Leave a Review For Providers 0 0
  • Post a Project
Home Call Centers Virtual Receptionist

Top Virtual Receptionist Services

A reliable virtual receptionist service can elevate customer satisfaction, capture more leads, and free your in-house team to focus on high-value tasks. Clutch connects you with the world’s best virtual receptionist providers by collecting in-depth, verified client reviews and analyzing real project outcomes. Use our filters to sort firms by budget, industry focus, location, and more. Whether you need a 24/7 call-answering partner or bilingual receptionists, you’ll find a trusted option here—or explore Virtual Receptionist Providers in the United States, Virtual Receptionist Companies in the United Kingdom, and Virtual Receptionist Firms in Canada.
Ratings Updated: June 21, 2026
We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

15 Leaders 15 Contenders

Get Matched

1,753 Companies

Inbound Services: Virtual receptionist

List of the Top Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Duluth, GA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.

    See all 53 projects
    0 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, client feedback for Moneypenny USA highlights a generally positive experience, especially regarding their onboarding and initial customer service. One client noted timely delivery of services but expressed concerns over unexpected charges and inconsistent service quality over time. While they appreciated the effectiveness of after-hours call handling, there were suggestions for improved ongoing customer support and clearer communication regarding terms of service.
    Read 1 Recent Review
    18 of 51 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 51 Reviews

    Industry Experience

    Moneypenny USA has received favorable feedback across various industries, including construction, healthcare, real estate, and business services. Clients praised their responsive customer service, adaptability in call management, and ability to provide a personal touch in communication. While construction and healthcare clients highlighted the importance of reliable call handling, real estate and business services focused on lead management efficiency. Overall, sentiment is positive, indicating their expertise is suitable for businesses needing call center and receptionist solutions.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Real estate Education Nonprofit Consumer Products Other Industry Business services Sports Healthcare Advertising & marketing Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications Construction

    Average Project Cost Breakdown

    Less than $10,000 (41) $10,000 to $49,000 (8)

    What Clients Have Said

    Client feedback regarding Moneypenny USA's cost and value indicates a mixed sentiment. While some clients appreciated the competitive pricing and noted significant value, others found unexpected charges, leading to dissatisfaction. For instance, one client mentioned spending around $40,000, stating the service was valuable despite initial high costs. Another client spent approximately $4,650 but felt the price increased during their engagement. Overall, while many valued the service quality, concerns about pricing transparency and unexpected charges were frequently noted.
    Read All Reviews
    View Profile Visit Website
    Prialto Logotype

    Prialto

    5.0 45 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Portland, OR

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a company specializing in Contact Center Services and Customer Support Services, offering administrative and customer service solutions. Their clients consistently commend their punctual delivery and the seamless integration of services, with 100% of reviews highlighting their responsive and reliable support. Additionally, 75% of reviewers appreciate their proactive approach and high-quality team members, emphasizing their effective project management and commitment to client success.

    See all 45 projects

    Reviews mention Personable

    Clients express a strong sentiment of personability towards Prialto, highlighting the kindness and support of their team. One client noted their assigned Sales Assistant, Matt, as a 'very pleasant individual' who delivered work timely and accurately. Another client emphasized the 'kindness' of Prialto's staff, appreciating their willingness to accommodate requests and provide support. Overall, feedback indicates that Prialto fosters a friendly and approachable working relationship, contributing positively to client experiences.
    • Administrative Support for Real Estate Solution Co
      5.0 Oct 23, 2025

      Our assigned Sales Assistant, Matt, did an excellent job for us. Very pleasant individual to work with who completed all work in a timely, accurate manner.

      Read Full Review
    Read All Reviews
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews highlight Prialto's strong alignment with client values and high-quality service. A Vice President noted their efficiency in managing routine tasks, such as audits and email management, and praised the team's prompt communication and reliable project delivery. The client emphasized the impressive speed of follow-ups and expressed satisfaction with no areas for improvement identified, reflecting an overall positive sentiment towards Prialto's services.
    Read 1 Recent Review
    1 of 1 Virtual receptionist reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Virtual receptionist Experience

    Prialto has received overwhelmingly positive feedback for their Virtual receptionist services, with 95% of reviewers highlighting their exceptional customer service and proactive support. Clients appreciate their seamless integration into corporate culture, timely project management, and the personal touch they bring. Notably, 100% of respondents indicate satisfaction with communication and responsiveness. The consistent high ratings and ability to enhance productivity underline Prialto's expertise and value as a key partner in operational support.

    Read Most Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (25) Less than $10,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.
    Read All Reviews
    View Profile Visit Website
  • Inbound Customer Support (SMC-PVT) LTD) Logotype

    Inbound Customer Support (SMC-PVT) LTD)

    4.5 1 review
    Undisclosed
    < $25 / hr
    2 - 9

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    30% Virtual receptionist
    35% Answering services
    35% Inbound appointment scheduling

    Inbound Customer Support (SMC-PVT) LTD) is a dedicated Contact Center Services provider specializing in Customer Support Services and Inbound Call Center operations. The company is praised for its reliable staff availability, consistent 100% delivery rate, and excellent value for cost, with 100% of reviewers highlighting their unwavering customer support. Some improvement in communication was suggested.

    See all 1 projects
    0 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Taxi Services Company

    4.5 — Inbound Customer Support (SMC-PVT) LTD) provides customer support services for a taxi services company. The team handles incoming calls and ensures the client has enough staff to assist customers. Read more
    Read 1 Review

    Industry Experience

    Inbound Customer Support (SMC-PVT) LTD has demonstrated significant expertise in the transportation industry, particularly in private hire taxi services. Feedback highlights their commitment to customer service, reliability in staffing, and effective communication, resulting in high satisfaction rates among clients. Overall sentiment is positive, with clients praising their cost-effectiveness and cultural fit, indicating a strong potential match for businesses in the transportation sector seeking dependable customer support.

    Read All Reviews

    Select Industry to see insights

    Transportation

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have consistently highlighted Inbound Customer Support (SMC-PVT) LTD's competitive pricing and overall value for money. One client noted that their 'pricing fit our budget' and emphasized the 'good value for cost.' The sentiment reflects satisfaction with service delivery, as clients appreciated the company's commitment to meeting their needs without compromising quality. Overall, the feedback suggests a strong alignment between cost and value provided by the company.
    Read All Reviews
    View Profile
  • Konnektors Logotype

    4.1 7 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Davao City, Philippines

    Services provided

    15% Call Center Services
    30% Email Marketing
    14% Back Office Outsourcing +4
    11% Sales Outsourcing
    10% Content Marketing
    10% Customer Service Outsourcing
    10% Social Media Marketing

    Focus Areas

    20% Virtual receptionist
    40% Answering services
    40% Inbound appointment scheduling

    Konnektors is a company specializing in Contact Center Services, excelling in lead generation, telemarketing services, and appointment setting. Across their reviews, 100% of clients note impressive customer support and responsiveness. A recurring theme, mentioned in 67% of reviews, highlights their dedication and flexibility in managing customer relationships and appointments. Clients appreciate their professionalism and strategic use of telephonic support.

    See all 7 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In the last six months, client feedback on Konnektors highlights their effective lead generation services, with one CEO noting consistent delivery of qualified leads that enhanced outreach efforts. Clients appreciate the team's professionalism and responsiveness, citing a strong cultural fit and budget alignment as reasons for their selection. Overall, the sentiment is positive, with no major areas for improvement identified, indicating a high level of client satisfaction.
    Read 1 Recent Review
    1 of 3 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Provider for Logistics Services Company

    4.5 — Konnektors provided call center services with the aim of generating leads. They called contacts with particular job titles based on target markets and industries, along with email and phone Read more
    Read 3 Reviews

    Industry Experience

    Konnektors has demonstrated expertise across various industries, including consumer products & services, information technology, and advertising & marketing. Clients highlighted their strengths in lead generation, sales process outsourcing, and website development, noting effective communication and solid project management. The overall sentiment is positive, particularly in IT and consumer sectors where their tailored solutions significantly boosted client engagement and conversions. However, feedback from the business services industry indicates mixed experiences, suggesting potential clients should consider their specific needs and expectations.

    Read All Reviews

    Select Industry to see insights

    Consumer products & services Information technology Business services IT Services Transportation Advertising & marketing

    More responsive than most other service providers

    Konnektors is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile
  • Cogito Corp Logotype

    4.5 1 review
    Undisclosed
    Undisclosed
    50 - 249
    Boston, MA

    Services provided

    24% Call Center Services
    25% AI Development
    25% BI & Big Data Consulting & SI +2
    13% Back Office Outsourcing
    13% Customer Service Outsourcing

    Focus Areas

    100% Virtual receptionist

    Cogito Corp is a quality assurance company specializing in regression testing for complex platforms. Reviews indicate that 100% of feedback highlights their competence in improving product quality and finding bugs before releases. Clients appreciate their cost-effectiveness, though some suggest enhanced initial training on tools like Jira and Slack could improve efficiency.

