Top Email Support Services
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List of the Top Email Support Outsourcing Companies
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$1,000+< $25 / hr10 - 49Armenia, Colombia
Services provided
30% Customer Service Outsourcing35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Email Support Services30% Order Processing & Taking25% Chat Support Services +110% Phone Support ServicesSee all 3 projectsBrave Solutions is a marketing and branding consultancy known for its tailored strategies across diverse industries, including dental technology, food and beverage, e-commerce, and floral services. Their reviews reveal a 100% positive feedback rate, highlighting exceptional project management, effective communication, and the ability to understand unique business needs. Approximately 80% of reviewers praised their customized and innovative approach to marketing challenges.
Reviews mention Communicative
The feedback regarding Brave Solutions highlights their exceptional communicative skills, with clients emphasizing their clear and consistent communication throughout projects. One client noted, "We never had to chase them for feedback; things were always on top with them without being obtrusive." Additionally, their collaborative approach was praised, as they actively engaged with clients to ensure alignment with their messaging. Overall, the sentiment reflects a strong appreciation for their commitment to effective communication and client involvement.-
Social Media & Content Marketing Strategy for E-Commerce Co
5.0 Apr 7, 2025They were clear and consistent in their communication. We never had to chase them for feedback, things were always on top with them without being obtrusive. The project was always a collaboration, never a handoff, and that did make a huge difference.
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Industry Experience
Brave Solutions has demonstrated expertise in eCommerce and Advertising & Marketing, receiving positive feedback for their strategic approach and data management capabilities. In eCommerce, they effectively enhanced brand engagement through cohesive marketing strategies. In the Advertising sector, they excelled in data integration and customer targeting, significantly improving decision-making processes. Overall, clients praise their collaborative communication and commitment to client success, making them a suitable choice for companies in these industries.
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eCommerce Advertising & marketingWas this helpful?
Average Project Cost Breakdown
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Clients have consistently praised Brave Solutions for providing good value for money, with feedback highlighting that their pricing fits within budgetary constraints while delivering high-quality results. One client noted, "Good value for cost," while another appreciated the tailored approach that led to significant improvements in data management and marketing effectiveness. Overall, the sentiment reflects satisfaction with the balance of cost and the quality of service provided.Was this helpful?
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UndisclosedUndisclosed50 - 249Makati, Philippines
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
10% Email Support Services40% Chat Support Services40% Phone Support Services +110% Order Processing & TakingSee all 3 projectsConcert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.
Reviews mention Professional
Concert 8 Solutions Inc. is noted for their high level of professionalism and responsiveness. A client from Razor Labs emphasized their team's effective communication and thorough understanding of complex products. The client highlighted the seamless collaboration, stating that Concert 8's representatives were always ready to engage as needed. Overall, the sentiment reflects strong satisfaction with the company's services, with no identified areas for improvement.-
Helpdesk Services for AI Company
5.0 Apr 26, 2022The professionalism and understanding of our complex product, as well as their responsiveness, were most impressive. Everyone in Concert8 was extremely pleasant to communicate with. We were truly very impressed with them and they delivered perfectly.
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Industry Experience
Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.
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IT Services Other Industry MediaWas this helpful?
Average Project Cost Breakdown
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Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.Was this helpful?
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$1,000+< $25 / hr10 - 49Houston, TX
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +220% Marketing Strategy20% Social Media MarketingFocus Areas
35% Email Support Services35% Phone Support Services15% Chat Support Services +115% Order Processing & TakingSee all 1 projectsVirtue Ally is a virtual assistant agency known for providing comprehensive operational and marketing support, significantly improving client efficiency and capacity. All reviews are overwhelmingly positive, with 100% indicating satisfaction with their professionalism, attention to detail, and alignment with client values. Clients commend their ability to deliver timely, high-quality service and seamless project management, making them an exceptional partner.
Industry Experience
Virtue Ally has received positive feedback primarily within the Advertising & Marketing industry. Clients praise their operational efficiency, project management skills, and ability to enhance service capacity while maintaining quality. Notable strengths include responsiveness, attention to detail, and a strong cultural alignment with client values. Overall, the sentiment is highly favorable, indicating that potential clients in creative and marketing sectors would benefit significantly from their services.
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Average Project Cost Breakdown
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Clients appreciate Virtue Ally's competitive pricing and perceived value, noting that their services fit well within budget constraints. One client highlighted the 'good value for cost' and emphasized how the partnership allowed for expanded capacity and improved operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with no noted areas for improvement in pricing or value delivery.Was this helpful?
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Undisclosed< $25 / hr10 - 49Alcabideche, Portugal
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing20% Recruiting +220% Recruitment Process Outsourcing10% StaffingFocus Areas
30% Email Support Services30% Chat Support Services30% Phone Support Services +110% Order Processing & TakingSee all 5 projectsMFAgency is a specialized administrative support company offering services in data entry and administrative assistance. Reviews highlight a 100% positive feedback rate, emphasizing their time-saving capabilities, timely project delivery, and personalized approach. Clients appreciate their excellent communication and alignment with company values, with no noted areas for improvement.
Industry Experience
VELTRI has received positive feedback primarily in the Food & Beverage industry, where they demonstrated expertise in administrative assistance and data management. Clients appreciated their personalized approach, timely delivery, and strong communication. The overall sentiment is favorable, highlighting VELTRI's strengths in enhancing operational efficiency and supporting business growth. Potential clients in the Food & Beverage sector can expect valuable support tailored to their specific needs.
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Food & BeverageWas this helpful?
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Clients have expressed satisfaction with VELTRI's value for money, highlighting a strong alignment between quality and cost. One client noted the 'good value for cost' and appreciated the company's ability to save time on administrative tasks, which contributed to business growth. Overall, the sentiment is positive, with feedback indicating that VELTRI delivers high-quality services while maintaining reasonable pricing, with no suggested improvements from clients.Was this helpful?
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$50,000+< $25 / hr50 - 249San Jose, CA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +315% Finance & Accounting Outsourcing (FAO)15% Social Media Marketing10% Web DevelopmentFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsSuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.
Industry Experience
SuccessLink Outsourcing has received positive feedback primarily in the real estate industry, focusing on property management services. Clients highlight their expertise in financial organization, efficiency, and effective communication. The company is praised for its ability to quickly understand client needs and deliver high-quality candidates. Overall, the sentiment is highly favorable, suggesting that SuccessLink is a strong fit for clients seeking outsourcing solutions in real estate management.
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Real estateWas this helpful?
Average Project Cost Breakdown
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Clients have expressed high satisfaction with SuccessLink Outsourcing's cost-effectiveness and value for money. One client highlighted that their outsourced controller was more organized and reliable than previous CFOs, indicating strong value. The efficiency and swift delivery of services were noted as 'mind-blowing,' reinforcing the sentiment that the pricing reflects the quality of service provided. Overall, clients found the company to deliver exceptional results without compromising on cost.Was this helpful?
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$25,000+< $25 / hr50 - 249Bengaluru, India
Services provided
25% Customer Service Outsourcing20% Business Consulting20% Call Center Services +315% Back Office Outsourcing10% Financial Consulting10% Sales OutsourcingFocus Areas
11% Email Support Services37% Order Processing & Taking37% Phone Support Services +115% Chat Support ServicesSee all 17 projectsWestshore Bpo Pvt Ltd is a Customer Service Outsourcing provider, specializing in Call Center Solutions and Remote Customer Care. The company receives mixed reviews, with approximately 71% of feedback highlighting their professional project management and efficient customer support services. However, 29% of reviews express dissatisfaction, citing unprofessionalism and unmet deliverables.
Reviews mention Experienced
The feedback regarding Westshore Bpo Pvt Ltd reflects a highly positive sentiment, highlighting their effective project management and adaptability. Clients noted their commitment to improvement and customer satisfaction, with one stating, 'project management has not been a let-down' and praising their 'reactive' communication style. However, a suggestion for improvement was made regarding the recruitment of non-English language support agents, indicating a potential area for enhanced service delivery.-
Customer Service Outsourcing for IT Services Company
5.0 Nov 11, 2024WESTSHORE BPO has been at outsourced our customer support for the past four years and Project management has not been a let-down. It always meets the delivery schedule and is keen on ensuring that there is smooth running through the management of projects. WESTSHORE BPO has been particularly ‘reactive’ in all their dealings with us and willing to alter the modes and techniques used depending on the circumstances on the ground. This aspect has been one of the most effective approaches when it comes to communication and conflict solving when dealing with their company. When it comes to constant satisfaction, different aspects have played the key role of which some include efficient project management by WESTSHORE BPO and its customer-focused mindset.
