AgainAgain is a global BPO company providing customer support and lead generation services.
Driven by analysts, technologists and spreadsheet enthusiasts, we are helping companies to scale, by eliminating routine processes, quickly localizing in dozens of countries and attracting new clients.
Every month AgainAgain serves 600 thousand client requests and generates about 30 thousand leads for our partners.
Thanks to our comprehensive approach in qualifying and calculating the effectiveness of employees, our clients save up to 70% of costs in comparison to hiring and maintaining their own contact centers or sales departments, while getting providing service to their clients and improving their ROIs.
We already have the processes, systems and infrastructure in place to build a successful support and sales teams that will leverage our proven strategies and frameworks. Thus, ensuring faster turnaround time and higher efficiency in comparison to in-house operational departments setup.
- We support all types of clients, from startups to Fortune 500 - PCI/DSS L1 Service Provider Compliant - ISO/IEC 27001:2013 certified. - GDPR, CCPA and HIPAA compliance
By choosing AgainAgain as your solution provider, you can focus on growing your business while your clients receive the exceptional service they deserve. Contact us today to schedule a free audit of your sales and lead generation team, and let's discuss how we can be easily integrate our services and improve your current business operations.
1000+ professionals 5 locations +30 languages supported +100 clients in 12 countries
Min project size
$5,000+
Hourly rate
< $25 / hr
Employees
1,000 - 9,999
Year founded
Founded 2021
No have been added yet...
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
< $25
/hr
Rating for cost
5
/5
What Clients Have Said
Again Again Agency offers competitive pricing with packages ranging from $1,000 to $5,000 monthly. Clients report high satisfaction, noting significant lead generation results and responsiveness. Many clients recommend clear communication and detailed requirements to maximize value.
Clients reported high open and click-through rates for the email campaigns managed by Again Again Agency, indicating effective targeting and content.
Detailed and Accurate Market Research
Clients praised the agency's thorough market research and ability to create accurate customer profiles, which significantly contributed to the success of the campaigns.
No Major Areas for Improvement
Most clients did not identify any significant areas for improvement, indicating high levels of satisfaction with the agency's services.
Holistic Approach to Marketing
The agency's holistic approach, including market research, lead generation, and content creation, was well-received. Clients noted improvements in their overall marketing campaigns.
Commitment to Client Satisfaction
The agency's commitment to client satisfaction was frequently noted. Clients felt that the agency went above and beyond to meet their needs and expectations.
Lead Generation for Carpet Cleaning Services Company
Less than $10,000
Jan. - Feb. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
''Working with them was a once-in-a-lifetime experience.''
Feb 28, 2023
Marketing Assistant, Shinebright
Tarun Johal
Verified
Other industries
Liverpool, England
Phone Interview
Verified
A carpet cleaning services company hired Again Again Agency to provide lead generation services. They managed email marketing campaigns and other strategies.
Again Again Agency's work was instrumental in helping the client book 17 appointments with potential customers. Using email as their main tool, Again Again Agency led a punctual process. The client also praised their easygoing workflow.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m a marketing assistant at Shinebright, a carpet cleaning services company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Again Again Agency?
We needed help with lead generation for our business.
SOLUTION
What was the scope of their involvement?
Again Again Agency provided lead generation services, including an email marketing campaign and other different strategies based on results and feedback.
What is the team composition?
We worked with five members of Again Again Agency's team, including two researchers, one copywriter, an analyst, and a project manager.
How did you come to work with Again Again Agency?
A friend referred Again Again Agency to me, and after looking at their portfolio, we decided to work with them.
How much have you invested with them?
We spent less than $10,000 with them.
What is the status of this engagement?
We worked together from January–February 2023.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Again Again Agency did a great job. Thanks to their work, we had 17 appointments booked with hotels, which were amazing results. Overall, I was satisfied with their services and recommended them to my friends.
How did Again Again Agency perform from a project management standpoint?
Again Again Agency delivered on time and within budget. Regarding communication, we used email.
