Top Email Support Services
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List of the Top Email Support Outsourcing Companies
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$25,000+< $25 / hr250 - 999Kuala Lumpur, Malaysia
Services provided
45% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +210% Corporate Training & Coaching10% RecruitingFocus Areas
10% Email Support Services50% Phone Support Services30% Chat Support Services +110% Order Processing & TakingSee all 6 projectsCanaan Communication & Technologies (MSC) is a Customer Support Outsourcing company specializing in Customer Care Outsourcing and Call Center Solutions. Reviews highlight their cost-effectiveness, responsiveness, and ability to meet SLAs, with 100% of feedback being positive, particularly noting their alignment with client values and efficient communication.
1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Photo Solutions Company
5.0 — A photo solutions company hired Canaan Communication & Technologies Sdn Bhd for their call center services to improve and maintain the number of inquiries and consistently ensure customer Read moreWas this helpful?
Industry Experience
Canaan Communication & Technologies has demonstrated strong expertise in various industries, including retail, consumer products, and food production. Their focus on customer service optimization has garnered positive feedback for enhancing customer satisfaction and operational efficiency. Clients appreciate their collaborative approach, responsiveness, and ability to customize solutions based on specific business needs. Overall, the sentiment across industries is highly favorable, suggesting Canaan is well-suited for businesses seeking reliable BPO services in customer engagement and operational support.
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Retail Consumer Products Logistics & Supply Chain Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Canaan Communication & Technologies has received positive feedback regarding their cost-effectiveness and overall value for money. Clients noted that their pricing is competitive, with one stating, "the cost that was offered to us beats other competitors." Another client emphasized their collaborative approach, indicating they "talk value, not price." Overall, the sentiment reflects satisfaction with the services provided relative to the investment, highlighting their ability to deliver high-quality support while maintaining affordability.Was this helpful?
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$25,000+< $25 / hr50 - 249Karachi, Pakistan
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 3 projectsExperts Helping Businesses is a lead generation and call center support company that excels in customer service and project management. With 100% positive feedback across reviews, clients praise their industry expertise, strong communication skills, and impressive adaptability to client schedules. Notably, their collaboration has involved substantial investments, reflecting client confidence and satisfaction.
Industry Experience
Experts Helping Businesses has demonstrated strong capabilities in the healthcare and customer service industries. In healthcare, they excel in lead generation, providing high-quality leads and effective project management, as noted by a satisfied client. In the customer service sector, their expertise and reliability are highlighted, with ongoing support for call center operations. Overall, feedback indicates a positive sentiment in both industries, with particular praise for their responsiveness and knowledge, making them a fitting choice for clients in these sectors.
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Healthcare Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with the value provided by Experts Helping Businesses, noting that their investment, which ranged from $1 million to $2 billion annually, yielded exceptional results. One client stated they had 'the best lead generator' and praised the team's responsiveness and project management. Overall, sentiment is positive, with no reported issues and clients highlighting the company's expertise and commitment to delivering quality service.Was this helpful?
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$1,000+< $25 / hr10 - 49Thatcham , England
Services provided
10% Customer Service Outsourcing68% Call Center Services12% Sales Outsourcing +110% Back Office OutsourcingFocus Areas
100% Email Support ServicesSee all 2 projectsVerbatim Virtual Receptionists is a company specializing in call handling and virtual receptionist services. With a strong emphasis on integration and flexibility, they have been praised for their efficiency and professionalism. Approximately 90% of reviewers highlight their ability to reduce client wait times and filter unwanted calls, while 80% commend their exceptional customer service and responsiveness to feedback.
Reviews mention High-quality work
Clients consistently praise Verbatim Virtual Receptionists for delivering high-quality work, particularly highlighting the professionalism and training of their receptionists. One client noted, "The quality of their receptionists really stands out," and emphasized their effective handling of increased call volumes during peak times without missing any calls. Overall, the sentiment reflects strong satisfaction with the service quality and responsiveness, reinforcing Verbatim's reputation as a reliable partner in managing client communications.-
Overflow Call Handling for Outsourcer
5.0 Apr 24, 2020The quality of their receptionists really stands out. They put all their staff through a comprehensive call handling and service course which really shows when compared to other companies we have experienced. With the recent virus outbreak, they really came into their own as our call volumes were almost 10 times higher than usual for almost 2 weeks.
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Industry Experience
Verbatim Virtual Receptionists has received positive feedback across various industries, notably IT outsourcing and software development. Clients commend their adaptability, professionalism, and quality of service, with specific praise for their ability to efficiently manage overflow calls and filter low-priority inquiries. The overall sentiment is highly favorable, particularly for businesses seeking to improve customer service and operational efficiency. Their proficiency in CRM integration and responsiveness to client feedback further enhances their reputation as a reliable partner in these sectors.
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IT Services SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Verbatim Virtual Receptionists' cost-effectiveness and value for money. One client noted their affordable pricing coupled with flexible integration services, which impressed decision-makers. Another stated they invest between $5,000-$6,000 annually, emphasizing satisfaction with the time saved and improved focus on customer support. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided, with clients appreciating the personal touch and responsiveness to feedback.Was this helpful?
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$5,000+< $25 / hr50 - 249Islamabad, Pakistan
Services provided
20% Customer Service Outsourcing40% IT Staff Augmentation20% Sales Outsourcing +210% CRM Consulting and SI10% IT Managed ServicesFocus Areas
30% Email Support Services35% Chat Support Services35% Phone Support ServicesSee all 4 projectsPhi Consulting is a proficient Customer Service BPO providing outsourced customer support, demonstrating expertise in building customer support services and call center solutions. Reviews reveal a high satisfaction rate with a 100% positive feedback for professionalism, timely delivery, and adaptability. Notably, 75% of reviewers commend their value for cost, and 50% highlight their impressive industry understanding and culture fit.
1 of 1 Email Support Services reviews is 5 starsUnknown avg. project costEmail Support Services Experience
Phi Consulting received overwhelmingly positive feedback for their Email Support Services, with 95% of clients reporting satisfaction. Reviewers highlighted their expertise, timely delivery, and strong alignment with client values. Key strengths include effective project management and a quick return on investment, often within three months. Clients noted the professionalism and industry understanding of the team, with no significant areas for improvement identified. Overall, Phi Consulting is portrayed as a reliable partner for email support needs.
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3 of 4 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Staffing for Trucking Co
5.0 — Phi Consulting provides customer service and staffing services for a trucking company. The team provides sales development representatives, a customer support manager, and customer support Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Phi Consulting's competitive pricing and strong value for money. The CEO of Datatruck noted that Phi's pricing fit their budget and provided a return on investment within three months. Similarly, feedback from the Head of Sales at a software company emphasized the good value for cost, leading to significant improvements in sales and support operations. Overall, clients appreciate the alignment of Phi's services with their financial expectations and project needs.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Oakland, CA
Services provided
60% Customer Service Outsourcing24% Call Center Services16% Sales OutsourcingFocus Areas
17% Email Support Services53% Phone Support Services17% Chat Support Services +113% Order Processing & TakingSee all 2 projectsTelecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
Industry Experience
Telecom, Inc. has demonstrated robust expertise in the Energy & Natural Resources and Manufacturing industries. Clients highlighted their adeptness in sales and customer service operations, with notable improvements in customer experience and conversion rates. They received commendations for their positive attitude, high-quality agents, and effective communication strategies. Overall, the sentiment is highly positive, marking Telecom as a reliable partner for companies in these sectors seeking to enhance sales and customer support functions.
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Energy & natural resources ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients praise Telecom, Inc. for their competitive pricing and value for money, particularly highlighting their willingness to accommodate payment structures. One client noted that Telecom's rates were competitive for a US-based call center with high-quality agents. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received substantial value, evidenced by improved sales and customer service experiences without compromising quality.Was this helpful?
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$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
Services provided
50% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +110% Sales OutsourcingFocus Areas
27% Email Support Services27% Chat Support Services27% Phone Support Services +119% Order Processing & TakingSee all 9 projectsGotYourBack Support is a Customer Support Outsourcing company that excels in providing remote customer care services. With 100% positive feedback, clients praise their ability to maintain high Customer Satisfaction (CSAT) scores and align with brand values. Their efficiency and responsiveness, particularly in handling customer inquiries and issues, make them a reliable partner for Customer Service BPO needs.
Reviews mention Collaborative
Clients have consistently praised GotYourBack Support for their collaborative approach and effective communication. One client noted that the workflow was transparent and set up properly from the beginning, allowing for fast execution. The team is described as very collaborative, learning quickly and adapting to partners' needs. Constructive feedback is exchanged daily, demonstrating their commitment to continuous improvement and partnership success.-
BPO Services for Cybersecurity Company
5.0 Mar 24, 2021Since the very beginning, the process was set up in a proper way and the workflow is transparent between teams, which leads to fast execution. GotYourBack team is very collaborative and they learn quickly. The setup process was very smooth and easy for us, GotYourBack, and the partner.
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2 of 2 Email Support Services reviews are 5 starsLess than $10,000 avg. project costEmail Support Services Experience
GotYourBack Support has received overwhelmingly positive feedback in their Email Support Services, with clients consistently highlighting their high Customer Satisfaction (CSAT) scores and effective communication. 100% of reviewers mentioned timely responses and professionalism. Clients from diverse sectors appreciate their alignment with brand values and their ability to handle customer inquiries efficiently. They have successfully reduced support costs while maintaining service quality, demonstrating significant expertise and impact in their projects.
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2 of 2 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Cosmetics & Skincare Co
5.0 — GotYourBack Support provides customer support services for a cosmetics and skincare company. The team answers product-related questions, processes refunds and exchanges, and creates replacement Read moreWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
17% Customer Service Outsourcing29% Back Office Outsourcing15% Call Center Services +713% Staffing7% HR Consulting5% Recruiting4% Accounting4% Social Media Marketing3% IT Managed Services3% Insurance Services & BrokersFocus Areas
10% Email Support Services55% Phone Support Services20% Chat Support Services +115% Order Processing & TakingSee all 1 projectsKantipur Management Private Limited is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its ability to deliver projects on time and maintain high customer satisfaction, with 100% of reviewers highlighting their impressive scalability and resource management. Their team is characterized by exceptional expertise in resolving customer issues and achieving business objectives efficiently.
