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$1,000+< $25 / hr1,000 - 9,999Sibulan, Philippines
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing10% Content Moderation Services +110% Data Annotation ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsSmiles On Demand is a Customer Support Outsourcing company providing comprehensive customer service BPO solutions. With 100% positive feedback, their commitment is evident in achieving a customer satisfaction increase from 3 to 4 and resolving all support tickets in under three days. Their professionalism and efficient project management are consistently highlighted by clients.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service & Sales for Property Investment Platform
5.0 — Smiles On Demand provides outsourced customer support and sales services for a property investment platform. The team manages phone support, live chat, email inquiries, and outbound sales calls. Read moreWas this helpful?
Industry Experience
Smiles On Demand has demonstrated strong capabilities in the real estate industry, particularly in providing customer support and sales services. Their professionalism and effective project management have led to improved customer satisfaction scores and timely issue resolution. The positive feedback indicates a solid fit for clients in real estate seeking reliable support solutions. Overall, their strengths in communication and customer engagement make them a valuable partner in this sector.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Smiles On Demand's cost-effectiveness, noting that their services provide significant value for money. One client highlighted their impressive customer support capabilities, stating that all tickets were resolved swiftly, leading to improved satisfaction scores. Additionally, the professionalism and timely delivery of services were frequently mentioned as key strengths, reinforcing the overall sentiment that the company offers competitive pricing relative to the quality of service provided.Was this helpful?
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UndisclosedUndisclosed250 - 999
Services provided
20% Customer Service Outsourcing50% Call Center Services20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
10% Order Processing & Taking50% Phone Support Services25% Chat Support Services +115% Email Support ServicesSee all 32 projectsLEX Reception is a virtual receptionist service provider specializing in call management and client intake for law firms. Across their reviews, clients frequently commend their professionalism, adaptability, and 24/7 availability, with approximately 90% of feedback emphasizing their positive impact on efficiency and client satisfaction. Some areas for improvement noted include enhancing app features and offering additional language support.
Reviews mention Timely
Clients express strong satisfaction with LEX Reception's timely service delivery, highlighting their 24/7 availability and prompt response to inquiries. One law firm noted, 'They are prompt, efficient, and cost-effective,' while another emphasized, 'I feel confident knowing that they are available 24/7.' Feedback indicates that LEX Reception consistently meets expectations, with clients appreciating their quick adjustments to service scripts and effective communication. Overall, the sentiment regarding timeliness is overwhelmingly positive.-
Phone Reception Service for Bankruptcy Law Firm
5.0 Dec 23, 2019They have delivered on their promise. They also noticed that I was not using all of the time I had purchased under a particular plan. They suggested a less costly plan that has saved me money. None. They are prompt, efficient, and cost-effective.
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Handling Overflow & Off Hour Answering for Law Firm
5.0 Sep 20, 2018Unlike other tech companies I've worked with, LexReception completed those changes quickly and cleanly. It didn't take long to change the scope at all. The team records the calls and conducts internal training to ensure a seamless onboarding process.
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Industry Experience
LEX Reception excels in providing virtual receptionist services primarily for the legal industry, with a strong emphasis on client satisfaction and operational efficiency. Feedback highlights their expertise in managing overflow, after-hours calls, and client intake across various legal practices, including immigration, personal injury, and family law. Clients commend their professionalism, responsiveness, and ability to integrate custom scripts seamlessly. Overall sentiment is overwhelmingly positive, particularly among legal firms seeking reliable, client-focused support.
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Consulting Hospitality & leisure IT Services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with LEX Reception's pricing and perceived value for money. Many reviews highlight the affordability of their services, with one client noting a monthly investment of $100-$150 for reliable after-hours support. Another client emphasized the excellent ROI, stating that their investment was justified by the number of new clients captured after hours. Overall, the sentiment is positive, with clients appreciating the balance of cost and quality in service delivered.Was this helpful?
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UndisclosedUndisclosed10 - 49San Salvador, El Salvador
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
100% Order Processing & TakingSee all 10 projectsEasybee Answering Services is a virtual receptionist company offering 24/7 call answering and message-taking services, particularly catering to legal, educational, and construction sectors. The company's reviews highlight its efficiency, cost-effectiveness, and bilingual capabilities, with 100% positive feedback emphasizing responsive customer service and seamless integration into client operations. Reviewers consistently praise Easybee's ability to handle calls professionally while allowing businesses to focus on core tasks.
Reviews mention Communicative
Clients have consistently praised Easybee Answering Services for their strong communication skills and responsiveness. One client noted that their staff effectively communicated with clients, enhancing overall service efficiency. Another highlighted the account supervisor's quick responses and willingness to address any concerns. Overall, the sentiment regarding communication is highly positive, with clients appreciating the reliability and clarity in interactions, which contributes to their satisfaction with the service.-
Backup Receptionist for Law Firm
5.0 Jan 19, 2021Easybee is cost-efficient. Their staff members are able to communicate well with my clients. They are efficient and skilled in message-taking.
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Call Center Services for Law Firm
5.0 Jan 15, 2021I have an account supervisor who is very responsive and I can communicate with easily. He addresses any issues or questions I have and helps in any way he can.
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Industry Experience
Easybee Answering Services has garnered positive feedback primarily in the legal and education sectors. Legal firms appreciate their bilingual support, efficient call management, and cost-effectiveness, contributing to improved client communication and reduced operational interruptions. In the education industry, clients highlighted Easybee's seamless integration and ability to enhance staff productivity through effective call handling. Overall, Easybee is well-suited for legal and educational institutions seeking reliable, efficient, and professional answering services.
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Education Construction Real estate LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Easybee Answering Services as a cost-effective solution that provides excellent value for money. Many reviews emphasize the affordability of their services, with one client noting a monthly investment of $200-250. Feedback indicates that Easybee's pricing aligns well with client budgets while delivering reliable and efficient service. Overall sentiment reflects satisfaction with the balance of cost and quality, reaffirming Easybee's reputation as an economical choice for professional answering services.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 2 projectsCall Masters BPO is a customer service and back-office operations provider, adept at managing customer inquiries across multiple channels, including emails and social media. The company has received overwhelmingly positive feedback, with no noted areas for improvement. Approximately 100% of agents received top evaluations for skills, demonstrating exceptional service and reliability. Clients appreciate their results-driven approach and excellent communication.
Reviews mention High-quality work
Clients have consistently praised Call Masters BPO for delivering high-quality work that exceeds expectations. One client noted significant sales boosts due to exceptional service, while another highlighted the reliability and effectiveness of their customer service agents, achieving 100% on evaluations. Overall, feedback emphasizes their results-driven approach, professionalism, and ability to handle inquiries promptly, contributing positively to client operations without notable complaints.-
Back Office & Customer Services for Online Retail Company
5.0 Nov 8, 2022We had positive customer feedback, and our dispute rates were very low. We received good quality work for about 2–3 months, and we decided to start giving a bonus quota to continue that good work. We give evaluations on skills and evaluation sheets based on a couple of metrics, and we saw that most agents were getting 100% on those evaluations.
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Industry Experience
Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.
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Consumer Products RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchCall Masters BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Bristol, CT
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Back Office OutsourcingFocus Areas
43% Order Processing & Taking57% Phone Support ServicesSee all 10 projectsACC is a customer contact center company specializing in both inbound and outbound services, including customer service, technical support, and appointment setting. Reviews highlight their efficiency and quality of service, with approximately 70% noting quick response times and professionalism. While pricing is occasionally suggested as an area for improvement, 80% of reviews commend their reliable and effective services.
Reviews mention Efficient
The feedback regarding ACC's efficiency is overwhelmingly positive. Clients note their ability to save time and resources, with one stating they save approximately $3,000 annually and another saving between $500 to $1,500 monthly. Specific comments highlight ACC's quick response times and adherence to company guidelines, reinforcing their reputation for efficiency. However, some clients suggest improvements in personal engagement, indicating that while effective, their approach could benefit from a more personable touch.-
Customer Verification for Business Service
4.5 Nov 2, 2017They are not very personable, but they are efficient. Efficiency.
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Customer Phone Support for Consumer Products Firm
4.0 Aug 11, 2017It makes the work easier, they are very efficient. They are honest and efficient.
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Industry Experience
ACC has demonstrated expertise across various industries, including Information Technology, Legal, Financial Services, Government, and Retail. Clients frequently commend their efficiency, reliability, and quality of service, noting significant time and cost savings. Overall sentiment is positive, particularly within IT and Legal sectors, where ACC's ability to enhance productivity and customer service is highlighted. Potential clients in these industries may find ACC to be a strong fit for their projects.
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Other industries Legal Financial services Retail Government Consumer Products Other Industry Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express positive sentiments regarding the cost-effectiveness and value for money offered by the company. One client noted a savings of approximately $50,000 per month, while another highlighted an annual expenditure exceeding $10 million, reflecting confidence in the service's efficiency. However, some clients suggested improvements in pricing structures, indicating a desire for more competitive rates. Overall, the feedback underscores a strong appreciation for the quality of service relative to the costs incurred.Was this helpful?
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$1,000+< $25 / hr50 - 249Tunis, Tunisia
Services provided
40% Customer Service Outsourcing40% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
20% Order Processing & Taking40% Phone Support Services25% Email Support Services +115% Chat Support ServicesSee all 17 projectsBusiness & Services Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. They are praised for their technical depth and client service excellence, with 100% of reviewers noting their multilingual capabilities and adaptability. While their proactive approach is highlighted, 33% of reviewers suggest improvements in proactive communication and onboarding speed. Overall, they deliver reliable, high-quality support and operational efficiencies.
Reviews mention Adaptable
Client feedback consistently highlights the adaptability of Business & Services Solutions, particularly in responding to evolving project needs without micromanagement. One client noted their ability to manage increased call volumes during a supply chain disruption while maintaining quality, and another emphasized their quick training on new features, demonstrating a proactive and flexible approach. Overall sentiment reflects strong appreciation for their responsiveness and willingness to adjust processes as required, enhancing project success.-
Back-Office Outsourcing Services for Outsourcing Company
5.0 May 20, 2025The team at Business & Services Solutions proved to be highly responsive and adaptable to our specific operational needs. They were able to: Align their processes with our internal tools (CRM, ticketing systems, reporting frameworks). React quickly to changes in priorities or workload volumes. Implement operational adjustments within 24 to 48 hours when required.
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Call Center Solutions for Nuclear Medicine Company
5.0 Jun 22, 2025Their project management approach was organized and highly adaptive. They met every milestone on time and often ahead of schedule. More importantly, they demonstrated a unique ability to respond to evolving needs without needing to be micromanaged.
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Call Center Services for AI-Powered Platform
5.0 Jun 17, 2025Their project management was structured but flexible, which was important to us. We had weekly check-ins during the onboarding period, followed by bi-weekly performance reviews. They were extremely responsive to feedback. What I appreciated most was their willingness to adapt. For example, when we introduced a new AI feature for bulk document classification, their team trained on it within a few days and started handling related queries without skipping a beat.
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Industry Experience
Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Business & Services Solutions offers excellent value for their cost, with many noting that the pricing aligns well with their budgets. Specific feedback highlights a strong cultural fit and the company's commitment to understanding client needs, enhancing the perceived value. For instance, one client appreciated how the services allowed for a significant reduction in unresolved tickets, demonstrating efficiency and effectiveness. Overall, the sentiment towards the company's pricing and value proposition is overwhelmingly positive.Was this helpful?
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$1,000+< $25 / hr250 - 999Walnut, CA
Services provided
75% Customer Service Outsourcing25% Call Center ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsHelplama specializes in Customer Support Outsourcing, providing a team of trained agents handling customer inquiries across various channels such as emails, live chat, phone, and social media. Reviews highlight their exceptional organizational skills, rapid response times, and consistent quality, leading to significant improvements in customer satisfaction metrics for clients. Their ability to retain skilled agents ensures continuity and expertise in managing customer care operations.
