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$1,000+< $25 / hr50 - 249Durrës, Albania
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Sales Outsourcing +110% Search Engine OptimizationFocus Areas
17% Order Processing & Taking33% Email Support Services33% Phone Support Services +117% Chat Support ServicesSee all 12 projectsDalerio Consulting is a Customer Support Outsourcing company known for providing exceptional Customer Care Outsourcing services. All reviews highlight their cost-effective solutions and increased productivity. With 100% of feedback emphasizing their responsiveness and service quality, Dalerio Consulting stands out as a reliable partner for Customer Service BPO needs.
1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
HR Services for Recruitment Company
5.0 — A recruitment company has hired Dalerio Consulting for HR services. The team supports the client by qualifying workers within their recruitment processes and offering them administrative support. Read moreWas this helpful?
Industry Experience
Dalerio Consulting has demonstrated strong expertise across various industries, including Business Services, eCommerce, HVAC, Education, Gambling, and Media. Clients praise their responsiveness, flexibility, and ability to deliver measurable results, such as increased sales, enhanced digital presence, and effective communication. The overall sentiment is highly positive, indicating that Dalerio Consulting is well-suited for projects requiring customer support, digital marketing, and web development across these industries.
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Business services Software Other Industry Construction Education Gambling Nonprofit Utilities MediaWas this helpful?
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Read All ReviewsWhat Clients Have Said
Clients consistently highlight Dalerio Consulting's competitive pricing and excellent value for money. One client noted, 'Pricing fit our budget,' while another emphasized 'good value for cost.' The overall sentiment reflects satisfaction with the affordability of their services, leading to measurable outcomes such as cost reductions and increased productivity. Clients appreciate the quality of service relative to the investment, often remarking on the responsiveness and professionalism of the team throughout the engagement.Was this helpful?
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UndisclosedUndisclosed10 - 49
Services provided
20% Customer Service Outsourcing80% Call Center ServicesFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 4 projectsConversational is a professional answering and receptionist service company known for its prompt and polished call handling. With services that include bilingual support and Interactive Voice Response (IVR) systems, they have successfully facilitated business scaling for clients. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their professionalism and ability to enhance client image. One suggestion for improvement is to develop a portal for easier access to call recordings.
Reviews mention Professional
Conversational has received overwhelmingly positive feedback regarding their professionalism. Clients highlighted their promptness in handling calls and their ability to maintain a polished image for businesses. For instance, one client noted that Conversational's service was 'very polished, professional, and effective,' while another emphasized that their bilingual team provided 'the professional human voice' needed for a strong first impression. Overall, the sentiment reflects high satisfaction with Conversational's professional demeanor and reliability.-
Inbound Call Center for IT Services Company
5.0 Mar 2, 2022Conversational’s services were exactly what I needed. They were very professional, and my calls were handled very smoothly. I landed good clients and stayed on top of my customers simply because a live person took my calls instead of a machine recording. Thanks to Conversational, I scaled my business without breaking the bank.
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Answering Service for Consulting Company
5.0 Dec 3, 2021They’ve been providing a professional human voice that we wanted, which is important to us because it allows us to look like a large company — they give us the exact image we needed, and we haven’t had a single complaint from our clients.
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Industry Experience
Conversational has demonstrated expertise in the IT Services and Consulting industries. Clients in IT Services commend their professionalism and efficiency in handling inbound calls, which significantly improved customer engagement and business scaling. Consulting clients appreciate the bilingual communication and enhanced professional image provided by Conversational's services. Overall, feedback indicates strong reliability and value, making Conversational a fitting choice for businesses seeking effective customer call management and professional representation.
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IT Services ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express high satisfaction with Conversational's cost-effectiveness and value for money. One client noted that they scaled their business without excessive spending, while another appreciated the professional image provided for just $129 monthly. Additionally, a managing partner highlighted the exceptional value, stating they believe Conversational offers the best return on investment compared to competitors. The sentiment reflects that Conversational delivers reliable services that justify their pricing, making them a financially feasible option for various businesses.Was this helpful?
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Undisclosed< $25 / hr250 - 999
Services provided
35% Customer Service Outsourcing35% Sales Outsourcing30% Call Center ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 11 projectsCabilyt is a Customer Service BPO specializing in call center solutions, including lead generation and customer service. Ninety percent of reviews commend their tailored approach and flexibility, contributing to increased leads and customer satisfaction. Clients appreciate Cabilyt's efficient project management and proactive communication, though some suggest enhancing reporting tools for deeper insights.
1 of 1 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for International Ride-Hailing Services Company
5.0 — Cabilyt provides call center services for an international ride-hailing service company. The team is responsible for lead generation, customer service, and appointment setting. Read moreWas this helpful?
Industry Experience
Cabilyt has demonstrated solid expertise in the real estate, software, business services, and IT services industries. Clients from the real estate sector praise their lead generation and organizational skills, noting significant increases in qualified leads and successful deal closures. In the software industry, feedback highlights their effectiveness in driver recruitment and operational support. Overall, Cabilyt is regarded as dependable and proactive, making them a strong fit for clients in real estate and technology-focused sectors.
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Business services IT Services Software Real estateWas this helpful?
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$1,000+Undisclosed50 - 249
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 1 projectsSupporto is a customer service company specializing in multilingual communication and 24/7 client interaction. Reviews highlight their efficiency, with 100% of feedback noting their quick response times and professional demeanor. They are particularly praised for their adaptability and the positive impact they have on company reputation, with no significant negatives mentioned.
Industry Experience
Supporto has demonstrated strong capabilities in the Advertising & Marketing industry, particularly in handling customer interactions for diverse projects, including cryptocurrency betting. Clients commend their prompt communication, multilingual support, and adaptability. The overall sentiment is highly positive, with clients noting improved customer satisfaction and brand perception due to Supporto's efficient service. Potential clients in marketing and similar sectors seeking responsive and professional support may find Supporto to be a suitable partner.
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Advertising & marketingWas this helpful?
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Read All ReviewsWhat Clients Have Said
Supporto is noted for providing excellent value for money, particularly in their responsiveness and multilingual support. A marketing officer from White Owl emphasized that after considering costs, they chose Supporto due to their competitive pricing and effective performance. Clients reported significant time savings and positive customer feedback, highlighting the company's ability to handle inquiries promptly and professionally, which enhances the overall perception of their brand.Was this helpful?
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$5,000+Undisclosed1,000 - 9,999Tucson, AZ
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing15% Recruitment Process Outsourcing +510% Call Center Services10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Managed Services10% Sales OutsourcingFocus Areas
35% Order Processing & Taking40% Phone Support Services15% Email Support Services +110% Chat Support ServicesSee all 1 projectsIntugo is a back-office solutions provider known for its effective management of call centers, insurance verification, and administrative tasks. The company receives overwhelmingly positive feedback, with clients noting a reduction in missed calls from 24% to under 5% and improved insurance process accuracy from 92% to 99%. Reviewers frequently mention their impressive project management and cultural integration, with 100% praising their punctual delivery.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Intugo has received positive feedback from clients in the last six months, notably improving operational efficiency for a medical practice. Clients reported a significant reduction in missed calls from 24% to nearly 1%, and insurance eligibility processing improved from 92% to 99%. The team is praised for their cultural integration and timely project delivery, with one client highlighting the ease of employee management. Overall, clients express high satisfaction with Intugo's services and see no areas for improvement.Was this helpful?
Industry Experience
Intugo has demonstrated notable expertise in the medical industry, particularly in enhancing operations for healthcare providers. Clients have praised their effective management of back-office tasks, resulting in significant improvements in call handling and insurance processes. The overall sentiment is highly positive, highlighting Intugo's strengths in operational efficiency and cultural integration within medical practices. This makes them a strong candidate for potential clients in the healthcare sector seeking operational support.
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Clients commend Intugo for delivering strong value for their cost, often highlighting a good cultural fit and alignment of values. One client noted that Intugo provided excellent service for back-office tasks, contributing to a significant reduction in missed calls and improved insurance processes. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service, with no reported areas for improvement.Was this helpful?
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UndisclosedUndisclosed250 - 999Pasay, Philippines
Services provided
40% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO)20% Sales Outsourcing +210% Back Office Outsourcing10% HR OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 2 projectsReliasourcing Inc is a Customer Service BPO specializing in Customer Support Outsourcing and Call Center Solutions. The company is highly regarded for its strong work culture and dedication, with an impressive 80% CSAT score and significant client revenue achievements. All reviewers highlight their effective project management and timely delivery.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Sales & Customer Service Outsourcing for Healthcare Company
5.0 — Reliasourcing Inc handles a healthcare company's sales and customer service efforts. They handle outbound and inbound campaigns to increase conversion rates and meet sales targets. Read moreWas this helpful?
Industry Experience
Reliasourcing Inc has demonstrated expertise in the Healthcare and IT Services industries, receiving favorable feedback for their proactive and customer-focused approach. In Healthcare, they excelled in sales and customer service, achieving significant revenue and high customer satisfaction scores. In IT Services, their efficient lead sourcing and meeting coordination contributed to substantial client growth. Overall, they are recognized for their strong project management, high-quality personnel, and ability to adapt quickly to client needs, making them suitable partners in these sectors.
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Healthcare IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Reliasourcing Inc for their cost efficiency and overall value for money. One client highlighted their 'good value for cost' and noted significant revenue generation, while another emphasized the company's ability to provide seamless onboarding and high-caliber professionals at competitive prices. Overall, feedback indicates strong satisfaction with the company's pricing relative to the quality of service delivered, reinforcing their reputation as a cost-effective solution for business needs.Was this helpful?
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UndisclosedUndisclosed50 - 249San Antonio, TX
Services provided
30% Customer Service Outsourcing70% Call Center ServicesFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 1 projectsTAS United is a call center service provider specializing in after-hours support for companies with 24/7 operations. Based on client reviews, the company is praised for its dependability and effective communication, with 100% positive feedback on responsiveness and project management. Initial challenges with script clarity were quickly resolved, ensuring smooth operation and client satisfaction.
Industry Experience
TAS United has demonstrated significant expertise in the healthcare sector, particularly with biomedical companies. Clients emphasize their reliability, effective communication, and the ability to alleviate operational burdens, particularly in providing after-hours support. The overall sentiment is positive, highlighting TAS United's impact in improving employee care and operational efficiency. This provider is well-suited for organizations seeking dependable support in healthcare-related environments.
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HealthcareWas this helpful?
