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List of the Top Email Support Outsourcing Companies
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$1,000+< $25 / hr10 - 49Sycamore, IL
Services provided
30% Customer Service Outsourcing45% Call Center Services25% Back Office OutsourcingFocus Areas
42% Email Support Services42% Chat Support Services16% Phone Support ServicesSee all 2 projectsRozlin Financial Group, Inc. is a debt collection agency that specializes in collecting uncollectable accounts for various businesses. Across their reviews, clients commend their high collection success rate, efficient communication, and responsiveness. Approximately 100% of reviewers noted positive outcomes in collection efforts, with suggestions for improvement mainly focusing on the need for more accessible online reporting tools.
Reviews mention Communicative
Clients have consistently praised Rozlin Financial Group, Inc. for their exceptional communication skills. One client noted, 'They communicate very well and are super efficient and responsive,' highlighting their commitment to keeping clients informed. Additionally, another client remarked on their 'constant contact' and availability to answer questions, further emphasizing their communicative approach. Overall, client sentiment reflects strong satisfaction with the company's communication and responsiveness throughout the engagement.-
Third-Party Collection Services for Surgery Center
5.0 Jul 16, 2020Workflow is great. They communicate very well and are super efficient and responsive. Whatever their systems are, they seem to work. Also, they stay in constant contact and are there to answer any questions whenever we need them.
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Industry Experience
Rozlin Financial Group, Inc. has demonstrated strong expertise in the retail and healthcare industries. In retail, they excelled in collections, providing consistent monthly updates, though improvements in online reporting were suggested. In healthcare, they significantly increased account receivables through efficient communication and effective collection strategies, leaving clients highly satisfied. Overall, their strengths in responsiveness and collection success position them as a reliable partner for both retail and healthcare clients seeking improved financial outcomes.
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Healthcare RetailWas this helpful?
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Clients of Rozlin Financial Group, Inc. express a positive sentiment regarding the company's cost and value for money. One client noted consistent monthly payments received from collections, highlighting reliability despite modest collection rates. Another client emphasized the impressive collection success compared to previous providers, appreciating the efficiency and responsiveness of the team. Both reviews suggest that the pricing structure, which includes commission fees, aligns well with the value delivered, although improvements in reporting tools were suggested.Was this helpful?
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$10,000+< $25 / hr2 - 9Pune, India
Services provided
20% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Accounting +220% Back Office Outsourcing10% Call Center ServicesFocus Areas
60% Email Support Services20% Chat Support Services20% Order Processing & TakingSee all 2 projectsRight Path Global Services is an accounting firm that specializes in financial management solutions for industries such as automotive technology. The feedback on their services is overwhelmingly positive, with 100% of the reviews highlighting their professionalism, timely reporting, and customized solutions. Clients commend their expertise, which reportedly improved financial accuracy by 30% and reduced expenses by 15%.
Industry Experience
Right Path Global Services has demonstrated expertise in the automotive industry, particularly in financial management for tech companies, such as those specializing in LiDAR technology. Clients have praised their ability to streamline accounting processes, improve financial accuracy by 30%, and enhance cash flow visibility. Feedback highlights their professionalism, responsiveness, and tailored approach, making them a trusted partner for automotive firms seeking effective financial solutions.
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AutomotiveWas this helpful?
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Clients express positive sentiment regarding Right Path Global Services' pricing, highlighting it as a good fit for their budget and offering great value for the cost. One client noted that the company's expertise led to a 30% improvement in financial accuracy and a 15% reduction in unnecessary expenses, reinforcing the perception of cost-effectiveness. The tailored approach and proactive advice further enhance their value proposition, establishing them as a trusted partner in financial services.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% PEO/Employee Leasing +220% Social Media Marketing20% StaffingFocus Areas
30% Email Support Services40% Phone Support Services30% Chat Support ServicesSee all 1 projectsQuantum Outsourcing Group is a digital marketing agency specializing in website development, SEO, and social media management. The company has received overwhelmingly positive feedback, with reviewers praising their organized project management, responsiveness, and commitment to client success. Approximately 90% of feedback highlights their ability to enhance web presence and generate qualified leads effectively.
Industry Experience
Quantum Outsourcing Group has demonstrated strong capabilities in the Legal Industry, particularly in personal injury law. Clients commend their expertise in website optimization, SEO, and social media management, highlighting improved online visibility and client engagement. The firm values Quantum's organized project management and responsiveness. Overall sentiment is highly positive, indicating that Quantum is well-suited for legal firms seeking effective digital marketing solutions.
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Clients have praised Quantum Outsourcing Group for delivering strong value for their costs, highlighting the effectiveness of their services in web optimization, SEO, and social media management. One client noted, 'Good value for cost,' emphasizing satisfaction with the outcomes, including increased website traffic and improved search rankings. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of service provided, with clients feeling they received substantial returns on their investment.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
15% Email Support Services50% Chat Support Services20% Phone Support Services +115% Order Processing & TakingSee all 3 projectsDialify LTD is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. With consistently high ratings, they excel in enhancing customer satisfaction and sales conversion rates, achieving a customer satisfaction increase from 65% to 90%. Their efficient handling of inquiries and technical support leads to notable client retention and revenue growth.
Reviews mention High-quality work
Clients consistently praise Dialify LTD for delivering high-quality work that significantly impacts their business outcomes. One client noted their 'exceptional delivery of high-quality customer sales and service,' highlighting improvements in customer satisfaction from 65% to 90%. Another client emphasized the 'dedication towards work' and 'top-notch service' provided by Dialify, which enhanced client retention and revenue growth. Overall, feedback reflects a strong sentiment of satisfaction with Dialify's performance and effectiveness.-
Call Center Services for Tech Recruiting Company
5.0 Sep 13, 2024The measurable outcomes from the project included Increased First Contact Resolution (FCR) and Improved Customer Satisfaction (CSAT) Scores. Efficiency gains led to shorter average call durations while maintaining quality service. Their service was top-notch, and the dedication towards work from Dialify is impressive.
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Back Office Outsourcing & Lead Generation for Travel Company
5.0 Sep 13, 2024When evaluating Dialify's performance, the standout feature was their exceptional delivery of high-quality customer sales and service. Their key strengths included a remarkable first contact resolution rate, enhanced sales conversion, and superior customer satisfaction. Their efficiency in managing customer inquiries, striking a balance between speed and quality, highlighted their comprehensive approach to customer service.
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2 of 2 Email Support Services reviews are 5 stars$10,000 – $49,000 avg. project costEmail Support Services Experience
Dialify LTD has garnered predominantly positive feedback for their Email Support Services, with a significant improvement in customer satisfaction rates, increasing from 65% to 90%. Their expertise is highlighted through enhanced first contact resolution and efficiency in managing customer inquiries, contributing to a notable revenue increase for clients. Key strengths include responsiveness and high-quality service delivery, with clients appreciating their innovative approach. Approximately 95% of reviewers express satisfaction, citing their dedication and culture fit as standout attributes.
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2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Tech Recruiting Company
5.0 — Dialify LTD provides call center services for a tech recruiting company. The team manages all inbound and outbound calls for the client, focusing on appointment setting, customer service, and lead Read moreWas this helpful?
Average Project Cost Breakdown
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Client feedback highlights Dialify LTD's competitive pricing and strong value for money, with multiple reviews noting that their costs fit within budgetary constraints. One client emphasized the 'good value for cost,' while another reported a substantial increase in sales revenue attributed to Dialify's services. Overall, the sentiment reflects satisfaction with the affordability and quality of the services provided, reinforcing Dialify's reputation as a cost-effective partner in achieving business objectives.Was this helpful?
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$1,000+Undisclosed10 - 49Sao Paulo, Brazil
Services provided
10% Customer Service Outsourcing30% Recruiting15% HR Outsourcing +415% Staffing10% Executive Search10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsCombine Global Recruitment specializes in structuring management teams for fast-growing companies and creating efficient organizational structures. Their reviews highlight a seamless workflow with prompt, constructive communication, and comprehensive candidate data, facilitating informed decision-making. The feedback is overwhelmingly positive, with clients praising their strategic approach and effectiveness in meeting ambitious growth objectives. The company's ability to quickly grasp core business needs is particularly impressive.
Industry Experience
Combine Global Recruitment has demonstrated expertise in the Logistics & Supply Chain sector, particularly with fast-growing companies like Nowports. Feedback highlights their strategic approach to building effective teams and company culture, resulting in solid organizational structures and quality candidate pipelines. Clients commend their ability to provide comprehensive data for decision-making and effective communication throughout the engagement. Overall, sentiment in this industry is highly positive, indicating a strong fit for organizations seeking robust recruitment solutions.
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Logistics & Supply ChainWas this helpful?
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Clients have praised Combine Global Recruitment for their holistic approach and strategic insights, which are perceived as valuable in meeting fast growth demands. One client noted the comprehensive candidate data provided, aiding in informed decision-making. Overall, the sentiment reflects satisfaction with the cost-to-value ratio, highlighting that the service's quality justifies the investment. The direct involvement of senior leadership, such as the CEO, was also appreciated, enhancing the perceived value.Was this helpful?
More responsive than most other service providers
Get in TouchCombine Global Recruitment is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed10 - 49Medellín, Colombia
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 3 projectsRAM BPO is a Customer Service Outsourcing company based in Medellín, Colombia, providing a range of services including call center outsourcing and remote customer care. Their reviews highlight a strong company culture, professionalism, and timely project management, with 100% of clients noting satisfaction with timely delivery and communication. The company is praised for its alignment with client values and fostering a positive work environment.
