you select Callbox over others?
High ratings
Pricing fit our budget
How many teammates from Callbox were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We required Callbox to reach out to our target audience within the US, to discuss our products and USPs, to then arrange a meeting for our Sales consultant to demonstrate the software.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Revenue Growth
Customer Aquisition
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Headed by a lead project manager who ensured we were happy with the materials and messaging before execution of the project. Responded in a timely and professional manner
What was your primary form of communication with Callbox?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They worked collaboratively with us to understand our business, present the right tone and message etc
Are there any areas for improvement or something Callbox could have done differently?
The customer support team and the intended audience might not have the same culture. So a call centre in the UK/US with people who know the local rules, changes in tech and customs could help customers understand what they want and talk to them better.
RATINGS
3.5
"meetings are coming through, but as of now, a sale has not converted. So our success metrics are still low"
Quality
3.5
Service & Deliverables
"meetings are coming through, but as of now, a sale has not converted. So our success metrics are still low"
Schedule
4.5
On time / deadlines
Cost
3.0
Value / within estimates
"meetings are coming through, but as of now, a sale has not converted. So our success metrics are still low"
Willing to Refer
3.5
NPS
"meetings are coming through, but as of now, a sale has not converted. So our success metrics are still low
Lead Generation for Cybersecurity Solutions Provider
Call Center ServicesSales Outsourcing
Confidential
Aug. 2021 - Ongoing
4.5
Quality
4.5
Schedule
4.5
Cost
5.0
Willing to Refer
4.0
"Callbox's dedication to providing all-around marketing services and their positive, can-do attitude are impressive."
Dec 31, 2024
Marketing, Cybersecurity Solutions Provider
Anonymous
Verified
Information technology
San Jose, California
1,001-5,000 Employees
Online Review
Verified
Callbox provides lead generation services for a cybersecurity solutions provider. The team contacts the client's white space ICP, sets up sales appointments, and drives webinar registrations.
Callbox has increased the client's NNL and SQL and drove registrations for the client's webinars, continuously working on social media to reach out on white space ICP. The team holds biweekly status meetings, addresses feedback, and remains dedicated to providing comprehensive marketing services.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing of a cybersecurity solutions provider
Describe what your company does in a single sentence.
Leading cybersecurity solution provider
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Callbox to accomplish?
constantly generate new leads
getting mid of funnel SQL
SOLUTION
How did you find Callbox?
Online Search
Other
Why did you select Callbox over others?
Close to my geographic location
Pricing fit our budget
Good value for cost
Good project management
How many teammates from Callbox were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Reach out to white space ICP, and kick starts conversation to understand their pain points and needs, arouse prospects' interests in our solutions, setup appointment for sales.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
numbers of NNL generated.
numbers of SQL generated. (appointment setting)
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We have bi-weekly status meeting to catch up, Callbox team helps to drive registrations for our webinars, continuously working on social media to reach out on white space ICP.
As a client, I also provide feedbacks on every appointment to improve for next appointment.
What was your primary form of communication with Callbox?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Callbox's dedication to providing all-around marketing services and their positive, can-do attitude are impressive.
Are there any areas for improvement or something Callbox could have done differently?
n/a
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.0
NPS
Lead Generation Services for IT Solutions Provider
Call Center Services
$10,000 to $49,999
Sep. - Nov. 2024
3.0
Quality
3.0
Schedule
3.0
Cost
3.0
Willing to Refer
3.0
"Callbox's customer engagement services were impressive."
Dec 20, 2024
Marketing, IT Solutions Provider
Anonymous
Verified
Other industries
Singapore
11-50 Employees
Online Review
Verified
Callbox was hired by an IT solutions provider for demand generation and lead appointment services. The team is also responsible for customer engagement.
Callbox's work enabled the client to see MQL conversions to SQL, offering impressive customer engagement services. The team provided prompt responses through virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Marketing of an IT solutions provider
Describe what your company does in a single sentence.
IT Solutions Provider, System Integrator and Managed Services Provider
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Callbox to accomplish?
Demand Generation
Leads Appointments
SOLUTION
How did you find Callbox?
Clutch Site
Why did you select Callbox over others?
Referred to me
How many teammates from Callbox were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
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