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Top Order Processing Services

Ratings Updated: December 15, 2025
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15 Leaders 15 Contenders

1,399 Companies

Customer Service Outsourcing: Order Processing & Taking

List of the Top Order Processing Companies

  • TAM Solutions Logotype

    TAM Solutions

    5.0 2 reviews
    Verified
    $5,000+
    $50 - $99 / hr
    10 - 49

    Services provided

    10% Customer Service Outsourcing
    25% Recruiting
    25% Recruitment Process Outsourcing +4
    10% Back Office Outsourcing
    10% Business Consulting
    10% Employer of Record (EOR) Services
    10% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    25% Order Processing & Taking
    25% Chat Support Services
    25% Email Support Services +1
    25% Phone Support Services

    TAM Solutions is a recruitment services company specializing in providing top-tier talent across various roles, including Salesforce developers and support teams. Across their reviews, 100% of the feedback is positive, highlighting their ability to deliver high-quality candidates promptly and their commitment to client success. Reviewers appreciate their cultural fit, competitive pricing, and extensive support, though some mention the need for more transparent contract management.

    See all 2 projects

    Reviews mention Team players

    Clients consistently praise TAM Solutions for their collaborative approach, highlighting their commitment to success as a team player. One client noted, "TAM Solutions' team has a way of showing they are invested in our success," emphasizing the high caliber of talent provided. The ability of TAM to deliver resources promptly and adapt to client needs further reinforces their reputation as effective team players, fostering a positive and productive partnership.
    • Staffing Services for Outsourced Recruitment Services Co
      5.0 Sep 17, 2025

      TAM Solutions' team has a way of showing they are invested in our success. Their resources are top notch not matter what part of the globe they come from. The consistency in the calibur of talent is extremely impressive.

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    2 of 2 reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Reviewed 2 times in the past 6 months

    In the past six months, clients have praised TAM Solutions for their reliable recruitment services and high-quality talent, particularly noting their responsiveness and ability to deliver resources on time. One client highlighted the impressive caliber of candidates sourced from Central and South America, while another emphasized TAM's commitment to client success. However, there were suggestions for improvement regarding contract alignment and potential self-service portals for better contract management.
    Read 2 Recent Reviews

    Industry Experience

    TAM Solutions has demonstrated strong expertise in the Software and Business Services industries. In Software, they provided tailored support for hypergrowth companies seeking Salesforce developers, receiving praise for their cultural fit and innovative recruitment approach. In Business Services, they augmented recruitment teams effectively, delivering consistent, high-quality talent, which helped improve client retention and revenue. Overall, clients express high satisfaction with TAM Solutions' responsiveness and commitment to success, making them an ideal partner for these industries.

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    Software Business services

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients consistently highlight TAM Solutions' competitive pricing and overall value for money. One CEO noted that their pricing fit their budget while delivering high-quality candidates, emphasizing a great culture fit. Similarly, a VP praised TAM for providing good value for cost, allowing seamless integration with their recruitment teams. Overall, feedback reflects a positive sentiment regarding cost-effectiveness and the quality of service provided.
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  • Premier NX Logotype

    Not yet reviewed

    Verified
    $25,000+
    Undisclosed
    1,000 - 9,999
    New Providence, NJ

    Services provided

    10% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Call Center Services +12
    10% Finance & Accounting Outsourcing (FAO)
    10% IT Managed Services
    5% API Development
    5% Accounting
    5% Application Management & Support
    5% CRM Consulting and SI
    5% Custom Software Development
    5% Ecommerce Marketing
    5% Graphic Design
    5% Social Media Marketing
    5% Unified Communications Consulting & SI
    5% Video Production

    Focus Areas

    25% Order Processing & Taking
    25% Chat Support Services
    25% Email Support Services +1
    25% Phone Support Services

    IT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.

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  • Answer4u Logotype

    Not yet reviewed

    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Nottingham , England

    Services provided

    35% Customer Service Outsourcing
    55% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    15% Order Processing & Taking
    50% Chat Support Services
    25% Phone Support Services +1
    10% Email Support Services

    Answer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.

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  • WorkStaff360 Logotype

    5.0 21 reviews
    Verified
    $1,000+
    < $25 / hr
    50 - 249
    Toronto, Canada

    Services provided

    15% Customer Service Outsourcing
    20% Staffing
    15% Back Office Outsourcing +4
    15% HR Outsourcing
    15% Recruitment Process Outsourcing
    15% Sales Outsourcing
    5% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    25% Order Processing & Taking
    25% Chat Support Services
    25% Email Support Services +1
    25% Phone Support Services

    WorkStaff360 provides Customer Support Outsourcing services, including virtual assistants for call center and inventory management tasks. The reviews highlight the company's affordability, professionalism, and responsiveness, contributing to improved customer service outcomes. Clients appreciate the value for cost and suggest expanding services to include onshore virtual assistants.

    See all 21 projects
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  • Extend Your Team Logotype

    Extend Your Team

    Not yet reviewed

    Verified
    Undisclosed
    Undisclosed
    50 - 249

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Branding +2
    20% Finance & Accounting Outsourcing (FAO)
    20% Sales Outsourcing

    Focus Areas

    15% Order Processing & Taking
    30% Email Support Services
    30% Phone Support Services +1
    25% Chat Support Services

    Established in 2020, Extend Your Team is a branding company. Their team offers Branding and Back Office Outsourcing.

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  • ContactWorks Logotype

    5.0 10 reviews
    $5,000+
    $25 - $49 / hr
    50 - 249
    Austin, TX

    Services provided

    50% Customer Service Outsourcing
    25% Call Center Services
    25% Sales Outsourcing

    Focus Areas

    50% Order Processing & Taking
    50% Phone Support Services

    ContactWorks is a customer service BPO specializing in customer support outsourcing, remote customer care, and call center solutions. The company is lauded for its exceptional service, with 100% of reviews highlighting their reliability, efficiency, and brand alignment. Clients consistently commend ContactWorks for their transparency, timely communication, and the ability to seamlessly integrate as an extension of their team.

    See all 10 projects

    Reviews mention Collaborative

    Client feedback highlights a consistently positive sentiment regarding collaboration with ContactWorks. The CEO of Brohawk Solutions noted that interactions with the leadership team were characterized as truly collaborative, emphasizing that they embraced a partnership approach rather than a vendor-client relationship. Similarly, the L1 Support Manager of TengoInternet praised the strong team dynamic and effective communication, which facilitated quick responses to challenges. Overall, clients appreciate ContactWorks' commitment to collaboration and their ability to adapt to evolving needs.
    • Help Desk & Dedicated Customer Support for ISP Company
      5.0 Aug 23, 2024

      Over the past year, our collaboration with ContactWorks has only grown stronger. ContactWorks has proven to be an essential partner, demonstrating the ability to quickly adapt and implement contingency plans. Their flexibility in scaling operations and responding promptly to unforeseen circumstances has been invaluable. Successful partnerships hinge on effective communication between your internal team and ContactWorks' management and leadership.

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    • Call Center & Customer Support for Business Solutions Co
      5.0 May 15, 2025

      Meeting with the ContactWorks leadership team was a truly collaborative experience. They have embraced being a partner and never viewed as a vendor. We could contact Tom and the team anytime and we would receive an on-time response that met or exceeded our expectations. Loved their insights into challenges we had from time to time and always a forward-thinking approach to resolving those challenges.

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    1 of 1 reviews is 5 stars
    1 new review for Customer Service Outsourcing services
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, clients have praised ContactWorks for their exceptional service and effective communication. One client highlighted the company's top-notch quality control and data analytics, noting they set a benchmark for other vendors. The team's ability to deliver on time and align with client values was consistently mentioned. Overall sentiment is highly positive, with no areas for improvement identified, reinforcing their reputation as a trusted partner.
    Read 1 Recent Review

    Industry Experience

    ContactWorks has demonstrated expertise across various industries, including Business Services, Telecommunications, Education, and Retail. Clients highlight their strengths in customer support, flexibility, and responsiveness. Particularly noted in Telecommunications and Education, they provide robust 24/7 support and manage complex technical challenges effectively. Overall sentiment is highly positive, with clients praising their commitment to quality and ability to enhance customer experiences across all sectors.

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    Select Industry to see insights

    Telecommunications IT Services Education Transportation Retail Business services

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight ContactWorks' excellent value for money, with several reviewers noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, one client mentioned, "Pricing fit our budget" and cited "good value for cost" as reasons for choosing ContactWorks. Overall, the sentiment is overwhelmingly positive, with clients appreciating the combination of affordability and effective service, stating that they have saved both time and money through their partnership.
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  • Welsend Logotype

    4.9 11 reviews
    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Services provided

    50% Customer Service Outsourcing
    30% Call Center Services
    10% Back Office Outsourcing +1
    10% CRM Consulting and SI

    Focus Areas

    25% Order Processing & Taking
    45% Phone Support Services
    15% Chat Support Services +1
    15% Email Support Services

    Welsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.

    See all 11 projects

    Reviews mention Flexible

    Clients have consistently praised Welsend for their flexibility and responsiveness throughout project execution. One client noted that Welsend's meticulous planning and adaptability in training programs and telemarketing scripts were particularly impressive. Additionally, the company maintained effective communication, allowing clients to raise needs and adjust requests at any time, which further highlights their commitment to client satisfaction and project success.
    • Call Center Services for Telecommunications Company
      5.0 Dec 11, 2023

      Welsend is very detail-oriented and flexible. They ensured that every aspect, ranging from the training program for agents to the precise script used in the telemarketing brochures, was meticulously planned to appeal to the ideal prospective customers. Throughout the duration of their work, Welsend's project management abilities also impressed me greatly. They were attentive to our needs, receptive to our viewpoints, and consistently maintained their professionalism.

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    Average Project Cost Breakdown

    $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.
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    China (5) Germany (1)
    $2,000 Best for local companies $2,000 Best for national companies $2,500 Best for global companies

    Excellent Customer Service in Manila and China

    Excellent Customer Service in Manila and China
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  • 2ndOffice Logotype

    2ndOffice

    5.0 2 reviews
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    30% Customer Service Outsourcing
    20% Back Office Outsourcing
    10% Accounting +4
    10% E-Commerce Development
    10% Ecommerce Marketing
    10% Graphic Design
    10% Web Design

    Focus Areas

    100% Order Processing & Taking

    2ndOffice is a Customer Service BPO company providing outsourced customer support and call center solutions. Reviews highlight their exceptional project management, commitment, and responsiveness, with 100% positive feedback on their customer service quality and team integration. Their dedication to customer care and value proposition make them a preferred choice for customer support outsourcing.

    See all 2 projects

    Reviews mention Reasonable pricing

    Clients have expressed positive sentiments regarding 2ndOffice's reasonable pricing. One review highlighted that their services are 'convenient and reasonably priced,' noting significant cost savings compared to hiring additional staff for call handling. Additionally, a client mentioned that engaging 2ndOffice saves 'thousands of dollars' in operational costs. Overall, the feedback indicates that clients appreciate the affordability of the services provided.
    • Answering Services for Business Provider
      5.0 Nov 2, 2017

      The answering service is convenient and reasonably priced. 2ndOffice saves our company thousands of dollars in paying extra staff to answer phone calls.

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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Omnichannel Retailer

    5.0 — 2ndOffice handles Amazon returns and financial information using NetSuite for an omnichannel retailer. They oversee communication with customers, manage sales and promotions, and answer product Read more
    Read 1 Review

    Industry Experience

    2ndOffice has demonstrated strong capabilities in the retail and business services sectors. Clients in retail highlight their exceptional customer support and effective management, noting significant improvements in customer engagement and operational efficiency. In the business services industry, feedback emphasizes their cost-effectiveness and quick response times, allowing companies to save on staffing costs. Overall, 2ndOffice is well-regarded for their commitment to client success and efficient service delivery, making them a fitting choice for businesses in these industries.

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    Retail Business services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight 2ndOffice's competitive pricing and exceptional value for money. One reviewer noted that they chose 2ndOffice for its 'good value for cost' and experienced outstanding management that they could not afford otherwise. Another client emphasized significant savings, stating that 2ndOffice saves them 'thousands of dollars' by reducing the need for additional staff. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.
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  • LimTC Logotype

    5.0 40 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Services provided

    50% Customer Service Outsourcing
    25% Back Office Outsourcing
    15% Call Center Services +1
    10% HR Outsourcing

    Focus Areas

    10% Order Processing & Taking
    30% Chat Support Services
    30% Email Support Services +1
    30% Phone Support Services

    LimTC is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Feedback highlights a 25% increase in customer satisfaction and a 30% decrease in response times, with 100% of reviews emphasizing their alignment with company values and cost-effectiveness. LimTC’s commitment to understanding client businesses and exceeding expectations in customer service is consistently praised.

    See all 40 projects
    3 of 3 reviews are 5 stars
    1 new review for Customer Service Outsourcing services
    $10,000 – $49,000 avg. project cost

    Reviewed 3 times in the past 6 months

    In the last six months, LimTC has received positive feedback for their exceptional project management and integration into client operations. Clients noted a 25% increase in customer satisfaction and a 40% reduction in administrative workload. Their commitment to understanding client needs and improving processes was highlighted as a key strength. Some clients suggested expanding language support as an area for improvement, but overall sentiment remains highly favorable, reflecting a strong partnership and effective service delivery.
    Read 3 Recent Reviews
    10 of 10 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Tax Collaboration Platform

    5.0 — LimTC provides customer support services for an IT company. The team manages ticketing workflows, responds to queries, monitors and reports issues, and implements a knowledge base for end users. Read more
    Read 10 Reviews

    Industry Experience

    LimTC has demonstrated extensive expertise in the software, IT services, eCommerce, and education industries, receiving positive feedback for enhancing operational efficiency and customer satisfaction. Clients noted significant improvements in lead generation, customer support, and overall productivity, with measurable outcomes like increased NPS scores and reduced onboarding times. Their strengths include proactive integration into existing workflows and exceptional project management, making them a strong fit for businesses seeking reliable outsourcing solutions in these sectors.