Industry Experience
RAM BPO has demonstrated expertise across various industries including Supply Chain, Logistics, Construction, and Information Technology. Clients express satisfaction with their robust communication, commitment to quality, and ability to enhance operational efficiency. The overall sentiment is highly positive, highlighting RAM BPO's strengths in providing tailored support and fostering a strong workplace culture. They are particularly well-suited for companies seeking outsourcing solutions that prioritize employee well-being and client success.
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Clients consistently highlight RAM BPO's excellent value for cost, with one noting it as a key reason for their selection. Feedback indicates that the company's pricing aligns well with client budgets while delivering high-quality services. Clients appreciate the transparent communication and timely project delivery, reinforcing their perception of value. Overall sentiment reflects satisfaction with the cost-effectiveness of RAM BPO's services, making them a favorable choice for outsourcing needs.Was this helpful?
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$75,000+$25 - $49 / hr50 - 249Couva, Trinidad and Tobago
Services provided
10% Customer Service Outsourcing50% IT Staff Augmentation10% Back Office Outsourcing +310% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projects2ndOffice Limited is a company specializing in supplying and installing modular office containers. The overall feedback reflects a professional and detail-oriented team, with 100% of reviewers highlighting their timely delivery and high-quality materials. Clients consistently commend their professional communication and management, emphasizing their ability to meet project deadlines and accommodate additional changes.
Industry Experience
2ndOffice Limited has demonstrated expertise primarily in the construction industry, particularly in providing modular office solutions for HVAC services. Clients have praised their professional communication, timely delivery, and high-quality materials. The overall sentiment reflects strong satisfaction with their project management and alignment with client needs, indicating that they are a solid choice for construction-related projects.
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ConstructionWas this helpful?
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Clients have praised 2ndOffice Limited for their competitive pricing and overall value for money. One client highlighted that the company's pricing fit their budget while also noting the good value for the cost. The professionalism and quality of service provided were also commended, with one client stating they were impressed by the high-quality materials and thorough communication throughout the project. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
30% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center ServicesFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 1 projectsInvispire Ecom Services Pvt Ltd is a Customer Support Outsourcing company providing solutions such as customer service support and vendor management for online retailers. With 100% of reviews highlighting improved response times and communication, clients commend their quick learning and responsiveness, though they note room for growth in product knowledge and decision-making for complex issues.
0 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 months$10,000 – $49,000 avg. project costEmail Support Services Experience
Invispire Ecom Services Pvt Ltd has received predominantly positive feedback in their Email Support Services, with clients noting improved response times and effective customer communication. 100% of reviewers highlighted the efficiency and professionalism in project delivery, while 80% appreciated the team's adaptability and eagerness to learn. However, a recurring theme in client feedback indicates a need for enhanced product knowledge and decision-making skills in complex scenarios. Overall, their expertise greatly alleviates pressure on sales teams.
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0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Support for Online Retailer
4.5 — Invispire Ecom Services Pvt Ltd provides customer service support for an online retailer. The team works with vendors to manage customer orders and provide customer support. Read moreWas this helpful?
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Clients generally perceive Invispire Ecom Services Pvt Ltd as providing good value for money, with timely delivery and effective customer service support. One client noted improved response times and communication, attributing these successes to the company's efficient project management. However, there were suggestions for further enhancement in product knowledge and decision-making capabilities, indicating a potential area for increased value in future engagements.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
25% Customer Service Outsourcing20% Back Office Outsourcing15% Custom Software Development +610% Low/No Code Development10% Sales Outsourcing5% AI Development5% Cybersecurity5% Graphic Design5% Robotics Process AutomationFocus Areas
10% Email Support Services50% Phone Support Services25% Chat Support Services +115% Order Processing & TakingSee all 2 projectsSystato is a technology solutions company specializing in automation, AI, and integration services. Receiving overwhelmingly positive feedback, with reviewers highlighting their prompt communication and skilled workforce, Systato exceeded client expectations by significantly improving operational efficiency. Notably, 100% of reviewers appreciated their ability to rapidly deliver customized solutions and enhance workflow, resulting in substantial time-saving and improved business outcomes.
Reviews mention Unique expertise
Clients have expressed a strong sentiment regarding Systato's unique expertise, particularly noting their effective communication and the high skill level of their workers. One client highlighted that Systato's team successfully understood and addressed their needs, freeing up significant time for internal employees. The ability to deliver on complex tasks, such as managing large volumes of product images, further underscores Systato's specialized capabilities, leading to positive outcomes without any noted areas for improvement.-
Content Moderation Services for Online Golf Club Retailer
5.0 Sep 16, 2024They offer good communication with highly skilled workers who meet our needs perfectly.
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Industry Experience
Systato has demonstrated strong capabilities in the eCommerce and Real Estate industries. In eCommerce, they provided efficiency enhancements for GolfRoots, freeing up employee time and ensuring effective product management on Shopify. In Real Estate, they excelled in automation and AI solutions, significantly improving lead response times and conversion rates for Fridman Properties Family. Overall, client sentiment is highly positive, highlighting Systato's expertise in tailored solutions and exceptional communication, making them a suitable choice for businesses in these sectors.
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eCommerce Real estateWas this helpful?
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Systato has received positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight the company's ability to deliver high-quality services within budget constraints, with one client noting 'good value for cost' and another emphasizing that Systato's pricing fit their budget. Both reviews commend the efficiency and effectiveness of Systato's solutions, which not only saved time but also enhanced operational performance, further underlining the perceived value of their services.Was this helpful?
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$1,000+< $25 / hr50 - 249New Delhi, India
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center Services +110% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 4 projectsTravelsBpo is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions, offering 24/7 multilingual assistance. Reviews indicate a high satisfaction rate, with 100% highlighting their professionalism, empathy, and operational efficiency. Clients appreciate their ability to scale operations seamlessly during peak periods and provide actionable insights, though minor improvements in system integration were suggested.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Travel Solutions Company
5.0 — TravelsBpo provided 24/7 multilingual customer support services for a travel solutions company. The team managed the client's customer support operations, focusing on inbound and outbound inquiries. Read moreWas this helpful?
Industry Experience
TravelsBpo has demonstrated robust expertise across various industries, including Information Technology, Consulting, Advertising & Marketing, and Staffing & Recruiting. Clients notably praised their ability to enhance customer support efficiency, reduce response times, and improve satisfaction in the travel management sector. The company showcases strengths in project management, clear communication, and adaptability, positioning them as a valuable partner for businesses seeking to optimize customer experiences and operational efficiency in these sectors.
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Information technology Consulting Other industries Advertising & marketingWas this helpful?
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Clients consistently highlight TravelsBpo's pricing as fitting within their budgets while providing excellent value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated, 'They will give you the best service for any budget,' indicating that regardless of expenditure, the quality of service remains high. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of TravelsBpo's offerings.Was this helpful?
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$1,000+< $25 / hr10 - 49Armenia, Colombia
Services provided
30% Customer Service Outsourcing35% Back Office Outsourcing35% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Email Support Services30% Order Processing & Taking25% Chat Support Services +110% Phone Support ServicesSee all 3 projectsBrave Solutions is a marketing and branding consultancy known for its tailored strategies across diverse industries, including dental technology, food and beverage, e-commerce, and floral services. Their reviews reveal a 100% positive feedback rate, highlighting exceptional project management, effective communication, and the ability to understand unique business needs. Approximately 80% of reviewers praised their customized and innovative approach to marketing challenges.
Industry Experience
Brave Solutions has demonstrated expertise in eCommerce and Advertising & Marketing, receiving positive feedback for their strategic approach and data management capabilities. In eCommerce, they effectively enhanced brand engagement through cohesive marketing strategies. In the Advertising sector, they excelled in data integration and customer targeting, significantly improving decision-making processes. Overall, clients praise their collaborative communication and commitment to client success, making them a suitable choice for companies in these industries.
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eCommerce Advertising & marketingWas this helpful?
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Clients have consistently praised Brave Solutions for providing good value for money, with feedback highlighting that their pricing fits within budgetary constraints while delivering high-quality results. One client noted, "Good value for cost," while another appreciated the tailored approach that led to significant improvements in data management and marketing effectiveness. Overall, the sentiment reflects satisfaction with the balance of cost and the quality of service provided.Was this helpful?
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UndisclosedUndisclosed50 - 249Makati, Philippines
Services provided
65% Customer Service Outsourcing15% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
10% Email Support Services40% Chat Support Services40% Phone Support Services +110% Order Processing & TakingSee all 3 projectsConcert 8 Solutions Inc. is a Business Process Outsourcing (BPO) company that provides helpdesk and live chat support services. The firm received mixed reviews, with 67% positive feedback praising its professionalism, responsiveness, and effective communication. However, 33% of reviews raised serious concerns about unethical conduct and financial dishonesty.
Reviews mention Understands their clients' needs
Clients commend Concert 8 Solutions Inc. for their professionalism and deep understanding of complex products. One client highlighted their responsiveness and effective communication, noting that regular engagement allowed for timely identification and resolution of issues. The overall sentiment reflects a strong appreciation for Concert 8's ability to grasp client needs and deliver tailored support, contributing to a seamless collaboration.-
Helpdesk Services for AI Company
5.0 Apr 26, 2022Their continuous engagement with us and status sharing regarding our product helped us discover malfunctions and correct them before they affected our client. Their professionalism and understanding of our complex product, as well as their responsiveness, were most impressive. Everyone in Concert8 was extremely pleasant to communicate with.
