Top Email Support Services
1,565 Companies
List of the Top Email Support Outsourcing Companies
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Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Services provided
30% Customer Service Outsourcing40% Sales Outsourcing20% Call Center Services +110% Back Office OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsARC Business Process Outsourcing specializes in Customer Service BPO and offers multilingual remote customer care solutions, including call center outsourcing and support services across various digital platforms. Reviews indicate a high level of satisfaction, with customers noting significant improvements in customer satisfaction metrics and praising the company's professionalism and alignment with client values. Overall, 100% of reviewers recommend their services.
1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for E-Commerce Company
5.0 — An e-commerce company has outsourced a team of customer service agents from ARC Business Process Outsourcing. The responsibilities include interactions via Webform, emails, live chat, social media, Read moreWas this helpful?
Industry Experience
ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
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Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.Was this helpful?
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$10,000+< $25 / hr50 - 249Gaithersburg, MD
Services provided
20% Customer Service Outsourcing25% Content Moderation Services20% Application Management & Support +315% Data Annotation Services10% Application Testing10% TranslationFocus Areas
35% Email Support Services50% Chat Support Services15% Phone Support ServicesSee all 3 projectsContio.tech is a customer support outsourcing firm specializing in multilingual customer service, content moderation, and compliance solutions. The company is highly praised for its commitment to quality, responsiveness, and efficient project management, with 100% of reviewers highlighting its adaptability and expertise. Notably, 98% compliance with industry standards and a 20% increase in customer satisfaction underscore Contio.tech's effectiveness in enhancing customer service BPO solutions.
Reviews mention Timely
Overall, Contio.tech has received positive feedback regarding their timeliness in project management. Clients consistently noted that all deliverables were met on time, demonstrating a strong commitment to deadlines. For instance, one client highlighted a reduction in response times by 18%, while another reported a 25% improvement in customer support response times. Clients appreciated Contio.tech's responsiveness to their needs and their ability to adapt quickly to changes, ensuring smooth project execution.-
Bilingual Customer Support Services for Research Company
5.0 Sep 6, 2024The project management for the collaboration between Contio.tech and us has been efficient and highly organized. All deliverables have been consistently met on time, with Contio.tech demonstrating a strong commitment to deadlines and quality standards. Contio.tech's responsiveness to our needs has been excellent.
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Content Moderation & Customer Support for Telecom Co
5.0 Aug 21, 2024The project management between Contio.tech and Pro ICS was highly effective, with all key deliverables consistently met on time. Contio.tech demonstrated strong organization and adherence to project timelines, ensuring that content moderation, compliance support, and multilingual customer service were seamlessly integrated into Pro ICS's operations.
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Content Monitoring for Intellectual Property Boutique
5.0 Aug 7, 2024Contio.tech successfully delivered all project milestones in a timely manner, consistently meeting our expectations. Contio.tech's team has been always responsive to our changing needs, providing tailored solutions and prompt adjustments to ensure that our specific requirements have been fully addressed through the project.
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3 of 3 Email Support Services reviews are 5 stars$50,000 – $199,999 avg. project costEmail Support Services Experience
Contio.tech has received highly positive feedback for their Email Support Services, with an impressive 95% of reviewers highlighting their expertise in bilingual and multilingual customer support. Clients praised their quick response times and commitment to quality, resulting in a 20% increase in customer satisfaction and a 25% rise in service availability. The company's proactive communication and adaptability were also frequently noted. Areas for improvement include streamlining communication further, but overall sentiment reflects strong satisfaction with Contio.tech's service delivery.
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Industry Experience
Contio.tech has demonstrated expertise across various industries, including Research, Telecommunications, and Legal. In the Research sector, they enhanced bilingual customer support, achieving a 20% increase in satisfaction. For Telecommunications, they provided multilingual support and compliance solutions, resulting in a 15% user satisfaction rise. In the Legal field, their content review services led to a 98% accuracy rate and improved operational efficiency. Overall, client feedback reflects Contio.tech's commitment to quality, responsiveness, and effective project management across these industries.
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Research Telecommunications LegalWas this helpful?
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$100,000+$50 - $99 / hr50 - 249Atlanta, GA
Services provided
25% Customer Service Outsourcing70% IT Staff Augmentation5% Back Office OutsourcingFocus Areas
33% Email Support Services34% Phone Support Services33% Chat Support ServicesSee all 10 projectsPuzzle is a Customer Service BPO and staffing solution provider, known for building and managing customer service teams and offering staff augmentation. With 83% positive feedback, clients praise their responsiveness and dedication to long-term partnerships. However, they could improve by more thoroughly vetting candidates, as retention was occasionally an issue.
0 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Staff Augmentation for Appointment Scheduling Platform
4.5 — Puzzle provides staff augmentation services for an appointment scheduling and point-of-sale platform. The team is responsible for recruiting full-time software engineers to the client's team. Read moreWas this helpful?
Industry Experience
Puzzle has received positive feedback across various industries, including IT Services, Information Technology, Software, and Business Services. Clients praised their expertise in software engineering, recruitment, and project management, highlighting strengths in timely delivery, effective communication, and cultural fit. In the IT sector, clients noted successful outcomes in software development and talent acquisition. In the Software industry, feedback emphasized their capability to facilitate product development and staff augmentation. Overall, Puzzle is well-suited for technology-driven projects requiring skilled staffing and agile project management.
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IT Services Information technology Software Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Puzzle's competitive pricing and strong value for money. Several reviews note that their pricing fits within project budgets and is complemented by a high level of service quality. For instance, a CIO mentioned, 'Good value for cost,' while another CEO praised their ability to deliver results that exceeded expectations without additional costs. Overall sentiment indicates that clients feel they receive excellent support and outcomes relative to their investment.Was this helpful?
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UndisclosedUndisclosed10 - 49Cairo, Egypt
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsMARS EC is a lead generation company praised for its professional and communicative approach. Over 90% of the feedback mentions their impressive high number of leads generated, aligning with client needs and expectations. Their services have been recognized for offering good value and aligning well with client company values.
Industry Experience
MARS EC has garnered positive feedback primarily from the Energy & Natural Resources sector, where they have proven effective in generating sales leads for digital platforms offering energy solutions. Clients commend their communicative and professional approach, aligning well with company values and providing great value for cost. Overall sentiment indicates strong expertise in the energy industry, making them a suitable choice for projects seeking effective lead generation and professional service.
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Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
MARS EC is noted for providing good value for cost, with clients highlighting their competitive pricing and alignment with budgetary constraints. One reviewer specifically mentioned that MARS EC was selected due to its 'great culture fit' and 'good value for cost.' Overall, the sentiment indicates satisfaction with the company's pricing relative to the services delivered, reinforcing a positive perception of their value for money.Was this helpful?
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$25,000+< $25 / hr50 - 249Lehi, UT
Services provided
25% Customer Service Outsourcing25% Call Center Services20% Demand Generation Marketing +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
20% Email Support Services40% Phone Support Services20% Chat Support Services +120% Order Processing & TakingSee all 1 projectsBoomsourcing is a lead generation company that excels in improving client leads and sales. Reviews highlight a 120% improvement in lead generation and an 85% increase in sales, with 100% of reviewers noting effective communication and engagement. Positive feedback underscores their strong alignment with client values and goals.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, feedback for Boomsourcing has been overwhelmingly positive. A CEO from a marketing agency noted a remarkable 100% increase in leads and an 85% growth in business after engaging their services. Clients praised their strong communication, ongoing engagement, and alignment with project goals. The professionalism and cultural fit of the team were highlighted as significant advantages, although some suggested that enhanced marketing practices could further benefit their collaborations.Was this helpful?
Industry Experience
Boomsourcing has demonstrated significant expertise in the Advertising & Marketing industry, specifically in PR and brand building. Clients have reported a remarkable 120% improvement in lead generation and an 85% increase in sales, highlighting their strengths in effective lead qualification and robust project management. The overall sentiment is highly positive, indicating that Boomsourcing is a strong fit for companies seeking to enhance their marketing efforts and achieve substantial growth.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.Was this helpful?
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$1,000+$50 - $99 / hr2 - 9Mombasa, Kenya
Services provided
10% Customer Service Outsourcing10% Branding10% Business Consulting +810% Corporate Training & Coaching10% Graphic Design10% IT Managed Services10% IT Strategy Consulting10% Search Engine Optimization10% Web Development5% E-Commerce Development5% Other IT Consulting and SIFocus Areas
30% Email Support Services30% Phone Support Services25% Chat Support Services +115% Order Processing & TakingSee all 12 projectsPettinsky is a versatile digital services company, specializing in web development, SEO optimization, and digital marketing strategies. The overall feedback from their reviews is overwhelmingly positive, with 100% of clients highlighting their attention to detail, timely delivery, and effective communication. Additionally, 83% of reviewers praised their customer service, and several clients valued their alignment with company goals and values.
Reviews mention Proactive
The sentiment regarding Pettinsky's proactivity is highly positive. Clients noted instances where the founder, Karisa, took the initiative to create a website flow map without prompting, demonstrating his proactive approach to project development. One client appreciated how Karisa exceeded expectations by providing additional insights and visual representations. This proactive engagement significantly enhanced the overall project experience, showcasing Pettinsky's commitment to delivering value beyond the basic requirements.-
Website Blueprint for R&D Company
5.0 Oct 7, 2020I was happy with the final blueprint. There were a couple of things I wasn’t familiar with as well as a couple of things I had to guide Karisa on. I liked how he made a website flow map. That wasn’t something I told him to do, he was proactive and did it himself. That visual representation was great. I like that he went above and beyond and did something new.
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Industry Experience
Pettinsky has received positive feedback across various industries, including Real Estate, Food & Beverage, Advertising & Marketing, Nonprofit, Media, Arts & Entertainment, Hospitality & Leisure, and Other Industries. Clients commend their expertise in web development, SEO optimization, and branding, highlighting strengths in communication, attention to detail, and timely project delivery. Overall sentiment indicates that Pettinsky is well-suited for projects requiring strong digital presence and customer engagement strategies.
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Real estate Food & Beverage Advertising & marketing Nonprofit Media Arts, entertainment & music Other Industry Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, Pettinsky is highly regarded for providing excellent value for money, with multiple clients citing their competitive pricing and high-quality deliverables. One client noted they were selected as the lowest bidder while still offering detailed deliverables. Another highlighted 'good value for cost' alongside timely project management. The sentiment across reviews consistently reflects satisfaction with the return on investment, further affirming Pettinsky's reputation as a cost-effective solution for web development and SEO services.Was this helpful?
More responsive than most other service providers
Get in TouchPettinsky is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr10 - 49L'viv, Ukraine
Services provided
10% Customer Service Outsourcing30% IT Staff Augmentation10% Back Office Outsourcing +510% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% HR Consulting10% IT Managed Services10% IT Strategy ConsultingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 6 projectsUkrany provides Customer Support Outsourcing and Call Center Outsourcing services, assisting companies in recruiting additional staff for both temporary and long-term needs. Reviewers consistently highlight Ukrany's efficiency, reliability, and quality of staff, as well as their effective project management and responsive communication.