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Clients have expressed satisfaction with TAS United's affordability and value for money, noting their reputation and proximity as key factors in the selection process. One client highlighted that the company significantly reduced the workload on their occupational nursing staff while providing essential after-hours support. Overall, the sentiment is positive, emphasizing dependable service and effective communication, which contribute to the perceived cost-effectiveness of their offerings.Was this helpful?
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Undisclosed$50 - $99 / hr10 - 49Toronto, Canada
Services provided
30% Customer Service Outsourcing40% Web Development15% Search Engine Optimization +115% Social Media MarketingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 3 projectsZRAFTED is a multifaceted digital agency specializing in web design, SEO, and lead generation. The company is praised for its fast communication, value for money, and friendly support, with 100% of reviewers highlighting their responsiveness and effective project management. Clients appreciate ZRAFTED's ability to deliver projects on time and adapt to changes without hesitation.
Reviews mention Reasonable pricing
Clients consistently highlight ZRAFTED's reasonable pricing as a key advantage. One client noted that their pricing 'fit our budget' and emphasized the 'great value for cost' provided. Another reviewer praised the company's 'value for money' and friendly support, indicating a strong alignment between service quality and pricing. Overall, the sentiment surrounding ZRAFTED's pricing is overwhelmingly positive, with clients appreciating both affordability and the quality of service received.-
Web Dev, Design & Migration for Apartment Rental Company
5.0 Jul 14, 2023Very fast communication, value for money is great and they have a very friendly support. You can ask a million questions and they will answer. They even taught me how to make edits on the website so I can change prices of the rentals anytime myself.
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Industry Experience
ZRAFTED has demonstrated expertise in the real estate and financial services industries, receiving positive feedback for their ability to enhance website design and SEO for real estate clients, resulting in increased leads and customer engagement. In the financial sector, they excelled in lead generation, effectively identifying potential clients. Overall, clients highlight ZRAFTED's strong communication, timely delivery, and value for money, indicating they are a suitable partner for projects in both industries.
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Real estate Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ZRAFTED's excellent value for money, with one client stating that their pricing fit within budget and emphasized 'great value for cost.' Another client noted their satisfaction with the leads generated, attributing successful conversions to ZRAFTED's understanding of client needs. Overall, feedback indicates that ZRAFTED delivers high-quality services efficiently, with prompt communication and a commitment to meeting client expectations, reinforcing the perception of a strong return on investment.Was this helpful?
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
10% Customer Service Outsourcing10% AI Consulting10% Architectural Design +710% Back Office Outsourcing10% Data Annotation Services10% Engineering10% Finance & Accounting Outsourcing (FAO)10% Graphic Design10% Litigation Support Services10% Product DesignFocus Areas
20% Order Processing & Taking30% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 20 projectsBackoffice Pro is a company specializing in providing comprehensive back-office and administrative support services. Across their reviews, the company is praised for its professionalism, flexibility, and efficiency, with 100% positive feedback on their ability to enhance operational workflows and reduce administrative burdens. Notably, 70% of reviewers commend their cost-effective solutions and cultural fit, highlighting their consistent quality and timely delivery of tasks.
Reviews mention Open to feedback
Clients have expressed a highly positive sentiment regarding Backoffice Pro's openness to feedback. One client noted their virtual assistant's eagerness to learn and excellent communication skills, highlighting the importance of a discovery call that focused on understanding client needs. The leadership team's involvement during onboarding and their availability for additional questions further reinforced this openness. Overall, clients appreciate the responsive and coachable nature of the team, contributing to a collaborative working relationship.-
Virtual Assistant Services for Digital Credential Platform
5.0 Mar 25, 2026The process started with a discovery call which was focused on learning about my needs. There was attention to detail including understanding what type of assistant would be the best fit. My VA is outstanding! eager to learn, great attitude, clear communication and open to feedback. the leadership team was also available for questions unrelated to the main project and offered guidance when needed.
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3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Backoffice Pro has received positive feedback from clients over the last six months, highlighting their reliability and professionalism. Clients praised their effective operational and administrative support, noting improvements in workflow efficiency and task turnaround times. Specific commendations included their adaptability to shifting priorities and a proactive approach to problem-solving. While overall satisfaction was high, some clients suggested enhancements in communication regarding project updates. Overall, Backoffice Pro is seen as a valuable partner for businesses seeking consistent and quality back-office support.Was this helpful?
Industry Experience
Backoffice Pro has demonstrated significant expertise across various industries, including Advertising & Marketing, Information Technology, Insurance, and Business Services. Clients noted their strengths in operational efficiency, administrative support, and project management, leading to improvements in workflow and data accuracy. Overall sentiment is highly positive, with particular praise for their flexibility, communication, and ability to meet deadlines, making them a suitable partner for businesses seeking reliable back-office solutions.
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Automotive Contracting Advertising & marketing Other industries Arts, entertainment & music Information technology Business services InsuranceWas this helpful?
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$1,000+$100 - $149 / hr50 - 249Arlington, VA
Services provided
25% Customer Service Outsourcing25% Call Center Services25% Content Marketing +125% Digital StrategyFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 7 projectsSalaria Sales Solutions is a business development sales support firm specializing in lead generation, appointment setting, and outbound sales engine management. The company has received overwhelmingly positive feedback from reviewers, with clients highlighting their professionalism, proactive communication, and ability to exceed expectations in generating qualified leads. Notably, 100% of reviewers emphasize their effective project management and adaptability, leading to significant improvements in sales pipelines and business growth.
Reviews mention Transparent
Clients consistently highlight Salaria Sales Solutions' transparency and data-driven approach. One client noted their 'phenomenal' ongoing engagement, emphasizing the clear reporting of metrics such as prospects and calls made. Another client praised their 'transparent reporting,' which ensures awareness of campaign progress. Overall, the sentiment surrounding transparency is highly positive, with clients appreciating the company's commitment to open communication and measurable outcomes.-
Lead Generation for Wayfinding System Company
5.0 Feb 20, 2026What stands out most is their precision and responsiveness. Their research team builds highly targeted lists that actually match our ICP, not generic database exports. Their SDRs communicate professionally, follow our messaging closely, and provide transparent reporting so we always know what’s happening in the campaign. They iterate quickly, adjust strategy based on real‑time feedback, and operate like an extension of our internal team.
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Sales Outsourcing for Software & Services Company
5.0 Mar 24, 2026Salaria Sales Solutions is analytically driven and very transparent with the numbers. They report the number of prospects, calls made, connections made, and messages sent, among other metrics.
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3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Salaria Sales Solutions has received highly positive feedback over the last six months, with clients praising their professionalism, effective communication, and ability to generate qualified leads. One client noted a 25%–50% improvement in meeting bookings compared to previous efforts, while another highlighted the booking of 185 demos that contributed significantly to revenue growth. Clients appreciated the team's adaptability and proactive management, with no notable areas for improvement suggested.Was this helpful?
Industry Experience
Salaria Sales Solutions has demonstrated robust expertise across various industries, including Automotive, Education, Energy & Natural Resources, Business Services, and Advertising & Marketing. Clients commend their ability to generate qualified leads, enhance outbound sales processes, and provide data-driven insights. The overall sentiment is highly positive, with particular praise for their flexibility, communication, and the measurable impact on pipeline growth. Salaria is particularly well-suited for organizations seeking structured sales support and effective lead generation strategies.
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Energy & natural resources Business services Other industries Automotive Education Advertising & marketingWas this helpful?
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$5,000+< $25 / hr250 - 999Dhaka, Bangladesh
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +1110% Custom Software Development10% E-Commerce Development10% Mobile App Development5% AI Agents5% AI Development5% Content Moderation Services5% Data Annotation Services5% Finance & Accounting Outsourcing (FAO)5% IT Managed Services5% IT Staff Augmentation5% Web DevelopmentFocus Areas
23% Order Processing & Taking31% Phone Support Services23% Chat Support Services +123% Email Support ServicesSee all 17 projectsSkyTech Global is a versatile Customer Support Outsourcing provider specializing in various services, including omnichannel customer support, telesales, and inventory management. The company consistently receives positive feedback for its effective project management and adaptability, with 100% of reviewers noting their commitment to accuracy and efficiency. While some clients suggested improvements in reporting and communication, the overall client satisfaction remains high.
1 of 1 Order Processing & Taking reviews is 5 starsLess than $10,000 avg. project costOrder Processing & Taking Experience
SkyTech Global has received overwhelmingly positive feedback for their Order Processing & Taking services, with a notable 95% reduction in order processing errors reported by clients. Reviewers commend their robust, tailored solutions and proactive communication, highlighting the effectiveness of their project management tools. Clients particularly appreciate SkyTech Global's commitment to understanding their unique business needs, which enhances overall satisfaction and efficiency in order management processes.
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4 of 5 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Order Processing & Inventory Management for Drinks Company
5.0 — SkyTech Global (formerly SkyTech Solutions) provided order processing and inventory management for a premium drinks company. The team also streamlined order tracking and records for smoother Read moreWas this helpful?
Industry Experience
SkyTech Global has demonstrated expertise across multiple industries, including business services, manufacturing, telecommunications, financial services, and advertising and marketing. Clients consistently highlight SkyTech Global's ability to enhance operational efficiency, customer support, and digital marketing effectiveness, often resulting in significant sales increases and improved customer satisfaction. Overall sentiment reflects a strong appreciation for their proactive communication, project management skills, and adaptability, making SkyTech Global a suitable partner for diverse industry needs.
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Telecommunications Business services Other industries Manufacturing Financial services Advertising & marketingWas this helpful?
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$1,000+< $25 / hr250 - 999Lagos, Nigeria
Services provided
10% Customer Service Outsourcing20% Call Center Services15% Corporate Training & Coaching +815% Recruiting15% Staffing5% Custom Software Development5% IT Managed Services5% IT Staff Augmentation5% Mobile App Development3% HR Outsourcing2% Sales OutsourcingFocus Areas
20% Order Processing & Taking30% Phone Support Services25% Chat Support Services +125% Email Support ServicesSee all 3 projectsDelonApps is a Customer Support Outsourcing company that offers services such as Business Process Outsourcing and 24x7 Customer Answering. Reviews indicate high satisfaction with 100% positive feedback emphasizing their seamless project management, affordability, and impressive delivery beyond expectations. A notable 50% mention increased customer satisfaction due to DelonApps' services.
2 of 2 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
BPO & Call Center Services for Managed IT Services Provider
5.0 — DelonApps provides a managed IT services provider with BPO services, including graphic design and administrative task management. They also deliver three-month telesales services and 24/7 call Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight DelonApps' competitive pricing and exceptional value for money. For instance, one client noted that their budget was well accommodated while receiving great service quality. Another client remarked on DelonApps' ability to deliver excellent services at affordable rates, even more competitively priced than options from other countries. Overall, feedback reflects a strong sentiment that DelonApps provides high-quality solutions that align well with client budgets, enhancing their overall satisfaction.Was this helpful?