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Motorcycle Distributing Company
5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read moreWas this helpful?
Industry Experience
Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.Was this helpful?
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UndisclosedUndisclosed250 - 999
Services provided
20% Customer Service Outsourcing50% Call Center Services20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
15% Email Support Services50% Phone Support Services25% Chat Support Services +110% Order Processing & TakingSee all 32 projectsLEX Reception is a virtual receptionist service provider specializing in call management and client intake for law firms. Across their reviews, clients frequently commend their professionalism, adaptability, and 24/7 availability, with approximately 90% of feedback emphasizing their positive impact on efficiency and client satisfaction. Some areas for improvement noted include enhancing app features and offering additional language support.
Reviews mention Easy to work with
Clients consistently praise LEX Reception for their ease of collaboration, highlighting the company's professionalism and responsiveness. One client noted, "Working with them made everything easy!" while another emphasized their seamless onboarding process, stating, "It’s so easy to get a hold of LexReception with questions or issues." Overall, the sentiment reflects a strong appreciation for the company's commitment to customer satisfaction and flexibility, making them a preferred partner for law firms.-
Call Center Services for Law Firm
5.0 Apr 30, 2020Working with them made everything easy!
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Phone Answering Service for Law Firm
5.0 Sep 6, 2019It’s so easy to get a hold of LexReception with questions or issues. I don’t have to worry because I can trust that they're doing a good job. It honestly blows my mind how easy it is to work with LexReception.
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24/7 Answering Service for Family Law Firm
5.0 Aug 29, 2019I don't have any specific advice for potential clients, they're very easy to work with.
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Live Answering & Appointment Setting for Attorney Consultancy
5.0 Sep 13, 2018For the rare issues we see, I've found that their project management team is very responsive. They’re easy to work with and help us think through the process of what we want to accomplish. It's very helpful to work with an answering service that has experience in the legal space.
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Virtual Receptionist Service for Law Firm
5.0 Sep 9, 2019The workflow between our team and LexReception has been seamless. Every message has the option to answer the question of whether the virtual receptionist delivered happiness. If they did not, then feedback can be provided which someone from LexReception will promptly follow up on and correct any issues. The team at LexReception is very easy to reach and very accommodating to any requests for help and support.
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Industry Experience
LEX Reception excels in providing virtual receptionist services primarily for the legal industry, with a strong emphasis on client satisfaction and operational efficiency. Feedback highlights their expertise in managing overflow, after-hours calls, and client intake across various legal practices, including immigration, personal injury, and family law. Clients commend their professionalism, responsiveness, and ability to integrate custom scripts seamlessly. Overall sentiment is overwhelmingly positive, particularly among legal firms seeking reliable, client-focused support.
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Consulting Hospitality & leisure IT Services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with LEX Reception's pricing and perceived value for money. Many reviews highlight the affordability of their services, with one client noting a monthly investment of $100-$150 for reliable after-hours support. Another client emphasized the excellent ROI, stating that their investment was justified by the number of new clients captured after hours. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in service delivered.Was this helpful?
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$25,000+Undisclosed250 - 999Orem, UT
Services provided
19% Customer Service Outsourcing45% Call Center Services36% Sales OutsourcingFocus Areas
26% Email Support Services48% Phone Support Services26% Chat Support ServicesSee all 1 projectsSqueeze is a content and lead management company specializing in creating and remarketing valuable content for the home inspection and real estate service industries. The feedback is overwhelmingly positive, with long-term client satisfaction and an expected three-to-four-fold return on investment. Clients appreciate their consultative approach and effective project management.
Industry Experience
Squeeze Media has demonstrated expertise primarily within the financial services industry, specifically in commercial insurance. Their strengths lie in content creation and remarketing strategies, successfully revitalizing inactive leads through consultative engagement. The overall sentiment from clients highlights satisfaction with project management, communication, and return on investment. Squeeze Media's collaborative approach is particularly praised, making them a suitable partner for organizations seeking tailored marketing solutions in the financial services sector and possibly adjacent industries.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Squeeze Media's services as a good value for money, with one client noting a three- to four-to-one return on their $200,000 investment over eight years. They appreciate the consultative approach and effective project management, which fosters collaboration and minimizes complaints. Overall, the sentiment is positive, highlighting long-term partnerships and satisfaction with the outcomes achieved through their services.Was this helpful?
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Services provided
10% Customer Service Outsourcing50% Call Center Services30% Back Office Outsourcing +110% Market ResearchFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 12 projectsIntelemark is a telemarketing firm specializing in lead generation and appointment setting services. The company consistently receives positive feedback for its skilled and responsive team, effective communication, and ability to act as an extension of their clients' businesses. Approximately 80% of reviewers highlighted Intelemark's professionalism and the quality of leads generated. While some reviews mentioned the potential for improved data organization, overall satisfaction with their services is high, with several clients noting significant business growth as a result of their engagement with Intelemark.
Reviews mention Results-oriented
Clients consistently praise Intelemark for their results-oriented approach, noting significant outcomes from their campaigns. For instance, one client reported nearly 40 appointments scheduled and multiple signed customers, while another highlighted the setting of qualified appointments with decision-makers. Feedback emphasizes effective communication and flexibility, with one client stating, "They know how to deliver results." Overall, the sentiment reflects high satisfaction with Intelemark's ability to meet and exceed project goals.-
Call Center & Lead Generation Support for Benefits Firm
5.0 May 1, 2020They consistently hit or exceeded our target number of leads per day. Considering they weren’t internal and we couldn’t give them a lot of in-depth detail, the quality of their work was very strong and they did outstanding work. The feedback they gathered from customers on a certain direction ultimately saved us huge sums of money, too.
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Lead Generation & Outbound Calling for Product Launch
5.0 May 1, 2020We had a couple of metrics we were looking at. One was how many appointments they were able to set for our sales team. Next, was how many of those appointments actually went through with people who wanted to move forward. Then, how many of those leads were qualified by our sales representatives into an opportunity. In addition, we were looking at the level of seniority, to see if they were getting to decision-makers or not. They satisfied our requirements in all of those aspects and we’re very happy.
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Market Research for Educational Tour Company
5.0 Apr 29, 2020100% success of helping us to determine the right party. While I do not have statistics on the appointment setting we were very happy with the results as we did gain business. Back to the right party campaign, having the right person allowed us to use other means to target them if the appointment person was unable to. They produced great results which is ultimately what we all want, right? If I may add, there was a real personal touch.
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Industry Experience
Intelemark has demonstrated expertise across various industries including Energy & Natural Resources, Software, Manufacturing, Healthcare, and Financial Services. Clients report positive experiences, highlighting their ability to generate qualified leads and set appointments effectively. The sentiment is particularly strong in healthcare and manufacturing, where their communication and adaptability have been praised. Overall, Intelemark is well-suited for organizations seeking robust appointment-setting services and lead generation across diverse sectors.
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Energy & natural resources Consulting Manufacturing Other Industry Medical IT Services Financial services Healthcare Chemicals & BiotechnologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently regard Intelemark as a cost-effective solution that delivers significant value for money. One client noted, "Intelemark seemed to be cost-effective for us," while another mentioned, "They cost more than we’ve paid for before, but they consistently deliver solid leads." Overall sentiment reflects satisfaction with their pricing structure, flexibility, and the tangible results achieved, demonstrating that the investment often leads to profitable outcomes.Was this helpful?
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
45% Customer Service Outsourcing35% Back Office Outsourcing20% Sales OutsourcingFocus Areas
40% Email Support Services35% Order Processing & Taking25% Chat Support ServicesSee all 2 projectsHKR (European EOR + Global Recruiter) specializes in Customer Support Outsourcing, providing tailored customer service and operations solutions. The company's services are highly regarded for their positive impact, with 100% of reviewers highlighting their excellent communication and attention to detail. Clients appreciate HKR's collaborative approach and the efficiency their teams bring to tasks such as data entry and customer service.
Reviews mention Detail-oriented
Clients have highlighted HKR.TEAM's detail-oriented approach as a significant strength, noting that team members exhibit great work ethic and care about the quality of their work. One client specifically remarked on the team's ability to operate in a specific brand voice and efficiently manage tasks, resulting in positive customer feedback regarding service experience. Overall sentiment reflects a strong appreciation for HKR's meticulousness and commitment to delivering high-quality results.-
Customer Service Outsourcing for Operations Platform
5.0 Jun 22, 2023The work ethic of our HKR team members has been great - they're detail oriented, driven, and care about the work.
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1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Operations Platform
5.0 — HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend Read moreWas this helpful?
Industry Experience
HKR.TEAM has demonstrated strong capabilities in the retail and software industries, receiving positive feedback for their expertise in building customer service teams and extending marketing operations. Clients praised their reliability, cultural alignment, and proactive communication. In retail, they effectively enhanced customer service operations, while in software, they successfully recruited marketing staff, showcasing an ability to deliver tailored solutions that meet specific client needs. Overall, sentiments are highly favorable for both sectors.
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Software RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised HKR.TEAM for offering good value for the cost of their services. One client noted their decision was influenced by HKR's competitive pricing and alignment with company values. Another highlighted the absence of recruiting costs due to a subscription model, which streamlined their hiring process. Overall, the sentiment reflects satisfaction with the balance between quality and affordability, reinforcing HKR's reputation as a reliable partner in achieving business objectives.Was this helpful?
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$25,000+$25 - $49 / hr50 - 249Beograd, Serbia
Services provided
20% Customer Service Outsourcing20% Cloud Consulting & SI15% Application Management & Support +415% IT Managed Services10% IT Staff Augmentation10% IT Strategy Consulting10% Other IT Consulting and SIFocus Areas
15% Email Support Services35% Order Processing & Taking35% Phone Support Services +115% Chat Support ServicesSee all 2 projectsGDC Services is a cybersecurity company specializing in securing digital environments and testing applications, including websites and mobile applications. Reviews highlight their professionalism and expertise, with 100% of feedback indicating successful outcomes, such as stable, breach-free websites. Clients appreciate their value for money and effective project management, suggesting room for growth in offering additional services.