1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support BPO for Digital Consumer Products Co
5.0 — A digital consumer products company for customer service BPO. They source the client with customer support agents and train them to handle emails, live chat, phone, and social media inquiries. Read moreWas this helpful?
Industry Experience
Helplama has demonstrated strong expertise in the eCommerce sector, particularly in customer support for digital consumer products. They received positive feedback for their quick response times and effective resolution of customer inquiries, leading to significant improvements in customer satisfaction scores. Their organized processes and dedicated account management were also noted as strengths. Overall, their impact in the eCommerce industry indicates a solid fit for businesses seeking enhanced customer support solutions.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Helplama's value for money, noting efficient service and effective project management. One CEO highlighted the significant improvement in response times and customer satisfaction rates after engaging Helplama, emphasizing their organized approach and dedicated account management. The long-term retention of agents was particularly praised, indicating a strong investment in quality. Overall, clients feel that Helplama delivers excellent service relative to its pricing, with no reported areas for improvement.Was this helpful?
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing25% Call Center Services +115% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 6 projectsIntellink is a versatile outsourcing service provider specializing in customer support, data annotation, and sales expansion. Reviews indicate strong client satisfaction, with positive feedback highlighting their responsiveness and cost-effective solutions. Approximately 80% of reviews commend Intellink's ability to manage projects efficiently, especially in terms of client communication and project delivery. Some clients note room for improvement in language diversity and onboarding processes.
Reviews mention Communicative
Clients have consistently praised Intellink for their communicative approach, highlighting their responsiveness and effective collaboration. One client noted, 'We are satisfied with communications with Intellink. They are very responsive and fast learners.' Another emphasized 'flawless communications, serving our needs with a 5-star attitude.' Overall, the sentiment regarding communication is overwhelmingly positive, with clients appreciating the team's ability to understand and address their needs promptly.-
BPO Services for Pharmaceutical Distributor
5.0 Jun 16, 2021Flawless communications, serving our needs with 5-star attitude.
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Industry Experience
Intellink has worked across various industries, including renewable energy, pharmaceuticals, IT security, and research. Clients commend their responsiveness, efficiency, and ability to handle repetitive tasks effectively, which allows companies to focus on core functions. In the renewable energy sector, they excel in client support, while in pharmaceuticals, their language proficiency aids in expanding export sales. Overall, the sentiment is positive, highlighting Intellink's strong project management and commitment to customer satisfaction, making them a versatile partner.
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Research IT Services Chemicals & Biotechnology Pharmaceuticals HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Intellink as offering excellent value for money, often highlighting their responsive service and efficiency. One client noted, 'you get very effective service with a good price,' while another emphasized saving 'about 50% on 1 employee' compared to in-house hiring. Feedback consistently reflects satisfaction with cost-effectiveness, with multiple clients expressing an intention to expand their engagements due to the strong return on investment.Was this helpful?
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$1,000+< $25 / hr250 - 999New Delhi, India
Services provided
30% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +110% Sales OutsourcingFocus Areas
17% Order Processing & Taking33% Chat Support Services33% Email Support Services +117% Phone Support ServicesSee all 10 projectsCall2Customers is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviews highlight their effective project management and ability to align with client brand values, with approximately 90% of feedback emphasizing their professionalism and customer satisfaction focus. Clients particularly appreciate their proactive communication and adaptability to evolving business needs.
1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Call2Customers provided call center services for an automotive company. The team managed the client's 24/7 roadside assistance dispatch and follow-up surveys. Read moreWas this helpful?
Industry Experience
Call2Customers has demonstrated strong expertise across various industries including Manufacturing, Non-profit, Advertising & Marketing, Business Services, and Logistics & Supply Chain. Clients praised their adaptability, commitment to brand values, and effective customer service, resulting in improved customer satisfaction and operational efficiency. Overall, sentiment is highly positive, particularly in Advertising & Marketing and Non-profit sectors, where their support significantly enhanced client engagement and streamlined operations.
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Logistics & Supply Chain Manufacturing Non-profit Advertising & marketing Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Call2Customers' pricing and value for money. For instance, the CEO of Bleach London noted the company's 'good value for cost,' while the Founder of The Female Lead emphasized that their pricing fit within budget constraints. Additionally, the Founder and CEO of LevelUp Leads highlighted that Call2Customers effectively improved customer support quality at a reasonable price. Overall, the sentiment regarding cost-effectiveness is positive, indicating that clients feel they receive substantial value from their investment.Was this helpful?
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$1,000+< $25 / hr10 - 49Oakland Park, FL
Services provided
40% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +110% Content Moderation ServicesFocus Areas
25% Order Processing & Taking30% Chat Support Services25% Phone Support Services +120% Email Support ServicesSee all 5 projectsEvateck is a Customer Support Outsourcing company specializing in comprehensive customer service solutions, including Call Center Solutions and Remote Customer Care. The company's reviews are overwhelmingly positive, with clients praising its professional project management, rapid response times, and alignment with company values. Approximately 100% of reviewers commend Evateck for its efficiency and quality in managing customer interactions, highlighting its exceptional company culture and expertise.
Reviews mention Great project management
Clients consistently praised Evateck for their exceptional project management capabilities. Feedback highlighted their professionalism and responsiveness, with one client noting that urgent issues were resolved swiftly, indicating a strong commitment to client needs. Another client emphasized their ability to meet deadlines and customize support strategies effectively, leading to significant improvements in customer satisfaction and retention. Overall, the sentiment reflects a high level of satisfaction with Evateck's project management approach.-
Customer Support for Ammunition Manufacturing Company
5.0 Apr 6, 2024Evateck's project management approach is characterized by professionalism, responsiveness, and a commitment to meeting deadlines. We are impressed by their customized approach, proactive problem-solving, flexibility, and adaptability.
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1 of 1 Order Processing & Taking reviews is 5 stars$10,000 – $49,000 avg. project costOrder Processing & Taking Experience
Evateck has received overwhelmingly positive feedback for their Order Processing & Taking services, with clients highlighting a 90% satisfaction rate overall. Key strengths include tailored customer support strategies that boosted retention rates and decreased response times. One client praised their proactive problem-solving and flexibility, noting significant cost savings as a measurable outcome. The only improvement mentioned was the need for Chinese language support, indicating their adaptability to specific client needs.
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4 of 4 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Social Media Management Co
5.0 — Evateck provided customer support for a social media management company. They responded to incoming client requests via live chat, email, and social media accounts. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, Evateck is perceived as providing excellent value for money, with multiple clients highlighting that their pricing fits within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' emphasizing satisfaction with the pricing relative to the results achieved. Another remarked on significant cost savings and decreased response times, indicating effective resource management. The general sentiment reflects a strong appreciation for Evateck's cost-effectiveness and alignment with client needs.Was this helpful?
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UndisclosedUndisclosed10 - 49Spokane, WA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
25% Order Processing & Taking50% Phone Support Services25% Chat Support ServicesSee all 19 projectsSound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management.
Reviews mention Professional
Clients consistently highlight Sound Telecom's professionalism, noting their quick response times and effective customer service. One client emphasized that partnering with Sound Telecom allowed them to enhance their service quality significantly, stating, 'They are very quick to respond, we are very happy with their services and recommend them to any company.' Overall, the sentiment regarding professionalism is highly positive, with clients appreciating the ability to focus on their core business activities while relying on Sound Telecom's expertise.-
Answering Services for Education Service
5.0 Aug 12, 2017The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is highlighted as their strength.
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Industry Experience
Sound Telecom has garnered positive feedback within various industries, particularly in business services, real estate, and telecommunications. Clients commend their quick response times, professionalism, and capability to manage high call volumes, enabling businesses to focus on core operations. The overall sentiment across these sectors highlights their expertise in call handling and customer support, making them a suitable partner for organizations seeking reliable outsourcing solutions.
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Other industries Arts, entertainment & music Media Hospitality & leisure Financial services Manufacturing Telecommunications Business services IT Services Information technology Healthcare Real estate Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Sound Telecom as providing good value for money, with feedback highlighting their effective service delivery. One client noted a flat rate of $500 per week, emphasizing satisfaction with the quality despite limited performance metrics. Another mentioned a monthly contract with a set number of calls, expressing contentment with their investment. While some clients suggested potential improvements in cost-effectiveness, overall sentiment reflects a positive assessment of the company's pricing relative to the services rendered.Was this helpful?
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Cabot, Arkansas (1) Orlando, Florida (1) Vero Beach, Florida (1) Thomasville, Georgia (1) Chesterfield, Missouri (1) Irving, Texas (1) Plano, Texas (1) Waxahachie, Texas (1) Indianapolis, Indiana (1) Newark, New Jersey (1) Paterson, New Jersey (1) Brooklyn, New York (1) Lebanon, Ohio (1) Sacramento, California (1) Sparks, Nevada (1) Phoenix, Arizona (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Ozark, Alabama (1)Was this helpful?
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$5,000+< $25 / hr50 - 249Taguig, Philippines
Services provided
15% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Employer of Record (EOR) Services +220% Recruitment Process Outsourcing15% Back Office OutsourcingFocus Areas
20% Order Processing & Taking30% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 2 projectsCatalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.
Industry Experience
Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support.
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Social Networking Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received.Was this helpful?
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$1,000+< $25 / hr50 - 249Bengaluru, India
Services provided
10% Customer Service Outsourcing50% Call Center Services25% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
100% Order Processing & TakingSee all 1 projectsUnee Solutions is a lead generation company known for its tailored services, particularly excelling in niche markets. Reviews indicate 100% positive feedback, highlighting their ability to significantly increase leads and save clients' time. Clients appreciate their innovative approach and problem-solving skills, with no noted areas for improvement.
Industry Experience
Unee Solutions demonstrates significant expertise in the Hospitality & Leisure sector, particularly in lead generation and client acquisition for new businesses. Clients commend their tailored approach and exceptional work ethic, highlighting their ability to deliver results beyond traditional methods. The overall sentiment reflects strong satisfaction, noting invaluable time savings and an increase in leads. This provider is well-suited for businesses in niche markets seeking customized solutions for growth.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Unee Solutions' value for money, noting that while their monthly expenses increased from $1,500 to approximately $2,000, the significant rise in lead generation from 2-4 to 15-20 leads justifies the cost. One client emphasized the invaluable time saved and the tailored approach that distinguishes Unee Solutions from competitors. Overall, feedback highlights satisfaction with pricing structures and the perceived quality of service delivered.Was this helpful?
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UndisclosedUndisclosed250 - 999Tallahassee, FL
Services provided
10% Customer Service Outsourcing90% Call Center ServicesFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 8 projectsPATLive is a company that offers 24/7 phone answering services tailored to small businesses and individual entrepreneurs. The reviews underscore PATLive's efficiency in managing calls, saving clients significant time, and enhancing communication. Approximately 100% of reviewers appreciate the professionalism and skill of PATLive's team, with 83% noting the value of their service in reducing workload. Despite some concerns over cost, 100% of clients affirm its justified expense given the reliable service and positive customer interactions.
Industry Experience
PATLive has demonstrated strong expertise in the real estate and healthcare industries, receiving positive feedback for their responsive and professional call answering services. Real estate clients appreciate their ability to manage high call volumes, enhancing efficiency and lead generation. In healthcare, they provide timely responses that improve client engagement. Overall, sentiment is highly favorable, particularly for small businesses seeking reliable phone support, making them a suitable choice for real estate and healthcare sectors.
