Top Order Processing Services
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List of the Top Order Processing Companies
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Assistring LLC
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$1,000+< $25 / hr50 - 249Shah Faisal Town, PakistanServices provided
45% Customer Service Outsourcing40% Call Center Services15% Back Office OutsourcingFocus Areas
40% Order Processing & Taking20% Chat Support Services20% Email Support Services +120% Phone Support ServicesSee all 15 projectsAssistring LLC is a Customer Service Outsourcing company offering call center solutions and customer support services to various industries. The company consistently receives positive feedback, with over 90% of reviews highlighting their effective project management and the satisfaction improvement of clients' operations. Many customers appreciate their ability to handle high call volumes efficiently, while 70% commend their flexibility and alignment with client values.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Assistring LLC for their operational excellence and effective multichannel support. A notable review highlighted their ability to handle tens of thousands of inbound calls monthly while improving sales performance compared to previous vendors. Clients appreciate their flexibility, consistent performance, and alignment with company values. Overall, sentiment is highly positive, with emphasis on their reliability as a strategic partner and effective process optimization.Was this helpful?
7 of 8 Order Processing & Taking reviews are 5 stars$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
The reviews for Assistring LLC reflect a strong overall sentiment, with approximately 90% of clients expressing satisfaction with their Order Processing & Taking services. Key strengths include effective call management, improved customer satisfaction ratings, and efficient issue resolution, with 80% of clients noting significant reductions in response times. Clients appreciated the team's commitment to understanding their unique needs and providing tailored solutions. Areas for improvement mentioned by 20% of reviewers included enhancing technology for tracking customer interactions and regular performance analytics.
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Industry Experience
Assistring LLC has demonstrated expertise across diverse industries, including Real Estate, Utilities, Retail, Insurance, and Hospitality. Feedback highlights strong project management, effective communication, and significant improvements in customer satisfaction and operational efficiency. Clients in Retail note substantial increases in sales and customer loyalty, while those in Utilities and Insurance highlight enhanced service delivery and responsiveness. Overall, Assistring LLC is particularly well-suited for businesses seeking to elevate customer service operations and improve customer engagement.
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Retail Real estate Utilities Insurance Hospitality & leisure Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Assistring LLC's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while providing excellent value for money. For instance, a Director of Operations stated that the pricing 'fit our budget' and offered 'good value for cost,' leading to improved customer satisfaction and operational efficiency. Overall, sentiment across reviews is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness relative to the quality of service received.Was this helpful?
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
25% Customer Service Outsourcing25% Market Research15% Call Center Services +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
15% Order Processing & Taking55% Phone Support Services15% Chat Support Services +115% Email Support ServicesSee all 48 projectsCallZent is a Customer Service Outsourcing (CSO) provider excelling in call center outsourcing and customer care outsourcing. With 100% positive reviews, clients praise their proactive project management, effective communication, and commitment to customer and employee satisfaction. Their ability to seamlessly integrate custom solutions while maintaining high-quality customer support is frequently highlighted.
Reviews mention High-quality work
Clients consistently praised CallZent for delivering high-quality work, highlighting their professionalism and adaptability. One client noted their agents provided 'smooth, professional interactions' and maintained high service quality even during peak seasons. Another emphasized the 'exceptional results' and 'attention to detail' in the custom software developed. Overall, the sentiment reflects a strong satisfaction with CallZent's ability to exceed expectations and enhance operational efficiency.-
Software Dev & Customer Service Outsourcing for E-Comm Co
5.0 Apr 21, 2025Since partnering with CallZent, we’ve seen a significant improvement in customer satisfaction scores, a noticeable reduction in average response time, and an increase in repeat customer rates. The custom software they developed also reduced our manual processing tasks, streamlining operations and boosting overall efficiency. These outcomes have allowed us to scale our business more effectively while maintaining high-quality service, a clear win across the board. From the quality of the custom software they delivered to the exceptional customer support team they built, everything was handled with the utmost professionalism and attention to detail. Their responsiveness, project management, and ability to adapt to our evolving needs made the entire experience seamless.
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Customer Support Management for Home Improvement Retailer
5.0 May 14, 2025Overall, the partnership not only met our expectations but exceeded them by boosting both our service quality and customer confidence in the brand. CallZent’s project management was impressive from day one. They were highly organized, responsive, and proactive in their communication. Every milestone and deliverable was met on time, and they adapted quickly whenever our needs shifted, especially during busy retail periods.
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Custom Software Solution for Insurance Company
5.0 Sep 24, 2025What impressed us most about CallZent was how deeply they took the time to understand our business before writing a single line of code. They didn’t just build software they built a solution that truly fit the way we work and solved real problems for our team. Their attention to detail, commitment to quality, and ability to translate complex requirements into an easy-to-use system made them stand out from other vendors we’ve worked with.
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1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for CallZent highlight their exceptional project management and tailored software solutions. Clients praise their thorough understanding of business needs, resulting in streamlined operations and improved efficiency. One insurance company noted a significant reduction in manual errors and faster processing times after implementing CallZent's custom system. The team's proactive communication and timely delivery further enhance client satisfaction, with no reported areas for improvement. Overall, the sentiment is highly positive, reflecting strong performance and value.Was this helpful?
Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
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Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
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UndisclosedUndisclosed10 - 49Phoenix, AZ
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 6 projectsVeza Reception is a customer service outsourcing company specializing in call center solutions. They have received positive feedback for their ability to schedule jobs and connect with new clients, with 100% of reviewers noting their impressive customer service and project management skills. Reviewers appreciated their alignment with client goals and needs, and no areas for improvement were mentioned.
Reviews mention Great project management
Clients have expressed strong satisfaction regarding Veza Reception's project management capabilities, highlighting their 'excellent management team' and timely delivery of services. One client noted their impressive ability to understand specific goals and needs, contributing to successful connections with new clients. Overall, the sentiment reflects a high level of confidence in Veza Reception's organizational skills and responsiveness to client requirements.-
Call Center Services for Legal Company
5.0 Jan 11, 2025The excellent management team ensured that all deliverables were on time and consistently met our needs. Their willingness to take the time to understand our goals and requirements was particularly impressive, showcasing their commitment to effective project management.
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2 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center & Customer Support Services for Inspection Co
5.0 — Veza Reception provides call center and customer support services for a home inspection company. The team is responsible for answering phones, scheduling jobs, and following up with customers. Read moreWas this helpful?
Industry Experience
Veza Reception has demonstrated expertise across various industries, including real estate, legal, and landscaping services. Clients commend their exceptional customer service, responsiveness, and proactive communication. In the legal sector, they have effectively managed call handling and client acquisition, leading to successful connections. In real estate and landscaping, they have improved client accessibility and overall business efficiency. The overall sentiment is highly positive, making Veza Reception a suitable partner for clients in these industries.
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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
15% Order Processing & Taking35% Phone Support Services30% Email Support Services +120% Chat Support ServicesSee all 5 projectsSPLACE BPO is a Customer Service BPO specializing in Customer Care Outsourcing and Call Center Solutions. They excel in managing chat volumes and customer interactions, with notable strengths in culture, efficiency, and responsiveness. Approximately 100% of reviewers highlight their attentiveness and timely delivery, although some mention a need for improved early communication.
1 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 months$200,000 – $999,999 avg. project costOrder Processing & Taking Experience
SPLACE BPO has received predominantly positive feedback for their Order Processing & Taking services, with 85% of reviewers highlighting effective communication and project management skills. Clients appreciate the team's quick adaptability and innovative contributions, although 15% noted minor performance issues with individual team members. Overall, they are praised for their professionalism and commitment, with clients recommending them to others and emphasizing the importance of upfront training for optimal collaboration.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.Was this helpful?
More responsive than most other service providers
Get in TouchSPLACE BPO is very responsive
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr50 - 249Nottingham , England
Services provided
35% Customer Service Outsourcing55% Call Center Services10% Back Office OutsourcingFocus Areas
15% Order Processing & Taking50% Chat Support Services25% Phone Support Services +110% Email Support ServicesAnswer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed50 - 249București, Romania
Services provided
15% Customer Service Outsourcing85% Call Center ServicesFocus Areas
30% Order Processing & Taking30% Phone Support Services25% Email Support Services +115% Chat Support ServicesCall center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service
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UndisclosedUndisclosed50 - 249
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Branding +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
15% Order Processing & Taking30% Email Support Services30% Phone Support Services +125% Chat Support ServicesEstablished in 2020, Extend Your Team is a branding company. Their team offers Branding and Back Office Outsourcing.
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$5,000+$25 - $49 / hr50 - 249Austin, TX
Services provided
50% Customer Service Outsourcing25% Call Center Services25% Sales OutsourcingFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 10 projectsContactWorks is a customer service BPO specializing in customer support outsourcing, remote customer care, and call center solutions. The company is lauded for its exceptional service, with 100% of reviews highlighting their reliability, efficiency, and brand alignment. Clients consistently commend ContactWorks for their transparency, timely communication, and the ability to seamlessly integrate as an extension of their team.
Reviews mention Collaborative
Client feedback highlights a consistently positive sentiment regarding collaboration with ContactWorks. The CEO of Brohawk Solutions noted that interactions with the leadership team were characterized as truly collaborative, emphasizing that they embraced a partnership approach rather than a vendor-client relationship. Similarly, the L1 Support Manager of TengoInternet praised the strong team dynamic and effective communication, which facilitated quick responses to challenges. Overall, clients appreciate ContactWorks' commitment to collaboration and their ability to adapt to evolving needs.-
Help Desk & Dedicated Customer Support for ISP Company
5.0 Aug 23, 2024Over the past year, our collaboration with ContactWorks has only grown stronger. ContactWorks has proven to be an essential partner, demonstrating the ability to quickly adapt and implement contingency plans. Their flexibility in scaling operations and responding promptly to unforeseen circumstances has been invaluable. Successful partnerships hinge on effective communication between your internal team and ContactWorks' management and leadership.
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Call Center & Customer Support for Business Solutions Co
5.0 May 15, 2025Meeting with the ContactWorks leadership team was a truly collaborative experience. They have embraced being a partner and never viewed as a vendor. We could contact Tom and the team anytime and we would receive an on-time response that met or exceeded our expectations. Loved their insights into challenges we had from time to time and always a forward-thinking approach to resolving those challenges.
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Industry Experience
ContactWorks has demonstrated expertise across various industries, including Business Services, Telecommunications, Education, and Retail. Clients highlight their strengths in customer support, flexibility, and responsiveness. Particularly noted in Telecommunications and Education, they provide robust 24/7 support and manage complex technical challenges effectively. Overall sentiment is highly positive, with clients praising their commitment to quality and ability to enhance customer experiences across all sectors.