    See all 1 projects

    Industry Experience

    Cogito Corp has received positive feedback primarily in the software industry for their effective regression testing services. Clients appreciate their cost-effectiveness and the ability to integrate seamlessly into existing teams. Their strengths lie in their thorough understanding of complex platforms and timely delivery. However, clients suggest enhancing tester training in communication and project management tools like Jira and Slack. Overall, their expertise in software testing positions them as a strong partner for companies needing robust quality assurance.

    Read All Reviews

    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    What Clients Have Said

    Cogito Corp is noted for its cost-effectiveness, providing significant value for money in their services. Clients appreciate the quality of their testing and the timely delivery of results, which contribute positively to project outcomes. One client highlighted that investing time in training Cogito's team leads to greater efficiency in the long run. Overall, the feedback reflects a strong sentiment towards the company's pricing relative to the quality they deliver.
    Read All Reviews
    View Profile

    • Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

    Get My Matches
  • ZuZo Company Limited Logotype

    4.8 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Accra, Ghana

    Services provided

    10% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +9
    10% HR Outsourcing
    10% Staffing
    5% Business Consulting
    5% Data Annotation Services
    5% Fulfillment
    5% IT Managed Services
    5% IT Staff Augmentation
    5% Sales Outsourcing
    5% Unified Communications Consulting & SI

    Focus Areas

    30% Virtual receptionist
    50% Answering services
    20% Inbound appointment scheduling

    ZuZo Company Limited is a customer support services provider specializing in telephonic support and outbound call services. Reviews indicate a strong customer satisfaction, with a 4.7/5 CSAT score and a +70 Net Promoter Score. Clients appreciate their responsive project management and adaptability, although some suggest integrating AI to enhance operations.

    See all 2 projects
    0 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    Unknown avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center & Customer Support Outsourcing for Nonprofit

    4.5 — ZuZo Company Limited provides call center services for an eyeglass nonprofit. The team conducts outbound calls to customers following the agreed-upon script and accurately and securely records Read more
    Read 1 Review

    Industry Experience

    ZuZo Company Limited has demonstrated strong expertise in the non-profit and insurance industries. Clients from the non-profit sector lauded their ability to enhance customer satisfaction and streamline data collection, achieving remarkable improvements in service metrics. In the insurance industry, they successfully integrated an omnichannel communication platform, resulting in elevated customer experience and operational efficiency. Overall, feedback highlights ZuZo's responsiveness, adaptability, and commitment across these sectors, making them a solid choice for organizations seeking impactful solutions.

    Read All Reviews

    Select Industry to see insights

    Non-profit Insurance

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight ZuZo Company Limited's competitive pricing and strong value for money. One client emphasized that the pricing fit their budget and noted the company's good value for cost. Another client echoed this sentiment, stating that ZuZo's services were delivered with a level of commitment that enhanced the overall value of the solution. Overall, the sentiment regarding cost-effectiveness is highly positive, indicating that clients perceive a strong return on their investment.
    Read All Reviews

    More responsive than most other service providers

    ZuZo Company Limited is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile
  • Xync Inc. Logotype

    4.7 5 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Marina del Rey, CA

    Services provided

    10% Call Center Services
    70% Sales Outsourcing
    10% Back Office Outsourcing +1
    10% Customer Service Outsourcing

    Focus Areas

    10% Virtual receptionist
    70% Inbound appointment scheduling
    20% Answering services

    Xync Inc. is a company specializing in Contact Center Services, including telephonic support and customer care services, highly praised for its responsive project management and consistent delivery. Approximately 90% of feedback reflects satisfaction with their approach, particularly in lead generation and social media marketing efforts, though some suggest enhancements in lead follow-up consistency.

    See all 5 projects
    2 of 3 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services, Lead Gen & SMM for Education Company

    5.0 — Xync Inc. provides lead generation and social media marketing services for a mental health education company. The team also provides call center services, data verification, and email marketing Read more
    Read 3 Reviews

    Industry Experience

    Xync Inc. has demonstrated its expertise across various sectors, including Software, IT Services, Healthcare, and Financial Services. Clients commend their responsiveness, personalized approach, and consistent project management, leading to successful lead generation and marketing campaigns. The overall sentiment is positive, especially within IT and Healthcare, where their targeted outreach strategies have notably improved client visibility and engagement. Potential clients in these industries may find Xync Inc.'s services particularly beneficial.

    Read All Reviews

    Select Industry to see insights

    Software IT Services Healthcare Financial services

    Average Project Cost Breakdown

    $10,000 to $49,000 (3)

    What Clients Have Said

    Xync Inc. is frequently praised for its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while delivering significant results, such as generating leads and enhancing brand visibility. One client specifically highlighted, 'Good value for cost,' while another remarked on the team's investment in their success. Overall, the sentiment reflects satisfaction with the pricing structure relative to the quality of services provided, although some suggested minor improvements in follow-up consistency.
    Read All Reviews

    View projects from:

    Orlando, Florida (1) Houston, Texas (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Lexington, New York (1)
    View Profile
  • Covent Informatics Logotype

    5.0 3 reviews
    $10,000+
    $50 - $99 / hr
    10 - 49
    Hyderabad, India

    Services provided

    10% Call Center Services
    10% Corporate Training & Coaching
    10% Custom Software Development +11
    10% Customer Service Outsourcing
    10% E-Commerce Development
    10% Mobile App Development
    10% UX/UI Design
    10% Web Design
    10% Web Development
    2% HR Consulting
    2% HR Outsourcing
    2% PEO/Employee Leasing
    2% Recruiting
    2% Staffing

    Focus Areas

    34% Virtual receptionist
    33% Answering services
    33% Inbound appointment scheduling

    Covent Informatics is a web solutions and PC solutions provider, renowned for developing systems like inventory, sales, purchase, and warehouse management. Client reviews highlight their cost-effectiveness and strong project management, with 100% of reviews emphasizing increased productivity and efficiency. Notably, there were no negative reviews, demonstrating overall client satisfaction.

    See all 3 projects

    Industry Experience

    Covent Informatics has demonstrated expertise primarily in the Manufacturing industry, providing effective inventory and warehouse management systems. Clients have noted significant reductions in paperwork and improved productivity, with a reported efficiency increase of 12% monthly. The provider's commitment to timely project delivery and cost-effectiveness has garnered positive feedback. Overall, the sentiment is favorable, particularly for manufacturers seeking streamlined operations and reliable technical support.

    Read All Reviews

    Select Industry to see insights

    Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed a positive sentiment regarding the company's cost-effectiveness, noting that their services are approximately 40% less expensive than competitors. One client highlighted the value for money, stating that the productivity improvements and application performance met their expectations without issues. Overall, the feedback suggests that the company delivers substantial value relative to its pricing, making it a favorable choice for budget-conscious projects.
    Read All Reviews
    View Profile
  • A&A Communications Logotype

    A&A Communications

    4.5 2 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    100% Call Center Services

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    A&A Communications is a company specializing in Contact Center Services, offering both Inbound Call Center and Outbound Call Center solutions. The overall feedback from reviews indicates a high level of professionalism and customer service, with 100% of reviewers highlighting their industry expertise and efficiency. While generally praised, a recurring theme suggests a need for improved attention to detail.

    See all 2 projects

    Reviews mention Unique expertise

    The feedback highlights the company's unique expertise in outbound services, with clients noting their professionalism and over 24 years of industry experience. One client stated, 'Excellent scripts provided. No complaints,' emphasizing their effective communication strategies. Additionally, clients appreciate the comprehensive nature of services, including lead generation and marketing, which have resulted in significant time and cost savings. Overall, the sentiment reflects high satisfaction and confidence in the provider's capabilities.
    • Non-profit Lead Generation
      5.0 Aug 18, 2017

      The service provider's strengths lie in marketing, creativity, and industry expertise. Their proven and documented system has saved us a lot of time, energy, and money over the years. They're the only service we've used thus far, and we have no need for any other services out there.

      Read Full Review
    Read All Reviews
    1 of 2 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Non-profit Lead Generation

    5.0 — Read more
    Read 2 Reviews

    Industry Experience

    The provider has demonstrated strong capabilities in the real estate and nonprofit industries. Clients in real estate appreciate their professionalism and ability to enhance productivity, although attention to detail requires improvement. In the nonprofit sector, the feedback highlights their marketing expertise and efficiency in managing outbound services, with clients reporting significant time and cost savings. Overall, the provider's strengths lie in customer service, marketing, and industry knowledge, making them a suitable choice for organizations within these fields.

    Read All Reviews

    Select Industry to see insights

    Nonprofit Real estate

    Average Project Cost Breakdown

    Less than $10,000 (1) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients generally perceive the company's pricing as fair and valuable, with one client noting savings of approximately $1,000 monthly due to improved productivity. Another client highlighted significant cost savings compared to hiring in-house staff, stating they save hundreds to thousands each month. The billing structure is flexible and transparent, with no contracts required, enhancing overall satisfaction with the value provided for the cost.
    Read All Reviews
    View Profile
  • TeamVan Outsourcing Logotype

    TeamVan Outsourcing

    5.0 2 reviews
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    15% Call Center Services
    30% Customer Service Outsourcing
    20% IT Managed Services +3
    20% IT Strategy Consulting
    10% Sales Outsourcing
    5% Business Consulting

    Focus Areas

    20% Virtual receptionist
    40% Answering services
    40% Inbound appointment scheduling

    TeamVan Outsourcing is a comprehensive outsourcing company providing services such as administrative support, customer service, IT and technical support, and marketing and sales. The company receives overwhelmingly positive feedback, with reviewers praising their dedication to customer satisfaction and innovative problem-solving. Notably, 100% of reviewers highlighted their excellent project management and responsiveness, resulting in measurable improvements in operational efficiency and customer acquisition.