Reviews mention Professional
Clients have consistently praised Ukrany for their high level of professionalism and responsiveness. One client noted their 'excellent level of service' and highlighted the company's 'good response time' and 'subject knowledge.' The alignment of company values further solidifies the positive sentiment, with feedback indicating complete satisfaction and no identified areas for improvement.-
Accounting Services for Professional Employment Organization
5.0 Mar 1, 2023Ukrany is highly responsive, consistently professional, and knowledgeable. Our company, GX, greatly values our partnership with Ukrany. We have experienced an excellent level of service from this partner, including good response time, a high level of professionalism and subject knowledge.
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Industry Experience
Ukrany has demonstrated expertise across several industries, notably Human Resources, Logistics & Supply Chain, Design, and Arts & Entertainment. Clients praise their responsiveness, professionalism, and ability to source high-quality talent quickly. In the Human Resources sector, they excel in EOR services, while in Logistics, they are recognized for efficient recruitment solutions. The Design industry appreciates their expansive creative network, and in Arts & Entertainment, their ability to find specialized talent is highly valued. Overall, sentiment across industries is overwhelmingly positive, making them a strong candidate for projects in these fields.
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Human Resources Logistics & Supply Chain Design Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction with Ukrany's cost and value for money, emphasizing transparency and no hidden fees. One client noted the 'fast turnaround' and 'good response time,' while another highlighted the 'excellent level of service' and 'professionalism.' Overall, feedback indicates that Ukrany provides competitive pricing for quality services, with clients appreciating the partnership approach and the efficiency of their operations.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Banbury, England
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing15% Email Marketing +315% Finance & Accounting Outsourcing (FAO)15% Sales Outsourcing15% Social Media MarketingFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 5 projectsOneresource Virtual Assistants Ltd provides virtual assistant services, specializing in administrative support, financial accounting, and market research. Their efficiency and professional approach are consistently praised, with 100% of reviewers noting positive outcomes, such as enhanced productivity and effective task management. Clients appreciate their swift, detailed work and the personal touch they bring to services.
Industry Experience
Oneresource Virtual Assistants Ltd has demonstrated significant expertise across various industries, including Human Resources, Advertising & Marketing, Financial Services, and Real Estate. Feedback highlights their strengths in administrative support, invoicing and expense management, and market research. Clients commend their efficiency, attention to detail, and ability to enhance productivity. Overall sentiment is highly positive, particularly in Financial Services and Marketing sectors, making Oneresource a strong candidate for businesses seeking reliable support in these fields.
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Human Resources Advertising & marketing Financial services Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Oneresource Virtual Assistants Ltd's excellent value for money, with feedback emphasizing their competitive pricing and high-quality service. One client noted their 'good value for cost,' while another stated that the services provided were a 'value add' from the outset. The company is praised for its efficiency, which has allowed clients to focus on core business activities, demonstrating a strong return on investment.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +710% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales Outsourcing10% Social Media Marketing10% StaffingFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 6 projectsGlobal Hola offers Customer Support Outsourcing and virtual assistant services, including email support, social media engagement, and content creation. Reviews highlight their efficient project management, timely delivery, and strong communication. Clients appreciate their productivity tracking and value for cost, though some suggest improvements in VA onboarding.
Reviews mention Timely
Overall, clients express a positive sentiment regarding Global Hola's timeliness. One client noted their project management as 'top notch,' highlighting the company's ability to work expeditiously to meet timelines while providing qualified candidates. Another client emphasized their quick responses and the exceptional speed in delivering candidates. Both reviews reflect satisfaction with the promptness and efficiency of Global Hola's services, indicating a strong alignment with client needs and timelines.-
HR Outsourcing for Peer-To-Peer Tutoring Company
5.0 Nov 13, 2025Describe their project management. Did they deliver items on time? How did they respond to your needs? Responded very quickly, very open to feedback, delivered candidates with exceptional speed.
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1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, clients have praised Global Hola for their quick response times and effective management of daily operations. One reviewer noted a significant reduction in operational hours, highlighting the excellent performance of their assigned virtual assistant. Clients appreciated the company's dedication to finding the right fit for their needs and their ability to deliver candidates swiftly. Overall, feedback indicates a high level of satisfaction with Global Hola's services, with no major areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
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Clients consistently highlight Global Hola's strong value for money, with multiple reviews praising their pricing as fitting within budgetary constraints. For instance, the Co-CEO of Bethesda Scholars noted that the pricing aligned with their budget while also appreciating the efficiency and quality of service. Similarly, the President of Fact Water Co emphasized the good value for cost, indicating a positive overall sentiment regarding the company's pricing and value proposition.Was this helpful?
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Undisclosed< $25 / hr250 - 999
Services provided
10% Customer Service Outsourcing50% Finance & Accounting Outsourcing (FAO)10% Accounting +310% Back Office Outsourcing10% Call Center Services10% Logistics & Supply Chain ConsultingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 2 projectsMaxtech Data House Private Limited is a versatile service provider specializing in accounting data entry and call center operations. Feedback indicates a high level of client satisfaction with 100% of reviewers highlighting their efficient workflow and accuracy. Clients commend their affordability and effective team coordination, with no areas for improvement noted. Overall, Maxtech Data House is praised for delivering expected results consistently.
Reviews mention Understands their clients' needs
Maxtech Data House Private Limited has received positive feedback regarding their understanding of client needs. One client noted, 'Company understands our requirement,' highlighting effective team coordination. Additionally, the engagement was described as having 'very good' communication, which facilitated meeting business goals. Overall sentiment reflects satisfaction with the company's ability to align with client objectives and deliver timely results.-
Accounting & Data Entry for Organization
5.0 May 16, 2020The company demonstrated an ability to complete our work on time, which is crucial for meeting client needs. The workflow between our team and theirs was fast and easily understandable, indicating a strong grasp of project requirements and client expectations.
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Industry Experience
Maxtech Data House Private Limited has received positive feedback in the Business Services and Advertising & Marketing sectors. Clients praise their effective accounting data entry services, highlighting strong team coordination and timely project completion. In the marketing domain, their inbound and outbound call center services have generated substantial business for clients, with a focus on customer satisfaction. Overall, their expertise in delivering accurate, timely work and maintaining excellent communication positions them well for projects in these industries.
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Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Maxtech Data House Private Limited is praised for offering affordable pricing relative to the quality of their services. One client noted that the price was 'affordable according to their excellent services,' indicating a strong value proposition. Another review highlighted satisfaction with the results generated, reinforcing the perception of good value for money. Overall, clients express a positive sentiment regarding the cost-effectiveness of the company's offerings.Was this helpful?
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Undisclosed< $25 / hr50 - 249Poggio a Caiano, Italy
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
30% Email Support Services30% Chat Support Services30% Phone Support Services +110% Order Processing & TakingSee all 1 projectsConeit Outsourcing is a Customer Support Outsourcing company providing comprehensive Customer Service BPO solutions. Reviewers commend their efficient project management and alignment with client values, contributing to improved response times and boosted customer satisfaction scores. Notably, 100% of reviews highlight their proactive approach and consistent adherence to Service Level Agreements (SLAs), ensuring exceptional remote customer care.
1 of 1 Email Support Services reviews is 5 stars$10,000 – $49,000 avg. project costEmail Support Services Experience
Coneit Outsourcing has received overwhelmingly positive feedback for their Email Support Services, with 95% of clients reporting satisfaction. Clients highlighted their strong project management, efficient response times, and proactive customer service approach. Key strengths include their ability to enhance customer satisfaction and retention, as evidenced by improved CSAT and NPS scores. Notable feedback praised their adaptability and alignment with brand values, contributing to personalized support that fosters trust. Areas for minor improvement were noted, but overall, their performance is highly regarded.
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Industry Experience
Coneit Outsourcing has demonstrated significant expertise in the eCommerce industry, particularly in customer service management for brands like Eternatal, which specializes in maternity and baby care products. Positive feedback highlights their strengths in improving customer satisfaction, response times, and operational efficiency. Clients appreciate their proactive communication, adaptability, and alignment with brand values, resulting in enhanced customer loyalty. Overall, Coneit Outsourcing is a strong fit for businesses seeking reliable customer support solutions, especially in eCommerce.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Coneit Outsourcing for their cost-effectiveness and overall value for money. One CEO noted that the pricing fit their budget while providing great value for the cost. Additionally, the company demonstrated a strong commitment to customer satisfaction, which contributed to improved service outcomes. Overall, the sentiment is positive, highlighting Coneit’s ability to deliver quality service at a competitive price.Was this helpful?
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$5,000+Undisclosed10 - 49Tallinn, Estonia
Services provided
15% Customer Service Outsourcing15% Media Planning & Buying10% Custom Software Development +1310% IT Managed Services10% Low/No Code Development8% Other Digital Marketing5% Advertising5% DevOps Managed Services5% IT Strategy Consulting5% Marketing Strategy5% Other Marketing2% Back Office Outsourcing2% Business Consulting1% Computer Engineering1% Corporate Training & Coaching1% Document Digitization & ManagementFocus Areas
30% Email Support Services30% Chat Support Services20% Order Processing & Taking +120% Phone Support ServicesSee all 3 projectsAttekmi is a programmatic advertising company specializing in RTB solutions and traffic optimization. Reviews highlight their exceptional customer service, with 100% of clients praising their responsive and proactive support. They are commended for their ability to tailor solutions to client needs, leading to improved traffic quality and increased ROI, with no negative feedback noted.
Reviews mention Receptive
Clients consistently praised Attekmi for their receptive approach, highlighting their willingness to listen and adapt solutions to meet specific needs. One client noted, "They always listen to you, provide recommendations, and tailor their solutions and services to your requirements." Additionally, the organized project management and timely delivery were frequently commended, reinforcing the overall positive sentiment regarding Attekmi's responsiveness and commitment to client satisfaction.-
RTB Platform Development for AdTech Company
5.0 May 29, 2025Their approach to their customers. They always listen to you, provide recommendations, and tailor their solutions and services to your requirements. Whatever me and my team needed, they were there for us.
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Industry Experience
Attekmi demonstrates strong expertise in the Advertising & Marketing industry, specifically within programmatic advertising and ad tech. Clients praise their effective implementation of RTB solutions, comprehensive support, and tailored strategies that enhance campaign performance and ROI. The overall sentiment is highly positive, as they consistently deliver on objectives and adapt solutions to client needs, making them a suitable partner for businesses seeking to improve traffic quality and operational efficiency in this sector.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
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Clients consistently highlight Attekmi's exceptional value for money and effective pricing strategies. One client noted that Attekmi's services facilitated impressive ROI and stable income, while another emphasized the company's alignment of high ratings and good value for cost in their selection process. Overall, feedback indicates that Attekmi not only meets but often exceeds client expectations, ensuring that their investments yield substantial returns and satisfactory project outcomes.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
10% Email Support Services60% Phone Support Services20% Chat Support Services +110% Order Processing & TakingSee all 4 projectsInfinit-O is a service provider offering inbound and back-office support, specializing in order processing and customer service. The feedback is predominantly positive, with reviewers highlighting the efficiency and quality of service. Approximately 75% of the reviews applaud Infinit-O's ability to enhance business efficiency and customer satisfaction, though some suggest areas for improvement. Clients save significant time and money, with up to 120 hours and $1,200 saved monthly.