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Telecommunications IT Services Education Transportation Retail Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ContactWorks' excellent value for money, with several reviewers noting that their pricing aligns well with budgetary constraints while delivering high-quality services. For instance, one client mentioned, "Pricing fit our budget" and cited "good value for cost" as reasons for choosing ContactWorks. Overall, the sentiment is overwhelmingly positive, with clients appreciating the combination of affordability and effective service, stating that they have saved both time and money through their partnership.Was this helpful?
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +110% CRM Consulting and SIFocus Areas
25% Order Processing & Taking45% Phone Support Services15% Chat Support Services +115% Email Support ServicesSee all 11 projectsWelsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.
Industry Experience
Welsend has demonstrated significant expertise across various industries, including Telecommunications, Government, Transportation, Manufacturing, and Hospitality. In Telecommunications, they excelled in increasing sales and customer satisfaction. Their Government engagements highlight professionalism and operational efficiency. In Transportation, Welsend provided effective customer service support, while in Manufacturing, they showcased strong project management and adaptability. In Hospitality, they impressed clients with quick execution and service quality. Overall, their strengths lie in responsiveness, project management, and industry-specific solutions, making them a good fit for clients in these sectors.
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Telecommunications Government Transportation Manufacturing Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.Was this helpful?
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View PackagesExcellent Customer Service in Manila and China
Excellent Customer Service in Manila and ChinaWas this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
30% Customer Service Outsourcing20% Back Office Outsourcing10% Accounting +410% E-Commerce Development10% Ecommerce Marketing10% Graphic Design10% Web DesignFocus Areas
100% Order Processing & TakingSee all 2 projects2ndOffice is a Customer Service BPO company providing outsourced customer support and call center solutions. Reviews highlight their exceptional project management, commitment, and responsiveness, with 100% positive feedback on their customer service quality and team integration. Their dedication to customer care and value proposition make them a preferred choice for customer support outsourcing.
Reviews mention Reasonable pricing
Clients have expressed positive sentiments regarding 2ndOffice's reasonable pricing. One review highlighted that their services are 'convenient and reasonably priced,' noting significant cost savings compared to hiring additional staff for call handling. Additionally, a client mentioned that engaging 2ndOffice saves 'thousands of dollars' in operational costs. Overall, the feedback indicates that clients appreciate the affordability of the services provided.-
Answering Services for Business Provider
5.0 Nov 2, 2017The answering service is convenient and reasonably priced. 2ndOffice saves our company thousands of dollars in paying extra staff to answer phone calls.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Omnichannel Retailer
5.0 — 2ndOffice handles Amazon returns and financial information using NetSuite for an omnichannel retailer. They oversee communication with customers, manage sales and promotions, and answer product Read moreWas this helpful?
Industry Experience
2ndOffice has demonstrated strong capabilities in the retail and business services sectors. Clients in retail highlight their exceptional customer support and effective management, noting significant improvements in customer engagement and operational efficiency. In the business services industry, feedback emphasizes their cost-effectiveness and quick response times, allowing companies to save on staffing costs. Overall, 2ndOffice is well-regarded for their commitment to client success and efficient service delivery, making them a fitting choice for businesses in these industries.
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Retail Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 2ndOffice's competitive pricing and exceptional value for money. One reviewer noted that they chose 2ndOffice for its 'good value for cost' and experienced outstanding management that they could not afford otherwise. Another client emphasized significant savings, stating that 2ndOffice saves them 'thousands of dollars' by reducing the need for additional staff. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
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$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
50% Customer Service Outsourcing25% Back Office Outsourcing15% Call Center Services +110% HR OutsourcingFocus Areas
10% Order Processing & Taking30% Chat Support Services30% Email Support Services +130% Phone Support ServicesSee all 40 projectsLimTC is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Feedback highlights a 25% increase in customer satisfaction and a 30% decrease in response times, with 100% of reviews emphasizing their alignment with company values and cost-effectiveness. LimTC’s commitment to understanding client businesses and exceeding expectations in customer service is consistently praised.
Reviews mention Honest
The feedback indicates a strong sentiment of honesty regarding LimTC's services, with clients appreciating their transparency and professionalism. One client specifically noted, 'their team is extremely professional and honest,' highlighting the value received as exceeding the investment made. Overall, the sentiment reflects a high level of trust and satisfaction with LimTC's approach and deliverables.-
Virtual Staff Augmentation for Data & Digital Agency
5.0 Jul 21, 2020It’s well organized, their team is extremely professional and honest, the value I got was more than the investment I paid.
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2 of 2 reviews are 5 stars1 new review for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of LimTC highlight exceptional project management and a strong commitment to client satisfaction. Clients report a 25% increase in customer satisfaction and a 40% reduction in administrative time. LimTC's proactive integration into client operations was particularly praised, with one client noting their dedication to understanding business nuances. While feedback was overwhelmingly positive, clients suggested expanding language support as a minor area for improvement. Overall, sentiment reflects confidence in LimTC as a reliable outsourcing partner.Was this helpful?
10 of 10 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 10 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Tax Collaboration Platform
5.0 — LimTC provides customer support services for an IT company. The team manages ticketing workflows, responds to queries, monitors and reports issues, and implements a knowledge base for end users. Read moreWas this helpful?
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Services provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +215% Employer of Record (EOR) Services5% Data Annotation ServicesFocus Areas
15% Order Processing & Taking30% Email Support Services30% Phone Support Services +125% Chat Support ServicesSee all 10 projectsBoldr. is a Customer Service BPO company specializing in outsourced customer support and call center solutions. Reviewers highlight their adaptability, strong partnership approach, and ability to reduce costs, with one client saving $6 million annually. While praised for their responsiveness and low attrition rates, 67% of reviews suggest improvements in hiring time. Overall, Boldr.'s services have been effective, though experiences vary.
Reviews mention Exceptional performance
Boldr. has received exceptional feedback for their outstanding project management and customer-centric approach. Clients have praised their timely delivery, adaptability, and proactive communication, which significantly enhanced operational efficiency. Notably, Tractive's Customer Happiness Team Lead highlighted Boldr.'s unique ability to customize services to meet specific needs, demonstrating a deep understanding of their business model. Overall, the sentiment reflects a strong satisfaction with Boldr.'s innovative solutions and commitment to continuous improvement.-
Customer Service Outsourcing for GPS Pet Tracker Provider
4.5 Jan 15, 2024We have been partnering with BoldR for outsourced customer support for the past four years, and our experience with their project management has been highly positive. BoldR consistently delivers items on time, demonstrating their commitment to meeting deadlines and ensuring our operations run smoothly. They have shown exceptional responsiveness to our needs, adapting their strategies and solutions to fit our evolving requirements.
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Data Services Outsourcing for Machinery Mnfctrng Company
5.0 Aug 5, 2022The accuracy of our work has improved significantly since Boldr. came onboard. The task I’m referring to is impossible to hit with 100% accuracy, but we’re hitting 80% accuracy right now, which is very high. The task is very nuanced and complex. We were hitting around 60%–70% at the start, and we’ve seen marked improvement.
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1 of 2 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for GPS Pet Tracker Provider
4.5 — Boldr. provided customer services outsourcing services for a GPS pet tracker provider. Boldr. provided multi-language support via email and chats for the client's customers around the world. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Boldr.'s strong value for money, with many praising their cost-effectiveness. For instance, Babylist reported annual savings of $6 million due to their services, while Tractive noted that Boldr.'s pricing fit their budget and provided great value. Overall, sentiment is positive, emphasizing that Boldr. delivers high-quality support and effective solutions at competitive prices, making them a preferred partner for many clients.Was this helpful?
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$1,000+< $25 / hr10 - 49Manila, Philippines
Services provided
75% Customer Service Outsourcing15% Call Center Services10% Back Office OutsourcingFocus Areas
27% Order Processing & Taking55% Phone Support Services18% Chat Support ServicesSee all 32 projectsAidey is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their customer reviews are overwhelmingly positive, with 100% noting improvements in response times, customer satisfaction, and operational efficiencies. Clients frequently commend Aidey's emotional intelligence, attention to detail, and proactive issue identification, highlighting them as a reliable partner for customer support outsourcing.
6 of 6 Customer Service Outsourcing reviews are 5 stars6 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 6 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Mobile Banking Company
5.0 — Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior Read moreWas this helpful?
Industry Experience
Aidey has demonstrated expertise across various industries including Manufacturing, Financial Services, Software, Healthcare, Education, and Hospitality. Feedback highlights strengths in customer support management, efficiency improvements, and a keen attention to detail. Notably, they have achieved measurable results such as reducing response times and increasing customer satisfaction scores. Their cultural fit and adaptability are frequently praised, making them a strong candidate for firms seeking reliable, detail-oriented outsourced support in these sectors.
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Manufacturing Financial services Fitness Software Business services Real estate Media Education Hospitality & leisure HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback consistently highlights Aidey’s competitive pricing and strong value for money. Multiple reviews noted that Aidey’s costs fit within clients' budgets while delivering high-quality service, with one client stating they received 'good value for cost.' Additionally, measurable outcomes, such as improved customer satisfaction and reduced operational times, further affirm the perceived value of Aidey's services, making them a preferred choice for many businesses.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Noida, India
Services provided
30% Customer Service Outsourcing40% Call Center Services20% Market Research +110% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 5 projectsGo4customer is a Customer Service BPO offering comprehensive call center outsourcing solutions. The company has a strong reputation, with reviews highlighting increased client satisfaction, enhanced staff morale, and improved compliance. Approximately 100% of reviewers praise their personalized approach and responsiveness, emphasizing timely delivery and strategic problem-solving in customer support outsourcing.
Industry Experience
Go4Customer has received positive feedback primarily in the Healthcare and Information Technology sectors. In Healthcare, clients appreciated their 24/7 support, compliance training, and impact on client satisfaction, reflecting strong operational efficiency. In the IT industry, their call center services significantly improved customer support and lead generation, showcasing their commitment to customer satisfaction and reliability. Overall, Go4Customer is well-suited for organizations seeking effective call center solutions in both Healthcare and IT, demonstrating expertise and adaptability.
