Top Order Processing Services

Ratings Updated: July 8, 2026

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Answer4u

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Verified

$1,000+

< $25 / hr

50 - 249

Nottingham , England

Services provided

35% Customer Service Outsourcing

55% Call Center Services

10% Back Office Outsourcing

Focus Areas

15% Order Processing & Taking

50% Chat Support Services

25% Phone Support Services +1

10% Email Support Services

Answer4u is a call center service. The company is based in Nottingham , England. Their services include Call Center Services and Customer Service Outsourcing.
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Extend Your Team

Not yet reviewed
Verified

Undisclosed

Undisclosed

50 - 249

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Branding +2

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

Focus Areas

15% Order Processing & Taking

30% Email Support Services

30% Phone Support Services +1

25% Chat Support Services

Established in 2020, Extend Your Team is a branding company. Their team offers Branding and Back Office Outsourcing.
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InfraWeb Manage Services Provider

Not yet reviewed
Verified

$1,000+

Undisclosed

50 - 249

București, Romania

Services provided

15% Customer Service Outsourcing

85% Call Center Services

Focus Areas

30% Order Processing & Taking

30% Phone Support Services

25% Email Support Services +1

15% Chat Support Services

Call center InfraWeb Manage Services Provider is headquartered in București, Romania and Drobeta-Turnu Severin, Romania. Their services include Call Center Services and Customer Service
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Big Outsource

5.0 52 reviews

$10,000+

< $25 / hr

250 - 999

San Pablo City, Philippines

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

20% Order Processing & Taking

50% Phone Support Services

20% Chat Support Services +1

10% Email Support Services

Big Outsource is a Customer Support Outsourcing provider offering call center solutions and customer service BPO services. Across reviews, 100% of clients praised their timely project delivery, professional communication, and seamless integration into client operations, with notable improvements in customer response times and administrative efficiency. They consistently deliver high-quality, reliable outsourced customer support, enhancing customer care and operational processes.

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1 of 1 Order Processing & Taking reviews is 5 stars

1 new review for Order Processing & Taking in past 6 months

Unknown avg. project cost

Order Processing & Taking Experience

Big Outsource has received overwhelmingly positive feedback, with 100% of reviewers noting their exceptional communication and cultural alignment. Clients highlight the professionalism and responsiveness of their team, often describing them as an integral extension of their internal staff. The consistent delivery of results and seamless integration into client operations further underscores their expertise in Order Processing & Taking services. Overall, Big Outsource is viewed as a reliable partner with no reported areas for improvement.
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16 of 16 Customer Service Outsourcing reviews are 5 stars

9 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Back Office Outsourcing for Visualization Studio
5.0 — Big Outsource provided customer support outsourcing for a visualization studio. The team responded to customer emails, organized a folder system, logged data into spreadsheets, and cleaned up old Read more
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Welsend

4.9 11 reviews

$50,000+

< $25 / hr

10,000+

Wei Fang Shi, China

Services provided

50% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing +1

10% CRM Consulting and SI

Focus Areas

25% Order Processing & Taking

45% Phone Support Services

15% Chat Support Services +1

15% Email Support Services

Welsend is a professional contact center and outsourcing service provider, offering solutions for telemarketing, customer service, and technical support. Their clients consistently praise their project management capabilities, professionalism, and effective communication. Across reviews, 90% of clients highlight Welsend's detailed orientation and responsiveness, while clients note minor areas for improvement, such as employee retention and service level management.

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Reviews mention Great team
The sentiment regarding Welsend's team is overwhelmingly positive, with clients highlighting their professionalism, operational efficiency, and dedication. One client noted the team as 'lovely, tireless, brave, patient, and passionate,' emphasizing their commitment to service and care for the community. The client appreciates the team's willingness to contribute and their sense of responsibility, despite recognizing challenges in retaining talent. Overall, Welsend's team is viewed as a valuable extension of their operations.

Call Center Services for Government Hotline Team

5.0 Mar 4, 2022

These are a team of lovely, tireless, brave, patient, and passionate agents! I am not saying problems never occur but they don't affect their sense of honor, responsibility, and love overall.
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Average Project Cost Breakdown

$200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Welsend is consistently recognized for providing strong value for money, with clients noting their pricing aligns well with budget expectations. One client highlighted Welsend as a 'great culture fit' and 'good value for cost,' while another emphasized their 'professionalism and reliability' as key strengths. Overall, feedback suggests that Welsend delivers quality services effectively, making them a commendable choice for businesses seeking cost-effective solutions.
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China (5) Germany (1)

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$2,000 Best for local companies $2,000 Best for national companies $2,500 Best for global companies

Excellent Customer Service in Manila and China
Excellent Customer Service in Manila and China
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2ndOffice

5.0 2 reviews

$1,000+

< $25 / hr

250 - 999

Services provided

30% Customer Service Outsourcing

20% Back Office Outsourcing

10% Accounting +4

10% E-Commerce Development

10% Ecommerce Marketing

10% Graphic Design

10% Web Design

Focus Areas

100% Order Processing & Taking

2ndOffice is a Customer Service BPO company providing outsourced customer support and call center solutions. Reviews highlight their exceptional project management, commitment, and responsiveness, with 100% positive feedback on their customer service quality and team integration. Their dedication to customer care and value proposition make them a preferred choice for customer support outsourcing.

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Reviews mention Great project management
The feedback regarding 2ndOffice's project management is overwhelmingly positive. Clients have noted 'outstanding management and internal support' along with 'direct supervision, training support, and quality assurance.' One client emphasized their responsiveness and perfect execution of tasks, highlighting that such resources were previously unaffordable for their small company. Overall, the sentiment reflects a high level of satisfaction with 2ndOffice's ability to meet project needs effectively.

Customer Service Outsourcing for Omnichannel Retailer

5.0 Oct 31, 2023

Outstanding management and internal support with direct supervision, training support, SOP creation and quality assurance team. They were responsive and executed everything perfectly.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Omnichannel Retailer
5.0 — 2ndOffice handles Amazon returns and financial information using NetSuite for an omnichannel retailer. They oversee communication with customers, manage sales and promotions, and answer product Read more
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Industry Experience

2ndOffice has demonstrated strong capabilities in the retail and business services sectors. Clients in retail highlight their exceptional customer support and effective management, noting significant improvements in customer engagement and operational efficiency. In the business services industry, feedback emphasizes their cost-effectiveness and quick response times, allowing companies to save on staffing costs. Overall, 2ndOffice is well-regarded for their commitment to client success and efficient service delivery, making them a fitting choice for businesses in these industries.
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Retail Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight 2ndOffice's competitive pricing and exceptional value for money. One reviewer noted that they chose 2ndOffice for its 'good value for cost' and experienced outstanding management that they could not afford otherwise. Another client emphasized significant savings, stating that 2ndOffice saves them 'thousands of dollars' by reducing the need for additional staff. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.
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ContactWorks

5.0 10 reviews

$5,000+

$25 - $49 / hr

50 - 249

Austin, TX

Services provided

50% Customer Service Outsourcing

25% Call Center Services

25% Sales Outsourcing

Focus Areas

50% Order Processing & Taking

50% Phone Support Services

ContactWorks is a premier Customer Support Outsourcing firm specializing in Call Center Solutions and Customer Service BPO. With a 100% positive feedback rate, clients laud their exceptional responsiveness, project management, and alignment with company values. Approximately 80% of reviewers highlight their effective communication and 24/7 support capabilities, underscoring their role as a reliable extension of client teams.

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6 of 7 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Staffing & Call Center Services for Wireless Solutions Co
5.0 — ContactWorks provides staffing and call center services for a wireless solutions provider. The team answers calls from guests who need help connecting to the client's networks and troubleshooting Read more
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Industry Experience

ContactWorks has received positive feedback across various industries including Business Services, Telecommunications, Education, and Retail. Clients praise their expertise in customer support and operational efficiency, particularly in delivering high-quality service during peak times. The overall sentiment highlights their adaptability and strong communication skills, making them an excellent fit for sectors requiring reliable support solutions. Their strengths are especially noted in technical assistance and strategic partnership, positioning them as a valuable resource for businesses in need of tailored customer service.
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Telecommunications IT Services Education Transportation Retail Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (3) Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight ContactWorks' competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while maintaining high-quality support. For instance, one client noted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned saving $1,500 monthly. Overall, the sentiment is overwhelmingly positive, with clients appreciating the blend of affordability and quality service across various projects.
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United States (8) Mexico (1)

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LimTC

5.0 41 reviews

$1,000+

< $25 / hr

50 - 249

Kyiv, Ukraine

Services provided

50% Customer Service Outsourcing

25% Back Office Outsourcing

15% Call Center Services +1

10% HR Outsourcing

Focus Areas

10% Order Processing & Taking

30% Chat Support Services

30% Email Support Services +1

30% Phone Support Services

LimTC is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight a 100% positive feedback rate, emphasizing their cultural fit, value for cost, and adaptability. Impressively, LimTC improved onboarding efficiency by 40% and raised a company's Net Promoter Score by 25 points, showcasing their effectiveness in enhancing customer satisfaction and operational performance.

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Reviews mention Timely
The sentiment regarding LimTC's timeliness is overwhelmingly positive. Clients consistently commend their punctuality and effective project management, with one client noting that LimTC was 'always on time with their deliveries' and 'adaptable when our needs changed.' Another client remarked on their ability to meet project milestones without disruption, contributing to an overall smoother partnership. Overall, LimTC's commitment to timely responses and deliveries has significantly enhanced client satisfaction and operational efficiency.

Customer Service Support for Software Development Company

5.0 Sep 14, 2023

LimTC exhibited excellent project management skills, consistently delivering items on time and meeting all project milestones. This ensured that our support operations ran smoothly without any disruptions.
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Customer Support Services for AI Discovery Platform

5.0 Aug 24, 2023

LimTC did an incredible job with onboarding new agents and handling inbound requests and they delivered everything on time without delays. They have truly become an extension of our business.
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Call Center Serices for IT Company

5.0 Jul 15, 2023

LimTC is very organized and structured and delivered everything in a timely manner. We had a few changes that were implemented to our processes and the team adapted right away without any kind of issues.
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Managed IT Services & Consulting for IT Consulting Company

5.0 Jul 7, 2023

LimTC's project management was exemplary. They consistently delivered items on time and ensured effective communication throughout the project.
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Customer Support for IT & Digital Transformation Company

5.0 Jul 6, 2023

LimTC's project management was excellent. They consistently delivered items on time, maintaining a high level of professionalism and responsiveness.
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11 of 11 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company
5.0 — LimTC has provided call center services for an e-commerce company. The team has been responsible for lead generation, customer inquiries handling, and order processing. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (15) $50,000 to $199,999 (11) Less than $10,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
LimTC is frequently praised for its cost-effectiveness and overall value for money. Clients highlighted that their pricing fits within budgets while delivering high-quality services. For instance, one client noted that LimTC's pricing was 'good value for cost' and another mentioned the significant ROI achieved despite initial concerns about the expense. Overall, the sentiment across reviews reflects satisfaction with the financial investment relative to the quality and effectiveness of the services provided.
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More responsive than most other service providers

LimTC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Boldr.

4.8 10 reviews

$1,000+

Undisclosed

1,000 - 9,999

Santa Monica, CA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2

15% Employer of Record (EOR) Services

5% Data Annotation Services

Focus Areas

15% Order Processing & Taking

30% Email Support Services

30% Phone Support Services +1

25% Chat Support Services

Boldr. is a Customer Service BPO company that specializes in outsourced customer support and offers comprehensive solutions such as 24/7 multi-language support. They have been praised for their adaptability, responsiveness, and significant cost savings for clients. Notably, 90% of reviews highlight their positive impact on metrics like CSAT and cost efficiency, though some note room for improvement in hiring speed.

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Reviews mention Exceptional performance
Boldr. has received exceptional feedback for their outstanding project management and customer-centric approach. Clients have praised their timely delivery, adaptability, and proactive communication, which significantly enhanced operational efficiency. Notably, Tractive's Customer Happiness Team Lead highlighted Boldr.'s unique ability to customize services to meet specific needs, demonstrating a deep understanding of their business model. Overall, the sentiment reflects a strong satisfaction with Boldr.'s innovative solutions and commitment to continuous improvement.

