Top Order Processing Services
1,430 Companies
List of the Top Order Processing Companies
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$1,000+< $25 / hr50 - 249
Services provided
20% Customer Service Outsourcing60% Call Center Services20% Back Office OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 2 projectsCall Masters BPO is a customer service and back-office operations provider, noted for their reliability and exceptional communication. Across reviews, 100% of clients praised their ability to handle inquiries efficiently and boost sales. Clients highlighted their responsiveness and quality service, with no areas needing improvement noted. The company consistently delivers results, meeting deadlines and exceeding expectations.
Reviews mention Reliable
Call Masters BPO received high praise for their reliability in managing customer service and back-office operations. A client noted that the agents were responsive and consistently met deadlines, even during peak periods. Their ability to handle disputes timely and provide authentic concern was highlighted, with evaluations showing agents achieving 100% in performance metrics. Overall, clients expressed a strong sentiment of satisfaction, emphasizing that Call Masters BPO delivered dependable and results-driven service.-
Back Office & Customer Services for Online Retail Company
5.0 Nov 8, 2022They were responsive, and they were available whenever we needed to talk with a specific agent. During our busier months, they were still responding to all the emails and were able to manage communications and social operations on time. Call Masters BPO was very reliable, and we were very happy with the service they provided us with.
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Industry Experience
Call Masters BPO has received positive feedback primarily from clients in the Consumer Products and Retail industries. Clients praised their expertise in customer service, particularly in lead conversion and managing high volumes of inquiries effectively. The overall sentiment indicates strong reliability, exceptional communication, and the ability to drive results. Their impact on sales and customer satisfaction is notable, making them a suitable choice for businesses seeking robust customer support solutions.
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Consumer Products RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Call Masters BPO's cost and value for money. One client noted a significant return on investment, stating they received exceptional service that exceeded expectations. Another client invested $10,000–$12,000 and reported high-quality work and positive customer feedback, leading to the decision to offer bonuses for continued performance. Overall, clients appreciate the reliability and results-driven approach, indicating strong value relative to the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchCall Masters BPO is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
45% Customer Service Outsourcing15% Back Office Outsourcing10% Call Center Services +310% Graphic Design10% Sales Outsourcing10% Web DevelopmentFocus Areas
23% Order Processing & Taking31% Phone Support Services23% Chat Support Services +123% Email Support ServicesSee all 17 projectsSkyTech Solutions is a comprehensive Customer Service BPO and Call Center Outsourcing company offering services such as customer support, telesales, and digital marketing. Their reviews highlight exceptional project management and adaptability, with 95% error reduction in order processing and up to 40% increases in sales. However, some clients noted a need for more detailed reporting and proactive communication updates.
Reviews mention Timely
SkyTech Solutions consistently demonstrates a strong commitment to timely project delivery, as highlighted by multiple clients. One client noted their effective project management, stating they 'consistently delivered items on time' and adapted to evolving needs. Another client emphasized that SkyTech's team delivered images within 24 hours and maintained proactive communication, ensuring seamless workflow. Overall, the sentiment regarding timeliness is very positive, with clients appreciating the company's reliability and professionalism.-
Digital Mktg, Customer Service & Sales for Duct Cleaning Co
4.5 Oct 18, 2023SkyTech Solutions demonstrated effective project management by consistently delivering items on time and adapting to our evolving needs. They maintained open communication, promptly addressed issues, and integrated our feedback. Their proactive approach and resource allocation contributed to the project's success.
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Design Services for Digital Marketing Agency
5.0 May 18, 2021They have always done a tremendous job within the timeline. We saved a lot of our time and can deliver the publication within the deadline too. Their service saved us time and time equal to money. They are proactive, timely, and responsible.
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4 of 5 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Digital Mktg, Customer Service & Sales for Duct Cleaning Co
4.5 — SkyTech Solutions provides omnichannel customer support outsourcing for an air duct cleaning company. The team implements telesales and digital marketing strategies through PPC, email, and social Read moreWas this helpful?
Industry Experience
SkyTech Solutions has received positive feedback across various industries, including Business Services, Telecommunications, Software, Manufacturing, Transportation, Consumer Products, Financial Services, and Advertising & Marketing. Clients commend their expertise in project management, customer support, and tailored solutions, resulting in significant improvements such as increased sales, reduced processing errors, and improved customer satisfaction. Overall, SkyTech Solutions is recognized for their adaptability and commitment, making them a strong contender for businesses seeking reliable partnerships in these sectors.
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Business services Telecommunications Software Manufacturing Transportation Consumer Products Financial services Advertising & marketing DesignWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SkyTech Solutions is frequently noted for its competitive pricing and strong value for money. Clients like the CEO of All City Duct Cleaning highlighted that their pricing fit within budget while delivering significant results, such as a 40% increase in sales. Similarly, the Senior Director of a software company emphasized the good value for cost and alignment with company values. Overall, clients express satisfaction with the cost-effectiveness of SkyTech's services, though some suggest improvements in cost transparency.Was this helpful?
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$1,000+< $25 / hr250 - 999Walnut, CA
Services provided
75% Customer Service Outsourcing25% Call Center ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsHelplama specializes in Customer Support Outsourcing, providing a team of trained agents handling customer inquiries across various channels such as emails, live chat, phone, and social media. Reviews highlight their exceptional organizational skills, rapid response times, and consistent quality, leading to significant improvements in customer satisfaction metrics for clients. Their ability to retain skilled agents ensures continuity and expertise in managing customer care operations.
1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support BPO for Digital Consumer Products Co
5.0 — A digital consumer products company for customer service BPO. They source the client with customer support agents and train them to handle emails, live chat, phone, and social media inquiries. Read moreWas this helpful?
Industry Experience
Helplama has demonstrated strong expertise in the eCommerce sector, particularly in enhancing customer support for digital consumer products. Client feedback highlights their organized processes, quick response times, and effective agent retention, resulting in improved customer satisfaction scores. The positive sentiment indicates a solid fit for companies within the eCommerce industry seeking efficient customer service solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Helplama's overall cost-effectiveness and value for money. One CEO noted a significant improvement in customer service metrics and praised the company's organized processes and long-term agent retention, suggesting a strong return on investment. The feedback indicates that Helplama meets client needs efficiently, with no reported areas for improvement, highlighting their competitive pricing relative to the quality of service provided.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Bristol, CT
Services provided
25% Customer Service Outsourcing50% Call Center Services25% Back Office OutsourcingFocus Areas
43% Order Processing & Taking57% Phone Support ServicesSee all 10 projectsACC is a customer contact center company specializing in both inbound and outbound services, including customer service, technical support, and appointment setting. Reviews highlight their efficiency and quality of service, with approximately 70% noting quick response times and professionalism. While pricing is occasionally suggested as an area for improvement, 80% of reviews commend their reliable and effective services.
Reviews mention Great project management
Clients have expressed strong satisfaction with American Customer Care's project management capabilities. One client noted that their technical expertise and leadership were crucial in establishing a call center, ensuring it became operational in a short time. The project manager and account representatives were described as highly motivated and experienced, consistently delivering value and high-quality service. Overall, the sentiment reflects confidence in ACC's ability to meet client objectives effectively and efficiently.-
Customer Service and Order Processing for Finance Company
4.5 Nov 2, 2017When we established our new call center, their technical expertise and leadership were essential in putting together a comprehensive start-up plan. With their help, our fully functional call center was up and running in a very limited amount of time. The project manager and representatives assigned to my account are highly motivated, experienced professionals and I know I can count on them to create value for our company and provide high-quality service to our consumers.
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Industry Experience
ACC has demonstrated strong capabilities across various industries including Government, Information Technology, Legal, Financial Services, Retail, and Consumer Products. Clients commend their efficiency, quality service, and ability to enhance productivity, while noting strong customer relations and cost savings. Overall sentiment is positive, indicating a solid fit for organizations seeking reliable outbound and customer service solutions, particularly in sectors requiring high-volume call handling and support.
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Information technology Legal Financial services Retail Consumer Products Government Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive ACC's pricing as reasonable, particularly in relation to the value received. For instance, one client highlighted that their services saved approximately $5,000 per month, indicating significant cost efficiency. However, some clients suggested potential improvements, such as lowering prices for better competitiveness. Overall, while the company is recognized for delivering quality services, there are calls for adjustments in pricing to enhance perceived value.Was this helpful?
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$1,000+< $25 / hr50 - 249Cerritos, CA
Services provided
25% Customer Service Outsourcing25% Call Center Services20% Back Office Outsourcing +215% Social Media Marketing15% Web DevelopmentFocus Areas
42% Order Processing & Taking41% Phone Support Services17% Email Support ServicesSee all 1 projectsHire Live Support – ISO 18295 Certified Business Support Partner Since 2009. Established in 2009, Hire Live Support is an ISO 18295 certified Top Customer Support Service Provider delivering
Read more1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Hire Live Support Inc highlight their effectiveness in managing back-office tasks for clients, particularly in enhancing response times and customer satisfaction. One client noted the impressive cost-effectiveness and timely delivery of services, which has allowed their executive team to focus on more critical objectives. Overall sentiment reflects a strong endorsement of the company's reliability and value in supporting business operations.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Hire Live Support Inc's cost-effectiveness, highlighting that their pricing aligns well with budget constraints. One client noted, 'We chose them because their pricing fit our budget,' indicating that the company's services provide substantial value for money. Additionally, their efficient handling of tasks has led to improved operational outcomes, reinforcing the perception of a worthwhile investment.Was this helpful?
More responsive than most other service providers
Get in TouchHire Live Support Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Kyiv, Ukraine
Services provided
20% Customer Service Outsourcing40% Back Office Outsourcing25% Call Center Services +115% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 6 projectsIntellink is a versatile service provider specializing in customer support and data annotation. The company has received overwhelmingly positive feedback, with approximately 95% of reviewers highlighting their efficiency, responsiveness, and cost-effectiveness. Clients consistently praise Intellink's ability to deliver high-quality services promptly, with several noting their adeptness in handling tasks without delay, supporting both small projects and broader operational needs.
Reviews mention Efficient
Clients have highlighted Intellink's efficiency through specific feedback, noting their 'high-quality services at a reasonable price' and a 'strong core team' that ensures timely project delivery. One CEO emphasized the 'exact delivery vs promises' and appreciated the project manager's constant availability, providing detailed weekly reports that kept the client informed of progress and challenges. Overall, the sentiment reflects a positive endorsement of Intellink's efficient operational capabilities.-
Data Annotation Services for IT Security Company
5.0 Dec 16, 2020Intellink provided high-quality services at a reasonable price. They have a strong core team and responsive project managers. Efficiency, responsiveness, exact delivery vs promises.
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Industry Experience
Intellink has demonstrated notable expertise across various industries, including IT Services, Chemicals & Biotechnology, Pharmaceuticals, Healthcare, and Research. Their strengths lie in customer support, data annotation, and operational efficiency, enhancing client satisfaction and project outcomes. Overall, feedback highlights their responsiveness, effective communication, and ability to adapt to project needs, making them a strong candidate for businesses seeking support in these sectors.
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IT Services Chemicals & Biotechnology Pharmaceuticals Healthcare ResearchWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Intellink is frequently praised for providing effective services at competitive prices. Clients have noted significant savings, such as a 50% reduction in personnel costs compared to in-house hiring. Feedback highlights the company's capability to deliver high-quality results promptly and efficiently, which adds substantial value to their offerings. Overall, clients express satisfaction with the cost-to-value ratio, indicating that Intellink is a cost-effective choice for outsourcing support services.Was this helpful?
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$1,000+< $25 / hr250 - 999New Delhi, India
Services provided
30% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +110% Sales OutsourcingFocus Areas
17% Order Processing & Taking33% Chat Support Services33% Email Support Services +117% Phone Support ServicesSee all 10 projectsCall2Customers is a Customer Service BPO company specializing in Customer Support Services and Call Center Outsourcing. Reviews highlight their proficiency in maintaining brand alignment, reducing response times, and enhancing customer satisfaction, with over 90% of feedback being positive. Their ability to adapt and provide professional, reliable support is frequently praised, establishing them as a dependable partner for customer care outsourcing needs.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Services for Personal Care Brand
5.0 — Call2Customers managed the operations of a personal care brand's customer service contact center. They offered 24/7 assistance, including processing orders and returns and addressing customer Read moreWas this helpful?
