Top Order Processing Services

Ratings Updated: August 28, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Supporto

5.0 1 review

$1,000+

Undisclosed

50 - 249

Services provided

40% Customer Service Outsourcing

60% Call Center Services

Focus Areas

50% Order Processing & Taking

50% Phone Support Services

Supporto is a customer service company specializing in multilingual communication and 24/7 client interaction. Reviews highlight their efficiency, with 100% of feedback noting their quick response times and professional demeanor. They are particularly praised for their adaptability and the positive impact they have on company reputation, with no significant negatives mentioned.

See all 1 projects

Industry Experience

Supporto has demonstrated strong capabilities in the Advertising & Marketing industry, particularly in handling customer interactions for diverse projects, including cryptocurrency betting. Clients commend their prompt communication, multilingual support, and adaptability. The overall sentiment is highly positive, with clients noting improved customer satisfaction and brand perception due to Supporto's efficient service. Potential clients in marketing and similar sectors seeking responsive and professional support may find Supporto to be a suitable partner.
Read All Reviews

Select Industry to see insights

Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Supporto is noted for providing excellent value for money, particularly in their responsiveness and multilingual support. A marketing officer from White Owl emphasized that after considering costs, they chose Supporto due to their competitive pricing and effective performance. Clients reported significant time savings and positive customer feedback, highlighting the company's ability to handle inquiries promptly and professionally, which enhances the overall perception of their brand.
Read All Reviews

Was this helpful?

View Profile
Reliasourcing Inc

4.8 2 reviews

Undisclosed

Undisclosed

250 - 999

Pasay, Philippines

Services provided

40% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing +2

10% Back Office Outsourcing

10% HR Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Reliasourcing Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its strong work culture and dedication, with an impressive 80% CSAT score and significant client revenue achievements. All reviewers highlight their effective project management and timely delivery.

See all 2 projects
Reviews mention Exceptional performance
Reliasourcing Inc has received exceptional feedback for its performance, particularly highlighted by a client who praised their impressive culture, facilities, and dedication to customer service. The client reported achieving over 5,000 bookings and generating more than $2 million in revenue, alongside an impressive 80% CSAT score. They emphasized the company's reliability in meeting deadlines and responsiveness to needs, stating, "What an amazing vendor to work with!" Overall, the sentiment reflects a strong recommendation for future clients.

Sales & Customer Service Outsourcing for Healthcare Company

5.0 Nov 30, 2024

What an amazing vendor to work with! Visited their site near MOA and was really impressed with their beautiful facilities, people and work culture. I've been working with Reliasource for months now and they always continue to impress with their dedication to high levels of customer service. For a strong, capable, highly proficient Disrupter BPO in the heart of Manila, I would definitely recommend Reliasource to any potential clients looking to take their business to the next level!
Read Full Review

Read All Reviews

Was this helpful?
1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Sales & Customer Service Outsourcing for Healthcare Company
5.0 — Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. Read more
Read 1 Review

Was this helpful?

Industry Experience

Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.
Read All Reviews

Select Industry to see insights

Healthcare IT Services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.
Read All Reviews

Was this helpful?
View Profile
WeSage BPM

4.7 13 reviews

$1,000+

< $25 / hr

50 - 249

Ahmedabad, India

Services provided

15% Customer Service Outsourcing

30% Accounting

25% Back Office Outsourcing +2

20% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

WeSage BPM is a comprehensive business process outsourcing company, offering services including bookkeeping, data entry, marketing operations, and SEO. Across various reviews, 100% of clients praised WeSage BPM for their timely delivery and responsiveness, with several highlighting their flexibility and adaptability. Approximately 85% of clients mentioned the company's ability to effectively manage projects and provide excellent communication, with no notable negative feedback recorded.

See all 13 projects
Reviews mention Flexible
Clients consistently highlight WeSage BPM's flexibility as a key strength. One client noted their 'great flexibility to meet our needs,' while another emphasized their 'very responsive and fast' service, stating they have 'yet to say no to a request.' Additionally, a marketing director appreciated their ability to accommodate various projects. Overall, the sentiment regarding flexibility is overwhelmingly positive, indicating that WeSage BPM effectively adapts to client requirements.

Bookkeeping Services for Auto Repair & Sales Company

5.0 Feb 5, 2024

They have great flexibility to meet our needs.
Read Full Review

Digital Marketing Support for Software Dev Firm

5.0 Dec 23, 2022

Very responsive and fast, flexible, and always game to take on new projects. They have yet to say "no" to a request.
Read Full Review

Marketing & Sales Operations Support for Software Dev Firm

4.5 Aug 22, 2022

Their flexibility to accommodate a variety of projects is appreciated.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

WeSage BPM has demonstrated expertise across various industries, including Recreation, Financial Services, Automotive, Education, Hospitality, and Legal sectors. Clients commend their attention to detail, responsiveness, and adaptability, particularly in streamlining accounting, bookkeeping, and operational processes. Positive sentiment prevails, with notable success in enhancing project management and communication. Overall, WeSage BPM appears well-suited for clients seeking reliable support in financial operations, educational services, and hospitality management.
Read All Reviews

Select Industry to see insights

Financial services Other Industry Recreation Automotive Software Consumer Products Education IT Services Hospitality & leisure Legal

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (2) $50,000 to $199,999 (2)

What Clients Have Said
Clients commend WeSage BPM for providing excellent value for money, often highlighting their competitive pricing and high-quality service. For instance, the CEO of Parkscape noted that the firm offered 'good value for cost,' while the CFO of Wiser emphasized their 'incredible reputation' and 'strong results' that justified the investment. Overall, client sentiment reflects satisfaction with the cost-effectiveness and the quality of work, often describing it as a cost-effective way to augment their teams.
Read All Reviews

Was this helpful?

View projects from:

United States (11) South Africa (1) England (1)

Was this helpful?
View Profile

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

Ricaris Have a Nice Day

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Barcelona, Spain

Services provided

70% Customer Service Outsourcing

15% Content Marketing

15% Translation

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Ricaris Have a Nice Day is a Customer Service Outsourcing company specializing in providing call center solutions and customer support services. Across their reviews, clients highlight their professionalism, strategic approach, and efficiency, with over 95% of calls answered promptly and a customer satisfaction score averaging 86%. Their commitment to quality and improvement has resulted in increased KPIs by 20%–50% for clients.

See all 2 projects

View Profile
TAS United

5.0 1 review

Undisclosed

Undisclosed

50 - 249

San Antonio, TX

Services provided

30% Customer Service Outsourcing

70% Call Center Services

Focus Areas

50% Order Processing & Taking

50% Phone Support Services

TAS United is a call center service provider specializing in after-hours support for companies with 24/7 operations. Based on client reviews, the company is praised for its dependability and effective communication, with 100% positive feedback on responsiveness and project management. Initial challenges with script clarity were quickly resolved, ensuring smooth operation and client satisfaction.

See all 1 projects

Industry Experience

TAS United has demonstrated significant expertise in the healthcare sector, particularly with biomedical companies. Clients emphasize their reliability, effective communication, and the ability to alleviate operational burdens, particularly in providing after-hours support. The overall sentiment is positive, highlighting TAS United's impact in improving employee care and operational efficiency. This provider is well-suited for organizations seeking dependable support in healthcare-related environments.
Read All Reviews

Select Industry to see insights

Healthcare

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with TAS United's affordability and value for money, noting their reputation and proximity as key factors in the selection process. One client highlighted that the company significantly reduced the workload on their occupational nursing staff while providing essential after-hours support. Overall, the sentiment is positive, emphasizing dependable service and effective communication, which contribute to the perceived cost-effectiveness of their offerings.
Read All Reviews

Was this helpful?

View Profile
ZRAFTED

5.0 3 reviews

Undisclosed

$50 - $99 / hr

10 - 49

Toronto, Canada

Services provided

30% Customer Service Outsourcing

40% Web Development

15% Search Engine Optimization +1

15% Social Media Marketing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

ZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.

See all 3 projects
Reviews mention Timely
The feedback regarding ZRAFTED’s timeliness is overwhelmingly positive. Clients have noted that all deliverables were completed on schedule, with one review highlighting, "Everything was delivered on time," and emphasizing the swift communication throughout the project. Additionally, the responsiveness to client needs was praised, with the client indicating that all demands were addressed promptly. Overall, ZRAFTED is recognized for their reliability and efficiency in project execution.

Web Dev, Design & Migration for Apartment Rental Company

5.0 Jul 14, 2023

Everything was delivered on time. All the demands were taken care of and they were very fast in communication.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.
Read All Reviews

Select Industry to see insights

Real estate Financial services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.
Read All Reviews

Was this helpful?

View projects from:

Canada (1) United States (1)

Was this helpful?
View Profile
Salaria Sales Solutions

5.0 7 reviews

$1,000+

$100 - $149 / hr

50 - 249

Arlington, VA

Services provided

25% Customer Service Outsourcing

25% Call Center Services

25% Content Marketing +1

25% Digital Strategy

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Salaria Sales Solutions is a business development sales support firm specializing in lead generation, appointment setting, and outbound sales engine management. The company has received overwhelmingly positive feedback from reviewers, with clients highlighting their professionalism, proactive communication, and ability to exceed expectations in generating qualified leads. Notably, 100% of reviewers emphasize their effective project management and adaptability, leading to significant improvements in sales pipelines and business growth.

See all 7 projects
Reviews mention Exceptional results
Clients have reported exceptional results from Salaria Sales Solutions, citing their ability to schedule 2-3 qualified meetings per week with relevant prospects. One client highlighted the impressive conversion rate from cold outreach to scheduled meetings, reflecting the effectiveness of their targeted campaigns. Additionally, the use of a sophisticated technology stack for outreach was noted as a unique strength, contributing to the overall success of the business development efforts.

Digital Strategy for SaaS Company

5.0 Jan 17, 2024

Salaria scheduled 2-3 qualified meetings per week for our team of Sales Account Executives. The company used a technology stack that enabled them to do effective and targeted outreach at scale. Their conversion rate from cold outreach to scheduled meetings was impressive and met the goals we set for success.
Read Full Review

Read All Reviews

Was this helpful?
4 of 4 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Salaria Sales Solutions highlight their exceptional ability to build effective sales pipelines and generate qualified leads. Clients noted impressive outcomes, such as booking 185 demos and achieving significant weekly revenue growth. The team's professionalism, proactive communication, and adaptability to client needs received consistent praise. Reviewers appreciated the structure and discipline in managing outreach processes, with many indicating no areas for improvement. Overall, sentiment towards Salaria Sales Solutions is overwhelmingly positive, reflecting their value in driving sales success.
Read 4 Recent Reviews

Was this helpful?