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IT Services Healthcare Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Go4Customer's competitive pricing and strong value for money. For instance, one client noted the 'good value for cost' and another emphasized that their 'billing is easier to read and pay.' Overall sentiment reflects satisfaction with cost-effectiveness, as clients reported significant monthly savings, such as $1,000 and $4,000, while receiving quality service. This underscores Go4Customer's commitment to delivering effective solutions at reasonable prices.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
55% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +25% AI Consulting5% StaffingFocus Areas
15% Order Processing & Taking60% Chat Support Services15% Phone Support Services +110% Email Support ServicesSee all 8 projectsLTVplus is a Customer Support Outsourcing company excelling in remote customer care and call center solutions. Across their reviews, 100% of clients highlight their timely delivery and effective communication, while 67% mention cost-effectiveness and alignment with company values. Notably, 50% commend their ability to enhance customer satisfaction and retention significantly.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for LTVplus has been largely positive, highlighting their effective management of remote customer support operations and compliance. One CEO noted their impressive capability to deliver a fully managed service with transparent reporting and excellent quality. While there were minor concerns regarding the recruitment timeline for niche positions, the overall sentiment reflects satisfaction with LTVplus's alignment with client needs and budget, as well as their commitment to ongoing collaboration.Was this helpful?
4 of 6 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 6 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for Dog Food Manufacturer & Distributor
5.0 — LTVplus provides around-the-clock customer support for a dog food manufacturer and distributor. The goal is to improve the client's customer satisfaction and retention. Read moreWas this helpful?
Industry Experience
LTVplus has demonstrated strong expertise across various industries, including eCommerce, Education, Retail, Automotive, and Advertising & Marketing. Clients praised their responsiveness, ability to meet deadlines, and effective customer support strategies, with notable improvements in customer satisfaction and retention rates. Overall, feedback reflects a positive sentiment, highlighting LTVplus as a reliable partner for businesses seeking enhanced customer service solutions tailored to their specific industry needs.
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eCommerce Education Retail Automotive Advertising & marketing Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend LTVplus for their competitive pricing and exceptional value for money. For instance, one customer highlighted that the pricing fit their budget while also providing great value for the cost. Another client noted the company's ability to deliver quality service at a budget-friendly rate. Overall, the sentiment reflects satisfaction with the cost-effectiveness of LTVplus's services, with multiple clients expressing that the value received far exceeds expectations.Was this helpful?
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
25% Customer Service Outsourcing25% Sales Outsourcing10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Recruiting10% Recruitment Process Outsourcing10% StaffingFocus Areas
40% Order Processing & Taking20% Chat Support Services20% Email Support Services +120% Phone Support ServicesSee all 38 projectsCrewBloom is a Customer Service Outsourcing company known for delivering top-tier customer support and administrative services. Reviews indicate a strong focus on efficiency, with 100% of respondents highlighting excellent communication and responsiveness. The company consistently meets or exceeds customer expectations, with clients appreciating its cost-effectiveness and alignment with their culture and values.
Reviews mention Collaborative
The feedback regarding collaboration with CrewBloom is overwhelmingly positive. Clients appreciate the team's trustworthiness, flexibility, and proactive support. One client noted that CrewBloom acts as an extension of their business, emphasizing the effective communication via Slack and Zoom. The account manager's willingness to be available, even on days off, highlights their commitment to collaboration. Overall, clients feel that CrewBloom is not just a vendor, but a valuable partner in their operations.-
Customer Support for SaaS Marketing Company
5.0 May 4, 2022It's very effective, speaking through slack and Zoom. They're always quick to respond and our account manager even offers their phone number on days off. We've never needed to use this, but I appreciate the willingness to jump in!
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3 of 5 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$1,000,000 – $9,999,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Amazon Account Management for Virtual Assistant Company
5.0 — CrewBloom provides ongoing BPO services for a virtual assistant company. The team is responsible for setting up and scaling Amazon FBA businesses for end clients. Read moreWas this helpful?
Industry Experience
CrewBloom has demonstrated strong expertise across various industries including Human Resources, Education, Financial Services, Dental, Software, Consulting, IT Services, Advertising & Marketing, and Real Estate. Feedback highlights their proficiency in staffing, customer support, and project management. Clients commend their responsiveness, quality of candidates, and ability to adapt to specific needs. Overall sentiment is highly positive, suggesting a strong fit for organizations seeking reliable outsourcing in these sectors.
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Consulting Other Industry Financial services Dental Software IT Services Advertising & marketing Real estate Retail Education Human Resources Chemicals & BiotechnologyWas this helpful?
$1,999 Best for small companies with one-off hires. $7,999 Great for growing companies. $12,999 Perfect for companies anticipating volume hires.View PackagesCustomer Service Remote Staffing Services
Unlock the potential of your customer service with our flexible staffing solutions. Our tiered pricing packages are designed to fit your business needs, whether you're a starting business owner looking to hire one team member, a scaling up business preparing for a busy season, or enriching your current team to accommodate consistent growth.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
50% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +115% IT Managed ServicesFocus Areas
23% Order Processing & Taking77% Phone Support ServicesSee all 9 projectsGlobal Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions.
Reviews mention Unique expertise
Clients have consistently noted the company's unique expertise in their field, particularly highlighting their efficiency in processing orders and delivering cost-effective solutions. One client emphasized their expertise, stating, 'They are experts in this business.' Overall sentiment reflects a strong appreciation for the company's specialized knowledge, with clients expressing satisfaction and no identified areas for improvement.-
Order Processing Support for Financial Company
4.0 Nov 2, 2017The service provider's strengths include their expertise in this business. This expertise has been acknowledged by the client, who has been working with them for approximately five years. Their proficiency has likely contributed to the cost savings experienced by the client.
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Industry Experience
The service provider has garnered positive feedback across various industries, including Financial Services, Hospitality & Leisure, Retail, Real Estate, and Business Services. Clients commend their responsiveness, innovative solutions, and ability to handle high volumes of calls effectively. In Financial Services, they are noted for saving significant costs while enhancing efficiency. In Hospitality, they excel in customer service. Overall, the provider is recognized for their strong partnership ethos and operational expertise, making them a suitable choice for businesses seeking reliable inbound support.
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Healthcare Retail Real estate Hospitality & leisure Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the company's cost-effectiveness and value for money, highlighting their ability to save substantial amounts. One client noted a monthly savings of $12,000, while another emphasized that the service provider significantly reduced operational costs and improved efficiency. Overall, the sentiment is positive, with clients appreciating the responsive service and strategic partnership, although specific pricing details are often undisclosed.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Services provided
45% Customer Service Outsourcing45% Back Office Outsourcing10% Sales OutsourcingFocus Areas
20% Order Processing & Taking30% Phone Support Services25% Chat Support Services +125% Email Support ServicesSee all 22 projectsPexly, a Customer Support Outsourcing (CSO) company, specializes in providing flexible and efficient customer service solutions. Across reviews, 100% of clients highlight their cost-effectiveness and value for money, while 85% commend their project management and responsiveness. Pexly's ability to rapidly deploy well-trained agents and adapt to specific client requirements is frequently praised, ensuring high customer satisfaction and timely service delivery.
2 of 2 Order Processing & Taking reviews are 5 stars$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
Pexly has received overwhelmingly positive feedback for its Order Processing & Taking service, with clients highlighting exceptional customer service and rapid response times. 100% of reviewers praised the quality of agents and project management, noting improved customer satisfaction and efficiency. Specific feedback emphasized Pexly's quick adaptability and excellent communication. Overall, the sentiment is highly favorable, with no negative remarks or areas for improvement indicated by clients.
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6 of 7 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 7 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Outdoor Co
4.0 — Pexly has provided customer service support for an outdoor company. The team has responded to the client's customer requests in different languages, including English, German, Italian, and French. Read moreWas this helpful?
Industry Experience
Pexly has demonstrated expertise across various industries including IT Services, Automotive, Retail, Beauty & Cosmetics, Software, Hospitality & Leisure, Consumer Products, Education, and Advertising & Marketing. Feedback highlights their strengths in providing high-quality customer service, efficient project management, and quick response times. Overall sentiment is positive, with clients praising their ability to manage teams remotely and deliver cost-effective solutions tailored to industry-specific needs. Pexly is particularly well-suited for companies seeking scalable customer support and operational assistance.
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IT Services Automotive Retail Beauty & Cosmetics Software Hospitality & leisure Consumer Products Education Advertising & marketing Arts, entertainment & musicWas this helpful?
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$1,000+< $25 / hr50 - 249Sugar Land, TX
Services provided
30% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% Transcription10% TranslationFocus Areas
12% Order Processing & Taking50% Phone Support Services19% Chat Support Services +119% Email Support ServicesSee all 91 projectsIdeasUnlimited is a customer service outsourcing company that excels in providing remote customer care and call center solutions. Overwhelmingly positive feedback highlights their ability to improve customer satisfaction and streamline operations, with 100% of reviewers praising their professionalism, communication, and flexibility. Their team's commitment to continuous improvement and alignment with client values sets them apart in the customer service BPO sector.
Reviews mention Personable
The sentiment surrounding IdeasUnlimited's personable approach is overwhelmingly positive. A client noted that their receptionists are 'incredibly knowledgeable' about the company and described the team as 'personable and responsive throughout.' The client emphasized that the team showcases a 'high level of professionalism and punctuality,' which contributes significantly to securing new business. Overall, the feedback reflects strong satisfaction with the team's interpersonal skills and dedication to client needs.-
Call Center Services for Restaurant Tech Company
5.0 Nov 24, 2024IdeasUnlimited Receptionist excellently handles phone calls, enabling our company to accommodate every end client concern and secure new business partnerships. The team showcases a high level of professionalism and punctuality. Above all, they are personable and responsive throughout.
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Industry Experience
IdeasUnlimited has received positive feedback across various industries, including Telecommunications, Healthcare, IT, Manufacturing, and Financial Services. Clients commend their professionalism, responsiveness, and ability to adapt to specific needs. In Telecommunications, they helped increase lead generation; in Healthcare, they improved billing efficiency; and in Financial Services, they enhanced customer service operations. Overall, the sentiment is overwhelmingly positive, indicating that IdeasUnlimited is well-suited for businesses seeking reliable support in diverse sectors.
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Human Resources Healthcare Financial services Nonprofit Telecommunications Legal Pharmaceuticals Wellness & Fitness Real estate Food & Beverages Beauty & Cosmetics Gaming Retail Consumer Products Other Industry Advertising & marketing Media Construction IT Services Supply Chain, Logistics, and Transport Hospitality & leisure Manufacturing Business services Medical Software AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with IdeasUnlimited's cost-effectiveness and overall value. Multiple reviews highlight the company's pricing as fitting within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' while another emphasized their 'great culture fit' and 'solid job' in achieving project goals. Overall, the sentiment is positive, with many clients stating that the services provided surpass expectations, making it a worthy investment.Was this helpful?
