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$5,000+< $25 / hr250 - 999Davao City, Philippines
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Finance & Accounting Outsourcing (FAO)20% Sales OutsourcingFocus Areas
15% Order Processing & Taking35% Phone Support Services30% Email Support Services +120% Chat Support ServicesSee all 5 projectsSPLACE BPO is a Customer Service BPO specializing in Call Center Solutions and Outsourced Customer Support. With high ratings and positive feedback, clients commend their attentive and timely project management, engaging culture, and efficient handling of customer interactions. Notably, 100% of clients appreciate their responsiveness and integration into team dynamics, although some suggest improving communication timing.
1 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales Outsourcing for Water Filtration Co
5.0 — SPLACE BPO provides customer service and sales outsourcing services for a water filtration company. The team is also responsible for providing technical support. Read moreWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients have consistently highlighted SPLACE BPO's competitive pricing and overall value, often noting that their services fit within budget constraints. For instance, one client appreciated that SPLACE's pricing was a key factor in their selection. Another client, who invested significantly, reported a substantial increase in sales, reinforcing the perception of high value for money. Overall, feedback indicates satisfaction with the cost-effectiveness and quality of services provided by SPLACE BPO.Was this helpful?
More responsive than most other service providers
Get in TouchSPLACE BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 5 projectsCloud Sourcing is a Customer Support Outsourcing firm excelling in comprehensive BPO services, including billing, customer support, and marketing. The company boasts a 100% positive feedback rate, with clients highlighting their prompt communication and efficiency. Over 80% of reviews emphasize their ability to enhance operational productivity and achieve significant cost savings.
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back-Office Support for ABA Therapy Center
5.0 — Cloud Sourcing provides back-office support for an ABA therapy center. The team handles the client's billing process, patient scheduling, customer support, accounting, and bookkeeping. Read moreWas this helpful?
Industry Experience
Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
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Healthcare Real estate Transportation Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.Was this helpful?
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UndisclosedUndisclosed250 - 999Suffern, NY
Services provided
20% Customer Service Outsourcing25% Back Office Outsourcing20% Accounting +220% Call Center Services15% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesFGC+ is a Back Office Outsourcing company. Founded in 2011, the team offers Back Office Outsourcing and Accounting.
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$1,000+< $25 / hr50 - 249Nottingham , England
Services provided
35% Customer Service Outsourcing55% Call Center Services10% Back Office OutsourcingFocus Areas
15% Order Processing & Taking50% Chat Support Services25% Phone Support Services +110% Email Support ServicesAnswer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+Undisclosed50 - 249București, Romania
Services provided
15% Customer Service Outsourcing85% Call Center ServicesFocus Areas
30% Order Processing & Taking30% Phone Support Services25% Email Support Services +115% Chat Support ServicesCall center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service
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$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +110% Finance & Accounting Outsourcing (FAO)Focus Areas
20% Order Processing & Taking50% Phone Support Services20% Chat Support Services +110% Email Support ServicesSee all 52 projectsBig Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes.
Reviews mention Personable
Clients consistently praised Big Outsource for their personable approach, noting the ability of virtual assistants to quickly adapt to brand voices and provide tailored support. One CEO highlighted how their VA effectively captured the company's tone, showcasing curiosity and attention to detail. Similarly, a Senior Manager appreciated the personalized matching process, which ensured the assistant's experience aligned with their needs. Overall, the sentiment reflects a strong appreciation for the company's commitment to understanding and meeting client expectations.-
Customer Service Outsourcing for Beauty Brand
5.0 Jun 14, 2025I appreciated that they didn’t just assign someone randomly. There was a clear effort to match me with a VA who had experience in ecommerce and customer service. It felt personalized. Also, her English skills and tone were a perfect fit for my brand voice.
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VA & Back Office Outsourcing for FinTech Co
5.0 Jul 29, 2025I loved how the VA quickly picked up my tone of voice and was able to write captions that felt authentic to my brand. She was curious, attentive, and clearly took pride in getting the little details right. For a solo founder like me, that’s golden.
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16 of 16 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 16 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Back Office Outsourcing for Insurance Brokerage
5.0 — Big Outsource provided virtual assistant services for an insurance brokerage. The team managed the client's calendar, sent invoices, followed up on late payments, and uploaded photo sets to client Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Big Outsource for their competitive pricing and exceptional value for money. Feedback highlights that their services fit within budget constraints while delivering high-quality outcomes. One client noted a 30% improvement in turnaround time, attributing this success to the efficient support provided at a reasonable cost. Another emphasized the reliability and professionalism of their team, making it feel like an extension of their own operations. Overall, clients regard Big Outsource as a cost-effective solution that enhances operational efficiency.Was this helpful?
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +110% CRM Consulting and SIFocus Areas
25% Order Processing & Taking45% Phone Support Services15% Chat Support Services +115% Email Support ServicesSee all 11 projectsWelsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.
Reviews mention High-quality work
Clients have consistently praised Welsend for their high-quality work, highlighting their professionalism and speed of execution. One client noted, 'We have already been impressed by the Welsend team's professionalism, speed of execution, and delivery quality.' Additionally, the management team was described as 'competent' and the service quality as 'excellent,' reinforcing the overall sentiment of satisfaction with the quality of work provided.-
Outbound Call Support for Hotel Chain
5.0 Feb 15, 2022They have a competent management team, excellent service quality, and truly a value for investment!
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Read All ReviewsWhat Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.Was this helpful?
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View PackagesExcellent Customer Service in Manila and China
Excellent Customer Service in Manila and ChinaWas this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
30% Customer Service Outsourcing20% Back Office Outsourcing10% Accounting +410% E-Commerce Development10% Ecommerce Marketing10% Graphic Design10% Web DesignFocus Areas
100% Order Processing & TakingSee all 2 projects2ndOffice is a Customer Service BPO company providing outsourced customer support and call center solutions. Reviews highlight their exceptional project management, commitment, and responsiveness, with 100% positive feedback on their customer service quality and team integration. Their dedication to customer care and value proposition make them a preferred choice for customer support outsourcing.
Reviews mention Puts the customer first
The overall sentiment from clients regarding 2ndOffice emphasizes a strong customer-first approach. One client highlighted their 'outstanding management and internal support,' noting that 2ndOffice was 'responsive' and executed tasks 'perfectly.' Additionally, the commitment of 2ndOffice's team to customer satisfaction was particularly praised, with one client stating, 'the people and their commitment to us the customer' were impressive. Overall, clients feel valued and supported throughout their projects.-
Customer Service Outsourcing for Omnichannel Retailer
5.0 Oct 31, 2023Outstanding management and internal support with direct supervision, training support, SOP creation and quality assurance team. Something we as a small company could not afford. They were responsive and executed everything perfectly. Really the people and their commitment to us the customer and dedication to perform for the customers.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Omnichannel Retailer
5.0 — 2ndOffice handles Amazon returns and financial information using NetSuite for an omnichannel retailer. They oversee communication with customers, manage sales and promotions, and answer product Read moreWas this helpful?
Industry Experience
2ndOffice has received positive feedback primarily from clients in the Retail and Business Services industries. In Retail, they excelled in customer support, management, and delivering high-quality service, significantly enhancing operational efficiency. In Business Services, their inbound call handling proved cost-effective, saving clients substantial amounts on staffing. Overall sentiment highlights their expertise in customer communication, responsiveness, and value, making them a strong fit for companies seeking reliable support in these sectors.
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Retail Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding 2ndOffice's cost-effectiveness and value for money. One COO highlighted the 'good value for cost' and exceptional support provided, while another client noted significant savings in staffing expenses, stating that 2ndOffice 'saves our company thousands of dollars.' Overall, feedback indicates that 2ndOffice delivers high-quality services at a reasonable price, making it a valuable partner for businesses seeking cost-efficient solutions.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Austin, TX
Services provided
50% Customer Service Outsourcing25% Call Center Services25% Sales OutsourcingFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 10 projectsContactWorks is a premier Customer Support Outsourcing firm specializing in Call Center Solutions and Customer Service BPO. With a 100% positive feedback rate, clients laud their exceptional responsiveness, project management, and alignment with company values. Approximately 80% of reviewers highlight their effective communication and 24/7 support capabilities, underscoring their role as a reliable extension of client teams.
Reviews mention Great team
ContactWorks has received positive feedback for their exceptional team performance. A senior support manager from Tengo Internet highlighted their ability to provide world-class technical support, stating that the team consistently meets KPIs and effectively handles customer inquiries. The client praised ContactWorks for hiring quality talent and maintaining strong communication. Overall, the sentiment reflects a high level of satisfaction with the team's flexibility and solution-oriented approach, reinforcing their long-standing partnership.-
Staffing & Call Center Services for Wireless Solutions Co
5.0 May 8, 2025ContactWorks does a great job with the type of people they hire. If they didn’t hire good talent, a lot of things would slip. However, they’ve done a great job finding the right talent. Punctuality is good, and the cadence we have with their leadership and operations teams is strong. We use a combination of Google Meet and Microsoft Teams for communication.
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Industry Experience
ContactWorks has demonstrated strong expertise across various industries, including Business Services, Telecommunications, Education, and Retail. Clients commend their exceptional customer support and adaptability, particularly in delivering tailored solutions for technical and operational challenges. In Business Services and Telecommunications, they are noted for their ability to enhance customer experiences and meet strict SLAs. The overall sentiment is overwhelmingly positive, highlighting their reliability, responsiveness, and commitment to client success, making them a suitable partner for businesses in these sectors.
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Telecommunications IT Services Transportation Education Retail Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
ContactWorks is frequently recognized for its competitive pricing and overall value for money. Clients noted that the company's pricing fit their budgets while delivering exceptional service. For instance, one client emphasized that ContactWorks offered 'good value for cost' and effectively protected their brand voice while remaining cost-effective. Another client pointed out that the partnership resulted in significant cost savings and operational efficiency. Overall, the sentiment is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Services provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +215% Employer of Record (EOR) Services5% Data Annotation ServicesFocus Areas
15% Order Processing & Taking30% Email Support Services30% Phone Support Services +125% Chat Support ServicesSee all 10 projectsBoldr. is a Customer Service BPO company that specializes in outsourced customer support and offers comprehensive solutions such as 24/7 multi-language support. They have been praised for their adaptability, responsiveness, and significant cost savings for clients. Notably, 90% of reviews highlight their positive impact on metrics like CSAT and cost efficiency, though some note room for improvement in hiring speed.
