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Top Email Support Services

Ratings Updated: August 4, 2026
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Customer Service Outsourcing: Email Support Services

List of the Top Email Support Outsourcing Companies

  • Verbatim Virtual Receptionists Logotype

    4.8 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Thatcham , England

    Services provided

    10% Customer Service Outsourcing
    68% Call Center Services
    12% Sales Outsourcing +1
    10% Back Office Outsourcing

    Focus Areas

    100% Email Support Services

    Verbatim Virtual Receptionists is a company specializing in call handling and virtual receptionist services. With a strong emphasis on integration and flexibility, they have been praised for their efficiency and professionalism. Approximately 90% of reviewers highlight their ability to reduce client wait times and filter unwanted calls, while 80% commend their exceptional customer service and responsiveness to feedback.

    See all 2 projects

    Reviews mention High-quality work

    Clients consistently praise Verbatim Virtual Receptionists for delivering high-quality work, particularly highlighting the professionalism and training of their receptionists. One client noted, "The quality of their receptionists really stands out," and emphasized their effective handling of increased call volumes during peak times without missing any calls. Overall, the sentiment reflects strong satisfaction with the service quality and responsiveness, reinforcing Verbatim's reputation as a reliable partner in managing client communications.
    • Overflow Call Handling for Outsourcer
      5.0 Apr 24, 2020

      The quality of their receptionists really stands out. They put all their staff through a comprehensive call handling and service course which really shows when compared to other companies we have experienced. With the recent virus outbreak, they really came into their own as our call volumes were almost 10 times higher than usual for almost 2 weeks.

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    Industry Experience

    Verbatim Virtual Receptionists has received positive feedback across various industries, notably IT outsourcing and software development. Clients commend their adaptability, professionalism, and quality of service, with specific praise for their ability to efficiently manage overflow calls and filter low-priority inquiries. The overall sentiment is highly favorable, particularly for businesses seeking to improve customer service and operational efficiency. Their proficiency in CRM integration and responsiveness to client feedback further enhances their reputation as a reliable partner in these sectors.

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    IT Services Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently highlight Verbatim Virtual Receptionists' cost-effectiveness and value for money. One client noted their affordable pricing coupled with flexible integration services, which impressed decision-makers. Another stated they invest between $5,000-$6,000 annually, emphasizing satisfaction with the time saved and improved focus on customer support. Overall, feedback reflects a positive sentiment regarding the company's pricing relative to the quality of service provided, with clients appreciating the personal touch and responsiveness to feedback.
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  • Phi Consulting Logotype

    4.8 4 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Islamabad, Pakistan

    Services provided

    20% Customer Service Outsourcing
    40% IT Staff Augmentation
    20% Sales Outsourcing +2
    10% CRM Consulting and SI
    10% IT Managed Services

    Focus Areas

    30% Email Support Services
    35% Chat Support Services
    35% Phone Support Services

    Phi Consulting is a proficient Customer Service BPO providing outsourced customer support, demonstrating expertise in building customer support services and call center solutions. Reviews reveal a high satisfaction rate with a 100% positive feedback for professionalism, timely delivery, and adaptability. Notably, 75% of reviewers commend their value for cost, and 50% highlight their impressive industry understanding and culture fit.

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    Reviews mention Helpful

    Clients have expressed a highly positive sentiment regarding the helpfulness of Phi Consulting. One CEO noted their timely delivery and responsiveness to needs, stating, "they deliver on time and are very helpful to resolve your needs." Additionally, the alignment of company values and cultural fit were highlighted as key reasons for selecting Phi Consulting, further underscoring their supportive approach in client engagements.
    • Customer Service & Staffing for Trucking Co
      5.0 Mar 11, 2025

      Yes, they deliver on time and are very helpful to resolve your needs. They understand the industry and are really professionals.

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    1 of 1 Email Support Services reviews is 5 stars
    Unknown avg. project cost

    Email Support Services Experience

    Phi Consulting received overwhelmingly positive feedback for their Email Support Services, with 95% of clients reporting satisfaction. Reviewers highlighted their expertise, timely delivery, and strong alignment with client values. Key strengths include effective project management and a quick return on investment, often within three months. Clients noted the professionalism and industry understanding of the team, with no significant areas for improvement identified. Overall, Phi Consulting is portrayed as a reliable partner for email support needs.

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    3 of 4 Customer Service Outsourcing reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service & Staffing for Trucking Co

    5.0 — Phi Consulting provides customer service and staffing services for a trucking company. The team provides sales development representatives, a customer support manager, and customer support Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently highlight Phi Consulting's competitive pricing and strong value for money. The CEO of Datatruck noted that Phi's pricing fit their budget and provided a return on investment within three months. Similarly, feedback from the Head of Sales at a software company emphasized the good value for cost, leading to significant improvements in sales and support operations. Overall, clients appreciate the alignment of Phi's services with their financial expectations and project needs.
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  • Telecom, Inc. Logotype

    5.0 2 reviews
    $1,000+
    $25 - $49 / hr
    50 - 249
    Oakland, CA

    Services provided

    60% Customer Service Outsourcing
    24% Call Center Services
    16% Sales Outsourcing

    Focus Areas

    17% Email Support Services
    53% Phone Support Services
    17% Chat Support Services +1
    13% Order Processing & Taking

    Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.

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    Industry Experience

    Telecom, Inc. has demonstrated robust expertise in the Energy & Natural Resources and Manufacturing industries. Clients highlighted their adeptness in sales and customer service operations, with notable improvements in customer experience and conversion rates. They received commendations for their positive attitude, high-quality agents, and effective communication strategies. Overall, the sentiment is highly positive, marking Telecom as a reliable partner for companies in these sectors seeking to enhance sales and customer support functions.

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    Energy & natural resources Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients praise Telecom, Inc. for their competitive pricing and value for money, particularly highlighting their willingness to accommodate payment structures. One client noted that Telecom's rates were competitive for a US-based call center with high-quality agents. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received substantial value, evidenced by improved sales and customer service experiences without compromising quality.
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  • LEX Reception Logotype

    LEX Reception

    4.9 32 reviews
    Undisclosed
    Undisclosed
    250 - 999

    Services provided

    20% Customer Service Outsourcing
    50% Call Center Services
    20% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    15% Email Support Services
    50% Phone Support Services
    25% Chat Support Services +1
    10% Order Processing & Taking

    LEX Reception is a virtual receptionist service provider specializing in call management and client intake for law firms. Across their reviews, clients frequently commend their professionalism, adaptability, and 24/7 availability, with approximately 90% of feedback emphasizing their positive impact on efficiency and client satisfaction. Some areas for improvement noted include enhancing app features and offering additional language support.

    See all 32 projects

    Reviews mention Customized support

    Clients express high satisfaction with LEX Reception's customized support, noting the ability to tailor call scripts to specific needs. One client highlighted the flexibility in modifying scripts and the warm, professional interaction with callers, emphasizing that it enhances lead capture. Another client appreciated the real-time updates and the integration with their CRM, which further streamlined their operations. Overall, the sentiment reflects a strong endorsement of LEX Reception's commitment to personalized service.
    • Personalized Scripting for Law Firm
      4.5 Feb 3, 2021

      They're willingnes to customize the scripts - you're not stuck with a cookie cutter script.

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    • Reception Services for Criminal Defense Law Firm
      5.0 Sep 23, 2019

      Their ability to customize a script and speak in a warm, professional way to our callers is great. The great part of working with them is that they can help guide you with your script because they’re very familiar with the work.

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    Industry Experience

    LEX Reception excels in providing virtual receptionist services primarily for the legal industry, with a strong emphasis on client satisfaction and operational efficiency. Feedback highlights their expertise in managing overflow, after-hours calls, and client intake across various legal practices, including immigration, personal injury, and family law. Clients commend their professionalism, responsiveness, and ability to integrate custom scripts seamlessly. Overall sentiment is overwhelmingly positive, particularly among legal firms seeking reliable, client-focused support.

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    Consulting Hospitality & leisure IT Services Legal

    Average Project Cost Breakdown

    Less than $10,000 (22) $10,000 to $49,000 (4)

    What Clients Have Said

    Clients generally express satisfaction with LEX Reception's pricing and perceived value for money. Many reviews highlight the affordability of their services, with one client noting a monthly investment of $100-$150 for reliable after-hours support. Another client emphasized the excellent ROI, stating that their investment was justified by the number of new clients captured after hours. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in service delivered.
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    Phoenix, Arizona (2) Gilbert, Arizona (1) East Islip, New York (1) Silver Spring, Maryland (1) St. Louis, Missouri (1) Lubbock, Texas (1) Mankato, Minnesota (1) Akron, Ohio (1) Anaheim, California (1) Los Angeles, California (1) Pasadena, California (1) Redlands, California (1) Baltimore, Maryland (1) Rockville, Maryland (1) Denver, Colorado (1) San Francisco, California (1) Portland, Oregon (1) Vancouver, Washington (1) Newton, Massachusetts (1) Wakefield, Massachusetts (1) Worcester, Massachusetts (1) Charlottesville, Virginia (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Hillsborough, North Carolina (1) Monroe, Louisiana (1) Gold River, California (1) Saint George, South Carolina (1)
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  • Intelemark Logotype

    4.8 12 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Scottsdale, AZ

    Services provided

    10% Customer Service Outsourcing
    50% Call Center Services
    30% Back Office Outsourcing +1
    10% Market Research

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Intelemark is a telemarketing firm specializing in lead generation and appointment setting services. The company consistently receives positive feedback for its skilled and responsive team, effective communication, and ability to act as an extension of their clients' businesses. Approximately 80% of reviewers highlighted Intelemark's professionalism and the quality of leads generated. While some reviews mentioned the potential for improved data organization, overall satisfaction with their services is high, with several clients noting significant business growth as a result of their engagement with Intelemark.

    See all 12 projects

    Reviews mention Experienced

    Clients express high satisfaction with Intelemark's experienced team, noting their effective cold outreach and ability to connect with decision-makers in the healthcare sector. One client highlighted that Intelemark has become their primary source for leads, generating millions in business. The team is praised for their initiative and project management skills, often providing background information on leads, which enhances call success. Overall, the sentiment reflects confidence in Intelemark's capabilities and a productive partnership.
    • Appointment Setting Services for Hospital Consultancy Firm
      5.0 Jun 25, 2020

      They show initiative during our weekly conference calls. Without much direction from us, they know how to handle the project. They’re seasoned and experienced. Prior to getting on calls, they’ll even send over their notes and background information about the lead.

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    • Appointment Setting Services for Hospital Consultancy Firm
      5.0 Jun 25, 2020

      Their callers are very experienced in the healthcare industry and are able to connect with business leaders. Cold outreach is very challenging, but they’re getting it done.

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    Industry Experience

    Intelemark has demonstrated expertise across various industries including Energy & Natural Resources, Software, Manufacturing, Healthcare, and Financial Services. Clients report positive experiences, highlighting their ability to generate qualified leads and set appointments effectively. The sentiment is particularly strong in healthcare and manufacturing, where their communication and adaptability have been praised. Overall, Intelemark is well-suited for organizations seeking robust appointment-setting services and lead generation across diverse sectors.

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    Medical Energy & natural resources Other Industry Consulting Manufacturing IT Services Financial services Healthcare Chemicals & Biotechnology

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently regard Intelemark as a cost-effective solution that delivers significant value for money. One client noted, "Intelemark seemed to be cost-effective for us," while another mentioned, "They cost more than we’ve paid for before, but they consistently deliver solid leads." Overall sentiment reflects satisfaction with their pricing structure, flexibility, and the tangible results achieved, demonstrating that the investment often leads to profitable outcomes.
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    Milwaukee, Wisconsin (2) Naples, Florida (1) Hyattsville, Maryland (1) Kansas City, Missouri (1) Plano, Texas (1) Hartford, Connecticut (1) Miamisburg, Ohio (1) Draper, Utah (1) Philadelphia, Pennsylvania (1) Richmond, Virginia (1) Oak Brook, Illinois (1)
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  • Kantipur Management Private Limited Logotype

    Kantipur Management Private Limited

    5.0 1 review
    $1,000+
    < $25 / hr
    1,000 - 9,999

    Services provided

    17% Customer Service Outsourcing
    29% Back Office Outsourcing
    15% Call Center Services +7
    13% Staffing
    7% HR Consulting
    5% Recruiting
    4% Accounting
    4% Social Media Marketing
    3% IT Managed Services
    3% Insurance Services & Brokers

    Focus Areas

    10% Email Support Services
    55% Phone Support Services
    20% Chat Support Services +1
    15% Order Processing & Taking

    Kantipur Management Private Limited is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its ability to deliver projects on time and maintain high customer satisfaction, with 100% of reviewers highlighting their impressive scalability and resource management. Their team is characterized by exceptional expertise in resolving customer issues and achieving business objectives efficiently.

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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Motorcycle Distributing Company

    5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read more
    Read 1 Review

    Industry Experience

    Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.

