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Top Virtual Receptionist Services

A reliable virtual receptionist service can elevate customer satisfaction, capture more leads, and free your in-house team to focus on high-value tasks. Clutch connects you with the world’s best virtual receptionist providers by collecting in-depth, verified client reviews and analyzing real project outcomes. Use our filters to sort firms by budget, industry focus, location, and more. Whether you need a 24/7 call-answering partner or bilingual receptionists, you’ll find a trusted option here—or explore providers in the United States, United Kingdom, and Canada.
Ratings Updated: January 28, 2026
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Inbound Services: Virtual receptionist

List of the Top Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

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    Reviews mention Exceptional performance

    VoiceNation has received exceptional feedback from clients, highlighting their outstanding customer service and effective communication. One client noted, "Their customer service has been great...always available and efficient," while another stated, "Clients love the service, saying it makes us look professional and organized." The consistent praise for responsiveness and professionalism underscores VoiceNation's commitment to client satisfaction, making them a trusted partner for businesses seeking reliable call management solutions.
    • 24/7 Answering Services for Life Coaching Company
      5.0 Feb 26, 2019

      They immediately started providing their service after our first payment, and they’re available 24/7. Even when we had a winter storm, they were still working. Their customer service is incredible, and they’re always energetic and willing to answer my questions.

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    • Call Center Services for Medical Staffing and Recruiting Co.
      5.0 Apr 8, 2022

      What they do is very valuable for us because it allows us to not hire a receptionist or handle these calls ourselves. As a small management staff of four people that manages over 200 people, it’s impossible for us to field all the calls we get. VoiceNation does this flawlessly 99.9% of the time, saving us a lot of work, effort, and headache. They’re outstanding with communication. They reply almost immediately to any requests of problems that we have and come up with answers very quickly.

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    18 of 50 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 50 Reviews

    Industry Experience

    Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.

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    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (40) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
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    Prialto Logotype

    Prialto

    5.0 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.

    See all 44 projects

    Reviews mention Collaborative

    The sentiment regarding collaboration with Prialto is overwhelmingly positive. Clients appreciate the proactive approach of the team, noting their commitment to a collaborative culture. One client highlighted that all team members, from the CEO to assistants, exemplify the company's values and actively seek process improvements. Additionally, they emphasized the team's availability and support in navigating complex business processes, fostering productive discussions and prioritization of activities that add value.
    • Staffing & Administrative Support for Financial Services Co
      5.0 Jun 22, 2023

      In addition to getting work done, all members of the team seek for ways to create value through process improvement and addressing issues as they come up. They are a good partner because they have a support infrastructure to support by PA making onboarding, training, and support less of a burden on me. We've had very active and productive discussions on project scope and landed on the appropriate prioritization of activities based on value-add to the business.

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    4 of 5 reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 5 times in the past 6 months

    Recent client reviews for Prialto reflect a strong overall sentiment, highlighting their effectiveness in improving operational efficiency and enhancing productivity. Clients noted significant time savings, such as saving three hours weekly and doubling client capacity due to streamlined administrative support. The team is commended for their proactive communication and project management, often delivering ahead of schedule. While some feedback suggests a need for deeper industry understanding, overall satisfaction remains high, indicating Prialto's service is a valuable asset for diverse businesses.
    Read 5 Recent Reviews
    1 of 1 Virtual receptionist reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Virtual receptionist Experience

    Prialto has received overwhelmingly positive feedback for its Virtual receptionist services, with 100% of reviewers highlighting strong customer support and seamless integration into their corporate culture. Clients appreciate the proactive service, timely responses (within 30 minutes), and efficient project management. Key strengths include exceptional customer service, effective scheduling, and continuous training for assistants. One client noted the company's commitment to their success, describing Prialto as an integral part of their team rather than an external consultant.

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    United States (36) Canada (1) England (1)
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  • CallTree BPO Logotype

    5.0 2 reviews
    $10,000+
    < $25 / hr
    50 - 249
    Tijuana, Mexico

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% Back Office Outsourcing +1
    20% Sales Outsourcing

    Focus Areas

    20% Virtual receptionist
    40% Answering services
    40% Inbound appointment scheduling

    CallTree BPO specializes in providing comprehensive Contact Center Services, including Customer Support Services and back-office support. The company is praised for its efficient project management, meeting deadlines, and attentive service, with 100% of reviews highlighting their exceptional ability to manage client needs and employee satisfaction consistently.

    See all 2 projects
    1 of 1 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support for Legal Assistance Document Processing Co

    5.0 — CallTree BPO provides customer support services for a legal assistance document processing company. They've assigned a team of call center representatives to assist the client with incoming Read more
    Read 1 Review

    Industry Experience

    CallTree BPO has demonstrated strong expertise in the legal industry, particularly in customer and back-office support, as evidenced by their effective handling of client inquiries for legal professionals. Clients praise their project management skills, timely team assembly, and attentive service. Overall sentiment is highly positive, with a specific emphasis on their ability to cater to businesses of all sizes. This provider is particularly well-suited for legal firms seeking reliable support services.

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    Legal

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with CallTree BPO's pricing structure, noting that they charge an hourly rate for teams, which provides flexibility for various business sizes. One client mentioned investing over $460,000, indicating a significant commitment while valuing the service's effectiveness. Overall, feedback highlights that CallTree BPO delivers good value for money, with a well-organized approach and attentive customer service, fulfilling client needs efficiently without noted areas for improvement.
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  • TravelsBpo Logotype

    4.8 4 reviews
    $1,000+
    < $25 / hr
    50 - 249
    New Delhi, India

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    TravelsBpo is a company specializing in Contact Center Services, offering both inbound and outbound call handling with a focus on customer support in the travel industry. Across reviews, 100% of clients highlight their efficiency, responsiveness, and ability to enhance customer satisfaction. Their professional approach, deep industry knowledge, and seamless integration into clients' operations consistently receive praise, with minor suggestions for enhanced reporting tools.

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    2 of 2 Call Center Services reviews are 5 stars
    2 new reviews for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support Services for Travel Solutions Company

    5.0 — TravelsBpo provided 24/7 multilingual customer support services for a travel solutions company. The team managed the client's customer support operations, focusing on inbound and outbound inquiries. Read more
    Read 2 Reviews

    Industry Experience

    TravelsBpo has demonstrated robust expertise across various industries, including Information Technology, Consulting, Advertising & Marketing, and Staffing & Recruiting. Clients notably praised their ability to enhance customer support efficiency, reduce response times, and improve satisfaction in the travel management sector. The company showcases strengths in project management, clear communication, and adaptability, positioning them as a valuable partner for businesses seeking to optimize customer experiences and operational efficiency in these sectors.

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    Information technology Consulting Other industries Advertising & marketing

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    Canada (1) India (1) Italy (1) England (1)
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  • RFS Business Solutions Pvt Ltd Logotype

    5.0 5 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Kolkata, India

    Services provided

    25% Call Center Services
    40% Back Office Outsourcing
    35% Customer Service Outsourcing

    Focus Areas

    40% Virtual receptionist
    50% Answering services
    10% Inbound appointment scheduling

    RFS Business Solutions Pvt Ltd is a versatile staffing and employer of record company, known for providing cost-effective solutions tailored to client needs. Reviews reveal a 100% positive feedback rate, highlighting their customer-focused approach, cultural alignment, and responsiveness in scaling teams and delivering customer support services. Clients appreciate their commitment to ongoing improvement and seamless communication.

    See all 5 projects

    Industry Experience

    RFS Business Solutions Pvt Ltd has received positive feedback primarily within the Software and Information Technology sectors. Clients have praised their commitment to customer service, effective team scaling, and responsiveness to project needs. The company has successfully supported clients in areas such as talent acquisition for tech teams and providing 24/7 customer support. Overall, RFS is recognized for its value-driven approach and strong cultural alignment, making it a suitable partner for businesses in tech-focused industries.

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    Select Industry to see insights

    Software Information technology

    Average Project Cost Breakdown

    What Clients Have Said

    Clients of RFS Business Solutions Pvt Ltd consistently highlight the company's competitive pricing and strong value for money. One client noted that RFS was chosen for its budget-friendly pricing and good cultural fit, emphasizing their satisfaction with the cost-effectiveness of the services provided. Another client echoed this sentiment, stating that RFS's pricing matched their budget while delivering quality support. Overall, the feedback suggests a positive perception of RFS's value relative to its costs.
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    Australia (1) Norway (1)
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  • HelloSells Logotype

    5.0 4 reviews
    Undisclosed
    < $25 / hr
    50 - 249
    Portland, OR

    Services provided

    40% Call Center Services
    30% Customer Service Outsourcing
    30% Sales Outsourcing

    Focus Areas

    10% Virtual receptionist
    50% Inbound appointment scheduling
    40% Answering services

    HelloSells is a company specializing in Contact Center Services, offering solutions in Inbound and Outbound Call Centers, Customer Support, and Telephonic Support. Reviews highlight their exceptional customer service, efficient call handling, and strong communication skills, with 100% of reviewers noting positive experiences. Clients are impressed by their adaptability and the professional appearance they bring to businesses, resulting in improved sales conversions and operational efficiency.

    See all 4 projects

    Reviews mention Helpful

    Clients have expressed high satisfaction with HelloSells, citing the professionalism of their agents and effective communication throughout the project. One client noted that the team helped streamline their processes and provided valuable integrations, enhancing overall service delivery. Additionally, the straightforward pricing model and customizable scripts were highlighted as significant benefits. However, some clients mentioned limitations in the scripting options, suggesting room for improvement in that area.
    • Call Center Services for Moving Company
      5.0 Jan 16, 2020

      Their agents are very professional. I listened to a few recorded calls and the only problems that their agents have had come up when there were holes in the script, I provided to them. They always answer the phone within the first ring, and they provide some free service integrations with booking software or logging on your HubSpot account, which was really helpful for us.

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    • Call Center Services for Moving Company
      5.0 Jan 16, 2020

      Our account manager was there to answer any questions I had outside of business hours, and then she would direct me to their tech director if the problem was a technical one.

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    • Call Center Services for Moving Company
      5.0 Jan 16, 2020

      HelloSells is just incredibly straightforward to work with. There’s no add on price for setup, you can have multiple lines with different scripts for each department, and just about anything else you need to accommodate your specific business. Your calls are rotated between the same 15–20 people, so their agents are able to get comfortable with your products and services and can help streamline the process a lot.

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    4 of 4 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Virtual Answering Services for Financial Services Co

    5.0 — HelloSells provides virtual answering services to prevent unanswered client calls for a financial solutions company. They integrated services with a CRM, offer technical tutorials, and manage IT Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (4)

    What Clients Have Said

    Clients consistently praise HelloSells for their competitive pricing and overall value for money. One client noted spending less than $1,000 with significant ROI, stating their services increased sales conversions. Another emphasized the affordability of their plans, paying only $99 per month for extensive support. Overall, feedback reflects satisfaction with the cost-effectiveness and quality of service provided, with clients feeling they receive excellent support without hidden fees or unexpected costs.
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    Charlotte, North Carolina (1) Athens, Ohio (1) Cincinnati, Ohio (1) Philadelphia, Pennsylvania (1)
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  • Digital Jockey Private Limited Logotype

    Digital Jockey Private Limited

    4.5 2 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    45% Call Center Services
    45% Sales Outsourcing
    10% Search Engine Optimization

    Focus Areas

    10% Virtual receptionist
    65% Answering services
    25% Inbound appointment scheduling

    Digital Jockey Private Limited, specializing in Contact Center Services, excels in filtering data to identify positive prospects for customer support and telemarketing services. With a 99% success rate in acquiring positive customers from prospects, reviewers commend their timely communication and enthusiasm, highlighting their efficiency and cost-effectiveness.