Reviews mention Personable
Boldr has received overwhelmingly positive feedback regarding their personable approach. Clients highlight their understanding of client objectives and responsiveness to individual treatment, noting that Boldr's team members exhibit pleasant and friendly personalities. One client emphasized their flexibility and commitment to instilling important soft skills within their team. Additionally, Boldr's involvement in community upliftment projects was praised, showcasing their dedication beyond business interests. Overall, the sentiment is highly favorable, with no significant areas for improvement identified.-
Customer Service for E-Commerce and Consumer Products Co.
5.0 Jul 19, 2022They really understand us as a client and resonate with our objectives, including the soft skills that we want to instill in all our team members. From a personnel standpoint, they’ve been highly responsive to the way we treat individuals at our company and by extension their team. Their flexibility in this regard and appreciation for this really stands out.
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Industry Experience
Boldr. has demonstrated expertise across various industries, including consumer products, retail, insurance, and manufacturing. Feedback indicates significant strengths in customer support, project management, and scalability. Clients appreciate their adaptability and cultural alignment, particularly in enhancing operational efficiency and customer satisfaction. Overall sentiment across industries is positive, with clients noting substantial cost savings and improved service delivery. Potential partners in retail and consumer services would likely benefit most from Boldr.'s tailored solutions.
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Other industries Retail Manufacturing Consumer Products Other Industry Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Boldr. for their cost-effectiveness and value for money, often noting significant savings. For example, one client reported an annual savings of $6 million due to their partnership. Another highlighted Boldr.'s pricing as fitting their budget while providing great value. Overall, the sentiment reflects that Boldr. delivers high-quality services at competitive prices, making them a preferred choice for businesses seeking effective outsourcing solutions.Was this helpful?
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
50% Customer Service Outsourcing25% Back Office Outsourcing15% Call Center Services +110% HR OutsourcingFocus Areas
10% Order Processing & Taking30% Chat Support Services30% Email Support Services +130% Phone Support ServicesSee all 45 projectsLimTC is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight a 100% positive feedback rate, emphasizing their cultural fit, value for cost, and adaptability. Impressively, LimTC improved onboarding efficiency by 40% and raised a company's Net Promoter Score by 25 points, showcasing their effectiveness in enhancing customer satisfaction and operational performance.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent client feedback on LimTC highlights their effective handling of customer support tasks, achieving a 90% resolution rate for inbound calls and 70% for emails. Clients appreciate the company's cultural fit, responsiveness, and commitment to improvement. However, project management lacks prioritization, operating on a first-come-first-served basis. Overall, the sentiment is positive, with clients valuing the multilingual support and the alignment of LimTC's values with their own operational goals.Was this helpful?
11 of 11 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — LimTC has provided call center services for an e-commerce company. The team has been responsible for lead generation, customer inquiries handling, and order processing. Read moreWas this helpful?
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UndisclosedUndisclosed1,000 - 9,999Noida, India
Services provided
30% Customer Service Outsourcing40% Call Center Services20% Market Research +110% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 5 projectsGo4customer is a Customer Service BPO offering comprehensive call center outsourcing solutions. The company has a strong reputation, with reviews highlighting increased client satisfaction, enhanced staff morale, and improved compliance. Approximately 100% of reviewers praise their personalized approach and responsiveness, emphasizing timely delivery and strategic problem-solving in customer support outsourcing.
Reviews mention Efficient
Clients have consistently highlighted Go4Customer's efficiency in delivering services. The CEO of Barrantes Group Living Inc. noted their timely support and proactive problem-solving, which greatly improved operational efficiency and client satisfaction. Similarly, Digital Baba Online commended Go4Customer for their on-time delivery and effective communication, emphasizing their commitment to enhancing customer experience. Overall, the sentiment regarding efficiency is overwhelmingly positive, showcasing Go4Customer's capability to meet project demands effectively.-
Customer Service & Back-Office for Residential Support Co
5.0 Feb 14, 2025Operational Efficiency: By leveraging Go4Customer's expert guidance, our staff became more efficient in executing daily programming, leading to improved outcomes for our clients. Project management was handled efficiently. Go4Customer's team: Delivered on Time: All key deliverables, including compliance training and quarterly reports, were provided punctually, ensuring our operational needs were met.
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Call Center Services for Digital Mareketing & IT Company
5.0 Jul 27, 2023Digital Baba Online's project management was efficient and effective. They consistently delivered items on time, meeting project milestones and deadlines. Their responsiveness to our needs was commendable, as they promptly addressed any concerns or requests we had during the project. Communication was smooth, and they demonstrated a proactive approach in keeping us informed about the progress.
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Industry Experience
Go4customer has demonstrated expertise in providing call center services across various industries, including Information Technology and other sectors such as residential support services. Positive feedback highlights their strengths in client engagement, operational support, and compliance adherence, particularly enhancing client satisfaction and staff morale in the residential sector. In IT, they effectively handle high call volumes, contributing to productivity and cost savings. Overall, their customer-centric approach and adaptability position them as a strong fit for clients seeking reliable support in these industries.
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IT Services Healthcare Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding Go4Customer's pricing and value for money is predominantly positive. Clients praised the company for offering 'good value for cost' and highlighted the ease of their billing structure. One client noted they saved $1,000 monthly, while another mentioned saving about $4,000, indicating significant financial benefits. Overall, clients appreciated the combination of quality services and competitive pricing, reinforcing Go4Customer's reputation as a cost-effective partner for call center solutions.Was this helpful?
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$1,000+< $25 / hr250 - 999Afton, WY
Services provided
65% Customer Service Outsourcing25% Call Center Services10% IT Staff AugmentationFocus Areas
15% Order Processing & Taking30% Email Support Services30% Phone Support Services +125% Chat Support ServicesSee all 36 projectsWOW24-7 is a Customer Support Outsourcing company specializing in 24/7 customer service BPO solutions. Across reviews, clients praise their responsiveness, proactive engagement, and consistent service quality, with over 90% highlighting their timeliness and professionalism. Despite some knowledge gaps, their commitment to continuous improvement and adherence to SLAs sets them apart in the outsourcing industry.
2 of 4 reviews are 5 stars3 new reviews for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of WOW24-7 highlight their strong commitment to customer support, emphasizing timely responses and effective ticket management. Clients noted improved response times and proactive communication, with one stating, "Their focus on refining processes... reflects a culture of continuous improvement." While some mentioned knowledge gaps in complex scenarios, overall sentiment is positive, with clients praising the team's reliability and responsiveness, stating, "They are a strong and reliable partner in supporting my company’s success."Was this helpful?
10 of 12 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 12 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Risk Management Company
5.0 — WOW24-7 provides customer support services for a risk management company. The team is responsible for providing level one customer support. Read moreWas this helpful?
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$1,000+< $25 / hr50 - 249Manila, Philippines
Services provided
75% Customer Service Outsourcing15% Call Center Services10% Back Office OutsourcingFocus Areas
27% Order Processing & Taking55% Phone Support Services18% Chat Support ServicesSee all 32 projectsAidey is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their customer reviews are overwhelmingly positive, with 100% noting improvements in response times, customer satisfaction, and operational efficiencies. Clients frequently commend Aidey's emotional intelligence, attention to detail, and proactive issue identification, highlighting them as a reliable partner for customer support outsourcing.
Reviews mention Well-organized projects
Clients have praised Aidey for their well-organized project management, noting the impressive coordination and proactive communication demonstrated throughout the engagement. One client highlighted the effectiveness of having a dedicated account manager who conducted weekly operations meetings, ensuring timely responses to needs. The ability to adapt to changing circumstances, such as training over a weekend for a product update, further exemplifies their commitment to organization and flexibility, resulting in improved support outcomes.-
Call Center & Customer Support for Real Estate SaaS Platform
5.0 Jun 12, 2025Impressively well-organized. We had a dedicated account manager who ran weekly operations meetings with our internal CX lead. They were proactive — whenever volume spiked, they offered shift changes or backup agents without being asked. When we rolled out a major product update, they trained their team over a weekend and were ready before we launched.
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6 of 6 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 6 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Mobile Banking Company
5.0 — Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior Read moreWas this helpful?
Industry Experience
Aidey demonstrates significant expertise in various industries, notably manufacturing, financial services, fitness, and education. Positive feedback highlights their strengths in improving customer support metrics, enhancing operational efficiency, and fostering a culture of empathy and responsiveness. Manufacturing and financial services clients reported substantial reductions in response times and increased customer satisfaction, while feedback from education and fitness sectors emphasized Aidey's adaptability and reliability. Overall sentiment across these industries suggests Aidey is a strong candidate for businesses seeking efficient customer support solutions.
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Manufacturing Financial services Fitness Software Real estate Media Education Hospitality & leisure Healthcare Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Aidey consistently receives positive feedback regarding their cost-effectiveness and value for money. Clients appreciate that Aidey's pricing aligns with their budgets while delivering high-quality services. For instance, a client noted, 'Good value for cost,' highlighting their satisfaction with the balance between price and service quality. Overall, the sentiment towards Aidey's pricing is favorable, with clients frequently mentioning their affordability and effective support as key reasons for choosing them.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
50% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +115% IT Managed ServicesFocus Areas
23% Order Processing & Taking77% Phone Support ServicesSee all 9 projectsGlobal Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions.
Reviews mention Efficient
Client feedback highlights Global Response's efficiency as a key strength, noting that they significantly alleviate workload by managing inbound services effectively. One client emphasized their efficiency by stating, 'They take the hard work off our hands,' and reported saving thousands of dollars and hours monthly. Overall, the sentiment is highly positive, with clients considering them the 'best in the business' for their responsive and effective service.-
System Management and Maintenance for Retail Company
4.5 Nov 2, 2017They are the best in the business. They are efficient. They need more options.
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Industry Experience
Global Response has garnered positive feedback across various industries, notably Financial Services, Hospitality & Leisure, Retail, Real Estate, Business Services, and Healthcare. Clients commend their expertise in providing innovative solutions, effective customer service, and efficiency in handling high call volumes. Financial Services clients particularly highlight cost savings and reliability, while Hospitality clients appreciate their commitment to enhancing customer experiences. Overall, Global Response is recognized for its strong infrastructure and responsiveness, making it a suitable partner for businesses needing scalable inbound services.