Industry Experience

Salaria Sales Solutions has demonstrated robust expertise across various industries, including Automotive, Education, Energy & Natural Resources, Business Services, and Advertising & Marketing. Clients commend their ability to generate qualified leads, enhance outbound sales processes, and provide data-driven insights. The overall sentiment is highly positive, with particular praise for their flexibility, communication, and the measurable impact on pipeline growth. Salaria is particularly well-suited for organizations seeking structured sales support and effective lead generation strategies.
Read All Reviews

Select Industry to see insights

Automotive Energy & natural resources Business services Education Other industries Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Salaria Sales Solutions' competitive pricing and strong value for money. For instance, a CEO noted that their pricing fit the budget while providing exceptional value, evident in the consistent booking of qualified meetings. Another client emphasized the impressive conversion rates and measurable pipeline growth achieved at a flat monthly fee, reinforcing the sentiment that Salaria delivers significant ROI. Overall, feedback reflects satisfaction with the cost-effectiveness of their services.
Read All Reviews

Was this helpful?
View Profile
DelonApps

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Lagos, Nigeria

Services provided

10% Customer Service Outsourcing

20% Call Center Services

15% Corporate Training & Coaching +8

15% Recruiting

15% Staffing

5% Custom Software Development

5% IT Managed Services

5% IT Staff Augmentation

5% Mobile App Development

3% HR Outsourcing

2% Sales Outsourcing

Focus Areas

20% Order Processing & Taking

30% Phone Support Services

25% Chat Support Services +1

25% Email Support Services

DelonApps is a Customer Support Outsourcing company that offers services such as Business Process Outsourcing and 24x7 Customer Answering. Reviews indicate high satisfaction with 100% positive feedback emphasizing their seamless project management, affordability, and impressive delivery beyond expectations. A notable 50% mention increased customer satisfaction due to DelonApps' services.

See all 3 projects
Reviews mention High-quality work
DelonApps has received high praise for delivering high-quality work, particularly in their mobile application development and 24/7 call center services. Clients have highlighted their excellent service, affordability, and impressive customer feedback, noting that DelonApps provides quick updates and treats customers exceptionally well. One client emphasized that they offer top-tier solutions at lower costs compared to competitors, reflecting overall satisfaction with DelonApps' performance and reliability.

Process Automation & Optimization for Engineering Company

5.0 Jun 4, 2024

The project delivery was seamless on budget, to specifications and on schedule. I was impressed with their precision and empathy.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

DelonApps has demonstrated strong expertise in various industries, including Oil, Gas, and Petrochemical, where they excelled in process automation and optimization, resulting in enhanced productivity and customer satisfaction. In the Information Technology sector, their business process outsourcing and 24/7 customer services have significantly improved operational efficiency and sales for clients. Additionally, they effectively serve the medical field by providing reliable call center solutions. Overall, feedback indicates a positive sentiment towards their affordable, high-quality services across these domains.
Read All Reviews

Select Industry to see insights

Engineering Healthcare Information technology

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlight DelonApps' competitive pricing and exceptional value for money. For instance, one client noted that their budget was well accommodated while receiving great service quality. Another client remarked on DelonApps' ability to deliver excellent services at affordable rates, even more competitively priced than options from other countries. Overall, feedback reflects a strong sentiment that DelonApps provides high-quality solutions that align well with client budgets, enhancing their overall satisfaction.
Read All Reviews

Was this helpful?

View projects from:

United States (2) Nigeria (1)

Was this helpful?
View Profile
The Agentsy BPO

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cape Town, South Africa

Services provided

30% Customer Service Outsourcing

30% Sales Outsourcing

20% Call Center Services +1

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

The Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.

See all 3 projects
Reviews mention High-quality work
Clients consistently commend The Agentsy BPO for delivering high-quality work that significantly impacts their business outcomes. One client noted a 300% increase in membership and sustained growth, attributing this success to the agency's forward-thinking approach and reliable service. Another client highlighted the achievement of 100% year-over-year revenue growth through the agency's multilingual agents, emphasizing their exceptional attention to detail and communication. Overall, the sentiment reflects strong satisfaction with the quality and results provided by The Agentsy BPO.

BPO Services for Travel Club

5.0 May 1, 2023

We are very happy with The Agentsy BPO and the results they have delivered for us over the years. Their high level of service, forward thinking approach and ability to deliver are some of the reasons we will be renewing our contract for another 24 months in July.
Read Full Review

BPO for Online Travel Agency

5.0 May 1, 2023

Over the years we have developed a strong relationship and they have always gone over and above in terms of delivering outstanding results and services for us. This had allowed us to boost our revenue & growth and achieve our desired goals. It's culture, attention detail, open and transparent communication, high quality of service and constantly achieving the goals we had set-out.
Read Full Review

Read All Reviews

Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 stars

$50,000 – $199,999 avg. project cost

Order Processing & Taking Experience

The Agentsy BPO has received overwhelmingly positive feedback for their Order Processing & Taking services, with clients highlighting their expertise in providing multilingual support. Notably, one client reported a 100% year-over-year increase in bookings and revenue after employing their services. Reviewers emphasized the company's strong communication, cultural alignment, and commitment to delivering results. Overall, 90% of feedback is positive, with clients particularly appreciating the team's responsiveness and dedication to achieving set goals.
Read Most Recent Review

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight The Agentsy BPO's competitive pricing and overall value for money. One executive noted the company provided 'good value for cost,' contributing to a 300% increase in membership and significant revenue growth. Similarly, a procurement head emphasized the decrease in overhead costs while achieving 100% YOY revenue growth. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the results and recommending the company's services.
Read All Reviews

Was this helpful?

$2,508 Skilled English speaking agent at $14,25 per hour. $2,904 Skilled Multilingual agent at $16,50 per hour. $2,904 Skilled Multilingual agent at $16,50 per hour.

Customer Support Omnichannel
Below is our rate for Customer Support Omnichannel Agents based on English-speaking and Multilingual agents.
View Packages

Was this helpful?
View Profile
wrrk

4.8 4 reviews

$1,000+

Undisclosed

50 - 249

San Francisco, CA

Services provided

50% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing +1

10% Document Digitization & Management

Focus Areas

10% Order Processing & Taking

55% Chat Support Services

20% Phone Support Services +1

15% Email Support Services

wrrk is a Customer Support Outsourcing company that specializes in providing comprehensive outsourced customer support services, including technical and product-related inquiries. The company is recognized for its professionalism, adaptability, and ability to meet service level agreements. Positive feedback accounts for approximately 90% of references, highlighting their effective scaling and customer communication. Some reviews suggest improvements in response times and evolving documentation.

See all 4 projects

1 of 2 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center & Customer Service Outsourcing for Energy Co
5.0 — wrrk provided call center and customer service outsourcing for an EV charging solutions company. The team offered telephone support to resolve technical issues and support incident resolution. Read more
Read 2 Reviews

Was this helpful?

Industry Experience

wrrk has demonstrated expertise across multiple industries, notably in Energy & Natural Resources and Beauty & Cosmetics. In the energy sector, clients appreciated their ability to provide effective technical support and maintain compliance with service agreements, reflecting strong project management skills. In the beauty industry, feedback highlighted wrrk's professionalism and responsiveness in customer service, aiding in order management. Overall, wrrk is well-suited for companies seeking reliable support in technical and customer service operations in these sectors.
Read All Reviews

Select Industry to see insights

Energy & natural resources Beauty & Cosmetics

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have consistently recognized wrrk for its competitive pricing and overall value for money. One CEO noted that their pricing fit their budget and provided good value for the cost, while another client appreciated the professionalism and responsiveness, which helped lighten their workload. Overall, the sentiment reflects satisfaction with the cost-effectiveness of wrrk's services, although there are minor suggestions for improving responsiveness in certain situations.
Read All Reviews

Was this helpful?

View Profile
Premier BPO

4.1 4 reviews

$1,000+

< $25 / hr

250 - 999

Clarksville, TN

Services provided

16% Customer Service Outsourcing

30% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3

15% PEO/Employee Leasing

14% Call Center Services

10% Sales Outsourcing

Focus Areas

50% Order Processing & Taking

50% Phone Support Services

Premier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.

See all 4 projects
Reviews mention High-quality work
Clients have expressed a positive sentiment regarding Premier BPO's high-quality work, noting their efficiency in delivering daily reports and the accuracy of their processing. One client highlighted that the service saved them approximately $9,000 monthly, indicating significant cost-effectiveness. Additionally, the ability to turn around quality work quickly was specifically praised, reinforcing the company's reputation for reliability and professionalism in their services.

Payment Processing for Mid-sized IT Firm

3.5 Aug 12, 2017

The service provider's strength is that they must process accurately.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Premier BPO has demonstrated expertise across several industries including Manufacturing, IT Services, and various other sectors. Clients noted their strengths in efficiency, quality communication, and the ability to save time and costs. Overall sentiment reflects strong satisfaction, particularly within IT Services, where revenue growth was highlighted. Manufacturing clients appreciated operational ease, while feedback from other sectors revealed reliable service and accurate processing. This provider is well-suited for businesses seeking back office support across diverse domains.
Read All Reviews

Select Industry to see insights

Manufacturing IT Services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Premier BPO as offering good value for money, with one review stating they are 'very much worth the cost.' While some clients noted areas for improvement in pricing, the overall sentiment reflects satisfaction with the services provided. Notably, a client mentioned saving approximately $9,000 monthly due to the efficiency of Premier BPO's services, indicating a positive return on investment despite varying annual expenditures.
Read All Reviews

Was this helpful?

View projects from:

Tampa, Florida (1) Berkeley, California (1) Pfafftown, North Carolina (1)

Was this helpful?
View Profile
Support365days

5.0 2 reviews

Undisclosed

< $25 / hr

10 - 49

Services provided

25% Customer Service Outsourcing

20% Fulfillment

15% Email Marketing +3

15% Social Media Marketing

15% Web Design

10% Logo

Focus Areas

30% Order Processing & Taking

35% Chat Support Services

35% Email Support Services

Support365days offers Customer Support Outsourcing, including email and chat support, and order processing. Overall feedback highlights their prompt response times, effective customer retention strategies, and excellent project management. Clients appreciate their cooperative team and ability to swiftly understand and manage business processes.

See all 2 projects

Industry Experience

Support365days has demonstrated strong expertise in the Software industry, particularly in mobile app development support. Clients appreciate their quick response times, cooperative nature, and ability to resolve issues efficiently, contributing to high customer satisfaction. The overall sentiment is highly positive, indicating that Support365days is an excellent fit for companies needing responsive and reliable support in software applications.
Read All Reviews

Select Industry to see insights

Software

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with Support365days, highlighting their competitive pricing as a key factor for selection. One executive noted that the pricing fits their budget while receiving excellent service, including quick responses to queries and effective problem-solving. Overall sentiment indicates that clients perceive significant value for money, with one reviewer stating, 'They are perfect. 100%.' This reflects a strong alignment between cost and service quality.
Read All Reviews

Was this helpful?

View Profile
Empire Global Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

30% Customer Service Outsourcing

30% Back Office Outsourcing

30% Call Center Services +1

10% Sales Outsourcing

Focus Areas

30% Order Processing & Taking

40% Phone Support Services

25% Email Support Services +1

5% Chat Support Services

Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.

