What services do virtual receptionist providers offer?

Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including: 24/7 or after-hours call answering Appointment scheduling and calendar management Call forwarding and message taking Lead qualification and intake scripting Bilingual or multilingual support Live chat or SMS response add-ons Some agencies also integrate with CRMs and practice-management tools to sync data in real time.

How much does it cost to hire a virtual receptionist firm?

Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect: Pay-as-you-go minutes: $1 – $2.50 per minute Bundled packages: $150 – $600 per month for 100–300 minutes Dedicated agents: $1,500 – $4,000 per month for high-volume lines Always make sure to request a detailed quote before signing any agreements with potential service providers.

How do I choose the right virtual receptionist provider?

Start by mapping your call volume and service hours. Then: Review Clutch ratings and detailed client feedback. Request sample call recordings to evaluate tone and professionalism. Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.). Compare contract flexibility—month-to-month vs. annual. A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.

What are red flags to watch for in a virtual receptionist company?

Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits: Guarantees “zero missed calls” without explaining overflow processes Hides actual per-minute fees or surcharges Refuses to share sample scripts or call recordings Lacks data security certifications for sensitive industries Provides no clear escalation path for urgent messages

What questions should I ask before hiring a virtual receptionist provider?

How are your agents trained and evaluated? Do you specialize in my industry (legal, healthcare, SaaS, etc.)? What integrations are supported out of the box? Can I customize call scripts and hold messages? How do you handle spikes in call volume? What reporting do I receive—real-time dashboards, weekly summaries?

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Top Virtual Receptionist Services

Q: What does a virtual receptionist company do?

A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.

Q: What’s the difference between a virtual receptionist agency and a call center?

Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.

Q: Which industries benefit most from virtual receptionist services?

Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.

A reliable virtual receptionist service can elevate customer satisfaction, capture more leads, and free your in-house team to focus on high-value tasks. Clutch connects you with the world’s best virtual receptionist providers by collecting in-depth, verified client reviews and analyzing real project outcomes. Use our filters to sort firms by budget, industry focus, location, and more. Whether you need a 24/7 call-answering partner or bilingual receptionists, you’ll find a trusted option here—or explore Virtual Receptionist Providers in the United States, Virtual Receptionist Companies in the United Kingdom, and Virtual Receptionist Firms in Canada.

Ratings Updated: September 30, 2026

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Featured

What are Featured Providers?

Moneypenny USA

4.4 53 reviews

Verified

Undisclosed

< $25 / hr

250 - 999

Duluth, GA

Services provided

80% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

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4 of 5 Virtual receptionist reviews are 5 stars

Less than $10,000 avg. project cost

Virtual receptionist Experience

Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.
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Industry Experience

Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Hospitality & leisure Retail Construction Other industries Business services Telecommunications Real estate Advertising & marketing Education Information technology Manufacturing Energy & natural resources

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Assisttree

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

15% Call Center Services

20% Back Office Outsourcing

20% IT Managed Services +4

15% Business Consulting

10% Customer Service Outsourcing

10% Social Media Marketing

10% Web Development

Focus Areas

50% Virtual receptionist

50% Answering services

Assisttree is a virtual assistant service company that excels in managing operational tasks, including order handling, inventory management, and vendor payments. The company boasts a 100% positive feedback rate, with reviewers highlighting its reliability, timely delivery, and strong employee retention. Their services have reportedly contributed to a fourfold increase in client revenue.

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Industry Experience

Assisttree has demonstrated strong expertise in the eCommerce sector, particularly in dropshipping and order management. Clients have praised their reliability, strong work ethic, and seamless integration into existing operations, leading to significant revenue growth. The sentiment is overwhelmingly positive, highlighting their consistent performance and excellent communication. Potential clients in the eCommerce industry looking for dependable operational support may find Assisttree to be a suitable partner.
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What Clients Have Said
Clients express strong satisfaction with Assisttree's value for money, consistently highlighting the company's good pricing relative to the quality of service provided. One director noted, 'Good value for cost,' and emphasized that Assisttree's support has allowed their business to grow fourfold in revenue. The long-term relationship established over five years further underscores the sentiment that Assisttree delivers reliable and effective assistance, making it a cost-effective choice for ongoing operational support.
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Jeremy Chen Sales

4.8 2 reviews

Undisclosed

Undisclosed

2 - 9

Services provided

10% Call Center Services

50% Business Consulting

10% Back Office Outsourcing +3

10% Corporate Training & Coaching

10% Financial Consulting

10% Sales Outsourcing

Focus Areas

50% Virtual receptionist

30% Inbound appointment scheduling

20% Answering services

Jeremy Chen Sales is a company specializing in client sourcing and onboarding, noted for its professionalism and alignment with client values. Their services, particularly in Customer Support Services, have been highly effective, helping clients meet 90% of their targets. Positive feedback constitutes 100% of the reviews, highlighting their exceptional project management and timely communication.

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Reviews mention Timely
Clients have consistently praised Jeremy Chen Sales for their timeliness and responsiveness. One client highlighted that the workflow between their team and Jeremy's was 'very effective,' noting that he was 'always on time and responsive.' This sentiment reflects a strong overall satisfaction with the punctuality of services provided, contributing to successful outcomes such as a 25% increase in monthly sales.

Training Services for Virtual Reception Services Company

5.0 Feb 9, 2023

The workflow between our team and theirs was very effective. They are always on time and responsive. Jeremy had the unique ability to understand the value proposition of our services and articulate them in a way that everyone can understand.
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0 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Performance Agency
4.5 — Jeremy Chen Sales was hired by a digital performance agency for their call center services. The team was tasked with reaching out to potential clients. Read more
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Industry Experience

Jeremy Chen Sales has demonstrated expertise primarily in the Advertising & Marketing and Business Services sectors. Clients have praised his professionalism, ability to onboard clients effectively, and the significant impact on sales training, leading to a 25% increase in sales for a call center. The overall sentiment in both industries is highly positive, highlighting Jeremy's strengths in client sourcing, effective communication, and tailored training solutions, making him a valuable asset for businesses seeking growth.
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Advertising & marketing Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (2)

What Clients Have Said
Clients have expressed strong satisfaction with Jeremy Chen Sales, particularly noting the company's competitive pricing and alignment with their budgets. One client highlighted that they chose the firm due to its high ratings and affordability, while another reported a significant 25% increase in sales attributed to the effective training provided. Overall, the sentiment reflects a positive perception of value for money, with no reported areas for improvement.
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Callsite Solutions

5.0 1 review

$10,000+

< $25 / hr

10 - 49

San Salvador, El Salvador

Services provided

40% Call Center Services

35% Customer Service Outsourcing

15% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

30% Virtual receptionist

35% Answering services

35% Inbound appointment scheduling

Callsite Solutions is a provider of comprehensive Contact Center Services, specializing in inbound and outbound call handling and Customer Support Services. Their reviews highlight their impressive connectivity and project management, contributing to a significant reduction in call drop rates. However, some delays in scaling up resources were noted. Overall, they effectively supported a hospital's customer service needs during high-demand periods.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Healthcare Institution
5.0 — A hospital had trouble keeping up with call requests for COVID-19 testing. Callsite Solutions provided outbound call services for sales and lead generation, connecting Avaya PBX directly to their Read more
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Industry Experience

Callsite Solutions has demonstrated expertise primarily in the healthcare industry, providing robust call center services that significantly improved call management for a hospital in El Salvador during the COVID-19 pandemic. Clients praised their ability to reduce call drop rates and offer tailored solutions, with a strong focus on connectivity and project management. However, some delays were noted in scaling agent numbers. Overall, healthcare clients express high satisfaction, indicating a solid fit for organizations seeking reliable communication solutions.
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Healthcare

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Callsite Solutions as offering good value for money, with one hospital manager noting a total investment of $70,000–$80,000 for effective call center services. The project's success was highlighted by a significant reduction in call drop rates and improved customer follow-up. However, some feedback indicated delays in scaling agent numbers, suggesting room for improvement in responsiveness. Overall, the sentiment reflects satisfaction with the cost relative to the quality of service provided.
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Dat Dat Solutions

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Golem, Albania

Services provided

50% Call Center Services

15% Back Office Outsourcing

15% Sales Outsourcing +2

10% AI Agents

10% Customer Service Outsourcing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Dat Dat Solutions, a telecommunications infrastructure firm, has garnered exceptional reviews, with 100% of clients praising their ability to design and deploy cloud-based systems. They achieved a 99.98% network uptime and a 60% improvement in system reliability. Clients commend their exemplary project management and proactive, personalized approach to understanding business needs.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
Dat Dat Solutions has received exceptional feedback from clients in the past six months, highlighting their expertise in building robust telecommunications infrastructure. One client reported achieving 99.98% network uptime and a 40% reduction in communication latency, significantly improving client satisfaction. Their project management was praised for being organized and responsive, with on-time, within-budget delivery. Clients noted Dat Dat Solutions' commitment to understanding their unique business needs, with a focus on personalized service and technical proficiency, making them a valuable partner.
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Industry Experience

Dat Dat Solutions has demonstrated extensive expertise in the telecommunications industry, particularly in building cloud-based infrastructures and optimizing network performance. Clients report significant improvements in system reliability, communication latency, and client satisfaction. The company’s strengths lie in their project management, proactive approach, and deep understanding of client needs. Overall sentiment is highly positive, indicating that organizations seeking telecommunications solutions would find a strong partner in Dat Dat Solutions.
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Telecommunications

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praise Dat Dat Solutions for their exceptional value relative to cost. One client noted a $20,000 investment led to outstanding results, including a 99.98% network uptime and a 35% increase in client satisfaction. The project management was highlighted as exemplary, with timely delivery and transparency. Overall, clients feel that the company's commitment to understanding their unique needs and providing high-quality solutions justifies the investment, making it a strategic decision with significant ROI.
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Origen BPO

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Medellín, Colombia

Services provided

30% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +3

15% Sales Outsourcing

10% Recruiting

10% Staffing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Origen BPO is a provider of Contact Center Services, specializing in customer support and telephonic assistance. Their customer service center has helped improve client perceptions, with 100% of the feedback affirming satisfaction with their call handling and customer care services. The company is noted for its effective communication and close client relationships.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for IT Consulting Firm
5.0 — Origen BPO provides ongoing customer support services for an IT consultant firm. Read more
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Industry Experience

Origen BPO has demonstrated a strong capability in the business services sector, particularly in IT consultancy and customer support. Clients highlight their effective help desk operations and noticeable improvements in client perception. The feedback indicates a reliable partnership, characterized by attentive communication and high-quality service delivery. Overall, the sentiment is positive, suggesting that Origen BPO is well-suited for businesses seeking robust customer support solutions.
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Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Origen BPO is recognized for delivering good value for money, as reflected in client feedback. A CEO of an IT consulting firm noted that their customer support operations have significantly improved over the years, emphasizing the effectiveness of Origen BPO's services. Clients appreciate the reliability and quality of work, with one stating that 'the work is done correctly' and expressing satisfaction with the overall service, indicating a strong alignment between cost and value.
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Virtual Receptionist Pro

5.0 1 review

Undisclosed

< $25 / hr

2 - 9

Miami, FL

Services provided

100% Call Center Services

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Virtual Receptionist Pro is a call center service provider specializing in inbound call handling and customer support services. Reviewers consistently praise their professional communication and timely response, with 100% noting improvements in managing call volumes. Clients appreciate their effective call filtering, allowing businesses to focus on core tasks. Pricing and alignment of company values are also highlighted as positive aspects.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Travel Agency
5.0 — Virtual Receptionist Pro provided call center services for a travel agency. The team supported the client with their large inbound call volume and receiving calls after hours. Read more
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Industry Experience

Virtual Receptionist Pro has demonstrated strong capabilities in the travel industry, particularly for travel agencies, offering effective call center solutions that enhance operational efficiency. Clients appreciate their fast response times and professional communication, which seamlessly integrates with their teams. Overall sentiment reflects high satisfaction due to VRP's ability to manage inbound call volume effectively, providing good value for cost. This expertise makes them a suitable choice for companies seeking reliable virtual receptionist services in customer-facing roles.
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Other Industry

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have praised Virtual Receptionist Pro for offering competitive pricing that aligns well with their budget, highlighting it as a good value for the cost. One client specifically noted that the company's pricing fit their budget and provided excellent value, which allowed them to manage high call volumes effectively. Overall, the sentiment regarding cost and value for money is positive, with no reported issues related to pricing.
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My Receptionist

4.3 33 reviews

Undisclosed

Undisclosed

50 - 249

Eau Claire, WI

Services provided

100% Call Center Services

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

My Receptionist is a Customer Support Services company specializing in Inbound Call Center and Customer Care Services. They are highly praised for their efficiency and quick response, with 90% of reviews highlighting their effectiveness in call handling and customer service. Clients report significant time and cost savings, with some estimating up to $1,500 saved monthly. Areas of improvement include extending package minutes.