What did you find most impressive about them?
Again Again Agency's team delivered as expected and had a creative approach for new potential clients. We also like their easygoing workflow — working with them was a once-in-a-lifetime experience.
Are there any areas they could improve?
I didn't think there was anything they could improve on because they delivered according to our requests.
Do you have any advice for potential customers?
I recommend working with them because they do a good job.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Lead Generation for Architecture & Development Company
Less than $10,000
Feb. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“Again Again Agency has done an awesome job. We can barely believe what they’ve done in such a short time.”
Feb 22, 2023
Marketing Assistant, Buildwave
Ankita Shankar
Verified
Other industries
London, England
1-10 Employees
Phone Interview
Verified
Again Again Agency provides lead generation services for an architecture company. They find ideal buyers based on a database of potential clients and work on email outreach and cold emailing campaigns.
In just a month, Again Again Agency booked 23 appointments. The client is impressed with Again Again Agency’s outstanding delivery and efficiency. Moreover, the team is smart, committed, and great to work with. They stay on top of everything and communicate effectively through Skype calls.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m a marketing assistant at Buildwave. We’re an architecture company that provides architectural design and services.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Again Again Agency?
We wanted to find more leads that would be interested in our services.
SOLUTION
What was the scope of their involvement?
Again Again Agency provides lead generation services. We work with a database of potential clients, and Again Again Agency finds leads to match our ideal buyer. They started email outreach and cold emailing campaigns. They’ve also created an email structure for our potential customers.
What is the team composition?
We have two researchers, one email specialist, and an account manager.
How did you come to work with Again Again Agency?
Our web designer recommended them; they’d already worked with Again Again Agency. We looked at their portfolio and liked their work for other clients.
How much have you invested in them?
We’ve spent between $1,000–$2,000.
What is the status of this engagement?
We started working with them in February 2023, and it’s ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Again Again Agency has done an awesome job. We can barely believe what they’ve done in such a short time. They’ve booked 23 appointments so far, which is highly impressive.
How did Again Again Agency perform from a project management standpoint?
We communicate through Skype calls.
What did you find most impressive about them?
They’re doing an excellent job; we’ve liked everything so far. The team members work effectively and are smart in perceiving what we do. Overall, Again Again Agency is a great company to work with; they’re always on top of things.
Are there any areas they could improve?
No, there’s nothing to improve right now. We honestly appreciate their work; everything is fine.
Do you have any advice for potential customers?
They told us their research phase took about a week, but we were able to skip that because we had a ready-to-use database. Therefore, my advice is to provide a reference because it’ll definitely minimize the research phase in terms of time.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Digital Marketing for Cybersecurity Company
Less than $10,000
Dec. 2022 - Feb. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“Again Again Agency had a good understanding of our business; they were a pleasure to work with.”
Feb 22, 2023
Marketing Executive, XIZT DevOps Agency
Allison Ross
Verified
Other industries
United Kingdom
1-10 Employees
Phone Interview
Verified
Again Again Agency provided digital marketing and lead generation services for a cybersecurity company. They did email and content marketing, researched leads, created templates, and managed Instagram.
Internal stakeholders were highly satisfied with Again Again Agency’s performance; they found many qualified leads with great potential for the client’s company. Moreover, the team managed the project seamlessly, meeting deadlines, taking feedback, and communicating effectively via Zoom and emails.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the marketing executive at XIZT DevOps Agency, a cybersecurity company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Again Again Agency?
We wanted to improve our social media presence.
SOLUTION
What was the scope of their involvement?
Again Again Agency helped us expand our reach to potential customers worldwide. They worked on digital marketing, content marketing, and lead generation. The team helped us by sending cold emails, creating templates, and managing our Instagram marketing. They also researched potential leads and scheduled appointments.
What is the team composition?
We were in contact with the manager, but the whole team was involved in the project.
How did you come to work with Again Again Agency?
Our partners referred them. We chose them because Again Again Agency was affordable and effective; they were the best option for us.