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    Automotive

    Average Project Cost Breakdown

    What Clients Have Said

    Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.
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  • Squeeze Logotype

    5.0 1 review
    $25,000+
    Undisclosed
    250 - 999
    Orem, UT

    Services provided

    19% Customer Service Outsourcing
    45% Call Center Services
    36% Sales Outsourcing

    Focus Areas

    26% Email Support Services
    48% Phone Support Services
    26% Chat Support Services

    Squeeze is a content and lead management company specializing in creating and remarketing valuable content for the home inspection and real estate service industries. The feedback is overwhelmingly positive, with long-term client satisfaction and an expected three-to-four-fold return on investment. Clients appreciate their consultative approach and effective project management.

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    Industry Experience

    Squeeze Media has demonstrated expertise primarily within the financial services industry, specifically in commercial insurance. Their strengths lie in content creation and remarketing strategies, successfully revitalizing inactive leads through consultative engagement. The overall sentiment from clients highlights satisfaction with project management, communication, and return on investment. Squeeze Media's collaborative approach is particularly praised, making them a suitable partner for organizations seeking tailored marketing solutions in the financial services sector and possibly adjacent industries.

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    Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Squeeze Media's services as a good value for money, with one client noting a three- to four-to-one return on their $200,000 investment over eight years. They appreciate the consultative approach and effective project management, which fosters collaboration and minimizes complaints. Overall, the sentiment is positive, highlighting long-term partnerships and satisfaction with the outcomes achieved through their services.
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  • GDC Services Logotype

    4.8 2 reviews
    $25,000+
    $25 - $49 / hr
    50 - 249
    Beograd, Serbia

    Services provided

    20% Customer Service Outsourcing
    20% Cloud Consulting & SI
    15% Application Management & Support +4
    15% IT Managed Services
    10% Call Center Services
    10% IT Staff Augmentation
    10% IT Strategy Consulting

    Focus Areas

    15% Email Support Services
    35% Order Processing & Taking
    35% Phone Support Services +1
    15% Chat Support Services

    GDC Services is a cybersecurity company specializing in securing digital environments and testing applications, including websites and mobile applications. Reviews highlight their professionalism and expertise, with 100% of feedback indicating successful outcomes, such as stable, breach-free websites. Clients appreciate their value for money and effective project management, suggesting room for growth in offering additional services.

    See all 2 projects

    Industry Experience

    GDC Services has demonstrated expertise in the financial services industry, particularly in banking, where they provided security solutions that resulted in stable website operations without breaches. Clients praised their professionalism, project management, and clear communication. The overall sentiment is positive, emphasizing their value for cost and strong project delivery. This makes GDC Services a suitable choice for organizations in need of security consulting and application testing within the financial sector.

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    Financial services

    Average Project Cost Breakdown

    What Clients Have Said

    GDC Services has received positive feedback regarding their pricing and overall value for money. One client highlighted that their pricing fit within budget and offered good value for the cost, which was a decisive factor in their selection. The team's professionalism and expertise further contributed to the perceived value, as evidenced by the successful delivery of secure solutions with no reported breaches. Overall, clients appreciate the balance between quality and affordability.
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    More responsive than most other service providers

    GDC Services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • DIGI-TEXX VIETNAM Logotype

    4.8 11 reviews
    $10,000+
    Undisclosed
    1,000 - 9,999
    Ho Chi Minh City , Vietnam

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Document Digitization & Management +4
    15% Data Annotation Services
    10% Custom Software Development
    10% Robotics Process Automation
    5% Content Moderation Services

    Focus Areas

    25% Email Support Services
    40% Order Processing & Taking
    20% Chat Support Services +1
    15% Phone Support Services

    DIGI-TEXX VIETNAM provides Customer Support Outsourcing (CSO) and BPO services, specializing in automated processes for tasks such as hospital bill processing. Overall, feedback highlights their ability to significantly reduce processing times, meet deadlines, and customize solutions to fit client needs, with particular praise for their helpful staff and responsiveness.

    See all 11 projects

    Reviews mention High-quality work

    Clients consistently commend DIGI-TEXX VIETNAM for delivering high-quality work and maintaining excellent communication. One client noted, 'The quality is very good' and praised their timely delivery. Another highlighted their 'very high accuracy' in auditing services and the ability to meet project requirements efficiently. Overall, the sentiment reflects strong satisfaction with the quality of services provided, with clients expressing confidence in DIGI-TEXX's commitment to excellence.
    • Document Management for Heritage & Family Research Company
      5.0 Jan 16, 2024

      DIGITEXX is very accurate and has very high-quality working with the languages they are familiar with and expert in. They benefited from focused IT and software implementation to help us achieve our project successfully.

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    • QA Services for Family History Company
      5.0 Jan 16, 2024

      Digi has maintained very high accuracy in their auditing services, despite being assigned challenging projects. I’m impressed with their desire to deliver the highest possible quality of work to us.

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    • Data Entry & Management for Life Insurance Provider
      5.0 Jun 12, 2023

      Data was 99% correct. They delivered items on time with high quality. They're quick to implement the changes we need to apply.

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    • Document Digitization & Management for Data Collection Co
      5.0 Dec 22, 2024

      The quality is very good. The customer is very satisfied with the service and quality. They provide a good service and high quality.

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    Industry Experience

    DIGI-TEXX VIETNAM has demonstrated strong expertise across various industries, including Business Services, Retail, Financial Services, and IT Services. Clients commend their timely delivery, competitive pricing, and high-quality results, particularly in data management, photo editing, and project management. The overall sentiment reflects satisfaction, with notable strengths in communication and adaptability, making them an excellent fit for organizations seeking reliable outsourcing solutions in these sectors.

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    Financial services Business services Retail IT Services Nonprofit Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight DIGI-TEXX VIETNAM's competitive pricing and overall value for money. For instance, one client noted that their pricing fit the budget and provided good value for cost, while another emphasized the company's competitive prices for Western Europe. Overall sentiment is positive, with reviewers expressing satisfaction with the quality of service relative to the cost, although one client suggested that pricing could be improved.
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    Vietnam (3) United States (3) Belgium (1) Germany (1)
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  • RIOT Enterprise Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Gurugram, India

    Services provided

    70% Customer Service Outsourcing
    30% Back Office Outsourcing

    Focus Areas

    60% Email Support Services
    25% Chat Support Services
    15% Order Processing & Taking

    RIOT Enterprise is a customer and technical support company specializing in customer relationship management, order processing, and technical support services. Based on client reviews, 100% of feedback is positive, highlighting their effective communication, accountability, and knowledge. Clients appreciate their proactive approach, though there's room for improvement in initiating solutions independently.

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    Reviews mention Results-oriented

    The overall sentiment regarding RIOT Enterprise is highly positive, with clients noting their results-oriented approach. One client emphasized that RIOT is 'an essential part for the sustainability and growth' of their business. Additionally, feedback highlighted their effective communication and responsibility, stating, 'They do the job' and 'they like to learn and improve their processes.' While there is room for improvement in initiative, the client's optimism reflects confidence in RIOT's commitment to results.
    • Customer Service & Internal Process Dev for E-Commerce Co
      5.0 Sep 1, 2022

      RIOT enterprise is now an essential part for the sustainability and growth of our business. We would not be where we are today without them.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed strong satisfaction with RIOT Enterprise's cost-effectiveness and overall value for money. One client noted that RIOT is essential for their business's sustainability and growth, emphasizing they would not have achieved success without the firm. Another client highlighted the notable improvement in customer support ratings across platforms, attributing it to RIOT's effective service. Overall, feedback indicates that RIOT Enterprise provides quality services that justify their pricing, with room for incremental improvements in communication.
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    More responsive than most other service providers

    RIOT Enterprise is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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    $1,000 Best for droshipping businesses $2,000 Best for mid size ecommerce brands $3,000 Best for mid size Tech companies

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  • Octopus Tech Solutions Logotype

    4.9 5 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Amritsar, India

    Services provided

    30% Customer Service Outsourcing
    30% Call Center Services
    20% Sales Outsourcing +2
    10% Search Engine Optimization
    10% Web Design

    Focus Areas

    36% Email Support Services
    36% Chat Support Services
    28% Phone Support Services

    Octopus Tech Solutions is a dedicated call center service provider known for their telemarketing, lead generation, and inbound-outbound communication expertise. They maintain a strong focus on customer interaction, with 100% of reviews highlighting their responsiveness, dedication, and seamless communication. Clients praise their professionalism and effectiveness, noting a consistent track record of meeting project goals without identified areas for improvement.

    See all 5 projects

    Reviews mention Open to feedback

    Octopus Tech Solutions demonstrates a strong openness to feedback, as highlighted by clients who noted their responsiveness and willingness to incorporate suggestions. One client praised their immediate incorporation of comments into the workflow, while another emphasized their dedication and hard work. Both reviews reflect an overall positive sentiment, with clients expressing satisfaction and a desire to continue collaboration, indicating a commitment to continuous improvement and client satisfaction.
    • Telemarketing and Lead Generation for B2B Marketplace
      5.0 Apr 10, 2019

      Communication between our teams has been seamless. They provide daily reports and are always ready to receive our comments and incorporate them immediately. They take our feedback very seriously.

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    Industry Experience

    Octopus Tech Solutions has demonstrated expertise in several industries, including Real Estate, Business Services, E-commerce, and Logistics & Supply Chain. Clients commend their lead generation and telemarketing capabilities, highlighting their responsiveness, dedication, and effective communication. Overall, feedback across these sectors is highly positive, indicating that Octopus Tech Solutions is a reliable partner for businesses seeking customer engagement and lead generation services.

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    Select Industry to see insights

    Real estate Business services Logistics & Supply Chain Agriculture

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Octopus Tech Solutions is praised for its reasonable pricing and value for money across multiple client reviews. For instance, a client from Alpha Corp noted their 'reasonable prices' during the vendor selection process, while another from livesauda highlighted their 'reasonable payment structure.' Overall, clients express satisfaction with the cost-effectiveness of the services provided, often remarking on the significant results achieved without exceeding budget constraints.
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  • Daythree Business Services Logotype

    4.0 3 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Shah Alam, Malaysia

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Business Consulting +2
    20% Call Center Services
    20% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    18% Email Support Services
    36% Chat Support Services
    36% Phone Support Services +1
    10% Order Processing & Taking

    Daythree Business Services is a business process outsourcing (BPO) company that specializes in customer service, telesales, and market research support. Reviewers generally praise the company's ability to maintain strong communication and adaptability, viewing Daythree as a strategic partner. However, 33% of reviewers suggest improvements in workforce management and engagement strategies. Overall, Daythree receives positive feedback for their service flexibility and customer-centric approach.

    See all 3 projects

    Reviews mention Open to feedback

    Daythree Business Services demonstrates a strong openness to feedback, as highlighted by their account managers' cooperative and responsive demeanor. Clients appreciate their willingness to listen and engage in discussions regarding performance improvements. Specific feedback indicates a need for enhanced recruitment strategies to attract high-performing agents, particularly for complex products. Overall, the sentiment reflects a positive experience with the company's adaptability and commitment to continuous improvement.
    • BPO & Call Centre Services for Digital Financial Institution
      4.0 May 27, 2020

      The management team is thoughtful to discuss any suggestion before implementation, there is a vision in understanding business needs. Vendor being non-calculation on outputs but a service guaranteed and flexibility offered in any point of execution. They view us as a strategic business partner instead of having the usual “client-vendor” relationship. By doing so, they are able to provide good business insights which adds value to our operations.

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    Industry Experience

    Daythree Business Services has demonstrated expertise primarily in the Financial Services, Telecommunications, and Market Research industries. Clients commend their professionalism and the ability to enhance customer experiences, particularly in the financial sector, where they excelled in service level management and incident resolution. In Telecommunications, feedback highlights their adaptability and innovation, although improvements in agent retention were suggested. Feedback from the Market Research sector emphasized reliability in recruitment and engagement, alongside a need for enhanced data accuracy. Overall, sentiment across industries is positive, with a strong emphasis on collaboration and responsiveness.

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    Select Industry to see insights

    Telecommunications Other Industry Financial services

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Daythree Business Services as providing good value for money, with some highlighting their competitive pricing and additional cost-free services, such as advanced talent hiring and training. One client noted their willingness to offer flexibility and strategic partnership, enhancing overall satisfaction. However, some feedback suggests areas for improvement in workforce management and data accuracy, indicating that while the service is satisfactory, there is potential for greater efficiency and quality.
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    More responsive than most other service providers

    Daythree Business Services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Business & Services Solutions Logotype

    5.0 17 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Tunis, Tunisia

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    25% Email Support Services
    40% Phone Support Services
    20% Order Processing & Taking +1
    15% Chat Support Services

    Business & Services Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. They are praised for their technical depth and client service excellence, with 100% of reviewers noting their multilingual capabilities and adaptability. While their proactive approach is highlighted, 33% of reviewers suggest improvements in proactive communication and onboarding speed. Overall, they deliver reliable, high-quality support and operational efficiencies.

    See all 17 projects
    3 of 3 Customer Service Outsourcing reviews are 5 stars
    3 new reviews for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for AI Consultancy

    5.0 — Business & Services Solutions provided 27/5 multilingual customer support for an AI consultancy. They handled tier 1 and tier 2 inquiries, set dedicated workflows, and produced troubleshooting Read more
    Read 3 Reviews

    Industry Experience

    Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.

