Top Order Processing Services

Ratings Updated: July 8, 2026

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DelonApps

5.0 3 reviews

$1,000+

< $25 / hr

250 - 999

Lagos, Nigeria

Services provided

10% Customer Service Outsourcing

20% Call Center Services

15% Corporate Training & Coaching +8

15% Recruiting

15% Staffing

5% Custom Software Development

5% IT Managed Services

5% IT Staff Augmentation

5% Mobile App Development

3% HR Outsourcing

2% Sales Outsourcing

Focus Areas

20% Order Processing & Taking

30% Phone Support Services

25% Chat Support Services +1

25% Email Support Services

DelonApps is a Customer Support Outsourcing company that offers services such as Business Process Outsourcing and 24x7 Customer Answering. Reviews indicate high satisfaction with 100% positive feedback emphasizing their seamless project management, affordability, and impressive delivery beyond expectations. A notable 50% mention increased customer satisfaction due to DelonApps' services.

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Reviews mention Proactive
DelonApps has received consistently positive feedback for their proactive approach to project management. Clients noted their quick turnaround times and ownership of issues, stating that DelonApps always took the initiative to address gaps. One client emphasized that DelonApps 'delivered beyond our expectation all the time' and highlighted their ability to handle challenges effectively. Overall, the sentiment regarding DelonApps' proactivity is highly favorable, showcasing their commitment to client success.

BPO & Call Center Services for Managed IT Services Provider

5.0 Jun 3, 2024

Delon LLC delivered beyond our expectation all the time. They had dedicated project managers who were focused on each individual project and ensured the success of each project. They've had a very quick turnaround time and are always proactive in their approach. Whenever there was a gap or issue, they took ownership and quickly handled the issue.
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Industry Experience

DelonApps has demonstrated strong expertise in various industries, including Oil, Gas, and Petrochemical, where they excelled in process automation and optimization, resulting in enhanced productivity and customer satisfaction. In the Information Technology sector, their business process outsourcing and 24/7 customer services have significantly improved operational efficiency and sales for clients. Additionally, they effectively serve the medical field by providing reliable call center solutions. Overall, feedback indicates a positive sentiment towards their affordable, high-quality services across these domains.
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Engineering Information technology Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

What Clients Have Said
Clients consistently highlight DelonApps' competitive pricing and exceptional value for money. For instance, one client noted that their budget was well accommodated while receiving great service quality. Another client remarked on DelonApps' ability to deliver excellent services at affordable rates, even more competitively priced than options from other countries. Overall, feedback reflects a strong sentiment that DelonApps provides high-quality solutions that align well with client budgets, enhancing their overall satisfaction.
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United States (2) Nigeria (1)

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The Agentsy BPO

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cape Town, South Africa

Services provided

30% Customer Service Outsourcing

30% Sales Outsourcing

20% Call Center Services +1

20% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

The Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.

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1 of 1 Order Processing & Taking reviews is 5 stars

$50,000 – $199,999 avg. project cost

Order Processing & Taking Experience

The Agentsy BPO has received overwhelmingly positive feedback for its Order Processing & Taking services, with 100% of clients reporting successful outcomes, including a remarkable 100% year-over-year growth in bookings and revenue. Clients highlight the provider's multilingual capabilities, strong communication, and cultural fit, which contributed to enhanced operational efficiency and reduced costs. Overall, there are no negative comments regarding their service, indicating a high level of client satisfaction and trust.
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Industry Experience

The Agentsy BPO has demonstrated significant expertise in the Hospitality & Leisure industry, particularly with travel agencies. Clients have reported exceptional results, such as 300% membership growth and 100% YOY revenue increases. Strengths include their ability to provide multilingual support, reduce overhead costs, and enhance customer retention. Overall sentiment is highly positive, indicating a strong cultural fit and commitment to client objectives, making them an ideal partner for companies in the travel sector seeking growth and operational efficiency.
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Hospitality & leisure

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend The Agentsy BPO for providing excellent value for money, often citing their competitive pricing as a key factor in their selection. One client noted the 'good value for cost' while another highlighted the ability to decrease overhead costs significantly. Overall sentiment reflects high satisfaction with the financial outcomes achieved through their partnership, with clients reporting substantial revenue growth and effective cost management.
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$2,508 Skilled English speaking agent at $14,25 per hour. $2,904 Skilled Multilingual agent at $16,50 per hour. $2,904 Skilled Multilingual agent at $16,50 per hour.

Customer Support Omnichannel
Below is our rate for Customer Support Omnichannel Agents based on English-speaking and Multilingual agents.
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Salaria Sales Solutions

5.0 6 reviews

$1,000+

$100 - $149 / hr

50 - 249

Arlington, VA

Services provided

25% Customer Service Outsourcing

25% Call Center Services

25% Content Marketing +1

25% Digital Strategy

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Salaria Sales Solutions is a business development sales support firm specializing in building outbound sales engines and lead generation. Across their reviews, 100% of clients report impressive responsiveness and flexibility, with over 64% citing their ability to refine targeting and messaging effectively. They consistently deliver measurable outcomes, such as increased pipeline activity and a high conversion rate from meetings to sales opportunities.

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4 of 4 reviews are 5 stars

Unknown avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Salaria Sales Solutions indicate a strong overall sentiment, with clients praising their ability to generate qualified leads and maintain effective communication. For instance, Dempsey Uniform reported booking 185 demos and achieving significant revenue growth, while Mobile Maintenance noted a consistent average of 15 qualified meetings monthly. Clients appreciate Salaria's responsiveness and data-driven approach, highlighting their adaptability to feedback and structured project management. Overall, the feedback reflects high satisfaction and a recommendation for their lead generation services.
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Industry Experience

Salaria Sales Solutions has demonstrated significant expertise across multiple industries, including Automotive, Education, Energy & Natural Resources, and Business Services. Clients commend their ability to generate qualified leads, improve sales efficiency, and enhance pipeline management. Overall sentiment is highly positive, highlighting their responsiveness, data-driven approach, and tailored outreach strategies. Businesses in need of structured outbound sales processes and lead generation will find Salaria's services particularly beneficial across these sectors.
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Energy & natural resources Business services Education Automotive Other industries

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Salaria Sales Solutions' competitive pricing and exceptional value for money. One client noted, 'their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.' Another stated, 'pricing fit our budget' and emphasized their impressive results, including a 25% SQL-to-close rate. Overall, clients express satisfaction with the return on investment and the measurable outcomes achieved through their services.
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Gainesville, Florida (1) Chicago, Illinois (1) South Chicago, Illinois (1) Tempe, Arizona (1) Elmendorf Air Force Base, Alaska (1) Jessup, Pennsylvania (1)

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Ricaris Have a Nice Day

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Barcelona, Spain

Services provided

70% Customer Service Outsourcing

15% Content Marketing

15% Translation

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Ricaris Have a Nice Day is a Customer Service Outsourcing company specializing in customer support services, primarily via email. According to reviews, 100% of clients praise their speed, professionalism, and project management skills. Notably, clients report a 20%–50% improvement in key performance indicators, highlighting their effectiveness in outsourced customer support.

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wrrk

4.8 4 reviews

$1,000+

Undisclosed

50 - 249

San Francisco, CA

Services provided

50% Customer Service Outsourcing

30% Call Center Services

10% Back Office Outsourcing +1

10% Document Digitization & Management

Focus Areas

10% Order Processing & Taking

55% Chat Support Services

20% Phone Support Services +1

15% Email Support Services

wrrk is a Customer Support Outsourcing company that specializes in providing comprehensive outsourced customer support services, including technical and product-related inquiries. The company is recognized for its professionalism, adaptability, and ability to meet service level agreements. Positive feedback accounts for approximately 90% of references, highlighting their effective scaling and customer communication. Some reviews suggest improvements in response times and evolving documentation.

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1 of 2 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center & Customer Service Outsourcing for Energy Co
5.0 — wrrk provided call center and customer service outsourcing for an EV charging solutions company. The team offered telephone support to resolve technical issues and support incident resolution. Read more
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Industry Experience

wrrk has demonstrated expertise across multiple industries, notably in Energy & Natural Resources and Beauty & Cosmetics. In the energy sector, clients appreciated their ability to provide effective technical support and maintain compliance with service agreements, reflecting strong project management skills. In the beauty industry, feedback highlighted wrrk's professionalism and responsiveness in customer service, aiding in order management. Overall, wrrk is well-suited for companies seeking reliable support in technical and customer service operations in these sectors.
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Energy & natural resources Beauty & Cosmetics

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Average Project Cost Breakdown

What Clients Have Said
Clients have consistently recognized wrrk for its competitive pricing and overall value for money. One CEO noted that their pricing fit their budget and provided good value for the cost, while another client appreciated the professionalism and responsiveness, which helped lighten their workload. Overall, the sentiment reflects satisfaction with the cost-effectiveness of wrrk's services, although there are minor suggestions for improving responsiveness in certain situations.
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Premier BPO

4.1 4 reviews

$1,000+

< $25 / hr

250 - 999

Clarksville, TN

Services provided

16% Customer Service Outsourcing

30% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +3

15% PEO/Employee Leasing

14% Call Center Services

10% Sales Outsourcing

Focus Areas

50% Order Processing & Taking

50% Phone Support Services

Premier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.

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Reviews mention High-quality work
Clients have expressed a positive sentiment regarding Premier BPO's high-quality work, noting their efficiency in delivering daily reports and the accuracy of their processing. One client highlighted that the service saved them approximately $9,000 monthly, indicating significant cost-effectiveness. Additionally, the ability to turn around quality work quickly was specifically praised, reinforcing the company's reputation for reliability and professionalism in their services.

Payment Processing for Mid-sized IT Firm

3.5 Aug 12, 2017

The service provider's strength is that they must process accurately.
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Industry Experience

Premier BPO has demonstrated expertise across several industries including Manufacturing, IT Services, and various other sectors. Clients noted their strengths in efficiency, quality communication, and the ability to save time and costs. Overall sentiment reflects strong satisfaction, particularly within IT Services, where revenue growth was highlighted. Manufacturing clients appreciated operational ease, while feedback from other sectors revealed reliable service and accurate processing. This provider is well-suited for businesses seeking back office support across diverse domains.
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IT Services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive Premier BPO as offering good value for money, with one review stating they are 'very much worth the cost.' While some clients noted areas for improvement in pricing, the overall sentiment reflects satisfaction with the services provided. Notably, a client mentioned saving approximately $9,000 monthly due to the efficiency of Premier BPO's services, indicating a positive return on investment despite varying annual expenditures.
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Tampa, Florida (1) Berkeley, California (1) Pfafftown, North Carolina (1)

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WeSage BPM

4.8 12 reviews

$1,000+

< $25 / hr

50 - 249

Ahmedabad, India

Services provided

15% Customer Service Outsourcing

30% Accounting

25% Back Office Outsourcing +2

20% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

WeSage BPM is a versatile business process management company offering data entry, accounting, virtual assistance, SEO, and marketing services. Reviews highlight their responsiveness, adaptability, and timely delivery, with over 85% of reviewers praising their flexibility and communication. Clients consistently note their attention to detail and ability to handle diverse tasks efficiently, contributing to cost reductions and business growth.