More responsive than most other service providers
Get in TouchIdeasUnlimited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
30% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Sales Outsourcing10% TranscriptionFocus Areas
30% Order Processing & Taking30% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 4 projectsQuantanite is a service provider specializing in data transcription, menu programming, and support staffing. The company consistently receives high praise for its efficiency, flexibility, and ability to integrate seamlessly with clients' teams. Reviews show a 100% positive satisfaction rate, highlighting their strong candidate pool and capacity to meet productivity expectations consistently. Quantanite's adaptability and commitment to exceeding client needs are recurrent themes across feedback.
Reviews mention High-quality work
Quantanite has received overwhelmingly positive feedback regarding the high quality of their work. Clients have noted their efficiency and ability to meet or exceed expectations consistently. One client highlighted, 'The quality of Quantanite's work is high,' emphasizing their proficiency in handling complex tasks. Another client remarked on the strong commitment of their analysts, stating they are 'like an extension of our full-time team.' Overall, the sentiment reflects confidence in Quantanite's capabilities and dedication to client success.-
Transcription for Receipt Scanning Software Provider
5.0 Mar 10, 2021The quality of Quantanite's work is high. They consistently met or exceeded our expectations. Their ability to keep our information secure was never an issue.
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Industry Experience
Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
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$1,000+< $25 / hr50 - 249Afton, WY
Services provided
65% Customer Service Outsourcing25% Call Center Services10% IT Staff AugmentationFocus Areas
15% Order Processing & Taking30% Email Support Services30% Phone Support Services +125% Chat Support ServicesSee all 32 projectsWOW24-7 is a Customer Service BPO that offers outsourced customer support services, specializing in email, chat, and 24/7 support operations. With a 100% satisfaction rate across reviews, clients commend their rapid response times, flexibility, and comprehensive quality assurance. Approximately 90% of reviewers highlight WOW24-7's excellent project management and communication, fostering high customer satisfaction and efficient support operations.
1 of 1 Order Processing & Taking reviews is 5 stars$200,000 – $999,999 avg. project costOrder Processing & Taking Experience
WOW24-7 has received overwhelmingly positive feedback for its Order Processing & Taking services, with over 80% of reviewers highlighting their exceptional customer support, which has increased client satisfaction by more than 50%. Clients appreciate the dedicated support teams, quick response times averaging 45 minutes, and effective project management. While some noted occasional communication lapses during agent transitions, the overall sentiment underscores WOW24-7's expertise, cost-effectiveness, and commitment to quality, making them a strong partner for customer support.
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8 of 9 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 9 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Risk Management Company
5.0 — WOW24-7 provides customer support services for a risk management company. The team is responsible for providing level one customer support. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that WOW24-7 offers competitive pricing and excellent value for money. One client mentioned their decision was influenced by WOW24-7's pricing fitting their budget while providing high-quality service. Another client highlighted significant cost savings, noting they received superior service at 50% less than maintaining an in-house team. Overall, feedback indicates that WOW24-7's affordability does not compromise service quality, leading to high satisfaction among clients.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
16% Customer Service Outsourcing60% Back Office Outsourcing14% Call Center Services +110% Sales OutsourcingFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 4 projectsAcquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.
Reviews mention Efficient
Acquire BPO has received positive feedback regarding their efficiency in handling telemarketing and phone services. Clients noted their quick response times and the significant savings they provide, with one client stating they save approximately $1,500 monthly. The overall sentiment is highly favorable, as clients describe the team as "great, fast, and efficient," indicating a strong alignment with their operational needs.-
Telemarketing for Hospitality Industry Firm
4.0 Aug 18, 2017I don't have any bad feedback to share about them, they are just great, fast and efficient. I would recommend them always. Their fast response is strong.
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Industry Experience
Acquire Intelligence has demonstrated expertise in various industries, including Nonprofit, Hospitality & Leisure, Consumer Products, and Other Industries. Clients have praised their responsiveness, efficiency, and ability to save significant costs and time, with sentiments indicating strong satisfaction across sectors. Their strengths include quick communication and effective telemarketing services, making them a suitable choice for companies seeking to enhance customer engagement and streamline operations.
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Consumer Products Other Industry Nonprofit Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Acquire Intelligence for their cost-effective services, with one client noting savings of approximately $1,000 monthly and another mentioning a $150,000 monthly reduction in operational costs. Their pricing structures, which include package deals and monthly billing, are perceived as reasonable, though some feedback suggests potential for lower prices. Overall, the sentiment reflects a strong appreciation for the value provided relative to the costs incurred.Was this helpful?
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$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
20% Customer Service Outsourcing30% Call Center Services20% Corporate Training & Coaching +215% HR Outsourcing15% IT Managed ServicesFocus Areas
33% Order Processing & Taking67% Phone Support ServicesSee all 3 projectsGlobal Bilgi is a call center service provider that offers comprehensive customer support, telesales, and business process outsourcing. The company is praised for its professionalism, effective project management, and ability to meet KPIs, with an impressive NPS score of 70%. Approximately 67% of reviewers highlight Global Bilgi's business-oriented approach and adaptability, though some cite high pricing as an area for improvement.
Reviews mention Professional
Global Bilgi has received highly positive feedback regarding their professionalism from clients. A chief commercial officer noted their effective communication and adherence to KPIs, stating, 'They were a very professional partner' and 'provided us with good results.' Despite being perceived as pricier than competitors, the overall sentiment highlights their commitment to delivering quality service, further solidifying their reputation as a reliable partner in the call center industry.-
Call Center Services for Telecom Service Provider
5.0 Apr 14, 2021They were a very professional partner. We had standard call center metrics that we tracked weekly, such as answer rate, retention rate, and more. They're very professional and were good at meeting KPIs.
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Industry Experience
Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
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Consumer Products TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Services provided
10% Customer Service Outsourcing15% Back Office Outsourcing15% PEO/Employee Leasing +515% Recruiting15% Staffing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsPenbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.
Industry Experience
Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.Was this helpful?
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$5,000+$50 - $99 / hr250 - 999Calgary, Canada
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
16% Order Processing & Taking64% Phone Support Services20% Chat Support ServicesSee all 13 projectsSureCall Contact Centers is a Customer Service BPO specializing in Overflow Call Volume management. They are commended for their flexibility and cultural fit, with 100% of reviewers noting their reliable service delivery and timely communication. Clients appreciate their cost-effective solutions and prompt responsiveness, highlighting their effectiveness in outsourced customer support.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, clients have expressed positive sentiments towards SureCall Contact Centers, highlighting their timely delivery and impressive responsiveness. One client noted their effective management of employee message updates, stating, 'SureCall Contact Centers has been great so far.' The overall feedback emphasizes satisfaction with the service quality, with no reported areas for improvement, indicating a strong fit for prospective projects.Was this helpful?
Industry Experience
SureCall has demonstrated expertise across multiple sectors including Advertising & Marketing, Financial Services, Automotive, Business Services, Government, Hospitality & Leisure, and Real Estate. Clients consistently praise their responsiveness, project management, and ability to enhance operational efficiency. In Advertising & Marketing, feedback highlighted their customer service quality. In Financial Services, their flexibility and cultural fit were commended. Overall, the sentiment across industries is highly positive, indicating strong potential for collaboration and success across diverse business needs.
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Advertising & marketing Financial services Automotive Business services Sports Government Hospitality & leisure Consumer Products Real estateWas this helpful?
More responsive than most other service providers
Get in TouchSureCall Contact Centers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +220% HR Outsourcing10% IT Staff AugmentationFocus Areas
30% Order Processing & Taking30% Email Support Services30% Phone Support Services +110% Chat Support ServicesSee all 1 projectsSatellite Office is a staffing and HR management company specializing in providing offshore workforce solutions. The reviews highlight their exceptional project management, transparency, and efficient recruitment processes, with a 100% positive feedback rate from clients. Clients commend their ability to reduce costs and improve efficiency, solidifying their role as a strategic partner rather than just a service provider.
Industry Experience
Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.Was this helpful?
More responsive than most other service providers
Get in TouchSatellite Office is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
35% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +315% Data Annotation Services10% Content Moderation Services10% TranscriptionFocus Areas
15% Order Processing & Taking35% Chat Support Services35% Email Support Services +115% Phone Support ServicesSee all 6 projectsHiredSupport is a Customer Support Outsourcing company specializing in services such as manning chatbots, support ticket management, and knowledge base review. They received positive feedback for significantly reducing customer response times and adapting quickly to dynamic client needs, with 100% of reviewers highlighting their communication efficiency and responsiveness.
Reviews mention Receptive
The feedback regarding HiredSupport highlights a strong sentiment of receptiveness. Clients noted their impressive ability to listen and adapt through regular training, leading to significant improvements in customer satisfaction scores and overall service effectiveness. One client emphasized that their responsiveness marked a considerable enhancement over previous service providers. Overall, the sentiment reflects a high level of satisfaction with HiredSupport's willingness to engage and evolve based on client needs.-
Live Chat Service for Health & Wellness Consumer Firm
5.0 Jun 17, 2021Their ability to listen and receive training regularly means they are a vast improvement on the last company.
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Industry Experience
HiredSupport has received positive feedback across various industries, showcasing their adaptability and effectiveness. In Agriculture, they excelled in reducing customer support response times. The Gaming industry highlighted their professional communication and flexible support solutions, while Retail clients praised their ability to provide comprehensive coverage and improve customer satisfaction. In Healthcare, they achieved a remarkable 90% customer satisfaction score, and in Software, they significantly enhanced response times and client satisfaction ratings. Overall, they demonstrate strong expertise in customer support across Agriculture, Gaming, Retail, Healthcare, and Software sectors.
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Agriculture Gaming Retail Healthcare SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally find HiredSupport to offer excellent value for money, with specific feedback highlighting their flexible and cost-effective pricing models. For example, one client noted that HiredSupport provided a shared agent option, which was crucial for managing unpredictable workloads without the need for long-term commitments. Another reviewer emphasized the company's ability to deliver high-quality service at a reduced cost, resulting in significant improvements in customer satisfaction scores. Overall, the sentiment reflects strong satisfaction with the company's pricing and value proposition.Was this helpful?
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$5,000+< $25 / hr50 - 249Beograd, Serbia
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesFocus Areas
15% Order Processing & Taking35% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 10 projectsmorph is a Customer Service Outsourcing company specializing in providing Call Center Solutions and Customer Support Services. They consistently maintain high customer satisfaction, with over 90% positive feedback noted in reviews. Clients commend morph for their proactive project management, dedication to employee well-being, and efficient response times, though some suggest they could expand their talent pool to better serve growing demands.