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Industry Experience
Concert 8 Solutions Inc. has received positive feedback particularly in the IT Services and Media industries. Clients from IT Services praise their helpdesk support and professionalism, though some issues regarding financial practices were noted. In the Media sector, they excelled in providing live chat support, resulting in increased sales inquiries. Overall, they are regarded as responsive and dedicated, making them a suitable choice for clients in IT and Media seeking reliable outsourced services.
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IT Services Other Industry MediaWas this helpful?
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Clients generally perceive Concert 8 Solutions Inc. as offering good value for money, with comments highlighting their competitive pricing and professional service. One client noted their 'good value for cost' and another appreciated their responsiveness and professionalism. However, a serious concern was raised regarding unethical practices related to deposit refunds, which negatively impacted the overall sentiment. Overall, while some clients were satisfied with the service quality, issues regarding financial integrity were significant.Was this helpful?
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$1,000+< $25 / hr10 - 49Houston, TX
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +220% Marketing Strategy20% Social Media MarketingFocus Areas
35% Email Support Services35% Phone Support Services15% Chat Support Services +115% Order Processing & TakingSee all 1 projectsVirtue Ally is a virtual assistant agency known for providing comprehensive operational and marketing support, significantly improving client efficiency and capacity. All reviews are overwhelmingly positive, with 100% indicating satisfaction with their professionalism, attention to detail, and alignment with client values. Clients commend their ability to deliver timely, high-quality service and seamless project management, making them an exceptional partner.
Industry Experience
Virtue Ally has received positive feedback primarily within the Advertising & Marketing industry. Clients praise their operational efficiency, project management skills, and ability to enhance service capacity while maintaining quality. Notable strengths include responsiveness, attention to detail, and a strong cultural alignment with client values. Overall, the sentiment is highly favorable, indicating that potential clients in creative and marketing sectors would benefit significantly from their services.
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Clients appreciate Virtue Ally's competitive pricing and perceived value, noting that their services fit well within budget constraints. One client highlighted the 'good value for cost' and emphasized how the partnership allowed for expanded capacity and improved operational efficiency. Overall, feedback indicates a strong sentiment of satisfaction regarding the cost-effectiveness of their services, with no noted areas for improvement in pricing or value delivery.Was this helpful?
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Undisclosed< $25 / hr10 - 49Alcabideche, Portugal
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing20% Recruiting +220% Recruitment Process Outsourcing10% StaffingFocus Areas
30% Email Support Services30% Chat Support Services30% Phone Support Services +110% Order Processing & TakingSee all 5 projectsMFAgency is a specialized administrative support company offering services in data entry and administrative assistance. Reviews highlight a 100% positive feedback rate, emphasizing their time-saving capabilities, timely project delivery, and personalized approach. Clients appreciate their excellent communication and alignment with company values, with no noted areas for improvement.
Industry Experience
VELTRI has received positive feedback primarily in the Food & Beverage industry, where they demonstrated expertise in administrative assistance and data management. Clients appreciated their personalized approach, timely delivery, and strong communication. The overall sentiment is favorable, highlighting VELTRI's strengths in enhancing operational efficiency and supporting business growth. Potential clients in the Food & Beverage sector can expect valuable support tailored to their specific needs.
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Food & BeverageWas this helpful?
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Clients have expressed satisfaction with VELTRI's value for money, highlighting a strong alignment between quality and cost. One client noted the 'good value for cost' and appreciated the company's ability to save time on administrative tasks, which contributed to business growth. Overall, the sentiment is positive, with feedback indicating that VELTRI delivers high-quality services while maintaining reasonable pricing, with no suggested improvements from clients.Was this helpful?
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$25,000+< $25 / hr50 - 249Bengaluru, India
Services provided
25% Customer Service Outsourcing20% Business Consulting20% Call Center Services +315% Back Office Outsourcing10% Financial Consulting10% Sales OutsourcingFocus Areas
11% Email Support Services37% Order Processing & Taking37% Phone Support Services +115% Chat Support ServicesSee all 17 projectsWestshore Bpo Pvt Ltd is a Customer Service Outsourcing provider, specializing in Call Center Solutions and Remote Customer Care. The company receives mixed reviews, with approximately 71% of feedback highlighting their professional project management and efficient customer support services. However, 29% of reviews express dissatisfaction, citing unprofessionalism and unmet deliverables.
7 of 8 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 8 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Support for Financial Services Firm
5.0 — Westshore Bpo Pvt Ltd provided customer service support for a financial services firm. The team was responsible for customer ticket handling, news headling monitoring, and content filtering. Read moreWas this helpful?
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Clients generally find Westshore Bpo Pvt Ltd to offer good value for money, often highlighting that their pricing fits within budget constraints. Positive feedback from several clients emphasizes cost-effectiveness and alignment with company values. However, some reviews express dissatisfaction with service quality, indicating that the low cost may not always translate into satisfactory outcomes. Overall, the sentiment is mixed, with a notable emphasis on pricing as a deciding factor for many clients.Was this helpful?
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$5,000+< $25 / hr50 - 249Medellín, Colombia
Services provided
20% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +315% Sales Outsourcing10% Recruiting10% StaffingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsOrigen BPO is a customer support services provider, specializing in help desk and customer support operations. Reviews indicate a strong positive perception, with 100% of feedback highlighting service improvement and effective collaboration. Clients appreciate their competence and the close connection maintained throughout engagements, with no notable areas for improvement mentioned.
Industry Experience
Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
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Business servicesWas this helpful?
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Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.Was this helpful?
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$5,000+< $25 / hr50 - 249
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +125% Language InterpretationFocus Areas
20% Email Support Services40% Phone Support Services25% Chat Support Services +115% Order Processing & TakingSee all 1 projectsY-CON BPS is a business process outsourcing company specializing in customer interaction management, virtual sales optimization, and post-sale support. The company has received overwhelmingly positive feedback, with 95% of reviews highlighting its effective project management, quick adaptability, and significant improvements in customer satisfaction and sales metrics. Key achievements include a 40% reduction in cart abandonment and a rise in customer satisfaction scores from 4.1 to 4.8 out of 5.
1 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 monthsLess than $10,000 avg. project costEmail Support Services Experience
Overall feedback for Y-CON BPS in Email Support Services is highly positive, with a customer satisfaction score (CSAT) of 4.8/5 and a conversion rate improvement from 12% to 28%. Key strengths include efficient communication, a 40% reduction in abandoned carts, and a 60% drop in complaint rates. Clients noted the professionalism and adaptability of Y-CON BPS's team, which comprised well-trained university students. Areas for improvement include expanding support during peak hours and providing more strategic insights.
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Industry Experience
Y-CON BPS has received positive feedback primarily from the manufacturing industry, specifically related to customer interaction management and sales optimization for products like memory foam mattresses. Clients noted significant improvements in customer satisfaction (CSAT) metrics, conversion rates, and order accuracy. The provider's strengths include effective communication, professionalism, and the ability to deliver measurable results. Potential clients in manufacturing can expect a strong fit, particularly for projects focused on enhancing customer service and sales processes.
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ManufacturingWas this helpful?
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Clients have expressed high satisfaction with Y-CON BPS, noting that their services provide excellent value for money. One client highlighted a significant conversion rate increase from 12% to 28% and a CSAT score improvement from 4.1 to 4.8 out of 5, showcasing effective outcomes relative to cost. The professionalism and responsiveness of the team were particularly praised, although there were suggestions for expanded support during peak hours to enhance service further.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing40% Call Center Services30% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 2 projectsEnglish Call Centre is a company specializing in providing exceptional English call center services, effectively managing both inbound and outbound communications for businesses. Their reviews emphasize their professionalism, adaptability, and seamless integration into existing operations, with 100% of feedback being positive, highlighting their ability to enhance client satisfaction and improve communication efficiency.
Industry Experience
English Call Centre has received positive feedback primarily in the Advertising & Marketing industry. Clients highlight their expertise in enhancing client communications and professionalism, leading to improved client satisfaction and efficient inquiry handling. The provider's strengths include adaptability, responsiveness, and effective project management. Their ability to integrate seamlessly into client operations has made them a valuable partner, particularly for businesses looking to strengthen their presence in English-speaking markets.
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Advertising & marketingWas this helpful?
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Clients have highlighted English Call Centre's pricing as well-aligned with their budget, noting it provides good value for the cost. One client specifically mentioned that the pricing fit well within their budget while also delivering high-quality service. Overall, sentiment towards the company's value proposition is positive, with clients expressing satisfaction with the professionalism and responsiveness of the service, which contributed to improved client relationships and operational efficiency.Was this helpful?
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$50,000+< $25 / hr50 - 249San Jose, CA
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +315% Finance & Accounting Outsourcing (FAO)15% Social Media Marketing10% Web DevelopmentFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsSuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.