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Reviews mention Receptive
Client feedback highlights the exceptional receptiveness of WeSage BPM, noting their immediate response times and personal engagement. One client emphasized that Sage BPM's team made them feel valued as individuals rather than just a business, showcasing their attentiveness through personal gestures. The client's ability to pivot and adapt their services was greatly enhanced by Sage BPM's proactive support, ultimately fostering a strong strategic partnership. Overall, the sentiment reflects high satisfaction with Sage BPM's receptiveness and commitment to client success.

Research & Virtual Conference Setup for Hospitality Company

5.0 Mar 4, 2021

We communicate mostly through email as that was the most direct channel for us, and they were very responsive. We didn’t have to wait 2–3 days; their replies were immediate. We would have planning sessions during our biweekly, and sometimes daily, calls. Over that time, we’ve started to develop a good relationship with Sunil.
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Research & Virtual Conference Setup for Hospitality Company

5.0 Mar 4, 2021

Sunil has the uncanny ability to listen beyond what the customer is explaining. He tries to see everything through a different lens and he’s created a team around him who provide a holistic viewpoint. He really knows how to characterize everything and delegate the tasks to his people.
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Industry Experience

WeSage BPM has garnered positive feedback across various industries, demonstrating expertise in Recreation, Financial Services, Automotive, Software, Consumer Products, Hospitality, and Education. Clients highlight their strengths in data accuracy, responsive communication, adaptability, and timely delivery. In Financial Services, they excel in accounting processes, while in Hospitality, they effectively manage logistical challenges and research tasks. Overall, their reliable service and attention to detail make them a valuable partner for businesses seeking operational support.
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Other Industry Recreation Financial services Automotive Software Consumer Products Education IT Services Hospitality & leisure

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More responsive than most other service providers

WeSage BPM is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (10) South Africa (1) England (1)

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Customer Umbrella

5.0 20 reviews

$1,000+

< $25 / hr

250 - 999

Varna, Bulgaria

Services provided

10% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services +7

10% Content Moderation Services

10% Data Annotation Services

10% Employer of Record (EOR) Services

10% PEO/Employee Leasing

10% Recruiting

10% Sales Outsourcing

10% Staffing

Focus Areas

10% Order Processing & Taking

40% Chat Support Services

30% Email Support Services +1

20% Phone Support Services

Customer Umbrella is a Customer Support Outsourcing company specializing in providing 24/7 support solutions, including call center outsourcing and remote customer care. With 100% positive feedback highlighting their efficiency, professionalism, and industry understanding, they notably reduced response times by 40% and increased player satisfaction by 25%, while saving 30% on support costs.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support Outsourcing for Game Development Company
5.0 — Customer Umbrella provides customer support services for a game development company. The team is in charge of addressing any customer queries and concerns across various platforms (e.g., email, live Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (9) Less than $10,000 (2)

What Clients Have Said
Customer Umbrella is frequently praised for providing excellent value for money, with several clients noting that their pricing fits within budget constraints while delivering high-quality services. For instance, a co-founder noted the company's 'good value for cost,' while another client highlighted a '30% savings on support costs.' Overall, the sentiment surrounding their cost and value proposition is overwhelmingly positive, with clients expressing satisfaction with the quality and efficiency relative to the expenses incurred.
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United States (5) Cyprus (2) Germany (2) Canada (1) England (1)

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$1,200 Entry level customer support $2,184 Mid Level $4,200 High end experienced technical support.

Email and Live chat Support
English customer support ranges from entry-level to experienced and more technical.
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Support365days

5.0 2 reviews

Undisclosed

< $25 / hr

10 - 49

Services provided

25% Customer Service Outsourcing

20% Fulfillment

15% Email Marketing +3

15% Social Media Marketing

15% Web Design

10% Logo

Focus Areas

30% Order Processing & Taking

35% Chat Support Services

35% Email Support Services

Support365days offers Customer Support Outsourcing, including email and chat support, and order processing. Overall feedback highlights their prompt response times, effective customer retention strategies, and excellent project management. Clients appreciate their cooperative team and ability to swiftly understand and manage business processes.

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Industry Experience

Support365days has demonstrated notable expertise in the Software industry, particularly in app development support. Clients appreciate their quick response times, cooperative nature, and reliability in addressing customer inquiries and order issues. The overall sentiment is highly positive, indicating strong customer satisfaction and trust. Potential clients in the Software sector seeking efficient support solutions may find Support365days to be an excellent fit for their needs.
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Software

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Support365days' competitive pricing as a key factor in their selection, noting that it fits their budgets well. One client emphasized the exceptional value received, stating that the team's quick response times and effective support significantly enhanced customer satisfaction. Overall, the sentiment reflects strong approval of the company's cost-effectiveness, with one client declaring their experience as 'perfect' and expressing a desire for a long-term partnership.
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Empire Global Solutions

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Barranquilla, Colombia

Services provided

30% Customer Service Outsourcing

30% Back Office Outsourcing

30% Call Center Services +1

10% Sales Outsourcing

Focus Areas

30% Order Processing & Taking

40% Phone Support Services

25% Email Support Services +1

5% Chat Support Services

Empire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.

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Industry Experience

Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other Industry

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.
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Staff Outsourcing Solutions

4.4 8 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Cebu City, Philippines

Services provided

10% Customer Service Outsourcing

10% Back Office Outsourcing

10% Business Consulting +7

10% Call Center Services

10% Demand Generation Marketing

10% Ecommerce Marketing

10% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

10% IT Staff Augmentation

10% Sales Outsourcing

Focus Areas

10% Order Processing & Taking

50% Phone Support Services

25% Chat Support Services +1

15% Email Support Services

Staff Outsourcing Solutions is a Customer Service BPO providing Remote Customer Care and Call Center Solutions. The company is noted for its cost-effective services and cultural alignment with clients. With a 100% positive feedback rate, clients commend their efficiency, ease of collaboration, and high-quality service, with 60% of reviewers highlighting responsiveness and adaptability to evolving business needs.

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Reviews mention Easy to work with
The overall sentiment regarding Staff Outsourcing Solutions is highly positive, particularly in terms of their ease of collaboration. Clients frequently highlighted the seamless process and prompt communication, with one client noting, "How easy the process was from start to finish and the communication from the owner." Another client emphasized their satisfaction with the phrase, "They were easy to work with." Such feedback underscores the company's commitment to client satisfaction and responsiveness.

Call Center Services for Footwear Company

4.5 Sep 5, 2023

They were easy to work with.
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Customer Service Support for Plant Retail Company

5.0 Aug 18, 2023

We've been pleased with how easy the whole process has been with them. The account managers have all been very helpful but our most recent has been the most involved and hands-on with our team. I am very grateful for the entire team at SOS.
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Recruiting & Staffing for Heated Apparel Retailer

5.0 Apr 4, 2025

How easy the process was from start to finish and the communication from the owner.
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1 of 1 Order Processing & Taking reviews is 5 stars

Unknown avg. project cost

Order Processing & Taking Experience

Overall, feedback for Staff Outsourcing Solutions in the Order Processing & Taking service is highly positive, with a 100% satisfaction rate among reviewers. Clients commend their responsiveness, expertise, and effective management, particularly in handling increased customer interactions via email, live chat, and phone. A notable 100% of reviewers highlighted the high quality of service and the ability to adapt to growing needs. Clients expressed appreciation for the proactive communication and efficient hiring process, reinforcing the company's strengths in customer service support.
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients consistently highlight the cost-effectiveness and value for money provided by Staff Outsourcing Solutions. One client noted that the pricing fit their budget and offered 'good value for cost.' Another emphasized that the services saved significant time and money compared to hiring new employees, leading to improved customer satisfaction. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's pricing structure and the quality of service delivered.
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More responsive than most other service providers

Staff Outsourcing Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Lambent Marketing

5.0 4 reviews

Undisclosed

< $25 / hr

10 - 49

Birmingham, AL

Services provided

15% Customer Service Outsourcing

20% Back Office Outsourcing

20% Content Marketing +4

15% Search Engine Optimization

10% Business Consulting

10% Call Center Services

10% Social Media Marketing

Focus Areas

22% Order Processing & Taking

28% Chat Support Services

28% Email Support Services +1

22% Phone Support Services

Lambent Marketing is a comprehensive marketing consultancy specializing in branding, marketing strategy, and business process outsourcing. The reviews indicate a 100% positive feedback rate, with clients praising their expertise, seamless communication, and ability to deliver tailored solutions. Approximately 75% of reviewers highlight their impressive project management and adaptability in meeting business needs. Lambent Marketing is commended for providing a holistic service that consistently meets or exceeds client expectations.

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Reviews mention Understands their clients' needs
Lambent Outsourcing has received positive feedback for their ability to understand client needs thoroughly. A client noted that the team 'takes the time to understand my business and what it is trying to achieve,' highlighting their attentive approach. The client emphasized their impressive expertise and adaptability, stating, 'They listen, develop, create and deliver the right solutions.' Overall, the sentiment reflects strong client satisfaction with Lambent's responsiveness and commitment to delivering tailored solutions.

Web Design for Consulting Company

5.0 Nov 15, 2021

They never cease to impress me with their ability to understand my needs and deliverables. They have worked very closely with me to ensure they get the right results. With my experience in working with them in the past, I know they can offer a real holistic service and so provide all the services my business needs now and in the future, from design, marketing to business processing.
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Industry Experience

Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.
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Consulting Financial services Telecommunications

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Average Project Cost Breakdown

$200,000 to $999,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.
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United States (2) Mexico (1) Philippines (1)

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BonBon Strategic

4.9 5 reviews

$1,000+

$100 - $149 / hr

2 - 9

Lafayette, LA

Services provided

10% Customer Service Outsourcing

25% Business Consulting

20% Back Office Outsourcing +6

10% Financial Consulting

10% IT Strategy Consulting

10% Logistics & Supply Chain Consulting

6% HR Consulting

6% HR Outsourcing

3% Staffing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

BonBon Strategic is a consultancy firm specializing in strategic business support, project management, and operations improvement, often serving as a fractional COO. Reviews indicate a 100% satisfaction rate, highlighting the company's efficiency, effective communication, and ability to streamline business processes. Approximately 80% of reviewers commend BonBon Strategic for their comprehensive strategic planning and operational support, which has led to significant business growth and cost savings.

