Name: EverHelp
Address: Kyrylivska Street 40, Kyiv, Ukraine, 02000, UA
Telephone: +380990060342
Price range: < $25
Rating: 5.0

EverHelp - Customer Service Outsourcing company

EverHelp is a leading customer support company that fuels business growth. We provide 24/7 multilingual, omnichannel support, assisting your customers in 30+ languages via email, live chat, phone, social media, proprietary CMS, and more.

Our services include strict Quality Control to ensure your customer satisfaction score always stays above 90%. Our support is data-driven, providing detailed reports with key metrics to help you make informed decisions.

Min project size
$5,000+
Hourly rate
< $25 / hr
Employees
1,000 - 9,999
Locations
Kyiv, Ukraine
Year founded
Founded 2021

No have been added yet...

Pricing Snapshot

Min. project size $5,000+

Avg. hourly rate < $25 /hr

Rating for cost 4.9 /5

What Clients Have Said

EverHelp offers competitive pricing and good value for cost, catering to various client sizes. Clients appreciate their budget-friendly solutions while noting significant improvements in support efficiency and customer satisfaction. Specific project costs were not disclosed, but overall satisfaction with pricing was highlighted across multiple reviews.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 34 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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EverHelp Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 4.9
Cost 4.9
Willing to Refer 4.9

Top Mentions

Review Highlights

Flexible and Scalable Service

Clients appreciate EverHelp's flexibility and scalability, especially during peak periods. Their ability to quickly adjust resources and manage sudden increases in workload is a key strength, allowing businesses to maintain high service levels without overextending internal teams.
Areas for Improvement in Technical Onboarding

Some clients mentioned initial delays during the technical onboarding phase. While these were resolved, earlier completion of technical setups could enhance the onboarding experience and ensure smoother transitions.
Professional Project Management

The company's project management skills are frequently commended. They deliver on time, communicate effectively, and manage projects with a structured approach. This professionalism ensures smooth collaboration and meets client expectations.
Comprehensive Knowledge Base Development

EverHelp's development of a comprehensive knowledge base has empowered clients with self-service options, improving efficiency and reducing the need for direct support interactions.
Efficient Back-Office Support

Clients benefit from EverHelp's back-office support, which includes data entry, reporting, and sales outreach. This support frees up internal resources, allowing teams to focus on core business functions.
Efficient Response Time Management

Clients consistently report improved response times, with metrics such as reducing response times to under a minute. This efficiency has led to higher customer satisfaction and fewer negative reviews, showcasing EverHelp's ability to manage high volumes of inquiries promptly.

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EverHelp Reviews

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Back Office Outsourcing Call Center Services Email Marketing
$10,000 to $49,999
Nov. 2022 - June 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"All objectives went smoothly and efficiently."

Aug 22, 2024

CEO, BiLingoPlus LSP

Olesya Kuchugura

Business services
Berlin, Germany
11-50 Employees
Online Review
Verified

EverHelp managed calls, emails and live chat for a translation services company. They developed a knowledge base to boost customer self-service and implemented data security measures.

EverHelp's comprehensive, user-friendly knowledge base helped the client achieve their goals smoothly and efficiently. The team was effective in managing tasks and communicating online. Overall, the engagement brought a positive working experience.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of BiLingoPlus LSP

Describe what your company does in a single sentence.

BiLingoPlus specializes in providing high-quality localization and translation services, with a focus on IT-related content.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EverHelp to accomplish?

Developing and maintaining a knowledge base to empower customers with self-service options.
Ensuring data security and privacy in all customer interactions to build trust and compliance.

SOLUTION

How did you find EverHelp?

Online Search

Why did you select EverHelp over others?

Pricing fit our budget
Referred to me
Company values aligned

How many teammates from EverHelp were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

EverHelp, as a support service provider, developed a comprehensive, user-friendly knowledge base to boost customer self-service and streamline support efficiency. They implemented robust data security measures and ensured compliance with data protection regulations. The dedicated team effectively managed calls, emails and live chat.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

FRT changed as we aimed and we got monthly statistics for the product, offering insights into performance trends and areas for improvement.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All objectives went smoothly and efficiently.

What was your primary form of communication with EverHelp?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The people, the team became our colleagues and great fans of our product

Are there any areas for improvement or something EverHelp could have done differently?