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Sports Real estate HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently note that while PATLive's services are perceived as somewhat expensive, the overall value for money is high. For instance, one client stated, "they're expensive, but I can't complain because they definitely solved a problem I had." Another remarked, "working with PATLive is money well-spent and I value their services." Overall, users emphasize the efficiency and professionalism provided, justifying the investment as essential for their business operations.Was this helpful?
More responsive than most other service providers
Get in TouchPATLive is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Birkenhead , England
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
16% Order Processing & Taking36% Chat Support Services32% Phone Support Services +116% Email Support ServicesSee all 2 projectsThe Contact Company is a customer support and call center service provider known for delivering high-quality, scalable customer service. Their dedication to transparency and seamless project management has resulted in a customer satisfaction rate surpassing 80%. Approximately 100% of reviewers emphasize their positive company culture and commitment to client success.
Industry Experience
The Contact Company has demonstrated strong expertise in the Media and Retail industries. In Media, they successfully established a scalable support center for YouView, achieving over 80% customer satisfaction with a focus on company culture and flexibility. In Retail, they provided high-quality call center services for Great Little Trading Co., maintaining seamless collaboration and transparency. Overall, feedback highlights their strengths in customer service, operational efficiency, and adaptability, making them suitable for projects in both sectors.
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Retail MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Contact Company’s exceptional value for money, noting their competitive pricing structures and high-quality service. For instance, one client praised their 'value-based pricing' during a vendor selection process, while another emphasized the cost-effectiveness of their customer support services. Overall, sentiment is highly positive, with clients expressing satisfaction regarding the balance of quality and affordability, reinforcing the company's reputation as a valuable partner.Was this helpful?
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$1,000+< $25 / hr50 - 249Thành phố Hồ Chí Minh, Vietnam
Services provided
15% Customer Service Outsourcing20% Accounting20% Finance & Accounting Outsourcing (FAO) +615% Data Annotation Services10% BI & Big Data Consulting & SI5% Demand Generation Marketing5% Graphic Design5% Social Media Marketing5% Video MarketingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 5 projectsInnovature Consulting Company Limited specializes in Customer Support Outsourcing, including inbound and outbound call management, translation services, and claims processing. Reviews highlight their cost-effectiveness, high-quality service, and adaptability to client processes, with clients noting their reliable communication and project management. The company is praised for its well-educated staff and alignment with client needs and values.
Reviews mention Communicative
Clients have consistently praised Innovature Consulting Company Limited for their exceptional communication skills and responsiveness. One client noted, 'Their team of retouchers and project coordinators are great at communicating with us,' while another highlighted the 'Innovature communication and updates are measured consistently.' Overall, the sentiment regarding their communicative approach is highly positive, with no significant areas for improvement cited by the clients.-
Retouching Services for Consumer Products Company
5.0 Jul 10, 2023Yes, very responsive and willing to accommodate our deadlines. What was your primary form of communication with Innovature BPO? Email or Messaging App. They have great communication skills and customer service.
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Customer Service Outsourcing for Insurance Company
5.0 Sep 17, 2024Innovature communication and updates are measured consistently. The Innovature team delivered as promised very effectively and with cost savings. Their staff and VAs are highly educated and very adaptable to our company's process and training. Innovature also offers other services and suggestions to enhance your business operations.
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Industry Experience
Innovature has received positive feedback across diverse industries including Insurance, Consumer Products, and Advertising & Marketing. Clients commend their effective customer service, adaptability, and communication skills. In the Insurance sector, they excelled in handling calls and claims processing, while in Consumer Products, they delivered high-quality product photography edits. In Advertising & Marketing, their document editing showcased accuracy and timely responses. Overall, their expertise and client-centric approach make them a strong candidate for businesses in these sectors.
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Insurance Consumer Products Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Innovature for their competitive pricing and overall value for money. One review highlighted that the pricing fit the client's budget while delivering cost savings and quality service. Another client noted the excellent value for the cost, emphasizing responsiveness and effective communication. Overall, the sentiment reflects satisfaction with Innovature's affordability and the quality of services provided, reinforcing their reputation as a cost-effective outsourcing partner.Was this helpful?
More responsive than most other service providers
Get in TouchInnovature BPO: AI-Driven Outsourcing Partner is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Denver, CO
Services provided
39% Customer Service Outsourcing48% Call Center Services13% Back Office OutsourcingFocus Areas
29% Order Processing & Taking39% Phone Support Services32% Chat Support ServicesSee all 26 projectsIntelligent Office is a business process outsourcing company specializing in services like telephone answering, virtual office, and office space solutions. Reviews highlight their quick response time and efficiency, with 100% of reviewers praising their speed and customer service. While some suggest pricing improvements, clients universally appreciate the convenience and effectiveness of their services.
Reviews mention Professional
Client feedback on Intelligent Office reflects a strong sentiment of professionalism. Reviewers consistently highlight the company's commitment to delivering high-quality service and responsiveness. Specific instances include praise for their knowledgeable staff and effective communication, which contributed to successful project outcomes. Overall, clients express confidence in Intelligent Office's ability to meet their needs with a professional approach, reinforcing their reputation in the industry.-
Intelligent Office Saves Hundreds of Labor Hours
5.0 Jun 21, 2017The team at Intelligent Office demonstrated a high level of professionalism throughout our engagement. They consistently adhered to deadlines and maintained clear communication, ensuring that our project stayed on track. Their attention to detail and commitment to delivering quality work were evident in every interaction.
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Keeps Clients Highly Satisfied and Appreciated
4.5 Jun 21, 2017I was particularly impressed by the professional demeanor and expertise of the staff at Intelligent Office. They were always prepared for meetings and provided insightful recommendations that greatly benefited our project. Their ability to handle complex issues with ease was a testament to their professionalism.
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24/7 Service is An Incredible Benefit
4.5 Jun 21, 2017Intelligent Office's professionalism was apparent from the onset of our collaboration. Their structured approach and thorough understanding of our requirements were invaluable. They provided regular updates and were very responsive to our inquiries, which made the process seamless and efficient.
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Intelligent Office Meets All Needs With the Best Technology
5.0 Jun 21, 2017Working with Intelligent Office was a professional experience from start to finish. Their team exhibited a remarkable level of competence and dedication, ensuring that all aspects of the project were handled with care and precision. Their professional approach made a significant difference in the success of our project.
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Virtual Assistant Meets Expectations
3.0 Jun 21, 2017The professionalism of Intelligent Office was evident in their meticulous planning and execution. The team's ability to manage the project timeline effectively and deliver results promptly was highly commendable. They showed a strong commitment to meeting our needs and exceeding our expectations.
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Industry Experience
Intelligent Office has received positive feedback across several industries including Manufacturing, Education, Retail, Business Services, Government, Information Technology, Gaming, Telecommunications, and Financial Services. Clients have highlighted their strengths in responsiveness, efficiency, and effective customer service. The overall sentiment across these sectors is favorable, indicating that Intelligent Office is well-suited for businesses seeking reliable inbound services and enhanced customer interaction.
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Other industries Retail Government Business services Information technology Gaming Telecommunications Other Industry Education Manufacturing Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Intelligent Office as providing good value for money, with feedback indicating satisfaction with their pricing structures, which include monthly fluctuating fees and hourly deals. One client noted, 'if we didn't save a penny, it would still be worth the price,' highlighting perceived value despite cost. However, another review suggested that 'their pricing can improve,' indicating some room for enhancement in cost competitiveness.Was this helpful?
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Los Angeles, California (2) Miami, Florida (2) Costa Mesa, California (1) Escondido, California (1) Atlanta, Georgia (1) Marietta, Georgia (1) Shawnee, Kansas (1) Milford, Connecticut (1) Burbank, Illinois (1) Morristown, New Jersey (1) The Bronx, New York (1) Orlando, Florida (1) Wesley Chapel, Florida (1) Jacksonville, Florida (1) Brooklyn, New York (1) South Lake Tahoe, California (1) Colorado Springs, Colorado (1) Englewood, Colorado (1) Allison Park, Pennsylvania (1) Chesapeake, Virginia (1) Manassas, Virginia (1) Hurricane, West Virginia (1) Phillipsburg, New Jersey (1) Bloomfield, Connecticut (1)Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Shah Alam, Malaysia
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +220% Call Center Services20% Finance & Accounting Outsourcing (FAO)Focus Areas
10% Order Processing & Taking36% Chat Support Services36% Phone Support Services +118% Email Support ServicesSee all 3 projectsDaythree Business Services is a business process outsourcing (BPO) company that specializes in customer service, telesales, and market research support. Reviewers generally praise the company's ability to maintain strong communication and adaptability, viewing Daythree as a strategic partner. However, 33% of reviewers suggest improvements in workforce management and engagement strategies. Overall, Daythree receives positive feedback for their service flexibility and customer-centric approach.
Reviews mention Flexible
Clients have expressed high satisfaction with Daythree Business Services' flexibility, particularly noting their willingness to adapt services without additional costs and to support integrated services during implementation. One client highlighted that Daythree views them as a strategic partner rather than just a vendor, which fosters a collaborative environment. Overall, the sentiment is positive, with clients appreciating the vendor's proactive approach and thoughtful management, although there is room for improvement in governance during peak volumes.-
BPO & Call Centre Services for Digital Financial Institution
4.0 May 27, 2020The management team is thoughtful to discuss any suggestion before implementation, there is a vision in understanding business needs. Vendor being non-calculation on outputs but flexibility offered in any point of execution. They view us as a strategic business partner instead of having the usual “client-vendor” relationship.
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Industry Experience
Daythree Business Services has demonstrated expertise primarily in the Financial Services, Telecommunications, and Market Research industries. Clients commend their professionalism and the ability to enhance customer experiences, particularly in the financial sector, where they excelled in service level management and incident resolution. In Telecommunications, feedback highlights their adaptability and innovation, although improvements in agent retention were suggested. Feedback from the Market Research sector emphasized reliability in recruitment and engagement, alongside a need for enhanced data accuracy. Overall, sentiment across industries is positive, with a strong emphasis on collaboration and responsiveness.
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Other Industry Telecommunications Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Daythree Business Services as providing good value for money, with some highlighting their competitive pricing and additional cost-free services, such as advanced talent hiring and training. One client noted their willingness to offer flexibility and strategic partnership, enhancing overall satisfaction. However, some feedback suggests areas for improvement in workforce management and data accuracy, indicating that while the service is satisfactory, there is potential for greater efficiency and quality.Was this helpful?
More responsive than most other service providers
Get in TouchDaythree Business Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr250 - 999Kalyan, India
Services provided
10% Customer Service Outsourcing25% Call Center Services15% Back Office Outsourcing +510% Finance & Accounting Outsourcing (FAO)10% Graphic Design10% Sales Outsourcing10% Web Design10% Web DevelopmentFocus Areas
10% Order Processing & Taking40% Chat Support Services40% Email Support Services +110% Phone Support ServicesSee all 38 projectsTasks Expert- A Virtual Assistant Company specializes in Customer Support Outsourcing, providing tailored services such as e-commerce logistics and multilingual customer care. The company has received overwhelmingly positive feedback, with 100% of reviewers lauding their professionalism, proactive communication, and ability to integrate seamlessly with clients' teams. While documentation was noted as a potential area for improvement, their timely delivery and commitment to enhancing operational efficiency are highly praised.
Reviews mention Professional
Overall, client feedback indicates a strong sentiment of professionalism towards Tasks Expert- A Virtual Assistant Company. Clients noted their team's expertise and attention to detail, with one stating they were 'blown away by their financial expertise' and another highlighting the 'enthusiasm of the sales team.' Project management was consistently praised for timely delivery and adaptability, with clients appreciating their proactive communication and seamless integration into existing workflows.-
Tax & Accounting Services for Bookkeeping Company
5.0 Sep 19, 2022I was blown away by their financial expertise. The team is very experienced and have completely transformed our bookkeeping processes. They're professional, get work done correctly, and help our clients make informed financial decisions.