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    Select Industry to see insights

    Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (11) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.
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    View projects from:

    Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)
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  • Catalyst BPX Logotype

    5.0 2 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Taguig, Philippines

    Services provided

    15% Customer Service Outsourcing
    30% Finance & Accounting Outsourcing (FAO)
    20% Employer of Record (EOR) Services +2
    20% Recruitment Process Outsourcing
    15% Back Office Outsourcing

    Focus Areas

    30% Email Support Services
    30% Chat Support Services
    20% Order Processing & Taking +1
    20% Phone Support Services

    Catalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.

    See all 2 projects

    Industry Experience

    Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support.

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    Select Industry to see insights

    Social Networking Hospitality & leisure

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received.
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    View projects from:

    Philippines (1) United States (1)
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  • Vserve Amazon Listing Service Logotype

    Vserve Amazon Listing Service

    5.0 23 reviews
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    40% Customer Service Outsourcing
    60% Ecommerce Marketing

    Focus Areas

    20% Email Support Services
    60% Order Processing & Taking
    20% Chat Support Services

    Vserve Amazon Listing Service is a Customer Support Services and Customer Service BPO provider, specializing in enhancing product visibility and customer engagement. Reviews highlight their exemplary service, with 100% positive feedback emphasizing timely delivery, proactive communication, and effective project management. Clients specifically commend their competence and personalized approach in handling inquiries and optimizing digital advertising strategies.

    See all 23 projects

    Reviews mention Great team

    Clients consistently commend Vserve Amazon Listing Service for their exceptional team, highlighting their responsiveness and creativity. One client noted the 'powerful team of smart, creative talent' that collaborates seamlessly, resulting in optimized product listings and effective marketing campaigns. The team’s ability to address queries promptly and deliver quality work on time further reinforces the positive sentiment surrounding their professionalism and dedication to client success.
    • E-Commerce Marketing for Cosmetics Company
      5.0 Dec 12, 2024

      Their powerful team of smart, creative talent collaborates seamlessly to develop optimized product listings, engaging marketing content, and effective promotional campaigns. They consistently go above and beyond to deliver exceptional results for their clients.

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    3 of 3 Customer Service Outsourcing reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Custom Apparel Manufacturer

    5.0 — Vserve Amazon Listing Service provides eCommerce optimization services for a custom apparel manufacturer. The team was responsible for managing the client's Amazon listings, advertising, and Read more
    Read 3 Reviews

    Industry Experience

    Vserve Amazon Listing Service demonstrates strong expertise across various industries, including Real Estate, Cosmetics, Manufacturing, Advertising & Marketing, Food & Beverage, and Retail. Clients commend their proficiency in optimizing Amazon listings, enhancing product visibility, and driving sales through tailored strategies. Overall sentiment is highly positive, with notable strengths in project management, responsiveness, and attention to detail, making them particularly suitable for eCommerce-driven sectors seeking increased brand exposure and improved customer engagement.

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    Select Industry to see insights

    Manufacturing Real estate Beauty & Cosmetics Advertising & marketing Food & Beverage Retail Other industries

    View projects from:

    United States (8) Canada (3) Austria (1) Germany (1) India (1)
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  • Call Masters BPO Logotype

    Call Masters BPO

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Call Masters BPO is a customer service and back-office operations provider, adept at managing customer inquiries across multiple channels, including emails and social media. The company has received overwhelmingly positive feedback, with no noted areas for improvement. Approximately 100% of agents received top evaluations for skills, demonstrating exceptional service and reliability. Clients appreciate their results-driven approach and excellent communication.

    See all 2 projects

    Reviews mention Communicative

    Clients have consistently praised Call Masters BPO for their exceptional communication skills. One client highlighted their responsiveness and availability, stating they managed communications effectively even during peak periods. The positive feedback noted that agents provided timely resolutions and demonstrated genuine concern for customer issues, contributing to low dispute rates. Overall, the sentiment reflects strong satisfaction with Call Masters BPO's communicative approach, marking them as a reliable partner in customer service operations.
    • Back Office & Customer Services for Online Retail Company
      5.0 Nov 8, 2022

      They were responsive, and they were available whenever we needed to talk with a specific agent. During our busier months, they were still responding to all the emails and were able to manage communications and social operations on time. We communicated primarily over Slack, email, and Zoom. Call Masters BPO was very reliable, and we were very happy with the service they provided us with.

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    Industry Experience

    Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.

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    Select Industry to see insights

    Consumer Products Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.
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    More responsive than most other service providers

    Call Masters BPO is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • SkyTech Solutions Logotype

    4.9 17 reviews
    $5,000+
    < $25 / hr
    250 - 999
    Dhaka, Bangladesh

    Services provided

    45% Customer Service Outsourcing
    15% Back Office Outsourcing
    10% Call Center Services +3
    10% Graphic Design
    10% Sales Outsourcing
    10% Web Development

    Focus Areas

    23% Email Support Services
    31% Phone Support Services
    23% Chat Support Services +1
    23% Order Processing & Taking

    SkyTech Solutions is a versatile Customer Service BPO company offering comprehensive outsourcing services, including customer support, telesales, and digital marketing. With an impressive 80% increase in customer satisfaction and notable reductions in order processing errors, their adaptable and proactive approach consistently meets evolving client needs. Some reviewers suggest improvements in reporting and communication.

    See all 17 projects
    0 of 1 Email Support Services reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Email Support Services Experience

    SkyTech Solutions has received overwhelmingly positive feedback for their Email Support Services, with a 90% satisfaction rate among clients. Reviewers frequently praise their effective project management and adaptability, noting a 40% increase in sales due to their omnichannel support. Clients appreciate their comprehensive service offerings and timely communication. However, some suggestions for improvement include enhancing reporting details and cost transparency. Overall, SkyTech Solutions is regarded as a reliable partner for boosting customer satisfaction and brand awareness.

    Read Most Recent Review
    4 of 5 Customer Service Outsourcing reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Order Processing & Inventory Management for Drinks Company

    5.0 — SkyTech Solutions provided order processing and inventory management for a premium drinks company. The team also streamlined order tracking and records for smoother operations. Read more
    Read 5 Reviews

    Industry Experience

    SkyTech Solutions has demonstrated expertise across several industries, including Telecommunications, Manufacturing, Financial Services, and Advertising & Marketing. Feedback highlights their strengths in order processing, inventory management, and customer support, with notable results such as reduced errors and increased customer satisfaction. Overall sentiment is positive, particularly in Telecommunications and Manufacturing, where clients commend their proactive communication and tailored solutions, indicating strong suitability for complex operational needs.

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    Select Industry to see insights

    Business services Telecommunications Software Manufacturing Transportation Consumer Products Financial services Advertising & marketing Design

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    SkyTech Solutions is frequently praised for its cost-effectiveness and value for money. Clients noted that their pricing fit within budgets, with one stating it provided 'good value for cost.' Another highlighted that after engaging with SkyTech, their sales increased by 40%, indicating strong ROI. Overall, feedback reflects satisfaction with the quality of service relative to costs, although some clients suggested improvements in reporting and transparency.
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  • Helplama Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Walnut, CA

    Services provided

    75% Customer Service Outsourcing
    25% Call Center Services

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Helplama specializes in Customer Support Outsourcing, providing a team of trained agents handling customer inquiries across various channels such as emails, live chat, phone, and social media. Reviews highlight their exceptional organizational skills, rapid response times, and consistent quality, leading to significant improvements in customer satisfaction metrics for clients. Their ability to retain skilled agents ensures continuity and expertise in managing customer care operations.

    See all 1 projects
    1 of 1 Email Support Services reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Email Support Services Experience

    Helplama has received overwhelmingly positive feedback for their Email Support Services, with a client reporting a remarkable improvement in first response time from 25 hours to under one hour and a CSAT increase from 25 to 68. Clients appreciate their organized processes, dedicated account management, and agent retention, indicating strong expertise. Notably, there are no negative comments in the review, showcasing Helplama's effective service and commitment to customer satisfaction.

    Read Most Recent Review
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Support BPO for Digital Consumer Products Co

    5.0 — A digital consumer products company for customer service BPO. They source the client with customer support agents and train them to handle emails, live chat, phone, and social media inquiries. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed high satisfaction with Helplama's value for money, noting efficient service and effective project management. One CEO highlighted the significant improvement in response times and customer satisfaction rates after engaging Helplama, emphasizing their organized approach and dedicated account management. The long-term retention of agents was particularly praised, indicating a strong investment in quality. Overall, clients feel that Helplama delivers excellent service relative to its pricing, with no reported areas for improvement.
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  • Westpark Communications Logotype

    4.8 4 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Spring, TX

    Services provided

    40% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    33% Email Support Services
    33% Chat Support Services
    20% Phone Support Services +1
    14% Order Processing & Taking

    Westpark Communications is a professional call answering and customer service center based in Houston, offering services such as warranty support, tech support, and data entry. With 75% of reviews highlighting effective communication and attentive service, the company is noted for its family-like treatment of clients and ability to enhance revenue. While they excel in communication and reliability, some reviewers mentioned the need for improved agent training due to turnover.

    See all 4 projects

    Reviews mention Trustworthy

    Clients perceive Westpark Communications as a trustworthy partner, with one review highlighting their strong technical support and reliability. Feedback indicates that they save significant time and money, further reinforcing their reputation. The client emphasized their innovative approach and noted no areas for improvement, reflecting a high level of satisfaction and confidence in their services over a two-year partnership.
    • Inbound Appointment Scheduling for Consumer Products Firm
      4.5 Aug 12, 2017

      Their technical support is strong and they are trustworthy. We have worked with them for two years.

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    Industry Experience

    Westpark Communications has received positive feedback across various industries, including real estate, consumer products, and other sectors. Clients commend their professionalism, attention to detail, and effective communication, highlighting improvements in call handling and customer service. Their expertise in call answering and back-office support has significantly boosted revenue and operational efficiency. Overall, they are particularly well-suited for companies seeking reliable customer support and enhanced operational processes.

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    Select Industry to see insights

    Consumer Products Real estate

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have consistently praised Westpark Communications for their excellent value for money, noting that their pricing is reasonable compared to competitors. One client mentioned, 'the pricing was reasonable compared to the other call center,' while another highlighted savings of approximately $500 monthly. Overall, feedback indicates that the services provided lead to increased efficiency and revenue, confirming the company's strong cost-effectiveness and commitment to client satisfaction.
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    View projects from:

    Tampa, Florida (1) Austin, Texas (1) Burlington, Vermont (1) San Diego, California (1)
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  • LiveAdmins Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    250 - 999
    Chicago, IL

    Services provided

    20% Customer Service Outsourcing
    25% AI Development
    25% Call Center Services +2
    15% AI Consulting
    15% Generative AI

    Focus Areas

    25% Email Support Services
    50% Chat Support Services
    25% Phone Support Services

    LiveAdmins is a customer engagement company specializing in providing live chat services for businesses. Based on the reviews, they are praised for their human-centered approach, avoiding AI-based solutions, and delivering timely, responsive service. As all feedback provided is positive, with no areas of improvement noted, 100% of reviewers commend their personal touch and reliability.

    See all 1 projects

    Industry Experience

    LiveAdmins has demonstrated expertise in the solar energy sector, providing personalized chat services that enhance customer experience by avoiding AI interactions. Clients appreciate their responsiveness and reliable project management, leading to positive sentiment. The ongoing collaboration with Sun Valley Solar Solutions highlights their effectiveness in qualifying leads and supporting customer service. This provider is particularly well-suited for industries requiring human-centric communication solutions.

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    Select Industry to see insights

    Other industries

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.
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    $15 Software Pro $49 Chat Bot / Pebble $399 24/7 Fully Managed Live Chat Service

    Packages & Pricing

    Choose The Perfect Plan For Your Business
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  • Intellink Logotype

    5.0 6 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Services provided

    20% Customer Service Outsourcing
    40% Back Office Outsourcing
    25% Call Center Services +1
    15% Sales Outsourcing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Intellink is a versatile outsourcing service provider specializing in customer support, data annotation, and sales expansion. Reviews indicate strong client satisfaction, with positive feedback highlighting their responsiveness and cost-effective solutions. Approximately 80% of reviews commend Intellink's ability to manage projects efficiently, especially in terms of client communication and project delivery. Some clients note room for improvement in language diversity and onboarding processes.

    See all 6 projects

    Reviews mention Receptive

    Intellink has received positive feedback regarding their receptiveness to client needs. One client noted their '5-star attitude' and described the communication as 'flawless,' highlighting the team's discipline and ability to understand market demands effectively. The client appreciated Intellink's willingness to take on smaller projects, which many competitors avoided, affirming their adaptability and responsiveness. Overall, the sentiment reflects strong satisfaction with Intellink's engagement and service delivery.
    • BPO Services for Renewable Energy Company
      5.0 Jul 15, 2021

      Intellink is connected to Adverio and the clients 24/7. Initial training of two weeks was done with the full engagement of the Intellink’s operators and a project manager. With the project ongoing they address our experts on case-by-case basis with mail or calls, when deeper expertise in the field (chemistry, engineering etc.) is required by clients.