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$1,000+$100 - $149 / hr2 - 9Lafayette, LA
Services provided
10% Customer Service Outsourcing25% Business Consulting20% Back Office Outsourcing +610% Financial Consulting10% IT Strategy Consulting10% Logistics & Supply Chain Consulting6% HR Consulting6% HR Outsourcing3% StaffingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 6 projectsBonBon Strategic is a consultancy specializing in business operations and strategic planning, often serving as a Fractional COO. The firm, led by Kate, is praised for its efficiency, communication, and problem-solving capabilities, with a 100% positive feedback rate from clients. Clients frequently commend Kate's ability to streamline operations, manage projects effectively, and provide tailored support to small businesses and entrepreneurs.
Reviews mention Experienced
BonBon Strategic received highly positive feedback from clients, particularly highlighting their efficiency and effective project management. One client noted that the team helped streamline business operations and improve hiring processes, stating, 'BonBon Strategic made my job easier.' The communication and timely delivery of services were also praised, with the client expressing satisfaction and no areas for improvement. Overall, the sentiment is overwhelmingly positive, showcasing BonBon Strategic's capability to enhance business efficiency.-
Recruiting & Business Services for Residential Remodeling Co
5.0 Jul 30, 2022This is the first company I’ve run, and Kate used her experience to help me get what I needed to be the most effective for myself. Overall, BonBon Strategic made my job easier. BonBon Strategic was timely and efficient; they finished what they said when they said. They were also very communicative. If I needed to know something, Kate would let me know, asking questions when she had them.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
BonBon Strategic has received positive feedback for their effective project management and client-centric approach. A recent client highlighted the company's ability to create a comprehensive exit plan, allowing them to step back from daily operations while maintaining the integrity of their practice. The client praised the tailored support and insightful guidance provided, which facilitated honest discussions and alignment between partners. Overall, clients appreciate BonBon Strategic's timely delivery and alignment with their values.Was this helpful?
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Read All ReviewsWhat Clients Have Said
BonBon Strategic has received positive feedback regarding its cost and value for money. Clients have noted that the pricing is reasonable and fits well within their budgets, particularly highlighting the effectiveness of services provided relative to the costs incurred. For instance, one client appreciated the 'good' price of the initial assessment and subsequent agreement. Another emphasized that BonBon Strategic's support led to significant savings and improvements in business efficiency, indicating a strong return on investment.Was this helpful?
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$1,000+< $25 / hr50 - 249Cape Town, South Africa
Services provided
30% Customer Service Outsourcing30% Sales Outsourcing20% Call Center Services +120% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 3 projectsThe Agentsy BPO is a business process outsourcing company specializing in boosting membership growth, sales, and revenue for travel-related businesses. Their clients report impressive outcomes, such as a 300% initial membership increase and a 100% year-over-year bookings and revenue growth. With high satisfaction rates, clients highlight their exceptional service, cultural alignment, and consistent achievement of objectives.
Reviews mention High-quality work
Clients consistently commend The Agentsy BPO for delivering high-quality work that significantly impacts their business outcomes. One client noted a 300% increase in membership and sustained growth, attributing this success to the agency's forward-thinking approach and reliable service. Another client highlighted the achievement of 100% year-over-year revenue growth through the agency's multilingual agents, emphasizing their exceptional attention to detail and communication. Overall, the sentiment reflects strong satisfaction with the quality and results provided by The Agentsy BPO.-
BPO Services for Travel Club
5.0 May 1, 2023We are very happy with The Agentsy BPO and the results they have delivered for us over the years. Their high level of service, forward thinking approach and ability to deliver are some of the reasons we will be renewing our contract for another 24 months in July.
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BPO for Online Travel Agency
5.0 May 1, 2023Over the years we have developed a strong relationship and they have always gone over and above in terms of delivering outstanding results and services for us. This had allowed us to boost our revenue & growth and achieve our desired goals. It's culture, attention detail, open and transparent communication, high quality of service and constantly achieving the goals we had set-out.
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Industry Experience
The Agentsy BPO has demonstrated expertise in the hospitality and leisure industry, working with clients such as membership-based travel clubs and luxury travel agencies. Feedback highlights their ability to significantly increase membership and revenue, with one client achieving 300% growth in membership and another seeing 100% YOY revenue growth. Clients appreciate their strong communication, high-quality service, and alignment with company values, indicating a positive sentiment overall within the hospitality sector.
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Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Agentsy BPO's competitive pricing and overall value for money. One executive noted the company provided 'good value for cost,' contributing to a 300% increase in membership and significant revenue growth. Similarly, a procurement head emphasized the decrease in overhead costs while achieving 100% YOY revenue growth. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the results and recommending the company's services.Was this helpful?
$2,508 Skilled English speaking agent at $14,25 per hour. $2,904 Skilled Multilingual agent at $16,50 per hour. $2,904 Skilled Multilingual agent at $16,50 per hour.View PackagesCustomer Support Omnichannel
Below is our rate for Customer Support Omnichannel Agents based on English-speaking and Multilingual agents.Was this helpful?
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$1,000+< $25 / hr50 - 249Ahmedabad, India
Services provided
15% Customer Service Outsourcing30% Accounting25% Back Office Outsourcing +220% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)Focus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 13 projectsWeSage BPM is a comprehensive business process outsourcing company, offering services including bookkeeping, data entry, marketing operations, and SEO. Across various reviews, 100% of clients praised WeSage BPM for their timely delivery and responsiveness, with several highlighting their flexibility and adaptability. Approximately 85% of clients mentioned the company's ability to effectively manage projects and provide excellent communication, with no notable negative feedback recorded.
Industry Experience
WeSage BPM has demonstrated expertise across various industries, including Recreation, Financial Services, Automotive, Education, Hospitality, and Legal sectors. Clients commend their attention to detail, responsiveness, and adaptability, particularly in streamlining accounting, bookkeeping, and operational processes. Positive sentiment prevails, with notable success in enhancing project management and communication. Overall, WeSage BPM appears well-suited for clients seeking reliable support in financial operations, educational services, and hospitality management.
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Financial services Other Industry Recreation Automotive Software Consumer Products Education IT Services Hospitality & leisure LegalWas this helpful?
More responsive than most other service providers
Get in TouchWeSage BPM is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed50 - 249Barcelona, Spain
Services provided
70% Customer Service Outsourcing15% Content Marketing15% TranslationFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 2 projectsRicaris Have a Nice Day is a Customer Service Outsourcing company specializing in providing call center solutions and customer support services. Across their reviews, clients highlight their professionalism, strategic approach, and efficiency, with over 95% of calls answered promptly and a customer satisfaction score averaging 86%. Their commitment to quality and improvement has resulted in increased KPIs by 20%–50% for clients.
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$1,000+Undisclosed50 - 249San Francisco, CA
Services provided
50% Customer Service Outsourcing30% Call Center Services10% Back Office Outsourcing +110% Document Digitization & ManagementFocus Areas
10% Order Processing & Taking55% Chat Support Services20% Phone Support Services +115% Email Support ServicesSee all 4 projectswrrk is a Customer Support Outsourcing company that specializes in providing comprehensive outsourced customer support services, including technical and product-related inquiries. The company is recognized for its professionalism, adaptability, and ability to meet service level agreements. Positive feedback accounts for approximately 90% of references, highlighting their effective scaling and customer communication. Some reviews suggest improvements in response times and evolving documentation.
0 of 1 Order Processing & Taking reviews is 5 starsUnknown avg. project costOrder Processing & Taking Experience
Overall feedback for wrrk within the Order Processing & Taking service has been largely positive, with 90% of reviewers satisfied with their expertise and professionalism. Clients highlighted strengths in customer service response, order adjustments, and workload management. Specific feedback praised their improved response times and effective communication, ensuring clients felt informed and supported. While there were initial delays, the provider's adaptability and commitment to addressing concerns have significantly enhanced client satisfaction.
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1 of 2 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center & Customer Service Outsourcing for Energy Co
5.0 — wrrk provided call center and customer service outsourcing for an EV charging solutions company. The team offered telephone support to resolve technical issues and support incident resolution. Read moreWas this helpful?
Industry Experience
wrrk has demonstrated expertise across multiple industries, notably in Energy & Natural Resources and Beauty & Cosmetics. In the energy sector, clients appreciated their ability to provide effective technical support and maintain compliance with service agreements, reflecting strong project management skills. In the beauty industry, feedback highlighted wrrk's professionalism and responsiveness in customer service, aiding in order management. Overall, wrrk is well-suited for companies seeking reliable support in technical and customer service operations in these sectors.
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Energy & natural resources Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently recognized wrrk for its competitive pricing and overall value for money. One CEO noted that their pricing fit their budget and provided good value for the cost, while another client appreciated the professionalism and responsiveness, which helped lighten their workload. Overall, the sentiment reflects satisfaction with the cost-effectiveness of wrrk's services, although there are minor suggestions for improving responsiveness in certain situations.Was this helpful?
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$1,000+< $25 / hr250 - 999Clarksville, TN
Services provided
16% Customer Service Outsourcing30% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +315% PEO/Employee Leasing14% Call Center Services10% Sales OutsourcingFocus Areas
50% Order Processing & Taking50% Phone Support ServicesSee all 4 projectsPremier BPO is a back office service provider known for delivering efficient and quality solutions that enhance business operations. Reviewers praise their ability to improve speed and ease of operations, with positive feedback on their customer service and solution-oriented approach. Approximately 67% of the reviews highlight their strengths in client service and communication, while some note an opportunity for price improvement.
Reviews mention Easy to work with
Clients consistently express that Premier BPO is easy to work with, highlighting their effective communication and quick response times. One client noted, 'Premier BPO is very quick to offer solutions,' and another emphasized, 'We love working with Premier BPO.' The overall sentiment is highly positive, with clients appreciating the seamless integration into their operations and the strong customer service provided.-
Virtual Assistant for IT Company
5.0 Aug 12, 2017We love working with Premier BPO. They are great at working with customers. It has been 10 years.
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Industry Experience
Premier BPO has demonstrated expertise across several industries including Manufacturing, IT Services, and various other sectors. Clients noted their strengths in efficiency, quality communication, and the ability to save time and costs. Overall sentiment reflects strong satisfaction, particularly within IT Services, where revenue growth was highlighted. Manufacturing clients appreciated operational ease, while feedback from other sectors revealed reliable service and accurate processing. This provider is well-suited for businesses seeking back office support across diverse domains.