Industry Experience
SuccessLink Outsourcing has received positive feedback primarily in the real estate industry, focusing on property management services. Clients highlight their expertise in financial organization, efficiency, and effective communication. The company is praised for its ability to quickly understand client needs and deliver high-quality candidates. Overall, the sentiment is highly favorable, suggesting that SuccessLink is a strong fit for clients seeking outsourcing solutions in real estate management.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with SuccessLink Outsourcing's cost-effectiveness and value for money. One client highlighted that their outsourced controller was more organized and reliable than previous CFOs, indicating strong value. The efficiency and swift delivery of services were noted as 'mind-blowing,' reinforcing the sentiment that the pricing reflects the quality of service provided. Overall, clients found the company to deliver exceptional results without compromising on cost.Was this helpful?
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Undisclosed< $25 / hr50 - 249Kolkata, India
Services provided
10% Customer Service Outsourcing50% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +310% Search Engine Optimization10% Video Production10% Web DesignFocus Areas
30% Email Support Services30% Chat Support Services20% Order Processing & Taking +120% Phone Support ServicesSee all 9 projectsMyTasker is a service provider specializing in virtual assistance, website management, and administrative support. The majority of client feedback is positive, with approximately 86% of reviewers praising their timely delivery, high-quality work, and responsive communication. However, around 14% report issues with billing and communication. Clients appreciate MyTasker's efficiency and reliability, making them a valuable partner for diverse business needs.
Reviews mention Communicative
Clients consistently praise MyTasker for their effective communication, highlighting quick response times and clarity in task management. One executive noted the team's 'truly supportive attitude' and 'always clear communication,' facilitating seamless collaboration. Another client emphasized that MyTasker's communication has been 'impressive' and that they deliver tasks on time. Overall, the sentiment regarding MyTasker's communicative approach is overwhelmingly positive, with clients appreciating the professional and proactive nature of their interactions.-
Event Management for Networking Events Co
5.0 Oct 3, 2024They are clear communicators, and deliver every task on time. MyTasker's communication has been impressive.
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Outsourced Sales & Back Office Services for Crafts Company
5.0 Sep 30, 2024Always on time, always communicative, and very little assistance required. Great at troubleshooting and took lots of responsibility - we know that once they are on the case, we can have perfect ease of mind as it will be correct and on time 100% of the time.
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Back-Office Outsourcing for PR Network
5.0 Sep 2, 2025I work with Imran on a daily basis and Samrat Gosh as a manager overseeing the work done for us. I highly appreciate their professional and truly supportive attitude, their short response time, and always clear communication on what to expect in the delivery of any task, both in terms of content and timing. Imran pays attention to details and is eager to find solutions to problems that occur on the way. When questions arise about a task, they are quick to communicate and ask for help to minimise chances of errors.
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1 of 1 Email Support Services reviews is 5 starsUnknown avg. project costEmail Support Services Experience
MyTasker has received overwhelmingly positive feedback for their Email Support Services, with 90% of reviews highlighting their professional communication, prompt responsiveness, and attention to detail. Clients appreciate their ability to manage an expanding scope of work, demonstrating flexibility and adaptability. Key strengths include effective task management through their platform and a supportive team that fosters seamless cooperation. While some clients suggest a need for more proactive problem-solving, overall sentiment remains highly favorable.
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Average Project Cost Breakdown
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Clients generally perceive MyTasker as offering good value for money, with several reviews highlighting that their pricing fits within budget constraints while delivering high-quality work. For instance, an Executive Director noted that MyTasker's pricing was 'good value for cost,' and the service saved clients significant time and resources. However, one client expressed concerns over billing practices, indicating a lack of transparency in charges, which slightly marred the overall positive sentiment regarding value.Was this helpful?
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$1,000+< $25 / hr10 - 49Phoenix, AZ
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Back Office OutsourcingFocus Areas
20% Email Support Services40% Chat Support Services40% Phone Support ServicesSee all 3 projectsRemote Ops Solutions is a Customer Support Outsourcing company specializing in virtual assistant placement and administrative support. Reviewers highlight their expertise in sourcing exceptional talent, with 100% positive feedback on their ability to manage tasks like email management and client communications. Clients appreciate their clear communication and project management skills, which enable them to focus on higher-level business activities.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office & Customer Service Outsourcing for Marketing Co
5.0 — Remote Ops Solutions has sourced a virtual assistant for a digital marketing company. The assistant handles operational support, email inbox management, end-client communications, blog posting, and Read moreWas this helpful?
Industry Experience
Remote Ops Solutions has demonstrated expertise in the Food & Beverage and Advertising & Marketing industries, receiving positive feedback for their effective virtual assistant placements. Clients in the Food & Beverage sector highlighted their success in social media outreach and influencer engagement, while those in Advertising & Marketing praised their administrative support, allowing teams to focus on strategic tasks. Overall, sentiment is highly favorable, indicating that Remote Ops Solutions is a strong fit for businesses seeking skilled support in these sectors.
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Food & Beverage Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express strong satisfaction with Remote Ops Solutions' pricing and value for money. One client noted the service as a 'great value' and suggested they could 'charge more' given the quality received. Another highlighted the affordability of their virtual assistant services, which allowed the client to focus on higher-level tasks, ultimately enhancing business efficiency. Overall, the sentiment is positive, with clients appreciating the effective cost-to-value ratio offered by the company.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Dubai, United Arab Emirates
Services provided
10% Customer Service Outsourcing10% Cloud Consulting & SI10% Content Marketing +710% Custom Software Development10% IT Strategy Consulting10% Mobile App Development10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web DevelopmentFocus Areas
50% Email Support Services50% Chat Support ServicesSee all 1 projectsHatchTechs UAE is a versatile technology development company specializing in interactive exhibit design and custom CRM solutions. With a 100% positive feedback rate, clients praise their timely delivery, effective communication, and ability to integrate technology seamlessly. Common themes include their impressive culture fit, value for cost, and capability to tailor solutions to specific project needs.
Industry Experience
HatchTechs UAE has demonstrated strong expertise in the education sector, specifically in developing interactive exhibits that enhance visitor engagement and learning experiences. Feedback highlights their effective communication, timely project management, and the successful fusion of technology with educational content. Clients commend their adaptability and value for cost, making them a suitable partner for educational initiatives. Overall sentiment in the education industry is positive, indicating HatchTechs UAE is well-equipped to deliver impactful solutions in this field.
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EducationWas this helpful?
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Clients have noted HatchTechs UAE provides good value for cost, with one reviewer highlighting their selection due to a 'great culture fit' and 'good value for cost.' The project resulted in increased visitor engagement and positive feedback, indicating that clients feel the services rendered justify the expenses. Overall sentiment reflects satisfaction with the pricing relative to the quality and outcomes achieved.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing50% Call Center Services30% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsTelvo Global is a Customer Service BPO specializing in AI-powered voice and SMS solutions for customer support outsourcing. Reviews highlight their tailored approach, with 100% positive feedback on responsiveness and project management. Impressively, 90% of reviewers praised their innovation in combining AI automation with personalized customer care solutions.
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$1,000+$25 - $49 / hr10 - 49Philadelphia, PA
Services provided
10% Customer Service Outsourcing80% Call Center Services10% Sales OutsourcingFocus Areas
30% Email Support Services30% Phone Support Services20% Chat Support Services +120% Order Processing & TakingSee all 6 projectsAnswerFront is a Customer Support Outsourcing company that excels in providing comprehensive Call Center Solutions and Customer Service BPO. Their clients report significant improvements in customer satisfaction and operational efficiency, with increased client satisfaction rates by 20%-25% and lead conversion rates by 15%-25%. The commitment to quality and seamless project management is frequently highlighted across reviews, with no notable areas for improvement.
Reviews mention Communicative
The feedback regarding AnswerFront's communicative abilities is overwhelmingly positive. Clients highlighted their 24/7 availability and prompt responses, with one client noting a 25% increase in customer satisfaction due to professional communication. Another client praised their effective lead management and timely follow-ups. Both reviews emphasized that AnswerFront consistently met deadlines and maintained clear communication throughout the project, illustrating their commitment to client engagement and support.-
Outsourced Staffing Services for Outsourcing Company
5.0 Jul 30, 2024Improve client satisfaction scores by 25% through professional and responsive communication. Answerfront.com was exceptional in managing the project timeline. They delivered every aspect of the virtual receptionist and support system on schedule. From the initial setup to the ongoing management tasks, they met all deadlines, ensuring there were no disruptions to our operations.
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Inbound Sales & Customer Support Services for Cleaning Firm
5.0 Jul 27, 2024They enhanced customer satisfaction scores by 25% through swift and professional communication. AnswerFront consistently meets deadlines, ensuring all deliverables are completed on schedule. They adhered to the agreed timelines for each phase of the project, which contributed to the smooth implementation of their services.
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4 of 4 Customer Service Outsourcing reviews are 5 stars4 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Marketing Company
5.0 — AnswerFront established a CRM system to manage customer interactions and sales processes. They also provided training sessions for the team to maximize the new system's benefits. Read moreWas this helpful?
Industry Experience
AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.
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Advertising & marketing Human Resources Business services Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.Was this helpful?
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Undisclosed$25 - $49 / hr10 - 49Harlow, England
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingFocus Areas
25% Email Support Services45% Phone Support Services20% Order Processing & Taking +110% Chat Support ServicesSee all 1 projectsMedical PA is a call center service provider specializing in handling phone calls and appointment scheduling for medical practices. Reviews indicate a high level of professionalism, with 100% of patients noting positive interactions. Clients appreciate the quick response times, typically within 10–15 minutes. However, there are occasional concerns about being put on hold without follow-up.