    See all 2 projects

    Reviews mention Honest

    Clients have praised Digital Jockey Private Limited for their honesty and commitment to delivering results. One client noted, 'I’ve dealt with multiple people in the past, but none of them showed up to work with the honesty that Digital Jockey showed.' They consistently exceeded expectations, making more calls than promised and providing transparent communication through daily recordings. Overall, the sentiment reflects a strong appreciation for their integrity and work ethic, with clients emphasizing their hardworking nature and dedication.
    • Digital Strategy & Voice Services for SaaS Platform
      4.0 Jul 29, 2020

      I’ve dealt with multiple people in the past, but none of them showed up to work with the honesty that Digital Jockey showed. Other companies would talk about contracts, how many calls they’d do, and how much reach-out they’d do. Digital Jockey did it out of the box. If they promised to do 100 calls per day, they’d sometimes call 200 times as well. They were honest in that all recordings were sent to me at the end of the day. Their team was hardworking and patient in getting leads.

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    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Leads Filtering & Prospecting for Earthing Mfg Company

    5.0 — Digital Jockey is conducting leads filtering and prospecting for an earthing manufacturing company. Their tasks include calling customers, as well as filtering the data list of prospects. Read more
    Read 1 Review

    Industry Experience

    Digital Jockey Private Limited has garnered positive feedback across the Energy & Natural Resources and IT Services industries. Clients commend their effectiveness in managing large data and generating leads with a focus on timely communication and follow-up. In IT Services, their expertise in sales pitches and customer outreach has been highlighted, emphasizing their hard work and honesty. Overall, Digital Jockey is recognized for its impactful contributions in customer acquisition and lead generation, making them a suitable partner for businesses in these sectors.

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    Energy & natural resources IT Services

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Digital Jockey Private Limited is frequently praised for its cost-effectiveness and value for money. One client noted their affordability and hard work, stating, "Digital Jockey was honest... and quite affordable as well." Another review highlighted their efficiency, indicating satisfaction with the investment made, which ranged from 40,000 to 50,000 Indian rupees. Overall, clients express a positive sentiment regarding the balance between cost and the quality of services provided.
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  • English Call Centre Logotype

    English Call Centre

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    40% Call Center Services
    30% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    15% Virtual receptionist
    60% Inbound appointment scheduling
    25% Answering services

    English Call Centre is a provider of comprehensive Contact Center Services, offering both inbound and outbound call handling with a focus on Customer Support Services. Reviews highlight the company's professionalism and adaptability, with 100% of feedback emphasizing their efficiency and seamless integration into client operations. Their commitment to enhancing client relationships through personalized communication is a recurring theme.

    See all 2 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Advertising Services Company

    5.0 — English Call Centre provided inbound and outbound call center services for an advertising services company. The team addressed inquiries, managed service-related requests, and monitored call Read more
    Read 1 Review

    Industry Experience

    English Call Centre has received positive feedback primarily in the Advertising & Marketing industry. Clients highlight their expertise in enhancing client communications and professionalism, leading to improved client satisfaction and efficient inquiry handling. The provider's strengths include adaptability, responsiveness, and effective project management. Their ability to integrate seamlessly into client operations has made them a valuable partner, particularly for businesses looking to strengthen their presence in English-speaking markets.

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    Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have highlighted English Call Centre's pricing as well-aligned with their budget, noting it provides good value for the cost. One client specifically mentioned that the pricing fit well within their budget while also delivering high-quality service. Overall, sentiment towards the company's value proposition is positive, with clients expressing satisfaction with the professionalism and responsiveness of the service, which contributed to improved client relationships and operational efficiency.
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  • GeBBS Healthcare Solutions Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Culver City, CA

    Services provided

    35% Call Center Services
    35% Customer Service Outsourcing
    30% Back Office Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    GeBBS Healthcare Solutions is a healthcare outsourcing company that provides services such as data entry, medical coding, and accounts receivables follow-up. They receive positive feedback for their quick turnaround times and responsive service, with most clients appreciating their accuracy and cost-effectiveness. However, 20% of the feedback suggests a need for more transparency in staff changes.

    See all 1 projects
    0 of 1 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Data Entry, Medical Coding & Voice Services for Billing Firm

    4.5 — GeBBS Healthcare Solutions was the outsourcing partner of a medical billing firm. They provided data entry, medical coding, AR follow-up, patient calls, and more. They were thoroughly trained and Read more
    Read 1 Review

    Industry Experience

    GeBBS Healthcare Solutions has demonstrated expertise primarily in the healthcare sector, specifically in revenue cycle management for medical practices, hospitals, and anesthesia groups. Clients have praised their responsiveness, fast turnaround times, and accuracy in medical coding and billing processes. Overall sentiment is positive, highlighting their ability to adapt and collaborate effectively, though some feedback suggests a need for clearer communication regarding staff changes. This makes them a strong contender for healthcare-related projects requiring reliable outsourcing solutions.

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    Healthcare

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients generally perceive GeBBS Healthcare Solutions as offering competitive pricing and good value for money. One client noted they chose GeBBS due to their competitive prices and the qualification of their staff. They invested approximately $17,000 monthly and appreciated the quick turnaround times and accuracy of work. However, there were concerns about transparency regarding staff changes, indicating a need for improved communication on employee assignments. Overall, the sentiment reflects satisfaction with the cost relative to the quality delivered.
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  • Digicon Technologies Ltd Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Dhaka, Bangladesh

    Services provided

    35% Call Center Services
    35% Corporate Training & Coaching
    30% IT Staff Augmentation

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Digicon Technologies Ltd is a proficient web development company known for creating consumer-focused websites. They were selected for their cultural alignment and cost-effectiveness. All reviewers noted their impressive time management and dedication, with 100% reporting satisfaction and no areas for improvement. The company consistently delivered ahead of schedule and required minimal revisions.

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    Industry Experience

    Digicon Technologies Ltd has demonstrated strong expertise in the Consumer Products industry, providing effective web solutions that align with corporate goals. Clients have praised their project management skills, timely delivery, and dedication to customer satisfaction. Overall sentiment is highly positive, indicating that organizations within the consumer packaged goods sector can confidently engage Digicon Technologies for their digital needs.

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    Select Industry to see insights

    Consumer Products

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients of Digicon Technologies Ltd express a positive sentiment regarding the company's cost-effectiveness and value for money. One client highlighted the 'good value for cost' and noted that the project outcomes closely aligned with their corporate objectives, requiring very few revisions. Additionally, they appreciated the company's dedication to meeting their needs efficiently, underscoring the overall satisfaction with the pricing relative to the quality of service provided.
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  • Grow Force Technology Co., Ltd. Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Beijing, China

    Services provided

    25% Call Center Services
    25% Custom Software Development
    25% Mobile App Development +1
    25% Web Development

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Grow Force Technology Co., Ltd. is a comprehensive Internet service provider offering website construction, Google promotion, and email creation services. The company received overwhelmingly positive feedback, with praise for their professionalism and effective project management. Approximately 100% of reviewers highlighted their exceptional customer service and proactive communication.

    See all 1 projects

    Industry Experience

    Grow Force Technology Co., Ltd. has demonstrated significant strengths in the manufacturing sector, particularly for companies seeking to enhance their online presence and expand into international markets. Clients praised their comprehensive Internet solutions, including website development and Google promotion, highlighting their proactive communication and professional service. The overall sentiment is highly positive, indicating a strong fit for manufacturing businesses aiming to improve branding and market reach.

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    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Grow Force Technology Co., Ltd.'s pricing and value for money, noting the comprehensive services provided for website construction and Google promotion, which cost approximately 30,000 to 40,000 RMB and 100,000 RMB annually, respectively. The positive sentiment is reinforced by consistent client inquiries generated through their effective marketing strategies and high-quality customer service, with no reported areas for improvement.
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  • ARC Business Process Outsourcing Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    50 - 249
    Stellenbosch, South Africa

    Services provided

    20% Call Center Services
    40% Sales Outsourcing
    30% Customer Service Outsourcing +1
    10% Back Office Outsourcing

    Focus Areas

    15% Virtual receptionist
    70% Answering services
    15% Inbound appointment scheduling

    ARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.

    See all 1 projects

    Industry Experience

    ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.

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    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    What Clients Have Said

    Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.
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  • Moree Logotype

    Moree

    4.8 5 reviews
    $5,000+
    Undisclosed
    10 - 49

    Services provided

    25% Call Center Services
    30% Email Marketing
    30% Sales Outsourcing +1
    15% Direct Marketing

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Moree is a company specializing in Contact Center Services, offering strategic support in generating qualified C-level meetings for businesses. They have received 100% positive feedback, particularly for their attention to detail and proactive approach in customer interaction. Clients appreciate their timely responses and the value-driven nature of the meetings they arrange.

    See all 5 projects

    Reviews mention Flexible

    Clients have expressed a highly positive sentiment regarding Moree's flexibility, highlighting their ability to adapt throughout the project. One client noted, "Moree provided ultimate flexibility," which allowed for adjustments that led to a better-than-expected ROI. Their responsiveness and willingness to incorporate feedback were also praised, with clients feeling that their needs were effectively addressed, enhancing overall satisfaction with the partnership.
    • Sales, Email Mktg & Lead Gen for Cloud Security Services Co
      4.5 Jun 21, 2024

      Moree provided ultimate flexibility. Typically with programs of this nature the end always looks different to the start and although there was good consistency nothing was out of the question which allowed us to generate a far better ROI than initially expected.

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    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Lead Generation for Data Security & Privacy Software Co

    5.0 — Moree provides lead generation services for a data security software firm. They're in charge of engaging with targeted accounts via phone calls and email. The goal is to secure meetings with C-level Read more
    Read 1 Review

    Industry Experience

    Moree has demonstrated expertise across diverse industries, including Information Technology, Supply Chain, Retail, and Software. Clients commend their exceptional project management, responsiveness, and ability to generate high-quality leads, particularly in IT and software sectors. The overall sentiment reflects strong satisfaction, with strengths noted in data-driven insights, campaign management, and a client-centric approach. Companies in need of lead generation and customer acquisition strategies would find Moree a suitable partner.

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    Select Industry to see insights

    Information technology Supply Chain, Logistics, and Transport Retail Software

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend Moree for providing excellent value for money, noting that their pricing aligns well with project budgets. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another stated, 'Flexibility allowed us to generate a far better ROI than initially expected.' Overall, the sentiment reflects satisfaction with the company's cost-effectiveness and the quality of service delivered.
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  • Remote Ops Solutions Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Phoenix, AZ

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    20% Back Office Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Remote Ops Solutions offers Customer Support Services, specifically focusing on procurement, fulfillment, and operational finance management. The overall feedback highlights their ability to meet or exceed expectations, demonstrating impressive communication and responsiveness. Clients appreciate their alignment with company values and the value provided for cost, with no areas identified for improvement.

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    Industry Experience

    Remote Ops Solutions has demonstrated expertise in the Food & Beverage and Advertising & Marketing industries, receiving positive feedback for their effective virtual assistant placements. Clients in the Food & Beverage sector highlighted their success in social media outreach and influencer engagement, while those in Advertising & Marketing praised their administrative support, allowing teams to focus on strategic tasks. Overall, sentiment is highly favorable, indicating that Remote Ops Solutions is a strong fit for businesses seeking skilled support in these sectors.

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    Select Industry to see insights

    Food & Beverage Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients express strong satisfaction with Remote Ops Solutions' pricing and value for money. One client noted the service as a 'great value' and suggested they could 'charge more' given the quality received. Another highlighted the affordability of their virtual assistant services, which allowed the client to focus on higher-level tasks, ultimately enhancing business efficiency. Overall, the sentiment is positive, with clients appreciating the effective cost-to-value ratio offered by the company.
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  • Artera Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Morbio Inferiore, Switzerland

    Services provided

    10% Call Center Services
    90% IT Managed Services

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Artera is a hosting service provider known for its premium support and managed hosting plans, as evidenced by their client reviews. Clients appreciate their quick, competent support, with 100% of reviewers highlighting their impressive expertise and responsiveness. Despite being a pricier option, clients are satisfied with their investment, valuing reliability and peace of mind.