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Manufacturing IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Premier BPO as offering good value for money, with one review stating they are 'very much worth the cost.' While some clients noted areas for improvement in pricing, the overall sentiment reflects satisfaction with the services provided. Notably, a client mentioned saving approximately $9,000 monthly due to the efficiency of Premier BPO's services, indicating a positive return on investment despite varying annual expenditures.Was this helpful?
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Undisclosed< $25 / hr10 - 49
Services provided
25% Customer Service Outsourcing20% Fulfillment15% Email Marketing +315% Social Media Marketing15% Web Design10% LogoFocus Areas
30% Order Processing & Taking35% Chat Support Services35% Email Support ServicesSee all 2 projectsSupport365days offers Customer Support Outsourcing, including email and chat support, and order processing. Overall feedback highlights their prompt response times, effective customer retention strategies, and excellent project management. Clients appreciate their cooperative team and ability to swiftly understand and manage business processes.
Industry Experience
Support365days has demonstrated strong expertise in the Software industry, particularly in mobile app development support. Clients appreciate their quick response times, cooperative nature, and ability to resolve issues efficiently, contributing to high customer satisfaction. The overall sentiment is highly positive, indicating that Support365days is an excellent fit for companies needing responsive and reliable support in software applications.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Support365days, highlighting their competitive pricing as a key factor for selection. One executive noted that the pricing fits their budget while receiving excellent service, including quick responses to queries and effective problem-solving. Overall sentiment indicates that clients perceive significant value for money, with one reviewer stating, 'They are perfect. 100%.' This reflects a strong alignment between cost and service quality.Was this helpful?
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$1,000+< $25 / hr50 - 249Barranquilla, Colombia
Services provided
30% Customer Service Outsourcing30% Back Office Outsourcing30% Call Center Services +110% Sales OutsourcingFocus Areas
30% Order Processing & Taking40% Phone Support Services25% Email Support Services +15% Chat Support ServicesSee all 1 projectsEmpire Global Solutions is a customer service outsourcing company that provides skilled representatives to manage client interactions and internal operations. According to client feedback, 100% of respondents express satisfaction, highlighting the company's commitment to staff training and accountability. They are commended for effectively decreasing customer complaints and improving service efficiency.
Industry Experience
Empire Global Solutions demonstrates significant expertise in the home warranty industry, particularly in customer service operations. Clients commend their ability to provide knowledgeable representatives who effectively manage customer inquiries and issues. The feedback highlights strengths in communication, training, and accountability, resulting in enhanced customer satisfaction and operational efficiency. Overall sentiment in this sector is highly positive, making them a suitable partner for companies seeking to improve customer service capabilities.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Empire Global Solutions is recognized for providing cost-effective customer service solutions, with clients noting the reasonable rates for a large group of representatives. One client emphasized their commitment to knowledgeable staff and effective communication, which enhances overall value. The feedback indicates a strong sentiment of satisfaction, with no reported areas for improvement, highlighting the company's ability to deliver quality service at a competitive price.Was this helpful?
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$1,000+< $25 / hr250 - 999Varna, Bulgaria
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center Services +710% Content Moderation Services10% Data Annotation Services10% Employer of Record (EOR) Services10% PEO/Employee Leasing10% Recruiting10% Sales Outsourcing10% StaffingFocus Areas
10% Order Processing & Taking40% Chat Support Services30% Email Support Services +120% Phone Support ServicesSee all 20 projectsCustomer Umbrella is a Customer Support Outsourcing company specializing in providing 24/7 support solutions, including call center outsourcing and remote customer care. With 100% positive feedback highlighting their efficiency, professionalism, and industry understanding, they notably reduced response times by 40% and increased player satisfaction by 25%, while saving 30% on support costs.
Reviews mention High-quality work
Client feedback highlights the high-quality work delivered by Customer Umbrella, noting their ability to provide skilled developers who integrated seamlessly into the client's team. Measurable outcomes included meeting product release deadlines five weeks early and a 35% improvement in sprint velocity. The client praised the team's initiative and accountability, stating that Customer Umbrella exceeded expectations in talent quality, responsiveness, and overall project delivery.-
Call Center Services for Software Automation Company
4.5 Apr 15, 2021The monitoring tiptoeing of quality and training is amazing. They are very friendly and managed to find new operators quickly. Over the years they have ironed out the issues, and are good at making changes.
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Dev Staff Augmentation for Salesforce Consultancy
5.0 Jun 24, 2025Thanks to the additional talent from Customer Umbrella, we were able to meet our product release deadline 5 weeks ahead of schedule. Code review metrics showed high-quality contributions, and sprint velocity improved by over 35%. Post-launch performance benchmarks also indicated improved platform stability and faster load times.
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1 of 1 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Outsourcing for Game Development Company
5.0 — Customer Umbrella provides customer support services for a game development company. The team is in charge of addressing any customer queries and concerns across various platforms (e.g., email, live Read moreWas this helpful?
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View PackagesEmail and Live chat Support
English customer support ranges from entry-level to experienced and more technical.Was this helpful?
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Undisclosed< $25 / hr10 - 49Birmingham, AL
Services provided
15% Customer Service Outsourcing20% Back Office Outsourcing20% Content Marketing +415% Search Engine Optimization10% Business Consulting10% Call Center Services10% Social Media MarketingFocus Areas
22% Order Processing & Taking28% Chat Support Services28% Email Support Services +122% Phone Support ServicesSee all 4 projectsLambent Marketing is a comprehensive marketing consultancy specializing in branding, marketing strategy, and business process outsourcing. The reviews indicate a 100% positive feedback rate, with clients praising their expertise, seamless communication, and ability to deliver tailored solutions. Approximately 75% of reviewers highlight their impressive project management and adaptability in meeting business needs. Lambent Marketing is commended for providing a holistic service that consistently meets or exceeds client expectations.
Reviews mention Timely
Clients consistently praise Lambent Outsourcing for their timely delivery and responsiveness. One client noted that they 'always delivered on time' and 'pulled out the stops' when urgent tasks arose. The effective communication and dedication to meeting deadlines were highlighted as key strengths, contributing to a positive overall sentiment regarding their timeliness and project management capabilities.-
Web Design for Consulting Company
5.0 Nov 15, 2021They have always delivered on time and when needed, pulled out the stops when I have needed something produced quickly. Communication is very good, with presentations and discussions done via video calls.
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Industry Experience
Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.
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Consulting Financial services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.Was this helpful?
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$5,000+Undisclosed250 - 999
Services provided
20% Customer Service Outsourcing35% Accounting35% Back Office Outsourcing +110% Call Center ServicesFocus Areas
10% Order Processing & Taking90% Phone Support ServicesSee all 2 projectsIQ BackOffice is a back-office service provider specializing in payment processing, cyber security, and legal crowdsourcing services. The company is highly regarded for its innovative technology, excellent customer service, and ability to significantly save clients time and money, with 100% positive feedback. Reviewers frequently mention their strengths in efficiency and safety, with no noted areas for improvement.
Reviews mention Innovative
The sentiment surrounding IQ BackOffice's innovative capabilities is overwhelmingly positive, with clients highlighting their use of advanced technology that enhances efficiency and security. One client noted, "They use innovative technology and provide great security," while another emphasized that their services significantly ease operational burdens, stating, "It is very innovative and makes our work much easier." Overall, clients appreciate the innovative solutions that contribute to substantial time and cost savings.-
Cybersecurity and Legal Crowdsourcing for Healthcare Firm
5.0 Nov 2, 2017They use innovative technology and provide great security. Their service is very safe and fast.
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Industry Experience
IQ BackOffice has garnered positive feedback from clients in the Business Services and Healthcare industries. In Business Services, the company excels in payment processing, providing significant cost and time savings. In Healthcare, they offer innovative solutions that enhance efficiency, security, and client support. Overall, clients commend their exceptional customer service and the strength of their team, indicating a strong fit for organizations seeking back office support in these sectors.
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Healthcare Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive IQ BackOffice as providing good value for money, citing significant cost savings and efficiency improvements. One client reported saving $5,000 monthly and 20-30 hours of work, while another noted a monthly savings of $2,200 and 150 hours saved. The pricing structures varied, with one client using hourly billing and another opting for an annual package. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
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$1,000+< $25 / hr50 - 249Dumaguete, Philippines
Services provided
45% Customer Service Outsourcing45% Call Center Services10% Back Office OutsourcingFocus Areas
10% Order Processing & Taking50% Phone Support Services30% Chat Support Services +110% Email Support ServicesSee all 3 projectsPac Biz Contact Center Outsourcing is a company specializing in call center and virtual assistant services. Reviews highlight their transparency, reliable customer service, and effective workflow, with 100% positive feedback on their ability to improve efficiency and client satisfaction. Clients praise their quality assurance processes and seamless integration with existing teams.
Industry Experience
Pac Biz Contact Center Outsourcing has received positive feedback across various industries, including advertising & marketing, financial services, and media. Clients commend their reliable customer service, efficiency in handling inbound calls, and ability to enhance lead capture, particularly in marketing and healthcare. Their expertise in administrative support has also proven beneficial for small businesses. Overall sentiment indicates strong performance and adaptability, making them a suitable choice for clients in diverse sectors seeking quality customer support.
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Advertising & marketing Media Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Pac Biz for providing cost-effective solutions that enhance customer service capabilities. One client noted significant savings of $2,000 per month and increased efficiency by outsourcing inbound calls, while another highlighted the company's competitive pricing and quality assurance processes. Overall, the sentiment reflects a strong value for money, with clients appreciating the balance of quality service and affordability in their offerings.Was this helpful?
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$1,000+< $25 / hr10 - 49
Services provided
75% Customer Service Outsourcing15% Recruiting10% Recruitment Process OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsImmido is a Customer Support Outsourcing company specializing in comprehensive customer service BPO solutions, including 24/7 multilingual support and dynamic workload management. With 100% positive feedback from reviewers, clients commend their professionalism, responsiveness, and ability to maintain high service levels while allowing internal teams to focus on core activities.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for iGaming Company
5.0 — Immido provides customer service outsourcing for an iGaming company. The team handles customer inquiries, providing 24/7 multilingual support, issue handling, escalation, and communication with Read moreWas this helpful?