See all 1 projects

Industry Experience

Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
Read All Reviews

Select Industry to see insights

Other Industry

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
Read All Reviews

Was this helpful?

View Profile
Customer Umbrella

5.0 20 reviews

$1,000+

< $25 / hr

250 - 999

Varna, Bulgaria

Services provided

10% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services +7

10% Content Moderation Services

10% Data Annotation Services

10% Employer of Record (EOR) Services

10% PEO/Employee Leasing

10% Recruiting

10% Sales Outsourcing

10% Staffing

Focus Areas

10% Order Processing & Taking

40% Chat Support Services

30% Email Support Services +1

20% Phone Support Services

Customer Umbrella is a Customer Support Outsourcing company specializing in providing 24/7 support solutions, including call center outsourcing and remote customer care. With 100% positive feedback highlighting their efficiency, professionalism, and industry understanding, they notably reduced response times by 40% and increased player satisfaction by 25%, while saving 30% on support costs.

See all 20 projects
Reviews mention Personable
Client feedback highlights a strong sentiment of personability at Customer Umbrella, with one client noting their 'very friendly' demeanor. The ease of communication and rapport building with the team contributed to a successful partnership, transforming a trial project into a permanent service. Additionally, the company's ability to quickly find new operators was appreciated, further emphasizing their approachable and responsive nature.

Customer Support Outsourcing for Game Development Company

5.0 Aug 23, 2023

Their project management was spot-on. Always on time, and when we had new requests or changes, they were all ears, adapting their strategy to match our game releases. What really stands out about Customer Umbrella is how well they understand the gaming world. Their agents spoke our players' language, creating a special connection that boosted loyalty.
Read Full Review

Read All Reviews

Was this helpful?
Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (2)

What Clients Have Said
Client feedback on Customer Umbrella highlights a consistent sentiment of good value for money and budget-friendly pricing. Clients appreciated the alignment of pricing with their budgets and noted that the services provided exceeded their expectations. One client mentioned, "Pricing fit our budget" and another praised the "good value for cost," reinforcing the company's reputation for delivering quality service at competitive rates. Overall, the feedback indicates a strong satisfaction with the cost-effectiveness of their offerings.
Read All Reviews

Was this helpful?

View projects from:

United States (5) Cyprus (2) Germany (2) Canada (1) England (1)

Was this helpful?

$1,200 Entry level customer support $2,184 Mid Level $4,200 High end experienced technical support.

Email and Live chat Support
English customer support ranges from entry-level to experienced and more technical.
View Packages

Was this helpful?
View Profile
Staff Outsourcing Solutions

4.4 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

10% Customer Service Outsourcing

10% Back Office Outsourcing

10% Business Consulting +7

10% Call Center Services

10% Demand Generation Marketing

10% Ecommerce Marketing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Sales Outsourcing

Focus Areas

10% Order Processing & Taking

50% Phone Support Services

25% Chat Support Services +1

15% Email Support Services

Staff Outsourcing Solutions is a Customer Service BPO providing Remote Customer Care and Call Center Solutions. The company is noted for its cost-effective services and cultural alignment with clients. With a 100% positive feedback rate, clients commend their efficiency, ease of collaboration, and high-quality service, with 60% of reviewers highlighting responsiveness and adaptability to evolving business needs.

See all 8 projects
Reviews mention Easy to work with
The overall sentiment regarding Staff Outsourcing Solutions is highly positive, particularly in terms of their ease of collaboration. Clients frequently highlighted the seamless process and prompt communication, with one client noting, "How easy the process was from start to finish and the communication from the owner." Another client emphasized their satisfaction with the phrase, "They were easy to work with." Such feedback underscores the company's commitment to client satisfaction and responsiveness.

Call Center Services for Footwear Company

4.5 Sep 5, 2023

They were easy to work with.
Read Full Review

Customer Service Support for Plant Retail Company

5.0 Aug 18, 2023

We've been pleased with how easy the whole process has been with them. The account managers have all been very helpful but our most recent has been the most involved and hands-on with our team. I am very grateful for the entire team at SOS.
Read Full Review

Recruiting & Staffing for Heated Apparel Retailer

5.0 Apr 4, 2025

How easy the process was from start to finish and the communication from the owner.
Read Full Review

Read All Reviews

Was this helpful?
1 of 1 Order Processing & Taking reviews is 5 stars

Unknown avg. project cost

Order Processing & Taking Experience

Overall, feedback for Staff Outsourcing Solutions in the Order Processing & Taking service is highly positive, with a 100% satisfaction rate among reviewers. Clients commend their responsiveness, expertise, and effective management, particularly in handling increased customer interactions via email, live chat, and phone. A notable 100% of reviewers highlighted the high quality of service and the ability to adapt to growing needs. Clients expressed appreciation for the proactive communication and efficient hiring process, reinforcing the company's strengths in customer service support.
Read Most Recent Review

Was this helpful?

1 of 2 Customer Service Outsourcing reviews are 5 stars

$10,000,000 + avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Support for Plant Retail Company
5.0 — Staff Outsourcing Solutions provides ongoing customer service support for a plant retail company. The team handles incoming customer emails, inbound calls, and live chat support. Read more
Read 2 Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients consistently highlight the cost-effectiveness and value for money provided by Staff Outsourcing Solutions. One client noted that the pricing fit their budget and offered 'good value for cost.' Another emphasized that the services saved significant time and money compared to hiring new employees, leading to improved customer satisfaction. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's pricing structure and the quality of service delivered.
Read All Reviews

Was this helpful?
View Profile
Lambent Marketing

5.0 4 reviews

Undisclosed

< $25 / hr

10 - 49

Birmingham, AL

Services provided

15% Customer Service Outsourcing

20% Back Office Outsourcing

20% Content Marketing +4

15% Search Engine Optimization

10% Business Consulting

10% Call Center Services

10% Social Media Marketing

Focus Areas

22% Order Processing & Taking

28% Chat Support Services

28% Email Support Services +1

22% Phone Support Services

Lambent Marketing is a comprehensive marketing consultancy specializing in branding, marketing strategy, and business process outsourcing. The reviews indicate a 100% positive feedback rate, with clients praising their expertise, seamless communication, and ability to deliver tailored solutions. Approximately 75% of reviewers highlight their impressive project management and adaptability in meeting business needs. Lambent Marketing is commended for providing a holistic service that consistently meets or exceeds client expectations.

See all 4 projects
Reviews mention Results-oriented
Clients express a strong sentiment of satisfaction regarding Lambent Outsourcing's results-oriented approach. One client highlighted their ability to 'listen, develop, create and deliver the right solutions,' emphasizing their expertise and innovation. The consistent delivery of projects on time, even under tight deadlines, further reinforces their commitment to achieving client goals. Overall, feedback indicates that Lambent Outsourcing effectively understands and meets the specific needs of their clients, facilitating successful outcomes.

Web Design for Consulting Company

5.0 Nov 15, 2021

They never cease to impress me with their ability to understand my needs and deliverables. They have worked very closely with me to ensure they get the right results. With my experience in working with them in the past, I know they can offer a real holistic service and so provide all the services my business needs now and in the future, from design, marketing to business processing.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.
Read All Reviews

Select Industry to see insights

Consulting Financial services Telecommunications

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.
Read All Reviews

Was this helpful?

View projects from:

United States (2) Mexico (1) Philippines (1)

Was this helpful?
View Profile
BonBon Strategic

4.9 5 reviews

$1,000+

$100 - $149 / hr

2 - 9

Lafayette, LA

Services provided

10% Customer Service Outsourcing

25% Business Consulting

20% Back Office Outsourcing +6

10% Financial Consulting

10% IT Strategy Consulting

10% Logistics & Supply Chain Consulting

6% HR Consulting

6% HR Outsourcing

3% Staffing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

BonBon Strategic is a consultancy firm specializing in strategic business support, project management, and operations improvement, often serving as a fractional COO. Reviews indicate a 100% satisfaction rate, highlighting the company's efficiency, effective communication, and ability to streamline business processes. Approximately 80% of reviewers commend BonBon Strategic for their comprehensive strategic planning and operational support, which has led to significant business growth and cost savings.

See all 5 projects
Reviews mention Experienced
Clients express a highly positive sentiment regarding the expertise of BonBon Strategic, particularly praising Kate's adeptness in improving business operations. One client highlighted her ability to streamline processes and enhance productivity, stating, 'BonBon Strategic made my job easier.' They consistently met deadlines and maintained effective communication, earning high marks for project management. Overall, clients found them to be timely, efficient, and instrumental in providing the necessary support for business improvements.

Recruiting & Business Services for Residential Remodeling Co

5.0 Jul 30, 2022

This is the first company I’ve run, and Kate used her experience to help me get what I needed to be the most effective for myself. Overall, BonBon Strategic made my job easier. BonBon Strategic was timely and efficient; they finished what they said when they said. They were also very communicative. If I needed to know something, Kate would let me know, asking questions when she had them.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

BonBon Strategic has demonstrated expertise across several industries including IT Services, Other, Construction, Real Estate, and Food & Beverages. Clients have praised their ability to streamline business operations, enhance marketing strategies, and establish effective communication systems. Overall sentiment is positive, highlighting BonBon's strengths in project management, responsiveness, and tailored support, making them an excellent fit for small businesses seeking operational efficiency and strategic growth.
Read All Reviews

Select Industry to see insights

Construction Real estate IT Services Other Industry Food & Beverages

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend BonBon Strategic for their cost-effective services and excellent value for money. One client noted that the initial assessment and subsequent agreement were reasonably priced, leading to significant cost savings through expense analysis. Another client highlighted the impressive return on investment, stating that their business grew from five to 40 units, attributing this success to BonBon's support. Overall, feedback indicates high satisfaction with the pricing relative to the quality and efficiency of services provided.
Read All Reviews

Was this helpful?

View projects from:

United States (4) Canada (1)

Was this helpful?
View Profile
IQ BackOffice

5.0 2 reviews

$5,000+

Undisclosed

250 - 999

Services provided

20% Customer Service Outsourcing

35% Accounting

35% Back Office Outsourcing +1

10% Call Center Services

Focus Areas

10% Order Processing & Taking

90% Phone Support Services

IQ BackOffice is a back-office service provider specializing in payment processing, cyber security, and legal crowdsourcing services. The company is highly regarded for its innovative technology, excellent customer service, and ability to significantly save clients time and money, with 100% positive feedback. Reviewers frequently mention their strengths in efficiency and safety, with no noted areas for improvement.

See all 2 projects
Reviews mention Innovative
The sentiment surrounding IQ BackOffice's innovative capabilities is overwhelmingly positive, with clients highlighting their use of advanced technology that enhances efficiency and security. One client noted, "They use innovative technology and provide great security," while another emphasized that their services significantly ease operational burdens, stating, "It is very innovative and makes our work much easier." Overall, clients appreciate the innovative solutions that contribute to substantial time and cost savings.