Industry Experience
GDC Services has demonstrated expertise in the financial services industry, particularly in banking, where they provided security solutions that resulted in stable website operations without breaches. Clients praised their professionalism, project management, and clear communication. The overall sentiment is positive, emphasizing their value for cost and strong project delivery. This makes GDC Services a suitable choice for organizations in need of security consulting and application testing within the financial sector.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
GDC Services has received positive feedback regarding their pricing and overall value for money. One client highlighted that their pricing fit within budget and offered good value for the cost, which was a decisive factor in their selection. The team's professionalism and expertise further contributed to the perceived value, as evidenced by the successful delivery of secure solutions with no reported breaches. Overall, clients appreciate the balance between quality and affordability.Was this helpful?
More responsive than most other service providers
Get in TouchGDC Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+Undisclosed1,000 - 9,999Ho Chi Minh City , Vietnam
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Document Digitization & Management +415% Data Annotation Services10% Custom Software Development10% Robotics Process Automation5% Content Moderation ServicesFocus Areas
25% Email Support Services40% Order Processing & Taking20% Chat Support Services +115% Phone Support ServicesSee all 11 projectsDIGI-TEXX VIETNAM provides Customer Support Outsourcing (CSO) and BPO services, specializing in automated processes for tasks such as hospital bill processing. Overall, feedback highlights their ability to significantly reduce processing times, meet deadlines, and customize solutions to fit client needs, with particular praise for their helpful staff and responsiveness.
Industry Experience
DIGI-TEXX VIETNAM has demonstrated strong expertise across various industries, including Business Services, Retail, Financial Services, and IT Services. Clients commend their timely delivery, competitive pricing, and high-quality results, particularly in data management, photo editing, and project management. The overall sentiment reflects satisfaction, with notable strengths in communication and adaptability, making them an excellent fit for organizations seeking reliable outsourcing solutions in these sectors.
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Financial services Business services Retail Nonprofit Consumer Products IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight DIGI-TEXX VIETNAM's competitive pricing and overall value for money. For instance, one client noted that their pricing fit the budget and provided good value for cost, while another emphasized the company's competitive prices for Western Europe. Overall sentiment is positive, with reviewers expressing satisfaction with the quality of service relative to the cost, although one client suggested that pricing could be improved.Was this helpful?
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UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
40% Customer Service Outsourcing50% Call Center Services10% Back Office OutsourcingFocus Areas
10% Email Support Services50% Phone Support Services30% Order Processing & Taking +110% Chat Support ServicesSee all 14 projects24H Virtual is a call center service provider specializing in 24/7 call answering, customer support, and virtual receptionist services. Across their reviews, they consistently receive positive feedback for their high-quality service, reliability, and communicative project management. Approximately 90% of reviewers commend their professionalism and adaptability, with multiple clients highlighting their ability to handle complex workflows and foster long-term partnerships.
Reviews mention Knowledgeable
The feedback regarding 24H Virtual highlights their team's knowledgeable approach, with clients appreciating the prompt and informative responses throughout the project. One client noted the ease of communication and the trust they felt in the knowledgeable members of the team. Overall, the sentiment is highly positive, emphasizing their expertise and effective communication, which contributed to the project's success.-
Website Design for Airbnb Property Management Company
5.0 Oct 4, 2021This was definitely a positive experience. I was able to trust the knowledgeable members involved and appreciated the ease of communication. Responses were quickly given or in a timely manner.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
24H Virtual has received positive feedback over the past six months, particularly for their responsiveness and integration capabilities. A client noted their effective management of a 24/7 call center, which significantly increased support for over 50,000 drivers. The team demonstrated flexibility in adapting workflows and provided pleasant customer interactions. Overall, the client expressed satisfaction with the service, stating there were no areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally view 24H Virtual as offering strong value for money, with competitive pricing relative to their services. For instance, a law firm reports spending $1,100 monthly, which significantly alleviated stress and improved service delivery. Another client, an appliance repair company, invested approximately $8,000 USD, noting enhanced conversion rates from calls. Overall, feedback highlights satisfaction with the cost-effectiveness of their services, with many clients appreciating their responsiveness and tailored solutions.Was this helpful?
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$1,000+< $25 / hr10 - 49Gurugram, India
Services provided
70% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
60% Email Support Services25% Chat Support Services15% Order Processing & TakingSee all 2 projectsRIOT Enterprise is a customer and technical support company specializing in customer relationship management, order processing, and technical support services. Based on client reviews, 100% of feedback is positive, highlighting their effective communication, accountability, and knowledge. Clients appreciate their proactive approach, though there's room for improvement in initiating solutions independently.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with RIOT Enterprise's cost-effectiveness and overall value for money. One client noted that RIOT is essential for their business's sustainability and growth, emphasizing they would not have achieved success without the firm. Another client highlighted the notable improvement in customer support ratings across platforms, attributing it to RIOT's effective service. Overall, feedback indicates that RIOT Enterprise provides quality services that justify their pricing, with room for incremental improvements in communication.Was this helpful?
More responsive than most other service providers
Get in TouchRIOT Enterprise is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000 Best for droshipping businesses $2,000 Best for mid size ecommerce brands $3,000 Best for mid size Tech companiesView PackagesOutsource Your Customer Service Today!
Overall management of your store - Customer support - Logistics management - Supplier chain managementWas this helpful?
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$1,000+< $25 / hr50 - 249Amritsar, India
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Sales Outsourcing +210% Search Engine Optimization10% Web DesignFocus Areas
36% Email Support Services36% Chat Support Services28% Phone Support ServicesSee all 5 projectsOctopus Tech Solutions is a dedicated call center service provider known for their telemarketing, lead generation, and inbound-outbound communication expertise. They maintain a strong focus on customer interaction, with 100% of reviews highlighting their responsiveness, dedication, and seamless communication. Clients praise their professionalism and effectiveness, noting a consistent track record of meeting project goals without identified areas for improvement.
Reviews mention Dedicated
Clients have consistently praised Octopus Tech Solutions for their dedication and commitment to meeting project needs. One client noted their 'hard work' and 'dedicated' approach, emphasizing the seamless communication and incorporation of feedback. They appreciated the team's willingness to build a long-term partnership and expand their services post-pilot project. Overall, the sentiment reflects a strong appreciation for the company's dedication, although some clients suggested improvements in initial speed and script options.-
Telemarketing and Lead Generation for B2B Marketplace
5.0 Apr 10, 2019They’ve been open to expanding their work since we completed the pilot project. Their team works hard, and they’re dedicated to meeting our needs. Also, their prices are reasonable.
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Industry Experience
Octopus Tech Solutions has demonstrated expertise in several industries, including Real Estate, Business Services, E-commerce, and Logistics & Supply Chain. Clients commend their lead generation and telemarketing capabilities, highlighting their responsiveness, dedication, and effective communication. Overall, feedback across these sectors is highly positive, indicating that Octopus Tech Solutions is a reliable partner for businesses seeking customer engagement and lead generation services.
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Real estate Business services Agriculture Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Octopus Tech Solutions is praised for its reasonable pricing and value for money across multiple client reviews. For instance, a client from Alpha Corp noted their 'reasonable prices' during the vendor selection process, while another from livesauda highlighted their 'reasonable payment structure.' Overall, clients express satisfaction with the cost-effectiveness of the services provided, often remarking on the significant results achieved without exceeding budget constraints.Was this helpful?
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UndisclosedUndisclosed50 - 249Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing35% Sales Outsourcing15% Email Marketing +410% Call Center Services10% Content Marketing10% Demand Generation Marketing10% Search Engine OptimizationFocus Areas
30% Email Support Services40% Phone Support Services30% Chat Support ServicesSee all 28 projectsDivision50 is a comprehensive marketing and sales solutions company, specializing in digital advertising, sales department creation, and event outreach. Across the reviews, clients consistently praise Division50 for their strategic alignment, pricing, and impressive results, with 100% of the reviews noting successful outcomes such as increased lead generation and sales pipeline growth. Their attention to brand voice and seamless integration of marketing and sales efforts are frequently highlighted as unique strengths.
Industry Experience
Division50 has demonstrated strong expertise across several industries, notably Advertising & Marketing, Financial Services, and Information Technology. In Advertising & Marketing, clients praised their strategic approach and ability to enhance brand engagement. In Financial Services, they successfully generated high-value leads and improved conversion rates. Their work in Information Technology highlighted robust lead generation and efficient process implementation. Overall, feedback indicates a positive sentiment, with particular strengths in campaign management, responsiveness, and measurable results, making them a suitable partner for businesses seeking growth in these sectors.
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IT Services Consulting Information technology Telecommunications Software Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that Division50 offers good value for money, with several reviews highlighting that their pricing fits budgets while delivering quality results. For instance, one CEO stated, "Pricing fit our budget" and emphasized the "good value for cost." Another client appreciated the significant increase in qualified leads and attributed it to Division50's effective strategies, indicating a favorable return on investment. Overall, the sentiment reflects satisfaction with both the cost and the quality of services provided.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Arabic
- French
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$1,000+< $25 / hr1,000 - 9,999Sibulan, Philippines
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing10% Content Moderation Services +110% Data Annotation ServicesFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsSmiles On Demand is a Customer Support Outsourcing company providing comprehensive customer service BPO solutions. With 100% positive feedback, their commitment is evident in achieving a customer satisfaction increase from 3 to 4 and resolving all support tickets in under three days. Their professionalism and efficient project management are consistently highlighted by clients.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales for Property Investment Platform
5.0 — Smiles On Demand provides outsourced customer support and sales services for a property investment platform. The team manages phone support, live chat, email inquiries, and outbound sales calls. Read moreWas this helpful?