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    • BPO Services for Pharmaceutical Distributor
      5.0 Jun 16, 2021

      The project wasn’t tremendously big, and many other companies were not really interested. Intellink was the right fit for this job. They have a pool of sales’ operators who are fluent in foreign languages, disciplined, and well receptive to needs.

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    Industry Experience

    Intellink has worked across various industries, including renewable energy, pharmaceuticals, IT security, and research. Clients commend their responsiveness, efficiency, and ability to handle repetitive tasks effectively, which allows companies to focus on core functions. In the renewable energy sector, they excel in client support, while in pharmaceuticals, their language proficiency aids in expanding export sales. Overall, the sentiment is positive, highlighting Intellink's strong project management and commitment to customer satisfaction, making them a versatile partner.

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    Select Industry to see insights

    Research IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients generally perceive Intellink as offering excellent value for money, often highlighting their responsive service and efficiency. One client noted, 'you get very effective service with a good price,' while another emphasized saving 'about 50% on 1 employee' compared to in-house hiring. Feedback consistently reflects satisfaction with cost-effectiveness, with multiple clients expressing an intention to expand their engagements due to the strong return on investment.
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  • Customer Umbrella Logotype

    5.0 20 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Varna, Bulgaria

    Services provided

    10% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Call Center Services +7
    10% Content Moderation Services
    10% Data Annotation Services
    10% Employer of Record (EOR) Services
    10% PEO/Employee Leasing
    10% Recruiting
    10% Sales Outsourcing
    10% Staffing

    Focus Areas

    30% Email Support Services
    40% Chat Support Services
    20% Phone Support Services +1
    10% Order Processing & Taking

    Customer Umbrella is a Customer Support Outsourcing company specializing in providing 24/7 support solutions, including call center outsourcing and remote customer care. With 100% positive feedback highlighting their efficiency, professionalism, and industry understanding, they notably reduced response times by 40% and increased player satisfaction by 25%, while saving 30% on support costs.

    See all 20 projects
    1 of 1 Email Support Services reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Email Support Services Experience

    Customer Umbrella has received overwhelmingly positive feedback for their Email Support Services, with a 25% increase in player satisfaction and a 40% reduction in response times noted by clients. Their expertise in the gaming industry is highlighted, particularly in their ability to connect with players and provide tailored support. Clients appreciate their efficient project management, adaptability to changing needs, and cost-effectiveness, with a reported 30% savings on support costs. Overall, 95% of reviewers recommend their services.

    Read Most Recent Review

    Industry Experience

    Customer Umbrella has demonstrated versatility across various industries, including Gambling, Gaming, Manufacturing, Utilities, Retail, and Healthcare. Feedback highlights their strengths in improving customer support efficiency, enhancing operational workflows, and delivering tailored solutions. The overall sentiment is highly positive, with clients praising their adaptability, professionalism, and integration into existing teams. Potential clients in these sectors can expect exceptional service and impactful collaboration when engaging with Customer Umbrella.

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    Select Industry to see insights

    Gaming Design Healthcare Software Gambling Manufacturing Retail Utilities

    Average Project Cost Breakdown

    $10,000 to $49,000 (9) Less than $10,000 (2)

    What Clients Have Said

    Client feedback on Customer Umbrella highlights a consistent sentiment of good value for money and budget-friendly pricing. Clients appreciated the alignment of pricing with their budgets and noted that the services provided exceeded their expectations. One client mentioned, "Pricing fit our budget" and another praised the "good value for cost," reinforcing the company's reputation for delivering quality service at competitive rates. Overall, the feedback indicates a strong satisfaction with the cost-effectiveness of their offerings.
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    $1,200 Entry level customer support $2,184 Mid Level $4,200 High end experienced technical support.

    Email and Live chat Support

    English customer support ranges from entry-level to experienced and more technical.
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  • vlbpo cx Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    50 - 249
    Kingston, Jamaica

    Services provided

    45% Customer Service Outsourcing
    35% Call Center Services
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    vlbpo cx is a Customer Service Outsourcing company that excels in building and scaling customer support operations. Reviews highlight their ability to enhance customer satisfaction and loyalty through prompt, empathetic service and strategic insights. Impressively, 100% of feedback praises their flexibility, commitment to quality, and alignment with client culture.

    See all 1 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Wireless Telecom Firm

    5.0 — vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA Read more
    Read 1 Review

    Industry Experience

    vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.

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    Select Industry to see insights

    Telecommunications

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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  • MANGO5 Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Cape Town, South Africa

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Sales Outsourcing

    Focus Areas

    35% Email Support Services
    35% Phone Support Services
    30% Chat Support Services

    MANGO5 is a customer service and sales support company based in Cape Town, South Africa, catering to a global clientele. The company is praised for its effective customer satisfaction and sales conversion rates, matching those of US teams. Positive reviews highlight their reliability, commitment to continuous improvement, and a strong foundation of trust, while some note the time-intensive hiring process. Overall, feedback is predominantly positive.

    See all 2 projects

    Industry Experience

    MANGO5 excels in providing customer support and sales solutions primarily within the IT Services sector. Clients commend their professionalism, reliability, and commitment to training, which enhances customer satisfaction and conversion rates. Their strategic location in South Africa, coupled with competitive pricing, makes them appealing for international service needs, particularly for UK-based customers. Overall sentiment is positive, highlighting MANGO5's strengths in trust-building and operational efficiency.

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    Select Industry to see insights

    IT Services

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have praised MANGO5 for providing competitive pricing that delivers strong value for money. One client highlighted MANGO5's compelling arguments for engagement, noting they chose the company for its competitive rates and service quality. Additionally, the client reported satisfaction with MANGO5's performance in customer service and sales, indicating that the cost-effectiveness of their services has led to measurable improvements in customer satisfaction and conversion rates. Overall, the sentiment reflects a positive perception of MANGO5's pricing relative to the quality of service provided.
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  • Evateck Logotype

    5.0 5 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Oakland Park, FL

    Services provided

    40% Customer Service Outsourcing
    30% Call Center Services
    20% Back Office Outsourcing +1
    10% Content Moderation Services

    Focus Areas

    20% Email Support Services
    30% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Evateck is a Customer Support Outsourcing company specializing in comprehensive customer service solutions, including Call Center Solutions and Remote Customer Care. The company's reviews are overwhelmingly positive, with clients praising its professional project management, rapid response times, and alignment with company values. Approximately 100% of reviewers commend Evateck for its efficiency and quality in managing customer interactions, highlighting its exceptional company culture and expertise.

    See all 5 projects

    Reviews mention Proactive

    Clients have expressed strong satisfaction with Evateck's proactive approach, highlighting their customized strategies and flexibility in addressing specific needs. One project manager noted their impressive problem-solving capabilities and responsiveness, which contributed to decreased response times and improved customer retention rates. Overall, the sentiment suggests that Evateck effectively anticipates challenges and adapts to client requirements, enhancing the overall customer support experience.
    • Customer Support for Ammunition Manufacturing Company
      5.0 Apr 6, 2024

      We are impressed by their customized approach, proactive problem-solving, flexibility, and adaptability. Evateck's project management approach is characterized by professionalism, responsiveness, and a commitment to meeting deadlines. From the outset, our collaboration with Evateck was aimed at improving our customer support strategy.

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    4 of 4 Email Support Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Email Support Services Experience

    Evateck has received overwhelmingly positive feedback regarding their Email Support Services, with clients highlighting a 90% satisfaction rate across various projects. Reviewers frequently commend their professionalism, rapid response times, and tailored customer support strategies. Notable successes include reducing average response times to under 5 minutes and achieving near-zero negative customer interactions. Clients appreciated the seamless integration with their teams and the expertise demonstrated by Evateck's staff, though some suggested expanding language support and access to tools for better collaboration.

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    Industry Experience

    Evateck has demonstrated expertise across multiple industries including Dental, Manufacturing, Advertising & Marketing, and other sectors. Feedback highlights their strengths in customer support, responsiveness, and effective communication strategies, leading to improved customer satisfaction and retention. While they excel in diverse fields, potential clients in the Dental and Manufacturing sectors may find the most aligned services, given the specific needs expressed. Overall, client sentiment is highly positive, reflecting Evateck’s adaptability and value-driven approach.

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    Advertising & marketing Dental IT Services Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (4)

    What Clients Have Said

    Overall, Evateck is perceived as providing excellent value for money, with multiple clients highlighting that their pricing fits within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' emphasizing satisfaction with the pricing relative to the results achieved. Another remarked on significant cost savings and decreased response times, indicating effective resource management. The general sentiment reflects a strong appreciation for Evateck's cost-effectiveness and alignment with client needs.
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  • Elevated Remote Services Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Mount Pleasant, SC

    Services provided

    40% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Business Continuity Management

    Focus Areas

    50% Email Support Services
    50% Chat Support Services

    Elevated Remote Services is a Customer Service Outsourcing company specializing in administrative duties and delegation. Their services have been pivotal since 2017, significantly reducing the stress of analytics and reporting. With 100% positive feedback, clients particularly appreciate the value and support provided by their VAs, enhancing business operations and growth.

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    3 of 3 reviews are 5 stars
    1 new review for Customer Service Outsourcing services
    $50,000 – $199,999 avg. project cost

    Reviewed 3 times in the past 6 months

    In the last six months, Elevated Remote Services has received highly positive feedback from clients in the real estate sector. Reviewers highlighted their efficiency and ability to reduce administrative burdens significantly, with one client noting a 90% reduction in back-office tasks. Clients appreciated the team's communication skills and timely project delivery, often requiring no follow-up. Overall, clients expressed satisfaction with the company's alignment to their values and noted no areas for improvement.
    Read 3 Recent Reviews

    Industry Experience

    Elevated Remote Services has garnered positive feedback primarily within the real estate industry. Clients highlight the provider's expertise in managing administrative tasks, data analytics, and transaction coordination, significantly improving operational efficiency. Reviewers commend their effective communication, timely delivery, and culture alignment, which have resulted in enhanced productivity and cost reduction. Overall, the sentiment within this sector is highly favorable, indicating a strong fit for real estate businesses seeking reliable support.

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    Select Industry to see insights

    Real estate

    Average Project Cost Breakdown

    $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend Elevated Remote Services for their competitive pricing and exceptional value for money. One client noted that their pricing 'fit our budget' and highlighted the 'good value for cost' as a key reason for engagement. Another client emphasized significant cost savings, stating they reduced expenses considerably while enhancing operational efficiency. Overall, the sentiment reflects satisfaction with the company's pricing structure, which aligns well with client expectations and project needs.
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    Charlotte, North Carolina (1) Charleston, South Carolina (1) McAllen, Texas (1)
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  • The Contact Company Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Birkenhead , England

    Services provided

    60% Customer Service Outsourcing
    20% Back Office Outsourcing
    10% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    16% Email Support Services
    36% Chat Support Services
    32% Phone Support Services +1
    16% Order Processing & Taking

    The Contact Company is a customer support and call center service provider known for delivering high-quality, scalable customer service. Their dedication to transparency and seamless project management has resulted in a customer satisfaction rate surpassing 80%. Approximately 100% of reviewers emphasize their positive company culture and commitment to client success.

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    Reviews mention Results-oriented

    The feedback regarding The Contact Company's results-oriented approach is overwhelmingly positive. Clients highlight their commitment to delivering excellent results and seamless collaboration, as noted by a chairman of an online retailer who praised the team's timely reporting and effective solutions. Their transparency and proactive problem-solving capabilities further emphasize their results-driven focus, leading to long-term partnerships without any noted areas for improvement.
    • Call Center Services for Children's Retailer
      5.0 Jan 24, 2019

      The Contact Company deliver excellent results, which is why we’ve worked with them for several years. Our collaboration has been seamless. The team delivers timely reports and solutions as needed.

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    Industry Experience

    The Contact Company has demonstrated strong expertise in the Media and Retail industries. In Media, they successfully established a scalable support center for YouView, achieving over 80% customer satisfaction with a focus on company culture and flexibility. In Retail, they provided high-quality call center services for Great Little Trading Co., maintaining seamless collaboration and transparency. Overall, feedback highlights their strengths in customer service, operational efficiency, and adaptability, making them suitable for projects in both sectors.

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    Retail Media

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients consistently highlight The Contact Company’s exceptional value for money, noting their competitive pricing structures and high-quality service. For instance, one client praised their 'value-based pricing' during a vendor selection process, while another emphasized the cost-effectiveness of their customer support services. Overall, sentiment is highly positive, with clients expressing satisfaction regarding the balance of quality and affordability, reinforcing the company's reputation as a valuable partner.
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    United States (1) England (1)
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  • Protel BPO Logotype

    5.0 11 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Belize City, Belize

    Services provided

    45% Customer Service Outsourcing
    45% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    10% Email Support Services
    55% Phone Support Services
    25% Order Processing & Taking +1
    10% Chat Support Services

    Protel BPO is a Customer Service BPO specializing in Call Center Outsourcing and Remote Customer Care. Reviews highlight their strong alignment with client values and effective project management. They boast over 90% positive feedback, with clients consistently praising their professional handling of call center operations, efficient response times, and enhanced customer satisfaction. Clients appreciate Protel BPO's adaptability and commitment to delivering high-quality Customer Support Services.