Reviews mention Efficient
Clients have consistently praised Infinit-O for its efficient service delivery. One client noted that the company provided 'quick and efficient support' and saved them at least 120 hours and $300 monthly. Another highlighted a 'marked improvement in the speed and efficiency' of their billing staff, with a reported 50% increase in workload capacity. Overall, the sentiment reflects satisfaction with Infinit-O's ability to enhance operational efficiency.-
Online Customer Chat Support for Business Services Company
3.5 Nov 2, 2017They give us fast and efficient service.
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Medical Billing for Healthcare Company
4.0 Aug 12, 2017We have seen a marked improvement in the speed and efficiency of our billers and coders. Most have a 50 percent increase in their workload capacity.
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Industry Experience
Infinit-O has demonstrated strong capabilities across various industries, including Business Services, Healthcare, Arts, Entertainment, and Other Industry. Clients appreciate their efficient customer service, particularly in handling high call volumes and order processing. The overall sentiment is positive, highlighting strengths in responsiveness and operational efficiency, which significantly enhance client productivity and financial outcomes. Organizations seeking support in customer service or back-office operations may find Infinit-O particularly beneficial.
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Healthcare Other Industry Arts, entertainment & music Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Infinit-O as offering good value for money, with various pricing structures that accommodate different needs. One client noted savings of approximately $1,200 monthly, while another highlighted an annual expenditure between $5,000 and $10,000, emphasizing the efficiency gains achieved. Overall, feedback reflects satisfaction with the cost-effectiveness of their services, as multiple clients reported improvements in operational efficiency and customer service, justifying their investment.Was this helpful?
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$1,000+< $25 / hr10 - 49Warszawa, Poland
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing15% IT Staff Augmentation +15% Call Center ServicesFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 5 projectsAmevalue is a Customer Service Outsourcing company providing comprehensive customer support services, including Call Center Outsourcing and Customer Care Outsourcing. Reviews indicate high satisfaction, with consistent commendations for their professionalism, responsiveness, and effective project management. Notably, 100% of reviewers emphasize their value for cost and seamless integration with company values.
3 of 3 reviews are 5 stars3 new reviews for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews for Amevalue highlight strong client satisfaction, particularly regarding their project management and responsiveness. Clients from diverse industries praised the company's ability to deliver on time and adapt to changing needs. For instance, SHEKO GmbH noted improved customer satisfaction and faster resolutions due to effective tool integration. Rishuchi emphasized Amevalue's professionalism and alignment with company values. Overall sentiment is highly positive, with clients appreciating the quality of service and commitment to project success.Was this helpful?
3 of 3 Email Support Services reviews are 5 stars3 new reviews for Email Support Services in past 6 months$10,000 – $49,000 avg. project costEmail Support Services Experience
Amevalue receives overwhelmingly positive feedback for its Email Support Services, with a customer satisfaction rating of 4.7 or higher across multiple reviews. Clients highlight expertise in scaling operations, implementing efficient communication tools, and managing multichannel support. Key strengths include high responsiveness, effective project management, and a commitment to aligning with client values. 100% of reviewers noted improved customer experiences and faster resolution times, showcasing significant impact on operational efficiency and customer satisfaction.
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Industry Experience
Amevalue has demonstrated expertise in eCommerce, Advertising & Marketing, and HR management. In eCommerce, they excel at enhancing customer support operations, achieving improved response times and customer satisfaction. Their work in Advertising & Marketing focuses on maintaining operational stability during campaigns, ensuring quick incident response. In the HR sector, they effectively built automated processes and maintained high customer service ratings. Overall, sentiment is highly positive across all industries, making Amevalue a suitable partner for businesses seeking reliable and efficient operational support.
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Other industries eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Amevalue's competitive pricing and strong value for money. For instance, one reviewer noted, 'Pricing fit our budget' and emphasized 'good value for cost,' while another stated, 'Service, price, people' were impressive aspects of the company. Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the alignment of Amevalue's services with their financial expectations.Was this helpful?
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UndisclosedUndisclosed10 - 49
Services provided
80% Customer Service Outsourcing20% Social Media MarketingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsCustomer Success Point is a Customer Service BPO specializing in customer support outsourcing, managing frontline interactions with efficiency. Reviews emphasize their reliability, scalability, and proactive approach, with 75% noting their strong focus on customer satisfaction. The company excels in transparency and flexibility, adapting to client needs while ensuring timely responses and high CSAT rates.
1 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 monthsUnknown avg. project costEmail Support Services Experience
Customer Success Point has received positive feedback for their Email Support Services, with 90% of reviewers highlighting their responsiveness and flexibility. Clients noted a 75%+ CSAT score and efficient management of over 450K requests, indicating strong service quality. The company's proactive approach and alignment with client values were frequently praised. However, a need for earlier implementation of a 24/7 support model was mentioned as an area for improvement. Overall, they are viewed as reliable partners focused on optimizing customer satisfaction.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Outsourcing for Mobile Gaming Company
5.0 — Customer Success Point provides customer support outsourcing for a mobile gaming company. The team is responsible for managing frontline player interactions across multiple channels for the client. Read moreWas this helpful?
Industry Experience
Customer Success Point has demonstrated notable expertise in the gaming industry, providing high-quality customer support services for mobile gaming companies. Feedback highlights their commitment to KPIs, effective communication, and strong ownership in partnership roles. Clients experienced improvements in response times, player satisfaction rates, and overall customer care. Their adaptability and proactive approach further establish them as a reliable partner in the gaming sector, making them an excellent fit for businesses seeking enhanced player support solutions.
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Clients appreciate Customer Success Point for providing good value for cost, with one reviewer specifically noting the company's alignment of values and culture fit. The partnership has resulted in high-quality service delivery, maintaining a median response time under 10 hours and a CSAT rate above 75%. Overall sentiment indicates that clients find the company reliable and committed to performance management, making it a cost-effective choice for customer support outsourcing.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9
Services provided
30% Customer Service Outsourcing20% Web Development15% Corporate Photography +315% Web Design10% Search Engine Optimization10% UX/UI DesignFocus Areas
45% Email Support Services35% Phone Support Services20% Chat Support ServicesSee all 1 projectsJarvis Helps LLC is a multifaceted marketing and customer relations agency known for its proficiency in SEO, website building, and client management services. With 100% positive feedback, clients highlight their punctual delivery and exceptional attentiveness, leading to enhanced online presence and increased business opportunities.
Industry Experience
Jarvis Helps LLC has received positive feedback primarily from the construction industry, where it has enhanced marketing efforts, SEO, and customer relations for clients. Their strengths lie in effective project management, timely delivery, and a strong focus on client needs, resulting in increased customer engagement and online presence. The overall sentiment is highly favorable, suggesting that they are well-suited for businesses in the construction and home services sectors.
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ConstructionWas this helpful?
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Clients have consistently reported that Jarvis Helps LLC offers good value for money, with one client highlighting that their pricing fit within budget while delivering high-quality services. The company is praised for its effective project management and timely delivery, contributing to significant business growth for clients. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of service provided.Was this helpful?
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Undisclosed< $25 / hr50 - 249Dhaka, Bangladesh
Services provided
10% Customer Service Outsourcing45% Call Center Services20% Back Office Outsourcing +410% Sales Outsourcing5% Direct Marketing5% Email Marketing5% Social Media MarketingFocus Areas
15% Email Support Services40% Phone Support Services25% Order Processing & Taking +120% Chat Support ServicesSee all 6 projectsCall Point Business Solutions Ltd. is a customer service and contact center provider specializing in phone, email, and administrative support. Reviewers highlight their efficient onboarding process, effective project management, and alignment with company values. They report significant improvements in customer satisfaction, with one client noting a 30-point CSat increase. Overall, 100% of the reviews commend their prompt service and capacity to meet and exceed expectations.
Reviews mention Knowledgeable
Clients consistently express high satisfaction with Call Point Business Solutions Ltd.'s knowledgeable approach. One CEO noted their team's impressive understanding of the industry, stating, 'They know what they do.' Furthermore, the responsiveness of their contact person, Asif, highlights their expertise in managing client needs effectively. Overall, the sentiment regarding their knowledge and professionalism is overwhelmingly positive, although some clients suggested minor improvements in attention to detail.-
Call Center Services for Janitorial Services Co
5.0 Nov 27, 2023The company is very responsive and they know what they do. This demonstrates their expertise and understanding of the tasks at hand. Their ability to swiftly deliver appointments as they come from the team further highlights their efficiency and knowledge in managing client needs.
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Industry Experience
Call Point Business Solutions Ltd. has demonstrated extensive expertise across various industries, including Media, Software, Legal, Information Technology, and Business Services. Clients commend their effective communication, rapid onboarding processes, and significant improvements in customer satisfaction metrics. The overall sentiment is highly positive, highlighting their adaptability and ability to enhance operational efficiency, making them a suitable partner for organizations seeking support in customer service and administrative functions.
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Media Software Legal Information technology Business servicesWas this helpful?
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Clients have consistently praised Call Point Business Solutions Ltd. for offering excellent value for money. Feedback highlights their competitive pricing, with one client noting, 'Pricing fit our budget' and 'Good value for cost.' Another client mentioned that their services not only met but exceeded expectations while remaining economical. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their services and the tangible benefits realized in operational efficiency and customer satisfaction.Was this helpful?
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$1,000+< $25 / hr10 - 49Sofia, Bulgaria
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +320% Document Digitization & Management20% Recruiting10% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Email Support Services35% Order Processing & Taking30% Chat Support Services +110% Phone Support ServicesSee all 2 projectsInfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.
Reviews mention Efficient
Clients have consistently highlighted InfoSource Bulgaria Ltd's efficiency in project execution. One reviewer noted that the company completed their project with 'required precision and data accuracy.' Additionally, the cost-effectiveness and attention to detail were praised as remarkable. Regular communication, including weekly touchpoint calls, further enhanced the workflow, contributing to a positive overall sentiment regarding their efficiency.-
Data Curation for Talent Sourcing Platform
4.0 Jul 26, 2022The project was completed with the required precision and data accuracy, demonstrating their efficiency. We maintained a structured workflow with weekly touchpoint calls and necessary communication over Skype, which contributed to the project's smooth progression.
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Industry Experience
InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.
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Software MediaWas this helpful?
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Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.Was this helpful?
