Call Center Services Customer Service Outsourcing
Answering services
+2
Less than $10,000
Jan. - June 2024

4.5

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 4.5

"The team was low-budget but provided excellent services."

Jun 21, 2024

Manager, Food & Beverage Company

harry william

Food & Beverage
Milford, Connecticut
1-10 Employees
Online Review

Grasp Solutions provided call center services for a food and beverages company. The team was responsible for providing virtual receptionist services.

Grasp Solutions’ work has received positive feedback from clients and their customers. Their accurate and valuable services are impressive. They are responsive and communicative.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Manager of fork and knives

Describe what your company does in a single sentence.

business process outsourcing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Grasp Solutions to accomplish?

limousine outsourcing
calla nswering
virtual receptionist

SOLUTION

How did you find Grasp Solutions?

Online Search

Why did you select Grasp Solutions over others?

Pricing fit our budget
Referred to me

How many teammates from Grasp Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

taxi services were beautifully managed and generated high qulaity impact on customers

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

outcomes were in the form of handsome feedback from the customers ! really appreciate for the services !

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes ! they provide accurate and valuable services and on time.

What was your primary form of communication with Grasp Solutions?

Email or Messaging App

What did you find most impressive or unique about this company?

The team was low-budget but provided excellent services.

Are there any areas for improvement or something Grasp Solutions could have done differently?

not at all

RATINGS

4.5

Grasp Solutions

IT & BPO Service

Pricing Snapshot

Most Common Project Size

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Highly Rated Similar Providers

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Quality

Schedule

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Willing to Refer

Grasp Solutions Reviews

Call Center Services for Food & Beverage Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Locations (1)

Grasp Solutions

IT & BPO Service

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

Most Common Project Size

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Highly Rated Similar Providers

Reviews

Overall Review Rating

Quality

Schedule

Cost

Willing to Refer

Grasp Solutions Reviews

Call Center Services for Food & Beverage Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Location

Locations (1)

Contact

Connections