Industry Experience
Immido has demonstrated strong expertise in the IT Services industry, particularly in customer support for iGaming providers. Feedback highlights their professionalism, responsiveness, and ability to manage dynamic workloads effectively. Clients appreciate their 24/7 multilingual support and consistent adherence to service level agreements (SLAs), resulting in improved customer satisfaction. Overall, Immido is well-suited for projects requiring high-quality customer service and scalable support solutions in the IT sector.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that Immido offers good value for cost, particularly for comprehensive customer support services. One reviewer highlighted the company's professionalism and responsiveness, emphasizing their ability to maintain service levels and meet SLAs even during peak traffic periods. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service provided, with no significant areas for improvement identified.Was this helpful?
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UndisclosedUndisclosed50 - 249
Services provided
20% Customer Service Outsourcing15% Back Office Outsourcing15% Web Design +610% Accounting10% Content Writing Services10% Search Engine Optimization10% Social Media Marketing5% Employer of Record (EOR) Services5% Pay Per ClickFocus Areas
30% Order Processing & Taking35% Chat Support Services25% Email Support Services +110% Phone Support ServicesSee all 2 projectsOutsource Philippines is a Customer Support Outsourcing company that excels in providing virtual assistant services and specialist functions like SEO, live chat, and WordPress design. Reviewers highlight their strong project execution, reducing internal workloads by 42% and achieving a 4.7/5 CSAT score. 100% of reviewers commend their proactive communication and flexibility, while 20% suggest improvements in their hiring speed.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
SEO, Blog Writing & Customer Service Outsourcing for HR Co
5.0 — Outsource-Philippines provided customer support, blog writing, and SEO services for an HR company. The team handled live chat, email, and phone support, created blog content, and performed SEO for Read moreWas this helpful?
Industry Experience
Outsource Philippines has received positive feedback primarily in the business services sector, showcasing expertise in virtual assistant services, SEO, and customer support. Clients noted their ability to significantly reduce administrative workloads and enhance customer response times, achieving high satisfaction ratings. The company's strengths include scalability, proactive communication, and robust operational processes. Overall sentiment is highly favorable, suggesting a strong fit for businesses seeking efficient operational support and improved customer engagement.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Outsource Philippines' competitive pricing and strong cost-to-value ratio. One client noted their 'good value for cost' while achieving significant operational improvements, such as a 42% reduction in internal workload and enhanced customer response times. The company's ability to deliver measurable outcomes at a reasonable price point has been praised, with specific feedback indicating satisfaction with their service levels and performance metrics, reinforcing the overall positive sentiment regarding their value for money.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Cebu City, Philippines
Services provided
10% Customer Service Outsourcing10% Back Office Outsourcing10% Business Consulting +710% Call Center Services10% Demand Generation Marketing10% Ecommerce Marketing10% Finance & Accounting Outsourcing (FAO)10% HR Outsourcing10% IT Staff Augmentation10% Sales OutsourcingFocus Areas
10% Order Processing & Taking50% Phone Support Services25% Chat Support Services +115% Email Support ServicesSee all 8 projectsStaff Outsourcing Solutions is a Customer Service BPO providing Remote Customer Care and Call Center Solutions. The company is noted for its cost-effective services and cultural alignment with clients. With a 100% positive feedback rate, clients commend their efficiency, ease of collaboration, and high-quality service, with 60% of reviewers highlighting responsiveness and adaptability to evolving business needs.
Reviews mention High-quality work
Clients consistently commend Staff Outsourcing Solutions for delivering high-quality work, particularly in customer service support. One client noted a significant increase in outgoing emails, chats, and answered calls, attributing this success to the effective performance of the SOS team. The Operations Manager of Holland Group highlighted the quick handling of needs and the impressive quality of candidates provided. Overall, feedback reflects a strong satisfaction with the company's responsiveness and the caliber of their services.-
Customer Service Support for Plant Retail Company
5.0 Aug 18, 2023I am most impressed by the wide range of services offered through SOS and the response time when we need to make changes. The level of qualified candidates is very high. We've been pleased with how easy the whole process has been with them.
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1 of 2 Customer Service Outsourcing reviews are 5 stars$10,000,000 + avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Support for Plant Retail Company
5.0 — Staff Outsourcing Solutions provides ongoing customer service support for a plant retail company. The team handles incoming customer emails, inbound calls, and live chat support. Read moreWas this helpful?
Industry Experience
Staff Outsourcing Solutions has garnered positive feedback across various industries, notably eCommerce, Retail, Information Technology, and Transportation. Clients commend their expertise in enhancing customer service operations, with highlights on effective communication, responsiveness, and the ability to adapt to specific operational needs. Overall, sentiment is highly favorable, particularly within eCommerce and Retail, where companies report significant improvements in customer satisfaction and operational efficiency, making them a strong fit for these sectors.
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eCommerce Consumer Products Retail Information technology TransportationWas this helpful?
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$10,000+< $25 / hr1,000 - 9,999Ajman, United Arab Emirates
Services provided
15% Customer Service Outsourcing25% Call Center Services20% Sales Outsourcing +315% HR Outsourcing15% Recruiting10% StaffingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsTafaseel BPO is a call center service provider offering bilingual agents, live chat support, and comprehensive call management solutions. According to the reviews, approximately 90% of the feedback is positive, highlighting their strong service delivery and cultural understanding. Clients appreciate Tafaseel BPO's ability to meet high expectations and provide a smooth, customized experience, establishing them as a reliable partner.
Industry Experience
Tafaseel BPO has demonstrated strong expertise in the education sector, particularly with a federal government client in the UAE, providing effective call center solutions and exceptional customer service. Feedback highlights their capability to improve service quality through bilingual support, quality monitoring, and personalized engagement. Overall, sentiments from this industry reflect satisfaction with their project management, innovative approach, and understanding of local culture, suggesting they are a suitable partner for organizations seeking reliable outsourcing solutions in education and potentially other sectors.
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EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Tafaseel BPO's cost and value for money, noting that their services meet high expectations. One client highlighted a $400,000 annual investment, stating it was a wise choice given the significant improvement in service quality since outsourcing. They appreciated Tafaseel's competitive pricing against larger firms and emphasized that the company provided a personalized experience, effectively addressing their specific needs without compromising on quality.Was this helpful?
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UndisclosedUndisclosed50 - 249
Services provided
40% Customer Service Outsourcing20% Call Center Services15% Language Interpretation +215% Sales Outsourcing10% Back Office OutsourcingFocus Areas
36% Order Processing & Taking36% Phone Support Services17% Email Support Services +111% Chat Support ServicesSee all 1 projectsGrupo Noa International is a customer support outsourcing company that provides remote frontend user support. Reviews highlight their cost-efficiency, transparency, and professionalism, with 100% positive feedback on their availability and flexibility. While individual agent performance varies, the company excels in personalized client service and effective collaboration, making them a trusted partner in managing call volumes and maintaining service standards.
Industry Experience
Grupo Noa International has demonstrated significant expertise in the telecommunications industry, particularly in providing remote user support for service desk operations. Clients appreciate their transparency, professionalism, and ability to adapt to specific challenges, leading to a positive overall sentiment. Their strengths include effective training, quality assurance, and a personalized approach, making them a suitable partner for organizations seeking cost-efficient customer support solutions. Potential clients in telecommunications may find them especially beneficial for managing fluctuating support needs.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have generally found Grupo Noa International to offer competitive pricing and good value for money, particularly when compared to other agencies. One client noted they selected Grupo Noa after finding most competitors exceeded their budget, and they have been satisfied with the €4,000 monthly investment for account management. Overall, feedback highlights the company's commitment to transparency and quality service, although some concerns regarding individual agent performance were mentioned.Was this helpful?
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$25,000+$50 - $99 / hr50 - 249
Services provided
20% Customer Service Outsourcing20% Back Office Outsourcing20% Call Center Services +220% Custom Software Development20% IT Managed ServicesFocus Areas
100% Order Processing & TakingSee all 1 projectsOutsource Tel is a company providing IT managed services and back-office outsourcing. The majority of feedback is positive, with reviewers praising their ability to combine technical support with operational assistance and their responsiveness and flexibility, though suggestions for improvement include a more structured onboarding process and detailed reporting. Approximately 90% of reviewers commend their understanding of client-specific workflows.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Outsource Tel has received positive feedback over the past six months for its operational support and IT services. Clients noted the company's ability to seamlessly integrate with their internal processes, enhancing productivity by freeing up internal teams from routine tasks. One client highlighted the team's willingness to learn their business operations, which improved communication and workflow. However, suggestions for improvement include a more structured onboarding process and enhanced reporting on operational requests.Was this helpful?
Industry Experience
Outsource Tel has demonstrated notable expertise in the information technology sector, providing operational support and IT managed services. Clients appreciate their ability to enhance internal workflows, enabling teams to focus on strategic priorities. The feedback highlights strengths in technical support, responsiveness, and a deep understanding of clients' unique processes, which have resulted in improved operational efficiency. Overall, the sentiment in the information technology industry is positive, indicating that Outsource Tel is a strong fit for businesses seeking to optimize IT and back-office functions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Outsource Tel has been recognized for providing good value for money, with clients noting that their pricing fit budget constraints while delivering a reliable support structure. One client highlighted the company's ability to absorb operational responsibilities, allowing internal teams to focus on strategic priorities. Overall sentiment indicates satisfaction with the cost-to-value ratio, although suggestions for improved onboarding and reporting were noted, which could enhance the overall experience.Was this helpful?
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UndisclosedUndisclosed50 - 249Surrey, Canada
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing20% Sales OutsourcingFocus Areas
20% Order Processing & Taking30% Phone Support Services25% Chat Support Services +125% Email Support ServicesSee all 1 projectsKoala Customer Care is a customer service outsourcing company that efficiently manages phone calls and scheduling for businesses. Their services have been praised for improving efficiency and organization, with 100% of reviewers expressing satisfaction. Clients highlight their responsiveness and problem-solving skills, noting no areas for improvement, and emphasizing the company's capacity to adapt and learn from past issues.
Industry Experience
Koala Customer Care has notably served the Beauty & Cosmetics industry, providing exceptional customer service solutions for salons. Feedback indicates a significant improvement in operational efficiency and client scheduling, allowing business owners to focus on core activities. Their organized communication and proactive problem-solving approach have earned positive sentiment, with clients emphasizing their adaptability and strong project management. Overall, they are well-suited for businesses seeking to enhance customer care without increasing overhead costs.
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Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Koala Customer Care's cost and value for money. One client noted a significant investment of approximately $560,000 USD, yet highlighted substantial time savings and operational efficiency gained from their services. The salon owner emphasized that the partnership allows their receptionist to focus on other tasks, indicating that the service was a cost-effective solution. Overall, clients feel that Koala Customer Care provides excellent value relative to their investment.Was this helpful?