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Reviews mention High-quality work
Clients have consistently praised My Receptionist for delivering high-quality work, emphasizing their reliability and the exceptional service provided. One client noted, "They provide us with the best quality service we could ask for" and highlighted that they save significant time and money, estimating a monthly savings of around $1,500. The overall sentiment reflects strong admiration and respect for the company, with clients appreciating consistent call quality and clear communication.

Product and Customer Support for Retail Company

5.0 Nov 2, 2017

We have the utmost respect and admiration for MyReceptionist. They save us time, money and have the best quality you could buy for a steal of a deal. They have helped our business grow from startup to a solid foundation and I look forward to continued success with them.
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Industry Experience

My Receptionist has demonstrated strong expertise across various industries, including Education, Government, Retail, Information Technology, and Nonprofit sectors. Clients praise their efficient call-handling, excellent customer service, and cost-saving capabilities. The Education and Government sectors highlighted significant improvements in operational efficiency and client satisfaction. In Retail, consistent quality service was emphasized. Overall, the sentiment is highly positive, indicating My Receptionist is well-suited for organizations seeking reliable inbound services.
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Education Government Other industries Information technology Retail Business services Arts, entertainment & music Hospitality & leisure Media Telecommunications Real estate Automotive Financial services Other Industry Nonprofit

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Average Project Cost Breakdown

Less than $10,000 (28) $10,000 to $49,000 (2)

What Clients Have Said
Clients express a strong sentiment of value for money with My Receptionist, noting efficient service and significant time and cost savings. For instance, one client reported saving approximately $10,000 monthly and highlighted their package deal at $250 per month as highly beneficial. Another client mentioned that their services saved them about $1,500 a month. Overall, feedback indicates that clients find the pricing fair relative to the quality and efficiency of the services rendered.
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MARS EC

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Cairo, Egypt

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Sales Outsourcing

Focus Areas

15% Virtual receptionist

70% Answering services

15% Inbound appointment scheduling

MARS EC is a lead generation company praised for its professional and communicative approach. Over 90% of the feedback mentions their impressive high number of leads generated, aligning with client needs and expectations. Their services have been recognized for offering good value and aligning well with client company values.

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Industry Experience

MARS EC has garnered positive feedback primarily from the Energy & Natural Resources sector, where they have proven effective in generating sales leads for digital platforms offering energy solutions. Clients commend their communicative and professional approach, aligning well with company values and providing great value for cost. Overall sentiment indicates strong expertise in the energy industry, making them a suitable choice for projects seeking effective lead generation and professional service.
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Energy & natural resources

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Average Project Cost Breakdown

What Clients Have Said
MARS EC is noted for providing good value for cost, with clients highlighting their competitive pricing and alignment with budgetary constraints. One reviewer specifically mentioned that MARS EC was selected due to its 'great culture fit' and 'good value for cost.' Overall, the sentiment indicates satisfaction with the company's pricing relative to the services delivered, reinforcing a positive perception of their value for money.
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More responsive than most other service providers

MARS EC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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PNB Holdings Pvt Ltd

5.0 3 reviews

Undisclosed

< $25 / hr

50 - 249

Kadawatha, Sri Lanka

Services provided

15% Call Center Services

20% Accounting

20% Back Office Outsourcing +6

20% Finance & Accounting Outsourcing (FAO)

5% Customer Service Outsourcing

5% Data Annotation Services

5% Financial Advising & Planning

5% Logistics & Supply Chain Consulting

5% Staffing

Focus Areas

45% Virtual receptionist

45% Answering services

10% Inbound appointment scheduling

PNB Holdings Pvt Ltd is a payroll processing and HR consultancy firm that excels in managing employee files and restructuring finance functions. Their reviews highlight a 100% positive feedback rate, emphasizing their integrity, professionalism, and prompt communication. Clients appreciate their deep understanding of business needs and well-organized processes, with no significant areas for improvement noted.

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Industry Experience

PNB Holdings Pvt Ltd has demonstrated expertise primarily in the manufacturing industry, specifically in genuine leather production. Clients commend their efficiency in payroll processing, employee file management, and finance function restructuring. Notable strengths include timely deliverables, strong communication, and a deep understanding of business challenges. Overall, feedback reflects a positive sentiment towards their reliable and professional approach, making them a suitable partner for manufacturing projects.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have praised PNB Holdings Pvt Ltd for their competitive pricing and overall value for money. A Managing Director noted that their pricing fit within budget and offered good value relative to the services provided. The company's integrity and ability to deliver on promises were also highlighted, indicating a strong alignment between cost and quality of service. Overall sentiment reflects satisfaction with the financial investment made in their services.
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Call Force Solutions

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Sales Outsourcing +1

10% Transcription

Focus Areas

35% Virtual receptionist

40% Inbound appointment scheduling

25% Answering services

Call Force Solutions is a customer support services company specializing in inbound and outbound call center operations, telemarketing, and customer care services. The reviews highlight a 40% increase in qualified leads and a 25% rise in successful appointments, with 85% of feedback praising their customized solutions and proactive approach. Minor improvement areas include onboarding processes and response times during peak periods.

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1 of 1 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Assistance Outsourcing for IT Services Company
5.0 — Call Force Solutions provided three virtual assistants for an IT services company. The assistants blended with the client's team and handled calls, patient scheduling, invoicing support, and data Read more
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Industry Experience

Call Force Solutions has received positive feedback primarily from the IT Services industry, highlighting their expertise in lead generation, appointment setting, and cold calling. Clients noted significant improvements in customer service operations, with metrics such as a 25% increase in customer satisfaction and a 40% rise in qualified leads. Their strengths include tailored solutions, exceptional project management, and a proactive approach, making them a strong fit for businesses seeking enhancements in sales and customer engagement.
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IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Call Force Solutions' competitive pricing and strong value for money. One buyer noted that the 'pricing fit our budget' and emphasized the 'good value for cost' they received. The company's services led to significant improvements in lead generation and appointment setting, showcasing a clear return on investment. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their solutions, reinforcing their reputation as a reliable partner in driving business success.
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More responsive than most other service providers

Call Force Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Cabilyt

5.0 11 reviews

Undisclosed

< $25 / hr

250 - 999

Services provided

30% Call Center Services

35% Customer Service Outsourcing

35% Sales Outsourcing

Focus Areas

10% Virtual receptionist

65% Answering services

25% Inbound appointment scheduling

Cabilyt is a customer service center specializing in inbound and outbound call center services, lead generation, and telemarketing services. Reviews highlight their proactive approach, efficiency, and ability to deliver high-quality leads, with 100% of reviewers noting improved lead generation and operational efficiency. Their personalized service and commitment to client success are consistently praised, although there's room for technological advancement in analytics.

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Reviews mention Communicative
The overall sentiment regarding Cabilyt's communication is highly positive. Clients consistently praised the team's responsiveness and proactive approach. One client noted, "They were always on time and easy to work with," while another emphasized, "Their communication was always clear, and they really made the whole process easy for us." Regular updates and quick responses to needs were highlighted, reinforcing their reputation as communicative and reliable partners in achieving project goals.

Lead Gen & Call Center Services for Real Estate Co

5.0 Dec 20, 2024

They were really on top of everything. Anytime we had questions or needed adjustments, they responded quickly and made sure we were always in the loop. Their communication was always clear, and they really made the whole process easy for us.
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Sales Outsourcing for Real Estate Firm

5.0 Aug 8, 2025

They’re easy to work with. We had regular check-ins. If we needed changes they made them fast. Communication was always open.
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Lead Generation Services for Real Estate Company

5.0 Sep 5, 2025

They were always on time and easy to work with. If I had a need or question, they listened and came back with solutions quickly. What stood out to me was the way they communicated. It saved me a lot of time, and everything they promised was delivered the way we agreed.
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2 of 2 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for International Ride-Hailing Services Company
5.0 — Cabilyt provides call center services for an international ride-hailing service company. The team is responsible for lead generation, customer service, and appointment setting. Read more
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Industry Experience

Cabilyt has demonstrated solid expertise in the real estate, software, business services, and IT services industries. Clients from the real estate sector praise their lead generation and organizational skills, noting significant increases in qualified leads and successful deal closures. In the software industry, feedback highlights their effectiveness in driver recruitment and operational support. Overall, Cabilyt is regarded as dependable and proactive, making them a strong fit for clients in real estate and technology-focused sectors.
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Business services IT Services Software Real estate

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United States (5) Saudi Arabia (1) Egypt (1)

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2ndOffice Limited

5.0 1 review

$75,000+

$25 - $49 / hr

50 - 249

Couva, Trinidad and Tobago

Services provided

10% Call Center Services

50% IT Staff Augmentation

10% Back Office Outsourcing +3

10% Customer Service Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

2ndOffice Limited is a company specializing in supplying and installing modular office containers. The overall feedback reflects a professional and detail-oriented team, with 100% of reviewers highlighting their timely delivery and high-quality materials. Clients consistently commend their professional communication and management, emphasizing their ability to meet project deadlines and accommodate additional changes.

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Industry Experience

2ndOffice Limited has demonstrated expertise primarily in the construction industry, particularly in providing modular office solutions for HVAC services. Clients have praised their professional communication, timely delivery, and high-quality materials. The overall sentiment reflects strong satisfaction with their project management and alignment with client needs, indicating that they are a solid choice for construction-related projects.
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Construction

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Average Project Cost Breakdown

What Clients Have Said
Clients have praised 2ndOffice Limited for their competitive pricing and overall value for money. One client highlighted that the company's pricing fit their budget while also noting the good value for the cost. The professionalism and quality of service provided were also commended, with one client stating they were impressed by the high-quality materials and thorough communication throughout the project. Overall, feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness.
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CallTree BPO

5.0 4 reviews

$10,000+

< $25 / hr

50 - 249

Tijuana, Mexico

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% Back Office Outsourcing +1

20% Sales Outsourcing

Focus Areas

20% Virtual receptionist

40% Answering services

40% Inbound appointment scheduling

CallTree BPO is a specialized provider of Contact Center Services, offering solutions such as Customer Support Services, Inbound and Outbound Call Handling, and Customer Care Services. Reviews indicate a strong reputation, with 100% positive feedback highlighting their timely delivery and ability to tailor solutions to client needs. Notably, 50% of reviewers commend their attentive project management and employee satisfaction.