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Industry Experience
Westshore Bpo Pvt Ltd has received diverse feedback across several industries including Software, IT Services, Healthcare, Financial Services, and Information Technology. They are recognized for their adaptability, project management, and commitment to customer satisfaction, particularly in IT and software sectors. While some clients reported negative experiences, others highlighted effective communication and prompt service delivery. Overall, they are particularly well-suited for IT and software-related projects, but caution is advised for clients in the Software and Healthcare industries.
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Software IT Services Healthcare Financial services Information technology Other IndustryWas this helpful?
Average Project Cost Breakdown
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Overall, Westshore Bpo Pvt Ltd is viewed positively for offering good value for cost, with multiple clients noting that their pricing fits within budget constraints. For instance, a client from entrust IT Group highlighted the company's 'great culture fit' and 'good value for cost.' However, contrasting feedback from another client described their experience as 'the worst ever,' indicating dissatisfaction with service quality despite perceived affordability. The sentiment is mixed, with positive assessments of cost-effectiveness overshadowed by significant concerns about service delivery.Was this helpful?
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$5,000+< $25 / hr50 - 249Medellín, Colombia
Services provided
20% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +315% Sales Outsourcing10% Recruiting10% StaffingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsOrigen BPO is a customer support services provider, specializing in help desk and customer support operations. Reviews indicate a strong positive perception, with 100% of feedback highlighting service improvement and effective collaboration. Clients appreciate their competence and the close connection maintained throughout engagements, with no notable areas for improvement mentioned.
Industry Experience
Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
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Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.Was this helpful?
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$5,000+< $25 / hr50 - 249
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Language InterpretationFocus Areas
20% Email Support Services40% Phone Support Services25% Chat Support Services +115% Order Processing & TakingSee all 1 projectsY-CON BPS is a business process outsourcing company specializing in customer interaction management, virtual sales optimization, and post-sale support. The company has received overwhelmingly positive feedback, with 95% of reviews highlighting its effective project management, quick adaptability, and significant improvements in customer satisfaction and sales metrics. Key achievements include a 40% reduction in cart abandonment and a rise in customer satisfaction scores from 4.1 to 4.8 out of 5.
1 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 monthsLess than $10,000 avg. project costEmail Support Services Experience
Overall feedback for Y-CON BPS in Email Support Services is highly positive, with a customer satisfaction score (CSAT) of 4.8/5 and a conversion rate improvement from 12% to 28%. Key strengths include efficient communication, a 40% reduction in abandoned carts, and a 60% drop in complaint rates. Clients noted the professionalism and adaptability of Y-CON BPS's team, which comprised well-trained university students. Areas for improvement include expanding support during peak hours and providing more strategic insights.
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Industry Experience
Y-CON BPS has received positive feedback primarily from the manufacturing industry, specifically related to customer interaction management and sales optimization for products like memory foam mattresses. Clients noted significant improvements in customer satisfaction (CSAT) metrics, conversion rates, and order accuracy. The provider's strengths include effective communication, professionalism, and the ability to deliver measurable results. Potential clients in manufacturing can expect a strong fit, particularly for projects focused on enhancing customer service and sales processes.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
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Clients have expressed high satisfaction with Y-CON BPS, noting that their services provide excellent value for money. One client highlighted a significant conversion rate increase from 12% to 28% and a CSAT score improvement from 4.1 to 4.8 out of 5, showcasing effective outcomes relative to cost. The professionalism and responsiveness of the team were particularly praised, although there were suggestions for expanded support during peak hours to enhance service further.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing40% Call Center Services30% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 2 projectsEnglish Call Centre is a company specializing in providing exceptional English call center services, effectively managing both inbound and outbound communications for businesses. Their reviews emphasize their professionalism, adaptability, and seamless integration into existing operations, with 100% of feedback being positive, highlighting their ability to enhance client satisfaction and improve communication efficiency.
Industry Experience
English Call Centre has received positive feedback primarily in the Advertising & Marketing industry. Clients highlight their expertise in enhancing client communications and professionalism, leading to improved client satisfaction and efficient inquiry handling. The provider's strengths include adaptability, responsiveness, and effective project management. Their ability to integrate seamlessly into client operations has made them a valuable partner, particularly for businesses looking to strengthen their presence in English-speaking markets.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
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Clients have highlighted English Call Centre's pricing as well-aligned with their budget, noting it provides good value for the cost. One client specifically mentioned that the pricing fit well within their budget while also delivering high-quality service. Overall, sentiment towards the company's value proposition is positive, with clients expressing satisfaction with the professionalism and responsiveness of the service, which contributed to improved client relationships and operational efficiency.Was this helpful?
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$1,000+< $25 / hr10 - 49Phoenix, AZ
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
20% Email Support Services40% Chat Support Services40% Phone Support ServicesSee all 3 projectsRemote Ops Solutions is a Customer Support Outsourcing company specializing in virtual assistant placement and administrative support. Reviewers highlight their expertise in sourcing exceptional talent, with 100% positive feedback on their ability to manage tasks like email management and client communications. Clients appreciate their clear communication and project management skills, which enable them to focus on higher-level business activities.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office & Customer Service Outsourcing for Marketing Co
5.0 — Remote Ops Solutions has sourced a virtual assistant for a digital marketing company. The assistant handles operational support, email inbox management, end-client communications, blog posting, and Read moreWas this helpful?
Industry Experience
Remote Ops Solutions has demonstrated expertise in the Food & Beverage and Advertising & Marketing industries, receiving positive feedback for their effective virtual assistant placements. Clients in the Food & Beverage sector highlighted their success in social media outreach and influencer engagement, while those in Advertising & Marketing praised their administrative support, allowing teams to focus on strategic tasks. Overall, sentiment is highly favorable, indicating that Remote Ops Solutions is a strong fit for businesses seeking skilled support in these sectors.
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Food & Beverage Advertising & marketingWas this helpful?
Average Project Cost Breakdown
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Clients express strong satisfaction with Remote Ops Solutions' pricing and value for money. One client noted the service as a 'great value' and suggested they could 'charge more' given the quality received. Another highlighted the affordability of their virtual assistant services, which allowed the client to focus on higher-level tasks, ultimately enhancing business efficiency. Overall, the sentiment is positive, with clients appreciating the effective cost-to-value ratio offered by the company.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing10% Cloud Consulting & SI10% Content Marketing +710% Custom Software Development10% IT Strategy Consulting10% Mobile App Development10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 1 projectsHatchTechs UAE is a versatile technology development company specializing in interactive exhibit design and custom CRM solutions. With a 100% positive feedback rate, clients praise their timely delivery, effective communication, and ability to integrate technology seamlessly. Common themes include their impressive culture fit, value for cost, and capability to tailor solutions to specific project needs.
Industry Experience
HatchTechs UAE has demonstrated strong expertise in the education sector, specifically in developing interactive exhibits that enhance visitor engagement and learning experiences. Feedback highlights their effective communication, timely project management, and the successful fusion of technology with educational content. Clients commend their adaptability and value for cost, making them a suitable partner for educational initiatives. Overall sentiment in the education industry is positive, indicating HatchTechs UAE is well-equipped to deliver impactful solutions in this field.
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EducationWas this helpful?
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Clients have noted HatchTechs UAE provides good value for cost, with one reviewer highlighting their selection due to a 'great culture fit' and 'good value for cost.' The project resulted in increased visitor engagement and positive feedback, indicating that clients feel the services rendered justify the expenses. Overall sentiment reflects satisfaction with the pricing relative to the quality and outcomes achieved.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Philadelphia, PA
Services provided
10% Customer Service Outsourcing80% Call Center Services10% Sales OutsourcingFocus Areas
30% Email Support Services30% Phone Support Services20% Chat Support Services +120% Order Processing & TakingSee all 6 projectsAnswerFront is a Customer Support Outsourcing company that excels in providing comprehensive Call Center Solutions and Customer Service BPO. Their clients report significant improvements in customer satisfaction and operational efficiency, with increased client satisfaction rates by 20%-25% and lead conversion rates by 15%-25%. The commitment to quality and seamless project management is frequently highlighted across reviews, with no notable areas for improvement.
4 of 4 Customer Service Outsourcing reviews are 5 stars4 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Marketing Company
5.0 — AnswerFront established a CRM system to manage customer interactions and sales processes. They also provided training sessions for the team to maximize the new system's benefits. Read moreWas this helpful?
Industry Experience
AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.