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Financial services Hospitality & leisure Retail Real estate Business services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Global Response is frequently recognized for providing significant value for money, with clients noting substantial savings and efficiency improvements. For instance, one client estimated savings of $12,000 monthly, while another highlighted the affordability of services aimed at reducing costs. Overall, clients express satisfaction with the company's pricing structure, describing it as reasonable and beneficial, although some details remain undisclosed. The sentiment is predominantly positive, emphasizing the company's effectiveness and innovative approach.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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$1,000+< $25 / hr250 - 999
Services provided
55% Customer Service Outsourcing25% Call Center Services10% Back Office Outsourcing +25% AI Consulting5% StaffingFocus Areas
15% Order Processing & Taking60% Chat Support Services15% Phone Support Services +110% Email Support ServicesSee all 8 projectsLTVplus is a Customer Support Outsourcing company excelling in remote customer care and call center solutions. Across their reviews, 100% of clients highlight their timely delivery and effective communication, while 67% mention cost-effectiveness and alignment with company values. Notably, 50% commend their ability to enhance customer satisfaction and retention significantly.
Reviews mention Timely
Overall, client sentiment regarding LTVplus's timeliness is highly positive. One client noted that all project milestones were delivered on or ahead of schedule, with the final deliverable completed two weeks early. Another client emphasized their ability to meet deadlines on email responses and praised the fantastic communication and visibility provided by the LTVplus team. Both clients expressed satisfaction with the timely execution of tasks and responsiveness to needs, indicating a strong commitment to punctuality.-
Customer Service Outsourcing for Refurbished Electronics Retailer
5.0 Jan 12, 2024The ability to meet deadlines on email response was noted as very proficient. The overall management of our LTV account has been satisfactory, with visibility provided as needed and communication always being fantastic with all team members.
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Customer Service Outsourcing for Cold Pack Company
4.5 May 14, 2025Delivered all project milestones on or ahead of schedule, with the final deliverable completed two weeks early. Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes. They do. Always on time.
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1 of 1 Order Processing & Taking reviews is 5 stars$200,000 – $999,999 avg. project costOrder Processing & Taking Experience
LTVplus has consistently received positive feedback for their Order Processing & Taking services, highlighted by a 98% increase in customer satisfaction and a 104% boost in retention rates. Clients commend their rapid response times, with replies in under 20 seconds and resolution times under 10 minutes. The company's adaptability to change and alignment with client values are frequently noted strengths. Overall, there are no reported areas for improvement, indicating a strong client satisfaction rate.
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Industry Experience
LTVplus has demonstrated strong expertise across various industries, including eCommerce, Education, Retail, Automotive, and Advertising & Marketing. Clients praised their responsiveness, ability to meet deadlines, and effective customer support strategies, with notable improvements in customer satisfaction and retention rates. Overall, feedback reflects a positive sentiment, highlighting LTVplus as a reliable partner for businesses seeking enhanced customer service solutions tailored to their specific industry needs.
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eCommerce Education Retail Automotive Advertising & marketing Other industriesWas this helpful?
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$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Services provided
45% Customer Service Outsourcing45% Back Office Outsourcing10% Sales OutsourcingFocus Areas
20% Order Processing & Taking30% Phone Support Services25% Chat Support Services +125% Email Support ServicesSee all 22 projectsPexly is a Customer Support Outsourcing and Customer Service BPO provider praised for its efficient project management and ability to adapt to client needs across various industries. With over 90% of reviews highlighting their flexibility, professionalism, and cost-effectiveness, Pexly excels in delivering timely, multilingual support, which enhances customer satisfaction and aligns with company values.
2 of 2 Order Processing & Taking reviews are 5 stars$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
Pexly has consistently received positive feedback for their Order Processing & Taking services, with 100% of reviews indicating satisfaction. Clients highlighted Pexly's quick response times, high-quality customer service, and effective project management. Notably, 100% of reviewers acknowledged improved customer satisfaction and operational efficiency. Client testimonials laud Pexly's expertise in recruiting skilled agents and adaptability to meet specific business needs, solidifying their reputation as a reliable partner in enhancing customer support.
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6 of 7 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 7 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Automotive Company
5.0 — Pexly provides customer service support for an automotive company. They're responsible for answering customer requests through voice calls, chat, and email. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Pexly's pricing as fitting within their budgets while providing excellent value for money. One client noted, 'Pricing fit our budget' and 'Good value for cost' when selecting Pexly. Another client echoed this sentiment, emphasizing their satisfaction with cost-effectiveness and the quality of service received. Overall, the feedback reflects a strong positive sentiment regarding the company's affordability and the high return on investment delivered through their services.Was this helpful?
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
25% Customer Service Outsourcing25% Sales Outsourcing10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Recruiting10% Recruitment Process Outsourcing10% StaffingFocus Areas
40% Order Processing & Taking20% Chat Support Services20% Email Support Services +120% Phone Support ServicesSee all 38 projectsCrewBloom is a customer service outsourcing company specializing in providing remote customer care and support services. The reviews highlight a 100% positive feedback rate, praising their ability to deliver efficient, timely customer service and support, with high ratings for responsiveness and value for cost. Additionally, 80% of clients appreciated their quick onboarding and adaptability to specific business needs.
3 of 5 Customer Service Outsourcing reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Amazon Account Management for Virtual Assistant Company
5.0 — CrewBloom provides ongoing BPO services for a virtual assistant company. The team is responsible for setting up and scaling Amazon FBA businesses for end clients. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express strong satisfaction with CrewBloom's value for money, noting competitive pricing and high-quality service. A CEO highlighted their cost-effectiveness, stating, 'CrewBloom provides quality work at competitive rates, enabling us to scale capabilities cost-efficiently.' Another client appreciated the 'great culture fit' and 'good value for cost.' The sentiment across reviews indicates a consistent perception of CrewBloom as a reliable partner that delivers significant value relative to its pricing.Was this helpful?
More responsive than most other service providers
Get in TouchCrewBloom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,999 Best for small companies with one-off hires. $7,999 Great for growing companies. $12,999 Perfect for companies anticipating volume hires.View PackagesCustomer Service Remote Staffing Services
Unlock the potential of your customer service with our flexible staffing solutions. Our tiered pricing packages are designed to fit your business needs, whether you're a starting business owner looking to hire one team member, a scaling up business preparing for a busy season, or enriching your current team to accommodate consistent growth.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999London, England
Services provided
30% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Sales Outsourcing10% TranscriptionFocus Areas
30% Order Processing & Taking30% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 4 projectsQuantanite is a company specializing in transcription, data entry, and menu programming services, often supporting companies in scaling their operations. Across multiple reviews, Quantanite is praised for its high-quality work, efficiency, and ability to integrate seamlessly with client teams, with over 90% of feedback indicating satisfaction with their services. Clients highlight their technical capabilities and flexibility, with no significant areas for improvement mentioned.
Reviews mention Exceeds expectations
Quantanite has consistently exceeded expectations in productivity and project management for SkipTheDishes. The client highlighted that Quantanite consistently completes tasks at over 100% of anticipated outputs, demonstrating exceptional efficiency. Their proactive communication and collaborative approach, particularly from their VP of Client Solutions, have been commendable. Despite initial challenges, the team adapted quickly, leading to a strong partnership. Overall, the client expressed high satisfaction, indicating that Quantanite's performance significantly surpassed their initial expectations.-
Website & Account Management Services for Food Delivery Firm
4.5 Jan 12, 2021Right now, Quantanite is exceeding our productivity expectations. Consistently, they've been over 100%, and they’re completing their work faster than I expect them to. It’s been a painful process to try to bring this component of the work in-house since Quantanite has consistently exceeded and produced more than what we've asked them to do.
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Industry Experience
Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.Was this helpful?
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$1,000+< $25 / hr250 - 999Doylestown, PA
Services provided
30% Customer Service Outsourcing40% Back Office Outsourcing30% Call Center ServicesFocus Areas
10% Order Processing & Taking30% Chat Support Services30% Email Support Services +130% Phone Support ServicesSee all 11 projectsHelpSquad is a Customer Support Outsourcing company specializing in remote customer care services such as live chat, appointment scheduling, and 24/7 customer service. With 100% positive feedback, clients consistently praise their attentiveness, timely delivery, and effective communication. Notable achievements include a 25% improvement in conversion rates and significant cost savings for clients.
Reviews mention Communicative
Clients consistently highlight HelpSquad's exceptional communication skills, noting prompt and detailed responses throughout the engagement process. One client emphasized that communication was 'exceptional' across various team members, while another remarked on the team's 'timely' project management and responsiveness. Overall, the sentiment regarding HelpSquad's communicative abilities is highly positive, reflecting a strong commitment to client needs and effective collaboration.-
Conversion Optimization for Digital Marketing Agency
5.0 Nov 18, 2024They were in constant contact via email, and if I ever had a question I could get on a call with their team. The primary form of communication with HelpSquad was through Virtual Meeting and Email or Messaging App.
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Call Center Services for Property Management Company
5.0 Dec 10, 2025Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail.
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Industry Experience
HelpSquad has garnered positive feedback across various industries, including Real Estate, Education, Advertising & Marketing, Medical, Manufacturing, and Software. Clients commend their responsiveness, exceptional customer service, and cost-effectiveness. In Real Estate, they improved guest communication and reduced labor costs. In Education, they provided seamless call center support. In Advertising & Marketing, they successfully increased lead generation. Overall, HelpSquad's expertise and personalized approach make them a strong fit for businesses seeking customer service and support solutions.
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Real estate Education Pharmaceuticals Business services Software Advertising & marketing Medical Consumer Products Manufacturing Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's competitive pricing and strong value for money. One client noted a 33% labor cost savings while maintaining high service quality, emphasizing the good value for cost. Another praised the personalized service and broad technical depth relative to their budget. Overall sentiment reflects satisfaction with the affordability and effectiveness of the services provided, with multiple clients stating that HelpSquad fits well within their budgets and meets their needs without sacrificing quality.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Pasig, Philippines
Services provided
18% Customer Service Outsourcing35% Back Office Outsourcing12% AI Consulting +412% Call Center Services10% AI Development8% Sales Outsourcing5% Business ConsultingFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 4 projectsAcquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.
Reviews mention Timely
Clients have consistently praised Acquire Intelligence for their timely service delivery. One reviewer noted that the provider meets deadlines proficiently, attributing this efficiency to their simple structure. Another highlighted the quick response times, stating they often receive assistance in seconds. Overall, the sentiment surrounding timeliness is positive, although there is a suggestion for improvement in reducing wait times and increasing the availability of customer service representatives.-
Calling Services for Nonprofit
4.5 Dec 24, 2017This service meets deadlines proficiently because of its simple structure. Everyday, this service gives preference to the customer, which is always right, in a timely manner possible. They respond very quickly when talking to customers, often in a matter of seconds.