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1 of 1 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Legal Assistance Document Processing Co
5.0 — CallTree BPO provides customer support services for a legal assistance document processing company. They've assigned a team of call center representatives to assist the client with incoming Read more
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Industry Experience

CallTree BPO has demonstrated strong expertise in the legal industry, particularly in customer and back-office support, as evidenced by their effective handling of client inquiries for legal professionals. Clients praise their project management skills, timely team assembly, and attentive service. Overall sentiment is highly positive, with a specific emphasis on their ability to cater to businesses of all sizes. This provider is particularly well-suited for legal firms seeking reliable support services.
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Legal

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients have expressed satisfaction with CallTree BPO's pricing structure, noting that they charge an hourly rate for teams, which provides flexibility for various business sizes. One client mentioned investing over $460,000, indicating a significant commitment while valuing the service's effectiveness. Overall, feedback highlights that CallTree BPO delivers good value for money, with a well-organized approach and attentive customer service, fulfilling client needs efficiently without noted areas for improvement.
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Again Again Agency

5.0 44 reviews

$5,000+

< $25 / hr

1,000 - 9,999

Services provided

20% Call Center Services

30% Sales Outsourcing

20% Back Office Outsourcing +2

20% Customer Service Outsourcing

10% Email Marketing

Focus Areas

45% Virtual receptionist

40% Inbound appointment scheduling

15% Answering services

Again Again Agency is a company specializing in Contact Center and Lead Generation Services. Across their reviews, clients consistently praise their effective communication, adherence to deadlines, and high-quality leads that significantly enhance business outcomes. Impressively, 100% of the reviews highlight their ability to deliver on expectations without any noted areas for improvement.

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Reviews mention Knowledgeable
Clients have consistently praised Again Again Agency for their extensive knowledge in lead generation strategies. One client highlighted their 'robust knowledge' and ability to experiment with new approaches, which significantly contributed to booking 25 appointments. Their project management skills were also commended, with all deadlines met and effective communication maintained throughout the project. Overall, the sentiment regarding their expertise is highly positive, reflecting confidence in their capabilities.

Call Center Services for SaaS Platform

5.0 Mar 21, 2023

Again Again Agency had robust knowledge of all things related to lead generation, which was impressive. Also, they were extremely agile and always experimented with new approaches.
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4 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Architecture & Construction Company
5.0 — Again Again Agency provided lead generation services for an architecture and construction company. The team conducted research, created a prospect list and email templates, and reached out to Read more
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Industry Experience

Again Again Agency has demonstrated expertise across various industries, including media, finance, education, and design, providing lead generation and email marketing services. Clients report high satisfaction, noting significant lead conversions and responsiveness. In the media sector, they excelled in generating quality leads, while in financial services, their strategies resulted in substantial client growth. Overall, Again Again Agency is well-regarded for their effective outreach and tailored solutions, making them a suitable partner for businesses seeking to enhance lead generation in diverse fields.
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Financial services Other industries Media Design Software Transportation Education IT Services Healthcare Consulting Energy & natural resources Other Industry Advertising & marketing Construction

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Average Project Cost Breakdown

Less than $10,000 (25)

What Clients Have Said
Clients consistently highlight Again Again Agency's competitive pricing and exceptional value for money. One reviewer noted a monthly investment of $3,000, resulting in over 10 leads generated, exceeding expectations. Another client reported a 400% ROI with a $5,000 investment, crediting the agency's effective lead generation. Overall, the sentiment is overwhelmingly positive, with many clients praising the agency for delivering quality results within budget and on time, reinforcing their reputation as a cost-effective solution in lead generation.
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HT Visions

5.0 3 reviews

$1,000+

Undisclosed

50 - 249

Services provided

10% Call Center Services

10% Custom Software Development

10% E-Commerce Development +15

10% Mobile App Development

10% Pay Per Click

10% Search Engine Optimization

10% Social Media Marketing

10% Web Development

2% Application Management & Support

2% Cloud Consulting & SI

2% Content Marketing

2% Conversion Optimization

2% Email Marketing

2% IT Managed Services

2% IT Strategy Consulting

2% Video Production

2% Wearable App Development

2% Web Design

Focus Areas

33% Virtual receptionist

34% Answering services

33% Inbound appointment scheduling

HT Visions is a web development company specializing in creating custom platforms, CRM systems, and professional websites to enhance user engagement and operational efficiency. Across reviews, 100% of clients praised their responsiveness and ability to tailor solutions effectively. However, 33% mentioned room for improvement in post-launch support and user training.

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Industry Experience

HT Visions has demonstrated strong expertise in the Arts, Entertainment & Music and Financial Services industries. Clients in the music sector praised their ability to enhance user experiences through thoughtful UX/UI design, leading to greater engagement. In financial services, their custom web development resulted in significant increases in website traffic and client satisfaction. Overall sentiment is highly positive, with clients noting HT Visions' technical proficiency, responsiveness, and creativity as key strengths, making them a solid choice for projects in these fields.
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Financial services Arts, entertainment & music

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have highlighted HT Visions' competitive pricing and strong value for money, with one reviewer noting that their pricing fit the budget and offered good value for the cost. Another client emphasized the impressive outcomes achieved, including increased engagement and improved client satisfaction, which further justified the investment. Overall, the sentiment reflects satisfaction with the balance between cost and the quality of services provided, though suggestions for additional post-launch support were noted.
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Digital Jockey Private Limited

4.5 2 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

45% Call Center Services

45% Sales Outsourcing

10% Search Engine Optimization

Focus Areas

10% Virtual receptionist

65% Answering services

25% Inbound appointment scheduling

Digital Jockey Private Limited is a proficient company specializing in Contact Center Services, particularly excelling in Inbound and Outbound Call Centers. With a high success rate, they converted 9.9% of 3,000 prospects into positive customers. Reviewers consistently praise their effective communication and timely updates, with 100% expressing satisfaction with their services.

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Reviews mention Exceeds expectations
Clients have expressed that Digital Jockey consistently exceeds expectations through their diligent efforts and effective communication strategies. One client noted their impressive lead generation, achieving 25–30 leads from 8,200 calls, and highlighted the team's honesty and commitment to surpassing promised metrics. They maintained high performance even under challenging circumstances, demonstrating exceptional dedication. Overall, the feedback emphasizes Digital Jockey's reliability and work ethic, making them a valuable partner in achieving client goals.

Digital Strategy & Voice Services for SaaS Platform

4.0 Jul 29, 2020

I’ve dealt with multiple people in the past, but none of them showed up to work with the honesty that Digital Jockey showed. Other companies would talk about contracts, how many calls they’d do, and how much reach-out they’d do. Digital Jockey did it out of the box. If they promised to do 100 calls per day, they’d sometimes call 200 times as well. They were honest in that all recordings were sent to me at the end of the day. Their team was hardworking and patient in getting leads. Digital Jockey got a good number of leads in the amount of time given to them. They were always work-minded rather than money-minded, and they were quite affordable as well.
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Digital Strategy & Voice Services for SaaS Platform

4.0 Jul 29, 2020

They were very good with deadlines and did everything they promised. A couple of their people continued working despite having colds and fevers and even though I told them not to. They had very high performance and went beyond our expectations. Azhar has very good sales experience and he knew exactly how to speak to a customer and at what time. He sent me reports with the attempts they’d made and the call setup.
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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Leads Filtering & Prospecting for Earthing Mfg Company
5.0 — Digital Jockey is conducting leads filtering and prospecting for an earthing manufacturing company. Their tasks include calling customers, as well as filtering the data list of prospects. Read more
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Industry Experience

Digital Jockey has demonstrated expertise across the Energy & Natural Resources and IT Services industries, receiving positive feedback for their effective communication, lead generation, and tailored marketing strategies. In the Energy sector, they excelled in filtering data to identify prospects, achieving significant conversion rates. In IT Services, their support in developing AI solutions and engaging potential customers was praised for its thoroughness and honesty. Overall sentiment indicates strong performance and reliability, making them a suitable partner for businesses in these sectors.
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IT Services Energy & natural resources

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients have praised Digital Jockey for their cost-effectiveness and value for money, with one reviewer noting their affordable pricing of approximately $500–$700 USD for extensive outreach efforts. The overall sentiment reflects satisfaction with the company's dedication and work ethic, emphasizing that they were 'work-minded rather than money-minded.' Additionally, timely communication and high performance were highlighted, reinforcing the perception of receiving substantial value relative to the investment.
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IBT: No. 1 Outsourcing Company in Middle East

4.0 1 review

$50,000+

Undisclosed

1,000 - 9,999

Dubai, United Arab Emirates

Services provided

30% Call Center Services

20% Customer Service Outsourcing

20% IT Managed Services +5

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

5% Staffing

3% HR Outsourcing

2% Recruiting

Focus Areas

20% Virtual receptionist

60% Answering services

20% Inbound appointment scheduling

IBT: No. 1 BPO Company in Middle East is a leading provider of Contact Center Services, specializing in Customer Support Services and Call Handling. Their reviews reflect a high level of professionalism and effective communication, with 100% of feedback highlighting their prompt actions and successful achievement of agreed KPIs, making them a reliable choice for telephonic support needs.

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0 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Eyecare Hospital
4.0 — IBT: No. 1 BPO Company in Middle East provides call center services for an eyecare hospital. The team is responsible for handling the client's calls after duty hours and on public holidays. Read more
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Industry Experience

IBT: No. 1 BPO Company in Middle East has garnered positive feedback in the medical industry, particularly for its expertise in managing call center operations for healthcare providers. Clients have praised their effective communication, professionalism, and ability to meet agreed KPIs, indicating a strong capability in delivering results. The company is deemed a reliable partner for businesses seeking quality BPO services within the healthcare sector, reflecting a favorable sentiment overall.
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Medical

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed a positive sentiment regarding IBT's pricing, highlighting it as a key factor in their selection process. One client noted that the 'pricing fit our budget' and emphasized the 'good value for cost' provided. Overall, the feedback indicates that IBT delivers effective services at a competitive price, meeting clients' expectations without the need for improvements in this area.
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Kore BPO

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Dallas, TX

Services provided

10% Call Center Services

35% Staffing

20% Back Office Outsourcing +2

20% Customer Service Outsourcing

15% HR Outsourcing

Focus Areas

10% Virtual receptionist

60% Answering services

30% Inbound appointment scheduling

Kore BPO is a company specializing in Call Center Services, including Inbound and Outbound Call Center operations. Reviews highlight their strong communication and efficiency, with 100% positive feedback on meeting targets and improving recruitment outcomes. Clients appreciate their value for cost and alignment with company values.

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Industry Experience

Kore BPO has demonstrated expertise across various industries, including Education, Consulting, and IT Services. In Education, they significantly improved applicant quality and recruitment efficiency. In Consulting, their focus on technical marketing strategies helped achieve sales goals. For IT Services, they provided effective marketing support, enhancing campaign performance and generating leads. Overall, feedback reflects a strong commitment to client satisfaction and timely project delivery, making Kore BPO a suitable partner for clients in these sectors.
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Education Consulting IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided.
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United States (2) England (1)

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TravelsBpo

4.8 4 reviews

$1,000+

< $25 / hr

50 - 249

New Delhi, India

Services provided

30% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

TravelsBpo provides comprehensive Contact Center Services, specializing in Customer Support Services for travel-related inquiries. The company is highly regarded for its efficient handling of inbound and outbound calls, with 100% of reviews highlighting their ability to improve response times and client satisfaction. Their expertise in telephonic support and customer service has been praised for enhancing customer experiences and operational efficiency.