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    2 of 2 Email Support Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Email Support Services Experience

    Protel BPO has received overwhelmingly positive feedback for their Email Support Services, with clients noting significant improvements in customer satisfaction and operational efficiency. Both IHG Hotels and Marriott International highlighted the team's effective project management and adaptability to high call volumes, particularly during peak periods. 100% of reviewers praised Protel BPO for their alignment with company culture and values. Notably, measurable outcomes included reduced wait times and improved first-call resolution rates, indicating a strong impact on overall service quality.

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    Industry Experience

    Protel BPO has demonstrated expertise across multiple industries, including Retail, Healthcare, Hospitality, Utilities, and Construction. Clients consistently commend them for enhancing customer service operations, reducing response times, and improving customer satisfaction metrics. The overall sentiment reflects a strong alignment with company values, effective project management, and a commitment to delivering quality service. Their adaptability and understanding of industry-specific needs make them suitable for clients seeking reliable support in these sectors.

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    Select Industry to see insights

    Retail Healthcare Hospitality & leisure Construction Utilities

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) $50,000 to $199,999 (3) Less than $10,000 (1)

    What Clients Have Said

    Protel BPO has been consistently recognized for providing good value for cost, with clients noting that their pricing fits within budget constraints while delivering high-quality services. For instance, a VP from Palm Beach Tan highlighted the company's 'good value for cost,' while the Chief Customer Officer of Marriott International appreciated the alignment of prices with their budget. Overall, clients express satisfaction with the balance of cost and service quality, reinforcing Protel BPO’s reputation as a cost-effective partner.
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    United States (6) England (1)
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  • Zahoree, formerly Infolink-exp Logotype

    5.0 3 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Málaga, Spain

    Services provided

    100% Customer Service Outsourcing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Zahoree, formerly Infolink-exp, specializes in Customer Support Outsourcing, providing Call Center Solutions and Customer Service BPO. According to client reviews, 100% highlight their exceptional responsiveness, proactive management, and alignment with company values. They consistently maintain high customer satisfaction and service quality, demonstrating strong leadership and collaboration capabilities, with no significant areas for improvement noted.

    See all 3 projects
    3 of 3 Email Support Services reviews are 5 stars
    3 new reviews for Email Support Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Email Support Services Experience

    Zahoree, formerly Infolink-exp, receives overwhelmingly positive feedback in their Email Support Services, with a 100% satisfaction rate among reviewed clients. Common themes include exceptional responsiveness, effective project management, and impressive leadership engagement. Clients noted significant improvements in customer satisfaction (CSAT), response times, and service quality. Specific metrics highlighted include maintaining CSAT scores between 80-85% and notable improvements in service-level agreements (SLAs). Overall, clients label Zahoree as a valuable partner with a strong cultural and operational fit.

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    Industry Experience

    Zahoree, formerly Infolink-exp, has demonstrated expertise primarily in the eCommerce and financial services sectors. Clients have praised their exceptional project management, responsiveness, and ability to improve customer satisfaction and support quality. In eCommerce, they excel in enhancing contact centers and product knowledge, while in financial services, they effectively assist users with inquiries and improve response times. Overall, the sentiment is highly positive across both industries, indicating a strong fit for clients seeking reliable support.

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    Select Industry to see insights

    eCommerce Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Zahoree's competitive pricing and excellent value for money. One client noted, 'Good value for cost,' while another emphasized that 'pricing fit our budget.' The overall sentiment reflects satisfaction with the cost-effectiveness of Zahoree's services, as clients appreciate the alignment of quality and affordability in their offerings, contributing to successful project outcomes.
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    United States (2) Canada (1)
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  • Fyxer Industries Ltd Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Пожаревац, Serbia

    Services provided

    50% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Sales Outsourcing +1
    10% Social Media Marketing

    Focus Areas

    40% Email Support Services
    40% Phone Support Services
    20% Chat Support Services

    Fyxer Industries Ltd is a comprehensive Customer Service BPO firm offering Customer Support Outsourcing, Call Center Solutions, and digital marketing services. Reviewers consistently praise their exceptional dedication to client satisfaction and seamless integration of services, with 100% mentioning their effective project management and responsive communication. Fyxer is particularly noted for their proactive approach and ability to customize solutions according to client needs.

    See all 2 projects
    1 of 1 Email Support Services reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Email Support Services Experience

    Fyxer Industries Ltd has received overwhelmingly positive feedback in their Email Support Services, with approximately 95% of reviewers expressing high satisfaction. Clients consistently highlight their exceptional customer support, timely delivery, and effective communication. Notable strengths include their ability to enhance customer satisfaction and retention rates, alongside significant improvements in response and resolution times. A recurring theme in reviews is their tailored approach, integrating back-office support with digital marketing to drive client success. Areas for improvement are minor, suggesting a strong overall performance.

    Read Most Recent Review

    Industry Experience

    Fyxer Industries Ltd has demonstrated expertise in the consumer products & services and software industries. Clients in consumer services praised their comprehensive support, customer satisfaction enhancements, and effective digital marketing strategies. In the software sector, feedback highlighted their strong customer service and proactive recruitment efforts. Overall, feedback indicates a high level of client satisfaction due to their personalized service, efficient operations, and commitment to client success across both industries.

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    Select Industry to see insights

    Software Consumer products & services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Fyxer Industries Ltd's excellent value for money, with one executive noting that their pricing 'fit our budget' while providing 'good value for cost.' Another client emphasized the company's ability to deliver comprehensive support that exceeded expectations. The overall sentiment reflects satisfaction with the cost-effectiveness of services, as well as a commitment to client needs and quality outcomes, reinforcing their reputation as a reliable partner.
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  • Dalerio Consulting Logotype

    5.0 12 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Durrës, Albania

    Services provided

    50% Customer Service Outsourcing
    30% Call Center Services
    10% Sales Outsourcing +1
    10% Search Engine Optimization

    Focus Areas

    33% Email Support Services
    33% Phone Support Services
    17% Chat Support Services +1
    17% Order Processing & Taking

    Dalerio Consulting is a Customer Support Outsourcing company known for providing exceptional Customer Care Outsourcing services. All reviews highlight their cost-effective solutions and increased productivity. With 100% of feedback emphasizing their responsiveness and service quality, Dalerio Consulting stands out as a reliable partner for Customer Service BPO needs.

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    Reviews mention Patient

    Client feedback highlights a consistent sentiment of patience exhibited by Dalerio Consulting. One client noted, "I like how they are very patient with what I ask because sometimes I can be demanding," reflecting their willingness to accommodate client needs. Another client emphasized their "patience, explaining every step of the process," showcasing their commitment to effective communication. Overall, the sentiment around patience is overwhelmingly positive, indicating a strong alignment with client expectations.
    • Web Development & SEO for Air Conditioning Repair Company
      5.0 Oct 10, 2019

      I like how they are very patient with what I ask because sometimes I can be demanding. They work out every detail. I don’t know if most companies can do this, but they’ve been very efficient.

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    • Korrieri Site and Growth Marketing
      5.0 Oct 14, 2019

      They were very professional and patient, explaining every step of the process.

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    1 of 1 Email Support Services reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Email Support Services Experience

    Dalerio Consulting has received overwhelmingly positive feedback for its Email Support Services, with 100% of reviewers noting strong responsiveness and quality of service. Clients, such as Iziwork SPA, highlighted significant outcomes including cost reductions and increased productivity. Reviewers appreciated the company's adaptability and communication, with no negative feedback reported. Overall, Dalerio Consulting demonstrates expertise in providing tailored email support that aligns well with client needs.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (7) Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Dalerio Consulting's competitive pricing and excellent value for money. One client noted, 'Pricing fit our budget,' while another emphasized 'good value for cost.' The overall sentiment reflects satisfaction with the affordability of their services, leading to measurable outcomes such as cost reductions and increased productivity. Clients appreciate the quality of service relative to the investment, often remarking on the responsiveness and professionalism of the team throughout the engagement.
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    Albania (6) United States (2) Cyprus (1) Italy (1) Switzerland (1)
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  • Telework PH Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Baliuag, Philippines

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1
    25% Data Annotation Services

    Focus Areas

    30% Email Support Services
    50% Phone Support Services
    20% Chat Support Services

    Telework PH is a data management service provider specializing in handling repetitive tasks such as data scraping and organization. Reviews reflect a 100% positive sentiment, highlighting their efficiency in saving clients significant time and the team's excellent decision-making skills, with frequent communication and smooth project execution noted as standout qualities.

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  • OverDrive Services Logotype

    OverDrive Services

    5.0 1 review
    Undisclosed
    < $25 / hr
    10 - 49

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Finance & Accounting Outsourcing (FAO) +1
    25% Sales Outsourcing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    OverDrive Services is an outsourcing solutions provider offering business operations, accounting, and construction management services. Reviews highlight their exceptional project management, responsiveness, and ability to source quality candidates quickly. With over 95% of feedback being positive, clients praise OverDrive Services for significantly increasing revenue and delivering high-quality work that exceeds expectations.

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    Reviews mention High-quality work

    Clients consistently praise OverDrive Services for their high-quality work, noting significant outcomes such as a 15x increase in revenue. One client highlighted the team's responsiveness and efficiency, stating, 'They over delivered... every time.' Additionally, the rapid sourcing of high-quality candidates was particularly impressive. Overall, the sentiment reflects strong satisfaction with their performance and results, with no reported areas for improvement.
    • Staff Augmentation for Dumpster Rental Company
      5.0 Jul 28, 2023

      How quickly they could source high quality candidates for the positions we needed to fill.

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    Industry Experience

    OverDrive Services has demonstrated strong expertise in the dumpster rental industry, providing impactful solutions that led to a remarkable 15x revenue increase for Grime Time. Clients praised their responsive project management and ability to quickly source high-quality candidates. Overall sentiment is highly positive, reflecting the provider's strengths in enhancing business operations and staffing solutions, making them a suitable partner for companies seeking growth in similar industries.

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    Other industries Other Industry

    Average Project Cost Breakdown

    What Clients Have Said

    Clients generally perceive OverDrive Services as providing excellent value for money, highlighted by significant outcomes such as a 15x increase in revenue for one client. Feedback indicates that the company is responsive, efficient, and consistently exceeds expectations, with one client noting their ability to source high-quality candidates quickly. Overall, clients feel that the investment in OverDrive Services has yielded substantial returns, reinforcing their reputation for delivering cost-effective solutions.
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  • FirmsDesk Logotype

    FirmsDesk

    5.0 6 reviews
    $5,000+
    < $25 / hr
    1,000 - 9,999

    Services provided

    65% Customer Service Outsourcing
    25% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    31% Email Support Services
    38% Chat Support Services
    31% Phone Support Services

    FirmsDesk is a versatile business process outsourcing company offering services such as customer service, call center support, web design assistance, and translation services. Overall, the feedback is overwhelmingly positive, with clients appreciating their proactive approach, impressive communication skills, and cost-effectiveness. Notably, 100% of reviewers express satisfaction, highlighting their organizational excellence and the tangible impact on their business outcomes.

    See all 6 projects

    Reviews mention Proactive

    Clients express a highly positive sentiment regarding FirmsDesk's proactive approach. One reviewer highlighted their ability to identify and resolve website glitches that the client had overlooked, stating, 'FirmsDesk went above and beyond for us.' Another noted the quick response time for issues, emphasizing that the team would 'immediately plan and execute a strategy to fix it.' Overall, the feedback indicates a strong appreciation for their proactive support and quality of work.
    • Web Design & Call Center Services for Seafood Exporter
      5.0 Nov 17, 2021

      Even with a small team, FirmsDesk went above and beyond for us, covering services that we didn’t even ask for — I really appreciated it. They were proactive, and their quality of work was outstanding.

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    Industry Experience

    FirmsDesk has demonstrated expertise across various industries, including 'Other Industry,' 'Food & Beverages,' and 'Business Services.' Clients have praised their customer service, technical support, and proactive communication. In the spa services sector, FirmsDesk significantly enhanced customer engagement and lead generation. In the food and beverage sector, their web support and call center services were particularly beneficial. Businesses seeking outsourcing solutions will find FirmsDesk's strengths in customer support and lead generation valuable.

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    Select Industry to see insights

    Other Industry Food & Beverages Business services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have consistently praised FirmsDesk for providing excellent value for money. One client noted that their budget was well-covered while receiving quality service, stating, "They're covering my budget as well as my work, so I'm happy about it." Another mentioned their services were "cost-effective," while a third client highlighted the "decent pricing" as a reason for choosing FirmsDesk. Overall, the sentiment reflects satisfaction with both the cost and the quality of services provided.
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    India (2) United Arab Emirates (1)
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  • Seamless Virtual Assistant Logotype

    Seamless Virtual Assistant

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    20% Customer Service Outsourcing
    50% Back Office Outsourcing
    15% Call Center Services +1
    15% Sales Outsourcing

    Focus Areas

    60% Email Support Services
    30% Phone Support Services
    10% Chat Support Services

    Seamless Virtual Assistant is a company specializing in administrative support services, including coordinating email messaging and setting up demo dates. The overall feedback is overwhelmingly positive, with 100% of reviewers highlighting their timely delivery, helpful personal interactions, and alignment with client values, resulting in successful project outcomes. Clients consistently express satisfaction with their professionalism and responsiveness.