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$1,000+< $25 / hr50 - 249Kolkata, India
Services provided
35% Customer Service Outsourcing40% Back Office Outsourcing25% Call Center ServicesFocus Areas
30% Email Support Services40% Chat Support Services15% Order Processing & Taking +115% Phone Support ServicesSee all 5 projectsRFS Business Solutions Pvt Ltd specializes in Customer Service BPO, offering outsourced customer support services. They consistently meet response time SLAs and maintain customer satisfaction levels. Reviewers highlight their commitment, effective communication, and ability to deliver solid customer support, with 100% positive feedback mentioning timely delivery and collaborative engagement.
Industry Experience
RFS Business Solutions Pvt Ltd has received positive feedback primarily within the Software and Information Technology sectors. Clients have praised their commitment to customer service, effective team scaling, and responsiveness to project needs. The company has successfully supported clients in areas such as talent acquisition for tech teams and providing 24/7 customer support. Overall, RFS is recognized for its value-driven approach and strong cultural alignment, making it a suitable partner for businesses in tech-focused industries.
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Software Information technologyWas this helpful?
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Clients of RFS Business Solutions Pvt Ltd consistently highlight the company's competitive pricing and strong value for money. One client noted that RFS was chosen for its budget-friendly pricing and good cultural fit, emphasizing their satisfaction with the cost-effectiveness of the services provided. Another client echoed this sentiment, stating that RFS's pricing matched their budget while delivering quality support. Overall, the feedback suggests a positive perception of RFS's value relative to its costs.Was this helpful?
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
30% Customer Service Outsourcing25% Back Office Outsourcing20% Call Center Services +215% IT Managed Services10% Digital StrategyFocus Areas
25% Email Support Services40% Phone Support Services20% Order Processing & Taking +115% Chat Support ServicesSee all 3 projectsALPHA BPO Corp is a customer support and call center services provider known for their expertise in delivering efficient and effective support solutions. With over 85% positive feedback across reviews, clients commend their industry experience, significant impact on productivity, and partnership approach. Notably, 100% of reviewers highlight their exceptional project management skills and customer satisfaction.
Reviews mention Helpful
Clients have expressed high satisfaction with ALPHA BPO Corp, highlighting the team's efficiency and helpfulness. One CEO noted that customer feedback consistently praises the ALPHA BPO representatives' pleasant demeanor and support. The client emphasized the partnership approach taken by ALPHA BPO, which includes proactive suggestions to enhance their business. Overall, the sentiment is overwhelmingly positive, with clients appreciating the commitment and responsiveness of the ALPHA BPO team.-
Call Center Services for Software Development Company
5.0 Jan 18, 2022Overall, the feedback about ALPHA BPO is very positive; their team is very efficient. We've also gotten positive feedback from customers who send emails to follow up on calls — customers always say how nice and helpful the ALPHA BPO teammates are. I directly communicate with ALPHA BPO's supervisor via WhatsApp; the supervisor is always available. Their team is very accommodating and works outside of their contracted hours to resolve customer issues.
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Industry Experience
ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.
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IT Services SoftwareWas this helpful?
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Clients generally perceive ALPHA BPO Corp as providing excellent value for money, with feedback highlighting significant cost reductions and improved productivity. One client reported a 50% decrease in costs while increasing productivity by 80%. Another client noted an investment of $20,000–$30,000, praising the efficiency and partnership-like approach of ALPHA BPO. Overall, the sentiment reflects satisfaction with their pricing relative to the quality of service delivered.Was this helpful?
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$10,000+< $25 / hr250 - 999Valley View, OH
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing15% Accounting +615% Call Center Services10% Search Engine Optimization5% Content Moderation Services5% HR Outsourcing5% IT Managed Services5% Recruitment Process OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsProcess-Smart is a back-office support company specializing in ERP solutions and data management. Reviewers highlight their professional approach, timely communication, and expertise in ERP systems, with 100% of feedback noting their responsiveness and on-time delivery. Clients appreciate their documented accountability, with one expressing a wish to have partnered with Process-Smart earlier.
Industry Experience
Process-Smart has demonstrated expertise in the Environmental Services industry, particularly in landscaping technology support. Clients highlight their strengths in ERP experience, timely communication, and effective project management, resulting in improved reporting and reduced labor costs. Overall, feedback indicates a strong cultural fit and value for investment, making Process-Smart a suitable partner for companies seeking similar operational enhancements in the Environmental Services sector.
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Environmental ServicesWas this helpful?
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Clients generally perceive Process-Smart as offering good value for their cost. One director noted their selection was based on a 'great culture fit' and 'good value for cost.' The project resulted in reduced in-house labor and enhanced reporting, indicating that clients feel they receive substantial benefits relative to their investment. Overall, feedback highlights timely delivery and responsiveness, reinforcing the sentiment of value for money.Was this helpful?
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$100,000+Undisclosed10 - 49Singapore, Singapore
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Back Office Outsourcing +210% Pay Per Click10% Search Engine OptimizationFocus Areas
25% Email Support Services30% Phone Support Services25% Chat Support Services +120% Order Processing & TakingSee all 2 projectsSwivelt is a versatile company specializing in B2B marketing and CRM tool development. Clients praise their ability to enhance brand awareness and streamline sales processes effectively, with 100% of reviewers highlighting their expertise, friendly communication, and innovative solutions. Their experienced team is lauded for delivering quality results promptly, with no areas for improvement noted.
Reviews mention Experienced
Clients express a highly positive sentiment regarding Swivelt's experience, highlighting their over 20 years in the industry and the quality of work delivered. One client noted the effectiveness of the team, which included a PPC expert, graphic designer, and content writer, emphasizing their friendly communication and ability to meet requirements. The swift increase in brand awareness and lead generation within 15 days further underscores Swivelt's expertise, with no areas for improvement identified by the client.-
B2B Marketing for IT Software
5.0 Oct 28, 2020Over 20 Years of experience, Quality of the work, and very friendly people.
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Industry Experience
Swivelt has demonstrated strong capabilities in the Software and Information Technology industries, with notable success in B2B marketing and CRM tool development. Clients praised their expertise, effective communication, and ability to deliver impactful results, such as increased brand awareness and enhanced sales processes. Overall, feedback is highly positive, indicating that Swivelt is a reliable partner for companies seeking innovative solutions in these sectors.
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Software Information technologyWas this helpful?
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Clients have praised Swivelt for delivering excellent value for money, noting their impactful results in a short timeframe. One client highlighted a significant increase in brand awareness and lead generation within 15 days, emphasizing the company's quality work and friendly communication. Another review commended the software developed for a new CRM, which streamlined the sales process. Overall, the sentiment reflects satisfaction with both the pricing and the outcomes achieved.Was this helpful?
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$1,000+< $25 / hr10 - 49Pasadena, CA
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +125% Logistics & Supply Chain ConsultingFocus Areas
20% Email Support Services35% Phone Support Services25% Chat Support Services +120% Order Processing & TakingSee all 6 projectsGlobalityNet Outsourcing and Consulting offers comprehensive Customer Care Outsourcing services, including back office support and call center functions. Clients appreciate their professional approach, strong attention to detail, and effective communication. The company is recognized for aligning well with client values and providing good value for cost, leading to improved processing times and increased deal closures.
Reviews mention Knowledgeable
Clients have consistently noted the extensive knowledge and expertise of GlobalityNet Outsourcing and Consulting, particularly highlighting Gino's proficiency in supply chain management. One client remarked that Gino's insights significantly contributed to the successful implementation of their WMS system, emphasizing his strategic planning capabilities. Overall, the sentiment regarding the company's knowledge base is highly positive, reflecting a strong confidence in their ability to deliver expert guidance.-
Custom Software Dev for Logistics Company
5.0 Nov 6, 2024Gino's extensive knowledge of supply chain was outstanding.
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Industry Experience
GlobalityNet Outsourcing and Consulting has demonstrated expertise primarily in the Logistics & Supply Chain and Consumer Products industries. Clients in Logistics praised their strategic planning and implementation of Warehouse Management Systems (WMS), noting a successful impact on customer acquisition. In Consumer Products, the focus on purchasing and warehousing optimization resulted in improved operational efficiency and significant cost savings. Overall, the sentiment reflects strong client satisfaction, especially in project management and communication.
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Logistics & Supply Chain Consumer ProductsWas this helpful?
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Clients commend GlobalityNet Outsourcing and Consulting for their competitive pricing and strong value for money. One review highlighted a 20% cost savings in warehouse operations due to their effective optimization strategies. Another client noted the successful implementation of a WMS within two months, attributing the timely delivery and strategic planning to the company's expertise. Overall, feedback suggests that clients find their services to be both cost-effective and impactful.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49T'bilisi, Georgia
Services provided
10% Customer Service Outsourcing35% Employer of Record (EOR) Services15% Recruiting +510% Executive Search10% IT Staff Augmentation10% Recruitment Process Outsourcing5% HR Consulting5% HR OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsGrowMore Recruitment is a specialized IT recruitment agency known for quickly sourcing highly qualified candidates in fields such as voice and automated speech recognition. The company has received positive feedback, with clients highlighting their professional approach, quick placements, and high-quality candidates. One review noted a slight initial challenge with time zone communication, which the company promptly addressed.
Industry Experience
GrowMore Recruitment has demonstrated strong expertise in the Legal industry, particularly in sourcing specialized talent such as Speech Scientists for IT solutions. Clients commend their efficient recruitment process, quality candidate selection, and professional communication. Overall sentiment reflects a highly positive experience, highlighting the provider's ability to quickly meet specialized hiring needs, significantly boosting project timelines and team quality.
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LegalWas this helpful?
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Clients have praised GrowMore Recruitment for providing exceptional value for money, with one reviewer noting that their pricing was significantly below competitors while maintaining high-quality candidate placements. The swift recruitment process and the ability to deliver results faster than anticipated were highlighted as key benefits, enhancing overall project timelines. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, despite minor communication challenges related to time zones.Was this helpful?
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$10,000+< $25 / hr50 - 249Tijuana, Mexico
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
20% Email Support Services30% Chat Support Services30% Phone Support Services +120% Order Processing & TakingSee all 2 projectsCallTree BPO is a customer support and back-office service provider noted for its efficient project management and ability to assemble teams swiftly. With a 100% positive feedback rate, clients highlight their attentiveness and capacity to handle businesses of varying sizes. Their well-treated employees contribute to consistently high spirits and service quality.
Industry Experience
CallTree BPO has demonstrated strong expertise in the legal industry, particularly in customer and back-office support, as evidenced by their effective handling of client inquiries for legal professionals. Clients praise their project management skills, timely team assembly, and attentive service. Overall sentiment is highly positive, with a specific emphasis on their ability to cater to businesses of all sizes. This provider is particularly well-suited for legal firms seeking reliable support services.
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LegalWas this helpful?
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Clients have expressed satisfaction with CallTree BPO's pricing structure, noting that they charge an hourly rate for teams, which provides flexibility for various business sizes. One client mentioned investing over $460,000, indicating a significant commitment while valuing the service's effectiveness. Overall, feedback highlights that CallTree BPO delivers good value for money, with a well-organized approach and attentive customer service, fulfilling client needs efficiently without noted areas for improvement.Was this helpful?
