Top Order Processing Services

Ratings Updated: February 4, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Staff Outsourcing Solutions

4.4 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

10% Customer Service Outsourcing

10% Back Office Outsourcing

10% Business Consulting +7

10% Call Center Services

10% Demand Generation Marketing

10% Ecommerce Marketing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Sales Outsourcing

Focus Areas

10% Order Processing & Taking

50% Phone Support Services

25% Chat Support Services +1

15% Email Support Services

Staff Outsourcing Solutions is a Customer Service BPO providing Remote Customer Care and Call Center Solutions. The company is noted for its cost-effective services and cultural alignment with clients. With a 100% positive feedback rate, clients commend their efficiency, ease of collaboration, and high-quality service, with 60% of reviewers highlighting responsiveness and adaptability to evolving business needs.

See all 8 projects
Reviews mention Accommodating
Clients consistently commend Staff Outsourcing Solutions for their accommodating nature, particularly in adapting to complex requirements and maintaining effective communication. One client highlighted their impressive response times and willingness to collaborate for desired outcomes, while another noted the seamless onboarding and adaptability of staff to their needs. Overall, the sentiment reflects a high level of satisfaction with the company's flexibility and customer-centric approach.

Sales Services for Travel Company

5.0 Dec 10, 2019

The most impressive thing is the ability to adapt to our requirements, as our account is quite complicated. Their response times are impressive and always work with us to get to the desired outcome.
Read Full Review

Customer Service Outsourcing for E-Commerce Facilitator

5.0 Nov 15, 2019

There was quite a first impression left by how fluent in English their employees could speak and type. They were quite adaptable to our needs as well.
Read Full Review

Read All Reviews

Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 stars

Unknown avg. project cost

Order Processing & Taking Experience

Staff Outsourcing Solutions demonstrates strong expertise in Order Processing & Taking, receiving overwhelmingly positive feedback from clients. A notable 100% of reviewers highlight the company's responsiveness and ability to manage customer inquiries effectively. Clients report significant increases in the volume of handled emails, chats, and calls. The team's adaptability and high-quality candidate selection are frequently praised, contributing to seamless project execution. Overall sentiment is exceptionally positive, with no negative feedback noted in the reviews.
Read Most Recent Review

Was this helpful?

1 of 2 Customer Service Outsourcing reviews are 5 stars

$10,000,000 + avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Footwear Company
4.5 — Staff Outsourcing Solutions has provided call center services for a footwear retailer. They have managed the client's customer experience and back office. Read more
Read 2 Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients consistently highlight Staff Outsourcing Solutions' competitive pricing and strong value for money. One client noted that their pricing fit their budget while delivering excellent service, stating it provided a 'good value for cost.' Another client emphasized that their investment led to improved customer satisfaction and operational efficiency, ultimately resulting in increased profits compared to their service costs. Overall, feedback indicates high satisfaction with the company's pricing relative to the quality of service provided.
Read All Reviews

Was this helpful?
View Profile
Empire Global Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

30% Customer Service Outsourcing

30% Back Office Outsourcing

30% Call Center Services +1

10% Sales Outsourcing

Focus Areas

30% Order Processing & Taking

40% Phone Support Services

25% Email Support Services +1

5% Chat Support Services

Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.

See all 1 projects

Industry Experience

Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
Read All Reviews

Select Industry to see insights

Other Industry

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
Read All Reviews

Was this helpful?

View Profile
BonBon Strategic

4.9 5 reviews

$1,000+

$100 - $149 / hr

2 - 9

Lafayette, LA

Services provided

10% Customer Service Outsourcing

25% Business Consulting

20% Back Office Outsourcing +6

10% Financial Consulting

10% IT Strategy Consulting

10% Logistics & Supply Chain Consulting

6% HR Consulting

6% HR Outsourcing

3% Staffing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

BonBon Strategic is a strategic operations and consulting firm specializing in business process optimization, marketing strategy, and operational management. Overwhelmingly positive feedback highlights Kate's responsive communication, strategic insight, and ability to streamline processes, with 100% of reviewers noting her effectiveness in managing diverse tasks and improving business efficiency. Clients commend her ability to transform business operations and provide tailored solutions for entrepreneurs.

See all 5 projects
Reviews mention Transparent
Clients have consistently praised BonBon Strategic for their transparency throughout the engagement process. One client noted that they clearly communicated their capabilities and delivered on their promises, stating, 'BonBon Strategic told me upfront what they would be able to do for my business, and they hit every mark.' This sentiment reflects a strong overall satisfaction with their honest and open communication, contributing significantly to successful project outcomes.

Back Office Outsourcing for Rental Management Company

5.0 Jul 29, 2022

BonBon Strategic told me upfront what they would be able to do for my business, and they hit every mark. I also appreciated how transparent they were about everything. Aside from that, the replacement they hired was one of the best players I’ve ever worked with.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

BonBon Strategic has demonstrated expertise across several industries including IT Services, Other, Construction, Real Estate, and Food & Beverages. Clients have praised their ability to streamline business operations, enhance marketing strategies, and establish effective communication systems. Overall sentiment is positive, highlighting BonBon's strengths in project management, responsiveness, and tailored support, making them an excellent fit for small businesses seeking operational efficiency and strategic growth.
Read All Reviews

Select Industry to see insights

Construction Real estate IT Services Other Industry Food & Beverages

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend BonBon Strategic for their cost-effective services and excellent value for money. One client noted that the initial assessment and subsequent agreement were reasonably priced, leading to significant cost savings through expense analysis. Another client highlighted the impressive return on investment, stating that their business grew from five to 40 units, attributing this success to BonBon's support. Overall, feedback indicates high satisfaction with the pricing relative to the quality and efficiency of services provided.
Read All Reviews

Was this helpful?

View projects from:

United States (4) Canada (1)
View Profile

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Lambent Outsourcing

5.0 4 reviews

Undisclosed

< $25 / hr

10 - 49

Birmingham, AL

Services provided

15% Customer Service Outsourcing

20% Back Office Outsourcing

20% Content Marketing +4

15% Search Engine Optimization

10% Business Consulting

10% Call Center Services

10% Social Media Marketing

Focus Areas

22% Order Processing & Taking

28% Chat Support Services

28% Email Support Services +1

22% Phone Support Services

Lambent Outsourcing is a versatile consulting firm that specializes in branding, website design, marketing strategy, and back-office operations. The company is highly regarded for its ability to understand client needs, seamless project management, and innovative solutions. With 100% of reviewers expressing satisfaction and highlighting their expertise and collaborative approach, Lambent consistently impresses clients with quality deliverables and a broad range of services.

See all 4 projects
Reviews mention Results-oriented
Clients express a strong sentiment of satisfaction regarding Lambent Outsourcing's results-oriented approach. One client highlighted their ability to 'listen, develop, create and deliver the right solutions,' emphasizing their expertise and innovation. The consistent delivery of projects on time, even under tight deadlines, further reinforces their commitment to achieving client goals. Overall, feedback indicates that Lambent Outsourcing effectively understands and meets the specific needs of their clients, facilitating successful outcomes.

Web Design for Consulting Company

5.0 Nov 15, 2021

They never cease to impress me with their ability to understand my needs and deliverables. They have worked very closely with me to ensure they get the right results. With my experience in working with them in the past, I know they can offer a real holistic service and so provide all the services my business needs now and in the future, from design, marketing to business processing.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.
Read All Reviews

Select Industry to see insights

Consulting Financial services Telecommunications

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.
Read All Reviews

Was this helpful?

View projects from:

United States (2) Mexico (1) Philippines (1)
View Profile
IQ BackOffice

5.0 2 reviews

$5,000+

Undisclosed

250 - 999

Services provided

20% Customer Service Outsourcing

35% Accounting

35% Back Office Outsourcing +1

10% Call Center Services

Focus Areas

10% Order Processing & Taking

90% Phone Support Services

IQ BackOffice is a back-office service provider specializing in payment processing, cyber security, and legal crowdsourcing services. The company is highly regarded for its innovative technology, excellent customer service, and ability to significantly save clients time and money, with 100% positive feedback. Reviewers frequently mention their strengths in efficiency and safety, with no noted areas for improvement.

See all 2 projects
Reviews mention Professional
Clients express a highly positive sentiment regarding IQ BackOffice's professionalism. Feedback highlights their excellent communication, quality work turnaround, and strong customer service. One client noted significant time savings of 20-30 hours monthly and cost reductions of $5,000, emphasizing the value of their services. The client also praised the team's strength, indicating a strong, ongoing partnership since 2017, with no noted areas for improvement.

Payment Processing Support for Business Services Company

5.0 Nov 2, 2017

The service provider's people are their strength, indicating a professional team that contributes significantly to their success. Their commitment to maintaining a strong team suggests a focus on professionalism and quality service delivery. The ongoing relationship since 2017 also underscores their consistent professional performance.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

IQ BackOffice has demonstrated expertise in the healthcare and business services industries, providing innovative and efficient back-office solutions. Clients have praised their ability to enhance operational efficiency, save time, and reduce costs. Overall sentiment reflects strong satisfaction with their services, emphasizing their excellent customer support and the effectiveness of their technology. Potential clients in healthcare and business services can expect reliable, secure, and impactful support tailored to their operational needs.
Read All Reviews

Select Industry to see insights

Business services Healthcare

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive IQ BackOffice as offering good value for money, highlighting significant cost savings and efficiency improvements. One client reported saving $2,200 monthly and 150 hours of staff time, while another noted a monthly saving of $5,000 with 20-30 hours saved. Their pricing structures vary, with some clients opting for annual packages and others for hourly billing. Overall, feedback indicates satisfaction with both cost-effectiveness and service quality.
Read All Reviews

Was this helpful?
View Profile
Pac Biz Contact Center Outsourcing

4.7 3 reviews

$1,000+

< $25 / hr

50 - 249

Dumaguete, Philippines

Services provided

45% Customer Service Outsourcing

45% Call Center Services

10% Back Office Outsourcing

Focus Areas

10% Order Processing & Taking

50% Phone Support Services

30% Chat Support Services +1

10% Email Support Services

Pac Biz Contact Center Outsourcing is a company specializing in call center and virtual assistant services. Reviews highlight their transparency, reliable customer service, and effective workflow, with 100% positive feedback on their ability to improve efficiency and client satisfaction. Clients praise their quality assurance processes and seamless integration with existing teams.

See all 3 projects
Reviews mention Team players
Clients have praised Pac Biz for their collaborative approach and effective integration with in-house teams. One client noted that Pac Biz agents seamlessly fit in with local employees and maintained open communication through various channels. The constant contact between account managers and the client ensures a smooth workflow. Overall, the sentiment reflects a strong appreciation for Pac Biz as a team player, contributing positively to client objectives and fostering a cohesive working relationship.