Data Services Outsourcing for Machinery Mnfctrng Company

5.0 Aug 5, 2022

The accuracy of our work has improved significantly since Boldr. came onboard. The task I’m referring to is impossible to hit with 100% accuracy, but we’re hitting 80% accuracy right now, which is very high. The task is very nuanced and complex. We were hitting around 60%–70% at the start, and we’ve seen marked improvement.
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Industry Experience

Boldr. has demonstrated expertise across various industries, including retail, e-commerce, insurance, manufacturing, and consumer products. Clients praise their commitment to scalability, cultural alignment, and effective communication, leading to notable improvements in customer support metrics. The overall sentiment is positive, highlighting Boldr.'s ability to adapt and integrate seamlessly into clients' operations, particularly in dynamic environments requiring technical knowledge and customer service excellence. Potential clients in these sectors may find Boldr. to be a suitable partner for their outsourcing needs.
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Other industries Other Industry Retail Manufacturing Consumer Products Consumer products & services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients commend Boldr. for delivering significant cost savings and excellent value for money. One client noted savings of $6 million annually due to their partnership, emphasizing cost-effectiveness without compromising quality. Others highlighted their competitive pricing and strong culture fit, aligning well with client values. Overall, feedback reflects a positive sentiment regarding Boldr.'s affordability and the substantial return on investment they provide.
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United States (6) Austria (1) Canada (1)

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Go4customer

5.0 5 reviews

Undisclosed

Undisclosed

1,000 - 9,999

Noida, India

Services provided

30% Customer Service Outsourcing

40% Call Center Services

20% Market Research +1

10% Sales Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Go4customer is a Customer Service BPO offering comprehensive call center outsourcing solutions. The company has a strong reputation, with reviews highlighting increased client satisfaction, enhanced staff morale, and improved compliance. Approximately 100% of reviewers praise their personalized approach and responsiveness, emphasizing timely delivery and strategic problem-solving in customer support outsourcing.

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Reviews mention Proactive
Clients have consistently praised Go4Customer for their proactive approach to problem-solving and responsiveness. One client highlighted their ability to identify and mitigate potential issues, ensuring seamless operations. Another noted their commitment to keeping clients informed about project progress, which fostered strong partnerships. Overall, the sentiment regarding Go4Customer's proactive nature is highly positive, emphasizing their dedication to enhancing customer satisfaction and operational efficiency.

Customer Service & Back-Office for Residential Support Co

5.0 Feb 14, 2025

Go4Customer's team:Delivered on Time: All key deliverables, including compliance training and quarterly reports, were provided punctually, ensuring our operational needs were met.Responsive Support: Go4Customer's agents were highly responsive to our needs, providing timely assistance and resolving issues promptly.Proactive Problem-Solving: Their proactive approach helped identify and mitigate potential issues, ensuring our continuous operation.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & Back-Office for Residential Support Co
5.0 — Go4customer provided call center services for a residential support services company. The team was responsible for 24/7 support, staff support, client support, compliance training, and reporting. Read more
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Industry Experience

Go4Customer has demonstrated expertise in the IT and residential support sectors, receiving positive feedback for their efficient inbound and outbound call center services. Clients praised their adaptability, customer-centric approach, and ability to enhance client satisfaction while improving operational efficiency. In the IT industry, Go4Customer’s focus on data-driven results contributed to increased customer retention and revenue growth. Overall sentiment across industries is highly favorable, indicating their strong fit for clients seeking reliable and effective communication solutions.
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IT Services Healthcare Information technology

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United States (2) Canada (1) India (1)

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WOW24-7

4.8 36 reviews

$1,000+

< $25 / hr

250 - 999

Afton, WY

Services provided

65% Customer Service Outsourcing

25% Call Center Services

10% IT Staff Augmentation

Focus Areas

15% Order Processing & Taking

30% Email Support Services

30% Phone Support Services +1

25% Chat Support Services

WOW24-7 is a Customer Service Outsourcing (CSO) company that provides comprehensive call center solutions and remote customer care services. Their reviews indicate a high level of satisfaction, as evidenced by their timely and proactive communication, with 100% of reviewers praising their responsiveness and ability to meet SLAs. They are noted for their adaptability, friendly culture, and a strong commitment to continuous improvement.

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Reviews mention Accommodating
Clients consistently commend Wow24-7 for their accommodating nature, particularly in adapting to specific communication styles and workflows. One client noted their eagerness to adjust to feedback, stating, 'When they get that feedback, however, they adapt really well.' Additionally, they appreciated the rapid establishment of a knowledge base, enhancing internal collaboration. Overall, the sentiment reflects satisfaction with Wow24-7's flexibility and responsiveness, solidifying their role as a valuable partner.

Customer Support Operations for Design Agency

5.0 Jun 1, 2021

WOW24-7 has been very responsive and committed all along. They’ve also been very adaptive and responsive to any changes in our product or business operations. Overall, the communication between us has been great.
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Outsourced Support & Lead Qualification for SaaS Platform

5.0 Nov 14, 2017

When they get that feedback, however, they adapt really well. But, they've been eager to adapt to our means of communication and note-taking systems. So, we got up to speed in less than a month and a half.
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1 of 1 Order Processing & Taking reviews is 5 stars

$200,000 – $999,999 avg. project cost

Order Processing & Taking Experience

WOW24-7 receives overwhelmingly positive feedback for its Order Processing & Taking services, with over 90% of reviewers highlighting their effective 24/7 customer support and expertise. Clients report a 50% increase in customer satisfaction, with a 45-minute response time and significant cost savings of 50%. The commitment to quality assurance and dedicated management further enhances their reputation. However, a few reviewers noted occasional communication issues during staff transitions, suggesting potential improvement in offboarding procedures.
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Industry Experience

WOW24-7 has garnered positive feedback across various industries, including Information Technology, eCommerce, Consumer Products, Education, and Healthcare. Clients commend their responsiveness, adaptability, and effective communication, highlighting expertise in providing 24/7 customer support and ticket management. In Information Technology and eCommerce, they notably improved response times and customer satisfaction. Overall, sentiment across these sectors is highly favorable, suggesting WOW24-7 is well-suited for projects requiring dedicated support and service excellence.
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Consumer Products Software Design Manufacturing Hospitality & leisure Telecommunications Healthcare Energy & natural resources IT Services Education Other industries eCommerce Information technology Consumer products & services Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (11) Less than $10,000 (7) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
WOW24-7 has received positive feedback regarding their cost-effectiveness and overall value for money. Clients emphasized that the pricing aligns well with their budgets, with one noting, 'good value for cost.' Multiple reviews highlighted the company's ability to deliver high-quality services while maintaining competitive pricing, with clients stating they received 'excellent service at a fraction of the cost' compared to in-house solutions. The overall sentiment reflects satisfaction with the balance of cost and service quality.
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CrewBloom

4.7 38 reviews

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

25% Customer Service Outsourcing

25% Sales Outsourcing

10% Back Office Outsourcing +4

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

10% Recruitment Process Outsourcing

10% Staffing

Focus Areas

40% Order Processing & Taking

20% Chat Support Services

20% Email Support Services +1

20% Phone Support Services

CrewBloom is a customer service outsourcing company specializing in providing remote customer care and support services. The reviews highlight a 100% positive feedback rate, praising their ability to deliver efficient, timely customer service and support, with high ratings for responsiveness and value for cost. Additionally, 80% of clients appreciated their quick onboarding and adaptability to specific business needs.

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3 of 5 Customer Service Outsourcing reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Amazon Account Management for Virtual Assistant Company
5.0 — CrewBloom provides ongoing BPO services for a virtual assistant company. The team is responsible for setting up and scaling Amazon FBA businesses for end clients. Read more
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Industry Experience

CrewBloom has demonstrated expertise across diverse industries, including education, financial services, dental, advertising & marketing, and real estate. Clients have praised CrewBloom for their efficient project management, attentive customer service, and quality of candidates. Overall sentiment is positive, highlighting their ability to improve staffing solutions, enhance customer support, and drive growth. Potential clients seeking skilled staffing solutions in these sectors will find CrewBloom a strong fit.
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IT Services Financial services Consulting Other Industry Dental Software Real estate Retail Education Human Resources Chemicals & Biotechnology Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (5) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients consistently praise CrewBloom for providing excellent value for money, with several noting that their pricing fits within budget constraints while delivering quality results. For instance, one CEO highlighted the 'great culture fit' and 'good value for cost,' while another mentioned a 'significant 40% improvement in blended costs.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of CrewBloom's services and the quality of talent provided.
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United States (26) Canada (1)

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LTVplus

4.9 8 reviews

$1,000+

< $25 / hr

250 - 999

Services provided

55% Customer Service Outsourcing

25% Call Center Services

10% Back Office Outsourcing +2

5% AI Consulting

5% Staffing

Focus Areas

15% Order Processing & Taking

60% Chat Support Services

15% Phone Support Services +1

10% Email Support Services

LTVplus is a Customer Support Outsourcing company excelling in remote customer care and call center solutions. Across their reviews, 100% of clients highlight their timely delivery and effective communication, while 67% mention cost-effectiveness and alignment with company values. Notably, 50% commend their ability to enhance customer satisfaction and retention significantly.

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Reviews mention Innovative
Clients express a strong sentiment of innovation regarding LTVplus, particularly highlighting their adaptability to change and proficiency in leveraging emerging technologies. One client noted their 'ability to adapt to change and keep up with emerging technologies' as impressive. Overall, the feedback reflects a positive perception of the company's innovative approach, contributing to significant increases in customer satisfaction and retention.

Customer Support for Dog Food Manufacturer & Distributor

5.0 Aug 3, 2023

The company's ability to adapt to change and keep up with emerging technologies was most impressive. Their innovative approach ensured that they could meet our evolving needs effectively. This adaptability was a key factor in choosing them for our project.
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1 of 1 Order Processing & Taking reviews is 5 stars

$200,000 – $999,999 avg. project cost

Order Processing & Taking Experience

LTVplus has consistently received positive feedback for their Order Processing & Taking services, highlighted by a 98% increase in customer satisfaction and a 104% boost in retention rates. Clients commend their rapid response times, with replies in under 20 seconds and resolution times under 10 minutes. The company's adaptability to change and alignment with client values are frequently noted strengths. Overall, there are no reported areas for improvement, indicating a strong client satisfaction rate.
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend LTVplus for their competitive pricing and exceptional value for money. For instance, one customer highlighted that the pricing fit their budget while also providing great value for the cost. Another client noted the company's ability to deliver quality service at a budget-friendly rate. Overall, the sentiment reflects satisfaction with the cost-effectiveness of LTVplus's services, with multiple clients expressing that the value received far exceeds expectations.
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Miami, Florida (1) Rockville, Maryland (1) Greenville, South Carolina (1) Los Angeles, California (1) Pittsburgh, Pennsylvania (1) Richmond, Virginia (1)

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Aidey

5.0 32 reviews

$1,000+

< $25 / hr

50 - 249

Manila, Philippines

Services provided

75% Customer Service Outsourcing

15% Call Center Services

10% Back Office Outsourcing

Focus Areas

27% Order Processing & Taking

55% Phone Support Services

18% Chat Support Services

Aidey is a Customer Service BPO specializing in outsourced customer support and call center solutions. Their customer reviews are overwhelmingly positive, with 100% noting improvements in response times, customer satisfaction, and operational efficiencies. Clients frequently commend Aidey's emotional intelligence, attention to detail, and proactive issue identification, highlighting them as a reliable partner for customer support outsourcing.

See all 32 projects

6 of 6 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support Services for Mobile Banking Company
5.0 — Aidey provided customer support services for a mobile banking company. They handled the Tier 1 support line, dealing with password resets, how-to questions, KYC follow-ups, and suspicious behavior Read more
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Industry Experience

Aidey has demonstrated strong capabilities across multiple industries, including Manufacturing, Financial Services, Fitness, and Business Services. Clients praised their expertise in improving customer support efficiency, with notable results like reduced wait times and increased customer satisfaction scores. The overall sentiment is highly positive, highlighting their commitment to understanding client needs, delivering quality service, and adapting to various sector demands. Aidey is particularly well-suited for businesses seeking responsive and empathetic customer service solutions.
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Manufacturing Financial services Fitness Software Real estate Media Education Hospitality & leisure Healthcare Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (13) Less than $10,000 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2)

What Clients Have Said
Clients consistently commend Aidey for their competitive pricing and exceptional value for money. Feedback highlights that Aidey's pricing aligns well with client budgets while delivering quality service and efficient support. For instance, one client noted a 'great culture fit' and 'good value for cost,' while another emphasized a significant reduction in operational costs and improved customer satisfaction, attributing these successes to Aidey’s reliable and cost-effective solutions.
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United States (18) India (2) Australia (1) England (1)

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Global Response

4.5 9 reviews

$50,000+

Undisclosed

1,000 - 9,999

Margate, FL

Services provided

50% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +1

15% IT Managed Services

Focus Areas

23% Order Processing & Taking

77% Phone Support Services

Global Response is a business process outsourcing company specializing in inbound services such as tech support, billing, and customer service. Their clients consistently praise them for being responsive, attentive, and efficient, with approximately 90% of feedback being overwhelmingly positive. Many reviews highlight Global Response as a strategic partner crucial for business success, with a notable number of clients appreciating their innovative and reliable solutions.

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Reviews mention Innovative
The overall sentiment regarding innovation is highly positive, with clients noting the provider's ability to deliver 'more innovative ideas' and describing them as 'very innovative.' This feedback highlights the company's creative approach in addressing client needs, ultimately leading to significant time and cost savings. Clients appreciate the innovative solutions provided, which contribute to improved operational efficiency.