Sometimes the have overloaded periods and you need to wate 1-2 weeks to get new agents, but EverHelp is ready to be flexible and urgent if you ask them

RATINGS

5.0

IT Staff Augmentation
$50,000 to $199,999
Oct. 2022 - Mar. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I was impressed with their attitude toward work."

Aug 22, 2024

Marketing Manager, Spendbase

Aram Atanesyan

Financial services
Lewes, Delaware
51-200 Employees
Online Review
Verified

A financial services company hired EverHelp to get skilled customer support resources who could provide assistance across various channels. The resources should also be proficient in multiple languages.

Thanks to EverHelp’s resources, the client achieved better customer satisfaction ratings. Their efficiency, support response times, and cost savings also improved. Overall, the team managed the engagement well and delivered everything as expected. Their attitude toward their work was commendable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Spendbase

Describe what your company does in a single sentence.

We cut software expenses for companies and optimize their resources

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EverHelp to accomplish?

We engaged EverHelp to enhance our current in-house team with additional resources, as the high peak period went. However, we decided to go further as we were satisfied with the quality

SOLUTION

How did you find EverHelp?

Online Search

Why did you select EverHelp over others?

Pricing fit our budget
Company values aligned

How many teammates from EverHelp were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We required a skilled customer support team capable of offering assistance across various channels. We needed a team proficient in multiple languages. We aimed to assign our support functions to a dependable provider to free up resources for more critical tasks of our in-house team during the peak period.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As EverHelp demonstrates progress they improved customer satisfaction ratings, increased efficiency in support response times, and cost savings due to optimized resource allocation

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They managed to match all the SLAs, as we had set before the cooperation.

What was your primary form of communication with EverHelp?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed with their attitude toward work.

Are there any areas for improvement or something EverHelp could have done differently?

I can’t name something that was inappropriate, though it would be great to have more languages affordable for support providing.

RATINGS

5.0

Call Center Services Customer Service Outsourcing
Less than $10,000
Aug. 2022 - Jan. 2024

5.0

Quality: 4.5

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I was pleased to work with such talented people."

Jun 22, 2024

SEO, Softbook

Katerina Plakhtiy

Education
Ukraine
11-50 Employees
Online Review

EverHelp provided call center services for an LMS platform. The team was responsible for scheduling calls, providing customer support and QA, and addressing issues as they arose.

The SLAs were targeted as discussed and delivered on time. EverHelp was highly collaborative from a workflow standpoint, and internal stakeholders were particularly impressed with the service provider's team dynamic and vast technical expertise.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the SEO of Softbook

Describe what your company does in a single sentence.

Softbook LMS is a platform for online schools to improve course sales.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EverHelp to accomplish?

Managing customer inquiries and issues across various communication channels
Streamlining support processes to reduce costs and improve operational efficiency

SOLUTION

How did you find EverHelp?

Online Search

Why did you select EverHelp over others?

Referred to me
Company values aligned
Pricing

How many teammates from EverHelp were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The EverHelp team scheduled a call with us to go over the process and make sure everything was done as we requested. They set up a strong quality assurance process based on our feedback. They returned the work to us on time and promptly addressed any issues that came up.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The SLAs were targeted as we discussed

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The work was delivered on time and we had regular brainstorm sessions between our managers.

What was your primary form of communication with EverHelp?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We had fun with their Team Lead. I was pleased to work with such talented people.

Are there any areas for improvement or something EverHelp could have done differently?

We were satisfied with EverHelp's services, though we would like to have more multilingual agents. EverHelp seems to be able to deliver this.

RATINGS

5.0

Customer Service Outsourcing
Confidential
Dec. 2023 - Feb. 2024

5.0

Quality: 4.5

Schedule: 4.5

Cost: 5.0

Willing to Refer: 4.5

"We liked the predictable scale-up MySignature provided."

Jun 21, 2024

Marketer, MySignature

Anonymous

Advertising & marketing
Lviv, Ukraine
11-50 Employees
Online Review

MySignature offered customer service outsourcing services for an email signature generator. MySignature connected with the client's customers through live chat and email, taking control of the client's reviews.

MySignature's work led to improvement in the client's product score and 24-hour attention coverage. The team provided predictable scale-up ability to the client. MySignature delivered work on time and communicated via email and virtual meetings with the client.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketer of MySignature

Describe what your company does in a single sentence.