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    Industry Experience

    Artera has demonstrated notable strengths in the Advertising & Marketing sector, particularly in providing premium hosting and support services. Clients appreciate their competent team, rapid response times, and proactive problem-solving ability, which significantly alleviates IT concerns. The overall sentiment reflects satisfaction with reliability and support quality, making Artera an ideal partner for businesses in need of robust hosting solutions in this industry.

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    Select Industry to see insights

    Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients commend Artera for its exceptional support and expertise, emphasizing that although their services are not the cheapest, the value received justifies the cost. One client noted that after experiencing issues with various hosting providers, they were willing to pay a premium for reliable service, stating, 'we are happy to pay more for getting more and not to think again about hosting.' Overall sentiment reflects satisfaction with the company's value for money.
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  • Dialnest PTE LTD Logotype

    Dialnest PTE LTD

    5.0 3 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    40% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1
    20% Sales Outsourcing

    Focus Areas

    20% Virtual receptionist
    40% Answering services
    40% Inbound appointment scheduling

    Dialnest PTE LTD is a proficient provider of Contact Center Services, specializing in both Inbound and Outbound Call Handling. Overall, they receive high praise for their efficient operations and timely delivery, with 100% positive feedback emphasizing their impressive employee efficiency and comprehensive customer support services.

    See all 3 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Software Development Company

    5.0 — Dialnest PTE LTD provided call center services for a software development company. The team managed inbound and outbound calls, provided tier-1 technical support, and delivered performance reports. Read more
    Read 1 Review

    Industry Experience

    Dialnest PTE LTD has received positive feedback particularly within the software and B2B SaaS industries. Clients commend their efficiency in customer support and sales outsourcing, noting significant improvements in sales growth, customer satisfaction, and digital presence. Their strengths lie in operational integration and tailored service delivery, making them a strong fit for software companies seeking scalable solutions. Overall, sentiment across these industries is highly favorable, indicating Dialnest's capability to impact operational efficiency and customer engagement positively.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently commend Dialnest PTE LTD for their competitive pricing and strong value for money. One client highlighted their selection due to 'good value for cost' and another noted that their 'pricing fit our budget.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable outcomes such as improved sales and customer satisfaction.
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    India (1) Singapore (1)
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  • Alpha Assistant Logotype

    Alpha Assistant

    4.6 11 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    10% Call Center Services
    20% Back Office Outsourcing
    15% Finance & Accounting Outsourcing (FAO) +7
    15% Social Media Marketing
    10% Customer Service Outsourcing
    10% Sales Outsourcing
    5% Digital Strategy
    5% HR Outsourcing
    5% Recruiting
    5% Staffing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Alpha Assistant is a company specializing in Contact Center Services and Customer Support Services, providing inbound and outbound call center solutions. Reviews indicate mixed feedback: one client praised their exceptional responsiveness and high standards, whereas another encountered billing issues and poor service management, leading to dissatisfaction. Approximately 50% of the reviews are positive, highlighting their commitment and results-driven approach.

    See all 11 projects
    1 of 2 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Hydration Company

    5.0 — Alpha Assistant provides call center and customer support services for a hydration company. The team provides customer support via calls, chats, and emails from customers and manages workflows. Read more
    Read 2 Reviews

    Industry Experience

    Alpha Assistant has demonstrated expertise across various industries, including Financial Services, Food & Beverage, Retail, Telecommunications, Business Services, and Advertising & Marketing. Clients appreciate their strong communication, project management, and efficient problem-solving, noting significant outcomes such as increased sales, improved customer satisfaction, and effective talent acquisition. Overall sentiment is positive, with particular strengths in financial tracking and customer support. However, one review highlights potential challenges in commitment and execution in the Consumer Products & Services sector.

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    Select Industry to see insights

    Financial services Food & Beverage Retail Telecommunications Business services Advertising & marketing Consumer products & services

    View projects from:

    New York City, New York (2) Jacksonville Beach, Florida (1) Orlando, Florida (1) Austin, Texas (1) Chicago, Illinois (1) Columbus, Ohio (1) Los Angeles, California (1) Phoenix, Arizona (1) Cheyenne, Wyoming (1)
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  • Axcim Business Solutions Logotype

    Axcim Business Solutions

    4.8 3 reviews
    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    10% Call Center Services
    20% Accounting
    20% Back Office Outsourcing +3
    20% Customer Service Outsourcing
    20% Finance & Accounting Outsourcing (FAO)
    10% HR Outsourcing

    Focus Areas

    60% Virtual receptionist
    40% Answering services

    Axcim Business Solutions is a financial and HR outsourcing company known for their exceptional service delivery and effective project management. Their expertise and innovative solutions have led to significant operational improvements for clients, with 100% of reviews noting timely deliverables and positive outcomes, particularly in financial and HR management. Additionally, their flexibility and strong communication are consistently praised.

    See all 3 projects

    Reviews mention Understands their clients' needs

    Axcim Business Solutions has received positive feedback for their deep understanding of client needs. Clients highlighted their flexibility and agility in providing tailored solutions, noting a keen awareness of specific requirements. One client emphasized their capacity to adapt to changing circumstances, which significantly improved operational efficiency. Overall, the sentiment reflects a strong alignment between Axcim's services and client expectations, with clients expressing satisfaction and a commitment to ongoing collaboration.
    • Finance & HR Outsourcing for Lead Gen & Staff Aug Company
      4.5 Apr 22, 2024

      Working with Axcim for our office HR, finance, and accounting outsourcing needs has been an immensely positive experience. Their dedication to delivering exceptional results was evident from the outset. When evaluating the measurable outcomes of the project, it's clear that they excelled in driving progress and success. Their capacity to swiftly adapt to changing circumstances and their keen understanding of our specific needs was paramount.

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    Industry Experience

    Axcim Business Solutions has received positive feedback primarily in the Human Resources and Software industries. Clients commend their expertise in outsourcing services, including accounting, HR, and financial management, highlighting their ability to deliver timely and professional results. They are recognized for their flexibility, effective communication, and thorough understanding of client needs. Overall, sentiment in both industries is highly favorable, making Axcim a strong candidate for businesses seeking reliable support in HR and software-related financial processes.

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    Human Resources Software

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding Axcim Business Solutions' pricing and value for money. One client noted that the pricing fits their budget and emphasized the company's good value for cost. Another client highlighted their reasonable hourly billing structure, which contributed to streamlining accounting processes. Overall, feedback indicates that Axcim provides exceptional services at competitive rates, making them a favorable choice for businesses seeking cost-effective solutions.
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  • Y-CON BPS Logotype

    Y-CON BPS

    5.0 1 review
    $5,000+
    < $25 / hr
    50 - 249

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Language Interpretation

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    Y-CON BPS specializes in Contact Center Services, delivering comprehensive Customer Support Services, Inbound and Outbound Call Center functions, and Telephonic Support. Their reviews highlight a significant positive impact, with a 98% order accuracy and a 28% conversion rate increase. Impressively, 100% of feedback underscores their professionalism and adaptability, with room for further improvement in peak-hour coverage and strategic insights.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support Services for Foam Pillows & Mattresses Co

    5.0 — Y-CON BPS provides customer support services for a foam pillows and mattresses company. The team manages interactions via chat and phone, resolves inquiries, and implements follow-up for cart Read more
    Read 1 Review

    Industry Experience

    Y-CON BPS has received positive feedback primarily from the manufacturing industry, specifically related to customer interaction management and sales optimization for products like memory foam mattresses. Clients noted significant improvements in customer satisfaction (CSAT) metrics, conversion rates, and order accuracy. The provider's strengths include effective communication, professionalism, and the ability to deliver measurable results. Potential clients in manufacturing can expect a strong fit, particularly for projects focused on enhancing customer service and sales processes.

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    Manufacturing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed high satisfaction with Y-CON BPS, noting that their services provide excellent value for money. One client highlighted a significant conversion rate increase from 12% to 28% and a CSAT score improvement from 4.1 to 4.8 out of 5, showcasing effective outcomes relative to cost. The professionalism and responsiveness of the team were particularly praised, although there were suggestions for expanded support during peak hours to enhance service further.
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  • ALPHA BPO Corp Logotype

    5.0 3 reviews
    $5,000+
    < $25 / hr
    10 - 49
    Miami, FL

    Services provided

    20% Call Center Services
    30% Customer Service Outsourcing
    25% Back Office Outsourcing +2
    15% IT Managed Services
    10% Digital Strategy

    Focus Areas

    20% Virtual receptionist
    50% Inbound appointment scheduling
    30% Answering services

    ALPHA BPO Corp is a distinguished provider of Contact Center Services, specializing in Customer Support, Inbound and Outbound Call Center solutions. The company has received predominantly positive feedback, with clients noting a productivity increase of 80% and cost reduction by 50%. Approximately 100% of reviewers highlight their deep industry experience and efficient service delivery.

    See all 3 projects

    Reviews mention Great project management

    Clients have praised ALPHA BPO Corp for their exceptional project management capabilities. One client noted that the team effectively handles project management, providing innovative solutions based on shared ideas. Overall, the sentiment is highly positive, with clients expressing satisfaction with the collaboration and improvements in customer experience since engaging with ALPHA BPO.
    • Outsourced Customer Service for Telecommunications Firm
      5.0 Jan 14, 2022

      They handle project management amazingly well. I share my ideas with the team and they come up with great solutions to implement into a project.

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    2 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support for Internet Service Provider

    5.0 — An internet service provider engaged with ALPHA BPO LLC for their 24/7 customer and IT support services. The team was highly trained to handle customer concerns and remedy issues. Read more
    Read 2 Reviews

    Industry Experience

    ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.

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    IT Services Software

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive ALPHA BPO Corp as providing excellent value for money, with feedback highlighting significant cost reductions and improved productivity. One client reported a 50% decrease in costs while increasing productivity by 80%. Another client noted an investment of $20,000–$30,000, praising the efficiency and partnership-like approach of ALPHA BPO. Overall, the sentiment reflects satisfaction with their pricing relative to the quality of service delivered.
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  • WERVAS Virtual Assistant Services Logotype

    WERVAS Virtual Assistant Services

    5.0 4 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    10% Call Center Services
    30% Back Office Outsourcing
    15% AI Development +4
    15% Generative AI
    10% Customer Service Outsourcing
    10% Sales Outsourcing
    10% Web Development

    Focus Areas

    40% Virtual receptionist
    40% Answering services
    20% Inbound appointment scheduling

    WERVAS Virtual Assistant Services is a company specializing in staffing and personal assistant services. The reviews highlight their strong ethical standards and excellent communication, with 100% positive feedback on their impact in recruitment and team coordination. Clients noted no areas for improvement, emphasizing effective workflow and ease of collaboration.

    See all 4 projects

    Industry Experience

    WERVAS Virtual Assistant Services has garnered positive feedback primarily from the Information Technology sector, specifically from a startup consulting company specializing in Salesforce services. Clients commend their effective staffing solutions, personal assistant services, and team coordination, emphasizing high ethical standards and excellent communication. The overall sentiment is favorable, indicating that WERVAS is a strong fit for technology-driven projects requiring reliable support and coordination.

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    Information technology

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed that WERVAS Virtual Assistant Services offers competitive pricing while delivering substantial value. One client highlighted their positive impact on team growth and recruitment efficiency, noting the high ethical standards and communication quality of the team. Overall, the sentiment indicates that clients perceive the services as cost-effective, contributing significantly to project success without any notable areas for improvement.
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  • IBT: No. 1 BPO Company in Middle East Logotype

    4.0 1 review
    $50,000+
    Undisclosed
    1,000 - 9,999
    Dubai, United Arab Emirates

    Services provided

    30% Call Center Services
    20% Customer Service Outsourcing
    20% IT Managed Services +5
    10% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    5% Staffing
    3% HR Outsourcing
    2% Recruiting

    Focus Areas

    20% Virtual receptionist
    60% Answering services
    20% Inbound appointment scheduling

    IBT: No. 1 BPO Company in Middle East is a leading provider of Contact Center Services, specializing in Customer Support Services and Call Handling. Their reviews reflect a high level of professionalism and effective communication, with 100% of feedback highlighting their prompt actions and successful achievement of agreed KPIs, making them a reliable choice for telephonic support needs.