Data Entry & Contact Support for Marketing Company

5.0 Feb 9, 2021

Agents through Pac Biz fit in well with local employees, covering shifts and asking questions when necessary. Account managers are in constant contact to ensure a smooth, understood workflow. Agents attend company meetings and act as normal part of team.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Pac Biz Contact Center Outsourcing has demonstrated strong expertise across diverse industries, including Media, Advertising & Marketing, and Financial Services. Clients commend their effective communication, quality customer service, and ability to enhance operational efficiency. The company has significantly impacted the advertising sector by improving lead capture and client satisfaction, while in financial services, their reliable handling of inbound calls has increased sales efficiency. Overall sentiment is positive, indicating Pac Biz is a suitable partner for businesses in these sectors.
Read All Reviews

Select Industry to see insights

Media Advertising & marketing Financial services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Pac Biz Contact Center Outsourcing is perceived as a cost-effective solution, providing significant value for money. Clients have noted substantial savings, such as one company saving $2,000 monthly while enhancing efficiency and lead capture. The transparent pricing structure, including hourly fees, allows for flexibility. Overall, clients commend the company's quality of service, with one client emphasizing that the engagement led to improved customer satisfaction without the burden of in-house hiring costs.
Read All Reviews

Was this helpful?
View Profile
Southwest Recovery Services

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Addison, TX

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

30% Order Processing & Taking

30% Phone Support Services

20% Chat Support Services +1

20% Email Support Services

Southwest Recovery Services is a debt collection agency that specializes in managing overdue accounts, updating billing details, and negotiating payments. The company is praised for its high success rate of 50% in collections, with positive feedback from clients who have experienced significant financial recoveries. Clients commend the professionalism and effectiveness of the team, with no areas identified for improvement.

See all 1 projects

1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Southwest Recovery Services reflect a highly positive sentiment, highlighting their effective collection strategies and impressive 50% success rate in recovering overdue accounts. Clients appreciate the team's communication and project management, noting their ability to prevent accounts from aging. One client specifically praised the owner, Steve, for his exceptional sales skills. Overall, the feedback indicates strong satisfaction with the value provided, with no significant areas for improvement identified.
Read 1 Recent Review

Was this helpful?

Industry Experience

Southwest Recovery Services has garnered positive feedback primarily within the business services industry. Their expertise in collections for contractual marketing services has resulted in a notable 50% success rate in recovering overdue accounts, demonstrating significant impact on client accounts. Clients appreciate their effective communication and value for cost, highlighting the provider's strengths in negotiation and account management. Overall sentiment indicates that they are a strong match for businesses seeking efficient recovery solutions.
Read All Reviews

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have highlighted Southwest Recovery Services as offering good value for their pricing, with one CMO noting their competitive costs in relation to the quality of service provided. The company is praised for its impressive 50% success rate in collections, which clients feel justifies their investment. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, indicating strong value for money.
Read All Reviews

Was this helpful?

View Profile
Outsource Philippines

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Services provided

20% Customer Service Outsourcing

15% Back Office Outsourcing

15% Web Design +6

10% Accounting

10% Content Writing Services

10% Search Engine Optimization

10% Social Media Marketing

5% Employer of Record (EOR) Services

5% Pay Per Click

Focus Areas

30% Order Processing & Taking

35% Chat Support Services

25% Email Support Services +1

10% Phone Support Services

Outsource Philippines is a Customer Support Outsourcing company that excels in providing virtual assistant services and specialist functions like SEO, live chat, and WordPress design. Reviewers highlight their strong project execution, reducing internal workloads by 42% and achieving a 4.7/5 CSAT score. 100% of reviewers commend their proactive communication and flexibility, while 20% suggest improvements in their hiring speed.

See all 2 projects

1 of 1 reviews is 5 stars

1 new review for Customer Service Outsourcing services

$200,000 – $999,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Outsource Philippines highlights their effective virtual assistant services, achieving a 42% reduction in admin workload and improving customer response times significantly. Clients praised their proactive communication and adaptability, noting a 97% SLA compliance in live chat engagements. The ability to onboard new team members quickly without compromising quality was particularly commendable. However, some clients mentioned that the hiring process could be slow. Overall sentiment remains positive, emphasizing strong value for cost and reliable execution.
Read 1 Recent Review

Was this helpful?

1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

SEO, Blog Writing & Customer Service Outsourcing for HR Co
5.0 — Outsource-Philippines provided customer support, blog writing, and SEO services for an HR company. The team handled live chat, email, and phone support, created blog content, and performed SEO for Read more
Read 1 Review

Was this helpful?

Industry Experience

Outsource Philippines has received positive feedback primarily in the business services sector, showcasing expertise in virtual assistant services, SEO, and customer support. Clients noted their ability to significantly reduce administrative workloads and enhance customer response times, achieving high satisfaction ratings. The company's strengths include scalability, proactive communication, and robust operational processes. Overall sentiment is highly favorable, suggesting a strong fit for businesses seeking efficient operational support and improved customer engagement.
Read All Reviews

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Outsource Philippines' competitive pricing and strong cost-to-value ratio. One client noted their 'good value for cost' while achieving significant operational improvements, such as a 42% reduction in internal workload and enhanced customer response times. The company's ability to deliver measurable outcomes at a reasonable price point has been praised, with specific feedback indicating satisfaction with their service levels and performance metrics, reinforcing the overall positive sentiment regarding their value for money.
Read All Reviews

Was this helpful?

View Profile Visit Website
CX Collective

5.0 13 reviews

$5,000+

$150 - $199 / hr

2 - 9

Inglewood, CA

Services provided

20% Customer Service Outsourcing

30% CRM Consulting and SI

20% Business Consulting +2

20% Call Center Services

10% Financial Consulting

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

CX Collective is a Customer Support Outsourcing firm specializing in CX strategy and implementation. Reviews highlight their exceptional communication, responsiveness, and expertise in CX design, with a 100% positive response rate. Clients appreciate their ability to meet deadlines and align with company values, making them a reliable choice for Customer Service BPO needs.

See all 13 projects
Reviews mention Establish clear expectations
Clients have expressed commendation for CX Collective's ability to establish clear expectations throughout the project lifecycle. One client highlighted that timelines were well-planned, and any delays were communicated promptly, ensuring transparency. However, some feedback indicated a need for more industry-specific knowledge to better align with client requirements. Overall, clients appreciated the commitment to seeing projects through, emphasizing the importance of defining clear goals prior to engagement.

Custom Software Development for Healthcare Company

5.0 Oct 4, 2021

It was great. They planned out the timelines, so we knew when to expect certain items or the turnaround time. If there were any delays, they communicated them to us. We didn’t have any problem reaching Ty by email; she was quite responsive. We never had to guess the status of the project, and we could always find out quickly.
Read Full Review

Read All Reviews

Was this helpful?
1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for CX Collective highlights their effective implementation of Zendesk for BidZoo, significantly enhancing customer support efficiency. Clients praised their proactive communication, extensive knowledge, and timely project delivery. Specific commendations include the creation of a searchable help center and detailed playbooks that streamlined operations. Overall, sentiments lean positively, with clients expressing satisfaction and noting no areas for improvement.
Read 1 Recent Review

Was this helpful?

1 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Strategy Development for Pet Supplement Manufacturer
5.0 — A pet supplement manufacturer hired CX Collective for CX strategy development. They handled support desk configuration, workflow design, cx training materials, and Workforce management plan, among Read more
Read 1 Review

Was this helpful?

Industry Experience

The Workforce Pro has demonstrated expertise across diverse industries, including healthcare, e-commerce, consumer products, and nonprofit organizations. Clients commend their deep understanding of customer experience strategies, system optimization, and timely project delivery. Overall sentiment is overwhelmingly positive, with feedback highlighting their professionalism, responsiveness, and ability to tailor solutions to specific industry needs, making them a strong choice for organizations seeking to enhance customer support and engagement.
Read All Reviews

Select Industry to see insights

Consumer Products Healthcare Nonprofit Beauty & Cosmetics Software Retail

Was this helpful?
View Profile
Tafaseel BPO

4.0 1 review

$10,000+

< $25 / hr

1,000 - 9,999

Ajman, United Arab Emirates

Services provided

15% Customer Service Outsourcing

25% Call Center Services

20% Sales Outsourcing +3

15% HR Outsourcing

15% Recruiting

10% Staffing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Tafaseel BPO is a call center service provider offering bilingual agents and live chat support. The reviews consistently highlight their cultural understanding and smooth project management, with 100% positive feedback emphasizing their tailored and innovative solutions. The company is praised for its ambitious and youthful approach, meeting high expectations and building strong client relationships.

See all 1 projects

Industry Experience

Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.
Read All Reviews

Select Industry to see insights

Education

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.
Read All Reviews

Was this helpful?

View Profile
Grupo Noa International

4.0 1 review

Undisclosed

Undisclosed

50 - 249

Services provided

40% Customer Service Outsourcing

20% Call Center Services

15% Language Interpretation +2

15% Sales Outsourcing

10% Back Office Outsourcing

Focus Areas

36% Order Processing & Taking

36% Phone Support Services

17% Email Support Services +1

11% Chat Support Services

Grupo Noa International is a customer support service provider specializing in remote frontend user support and call center services. Reviewers appreciate their cost-efficiency, professionalism, and transparency, with consistent praise for their personalized client engagement and effective project management. While occasional challenges arise at the individual level, 100% of reviews highlight the CEO's dedication and open communication as key strengths.

See all 1 projects

Industry Experience

Grupo Noa International has demonstrated significant expertise in the telecommunications industry, particularly in providing remote user support for service desk operations. Clients appreciate their transparency, professionalism, and ability to adapt to specific challenges, leading to a positive overall sentiment. Their strengths include effective training, quality assurance, and a personalized approach, making them a suitable partner for organizations seeking cost-efficient customer support solutions. Potential clients in telecommunications may find them especially beneficial for managing fluctuating support needs.
Read All Reviews

Select Industry to see insights

Telecommunications

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have generally found Grupo Noa International to offer competitive pricing and good value for money, particularly when compared to other agencies. One client noted they selected Grupo Noa after finding most competitors exceeded their budget, and they have been satisfied with the €4,000 monthly investment for account management. Overall, feedback highlights the company's commitment to transparency and quality service, although some concerns regarding individual agent performance were mentioned.
Read All Reviews

Was this helpful?

View Profile
Koala Customer Care

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Surrey, Canada

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Sales Outsourcing

Focus Areas

20% Order Processing & Taking

30% Phone Support Services

25% Chat Support Services +1

25% Email Support Services

Koala Customer Care is a customer service outsourcing company specializing in managing phone calls and scheduling for businesses. Based on the review, 100% of the feedback is positive, highlighting their organization, reliability, and adaptability. The client appreciated the time savings and effective issue resolution process, with no areas for improvement noted.

See all 1 projects

Industry Experience

Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.
Read All Reviews

Select Industry to see insights

Beauty & Cosmetics

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.
Read All Reviews

Was this helpful?

View Profile
Acelerar Technologies

4.1 5 reviews

Undisclosed

< $25 / hr

50 - 249

Noida, India

Services provided

35% Customer Service Outsourcing

55% Back Office Outsourcing

10% Call Center Services

Focus Areas

37% Order Processing & Taking

44% Chat Support Services

19% Phone Support Services

Acelerar Technologies is a comprehensive back office service provider offering solutions such as payment processing, scheduling support, and data entry services. Reviews indicate a positive client experience, with approximately 80% mentioning excellent communication and time-saving benefits. While some suggest simplification, the majority highlight their overall satisfaction and the company's ability to deliver quality work promptly.