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Customer Service Outsourcing for Global Investment Firm
5.0 Dec 13, 2024Feedback from clients confirmed appreciation with regard to the approach and professionalism of the responses at the very initial point of contact. They delivered all tasks from the covering onboarding to regular status reports on time. They integrated well into our internal team, treating the clients with the same level of care and respect to which we pride ourselves. They were also impressive in the attention to detail and commitment to understanding our business.
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Sales Outsourcing for Tourism Operator
5.0 Dec 22, 2024Customer feedback highlighted the professionalism and enthusiasm of the sales team. Many customers specifically mentioned how informed and helpful the representatives were, which directly contributed to their decision to book with us. Project management was flawless as they always delivered on time, and their ability to adapt to changing requirements was commendable.
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Administrative Support & SMM for Sports Physical Therapy Co
5.0 Jul 15, 2025Tasks Expert- A Virtual Assistant Company’s project management was great. They delivered on time and responded well to our needs. Clients praise their attention to detail, proactive communication, and ability to adapt to evolving project needs. Whether it's lead generation, bookkeeping, or website development, the de Clients appreciate the flexibility in billing models and the ROI from outsourcing tasks that would otherwise require full-time staffing.
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Administrative Support & SMM for Sports Physical Therapy Co
5.0 Jul 15, 2025From day one, they demonstrated an exceptional ability to understand my workflow, anticipate needs, and execute tasks with precision. I was most impressed by their professionalism, responsiveness, and proactive communication, which made them feel like a true extension of my team. Whether it was managing my inbox, coordinating appointments, or conducting market research, my VA consistently delivered high-quality results.
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3 of 3 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Order Management & Logistics Support for Stationery Company
5.0 — Tasks Expert- A Virtual Assistant Company provided a stationery company's order management and logistics support. The team implemented a tracking system that kept customers informed through email Read moreWas this helpful?
Industry Experience
Tasks Expert has received positive feedback across diverse industries, including healthcare, financial services, hospitality, legal, consumer products, and telecommunications. Clients commend their expertise in lead generation, data management, customer support, and operational efficiency. In healthcare, they improved backend documentation, while in financial services, they enhanced lead quality and website functionality. Hospitality clients appreciated their customer service improvements. Overall, the sentiment is highly favorable, highlighting their ability to deliver tailored solutions and consistent results across various sectors.
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Other industries Financial services Hospitality & leisure Legal IT Services Consumer products & services Wellness & Fitness Consumer Products Advertising & marketing Supply Chain, Logistics, and Transport Telecommunications Real estate Business services Consulting HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Tasks Expert's pricing and perceived value, noting that their services fit within budget constraints while delivering high-quality results. For instance, one client praised the company for aligning their values and offering good value for cost. Another highlighted the flexibility in billing models, considering the cost-to-performance ratio among the best in the virtual assistant industry. Overall, the sentiment reflects a strong appreciation for the balance of affordability and service quality provided by Tasks Expert.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Zagreb, Croatia
Services provided
10% Customer Service Outsourcing40% CRM Consulting and SI40% Call Center Services +110% Back Office OutsourcingFocus Areas
30% Order Processing & Taking35% Phone Support Services20% Email Support Services +115% Chat Support ServicesSee all 6 projectsSignifico is a Customer Service BPO offering outsourced customer support and call center solutions. Their reviews highlight exceptional project management, with 100% of feedback noting increased customer satisfaction and efficiency. Clients commend Significo for their passion, expertise, and proactive approach, evidencing their ability to significantly enhance customer care processes.
Reviews mention Timely
The feedback regarding Significo's timeliness is overwhelmingly positive. Clients noted their impressive speed and reliability, with one stating, "Everything we agreed on was executed fast and seamless." Another client emphasized that all deliverables were met on time and that Significo responded quickly to needs. Overall, the sentiment reflects a strong satisfaction with their punctuality and adaptability to client requests.-
Call Center Services for Automotive Services Company
5.0 Jun 26, 2025Describe their project management. Did they deliver items on time? How did they respond to your needs? Yes, everything was delivered on time and respond quickly. What did you find most impressive or unique about this company? They were very receptive and consistent with their communication.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Car Dealer
5.0 — Significo provides customer support services to a car dealer. They communicate general information about the client's products and services to end clients and forward information for second-level Read moreWas this helpful?
Industry Experience
Significo has demonstrated expertise in the Automotive and Energy & Natural Resources industries. In the Automotive sector, clients have praised their effective customer support and ability to enhance customer satisfaction and sales. For Energy & Natural Resources, they excelled in providing seamless customer care, resulting in improved loyalty program engagement and customer satisfaction. Overall, the sentiment is highly positive, indicating a strong alignment with client values and a commitment to excellence across both industries.
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Automotive Energy & natural resourcesWas this helpful?
More responsive than most other service providers
Get in TouchSignifico is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Málaga, Spain
Services provided
100% Customer Service OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 3 projectsZahoree, formerly Infolink-exp, specializes in Customer Support Outsourcing, providing Call Center Solutions and Customer Service BPO. According to client reviews, 100% highlight their exceptional responsiveness, proactive management, and alignment with company values. They consistently maintain high customer satisfaction and service quality, demonstrating strong leadership and collaboration capabilities, with no significant areas for improvement noted.
3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Remote Call Center Services for Lifestyle E-Comm Brand
5.0 — Zahoree, formerly Infolink-exp has been hired by a lifestyle e-commerce brand to expand and consolidate their contact center. The team has scoped out and staffed a remote call center for the client. Read moreWas this helpful?
Industry Experience
Zahoree, formerly Infolink-exp, has demonstrated expertise primarily in the eCommerce and financial services sectors. Clients have praised their exceptional project management, responsiveness, and ability to improve customer satisfaction and support quality. In eCommerce, they excel in enhancing contact centers and product knowledge, while in financial services, they effectively assist users with inquiries and improve response times. Overall, the sentiment is highly positive across both industries, indicating a strong fit for clients seeking reliable support.
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eCommerce Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Zahoree's competitive pricing and excellent value for money. One client noted, 'Good value for cost,' while another emphasized that 'pricing fit our budget.' The overall sentiment reflects satisfaction with the cost-effectiveness of Zahoree's services, as clients appreciate the alignment of quality and affordability in their offerings, contributing to successful project outcomes.Was this helpful?
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$5,000+< $25 / hr50 - 249Cairo, Egypt
Services provided
30% Customer Service Outsourcing30% Call Center Services20% Back Office Outsourcing +120% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 11 projectsBPO Hive LLC is a Customer Service BPO providing services such as call center outsourcing, data entry, and back-office support. Reviewers consistently praise their cost-effective solutions, with a strong alignment to company values, leading to improved efficiency and reduced operational disruptions. Notably, 100% of reviews highlight their effective project management and responsiveness, contributing to an impressive customer satisfaction rate.
Reviews mention Great team
BPO Hive LLC has received positive feedback for its exceptional team, with clients highlighting the company's great communication and the quality of their staff. One client noted the impressive talent and high-quality staffing provided, which met department KPIs effectively. The alignment of values and culture fit were also emphasized as significant factors in choosing BPO Hive LLC, reinforcing the overall sentiment of satisfaction with their team and services.-
Call Center Services for Real Estate Company
5.0 Jul 28, 2023The company's project management was notable for its great communication and great staff. This demonstrates their ability to effectively manage and execute projects while maintaining clear and open lines of communication. The team at BPO Hive LLC is recognized for providing talented and high-quality staffing, which contributes to their strong performance.
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3 of 3 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Virtual Receptionist Services for Retail Company
5.0 — BPO Hive LLC provides virtual receptionist services for a retail company. The team answers all incoming calls, manages call forwarding, takes messages, and handles customer inquiries and sales Read moreWas this helpful?
Industry Experience
BPO Hive LLC has demonstrated expertise across various industries including financial services, retail, energy, contracting, real estate, and information technology. The feedback highlights their strong project management, adaptability, and ability to deliver measurable results, such as improved lead generation and customer service efficiency. Overall, clients commend BPO Hive LLC for their professionalism, responsiveness, and capacity to scale operations, making them a strong fit for companies seeking support in sales, customer service, and operational efficiency.
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Contracting Energy & natural resources Chemicals & Biotechnology Financial services Retail Real estate Information technology ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
BPO Hive LLC is consistently recognized for providing good value for cost across various projects. Clients have noted that the company's pricing fits their budgets while delivering high-quality services. For instance, one CEO highlighted BPO Hive LLC's effective virtual receptionist services, leading to improved efficiency and fewer missed calls. Another client praised their ability to scale operations without compromising quality, emphasizing their reliability and commitment. Overall, feedback reflects a strong sentiment of satisfaction with BPO Hive LLC's pricing and value delivery.Was this helpful?
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$1,000+< $25 / hr10 - 49Gurugram, India
Services provided
70% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
15% Order Processing & Taking60% Email Support Services25% Chat Support ServicesSee all 2 projectsRIOT Enterprise is a customer and technical support company specializing in customer relationship management, order processing, and technical support services. Based on client reviews, 100% of feedback is positive, highlighting their effective communication, accountability, and knowledge. Clients appreciate their proactive approach, though there's room for improvement in initiating solutions independently.
Industry Experience
RIOT Enterprise has received positive feedback primarily within the Consumer Products and Technology industries. Clients praise their efficiency in customer service and support, noting their effective communication and adaptability. In Consumer Products, they enhance operational growth and customer satisfaction, while in Technology, they contribute to improved customer experience, reflected in positive product ratings. Overall sentiment indicates strong expertise in customer relations, making them a suitable partner for businesses focusing on consumer engagement and support.
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Consumer Products Other IndustryWas this helpful?
More responsive than most other service providers
Get in TouchRIOT Enterprise is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000 Best for droshipping businesses $2,000 Best for mid size ecommerce brands $3,000 Best for mid size Tech companiesView PackagesOutsource Your Customer Service Today!
Overall management of your store - Customer support - Logistics management - Supplier chain managementWas this helpful?
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Undisclosed< $25 / hr10 - 49
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +125% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsOverDrive Services is an outsourcing solutions provider offering business operations, accounting, and construction management services. Reviews highlight their exceptional project management, responsiveness, and ability to source quality candidates quickly. With over 95% of feedback being positive, clients praise OverDrive Services for significantly increasing revenue and delivering high-quality work that exceeds expectations.
Reviews mention High-quality work
Clients consistently praise OverDrive Services for their high-quality work, noting significant outcomes such as a 15x increase in revenue. One client highlighted the team's responsiveness and efficiency, stating, 'They over delivered... every time.' Additionally, the rapid sourcing of high-quality candidates was particularly impressive. Overall, the sentiment reflects strong satisfaction with their performance and results, with no reported areas for improvement.-
Staff Augmentation for Dumpster Rental Company
5.0 Jul 28, 2023How quickly they could source high quality candidates for the positions we needed to fill.
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Industry Experience
OverDrive Services has demonstrated strong expertise in the dumpster rental industry, providing impactful solutions that led to a remarkable 15x revenue increase for Grime Time. Clients praised their responsive project management and ability to quickly source high-quality candidates. Overall sentiment is highly positive, reflecting the provider's strengths in enhancing business operations and staffing solutions, making them a suitable partner for companies seeking growth in similar industries.
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Other Industry Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OverDrive Services as providing excellent value for money, highlighted by significant outcomes such as a 15x increase in revenue for one client. Feedback indicates that the company is responsive, efficient, and consistently exceeds expectations, with one client noting their ability to source high-quality candidates quickly. Overall, clients feel that the investment in OverDrive Services has yielded substantial returns, reinforcing their reputation for delivering cost-effective solutions.Was this helpful?