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    Select Industry to see insights

    Information technology eCommerce IT Services Business services Advertising & marketing Education Financial services Real estate Software

    More responsive than most other service providers

    LimTC is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Aidey Logotype

    5.0 32 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Manila, Philippines

    Services provided

    75% Customer Service Outsourcing
    15% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    27% Order Processing & Taking
    55% Phone Support Services
    18% Chat Support Services

    Aidey is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their customer reviews are overwhelmingly positive, with 100% noting improvements in response times, customer satisfaction, and operational efficiencies. Clients frequently commend Aidey's emotional intelligence, attention to detail, and proactive issue identification, highlighting them as a reliable partner for customer support outsourcing.

    See all 32 projects

    Reviews mention Great project management

    Clients have consistently praised Aidey's project management capabilities, highlighting their meticulous approach and effective communication. One client noted the use of a shared dashboard for real-time ticket stats and timely responses to internal queries, even on weekends. Another client commended the weekly QA audits and compliance logs provided without prompting. Overall, the sentiment reflects a strong confidence in Aidey's ability to manage projects efficiently and responsively.
    • Customer Support Services for E-Learning Platform
      5.0 Mar 15, 2022

      The onboarding was quite smooth when it comes to recruitment time and training, they met the timelines and milestones in full. When it comes to day-to-day management, the communication is done via a Slack channel and the team is very responsive. There is a team leader that is taking care of our account when it comes to preparation of training materials, reporting, training about new features or new for new team members and more.

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    • Customer Service Outsourcing for Roofing Asset Mgmt Platform
      5.0 Jun 14, 2025

      Project management was meticulous. They had a shared dashboard with real-time ticket stats, backlog trends, and QA scoring. Whenever a bug was identified through support patterns, they logged it in our Jira board via our integration. Response times to our internal queries were always within a few hours, even on weekends.

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    • Customer Support Services for Mobile Banking Company
      5.0 Jul 17, 2025

      They were excellent. They delivered detailed QA audits weekly and maintained compliance logs without us having to ask.

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    8 of 8 reviews are 5 stars
    6 new reviews for Customer Service Outsourcing services
    $50,000 – $199,999 avg. project cost

    Reviewed 8 times in the past 6 months

    Recent reviews for Aidey reflect a strong overall sentiment, highlighting their reliability and efficiency. Clients noted a 70% reduction in wait times and a rise in customer satisfaction ratings, with one client mentioning their NPS improved from 34 to 49. The team's emotional intelligence and attention to detail were frequently praised. Areas for improvement included onboarding processes and initial training, but feedback showed Aidey was responsive and willing to adapt quickly to client needs.
    Read 8 Recent Reviews
    6 of 6 Customer Service Outsourcing reviews are 5 stars
    6 new reviews for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Support Services for Mobile Banking Company

    5.0 — Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior Read more
    Read 6 Reviews

    Industry Experience

    Aidey has demonstrated expertise across various industries including Manufacturing, Financial Services, Software, Healthcare, Education, and Hospitality. Feedback highlights strengths in customer support management, efficiency improvements, and a keen attention to detail. Notably, they have achieved measurable results such as reducing response times and increasing customer satisfaction scores. Their cultural fit and adaptability are frequently praised, making them a strong candidate for firms seeking reliable, detail-oriented outsourced support in these sectors.

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    Select Industry to see insights

    Manufacturing Financial services Fitness Software Business services Real estate Media Education Hospitality & leisure Healthcare
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  • Go4customer Logotype

    5.0 5 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Noida, India

    Services provided

    30% Customer Service Outsourcing
    40% Call Center Services
    20% Market Research +1
    10% Sales Outsourcing

    Focus Areas

    25% Order Processing & Taking
    25% Chat Support Services
    25% Email Support Services +1
    25% Phone Support Services

    Go4customer is a Customer Service BPO offering comprehensive call center outsourcing solutions. The company has a strong reputation, with reviews highlighting increased client satisfaction, enhanced staff morale, and improved compliance. Approximately 100% of reviewers praise their personalized approach and responsiveness, emphasizing timely delivery and strategic problem-solving in customer support outsourcing.

    See all 5 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service & Back-Office for Residential Support Co

    5.0 — Go4customer provided call center services for a residential support services company. The team was responsible for 24/7 support, staff support, client support, compliance training, and reporting. Read more
    Read 1 Review

    Industry Experience

    Go4Customer has received positive feedback primarily in the Healthcare and Information Technology sectors. In Healthcare, clients appreciated their 24/7 support, compliance training, and impact on client satisfaction, reflecting strong operational efficiency. In the IT industry, their call center services significantly improved customer support and lead generation, showcasing their commitment to customer satisfaction and reliability. Overall, Go4Customer is well-suited for organizations seeking effective call center solutions in both Healthcare and IT, demonstrating expertise and adaptability.

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    Select Industry to see insights

    IT Services Healthcare Information technology

    More responsive than most other service providers

    Go4customer is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

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    United States (2) Canada (1) India (1)
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  • LTVplus Logotype

    LTVplus

    4.9 8 reviews
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    55% Customer Service Outsourcing
    25% Call Center Services
    10% Back Office Outsourcing +2
    5% AI Consulting
    5% Staffing

    Focus Areas

    15% Order Processing & Taking
    60% Chat Support Services
    15% Phone Support Services +1
    10% Email Support Services

    LTVplus is a Customer Support Outsourcing company excelling in remote customer care and call center solutions. Across their reviews, 100% of clients highlight their timely delivery and effective communication, while 67% mention cost-effectiveness and alignment with company values. Notably, 50% commend their ability to enhance customer satisfaction and retention significantly.

    See all 8 projects
    1 of 1 reviews is 5 stars
    1 new review for Customer Service Outsourcing services
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, client feedback for LTVplus highlights their effective management of customer support operations and compliance. A CEO noted their impressive capability in combining customer service management with remote staffing solutions, emphasizing the quality and transparency of their reporting. While there were some delays in recruiting for niche positions, clients expressed overall satisfaction with the outcomes, including a fully functional remote support operation and ongoing collaboration through regular feedback meetings.
    Read 1 Recent Review

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend LTVplus for their competitive pricing and exceptional value for money. For instance, one customer highlighted that the pricing fit their budget while also providing great value for the cost. Another client noted the company's ability to deliver quality service at a budget-friendly rate. Overall, the sentiment reflects satisfaction with the cost-effectiveness of LTVplus's services, with multiple clients expressing that the value received far exceeds expectations.
    Read All Reviews

    More responsive than most other service providers

    LTVplus is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • CrewBloom Logotype

    4.8 37 reviews
    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Services provided

    25% Customer Service Outsourcing
    25% Sales Outsourcing
    10% Back Office Outsourcing +4
    10% Finance & Accounting Outsourcing (FAO)
    10% Recruiting
    10% Recruitment Process Outsourcing
    10% Staffing

    Focus Areas

    40% Order Processing & Taking
    20% Chat Support Services
    20% Email Support Services +1
    20% Phone Support Services

    CrewBloom is a Customer Service Outsourcing company known for delivering top-tier customer support and administrative services. Reviews indicate a strong focus on efficiency, with 100% of respondents highlighting excellent communication and responsiveness. The company consistently meets or exceeds customer expectations, with clients appreciating its cost-effectiveness and alignment with their culture and values.

    See all 37 projects
    1 of 3 reviews are 5 stars
    1 new review for Customer Service Outsourcing services
    $10,000,000 + avg. project cost

    Reviewed 3 times in the past 6 months

    Recent reviews of CrewBloom highlight a strong overall sentiment regarding their staffing and customer service capabilities. Clients commend the team's attention to customer success and effective communication. One CEO noted satisfaction with candidate recommendations, while a Sales Manager praised the team's performance in outbound sales efforts. Notably, reviewers consistently found no areas for improvement, indicating a high level of client satisfaction and trust in CrewBloom's services.
    Read 3 Recent Reviews
    3 of 5 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $1,000,000 – $9,999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Amazon Account Management for Virtual Assistant Company

    5.0 — CrewBloom provides ongoing BPO services for a virtual assistant company. The team is responsible for setting up and scaling Amazon FBA businesses for end clients. Read more
    Read 5 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (6) Less than $10,000 (5) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Overall, clients expressed strong satisfaction with CrewBloom's cost-effectiveness and value for money. Many reviews highlighted that CrewBloom's pricing fit within clients' budgets while delivering high-quality service. For instance, one client noted, 'Pricing fit our budget' and described the services as 'true value.' Additionally, another client remarked on the 'good value for cost,' emphasizing the quality of personnel provided. The sentiment is overwhelmingly positive, with clients feeling they received more than what they paid for.
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    More responsive than most other service providers

    CrewBloom is responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • Pexly Logotype

    4.8 22 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Amsterdam, Netherlands

    Services provided

    45% Customer Service Outsourcing
    45% Back Office Outsourcing
    10% Sales Outsourcing

    Focus Areas

    20% Order Processing & Taking
    30% Phone Support Services
    25% Chat Support Services +1
    25% Email Support Services

    Pexly, a Customer Support Outsourcing (CSO) company, specializes in providing flexible and efficient customer service solutions. Across reviews, 100% of clients highlight their cost-effectiveness and value for money, while 85% commend their project management and responsiveness. Pexly's ability to rapidly deploy well-trained agents and adapt to specific client requirements is frequently praised, ensuring high customer satisfaction and timely service delivery.

    See all 22 projects
    2 of 2 Order Processing & Taking reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Order Processing & Taking Experience

    Pexly has received overwhelmingly positive feedback for its Order Processing & Taking service, with clients highlighting exceptional customer service and rapid response times. 100% of reviewers praised the quality of agents and project management, noting improved customer satisfaction and efficiency. Specific feedback emphasized Pexly's quick adaptability and excellent communication. Overall, the sentiment is highly favorable, with no negative remarks or areas for improvement indicated by clients.

    Read Most Recent Review
    6 of 7 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Outdoor Co

    4.0 — Pexly has provided customer service support for an outdoor company. The team has responded to the client's customer requests in different languages, including English, German, Italian, and French. Read more
    Read 7 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (8) Less than $10,000 (2) $200,000 to $999,999 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Pexly consistently receives positive feedback regarding its cost-effectiveness and overall value for money. Clients such as the Head of Operations from a cosmetics company noted that Pexly's pricing fits their budget while providing good value. Similarly, the Team Lead Support at VERBI GmbH highlighted the company's pricing as a key factor in their selection, stating it offered 'good value for cost.' Overall, the sentiment reflects satisfaction with Pexly's services relative to their pricing.
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    United States (5) Germany (4) Netherlands (3) England (2) Austria (1) Finland (1) Hungary (1) Israel (1) Switzerland (1)
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  • Global Response Logotype

    4.5 9 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Margate, FL

    Services provided

    50% Customer Service Outsourcing
    20% Call Center Services
    15% IT Managed Services +1
    15% Sales Outsourcing

    Focus Areas

    23% Order Processing & Taking
    77% Phone Support Services

    Global Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions.

    See all 9 projects

    Reviews mention Timely

    Clients have expressed a positive sentiment regarding Global Response's timeliness, noting their ability to meet all deadlines without issues. One client specifically highlighted that the company responds quickly and efficiently, contributing to significant time savings of approximately 20 hours per month. Overall, the reviews indicate that Global Response consistently delivers work on time, making them a reliable partner for inbound services.
    • Lead Contact and Follow-Up for Real Estate Firm
      4.0 Nov 2, 2017

      They are a great company that performs good work on time. They can handle a large volume of work very quickly.

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    Industry Experience

    Global Response has demonstrated expertise across multiple industries, including Healthcare, Financial Services, Hospitality, Retail, Real Estate, and Business Services. Feedback highlights their strengths in responsiveness, customer service, and the ability to handle high volumes of inbound calls efficiently. Clients report significant time and cost savings, particularly in Financial Services, where innovative solutions are valued. The overall sentiment is positive, indicating Global Response is well-suited for projects in sectors requiring excellent customer interaction and support.

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    Select Industry to see insights

    Business services Healthcare Financial services Hospitality & leisure Retail Real estate

    Average Project Cost Breakdown

    $50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients generally perceive Global Response as a cost-effective partner that provides substantial value for money. One client highlighted savings of $12,000 monthly, while another noted significant savings in employee hours, equating to thousands of dollars. Feedback frequently emphasizes the company's responsiveness and quality of service, reinforcing the sentiment that they deliver reliable support at competitive rates. Overall, clients express satisfaction with the balance of cost and the quality of services received.
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    View projects from:

    Phoenix, Arizona (2) Kissimmee, Florida (1) Millville, New Jersey (1) Brooklyn, New York (1) Elmhurst, New York (1) Oceanside, California (1) Hartsville, South Carolina (1) Upper Marlboro, Maryland (1)
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  • IdeasUnlimited Logotype

    4.9 90 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Sugar Land, TX

    Services provided

    30% Customer Service Outsourcing
    20% Call Center Services
    10% Back Office Outsourcing +4
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing
    10% Transcription
    10% Translation

    Focus Areas

    12% Order Processing & Taking
    50% Phone Support Services
    19% Chat Support Services +1
    19% Email Support Services

    IdeasUnlimited is a customer service outsourcing company that excels in providing remote customer care and call center solutions. Overwhelmingly positive feedback highlights their ability to improve customer satisfaction and streamline operations, with 100% of reviewers praising their professionalism, communication, and flexibility. Their team's commitment to continuous improvement and alignment with client values sets them apart in the customer service BPO sector.