1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Morph has demonstrated commendable expertise in Order Processing & Taking services, with clients praising their operational support and customer service. Notably, 100% of reviewers highlight timely delivery and proactive communication. One client reported achieving nearly $200K in revenue with 1500 orders, underscoring their impact. Overall, feedback is overwhelmingly positive, with no significant areas for improvement mentioned, reflecting strong alignment with client goals and values.
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Industry Experience
Morph has demonstrated expertise across various industries, including eCommerce, Software, Consumer Products, Human Resources, Environmental Services, IT Services, and Financial Services. Clients praised their dedication to quality, proactive problem-solving, and strong alignment of values. In eCommerce, they excelled in customer support, achieving high CSAT scores. In Software, they delivered on product design and development efficiently. Overall, the feedback reflects a positive sentiment, highlighting Morph’s impact in optimizing operations and fostering growth across diverse sectors.
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eCommerce Software Consumer Products Human Resources Design Transportation Environmental Services IT Services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Morph highlights a consistent theme of strong value for money, with several reviewers noting it as a key reason for their selection. One client remarked on Morph's 'good value for cost,' while another highlighted their ability to deliver high-quality work at reduced costs, stating, 'the quality is even better than we’ve expected.' Overall, clients express satisfaction with the pricing relative to the quality of service provided, reinforcing Morph's reputation as a cost-effective partner.Was this helpful?
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UndisclosedUndisclosed50 - 249Tampa, FL
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
20% Order Processing & Taking60% Phone Support Services10% Chat Support Services +110% Email Support ServicesSee all 24 projectsAnswerFirst is a call management service provider known for its reliable handling of inbound calls and customer service. The company receives positive feedback for quality, reliability, and efficiency, with 75% of reviewers highlighting these strengths. Areas for improvement include attention to detail and customer interaction. Overall, clients value the cost savings and trustworthy service they receive.
Industry Experience
AnswerFirst has received positive feedback across several industries, including Manufacturing, Information Technology, Legal, Hospitality & Leisure, Gaming, Consumer Products, Financial Services, Energy & Natural Resources, Telecommunications, and Retail. Clients commend their reliability, quality of work, and efficiency, noting significant cost savings and effective call management. However, improvements in customer service and pricing competitiveness are suggested. Overall, they are well-suited for businesses requiring inbound call services, particularly in high-volume environments.
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Financial services Energy & natural resources Manufacturing Information technology Legal Hospitality & leisure Other Industry Gaming Consumer Products Telecommunications RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise AnswerFirst for its cost-effectiveness and value for money. One client noted they save thousands monthly while receiving reliable service, highlighting a package deal that meets their needs. Another mentioned a monthly saving of $5,000, emphasizing the provider's affordability. Overall, the sentiment reflects satisfaction with pricing structures, though some clients suggest potential improvements in pricing competitiveness.Was this helpful?
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Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Services provided
20% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +220% Sales Outsourcing10% TranscriptionFocus Areas
20% Order Processing & Taking30% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 6 projectsMattsenKumar LLC is a versatile business process outsourcing company offering a range of services, including digitization, call center operations, and telesales. The company is highly praised for adaptability, communication, and service quality, with 100% of reviews highlighting these attributes as strengths. The company demonstrates efficiency and adaptability, showing significant improvements in project outcomes, such as reduced processing times and increased sales conversions.
Reviews mention High-quality work
Clients consistently commend MattsenKumar LLC for delivering high-quality work, highlighting their effective management and innovative approach in customer service. One client noted, "Work these past months has been flawless," pointing to improvements in call handling and problem resolution. Additionally, their ability to save substantial costs, approximately $25,000 monthly, reflects their operational effectiveness. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.-
Customer Phone Support for Products Firm
4.0 Nov 2, 2017Work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time. My relationship with the company is limited, but from what I’ve seen, their work is excellent.
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Industry Experience
MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.
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Other Industry Financial services Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
40% Customer Service Outsourcing60% Ecommerce MarketingFocus Areas
60% Order Processing & Taking20% Chat Support Services20% Email Support ServicesSee all 23 projectsVserve Amazon Listing Service is a Customer Support Services and Customer Service BPO provider, specializing in enhancing product visibility and customer engagement. Reviews highlight their exemplary service, with 100% positive feedback emphasizing timely delivery, proactive communication, and effective project management. Clients specifically commend their competence and personalized approach in handling inquiries and optimizing digital advertising strategies.
Reviews mention Great team
Clients consistently commend Vserve Amazon Listing Service for their exceptional team, highlighting their responsiveness and creativity. One client noted the 'powerful team of smart, creative talent' that collaborates seamlessly, resulting in optimized product listings and effective marketing campaigns. The team’s ability to address queries promptly and deliver quality work on time further reinforces the positive sentiment surrounding their professionalism and dedication to client success.-
E-Commerce Marketing for Cosmetics Company
5.0 Dec 12, 2024Their powerful team of smart, creative talent collaborates seamlessly to develop optimized product listings, engaging marketing content, and effective promotional campaigns. They consistently go above and beyond to deliver exceptional results for their clients.
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Industry Experience
Vserve Amazon Listing Service has demonstrated expertise across various industries, including Real Estate, Beauty & Cosmetics, Manufacturing, Advertising & Marketing, and Food & Beverage. Clients praised their attention to detail, effective communication, and ability to significantly enhance product visibility and sales through tailored strategies. The overall sentiment reflects strong satisfaction, particularly in the Beauty & Cosmetics sector, where their impact on brand visibility and customer engagement was notably high. This provider is well-suited for clients seeking optimization services in these dynamic sectors.
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Real estate Beauty & Cosmetics Manufacturing Advertising & marketing Food & Beverage Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients consistently praised Vserve Amazon Listing Service for providing good value for money, with many noting that their pricing fit within budget constraints while delivering effective results. Specific feedback highlighted a strong alignment of company values and a commitment to achieving client goals. For instance, multiple clients mentioned the company's responsiveness and proactive communication, which contributed to successful project outcomes, indicating a favorable perception of their cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
17% Customer Service Outsourcing29% Back Office Outsourcing15% Call Center Services +713% Staffing7% HR Consulting5% Recruiting4% Accounting4% Social Media Marketing3% IT Managed Services3% Insurance Services & BrokersFocus Areas
15% Order Processing & Taking55% Phone Support Services20% Chat Support Services +110% Email Support ServicesSee all 1 projectsKantipur Management Private Limited is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its ability to deliver projects on time and maintain high customer satisfaction, with 100% of reviewers highlighting their impressive scalability and resource management. Their team is characterized by exceptional expertise in resolving customer issues and achieving business objectives efficiently.
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Motorcycle Distributing Company
5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read moreWas this helpful?
Industry Experience
Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
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AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.Was this helpful?
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$25,000+< $25 / hr50 - 249Oulad Bouʼabid, Morocco
Services provided
55% Customer Service Outsourcing30% Call Center Services15% Back Office OutsourcingFocus Areas
27% Order Processing & Taking36% Email Support Services27% Chat Support Services +110% Phone Support ServicesSee all 1 projectsCALLINNOV is a lead generation and outbound call services company. The company received positive feedback for its effective project management and responsiveness. Impressively, they generated a 5% lead conversion rate, with 50% of those leads converted into sales. Clients appreciated the proactive engagement of their account managers, and no areas for improvement were noted.
Industry Experience
CALLINNOV has demonstrated notable expertise in the manufacturing sector, particularly in headset manufacturing, where they successfully executed lead generation projects. Clients have praised their effective communication and proactive partnership approach, achieving a conversion rate of 50% from generated leads. Overall sentiment in the manufacturing industry is highly positive, making CALLINNOV a strong candidate for businesses seeking reliable lead generation services.
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ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with CALLINNOV's pricing structure, noting it offers good value for money. One client highlighted a successful lead generation project that resulted in a 5% lead conversion rate, with 50% of those leads turning into sales. The account management was praised for being proactive, and no areas for improvement were identified, reinforcing the positive sentiment regarding the company's cost-effectiveness and overall service delivery.Was this helpful?
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$25,000+< $25 / hr250 - 999Kuala Lumpur, Malaysia
Services provided
45% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +210% Corporate Training & Coaching10% RecruitingFocus Areas
10% Order Processing & Taking50% Phone Support Services30% Chat Support Services +110% Email Support ServicesSee all 6 projectsCanaan Communication & Technologies (MSC) is a Customer Support Outsourcing company specializing in providing excellent customer service through multiple channels, including phone, email, and live chat. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting their responsiveness, cost-effectiveness, and alignment with company values, consistently meeting and exceeding service level agreements (SLAs).
Reviews mention Timely
Clients have expressed high satisfaction with Canaan Communication & Technologies' timely responses and quick turnaround times. One client noted that they often require responses within 24 hours, which Canaan consistently meets. Their agility in problem-solving and immediate rectification of errors were also highlighted as key strengths. Overall, the sentiment regarding their timeliness is overwhelmingly positive, indicating that Canaan is reliable and efficient in their project management.-
Data Entry & Voice Services for Food Production Company
4.5 Aug 18, 2020I often need to get a response within 24 hours, and they’re able to do it. Their turnaround time is super quick, and they immediately rectify any errors on the data entry or outbound calling side. One thing I like very much about Canaan is their agility — they have a solution for any problem we bring them.
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1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Photo Solutions Company
5.0 — A photo solutions company hired Canaan Communication & Technologies Sdn Bhd for their call center services to improve and maintain the number of inquiries and consistently ensure customer Read moreWas this helpful?
Industry Experience
Canaan Communication & Technologies has demonstrated strong expertise across several industries, including Consumer Products, Logistics & Supply Chain, Retail, and Food & Beverages. Clients commend their cost-effectiveness, agility, and exceptional customer service, leading to increased customer satisfaction and business growth. The overall sentiment reflects satisfaction with their collaborative approach and adaptability, making them a suitable partner for businesses seeking efficient outsourcing solutions in these sectors.
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Consumer Products Logistics & Supply Chain Retail Food & BeveragesWas this helpful?
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$1,000+< $25 / hr50 - 249Vilnius, Lithuania
Services provided
40% Customer Service Outsourcing40% AI Agents20% AI ConsultingFocus Areas
25% Order Processing & Taking40% Chat Support Services35% Email Support ServicesSee all 13 projectsAnsvery is a Customer Support Outsourcing company specializing in first-line customer service and remote customer care solutions. They consistently receive positive feedback for their efficient and timely responses, with notable results such as improving response times by up to 12 times. Around 100% of reviewers highlight their ability to quickly integrate and scale support processes.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, clients have praised Ansvery for their proactive communication and timely delivery of community management services. One client noted the team's effectiveness in moderating Discord and social media channels, along with their structured feedback reports that facilitate actionable insights. The consistent on-time delivery and their ability to identify potential issues were highlighted as key strengths, making Ansvery a valuable partner in enhancing community engagement and supporting in-game events.Was this helpful?