Cybersecurity and Legal Crowdsourcing for Healthcare Firm

5.0 Nov 2, 2017

They use innovative technology and provide great security. Their service is very safe and fast.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

IQ BackOffice has garnered positive feedback from clients in the Business Services and Healthcare industries. In Business Services, the company excels in payment processing, providing significant cost and time savings. In Healthcare, they offer innovative solutions that enhance efficiency, security, and client support. Overall, clients commend their exceptional customer service and the strength of their team, indicating a strong fit for organizations seeking back office support in these sectors.
Read All Reviews

Select Industry to see insights

Healthcare Business services

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive IQ BackOffice as providing good value for money, citing significant cost savings and efficiency improvements. One client reported saving $5,000 monthly and 20-30 hours of work, while another noted a monthly savings of $2,200 and 150 hours saved. The pricing structures varied, with one client using hourly billing and another opting for an annual package. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services.
Read All Reviews

Was this helpful?
View Profile
Pac Biz Contact Center Outsourcing

4.7 3 reviews

$1,000+

< $25 / hr

50 - 249

Dumaguete, Philippines

Services provided

45% Customer Service Outsourcing

45% Call Center Services

10% Back Office Outsourcing

Focus Areas

10% Order Processing & Taking

50% Phone Support Services

30% Chat Support Services +1

10% Email Support Services

Pac Biz Contact Center Outsourcing is a company specializing in call center and virtual assistant services. Reviews highlight their transparency, reliable customer service, and effective workflow, with 100% positive feedback on their ability to improve efficiency and client satisfaction. Clients praise their quality assurance processes and seamless integration with existing teams.

See all 3 projects

Industry Experience

Pac Biz Contact Center Outsourcing has received positive feedback across various industries, including advertising & marketing, financial services, and media. Clients commend their reliable customer service, efficiency in handling inbound calls, and ability to enhance lead capture, particularly in marketing and healthcare. Their expertise in administrative support has also proven beneficial for small businesses. Overall sentiment indicates strong performance and adaptability, making them a suitable choice for clients in diverse sectors seeking quality customer support.
Read All Reviews

Select Industry to see insights

Advertising & marketing Media Financial services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients have praised Pac Biz for providing cost-effective solutions that enhance customer service capabilities. One client noted significant savings of $2,000 per month and increased efficiency by outsourcing inbound calls, while another highlighted the company's competitive pricing and quality assurance processes. Overall, the sentiment reflects a strong value for money, with clients appreciating the balance of quality service and affordability in their offerings.
Read All Reviews

Was this helpful?

View Profile
Outsource Philippines

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Services provided

20% Customer Service Outsourcing

15% Back Office Outsourcing

15% Web Design +6

10% Accounting

10% Content Writing Services

10% Search Engine Optimization

10% Social Media Marketing

5% Employer of Record (EOR) Services

5% Pay Per Click

Focus Areas

30% Order Processing & Taking

35% Chat Support Services

25% Email Support Services +1

10% Phone Support Services

Outsource Philippines is a Customer Support Outsourcing company that excels in providing virtual assistant services and specialist functions like SEO, live chat, and WordPress design. Reviewers highlight their strong project execution, reducing internal workloads by 42% and achieving a 4.7/5 CSAT score. 100% of reviewers commend their proactive communication and flexibility, while 20% suggest improvements in their hiring speed.

See all 2 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

SEO, Blog Writing & Customer Service Outsourcing for HR Co
5.0 — Outsource-Philippines provided customer support, blog writing, and SEO services for an HR company. The team handled live chat, email, and phone support, created blog content, and performed SEO for Read more
Read 1 Review

Was this helpful?

Industry Experience

Outsource Philippines has received positive feedback primarily in the business services sector, showcasing expertise in virtual assistant services, SEO, and customer support. Clients noted their ability to significantly reduce administrative workloads and enhance customer response times, achieving high satisfaction ratings. The company's strengths include scalability, proactive communication, and robust operational processes. Overall sentiment is highly favorable, suggesting a strong fit for businesses seeking efficient operational support and improved customer engagement.
Read All Reviews

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Outsource Philippines' competitive pricing and strong cost-to-value ratio. One client noted their 'good value for cost' while achieving significant operational improvements, such as a 42% reduction in internal workload and enhanced customer response times. The company's ability to deliver measurable outcomes at a reasonable price point has been praised, with specific feedback indicating satisfaction with their service levels and performance metrics, reinforcing the overall positive sentiment regarding their value for money.
Read All Reviews

Was this helpful?

View Profile Visit Website
Tafaseel BPO

4.0 1 review

$10,000+

< $25 / hr

1,000 - 9,999

Ajman, United Arab Emirates

Services provided

15% Customer Service Outsourcing

25% Call Center Services

20% Sales Outsourcing +3

15% HR Outsourcing

15% Recruiting

10% Staffing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Tafaseel BPO is a call center service provider offering bilingual agents, live chat support, and comprehensive call management solutions. According to the reviews, approximately 90% of the feedback is positive, highlighting their strong service delivery and cultural understanding. Clients appreciate Tafaseel BPO's ability to meet high expectations and provide a smooth, customized experience, establishing them as a reliable partner.

See all 1 projects

Industry Experience

Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.
Read All Reviews

Select Industry to see insights

Education

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.
Read All Reviews

Was this helpful?

View Profile
Call Point Business Solutions Ltd.

5.0 6 reviews

Undisclosed

< $25 / hr

50 - 249

Dhaka, Bangladesh

Services provided

10% Customer Service Outsourcing

45% Call Center Services

20% Back Office Outsourcing +4

10% Sales Outsourcing

5% Direct Marketing

5% Email Marketing

5% Social Media Marketing

Focus Areas

25% Order Processing & Taking

40% Phone Support Services

20% Chat Support Services +1

15% Email Support Services

Call Point Business Solutions Ltd. is a customer service and contact center provider specializing in phone, email, and administrative support. Reviewers highlight their efficient onboarding process, effective project management, and alignment with company values. They report significant improvements in customer satisfaction, with one client noting a 30-point CSat increase. Overall, 100% of the reviews commend their prompt service and capacity to meet and exceed expectations.

See all 6 projects
Reviews mention Knowledgeable
Clients consistently express high satisfaction with Call Point Business Solutions Ltd.'s knowledgeable approach. One CEO noted their team's impressive understanding of the industry, stating, 'They know what they do.' Furthermore, the responsiveness of their contact person, Asif, highlights their expertise in managing client needs effectively. Overall, the sentiment regarding their knowledge and professionalism is overwhelmingly positive, although some clients suggested minor improvements in attention to detail.

Call Center Services for Janitorial Services Co

5.0 Nov 27, 2023

The company is very responsive and they know what they do. This demonstrates their expertise and understanding of the tasks at hand. Their ability to swiftly deliver appointments as they come from the team further highlights their efficiency and knowledge in managing client needs.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Call Point Business Solutions Ltd. has demonstrated expertise across various industries including healthcare, legal, information technology, business services, and media. Clients commend the company for its effective onboarding processes, enhanced customer satisfaction, and proactive communication. Overall sentiment is positive, with notable strengths in customer service and operational efficiency, making them particularly suitable for organizations seeking to improve their customer support and engagement strategies.
Read All Reviews

Select Industry to see insights

Software Legal Media Business services Information technology

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (1)

What Clients Have Said
Call Point Business Solutions Ltd. consistently delivers good value for cost, as noted by multiple clients who highlighted their pricing alignment with budgets and overall effectiveness. One CEO remarked on the 'great value for cost' and another emphasized the 'good culture fit' alongside competitive pricing. Clients appreciated the significant ROI, with improved operational efficiency and customer satisfaction. Overall sentiment indicates satisfaction with the pricing structure relative to the quality of service provided.
Read All Reviews

Was this helpful?

View projects from:

Canada (1) France (1) Germany (1) India (1) United States (1)

Was this helpful?
View Profile
Grupo Noa International

4.0 1 review

Undisclosed

Undisclosed

50 - 249

Services provided

40% Customer Service Outsourcing

20% Call Center Services

15% Language Interpretation +2

15% Sales Outsourcing

10% Back Office Outsourcing

Focus Areas

36% Order Processing & Taking

36% Phone Support Services

17% Email Support Services +1

11% Chat Support Services

Grupo Noa International is a customer support outsourcing company that provides remote frontend user support. Reviews highlight their cost-efficiency, transparency, and professionalism, with 100% positive feedback on their availability and flexibility. While individual agent performance varies, the company excels in personalized client service and effective collaboration, making them a trusted partner in managing call volumes and maintaining service standards.

See all 1 projects

Industry Experience

Grupo Noa International has demonstrated significant expertise in the telecommunications industry, particularly in providing remote user support for service desk operations. Clients appreciate their transparency, professionalism, and ability to adapt to specific challenges, leading to a positive overall sentiment. Their strengths include effective training, quality assurance, and a personalized approach, making them a suitable partner for organizations seeking cost-efficient customer support solutions. Potential clients in telecommunications may find them especially beneficial for managing fluctuating support needs.
Read All Reviews

Select Industry to see insights

Telecommunications

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have generally found Grupo Noa International to offer competitive pricing and good value for money, particularly when compared to other agencies. One client noted they selected Grupo Noa after finding most competitors exceeded their budget, and they have been satisfied with the €4,000 monthly investment for account management. Overall, feedback highlights the company's commitment to transparency and quality service, although some concerns regarding individual agent performance were mentioned.
Read All Reviews

Was this helpful?

View Profile
Koala Customer Care

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Surrey, Canada

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Sales Outsourcing

Focus Areas

20% Order Processing & Taking

30% Phone Support Services

25% Chat Support Services +1

25% Email Support Services

Koala Customer Care is a customer service outsourcing company that efficiently manages phone calls and scheduling for businesses. Their services have been praised for improving efficiency and organization, with 100% of reviewers expressing satisfaction. Clients highlight their responsiveness and problem-solving skills, noting no areas for improvement, and emphasizing the company's capacity to adapt and learn from past issues.

See all 1 projects

Industry Experience

Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.
Read All Reviews

Select Industry to see insights

Beauty & Cosmetics

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.
Read All Reviews

Was this helpful?

View Profile
Bungee (formerly Direct Answer)

4.8 7 reviews

$1,000+

< $25 / hr

10 - 49

Capon Bridge, WV

Services provided

35% Customer Service Outsourcing

45% Call Center Services

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

11% Order Processing & Taking

46% Phone Support Services

29% Chat Support Services +1

14% Email Support Services

Bungee (formerly Direct Answer) is a customer service outsourcing company providing call handling, billing support, data processing, and donor management services. The reviews reflect strong positive feedback, with approximately 90% of clients praising their responsive communication, tailored solutions, and high-quality support. Clients appreciate Bungee's ability to quickly adapt to changes and maintain seamless integration with their processes, resulting in enhanced efficiency and customer satisfaction.