    See all 90 projects

    Reviews mention Experienced

    The feedback from Carology Inc. highlights a highly positive sentiment regarding IdeasUnlimited's experience and flexibility. The client praised their ability to provide consistent 24/7 support, even during significant increases in demand, and noted impressive KPIs such as a 90% first contact resolution rate. Communication was efficient, with timely responses and clear documentation. Overall, the client expressed satisfaction with the partnership, indicating that IdeasUnlimited effectively met their needs without major areas for improvement.
    • Call Center Services for Automotive Training Company
      5.0 Dec 5, 2025

      I trust their experience, but I still like to stay involved in all parts of the work from hiring to training. We wrote out clear process documents and technical steps together. They also recap every meeting by email so there is no confusion.

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    1 of 1 Order Processing & Taking reviews is 5 stars
    1 new review for Order Processing & Taking in past 6 months
    $10,000 – $49,000 avg. project cost

    Order Processing & Taking Experience

    Feedback on IdeasUnlimited's Order Processing & Taking services is overwhelmingly positive, with 90% of reviewers expressing satisfaction with their professionalism and responsiveness. Clients highlight their effective management during seasonal spikes, ensuring timely staffing support and operational continuity. Key strengths include strong communication and alignment with client goals. However, some suggest improvements in service level management. Overall, IdeasUnlimited demonstrates a solid impact on clients' operational efficiency.

    Read Most Recent Review

    More responsive than most other service providers

    IdeasUnlimited is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (39) Switzerland (4) England (4) Canada (3) Australia (1) Finland (1) Ireland (1) Poland (1)

    This provider is fluent in 3 languages:

    • English
    • Spanish
    • French
    View Profile Visit Website
  • Outsourced Logotype

    5.0 11 reviews
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Quezon City, Philippines

    Services provided

    15% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +4
    15% HR Outsourcing
    15% IT Staff Augmentation
    15% Staffing
    10% Call Center Services

    Focus Areas

    25% Order Processing & Taking
    25% Chat Support Services
    25% Email Support Services +1
    25% Phone Support Services

    Outsourced specializes in Customer Support Outsourcing, providing administrative and IT support services. Reviews highlight their effective communication, responsiveness, and proactive problem-solving capabilities. Clients appreciate their ability to adapt to various time zones and ensure seamless integration with existing systems. Outsourced demonstrates reliability and a commitment to client satisfaction, making them a strong candidate for BPO needs.

    See all 11 projects

    Reviews mention High-quality work

    Clients consistently commend Outsourced for delivering high-quality work, noting their excellent project management and responsiveness. One client highlighted their industry expertise and ability to meet deadlines, stating, 'Our team at Outsourced has been excellent throughout the years and their contributions had helped us deliver countless items on time.' Another emphasized their talent acquisition process as 'second to none,' resulting in increased quality of talent and decreased lead times. Overall, client sentiment reflects strong satisfaction with the quality of services provided.
    • IT Staff Augmentation for Digital Agency
      5.0 Oct 23, 2023

      Our team at Outsourced has been excellent throughout the years and their contributions had helped us deliver countless items on time. We're impressed with their industry expertise and excellence.

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    • Recruitment Services for AI Solutions Company
      5.0 Feb 11, 2025

      They delivered excellent work that met our needs and on time. User satisfaction and production rate were the measurable outcomes from the project that demonstrate progress or success.

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    Industry Experience

    Outsourced has demonstrated significant expertise across multiple industries, including Legal, Telecommunications, eCommerce, Engineering, Information Technology, Arts, Entertainment & Music, Consulting, and Media. Clients consistently commend their timely project delivery, effective communication, and adeptness at understanding industry-specific needs. Their strengths notably lie in software development, recruitment, and technical support, with positive sentiment across all sectors suggesting they are well-suited for clients seeking comprehensive staffing and development solutions.

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    Select Industry to see insights

    Consulting Legal Telecommunications eCommerce Engineering Information technology Arts, entertainment & music Media

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally express high satisfaction regarding Outsourced's cost and value for money. Multiple reviews highlight that the pricing aligns well with budgets, with one client specifically noting, 'Good value for cost.' Another mentioned their ability to recruit effectively within budget constraints. Overall sentiment reflects appreciation for the quality of services provided relative to expenses, emphasizing that Outsourced delivers strong outcomes without exceeding financial limits.
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    View projects from:

    Australia (3) United States (3) Canada (1) Israel (1) Switzerland (1)
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  • Quantanite Logotype

    4.8 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    London, England

    Services provided

    30% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +2
    20% Sales Outsourcing
    10% Transcription

    Focus Areas

    30% Order Processing & Taking
    30% Phone Support Services
    20% Chat Support Services +1
    20% Email Support Services

    Quantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.

    See all 4 projects

    Reviews mention Exceeds expectations

    Quantanite has consistently exceeded expectations in productivity and project management for SkipTheDishes. The client highlighted that Quantanite consistently completes tasks at over 100% of anticipated outputs, demonstrating exceptional efficiency. Their proactive communication and collaborative approach, particularly from their VP of Client Solutions, have been commendable. Despite initial challenges, the team adapted quickly, leading to a strong partnership. Overall, the client expressed high satisfaction, indicating that Quantanite's performance significantly surpassed their initial expectations.
    • Website & Account Management Services for Food Delivery Firm
      4.5 Jan 12, 2021

      Right now, Quantanite is exceeding our productivity expectations. Consistently, they've been over 100%, and they’re completing their work faster than I expect them to. It’s been a painful process to try to bring this component of the work in-house since Quantanite has consistently exceeded and produced more than what we've asked them to do.

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    Industry Experience

    Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.

    Read All Reviews

    Select Industry to see insights

    Software Food & Beverages

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.
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    United States (2) Canada (1) England (1)
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  • WOW24-7 Logotype

    4.8 29 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Afton, WY

    Services provided

    65% Customer Service Outsourcing
    25% Call Center Services
    10% IT Staff Augmentation

    Focus Areas

    15% Order Processing & Taking
    30% Email Support Services
    30% Phone Support Services +1
    25% Chat Support Services

    WOW24-7 is a Customer Support Outsourcing company that excels in providing 24/7 customer care services. Reviews highlight their flexibility, timely response, and effectiveness, with 100% positive feedback on project management and communication efficiency. Clients appreciate their cost-effective solutions and dedicated support teams, making WOW24-7 a reliable choice for Customer Service BPO needs.

    See all 29 projects
    1 of 1 reviews is 5 stars
    1 new review for Customer Service Outsourcing services
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews for WOW24-7 reflect a highly positive sentiment, highlighting their flexibility, friendliness, and effective customer service support. A client noted the company's responsiveness and timely project management, stating, 'They are flexible and friendly, willing to support their client.' The overall feedback emphasizes good value for cost and successful implementation of customer service solutions, with no significant areas for improvement identified.
    Read 1 Recent Review
    1 of 1 Order Processing & Taking reviews is 5 stars
    $200,000 – $999,999 avg. project cost

    Order Processing & Taking Experience

    WOW24-7 has received overwhelmingly positive feedback for their Order Processing & Taking services, with over 90% of reviewers highlighting their 24/7 customer support and expertise. Clients report a 50% increase in customer satisfaction and improved response times to 45 minutes. Strengths include a dedicated team, effective communication, and rigorous quality assurance. While some areas for improvement were noted, particularly in agent transition communication, the overall impact of WOW24-7's services has been highly beneficial for their clients.

    Read Most Recent Review
    6 of 7 Customer Service Outsourcing reviews are 5 stars
    2 new reviews for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Risk Management Company

    5.0 — WOW24-7 provides customer support services for a risk management company. The team is responsible for providing level one customer support. Read more
    Read 7 Reviews

    Industry Experience

    WOW24-7 has garnered positive feedback across various industries, including Software, Retail, Healthcare, Information Technology, and Telecommunications. Clients commend their expertise in providing 24/7 customer support, flexibility in communication, and cost-effective solutions. Notably, in Software and Healthcare, they excel in technical support and customer experience, while in Retail, they enhance customer satisfaction through efficient service. Overall, WOW24-7 is well-suited for businesses seeking dedicated customer support across diverse sectors.

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    Select Industry to see insights

    Information technology Software Retail Design Manufacturing Hospitality & leisure Telecommunications Healthcare IT Services Consumer Products Energy & natural resources Education
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  • Acquire Intelligence Logotype

    4.6 4 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Pasig, Philippines

    Services provided

    16% Customer Service Outsourcing
    60% Back Office Outsourcing
    14% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    50% Order Processing & Taking
    50% Phone Support Services

    Acquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.

    See all 4 projects

    Reviews mention Efficient

    Acquire BPO has received positive feedback regarding their efficiency in handling telemarketing and phone services. Clients noted their quick response times and the significant savings they provide, with one client stating they save approximately $1,500 monthly. The overall sentiment is highly favorable, as clients describe the team as "great, fast, and efficient," indicating a strong alignment with their operational needs.
    • Telemarketing for Hospitality Industry Firm
      4.0 Aug 18, 2017

      I don't have any bad feedback to share about them, they are just great, fast and efficient. I would recommend them always. Their fast response is strong.

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    Industry Experience

    Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.

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    Select Industry to see insights

    Consumer Products Other Industry Nonprofit Hospitality & leisure

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.
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    View projects from:

    New York City, New York (1) Scarsdale, New York (1) Staten Island, New York (1) Boston, Massachusetts (1)
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  • Global Bilgi Logotype

    4.8 3 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Services provided

    20% Customer Service Outsourcing
    30% Call Center Services
    20% Corporate Training & Coaching +2
    15% HR Outsourcing
    15% IT Managed Services

    Focus Areas

    33% Order Processing & Taking
    67% Phone Support Services

    Global Bilgi is a call center service provider that offers comprehensive customer support, telesales, and business process outsourcing. The company is praised for its professionalism, effective project management, and ability to meet KPIs, with an impressive NPS score of 70%. Approximately 67% of reviewers highlight Global Bilgi's business-oriented approach and adaptability, though some cite high pricing as an area for improvement.

    See all 3 projects

    Reviews mention High-quality work

    Global Bilgi has consistently received high praise for delivering high-quality work, as evidenced by a long-standing partnership with LifeCell. Clients commend their ability to exceed revenue targets, with one instance noting a 20% increase despite remote work challenges. The company is recognized for its transparency, adaptability, and innovative approach, which has significantly contributed to client success. Overall, the sentiment reflects strong satisfaction with their service quality and effective project management.
    • Telesales & Customer Service for Telecommunications Company
      5.0 Apr 7, 2021

      Global Bilgi has a great combination of price, service quality, and process transparency. These three main pillars are what helps us meet our targets. Global Bilgi is a professional company that does not just deliver services, they bring you results. Instead of offering textbook solutions, they can build your business processes from scratch.

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    Industry Experience

    Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.

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    Select Industry to see insights

    Consumer Products Telecommunications

    Average Project Cost Breakdown

    $200,000 to $999,999 (2)

    What Clients Have Said

    Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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  • Satellite Office Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Sydney, Australia

    Services provided

    10% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +2
    20% HR Outsourcing
    10% IT Staff Augmentation

    Focus Areas

    30% Order Processing & Taking
    30% Email Support Services
    30% Phone Support Services +1
    10% Chat Support Services

    Satellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.

    See all 1 projects
    0 of 1 Order Processing & Taking reviews is 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Order Processing & Taking Experience

    Overall, Satellite Office has received highly positive feedback for their Order Processing & Taking services, with 90% of reviews highlighting their strong communication and transparency in cost management. Clients commend the efficiency of their recruitment process, noting a significant reduction in overheads and an increase in team size, with 85% expressing satisfaction with the onboarding and ongoing management support. Their project management capabilities are also praised, with no reported issues, underscoring their role as a valuable partner in business operations.

    Read Most Recent Review

    Industry Experience

    Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.

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    Select Industry to see insights

    Advertising & marketing

    More responsive than most other service providers

    Satellite Office is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile
  • Vserve Amazon Listing Service Logotype

    Vserve Amazon Listing Service

    5.0 23 reviews
    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    40% Customer Service Outsourcing
    60% Ecommerce Marketing

    Focus Areas

    60% Order Processing & Taking
    20% Chat Support Services
    20% Email Support Services

    Vserve Amazon Listing Service is a Customer Support Services and Customer Service BPO provider, specializing in enhancing product visibility and customer engagement. Reviews highlight their exemplary service, with 100% positive feedback emphasizing timely delivery, proactive communication, and effective project management. Clients specifically commend their competence and personalized approach in handling inquiries and optimizing digital advertising strategies.

    See all 23 projects

    Reviews mention Detail-oriented

    Clients consistently praised Vserve Amazon Listing Service for their exceptional attention to detail, which was highlighted as a key factor in their successful project outcomes. For instance, the President of TSCG noted their meticulous approach in optimizing product listings for maximum visibility, while the Associate Store Director of Glossier remarked on their thorough understanding of brand goals. Overall, the sentiment around their detail-oriented work is overwhelmingly positive, contributing significantly to client satisfaction and project success.
    • E-Commerce Mktg & Listing Mgmt for Hydration Products Co
      5.0 Mar 12, 2025

      They made sure that all important deliverables were delivered on time by maintaining an organized and effective project management approach. They provided us with data-driven solutions in a timely manner and were very responsive. Our listings were successfully optimized because of their proactive communication and flexibility. They stand out in the business thanks to their flawless execution, attention to detail, and flexibility in responding to market developments.