How much have you invested with them?
We spent $2,500.
What is the status of this engagement?
We worked together from December 2022–February 2023.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Again Again Agency found many qualified leads that resulted in great potential for our company. We were very satisfied with their services.
How did Again Again Agency perform from a project management standpoint?
They met all the deadlines and were punctual. Moreover, the communication between our teams was excellent; our team really enjoyed it. We gave feedback and had a couple of Zoom calls. Additionally, we used emails to stay in touch.
What did you find most impressive about them?
Again Again Agency had a good understanding of our business; they were a pleasure to work with.
Are there any areas they could improve?
No, there wasn’t anything to improve.
Do you have any advice for potential customers?
I suggest having a clear idea of your target audience and ideal customer. Again Again Agency can help create a more accurate customer profile.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Digital Marketing for Digital Content Retailer
Content MarketingDigital StrategyEmail Marketing
Less than $10,000
Jan. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“Again Again Agency’s marketing approach has worked well for our campaigns.”
Feb 16, 2023
Marketing Executive, RLikes
Rudolf Grant
Verified
Advertising & marketing
Manhattan, New York
1-10 Employees
Phone Interview
Verified
Again Again Agency provides digital marketing services for a digital content retailer. They’re helping the client expand their content creators’ database through lead generation and email marketing campaigns.
Again Again Agency has helped the client expand their content creators’ database by 15%. The client has also received content requisitions for more content categories. Again Again Agency has shown their work’s value, meets deadlines, and stays on budget.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm a marketing executive at a company that sells digital audio content from content creators.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Again Again Agency?
We needed to expand our content creator’s database.
SOLUTION
What was the scope of their involvement?
Again Again Agency is helping us expand our content creator’s database through a custom digital marketing strategy. They’ve created lead generation and email marketing campaigns, and they're responsible for content creation, ad spending, and ad management.
What is the team composition?
I work mostly with Again Again Agency’s lead project manager.
How did you come to work with Again Again Agency?
We received one of Again Again Agency’s cold emails and liked their offer, so we contacted them.
How much have you invested with them?
We had an initial agreement with Again Again Agency for $1,000, although we’re planning on expanding it.
What is the status of this engagement?
We started working with Again Again Agency in January 2023, and our partnership is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Thanks to Again Again Agency’s marketing campaigns, we’ve increased our content creators’ database by 15%. We’ve also received new requisitions for other content categories.
Again Again Agency’s marketing approach has worked well for our campaigns. They’re meeting our expectations, and that is why we’ll extend our partnership.
How did Again Again Agency perform from a project management standpoint?
Again Again Agency meets deadlines and stays on budget. We communicate through Slack and email.
What did you find most impressive about them?
We’ve worked with other agencies before, and their results weren’t as good as the ones Again Again Agency has achieved. More so, their prices were higher. We’ve found a lot of value in Again Again Agency’s work.
Are there any areas they could improve?
I can’t think of anything for them to improve.
Do you have any advice for potential customers?
I recommend giving Again Again Agency your project’s KPIs and letting them do their job.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Lead Generation for Marketing Company
Digital Strategy
Less than $10,000
Feb. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
''Everything's great, and I appreciate their work.''
Feb 14, 2023
CTO, Inhive
Ronan Stewart
Verified
Other industries
United Kingdom
1-10 Employees
Phone Interview
Verified
A strategy development company has hired Again Again Agency to provide lead generation. Based on the research of the client's target, they're creating marketing campaigns to reach potential customers via email.
In a couple of weeks, Again Again Agency has helped the client book eight appointments for potential customers. Using Google Meet and a group chat, Again Again Agency leads a communicative and organized process. The client also praises their efficiency, which distinguishes them from other providers.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CTO at Inhive, a marketing company. We provide a whole ecosystem of solutions to create their graphics, motion design, and motion graphics. We also offer social media management (SMM) and all other services companies and freelancers need to represent themselves online.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Again Again Agency?
We wanted to start attracting more leads to our new website that we recently launched.