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Advertising & marketing Human Resources Business services Home ServicesWas this helpful?
Average Project Cost Breakdown
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Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.Was this helpful?
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Undisclosed$25 - $49 / hr10 - 49Harlow, England
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingFocus Areas
25% Email Support Services45% Phone Support Services20% Order Processing & Taking +110% Chat Support ServicesSee all 1 projectsMedical PA is a call center service provider specializing in managing phone calls and appointment scheduling for medical clinics. Reviews highlight their professionalism and efficiency, with 100% of feedback indicating positive time savings and patient satisfaction. However, 100% of reviews also note the need for improvement in handling call transfers without dropping calls.
Industry Experience
Medical PA demonstrates notable expertise in the healthcare industry, providing efficient call center services that significantly reduce administrative burdens for medical professionals. Feedback highlights their professionalism and responsiveness, leading to improved patient interactions. While praised for their efficiency, minor concerns about call handling consistency were noted. Overall, the sentiment is positive, making Medical PA a strong candidate for healthcare providers seeking to enhance patient management.
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HealthcareWas this helpful?
Average Project Cost Breakdown
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Clients generally perceive Medical PA as offering good value for money, with one podiatrist noting an investment of approximately $7,500, which significantly saved him time previously spent on calls. The professionalism of their service received positive feedback, with patients appreciating the responsiveness. However, there were minor concerns regarding call handling consistency. Overall, the sentiment is favorable, indicating that clients find the cost justified by the efficiency and quality of service provided.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
30% Customer Service Outsourcing30% Data Annotation Services30% Recruiting +110% Recruitment Process OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsImmido is a Customer Support Outsourcing company specializing in comprehensive customer service BPO solutions, including 24/7 multilingual support and dynamic workload management. With 100% positive feedback from reviewers, clients commend their professionalism, responsiveness, and ability to maintain high service levels while allowing internal teams to focus on core activities.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for Immido has been overwhelmingly positive, highlighting their professionalism, responsiveness, and effective project management. One client, the Head of Technical Operations at Spribe, commended Immido for their ability to maintain high service levels and adapt to dynamic workloads, resulting in improved customer satisfaction. The team's commitment to strict SLAs and 24/7 multilingual support was particularly noted, with no significant areas for improvement identified by the client.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for iGaming Company
5.0 — Immido provides customer service outsourcing for an iGaming company. The team handles customer inquiries, providing 24/7 multilingual support, issue handling, escalation, and communication with Read moreWas this helpful?
Industry Experience
Immido has demonstrated strong expertise in the IT Services industry, particularly in customer support for iGaming providers. Feedback highlights their professionalism, responsiveness, and ability to manage dynamic workloads effectively. Clients appreciate their 24/7 multilingual support and consistent adherence to service level agreements (SLAs), resulting in improved customer satisfaction. Overall, Immido is well-suited for projects requiring high-quality customer service and scalable support solutions in the IT sector.
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Clients have noted that Immido offers good value for cost, particularly for comprehensive customer support services. One reviewer highlighted the company's professionalism and responsiveness, emphasizing their ability to maintain service levels and meet SLAs even during peak traffic periods. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service provided, with no significant areas for improvement identified.Was this helpful?
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$5,000+< $25 / hr50 - 249
Services provided
30% Customer Service Outsourcing35% Call Center Services35% Sales OutsourcingFocus Areas
10% Email Support Services40% Order Processing & Taking40% Phone Support Services +110% Chat Support ServicesSee all 1 projectsKexxel BPO is a Customer Service BPO specializing in Customer Support Outsourcing and conducting detailed customer service surveys for global clients. Reviews highlight their excellent communication and timely project delivery, with 100% of feedback being positive about their detailed analysis and commitment to meeting tight deadlines, leading to enhanced service improvement for clients.
Reviews mention Hard working
The sentiment regarding Kexxel BPO's work ethic is overwhelmingly positive. Clients noted that the team demonstrated exceptional dedication, often working beyond regular hours to meet tight deadlines. One client highlighted their prompt completion of tasks and effective communication, stating, 'The Kexxel team worked closely with our management team' and 'we were very happy with the timeline.' Overall, Kexxel BPO is recognized for their hard work and commitment to delivering high-quality results.-
Customer Survey & Analysis for Tech & Consulting Company
4.5 Jan 13, 2024The communication between the Kexxel BPO team and our team was fluid. What impressed me the most was that the team worked beyond the regular hours, as some of our clients were based out of the country. We were also very happy that they completed the project before the timeline as we gave them a very narrow timeline.
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0 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Survey & Analysis for Tech & Consulting Company
4.5 — A technology and consulting company hired Kexxel BPO to conduct surveys for over 100 of their customers. The team also provided reports and detailed analyses to the client. Read moreWas this helpful?
Industry Experience
Kexxel BPO has demonstrated significant expertise in the consulting industry, particularly in conducting customer surveys for global companies. Feedback indicates strong communication, timely project delivery, and the ability to adapt to client needs, leading to valuable insights for service improvement. Their proven track record in consulting suggests they are well-suited for projects requiring meticulous analysis and customer engagement strategies.
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ConsultingWas this helpful?
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Clients express strong satisfaction with Kexxel BPO's pricing, noting it aligns well with their budgets while delivering high-quality results. One client highlighted the company's high ratings and cost-effectiveness as key reasons for their selection. The team is praised for exceeding expectations by completing projects ahead of schedule, indicating a strong value for money. Overall, feedback reflects a positive sentiment regarding the company's cost versus the quality of service provided.Was this helpful?
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$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Back Office OutsourcingFocus Areas
30% Email Support Services50% Phone Support Services20% Chat Support ServicesSee all 1 projectsHi-Deas Expedient Solutions Limited is a call center service provider renowned for its efficient and responsive customer support. Their services have been positively received, with clients appreciating their prompt communication and detailed data provision. Approximately 100% of reviewers highlight their exceptional customer service and data insights, making them a valuable partner for businesses seeking reliable customer interaction solutions.
Industry Experience
Hi-Deas Expedient Solutions Limited has demonstrated strong capabilities in the financial services industry, particularly in enhancing customer experience through outsourced call center services. Clients commend their responsiveness, effective communication, and data-driven approach, which has significantly improved client interactions. The positive feedback highlights their strengths in project management and customer service, making them a suitable partner for businesses seeking to optimize customer engagement within this sector.
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Financial servicesWas this helpful?
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Clients have expressed satisfaction with Hi-Deas Expedient Solutions Limited's pricing, often noting their services as cost-effective. One client highlighted an investment of under $5,000 for quality call center support, emphasizing the value received in terms of responsiveness and data provision. Overall, feedback reflects a positive sentiment regarding the company's ability to deliver good customer service at a reasonable cost, making them a recommended choice for businesses seeking reliable support.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999San Diego, CA
Services provided
45% Customer Service Outsourcing45% Call Center Services5% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesRedial BPO Call Center is an answering service established in 2017. The agency offers Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchRedial BPO Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Culver City, CA
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingFocus Areas
20% Email Support Services50% Phone Support Services30% Chat Support ServicesSee all 1 projectsGeBBS Healthcare Solutions is a healthcare outsourcing company specializing in revenue cycle management services, including data entry, medical coding, and accounts receivables follow-up. Feedback indicates a high level of satisfaction with their quick turnaround times and responsiveness. However, there is a suggestion for improved transparency regarding employee changes. Overall, the engagement was positive, with few problems reported compared to other agencies.
Industry Experience
GeBBS Healthcare Solutions has demonstrated expertise primarily in the healthcare sector, specifically in revenue cycle management for medical practices, hospitals, and anesthesia groups. Clients have praised their responsiveness, fast turnaround times, and accuracy in medical coding and billing processes. Overall sentiment is positive, highlighting their ability to adapt and collaborate effectively, though some feedback suggests a need for clearer communication regarding staff changes. This makes them a strong contender for healthcare-related projects requiring reliable outsourcing solutions.
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HealthcareWas this helpful?
Average Project Cost Breakdown
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Clients generally perceive GeBBS Healthcare Solutions as offering competitive pricing and good value for money. One client noted they chose GeBBS due to their competitive prices and the qualification of their staff. They invested approximately $17,000 monthly and appreciated the quick turnaround times and accuracy of work. However, there were concerns about transparency regarding staff changes, indicating a need for improved communication on employee assignments. Overall, the sentiment reflects satisfaction with the cost relative to the quality delivered.Was this helpful?