See all 5 projects
Reviews mention Communicative
Acelerar Technologies has received consistently positive feedback regarding their communication skills. Clients noted 'excellent communication in a fast and simple way' and praised their 'ability to work quickly and communicate great.' One client specifically highlighted 'excellent communication at all times,' indicating a strong commitment to maintaining open channels. Overall, the sentiment reflects a high level of satisfaction with the company's communicative approach, enhancing their reputation as a reliable service provider.

Payment Processing for Information Technology Company

4.5 Aug 14, 2017

Savings in plans and services, excellent communication at all times, and well-protected data.
Read Full Review

Financial Services Data Entry & Cleansing

5.0 Aug 12, 2017

Communicating and working quickly. They're great.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Acelerar Technologies has demonstrated expertise across various industries, notably in Legal, Information Technology, IT Services, and Other Industries. Clients appreciate their strong communication, efficiency in service delivery, and cost-saving capabilities, with feedback highlighting significant time and financial savings. Overall sentiment reflects a positive impact, particularly in the IT and Legal sectors, where they are praised for streamlining operations and enhancing productivity. This provider appears to be a strong match for businesses seeking reliable back office support in these domains.
Read All Reviews

Select Industry to see insights

Other Industry Legal Information technology IT Services

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Acelerar Technologies offers competitive pricing and significant value for money, as evidenced by client feedback. One client reported saving $500 monthly and 100 hours of work, while another highlighted savings of up to 12% compared to competitors. Clients consistently praised the company's adaptability and strong communication, with one noting a monthly billing structure that aligns with usage. Overall, Acelerar's services are perceived as cost-effective, with clients expressing high satisfaction regarding their investment.
Read All Reviews

Was this helpful?

View projects from:

Atlanta, Georgia (1) The Bronx, New York (1) Los Angeles, California (1) Salt Lake City, Utah (1) Pell City, Alabama (1)
View Profile
Integra Global Solutions

5.0 9 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Wexford, PA

Services provided

10% Customer Service Outsourcing

20% Accounting

20% Back Office Outsourcing +4

20% Finance & Accounting Outsourcing (FAO)

10% Employer of Record (EOR) Services

10% Other Digital Marketing

10% Recruitment Process Outsourcing

Focus Areas

15% Order Processing & Taking

30% Chat Support Services

30% Email Support Services +1

25% Phone Support Services

Integra Global Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviewers commend the company's reliability, accuracy, and efficient project management, noting that tasks are consistently completed on schedule and with attention to detail. Over 80% of reviews highlight their effective communication and cost-effective services, although some suggest improvements in proactive scheduling and workflow optimization.

See all 9 projects

2 of 2 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Staff Augmentation for Medical Billing Company
5.0 — Integra Global Solutions provides ongoing medical billing services for a medical billing company. The team handles the client's growing workloads and is expected to maintain accuracy and Read more
Read 2 Reviews

Was this helpful?

Industry Experience

Integra Global Solutions has garnered positive feedback across various sectors, particularly in Healthcare and Business Services. Clients commend their efficiency in medical billing and accounting, resulting in improved operational accuracy and reduced workload. In the eCommerce sector, they provide cost-effective solutions that enhance financial reporting and client service capabilities. Overall, the sentiment is strongly favorable, highlighting Integra's expertise, reliability, and proactive communication, making them an ideal partner for companies seeking efficient outsourcing solutions in healthcare, business services, and eCommerce.
Read All Reviews

Select Industry to see insights

Business services Medical Healthcare eCommerce

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (2)

What Clients Have Said
Feedback regarding Integra Global Solutions highlights a consistent sentiment of good value for cost across multiple reviews. Clients appreciated the affordability, with one stating, 'Pricing fit our budget,' and others noting 'good value for cost.' The cost-effectiveness of their services was emphasized, as clients reported significant reductions in overhead and improved operational efficiency. Overall, clients felt that the financial investment in Integra's services yielded substantial returns, both in terms of cost savings and enhanced service quality.
Read All Reviews

Was this helpful?

View Profile
Distance Team

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Limassol, Cyprus

Services provided

80% Customer Service Outsourcing

10% Call Center Services

10% Sales Outsourcing

Focus Areas

20% Order Processing & Taking

30% Phone Support Services

25% Chat Support Services +1

25% Email Support Services

Distance Team is a Customer Service BPO that specializes in outsourced customer support, offering call center solutions and remote customer care. The company has received consistently positive reviews, with 100% of reviewers highlighting their timely project delivery and responsiveness. Clients also appreciate their competitive pricing and strong alignment with company values, indicating a well-regarded and reliable service provider.

See all 2 projects

2 of 2 Customer Service Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support Services for Healthcare Technology Company
5.0 — Distance Team provided customer service support for a healthcare technology company. Read more
Read 2 Reviews

Was this helpful?

Industry Experience

Distance Team has received positive feedback in the Healthcare and Consumer Products industries. Clients highlighted their effective communication, project management, and responsiveness. In Healthcare, they successfully met service level agreements, while in Consumer Products, their customer service support was praised for quality and speed. Overall, Distance Team demonstrates strong value and expertise, positioning them as a suitable partner for projects in both sectors.
Read All Reviews

Select Industry to see insights

Consumer Products Healthcare

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Distance Team for their competitive pricing and strong value for money. The CEO of Abe Health noted the company's 'good value for cost,' while the CEO of DP Fishing Mania highlighted that 'pricing first' aligned with their budget. Overall, reviews reflect satisfaction with cost-effectiveness and the quality of service provided, with no significant areas for improvement mentioned.
Read All Reviews

Was this helpful?

View projects from:

Cyprus (1) Malta (1)

View Profile
Amevalue

5.0 5 reviews

$1,000+

< $25 / hr

10 - 49

Warszawa, Poland

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

15% IT Staff Augmentation +1

5% Call Center Services

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Amevalue is a Customer Service Outsourcing company providing comprehensive customer support services, including Call Center Outsourcing and Customer Care Outsourcing. Reviews indicate high satisfaction, with consistent commendations for their professionalism, responsiveness, and effective project management. Notably, 100% of reviewers emphasize their value for cost and seamless integration with company values.

See all 5 projects

3 of 3 reviews are 5 stars

3 new reviews for Customer Service Outsourcing services

$10,000 – $49,000 avg. project cost

Reviewed 3 times in the past 6 months
Over the past six months, clients have praised Amevalue for their professionalism, responsiveness, and ability to deliver high-quality results. For instance, a project manager from Rishuchi noted a consistent customer satisfaction rating of 4.8, while SHEKO's Head of Customer Support highlighted improved response times and successful integration of AI tools. Overall, feedback reflects strong alignment with client values and effective communication, with minimal areas for improvement identified.
Read 3 Recent Reviews

Was this helpful?

1 of 1 Order Processing & Taking reviews is 5 stars

1 new review for Order Processing & Taking in past 6 months

$10,000 – $49,000 avg. project cost

Order Processing & Taking Experience

Amevalue has received highly positive feedback for their Order Processing & Taking services, with an impressive client satisfaction rate. Clients report significant improvements in response times and customer satisfaction, with CSAT scores rising due to effective SLA management and streamlined processes. Approximately 90% of reviewers noted enhanced operational efficiency and effective integration of AI for handling FAQs. Their project management is noted for its transparency and adaptability, ensuring timely delivery. Overall, Amevalue demonstrates a strong expertise in optimizing customer experience within order processing.
Read Most Recent Review

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Amevalue's competitive pricing and strong value for money. For instance, one reviewer noted, 'Pricing fit our budget' and emphasized 'good value for cost,' while another stated, 'Service, price, people' were impressive aspects of the company. Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the alignment of Amevalue's services with their financial expectations.
Read All Reviews

Was this helpful?

View Profile
Westshore Bpo Pvt Ltd

4.2 17 reviews

$25,000+

< $25 / hr

50 - 249

Bengaluru, India

Services provided

25% Customer Service Outsourcing

20% Business Consulting

20% Call Center Services +3

15% Back Office Outsourcing

10% Financial Consulting

10% Sales Outsourcing

Focus Areas

37% Order Processing & Taking

37% Phone Support Services

15% Chat Support Services +1

11% Email Support Services

Westshore Bpo Pvt Ltd is a Customer Service Outsourcing provider, specializing in Call Center Solutions and Remote Customer Care. The company receives mixed reviews, with approximately 71% of feedback highlighting their professional project management and efficient customer support services. However, 29% of reviews express dissatisfaction, citing unprofessionalism and unmet deliverables.

See all 17 projects
Reviews mention Timely
Clients have consistently praised Westshore Bpo Pvt Ltd for their timely service delivery and effective project management. For instance, one CEO noted that the team provided services on time and maintained clear communication, resulting in a pleasant working relationship. Another client highlighted their consistent on-time delivery of all project components and their accommodating nature regarding requests. Overall, the sentiment reflects a strong appreciation for Westshore's commitment to meeting deadlines and client needs.

Customer Service Outsourcing for Outsourcing & Offshoring Consultancy

5.0 Apr 26, 2024

They managed the project effectively. They consistently delivered everything on time and were very accommodating to our requests.
Read Full Review

Read All Reviews

Was this helpful?
7 of 8 Customer Service Outsourcing reviews are 5 stars

6 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Support for Financial Services Firm
5.0 — Westshore Bpo Pvt Ltd provided customer service support for a financial services firm. The team was responsible for customer ticket handling, news headling monitoring, and content filtering. Read more
Read 8 Reviews

Was this helpful?

Industry Experience

Westshore Bpo Pvt Ltd has received diverse feedback across several industries including Software, IT Services, Healthcare, Financial Services, and Information Technology. They are recognized for their adaptability, project management, and commitment to customer satisfaction, particularly in IT and software sectors. While some clients reported negative experiences, others highlighted effective communication and prompt service delivery. Overall, they are particularly well-suited for IT and software-related projects, but caution is advised for clients in the Software and Healthcare industries.
Read All Reviews

Select Industry to see insights

Software IT Services Healthcare Financial services Information technology Other Industry

Was this helpful?

View projects from:

England (4) United States (2) France (1) India (1) Scotland (1)
View Profile
Kexxel BPO

4.5 1 review

$5,000+

< $25 / hr

50 - 249

Services provided

30% Customer Service Outsourcing

35% Call Center Services

35% Sales Outsourcing

Focus Areas

40% Order Processing & Taking

40% Phone Support Services

10% Chat Support Services +1

10% Email Support Services

Kexxel BPO is a Customer Service BPO specializing in Customer Support Outsourcing and conducting detailed customer service surveys for global clients. Reviews highlight their excellent communication and timely project delivery, with 100% of feedback being positive about their detailed analysis and commitment to meeting tight deadlines, leading to enhanced service improvement for clients.

See all 1 projects
Reviews mention Communicative
Clients consistently highlighted Kexxel BPO's strong communication skills as a key strength. One executive noted that the team maintained fluid communication and completed tasks ahead of schedule, even accommodating clients in different time zones. The proactive engagement and responsiveness to client needs were particularly praised, with one client stating that minor challenges were swiftly resolved due to effective communication. Overall, the sentiment regarding Kexxel BPO's communicative approach is highly positive.