Industry Experience
Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Shah Alam, Malaysia
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +220% Call Center Services20% Finance & Accounting Outsourcing (FAO)Focus Areas
18% Email Support Services36% Chat Support Services36% Phone Support Services +110% Order Processing & TakingSee all 3 projectsDaythree Business Services is a business process outsourcing (BPO) company that specializes in customer service, telesales, and market research support. Reviewers generally praise the company's ability to maintain strong communication and adaptability, viewing Daythree as a strategic partner. However, 33% of reviewers suggest improvements in workforce management and engagement strategies. Overall, Daythree receives positive feedback for their service flexibility and customer-centric approach.
Industry Experience
Daythree Business Services has demonstrated expertise primarily in the Financial Services, Telecommunications, and Market Research industries. Clients commend their professionalism and the ability to enhance customer experiences, particularly in the financial sector, where they excelled in service level management and incident resolution. In Telecommunications, feedback highlights their adaptability and innovation, although improvements in agent retention were suggested. Feedback from the Market Research sector emphasized reliability in recruitment and engagement, alongside a need for enhanced data accuracy. Overall, sentiment across industries is positive, with a strong emphasis on collaboration and responsiveness.
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Other Industry Telecommunications Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Daythree Business Services as providing good value for money, with some highlighting their competitive pricing and additional cost-free services, such as advanced talent hiring and training. One client noted their willingness to offer flexibility and strategic partnership, enhancing overall satisfaction. However, some feedback suggests areas for improvement in workforce management and data accuracy, indicating that while the service is satisfactory, there is potential for greater efficiency and quality.Was this helpful?
More responsive than most other service providers
Get in TouchDaythree Business Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Tunis, Tunisia
Services provided
40% Customer Service Outsourcing40% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
25% Email Support Services40% Phone Support Services20% Order Processing & Taking +115% Chat Support ServicesSee all 17 projectsBusiness & Services Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. They are praised for their technical depth and client service excellence, with 100% of reviewers noting their multilingual capabilities and adaptability. While their proactive approach is highlighted, 33% of reviewers suggest improvements in proactive communication and onboarding speed. Overall, they deliver reliable, high-quality support and operational efficiencies.
Reviews mention Exceptional performance
Clients consistently commend Business & Services Solutions for their exceptional performance, highlighting their ability to effectively manage critical operations. For instance, during a supply chain disruption, they maintained high-quality communication, preventing delays in cancer diagnostics. Their project management is praised for being organized and adaptive, often delivering ahead of schedule. Notably, they received unsolicited praise for their consultative approach, demonstrating a unique blend of technical expertise and client service excellence, which has significantly enhanced operational efficiency across various sectors.-
Custom Software Development for AI Solutions Company
5.0 Jun 20, 2025A particularly impressive achievement was the emergency migration of 300+ KFC outlets in Malaysia to our new payment platform. Facing a tight deadline, BSS's team worked around the clock to coordinate simultaneous hardware swaps across three time zones, implement real-time progress tracking with store managers, and establish immediate issue resolution protocols. Their flawless execution enabled us to complete the migration ahead of schedule with zero transaction downtime - a feat that significantly strengthened our relationship with this key client.
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Call Center Services for Healthcare Tech Agency
5.0 Jun 21, 2025During our German BPH program launch, their team expertly managed a surge in inquiries while maintaining our strict response standards. They identified emerging medication concerns early, allowing quick clinical intervention. Their leadership participated in our empathy training, demonstrating unmatched commitment to understanding patient experiences.
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Industry Experience
Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
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$5,000+< $25 / hr50 - 249Taguig, Philippines
Services provided
15% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Employer of Record (EOR) Services +220% Recruitment Process Outsourcing15% Back Office OutsourcingFocus Areas
30% Email Support Services30% Chat Support Services20% Order Processing & Taking +120% Phone Support ServicesSee all 2 projectsCatalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.
Industry Experience
Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support.
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Social Networking Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 2 projectsCall Masters BPO is a customer service and back-office operations provider, adept at managing customer inquiries across multiple channels, including emails and social media. The company has received overwhelmingly positive feedback, with no noted areas for improvement. Approximately 100% of agents received top evaluations for skills, demonstrating exceptional service and reliability. Clients appreciate their results-driven approach and excellent communication.
Reviews mention High-quality work
Clients have consistently praised Call Masters BPO for delivering high-quality work that exceeds expectations. One client noted significant sales boosts due to exceptional service, while another highlighted the reliability and effectiveness of their customer service agents, achieving 100% on evaluations. Overall, feedback emphasizes their results-driven approach, professionalism, and ability to handle inquiries promptly, contributing positively to client operations without notable complaints.-
Back Office & Customer Services for Online Retail Company
5.0 Nov 8, 2022We had positive customer feedback, and our dispute rates were very low. We received good quality work for about 2–3 months, and we decided to start giving a bonus quota to continue that good work. We give evaluations on skills and evaluation sheets based on a couple of metrics, and we saw that most agents were getting 100% on those evaluations.
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Industry Experience
Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.
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Consumer Products RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchCall Masters BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
40% Customer Service Outsourcing60% Ecommerce MarketingFocus Areas
20% Email Support Services60% Order Processing & Taking20% Chat Support ServicesSee all 23 projectsVserve Amazon Listing Service is a Customer Support Services and Customer Service BPO provider, specializing in enhancing product visibility and customer engagement. Reviews highlight their exemplary service, with 100% positive feedback emphasizing timely delivery, proactive communication, and effective project management. Clients specifically commend their competence and personalized approach in handling inquiries and optimizing digital advertising strategies.
3 of 3 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Custom Apparel Manufacturer
5.0 — Vserve Amazon Listing Service provides eCommerce optimization services for a custom apparel manufacturer. The team was responsible for managing the client's Amazon listings, advertising, and Read moreWas this helpful?
Industry Experience
Vserve Amazon Listing Service demonstrates strong expertise across various industries, including Real Estate, Cosmetics, Manufacturing, Advertising & Marketing, Food & Beverage, and Retail. Clients commend their proficiency in optimizing Amazon listings, enhancing product visibility, and driving sales through tailored strategies. Overall sentiment is highly positive, with notable strengths in project management, responsiveness, and attention to detail, making them particularly suitable for eCommerce-driven sectors seeking increased brand exposure and improved customer engagement.
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Manufacturing Real estate Beauty & Cosmetics Advertising & marketing Food & Beverage Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Vserve Amazon Listing Service has received consistently positive feedback regarding their pricing and value for money. Clients frequently noted that the company's pricing fit their budgets and provided good value relative to the services rendered. For instance, one client highlighted that their selection of Vserve was due to the alignment of company values and budget-friendly pricing. Overall, the sentiment is favorable, with numerous clients expressing satisfaction with the cost-effectiveness of Vserve's offerings.Was this helpful?
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$1,000+< $25 / hr250 - 999Walnut, CA
Services provided
75% Customer Service Outsourcing25% Call Center ServicesFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsHelplama specializes in Customer Support Outsourcing, providing a team of trained agents handling customer inquiries across various channels such as emails, live chat, phone, and social media. Reviews highlight their exceptional organizational skills, rapid response times, and consistent quality, leading to significant improvements in customer satisfaction metrics for clients. Their ability to retain skilled agents ensures continuity and expertise in managing customer care operations.
1 of 1 Email Support Services reviews is 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
Helplama has received overwhelmingly positive feedback for their Email Support Services, with a client reporting a remarkable improvement in first response time from 25 hours to under one hour and a CSAT increase from 25 to 68. Clients appreciate their organized processes, dedicated account management, and agent retention, indicating strong expertise. Notably, there are no negative comments in the review, showcasing Helplama's effective service and commitment to customer satisfaction.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support BPO for Digital Consumer Products Co
5.0 — A digital consumer products company for customer service BPO. They source the client with customer support agents and train them to handle emails, live chat, phone, and social media inquiries. Read moreWas this helpful?
Industry Experience
Helplama has demonstrated strong expertise in the eCommerce sector, particularly in customer support for digital consumer products. They received positive feedback for their quick response times and effective resolution of customer inquiries, leading to significant improvements in customer satisfaction scores. Their organized processes and dedicated account management were also noted as strengths. Overall, their impact in the eCommerce industry indicates a solid fit for businesses seeking enhanced customer support solutions.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Helplama's value for money, noting efficient service and effective project management. One CEO highlighted the significant improvement in response times and customer satisfaction rates after engaging Helplama, emphasizing their organized approach and dedicated account management. The long-term retention of agents was particularly praised, indicating a strong investment in quality. Overall, clients feel that Helplama delivers excellent service relative to its pricing, with no reported areas for improvement.Was this helpful?
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UndisclosedUndisclosed50 - 249Spring, TX
Services provided
40% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +110% Sales OutsourcingFocus Areas
33% Email Support Services33% Chat Support Services20% Phone Support Services +114% Order Processing & TakingSee all 4 projectsWestpark Communications is a professional call answering and customer service center based in Houston, offering services such as warranty support, tech support, and data entry. With 75% of reviews highlighting effective communication and attentive service, the company is noted for its family-like treatment of clients and ability to enhance revenue. While they excel in communication and reliability, some reviewers mentioned the need for improved agent training due to turnover.
Reviews mention Innovative
Clients have consistently highlighted Westpark Communications as an innovative service provider. One client noted their reliability and innovative approach to customer service, emphasizing that they save significant time and money. Another client praised their strong technical support and described them as a trustworthy partner. Overall, the sentiment regarding innovation is overwhelmingly positive, with clients appreciating their forward-thinking solutions and effective support.-
Inbound Appointment Scheduling for Consumer Products Firm
4.5 Aug 12, 2017They are an innovative company with a great support team.
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Industry Experience
Westpark Communications has received positive feedback across various industries, including real estate, consumer products, and other sectors. Clients commend their professionalism, attention to detail, and effective communication, highlighting improvements in call handling and customer service. Their expertise in call answering and back-office support has significantly boosted revenue and operational efficiency. Overall, they are particularly well-suited for companies seeking reliable customer support and enhanced operational processes.
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Consumer Products Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Westpark Communications for their excellent value for money, noting that their pricing is reasonable compared to competitors. One client mentioned, 'the pricing was reasonable compared to the other call center,' while another highlighted savings of approximately $500 monthly. Overall, feedback indicates that the services provided lead to increased efficiency and revenue, confirming the company's strong cost-effectiveness and commitment to client satisfaction.Was this helpful?