BPO Services for Financial Services Company

4.0 Dec 20, 2017

They are very innovative.
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Industry Experience

Global Response has demonstrated expertise across various sectors, notably financial services, retail, hospitality, and real estate. Clients highlight strengths in customer service, responsiveness, and innovative solutions. The overall sentiment is positive, with many reviews noting significant time and cost savings, particularly in handling high call volumes. This provider is well-suited for businesses in need of efficient inbound services and strong client support.
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Other industries Financial services Hospitality & leisure Retail Real estate Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients generally perceive the company's services as offering substantial value for money. One client noted they save approximately $12,000 monthly, while another mentioned substantial time savings and overall satisfaction with the service quality. Although specific pricing structures were often undisclosed, feedback highlighted the company's reliability and responsiveness, with clients expressing that the partnership has been crucial for their operational efficiency. Overall, the sentiment is positive, indicating clients feel they receive good returns on their investment.
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Phoenix, Arizona (2) Kissimmee, Florida (1) Millville, New Jersey (1) Brooklyn, New York (1) Elmhurst, New York (1) Oceanside, California (1) Hartsville, South Carolina (1) Upper Marlboro, Maryland (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

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Pexly

4.8 22 reviews

$1,000+

< $25 / hr

250 - 999

Amsterdam, Netherlands

Services provided

45% Customer Service Outsourcing

45% Back Office Outsourcing

10% Sales Outsourcing

Focus Areas

20% Order Processing & Taking

30% Phone Support Services

25% Chat Support Services +1

25% Email Support Services

Pexly is a Customer Support Outsourcing and Customer Service BPO provider praised for its efficient project management and ability to adapt to client needs across various industries. With over 90% of reviews highlighting their flexibility, professionalism, and cost-effectiveness, Pexly excels in delivering timely, multilingual support, which enhances customer satisfaction and aligns with company values.

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Reviews mention Efficient
Pexly has received high praise for their efficiency in project management and customer service. Clients noted their proactive responsiveness to requests, with one stating that Pexly's team managed to provide prompt and effective communication. Another client highlighted the quick response times, leading to high customer satisfaction. Overall, the sentiment reflects a strong appreciation for Pexly's ability to deliver services efficiently, with no reported areas for improvement.

Customer Service Outsourcing for Automotive Company

5.0 Apr 8, 2024

Their project management is efficient and re-active to our requests or needs. The capacity to manage a team with all team members working remotely is impressive.
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Customer Support for Product Dev Company

5.0 Feb 27, 2023

What's impressive was their knowledge of customer service and how to execute it clearly and efficiently. Overall our customers are extremely happy with the customer services provided.
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Industry Experience

Pexly has demonstrated expertise across multiple industries, including Automotive, Retail, Hospitality, and Education. Feedback highlights their strengths in responsive customer service, efficient project management, and skilled staffing. Clients in Automotive and Retail appreciate their multilingual support and cost-effectiveness, while those in Hospitality commend their quick adaptability. Overall, sentiment is positive, indicating Pexly is a strong fit for organizations seeking reliable customer service and operational support across diverse sectors.
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Retail IT Services Automotive Beauty & Cosmetics Software Hospitality & leisure Consumer Products Education Advertising & marketing Arts, entertainment & music

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (2) $200,000 to $999,999 (2) $50,000 to $199,999 (1)

What Clients Have Said
Pexly has received positive feedback regarding its overall cost and value for money across various client reviews. Clients frequently noted that Pexly's pricing aligns well with their budgets and that they offer good value for the services provided. For instance, one client mentioned, 'Pricing fit our budget' and 'Good value for cost,' while another stated, 'The cost of agents through Pexly allows us to do more with lesser costs.' Overall, the sentiment reflects satisfaction with the balance of quality and affordability.
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United States (5) Germany (4) Netherlands (3) England (2) Austria (1) Finland (1) Hungary (1) Israel (1) Switzerland (1)

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Quantanite

4.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

London, England

Services provided

30% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% Sales Outsourcing

10% Transcription

Focus Areas

30% Order Processing & Taking

30% Phone Support Services

20% Chat Support Services +1

20% Email Support Services

Quantanite is a company specializing in transcription, data entry, and menu programming services, often supporting companies in scaling their operations. Across multiple reviews, Quantanite is praised for its high-quality work, efficiency, and ability to integrate seamlessly with client teams, with over 90% of feedback indicating satisfaction with their services. Clients highlight their technical capabilities and flexibility, with no significant areas for improvement mentioned.

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Reviews mention Collaborative
Clients have reported a highly collaborative experience with Quantanite, particularly highlighting their proactive communication and regular updates. One client noted the team's eagerness to maintain the business relationship and their ability to adapt quickly to feedback, ensuring that expectations were met. Additionally, the Quantanite team consistently exceeded productivity goals, demonstrating their commitment to collaboration and client success. Overall, the sentiment towards their collaborative efforts is overwhelmingly positive.

Website & Account Management Services for Food Delivery Firm

4.5 Jan 12, 2021

They’ve also been very communicative and collaborative. We used Google Hangout for video conference calls. Their daily reports are sent via email, and they sometimes attach sheets that show what they've completed.
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Industry Experience

Quantanite has demonstrated expertise across the Software and Food & Beverages industries. In Software, they excel in receipt transcription and operational support, receiving praise for their quality and efficiency. In the Food & Beverages sector, they effectively manage menu programming and support, showcasing flexibility and responsiveness. Overall, client sentiment is highly positive, highlighting Quantanite’s ability to integrate seamlessly with teams and deliver results that meet or exceed expectations.
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Software Food & Beverages

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback regarding Quantanite's cost and value for money is predominantly positive. One client noted their fixed monthly billing per full-time employee as cost-effective, while another highlighted their competitive pricing as a key factor in selecting them. Overall, clients expressed satisfaction with the quality of work relative to costs, with one stating that Quantanite consistently exceeded productivity expectations and provided high-quality services. The sentiment indicates a strong perception of value for the investment made.
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United States (2) Canada (1) England (1)

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HelpSquad

5.0 11 reviews

$1,000+

< $25 / hr

250 - 999

Doylestown, PA

Services provided

30% Customer Service Outsourcing

40% Back Office Outsourcing

30% Call Center Services

Focus Areas

10% Order Processing & Taking

30% Chat Support Services

30% Email Support Services +1

30% Phone Support Services

HelpSquad is a Customer Support Outsourcing company specializing in remote customer care services such as live chat, appointment scheduling, and 24/7 customer service. With 100% positive feedback, clients consistently praise their attentiveness, timely delivery, and effective communication. Notable achievements include a 25% improvement in conversion rates and significant cost savings for clients.

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Reviews mention Knowledgeable
The feedback regarding HelpSquad's knowledgeability is overwhelmingly positive. Clients have noted that HelpSquad's team is 'very knowledgeable in all aspects of patient information handling as well as technology.' Additionally, one client highlighted their impressive attention to detail, stating that they 'never made the same mistake twice.' Overall, the sentiment reflects strong confidence in HelpSquad's expertise and capability to meet client needs effectively.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

Very responsive. Always available. Very knowledgable in all aspects of the patient information handling as well as technology.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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$185 50 chats per month 25 FAQs per month $350 100 chats per month 50 FAQs per month $600 200 chats per month 100 FAQs per month

24 x 7 Managed Chat Service
HelpSquad agents will manage your live chats 24 x 7 x 365 with our highly-trained, professional chat agents. Using answers to frequently asked questions, the agents will help your customers with their questions and generate leads.
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Acquire Intelligence

4.6 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Pasig, Philippines

Services provided

18% Customer Service Outsourcing

35% Back Office Outsourcing

12% AI Consulting +4

12% Call Center Services

10% AI Development

8% Sales Outsourcing

5% Business Consulting

Focus Areas

50% Order Processing & Taking

50% Phone Support Services

Acquire BPO is a business process outsourcing company specializing in inbound and outbound call services, offering fast and efficient telemarketing and customer support solutions. Reviewers frequently highlight their strengths in quick response times and meeting deadlines, with 100% of feedback indicating satisfaction with service quality. Opportunities for improvement include reducing wait times and increasing staff availability.

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Reviews mention Autonomous
The feedback regarding the Autonomous service provider highlights a strong sentiment of satisfaction among clients. They commend the provider for significantly improving operational efficiency, stating that they 'save us a lot of time' and allow for 'market expansion' by handling outbound services competently without requiring much supervision. Clients also noted reduced operational costs and the ability to focus on core business activities as major benefits. Overall, the sentiment is positive, with clients expressing confidence in the provider's capabilities.

Telemarketing for Consumer Products Company

5.0 Aug 12, 2017

They are saving operating costs from internal employees. They allow us to reduce our staff and also reduce the burden on internal employees. They are competent and don’t require a lot of supervision.
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Industry Experience

Acquire Intelligence has demonstrated strong expertise in the hospitality & leisure and other industries, providing efficient outbound and inbound call services. Feedback highlights their strengths in responsiveness, cost savings, and simplifying customer interactions. Clients reported significant reductions in costs and operational burdens, with sentiments leaning positively across sectors. Potential clients in high-call-volume industries seeking improved customer service and operational efficiency would benefit greatly from this provider's capabilities.
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Other industries Hospitality & leisure

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Average Project Cost Breakdown

$50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with the company's pricing structure, noting significant savings and overall value for money. One client highlighted a package deal charging approximately one cent per minute, resulting in monthly savings of about $1,000. Another client reported saving around $150,000 monthly, attributing reduced operational costs to the service provider. Overall, the sentiment reflects a strong belief in the cost-effectiveness and efficiency of the company's offerings, despite occasional suggestions for more competitive pricing.
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New York City, New York (1) Scarsdale, New York (1) Staten Island, New York (1) Boston, Massachusetts (1)

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IdeasUnlimited

5.0 100 reviews

$1,000+

< $25 / hr

50 - 249

Sugar Land, TX

Services provided

30% Customer Service Outsourcing

20% Call Center Services

10% Back Office Outsourcing +4

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

10% Transcription

10% Translation

Focus Areas

12% Order Processing & Taking

50% Phone Support Services

19% Chat Support Services +1

19% Email Support Services

IdeasUnlimited is a customer service outsourcing company specializing in call center solutions and remote customer care. Reviewers consistently highlight their high-quality service, professionalism, and effective communication, with over 80% of feedback emphasizing their reliable 24/7 support and adaptability to client needs. Clients report significant improvements in customer satisfaction and operational efficiency, often surpassing their performance targets.

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Reviews mention Honest
The sentiment regarding honesty from client feedback is overwhelmingly positive. Clients appreciate IdeasUnlimited's transparency and commitment to their processes, with specific remarks highlighting their 'fair and honest' approach and 'capacity for keeping their commitments.' One client emphasized their 'honest' demeanor, stating they are 'fast, responsible, hard-working and honest.' Overall, the feedback reflects a strong trust in the company's integrity and reliability in fulfilling their obligations.

Call Center Services for Retention Credit Tax Company

5.0 Jul 20, 2022

We’re impressed with their timeliness, work ethic, and ability to deliver on their promises. Additionally, they’re quite fair and honest when it comes to the process.
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Outbound Call Service for Beauty Brand

5.0 Aug 23, 2019

From the very first day, their team showed interest and took initiative in every single case, which helped them to adapt and master their roles very quickly. They are fast, responsible, hard-working and honest.
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Call Center Services for Restaurant Tech Company

5.0 Nov 24, 2024

The team showcases a high level of professionalism and punctuality. Above all, they are personable and responsive throughout. Their punctuality, work ethic, and capacity for keeping their commitments have pleased us. They are also fairly transparent and honest about the procedure.
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11 of 11 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Sales Support for Auto Parts Manufacturer
5.0 — IdeasUnlimited provided sales support for an auto parts manufacturer. The team was responsible for talking to potential customers on the phone and conducting sales calls. Read more
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Industry Experience

IdeasUnlimited has demonstrated notable expertise across various industries, including Automotive, Telecommunications, Medical, and Financial Services. Clients in the Automotive sector commend their reliability and adaptability in customer support, while those in Telecommunications emphasize their strategic lead generation. The Medical industry values their precision in billing processes, and Financial Services clients report increased customer satisfaction through effective communication. Overall, feedback indicates strong project management, responsiveness, and a commitment to enhancing client operations in diverse fields.
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Consumer Products Human Resources Healthcare Financial services Nonprofit Telecommunications Legal Pharmaceuticals Wellness & Fitness Real estate Food & Beverages Beauty & Cosmetics Gaming Retail Other Industry Advertising & marketing Media Construction IT Services Supply Chain, Logistics, and Transport Hospitality & leisure Manufacturing Business services Medical Software Automotive

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Average Project Cost Breakdown

$10,000 to $49,000 (32) $50,000 to $199,999 (11) Less than $10,000 (5) $200,000 to $999,999 (3)

What Clients Have Said
Clients consistently praise IdeasUnlimited for their exceptional value for money and cost-effectiveness. Numerous reviews highlight that the company's pricing aligns well with client budgets while delivering high-quality services. For instance, one client noted that choosing IdeasUnlimited was due to their 'good value for cost' and another emphasized their flexibility during service peaks. Overall, the sentiment reflects satisfaction with the return on investment, as clients report improved customer satisfaction and operational efficiency without exceeding budget constraints.
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Global Bilgi

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Kyiv, Ukraine

Services provided

20% Customer Service Outsourcing

30% Call Center Services

20% Corporate Training & Coaching +2

15% HR Outsourcing

15% IT Managed Services

Focus Areas

33% Order Processing & Taking

67% Phone Support Services

Global Bilgi is a customer support service provider known for offering dedicated call center and telesales solutions. The company receives positive feedback for its professional approach, with 100% of reviewers highlighting their business-oriented and results-driven strategies. Clients appreciate their transparency and reliability, while some note that their pricing is higher than competitors. Global Bilgi's adaptability and innovation, as shown by a 20% revenue target exceedance, are also well-regarded.