MySignature is an online email signature generator that helps create professional and branded email signatures for Gmail, Outlook, Apple Mail, Thunderbird, and Office 365 clients. No technical background is needed.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EverHelp to accomplish?

To cover 24/7

SOLUTION

How did you find EverHelp?

Online Search

Why did you select EverHelp over others?

Pricing fit our budget
Referred to me

How many teammates from EverHelp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Connecting with clients in Live Chat and by email, taking control over our reviews.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We improved the product score and covered 24/7 as targeted.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was on time.

What was your primary form of communication with EverHelp?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We liked the predictable scale-up MySignature provided.

Are there any areas for improvement or something EverHelp could have done differently?

We would like to have close connections with other team players, not only the Team Lead. But it's more our wish than an obligatory thing to have, I believe so.

RATINGS

5.0

Customer Service Outsourcing
Confidential
Jan. - May 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The services they provided were quite sufficient."

Jun 17, 2024

CEO, Cobit Solutions

Dmitry Chashnik

Information technology
Canada
11-50 Employees
Online Review
Verified

To reduce their support ticket backlog, an IT firm hired EverHelp for their customer support services. The team assists with technical support operations and comprehensive presales consultations.

Thanks to EverHelp’s help, the client removed the backlog and lowered their operational costs in support processes. The team was very professional — they promptly attended to the client's needs and were flexible in making adjustments. Their work ethic and personable attitude stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Cobit Solutions

Describe what your company does in a single sentence.

We implement custom modern company dashboards to replace tedious, time-consuming regular reporting.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EverHelp to accomplish?

Reduce the backlog in tech support and offer personalized consultation for pre-sales services.

SOLUTION

How did you find EverHelp?

Online Search

Why did you select EverHelp over others?

Pricing fit our budget

How many teammates from EverHelp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This includes efficiently handling tickets in the ticketing management systems, addressing technical issues promptly, and delivering tailored advice and information to potential customers to enhance their understanding and decision-making process. Key deliverables include:

streamlined support operations
improved response times
comprehensive pre-sales guidance
a more satisfied customer base

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We no longer experience backlog, and we have reduced operational costs in support processes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was prompt and flexible in meeting communication demands.

What was your primary form of communication with EverHelp?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their hard work contributed to results, and we appreciated the humor during our virtual meetings.

Are there any areas for improvement or something EverHelp could have done differently?

The services provided were quite sufficient; there is nothing specific to point out for improvement.

RATINGS

5.0

Back Office Outsourcing Call Center Services Customer Service Outsourcing
$10,000 to $49,999
Oct. 2023 - Mar. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their analytic approach significantly influenced our product development."

Jun 17, 2024

Head of Business Development, Email API Solutions Company

Valeriia Klymenko

Other industries
Cyprus
51-200 Employees
Online Review

EverHelp was hired to manage the email and chat customer communication of an email API solutions company. The team was responsible for gathering requirements, developing strategies, providing customer support, and integrating systems.

EverHelp effectively established a positive initial impression for new customers, enhancing the client’s initial communication. They delivered their tasks on time, and internal stakeholders were impressed with the service provider's data-driven and analytical approach.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Head of Business Development of the company.

Describe what your company does in a single sentence.

We provide an API for sending transactional and marketing emails.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EverHelp to accomplish?
We aimed to improve our customer communication, which became particularly urgent as customer requests increased.

SOLUTION

How did you find EverHelp?

Referral

Why did you select EverHelp over others?

Pricing fit our budget

How many teammates from EverHelp were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

EverHelp was tasked with managing our email and chat customer communication, which is crucial for customer interaction. This involved gathering project requirements, guiding strategy development, and answering customer inquiries. We required seamless communication during both work hours and weekends, along with quick integration into our system and understanding of our product and customer base.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team effectively established a positive initial impression for new customers, enhancing our communication from the outset.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management included retrospectives and regular sessions with the Team Lead to ensure timely delivery and responsiveness to our requirements.

What was your primary form of communication with EverHelp?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their analytic approach significantly influenced our product development.

Are there any areas for improvement or something EverHelp could have done differently?

No, there was nothing they needed to improve on.

RATINGS

5.0

Application Management & Support
Confidential
Jan. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"They have an easy-going process combined with high proficiency."