See all 7 projects

Industry Experience

Bungee has received positive feedback across various industries, notably Utilities, Nonprofits, Media, and Arts. Clients highlight their expertise in call handling, data processing, and customer service. In the Utilities sector, they significantly improved customer engagement, leading to increased revenues. Nonprofits praised their understanding of donor relations and efficient processing. Their adaptability and strong communication skills across all industries foster long-term partnerships, making them a suitable choice for organizations seeking customer support and operational efficiency.
Read All Reviews

Select Industry to see insights

Media Utilities Other industries Arts, entertainment & music

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally express satisfaction with Bungee's (formerly Direct Answer) pricing and value for money. One client noted they chose Bungee for its reasonable rates compared to competitors, stating, "the price was much more reasonable than other companies." Another highlighted that outsourcing to Bungee was more cost-effective than maintaining in-house staff, emphasizing affordability without sacrificing service quality. Overall, feedback reflects a strong sentiment that Bungee provides exceptional service relative to its cost.
Read All Reviews

Was this helpful?

View projects from:

Washington, District of Columbia (1) Oklahoma City, Oklahoma (1) San Francisco, California (1) Arlington, Virginia (1) Vienna, Virginia (1) Short Hills, New Jersey (1)

Was this helpful?

View Profile
Acelerar Technologies

4.1 5 reviews

Undisclosed

< $25 / hr

50 - 249

Noida, India

Services provided

35% Customer Service Outsourcing

55% Back Office Outsourcing

10% Call Center Services

Focus Areas

37% Order Processing & Taking

44% Chat Support Services

19% Phone Support Services

Acelerar Technologies is a comprehensive back office service provider offering solutions such as payment processing, scheduling support, and data entry services. Reviews indicate a positive client experience, with approximately 80% mentioning excellent communication and time-saving benefits. While some suggest simplification, the majority highlight their overall satisfaction and the company's ability to deliver quality work promptly.

See all 5 projects
Reviews mention Communicative
Acelerar Technologies has received consistently positive feedback regarding their communication skills. Clients highlighted 'excellent communication in a fast and simple way' and noted their 'ability to work quickly and communicate great.' One client specifically mentioned 'excellent communication at all times,' indicating a strong commitment to client engagement. Overall, the sentiment is highly favorable, with no reported areas for improvement in communication.

Payment Processing for Information Technology Company

4.5 Aug 14, 2017

Savings in plans and services, excellent communication at all times, and well-protected data.
Read Full Review

Financial Services Data Entry & Cleansing

5.0 Aug 12, 2017

The service provider's strengths include communicating and working quickly. This highlights their ability to maintain effective communication throughout the project.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Acelerar Technologies has garnered positive feedback across various industries, including Legal and Information Technology. Clients commend their fast service and excellent communication, highlighting significant time and cost savings. In the Legal sector, they efficiently handled back-office tasks, while in IT, they provided adaptable pricing and effective payment processing. Overall, sentiment is favorable, particularly for those in need of reliable back-office support and data management solutions within these industries.
Read All Reviews

Select Industry to see insights

Other industries Legal Information technology Other Industry

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Acelerar Technologies is perceived as providing good value for money, with clients noting substantial savings and effective service delivery. One client highlighted saving approximately $10,000 monthly, while another mentioned a 12% cost reduction compared to competitors. Overall, the sentiment reflects satisfaction with pricing structures, which are described as adaptable and reasonable. However, some feedback indicates that clarity in billing could be improved, suggesting a need for better transparency in costs.
Read All Reviews

Was this helpful?

View projects from:

Atlanta, Georgia (1) The Bronx, New York (1) Los Angeles, California (1) Salt Lake City, Utah (1) Pell City, Alabama (1)

Was this helpful?
View Profile
Integra Global Solutions

5.0 9 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Wexford, PA

Services provided

10% Customer Service Outsourcing

20% Accounting

20% Back Office Outsourcing +4

20% Finance & Accounting Outsourcing (FAO)

10% Employer of Record (EOR) Services

10% Other Digital Marketing

10% Recruitment Process Outsourcing

Focus Areas

15% Order Processing & Taking

30% Chat Support Services

30% Email Support Services +1

25% Phone Support Services

Integra Global Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviewers commend the company's reliability, accuracy, and efficient project management, noting that tasks are consistently completed on schedule and with attention to detail. Over 80% of reviews highlight their effective communication and cost-effective services, although some suggest improvements in proactive scheduling and workflow optimization.

See all 9 projects
Reviews mention Detail-oriented
Clients consistently highlight Integra Global Solutions' exceptional attention to detail and reliability. One client noted their 'reliability and attention to detail' as impressive, emphasizing that deliverables were 'accurate, on time, and handled professionally.' Additionally, the project management was described as 'reliable and efficient,' with clear communication and timely task completion. Overall, the sentiment reflects a strong appreciation for the company's detail-oriented approach, contributing to improved operational efficiency.

Staff Augmentation for Medical Billing Company

5.0 Sep 18, 2025

What impressed us most was their reliability and attention to detail. Everything is accurate, on time, and handled professionally.
Read Full Review

Read All Reviews

Was this helpful?
2 of 2 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Staff Augmentation for Medical Billing Company
5.0 — Integra Global Solutions provides ongoing medical billing services for a medical billing company. The team handles the client's growing workloads and is expected to maintain accuracy and Read more
Read 2 Reviews

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (2)

What Clients Have Said
Feedback regarding Integra Global Solutions highlights a consistent sentiment of good value for cost across multiple reviews. Clients appreciated the affordability, with one stating, 'Pricing fit our budget,' and others noting 'good value for cost.' The cost-effectiveness of their services was emphasized, as clients reported significant reductions in overhead and improved operational efficiency. Overall, clients felt that the financial investment in Integra's services yielded substantial returns, both in terms of cost savings and enhanced service quality.
Read All Reviews

Was this helpful?

View projects from:

Tampa, Florida (2) Chicago, Illinois (1) Los Angeles, California (1) Tucson, Arizona (1) Pittsburgh, Pennsylvania (1) Las Vegas, New Mexico (1)

Was this helpful?
View Profile
Amevalue

5.0 5 reviews

$1,000+

< $25 / hr

10 - 49

Warszawa, Poland

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

15% IT Staff Augmentation +1

5% Call Center Services

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Amevalue is a Customer Service Outsourcing company providing comprehensive customer support services, including Call Center Outsourcing and Customer Care Outsourcing. Reviews indicate high satisfaction, with consistent commendations for their professionalism, responsiveness, and effective project management. Notably, 100% of reviewers emphasize their value for cost and seamless integration with company values.

See all 5 projects
Reviews mention Reasonable pricing
Clients have consistently praised Amevalue for its reasonable pricing, highlighting it as a key factor in their decision to choose the company. One client specifically noted the 'good value for cost' and expressed satisfaction with the overall service quality, stating, 'Service, price, people' as impressive aspects. The overall sentiment reflects a strong appreciation for the affordability and value provided by Amevalue, contributing to long-term partnerships and successful project outcomes.

HR & Recruiting Services for Digital Agency

5.0 Nov 12, 2025

We are extremely pleased to work with the company's management; they are responsible, professional, and always willing to meet us halfway. That is why we have been working together for many years. Service, price, people.
Read Full Review

Read All Reviews

Was this helpful?
3 of 3 Customer Service Outsourcing reviews are 5 stars

3 new reviews for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

HR & Recruiting Services for Digital Agency
5.0 — Amevalue has built an HR management structure for a digital agency. The team provides L1 and L2 support, manages SLAs and quality management, and offers HR and recruiting services. Read more
Read 3 Reviews

Was this helpful?

Industry Experience

Amevalue has demonstrated expertise in eCommerce, Advertising & Marketing, and HR management. In eCommerce, they excel at enhancing customer support operations, achieving improved response times and customer satisfaction. Their work in Advertising & Marketing focuses on maintaining operational stability during campaigns, ensuring quick incident response. In the HR sector, they effectively built automated processes and maintained high customer service ratings. Overall, sentiment is highly positive across all industries, making Amevalue a suitable partner for businesses seeking reliable and efficient operational support.
Read All Reviews

Select Industry to see insights

Other industries eCommerce

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Amevalue's competitive pricing and strong value for money. For instance, one reviewer noted, 'Pricing fit our budget' and emphasized 'good value for cost,' while another stated, 'Service, price, people' were impressive aspects of the company. Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the alignment of Amevalue's services with their financial expectations.
Read All Reviews

Was this helpful?
View Profile
Westshore Bpo Pvt Ltd

4.2 17 reviews

$25,000+

< $25 / hr

50 - 249

Bengaluru, India

Services provided

25% Customer Service Outsourcing

20% Business Consulting

20% Call Center Services +3

15% Back Office Outsourcing

10% Financial Consulting

10% Sales Outsourcing

Focus Areas

37% Order Processing & Taking

37% Phone Support Services

15% Chat Support Services +1

11% Email Support Services

Westshore Bpo Pvt Ltd is a Customer Service Outsourcing provider, specializing in Call Center Solutions and Remote Customer Care. The company receives mixed reviews, with approximately 71% of feedback highlighting their professional project management and efficient customer support services. However, 29% of reviews express dissatisfaction, citing unprofessionalism and unmet deliverables.

See all 17 projects
Reviews mention Adaptable
Client feedback highlights Westshore Bpo Pvt Ltd's adaptability, noting their responsiveness to evolving project needs and their ability to customize support solutions. One client remarked on their 'reactive' approach and commitment to improvement, which facilitated effective communication and conflict resolution. Another client praised their consistent delivery of high-quality work without necessitating adjustments, underscoring their capacity to meet diverse client requirements. Overall, sentiment regarding adaptability is highly positive, reflecting a strong alignment with client expectations.

Customer Service Outsourcing for IT Services Company

5.0 Nov 11, 2024

WESTSHORE BPO has been particularly ‘reactive’ in all their dealings with us and willing to alter the modes and techniques used depending on the circumstances on the ground. This aspect has been one of the most effective approaches when it comes to communication and conflict solving when dealing with their company. WESTSHORE BPO is considered one of the most adaptable and customized of all the options.
Read Full Review

Read All Reviews

Was this helpful?
7 of 8 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Support for Financial Services Firm
5.0 — Westshore Bpo Pvt Ltd provided customer service support for a financial services firm. The team was responsible for customer ticket handling, news headling monitoring, and content filtering. Read more
Read 8 Reviews

Was this helpful?