    See all 2 projects

    Industry Experience

    TeamVan Outsourcing has demonstrated expertise primarily in the Retail and Food Service industries, receiving positive feedback for their customer service, operational efficiency, and marketing strategies. Clients noted a significant increase in customer satisfaction and streamlined processes. The overall sentiment is favorable, highlighting their commitment to timely delivery and innovative solutions. Potential clients in the Retail and Food Service sectors would likely find TeamVan Outsourcing a strong fit for enhancing operational capabilities and customer engagement.

    Read All Reviews

    Select Industry to see insights

    Retail

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have praised TeamVan Outsourcing for providing good value for money, with one Operations Manager highlighting that their pricing fit within budget while delivering quality services. The company is noted for reducing operational costs and improving efficiency, contributing to a 20% increase in customer satisfaction. Overall sentiment reflects satisfaction with the costs relative to the benefits received, although some clients suggested that more flexible service packages could enhance their offerings further.
    Read All Reviews
    View Profile
  • InTouch Logotype

    InTouch

    5.0 1 review
    $1,000+
    < $25 / hr
    50 - 249

    Services provided

    60% Call Center Services
    40% Customer Service Outsourcing

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    InTouch is a Contact Center Services provider specializing in inbound call handling and customer care services. Reviews highlight their efficiency in responding quickly and taking accurate messages, with 100% of reviewers noting their 24-hour availability as a strength. Clients appreciate their reliability, having partnered with them for over 15 years.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Answering Service for Business Company

    5.0 — Read more
    Read 1 Review

    Industry Experience

    InTouch has garnered positive feedback primarily within the 'Other Industry,' showcasing strengths in inbound call handling and customer service. Clients highlight their 24-hour availability and accuracy in message taking, effectively addressing challenges related to missed calls. The provider's expertise is particularly beneficial for businesses reliant on consistent communication, demonstrating a solid reputation within the local market. Overall sentiment is favorable, indicating that InTouch is a strong fit for organizations requiring dependable inbound services.

    Read All Reviews

    Select Industry to see insights

    Other Industry

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have generally expressed satisfaction with InTouch's pricing structure, noting a flat rate with additional charges for overages, which provides transparency. One client highlighted that while they do not save time or money directly, the service effectively manages additional call volume, indicating a strong value for money. Overall, the sentiment reflects confidence in the company's cost-effectiveness, with long-term partnerships suggesting reliability and perceived worth.
    Read All Reviews
    View Profile
  • Opensend Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Las Vegas, NV

    Services provided

    15% Call Center Services
    65% Pay Per Click
    20% Email Marketing

    Focus Areas

    10% Virtual receptionist
    55% Inbound appointment scheduling
    35% Answering services

    Opensend is a company specializing in email acquisition services for e-commerce brands. The majority of reviews highlight their remarkable value, with at least 6x ROI reported by clients, and a 100% retention rate across projects. Their responsiveness and ability to deliver positive results quickly are consistently praised, though some express interest in expanded services such as postal acquisition campaigns.

    See all 1 projects

    Industry Experience

    Opensend has demonstrated significant expertise in the eCommerce industry, particularly in enhancing email acquisition strategies for brands of varying average order values. Clients report strong ROI, with results indicating returns of 6x to over 15x on investment. The company's strengths include responsiveness, value for cost, and successful delivery of email addresses, making them a suitable partner for eCommerce growth agencies seeking to scale operations effectively.

    Read All Reviews

    Select Industry to see insights

    eCommerce

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently highlight Opensend's competitive pricing and exceptional value for money. One client noted that the service fit their budget while delivering a remarkable 6x to 15x ROI on their investment. The positive sentiment is further reinforced by reports of successful outcomes, with clients experiencing tangible results and retention rates of 100%. Overall, Opensend is viewed as a cost-effective solution that meets client needs effectively.
    Read All Reviews
    View Profile
  • VoPro Logotype

    5.0 2 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Jalandhar, India

    Services provided

    15% Call Center Services
    25% Sales Outsourcing
    20% Customer Service Outsourcing +4
    15% Back Office Outsourcing
    10% Finance & Accounting Outsourcing (FAO)
    10% Recruiting
    5% Social Media Marketing

    Focus Areas

    15% Virtual receptionist
    45% Inbound appointment scheduling
    40% Answering services

    VoPro is a company specializing in Contact Center Services, focusing on marketing through Telemarketing Services and Customer Support Services. Feedback is overwhelmingly positive, with 100% of reviewers praising their reporting dashboards, availability, and customer feedback. Additionally, clients appreciate the measurable outcomes such as the number of calls, appointments, and sales generated.

    See all 2 projects

    Industry Experience

    VoPro has demonstrated strong capabilities in the Information Technology sector, particularly in marketing and lead generation for mailing systems. Clients have praised their effective project management, comprehensive reporting, and responsiveness. The overall sentiment is highly positive, affirming VoPro's strength in delivering measurable results and maintaining good communication, which positions them well for technology-focused projects.

    Read All Reviews

    Select Industry to see insights

    Information technology

    Average Project Cost Breakdown

    What Clients Have Said

    Clients have praised VoPro for providing good value for money, with one Operations Director noting that their pricing fit well within budget while also aligning with high ratings and a strong cultural fit. The feedback highlights the company's effective project management and responsiveness, suggesting that clients feel they receive adequate returns for their investment. Overall, the sentiment reflects satisfaction with the cost-to-value ratio of VoPro's services.
    Read All Reviews

    More responsive than most other service providers

    VoPro is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile
  • Answer California Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    10 - 49
    El Cajon, CA

    Services provided

    75% Call Center Services
    25% Customer Service Outsourcing

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    Answer California is a Customer Support Services company specializing in Contact Center Services, including Inbound Call Center operations and Telephonic Support. The reviews highlight their efficiency in call handling, with mentions of cost savings and strong signal quality. The feedback is predominantly positive, indicating satisfied clients who appreciate their automated answer services and fast response times.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    $1,000,000 – $9,999,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Automatic Answering Services for IT Company

    5.0 — Read more
    Read 1 Review

    Industry Experience

    The provider has demonstrated strong expertise in the Information Technology sector, particularly in Business Process Outsourcing services. Clients have praised their efficiency in handling customer service needs, highlighting quick response times and cost savings. The overall sentiment indicates high satisfaction, with clients noting the provider's strengths in seamless call management and reliable communication. This makes the provider an excellent fit for businesses in need of effective and economical customer service solutions.

    Read All Reviews

    Select Industry to see insights

    Information technology

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients express positive sentiments regarding the company's cost-effectiveness and overall value. One review highlighted a savings of $300 per month, emphasizing the efficient service provided at a lower cost compared to in-house options. The company is praised for its quick response times and reliability, with clients noting that their needs for affordable calling services were met effectively. Overall, the feedback indicates strong satisfaction with the value received for the price paid.
    Read All Reviews
    View Profile
  • Berkshire Receptionists Logotype

    Berkshire Receptionists

    2.0 1 review
    Undisclosed
    < $25 / hr
    10 - 49

    Services provided

    70% Call Center Services
    10% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    80% Virtual receptionist
    10% Answering services
    10% Inbound appointment scheduling

    Berkshire Receptionists is a company specializing in Contact Center Services, particularly offering Customer Support Services such as Inbound Call Center and Phone Support. Feedback indicates a challenging transition with repetitive issues, requiring notable administrative attention. Reviewers have not provided positive or negative feedback percentages, but improvements are anticipated.

    See all 1 projects

    Industry Experience

    Berkshire Receptionists has garnered feedback primarily from the healthcare industry, highlighting their role in providing answering services. While they are acknowledged for their experience due to a transition from a previous provider, the overall sentiment reflects challenges in project management and responsiveness. Specifically, clients noted that the transition was difficult, leading to repeated issues that required significant administrative attention. This suggests that potential clients in the healthcare sector should consider these aspects when evaluating Berkshire Receptionists for similar projects.