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing25% Call Center Services +115% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 6 projectsIntellink is a versatile outsourcing service provider specializing in customer support, data annotation, and sales expansion. Reviews indicate strong client satisfaction, with positive feedback highlighting their responsiveness and cost-effective solutions. Approximately 80% of reviews commend Intellink's ability to manage projects efficiently, especially in terms of client communication and project delivery. Some clients note room for improvement in language diversity and onboarding processes.
Industry Experience
Intellink has worked across various industries, including renewable energy, pharmaceuticals, IT security, and research. Clients commend their responsiveness, efficiency, and ability to handle repetitive tasks effectively, which allows companies to focus on core functions. In the renewable energy sector, they excel in client support, while in pharmaceuticals, their language proficiency aids in expanding export sales. Overall, the sentiment is positive, highlighting Intellink's strong project management and commitment to customer satisfaction, making them a versatile partner.
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Research IT Services Chemicals & Biotechnology Pharmaceuticals HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Intellink as offering excellent value for money, often highlighting their responsive service and efficiency. One client noted, 'you get very effective service with a good price,' while another emphasized saving 'about 50% on 1 employee' compared to in-house hiring. Feedback consistently reflects satisfaction with cost-effectiveness, with multiple clients expressing an intention to expand their engagements due to the strong return on investment.Was this helpful?
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UndisclosedUndisclosed250 - 999Chicago, IL
Services provided
20% Customer Service Outsourcing25% AI Development25% Call Center Services +215% AI Consulting15% Generative AIFocus Areas
25% Email Support Services50% Chat Support Services25% Phone Support ServicesSee all 1 projectsLiveAdmins is a customer engagement company specializing in providing live chat services for businesses. Based on the reviews, they are praised for their human-centered approach, avoiding AI-based solutions, and delivering timely, responsive service. As all feedback provided is positive, with no areas of improvement noted, 100% of reviewers commend their personal touch and reliability.
Industry Experience
LiveAdmins has demonstrated expertise in the solar energy sector, providing personalized chat services that enhance customer experience by avoiding AI interactions. Clients appreciate their responsiveness and reliable project management, leading to positive sentiment. The ongoing collaboration with Sun Valley Solar Solutions highlights their effectiveness in qualifying leads and supporting customer service. This provider is particularly well-suited for industries requiring human-centric communication solutions.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.Was this helpful?
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UndisclosedUndisclosed250 - 999Cape Town, South Africa
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Sales OutsourcingFocus Areas
35% Email Support Services35% Phone Support Services30% Chat Support ServicesSee all 2 projectsMANGO5 is a customer service and sales support company based in Cape Town, South Africa, catering to a global clientele. The company is praised for its effective customer satisfaction and sales conversion rates, matching those of US teams. Positive reviews highlight their reliability, commitment to continuous improvement, and a strong foundation of trust, while some note the time-intensive hiring process. Overall, feedback is predominantly positive.
Industry Experience
MANGO5 excels in providing customer support and sales solutions primarily within the IT Services sector. Clients commend their professionalism, reliability, and commitment to training, which enhances customer satisfaction and conversion rates. Their strategic location in South Africa, coupled with competitive pricing, makes them appealing for international service needs, particularly for UK-based customers. Overall sentiment is positive, highlighting MANGO5's strengths in trust-building and operational efficiency.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised MANGO5 for providing competitive pricing that delivers strong value for money. One client highlighted MANGO5's compelling arguments for engagement, noting they chose the company for its competitive rates and service quality. Additionally, the client reported satisfaction with MANGO5's performance in customer service and sales, indicating that the cost-effectiveness of their services has led to measurable improvements in customer satisfaction and conversion rates. Overall, the sentiment reflects a positive perception of MANGO5's pricing relative to the quality of service provided.Was this helpful?
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$1,000+< $25 / hr10 - 49Oakland Park, FL
Services provided
40% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +110% Content Moderation ServicesFocus Areas
20% Email Support Services30% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 5 projectsEvateck is a Customer Support Outsourcing company specializing in comprehensive customer service solutions, including Call Center Solutions and Remote Customer Care. The company's reviews are overwhelmingly positive, with clients praising its professional project management, rapid response times, and alignment with company values. Approximately 100% of reviewers commend Evateck for its efficiency and quality in managing customer interactions, highlighting its exceptional company culture and expertise.
Reviews mention Unique expertise
Clients have praised Evateck for their unique expertise and personalized approach, noting that the team felt like an integral part of their own organization. One client highlighted the professionalism and knowledge of the Evateck team, stating they provided numerous valuable ideas and recommendations. Overall sentiment reflects strong satisfaction, with clients appreciating the company's ability to understand their goals and deliver exceptional results.-
Call Center Services for Web Development Agency
5.0 Apr 22, 2024The Evateck team was extremely professional throughout the whole process. In the very beginning, we were assigned an Onboarding Manager who evaluated our current customer support strategy. This manager then studied our analytics and helped set us up with a personalized help desk and knowledge base. After the setup was complete, we met the support team. 2 professional agents were assigned to our project for 8 hours a day, 5 days a week. They performed their duties wonderfully and went above and beyond our expectations.
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4 of 4 Email Support Services reviews are 5 stars$10,000 – $49,000 avg. project costEmail Support Services Experience
Evateck has received overwhelmingly positive feedback regarding their Email Support Services, with clients highlighting a 90% satisfaction rate across various projects. Reviewers frequently commend their professionalism, rapid response times, and tailored customer support strategies. Notable successes include reducing average response times to under 5 minutes and achieving near-zero negative customer interactions. Clients appreciated the seamless integration with their teams and the expertise demonstrated by Evateck's staff, though some suggested expanding language support and access to tools for better collaboration.
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4 of 4 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Social Media Management Co
5.0 — Evateck provided customer support for a social media management company. They responded to incoming client requests via live chat, email, and social media accounts. Read moreWas this helpful?
Industry Experience
Evateck has demonstrated expertise across multiple industries including Dental, Manufacturing, Advertising & Marketing, and other sectors. Feedback highlights their strengths in customer support, responsiveness, and effective communication strategies, leading to improved customer satisfaction and retention. While they excel in diverse fields, potential clients in the Dental and Manufacturing sectors may find the most aligned services, given the specific needs expressed. Overall, client sentiment is highly positive, reflecting Evateck’s adaptability and value-driven approach.
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Advertising & marketing Dental Manufacturing IT ServicesWas this helpful?
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$1,000+< $25 / hr250 - 999Varna, Bulgaria
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +710% Content Moderation Services10% Data Annotation Services10% Employer of Record (EOR) Services10% PEO/Employee Leasing10% Recruiting10% Sales Outsourcing10% StaffingFocus Areas
30% Email Support Services40% Chat Support Services20% Phone Support Services +110% Order Processing & TakingSee all 20 projectsCustomer Umbrella is a Customer Support Outsourcing company specializing in providing 24/7 support solutions, including call center outsourcing and remote customer care. With 100% positive feedback highlighting their efficiency, professionalism, and industry understanding, they notably reduced response times by 40% and increased player satisfaction by 25%, while saving 30% on support costs.
1 of 1 Email Support Services reviews is 5 stars$10,000 – $49,000 avg. project costEmail Support Services Experience
Customer Umbrella has received overwhelmingly positive feedback for their Email Support Services, with a 25% increase in player satisfaction and a 40% reduction in response times noted by clients. Their expertise in the gaming industry is highlighted, particularly in their ability to connect with players and provide tailored support. Clients appreciate their efficient project management, adaptability to changing needs, and cost-effectiveness, with a reported 30% savings on support costs. Overall, 95% of reviewers recommend their services.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Outsourcing for Game Development Company
5.0 — Customer Umbrella provides customer support services for a game development company. The team is in charge of addressing any customer queries and concerns across various platforms (e.g., email, live Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Customer Umbrella highlights a consistent sentiment of good value for money and budget-friendly pricing. Clients appreciated the alignment of pricing with their budgets and noted that the services provided exceeded their expectations. One client mentioned, "Pricing fit our budget" and another praised the "good value for cost," reinforcing the company's reputation for delivering quality service at competitive rates. Overall, the feedback indicates a strong satisfaction with the cost-effectiveness of their offerings.Was this helpful?
View PackagesEmail and Live chat Support
English customer support ranges from entry-level to experienced and more technical.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Birkenhead , England
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
16% Email Support Services36% Chat Support Services32% Phone Support Services +116% Order Processing & TakingSee all 2 projectsThe Contact Company is a customer support and call center service provider known for delivering high-quality, scalable customer service. Their dedication to transparency and seamless project management has resulted in a customer satisfaction rate surpassing 80%. Approximately 100% of reviewers emphasize their positive company culture and commitment to client success.
Industry Experience
The Contact Company has demonstrated strong expertise in the Media and Retail industries. In Media, they successfully established a scalable support center for YouView, achieving over 80% customer satisfaction with a focus on company culture and flexibility. In Retail, they provided high-quality call center services for Great Little Trading Co., maintaining seamless collaboration and transparency. Overall, feedback highlights their strengths in customer service, operational efficiency, and adaptability, making them suitable for projects in both sectors.
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Retail MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Contact Company’s exceptional value for money, noting their competitive pricing structures and high-quality service. For instance, one client praised their 'value-based pricing' during a vendor selection process, while another emphasized the cost-effectiveness of their customer support services. Overall, sentiment is highly positive, with clients expressing satisfaction regarding the balance of quality and affordability, reinforcing the company's reputation as a valuable partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Thành phố Hồ Chí Minh, Vietnam
Services provided
15% Customer Service Outsourcing20% Accounting20% Finance & Accounting Outsourcing (FAO) +615% Data Annotation Services10% BI & Big Data Consulting & SI5% Demand Generation Marketing5% Graphic Design5% Social Media Marketing5% Video MarketingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 5 projectsInnovature Consulting Company Limited specializes in Customer Support Outsourcing, including inbound and outbound call management, translation services, and claims processing. Reviews highlight their cost-effectiveness, high-quality service, and adaptability to client processes, with clients noting their reliable communication and project management. The company is praised for its well-educated staff and alignment with client needs and values.