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$250,000+< $25 / hr1,000 - 9,999Santa Clarita, CA
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Sales Outsourcing +210% Back Office Outsourcing5% HR ConsultingFocus Areas
11% Order Processing & Taking56% Chat Support Services33% Phone Support ServicesSee all 2 projectsTri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.
Reviews mention Easy to work with
Clients consistently highlight Tri Source International's ease of collaboration and effective communication. One client noted their readiness to adapt to new demands and praised the direct accessibility to their project manager, Scott, which facilitated smooth operations. The ability to communicate through simple emails and the prompt responses to inquiries further underscores the company's commitment to being easy to work with, contributing positively to client satisfaction.-
Call Center & Customer Support for Financial Services Firm
5.0 Aug 12, 2022How easy they are to work with and how effective their communication is with our staff.
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Industry Experience
Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.
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Consumer Products Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.Was this helpful?
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$1,000+< $25 / hr250 - 999Dubai, United Arab Emirates
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 2 projectsChatPandas is a Customer Support Outsourcing company providing comprehensive solutions in inbound call and chat support, and process management. With 100% positive feedback, clients emphasize their effective project management, exceptional agent training, and alignment with client values. Notably, they expanded one client's business hours to 24/7/365 and facilitated $15 million in bookings through a pilot project.
2 of 2 reviews are 5 stars2 new reviews for Customer Service Outsourcing servicesUnknown avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the last six months, client feedback on ChatPandas has been overwhelmingly positive, highlighting their effective customer support and operational excellence. Clients praised the team's ability to meet goals, improve customer experience, and their commitment to agent training and morale. Notably, one client reported an expansion of service hours and a significant increase in bookings due to ChatPandas' support. Areas for improvement mentioned include simplifying processes to enhance efficiency, but overall, clients view ChatPandas as an invaluable partner.Was this helpful?
Industry Experience
ChatPandas has demonstrated expertise in the Recreation and Consumer Products & Services industries. In Recreation, they excelled in customer support management, significantly increasing business hours and generating $15 million in bookings. In Consumer Products, they improved customer experience through efficient call and chat handling, leading to better approval scores. Overall, clients praised their high agent morale, effective training, and proactive approach to project management, making them a strong partner in both sectors.
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Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ChatPandas' competitive pricing and strong value for money, noting that their costs fit within budget constraints while delivering high-quality service. One client emphasized their selection of ChatPandas due to 'good value for cost,' while another pointed out their pricing fit and alignment with company values. Overall, the sentiment reflects satisfaction with the balance of cost and service quality, reinforcing ChatPandas as a valuable partner.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Ocala, FL
Services provided
60% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
15% Order Processing & Taking75% Phone Support Services10% Email Support ServicesSee all 1 projectsAnsafone Contact Centers is a call center service provider with significant national capabilities, specializing in supporting both English and Spanish-speaking populations. The company received overwhelmingly positive feedback, with praises for their skilled representatives and flexibility in accommodating changing needs. Approximately 90% of the reviews highlighted their strong project management and responsiveness.
Industry Experience
Ansafone Contact Centers has demonstrated strong capabilities in the government sector, particularly in emergency response scenarios. Their expertise in managing call centers for FEMA's hurricane relief efforts highlighted their strengths in scalability, bilingual support, and adaptability to dynamic environments. Clients noted their responsiveness and flexibility in meeting changing demands, contributing positively to project outcomes. Overall, the sentiment within the government industry is highly favorable, positioning Ansafone as a reliable partner for similar initiatives.
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GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Ansafone Contact Centers for their effective service delivery, noting that their skilled representatives provided excellent support during critical projects, such as hurricane relief efforts. While specific costs were not detailed, one client mentioned an investment exceeding $1,000,000, reflecting a substantial commitment. Overall, the feedback indicates a favorable perception of the company's value for money, with clients appreciating their flexibility and responsiveness, despite minor suggestions for improved communication on expectations.Was this helpful?
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UndisclosedUndisclosed10 - 49Chesapeake, VA
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 14 projectsMAP Communications is a call-answering service provider. Their reviews show a mixed reception, with one client expressing dissatisfaction due to inadequate customer support and billing issues, while another client highlights their efficient call management and communication skills, resulting in improved revenue and efficiency. Approximately 50% of the feedback is positive, with customer service and response time being frequently mentioned strengths.
Reviews mention Communicative
Clients consistently praise MAP Communications for their excellent communication skills and responsiveness. One client highlighted their ability to quickly respond and meet deadlines, stating they are 'very quick to respond' and 'always meet our deadlines.' The overall sentiment reflects a strong appreciation for the company's communicative approach, with an emphasis on how it enhances customer experience and operational efficiency.-
Customer Experience Assistance for Manufacturing Service
5.0 Nov 2, 2017They have flawless communication skills.
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Industry Experience
MAP Communications has notably worked across various industries, including business services, manufacturing, financial services, information technology, real estate, retail, and consumer products. Feedback highlights strengths in communication and efficiency in the manufacturing sector, with some clients reporting improved revenue. However, the business services sector received mixed reviews, with concerns about service quality and customer experience. Overall, MAP Communications is well-suited for manufacturing and IT, while potential clients in business services should proceed with caution.
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Manufacturing Other Industry Healthcare Real estate Retail Financial services Consumer Products Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
MAP Communications receives mixed feedback regarding its cost and value for money. While one client appreciated the pricing that fit their budget, another expressed dissatisfaction with the service provided, highlighting a lack of effective call handling despite the cost. Positive remarks noted significant savings in time and money, but there were also calls for lower prices. Overall, clients indicated that while the service could be cost-effective, the quality must align with expectations.Was this helpful?
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Maitland, Florida (1) Miami, Florida (1) Sarasota, Florida (1) Valrico, Florida (1) Atlanta, Georgia (1) Wilmington, North Carolina (1) Columbia, Tennessee (1) Memphis, Tennessee (1) Wayne, New Jersey (1) Lorain, Ohio (1) Fremont, California (1) San Bernardino, California (1) Coventry, Connecticut (1)Was this helpful?
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$1,000+< $25 / hr50 - 249Karachi, Pakistan
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsAtDesk is a professional customer support and communication management company providing inbound and outbound call handling, email management, and marketing channel communication services. Their clients report a 30% sales uplift and 100% inquiry handling within six months. Feedback highlights AtDesk's commitment, punctuality, and effective project management, with 100% of mentions being positive, despite initial training challenges.
Industry Experience
AtDesk247 has demonstrated significant expertise in the Advertising & Marketing industry, providing comprehensive support for inbound and outbound communications. Clients report a 30% increase in sales and effective management of inquiries, highlighting the company's commitment, punctuality, and proactive approach. Overall sentiment is highly positive, with a focus on their ability to enhance client engagement and operational efficiency. This makes AtDesk247 a suitable partner for businesses seeking growth in the marketing sector.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding AtDesk247's cost-effectiveness and value for money. One client noted a significant 30% sales uplift and 100% inquiry handling within six months, attributing this success to the company's commitment and punctuality. Additionally, the client's satisfaction with the dedicated account management and regular updates reinforces the perception that AtDesk247 provides strong value relative to its pricing. Overall, clients perceive their investment as yielding substantial returns.Was this helpful?
More responsive than most other service providers
Get in TouchAtDesk is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+Undisclosed10 - 49
Services provided
10% Customer Service Outsourcing10% Call Center Services10% Search Engine Optimization +145% Branding5% Content Writing Services5% E-Commerce Development5% ERP Consulting and SI5% Ecommerce Marketing5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Logo5% Pay Per Click5% Performance Marketing5% Sales Outsourcing5% Social Media Marketing5% Web Design5% Web DevelopmentFocus Areas
40% Order Processing & Taking30% Chat Support Services20% Phone Support Services +110% Email Support ServicesSee all 1 projectsExtreme BPO is a digital marketing agency that excels in social media marketing, PPC advertising, and customer support. Reviews highlight their responsive communication and effective project management, with 100% of feedback noting improved engagement and visibility. Clients appreciate their ability to integrate digital marketing with customer service, creating a strong foundation for lead generation and online presence.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Extreme BPO has received positive feedback from clients in the past six months, particularly for its effective management of social media marketing and customer support. One client noted significant improvements in brand visibility and engagement within a short period. The team has been praised for their responsiveness, project management, and ability to align with client needs. Overall, clients express satisfaction with the value provided by Extreme BPO and a desire for continued growth in their campaigns.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Extreme BPO's cost-effectiveness, noting it as a key reason for their selection. One client highlighted the company's 'good value for cost' and praised their ability to deliver impactful results quickly, such as increased social media engagement and lead generation. Overall, the sentiment reflects a positive view of the company's pricing relative to the value provided, with clients appreciating the combination of quality service and affordability.Was this helpful?
$1,500 Up to 500 calls per shift, 2 agents coverage $2,500 500–1,500 calls per shift, 2–4 agents $5,000 1,500+ calls per shift, 6–12 agents & managerView PackagesExtreme Customer Care
Our Customer Service Outsourcing packages provide dedicated teams to handle calls, orders, inquiries, and customer support across multiple channels. We improve response times, boost customer satisfaction, and allow your business to scale efficiently with professional, brand-trained agents.Was this helpful?
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$1,000+< $25 / hr10 - 49Baltimore, MD
Services provided
20% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +310% Business Consulting10% Call Center Services10% Financial ConsultingFocus Areas
36% Order Processing & Taking35% Phone Support Services29% Chat Support ServicesSee all 3 projectsRemSource is a professional back-office service provider specializing in phone support, email management, and medical billing. They are highly regarded for their customer care and efficiency, with reviews highlighting their ability to free up client time and increase productivity. Approximately 100% of reviewers noted their professionalism, while 67% mentioned improved workflow and communication. Consistency across operators was identified as an area for improvement by one reviewer.
Reviews mention Communicative
Clients consistently highlight RemSource's strong communication skills. One client noted, 'We communicate multiple times every day, mostly through email,' emphasizing the effectiveness of their collaboration. Another client praised the company's ability to 'communicate important information in real time,' reflecting a high level of responsiveness and professionalism. Overall, feedback indicates a positive sentiment towards RemSource's communicative approach, with clients appreciating the clarity and consistency in their interactions.-
Ongoing Administrative Support for Creative Web Agency
5.0 Nov 14, 2017It's very effective! We communicate multiple times every day, mostly through email. They are consistent, they communicate important information in real time, and the entire company is full of kind, good people, full of integrity.
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Industry Experience
RemSource has received positive feedback across various industries, including Automotive, Telecommunications, and Advertising & Marketing. Clients note their expertise in providing efficient customer support and back office services, leading to increased productivity and improved client interactions. In the Automotive sector, they enhanced prospect engagement and close rates. In Telecommunications, their efficiency saved significant costs, while in Advertising & Marketing, they enabled agencies to focus on creative work by managing administrative tasks effectively. Overall, their strengths include reliability, exceptional customer service, and adaptability.
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Automotive Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding RemSource's cost and value for money. One client noted a significant saving of $5,000 per month, attributing this to the efficiency of their services. Another client initially hesitated due to perceived high costs but later recognized the outstanding service quality justifying the investment. Overall, clients appreciate the balance of affordability and high-quality service, with many recommending RemSource for its reliability and professionalism.Was this helpful?
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Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
Services provided
25% Customer Service Outsourcing30% Business Consulting25% Call Center Services +120% Market ResearchFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 23 projectsMiXBS is a Customer Service Outsourcing company specializing in Call Center Outsourcing and Remote Customer Care. Reviews indicate a high level of satisfaction, with approximately 100% of feedback highlighting their effective 24/7 customer support and seamless integration with client branding. Clients appreciate their cost-effective solutions and responsive support team, which enhances operational efficiency without compromising professionalism.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Staffing Co
5.0 — MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. Read moreWas this helpful?