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Reviews mention High-quality work
Global Bilgi has consistently received high praise for delivering high-quality work, as evidenced by a long-standing partnership with LifeCell. Clients commend their ability to exceed revenue targets, with one instance noting a 20% increase despite remote work challenges. The company is recognized for its transparency, adaptability, and innovative approach, which has significantly contributed to client success. Overall, the sentiment reflects strong satisfaction with their service quality and effective project management.

Telesales & Customer Service for Telecommunications Company

5.0 Apr 7, 2021

Global Bilgi has a great combination of price, service quality, and process transparency. These three main pillars are what helps us meet our targets. Global Bilgi is a professional company that does not just deliver services, they bring you results. Instead of offering textbook solutions, they can build your business processes from scratch.
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Industry Experience

Global Bilgi has demonstrated expertise primarily in the Consumer Products and Telecommunications industries. Clients appreciate their business-oriented approach, professionalism, and ability to consistently meet KPIs. Feedback highlights their effectiveness in customer support and outsourced services, with significant measurable outcomes such as high customer satisfaction and revenue growth. Overall, sentiment is highly positive, indicating Global Bilgi is well-suited for organizations seeking comprehensive customer service and process management in these sectors.
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Consumer Products Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Global Bilgi's pricing as higher than competitors, yet they consistently emphasize the value derived from their services. One client noted an annual investment of approximately $360,000, highlighting good results and professionalism. Another client praised their competitive combination of price, service quality, and transparency, asserting that these factors significantly contribute to meeting their targets. Overall, sentiment leans towards recognizing the company's high cost as justified by the quality and effectiveness of their solutions.
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Penbrothers

5.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Makati, Philippines

Services provided

10% Customer Service Outsourcing

15% PEO/Employee Leasing

15% Staffing +6

10% Back Office Outsourcing

10% Employer of Record (EOR) Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% Recruiting

10% Sales Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Penbrothers is a staffing services provider specializing in talent acquisition and HR management. The company received highly positive feedback, with 100% of reviews highlighting their strong communication, value alignment, and significant contributions to building high-performance teams. Penbrothers successfully improved ROI by facilitating the hiring of over 15 individuals, demonstrating their effectiveness as a key talent partner.

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Industry Experience

Penbrothers has demonstrated expertise in the hospitality and leisure industry, notably through their collaboration with Servantex, a staffing provider. The feedback highlights their strengths in talent acquisition, HR management, and project execution, resulting in significant ROI and rapid team expansion. Overall sentiment in this sector is highly positive, with clients appreciating Penbrothers' strong communication, alignment of values, and ability to meet hiring demands efficiently.
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Hospitality & leisure

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Penbrothers' competitive pricing and overall value for money. One client noted that Penbrothers fit their budget while delivering high-quality services, resulting in a significant ROI and accelerated hiring processes. The positive sentiment is reinforced by feedback on strong communication and alignment with client values, emphasizing their role as a valuable partner in building effective teams.
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Satellite Office

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Sydney, Australia

Services provided

10% Customer Service Outsourcing

40% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +2

20% HR Outsourcing

10% IT Staff Augmentation

Focus Areas

30% Order Processing & Taking

30% Email Support Services

30% Phone Support Services +1

10% Chat Support Services

Satellite Office is a workforce solutions provider specializing in recruitment, HR management, and employee management services. Their reviews highlight exceptional project management, cost transparency, and effective communication, with 100% positive feedback on their ability to enhance client efficiency and productivity. Reviewers commend their attention to detail and partnership approach, leading to significant cost savings and scalability for clients.

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0 of 1 Order Processing & Taking reviews is 5 stars

$1,000,000 – $9,999,999 avg. project cost

Order Processing & Taking Experience

Overall, Satellite Office has received highly positive feedback for their Order Processing & Taking services, with 90% of reviews highlighting their strong communication and transparency in cost management. Clients commend the efficiency of their recruitment process, noting a significant reduction in overheads and an increase in team size, with 85% expressing satisfaction with the onboarding and ongoing management support. Their project management capabilities are also praised, with no reported issues, underscoring their role as a valuable partner in business operations.
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Industry Experience

Satellite Office has garnered positive feedback primarily in the Advertising & Marketing sector, specifically within automotive technology. Clients highlight their strengths in recruitment, HR management, and employee training, noting significant improvements in cost efficiency and team scalability. The overall sentiment is highly favorable, emphasizing their strong communication, attention to detail, and partnership approach. Potential clients in the advertising and marketing industry, especially those requiring workforce offshoring, may find Satellite Office to be a suitable partner.
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Advertising & marketing

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients have praised Satellite Office for its cost-effectiveness and value for money, noting significant reductions in overheads and improved operational efficiencies. One client reported a $500,000 annual investment that allowed them to upscale their team from two to sixteen employees. They highlighted the company's transparency regarding costs and effective communication, establishing a strong partnership rather than just a service provider. Overall, the sentiment reflects satisfaction with the financial outcomes and the efficiency gained through collaboration.
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SureCall Contact Centers

4.8 13 reviews

$5,000+

$50 - $99 / hr

250 - 999

Calgary, Canada

Services provided

20% Customer Service Outsourcing

60% Call Center Services

20% Back Office Outsourcing

Focus Areas

16% Order Processing & Taking

64% Phone Support Services

20% Chat Support Services

SureCall Contact Centers specializes in Call Center Outsourcing and Remote Customer Care, offering solutions for overflow call volume management. The company is praised for its flexibility, culture, and consistent service delivery, with 100% of reviewers noting their satisfaction with measurable outcomes such as ASA and AHT. No areas for improvement were identified.

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Reviews mention Easy to work with
Clients consistently highlight SureCall Contact Centers as easy to work with, noting their flexibility and responsiveness. One client praised the team's ability to integrate seamlessly into their operations and manage complex transitions without requiring micromanagement. Another client emphasized the straightforward communication process and the team's proactive approach to providing feedback and improvements. Overall, the sentiment reflects a high level of satisfaction regarding collaboration and support, with clients feeling confident in SureCall's capabilities.

Call Center Services for Food Processing Company

5.0 Oct 11, 2019

They’re very clearly prepared and knowledgeable. The process they use to manage their workflow is very effective, which gives them the rare ability to onboard customers with ease. It was always easy to work with them and follow their process, making sure our goals were captured. While it did take some fine-tuning, it’s never been a difficult process. They know what needs to be done to obtain the right outcome.
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Call Center Services for Pizza Corporation

5.0 Feb 21, 2020

Overall, SureCall has been extremely consistent on their training and the metrics that they hold their staff to, so the relationship has been very easy for us to manage and we really haven’t had to micromanage their business at all.
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Call Center Services for Contractor & Risk Mgmt Company

5.0 May 9, 2024

Their project management is great. They’re great at being flexible and providing ongoing feedback on how things are going throughout the project. As a result, working with them has been easy. Whenever we have to escalate something, they’re responsive — we’ve dealt with everyone from their team from the director to their client manager, and everyone’s been great.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with SureCall Contact Centers, particularly highlighting their timely delivery and effective communication. One client from Simco Management praised their fast service and the successful management of employee messages. Overall, the sentiment reflects a strong positive experience, with no suggested areas for improvement noted by clients, indicating a solid alignment with project needs.
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More responsive than most other service providers

SureCall Contact Centers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Canada (6) United States (4)

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GDC Services

4.8 2 reviews

$25,000+

$25 - $49 / hr

50 - 249

Beograd, Serbia

Services provided

20% Customer Service Outsourcing

20% Cloud Consulting & SI

15% Application Management & Support +4

15% IT Managed Services

10% Call Center Services

10% IT Staff Augmentation

10% IT Strategy Consulting

Focus Areas

35% Order Processing & Taking

35% Phone Support Services

15% Chat Support Services +1

15% Email Support Services

GDC Services is a cybersecurity company specializing in securing digital environments and testing applications, including websites and mobile applications. Reviews highlight their professionalism and expertise, with 100% of feedback indicating successful outcomes, such as stable, breach-free websites. Clients appreciate their value for money and effective project management, suggesting room for growth in offering additional services.

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Industry Experience

GDC Services has demonstrated expertise in the financial services industry, particularly in banking, where they provided security solutions that resulted in stable website operations without breaches. Clients praised their professionalism, project management, and clear communication. The overall sentiment is positive, emphasizing their value for cost and strong project delivery. This makes GDC Services a suitable choice for organizations in need of security consulting and application testing within the financial sector.
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Select Industry to see insights

Financial services

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Average Project Cost Breakdown

What Clients Have Said
GDC Services has received positive feedback regarding their pricing and overall value for money. One client highlighted that their pricing fit within budget and offered good value for the cost, which was a decisive factor in their selection. The team's professionalism and expertise further contributed to the perceived value, as evidenced by the successful delivery of secure solutions with no reported breaches. Overall, clients appreciate the balance between quality and affordability.
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More responsive than most other service providers

GDC Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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HiredSupport

4.9 6 reviews

$1,000+

< $25 / hr

10 - 49

Lahore, Pakistan

Services provided

35% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +3

15% Data Annotation Services

10% Content Moderation Services

10% Transcription

Focus Areas

15% Order Processing & Taking

35% Chat Support Services

35% Email Support Services +1

15% Phone Support Services

HiredSupport is a Customer Support Outsourcing company specializing in services such as manning chatbots, support ticket management, and knowledge base review. They received positive feedback for significantly reducing customer response times and adapting quickly to dynamic client needs, with 100% of reviewers highlighting their communication efficiency and responsiveness.

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Reviews mention Reliable
Clients consistently describe HiredSupport as a reliable partner, noting their ability to seamlessly integrate into existing workflows. One client highlighted that their response times became 'as reliable as an in-house team,' leading to a significant increase in customer satisfaction ratings from 69% to 91%. The dedication of HiredSupport's agents to understand the client's services and improve support operations is frequently praised, reflecting a strong commitment to quality service.

Customer Support for Proxy & VPN Business

5.0 Jun 15, 2021

Our response times (both in live chat and tickets) were reduced severely. They became as reliable as an in-house team and understood what we do and became synonymous with our brand. Specifically, we measured success with exit surveys on tickets and live chat interactions.
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0 of 1 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Indoor Gardens Company
4.5 — HiredSupport provides customer service outsourcing for an indoor gardens company. The team provides support on the client's chatbot and inbox ticketing system and reviews their knowledge base. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (3) Less than $10,000 (2)

What Clients Have Said
Clients generally find HiredSupport to offer excellent value for money, with specific feedback highlighting their flexible and cost-effective pricing models. For example, one client noted that HiredSupport provided a shared agent option, which was crucial for managing unpredictable workloads without the need for long-term commitments. Another reviewer emphasized the company's ability to deliver high-quality service at a reduced cost, resulting in significant improvements in customer satisfaction scores. Overall, the sentiment reflects strong satisfaction with the company's pricing and value proposition.
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United States (2) Canada (1) Romania (1)

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MattsenKumar LLC

4.2 6 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Gurugram, India

Services provided

20% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +2

20% Sales Outsourcing

10% Transcription

Focus Areas

20% Order Processing & Taking

30% Chat Support Services

30% Email Support Services +1

20% Phone Support Services

MattsenKumar LLC is a versatile business process outsourcing (BPO) company offering services such as digitization of restaurant menus, call center customer service, and telesales operations. Reviews indicate a high level of satisfaction, highlighting their adaptability, proactive communication, and ability to meet dynamic client demands. Approximately 90% of reviewers commend their efficiency and flexibility, with no significant areas for improvement noted.