      Read Full Review
    • Market Research & Competitive Analysis for Beauty Company
      5.0 Apr 4, 2025

      They had excellent project management; they were always available when I needed them and delivered on schedule. They made sure I understood every stage of the procedure and what it meant for me by providing me with extensive explanations. This company's attention to detail, obvious joy in their work, and ways of interacting are what I found most amazing and unique.

      Read Full Review
    • Amazon Brand Store Design & Optimization for Cosmetics Brand
      5.0 Apr 7, 2025

      The improved layout contributed to better organization and easier navigation, reflected in positive customer feedback. The team was highly responsive to our feedback, quickly making adjustments when needed. Their attention to detail, responsiveness, and deep understanding of the Amazon platform really set them apart.

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    • SEO, E-Commerce & Content Marketing for Real Estate Co
      5.0 Apr 8, 2025

      Vserve Amazon Listing Service demonstrated strong project management throughout the collaboration. They consistently delivered items on time, adhering to the agreed upon deadlines for optimizing product listings and setting up Amazon ads. Their responsiveness to our needs was excellent; they proactively communicated any updates or adjustments required and quickly addressed any questions or concerns we had. Vserve was flexible in accommodating changes and ensured that the project aligned with our goals. Overall, their professionalism and attention to detail contributed to a smooth and efficient process, meeting all key milestones as planned.

      Read Full Review
    • eCommerce Marketing for Luxury Beauty Brand
      5.0 Feb 6, 2025

      The project management displayed the item that was delivered within the predetermined time frames. Throughout the process, they kept lines of communication open and swiftly addressed any questions or modifications to our specifications. In order to make sure the work matched our goals, their team took the initiative to provide frequent updates and adjust to our demands. Their dedication to upholding compliance with Amazon's diverse standards across nations, cultural adaption of material, and meticulous attention to detail in keyword localization were significant.

      Read Full Review
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    3 of 3 Customer Service Outsourcing reviews are 5 stars
    2 new reviews for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Custom Apparel Manufacturer

    5.0 — Vserve Amazon Listing Service provides eCommerce optimization services for a custom apparel manufacturer. The team was responsible for managing the client's Amazon listings, advertising, and Read more
    Read 3 Reviews

    Industry Experience

    Vserve Amazon Listing Service has demonstrated expertise across various industries, including Real Estate, Beauty & Cosmetics, Manufacturing, Advertising & Marketing, and Food & Beverage. Clients praised their attention to detail, effective communication, and ability to significantly enhance product visibility and sales through tailored strategies. The overall sentiment reflects strong satisfaction, particularly in the Beauty & Cosmetics sector, where their impact on brand visibility and customer engagement was notably high. This provider is well-suited for clients seeking optimization services in these dynamic sectors.

    Read All Reviews

    Select Industry to see insights

    Real estate Beauty & Cosmetics Manufacturing Advertising & marketing Food & Beverage Retail Other industries

    Average Project Cost Breakdown

    $10,000 to $49,000 (13) $50,000 to $199,999 (1)

    What Clients Have Said

    Overall, clients consistently praised Vserve Amazon Listing Service for providing good value for money, with many noting that their pricing fit within budget constraints while delivering effective results. Specific feedback highlighted a strong alignment of company values and a commitment to achieving client goals. For instance, multiple clients mentioned the company's responsiveness and proactive communication, which contributed to successful project outcomes, indicating a favorable perception of their cost-effectiveness.
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  • SureCall Contact Centers Logotype

    4.8 12 reviews
    $5,000+
    $50 - $99 / hr
    250 - 999
    Calgary, Canada

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    16% Order Processing & Taking
    64% Phone Support Services
    20% Chat Support Services

    SureCall is a Customer Service BPO specializing in Call Center Outsourcing, catering primarily to overflow call volume needs. Their clients appreciate the company's flexibility and cultural alignment, with 100% of reviewers noting satisfactory service delivery and no areas for improvement.

    See all 12 projects

    Reviews mention Easy to work with

    Clients consistently express that SureCall is exceptionally easy to work with. One client noted their flexibility and responsiveness, stating that communication is primarily through email and issues are resolved promptly. Another highlighted the seamless integration of SureCall into their operations, emphasizing that they didn't need to micromanage the relationship. Overall, feedback reflects a strong sentiment of satisfaction regarding SureCall's collaborative approach and effective project management.
    • Call Center Services for Contractor & Risk Mgmt Company
      5.0 May 9, 2024

      Their project management is great. They’re great at being flexible and providing ongoing feedback on how things are going throughout the project. As a result, working with them has been easy. Whenever we have to escalate something, they’re responsive — we’ve dealt with everyone from their team from the director to their client manager, and everyone’s been great.

      Read Full Review
    • Call Center Services for Pizza Corporation
      5.0 Feb 21, 2020

      Overall, SureCall has been extremely consistent on their training and the metrics that they hold their staff to, so the relationship has been very easy for us to manage and we really haven’t had to micromanage their business at all. They have integrated very well into our business operations. This large of a transition was very tough from a technical perspective, and we thought they did an absolutely amazing job.

      Read Full Review
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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Financial Services Co

    5.0 — SureCall provided call center services for a financial services company. The team handled the client's overflow call volume.  Read more
    Read 1 Review

    More responsive than most other service providers

    SureCall Contact Centers is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Canada (5) United States (4)
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  • HiredSupport Logotype

    4.9 6 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Lahore, Pakistan

    Services provided

    35% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Call Center Services +3
    15% Data Annotation Services
    10% Content Moderation Services
    10% Transcription

    Focus Areas

    15% Order Processing & Taking
    35% Chat Support Services
    35% Email Support Services +1
    15% Phone Support Services

    HiredSupport is a Customer Support Outsourcing company specializing in services such as manning chatbots, support ticket management, and knowledge base review. They received positive feedback for significantly reducing customer response times and adapting quickly to dynamic client needs, with 100% of reviewers highlighting their communication efficiency and responsiveness.

    See all 6 projects

    Reviews mention Team players

    The feedback regarding HiredSupport highlights their strong team-oriented approach. Clients appreciated the seamless integration of HiredSupport's agents with their own teams, noting they felt like an in-house operation. One client remarked on HiredSupport's commitment to understanding their systems and improving workflows, stating, 'They really did feel like an in-house team.' Overall, the sentiment is highly positive, with clients expressing satisfaction with the collaboration and dedication to enhancing customer experience.
    • Customer Support for Proxy & VPN Business
      5.0 Jun 15, 2021

      They became as reliable as an in-house team and understood what we do and became synonymous with our brand. They actually helped iron out our workflow. On our side, we realized our documentation wasn't as strong as it could've been, and they helped clean things up which made for a real seamless experience. They really did feel like an in-house team that just happened to be working remotely.

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    0 of 1 Customer Service Outsourcing reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Indoor Gardens Company

    4.5 — HiredSupport provides customer service outsourcing for an indoor gardens company. The team provides support on the client's chatbot and inbox ticketing system and reviews their knowledge base. Read more
    Read 1 Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) Less than $10,000 (2)

    What Clients Have Said

    Clients generally find HiredSupport to offer excellent value for money, with specific feedback highlighting their flexible and cost-effective pricing models. For example, one client noted that HiredSupport provided a shared agent option, which was crucial for managing unpredictable workloads without the need for long-term commitments. Another reviewer emphasized the company's ability to deliver high-quality service at a reduced cost, resulting in significant improvements in customer satisfaction scores. Overall, the sentiment reflects strong satisfaction with the company's pricing and value proposition.
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    United States (2) Canada (1) Romania (1)
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  • morph Logotype

    5.0 10 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Beograd, Serbia

    Services provided

    60% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services

    Focus Areas

    15% Order Processing & Taking
    35% Chat Support Services
    25% Email Support Services +1
    25% Phone Support Services

    morph is a Customer Service Outsourcing company specializing in providing Call Center Solutions and Customer Support Services. They consistently maintain high customer satisfaction, with over 90% positive feedback noted in reviews. Clients commend morph for their proactive project management, dedication to employee well-being, and efficient response times, though some suggest they could expand their talent pool to better serve growing demands.

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    1 of 1 Order Processing & Taking reviews is 5 stars
    Unknown avg. project cost

    Order Processing & Taking Experience

    Morph has demonstrated commendable expertise in Order Processing & Taking services, with clients praising their operational support and customer service. Notably, 100% of reviewers highlight timely delivery and proactive communication. One client reported achieving nearly $200K in revenue with 1500 orders, underscoring their impact. Overall, feedback is overwhelmingly positive, with no significant areas for improvement mentioned, reflecting strong alignment with client goals and values.

    Read Most Recent Review
    2 of 3 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Lifestyle Brand

    4.5 — A lifestyle brand has entrusted their customer service needs to morph. The team aids their email, live chat, and social media support pipelines and handles customer analytics by organizing user Read more
    Read 3 Reviews

    Industry Experience

    Morph has demonstrated expertise across various industries, including eCommerce, Software, Consumer Products, Human Resources, Environmental Services, IT Services, and Financial Services. Clients praised their dedication to quality, proactive problem-solving, and strong alignment of values. In eCommerce, they excelled in customer support, achieving high CSAT scores. In Software, they delivered on product design and development efficiently. Overall, the feedback reflects a positive sentiment, highlighting Morph’s impact in optimizing operations and fostering growth across diverse sectors.

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    Select Industry to see insights

    eCommerce Software Consumer Products Human Resources Design Transportation Environmental Services IT Services Financial services

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    United States (6) Estonia (1) Germany (1) Greece (1) Serbia (1)
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  • AnswerFirst Logotype

    4.2 24 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Tampa, FL

    Services provided

    40% Customer Service Outsourcing
    60% Call Center Services

    Focus Areas

    20% Order Processing & Taking
    60% Phone Support Services
    10% Chat Support Services +1
    10% Email Support Services

    AnswerFirst is a call management service provider known for its reliable handling of inbound calls and customer service. The company receives positive feedback for quality, reliability, and efficiency, with 75% of reviewers highlighting these strengths. Areas for improvement include attention to detail and customer interaction. Overall, clients value the cost savings and trustworthy service they receive.

    See all 24 projects

    Reviews mention Efficient

    Clients have consistently highlighted AnswerFirst's efficiency as a key strength, noting that their services save considerable time and resources. One client specifically mentioned that the company saves them $200 monthly and provides fast support. Overall sentiment reflects a positive experience, with efficiency being a significant factor in their decision to continue the partnership, despite suggestions for improved politeness.
    • Answering Services for Legal Firm
      2.5 Nov 2, 2017

      The efficiency is the main strength of the service provider. This attribute significantly contributes to the overall satisfaction with their services, making it worth the investment.

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    Industry Experience

    AnswerFirst has received positive feedback across several industries, including Manufacturing, Information Technology, Legal, Hospitality & Leisure, Gaming, Consumer Products, Financial Services, Energy & Natural Resources, Telecommunications, and Retail. Clients commend their reliability, quality of work, and efficiency, noting significant cost savings and effective call management. However, improvements in customer service and pricing competitiveness are suggested. Overall, they are well-suited for businesses requiring inbound call services, particularly in high-volume environments.

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    Select Industry to see insights

    Financial services Energy & natural resources Manufacturing Information technology Legal Hospitality & leisure Other Industry Gaming Consumer Products Telecommunications Retail

    Average Project Cost Breakdown

    Less than $10,000 (21) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently praise AnswerFirst for its cost-effectiveness and value for money. One client noted they save thousands monthly while receiving reliable service, highlighting a package deal that meets their needs. Another mentioned a monthly saving of $5,000, emphasizing the provider's affordability. Overall, the sentiment reflects satisfaction with pricing structures, though some clients suggest potential improvements in pricing competitiveness.
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    View projects from:

    Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)
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  • MattsenKumar LLC Logotype

    4.2 6 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gurugram, India

    Services provided

    20% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +2
    20% Sales Outsourcing
    10% Transcription

    Focus Areas

    20% Order Processing & Taking
    30% Chat Support Services
    30% Email Support Services +1
    20% Phone Support Services

    MattsenKumar LLC is a versatile business process outsourcing company offering a range of services, including digitization, call center operations, and telesales. The company is highly praised for adaptability, communication, and service quality, with 100% of reviews highlighting these attributes as strengths. The company demonstrates efficiency and adaptability, showing significant improvements in project outcomes, such as reduced processing times and increased sales conversions.

    See all 6 projects

    Reviews mention Open to feedback

    Clients have expressed a positive sentiment regarding MattsenKumar LLC's openness to feedback, noting their adaptability and willingness to understand client expectations. One client highlighted their unique ability to learn about the business and adjust to changes swiftly, which sets them apart from competitors. While there were minor suggestions for improvement in reporting metrics, overall feedback indicates a strong commitment to client collaboration and responsiveness.
    • Call Center Services for Subsidiary Bank
      4.5 May 13, 2021

      Their willingness to learn about their client's business/ expectation and adapting quickly to dynamic products/ changes differentiates them from all other service providers in the BPO vertical.

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    Industry Experience

    MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.

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    Select Industry to see insights

    Other Industry Financial services Business services Consumer Products

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.
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    India (4) United States (1)
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  • Kantipur Management Private Limited Logotype

    Kantipur Management Private Limited

    5.0 1 review
    $1,000+
    < $25 / hr
    1,000 - 9,999

    Services provided

    17% Customer Service Outsourcing
    29% Back Office Outsourcing
    15% Call Center Services +7
    13% Staffing
    7% HR Consulting
    5% Recruiting
    4% Accounting
    4% Social Media Marketing
    3% IT Managed Services
    3% Insurance Services & Brokers

    Focus Areas

    15% Order Processing & Taking
    55% Phone Support Services
    20% Chat Support Services +1
    10% Email Support Services

    Kantipur Management Private Limited is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its ability to deliver projects on time and maintain high customer satisfaction, with 100% of reviewers highlighting their impressive scalability and resource management. Their team is characterized by exceptional expertise in resolving customer issues and achieving business objectives efficiently.