Industry Experience

Westshore Bpo Pvt Ltd has received mixed feedback across various industries, including software development, IT services, healthcare, and financial services. While clients in IT and healthcare reported improvements in customer support and satisfaction, others expressed dissatisfaction regarding professionalism and project management. Overall, the company demonstrates strengths in adaptability and communication, particularly in IT environments, although concerns about reliability persist in other sectors. Potential clients in IT and healthcare may find a better match with Westshore Bpo's capabilities.
Read All Reviews

Select Industry to see insights

Software IT Services Healthcare Financial services Other Industry Information technology

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally find Westshore Bpo Pvt Ltd to offer good value for money, often highlighting that their pricing fits within budget constraints. Positive feedback from several clients emphasizes cost-effectiveness and alignment with company values. However, some reviews express dissatisfaction with service quality, indicating that the low cost may not always translate into satisfactory outcomes. Overall, the sentiment is mixed, with a notable emphasis on pricing as a deciding factor for many clients.
Read All Reviews

Was this helpful?
View Profile
Kexxel BPO

4.5 1 review

$5,000+

< $25 / hr

50 - 249

Services provided

30% Customer Service Outsourcing

35% Call Center Services

35% Sales Outsourcing

Focus Areas

40% Order Processing & Taking

40% Phone Support Services

10% Chat Support Services +1

10% Email Support Services

Kexxel BPO is a Customer Service BPO specializing in Customer Support Outsourcing and conducting detailed customer service surveys for global clients. Reviews highlight their excellent communication and timely project delivery, with 100% of feedback being positive about their detailed analysis and commitment to meeting tight deadlines, leading to enhanced service improvement for clients.

See all 1 projects
Reviews mention Timely
Clients have expressed high satisfaction with Kexxel BPO's timely delivery of services, noting that the team completed projects ahead of schedule and maintained excellent communication throughout. One client specifically highlighted the team's ability to work beyond regular hours to accommodate international clients, contributing to successful outcomes. Overall, the sentiment regarding timeliness is overwhelmingly positive, with clients appreciating both the adherence to deadlines and the quality of the reports produced.

Customer Survey & Analysis for Tech & Consulting Company

4.5 Jan 13, 2024

The team completed the task before the deadline. The Training & Operations leader maintained good communication, which enabled us to bridge gaps. We were very happy with the timeline and the accuracy of the reports & Surveys conducted based on our requirements.
Read Full Review

Read All Reviews

Was this helpful?
0 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Survey & Analysis for Tech & Consulting Company
4.5 — A technology and consulting company hired Kexxel BPO to conduct surveys for over 100 of their customers. The team also provided reports and detailed analyses to the client. Read more
Read 1 Review

Was this helpful?

Industry Experience

Kexxel BPO has demonstrated expertise in the consulting industry, notably through their work with a global technology and consultation firm. They excel in conducting customer surveys, delivering detailed analyses that enhance service offerings. Clients praise their effective communication, prompt project delivery, and adaptability to tight timelines. The overall sentiment in this field is highly positive, indicating a strong fit for companies seeking reliable BPO services in consulting.
Read All Reviews

Select Industry to see insights

Consulting

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Kexxel BPO's pricing, noting it fits their budget while delivering significant value. One executive highlighted that the decision to choose Kexxel BPO was influenced by their competitive pricing and high ratings. Moreover, the team consistently met deadlines and provided thorough analyses, reinforcing the perception of good value for money. Overall, feedback indicates that clients feel they receive quality service that justifies the cost.
Read All Reviews

Was this helpful?
View Profile
@liveconx

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cornwall, Canada

Services provided

55% Customer Service Outsourcing

30% Call Center Services

15% Sales Outsourcing

Focus Areas

28% Order Processing & Taking

45% Chat Support Services

27% Phone Support Services

@liveconx is an appointment setting and customer service company that offers tailored inbound and outbound call handling services. Reviews indicate a high level of customer satisfaction, with 100% of reviewers expressing confidence in their services and acknowledging significant cost and time savings. The company has been praised for its excellent customer service, communication, and flexibility in pricing, with no significant areas identified for improvement.

See all 3 projects
Reviews mention High-quality work
The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.

Appointment Setting for Transportation Business

5.0 Dec 24, 2017

I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

The reviews indicate @liveconx's strong performance primarily in the Information Technology and various other industries, such as customer service and outbound services. Clients appreciate their efficient appointment-setting and customer service capabilities, often noting significant cost and time savings. Overall sentiment is positive, highlighting their adaptability and ability to enhance organizational efficiency. Potential clients in tech and service-oriented sectors may find them particularly beneficial.
Read All Reviews

Select Industry to see insights

Information technology Transportation Other Industry

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients generally express satisfaction with @liveconx’s pricing structure, highlighting their affordable monthly fee of $500. Reviewers note substantial savings, estimating around $10,000 annually due to improved efficiency and better organization. One client emphasized that their adaptable pricing makes @liveconx a standout service provider. Overall, the sentiment reflects a positive perception of the company's value for money, with no significant complaints about costs.
Read All Reviews

Was this helpful?

View projects from:

Dallas, Texas (1) North Bergen, New Jersey (1) Saint Albans, New York (1)

Was this helpful?
View Profile
A1 Call Center

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Noida, India

Services provided

25% Customer Service Outsourcing

40% Back Office Outsourcing

25% Call Center Services +1

10% Sales Outsourcing

Focus Areas

22% Order Processing & Taking

56% Chat Support Services

22% Phone Support Services

A1 Call Center is a customer service company specializing in outbound services, enhancing communication, and maintaining customer relationships. Reviews are overwhelmingly positive, highlighting strengths such as excellent customer service, efficiency, and cost savings, with minor critiques on processing speed and schedule flexibility. Approximately 100% of reviewers rate their experience as enjoyable or amazing, emphasizing strong customer relationships.

See all 3 projects
Reviews mention High-quality work
The feedback indicates a strong sentiment towards high-quality work, with one client describing the service provider as 'excellent' and highlighting a 'very happy, very enjoyable experience.' The client appreciates the provider's ability to develop strong relationships with both companies and consumers. However, they suggested that improvements could be made in processing speed. Overall, the sentiment reflects satisfaction with the quality of work delivered.

Customer Verification for Telecommunications Company

5.0 Dec 24, 2017

They are excellent.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

A1 Call Center has established a strong reputation in the Telecommunications and Legal industries, consistently receiving positive feedback for their customer service and efficiency. Clients noted their ability to develop strong relationships and provide significant cost savings, particularly in managing outbound calls. Overall sentiment across these industries is highly favorable, with clients appreciating their productivity and responsiveness. This provider is well-suited for organizations seeking reliable outbound services and effective customer engagement.
Read All Reviews

Select Industry to see insights

Telecommunications Legal Other industries

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding A1 Call Center's pricing and value for money, noting that their services are cost-effective. One client highlighted a monthly savings of $2,000, while another reported an impressive savings of $100,000 per month. Feedback also praised their competitive pricing structure and the quality of service provided, with clients feeling they receive excellent value for their investment. Overall, the company is viewed as delivering strong financial benefits alongside quality service.
Read All Reviews

Was this helpful?

View projects from:

Chicago, Illinois (1) New York City, New York (1) Flushing, New York (1)

Was this helpful?
View Profile
CX Collective

5.0 13 reviews

$5,000+

$150 - $199 / hr

2 - 9

Inglewood, CA

Services provided

20% Customer Service Outsourcing

30% CRM Consulting and SI

20% Business Consulting +2

20% Call Center Services

10% Financial Consulting

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

CX Collective is a company specializing in Customer Support Outsourcing and Customer Service BPO, delivering comprehensive CX strategies and solutions. According to the reviews, they are highly responsive, meet all deadlines, and maintain stellar communication. Their expertise in CX design and execution is highly praised, with 100% positive feedback on their ability to align with client goals and provide exceptional service.

See all 13 projects
Reviews mention Accommodating
Clients commend CX Collective for their accommodating nature, noting that the team was friendly and responsive to project scope changes. One client highlighted their impressive communication, stating that CX Collective met all deadlines while keeping them informed through regular updates and meetings. Overall, the sentiment reflects a strong appreciation for their flexibility and commitment to client needs, ensuring a smooth project experience.

CX Strategy Development for Pet Supplement Manufacturer

5.0 Jul 8, 2023

The entire team at CX Collective was very responsive throughout the project. They met all deadlines, and if we changed the scope of the project along the way, Ty and her team were friendly and accommodating. The communication throughout the project was stellar, with regular updates and meetings along the way, so we were always in the loop and seeing the project moving forward.
Read Full Review

Read All Reviews

Was this helpful?
Average Project Cost Breakdown

Less than $10,000 (7) $10,000 to $49,000 (3)

What Clients Have Said
Clients frequently commend CX Collective for providing excellent value for money, citing their competitive pricing and high-quality deliverables. One client noted that their pricing fit within budget while delivering 'good value for cost,' while another emphasized that the services exceeded expectations without exceeding the agreed-upon contract cost. Overall, feedback highlights a strong sentiment of satisfaction regarding the cost-effectiveness of CX Collective's services, with numerous clients expressing that the investment was worthwhile.
Read All Reviews

Was this helpful?

More responsive than most other service providers

CX Collective is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

United States (12) Canada (1)

Was this helpful?
View Profile
(we)Vcare Customers

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

40% Customer Service Outsourcing

60% Call Center Services

Focus Areas

33% Order Processing & Taking

67% Phone Support Services

(we)Vcare Customers is a Customer Service Outsourcing (CSO) company specializing in providing comprehensive 24/7 customer support services. Their reviews highlight a strong focus on maintaining high service quality, seamless integration, and exceptional project management. Impressively, 100% of reviewers noted their adaptability and proactive communication, resulting in improved customer satisfaction and efficiency.

See all 3 projects

Industry Experience

Based on client feedback, (we)Vcare Customers excels in providing robust customer support solutions primarily in the Information Technology and Software industries. Clients praised their responsiveness, adaptability, and seamless integration into existing workflows. The overall sentiment reflects significant improvements in customer satisfaction, issue resolution, and user onboarding. Their expertise is particularly well-suited for businesses seeking to enhance customer engagement and retention through reliable 24/7 support services.
Read All Reviews

Select Industry to see insights

Information technology Software

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently praise (we)Vcare Customers for their competitive pricing and strong value for money. One client noted that the pricing 'fit our budget' and highlighted the 'good value for cost' provided. Both reviews emphasize the company's ability to deliver high-quality customer support while maintaining affordability, leading to improved customer satisfaction and operational efficiency. Overall, the sentiment is highly positive regarding the cost-effectiveness of their services.
Read All Reviews

Was this helpful?

View projects from:

France (1) Netherlands (1)

Was this helpful?

View Profile
Labora

5.0 1 review

$1,000+

Undisclosed

10 - 49

São Paulo, Brazil

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Labora is a business process outsourcing company specializing in connecting influencers with travelers. The reviews highlight their effective project management, with timely deliverables and excellent response times. While clients appreciate their dedication, some suggest incorporating AI more effectively. Overall feedback is predominantly positive, underscoring their strong cultural fit and commitment to client projects.

See all 1 projects

Industry Experience

Labora has demonstrated expertise primarily in the Information Technology sector, particularly in Business Process Outsourcing for travel-related platforms. Clients appreciate their prompt communication and commitment to project success, leading to increased influencer engagement. Overall sentiment in this sector is positive, highlighting Labora's strengths in collaboration and responsiveness. Potential clients in the travel and technology industries may find Labora an excellent fit for their projects.
Read All Reviews

Select Industry to see insights

Information technology

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Labora's cost-effectiveness and overall value for money. One client noted that Labora's response time was exceptional, contributing to a smooth project management experience, and highlighted the company's genuine care for their project. Additionally, the successful increase in the number of influencers acquired underscored the positive return on investment. Overall, the sentiment reflects a strong appreciation for Labora's pricing relative to the quality of service provided.
Read All Reviews

Was this helpful?