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Reviews mention Experienced
Clients express a highly positive sentiment regarding the expertise of BonBon Strategic, particularly praising Kate's adeptness in improving business operations. One client highlighted her ability to streamline processes and enhance productivity, stating, 'BonBon Strategic made my job easier.' They consistently met deadlines and maintained effective communication, earning high marks for project management. Overall, clients found them to be timely, efficient, and instrumental in providing the necessary support for business improvements.

Recruiting & Business Services for Residential Remodeling Co

5.0 Jul 30, 2022

This is the first company I’ve run, and Kate used her experience to help me get what I needed to be the most effective for myself. Overall, BonBon Strategic made my job easier. BonBon Strategic was timely and efficient; they finished what they said when they said. They were also very communicative. If I needed to know something, Kate would let me know, asking questions when she had them.
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Industry Experience

BonBon Strategic has demonstrated expertise across several industries including IT Services, Other, Construction, Real Estate, and Food & Beverages. Clients have praised their ability to streamline business operations, enhance marketing strategies, and establish effective communication systems. Overall sentiment is positive, highlighting BonBon's strengths in project management, responsiveness, and tailored support, making them an excellent fit for small businesses seeking operational efficiency and strategic growth.
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Construction Real estate IT Services Other Industry Food & Beverages

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend BonBon Strategic for their cost-effective services and excellent value for money. One client noted that the initial assessment and subsequent agreement were reasonably priced, leading to significant cost savings through expense analysis. Another client highlighted the impressive return on investment, stating that their business grew from five to 40 units, attributing this success to BonBon's support. Overall, feedback indicates high satisfaction with the pricing relative to the quality and efficiency of services provided.
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United States (4) Canada (1)

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IQ BackOffice

5.0 2 reviews

$5,000+

Undisclosed

250 - 999

Services provided

20% Customer Service Outsourcing

35% Accounting

35% Back Office Outsourcing +1

10% Call Center Services

Focus Areas

10% Order Processing & Taking

90% Phone Support Services

IQ BackOffice is a back-office service provider specializing in payment processing, cyber security, and legal crowdsourcing services. The company is highly regarded for its innovative technology, excellent customer service, and ability to significantly save clients time and money, with 100% positive feedback. Reviewers frequently mention their strengths in efficiency and safety, with no noted areas for improvement.

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Reviews mention Innovative
The overall sentiment regarding IQ BackOffice's innovative capabilities is highly positive. Clients emphasize the use of innovative technology that significantly enhances efficiency and security. One client noted, "It is very innovative and makes our work much easier," while another highlighted the company's effective support in various back office tasks. The feedback consistently reflects satisfaction with the innovative solutions provided, leading to substantial time and cost savings.

Cybersecurity and Legal Crowdsourcing for Healthcare Firm

5.0 Nov 2, 2017

They use innovative technology and provide great security.
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Industry Experience

IQ BackOffice has demonstrated expertise in the healthcare and business services industries, providing innovative and efficient back-office solutions. Clients have praised their ability to enhance operational efficiency, save time, and reduce costs. Overall sentiment reflects strong satisfaction with their services, emphasizing their excellent customer support and the effectiveness of their technology. Potential clients in healthcare and business services can expect reliable, secure, and impactful support tailored to their operational needs.
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Business services Healthcare

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive IQ BackOffice as offering good value for money, highlighting significant cost savings and efficiency improvements. One client reported saving $2,200 monthly and 150 hours of staff time, while another noted a monthly saving of $5,000 with 20-30 hours saved. Their pricing structures vary, with some clients opting for annual packages and others for hourly billing. Overall, feedback indicates satisfaction with both cost-effectiveness and service quality.
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Pac Biz Contact Center Outsourcing

4.7 3 reviews

$1,000+

< $25 / hr

50 - 249

Dumaguete, Philippines

Services provided

45% Customer Service Outsourcing

45% Call Center Services

10% Back Office Outsourcing

Focus Areas

10% Order Processing & Taking

50% Phone Support Services

30% Chat Support Services +1

10% Email Support Services

Pac Biz Contact Center Outsourcing is a company specializing in call center and virtual assistant services. Reviews highlight their transparency, reliable customer service, and effective workflow, with 100% positive feedback on their ability to improve efficiency and client satisfaction. Clients praise their quality assurance processes and seamless integration with existing teams.

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Industry Experience

Pac Biz Contact Center Outsourcing has demonstrated strong expertise across diverse industries, including Media, Advertising & Marketing, and Financial Services. Clients commend their effective communication, quality customer service, and ability to enhance operational efficiency. The company has significantly impacted the advertising sector by improving lead capture and client satisfaction, while in financial services, their reliable handling of inbound calls has increased sales efficiency. Overall sentiment is positive, indicating Pac Biz is a suitable partner for businesses in these sectors.
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Media Advertising & marketing Financial services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Pac Biz Contact Center Outsourcing is perceived as a cost-effective solution, providing significant value for money. Clients have noted substantial savings, such as one company saving $2,000 monthly while enhancing efficiency and lead capture. The transparent pricing structure, including hourly fees, allows for flexibility. Overall, clients commend the company's quality of service, with one client emphasizing that the engagement led to improved customer satisfaction without the burden of in-house hiring costs.
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Outsource Philippines

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

Services provided

20% Customer Service Outsourcing

15% Back Office Outsourcing

15% Web Design +6

10% Accounting

10% Content Writing Services

10% Search Engine Optimization

10% Social Media Marketing

5% Employer of Record (EOR) Services

5% Pay Per Click

Focus Areas

30% Order Processing & Taking

35% Chat Support Services

25% Email Support Services +1

10% Phone Support Services

Outsource Philippines is a Customer Support Outsourcing company that excels in providing virtual assistant services and specialist functions like SEO, live chat, and WordPress design. Reviewers highlight their strong project execution, reducing internal workloads by 42% and achieving a 4.7/5 CSAT score. 100% of reviewers commend their proactive communication and flexibility, while 20% suggest improvements in their hiring speed.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

SEO, Blog Writing & Customer Service Outsourcing for HR Co
5.0 — Outsource-Philippines provided customer support, blog writing, and SEO services for an HR company. The team handled live chat, email, and phone support, created blog content, and performed SEO for Read more
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Industry Experience

Outsource Philippines has received positive feedback primarily in the business services sector, showcasing expertise in virtual assistant services, SEO, and customer support. Clients noted their ability to significantly reduce administrative workloads and enhance customer response times, achieving high satisfaction ratings. The company's strengths include scalability, proactive communication, and robust operational processes. Overall sentiment is highly favorable, suggesting a strong fit for businesses seeking efficient operational support and improved customer engagement.
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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Outsource Philippines' competitive pricing and strong cost-to-value ratio. One client noted their 'good value for cost' while achieving significant operational improvements, such as a 42% reduction in internal workload and enhanced customer response times. The company's ability to deliver measurable outcomes at a reasonable price point has been praised, with specific feedback indicating satisfaction with their service levels and performance metrics, reinforcing the overall positive sentiment regarding their value for money.
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Tafaseel BPO

4.0 1 review

$10,000+

< $25 / hr

1,000 - 9,999

Ajman, United Arab Emirates

Services provided

15% Customer Service Outsourcing

25% Call Center Services

20% Sales Outsourcing +3

15% HR Outsourcing

15% Recruiting

10% Staffing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Tafaseel BPO is a call center service provider offering bilingual agents, live chat support, and comprehensive call management solutions. According to the reviews, approximately 90% of the feedback is positive, highlighting their strong service delivery and cultural understanding. Clients appreciate Tafaseel BPO's ability to meet high expectations and provide a smooth, customized experience, establishing them as a reliable partner.

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Industry Experience

Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.
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Education

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.
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Grupo Noa International

4.0 1 review

Undisclosed

Undisclosed

50 - 249

Services provided

40% Customer Service Outsourcing

20% Call Center Services

15% Language Interpretation +2

15% Sales Outsourcing

10% Back Office Outsourcing

Focus Areas

36% Order Processing & Taking

36% Phone Support Services

17% Email Support Services +1

11% Chat Support Services

Grupo Noa International is a customer support outsourcing company that provides remote frontend user support. Reviews highlight their cost-efficiency, transparency, and professionalism, with 100% positive feedback on their availability and flexibility. While individual agent performance varies, the company excels in personalized client service and effective collaboration, making them a trusted partner in managing call volumes and maintaining service standards.

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Industry Experience

Grupo Noa International has demonstrated significant expertise in the telecommunications industry, particularly in providing remote user support for service desk operations. Clients appreciate their transparency, professionalism, and ability to adapt to specific challenges, leading to a positive overall sentiment. Their strengths include effective training, quality assurance, and a personalized approach, making them a suitable partner for organizations seeking cost-efficient customer support solutions. Potential clients in telecommunications may find them especially beneficial for managing fluctuating support needs.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have generally found Grupo Noa International to offer competitive pricing and good value for money, particularly when compared to other agencies. One client noted they selected Grupo Noa after finding most competitors exceeded their budget, and they have been satisfied with the €4,000 monthly investment for account management. Overall, feedback highlights the company's commitment to transparency and quality service, although some concerns regarding individual agent performance were mentioned.
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Koala Customer Care

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Surrey, Canada

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Sales Outsourcing

Focus Areas

20% Order Processing & Taking

30% Phone Support Services

25% Chat Support Services +1

25% Email Support Services

Koala Customer Care is a customer service outsourcing company that efficiently manages phone calls and scheduling for businesses. Their services have been praised for improving efficiency and organization, with 100% of reviewers expressing satisfaction. Clients highlight their responsiveness and problem-solving skills, noting no areas for improvement, and emphasizing the company's capacity to adapt and learn from past issues.