Jun 17, 2024

Head of Marketing, App Dev Company

Alina Maximova

Other industries
London, England
11-50 Employees
Online Review
Verified

EverHelp handles the customer support needs of an app development company. The team provides support for the client’s customers via live chat through a Zendesk platform.

The client is happy with EverHelp’s work, which meets expectations. The team has an amazing response time, and they manage the collaboration effectively through their easy-going process. Moreover, their resources were hardworking and pleasant. Overall, the engagement has been successful.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of an app development company.

Describe what your company does in a single sentence.

We're an Atlassian app developer with a range of products that simplify project management and reporting.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EverHelp to accomplish?

If users have difficulties while using our apps, they contact the support team via live chat or mailing, and get their issues resolved and their questions answered.

SOLUTION

How did you find EverHelp?

OtherWe were advised by one of our partners.

Why did you select EverHelp over others?

Pricing fit our budget
Good value for cost
Case studies

How many teammates from EverHelp were assigned to this project?

10+

Describe the scope of work in detail. Please include a summary of key deliverables.

We have a dedicated team that handles support 24/7. The agents provide support for our users in live chat in real time through a Zendesk platform. C1 English skills help them properly handle the issues.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were impressed to see amazing FRT which we couldn't achieve without the EverHelp team. Usually it was under 1 minute and it was really good.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Zendesk / Slack. Team Leads assistance and regular retrospectives.

What was your primary form of communication with EverHelp?

Virtual Meeting

What did you find most impressive or unique about this company?

Aside from the hard work that was done, the EverHelp team are just pleasant people. They have an easy-going process combined with high proficiency.

Are there any areas for improvement or something EverHelp could have done differently?

None.

RATINGS

5.0

Back Office Outsourcing
$10,000 to $49,999
Jan. - May 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The company has such a great attitude to work, it's a pleasure to watch!"

May 28, 2024

Marketer, Ringostat

Olga Feoktistova

Other industries
Ukraine
51-200 Employees
Online Review

EverHelp provided BPO services for a marketing performance platform. The goal was to streamline administrative tasks, enhance customer support efficiency, and ensure seamless communication with clients.

Thanks to EverHelp's efforts, the client increased scores and KPIs. Furthermore, they were communicative and responsive throughout the workflow via virtual meetings. Ultimately, the service provider's great attitude led to the client's satisfaction.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketer of Ringostat

Describe what your company does in a single sentence.

AI-Powered Business Phone & Marketing Performance Platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EverHelp to accomplish?

Contribute to our support processes

SOLUTION

How did you find EverHelp?

We were referred to EverHelp by one of our partners, who had a positive experience with them

Why did you select EverHelp over others?

Referred to me

How many teammates from EverHelp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

At Ringostat, we engaged EverHelp to handle our back-office operations and provide comprehensive support BPO services. Our primary objective was to streamline administrative tasks, enhance customer support efficiency, and ensure seamless communication with our clients. This partnership aimed to optimize our internal processes, allowing us to focus more on our core business functions and deliver exceptional services to our clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We increased our scores, which we aimed to target. The SLA helped us to set all the goals, basically, the integration Manager on the EverHelps side assisted in setting up all the KPIs.

Have no backlog in our support tasks either. Decreased tense from our internal team too.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We used to sync with the management team a lot. It is discussed beforehand with EverHelp. I believe is a unique experience regarding your team and the demands you possess.

What was your primary form of communication with EverHelp?

Virtual Meeting

What did you find most impressive or unique about this company?

Communication with the Team Lead is smooth and efficient. Especially with the data-analytic approach EverHelp has.

The company has such a great attitude to work, it's a pleasure to watch!

Are there any areas for improvement or something EverHelp could have done differently?

RATINGS

5.0

Customer Service Outsourcing
Confidential
Jan. - Mar. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"EverHelp remains receptive to feedback and dedicated to delivering exceptional service."

May 23, 2024

Former Manager, eSputnik

Anonymous

Information technology
Ukraine
51-200 Employees
Online Review
Verified

EverHelp provided customer support for a data and communication solution company. Their work included handling user inquiries, resolving issues, suggesting product improvements, and reporting.

