Oneresource is a UK-based virtual assistant firm for sole traders, solopreneurs, micro businesses and small SMEs. We provide dedicated, fully employed UK VAs who become an extension of your business. Support is flexible and fractional, covering admin, PA support, calls, sales and marketing admin and bookkeeping.
Unlike fragmented freelance, franchise or offshore VA models, we deliver continuity and compliance with Cyber Essentials certification, GDPR and bookkeeping MLR compliance, legal NDAs, 6-stage recruitment with DBS checks, 60-day unused time rollover and built-in holiday or resignation cover. With 17+ years’ experience, still retaining some original clients, we give reliable low-risk help without cost or complexity of employment.
With Oneresource, you’re assigned your own dedicated, UK-based Virtual Assistant, someone who takes the time to fully understand your business and work style. They’ll become a reliable, long-term extension of your team underpinned by all of the following:
Easy to budget and control costs - hourly rate timed to the minute with no up-front charges and a fraction of the cost of employment
Fully employed UK-based VAs - not freelancers, franchisees or associates
Cyber Essentials certified and GDPR compliant - across all staff
Insured for bookkeeping compliance - plus professional indemnity, public and employers’ liability, and cyber/data cover
Backed by rigorous recruitment - 6-stage vetting, DBS and reference-checked • No idle time billing - you only pay for productive time, with a 60-day rollover
Built-in cover for holidays, resignations and sick leave - no service disruption • Legal-grade NDAs and full confidentiality protections
Inclusive pricing - covering recruitment, payroll, IT, insurance, pensions, and more
Proven track record - 17+ years supporting small UK businesses, still supporting some of our original clients
All-in-one support - admin, call handling, sales and marketing admin, bookkeeping and finance admin, PA and more
Min project size
$1,000+
Hourly rate
$25 - $49 / hr
Employees
10 - 49
Locations
Banbury, England
Year founded
Founded 2009
1 Locations
Banbury , England
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
$25 - $49
/hr
Rating for cost
4.8
/5
What Clients Have Said
Clients appreciate Oneresource Virtual Assistants Ltd for their good value for cost and efficient service. Specific pricing details are not provided, but they fit various budgets and deliver high-quality support, enhancing productivity and reducing administrative burdens.
Some clients suggested that the onboarding process could be more proactive and involve training multiple team members to facilitate scalability and task delegation.
Effective Communication
Clients have noted the team's clear and straightforward communication, which facilitates smooth collaboration and project execution.
High-Quality Market Research
Oneresource Virtual Assistants Ltd has delivered well-researched market insights, helping clients identify new opportunities and potential leads effectively.
Long-Term Client Relationships
Oneresource Virtual Assistants Ltd has maintained long-term relationships with clients, some lasting over a decade, highlighting their reliability and consistent performance in delivering valuable services.
Outstanding Administrative Support
Clients consistently praised Oneresource Virtual Assistants Ltd for their high-quality administrative support, efficiency, and ability to manage complex tasks, enhancing productivity and allowing clients to focus on core business activities.
Value for Money
Clients have found the services provided to be cost-effective, aligning well with their budgets and delivering significant value to their business operations.
Back Office OutsourcingEmail MarketingSales Outsourcing
$10,000 to $49,999
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Caroline from Oneresource Virtual Assistants Ltd has been invaluable support as my virtual PA over the past few years."
Nov 8, 2024
Director, Beaumont Wood Ltd
Jerry Wood FREC
Verified
Other industries
Bloxham, England
1-10 Employees
Online Review
Verified
Oneresource Virtual Assistants Ltd provides research and administrative support for a headhunting company. The team's virtual assistant has managed the client's schedule, client communications, and admin tasks.
The client has praised Oneresource Virtual Assistants Ltd's work. The team has been professional and delivered quality work. Moreover, the team has delivered tasks on time, anticipated needs, and proactively found solutions. Overall, the team's friendly and approachable attitude has stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Beaumont Wood Ltd
Describe what your company does in a single sentence.
International Head hunters, mainly within building products / construction. 25 years experience.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Oneresource Virtual Assistants Ltd to accomplish?
Research and administrative support
SOLUTION
How did you find Oneresource Virtual Assistants Ltd?
Online Search
Why did you select Oneresource Virtual Assistants Ltd over others?