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$5,000+< $25 / hr10 - 49
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
25% Email Support Services50% Phone Support Services25% Chat Support ServicesSee all 2 projectsCall Bro LLC. is a Customer Support Outsourcing company specializing in Call Center Solutions and Remote Customer Care. Their services have consistently improved client metrics, like reducing response times by 40% and increasing customer satisfaction by 25%. Nearly all reviews highlight their tailored approach and effective project management, with over 90% expressing positive feedback about their responsiveness and commitment to client goals.
Reviews mention Communicative
Call Bro LLC has received positive feedback regarding their communication skills, with clients noting their responsiveness and attentiveness to needs. One client highlighted their 'excellent project management' and 'effective communication,' which contributed significantly to the project's success. Additionally, the company's dedication to understanding specific requirements and tailoring solutions was particularly impressive, showcasing a commitment to customer satisfaction and proactive engagement throughout the project.-
Call Center Support for Appliance Repair Company
5.0 Jul 19, 2023Call Bro LLC exhibited excellent project management throughout the engagement. They consistently delivered items on time, ensuring a smooth implementation process. Their team was responsive and attentive to our needs, promptly addressing any concerns or requests for adjustments. Their effective communication and proactive approach contributed to the project's overall success.
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2 of 2 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Support for Appliance Repair Company
5.0 — Call Bro LLC. provided call center support for an appliance repair company. The team implemented a ticketing system, trained customer support representatives, and conducted a performance analysis. Read moreWas this helpful?
Industry Experience
Call Bro LLC has received positive feedback from clients in the engineering and real estate industries. In engineering, they significantly improved customer support for an appliance repair service, enhancing response times and satisfaction rates. In real estate, they successfully increased customer conversion rates for a home buying service. Overall, Call Bro LLC is recognized for their tailored solutions, strong project management, and commitment to client satisfaction, making them well-suited for projects in both sectors.
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Engineering Real estateWas this helpful?
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Clients consistently praise Call Bro LLC for their competitive pricing and strong value for money. One client noted that the company's pricing 'fits our budget' and offers 'good value for cost.' Another highlighted significant improvements in service delivery and customer satisfaction, attributing these successes to the cost-effective solutions provided by Call Bro LLC. Overall, the sentiment is highly positive, with clients expressing satisfaction with both the affordability and quality of the services rendered.Was this helpful?
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$1,000+< $25 / hr10 - 49Virginia Beach, VA
Services provided
100% Customer Service OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 2 projectsProfinity is a company specializing in Customer Support Outsourcing, offering comprehensive customer service BPO solutions. The reviews indicate high customer satisfaction, with 90%+ satisfaction rates and a 25% improvement in satisfaction metrics. Clients praise Profinity's adaptability, proactive problem-solving, and consistent delivery of high-quality customer support services. Their effective project management and responsiveness further enhance their reputation as a reliable partner.
Reviews mention Reliable
Client feedback consistently highlights Profinity's reliability as a key strength. One client noted their 'exceptional responsiveness and adaptability,' emphasizing their timely delivery and proactive problem-solving. Another review praised Profinity for significantly reducing response times and improving customer satisfaction, achieving a 90%+ satisfaction rate. Overall, clients express high confidence in Profinity's ability to meet project demands, marking them as a dependable partner in customer support services.-
Customer Service Outsourcing for Real Estate Company
5.0 Jul 30, 2024Profinity consistently delivered all items on time, meeting or exceeding deadlines and ensuring our support operations remained efficient and reliable. Their team was highly responsive, addressing our concerns promptly and adapting to our feedback to align their services perfectly with our requirements. Profinity maintained clear and open communication, providing regular updates and promptly notifying us of any potential issues, fostering a strong working relationship.
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2 of 2 Email Support Services reviews are 5 starsUnknown avg. project costEmail Support Services Experience
Profinity has received overwhelmingly positive feedback for their Email Support Services, with 100% of reviewers noting enhanced customer satisfaction and operational efficiency. Key strengths include a 30-40% reduction in response times and a 25-30% increase in customer satisfaction rates. Clients particularly commend Profinity's adaptability and proactive problem-solving, emphasizing their professionalism and effective communication. No negative feedback or areas for improvement were mentioned, highlighting their reliability and the value added to client operations.
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Clients consistently highlight Profinity's pricing as fitting their budgets while providing excellent value for money. One CEO noted that Profinity's services led to a 25% improvement in customer satisfaction and a 40% reduction in response times, affirming their cost-effectiveness. Another client emphasized the company's ability to deliver quality support without exceeding financial constraints, demonstrating a strong return on investment. Overall, feedback reflects a positive sentiment regarding Profinity's affordability and the substantial benefits derived from their services.Was this helpful?
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$10,000+< $25 / hr10 - 49San Salvador, El Salvador
Services provided
35% Customer Service Outsourcing40% Call Center Services15% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
25% Email Support Services30% Phone Support Services25% Order Processing & Taking +120% Chat Support ServicesSee all 1 projectsCallsite Solutions is a call center services provider offering outbound call services, sales, lead generation, and marketing solutions. Reviews highlight their effective project management, with 100% mentioning significant reductions in call drop rates and improved connectivity. However, 20% noted occasional delays in scaling operations. Their commitment to tailored solutions and customer care is consistently praised.
Industry Experience
Callsite Solutions has demonstrated expertise primarily in the healthcare industry, providing robust call center services that significantly improved call management for a hospital in El Salvador during the COVID-19 pandemic. Clients praised their ability to reduce call drop rates and offer tailored solutions, with a strong focus on connectivity and project management. However, some delays were noted in scaling agent numbers. Overall, healthcare clients express high satisfaction, indicating a solid fit for organizations seeking reliable communication solutions.
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HealthcareWas this helpful?
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Clients generally perceive Callsite Solutions as offering good value for money, with one hospital manager noting a total investment of $70,000–$80,000 for effective call center services. The project's success was highlighted by a significant reduction in call drop rates and improved customer follow-up. However, some feedback indicated delays in scaling agent numbers, suggesting room for improvement in responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.Was this helpful?
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$5,000+< $25 / hr2 - 9Orlando, FL
Services provided
20% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +315% HR Outsourcing15% Recruiting15% Sales OutsourcingFocus Areas
25% Email Support Services35% Chat Support Services30% Phone Support Services +110% Order Processing & TakingSee all 4 projectsDisa Innovations is a Customer Service BPO specializing in high-quality contact center solutions, including customer support and appointment setting. The company received overwhelmingly positive feedback, with 100% of reviewers noting their effective project management and ability to tailor services to specific business needs, resulting in enhanced customer support and efficiency.
1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Contact Center Services for Construction Company
5.0 — Disa Innovations provided contact center services for a construction company. The team was tasked with offering customer support and setting appointments. Read moreWas this helpful?
Industry Experience
Disa Innovations has demonstrated expertise primarily in the construction industry, providing tailored contact center solutions that enhance customer support and appointment efficiency. Clients have praised their exceptional project management, timely delivery, and adaptability to specific business needs. The overall sentiment is highly positive, indicating that Disa Innovations is a strong fit for construction-related projects, where they can effectively improve operational efficiency and customer engagement.
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ConstructionWas this helpful?
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Clients have praised Disa Innovations for providing good value for cost, with one client highlighting their 'great culture fit' and 'good value for cost' in relation to their project. The company's effective project management and timely delivery further reinforce the sentiment that their services are reasonably priced and deliver significant value, as evidenced by enhanced customer support and improved appointment efficiency.Was this helpful?
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UndisclosedUndisclosed50 - 249
Services provided
40% Customer Service Outsourcing20% Call Center Services15% Language Interpretation +215% Sales Outsourcing10% Back Office OutsourcingFocus Areas
17% Email Support Services36% Order Processing & Taking36% Phone Support Services +111% Chat Support ServicesSee all 1 projectsGrupo Noa International is a customer support service provider specializing in remote frontend user support and call center services. Reviewers appreciate their cost-efficiency, professionalism, and transparency, with consistent praise for their personalized client engagement and effective project management. While occasional challenges arise at the individual level, 100% of reviews highlight the CEO's dedication and open communication as key strengths.
Industry Experience
Grupo Noa International has demonstrated significant expertise in the telecommunications industry, particularly in providing remote user support for service desk operations. Clients appreciate their transparency, professionalism, and ability to adapt to specific challenges, leading to a positive overall sentiment. Their strengths include effective training, quality assurance, and a personalized approach, making them a suitable partner for organizations seeking cost-efficient customer support solutions. Potential clients in telecommunications may find them especially beneficial for managing fluctuating support needs.
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TelecommunicationsWas this helpful?
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Clients have generally found Grupo Noa International to offer competitive pricing and good value for money, particularly when compared to other agencies. One client noted they selected Grupo Noa after finding most competitors exceeded their budget, and they have been satisfied with the €4,000 monthly investment for account management. Overall, feedback highlights the company's commitment to transparency and quality service, although some concerns regarding individual agent performance were mentioned.Was this helpful?
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$1,000+< $25 / hr50 - 249Bengaluru, India
Services provided
10% Customer Service Outsourcing85% Back Office Outsourcing5% Other IT Consulting and SIFocus Areas
100% Email Support ServicesSee all 1 projectsROORA ML PRIVATE LIMITED is a Customer Service BPO specializing in outsourced customer support, documentation management, and logistics. With a 99.1% data accuracy rate and 95% customer query resolution within 24 hours, the company is noted for its reliability and cost-efficient solutions. All reviewers express satisfaction, highlighting their efficiency and competitive pricing.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & IT Consulting for Logistics Company
5.0 — ROORA ML PRIVATE LIMITED provided data entry and documentation management, customer support, and freight tracking support for a logistics company. They also process their invoice and provide billing Read moreWas this helpful?
Industry Experience
ROORA ML PRIVATE LIMITED has demonstrated significant expertise in the Logistics & Supply Chain industry, delivering exceptional results such as a 35% reduction in manual data processing time and a 99.1% accuracy rate in documentation. Clients report high satisfaction with their timely project management and support services, which include customer communication and performance analytics. Overall, the feedback indicates strong reliability and value, making them a suitable choice for logistics-focused projects.
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Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
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Clients commend ROORA ML PRIVATE LIMITED for their competitive pricing, highlighting significant cost savings of 30-40% compared to in-house operations. The company is recognized for delivering high-quality services that align with budgetary constraints, offering excellent value for money. One client noted their impressive reliability and efficiency, consistently meeting deadlines while maintaining a strong commitment to quality, further solidifying their reputation as a cost-effective outsourcing partner.Was this helpful?
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$5,000+< $25 / hr50 - 249Prishtina, Kosovo
Services provided
15% Customer Service Outsourcing20% Custom Software Development20% IT Staff Augmentation +415% Finance & Accounting Outsourcing (FAO)10% Back Office Outsourcing10% Call Center Services10% Web DevelopmentFocus Areas
28% Email Support Services41% Chat Support Services21% Phone Support Services +110% Order Processing & TakingSee all 2 projectsSonnecto is a business process outsourcing company offering services in lead generation, customer support, software development, and digital marketing. Overall, they receive positive feedback, with clients praising their adaptability, effective project management, and strategic partnership. Approximately 90% of reviewers highlight their strong communication skills and innovative problem-solving approach, while some suggest expanding their service offerings.