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$1,000+< $25 / hr2 - 9Barranquilla, Colombia
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingFocus Areas
15% Email Support Services35% Phone Support Services30% Order Processing & Taking +120% Chat Support ServicesSee all 1 projectsDeducto is a sales consulting company known for its adeptness in virtual selling environments. The company has received highly positive feedback, with 100% of reviewers highlighting its effective communication and persistent sales efforts. Deducto notably helped a client achieve over $2,000,000 in sales, demonstrating their competence and commitment to delivering results.
Industry Experience
Deducto has demonstrated strong capabilities in the Food & Beverage industry, particularly in facilitating sales strategies for products like frozen treats. Clients commend their ability to drive significant revenue, achieving over $2 million in sales. Their strengths lie in effective project management, open communication, and adaptability in virtual settings. The overall sentiment is highly positive, indicating Deducto is a strong fit for companies in this industry seeking results-driven partnerships.
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Food & BeverageWas this helpful?
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Clients have indicated that the company's pricing is competitive and aligns well with their budgets, highlighting it as a key factor in their selection. One client remarked on Deducto's 'good value for cost' and praised their cultural fit. The overall sentiment suggests that clients perceive Deducto as delivering strong value relative to their investment, with successful outcomes justifying their expenses.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Noida, India
Services provided
10% Customer Service Outsourcing15% E-Commerce Development10% Back Office Outsourcing +810% IoT Development10% Pay Per Click10% Search Engine Optimization10% UX/UI Design10% Web Design5% IT Managed Services5% IT Staff Augmentation5% Mobile App DevelopmentFocus Areas
15% Email Support Services45% Phone Support Services25% Order Processing & Taking +115% Chat Support ServicesSee all 13 projectsFenebris India Pvt Ltd is a diversified IT services company, specializing in IT infrastructure enhancement, web development, e-commerce solutions, IoT systems, and app development. They consistently deliver projects on time, demonstrating excellent project management and communication skills. Positive feedback is dominant, with 100% of reviewers commending their proactive approaches and commitment to understanding client needs. A minor improvement area is post-implementation support.
Industry Experience
Fenebris India Pvt Ltd has garnered positive feedback across various industries, including Manufacturing, Retail, Consumer Products, Financial Services, Agriculture, and Healthcare. Clients commend their expertise in IT infrastructure, e-commerce solutions, mobile application development, and IoT systems. The overall sentiment highlights their project management skills, timely delivery, and proactive communication. Companies in Manufacturing and Healthcare particularly benefit from their tailored solutions, while Retail and Consumer Products clients value their web and e-commerce enhancements. Organizations seeking reliable IT and digital solutions may find Fenebris a suitable partner.
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Manufacturing Retail Consumer Products Financial services Agriculture HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted Fenebris India Pvt Ltd's competitive pricing and strong value for money. For instance, multiple reviews noted that their pricing fit within budgets while providing good value. One client specifically mentioned the company offered 'good value for cost,' which contributed to their decision to engage Fenebris. Overall, the sentiment regarding cost and value is overwhelmingly positive, with clients appreciating the quality of services relative to the investment made.Was this helpful?
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$1,200 Immediate Startups, Compliance requirements. $2,500 Mid size businesses with growing products/services $5,000 Full fledge running businesses.View PackagesCustomer Support Outsourcing
Enhance customer satisfaction with our Customer Care Excellence package. Professional, responsive support for your clients. We offer outsourced customer support that acts as an extension of your brand. Our trained agents provide timely and empathetic assistance through multiple channels, ensuring a superior customer experience.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +715% Social Media Marketing10% Call Center Services10% Sales Outsourcing5% Digital Strategy5% HR Outsourcing5% Recruiting5% StaffingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 11 projectsAlpha Assistant is a versatile company providing services such as marketing, customer support, data monitoring, recruitment, and administrative support. Feedback indicates an overwhelmingly positive experience, with 87.5% of clients praising their professionalism, responsiveness, and project management. However, one review (12.5%) highlights significant billing and service issues, suggesting room for improvement in financial management and service consistency. Overall, Alpha Assistant is commended for fostering a collaborative and results-driven environment.
Reviews mention Flexible
Clients have expressed a strong sentiment of flexibility regarding Alpha Assistant's performance. One notable review highlighted their agility in accommodating changing needs and their proactive communication, stating, 'Alpha Assistant showed agility and flexibility' and 'responded quite quickly' to inquiries. Overall, the feedback reflects a high level of satisfaction with Alpha Assistant's adaptability and responsiveness, contributing to positive project outcomes.-
Customer Service Support for IT Communications Firm
5.0 Feb 27, 2024With regard to accommodating our changing needs, Alpha Assistant showed agility and flexibility. To our questions and concerns, they responded quite quickly. The proactive problem-solving abilities of Alpha Assistant were demonstrated.
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Industry Experience
Alpha Assistant has demonstrated expertise across various industries, including Financial Services, Food & Beverage, Retail, Telecommunications, Business Services, and Advertising & Marketing. Clients appreciate their strong communication, project management, and efficient problem-solving, noting significant outcomes such as increased sales, improved customer satisfaction, and effective talent acquisition. Overall sentiment is positive, with particular strengths in financial tracking and customer support. However, one review highlights potential challenges in commitment and execution in the Consumer Products & Services sector.
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Financial services Food & Beverage Retail Telecommunications Business services Advertising & marketing Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Alpha Assistant as offering good value for money, with many highlighting their competitive pricing and cost efficiency. For instance, the CEO of Custodia Bank noted that Alpha Assistant's pricing fits their budget while streamlining hiring processes, leading to significant savings. Similarly, the Co-founder of Waterboy emphasized the 'good value for cost' in their long-term partnership. However, one review raised concerns about billing issues, suggesting mixed experiences regarding overall reliability and consistency in service.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +120% IT Strategy ConsultingFocus Areas
30% Email Support Services30% Chat Support Services30% Phone Support Services +110% Order Processing & TakingSee all 2 projectsNoodesk is a digital marketing company with expertise in creating strategies to enhance client engagement and revenue. They have been commended for their excellent marketing theme design and flexibility, with 100% positive feedback highlighting their effective communication and adaptability. However, there are suggestions for improvement in language translation services.
Reviews mention Accessible
Clients have consistently highlighted Noodesk's accessibility and open communication as key strengths. One CEO noted their 'flexibility, availability, and open line of communication' as particularly impressive, emphasizing the ease of collaboration. Overall, the sentiment regarding accessibility is highly positive, with clients appreciating the responsive nature of their team throughout ongoing projects.-
Social Media & PPC Marketing for Consultancy & Coaching Firm
5.0 May 21, 2021The most impressive thing about them was their flexibility, availability, open line of communication.
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Industry Experience
Noodesk has demonstrated expertise in the Chemicals & Biotechnology and Consulting industries. In the Chemicals sector, they effectively marketed COVID-19 products, leading to a 15% sales increase, highlighting their strong digital marketing skills. In Consulting, their flexible approach to digital strategy enhanced client engagement and website traffic. Overall, clients praise Noodesk for their effective communication and adaptability, making them a suitable partner for businesses seeking impactful marketing solutions in these sectors.
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Chemicals & Biotechnology ConsultingWas this helpful?
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Clients have expressed positive sentiments regarding noodesk's pricing and value for money. One director noted a 15% increase in sales due to effective marketing strategies, highlighting the company's attractive and professional digital content. A CEO emphasized noodesk's flexibility and adaptability to specific needs, contributing to improved client engagement. Overall, clients appreciate the balance of cost and quality in the services provided, indicating a strong value proposition.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249
Services provided
10% Customer Service Outsourcing10% API Development10% Application Management & Support +910% Custom Software Development10% IT Managed Services10% Marketing Strategy10% Robotics Process Automation10% Web Design5% Back Office Outsourcing5% Product Marketing5% Recruiting5% Web DevelopmentFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsDevsPro is a web development company that specializes in WordPress websites, custom plugin development, and automation solutions. The reviews indicate a strong emphasis on professionalism, timely delivery, and alignment with client values, with 100% positive feedback highlighting their effective project management and commitment to meeting client needs.
Industry Experience
DevsPro has demonstrated expertise in the non-profit sector, particularly in developing websites and custom plugins that enhance operational efficiency. Clients have praised their professionalism, timely delivery, and alignment with organizational values, indicating strong project management capabilities. The positive feedback suggests that DevsPro is an excellent fit for non-profits seeking impactful digital solutions, particularly in web development and automation.
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Non-profitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently noted that DevsPro offers excellent value for money, with one client highlighting that their pricing fit within budget while still providing great quality. The professionalism and commitment of the team to meet project requirements on time further enhance their perceived value. Overall, feedback reflects a positive sentiment regarding the balance of cost and quality, with no significant concerns raised about pricing.Was this helpful?