High ratings
Great culture fit
Good value for cost
Company values aligned
How many teammates from Oneresource Virtual Assistants Ltd were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
Caroline from Oneresource Virtual Assistants Ltd has been invaluable support as my virtual PA over the past few years. I couldn't be happier with the professionalism and quality of her work. She consistently manages my schedule, client communications, and numerous administrative tasks with exceptional efficiency and accuracy. I always know I can rely on Caroline to handle things promptly and thoroughly, even with tight deadlines and high-priority requests.
What stands out most is her friendly, approachable attitude that brings a personal touch to her work, making interactions smooth and enjoyable for both my clients and myself. Her ability to anticipate needs and proactively find solutions has saved me countless hours and allowed me to focus on other aspects of my work, knowing everything is under control.
From her organization skills to her keen attention to detail, Caroline is genuinely invested in helping my business run smoothly and in representing it with the utmost professionalism. I would highly recommend Caroline to anyone needing dependable, high-level support; her dedication, expertise, and personable nature make her an outstanding asset in every sense.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Always on time and in full
What was your primary form of communication with Oneresource Virtual Assistants Ltd?
Virtual Meeting
What did you find most impressive or unique about this company?
Efficient but with a friendly, human touch.
Are there any areas for improvement or something Oneresource Virtual Assistants Ltd could have done differently?
no
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Invoicing & Expense Management for Sports Marketing Company
Accounting
Confidential
Jan. 2009 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"From invoice processing to credit card and expense management, the team is always on hand and very efficient."
Sep 19, 2023
Executive, Influence Sports & Media
Anonymous
Verified
Advertising & marketing
London, England
11-50 Employees
Online Review
Verified
Oneresource Virtual Assistants Ltd provides invoicing and expense management support for a sports marketing company. The team supports the client with invoice processing and credit card and expense management.
Oneresource Virtual Assistants Ltd's work has contributed to the client's smooth-running business. The team is always flexible and very efficient. Oneresource Virtual Assistants Ltd has provided invaluable support for the client's business for 15 years.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive at Influence Sports & Media
Describe what your company does in a single sentence.
Sports Marketing, Activation & PR
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Oneresource Virtual Assistants Ltd to accomplish?
Invoicing and Expense Management
SOLUTION
How did you find Oneresource Virtual Assistants Ltd?
Personal
Why did you select Oneresource Virtual Assistants Ltd over others?
High ratings
Pricing fit our budget
Company values aligned
How many teammates from Oneresource Virtual Assistants Ltd were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
We have worked with Sara and the team at Oneresource for 15 years and their support to our business has proved invaluable. From invoice processing to credit card and expense management, the team is always on hand and very efficient.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
They've undoubtedly contributed to the smooth running of our business across multiple high-profile and international clients where attention to detail and rapid response to tight deadlines is essential. We would happily recommend Oneresource to any SME looking for the flexibility and efficiency required in the services they offer.
What was your primary form of communication with Oneresource Virtual Assistants Ltd?
In-Person Meeting
Email or Messaging App
Are there any areas for improvement or something Oneresource Virtual Assistants Ltd could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Virtual Assistant Solutions for Mortgage Broker
Business Consulting
Less than $10,000
Oct. 2020 - May 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Oneresource Virtual Assistants Ltd really understood what we were after and worked with us to achieve our goals."
May 2, 2022
Director, Journey Mortgages
Sonny Uppal
Verified
Financial services
Oxford, England
1-10 Employees
Online Review
Verified
Oneresource Virtual Assistants Ltd provided virtual assistant services to a mortgage broker. Their team was responsible for daily communication management, financial accounting practices, and marketing support.
With Oneresource Virtual Assistants Ltd handling the firm's repetitive tasks, the client grew their business far quicker than it would have been able to. Their team quickly and efficiently picked up new workflows at a moment's notice and provided regular communications for updates and queries.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Director for Journey Mortgages, we are Mortgage specialists for retail and commercial clients.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Oneresource Virtual Assistants Ltd?
The team were responsible for all day to day communication management and financial accounting practices, along with marketing support.
SOLUTION
How did you select this firm and what were the deciding factors?
We considered multiple VA firms, Oneresource Virtual Assistants Ltd really understood what we were after and worked with us to achieve our goals.
Describe the project in detail and walk through their service package.
The team were responsible for all day to day communication management and financial accounting practices, along with marketing support.
How many resources from the vendor's team worked with you, and what were their positions?
We had the whole team that were able to work with us at a moments notice.
RESULTS & FEEDBACK
Can you share any outcomes from the engagement that demonstrate progress or success?
Handling our repetitive tasks, has enabled the business to grow, far quicker than it would have been able to.
