Top US Virtual Receptionist Companies
503 Companies
List of the Top United States Virtual Receptionist Companies
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$1,000+< $25 / hr250 - 999Serves United StatesServices provided
10% Call Center Services70% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
See all 45 projectsPrialto is a company specializing in Customer Support Services, offering diverse solutions such as executive support, scheduling, and customer service. Reviews highlight Prialto's efficiency, with 100% of clients praising their timely delivery and proactive support. Clients value their responsive communication, seamless integration, and high-quality service, with 75% mentioning their strong backup system for continuity and reliability.
1 of 1 Virtual receptionist reviews is 5 stars$10,000 – $49,000 avg. project costVirtual receptionist Experience
Prialto has received overwhelmingly positive feedback for their Virtual receptionist services, with 95% of reviewers highlighting their exceptional customer service and proactive support. Clients appreciate their seamless integration into corporate culture, timely project management, and the personal touch they bring. Notably, 100% of respondents indicate satisfaction with communication and responsiveness. The consistent high ratings and ability to enhance productivity underline Prialto's expertise and value as a key partner in operational support.
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4 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
HR, R&D & Customer Service Support for Green Technology Co
5.0 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D Read moreWas this helpful?
Industry Experience
Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.
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Consulting Software eCommerce Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks Business servicesWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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Undisclosed< $25 / hr50 - 249Serves United StatesServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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SupportYourApp
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DEServices provided
25% Call Center Services35% Customer Service Outsourcing20% AI Agents +215% Back Office Outsourcing5% Data Annotation ServicesFocus Areas
45% Virtual receptionist45% Answering services10% Inbound appointment schedulingSee all 81 projectsSupportYourApp is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound and Outbound Call Center operations. The company is consistently praised for its high responsiveness, flexibility, and the ability to deliver 24/7 telephonic support. Across reviews, SupportYourApp receives positive feedback for its professionalism and commitment to efficient call handling, with no major areas for improvement noted by 100% of reviewers.
Reviews mention Openness
The client expressed a highly positive sentiment regarding Openness, highlighting the consistently positive and transparent communication with SupportYourApp. They noted the team's adaptability to changing needs and their proactive approach in managing personal development plans for consultants. Overall, the feedback emphasizes a strong and open line of communication, with no suggested areas for improvement, indicating a high level of satisfaction with the company's responsiveness and willingness to meet client requirements.-
Content Moderation Services for Music Distribution Company
4.0 Mar 25, 2024SupportYourApp is always very mindful of our needs. Our communication has always been very positive and open. They are always ready to adapt to our needs and scale the team according to our requirements.
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Call Center Services for Education Company
4.5 May 19, 2023Weekly check-in meetings enabling our team and SYA to discuss issues, work through resolutions, ensure alignment, and provide clarifications, updates, and guidance on appropriate response to a variety of user questions and issues. Communication is open and dynamic. In general, SupportYourApp continues to ask for and seek ways to improve their service and support.
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2 of 2 Virtual receptionist reviews are 5 stars1 new review for Virtual receptionist in past 6 monthsUnknown avg. project costVirtual receptionist Experience
SupportYourApp has received overwhelmingly positive feedback for their Virtual receptionist services, with clients noting a 90% satisfaction rate. Key strengths include 24/7 support, proactive communication, and effective issue resolution, leading to increased customer satisfaction. Notably, clients praised the team's dedication, responsiveness, and ability to adapt and improve processes over time. Areas for improvement were minimal, focusing on enhancing accuracy in customer contact information. Overall, clients value the company's culture fit and commitment to quality service.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SupportYourApp as offering good value for money, with many highlighting their pricing as fitting within budget constraints. Positive feedback includes remarks on their responsiveness and ability to handle high volumes of support tickets efficiently. For instance, one client noted a significant reduction in response times and improved customer satisfaction after engaging SupportYourApp. However, there were also concerns regarding ownership and accountability in some cases, indicating a need for improvement in service consistency.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
50% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +110% StaffingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesSee all 34 projectsXACT is a comprehensive provider of Contact Center Services, offering solutions including Inbound and Outbound Call Center, Customer Support Services, and Telephonic Support. Reviews indicate strong overall satisfaction, with approximately 85% of feedback highlighting their effective communication, adaptability, and partnership approach. Despite minor challenges in agent proficiency, XACT's commitment to process refinement and customer satisfaction is consistently praised across various industries.
Reviews mention Open to feedback
Clients consistently expressed appreciation for XACT's openness to feedback and adaptability throughout their projects. One client noted their willingness to address changes and suggestions to improve training processes. Another highlighted their engagement in collaborative communication, facilitating seamless updates on program adjustments. Overall, the sentiment surrounding XACT's receptiveness to client input is overwhelmingly positive, demonstrating their commitment to enhancing service delivery and responsiveness to evolving client needs.-
Call Center Services for Catalog Company
5.0 Nov 11, 2022We’re very satisfied with the work that they’re providing and have been highly impressed with how they’ve been trying to understand our needs. We’re working with a new software system, and they’ve been great about providing us with feedback. They’re very interactive and act like a partner for us.
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Customer Services for Software Development Company
4.0 Feb 17, 2021We had a shared Slack channel that included their entire team. They were always open to my suggestions and feedback based on the information I presented to them. During our reporting meetings with the managers, they were open to addressing any changes that were occurring within the programs and making sure initiatives were thoroughly communicated across the team.
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Call Center Services for Online Education Company
5.0 Aug 28, 2020We had biweekly calls with the trainers at that level. We also put them in our Slack channel. We treated them as an extension of the team; while chat was handled by our employees, XACT handled the phone. Both teams met quite frequently. They did their own quality review process, and we did one as well, so they were really open to real-time feedback from us.
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Call Center Support for Publishing Company
4.0 Jun 3, 2019They’re also open to suggestions. We’re working on changing how we train the agents because sometimes things get lost in translation. It’s challenging because there’s a time interval between when we prepare the trainers and when they train the agents. They’ve been good at making it as seamless as possible, allowing us to come in and train agents directly. Their team adapts quickly to our changing needs and requirements, which is also a plus working with them.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, XACT has received highly positive feedback from clients, particularly praising their ability to rapidly scale customer service teams and deliver exceptional support. One client highlighted achieving their service level targets for the first time, while others noted the proactive approach and strong alignment with their business goals. The flexibility and responsiveness of XACT's team were frequently commended, with clients expressing satisfaction in their collaborative efforts and overall service quality.Was this helpful?
16 of 29 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 29 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Environmental Systems Company
5.0 — XACT provides call center services for an environmental systems company. The team answers calls from residents ordering, checking the status of, or filing complaints about trash and recycling bins. Read moreWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesSee all 16 projectsHit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.
Reviews mention Professional
Clients consistently noted Hit Rate Solutions' professionalism as a significant strength. One client highlighted their 'impressive professionalism, attention to detail, and dedication' which contributed to the success of their telemarketing campaign. Another client emphasized the company's exceptional service quality, stating they were 'very professional' and stood out among offshore firms. Overall, the sentiment reflects a strong appreciation for the team's commitment to delivering high-quality results and maintaining effective communication throughout projects.-
Telemarketing Campaign for Real Estate Company
5.0 Feb 26, 2024In summary, the company's project management approach was characterized by effective planning, timely delivery, and responsive communication. Their commitment to meeting my needs and addressing challenges in a proactive manner contributed to the overall success of the telemarketing campaign. I was impressed by their professionalism, attention to detail, and dedication to achieving project objectives.
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Market Research Survey for Independent Consultant
5.0 Feb 11, 2018They were very professional. There’s a lot of bad information about dealing with offshore companies, but they were an exception.
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Virtual Assistant & Recruiting for Financial Services Co
5.0 Jun 19, 2025Mary is hardworking. I like that she is focused on her job.
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6 of 10 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dental Appliances Provider
5.0 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hit Rate Solutions as providing excellent value for their cost. Feedback indicates that their pricing fits within clients' budgets while delivering effective results. For instance, one client noted, 'Good value for cost,' while another praised the 'quality of work done for the price.' Overall, the sentiment regarding cost and value is positive, with many clients expressing satisfaction with the services relative to the investment made.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +210% Content Moderation Services10% Data Annotation ServicesFocus Areas
10% Virtual receptionist65% Answering services25% Inbound appointment schedulingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Open to feedback
The overall sentiment regarding Helpware's openness to feedback is positive. Clients appreciate their willingness to listen and adapt, as evidenced by one client's note on their readiness to address ideas and provide quick responses. Although there were instances of misunderstanding task requests, the client emphasized that Helpware is always receptive to feedback, demonstrating a commitment to improving communication and project outcomes.-
Design & SMM for Graphic Design Firm & Online Shop
4.5 Jan 13, 2021The regularity of our communication motivates me to provide them with tasks and feedback to keep internal projects moving. At times there's a misunderstanding of my task request. I have to explain more completely using visuals in the Slack channel to get the project done. However, that's the nature of online interactions and would be an issue with any team during these times of working from home. They are always open to my feedback and quick to respond.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
50% Virtual receptionist30% Answering services20% Inbound appointment schedulingSee all 36 projectsWing Assistant is a company specializing in Customer Support Services, including Inbound Call Center and Customer Care Services. They consistently exceed service expectations, with a call answer rate above 95%, and demonstrate remarkable adaptability by integrating seamlessly with clients' tech stacks. Positive feedback is prevalent, with 100% of reviewers highlighting their reliability and communication skills. Customers appreciate their dedication and timely project management, with no significant areas for improvement identified.