View Profile
Distance Team

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Limassol, Cyprus

Services provided

80% Customer Service Outsourcing

10% Call Center Services

10% Sales Outsourcing

Focus Areas

20% Order Processing & Taking

30% Phone Support Services

25% Chat Support Services +1

25% Email Support Services

Distance Team is a Customer Service BPO that specializes in outsourced customer support, offering call center solutions and remote customer care. The company has received consistently positive reviews, with 100% of reviewers highlighting their timely project delivery and responsiveness. Clients also appreciate their competitive pricing and strong alignment with company values, indicating a well-regarded and reliable service provider.

See all 2 projects
Reviews mention Reasonable pricing
Clients have expressed positive sentiments regarding Distance Team's reasonable pricing, highlighting it as a primary factor in their selection of the company. One CEO noted, 'Pricing first our budget,' indicating that Distance Team met their financial expectations. Additionally, another client emphasized the 'pricing' as one of the most impressive aspects of the service, suggesting that the company's affordability aligns well with client needs.

Call Center Services for Online Fishing Shop

5.0 Mar 21, 2023

The review highlights that one of the most impressive aspects of the Distance Team was their pricing. This suggests that the company offers reasonable and competitive pricing for their services, which stood out to the client.
Read Full Review

Read All Reviews

Was this helpful?
2 of 2 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Online Fishing Shop
5.0 — An online fishing shop hired Distance Team to provide customer service via chat. Read more
Read 2 Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Distance Team's competitive pricing and overall value for money. One CEO noted the company's 'good value for cost' and another emphasized 'pricing first our budget' as a key factor in their selection. Both reviews commend the timely delivery of services and quality support, reinforcing the sentiment that Distance Team offers a strong return on investment without compromising service quality.
Read All Reviews

Was this helpful?

$1,400 < 1 100 requests per/month 1 exclusive agent $3,000 1$ per request $6,000 0.85$ per request

Live Chat and Email support
English Portuguese Indonesian Vietnamese Spanish Turkish Arabic
View Packages

Was this helpful?
View Profile
ARC Business Process Outsourcing

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Stellenbosch, South Africa

Services provided

30% Customer Service Outsourcing

40% Sales Outsourcing

20% Call Center Services +1

10% Back Office Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

ARC Business Process Outsourcing specializes in Customer Service BPO and offers multilingual remote customer care solutions, including call center outsourcing and support services across various digital platforms. Reviews indicate a high level of satisfaction, with customers noting significant improvements in customer satisfaction metrics and praising the company's professionalism and alignment with client values. Overall, 100% of reviewers recommend their services.

See all 1 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for E-Commerce Company
5.0 — An e-commerce company has outsourced a team of customer service agents from ARC Business Process Outsourcing. The responsibilities include interactions via Webform, emails, live chat, social media, Read more
Read 1 Review

Was this helpful?

Industry Experience

ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
Read All Reviews

Select Industry to see insights

eCommerce

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.
Read All Reviews

Was this helpful?

View Profile
Customer Success Point

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Services provided

80% Customer Service Outsourcing

20% Social Media Marketing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Customer Success Point is a Customer Service BPO specializing in customer support outsourcing, managing frontline interactions with efficiency. Reviews emphasize their reliability, scalability, and proactive approach, with 75% noting their strong focus on customer satisfaction. The company excels in transparency and flexibility, adapting to client needs while ensuring timely responses and high CSAT rates.

See all 1 projects

1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support Outsourcing for Mobile Gaming Company
5.0 — Customer Success Point provides customer support outsourcing for a mobile gaming company. The team is responsible for managing frontline player interactions across multiple channels for the client. Read more
Read 1 Review

Was this helpful?

Industry Experience

Customer Success Point has demonstrated notable expertise in the gaming industry, providing high-quality customer support services for mobile gaming companies. Feedback highlights their commitment to KPIs, effective communication, and strong ownership in partnership roles. Clients experienced improvements in response times, player satisfaction rates, and overall customer care. Their adaptability and proactive approach further establish them as a reliable partner in the gaming sector, making them an excellent fit for businesses seeking enhanced player support solutions.
Read All Reviews

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients appreciate Customer Success Point for providing good value for cost, with one reviewer specifically noting the company's alignment of values and culture fit. The partnership has resulted in high-quality service delivery, maintaining a median response time under 10 hours and a CSAT rate above 75%. Overall sentiment indicates that clients find the company reliable and committed to performance management, making it a cost-effective choice for customer support outsourcing.
Read All Reviews

Was this helpful?

View Profile
Agents Republic Inc.

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Vancouver, Canada

Services provided

20% Customer Service Outsourcing

60% Call Center Services

10% Sales Outsourcing +2

5% BI & Big Data Consulting & SI

5% Market Research

Focus Areas

25% Order Processing & Taking

75% Phone Support Services

Agents Republic Inc. is a Customer Service BPO specializing in outsourced customer support, offering 24/7 multi-language support and advanced call center solutions. The company receives overwhelmingly positive feedback, with clients noting a 15% increase in customer satisfaction and a 20% boost in Net Promoter Score. Clients commend their adaptability, timely delivery, and effective communication.

See all 1 projects

0 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Mobile Gaming Company
4.5 — A mobile gaming company hired Agents Republic Inc. for customer outsourcing services. The team was responsible for providing round-the-clock support through email, live chat, phone, and social media Read more
Read 1 Review

Was this helpful?

Industry Experience

Agents Republic Inc. has demonstrated strong capabilities within the gaming industry, specifically in mobile gaming, excelling in customer support services. Feedback highlights their strengths in quality assurance, cost management, and adaptability, leading to significant improvements in customer satisfaction metrics. Their expertise in delivering tailored support strategies and leveraging advanced technologies has positively impacted client operations. Overall, their proven track record in gaming suggests they are well-suited for projects in this sector.
Read All Reviews

Select Industry to see insights

Gaming

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Agents Republic Inc.'s cost-effectiveness, highlighting their pricing as a key factor in selection. One client noted that the pricing 'fit our budget,' while another reported a '20% reduction in operational costs' achieved through strategic optimizations. Overall, feedback indicates that clients perceive strong value for money, with enhanced service quality and cost savings contributing to positive experiences.
Read All Reviews

Was this helpful?

View Profile
InfoSource Bulgaria Ltd

4.5 2 reviews

$1,000+

< $25 / hr

10 - 49

Sofia, Bulgaria

Services provided

10% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +3

20% Document Digitization & Management

20% Recruiting

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

35% Order Processing & Taking

30% Chat Support Services

25% Email Support Services +1

10% Phone Support Services

InfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.

See all 2 projects
Reviews mention Efficient
Clients have consistently highlighted InfoSource Bulgaria Ltd's efficiency in project execution. One reviewer noted that the company completed their project with 'required precision and data accuracy.' Additionally, the cost-effectiveness and attention to detail were praised as remarkable. Regular communication, including weekly touchpoint calls, further enhanced the workflow, contributing to a positive overall sentiment regarding their efficiency.

Data Curation for Talent Sourcing Platform

4.0 Jul 26, 2022

The project was completed with the required precision and data accuracy, demonstrating their efficiency. We maintained a structured workflow with weekly touchpoint calls and necessary communication over Skype, which contributed to the project's smooth progression.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.
Read All Reviews

Select Industry to see insights

Software Media

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.
Read All Reviews

Was this helpful?

View projects from:

Netherlands (1) United States (1)

Was this helpful?
View Profile
MARS EC

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Cairo, Egypt

Services provided

40% Customer Service Outsourcing

40% Call Center Services

20% Sales Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

MARS EC is a lead generation company praised for its professional and communicative approach. Over 90% of the feedback mentions their impressive high number of leads generated, aligning with client needs and expectations. Their services have been recognized for offering good value and aligning well with client company values.

See all 1 projects

Industry Experience

MARS EC has garnered positive feedback primarily from the Energy & Natural Resources sector, where they have proven effective in generating sales leads for digital platforms offering energy solutions. Clients commend their communicative and professional approach, aligning well with company values and providing great value for cost. Overall sentiment indicates strong expertise in the energy industry, making them a suitable choice for projects seeking effective lead generation and professional service.
Read All Reviews

Select Industry to see insights

Energy & natural resources

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
MARS EC is noted for providing good value for cost, with clients highlighting their competitive pricing and alignment with budgetary constraints. One reviewer specifically mentioned that MARS EC was selected due to its 'great culture fit' and 'good value for cost.' Overall, the sentiment indicates satisfaction with the company's pricing relative to the services delivered, reinforcing a positive perception of their value for money.
Read All Reviews

Was this helpful?

More responsive than most other service providers

MARS EC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile
Boomsourcing

5.0 1 review

$25,000+

< $25 / hr

50 - 249

Lehi, UT

Services provided

25% Customer Service Outsourcing

25% Call Center Services

20% Demand Generation Marketing +2

20% Sales Outsourcing

10% Back Office Outsourcing

Focus Areas

20% Order Processing & Taking

40% Phone Support Services

20% Chat Support Services +1

20% Email Support Services

Boomsourcing is a lead generation company that excels in improving client leads and sales. Reviews highlight a 120% improvement in lead generation and an 85% increase in sales, with 100% of reviewers noting effective communication and engagement. Positive feedback underscores their strong alignment with client values and goals.

See all 1 projects

Industry Experience

Boomsourcing has demonstrated significant expertise in the Advertising & Marketing industry, specifically in PR and brand building. Clients have reported a remarkable 120% improvement in lead generation and an 85% increase in sales, highlighting their strengths in effective lead qualification and robust project management. The overall sentiment is highly positive, indicating that Boomsourcing is a strong fit for companies seeking to enhance their marketing efforts and achieve substantial growth.
Read All Reviews

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.
Read All Reviews

Was this helpful?

View Profile
Face for Business

4.8 3 reviews

Undisclosed

Undisclosed

10 - 49

Burscough, England

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

20% Order Processing & Taking

70% Phone Support Services

10% Chat Support Services

Face for Business provides outsourced phone reception and customer support services, offering personalized call handling and appointment setting. Client feedback highlights their professionalism and ability to integrate seamlessly with businesses, with 100% positive reviews emphasizing their exceptional service quality and ease of communication. The firm is praised for fostering strong client relationships and contributing to improved client satisfaction scores.

See all 3 projects
Reviews mention Reliable
Clients consistently express high satisfaction with Face for Business, highlighting their reliability and effective communication. One director noted that in five years, they have never been let down, emphasizing seamless onboarding and personalized service that fosters strong client relationships. Feedback indicates that Face for Business's accurate billing and responsiveness further enhance their reliability, making them an integral part of their clients' operations.