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Industry Experience
Acquire Intelligence has demonstrated strong expertise in industries such as hospitality, leisure, and various other sectors, primarily through their efficient inbound and outbound call handling services. Clients praised their quick response times, cost-saving capabilities, and the quality of customer service. The overall sentiment reflects satisfaction across industries, with particular commendation for their ability to streamline operations and enhance customer interactions, making them a suitable choice for businesses seeking to improve communication and operational efficiency.
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Other industries Hospitality & leisure Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Acquire Intelligence as offering good value for money, highlighted by competitive pricing structures such as package deals and billing by the minute. One client noted savings of $1,000 monthly with a rate of one cent per minute, while another emphasized a $150,000 monthly savings. However, some reviews suggested a desire for better pricing options. Overall, clients appreciate the efficiency and fast response times, indicating a strong return on investment.Was this helpful?
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$1,000+< $25 / hr50 - 249Sugar Land, TX
Services provided
30% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +410% Finance & Accounting Outsourcing (FAO)10% Sales Outsourcing10% Transcription10% TranslationFocus Areas
12% Order Processing & Taking50% Phone Support Services19% Chat Support Services +119% Email Support ServicesSee all 100 projectsIdeasUnlimited is a customer service outsourcing company specializing in call center solutions and remote customer care. Reviewers consistently highlight their high-quality service, professionalism, and effective communication, with over 80% of feedback emphasizing their reliable 24/7 support and adaptability to client needs. Clients report significant improvements in customer satisfaction and operational efficiency, often surpassing their performance targets.
Reviews mention Customized support
The feedback regarding IdeasUnlimited's customized support is overwhelmingly positive. Clients highlighted their ability to tailor solutions to specific needs, with one CEO noting their impressive commitment to individualized service and proactive problem-solving. This adaptability significantly improved operational efficiency and customer satisfaction, as evidenced by a 30% increase in response times and a notable rise in positive feedback. Overall, IdeasUnlimited is recognized for their exceptional responsiveness and detailed attention to client requirements.-
Customer Service Outsourcing for FinTech Company
5.0 Jul 18, 2023The ability to customize solutions that perfectly fit our needs was what impressed us the most. Their commitment to continuous improvement and proactive problem-solving truly set them apart.
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Virtual Assistance for Real Estate Company
5.0 Jun 22, 2023We were especially pleased with IdeasUnlimited because of their comprehensive knowledge of the real estate sector and their capacity to customize their virtual assistant services to meet our particular requirements. They have in-depth expertise of lead generating and management techniques, which greatly aided in the project's success.
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Virtual Assistance for Real Estate Firm
5.0 Jun 23, 2023The versatility of Ideasunlimited to adapt their services to our particular needs was what most struck me about them. They spent time learning about our real estate company and then customized their virtual assistant solutions in line with that knowledge. They distinguished themselves from other outsourcing organizations with their extraordinary attention to detail and commitment to provide individualized service.
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1 of 1 Order Processing & Taking reviews is 5 stars$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
IdeasUnlimited has received overwhelmingly positive feedback for their Order Processing & Taking service, with 90% of clients reporting satisfaction with their professionalism and responsiveness. Clients highlighted their effectiveness in managing workload and staffing, particularly during peak times, and praised their strong project management. One client noted the seamless integration of IdeasUnlimited's services into their operations, emphasizing the company's alignment with their values. Suggestions for improvement focused on enhancing service level management.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive IdeasUnlimited as providing excellent value for money, often citing their competitive pricing and quality of service. For instance, one client praised the 'good value for cost' when selecting IdeasUnlimited, while another noted that the service 'pays for itself' through improved customer handling. Overall, feedback indicates strong satisfaction with the cost-effectiveness and reliability of their services, with many clients stating they have seen measurable improvements in efficiency and customer satisfaction.Was this helpful?
More responsive than most other service providers
Get in TouchIdeasUnlimited is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Services provided
20% Customer Service Outsourcing30% Call Center Services20% Corporate Training & Coaching +215% HR Outsourcing15% IT Managed ServicesFocus Areas
33% Order Processing & Taking67% Phone Support ServicesSee all 3 projectsGlobal Bilgi is a customer support service provider known for offering dedicated call center and telesales solutions. The company receives positive feedback for its professional approach, with 100% of reviewers highlighting their business-oriented and results-driven strategies. Clients appreciate their transparency and reliability, while some note that their pricing is higher than competitors. Global Bilgi's adaptability and innovation, as shown by a 20% revenue target exceedance, are also well-regarded.
Reviews mention Professional
Global Bilgi has received highly positive feedback regarding their professionalism from clients. A chief commercial officer noted their effective communication and adherence to KPIs, stating, 'They were a very professional partner' and 'provided us with good results.' Despite being perceived as pricier than competitors, the overall sentiment highlights their commitment to delivering quality service, further solidifying their reputation as a reliable partner in the call center industry.-
Call Center Services for Telecom Service Provider
5.0 Apr 14, 2021They were a very professional partner. We had standard call center metrics that we tracked weekly, such as answer rate, retention rate, and more. They're very professional and were good at meeting KPIs.
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Industry Experience
Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
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Consumer Products TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Makati, Philippines
Services provided
10% Customer Service Outsourcing15% PEO/Employee Leasing15% Staffing +610% Back Office Outsourcing10% Employer of Record (EOR) Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% Recruiting10% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsPenbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.
Industry Experience
Penbrothers has demonstrated significant expertise in the hospitality and leisure industries, particularly in staffing services. Clients commend their ability to build efficient talent platforms, enhance ROI, and accelerate hiring processes. The overall sentiment is highly positive, highlighting strong project management, effective communication, and alignment of values. Organizations in the hospitality sector seeking to optimize team performance and streamline recruitment processes will find Penbrothers to be a valuable partner.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Penbrothers for their competitive pricing and overall value for money. One client highlighted that their budget was well accommodated, noting the 'good value for cost.' Furthermore, the partnership resulted in a significant ROI, enabling rapid hiring and team growth without the inflated costs typically associated with talent acquisition in the US. Overall, the sentiment reflects strong satisfaction regarding the cost-effectiveness of Penbrothers' services.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Sydney, Australia
Services provided
10% Customer Service Outsourcing40% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +220% HR Outsourcing10% IT Staff AugmentationFocus Areas
30% Order Processing & Taking30% Email Support Services30% Phone Support Services +110% Chat Support ServicesSee all 1 projectsSatellite Office is a workforce management company specializing in recruitment, HR management, and employee management services to support client teams. Reviews consistently highlight their efficiency, transparency, and strong communication skills, contributing to significant cost savings and team scalability. Over 90% of feedback is positive, emphasizing their role as a strategic partner rather than just an offshoring provider.
Industry Experience
Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.Was this helpful?
More responsive than most other service providers
Get in TouchSatellite Office is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$25,000+$25 - $49 / hr50 - 249Beograd, Serbia
Services provided
20% Customer Service Outsourcing20% Cloud Consulting & SI15% Application Management & Support +415% IT Managed Services10% Call Center Services10% IT Staff Augmentation10% IT Strategy ConsultingFocus Areas
35% Order Processing & Taking35% Phone Support Services15% Chat Support Services +115% Email Support ServicesSee all 2 projectsGDC Services is a cybersecurity company specializing in securing digital environments and testing applications, including websites and mobile applications. Reviews highlight their professionalism and expertise, with 100% of feedback indicating successful outcomes, such as stable, breach-free websites. Clients appreciate their value for money and effective project management, suggesting room for growth in offering additional services.
Industry Experience
GDC Services has demonstrated expertise in the financial services industry, particularly in banking, where they provided security solutions that resulted in stable website operations without breaches. Clients praised their professionalism, project management, and clear communication. The overall sentiment is positive, emphasizing their value for cost and strong project delivery. This makes GDC Services a suitable choice for organizations in need of security consulting and application testing within the financial sector.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
GDC Services has received positive feedback regarding their pricing and overall value for money. One client highlighted that their pricing fit within budget and offered good value for the cost, which was a decisive factor in their selection. The team's professionalism and expertise further contributed to the perceived value, as evidenced by the successful delivery of secure solutions with no reported breaches. Overall, clients appreciate the balance between quality and affordability.Was this helpful?
More responsive than most other service providers
Get in TouchGDC Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Lahore, Pakistan
Services provided
35% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +315% Data Annotation Services10% Content Moderation Services10% TranscriptionFocus Areas
15% Order Processing & Taking35% Chat Support Services35% Email Support Services +115% Phone Support ServicesSee all 6 projectsHiredSupport is a Customer Support Outsourcing company specializing in services such as manning chatbots, support ticket management, and knowledge base review. They received positive feedback for significantly reducing customer response times and adapting quickly to dynamic client needs, with 100% of reviewers highlighting their communication efficiency and responsiveness.
Reviews mention Reliable
Clients consistently describe HiredSupport as a reliable partner, noting their ability to seamlessly integrate into existing workflows. One client highlighted that their response times became 'as reliable as an in-house team,' leading to a significant increase in customer satisfaction ratings from 69% to 91%. The dedication of HiredSupport's agents to understand the client's services and improve support operations is frequently praised, reflecting a strong commitment to quality service.-
Customer Support for Proxy & VPN Business
5.0 Jun 15, 2021Our response times (both in live chat and tickets) were reduced severely. They became as reliable as an in-house team and understood what we do and became synonymous with our brand. Specifically, we measured success with exit surveys on tickets and live chat interactions.
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0 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Indoor Gardens Company
4.5 — HiredSupport provides customer service outsourcing for an indoor gardens company. The team provides support on the client's chatbot and inbox ticketing system and reviews their knowledge base. Read moreWas this helpful?
Industry Experience
HiredSupport has received positive feedback across various industries, showcasing their adaptability and effectiveness. In Agriculture, they excelled in reducing customer support response times. The Gaming industry highlighted their professional communication and flexible support solutions, while Retail clients praised their ability to provide comprehensive coverage and improve customer satisfaction. In Healthcare, they achieved a remarkable 90% customer satisfaction score, and in Software, they significantly enhanced response times and client satisfaction ratings. Overall, they demonstrate strong expertise in customer support across Agriculture, Gaming, Retail, Healthcare, and Software sectors.
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Agriculture Gaming Retail Healthcare SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally find HiredSupport to offer excellent value for money, with specific feedback highlighting their flexible and cost-effective pricing models. For example, one client noted that HiredSupport provided a shared agent option, which was crucial for managing unpredictable workloads without the need for long-term commitments. Another reviewer emphasized the company's ability to deliver high-quality service at a reduced cost, resulting in significant improvements in customer satisfaction scores. Overall, the sentiment reflects strong satisfaction with the company's pricing and value proposition.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gurugram, India
Services provided
20% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +220% Sales Outsourcing10% TranscriptionFocus Areas
20% Order Processing & Taking30% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 6 projectsMattsenKumar LLC is a versatile business process outsourcing (BPO) company offering services such as digitization of restaurant menus, call center customer service, and telesales operations. Reviews indicate a high level of satisfaction, highlighting their adaptability, proactive communication, and ability to meet dynamic client demands. Approximately 90% of reviewers commend their efficiency and flexibility, with no significant areas for improvement noted.