Industry Experience
Call2Customers has received positive feedback across various industries, including Manufacturing, Non-profit, Advertising & Marketing, Logistics & Supply Chain, and Business Services. Clients highlight their expertise in customer service, efficient project management, and adaptability to brand values. The overall sentiment is favorable, with commendations for improving customer satisfaction, lead conversions, and operational efficiency. This provider is particularly well-suited for companies in need of customer support and telemarketing services.
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Manufacturing Non-profit Advertising & marketing Logistics & Supply Chain Business servicesWas this helpful?
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UndisclosedUndisclosed10 - 49Spokane, WA
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
25% Order Processing & Taking50% Phone Support Services25% Chat Support ServicesSee all 19 projectsSound Telecom is a business process outsourcing company specializing in call handling and communication services. Reviews indicate a generally positive experience, with clients appreciating their quick response time and professionalism. About 67% of the reviews highlight strengths such as expertise and efficiency, while some suggest potential improvement in customer service and cost management.
Reviews mention Professional
Sound Telecom has received positive feedback regarding their professionalism in handling inbound services. Clients appreciate their quick response times and ability to improve customer service. One client noted that Sound Telecom's professionalism allows them to focus on their core business activities, highlighting the effectiveness of their call answering and filtering services. Overall, the sentiment around professionalism is strong, with clients recommending their services to others.-
Answering Services for Education Service
5.0 Aug 12, 2017The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is a noted strength of the service provider. We began using them in May 2014 and still do.
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Industry Experience
Sound Telecom has demonstrated significant expertise across various industries, particularly in Business Services, IT Services, and Consumer Products. Clients appreciate their quick response times and professionalism, noting improvements in customer service and operational efficiency. Overall, feedback highlights strengths in call handling and support, with a positive sentiment regarding their impact. They are a suitable choice for businesses seeking reliable inbound services, especially in sectors requiring consistent communication and customer support.
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Telecommunications Financial services Business services IT Services Consumer Products Real estate Arts, entertainment & music Healthcare Media Nonprofit Hospitality & leisure Manufacturing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a generally positive sentiment regarding Sound Telecom's pricing and value for money. One client noted a flat rate of $500 per week, indicating satisfaction with the services provided for that cost. Another highlighted the importance of their services, stating they are happy with their spending and the product received. While some reviews mentioned potential areas for improvement in cost, this was not viewed as a significant drawback, with overall contentment in the quality of service delivered.Was this helpful?
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Cabot, Arkansas (1) Orlando, Florida (1) Vero Beach, Florida (1) Thomasville, Georgia (1) Chesterfield, Missouri (1) Irving, Texas (1) Plano, Texas (1) Waxahachie, Texas (1) Indianapolis, Indiana (1) Newark, New Jersey (1) Paterson, New Jersey (1) Brooklyn, New York (1) Lebanon, Ohio (1) Sacramento, California (1) Sparks, Nevada (1) Phoenix, Arizona (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Ozark, Alabama (1)Was this helpful?
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$5,000+< $25 / hr50 - 249Taguig, Philippines
Services provided
15% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Employer of Record (EOR) Services +220% Recruitment Process Outsourcing15% Back Office OutsourcingFocus Areas
20% Order Processing & Taking30% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 2 projectsCatalyst BPX is a business process outsourcing (BPO) company specializing in finance, operations, and marketing services. The overall feedback from their reviews is overwhelmingly positive, with clients praising their agility, proactive approach, and expertise. However, as a young company, there is room for growth in scaling and infrastructure development. Approximately 90% of reviewers highlight their strong customer-centric approach and value for cost.
Industry Experience
Catalyst BPX has garnered positive feedback across diverse industries, notably Social Networking and Hospitality & Leisure. In the Social Networking sector, they demonstrated agility and a tailored approach for scaling operations, positively impacting efficiency. In Hospitality, their expertise in finance and operations led to improved compliance and enhanced online presence. Overall, clients commend Catalyst BPX for their proactive service, industry knowledge, and ability to deliver value, making them a strong fit for businesses seeking operational and financial support.
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Social Networking Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
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Catalyst BPX is regarded as providing good value for cost, with clients noting that their pricing aligns well with budgets while delivering quality service. For instance, a director at Reddit highlighted that Catalyst's pricing fit their budget and offered great value. Similarly, the CEO of Flora's appreciated that while Catalyst is not the cheapest option, they deliver significant value, emphasizing their proactive approach and expertise. Overall, clients express satisfaction with the balance between cost and the quality of service received.Was this helpful?
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$1,000+< $25 / hr50 - 249Bengaluru, India
Services provided
10% Customer Service Outsourcing50% Call Center Services25% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
100% Order Processing & TakingSee all 1 projectsUnee Solutions is a lead generation company known for its tailored services, particularly excelling in niche markets. Reviews indicate 100% positive feedback, highlighting their ability to significantly increase leads and save clients' time. Clients appreciate their innovative approach and problem-solving skills, with no noted areas for improvement.
Industry Experience
Unee Solutions has received positive feedback primarily in the Hospitality & Leisure industry for their lead generation and appointment booking services. Clients commend their tailored approach, exceptional work ethic, and innovative solutions that effectively address unique business challenges. The overall sentiment is highly favorable, with clients appreciating the time saved and increased lead generation. This provider is well-suited for businesses seeking customized marketing support in niche markets.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed that Unee Solutions provides excellent value for money, particularly in lead generation services. One client noted that while they previously spent approximately $1,500 monthly for minimal leads, they now invest $2,000 for significantly higher output, emphasizing the invaluable time savings achieved. Overall, feedback highlights the company's tailored approach and effectiveness, with clients feeling that the cost is justified by the substantial results delivered.Was this helpful?
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$5,000+< $25 / hr50 - 249Kingston, Jamaica
Services provided
45% Customer Service Outsourcing35% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsvlbpo cx is a Customer Service Outsourcing company that excels in building and scaling customer support operations. Reviews highlight their ability to enhance customer satisfaction and loyalty through prompt, empathetic service and strategic insights. Impressively, 100% of feedback praises their flexibility, commitment to quality, and alignment with client culture.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Wireless Telecom Firm
5.0 — vlbpo cx has built and managed a customer service department for a wireless communications and train control solutions company. They've set up a team, created training programs, and implemented QA Read moreWas this helpful?
Industry Experience
vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.Was this helpful?
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UndisclosedUndisclosed250 - 999Tallahassee, FL
Services provided
10% Customer Service Outsourcing90% Call Center ServicesFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 8 projectsPATLive is a comprehensive phone answering service provider known for assisting small businesses with efficient call management and customer interaction. Across multiple reviews, 100% of clients commend PATLive for significant time savings, enhanced customer impressions, and reliable 24/7 service. Although occasionally noted as expensive, 83% highlight their excellent customer service and ability to scale business operations effectively, making them a valuable investment for time-constrained entrepreneurs.
Industry Experience
PATLive has demonstrated expertise across various industries, notably Sports, Real Estate, and Healthcare. In the Sports sector, clients appreciate their effective call screening and 24/7 availability. Real Estate clients highlight their ability to streamline communication and enhance lead management, resulting in improved operational efficiency. In Healthcare, the prompt response to client inquiries has proven essential. Overall, feedback is highly positive, suggesting PATLive is particularly well-suited for small operations seeking reliable phone answering services.
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Sports Real estate HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive PATLive as a valuable investment, with feedback highlighting their effectiveness in managing calls and enhancing business efficiency. For instance, one client noted spending around $2,000 over several years, emphasizing that despite being "expensive," the service solved critical operational challenges. Another client stated, "Working with PATLive is money well-spent," confirming that their support justifies the cost. Overall, while some clients mentioned the pricing as high, they consistently acknowledged the quality of service and the time saved as significant value.Was this helpful?
More responsive than most other service providers
Get in TouchPATLive is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr10 - 49
Services provided
25% Customer Service Outsourcing25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +125% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 2 projectsOverDrive Services is an outsourcing solutions provider offering business operations, accounting, and construction management services. Reviews highlight their exceptional project management, responsiveness, and ability to source quality candidates quickly. With over 95% of feedback being positive, clients praise OverDrive Services for significantly increasing revenue and delivering high-quality work that exceeds expectations.
Reviews mention High-quality work
Overall sentiment towards OverDrive Services reflects a strong appreciation for their high-quality work. Clients have noted significant outcomes, such as a 15x revenue increase and substantial cost savings. Feedback highlights their exceptional project management, with one client stating they consistently delivered on time and exceeded expectations. The responsiveness and professionalism of the team were particularly praised, with one client emphasizing their commitment to customer satisfaction and the remarkable speed at which they provided high-caliber outsourcing services.-
Accounting Services for Construction Company
5.0 Jun 29, 2023Significant cost savings, High quality work, Dedicated outsourcing staff. They go above and beyond on projects. Not only was the process fast, but the quality of their work was impressive. They consistently delivered on time and were highly responsive to our requirements.
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Industry Experience
OverDrive Services demonstrates strong expertise in the Other and Construction industries, particularly in business operations and accounting outsourcing. Clients praise their remarkable responsiveness, high-quality deliverables, and ability to source qualified candidates quickly. The construction sector feedback highlights significant cost savings and exceptional project management, while the Other industry review notes impressive revenue growth. Overall, the sentiment is highly positive, indicating that OverDrive Services is well-suited for projects in business operations, construction, and outsourcing needs.
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Other Industry ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express strong satisfaction with OverDrive Services' cost and value for money. One client noted that their pricing fit their budget and provided good value, leading to significant cost savings and high-quality work. Another highlighted the company's ability to exceed expectations while delivering on time and being responsive. The consistent feedback indicates that clients perceive OverDrive Services as a professional team that delivers exceptional results, reinforcing their competitive pricing and value proposition.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Birkenhead , England
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing10% Call Center Services +110% Sales OutsourcingFocus Areas
16% Order Processing & Taking36% Chat Support Services32% Phone Support Services +116% Email Support ServicesSee all 2 projectsThe Contact Company is a customer support and call center service provider known for delivering high-quality, scalable customer service. Their dedication to transparency and seamless project management has resulted in a customer satisfaction rate surpassing 80%. Approximately 100% of reviewers emphasize their positive company culture and commitment to client success.
Reviews mention Dedicated
Clients express a strong sentiment of dedication regarding The Contact Company, highlighting their commitment to customer satisfaction. One client noted, "Despite being an outsourced vendor, they are dedicated to our goal of maximum customer satisfaction." Additionally, their positive company culture and flexibility in adapting to changing requirements further reinforce this sentiment. Overall, feedback indicates a high level of trust and appreciation for The Contact Company's dedicated approach to service.-
Customer Support for Entertainment Platform
5.0 Feb 4, 2019Their positive company culture is undoubtedly their greatest strength. Despite being an outsourced vendor, they are dedicated to our goal of maximum customer satisfaction. From our perspective, there are no areas of concern.
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Industry Experience
The Contact Company has demonstrated expertise in the Media and Retail industries, providing high-quality customer support and call center services. In the Media sector, they excelled in scalability and customer satisfaction, surpassing goals with a focus on company culture and flexibility. In Retail, they have been recognized for delivering excellent results and transparency, reinforcing brand values. Overall, their strengths in both industries suggest a strong fit for projects requiring dedicated customer service solutions.
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Media RetailWas this helpful?
Average Project Cost Breakdown
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The Contact Company is praised for its value-based pricing, with clients noting that they provide cost-effective and high-quality customer service. A representative from YouView highlighted their impressive pricing during a competitive evaluation, while Great Little Trading Co. emphasized the company's ability to reflect their high-end brand at a reasonable cost. Overall, clients express high satisfaction with the balance of cost and quality, reinforcing the company's strong value proposition.Was this helpful?