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$250,000+$300+ / hr250 - 999Wrocław, Poland
Services provided
25% Customer Service Outsourcing25% Ecommerce Marketing25% IT Strategy Consulting +215% AI Development10% AI ConsultingFocus Areas
50% Email Support Services50% Chat Support ServicesHeadquartered in Wrocław, Poland and Boston, Massachusetts, Text, Inc. Is an IT strategy consulting company. They offer IT strategy consulting and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Miami, FL
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing25% Social Media Marketing +220% Sales Outsourcing5% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 2 projectsGIC BPO LLC is a social media management company lauded for its excellent communication and timely delivery of services. With 100% positive feedback, clients appreciate the company's strong cultural fit, alignment of values, and cost-effectiveness. The firm effectively supports growth and time management objectives for its clients.
Industry Experience
GIC BPO LLC has demonstrated expertise in the Other Industry, particularly in social media management for professionals such as morticians. Reviews highlight their strengths in communication, project management, and alignment with client values. The overall sentiment is positive, indicating that GIC BPO LLC effectively contributes to growth and time management for clients, making them a suitable partner for businesses seeking reliable support in social media and digital engagement.
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Other IndustryWas this helpful?
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Clients have praised GIC BPO LLC for providing good value for cost, highlighting a strong alignment of company values and a positive culture fit. One client noted that they chose GIC due to its affordability and effective service delivery. Overall sentiment indicates satisfaction with the company's pricing relative to the quality of services rendered, reinforcing the perception of GIC BPO LLC as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsInfinity Center BPO is a call center service provider specializing in sales and telemarketing campaigns. Overall, the feedback is predominantly positive, with clients noting a 30% increase in sales and commendable personalized service. Despite minor cultural differences, their adept communication and project management skills, including managing 200 calls per hour, are highly praised.
Industry Experience
Infinity Center BPO has demonstrated strong expertise in the Energy & Natural Resources sector, providing effective call center services that significantly boosted client sales by 30%. Their personalized service, adaptability, and proactive problem-solving approach are highlighted as key strengths. Overall sentiment is positive, particularly in facilitating marketing campaigns. Clients are advised to clearly define project scopes for optimal collaboration, suggesting a good fit for companies seeking robust support in energy-related initiatives.
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Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
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Clients have expressed satisfaction with Infinity Center BPO's overall value, noting significant increases in sales, such as a reported 30% rise after engaging their services. While one client mentioned an increase in budget, they appreciated the proactive communication regarding costs. The company's personalized service and effective management of call volume were particularly highlighted, indicating that clients feel the investment is justified by the results achieved.Was this helpful?
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$10,000+< $25 / hr10 - 49Karachi, Pakistan
Services provided
10% Customer Service Outsourcing10% Blockchain10% CRM Consulting and SI +1010% Call Center Services10% Market Research10% Marketing Strategy10% Sales Outsourcing5% Digital Strategy5% E-Commerce Development5% Graphic Design5% Mobile App Development5% UX/UI Design5% Web DevelopmentFocus Areas
20% Email Support Services35% Phone Support Services25% Order Processing & Taking +120% Chat Support ServicesSee all 4 projectsTech Drop Private Limited offers Customer Support Outsourcing, lead generation, and appointment setting services. Clients commend the company for its strategic approach, expertise, and effective results, particularly in enhancing qualified leads and conversions. Tech Drop Private Limited stands out for its exceptional customer support, though there is a suggestion to broaden its service range.
Industry Experience
Tech Drop Private Limited has demonstrated expertise primarily in the Design industry, focusing on web development and technical support services. Clients praised their effective project management, timely delivery, and innovative solutions, contributing to measurable outcomes such as increased user engagement and customer satisfaction. Overall sentiment in the Design industry is positive, highlighting their strengths in responsiveness and commitment to quality. Potential clients seeking web development and technical support solutions will find Tech Drop a suitable match.
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DesignWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have reported that Tech Drop Private Limited offers competitive pricing that aligns well with their budgets, which significantly contributes to their overall value for money. One client noted they chose Tech Drop due to its pricing fit, emphasizing the company's cost-effectiveness. Overall, feedback indicates a positive sentiment towards the company's affordability and the quality of services provided, confirming that clients feel they receive substantial value for their investment.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing30% Call Center Services20% IT Managed Services +510% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Staffing3% HR Outsourcing2% RecruitingFocus Areas
11% Email Support Services34% Phone Support Services29% Chat Support Services +126% Order Processing & TakingSee all 1 projectsIBT: No. 1 BPO Company in Middle East is a leading provider of Customer Service BPO and Call Center Outsourcing solutions. Their reviews highlight effective communication, prompt action, and professionalism, with 100% positive feedback and no areas for improvement mentioned. They excel in managing call center processes and meeting client expectations.
0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read moreWas this helpful?
Industry Experience
IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
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MedicalWas this helpful?
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Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.Was this helpful?
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Undisclosed< $25 / hr10 - 49
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +220% HR Outsourcing20% Sales OutsourcingFocus Areas
20% Email Support Services50% Phone Support Services20% Chat Support Services +110% Order Processing & TakingSee all 3 projectsWe Are Working is a professional administrative and communication support company, providing services such as calendar management, email organization, content and social media management, and market research. Across their reviews, clients commend their efficiency, proactive communication, and ability to quickly adapt to changing needs, resulting in a 100% positive rating with no notable areas for improvement.
Reviews mention Flexible
Clients have praised We Are Working for their flexibility and proactive communication. One client highlighted their ability to quickly adapt to changing needs and deliver tasks on time, ensuring efficient project management. They noted improvements in administrative efficiency and responsiveness, with a significant reduction in scheduling conflicts. Overall, the sentiment reflects a strong appreciation for the company's organized, client-focused approach, contributing to successful project outcomes.-
SMM, Content Creation & Admin Support for Consulting Firm
5.0 Jul 3, 2024Whenever new needs or adjustments arise, the virtual assistant is quick to adapt and provide solutions, ensuring that all tasks met expectations and contributed effectively to project goals. Their approach is highly organized and client-focused, which facilitated a smooth and successful working relationship. What I found most impressive about them was their proactive communication and ability to adapt quickly to changing needs, ensuring timely and effective support for all tasks.
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Industry Experience
We Are Working has demonstrated expertise across the Legal and Consulting industries, receiving positive feedback for their administrative support, communication efficiency, and content management. Clients noted improved response times and organizational effectiveness, highlighting the provider's adaptability and proactive communication. The overall sentiment is highly favorable, making We Are Working a suitable choice for companies in need of administrative, research, and content management services within these sectors.
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Legal ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight We Are Working's strong value for cost, noting that their pricing aligns well with project budgets. One client emphasized that the company provides 'good value for cost' and appreciated their efficient service, which led to improved administrative efficiency. Another client mentioned that their pricing fit within budget constraints while still delivering high-quality outcomes. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
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$1,000+< $25 / hr50 - 2496th Of October, Egypt
Services provided
30% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +210% Business Consulting10% Sales OutsourcingFocus Areas
10% Email Support Services40% Order Processing & Taking40% Phone Support Services +110% Chat Support ServicesSee all 1 projectsFusion Global Services is a call center service provider known for its flexible and partnership-driven approach. The company excels in maintaining high standards of quality and agility, with 100% of reviewers highlighting their adaptability and client-centric mindset. While their reporting could be improved, Fusion Global Services consistently prioritizes clients' best interests, fostering successful collaborations.
Industry Experience
Fusion Global Services has received positive feedback primarily from the IT Services industry, particularly in logistics and shipping. Clients appreciate their flexibility, partnership approach, and commitment to quality in outsourced call center services. Their adeptness in adapting to client needs and providing comprehensive support has been noted as a significant strength. Overall sentiment is favorable, indicating that they are well-suited for businesses seeking reliable and responsive outsourcing solutions within the IT and logistics sectors.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Fusion Global Services offers flexible pricing structures that cater to specific project needs, enhancing overall value for money. One client highlighted their partnership approach, stating, "They don’t propose for the cost, and they always have your best interests in mind." Another emphasized their agility in adapting to client requirements, indicating satisfaction with the investment of approximately $97,400. Overall, sentiment reflects a strong alignment between cost and value delivered.Was this helpful?