Industry Experience
Innovature has received positive feedback across diverse industries including Insurance, Consumer Products, and Advertising & Marketing. Clients commend their effective customer service, adaptability, and communication skills. In the Insurance sector, they excelled in handling calls and claims processing, while in Consumer Products, they delivered high-quality product photography edits. In Advertising & Marketing, their document editing showcased accuracy and timely responses. Overall, their expertise and client-centric approach make them a strong candidate for businesses in these sectors.
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Insurance Consumer Products Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner.Was this helpful?
More responsive than most other service providers
Get in TouchInnovature BPO: AI-Driven Outsourcing Partner is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Mount Pleasant, SC
Services provided
40% Customer Service Outsourcing40% Back Office Outsourcing20% Business Continuity ManagementFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 3 projectsElevated Remote Services is a Customer Service Outsourcing company specializing in administrative duties and delegation. Their services have been pivotal since 2017, significantly reducing the stress of analytics and reporting. With 100% positive feedback, clients particularly appreciate the value and support provided by their VAs, enhancing business operations and growth.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Real Estate Company
5.0 — Elevated Remote Services provided customer service outsourcing services to a real estate company. The team handled various administrative tasks, including analytics and reporting. Read moreWas this helpful?
Industry Experience
Elevated Remote Services has garnered positive feedback primarily within the real estate industry. Clients highlight the provider's expertise in managing administrative tasks, data analytics, and transaction coordination, significantly improving operational efficiency. Reviewers commend their effective communication, timely delivery, and culture alignment, which have resulted in enhanced productivity and cost reduction. Overall, the sentiment within this sector is highly favorable, indicating a strong fit for real estate businesses seeking reliable support.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Elevated Remote Services for their competitive pricing and exceptional value for money. One client noted that their pricing 'fit our budget' and highlighted the 'good value for cost' as a key reason for engagement. Another client emphasized significant cost savings, stating they reduced expenses considerably while enhancing operational efficiency. Overall, the sentiment reflects satisfaction with the company's pricing structure, which aligns well with client expectations and project needs.Was this helpful?
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UndisclosedUndisclosed250 - 999Málaga, Spain
Services provided
100% Customer Service OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 3 projectsZahoree, formerly Infolink-exp, specializes in Customer Support Outsourcing, providing Call Center Solutions and Customer Service BPO. According to client reviews, 100% highlight their exceptional responsiveness, proactive management, and alignment with company values. They consistently maintain high customer satisfaction and service quality, demonstrating strong leadership and collaboration capabilities, with no significant areas for improvement noted.
Reviews mention Exceptional performance
Clients have consistently praised Zahoree for their exceptional performance, highlighting their responsiveness and organized execution. One Director of a lifestyle e-commerce brand noted significant improvements in service level agreements (SLA) and customer satisfaction (CSAT) metrics, attributing these successes to Zahoree's impressive training and work quality. Furthermore, the client found no areas for improvement, indicating a high level of satisfaction with the overall service provided.-
Remote Call Center Services for Lifestyle E-Comm Brand
5.0 May 2, 2025The team at Zahoree was exceptionally responsive and execution was exceptional. Our experience was seamless and organized. Their training, work quality, and overall management were very impressive.
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3 of 3 Email Support Services reviews are 5 stars3 new reviews for Email Support Services in past 6 months$50,000 – $199,999 avg. project costEmail Support Services Experience
Zahoree, formerly Infolink-exp, receives overwhelmingly positive feedback in their Email Support Services, with a 100% satisfaction rate among reviewed clients. Common themes include exceptional responsiveness, effective project management, and impressive leadership engagement. Clients noted significant improvements in customer satisfaction (CSAT), response times, and service quality. Specific metrics highlighted include maintaining CSAT scores between 80-85% and notable improvements in service-level agreements (SLAs). Overall, clients label Zahoree as a valuable partner with a strong cultural and operational fit.
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3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Remote Call Center Services for Lifestyle E-Comm Brand
5.0 — Zahoree, formerly Infolink-exp has been hired by a lifestyle e-commerce brand to expand and consolidate their contact center. The team has scoped out and staffed a remote call center for the client. Read moreWas this helpful?
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$1,000+< $25 / hr50 - 249Durrës, Albania
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Sales Outsourcing +110% Search Engine OptimizationFocus Areas
33% Email Support Services33% Phone Support Services17% Chat Support Services +117% Order Processing & TakingSee all 12 projectsDalerio Consulting is a Customer Support Outsourcing company known for providing exceptional Customer Care Outsourcing services. All reviews highlight their cost-effective solutions and increased productivity. With 100% of feedback emphasizing their responsiveness and service quality, Dalerio Consulting stands out as a reliable partner for Customer Service BPO needs.
Reviews mention Efficient
Clients have consistently praised Dalerio Consulting for their efficiency and organized approach. One client noted their ability to deliver measurable results, achieving a 98% SEO score and reducing website loading time significantly. Another client highlighted their responsiveness and patience, stating that the team worked out every detail efficiently. Overall, sentiment regarding their efficiency is overwhelmingly positive, indicating a strong capability in managing projects effectively.-
SEO Services for University
5.0 Aug 19, 2022Dalerio were very organized and efficient. I wish I could say the same for our team :( but the collaboration was easy and fruitful. They are quick, efficient, and can cover our digital presence needs 360.
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Web Development & SEO for Air Conditioning Repair Company
5.0 Oct 10, 2019I like how they are very patient with what I ask because sometimes I can be demanding. They work out every detail. I don’t know if most companies can do this, but they’ve been very efficient.
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1 of 1 Email Support Services reviews is 5 stars$10,000 – $49,000 avg. project costEmail Support Services Experience
Dalerio Consulting has received overwhelmingly positive feedback for its Email Support Services, with 100% of reviewers noting strong responsiveness and quality of service. Clients, such as Iziwork SPA, highlighted significant outcomes including cost reductions and increased productivity. Reviewers appreciated the company's adaptability and communication, with no negative feedback reported. Overall, Dalerio Consulting demonstrates expertise in providing tailored email support that aligns well with client needs.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Dalerio Consulting's competitive pricing and excellent value for money. One client noted, 'Pricing fit our budget,' while another emphasized 'good value for cost.' The overall sentiment reflects satisfaction with the affordability of their services, leading to measurable outcomes such as cost reductions and increased productivity. Clients appreciate the quality of service relative to the investment, often remarking on the responsiveness and professionalism of the team throughout the engagement.Was this helpful?
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$1,000+< $25 / hr250 - 999Baliuag, Philippines
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Data Annotation ServicesFocus Areas
30% Email Support Services50% Phone Support Services20% Chat Support ServicesSee all 1 projectsTelework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities.
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 11 projectsBPO Hive LLC is a Customer Service BPO providing services such as call center outsourcing, data entry, and back-office support. Reviewers consistently praise their cost-effective solutions, with a strong alignment to company values, leading to improved efficiency and reduced operational disruptions. Notably, 100% of reviews highlight their effective project management and responsiveness, contributing to an impressive customer satisfaction rate.
3 of 3 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Receptionist Services for Retail Company
5.0 — BPO Hive LLC provides virtual receptionist services for a retail company. The team answers all incoming calls, manages call forwarding, takes messages, and handles customer inquiries and sales Read moreWas this helpful?
Industry Experience
BPO Hive LLC has demonstrated expertise across various industries including financial services, retail, energy, contracting, real estate, and information technology. The feedback highlights their strong project management, adaptability, and ability to deliver measurable results, such as improved lead generation and customer service efficiency. Overall, clients commend BPO Hive LLC for their professionalism, responsiveness, and capacity to scale operations, making them a strong fit for companies seeking support in sales, customer service, and operational efficiency.
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Contracting Energy & natural resources Chemicals & Biotechnology Financial services Retail Real estate Information technology ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
BPO Hive LLC is consistently recognized for providing good value for cost across various projects. Clients have noted that the company's pricing fits their budgets while delivering high-quality services. For instance, one CEO highlighted BPO Hive LLC's effective virtual receptionist services, leading to improved efficiency and fewer missed calls. Another client praised their ability to scale operations without compromising quality, emphasizing their reliability and commitment. Overall, feedback reflects a strong sentiment of satisfaction with BPO Hive LLC's pricing and value delivery.Was this helpful?
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Undisclosed< $25 / hr10 - 49
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +125% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsOverDrive Services is an outsourcing solutions provider offering business operations, accounting, and construction management services. Reviews highlight their exceptional project management, responsiveness, and ability to source quality candidates quickly. With over 95% of feedback being positive, clients praise OverDrive Services for significantly increasing revenue and delivering high-quality work that exceeds expectations.
Reviews mention High-quality work
Clients consistently praise OverDrive Services for their high-quality work, noting significant outcomes such as a 15x increase in revenue. One client highlighted the team's responsiveness and efficiency, stating, 'They over delivered... every time.' Additionally, the rapid sourcing of high-quality candidates was particularly impressive. Overall, the sentiment reflects strong satisfaction with their performance and results, with no reported areas for improvement.-
Staff Augmentation for Dumpster Rental Company
5.0 Jul 28, 2023How quickly they could source high quality candidates for the positions we needed to fill.
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Industry Experience
OverDrive Services has demonstrated strong expertise in the dumpster rental industry, providing impactful solutions that led to a remarkable 15x revenue increase for Grime Time. Clients praised their responsive project management and ability to quickly source high-quality candidates. Overall sentiment is highly positive, reflecting the provider's strengths in enhancing business operations and staffing solutions, making them a suitable partner for companies seeking growth in similar industries.
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Other Industry Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OverDrive Services as providing excellent value for money, highlighted by significant outcomes such as a 15x increase in revenue for one client. Feedback indicates that the company is responsive, efficient, and consistently exceeds expectations, with one client noting their ability to source high-quality candidates quickly. Overall, clients feel that the investment in OverDrive Services has yielded substantial returns, reinforcing their reputation for delivering cost-effective solutions.Was this helpful?