Reviews mention Team players
Clients have highlighted Wing Assistant's strong team player sentiment, noting their disciplined and punctual approach. One client emphasized the effective collaboration with marketing and product teams, which contributed to successful project outcomes. However, there was a mention of the sales manager occasionally overcommitting, suggesting an area for improvement. Overall, the feedback reflects a positive sentiment regarding teamwork and collaboration.-
Customer Service & Sales Outsourcing for Job Consultancy
5.0 May 9, 2025The team was disciplined and punctual. Wing's employees have great work ethic. This reflects their ability to function effectively as team players, ensuring that tasks are completed efficiently and on time.
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1 of 1 Virtual receptionist reviews is 5 stars1 new review for Virtual receptionist in past 6 monthsUnknown avg. project costVirtual receptionist Experience
Wing Assistant has received overwhelmingly positive feedback for their Virtual receptionist services, with 100% of reviewers expressing satisfaction with their professionalism and efficiency. Notable strengths include timely project delivery and effective communication, which facilitated successful outreach and marketing efforts for clients. Reviewers highlight the ease of collaboration and the positive impact on their business, with one client noting significant improvements in marketing outreach. Overall, Wing Assistant demonstrates strong expertise and reliability in this domain.
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2 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Cleaning Systems Company
4.5 — Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. Read moreWas this helpful?
Industry Experience
Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors.
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Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home ServicesWas this helpful?
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Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center ServicesFocus Areas
33% Virtual receptionist34% Answering services33% Inbound appointment schedulingSee all 15 projectsAmbs Call Center is a comprehensive customer service center that provides a range of Contact Center Services, including Inbound Call Center and Customer Support Services. Reviews consistently highlight their excellent personal customer service and reliability, with 100% satisfaction reported in all reviews. Clients appreciate their seamless project management and alignment with company values, with 71% noting their excellent customer service and cultural fit.
13 of 14 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist for Consulting & Investigations Firm
5.0 — Ambs Call Center provides 24/7 virtual reception services for a security consulting and investigations company. The team's US-based staff answers calls and forwards messages according to the Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ambs Call Center's excellent value for money, noting that their pricing fits within budgets while delivering high-quality services. One client remarked on the 'good value for cost' and the alignment of company values. Another emphasized how the service 'more than paid for years of their monthly price' by securing lost jobs. Overall, the sentiment indicates strong satisfaction with the affordability and effectiveness of the services provided.Was this helpful?
More responsive than most other service providers
Get in TouchAmbs Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Jackson, Michigan (3) Jacksonville, Florida (1) Hyattsville, Maryland (1) Jackson, Mississippi (1) New Haven, Connecticut (1) Lansing, Michigan (1) Albuquerque, New Mexico (1) Sioux Falls, South Dakota (1) Seattle, Washington (1) Bloomfield Hills, Michigan (1) Hastings, Michigan (1) Temperance, Michigan (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
15% Call Center Services20% Customer Service Outsourcing20% HR Outsourcing +315% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)15% Sales OutsourcingFocus Areas
30% Virtual receptionist40% Inbound appointment scheduling30% Answering servicesSee all 15 projects1840 & Company is a contact center service provider specializing in inbound and outbound call handling, customer support, and telemarketing services. Reviewers highlight their excellent project management, adaptability, and ability to consistently meet deadlines. Approximately 95% of feedback praises their responsiveness and professionalism, with a notable focus on their alignment with client needs and values.
3 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Healthcare Co
5.0 — 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to Read moreWas this helpful?
Industry Experience
1840 & Company has demonstrated expertise across various industries, including Healthcare, eCommerce, Advertising & Marketing, Telecommunications, Software, Financial Services, Manufacturing, Food & Beverages, Retail, and Business Services. Clients commend their recruitment efficiency, quick responsiveness, and high-quality candidate sourcing, leading to significant business growth and improved operational outcomes. Overall sentiment across industries is highly positive, highlighting 1840 & Company's adaptability and effective communication as key strengths.
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Healthcare eCommerce Advertising & marketing Telecommunications Software Financial services Manufacturing Business services Food & Beverages Retail Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 1840 & Company as providing excellent value for money, with many noting that their pricing aligns well with their budgets. For instance, one client emphasized that the pricing fit their budget and offered good value for the cost, while another mentioned the company's ability to deliver quality candidates without wasting time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 1 time zone:
- Central Standard Time (CST)
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 33 projectsUassist.ME is a proficient provider of Contact Center Services that offers diverse solutions such as Customer Support Services, Inbound Call Center, and Administrative Assistance. The company is praised for effective communication, with approximately 100% of clients highlighting their responsiveness and detail-oriented service. Reviews indicate an impressive 90% satisfaction rate for their phone support and customer care services.
Reviews mention Hard working
Clients have consistently highlighted Uassist.ME's hard-working nature, noting their proactive approach and dedication to understanding client needs. One client emphasized their commitment to integration, stating, 'they are a proactive and fast-learning company that works hard.' Another remarked on their effective project management and timely execution of tasks, indicating a team that is both diligent and reliable. Overall, the sentiment regarding their work ethic is overwhelmingly positive.-
Back Office Outsourcing for Fintech Company
5.0 Aug 9, 2022Overall, they’re doing a great job because they’re a proactive team, which indicates the success of their activities. I’ll just say that I’m delighted with their work from end to end; whenever I need to hire new people, they provide me with good options and assistance. They’ve been close to us in the process of hiring new headcounts to start our business. Overall, they’re a proactive and fast-learning company that works hard.
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4 of 5 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Administrative Support for Mortgage Company
5.0 — Uassist.ME provides administrative support for a mortgage company. They're helping the client organize customer files and conduct follow-up calls as needed. Read moreWas this helpful?
Industry Experience
Uassist.ME has received positive feedback across various industries, including IT Services, Food & Beverage, Financial Services, Real Estate, and Advertising & Marketing. Clients praise their professionalism, adaptability, and effective communication. In IT Services, they excelled in lead generation; in Food & Beverage, efficiency in data handling was highlighted. The Financial Services sector valued their ability to streamline administrative tasks. Real Estate firms benefited from improved lead management, while Advertising & Marketing clients appreciated their capacity for creative tasks. Overall sentiment indicates Uassist.ME is a reliable partner across these sectors.
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Food & Beverage Financial services Real estate Advertising & marketing Healthcare Media Environmental Services Information technology Consumer Products Food & Beverages Legal Construction Other Industry IT Services ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution providing significant value for money. For instance, one client noted a 30% business growth attributed to their services, while another highlighted a 97% customer satisfaction rate linked to their assistance. Feedback emphasizes the company's reliability and responsiveness, often describing their virtual assistants as professional and well-trained. However, there are mentions of varying quality in service delivery, suggesting that while many clients are satisfied, some have experienced inconsistencies.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +415% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingFocus Areas
10% Virtual receptionist50% Answering services40% Inbound appointment schedulingSee all 4 projectsROI CX Solutions is a Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Center operations, and Telephonic Support. Overall, 100% of the reviewers highlight their flexibility, responsiveness, and ability to enhance customer satisfaction through efficient call handling and issue resolution, demonstrating significant improvements in metrics like first response time and customer satisfaction scores.
Reviews mention Adaptable
Overall sentiment regarding adaptability is positive, with clients noting ROI CX Solutions' strong flexibility in accommodating unique needs and adjusting to technical challenges. One client highlighted their seamless adaptation to support requirements and effective communication. Although there were initial setbacks in talent recruitment, the company ultimately delivered on time and met key milestones. Suggestions for improvement included more proactive initiatives for training needs, but their later flexibility effectively mitigated earlier challenges.-
Call Center Services for Software Dev Company
4.5 Feb 25, 2026ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges. ROI CX Solutions has flexible adjustments to our tech stack learning curve and system navigation. They maintain consistent communication, adapt seamlessly to our support needs, and collaborate creatively to elevate the overall user experience — their care and support shine through clearly.
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0 of 2 Virtual receptionist reviews are 5 stars2 new reviews for Virtual receptionist in past 6 monthsUnknown avg. project costVirtual receptionist Experience
ROI CX Solutions demonstrates strong expertise in virtual receptionist services, with 100% of reviewers highlighting their professionalism and responsiveness. Clients have reported a 25% improvement in response times, and overall customer satisfaction scores exceeding 80%. Positive feedback emphasizes their effective handling of high call volumes, efficient appointment scheduling, and reduction in operational burdens. Notably, no negative feedback was noted regarding their performance, indicating a high level of client satisfaction.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight ROI CX Solutions' competitive pricing and strong value for money. One client noted that their pricing fit the budget while providing excellent service, leading to improved operational efficiency and cost reductions. Another client emphasized the good value relative to costs, particularly in managing call center operations effectively. Overall, sentiment regarding cost-effectiveness is positive, with clients appreciating the balance of quality service and affordability.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +115% Sales OutsourcingFocus Areas
20% Virtual receptionist60% Answering services20% Inbound appointment schedulingSee all 50 projectsSpecialty Answering Service is a Contact Center Services provider offering Call Handling and Customer Support Services, specializing in Inbound and Outbound Call Center operations. Overall, 87.5% of reviews praise their responsiveness and project management, with multiple reviewers highlighting their value for cost and excellent customer service. However, 12.5% noted areas like communication skills needing improvement.
Reviews mention Knowledgeable
Clients consistently praised Specialty Answering Service for their knowledgeable staff, highlighting their ability to address technical inquiries and provide expert handling of calls. One client noted their 'highly responsive and knowledgeable' approach, while another emphasized the team's 'increased knowledge of our business.' Overall sentiment reflects strong satisfaction with the company's expertise, as clients felt well-informed and supported throughout their projects.-
Call Center Services for Writing Services Company
5.0 Apr 12, 2023Highly responsive, and knowledgeable. The team is attentive and can consistently resolve technical inquiries and issues.
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Inbound Appointment Scheduling for Food Product Producer
5.0 Nov 2, 2017Their strength is professional handling of calls and increased knowledge of our business, customer service is easy to work with and courteous.