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$1,000+< $25 / hr10 - 49Capon Bridge, WV
Services provided
35% Customer Service Outsourcing45% Call Center Services10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
11% Order Processing & Taking46% Phone Support Services29% Chat Support Services +114% Email Support ServicesSee all 7 projectsBungee (formerly Direct Answer) is a customer service outsourcing company providing call handling, billing support, data processing, and donor management services. The reviews reflect strong positive feedback, with approximately 90% of clients praising their responsive communication, tailored solutions, and high-quality support. Clients appreciate Bungee's ability to quickly adapt to changes and maintain seamless integration with their processes, resulting in enhanced efficiency and customer satisfaction.
Reviews mention Personable
Clients consistently highlight Bungee's (formerly Direct Answer) personable approach, noting their friendly and accommodating nature. One client remarked on their warmth and understanding, particularly in sensitive scenarios. Another emphasized their dedication, stating that the team feels like they are the only client, which fosters trust and reliability. Overall, the sentiment is overwhelmingly positive, with clients appreciating the personal touch and effective communication that Bungee provides, making it a preferred choice for their business needs.-
Answering Services, Scheduling, & Merchandise for HVAC Company
5.0 Sep 26, 2018I generally try to go out of my way to take care of my own customers, so when I find a company that does the same for me, I notice it. It takes a lot to impress me with customer service, but they have truly provided a level that has left me impressed and blown away. I have nothing but amazing things to say about them—I wish I had found them sooner.
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Data Entry, Mail Processing, & Phone Support for Nonprofit Charity
5.0 Apr 16, 2018They deliver a terrific level of service. Their vice president is our principal contact and we can call her any time. Katie and her team are involved and dedicated and they make us feel like we’re their only client.
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Industry Experience
Bungee has received positive feedback across various industries, notably Utilities, Nonprofits, Media, and Arts. Clients highlight their expertise in call handling, data processing, and customer service. In the Utilities sector, they significantly improved customer engagement, leading to increased revenues. Nonprofits praised their understanding of donor relations and efficient processing. Their adaptability and strong communication skills across all industries foster long-term partnerships, making them a suitable choice for organizations seeking customer support and operational efficiency.
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Media Utilities Other industries Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Bungee's (formerly Direct Answer) pricing and value for money. One client noted they chose Bungee for its reasonable rates compared to competitors, stating, "the price was much more reasonable than other companies." Another highlighted that outsourcing to Bungee was more cost-effective than maintaining in-house staff, emphasizing affordability without sacrificing service quality. Overall, feedback reflects a strong sentiment that Bungee provides exceptional service relative to its cost.Was this helpful?
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Undisclosed< $25 / hr50 - 249Noida, India
Services provided
35% Customer Service Outsourcing55% Back Office Outsourcing10% Call Center ServicesFocus Areas
37% Order Processing & Taking44% Chat Support Services19% Phone Support ServicesSee all 5 projectsAcelerar Technologies is a comprehensive back office service provider offering solutions such as payment processing, scheduling support, and data entry services. Reviews indicate a positive client experience, with approximately 80% mentioning excellent communication and time-saving benefits. While some suggest simplification, the majority highlight their overall satisfaction and the company's ability to deliver quality work promptly.
Reviews mention Timely
Clients report a consistently positive sentiment regarding Acelerar Technologies' timeliness. One client emphasized their 'ability to work quickly and communicate great,' highlighting that the company effectively meets deadlines and maintains clear communication. Additionally, the service is noted to save the client approximately $10,000 each month, reflecting Acelerar's efficiency in delivering services promptly. Overall, feedback indicates that Acelerar is reliable and timely in their project execution.-
Financial Services Data Entry & Cleansing
5.0 Aug 12, 2017Communicating and working quickly.
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Scheduling Support for Legal Firm
2.5 Aug 18, 2017They’re fast, but sometimes confusing to use.
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Industry Experience
Acelerar Technologies has garnered positive feedback across various industries, including Legal and Information Technology. Clients commend their fast service and excellent communication, highlighting significant time and cost savings. In the Legal sector, they efficiently handled back-office tasks, while in IT, they provided adaptable pricing and effective payment processing. Overall, sentiment is favorable, particularly for those in need of reliable back-office support and data management solutions within these industries.
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Other industries Legal Information technology Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Acelerar Technologies is perceived as providing good value for money, with clients noting substantial savings and effective service delivery. One client highlighted saving approximately $10,000 monthly, while another mentioned a 12% cost reduction compared to competitors. Overall, the sentiment reflects satisfaction with pricing structures, which are described as adaptable and reasonable. However, some feedback indicates that clarity in billing could be improved, suggesting a need for better transparency in costs.Was this helpful?
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$1,000+< $25 / hr10 - 49Warszawa, Poland
Services provided
60% Customer Service Outsourcing20% Back Office Outsourcing15% IT Staff Augmentation +15% Call Center ServicesFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 5 projectsAmevalue is a Customer Service Outsourcing company providing comprehensive customer support services, including Call Center Outsourcing and Customer Care Outsourcing. Reviews indicate high satisfaction, with consistent commendations for their professionalism, responsiveness, and effective project management. Notably, 100% of reviewers emphasize their value for cost and seamless integration with company values.
Reviews mention Transparent
The sentiment regarding transparency in Amevalue's project management is notably positive. Clients highlighted their steady communication and timely delivery of milestones, with one stating, 'milestones and weekly check-ins keep us on track.' Additionally, clients appreciated the company's responsiveness to shifting priorities, emphasizing a transparent and adaptable approach. Overall, feedback indicates that Amevalue fosters a transparent working relationship, contributing to high client satisfaction.-
Customer Service Support & AI Agent Dev for Nutrition Brand
5.0 Oct 31, 2025We’re still working together, and their project management is steady and transparent – milestones and weekly check-ins keep us on track, they deliver on time, and when our priorities shift, they respond quickly and adjust without fuss.
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3 of 3 Customer Service Outsourcing reviews are 5 stars3 new reviews for Customer Service Outsourcing in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
HR & Recruiting Services for Digital Agency
5.0 — Amevalue has built an HR management structure for a digital agency. The team provides L1 and L2 support, manages SLAs and quality management, and offers HR and recruiting services. Read moreWas this helpful?
Industry Experience
Amevalue has demonstrated expertise in eCommerce, Advertising & Marketing, and HR management. In eCommerce, they excel at enhancing customer support operations, achieving improved response times and customer satisfaction. Their work in Advertising & Marketing focuses on maintaining operational stability during campaigns, ensuring quick incident response. In the HR sector, they effectively built automated processes and maintained high customer service ratings. Overall, sentiment is highly positive across all industries, making Amevalue a suitable partner for businesses seeking reliable and efficient operational support.
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Other industries eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Amevalue's competitive pricing and strong value for money. For instance, one reviewer noted, 'Pricing fit our budget' and emphasized 'good value for cost,' while another stated, 'Service, price, people' were impressive aspects of the company. Overall, the sentiment regarding cost-effectiveness is positive, with clients appreciating the alignment of Amevalue's services with their financial expectations.Was this helpful?
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$25,000+< $25 / hr50 - 249Bengaluru, India
Services provided
25% Customer Service Outsourcing20% Business Consulting20% Call Center Services +315% Back Office Outsourcing10% Financial Consulting10% Sales OutsourcingFocus Areas
37% Order Processing & Taking37% Phone Support Services15% Chat Support Services +111% Email Support ServicesSee all 17 projectsWestshore Bpo Pvt Ltd is a Customer Service Outsourcing provider, specializing in Call Center Solutions and Remote Customer Care. The company receives mixed reviews, with approximately 71% of feedback highlighting their professional project management and efficient customer support services. However, 29% of reviews express dissatisfaction, citing unprofessionalism and unmet deliverables.
Reviews mention High-quality work
Clients consistently commend Westshore Bpo Pvt Ltd for delivering high-quality work with minimal need for revisions. For instance, a Sales Director noted their impressive ability to produce excellent results without modifications, while a CEO highlighted the successful update of brand materials that preserved their identity. Overall, feedback reflects a strong sentiment of satisfaction with the company's capabilities, responsiveness, and the quality of deliverables.-
Branding & SMM for Custom Solutions Company
5.0 Aug 15, 2024The revised logo and brand color scheme that Westshore Bpo Pvt Ltd delivered greatly impressed us. They preserved the essence of our identity while updating our brand. We separate out from the competition and appear unique in our market.
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7 of 8 Customer Service Outsourcing reviews are 5 stars$200,000 – $999,999 avg. project costRead 8 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Support for Financial Services Firm
5.0 — Westshore Bpo Pvt Ltd provided customer service support for a financial services firm. The team was responsible for customer ticket handling, news headling monitoring, and content filtering. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally find Westshore Bpo Pvt Ltd to offer good value for money, often highlighting that their pricing fits within budget constraints. Positive feedback from several clients emphasizes cost-effectiveness and alignment with company values. However, some reviews express dissatisfaction with service quality, indicating that the low cost may not always translate into satisfactory outcomes. Overall, the sentiment is mixed, with a notable emphasis on pricing as a deciding factor for many clients.Was this helpful?
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$5,000+< $25 / hr50 - 249
Services provided
30% Customer Service Outsourcing35% Call Center Services35% Sales OutsourcingFocus Areas
40% Order Processing & Taking40% Phone Support Services10% Chat Support Services +110% Email Support ServicesSee all 1 projectsKexxel BPO is a Customer Service BPO specializing in Customer Support Outsourcing and conducting detailed customer service surveys for global clients. Reviews highlight their excellent communication and timely project delivery, with 100% of feedback being positive about their detailed analysis and commitment to meeting tight deadlines, leading to enhanced service improvement for clients.
Reviews mention Communicative
Clients have praised Kexxel BPO for their strong communication skills, noting that the team maintained fluid and effective interactions throughout the project. One client highlighted the team's willingness to work beyond regular hours to accommodate international clients, which facilitated timely project completion. Additionally, the emphasis on collaboration allowed for quick resolution of minor challenges, reinforcing the overall positive sentiment towards Kexxel BPO's communicative approach.-
Customer Survey & Analysis for Tech & Consulting Company
4.5 Jan 13, 2024The Training & Operations leader maintained good communication, which enabled us to bridge gaps. We were very happy with the timeline and the accuracy of the reports & Surveys conducted based on our requirements. The communication between the Kexxel BPO team and our team was fluid. Some minor challenges at the onset of the project were easily fixed due to good communication from the Kexxel Team.
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0 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Survey & Analysis for Tech & Consulting Company
4.5 — A technology and consulting company hired Kexxel BPO to conduct surveys for over 100 of their customers. The team also provided reports and detailed analyses to the client. Read moreWas this helpful?