More responsive than most other service providers
Get in TouchFusion Global Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
30% Customer Service Outsourcing30% Call Center Services10% BI & Big Data Consulting & SI +310% Back Office Outsourcing10% Cybersecurity10% IT Managed ServicesFocus Areas
33% Email Support Services34% Phone Support Services33% Chat Support ServicesBPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
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Undisclosed< $25 / hr2 - 9
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsInbound Customer Support (SMC-PVT) LTD) is a Customer Support Outsourcing company that excels in providing reliable and efficient services. They have achieved a 100% delivery rate, consistently meeting client needs. While 100% of reviewers commend their reliability, some suggest improvements in communication.
0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Taxi Services Company
4.5 — Inbound Customer Support (SMC-PVT) LTD) provides customer support services for a taxi services company. The team handles incoming calls and ensures the client has enough staff to assist customers. Read moreWas this helpful?
Industry Experience
Inbound Customer Support (SMC-PVT) LTD has demonstrated significant expertise in the transportation industry, particularly in private hire taxi services. Feedback highlights their commitment to customer service, reliability in staffing, and effective communication, resulting in high satisfaction rates among clients. Overall sentiment is positive, with clients praising their cost-effectiveness and cultural fit, indicating a strong potential match for businesses in the transportation sector seeking dependable customer support.
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TransportationWas this helpful?
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Clients have consistently highlighted Inbound Customer Support (SMC-PVT) LTD's competitive pricing and overall value for money. One client noted that their 'pricing fit our budget' and emphasized the 'good value for cost.' The sentiment reflects satisfaction with service delivery, as clients appreciated the company's commitment to meeting their needs without compromising quality. Overall, the feedback suggests a strong alignment between cost and value provided by the company.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
20% Email Support Services50% Phone Support Services30% Chat Support ServicesSee all 3 projectsDialnest PTE LTD is a Customer Service BPO that excels in Customer Support Outsourcing and sales outsourcing. Reviews highlight their ability to enhance market reach, improve customer satisfaction, and boost digital presence, with 100% positive feedback on their timely delivery and integration into clients' operations. Their commitment to high-quality, scalable solutions is consistently praised.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Digital Strategy, Sales & Customer Service for B2B SaaS Co
5.0 — Dialnest PTE LTD provides digital strategy, sales, and customer service outsourcing for a B2B SaaS company. The team manages the client's sales pipeline and customer support to improve their online Read moreWas this helpful?
Average Project Cost Breakdown
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Clients consistently commend Dialnest PTE LTD for their competitive pricing and strong value for money. One client highlighted their selection due to 'good value for cost' and another noted that their 'pricing fit our budget.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable outcomes such as improved sales and customer satisfaction.Was this helpful?
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$1,000+< $25 / hr10 - 49Udaipur, India
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing15% Web Design +610% Call Center Services10% Sales Outsourcing10% Search Engine Optimization5% Business Consulting5% Content Marketing5% Social Media MarketingFocus Areas
26% Email Support Services28% Order Processing & Taking28% Phone Support Services +118% Chat Support ServicesSee all 2 projectsDatum Decipher Analytics Private Limited is an IT and technical back-office support company specializing in software maintenance, infrastructure monitoring, and QA testing. With 100% positive feedback, clients commend their proactive approach, adaptability, and effective project management. Reviewers particularly appreciate their foresight in suggesting improvements and their ability to integrate seamlessly with internal teams.
Industry Experience
Datum Decipher Analytics Private Limited has demonstrated expertise primarily in the financial services sector, particularly with fintech companies. Feedback highlights their strengths in IT support, QA testing, and infrastructure monitoring, showcasing a proactive approach that enhances operational efficiency. Clients appreciate their adaptability, clear communication, and ability to anticipate needs, resulting in improved backend stability and reduced post-release incidents. Overall, the sentiment is highly positive, suggesting their services are well-suited for businesses seeking reliable tech support in financial services.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Datum Decipher Analytics for providing excellent value for money, with one CTO noting that their pricing fit the budget while delivering good ROI. The company is recognized for its comprehensive support and adaptability, which enhanced backend operations significantly. Overall sentiment reflects satisfaction with cost-effectiveness, as clients feel they received substantial benefits relative to their investment, although some suggest improvements in onsite support.Was this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
25% Customer Service Outsourcing50% Sales Outsourcing25% Call Center ServicesFocus Areas
20% Email Support Services30% Phone Support Services25% Chat Support Services +125% Order Processing & TakingSee all 16 projectsRemoteReps247 is a lead generation company, as per the reviews provided. Feedback on their services is predominantly negative, with approximately 70% of reviews indicating dissatisfaction due to a lack of results and accountability. Common themes include complaints about non-delivery of promised leads, poor communication, and issues with transparency. However, around 30% of reviewers reported success, highlighting responsiveness and genuine lead provision.
Reviews mention Communicative
Clients have consistently praised RemoteReps247 for their proactive communication and excellent project management. One client highlighted that they did not need to follow up for information, as the company maintained constant contact and delivered details promptly. The sentiment surrounding communication is overwhelmingly positive, with clients appreciating the timely updates and the structured approach taken throughout the project.-
Mobile App Development for Software Development & Testing Company
5.0 Apr 3, 2024Very good project management. I didnt had to follow up for anything. They were in constant touch and given all details on time. Very proactive communication and process was followed as it was told.
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0 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews indicate a highly negative sentiment towards RemoteReps247, with clients describing their experience as a scam. One client, the Director of Cerebral Works, reported the company failed to deliver promised leads and provided misleading information. Communication was poor, with representatives unable to answer relevant questions. Requests for reimbursement were met with unresponsive communication. Overall, clients express significant dissatisfaction and caution against engaging with this vendor.Was this helpful?
Industry Experience
Feedback on RemoteReps247 is overwhelmingly negative across various industries, including Business Services, Information Technology, and others. Clients in the IT sector report a complete lack of qualified leads and poor project management. Business services clients label them as fraudulent, while those in other sectors note unfulfilled promises and inadequate communication. Overall, the sentiment reflects significant distrust, indicating that potential clients should exercise extreme caution when considering this provider.
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Information technology IT Services Software Business services Other industriesWas this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% IT Managed Services +415% Business Consulting15% Call Center Services10% Social Media Marketing10% Web DevelopmentFocus Areas
20% Email Support Services40% Order Processing & Taking40% Phone Support ServicesSee all 1 projectsAssisttree is a Customer Service Outsourcing company specializing in backend operational support and customer care outsourcing. Their reviews highlight a 100% positive feedback rate, emphasizing their strong project management, timely delivery, and effective communication. Clients appreciate their loyalty, hard work, and employee retention, reflecting a robust company culture and alignment with client values.
1 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 monthsUnknown avg. project costEmail Support Services Experience
Assisttree has received overwhelmingly positive feedback for their Email Support Services, with 100% of reviewers expressing satisfaction with their work. Clients appreciate the company's strong culture fit, timely delivery, and dedication, noting a 4x increase in revenue since engagement. Key strengths include effective communication and a commitment to meeting client needs. Long-term partnerships, with some clients working for over five years, highlight their reliability and expertise in managing operational tasks.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Supplies Company
5.0 — Assisttree provides ongoing back office services for a supplies company. The team manages the entire backend work, including taking orders, providing quotes, tracking deliveries, and handling the Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express strong satisfaction with Assisttree's value for money, consistently highlighting the company's good pricing relative to the quality of service provided. One director noted, 'Good value for cost,' and emphasized that Assisttree's support has allowed their business to grow fourfold in revenue. The long-term relationship established over five years further underscores the sentiment that Assisttree delivers reliable and effective assistance, making it a cost-effective choice for ongoing operational support.Was this helpful?
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UndisclosedUndisclosed10,000+Sacramento, CA
Services provided
10% Customer Service Outsourcing9% AI Consulting9% CRM Consulting and SI +89% Call Center Services9% Content Moderation Services9% Cybersecurity9% Digital Strategy9% Generative AI9% IT Managed Services9% IT Strategy Consulting9% Social Media MarketingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsModSquad offers Customer Support Outsourcing, including handling consumer inquiries through calls and emails for various clients. Reviews highlight their ability to maintain low abandonment rates and high customer satisfaction. They are praised for their agility, timely delivery, and strong project management, although some compliance communication issues were noted.
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$1,000+< $25 / hr10 - 49Sarajevo, Bosnia and Herzegovina
Services provided
30% Customer Service Outsourcing25% Email Marketing10% Back Office Outsourcing +510% Call Center Services10% Sales Outsourcing5% Content Marketing5% Social Media Marketing5% Web DesignFocus Areas
30% Email Support Services40% Chat Support Services20% Phone Support Services +110% Order Processing & TakingSee all 2 projectsEGA Connect is an IT support and consulting company known for providing 24/7 technical support using Centric Software, specifically for photography services on cruise lines. Reviewers highlight their flexibility, responsiveness, and excellent service, with 100% of feedback being positive about their knowledge and quick issue resolution, although communication could be improved.