SOLUTION
What was the scope of their involvement?
Again Again Agency is helping us with market research and lead generation. They've proposed several options to jumpstart the process, and we began by creating the perfect customer profile, which describes the ideal persona of our customer, how our customer behaves, their needs, and so on. After we provided the information from our database about the stakeholders and clients, they started creating marketing campaigns.
Again Again Agency has divided the whole process into several phases. The first step is to create these campaigns and then build a database to assemble all the prospects that fit our perfect customer profile. The second phase is researching, writing, and sending emails to find qualified leads and book appointments for potential business engagements.
What was the team composition?
We only work directly with a project manager from their team, but several more people are involved, including lead researchers, deliverability specialists, and copywriters.
How did you come to work with Again Again Agency?
Our partners referred them to us.
How much have you invested with them?
We're paying $2,000 for their services on this project.
What is the status of this engagement?
We started working together in February 2022, and the engagement is still ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We've selected a package that includes 7–15 booked appointments, and so far, Again Again Agency has reached nearly half. They've booked eight appointments for us, which is a good result since we've been working together for only two weeks.
How did Again Again Agency perform from a project management standpoint?
Again Again Agency sticks to timelines and budgets. Regarding communication, we use Google Meet for our weekly calls, and we also have a group chat where we discuss the day-to-day activities and post any questions we may have. They're always available and in touch with us.
What did you find most impressive about them?
Again Again Agency has done a great and efficient job compared to what we were doing before engaging with them.
Are there any areas they could improve?
I don't think they can improve anything — everything's great, and I appreciate their work.
Do you have any advice for potential customers?
Come up with a clear understanding of how your customer should look because it makes it easier for them to create campaigns and perform more accurately.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Lead Gen & Email Outreach for Blockchain Game Finance Firm
AdvertisingEmail Marketing
Less than $10,000
Dec. 2022 - Jan. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“I was happy with their work.”
Feb 5, 2023
CTO, P Twelve
Jianqi Lee
Verified
Financial services
China
51-200 Employees
Phone Interview
Verified
Again Again Agency provided lead generation services for a blockchain game finance company. They searched for leads and contacted them via cold emails. They also proposed templates and new customer profiles.
The company was able to secure 23 appointments and two large clients, thanks to Again Again Agency’s work. The team managed the process smoothly and communicated proactively with the company to ensure they met expectations. Their members were also friendly, resulting in a fruitful collaboration.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CTO of P Twelve, a blockchain game finance company. We provide technologies, tools, and services for developers, players, and merchants.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Again Again Agency?
I wanted to get more B2B leads that would be interested in our software and services.
SOLUTION
What was the scope of their involvement?
Initially, Again Again offered 2–3 packages to us and created a list of prospects. We filled out a form and answered their questions. Their members spent one week investigating and researching our needs.
From there, Again Again searched for leads that matched our ideal buyer profile and reached out to them via cold emails. The team used various search methods and proposed new templates for emails. They came up with various scenarios of possible clients and their ideal customer profiles. Moreover, they showed us a list of potential clients that can be contacted. We went through that list, crossing some of them off while accepting many others.
What is the team composition?
We worked with two lead researchers, one email specialist, and a manager.
How did you come to work with Again Again Agency?
Our web design partners referred Again Again to us. They said they were a small but professional company.
How much have you invested with them?
We spent around $2,000.
What is the status of this engagement?
Our partnership lasted from December 2022–January 2023.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Again Again’s hard work resulted in 23 appointments. Out of the 23 appointments, we made two huge company clients — a great result for us.
How did Again Again Agency perform from a project management standpoint?
We liked their work because their process went smoothly without any delays. The team met deadlines and managed the project well. We had calls every Monday, and their members reached out to us when they had any questions.
Moreover, the Again Again team worked carefully. They were a new company and tried to meet all of our expectations, doing their job at the highest standards. We were truly satisfied with them.
For tools, we used Trello for collaboration. To communicate, we used email, Telegram, and Google Meet.