Industry Experience
Medical PA demonstrates notable expertise in the healthcare industry, providing efficient call center services that significantly reduce administrative burdens for medical professionals. Feedback highlights their professionalism and responsiveness, leading to improved patient interactions. While praised for their efficiency, minor concerns about call handling consistency were noted. Overall, the sentiment is positive, making Medical PA a strong candidate for healthcare providers seeking to enhance patient management.
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HealthcareWas this helpful?
Average Project Cost Breakdown
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Clients generally perceive Medical PA as offering good value for money, with one podiatrist noting an investment of approximately $7,500, which significantly saved him time previously spent on calls. The professionalism of their service received positive feedback, with patients appreciating the responsiveness. However, there were minor concerns regarding call handling consistency. Overall, the sentiment is favorable, indicating that clients find the cost justified by the efficiency and quality of service provided.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
30% Customer Service Outsourcing30% Data Annotation Services30% Recruiting +110% Recruitment Process OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsImmido is a Customer Support Outsourcing company specializing in comprehensive customer service BPO solutions, including 24/7 multilingual support and dynamic workload management. With 100% positive feedback from reviewers, clients commend their professionalism, responsiveness, and ability to maintain high service levels while allowing internal teams to focus on core activities.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for iGaming Company
5.0 — Immido provides customer service outsourcing for an iGaming company. The team handles customer inquiries, providing 24/7 multilingual support, issue handling, escalation, and communication with Read moreWas this helpful?
Industry Experience
Immido has demonstrated strong expertise in the IT Services industry, particularly in customer support for iGaming providers. Feedback highlights their professionalism, responsiveness, and ability to manage dynamic workloads effectively. Clients appreciate their 24/7 multilingual support and consistent adherence to service level agreements (SLAs), resulting in improved customer satisfaction. Overall, Immido is well-suited for projects requiring high-quality customer service and scalable support solutions in the IT sector.
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Average Project Cost Breakdown
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Clients have noted that Immido offers good value for cost, particularly for comprehensive customer support services. One reviewer highlighted the company's professionalism and responsiveness, emphasizing their ability to maintain service levels and meet SLAs even during peak traffic periods. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service provided, with no significant areas for improvement identified.Was this helpful?
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$5,000+< $25 / hr50 - 249
Services provided
30% Customer Service Outsourcing35% Call Center Services35% Sales OutsourcingFocus Areas
10% Email Support Services40% Order Processing & Taking40% Phone Support Services +110% Chat Support ServicesSee all 1 projectsKexxel BPO is a Customer Service BPO specializing in Customer Support Outsourcing and conducting detailed customer service surveys for global clients. Reviews highlight their excellent communication and timely project delivery, with 100% of feedback being positive about their detailed analysis and commitment to meeting tight deadlines, leading to enhanced service improvement for clients.
Reviews mention Communicative
Clients have praised Kexxel BPO for their strong communication skills, noting that the team maintained fluid and effective interactions throughout the project. One client highlighted the team's willingness to work beyond regular hours to accommodate international clients, which facilitated timely project completion. Additionally, the emphasis on collaboration allowed for quick resolution of minor challenges, reinforcing the overall positive sentiment towards Kexxel BPO's communicative approach.-
Customer Survey & Analysis for Tech & Consulting Company
4.5 Jan 13, 2024The Training & Operations leader maintained good communication, which enabled us to bridge gaps. We were very happy with the timeline and the accuracy of the reports & Surveys conducted based on our requirements. The communication between the Kexxel BPO team and our team was fluid. Some minor challenges at the onset of the project were easily fixed due to good communication from the Kexxel Team.
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0 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Survey & Analysis for Tech & Consulting Company
4.5 — A technology and consulting company hired Kexxel BPO to conduct surveys for over 100 of their customers. The team also provided reports and detailed analyses to the client. Read moreWas this helpful?
Industry Experience
Kexxel BPO has demonstrated expertise in the consulting industry, notably through their work with a global technology and consultation firm. They excel in conducting customer surveys, delivering detailed analyses that enhance service offerings. Clients praise their effective communication, prompt project delivery, and adaptability to tight timelines. The overall sentiment in this field is highly positive, indicating a strong fit for companies seeking reliable BPO services in consulting.
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ConsultingWas this helpful?
Average Project Cost Breakdown
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Clients have expressed satisfaction with Kexxel BPO's pricing, noting it fits their budget while delivering significant value. One executive highlighted that the decision to choose Kexxel BPO was influenced by their competitive pricing and high ratings. Moreover, the team consistently met deadlines and provided thorough analyses, reinforcing the perception of good value for money. Overall, feedback indicates that clients feel they receive quality service that justifies the cost.Was this helpful?
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$25,000+$25 - $49 / hr10 - 49Lagos, Nigeria
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Back Office OutsourcingFocus Areas
30% Email Support Services50% Phone Support Services20% Chat Support ServicesSee all 1 projectsHi-Deas Expedient Solutions Limited is an outsourced call center service provider. Overall feedback from the reviews is highly positive, with particular praise for their responsiveness and effective communication. Approximately 100% of reviewers highlight their ability to provide detailed data, which is crucial for informed decision-making in sectors such as fintech.
Industry Experience
Hi-Deas Expedient Solutions Limited has demonstrated strong capabilities in the financial services industry, particularly in enhancing customer experience through outsourced call center services. Clients commend their responsiveness, effective communication, and data-driven approach, which has significantly improved client interactions. The positive feedback highlights their strengths in project management and customer service, making them a suitable partner for businesses seeking to optimize customer engagement within this sector.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
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Clients have expressed satisfaction with Hi-Deas Expedient Solutions Limited's pricing, often noting their services as cost-effective. One client highlighted an investment of under $5,000 for quality call center support, emphasizing the value received in terms of responsiveness and data provision. Overall, feedback reflects a positive sentiment regarding the company's ability to deliver good customer service at a reasonable cost, making them a recommended choice for businesses seeking reliable support.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999San Diego, CA
Services provided
45% Customer Service Outsourcing45% Call Center Services5% Back Office Outsourcing +15% Sales OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesRedial BPO Call Center is a call center located in San Diego, California and Tijuana, Mexico. Their services include Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Get in TouchRedial BPO Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Culver City, CA
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingFocus Areas
20% Email Support Services50% Phone Support Services30% Chat Support ServicesSee all 1 projectsGeBBS Healthcare Solutions is a company specializing in outsourcing healthcare-related tasks such as data entry, medical coding, and accounts receivable follow-up. Reviews highlight their quick turnaround times, accuracy, and responsiveness, with 100% of reviews mentioning their effectiveness in reducing errors. However, transparency about employee changes could be improved. Overall, despite some challenges, GeBBS received positive feedback for their competitive pricing and responsiveness.
Industry Experience
GeBBS Healthcare Solutions has demonstrated expertise primarily in the healthcare sector, specifically in revenue cycle management for medical practices, hospitals, and anesthesia groups. Clients have praised their responsiveness, fast turnaround times, and accuracy in medical coding and billing processes. Overall sentiment is positive, highlighting their ability to adapt and collaborate effectively, though some feedback suggests a need for clearer communication regarding staff changes. This makes them a strong contender for healthcare-related projects requiring reliable outsourcing solutions.
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HealthcareWas this helpful?
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Clients generally perceive GeBBS Healthcare Solutions as offering competitive pricing and good value for money. One client noted they chose GeBBS due to their competitive prices and the qualification of their staff. They invested approximately $17,000 monthly and appreciated the quick turnaround times and accuracy of work. However, there were concerns about transparency regarding staff changes, indicating a need for improved communication on employee assignments. Overall, the sentiment reflects satisfaction with the cost relative to the quality delivered.Was this helpful?
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$1,000+< $25 / hr2 - 9Barranquilla, Colombia
Services provided
50% Customer Service Outsourcing50% Back Office OutsourcingFocus Areas
15% Email Support Services35% Phone Support Services30% Order Processing & Taking +120% Chat Support ServicesSee all 1 projectsDeducto is a sales consulting company known for its adeptness in virtual selling environments. The company has received highly positive feedback, with 100% of reviewers highlighting its effective communication and persistent sales efforts. Deducto notably helped a client achieve over $2,000,000 in sales, demonstrating their competence and commitment to delivering results.
Industry Experience
Deducto has demonstrated strong capabilities in the Food & Beverage industry, particularly in facilitating sales strategies for products like frozen treats. Clients commend their ability to drive significant revenue, achieving over $2 million in sales. Their strengths lie in effective project management, open communication, and adaptability in virtual settings. The overall sentiment is highly positive, indicating Deducto is a strong fit for companies in this industry seeking results-driven partnerships.
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Food & BeverageWas this helpful?
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Clients have indicated that the company's pricing is competitive and aligns well with their budgets, highlighting it as a key factor in their selection. One client remarked on Deducto's 'good value for cost' and praised their cultural fit. The overall sentiment suggests that clients perceive Deducto as delivering strong value relative to their investment, with successful outcomes justifying their expenses.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Noida, India
Services provided
10% Customer Service Outsourcing15% E-Commerce Development10% Back Office Outsourcing +810% IoT Development10% Pay Per Click10% Search Engine Optimization10% UX/UI Design10% Web Design5% IT Managed Services5% IT Staff Augmentation5% Mobile App DevelopmentFocus Areas
15% Email Support Services45% Phone Support Services25% Order Processing & Taking +115% Chat Support ServicesSee all 13 projectsFenebris India Pvt Ltd is a diversified IT services company, specializing in IT infrastructure enhancement, web development, e-commerce solutions, IoT systems, and app development. They consistently deliver projects on time, demonstrating excellent project management and communication skills. Positive feedback is dominant, with 100% of reviewers commending their proactive approaches and commitment to understanding client needs. A minor improvement area is post-implementation support.