4 of 4 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Gaming Publisher
5.0 — Ansvery provides customer service support for a gaming publisher. The team handles first-line tickets, basic troubleshooting, and FAQs using predefined solutions, allowing the client to handle Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ansvery's competitive pricing and excellent value for money. For instance, one client noted that Ansvery's pricing fit their budget and provided 'good value for cost.' Another remarked on the company's cost-effectiveness, which was a major factor in their selection. Overall, the feedback reflects a positive sentiment regarding the affordability of Ansvery's services relative to the quality and efficiency delivered.Was this helpful?
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$25,000+< $25 / hr50 - 249Karachi, Pakistan
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 3 projectsExperts Helping Businesses is a lead generation and call center service provider that has received consistently positive feedback. Notably, 100% of reviewers highlighted their exceptional project management and industry expertise. The firm is praised for its excellent lead quality and customer service, demonstrating remarkable availability and communication. Clients reported no areas for improvement, reflecting high satisfaction with their services.
Reviews mention Timely
Clients express high satisfaction regarding the timeliness of Experts Helping Businesses. One client noted their remarkable ability to work on US hours, stating they were highly available and responsive, even accommodating calls at night. The project management was described as excellent, with no issues reported during the collaboration. Overall, the sentiment surrounding timeliness is overwhelmingly positive, indicating that the company effectively meets client needs in a timely manner.-
Lead Generation Outsourcing for Healthcare Benefits Company
5.0 Jun 6, 2025Experts Helping Businesses' project management was excellent. We encountered no problems working with them and accepted their leads when they sent them. We communicated via phone calls and text messages. Experts Helping Businesses' ability to work on our time was remarkable. The team was on the other side of the world, but they still answered the phone in the middle of the night and worked US hours. They were highly available.
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Industry Experience
Experts Helping Businesses has demonstrated strong capabilities in the healthcare and customer service industries. In healthcare, they excel in lead generation, providing high-quality leads and effective project management, as noted by a satisfied client. In the customer service sector, their expertise and reliability are highlighted, with ongoing support for call center operations. Overall, feedback indicates a positive sentiment in both industries, with particular praise for their responsiveness and knowledge, making them a fitting choice for clients in these sectors.
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Healthcare Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with the value provided by Experts Helping Businesses, noting that their investment, which ranged from $1 million to $2 billion annually, yielded exceptional results. One client stated they had 'the best lead generator' and praised the team's responsiveness and project management. Overall, sentiment is positive, with no reported issues and clients highlighting the company's expertise and commitment to delivering quality service.Was this helpful?
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$50,000+$25 - $49 / hr250 - 999Salisbury, NC
Services provided
40% Customer Service Outsourcing35% Call Center Services10% Back Office Outsourcing +210% Business Consulting5% HR ConsultingFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 6 projectsGCS Agents is a comprehensive service provider specializing in call center operations, training, inbound services, and back office support. Reviews highlight their exceptional performance in call management, adaptability in training, and efficiency in back office tasks, with 100% of reviewers noting their strong communication skills and dedication to client success. Clients appreciate their ability to tailor solutions and maintain high-quality service, contributing to significant operational efficiencies and cost savings.
Reviews mention Understands their clients' needs
Clients express strong satisfaction with GCS Agents' understanding of their needs, highlighting their ability to provide tailored solutions. One client noted the effective creation of training content that transformed company culture, emphasizing GCS Agents' willingness to adapt and communicate effectively. The VP of Business Development, George, received particular praise for his personalized approach, motivation, and commitment to client success, reflecting an overall sentiment of trust and reliability in addressing client challenges.-
Content Creation for Lead Generation Company
5.0 Feb 27, 2020George was top-notch—I loved all of our interactions. He gave great personal feedback, was motivating, and encouraging whenever we needed it. He went above and beyond his role and mentored me a bit. Not only did they provide content, but they provided exactly what I needed as a training manager. Some people are just in it for the money, and that’s not how it is with GCS Agents even though it was costly. Also, their willingness to work around my schedule and help on weekends was great. They really wanted us to be successful and understood our situation.
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Industry Experience
GCS Agents demonstrates strong expertise in the Transportation, Advertising & Marketing, Utilities, Information Technology, and Energy & Natural Resources industries. Clients commend their ability to establish efficient call centers, create tailored training programs, and enhance customer interactions. Overall sentiment is positive, with consistent praise for communication, project management, and adaptability. GCS Agents excels in improving operational efficiency and customer satisfaction, making them a suitable partner for projects requiring customer service and training solutions.
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Transportation Advertising & marketing Utilities Information technology Energy & natural resources IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend GCS Agents for delivering exceptional value relative to their costs. One client noted a substantial annual investment of $25 million to $30 million, citing the company's high performance and seamless transition as key benefits. Another client, who spent approximately $17,000, appreciated the personalized service despite the costs being somewhat high. Overall, feedback indicates that GCS Agents' services yield significant savings and improved productivity, validating their pricing structure.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Houston, TX
Services provided
70% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center ServicesFocus Areas
10% Order Processing & Taking50% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 3 projectsSupportZebra is a Customer Support Outsourcing company excelling in Call Center Solutions and Customer Service BPO. They consistently receive high customer satisfaction scores and have significantly reduced response times to a quarter of previous levels. With a supportive culture and seamless integration into client organizations, 100% of feedback praises their responsive, high-standard service.
Reviews mention Great team
Clients consistently praise SupportZebra for their exceptional team dynamics and service quality. One reviewer highlighted their 'incredibly high level of service' and noted a significant reduction in response times, attributing this success to the team's dedication. Another emphasized the positive company culture, stating that they consider SupportZebra's agents as integral members of their own team. Overall, the sentiment reflects a strong appreciation for SupportZebra's commitment to fostering a collaborative and effective support environment.-
Customer Service Outsourcing for Expense Management Company
5.0 May 15, 2024They also consistently receive high customer satisfaction scores; they’re a great team. Moreover, I’ve learned about them and become friends with many people from the company. They’ve seamlessly adopted our support organization. We look at the team as our coworkers and full members of Center’s support.
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1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Expense Management Company
5.0 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the Read moreWas this helpful?
Industry Experience
SupportZebra has received positive feedback primarily within the software industry, with notable engagements in SaaS and expense management sectors. Clients commend their expertise in content moderation and customer support, highlighting their responsiveness, team integration, and commitment to employee well-being. The overall sentiment is highly favorable, reflecting SupportZebra's effective service delivery and the ability to enhance customer experience. Organizations seeking reliable support for content moderation or customer service can find a strong match with SupportZebra.
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SoftwareWas this helpful?
More responsive than most other service providers
Get in TouchSupportZebra is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
15% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center Services +115% Sales OutsourcingFocus Areas
10% Order Processing & Taking50% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 8 projectsOutsource and Save is a Customer Service BPO that excels in providing outsourced customer support, telemarketing, and data entry services. Across reviews, 100% of clients praise their affordability, professionalism, and seamless integration with company operations. Their ability to enhance client satisfaction and streamline processes, while offering budget-friendly solutions, is consistently highlighted, with no significant areas for improvement noted.
Reviews mention Great team
Clients consistently express high satisfaction with Outsource and Save's team, highlighting their professionalism and dedication. One client noted the team's alignment with their company values, stating they felt like an 'extended work family.' Feedback reflects exceptional communication and support, with clients appreciating the transparent management approach. Overall, the sentiment is overwhelmingly positive, with one client emphasizing, 'they are just excellent at what they do,' indicating strong confidence in their capabilities.-
Campaign Dev & Client Outreach for Real Estate Financing Co
5.0 Aug 1, 2024From working directly with the sales staff to ensure project guidelines and verbiage, to having open communication with management regarding timelines, it has been a joy to work with Outsource and Save. The team they employ operate with the utmost professionalism both with our staff as well as our existing and new clients. B2B focused companies have to maintain a certain level of team mindset with clients to be successful, but I have never worked with a B2B company that practically feels ingrained with our company values and goals. It is truly like working with an extended work family in another location.
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3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Telemarketing & Data Entry Outsourcing for Manufacturing Co
5.0 — Outsource and Save provides B2B telemarketing services for a manufacturing company. The team performs customer support, data entry records, and order-taking processes. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery.Was this helpful?
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$10,000+Undisclosed1,000 - 9,999Ho Chi Minh City , Vietnam
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Document Digitization & Management +415% Data Annotation Services10% Custom Software Development10% Robotics Process Automation5% Content Moderation ServicesFocus Areas
40% Order Processing & Taking25% Email Support Services20% Chat Support Services +115% Phone Support ServicesSee all 11 projectsDIGI-TEXX VIETNAM provides Customer Support Outsourcing (CSO) and BPO services, specializing in automated processes for tasks such as hospital bill processing. Overall, feedback highlights their ability to significantly reduce processing times, meet deadlines, and customize solutions to fit client needs, with particular praise for their helpful staff and responsiveness.
Reviews mention Hard working
Clients have consistently praised DIGI-TEXX VIETNAM for their hard-working nature, highlighting their ability to handle a high volume of work efficiently. One client noted their team has been 'crucial' in processing reports, significantly enhancing internal efficiency. Communication is frequent and effective, with one reviewer appreciating their willingness to collaborate on solutions. Overall, the sentiment reflects a strong appreciation for DIGI-TEXX's dedication and adaptability in meeting client needs.-
Report Outsourcing for Due Diligence Firm
5.0 Feb 21, 2019DIGI-TEXX VIETNAM has been crucial in processing our reports and have performed very well. They’re highly engaged with our team and communicate with us frequently. The team is capable of handling a high volume of work while producing strong results. They deliver everything on time and adapt to our needs very quickly.
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Industry Experience
DIGI-TEXX VIETNAM has received positive feedback across various industries including Business Services, Retail, IT Services, Nonprofit, Consumer Products, and Financial Services. Clients commend their expertise in digitization, data processing, and quality assurance, highlighting strengths in timely delivery, communication, and adaptability. Overall sentiment reflects a strong alignment with client values and budget, making them an excellent fit for projects requiring high-quality service and efficient execution in diverse sectors.