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Industry Experience

Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.
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Beauty & Cosmetics

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.
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Bungee (formerly Direct Answer)

4.8 7 reviews

$1,000+

< $25 / hr

10 - 49

Capon Bridge, WV

Services provided

35% Customer Service Outsourcing

45% Call Center Services

10% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

11% Order Processing & Taking

46% Phone Support Services

29% Chat Support Services +1

14% Email Support Services

Bungee (formerly Direct Answer) is a customer service outsourcing company providing call handling, billing support, data processing, and donor management services. The reviews reflect strong positive feedback, with approximately 90% of clients praising their responsive communication, tailored solutions, and high-quality support. Clients appreciate Bungee's ability to quickly adapt to changes and maintain seamless integration with their processes, resulting in enhanced efficiency and customer satisfaction.

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Industry Experience

Bungee has received positive feedback across various industries, notably Utilities, Nonprofits, Media, and Arts. Clients highlight their expertise in call handling, data processing, and customer service. In the Utilities sector, they significantly improved customer engagement, leading to increased revenues. Nonprofits praised their understanding of donor relations and efficient processing. Their adaptability and strong communication skills across all industries foster long-term partnerships, making them a suitable choice for organizations seeking customer support and operational efficiency.
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Media Utilities Other industries Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally express satisfaction with Bungee's (formerly Direct Answer) pricing and value for money. One client noted they chose Bungee for its reasonable rates compared to competitors, stating, "the price was much more reasonable than other companies." Another highlighted that outsourcing to Bungee was more cost-effective than maintaining in-house staff, emphasizing affordability without sacrificing service quality. Overall, feedback reflects a strong sentiment that Bungee provides exceptional service relative to its cost.
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Washington, District of Columbia (1) Oklahoma City, Oklahoma (1) San Francisco, California (1) Arlington, Virginia (1) Vienna, Virginia (1) Short Hills, New Jersey (1)

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Acelerar Technologies

4.1 5 reviews

Undisclosed

< $25 / hr

50 - 249

Noida, India

Services provided

35% Customer Service Outsourcing

55% Back Office Outsourcing

10% Call Center Services

Focus Areas

37% Order Processing & Taking

44% Chat Support Services

19% Phone Support Services

Acelerar Technologies is a comprehensive back office service provider offering solutions such as payment processing, scheduling support, and data entry services. Reviews indicate a positive client experience, with approximately 80% mentioning excellent communication and time-saving benefits. While some suggest simplification, the majority highlight their overall satisfaction and the company's ability to deliver quality work promptly.

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Reviews mention Communicative
Acelerar Technologies has received positive feedback regarding their communication skills, with clients noting 'excellent communication in a fast and simple way' and 'communicating and working quickly' as key strengths. One client emphasized the company's ability to turn around quality work promptly, while another highlighted their consistent communication throughout the partnership. Overall, the sentiment reflects a strong appreciation for Acelerar's communicative approach, enhancing client satisfaction and operational efficiency.

Payment Processing for Information Technology Company

4.5 Aug 14, 2017

Savings in plans and services, excellent communication at all times, and well-protected data.
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Financial Services Data Entry & Cleansing

5.0 Aug 12, 2017

The service provider's strengths include communicating and working quickly. This highlights their ability to maintain effective communication throughout the project.
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Industry Experience

Acelerar Technologies has garnered positive feedback across various industries, including Information Technology, Legal, and Other industries. Clients consistently praise their strong communication, efficiency in back office services, and ability to save time and costs. The sentiment in the Information Technology sector reflects significant savings and excellent service quality, while feedback from Legal and Other industries emphasizes reliability and effective problem-solving. Overall, Acelerar Technologies is well-suited for clients seeking robust support in back office operations across these sectors.
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Other industries Legal Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (2) Less than $10,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive Acelerar Technologies as offering good value for money. One client highlighted a monthly saving of $500 and 100 hours of saved time, attributing their satisfaction to the company's strong service quality and pricing adaptability. Another client noted a 12% cost reduction compared to competitors, emphasizing excellent communication and service. Overall, feedback indicates that clients appreciate the competitive pricing and effective service delivery, though some reviews mention average pricing structures.
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Atlanta, Georgia (1) The Bronx, New York (1) Los Angeles, California (1) Salt Lake City, Utah (1) Pell City, Alabama (1)

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Integra Global Solutions

5.0 9 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Wexford, PA

Services provided

10% Customer Service Outsourcing

20% Accounting

20% Back Office Outsourcing +4

20% Finance & Accounting Outsourcing (FAO)

10% Employer of Record (EOR) Services

10% Other Digital Marketing

10% Recruitment Process Outsourcing

Focus Areas

15% Order Processing & Taking

30% Chat Support Services

30% Email Support Services +1

25% Phone Support Services

Integra Global Solutions is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. Reviewers commend the company's reliability, accuracy, and efficient project management, noting that tasks are consistently completed on schedule and with attention to detail. Over 80% of reviews highlight their effective communication and cost-effective services, although some suggest improvements in proactive scheduling and workflow optimization.

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Reviews mention Professional
Clients consistently highlight Integra Global Solutions' professionalism, noting their reliability and attention to detail. One client emphasized that all tasks were completed accurately and on time, facilitated by clear communication. The Finance Manager from a medical billing company appreciated the company's project management efficiency and responsiveness to needs. Overall, the sentiment reflects a strong satisfaction with Integra's professional approach, although suggestions for improved proactive scheduling were noted.

Staff Augmentation for Medical Billing Company

5.0 Sep 18, 2025

Integra’s project management has been reliable and efficient. Tasks are completed on schedule, with clear communication at every step. They respond quickly to questions or changes quickly. Having a seamless two way open communication was the most important piece for us.
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Staff Augmentation for Medical Billing Company

5.0 Sep 18, 2025

What impressed us most was their reliability and attention to detail. Everything is accurate, on time, and handled professionally.
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2 of 2 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Staff Augmentation for Medical Billing Company
5.0 — Integra Global Solutions provides ongoing medical billing services for a medical billing company. The team handles the client's growing workloads and is expected to maintain accuracy and Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (2)

What Clients Have Said
Feedback regarding Integra Global Solutions highlights a consistent sentiment of good value for cost across multiple reviews. Clients appreciated the affordability, with one stating, 'Pricing fit our budget,' and others noting 'good value for cost.' The cost-effectiveness of their services was emphasized, as clients reported significant reductions in overhead and improved operational efficiency. Overall, clients felt that the financial investment in Integra's services yielded substantial returns, both in terms of cost savings and enhanced service quality.
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Tampa, Florida (2) Chicago, Illinois (1) Los Angeles, California (1) Tucson, Arizona (1) Pittsburgh, Pennsylvania (1) Las Vegas, New Mexico (1)

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Amevalue

5.0 5 reviews

$1,000+

< $25 / hr

10 - 49

Warszawa, Poland

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

15% IT Staff Augmentation +1

5% Call Center Services

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Amevalue is a Customer Service Outsourcing company providing comprehensive customer support services, including Call Center Outsourcing and Customer Care Outsourcing. Reviews indicate high satisfaction, with consistent commendations for their professionalism, responsiveness, and effective project management. Notably, 100% of reviewers emphasize their value for cost and seamless integration with company values.

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1 of 1 Order Processing & Taking reviews is 5 stars

1 new review for Order Processing & Taking in past 6 months

$10,000 – $49,000 avg. project cost

Order Processing & Taking Experience

Amevalue has received highly positive feedback for their Order Processing & Taking services, with an impressive client satisfaction rate. Clients report significant improvements in response times and customer satisfaction, with CSAT scores rising due to effective SLA management and streamlined processes. Approximately 90% of reviewers noted enhanced operational efficiency and effective integration of AI for handling FAQs. Their project management is noted for its transparency and adaptability, ensuring timely delivery. Overall, Amevalue demonstrates a strong expertise in optimizing customer experience within order processing.
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3 of 3 Customer Service Outsourcing reviews are 5 stars

3 new reviews for Customer Service Outsourcing in past 6 months

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

HR & Recruiting Services for Digital Agency
5.0 — Amevalue has built an HR management structure for a digital agency. The team provides L1 and L2 support, manages SLAs and quality management, and offers HR and recruiting services. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Amevalue's competitive pricing and strong value for money. For instance, one reviewer noted, 'Pricing fit our budget' and emphasized 'good value for cost,' while another stated, 'Service, price, people' were impressive aspects of the company. Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the alignment of Amevalue's services with their financial expectations.
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Westshore Bpo Pvt Ltd

4.2 17 reviews

$25,000+

< $25 / hr

50 - 249

Bengaluru, India

Services provided

25% Customer Service Outsourcing

20% Business Consulting

20% Call Center Services +3

15% Back Office Outsourcing

10% Financial Consulting

10% Sales Outsourcing

Focus Areas

37% Order Processing & Taking

37% Phone Support Services

15% Chat Support Services +1

11% Email Support Services

Westshore Bpo Pvt Ltd is a Customer Service Outsourcing provider, specializing in Call Center Solutions and Remote Customer Care. The company receives mixed reviews, with approximately 71% of feedback highlighting their professional project management and efficient customer support services. However, 29% of reviews express dissatisfaction, citing unprofessionalism and unmet deliverables.

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7 of 8 Customer Service Outsourcing reviews are 5 stars

6 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Support for Financial Services Firm
5.0 — Westshore Bpo Pvt Ltd provided customer service support for a financial services firm. The team was responsible for customer ticket handling, news headling monitoring, and content filtering. Read more
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Industry Experience

Westshore Bpo Pvt Ltd has received diverse feedback across several industries including Software, IT Services, Healthcare, Financial Services, and Information Technology. They are recognized for their adaptability, project management, and commitment to customer satisfaction, particularly in IT and software sectors. While some clients reported negative experiences, others highlighted effective communication and prompt service delivery. Overall, they are particularly well-suited for IT and software-related projects, but caution is advised for clients in the Software and Healthcare industries.
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Software IT Services Healthcare Financial services Information technology Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (3) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, Westshore Bpo Pvt Ltd is viewed positively for offering good value for cost, with multiple clients noting that their pricing fits within budget constraints. For instance, a client from entrust IT Group highlighted the company's 'great culture fit' and 'good value for cost.' However, contrasting feedback from another client described their experience as 'the worst ever,' indicating dissatisfaction with service quality despite perceived affordability. The sentiment is mixed, with positive assessments of cost-effectiveness overshadowed by significant concerns about service delivery.
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Kexxel BPO

4.5 1 review

$5,000+

< $25 / hr

50 - 249

Services provided

30% Customer Service Outsourcing

35% Call Center Services

35% Sales Outsourcing

Focus Areas

40% Order Processing & Taking

40% Phone Support Services

10% Chat Support Services +1

10% Email Support Services

Kexxel BPO is a Customer Service BPO specializing in Customer Support Outsourcing and conducting detailed customer service surveys for global clients. Reviews highlight their excellent communication and timely project delivery, with 100% of feedback being positive about their detailed analysis and commitment to meeting tight deadlines, leading to enhanced service improvement for clients.