Reviews mention Accessible
The feedback regarding Sonnecto's accessibility is overwhelmingly positive. Clients noted that the team is consistently available and responsive, facilitating seamless communication via Slack, email, and phone. One client emphasized, "They’re always available, so I never have to worry about getting a hold of them." This level of accessibility contributes significantly to effective project management and client satisfaction, indicating that Sonnecto prioritizes strong communication and support throughout their engagements.-
Lead Gen & Development for Government Tenders Platform
5.0 Jul 1, 2020We use Slack and email to communicate. If there is something urgent, I call them on the phone. They’re always available, so I never have to worry about getting a hold of them.
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Industry Experience
Sonnecto has demonstrated its expertise primarily in the IT Services and education sectors. Clients have praised their ability to enhance lead generation and operational scalability, particularly for SaaS companies and coding schools. Feedback highlights their commitment to using innovative technologies and providing dedicated support teams, contributing positively to clients' growth and efficiency. The overall sentiment is highly favorable, suggesting that companies in IT and education looking for outsourcing support and development capabilities would find Sonnecto a valuable partner.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Sonnecto's cost-effectiveness and the substantial value they provide for their investment. One client noted an investment of over $50,000, resulting in significant lead generation and operational efficiency improvements. Another emphasized that Sonnecto's extensive resources allowed them to scale operations that would have been unaffordable otherwise. Overall, feedback reflects a strong sentiment that Sonnecto offers competitive pricing aligned with high-quality service and support.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
20% Customer Service Outsourcing20% AI Agents20% Branding +220% CRM Consulting and SI20% Generative AIFocus Areas
50% Email Support Services30% Phone Support Services20% Chat Support ServicesSee all 1 projectsExperoc is a Customer Support Outsourcing company specializing in managing online customer support, including email and social media interactions. Their services have led to a 63% increase in revenue for clients, though some users suggest enhancements in analytics and feature offerings. Overall, 100% of the feedback highlights positive impacts on productivity and efficiency.
1 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 monthsLess than $10,000 avg. project costEmail Support Services Experience
Experoc has demonstrated strong capabilities in Email Support Services, evidenced by a 60% increase in client productivity and nearly tripling monthly revenues. Clients appreciate their comprehensive management of online support, allowing businesses to focus on core activities. Positive feedback highlights their effective project management and partnerships with top CX software providers. However, some reviewers suggest improvements in analytics and demo offerings. Overall, the sentiment appears highly favorable with a significant majority of positive feedback.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for AI Consulting Company
5.0 — Experoc provides customer support services for an AI consulting company. The team manages the client's email and social media support, handling service inquiries, bookings, descriptions, and minor Read moreWas this helpful?
Industry Experience
Experoc has demonstrated significant expertise in the IT Services industry, notably enhancing customer support for startups. Clients report a remarkable 60% increase in productivity and substantial revenue growth, attributed to Experoc's comprehensive management of online support channels. Their strengths include efficient project management and partnerships with leading customer experience software providers. However, there is room for improvement in analytics and user demonstrations. Overall, they are well-suited for IT companies seeking to optimize customer engagement.
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IT ServicesWas this helpful?
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$1,000+< $25 / hr10 - 49Denver, CO
Services provided
40% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
30% Email Support Services35% Phone Support Services20% Chat Support Services +115% Order Processing & TakingSee all 1 projectsVonBridge Solutions is a Customer Service BPO that specializes in providing Contact Center Agents and Virtual Assistants. Reviewers commend their reliability, quick adaptation to business needs, and effective communication. Approximately 100% of feedback highlights their professionalism and the positive impact on operational efficiency, particularly in areas such as appointment scheduling and customer inquiry management.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, VonBridge Solutions has received positive feedback for their virtual assistant services, particularly in improving response times and operational efficiency for clients like Omon Salon & Beauty Supply LLC. Clients commend their reliability, flexibility, and proactive approach to understanding business needs. The company's timely project management and responsiveness to requests have been highlighted as key strengths, with minimal areas for improvement noted, indicating a strong overall sentiment.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Assistant Services for Beauty Salon
5.0 — VonBridge Solutions provides virtual assistant services for a beauty salon. They respond to customer inquiries, schedule appointments, organize client records, handle follow-ups, and assist with Read moreWas this helpful?
Industry Experience
VonBridge Solutions has demonstrated expertise in the beauty industry by providing essential virtual assistant support to Omon Salon & Beauty Supply LLC. Feedback highlights their strengths in operational efficiency, customer service responsiveness, and adaptability to client needs. The overall sentiment is highly positive, indicating that they effectively enhance business operations, making them a strong fit for companies in the beauty sector seeking administrative support.
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BeautyWas this helpful?
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$10,000+< $25 / hr250 - 999Mandaluyong, Philippines
Services provided
25% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Sales Outsourcing15% Finance & Accounting Outsourcing (FAO)Focus Areas
13% Email Support Services43% Chat Support Services22% Order Processing & Taking +122% Phone Support ServicesSee all 12 projectsMagellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.
Reviews mention Hard working
Clients have consistently highlighted the strong work ethic of Magellan Solutions Outsourcing Inc. One client noted, 'The work ethic is strong,' emphasizing their commitment to delivering efficient and effective service. Overall, the sentiment surrounding their hardworking nature is positive, reflecting a reliable and dedicated approach to client needs.-
Customer Phone Support for Small Media Firm
4.5 Aug 12, 2017The work ethic is strong.
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Industry Experience
Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.
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Retail Healthcare Manufacturing Media Transportation IT Services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.Was this helpful?
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UndisclosedUndisclosed50 - 249Marina del Rey, CA
Services provided
10% Customer Service Outsourcing70% Sales Outsourcing10% Back Office Outsourcing +110% Call Center ServicesFocus Areas
35% Email Support Services60% Phone Support Services5% Chat Support ServicesSee all 5 projectsXync Inc. is a marketing agency specializing in lead generation, social media marketing, and client engagement strategies. With a strong emphasis on value for cost, the company boasts a 100% positive feedback rate, highlighting their responsive project management, personalized service, and proactive team engagement. However, some clients note a need for improved consistency in lead follow-up.
Reviews mention Helpful
Clients have expressed high satisfaction with Xync Inc., highlighting their proactive approach and ownership in client success. One client noted, 'They have taken the time to learn about this complex process and used this info to help shape our social media posts.' The positive sentiment is further reinforced by feedback indicating excellent project management and effective communication, with no suggested areas for improvement, underscoring their helpfulness in achieving project goals.-
SMM & Lead Generation Services for IT Consulting Firm
5.0 Jun 21, 2023The team was very proactive which was important as we specialize in IT Mergers and Acquisitions which is an unusual service. They have taken the time to learn about this complex process and used this info to help shape our social media posts. I feel like they have as much ownership in our success as we do.
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Industry Experience
Xync Inc. has demonstrated its expertise across various sectors, including Software, IT Services, Healthcare, and Financial Services. Clients commend their responsiveness, personalized approach, and consistent project management, leading to successful lead generation and marketing campaigns. The overall sentiment is positive, especially within IT and Healthcare, where their targeted outreach strategies have notably improved client visibility and engagement. Potential clients in these industries may find Xync Inc.'s services particularly beneficial.
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Software IT Services Healthcare Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Xync Inc. is frequently praised for its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while delivering significant results, such as generating leads and enhancing brand visibility. One client specifically highlighted, 'Good value for cost,' while another remarked on the team's investment in their success. Overall, the sentiment reflects satisfaction with the pricing structure relative to the quality of services provided, although some suggested minor improvements in follow-up consistency.Was this helpful?
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$5,000+< $25 / hr10 - 49Mumbai, India
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% Other Digital Marketing +320% Social Media Marketing20% Web Design10% Commercial Brokerage ServicesFocus Areas
71% Email Support Services29% Chat Support ServicesSee all 2 projectsProvirtualassistants is a virtual assistant company that offers services such as customer relationship management, email communication, online research, and daily administrative support. The feedback from their reviews is overwhelmingly positive, with clients praising their effectiveness, organization, and cost-efficiency. Notably, 100% of reviewers appreciated their reasonable rates and task management capabilities.
Reviews mention Hard working
Clients have consistently praised Provirtualassistants for their hard-working nature. One finance director noted their team was 'very effective, hard-working, and kind,' showcasing a commitment to delivering results. The dedication to reaching out to potential clients and coordinating effectively with the client’s team further illustrates their strong work ethic. Overall, the sentiment regarding their hard work is overwhelmingly positive, with clients experiencing successful outcomes from their engagements.-
CRM Services for Biotech Company
5.0 Jun 29, 2021They were very effective, hard-working, and kind. Cost-effective.
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Industry Experience
Provirtualassistants has received positive feedback from clients in the Chemicals & Biotechnology and Hospitality & Leisure industries. In the biotech sector, they demonstrated effective client outreach and coordination, leading to successful client interactions. In hospitality, their virtual assistants excelled in managing daily administrative tasks and generating leads. Overall, clients praised their responsiveness, organization, and cost-effectiveness, indicating that Provirtualassistants is a strong fit for organizations in these industries seeking reliable administrative support.
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Chemicals & Biotechnology Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Provirtualassistants for their reasonable pricing and cost-effective services. One finance director noted the firm's competitive rates while emphasizing their effectiveness and hard work. An events planner also highlighted the reasonable hourly rates and quality of service, stating that the team managed daily tasks efficiently. Overall, the sentiment reflects a strong satisfaction with the value received relative to the costs incurred.Was this helpful?
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$5,000+Undisclosed50 - 249Medellín, Colombia
Services provided
10% Customer Service Outsourcing35% UX/UI Design35% Web Design +210% Back Office Outsourcing10% Business ConsultingFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 1 projectsXperience design is a service design company specializing in comprehensive customer experience solutions, including UX and UI design. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting their innovative approach and customer-first methodology. Clients appreciate their integration into agile workflows and commitment to product certification and validation.
Industry Experience
Xperience has demonstrated expertise in the financial services industry, particularly in customer experience design, UX, and UI. Their collaborative approach and focus on customer needs have garnered positive feedback, highlighting their ability to innovate and integrate seamlessly with client teams. The overall sentiment from this sector is highly favorable, indicating that potential clients in financial services can expect reliable, effective design solutions tailored to complex business requirements.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Xperience's overall cost and value for money. One reviewer highlighted their comprehensive approach, stating that Xperience's expertise in design, from concept to UI, justifies the investment. Another noted the integration of Xperience into their team, emphasizing the effective collaboration and deliverables provided. Overall, feedback indicates that clients feel the services rendered align well with their financial expectations and project needs, reinforcing a positive sentiment towards the company's pricing structure.Was this helpful?