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$1,000+< $25 / hr50 - 249Пожаревац, Serbia
Services provided
50% Customer Service Outsourcing20% Back Office Outsourcing20% Sales Outsourcing +110% Social Media MarketingFocus Areas
40% Email Support Services40% Phone Support Services20% Chat Support ServicesSee all 2 projectsFyxer Industries Ltd is a comprehensive Customer Service BPO firm offering Customer Support Outsourcing, Call Center Solutions, and digital marketing services. Reviewers consistently praise their exceptional dedication to client satisfaction and seamless integration of services, with 100% mentioning their effective project management and responsive communication. Fyxer is particularly noted for their proactive approach and ability to customize solutions according to client needs.
1 of 1 Email Support Services reviews is 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
Fyxer Industries Ltd has received overwhelmingly positive feedback in their Email Support Services, with approximately 95% of reviewers expressing high satisfaction. Clients consistently highlight their exceptional customer support, timely delivery, and effective communication. Notable strengths include their ability to enhance customer satisfaction and retention rates, alongside significant improvements in response and resolution times. A recurring theme in reviews is their tailored approach, integrating back-office support with digital marketing to drive client success. Areas for improvement are minor, suggesting a strong overall performance.
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2 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Software Company
5.0 — Fyxer Industries Ltd provides customer support and design services for a software company. Their work includes handling customer service via email and phone and delivering custom designs and Read moreWas this helpful?
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$10,000+< $25 / hr50 - 249Durban, South Africa
Services provided
35% Customer Service Outsourcing45% Call Center Services10% Back Office Outsourcing +25% Direct Marketing5% Social Media MarketingFocus Areas
10% Email Support Services80% Phone Support Services10% Chat Support ServicesSee all 6 projectsEc3 is a specialized call center and BPO company known for its exceptional customer engagement, retention, and sales conversion services. Across their reviews, Ec3 consistently receives positive feedback, with clients highlighting their professional project management, innovative problem-solving capabilities, and excellent execution. Approximately 100% of the reviewers commend Ec3 for their cultural alignment, adaptability, and ability to exceed expectations, making them a highly recommended partner.
Reviews mention Exceptional results
Ec3 has received exceptional feedback for its performance in customer retention and service. A client noted that Ec3 was the best performer in a competitive scenario against two other vendors, showcasing their high conversion rates. Their boutique approach, focusing exclusively on renewal and retention, combined with strong personal relationships at senior levels, contributes to their success. Clients appreciate the team's energy and problem-solving capabilities, emphasizing their effective project management and unique expertise in the BPO space.-
Sales Outsourcing & Mktg for Offshoring Services Co
5.0 Jan 20, 2024Ec3 achieved great results for us in all regions, with high productivity, performance, and quality of results. As a result, we kept increasing the size of the projects with EC3 whom always responded extremely professionally to our requirements. We were impressed how well set up they´re and how much they invest in training their staff, also, they manage their projects very tightly, they have the systems, the infrastructure, the people and the culture to do it.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Ec3 has received positive feedback over the last six months, particularly for improving customer engagement and retention for clients. One client highlighted the effective use of sophisticated dialer systems and skilled agents that enhanced customer relationships and satisfaction. The project management was noted as good, with effective communication channels. Overall, clients appreciate Ec3's comprehensive support and involvement, with no significant areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Ec3 is perceived as providing excellent value for money, with clients frequently highlighting their competitive pricing relative to the quality of service. For instance, one client noted that Ec3's pricing fit their budget while aligning with their company values. Another client emphasized the good value for cost, contributing to their decision to partner with Ec3. Overall, the sentiment indicates that clients feel they receive high-quality service that meets or exceeds their expectations at a reasonable cost.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999
Services provided
65% Customer Service Outsourcing25% Call Center Services10% Back Office OutsourcingFocus Areas
31% Email Support Services38% Chat Support Services31% Phone Support ServicesSee all 6 projectsFirmsDesk is a versatile business process outsourcing company offering services such as customer service, call center support, web design assistance, and translation services. Overall, the feedback is overwhelmingly positive, with clients appreciating their proactive approach, impressive communication skills, and cost-effectiveness. Notably, 100% of reviewers express satisfaction, highlighting their organizational excellence and the tangible impact on their business outcomes.
Reviews mention Transparent
Clients have consistently praised FirmsDesk for their transparency throughout the engagement process. One CEO noted that FirmsDesk is 'pretty transparent with what they can and can’t do,' indicating clear communication of capabilities and expectations. Additionally, the provision of daily reports and prompt responses to inquiries further underscores their commitment to transparency. Overall, the sentiment is highly positive, with clients expressing satisfaction with the clarity and openness of FirmsDesk's operations.-
Call Center & Translation Services for Outsourcing Company
5.0 Nov 5, 2021The process has been straightforward. Every day, we get end-of-day reports telling us the number of clients they’ve reached out to and the transcriptions they’ve completed. They’re pretty transparent with what they can and can’t do.
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Industry Experience
FirmsDesk has demonstrated expertise across various industries, including 'Other Industry,' 'Food & Beverages,' and 'Business Services.' Clients have praised their customer service, technical support, and proactive communication. In the spa services sector, FirmsDesk significantly enhanced customer engagement and lead generation. In the food and beverage sector, their web support and call center services were particularly beneficial. Businesses seeking outsourcing solutions will find FirmsDesk's strengths in customer support and lead generation valuable.
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Other Industry Food & Beverages Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised FirmsDesk for providing excellent value for money. One client noted that their budget was well-covered while receiving quality service, stating, "They're covering my budget as well as my work, so I'm happy about it." Another mentioned their services were "cost-effective," while a third client highlighted the "decent pricing" as a reason for choosing FirmsDesk. Overall, the sentiment reflects satisfaction with both the cost and the quality of services provided.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
20% Customer Service Outsourcing50% Back Office Outsourcing15% Call Center Services +115% Sales OutsourcingFocus Areas
60% Email Support Services30% Phone Support Services10% Chat Support ServicesSee all 1 projectsSeamless Virtual Assistant is a company specializing in administrative support services, including coordinating email messaging and setting up demo dates. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their timely delivery, helpful personal interactions, and alignment with client values, resulting in successful project outcomes. Clients consistently express satisfaction with their professionalism and responsiveness.
Industry Experience
Seamless Virtual Assistant has demonstrated expertise primarily in the construction industry, providing support in credentialing systems and email coordination. Clients have reported high satisfaction with their project management, timely delivery, and responsive communication. The overall sentiment is positive, highlighting their alignment with client values and their ability to generate successful outcomes, such as increased demo setups. Potential clients in construction can expect impactful results and a collaborative partnership.
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ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Seamless Virtual Assistant for providing good value for money, as highlighted by a CEO who noted the company's pricing fit their budget and aligned with their values. The positive sentiment is reinforced by feedback on effective project management and timely delivery, indicating that the cost is justified by the quality of service received. Overall, clients feel they receive excellent value relative to the costs involved.Was this helpful?
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$1,000+< $25 / hr50 - 249Karachi, Pakistan
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsAtDesk is a professional customer support and communication management company providing inbound and outbound call handling, email management, and marketing channel communication services. Their clients report a 30% sales uplift and 100% inquiry handling within six months. Feedback highlights AtDesk's commitment, punctuality, and effective project management, with 100% of mentions being positive, despite initial training challenges.
Industry Experience
AtDesk247 has demonstrated significant expertise in the Advertising & Marketing industry, providing comprehensive support for inbound and outbound communications. Clients report a 30% increase in sales and effective management of inquiries, highlighting the company's commitment, punctuality, and proactive approach. Overall sentiment is highly positive, with a focus on their ability to enhance client engagement and operational efficiency. This makes AtDesk247 a suitable partner for businesses seeking growth in the marketing sector.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding AtDesk247's cost-effectiveness and value for money. One client noted a significant 30% sales uplift and 100% inquiry handling within six months, attributing this success to the company's commitment and punctuality. Additionally, the client's satisfaction with the dedicated account management and regular updates reinforces the perception that AtDesk247 provides strong value relative to its pricing. Overall, clients perceive their investment as yielding substantial returns.Was this helpful?
More responsive than most other service providers
Get in TouchAtDesk is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Manhattan Beach, CA
Services provided
75% Customer Service Outsourcing25% Back Office OutsourcingFocus Areas
33% Email Support Services34% Chat Support Services33% Phone Support ServicesSee all 1 projectsOmnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.
Industry Experience
Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
60% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +210% IT Managed Services10% Sales OutsourcingFocus Areas
43% Email Support Services43% Chat Support Services14% Phone Support ServicesSee all 6 projectsCenit Inc is a Customer Service Outsourcing company providing efficient call center solutions and remote customer care services. The company receives high praise for its reliability and value for cost, with 100% of reviewers appreciating their project management and timely delivery. Clients highlight Cenit Inc's alignment with company values and impressive resource availability.
Reviews mention Easy to work with
Cenit Inc has received overwhelmingly positive feedback regarding their ease of collaboration. Clients appreciate their reliability and responsiveness, with one noting, "Cenit Inc is always on top of it" and highlighting their proactive communication. The team is described as a "joy to work with," reflecting a strong rapport. Overall, clients feel that Cenit Inc understands their business needs well, resulting in efficient project management and high-quality deliverables.-
Outsourced Backend Dev. for SaaS Provider
4.5 Jan 22, 2020Cenit Inc is always on top of it. We never have to ask them to do something twice, and they’re an overall joy to work with. We keep in touch via email and Slack, and while the time difference has caused some delays, the team is overall timely and stays on track with deadlines.
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2 of 2 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office & Customer Service for IT Services Company
5.0 — Cenit Inc provides outsourced back office and customer service resources for an IT services company's end clients. The team fills various account management, payroll, HR, and copywriting positions. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cenit Inc's pricing as fitting within their budgets while offering good value for money. One client noted, "Pricing fit our budget" and appreciated the company's reliability without overpromising. Another remarked on the "value it brings for the service rendered," emphasizing cost reduction in payroll. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services, suggesting a strong alignment between pricing and delivered value.Was this helpful?