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Reviews mention Timely
The feedback regarding Kexxel BPO's timeliness is overwhelmingly positive. One client noted that the team completed their project ahead of a narrow timeline, demonstrating exceptional efficiency. Additionally, the communication was highlighted as fluid, with the team working beyond regular hours to accommodate international clients. Overall, clients expressed satisfaction with the timely delivery of reports and surveys, indicating a strong commitment to meeting deadlines and responding to client needs.

Customer Survey & Analysis for Tech & Consulting Company

4.5 Jan 13, 2024

The team completed the task before the deadline. The Training & Operations leader maintained good communication, which enabled us to bridge gaps. We were very happy with the timeline and the accuracy of the reports & Surveys conducted based on our requirements.
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0 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Survey & Analysis for Tech & Consulting Company
4.5 — A technology and consulting company hired Kexxel BPO to conduct surveys for over 100 of their customers. The team also provided reports and detailed analyses to the client. Read more
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Industry Experience

Kexxel BPO has demonstrated significant expertise in the consulting industry, particularly in conducting customer surveys for global companies. Feedback indicates strong communication, timely project delivery, and the ability to adapt to client needs, leading to valuable insights for service improvement. Their proven track record in consulting suggests they are well-suited for projects requiring meticulous analysis and customer engagement strategies.
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Consulting

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Average Project Cost Breakdown

What Clients Have Said
Clients express strong satisfaction with Kexxel BPO's pricing, noting it aligns well with their budgets while delivering high-quality results. One client highlighted the company's high ratings and cost-effectiveness as key reasons for their selection. The team is praised for exceeding expectations by completing projects ahead of schedule, indicating a strong value for money. Overall, feedback reflects a positive sentiment regarding the company's cost versus the quality of service provided.
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@liveconx

4.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Cornwall, Canada

Services provided

55% Customer Service Outsourcing

30% Call Center Services

15% Sales Outsourcing

Focus Areas

28% Order Processing & Taking

45% Chat Support Services

27% Phone Support Services

@liveconx is an appointment setting and customer service company that offers tailored inbound and outbound call handling services. Reviews indicate a high level of customer satisfaction, with 100% of reviewers expressing confidence in their services and acknowledging significant cost and time savings. The company has been praised for its excellent customer service, communication, and flexibility in pricing, with no significant areas identified for improvement.

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Reviews mention High-quality work
The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.

Appointment Setting for Transportation Business

5.0 Dec 24, 2017

I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.
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Industry Experience

The reviews indicate @liveconx's strong performance primarily in the Information Technology and various other industries, such as customer service and outbound services. Clients appreciate their efficient appointment-setting and customer service capabilities, often noting significant cost and time savings. Overall sentiment is positive, highlighting their adaptability and ability to enhance organizational efficiency. Potential clients in tech and service-oriented sectors may find them particularly beneficial.
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Information technology Transportation Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients generally express satisfaction with @liveconx’s pricing structure, highlighting their affordable monthly fee of $500. Reviewers note substantial savings, estimating around $10,000 annually due to improved efficiency and better organization. One client emphasized that their adaptable pricing makes @liveconx a standout service provider. Overall, the sentiment reflects a positive perception of the company's value for money, with no significant complaints about costs.
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Dallas, Texas (1) North Bergen, New Jersey (1) Saint Albans, New York (1)

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Call Point Business Solutions Ltd.

5.0 6 reviews

Undisclosed

< $25 / hr

50 - 249

Dhaka, Bangladesh

Services provided

10% Customer Service Outsourcing

45% Call Center Services

20% Back Office Outsourcing +4

10% Sales Outsourcing

5% Direct Marketing

5% Email Marketing

5% Social Media Marketing

Focus Areas

25% Order Processing & Taking

40% Phone Support Services

20% Chat Support Services +1

15% Email Support Services

Call Point Business Solutions Ltd. is a customer service and contact center provider specializing in phone, email, and administrative support. Reviewers highlight their efficient onboarding process, effective project management, and alignment with company values. They report significant improvements in customer satisfaction, with one client noting a 30-point CSat increase. Overall, 100% of the reviews commend their prompt service and capacity to meet and exceed expectations.

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Industry Experience

Call Point Business Solutions Ltd. has demonstrated expertise across various industries, including Media, Healthcare, Legal, Business Services, and Information Technology. Clients praise their quick onboarding, effective communication, and impactful customer service solutions that have noticeably improved metrics such as customer satisfaction and operational efficiency. Overall, the sentiment is highly positive, particularly in Healthcare and Legal sectors, where their contributions are noted for aligning well with client values and significantly enhancing business performance.
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Select Industry to see insights

Software Legal Media Information technology Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (1)

What Clients Have Said
Clients of Call Point Business Solutions Ltd. consistently highlight the company's strong value for money, with feedback indicating that their pricing aligns well with budget expectations. One CEO noted their 'good value for cost' and a significant reduction in onboarding time, enhancing operational efficiency. Another client praised their ability to deliver results that were 'far more effective and economical' than their own efforts. Overall, sentiment reflects high satisfaction with the services provided relative to the costs incurred.
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Canada (1) France (1) Germany (1) India (1) United States (1)

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A1 Call Center

4.8 3 reviews

$1,000+

< $25 / hr

250 - 999

Noida, India

Services provided

25% Customer Service Outsourcing

40% Back Office Outsourcing

25% Call Center Services +1

10% Sales Outsourcing

Focus Areas

22% Order Processing & Taking

56% Chat Support Services

22% Phone Support Services

A1 Call Center is a customer service company specializing in outbound services, enhancing communication, and maintaining customer relationships. Reviews are overwhelmingly positive, highlighting strengths such as excellent customer service, efficiency, and cost savings, with minor critiques on processing speed and schedule flexibility. Approximately 100% of reviewers rate their experience as enjoyable or amazing, emphasizing strong customer relationships.

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Reviews mention Timely
Clients have consistently praised the company for their responsibility, punctuality, and efficiency, highlighting their ability to manage tasks effectively. One client noted that the service provider saves them approximately $100,000 monthly, underscoring their timely delivery of services. However, there is feedback indicating a desire for greater flexibility in their scheduling. Overall, the sentiment regarding timeliness is predominantly positive, reflecting the company's commitment to meeting client needs promptly.

Customer Verification for Administrative Department

5.0 Aug 11, 2017

The service provider's strengths include their responsibility, punctuality, seriousness, and efficiency. These qualities contribute significantly to their ability to complete tasks efficiently and on time.
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Industry Experience

A1 Call Center has established a strong reputation in the Telecommunications and Legal industries, consistently receiving positive feedback for their customer service and efficiency. Clients noted their ability to develop strong relationships and provide significant cost savings, particularly in managing outbound calls. Overall sentiment across these industries is highly favorable, with clients appreciating their productivity and responsiveness. This provider is well-suited for organizations seeking reliable outbound services and effective customer engagement.
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Telecommunications Legal Other industries

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Average Project Cost Breakdown

Less than $10,000 (1) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a positive sentiment regarding the company's pricing and value for money, highlighting a 'standard' pricing structure that offers excellent service. One client noted savings of $100,000 monthly due to their efficiency, while another appreciated the 'better prices' provided. Overall, clients feel they receive premium service that justifies their investment, with one stating, 'They are amazing.'
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Chicago, Illinois (1) New York City, New York (1) Flushing, New York (1)

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CX Collective

5.0 13 reviews

$5,000+

$150 - $199 / hr

2 - 9

Inglewood, CA

Services provided

20% Customer Service Outsourcing

30% CRM Consulting and SI

20% Business Consulting +2

20% Call Center Services

10% Financial Consulting

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

CX Collective is a Customer Service BPO firm specializing in CX strategy, design, and implementation. Their reviews highlight exceptional performance in delivering timely and responsive customer support services, with 100% of feedback emphasizing effective communication and strategic execution. Clients praise their ability to align with company values and their comprehensive CX solutions.

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Reviews mention High-quality work
Clients have consistently praised CX Collective for delivering high-quality work, notably in enhancing efficiency and functionality. One client highlighted their impressive quality of work, response speed, and thoroughness during a Zendesk redesign project. The successful outcomes included improved ticket resolution rates and intuitive customer access to information, reflecting the effectiveness of their solutions. Overall, the sentiment regarding the quality of CX Collective's work is overwhelmingly positive.

Zendesk Automation & More for Strategic Management Platform

5.0 Jun 25, 2019

We appreciated The Workforce Pro’s quality of work, response speed, and thoroughness.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Strategy Development for Pet Supplement Manufacturer
5.0 — A pet supplement manufacturer hired CX Collective for CX strategy development. They handled support desk configuration, workflow design, cx training materials, and Workforce management plan, among Read more
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Industry Experience

CX Collective has demonstrated expertise across various industries, including retail, consumer products, healthcare, and e-commerce. Clients praised their proactive communication, deep knowledge of customer experience (CX) systems, and effective implementation of Zendesk solutions. Feedback reveals a strong impact on operational efficiency, scalability, and customer satisfaction. Overall sentiment is highly positive, indicating that CX Collective is well-suited for businesses seeking to enhance their CX capabilities in fast-paced and evolving environments.
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Nonprofit Beauty & Cosmetics Software Consumer Products Retail Healthcare

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More responsive than most other service providers

CX Collective is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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(we)Vcare Customers

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

40% Customer Service Outsourcing

60% Call Center Services

Focus Areas

33% Order Processing & Taking

67% Phone Support Services

(we)Vcare Customers is a Customer Service Outsourcing (CSO) company specializing in providing comprehensive 24/7 customer support services. Their reviews highlight a strong focus on maintaining high service quality, seamless integration, and exceptional project management. Impressively, 100% of reviewers noted their adaptability and proactive communication, resulting in improved customer satisfaction and efficiency.

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2 of 2 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Technology Company
5.0 — (we)Vcare Customers provided customer service outsourcing services for a technology company. The team offered 24/7 assistance across multiple channels, addressing technical and non-technical Read more
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Industry Experience

Based on client feedback, (we)Vcare Customers excels in providing robust customer support solutions primarily in the Information Technology and Software industries. Clients praised their responsiveness, adaptability, and seamless integration into existing workflows. The overall sentiment reflects significant improvements in customer satisfaction, issue resolution, and user onboarding. Their expertise is particularly well-suited for businesses seeking to enhance customer engagement and retention through reliable 24/7 support services.
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Information technology Software

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France (1) Netherlands (1)

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Labora

5.0 1 review

$1,000+

Undisclosed

10 - 49

São Paulo, Brazil

Services provided

50% Customer Service Outsourcing

50% Sales Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Labora is a business process outsourcing company specializing in connecting influencers with travelers. The reviews highlight their effective project management, with timely deliverables and excellent response times. While clients appreciate their dedication, some suggest incorporating AI more effectively. Overall feedback is predominantly positive, underscoring their strong cultural fit and commitment to client projects.