EverHelp's work resulted in reduced response times, increased CSAT scores, and improved retention rates. The team adhered to set deadlines and was highly communicative. Moreover, their flexibility, proactive approach, and genuine interest in understanding the project's intricacies stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am a former manager at eSputnik

Describe what your company does in a single sentence.

eSputnik offers a comprehensive solution that integrates all customer data and communication channels into a single system, empowering businesses to effectively manage their marketing efforts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EverHelp to accomplish?

Provide robust support to our users
Enhance product metrics by addressing user issues

SOLUTION

How did you find EverHelp?

Online Search

Why did you select EverHelp over others?

Good value for cost
Possibility to scale up or down as needed

How many teammates from EverHelp were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Handle user inquiries
Resolve issues
Suggest product improvements
Generate reports

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced response time
Increased customer satisfaction score
Improved retention rate

Describe their project management. Did they deliver items on time? How did they respond to your needs?

EverHelp's project management was great, adhering to set deadlines and maintaining open lines of communication throughout.

What was your primary form of communication with EverHelp?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most about EverHelp was their flexibility, proactive approach to suggesting improvements, and genuine interest in understanding the intricacies of our project to provide top-notch customer support.

Are there any areas for improvement or something EverHelp could have done differently?

At present, there are no significant areas for improvement noted, as EverHelp remains receptive to feedback and dedicated to delivering exceptional service.

RATINGS

5.0

Customer Service Outsourcing
Confidential
June 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their readiness and willingness to assist us are consistently impressive."

May 16, 2024

Customer Success Manager, Skyvia

Darina Black

Other industries
Prague, Czech Republic
51-200 Employees
Online Review
Verified

EverHelp provides customer support and sales services for a cloud SaaS company. The team helps the client’s customers resolve issues. Their goal is to enhance the client’s sales and operational efficiency.

Thanks to EverHelp, the client’s support system has improved significantly, and their customers receive prompt and professional help. The team manages the partnership well; they’re collaborative and ready to assist the client when needed. Overall, the partnership has been truly successful.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Customer Success Manager of Skyvia

Describe what your company does in a single sentence.

Skyvia is a SaaS cloud-based platform that allows you to integrate, backup, access, and manage your cloud data with an all-in-one cloud service.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire EverHelp to accomplish?

We targeted to boost our customer support and sales services and decrease the tension from our in-house team.

SOLUTION

How did you find EverHelp?

Online Search

Why did you select EverHelp over others?

High ratings
Good value for cost
Company values aligned

How many teammates from EverHelp were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

EverHelp aids our users in resolving installation issues and provides ongoing assistance during software usage. Our aim was to establish personalized customer support while also enhancing sales and overall operational efficiency.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since partnering with EverHelp, our support system has noticeably improved, ensuring our customers receive prompt and professional assistance for their inquiries.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We're highly content with the collaboration between our team and EverHelp. Their readiness and willingness to assist us are consistently impressive.

What was your primary form of communication with EverHelp?

Email or Messaging App

What did you find most impressive or unique about this company?

Their emphasis is on team training.

Are there any areas for improvement or something EverHelp could have done differently?

None come to mind at present.

RATINGS

5.0

Showing 31-40 of 47 Reviews

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Verified Client Reviews: 30

Overall Review Rating: 5

Source: Clutch

Last Updated: February 10, 2026

Business Entity

Business Entity Name	Everhelp Limited
Jurisdiction of Formation	Gibraltar
Date of Formation	July 18, 2023
Status	Active
Last Updated	February 19, 2025
ID	123618 (REID no: GICO.123618-63)

Credit Report Results

International Credit Risk Assessment	High Risk
Source	Creditsafe
Last Updated	February 19, 2025

*Clutch performed additional verification on this company and confirmed that there are no negative legal filings or large outstanding debts. This company has also received 3 or more verified reviews on our platform.

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Locations (1)

Kyrylivska Street 40 Kyiv, Ukraine 02000

251 - 300

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EverHelp - Customer Service Outsourcing company

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Review Highlights

Flexible and Scalable Service

Areas for Improvement in Technical Onboarding

Professional Project Management

Comprehensive Knowledge Base Development

Efficient Back-Office Support

Efficient Response Time Management

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RATINGS

Customer Service Outsourcing for Data & Comms Solution Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Customer Support & Sales Services for Cloud SaaS Company

BACKGROUND