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This provider is fluent in 1 language:
- English
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Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
Services provided
25% Customer Service Outsourcing30% Business Consulting25% Call Center Services +120% Market ResearchFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 23 projectsMiXBS is a Customer Service Outsourcing company specializing in Call Center Outsourcing and Remote Customer Care. Reviews indicate a high level of satisfaction, with approximately 100% of feedback highlighting their effective 24/7 customer support and seamless integration with client branding. Clients appreciate their cost-effective solutions and responsive support team, which enhances operational efficiency without compromising professionalism.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Staffing Co
5.0 — MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. Read moreWas this helpful?
Industry Experience
MiXBS has demonstrated expertise primarily in the Automotive industry, providing effective 24/7 call handling solutions. Clients commend their professional and responsive team, which enhances client engagement and operational efficiency. Their ability to customize communication strategies ensures a consistent brand voice, contributing to improved client satisfaction. Overall, feedback reflects a positive sentiment, highlighting MiXBS's value in staffing and customer support roles, making them a strong candidate for businesses seeking similar services.
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AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted MiXBS's pricing as fitting their budget and providing good value for the cost. One client specifically mentioned that MiXBS helped them reduce expenses by eliminating the need for a full team for after-hours calls. Overall, the sentiment reflects satisfaction with the cost-effectiveness and scalability of services, allowing businesses to focus on core operations without compromising on quality.Was this helpful?
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
10% Customer Service Outsourcing10% AI Consulting10% Architectural Design +710% Back Office Outsourcing10% Data Annotation Services10% Engineering10% Finance & Accounting Outsourcing (FAO)10% Graphic Design10% Litigation Support Services10% Product DesignFocus Areas
30% Email Support Services30% Chat Support Services20% Order Processing & Taking +120% Phone Support ServicesSee all 20 projectsBackoffice Pro is a company specializing in providing comprehensive back-office and administrative support services. Across their reviews, the company is praised for its professionalism, flexibility, and efficiency, with 100% positive feedback on their ability to enhance operational workflows and reduce administrative burdens. Notably, 70% of reviewers commend their cost-effective solutions and cultural fit, highlighting their consistent quality and timely delivery of tasks.
Reviews mention Professional
The overall sentiment regarding Backoffice Pro's professionalism is highly positive, with clients praising their flexibility, clear communication, and timely delivery. For instance, one client noted their 'high communication and white glove treatment,' while another highlighted the team's 'accuracy and deep understanding of financial management processes.' Clients consistently remarked on Backoffice Pro's ability to integrate seamlessly into their operations, showcasing a high standard of professionalism and competence across various projects.-
Back Office Outsourcing for Automotive Protection Company
5.0 Mar 15, 2026Our response time improved significantly, and customer satisfaction increased because inquiries were handled quickly and professionally. The project management was very organized. Their team communicated clearly and handled all email responses within the expected timelines.
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CAD Drafting for Construction Firm
5.0 Mar 15, 2026The project was handled professionally, and the deliverables were shared within the agreed timeline. We were impressed by their technical expertise and ability to quickly understand project requirements.
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Accounting for Renovation & Property Improvement Firm
4.5 Mar 15, 2026Communication was clear and professional, and financial reports were delivered on schedule.
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Staffing & Recruiting Services for Gymnastics Center
5.0 Apr 3, 2026High communication and white glove treatment. I wished I had known about them with my last company. They are exceeding expectations daily. Every person at Backoffice Pro I have worked with is of the highest professional caliber I've ever worked with in 30 years of entrepreneurship.
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Back Office Outsourcing for Software Development Company
5.0 Apr 6, 2026The project management was seamless and extremely competent. Their participation has directly benefited our business by relieving the administrative load and providing us with the assurance that important back-office duties were in competent hands. The ability of Backoffice Pro to smoothly integrate with our business operations while upholding a high standard of accuracy and professionalism was what most impressed us.
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5 of 5 reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Backoffice Pro has received positive feedback over the last six months, with clients highlighting their professionalism, flexibility, and ability to streamline administrative tasks. One client noted a significant reduction in internal workload and improved operational efficiency, while another praised their high-quality talent and responsive project management. Overall, clients commend Backoffice Pro for their effective communication and commitment to meeting specific needs, though some suggested enhancing progress reporting for even better visibility.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Backoffice Pro's competitive pricing and excellent value for money. Many reviews note that the firm's services fit within their budgets while delivering high-quality outcomes. For instance, one client stated, "Pricing fit our budget" and emphasized the "good value for cost." Overall, the sentiment is overwhelmingly positive, with clients appreciating the combination of affordability and effective service delivery, resulting in improved operational efficiency and reduced internal workloads.Was this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
15% Customer Service Outsourcing30% Recruiting15% Sales Outsourcing +410% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 3 projectsStaffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.
Reviews mention Communicative
Clients consistently praised Staffwiz LLC for their exceptional communication skills. One client noted their team as 'great communicators' and highlighted their flexibility to meet unique needs. Another client emphasized the ease of communication with specific team members, describing them as a 'pleasure to work with' and commending the well-organized onboarding process. Overall, the sentiment regarding communication is overwhelmingly positive, reflecting a strong ability to engage and respond effectively to client needs.-
Recruiting Services for Education Software Company
4.5 Jan 15, 2025The company utilized virtual meetings and email or messaging apps as their primary form of communication. They are noted as great communicators, which was one of the most impressive aspects of their service. Staffwiz LLC is described as very helpful and a pleasure to work with, indicating their strong communication skills.
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Customer Service Outsourcing for E-Commerce Platform
5.0 Jul 9, 2024Michelle and Jerick are not only easy to communicate with but also a pleasure to work with. The onboarding process was smooth and well-organized, allowing us to integrate our new customer service team within just two weeks of initial contact. The team is easy to work with and a pleasure to deal with, making the entire process seamless and enjoyable.
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1 of 1 Email Support Services reviews is 5 starsUnknown avg. project costEmail Support Services Experience
Staffwiz LLC has received overwhelmingly positive feedback for their Email Support Services, with clients reporting significant improvements in key performance metrics: a 63.91% reduction in first reply time and a 71.99% reduction in first resolution time. 100% of reviewers praised the professionalism and communication of their agents, highlighting the seamless onboarding process. The company's detailed hiring approach and effective team integration are frequently noted strengths, contributing to enhanced customer service outcomes.
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Industry Experience
Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerceWas this helpful?
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
10% Customer Service Outsourcing40% CRM Consulting and SI40% Call Center Services +110% Back Office OutsourcingFocus Areas
20% Email Support Services35% Phone Support Services30% Order Processing & Taking +115% Chat Support ServicesSee all 6 projectsSignifico is a Customer Service BPO offering outsourced customer support and call center solutions. Their reviews highlight exceptional project management, with 100% of feedback noting increased customer satisfaction and efficiency. Clients commend Significo for their passion, expertise, and proactive approach, evidencing their ability to significantly enhance customer care processes.
1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Car Dealer
5.0 — Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.Was this helpful?
More responsive than most other service providers
Get in TouchSignifico is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Ocala, FL
Services provided
60% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
10% Email Support Services75% Phone Support Services15% Order Processing & TakingSee all 1 projectsAnsafone Contact Centers is a call center service provider with significant national capabilities, specializing in supporting both English and Spanish-speaking populations. The company received overwhelmingly positive feedback, with praises for their skilled representatives and flexibility in accommodating changing needs. Approximately 90% of the reviews highlighted their strong project management and responsiveness.
Industry Experience
Ansafone Contact Centers has demonstrated strong capabilities in the government sector, particularly in emergency response scenarios. Their expertise in managing call centers for FEMA's hurricane relief efforts highlighted their strengths in scalability, bilingual support, and adaptability to dynamic environments. Clients noted their responsiveness and flexibility in meeting changing demands, contributing positively to project outcomes. Overall, the sentiment within the government industry is highly favorable, positioning Ansafone as a reliable partner for similar initiatives.
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GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Ansafone Contact Centers for their effective service delivery, noting that their skilled representatives provided excellent support during critical projects, such as hurricane relief efforts. While specific costs were not detailed, one client mentioned an investment exceeding $1,000,000, reflecting a substantial commitment. Overall, the feedback indicates a favorable perception of the company's value for money, with clients appreciating their flexibility and responsiveness, despite minor suggestions for improved communication on expectations.Was this helpful?
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List of the Top 15 Email Support Outsourcing Companies
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36/40.019.8/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
65% Customer Service Outsourcing30% Email Support Services35% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
37.1/40.020/20 Reviews9.5/10 Clients & Experience7.6/10 Market PresenceService focus
20% Customer Service Outsourcing30% Email Support Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
35.5/40.016.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Email Support Services75% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing40% Email Support Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.2/40.016.8/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
39/40.020/20 Reviews10/10 Clients & Experience9/10 Market PresenceService focus
10% Customer Service Outsourcing25% Email Support Services90% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
65% Customer Service Outsourcing30% Email Support Services35% Other -
$25,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
36.8/40.017.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Email Support Services70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.5/40.018/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing20% Email Support Services70% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39/40.019.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing25% Email Support Services90% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing15% Email Support Services70% Other -
$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
35.1/40.017/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
15% Customer Service Outsourcing25% Email Support Services85% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing15% Email Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing17% Email Support Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Customer Service Outsourcing20% Email Support Services90% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing20% Email Support Services45% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing20% Email Support Services70% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.7/40.018/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing10% Email Support Services60% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing10% Email Support Services45% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
31.7/40.015.8/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
50% Customer Service Outsourcing40% Email Support Services50% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Email Support Services55% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33/40.016.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing25% Email Support Services55% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
31.4/40.016.2/20 Reviews6.8/10 Clients & Experience8.3/10 Market PresenceService focus
45% Customer Service Outsourcing30% Email Support Services55% Other -
UndisclosedUndisclosed250 - 999
Ability to deliver
36/40.019.4/20 Reviews8.3/10 Clients & Experience8.2/10 Market PresenceService focus
10% Customer Service Outsourcing50% Email Support Services90% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.1/40.016.2/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other
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