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2 of 2 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Travel Solutions Company
5.0 — TravelsBpo provided 24/7 multilingual customer support services for a travel solutions company. The team managed the client's customer support operations, focusing on inbound and outbound inquiries. Read more
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Industry Experience

TravelsBpo has demonstrated robust expertise across various industries, including Information Technology, Consulting, Advertising & Marketing, and Staffing & Recruiting. Clients notably praised their ability to enhance customer support efficiency, reduce response times, and improve satisfaction in the travel management sector. The company showcases strengths in project management, clear communication, and adaptability, positioning them as a valuable partner for businesses seeking to optimize customer experiences and operational efficiency in these sectors.
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Information technology Consulting Other industries Advertising & marketing

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Canada (1) India (1) Italy (1) England (1)

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RFS Business Solutions Pvt Ltd

5.0 5 reviews

$1,000+

< $25 / hr

50 - 249

Kolkata, India

Services provided

25% Call Center Services

40% Back Office Outsourcing

35% Customer Service Outsourcing

Focus Areas

40% Virtual receptionist

50% Answering services

10% Inbound appointment scheduling

RFS Business Solutions Pvt Ltd is a versatile staffing and employer of record company, known for providing cost-effective solutions tailored to client needs. Reviews reveal a 100% positive feedback rate, highlighting their customer-focused approach, cultural alignment, and responsiveness in scaling teams and delivering customer support services. Clients appreciate their commitment to ongoing improvement and seamless communication.

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Reviews mention Helpful
Clients have expressed a positive sentiment towards RFS Business Solutions Pvt Ltd, highlighting their responsiveness and customer-focused approach. One client noted that RFS has significantly supported their talent acquisition needs in Manila and has adapted to their expanding requirements. Regular communication and meetings have been effective, demonstrating RFS's commitment to service excellence. Overall, clients appreciate the alignment of company values and the organization's capability to scale support effectively.

Back Office Outsourcing for Space Company

5.0 Nov 26, 2024

RFS is a customer-focused organization, and we feel well supported by all their team members. RFS is responsive to our needs and has helped us access the talent we were looking for in Manila and scale our team in a cost-effective way. Finding talent in all locations can be challenging, and RFS has helped us find the resources we needed. We've expanded the original scope with the support of RFS and the talent available in Manila.
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Industry Experience

RFS Business Solutions Pvt Ltd has received positive feedback primarily within the Software and Information Technology sectors. Clients have praised their commitment to customer service, effective team scaling, and responsiveness to project needs. The company has successfully supported clients in areas such as talent acquisition for tech teams and providing 24/7 customer support. Overall, RFS is recognized for its value-driven approach and strong cultural alignment, making it a suitable partner for businesses in tech-focused industries.
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Software Information technology

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Average Project Cost Breakdown

What Clients Have Said
Clients of RFS Business Solutions Pvt Ltd consistently highlight the company's competitive pricing and strong value for money. One client noted that RFS was chosen for its budget-friendly pricing and good cultural fit, emphasizing their satisfaction with the cost-effectiveness of the services provided. Another client echoed this sentiment, stating that RFS's pricing matched their budget while delivering quality support. Overall, the feedback suggests a positive perception of RFS's value relative to its costs.
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Australia (1) Norway (1)

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HelloSells

5.0 4 reviews

Undisclosed

< $25 / hr

50 - 249

Portland, OR

Services provided

40% Call Center Services

30% Customer Service Outsourcing

30% Sales Outsourcing

Focus Areas

10% Virtual receptionist

50% Inbound appointment scheduling

40% Answering services

HelloSells is a company specializing in Contact Center Services, providing solutions such as Inbound Call Center, Customer Support Services, and Call Handling. Across their reviews, 100% of clients have praised their professional service, citing prompt communication and effective integration with client systems. Their flexibility in addressing specific client needs and cost-effectiveness are consistently highlighted, making them a reliable partner for telephonic support.

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Reviews mention Personable
The overall sentiment regarding HelloSells' personable approach is highly positive. Clients appreciate the team's availability and effective communication, highlighting that they interact with real people rather than automated systems. One client noted, 'I don’t sit on the phone waiting for them to answer,' emphasizing the promptness and reliability of their service. The personable nature of HelloSells is further evidenced by their proactive follow-ups and supportive IT department, which enhances the client experience.

Virtual Answering Services for Financial Services Co

5.0 Jan 21, 2020

Availability and communication are their team’s most impressive qualities. They have good lines of communication headed by real people. I don’t sit on the phone waiting for them to answer. I don’t send emails to an unknown source. Other companies don’t provide much communication, but HelloSells gives great customer service.
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4 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Answering Services for Financial Services Co
5.0 — HelloSells provides virtual answering services to prevent unanswered client calls for a financial solutions company. They integrated services with a CRM, offer technical tutorials, and manage IT Read more
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Average Project Cost Breakdown

Less than $10,000 (4)

What Clients Have Said
Clients consistently highlight HelloSells' competitive pricing and exceptional value for money. One client noted spending under $1,000 with significant ROI, while another emphasized their reasonable $99 monthly fee for extensive service. A plumbing dispatcher praised their lower rates compared to competitors, expressing satisfaction with both the service and cost. Overall, feedback indicates that HelloSells delivers high-quality services at affordable prices, making them a valuable partner for businesses.
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Charlotte, North Carolina (1) Athens, Ohio (1) Cincinnati, Ohio (1) Philadelphia, Pennsylvania (1)

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VonBridge Solutions

5.0 1 review

$1,000+

< $25 / hr

10 - 49

Denver, CO

Services provided

30% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

45% Virtual receptionist

35% Inbound appointment scheduling

20% Answering services

VonBridge Solutions is a professional Customer Service Center specializing in Contact Center Services, offering virtual assistant support to streamline administrative and operational tasks. Reviews indicate 100% positive feedback, highlighting their reliability, initiative, and effective communication. They are praised for timely responses, improved appointment scheduling, and overall operational efficiency.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Virtual Assistant Services for Beauty Salon
5.0 — VonBridge Solutions provides virtual assistant services for a beauty salon. They respond to customer inquiries, schedule appointments, organize client records, handle follow-ups, and assist with Read more
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Industry Experience

VonBridge Solutions has demonstrated expertise in the beauty industry by providing essential virtual assistant support to Omon Salon & Beauty Supply LLC. Feedback highlights their strengths in operational efficiency, customer service responsiveness, and adaptability to client needs. The overall sentiment is highly positive, indicating that they effectively enhance business operations, making them a strong fit for companies in the beauty sector seeking administrative support.
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Beauty

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed satisfaction with VonBridge Solutions, highlighting that their pricing fits within budget and offers good value for money. One client noted, "Pricing fit our budget" and acknowledged the company's alignment with their values, reinforcing the perception of cost-effectiveness. Overall, the sentiment is positive, with clients appreciating the affordability alongside the quality of service provided, which has led to improved operational efficiency.
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English Call Centre

5.0 2 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

40% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

15% Virtual receptionist

60% Inbound appointment scheduling

25% Answering services

English Call Centre is a provider of comprehensive Contact Center Services, offering both inbound and outbound call handling with a focus on Customer Support Services. Reviews highlight the company's professionalism and adaptability, with 100% of feedback emphasizing their efficiency and seamless integration into client operations. Their commitment to enhancing client relationships through personalized communication is a recurring theme.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Advertising Services Company
5.0 — English Call Centre provided inbound and outbound call center services for an advertising services company. The team addressed inquiries, managed service-related requests, and monitored call Read more
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Industry Experience

English Call Centre has received positive feedback primarily in the Advertising & Marketing industry. Clients highlight their expertise in enhancing client communications and professionalism, leading to improved client satisfaction and efficient inquiry handling. The provider's strengths include adaptability, responsiveness, and effective project management. Their ability to integrate seamlessly into client operations has made them a valuable partner, particularly for businesses looking to strengthen their presence in English-speaking markets.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have highlighted English Call Centre's pricing as well-aligned with their budget, noting it provides good value for the cost. One client specifically mentioned that the pricing fit well within their budget while also delivering high-quality service. Overall, sentiment towards the company's value proposition is positive, with clients expressing satisfaction with the professionalism and responsiveness of the service, which contributed to improved client relationships and operational efficiency.
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Adentcom Contact Center & BPO

4.9 6 reviews

Undisclosed

< $25 / hr

50 - 249

Services provided

40% Call Center Services

40% Back Office Outsourcing

20% Customer Service Outsourcing

Focus Areas

60% Virtual receptionist

40% Answering services

Adentcom Contact Center & BPO specializes in providing comprehensive Contact Center Services, including Customer Support Services, Inbound and Outbound Call Center, and Telemarketing Services. Reviews highlight their professionalism, responsiveness, and adaptability, with 100% of clients noting their effective communication and commitment to client success. Their ability to tailor services to specific business needs is frequently praised.

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Reviews mention Professional
Clients consistently highlight Adentcom Contact Center & BPO's professionalism and responsiveness. One client noted the team's adaptability and excellent English skills, contributing to successful outcomes. Another emphasized the politeness and professionalism of their representatives, which enhanced client satisfaction. Overall feedback reflects a strong sentiment of professionalism, with no significant areas for improvement identified by clients.

BPO & Call Center Services for Housing Solutions Co

5.0 Jun 6, 2025

Clients have reported that Adentcom Contact Center & BPO's representatives are polite and professional. Adentcom Contact Center & BPO is responsive and intent on regular contact. I'm impressed with their attentiveness and professionalism.
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Appointment Setting Services for Call Center Services Co

5.0 Jul 21, 2025

They are very professional, and their experience is evident in the results. They also don't have any issues adapting to different situations, such as systems that were required to be used.
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2 of 2 Virtual receptionist reviews are 5 stars

2 new reviews for Virtual receptionist in past 6 months

Unknown avg. project cost

Virtual receptionist Experience

Adentcom Contact Center & BPO has received positive feedback for their virtual receptionist services, with clients highlighting their professionalism and adaptability. Specifically, 100% of reviewers praised their communication and responsiveness. They excelled in facilitating customer support for diverse needs, including Spanish-speaking callers, and demonstrated commitment to delivering quality results. Notably, clients reported high satisfaction with call handling and data management, indicating a strong impact on their operational efficiency.
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3 of 4 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Compliance Solutions Company
5.0 — Adentcom Contact Center & BPO provided call center services for a compliance solutions company. The team took calls from native Spanish speakers and documented them on an external web form. Read more
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Industry Experience

Adentcom Contact Center & BPO has garnered positive feedback across various industries, including Business Services, Home Services, and Real Estate. Clients appreciate their expertise in appointment setting, maintenance coordination, and customer service for affordable housing applications. Strengths highlighted include excellent communication, adaptability to specific needs, and a strong cultural fit. Overall sentiment indicates high satisfaction, making them a suitable partner for businesses seeking reliable call center and BPO services, particularly in sectors requiring multilingual support and customer engagement.
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Home Services Other industries Real estate Consulting Business services

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GeBBS Healthcare Solutions

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Culver City, CA

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

GeBBS Healthcare Solutions is a company specializing in Customer Support Services, including telephonic support and outbound call center operations, primarily within the healthcare industry. The feedback highlights their quick turnaround times and accurate work, with 100% of reviewers noting their responsiveness and adaptability. However, 50% of reviewers mentioned a need for transparency regarding employee changes.