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Reviews mention Proactive
MattsenKumar LLC has received positive feedback regarding their proactive approach in project management. A client highlighted their 'very proactive' attitude in getting work done and noted that they conduct three performance review calls weekly. Additionally, the client praised their availability, stating that MattsenKumar's leadership is approachable and ready to assist at any time. Overall, the sentiment reflects a strong appreciation for their proactive engagement and flexibility in addressing client needs.

Call Center Services for Financial Institution

4.5 Oct 5, 2021

Their project management is good, and they’ve been very active in terms of managing our project. They’re also very proactive in getting work done. We have three calls a week to review their performance.
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Industry Experience

MattsenKumar LLC has garnered positive feedback across various industries including Financial Services, Consumer Products, and Business Services. Clients commend their adaptability and responsiveness, particularly in call center operations and customer service management. In the Financial Services sector, they excel in providing efficient customer support for loans and financial products, while in the Consumer Products field, they enhance customer relationships through effective inbound services. Overall, their strengths lie in flexibility, effective communication, and a commitment to client satisfaction, making them a strong choice for businesses in these sectors.
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Other Industry Financial services Business services Consumer Products

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong positive sentiment regarding MattsenKumar LLC's cost-effectiveness and value for money. One client highlighted that they provide 'good services at reasonable prices,' while another mentioned a monthly investment of approximately $16,000–$20,000, which they deem worthwhile due to the quality of service received. Overall, clients appreciate the adaptability and responsiveness of MattsenKumar, indicating that the pricing aligns well with the value delivered.
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India (4) United States (1)

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SupportZebra

4.8 4 reviews

$5,000+

< $25 / hr

1,000 - 9,999

Houston, TX

Services provided

70% Customer Service Outsourcing

20% Back Office Outsourcing

10% Call Center Services

Focus Areas

10% Order Processing & Taking

50% Phone Support Services

20% Chat Support Services +1

20% Email Support Services

SupportZebra is a Customer Support Outsourcing (CSO) company, providing comprehensive call center solutions, including phone, chat, and email support. The reviews reflect an overwhelmingly positive sentiment, highlighting their ability to significantly reduce response times and maintain high customer satisfaction scores. The company's positive culture and seamless integration into clients' support structures are frequently praised, suggesting their effectiveness and dedication.

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Reviews mention High-quality work
Clients have consistently praised SupportZebra for delivering high-quality work that significantly enhances customer support operations. One client noted a remarkable reduction in initial response times, attributing this improvement to SupportZebra's dedicated team, who also achieved high customer satisfaction scores. The manager emphasized the seamless integration of SupportZebra's agents into their own support structure, describing them as 'co-workers' and commending their commitment to service excellence and positive company culture.

Content Moderation Services for SaaS Company

4.0 May 29, 2024

Moreover, we review their actual items. We also quality-check each moderator's decisions to ensure they meet our expectations. Overall, we use these metrics to determine their team’s success.
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Customer Service Outsourcing for Expense Management Company

5.0 May 15, 2024

We’ve seen an incredibly high level of service from SupportZebra employees. One of the great things the team has done is reduce the initial response time on our cases. Before, our initial response time would really vary, so our value was very different two years ago from what it is now. SupportZebra has reduced our response time to a quarter of what it was before, specifically for the card support side, which is the type of case they handle. They also consistently receive high customer satisfaction scores; they’re a great team.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for SupportZebra highlights their effective guest services support, leading to increased guest satisfaction and reduced issue resolution times. A property technology company praised their timely project management and impressive communication. The client appreciated the alignment of company values and noted that there were no areas for improvement. Overall, sentiment is highly positive, indicating a strong fit for ongoing collaboration.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Expense Management Company
5.0 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the Read more
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Industry Experience

SupportZebra demonstrates expertise across various industries, including Hospitality & Leisure, Software, and SaaS. Clients commend their effective communication, project management, and ability to enhance customer satisfaction. In Hospitality, they improved guest satisfaction and issue resolution. In Software, they successfully established content moderation teams and enhanced customer support efficiency. Overall, feedback is overwhelmingly positive, indicating SupportZebra is well-suited for businesses seeking dedicated support teams in these sectors.
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Software Hospitality & leisure

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Kantipur Management Private Limited

5.0 1 review

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

17% Customer Service Outsourcing

29% Back Office Outsourcing

15% Call Center Services +7

13% Staffing

7% HR Consulting

5% Recruiting

4% Accounting

4% Social Media Marketing

3% IT Managed Services

3% Insurance Services & Brokers

Focus Areas

15% Order Processing & Taking

55% Phone Support Services

20% Chat Support Services +1

10% Email Support Services

Kantipur Management Private Limited is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its ability to deliver projects on time and maintain high customer satisfaction, with 100% of reviewers highlighting their impressive scalability and resource management. Their team is characterized by exceptional expertise in resolving customer issues and achieving business objectives efficiently.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Motorcycle Distributing Company
5.0 — Kantipur Management Private Limited provided customer service and sales support for a motorcycle distributing company, including outbound call support, record keeping, client query support, and Read more
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Industry Experience

Kantipur Management Private Limited has demonstrated significant expertise in the automotive industry, particularly in customer service and sales for two-wheeler and three-wheeler companies. Feedback highlights their strengths in providing scalable services, effective complaint resolution, and achieving high customer satisfaction. Their project management is lauded for timely deliveries and quality outcomes. Overall sentiment is positive, indicating a strong match for clients seeking reliable support in automotive sales and customer service.
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Automotive

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Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Kantipur Management Private Limited as offering good value for money, particularly highlighting their efficient project management and timely delivery of services. One client noted that they met and exceeded expectations regarding quality and resource management, describing them as the 'best vendor' to date. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, aligning with client needs and scalability requirements.
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Vserve Amazon Listing Service

5.0 23 reviews

$1,000+

< $25 / hr

250 - 999

Services provided

40% Customer Service Outsourcing

60% Ecommerce Marketing

Focus Areas

60% Order Processing & Taking

20% Chat Support Services

20% Email Support Services

Vserve Amazon Listing Service is a Customer Support Services and Customer Service BPO provider, specializing in enhancing product visibility and customer engagement. Reviews highlight their exemplary service, with 100% positive feedback emphasizing timely delivery, proactive communication, and effective project management. Clients specifically commend their competence and personalized approach in handling inquiries and optimizing digital advertising strategies.

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Reviews mention Efficient
Clients consistently praised Vserve Amazon Listing Service for their efficiency and strong project management. The team delivered items on time, proactively communicated updates, and responded promptly to client needs. Notable feedback highlighted their attention to detail and tailored solutions, which resulted in increased product visibility and conversion rates. One client specifically noted, 'Their effectiveness, open communication, and prompt delivery surprised me,' reflecting an overall sentiment of satisfaction with Vserve's efficient service.

Digital Marketing Services for Real Estate Company

5.0 Dec 20, 2024

The communication pleased me since it was concise, transparent, and clear no time was wasted. Their effectiveness, open communication, and prompt delivery surprised me.
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SEO, E-Commerce & Content Marketing for Real Estate Co

5.0 Apr 8, 2025

Vserve Amazon Listing Service demonstrated strong project management throughout the collaboration. They consistently delivered items on time, adhering to the agreed upon deadlines for optimizing product listings and setting up Amazon ads. Their responsiveness to our needs was excellent; they proactively communicated any updates or adjustments required and quickly addressed any questions or concerns we had. Vserve was flexible in accommodating changes and ensured that the project aligned with our goals. Overall, their professionalism and attention to detail contributed to a smooth and efficient process, meeting all key milestones as planned.
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Customer Service Outsourcing for Custom Apparel Manufacturer

5.0 Oct 28, 2024

The project management was organized and efficient, with clear timelines and milestones that ensured timely delivery of all key items, including optimized product listings and advertising strategies. The team was proactive in communication, maintaining regular updates, and addressing our needs promptly. Their responsiveness and willingness to adapt based on our feedback demonstrated a strong commitment to the project's success, fostering effective collaboration throughout the process.
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Industry Experience

Vserve Amazon Listing Service has demonstrated expertise across various industries, including Real Estate, Beauty & Cosmetics, Manufacturing, Advertising & Marketing, and Food & Beverage. Clients praised their attention to detail, effective communication, and ability to significantly enhance product visibility and sales through tailored strategies. The overall sentiment reflects strong satisfaction, particularly in the Beauty & Cosmetics sector, where their impact on brand visibility and customer engagement was notably high. This provider is well-suited for clients seeking optimization services in these dynamic sectors.
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Real estate Beauty & Cosmetics Manufacturing Advertising & marketing Food & Beverage Retail Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (13) $50,000 to $199,999 (1)

What Clients Have Said
Overall, clients consistently praised Vserve Amazon Listing Service for providing good value for money, with many noting that their pricing fit within budget constraints while delivering effective results. Specific feedback highlighted a strong alignment of company values and a commitment to achieving client goals. For instance, multiple clients mentioned the company's responsiveness and proactive communication, which contributed to successful project outcomes, indicating a favorable perception of their cost-effectiveness.
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United States (8) Canada (3) Austria (1) Germany (1) India (1)

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CALLINNOV

5.0 1 review

$25,000+

< $25 / hr

50 - 249

Oulad Bouʼabid, Morocco

Services provided

55% Customer Service Outsourcing

30% Call Center Services

15% Back Office Outsourcing

Focus Areas

27% Order Processing & Taking

36% Email Support Services

27% Chat Support Services +1

10% Phone Support Services

CALLINNOV is a lead generation and outbound call services company. The company received positive feedback for its effective project management and responsiveness. Impressively, they generated a 5% lead conversion rate, with 50% of those leads converted into sales. Clients appreciated the proactive engagement of their account managers, and no areas for improvement were noted.

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Industry Experience

CALLINNOV has demonstrated notable expertise in the manufacturing sector, particularly in headset manufacturing, where they successfully executed lead generation projects. Clients have praised their effective communication and proactive partnership approach, achieving a conversion rate of 50% from generated leads. Overall sentiment in the manufacturing industry is highly positive, making CALLINNOV a strong candidate for businesses seeking reliable lead generation services.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with CALLINNOV's pricing structure, noting it offers good value for money. One client highlighted a successful lead generation project that resulted in a 5% lead conversion rate, with 50% of those leads turning into sales. The account management was praised for being proactive, and no areas for improvement were identified, reinforcing the positive sentiment regarding the company's cost-effectiveness and overall service delivery.
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Ansvery

5.0 13 reviews

$1,000+

< $25 / hr

50 - 249

Vilnius, Lithuania

Services provided

40% Customer Service Outsourcing

40% AI Agents

20% AI Consulting

Focus Areas

25% Order Processing & Taking

40% Chat Support Services

35% Email Support Services

Ansvery is a Customer Support Outsourcing company specializing in first-line customer service and remote customer care solutions. They consistently receive positive feedback for their efficient and timely responses, with notable results such as improving response times by up to 12 times. Around 100% of reviewers highlight their ability to quickly integrate and scale support processes.

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4 of 4 Customer Service Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

User Request & Content Moderation Mgmt for Social Network
5.0 — A social network has hired Ansvery to answer and moderate user requests, store reviews, and user-generated content. The team provides daily reports and internal software to track the client's issues Read more
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More responsive than most other service providers

Ansvery is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$2,670 For small-sized projects or start-ups $5,341 For middle-sized or growing projects $10,767 For large-scale projects with an engaged audience

Customer Support
Ansvery is a tech-savvy outsourcer who can seamlessly plug into your inhouse team or create your support department from scratch. With us, you get exactly what you need and you pay only for what you use. If you want a swift-acting, cost-effective, experienced, and reliable partner who can take care of all your support challenges - that's us!
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Canaan Communication & Technologies (MSC)

4.9 6 reviews

$25,000+

< $25 / hr

250 - 999

Kuala Lumpur, Malaysia

Services provided

45% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +2

10% Corporate Training & Coaching

10% Recruiting

Focus Areas

10% Order Processing & Taking

50% Phone Support Services

30% Chat Support Services +1

10% Email Support Services

Canaan Communication & Technologies (MSC) is a Customer Support Outsourcing company specializing in Customer Care Outsourcing and Call Center Solutions. Reviews highlight their cost-effectiveness, responsiveness, and ability to meet SLAs, with 100% of feedback being positive, particularly noting their alignment with client values and efficient communication.

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Reviews mention Puts the customer first
Canaan Communication & Technologies demonstrates a strong customer-first approach, as highlighted by a client who praised their supportive and collaborative nature. The client noted that Canaan focuses on delivering value rather than just pricing, and they reported improved response and resolution times alongside increased customer satisfaction. Regular communication through weekly reports and monthly meetings further reflects their commitment to prioritizing client needs.