    See all 1 projects
    1 of 1 Customer Service Outsourcing reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Motorcycle Distributing Company

    5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read more
    Read 1 Review

    Industry Experience

    Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.

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    Select Industry to see insights

    Automotive

    Average Project Cost Breakdown

    What Clients Have Said

    Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.
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  • Ansvery Logotype

    5.0 12 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Vilnius, Lithuania

    Services provided

    40% Customer Service Outsourcing
    40% AI Agents
    20% AI Consulting

    Focus Areas

    25% Order Processing & Taking
    40% Chat Support Services
    35% Email Support Services

    Ansvery is a Customer Support Outsourcing company specializing in first-line customer service and remote customer care solutions. They consistently receive positive feedback for their efficient and timely responses, with notable results such as improving response times by up to 12 times. Around 100% of reviewers highlight their ability to quickly integrate and scale support processes.

    See all 12 projects

    Reviews mention Professional

    Clients consistently praise Ansvery for their professionalism and expertise in managing support structures. One client highlighted their ability to meet all SLA and KPI targets while fostering effective communication and collaboration. Another noted their impressive project study and strategic planning capabilities. Overall, the sentiment is overwhelmingly positive, with clients expressing complete satisfaction and no identified areas for improvement.
    • BPO for Game Development Company
      5.0 Jul 11, 2022

      The Ansvery professionals meet all SLA and KPI targets introduced. They are able to build successful collaboration and assure user success and satisfaction. The management and the rest of the team often show great initiative and offer workable solutions that benefited the product. They always meet all the deadlines.

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    More responsive than most other service providers

    Ansvery is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    Cyprus (3) United States (3) Lithuania (2) Montenegro (1) Russia (1)
    $2,670 For small-sized projects or start-ups $5,341 For middle-sized or growing projects $10,767 For large-scale projects with an engaged audience

    Customer Support

    Ansvery is a tech-savvy outsourcer who can seamlessly plug into your inhouse team or create your support department from scratch. With us, you get exactly what you need and you pay only for what you use. If you want a swift-acting, cost-effective, experienced, and reliable partner who can take care of all your support challenges - that's us!
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  • CALLINNOV Logotype

    5.0 1 review
    $25,000+
    < $25 / hr
    50 - 249
    Oulad Bouʼabid, Morocco

    Services provided

    55% Customer Service Outsourcing
    30% Call Center Services
    15% Back Office Outsourcing

    Focus Areas

    27% Order Processing & Taking
    36% Email Support Services
    27% Chat Support Services +1
    10% Phone Support Services

    CALLINNOV is a lead generation and outbound call services company. The company received positive feedback for its effective project management and responsiveness. Impressively, they generated a 5% lead conversion rate, with 50% of those leads converted into sales. Clients appreciated the proactive engagement of their account managers, and no areas for improvement were noted.

    See all 1 projects

    Industry Experience

    CALLINNOV has demonstrated notable expertise in the manufacturing sector, particularly in headset manufacturing, where they successfully executed lead generation projects. Clients have praised their effective communication and proactive partnership approach, achieving a conversion rate of 50% from generated leads. Overall sentiment in the manufacturing industry is highly positive, making CALLINNOV a strong candidate for businesses seeking reliable lead generation services.

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    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with CALLINNOV's pricing structure, noting it offers good value for money. One client highlighted a successful lead generation project that resulted in a 5% lead conversion rate, with 50% of those leads turning into sales. The account management was praised for being proactive, and no areas for improvement were identified, reinforcing the positive sentiment regarding the company's cost-effectiveness and overall service delivery.
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  • Canaan Communication & Technologies (MSC) Logotype

    4.9 6 reviews
    $25,000+
    < $25 / hr
    250 - 999
    Kuala Lumpur, Malaysia

    Services provided

    45% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +2
    10% Corporate Training & Coaching
    10% Recruiting

    Focus Areas

    10% Order Processing & Taking
    50% Phone Support Services
    30% Chat Support Services +1
    10% Email Support Services

    Canaan Communication & Technologies (MSC) is a Customer Support Outsourcing company specializing in providing excellent customer service through multiple channels, including phone, email, and live chat. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting their responsiveness, cost-effectiveness, and alignment with company values, consistently meeting and exceeding service level agreements (SLAs).

    See all 6 projects

    Reviews mention Easy to work with

    Canaan Communication & Technologies is consistently noted for being easy to work with, as highlighted by a client who praised their project manager for prompt responses and effective communication through regular meetings. The client's feedback emphasized Canaan's partnership mindset and willingness to customize solutions, which fostered a collaborative atmosphere. Overall, the sentiment reflects a strong appreciation for Canaan's flexibility and commitment to client success, contributing to a positive working relationship.
    • BPO Customer Service for Retailer
      5.0 Sep 1, 2020

      The Project manager assigned to our project was very easy to work with. He is also very prompt with his responses. He has set up a regular weekly meeting with us to gather feedback. During the same meeting, he will also present the week on week KPI with the findings.

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    Industry Experience

    Canaan Communication & Technologies has demonstrated strong expertise across several industries, including Consumer Products, Logistics & Supply Chain, Retail, and Food & Beverages. Clients commend their cost-effectiveness, agility, and exceptional customer service, leading to increased customer satisfaction and business growth. The overall sentiment reflects satisfaction with their collaborative approach and adaptability, making them a suitable partner for businesses seeking efficient outsourcing solutions in these sectors.

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    Consumer Products Logistics & Supply Chain Retail Food & Beverages

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Canaan Communication & Technologies as providing excellent value for money, with competitive pricing that fits within their budgets. One client noted that the cost offered was better than competitors, while another emphasized the company's focus on delivering value rather than merely discussing price. Overall, feedback indicates satisfaction with the cost-effectiveness of their services, contributing to improved customer satisfaction and operational efficiency.
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    Malaysia (3) Singapore (1)
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  • GCS Agents Logotype

    4.9 6 reviews
    $50,000+
    $25 - $49 / hr
    250 - 999
    Salisbury, NC

    Services provided

    40% Customer Service Outsourcing
    35% Call Center Services
    10% Back Office Outsourcing +2
    10% Business Consulting
    5% HR Consulting

    Focus Areas

    50% Order Processing & Taking
    50% Phone Support Services

    GCS Agents is a comprehensive service provider specializing in call center operations, training, inbound services, and back office support. Reviews highlight their exceptional performance in call management, adaptability in training, and efficiency in back office tasks, with 100% of reviewers noting their strong communication skills and dedication to client success. Clients appreciate their ability to tailor solutions and maintain high-quality service, contributing to significant operational efficiencies and cost savings.

    See all 6 projects

    Reviews mention Helpful

    Clients have expressed high satisfaction with GCS Agents, highlighting their effective communication and personalized service. One client praised George for his motivational support and willingness to accommodate schedules, which contributed to a successful training program. Another client noted that GCS Agents significantly increased productivity by managing inbound calls, saving the company considerable time and money. Overall, the sentiment is positive, with clients appreciating the company's dedication and resourcefulness in addressing their needs.
    • Content Creation for Lead Generation Company
      5.0 Feb 27, 2020

      It was a difficult job but they did really well. Since I had many other tasks going on, they tried really hard to communicate and looked at the project with a humanistic view. I commend them for doing well in a tough situation. Also, their willingness to work around my schedule and help on weekends was great. They really wanted us to be successful and understood our situation.

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    Industry Experience

    GCS Agents demonstrates strong expertise in the Transportation, Advertising & Marketing, Utilities, Information Technology, and Energy & Natural Resources industries. Clients commend their ability to establish efficient call centers, create tailored training programs, and enhance customer interactions. Overall sentiment is positive, with consistent praise for communication, project management, and adaptability. GCS Agents excels in improving operational efficiency and customer satisfaction, making them a suitable partner for projects requiring customer service and training solutions.

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    Select Industry to see insights

    Transportation Advertising & marketing Utilities Information technology Energy & natural resources IT Services

    Average Project Cost Breakdown

    $10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients commend GCS Agents for delivering exceptional value relative to their costs. One client noted a substantial annual investment of $25 million to $30 million, citing the company's high performance and seamless transition as key benefits. Another client, who spent approximately $17,000, appreciated the personalized service despite the costs being somewhat high. Overall, feedback indicates that GCS Agents' services yield significant savings and improved productivity, validating their pricing structure.
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    Jacksonville, Florida (1) Nashville, Tennessee (1) Austin, Texas (1) New York City, New York (1) Columbus, Ohio (1) Los Angeles, California (1)
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  • Protel BPO Logotype

    5.0 11 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Belize City, Belize

    Services provided

    45% Customer Service Outsourcing
    45% Call Center Services
    10% Back Office Outsourcing

    Focus Areas

    25% Order Processing & Taking
    55% Phone Support Services
    10% Chat Support Services +1
    10% Email Support Services

    Protel BPO is a Customer Service BPO specializing in Call Center Outsourcing and Remote Customer Care. Reviews highlight their strong alignment with client values and effective project management. They boast over 90% positive feedback, with clients consistently praising their professional handling of call center operations, efficient response times, and enhanced customer satisfaction. Clients appreciate Protel BPO's adaptability and commitment to delivering high-quality Customer Support Services.

    See all 11 projects
    4 of 4 Customer Service Outsourcing reviews are 5 stars
    3 new reviews for Customer Service Outsourcing in past 6 months
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Tanning Salon Franchise

    5.0 — Protel BPO provided call center services for a tanning salon franchise. The team handled inbound and outbound calls, appointment scheduling, and service inquiries. Read more
    Read 4 Reviews

    Industry Experience

    Protel BPO has garnered positive feedback across various industries including Retail, Healthcare, Hospitality & Leisure, Construction, and Utilities. Clients commend their expertise in managing call centers and customer service operations, consistently noting improvements in customer satisfaction, call handling efficiency, and operational responsiveness. The company's strengths lie in their adaptability to different organizational cultures, effective project management, and commitment to quality service delivery, making them a suitable partner for businesses seeking reliable support in these sectors.

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    Select Industry to see insights

    Retail Healthcare Hospitality & leisure Construction Utilities

    View projects from:

    United States (6) England (1)
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  • SupportZebra Logotype

    4.7 3 reviews
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Houston, TX

    Services provided

    70% Customer Service Outsourcing
    20% Back Office Outsourcing
    10% Call Center Services

    Focus Areas

    10% Order Processing & Taking
    50% Phone Support Services
    20% Chat Support Services +1
    20% Email Support Services

    SupportZebra is a Customer Support Outsourcing company excelling in Call Center Solutions and Customer Service BPO. They consistently receive high customer satisfaction scores and have significantly reduced response times to a quarter of previous levels. With a supportive culture and seamless integration into client organizations, 100% of feedback praises their responsive, high-standard service.

    See all 3 projects

    Reviews mention Exceeds expectations

    SupportZebra has consistently exceeded client expectations, particularly in project management and responsiveness. The director of trust and safety at Linktree noted their ability to meet tight deadlines and effectively manage large volumes of data, often resolving issues within a week. Client feedback highlighted SupportZebra's responsiveness to feedback, resulting in improved morale among moderators. Overall, the partnership has been characterized by strong communication and a commitment to quality, reinforcing SupportZebra’s reputation as a reliable service provider.
    • Content Moderation Services for SaaS Company
      4.0 May 29, 2024

      They’ve met deadlines and exceeded our expectations in terms of turnaround times. Because of our job's nature, we sometimes have to give them projects suddenly. Our team often encounters content that violates our community standards, and we might not know it existed on the platform before.

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    1 of 1 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Expense Management Company

    5.0 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the Read more
    Read 1 Review

    Industry Experience

    SupportZebra has received positive feedback primarily within the software industry, with notable engagements in SaaS and expense management sectors. Clients commend their expertise in content moderation and customer support, highlighting their responsiveness, team integration, and commitment to employee well-being. The overall sentiment is highly favorable, reflecting SupportZebra's effective service delivery and the ability to enhance customer experience. Organizations seeking reliable support for content moderation or customer service can find a strong match with SupportZebra.

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    Select Industry to see insights

    Software

    More responsive than most other service providers

    SupportZebra is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
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  • DIGI-TEXX VIETNAM Logotype

    4.8 11 reviews
    $10,000+
    Undisclosed
    1,000 - 9,999
    Ho Chi Minh City , Vietnam

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Document Digitization & Management +4
    15% Data Annotation Services
    10% Custom Software Development
    10% Robotics Process Automation
    5% Content Moderation Services

    Focus Areas

    40% Order Processing & Taking
    25% Email Support Services
    20% Chat Support Services +1
    15% Phone Support Services

    DIGI-TEXX VIETNAM provides Customer Support Outsourcing (CSO) and BPO services, specializing in automated processes for tasks such as hospital bill processing. Overall, feedback highlights their ability to significantly reduce processing times, meet deadlines, and customize solutions to fit client needs, with particular praise for their helpful staff and responsiveness.

    See all 11 projects

    Reviews mention Hard working

    Clients have consistently praised DIGI-TEXX VIETNAM for their hard-working nature, highlighting their ability to handle a high volume of work efficiently. One client noted their team has been 'crucial' in processing reports, significantly enhancing internal efficiency. Communication is frequent and effective, with one reviewer appreciating their willingness to collaborate on solutions. Overall, the sentiment reflects a strong appreciation for DIGI-TEXX's dedication and adaptability in meeting client needs.
    • Report Outsourcing for Due Diligence Firm
      5.0 Feb 21, 2019

      DIGI-TEXX VIETNAM has been crucial in processing our reports and have performed very well. They’re highly engaged with our team and communicate with us frequently. The team is capable of handling a high volume of work while producing strong results. They deliver everything on time and adapt to our needs very quickly.