Customer Survey & Analysis for Tech & Consulting Company

4.5 Jan 13, 2024

The Training & Operations leader maintained good communication, which enabled us to bridge gaps. We were very happy with the timeline and the accuracy of the reports & Surveys conducted based on our requirements. The communication between the Kexxel BPO team and our team was fluid. Some minor challenges at the onset of the project were easily fixed due to good communication from the Kexxel Team.
Read Full Review

Read All Reviews

Was this helpful?
0 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Survey & Analysis for Tech & Consulting Company
4.5 — A technology and consulting company hired Kexxel BPO to conduct surveys for over 100 of their customers. The team also provided reports and detailed analyses to the client. Read more
Read 1 Review

Was this helpful?

Industry Experience

Kexxel BPO has demonstrated significant expertise in the consulting industry, particularly in conducting customer surveys for global companies. Feedback indicates strong communication, timely project delivery, and the ability to adapt to client needs, leading to valuable insights for service improvement. Their proven track record in consulting suggests they are well-suited for projects requiring meticulous analysis and customer engagement strategies.
Read All Reviews

Select Industry to see insights

Consulting

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients express strong satisfaction with Kexxel BPO's pricing, noting it aligns well with their budgets while delivering high-quality results. One client highlighted the company's high ratings and cost-effectiveness as key reasons for their selection. The team is praised for exceeding expectations by completing projects ahead of schedule, indicating a strong value for money. Overall, feedback reflects a positive sentiment regarding the company's cost versus the quality of service provided.
Read All Reviews

Was this helpful?
View Profile
@liveconx

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cornwall, Canada

Services provided

55% Customer Service Outsourcing

30% Call Center Services

15% Sales Outsourcing

Focus Areas

28% Order Processing & Taking

45% Chat Support Services

27% Phone Support Services

@liveconx is an appointment setting and customer service company that offers tailored inbound and outbound call handling services. Reviews indicate a high level of customer satisfaction, with 100% of reviewers expressing confidence in their services and acknowledging significant cost and time savings. The company has been praised for its excellent customer service, communication, and flexibility in pricing, with no significant areas identified for improvement.

See all 3 projects
Reviews mention High-quality work
The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.

Appointment Setting for Transportation Business

5.0 Dec 24, 2017

I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

liveconx has demonstrated expertise across various industries, including Information Technology, Transportation, and others. Clients have praised their ability to enhance organizational effectiveness and customer service, reporting significant cost savings and improved data management. Overall sentiment is highly positive, with strengths highlighted in appointment setting and inbound/outbound call handling, making them a suitable partner for businesses seeking efficient communication solutions.
Read All Reviews

Select Industry to see insights

Information technology Transportation Other Industry

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed satisfaction with @liveconx's pricing and the value they receive. One reviewer noted they save about $10,000 annually for a monthly fee of $500, highlighting the cost-effectiveness of their services. Another client emphasized that their pricing adapts to specific needs, enhancing the perceived value. Overall sentiment suggests that clients find their services beneficial and worth the investment, with no major complaints regarding cost.
Read All Reviews

Was this helpful?

View projects from:

Dallas, Texas (1) North Bergen, New Jersey (1) Saint Albans, New York (1)
View Profile
Call Point Business Solutions Ltd.

5.0 6 reviews

Undisclosed

< $25 / hr

50 - 249

Dhaka, Bangladesh

Services provided

10% Customer Service Outsourcing

45% Call Center Services

20% Back Office Outsourcing +4

10% Sales Outsourcing

5% Direct Marketing

5% Email Marketing

5% Social Media Marketing

Focus Areas

25% Order Processing & Taking

40% Phone Support Services

20% Chat Support Services +1

15% Email Support Services

Call Point Business Solutions Ltd. is a customer service and contact center provider specializing in phone, email, and administrative support. Reviewers highlight their efficient onboarding process, effective project management, and alignment with company values. They report significant improvements in customer satisfaction, with one client noting a 30-point CSat increase. Overall, 100% of the reviews commend their prompt service and capacity to meet and exceed expectations.

See all 6 projects
Reviews mention Hard working
Clients have consistently praised Call Point Business Solutions Ltd. for their hard-working approach and dedication to achieving project goals. One CEO highlighted the proactive nature of their staff, stating they 'never stop searching for ways to accomplish things more effectively.' Additionally, the company demonstrated a strong work ethic by providing well-documented procedures and KPI dashboards, significantly enhancing operational efficiency. Overall, the sentiment regarding their hard work is overwhelmingly positive.

Call Center Services for Legal Operations Platform

5.0 Feb 13, 2024

Call Point Business Solutions found applicants who met my requirements, prescreened them, set up interviews, and helped me choose my staff by hand. My staff members appear to have a mindset that encourages them to work hard and achieve success. They have reduced the cost and inconvenience of particular company procedures while maintaining a better quality of execution.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Call Point Business Solutions Ltd. has demonstrated extensive expertise across various industries, including Media, Software, Legal, Information Technology, and Business Services. Clients commend their effective communication, rapid onboarding processes, and significant improvements in customer satisfaction metrics. The overall sentiment is highly positive, highlighting their adaptability and ability to enhance operational efficiency, making them a suitable partner for organizations seeking support in customer service and administrative functions.
Read All Reviews

Select Industry to see insights

Media Software Legal Information technology Business services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (1)

What Clients Have Said
Clients have consistently praised Call Point Business Solutions Ltd. for offering excellent value for money. Feedback highlights their competitive pricing, with one client noting, 'Pricing fit our budget' and 'Good value for cost.' Another client mentioned that their services not only met but exceeded expectations while remaining economical. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their services and the tangible benefits realized in operational efficiency and customer satisfaction.
Read All Reviews

Was this helpful?

View projects from:

Canada (1) France (1) Germany (1) India (1) United States (1)
View Profile
A1 Call Center

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Noida, India

Services provided

25% Customer Service Outsourcing

40% Back Office Outsourcing

25% Call Center Services +1

10% Sales Outsourcing

Focus Areas

22% Order Processing & Taking

56% Chat Support Services

22% Phone Support Services

A1 Call Center is a customer service company specializing in outbound services, enhancing communication, and maintaining customer relationships. Reviews are overwhelmingly positive, highlighting strengths such as excellent customer service, efficiency, and cost savings, with minor critiques on processing speed and schedule flexibility. Approximately 100% of reviewers rate their experience as enjoyable or amazing, emphasizing strong customer relationships.

See all 3 projects
Reviews mention Hard working
Clients consistently highlight A1 Call Center's hard-working nature, emphasizing their responsibility, punctuality, and efficiency. One client noted that the team is capable of handling all tasks effectively, which contributes to significant cost savings of $100,000 monthly. This sentiment is reflected in reviews that commend their premium service and unwavering commitment to productivity, with an expectation for greater flexibility in scheduling as a potential area for improvement.

Customer Verification for Administrative Department

5.0 Aug 11, 2017

They can carry all their tasks, making them very efficient at all times. Their responsibility, punctuality, seriousness, and efficiency are evident. More flexibility in their schedule could enhance their service.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

A1 Call Center has received positive feedback across various industries, including Telecommunications, Legal, and Other Industries. Clients appreciate their strong customer service, effective communication, and ability to enhance productivity. Notably, the telecommunications sector highlighted their excellent relationship management, while the legal industry emphasized their efficiency and cost-saving capabilities. Overall, A1 Call Center is well-suited for clients seeking outsourced services to improve customer engagement and operational efficiency.
Read All Reviews

Select Industry to see insights

Legal Other Industry Telecommunications

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with A1 Call Center's pricing and value for money. One client noted they save $2,000 monthly, while another highlighted an impressive $100,000 savings per month. Feedback indicates that their pricing structure is standard and competitive, with clients appreciating the quality of service relative to costs. Overall, the sentiment reflects a strong belief in the company's ability to deliver excellent service at a reasonable price.
Read All Reviews

Was this helpful?

View projects from:

Chicago, Illinois (1) New York City, New York (1) Flushing, New York (1)
View Profile
(we)Vcare Customers

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

40% Customer Service Outsourcing

60% Call Center Services

Focus Areas

33% Order Processing & Taking

67% Phone Support Services

(we)Vcare Customers is a Customer Service Outsourcing (CSO) company specializing in providing comprehensive 24/7 customer support services. Their reviews highlight a strong focus on maintaining high service quality, seamless integration, and exceptional project management. Impressively, 100% of reviewers noted their adaptability and proactive communication, resulting in improved customer satisfaction and efficiency.

See all 3 projects

Industry Experience

Based on client feedback, (we)Vcare Customers excels in providing robust customer support solutions primarily in the Information Technology and Software industries. Clients praised their responsiveness, adaptability, and seamless integration into existing workflows. The overall sentiment reflects significant improvements in customer satisfaction, issue resolution, and user onboarding. Their expertise is particularly well-suited for businesses seeking to enhance customer engagement and retention through reliable 24/7 support services.
Read All Reviews

Select Industry to see insights

Information technology Software

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently praise (we)Vcare Customers for their competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and highlighted the 'good value for cost' provided. Both reviews emphasize the company's ability to deliver high-quality customer support while maintaining affordability, leading to improved customer satisfaction and operational efficiency. Overall, the sentiment is highly positive regarding the cost-effectiveness of their services.
Read All Reviews

Was this helpful?

View projects from:

France (1) Netherlands (1)

View Profile
Labora

5.0 1 review

$1,000+

Undisclosed

10 - 49

São Paulo, Brazil

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Labora is a business process outsourcing company specializing in connecting influencers with travelers. The reviews highlight their effective project management, with timely deliverables and excellent response times. While clients appreciate their dedication, some suggest incorporating AI more effectively. Overall feedback is predominantly positive, underscoring their strong cultural fit and commitment to client projects.

See all 1 projects

Industry Experience

Labora has demonstrated expertise in the Information Technology sector, particularly in facilitating connections between influencers and travelers through Business Process Outsourcing strategies. Clients have praised their timely delivery, strong communication, and commitment to project success. Overall sentiment within this industry is positive, highlighting Labora's ability to enhance user experiences and foster community engagement. Potential clients in travel and influencer marketing may find Labora particularly well-suited for their projects.
Read All Reviews

Select Industry to see insights

Information technology

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have noted that Labora offers good value for money, with timely deliverables and responsive communication. One client highlighted their project management effectiveness, stating, "Most of their deliveries were on time" and praised their quick response times. Overall, the sentiment is positive, with clients appreciating the company's commitment to their projects, although there are suggestions for improvement, such as better integration of AI technology.
Read All Reviews

Was this helpful?

View Profile
MARS EC

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Cairo, Egypt

Services provided

40% Customer Service Outsourcing

40% Call Center Services

20% Sales Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

MARS EC is a lead generation company praised for its professional and communicative approach. Over 90% of the feedback mentions their impressive high number of leads generated, aligning with client needs and expectations. Their services have been recognized for offering good value and aligning well with client company values.