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Delivery Tracking & Order Processing for Food Manufacturer
5.0 Aug 11, 2017Their strength is the professional handling of calls and increased knowledge of our business. Their customer service is easy to work with and courteous.
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Call Center Services for Real Estate Company
5.0 Jul 31, 2025The knowledge they have and how great they were at explaining how they do what they do, and how to teach us the system/process. Very efficient and informative. They came up with a number of ways to go about my goals and how to achieve them. Always responsive to questions and troubleshooting issues we would have been unaware of without their help.
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1 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback from clients highlights Specialty Answering Service's strong responsiveness and effective management in handling overflow calls. A founder from Lowery Fence & Patio noted that while the overall impact on business operations has been positive, occasional variability in call quality has been a concern. The client appreciated the value offered for their budget but suggested improvements in staff communication skills. Overall sentiment remains positive, with an emphasis on the service's reliability.Was this helpful?
4 of 4 Virtual receptionist reviews are 5 stars1 new review for Virtual receptionist in past 6 monthsLess than $10,000 avg. project costVirtual receptionist Experience
Specialty Answering Service has received predominantly positive feedback for their Virtual receptionist service, with approximately 85% of reviewers praising their responsiveness, scripting quality, and project management. Clients highlight their ability to seamlessly integrate into existing workflows and the professionalism they convey. However, around 15% of feedback indicates areas for improvement, particularly regarding staff communication skills and online application features. Overall, their commitment to client satisfaction and adaptability is consistently noted.
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This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
30% Virtual receptionist50% Answering services20% Inbound appointment schedulingSee all 22 projectsThe Hour - Back Office and Virtual Assistant Services provides comprehensive back-office support, operations management, and virtual assistant services. With consistently positive reviews, 100% of clients highlight their reliability, responsiveness, and efficiency in improving workflow and operational efficiency. Clients frequently commend their cost-effectiveness, high-quality management, and innovative use of AI technology, with no significant areas for improvement identified across the board.
7 of 7 reviews are 5 stars$10,000 – $49,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
In the past six months, clients have consistently praised The Hour - Back Office and Virtual Assistant Services for their reliability, responsiveness, and ability to deliver projects on time. Notable feedback includes significant improvements in organizational efficiency, such as a 70% workload reduction for one client and enhanced accuracy in financial records for another. Clients particularly appreciate the team's adaptability to technology and effective communication, indicating a strong overall sentiment towards their services.Was this helpful?
Industry Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across several industries, including Financial Services, eCommerce, Insurance, Retail, Business Services, and Real Estate. Clients commend their adaptability, timely delivery, and operational efficiency, leading to improved workflow, organization, and client satisfaction. In the Financial Services and Insurance sectors, feedback highlights significant reductions in workload and enhanced accuracy. In eCommerce and Retail, their support streamlined operations and order management, while in Business Services, they excelled in accounting and project management. Overall, their strengths lie in adaptability, responsiveness, and operational impact.
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Advertising & marketing Pharmaceuticals Human Resources Real estate Software eCommerce Business services Retail Insurance Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend The Hour - Back Office and Virtual Assistant Services for their competitive pricing and exceptional value for money. Multiple reviews highlighted that their costs fit within client budgets, with one stating they were chosen due to 'good value for cost.' The overall sentiment reflects satisfaction with the affordability of services, contributing to improved operational efficiency and reduced workloads, allowing clients to focus on core business activities.Was this helpful?
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
10% Call Center Services30% Back Office Outsourcing30% Content Writing Services +310% Accounting10% Search Engine Optimization10% Social Media MarketingFocus Areas
60% Virtual receptionist30% Answering services10% Inbound appointment schedulingSee all 72 projectsTop Virtual Assistant is a specialized provider of Contact Center Services, including Inbound Call Center, Outbound Call Center, and Customer Support Services. Their services have consistently received high praise, with over 90% of reviews highlighting their professionalism, flexibility, and effective management of customer interactions. Clients frequently commend their ability to improve operational efficiency and customer satisfaction, with many noting significant improvements in response times and scheduling accuracy.
Industry Experience
Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs.
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Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.Was this helpful?
More responsive than most other service providers
Get in TouchTop Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Call Center Services55% Customer Service Outsourcing15% Data Annotation Services +210% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
40% Virtual receptionist50% Answering services10% Inbound appointment schedulingSee all 68 projectsTop Customer Service is a Contact Center Services provider specializing in inbound call handling, Customer Support Services, and telephonic support across diverse industries. With a focus on professionalism and value, 100% of clients praise their agents' ability to manage inquiries efficiently and represent brands positively. Their well-organized project management and consistent service delivery have contributed to faster response times and improved customer satisfaction.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingFocus Areas
15% Virtual receptionist70% Inbound appointment scheduling15% Answering servicesSee all 53 projectsAppointment Setter Online is a professional Contact Center Services provider specializing in outbound call center services, including lead generation, appointment scheduling, and follow-up communications. Across reviews, they consistently receive positive feedback for their reliability, professionalism, and ability to increase qualified appointments, highlighting a 40% increase in qualified appointments and improved conversion rates for clients. No significant areas for improvement were noted, but some clients suggested more detailed reporting could enhance long-term planning.
Reviews mention Proactive
The feedback regarding the sentiment of proactivity from clients highlights Appointment Setter Online's responsiveness and adaptability. One client noted their ability to swiftly adjust messaging and targeting criteria, demonstrating a commitment to meeting client needs without delays. Additionally, the project management was described as organized, with timely delivery and consistent communication. Overall, clients expressed satisfaction, emphasizing that the proactive nature of the team significantly contributed to the success of their projects.-
Lead Generation for Early Education Company
5.0 Dec 6, 2025They were responsive, flexible, and proactive. If we needed changes in messaging, target niche, or qualification criteria, they adapted quickly. Their team stayed accessible and acted on feedback without delays.
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21 of 21 reviews are 5 stars10 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 21 Recent ReviewsReviewed 21 times in the past 6 months
In the last six months, clients have expressed strong satisfaction with Appointment Setter Online, highlighting their effective lead generation and appointment scheduling services. For instance, a Director noted a significant increase in scheduled meetings and improved lead quality, while a Marketing Manager praised their structured communication and responsiveness. Overall, clients appreciated the team's professionalism and ability to deliver high-quality, relevant appointments, although some suggested enhancements in performance analytics for further insights.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.Was this helpful?
$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Call Center Services45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +310% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingFocus Areas
34% Virtual receptionist33% Answering services33% Inbound appointment schedulingSee all 184 projectsRemote CoWorker is a versatile provider of Contact Center Services and Customer Support Services, assisting various industries with tasks such as telemarketing, phone support, call handling, and customer care services. Reviews indicate a strong focus on responsiveness and alignment with client values, with 100% of reviewers noting timely delivery and effective communication. Clients appreciate their professionalism and adaptability, despite a minor issue with payment methods.
18 of 18 reviews are 5 stars5 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 18 Recent ReviewsReviewed 18 times in the past 6 months
In the past six months, Remote CoWorker received overwhelmingly positive feedback from clients across diverse industries. Clients praised their responsiveness, professionalism, and ability to provide tailored support, as evidenced by comments such as 'the teammate has been amazing' and 'they deliver on time.' Notable successes included improved operational efficiency and enhanced customer service. Areas for improvement were minimal, with most clients expressing high satisfaction and recommending their services without reservation.Was this helpful?
Industry Experience
Remote CoWorker has garnered positive feedback across various industries, particularly in Real Estate, Legal, Medical, and Advertising & Marketing. Clients have praised their responsiveness, cultural fit, and the quality of candidates provided. In Real Estate, their administrative support led to increased productivity, while in Medical settings, they enhanced operational efficiency. The overall sentiment reflects satisfaction with project management, timely delivery, and effective communication, making Remote CoWorker a suitable choice for businesses seeking reliable virtual assistance across multiple sectors.
Read All ReviewsSelect Industry to see insights
Business services Real estate Advertising & marketing Plumbing Franchises Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Energy & natural resources Legal MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Remote CoWorker's competitive pricing and value for money. For instance, one client emphasized that their pricing fit their budget while delivering high-quality support. Another noted that the service facilitated significant operational improvements, justifying the investment. Overall, the sentiment is overwhelmingly positive, with many clients expressing satisfaction with the quality of service provided relative to costs, indicating that Remote CoWorker is a cost-effective solution for their business needs.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
10% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +515% Data Annotation Services15% Document Digitization & Management10% Content Moderation Services10% Litigation Support Services5% TranscriptionFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingSee all 18 projectsTECHSPEED INC specializes in Contact Center Services and Customer Support Services, providing solutions such as inbound call handling, telephonic support, and data entry. Their reviews indicate high customer satisfaction, with a 100% on-time delivery record and proactive communication. Notably, 100% of reviewers praised their project management effectiveness and adaptability to client needs. Overall, clients express strong satisfaction with their responsiveness and commitment to quality.
2 of 2 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
10% Call Center Services25% Back Office Outsourcing20% Employer of Record (EOR) Services +415% Customer Service Outsourcing10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingFocus Areas
50% Virtual receptionist50% Inbound appointment schedulingSee all 44 projectsUnity Communications is a call center services company specializing in customer support, telemarketing, and inbound and outbound call handling. With a 99.59% attendance rate and high ratings for their professionalism and responsiveness, they maintain strong communication and consistently meet client needs. Their services lead to improved customer satisfaction and substantial growth, with client feedback reflecting a 100% positive sentiment.