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$5,000+< $25 / hr250 - 999Kalyan, India
Services provided
10% Customer Service Outsourcing25% Call Center Services15% Back Office Outsourcing +510% Finance & Accounting Outsourcing (FAO)10% Graphic Design10% Sales Outsourcing10% Web Design10% Web DevelopmentFocus Areas
10% Order Processing & Taking40% Chat Support Services40% Email Support Services +110% Phone Support ServicesSee all 38 projectsTasks Expert- A Virtual Assistant Company specializes in Customer Service BPO, offering tailored remote customer care solutions. Reviews highlight their effective management of multilingual support and e-commerce logistics, resulting in improved customer satisfaction and loyalty. 100% of reviewers commend their professionalism, yet documentation processes caused minor delays. Task Expert is praised for aligning well with client values and enhancing brand experience.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for Tasks Expert- A Virtual Assistant Company has been overwhelmingly positive. A healthcare CEO highlighted their effective backend support, noting that the team consistently delivers high-quality results and maintains solid project management. Clients appreciate the alignment of company values and the cost-effectiveness of their services. One client particularly praised their consistency and follow-through, indicating no areas for improvement. Overall, the sentiment reflects satisfaction and trust in their capabilities.Was this helpful?
3 of 3 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Order Management & Logistics Support for Stationery Company
5.0 — Tasks Expert- A Virtual Assistant Company provided a stationery company's order management and logistics support. The team implemented a tracking system that kept customers informed through email Read moreWas this helpful?
Industry Experience
Tasks Expert- A Virtual Assistant Company has demonstrated strong capabilities across various industries including Financial Services, Healthcare, Hospitality, and Consumer Products. Clients consistently praise their attention to detail, responsiveness, and the ability to improve operational efficiency. In Financial Services, they are noted for enhancing lead generation and client communication. In Healthcare, their support significantly eased administrative burdens. Overall, feedback reflects a positive sentiment, indicating that they are particularly well-suited for clients seeking efficient administrative and operational support.
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Financial services Hospitality & leisure Legal IT Services Consumer products & services Wellness & Fitness Consumer Products Advertising & marketing Supply Chain, Logistics, and Transport Telecommunications Real estate Business services Consulting HealthcareWas this helpful?
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$1,000+< $25 / hr10 - 49Ensenada, Mexico
Services provided
10% Customer Service Outsourcing40% Sales Outsourcing20% Back Office Outsourcing +220% Call Center Services10% Direct MarketingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 6 projectsFirst Point Communications is a B2B lead generation and appointment setting company, specializing in cold calling and email marketing services. Overall, the company receives positive feedback, with 100% of reviewers highlighting their professionalism, dedication, and ability to generate high-quality leads. Clients appreciate their collaborative approach and effective communication, which have led to substantial improvements in sales pipelines.
Reviews mention Collaborative
Clients have consistently praised First Point Communications for their collaborative approach, emphasizing strong communication and teamwork. One client noted the flexibility and responsiveness of the team, highlighting weekly feedback calls that fostered progress. Another mentioned the open channels of communication, describing the relationship as a collaborative remote-team style rather than a typical customer-vendor dynamic. Overall, the sentiment reflects a high level of satisfaction with First Point's commitment to working closely with clients to achieve their goals.-
Lead Generation for Telecommunications Company
5.0 Feb 26, 2022They are very collaborative and flexible to meet customer needs. Start was a bit slow however the momentum was built soon and we started getting consistent results.
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Appointment Setting for Technology Firm
5.0 Feb 29, 2020We had all the communication channels open with their team. Skype, phone, email. Very collaborative remote-team style relationship rather than a customer-vendor one.
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Industry Experience
First Point Communications has demonstrated strong expertise in the Software, Real Estate, and IT Services industries. Clients have praised their lead generation capabilities, particularly in B2B contexts, resulting in significant sales increases, including a noted 500% rise in real estate sales. The company's collaborative approach and commitment to client success have garnered positive feedback, suggesting a robust fit for businesses seeking effective outbound marketing and appointment-setting services across these sectors.
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Software Real estate IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients report that First Point Communications offers excellent value for money, with many noting a strong return on investment. One client highlighted a 500% increase in sales as a direct result of their services, deeming it 'definitely worth the investment.' Additionally, another review mentioned First Point as a 'rightly priced and reliable option.' Overall, the sentiment regarding cost-effectiveness and the quality of service is highly positive, with no significant areas for improvement mentioned.Was this helpful?
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UndisclosedUndisclosed250 - 999Denver, CO
Services provided
39% Customer Service Outsourcing48% Call Center Services13% Back Office OutsourcingFocus Areas
29% Order Processing & Taking39% Phone Support Services32% Chat Support ServicesSee all 26 projectsIntelligent Office is a business process outsourcing company specializing in services like telephone answering, virtual office, and office space solutions. Reviews highlight their quick response time and efficiency, with 100% of reviewers praising their speed and customer service. While some suggest pricing improvements, clients universally appreciate the convenience and effectiveness of their services.
Reviews mention Timely
Clients have consistently praised Intelligent Office for their prompt response times and efficient service delivery. One client highlighted their 'quick to respond' nature, noting that it significantly saves time and enhances overall service quality. The sentiment around timeliness is overwhelmingly positive, with clients recognizing the company's ability to handle customer calls swiftly, contributing to improved operational efficiency.-
Answering Services for Large Education Firm
2.0 Nov 2, 2017The service provider's strength is their speed. They have had a great influence on our company.
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Industry Experience
Intelligent Office has garnered positive feedback across various industries, including Manufacturing, Education, Transportation, Retail, Business Services, Government, Information Technology, Gaming, Consumer Products, Healthcare, and Financial Services. Clients highlight their strengths in speed, efficiency, and effective communication, noting significant improvements in customer service and operational convenience. Overall, the sentiment is favorable, suggesting Intelligent Office is well-suited for organizations seeking responsive and reliable BPO services.
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Transportation Education Manufacturing Retail Business services Government Information technology Gaming Other Industry Consumer Products Healthcare Financial services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Intelligent Office as providing good value for money, with services deemed effective despite some concerns regarding pricing. One client noted that even if no savings were achieved, the service's worth was evident. Another client appreciated the efficiency but suggested that pricing could improve. Overall, feedback indicates satisfaction with service quality, suggesting that the costs align with the benefits received.Was this helpful?
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Los Angeles, California (2) Miami, Florida (2) Costa Mesa, California (1) Escondido, California (1) Atlanta, Georgia (1) Marietta, Georgia (1) Shawnee, Kansas (1) Milford, Connecticut (1) Burbank, Illinois (1) Morristown, New Jersey (1) The Bronx, New York (1) Orlando, Florida (1) Wesley Chapel, Florida (1) Jacksonville, Florida (1) Brooklyn, New York (1) South Lake Tahoe, California (1) Colorado Springs, Colorado (1) Englewood, Colorado (1) Allison Park, Pennsylvania (1) Chesapeake, Virginia (1) Manassas, Virginia (1) Hurricane, West Virginia (1) Phillipsburg, New Jersey (1) Bloomfield, Connecticut (1)Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Shah Alam, Malaysia
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Business Consulting +220% Call Center Services20% Finance & Accounting Outsourcing (FAO)Focus Areas
10% Order Processing & Taking36% Chat Support Services36% Phone Support Services +118% Email Support ServicesSee all 3 projectsDaythree Business Services is a business process outsourcing (BPO) company that specializes in customer service, telesales, and market research support. Reviewers generally praise the company's ability to maintain strong communication and adaptability, viewing Daythree as a strategic partner. However, 33% of reviewers suggest improvements in workforce management and engagement strategies. Overall, Daythree receives positive feedback for their service flexibility and customer-centric approach.
Reviews mention Collaborative
Daythree Business Services demonstrates a strong collaborative sentiment, as highlighted by client feedback regarding their account managers, who are described as 'very cooperative and responsive.' Clients appreciate their willingness to listen to feedback and propose discussions, fostering a productive partnership. Additionally, the company proactively shares innovative solutions, indicating a commitment to collaboration and continuous improvement.-
Telemarketing Sales for Telecommunications Company
4.0 Apr 17, 2020The account managers are very cooperative and responsive. Willing to listen to feedback and reverts with proposals for discussions.
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Industry Experience
Daythree Business Services has demonstrated expertise across various industries, including Financial Services, Telecommunications, and Market Research. In Financial Services, they excelled in enhancing customer experience and improving service levels. Their work in Telecommunications focused on effective telesales recruitment and training, though challenges in complex product handling were noted. Lastly, in Market Research, Daythree was recognized for their reliability and cooperation, yet improvements in panel engagement and data accuracy were suggested. Overall, Daythree is well-suited for clients in Financial and Telecommunications sectors, while also offering valuable insights for Market Research initiatives.
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Financial services Telecommunications Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Daythree Business Services as offering competitive pricing with commendable value for money. One client noted the vendor's willingness to provide additional cost-free services, enhancing overall project value. Another review highlighted the company's proactive approach and flexibility, which fosters a strategic partnership rather than a typical client-vendor relationship. However, some feedback indicated areas for improvement, particularly in workforce management and agent engagement, suggesting that while value is present, further refinement could enhance service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchDaythree Business Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed250 - 999Málaga, Spain
Services provided
100% Customer Service OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 3 projectsZahoree, formerly Infolink-exp, specializes in Customer Support Outsourcing, providing Call Center Solutions and Customer Service BPO. According to client reviews, 100% highlight their exceptional responsiveness, proactive management, and alignment with company values. They consistently maintain high customer satisfaction and service quality, demonstrating strong leadership and collaboration capabilities, with no significant areas for improvement noted.
2 of 2 Order Processing & Taking reviews are 5 stars2 new reviews for Order Processing & Taking in past 6 months$200,000 – $999,999 avg. project costOrder Processing & Taking Experience
Zahoree, formerly Infolink-exp, receives overwhelmingly positive feedback for their expertise in Order Processing & Taking services, with 100% of reviewers praising their responsiveness and execution. Clients highlighted their exceptional management, training quality, and proactive approach to customer experience. Notable improvements in customer satisfaction and service level agreements were reported. The overall sentiment reflects reliability and a strong cultural fit, with no negative feedback reported.
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Industry Experience
Zahoree, formerly Infolink-exp, has demonstrated expertise primarily in the eCommerce and financial services sectors. Clients have praised their exceptional project management, responsiveness, and ability to improve customer satisfaction and support quality. In eCommerce, they excel in enhancing contact centers and product knowledge, while in financial services, they effectively assist users with inquiries and improve response times. Overall, the sentiment is highly positive across both industries, indicating a strong fit for clients seeking reliable support.
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eCommerce Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Zahoree's competitive pricing and excellent value for money. One client noted, 'Good value for cost,' while another emphasized that 'pricing fit our budget.' The overall sentiment reflects satisfaction with the cost-effectiveness of Zahoree's services, as clients appreciate the alignment of quality and affordability in their offerings, contributing to successful project outcomes.Was this helpful?
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$1,000+< $25 / hr10 - 49Gurugram, India
Services provided
70% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
15% Order Processing & Taking60% Email Support Services25% Chat Support ServicesSee all 2 projectsRIOT Enterprise is a customer and technical support company specializing in customer relationship management, order processing, and technical support services. Based on client reviews, 100% of feedback is positive, highlighting their effective communication, accountability, and knowledge. Clients appreciate their proactive approach, though there's room for improvement in initiating solutions independently.
Reviews mention Communicative
Clients consistently highlight RIOT Enterprise's strong communication skills, noting their responsiveness and clarity in interactions. One client emphasized the team's daily communication via Slack and Monday, along with timely responses to messages. Additionally, the manager, Dee, is praised for her effective management and direct communication, which fosters efficiency. Overall, the sentiment regarding RIOT Enterprise's communicative abilities is highly positive, reinforcing their role as a vital partner in client projects.-
Customer Service & Internal Process Dev for E-Commerce Co
5.0 Sep 1, 2022Daily communication in slack and Monday. Monthly reports and monthly meetings. The flow is top level and they respond to all messages in a timely matter. They communicate very very well in english!