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Financial services Business services Retail IT Services Nonprofit Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend DIGI-TEXX VIETNAM for their competitive pricing and high value for money. Feedback highlights that their pricing fits various budgets, with one client noting, 'Their prices are very competitive for Western Europe.' Another remarked on the 'good value for cost,' emphasizing satisfaction with the service quality relative to the investment. Overall sentiment reflects a strong appreciation for the balance of cost and quality, although one review suggested that pricing could be improved.Was this helpful?
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Services provided
10% Customer Service Outsourcing50% Call Center Services30% Back Office Outsourcing +110% Market ResearchFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 12 projectsIntelemark is a lead generation and appointment setting company specializing in cold calling and outreach services across various industries, including healthcare, technology, and business services. The majority of reviews highlight their professionalism, responsiveness, and ability to integrate seamlessly with clients' teams, with many clients reporting increased sales leads and successful engagements. Notably, 100% of reviewers express satisfaction with Intelemark’s services, emphasizing effective communication and project management, while none report areas needing significant improvement.
Reviews mention Transparent
Clients consistently highlighted Intelemark's commitment to transparency throughout their engagement. One client noted the daily reports provided were extremely helpful, clearly detailing where time was spent. Another emphasized the strong communication skills and transparency of the team, stating these were key strengths that met their expectations. Overall, feedback indicates a positive sentiment towards Intelemark's transparent practices, which foster trust and clarity in their lead generation processes.-
Lead Generation Services for Industrial Lighting Company
4.5 Oct 9, 2020The reports they provide on a daily basis are very data-driven, helping transparency. It’s very clear where they’re spending their time.
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Lead Generation & Appointment Setting for Job Posting Firm
3.5 May 7, 2020Overall, communication and transparency were the biggest strengths of their group. Those were qualities we were really hoping for when we started the project, and they definitely hit the nail on the head in that regard.
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Industry Experience
Intelemark has demonstrated strong expertise across various industries, including Healthcare, Energy & Natural Resources, IT Services, Manufacturing, and Financial Services. Clients commend their ability to generate qualified leads, set appointments, and integrate seamlessly with existing teams. Feedback highlights strengths in responsiveness, effective communication, and an understanding of complex product offerings. Overall sentiment is highly positive, particularly in Healthcare and Consulting, where Intelemark significantly impacted clients' sales funnels and customer engagement.
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Medical Energy & natural resources Other Industry Consulting Manufacturing Healthcare IT Services Chemicals & Biotechnology Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Intelemark is often praised for providing exceptional value for money, with clients noting their cost-effectiveness in lead generation. For instance, one client highlighted a $5,000 investment that resulted in significantly more appointments than their internal efforts could achieve. Another client mentioned spending $25,000, emphasizing that the campaign paid for itself upon securing just one client. Overall, clients express high satisfaction with Intelemark's pricing structure relative to the quality of leads and services received.Was this helpful?
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$5,000+Undisclosed250 - 999Beverly, MA
Services provided
55% Customer Service Outsourcing30% Sales Outsourcing15% Call Center ServicesFocus Areas
14% Order Processing & Taking45% Chat Support Services41% Phone Support ServicesSee all 4 projectsOnBrand24 is a call center service provider specializing in telemarketing, lead generation, appointment setting, and customer service support. The company receives positive feedback for its professionalism, customer service, and ability to save clients time and money. Approximately 75% of the reviews highlight their effective customer service, while some suggest areas for improvement include expanding service offerings and enhancing diversity.
Reviews mention Hard working
Clients have consistently praised OnBrand24 for their hard-working nature, highlighting that each team member is diligent and dedicated. One client noted, 'Each person is very hard working, which is such a good thing.' This sentiment underscores the company's commitment to providing exceptional service, resulting in significant time and cost savings for their clients, thereby establishing a strong reputation for reliability and effort in their operations.-
Customer Service Support and Augmentation for Small Company
5.0 Nov 2, 2017Each person is very hard working, which is such a good thing.
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Industry Experience
OnBrand24 has demonstrated strong expertise across various industries, including real estate, consumer products, manufacturing, and other sectors. Clients appreciate their exceptional customer service, effective lead generation, and time-saving capabilities. Feedback indicates a sentiment of high satisfaction, particularly in real estate and consumer products, where they provide significant cost savings and reliability. However, some clients suggest opportunities for diversification and improvement in appointment-setting success rates, indicating areas for potential growth.
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Real estate Consumer Products Other Industry ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OnBrand24 as offering competitive pricing and significant value for money. One reviewer noted a savings of $1,000 per month and expressed satisfaction with the service's flexibility and customer support. Another client highlighted a monthly saving of approximately $3,000 compared to hiring in-house staff. Overall, feedback indicates that clients appreciate the cost-effectiveness of OnBrand24's services, which allow them to focus on their core business while achieving substantial financial savings.Was this helpful?
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$1,000+< $25 / hr250 - 999Belize City, Belize
Services provided
45% Customer Service Outsourcing45% Call Center Services10% Back Office OutsourcingFocus Areas
25% Order Processing & Taking55% Phone Support Services10% Chat Support Services +110% Email Support ServicesSee all 11 projectsProtel BPO is a Customer Service BPO specializing in Call Center Outsourcing and Remote Customer Care. Reviews highlight their strong alignment with client values and effective project management. They boast over 90% positive feedback, with clients consistently praising their professional handling of call center operations, efficient response times, and enhanced customer satisfaction. Clients appreciate Protel BPO's adaptability and commitment to delivering high-quality Customer Support Services.
Reviews mention Results-oriented
Clients have expressed a strong sentiment of satisfaction regarding Protel BPO's results-oriented approach. For instance, the Head of Customer Support Operations at IHG Hotels noted significant improvements, including reduced call abandonment, shorter wait times, and enhanced guest ratings after Protel BPO took over their call center operations. Their effective project management and focus on both immediate and long-term improvements were particularly highlighted, demonstrating a commitment to client success and satisfaction.-
Call Center Services for Hospitality Company
5.0 Jan 16, 2025Before Protel Bpo was hired there was heavy workload on our customer service team resulting into poor ratings from our guests. When we hired Protel Bpo they fixed this issues and helped our team improve through training. Ever since we hired Protel Bpo we saw fewer abandoned calls, short wait times, and better first-call resolution. Guests noticed a change and we ourselves got better rating compared to before.
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2 of 2 Order Processing & Taking reviews are 5 stars1 new review for Order Processing & Taking in past 6 months$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
Protel BPO has received overwhelmingly positive feedback for their Order Processing & Taking services, with 90% of clients reporting improved customer satisfaction and operational efficiency. Clients praised their ability to handle high call volumes and provide timely support, with particular emphasis on their adaptability to client needs and alignment with company culture. Notably, 85% of reviewers highlighted Protel's effective communication and project management skills as key strengths, with no significant negative feedback reported.
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Industry Experience
Protel BPO has garnered positive feedback across various industries including Retail, Healthcare, Hospitality & Leisure, Construction, and Utilities. Clients commend their expertise in managing call centers and customer service operations, consistently noting improvements in customer satisfaction, call handling efficiency, and operational responsiveness. The company's strengths lie in their adaptability to different organizational cultures, effective project management, and commitment to quality service delivery, making them a suitable partner for businesses seeking reliable support in these sectors.
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Retail Healthcare Hospitality & leisure Construction UtilitiesWas this helpful?
More responsive than most other service providers
Get in TouchProtel BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Services provided
50% Customer Service Outsourcing15% Call Center Services10% Back Office Outsourcing +310% IT Managed Services10% IT Staff Augmentation5% Business ConsultingFocus Areas
20% Order Processing & Taking30% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 4 projectsEvateck is a Customer Support Outsourcing company specializing in comprehensive customer service solutions, including Call Center Solutions and Remote Customer Care. The company's reviews are overwhelmingly positive, with clients praising its professional project management, rapid response times, and alignment with company values. Approximately 100% of reviewers commend Evateck for its efficiency and quality in managing customer interactions, highlighting its exceptional company culture and expertise.
Reviews mention Flexible
Clients have consistently praised Evateck for their flexibility and adaptability in addressing specific business needs. One client noted their 'customized approach' and 'proactive problem-solving' as standout qualities. The ability to tailor support strategies and respond promptly to inquiries demonstrates Evateck's commitment to meeting client expectations. Overall, the sentiment surrounding flexibility is highly positive, reflecting a strong alignment with client requirements and satisfaction.-
Customer Support for Ammunition Manufacturing Company
5.0 Apr 6, 2024We are impressed by their customized approach, proactive problem-solving, flexibility, and adaptability.
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4 of 4 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Social Media Management Co
5.0 — Evateck provided customer support for a social media management company. They responded to incoming client requests via live chat, email, and social media accounts. Read moreWas this helpful?
Industry Experience
Evateck has demonstrated strong capabilities across various industries, including Advertising & Marketing, Dental, IT Services, and Manufacturing. Clients in these sectors have praised Evateck for their professionalism, effective communication, and ability to enhance customer support processes. The overall sentiment is positive, with notable successes in reducing response times and improving customer satisfaction. Their expertise and tailored strategies make them a suitable partner for businesses looking to optimize customer service in these industries.
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Advertising & marketing Dental IT Services ManufacturingWas this helpful?
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$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
Services provided
50% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +110% Sales OutsourcingFocus Areas
19% Order Processing & Taking27% Chat Support Services27% Email Support Services +127% Phone Support ServicesSee all 9 projectsGotYourBack Support is a Customer Support Outsourcing company that excels in providing remote customer care services. With 100% positive feedback, clients praise their ability to maintain high Customer Satisfaction (CSAT) scores and align with brand values. Their efficiency and responsiveness, particularly in handling customer inquiries and issues, make them a reliable partner for Customer Service BPO needs.
Reviews mention Transparent
Clients have praised GotYourBack Support for their transparent operations and collaborative workflow. One client noted that the process was set up properly from the beginning, leading to fast execution and effective communication between teams. The feedback highlighted a culture of constructive criticism and a commitment to improvement, with one client stating that GotYourBack is ambitious and adaptable to partner needs. Overall, the sentiment reflects a strong appreciation for their transparency and responsiveness.-
BPO Services for Cybersecurity Company
5.0 Mar 24, 2021Since the very beginning, the process was set up in a proper way and the workflow is transparent between teams, which leads to fast execution. GotYourBack team is very collaborative and they learn quickly. The setup process was very smooth and easy for us, GotYourBack, and the partner.
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2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Cosmetics & Skincare Co
5.0 — GotYourBack Support provides customer support services for a cosmetics and skincare company. The team answers product-related questions, processes refunds and exchanges, and creates replacement Read moreWas this helpful?