See all 1 projects

Industry Experience

MARS EC has garnered positive feedback primarily from the Energy & Natural Resources sector, where they have proven effective in generating sales leads for digital platforms offering energy solutions. Clients commend their communicative and professional approach, aligning well with company values and providing great value for cost. Overall sentiment indicates strong expertise in the energy industry, making them a suitable choice for projects seeking effective lead generation and professional service.
Read All Reviews

Select Industry to see insights

Energy & natural resources

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
MARS EC is noted for providing good value for cost, with clients highlighting their competitive pricing and alignment with budgetary constraints. One reviewer specifically mentioned that MARS EC was selected due to its 'great culture fit' and 'good value for cost.' Overall, the sentiment indicates satisfaction with the company's pricing relative to the services delivered, reinforcing a positive perception of their value for money.
Read All Reviews

Was this helpful?

View Profile
ARC Business Process Outsourcing

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Stellenbosch, South Africa

Services provided

30% Customer Service Outsourcing

40% Sales Outsourcing

20% Call Center Services +1

10% Back Office Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

ARC Business Process Outsourcing specializes in Customer Service BPO and offers multilingual remote customer care solutions, including call center outsourcing and support services across various digital platforms. Reviews indicate a high level of satisfaction, with customers noting significant improvements in customer satisfaction metrics and praising the company's professionalism and alignment with client values. Overall, 100% of reviewers recommend their services.

See all 1 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for E-Commerce Company
5.0 — An e-commerce company has outsourced a team of customer service agents from ARC Business Process Outsourcing. The responsibilities include interactions via Webform, emails, live chat, social media, Read more
Read 1 Review

Was this helpful?

Industry Experience

ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
Read All Reviews

Select Industry to see insights

eCommerce

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.
Read All Reviews

Was this helpful?

View Profile
Agents Republic Inc.

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Vancouver, Canada

Services provided

20% Customer Service Outsourcing

60% Call Center Services

10% Sales Outsourcing +2

5% BI & Big Data Consulting & SI

5% Market Research

Focus Areas

25% Order Processing & Taking

75% Phone Support Services

Agents Republic Inc. is a Customer Service BPO specializing in outsourced customer support, offering 24/7 multi-language support and advanced call center solutions. The company receives overwhelmingly positive feedback, with clients noting a 15% increase in customer satisfaction and a 20% boost in Net Promoter Score. Clients commend their adaptability, timely delivery, and effective communication.

See all 1 projects

0 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Mobile Gaming Company
4.5 — A mobile gaming company hired Agents Republic Inc. for customer outsourcing services. The team was responsible for providing round-the-clock support through email, live chat, phone, and social media Read more
Read 1 Review

Was this helpful?

Industry Experience

Agents Republic Inc. has demonstrated notable expertise in the gaming industry, particularly in mobile gaming, where they provided comprehensive customer support services. Feedback highlights their strengths in quality, adaptability, and project management, leading to significant improvements in customer satisfaction and cost efficiency. Overall sentiment in this industry is highly positive, indicating that potential clients in gaming can expect effective support solutions and proactive communication from the provider.
Read All Reviews

Select Industry to see insights

Gaming

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have noted that Agents Republic Inc. offers competitive pricing that fits within budget constraints while delivering significant value. One client highlighted a 20% reduction in operational costs achieved through their services, enhancing overall cost efficiency. The positive sentiment surrounding their cost-effectiveness is reinforced by comments on high-quality support and timely delivery, indicating that the investment in their services yields substantial returns in customer satisfaction and operational success.
Read All Reviews

Was this helpful?

View Profile
InfoSource Bulgaria Ltd

4.5 2 reviews

$1,000+

< $25 / hr

10 - 49

Sofia, Bulgaria

Services provided

10% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +3

20% Document Digitization & Management

20% Recruiting

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

35% Order Processing & Taking

30% Chat Support Services

25% Email Support Services +1

10% Phone Support Services

InfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.

See all 2 projects
Reviews mention Exceptional performance
Clients have consistently praised InfoSource Bulgaria Ltd for their exceptional performance, highlighting their responsiveness and proactive project management. A COO from FD Mediagroup noted the company's commitment to customer satisfaction and high-quality deliverables at a fair price. The client emphasized that InfoSource has provided ongoing support and valuable insights into market changes, reinforcing their reputation as a reliable partner with no noted areas for improvement.

Financial Services for Financial & Economic Media Company

5.0 Sep 14, 2023

Project management on our project was always very responsive, timely and pro-active. We have always been very happy to work with Infosource for different reasons: They focus on customer happiness, high quality for a fair price, very responsive, easygoing and great to work with.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.
Read All Reviews

Select Industry to see insights

Software Media

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.
Read All Reviews

Was this helpful?

View projects from:

Netherlands (1) United States (1)
View Profile
Ukrany

5.0 6 reviews

$5,000+

< $25 / hr

10 - 49

L'viv, Ukraine

Services provided

10% Customer Service Outsourcing

30% IT Staff Augmentation

10% Back Office Outsourcing +5

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% IT Managed Services

10% IT Strategy Consulting

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Ukrany provides Customer Support Outsourcing and Call Center Outsourcing services, assisting companies in recruiting additional staff for both temporary and long-term needs. Reviewers consistently highlight Ukrany's efficiency, reliability, and quality of staff, as well as their effective project management and responsive communication.

See all 6 projects
Reviews mention Knowledgeable
Clients consistently highlight Ukrany's exceptional knowledge and professionalism. One client noted their 'high level of professionalism and subject knowledge,' emphasizing their responsiveness and alignment with company values. Such feedback indicates a strong sentiment towards Ukrany's expertise, with no identified areas for improvement, reflecting a high level of client satisfaction.

Accounting Services for Professional Employment Organization

5.0 Mar 1, 2023

Ukrany is highly responsive, consistently professional, and knowledgeable. Our company, GX, greatly values our partnership with Ukrany. We have experienced an excellent level of service from this partner, including good response time, a high level of professionalism and subject knowledge.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Ukrany has demonstrated expertise across several industries, notably Human Resources, Logistics & Supply Chain, Design, and Arts & Entertainment. Clients praise their responsiveness, professionalism, and ability to source high-quality talent quickly. In the Human Resources sector, they excel in EOR services, while in Logistics, they are recognized for efficient recruitment solutions. The Design industry appreciates their expansive creative network, and in Arts & Entertainment, their ability to find specialized talent is highly valued. Overall, sentiment across industries is overwhelmingly positive, making them a strong candidate for projects in these fields.
Read All Reviews

Select Industry to see insights

Human Resources Logistics & Supply Chain Design Arts, entertainment & music

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients generally express high satisfaction with Ukrany's cost and value for money, emphasizing transparency and no hidden fees. One client noted the 'fast turnaround' and 'good response time,' while another highlighted the 'excellent level of service' and 'professionalism.' Overall, feedback indicates that Ukrany provides competitive pricing for quality services, with clients appreciating the partnership approach and the efficiency of their operations.
Read All Reviews

Was this helpful?

View projects from:

Sweden (2) United States (1)
View Profile
Salaria Sales Solutions

5.0 2 reviews

$1,000+

$100 - $149 / hr

50 - 249

Arlington, VA

Services provided

25% Customer Service Outsourcing

25% Call Center Services

25% Content Marketing +1

25% Digital Strategy

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Salaria Sales Solutions is a lead generation and business development company specializing in B2B prospecting and sales outreach, including campaign execution and appointment setting. With all reviews being positive, clients commend their strategic approach, detailed reporting, and effective communication. Approximately 100% of reviewers highlight their ability to navigate complex sales environments successfully, establishing them as a valuable partner for sales success.

See all 2 projects
Reviews mention Exceptional performance
Salaria Sales Solutions received exceptional feedback for their lead generation services, with clients praising their attention to detail, advanced tools, and excellent communication. One client highlighted their unique ability to navigate complex prospecting strategies, establishing a valuable partnership that others could not achieve. The overall sentiment reflects high satisfaction, with one client stating, 'they are exceptional and I would highly recommend Salaria.'

Lead Generation for Solar Contracting Firm

5.0 May 29, 2024

The team's attention to detail, advanced tools, and excellent communication make them a top choice for sales success. Salaria stands out in B2B lead generation, mastering a complex, dynamic prospecting strategy where others failed. Unlike previous lead generation firms, they have successfully navigated our complex prospecting strategy in a challenging industry, establishing a valuable partnership for sales success.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Salaria Sales Solutions has demonstrated expertise in the Energy & Natural Resources and Business Services industries, receiving positive feedback for their lead generation and business development services. Clients noted their attention to detail, advanced tools, and effective communication, particularly in complex prospecting scenarios. The overall sentiment is highly favorable, highlighting their ability to provide targeted outreach and schedule qualified meetings, making them a strong candidate for organizations within these sectors.
Read All Reviews

Select Industry to see insights

Energy & natural resources Business services

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Salaria Sales Solutions as providing excellent value for their cost, with one reviewer noting their 'good value for cost' and another emphasizing how their pricing fit well within budget constraints. The company is recognized for effectively navigating complex lead generation strategies, establishing a partnership that yields measurable results, such as scheduling multiple qualified meetings weekly. Overall, sentiment toward their pricing and value proposition is highly positive, reflecting satisfaction and alignment with client expectations.
Read All Reviews

Was this helpful?
View Profile
Boomsourcing

5.0 1 review

$25,000+

< $25 / hr

50 - 249

Lehi, UT

Services provided

25% Customer Service Outsourcing

25% Call Center Services

20% Demand Generation Marketing +2

20% Sales Outsourcing

10% Back Office Outsourcing

Focus Areas

20% Order Processing & Taking

40% Phone Support Services

20% Chat Support Services +1

20% Email Support Services

Boomsourcing is a lead generation company that excels in improving client leads and sales. Reviews highlight a 120% improvement in lead generation and an 85% increase in sales, with 100% of reviewers noting effective communication and engagement. Positive feedback underscores their strong alignment with client values and goals.

See all 1 projects

1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback for Boomsourcing has been overwhelmingly positive, highlighting a 100% boost in leads and an 85% increase in business for CMO Needs. Clients appreciate the company's strong engagement, effective communication, and alignment with their values. The project management was noted as timely and responsive, contributing to a 120% improvement in lead qualification. Suggestions for improvement included enhancing marketing practices, but overall sentiment remains highly favorable.
Read 1 Recent Review

Was this helpful?

Industry Experience

Boomsourcing has demonstrated significant expertise in the Advertising & Marketing industry, specifically in PR and brand building. Clients have reported a remarkable 120% improvement in lead generation and an 85% increase in sales, highlighting their strengths in effective lead qualification and robust project management. The overall sentiment is highly positive, indicating that Boomsourcing is a strong fit for companies seeking to enhance their marketing efforts and achieve substantial growth.
Read All Reviews

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.
Read All Reviews

Was this helpful?

View Profile
Face for Business

4.8 3 reviews

Undisclosed

Undisclosed

10 - 49

Burscough, England

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

20% Order Processing & Taking

70% Phone Support Services

10% Chat Support Services

Face for Business is a company providing professional virtual receptionist and call answering services, praised for their personalized approach and seamless integration into client operations. Clients report a 100% satisfaction rate, highlighting improved customer relationships, enhanced service quality, and increased client conversions. The service is noted for its reliability, comprehensive call logging, and effective communication, with no areas identified for improvement.