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$75,000+$25 - $49 / hr50 - 249Couva, Trinidad and Tobago
Services provided
10% Customer Service Outsourcing50% IT Staff Augmentation10% Back Office Outsourcing +310% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projects2ndOffice Limited is a company specializing in supplying and installing modular office containers. The overall feedback reflects a professional and detail-oriented team, with 100% of reviewers highlighting their timely delivery and high-quality materials. Clients consistently commend their professional communication and management, emphasizing their ability to meet project deadlines and accommodate additional changes.
Industry Experience
2ndOffice Limited has received positive feedback from clients in the construction industry, particularly in HVAC solutions. Clients commend their expertise in delivering high-quality modular office containers with professional project management, timely delivery, and effective communication. The overall sentiment is highly favorable, highlighting their strong work ethic and alignment with client values. Potential clients in the construction sector may find 2ndOffice Limited a suitable partner for projects requiring customized modular solutions.
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ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding 2ndOffice Limited's pricing and overall value. One client noted that their 'pricing fit our budget' and highlighted the 'good value for cost' provided. Additionally, the company's commitment to quality and timely delivery was praised, indicating that clients feel they receive a worthwhile return on their investment. Overall, feedback reflects satisfaction with the balance of cost and quality in their services.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
30% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center ServicesFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 1 projectsInvispire Ecom Services Pvt Ltd is a Customer Support Outsourcing company providing solutions such as customer service support and vendor management for online retailers. With 100% of reviews highlighting improved response times and communication, clients commend their quick learning and responsiveness, though they note room for growth in product knowledge and decision-making for complex issues.
0 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 months$10,000 – $49,000 avg. project costEmail Support Services Experience
Invispire Ecom Services Pvt Ltd has received predominantly positive feedback in their Email Support Services, with clients noting improved response times and effective customer communication. 100% of reviewers highlighted the efficiency and professionalism in project delivery, while 80% appreciated the team's adaptability and eagerness to learn. However, a recurring theme in client feedback indicates a need for enhanced product knowledge and decision-making skills in complex scenarios. Overall, their expertise greatly alleviates pressure on sales teams.
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0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Support for Online Retailer
4.5 — Invispire Ecom Services Pvt Ltd provides customer service support for an online retailer. The team works with vendors to manage customer orders and provide customer support. Read moreWas this helpful?
Industry Experience
Invispire Ecom Services Pvt Ltd has demonstrated expertise primarily in the eCommerce industry, providing effective customer service support for online retailers. Feedback highlights their strengths in improving response times and vendor communication, which alleviated pressure from sales teams. Overall sentiment reflects satisfaction with prompt delivery and adaptability, although there are suggestions for enhancing product knowledge and decision-making in complex situations. This provider is well-suited for eCommerce projects seeking reliable customer service solutions.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Invispire Ecom Services Pvt Ltd as providing good value for money, with timely delivery and effective customer service support. One client noted improved response times and communication, attributing these successes to the company's efficient project management. However, there were suggestions for further enhancement in product knowledge and decision-making capabilities, indicating a potential area for increased value in future engagements.Was this helpful?
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$1,000+< $25 / hr10 - 49Sycamore, IL
Services provided
30% Customer Service Outsourcing45% Call Center Services25% Back Office OutsourcingFocus Areas
42% Email Support Services42% Chat Support Services16% Phone Support ServicesSee all 2 projectsRozlin Financial Group, Inc. is a debt collection agency that provides third-party collection services. Overall, 100% of reviewers commend their effective communication, responsiveness, and impressive collection rates. However, 50% suggest improvements in providing online data and progress updates.
Reviews mention Efficient
Clients have consistently praised Rozlin Financial Group, Inc. for their efficiency in managing collection accounts. One client noted, 'They communicate very well and are super efficient and responsive,' highlighting their effective workflow. Another remarked on their impressive collection rate and quick account processing, stating, 'Whatever their systems are, they seem to work.' Overall, the sentiment regarding efficiency is overwhelmingly positive, with no identified areas for improvement.-
Third-Party Collection Services for Surgery Center
5.0 Jul 16, 2020Workflow is great. They communicate very well and are super efficient and responsive. Also, they stay in constant contact and are there to answer any questions whenever we need them. They also get all accounts uploaded and worked very quickly.
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Industry Experience
Rozlin Financial Group, Inc. has demonstrated strong expertise in the healthcare and retail industries. In healthcare, they significantly improved collections for an outpatient surgery center, enhancing patient receivables by 50% through efficient communication and effective systems. In retail, they successfully collected outstanding bills for a pet retail store, providing consistent monthly reports. Overall, client feedback highlights Rozlin's efficient workflows and responsiveness, making them a valuable partner for businesses in need of collection services in both sectors.
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Healthcare RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients report that Rozlin Financial Group, Inc. provides significant value for money through effective collection services. One client noted a remarkable increase in collections compared to their previous provider, highlighting the company's efficient communication and responsiveness. Another client appreciates the consistent monthly payments received, despite a wish for enhanced online reporting. Overall, the sentiment is positive, emphasizing the company's effectiveness relative to its cost.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% PEO/Employee Leasing +220% Social Media Marketing20% StaffingFocus Areas
30% Email Support Services40% Phone Support Services30% Chat Support ServicesSee all 1 projectsQuantum Outsourcing Group is a digital marketing agency specializing in website development, SEO, and social media management. The company has received overwhelmingly positive feedback, with reviewers praising their organized project management, responsiveness, and commitment to client success. Approximately 90% of feedback highlights their ability to enhance web presence and generate qualified leads effectively.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Quantum Outsourcing Group reflect a strong overall sentiment of satisfaction among clients. Notably, one associate attorney highlighted their effective project management, timely delivery, and ability to significantly enhance website traffic and social media engagement. Clients appreciated Quantum's commitment to understanding their unique needs and delivering tailored solutions, with one noting, "They truly cared about our success." While there was a brief learning curve regarding brand alignment, the adaptability and responsiveness of the team were praised.Was this helpful?
Industry Experience
Quantum Outsourcing Group has demonstrated strong capabilities in the Legal Industry, particularly in personal injury law. Clients commend their expertise in website optimization, SEO, and social media management, highlighting improved online visibility and client engagement. The firm values Quantum's organized project management and responsiveness. Overall sentiment is highly positive, indicating that Quantum is well-suited for legal firms seeking effective digital marketing solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Quantum Outsourcing Group for delivering strong value for their costs, highlighting the effectiveness of their services in web optimization, SEO, and social media management. One client noted, 'Good value for cost,' emphasizing satisfaction with the outcomes, including increased website traffic and improved search rankings. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of service provided, with clients feeling they received substantial returns on their investment.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
15% Email Support Services50% Chat Support Services20% Phone Support Services +115% Order Processing & TakingSee all 3 projectsDialify LTD is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. With consistently high ratings, they excel in enhancing customer satisfaction and sales conversion rates, achieving a customer satisfaction increase from 65% to 90%. Their efficient handling of inquiries and technical support leads to notable client retention and revenue growth.
2 of 2 Email Support Services reviews are 5 stars$10,000 – $49,000 avg. project costEmail Support Services Experience
Dialify LTD has garnered predominantly positive feedback for their Email Support Services, with a significant improvement in customer satisfaction rates, increasing from 65% to 90%. Their expertise is highlighted through enhanced first contact resolution and efficiency in managing customer inquiries, contributing to a notable revenue increase for clients. Key strengths include responsiveness and high-quality service delivery, with clients appreciating their innovative approach. Approximately 95% of reviewers express satisfaction, citing their dedication and culture fit as standout attributes.
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2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Tech Recruiting Company
5.0 — Dialify LTD provides call center services for a tech recruiting company. The team manages all inbound and outbound calls for the client, focusing on appointment setting, customer service, and lead Read moreWas this helpful?
Industry Experience
Dialify LTD has demonstrated expertise primarily in the Human Resources and Hospitality & Leisure industries. Clients praised their strong capabilities in lead generation, customer support, and sales enhancement, resulting in significant revenue growth and improved customer satisfaction. Overall sentiment in the HR sector is positive due to their effective communication and problem resolution, while feedback from the hospitality sector highlights their innovative solutions and responsiveness. Dialify LTD is well-suited for businesses seeking robust customer engagement strategies in these industries.
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Human Resources Hospitality & leisureWas this helpful?
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$1,000+Undisclosed10 - 49Sao Paulo, Brazil
Services provided
10% Customer Service Outsourcing30% Recruiting15% HR Outsourcing +415% Staffing10% Executive Search10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsCombine Global Recruitment specializes in structuring management teams for fast-growing companies and creating efficient organizational structures. Their reviews highlight a seamless workflow with prompt, constructive communication, and comprehensive candidate data, facilitating informed decision-making. The feedback is overwhelmingly positive, with clients praising their strategic approach and effectiveness in meeting ambitious growth objectives. The company's ability to quickly grasp core business needs is particularly impressive.
Industry Experience
Combine Global Recruitment has demonstrated expertise in the Logistics & Supply Chain sector, particularly with fast-growing companies like Nowports. Feedback highlights their strategic approach to building effective teams and company culture, resulting in solid organizational structures and quality candidate pipelines. Clients commend their ability to provide comprehensive data for decision-making and effective communication throughout the engagement. Overall, sentiment in this industry is highly positive, indicating a strong fit for organizations seeking robust recruitment solutions.
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Logistics & Supply ChainWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Combine Global Recruitment for their holistic approach and strategic insights, which are perceived as valuable in meeting fast growth demands. One client noted the comprehensive candidate data provided, aiding in informed decision-making. Overall, the sentiment reflects satisfaction with the cost-to-value ratio, highlighting that the service's quality justifies the investment. The direct involvement of senior leadership, such as the CEO, was also appreciated, enhancing the perceived value.Was this helpful?
More responsive than most other service providers
Get in TouchCombine Global Recruitment is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
25% Customer Service Outsourcing20% Back Office Outsourcing15% Custom Software Development +610% Low/No Code Development10% Sales Outsourcing5% AI Development5% Cybersecurity5% Graphic Design5% Robotics Process AutomationFocus Areas
10% Email Support Services50% Phone Support Services25% Chat Support Services +115% Order Processing & TakingSee all 2 projectsSystato is a technology solutions company specializing in automation, AI, and integration services. Receiving overwhelmingly positive feedback, with reviewers highlighting their prompt communication and skilled workforce, Systato exceeded client expectations by significantly improving operational efficiency. Notably, 100% of reviewers appreciated their ability to rapidly deliver customized solutions and enhance workflow, resulting in substantial time-saving and improved business outcomes.