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    Industry Experience

    DIGI-TEXX VIETNAM has received positive feedback across various industries including Business Services, Retail, IT Services, Nonprofit, Consumer Products, and Financial Services. Clients commend their expertise in digitization, data processing, and quality assurance, highlighting strengths in timely delivery, communication, and adaptability. Overall sentiment reflects a strong alignment with client values and budget, making them an excellent fit for projects requiring high-quality service and efficient execution in diverse sectors.

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    Select Industry to see insights

    Financial services Business services Retail IT Services Nonprofit Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend DIGI-TEXX VIETNAM for their competitive pricing and high value for money. Feedback highlights that their pricing fits various budgets, with one client noting, 'Their prices are very competitive for Western Europe.' Another remarked on the 'good value for cost,' emphasizing satisfaction with the service quality relative to the investment. Overall sentiment reflects a strong appreciation for the balance of cost and quality, although one review suggested that pricing could be improved.
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    Vietnam (3) United States (3) Belgium (1) Germany (1)
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  • Pontica Solutions Logotype

    4.7 3 reviews
    Undisclosed
    < $25 / hr
    250 - 999
    Sofia, Bulgaria

    Services provided

    40% Customer Service Outsourcing
    30% Back Office Outsourcing
    20% IT Staff Augmentation +2
    5% AI Consulting
    5% Generative AI

    Focus Areas

    10% Order Processing & Taking
    35% Chat Support Services
    35% Email Support Services +1
    20% Phone Support Services

    Pontica Solutions is a Customer Service Outsourcing company that excels in providing call center and customer support services. The reviews highlight their strong project management, flexibility, and effective communication, with 100% positive feedback on their ability to reduce call wait times and improve customer satisfaction. Their personal approach and responsiveness were consistently praised by clients.

    See all 3 projects
    2 of 2 Customer Service Outsourcing reviews are 5 stars
    2 new reviews for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Transportation Company

    5.0 — Pontica Solutions provided call center services for an transportation company. The team handled customer inquiries via phone and email, managed bookings, resolved issues, and offered performance Read more
    Read 2 Reviews

    Industry Experience

    Pontica Solutions has demonstrated expertise across multiple industries, including Transportation, Financial Services, and Logistics & Supply Chain. Feedback indicates strong performance in customer service management, operational flexibility, and responsiveness, leading to measurable improvements in customer satisfaction and operational efficiency. Their ability to adapt to specific industry needs shows a solid fit for clients seeking reliable support in high-demand sectors, particularly in logistics and customer-facing services.

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    Select Industry to see insights

    Transportation Financial services Logistics & Supply Chain

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently highlight Pontica Solutions' competitive pricing and excellent value for money. For instance, a transportation company noted that Pontica's pricing fit their budget and provided good value relative to cost. Similarly, a Department Head at Qonto emphasized the company's strong alignment with their needs and great cultural fit, attributing this to the good value for cost. Overall, sentiment regarding pricing is positive, with clients appreciating the balance between cost and quality of service.
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    France (2) Switzerland (1)

    This provider is fluent in 5 languages:

    • English
    • French
    • German
    • Italian
    • Bulgarian
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  • Specialty Answering Service Logotype

    4.7 49 reviews
    Undisclosed
    Undisclosed
    10 - 49
    King of Prussia, PA

    Services provided

    20% Customer Service Outsourcing
    50% Call Center Services
    15% Back Office Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    50% Order Processing & Taking
    50% Phone Support Services

    Specialty Answering Service is a Customer Support Outsourcing firm specializing in call center solutions and remote customer care. With 100% positive feedback from reviews, clients praise its reliable call handling, competitive pricing, and responsive communication. Approximately 80% of reviewers highlight the company's effective project management and timely delivery, emphasizing its value as a Customer Service BPO partner.

    See all 49 projects
    5 of 5 Customer Service Outsourcing reviews are 5 stars
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Call Center Services for Material Handling Equipment Co

    5.0 — Specialty Answering Service provides call center services for a material handling equipment company. The team has provided operators to answer calls for the client and set up an automated call Read more
    Read 5 Reviews

    Industry Experience

    Specialty Answering Service has garnered positive feedback across various industries, including real estate, automotive, healthcare, financial services, and telecommunications. Clients commend their responsiveness, cost-effectiveness, and the quality of call handling, which enhances customer engagement and operational efficiency. Particularly, their expertise in providing after-hours support has been notably beneficial in healthcare and automotive sectors, while businesses in financial services and telecommunications value their robust scripting and seamless implementation. Overall, the sentiment is overwhelmingly positive, positioning them as a versatile choice for diverse industries.

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    Select Industry to see insights

    Real estate Automotive Consumer products & services Other Industry Financial services Healthcare Telecommunications Business services Chemicals & Biotechnology Transportation Legal Utilities Advertising & marketing Information technology IT Services Hospitality & leisure Manufacturing Consumer Products Arts, entertainment & music

    Average Project Cost Breakdown

    Less than $10,000 (29) $10,000 to $49,000 (3) $10,000,000 + (3) $200,000 to $999,999 (2)

    What Clients Have Said

    Clients consistently praise Specialty Answering Service for its competitive pricing and exceptional value for money. Feedback highlights that the service meets budgetary constraints while delivering high-quality support. For instance, one client noted, 'Excellent value for the pricing,' while another stated, 'Pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both service quality and cost-effectiveness, leading to improved operational efficiency.
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    United States (41) Canada (1)
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  • Intelemark Logotype

    4.8 12 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Scottsdale, AZ

    Services provided

    10% Customer Service Outsourcing
    50% Call Center Services
    30% Back Office Outsourcing +1
    10% Market Research

    Focus Areas

    25% Order Processing & Taking
    25% Chat Support Services
    25% Email Support Services +1
    25% Phone Support Services

    Intelemark is a lead generation and appointment setting company specializing in cold calling and outreach services across various industries, including healthcare, technology, and business services. The majority of reviews highlight their professionalism, responsiveness, and ability to integrate seamlessly with clients' teams, with many clients reporting increased sales leads and successful engagements. Notably, 100% of reviewers express satisfaction with Intelemark’s services, emphasizing effective communication and project management, while none report areas needing significant improvement.

    See all 12 projects

    Reviews mention Flexible

    Intelemark has received positive feedback regarding their flexibility in accommodating client needs. One client noted their willingness to adapt to a unique fee arrangement, stating, "they’ve shown tremendous flexibility in accommodating this setup." Another client praised their adaptability in using internal tools, highlighting that Intelemark was "very accommodating" and crafted their approach collaboratively. Overall, the sentiment reflects a strong appreciation for Intelemark's commitment to integrating client feedback and adjusting processes to ensure successful outcomes.
    • Cold Calling Services for National Electrical Supplier
      5.0 Mar 10, 2022

      We’re truly satisfied with the services we receive from them. Intelemark runs everything in a professional manner. Moreover, our fee arrangement — us paying for hours and appointments — isn’t a common business practice for them; this isn’t the way they normally run a campaign. However, they’ve shown tremendous flexibility in accommodating this setup. They’re willing to create something that helps us grow our business.

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    • Lead Generation & Outbound Calling for Product Launch
      5.0 May 1, 2020

      Once the campaign started, we had weekly base touches to communicate back and forth what was happening. It was a great process. They were very accommodating and used a lead generation form we gave to them so that they can put the information so it could go into Marketo. Since we had our own internal tools, they were willing to work with the tools that we provided so that we could adequately track the leads in our system.

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    • Market Research for Educational Tour Company
      5.0 Apr 29, 2020

      They produced great results which is ultimately what we all want, right? If I may add, there was a real personal touch. My concern on past experience with others in their space was that there would not be good communication or they would not be flexible to our needs. We now consider ourselves to be friends with their team.

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    Industry Experience

    Intelemark has demonstrated strong expertise across various industries, including Healthcare, Energy & Natural Resources, IT Services, Manufacturing, and Financial Services. Clients commend their ability to generate qualified leads, set appointments, and integrate seamlessly with existing teams. Feedback highlights strengths in responsiveness, effective communication, and an understanding of complex product offerings. Overall sentiment is highly positive, particularly in Healthcare and Consulting, where Intelemark significantly impacted clients' sales funnels and customer engagement.

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    Select Industry to see insights

    Medical Energy & natural resources Other Industry Consulting Manufacturing Healthcare IT Services Chemicals & Biotechnology Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) Less than $10,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Intelemark is often praised for providing exceptional value for money, with clients noting their cost-effectiveness in lead generation. For instance, one client highlighted a $5,000 investment that resulted in significantly more appointments than their internal efforts could achieve. Another client mentioned spending $25,000, emphasizing that the campaign paid for itself upon securing just one client. Overall, clients express high satisfaction with Intelemark's pricing structure relative to the quality of leads and services received.
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    Milwaukee, Wisconsin (2) Naples, Florida (1) Hyattsville, Maryland (1) Kansas City, Missouri (1) Plano, Texas (1) Hartford, Connecticut (1) Miamisburg, Ohio (1) Draper, Utah (1) Philadelphia, Pennsylvania (1) Richmond, Virginia (1) Oak Brook, Illinois (1)
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  • OnBrand24 Logotype

    4.6 4 reviews
    $5,000+
    Undisclosed
    250 - 999
    Beverly, MA

    Services provided

    55% Customer Service Outsourcing
    30% Sales Outsourcing
    15% Call Center Services

    Focus Areas

    14% Order Processing & Taking
    45% Chat Support Services
    41% Phone Support Services

    OnBrand24 is a call center service provider specializing in telemarketing, lead generation, appointment setting, and customer service support. The company receives positive feedback for its professionalism, customer service, and ability to save clients time and money. Approximately 75% of the reviews highlight their effective customer service, while some suggest areas for improvement include expanding service offerings and enhancing diversity.

    See all 4 projects

    Reviews mention Flexible

    Clients have consistently praised OnBrand24 for their flexibility in service offerings, noting their ability to adapt to specific needs and provide tailored solutions. One client highlighted their 'great customer service' and 'flexibility' as key strengths, while another appreciated the short-term commitment and pay-as-you-go pricing structure. Overall, the sentiment surrounding flexibility is highly positive, reinforcing the company's reputation for being responsive and accommodating to client requirements.
    • Debt Collection Services for Real Estate Company
      5.0 Nov 2, 2017

      The service provider's strengths include their customer service and flexibility. They have consistently demonstrated flexibility in adapting to our needs, ensuring that our specific requirements are met effectively.

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    Industry Experience

    OnBrand24 has demonstrated strong expertise across various industries, including real estate, consumer products, manufacturing, and other sectors. Clients appreciate their exceptional customer service, effective lead generation, and time-saving capabilities. Feedback indicates a sentiment of high satisfaction, particularly in real estate and consumer products, where they provide significant cost savings and reliability. However, some clients suggest opportunities for diversification and improvement in appointment-setting success rates, indicating areas for potential growth.

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    Select Industry to see insights

    Real estate Consumer Products Other Industry Manufacturing

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients generally perceive OnBrand24 as offering competitive pricing and significant value for money. One reviewer noted a savings of $1,000 per month and expressed satisfaction with the service's flexibility and customer support. Another client highlighted a monthly saving of approximately $3,000 compared to hiring in-house staff. Overall, feedback indicates that clients appreciate the cost-effectiveness of OnBrand24's services, which allow them to focus on their core business while achieving substantial financial savings.
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    Elk Grove Village, Illinois (1) East Chicago, Indiana (1) Los Angeles, California (1) Barnwell, South Carolina (1)
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  • Telecom, Inc. Logotype

    5.0 2 reviews
    $1,000+
    $25 - $49 / hr
    50 - 249
    Oakland, CA

    Services provided

    60% Customer Service Outsourcing
    24% Call Center Services
    16% Sales Outsourcing

    Focus Areas

    13% Order Processing & Taking
    53% Phone Support Services
    17% Chat Support Services +1
    17% Email Support Services

    Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.

    See all 2 projects

    Reviews mention High-quality work

    Telecom, Inc. consistently delivers high-quality work, as highlighted by clients who praised their impressive agents and effective communication. One client noted that Telecom's team significantly improved their customer service operations, enabling seamless handling of transactions and enhancing the overall customer experience. Another client appreciated the positive attitude and dedication to incorporating feedback, stating that Telecom met expectations despite working with lower quality leads. Overall, feedback reflects a strong sentiment toward Telecom's commitment to quality and client satisfaction.
    • Customer Support Services for Furniture Company
      5.0 Feb 16, 2023

      The quality of the agents was very impressive. They all were able to learn our business very quickly, access our dashboards seamlessly and perfect the call scripts in a short amount of time. They are a highly coachable team that allowed us to move quickly and scale without pain.

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    Industry Experience

    Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.

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    Select Industry to see insights

    Energy & natural resources Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.
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  • Evateck Logotype

    5.0 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Fort Lauderdale, FL

    Services provided

    50% Customer Service Outsourcing
    15% Call Center Services
    10% Back Office Outsourcing +3
    10% IT Managed Services
    10% IT Staff Augmentation
    5% Business Consulting

    Focus Areas

    20% Order Processing & Taking
    30% Chat Support Services
    30% Email Support Services +1
    20% Phone Support Services

    Evateck is a Customer Support Outsourcing company specializing in comprehensive customer service solutions, including Call Center Solutions and Remote Customer Care. The company's reviews are overwhelmingly positive, with clients praising its professional project management, rapid response times, and alignment with company values. Approximately 100% of reviewers commend Evateck for its efficiency and quality in managing customer interactions, highlighting its exceptional company culture and expertise.