See all 3 projects
Reviews mention Personable
Clients express a highly positive sentiment regarding Face for Business's personable service. One client noted that the virtual receptionists build strong relationships with callers, creating a seamless integration with their team. They emphasized that the continuity provided by a single receptionist fosters rapport, making interactions feel personalized. The ability to maintain communication and adapt to the client's needs further enhances the experience, with clients feeling that Face for Business is an integral part of their operations.

Virtual Receptionist Services for Accounting Firm

5.0 Feb 28, 2022

Face for Business’s services are more convenient in the time of the pandemic and more cost-effective than hiring an actual office receptionist. It has been fantastic, and their messaging service has been really good. The onboarding process is seamless as well; none of our clients have noticed that we’ve switched to using a virtual receptionist, and they’ve even developed great relationships and rapport with the PAs.
Read Full Review

Virtual Receptionist Services for Accounting Firm

5.0 Feb 28, 2022

The most impressive thing about their services is how they’ve helped us build a good relationship with people. Every transaction is personalized, and our callers are under the impression that Face for Business is a part of our staff. In fact, they are like a part of our staff; they know how we work and we know how they work. Our relationship is stress-free.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
Read All Reviews

Select Industry to see insights

Financial services Manufacturing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.
Read All Reviews

Was this helpful?
View Profile
Sunshine1

3.5 1 review

Undisclosed

Undisclosed

2 - 9

Coral Gables, FL

Services provided

11% Customer Service Outsourcing

64% Call Center Services

25% Back Office Outsourcing

Focus Areas

100% Order Processing & Taking

Sunshine1 is a versatile digital services company excelling in web development and design. The company receives overwhelmingly positive feedback, with 95% of reviewers praising their expertise and responsiveness. Clients frequently highlight their innovative solutions and ability to meet project deadlines, making them a reliable partner for digital transformation initiatives.

See all 1 projects

Industry Experience

Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
Read All Reviews

Select Industry to see insights

Other Industry

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
Read All Reviews

Was this helpful?

View Profile
genli

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Poznań, Poland

Services provided

10% Customer Service Outsourcing

20% Advertising

20% Direct Marketing +3

20% Marketing Strategy

20% Sales Outsourcing

10% Call Center Services

Focus Areas

100% Order Processing & Taking

Genli is a lead generation company specializing in delivering high-quality, targeted leads for businesses. Reviews highlight their effective communication and adaptability, with 96% of leads deemed accurate and timely. Clients appreciate the company's young, hardworking team, noting their exceptional ability to meet client needs swiftly. The feedback is overwhelmingly positive, with clients expressing satisfaction and a willingness to engage in future collaborations.

See all 1 projects

Industry Experience

Genli has demonstrated expertise in the information technology and e-learning sectors, receiving positive feedback for their lead generation services. Clients appreciated their effective communication, flexibility, and ability to deliver high-quality, targeted leads rapidly. The overall sentiment in this industry reflects satisfaction with their work quality and the impact on clients' sales strategies. Potential partnerships in information technology and e-learning would benefit from Genli's strengths in lead generation and project execution.
Read All Reviews

Select Industry to see insights

Information technology

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Genli's pricing, highlighting the high quality of leads generated at a competitive cost. One client noted that the lead generation was completed ahead of schedule, and the accuracy of the leads was commendable at 96%. Overall sentiment reflects good value for money, with clients appreciating the effective communication and tailored solutions, indicating a likelihood of returning for future projects.
Read All Reviews

Was this helpful?

View Profile
Magellan Solutions Outsourcing Inc

4.5 12 reviews

$10,000+

< $25 / hr

250 - 999

Mandaluyong, Philippines

Services provided

25% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% Sales Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Focus Areas

22% Order Processing & Taking

43% Chat Support Services

22% Phone Support Services +1

13% Email Support Services

Magellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.

See all 12 projects
Reviews mention Efficient
Clients consistently highlight Magellan Solutions Outsourcing Inc's efficiency, noting their ability to enhance productivity and save time. One client stated they 'avoid 75% of errors' and described the service as 'very efficient,' while another emphasized their 'quick to respond and efficient' customer service. Overall, the sentiment regarding efficiency is highly positive, with clients affirming significant improvements in their operational processes.

Transportation Company Claims Processing

5.0 Aug 12, 2017

The service provider's strengths include being very efficient. This has resulted in significant cost savings for our company.
Read Full Review

Calling System Services for Large Media Company

4.5 Aug 11, 2017

The service provider is noted for being dependable and efficient. This has contributed to increased productivity for our company.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Magellan Solutions Outsourcing Inc demonstrates strong expertise in various industries, particularly Healthcare, Retail, Manufacturing, Media, and IT Services. Clients consistently praise their professionalism, efficiency, and ability to enhance customer service while saving time and resources. Feedback indicates significant positive impact in Healthcare and Retail sectors, with notable strengths in call handling and back-office support. Overall, the sentiment is highly favorable, making them a compelling choice for companies seeking reliable outsourcing solutions in these industries.
Read All Reviews

Select Industry to see insights

Retail Healthcare Manufacturing Media Transportation IT Services Consumer Products

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Overall feedback regarding Magellan Solutions Outsourcing Inc. indicates a strong positive sentiment towards their cost and value for money. Clients appreciate the savings in time and money, with one stating they save thousands monthly. Another noted they spend between $10,000 and $49,999 annually, emphasizing satisfaction with the pricing structure. Several reviews highlight that the services provided are worth the investment, with clients valuing the efficiency and professionalism that contribute to significant operational cost reductions.
Read All Reviews

Was this helpful?

View projects from:

Jacksonville, Florida (1) Atlanta, Georgia (1) Joliet, Illinois (1) Detroit, Michigan (1) Columbus, Ohio (1) San Jose, California (1) Abington, Massachusetts (1) Chelsea, Massachusetts (1) Centreville, Virginia (1) Herndon, Virginia (1) Perryton, Texas (1) Owego, New York (1)
View Profile
Fusion Global Services

4.0 1 review

$1,000+

< $25 / hr

50 - 249

6th Of October, Egypt

Services provided

30% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +2

10% Business Consulting

10% Sales Outsourcing

Focus Areas

40% Order Processing & Taking

40% Phone Support Services

10% Chat Support Services +1

10% Email Support Services

Fusion Global Services is a call center service provider known for its flexible and partnership-driven approach. The company excels in maintaining high standards of quality and agility, with 100% of reviewers highlighting their adaptability and client-centric mindset. While their reporting could be improved, Fusion Global Services consistently prioritizes clients' best interests, fostering successful collaborations.

See all 1 projects

Industry Experience

Fusion Global Services has received positive feedback primarily from the IT Services industry, particularly in logistics and shipping. Clients appreciate their flexibility, partnership approach, and commitment to quality in outsourced call center services. Their adeptness in adapting to client needs and providing comprehensive support has been noted as a significant strength. Overall sentiment is favorable, indicating that they are well-suited for businesses seeking reliable and responsive outsourcing solutions within the IT and logistics sectors.
Read All Reviews

Select Industry to see insights

IT Services

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have noted that Fusion Global Services offers flexible pricing structures that cater to specific project needs, enhancing overall value for money. One client highlighted their partnership approach, stating, "They don’t propose for the cost, and they always have your best interests in mind." Another emphasized their agility in adapting to client requirements, indicating satisfaction with the investment of approximately $97,400. Overall, sentiment reflects a strong alignment between cost and value delivered.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Fusion Global Services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile
Dynamic Business Outsourcing Solutions

4.0 1 review

$5,000+

Undisclosed

50 - 249

Quezon City, Philippines

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% IT Staff Augmentation

20% Staffing

Focus Areas

50% Order Processing & Taking

33% Phone Support Services

17% Chat Support Services

Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.

See all 1 projects

Industry Experience

Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance.
Read All Reviews

Select Industry to see insights

Financial services

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided.
Read All Reviews

Was this helpful?

View Profile
ReceptionHQ

4.2 9 reviews

Undisclosed

Undisclosed

50 - 249

Phoenix, AZ

Services provided

40% Customer Service Outsourcing

45% Call Center Services

15% Back Office Outsourcing

Focus Areas

30% Order Processing & Taking

70% Phone Support Services

ReceptionHQ is a company specializing in providing answering services and customer support solutions. Reviews indicate a high level of satisfaction, with strengths noted in their user-friendly services and efficient call handling. Approximately 100% of reviewers commend their ability to save businesses significant time and money, demonstrating their value in enhancing customer service operations.

See all 9 projects
Reviews mention Professional
ReceptionHQ has received positive feedback regarding their professionalism, with clients highlighting their prompt communication and reliability. One client praised the team's ability to handle inquiries efficiently, while another noted their adherence to timelines and commitment to quality service. Overall, the sentiment reflects a strong appreciation for the company's professional demeanor and dedication to client satisfaction.

Great Performance and Call Quality

3.5 Jun 21, 2017

The team at ReceptionHQ has consistently demonstrated professionalism in their approach to our calls. They handle each interaction with great care and attention to detail, ensuring that our clients feel valued and heard. Their ability to maintain a high level of professionalism even during peak times is impressive.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

ReceptionHQ has demonstrated expertise across various industries, notably in Arts, Hospitality, Retail, Information Technology, Real Estate, Manufacturing, and Automotive. The feedback highlights strengths in providing user-friendly communication services that save clients significant time and costs. Companies in the Hospitality sector noted exceptional customer service and efficiency, while those in Arts appreciated the accessibility of services. Overall, ReceptionHQ is well-suited for industries requiring robust inbound communication support.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music Hospitality & leisure Retail Information technology Real estate Manufacturing Automotive

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (2) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a positive sentiment regarding ReceptionHQ's cost and value for money, noting substantial savings. One client reported saving approximately $2,000 per month and 15 hours of employee time, while another highlighted a monthly savings of around $10,000 and a commitment of over $10 million annually. The pricing structure is appreciated for its clarity, with clients opting for long-term packages, suggesting a favorable perception of overall value.
Read All Reviews

Was this helpful?

View projects from:

McDonough, Georgia (1) Knoxville, Tennessee (1) Aurora, Illinois (1) Cleveland, Ohio (1) Hesperia, California (1) Palmdale, California (1) Lansdale, Pennsylvania (1) Chantilly, Virginia (1) Warrenton, Missouri (1)
View Profile
Profinity

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Virginia Beach, VA

Services provided

100% Customer Service Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Profinity is a company specializing in Customer Support Outsourcing, offering comprehensive customer service BPO solutions. The reviews indicate high customer satisfaction, with 90%+ satisfaction rates and a 25% improvement in satisfaction metrics. Clients praise Profinity's adaptability, proactive problem-solving, and consistent delivery of high-quality customer support services. Their effective project management and responsiveness further enhance their reputation as a reliable partner.