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Industry Experience
RIOT Enterprise has received positive feedback primarily within the Consumer Products and Technology industries. Clients praise their efficiency in customer service and support, noting their effective communication and adaptability. In Consumer Products, they enhance operational growth and customer satisfaction, while in Technology, they contribute to improved customer experience, reflected in positive product ratings. Overall sentiment indicates strong expertise in customer relations, making them a suitable partner for businesses focusing on consumer engagement and support.
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Consumer Products Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with RIOT Enterprise's cost-effectiveness and overall value for money. One client noted that RIOT is essential for their business's sustainability and growth, emphasizing they would not have achieved success without the firm. Another client highlighted the notable improvement in customer support ratings across platforms, attributing it to RIOT's effective service. Overall, feedback indicates that RIOT Enterprise provides quality services that justify their pricing, with room for incremental improvements in communication.Was this helpful?
$1,000 Best for droshipping businesses $2,000 Best for mid size ecommerce brands $3,000 Best for mid size Tech companiesView PackagesOutsource Your Customer Service Today!
Overall management of your store - Customer support - Logistics management - Supplier chain managementWas this helpful?
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$1,000+< $25 / hr50 - 249Karachi, Pakistan
Services provided
35% Customer Service Outsourcing35% Call Center Services30% Back Office OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsAtDesk247 is a service-oriented company specializing in inbound and outbound call management, email inbox maintenance, and communications for marketing channels. Reviews highlight their commitment, punctuality, and significant impact, such as a 30% sales uplift. While initial training was challenging, 100% of inquiries were handled efficiently within six months, indicating strong adaptability and dedication.
Industry Experience
AtDesk247 has demonstrated strong capabilities in the Advertising & Marketing industry, as evidenced by their successful partnership with Burne and Royce Digital. Clients noted a 30% increase in sales and effective management of customer inquiries. Strengths include dedication, timely project execution, and robust communication. While initial training posed challenges, the team's commitment to understanding project needs and adapting quickly has been highlighted positively. This indicates that AtDesk247 is well-suited for service-based businesses seeking reliable support in marketing and customer engagement.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with AtDesk247's overall cost-effectiveness and value for money. One client noted a 30% sales uplift attributed to their services, highlighting the company's ability to handle inquiries efficiently. Additionally, the commitment and punctuality of the team were emphasized as key factors in justifying their pricing. While initial training posed challenges, clients appreciated the eventual thoroughness and dedication demonstrated by AtDesk247, reinforcing their perceived value.Was this helpful?
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$250,000+< $25 / hr1,000 - 9,999Santa Clarita, CA
Services provided
40% Customer Service Outsourcing30% Call Center Services15% Sales Outsourcing +210% Back Office Outsourcing5% HR ConsultingFocus Areas
11% Order Processing & Taking56% Chat Support Services33% Phone Support ServicesSee all 2 projectsTri Source International is a customer support services provider that specializes in handling inbound calls and emails for businesses. The company is praised for its high-quality service, with 100% of reviewers expressing satisfaction with their ongoing projects. Clients commend Tri Source International's effective communication and adaptability, with staff consistently meeting client needs and contributing to improved customer retention.
Reviews mention Easy to work with
Clients consistently highlight Tri Source International's ease of collaboration and effective communication. One client noted their readiness to adapt to new demands and praised the direct accessibility to their project manager, Scott, which facilitated smooth operations. The ability to communicate through simple emails and the prompt responses to inquiries further underscores the company's commitment to being easy to work with, contributing positively to client satisfaction.-
Call Center & Customer Support for Financial Services Firm
5.0 Aug 12, 2022How easy they are to work with and how effective their communication is with our staff.
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Industry Experience
Tri Source International has demonstrated strong capabilities in the Consumer Products and Financial Services industries. Feedback highlights their effective communication, quality of support, and ability to alleviate burdens from in-house teams, leading to improved customer retention and satisfaction. Clients appreciate their adaptability and responsiveness, indicating a high overall sentiment towards their services. Organizations within these sectors seeking reliable, high-quality customer support would find Tri Source International a suitable partner.
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Consumer Products Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Tri Source International for providing high-quality services at competitive pricing. One client highlighted that they offer the 'best of both worlds' in terms of quality and cost. Another noted that their partnership has led to improved customer retention and reduced disputes, which ultimately saves money. Overall, the sentiment reflects satisfaction with the value for money, indicating that clients feel confident in entrusting their operations to Tri Source International.Was this helpful?
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$1,000+< $25 / hr250 - 999Dubai, United Arab Emirates
Services provided
40% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +120% Sales OutsourcingFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 1 projectsChatPandas is a Customer Support Outsourcing company that excels in providing comprehensive customer service BPO solutions across phone, chat, and email. With an impressive record of achieving 24/7/365 support and generating $15m in bookings, approximately 100% of reviews highlight their responsive project management and effective process improvements. Their high employee satisfaction and adaptability are frequently praised by clients.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Over the past six months, feedback for ChatPandas reflects a strong overall sentiment of satisfaction. Clients commend their effective support in managing high volumes of customer interactions, demonstrating a commitment to quality service. Notably, a project generated $15 million in bookings, showcasing their impact on business growth. Clients appreciate the team's responsiveness and their high standards in agent treatment, contributing to low turnover rates. Overall, ChatPandas is viewed as a reliable and adaptive partner.Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for RV Rental Company
5.0 — ChatPandas provides customer support outsourcing for an RV rental company. They manage a multimillion-dollar booking services project and support the client's team in managing necessary overflow Read moreWas this helpful?
Industry Experience
ChatPandas demonstrates strong expertise in the Recreation industry, specifically within RV rental services. Clients highlight their effective customer support, ability to scale operations, and commitment to quality training, which led to significant business growth, including $15 million in bookings. Overall sentiment is highly positive, emphasizing their reliability, adaptability, and the satisfaction of both clients and agents. Potential clients in the Recreation sector can confidently consider ChatPandas for comprehensive support solutions.
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$1,000+$25 - $49 / hr250 - 999Ocala, FL
Services provided
60% Customer Service Outsourcing20% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
15% Order Processing & Taking75% Phone Support Services10% Email Support ServicesSee all 1 projectsAnsafone Contact Centers is a company specializing in call center services, proficient in handling both English and Spanish-speaking populations across the US. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their flexibility, skilled personnel, and ability to manage high call volumes effectively. Collaborators appreciate their responsiveness and strong project management, although clearer initial communication is advised for optimal outcomes.
Industry Experience
Ansafone Contact Centers has demonstrated strong expertise in the Government sector, particularly in emergency response scenarios, such as supporting FEMA's hurricane relief efforts. Clients praise their responsiveness, flexibility, and skilled personnel, highlighting their capacity to manage high call volumes effectively. Overall sentiment is highly positive, with clients noting their ability to adapt to changing requirements and maintain clear communication, making them a suitable choice for government-related projects.
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GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Ansafone Contact Centers as offering good value for money, particularly in high-pressure situations. One client noted their investment exceeded $1,000,000 but highlighted the exceptional quality of service and responsiveness from the team. Their flexibility and ability to manage high call volumes were particularly praised. Overall, the sentiment reflects satisfaction with both the cost and the quality of the services provided, despite suggestions for improved initial communications.Was this helpful?
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UndisclosedUndisclosed10 - 49Chesapeake, VA
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 14 projectsMAP Communications is a call-answering service provider. Their reviews show a mixed reception, with one client expressing dissatisfaction due to inadequate customer support and billing issues, while another client highlights their efficient call management and communication skills, resulting in improved revenue and efficiency. Approximately 50% of the feedback is positive, with customer service and response time being frequently mentioned strengths.
Reviews mention Communicative
Clients have consistently praised MAP Communications for their exceptional communication skills and responsiveness. One reviewer highlighted their 'flawless communication skills' and noted that they are 'very quick to respond and always meet our deadlines.' Overall, the sentiment regarding their communicative abilities is highly positive, indicating that MAP Communications effectively addresses client needs and fosters a collaborative environment.-
Customer Experience Assistance for Manufacturing Service
5.0 Nov 2, 2017They have flawless communication skills.
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Industry Experience
MAP Communications has demonstrated expertise across various industries, including Business Services, Manufacturing, Financial Services, Consumer Products, Information Technology, Real Estate, Healthcare, and Retail. Clients in Manufacturing reported significant savings and improved efficiency, while feedback from Business Services highlighted challenges in call handling. Overall sentiment varies, with strong satisfaction in Manufacturing and concerns about service quality in Business Services, suggesting a good fit for sectors prioritizing customer experience and inbound call management.
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Business services Manufacturing Financial services Other Industry Consumer Products Information technology Real estate Healthcare RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have mixed sentiments regarding MAP Communications' cost and value for money. One reviewer appreciated the pricing that fit their budget, while another highlighted significant savings in hours and costs, attributing increased efficiency and revenue to their services. However, the former expressed dissatisfaction with service quality and billing issues, indicating that the perceived value did not meet expectations. Overall, while some clients find value in the cost-effectiveness, others feel the service does not justify its pricing.Was this helpful?
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Maitland, Florida (1) Miami, Florida (1) Sarasota, Florida (1) Valrico, Florida (1) Atlanta, Georgia (1) Wilmington, North Carolina (1) Columbia, Tennessee (1) Memphis, Tennessee (1) Wayne, New Jersey (1) Lorain, Ohio (1) Fremont, California (1) San Bernardino, California (1) Coventry, Connecticut (1)Was this helpful?
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$10,000+< $25 / hr250 - 999
Services provided
35% Customer Service Outsourcing35% Back Office Outsourcing30% Call Center ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 23 projectsMarke.tel is a Customer Service Outsourcing company specializing in front-office and back-office solutions for various industries. They have received overwhelmingly positive feedback, with notable achievements such as a 45% payroll cost reduction and first-response time improvements by up to 60%. Clients consistently praise their rapid scalability and seamless integration into existing systems, with 100% highlighting their effective communication and professionalism.
Reviews mention Timely
Overall, clients expressed a positive sentiment regarding the timeliness of Marke.tel's services. They highlighted the company’s organized project management and swift response times. For instance, one client noted a 60% reduction in first-response time and praised the timely completion of tasks, including agent replacements in less than four days. Another client commended the rapid onboarding process, stating the team was operational within ten days of recruitment. Such feedback underscores Marke.tel's commitment to delivering services promptly and efficiently.-
BPO Services for Online Learning Platform
5.0 Jun 10, 2025They managed their project very effectively. Services such as hiring and onboarding the system were done in a timely or even faster manner. Everything continued to go smoothly when we had to switch two agents during the year.
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BPO & Call Center Services for SaaS Platform
5.0 Jun 11, 2025Student emails used to take 10 hours to be answered after they were sent but this was cut short to just 2 hours. All the old unprocessed enrollments are addressed within the first month of operating the business. Two agent replacements were completed in just four days and no service issues were experienced in the process.
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BPO & Call Center Services for SaaS Platform
5.0 Jun 11, 2025Communication was clear, timely and proactive at all times, which allowed us to develop a strong working relationship founded on trust.
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BPO Services for IT Company
5.0 Jul 4, 2025Their plan handling was orderly, receptive and extremely versatile. They were able to work very fast and still ensure that the quality of their services was maintained at the same level, right through the recruitment and training process to the operation of the company on a day to day basis. The fact that they brought professional delivery, fast service and assimilation with our internal team was notable.
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BPO Services for Truck Leasing Company
5.0 Aug 28, 2025Organized and on time: daily SLA monitoring, clean shift handovers, and quick responses to change requests.
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5 of 5 Customer Service Outsourcing reviews are 5 stars5 new reviews for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support for Freight Services Company
5.0 — Marke.tel provides customer support services for a freight services company. They handle voice, chat, email, order processing, data entry, data labeling, quality assurance, and first-level Read moreWas this helpful?
Industry Experience
Marke.tel has demonstrated strong capabilities across various industries, including Supply Chain, Retail, Information Technology, Software, Financial Services, Education, Insurance, and Pharmaceuticals. Clients commend their efficient project management, rapid response times, and cost-effective solutions. In Supply Chain and Logistics, they excelled in reducing response times and increasing order accuracy. Their expertise in IT and Software was notable for enhancing back-office operations with seamless integration. Overall, client sentiment is highly positive, reflecting Marke.tel’s adaptability and alignment with industry needs.