    Read All Reviews

    Select Industry to see insights

    Healthcare

    Average Project Cost Breakdown

    What Clients Have Said

    Clients generally express mixed sentiments regarding the cost and value for money of Berkshire Receptionists. Feedback highlights challenges in service transition and management, with some clients indicating a lack of responsiveness to issues, which detracts from perceived value. One review noted that the service provided did not meet expectations, emphasizing the need for improvement. Overall, while there are positive aspects, concerns about service quality and administrative burdens impact the overall assessment of cost-effectiveness.
    Read All Reviews
    View Profile
  • Datum Decipher Analytics Logotype

    5.0 2 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Udaipur, India

    Services provided

    10% Call Center Services
    25% Back Office Outsourcing
    15% Customer Service Outsourcing +6
    15% Web Design
    10% Sales Outsourcing
    10% Search Engine Optimization
    5% Business Consulting
    5% Content Marketing
    5% Social Media Marketing

    Focus Areas

    10% Virtual receptionist
    54% Inbound appointment scheduling
    36% Answering services

    Datum Decipher Analytics Private Limited is an IT and technical back-office support company specializing in software maintenance, infrastructure monitoring, and QA testing. With 100% positive feedback, clients commend their proactive approach, adaptability, and effective project management. Reviewers particularly appreciate their foresight in suggesting improvements and their ability to integrate seamlessly with internal teams.

    See all 2 projects

    Industry Experience

    Datum Decipher Analytics Private Limited has demonstrated expertise primarily in the financial services sector, particularly with fintech companies. Feedback highlights their strengths in IT support, QA testing, and infrastructure monitoring, showcasing a proactive approach that enhances operational efficiency. Clients appreciate their adaptability, clear communication, and ability to anticipate needs, resulting in improved backend stability and reduced post-release incidents. Overall, the sentiment is highly positive, suggesting their services are well-suited for businesses seeking reliable tech support in financial services.

    Read All Reviews

    Select Industry to see insights

    Financial services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients commend Datum Decipher Analytics for providing excellent value for money, with one CTO noting that their pricing fit the budget while delivering good ROI. The company is recognized for its comprehensive support and adaptability, which enhanced backend operations significantly. Overall sentiment reflects satisfaction with cost-effectiveness, as clients feel they received substantial benefits relative to their investment, although some suggest improvements in onsite support.
    Read All Reviews
    View Profile
  • Shared Consulting, LLC Logotype

    5.0 10 reviews
    $5,000+
    < $25 / hr
    50 - 249
    Lucknow, India

    Services provided

    10% Call Center Services
    25% Accounting
    20% HR Outsourcing +7
    10% Back Office Outsourcing
    10% IT Managed Services
    5% Commercial Financing
    5% Content Moderation Services
    5% Customer Service Outsourcing
    5% Financial Advising & Planning
    5% Staffing

    Focus Areas

    10% Virtual receptionist
    55% Inbound appointment scheduling
    35% Answering services

    Shared Consulting, LLC is a consultancy firm specializing in accounting, taxes, human resources, and financial management. Reviews indicate a strong emphasis on responsiveness, cost-effectiveness, and alignment with client values, with 100% positive feedback noting their impressive project management and attention to detail. Approximately 80% of reviewers highlight their exceptional responsiveness and fit with company culture.

    See all 10 projects

    Reviews mention Accessible

    Clients consistently praise Shared Consulting, LLC for their accessibility and responsiveness. One CEO noted, 'Our projects have been goal based and they've always been available to work with me.' Another client highlighted the team's 'meticulous attention to detail' and their ability to provide frequent updates and assistance. Overall, the sentiment reflects a strong appreciation for the team's commitment to being accessible and supportive throughout the engagement.
    • Accounting for Learning Software Company
      5.0 Sep 24, 2024

      Our projects have been goal based and they've always been available to work with me. We are impressed with how experienced they are in the B2B SaaS field.

      Read Full Review
    • Accounting & Financial Assistance for Gaming Company
      5.0 Aug 23, 2024

      The onboarding procedure was well-structured. Our senior accountant and account manager are readily available and give frequent updates. We communicate largely via email because of the time difference.

      Read Full Review
    Read All Reviews

    Industry Experience

    Shared Consulting, LLC has demonstrated notable expertise across diverse industries including Business Services, Software, Information Technology, Gaming, and Manufacturing. Clients consistently commend their responsiveness, competence, and ability to tailor solutions to specific business needs. In the Software and IT sectors, they excel in financial management and HR processes, while their impact in Business Services and Manufacturing focuses on reliable bookkeeping and tax services. Overall, feedback indicates a strong sentiment of satisfaction and effectiveness across all industries.

    Read All Reviews

    Select Industry to see insights

    Business services Software Information technology Gaming Manufacturing

    Average Project Cost Breakdown

    $10,000 to $49,000 (3) Less than $10,000 (1)

    What Clients Have Said

    Clients consistently praise Shared Consulting, LLC for their competitive pricing and overall value for money. Feedback highlights that their pricing aligns well with client budgets, with one CEO noting it as a key reason for selection. Multiple reviews emphasize the good value received, stating that the services provided exceeded expectations while maintaining affordability. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their services, which have been instrumental in business growth and operational efficiency.
    Read All Reviews

    View projects from:

    United States (3) England (3)
    View Profile
  • Primary BPO Logotype

    3.8 2 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Sheridan, WY

    Services provided

    20% Call Center Services
    60% Back Office Outsourcing
    10% Recruitment Process Outsourcing +1
    10% Transcription

    Focus Areas

    40% Virtual receptionist
    30% Answering services
    30% Inbound appointment scheduling

    Primary BPO is a company specializing in Contact Center Services and Customer Support Services, offering solutions such as inbound and outbound call handling, billing, and telephonic support. The majority of reviewers, approximately 80%, praise their efficient project management, timely delivery, and good value for cost. However, some suggest improvements in communication consistency with clients and medical experience of agents.

    See all 2 projects

    Reviews mention Understands their clients' needs

    Client feedback indicates that Primary BPO effectively understands and responds to their needs, as demonstrated by timely deliveries and professional communication. One client noted that all requests were met with compromise and understanding, leading to increased productivity and decreased call wait times. However, there were suggestions for improvement in open communication between supervisors and internal staff, highlighting a need for more consistent interaction with the client.
    • Call Center Services for Ophthalmic Medical Practice
      3.0 May 21, 2024

      Responses to any request or need has been met with compromise, understanding, and professionalism. The efficiency of screening agents and timeliness of offering agents to be interviewed demonstrate their ability to comprehend and fulfill client needs effectively.

      Read Full Review
    Read All Reviews
    0 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Scribe & Customer Support Services for Ophthalmology Center

    4.5 — Primary BPO provides scribe and customer support services for an ophthalmology practice and surgery center. They schedule patients and handle authorizations, billing, coding, and marketing Read more
    Read 2 Reviews

    Industry Experience

    Primary BPO has demonstrated strong expertise in the medical industry, specifically within ophthalmology practices. Clients have noted improvements in productivity, reduced call wait times, and effective communication. The provider excels in delivering offshore remote services, billing, and patient management, showcasing a good cultural alignment with their clients. Overall sentiment indicates reliability and adaptability, making them a solid choice for medical businesses seeking operational support.

    Read All Reviews

    Select Industry to see insights

    Medical

    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently highlight Primary BPO's competitive pricing and strong value for money. One client noted that their 'pricing fits our budget' and emphasized 'good value for cost.' Another client echoed this sentiment, stating that the pricing was a key reason for their selection of Primary BPO, alongside cultural alignment. Overall, feedback indicates a positive perception of the company's cost-effectiveness in delivering quality services.
    Read All Reviews
    View Profile
  • Apex Global Logotype

    Apex Global

    4.0 1 review
    $1,000+
    < $25 / hr
    2 - 9

    Services provided

    10% Call Center Services
    50% Customer Service Outsourcing
    20% Finance & Accounting Outsourcing (FAO) +2
    10% Back Office Outsourcing
    10% Web Development

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Apex Global is a company specializing in Contact Center Services, offering both inbound and outbound call center solutions along with digital marketing expertise. The reviews highlight their in-depth knowledge and innovative approach, with 100% positive feedback regarding their capability to generate high-quality leads and manage projects effectively. Key services include Customer Support Services and Telemarketing Services.

    See all 1 projects
    0 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Outbound Telecom Services for BPO & Marketing company

    4.0 — Apex Global generates leads for a lead generation company through outbound call services and digital marketing strategies. They utilize AdWords, SEO, PPC, and inbound and outbound calls to acquire Read more
    Read 1 Review

    Industry Experience

    Apex Global has demonstrated strong expertise in the Arts, Entertainment, and Music industry, particularly in lead generation and digital marketing. Clients commend their innovation and proficiency in outbound telecom and Google AdWords. Overall sentiment reflects high satisfaction with their project management and impact on lead quality, making them an excellent fit for businesses seeking to enhance their marketing efforts. Their strengths suggest suitability for clients in similar sectors looking for effective lead generation solutions.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed a positive sentiment regarding Apex Global's value for money, noting the high-quality leads generated for their investments, such as the $80,000 spent by one client since 2018. The firm's expertise in digital marketing and outbound services has been highlighted as a significant asset. However, there is a desire for the company to expand its resources, indicating a potential for growth in both service offerings and overall value.
    Read All Reviews
    View Profile
  • The Weaver Group Logotype

    5.0 3 reviews
    $1,000+
    < $25 / hr
    10 - 49
    Cape Town, South Africa

    Services provided

    10% Call Center Services
    80% Sales Outsourcing
    10% Customer Service Outsourcing

    Focus Areas

    10% Virtual receptionist
    80% Inbound appointment scheduling
    10% Answering services

    The Weaver Group is a strategic consulting firm specializing in risk management and protective services. According to client feedback, 93% of personnel contacted were successfully recruited, highlighting their effective project management and communication. Clients appreciate their value for cost, alignment with company values, and proactive research in targeting decision-makers.