Reviews mention Open to feedback
Clients highlighted Unity Communications' responsiveness and openness to feedback as key strengths. One client noted, "I provided feedback always and they understood and improved as time went by," indicating a positive sentiment towards their adaptability. Additionally, the client's appreciation for the team's willingness to learn further emphasizes their commitment to continuous improvement. However, there are concerns regarding the accuracy of quality evaluation reports, suggesting room for enhancement in performance assessment methods.-
Customer Service Outsourcing for Consumer Products Company
5.0 Feb 27, 2025I provided feedback always and they understood and improved as time went by. They have been very responsive and it's seen with how our KPI's improved.
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2 of 2 Virtual receptionist reviews are 5 stars1 new review for Virtual receptionist in past 6 monthsUnknown avg. project costVirtual receptionist Experience
Unity Communications has received overwhelmingly positive feedback for their virtual receptionist services, with 90% of reviewers praising their professionalism and responsiveness. Clients noted a 99.59% attendance rate and significant improvements in billing processes, enhancing revenue consistency. Key strengths include effective communication, quick adaptation to challenges, and a strong cultural fit with clients. Though some transitions were noted as needing improvement, overall sentiment reflects high satisfaction and a positive impact on operational efficiency.
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Industry Experience
Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.Was this helpful?
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$5,000+< $25 / hr250 - 999Dallas, TX
Services provided
50% Call Center Services35% Customer Service Outsourcing10% Accounting +15% Marketing StrategyFocus Areas
50% Virtual receptionist25% Answering services25% Inbound appointment schedulingSee all 3 projectsAfrishore BPO is a company specializing in lead generation, customer service support, and back-office functions. The feedback is overwhelmingly positive, with 100% of reviewers highlighting their professionalism, on-time delivery, and alignment with client values. Clients commend their warmth, flexibility, and excellent project management skills, with no areas identified for improvement.
3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback for Afrishore BPO indicates a highly positive sentiment, highlighting their professionalism, effective communication, and alignment with client values. Notable successes include a 100% client retention rate and significant improvements in lead contact rates. Clients commend Afrishore BPO for their timely delivery and flexibility in accommodating new project demands. Overall, clients express satisfaction with the results and report no areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
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See All Locations (2)Dallas, TX
4615 Briar Oaks Circle
Dallas, TX 752872 - 5
+27 101 095 888
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingSee all 16 projectsGo Answer is a professional Contact Center Services provider specializing in Customer Support Services, including Inbound Call Center and Customer Service Center solutions. Reviews highlight their exceptional responsiveness and professionalism, with 83% of clients praising their ability to reduce costs and improve service efficiency. Additionally, 67% of reviewers commend their handling of high call volumes and ability to enhance customer satisfaction.
Reviews mention Efficient
Clients frequently commend Go Answer for their efficient service delivery, noting significant time and cost savings. One review highlighted that the company saves approximately $1,500 monthly, while another emphasized their 'fast and effective attention.' Overall, the sentiment regarding efficiency is highly positive, as clients appreciate the reliable customer service that alleviates operational challenges.-
Customer Relations Support for Enterprise
4.0 Dec 22, 2017Their strength is their fast and effective attention. Working with them is excellent and avoids several headaches.
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4 of 16 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Service for Law Firm
5.0 — A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of Read moreWas this helpful?
Industry Experience
Go Answer has received positive feedback across various industries, including Legal, Financial Services, Healthcare, Hospitality, and Retail. Clients in the Legal sector appreciate their professionalism and ability to handle sensitive situations, while those in Financial Services highlight cost savings and responsive service. The Hospitality industry values their effective call handling, and Healthcare clients note the importance of reliable communication. Overall, Go Answer is recognized for its expertise, responsiveness, and ability to enhance customer interactions, making it a strong fit for service-oriented sectors.
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Education Legal Financial services Other Industry Hospitality & leisure Healthcare Real estate Business services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Go Answer is noted for providing high-quality service that justifies its pricing, with clients indicating substantial value for money. One law firm reported an investment of around $5,000 leading to increased lead quality and client conversions, stating, "you get what you pay for". Another client highlighted a 66% cost reduction compared to previous services. Overall, clients appreciate the balance of cost and service quality, although some express a desire for more competitive pricing.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Duluth, GA
Services provided
15% Call Center Services30% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +510% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 7 projectsSolvo Global is a company specializing in Contact Center Services, including Customer Support Services and Telephonic Support. Reviewers consistently highlight their professionalism and efficiency, with 100% positive feedback praising their seamless communication and proactive approach. Clients appreciate the well-documented processes and strategic candidate sourcing, noting Solvo Global's ability to enhance business operations at competitive prices.
Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business servicesWas this helpful?
More responsive than most other service providers
Get in TouchSolvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
- Puerto Rico and US Virgin Islands Time (PRT)
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See All Locations (3)Duluth, GA
2425 Commerce Avenue Northwest
Duluth, GA 3009650 - 75
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Undisclosed< $25 / hr50 - 249Duluth, GA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 50 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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Undisclosed< $25 / hr50 - 249Las Vegas, NV
Services provided
100% Call Center ServicesFocus Areas
49% Virtual receptionist51% Answering servicesSee all 83 projectsAbby Connect is a premier provider of Contact Center Services, specializing in Customer Support Services, including Inbound Call Center, Phone Support, and Call Handling. Across numerous reviews, clients praise Abby Connect for their professionalism, attentive service, and quick adaptation to specific business needs, with 100% of reviewers expressing satisfaction. Notably, 80% of feedback highlights the company's ability to enhance client communication and manage calls efficiently.
Reviews mention Accommodating
Clients consistently highlight Abby Connect's accommodating nature, noting their responsiveness to changes and willingness to improve services. One client remarked on the team's flexibility in adjusting intake processes to meet specific needs, while another emphasized their promptness in addressing concerns. Positive feedback also includes comments on their pleasant demeanor and effective communication. Overall, clients express high satisfaction with Abby Connect's customer service and adaptability, reinforcing the sentiment of being accommodating.-
After-Hours Call Center Services for B2B E-Commerce Company
4.5 Jun 9, 2022The team is extremely responsive, helpful, and accommodating to any changes in the service. They’ve effectively worked with us to optimize the answering services. On top of that, their resources are always willing to make improvements as needed.
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Call Center Services for Pet-Focused Law Office
5.0 Jan 4, 2021They’ve been very accommodating when I have concerns, need additional clarification, or need to switch plans. Their customer service is most impressive. They’ve always accepted and adjusted to my suggestions for them.
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Virtual Receptionist for Real Estate Brokerage
5.0 Sep 8, 2017They’re very accommodating and we’re very happy with them. Most of the feedback I get is that they’re very pleasant. Every now and then, they might be inundated with calls and people are on hold a long time, but most of the time I get positive feedback.
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61 of 79 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 79 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Business Services Firm
5.0 — Abby Connect provides call center services for a business services firm. The team answers the phones when the client's associates are unavailable, responds to basic client questions, and makes Read moreWas this helpful?
Industry Experience
Abby Connect has demonstrated strong expertise across various industries including legal, healthcare, real estate, business services, and more. Clients consistently highlight their professionalism, responsiveness, and ability to enhance customer service. In the legal sector, they are praised for improving client interactions and call management. In healthcare, their support facilitates timely patient communication. Overall sentiment is overwhelmingly positive, indicating that Abby Connect is well-suited for businesses seeking reliable virtual receptionist services across diverse sectors.
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Business services Legal Construction Real estate Other Industry Advertising & marketing Healthcare Telecommunications Food & Beverages Wellness & Fitness Financial services Design Chemicals & Biotechnology Manufacturing Transportation Retail Education Automotive Sports Consumer Products Energy & natural resources Utilities Hospitality & leisureWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Abby Connect for their cost-effectiveness, noting that their services provide substantial value for money. One client highlighted that their pricing fit their budget while delivering high-quality service, stating, "Good value for cost." Another client emphasized the affordability compared to competitors, mentioning they spent significantly less while receiving excellent service. Overall sentiment reflects satisfaction with the balance of cost and quality, with many clients affirming that Abby Connect's services have improved their operational efficiency without incurring excessive expenses.Was this helpful?
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UndisclosedUndisclosed10 - 49Phoenix, AZ
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
50% Virtual receptionist25% Answering services25% Inbound appointment schedulingSee all 6 projectsVeza Reception is a company specializing in Contact Center Services and Customer Support Services, offering both inbound and outbound call center solutions. Reviews highlight their exceptional customer service, personalized approach, and effective call handling, with 100% of clients noting satisfaction and successful outcomes. Veza Reception's commitment to understanding client needs and delivering timely service is consistently praised.
2 of 2 Virtual receptionist reviews are 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
Veza Reception has received overwhelmingly positive feedback for their virtual receptionist services, with 100% of reviewers expressing satisfaction. Clients particularly commend their prompt call handling, personalized approach, and strong communication, leading to better focus on core business activities. Key strengths include a deep understanding of client needs and effective project management. Several reviewers noted the company's alignment with their values and budget, with no reported areas for improvement.
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Industry Experience
Veza Reception has demonstrated expertise across various industries, including real estate, legal, and landscaping services. Clients commend their exceptional customer service, responsiveness, and proactive communication. In the legal sector, they have effectively managed call handling and client acquisition, leading to successful connections. In real estate and landscaping, they have improved client accessibility and overall business efficiency. The overall sentiment is highly positive, making Veza Reception a suitable partner for clients in these industries.
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Legal Construction Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Veza Reception's pricing as a strong fit for their budgets, with one client noting it as a 'great value for cost.' The overall sentiment reflects satisfaction with the company's services, as clients appreciate the balance between cost and quality, stating they were able to focus on their core activities while benefiting from effective call management. There are no significant concerns regarding value, indicating a positive perception of the company's pricing strategy.Was this helpful?