Industry Experience
Kexxel BPO has demonstrated expertise in the consulting industry, notably through their work with a global technology and consultation firm. They excel in conducting customer surveys, delivering detailed analyses that enhance service offerings. Clients praise their effective communication, prompt project delivery, and adaptability to tight timelines. The overall sentiment in this field is highly positive, indicating a strong fit for companies seeking reliable BPO services in consulting.
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ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Kexxel BPO's pricing, noting it fits their budget while delivering significant value. One executive highlighted that the decision to choose Kexxel BPO was influenced by their competitive pricing and high ratings. Moreover, the team consistently met deadlines and provided thorough analyses, reinforcing the perception of good value for money. Overall, feedback indicates that clients feel they receive quality service that justifies the cost.Was this helpful?
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$1,000+< $25 / hr50 - 249Cornwall, Canada
Services provided
55% Customer Service Outsourcing30% Call Center Services15% Sales OutsourcingFocus Areas
28% Order Processing & Taking45% Chat Support Services27% Phone Support ServicesSee all 3 projects@liveconx is an appointment setting and customer service company that offers tailored inbound and outbound call handling services. Reviews indicate a high level of customer satisfaction, with 100% of reviewers expressing confidence in their services and acknowledging significant cost and time savings. The company has been praised for its excellent customer service, communication, and flexibility in pricing, with no significant areas identified for improvement.
Reviews mention High-quality work
The feedback regarding @liveconx highlights a strong sentiment towards their high-quality work. Clients appreciate the beneficial support provided, noting it has significantly improved organization and saved substantial costs. One client specifically stated, "I have no complaints," and emphasized that their service has been "one of the most beneficial things" for the company. Overall, clients identify their strengths as consistently delivering excellent service without any noted areas for improvement.-
Appointment Setting for Transportation Business
5.0 Dec 24, 2017I have no complaints. Their help has been very beneficial. It has been one of the most beneficial things because, with their help, I have better organization in the company and can get rid of the headache that was there before.
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Industry Experience
The reviews indicate @liveconx's strong performance primarily in the Information Technology and various other industries, such as customer service and outbound services. Clients appreciate their efficient appointment-setting and customer service capabilities, often noting significant cost and time savings. Overall sentiment is positive, highlighting their adaptability and ability to enhance organizational efficiency. Potential clients in tech and service-oriented sectors may find them particularly beneficial.
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Information technology Transportation Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with @liveconx’s pricing structure, highlighting their affordable monthly fee of $500. Reviewers note substantial savings, estimating around $10,000 annually due to improved efficiency and better organization. One client emphasized that their adaptable pricing makes @liveconx a standout service provider. Overall, the sentiment reflects a positive perception of the company's value for money, with no significant complaints about costs.Was this helpful?
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$1,000+< $25 / hr250 - 999Noida, India
Services provided
25% Customer Service Outsourcing40% Back Office Outsourcing25% Call Center Services +110% Sales OutsourcingFocus Areas
22% Order Processing & Taking56% Chat Support Services22% Phone Support ServicesSee all 3 projectsA1 Call Center is a customer service company specializing in outbound services, enhancing communication, and maintaining customer relationships. Reviews are overwhelmingly positive, highlighting strengths such as excellent customer service, efficiency, and cost savings, with minor critiques on processing speed and schedule flexibility. Approximately 100% of reviewers rate their experience as enjoyable or amazing, emphasizing strong customer relationships.
Reviews mention Efficient
The client feedback highlights a strong sentiment of efficiency associated with the service provider. They noted that the company significantly enhances productivity, stating, "They can carry all their tasks, making them very efficient at all times." Additionally, the client praised their responsibility, punctuality, and overall efficiency, emphasizing the premium nature of the service provided. Overall, the feedback reflects a positive assessment of the company's ability to deliver results effectively.-
Customer Verification for Administrative Department
5.0 Aug 11, 2017They can carry all their tasks, making them very efficient at all times. Their responsibility, punctuality, seriousness, and efficiency are notable strengths.
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Industry Experience
A1 Call Center has established a strong reputation in the Telecommunications and Legal industries, consistently receiving positive feedback for their customer service and efficiency. Clients noted their ability to develop strong relationships and provide significant cost savings, particularly in managing outbound calls. Overall sentiment across these industries is highly favorable, with clients appreciating their productivity and responsiveness. This provider is well-suited for organizations seeking reliable outbound services and effective customer engagement.
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Telecommunications Legal Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding A1 Call Center's pricing and value for money, noting that their services are cost-effective. One client highlighted a monthly savings of $2,000, while another reported an impressive savings of $100,000 per month. Feedback also praised their competitive pricing structure and the quality of service provided, with clients feeling they receive excellent value for their investment. Overall, the company is viewed as delivering strong financial benefits alongside quality service.Was this helpful?
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$5,000+$150 - $199 / hr2 - 9Inglewood, CA
Services provided
20% Customer Service Outsourcing30% CRM Consulting and SI20% Business Consulting +220% Call Center Services10% Financial ConsultingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 13 projectsCX Collective is a company specializing in Customer Support Outsourcing and Customer Service BPO, delivering comprehensive CX strategies and solutions. According to the reviews, they are highly responsive, meet all deadlines, and maintain stellar communication. Their expertise in CX design and execution is highly praised, with 100% positive feedback on their ability to align with client goals and provide exceptional service.
Reviews mention Team players
CX Collective has received positive feedback regarding their team player mentality, with clients highlighting their commitment to collaboration and support. One client noted that the team was deeply invested in the project, ensuring that all goals were communicated effectively and met. They emphasized CX Collective's responsiveness and dedication to client success, stating that the team genuinely cared about their needs and worked diligently to establish a sustainable foundation for future growth.-
Growth Consulting for B2C E-Commerce Cosmetics Company
5.0 Sep 6, 2019They supported us as we made decisions, and helped us as we established a remote team in Florida for operational support. They joined us in our office about three days each week, and they were available as much or as little as we needed. They were very clear about meeting deadlines, and communication was seamless. If we set goals, they would communicate those goals to the entire team, and our leadership received weekly updates.
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1 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
CX Strategy Development for Pet Supplement Manufacturer
5.0 — A pet supplement manufacturer hired CX Collective for CX strategy development. They handled support desk configuration, workflow design, cx training materials, and Workforce management plan, among Read moreWas this helpful?
More responsive than most other service providers
Get in TouchCX Collective is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249New Delhi, India
Services provided
40% Customer Service Outsourcing60% Call Center ServicesFocus Areas
33% Order Processing & Taking67% Phone Support ServicesSee all 3 projects(we)Vcare Customers is a Customer Service Outsourcing (CSO) company specializing in providing comprehensive 24/7 customer support services. Their reviews highlight a strong focus on maintaining high service quality, seamless integration, and exceptional project management. Impressively, 100% of reviewers noted their adaptability and proactive communication, resulting in improved customer satisfaction and efficiency.
2 of 2 Customer Service Outsourcing reviews are 5 stars2 new reviews for Customer Service Outsourcing in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Technology Company
5.0 — (we)Vcare Customers provided customer service outsourcing services for a technology company. The team offered 24/7 assistance across multiple channels, addressing technical and non-technical Read moreWas this helpful?
Industry Experience
Based on client feedback, (we)Vcare Customers excels in providing robust customer support solutions primarily in the Information Technology and Software industries. Clients praised their responsiveness, adaptability, and seamless integration into existing workflows. The overall sentiment reflects significant improvements in customer satisfaction, issue resolution, and user onboarding. Their expertise is particularly well-suited for businesses seeking to enhance customer engagement and retention through reliable 24/7 support services.
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Information technology SoftwareWas this helpful?
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$1,000+Undisclosed10 - 49São Paulo, Brazil
Services provided
50% Customer Service Outsourcing50% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsLabora is a business process outsourcing company specializing in connecting influencers with travelers. The reviews highlight their effective project management, with timely deliverables and excellent response times. While clients appreciate their dedication, some suggest incorporating AI more effectively. Overall feedback is predominantly positive, underscoring their strong cultural fit and commitment to client projects.
Industry Experience
Labora has demonstrated expertise primarily in the Information Technology sector, particularly in Business Process Outsourcing for travel-related platforms. Clients appreciate their prompt communication and commitment to project success, leading to increased influencer engagement. Overall sentiment in this sector is positive, highlighting Labora's strengths in collaboration and responsiveness. Potential clients in the travel and technology industries may find Labora an excellent fit for their projects.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Labora's cost-effectiveness and overall value for money. One client noted that Labora's response time was exceptional, contributing to a smooth project management experience, and highlighted the company's genuine care for their project. Additionally, the successful increase in the number of influencers acquired underscored the positive return on investment. Overall, the sentiment reflects a strong appreciation for Labora's pricing relative to the quality of service provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Limassol, Cyprus
Services provided
80% Customer Service Outsourcing10% Call Center Services10% Sales OutsourcingFocus Areas
20% Order Processing & Taking30% Phone Support Services25% Chat Support Services +125% Email Support ServicesSee all 2 projectsDistance Team is a Customer Service BPO that specializes in outsourced customer support, offering call center solutions and remote customer care. The company has received consistently positive reviews, with 100% of reviewers highlighting their timely project delivery and responsiveness. Clients also appreciate their competitive pricing and strong alignment with company values, indicating a well-regarded and reliable service provider.
2 of 2 Customer Service Outsourcing reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Online Fishing Shop
5.0 — An online fishing shop hired Distance Team to provide customer service via chat. Read moreWas this helpful?
Industry Experience
Distance Team has demonstrated expertise across various industries, including healthcare and consumer products. Clients from the healthcare sector praised their effective project management and responsiveness, achieving service level agreements efficiently. In the consumer products industry, feedback highlighted their competitive pricing and prompt customer service support. Overall, Distance Team has received positive sentiment for their quick project execution and strong communication, making them a suitable partner for companies seeking reliable support in these sectors.
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Healthcare Consumer ProductsWas this helpful?
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View PackagesLive Chat and Email support
English Portuguese Indonesian Vietnamese Spanish Turkish ArabicWas this helpful?
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UndisclosedUndisclosed10 - 49
Services provided
80% Customer Service Outsourcing20% Social Media MarketingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsCustomer Success Point is a Customer Service BPO specializing in customer support outsourcing, managing frontline interactions with efficiency. Reviews emphasize their reliability, scalability, and proactive approach, with 75% noting their strong focus on customer satisfaction. The company excels in transparency and flexibility, adapting to client needs while ensuring timely responses and high CSAT rates.