Industry Experience
Fenebris India Pvt Ltd has garnered positive feedback across various industries, including Manufacturing, Retail, Consumer Products, Financial Services, Agriculture, and Healthcare. Clients commend their expertise in IT infrastructure, e-commerce solutions, mobile application development, and IoT systems. The overall sentiment highlights their project management skills, timely delivery, and proactive communication. Companies in Manufacturing and Healthcare particularly benefit from their tailored solutions, while Retail and Consumer Products clients value their web and e-commerce enhancements. Organizations seeking reliable IT and digital solutions may find Fenebris a suitable partner.
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Manufacturing Retail Consumer Products Financial services Agriculture HealthcareWas this helpful?
Average Project Cost Breakdown
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Clients consistently highlighted Fenebris India Pvt Ltd's competitive pricing and strong value for money. For instance, multiple reviews noted that their pricing fit within budgets while providing good value. One client specifically mentioned the company offered 'good value for cost,' which contributed to their decision to engage Fenebris. Overall, the sentiment regarding cost and value is overwhelmingly positive, with clients appreciating the quality of services relative to the investment made.Was this helpful?
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$1,200 Immediate Startups, Compliance requirements. $2,500 Mid size businesses with growing products/services $5,000 Full fledge running businesses.View PackagesCustomer Support Outsourcing
Enhance customer satisfaction with our Customer Care Excellence package. Professional, responsive support for your clients. We offer outsourced customer support that acts as an extension of your brand. Our trained agents provide timely and empathetic assistance through multiple channels, ensuring a superior customer experience.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +715% Social Media Marketing10% Call Center Services10% Sales Outsourcing5% Digital Strategy5% HR Outsourcing5% Recruiting5% StaffingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 11 projectsAlpha Assistant is a versatile company providing services such as marketing, customer support, data monitoring, recruitment, and administrative support. Feedback indicates an overwhelmingly positive experience, with 87.5% of clients praising their professionalism, responsiveness, and project management. However, one review (12.5%) highlights significant billing and service issues, suggesting room for improvement in financial management and service consistency. Overall, Alpha Assistant is commended for fostering a collaborative and results-driven environment.
Reviews mention Easy to work with
Clients have consistently noted that Alpha Assistant is easy to work with, highlighting their responsiveness and diligence. One CEO remarked on the 'ease of use' of their processes and praised the relationship managers for their support. The team is described as 'quick to respond' and 'eager to go above and beyond.' Overall, the sentiment reflects a high level of satisfaction with the collaborative nature and effectiveness of Alpha Assistant's services.-
Staffing Solutions for Performance Marketing & Branding Firm
5.0 Feb 23, 2024Every project's objective is regularly achieved. Their assistant is very responsible, diligent, quick to respond, and eager to go above and beyond for us.
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Industry Experience
Alpha Assistant has demonstrated expertise across various industries, including Financial Services, Food & Beverage, Retail, Business Services, Advertising & Marketing, Telecommunications, and Consumer Products & Services. Clients frequently praise their strong project management, responsiveness, and cultural alignment. The overall sentiment reflects a positive impact, with notable success in marketing, customer service, and data monitoring. However, feedback from the Consumer Products & Services sector highlights a significant concern regarding performance issues. Potential clients in Financial Services and Retail may find Alpha Assistant particularly well-suited for their needs.
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Food & Beverage Retail Telecommunications Business services Advertising & marketing Consumer products & services Financial servicesWas this helpful?
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Clients consistently highlight Alpha Assistant's competitive pricing and excellent value for money. Feedback indicates that their services have led to significant improvements in operational efficiency and customer satisfaction, with one client noting a 300% increase in online sales. Another client praised them for being a cost-effective solution for recruitment and management, stating that Alpha Assistant fit their budget while delivering high-quality talent. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their offerings.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +120% IT Strategy ConsultingFocus Areas
30% Email Support Services30% Chat Support Services30% Phone Support Services +110% Order Processing & TakingSee all 2 projectsNoodesk is a digital marketing company with expertise in creating strategies to enhance client engagement and revenue. They have been commended for their excellent marketing theme design and flexibility, with 100% positive feedback highlighting their effective communication and adaptability. However, there are suggestions for improvement in language translation services.
Reviews mention Communicative
Clients have consistently praised Noodesk for their excellent communication skills, highlighting their 'open line of communication' and 'availability' as key strengths. One CEO noted the 'perfect' workflow between teams, emphasizing the importance of effective communication in achieving project goals. Overall, client sentiment reflects a strong appreciation for Noodesk's communicative approach, contributing positively to their collaborative efforts.-
Social Media & PPC Marketing for Consultancy & Coaching Firm
5.0 May 21, 2021The most impressive thing about them was their flexibility, availability, open line of communication.
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Industry Experience
Noodesk has demonstrated expertise in the Chemicals & Biotechnology and Consulting industries. In the Chemicals sector, they effectively marketed COVID-19 products, leading to a 15% sales increase, highlighting their strong digital marketing skills. In Consulting, their flexible approach to digital strategy enhanced client engagement and website traffic. Overall, clients praise Noodesk for their effective communication and adaptability, making them a suitable partner for businesses seeking impactful marketing solutions in these sectors.
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Chemicals & Biotechnology ConsultingWas this helpful?
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Clients have expressed positive sentiments regarding noodesk's pricing and value for money. One director noted a 15% increase in sales due to effective marketing strategies, highlighting the company's attractive and professional digital content. A CEO emphasized noodesk's flexibility and adaptability to specific needs, contributing to improved client engagement. Overall, clients appreciate the balance of cost and quality in the services provided, indicating a strong value proposition.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Commercial Property Management +315% Call Center Services15% Recruiting10% Direct MarketingFocus Areas
25% Email Support Services40% Chat Support Services35% Phone Support ServicesSee all 2 projectsPowerplacing is a staffing and recruitment agency known for providing executive assistants and marketing support. The company has received overwhelmingly positive feedback, with clients noting a significant increase in productivity and meaningful contributions from their hires. Approximately 100% of reviewers appreciate the dedication and integration of Powerplacing's recruits into their teams.
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$1,000+$25 - $49 / hr50 - 249
Services provided
10% Customer Service Outsourcing10% API Development10% Application Management & Support +910% Custom Software Development10% IT Managed Services10% Marketing Strategy10% Robotics Process Automation10% Web Design5% Back Office Outsourcing5% Product Marketing5% Recruiting5% Web DevelopmentFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsDevsPro is a web development company known for designing responsive WordPress websites, developing custom plugins, and implementing automation processes. Their reviews highlight their professionalism and timely delivery, with 100% positive feedback on project management and alignment with client needs. Approximately 20% of reviewers mention their impressive professionalism and attitude.
Industry Experience
DevsPro has demonstrated expertise primarily in the non-profit sector, providing comprehensive website development and automation solutions. Clients appreciate their professionalism, timely delivery, and alignment with organizational values, underscoring their strong project management skills. The positive feedback indicates a robust capability in creating custom plugins and enhancing user engagement, making them a suitable partner for non-profit organizations seeking to improve efficiency and outreach.
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Non-profitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with DevsPro's pricing, noting it as a good fit for their budget while providing great value for the cost. One client specifically highlighted the company's alignment with their values and the high ratings that influenced their choice. Overall sentiment reflects that clients appreciate the cost-effectiveness of the services rendered, with timely delivery and professionalism further enhancing the perceived value.Was this helpful?
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$5,000+$50 - $99 / hr50 - 249Tel Aviv-Yafo, Israel
Services provided
10% Customer Service Outsourcing40% Sales Outsourcing10% Call Center Services +410% Demand Generation Marketing10% Direct Marketing10% Email Marketing10% Marketing StrategyFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 3 projectsAmiy is a business development company specializing in outreach and appointment setting for B2B clients. Across their reviews, 100% of clients highlight their ability to book qualified meetings and improve over time. Clients commend Amiy’s responsiveness and proactive management, with 67% appreciating their communication skills and adaptability. Overall, Amiy outperforms expectations and aligns well with client values.
Industry Experience
Amiy has demonstrated expertise primarily in the IT Services sector, particularly in business development for Digital as a Service (DaaS) companies. Clients praised their strong communication skills, project management, and ability to provide local market insights and resources. Overall sentiment is positive, highlighting Amiy's effectiveness in generating opportunities and adapting to market challenges. Their strengths make them a suitable partner for businesses looking to expand in diverse regions, especially in complex, international environments.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have highlighted Amiy's business development services as offering significant value for money, with one client noting a $70,000 investment resulting in at least 10 new opportunities per month. Their effective communication and project management skills further enhance their perceived value. However, there were challenges in sourcing the right personnel during the pandemic, indicating room for improvement in recruitment. Overall, the sentiment reflects satisfaction with the balance of cost and benefits.Was this helpful?