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Information technology Software Financial services Education Insurance Supply Chain, Logistics, and Transport Retail PharmaceuticalsWas this helpful?
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UndisclosedUndisclosed50 - 249Toronto, Canada
Services provided
20% Customer Service Outsourcing50% Call Center Services20% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
10% Order Processing & Taking60% Phone Support Services20% Chat Support Services +110% Email Support ServicesSee all 13 projects24H Virtual is a call center and virtual assistance company specializing in reception, call handling, and administrative support services. They have received overwhelmingly positive feedback from clients, with 100% of reviews noting their professionalism, patient communication, and effective project management skills. Clients appreciate the company's flexibility, responsiveness, and personalized customer service, often highlighting their ability to adapt to specific business needs.
Reviews mention Flexible
Clients have consistently praised 24H Virtual for their flexibility and responsiveness. One managing director noted their ability to adapt to changing service needs, stating that the team works in a 'flexible and timely fashion,' while another client highlighted their capacity to cover additional hours seamlessly. Overall, the sentiment reflects strong satisfaction with their adaptable approach, allowing clients to manage their time effectively while maintaining high service standards.-
Virtual Receptionist Services for Accounting Company
5.0 Mar 12, 2021I’ve been quite happy with their services from the get-go and they work in a flexible and timely fashion. At times, I’ve wanted to add some things to the services they provide and the team has been able to do that while also offering some suggestions. The team enables the internal team to have the flexibility and freedom to manage their time.
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After Hours Call Center Support for Logistics & Supply Chain
5.0 Mar 2, 2021The flexibility, professionalism, and training were all amazing. Paul has made sure his representatives are prepared for the calls and are able to handle them with care. Any improvement needs have been discussed and implemented.
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Industry Experience
24H Virtual demonstrates strong expertise across various industries, including legal, financial services, real estate, hospitality, and wellness. Clients praise their responsive communication, project management, and the ability to enhance service quality and efficiency. Overall sentiment is positive, with particular strengths in customer service and call handling. They are well-suited for businesses needing 24/7 customer support, administrative assistance, and tailored service solutions, making them a versatile partner for diverse sectors.
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Legal Other Industry Financial services Business services Real estate Hospitality & leisure Wellness & Fitness TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of 24H Virtual express high satisfaction regarding the company's value for money. For instance, one client noted a monthly investment of $1,100 resulted in significant time savings and reduced stress, emphasizing the invaluable service provided. Another client highlighted an investment of approximately $8,000, which led to improved conversion rates and effective customer support. Overall, feedback indicates that 24H Virtual delivers exceptional service quality at competitive prices, making them a worthwhile investment for various businesses.Was this helpful?
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$1,000+< $25 / hr10 - 49Baltimore, MD
Services provided
20% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office Outsourcing +310% Business Consulting10% Call Center Services10% Financial ConsultingFocus Areas
36% Order Processing & Taking35% Phone Support Services29% Chat Support ServicesSee all 3 projectsRemSource is a professional back-office service provider specializing in phone support, email management, and medical billing. They are highly regarded for their customer care and efficiency, with reviews highlighting their ability to free up client time and increase productivity. Approximately 100% of reviewers noted their professionalism, while 67% mentioned improved workflow and communication. Consistency across operators was identified as an area for improvement by one reviewer.
Reviews mention Puts the customer first
Clients consistently highlight RemSource's commitment to customer satisfaction, noting that the company's leadership instills a service-oriented mindset throughout their operations. One client emphasized that RemSource's approach not only enhances their own customer interactions but also reflects a dedication to continuous improvement. The ability to provide knowledgeable and courteous support has led to increased prospect close rates and improved responsiveness, demonstrating a strong customer-first ethos.-
Phone & Email Answering Services for Auto Transport Company
4.0 Nov 30, 2017The care for the customer starts at the top of the company with its ownership. I can rest knowing that RemSource is led by people who know what good service is and builds that mindset into all their interactions with clients, carrying it through to their interactions with our customers on our behalf. There are lots of small things done well that add up. They also have a drive for improvement, as there are always ways to get better.
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Industry Experience
RemSource has demonstrated expertise across various industries including automotive, advertising & marketing, and telecommunications. In the automotive sector, clients praised their ability to enhance customer interactions and improve sales outcomes. The advertising & marketing firms lauded their professionalism and efficiency, allowing designers to focus on creative work. In telecommunications, their back office services significantly boosted productivity and reduced operational stress. Overall, RemSource is well-regarded for their reliable service and strong client relationships, making them a suitable partner for businesses seeking support in these industries.
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Automotive Advertising & marketing TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised RemSource for providing exceptional value for money, noting their professional service and efficiency. One managing director highlighted significant improvements in prospect close rates, attributing this success to RemSource's reliable support. Another client, a creative agency president, initially hesitated due to perceived costs but ultimately found their investment worthwhile, as it freed up time for more valuable work. Overall, feedback indicates that RemSource delivers high-quality service at a competitive price.Was this helpful?
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Undisclosed< $25 / hr1,000 - 9,999Plantation, FL
Services provided
25% Customer Service Outsourcing30% Business Consulting25% Call Center Services +120% Market ResearchFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 23 projectsMiXBS is a Customer Service Outsourcing company specializing in Call Center Outsourcing and Remote Customer Care. Reviews indicate a high level of satisfaction, with approximately 100% of feedback highlighting their effective 24/7 customer support and seamless integration with client branding. Clients appreciate their cost-effective solutions and responsive support team, which enhances operational efficiency without compromising professionalism.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Staffing Co
5.0 — MiXBS provided call center services for a staffing company. The team answered calls 24/7 and sent messages to the client, using a customized script to communicate with the client's customers. Read moreWas this helpful?
Industry Experience
MiXBS has demonstrated expertise primarily in the Automotive industry, providing effective 24/7 call handling solutions. Clients commend their professional and responsive team, which enhances client engagement and operational efficiency. Their ability to customize communication strategies ensures a consistent brand voice, contributing to improved client satisfaction. Overall, feedback reflects a positive sentiment, highlighting MiXBS's value in staffing and customer support roles, making them a strong candidate for businesses seeking similar services.
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AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted MiXBS's pricing as fitting their budget and providing good value for the cost. One client specifically mentioned that MiXBS helped them reduce expenses by eliminating the need for a full team for after-hours calls. Overall, the sentiment reflects satisfaction with the cost-effectiveness and scalability of services, allowing businesses to focus on core operations without compromising on quality.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
35% Customer Service Outsourcing50% Call Center Services15% Back Office OutsourcingFocus Areas
32% Order Processing & Taking36% Chat Support Services32% Phone Support ServicesSee all 1 projectsEmenac is a call center service provider that specializes in customer support and booking management for businesses, notably in the travel industry. Their services receive a positive evaluation, with a success rate of 90%–95% and consistent praise for their management and team integration. The feedback highlights their professionalism, efficiency, and the ability to adapt to client needs.
Industry Experience
Emenac has demonstrated expertise in the hospitality and leisure industry, particularly in providing call center services for travel agencies. Clients commend their effective management, disciplined team, and high customer satisfaction rates, with a notable success rate of 90%-95%. Their impactful collaboration has made them integral to clients' operations. Potential clients in hospitality can benefit from their strong project management and customer service capabilities, making Emenac a suitable partner for enhancing client interactions.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Emenac as providing good value for money, particularly noting competitive pricing and effective service delivery. One client highlighted that Emenac offered the best package among eight competitors, emphasizing their strong alignment with the travel industry. The project manager from Virikson Travel reported a high success rate of 90%–95% and praised Emenac's management and discipline. Despite some desire for additional resources, the overall sentiment reflects satisfaction with cost-effectiveness and service quality.Was this helpful?
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$1,000+< $25 / hr50 - 249Omaha, NE
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 19 projectsComplete Call Solutions is a customer service outsourcing company specializing in inbound call management and Tier 1 support services. Overall, the feedback is positive, with approximately 80% of reviewers highlighting their efficiency, responsiveness, and ability to scale support operations. However, 20% of reviews suggest areas for improvement, such as communication and documentation during setup phases. Despite these challenges, clients appreciate their reliability and customer engagement capabilities.
Reviews mention Efficient
Clients express a strong sentiment of efficiency regarding Complete Call Solutions. One reviewer noted that their services significantly reduced backlogs and revitalized their firm, stating they have 'consistently amazed' them with their speed and quality of work. Another client emphasized the efficiency provided to their business, describing it as 'quite efficient' and highlighting the reliability of the service. Overall, the feedback indicates a high level of satisfaction with the efficiency of the services rendered.-
Inbound Scheduling for Health-based Company
3.0 Nov 2, 2017It is quite efficient to our business.
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Online Customer Support for SMB IT Firm
4.5 Aug 14, 2017They are very professional, and efficient at what they do. They represent our firm very well.
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Industry Experience
Complete Call Solutions has garnered positive feedback across multiple industries, particularly in Healthcare, Financial Services, IT Services, and Telecommunications. Clients commend their expertise in customer support, efficiency in managing call volumes, and ability to integrate seamlessly with internal teams. Healthcare clients highlight their exceptional service in handling patient inquiries, while financial services firms note the provider's responsiveness. Overall, Complete Call Solutions is well-suited for businesses seeking reliable customer service solutions across these sectors.
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Human Resources Other Industry Automotive Healthcare Financial services Telecommunications Business services Retail IT Services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Complete Call Solutions is perceived as providing good value for money, with several clients noting significant savings and efficiency improvements. For instance, one client mentioned saving approximately $2,200 to $5,000 monthly, while another highlighted saving thousands of dollars and hundreds of hours per month. Overall, feedback indicates satisfaction with the pricing structure and service quality, with clients appreciating the professional support that has allowed them to scale their operations effectively.Was this helpful?
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Richmond, Virginia (2) Englewood, Colorado (1) Brockton, Massachusetts (1) Montgomery, Alabama (1) Indianapolis, Indiana (1) New York City, New York (1) Lodi, California (1) Douglasville, Georgia (1) Loma Linda, California (1) Bellevue, Washington (1) Dover, Delaware (1) Athens, Georgia (1) Richmond Hill, Georgia (1) Chestnut Ridge, New York (1) Newton Falls, Ohio (1) Bisbee, Arizona (1) Elora, Tennessee (1)Was this helpful?
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UndisclosedUndisclosed50 - 249Spring, TX
Services provided
40% Customer Service Outsourcing25% Back Office Outsourcing25% Call Center Services +110% Sales OutsourcingFocus Areas
14% Order Processing & Taking33% Chat Support Services33% Email Support Services +120% Phone Support ServicesSee all 4 projectsWestpark Communications is a call center and back office service provider known for its professional customer service and support solutions. They have been praised for their attention to detail, effective communication, and ability to enhance client revenue, with 75% of reviewers highlighting their excellent service quality. While consistent team performance is noted, some reviewers mention frequent agent turnover as an area for ongoing improvement.
Reviews mention Great team
Westpark Communications has received positive feedback regarding their team, with clients highlighting their reliability and innovation. One client noted, 'They are an innovative company with a great support team,' emphasizing the strength of their technical support and trustworthiness. Overall, clients express high satisfaction, with comments indicating that the team effectively saves time and resources while maintaining excellent customer service.-
Inbound Appointment Scheduling for Consumer Products Firm
4.5 Aug 12, 2017They are an innovative company with a great support team. Their technical support is strong and they are trustworthy.
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Industry Experience
Westpark Communications has demonstrated expertise across diverse industries, particularly in Consumer Products and Real Estate. Feedback highlights their strengths in customer service, effective communication, and innovative solutions. Clients in Consumer Products commend their ability to enhance operational efficiency and revenue, while those in Real Estate appreciate their professionalism and personalized service. Overall, the sentiment is positive, with strong recommendations for businesses seeking reliable call center and back office support.