Reviews mention Flexible
Clients have consistently praised MattsenKumar LLC for their flexibility and adaptability to changing project requirements. One client noted their capability to quickly adjust to the fast-paced demands of the restaurant industry, stating they are 'highly adaptable and flexible with our demands.' Another client highlighted their 'very flexible approach to our requests,' indicating a willingness to accommodate new initiatives. Overall, the sentiment surrounding flexibility is overwhelmingly positive, emphasizing their responsiveness and commitment to client needs.-
Menu Digitalization for Food Delivery Company
4.0 Oct 5, 2021They are highly adaptable and flexible with our demands.
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Call Center Services for Financial Institution
4.5 Oct 5, 2021When we say we want to do something new, they have a very flexible approach to our requests.
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Industry Experience
MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.
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Other Industry Financial services Business services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Houston, TX
Services provided
70% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center ServicesFocus Areas
10% Order Processing & Taking50% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 4 projectsSupportZebra is a Customer Support Outsourcing (CSO) company, providing comprehensive call center solutions, including phone, chat, and email support. The reviews reflect an overwhelmingly positive sentiment, highlighting their ability to significantly reduce response times and maintain high customer satisfaction scores. The company's positive culture and seamless integration into clients' support structures are frequently praised, suggesting their effectiveness and dedication.
Reviews mention Open to feedback
Clients express positive sentiment regarding SupportZebra's openness to feedback. One reviewer highlighted their responsiveness to concerns raised by moderators, noting improvements that significantly boosted morale. They appreciated the company's willingness to implement changes based on feedback, such as allowing remote work to enhance job satisfaction. Moreover, while there are suggestions for further managerial training for team leaders, the overall sentiment remains favorable, indicating that SupportZebra values client input and actively seeks to enhance their services.-
Content Moderation Services for SaaS Company
4.0 May 29, 2024What stands out the most is their willingness to take feedback. For example, there have been times when moderators expressed concerns about their leadership, how things are run, and how they’re judged based on their performance. Our team has requested changes or meetings with their leadership to understand the source of the issue. They’ve been excellent at taking our feedback to heart. They’ve made improvements and changes that have exponentially increased moderator morale — they’re so much more satisfied with their positions.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, SupportZebra has received positive feedback for their guest services support, particularly from a property technology client. The client highlighted improved guest satisfaction scores and reduced issue resolution times, attributing these successes to SupportZebra's effective communication and project management. The client emphasized that SupportZebra was chosen for their high ratings, cultural fit, and value for cost, noting no areas for improvement. Overall, the sentiment is highly favorable.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Expense Management Company
5.0 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SupportZebra's competitive pricing and strong value for money. One client noted they chose SupportZebra over others primarily due to their affordability and alignment with company values. Another client emphasized that SupportZebra provided excellent service at a reasonable cost, significantly improving response times and customer satisfaction. Overall, feedback reflects a positive sentiment regarding the cost-effectiveness of their services, with clients appreciating the high quality delivered relative to the investment made.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
17% Customer Service Outsourcing29% Back Office Outsourcing15% Call Center Services +713% Staffing7% HR Consulting5% Recruiting4% Accounting4% Social Media Marketing3% IT Managed Services3% Insurance Services & BrokersFocus Areas
15% Order Processing & Taking55% Phone Support Services20% Chat Support Services +110% Email Support ServicesSee all 1 projectsKantipur Management Private Limited is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its ability to deliver projects on time and maintain high customer satisfaction, with 100% of reviewers highlighting their impressive scalability and resource management. Their team is characterized by exceptional expertise in resolving customer issues and achieving business objectives efficiently.
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Motorcycle Distributing Company
5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read moreWas this helpful?
Industry Experience
Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
Read All ReviewsSelect Industry to see insights
AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.Was this helpful?
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$25,000+< $25 / hr50 - 249Oulad Bouʼabid, Morocco
Services provided
55% Customer Service Outsourcing30% Call Center Services15% Back Office OutsourcingFocus Areas
27% Order Processing & Taking36% Email Support Services27% Chat Support Services +110% Phone Support ServicesSee all 1 projectsCALLINNOV is a lead generation and outbound call services company. The company received positive feedback for its effective project management and responsiveness. Impressively, they generated a 5% lead conversion rate, with 50% of those leads converted into sales. Clients appreciated the proactive engagement of their account managers, and no areas for improvement were noted.
Industry Experience
CALLINNOV has demonstrated notable expertise in the manufacturing sector, particularly in headset manufacturing, where they successfully executed lead generation projects. Clients have praised their effective communication and proactive partnership approach, achieving a conversion rate of 50% from generated leads. Overall sentiment in the manufacturing industry is highly positive, making CALLINNOV a strong candidate for businesses seeking reliable lead generation services.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with CALLINNOV's pricing structure, noting it offers good value for money. One client highlighted a successful lead generation project that resulted in a 5% lead conversion rate, with 50% of those leads turning into sales. The account management was praised for being proactive, and no areas for improvement were identified, reinforcing the positive sentiment regarding the company's cost-effectiveness and overall service delivery.Was this helpful?
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$1,000+< $25 / hr50 - 249Vilnius, Lithuania
Services provided
40% Customer Service Outsourcing40% AI Agents20% AI ConsultingFocus Areas
25% Order Processing & Taking40% Chat Support Services35% Email Support ServicesSee all 13 projectsAnsvery is a Customer Support Outsourcing company specializing in first-line customer service and remote customer care solutions. They consistently receive positive feedback for their efficient and timely responses, with notable results such as improving response times by up to 12 times. Around 100% of reviewers highlight their ability to quickly integrate and scale support processes.
Reviews mention Timely
Client feedback regarding Ansvery's timeliness is overwhelmingly positive. Multiple reviews highlight that Ansvery consistently delivers projects on time and adheres to agreed schedules. For instance, one client noted, 'The team consistently delivers all assigned items on time,' while another remarked on their 'timely response to comments' and 'exact execution of assigned tasks.' Overall, clients express confidence in Ansvery's ability to meet deadlines and maintain effective communication, contributing to a strong sentiment of satisfaction.-
Customer Support for Educational Games Consultation Company
5.0 May 2, 2023Everything was clear, on point and on time, without unnecessary fuss. We could always reach them when we needed it.
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Customer Service Outsourcing for Gaming Publisher
5.0 Jan 29, 2025The team was able to study the project and get to work almost immediately. They respond to tasks quickly and complete them exactly as required. Quick studying of the project and getting to work, timely response to comments, successful independent search for a solution to the player's problem, and accurate execution of assigned tasks.
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Community Management Services for Gaming Company
5.0 Sep 26, 2025The team consistently delivers all assigned items on time and according to the agreed schedule. They are also proactive in pointing out potential issues and opportunities, which helps us address community needs more effectively.
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Industry Experience
Ansvery has received positive feedback primarily from the gaming and education industries. In gaming, clients praised their effective community management, customer support, and proactive problem-solving, resulting in improved player engagement and satisfaction. In education, they were noted for enhancing user support and streamlining help desk processes. Overall, Ansvery is recognized for their expertise in providing tailored support solutions, making them a strong fit for companies in gaming and educational services.
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Social Networking Software Education GamingWas this helpful?
More responsive than most other service providers
Get in TouchAnsvery is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
40% Customer Service Outsourcing60% Ecommerce MarketingFocus Areas
60% Order Processing & Taking20% Chat Support Services20% Email Support ServicesSee all 23 projectsVserve Amazon Listing Service is a Customer Support Services and Customer Service BPO provider, specializing in enhancing product visibility and customer engagement. Reviews highlight their exemplary service, with 100% positive feedback emphasizing timely delivery, proactive communication, and effective project management. Clients specifically commend their competence and personalized approach in handling inquiries and optimizing digital advertising strategies.
Reviews mention Unique expertise
Clients consistently highlight Vserve Amazon Listing Service's unique expertise in optimizing Amazon listings. One client noted their impressive understanding of Amazon's evolving algorithms, which significantly contributed to improved product visibility and sales. The tailored strategies, including SEO-driven content and ongoing performance analysis, were specifically praised for their effectiveness. Overall, the sentiment reflects strong satisfaction with Vserve's specialized knowledge and its direct impact on client success.-
Amazon Listing Optimization for PR & Advertising Firm
5.0 Mar 17, 2025The expertise in Amazon’s evolving algorithms and commitment to delivering real results set them apart.
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Industry Experience
Vserve Amazon Listing Service demonstrates strong expertise across various industries, including Real Estate, Cosmetics, Manufacturing, Advertising & Marketing, Food & Beverage, and Retail. Clients commend their proficiency in optimizing Amazon listings, enhancing product visibility, and driving sales through tailored strategies. Overall sentiment is highly positive, with notable strengths in project management, responsiveness, and attention to detail, making them particularly suitable for eCommerce-driven sectors seeking increased brand exposure and improved customer engagement.
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Manufacturing Real estate Beauty & Cosmetics Advertising & marketing Food & Beverage Retail Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Vserve Amazon Listing Service has received consistently positive feedback regarding their pricing and value for money. Clients frequently noted that the company's pricing fit their budgets and provided good value relative to the services rendered. For instance, one client highlighted that their selection of Vserve was due to the alignment of company values and budget-friendly pricing. Overall, the sentiment is favorable, with numerous clients expressing satisfaction with the cost-effectiveness of Vserve's offerings.Was this helpful?
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$25,000+< $25 / hr250 - 999Kuala Lumpur, Malaysia
Services provided
45% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +210% Corporate Training & Coaching10% RecruitingFocus Areas
10% Order Processing & Taking50% Phone Support Services30% Chat Support Services +110% Email Support ServicesSee all 6 projectsCanaan Communication & Technologies (MSC) is a Customer Support Outsourcing company specializing in Customer Care Outsourcing and Call Center Solutions. Reviews highlight their cost-effectiveness, responsiveness, and ability to meet SLAs, with 100% of feedback being positive, particularly noting their alignment with client values and efficient communication.
1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Photo Solutions Company
5.0 — A photo solutions company hired Canaan Communication & Technologies Sdn Bhd for their call center services to improve and maintain the number of inquiries and consistently ensure customer Read moreWas this helpful?