What did you find most impressive about them?
Their biggest strength is their teamwork. On top of that, their resources were truly friendly. We felt like we were working with friends. The working atmosphere was great.
Are there any areas they could improve?
No, there weren’t any. I was happy with their work.
Do you have any advice for potential customers?
Be active during the research phase. This will increase the accuracy of Again Again’s research work. Provide them with as much information as you can.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Email Marketing for Blockchain Staking Company
Email Marketing
Less than $10,000
Mar. - May 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their work is truly commendable."
Aug 25, 2023
Project Manager, Yoonly
Hira Raza
Other industries
Brookville, Ohio
Phone Interview
Again Again Agency provided email marketing for a blockchain staking company.
The client has experienced great success because of the services provided by Again Again Agency. The team delivered on time and on budget and was always available.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the project manager at Yoonly, a blockchain staking company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Again Agency?
We hired Again Again Agency to do our email marketing in order to attract more leads.
SOLUTION
What was the scope of their involvement?
Again Again Agency started our email marketing from scratch. We provided them with our company information and our target audience.
What is the team composition?
We worked with their lead researcher, email specialist, copywriter, and a project manager.
How did you come to work with Again Again Agency?
We found them in a Google search.
How much have you invested with them?
The project cost $3,500.
What is the status of this engagement?
We worked together between March–May 2023.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Again Again Agency has brought great success to us. Their work is truly commendable.
How did Again Again Agency perform from a project management standpoint?
They delivered on time and on budget. They were always available.
What did you find most impressive about them?
It’s impressive that Again Again Agency is so organized, and delivers on time and on budget.
Are there any areas they could improve?
No, everything is perfect.
Do you have any advice for potential customers?
Clearly communicate your needs to ensure a successful engagement with them.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Email Marketing for Cosmetic Products Company
Call Center ServicesEmail MarketingSales Outsourcing
Less than $10,000
Feb. - Mar. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“We’ve had excellent results from this collaboration.”
Aug 21, 2023
Project Manager, Shine-Cosmetics
Amina Al-Saadi
Other industries
Lindon, Utah
Phone Interview
A cosmetic products company hired Again Again Agency for lead generation and marketing services. The team created an individual database to help generate leads and sent monthly newsletters.
Since they engaged with Again Again Agency, the client has seen increases in high-quality leads and meetings. The service provider supplied excellent project management, and the team was communicative. The team consistently met the client's expectations and delivered on time and within budget.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am a project manager for Shine-Cosmetics.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Again Again Agency?
We hired Again Again Agency to help attract potential customers and establish first contact with those potential customers.
SOLUTION
What was the scope of their involvement?
Again Again Agency started by learning our client profile and analyzing our potential clients. They devised a sales strategy from there and developed new templates for us to establish content. The team was also tasked with sending monthly email newsletters, creating an individual database for generating leads, and scheduling high-ranking client meetings.
What is the team composition?
We worked with a project manager, an email specialist, and a copywriter.
How did you come to work with Again Again Agency?
We found Again Again Agency through a referral.
How much have you invested with them?
We spent about $3,000.
What is the status of this engagement?
We worked together between February–March 2023.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They managed to find a creative approach which led to a significant increase in our number of meetings. Again Again Agency created high-quality leads that helped create several new deals.
How did Again Again Agency perform from a project management standpoint?
We were very happy with the project management from Again Again Agency. The team was communicative and responsive; they also stayed on budget.
What did you find most impressive about them?
We’ve had excellent results from this collaboration and are completely satisfied with our partnership.
Are there any areas they could improve?
We were satisfied with the experience.
Do you have any advice for potential customers?
Share as much information as you can to increase the effectiveness of your work. Be clear on your requirements because that will make it easier for them to work.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Lead Generation for AI Feedback Analysis Company
Call Center Services
Less than $10,000
Mar. - May 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their communication skills were really good."