Industry Experience
EGA Connect has demonstrated expertise primarily in the IT Services industry, particularly within the cruise line sector. Clients praise their flexibility, responsiveness, and the quality of their technical support, which significantly enhanced operational efficiency. Overall sentiment is positive, with feedback highlighting their commitment to customer satisfaction and effective service delivery. However, there is room for improvement in communication. Potential clients in the IT and cruise industries may find EGA Connect well-suited for their needs.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that EGA Connect offers strong value for money, emphasizing the quality of service received relative to costs. One client stated, "you’ll get everything you pay for," highlighting satisfaction with the investment. The company's responsiveness and flexibility were appreciated, contributing to the overall positive sentiment regarding their pricing. However, there was a suggestion for improvement in communication, indicating that while the value is recognized, there are areas for enhancement in service delivery.Was this helpful?
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$5,000+$50 - $99 / hr50 - 249Tel Aviv-Yafo, Israel
Services provided
10% Customer Service Outsourcing40% Sales Outsourcing10% Call Center Services +410% Demand Generation Marketing10% Direct Marketing10% Email Marketing10% Marketing StrategyFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsAmiy is a business development company specializing in providing business development specialists to scale-up businesses across various international markets. Clients report significant satisfaction with their services, noting an increase in opportunities, strong communication skills, and effective project management, with over 90% positive feedback highlighting their local expertise and market understanding.
Industry Experience
Amiy has demonstrated expertise primarily in the IT Services sector, particularly in business development for Digital as a Service (DaaS) companies. Clients praised their strong communication skills, project management, and ability to provide local market insights and resources. Overall sentiment is positive, highlighting Amiy's effectiveness in generating opportunities and adapting to market challenges. Their strengths make them a suitable partner for businesses looking to expand in diverse regions, especially in complex, international environments.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have highlighted Amiy's business development services as offering significant value for money, with one client noting a $70,000 investment resulting in at least 10 new opportunities per month. Their effective communication and project management skills further enhance their perceived value. However, there were challenges in sourcing the right personnel during the pandemic, indicating room for improvement in recruitment. Overall, the sentiment reflects satisfaction with the balance of cost and benefits.Was this helpful?
More responsive than most other service providers
Get in TouchAmiy is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Johannesburg, South Africa
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% E-Commerce Development +210% Call Center Services10% Web DesignFocus Areas
15% Email Support Services35% Order Processing & Taking35% Phone Support Services +115% Chat Support ServicesLaunched in 2008, DSG is a Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and E-Commerce Development.
Read moreMore responsive than most other service providers
Get in TouchDSG is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Chennai, India
Services provided
10% Customer Service Outsourcing50% Back Office Outsourcing25% Social Media Marketing +115% Call Center ServicesFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 7 projectsBewage Technologies is a Customer Service BPO company providing outsourced customer support solutions, including call center outsourcing and remote customer care. Reviews reflect a strong emphasis on responsiveness and project management excellence, with 100% of clients mentioning improvements in customer satisfaction metrics, response times, or conversion rates. The company is praised for value, alignment with client values, and proactive service enhancements.
5 of 5 Customer Service Outsourcing reviews are 5 stars5 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Consumer Retail Company
5.0 — Bewage Technologies provided customer support services for a consumer retail company. The team answered customers' questions regarding products, sales, and promotions through direct digital Read moreWas this helpful?
Industry Experience
Bewage Technologies has demonstrated expertise across various industries, including Consumer Products, Financial Services, Information Technology, Retail, and Consulting. Clients commend their responsiveness, effective customer support, and ability to enhance operational efficiency. In Consumer Products, they improved conversion rates significantly. In Financial Services, they aided in scaling operations and delivering insightful analyses. Overall, the sentiment is highly positive, making Bewage Technologies a strong candidate for businesses seeking customer service solutions across these sectors.
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Retail Consumer Products Financial services Information technology ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Bewage Technologies' pricing, noting it fits their budgets and provides good value for the cost. One client emphasized, 'Pricing fit our budget' and 'Good value for cost,' reflecting a common sentiment across reviews. Additionally, clients appreciated the quality of service relative to the cost, with one stating, 'We’ve seen an incredibly high level of service,' further reinforcing the perception of value received.Was this helpful?
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$10,000+$25 - $49 / hr50 - 249Buenos Aires, Argentina
Services provided
15% Customer Service Outsourcing20% Application Management & Support20% IT Managed Services +415% Call Center Services10% Back Office Outsourcing10% Custom Software Development10% Sales OutsourcingFocus Areas
13% Email Support Services75% Phone Support Services12% Chat Support ServicesSee all 12 projectsLinkSolution offers comprehensive customer support, call center services, infrastructure management, and .NET development. With a consistently high level of client satisfaction, reviewers praise their adaptability, professionalism, and client-focused approach. Impressively, 100% of the reviews highlight their commitment to project success and skilled personnel, with no significant negative feedback reported. LinkSolution is commended for seamlessly integrating into clients' teams and consistently meeting deadlines.
Reviews mention Unique expertise
Clients have expressed a positive sentiment regarding LinkSolution's unique expertise, particularly in .NET development and call center services. One client noted their impressive skills and the ongoing training of their team, which has consistently met expectations. The long-standing collaboration, spanning seven years, highlights their reliability and the positive impact of their contributions, as evidenced by favorable monthly metrics.-
Development & Call Center Services for Automotive Company
4.5 Dec 9, 2020They are skilled at .NET development. Their call center services are also great.
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Industry Experience
LinkSolution has garnered positive feedback across various industries, including Consumer Products, Financial Services, Logistics & Supply Chain, Automotive, and Energy & Natural Resources. Clients commend their expertise in customer support, project management, and flexibility in adapting to evolving project needs, particularly in technology and infrastructure. Overall, the sentiment indicates a strong alignment with organizations seeking reliable collaboration, efficient service delivery, and a commitment to improvement across these sectors.
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Other Industry Consumer Products Financial services Logistics & Supply Chain Automotive Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that LinkSolution provides good value for money, with many praising their responsiveness and quality of service relative to investment. One client noted a significant investment of $150,000 over nearly a decade, highlighting positive outcomes and continued collaboration. Another remarked on the cost-effectiveness of their call center services, although they suggested improvements in hiring processes. Overall, clients express satisfaction with the cost-to-value ratio, appreciating LinkSolution's commitment and flexibility.Was this helpful?
More responsive than most other service providers
Get in TouchLinkSolution is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9Weatherford, OK
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Business ConsultingFocus Areas
25% Email Support Services75% Chat Support ServicesSee all 1 projectsNelson & Co Solutions is an operational and technical consultancy firm specializing in setting up systems and processes, particularly for e-commerce platforms like Shopify. Reviewers consistently praise their professionalism, effective communication, and dedication to client success. Notably, 100% of the feedback highlights improvements in operational efficiency and customer satisfaction, indicating a strong positive impact on business performance.
Industry Experience
Nelson & Co Solutions has demonstrated expertise in the Consumer Products industry, particularly in e-commerce, through successful partnerships that emphasize process optimization and technical system implementation. Clients commend their professionalism, effective communication, and genuine commitment to business success. The positive feedback highlights improved sales tracking, customer satisfaction, and reduced order issues. Their impact suggests they are well-suited for businesses needing technical support and process improvement in the consumer goods sector.
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Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with the cost-effectiveness of Nelson & Co Solutions, noting that their investment of approximately $1,400 yielded significant improvements in operational efficiency and customer satisfaction. One client highlighted the value of the services provided, stating, 'I feel like Nelson & Co genuinely wants to see my business succeed.' Overall, the sentiment reflects a strong appreciation for the value received relative to the pricing, with no notable areas for improvement mentioned.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Melbourne, Australia
Services provided
10% Customer Service Outsourcing20% Custom Software Development10% Advertising +610% Call Center Services10% Email Marketing10% Marketing Strategy10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 2 projectsVirtual Assistants Pakistan is a Customer Service BPO specializing in outsourced customer support. With a 100% positive feedback rate, reviews highlight their professionalism, reliability, and effective communication. Clients commend their smooth onboarding process and noticeable impact on operations, making them a recommended choice for remote customer care solutions.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for Virtual Assistants Pakistan has been overwhelmingly positive. A recent review from the Founder of Agate Home Care highlighted their excellent onboarding process and the professionalism of their virtual assistant. The client noted effective communication and a noticeable improvement in compliance ratings. Overall, clients appreciate the reliability and quality of service provided, with no significant areas for improvement mentioned.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Assistant Services for Home Care Company
5.0 — Virtual Assistants Pakistan provides virtual assistant services for a home care company. The team manages compliance for the client. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with the overall value provided by Virtual Assistance Pakistan, highlighting their professionalism and reliability. One client noted, 'Their service has made a noticeable positive impact on our day-to-day operations,' indicating a robust return on investment. Additionally, the smooth onboarding process and effective communication were frequently praised, suggesting that the company's pricing is justified by the quality of service delivered.Was this helpful?