Customer Service Support for E-Commerce Fulfillment Company

5.0 Mar 25, 2022

The company is super supportive and collaborative. They focus on value, not price, which shows their commitment to prioritizing the customer's needs and goals.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Photo Solutions Company
5.0 — A photo solutions company hired Canaan Communication & Technologies Sdn Bhd for their call center services to improve and maintain the number of inquiries and consistently ensure customer Read more
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Industry Experience

Canaan Communication & Technologies has demonstrated expertise across various sectors, including e-commerce, food production, and retail. Clients praised their customer service support, responsiveness, and cost-effectiveness, highlighting measurable improvements in customer satisfaction and sales. The overall sentiment is highly positive, with particular appreciation for their customized solutions and collaborative approach. This positions Canaan as a strong partner for businesses seeking customer experience enhancements, particularly in service-oriented industries.
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Retail Consumer Products Logistics & Supply Chain Food & Beverages

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Malaysia (3) Singapore (1)

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GCS Agents

4.9 6 reviews

$50,000+

$25 - $49 / hr

250 - 999

Salisbury, NC

Services provided

40% Customer Service Outsourcing

35% Call Center Services

10% Back Office Outsourcing +2

10% Business Consulting

5% HR Consulting

Focus Areas

50% Order Processing & Taking

50% Phone Support Services

GCS Agents is a versatile company that specializes in call center management, training, and back-office services. Client reviews highlight their professionalism and high-performance metrics, with 100% of reviewers noting their effective communication and tailored solutions. They have successfully managed a significant number of inbound calls and customer interactions, saving clients substantial time and costs. GCS Agents are praised for their comprehensive services and strong client relationships, with minimal areas for improvement suggested.

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Reviews mention Efficient
The overall sentiment regarding efficiency is highly positive, with clients noting significant time and cost savings. One client highlighted saving approximately 40 hours of work per week and $1,600 monthly by outsourcing reception duties. They praised the service provider for quick responses and effective deadline management, stating their productivity increased as they no longer handled repetitive tasks. The consistent feedback indicates a strong alignment with efficiency goals, reinforcing the service provider's strengths in promoting productivity.

Screening & Answering Services for IT Firm

5.0 Nov 2, 2017

They help promote productivity and efficiency. My company’s productivity has risen in response to not dealing with repetitive tasks, like answering calls.
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Industry Experience

GCS Agents has demonstrated expertise across various industries, including utilities, information technology, energy & natural resources, advertising & marketing, and other sectors. Clients appreciate their tailored training programs that enhance customer service and efficiency, particularly in improving communication skills and empathy. Overall sentiment is highly positive, with notable strengths in project management, responsiveness, and maintaining high performance metrics. Potential clients in these industries can expect reliable partnerships focused on operational excellence and customer satisfaction.
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Utilities Advertising & marketing Information technology Energy & natural resources IT Services Transportation

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients generally perceive GCS Agents as offering high value for money, with significant investments ranging from $17,000 to over $30 million annually. Notably, one client highlighted a $10,000 monthly savings attributed to their services, while another emphasized the effectiveness of their tailored training solutions. Overall sentiment reflects satisfaction with communication, project management, and the ability to meet specific needs, although some clients suggested improvements in transparency regarding costs.
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Jacksonville, Florida (1) Nashville, Tennessee (1) Austin, Texas (1) New York City, New York (1) Columbus, Ohio (1) Los Angeles, California (1)

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Experts Helping Businesses

5.0 3 reviews

$25,000+

< $25 / hr

50 - 249

Karachi, Pakistan

Services provided

40% Customer Service Outsourcing

30% Call Center Services

15% Back Office Outsourcing +1

15% Sales Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Experts Helping Businesses is a lead generation and call center support company that excels in customer service and project management. With 100% positive feedback across reviews, clients praise their industry expertise, strong communication skills, and impressive adaptability to client schedules. Notably, their collaboration has involved substantial investments, reflecting client confidence and satisfaction.

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Reviews mention Great project management
Clients have consistently praised Experts Helping Businesses for their exceptional project management capabilities. One client noted that communication was seamless, facilitated through various channels, including Skype and phone calls, resulting in no reported issues. Another client emphasized their remarkable availability and responsiveness, even across time zones, which contributed to a strong working relationship. Overall, the sentiment regarding project management is overwhelmingly positive, with clients expressing high satisfaction and no areas for improvement.

Lead Generation Outsourcing for Healthcare Benefits Company

5.0 Jun 6, 2025

Experts Helping Businesses' project management was excellent. We encountered no problems working with them and accepted their leads when they sent them. We communicated via phone calls and text messages.
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Industry Experience

Experts Helping Businesses has demonstrated strong capabilities in the healthcare and customer service industries. In healthcare, they excel in lead generation, providing high-quality leads and effective project management, as noted by a satisfied client. In the customer service sector, their expertise and reliability are highlighted, with ongoing support for call center operations. Overall, feedback indicates a positive sentiment in both industries, with particular praise for their responsiveness and knowledge, making them a fitting choice for clients in these sectors.
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Healthcare Other Industry

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients consistently express satisfaction with the value provided by Experts Helping Businesses, noting that their investment, which ranged from $1 million to $2 billion annually, yielded exceptional results. One client stated they had 'the best lead generator' and praised the team's responsiveness and project management. Overall, sentiment is positive, with no reported issues and clients highlighting the company's expertise and commitment to delivering quality service.
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morph

5.0 10 reviews

$5,000+

< $25 / hr

50 - 249

Beograd, Serbia

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

Focus Areas

15% Order Processing & Taking

35% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

morph is a customer service outsourcing company specializing in providing comprehensive customer support services, including email, live chat, phone, and social media interactions. Reviews consistently highlight morph's dedication, efficient project management, and alignment with client values, resulting in high satisfaction rates. With over 90% positive feedback, clients appreciate their ability to enhance customer satisfaction and productivity through tailored solutions and proactive problem-solving.

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Industry Experience

Morph has demonstrated expertise across various industries, notably eCommerce, software as a service, environmental services, financial services, and logistics. Clients commend Morph for their proactive problem-solving, high-quality customer service, and alignment with company values. The overall sentiment is positive, highlighting Morph's strengths in enhancing customer support, optimizing workflows, and delivering effective web development solutions. This makes them a strong candidate for businesses seeking growth in customer engagement, operational efficiency, and digital transformation.
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eCommerce Software Consumer Products Human Resources Design Transportation Environmental Services Financial services IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $200,000 to $999,999 (2) Less than $10,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Morph's strong value for money, noting that their services are competitively priced while maintaining high-quality outcomes. For instance, one client emphasized Morph's 'good value for cost' and another stated they achieved better quality than expected at a lower cost. Overall, feedback reflects satisfaction with the cost-to-value ratio, with many clients expressing intent to continue partnerships due to the effective results delivered within budget.
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United States (6) Estonia (1) Germany (1) Greece (1) Serbia (1)

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Outsource and Save

5.0 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Services provided

15% Customer Service Outsourcing

35% Back Office Outsourcing

35% Call Center Services +1

15% Sales Outsourcing

Focus Areas

10% Order Processing & Taking

50% Phone Support Services

20% Chat Support Services +1

20% Email Support Services

Outsource and Save is a Customer Service BPO that excels in providing outsourced customer support, telemarketing, and data entry services. Across reviews, 100% of clients praise their affordability, professionalism, and seamless integration with company operations. Their ability to enhance client satisfaction and streamline processes, while offering budget-friendly solutions, is consistently highlighted, with no significant areas for improvement noted.

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Reviews mention Accessible
Clients have expressed high satisfaction with Outsource and Save's accessibility, noting the constant communication facilitated by dedicated managers. One client highlighted the effectiveness of a group chat system for daily interactions, while others appreciated the availability of support after hours. The bilingual staff was particularly noted for enhancing customer service, making it easier for clients to connect. Overall, feedback indicates a strong sentiment of accessibility and responsiveness, contributing to a seamless collaboration experience.

Staff Hiring Services for Laundry Company

5.0 Aug 1, 2024

We had two dedicated managers who oversaw the entire campaign and maintained constant communication with us. They trained every staff member to ensure they understood our business practices. They also set up a group chat system, allowing us to communicate with the entire team daily during work hours for any questions or concerns. Additionally, the managers were available to assist us after hours. They responded to our needs in various ways; we particularly liked the chat feature, but they were always ready for phone calls or video calls as well.
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1 of 1 Order Processing & Taking reviews is 5 stars

$1,000,000 – $9,999,999 avg. project cost

Order Processing & Taking Experience

Outsource and Save has received predominantly positive feedback in the Order Processing & Taking service, with 100% of reviewers highlighting their effective telemarketing and order-taking processes. Clients notably appreciate their exceptional customer support and project management, with timely delivery and clear communication being frequently mentioned. The combination of quality services and competitive pricing emerged as a significant strength, with reviews indicating a marked increase in customer satisfaction and sales. Overall, clients commend their ability to enhance operational efficiency without compromising affordability.
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3 of 3 Customer Service Outsourcing reviews are 5 stars

3 new reviews for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Telemarketing & Data Entry Outsourcing for Manufacturing Co
5.0 — Outsource and Save provides B2B telemarketing services for a manufacturing company. The team performs customer support, data entry records, and order-taking processes. Read more
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Los Angeles, California (5) Miami, Florida (1) Glendale, California (1) Pasadena, California (1)

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Intelemark

4.8 12 reviews

$1,000+

< $25 / hr

50 - 249

Scottsdale, AZ

Services provided

10% Customer Service Outsourcing

50% Call Center Services

30% Back Office Outsourcing +1

10% Market Research

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Intelemark is a telemarketing firm specializing in lead generation and appointment setting services. The company consistently receives positive feedback for its skilled and responsive team, effective communication, and ability to act as an extension of their clients' businesses. Approximately 80% of reviewers highlighted Intelemark's professionalism and the quality of leads generated. While some reviews mentioned the potential for improved data organization, overall satisfaction with their services is high, with several clients noting significant business growth as a result of their engagement with Intelemark.

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Reviews mention Hard working
Intelemark has received positive feedback regarding their hard work and dedication. Clients praised their team for consistently exceeding lead generation targets and delivering high-quality results despite limited internal information. One client highlighted the project lead's attentiveness and effective communication, stating that Intelemark's proactive approach was instrumental in understanding project objectives. Overall, the sentiment reflects a strong appreciation for Intelemark's work ethic and commitment to client success.

Call Center & Lead Generation Support for Benefits Firm

5.0 May 1, 2020

Other providers wanted to leave the management up to us, but Intelemark took the reigns and worked hard to understand our needs. From a communication perspective, everyone on their team was outstanding. I could call their COO and he would know all the details of the project. They were just very attentive to each part of our project.
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Industry Experience

Intelemark has demonstrated expertise across various industries, including Medical, Energy & Natural Resources, Financial Services, and Manufacturing. Feedback highlights their effectiveness in lead generation and appointment setting, with clients praising their responsiveness and ability to integrate seamlessly into internal teams. The overall sentiment is positive, emphasizing their strong communication, project management, and understanding of client needs. Companies in the medical and energy sectors particularly noted significant impacts on sales funnels, making Intelemark a strong candidate for organizations seeking tailored outreach solutions.
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Medical Energy & natural resources Other Industry Consulting Manufacturing IT Services Financial services Healthcare Chemicals & Biotechnology

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Average Project Cost Breakdown

$10,000 to $49,000 (5) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised Intelemark for delivering cost-effective services that provided substantial value. For instance, one client noted an investment of under $5,000 led to multiple new customers, while another highlighted a $25,000 engagement that resulted in 37 booked appointments, significantly enhancing their sales pipeline. Overall, feedback indicates that Intelemark's pricing structure aligns well with the results achieved, making them a reliable choice for businesses seeking effective lead generation.
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Milwaukee, Wisconsin (2) Naples, Florida (1) Hyattsville, Maryland (1) Kansas City, Missouri (1) Plano, Texas (1) Hartford, Connecticut (1) Miamisburg, Ohio (1) Draper, Utah (1) Philadelphia, Pennsylvania (1) Richmond, Virginia (1) Oak Brook, Illinois (1)

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OnBrand24

4.6 4 reviews

$5,000+

Undisclosed

250 - 999

Beverly, MA

Services provided

55% Customer Service Outsourcing

30% Sales Outsourcing

15% Call Center Services

Focus Areas

14% Order Processing & Taking

45% Chat Support Services

41% Phone Support Services

OnBrand24 is a call center service provider specializing in telemarketing, lead generation, appointment setting, and customer service support. The company receives positive feedback for its professionalism, customer service, and ability to save clients time and money. Approximately 75% of the reviews highlight their effective customer service, while some suggest areas for improvement include expanding service offerings and enhancing diversity.

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Reviews mention Professional
Clients have consistently praised OnBrand24 for their high level of professionalism, noting that the support team is quick to respond and always ready to assist when challenges arise. One client highlighted the company's ability to create a positive customer service environment, which significantly contributes to their operational success. Overall sentiment towards the company's professionalism is highly positive, reinforcing their reputation as a reliable service provider in the industry.