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0 of 1 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Data Entry, Medical Coding & Voice Services for Billing Firm
4.5 — GeBBS Healthcare Solutions was the outsourcing partner of a medical billing firm. They provided data entry, medical coding, AR follow-up, patient calls, and more. They were thoroughly trained and Read more
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Industry Experience

GeBBS Healthcare Solutions has demonstrated expertise primarily in the healthcare sector, specifically in revenue cycle management for medical practices, hospitals, and anesthesia groups. Clients have praised their responsiveness, fast turnaround times, and accuracy in medical coding and billing processes. Overall sentiment is positive, highlighting their ability to adapt and collaborate effectively, though some feedback suggests a need for clearer communication regarding staff changes. This makes them a strong contender for healthcare-related projects requiring reliable outsourcing solutions.
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Healthcare

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive GeBBS Healthcare Solutions as offering competitive pricing and good value for money. One client noted they chose GeBBS due to their competitive prices and the qualification of their staff. They invested approximately $17,000 monthly and appreciated the quick turnaround times and accuracy of work. However, there were concerns about transparency regarding staff changes, indicating a need for improved communication on employee assignments. Overall, the sentiment reflects satisfaction with the cost relative to the quality delivered.
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Digicon Technologies Ltd

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Dhaka, Bangladesh

Services provided

35% Call Center Services

35% Corporate Training & Coaching

30% IT Staff Augmentation

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Digicon Technologies Ltd is a proficient web development company known for creating consumer-focused websites. They were selected for their cultural alignment and cost-effectiveness. All reviewers noted their impressive time management and dedication, with 100% reporting satisfaction and no areas for improvement. The company consistently delivered ahead of schedule and required minimal revisions.

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Industry Experience

Digicon Technologies Ltd has demonstrated strong expertise in the Consumer Products industry, providing effective web solutions that align with corporate goals. Clients have praised their project management skills, timely delivery, and dedication to customer satisfaction. Overall sentiment is highly positive, indicating that organizations within the consumer packaged goods sector can confidently engage Digicon Technologies for their digital needs.
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Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients of Digicon Technologies Ltd express a positive sentiment regarding the company's cost-effectiveness and value for money. One client highlighted the 'good value for cost' and noted that the project outcomes closely aligned with their corporate objectives, requiring very few revisions. Additionally, they appreciated the company's dedication to meeting their needs efficiently, underscoring the overall satisfaction with the pricing relative to the quality of service provided.
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Grow Force Technology Co., Ltd.

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Beijing, China

Services provided

25% Call Center Services

25% Custom Software Development

25% Mobile App Development +1

25% Web Development

Focus Areas

50% Virtual receptionist

50% Answering services

Grow Force Technology Co., Ltd. is a comprehensive Internet service provider offering website construction, Google promotion, and email creation services. The company received overwhelmingly positive feedback, with praise for their professionalism and effective project management. Approximately 100% of reviewers highlighted their exceptional customer service and proactive communication.

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Industry Experience

Grow Force Technology Co., Ltd. has demonstrated significant strengths in the manufacturing sector, particularly for companies seeking to enhance their online presence and expand into international markets. Clients praised their comprehensive Internet solutions, including website development and Google promotion, highlighting their proactive communication and professional service. The overall sentiment is highly positive, indicating a strong fit for manufacturing businesses aiming to improve branding and market reach.
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Manufacturing

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Grow Force Technology Co., Ltd.'s pricing and value for money, noting the comprehensive services provided for website construction and Google promotion, which cost approximately 30,000 to 40,000 RMB and 100,000 RMB annually, respectively. The positive sentiment is reinforced by consistent client inquiries generated through their effective marketing strategies and high-quality customer service, with no reported areas for improvement.
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RAM BPO

5.0 3 reviews

$1,000+

Undisclosed

10 - 49

Medellín, Colombia

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Sales Outsourcing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

RAM BPO is a business process outsourcing company specializing in providing multilingual support, technical assistance, customer service, and business development services. With an impressive culture and high retention rates, RAM BPO has received overwhelmingly positive feedback, with 100% of reviewers highlighting their timely delivery and effective communication. Clients appreciate their professional environment and strong organizational skills, making them a reliable partner for diverse operational needs.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
RAM BPO has received positive feedback from clients in recent months, highlighting their effective communication, timely delivery, and strong cultural fit. Clients appreciate RAM BPO's dedication to fostering a supportive work environment and their ability to manage operations seamlessly. Specific comments noted the company's high retention rate, excellent customer support, and successful collaboration in developing business strategies. Overall, the sentiment is overwhelmingly favorable, with clients expressing satisfaction and no significant areas for improvement identified.
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Industry Experience

RAM BPO has demonstrated expertise across various industries including Supply Chain, Logistics, Construction, and Information Technology. Clients express satisfaction with their robust communication, commitment to quality, and ability to enhance operational efficiency. The overall sentiment is highly positive, highlighting RAM BPO's strengths in providing tailored support and fostering a strong workplace culture. They are particularly well-suited for companies seeking outsourcing solutions that prioritize employee well-being and client success.
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What Clients Have Said
Clients consistently highlight RAM BPO's excellent value for cost, with one noting it as a key reason for their selection. Feedback indicates that the company's pricing aligns well with client budgets while delivering high-quality services. Clients appreciate the transparent communication and timely project delivery, reinforcing their perception of value. Overall sentiment reflects satisfaction with the cost-effectiveness of RAM BPO's services, making them a favorable choice for outsourcing needs.
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Moree

4.8 5 reviews

$5,000+

Undisclosed

10 - 49

Services provided

25% Call Center Services

30% Email Marketing

30% Sales Outsourcing +1

15% Direct Marketing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Moree is a company specializing in Contact Center Services, offering strategic support in generating qualified C-level meetings for businesses. They have received 100% positive feedback, particularly for their attention to detail and proactive approach in customer interaction. Clients appreciate their timely responses and the value-driven nature of the meetings they arrange.

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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Lead Generation for Data Security & Privacy Software Co
5.0 — Moree provides lead generation services for a data security software firm. They're in charge of engaging with targeted accounts via phone calls and email. The goal is to secure meetings with C-level Read more
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Industry Experience

Moree demonstrates expertise across various industries, notably in Information Technology, Retail, Supply Chain, and Logistics. Clients commend their strong project management skills, responsiveness, and ability to generate high-quality leads, significantly enhancing sales pipelines and brand awareness. The overall sentiment indicates that Moree is particularly suited for firms focused on lead generation and data-driven marketing strategies, making them a valuable partner for businesses aiming to optimize their sales processes.
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Supply Chain, Logistics, and Transport Information technology Retail Software

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Average Project Cost Breakdown

$50,000 to $199,999 (2) Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Moree's competitive pricing and excellent value for money. One client noted, 'Pricing fit our budget' and praised the 'great culture fit.' Another remarked on the 'good value for cost' while achieving significant results, such as generating high-quality leads and enhancing their sales pipeline. Overall, the sentiment across reviews reflects satisfaction with the cost-effectiveness of Moree's services, reinforcing their reputation as a reliable partner in lead generation.
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Remote Ops Solutions

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Phoenix, AZ

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

Focus Areas

35% Virtual receptionist

35% Inbound appointment scheduling

30% Answering services

Remote Ops Solutions offers Customer Support Services, specifically focusing on procurement, fulfillment, and operational finance management. The overall feedback highlights their ability to meet or exceed expectations, demonstrating impressive communication and responsiveness. Clients appreciate their alignment with company values and the value provided for cost, with no areas identified for improvement.

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Industry Experience

Remote Ops Solutions has demonstrated expertise in the Food & Beverage and Advertising & Marketing industries, receiving positive feedback for their effective virtual assistant placements. Clients in the Food & Beverage sector highlighted their success in social media outreach and influencer engagement, while those in Advertising & Marketing praised their administrative support, allowing teams to focus on strategic tasks. Overall, sentiment is highly favorable, indicating that Remote Ops Solutions is a strong fit for businesses seeking skilled support in these sectors.
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Food & Beverage Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients express strong satisfaction with Remote Ops Solutions' pricing and value for money. One client noted the service as a 'great value' and suggested they could 'charge more' given the quality received. Another highlighted the affordability of their virtual assistant services, which allowed the client to focus on higher-level tasks, ultimately enhancing business efficiency. Overall, the sentiment is positive, with clients appreciating the effective cost-to-value ratio offered by the company.
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Artera

5.0 1 review

Undisclosed

Undisclosed

50 - 249

Morbio Inferiore, Switzerland

Services provided

10% Call Center Services

90% IT Managed Services

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Artera is a hosting service provider known for its premium support and managed hosting plans, as evidenced by their client reviews. Clients appreciate their quick, competent support, with 100% of reviewers highlighting their impressive expertise and responsiveness. Despite being a pricier option, clients are satisfied with their investment, valuing reliability and peace of mind.

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Industry Experience

Artera has demonstrated notable strengths in the Advertising & Marketing sector, particularly in providing premium hosting and support services. Clients appreciate their competent team, rapid response times, and proactive problem-solving ability, which significantly alleviates IT concerns. The overall sentiment reflects satisfaction with reliability and support quality, making Artera an ideal partner for businesses in need of robust hosting solutions in this industry.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients commend Artera for its exceptional support and expertise, emphasizing that although their services are not the cheapest, the value received justifies the cost. One client noted that after experiencing issues with various hosting providers, they were willing to pay a premium for reliable service, stating, 'we are happy to pay more for getting more and not to think again about hosting.' Overall sentiment reflects satisfaction with the company's value for money.
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Dialnest PTE LTD

5.0 3 reviews

$1,000+

< $25 / hr

50 - 249

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1

20% Sales Outsourcing

Focus Areas

20% Virtual receptionist

40% Answering services

40% Inbound appointment scheduling

Dialnest PTE LTD is a proficient provider of Contact Center Services, specializing in both Inbound and Outbound Call Handling. Overall, they receive high praise for their efficient operations and timely delivery, with 100% positive feedback emphasizing their impressive employee efficiency and comprehensive customer support services.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Software Development Company
5.0 — Dialnest PTE LTD provided call center services for a software development company. The team managed inbound and outbound calls, provided tier-1 technical support, and delivered performance reports. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Dialnest PTE LTD for their competitive pricing and strong value for money. One client highlighted their selection due to 'good value for cost' and another noted that their 'pricing fit our budget.' Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable outcomes such as improved sales and customer satisfaction.
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India (1) Singapore (1)

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Teliqon.io

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

20% Call Center Services

50% Unified Communications Consulting & SI

30% Cloud Consulting & SI

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Teliqon.io, a company specializing in Contact Center Services and Customer Support Services, received overwhelmingly positive feedback from 100% of reviewers. Clients praised their technical expertise and human-centric support, resulting in a 70% reduction in fake entries and a 40% decrease in SMS expenses. Teliqon.io's flexibility and responsiveness were also highlighted, with seamless integration and on-time delivery.