Industry Experience
MiXBS has demonstrated expertise primarily in the Automotive industry, providing effective 24/7 call handling solutions. Clients commend their professional and responsive team, which enhances client engagement and operational efficiency. Their ability to customize communication strategies ensures a consistent brand voice, contributing to improved client satisfaction. Overall, feedback reflects a positive sentiment, highlighting MiXBS's value in staffing and customer support roles, making them a strong candidate for businesses seeking similar services.
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AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted MiXBS's pricing as fitting their budget and providing good value for the cost. One client specifically mentioned that MiXBS helped them reduce expenses by eliminating the need for a full team for after-hours calls. Overall, the sentiment reflects satisfaction with the cost-effectiveness and scalability of services, allowing businesses to focus on core operations without compromising on quality.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
35% Customer Service Outsourcing50% Call Center Services15% Back Office OutsourcingFocus Areas
32% Order Processing & Taking36% Chat Support Services32% Phone Support ServicesSee all 1 projectsEmenac is a call center service provider, offering inbound and outbound call management, booking services, and customer support. With a success rate of 90%–95% monthly, they have been praised for their impressive management and ability to integrate into clients' teams. Approximately 95% of feedback highlights their effective service delivery and customer satisfaction.
Industry Experience
Emenac has demonstrated significant expertise in the hospitality and leisure industry, specifically with travel agencies. Clients commend their call center services for enhancing customer interactions, achieving a high success rate in bookings and support. Feedback highlights their impressive management, discipline, and adaptability, which have integrated them as essential partners in ongoing operations. Overall sentiment in this sector is highly positive, indicating Emenac's strong suitability for businesses seeking reliable customer engagement solutions.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Emenac as offering good value for money, particularly noting competitive pricing and effective service delivery. One client highlighted that Emenac provided the 'best package and better options per seat' compared to competitors. Their success rate of 90%-95% in customer satisfaction further underscores the perceived value. While there are suggestions for improvement, the overall sentiment leans towards satisfaction with the cost-effectiveness of the services provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Omaha, NE
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 19 projectsComplete Call Solutions is a call center service provider specializing in customer support, appointment scheduling, and administrative assistance. The reviews reveal a generally positive feedback, with about 86% praising their professionalism, scalability, and effective communication. Common themes include their ability to efficiently manage inbound calls and provide timely assistance, although some areas for improvement were noted, such as call transferring and enhanced communication for optimal setup.
Reviews mention Reasonable pricing
Clients have expressed satisfaction with Complete Call Solutions' reasonable pricing, noting it as a significant strength of the service provider. One client specifically highlighted that their pricing contributed to saving approximately $500 monthly, enhancing overall business efficiency. This positive sentiment reflects the company's ability to deliver valuable services at competitive rates, making them a favorable option for potential buyers.-
Customer Assistance Services for Financial Firm
2.5 Nov 2, 2017They have great prices.
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Industry Experience
Complete Call Solutions has received positive feedback across various industries, including Financial Services, Telecommunications, Automotive, Retail, and Healthcare. Clients commend their expertise in providing Tier 1 support, efficient communication, and scalability. The overall sentiment is strong, with many noting improved customer satisfaction and operational efficiency. Their strengths lie in responsiveness, professionalism, and the ability to seamlessly integrate with client teams. Organizations in need of reliable call center services and efficient customer support will find a good match in this provider.
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Human Resources Automotive Other Industry Business services Healthcare Manufacturing Retail IT Services Telecommunications Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Complete Call Solutions is often praised for delivering excellent value for money. Clients report significant savings, with one stating they save around $10,000 monthly, while another mentions saving thousands due to increased efficiency. Many reviews highlight the company's competitive pricing and effectiveness, contributing to clients' growth and customer satisfaction. Overall, the sentiment is positive, with clients emphasizing the affordability and quality of service provided by Complete Call Solutions.Was this helpful?
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Richmond, Virginia (2) Bellevue, Washington (1) Richmond Hill, Georgia (1) Indianapolis, Indiana (1) New York City, New York (1) Lodi, California (1) Loma Linda, California (1) Montgomery, Alabama (1) Brockton, Massachusetts (1) Englewood, Colorado (1) Athens, Georgia (1) Dover, Delaware (1) Chestnut Ridge, New York (1) Newton Falls, Ohio (1) Bisbee, Arizona (1) Elora, Tennessee (1)Was this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
15% Customer Service Outsourcing30% Recruiting15% Sales Outsourcing +410% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 3 projectsStaffwiz LLC is a Customer Service BPO specializing in providing remote customer care and outsourced customer support services. Reviews highlight their exceptional hiring process and dedicated team, with 100% positive feedback, emphasizing reduced first reply and resolution times by over 60%. Their project management is praised for being organized and effective.
Reviews mention Flexible
Clients have consistently highlighted Staffwiz LLC's flexibility in adapting to their unique needs. One client noted their ability to provide significant support and assistance throughout the hiring process, emphasizing their responsiveness to specific requirements. The overall sentiment reflects a strong appreciation for their adaptable approach, which significantly contributed to client satisfaction and project success.-
Recruiting Services for Education Software Company
4.5 Jan 15, 2025Staffwiz LLC is very helpful and a pleasure to work with. Flexible to the unique needs of our company. Are there any areas for improvement or something Staffwiz LLC could have done differently? None at this time.
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Industry Experience
Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.Was this helpful?
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UndisclosedUndisclosed50 - 249Spring, TX
Services provided
40% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +110% Sales OutsourcingFocus Areas
14% Order Processing & Taking33% Chat Support Services33% Email Support Services +120% Phone Support ServicesSee all 4 projectsWestpark Communications is a professional call answering and customer service center based in Houston, offering services such as warranty support, tech support, and data entry. With 75% of reviews highlighting effective communication and attentive service, the company is noted for its family-like treatment of clients and ability to enhance revenue. While they excel in communication and reliability, some reviewers mentioned the need for improved agent training due to turnover.
Reviews mention Communicative
Clients have expressed high satisfaction with Westpark Communications' communicative approach, highlighting their responsiveness and professionalism. One client noted the effectiveness of their monthly reports and regular check-ins, stating, "Amy is always on time" and maintains excellent communication. Another client appreciated their ability to listen and address specific pain points. Despite some concerns regarding training new agents, overall sentiment reflects confidence in Westpark's communication capabilities and their positive impact on customer satisfaction.-
Call Center Services for Air Purification Solution Company
5.0 Jul 7, 2020I think they’re great. We have a monthly report that they provide us. Amy and I have weekly phone calls. Amy is always on time. If she’s going to be late, she lets me know or we reschedule. Their communication is great.
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Industry Experience
Westpark Communications has received positive feedback across various industries, including real estate, consumer products, and other sectors. Clients commend their professionalism, attention to detail, and effective communication, highlighting improvements in call handling and customer service. Their expertise in call answering and back-office support has significantly boosted revenue and operational efficiency. Overall, they are particularly well-suited for companies seeking reliable customer support and enhanced operational processes.
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Consumer Products Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Westpark Communications for their excellent value for money, noting that their pricing is reasonable compared to competitors. One client mentioned, 'the pricing was reasonable compared to the other call center,' while another highlighted savings of approximately $500 monthly. Overall, feedback indicates that the services provided lead to increased efficiency and revenue, confirming the company's strong cost-effectiveness and commitment to client satisfaction.Was this helpful?
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UndisclosedUndisclosed250 - 999Gdańsk, Poland
Services provided
10% Customer Service Outsourcing15% Application Management & Support15% Application Testing +610% Call Center Services10% Custom Software Development10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% Web DevelopmentFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 3 projectsAplitt sp. z o.o. is a technology solutions company that specializes in developing financial software and mobile applications, with particular expertise in data migration and system integration. Reviews indicate overwhelmingly positive feedback, highlighting their technical proficiency, adaptability, and effective communication. Approximately 90% of reviewers commend their professional approach and timely project delivery, with minor suggestions for improved project management and user support in future endeavors.
Reviews mention Adaptable
Clients highlight Aplitt sp. z o.o.'s adaptability as a key strength, noting their ability to tailor solutions to meet specific project needs. One client emphasized their 'professionalism, adaptability, and problem-solving capabilities,' which were crucial for project success. Another remarked on Aplitt's impressive blend of technical skills and responsiveness, contributing to a streamlined process and effective communication throughout the engagement. Overall, the sentiment regarding adaptability is highly positive, reflecting Aplitt's commitment to client satisfaction.-
Software Dev & Data Migration for Financial Services Co
5.0 Oct 25, 2023Overall, Aplitt's project management approach was effective in delivering the project on time, responding to our needs promptly, and maintaining clear communication throughout the engagement. Their professionalism, adaptability, and problem-solving capabilities were key factors contributing to the project's success. Aplitt sp. z o.o. impressed us with their blend of technical prowess, adaptability, timeliness, and strong commitment to effective communication and user satisfaction.
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Industry Experience
Aplitt sp. z o.o. has established a strong presence in the financial services industry, demonstrating expertise in developing mobile applications and financial software solutions. Client feedback highlights their adaptability, effective communication, and adherence to industry standards, leading to successful project outcomes. They are particularly noted for their ability to deliver projects on time and capture user requirements efficiently. This makes Aplitt a suitable partner for organizations in the financial services sector seeking reliable technology solutions.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Aplitt sp. z o.o. for providing good value for money, with feedback emphasizing their competitive pricing and alignment with budgetary constraints. One client noted the company's 'great culture fit' and 'good value for cost', while another appreciated their 'effective project management' and timely delivery, which contributed to a successful collaboration. Overall, the sentiment reflects satisfaction with the balance between cost and quality of service.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing15% Document Digitization & Management +210% Finance & Accounting Outsourcing (FAO)5% Financial ConsultingFocus Areas
40% Order Processing & Taking35% Phone Support Services25% Chat Support ServicesSee all 26 projectsOutsource RCM is a customer service BPO specializing in accounts receivable management, insurance claim processing, and related billing solutions. With a 100% positive feedback rate, clients commend their proactive approach, expertise, and seamless integration with internal teams, resulting in improved cash flow and streamlined operations. Reviewers consistently highlight their responsiveness and excellent project management skills.
Reviews mention Easy to work with
Clients have consistently praised Outsource RCM for being easy to work with, highlighting their professionalism, responsiveness, and clear communication. One review noted their proactive approach and reliability, stating, 'They were reliable, proactive, and easy to work with.' Furthermore, the project management was described as excellent, with tasks delivered on time and regular updates provided, contributing to a positive client experience.-
Back Office Outsourcing for Renovation & Construction Co
4.5 Jul 20, 2026The most impressive part of working with OutsourcRCM was their professionalism and attention to detail. Their team understood the importance of accurate billing and timely follow-ups, and they showed strong knowledge of medical billing processes. They were reliable, proactive, and easy to work with.
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5 of 11 reviews are 5 stars1 new review for Customer Service Outsourcing services$200,000 – $999,999 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Outsource RCM has received positive feedback within the last six months, highlighting their effectiveness in improving medical billing processes and revenue cycle management. Clients noted significant improvements in claim accuracy, reduced denials, and enhanced cash flow. The team's professionalism, responsiveness, and industry expertise were frequently praised, as well as their commitment to continuous improvement. Overall, clients expressed high satisfaction with the partnership, often emphasizing the value of Outsource RCM as a strategic partner in their operations.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Outsource RCM's competitive pricing and excellent value for money. Many reviews emphasize that the company's pricing fits within budget constraints while delivering high-quality services. For instance, one client noted, 'Good value for cost,' reflecting a common sentiment. Additionally, several clients reported improved efficiency and reduced administrative burdens, which further underlines the perceived value of their investment in Outsource RCM's services.Was this helpful?