    See all 3 projects
    1 of 1 reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of The Weaver Group highlight their effective recruitment strategies and strong project management skills. One client noted a 93% success rate in recruiting personnel, attributing this to The Weaver Group's thorough research and proactive communication. The team's alignment with client values and budget considerations were also praised. However, there is a suggestion for improvement in providing detailed scripts for handling objections during outreach efforts.
    Read 1 Recent Review

    Industry Experience

    The Weaver Group has demonstrated expertise primarily in the Business Services sector, particularly in corporate intelligence and strategic risk management. Clients have praised their effective recruitment strategies, achieving a high success rate in personnel deployment. Feedback indicates strong project management practices, including regular updates and responsiveness to client needs. Overall sentiment reflects satisfaction with their value and alignment with client goals, making them a suitable choice for projects requiring risk management and recruitment services.

    Read All Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with The Weaver Group's pricing, noting that it fits their budgets and offers good value for money. One client specifically highlighted their selection of the company due to the alignment of values and the cost-effectiveness of their services. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality, reinforcing the company's reputation for providing valuable solutions at competitive prices.
    Read All Reviews
    View Profile
  • onebox Logotype

    onebox

    4.0 1 review
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    75% Call Center Services
    25% Transcription

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Onebox is a company specializing in Customer Support Services, providing inbound call handling, answering, and transcription services. The overall feedback highlights their technical proficiency in routing calls and integrating with CRM systems, while 100% of reviewers appreciate the cost-effectiveness and ease of deployment. Their service is deemed efficient, saving clients significant time and resources.

    See all 1 projects
    0 of 1 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Transcription & Answering Services for IT Firm

    4.0 — Read more
    Read 1 Review

    Industry Experience

    The provider has demonstrated expertise in the Information Technology sector, particularly in delivering inbound call and transcription services. Clients appreciate their cost-effective solutions, noting significant time savings and effective communication. Their strengths lie in ease of use and service deployment, leading to a positive overall sentiment. For potential clients in the IT industry seeking responsive customer support solutions, this provider appears to be a strong fit.

    Read All Reviews

    Select Industry to see insights

    Information technology

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients generally perceive the company's pricing as favorable, noting a flat billing structure that provides substantial savings compared to hiring in-house personnel. One client highlighted that their annual expenditure is under $1,000, emphasizing the value derived from the service, which saves them the equivalent cost of a full-time employee. Overall, the sentiment reflects satisfaction with the cost-effectiveness and efficiency of the services provided.
    Read All Reviews
    View Profile
  • Pure Moderation Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    1,000 - 9,999
    Hoang Mai, Vietnam

    Services provided

    22% Call Center Services
    20% Application Testing
    20% Back Office Outsourcing +3
    18% Customer Service Outsourcing
    10% Mobile App Development
    10% Web Design

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Pure Moderation is a Customer Service Outsourcing company. Launched in 2006, the agency focuses on Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • ProComm Logotype

    ProComm

    5.0 2 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    50% Call Center Services
    35% Customer Service Outsourcing
    15% Back Office Outsourcing

    Focus Areas

    18% Virtual receptionist
    55% Answering services
    27% Inbound appointment scheduling

    ProComm is a company specializing in Contact Center Services, offering Inbound Call Center and Customer Support Services. According to reviews, ProComm excels in handling calls efficiently and improving customer service, with 100% satisfaction reported by one reviewer. The company is praised for strong communication skills and professionalism, saving clients significant time and money monthly.

    See all 2 projects

    Reviews mention Communicative

    ProComm has received positive feedback regarding their communication skills, with clients noting that their employees 'have strong communication skills' and consistently 'meet our expectations and have even gone above them.' This sentiment highlights their effectiveness in addressing customer service needs and enhancing efficiency in handling inbound calls. Overall, clients express satisfaction with ProComm's communicative approach, indicating a strong alignment with their project requirements.
    • Scheduling & Answering Assistance for Telecommunications Firm
      5.0 Nov 2, 2017

      The service provider's strengths include strong communication skills among their employees. This attribute contributes significantly to the efficiency of the collaboration. Their communicative approach ensures a smooth workflow and successful project outcomes.

      Read Full Review
    Read All Reviews
    2 of 2 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Scheduling & Answering Assistance for Telecommunications Firm

    5.0 — Read more
    Read 2 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    ProComm's pricing structure is generally perceived as reasonable, with clients noting significant cost savings. One client reported saving approximately $500 per month, while another estimated savings of $1,200 to $1,500 monthly. Overall sentiment regarding value for money is positive, although one reviewer suggested potential improvements in cost. Clients appreciate the efficiency and professionalism of ProComm's services, contributing to their strong value perception despite some concerns about pricing.
    Read All Reviews

    View projects from:

    Georgia (1) United States (1)
    View Profile
  • TeloSolution Logotype

    Not yet reviewed

    $10,000+
    < $25 / hr
    50 - 249
    Lahore, Pakistan

    Services provided

    70% Call Center Services
    30% Back Office Outsourcing

    Focus Areas

    25% Virtual receptionist
    45% Answering services
    30% Inbound appointment scheduling

    TeloSolution, a call center, is based in Lahore, Pakistan and Lahore, Pakistan. Launched in 2017, the team focuses on Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Shandong Zhishun Network Technology Co., Ltd. Logotype

    Shandong Zhishun Network Technology Co., Ltd.

    5.0 1 review
    Undisclosed
    Undisclosed
    50 - 249

    Services provided

    20% Call Center Services
    20% E-Commerce Development
    20% Mobile App Development +2
    20% Web Design
    20% Web Development

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Shandong Zhishun Network Technology Co., Ltd. is a prominent Internet enterprise providing comprehensive services in online marketing, social e-commerce, new retail, and digital transformation. Their clientele praises their professional technology and efficient communication, with 100% of reviewers highlighting smooth project management and high efficiency, while no areas for improvement were noted.

    See all 1 projects

    Industry Experience

    Shandong Zhishun Network Technology Co., Ltd. has received positive feedback primarily in the Logistics & Supply Chain industry. Clients commend the company's strong technical expertise, comprehensive service offerings, and effective project management. Their strengths include advanced network promotion technology and customized website construction services. The overall sentiment is highly favorable, indicating that potential clients in logistics and related sectors may find a good match in their capabilities for digital transformation and online marketing solutions.

    Read All Reviews

    Select Industry to see insights

    Logistics & Supply Chain

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients commend Shandong Zhishun Network Technology Co., Ltd. for their comprehensive service offerings and professional technology, highlighting the company's strong value for money. One client noted their competitive pricing in comparison to the quality of service provided, stating that the project was completed smoothly and efficiently. Overall, the sentiment reflects satisfaction with the cost-effectiveness and high-quality results delivered by the company, with no reported areas for improvement.
    Read All Reviews
    View Profile
  • SignMore Logotype

    SignMore

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999

    Services provided

    70% Call Center Services
    30% Sales Outsourcing

    Focus Areas

    40% Virtual receptionist
    40% Answering services
    20% Inbound appointment scheduling

    SignMore, a call center company, was launched in 2022. The midsize team specializes in Call Center Services and Sales Outsourcing.

    Read more
    View Profile
  • PCMSI Logotype

    2.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Erie, PA

    Services provided

    65% Call Center Services
    20% Back Office Outsourcing
    15% Customer Service Outsourcing

    Focus Areas

    31% Virtual receptionist
    46% Answering services
    23% Inbound appointment scheduling

    PCMSI is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The reviews predominantly highlight their exceptional Customer Support Services, with 90% of feedback being positive. Many reviewers emphasize their efficient Call Handling and responsive Customer Care Services, underscoring their commitment to excellence in Telephonic Support.

    See all 1 projects

    Industry Experience

    PCMSI has garnered positive feedback primarily in the Information Technology sector, demonstrating strong expertise and delivering impactful solutions. Clients have noted the company's capacity to address complex challenges effectively, enhancing project outcomes. Overall sentiment indicates that PCMSI is a reliable partner in IT, known for their innovative approaches and commitment to client success, making them a suitable choice for organizations within this industry.

    Read All Reviews

    Select Industry to see insights

    Information technology

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding PCMSI's cost and value for money. Feedback highlights that their pricing is competitive, with several clients noting that the quality of work delivered justifies the investment. One client specifically mentioned that the return on investment was significant, while another emphasized that the services provided exceeded their expectations relative to the cost. Overall, PCMSI is perceived as offering solid value within their pricing structure.
    Read All Reviews
    View Profile
  • AscentBPO Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    50 - 249
    Noida, India

    Services provided

    40% Call Center Services
    20% Back Office Outsourcing
    15% Business Consulting +2
    15% Search Engine Optimization
    10% Customer Service Outsourcing

    Focus Areas

    30% Virtual receptionist
    40% Inbound appointment scheduling
    30% Answering services

    AscentBPO is a call center company. Established in 2013, the agency is based in Noida, India. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    $2,000 Best for companies who wanttostart with 4-5 seats $5,200 Best for companies with 24*7 support $11,000 Best for the companies who wants bigger teams.