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1 of 1 Virtual receptionist reviews is 5 stars

Unknown avg. project cost

Virtual receptionist Experience

Teliqon.io has received positive feedback for their Virtual receptionist services, with clients reporting a 70% decrease in fake entries and a 40% reduction in SMS costs. 100% of reviewers highlight their strong technical capabilities paired with excellent customer support. Clients appreciated their prompt communication and flexibility, contributing to a seamless project experience. Notably, one client emphasized Teliqon's understanding of marketing tools as a key strength. The overall sentiment is overwhelmingly positive, with only minor suggestions for additional features.
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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Phone Verification Implementation for QR Code Generator
5.0 — Teliqon.io created and implemented a phone verification flow for a QR code generator. The team integrated an API into the client's backend that allowed them to send SMS validation messages to users. Read more
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently noted Teliqon.io's strong value for money, with several reviews highlighting that their pricing fit clients' budgets while delivering effective solutions. For instance, one client appreciated the 'good value for cost' and another noted a 40% reduction in SMS expenses due to effective validation processes. Overall, the sentiment reflects satisfaction with Teliqon's cost-effectiveness and the quality of service provided.
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$49 Best for small teams and early-stage businesses $89 Best for growing companies and scaling teams $129 Best for large teams and enterprise operations

Cloud PBX Teliqon
Teliqon offers scalable Cloud PBX pricing plans designed for businesses at every stage of growth — from small teams to enterprise operations. All plans come with transparent pricing, no setup fees, 24/7 support, and a 14-day free trial, ensuring predictable costs and easy scalability as your team grows.
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Alpha Assistant

4.6 11 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

10% Call Center Services

20% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO) +7

15% Social Media Marketing

10% Customer Service Outsourcing

10% Sales Outsourcing

5% Digital Strategy

5% HR Outsourcing

5% Recruiting

5% Staffing

Focus Areas

35% Virtual receptionist

35% Answering services

30% Inbound appointment scheduling

Alpha Assistant is a company specializing in Contact Center Services and Customer Support Services, providing inbound and outbound call center solutions. Reviews indicate mixed feedback: one client praised their exceptional responsiveness and high standards, whereas another encountered billing issues and poor service management, leading to dissatisfaction. Approximately 50% of the reviews are positive, highlighting their commitment and results-driven approach.

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Reviews mention Trustworthy
Clients regard Alpha Assistant as a trustworthy partner, with one CEO noting their dependable nature and strong communication skills. Feedback highlights a successful collaboration characterized by a sincere commitment to client success and alignment of values. The partnership was described as obstacle-free, reinforcing the overall sentiment of reliability and integrity in their service delivery.

Interactive Platform Development for Global Creative Agency

5.0 Feb 24, 2024

It gives us great pleasure to collaborate with Alpha Assistant. They are dependable and trustworthy, and excellent communication is made possible by them. The partnership has been very successful and obstacle-free.
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1 of 2 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Hydration Company
5.0 — Alpha Assistant provides call center and customer support services for a hydration company. The team provides customer support via calls, chats, and emails from customers and manages workflows. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (4)

What Clients Have Said
Clients consistently highlight Alpha Assistant's competitive pricing and excellent value for money. Feedback indicates that their services have led to significant improvements in operational efficiency and customer satisfaction, with one client noting a 300% increase in online sales. Another client praised them for being a cost-effective solution for recruitment and management, stating that Alpha Assistant fit their budget while delivering high-quality talent. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness of their offerings.
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New York City, New York (2) Jacksonville Beach, Florida (1) Orlando, Florida (1) Austin, Texas (1) Chicago, Illinois (1) Columbus, Ohio (1) Los Angeles, California (1) Phoenix, Arizona (1) Cheyenne, Wyoming (1)

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Wise Business Process Outsourcing LLC

4.8 2 reviews

$10,000+

< $25 / hr

50 - 249

St. Petersburg, FL

Services provided

25% Call Center Services

15% Back Office Outsourcing

15% Sales Outsourcing +5

10% AI Agents

10% Application Testing

10% Customer Service Outsourcing

10% IT Managed Services

5% Custom Software Development

Focus Areas

25% Virtual receptionist

65% Inbound appointment scheduling

10% Answering services

Wise Business Process Outsourcing LLC is a company specializing in customer support services, including contact center services and customer care services. The overall feedback from reviews is overwhelmingly positive, highlighting the effectiveness and quality of their customer service, with 100% of reviewers noting impressive service quality and effective communication. The company excels in improving customer service through various channels, such as phone support and email.

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Reviews mention Timely
Wise Business Process Outsourcing LLC has demonstrated a strong commitment to timeliness, consistently meeting or exceeding client expectations. A client noted that the company is very effective at meeting deadlines and delivering on promises, highlighting their organization and proactive attention to detail. Additionally, the engagement has resulted in exceeding goals for lead production, indicating their reliability in managing deliverables effectively.

Sales & Customer Service Outsourcing for Consultancy

5.0 Sep 24, 2026

They’re very effective at meeting deadlines, being organized, and delivering what they say they will. We usually communicate through video calls.
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Industry Experience

Wise Business Process Outsourcing LLC has received positive feedback across the Information Technology and Business Services industries. Clients have highlighted their strengths in improving customer service, efficient communication, and proactive project management. Notable outcomes include enhanced customer satisfaction and lead generation. Overall sentiment indicates that Wise Business Process Outsourcing LLC is a strong fit for organizations seeking outsourcing solutions in these industries, particularly those focused on customer support and sales operations.
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Business services

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Wise Business Process Outsourcing LLC is noted for providing good value for its cost, with clients emphasizing the company's effective communication and quality of service. One client highlighted that Wise Business Process Outsourcing LLC was selected due to its high ratings and competitive pricing. Another client mentioned a significant investment of $500,000, indicating confidence in the return on investment, as the company has consistently met or exceeded performance expectations.
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Dominican Republic (1) United States (1)

This provider is fluent in 3 languages:

English

Spanish

French

This provider is available in 3 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Axcim Business Solutions

4.8 3 reviews

$1,000+

< $25 / hr

2 - 9

Services provided

10% Call Center Services

20% Accounting

20% Back Office Outsourcing +3

20% Customer Service Outsourcing

20% Finance & Accounting Outsourcing (FAO)

10% HR Outsourcing

Focus Areas

60% Virtual receptionist

40% Answering services

Axcim Business Solutions is a financial and HR outsourcing company known for their exceptional service delivery and effective project management. Their expertise and innovative solutions have led to significant operational improvements for clients, with 100% of reviews noting timely deliverables and positive outcomes, particularly in financial and HR management. Additionally, their flexibility and strong communication are consistently praised.

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Reviews mention Communicative
Clients have consistently praised Axcim Business Solutions for their exceptional communication skills. One client highlighted the company's use of effective communication tools to keep them updated throughout the project, emphasizing timely delivery and a structured project management flow. Another noted the impressive nature of their delivery and communication. Overall, the sentiment reflects strong satisfaction regarding Axcim's communicative approach, with no reported areas for improvement in this aspect.

Accounting Services for Software Development Firm

5.0 Jul 1, 2021

They have a proper project management flow in place. They use communication tools to keep us updated on everything that happens and delivers on time. Delivery and communication were highlighted as impressive aspects of the company.
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Industry Experience

Axcim Business Solutions has received positive feedback primarily in the Human Resources and Software industries. Clients commend their expertise in outsourcing services, including accounting, HR, and financial management, highlighting their ability to deliver timely and professional results. They are recognized for their flexibility, effective communication, and thorough understanding of client needs. Overall, sentiment in both industries is highly favorable, making Axcim a strong candidate for businesses seeking reliable support in HR and software-related financial processes.
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Software Human Resources

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Axcim Business Solutions' pricing and value for money. One client noted that the pricing fits their budget and emphasized the company's good value for cost. Another client highlighted their reasonable hourly billing structure, which contributed to streamlining accounting processes. Overall, feedback indicates that Axcim provides exceptional services at competitive rates, making them a favorable choice for businesses seeking cost-effective solutions.
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ARC Business Process Outsourcing

5.0 1 review

Undisclosed

< $25 / hr

50 - 249

Stellenbosch, South Africa

Services provided

20% Call Center Services

40% Sales Outsourcing

30% Customer Service Outsourcing +1

10% Back Office Outsourcing

Focus Areas

15% Virtual receptionist

70% Answering services

15% Inbound appointment scheduling

ARC Business Process Outsourcing is a customer service outsourcing company specializing in multilingual support and issue resolution across various channels. The reviews highlight high professionalism and flexibility, with 100% positive feedback on leadership and project management. Clients report improved customer satisfaction and operational efficiency, with no noted areas for improvement.

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Industry Experience

ARC Business Process Outsourcing has demonstrated significant expertise in the eCommerce sector, particularly in customer service outsourcing. Clients have praised their multilingual capabilities and effective problem resolution, resulting in improved customer satisfaction and reduced response times. The positive feedback reflects strong project management and alignment with client values, indicating that they are a reliable partner for companies seeking enhanced customer engagement in the eCommerce industry.
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eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Clients report that ARC Business Process Outsourcing offers competitive pricing relative to the high quality of service delivered. One client noted a significant improvement in customer satisfaction metrics, attributing this success to the professionalism and flexibility of the team. The alignment of company values and effective communication further enhance the perceived value for money, with no noted areas for improvement in pricing or service delivery.
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ALPHA BPO Corp

5.0 3 reviews

$5,000+

< $25 / hr

10 - 49

Miami, FL

Services provided

20% Call Center Services

30% Customer Service Outsourcing

25% Back Office Outsourcing +2

15% IT Managed Services

10% Digital Strategy

Focus Areas

20% Virtual receptionist

50% Inbound appointment scheduling

30% Answering services

ALPHA BPO Corp is a distinguished provider of Contact Center Services, specializing in both Inbound and Outbound Call Center solutions. They consistently receive positive feedback, with clients noting an 80% increase in productivity and substantial cost savings. Reviewers frequently highlight their impressive industry expertise and efficient customer service, emphasizing their role as a partner rather than just a vendor.

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Reviews mention Efficient
Client feedback highlights ALPHA BPO Corp's efficiency in managing call center services, particularly during high-demand periods. One CEO noted their team was 'very efficient' and praised their responsiveness, stating that supervisors were always available and accommodating, even working beyond contracted hours. Additionally, positive customer feedback reflected the helpfulness of ALPHA BPO's teammates. Overall, the sentiment regarding efficiency is strongly positive, indicating a reliable partnership that exceeds typical vendor-client relationships.

Call Center Services for Software Development Company

5.0 Jan 18, 2022

Overall, the feedback about ALPHA BPO is very positive; their team is very efficient. We've also gotten positive feedback from customers who send emails to follow up on calls — customers always say how nice and helpful the ALPHA BPO teammates are.
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2 of 2 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Internet Service Provider
5.0 — An internet service provider engaged with ALPHA BPO LLC for their 24/7 customer and IT support services. The team was highly trained to handle customer concerns and remedy issues. Read more
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Industry Experience

ALPHA BPO Corp has received positive feedback primarily in the IT Services and Software industries. Clients from IT Services noted enhanced productivity and cost reduction, while Software industry clients praised their call center services for responsiveness during high-demand periods. Overall, ALPHA BPO is recognized for its industry expertise, effective project management, and a partnership approach that fosters business improvement, making them a strong candidate for companies seeking outsourced customer support and technical services.
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Select Industry to see insights

IT Services Software

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive ALPHA BPO Corp as providing excellent value for money, with feedback highlighting significant cost reductions and improved productivity. One client reported a 50% decrease in costs while increasing productivity by 80%. Another client noted an investment of $20,000–$30,000, praising the efficiency and partnership-like approach of ALPHA BPO. Overall, the sentiment reflects satisfaction with their pricing relative to the quality of service delivered.
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Talent Trellis Inc.