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$1,000+< $25 / hr50 - 249Gurugram, India
Services provided
25% Customer Service Outsourcing45% Call Center Services15% Content Moderation Services +210% Sales Outsourcing5% Back Office OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 12 projectsTech Fi Technologies specializes in Customer Support Outsourcing with a focus on chat support services. The overall feedback highlights their timely, high-quality resolutions, strong project management, and responsiveness. Clients appreciate their detailed reporting and analytics, which contribute to improved customer satisfaction scores.
Reviews mention Communicative
Clients have consistently praised Tech Fi Technologies for their strong communication skills. One client noted, 'I was very satisfied with their communication' and appreciated daily interactions via text or calls. Another emphasized that the communication was 'very direct' and highlighted the effectiveness of discussions with the design team. Overall, the sentiment surrounding communication is highly positive, with clients expressing satisfaction and noting the company's commitment to maintaining open lines of dialogue throughout the project.-
Web Development for Law Firm
5.0 Apr 27, 2021I was very satisfied with their communication, their work product, and the overall experience. I could communicate with the owner daily either to text or by getting on a call and they worked diligently to finish action items as quickly as possible.
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Web Dev for Mortgage Company
5.0 Apr 16, 2020Communication and results. They're very high-quality and fast. The project management was very direct, talked directly with designer.
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Industry Experience
Tech Fi Technologies has demonstrated expertise across various sectors, including Legal, Real Estate, and Nonprofit industries. Clients commend their web development capabilities, effective communication, and collaborative approach. Notable strengths include their ability to deliver high-quality, customized websites and lead generation solutions, with positive feedback highlighting their adaptability and timely delivery. Overall sentiment reflects satisfaction in service quality, making them a strong candidate for projects in web design and digital marketing across diverse industries.
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Nonprofit Software Legal Healthcare Real estate Consumer Products Human Resources Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Tech Fi Technologies for their competitive pricing and overall value for money. One client noted the company's charges were 'fair' and 'not too high and not too low,' while another highlighted their 'high-quality end result' and effective communication. The sentiment across reviews suggests that clients feel they receive excellent service relative to the cost, with many expressing satisfaction and a willingness to recommend the company for future projects.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999Montego Bay, Jamaica
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Sales Outsourcing +210% Back Office Outsourcing10% IT Managed ServicesFocus Areas
25% Order Processing & Taking30% Phone Support Services25% Chat Support Services +120% Email Support ServicesSee all 3 projectsGenesis Support Solution LTD is a call center service provider recognized for its dedicated and hardworking team. Reviews highlight their ability to improve client operations through effective call and email support. Approximately 100% of the feedback is positive, emphasizing their proactive approach to enhancement and efficient communication, leading to client satisfaction and increased sales.
Industry Experience
Genesis Support Solution LTD has demonstrated expertise in the telecommunications industry, providing call center services that enhance client operations. Feedback highlights their dedicated and hardworking team, effective communication, and ability to improve performance metrics. Clients have noted positive impacts on sales and customer satisfaction. Overall sentiment in this sector is favorable, making them a strong candidate for telecommunications projects.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients perceive Genesis Support Solution LTD as offering strong value for money, with feedback highlighting their hardworking and dedicated team. One client noted the company's effective communication and daily performance reports, which contributed to improved client operations. While there were minor concerns regarding individual agent attitudes, overall sentiment remains positive, indicating satisfaction with the service quality relative to the cost.Was this helpful?
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$10,000+< $25 / hr250 - 999
Services provided
35% Customer Service Outsourcing35% Back Office Outsourcing30% Call Center ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 23 projectsMarke.tel is a Customer Service Outsourcing company specializing in front-office and back-office solutions for various industries. They have received overwhelmingly positive feedback, with notable achievements such as a 45% payroll cost reduction and first-response time improvements by up to 60%. Clients consistently praise their rapid scalability and seamless integration into existing systems, with 100% highlighting their effective communication and professionalism.
5 of 5 Customer Service Outsourcing reviews are 5 stars5 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for Freight Services Company
5.0 — Marke.tel provides customer support services for a freight services company. They handle voice, chat, email, order processing, data entry, data labeling, quality assurance, and first-level Read moreWas this helpful?
Industry Experience
Marke.tel has demonstrated strong capabilities across various industries, including Supply Chain, Retail, Information Technology, Software, Financial Services, Education, Insurance, and Pharmaceuticals. Clients commend their efficient project management, rapid response times, and cost-effective solutions. In Supply Chain and Logistics, they excelled in reducing response times and increasing order accuracy. Their expertise in IT and Software was notable for enhancing back-office operations with seamless integration. Overall, client sentiment is highly positive, reflecting Marke.tel’s adaptability and alignment with industry needs.
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Information technology Software Financial services Education Insurance Supply Chain, Logistics, and Transport Retail PharmaceuticalsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Marke.tel's competitive pricing, describing it as fitting their budgets and providing good value for money. For instance, several CEOs noted a 45-55% reduction in payroll costs compared to in-house teams, alongside seamless integration and efficient service delivery. Feedback emphasized that the company's flat-rate pricing model, starting at $11 per seat per hour with no hidden fees, contributed to a strong overall sentiment of satisfaction regarding cost-effectiveness.Was this helpful?
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$1,000+$100 - $149 / hr250 - 999Gurugram, India
Services provided
20% Customer Service Outsourcing20% AI Development20% Logistics & Supply Chain Consulting +315% Custom Software Development15% Document Digitization & Management10% AI AgentsFocus Areas
40% Order Processing & Taking30% Chat Support Services30% Email Support ServicesSee all 5 projectsInfo-X is a specialized back-office support and logistics technology company, providing services such as documentation, accounting, and automation for supply chain and freight forwarding companies. Reviewers praise Info-X's professionalism, noting their ability to deliver on time and reduce manual work by up to 40%. Approximately 100% of the feedback is positive, highlighting their value, efficiency, and strong project management capabilities.
Reviews mention Exceptional performance
Clients have consistently praised Info-X for their exceptional performance, noting their reliability and effectiveness in handling logistics tasks. One CEO highlighted the team's ability to reduce errors and save time, while emphasizing that the individuals at Info-X are 'exceptional.' The company has maintained an ongoing partnership since 2006, demonstrating their commitment to delivering timely results without areas for improvement identified by clients.-
Back-Office Outsourcing for Logistics Company
5.0 Apr 29, 2026Info-X has helped us work with multiple companies, including Oceanic, Asstra, and Express Ocean. The team has helped us reduce errors and save time. Info-X always delivers on time. We communicate via email and messaging apps. The individuals that work for Info-X are exceptional.
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3 of 3 reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Info-X has received highly positive feedback from clients over the last six months, highlighting their exceptional professionalism and effective support in logistics and supply chain management. Notable instances include reduced operational errors and improved data accuracy, with one client reporting a 30-40% reduction in manual work. Clients appreciate Info-X's timely delivery and strong communication, often noting their ability to provide practical, tailored solutions. Overall, clients express satisfaction and see great value in their partnership with Info-X.Was this helpful?
Industry Experience
Info-X has demonstrated significant expertise in the Supply Chain, Logistics, and Transport industry, providing valuable support in areas such as documentation, workflow automation, and operational visibility. Their strengths include timely project delivery, exceptional communication, and tailored solutions that enhance data accuracy and customer satisfaction. Overall, the feedback reflects a strong sentiment of reliability and professionalism, making Info-X a compelling choice for businesses seeking to improve operational efficiency in logistics and transportation.
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Supply Chain, Logistics, and TransportWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Info-X is recognized for providing excellent value for money, with clients consistently highlighting their competitive pricing and high-quality service. One CEO noted they chose Info-X due to its good value for the cost, while another emphasized that the company fit their budget and aligned with their values. Overall, clients express satisfaction with the cost-effectiveness of Info-X's solutions, contributing to improved operational efficiency and profitability.Was this helpful?
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$1,000+Undisclosed50 - 249Málaga, Spain
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsAtender Group is a reliable and trustworthy partner specializing in building interactive platforms for businesses. The feedback highlights their effective communication and genuine interest in client growth, receiving 100% positive reviews. Clients note their impressive commitment to improvement and fostering long-term relationships.
Industry Experience
Atender Group has received positive feedback primarily in the Advertising & Marketing sector, recognized for their reliability, effective communication, and genuine interest in client growth. Their collaborative approach has facilitated measurable outcomes and strong partnerships, making them a preferred provider in this industry. Potential clients in Advertising & Marketing can expect a trustworthy and committed partner in Atender Group, with a proven track record of successful collaborations and impactful results.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Atender Group is perceived as a reliable partner that provides good value for money. Clients appreciate their commitment to collaboration and growth, with one client noting, "They are trustworthy and reliable, and their communication enables great results." Overall sentiment indicates satisfaction with the pricing relative to the quality of service, as no areas for improvement were identified in terms of cost efficiency.Was this helpful?
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$1,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
10% Customer Service Outsourcing40% Call Center Services20% Back Office Outsourcing +220% Sales Outsourcing10% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Order Processing & Taking40% Phone Support Services20% Chat Support Services +115% Email Support ServicesSee all 6 projectsCall Point Business Solutions Ltd. is a customer service and contact center provider specializing in phone, email, and administrative support. Reviewers highlight their efficient onboarding process, effective project management, and alignment with company values. They report significant improvements in customer satisfaction, with one client noting a 30-point CSat increase. Overall, 100% of the reviews commend their prompt service and capacity to meet and exceed expectations.
Reviews mention Efficient
Client feedback highlights Call Point Business Solutions Ltd.'s efficiency in project execution, particularly in onboarding new agents, which was completed in an average of three weeks—40% faster than expected. The company demonstrated effective communication and timely delivery, significantly enhancing operational efficiency and customer satisfaction. One client noted a reduction in ticket resolution time by 25%, underscoring their commitment to efficient service. Overall, sentiment regarding efficiency is overwhelmingly positive, with no areas for improvement identified.-
Call Center Services for Healthcare Tech Platform
5.0 Feb 15, 2024The project management of Call Point Business Solutions LTD was distinguished by efficient communication and punctual delivery. They regularly fulfilled deadlines and project goals, which made the onboarding of our ten agents go smoothly. Their crew was quick to reply to our requests, and they appointed a dedicated project manager to deal with revisions and requirements on time.
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Industry Experience
Call Point Business Solutions Ltd. has demonstrated expertise across various industries including healthcare, legal, information technology, business services, and media. Clients commend the company for its effective onboarding processes, enhanced customer satisfaction, and proactive communication. Overall sentiment is positive, with notable strengths in customer service and operational efficiency, making them particularly suitable for organizations seeking to improve their customer support and engagement strategies.
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Software Legal Media Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Call Point Business Solutions Ltd. consistently delivers good value for cost, as noted by multiple clients who highlighted their pricing alignment with budgets and overall effectiveness. One CEO remarked on the 'great value for cost' and another emphasized the 'good culture fit' alongside competitive pricing. Clients appreciated the significant ROI, with improved operational efficiency and customer satisfaction. Overall sentiment indicates satisfaction with the pricing structure relative to the quality of service provided.Was this helpful?
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$1,000+< $25 / hr2 - 9
Services provided
55% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +115% Sales OutsourcingFocus Areas
85% Order Processing & Taking15% Phone Support ServicesSee all 1 projectsCamotech Solutions is a Customer Service BPO specializing in Customer Service Outsourcing and Call Center Solutions. Reviews highlight their exceptional ability to streamline front-office operations, resulting in a 25% increase in booking conversions and a significant reduction in response time to under a minute. Ninety percent of feedback praises their swift setup and attentive project management approach.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Camotech Solutions has received positive feedback for effectively managing front-office operations for a client in the construction sector. The client noted a 25% increase in booking conversions and improved response times, attributing these results to Camotech Solutions' efficient setup and dedicated team. The project management was highlighted as exemplary, with timely execution and responsiveness. Minor communication hiccups during onboarding were mentioned, but overall, the client expressed high satisfaction with the service provided by Camotech Solutions.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Construction Firm
5.0 — Camotech Solutions has taken over a construction firm's front office. They set up a team to answer calls, handle customer support and bookings, and connect the client's systems with AI tools. Read moreWas this helpful?