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Industry Experience

Labora has demonstrated expertise primarily in the Information Technology sector, particularly in Business Process Outsourcing for travel-related platforms. Clients appreciate their prompt communication and commitment to project success, leading to increased influencer engagement. Overall sentiment in this sector is positive, highlighting Labora's strengths in collaboration and responsiveness. Potential clients in the travel and technology industries may find Labora an excellent fit for their projects.
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Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Labora's cost-effectiveness and overall value for money. One client noted that Labora's response time was exceptional, contributing to a smooth project management experience, and highlighted the company's genuine care for their project. Additionally, the successful increase in the number of influencers acquired underscored the positive return on investment. Overall, the sentiment reflects a strong appreciation for Labora's pricing relative to the quality of service provided.
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Distance Team

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Limassol, Cyprus

Services provided

80% Customer Service Outsourcing

10% Call Center Services

10% Sales Outsourcing

Focus Areas

20% Order Processing & Taking

30% Phone Support Services

25% Chat Support Services +1

25% Email Support Services

Distance Team is a Customer Service BPO that specializes in outsourced customer support, offering call center solutions and remote customer care. The company has received consistently positive reviews, with 100% of reviewers highlighting their timely project delivery and responsiveness. Clients also appreciate their competitive pricing and strong alignment with company values, indicating a well-regarded and reliable service provider.

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Reviews mention Attentive
Clients have consistently praised Distance Team for their attentiveness and prompt responses to needs. One CEO remarked that Distance Team delivered all items on time and addressed requirements 'quickly and attentively.' Their ability to align with client expectations and maintain effective communication has contributed to a positive overall sentiment, reflecting a strong commitment to client satisfaction.

Customer Support Services for Healthcare Technology Company

5.0 Mar 29, 2023

Everything was on time, and they responded to our needs quickly and attentively.
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2 of 2 Customer Service Outsourcing reviews are 5 stars

Less than $10,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support Services for Healthcare Technology Company
5.0 — Distance Team provided customer service support for a healthcare technology company. Read more
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Industry Experience

Distance Team has received positive feedback in the Healthcare and Consumer Products industries. Clients highlighted their effective communication, project management, and responsiveness. In Healthcare, they successfully met service level agreements, while in Consumer Products, their customer service support was praised for quality and speed. Overall, Distance Team demonstrates strong value and expertise, positioning them as a suitable partner for projects in both sectors.
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Consumer Products Healthcare

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$1,400 < 1 100 requests per/month 1 exclusive agent $3,000 1$ per request $6,000 0.85$ per request

Live Chat and Email support
English Portuguese Indonesian Vietnamese Spanish Turkish Arabic
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ARC Business Process Outsourcing

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Stellenbosch, South Africa

Services provided

30% Customer Service Outsourcing

40% Sales Outsourcing

20% Call Center Services +1

10% Back Office Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

ARC Business Process Outsourcing specializes in Customer Service BPO and offers multilingual remote customer care solutions, including call center outsourcing and support services across various digital platforms. Reviews indicate a high level of satisfaction, with customers noting significant improvements in customer satisfaction metrics and praising the company's professionalism and alignment with client values. Overall, 100% of reviewers recommend their services.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for E-Commerce Company
5.0 — An e-commerce company has outsourced a team of customer service agents from ARC Business Process Outsourcing. The responsibilities include interactions via Webform, emails, live chat, social media, Read more
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Industry Experience

ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
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eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.
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Customer Success Point

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Services provided

80% Customer Service Outsourcing

20% Social Media Marketing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Customer Success Point is a Customer Service BPO specializing in customer support outsourcing, managing frontline interactions with efficiency. Reviews emphasize their reliability, scalability, and proactive approach, with 75% noting their strong focus on customer satisfaction. The company excels in transparency and flexibility, adapting to client needs while ensuring timely responses and high CSAT rates.

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1 of 1 reviews is 5 stars

1 new review for Customer Service Outsourcing services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Customer Success Point highlights their strong performance in customer support outsourcing, with a median response time of under 10 hours and a CSAT rate consistently above 75%. Clients commend their proactive project management, adaptability during peak periods, and commitment to quality assurance. Notably, they are recognized for their flexibility and ownership in addressing evolving needs. However, an earlier implementation of a 24/7 support model was suggested for improved service delivery.
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1 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Support Outsourcing for Mobile Gaming Company
5.0 — Customer Success Point provides customer support outsourcing for a mobile gaming company. The team is responsible for managing frontline player interactions across multiple channels for the client. Read more
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Average Project Cost Breakdown

What Clients Have Said
Clients appreciate Customer Success Point for providing good value for cost, with one reviewer specifically noting the company's alignment of values and culture fit. The partnership has resulted in high-quality service delivery, maintaining a median response time under 10 hours and a CSAT rate above 75%. Overall sentiment indicates that clients find the company reliable and committed to performance management, making it a cost-effective choice for customer support outsourcing.
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Agents Republic Inc.

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Vancouver, Canada

Services provided

20% Customer Service Outsourcing

60% Call Center Services

10% Sales Outsourcing +2

5% BI & Big Data Consulting & SI

5% Market Research

Focus Areas

25% Order Processing & Taking

75% Phone Support Services

Agents Republic Inc. is a Customer Service BPO specializing in outsourced customer support, offering 24/7 multi-language support and advanced call center solutions. The company receives overwhelmingly positive feedback, with clients noting a 15% increase in customer satisfaction and a 20% boost in Net Promoter Score. Clients commend their adaptability, timely delivery, and effective communication.

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0 of 1 Customer Service Outsourcing reviews are 5 stars

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Mobile Gaming Company
4.5 — A mobile gaming company hired Agents Republic Inc. for customer outsourcing services. The team was responsible for providing round-the-clock support through email, live chat, phone, and social media Read more
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Industry Experience

Agents Republic Inc. has demonstrated strong capabilities within the gaming industry, specifically in mobile gaming, excelling in customer support services. Feedback highlights their strengths in quality assurance, cost management, and adaptability, leading to significant improvements in customer satisfaction metrics. Their expertise in delivering tailored support strategies and leveraging advanced technologies has positively impacted client operations. Overall, their proven track record in gaming suggests they are well-suited for projects in this sector.
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Gaming

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with Agents Republic Inc.'s cost-effectiveness, highlighting their pricing as a key factor in selection. One client noted that the pricing 'fit our budget,' while another reported a '20% reduction in operational costs' achieved through strategic optimizations. Overall, feedback indicates that clients perceive strong value for money, with enhanced service quality and cost savings contributing to positive experiences.
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InfoSource Bulgaria Ltd

4.5 2 reviews

$1,000+

< $25 / hr

10 - 49

Sofia, Bulgaria

Services provided

10% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +3

20% Document Digitization & Management

20% Recruiting

10% Finance & Accounting Outsourcing (FAO)

Focus Areas

35% Order Processing & Taking

30% Chat Support Services

25% Email Support Services +1

10% Phone Support Services

InfoSource Bulgaria Ltd is a data management and analysis company specializing in extracting and structuring information from financial and executive reports. The company is consistently praised for its cost-effectiveness, attention to detail, and responsive project management. Approximately 100% of reviewers highlighted their satisfaction with the quality of service and customer-focused approach.

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Reviews mention Timely
Clients have consistently praised InfoSource Bulgaria Ltd for their timely project management and responsiveness. One client noted that the team was 'always very responsive, timely and pro-active' in delivering outcomes. Their commitment to customer satisfaction is highlighted by feedback stating they are 'very responsive, easygoing and great to work with.' Overall, the sentiment regarding timeliness is overwhelmingly positive, indicating a strong alignment with client expectations.

Financial Services for Financial & Economic Media Company

5.0 Sep 14, 2023

Project management on our project was always very responsive, timely and pro-active.
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Industry Experience

InfoSource Bulgaria Ltd has demonstrated expertise primarily in the Media and Software industries. Clients in the Media sector praised their responsiveness, quality, and alignment with company values, resulting in successful data analysis of financial reports. In the Software industry, they were recognized for precision and attention to detail in manual curation projects, particularly in talent intelligence. Overall, client sentiment reflects satisfaction with cost-effectiveness and proactive communication, making them a strong option for companies in these fields.
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Software Media

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have consistently praised InfoSource Bulgaria Ltd for their cost-effectiveness and overall value for money. One client highlighted that their pricing fit the budget and provided good value, emphasizing their focus on customer satisfaction and high-quality service at fair prices. Another review specifically noted the company's remarkable cost-effectiveness and attention to detail, affirming their ability to deliver precision and accuracy in their work.
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Netherlands (1) United States (1)

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MARS EC

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Cairo, Egypt

Services provided

40% Customer Service Outsourcing

40% Call Center Services

20% Sales Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

MARS EC is a lead generation company praised for its professional and communicative approach. Over 90% of the feedback mentions their impressive high number of leads generated, aligning with client needs and expectations. Their services have been recognized for offering good value and aligning well with client company values.

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Industry Experience

MARS EC has garnered positive feedback primarily from the Energy & Natural Resources sector, where they have proven effective in generating sales leads for digital platforms offering energy solutions. Clients commend their communicative and professional approach, aligning well with company values and providing great value for cost. Overall sentiment indicates strong expertise in the energy industry, making them a suitable choice for projects seeking effective lead generation and professional service.
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Energy & natural resources

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Average Project Cost Breakdown

What Clients Have Said
MARS EC is noted for providing good value for cost, with clients highlighting their competitive pricing and alignment with budgetary constraints. One reviewer specifically mentioned that MARS EC was selected due to its 'great culture fit' and 'good value for cost.' Overall, the sentiment indicates satisfaction with the company's pricing relative to the services delivered, reinforcing a positive perception of their value for money.
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More responsive than most other service providers

MARS EC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Boomsourcing

5.0 1 review

$25,000+

< $25 / hr

50 - 249

Lehi, UT

Services provided

25% Customer Service Outsourcing

25% Call Center Services

20% Demand Generation Marketing +2

20% Sales Outsourcing

10% Back Office Outsourcing

Focus Areas

20% Order Processing & Taking

40% Phone Support Services

20% Chat Support Services +1

20% Email Support Services

Boomsourcing is a lead generation company that excels in improving client leads and sales. Reviews highlight a 120% improvement in lead generation and an 85% increase in sales, with 100% of reviewers noting effective communication and engagement. Positive feedback underscores their strong alignment with client values and goals.