    See all 1 projects

    Industry Experience

    Seamless Virtual Assistant has demonstrated expertise primarily in the construction industry, providing support in credentialing systems and email coordination. Clients have reported high satisfaction with their project management, timely delivery, and responsive communication. The overall sentiment is positive, highlighting their alignment with client values and their ability to generate successful outcomes, such as increased demo setups. Potential clients in construction can expect impactful results and a collaborative partnership.

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    Select Industry to see insights

    Construction

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients consistently praise Seamless Virtual Assistant for providing good value for money, as highlighted by a CEO who noted the company's pricing fit their budget and aligned with their values. The positive sentiment is reinforced by feedback on effective project management and timely delivery, indicating that the cost is justified by the quality of service received. Overall, clients feel they receive excellent value relative to the costs involved.
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  • AtDesk Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Karachi, Pakistan

    Services provided

    35% Customer Service Outsourcing
    35% Call Center Services
    30% Back Office Outsourcing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    AtDesk is a professional customer support and communication management company providing inbound and outbound call handling, email management, and marketing channel communication services. Their clients report a 30% sales uplift and 100% inquiry handling within six months. Feedback highlights AtDesk's commitment, punctuality, and effective project management, with 100% of mentions being positive, despite initial training challenges.

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    Industry Experience

    AtDesk247 has demonstrated significant expertise in the Advertising & Marketing industry, providing comprehensive support for inbound and outbound communications. Clients report a 30% increase in sales and effective management of inquiries, highlighting the company's commitment, punctuality, and proactive approach. Overall sentiment is highly positive, with a focus on their ability to enhance client engagement and operational efficiency. This makes AtDesk247 a suitable partner for businesses seeking growth in the marketing sector.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed positive sentiments regarding AtDesk247's cost-effectiveness and value for money. One client noted a significant 30% sales uplift and 100% inquiry handling within six months, attributing this success to the company's commitment and punctuality. Additionally, the client's satisfaction with the dedicated account management and regular updates reinforces the perception that AtDesk247 provides strong value relative to its pricing. Overall, clients perceive their investment as yielding substantial returns.
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    More responsive than most other service providers

    AtDesk is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Omnie Integrated Services Inc. Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    Manhattan Beach, CA

    Services provided

    75% Customer Service Outsourcing
    25% Back Office Outsourcing

    Focus Areas

    33% Email Support Services
    34% Chat Support Services
    33% Phone Support Services

    Omnie Integrated Services Inc. is a customer service management firm that provides 24/7 support in multiple languages across various platforms. Clients have praised their comprehensive solutions, cost efficiency, and responsiveness, with 100% of feedback highlighting improved service levels and seamless integration into client operations. The company is recognized for its partnership approach and transparency.

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    Industry Experience

    Omnie Integrated Services Inc. has demonstrated strong expertise in the manufacturing sector, specifically in customer service management and marketing communications. Clients appreciate their comprehensive solutions, including 24/7 multilingual support and efficient reporting systems, which enhance customer satisfaction and operational efficiency. The overall sentiment in this industry is highly positive, with feedback highlighting Omnie's role as a reliable partner and their ability to improve service levels while reducing costs.

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    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have praised Omnie Integrated Services Inc. for delivering strong value for money, notably achieving significant cost reductions while enhancing service levels. One client highlighted that they decreased costs substantially and were guaranteed response times under three minutes. The all-inclusive service model was also commended, as it alleviated the burden of technology maintenance. Overall, the sentiment reflects satisfaction with both pricing and the comprehensive support provided.
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  • 24H Virtual Logotype

    5.0 13 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    20% Customer Service Outsourcing
    50% Call Center Services
    20% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    10% Email Support Services
    60% Phone Support Services
    20% Chat Support Services +1
    10% Order Processing & Taking

    24H Virtual is a comprehensive virtual assistance company offering a range of services including call answering, virtual receptionist services, and website development. Overall, their reviews are overwhelmingly positive, with clients praising their professionalism, responsive communication, and ability to handle diverse and customized tasks. Approximately 90% of reviewers highlight their project management skills and client-focused approach, emphasizing their ability to seamlessly integrate into clients' operations.

    See all 13 projects

    Reviews mention Honest

    Clients express an overall positive sentiment towards 24H Virtual, highlighting their honest and straightforward communication. One client noted, "The relationship building is also honest and in good faith," which underscores the company's integrity. While they acknowledged minor mistakes as part of the learning process, the swift setup and effective collaboration were also praised, indicating a trustworthy partnership for ongoing projects.
    • Call Center Services for Virtual Solutions Provider
      5.0 Dec 9, 2021

      The relationship building is also honest and in good faith.

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    Industry Experience

    24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.

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    Select Industry to see insights

    Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness Transportation

    Average Project Cost Breakdown

    Less than $10,000 (10) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.
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    Canada (10) United States (3)
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  • Cenit Inc Logotype

    Cenit Inc

    4.8 6 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    60% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Call Center Services +2
    10% IT Managed Services
    10% Sales Outsourcing

    Focus Areas

    43% Email Support Services
    43% Chat Support Services
    14% Phone Support Services

    Cenit Inc is a Customer Service Outsourcing company providing efficient call center solutions and remote customer care services. The company receives high praise for its reliability and value for cost, with 100% of reviewers appreciating their project management and timely delivery. Clients highlight Cenit Inc's alignment with company values and impressive resource availability.

    See all 6 projects

    Reviews mention Open to feedback

    Clients have expressed a positive sentiment regarding Cenit Inc's openness to feedback. One client noted that the team was friendly and receptive to suggestions, adapting their approach to meet client needs without imposing additional requirements. This collaborative attitude contributed to a successful project outcome, reinforcing the belief that Cenit Inc prioritizes client satisfaction over mere profit. Overall, clients appreciate their willingness to engage and incorporate feedback into their work.
    • Web Dev & Digital Marketing for Online Store
      4.5 Oct 28, 2019

      The entire team was friendly and open to suggestions. They understood what we wanted and worked accordingly without pushing us to do anything else.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Cenit Inc's pricing as fitting within their budgets while offering good value for money. One client noted, "Pricing fit our budget" and appreciated the company's reliability without overpromising. Another remarked on the "value it brings for the service rendered," emphasizing cost reduction in payroll. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services, suggesting a strong alignment between pricing and delivered value.
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    More responsive than most other service providers

    Cenit Inc is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (4) Canada (1) Pakistan (1)

    This provider is fluent in 1 language:

    • English
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  • Hire Live Support Inc Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Cerritos, CA

    Services provided

    25% Customer Service Outsourcing
    25% Call Center Services
    20% Back Office Outsourcing +2
    15% Social Media Marketing
    15% Web Development

    Focus Areas

    17% Email Support Services
    42% Order Processing & Taking
    41% Phone Support Services

    Hire Live Support Inc is a Customer Service BPO specializing in outsourced customer support and remote customer care. They consistently receive positive feedback, with over 90% customer satisfaction noted across reviews. Clients commend their ability to improve response times and deliver high-quality support, with particular praise for their professionalism and seamless integration into client operations.

    See all 4 projects
    1 of 1 Email Support Services reviews is 5 stars
    1 new review for Email Support Services in past 6 months
    Unknown avg. project cost

    Email Support Services Experience

    Hire Live Support Inc has received overwhelmingly positive feedback for their Email Support Services, with a 96% customer satisfaction score and a significant reduction in average response times from 5 minutes 44 seconds to 1 minute 12 seconds. Clients commend their professionalism, effective project management, and ability to adapt to growing needs. One client noted their impact on support operations, highlighting an impressive SLA compliance and high-quality service across all channels. Overall, there are no reported areas for improvement.

    Read Most Recent Review
    2 of 2 Customer Service Outsourcing reviews are 5 stars
    2 new reviews for Customer Service Outsourcing in past 6 months
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Sales & Customer Support Resources for Telecoms Business

    5.0 — Hire Live Support Inc has provided dedicated sales and customer support resources for a telecommunications business. The team has handled 24/7 support, technical support, and administrative tasks. Read more
    Read 2 Reviews

    Industry Experience

    Hire Live Support Inc has demonstrated expertise across various industries, notably telecommunications, fitness, business services, and financial services. Clients in telecommunications praise their 24/7 support and adaptability, resulting in high customer satisfaction. In the fitness industry, they effectively reduced administrative burdens, enhancing customer coordination. Business services clients value their cost-effectiveness and efficiency in managing repetitive tasks. Financial services partners commend their scalability and professionalism in customer support operations. Overall, the sentiment is overwhelmingly positive, suggesting strong alignment with companies seeking operational support in these sectors.

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    Select Industry to see insights

    Financial services Telecommunications Business services Fitness

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praise Hire Live Support Inc for offering competitive pricing that aligns well with their budgets, highlighting their excellent value for money. For instance, GETUS Communications noted that Hire Live Support Inc's pricing fit their budget and provided good value, while another client emphasized their cost-effectiveness. Overall, the sentiment reflects satisfaction with the company's pricing structure, which supports long-term partnerships and enhances operational efficiency.
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  • MiXBS Logotype

    5.0 23 reviews
    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Plantation, FL

    Services provided

    25% Customer Service Outsourcing
    30% Business Consulting
    25% Call Center Services +1
    20% Market Research

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    MiXBS is a Customer Service Outsourcing company specializing in Call Center Outsourcing and Remote Customer Care. Reviews indicate a high level of satisfaction, with approximately 100% of feedback highlighting their effective 24/7 customer support and seamless integration with client branding. Clients appreciate their cost-effective solutions and responsive support team, which enhances operational efficiency without compromising professionalism.

    See all 23 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Staffing Co

    5.0 — MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. Read more
    Read 1 Review

    Industry Experience

    MiXBS has demonstrated expertise primarily in the Automotive industry, providing effective 24/7 call handling solutions. Clients commend their professional and responsive team, which enhances client engagement and operational efficiency. Their ability to customize communication strategies ensures a consistent brand voice, contributing to improved client satisfaction. Overall, feedback reflects a positive sentiment, highlighting MiXBS's value in staffing and customer support roles, making them a strong candidate for businesses seeking similar services.

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    Select Industry to see insights

    Automotive

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have noted MiXBS's pricing as fitting their budget and providing good value for the cost. One client specifically mentioned that MiXBS helped them reduce expenses by eliminating the need for a full team for after-hours calls. Overall, the sentiment reflects satisfaction with the cost-effectiveness and scalability of services, allowing businesses to focus on core operations without compromising on quality.
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  • Marke.tel Logotype

    Marke.tel

    5.0 23 reviews
    $10,000+
    < $25 / hr
    250 - 999

    Services provided

    35% Customer Service Outsourcing
    35% Back Office Outsourcing
    30% Call Center Services

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Marke.tel is a Customer Service Outsourcing company specializing in front-office and back-office solutions for various industries. They have received overwhelmingly positive feedback, with notable achievements such as a 45% payroll cost reduction and first-response time improvements by up to 60%. Clients consistently praise their rapid scalability and seamless integration into existing systems, with 100% highlighting their effective communication and professionalism.

    See all 23 projects

    Reviews mention Proactive

    Clients consistently commend Marke.tel for their proactive communication and efficient project management. One client highlighted that the team's proactive approach fostered a strong relationship of trust, while another noted their ability to smoothly implement team changes without service disruption. Both reviews emphasized the quick responsiveness of agents and the effective handling of inquiries, showcasing Marke.tel's commitment to client satisfaction and operational excellence.
    • BPO & Call Center Services for SaaS Platform
      5.0 Jun 11, 2025

      When we needed to change team members, this was done in a proactive and smooth manner too. Communication was clear, timely and proactive at all times, which allowed us to develop a strong working relationship founded on trust.

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    • Back Office Outsourcing for Financial Services Company
      5.0 Jun 14, 2025

      The professionalism, speed, and reliability of the Marke tel team were impressive indeed. Their agents quickly adapted to our workflow, echoed our client-first attitude, and consistently performed. Their communication is proactive at all times, which has created a good relationship of trust.

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    5 of 5 Customer Service Outsourcing reviews are 5 stars
    5 new reviews for Customer Service Outsourcing in past 6 months
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Support for Freight Services Company

    5.0 — Marke.tel provides customer support services for a freight services company. They handle voice, chat, email, order processing, data entry, data labeling, quality assurance, and first-level Read more
    Read 5 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (3)

    What Clients Have Said

    Clients consistently highlight Marke.tel's competitive pricing, describing it as fitting their budgets and providing good value for money. For instance, several CEOs noted a 45-55% reduction in payroll costs compared to in-house teams, alongside seamless integration and efficient service delivery. Feedback emphasized that the company's flat-rate pricing model, starting at $11 per seat per hour with no hidden fees, contributed to a strong overall sentiment of satisfaction regarding cost-effectiveness.
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    View projects from:

    Australia (4) Canada (2) France (1) Mexico (1) New Zealand (1) United States (1)
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  • Staffwiz LLC Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    New York, NY

    Services provided

    15% Customer Service Outsourcing
    30% Recruiting
    15% Sales Outsourcing +4
    10% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Staff Augmentation
    10% Staffing

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Staffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.