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$5,000+Undisclosed10 - 49Addison, TX
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingSee all 1 projectsSouthwest Recovery Services is a company specializing in collections and account management, providing Contact Center Services and Customer Support Services. The company has a notable 50% success rate in recovering overdue funds, and clients commend their effective communication and management skills. The reviews highlight the impressive sales capabilities of the owner, Steve, with no noted areas for improvement.
1 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, client feedback for Southwest Recovery Services has been overwhelmingly positive. One client noted a 50% success rate in collections, recovering between $3,000 and $10,000 from overdue accounts, which is commendable in their industry. Communication was highlighted as effective, and the owner, Steve, received specific praise for his sales prowess. Clients appreciate the value for cost, with no significant areas for improvement identified.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Firm
5.0 — Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. Read moreWas this helpful?
Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.Was this helpful?
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +120% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 5 projectsCloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Warehouse Broker Co
5.0 — Cloud Sourcing provides BPO services for a warehouse broker company. The team assists with inbound and outbound sales and handles all clerical and administrative work. Read moreWas this helpful?
Industry Experience
Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
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Healthcare Real estate Transportation Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.Was this helpful?
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$5,000+$150 - $199 / hr10 - 49New Brighton, MN
Services provided
10% Call Center Services15% Business Consulting15% Fractional CMO Services +610% Branding10% Demand Generation Marketing10% Digital Strategy10% Market Research10% Marketing Strategy10% Sales OutsourcingFocus Areas
30% Virtual receptionist40% Inbound appointment scheduling30% Answering servicesSee all 3 projectsAspireSix is a marketing agency specializing in lead generation, branding, and digital marketing strategies, including SEO and PPC. With a focus on delivering value and aligning with client culture, AspireSix has consistently impressed clients by meeting timelines and exceeding expectations. Positive feedback comprises 100% of reviews, highlighting their breadth of services and client-centric approach.
Reviews mention Exceeds expectations
The feedback from Intech Hawaii's VP of Strategy highlights that AspireSix exceeded expectations in delivering a comprehensive marketing solution. Specific commendations include their timely project management, consistent updates, and a strong cultural fit that aligned with the client's values. Notably, the successful outcomes, such as improved reputation and SEO rankings, further underscore the positive sentiment towards AspireSix's performance, with no areas for improvement identified.-
Outsourced Marketing for IT & Cybersecurity Company
5.0 Jun 29, 2024AspireSix provided consistent updates. Exceeded expectations.
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1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with AspireSix's ability to enhance branding and lead generation, noting their timely project management and responsive communication. A CEO highlighted the impressive breadth of services and effective advertising spend optimization, resulting in measurable business growth. Clients appreciate AspireSix's culture fit and value for cost, with no significant areas for improvement identified, indicating a strong overall sentiment towards the company's performance.Was this helpful?
More responsive than most other service providers
Get in TouchAspireSix is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$1,000+< $25 / hr250 - 999Beachwood, OH
Services provided
15% Call Center Services25% Customer Service Outsourcing20% AI Development +320% Sales Outsourcing10% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
40% Virtual receptionist50% Answering services10% Inbound appointment schedulingSee all 5 projectsSummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.
Reviews mention Honest
The feedback regarding SummitNext reflects a strong sentiment of honesty, highlighted by a client noting their 'integrity, integration, and innovation' as impressive qualities. The CEO of SEAbizs emphasized that the company's values aligned with theirs, reinforcing a foundation of trust. Furthermore, the client described their project management as 'professional and perfect,' indicating reliability and transparency in their operations. Overall, the sentiment remains highly positive, with no areas for improvement identified.-
Lead Generation for Value Added Reseller
5.0 Mar 30, 2023The client's feedback highlights the company's integrity, noting that it was impressive. Their integrity, integration, and Innovation were impressive. This suggests a commitment to honesty and transparency in their dealings.
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Industry Experience
SummitNext has received positive feedback across various industries, showcasing strengths in Financial Services, eCommerce, and Consulting. In Financial Services, clients praised their ability to provide qualified candidates and timely delivery. In eCommerce, their agility and result-oriented approach were highlighted. In Consulting, their integrity and proactive communication were commended. Overall, their expertise in recruitment, employee management, and lead generation positions them as a strong fit for companies seeking reliable support in these sectors.
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Financial services eCommerce ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SummitNext's competitive pricing and strong value for money. One client noted their 'good value for cost,' while another emphasized that SummitNext's pricing 'fits our budget.' Additionally, feedback reflects satisfaction with the quality of service provided relative to costs, as seen in the remark about 'cost-efficiency' and 'long-term value.' Overall, the sentiment regarding the company's pricing structure is positive, with room for improvement suggested as company needs increase.Was this helpful?
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This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
15% Call Center Services25% Customer Service Outsourcing25% Market Research +410% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 48 projectsCallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
Reviews mention Passionate about their work
Clients consistently highlight CallZent's passion for their work, noting their professionalism and commitment to delivering actionable insights. ACBRANDS remarked on the team's responsiveness and adaptability, stating that working with them felt like a true partnership. The clarity of reporting and attention to detail were also emphasized, showcasing the company's dedication to client success. Overall, the sentiment reflects a strong appreciation for CallZent's enthusiastic approach and strategic engagement in projects.-
Market Research for Food & Beverage Consultancy
5.0 May 27, 2025Their attention to detail, the clarity of their reporting, and their commitment to actionable outcomes really set them apart. Additionally, their team brought a level of professionalism and passion that made the entire collaboration smooth and productive. It’s rare to find a research partner that’s both strategic and hands-on; CallZent was exactly that.
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4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for IT Company
5.0 — CallZent provided inbound and outbound call center services for an IT company. The team handled Tier 1 support queries, logged client interactions, provided after-hours support, and created a Read moreWas this helpful?
Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
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Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
45% Call Center Services30% Customer Service Outsourcing10% Recruitment Process Outsourcing +210% Staffing5% Finance & Accounting Outsourcing (FAO)Focus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingCall Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr250 - 999Hatboro, PA
Services provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
40% Virtual receptionist30% Answering services30% Inbound appointment schedulingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
Reviews mention Customized support
Clients have expressed strong satisfaction with HelpSquad's customized support, noting their willingness to adapt services based on changing needs. One client highlighted that the solution 'just worked' and praised the personalized service and technical proficiency at a competitive price. Overall, the sentiment reflects a high level of approval, with no reported areas for improvement, indicating HelpSquad's effective responsiveness and tailored approach to client requirements.-
Call Center Staff Aug for Higher Education Institution
5.0 Jul 24, 2025They were also very willing to support our needs to scale up or down as our needs changed. The distinction here is their personalized level of service and broad technical depth for the cost.
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1 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for HelpSquad has highlighted exceptional communication and effective service delivery. A managing partner from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs within three months. Clients appreciate the team's prompt responsiveness and attention to detail, with specific praise for the seamless onboarding process and ongoing account management. Overall sentiment remains highly positive, underscoring HelpSquad's strong alignment with client values and budgetary needs.Was this helpful?
3 of 3 Virtual receptionist reviews are 5 stars$10,000 – $49,000 avg. project costVirtual receptionist Experience
HelpSquad has received overwhelmingly positive feedback for their Virtual Receptionist services, with 100% of reviewers noting timely and professional communication. Clients appreciated the company's ability to understand their specific needs, leading to efficient handling of tasks such as appointment scheduling, customer inquiries, and administrative support. Notably, 90% of reviewers highlighted HelpSquad's responsiveness and quality of service, while 0% reported significant areas for improvement, indicating a strong alignment with client expectations.
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Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
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$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
35% Call Center Services40% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
45% Virtual receptionist45% Answering services10% Inbound appointment schedulingSee all 16 projectsBlue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries.
Reviews mention Helpful
Clients have noted Blue Valley Marketing's responsiveness and helpfulness, particularly emphasizing their commitment to timely project completion. One client highlighted the company's proactive approach, with Ronen frequently reaching out to provide solutions to business challenges. Overall, the sentiment is positive, with clients appreciating the effective communication and support received throughout their projects.-
Call Center Services for Nonprofit
5.0 Apr 3, 2023BVTM is always very helpful and responsive. They understand the need to complete projects by their required due dates and always complete in a timely fashion. Ronen at BVTM is passionate about his work and reaches out to offer solutions to our business challenges.
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Industry Experience
Blue Valley Marketing has received positive feedback across multiple industries, including Media, IT Services, Hospitality, Wellness & Fitness, Restaurants, and Software. Clients commend their expertise in lead generation, customer service, and project management, noting consistent improvements in metrics such as customer satisfaction and sales revenue. The overall sentiment is highly favorable, reinforcing their adaptability and strong communication skills, making them a suitable partner for clients in these sectors.
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Media Information technology IT Services Hospitality & leisure Wellness & Fitness Restaurants Software Nonprofit Manufacturing PublishingWas this helpful?
More responsive than most other service providers
Get in TouchBlue Valley Marketing is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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New York City, New York (2) Newark, New Jersey (1) Nashville, Tennessee (1) Chicago, Illinois (1) Grand Rapids, Michigan (1) Southfield, Michigan (1) Orlando, Florida (1) Sandy Springs, Georgia (1) Cleveland, Ohio (1) Milwaukee, Wisconsin (1) Neenah, Wisconsin (1) Santa Clara, California (1) Fort Atkinson, Wisconsin (1) Las Vegas, New Mexico (1)Was this helpful?
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UndisclosedUndisclosed50 - 249Tampa, FL
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Reviews mention Accessible
Clients have expressed a strong sentiment regarding AnswerFirst's accessibility, highlighting their reliability in being available when needed. One client noted, 'They are always there when we need it and it's affordable,' indicating a high level of satisfaction with their responsiveness. Additionally, the consistent ability to handle messages and ensure customer satisfaction reflects a commitment to accessibility, with no suggested areas for improvement in this regard.-
Answering Services for Small Manufacturing Company
4.0 Aug 12, 2017They are always there when we need it and it's affordable. This accessibility ensures that our customers can leave their messages, allowing us to promptly return their calls. Their consistent availability has been a significant advantage in our operations.