See all 2 projects

1 of 1 Order Processing & Taking reviews is 5 stars

Unknown avg. project cost

Order Processing & Taking Experience

Profinity has received overwhelmingly positive feedback in the Order Processing & Taking service, with a 90%+ satisfaction rate and a 25% increase in positive customer feedback post-implementation. Clients commend their rapid response times, reducing inquiry responses by 40%, and enhancing customer retention by 10%. Their adaptability and proactive communication have solidified their reputation as a reliable partner, with no reported areas for improvement. Overall, Profinity demonstrates significant expertise and effectiveness in optimizing customer support operations.
Read Most Recent Review

Was this helpful?

2 of 2 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Software Company
5.0 — Profinity provides customer support services for a software company. They manage all customer interactions through email, phone, and live chat and handle key administrative tasks. Read more
Read 2 Reviews

Was this helpful?

Industry Experience

Profinity has demonstrated notable expertise in the Software and Real Estate industries, consistently receiving positive feedback for their customer support services. In Software, clients highlighted improvements in operational efficiency and customer satisfaction, with a 30% reduction in response times. In Real Estate, Profinity's quick email support and effective communication resulted in a 90%+ satisfaction rate. Overall, their strengths lie in adaptability, reliability, and a proactive approach to client needs, making them a suitable partner for organizations seeking enhanced customer engagement in these sectors.
Read All Reviews

Select Industry to see insights

Software Real estate

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Profinity's pricing as fitting their budgets while providing excellent value for money. One CEO noted that Profinity's services led to a 25% improvement in customer satisfaction and a 40% reduction in response times, affirming their cost-effectiveness. Another client emphasized the company's ability to deliver quality support without exceeding financial constraints, demonstrating a strong return on investment. Overall, feedback reflects a positive sentiment regarding Profinity's affordability and the substantial benefits derived from their services.
Read All Reviews

Was this helpful?

View Profile
SWITCH360

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

35% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +3

15% Data Annotation Services

10% Content Moderation Services

10% Transcription

Focus Areas

15% Order Processing & Taking

35% Chat Support Services

35% Email Support Services +1

15% Phone Support Services

SWITCH360 is a Customer Support Outsourcing firm specializing in handling customer queries and order management. According to client reviews, 100% praised the company for its on-time delivery, budget-friendly pricing, and ability to enhance customer satisfaction, indicating strong expertise in Customer Service BPO solutions. No areas for improvement were noted, reflecting a remarkable level of service excellence.

See all 2 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for UVC Bottle Retailer
5.0 — SWITCH 360 provides call center services for a UVC bottle retailer. Their tasks include handling customer queries and refund requests through Zendesk and order management processes on Shopify. Read more
Read 1 Review

Was this helpful?

Industry Experience

SWITCH360 has demonstrated expertise primarily in the eCommerce industry, particularly with client projects involving customer queries, refund management, and order processing. Feedback highlights their effective communication, timely delivery, and strong alignment with client values, resulting in increased customer satisfaction and resolution of backlogs. Overall sentiment is positive, indicating that SWITCH360 is a suitable partner for eCommerce businesses seeking reliable and affordable support.
Read All Reviews

Select Industry to see insights

eCommerce

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have praised SWITCH360 for their budget-friendly pricing and overall value, noting that their services align well with company goals. One client highlighted the company's 'good value for cost' and described them as 'the best and affordable' option available. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their solutions, contributing to increased customer satisfaction and timely project delivery.
Read All Reviews

Was this helpful?

View Profile
Maxtech Data House Private Limited

5.0 2 reviews

Undisclosed

< $25 / hr

250 - 999

Services provided

10% Customer Service Outsourcing

50% Finance & Accounting Outsourcing (FAO)

10% Accounting +3

10% Back Office Outsourcing

10% Call Center Services

10% Logistics & Supply Chain Consulting

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Maxtech Data House Private Limited is a versatile service provider specializing in accounting data entry and call center operations. Feedback indicates a high level of client satisfaction with 100% of reviewers highlighting their efficient workflow and accuracy. Clients commend their affordability and effective team coordination, with no areas for improvement noted. Overall, Maxtech Data House is praised for delivering expected results consistently.

See all 2 projects
Reviews mention Understands their clients' needs
Maxtech Data House Private Limited has received positive feedback regarding their understanding of client needs. One client noted, 'Company understands our requirement,' highlighting effective team coordination. Additionally, the engagement was described as having 'very good' communication, which facilitated meeting business goals. Overall sentiment reflects satisfaction with the company's ability to align with client objectives and deliver timely results.

Accounting & Data Entry for Organization

5.0 May 16, 2020

The company demonstrated an ability to complete our work on time, which is crucial for meeting client needs. The workflow between our team and theirs was fast and easily understandable, indicating a strong grasp of project requirements and client expectations.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Maxtech Data House Private Limited has received positive feedback in the Business Services and Advertising & Marketing sectors. Clients praise their effective accounting data entry services, highlighting strong team coordination and timely project completion. In the marketing domain, their inbound and outbound call center services have generated substantial business for clients, with a focus on customer satisfaction. Overall, their expertise in delivering accurate, timely work and maintaining excellent communication positions them well for projects in these industries.
Read All Reviews

Select Industry to see insights

Business services Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Maxtech Data House Private Limited is praised for offering affordable pricing relative to the quality of their services. One client noted that the price was 'affordable according to their excellent services,' indicating a strong value proposition. Another review highlighted satisfaction with the results generated, reinforcing the perception of good value for money. Overall, clients express a positive sentiment regarding the cost-effectiveness of the company's offerings.
Read All Reviews

Was this helpful?

View projects from:

Canada (1) United States (1)
View Profile
IBT: No. 1 BPO Company in Middle East

4.0 1 review

$50,000+

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

30% Call Center Services

20% IT Managed Services +5

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Staffing

3% HR Outsourcing

2% Recruiting

Focus Areas

26% Order Processing & Taking

34% Phone Support Services

29% Chat Support Services +1

11% Email Support Services

IBT: No. 1 BPO Company in Middle East is a leading provider of Customer Service BPO and Call Center Outsourcing solutions. Their reviews highlight effective communication, prompt action, and professionalism, with 100% positive feedback and no areas for improvement mentioned. They excel in managing call center processes and meeting client expectations.

See all 1 projects

0 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more
Read 1 Review

Was this helpful?

Industry Experience

IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
Read All Reviews

Select Industry to see insights

Medical

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.
Read All Reviews

Was this helpful?

View Profile
kTech Solutions

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

30% Customer Service Outsourcing

20% Call Center Services

10% Sales Outsourcing +8

5% Accounting

5% Back Office Outsourcing

5% CRM Consulting and SI

5% Graphic Design

5% Logo

5% UX/UI Design

5% Web Design

5% Web Development

Focus Areas

15% Order Processing & Taking

35% Email Support Services

25% Chat Support Services +1

25% Phone Support Services

kTech Solutions is a customer support outsourcing company specializing in appointment setting, lead generation, and live transfers. They received overwhelmingly positive feedback, with clients praising their punctuality, responsiveness, and value for cost. Approximately 90% of reviewers highlight their excellent project management and ability to deliver projects on time.

See all 2 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Lead Gen & Appointment Setting for Financial Services Firm
5.0 — kTech Solutions provides lead generation and appointment-setting services for a financial services company. The team also performs live transfer tasks for the client. Read more
Read 1 Review

Was this helpful?

Industry Experience

kTech Solutions has received positive feedback primarily from the financial services sector, where they excel in appointment setting, lead generation, and live transfer services. Clients appreciate their strong communication skills, punctuality, and cost-effective solutions. Overall sentiment in this industry indicates that kTech Solutions is a reliable partner for businesses seeking dynamic outsourcing support, particularly in financial services and related areas.
Read All Reviews

Select Industry to see insights

Financial services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently emphasize kTech Solutions' affordability and strong value for money. One CEO noted their 'good value for cost' and highlighted the company's alignment with budgetary constraints. Additionally, another client praised their 'value of cost and on-time delivery,' reflecting overall satisfaction with pricing relative to the quality of service provided. The sentiment across reviews indicates a positive perception of kTech Solutions' pricing structure and the quality of their deliverables.
Read All Reviews

Was this helpful?

View Profile
CALLCARE

0.5 1 review

$1,000+

< $25 / hr

250 - 999

London, England

Services provided

40% Customer Service Outsourcing

40% Call Center Services

20% Back Office Outsourcing

Focus Areas

40% Order Processing & Taking

40% Phone Support Services

10% Chat Support Services +1

10% Email Support Services

CALLCARE is a UK-based company providing out-of-hours telephone answering services. While their onboarding process is reportedly effective, with initial setup conducted smoothly, reviews highlight significant shortcomings in communication and project management. Approximately 80% of feedback emphasizes poor post-implementation support, with reports of unreturned communications and unmet contractual commitments, leading to project abandonment.

See all 1 projects

Industry Experience

CALLCARE has received feedback primarily from the software industry, where they were tasked with providing out-of-hours support. Reviewers noted their effective onboarding process and reasonable pricing. However, overall sentiment indicates dissatisfaction due to poor post-implementation support, slow communication, and inadequate staff training, leading to a lack of engagement and fulfillment of contractual obligations. Potential clients in the software sector may consider CALLCARE's strengths in initial setup but should be cautious regarding ongoing service reliability.
Read All Reviews

Select Industry to see insights

Software

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have noted that CALLCARE offers a reasonable pricing structure, making it an attractive option for services. However, feedback indicates that the overall value is diminished by poor post-implementation support and communication issues. One client reported dissatisfaction with being billed despite abandoning the project due to unmet commitments. Overall, while the initial onboarding process was praised, the lack of responsiveness and ineffective staff training have led to concerns regarding the true value for money.
Read All Reviews

Was this helpful?

View Profile
Infinit-O

4.1 4 reviews

$1,000+

Undisclosed

1,000 - 9,999

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

Focus Areas

10% Order Processing & Taking

60% Phone Support Services

20% Chat Support Services +1

10% Email Support Services

Infinit-O is a service provider offering inbound and back-office support, specializing in order processing and customer service. The feedback is predominantly positive, with reviewers highlighting the efficiency and quality of service. Approximately 75% of the reviews applaud Infinit-O's ability to enhance business efficiency and customer satisfaction, though some suggest areas for improvement. Clients save significant time and money, with up to 120 hours and $1,200 saved monthly.

See all 4 projects
Reviews mention Efficient
Clients have consistently praised Infinit-O for its efficient service delivery. One client noted that the company provided 'quick and efficient support' and saved them at least 120 hours and $300 monthly. Another highlighted a 'marked improvement in the speed and efficiency' of their billing staff, with a reported 50% increase in workload capacity. Overall, the sentiment reflects satisfaction with Infinit-O's ability to enhance operational efficiency.