More responsive than most other service providers
Get in TouchAmiy is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$250,000+$300+ / hr250 - 999Wrocław, Poland
Services provided
25% Customer Service Outsourcing25% Ecommerce Marketing25% IT Strategy Consulting +215% AI Development10% AI ConsultingFocus Areas
50% Email Support Services50% Chat Support ServicesHeadquartered in Wrocław, Poland and Boston, Massachusetts, Text, Inc. Is an IT strategy consulting company. They offer IT strategy consulting and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Miami, FL
Services provided
20% Customer Service Outsourcing30% Back Office Outsourcing25% Social Media Marketing +220% Sales Outsourcing5% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 2 projectsGIC BPO LLC is a social media management company lauded for its excellent communication and timely delivery of services. With 100% positive feedback, clients appreciate the company's strong cultural fit, alignment of values, and cost-effectiveness. The firm effectively supports growth and time management objectives for its clients.
Industry Experience
GIC BPO LLC has demonstrated expertise in the Other Industry, particularly in social media management for professionals such as morticians. Reviews highlight their strengths in communication, project management, and alignment with client values. The overall sentiment is positive, indicating that GIC BPO LLC effectively contributes to growth and time management for clients, making them a suitable partner for businesses seeking reliable support in social media and digital engagement.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised GIC BPO LLC for providing good value for cost, highlighting a strong alignment of company values and a positive culture fit. One client noted that they chose GIC due to its affordability and effective service delivery. Overall sentiment indicates satisfaction with the company's pricing relative to the quality of services rendered, reinforcing the perception of GIC BPO LLC as a cost-effective partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Ciudad de Guatemala, Guatemala
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsInfinity Center BPO is a call center services provider specializing in sales and telemarketing assistance. Feedback highlights a 30% sales increase and effective management of approximately 200 calls per hour. Clients emphasize their excellent communication and personalized service, with 100% of reviewers noting impressive solutions and minimal cultural differences.
Industry Experience
Infinity Center BPO has demonstrated strong expertise in the Energy & Natural Resources sector, providing effective call center services that significantly boosted client sales by 30%. Their personalized service, adaptability, and proactive problem-solving approach are highlighted as key strengths. Overall sentiment is positive, particularly in facilitating marketing campaigns. Clients are advised to clearly define project scopes for optimal collaboration, suggesting a good fit for companies seeking robust support in energy-related initiatives.
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Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Infinity Center BPO's overall value, noting significant increases in sales, such as a reported 30% rise after engaging their services. While one client mentioned an increase in budget, they appreciated the proactive communication regarding costs. The company's personalized service and effective management of call volume were particularly highlighted, indicating that clients feel the investment is justified by the results achieved.Was this helpful?
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$10,000+< $25 / hr10 - 49Karachi, Pakistan
Services provided
10% Customer Service Outsourcing10% Blockchain10% CRM Consulting and SI +1010% Call Center Services10% Market Research10% Marketing Strategy10% Sales Outsourcing5% Digital Strategy5% E-Commerce Development5% Graphic Design5% Mobile App Development5% UX/UI Design5% Web DevelopmentFocus Areas
20% Email Support Services35% Phone Support Services25% Order Processing & Taking +120% Chat Support ServicesSee all 4 projectsTech Drop Private Limited offers Customer Support Outsourcing, lead generation, and appointment setting services. Clients commend the company for its strategic approach, expertise, and effective results, particularly in enhancing qualified leads and conversions. Tech Drop Private Limited stands out for its exceptional customer support, though there is a suggestion to broaden its service range.
Industry Experience
Tech Drop Private Limited has demonstrated expertise primarily in the Design industry, focusing on web development and technical support services. Clients praised their effective project management, timely delivery, and innovative solutions, contributing to measurable outcomes such as increased user engagement and customer satisfaction. Overall sentiment in the Design industry is positive, highlighting their strengths in responsiveness and commitment to quality. Potential clients seeking web development and technical support solutions will find Tech Drop a suitable match.
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DesignWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have reported that Tech Drop Private Limited offers competitive pricing that aligns well with their budgets, which significantly contributes to their overall value for money. One client noted they chose Tech Drop due to its pricing fit, emphasizing the company's cost-effectiveness. Overall, feedback indicates a positive sentiment towards the company's affordability and the quality of services provided, confirming that clients feel they receive substantial value for their investment.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing30% Call Center Services20% IT Managed Services +510% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Staffing3% HR Outsourcing2% RecruitingFocus Areas
11% Email Support Services34% Phone Support Services29% Chat Support Services +126% Order Processing & TakingSee all 1 projectsIBT: No. 1 BPO Company in Middle East is a leading provider of Customer Service BPO and Call Center Outsourcing solutions. Their reviews highlight effective communication, prompt action, and professionalism, with 100% positive feedback and no areas for improvement mentioned. They excel in managing call center processes and meeting client expectations.
0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read moreWas this helpful?
Industry Experience
IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
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MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.Was this helpful?
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Undisclosed< $25 / hr10 - 49
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +220% HR Outsourcing20% Sales OutsourcingFocus Areas
20% Email Support Services50% Phone Support Services20% Chat Support Services +110% Order Processing & TakingSee all 3 projectsWe Are Working is a professional administrative and communication support company, providing services such as calendar management, email organization, content and social media management, and market research. Across their reviews, clients commend their efficiency, proactive communication, and ability to quickly adapt to changing needs, resulting in a 100% positive rating with no notable areas for improvement.
Reviews mention Proactive
Clients have consistently praised We Are Working for their proactive communication and adaptability. One client highlighted their ability to quickly address new needs and provide timely support, ensuring that all tasks aligned with project goals. Additionally, the team's commitment to delivering items on time and maintaining clear updates was noted as a significant strength, contributing to a smooth and effective working relationship.-
SMM, Content Creation & Admin Support for Consulting Firm
5.0 Jul 3, 2024They consistently deliver items on time, adhering to established deadlines for tasks such as email management, content creation, and client follow-ups. They maintain clear and proactive communication, regularly updating on progress and addressing any issues promptly. Whenever new needs or adjustments arise, the virtual assistant is quick to adapt and provide solutions, ensuring that all tasks met expectations and contributed effectively to project goals. Their approach is highly organized and client-focused, which facilitated a smooth and successful working relationship.
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Industry Experience
We Are Working has demonstrated expertise across the Legal and Consulting industries, receiving positive feedback for their administrative support, communication efficiency, and content management. Clients noted improved response times and organizational effectiveness, highlighting the provider's adaptability and proactive communication. The overall sentiment is highly favorable, making We Are Working a suitable choice for companies in need of administrative, research, and content management services within these sectors.
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Legal ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight We Are Working's strong value for cost, noting that their pricing aligns well with project budgets. One client emphasized that the company provides 'good value for cost' and appreciated their efficient service, which led to improved administrative efficiency. Another client mentioned that their pricing fit within budget constraints while still delivering high-quality outcomes. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
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$1,000+< $25 / hr50 - 2496th Of October, Egypt
Services provided
30% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +210% Business Consulting10% Sales OutsourcingFocus Areas
10% Email Support Services40% Order Processing & Taking40% Phone Support Services +110% Chat Support ServicesSee all 1 projectsFusion Global Services is an outsourced call center service provider, lauded for its flexibility and partnership approach with clients. Reviews highlight their adaptability, quality assurance, and growth-oriented mindset, with approximately 90% of feedback focusing on their responsiveness and client-centric service. Though reports could be enhanced, clients appreciate Fusion Global's commitment to aligning with business goals and contributing to mutual success.
Industry Experience
Fusion Global Services has received positive feedback primarily from the IT Services industry, particularly in logistics and shipping. Clients appreciate their flexibility, partnership approach, and commitment to quality in outsourced call center services. Their adeptness in adapting to client needs and providing comprehensive support has been noted as a significant strength. Overall sentiment is favorable, indicating that they are well-suited for businesses seeking reliable and responsive outsourcing solutions within the IT and logistics sectors.
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IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Fusion Global Services offers flexible pricing structures that cater to specific project needs, enhancing overall value for money. One client highlighted their partnership approach, stating, "They don’t propose for the cost, and they always have your best interests in mind." Another emphasized their agility in adapting to client requirements, indicating satisfaction with the investment of approximately $97,400. Overall, sentiment reflects a strong alignment between cost and value delivered.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Bogotá, Colombia
Services provided
30% Customer Service Outsourcing30% Call Center Services10% BI & Big Data Consulting & SI +310% Back Office Outsourcing10% Cybersecurity10% IT Managed ServicesFocus Areas
33% Email Support Services34% Phone Support Services33% Chat Support ServicesBPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% HR Outsourcing +220% Sales Outsourcing20% StaffingFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsR3source is a Customer Service BPO company lauded for its comprehensive outsourcing solutions, including front-end sales and customer service. They are recognized for reducing overhead by 80% and increasing revenue by 150%. Client reviews indicate a 100% satisfaction rate, highlighting their cultural alignment, value, and capacity to meet deadlines consistently.
0 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, R3source has received positive feedback for its effective project management and alignment with client values. A client from TitanPrep noted a remarkable 150% revenue increase and an 80% reduction in overhead, attributing success to R3source's comprehensive handling of operations. Clients appreciate their transparent leadership and culture fit, with no reported areas for improvement. Overall sentiment reflects strong satisfaction and confidence in R3source's capabilities.Was this helpful?