    See all 1 projects
    0 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Eyecare Hospital

    4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more
    Read 1 Review

    Industry Experience

    IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.

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    Select Industry to see insights

    Medical

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.
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  • Bewage Technologies Logotype

    5.0 7 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Chennai, India

    Services provided

    15% Call Center Services
    50% Back Office Outsourcing
    25% Social Media Marketing +1
    10% Customer Service Outsourcing

    Focus Areas

    30% Virtual receptionist
    40% Answering services
    30% Inbound appointment scheduling

    Bewage Technologies is a customer support outsourcing company, providing end-to-end service solutions, including live chat, phone, and email support. Reviews highlight their exceptional responsiveness and value for cost, with 100% of reviewers praising their project management and commitment to customer satisfaction. Many note significant improvements in customer metrics, such as a 25% increase in conversion rates.

    See all 7 projects

    Reviews mention Great project management

    Clients have consistently praised Bewage Technologies for their exceptional project management capabilities. One client noted 'outstanding management and internal support' with effective training and quality assurance, which exceeded the expectations of a small company. The responsiveness and perfect execution of tasks were highlighted as key strengths, emphasizing Bewage's commitment to customer satisfaction and operational excellence.
    • Customer Service Outsourcing for Consumer Retail Company
      5.0 May 2, 2025

      Outstanding management and internal support with direct supervision, training support, SOP creation and quality assurance team. They were responsive and executed everything perfectly.

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    Industry Experience

    Bewage Technologies has demonstrated expertise across various industries, including Consumer Products, Financial Services, Information Technology, Retail, and Consulting. Clients commend their responsiveness, effective customer support, and ability to enhance operational efficiency. In Consumer Products, they improved conversion rates significantly. In Financial Services, they aided in scaling operations and delivering insightful analyses. Overall, the sentiment is highly positive, making Bewage Technologies a strong candidate for businesses seeking customer service solutions across these sectors.

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    Select Industry to see insights

    Retail Consumer Products Financial services Information technology Consulting

    Average Project Cost Breakdown

    Less than $10,000 (5)

    What Clients Have Said

    Clients consistently express satisfaction with Bewage Technologies' pricing, noting it fits their budgets and provides good value for the cost. One client emphasized, 'Pricing fit our budget' and 'Good value for cost,' reflecting a common sentiment across reviews. Additionally, clients appreciated the quality of service relative to the cost, with one stating, 'We’ve seen an incredibly high level of service,' further reinforcing the perception of value received.
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    Kansas City, Missouri (1) Providence, Rhode Island (1) Sheridan, Wyoming (1) Fairfax, Virginia (1) Teterboro, New Jersey (1)
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  • Sonnecto Logotype

    5.0 2 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Prishtina, Kosovo

    Services provided

    10% Call Center Services
    20% Custom Software Development
    20% IT Staff Augmentation +4
    15% Customer Service Outsourcing
    15% Finance & Accounting Outsourcing (FAO)
    10% Back Office Outsourcing
    10% Web Development

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    Sonnecto is a business process outsourcing company offering services in lead generation, customer support, software development, and digital marketing. Overall, they receive positive feedback, with clients praising their adaptability, effective project management, and strategic partnership. Approximately 90% of reviewers highlight their strong communication skills and innovative problem-solving approach, while some suggest expanding their service offerings.

    See all 2 projects

    Reviews mention Accommodating

    Clients consistently highlight Sonnecto's accommodating nature, noting their proactive approach in addressing challenges. One client emphasized how Sonnecto's team embraced their operational needs, adapting to varying demands and effectively solving problems as they arose. They appreciated the methodical project management process, which involved regular meetings and open communication. Overall, feedback indicates a strong sentiment of satisfaction with Sonnecto's flexibility and commitment to being a dedicated partner in their clients' growth.
    • Holistic Staff Augmentation for IT School
      5.0 May 21, 2020

      They work as a dedicated partner rather than just providing staff, contributing to strategic projects. We talk with their management team so they can understand how we’re trying to scale and expand to new markets and develop additional projects. Then, they can pivot their teams. As much as we’re one team they have their hands in the mix as to directing the leads overseas. Everyone is well-aligned with high-level priorities.

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    Industry Experience

    Sonnecto has demonstrated its expertise primarily in the IT Services and education sectors. Clients have praised their ability to enhance lead generation and operational scalability, particularly for SaaS companies and coding schools. Feedback highlights their commitment to using innovative technologies and providing dedicated support teams, contributing positively to clients' growth and efficiency. The overall sentiment is highly favorable, suggesting that companies in IT and education looking for outsourcing support and development capabilities would find Sonnecto a valuable partner.

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    IT Services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight Sonnecto's cost-effectiveness and the substantial value they provide for their investment. One client noted an investment of over $50,000, resulting in significant lead generation and operational efficiency improvements. Another emphasized that Sonnecto's extensive resources allowed them to scale operations that would have been unaffordable otherwise. Overall, feedback reflects a strong sentiment that Sonnecto offers competitive pricing aligned with high-quality service and support.
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    Ireland (1) United States (1)
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  • Call2Customers.ae Logotype

    Call2Customers.ae

    5.0 2 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    30% Call Center Services
    30% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    10% HR Outsourcing
    10% Sales Outsourcing

    Focus Areas

    40% Virtual receptionist
    30% Answering services
    30% Inbound appointment scheduling

    Call2Customers.ae is a Customer Service Center specializing in Contact Center Services, including Inbound and Outbound Call Center operations for enhanced customer engagement. Reviews indicate a 100% satisfaction rate, highlighting their professionalism, timely delivery, and ability to effectively connect with diverse audiences, making them an exceptional partner for telephonic support and customer care services.

    See all 2 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center & Outreach Services for Sports Club

    5.0 — Call2Customers.ae provided inbound and outbound call services for a sports club. The team handled ticketing inquiries, match schedules, fan-related questions, and outreach campaigns, and provided Read more
    Read 1 Review

    Industry Experience

    Call2Customers.ae has demonstrated expertise primarily in the Sports and Recruitment industries. Clients in the Sports sector highlighted their ability to enhance fan engagement and streamline communication, resulting in increased satisfaction and attendance. In the Recruitment industry, feedback emphasized improved operational efficiency and data management, enabling teams to focus on core activities. Overall, sentiment across both industries is highly positive, showcasing Call2Customers.ae's strengths in communication, project management, and tailored solutions.

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    Sports Other industries

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Call2Customers.ae has received positive feedback regarding their overall cost and value for money. Clients appreciated that their pricing fit within budget constraints while providing good value. For example, the President of Banaat FC highlighted that their budget considerations were met, and Kingston Stanley's Managing Director noted the good value for cost. Overall, clients expressed satisfaction with the services provided and the return on investment, indicating that Call2Customers.ae exceeded expectations in delivering quality outcomes at a reasonable price.
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  • Numa Logotype

    5.0 5 reviews
    Undisclosed
    Undisclosed
    10 - 49
    Oakland, CA

    Services provided

    40% Call Center Services
    40% Customer Service Outsourcing
    20% Sales Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Numa is a communications solutions company offering services such as automated call management and text messaging integration for businesses. The reviews indicate a high level of customer satisfaction, with approximately 100% of reviewers emphasizing their exceptional customer service and efficiency. Clients appreciate Numa's ability to enhance communication accessibility and streamline operations, which has been critical in retaining customers and improving overall service delivery.

    See all 5 projects

    Reviews mention Timely

    Numa has received positive feedback regarding their timeliness in communication and project execution. Clients noted that Numa's team was 'responsive, courteous, and talented,' ensuring that all incoming customer inquiries were addressed promptly. The implementation was described as the 'easiest company-wide technology update' with seamless execution from the start. Furthermore, Numa maintained open lines of communication post-implementation, making timely improvements without prompting, which greatly enhanced the client experience.
    • Call Management Service for Athletic Shoe Retailer
      5.0 Mar 1, 2020

      Numa took the time to understand exactly what we needed and then curated the presentation to our needs. Upon activation, they stayed on schedule and set reasonable expectations for timelines. After the system was operational, they continued to make improvements even when we didn't request them.

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    Industry Experience

    Numa has demonstrated considerable expertise in the Arts, Beauty & Cosmetics, Retail, Real Estate, and Hospitality industries. Clients commend Numa for enhancing customer communication, improving service efficiency, and facilitating seamless operations. In the Beauty and Retail sectors, feedback highlights increased appointment bookings and effective call management. In Real Estate and Hospitality, users appreciate the quick response capabilities and customized solutions. Overall, Numa is viewed favorably across these industries for its exceptional customer service and impactful technological solutions.

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    Select Industry to see insights

    Arts, entertainment & music Beauty & Cosmetics Retail Real estate Hospitality & leisure

    Average Project Cost Breakdown

    Less than $10,000 (5)

    What Clients Have Said

    Clients generally express strong satisfaction with Numa's cost-effectiveness and value for money. One reviewer highlighted their investment of approximately $150 per month, finding it essential for managing call volume and enhancing customer service. Another client noted that Numa's service significantly reduced the need for additional staffing, thus saving costs. Overall, the sentiment reflects that Numa delivers excellent service and support, while offering a competitive pricing structure that meets the needs of small to medium-sized businesses.
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    Washington, District of Columbia (1) Kansas City, Missouri (1) Pasadena, California (1) Portland, Oregon (1) Virginia Beach, Virginia (1)
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  • Staybright Design Private Limited Logotype

    5.0 10 reviews
    Undisclosed
    < $25 / hr
    10 - 49
    Kolkata, India

    Services provided

    40% Call Center Services
    30% Search Engine Optimization
    10% Back Office Outsourcing +2
    10% Content Writing Services
    10% Sales Outsourcing

    Focus Areas

    20% Virtual receptionist
    40% Answering services
    40% Inbound appointment scheduling

    Staybright Design Private Limited is a company specializing in Customer Support Services, including comprehensive call handling and telephonic support. With a focus on enhancing customer satisfaction, they have received overwhelmingly positive feedback, demonstrating excellent project management and responsiveness. Approximately 100% of reviewers commend their professionalism and commitment to customer care.

    See all 10 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Precision Parts Manufacturing Co

    5.0 — Staybright Design Private Limited provided customer support services for a precision parts company. The team handled customer inquiries, resolved technical issues, and managed complaints and Read more
    Read 1 Review

    Industry Experience

    Staybright Design Private Limited has demonstrated expertise across various industries including Advertising & Marketing, Food & Beverage, Real Estate, and Manufacturing. Clients noted significant improvements in sales strategies, customer support services, and project management, leading to enhanced customer satisfaction and engagement. Overall sentiment is highly positive, especially in the Advertising & Marketing and Food & Beverage sectors, indicating a strong fit for businesses seeking to optimize sales processes and customer engagement strategies.

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    Advertising & marketing Food & Beverage Real estate Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently highlight Staybright Design Private Limited's competitive pricing and overall value for money. One client noted the 'good value for cost' in selecting them for customer support services, while another emphasized their 'pricing fit our budget.' Overall sentiment reflects satisfaction with the quality of service relative to costs, as clients reported significant improvements in engagement and customer satisfaction, validating the company's cost-effectiveness.
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  • GravityBPO Logotype

    4.7 3 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Rawalpindi, Pakistan

    Services provided

    40% Call Center Services
    50% Customer Service Outsourcing
    5% Sales Outsourcing +1
    5% Transcription

    Focus Areas

    20% Virtual receptionist
    50% Inbound appointment scheduling
    30% Answering services

    GravityBPO is a telemarketing services company specializing in Contact Center Services, providing lead generation through a robust outbound call center. Their reviews highlight a strong ability to analyze and enhance client marketing strategies, resulting in numerous positive leads. While 100% of feedback praises their insightful analysis, there is a noted need for team expansion to improve their service delivery.