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7 of 24 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 24 ReviewsCall Center Services PROJECT HIGHLIGHT
General Inbound Services for Manufacturing Company
4.0 — Read moreWas this helpful?
Industry Experience
AnswerFirst has received positive feedback across several industries, including Manufacturing, Information Technology, Legal, Hospitality & Leisure, Gaming, Consumer Products, Financial Services, Energy & Natural Resources, Telecommunications, and Retail. Clients commend their reliability, quality of work, and efficiency, noting significant cost savings and effective call management. However, improvements in customer service and pricing competitiveness are suggested. Overall, they are well-suited for businesses requiring inbound call services, particularly in high-volume environments.
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Financial services Energy & natural resources Manufacturing Information technology Legal Hospitality & leisure Other Industry Gaming Consumer Products Telecommunications RetailWas this helpful?
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Port Saint Lucie, Florida (1) Fort Worth, Texas (1) Chicago, Illinois (1) Indianapolis, Indiana (1) Bay Shore, New York (1) Columbus, Ohio (1) Youngstown, Ohio (1) Clovis, California (1) Hayward, California (1) Denver, Colorado (1) Las Vegas, Nevada (1) Tempe, Arizona (1) Chester, Virginia (1) Chipley, Florida (1) Franklin, North Carolina (1) Loveland, Ohio (1) Clifton Heights, Pennsylvania (1) DuBois, Pennsylvania (1) Branford, Florida (1) Brick, New Jersey (1) Flanders, New Jersey (1) Fort Plain, New York (1) Montpelier, Idaho (1) Aldie, Virginia (1)Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Services provided
25% Call Center Services25% Mobile App Development20% Custom Software Development +310% AR/VR Development10% Sales Outsourcing10% Web DesignFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 3 projectsRemoteReps, a company offering Contact Center Services and Telemarketing Services, has received mixed reviews. One client reported a significant 250% increase in booked calls, praising their professionalism and seamless communication. In contrast, another client expressed dissatisfaction with their B2B capabilities, citing unprofessional onboarding and a misalignment of tactics. Overall, 50% of reviewers highlighted positive outcomes in phone support and call handling.
Industry Experience
RemoteReps has demonstrated expertise primarily in the healthcare, business services, and financial services industries. Positive feedback highlights their effectiveness in appointment setting and B2B sales calls, especially within healthcare, where clients noted increased client engagement and revenue. However, in financial services, a client expressed dissatisfaction with their understanding of B2B tactics and onboarding processes. Overall, sentiment is favorable in healthcare and business services, while caution is advised for potential clients in financial services.
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Business services Healthcare Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding RemoteReps emphasizes a strong value for money, particularly in their cost-effective solutions. One client noted a remarkable 250% increase in booked calls, highlighting the profitability of their services. Another client appreciated their reasonable pricing and effective training processes, stating they were 'extremely helpful' and met all performance metrics. However, a less favorable review pointed to issues with onboarding and misalignment in expectations, suggesting variability in client experiences regarding value.Was this helpful?
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UndisclosedUndisclosed250 - 999Portland, OR
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
40% Virtual receptionist50% Answering services10% Inbound appointment schedulingSee all 7 projectsRuby is a company specializing in virtual receptionist and inbound call center services, dedicated to providing professional customer support services. Reviews highlight their exceptional call handling and customer care, with 100% of reviewers appreciating their professionalism and live answering services. Clients value their seamless communication, reporting significant savings and enhanced customer experience.
Reviews mention Professional
Clients consistently highlight Ruby Receptionists' professionalism, noting their courteous and qualified receptionists who deliver exceptional service. One attorney emphasized the importance of having a live answering service, describing it as 'more professional' than automated alternatives. Another client praised their thoroughness and ability to handle unusual situations flawlessly, stating they have never encountered any issues in years of collaboration. Overall, the sentiment reflects a strong appreciation for Ruby Receptionists' commitment to maintaining high standards of professionalism.-
Virtual Receptionist Service for Law Firm
5.0 Aug 11, 2020It’s nice to have a live answering service, especially because many solo practitioners have an automated answering service. Having a real person answering my calls is more professional. When I need to speak with someone, I email them. They also have a mobile app that allows me to make changes to my account and preferences easily.
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Receptionist Support for Law Firm
5.0 Nov 19, 2018Ruby Receptionists is central to my goal of “virtualizing” my office so that I can operate from anywhere in the world. They go above and beyond to be helpful. I truly appreciate their professionalism, thoroughness, and remarkable ability to handle even unusual situations flawlessly. I have never had a single issue with any of their receptionists in all of the years I have used their services.
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Industry Experience
Ruby Receptionists has demonstrated expertise across various industries including Legal, Advertising & Marketing, Arts, Entertainment & Music, Manufacturing, Financial Services, and Energy & Natural Resources. Feedback highlights their professionalism, strong customer service, and ability to manage inbound calls effectively. In the Legal sector, they are praised for enhancing client communication and operational efficiency. Overall sentiment is positive, indicating Ruby Receptionists is a strong fit for businesses seeking reliable virtual receptionist services.
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Arts, entertainment & music Manufacturing Financial services Energy & natural resources Advertising & marketing LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Ruby Receptionists for their cost-effectiveness and value for money. One attorney noted spending less than $300 monthly for a service that significantly enhances professionalism, while another client reported saving $1,000 to $2,000 monthly through their services. Overall, feedback indicates that Ruby's pricing structure is perceived as reasonable, with many clients expressing satisfaction with the quality of service relative to the costs incurred.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Austin, TX
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesSee all 10 projectsContactWorks is a distinguished provider of Call Center Services, offering comprehensive Customer Support, Inbound and Outbound Call Center, and Telephonic Support Solutions. The reviews demonstrate a highly positive reception, with 100% of clients noting exceptional communication, timely delivery, and bespoke customer care. Clients consistently praised their ability to seamlessly integrate with business needs and deliver cost-effective, brand-aligned services.
Reviews mention Flexible
Clients have consistently praised ContactWorks for their impressive flexibility in adapting to changing needs and challenges. One client noted their ability to quickly develop and execute a strategic response to unexpected attrition, highlighting their readiness to scale operations as required. Another emphasized the importance of having a partner that can provide plug-and-play solutions, expressing a desire for more seamless integration with their nearshore options. Overall, the sentiment surrounding flexibility is very positive, showcasing ContactWorks' commitment to responsive support.-
Help Desk & Dedicated Customer Support for ISP Company
5.0 Aug 23, 2024Plan for Flexibility and Rapid Response: Unexpected challenges, such as staff attrition, can occur at any time. ContactWorks has proven to be an essential partner, demonstrating the ability to quickly adapt and implement contingency plans. Their flexibility in scaling operations and responding promptly to unforeseen circumstances has been invaluable.
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Staffing & Call Center Services for Wireless Solutions Co
5.0 May 8, 2025Their approach to solutions and flexibility are impressive. I’d like their offshore and nearshore options to be more plug-and-play, like I’ve experienced with their US support team members. I can email them and ask them to jump on the queue and help us answer calls.
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7 of 8 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Contact Center Company
5.0 — ContactWorks provides call center services for a contact center company. The team is tasked with validating information via phone calls: directory data for approximately 9,000 dental office Read moreWas this helpful?
Industry Experience
ContactWorks has demonstrated expertise across various industries, including Business Services, Telecommunications, Education, and Retail. Clients highlight their strengths in customer support, flexibility, and responsiveness. Particularly noted in Telecommunications and Education, they provide robust 24/7 support and manage complex technical challenges effectively. Overall sentiment is highly positive, with clients praising their commitment to quality and ability to enhance customer experiences across all sectors.
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Telecommunications IT Services Education Transportation Retail Business servicesWas this helpful?
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UndisclosedUndisclosed50 - 249Margate, FL
Services provided
60% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +25% Back Office Outsourcing5% Business ConsultingFocus Areas
15% Virtual receptionist75% Answering services10% Inbound appointment schedulingSee all 20 projectsAnswering Service Care is a provider of comprehensive Contact Center Services, specializing in 24/7 call handling and customer support services. Reviews indicate strong satisfaction with their pricing, bilingual capabilities, and prompt response, with over 70% of clients citing positive outcomes such as improved customer service and increased efficiency. However, some mention room for improvement in recognizing repeat callers and mobile app updates.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Answering Service Care highlight their effective 24/7 customer service, call screening, and forwarding capabilities. Clients, such as Wild Bill's Soda Co., praised the professionalism and thoroughness of the team, noting that callers can connect easily. The pricing was also found to be budget-friendly. Overall sentiment is highly positive, with no significant areas for improvement reported.Was this helpful?
1 of 1 Virtual receptionist reviews is 5 starsUnknown avg. project costVirtual receptionist Experience
Answering Service Care has garnered positive feedback for its Virtual receptionist services, with 100% of reviewers reporting satisfaction and no complaints. The company excels in technical skills and reliability, providing seamless call management for clients in commercial real estate. Clients highlighted timely message delivery and effective project management, noting the service's significant contribution to their marketing efforts. Overall, the sentiment is highly favorable, with no areas for improvement identified by reviewers.
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9 of 14 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Roofing Contractor
5.0 — A roofing contractor tapped Answering Service Care to provide 24/7 call center services. The team accommodates customers and captures their information through a provided script and a list of Read moreWas this helpful?
Industry Experience
Answering Service Care demonstrates expertise across various industries, including healthcare, property management, construction, media, real estate, manufacturing, and food & beverage. Clients highlight their strengths in responsiveness, bilingual services, and efficient call handling, resulting in enhanced customer satisfaction and workflow. Overall sentiment is positive, particularly in healthcare and construction, where their services significantly improved operational efficiency and client engagement.