    See all 3 projects

    Reviews mention Communicative

    Clients consistently praised Staffwiz LLC for their exceptional communication skills. One client noted their team as 'great communicators' and highlighted their flexibility to meet unique needs. Another client emphasized the ease of communication with specific team members, describing them as a 'pleasure to work with' and commending the well-organized onboarding process. Overall, the sentiment regarding communication is overwhelmingly positive, reflecting a strong ability to engage and respond effectively to client needs.
    • Recruiting Services for Education Software Company
      4.5 Jan 15, 2025

      The company utilized virtual meetings and email or messaging apps as their primary form of communication. They are noted as great communicators, which was one of the most impressive aspects of their service. Staffwiz LLC is described as very helpful and a pleasure to work with, indicating their strong communication skills.

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    • Customer Service Outsourcing for E-Commerce Platform
      5.0 Jul 9, 2024

      Michelle and Jerick are not only easy to communicate with but also a pleasure to work with. The onboarding process was smooth and well-organized, allowing us to integrate our new customer service team within just two weeks of initial contact. The team is easy to work with and a pleasure to deal with, making the entire process seamless and enjoyable.

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    1 of 1 Email Support Services reviews is 5 stars
    Unknown avg. project cost

    Email Support Services Experience

    Staffwiz LLC has received overwhelmingly positive feedback for their Email Support Services, with clients reporting significant improvements in key performance metrics: a 63.91% reduction in first reply time and a 71.99% reduction in first resolution time. 100% of reviewers praised the professionalism and communication of their agents, highlighting the seamless onboarding process. The company's detailed hiring approach and effective team integration are frequently noted strengths, contributing to enhanced customer service outcomes.

    Read Most Recent Review
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for E-Commerce Platform

    5.0 — Staffwiz LLC provided outsourced customer service agents for an e-commerce platform. The goal is to help with an email support channel. Read more
    Read 1 Review

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.
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  • Ec3 Logotype

    4.8 5 reviews
    $10,000+
    < $25 / hr
    50 - 249
    Durban, South Africa

    Services provided

    35% Customer Service Outsourcing
    45% Call Center Services
    10% Back Office Outsourcing +2
    5% Direct Marketing
    5% Social Media Marketing

    Focus Areas

    10% Email Support Services
    80% Phone Support Services
    10% Chat Support Services

    Ec3 is a boutique call center specializing in lead conversion, customer retention, and sales services. Across their reviews, 100% of clients commend Ec3 for exceeding expectations, timely delivery, and a strong alignment with company values. Notably, 80% of reviewers highlight Ec3’s exceptional problem-solving abilities and their proactive, customer-focused approach, making them a preferred partner for tailored business process outsourcing solutions.

    See all 5 projects

    Reviews mention Easy to work with

    Clients consistently describe Ec3 as easy to work with, highlighting their welcoming culture and professional responsiveness. One reviewer noted their internal structure is 'caring and effective,' and they always deliver ahead of schedule. The executive team is praised for being warm and aligned culturally, making collaboration seamless. Overall, the sentiment reflects high satisfaction with Ec3's ability to understand and meet client needs, establishing them as a preferred partner in their field.
    • Sales Outsourcing & Mktg for Offshoring Services Co
      5.0 Jan 20, 2024

      Many things impressed us about EC3. How welcoming they´re, how well they understood our requirements and needs but also how ready they were to deliver. Equally, we found the executive team to be very welcoming and warm, very easy to deal with and very aligned culturally with us. As a comparison, we tried other partners in the region and we did not feel the same easiness to do business with as we did with EC3.

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    Industry Experience

    Ec3 has demonstrated expertise across multiple industries, including Financial Services, IT Services, Energy & Natural Resources, and Telecommunications. Clients highlight their strong project management, innovative problem-solving, and ability to exceed performance metrics, particularly in lead conversion and customer retention. The overall sentiment is highly positive, with notable strengths in adaptability, cultural alignment, and professionalism, making Ec3 a valuable partner in enhancing operational efficiency and customer engagement across these sectors.

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    Select Industry to see insights

    Financial services IT Services Energy & natural resources Telecommunications

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Ec3's competitive pricing and strong value for money. For instance, the Executive Head of Atlas Finance noted that Ec3's pricing fit their budget while exceeding expectations in service delivery. Similarly, the Sr. VP at EIMS Global praised them for their exceptional results and professionalism, leading to increased project sizes. Overall, the sentiment reflects a high level of satisfaction with both the cost-effectiveness and the quality of services provided by Ec3.
    Read All Reviews

    View projects from:

    South Africa (3) Andorra (1) Australia (1)
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  • Significo Logotype

    5.0 6 reviews
    $1,000+
    $25 - $49 / hr
    50 - 249
    Zagreb, Croatia

    Services provided

    10% Customer Service Outsourcing
    40% CRM Consulting and SI
    40% Call Center Services +1
    10% Back Office Outsourcing

    Focus Areas

    20% Email Support Services
    35% Phone Support Services
    30% Order Processing & Taking +1
    15% Chat Support Services

    Significo is a Customer Service BPO offering outsourced customer support and call center solutions. Their reviews highlight exceptional project management, with 100% of feedback noting increased customer satisfaction and efficiency. Clients commend Significo for their passion, expertise, and proactive approach, evidencing their ability to significantly enhance customer care processes.

    See all 6 projects

    Reviews mention Unique expertise

    Clients consistently highlight Significo's unique expertise and dedication to service. The Director of INA d.d. praised their 'passion, expertise, and people who will do everything for the client,' noting their seamless execution and adaptability. Similarly, a board member from Grand Auto d.o.o. emphasized their ability to identify future needs, stating they are 'truly masters of their craft.' Overall, the sentiment reflects strong satisfaction with Significo's specialized knowledge and commitment to client success.
    • Customer Support Services for Oil & Gas Company
      5.0 Feb 15, 2024

      The most impressive thing about this company is their passion, expertise and people who will do everything for the client. They treat our customers like their own, which is the most important thing for an outsourced contact centre. Significo delivered everything that was in line with our expectations.

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    • Customer Support Services for Car Dealer
      5.0 Dec 6, 2023

      Significo was absolutely ready for the entire project. They take our every request into account and support it with their knowledge. They properly plan all work tasks in accordance with the work plan and program and report to us on the daily progress. The most impressive things about them are their passion, expertise, and people who will do everything for the client and show you what you need in the future if you are not yet aware of it.

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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Support Services for Car Dealer

    5.0 — Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level Read more
    Read 1 Review

    Industry Experience

    Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.

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    Select Industry to see insights

    Automotive Energy & natural resources

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Significo's competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and emphasized 'good value for cost,' while another remarked on their 'great culture fit' and alignment of company values. Overall, feedback suggests that Significo delivers effective solutions without compromising quality, leading to increased customer satisfaction and operational efficiency.
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  • Virva Infotech Logotype

    5.0 14 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Rajkot, India

    Services provided

    30% Customer Service Outsourcing
    25% Mobile App Development
    15% Web Development +3
    10% Application Management & Support
    10% Low/No Code Development
    10% Other Application Development

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Virva Infotech is a web development company recognized for its adept handling of diverse projects, from website redesigns to complex social networking apps. Client feedback reflects a high satisfaction rate, with 100% of reviewers highlighting their project management skills and commitment to delivering on time and within budget. Their flexibility and dedication to client success are frequently praised.

    See all 14 projects

    Reviews mention Professional

    Clients have consistently praised Virva Infotech for their professionalism, noting transparent processes and effective communication. One client highlighted their flexibility in pricing and delivery, while another emphasized the timely management of projects and attention to requirements. The overall sentiment reflects confidence in their ability to maintain high standards in client care and project execution, contributing to measurable success such as a 75% increase in visitors and doubled online revenue.
    • E-Commerce Development for Product Design Firm
      5.0 Feb 18, 2025

      Project was managed by a project manager and 2 team members. Project was delivered on time and everything was met. Virva Infotech paid attention to all the requirements and QA team ensured everything was done as requested. Virva Infotech’s processes are transparent and communication is professional.

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    Industry Experience

    Virva Infotech has garnered positive feedback across several industries, including Design, Information Technology, and Advertising & Marketing. Clients commend their expertise in website development, e-commerce integration, and application design, highlighting significant outcomes such as increased web traffic and client retention. The overall sentiment reflects a strong commitment to project success, timely delivery, and effective communication, making them a suitable partner for businesses seeking support in digital transformation and marketing solutions.

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    Select Industry to see insights

    Design Information technology Advertising & marketing

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently report that Virva Infotech offers excellent value for money, with pricing fitting their budgets and aligning well with project expectations. For instance, one client highlighted the 'good value for cost' and the company's flexibility with pricing. Another mentioned that they consistently meet or remain under budget while delivering quality work on time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and transparency of pricing, contributing to a strong partnership.
    Read All Reviews

    More responsive than most other service providers

    Virva Infotech is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • Ansafone Contact Centers Logotype

    4.5 1 review
    $1,000+
    $25 - $49 / hr
    250 - 999
    Ocala, FL

    Services provided

    60% Customer Service Outsourcing
    20% Call Center Services
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    10% Email Support Services
    75% Phone Support Services
    15% Order Processing & Taking

    Ansafone Contact Centers is a call center service provider with significant national capabilities, specializing in supporting both English and Spanish-speaking populations. The company received overwhelmingly positive feedback, with praises for their skilled representatives and flexibility in accommodating changing needs. Approximately 90% of the reviews highlighted their strong project management and responsiveness.

    See all 1 projects

    Industry Experience

    Ansafone Contact Centers has demonstrated strong capabilities in the government sector, particularly in emergency response scenarios. Their expertise in managing call centers for FEMA's hurricane relief efforts highlighted their strengths in scalability, bilingual support, and adaptability to dynamic environments. Clients noted their responsiveness and flexibility in meeting changing demands, contributing positively to project outcomes. Overall, the sentiment within the government industry is highly favorable, positioning Ansafone as a reliable partner for similar initiatives.

    Read All Reviews

    Select Industry to see insights

    Government

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients commend Ansafone Contact Centers for their effective service delivery, noting that their skilled representatives provided excellent support during critical projects, such as hurricane relief efforts. While specific costs were not detailed, one client mentioned an investment exceeding $1,000,000, reflecting a substantial commitment. Overall, the feedback indicates a favorable perception of the company's value for money, with clients appreciating their flexibility and responsiveness, despite minor suggestions for improved communication on expectations.
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  • Aplitt sp. z o.o. Logotype

    5.0 3 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Gdańsk, Poland

    Services provided

    10% Customer Service Outsourcing
    15% Application Management & Support
    15% Application Testing +6
    10% Call Center Services
    10% Custom Software Development
    10% IT Managed Services
    10% IT Staff Augmentation
    10% Mobile App Development
    10% Web Development

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Aplitt sp. z o.o. is a technology solutions company that specializes in developing financial software and mobile applications, with particular expertise in data migration and system integration. Reviews indicate overwhelmingly positive feedback, highlighting their technical proficiency, adaptability, and effective communication. Approximately 90% of reviewers commend their professional approach and timely project delivery, with minor suggestions for improved project management and user support in future endeavors.

    See all 3 projects

    Reviews mention Professional

    Clients consistently commend Aplitt sp. z o.o. for their professionalism, adaptability, and effective communication. One client highlighted their 'flexibility and availability' during project implementation, while another noted their 'strong commitment to effective communication and user satisfaction.' Both emphasized timely project delivery and alignment with industry standards, indicating a high level of satisfaction with Aplitt's professional approach. Overall, the sentiment is overwhelmingly positive, reflecting Aplitt's dedication to client needs and project success.
    • Mobile App Dev for Credit Union
      5.0 May 15, 2023

      We recommend Aplitt to other business owners primarily due to their ease of communication, understanding, and adaptation to client requirements, as well as their professional approach to implementation. Our technology partner made sure that the project was in line with best practices and industry standards. Together, we worked on developing and testing a mobile application to ensure the highest quality of the product.

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    • Software Dev & Data Migration for Financial Services Co
      5.0 Oct 25, 2023

      Overall, Aplitt's project management approach was effective in delivering the project on time, responding to our needs promptly, and maintaining clear communication throughout the engagement. Their professionalism, adaptability, and problem-solving capabilities were key factors contributing to the project's success.

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    Industry Experience

    Aplitt sp. z o.o. has established a strong presence in the financial services industry, demonstrating expertise in developing mobile applications and financial software solutions. Client feedback highlights their adaptability, effective communication, and adherence to industry standards, leading to successful project outcomes. They are particularly noted for their ability to deliver projects on time and capture user requirements efficiently. This makes Aplitt a suitable partner for organizations in the financial services sector seeking reliable technology solutions.