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Lahore, Pakistan

Services provided

10% Call Center Services

10% AI Agents

10% AI Development +9

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Generative AI

10% Sales Outsourcing

10% Social Media Marketing

5% Custom Software Development

5% IT Managed Services

5% IT Staff Augmentation

5% Web Development

Focus Areas

40% Virtual receptionist

35% Answering services

25% Inbound appointment scheduling

Talent Trellis Inc. is a versatile company offering AI, full-stack engineering, and graphic design services. Their clientele reports a 100% satisfaction rate, highlighting punctual delivery and strategic alignment with client goals. Approximately 50% of reviews emphasize their exceptional project management and cultural compatibility, resulting in significant improvements in user engagement and client deliverables.

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Reviews mention Timely
Talent Trellis Inc. has received consistently positive feedback regarding their timeliness in project delivery. Clients have noted that the company always delivers on time, enhancing project management efficiency. One client highlighted a 30%–50% improvement in delivery timelines, attributing this success to the dedication of Talent Trellis Inc.'s team. Overall, clients express satisfaction with the punctuality and reliability of Talent Trellis Inc., indicating a strong alignment with their project needs.

Staff Augmentation for E-Commerce Company

5.0 Aug 27, 2026

They always deliver on time. We communicate via in-person and virtual meetings. I'm impressed by the founders' hunger to ensure everything gets done on time. Their team is always on point.
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Industry Experience

Talent Trellis Inc. has received positive feedback in the Advertising & Marketing and eCommerce industries. Clients commend their expertise in graphic design and engineering, noting significant improvements in engagement and project delivery. In Advertising & Marketing, their design support enhances client interactions, while in eCommerce, their engineering team improves platform performance and user engagement. Overall, Talent Trellis Inc. is seen as a reliable partner across both sectors, delivering impressive results and maintaining strong communication.
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eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Talent Trellis Inc. is consistently praised for its competitive pricing and value for money. Clients highlighted that the company's pricing fit their budgets while offering exceptional value, which was a key factor in their decision to engage. One client noted an increase in engagement and satisfaction with the deliverables, affirming that Talent Trellis Inc. delivers on time and meets expectations, further reinforcing the positive sentiment regarding its cost-effectiveness.
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Canada (1) United States (1)

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WERVAS Virtual Assistant Services

5.0 4 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

10% Call Center Services

30% Back Office Outsourcing

15% AI Development +4

15% Generative AI

10% Customer Service Outsourcing

10% Sales Outsourcing

10% Web Development

Focus Areas

40% Virtual receptionist

40% Answering services

20% Inbound appointment scheduling

WERVAS Virtual Assistant Services is a company specializing in staffing and personal assistant services. The reviews highlight their strong ethical standards and excellent communication, with 100% positive feedback on their impact in recruitment and team coordination. Clients noted no areas for improvement, emphasizing effective workflow and ease of collaboration.

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Industry Experience

WERVAS Virtual Assistant Services has garnered positive feedback primarily from the Information Technology sector, specifically from a startup consulting company specializing in Salesforce services. Clients commend their effective staffing solutions, personal assistant services, and team coordination, emphasizing high ethical standards and excellent communication. The overall sentiment is favorable, indicating that WERVAS is a strong fit for technology-driven projects requiring reliable support and coordination.
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Information technology

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed that WERVAS Virtual Assistant Services offers competitive pricing while delivering substantial value. One client highlighted their positive impact on team growth and recruitment efficiency, noting the high ethical standards and communication quality of the team. Overall, the sentiment indicates that clients perceive the services as cost-effective, contributing significantly to project success without any notable areas for improvement.
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Y-CON BPS

5.0 1 review

$5,000+

< $25 / hr

50 - 249

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1

25% Language Interpretation

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Y-CON BPS specializes in Contact Center Services, delivering comprehensive Customer Support Services, Inbound and Outbound Call Center functions, and Telephonic Support. Their reviews highlight a significant positive impact, with a 98% order accuracy and a 28% conversion rate increase. Impressively, 100% of feedback underscores their professionalism and adaptability, with room for further improvement in peak-hour coverage and strategic insights.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support Services for Foam Pillows & Mattresses Co
5.0 — Y-CON BPS provides customer support services for a foam pillows and mattresses company. The team manages interactions via chat and phone, resolves inquiries, and implements follow-up for cart Read more
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Industry Experience

Y-CON BPS has received positive feedback primarily from the manufacturing industry, specifically related to customer interaction management and sales optimization for products like memory foam mattresses. Clients noted significant improvements in customer satisfaction (CSAT) metrics, conversion rates, and order accuracy. The provider's strengths include effective communication, professionalism, and the ability to deliver measurable results. Potential clients in manufacturing can expect a strong fit, particularly for projects focused on enhancing customer service and sales processes.
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Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with Y-CON BPS, noting that their services provide excellent value for money. One client highlighted a significant conversion rate increase from 12% to 28% and a CSAT score improvement from 4.1 to 4.8 out of 5, showcasing effective outcomes relative to cost. The professionalism and responsiveness of the team were particularly praised, although there were suggestions for expanded support during peak hours to enhance service further.
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Sonnecto

5.0 2 reviews

$5,000+

< $25 / hr

50 - 249

Prishtina, Kosovo

Services provided

10% Call Center Services

20% Custom Software Development

20% IT Staff Augmentation +4

15% Customer Service Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Back Office Outsourcing

10% Web Development

Focus Areas

25% Virtual receptionist

50% Answering services

25% Inbound appointment scheduling

Sonnecto is a business process outsourcing company that provides services such as lead generation, software development, customer support, and digital marketing. Across their reviews, they are praised for their adaptability and problem-solving skills, with 100% positive feedback highlighting their effective project management and customer support. Clients commend their ambition and ability to align with high-level priorities, contributing significantly to business growth and process efficiency.

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Reviews mention Adaptable
Clients consistently praise Sonnecto for their adaptability and problem-solving capabilities. One client emphasized their ability to embrace challenges and provide innovative solutions during the dynamic nature of business process outsourcing. The collaborative approach, with dedicated teams that align with client goals, has been highlighted as a significant strength. Overall, feedback reflects a positive sentiment regarding Sonnecto's flexibility in meeting the evolving needs of their partners, contributing effectively to strategic projects and operational growth.

Holistic Staff Augmentation for IT School

5.0 May 21, 2020

They work as a dedicated partner rather than just providing staff, contributing to strategic projects. We talk with their management team so they can understand how we’re trying to scale and expand to new markets and develop additional projects. Then, they can pivot their teams. As much as we’re one team they have their hands in the mix as to directing the leads overseas. Everyone is well-aligned with high-level priorities.
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Holistic Staff Augmentation for IT School

5.0 May 21, 2020

Their ability to adapt to and solve problems via new solutions is great. When you’re trying to do business process outsourcing and augmentation, a lot of issues come up related to structure. At the beginning, it’s always in flux. People have lives and schedules and commitments outside their jobs but their team really embraced what we were trying to do and worked through every single problem that came up. They were at the forefront of solving problems and made sure the experience went smoothly.
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Industry Experience

Sonnecto has demonstrated expertise across multiple industries, including IT Services and educational institutions. In the IT sector, their strengths lie in lead generation and software development, enabling significant improvements in client pipelines and operational efficiency. In the education industry, they effectively support scaling operations and enhancing student engagement. Overall sentiment reflects strong satisfaction, with clients appreciating their adaptability, communication, and problem-solving capabilities, making them a suitable partner for organizations in growth and tech-driven sectors.
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IT Services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Sonnecto's cost-effectiveness, noting that they provide resources and expertise that would be unaffordable otherwise. One client highlighted that Sonnecto's support allowed them to expand operations significantly, while another mentioned a $50,000 investment resulting in substantial improvements in lead generation and system efficiency. Overall, feedback indicates that Sonnecto delivers strong value for money, with a dedicated and responsive team that enhances project outcomes.
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More responsive than most other service providers

Sonnecto is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Call2Customers.ae

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +2

10% HR Outsourcing

10% Sales Outsourcing

Focus Areas

40% Virtual receptionist

30% Answering services

30% Inbound appointment scheduling

Call2Customers.ae is a Customer Service Center specializing in Contact Center Services, including Inbound and Outbound Call Center operations for enhanced customer engagement. Reviews indicate a 100% satisfaction rate, highlighting their professionalism, timely delivery, and ability to effectively connect with diverse audiences, making them an exceptional partner for telephonic support and customer care services.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Outreach Services for Sports Club
5.0 — Call2Customers.ae provided inbound and outbound call services for a sports club. The team handled ticketing inquiries, match schedules, fan-related questions, and outreach campaigns, and provided Read more
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Industry Experience

Call2Customers.ae has demonstrated expertise primarily in the Sports and Recruitment industries. Clients in the Sports sector highlighted their ability to enhance fan engagement and streamline communication, resulting in increased satisfaction and attendance. In the Recruitment industry, feedback emphasized improved operational efficiency and data management, enabling teams to focus on core activities. Overall, sentiment across both industries is highly positive, showcasing Call2Customers.ae's strengths in communication, project management, and tailored solutions.
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Sports Other industries

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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Call2Customers.ae has received positive feedback regarding their overall cost and value for money. Clients appreciated that their pricing fit within budget constraints while providing good value. For example, the President of Banaat FC highlighted that their budget considerations were met, and Kingston Stanley's Managing Director noted the good value for cost. Overall, clients expressed satisfaction with the services provided and the return on investment, indicating that Call2Customers.ae exceeded expectations in delivering quality outcomes at a reasonable price.
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Numa

5.0 5 reviews

Undisclosed

Undisclosed

10 - 49

Oakland, CA

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Sales Outsourcing

Focus Areas

50% Virtual receptionist

50% Answering services

Numa, a communications solutions provider, offers services that enhance customer interaction through features like text messaging from business landlines and automated voicemail responses. Across various reviews, clients commend Numa for exceptional customer service and efficiency, with 100% of reviews highlighting their responsiveness and ease of integration. The solutions effectively address missed communications, leading to improved customer satisfaction and operational efficiency.

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Reviews mention Efficient
Clients have consistently praised Numa for its efficiency in communication. One review highlighted that Numa allows clients to text and call using a single business number, streamlining client interactions. The ability to receive missed calls and visual voicemails on personal devices was noted as a significant advantage. Overall, the sentiment regarding efficiency is overwhelmingly positive, with clients appreciating the prompt support and easy collaboration with Numa.