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Consumer Products Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Westpark Communications' pricing, describing it as reasonable compared to competitors. One client noted spending approximately $100,000 over several years while feeling the value received was significant, particularly in customer service performance. Another client highlighted an hourly billing structure that effectively saved them around $500 monthly, indicating a strong return on investment. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance of quality service and competitive pricing.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
Services provided
10% Customer Service Outsourcing60% Back Office Outsourcing15% Document Digitization & Management +210% Finance & Accounting Outsourcing (FAO)5% Financial ConsultingFocus Areas
40% Order Processing & Taking35% Phone Support Services25% Chat Support ServicesSee all 18 projectsOutsource RCM is a service provider specializing in revenue cycle management and medical billing solutions. The company consistently receives positive feedback, with over 90% of reviews highlighting their organized project management, timely delivery, and attention to detail. Clients frequently praise their ability to enhance operational efficiency and accuracy, with several noting significant improvements in financial processes and data handling.
Reviews mention Great project management
Clients consistently praised Outsource RCM for their project management capabilities, highlighting their efficiency and reliability. One client noted, 'Project management was efficient and dependable,' while another remarked on their 'consistent and well-organized' approach. Both reviews emphasized timely delivery and clear communication, with one stating, 'They consistently delivered on time,' and another mentioning the team's responsiveness to needs. Overall, the sentiment reflects a high level of satisfaction with the company's project management practices.-
Call Center Services for Home Improvement Company
5.0 Apr 10, 2026Project management was consistent and well-organized. Communication was clear, and the team was always responsive to our requirements.
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Payment Posting & Reconciliation for E-Commerce Company
4.5 Apr 10, 2026Project management was efficient and dependable. The team communicated clearly and ensured all processes ran smoothly.
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7 of 16 reviews are 5 stars$200,000 – $999,999 avg. project costRead 16 Recent ReviewsReviewed 16 times in the past 6 months
Recent reviews of Outsource RCM highlight a strong overall sentiment, with clients praising their professionalism, communication, and ability to streamline operations. Specific feedback includes notable improvements in billing accuracy and operational efficiency, as evidenced by one client from American Pro Carpet Cleaning, who reported a 'noticeable improvement in operational efficiency' and reduced administrative workload. Another client emphasized their 'structured and process-driven approach.' Overall, clients expressed satisfaction with timely delivery and alignment with their business values.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Outsource RCM for its competitive pricing and strong value for money. Many highlighted that the pricing fit their budgets, with one client noting, "good value for cost," and others emphasizing that the company's services led to improved operational efficiency and reduced administrative burdens. Overall, the sentiment was positive, as clients reported measurable improvements and a solid return on investment, reflecting the company's commitment to delivering value through tailored solutions.Was this helpful?
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UndisclosedUndisclosed250 - 999Beograd, Serbia
Services provided
10% Customer Service Outsourcing20% Call Center Services20% Sales Outsourcing +105% Back Office Outsourcing5% Content Marketing5% Finance & Accounting Outsourcing (FAO)5% Graphic Design5% HR Consulting5% Mobile App Development5% Social Media Marketing5% UX/UI Design5% Web Design5% Web DevelopmentFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 5 projectsSilver Bell Group is a staffing and business process outsourcing company specializing in talent acquisition, employee management, and operational support. Reviews indicate strong client satisfaction, with over 90% of clients praising their flexibility, professional ethics, and ability to meet project timelines. Common themes include their effective recruitment practices and responsive project management. Clients have noted a desire for minor improvements in communication clarity and proactive planning.
Industry Experience
Silver Bell Group has demonstrated strong expertise across various industries, including Financial Services, Business Services, Advertising & Marketing, and Production. Clients consistently commend their high-quality talent acquisition, operational support, and effective lead generation strategies. Feedback highlights their responsiveness, professionalism, and adaptability, positioning them as a reliable partner for companies seeking scalability and efficiency. Overall, the sentiment is highly positive, suggesting a strong fit for businesses in need of robust staffing and operational solutions.
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Advertising & marketing Financial services Business services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Silver Bell Group's pricing, noting it as a good fit for their budgets and recognizing the value for money provided. One client emphasized that their collaboration exceeded expectations, describing it as the 'gold standard of win-win partnership'. Another remarked on the transparent pricing with no hidden fees, which allows for scalable hiring. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and quality of service received.Was this helpful?
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$1,000+< $25 / hr10 - 49Rajkot, India
Services provided
30% Customer Service Outsourcing25% Mobile App Development15% Web Development +310% Application Management & Support10% Low/No Code Development10% Other Application DevelopmentFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 14 projectsVirva Infotech is a web development company recognized for its adept handling of diverse projects, from website redesigns to complex social networking apps. Client feedback reflects a high satisfaction rate, with 100% of reviewers highlighting their project management skills and commitment to delivering on time and within budget. Their flexibility and dedication to client success are frequently praised.
Reviews mention Communicative
Clients have highlighted Virva Infotech's exceptional communication skills, noting their professionalism and transparency throughout the project. One client specifically remarked on their responsiveness to needs and dedication to meeting all requirements, emphasizing effective communication via email and messaging apps. The overall sentiment reflects a strong appreciation for their communicative approach, with an expectation that they maintain high standards in client care and communication moving forward.-
E-Commerce Development for Product Design Firm
5.0 Feb 18, 2025Virva Infotech’s processes are transparent and communication is professional. They were flexible with pricing and delivery. Client care, communication and development standards are very high and we hope they keep it that way.
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Industry Experience
Virva Infotech has garnered positive feedback across several industries, including Design, Information Technology, and Advertising & Marketing. Clients commend their expertise in website development, e-commerce integration, and application design, highlighting significant outcomes such as increased web traffic and client retention. The overall sentiment reflects a strong commitment to project success, timely delivery, and effective communication, making them a suitable partner for businesses seeking support in digital transformation and marketing solutions.
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Design Information technology Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Virva Infotech offers excellent value for money, with pricing fitting their budgets and aligning well with project expectations. For instance, one client highlighted the 'good value for cost' and the company's flexibility with pricing. Another mentioned that they consistently meet or remain under budget while delivering quality work on time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and transparency of pricing, contributing to a strong partnership.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Hindi
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UndisclosedUndisclosed250 - 999Gdańsk, Poland
Services provided
10% Customer Service Outsourcing15% Application Management & Support15% Application Testing +610% Call Center Services10% Custom Software Development10% IT Managed Services10% IT Staff Augmentation10% Mobile App Development10% Web DevelopmentFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 3 projectsAplitt sp. z o.o. is a technology solutions company that specializes in developing financial software and mobile applications, with particular expertise in data migration and system integration. Reviews indicate overwhelmingly positive feedback, highlighting their technical proficiency, adaptability, and effective communication. Approximately 90% of reviewers commend their professional approach and timely project delivery, with minor suggestions for improved project management and user support in future endeavors.
Reviews mention Accommodating
Aplitt sp. z o.o. received positive feedback for their accommodating nature, particularly in their responsiveness to client needs and effective communication. Clients noted their adaptability and commitment to user satisfaction, emphasizing that Aplitt tailored solutions to meet specific project requirements. One client highlighted their professionalism and problem-solving capabilities, stating that these traits were instrumental in delivering the project on time and ensuring a smooth engagement.-
Software Dev & Data Migration for Financial Services Co
5.0 Oct 25, 2023Overall, Aplitt's project management approach was effective in delivering the project on time, responding to our needs promptly, and maintaining clear communication throughout the engagement. Their professionalism, adaptability, and problem-solving capabilities were key factors contributing to the project's success. Aplitt sp. z o.o. impressed us with their blend of technical prowess, adaptability, timeliness, and strong commitment to effective communication and user satisfaction.
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Industry Experience
Aplitt sp. z o.o. has demonstrated significant expertise in the financial services industry, receiving positive feedback for their effective project management and adaptability. Clients praised their ability to deliver timely solutions, such as mobile applications and secure financial systems. Their strong communication skills and commitment to meeting client needs were highlighted as key strengths. Overall, Aplitt is well-suited for projects in the financial sector, particularly those requiring software development and integration.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with Aplitt sp. z o.o.'s overall cost and value for money, noting that the company's pricing fits within their budgets while delivering high-quality results. One client highlighted 'good value for cost' as a key reason for their selection, while another praised Aplitt's flexibility and professional approach. Overall, the sentiment reflects that Aplitt provides competitive pricing coupled with effective service, making them a recommended partner for future projects.Was this helpful?
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$1,000+$100 - $149 / hr250 - 999Gurugram, India
Services provided
20% Customer Service Outsourcing20% AI Development20% Logistics & Supply Chain Consulting +315% Custom Software Development15% Document Digitization & Management10% AI AgentsFocus Areas
40% Order Processing & Taking30% Chat Support Services30% Email Support ServicesSee all 5 projectsInfo-X is a logistics and supply chain solutions provider, specializing in back office support, data integration, and workflow automation for NVOCCs and freight forwarders. Reviewers consistently praise Info-X for its exceptional project management, timely delivery, and high-quality solutions, resulting in improved efficiency and customer satisfaction. Positive feedback overwhelmingly dominates at 100%, highlighting their professionalism, value for cost, and effective communication.
Reviews mention Exceptional performance
Clients have consistently praised Info-X for their exceptional performance, highlighting their ability to deliver comprehensive support in logistics and transport operations. One CEO noted that the team significantly reduced errors and saved time, while another emphasized their impressive reliability in meeting deadlines. The feedback reflects a strong sentiment of satisfaction, with clients stating there are no areas for improvement, underscoring Info-X's value and effectiveness in their engagements.-
Back-Office Outsourcing for Logistics Company
5.0 Apr 29, 2026Info-X has helped us work with multiple companies, including Oceanic, Asstra, and Express Ocean. The team has helped us reduce errors and save time. Info-X always delivers on time. We communicate via email and messaging apps. The individuals that work for Info-X are exceptional.
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3 of 3 reviews are 5 stars$200,000 – $999,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews highlight Info-X's exceptional professionalism, effective communication, and ability to deliver tailored solutions across logistics operations. Clients, such as the CEO of NVO Container Line, reported increased profitability and reduced manual tasks by 30%-40%. Positive remarks about the team's responsiveness and understanding of client needs were common, with no significant areas for improvement noted. Overall, clients expressed strong satisfaction with Info-X's services, emphasizing their value and successful project outcomes.Was this helpful?
Industry Experience
Info-X has demonstrated considerable expertise in the Supply Chain, Logistics, and Transport industry. Clients noted their strengths in operational support, workflow automation, and real-time visibility, significantly improving data accuracy and customer satisfaction. Feedback highlights their professionalism, communication, and tailored solutions, leading to increased efficiency and profitability. Overall sentiment within this industry is highly positive, indicating strong suitability for clients seeking comprehensive logistical and operational enhancements.
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Supply Chain, Logistics, and TransportWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Info-X for providing excellent value for the cost of their services. One CEO noted, 'pricing fit our budget' and highlighted 'good value for cost.' Another client echoed this sentiment, stating they chose Info-X due to their 'good value for the cost.' Overall, feedback indicates that clients feel they receive high-quality service and effective solutions that justify their investment.Was this helpful?
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Undisclosed< $25 / hr250 - 999
Services provided
35% Customer Service Outsourcing35% Sales Outsourcing30% Call Center ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 11 projectsCabilyt is a Customer Service BPO specializing in call center solutions, including lead generation and customer service. Ninety percent of reviews commend their tailored approach and flexibility, contributing to increased leads and customer satisfaction. Clients appreciate Cabilyt's efficient project management and proactive communication, though some suggest enhancing reporting tools for deeper insights.
Reviews mention Timely
Client feedback consistently highlights Cabilyt's commitment to timely project management and responsiveness. One client noted, 'They were always on time and easy to work with,' while another stated, 'They delivered what they promised and always updated us on progress.' The overall sentiment is highly positive, with clients appreciating the proactive communication and quick turnaround on requests, contributing to a smooth project experience.-
Sales Outsourcing for Real Estate Firm
5.0 Aug 8, 2025They’re easy to work with. We had regular check-ins. If we needed changes they made them fast. Communication was always open.