    See all 3 projects
    0 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Telemarketing & Lead Generation for IT Firm

    4.5 — After conducting an analysis of an IT firm’s business, GravityBPO provided them with telemarketing services to improve the client’s lead generation. Those leads were followed up on by the Read more
    Read 1 Review

    Industry Experience

    GravityBPO has demonstrated expertise primarily in the IT services industry, notably within blockchain and medical sectors. Clients praised their thorough analysis and effective telemarketing strategies that resulted in positive lead generation and sales growth. Overall, feedback highlights their analytical strengths and impactful project management, though some reviews suggest a need for team expansion. Potential clients in IT, particularly those focusing on blockchain and medical services, may find GravityBPO to be a suitable partner.

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    IT Services

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive GravityBPO as offering good value for money, particularly highlighting their thorough initial analysis of existing marketing efforts. For instance, one client noted a $9,000 investment led to substantial lead generation, which positively impacted their sales. While there were initial delays in performance, the overall sentiment is favorable, with clients recommending the company for its insightful services, albeit suggesting the need for team expansion.
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  • Elegance Outsource Pvt Ltd Logotype

    Elegance Outsource Pvt Ltd

    5.0 1 review
    Undisclosed
    < $25 / hr
    10 - 49

    Services provided

    50% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +2
    5% Finance & Accounting Outsourcing (FAO)
    5% Sales Outsourcing

    Focus Areas

    15% Virtual receptionist
    70% Answering services
    15% Inbound appointment scheduling

    Elegance Outsource Pvt Ltd is a Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Centers. Overall feedback is 90% positive, highlighting their 24/7 availability and effective communication. Clients appreciate their cost-effective solutions and high-quality service, though some suggest streamlining communication to one point of contact.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center & Customer Service Outsourcing for Minicab Co

    5.0 — Elegance Outsource Pvt Ltd provides ongoing call center services for a minicab company. The team is responsible for handling customer service, booking, and solving payment issues. Read more
    Read 1 Review

    Industry Experience

    Elegance Outsource Pvt Ltd has demonstrated expertise in the transportation industry, particularly in providing customer support services for taxi and minicab operations. Clients commend their ability to reduce operational costs, enhance call quality, and improve customer satisfaction through effective communication and 24/7 availability. Overall sentiment in this sector is highly positive, with notable strengths in flexibility and service quality, making them a suitable partner for businesses seeking reliable operational support.

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    Transportation

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have noted that Elegance Outsource Pvt Ltd offers strong value for money, with one reviewer highlighting their pricing as fitting within budget while delivering quality service. The company has successfully reduced operational costs and increased customer satisfaction, further demonstrating their cost-effectiveness. However, some clients suggested the need for more flexible pricing structures, including commission-based options, to enhance value. Overall, sentiment regarding cost and value is positive.
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  • Prooffice Assist Logotype

    Prooffice Assist

    5.0 1 review
    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    20% Call Center Services
    20% Content Writing Services
    20% Transcription +4
    10% Back Office Outsourcing
    10% Business Consulting
    10% Corporate Travel Management
    10% Customer Service Outsourcing

    Focus Areas

    50% Virtual receptionist
    25% Answering services
    25% Inbound appointment scheduling

    Prooffice Assist is a company specializing in administrative and customer support services, including telephonic support and call handling. Overall, 100% of the feedback is positive, highlighting their exceptional communication, responsive management, and top-notch administration team, which significantly improved clients' processes and efficiency.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Back-Office Outsourcing & Call Svcs for Health Training Co

    5.0 — A healthcare training company hired Prooffice Assist to provide back-office outsourcing and call center services. The team was responsible for various administrative services and streamlining daily Read more
    Read 1 Review

    Industry Experience

    Prooffice Assist has received positive feedback primarily from the healthcare training industry. Clients commend their ability to streamline administrative processes and enhance client assistance through exceptional communication and responsive management. The company's strengths lie in providing valuable administrative services and innovative solutions for day-to-day operations. Overall sentiment is highly favorable, indicating Prooffice Assist is well-suited for businesses seeking administrative support in the healthcare sector and potentially other service-oriented industries.

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    Other industries

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have expressed a positive sentiment regarding Prooffice Assist's pricing, noting that it fits within their budgets and offers good value for the cost. One client specifically highlighted that the company’s pricing was a decisive factor in their selection, alongside the alignment of company values. Overall, feedback indicates that clients feel they receive significant value for their investment, particularly in terms of improved administrative processes and responsive service.
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  • Direct TPV Logotype

    Direct TPV

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    25% Call Center Services
    75% Back Office Outsourcing

    Focus Areas

    100% Virtual receptionist

    Direct TPV is a company specializing in Contact Center Services, particularly in outbound call handling and telecommunication services. Reviews highlight their excellence in outbound sales calls and customer issue management, with 100% positive feedback on their cost-effectiveness and service quality. Clients appreciate the convenience, safety, and affordability provided by Direct TPV's services.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Verification for Business Services Company

    5.0 — Read more
    Read 1 Review

    Industry Experience

    Direct TPV demonstrates strong expertise in the Business Services sector, particularly in telecommunication services. Clients note their strengths in cost-effectiveness and quality, highlighting their capability to manage substantial outbound call volumes efficiently. Overall sentiment is highly positive, suggesting that businesses seeking affordable and reliable outbound services would find this provider a suitable match for their project needs.

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    Business services

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients perceive Direct TPV as a cost-effective solution, highlighting strong value for money. One review noted a monthly savings of approximately $70, emphasizing affordability alongside quality. The overall sentiment reflects satisfaction with their pricing structure, although specific billing details were unclear for some clients. The company's ability to save clients both time and money contributes to positive feedback regarding their overall value.
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  • 89Bots.com Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    2 - 9
    Manhattan Beach, CA

    Services provided

    10% Call Center Services
    20% AI Development
    20% Conversion Optimization +4
    20% Web Development
    10% Back Office Outsourcing
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    57% Virtual receptionist
    43% Answering services

    89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.

    See all 2 projects

    Industry Experience

    89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation.

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    Software

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development.
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  • Double Tap Marketing Ltd Logotype

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    2 - 9
    Royal Wootton Bassett, England

    Services provided

    55% Call Center Services
    35% Email Marketing
    10% Sales Outsourcing

    Focus Areas

    10% Virtual receptionist
    80% Inbound appointment scheduling
    10% Answering services

    Double Tap Marketing Ltd is a versatile marketing agency specializing in telemarketing, email marketing, and proposal writing. The company has received overwhelmingly positive feedback, with clients praising their ability to deliver exceptional results, such as securing high-value contracts and producing high-quality marketing materials. Over 90% of reviewers highlight their effective project management and commitment to exceeding expectations.

    See all 1 projects

    Industry Experience

    Double Tap Marketing Ltd has demonstrated significant expertise in the business services industry, particularly within the university accommodation cleaning sector. Clients praise their ability to enhance visibility and engage effectively with target audiences, resulting in substantial contract wins. Overall sentiment is highly positive, highlighting their strong project management, responsiveness, and commitment to client success. They are well-suited for businesses seeking comprehensive marketing support and innovative solutions tailored to specific industry needs.

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    Business services

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients consistently commend Double Tap Marketing Ltd for their exceptional value for money, noting that their pricing is reasonable relative to the high-quality results achieved. One client highlighted that they spent £5,447 and secured contracts worth over £150,000, emphasizing the impressive return on investment. Feedback also indicates that the company operates with a personal touch, often exceeding expectations, which reinforces the sentiment that their services provide substantial value compared to larger agencies.
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  • Coneit Outsourcing Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    50 - 249
    Poggio a Caiano, Italy

    Services provided

    20% Call Center Services
    40% Customer Service Outsourcing
    20% Back Office Outsourcing +1
    20% Sales Outsourcing

    Focus Areas

    30% Virtual receptionist
    40% Answering services
    30% Inbound appointment scheduling

    Coneit Outsourcing is a customer service management company that excels in optimizing support operations across various communication channels. The company received overwhelmingly positive feedback, with highlights including improved response times, increased customer satisfaction, and seamless scalability. Approximately 95% of reviewers praised their proactive approach, alignment with client values, and commitment to maintaining brand consistency.

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    Industry Experience

    Coneit Outsourcing has demonstrated significant expertise in the eCommerce industry, particularly in customer service management for brands like Eternatal, which specializes in maternity and baby care products. Positive feedback highlights their strengths in improving customer satisfaction, response times, and operational efficiency. Clients appreciate their proactive communication, adaptability, and alignment with brand values, resulting in enhanced customer loyalty. Overall, Coneit Outsourcing is a strong fit for businesses seeking reliable customer support solutions, especially in eCommerce.

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    eCommerce

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients commend Coneit Outsourcing for their cost-effectiveness and overall value for money. One CEO noted that the pricing fit their budget while providing great value for the cost. Additionally, the company demonstrated a strong commitment to customer satisfaction, which contributed to improved service outcomes. Overall, the sentiment is positive, highlighting Coneit’s ability to deliver quality service at a competitive price.
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  • Tech Drop Private Limited Logotype

    4.8 4 reviews
    $10,000+
    < $25 / hr
    10 - 49
    Karachi, Pakistan

    Services provided

    10% Call Center Services
    10% Blockchain
    10% CRM Consulting and SI +10
    10% Customer Service Outsourcing
    10% Market Research
    10% Marketing Strategy
    10% Sales Outsourcing
    5% Digital Strategy
    5% E-Commerce Development
    5% Graphic Design
    5% Mobile App Development
    5% UX/UI Design
    5% Web Development

    Focus Areas

    20% Virtual receptionist
    50% Inbound appointment scheduling
    30% Answering services

    Tech Drop Private Limited is a technology support company known for its on-demand technical assistance, addressing diverse tech-related issues efficiently. With effective project management and a commitment to innovation, 80% of their reviews highlight timely delivery and responsiveness. However, improvement is suggested in expanding support hours and providing detailed troubleshooting guides.

    See all 4 projects

    Industry Experience

    Tech Drop Private Limited has demonstrated expertise primarily in the Design industry, focusing on web development and technical support services. Clients praised their effective project management, timely delivery, and innovative solutions, contributing to measurable outcomes such as increased user engagement and customer satisfaction. Overall sentiment in the Design industry is positive, highlighting their strengths in responsiveness and commitment to quality. Potential clients seeking web development and technical support solutions will find Tech Drop a suitable match.

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    Design

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have reported that Tech Drop Private Limited offers competitive pricing that aligns well with their budgets, which significantly contributes to their overall value for money. One client noted they chose Tech Drop due to its pricing fit, emphasizing the company's cost-effectiveness. Overall, feedback indicates a positive sentiment towards the company's affordability and the quality of services provided, confirming that clients feel they receive substantial value for their investment.
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  • SuccessLink Outsourcing Logotype

    5.0 1 review
    $50,000+
    < $25 / hr
    50 - 249
    San Jose, CA

    Services provided

    15% Call Center Services
    15% Back Office Outsourcing
    15% Customer Service Outsourcing +6
    10% Custom Software Development
    10% Cybersecurity
    10% Mobile App Development
    10% Web Design
    10% Web Development
    5% Finance & Accounting Outsourcing (FAO)

    Focus Areas

    30% Virtual receptionist
    35% Answering services
    35% Inbound appointment scheduling

    SuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.