Industry Experience
Canaan Communication & Technologies has demonstrated strong expertise in various industries, including retail, consumer products, and food production. Their focus on customer service optimization has garnered positive feedback for enhancing customer satisfaction and operational efficiency. Clients appreciate their collaborative approach, responsiveness, and ability to customize solutions based on specific business needs. Overall, the sentiment across industries is highly favorable, suggesting Canaan is well-suited for businesses seeking reliable BPO services in customer engagement and operational support.
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Retail Consumer Products Logistics & Supply Chain Food & BeveragesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Canaan Communication & Technologies has received positive feedback regarding their cost-effectiveness and overall value for money. Clients noted that their pricing is competitive, with one stating, "the cost that was offered to us beats other competitors." Another client emphasized their collaborative approach, indicating they "talk value, not price." Overall, the sentiment reflects satisfaction with the services provided relative to the investment, highlighting their ability to deliver high-quality support while maintaining affordability.Was this helpful?
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$50,000+$25 - $49 / hr250 - 999Salisbury, NC
Services provided
40% Customer Service Outsourcing35% Call Center Services10% Back Office Outsourcing +210% Business Consulting5% HR ConsultingFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 6 projectsGCS Agents is a versatile company that specializes in call center management, training, and back-office services. Client reviews highlight their professionalism and high-performance metrics, with 100% of reviewers noting their effective communication and tailored solutions. They have successfully managed a significant number of inbound calls and customer interactions, saving clients substantial time and costs. GCS Agents are praised for their comprehensive services and strong client relationships, with minimal areas for improvement suggested.
Industry Experience
GCS Agents has demonstrated expertise across various industries, including Utilities, Advertising & Marketing, IT Services, and Energy & Natural Resources. Clients commend their strong communication, tailored training programs, and ability to enhance customer satisfaction. In the Utilities sector, they improved customer interaction quality significantly. In Advertising & Marketing, they successfully developed training content that fostered cultural change. Overall, GCS Agents is well-suited for organizations seeking efficient call center operations or specialized training across these sectors.
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Utilities Advertising & marketing IT Services Information technology Energy & natural resources TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding GCS Agents’ value for money. One client noted an annual investment of $25 million, highlighting the effective service delivery and adherence to performance metrics. Another client, who spent approximately $17,000, appreciated the personalized approach despite the costs. Overall, clients feel that GCS Agents provide substantial savings and efficiency, with one mentioning a monthly savings of $10,000 to $15,000, demonstrating that their services significantly enhance productivity.Was this helpful?
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$25,000+< $25 / hr50 - 249Karachi, Pakistan
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 3 projectsExperts Helping Businesses is a lead generation and call center support company that excels in customer service and project management. With 100% positive feedback across reviews, clients praise their industry expertise, strong communication skills, and impressive adaptability to client schedules. Notably, their collaboration has involved substantial investments, reflecting client confidence and satisfaction.
Reviews mention Great project management
Clients have consistently praised Experts Helping Businesses for their exceptional project management capabilities. One client noted that communication was seamless, facilitated through various channels, including Skype and phone calls, resulting in no reported issues. Another client emphasized their remarkable availability and responsiveness, even across time zones, which contributed to a strong working relationship. Overall, the sentiment regarding project management is overwhelmingly positive, with clients expressing high satisfaction and no areas for improvement.-
Lead Generation Outsourcing for Healthcare Benefits Company
5.0 Jun 6, 2025Experts Helping Businesses' project management was excellent. We encountered no problems working with them and accepted their leads when they sent them. We communicated via phone calls and text messages.
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Industry Experience
Experts Helping Businesses has demonstrated strong capabilities in the healthcare and customer service industries. In healthcare, they excel in lead generation, providing high-quality leads and effective project management, as noted by a satisfied client. In the customer service sector, their expertise and reliability are highlighted, with ongoing support for call center operations. Overall, feedback indicates a positive sentiment in both industries, with particular praise for their responsiveness and knowledge, making them a fitting choice for clients in these sectors.
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Healthcare Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with the value provided by Experts Helping Businesses, noting that their investment, which ranged from $1 million to $2 billion annually, yielded exceptional results. One client stated they had 'the best lead generator' and praised the team's responsiveness and project management. Overall, sentiment is positive, with no reported issues and clients highlighting the company's expertise and commitment to delivering quality service.Was this helpful?
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$5,000+< $25 / hr50 - 249Beograd, Serbia
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center ServicesFocus Areas
15% Order Processing & Taking35% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 10 projectsmorph is a customer service outsourcing company specializing in providing comprehensive customer support services, including email, live chat, phone, and social media interactions. Reviews consistently highlight morph's dedication, efficient project management, and alignment with client values, resulting in high satisfaction rates. With over 90% positive feedback, clients appreciate their ability to enhance customer satisfaction and productivity through tailored solutions and proactive problem-solving.
1 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Morph has received overwhelmingly positive feedback in their Order Processing & Taking service, with 100% of the reviewers expressing satisfaction. Clients highlight their expertise in customer service, operational support, and timely project delivery. Specific praise includes their ability to create efficient logistics and support business growth initiatives, leading to significant revenue increases. One client reported achieving nearly $200,000 in revenue with about 1,500 orders, showcasing the impactful results of their collaboration.
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2 of 3 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Lifestyle Brand
4.5 — A lifestyle brand has entrusted their customer service needs to morph. The team aids their email, live chat, and social media support pipelines and handles customer analytics by organizing user Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Morph's strong value for money, with feedback indicating that their services are both cost-effective and of high quality. One client noted, 'Good value for cost,' while another remarked on their ability to deliver exceptional results while reducing expenses. Overall sentiment is positive, with clients appreciating the proactive nature of Morph's team and their commitment to meeting project deadlines, reinforcing the perception of a worthwhile investment.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999
Services provided
15% Customer Service Outsourcing35% Back Office Outsourcing35% Call Center Services +115% Sales OutsourcingFocus Areas
10% Order Processing & Taking50% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 8 projectsOutsource and Save is a Customer Service BPO that excels in providing outsourced customer support, telemarketing, and data entry services. Across reviews, 100% of clients praise their affordability, professionalism, and seamless integration with company operations. Their ability to enhance client satisfaction and streamline processes, while offering budget-friendly solutions, is consistently highlighted, with no significant areas for improvement noted.
Reviews mention Exceptional results
Clients have reported exceptional results from their collaboration with Outsource and Save, citing significant growth in earnings and client retention rates exceeding the 90th percentile. One client expressed satisfaction with the team's professionalism and dedication, stating they felt like an extension of their own company. The transparency in communication and the commitment to delivering outstanding service were particularly praised, with one client remarking, 'To put it simply, they are just excellent at what they do!'-
Campaign Dev & Client Outreach for Real Estate Financing Co
5.0 Aug 1, 2024The measurable outcomes from the project demonstrate exceptional results. They significantly raised new client fundings for the company, and their existing client retention rates are well into the 90th percentile. Outsource and Save feels like an extension of our company with how seriously they take our success. They are dedicated to delivering the best service that we can ask for.
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Industry Experience
Outsource and Save has received positive feedback across several industries, including Manufacturing, Financial Services, Consumer Products, Consulting, Human Resources, and Healthcare. Clients praise their expertise in telemarketing, customer service, and operations management, noting increased sales, improved customer satisfaction, and streamlined processes. In Manufacturing and Healthcare, they excel in managing high volumes of calls and administrative tasks. The Financial Services sector highlights their success in client outreach and retention. Overall, the sentiment is highly favorable, particularly for those seeking cost-effective outsourcing solutions.
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Manufacturing Financial services Consumer products & services Consulting Human Resources Healthcare ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Outsource and Save for their affordable pricing and exceptional value for money. For instance, a director noted that their budget-friendly rates provided high-quality services, stating, 'It’s rare to find a company that offers great service, communicates well, and still fits within our budget.' Another client highlighted a significant 68% reduction in payroll costs while increasing service capacity, emphasizing their effective cost management and value delivery.Was this helpful?
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$1,000+< $25 / hr50 - 249Thành phố Hồ Chí Minh, Vietnam
Services provided
25% Customer Service Outsourcing35% Finance & Accounting Outsourcing (FAO)20% BI & Big Data Consulting & SI +210% Other Digital Marketing10% Video ProductionFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 5 projectsInnovature Consulting Company Limited specializes in Customer Support Outsourcing, including inbound and outbound call management, translation services, and claims processing. Reviews highlight their cost-effectiveness, high-quality service, and adaptability to client processes, with clients noting their reliable communication and project management. The company is praised for its well-educated staff and alignment with client needs and values.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Insurance Company
5.0 — Innovature Consulting Company Limited provides customer service support for an insurance agency. The team answers inbound and outbound calls about insurance inquiries and translates insurance Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner.Was this helpful?
More responsive than most other service providers
Get in TouchInnovature BPO: AI-Driven Outsourcing Partner is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Services provided
10% Customer Service Outsourcing50% Call Center Services30% Back Office Outsourcing +110% Market ResearchFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 12 projectsIntelemark is a telemarketing firm specializing in lead generation and appointment setting services. The company consistently receives positive feedback for its skilled and responsive team, effective communication, and ability to act as an extension of their clients' businesses. Approximately 80% of reviewers highlighted Intelemark's professionalism and the quality of leads generated. While some reviews mentioned the potential for improved data organization, overall satisfaction with their services is high, with several clients noting significant business growth as a result of their engagement with Intelemark.
Reviews mention Transparent
Client feedback regarding Intelemark highlights a strong sentiment of transparency in their processes. One client noted that Intelemark provides daily reports that clearly outline their activities, enhancing transparency about time allocation. Another emphasized their communication skills, stating that transparency was a significant strength, with regular updates and metrics shared during weekly calls. Overall, clients appreciate the clarity and openness in Intelemark's operations, which fosters trust and confidence in their lead generation efforts.-
Lead Generation & Appointment Setting for Job Posting Firm
3.5 May 7, 2020Overall, communication and transparency were the biggest strengths of their group. Those were qualities we were really hoping for when we started the project, and they definitely hit the nail on the head in that regard.
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Lead Generation Services for Industrial Lighting Company
4.5 Oct 9, 2020The reports they provide on a daily basis are very data-driven, helping transparency. It’s very clear where they’re spending their time.
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Industry Experience
Intelemark has demonstrated expertise across various industries including Energy & Natural Resources, Software, Manufacturing, Healthcare, and Financial Services. Clients report positive experiences, highlighting their ability to generate qualified leads and set appointments effectively. The sentiment is particularly strong in healthcare and manufacturing, where their communication and adaptability have been praised. Overall, Intelemark is well-suited for organizations seeking robust appointment-setting services and lead generation across diverse sectors.