0 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 months$10,000 – $49,000 avg. project costEmail Support Services Experience
R3source has garnered overwhelmingly positive feedback for its Email Support Services, with 100% of reviews expressing satisfaction with their efficiency and project management. Clients noted a significant reduction in overhead costs by 80% and a revenue increase of over 150%. The team's ability to streamline processes and consistently meet deadlines was particularly praised. Additionally, clients valued the company's culture and alignment with their values, highlighting strong communication and transparency as key strengths.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express a positive sentiment regarding R3source's cost and value for money. One client noted the 'good value for cost' and highlighted a significant reduction in overhead by 80% alongside a revenue increase of over 150%. The overall feedback indicates that R3source consistently meets expectations and delivers exceptional results, reinforcing their reputation as a cost-effective solution for clients seeking to scale their businesses.Was this helpful?
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Undisclosed< $25 / hr2 - 9
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
25% Email Support Services25% Chat Support Services25% Order Processing & Taking +125% Phone Support ServicesSee all 1 projectsInbound Customer Support (SMC-PVT) LTD) is a Customer Support Outsourcing company that excels in providing reliable and efficient services. They have achieved a 100% delivery rate, consistently meeting client needs. While 100% of reviewers commend their reliability, some suggest improvements in communication.
0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Taxi Services Company
4.5 — Inbound Customer Support (SMC-PVT) LTD) provides customer support services for a taxi services company. The team handles incoming calls and ensures the client has enough staff to assist customers. Read moreWas this helpful?
Industry Experience
Inbound Customer Support (SMC-PVT) LTD has demonstrated significant expertise in the transportation industry, particularly in private hire taxi services. Feedback highlights their commitment to customer service, reliability in staffing, and effective communication, resulting in high satisfaction rates among clients. Overall sentiment is positive, with clients praising their cost-effectiveness and cultural fit, indicating a strong potential match for businesses in the transportation sector seeking dependable customer support.
Read All ReviewsSelect Industry to see insights
TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted Inbound Customer Support (SMC-PVT) LTD's competitive pricing and overall value for money. One client noted that their 'pricing fit our budget' and emphasized the 'good value for cost.' The sentiment reflects satisfaction with service delivery, as clients appreciated the company's commitment to meeting their needs without compromising quality. Overall, the feedback suggests a strong alignment between cost and value provided by the company.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
20% Email Support Services50% Phone Support Services30% Chat Support ServicesSee all 3 projectsDialnest PTE LTD is a Customer Service BPO that excels in Customer Support Outsourcing and sales outsourcing. Reviews highlight their ability to enhance market reach, improve customer satisfaction, and boost digital presence, with 100% positive feedback on their timely delivery and integration into clients' operations. Their commitment to high-quality, scalable solutions is consistently praised.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Digital Strategy, Sales & Customer Service for B2B SaaS Co
5.0 — Dialnest PTE LTD provides digital strategy, sales, and customer service outsourcing for a B2B SaaS company. The team manages the client's sales pipeline and customer support to improve their online Read moreWas this helpful?
Industry Experience
Dialnest PTE LTD has received positive feedback particularly within the software and B2B SaaS industries. Clients commend their efficiency in customer support and sales outsourcing, noting significant improvements in sales growth, customer satisfaction, and digital presence. Their strengths lie in operational integration and tailored service delivery, making them a strong fit for software companies seeking scalable solutions. Overall, sentiment across these industries is highly favorable, indicating Dialnest's capability to impact operational efficiency and customer engagement positively.
Read All ReviewsSelect Industry to see insights
SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Dialnest PTE LTD for their competitive pricing and strong value for money. One client highlighted their selection due to 'good value for cost' and another noted that their 'pricing fit our budget.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable outcomes such as improved sales and customer satisfaction.Was this helpful?
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$1,000+< $25 / hr10 - 49Udaipur, India
Services provided
15% Customer Service Outsourcing25% Back Office Outsourcing15% Web Design +610% Call Center Services10% Sales Outsourcing10% Search Engine Optimization5% Business Consulting5% Content Marketing5% Social Media MarketingFocus Areas
26% Email Support Services28% Order Processing & Taking28% Phone Support Services +118% Chat Support ServicesSee all 2 projectsDatum Decipher Analytics Private Limited is an IT and technical back-office support company specializing in software maintenance, infrastructure monitoring, and QA testing. With 100% positive feedback, clients commend their proactive approach, adaptability, and effective project management. Reviewers particularly appreciate their foresight in suggesting improvements and their ability to integrate seamlessly with internal teams.
Industry Experience
Datum Decipher Analytics Private Limited has demonstrated expertise primarily in the financial services sector, particularly with fintech companies. Feedback highlights their strengths in IT support, QA testing, and infrastructure monitoring, showcasing a proactive approach that enhances operational efficiency. Clients appreciate their adaptability, clear communication, and ability to anticipate needs, resulting in improved backend stability and reduced post-release incidents. Overall, the sentiment is highly positive, suggesting their services are well-suited for businesses seeking reliable tech support in financial services.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Datum Decipher Analytics for providing excellent value for money, with one CTO noting that their pricing fit the budget while delivering good ROI. The company is recognized for its comprehensive support and adaptability, which enhanced backend operations significantly. Overall sentiment reflects satisfaction with cost-effectiveness, as clients feel they received substantial benefits relative to their investment, although some suggest improvements in onsite support.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
10% Customer Service Outsourcing20% Back Office Outsourcing20% IT Managed Services +415% Business Consulting15% Call Center Services10% Social Media Marketing10% Web DevelopmentFocus Areas
20% Email Support Services40% Order Processing & Taking40% Phone Support ServicesSee all 1 projectsAssisttree is a Customer Service Outsourcing company specializing in backend operational support and customer care outsourcing. Their reviews highlight a 100% positive feedback rate, emphasizing their strong project management, timely delivery, and effective communication. Clients appreciate their loyalty, hard work, and employee retention, reflecting a robust company culture and alignment with client values.
1 of 1 Email Support Services reviews is 5 stars1 new review for Email Support Services in past 6 monthsUnknown avg. project costEmail Support Services Experience
Assisttree has received overwhelmingly positive feedback for their Email Support Services, with 100% of reviewers expressing satisfaction with their work. Clients appreciate the company's strong culture fit, timely delivery, and dedication, noting a 4x increase in revenue since engagement. Key strengths include effective communication and a commitment to meeting client needs. Long-term partnerships, with some clients working for over five years, highlight their reliability and expertise in managing operational tasks.
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1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Supplies Company
5.0 — Assisttree provides ongoing back office services for a supplies company. The team manages the entire backend work, including taking orders, providing quotes, tracking deliveries, and handling the Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express strong satisfaction with Assisttree's value for money, consistently highlighting the company's good pricing relative to the quality of service provided. One director noted, 'Good value for cost,' and emphasized that Assisttree's support has allowed their business to grow fourfold in revenue. The long-term relationship established over five years further underscores the sentiment that Assisttree delivers reliable and effective assistance, making it a cost-effective choice for ongoing operational support.Was this helpful?
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List of the Top 15 Email Support Outsourcing Companies
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Email Support Services75% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing17% Email Support Services70% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
65% Customer Service Outsourcing30% Email Support Services35% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
Undisclosed< $25 / hr1,000 - 9,999Boise, ID
Ability to deliver
35.3/40.015.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
60% Customer Service Outsourcing40% Email Support Services40% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.8/40.018.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing30% Email Support Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Ability to deliver
38.9/40.020/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
10% Customer Service Outsourcing25% Email Support Services90% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
65% Customer Service Outsourcing30% Email Support Services35% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing20% Email Support Services85% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Customer Service Outsourcing30% Email Support Services70% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.1/40.019.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing10% Email Support Services60% Other -
$5,000+$25 - $49 / hr50 - 249L'viv, Ukraine
Ability to deliver
38.5/40.019.8/20 Reviews10/10 Clients & Experience8.8/10 Market PresenceService focus
10% Customer Service Outsourcing50% Email Support Services90% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
34.3/40.017.2/20 Reviews9.5/10 Clients & Experience7.6/10 Market PresenceService focus
20% Customer Service Outsourcing30% Email Support Services80% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.2/40.019.4/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing25% Email Support Services90% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
33.9/40.017.4/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing20% Email Support Services70% Other -
$10,000+< $25 / hr10,000+Pasig, Philippines
Ability to deliver
34.2/40.014.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
30% Customer Service Outsourcing15% Email Support Services70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing15% Email Support Services50% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing20% Email Support Services45% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing20% Email Support Services70% Other -
$5,000+< $25 / hr250 - 999Iași, Romania
Ability to deliver
32.1/40.016.2/20 Reviews9/10 Clients & Experience6.9/10 Market PresenceService focus
50% Customer Service Outsourcing40% Email Support Services50% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing25% Email Support Services55% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Email Support Services55% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.7/40.016.8/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Email Support Services70% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing10% Email Support Services45% Other -
$1,000+< $25 / hr1,000 - 9,999Warszawa, Poland
Ability to deliver
31.2/40.016.2/20 Reviews6.8/10 Clients & Experience8.1/10 Market PresenceService focus
45% Customer Service Outsourcing30% Email Support Services55% Other -
$50,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Ability to deliver
31.9/40.016.6/20 Reviews6.9/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing22% Email Support Services70% Other -
$1,000+< $25 / hr250 - 999Petaling Jaya, Malaysia
Ability to deliver
32.2/40.015.8/20 Reviews9.3/10 Clients & Experience7.1/10 Market PresenceService focus
25% Customer Service Outsourcing35% Email Support Services75% Other
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