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Healthcare Other Industry Construction Media Real estate Manufacturing Information technology Food & BeverageWas this helpful?
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Undisclosed< $25 / hr50 - 249Salt Lake City, UT
Services provided
100% Call Center ServicesFocus Areas
50% Virtual receptionist50% Answering servicesSee all 20 projectsDavinci Virtual Office Solutions specializes in Contact Center Services, providing Customer Support, Inbound and Outbound Call Center, and Telephonic Support. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their promptness and professionalism. Clients note significant cost savings and improved call management, with 90% mentioning seamless call handling and a marked reduction in missed calls.
Reviews mention High-quality work
Clients consistently commend Davinci Virtual Office Solutions for delivering high-quality work and exceptional customer service. For instance, a managing partner noted their stellar experience and understanding of client needs, while a CEO highlighted their professional demeanor and effectiveness in call handling. Another review emphasized the company's efficient processes, stating that they felt like having actual employees. Overall, the sentiment surrounding the quality of work provided is overwhelmingly positive, with clients expressing satisfaction and recommending their services.-
Virtual Receptionist & Office Services for Medical CRM Company
5.0 Sep 26, 2018Everyone that works with them is professional. They answer our calls and make sure they provide top-notch services. It’s rare to find companies with that much staff and that level of consistency.
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Call Flow Handling for Property Management Company
4.5 Sep 25, 2018I can sum it up by simply saying they provide a tremendous service.
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Data Entry and Billing Services for Business Services Company
4.5 Nov 2, 2017They provide good quality and detail.
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7 of 16 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Answering Services for Mental Health Medical Clinic
5.0 — Using a script, Davinci Virtual Office Solutions follows industry best practices while answering phones for a mental health and substance abuse clinic. They take messages and relay them to the Read moreWas this helpful?
Industry Experience
Davinci Virtual Office Solutions has received positive feedback across diverse industries, including Nonprofit, Healthcare, IT Services, Advertising & Marketing, Real Estate, and Business Services. Clients praised their expertise in customer service, responsiveness, and flexibility in managing virtual office needs. The Healthcare sector highlighted their contribution to reducing missed calls, while the Nonprofit sector appreciated their tailored support. However, some clients in Advertising & Marketing reported dissatisfaction with service reliability. Overall, Davinci excels in delivering virtual office solutions, making them a suitable partner for clients seeking effective administrative assistance.
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Nonprofit Healthcare IT Services Advertising & marketing Media Real estate Other Industry Energy & natural resources Business services Information technology Manufacturing Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Davinci Virtual Office Solutions as offering good value for money, with many noting affordable pricing structures. For example, one client mentioned a $200 monthly subscription and described the service as critical to their business operations. Another client highlighted the flexibility and cost-effectiveness of their service, stating it was 'very affordable.' However, there are contrasting views, as one reviewer expressed disappointment in service quality despite competitive pricing. Overall, sentiment leans positive regarding cost and value.Was this helpful?
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UndisclosedUndisclosed50 - 249Nesconset, NY
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
34% Virtual receptionist33% Answering services33% Inbound appointment schedulingSee all 18 projectsAnswering Legal is a specialized Customer Support Services company providing 24/7 telephonic support tailored for law firms. Reviews highlight their professionalism and seamless call handling, with 91% of clients expressing satisfaction. They excel in delivering accurate client information and ensuring high-quality customer care services. Their service is recommended for offering a reliable, cost-effective alternative to traditional receptionists, with particular praise for their legal industry specialization.
Reviews mention High-quality work
The overall sentiment regarding Answering Legal's work quality is highly positive. Clients consistently commend the professionalism and responsiveness of the team, highlighting their ability to accurately capture and relay vital information. For instance, one client noted, 'I can't ask for more than what Answering Legal provides,' while another stated, 'The staff is professional and provides a high level of customer service.' Many clients appreciate the seamless integration of services, often mistaking the team for in-house staff, indicating a strong satisfaction with the quality of work delivered.-
Voice Services for Criminal Defense Practice
5.0 Aug 6, 2020Answering Legal has an intelligent team that communicates well. They record accurate information and immediately send it to me. Their team tells us who calls, asks them what it’s about, and takes down their contact information. They create accurate notes.
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Call & Intake Services for Family Law Firm
5.0 Apr 23, 2020They don’t just answer the phone, they actually do client intake services. They have a set list of questions to prescreen our clients, which not all phone services do. Answering Legal does a great job.
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Call Center Services for Law Firm
5.0 Feb 7, 2020All of the messages that come in from their team are always accurate and timely. Their team is really good at understanding the questions and problems that callers are having and then addressing those in a clear and concise way. You pay for the quality, but you do get really high-quality services for that price.
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17 of 18 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 18 ReviewsCall Center Services PROJECT HIGHLIGHT
Voice Services for Criminal Defense Practice
5.0 — Answering Legal provides voice services, supplementing on-site resources for a law practitioner. They answer overflow calls and gather information prior to forwarding the client or sending an email Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Answering Legal's cost-effectiveness and value for money. Feedback highlights that their flexible pricing, based on call volume, allows for tailored investments, ranging from $150 to $60,000 annually. One client noted they could negotiate rates, while another emphasized that even a single new client gained through their service justifies the cost. Overall, clients feel they receive high-quality service that exceeds expectations, making it a worthwhile investment.Was this helpful?
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UndisclosedUndisclosed10 - 49Columbus, GA
Services provided
100% Call Center ServicesFocus Areas
50% Virtual receptionist50% Answering servicesSee all 6 projectsVoice Link of Columbus, Inc. is a customer service center specializing in inbound call center and contact center services, particularly for healthcare providers. The company has consistently received positive feedback for its advanced technology platform, efficient call handling, and responsiveness to schedule changes. Approximately 90% of reviews highlight their accuracy and outstanding customer service, with no significant areas for improvement noted.
Reviews mention Great project management
Clients praise Voice Link of Columbus, Inc. for their exceptional project management, noting their perfect management processes and responsiveness. One client highlighted their ability to implement changes within 30 minutes, ensuring effective communication through email and phone. Additionally, the accuracy of their call handling, with 90% of calls processed correctly, underscores their commitment to quality service. Overall, clients express high satisfaction, emphasizing the company's reliability and efficiency in managing their answering service needs.-
Call Center Services for Healthcare Company
5.0 Apr 19, 2022They have a perfect management process, and they take all of our calls any time of the night or day. In addition, whenever we want to tweak something, they get things done within 30 minutes. We communicate through email and phone calls.
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5 of 5 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
24/7 Call Answering for Construction Company
5.0 — A construction company hired Voice Link of Columbus, Inc. to provide 24/7 answering services, especially during off hours. Read moreWas this helpful?
Industry Experience
Voice Link of Columbus, Inc. excels in the healthcare industry, providing call center solutions for various medical practices. Clients commend their efficiency in screening calls, customization of services, and response times, particularly in after-hours support. Stakeholders appreciate their advanced technology and professionalism, indicating a strong impact on communication management. Overall, the sentiment is highly positive, suggesting that healthcare providers seeking reliable call services would find Voice Link a suitable partner.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Voice Link of Columbus, Inc. consistently commend the company for its competitive pricing and high value for money. One client noted their investment of approximately $30,000, highlighting the efficiency and responsiveness of the service, while another reported spending under $10,000 and expressed satisfaction with the accuracy of call handling. Overall, feedback indicates that clients perceive Voice Link as offering exceptional service quality relative to their costs, with no significant areas for improvement identified.Was this helpful?
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UndisclosedUndisclosed250 - 999Tallahassee, FL
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
40% Virtual receptionist50% Answering services10% Inbound appointment schedulingSee all 8 projectsPATLive is a Customer Support Services company specializing in 24/7 Inbound Call Center services, offering telephonic support and call handling for various businesses. The overarching theme across reviews is positive, with 100% of clients appreciating their professional and efficient service, which significantly reduces workload and enhances customer interaction. Customers value PATLive's reliability and the quality of their customer service, though some mention the cost as a factor to consider.
Reviews mention Reasonable pricing
Clients have expressed satisfaction with PATLive's reasonable pricing, noting that they pay $200 or less per month for comprehensive call answering services. One client emphasized the cost-effectiveness of PATLive compared to hiring a full-time receptionist, highlighting the significant time and money saved. Overall, the sentiment regarding pricing is positive, with clients appreciating the value provided for the cost.-
24/7 Call Answering for Weight Loss Service
5.0 Feb 12, 2019Also, their rates are very reasonable. Clients can save an immense amount of time knowing that PATLive will take all of their incoming calls. Also, I'd much rather pay $200 a month than have a full-time receptionist in the office.
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Industry Experience
PATLive has demonstrated expertise across various industries, notably Sports, Real Estate, and Healthcare. In the Sports sector, clients appreciate their effective call screening and 24/7 availability. Real Estate clients highlight their ability to streamline communication and enhance lead management, resulting in improved operational efficiency. In Healthcare, the prompt response to client inquiries has proven essential. Overall, feedback is highly positive, suggesting PATLive is particularly well-suited for small operations seeking reliable phone answering services.
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Sports Real estate HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchPATLive is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Philadelphia, PA
Services provided
25% Call Center Services50% Accounting25% Back Office OutsourcingFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingSee all 5 projectsOutsourcing Business Solutions specializes in accounting services, focusing on backend bookkeeping and reconciliation. According to client feedback, 100% of reviewers express satisfaction, highlighting their transparency, effective communication, and adherence to budgets. Their commitment to honesty and value for cost establishes them as a reliable partner for long-term engagements.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Accounting Services for Law Firm
5.0 — A law firm has hired Outsourcing Business Solutions for backend accounting and reconciliation services. The client works with a small team of individuals from Outsourcing Business Solutions. Read moreWas this helpful?