Reviews mention Efficient
Clients consistently commend Systato for their efficiency in delivering automation and integration solutions. One client noted that Systato's impressive speed in launching core integrations within a week significantly surpassed their previous experiences with other vendors. The tailored automation process not only streamlined workflows but also reduced administrative task time by 40%. Overall, the sentiment reflects a high level of satisfaction with Systato's ability to provide quick, efficient, and effective solutions that align with client needs.-
AI Development for Real Estate Management Company
5.0 Sep 15, 2024What really stood out to us was Systato's impressive speed in delivering results, far surpassing other providers we had worked with. Within just a few Zoom calls, they gained a deep understanding of our requirements and quickly got to work. Remarkably, they managed to launch the core integrations within a week of signing the contract, something that typically took weeks or even months with other vendors. Their efficiency and ability to hit the ground running not only saved us valuable time but also allowed us to start seeing benefits almost immediately.
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Industry Experience
Systato has demonstrated strong capabilities in the eCommerce and Real Estate industries. In eCommerce, they provided efficiency enhancements for GolfRoots, freeing up employee time and ensuring effective product management on Shopify. In Real Estate, they excelled in automation and AI solutions, significantly improving lead response times and conversion rates for Fridman Properties Family. Overall, client sentiment is highly positive, highlighting Systato's expertise in tailored solutions and exceptional communication, making them a suitable choice for businesses in these sectors.
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eCommerce Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Systato has received positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight the company's ability to deliver high-quality services within budget constraints, with one client noting 'good value for cost' and another emphasizing that Systato's pricing fit their budget. Both reviews commend the efficiency and effectiveness of Systato's solutions, which not only saved time but also enhanced operational performance, further underlining the perceived value of their services.Was this helpful?
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$1,000+< $25 / hr50 - 249New Delhi, India
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center Services +110% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 4 projectsTravelsBpo is a Customer Support Outsourcing company that excels in delivering 24/7 multilingual customer service solutions, focusing on visas, travel documentation, and border-crossing inquiries. Reviews indicate 100% positive feedback, highlighting their professionalism and ability to improve customer satisfaction and retention through efficient service and insightful reporting. Their proactive problem-solving and adaptability during peak periods are particularly praised.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Travel Solutions Company
5.0 — TravelsBpo provided 24/7 multilingual customer support services for a travel solutions company. The team managed the client's customer support operations, focusing on inbound and outbound inquiries. Read moreWas this helpful?
Industry Experience
TravelsBpo has demonstrated robust expertise across various industries, including Information Technology, Consulting, Advertising & Marketing, and Staffing & Recruiting. Clients notably praised their ability to enhance customer support efficiency, reduce response times, and improve satisfaction in the travel management sector. The company showcases strengths in project management, clear communication, and adaptability, positioning them as a valuable partner for businesses seeking to optimize customer experiences and operational efficiency in these sectors.
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Information technology Consulting Other industries Advertising & marketingWas this helpful?
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$1,000+< $25 / hr10 - 49Armenia, Colombia
Services provided
30% Customer Service Outsourcing35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Email Support Services30% Order Processing & Taking25% Chat Support Services +110% Phone Support ServicesSee all 3 projectsBrave Solutions is a marketing and branding consultancy known for its tailored strategies across diverse industries, including dental technology, food and beverage, e-commerce, and floral services. Their reviews reveal a 100% positive feedback rate, highlighting exceptional project management, effective communication, and the ability to understand unique business needs. Approximately 80% of reviewers praised their customized and innovative approach to marketing challenges.
Reviews mention Communicative
The feedback regarding Brave Solutions highlights their exceptional communicative skills, with clients emphasizing their clear and consistent communication throughout projects. One client noted, "We never had to chase them for feedback; things were always on top with them without being obtrusive." Additionally, their collaborative approach was praised, as they actively engaged with clients to ensure alignment with their messaging. Overall, the sentiment reflects a strong appreciation for their commitment to effective communication and client involvement.-
Social Media & Content Marketing Strategy for E-Commerce Co
5.0 Apr 7, 2025They were clear and consistent in their communication. We never had to chase them for feedback, things were always on top with them without being obtrusive. The project was always a collaboration, never a handoff, and that did make a huge difference.
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Industry Experience
Brave Solutions has demonstrated expertise in eCommerce and Advertising & Marketing, receiving positive feedback for their strategic approach and data management capabilities. In eCommerce, they effectively enhanced brand engagement through cohesive marketing strategies. In the Advertising sector, they excelled in data integration and customer targeting, significantly improving decision-making processes. Overall, clients praise their collaborative communication and commitment to client success, making them a suitable choice for companies in these industries.
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eCommerce Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Brave Solutions for providing good value for money, with feedback highlighting that their pricing fits within budgetary constraints while delivering high-quality results. One client noted, "Good value for cost," while another appreciated the tailored approach that led to significant improvements in data management and marketing effectiveness. Overall, the sentiment reflects satisfaction with the balance of cost and the quality of service provided.Was this helpful?
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$5,000+< $25 / hr50 - 249
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Language InterpretationFocus Areas
20% Email Support Services40% Phone Support Services25% Chat Support Services +115% Order Processing & TakingSee all 1 projectsY-CON BPS is a business process outsourcing company specializing in customer interaction management, virtual sales optimization, and post-sale support. The company has received overwhelmingly positive feedback, with 95% of reviews highlighting its effective project management, quick adaptability, and significant improvements in customer satisfaction and sales metrics. Key achievements include a 40% reduction in cart abandonment and a rise in customer satisfaction scores from 4.1 to 4.8 out of 5.
1 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 monthsLess than $10,000 avg. project costEmail Support Services Experience
Overall feedback for Y-CON BPS in Email Support Services is highly positive, with a customer satisfaction score (CSAT) of 4.8/5 and a conversion rate improvement from 12% to 28%. Key strengths include efficient communication, a 40% reduction in abandoned carts, and a 60% drop in complaint rates. Clients noted the professionalism and adaptability of Y-CON BPS's team, which comprised well-trained university students. Areas for improvement include expanding support during peak hours and providing more strategic insights.
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Industry Experience
Y-CON BPS has received positive feedback primarily from the manufacturing industry, specifically related to customer interaction management and sales optimization for products like memory foam mattresses. Clients noted significant improvements in customer satisfaction (CSAT) metrics, conversion rates, and order accuracy. The provider's strengths include effective communication, professionalism, and the ability to deliver measurable results. Potential clients in manufacturing can expect a strong fit, particularly for projects focused on enhancing customer service and sales processes.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Y-CON BPS, noting that their services provide excellent value for money. One client highlighted a significant conversion rate increase from 12% to 28% and a CSAT score improvement from 4.1 to 4.8 out of 5, showcasing effective outcomes relative to cost. The professionalism and responsiveness of the team were particularly praised, although there were suggestions for expanded support during peak hours to enhance service further.Was this helpful?
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UndisclosedUndisclosed50 - 249Makati, Philippines
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
10% Email Support Services40% Chat Support Services40% Phone Support Services +110% Order Processing & TakingSee all 3 projectsConcert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.
Reviews mention Understands their clients' needs
Clients commend Concert 8 Solutions Inc. for their professionalism and deep understanding of complex products. One client highlighted their responsiveness and effective communication, noting that regular engagement allowed for timely identification and resolution of issues. The overall sentiment reflects a strong appreciation for Concert 8's ability to grasp client needs and deliver tailored support, contributing to a seamless collaboration.-
Helpdesk Services for AI Company
5.0 Apr 26, 2022Their continuous engagement with us and status sharing regarding our product helped us discover malfunctions and correct them before they affected our client. Their professionalism and understanding of our complex product, as well as their responsiveness, were most impressive. Everyone in Concert8 was extremely pleasant to communicate with.
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Industry Experience
Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.
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IT Services Other Industry MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.Was this helpful?
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$1,000+Undisclosed10 - 49Irvine, CA
Services provided
25% Customer Service Outsourcing50% IT Staff Augmentation25% Call Center ServicesFocus Areas
25% Email Support Services45% Phone Support Services25% Chat Support Services +15% Order Processing & TakingSee all 1 projectsHelpt is a Customer Support Outsourcing firm providing Remote Customer Care and Call Center Solutions. Reviews indicate a 100% positive experience, with clients highlighting their effective after-hours call screening and emergency response management. The company's team is praised for professionalism, promptness, and adaptability, consistently ensuring optimal outcomes for their clients.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Helpt highlight a strong overall sentiment, with clients praising their effective handling of after-hours support and seamless implementation. One client noted that 90% of non-emergency calls are now managed by Helpt, allowing their team to focus on true emergencies. The well-trained staff and prompt communication were frequently commended, with one reviewer stating the experience was 'A+'. There were no significant areas for improvement identified, reflecting high client satisfaction.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Nonemergency Call Support for POS Software Firm
5.0 — Helpt provides call center services for a POS software provider seven days a week. They handle after-hours, non-emergency support calls and forward emergency calls to the client's team. Read moreWas this helpful?
Industry Experience
The provider has demonstrated significant expertise in the Software industry, specifically with Point of Sale (POS) software firms. Clients commend their effective after-hours support, noting improved call screening and responsiveness. Feedback highlights their well-trained staff and strong communication skills, fostering a positive impact on client operations. Overall sentiment is highly favorable, indicating that companies in the software sector seeking reliable support services would find this provider to be a strong fit.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently highlight the company's competitive pricing and overall good value for money. One client noted that Helpt was selected due to its 'pricing fit our budget' and 'good value for cost.' Additionally, the seamless implementation and impressive responsiveness further reinforced their satisfaction, with one client stating their experience was 'A+' and expressing no areas for improvement.Was this helpful?
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 15 Email Support Outsourcing Companies
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Email Support Services75% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
35% Customer Service Outsourcing17% Email Support Services65% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% Customer Service Outsourcing30% Email Support Services40% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
35.7/40.020/20 Reviews9/10 Clients & Experience6.7/10 Market PresenceService focus
65% Customer Service Outsourcing30% Email Support Services35% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.6/40.017/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing40% Email Support Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Customer Service Outsourcing25% Email Support Services90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing20% Email Support Services85% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing10% Email Support Services60% Other -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Email Support Services70% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing25% Email Support Services90% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.7/40.018.8/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
65% Customer Service Outsourcing30% Email Support Services35% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing20% Email Support Services70% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing15% Email Support Services70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing15% Email Support Services50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing20% Email Support Services70% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing20% Email Support Services45% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
50% Customer Service Outsourcing40% Email Support Services50% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.6/40.016.2/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Email Support Services55% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing10% Email Support Services45% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.7/40.016.4/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing25% Email Support Services55% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
37.9/40.019.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing19% Email Support Services70% Other -
$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing22% Email Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32.1/40.017.2/20 Reviews8/10 Clients & Experience6.8/10 Market PresenceService focus
20% Customer Service Outsourcing30% Email Support Services80% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.7/40.016.2/20 Reviews6.7/10 Clients & Experience7.8/10 Market PresenceService focus
45% Customer Service Outsourcing30% Email Support Services55% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Ability to deliver
32.2/40.015.8/20 Reviews9.3/10 Clients & Experience7.1/10 Market PresenceService focus
25% Customer Service Outsourcing35% Email Support Services75% Other
Latest Email Support Services Articles
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