Order Processing for Consumer Products Company

4.5 Nov 2, 2017

OnBrand24 provides a great level of professionalism. When our company was stuck, OnBrand24 support team was always ready to assist.
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Industry Experience

OnBrand24 has received positive feedback across various industries, including real estate, manufacturing, and other sectors. Clients appreciate their strong customer service, efficiency, and cost-effectiveness, noting significant time and cost savings. In the real estate sector, they excel in debt collection support, while in manufacturing, their outbound call services are valued for speed and quality. Overall, OnBrand24 is recognized for its professionalism and ability to enhance client operations, making them a suitable partner for businesses seeking reliable call services.
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Real estate Other industries Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2)

What Clients Have Said
Clients generally perceive the company's pricing as competitive and reflective of the value provided. One client noted significant cost savings, estimating $3,000 monthly by outsourcing instead of hiring staff. Another highlighted a flexible, package-based billing approach, enhancing affordability. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality, although some suggested further service diversification to enhance value.
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Elk Grove Village, Illinois (1) East Chicago, Indiana (1) Los Angeles, California (1) Barnwell, South Carolina (1)

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Protel BPO

5.0 11 reviews

$1,000+

< $25 / hr

250 - 999

Belize City, Belize

Services provided

45% Customer Service Outsourcing

45% Call Center Services

10% Back Office Outsourcing

Focus Areas

25% Order Processing & Taking

55% Phone Support Services

10% Chat Support Services +1

10% Email Support Services

Protel BPO is a Customer Service BPO specializing in Call Center Outsourcing and Remote Customer Care. Reviews highlight their strong alignment with client values and effective project management. They boast over 90% positive feedback, with clients consistently praising their professional handling of call center operations, efficient response times, and enhanced customer satisfaction. Clients appreciate Protel BPO's adaptability and commitment to delivering high-quality Customer Support Services.

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2 of 2 Order Processing & Taking reviews are 5 stars

1 new review for Order Processing & Taking in past 6 months

$10,000 – $49,000 avg. project cost

Order Processing & Taking Experience

Protel BPO has received overwhelmingly positive feedback for their Order Processing & Taking services, with 90% of clients reporting improved customer satisfaction and operational efficiency. Clients praised their ability to handle high call volumes and provide timely support, with particular emphasis on their adaptability to client needs and alignment with company culture. Notably, 85% of reviewers highlighted Protel's effective communication and project management skills as key strengths, with no significant negative feedback reported.
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4 of 4 Customer Service Outsourcing reviews are 5 stars

3 new reviews for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Tanning Salon Franchise
5.0 — Protel BPO provided call center services for a tanning salon franchise. The team handled inbound and outbound calls, appointment scheduling, and service inquiries. Read more
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Industry Experience

Protel BPO has garnered positive feedback across various industries including Retail, Healthcare, Hospitality & Leisure, Construction, and Utilities. Clients commend their expertise in managing call centers and customer service operations, consistently noting improvements in customer satisfaction, call handling efficiency, and operational responsiveness. The company's strengths lie in their adaptability to different organizational cultures, effective project management, and commitment to quality service delivery, making them a suitable partner for businesses seeking reliable support in these sectors.
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Retail Healthcare Hospitality & leisure Construction Utilities

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More responsive than most other service providers

Protel BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Evateck

5.0 5 reviews

$1,000+

< $25 / hr

50 - 249

Fort Lauderdale, FL

Services provided

50% Customer Service Outsourcing

15% Call Center Services

10% Back Office Outsourcing +3

10% IT Managed Services

10% IT Staff Augmentation

5% Business Consulting

Focus Areas

20% Order Processing & Taking

30% Chat Support Services

30% Email Support Services +1

20% Phone Support Services

Evateck is a Customer Support Outsourcing company specializing in comprehensive customer service solutions, including Call Center Solutions and Remote Customer Care. The company's reviews are overwhelmingly positive, with clients praising its professional project management, rapid response times, and alignment with company values. Approximately 100% of reviewers commend Evateck for its efficiency and quality in managing customer interactions, highlighting its exceptional company culture and expertise.

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Reviews mention Accommodating
Clients highlight Evateck's accommodating nature, particularly in their responsiveness to requests. One client noted that every request was handled quickly, with a dedicated manager ensuring smooth communication. This efficiency contributed to a significant reduction in resolution times and improved client interactions. Overall, the sentiment reflects a strong appreciation for Evateck's commitment to meeting client needs and their proactive support approach.

Customer Service Outsourcing for Social Media Management Co

5.0 Apr 25, 2024

All deliverables were handled professionally. A manager was assigned to us who helped set us up with the team and all necessary software. Every request we made was accommodated quickly.
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1 of 1 Order Processing & Taking reviews is 5 stars

$10,000 – $49,000 avg. project cost

Order Processing & Taking Experience

Evateck has received overwhelmingly positive feedback for their Order Processing & Taking services, with clients highlighting a 90% satisfaction rate overall. Key strengths include tailored customer support strategies that boosted retention rates and decreased response times. One client praised their proactive problem-solving and flexibility, noting significant cost savings as a measurable outcome. The only improvement mentioned was the need for Chinese language support, indicating their adaptability to specific client needs.
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Industry Experience

Evateck has demonstrated expertise across multiple industries including Dental, Manufacturing, Advertising & Marketing, and other sectors. Feedback highlights their strengths in customer support, responsiveness, and effective communication strategies, leading to improved customer satisfaction and retention. While they excel in diverse fields, potential clients in the Dental and Manufacturing sectors may find the most aligned services, given the specific needs expressed. Overall, client sentiment is highly positive, reflecting Evateck’s adaptability and value-driven approach.
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Advertising & marketing Dental IT Services Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (4)

What Clients Have Said
Overall, Evateck is perceived as providing excellent value for money, with multiple clients highlighting that their pricing fits within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' emphasizing satisfaction with the pricing relative to the results achieved. Another remarked on significant cost savings and decreased response times, indicating effective resource management. The general sentiment reflects a strong appreciation for Evateck's cost-effectiveness and alignment with client needs.
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Telecom, Inc.

5.0 2 reviews

$1,000+

$25 - $49 / hr

50 - 249

Oakland, CA

Services provided

60% Customer Service Outsourcing

24% Call Center Services

16% Sales Outsourcing

Focus Areas

13% Order Processing & Taking

53% Phone Support Services

17% Chat Support Services +1

17% Email Support Services

Telecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.

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Reviews mention High-quality work
Telecom, Inc. consistently delivers high-quality work, as highlighted by clients who praised their impressive agents and effective communication. One client noted that Telecom's team significantly improved their customer service operations, enabling seamless handling of transactions and enhancing the overall customer experience. Another client appreciated the positive attitude and dedication to incorporating feedback, stating that Telecom met expectations despite working with lower quality leads. Overall, feedback reflects a strong sentiment toward Telecom's commitment to quality and client satisfaction.

Customer Support Services for Furniture Company

5.0 Feb 16, 2023

The quality of the agents was very impressive. They all were able to learn our business very quickly, access our dashboards seamlessly and perfect the call scripts in a short amount of time. They are a highly coachable team that allowed us to move quickly and scale without pain.
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Industry Experience

Telecom, Inc. has garnered positive feedback in the Energy & Natural Resources and Manufacturing sectors. Clients from the Energy industry appreciated the company's proactive communication and client service, achieving expected sales outcomes. In Manufacturing, Telecom excelled in managing customer service operations, significantly enhancing customer experience and contributing to sales growth. Overall, their strengths lie in effective communication, quality training, and adaptability, making them a suitable partner for companies focused on customer service and sales enhancement.
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Energy & natural resources Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Telecom, Inc.'s competitive pricing and overall value for money. One client noted their decision was influenced by Telecom's willingness to offer flexible payment terms, while another emphasized their rates as favorable for high-quality service. The positive sentiment is reinforced by comments on Telecom's effective communication and the agents' ability to enhance customer experience, contributing to unexpected sales growth. Overall, clients appreciate the balance of cost and quality in Telecom's services.
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DIGI-TEXX VIETNAM

4.8 11 reviews

$10,000+

Undisclosed

1,000 - 9,999

Ho Chi Minh City , Vietnam

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Document Digitization & Management +4

15% Data Annotation Services

10% Custom Software Development

10% Robotics Process Automation

5% Content Moderation Services

Focus Areas

40% Order Processing & Taking

25% Email Support Services

20% Chat Support Services +1

15% Phone Support Services

DIGI-TEXX VIETNAM provides Customer Support Outsourcing (CSO) and BPO services, specializing in automated processes for tasks such as hospital bill processing. Overall, feedback highlights their ability to significantly reduce processing times, meet deadlines, and customize solutions to fit client needs, with particular praise for their helpful staff and responsiveness.

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Reviews mention Hard working
Clients have consistently praised DIGI-TEXX VIETNAM for their hard-working nature, highlighting their ability to handle a high volume of work efficiently. One client noted their team has been 'crucial' in processing reports, significantly enhancing internal efficiency. Communication is frequent and effective, with one reviewer appreciating their willingness to collaborate on solutions. Overall, the sentiment reflects a strong appreciation for DIGI-TEXX's dedication and adaptability in meeting client needs.

Report Outsourcing for Due Diligence Firm

5.0 Feb 21, 2019

DIGI-TEXX VIETNAM has been crucial in processing our reports and have performed very well. They’re highly engaged with our team and communicate with us frequently. The team is capable of handling a high volume of work while producing strong results. They deliver everything on time and adapt to our needs very quickly.
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Industry Experience

DIGI-TEXX VIETNAM has received positive feedback across various industries including Business Services, Retail, IT Services, Nonprofit, Consumer Products, and Financial Services. Clients commend their expertise in digitization, data processing, and quality assurance, highlighting strengths in timely delivery, communication, and adaptability. Overall sentiment reflects a strong alignment with client values and budget, making them an excellent fit for projects requiring high-quality service and efficient execution in diverse sectors.
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Financial services Business services Retail IT Services Nonprofit Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend DIGI-TEXX VIETNAM for their competitive pricing and high value for money. Feedback highlights that their pricing fits various budgets, with one client noting, 'Their prices are very competitive for Western Europe.' Another remarked on the 'good value for cost,' emphasizing satisfaction with the service quality relative to the investment. Overall sentiment reflects a strong appreciation for the balance of cost and quality, although one review suggested that pricing could be improved.
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Vietnam (3) United States (3) Belgium (1) Germany (1)

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GotYourBack Support

5.0 9 reviews

$10,000+

< $25 / hr

50 - 249

Stari Bohorodchany, Ukraine

Services provided

50% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +1

10% Sales Outsourcing

Focus Areas

19% Order Processing & Taking

27% Chat Support Services

27% Email Support Services +1

27% Phone Support Services

GotYourBack Support is a Customer Support Outsourcing company that excels in providing remote customer care services. With 100% positive feedback, clients praise their ability to maintain high Customer Satisfaction (CSAT) scores and align with brand values. Their efficiency and responsiveness, particularly in handling customer inquiries and issues, make them a reliable partner for Customer Service BPO needs.

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Industry Experience

GotYourBack Support has garnered positive feedback across various industries, including Beauty, eCommerce, Gaming, Cybersecurity, and Software. Clients praised their exceptional customer support, professionalism, and alignment with brand values, resulting in high Customer Satisfaction (CSAT) scores. Particularly in eCommerce and Beauty, they excelled in managing customer inquiries and improving service efficiency. Their adaptability and commitment in the Gaming and Cybersecurity sectors further highlight their strengths, making them a strong fit for companies seeking quality support services.
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Gaming IT Services eCommerce Beauty Software

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Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight GotYourBack Support's excellent value for money, emphasizing that their pricing aligns well with project budgets. For instance, one client noted that their pricing 'fit our budget' and provided 'good value for cost.' Another client mentioned a significant reduction in support costs while maintaining high service quality. Overall, sentiment regarding the company's cost-effectiveness is overwhelmingly positive, with multiple clients expressing satisfaction with the financial aspects of their engagement.
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United States (3) Israel (2) United Arab Emirates (1) Ukraine (1) England (1)

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BPO Nextdoor

5.0 10 reviews

$5,000+

< $25 / hr

50 - 249

L'viv, Ukraine

Services provided

25% Customer Service Outsourcing

40% Back Office Outsourcing

20% Call Center Services +1

15% Public Relations

Focus Areas

20% Order Processing & Taking

50% Email Support Services

30% Chat Support Services

BPO Nextdoor is a versatile business process outsourcing company offering services like media monitoring, transcription, lead generation, call center operations, and technical data management. The company receives overwhelmingly positive feedback from clients for its reliability, flexibility, and professionalism, with 100% of reviewers highlighting their timely delivery and adaptability even under challenging circumstances. Notably, their integration with client teams and commitment to client satisfaction are consistently praised.

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Reviews mention Hard working
Clients consistently commend BPO Nextdoor for their hardworking nature, emphasizing their responsiveness and adaptability. One client specifically noted their trustworthiness and recommended clearly communicating goals to leverage their expertise. The team's commitment to meeting deadlines and providing thorough lead generation services further underscores their strong work ethic, resulting in significant client satisfaction.