    See all 1 projects
    1 of 1 reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of SuccessLink Outsourcing highlight exceptional service, particularly in property management. Clients commend the company's ability to deliver organized, tech-savvy professionals who excel in communication and task execution. One client noted the efficiency and reliability of their assigned employee, stating, 'her delivery has been mind-blowing.' Overall sentiment is highly positive, with clients expressing satisfaction and no suggested areas for improvement.
    Read 1 Recent Review

    Industry Experience

    SuccessLink Outsourcing has received positive feedback primarily in the real estate industry, focusing on property management services. Clients highlight their expertise in financial organization, efficiency, and effective communication. The company is praised for its ability to quickly understand client needs and deliver high-quality candidates. Overall, the sentiment is highly favorable, suggesting that SuccessLink is a strong fit for clients seeking outsourcing solutions in real estate management.

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    Real estate

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed high satisfaction with SuccessLink Outsourcing's cost-effectiveness and value for money. One client highlighted that their outsourced controller was more organized and reliable than previous CFOs, indicating strong value. The efficiency and swift delivery of services were noted as 'mind-blowing,' reinforcing the sentiment that the pricing reflects the quality of service provided. Overall, clients found the company to deliver exceptional results without compromising on cost.
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  • Fusion Global Services Logotype

    4.0 1 review
    $1,000+
    < $25 / hr
    50 - 249
    6th Of October, Egypt

    Services provided

    25% Call Center Services
    30% Customer Service Outsourcing
    25% Back Office Outsourcing +2
    10% Business Consulting
    10% Sales Outsourcing

    Focus Areas

    20% Virtual receptionist
    50% Answering services
    30% Inbound appointment scheduling

    Fusion Global Services is a Contact Center Services provider offering outsourced call center support, including Inbound and Outbound Call Center and Customer Care Services. The company is praised for its flexibility, high-quality telephonic support, and partnership mindset, with 100% of reviewers highlighting their adaptability and client-focused approach. Opportunities for improvement include enhancing report clarity.

    See all 1 projects
    0 of 1 Call Center Services reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Service Outsourcing for Shipping & Delivery Company

    4.0 — A shipping and delivery company hired Fusion Global Services for their call center services. They serve as an outsourced extension of the company, and they provide delivery and order support. Read more
    Read 1 Review

    Industry Experience

    Fusion Global Services has received positive feedback primarily from the IT Services industry, particularly in logistics and shipping. Clients appreciate their flexibility, partnership approach, and commitment to quality in outsourced call center services. Their adeptness in adapting to client needs and providing comprehensive support has been noted as a significant strength. Overall sentiment is favorable, indicating that they are well-suited for businesses seeking reliable and responsive outsourcing solutions within the IT and logistics sectors.

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    IT Services

    More responsive than most other service providers

    Fusion Global Services is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Buraq IT Station Logotype

    Buraq IT Station

    4.8 3 reviews
    $5,000+
    $25 - $49 / hr
    50 - 249

    Services provided

    15% Call Center Services
    20% Back Office Outsourcing
    15% Web Development +5
    10% Logo
    10% Mobile App Development
    10% Pay Per Click
    10% Search Engine Optimization
    10% Social Media Marketing

    Focus Areas

    10% Virtual receptionist
    80% Answering services
    10% Inbound appointment scheduling

    Buraq IT Station offers comprehensive Contact Center Services, Customer Support Services, and Telemarketing Services. Reviews highlight their commitment to quality, attention to detail, and ability to enhance operational efficiency through effective project management. Clients appreciate their responsiveness, professionalism, and dedication to continuous improvement, which result in increased customer satisfaction and cost savings.

    See all 3 projects

    Industry Experience

    Buraq IT Station has demonstrated expertise primarily in the Media industry, providing effective website development, SEO, and content creation services. Clients have praised their innovative solutions, timely project management, and commitment to customer satisfaction. Overall sentiment is positive, highlighting their ability to enhance user experience and drive measurable outcomes. Organizations in the Media sector seeking reliable digital solutions may find Buraq IT Station particularly well-suited for their needs.

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    Media

    Average Project Cost Breakdown

    What Clients Have Said

    Buraq IT Station is noted for providing good value for money, with clients emphasizing that their pricing aligns well with budgets. One client specifically highlighted the company's pricing as a key factor in their selection, indicating they received good value for the cost. Overall, clients express satisfaction with the financial aspect of their services, appreciating the balance between quality and affordability.
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  • Virtual Legacy Partner Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    2 - 9
    Redding, CA

    Services provided

    25% Call Center Services
    50% Staffing
    25% Generative AI

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Virtual Legacy Partner specializes in virtual assistant services, particularly excelling in aiding acquisition tasks for consulting firms. Reviews highlight their exceptional communication and cultural fit, with 100% of feedback emphasizing timely delivery and impressive service. Clients report exceeding expectations, notably in discovering valuable acquisition opportunities.

    See all 1 projects

    Industry Experience

    Virtual Legacy Partner has received positive feedback primarily from the consulting industry, where they demonstrated expertise in acquisition strategies. Clients noted their strong communication skills and cultural fit as key strengths, significantly aiding in successful acquisition searches. Their ability to deliver results ahead of schedule has positively impacted company sales, marking them as a reliable partner for consulting firms seeking effective acquisition support.

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    Consulting

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Virtual Legacy Partner's pricing, noting it aligns well with their budgets and offers good value for money. One client specifically mentioned that the company's pricing fit their budget while providing a great culture fit. Overall, the sentiment is positive, with clients appreciating the cost-effectiveness relative to the quality of services delivered, further evidenced by successful outcomes in their projects.
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  • AspireSix Logotype

    5.0 2 reviews
    $5,000+
    $150 - $199 / hr
    10 - 49
    Arden Hills, MN

    Services provided

    10% Call Center Services
    15% Business Consulting
    15% Fractional CMO Services +6
    10% Branding
    10% Demand Generation Marketing
    10% Digital Strategy
    10% Market Research
    10% Marketing Strategy
    10% Sales Outsourcing

    Focus Areas

    30% Virtual receptionist
    40% Inbound appointment scheduling
    30% Answering services

    AspireSix is a marketing agency offering services such as SEO strategy, website management, and virtual marketing assistance. They have received 100% positive feedback from clients, who commend their cultural alignment, effective communication, and ability to exceed expectations in delivering marketing solutions. Both reviewers highlighted the company’s attentive and collaborative approach as a significant strength.

    See all 2 projects

    Reviews mention Exceeds expectations

    AspireSix has consistently exceeded client expectations, as highlighted by the VP of Strategy at Intech Hawaii, who praised their timely project delivery and proactive communication. The client emphasized that AspireSix's understanding of their industry and alignment with company values contributed significantly to a successful partnership. Overall, the feedback reflects a strong sentiment of satisfaction, with no noted areas for improvement.
    • Outsourced Marketing for IT & Cybersecurity Company
      5.0 Jun 29, 2024

      AspireSix provided consistent updates. Exceeded expectations.

      Read Full Review
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    Industry Experience

    AspireSix has demonstrated expertise primarily in the Information Technology and IT Services sectors. Clients commend their ability to develop effective marketing strategies, enhance SEO, and improve online presence. Feedback indicates a strong cultural fit, timely project delivery, and a collaborative approach that aligns with client values. Overall sentiment reflects satisfaction with AspireSix’s impact on marketing growth and brand awareness, making them a suitable partner for businesses within these industries.

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    Information technology IT Services

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight AspireSix's strong value for the cost, noting it as a key reason for selecting the firm. One client emphasized that AspireSix offered 'good value for cost' while another echoed this sentiment, stating they found them 'easy to work with' and appreciative of their commitment to understanding the client's business needs. Overall, the sentiment reflects a positive perception of AspireSix's pricing relative to the quality and effectiveness of their services.
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    More responsive than most other service providers

    AspireSix is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Inbound Customer Support (SMC-PVT) LTD) Logotype

    Inbound Customer Support (SMC-PVT) LTD)

    4.5 1 review
    Undisclosed
    < $25 / hr
    2 - 9

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    30% Virtual receptionist
    35% Answering services
    35% Inbound appointment scheduling

    Inbound Customer Support (SMC-PVT) LTD) is a dedicated Contact Center Services provider specializing in Customer Support Services and Inbound Call Center operations. The company is praised for its reliable staff availability, consistent 100% delivery rate, and excellent value for cost, with 100% of reviewers highlighting their unwavering customer support. Some improvement in communication was suggested.

    See all 1 projects
    0 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Taxi Services Company

    4.5 — Inbound Customer Support (SMC-PVT) LTD) provides customer support services for a taxi services company. The team handles incoming calls and ensures the client has enough staff to assist customers. Read more
    Read 1 Review

    Industry Experience

    Inbound Customer Support (SMC-PVT) LTD has demonstrated significant expertise in the transportation industry, particularly in private hire taxi services. Feedback highlights their commitment to customer service, reliability in staffing, and effective communication, resulting in high satisfaction rates among clients. Overall sentiment is positive, with clients praising their cost-effectiveness and cultural fit, indicating a strong potential match for businesses in the transportation sector seeking dependable customer support.

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    Transportation

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have consistently highlighted Inbound Customer Support (SMC-PVT) LTD's competitive pricing and overall value for money. One client noted that their 'pricing fit our budget' and emphasized the 'good value for cost.' The sentiment reflects satisfaction with service delivery, as clients appreciated the company's commitment to meeting their needs without compromising quality. Overall, the feedback suggests a strong alignment between cost and value provided by the company.
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  • BPM CONSULTING SAS Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Bogotá, Colombia

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    10% BI & Big Data Consulting & SI +3
    10% Back Office Outsourcing
    10% Cybersecurity
    10% IT Managed Services

    Focus Areas

    34% Virtual receptionist
    33% Answering services
    33% Inbound appointment scheduling

    BPM CONSULTING SAS is a call center company. They are located in Bogotá, Colombia, and their services include Call Center Services and Customer Service Outsourcing.

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  • ZuZo Company Limited Logotype

    4.8 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Accra, Ghana

    Services provided

    10% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +9
    10% HR Outsourcing
    10% Staffing
    5% Business Consulting
    5% Data Annotation Services
    5% Fulfillment
    5% IT Managed Services
    5% IT Staff Augmentation
    5% Sales Outsourcing
    5% Unified Communications Consulting & SI

    Focus Areas

    30% Virtual receptionist
    50% Answering services
    20% Inbound appointment scheduling

    ZuZo Company Limited is a customer support services provider specializing in telephonic support and outbound call services. Reviews indicate a strong customer satisfaction, with a 4.7/5 CSAT score and a +70 Net Promoter Score. Clients appreciate their responsive project management and adaptability, although some suggest integrating AI to enhance operations.

    See all 2 projects

    Reviews mention Reliable

    Clients consistently commend ZuZo Company Limited for their reliability throughout project execution. Feedback highlights their unwavering availability and commitment, with one client noting, 'They delivered every phase on time' and 'handled each request with care.' The seamless onboarding process and effective communication contributed significantly to the project's success, reinforcing the sentiment that ZuZo is a dependable partner. Overall, clients express high satisfaction with ZuZo's consistent support and responsiveness.
    • Omnichannel Contact Center Setup for Insurance Company
      5.0 Dec 4, 2025

      ZuZo managed the entire project with a level of consistency and commitment that made the process easy for us. They delivered every phase on time, stayed available whenever we needed them, and handled each request with care. From the initial setup through system integration and go live, they guided the work with clear communication and a solid understanding of our needs. Their responsiveness and reliability played a big role in how smoothly the onboarding, configuration, and training stages turned out, and it strengthened the value of the final solution we now rely on.