    See all 4 projects
    1 of 1 Order Processing & Taking reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Order Processing & Taking Experience

    Evateck has received overwhelmingly positive feedback for their Order Processing & Taking services, with clients highlighting a 90% satisfaction rate overall. Key strengths include tailored customer support strategies that boosted retention rates and decreased response times. One client praised their proactive problem-solving and flexibility, noting significant cost savings as a measurable outcome. The only improvement mentioned was the need for Chinese language support, indicating their adaptability to specific client needs.

    Read Most Recent Review
    4 of 4 Customer Service Outsourcing reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Social Media Management Co

    5.0 — Evateck provided customer support for a social media management company. They responded to incoming client requests via live chat, email, and social media accounts. Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (4)

    What Clients Have Said

    Evateck consistently receives positive feedback regarding their cost-effectiveness and overall value for money. Clients highlight that Evateck's pricing aligns well with their budgets while delivering exceptional service quality. For instance, one client noted, 'Good value for cost', and another emphasized that the 'pricing fit our budget.' Overall sentiment indicates that clients view Evateck as a valuable partner that enhances their operations while maintaining competitive pricing.
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    United States (2) Bulgaria (1) Poland (1)
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  • GotYourBack Support Logotype

    5.0 9 reviews
    $10,000+
    < $25 / hr
    50 - 249
    Stari Bohorodchany, Ukraine

    Services provided

    50% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services +1
    10% Sales Outsourcing

    Focus Areas

    19% Order Processing & Taking
    27% Chat Support Services
    27% Email Support Services +1
    27% Phone Support Services

    GotYourBack Support is a Customer Support Outsourcing company that excels in providing remote customer care services. With 100% positive feedback, clients praise their ability to maintain high Customer Satisfaction (CSAT) scores and align with brand values. Their efficiency and responsiveness, particularly in handling customer inquiries and issues, make them a reliable partner for Customer Service BPO needs.

    See all 9 projects

    Reviews mention Transparent

    Clients have praised GotYourBack Support for their transparent operations and collaborative workflow. One client noted that the process was set up properly from the beginning, leading to fast execution and effective communication between teams. The feedback highlighted a culture of constructive criticism and a commitment to improvement, with one client stating that GotYourBack is ambitious and adaptable to partner needs. Overall, the sentiment reflects a strong appreciation for their transparency and responsiveness.
    • BPO Services for Cybersecurity Company
      5.0 Mar 24, 2021

      Since the very beginning, the process was set up in a proper way and the workflow is transparent between teams, which leads to fast execution. GotYourBack team is very collaborative and they learn quickly. The setup process was very smooth and easy for us, GotYourBack, and the partner.

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    2 of 2 reviews are 5 stars
    2 new reviews for Customer Service Outsourcing services
    Less than $10,000 avg. project cost

    Reviewed 2 times in the past 6 months

    Recent reviews highlight GotYourBack Support's exceptional performance in delivering trained support agents who consistently achieve high Customer Satisfaction (CSAT) scores. Clients commend their professionalism, quick response times, and alignment with brand values. Notably, one client from Boom Beauty emphasized the significant reduction in support costs while maintaining service quality, while the COO of Zipify praised their proactive communication and effective project management. Overall, sentiment is overwhelmingly positive, with no noted areas for improvement.
    Read 2 Recent Reviews

    Average Project Cost Breakdown

    Less than $10,000 (2) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight GotYourBack Support's excellent value for money, noting that their pricing aligns well with project budgets while delivering high-quality service. For instance, the CMO of Gismart mentioned that their selection was influenced by 'great value for cost', while the COO of Zipify emphasized consistent high CSAT scores and reduced support costs. Overall, feedback reflects strong satisfaction with the company's pricing relative to the quality of service provided.
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    United States (3) Israel (2) United Arab Emirates (1) Ukraine (1) England (1)
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  • Outsource and Save Logotype

    Outsource and Save

    5.0 8 reviews
    $1,000+
    < $25 / hr
    1,000 - 9,999

    Services provided

    15% Customer Service Outsourcing
    35% Back Office Outsourcing
    35% Call Center Services +1
    15% Sales Outsourcing

    Focus Areas

    10% Order Processing & Taking
    50% Phone Support Services
    20% Chat Support Services +1
    20% Email Support Services

    Outsource and Save is a Customer Service BPO that excels in providing outsourced customer support, telemarketing, and data entry services. Across reviews, 100% of clients praise their affordability, professionalism, and seamless integration with company operations. Their ability to enhance client satisfaction and streamline processes, while offering budget-friendly solutions, is consistently highlighted, with no significant areas for improvement noted.

    See all 8 projects

    Reviews mention Easy to work with

    Clients consistently describe Outsource and Save as easy to work with, highlighting their effective communication and responsiveness. One CEO noted the seamless onboarding process, where dedicated managers quickly grasped their needs and provided immediate solutions. The availability of managers for after-hours assistance and the establishment of a daily communication channel were particularly praised, leading to a highly collaborative environment. Overall, client sentiment reflects strong satisfaction with the company's approachability and support.
    • Staff Hiring Services for Laundry Company
      5.0 Aug 1, 2024

      We had two dedicated managers who oversaw the entire campaign and maintained constant communication with us. They trained every staff member to ensure they understood our business practices. They also set up a group chat system, allowing us to communicate with the entire team daily during work hours for any questions or concerns. Additionally, the managers were available to assist us after hours. They responded to our needs in various ways; we particularly liked the chat feature, but they were always ready for phone calls or video calls as well.

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    1 of 1 Order Processing & Taking reviews is 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Order Processing & Taking Experience

    Outsource and Save has received predominantly positive feedback in the Order Processing & Taking service, with 100% of reviewers highlighting their effective telemarketing and order-taking processes. Clients notably appreciate their exceptional customer support and project management, with timely delivery and clear communication being frequently mentioned. The combination of quality services and competitive pricing emerged as a significant strength, with reviews indicating a marked increase in customer satisfaction and sales. Overall, clients commend their ability to enhance operational efficiency without compromising affordability.

    Read Most Recent Review

    Industry Experience

    Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.

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    Select Industry to see insights

    Manufacturing Financial services Consumer products & services Consulting Human Resources Healthcare Construction

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery.
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  • CCIG Group Logotype

    4.9 19 reviews
    $10,000+
    < $25 / hr
    1,000 - 9,999
    Wrocław, Poland

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    25% Order Processing & Taking
    25% Chat Support Services
    25% Email Support Services +1
    25% Phone Support Services

    CCIG Group is a renowned Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. With a 95% quality rating, they consistently exceed client targets. Reviewers commonly highlight CCIG Group's exceptional project management, flexibility, and commitment to high-quality customer care. Nearly all feedback is positive, with notable mentions of operational agility, professional support, and effective customer engagement strategies.

    See all 19 projects

    Reviews mention High-quality work

    Clients have consistently praised CCIG Group for delivering high-quality work, highlighting their dedicated teams and comprehensive customer service. One client noted a 95% quality rating and exceptional engagement from advisors, reflecting a genuine commitment to customer satisfaction. Another client emphasized the company's consistent delivery of high-quality services over a decade, showcasing their flexibility and responsiveness to market needs. Overall, the sentiment surrounding CCIG's work quality is overwhelmingly positive, with clients appreciating their effective project management and operational excellence.
    • Call Center Services for Telecommunications Company
      5.0 Sep 9, 2025

      The longevity of the cooperation and consistent delivery of high-quality services for over a decade. CCIG demonstrates great flexibility in adapting processes to evolving market needs, and the team’s commitment makes them a true partner in serving our customers.

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    • Back Office Outsourcing for Renewable Energy Company
      5.0 Oct 29, 2025

      What most positively sets the company apart is the high level of engagement demonstrated by the advisors, who take great responsibility for their work and genuinely care about customer satisfaction. The company also stands out for its atmosphere of teamwork and mutual support, which translates into better results and consistently high-quality service.

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    14 of 15 reviews are 5 stars
    12 new reviews for Customer Service Outsourcing services
    $200,000 – $999,999 avg. project cost

    Reviewed 15 times in the past 6 months

    Recent client feedback for CCIG Group highlights a strong overall sentiment of satisfaction. Clients praised their high-quality service, responsiveness, and operational flexibility. For instance, E.ON Polska reported a 95% quality rating and exceptional project management, while Jeronimo Martins appreciated CCIG's adaptability and proactive communication. Clients noted a commitment to continuous improvement, although some suggested enhancements in staffing planning and training. Overall, CCIG Group is recognized as a reliable partner, consistently meeting or exceeding client expectations.
    Read 15 Recent Reviews
    11 of 12 Customer Service Outsourcing reviews are 5 stars
    12 new reviews for Customer Service Outsourcing in past 6 months
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Back Office Outsourcing for Renewable Energy Company

    5.0 — CCIG Group provides 24/7 customer service for a renewable energy company. They handle inbound calls, address complaints, update accounts, and provide back-office support to enhance customer Read more
    Read 12 Reviews

    Industry Experience

    CCIG Group excels across various industries, notably in Energy & Natural Resources, Retail, eCommerce, Telecommunications, Medical, and Automotive sectors. Reviews highlight their strengths in providing comprehensive customer service, effective complaint handling, and operational flexibility. The sentiment is overwhelmingly positive, with notable expertise in managing high volumes of inquiries and maintaining high customer satisfaction scores. Clients in fast-paced environments, such as retail and telecommunications, particularly value their responsiveness and adaptability, making CCIG Group a strong fit for businesses seeking reliable customer support.

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    Select Industry to see insights

    eCommerce Transportation Supply Chain, Logistics, and Transport Real estate Recreation Other Industry Automotive Food & Beverages Telecommunications Medical Retail Energy & natural resources Beauty & Cosmetics
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  • BPO Nextdoor Logotype

    5.0 10 reviews
    $5,000+
    < $25 / hr
    50 - 249
    L'viv, Ukraine

    Services provided

    25% Customer Service Outsourcing
    40% Back Office Outsourcing
    20% Call Center Services +1
    15% Public Relations

    Focus Areas

    20% Order Processing & Taking
    50% Email Support Services
    30% Chat Support Services

    BPO Nextdoor is a versatile business process outsourcing company providing services such as media monitoring, transcription, lead generation, market research, technical product classification, and customer support. Overall, clients commend the company for its reliability, flexibility, and high-quality service, with 100% of reviewers expressing satisfaction. Notably, BPO Nextdoor's proactive communication and ability to adapt to client needs, even amid challenging circumstances, have been highlighted as particularly impressive.

    See all 10 projects

    Reviews mention Professional

    BPO Nextdoor has received positive feedback regarding their professionalism. Clients highlighted their structured yet flexible project management style, with one stating, "The professionalism of the processing and their flexibility have convinced us!" Another client noted their team as "professionals who did a great job," emphasizing promptness and responsiveness. Overall, the sentiment reflects a strong appreciation for their expertise and commitment to client satisfaction.
    • Web & Mobile App Dev for Branding Agency
      5.0 May 9, 2022

      Our team at BPO has always been there for our team here on the ground when we have brought support. The professionalism of the processing and their flexibility have convinced us!

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    • Lead Generation Services for Retail Solutions Company
      5.0 Apr 26, 2022

      They were always prompt, responsive, and timely with deliverables. We had weekly reviews, during which we gave them tasks, and they provided us the information by the end of the agreement period. They were a good company that consisted of professionals who did a great job.

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    Industry Experience

    BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.

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    Select Industry to see insights

    Media Software Manufacturing IT Services Advertising & marketing Healthcare Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (5) Less than $10,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.
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    Germany (6) Ukraine (2) Estonia (1) United States (1)
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  • Veta Virtual Logotype

    4.9 58 reviews
    $1,000+
    Undisclosed
    10 - 49
    Toronto, Canada

    Services provided

    15% Customer Service Outsourcing
    85% Call Center Services

    Focus Areas

    20% Order Processing & Taking
    40% Phone Support Services
    20% Chat Support Services +1
    20% Email Support Services

    Veta Virtual is a Customer Service BPO specializing in Outsourced Customer Support and Call Center Solutions. With consistently positive feedback, 100% of reviewers commend their exceptional project management and communication skills. Clients appreciate their personalized attention, seamless integration, and ability to improve efficiency, as reflected by reduced missed calls and increased productivity across various industries.

    See all 58 projects
    2 of 3 reviews are 5 stars
    1 new review for Customer Service Outsourcing services
    Unknown avg. project cost

    Reviewed 3 times in the past 6 months

    Recent reviews of Veta Virtual reflect a highly positive sentiment, with clients praising their responsiveness and professionalism. One law firm highlighted their effective call management, noting consistent daily call volume and impressive communication. Another client appreciated Veta Virtual's thoroughness in account setup and their ability to provide a seamless service that made clients feel heard. Overall, clients reported no areas for improvement, emphasizing Veta Virtual's commitment to understanding and meeting their needs.
    Read 3 Recent Reviews
    6 of 7 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Virtual Assistance Services for Law Firm

    5.0 — Veta Virtual provides virtual assistant services for a law firm. The team handles telephone calls, appointment scheduling, and bill collection. Read more
    Read 7 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (28) $10,000 to $49,000 (10) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight Veta Virtual's affordability and value for money, noting that their pricing fits budgets while delivering great service. For instance, one client praised Veta for providing 'good value for cost,' while another emphasized the 'fantastic quality of service' compared to competitors. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, contributing to improved operational efficiency and client engagement without the need for in-house staff.
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    United States (26) Canada (25)
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  • Easybee Answering Services Logotype

    5.0 10 reviews
    Undisclosed
    Undisclosed
    10 - 49
    San Salvador, El Salvador

    Services provided

    20% Customer Service Outsourcing
    80% Call Center Services

    Focus Areas

    100% Order Processing & Taking

    Easybee Answering Services is a bilingual virtual receptionist company offering 24/7 call handling, message-taking, and call scheduling services. Overall, clients commend Easybee for its efficiency, cost-effectiveness, and responsiveness, with approximately 90% of reviewers highlighting their positive experiences. The company is particularly valued for enhancing communication and reducing disruptions, demonstrating strong adaptability and professionalism across various industries, predominantly law firms.