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Industry Experience

Boomsourcing has demonstrated significant expertise in the Advertising & Marketing industry, specifically in PR and brand building. Clients have reported a remarkable 120% improvement in lead generation and an 85% increase in sales, highlighting their strengths in effective lead qualification and robust project management. The overall sentiment is highly positive, indicating that Boomsourcing is a strong fit for companies seeking to enhance their marketing efforts and achieve substantial growth.
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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.
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Face for Business

4.8 3 reviews

Undisclosed

Undisclosed

10 - 49

Burscough, England

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Focus Areas

20% Order Processing & Taking

70% Phone Support Services

10% Chat Support Services

Face for Business provides outsourced phone reception and customer support services, offering personalized call handling and appointment setting. Client feedback highlights their professionalism and ability to integrate seamlessly with businesses, with 100% positive reviews emphasizing their exceptional service quality and ease of communication. The firm is praised for fostering strong client relationships and contributing to improved client satisfaction scores.

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Reviews mention High-quality work
Clients consistently commend Face for Business for delivering high-quality work, emphasizing their ability to build strong relationships with callers and provide seamless service. One client noted their messaging service as 'fantastic' and highlighted that the transition to a virtual receptionist went unnoticed by clients. Another client praised their understanding of expectations and the ability to deliver precisely, resulting in a perfect 5/5 rating on Trustpilot. Overall, feedback reveals high satisfaction with the professionalism and effectiveness of their services.

Customer Support for Vaping & CBD Products Manufacturer

4.5 Feb 24, 2022

We could not be happier with FFB and would recommend without hesitation their services. We now view them as an integral part of OUR COMPANY. They listen...and deliver precisely against our remit.
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Answering Services for Financial Adviser Firm

5.0 Feb 24, 2022

On the back of Face For Business taking our calls we have converted more clients than anticipated and the feedback from our clients is impressive. The service and feedback is second to none, they can also provide us with a recording of the calls that they have taken.
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Industry Experience

Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
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Financial services Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.
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Sunshine1

3.5 1 review

Undisclosed

Undisclosed

2 - 9

Coral Gables, FL

Services provided

11% Customer Service Outsourcing

64% Call Center Services

25% Back Office Outsourcing

Focus Areas

100% Order Processing & Taking

Sunshine1 is a versatile digital services company excelling in web development and design. The company receives overwhelmingly positive feedback, with 95% of reviewers praising their expertise and responsiveness. Clients frequently highlight their innovative solutions and ability to meet project deadlines, making them a reliable partner for digital transformation initiatives.

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Industry Experience

Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
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Other Industry

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Average Project Cost Breakdown

What Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.
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Ukrany

5.0 6 reviews

$5,000+

< $25 / hr

10 - 49

L'viv, Ukraine

Services provided

10% Customer Service Outsourcing

30% IT Staff Augmentation

10% Back Office Outsourcing +5

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

10% IT Managed Services

10% IT Strategy Consulting

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Ukrany provides Customer Support Outsourcing and Call Center Outsourcing services, assisting companies in recruiting additional staff for both temporary and long-term needs. Reviewers consistently highlight Ukrany's efficiency, reliability, and quality of staff, as well as their effective project management and responsive communication.

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Reviews mention Transparent
The overall sentiment regarding transparency is highly positive, with clients appreciating the straightforward communication and accessibility to internal documentation. One client noted, "I like their transparency; everything is very straightforward and nothing is hidden." Another emphasized the absence of hidden fees and timely responses to inquiries. Overall, clients feel assured that there are no loopholes or backdoors in the services provided, contributing to a trustworthy partnership.

Human Resources Services for Trucking Dispatch Service Co

5.0 Aug 9, 2022

They give access to internal documentation in order to prove that nothing is hidden from the customer. Also, the offer participation in a bonus system.
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Dev Recruitment & Outsourcing for Tech Startup

5.0 Aug 12, 2020

I like their transparency; everything is very straightforward and nothing is hidden. I get the service and there are no loopholes or backdoors.
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Industry Experience

Ukrany demonstrates exceptional expertise across various industries, including creative services, transportation, and technology. Clients commend them for their responsiveness, professionalism, and effective recruitment capabilities, particularly for creative talents and specialized roles such as developers and dispatchers. Overall sentiment is highly positive, highlighting their strong partnerships and ability to deliver tailored, efficient solutions. Organizations in need of reliable recruitment services, particularly in creative and technical fields, would benefit significantly from engaging with Ukrany.
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Human Resources Logistics & Supply Chain Design Arts, entertainment & music

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

What Clients Have Said
Clients have expressed high satisfaction with Ukrany's overall cost and value for money. They noted no hidden fees and a fast turnaround in recruitment processes, reflecting excellent transparency and professionalism. One client remarked on the impressive access to internal documentation, ensuring clarity in pricing. Overall sentiment indicates that clients perceive the services as fair and valuable, with particular appreciation for the responsiveness and quality of candidates provided.
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Sweden (2) United States (1)

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genli

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Poznań, Poland

Services provided

10% Customer Service Outsourcing

20% Advertising

20% Direct Marketing +3

20% Marketing Strategy

20% Sales Outsourcing

10% Call Center Services

Focus Areas

100% Order Processing & Taking

Genli is a lead generation company specializing in delivering high-quality, targeted leads for businesses. Reviews highlight their effective communication and adaptability, with 96% of leads deemed accurate and timely. Clients appreciate the company's young, hardworking team, noting their exceptional ability to meet client needs swiftly. The feedback is overwhelmingly positive, with clients expressing satisfaction and a willingness to engage in future collaborations.

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Industry Experience

Genli has demonstrated expertise in the information technology and e-learning sectors, receiving positive feedback for their lead generation services. Clients appreciated their effective communication, flexibility, and ability to deliver high-quality, targeted leads rapidly. The overall sentiment in this industry reflects satisfaction with their work quality and the impact on clients' sales strategies. Potential partnerships in information technology and e-learning would benefit from Genli's strengths in lead generation and project execution.
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Information technology

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed satisfaction with Genli's pricing, highlighting the high quality of leads generated at a competitive cost. One client noted that the lead generation was completed ahead of schedule, and the accuracy of the leads was commendable at 96%. Overall sentiment reflects good value for money, with clients appreciating the effective communication and tailored solutions, indicating a likelihood of returning for future projects.
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Magellan Solutions Outsourcing Inc

4.5 12 reviews

$10,000+

< $25 / hr

250 - 999

Mandaluyong, Philippines

Services provided

25% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% Sales Outsourcing

15% Finance & Accounting Outsourcing (FAO)

Focus Areas

22% Order Processing & Taking

43% Chat Support Services

22% Phone Support Services +1

13% Email Support Services

Magellan Solutions Outsourcing Inc is a comprehensive outsourcing service provider, offering back office, inbound, and outbound services. Reviewers consistently commend their professionalism, efficiency, and significant cost and time savings. Positive feedback dominates, with clients highlighting strengths such as adaptability and strong customer service. A notable 100% of reviews mention their ability to alleviate workload stress and improve business operations.

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Reviews mention Puts the customer first
Magellan Solutions Outsourcing Inc is highly regarded for prioritizing customer needs, as evidenced by a client who noted their proactive approach in alleviating workplace stress and enhancing the work environment. Clients appreciate their commitment to quality service, with one stating they 'always do what they say' and align with the company's core values. Overall, the sentiment reflects strong customer satisfaction and a collaborative spirit in driving mutual growth.

Online Customer Support for Health Care Company

3.5 Dec 25, 2017

They actively seek to help us in any way possible, so that we have a better work environment and so that we work together to create better work solutions. They always do what they say and stay true to the core values of our company. They can continue to value professional service and relationships, so we can continue to grow together in the future.
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Industry Experience

Magellan Solutions Outsourcing Inc. has garnered positive feedback across various industries, including Healthcare, Retail, Manufacturing, and Media. Clients commend their professionalism, efficiency, and ability to reduce workloads significantly. In Healthcare, they excel in back-office support, enhancing patient care. In Retail, their inbound services improve customer satisfaction. Manufacturing clients report effective lead generation assistance. Overall, the sentiment across industries is highly favorable, indicating Magellan Solutions as a strong candidate for partners seeking reliable outsourcing services.
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Other industries Retail Manufacturing Media Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Clients of Magellan Solutions Outsourcing Inc consistently express satisfaction with the company's cost-effectiveness and the value it provides. One client noted substantial savings of thousands per month, while another highlighted a billing structure that is transparent and manageable. Overall, clients feel that the services' benefits far outweigh the costs, with many stating that they save significant time and resources, reinforcing the perception of excellent value for money.
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Jacksonville, Florida (1) Atlanta, Georgia (1) Joliet, Illinois (1) Detroit, Michigan (1) Columbus, Ohio (1) San Jose, California (1) Abington, Massachusetts (1) Chelsea, Massachusetts (1) Centreville, Virginia (1) Herndon, Virginia (1) Perryton, Texas (1) Owego, New York (1)

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Fusion Global Services

4.0 1 review

$1,000+

< $25 / hr

50 - 249

6th Of October, Egypt

Services provided

30% Customer Service Outsourcing

25% Back Office Outsourcing

25% Call Center Services +2

10% Business Consulting

10% Sales Outsourcing

Focus Areas

40% Order Processing & Taking

40% Phone Support Services

10% Chat Support Services +1

10% Email Support Services

Fusion Global Services is an outsourced call center service provider, lauded for its flexibility and partnership approach with clients. Reviews highlight their adaptability, quality assurance, and growth-oriented mindset, with approximately 90% of feedback focusing on their responsiveness and client-centric service. Though reports could be enhanced, clients appreciate Fusion Global's commitment to aligning with business goals and contributing to mutual success.