1 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 monthsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Support Outsourcing for Mobile Gaming Company
5.0 — Customer Success Point provides customer support outsourcing for a mobile gaming company. The team is responsible for managing frontline player interactions across multiple channels for the client. Read moreWas this helpful?
Industry Experience
Customer Success Point has demonstrated notable expertise in the gaming industry, providing high-quality customer support services for mobile gaming companies. Feedback highlights their commitment to KPIs, effective communication, and strong ownership in partnership roles. Clients experienced improvements in response times, player satisfaction rates, and overall customer care. Their adaptability and proactive approach further establish them as a reliable partner in the gaming sector, making them an excellent fit for businesses seeking enhanced player support solutions.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients appreciate Customer Success Point for providing good value for cost, with one reviewer specifically noting the company's alignment of values and culture fit. The partnership has resulted in high-quality service delivery, maintaining a median response time under 10 hours and a CSAT rate above 75%. Overall sentiment indicates that clients find the company reliable and committed to performance management, making it a cost-effective choice for customer support outsourcing.Was this helpful?
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$1,000+< $25 / hr250 - 999Vancouver, Canada
Services provided
20% Customer Service Outsourcing60% Call Center Services10% Sales Outsourcing +25% BI & Big Data Consulting & SI5% Market ResearchFocus Areas
25% Order Processing & Taking75% Phone Support ServicesSee all 1 projectsAgents Republic Inc. is a Customer Service BPO specializing in outsourced customer support, offering 24/7 multi-language support and advanced call center solutions. The company receives overwhelmingly positive feedback, with clients noting a 15% increase in customer satisfaction and a 20% boost in Net Promoter Score. Clients commend their adaptability, timely delivery, and effective communication.
0 of 1 Customer Service Outsourcing reviews are 5 starsUnknown avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for Mobile Gaming Company
4.5 — A mobile gaming company hired Agents Republic Inc. for customer outsourcing services. The team was responsible for providing round-the-clock support through email, live chat, phone, and social media Read moreWas this helpful?
Industry Experience
Agents Republic Inc. has demonstrated strong capabilities within the gaming industry, specifically in mobile gaming, excelling in customer support services. Feedback highlights their strengths in quality assurance, cost management, and adaptability, leading to significant improvements in customer satisfaction metrics. Their expertise in delivering tailored support strategies and leveraging advanced technologies has positively impacted client operations. Overall, their proven track record in gaming suggests they are well-suited for projects in this sector.
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GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Agents Republic Inc.'s cost-effectiveness, highlighting their pricing as a key factor in selection. One client noted that the pricing 'fit our budget,' while another reported a '20% reduction in operational costs' achieved through strategic optimizations. Overall, feedback indicates that clients perceive strong value for money, with enhanced service quality and cost savings contributing to positive experiences.Was this helpful?
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UndisclosedUndisclosed10 - 49Cairo, Egypt
Services provided
40% Customer Service Outsourcing40% Call Center Services20% Sales OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsMARS EC is a lead generation company praised for its professional and communicative approach. Over 90% of the feedback mentions their impressive high number of leads generated, aligning with client needs and expectations. Their services have been recognized for offering good value and aligning well with client company values.
Industry Experience
MARS EC has garnered positive feedback primarily from the Energy & Natural Resources sector, where they have proven effective in generating sales leads for digital platforms offering energy solutions. Clients commend their communicative and professional approach, aligning well with company values and providing great value for cost. Overall sentiment indicates strong expertise in the energy industry, making them a suitable choice for projects seeking effective lead generation and professional service.
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Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
MARS EC is noted for providing good value for cost, with clients highlighting their competitive pricing and alignment with budgetary constraints. One reviewer specifically mentioned that MARS EC was selected due to its 'great culture fit' and 'good value for cost.' Overall, the sentiment indicates satisfaction with the company's pricing relative to the services delivered, reinforcing a positive perception of their value for money.Was this helpful?
More responsive than most other service providers
Get in TouchMARS EC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Undisclosed< $25 / hr50 - 249Stellenbosch, South Africa
Services provided
30% Customer Service Outsourcing40% Sales Outsourcing20% Call Center Services +110% Back Office OutsourcingFocus Areas
25% Order Processing & Taking25% Chat Support Services25% Email Support Services +125% Phone Support ServicesSee all 1 projectsARC Business Process Outsourcing specializes in Customer Service BPO and offers multilingual remote customer care solutions, including call center outsourcing and support services across various digital platforms. Reviews indicate a high level of satisfaction, with customers noting significant improvements in customer satisfaction metrics and praising the company's professionalism and alignment with client values. Overall, 100% of reviewers recommend their services.
1 of 1 Customer Service Outsourcing reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Customer Service Outsourcing for E-Commerce Company
5.0 — An e-commerce company has outsourced a team of customer service agents from ARC Business Process Outsourcing. The responsibilities include interactions via Webform, emails, live chat, social media, Read moreWas this helpful?
Industry Experience
ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.Was this helpful?
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$25,000+< $25 / hr50 - 249Lehi, UT
Services provided
25% Customer Service Outsourcing25% Call Center Services20% Demand Generation Marketing +220% Sales Outsourcing10% Back Office OutsourcingFocus Areas
20% Order Processing & Taking40% Phone Support Services20% Chat Support Services +120% Email Support ServicesSee all 1 projectsBoomsourcing is a lead generation company that excels in improving client leads and sales. Reviews highlight a 120% improvement in lead generation and an 85% increase in sales, with 100% of reviewers noting effective communication and engagement. Positive feedback underscores their strong alignment with client values and goals.
Industry Experience
Boomsourcing has demonstrated significant expertise in the Advertising & Marketing industry, specifically in PR and brand building. Clients have reported a remarkable 120% improvement in lead generation and an 85% increase in sales, highlighting their strengths in effective lead qualification and robust project management. The overall sentiment is highly positive, indicating that Boomsourcing is a strong fit for companies seeking to enhance their marketing efforts and achieve substantial growth.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.Was this helpful?
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UndisclosedUndisclosed10 - 49Burscough, England
Services provided
50% Customer Service Outsourcing50% Call Center ServicesFocus Areas
20% Order Processing & Taking70% Phone Support Services10% Chat Support ServicesSee all 3 projectsFace for Business provides outsourced phone reception and customer support services, offering personalized call handling and appointment setting. Client feedback highlights their professionalism and ability to integrate seamlessly with businesses, with 100% positive reviews emphasizing their exceptional service quality and ease of communication. The firm is praised for fostering strong client relationships and contributing to improved client satisfaction scores.
Reviews mention Receptive
Clients express a highly positive sentiment regarding Face for Business's receptiveness. One client highlighted their dedicated account manager's ability to listen and deliver precisely to expectations, stating, 'They listen...and deliver precisely against our remit.' Another emphasized their understanding of the client's ethos, noting, 'We could not be happier with FFB and would recommend without hesitation.' Overall, feedback indicates that Face for Business is attentive and effectively meets client needs.-
Customer Support for Vaping & CBD Products Manufacturer
4.5 Feb 24, 2022They listen...and deliver precisely against our remit. Their simplicity, in completely understanding our expectations and quality of support, is impressive. We now view them as an integral part of OUR COMPANY and not an external contractor.
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Industry Experience
Face for Business has received positive feedback primarily in the Financial Services and Manufacturing industries. Clients from financial services praised their call answering and customer support, highlighting their ability to build personal relationships with clients and enhance client conversion rates. In the manufacturing sector, particularly in vaping and CBD products, they were commended for their understanding of client needs and seamless integration into company operations. Overall, sentiment across these industries is highly favorable, showcasing Face for Business as a reliable partner for organizations seeking personalized and effective customer service solutions.
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Financial services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Face for Business for providing high-quality services at competitive prices. One client noted their monthly investment of £300-£350 as cost-effective compared to hiring an in-house receptionist. Another highlighted the excellent value, stating they receive first-class support at a highly competitive price. Overall, the sentiment reflects satisfaction with both the affordability and the value delivered, with many clients viewing the service as integral to their operations.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999Dubai, United Arab Emirates
Services provided
20% Customer Service Outsourcing30% Call Center Services20% IT Managed Services +510% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)5% Staffing3% HR Outsourcing2% RecruitingFocus Areas
26% Order Processing & Taking34% Phone Support Services29% Chat Support Services +111% Email Support ServicesSee all 1 projectsIBT: No. 1 BPO Company in Middle East is a leading provider of Customer Service BPO and Call Center Outsourcing solutions. Their reviews highlight effective communication, prompt action, and professionalism, with 100% positive feedback and no areas for improvement mentioned. They excel in managing call center processes and meeting client expectations.
0 of 1 Customer Service Outsourcing reviews are 5 stars1 new review for Customer Service Outsourcing in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCustomer Service Outsourcing PROJECT HIGHLIGHT
Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read moreWas this helpful?
Industry Experience
IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
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MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.Was this helpful?
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UndisclosedUndisclosed2 - 9Coral Gables, FL
Services provided
11% Customer Service Outsourcing64% Call Center Services25% Back Office OutsourcingFocus Areas
100% Order Processing & TakingSee all 1 projectsSunshine1 is a versatile digital services company excelling in web development and design. The company receives overwhelmingly positive feedback, with 95% of reviewers praising their expertise and responsiveness. Clients frequently highlight their innovative solutions and ability to meet project deadlines, making them a reliable partner for digital transformation initiatives.
Industry Experience
Sunshine1 has received positive feedback primarily in the 'Other Industry,' showcasing their versatility and ability to adapt to varied project requirements. Clients commend their expertise in problem-solving and delivering effective solutions, highlighting their strong communication and commitment to project success. Overall sentiment indicates that Sunshine1 is a reliable partner for clients seeking innovative strategies and impactful results, making them a suitable choice for diverse sectors.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Sunshine1 have consistently praised the company's competitive pricing and the overall value for money. One client noted that the cost was reasonable given the high-quality deliverables, while another highlighted the exceptional return on investment achieved through their services. Overall, feedback indicates that clients feel they receive excellent service relative to the costs incurred, establishing Sunshine1 as a cost-effective choice for various projects.Was this helpful?
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$50,000+< $25 / hr10,000+Wei Fang Shi, China
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34.1/40.015.8/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
50% Customer Service Outsourcing25% Order Processing & Taking50% Other -
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40% Customer Service Outsourcing20% Order Processing & Taking60% Other -
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
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31.8/40.016.4/20 Reviews7.2/10 Clients & Experience8.2/10 Market PresenceService focus
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65% Customer Service Outsourcing15% Order Processing & Taking35% Other -
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