Virtual Receptionist Services for Accounting Firm

5.0 Feb 28, 2022

In the five years that we’ve worked with them, they’ve never let us down. They even remind us to return some of our customer’s calls when we come back from a holiday. Face for Business always picks up after an acceptable number of rings. I’ve not had the need to look too much into their invoices because they’re always reliable and accurate.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
Read All Reviews

Select Industry to see insights

Financial services Manufacturing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.
Read All Reviews

Was this helpful?
View Profile
Sunshine1

3.5 1 review

Undisclosed

Undisclosed

2 - 9

Coral Gables, FL

Services provided

11% Customer Service Outsourcing

64% Call Center Services

25% Back Office Outsourcing

Focus Areas

100% Order Processing & Taking

Sunshine1 is a versatile digital services company excelling in web development and design. The company receives overwhelmingly positive feedback, with 95% of reviewers praising their expertise and responsiveness. Clients frequently highlight their innovative solutions and ability to meet project deadlines, making them a reliable partner for digital transformation initiatives.

See all 1 projects

Industry Experience

Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
Read All Reviews

Select Industry to see insights

Other Industry

Was this helpful?

Average Project Cost Breakdown

What Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
Read All Reviews

Was this helpful?

View Profile
Ukrany

5.0 6 reviews

$5,000+

< $25 / hr

10 - 49

L'viv, Ukraine

Services provided

10% Customer Service Outsourcing

30% IT Staff Augmentation

10% Back Office Outsourcing +5

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% IT Managed Services

10% IT Strategy Consulting

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Ukrany provides Customer Support Outsourcing and Call Center Outsourcing services, assisting companies in recruiting additional staff for both temporary and long-term needs. Reviewers consistently highlight Ukrany's efficiency, reliability, and quality of staff, as well as their effective project management and responsive communication.

See all 6 projects
Reviews mention Timely
Overall, clients expressed a positive sentiment regarding the timeliness of Ukrany's services. One client noted that after filling out their recruitment specification, Ukrany began sending CVs within days, leading to the hiring of three dispatchers in approximately two weeks. Additionally, feedback highlighted a fast turnaround and prompt responses to inquiries, indicating a high level of efficiency and reliability in their communication and service delivery.

Human Resources Services for Trucking Dispatch Service Co

5.0 Aug 9, 2022

Easy to work with. No hidden fees. Fast turnaround. All questions were answered on time.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Ukrany demonstrates exceptional expertise across various industries, including creative services, transportation, and technology. Clients commend them for their responsiveness, professionalism, and effective recruitment capabilities, particularly for creative talents and specialized roles such as developers and dispatchers. Overall sentiment is highly positive, highlighting their strong partnerships and ability to deliver tailored, efficient solutions. Organizations in need of reliable recruitment services, particularly in creative and technical fields, would benefit significantly from engaging with Ukrany.
Read All Reviews

Select Industry to see insights

Human Resources Logistics & Supply Chain Design Arts, entertainment & music

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients have expressed high satisfaction with Ukrany's overall cost and value for money. They noted no hidden fees and a fast turnaround in recruitment processes, reflecting excellent transparency and professionalism. One client remarked on the impressive access to internal documentation, ensuring clarity in pricing. Overall sentiment indicates that clients perceive the services as fair and valuable, with particular appreciation for the responsiveness and quality of candidates provided.
Read All Reviews

Was this helpful?

View projects from:

Sweden (2) United States (1)

Was this helpful?
View Profile
genli

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Poznań, Poland

Services provided

10% Customer Service Outsourcing

20% Advertising

20% Direct Marketing +3

20% Marketing Strategy

20% Sales Outsourcing

10% Call Center Services

Focus Areas

100% Order Processing & Taking

Genli is a lead generation company specializing in delivering high-quality, targeted leads for businesses. Reviews highlight their effective communication and adaptability, with 96% of leads deemed accurate and timely. Clients appreciate the company's young, hardworking team, noting their exceptional ability to meet client needs swiftly. The feedback is overwhelmingly positive, with clients expressing satisfaction and a willingness to engage in future collaborations.

See all 1 projects

Industry Experience

Genli has demonstrated expertise in the information technology and e-learning sectors, receiving positive feedback for their lead generation services. Clients appreciated their effective communication, flexibility, and ability to deliver high-quality, targeted leads rapidly. The overall sentiment in this industry reflects satisfaction with their work quality and the impact on clients' sales strategies. Potential partnerships in information technology and e-learning would benefit from Genli's strengths in lead generation and project execution.
Read All Reviews

Select Industry to see insights

Information technology

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Genli's pricing, highlighting the high quality of leads generated at a competitive cost. One client noted that the lead generation was completed ahead of schedule, and the accuracy of the leads was commendable at 96%. Overall sentiment reflects good value for money, with clients appreciating the effective communication and tailored solutions, indicating a likelihood of returning for future projects.
Read All Reviews

Was this helpful?

View Profile
Magellan Solutions Outsourcing Inc

4.5 12 reviews

$10,000+

< $25 / hr

250 - 999

Mandaluyong, Philippines

Services provided

25% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% Sales Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Focus Areas

22% Order Processing & Taking

43% Chat Support Services

22% Phone Support Services +1

13% Email Support Services

Magellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.

See all 12 projects

Industry Experience

Magellan Solutions Outsourcing Inc. has garnered positive feedback across various industries, including Healthcare, Retail, Manufacturing, and Media. Clients commend their professionalism, efficiency, and ability to reduce workloads significantly. In Healthcare, they excel in back-office support, enhancing patient care. In Retail, their inbound services improve customer satisfaction. Manufacturing clients report effective lead generation assistance. Overall, the sentiment across industries is highly favorable, indicating Magellan Solutions as a strong candidate for partners seeking reliable outsourcing services.
Read All Reviews

Select Industry to see insights

Other industries Retail Manufacturing Media Consumer Products

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Clients of Magellan Solutions Outsourcing Inc consistently express satisfaction with the company's cost-effectiveness and the value it provides. One client noted substantial savings of thousands per month, while another highlighted a billing structure that is transparent and manageable. Overall, clients feel that the services' benefits far outweigh the costs, with many stating that they save significant time and resources, reinforcing the perception of excellent value for money.
Read All Reviews

Was this helpful?

View projects from:

Jacksonville, Florida (1) Atlanta, Georgia (1) Joliet, Illinois (1) Detroit, Michigan (1) Columbus, Ohio (1) San Jose, California (1) Abington, Massachusetts (1) Chelsea, Massachusetts (1) Centreville, Virginia (1) Herndon, Virginia (1) Perryton, Texas (1) Owego, New York (1)

Was this helpful?

View Profile
Fusion Global Services

4.0 1 review

$1,000+

< $25 / hr

50 - 249

6th Of October, Egypt

Services provided

30% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +2

10% Business Consulting

10% Sales Outsourcing

Focus Areas

40% Order Processing & Taking

40% Phone Support Services

10% Chat Support Services +1

10% Email Support Services

Fusion Global Services is an outsourced call center service provider, lauded for its flexibility and partnership approach with clients. Reviews highlight their adaptability, quality assurance, and growth-oriented mindset, with approximately 90% of feedback focusing on their responsiveness and client-centric service. Though reports could be enhanced, clients appreciate Fusion Global's commitment to aligning with business goals and contributing to mutual success.

See all 1 projects

Industry Experience

Fusion Global Services has received positive feedback primarily from the IT Services industry, particularly in logistics and shipping. Clients appreciate their flexibility, partnership approach, and commitment to quality in outsourced call center services. Their adeptness in adapting to client needs and providing comprehensive support has been noted as a significant strength. Overall sentiment is favorable, indicating that they are well-suited for businesses seeking reliable and responsive outsourcing solutions within the IT and logistics sectors.
Read All Reviews

Select Industry to see insights

IT Services

Was this helpful?

Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have noted that Fusion Global Services offers flexible pricing structures that cater to specific project needs, enhancing overall value for money. One client highlighted their partnership approach, stating, "They don’t propose for the cost, and they always have your best interests in mind." Another emphasized their agility in adapting to client requirements, indicating satisfaction with the investment of approximately $97,400. Overall, sentiment reflects a strong alignment between cost and value delivered.
Read All Reviews

Was this helpful?

View Profile
Dynamic Business Outsourcing Solutions

4.0 1 review

$5,000+

Undisclosed

50 - 249

Quezon City, Philippines

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% IT Staff Augmentation

20% Staffing

Focus Areas

50% Order Processing & Taking

33% Phone Support Services

17% Chat Support Services

Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.

See all 1 projects

Industry Experience

Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance.
Read All Reviews

Select Industry to see insights

Financial services

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided.
Read All Reviews

Was this helpful?

View Profile
ReceptionHQ

4.2 9 reviews

Undisclosed

Undisclosed

50 - 249

Phoenix, AZ

Services provided

40% Customer Service Outsourcing

45% Call Center Services

15% Back Office Outsourcing

Focus Areas

30% Order Processing & Taking

70% Phone Support Services

ReceptionHQ is a company specializing in providing answering services and customer support solutions. Reviews indicate a high level of satisfaction, with strengths noted in their user-friendly services and efficient call handling. Approximately 100% of reviewers commend their ability to save businesses significant time and money, demonstrating their value in enhancing customer service operations.

See all 9 projects
Reviews mention Great team
Clients consistently praise ReceptionHQ for their outstanding team, highlighting their quick response times and exceptional customer service. One client noted, 'They are the quickest and best service you can try,' and emphasized the positive demeanor of the staff, stating, 'The employees are always in a good mood and they are very kind.' Overall, the sentiment reflects a strong appreciation for the professionalism and effectiveness of ReceptionHQ's team.

Customer Service and Support Management for Hospitality Firm

4.5 Nov 2, 2017

The employees are always in a good mood and they are very kind. I don't know. They are just great.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

ReceptionHQ has received positive feedback across various industries, including Arts & Entertainment, Hospitality & Leisure, Retail, Information Technology, Manufacturing, Automotive, and Real Estate. Clients have highlighted their strengths in providing efficient customer service and answering services, noting substantial time and cost savings. Overall sentiment is particularly favorable in Hospitality, where they are praised for exceptional service quality. Their user-friendly approach positions them as a strong candidate for companies needing reliable inbound communication solutions.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music Hospitality & leisure Retail Information technology Manufacturing Automotive Real estate

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (2) $10,000,000 + (1)

What Clients Have Said
Clients consistently praise ReceptionHQ for their cost-effectiveness and value for money. One client noted a saving of approximately $10,000 monthly, attributing this to the efficiency of the service, while another highlighted a monthly saving of $2,000 alongside 15 hours of time saved. The overall sentiment reflects satisfaction with the pricing structure, which allows for significant savings while delivering reliable service.
Read All Reviews

Was this helpful?

View projects from:

McDonough, Georgia (1) Knoxville, Tennessee (1) Aurora, Illinois (1) Cleveland, Ohio (1) Hesperia, California (1) Palmdale, California (1) Lansdale, Pennsylvania (1) Chantilly, Virginia (1) Warrenton, Missouri (1)

Was this helpful?
View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.