How effective was the workflow between your team and theirs?
We had weekly and monthly communication channels booked in, as well as adhoc meetings that arose due to new workflows that needed to be met.
What did you find most impressive or unique about this company?
The ability to quickly and efficiently pick up new workflows at a moments notice, taking the pressure off the business.
Are there any areas for improvement or something they could have done differently?
None.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Market Research for Real Estate Company
Market Research
Less than $10,000
Feb. - Apr. 2022
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They got the job done swiftly and very efficiently."
Apr 4, 2022
Director, Real Estate Company
Kevin Jones
Verified
Real estate
Portsmouth, England
1-10 Employees
Online Review
Verified
Oneresource Virtual Assistants Ltd. conducted market research for a real estate firm. They helped the client identify a new development opportunity.
The collaboration led to 72 new potential leads for the client. Oneresource Virtual Assistants Ltd communicated clearly and managed the project well, allowing for a smooth workflow. Their ability to quickly deliver quality results was commendable. They were approachable and thorough, too.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Property developer and I am a company director
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Oneresource Virtual Assistants Ltd?
Market Research for a new development opportunity
SOLUTION
How did you select this vendor?
They are approachable, detailed and get the job done.
Describe the scope of their work in detail.
Confidential
What was the team composition?
Richard got Kayleigh to look after us. She was excellent.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
We now have 72 very well-researched new potential clients.
How effective was the workflow between your team and theirs?
Very clear, clean and simple. Trello was ideal for this work.
What did you find most impressive about this company?
They got the job done swiftly and very efficiently. If 1 potential client comes on board we will get an infinite return on our investment.
Is there any area for improvement or anything that could have been done differently?
none that I can think of
RATINGS
5.0
"Delivered on time and with excellent quality and detail."
Quality
5.0
Service & Deliverables
"The quality was excellent"
Schedule
5.0
On time / deadlines
"Very well managed time wise."
Cost
5.0
Value / within estimates
"great value and we expect an infinite ROI"
Willing to Refer
5.0
NPS
"Why wouldn't I?
Administrative Services for Wealth Management Company
Business Consulting
Less than $10,000
June - Aug. 2020
4.0
Quality
4.0
Schedule
4.0
Cost
4.0
Willing to Refer
3.0
"The value for their time and how they was instantly 'value add' for my business from month one was most impressive."
Aug 30, 2020
Financial Adviser, St. James’s Place Wealth Management
Andrew Highfield
Verified
Financial services
London, England
1-10 Employees
Online Review
Verified
A wealth management company partnered with Oneresource Virtual Assistants to outsource their more time consuming tasks.
The company appreciated how the team was able to take the administrative burden from the internal team. The communication between the parties was good despite the team taking time to get to grips with the company's business.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Financial adviser for St. James’s Place Wealth Management, a FTSE 100 company with in excess of £110bn of assets under management.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Oneresource Virtual Assistants Ltd?
Virtual Assistant Services
What were your goals for this project?
To outsource smaller time consuming areas of my business to free up more of my time to drive new business.
SOLUTION
How did you select Oneresource Virtual Assistants Ltd?
By looking around at various different providers and speaking with Sara directly, who gave me confidence that they were the right team to do the job.
Describe the project in detail.
Entrusted Oneresource with sourcing new leads for my business and turning them into prospective client meetings.
What was the team composition?
I was looked after solely by Sara Colligan.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
It worked very well at driving new business for me and taking away the administration burden of doing so myself.
How effective was the workflow between your team and theirs?
Communication between us was very simple but it naturally took a little while to get to grips with how we each operated as businesses.
What did you find most impressive about this company?
The value for their time and how they was instantly 'value add' for my business from month one was most impressive.
Are there any areas for improvement?
Possibly a little more proactiveness with regards to the onboarding process from Oneresource.
Similarly, I would have preferred if training had occurred with more than one member of the team, so that I could have scaled and handed over more tasks from the start, as opposed to being limited to one person's availability.
RATINGS
4.0
"Worth my time and has been a good outcome."
Quality
4.0
Service & Deliverables
"Good quality of work"
Schedule
4.0
On time / deadlines
"Sometimes I needed more responsive tasks done"
Cost
4.0
Value / within estimates
"Good cost per month. The costs were naturally higher however during initial months whereby a lot of training was required on certain tasks."
Willing to Refer
3.0
NPS
"While the service was good, I work in an industry whereby we're likely to need a more proactive & reactive service
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