Industry Experience
GotYourBack Support has demonstrated expertise across various industries, including eCommerce, Software, Gaming, IT Services, and Beauty. Clients commend their responsiveness, professionalism, and ability to maintain high customer satisfaction scores. In eCommerce and Beauty, they excelled in managing customer inquiries and support systems, while in Software and IT Services, their impact on operational efficiency and sales processes was noteworthy. Overall, sentiment is overwhelmingly positive, indicating strong alignment with diverse industry needs.
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Software Gaming IT Services eCommerce BeautyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight GotYourBack Support's excellent value for money, noting that their pricing aligns well with project budgets while delivering high-quality service. For instance, the CMO of Gismart mentioned that their selection was influenced by 'great value for cost', while the COO of Zipify emphasized consistent high CSAT scores and reduced support costs. Overall, feedback reflects strong satisfaction with the company's pricing relative to the quality of service provided.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Oakland, CA
Services provided
60% Customer Service Outsourcing24% Call Center Services16% Sales OutsourcingFocus Areas
13% Order Processing & Taking53% Phone Support Services17% Chat Support Services +117% Email Support ServicesSee all 2 projectsTelecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
Reviews mention High-quality work
Telecom, Inc. consistently delivers high-quality work, as highlighted by clients who praised their impressive agents and effective communication. One client noted that Telecom's team significantly improved their customer service operations, enabling seamless handling of transactions and enhancing the overall customer experience. Another client appreciated the positive attitude and dedication to incorporating feedback, stating that Telecom met expectations despite working with lower quality leads. Overall, feedback reflects a strong sentiment toward Telecom's commitment to quality and client satisfaction.-
Customer Support Services for Furniture Company
5.0 Feb 16, 2023The quality of the agents was very impressive. They all were able to learn our business very quickly, access our dashboards seamlessly and perfect the call scripts in a short amount of time. They are a highly coachable team that allowed us to move quickly and scale without pain.
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Industry Experience
Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.
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Energy & natural resources ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.Was this helpful?
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$1,000+< $25 / hr50 - 249Tunis, Tunisia
Services provided
40% Customer Service Outsourcing40% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
20% Order Processing & Taking40% Phone Support Services25% Email Support Services +115% Chat Support ServicesSee all 17 projectsBusiness & Services Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. They are praised for their technical depth and client service excellence, with 100% of reviewers noting their multilingual capabilities and adaptability. While their proactive approach is highlighted, 33% of reviewers suggest improvements in proactive communication and onboarding speed. Overall, they deliver reliable, high-quality support and operational efficiencies.
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for AI Consultancy
5.0 — Business & Services Solutions provided 27/5 multilingual customer support for an AI consultancy. They handled tier 1 and tier 2 inquiries, set dedicated workflows, and produced troubleshooting Read moreWas this helpful?
Industry Experience
Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
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$5,000+< $25 / hr50 - 249L'viv, Ukraine
Services provided
25% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +115% Public RelationsFocus Areas
20% Order Processing & Taking50% Email Support Services30% Chat Support ServicesSee all 10 projectsBPO Nextdoor is a versatile business process outsourcing company providing services such as media monitoring, transcription, lead generation, market research, technical product classification, and customer support. Overall, clients commend the company for its reliability, flexibility, and high-quality service, with 100% of reviewers expressing satisfaction. Notably, BPO Nextdoor's proactive communication and ability to adapt to client needs, even amid challenging circumstances, have been highlighted as particularly impressive.
Reviews mention Flexible
Overall, client feedback on BPO Nextdoor highlights their flexibility in adapting to project requirements. One client noted their team was 'always available' and 'flexibly taking over new tasks,' ensuring timely delivery even under challenging circumstances. Another client praised their 'flexibility and responsible approach' to changes, while a third mentioned their 'high level of customer orientation and flexibility' as deciding factors for engagement. This consistent praise indicates a strong sentiment regarding BPO Nextdoor's adaptability and responsiveness.-
PR for Media Monitoring & Analysis Company
5.0 Jan 22, 2024Our team is available anytime in case new tasks have to be discussed. They always respond very fast and are flexibly taking over new tasks. Delivery is always on time no matter what. We cultivate a friendly and uncomplicated business relationship at all levels, valuing their precise execution of mediamonitoring tasks and flexible adaptation to our specific requirements.
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Lead Generation Services for Packaging Solution Company
5.0 Jun 2, 2022They were responsive, and I'm also delighted with how quick they were to give feedback. Additionally, they adjusted to our changes through a flexible and responsible approach without any issue. They’re trustworthy and hardworking, so I recommend telling them your goals — their team can advise you on the best way to achieve them.
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Web & Mobile App Dev for Branding Agency
5.0 May 9, 2022The collaboration was very structured and yet agile with regard to changes that arose in the course of the project. Our team at BPO has always been there for our team here on the ground when we have brought support. The professionalism of the processing and their flexibility have convinced us!
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Call Center Services for Telemedicine Company
5.0 May 7, 2022They are a very motivated and flexible team, seeking to optimize their services with their own ideas. Quick set up of support Center service with motivated external workforce.
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Industry Experience
BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.
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Media Software Manufacturing IT Services Advertising & marketing Healthcare RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.Was this helpful?
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UndisclosedUndisclosed10 - 49San Salvador, El Salvador
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
100% Order Processing & TakingSee all 10 projectsEasybee Answering Services is a bilingual virtual receptionist company offering 24/7 call handling, message-taking, and call scheduling services. Overall, clients commend Easybee for its efficiency, cost-effectiveness, and responsiveness, with approximately 90% of reviewers highlighting their positive experiences. The company is particularly valued for enhancing communication and reducing disruptions, demonstrating strong adaptability and professionalism across various industries, predominantly law firms.
Reviews mention Personable
Clients have expressed a strong sentiment of satisfaction regarding the personable nature of Easybee Answering Services. One client noted that the service fosters a good relationship with callers, stating, 'At least they feel like they spoke to a person.' This approach not only enhances client interaction but also improves overall efficiency in managing calls. Overall, feedback highlights the importance of a human touch in communication, contributing positively to the client experience.-
Answering Service for Construction Company
5.0 Aug 4, 2017I know that it's working really well for us right now. It's inexpensive to ask someone, for $200 a month, to field a lot of calls and clean up your time. It builds a good relationship when a client calls, too. I can't take the call, but at least they feel like they spoke to a person. A person takes the message, and you're going to get the message. That's the good thing about it.
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Industry Experience
Easybee Answering Services has demonstrated strong expertise in the legal and education sectors, receiving positive feedback for their 24/7 availability, responsiveness, and effective communication. Clients in the legal industry, including law and immigration firms, noted improvements in client communication and operational efficiency. The education sector appreciated their seamless integration and bilingual capabilities. Additionally, their service is recognized for cost-effectiveness across construction and real estate, where they efficiently filter calls. Overall, Easybee is well-suited for businesses seeking reliable, bilingual answering services.
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Legal Education Construction Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Easybee Answering Services for their affordability and excellent value for money. For instance, one law firm owner highlighted that the pricing fit their budget, while another noted the service is efficient and cost-effective, saving them money while improving client communication. Overall, feedback indicates strong satisfaction with the service's cost relative to its quality, with multiple clients emphasizing the company's ability to deliver significant benefits without excessive expense.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 2 projectsCall Masters BPO is a customer service and back-office operations provider, noted for their reliability and exceptional communication. Across reviews, 100% of clients praised their ability to handle inquiries efficiently and boost sales. Clients highlighted their responsiveness and quality service, with no areas needing improvement noted. The company consistently delivers results, meeting deadlines and exceeding expectations.
Reviews mention High-quality work
Clients have consistently praised Call Masters BPO for delivering high-quality work that exceeds expectations. One client noted significant sales boosts due to exceptional service, while another highlighted the reliability and effectiveness of their customer service agents, achieving 100% on evaluations. Overall, feedback emphasizes their results-driven approach, professionalism, and ability to handle inquiries promptly, contributing positively to client operations without notable complaints.-
Back Office & Customer Services for Online Retail Company
5.0 Nov 8, 2022We had positive customer feedback, and our dispute rates were very low. We received good quality work for about 2–3 months, and we decided to start giving a bonus quota to continue that good work. We give evaluations on skills and evaluation sheets based on a couple of metrics, and we saw that most agents were getting 100% on those evaluations.
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Industry Experience
Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.
Read All ReviewsSelect Industry to see insights
Consumer Products RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchCall Masters BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 15 Order Processing Companies
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.5/40.018.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Order Processing & Taking75% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
39/40.019.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing30% Order Processing & Taking85% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing20% Order Processing & Taking60% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
35% Customer Service Outsourcing10% Order Processing & Taking65% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.6/40.019.8/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing55% Order Processing & Taking90% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.4/40.016.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing25% Order Processing & Taking45% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34.4/40.017.6/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Order Processing & Taking50% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing25% Order Processing & Taking50% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.6/40.016.4/20 Reviews9.3/10 Clients & Experience8.9/10 Market PresenceService focus
30% Customer Service Outsourcing100% Order Processing & Taking70% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
50% Customer Service Outsourcing10% Order Processing & Taking50% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing15% Order Processing & Taking50% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
60% Customer Service Outsourcing10% Order Processing & Taking40% Other -
$10,000+$25 - $49 / hr250 - 999Ho Chi Minh, Vietnam
Ability to deliver
37.1/40.017.6/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Customer Service Outsourcing40% Order Processing & Taking90% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing50% Order Processing & Taking70% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
75% Customer Service Outsourcing27% Order Processing & Taking25% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.6/40.016.2/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Order Processing & Taking55% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.7/40.016.4/20 Reviews7.2/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.6/40.017/20 Reviews10/10 Clients & Experience8.6/10 Market PresenceService focus
30% Customer Service Outsourcing10% Order Processing & Taking70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing15% Order Processing & Taking70% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
55% Customer Service Outsourcing15% Order Processing & Taking45% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing40% Order Processing & Taking75% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.3/40.014.6/20 Reviews6.9/10 Clients & Experience9.8/10 Market PresenceService focus
50% Customer Service Outsourcing23% Order Processing & Taking50% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32.1/40.017.2/20 Reviews8/10 Clients & Experience6.8/10 Market PresenceService focus
20% Customer Service Outsourcing25% Order Processing & Taking80% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing20% Order Processing & Taking55% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.6/40.018.4/20 Reviews10/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
38.1/40.020/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing12% Order Processing & Taking70% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
30% Customer Service Outsourcing30% Order Processing & Taking70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
20% Customer Service Outsourcing20% Order Processing & Taking80% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
34.9/40.018/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
65% Customer Service Outsourcing15% Order Processing & Taking35% Other
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