    Blended Support for the Operation Processes

    Providing blended support including the inbound calling support, outbound calling support, data entry, ticket creation and closing, email support, chat support at a single place.
    View Packages
    View Profile
  • HRH Next Services Pvt. Ltd. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Hyderabad, India

    Services provided

    40% Call Center Services
    30% Customer Service Outsourcing
    20% Sales Outsourcing +1
    10% Digital Strategy

    Focus Areas

    40% Virtual receptionist
    40% Answering services
    20% Inbound appointment scheduling

    HRH Next Services Pvt. Ltd. Is an answering service. Launched in 2007, their team offers Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • BPO VA - Out of Business Logotype

    BPO VA - Out of Business

    4.1 5 reviews
    $1,000+
    < $25 / hr
    10 - 49

    Services provided

    50% Call Center Services
    37% Back Office Outsourcing
    13% Customer Service Outsourcing

    Focus Areas

    28% Virtual receptionist
    43% Answering services
    29% Inbound appointment scheduling

    BPO VA - Out of Business was a company providing Contact Center Services and Customer Support Services. They were praised for efficiency and strong customer care, saving clients approximately 40% on costs and 25% on time monthly. Reviews highlighted their ability to understand customer needs, with 100% positive feedback regarding customer service and efficiency.

    See all 5 projects
    0 of 2 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Customer & Office Services for IT Firm

    4.5 — Read more
    Read 2 Reviews

    Industry Experience

    BPO VA has received positive feedback across multiple industries, including Business Services, Consumer Products, Information Technology, and IT Services. Clients praised their efficiency, customer service, and ability to save time and costs—reporting savings of up to $10,000 monthly. The company's strengths lie in delivering high-quality work and enhancing operational performance, making them a solid fit for businesses seeking reliable back-office solutions.

    Read All Reviews

    Select Industry to see insights

    Business services Consumer Products Information technology IT Services

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently report that BPO VA provides excellent value for money, with one client noting savings of up to $10,000 per month and another estimating a $3,000 monthly reduction in costs. Feedback highlights the quality of service at competitive prices, emphasizing efficiency and time-saving benefits. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, positioning them as a reliable partner for businesses seeking back office support.
    Read All Reviews

    View projects from:

    Miami, Florida (2) Laredo, Texas (1) Chicago, Illinois (1)
    View Profile
  • Digital Hearts Co., Ltd. Logotype

    Not yet reviewed

    Undisclosed
    $25 - $49 / hr
    1,000 - 9,999
    Seoul, South Korea

    Services provided

    20% Call Center Services
    25% Translation
    20% Customer Service Outsourcing +9
    10% Custom Software Development
    10% Web Design
    5% Advertising
    5% Cybersecurity
    1% Graphic Design
    1% Mobile App Development
    1% Other Design
    1% Other Digital Marketing
    1% Social Media Marketing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Digital Hearts Co., Ltd., a Translation company, was founded in 2001. The company offers Translation and Call Center Services.

    Read more
    View Profile
  • Mplus Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Zagreb, Croatia

    Services provided

    30% Call Center Services
    20% AI Development
    20% HR Consulting +3
    10% Customer Service Outsourcing
    10% Digital Strategy
    10% Recruiting

    Focus Areas

    30% Virtual receptionist
    40% Inbound appointment scheduling
    30% Answering services

    Founded in 2007, Mplus is a call center company. Their team provides Call Center Services and Artificial Intelligence.

    Read more
    View Profile
  • Crystalised Outsprint Logotype

    5.0 1 review
    Undisclosed
    < $25 / hr
    50 - 249
    Lusaka, Zambia

    Services provided

    30% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +3
    10% API Development
    10% Mobile App Development
    10% Web Design

    Focus Areas

    33% Virtual receptionist
    34% Inbound appointment scheduling
    33% Answering services

    Crystalised Outsprint offers ICT systems development, focusing on electronic case management systems, user training, and post-implementation support. The reviews highlight their dedication to customer needs and delivering value for cost. Clients appreciate their responsiveness and the successful achievement of project milestones through virtual meetings, with no significant areas for improvement noted.

    See all 1 projects

    More responsive than most other service providers

    Crystalised Outsprint is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile
  • Eco Software Solutions LLC Logotype

    Eco Software Solutions LLC

    3.7 3 reviews
    Undisclosed
    < $25 / hr
    2 - 9

    Services provided

    10% Call Center Services
    20% Web Development
    10% AR/VR Development +6
    10% Application Management & Support
    10% CRM Consulting and SI
    10% Custom Software Development
    10% E-Commerce Development
    10% Enterprise App Modernization
    10% Mobile App Development

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Eco Software Solutions LLC is purported to offer Contact Center Services, including Customer Support and Telephonic Support. However, a review indicates a negative experience, with accusations of fraudulent behavior and misrepresentation. This suggests potential concerns regarding their authenticity and reliability in delivering legitimate customer service solutions.

    See all 3 projects

    Reviews mention Timely

    Clients have consistently praised Eco Software Solutions LLC for their timely delivery and responsiveness. One project manager noted, 'We got the project on right time. Excellent,' highlighting their commitment to deadlines. Additionally, the quick response from the support team was emphasized, reinforcing the overall positive sentiment regarding the company's punctuality and effective communication.
    • Custom Software for Software Company
      5.0 Jun 22, 2023

      We got the project on right time. Excellent. Delivered on time. Quick response.

      Read Full Review
    Read All Reviews

    Industry Experience

    Eco Software Solutions LLC has garnered mixed feedback across two industries: IT Services and Software. In the IT Services sector, a review highlighted concerns over trustworthiness, labeling the company as a scam. Conversely, in the Software industry, they received praise for their timely delivery, excellent project management, and responsive support. Overall, while their reputation in IT Services is negative, their strength lies in custom software development, making them a better fit for clients in the Software domain.

    Read All Reviews

    Select Industry to see insights

    IT Services Software

    Average Project Cost Breakdown

    Less than $10,000 (2)

    What Clients Have Said

    Client feedback regarding Eco Software Solutions LLC indicates a mixed perception of cost and value. One reviewer noted that their pricing fit the budget and provided good value, highlighting timely delivery and effective support. Conversely, another review described a negative experience, alleging deceptive practices and labeling the company as a scam, which severely undermines their perceived value. Overall, while some clients appreciate the pricing and service, significant concerns about integrity persist.
    Read All Reviews
    View Profile
  • Apifonica Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    50 - 249
    Tallinn, Estonia

    Services provided

    30% Call Center Services
    25% Other Digital Marketing
    15% Staffing +3
    10% AI Development
    10% HR Consulting
    10% Recruiting

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Apifonica is an answering service company. Launched in 2015, the agency is based in Tallinn, Estonia and Warszawa, Poland. Their team provides Call Center Services and Other Digital Marketing.

    Read more
    View Profile
  • OkayRelax Logotype

    0.5 1 review
    $1,000+
    < $25 / hr
    2 - 9
    New York, NY

    Services provided

    50% Call Center Services
    50% Back Office Outsourcing

    Focus Areas

    100% Virtual receptionist

    OkayRelax provides a range of services including Contact Center Services, Customer Support Services, and Inbound Call Center tasks. Overall feedback indicates varied experiences, with some clients appreciating the task management dashboard while others noted issues with communication and timely delivery. Despite high ratings and budget-friendly pricing, certain areas for improvement were identified.

    See all 1 projects
    View Profile
  • Real Receptionist Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Cape Town, South Africa

    Services provided

    50% Call Center Services
    50% HR Outsourcing

    Focus Areas

    100% Virtual receptionist

    Real Receptionist is a call center and HR Outsourcing company. Founded in 2019, the agency offers Call Center Services and HR Outsourcing.

    Read more
    View Profile
  • Epicenter Technologies Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    1,000 - 9,999
    Mira Bhayandar, India

    Services provided

    65% Call Center Services
    20% Back Office Outsourcing
    15% Customer Service Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    Epicenter Technologies is a Mira Bhayandar, India-based answering service. They focus on Call Center Services and Back Office Outsourcing and were launched in 2001.

    Read more
    View Profile
  • VereQuest Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Toronto, Canada

    Services provided

    55% Call Center Services
    45% IT Strategy Consulting

    Focus Areas

    45% Virtual receptionist
    55% Inbound appointment scheduling

    Phone answering service VereQuest is based in Toronto, Canada. The team focuses on Call Center Services and IT strategy consulting.

    Read more
    View Profile
  • Daktela UK Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Chester, England

    Services provided

    100% Call Center Services

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    Call center company Daktela UK is located in Chester, England and Winnersh, England. Founded in 2005, the team specializes in Call Center Services.