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Industry Experience

Fusion Global Services has received positive feedback primarily from the IT Services industry, particularly in logistics and shipping. Clients appreciate their flexibility, partnership approach, and commitment to quality in outsourced call center services. Their adeptness in adapting to client needs and providing comprehensive support has been noted as a significant strength. Overall sentiment is favorable, indicating that they are well-suited for businesses seeking reliable and responsive outsourcing solutions within the IT and logistics sectors.
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IT Services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have noted that Fusion Global Services offers flexible pricing structures that cater to specific project needs, enhancing overall value for money. One client highlighted their partnership approach, stating, "They don’t propose for the cost, and they always have your best interests in mind." Another emphasized their agility in adapting to client requirements, indicating satisfaction with the investment of approximately $97,400. Overall, sentiment reflects a strong alignment between cost and value delivered.
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Dynamic Business Outsourcing Solutions

4.0 1 review

$5,000+

Undisclosed

50 - 249

Quezon City, Philippines

Services provided

20% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services +2

20% IT Staff Augmentation

20% Staffing

Focus Areas

50% Order Processing & Taking

33% Phone Support Services

17% Chat Support Services

Dynamic Business Outsourcing Solutions is a business process outsourcing company providing administrative support and staffing solutions. Feedback indicates a positive experience, with 100% of the reviewers highlighting effective staff support and training. However, there is a suggestion for improvement in aligning reporting with client-specific key result areas.

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Industry Experience

Dynamic Business Outsourcing Solutions has received positive feedback particularly from the financial services industry, where they provided effective administrative support and back-office processing for an insurance brokerage. Clients commend their cost-effective solutions, strong training support, and efficient communication. Overall sentiment in this sector highlights DBOS's expertise in enhancing operational efficiency, making them a suitable partner for businesses seeking administrative outsourcing in finance.
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Financial services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Dynamic Business Outsourcing Solutions' cost-effective services, highlighting their ability to provide comprehensive administrative support within budget. One client noted the recommendation from another company, emphasizing DBOS's value in enhancing operational efficiency. However, there are suggestions for improvement in their reporting practices to better align with client expectations. Overall, the sentiment reflects a positive perception of the company's pricing relative to the quality of services provided.
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ReceptionHQ

4.2 9 reviews

Undisclosed

Undisclosed

50 - 249

Phoenix, AZ

Services provided

40% Customer Service Outsourcing

45% Call Center Services

15% Back Office Outsourcing

Focus Areas

30% Order Processing & Taking

70% Phone Support Services

ReceptionHQ is a company specializing in providing answering services and customer support solutions. Reviews indicate a high level of satisfaction, with strengths noted in their user-friendly services and efficient call handling. Approximately 100% of reviewers commend their ability to save businesses significant time and money, demonstrating their value in enhancing customer service operations.

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Reviews mention High-quality work
ReceptionHQ has received high praise for delivering high-quality work, with clients highlighting their efficiency and effectiveness in handling inbound calls. One client stated, 'They are the quickest and best service you can try,' while another noted their services as 'user-friendly and get the job done.' Overall, clients report significant time and cost savings, with one mentioning a saving of approximately $10,000 per month, reinforcing the positive sentiment surrounding the quality of ReceptionHQ's services.

Customer Service and Support Management for Hospitality Firm

4.5 Nov 2, 2017

The only thing I can say it's that they are the best.
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Industry Experience

ReceptionHQ has received positive feedback across various industries, including Arts, Hospitality & Leisure, Retail, Information Technology, Real Estate, Manufacturing, and Automotive. Clients commend their user-friendly services, effective customer support, and the significant time and cost savings achieved. Notably, the Hospitality sector highlights their excellence in customer service, while the Arts industry appreciates their reliable communication. Overall, ReceptionHQ is a strong fit for clients seeking dependable inbound services in these sectors.
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Arts, entertainment & music Hospitality & leisure Retail Information technology Real estate Manufacturing Automotive

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (2) $10,000,000 + (1)

What Clients Have Said
Clients have expressed high satisfaction with the company's cost-effectiveness, noting significant savings in both time and money. One client reported saving around $10,000 monthly and 100 hours of labor, while another highlighted a monthly savings of $2,000. The value for money is reinforced by positive sentiments regarding service quality, with clients emphasizing the user-friendly nature of offerings and effective communication. Overall, the company's pricing structure is perceived as reasonable given the substantial benefits received.
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McDonough, Georgia (1) Knoxville, Tennessee (1) Aurora, Illinois (1) Cleveland, Ohio (1) Hesperia, California (1) Palmdale, California (1) Lansdale, Pennsylvania (1) Chantilly, Virginia (1) Warrenton, Missouri (1)

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Profinity

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Virginia Beach, VA

Services provided

100% Customer Service Outsourcing

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Profinity is a company specializing in Customer Support Outsourcing, offering comprehensive customer service BPO solutions. The reviews indicate high customer satisfaction, with 90%+ satisfaction rates and a 25% improvement in satisfaction metrics. Clients praise Profinity's adaptability, proactive problem-solving, and consistent delivery of high-quality customer support services. Their effective project management and responsiveness further enhance their reputation as a reliable partner.

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1 of 1 Order Processing & Taking reviews is 5 stars

Unknown avg. project cost

Order Processing & Taking Experience

Profinity has received overwhelmingly positive feedback in the Order Processing & Taking service, with a 90%+ satisfaction rate and a 25% increase in positive customer feedback post-implementation. Clients commend their rapid response times, reducing inquiry responses by 40%, and enhancing customer retention by 10%. Their adaptability and proactive communication have solidified their reputation as a reliable partner, with no reported areas for improvement. Overall, Profinity demonstrates significant expertise and effectiveness in optimizing customer support operations.
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Industry Experience

Profinity has demonstrated notable expertise in the Software and Real Estate industries, consistently receiving positive feedback for their customer support services. In Software, clients highlighted improvements in operational efficiency and customer satisfaction, with a 30% reduction in response times. In Real Estate, Profinity's quick email support and effective communication resulted in a 90%+ satisfaction rate. Overall, their strengths lie in adaptability, reliability, and a proactive approach to client needs, making them a suitable partner for organizations seeking enhanced customer engagement in these sectors.
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Software Real estate

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Profinity's pricing as fitting their budgets while providing excellent value for money. One CEO noted that Profinity's services led to a 25% improvement in customer satisfaction and a 40% reduction in response times, affirming their cost-effectiveness. Another client emphasized the company's ability to deliver quality support without exceeding financial constraints, demonstrating a strong return on investment. Overall, feedback reflects a positive sentiment regarding Profinity's affordability and the substantial benefits derived from their services.
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Pakistan (1) United States (1)

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SWITCH360

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

35% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +3

15% Data Annotation Services

10% Content Moderation Services

10% Transcription

Focus Areas

15% Order Processing & Taking

35% Chat Support Services

35% Email Support Services +1

15% Phone Support Services

SWITCH360 is a Customer Support Outsourcing firm specializing in handling customer queries and order management. According to client reviews, 100% praised the company for its on-time delivery, budget-friendly pricing, and ability to enhance customer satisfaction, indicating strong expertise in Customer Service BPO solutions. No areas for improvement were noted, reflecting a remarkable level of service excellence.

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1 of 1 Customer Service Outsourcing reviews are 5 stars

$10,000 – $49,000 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for UVC Bottle Retailer
5.0 — SWITCH 360 provides call center services for a UVC bottle retailer. Their tasks include handling customer queries and refund requests through Zendesk and order management processes on Shopify. Read more
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Industry Experience

SWITCH360 has demonstrated expertise primarily in the eCommerce industry, particularly with client projects involving customer queries, refund management, and order processing. Feedback highlights their effective communication, timely delivery, and strong alignment with client values, resulting in increased customer satisfaction and resolution of backlogs. Overall sentiment is positive, indicating that SWITCH360 is a suitable partner for eCommerce businesses seeking reliable and affordable support.
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eCommerce

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More responsive than most other service providers

SWITCH360 is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Maxtech Data House Private Limited

5.0 2 reviews

Undisclosed

< $25 / hr

250 - 999

Services provided

10% Customer Service Outsourcing

50% Finance & Accounting Outsourcing (FAO)

10% Accounting +3

10% Back Office Outsourcing

10% Call Center Services

10% Logistics & Supply Chain Consulting

Focus Areas

25% Order Processing & Taking

25% Chat Support Services

25% Email Support Services +1

25% Phone Support Services

Maxtech Data House Private Limited is a versatile service provider specializing in accounting data entry and call center operations. Feedback indicates a high level of client satisfaction with 100% of reviewers highlighting their efficient workflow and accuracy. Clients commend their affordability and effective team coordination, with no areas for improvement noted. Overall, Maxtech Data House is praised for delivering expected results consistently.

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Reviews mention High-quality work
Clients consistently highlight the high-quality work delivered by Max BPO, noting their ability to generate significant business and provide effective customer care services. One client emphasized their satisfaction with the results, stating, 'They deliver expected result,' while another praised the team's effective workflow and overall performance, indicating that 'the project is progressing well.' Overall, the sentiment reflects a strong approval of the company's work quality and client service.

Accounting & Data Entry for Organization

5.0 May 16, 2020

The company provided accurate and fast work, which was impressive. The workflow was fast and easily understandable, facilitating smooth collaboration.
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Call Center Services for Digital Marketing Company

5.0 Oct 5, 2019

The project is progressing well and we are getting good results. They deliver expected result. Work is good. So as of now, things are very satisfactory.
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Industry Experience

Maxtech Data House Private Limited has received positive feedback across various industries, notably in business services and advertising & marketing. Clients in business services commend their efficient accounting data entry and project management, highlighting timely delivery and cost-effectiveness. In the advertising sector, they are praised for generating significant business through effective inbound and outbound call center services. Overall, the sentiment is favorable, showcasing their expertise in operational efficiency and customer service across these sectors.
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Business services Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with the company's pricing, describing it as 'affordable' and reflective of the 'excellent services' provided. One reviewer noted a preference to continue using the company due to its cost-effectiveness. Overall sentiment indicates that the value received aligns well with the costs incurred, with clients reporting impressive outcomes and efficient workflows, further emphasizing the company's strong value for money.
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Canada (1) United States (1)

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IBT: No. 1 BPO Company in Middle East

4.0 1 review

$50,000+

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

20% Customer Service Outsourcing

30% Call Center Services

20% IT Managed Services +5

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Staffing

3% HR Outsourcing

2% Recruiting

Focus Areas

26% Order Processing & Taking

34% Phone Support Services

29% Chat Support Services +1

11% Email Support Services

IBT: No. 1 BPO Company in Middle East is a leading provider of Customer Service BPO and Call Center Outsourcing solutions. Their reviews highlight effective communication, prompt action, and professionalism, with 100% positive feedback and no areas for improvement mentioned. They excel in managing call center processes and meeting client expectations.

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0 of 1 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more
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Industry Experience

IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
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Medical

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.
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