$950 Best for single-unit pizzerias & budget diners $2,950 Best for fast-growing multi-unit brands $7,500 Best for large franchises & enterprise clientsView PackagesOmniSync Support Suite
Risk-free pay-per-order, flexible hourly, and dedicated monthly enterprise BPO support. Integrated with RingCentral, Toast, and dispatch portals to guarantee 100% weekend-rush protection and operational scaling.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Cincinnati, OH
Services provided
10% Customer Service Outsourcing30% Call Center Services25% IT Managed Services +225% Market Research10% Sales OutsourcingFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 1 projectsRDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.
Industry Experience
RDI Corporation has demonstrated strong expertise in the real estate industry, particularly in property management and development. Clients highlight their effective management of cloud-based network infrastructure, emphasizing their reliable and personalized service. The overall sentiment is highly positive, with clients appreciating their budget-friendly pricing and strong alignment with company values. For potential buyers in the real estate sector, RDI Corporation appears to be a suitable choice for IT management and cloud solutions.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with RDI Corporation's pricing, noting it fits well within their budget while offering good value for money. One IT Manager highlighted that RDI's high ratings and cost-effectiveness were key factors in their selection. The company's efficient service and long-term reliability further reinforce the positive sentiment regarding the overall value received from their investment.Was this helpful?
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UndisclosedUndisclosed250 - 999Beograd, Serbia
Services provided
10% Customer Service Outsourcing20% Call Center Services20% Sales Outsourcing +105% Back Office Outsourcing5% Content Marketing5% Finance & Accounting Outsourcing (FAO)5% Graphic Design5% HR Consulting5% Mobile App Development5% Social Media Marketing5% UX/UI Design5% Web Design5% Web DevelopmentFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 5 projectsSilver Bell Group is a staffing and business process outsourcing company specializing in talent acquisition, employee management, and operational support. Reviews indicate strong client satisfaction, with over 90% of clients praising their flexibility, professional ethics, and ability to meet project timelines. Common themes include their effective recruitment practices and responsive project management. Clients have noted a desire for minor improvements in communication clarity and proactive planning.
Industry Experience
Silver Bell Group has demonstrated strong expertise across various industries, including Financial Services, Business Services, Advertising & Marketing, and Production. Clients consistently commend their high-quality talent acquisition, operational support, and effective lead generation strategies. Feedback highlights their responsiveness, professionalism, and adaptability, positioning them as a reliable partner for companies seeking scalability and efficiency. Overall, the sentiment is highly positive, suggesting a strong fit for businesses in need of robust staffing and operational solutions.
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Advertising & marketing Financial services Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Silver Bell Group's pricing, noting it as a good fit for their budgets and recognizing the value for money provided. One client emphasized that their collaboration exceeded expectations, describing it as the 'gold standard of win-win partnership'. Another remarked on the transparent pricing with no hidden fees, which allows for scalable hiring. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service received.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing15% Call Center Services +115% Sales OutsourcingFocus Areas
20% Order Processing & Taking40% Chat Support Services20% Email Support Services +120% Phone Support ServicesSee all 3 projectsANTS is a Customer Service Outsourcing (CSO) company specializing in creating efficient sales and support teams. Their services have led to a 74% increase in net sales and a 39% growth in returning customer requests. Reviews highlight their result-oriented approach, flexibility, and 24/7 availability, with 100% positive feedback emphasizing prompt responsiveness and innovative problem-solving.
1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Petroleum Products Trading Company
5.0 — ANTS provides ongoing phone support and after-sales support for a petroleum products trading company. The team created a script sale strategy and post-selling services strategy. Read moreWas this helpful?
Industry Experience
ANTS demonstrates strong expertise in the Energy & Natural Resources sector, particularly in petroleum products trading. The company has been praised for forming efficient sales teams and implementing effective post-selling service strategies, which led to a 74% increase in net sales and a 39% rise in repeat customer requests. Clients appreciate ANTS for their result-oriented approach, flexibility, and responsiveness, indicating a positive overall sentiment in this industry.
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Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients perceive ANTS as offering good value for money, with one review highlighting their competitive pricing and alignment of company values. The Co-Managing Partner of Nord Energy LLC noted that ANTS provided a flexible management approach and 24/7 support, contributing to a significant 74% growth in net sales. Overall, feedback indicates satisfaction with the cost relative to the results achieved, affirming ANTS's effectiveness as a partner.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
30% Customer Service Outsourcing10% Content Marketing10% Conversion Optimization +510% Email Marketing10% IT Staff Augmentation10% Pay Per Click10% Search Engine Optimization10% Social Media MarketingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 7 projectsBolsterBiz is a Customer Service Outsourcing (CSO) company providing comprehensive Customer Support Services, including onboarding, customer care outsourcing, and recruitment of support agents. They consistently receive high praise for their professionalism, responsiveness, and ability to integrate seamlessly into clients' operations. Nearly 100% of reviews highlight their timely delivery, cultural fit, and alignment with client values.
Reviews mention Helpful
Clients express a high level of satisfaction with BolsterBiz, particularly highlighting their responsiveness and professionalism. One client noted a '100% response rate within 30–60 minutes' for support, enhancing overall satisfaction. Another emphasized BolsterBiz's understanding of the nonprofit sector and their proactive approach, stating they 'provided immediate solutions' and went 'above and beyond' to ensure success. Overall, feedback underscores BolsterBiz's commitment to quality service and effective partnership.-
Customer Service Outsourcing for Technology Company
5.0 Mar 27, 2026BolsterBiz has a 100% response rate within 30–60 minutes for nonprofit and donor customer support. This allows us to most effectively serve more people in less time, providing overall higher satisfaction and comfort. Moreover, BolsterBiz has created a faster and smoother onboarding flow for nonprofits, making them feel more supported by our company than our competitors. Everyone who has come in contact with our onboarding specialist and customer service representative speaks very highly of their kindness, professionalism, and the quality of the support provided. They praise that it makes their lives easier knowing they have this advanced help available to them and someone they can reach out to with a big or small question.
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1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing services$200,000 – $999,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
BolsterBiz has received positive feedback over the last six months, highlighting their effective project management and strong team culture. A client praised their ability to consistently source job postings and maintain accurate databases, noting that BolsterBiz acted as a seamless extension of their team. The client emphasized the exceptional ownership exhibited by BolsterBiz team members and expressed complete satisfaction with no areas for improvement identified. Overall, the sentiment reflects a high level of trust and value in BolsterBiz's services.Was this helpful?
6 of 6 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 6 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Mobile Games Company
5.0 — BolsterBiz provides customer support services for a mobile games company. The team helps solve various queries for end customers, troubleshoot issues, de-escalate situations, and provide support Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight BolsterBiz's pricing as fitting their budgets while offering exceptional value for money. For instance, one client noted they chose BolsterBiz due to its 'great value for cost' and alignment with company values. Another client emphasized that BolsterBiz's support has continuously exceeded their expectations, proving invaluable beyond the initial scope. Overall, the sentiment across reviews is overwhelmingly positive, with many stating they received high-quality service at competitive rates.Was this helpful?
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Undisclosed$25 - $49 / hr10 - 49Karachi, Pakistan
Services provided
10% Customer Service Outsourcing60% Sales Outsourcing20% Call Center Services +110% CRM Consulting and SIFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 3 projectsMunzai Solutions is a Customer Service BPO specializing in outsourced customer support and outbound lead generation. With a focus on building scalable sales pipelines, they earned high praise for their adaptability, proactive communication, and commitment to results. Approximately 90% of reviewers emphasize their flexibility and ability to tailor services, while a minority suggest improvements in early-stage industry knowledge and strategic targeting.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Outbound Lead Gen & Client Management for Textile Mfr
5.0 — Munzai Solutions provides outbound lead generation support for a textile manufacturer. They identify potential leads, conduct cold calling, qualify leads, set appointments, and manage communication Read moreWas this helpful?
Industry Experience
Munzai Solutions has demonstrated strong capabilities in the Advertising & Marketing and Manufacturing industries. Clients noted their effectiveness in lead generation and client management, leading to measurable success such as increased client acquisition and revenue. The overall sentiment is highly positive, highlighting their tenacity, professionalism, and adaptability. Their strengths lie in tailored outreach strategies and proactive communication, making them a suitable partner for businesses seeking to enhance sales pipelines in these sectors.
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Advertising & marketing ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Munzai Solutions' strong value for money, noting that their pricing aligns well with budget expectations. A co-founder remarked on the 'good value for cost' and a Sales Director emphasized that pricing fit their budget while delivering significant results, including generating over 250 targeted leads. Overall, the sentiment reflects satisfaction with cost-effectiveness and the quality of services provided, reinforcing Munzai Solutions as a reliable partner for achieving business goals.Was this helpful?
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List of the Top 15 Order Processing Companies
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$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
37.1/40.020/20 Reviews9.5/10 Clients & Experience7.6/10 Market PresenceService focus
20% Customer Service Outsourcing25% Order Processing & Taking80% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
35.5/40.016.6/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Order Processing & Taking75% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36.6/40.017/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing25% Order Processing & Taking45% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
35.8/40.019.6/20 Reviews9/10 Clients & Experience7.2/10 Market PresenceService focus
65% Customer Service Outsourcing20% Order Processing & Taking35% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39/40.019.2/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing55% Order Processing & Taking90% Other -
$25,000+< $25 / hr250 - 999Plovdiv, Bulgaria
Ability to deliver
36.3/40.016.8/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing25% Order Processing & Taking50% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
36.7/40.018/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing20% Order Processing & Taking60% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.6/40.016.4/20 Reviews9.3/10 Clients & Experience8.9/10 Market PresenceService focus
30% Customer Service Outsourcing100% Order Processing & Taking70% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Order Processing & Taking50% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Customer Service Outsourcing30% Order Processing & Taking90% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing15% Order Processing & Taking50% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing10% Order Processing & Taking50% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing50% Order Processing & Taking70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing20% Order Processing & Taking70% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.5/40.018/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
30% Customer Service Outsourcing15% Order Processing & Taking70% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
65% Customer Service Outsourcing15% Order Processing & Taking35% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Order Processing & Taking55% Other -
$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Ability to deliver
36.8/40.017.6/20 Reviews10/10 Clients & Experience9.2/10 Market PresenceService focus
50% Customer Service Outsourcing10% Order Processing & Taking50% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.2/40.016.8/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing10% Order Processing & Taking70% Other -
$1,000+< $25 / hr50 - 249Manila, Philippines
Ability to deliver
33.8/40.017.2/20 Reviews9.8/10 Clients & Experience6.8/10 Market PresenceService focus
75% Customer Service Outsourcing27% Order Processing & Taking25% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.2/40.014.6/20 Reviews6.9/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing23% Order Processing & Taking50% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.3/40.016.6/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
55% Customer Service Outsourcing15% Order Processing & Taking45% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Customer Service Outsourcing10% Order Processing & Taking70% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33/40.016.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing20% Order Processing & Taking55% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
30% Customer Service Outsourcing30% Order Processing & Taking70% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
55% Customer Service Outsourcing10% Order Processing & Taking45% Other -
$5,000+< $25 / hr250 - 999Dhaka, Bangladesh
Ability to deliver
36.2/40.018.2/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% Customer Service Outsourcing25% Order Processing & Taking90% Other
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