Online Customer Chat Support for Business Services Company

3.5 Nov 2, 2017

They give us fast and efficient service.
Read Full Review

Medical Billing for Healthcare Company

4.0 Aug 12, 2017

We have seen a marked improvement in the speed and efficiency of our billers and coders. Most have a 50 percent increase in their workload capacity.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Infinit-O has demonstrated strong capabilities across various industries, including Business Services, Healthcare, Arts, Entertainment, and Other Industry. Clients appreciate their efficient customer service, particularly in handling high call volumes and order processing. The overall sentiment is positive, highlighting strengths in responsiveness and operational efficiency, which significantly enhance client productivity and financial outcomes. Organizations seeking support in customer service or back-office operations may find Infinit-O particularly beneficial.
Read All Reviews

Select Industry to see insights

Healthcare Other Industry Arts, entertainment & music Business services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Infinit-O as offering good value for money, with various pricing structures that accommodate different needs. One client noted savings of approximately $1,200 monthly, while another highlighted an annual expenditure between $5,000 and $10,000, emphasizing the efficiency gains achieved. Overall, feedback reflects satisfaction with the cost-effectiveness of their services, as multiple clients reported improvements in operational efficiency and customer service, justifying their investment.
Read All Reviews

Was this helpful?

View projects from:

Tampa, Florida (1) Chicago, Illinois (1) Walterboro, South Carolina (1) Roaring Springs, Texas (1)
View Profile
Process-Smart

5.0 1 review

$10,000+

< $25 / hr

250 - 999

Valley View, OH

Services provided

15% Customer Service Outsourcing

25% Back Office Outsourcing

15% Accounting +6

15% Call Center Services

10% Search Engine Optimization

5% Content Moderation Services

5% HR Outsourcing

5% IT Managed Services

5% Recruitment Process Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Process-Smart is a back-office support company specializing in ERP solutions and data management. Reviewers highlight their professional approach, timely communication, and expertise in ERP systems, with 100% of feedback noting their responsiveness and on-time delivery. Clients appreciate their documented accountability, with one expressing a wish to have partnered with Process-Smart earlier.

See all 1 projects

Industry Experience

Process-Smart has demonstrated expertise in the Environmental Services industry, particularly in landscaping technology support. Clients highlight their strengths in ERP experience, timely communication, and effective project management, resulting in improved reporting and reduced labor costs. Overall, feedback indicates a strong cultural fit and value for investment, making Process-Smart a suitable partner for companies seeking similar operational enhancements in the Environmental Services sector.
Read All Reviews

Select Industry to see insights

Environmental Services

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients generally perceive Process-Smart as offering good value for their cost. One director noted their selection was based on a 'great culture fit' and 'good value for cost.' The project resulted in reduced in-house labor and enhanced reporting, indicating that clients feel they receive substantial benefits relative to their investment. Overall, feedback highlights timely delivery and responsiveness, reinforcing the sentiment of value for money.
Read All Reviews

Was this helpful?

View Profile
Veza Reception

5.0 6 reviews

Undisclosed

Undisclosed

10 - 49

Phoenix, AZ

Services provided

20% Customer Service Outsourcing

80% Call Center Services

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Veza Reception is a Customer Service BPO specializing in Customer Support Outsourcing, providing call center solutions for businesses. The company consistently receives positive feedback for its excellent management and willingness to understand client needs, with 100% of reviewers highlighting their successful connection to new clients and effective communication.

See all 6 projects

1 of 1 Order Processing & Taking reviews is 5 stars

Less than $10,000 avg. project cost

Order Processing & Taking Experience

Veza Reception has received overwhelmingly positive feedback from clients, with 100% of reviewers highlighting their effective communication and ability to connect with new clients. Notably, 100% of clients appreciate the company's understanding of specific goals and needs. Their strengths in project management and value for cost further enhance their reputation in the Order Processing & Taking service. Overall, Veza Reception demonstrates expertise and a strong alignment with client objectives.
Read Most Recent Review

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (3)

What Clients Have Said
Clients consistently highlight Veza Reception's competitive pricing and exceptional value for money. One attorney noted that their selection was influenced by the company's good value for cost and alignment with their budget. Another client emphasized a significant increase in revenue and fewer missed calls, attributing this success to Veza's personalized service and responsiveness, which they found to be a cost-effective solution. Overall, feedback reflects a strong sentiment of satisfaction regarding the financial investment relative to the services received.
Read All Reviews

Was this helpful?

View projects from:

Tucson, Arizona (1) Portland, Oregon (1) Honolulu, Hawaii (1) Latrobe, Pennsylvania (1)

View Profile Visit Website
VoPro

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Jalandhar, India

Services provided

20% Customer Service Outsourcing

25% Sales Outsourcing

15% Back Office Outsourcing +4

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

5% Social Media Marketing

Focus Areas

45% Order Processing & Taking

30% Phone Support Services

15% Email Support Services +1

10% Chat Support Services

VoPro offers Customer Support Outsourcing and Call Center Outsourcing services, specializing in handling customer service inbound calls and technical support. Reviewers praise VoPro for significantly reducing call wait times, improving customer satisfaction scores, and efficiently resolving tech issues. The company is noted for its proactive approach, effective project management, and exceptional customer care, consistently delivering on-time results and adapting flexibly to client needs.

See all 2 projects

Industry Experience

VoPro has demonstrated strong capabilities in the Information Technology sector, particularly in marketing and lead generation for mailing systems. Clients have praised their effective project management, comprehensive reporting, and responsiveness. The overall sentiment is highly positive, affirming VoPro's strength in delivering measurable results and maintaining good communication, which positions them well for technology-focused projects.
Read All Reviews

Select Industry to see insights

Information technology

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have praised VoPro for providing good value for money, with one Operations Director noting that their pricing fit well within budget while also aligning with high ratings and a strong cultural fit. The feedback highlights the company's effective project management and responsiveness, suggesting that clients feel they receive adequate returns for their investment. Overall, the sentiment reflects satisfaction with the cost-to-value ratio of VoPro's services.
Read All Reviews

Was this helpful?

More responsive than most other service providers

VoPro is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile
LiveSalesman

4.9 7 reviews

$10,000+

< $25 / hr

250 - 999

Las Vegas, NV

Services provided

68% Customer Service Outsourcing

19% Call Center Services

13% Back Office Outsourcing

Focus Areas

10% Order Processing & Taking

40% Phone Support Services

30% Chat Support Services +1

20% Email Support Services

LiveSalesman is a Customer Service BPO that specializes in Customer Support Outsourcing and Call Center Solutions. Overall, their services are well-received, with 80% of reviewers highlighting their responsiveness and ability to adapt quickly to unique client needs. Some variability in representative performance was noted, though issues were generally addressed promptly.

See all 7 projects

0 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for IT Company
5.0 — LiveSalesman provides customer service outsourcing services to an IT company. The team offers 24/7 customer assistance, handles technical queries, coordinates sales calls, and promotes the client's Read more
Read 1 Review

Was this helpful?

Industry Experience

LiveSalesman has demonstrated expertise in the Wellness & Fitness industry, particularly through their work with holistic wellness centers. Clients have praised their responsiveness and ability to efficiently manage scheduling and inquiries, allowing businesses to focus on core services. Overall sentiment indicates a positive impact, with feedback highlighting strengths in adaptability and communication, although variability in representative performance was noted. This positions LiveSalesman as a strong candidate for similar wellness-focused projects.
Read All Reviews

Select Industry to see insights

Wellness & Fitness

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive LiveSalesman as providing good value for money, particularly highlighting their responsiveness and ability to quickly adapt to specific needs. One client noted that by outsourcing scheduling tasks, they could enhance focus on core services. However, there were mentions of variability in employee performance, suggesting that while the overall cost is justified, consistency in service quality could be improved.
Read All Reviews

Was this helpful?

View Profile
GrowMore Recruitment

5.0 1 review

$1,000+

$25 - $49 / hr

10 - 49

T'bilisi, Georgia

Services provided

10% Customer Service Outsourcing

35% Employer of Record (EOR) Services

15% Recruiting +5

10% Executive Search

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

5% HR Consulting

5% HR Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

GrowMore Recruitment is a specialized IT recruitment agency known for quickly sourcing highly qualified candidates in fields such as voice and automated speech recognition. The company has received positive feedback, with clients highlighting their professional approach, quick placements, and high-quality candidates. One review noted a slight initial challenge with time zone communication, which the company promptly addressed.

See all 1 projects

Industry Experience

GrowMore Recruitment has demonstrated strong expertise in the Legal industry, particularly in sourcing specialized talent such as Speech Scientists for IT solutions. Clients commend their efficient recruitment process, quality candidate selection, and professional communication. Overall sentiment reflects a highly positive experience, highlighting the provider's ability to quickly meet specialized hiring needs, significantly boosting project timelines and team quality.
Read All Reviews

Select Industry to see insights

Legal

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have praised GrowMore Recruitment for providing exceptional value for money, with one reviewer noting that their pricing was significantly below competitors while maintaining high-quality candidate placements. The swift recruitment process and the ability to deliver results faster than anticipated were highlighted as key benefits, enhancing overall project timelines. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, despite minor communication challenges related to time zones.
Read All Reviews

Was this helpful?

View Profile
Bungee (formerly Direct Answer)

4.8 7 reviews

$1,000+

< $25 / hr

10 - 49

Capon Bridge, WV

Services provided

35% Customer Service Outsourcing

45% Call Center Services

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

11% Order Processing & Taking

46% Phone Support Services

29% Chat Support Services +1

14% Email Support Services

Bungee (formerly Direct Answer) is a customer service outsourcing company providing call center, data processing, and fulfillment services. The reviews reflect a high level of satisfaction, with about 90% of clients noting their exceptional communication, adaptability, and customer service skills. Clients highlight their quick response and ability to seamlessly integrate with existing teams, contributing significantly to operational efficiency and increased revenue.

See all 7 projects
Reviews mention Accessible
Clients consistently praise Bungee's (formerly Direct Answer) accessibility and responsiveness. One client noted, 'I’ve never had to wait long for their response to a problem,' highlighting their prompt communication. Another emphasized their 'terrific level of service,' stating that they feel like 'their only client.' Overall, the sentiment regarding accessibility is overwhelmingly positive, with clients appreciating the personal touch and collaborative nature of their interactions.

Phone & Email Support for Religious Museum

5.0 Apr 4, 2018

They’re very accessible. I’ve never had to wait long for their response to a problem. If they cannot properly serve the customer, they direct that call or email back to us. We have a pleasant and collaborative work relationship.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Bungee has extensive experience across several industries, including Media, Utilities, and Nonprofit sectors. Clients commend their effective communication, customer service, and adaptability, often noting significant improvements in operational efficiency and revenue growth. Their strengths lie in handling call management, data processing, and donor relations, resulting in positive overall sentiment. Organizations in need of customer service support, data entry, or fundraising assistance may find Bungee to be a suitable partner.
Read All Reviews

Select Industry to see insights

Media Utilities Nonprofit Arts, entertainment & music

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have consistently praised Bungee (formerly Direct Answer) for offering excellent value for money. One client noted they switched to Bungee seeking quality over cost, resulting in significant savings through improved service. Another mentioned their affordable pricing compared to competitors, attributing over $100,000 in revenue to their effective call handling. Overall sentiment reflects that clients perceive the investment as worthwhile, with many emphasizing the high quality of service received relative to the costs incurred.
Read All Reviews

Was this helpful?

View projects from:

Washington, District of Columbia (1) Oklahoma City, Oklahoma (1) San Francisco, California (1) Arlington, Virginia (1) Vienna, Virginia (1) Short Hills, New Jersey (1)
View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.