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Lead Generation Services for Real Estate Company
5.0 Sep 5, 2025They were always on time and easy to work with. If I had a need or question, they listened and came back with solutions quickly.
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Industry Experience
Cabilyt has demonstrated solid expertise in the real estate, software, business services, and IT services industries. Clients from the real estate sector praise their lead generation and organizational skills, noting significant increases in qualified leads and successful deal closures. In the software industry, feedback highlights their effectiveness in driver recruitment and operational support. Overall, Cabilyt is regarded as dependable and proactive, making them a strong fit for clients in real estate and technology-focused sectors.
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Business services IT Services Software Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cabilyt's strong value for money, noting that their pricing fits within budget while delivering exceptional results. A realtor stated, "good value for cost," emphasizing the quality of leads generated. Another client praised Cabilyt for their proactive approach and effective communication, which streamlined operations and reduced costs. Overall, feedback reflects a positive sentiment regarding Cabilyt's ability to provide high-quality services at competitive prices.Was this helpful?
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$1,000+< $25 / hr50 - 249Gurugram, India
Services provided
25% Customer Service Outsourcing45% Call Center Services15% Content Moderation Services +210% Sales Outsourcing5% Back Office OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 12 projectsTech Fi Technologies specializes in Customer Support Outsourcing with a focus on chat support services. The overall feedback highlights their timely, high-quality resolutions, strong project management, and responsiveness. Clients appreciate their detailed reporting and analytics, which contribute to improved customer satisfaction scores.
Reviews mention Collaborative
Tech Fi Technologies has received positive feedback regarding their collaborative approach. A CEO noted their impressive ability to work together to achieve common goals, highlighting effective teamwork throughout the project. The overall sentiment reflects satisfaction with their collaborative efforts, emphasizing successful communication and cooperation, which contributed significantly to the project's success. Clients appreciate this collaborative spirit, indicating it as a key strength of the company.-
Web Design & Development Services for HR Platform
5.0 Feb 3, 2020The way they collaborated to achieve a common goal or complete a task was the most impressive.
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Industry Experience
Tech Fi Technologies has demonstrated expertise in various industries including Software, Legal, Nonprofit, Healthcare, Real Estate, Consumer Products, and Human Resources. Clients report strong satisfaction with their web development and call center services, noting effective communication, timely delivery, and attention to client feedback. Particularly in sectors like Healthcare and Nonprofits, their impact is seen in enhancing user engagement. Overall, their strengths lie in project management, custom web solutions, and building long-term client relationships across multiple sectors.
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Software Legal Nonprofit Healthcare Real estate Consumer Products Human Resources Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Tech Fi Technologies has received positive feedback regarding their cost-effectiveness and overall value for money. Clients highlighted their competitive pricing, with one stating they charged a 'very fair amount not too high and not too low.' Another client emphasized their impressive efficiency and the quality of work delivered within budget. Overall, the sentiment reflects satisfaction with the balance of cost and quality, positioning Tech Fi as a strong choice for budget-conscious projects.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999Montego Bay, Jamaica
Services provided
20% Customer Service Outsourcing40% Call Center Services20% Sales Outsourcing +210% Back Office Outsourcing10% IT Managed ServicesFocus Areas
25% Order Processing & Taking30% Phone Support Services25% Chat Support Services +120% Email Support ServicesSee all 3 projectsGenesis Support Solution LTD is a call center service provider recognized for its dedicated and hardworking team. Reviews highlight their ability to improve client operations through effective call and email support. Approximately 100% of the feedback is positive, emphasizing their proactive approach to enhancement and efficient communication, leading to client satisfaction and increased sales.
Industry Experience
Genesis Support Solution LTD has demonstrated expertise in the telecommunications industry, providing call center services that enhance client operations. Feedback highlights their dedicated and hardworking team, effective communication, and ability to improve performance metrics. Clients have noted positive impacts on sales and customer satisfaction. Overall sentiment in this sector is favorable, making them a strong candidate for telecommunications projects.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients perceive Genesis Support Solution LTD as offering strong value for money, with feedback highlighting their hardworking and dedicated team. One client noted the company's effective communication and daily performance reports, which contributed to improved client operations. While there were minor concerns regarding individual agent attitudes, overall sentiment remains positive, indicating satisfaction with the service quality relative to the cost.Was this helpful?
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$1,000+Undisclosed50 - 249Málaga, Spain
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsAtender Group is a reliable and trustworthy partner specializing in building interactive platforms for businesses. The feedback highlights their effective communication and genuine interest in client growth, receiving 100% positive reviews. Clients note their impressive commitment to improvement and fostering long-term relationships.
Industry Experience
Atender Group has received positive feedback primarily in the Advertising & Marketing sector, recognized for their reliability, effective communication, and genuine interest in client growth. Their collaborative approach has facilitated measurable outcomes and strong partnerships, making them a preferred provider in this industry. Potential clients in Advertising & Marketing can expect a trustworthy and committed partner in Atender Group, with a proven track record of successful collaborations and impactful results.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Atender Group is perceived as a reliable partner that provides good value for money. Clients appreciate their commitment to collaboration and growth, with one client noting, "They are trustworthy and reliable, and their communication enables great results." Overall sentiment indicates satisfaction with the pricing relative to the quality of service, as no areas for improvement were identified in terms of cost efficiency.Was this helpful?
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$1,000+< $25 / hr50 - 249
Services provided
30% Customer Service Outsourcing10% Content Marketing10% Conversion Optimization +510% Email Marketing10% IT Staff Augmentation10% Pay Per Click10% Search Engine Optimization10% Social Media MarketingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 6 projectsBolsterBiz is a Customer Support Outsourcing company that excels in providing high-caliber customer service, onboarding, and operational support across various industries. With a 100% positive feedback rate, reviews consistently highlight their responsiveness, professionalism, and alignment with client values. Approximately 40% of reviewers commend BolsterBiz for their ability to improve operational efficiency and customer satisfaction.
Reviews mention Open to feedback
The feedback regarding BolsterBiz's openness to feedback is predominantly positive. Clients appreciate their ability to adapt swiftly to evolving requirements, as highlighted by Priya's prompt implementation of adjustments to align with Sud Scrub's workflows. The collaboration is described as active and productive, with clients noting that BolsterBiz effectively understands operational needs. A minor suggestion for improvement involves optimizing meeting frequency for better efficiency, indicating a willingness to consider client input for ongoing enhancement.-
Customer Service Outsourcing for Silicone Scrubber Co
5.0 Feb 17, 2026Priya demonstrates consistent and reliable project management in her ongoing role supporting Sud Scrub. She completes assigned deliverables within expected timeframes and maintains steady coverage during her scheduled hours. She is responsive to feedback and implements adjustments promptly to align with our evolving workflows and engagement standards. Our collaboration remains active and productive.
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3 of 3 reviews are 5 stars3 new reviews for Customer Service Outsourcing servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback on BolsterBiz highlights their exceptional customer support and onboarding services. Clients praised their responsiveness, with a 100% response rate within 30–60 minutes, and commended their professionalism and understanding of specific industry needs. For example, Parichute noted that BolsterBiz's support has significantly enhanced their onboarding process. Overall, clients expressed high satisfaction, citing BolsterBiz's dedication and ability to deliver on time while fostering a strong partnership.Was this helpful?
Industry Experience
BolsterBiz has demonstrated strong expertise in eCommerce, Gaming, Financial Services, and Non-profit sectors. In eCommerce, clients praised their ability to align with brand voice and improve customer engagement. The Gaming industry highlighted their efficiency in customer support, significantly reducing response times. In Financial Services, BolsterBiz enhanced ticket management and customer satisfaction scores. Non-profit clients appreciated their quick response rates and tailored support. Overall, feedback indicates BolsterBiz is well-suited for businesses prioritizing customer service excellence across these diverse industries.
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eCommerce Gaming Financial services Non-profitWas this helpful?
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Undisclosed$25 - $49 / hr10 - 49Karachi, Pakistan
Services provided
10% Customer Service Outsourcing60% Sales Outsourcing20% Call Center Services +110% CRM Consulting and SIFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 3 projectsMunzai Solutions is a Customer Service BPO specializing in outsourced customer support and outbound lead generation. With a focus on building scalable sales pipelines, they earned high praise for their adaptability, proactive communication, and commitment to results. Approximately 90% of reviewers emphasize their flexibility and ability to tailor services, while a minority suggest improvements in early-stage industry knowledge and strategic targeting.
1 of 1 reviews is 5 stars1 new review for Customer Service Outsourcing servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients praised Munzai Solutions for their adaptability, proactive communication, and strong project management, resulting in over 250 targeted leads and a $400K outbound pipeline within three months. Notable feedback highlighted their responsiveness to shifting priorities and meticulous tracking of activities. However, suggestions for improvement included enhancing industry knowledge during onboarding and providing more strategic insights for targeting. Overall, the sentiment is highly positive, reflecting a reliable partner in lead generation.Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 stars1 new review for Order Processing & Taking in past 6 monthsUnknown avg. project costOrder Processing & Taking Experience
Munzai Solutions has received overwhelmingly positive feedback for their Order Processing & Taking services, with 90% of reviewers highlighting their adaptability, responsiveness, and effective lead generation. Clients praised their organizational skills and proactive communication, resulting in over 250 leads and 12 scheduled meetings within three months. While areas for improvement include deeper industry knowledge and strategic targeting insights, overall sentiment indicates that Munzai is a reliable partner committed to achieving measurable outcomes.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Munzai Solutions' strong value for money, noting that their pricing aligns well with budget expectations. A co-founder remarked on the 'good value for cost' and a Sales Director emphasized that pricing fit their budget while delivering significant results, including generating over 250 targeted leads. Overall, the sentiment reflects satisfaction with cost-effectiveness and the quality of services provided, reinforcing Munzai Solutions as a reliable partner for achieving business goals.Was this helpful?
More responsive than most other service providers
Get in TouchMunzai Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Cincinnati, OH
Services provided
10% Customer Service Outsourcing30% Call Center Services25% IT Managed Services +225% Market Research10% Sales OutsourcingFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 1 projectsRDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.
Industry Experience
RDI Corporation has demonstrated expertise primarily in the real estate industry, particularly in property management and development. Clients have praised their strengths in managing network infrastructure and cloud services, highlighting their reliability and value for cost. The overall sentiment is positive, with clients noting efficient communication and personalized service. Potential buyers in the real estate sector will find RDI Corporation a strong candidate for network and cloud management projects.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding RDI Corporation's cost-effectiveness and value for money. One IT Manager highlighted that RDI's pricing fit their budget and emphasized the good value for the cost, citing high ratings as a key reason for their selection. The long-term functionality of the network, maintained for over 14 years, further underscores the company's ability to deliver quality service at a competitive price.Was this helpful?
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$1,000+< $25 / hr250 - 999
Services provided
40% Customer Service Outsourcing30% Back Office Outsourcing15% Call Center Services +115% Sales OutsourcingFocus Areas
20% Order Processing & Taking40% Chat Support Services20% Email Support Services +120% Phone Support ServicesSee all 3 projectsANTS is a Customer Service Outsourcing (CSO) company specializing in creating efficient sales and support teams. Their services have led to a 74% increase in net sales and a 39% growth in returning customer requests. Reviews highlight their result-oriented approach, flexibility, and 24/7 availability, with 100% positive feedback emphasizing prompt responsiveness and innovative problem-solving.
1 of 1 Customer Service Outsourcing reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Petroleum Products Trading Company
5.0 — ANTS provides ongoing phone support and after-sales support for a petroleum products trading company. The team created a script sale strategy and post-selling services strategy. Read moreWas this helpful?
Industry Experience
ANTS demonstrates strong expertise in the Energy & Natural Resources sector, particularly in petroleum products trading. The company has been praised for forming efficient sales teams and implementing effective post-selling service strategies, which led to a 74% increase in net sales and a 39% rise in repeat customer requests. Clients appreciate ANTS for their result-oriented approach, flexibility, and responsiveness, indicating a positive overall sentiment in this industry.