      Read Full Review
    Read All Reviews
    1 of 2 reviews are 5 stars
    1 new review for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 2 times in the past 6 months

    In recent reviews, clients have highlighted ZuZo Company Limited's exceptional project management and responsiveness. One client praised their commitment to seamless integration and consistent communication, leading to improved customer satisfaction and operational efficiency. Another noted a significant enhancement in service metrics, achieving a 4.7/5 CSAT score post-implementation. Overall, the sentiment is overwhelmingly positive, with clients appreciating the tailored solutions and the company's alignment with their values, although there is a suggestion to incorporate AI in future operations.
    Read 2 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight ZuZo Company Limited's competitive pricing and strong value for money. One client emphasized that the pricing fit their budget and noted the company's good value for cost. Another client echoed this sentiment, stating that ZuZo's services were delivered with a level of commitment that enhanced the overall value of the solution. Overall, the sentiment regarding cost-effectiveness is highly positive, indicating that clients perceive a strong return on their investment.
    Read All Reviews

    More responsive than most other service providers

    ZuZo Company Limited is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • Xync Inc. Logotype

    4.7 5 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Marina del Rey, CA

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% Back Office Outsourcing +1
    10% Customer Service Outsourcing

    Focus Areas

    10% Virtual receptionist
    70% Inbound appointment scheduling
    20% Answering services

    Xync Inc. is a company specializing in Contact Center Services, including telephonic support and customer care services, highly praised for its responsive project management and consistent delivery. Approximately 90% of feedback reflects satisfaction with their approach, particularly in lead generation and social media marketing efforts, though some suggest enhancements in lead follow-up consistency.

    See all 5 projects
    2 of 3 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services, Lead Gen & SMM for Education Company

    5.0 — Xync Inc. provides lead generation and social media marketing services for a mental health education company. The team also provides call center services, data verification, and email marketing Read more
    Read 3 Reviews

    Industry Experience

    Xync Inc. has demonstrated its expertise across various sectors, including Software, IT Services, Healthcare, and Financial Services. Clients commend their responsiveness, personalized approach, and consistent project management, leading to successful lead generation and marketing campaigns. The overall sentiment is positive, especially within IT and Healthcare, where their targeted outreach strategies have notably improved client visibility and engagement. Potential clients in these industries may find Xync Inc.'s services particularly beneficial.

    Read All Reviews

    Select Industry to see insights

    Software IT Services Healthcare Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (3)

    What Clients Have Said

    Xync Inc. is frequently praised for its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while delivering significant results, such as generating leads and enhancing brand visibility. One client specifically highlighted, 'Good value for cost,' while another remarked on the team's investment in their success. Overall, the sentiment reflects satisfaction with the pricing structure relative to the quality of services provided, although some suggested minor improvements in follow-up consistency.
    Read All Reviews

    View projects from:

    Orlando, Florida (1) Houston, Texas (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Lexington, New York (1)
    View Profile
  • Cogito Corp Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Boston, MA

    Services provided

    24% Call Center Services
    25% AI Development
    25% BI & Big Data Consulting & SI +2
    13% Back Office Outsourcing
    13% Customer Service Outsourcing

    Focus Areas

    100% Virtual receptionist

    Cogito Corp is a quality assurance company specializing in regression testing for complex platforms. Reviews indicate that 100% of feedback highlights their competence in improving product quality and finding bugs before releases. Clients appreciate their cost-effectiveness, though some suggest enhanced initial training on tools like Jira and Slack could improve efficiency.

    See all 1 projects

    Industry Experience

    Cogito Corp has received positive feedback primarily in the software industry for their effective regression testing services. Clients appreciate their cost-effectiveness and the ability to integrate seamlessly into existing teams. Their strengths lie in their thorough understanding of complex platforms and timely delivery. However, clients suggest enhancing tester training in communication and project management tools like Jira and Slack. Overall, their expertise in software testing positions them as a strong partner for companies needing robust quality assurance.

    Read All Reviews

    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    What Clients Have Said

    Cogito Corp is noted for its cost-effectiveness, providing significant value for money in their services. Clients appreciate the quality of their testing and the timely delivery of results, which contribute positively to project outcomes. One client highlighted that investing time in training Cogito's team leads to greater efficiency in the long run. Overall, the feedback reflects a strong sentiment towards the company's pricing relative to the quality they deliver.
    Read All Reviews
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  • Covent Informatics Logotype

    5.0 3 reviews
    $10,000+
    $50 - $99 / hr
    10 - 49
    Hyderabad, India

    Services provided

    10% Call Center Services
    10% Corporate Training & Coaching
    10% Custom Software Development +11
    10% Customer Service Outsourcing
    10% E-Commerce Development
    10% Mobile App Development
    10% UX/UI Design
    10% Web Design
    10% Web Development
    2% HR Consulting
    2% HR Outsourcing
    2% PEO/Employee Leasing
    2% Recruiting
    2% Staffing

    Focus Areas

    34% Virtual receptionist
    33% Answering services
    33% Inbound appointment scheduling

    Covent Informatics is a web solutions and PC solutions provider, renowned for developing systems like inventory, sales, purchase, and warehouse management. Client reviews highlight their cost-effectiveness and strong project management, with 100% of reviews emphasizing increased productivity and efficiency. Notably, there were no negative reviews, demonstrating overall client satisfaction.

    See all 3 projects

    Industry Experience

    Covent Informatics has demonstrated strong expertise in the manufacturing industry, particularly in providing Inventory and Warehouse Management Systems. Clients report significant improvements in productivity and efficiency, with a 12% monthly increase noted after implementation. The company is praised for its cost-effectiveness and timely project delivery. Their reputation in the sector is bolstered by successful collaborations with multiple factories, indicating a solid fit for manufacturing-related projects.

    Read All Reviews

    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Covent Informatics has been recognized for offering cost-effective solutions, with one client noting their services were 40% less expensive than competitors. Clients appreciate the value for money, citing effective project management and a positive impact on productivity. The overall sentiment reflects satisfaction with the costs relative to the quality of service provided, reinforcing Covent's reputation as a competitive choice for software development.
    Read All Reviews
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  • A&A Communications Logotype

    A&A Communications

    4.5 2 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    100% Call Center Services

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    A&A Communications is a company specializing in Contact Center Services, offering both Inbound Call Center and Outbound Call Center solutions. The overall feedback from reviews indicates a high level of professionalism and customer service, with 100% of reviewers highlighting their industry expertise and efficiency. While generally praised, a recurring theme suggests a need for improved attention to detail.

    See all 2 projects
    1 of 2 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer Support & Order Processing for Real Estate Firm

    4.0 — Read more
    Read 2 Reviews

    Industry Experience

    A&A Communications has demonstrated strong competencies in the Real Estate and Nonprofit sectors. In Real Estate, clients appreciated their professional customer service and ability to improve productivity, despite minor issues with attention to detail. In the Nonprofit industry, feedback highlighted their effective lead generation and marketing capabilities, with clients expressing high satisfaction and noting significant cost savings. Overall, they are regarded as a reliable partner with expertise in enhancing operational efficiency and client engagement.

    Read All Reviews

    Select Industry to see insights

    Nonprofit Real estate

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive A&A Communications as providing good value for money. One client noted savings of approximately $1,000 per month due to improved productivity and efficient service, with annual costs ranging from $10,000 to $49,999. Another client emphasized that the service has saved them 'hundreds, if not thousands' monthly, highlighting the absence of hidden fees and the flexibility of a month-to-month billing structure. Overall, clients appreciate the quality of service relative to the cost.
    Read All Reviews
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  • TeamVan Outsourcing Logotype

    TeamVan Outsourcing

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    15% Call Center Services
    30% Customer Service Outsourcing
    20% IT Managed Services +3
    20% IT Strategy Consulting
    10% Sales Outsourcing
    5% Business Consulting

    Focus Areas

    20% Virtual receptionist
    40% Answering services
    40% Inbound appointment scheduling

    TeamVan Outsourcing is a comprehensive outsourcing company providing services such as administrative support, customer service, IT and technical support, and marketing and sales. The company receives overwhelmingly positive feedback, with reviewers praising their dedication to customer satisfaction and innovative problem-solving. Notably, 100% of reviewers highlighted their excellent project management and responsiveness, resulting in measurable improvements in operational efficiency and customer acquisition.

    See all 2 projects

    Industry Experience

    TeamVan Outsourcing has demonstrated expertise primarily in the Retail and Food Service industries, receiving positive feedback for their customer service, operational efficiency, and marketing strategies. Clients noted a significant increase in customer satisfaction and streamlined processes. The overall sentiment is favorable, highlighting their commitment to timely delivery and innovative solutions. Potential clients in the Retail and Food Service sectors would likely find TeamVan Outsourcing a strong fit for enhancing operational capabilities and customer engagement.

    Read All Reviews

    Select Industry to see insights

    Retail

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have praised TeamVan Outsourcing for providing good value for money, with one Operations Manager highlighting that their pricing fit within budget while delivering quality services. The company is noted for reducing operational costs and improving efficiency, contributing to a 20% increase in customer satisfaction. Overall sentiment reflects satisfaction with the costs relative to the benefits received, although some clients suggested that more flexible service packages could enhance their offerings further.
    Read All Reviews
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  • InTouch Logotype

    InTouch

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    InTouch is a Contact Center Services provider specializing in inbound call handling and customer care services. Reviews highlight their efficiency in responding quickly and taking accurate messages, with 100% of reviewers noting their 24-hour availability as a strength. Clients appreciate their reliability, having partnered with them for over 15 years.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Answering Service for Business Company

    5.0 — Read more
    Read 1 Review

    Industry Experience

    InTouch has garnered positive feedback primarily within the 'Other Industry,' showcasing strengths in inbound call handling and customer service. Clients highlight their 24-hour availability and accuracy in message taking, effectively addressing challenges related to missed calls. The provider's expertise is particularly beneficial for businesses reliant on consistent communication, demonstrating a solid reputation within the local market. Overall sentiment is favorable, indicating that InTouch is a strong fit for organizations requiring dependable inbound services.

    Read All Reviews

    Select Industry to see insights

    Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have generally expressed satisfaction with InTouch's pricing structure, noting a flat rate with additional charges for overages, which provides transparency. One client highlighted that while they do not save time or money directly, the service effectively manages additional call volume, indicating a strong value for money. Overall, the sentiment reflects confidence in the company's cost-effectiveness, with long-term partnerships suggesting reliability and perceived worth.
    Read All Reviews
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  • Opensend Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Las Vegas, NV

    Services provided

    15% Call Center Services
    65% Pay Per Click
    20% Email Marketing

    Focus Areas

    10% Virtual receptionist
    55% Inbound appointment scheduling
    35% Answering services

    Opensend is a company specializing in email acquisition services for e-commerce brands. The majority of reviews highlight their remarkable value, with at least 6x ROI reported by clients, and a 100% retention rate across projects. Their responsiveness and ability to deliver positive results quickly are consistently praised, though some express interest in expanded services such as postal acquisition campaigns.

    See all 1 projects

    Industry Experience

    Opensend has demonstrated significant expertise in the eCommerce industry, particularly in enhancing email acquisition strategies for brands of varying average order values. Clients report strong ROI, with results indicating returns of 6x to over 15x on investment. The company's strengths include responsiveness, value for cost, and successful delivery of email addresses, making them a suitable partner for eCommerce growth agencies seeking to scale operations effectively.

    Read All Reviews

    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Opensend's competitive pricing and exceptional value for money. One client noted that the service fit their budget while delivering a remarkable 6x to 15x ROI on their investment. The positive sentiment is further reinforced by reports of successful outcomes, with clients experiencing tangible results and retention rates of 100%. Overall, Opensend is viewed as a cost-effective solution that meets client needs effectively.
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  • Berkshire Receptionists Logotype

    Berkshire Receptionists

    2.0 1 review
    Undisclosed
    < $25 / hr
    10 - 49

    Services provided

    70% Call Center Services
    10% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    80% Virtual receptionist
    10% Answering services
    10% Inbound appointment scheduling

    Berkshire Receptionists is a company specializing in Contact Center Services, particularly offering Customer Support Services such as Inbound Call Center and Phone Support. Feedback indicates a challenging transition with repetitive issues, requiring notable administrative attention. Reviewers have not provided positive or negative feedback percentages, but improvements are anticipated.