    See all 10 projects

    Reviews mention Timely

    Clients express a high level of satisfaction with Easybee Answering Services' timeliness. One lawyer noted their responsiveness, stating that they promptly answer calls and send message summaries immediately. This efficiency allows the client to maintain peace of mind, knowing that no business is missed. Overall, the sentiment reflects a strong appreciation for Easybee's ability to deliver timely communication and support, with no reported areas for improvement in this regard.
    • Call Center Services for Law Firm
      5.0 Jan 11, 2024

      They answer all calls and send me and my assistant a summary right away. They are very responsive.

      Read Full Review
    Read All Reviews

    Industry Experience

    Easybee Answering Services has demonstrated strong expertise in the legal and education sectors, receiving positive feedback for their 24/7 availability, responsiveness, and effective communication. Clients in the legal industry, including law and immigration firms, noted improvements in client communication and operational efficiency. The education sector appreciated their seamless integration and bilingual capabilities. Additionally, their service is recognized for cost-effectiveness across construction and real estate, where they efficiently filter calls. Overall, Easybee is well-suited for businesses seeking reliable, bilingual answering services.

    Read All Reviews

    Select Industry to see insights

    Legal Education Construction Real estate

    Average Project Cost Breakdown

    Less than $10,000 (8) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently praise Easybee Answering Services for their affordability and excellent value for money. For instance, one law firm owner highlighted that the pricing fit their budget, while another noted the service is efficient and cost-effective, saving them money while improving client communication. Overall, feedback indicates strong satisfaction with the service's cost relative to its quality, with multiple clients emphasizing the company's ability to deliver significant benefits without excessive expense.
    Read All Reviews

    View projects from:

    United States (8) Antigua and Barbuda (1) Canada (1)
    View Profile
  • Call Masters BPO Logotype

    Call Masters BPO

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    20% Customer Service Outsourcing
    60% Call Center Services
    20% Back Office Outsourcing

    Focus Areas

    25% Order Processing & Taking
    25% Chat Support Services
    25% Email Support Services +1
    25% Phone Support Services

    Call Masters BPO is a customer service and back-office operations provider, noted for their reliability and exceptional communication. Across reviews, 100% of clients praised their ability to handle inquiries efficiently and boost sales. Clients highlighted their responsiveness and quality service, with no areas needing improvement noted. The company consistently delivers results, meeting deadlines and exceeding expectations.

    See all 2 projects

    Reviews mention Reliable

    Call Masters BPO received high praise for their reliability in managing customer service and back-office operations. A client noted that the agents were responsive and consistently met deadlines, even during peak periods. Their ability to handle disputes timely and provide authentic concern was highlighted, with evaluations showing agents achieving 100% in performance metrics. Overall, clients expressed a strong sentiment of satisfaction, emphasizing that Call Masters BPO delivered dependable and results-driven service.
    • Back Office & Customer Services for Online Retail Company
      5.0 Nov 8, 2022

      They were responsive, and they were available whenever we needed to talk with a specific agent. During our busier months, they were still responding to all the emails and were able to manage communications and social operations on time. Call Masters BPO was very reliable, and we were very happy with the service they provided us with.

      Read Full Review
    Read All Reviews

    Industry Experience

    Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.

    Read All Reviews

    Select Industry to see insights

    Consumer Products Retail

    Average Project Cost Breakdown

    $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.
    Read All Reviews

    More responsive than most other service providers

    Call Masters BPO is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile
  • SkyTech Solutions Logotype

    4.9 17 reviews
    $5,000+
    < $25 / hr
    250 - 999
    Dhaka, Bangladesh

    Services provided

    45% Customer Service Outsourcing
    15% Back Office Outsourcing
    10% Call Center Services +3
    10% Graphic Design
    10% Sales Outsourcing
    10% Web Development

    Focus Areas

    23% Order Processing & Taking
    31% Phone Support Services
    23% Chat Support Services +1
    23% Email Support Services

    SkyTech Solutions is a comprehensive Customer Service BPO and Call Center Outsourcing company offering services such as customer support, telesales, and digital marketing. Their reviews highlight exceptional project management and adaptability, with 95% error reduction in order processing and up to 40% increases in sales. However, some clients noted a need for more detailed reporting and proactive communication updates.

    See all 17 projects
    1 of 1 Order Processing & Taking reviews is 5 stars
    Less than $10,000 avg. project cost

    Order Processing & Taking Experience

    SkyTech Solutions received overwhelmingly positive feedback for their Order Processing & Taking services, with 95% of clients reporting a significant reduction in order processing errors. Clients praised their proactive communication and tailored solutions, which enhanced order accuracy and delivery times. Notably, 100% of reviewers highlighted the effectiveness of their customized order management systems. Overall, clients emphasized SkyTech's commitment to understanding their unique needs, making them a highly valued partner in this domain.

    Read Most Recent Review
    4 of 5 Customer Service Outsourcing reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Digital Mktg, Customer Service & Sales for Duct Cleaning Co

    4.5 — SkyTech Solutions provides omnichannel customer support outsourcing for an air duct cleaning company. The team implements telesales and digital marketing strategies through PPC, email, and social Read more
    Read 5 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    SkyTech Solutions is frequently noted for its competitive pricing and strong value for money. Clients like the CEO of All City Duct Cleaning highlighted that their pricing fit within budget while delivering significant results, such as a 40% increase in sales. Similarly, the Senior Director of a software company emphasized the good value for cost and alignment with company values. Overall, clients express satisfaction with the cost-effectiveness of SkyTech's services, though some suggest improvements in cost transparency.
    Read All Reviews

    More responsive than most other service providers

    SkyTech Solutions is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile

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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Hugo Inc.
2 Unity Communications
3 Big Outsource
4 SupportYourApp
5 Prialto
6 ContactWorks
7 Simply Contact
8 Welsend
9 2ndOffice
10 LimTC
11 Kyanon Digital
12 Boldr.
13 Select VoiceCom
14 Helpware CX
15 Go Answer

List of the Top 15 Order Processing Companies

  1. Hugo Inc. Logotype

    Hugo Inc.

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Chicago, IL

    Ability to deliver

    37.4/40.0
    18.6/20 Reviews
    9.4/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    25% Order Processing & Taking
    75% Other
    View Profile Visit Website
  2. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    39.2/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    30% Order Processing & Taking
    85% Other
    View Profile Visit Website
  3. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    20% Order Processing & Taking
    60% Other
    View Profile Visit Website
  4. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Ability to deliver

    39.4/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    10% Order Processing & Taking
    45% Other
    View Profile Visit Website
  5. Prialto Logotype

    Prialto

    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Ability to deliver

    39.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    55% Order Processing & Taking
    90% Other
    View Profile Visit Website
  6. ContactWorks Logotype

    ContactWorks

    $5,000+
    $25 - $49 / hr
    50 - 249
    Austin, TX

    Ability to deliver

    35/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    50% Order Processing & Taking
    50% Other
    View Profile Visit Website
  7. Simply Contact Logotype

    Simply Contact

    $1,000+
    < $25 / hr
    250 - 999
    Warszawa, Poland

    Ability to deliver

    36.4/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    25% Order Processing & Taking
    40% Other
    View Profile Visit Website
  8. Welsend Logotype

    Welsend

    $50,000+
    < $25 / hr
    10,000+
    Wei Fang Shi, China

    Ability to deliver

    34.1/40.0
    15.8/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    25% Order Processing & Taking
    50% Other
    View Profile Visit Website
  9. 2ndOffice Logotype

    2ndOffice

    $1,000+
    < $25 / hr
    250 - 999

    Ability to deliver

    34.6/40.0
    16.4/20 Reviews
    9.3/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    100% Order Processing & Taking
    70% Other
    View Profile Visit Website
  10. LimTC Logotype

    LimTC

    $1,000+
    < $25 / hr
    250 - 999
    Kyiv, Ukraine

    Ability to deliver

    37.7/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    10% Order Processing & Taking
    50% Other
    View Profile Visit Website
  11. Kyanon Digital Logotype

    Kyanon Digital

    $10,000+
    $25 - $49 / hr
    250 - 999
    Ho Chi Minh, Vietnam

    Ability to deliver

    37.7/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    9.5/10 Market Presence

    Service focus

    10% Customer Service Outsourcing
    40% Order Processing & Taking
    90% Other
    View Profile Visit Website
  12. Boldr. Logotype

    Boldr.

    $1,000+
    Undisclosed
    1,000 - 9,999
    Santa Monica, CA

    Ability to deliver

    35.6/40.0
    16/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    15% Order Processing & Taking
    50% Other
    View Profile Visit Website
  13. Select VoiceCom Logotype

    Select VoiceCom

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Cebu City, Philippines

    Ability to deliver

    35.6/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    15% Order Processing & Taking
    70% Other
    View Profile Visit Website
  14. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Ability to deliver

    36.7/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    10% Order Processing & Taking
    40% Other
    View Profile Visit Website
  15. Go Answer Logotype

    Go Answer

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Garden City, NY

    Ability to deliver

    32.3/40.0
    14/20 Reviews
    10/10 Clients & Experience
    8.3/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    50% Order Processing & Taking
    70% Other
    View Profile Visit Website
  16. Aidey Logotype

    Aidey

    $1,000+
    < $25 / hr
    10 - 49
    Manila, Philippines

    Ability to deliver

    35.9/40.0
    18.4/20 Reviews
    9.8/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    75% Customer Service Outsourcing
    27% Order Processing & Taking
    25% Other
    View Profile Visit Website
  17. Go4customer Logotype

    Go4customer

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Noida, India

    Ability to deliver

    31.9/40.0
    16.6/20 Reviews
    7.2/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Order Processing & Taking
    70% Other
    View Profile Visit Website
  18. Connext Logotype

    Connext

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Angeles, Philippines

    Ability to deliver

    35.8/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    10% Order Processing & Taking
    70% Other
    View Profile Visit Website
  19. Salesupply Logotype

    Salesupply

    $10,000+
    Undisclosed
    250 - 999
    Nijmegen, Netherlands

    Ability to deliver

    33.4/40.0
    16/20 Reviews
    9.7/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    25% Order Processing & Taking
    55% Other
    View Profile Visit Website
  20. LTVplus Logotype

    LTVplus

    $1,000+
    < $25 / hr
    250 - 999

    Ability to deliver

    35.3/40.0
    17.6/20 Reviews
    7.9/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    55% Customer Service Outsourcing
    15% Order Processing & Taking
    45% Other
    View Profile Visit Website
  21. CrewBloom Logotype

    CrewBloom

    $1,000+
    < $25 / hr
    50 - 249
    New York, NY

    Ability to deliver

    36/40.0
    18.4/20 Reviews
    8.7/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    40% Order Processing & Taking
    75% Other
    View Profile Visit Website
  22. Pexly Logotype

    Pexly

    $1,000+
    < $25 / hr
    250 - 999
    Amsterdam, Netherlands

    Ability to deliver

    33.6/40.0
    16.8/20 Reviews
    10/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    45% Customer Service Outsourcing
    20% Order Processing & Taking
    55% Other
    View Profile Visit Website
  23. XACT Logotype

    XACT

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL

    Ability to deliver

    36.1/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    20% Order Processing & Taking
    80% Other
    View Profile Visit Website
  24. Global Response Logotype

    Global Response

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Margate, FL

    Ability to deliver

    31.3/40.0
    14.6/20 Reviews
    6.9/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    23% Order Processing & Taking
    50% Other
    View Profile Visit Website
  25. Booth Logotype

    Booth

    $1,000+
    Undisclosed
    1,000 - 9,999
    Makati, Philippines

    Ability to deliver

    32.1/40.0
    17.2/20 Reviews
    8/10 Clients & Experience
    6.8/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    25% Order Processing & Taking
    80% Other
    View Profile Visit Website
  26. BPO Hive LLC Logotype

    BPO Hive LLC

    $5,000+
    < $25 / hr
    50 - 249
    Cairo, Egypt

    Ability to deliver

    36.7/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    8.5/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Order Processing & Taking
    70% Other
    View Profile Visit Website
  27. Uassist.ME Logotype

    Uassist.ME

    $5,000+
    < $25 / hr
    250 - 999
    Miami Beach, FL

    Ability to deliver

    32.9/40.0
    16/20 Reviews
    9.6/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    25% Order Processing & Taking
    70% Other
    View Profile Visit Website
  28. IdeasUnlimited Logotype

    IdeasUnlimited

    $1,000+
    < $25 / hr
    50 - 249
    Sugar Land, TX

    Ability to deliver

    38.1/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    12% Order Processing & Taking
    70% Other
    View Profile Visit Website
  29. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Ability to deliver

    35.7/40.0
    18/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    10% Order Processing & Taking
    70% Other
    View Profile Visit Website
  30. Outsourced Logotype

    Outsourced

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Quezon City, Philippines

    Ability to deliver

    33/40.0
    19.8/20 Reviews
    4.4/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    25% Order Processing & Taking
    85% Other
    View Profile Visit Website

Latest Order Processing Articles

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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Guide to Call Center Outsourcing

Updated December 18, 2024
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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
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How To Hire a Call Center in 4 Steps

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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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