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Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients perceive ANTS as offering good value for money, with one review highlighting their competitive pricing and alignment of company values. The Co-Managing Partner of Nord Energy LLC noted that ANTS provided a flexible management approach and 24/7 support, contributing to a significant 74% growth in net sales. Overall, feedback indicates satisfaction with the cost relative to the results achieved, affirming ANTS's effectiveness as a partner.Was this helpful?
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UndisclosedUndisclosed10 - 49
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 4 projectsConversational is a professional answering service and virtual receptionist company that provides bilingual call handling and customer support solutions. With a 100% positive client feedback rate, reviewers commend Conversational for their professionalism, reliability, and ability to project a large company image. Clients appreciate their seamless call management and personalized service, which aids in business scaling and efficient client interaction.
Reviews mention Great project management
Clients have expressed high satisfaction with Conversational's project management, noting their ability to set and exceed expectations. One client highlighted the seamless communication through email and phone, emphasizing that Conversational acts as an integral part of their business. Additionally, the implementation of an Interactive Voice Response system was praised as a significant value-added service, provided without extra charges. Overall, the feedback reflects a strong sentiment regarding their project management effectiveness and commitment to client success.-
Receptionist Services for IT Services Company
5.0 Nov 17, 2021Conversational has done very well — they set expectations at the beginning and have so far exceeded them. We primarily communicate through email and phone calls. I usually call them when I need something from them.
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Industry Experience
Conversational has demonstrated expertise in the IT Services and Consulting industries. Clients in IT Services commend their professionalism and efficiency in handling inbound calls, which significantly improved customer engagement and business scaling. Consulting clients appreciate the bilingual communication and enhanced professional image provided by Conversational's services. Overall, feedback indicates strong reliability and value, making Conversational a fitting choice for businesses seeking effective customer call management and professional representation.
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IT Services ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express high satisfaction with Conversational's cost-effectiveness and value for money. One client noted that they scaled their business without excessive spending, while another appreciated the professional image provided for just $129 monthly. Additionally, a managing partner highlighted the exceptional value, stating they believe Conversational offers the best return on investment compared to competitors. The sentiment reflects that Conversational delivers reliable services that justify their pricing, making them a financially feasible option for various businesses.Was this helpful?
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$1,000+Undisclosed50 - 249
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 1 projectsSupporto is a customer service company specializing in multilingual communication and 24/7 client interaction. Reviews highlight their efficiency, with 100% of feedback noting their quick response times and professional demeanor. They are particularly praised for their adaptability and the positive impact they have on company reputation, with no significant negatives mentioned.
Industry Experience
Supporto has demonstrated strong expertise in the Advertising & Marketing industry, particularly in managing customer interactions for diverse campaigns, including cryptocurrency betting. Clients appreciate their quick response times, multilingual capabilities, and professional communication, which enhance brand reputation. The overall sentiment is highly positive, reflecting Supporto's impact on client operations and customer satisfaction. Potential clients in the Advertising & Marketing sector can expect efficient service and effective management of customer relations.
Read All ReviewsSelect Industry to see insights
Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Supporto is recognized for providing excellent value for money, particularly in their responsiveness and multilingual capabilities. A marketing officer from White Owl noted that they chose Supporto based on competitive pricing and effective communication. The client emphasized that Supporto's services save significant time and enhance customer satisfaction, leading to positive brand perception. Overall, clients express high satisfaction with the cost-effectiveness and professionalism of Supporto's team.Was this helpful?
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$1,000+< $25 / hr250 - 999Varna, Bulgaria
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +420% IT Managed Services10% IT Staff Augmentation10% Staffing5% RecruitingFocus Areas
10% Order Processing & Taking40% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 20 projectsCustomer Umbrella is a Customer Support Outsourcing company specializing in providing 24/7 support solutions, including call center outsourcing and remote customer care. With 100% positive feedback highlighting their efficiency, professionalism, and industry understanding, they notably reduced response times by 40% and increased player satisfaction by 25%, while saving 30% on support costs.
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Multi-Language Customer Service for HealthTech Co
5.0 — Customer Umbrella provides multi-language customer service for a healthcare technology company. The team manages tickets and communicates with customers in English, Spanish, Mandarin, Japanese, and Read moreWas this helpful?
Industry Experience
Customer Umbrella demonstrates significant expertise across various industries, including Software, Gambling, Design, Manufacturing, Gaming, Retail, Healthcare, and Utilities. Their strengths lie in enhancing operational efficiency, customer support, and seamless integration with client teams. Reviews reflect a positive sentiment regarding their adaptability, responsiveness, and commitment to exceptional service. Clients in the Gaming and Healthcare sectors particularly commend their tailored solutions and proactive communication, making them a strong fit for businesses seeking reliable support in customer-centric environments.
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Software Gambling Design Manufacturing Gaming Retail Healthcare UtilitiesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on Customer Umbrella consistently highlights their strong value for money, with many noting that their pricing aligns well with budget expectations. One client emphasized that Customer Umbrella’s pricing fit their budget while delivering high-quality service, stating they experienced a significant boost in customer satisfaction and operational efficiency. Overall sentiment indicates that clients appreciate the balance of cost and quality, with several reviews mentioning the impressive results achieved without exceeding budgets.Was this helpful?
View PackagesEmail and Live chat Support
English customer support ranges from entry-level to experienced and more technical.Was this helpful?
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UndisclosedUndisclosed250 - 999Pasay, Philippines
Services provided
40% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)20% Sales Outsourcing +210% Back Office Outsourcing10% HR OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 2 projectsReliasourcing Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its strong work culture and dedication, with an impressive 80% CSAT score and significant client revenue achievements. All reviewers highlight their effective project management and timely delivery.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Sales & Customer Service Outsourcing for Healthcare Company
5.0 — Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. Read moreWas this helpful?
Industry Experience
Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.
Read All ReviewsSelect Industry to see insights
Healthcare IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.Was this helpful?
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UndisclosedUndisclosed50 - 249San Antonio, TX
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 1 projectsTAS United is a call center service provider specializing in after-hours support for companies with 24/7 operations. Based on client reviews, the company is praised for its dependability and effective communication, with 100% positive feedback on responsiveness and project management. Initial challenges with script clarity were quickly resolved, ensuring smooth operation and client satisfaction.
Industry Experience
TAS United has demonstrated significant expertise in the healthcare sector, particularly with biomedical companies. Clients emphasize their reliability, effective communication, and the ability to alleviate operational burdens, particularly in providing after-hours support. The overall sentiment is positive, highlighting TAS United's impact in improving employee care and operational efficiency. This provider is well-suited for organizations seeking dependable support in healthcare-related environments.
Read All ReviewsSelect Industry to see insights
HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with TAS United's affordability and value for money, noting their reputation and proximity as key factors in the selection process. One client highlighted that the company significantly reduced the workload on their occupational nursing staff while providing essential after-hours support. Overall, the sentiment is positive, emphasizing dependable service and effective communication, which contribute to the perceived cost-effectiveness of their offerings.Was this helpful?
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 15 Order Processing Companies
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
25% Customer Service Outsourcing25% Order Processing & Taking75% Other -
$10,000+< $25 / hr250 - 999San Pablo City, Philippines
Ability to deliver
38.7/40.020/20 Reviews10/10 Clients & Experience8.7/10 Market PresenceService focus
40% Customer Service Outsourcing20% Order Processing & Taking60% Other -
$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Ability to deliver
38.4/40.018.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Customer Service Outsourcing30% Order Processing & Taking85% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
35% Customer Service Outsourcing10% Order Processing & Taking65% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.8/40.020/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Customer Service Outsourcing55% Order Processing & Taking90% Other -
$1,000+< $25 / hr250 - 999Dnipro, Ukraine
Ability to deliver
36/40.016.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
55% Customer Service Outsourcing25% Order Processing & Taking45% Other -
$5,000+< $25 / hr1,000 - 9,999Kyiv, Ukraine
Ability to deliver
35.7/40.020/20 Reviews9/10 Clients & Experience6.7/10 Market PresenceService focus
65% Customer Service Outsourcing20% Order Processing & Taking35% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
50% Customer Service Outsourcing50% Order Processing & Taking50% Other -
$50,000+< $25 / hr10,000+Wei Fang Shi, China
Ability to deliver
34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing25% Order Processing & Taking50% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.6/40.016.4/20 Reviews9.3/10 Clients & Experience8.9/10 Market PresenceService focus
30% Customer Service Outsourcing100% Order Processing & Taking70% Other -
$1,000+< $25 / hr250 - 999Kyiv, Ukraine
Ability to deliver
37.5/40.018.6/20 Reviews10/10 Clients & Experience8.9/10 Market PresenceService focus
50% Customer Service Outsourcing10% Order Processing & Taking50% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.4/40.015.8/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
50% Customer Service Outsourcing15% Order Processing & Taking50% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.5/40.016.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing10% Order Processing & Taking50% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
30% Customer Service Outsourcing20% Order Processing & Taking70% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
30% Customer Service Outsourcing50% Order Processing & Taking70% Other -
$10,000+$25 - $49 / hr250 - 999Ho Chi Minh, Vietnam
Ability to deliver
36.9/40.017.4/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Customer Service Outsourcing40% Order Processing & Taking90% Other -
$1,000+< $25 / hr10 - 49Manila, Philippines
Ability to deliver
35.9/40.018.4/20 Reviews9.8/10 Clients & Experience7.7/10 Market PresenceService focus
75% Customer Service Outsourcing27% Order Processing & Taking25% Other -
UndisclosedUndisclosed1,000 - 9,999Noida, India
Ability to deliver
31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$10,000+Undisclosed250 - 999Nijmegen, Netherlands
Ability to deliver
33.2/40.015.8/20 Reviews9.7/10 Clients & Experience7.7/10 Market PresenceService focus
45% Customer Service Outsourcing25% Order Processing & Taking55% Other -
$5,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Ability to deliver
34.2/40.017.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Customer Service Outsourcing15% Order Processing & Taking70% Other -
$1,000+< $25 / hr1,000 - 9,999Angeles, Philippines
Ability to deliver
35.4/40.017/20 Reviews10/10 Clients & Experience8.4/10 Market PresenceService focus
30% Customer Service Outsourcing10% Order Processing & Taking70% Other -
$1,000+< $25 / hr250 - 999
Ability to deliver
34.9/40.017.2/20 Reviews7.9/10 Clients & Experience9.7/10 Market PresenceService focus
55% Customer Service Outsourcing15% Order Processing & Taking45% Other -
$1,000+< $25 / hr50 - 249Afton, WY
Ability to deliver
35.9/40.019/20 Reviews7.1/10 Clients & Experience9.7/10 Market PresenceService focus
65% Customer Service Outsourcing15% Order Processing & Taking35% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Customer Service Outsourcing40% Order Processing & Taking75% Other -
$1,000+Undisclosed1,000 - 9,999Makati, Philippines
Ability to deliver
32.1/40.017.2/20 Reviews8/10 Clients & Experience6.8/10 Market PresenceService focus
20% Customer Service Outsourcing25% Order Processing & Taking80% Other -
$50,000+Undisclosed1,000 - 9,999Margate, FL
Ability to deliver
31.2/40.014.6/20 Reviews6.9/10 Clients & Experience9.7/10 Market PresenceService focus
50% Customer Service Outsourcing23% Order Processing & Taking50% Other -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
30% Customer Service Outsourcing25% Order Processing & Taking70% Other -
$1,000+< $25 / hr250 - 999Amsterdam, Netherlands
Ability to deliver
33.2/40.016.4/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
45% Customer Service Outsourcing20% Order Processing & Taking55% Other -
$1,000+< $25 / hr1,000 - 9,999London, England
Ability to deliver
30.3/40.015.6/20 Reviews7.6/10 Clients & Experience7.1/10 Market PresenceService focus
30% Customer Service Outsourcing30% Order Processing & Taking70% Other -
$1,000+< $25 / hr50 - 249Sugar Land, TX
Ability to deliver
37.9/40.019.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
30% Customer Service Outsourcing12% Order Processing & Taking70% Other
Latest Order Processing Articles
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