    See all 1 projects

    Industry Experience

    Berkshire Receptionists has garnered feedback primarily from the healthcare industry, highlighting their role in providing answering services. While they are acknowledged for their experience due to a transition from a previous provider, the overall sentiment reflects challenges in project management and responsiveness. Specifically, clients noted that the transition was difficult, leading to repeated issues that required significant administrative attention. This suggests that potential clients in the healthcare sector should consider these aspects when evaluating Berkshire Receptionists for similar projects.

    Read All Reviews

    Select Industry to see insights

    Healthcare

    Average Project Cost Breakdown

    What Clients Have Said

    Clients generally express mixed sentiments regarding the cost and value for money of Berkshire Receptionists. Feedback highlights challenges in service transition and management, with some clients indicating a lack of responsiveness to issues, which detracts from perceived value. One review noted that the service provided did not meet expectations, emphasizing the need for improvement. Overall, while there are positive aspects, concerns about service quality and administrative burdens impact the overall assessment of cost-effectiveness.
    Read All Reviews
    View Profile
  • VoPro Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Jalandhar, India

    Services provided

    15% Call Center Services
    25% Sales Outsourcing
    20% Customer Service Outsourcing +4
    15% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% Recruiting
    5% Social Media Marketing

    Focus Areas

    15% Virtual receptionist
    45% Inbound appointment scheduling
    40% Answering services

    VoPro is a company specializing in Contact Center Services, focusing on marketing through Telemarketing Services and Customer Support Services. Feedback is overwhelmingly positive, with 100% of reviewers praising their reporting dashboards, availability, and customer feedback. Additionally, clients appreciate the measurable outcomes such as the number of calls, appointments, and sales generated.

    See all 2 projects
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Support for Mailing Systems Provider

    5.0 — VoPro provided customer service support for a mailing systems provider. The team was responsible for sourcing, identifying, and contacting prospective customers. Read more
    Read 1 Review

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have praised VoPro for providing good value for money, with one Operations Director noting that their pricing fit well within budget while also aligning with high ratings and a strong cultural fit. The feedback highlights the company's effective project management and responsiveness, suggesting that clients feel they receive adequate returns for their investment. Overall, the sentiment reflects satisfaction with the cost-to-value ratio of VoPro's services.
    Read All Reviews

    More responsive than most other service providers

    VoPro is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile

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Ability to deliver
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Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SupportYourApp
2 Unity Communications
3 Remote CoWorker
4 Smith.ai
5 Blue Valley Marketing
6 SureCall Contact Centers
7 HelpSquad
8 XACT
9 LTVplus
10 Hit Rate Solutions
11 Valoris Center
12 Big Outsource
13 Veta Virtual
14 LEX Reception
15 Tasks Expert- A Virtual Assistant Company

List of the Top 15 Virtual Receptionist Companies

  1. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Ability to deliver

    39.4/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    25% Call Center Services
    50% Virtual receptionist
    75% Other
    View Profile Visit Website
  2. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    39.2/40.0
    19.6/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    50% Virtual receptionist
    90% Other
    View Profile Visit Website
  3. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    34% Virtual receptionist
    90% Other
    View Profile Visit Website
  5. Blue Valley Marketing Logotype

    Blue Valley Marketing

    $5,000+
    $25 - $49 / hr
    250 - 999
    Home, KS

    Ability to deliver

    34.6/40.0
    17.2/20 Reviews
    9.2/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    35% Call Center Services
    45% Virtual receptionist
    65% Other
    View Profile Visit Website
  6. SureCall Contact Centers Logotype

    SureCall Contact Centers

    $5,000+
    $50 - $99 / hr
    250 - 999
    Denver, CO

    Ability to deliver

    34.3/40.0
    17/20 Reviews
    9.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    60% Call Center Services
    50% Virtual receptionist
    40% Other
    View Profile Visit Website
  7. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Hatboro, PA

    Ability to deliver

    35.7/40.0
    18/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Call Center Services
    40% Virtual receptionist
    70% Other
    View Profile Visit Website
  8. XACT Logotype

    XACT

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL

    Ability to deliver

    35.5/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    45% Call Center Services
    35% Virtual receptionist
    55% Other
    View Profile Visit Website
  9. LTVplus Logotype

    LTVplus

    $1,000+
    < $25 / hr
    250 - 999
    Brandon, FL

    Ability to deliver

    34.9/40.0
    17.2/20 Reviews
    7.9/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    25% Call Center Services
    100% Virtual receptionist
    75% Other
    View Profile Visit Website
  10. Hit Rate Solutions Logotype

    Hit Rate Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    35.4/40.0
    16.6/20 Reviews
    9.5/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    45% Call Center Services
    50% Virtual receptionist
    55% Other
    View Profile Visit Website
  11. Valoris Center Logotype

    Valoris Center

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Ability to deliver

    33.3/40.0
    17.6/20 Reviews
    8.2/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    50% Call Center Services
    43% Virtual receptionist
    50% Other
    View Profile Visit Website
  12. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    20% Call Center Services
    20% Virtual receptionist
    80% Other
    View Profile Visit Website
  13. Veta Virtual Logotype

    Veta Virtual

    $1,000+
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    33.9/40.0
    18.6/20 Reviews
    9.7/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    85% Call Center Services
    50% Virtual receptionist
    15% Other
    View Profile Visit Website
  14. LEX Reception Logotype

    LEX Reception

    Undisclosed
    Undisclosed
    250 - 999
    Portland, OR

    Ability to deliver

    31.7/40.0
    16.2/20 Reviews
    8.3/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    50% Call Center Services
    50% Virtual receptionist
    50% Other
    View Profile Visit Website
  15. Tasks Expert- A Virtual Assistant Company Logotype

    Tasks Expert- A Virtual Assistant Company

    $5,000+
    < $25 / hr
    250 - 999
    Kansas City, MO

    Ability to deliver

    32.8/40.0
    19.6/20 Reviews
    7.8/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    25% Call Center Services
    80% Virtual receptionist
    75% Other
    View Profile Visit Website
  16. IdeasUnlimited Logotype

    IdeasUnlimited

    $1,000+
    < $25 / hr
    50 - 249
    Sugar Land, TX

    Ability to deliver

    38.1/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    20% Call Center Services
    34% Virtual receptionist
    80% Other
    View Profile Visit Website
  18. AnswerForce Logotype

    AnswerForce

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Portland, OR

    Ability to deliver

    31.2/40.0
    14.6/20 Reviews
    8.3/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    70% Call Center Services
    45% Virtual receptionist
    30% Other
    View Profile Visit Website
  19. Wing Assistant Logotype

    Wing Assistant

    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Ability to deliver

    36.2/40.0
    18.2/20 Reviews
    9.2/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    20% Call Center Services
    50% Virtual receptionist
    80% Other
    View Profile Visit Website
  20. Axendi Logotype

    Axendi

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Warszawa, Poland

    Ability to deliver

    30.9/40.0
    17/20 Reviews
    6.7/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    35% Call Center Services
    100% Virtual receptionist
    65% Other
    View Profile Visit Website
  21. Emapta Logotype

    Emapta

    Undisclosed
    Undisclosed
    10,000+
    Mandaluyong, Philippines

    Ability to deliver

    32.2/40.0
    15.2/20 Reviews
    7.6/10 Clients & Experience
    9.4/10 Market Presence

    Service focus

    15% Call Center Services
    35% Virtual receptionist
    85% Other
    View Profile Visit Website
  22. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    36.7/40.0
    17/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    20% Call Center Services
    10% Virtual receptionist
    80% Other
    View Profile Visit Website
  23. AnswerFirst Logotype

    AnswerFirst

    Undisclosed
    Undisclosed
    50 - 249
    Tampa, FL

    Ability to deliver

    32.6/40.0
    13.6/20 Reviews
    9.4/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    60% Call Center Services
    50% Virtual receptionist
    40% Other
    View Profile Visit Website
  24. Outsourced Logotype

    Outsourced

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Quezon City, Philippines

    Ability to deliver

    33.4/40.0
    19.8/20 Reviews
    4.4/10 Clients & Experience
    9.2/10 Market Presence

    Service focus

    10% Call Center Services
    50% Virtual receptionist
    90% Other
    View Profile Visit Website
  25. Verbatim Virtual Receptionists Logotype

    Verbatim Virtual Receptionists

    $1,000+
    < $25 / hr
    10 - 49
    Thatcham , England

    Ability to deliver

    32.5/40.0
    15.6/20 Reviews
    8.5/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    68% Call Center Services
    58% Virtual receptionist
    32% Other
    View Profile Visit Website
  26. Ambs Call Center Logotype

    Ambs Call Center

    Undisclosed
    < $25 / hr
    50 - 249
    Jackson, MI

    Ability to deliver

    33.9/40.0
    17.2/20 Reviews
    8.4/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    100% Call Center Services
    33% Virtual receptionist
    View Profile Visit Website
  27. Remote Team Solutions Logotype

    Remote Team Solutions

    Undisclosed
    Undisclosed
    250 - 999
    Torreón, Mexico

    Ability to deliver

    35.4/40.0
    18.2/20 Reviews
    8.1/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Call Center Services
    33% Virtual receptionist
    90% Other
    View Profile Visit Website
  28. IntelligentBee Logotype

    IntelligentBee

    $5,000+
    < $25 / hr
    250 - 999
    Iași, Romania

    Ability to deliver

    32.1/40.0
    16.2/20 Reviews
    9/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    30% Call Center Services
    35% Virtual receptionist
    70% Other
    View Profile Visit Website
  29. Ruby Logotype

    Ruby

    Undisclosed
    Undisclosed
    250 - 999
    Portland, OR

    Ability to deliver

    30.8/40.0
    15/20 Reviews
    5.9/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    80% Call Center Services
    40% Virtual receptionist
    20% Other
    View Profile Visit Website
  30. 24H Virtual Logotype

    24H Virtual

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Ability to deliver

    30.6/40.0
    16.2/20 Reviews
    9.3/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    50% Call Center Services
    60% Virtual receptionist
    50% Other
    View Profile Visit Website

Latest Virtual Receptionist Articles

See all articles
How to Build a Budget for Call Center Services [With Template] cover image

How to Build a Budget for Call Center Services [With Template]

Updated December 3, 2025
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated December 18, 2024
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated December 18, 2024
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Virtual Receptionist Services FAQs

A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.

Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:

  • 24/7 or after-hours call answering
  • Appointment scheduling and calendar management
  • Call forwarding and message taking
  • Lead qualification and intake scripting
  • Bilingual or multilingual support
  • Live chat or SMS response add-ons

Some agencies also integrate with CRMs and practice-management tools to sync data in real time.

Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:

  • Pay-as-you-go minutes: $1 – $2.50 per minute
  • Bundled packages: $150 – $600 per month for 100–300 minutes
  • Dedicated agents: $1,500 – $4,000 per month for high-volume lines

Always make sure to request a detailed quote before signing any agreements with potential service providers.

Start by mapping your call volume and service hours. Then:

  1. Review Clutch ratings and detailed client feedback.
  2. Request sample call recordings to evaluate tone and professionalism.
  3. Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
  4. Compare contract flexibility—month-to-month vs. annual.

A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.

Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:

  • Guarantees “zero missed calls” without explaining overflow processes
  • Hides actual per-minute fees or surcharges
  • Refuses to share sample scripts or call recordings
  • Lacks data security certifications for sensitive industries
  • Provides no clear escalation path for urgent messages

  • How are your agents trained and evaluated?
  • Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
  • What integrations are supported out of the box?
  • Can I customize call scripts and hold messages?
  • How do you handle spikes in call volume?
  • What reporting do I receive—real-time dashboards, weekly summaries?

Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.

Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.

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