    Read more
    View Profile
  • Majorel Egypt Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    Cairo, Egypt

    Services provided

    50% Call Center Services
    25% Customer Service Outsourcing
    10% Back Office Outsourcing +3
    5% Business Consulting
    5% HR Consulting
    5% Sales Outsourcing

    Focus Areas

    34% Virtual receptionist
    33% Answering services
    33% Inbound appointment scheduling

    Majorel Egypt is a call center service. Their team is located in Cairo, Egypt. The agency focuses on Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Zventus Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Los Angeles, CA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Zventus is an answering service. The midsize Los Angeles, California-based team specializes in Call Center Services and Sales Outsourcing. The firm was established in 2016.

    Read more
    View Profile
  • TMJ, Inc. Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10,000+
    Shinjuku City, Japan

    Services provided

    35% Call Center Services
    35% Business Consulting
    30% Staffing

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    TMJ, Inc. Is a Business Consulting company. Founded in 1992, their team specializes in Business Consulting and Call Center Services.

    Read more
    View Profile
  • Cimmons Integrated Services Private Limited Logotype

    Not yet reviewed

    $5,000+
    $50 - $99 / hr
    250 - 999
    Bengaluru, India

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    10% Virtual receptionist
    70% Answering services
    20% Inbound appointment scheduling

    Cimmons Integrated Services Private Limited is a call center. The Bengaluru, India-based firm was established in 2020. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Voxpro Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Dublin , Ireland

    Services provided

    30% Call Center Services
    40% Back Office Outsourcing
    15% Customer Service Outsourcing +1
    15% Sales Outsourcing

    Focus Areas

    100% Virtual receptionist

    Launched in 1973, Voxpro is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.

    Read more
    View Profile
  • Optimal Virtual Employee Logotype

    Optimal Virtual Employee

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999

    Services provided

    34% Call Center Services
    20% Back Office Outsourcing
    11% Customer Service Outsourcing +5
    10% Finance & Accounting Outsourcing (FAO)
    10% Web Development
    5% Custom Software Development
    5% Mobile App Development
    5% Web Design

    Focus Areas

    100% Virtual receptionist

    Optimal Virtual Employee is a phone answering service. They offer Call Center Services and Back Office Outsourcing and were founded in 2007. The firm is based in India.

    Read more
    View Profile
  • Abacus Outsourcing Logotype

    Not yet reviewed

    $250,000+
    < $25 / hr
    1,000 - 9,999
    Lahore, Pakistan

    Services provided

    35% Call Center Services
    15% Business Consulting
    15% Sales Outsourcing +6
    10% Financial Consulting
    5% Custom Software Development
    5% Enterprise App Modernization
    5% HR Outsourcing
    5% IT Staff Augmentation
    5% Other IT Consulting and SI

    Focus Areas

    25% Virtual receptionist
    40% Inbound appointment scheduling
    35% Answering services

    Abacus Outsourcing is a call center company. Based in Lahore, Pakistan and London, England, their team provides Call Center Services and Business Consulting.

    Read more

    More responsive than most other service providers

    Abacus Outsourcing is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile
  • ePlanet communication Pvt. Ltd. Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Karachi, Pakistan

    Services provided

    14% Call Center Services
    24% Customer Service Outsourcing
    12% Back Office Outsourcing +5
    10% Email Marketing
    10% Graphic Design
    10% Sales Outsourcing
    10% Social Media Marketing
    10% Web Design

    Focus Areas

    33% Virtual receptionist
    67% Inbound appointment scheduling

    EPlanet communication Pvt. Ltd. Is a Customer Service Outsourcing company. They offer Customer Service Outsourcing and Call Center Services and were established in 2003.

    Read more
    View Profile
  • OnCalla - Contact Center Services Logotype

    OnCalla - Contact Center Services

    3.5 1 review
    $25,000+
    < $25 / hr
    250 - 999

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing

    Focus Areas

    100% Virtual receptionist

    OnCalla - Contact Center Services provides comprehensive Customer Support Services, including 24/7 phone answering, inbound and outbound call management, and lead pre-qualification. Clients have consistently praised the company's professionalism, reliability, and the significant improvement in client service quality, resulting in increased client acquisition. The service is highlighted for its cost-effectiveness and efficiency in handling communications promptly.

    See all 1 projects
    View Profile
  • PCCI GROUP Logotype

    PCCI GROUP

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999

    Services provided

    35% Call Center Services
    35% Back Office Outsourcing
    30% IT Managed Services

    Focus Areas

    35% Virtual receptionist
    35% Inbound appointment scheduling
    30% Answering services

    PCCI GROUP is a call center in Tanzania. Founded in 2001, the team specializes in Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • OBPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Iloilo City, Philippines

    Services provided

    50% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    OBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.

    Read more
    View Profile
  • Hyper Hired Logotype

    4.3 12 reviews
    $5,000+
    $25 - $49 / hr
    50 - 249
    Pompano Beach, FL

    Services provided

    20% Call Center Services
    40% Recruiting
    20% Business Consulting +1
    20% Recruitment Process Outsourcing

    Focus Areas

    65% Virtual receptionist
    20% Answering services
    15% Inbound appointment scheduling

    At HyperHired, we excel in driving rapid growth for sales organizations through our innovative recruiting solutions. In the past year, we’ve seamlessly integrated our system into over 100

    Read more
    See all 12 projects
    View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches
tracking image

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
  • Comprehensive project details
  • Market presence
  • Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 SupportYourApp
2 Remote CoWorker
3 Unity Communications
4 Smith.ai
5 HelpSquad
6 XACT
7 SureCall Contact Centers
8 Blue Valley Marketing
9 LTVplus
10 Big Outsource
11 Hit Rate Solutions
12 Valoris Center
13 LEX Reception
14 IdeasUnlimited
15 Go Answer

List of the Top 15 Virtual Receptionist Companies

  1. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Ability to deliver

    39.4/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    30% Call Center Services
    40% Virtual receptionist
    70% Other
    View Profile Visit Website
  2. Remote CoWorker Logotype

    Remote CoWorker

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Hollywood, FL

    Ability to deliver

    38.9/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.9/10 Market Presence

    Service focus

    10% Call Center Services
    34% Virtual receptionist
    90% Other
    View Profile Visit Website
  3. Unity Communications Logotype

    Unity Communications

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Gilbert, AZ

    Ability to deliver

    38.4/40.0
    18.8/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    10% Call Center Services
    50% Virtual receptionist
    90% Other
    View Profile Visit Website
  5. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Doylestown, PA

    Ability to deliver

    35.3/40.0
    17.6/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    30% Call Center Services
    40% Virtual receptionist
    70% Other
    View Profile Visit Website
  6. XACT Logotype

    XACT

    $1,000+
    $25 - $49 / hr
    250 - 999
    Orlando, FL

    Ability to deliver

    35.5/40.0
    16.4/20 Reviews
    10/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    50% Call Center Services
    35% Virtual receptionist
    50% Other
    View Profile Visit Website
  7. SureCall Contact Centers Logotype

    SureCall Contact Centers

    $5,000+
    $50 - $99 / hr
    250 - 999
    Calgary, Canada

    Ability to deliver

    33.7/40.0
    16.4/20 Reviews
    9.8/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    60% Call Center Services
    50% Virtual receptionist
    40% Other
    View Profile Visit Website
  8. Blue Valley Marketing Logotype

    Blue Valley Marketing

    $5,000+
    $25 - $49 / hr
    250 - 999
    Home, KS

    Ability to deliver

    33.8/40.0
    16.4/20 Reviews
    9.2/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    35% Call Center Services
    45% Virtual receptionist
    65% Other
    View Profile Visit Website
  9. LTVplus Logotype

    LTVplus

    $1,000+
    < $25 / hr
    250 - 999

    Ability to deliver

    34.7/40.0
    17/20 Reviews
    7.9/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    25% Call Center Services
    100% Virtual receptionist
    75% Other
    View Profile Visit Website
  10. Big Outsource Logotype

    Big Outsource

    $10,000+
    < $25 / hr
    250 - 999
    San Pablo City, Philippines

    Ability to deliver

    38.7/40.0
    20/20 Reviews
    10/10 Clients & Experience
    8.7/10 Market Presence

    Service focus

    20% Call Center Services
    20% Virtual receptionist
    80% Other
    View Profile Visit Website
  11. Hit Rate Solutions Logotype

    Hit Rate Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Chicago, IL

    Ability to deliver

    35/40.0
    16.2/20 Reviews
    9.5/10 Clients & Experience
    9.3/10 Market Presence

    Service focus

    45% Call Center Services
    50% Virtual receptionist
    55% Other
    View Profile Visit Website
  12. Valoris Center Logotype

    Valoris Center

    $1,000+
    < $25 / hr
    250 - 999
    București, Romania

    Ability to deliver

    32.9/40.0
    17.2/20 Reviews
    8.2/10 Clients & Experience
    7.5/10 Market Presence

    Service focus

    50% Call Center Services
    43% Virtual receptionist
    50% Other
    View Profile Visit Website
  13. LEX Reception Logotype

    LEX Reception

    Undisclosed
    Undisclosed
    250 - 999

    Ability to deliver

    31.7/40.0
    16.2/20 Reviews
    8.3/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    50% Call Center Services
    50% Virtual receptionist
    50% Other
    View Profile Visit Website
  14. IdeasUnlimited Logotype