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Energy & natural resources Consulting Manufacturing Other Industry Medical IT Services Financial services Healthcare Chemicals & BiotechnologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently regard Intelemark as a cost-effective solution that delivers significant value for money. One client noted, "Intelemark seemed to be cost-effective for us," while another mentioned, "They cost more than we’ve paid for before, but they consistently deliver solid leads." Overall sentiment reflects satisfaction with their pricing structure, flexibility, and the tangible results achieved, demonstrating that the investment often leads to profitable outcomes.Was this helpful?
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$5,000+Undisclosed250 - 999Beverly, MA
Services provided
55% Customer Service Outsourcing30% Sales Outsourcing15% Call Center ServicesFocus Areas
14% Order Processing & Taking45% Chat Support Services41% Phone Support ServicesSee all 4 projectsOnBrand24 is a call center service provider specializing in telemarketing, lead generation, appointment setting, and customer service support. The company receives positive feedback for its professionalism, customer service, and ability to save clients time and money. Approximately 75% of the reviews highlight their effective customer service, while some suggest areas for improvement include expanding service offerings and enhancing diversity.
Industry Experience
OnBrand24 has demonstrated expertise across various industries, including Real Estate, Manufacturing, and other sectors. Clients commend their customer service, professionalism, and flexibility, with notable impacts on efficiency and cost savings. In Real Estate, they excelled in debt collection services, achieving an 80% success rate. Manufacturing clients valued their rapid call services. Overall, feedback is positive, highlighting strengths in customer support and call quality, making them a suitable partner for businesses seeking outbound and inbound support solutions.
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Real estate Other industries Manufacturing Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OnBrand24 as providing competitive pricing and good value for money. One client noted significant savings, estimating $1,000 per month due to the service's efficiency, while another highlighted savings of approximately $3,000 monthly by avoiding the need to hire additional staff. The flexible billing structures and commitment to customer service were frequently praised, reinforcing the overall positive sentiment regarding cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr250 - 999Belize City, Belize
Services provided
45% Customer Service Outsourcing45% Call Center Services10% Back Office OutsourcingFocus Areas
25% Order Processing & Taking55% Phone Support Services10% Chat Support Services +110% Email Support ServicesSee all 11 projectsProtel BPO is a Customer Service BPO specializing in Call Center Outsourcing and Remote Customer Care. Reviews highlight their strong alignment with client values and effective project management. They boast over 90% positive feedback, with clients consistently praising their professional handling of call center operations, efficient response times, and enhanced customer satisfaction. Clients appreciate Protel BPO's adaptability and commitment to delivering high-quality Customer Support Services.
Reviews mention Professional
Protel BPO has received consistently positive feedback regarding their professionalism. Clients noted their quick adaptation to company needs and effective handling of customer interactions. For instance, one client highlighted their professional approach in managing call volumes, leading to improved customer satisfaction and loyalty. Another client praised their proactive communication and organizational skills, stating that Protel BPO has consistently exceeded expectations with timely responses and a commitment to quality service.-
Call Center Services for Tanning Salon Franchise
5.0 Mar 21, 2025The professional way they handle customers is also helping us win back lost customers and increase existing customers’ loyalty. Their team handled the heavier call volume really well, and that makes a difference in how customers interacted with us and view our brand. What impressed us the most about Protel Bpo is how quickly adjusted to our needs and how professional their team is. They truly understand our business and work hard to give our customers the best experience possible.
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Call Center Services for Contracting Company
5.0 Jun 25, 2024They have been very professional and proactive since the beginning of our collaboration. They have been always available and doing more than needed with a quite proactive approach.
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4 of 4 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Hospitality Company
5.0 — Protel BPO provides call center services for a hospitality company. The team manages guest reservations, inquiries, and complaints and is responsible for training the client's customer service team. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchProtel BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Oakland, CA
Services provided
60% Customer Service Outsourcing24% Call Center Services16% Sales OutsourcingFocus Areas
13% Order Processing & Taking53% Phone Support Services17% Chat Support Services +117% Email Support ServicesSee all 2 projectsTelecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
Reviews mention Positive attitude
Clients have consistently highlighted Telecom, Inc.'s positive attitude and exceptional client service. One client noted the company's willingness to incorporate feedback, stating that Telecom 'takes feedback extremely seriously.' Additionally, the company's performance met client expectations, even with challenging leads, reflecting their dedication and proactive approach. Overall, the sentiment surrounding Telecom, Inc. is overwhelmingly positive, with no areas for improvement identified by clients.-
Call Center Services for Solar Sales Company
5.0 Feb 24, 2023Telecom, Inc. performed at par with our expectations, given the lower quality leads we provided. Weekly check-in calls and calls whenever we requested them. Positive attitude. Client service. There wasn't anything they needed to improve on.
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Industry Experience
Telecom, Inc. has demonstrated robust expertise in the Energy & Natural Resources and Manufacturing industries. Clients highlighted their adeptness in sales and customer service operations, with notable improvements in customer experience and conversion rates. They received commendations for their positive attitude, high-quality agents, and effective communication strategies. Overall, the sentiment is highly positive, marking Telecom as a reliable partner for companies in these sectors seeking to enhance sales and customer support functions.
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Energy & natural resources ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients praise Telecom, Inc. for their competitive pricing and value for money, particularly highlighting their willingness to accommodate payment structures. One client noted that Telecom's rates were competitive for a US-based call center with high-quality agents. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received substantial value, evidenced by improved sales and customer service experiences without compromising quality.Was this helpful?
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$10,000+Undisclosed1,000 - 9,999Ho Chi Minh City , Vietnam
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Document Digitization & Management +415% Data Annotation Services10% Custom Software Development10% Robotics Process Automation5% Content Moderation ServicesFocus Areas
40% Order Processing & Taking25% Email Support Services20% Chat Support Services +115% Phone Support ServicesSee all 11 projectsDIGI-TEXX VIETNAM provides Customer Support Outsourcing (CSO) and BPO services, specializing in automated processes for tasks such as hospital bill processing. Overall, feedback highlights their ability to significantly reduce processing times, meet deadlines, and customize solutions to fit client needs, with particular praise for their helpful staff and responsiveness.
Reviews mention Flexible
Clients have expressed a positive sentiment regarding DIGI-TEXX VIETNAM's flexibility in project management. One project manager noted that DIGI-TEXX was 'very accurate in their estimates of production and also flexible enough to modify production plans when needed.' This adaptability has been highlighted as a key strength, allowing for adjustments to meet project requirements effectively while maintaining high-quality standards.-
Document Management for Heritage & Family Research Company
5.0 Jan 16, 2024DIGITEXX provided a production plan for each project that laid out the amount of content that was expected to be completed by a certain date. DIGITEXX was very accurate in their estimates of production and also flexible enough to modify production plans when needed.
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Industry Experience
DIGI-TEXX VIETNAM has demonstrated strong expertise across various industries, including Business Services, Retail, Financial Services, and IT Services. Clients commend their timely delivery, competitive pricing, and high-quality results, particularly in data management, photo editing, and project management. The overall sentiment reflects satisfaction, with notable strengths in communication and adaptability, making them an excellent fit for organizations seeking reliable outsourcing solutions in these sectors.
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Financial services Business services Retail Nonprofit Consumer Products IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight DIGI-TEXX VIETNAM's competitive pricing and overall value for money. For instance, one client noted that their pricing fit the budget and provided good value for cost, while another emphasized the company's competitive prices for Western Europe. Overall sentiment is positive, with reviewers expressing satisfaction with the quality of service relative to the cost, although one client suggested that pricing could be improved.Was this helpful?
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$10,000+< $25 / hr50 - 249Stari Bohorodchany, Ukraine
Services provided
50% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +110% Sales OutsourcingFocus Areas
19% Order Processing & Taking27% Chat Support Services27% Email Support Services +127% Phone Support ServicesSee all 9 projectsGotYourBack Support is a Customer Support Outsourcing company that excels in providing remote customer care services. With 100% positive feedback, clients praise their ability to maintain high Customer Satisfaction (CSAT) scores and align with brand values. Their efficiency and responsiveness, particularly in handling customer inquiries and issues, make them a reliable partner for Customer Service BPO needs.
Reviews mention Exceptional performance
Clients express exceptional satisfaction with GotYourBack Support, highlighting their rapid setup and effective collaboration. One Chief Strategy Officer noted the company's ambition and adaptability, stating that they quickly met partner needs, leading to potential partnership expansion. The transparent workflow and constructive feedback mechanisms were praised for fostering efficiency. Overall, the sentiment reflects a strong endorsement of GotYourBack's performance, with no noted areas for improvement.-
Support & Sales Outsourcing for Wellness App Developer
5.0 May 23, 2023Our users have consistently praised the quality of customer support service they have received, and we have seen an increase in positive reviews and ratings for our health apps since we began working with GotYourBack Support. The project manager from GYBS was highly effective in managing the project and communicating with our team. They truly went above and beyond to provide exceptional service to our users, and their experience in the customer support and sales industries is evident in every interaction we have with them.
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2 of 2 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Cosmetics & Skincare Co
5.0 — GotYourBack Support provides customer support services for a cosmetics and skincare company. The team answers product-related questions, processes refunds and exchanges, and creates replacement Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend GotYourBack Support for their competitive pricing and excellent value for money. Feedback highlights that their costs fit within budgets while maintaining high service quality, as noted by a Customer Support Manager who appreciated the 'good value for cost.' Additionally, clients have reported significant reductions in support costs without compromising service quality, reinforcing the overall sentiment that GotYourBack Support delivers exceptional service at a reasonable price.Was this helpful?
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$5,000+< $25 / hr50 - 249L'viv, Ukraine
Services provided
25% Customer Service Outsourcing40% Back Office Outsourcing20% Call Center Services +115% Public RelationsFocus Areas
20% Order Processing & Taking50% Email Support Services30% Chat Support ServicesSee all 10 projectsBPO Nextdoor is a versatile business process outsourcing company offering services like media monitoring, transcription, lead generation, call center operations, and technical data management. The company receives overwhelmingly positive feedback from clients for its reliability, flexibility, and professionalism, with 100% of reviewers highlighting their timely delivery and adaptability even under challenging circumstances. Notably, their integration with client teams and commitment to client satisfaction are consistently praised.
