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ReceptionHQ

Connect with your customers … anytime, anywhere

ReceptionHQ is a premium provider of Virtual Reception and Call Answering Services to clients ranging from sole traders, entrepreneurs and professional service providers to small businesses, governments, not-for-profits and corporates.

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    50 - 249
  • Locations
    Phoenix, AZ
  • Year founded
    Founded 2007

1 Locations

  • Phoenix , AZ

No have been added yet...

    Pricing Snapshot

    Min. project size Undisclosed
    Avg. hourly rate Undisclosed
    Rating for cost 0.7 /5

    What Clients Have Said

    ReceptionHQ offers monthly billing with annual costs ranging from $10,000 to over $10 million, providing significant time and cost savings for clients, such as $10,000 monthly for one client. Their services are user-friendly and efficient in handling high call volumes.

    This summary is based on verified Clutch reviews.

    Most Common Project Size

    < $10,000 based on 9 reviews
    < $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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    Highly Rated Similar Providers

    ReceptionHQ Review Insights

    Overall Review Rating

    4.2
    • Quality 0.9
    • Schedule 1.1
    • Cost 0.7
    • Willing to Refer 4.1

    Top Mentions

    Review Highlights

    • Need for More Personalized Features

      One area for improvement noted by clients is the need for more personalized features to better tailor the service to their specific needs.

    • Strong Referral Base

      Many clients came to work with ReceptionHQ through personal referrals, indicating strong word-of-mouth recommendations.

    • Reliable and Consistent

      Clients describe ReceptionHQ's services as reliable and effective in getting the job done, which aids in maintaining business continuity.

    • Long-Term Client Relationships

      ReceptionHQ has maintained long-term relationships with clients, some of whom have been using their services since 2014.

    • Effective Call Management

      ReceptionHQ is praised for their capability to handle a high volume of calls efficiently, saving clients significant time and money. For example, one client saved 100 hours and $10,000 monthly.

    • User-Friendly Services

      Clients appreciate the user-friendly nature of ReceptionHQ’s services, which simplify operations and improve communication with customers.

    ReceptionHQ Reviews

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    Services
    Project cost

    Answering & Office Support for Entertainment Service

    • Call Center Services
    • $10,000 to $49,999
    • Jan. 2014 - Ongoing
    3.5
    Quality
    3.5
    Schedule
    4.5
    Cost
    2.5
    Willing to Refer
    2.5

    "They get the job done."

    Nov 2, 2017
    Senior Manager of Customer Service, Entertainment Service
    Anonymous
    • Arts, entertainment & music
    • Lansdale, Pennsylvania
    • 11-50 Employees
    • Survey Response

    Customer Service and Support Management for Hospitality Firm

    • Call Center Services
    • $10,000,000 +
    • Mar. 2014 - Ongoing
    4.5
    Quality
    5.0
    Schedule
    5.0
    Cost
    4.0
    Willing to Refer
    5.0

    "They are the best."

    Nov 2, 2017
    HR Manager, Hospitality Service
    Anonymous
    • Hospitality & leisure
    • Chantilly, Virginia
    • 5,001-10,000 Employees
    • Survey Response

    Excellent Tool and Performance

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "It has performed every duty exactly as we needed it to. It is a modern tool for helping business calling needs."

    Jun 22, 2017
    Director, Administration
    Anonymous
    • Retail
    • Warrenton, Missouri
    • 1,001-5,000 Employees
    • Survey Response

    Cheap and Convenient Answering Service

    • Call Center Services
    • Less than $10,000
    3.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    3.0

    "We use all the features that it offers. It has done exactly as expected no problems whatsoever."

    Jun 21, 2017
    Director, IT
    Anonymous
    • Retail
    • Palmdale, California
    • 51-200 Employees
    • Survey Response

    ReceptionistHQ Provides Excellent Customer Service

    • Call Center Services
    • Less than $10,000
    5.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "It's so easy and has made sure zero calls are missed."

    Jun 21, 2017
    Executive, Sales
    Anonymous
    • Information technology
    • Aurora, Illinois
    • 51-200 Employees
    • Survey Response

    Quick Responses to Real Estate Customers

    • Call Center Services
    • Less than $10,000
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    4.5

    "I like the way they treat my customers and I haven't received a complaint about them yet."

    Jun 21, 2017
    Owner, Administration
    Anonymous
    • Real estate
    • Hesperia, California
    • 1-10 Employees
    • Survey Response

    Great Performance and Call Quality

    • Call Center Services
    • Less than $10,000
    3.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    3.5

    "It allows 24/7 communication with our customers. Performance has been great!"

    Jun 21, 2017
    Owner, Administration
    Anonymous
    • Retail
    • Cleveland, Ohio
    • 11-50 Employees
    • Survey Response

    Quality and Dependable Answering Service

    • Call Center Services
    • $10,000 to $49,999
    4.5
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    5.0

    "Its fast and easy to use."

    Jun 21, 2017
    Senior Manager, Business Development
    Anonymous
    • Manufacturing
    • Knoxville, Tennessee
    • 11-50 Employees
    • Survey Response

    ReceptionistHQ Helps Out in So Many Ways

    • Call Center Services
    • Less than $10,000
    4.0
    Quality
    n/a
    Schedule
    n/a
    Cost
    n/a
    Willing to Refer
    3.5

    "It just helps us out in so many ways."

    Jun 20, 2017
    Manager, Administration
    Anonymous
    • Automotive
    • McDonough, Georgia
    • 51-200 Employees
    • Survey Response

    Showing 1-9 of 9 Reviews

    Locations (1)

    2600 N Central Ave Phoenix, AZ, United States 85004

    31 - 40

    Contact ReceptionHQ

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