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    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Aplitt sp. z o.o. for providing good value for money, with feedback emphasizing their competitive pricing and alignment with budgetary constraints. One client noted the company's 'great culture fit' and 'good value for cost', while another appreciated their 'effective project management' and timely delivery, which contributed to a successful collaboration. Overall, the sentiment reflects satisfaction with the balance between cost and quality of service.
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  • OnQ Global Logotype

    5.0 6 reviews
    Undisclosed
    Undisclosed
    250 - 999
    Houston, TX

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    10% Email Support Services
    70% Phone Support Services
    20% Chat Support Services

    OnQ Global is a prominent provider of Customer Service BPO and Call Center Outsourcing solutions. Reviews indicate that approximately 95% of feedback is positive, highlighting their impressive work quality, efficient project management, and exceptional leadership. Clients appreciate their flexibility, with over 80% noting their ability to adapt processes and exceed expectations, particularly in customer support and revenue cycle management.

    See all 6 projects

    Reviews mention Communicative

    Client feedback regarding OnQ Global's communication highlights their responsiveness and effectiveness. One client noted that the team 'communicates well and are eager to please clients,' while another emphasized their 'effectiveness in communicating via Zoom and phone calls.' Regular updates, weekly meetings, and a collaborative approach were praised, contributing to a positive partnership. Overall, the sentiment reflects high satisfaction with OnQ Global's communicative practices, reinforcing their role as a reliable partner.
    • BPO & Back-Office Outsourcing for Medical Equipment Company
      5.0 Aug 13, 2025

      OnQ Global is very effective in communicating via Zoom and phone calls. In my role, I primarily meet with senior and executive leadership. We have regular project calls and standing executive video calls. Then, for escalated issues, we either cover them via phone or fax as needed. There are also daily communications via email.

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    • Call Center & Back Office Services for Radiology Co
      5.0 Aug 15, 2025

      The team delivers work on time and within budget. They communicate well and are eager to please clients. The partnership is great; they have been a key part of our growth. We collaborate through Microsoft Teams and SharePoint.

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    • Call Center & Back Office Services for Radiology Co
      5.0 Aug 15, 2025

      Keep the lines of communication open. Be crisp and clear with your team on who has accountability and ownership over the process. So, for example, if outsourcing the customer service function, be very clear who owns that internally and make sure your teams understand that it’s a partnership. It's now their responsibility; they are an extension of you. If there’s an area of concern, bring it up in a transparent and collaborative way.

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    1 of 1 Email Support Services reviews is 5 stars
    1 new review for Email Support Services in past 6 months
    $1,000,000 – $9,999,999 avg. project cost

    Email Support Services Experience

    OnQ Global has received overwhelmingly positive feedback in their Email Support Services, with clients reporting high-quality performance and effective communication. One client noted that their customer service quality exceeded expectations, leading to drastically improved end customer feedback. However, a recurring theme of employee turnover was mentioned. Overall, clients emphasize the importance of aligning expectations and maintaining open communication for successful collaboration. Approximately 90% of feedback highlighted OnQ Global’s expertise and impact on service quality.

    Read Most Recent Review
    3 of 3 Customer Service Outsourcing reviews are 5 stars
    3 new reviews for Customer Service Outsourcing in past 6 months
    $1,000,000 – $9,999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    BPO & Back-Office Outsourcing for Medical Equipment Company

    5.0 — OnQ Global provides BPO outsourcing services for a medical equipment company. The team offers data entry services, takes inbound phone calls, and follows up with insurance payers via phone. Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally perceive OnQ Global as providing excellent value for money. One client noted spending around $10,000 for business intelligence dashboards, stating the results exceeded expectations. Another highlighted that their engagement, costing over $1 million, maintained high quality and met budgetary constraints. Overall, feedback emphasizes OnQ Global's commitment to project management, timely delivery, and effective communication, reinforcing their reputation as a valuable partner in revenue cycle management.
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  • Cabilyt Logotype

    Cabilyt

    5.0 11 reviews
    Undisclosed
    < $25 / hr
    250 - 999

    Services provided

    35% Customer Service Outsourcing
    35% Sales Outsourcing
    30% Call Center Services

    Focus Areas

    25% Email Support Services
    25% Chat Support Services
    25% Order Processing & Taking +1
    25% Phone Support Services

    Cabilyt is a Customer Service BPO specializing in call center solutions, including lead generation and customer service. Ninety percent of reviews commend their tailored approach and flexibility, contributing to increased leads and customer satisfaction. Clients appreciate Cabilyt's efficient project management and proactive communication, though some suggest enhancing reporting tools for deeper insights.

    See all 11 projects

    Reviews mention Communicative

    The overall sentiment regarding Cabilyt's communication is highly positive. Clients consistently praised the team's responsiveness and proactive approach. One client noted, "They were always on time and easy to work with," while another emphasized, "Their communication was always clear, and they really made the whole process easy for us." Regular updates and quick responses to needs were highlighted, reinforcing their reputation as communicative and reliable partners in achieving project goals.
    • Lead Gen & Call Center Services for Real Estate Co
      5.0 Dec 20, 2024

      They were really on top of everything. Anytime we had questions or needed adjustments, they responded quickly and made sure we were always in the loop. Their communication was always clear, and they really made the whole process easy for us.

      Read Full Review
    • Sales Outsourcing for Real Estate Firm
      5.0 Aug 8, 2025

      They’re easy to work with. We had regular check-ins. If we needed changes they made them fast. Communication was always open.

      Read Full Review
    • Lead Generation Services for Real Estate Company
      5.0 Sep 5, 2025

      They were always on time and easy to work with. If I had a need or question, they listened and came back with solutions quickly. What stood out to me was the way they communicated. It saved me a lot of time, and everything they promised was delivered the way we agreed.

      Read Full Review
    Read All Reviews

    Industry Experience

    Cabilyt has demonstrated solid expertise in the real estate, software, business services, and IT services industries. Clients from the real estate sector praise their lead generation and organizational skills, noting significant increases in qualified leads and successful deal closures. In the software industry, feedback highlights their effectiveness in driver recruitment and operational support. Overall, Cabilyt is regarded as dependable and proactive, making them a strong fit for clients in real estate and technology-focused sectors.

    Read All Reviews

    Select Industry to see insights

    Business services IT Services Software Real estate

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $10,000 to $49,000 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight Cabilyt's strong value for money, noting that their pricing fits within budget while delivering exceptional results. A realtor stated, "good value for cost," emphasizing the quality of leads generated. Another client praised Cabilyt for their proactive approach and effective communication, which streamlined operations and reduced costs. Overall, feedback reflects a positive sentiment regarding Cabilyt's ability to provide high-quality services at competitive prices.
    Read All Reviews

    View projects from:

    United States (5) Saudi Arabia (1) Egypt (1)
    View Profile

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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Hugo Inc.
2 SupportYourApp
3 Helpware CX
4 EverHelp
5 Connext
6 Boldr.
7 PartnerHero
8 LimTC
9 Remote CoWorker
10 WOW24-7
11 Unity Communications
12 HelpSquad
13 Big Outsource
14 Kevych Solutions
15 Booth

List of the Top 15 Email Support Outsourcing Companies

  1. Hugo Inc. Logotype

    Hugo Inc.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Ability to deliver

    37.3/40.0
    18.4/20 Reviews
    9.4/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    25% Email Support Services
    75% Other
    View Profile Visit Website
  2. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Ability to deliver

    39.4/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    17% Email Support Services
    70% Other
    View Profile Visit Website
  3. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    36.7/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    30% Email Support Services
    50% Other
    View Profile Visit Website
  4. EverHelp Logotype

    EverHelp

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    9/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    65% Customer Service Outsourcing
    30% Email Support Services
    35% Other
    View Profile Visit Website
  5. Connext Logotype

    Connext

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Angeles, Philippines

    Ability to deliver

    35.4/40.0
    17/20 Reviews
    10/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Email Support Services
    70% Other
    View Profile Visit Website
  6. Boldr. Logotype

    Boldr.

    $1,000+
    Undisclosed
    1,000 - 9,999
    Santa Monica, CA

    Ability to deliver

    35.4/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    30% Email Support Services
    50% Other
    View Profile Visit Website
  7. PartnerHero Logotype

    PartnerHero

    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Boise, ID

    Ability to deliver

    35.3/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    40% Email Support Services
    40% Other
    View Profile Visit Website
  8. LimTC Logotype

    LimTC

    $1,000+
    < $25 / hr
    50 - 249
    Kyiv, Ukraine

    Ability to deliver

    37.8/40.0
    18.6/20 Reviews
    10/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    30% Email Support Services
    50% Other
    View Profile Visit Website
  9. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Email Support Services
    90% Other
    View Profile Visit Website
  10. WOW24-7 Logotype

    WOW24-7

    $1,000+
    < $25 / hr
    250 - 999
    Afton, WY

    Ability to deliver

    35.2/40.0
    18.6/20 Reviews
    7.1/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    65% Customer Service Outsourcing
    30% Email Support Services
    35% Other
    View Profile Visit Website
  11. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    38/40.0
    18.4/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    20% Email Support Services
    85% Other
    View Profile Visit Website
  12. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Doylestown, PA

    Ability to deliver

    35.1/40.0
    17.4/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    30% Email Support Services
    70% Other
    View Profile Visit Website
  13. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.1/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    10% Email Support Services
    60% Other
    View Profile Visit Website
  14. Kevych Solutions Logotype

    Kevych Solutions

    $5,000+
    $25 - $49 / hr
    50 - 249
    L'viv, Ukraine

    Ability to deliver

    38.5/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    50% Email Support Services
    90% Other
    View Profile Visit Website
  15. Booth Logotype

    Booth

    $1,000+
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Ability to deliver

    34.3/40.0
    17.2/20 Reviews
    9.5/10 Clients & Experience
    7.6/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    30% Email Support Services
    80% Other
    View Profile Visit Website
  16. Prialto Logotype

    Prialto

    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Ability to deliver

    39.2/40.0
    19.4/20 Reviews
    10/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    25% Email Support Services
    90% Other
    View Profile Visit Website
  17. Select VoiceCom Logotype

    Select VoiceCom

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Ability to deliver

    33.9/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    6.5/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    20% Email Support Services
    70% Other
    View Profile Visit Website
  18. Fusion CX Logotype

    Fusion CX

    $10,000+
    < $25 / hr
    10,000+
    Pasig, Philippines

    Ability to deliver

    34.2/40.0
    14.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    15% Email Support Services
    70% Other
    View Profile Visit Website
  19. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Ability to deliver

    34.1/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    15% Email Support Services
    50% Other
    View Profile Visit Website
  20. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    8.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    20% Email Support Services
    45% Other
    View Profile Visit Website
  21. XACT Logotype

    XACT

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL

    Ability to deliver

    35.3/40.0
    16.2/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    20% Email Support Services
    70% Other
    View Profile Visit Website
  22. IntelligentBee Logotype

    IntelligentBee

    $5,000+
    < $25 / hr
    250 - 999
    Iași, Romania

    Ability to deliver

    32.1/40.0
    16.2/20 Reviews
    9/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    40% Email Support Services
    50% Other
    View Profile Visit Website
  23. Go4customer Logotype

    Go4customer

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Noida, India

    Ability to deliver

    31.8/40.0
    16.4/20 Reviews
    7.2/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Email Support Services
    70% Other
    View Profile Visit Website
  24. Pexly Logotype

    Pexly

    $1,000+
    < $25 / hr
    250 - 999
    Amsterdam, Netherlands

    Ability to deliver

    33.2/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    25% Email Support Services
    55% Other
    View Profile Visit Website
  25. Salesupply Logotype

    Salesupply

    $10,000+
    Undisclosed
    250 - 999
    Nijmegen, Netherlands

    Ability to deliver

    33.2/40.0
    15.8/20 Reviews
    9.7/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    25% Email Support Services
    55% Other
    View Profile Visit Website
  26. Uassist.ME Logotype

    Uassist.ME

    $5,000+
    < $25 / hr
    250 - 999
    Miami Beach, FL

    Ability to deliver

    33.7/40.0
    16.8/20 Reviews
    9.6/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Email Support Services
    70% Other
    View Profile Visit Website
  27. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Dnipro, Ukraine

    Ability to deliver

    36/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    10% Email Support Services
    45% Other
    View Profile Visit Website
  28. Axendi Logotype

    Axendi

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Warszawa, Poland

    Ability to deliver

    31.2/40.0
    16.2/20 Reviews
    6.8/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    30% Email Support Services
    55% Other
    View Profile Visit Website
  29. Enshored Logotype

    Enshored

    $50,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Ability to deliver

    31.9/40.0
    16.6/20 Reviews
    6.9/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    22% Email Support Services
    70% Other
    View Profile Visit Website
  30. SummitNext Logotype

    SummitNext

    $1,000+
    < $25 / hr
    250 - 999
    Petaling Jaya, Malaysia

    Ability to deliver

    32.2/40.0
    15.8/20 Reviews
    9.3/10 Clients & Experience
    7.1/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    35% Email Support Services
    75% Other
    View Profile Visit Website

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