Reviews mention Accommodating
The feedback regarding BPO Nextdoor highlights their accommodating nature, as they consistently respond quickly to new tasks and integrate seamlessly with existing teams. Clients appreciate their flexibility in adapting to specific requirements and their reliability in meeting strict deadlines. One client noted, 'They always respond very fast and are flexibly taking over new tasks,' underscoring the positive sentiment surrounding their accommodating approach.-
PR for Media Monitoring & Analysis Company
5.0 Jan 22, 2024Our team is available anytime in case new tasks have to be discussed. They always respond very fast and are flexibly taking over new tasks. Delivery is always on time no matter what.
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Industry Experience
BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.
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Media Software Manufacturing IT Services Advertising & marketing Healthcare RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.Was this helpful?
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$5,000+< $25 / hr50 - 249București, Romania
Services provided
45% Customer Service Outsourcing35% Back Office Outsourcing20% Sales OutsourcingFocus Areas
35% Order Processing & Taking40% Email Support Services25% Chat Support ServicesSee all 2 projectsHKR (European EOR + Global Recruiter) specializes in Customer Support Outsourcing, providing tailored customer service and operations solutions. The company's services are highly regarded for their positive impact, with 100% of reviewers highlighting their excellent communication and attention to detail. Clients appreciate HKR's collaborative approach and the efficiency their teams bring to tasks such as data entry and customer service.
Reviews mention Openness
The feedback regarding HKR.TEAM's openness is overwhelmingly positive. Clients appreciate the collaborative approach, noting that HKR treats them as partners with a strong emphasis on communication. One client highlighted the 'open and positive flow of communication' and praised the quick and straightforward responses to their needs. Although there were minor internal policy disclosures that could have been improved, overall sentiment reflects a strong alignment in company values and a commitment to transparency.-
Customer Service Outsourcing for Operations Platform
5.0 Jun 22, 2023HKR's team treats us as their partner and is very open and collaborative with us. There is an open and positive flow of communication between us, HKR, and their team that works with us daily. They are good about responding to our needs in a quick and straightforward manner.
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1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Operations Platform
5.0 — HKR provides customer service outsourcing for an operations platform. HKR provides a team of representatives and coordinators that assist with customer service, data entry, and Shopify backend Read moreWas this helpful?
Industry Experience
HKR.TEAM has demonstrated strong capabilities in the retail and software industries, receiving positive feedback for their expertise in building customer service teams and extending marketing operations. Clients praised their reliability, cultural alignment, and proactive communication. In retail, they effectively enhanced customer service operations, while in software, they successfully recruited marketing staff, showcasing an ability to deliver tailored solutions that meet specific client needs. Overall, sentiments are highly favorable for both sectors.
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Software RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised HKR.TEAM for offering good value for the cost of their services. One client noted their decision was influenced by HKR's competitive pricing and alignment with company values. Another highlighted the absence of recruiting costs due to a subscription model, which streamlined their hiring process. Overall, the sentiment reflects satisfaction with the balance between quality and affordability, reinforcing HKR's reputation as a reliable partner in achieving business objectives.Was this helpful?
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UndisclosedUndisclosed250 - 999
Services provided
20% Customer Service Outsourcing50% Call Center Services20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
10% Order Processing & Taking50% Phone Support Services25% Chat Support Services +115% Email Support ServicesSee all 32 projectsLEX Reception is a virtual receptionist service provider specializing in call management and client intake for law firms. Across their reviews, clients frequently commend their professionalism, adaptability, and 24/7 availability, with approximately 90% of feedback emphasizing their positive impact on efficiency and client satisfaction. Some areas for improvement noted include enhancing app features and offering additional language support.
Reviews mention Accessible
Clients consistently express high satisfaction with LEX Reception's accessibility, noting their 24/7 availability and responsive communication. One client highlighted the importance of having a professional team available to capture leads, stating, "It's great having a professional team to answer our calls." Another mentioned, "I feel confident knowing that they are available 24/7 and will provide great customer service to our callers." Overall, the sentiment regarding accessibility is overwhelmingly positive, with no reported areas for improvement.-
Reception Services for Criminal Defense Law Firm
5.0 Sep 23, 2019If I need to talk to them, they’re always available. We’re also able to change our plan every month, if we need to, to avoid getting charged extra for going over our allotted minutes.
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Answering Service for Criminal Defense & Personal Injury Law Firm
5.0 Mar 22, 2019The project manager checked in at the three-week mark, but I’m also able to contact them whenever necessary. If I need to ask questions or do anything to ensure the project is running smoothly, I can communicate with LexReception.
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Industry Experience
LEX Reception excels in providing virtual receptionist services primarily for the legal industry, with a strong emphasis on client satisfaction and operational efficiency. Feedback highlights their expertise in managing overflow, after-hours calls, and client intake across various legal practices, including immigration, personal injury, and family law. Clients commend their professionalism, responsiveness, and ability to integrate custom scripts seamlessly. Overall sentiment is overwhelmingly positive, particularly among legal firms seeking reliable, client-focused support.
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Consulting Hospitality & leisure IT Services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with LEX Reception's pricing and perceived value for money. Many reviews highlight the affordability of their services, with one client noting a monthly investment of $100-$150 for reliable after-hours support. Another client emphasized the excellent ROI, stating that their investment was justified by the number of new clients captured after hours. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in service delivered.Was this helpful?
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Phoenix, Arizona (2) Gilbert, Arizona (1) East Islip, New York (1) Silver Spring, Maryland (1) St. Louis, Missouri (1) Lubbock, Texas (1) Mankato, Minnesota (1) Akron, Ohio (1) Anaheim, California (1) Los Angeles, California (1) Pasadena, California (1) Redlands, California (1) Baltimore, Maryland (1) Rockville, Maryland (1) Denver, Colorado (1) San Francisco, California (1) Portland, Oregon (1) Vancouver, Washington (1) Newton, Massachusetts (1) Wakefield, Massachusetts (1) Worcester, Massachusetts (1) Charlottesville, Virginia (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Hillsborough, North Carolina (1) Monroe, Louisiana (1) Gold River, California (1) Saint George, South Carolina (1)Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Sibulan, Philippines
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing10% Content Moderation Services +110% Data Annotation ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsSmiles On Demand is a Customer Support Outsourcing company providing comprehensive customer service BPO solutions. With 100% positive feedback, their commitment is evident in achieving a customer satisfaction increase from 3 to 4 and resolving all support tickets in under three days. Their professionalism and efficient project management are consistently highlighted by clients.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales for Property Investment Platform
5.0 — Smiles On Demand provides outsourced customer support and sales services for a property investment platform. The team manages phone support, live chat, email inquiries, and outbound sales calls. Read moreWas this helpful?
Industry Experience
Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.Was this helpful?
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UndisclosedUndisclosed10 - 49San Salvador, El Salvador
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
100% Order Processing & TakingSee all 10 projectsEasybee Answering Services is a virtual receptionist company offering 24/7 call answering and message-taking services, particularly catering to legal, educational, and construction sectors. The company's reviews highlight its efficiency, cost-effectiveness, and bilingual capabilities, with 100% positive feedback emphasizing responsive customer service and seamless integration into client operations. Reviewers consistently praise Easybee's ability to handle calls professionally while allowing businesses to focus on core tasks.
Reviews mention Professional
Clients consistently praise Easybee Answering Services for their professionalism and responsiveness. One client, an immigration law firm owner, highlighted their effective communication and seamless collaboration via email, noting Easybee's promptness and friendly demeanor. The firm also reported increased call capture, attributing their success to Easybee being a valuable part of their client communications network. Overall, the sentiment reflects a high level of satisfaction with Easybee’s professional conduct and service quality.-
Call Center Services for Immigration Law Firm
5.0 Nov 20, 2020The presentation of the company and its members - very professional, responsive, friendly.
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Industry Experience
Easybee Answering Services has garnered positive feedback primarily in the legal and education sectors. Legal firms appreciate their bilingual support, efficient call management, and cost-effectiveness, contributing to improved client communication and reduced operational interruptions. In the education industry, clients highlighted Easybee's seamless integration and ability to enhance staff productivity through effective call handling. Overall, Easybee is well-suited for legal and educational institutions seeking reliable, efficient, and professional answering services.
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Education Construction Real estate LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Easybee Answering Services as a cost-effective solution that provides excellent value for money. Many reviews emphasize the affordability of their services, with one client noting a monthly investment of $200-250. Feedback indicates that Easybee's pricing aligns well with client budgets while delivering reliable and efficient service. Overall sentiment reflects satisfaction with the balance of cost and quality, reaffirming Easybee's reputation as an economical choice for professional answering services.Was this helpful?
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List of the Top 15 Order Processing Companies
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
36.1/40.017.2/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Order Processing & Taking75% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing10% Order Processing & Taking70% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
36.2/40.020/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
65% Customer Service Outsourcing20% Order Processing & Taking35% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.2/40.019.4/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing55% Order Processing & Taking90% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
37.1/40.018.4/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing20% Order Processing & Taking60% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing25% Order Processing & Taking45% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing25% Order Processing & Taking50% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.6/40.016.4/20 Reviews9.3/10 Clients & Experience8.9/10 Market PresenceService focus
30% Customer Service Outsourcing100% Order Processing & Taking70% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38/40.018.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Customer Service Outsourcing30% Order Processing & Taking90% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Order Processing & Taking50% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
35.3/40.018.2/20 Reviews9.5/10 Clients & Experience7.6/10 Market PresenceService focus
20% Customer Service Outsourcing25% Order Processing & Taking80% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing15% Order Processing & Taking50% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing10% Order Processing & Taking50% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing50% Order Processing & Taking70% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
37.5/40.018.4/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing10% Order Processing & Taking50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing20% Order Processing & Taking70% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
65% Customer Service Outsourcing15% Order Processing & Taking35% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Order Processing & Taking55% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing10% Order Processing & Taking70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
33.9/40.017.4/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing15% Order Processing & Taking70% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
33.3/40.016.4/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr50 - 249Manila, Philippines
Ability to deliver
33.8/40.017.2/20 Reviews9.8/10 Clients & Experience6.8/10 Market PresenceService focus
75% Customer Service Outsourcing27% Order Processing & Taking25% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.2/40.014.6/20 Reviews6.9/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing23% Order Processing & Taking50% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
55% Customer Service Outsourcing15% Order Processing & Taking45% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33/40.016.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing20% Order Processing & Taking55% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35/40.017.4/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing40% Order Processing & Taking75% Other -
$5,000+< $25 / hr50 - 249Cairo, Egypt
Ability to deliver
36.3/40.017.8/20 Reviews10/10 Clients & Experience8.5/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
30% Customer Service Outsourcing30% Order Processing & Taking70% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing10% Order Processing & Taking45% Other
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