More responsive than most other service providers
Get in TouchVirtual Assistants Pakistan is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Jalandhar, India
Services provided
20% Customer Service Outsourcing25% Sales Outsourcing15% Back Office Outsourcing +415% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% Recruiting5% Social Media MarketingFocus Areas
15% Email Support Services45% Order Processing & Taking30% Phone Support Services +110% Chat Support ServicesSee all 2 projectsVoPro offers Customer Support Outsourcing and Call Center Outsourcing services, specializing in handling customer service inbound calls and technical support. Reviewers praise VoPro for significantly reducing call wait times, improving customer satisfaction scores, and efficiently resolving tech issues. The company is noted for its proactive approach, effective project management, and exceptional customer care, consistently delivering on-time results and adapting flexibly to client needs.
Industry Experience
VoPro has demonstrated strong capabilities in the Information Technology sector, particularly in marketing and lead generation for mailing systems. Clients have praised their effective project management, comprehensive reporting, and responsiveness. The overall sentiment is highly positive, affirming VoPro's strength in delivering measurable results and maintaining good communication, which positions them well for technology-focused projects.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised VoPro for providing good value for money, with one Operations Director noting that their pricing fit well within budget while also aligning with high ratings and a strong cultural fit. The feedback highlights the company's effective project management and responsiveness, suggesting that clients feel they receive adequate returns for their investment. Overall, the sentiment reflects satisfaction with the cost-to-value ratio of VoPro's services.Was this helpful?
More responsive than most other service providers
Get in TouchVoPro is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999London, England
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
10% Email Support Services40% Order Processing & Taking40% Phone Support Services +110% Chat Support ServicesSee all 1 projectsCALLCARE is a UK-based company providing out-of-hours telephone answering services. While their onboarding process is reportedly effective, with initial setup conducted smoothly, reviews highlight significant shortcomings in communication and project management. Approximately 80% of feedback emphasizes poor post-implementation support, with reports of unreturned communications and unmet contractual commitments, leading to project abandonment.
Industry Experience
CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.Was this helpful?
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$1,000+< $25 / hr10 - 49Golem, Albania
Services provided
10% Customer Service Outsourcing50% Call Center Services15% Back Office Outsourcing +215% Sales Outsourcing10% AI AgentsFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 2 projectsDat Dat Solutions is a telecommunications infrastructure provider specializing in cloud-based VoIP systems and network security. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their project management and expertise. Clients report significant improvements, such as a 60% increase in system reliability and a 70% reduction in IT support tickets. Their commitment to understanding client needs and proactive problem-solving are frequently highlighted.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback for Dat Dat Solutions highlights exceptional performance, particularly in telecommunications infrastructure development. A CEO from Nova Echo AI noted outstanding results such as 99.98% network uptime and a 35% increase in client satisfaction. The project management was praised for timely delivery and effective communication. Clients appreciate the team's deep understanding of their businesses and commitment to success, with minor initial delays noted as the only area for improvement. Overall, sentiment is overwhelmingly positive, indicating a strong fit for complex projects.Was this helpful?
Industry Experience
Dat Dat Solutions has demonstrated exceptional expertise in the telecommunications sector, as evidenced by their success in building scalable cloud-based infrastructures and enhancing communication systems. Clients noted a significant increase in network uptime, reliability, and client satisfaction, highlighting their proactive project management and in-depth industry knowledge. Overall sentiment in the telecommunications industry is highly positive, indicating that their capabilities would be an excellent match for organizations seeking to optimize their communication frameworks.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Dat Dat Solutions for their exceptional value and cost-effectiveness. One CEO noted a $20,000 investment resulted in a 35% increase in client satisfaction and a 60% improvement in system reliability. The firm consistently delivers projects on time and within budget, with an exemplary project management approach. Their commitment to understanding client needs and providing tailored solutions has led to a high return on investment, making them a strategic partner worth the cost.Was this helpful?
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$1,000+< $25 / hr10 - 49Davao City, Philippines
Services provided
10% Customer Service Outsourcing30% Email Marketing15% Call Center Services +414% Back Office Outsourcing11% Sales Outsourcing10% Content Marketing10% Social Media MarketingFocus Areas
22% Email Support Services44% Chat Support Services17% Order Processing & Taking +117% Phone Support ServicesSee all 7 projectsKonnektors is a lead generation and sales process outsourcing firm with expertise in digital marketing and website development. The reviews highlight their effectiveness in delivering qualified leads, exceptional project management, and customer engagement. With 83% of reviews being positive, clients commend their data-driven strategies, professionalism, and commitment to achieving business objectives. However, some feedback suggests room for improvement in meeting initial commitments.
Reviews mention Honest
The client expressed a positive sentiment towards Konnektor, highlighting their 'honest expectation' and the quality of work delivered. They appreciated the personal connection established during the collaboration, which fostered a productive working relationship. The client noted that mid-process changes were handled seamlessly, reflecting the company's transparency and adaptability. Overall, the feedback indicates a strong satisfaction with Konnektor's services and a willingness to recommend them for future projects.-
Calling Services for Mobile Event App
5.0 Mar 19, 2020Personal connection ( no pun intended ) Honest expectation Quality workers Fair market price
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Konnektors for their competitive pricing and the overall value they deliver. For instance, one client noted, 'Good value for cost,' while another emphasized that their 'pricing fit our budget' and resulted in an 'impressive conversion rate.' Overall sentiment reflects satisfaction with the cost-effectiveness of services, although there was one instance where expectations were not met, highlighting the importance of consistent delivery across projects.Was this helpful?
More responsive than most other service providers
Get in TouchKonnektors is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr2 - 9Manhattan Beach, CA
Services provided
10% Customer Service Outsourcing20% AI Development20% Conversion Optimization +420% Web Development10% Back Office Outsourcing10% Call Center Services10% Sales OutsourcingFocus Areas
31% Email Support Services31% Chat Support Services23% Phone Support Services +115% Order Processing & TakingSee all 2 projects89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.
Industry Experience
89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing20% HR Outsourcing +320% Recruitment Process Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Web DevelopmentFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsCrestIQX is a company specializing in administrative support services, including document management, contract handling, and data entry. Reviews indicate a 100% satisfaction rate, highlighting their timely delivery and effective communication. Clients appreciate their proactive approach and the quality of their email communication, reflecting a strong alignment with client values and budget.
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 15 Email Support Outsourcing Companies
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Email Support Services75% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing17% Email Support Services70% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
65% Customer Service Outsourcing30% Email Support Services35% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
38.5/40.019.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing40% Email Support Services40% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Customer Service Outsourcing25% Email Support Services90% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing20% Email Support Services85% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing10% Email Support Services60% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Email Support Services70% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing25% Email Support Services90% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.9/40.019/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
65% Customer Service Outsourcing30% Email Support Services35% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing20% Email Support Services70% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing15% Email Support Services70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing15% Email Support Services50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing20% Email Support Services70% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing20% Email Support Services45% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
50% Customer Service Outsourcing40% Email Support Services50% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing25% Email Support Services55% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Email Support Services55% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing10% Email Support Services45% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
37.9/40.019.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing19% Email Support Services70% Other -
$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing22% Email Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32.1/40.017.2/20 Reviews8/10 Clients & Experience6.8/10 Market PresenceService focus
20% Customer Service Outsourcing30% Email Support Services80% Other -
$50,000+< $25 / hr1,000 - 9,999Montréal, Canada
Ability to deliver
33.4/40.016.6/20 Reviews8.7/10 Clients & Experience8.1/10 Market PresenceService focus
15% Customer Service Outsourcing25% Email Support Services85% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
30.7/40.016.2/20 Reviews6.7/10 Clients & Experience7.8/10 Market PresenceService focus
45% Customer Service Outsourcing30% Email Support Services55% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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