    IdeasUnlimited

    $1,000+
    < $25 / hr
    50 - 249
    Sugar Land, TX

    Ability to deliver

    37.9/40.0
    19.8/20 Reviews
    10/10 Clients & Experience
    8.1/10 Market Presence

    Service focus

    20% Call Center Services
    34% Virtual receptionist
    80% Other
    View Profile Visit Website
  16. AnswerForce Logotype

    AnswerForce

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Edinburgh, Scotland

    Ability to deliver

    31.2/40.0
    14.6/20 Reviews
    8.3/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    70% Call Center Services
    45% Virtual receptionist
    30% Other
    View Profile Visit Website
  17. EverHelp Logotype

    EverHelp

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Kyiv, Ukraine

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    9/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    15% Call Center Services
    20% Virtual receptionist
    85% Other
    View Profile Visit Website
  18. Appointment Setter Online Logotype

    Appointment Setter Online

    $1,000+
    Undisclosed
    1,000 - 9,999
    New York, NY

    Ability to deliver

    36.2/40.0
    20/20 Reviews
    10/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    20% Call Center Services
    15% Virtual receptionist
    80% Other
    View Profile Visit Website
  19. Helpware CX Logotype

    Helpware CX

    $5,000+
    < $25 / hr
    1,000 - 9,999
    Lexington, KY

    Ability to deliver

    37.1/40.0
    17.4/20 Reviews
    10/10 Clients & Experience
    9.7/10 Market Presence

    Service focus

    20% Call Center Services
    10% Virtual receptionist
    80% Other
    View Profile Visit Website
  20. Emapta Logotype

    Emapta

    Undisclosed
    Undisclosed
    10,000+
    Mandaluyong, Philippines

    Ability to deliver

    32.2/40.0
    15.2/20 Reviews
    7.6/10 Clients & Experience
    9.4/10 Market Presence

    Service focus

    15% Call Center Services
    35% Virtual receptionist
    85% Other
    View Profile Visit Website
  21. Remote Team Solutions Logotype

    Remote Team Solutions

    Undisclosed
    Undisclosed
    250 - 999
    Torreón, Mexico

    Ability to deliver

    36.2/40.0
    19/20 Reviews
    8.1/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Call Center Services
    33% Virtual receptionist
    90% Other
    View Profile Visit Website
  22. Axendi Logotype

    Axendi

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Warszawa, Poland

    Ability to deliver

    30.7/40.0
    16.2/20 Reviews
    6.7/10 Clients & Experience
    7.8/10 Market Presence

    Service focus

    35% Call Center Services
    100% Virtual receptionist
    65% Other
    View Profile Visit Website
  23. AnswerFirst Logotype

    AnswerFirst

    Undisclosed
    Undisclosed
    50 - 249
    Tampa, FL

    Ability to deliver

    32.6/40.0
    13.6/20 Reviews
    9.4/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    60% Call Center Services
    50% Virtual receptionist
    40% Other
    View Profile Visit Website
  24. Wing Assistant Logotype

    Wing Assistant

    $1,000+
    < $25 / hr
    50 - 249
    Berkeley, CA

    Ability to deliver

    35.4/40.0
    17.4/20 Reviews
    9.2/10 Clients & Experience
    8.8/10 Market Presence

    Service focus

    20% Call Center Services
    50% Virtual receptionist
    80% Other
    View Profile Visit Website
  25. Tasks Expert- A Virtual Assistant Company Logotype

    Tasks Expert- A Virtual Assistant Company

    $5,000+
    < $25 / hr
    250 - 999
    Kalyan, India

    Ability to deliver

    31.6/40.0
    18.4/20 Reviews
    7.8/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    25% Call Center Services
    80% Virtual receptionist
    75% Other
    View Profile Visit Website
  26. Top Customer Service Logotype

    Top Customer Service

    $1,000+
    Undisclosed
    250 - 999
    Brooklyn, NY

    Ability to deliver

    34.8/40.0
    20/20 Reviews
    8.6/10 Clients & Experience
    6.2/10 Market Presence

    Service focus

    10% Call Center Services
    40% Virtual receptionist
    90% Other
    View Profile Visit Website
  27. Verbatim Virtual Receptionists Logotype

    Verbatim Virtual Receptionists

    $1,000+
    < $25 / hr
    10 - 49
    Thatcham , England

    Ability to deliver

    32.5/40.0
    15.6/20 Reviews
    8.5/10 Clients & Experience
    8.4/10 Market Presence

    Service focus

    68% Call Center Services
    58% Virtual receptionist
    32% Other
    View Profile Visit Website
  28. RemoteReps Logotype

    RemoteReps

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Encinitas, CA

    Ability to deliver

    30/40.0
    13/20 Reviews
    8.8/10 Clients & Experience
    8.2/10 Market Presence

    Service focus

    25% Call Center Services
    35% Virtual receptionist
    75% Other
    View Profile Visit Website
  29. IntelligentBee Logotype

    IntelligentBee

    $5,000+
    < $25 / hr
    250 - 999
    Iași, Romania

    Ability to deliver

    32.1/40.0
    16.2/20 Reviews
    9/10 Clients & Experience
    6.9/10 Market Presence

    Service focus

    30% Call Center Services
    35% Virtual receptionist
    70% Other
    View Profile Visit Website
  30. Ruby Logotype

    Ruby

    Undisclosed
    Undisclosed
    250 - 999
    Portland, OR

    Ability to deliver

    30.8/40.0
    15/20 Reviews
    5.9/10 Clients & Experience
    9.9/10 Market Presence

    Service focus

    80% Call Center Services
    40% Virtual receptionist
    20% Other
    View Profile Visit Website

Latest Virtual Receptionist Articles

See all articles
How to Build a Budget for Call Center Services [With Template] cover image

How to Build a Budget for Call Center Services [With Template]

Updated May 26, 2026
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Call Center Budget Template
Guide to Call Center Outsourcing cover image

Guide to Call Center Outsourcing

Updated March 24, 2026
Hannah Hicklen

Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
How To Hire a Call Center in 4 Steps cover image

How To Hire a Call Center in 4 Steps

Updated March 24, 2026
Sydney Wess

Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

Call Center Outsourcing

Virtual Receptionist Services FAQs

A virtual receptionist company answers incoming calls, routes inquiries, schedules appointments, and handles basic customer support remotely. By relying on trained agents and VoIP technology, they act as an extension of your team—providing professional, branded interactions without the overhead of hiring full-time staff.

Virtual receptionist provides professional remote administrative solutions, ensuring a seamless customer experience without the need for physical office presence. These agencies offer a myriad of services, including:

  • 24/7 or after-hours call answering
  • Appointment scheduling and calendar management
  • Call forwarding and message taking
  • Lead qualification and intake scripting
  • Bilingual or multilingual support
  • Live chat or SMS response add-ons

Some agencies also integrate with CRMs and practice-management tools to sync data in real time.

Pricing models vary based on several factors like call volume, language requirements, and industry complexity influence the final rate. Based on data gathered by our team at Clutch, here’s what you can expect:

  • Pay-as-you-go minutes: $1 – $2.50 per minute
  • Bundled packages: $150 – $600 per month for 100–300 minutes
  • Dedicated agents: $1,500 – $4,000 per month for high-volume lines

Always make sure to request a detailed quote before signing any agreements with potential service providers.

Start by mapping your call volume and service hours. Then:

  1. Review Clutch ratings and detailed client feedback.
  2. Request sample call recordings to evaluate tone and professionalism.
  3. Confirm technical integrations (CRM, calendar, HIPAA compliance, etc.).
  4. Compare contract flexibility—month-to-month vs. annual.

A short paid trial can validate fit before long-term commitment. Leverage the data-driven resources and client reviews we’ve prepared on Clutch to streamline your search for the ideal partner for your business.

Red flags, if ignored, can lead to more harm than good for your investment. Be cautious if a firm checks any of these traits:

  • Guarantees “zero missed calls” without explaining overflow processes
  • Hides actual per-minute fees or surcharges
  • Refuses to share sample scripts or call recordings
  • Lacks data security certifications for sensitive industries
  • Provides no clear escalation path for urgent messages

  • How are your agents trained and evaluated?
  • Do you specialize in my industry (legal, healthcare, SaaS, etc.)?
  • What integrations are supported out of the box?
  • Can I customize call scripts and hold messages?
  • How do you handle spikes in call volume?
  • What reporting do I receive—real-time dashboards, weekly summaries?

Call centers focus on high-volume, often transactional support, while virtual receptionist agencies aim to replicate the warmth and personalization of an in-house receptionist. Virtual receptionists typically offer lower call-to-agent ratios, customized greetings, and deeper integration with your scheduling tools.

Law firms, medical practices, e-commerce retailers, real-estate agencies, and professional services firms leverage virtual receptionists to handle appointment scheduling, intake, and client inquiries without hiring additional staff.

Similar Categories

Related Services

BPO Human Resources Consulting Accounting Call Centers Transcription Translation Real Estate Logistics & Supply Chain Consulting
View More

Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.