Text Services for Salon

5.0 Mar 5, 2020

So far, we don't have any technical problem with Numa. But, the last time when we reached out about one technical concern, they took action right away. They are efficient and easy to work with.
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Industry Experience

Numa has demonstrated expertise across various industries, including beauty, retail, real estate, hospitality, and the arts. Clients commend Numa for enhancing customer communication, improving service efficiency, and providing seamless integration of their solutions. Overall sentiment is positive, with notable strengths in responsiveness, customer service, and innovative technology. Numa is particularly well-suited for businesses seeking to improve customer engagement and manage high call volumes effectively.
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Real estate Hospitality & leisure Beauty & Cosmetics Retail Arts, entertainment & music

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Average Project Cost Breakdown

Less than $10,000 (5)

What Clients Have Said
Clients consistently express satisfaction with Numa's cost-effectiveness and value for money, noting that the service significantly enhances communication without the need for additional staffing. For instance, a manager from a student housing facility mentioned spending approximately $150 monthly for seamless call handling, which proved invaluable during after-hours emergencies. Moreover, a restaurant manager highlighted the service's ability to respond to customer inquiries efficiently, thus reducing labor costs. Overall, clients appreciate the combination of affordability and high-quality service.
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Washington, District of Columbia (1) Kansas City, Missouri (1) Pasadena, California (1) Portland, Oregon (1) Virginia Beach, Virginia (1)

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SuccessLink Outsourcing

5.0 1 review

$50,000+

< $25 / hr

50 - 249

San Jose, CA

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +3

15% Finance & Accounting Outsourcing (FAO)

15% Social Media Marketing

10% Web Development

Focus Areas

30% Virtual receptionist

35% Answering services

35% Inbound appointment scheduling

SuccessLink Outsourcing is a company specializing in financial management and property management support services. The overall feedback from client reviews is overwhelmingly positive, with 100% of reviewers highlighting their exceptional organization, technical proficiency, and reliability. Clients particularly commend their impressive communication and execution skills.

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Industry Experience

SuccessLink Outsourcing has demonstrated notable expertise in the real estate industry, particularly in property management. Feedback highlights their strengths in organization, technical proficiency, and reliable financial oversight. Clients commend SuccessLink Outsourcing for their efficient project management and exceptional communication, consistently delivering results that exceed expectations. This positive sentiment suggests that potential clients in the real estate sector seeking effective outsourcing solutions would find a strong match with SuccessLink Outsourcing.
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Real estate

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
SuccessLink Outsourcing is praised for delivering exceptional value for money, with clients highlighting the efficiency and reliability of their services. One client noted that the outsourced candidate was more organized and tech-savvy than previous CFOs, underlining the high quality of their personnel. The overall sentiment is that SuccessLink Outsourcing offers impressive service at a competitive price, as evidenced by the client's satisfaction with their timely delivery and effective communication.
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Prooffice Assist

5.0 1 review

$1,000+

< $25 / hr

2 - 9

Services provided

20% Call Center Services

20% Content Writing Services

20% Transcription +4

10% Back Office Outsourcing

10% Business Consulting

10% Corporate Travel Management

10% Customer Service Outsourcing

Focus Areas

50% Virtual receptionist

25% Answering services

25% Inbound appointment scheduling

Prooffice Assist is a company specializing in administrative and customer support services, including telephonic support and call handling. Overall, 100% of the feedback is positive, highlighting their exceptional communication, responsive management, and top-notch administration team, which significantly improved clients' processes and efficiency.

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Industry Experience

Prooffice Assist has received positive feedback primarily from the healthcare training industry. Clients commend their ability to streamline administrative processes and enhance client assistance through exceptional communication and responsive management. The company's strengths lie in providing valuable administrative services and innovative solutions for day-to-day operations. Overall sentiment is highly favorable, indicating Prooffice Assist is well-suited for businesses seeking administrative support in the healthcare sector and potentially other service-oriented industries.
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Other industries

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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed a positive sentiment regarding Prooffice Assist's pricing, noting that it fits within their budgets and offers good value for the cost. One client specifically highlighted that the company’s pricing was a decisive factor in their selection, alongside the alignment of company values. Overall, feedback indicates that clients feel they receive significant value for their investment, particularly in terms of improved administrative processes and responsive service.
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More responsive than most other service providers

Prooffice Assist is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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VirtuHire US

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Los Angeles, CA

Services provided

15% Call Center Services

65% Back Office Outsourcing

10% HR Outsourcing +1

10% Sales Outsourcing

Focus Areas

35% Virtual receptionist

40% Inbound appointment scheduling

25% Answering services

VirtuHire US provides comprehensive Call Center Services, excelling in Customer Support, Inbound Call Handling, and Customer Care Services. Reviews highlight their efficiency and reliability, with noticeable improvements in appointment scheduling and customer communication. VirtuHire US maintains a 100% positive feedback rate, praised for quick responsiveness and effective issue resolution.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
VirtuHire US has received positive feedback in recent reviews, highlighting their effective project management and customer service. Clients noted improved dispatch organization and customer communication, resulting in higher appointment completion rates and customer satisfaction. One client emphasized the reliability and responsiveness of their assigned employee, who adapted well to changing priorities. Although the overall sentiment is favorable, a suggestion was made for VirtuHire US to consider expanding payment options for international businesses.
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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Support for Solar & HVAC Firm
5.0 — VirtuHire US provided customer support services for a solar and HVAC company. The team assigned a resource who managed dispatch-related activities and communicated with end customers. Read more
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Average Project Cost Breakdown

What Clients Have Said
Clients have praised VirtuHire US for offering good value for cost, noting that their services contributed to improved operational efficiency and customer satisfaction. One client specifically highlighted the company's high ratings and alignment of values as key factors in their decision. Overall, feedback suggests a positive sentiment regarding the cost-effectiveness of VirtuHire's solutions, though a suggestion for more payment options for overseas businesses was noted.
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Direct TPV

5.0 1 review

$1,000+

< $25 / hr

50 - 249

Services provided

25% Call Center Services

75% Back Office Outsourcing

Focus Areas

100% Virtual receptionist

Direct TPV is a company specializing in Contact Center Services, particularly in outbound call handling and telecommunication services. Reviews highlight their excellence in outbound sales calls and customer issue management, with 100% positive feedback on their cost-effectiveness and service quality. Clients appreciate the convenience, safety, and affordability provided by Direct TPV's services.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Verification for Business Services Company
5.0 — Read more
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Industry Experience

Direct TPV has demonstrated significant expertise in the business services industry, specifically in telecommunication and outbound services. Clients commend the provider for their cost-effective solutions and high-quality service, highlighting their ability to generate new business and handle customer issues efficiently. Overall sentiment indicates strong satisfaction, particularly regarding the convenience and affordability of their offerings, making them a suitable choice for businesses seeking reliable telecommunication support.
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Business services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Direct TPV as offering strong value for money, citing affordable pricing and significant cost savings. One client noted a monthly savings of approximately $70, highlighting the company's competitive rates and quality services. The overall sentiment indicates satisfaction with the balance between cost and service quality, with clients appreciating both the affordability and effectiveness of the solutions provided.
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Elegance Outsource Pvt Ltd

5.0 1 review

Undisclosed

< $25 / hr

10 - 49

Services provided

50% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +2

5% Finance & Accounting Outsourcing (FAO)

5% Sales Outsourcing

Focus Areas

15% Virtual receptionist

70% Answering services

15% Inbound appointment scheduling

Elegance Outsource Pvt Ltd is a Contact Center Services provider excelling in Customer Support Services, including Inbound and Outbound Call Centers. Overall feedback is 90% positive, highlighting their 24/7 availability and effective communication. Clients appreciate their cost-effective solutions and high-quality service, though some suggest streamlining communication to one point of contact.

See all 1 projects

1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center & Customer Service Outsourcing for Minicab Co
5.0 — Elegance Outsource Pvt Ltd provides ongoing call center services for a minicab company. The team is responsible for handling customer service, booking, and solving payment issues. Read more
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Industry Experience

Elegance Outsource Pvt Ltd has demonstrated expertise in the transportation industry, particularly in providing customer support services for taxi and minicab operations. Clients commend their ability to reduce operational costs, enhance call quality, and improve customer satisfaction through effective communication and 24/7 availability. Overall sentiment in this sector is highly positive, with notable strengths in flexibility and service quality, making them a suitable partner for businesses seeking reliable operational support.
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Transportation

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Average Project Cost Breakdown

What Clients Have Said
Clients have noted that Elegance Outsource Pvt Ltd offers strong value for money, with one reviewer highlighting their pricing as fitting within budget while delivering quality service. The company has successfully reduced operational costs and increased customer satisfaction, further demonstrating their cost-effectiveness. However, some clients suggested the need for more flexible pricing structures, including commission-based options, to enhance value. Overall, sentiment regarding cost and value is positive.
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89Bots.com

5.0 2 reviews

$1,000+

< $25 / hr

2 - 9

Manhattan Beach, CA

Services provided

10% Call Center Services

20% AI Development

20% Conversion Optimization +4

20% Web Development

10% Back Office Outsourcing

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

57% Virtual receptionist

43% Answering services

89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.

See all 2 projects

Industry Experience

89Bots.com has received positive feedback primarily in the software industry, particularly for chatbot development. Clients praised their modern vision, quick delivery, and effective communication. Their expertise lies in automating customer support processes, reducing the need for large support teams. This suggests they are well-suited for businesses seeking innovative solutions in technology and customer service automation.
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Software

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients express high satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client noted that developing chatbots in-house would have been more expensive, highlighting 89Bots' competitive pricing. Additionally, the quick delivery of a functional prototype within two weeks was appreciated, reinforcing the perception of good value. Overall, feedback indicates that clients found 89Bots to deliver quality services at reasonable prices, making them a favorable choice for chatbot development.
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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Virtual Receptionist Services FAQs

A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.

Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:

24/7 or after-hours call answering
Appointment scheduling and calendar management
Call forwarding and message taking
Lead qualification and intake scripting
Bilingual or multilingual support
Live chat or SMS response add-ons

Some agencies also integrate with CRMs and practice-management tools to sync data in real time.

Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:

Pay-as-you-go minutes: $1 – $2.50 per minute
Bundled packages: $150 – $600 per month for 100–300 minutes
Dedicated agents: $1,500 – $4,000 per month for high-volume lines

Always make sure to request a detailed quote before signing any agreements with potential service providers.

Start by mapping your call volume and service hours. Then:

Review Clutch ratings and detailed client feedback.
Request sample call recordings to evaluate tone and professionalism.
Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
Compare contract flexibility—month-to-month vs. annual.

A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.

Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:

Guarantees “zero missed calls” without explaining overflow processes
Hides actual per-minute fees or surcharges
Refuses to share sample scripts or call recordings
Lacks data security certifications for sensitive industries
Provides no clear escalation path for urgent messages

How are your agents trained and evaluated?
Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
What integrations are supported out of the box?
Can I customize call scripts and hold messages?
How do you handle spikes in call volume?
What reporting do I receive—real-time dashboards, weekly summaries?

Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.

Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.

Top Virtual Receptionist Services

List of the Top Virtual Receptionist Companies

Virtual receptionist Experience

Industry Experience

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Industry Experience

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Timely

Training Services for Virtual Reception Services Company

Call Center Services for Digital Performance Agency

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Healthcare Institution

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Customer Support for IT Consulting Firm

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Travel Agency

Industry Experience

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What Clients Have Said

Reviews mention High-quality work

Product and Customer Support for Retail Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

MARS EC is very responsive

Industry Experience

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What Clients Have Said

Virtual Assistance Outsourcing for IT Services Company

Industry Experience

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What Clients Have Said

Call Force Solutions is very responsive

Reviews mention Communicative

Lead Gen & Call Center Services for Real Estate Co

Sales Outsourcing for Real Estate Firm

Lead Generation Services for Real Estate Company

Call Center Services for International Ride-Hailing Services Company

Industry Experience

Select Industry to see insights

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Customer Support for Legal Assistance Document Processing Co

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Knowledgeable

Call Center Services for SaaS Platform

Lead Generation for Architecture & Construction Company

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Industry Experience