Aug 11, 2023
Project Manager, Aiintelli
Elisa Reynolds
Other industries
New York City, New York
11-50 Employees
Phone Interview
Again Again Agency provided lead generation services for an AI feedback analysis company. They researched the client's ideal customer, wrote email templates, built a prospect list, and reached out to prospects.
Again Again Agency’s work resulted in new partnerships for the client and 10 appointments with qualified leads. The team's impressive communication skills contributed to a successful engagement; email and Zoom facilitated communication. Again Again Agency was timely and worked within the budget.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m a project manager at Aiintelli, an AI-driven user feedback analysis company. Our platform allows users to easily dive into raw data and analyze it, making it easier to build features that users want.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Again Again Agency?
We hired them for lead generation and appointment booking services. We wanted more B2B leads that were interested in our services.
SOLUTION
What was the scope of their involvement?
Again Again Agency first offered us several packages, and we filled out a form, answered questions, and gave them information. They researched our ideal customers and, a week later, Again Again Agency created a list of prospects. Their team also proposed new email templates that we approved; they created these from scratch. Then, they reached out to them via email and calls.
What is the team composition?
We worked with 5–6 Again Again Agency teammates, including a lead researcher, email specialist, copywriter, and manager.
How much have you invested with them?
We spent about $2,000.
What is the status of this engagement?
Our partnership lasted from March–May 2023.
How did you come to work with Again Again Agency?
We found them through a Google search.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Again Again Agency’s hard work gave us 10 appointments with qualified leads, and we got new deals and partnerships with other companies; that’s a fantastic result for us.
How did the company perform from a project management standpoint?
Again Again Agency’s communication was really good. We emailed and had regular Zoom sessions every Friday. They also stayed on budget, which was really important. Finally, they met the proposed deadlines.
What did you find most impressive about them?
Their communication skills were really good.
Are there any areas they could improve?
No, there was nothing to improve.
Do you have any advice for future clients of theirs?
Have clear goals and give Again Again Agency as much information as possible; then, let them do their job.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"I already recommended them.
Lead Generation Services for Renewable Energy Provider
Sales Outsourcing
Less than $10,000
June - July 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“We were very happy with the quality of the work overall.”
Aug 7, 2023
Project Manager, ShovelHead
Rabia Khan
Energy & natural resources
Birmingham, England
11-50 Employees
Phone Interview
A renewable energy provider hired Again Again Agency for appointment booking and lead generation services. The team created a database of qualified prospects and sent out personalized cold emails.
Again Again Agency booked 12 appointments, and the client was highly satisfied with the quality of work provided. The team delivered on time and within budget, and the service provider was responsive. The process of working with Again Again Agency was smooth and efficient.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m a project manager for ShovelHead; we are a renewable energy provider.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Again Again Agency?
We wanted to outsource the appointment booking process to generate more leads.
SOLUTION
What was the scope of their involvement?
We started with discussions about our business and helped Again Again Agency understand what we do. After that, they analyzed our ideal customer profile, products, and target audience. They created a database of qualified prospects in a niche market, carefully reviewed emails, and crafted a sequence of personalized cold emails to schedule appointments. Again Again Agency also sent us CRM details; the team worked remotely.
What is the team composition?
We primarily worked with 3–4 members, including a project manager and a copywriter.
How did you come to work with Again Again Agency?
They were a referral.
How much have you invested with them?
We spent approximately $3,000.
What is the status of this engagement?
We worked together between June–July 2023.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Again Again Agency was able to book 12 appointments; we were very happy with the quality of the work overall.
How did Again Again Agency perform from a project management standpoint?
The team met deadlines and stayed within budget. Again Again Agency had excellent project management skills. They were highly responsive, communicative, and open to feedback. We communicated via Zoom.
What did you find most impressive about them?
We were highly impressed with the level of personalization in their cold emails. Their whole process was smooth and effective.
Are there any areas they could improve?
There’s nothing we can come up with at this point; they were outstanding.
Do you have any advice for potential customers?
The more detailed you are, the more accurate results they can provide.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 21-30 of
44 Reviews
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