Lead Generation Services for Packaging Solution Company

5.0 Jun 2, 2022

They’re trustworthy and hardworking, so I recommend telling them your goals — their team can advise you on the best way to achieve them.
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Industry Experience

BPO Nextdoor has successfully served various industries, including Media, Software, Manufacturing, IT Services, Advertising & Marketing, Healthcare, and Retail. Clients commend their reliability, flexibility, and strong communication skills. In Media, they provide timely media monitoring services. In Software, they excel in transcribing complex documents. Manufacturing partners appreciate their lead generation capabilities. IT clients highlight their data management expertise. Overall, BPO Nextdoor demonstrates a strong fit for clients seeking dependable and adaptable service across these sectors.
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Media Software Manufacturing IT Services Advertising & marketing Healthcare Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (5) Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend BPO Nextdoor for their competitive pricing and strong value for money. One executive noted that BPO's pricing fit their budget, enhancing their overall satisfaction. Another client highlighted the firm's superior price/performance ratio compared to competitors. Feedback indicates that the quality of work delivered justifies the investment, with several clients expressing high levels of satisfaction regarding timely deliveries and effective communication. Overall, sentiment surrounding the company's cost-effectiveness is overwhelmingly positive.
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Germany (6) Ukraine (2) Estonia (1) United States (1)

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LEX Reception

4.9 32 reviews

Undisclosed

Undisclosed

250 - 999

Services provided

20% Customer Service Outsourcing

50% Call Center Services

20% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

10% Order Processing & Taking

50% Phone Support Services

25% Chat Support Services +1

15% Email Support Services

LEX Reception is a virtual receptionist service provider specializing in call management and client intake for law firms. Across their reviews, clients frequently commend their professionalism, adaptability, and 24/7 availability, with approximately 90% of feedback emphasizing their positive impact on efficiency and client satisfaction. Some areas for improvement noted include enhancing app features and offering additional language support.

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Reviews mention Personable
Overall feedback on LEX Reception highlights their personable and empathetic approach to client interactions. Clients appreciate the warmth and professionalism of their receptionists, which fosters rapport with callers. One attorney noted, 'I needed receptionists who were warm and empathetic... they’ve nailed that pretty well.' Another client mentioned the positive vibes and good attitudes of the receptionists, emphasizing that this personal touch makes a significant difference in client engagement.

Off-hours Call Answering for Trial Attorney

5.0 Oct 9, 2018

I have a big issue with law firms that employ cold receptionists; in my practice, I always tell my receptionist that I hope to hear them laugh at least once before they transfer the call. It’s important to me that the client can hear a smile through the phone. Similarly, I didn’t want an off-hours call service that was just a step up from voicemail, nor did I want a nearly automated person reading from a script. **I needed receptionists who were warm and empathetic.** LexReception’s call team manages to be professional while remaining empathetic; they’re people who really care. **This is crucial because a lot of my clients are in pain in a number of ways, so they need someone who understands that.** An empathetic, professional voice is the greatest tool a receptionist can have, and **they’ve nailed that pretty well.**
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Industry Experience

LEX Reception has demonstrated significant expertise within the legal industry, receiving consistently positive feedback from clients across various legal sectors, including criminal defense, immigration, family law, and personal injury. Reviews highlight their strengths in providing 24/7 call answering, enhancing client satisfaction, and improving appointment scheduling efficiency. Overall sentiment is highly favorable, with clients appreciating their professionalism, responsiveness, and ability to customize scripts according to specific firm needs. LEX Reception is an ideal fit for law firms seeking reliable client communication support.
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Consulting Hospitality & leisure IT Services Legal

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Average Project Cost Breakdown

Less than $10,000 (22) $10,000 to $49,000 (4)

What Clients Have Said
Clients consistently praise LEX Reception for delivering exceptional value for money, highlighting their affordable pricing structures and responsive service. One client noted that they felt their investment was justified, stating, "LEX Reception is well-worth the money. You’re going to get a higher ROI." Another emphasized the company's proactive approach to managing costs, mentioning how they suggested a more economical plan when usage decreased. Overall, sentiment reflects that LEX Reception provides effective services that enhance client satisfaction without incurring excessive costs.
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Phoenix, Arizona (2) Gilbert, Arizona (1) East Islip, New York (1) Silver Spring, Maryland (1) St. Louis, Missouri (1) Lubbock, Texas (1) Mankato, Minnesota (1) Akron, Ohio (1) Anaheim, California (1) Los Angeles, California (1) Pasadena, California (1) Redlands, California (1) Baltimore, Maryland (1) Rockville, Maryland (1) Denver, Colorado (1) San Francisco, California (1) Portland, Oregon (1) Vancouver, Washington (1) Newton, Massachusetts (1) Wakefield, Massachusetts (1) Worcester, Massachusetts (1) Charlottesville, Virginia (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Hillsborough, North Carolina (1) Monroe, Louisiana (1) Gold River, California (1) Saint George, South Carolina (1)

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Easybee Answering Services

5.0 10 reviews

Undisclosed

Undisclosed

10 - 49

San Salvador, El Salvador

Services provided

20% Customer Service Outsourcing

80% Call Center Services

Focus Areas

100% Order Processing & Taking

Easybee Answering Services is a virtual receptionist company offering 24/7 call answering and message-taking services, particularly catering to legal, educational, and construction sectors. The company's reviews highlight its efficiency, cost-effectiveness, and bilingual capabilities, with 100% positive feedback emphasizing responsive customer service and seamless integration into client operations. Reviewers consistently praise Easybee's ability to handle calls professionally while allowing businesses to focus on core tasks.

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Reviews mention Reliable
Easybee Answering Services has received positive feedback regarding their reliability, particularly from a law firm client who noted, "I cannot say enough good things about Easybee. They provide highly reliable receptionist services to my law firm." The client emphasized that Easybee's services improved communication with clients while also being cost-efficient. Overall, the sentiment surrounding their reliability is highly favorable, with no reported areas for improvement.

Backup Receptionist for Law Firm

5.0 Jan 19, 2021

I cannot say enough good things about Easybee. I have been working with them for about a year and a half now. They provide highly reliable receptionist services to my law firm. With Easybee, I’ve been able to save costs while improving communications with my clients.
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Industry Experience

Easybee Answering Services has garnered positive feedback primarily in the legal and education sectors. In the legal industry, clients commend their reliability and ability to handle complex client interactions effectively. In education, the service has been praised for enhancing operational efficiency and providing seamless customer experiences. Overall, Easybee demonstrates strengths in cost-effectiveness, prompt communication, and bilingual support, making them a suitable choice for law firms, educational institutions, and businesses in need of reliable answering services.
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Education Construction Real estate Legal

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Average Project Cost Breakdown

Less than $10,000 (8) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Easybee Answering Services for their affordability and value. One client highlighted that the pricing fit their budget, while another noted the service's cost-effectiveness in enhancing communication and reducing operational costs. Overall, feedback indicates a strong sentiment of satisfaction regarding the company's pricing structure, with many clients expressing that Easybee provides excellent service without compromising quality.
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United States (8) Antigua and Barbuda (1) Canada (1)

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Call Masters BPO

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

20% Customer Service Outsourcing

60% Call Center Services

20% Back Office Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Call Masters BPO is a customer service and back-office operations provider, adept at managing customer inquiries across multiple channels, including emails and social media. The company has received overwhelmingly positive feedback, with no noted areas for improvement. Approximately 100% of agents received top evaluations for skills, demonstrating exceptional service and reliability. Clients appreciate their results-driven approach and excellent communication.

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Reviews mention Reliable
Call Masters BPO received high praise for their reliability in managing customer service and back-office operations. A client noted that the agents were responsive and consistently met deadlines, even during peak periods. Their ability to handle disputes timely and provide authentic concern was highlighted, with evaluations showing agents achieving 100% in performance metrics. Overall, clients expressed a strong sentiment of satisfaction, emphasizing that Call Masters BPO delivered dependable and results-driven service.

Back Office & Customer Services for Online Retail Company

5.0 Nov 8, 2022

They were responsive, and they were available whenever we needed to talk with a specific agent. During our busier months, they were still responding to all the emails and were able to manage communications and social operations on time. Call Masters BPO was very reliable, and we were very happy with the service they provided us with.
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Industry Experience

Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.
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Consumer Products Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.
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More responsive than most other service providers

Call Masters BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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SkyTech Solutions

4.9 17 reviews

$5,000+

< $25 / hr

250 - 999

Dhaka, Bangladesh

Services provided

45% Customer Service Outsourcing

15% Back Office Outsourcing

10% Call Center Services +3

10% Graphic Design

10% Sales Outsourcing

10% Web Development

Focus Areas

23% Order Processing & Taking

31% Phone Support Services

23% Chat Support Services +1

23% Email Support Services

SkyTech Solutions is a versatile Customer Service BPO company offering comprehensive outsourcing services, including customer support, telesales, and digital marketing. With an impressive 80% increase in customer satisfaction and notable reductions in order processing errors, their adaptable and proactive approach consistently meets evolving client needs. Some reviewers suggest improvements in reporting and communication.

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Reviews mention High-quality work
SkyTech Solutions consistently receives high praise for delivering high-quality work across various projects. Clients commend their attention to detail, as demonstrated by a photography company's feedback on their excellent graphic design and image editing. Additionally, a marketing solutions provider highlighted their ability to maintain a professional inbound customer support service with impressive outcomes. Overall, clients appreciate SkyTech's reliability, accuracy, and proactive approach, indicating strong satisfaction with the quality of services rendered.

Order Processing & Inventory Management for Drinks Company

5.0 Sep 26, 2023

Thanks to Skytech, our order processing sped up by 40%, and inventory errors were greatly reduced. Their proactive approach kept things on track, and their dedication to accuracy stood out.
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Graphic Design & Photo Editing for Photography Business

5.0 May 14, 2021

My workflow has improved greatly in the last 5 years since using SkyTech to assist with my image editing needs. I am loyal to SkyTech as they are reliable, friendly, and produce brilliant work.
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BPO Services for Marketing Solutions Provider

5.0 May 8, 2021

I am impressed with the quality of their performance, ease of the process, and their friendly attitude.
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4 of 5 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Digital Mktg, Customer Service & Sales for Duct Cleaning Co
4.5 — SkyTech Solutions provides omnichannel customer support outsourcing for an air duct cleaning company. The team implements telesales and digital marketing strategies through PPC, email, and social Read more
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Industry Experience

SkyTech Solutions has received positive feedback across various industries, including Business Services, Telecommunications, Software, Manufacturing, Transportation, Consumer Products, Financial Services, and Advertising & Marketing. Clients commend their expertise in project management, customer support, and tailored solutions, resulting in significant improvements such as increased sales, reduced processing errors, and improved customer satisfaction. Overall, SkyTech Solutions is recognized for their adaptability and commitment, making them a strong contender for businesses seeking reliable partnerships in these sectors.
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Business services Telecommunications Software Manufacturing Transportation Consumer Products Financial services Advertising & marketing Design

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
SkyTech Solutions is frequently noted for its competitive pricing and strong value for money. Clients like the CEO of All City Duct Cleaning highlighted that their pricing fit within budget while delivering significant results, such as a 40% increase in sales. Similarly, the Senior Director of a software company emphasized the good value for cost and alignment with company values. Overall, clients express satisfaction with the cost-effectiveness of SkyTech's services, though some suggest improvements in cost transparency.
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Helplama

5.0 1 review

$1,000+

< $25 / hr

250 - 999

Walnut, CA

Services provided

75% Customer Service Outsourcing

25% Call Center Services

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Helplama specializes in Customer Support Outsourcing, providing a team of trained agents handling customer inquiries across various channels such as emails, live chat, phone, and social media. Reviews highlight their exceptional organizational skills, rapid response times, and consistent quality, leading to significant improvements in customer satisfaction metrics for clients. Their ability to retain skilled agents ensures continuity and expertise in managing customer care operations.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support BPO for Digital Consumer Products Co
5.0 — A digital consumer products company for customer service BPO. They source the client with customer support agents and train them to handle emails, live chat, phone, and social media inquiries. Read more
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Industry Experience

Helplama has demonstrated strong expertise in the eCommerce sector, particularly in enhancing customer support for digital consumer products. Client feedback highlights their organized processes, quick response times, and effective agent retention, resulting in improved customer satisfaction scores. The positive sentiment indicates a solid fit for companies within the eCommerce industry seeking efficient customer service solutions.
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eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Helplama's overall cost-effectiveness and value for money. One CEO noted a significant improvement in customer service metrics and praised the company's organized processes and long-term agent retention, suggesting a strong return on investment. The feedback indicates that Helplama meets client needs efficiently, with no reported areas for improvement, highlighting their competitive pricing relative to the quality of service provided.
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