Industry Experience
Outsourcing Business Solutions has garnered positive feedback across various industries, including Financial Services, IT Services, Legal, and Business Services. Clients praised their expertise in accounting and bookkeeping, highlighting their efficiency, effective communication, and timely delivery. In the Financial Services sector, they excelled in QuickBooks management, while in IT Services, they streamlined accounting processes. Overall, clients appreciate their structured approach and valuable insights, making them a strong partner for businesses seeking reliable outsourcing solutions.
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Financial services Other Industry Business services Legal IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Outsourcing Business Solutions for their cost-effectiveness and high value for money. One client noted spending under $20,000 while achieving significant efficiency gains, stating the team was 'efficient and productive.' Another client highlighted their pricing as fitting within budget and providing 'good value for cost.' Overall, feedback reflects satisfaction with pricing relative to the quality of service, with many expressing a desire for long-term partnerships.Was this helpful?
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UndisclosedUndisclosed50 - 249Butler, NJ
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
33% Virtual receptionist56% Answering services11% Inbound appointment schedulingSee all 17 projectsAnserve Inc. is a highly-regarded contact center services provider, specializing in customer support services with emphasis on inbound and outbound call handling for various sectors, including medical and commercial. Across reviews, 100% indicate positive experiences, highlighting their excellent communication, responsiveness, and professionalism in delivering customer care services. Key feedback includes their ability to handle high call volumes efficiently, with almost all reviewers appreciating their seamless project management and ability to meet client needs effectively.
Reviews mention Easy to reach
Client feedback highlights Anserve Inc.'s exceptional accessibility and responsiveness, with communication primarily via phone and email. One client noted that they typically received responses within 10 minutes, underscoring the team's commitment to prompt service. The Senior Account Manager, Ellie, was specifically praised for her knowledge and ability to facilitate seamless project management. Overall, the sentiment reflects strong satisfaction with Anserve Inc.'s ease of communication and client support.-
Call Center Services for Energy Company
5.0 Jan 6, 2023We never met anyone in person, but most of the time, they only took 10 minutes to respond. Overall, we were impressed with their responsiveness and ability to pivot. Don’t hesitate to call them; they’re worth the investment because of the level of care you’ll get for your customers.
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10 of 11 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Home Services
5.0 — Anserve Inc. provides call center services for a non-medical home care company. They handle on-call duties on weekends. Read moreWas this helpful?
Industry Experience
Anserve Inc. has demonstrated expertise primarily in the Medical and Healthcare sectors, receiving consistently positive feedback for their responsiveness and professionalism in managing after-hours patient communications. Their impact includes enhancing patient care accessibility and reducing operational costs. The company's effectiveness extends to industries such as Real Estate, Energy & Natural Resources, and Consumer Products, showcasing versatility and reliable customer service support. Overall sentiment is highly favorable, indicating a strong fit for clients across these industries.
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Medical Healthcare Other Industry Energy & natural resources Real estate Financial services Consumer Products Home ServicesWas this helpful?
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Undisclosed< $25 / hr250 - 999Bernards, NJ
Services provided
75% Call Center Services5% AI Development5% Back Office Outsourcing +35% Customer Service Outsourcing5% Sales Outsourcing5% Search Engine OptimizationFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 7 projectsLawyerLine™ is a company that provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions tailored to law firms. The company consistently receives positive feedback, with approximately 100% of reviewers highlighting their excellent communication and tailored services. Users appreciate their promptness, efficiency, and cost-effectiveness, leading to substantial business growth and enhanced customer engagement.
5 of 6 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Receptionist Services for Law Firm
5.0 — LawyerLine™ provides receptionist services. They handle all incoming calls and redirect them to the proper internal teammate. They also do intake calls and gather specific information on behalf of Read moreWas this helpful?
Industry Experience
LawyerLine™ has received positive feedback predominantly from the legal industry, specifically family law, estate planning, criminal law, and real estate. Clients commend their responsive communication, efficient call handling, and tailored services that cater specifically to legal practitioners. The overall sentiment is highly favorable, highlighting the provider's strengths in client acquisition and operational efficiency. Suitable clients are those seeking to enhance customer service and manage call volumes without hiring in-house staff.
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LegalWas this helpful?
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UndisclosedUndisclosed250 - 999Chicago, IL
Services provided
25% Call Center Services25% AI Development20% Customer Service Outsourcing +215% AI Consulting15% Generative AIFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 1 projectsLiveAdmins is a company offering Contact Center Services with a focus on Customer Support Services. Their engagement, which began in 2017, is characterized by responsive and timely phone support, as evidenced by positive client feedback. They are noted for providing real human interaction, which is highly valued, with 100% of reviewers highlighting their impressive, responsive service without any areas for improvement.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Chat Support Services for Solar Solutions Company
5.0 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. Read moreWas this helpful?
Industry Experience
The provider has received positive feedback from the construction industry, specifically for their work with solar energy solutions. Clients appreciate the personalized, human-centric chat service that effectively engages both residential and commercial customers. Their strengths include timely project delivery, excellent communication, and responsiveness. The overall sentiment indicates strong expertise in the construction sector, making them a suitable choice for businesses seeking customer support solutions focused on human interaction.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.Was this helpful?
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
100% Virtual receptionistSee all 27 projectsExpress Virtual Assistant is a professional company specializing in Contact Center Services, including Inbound and Outbound Call Center tasks and Customer Support Services. The reviews reflect overwhelmingly positive feedback, with 100% of clients praising their professionalism and timely delivery. Users appreciate their ability to enhance customer communication, improve response times, and efficiently manage call handling tasks.
Reviews mention High-quality work
Clients consistently praised Express Virtual Assistant for delivering high-quality work and maintaining professionalism. One client noted their 'ability to handle tasks with accuracy and consistency,' while another highlighted their 'impressive' ownership of responsibilities without needing supervision. Both reviews emphasized significant improvements in operational efficiency, timely delivery, and clear communication, reinforcing an overall sentiment of satisfaction with the quality of services provided.-
Virtual Assistant Services for Home Renovation Co
5.0 Feb 25, 2026The ability to take ownership of tasks and deliver quality administrative support without continuous supervision was impressive. Express Virtual Assistant maintained a highly organized workflow, delivered results on schedule, and communicated clearly. We are extremely satisfied with the collaboration and do not have any recommendations for improvement.
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Virtual Assistant Services for Trading & Supply Company
4.5 Mar 23, 2026The professionalism and ability to handle tasks with accuracy and consistency stood out. They adapted quickly to our workflow and maintained high-quality standards throughout.
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7 of 25 reviews are 5 stars4 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 25 Recent ReviewsReviewed 25 times in the past 6 months
Recent reviews of Express Virtual Assistant reflect a highly positive sentiment, with clients praising their professionalism, timely delivery, and effective communication. Notably, a Marketing Manager from Reno Care highlighted their ability to provide accurate research insights that significantly reduced internal workload. Similarly, a Sales Manager from Global Towing commended their responsiveness and efficiency in handling customer inquiries, leading to improved service quality. Clients consistently noted the company's strong cultural alignment and value for cost, with suggestions for enhanced proactive strategic recommendations.Was this helpful?
2 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Creative Agency
5.0 — Express Virtual Assistant provided call answering services for a creative agency's end customers. The team served as an intake resource for law firms and medical practices. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Express Virtual Assistant's strong value for money, noting that their pricing fits within budgets while delivering high-quality services. For instance, one client emphasized 'good value for cost' as a key reason for their selection. Overall sentiment reflects satisfaction with the balance of affordability and service quality, with many reviews mentioning improved efficiency and reduced operational workloads, reinforcing the perception of excellent cost-effectiveness.Was this helpful?
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$1,000+< $25 / hr250 - 999Walnut, CA
Services provided
25% Call Center Services75% Customer Service OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesSee all 1 projectsHelplama specializes in providing customer support services, including managing communication channels such as emails, live chat, phone, and social media inquiries. The overall feedback highlights their efficiency in improving response times and customer satisfaction, as well as their organized project management and impressive agent retention. The client noted no areas for improvement, indicating high satisfaction with Helplama's services.
Industry Experience
Helplama has demonstrated strong expertise in the eCommerce sector, particularly in enhancing customer support for digital consumer products. Client feedback highlights their organized processes, quick response times, and effective agent retention, resulting in improved customer satisfaction scores. The positive sentiment indicates a solid fit for companies within the eCommerce industry seeking efficient customer service solutions.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Helplama's overall cost-effectiveness and value for money. One CEO noted a significant improvement in customer service metrics and praised the company's organized processes and long-term agent retention, suggesting a strong return on investment. The feedback indicates that Helplama meets client needs efficiently, with no reported areas for improvement, highlighting their competitive pricing relative to the quality of service provided.Was this helpful?
See All Locations (2)Walnut, CA
340 S Lemon Ave Walnut
Walnut, CA 917892 - 5
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$1,000+< $25 / hr1,000 - 9,999Bristol, CT
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingFocus Areas
44% Virtual receptionist56% Answering servicesSee all 10 projectsACC specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The company is recognized for efficient customer support, with approximately 80% of reviewers highlighting their quick response and reliability. However, pricing is noted as an area for improvement by 25% of clients. Overall, ACC delivers high-quality customer service and telephonic support, creating value for businesses.
4 of 10 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Verification for Government Organization
5.0 — Read moreWas this helpful?
Industry Experience
ACC has demonstrated strong capabilities across various industries including Government, Information Technology, Legal, Financial Services, Retail, and Consumer Products. Clients commend their efficiency, quality service, and ability to enhance productivity, while noting strong customer relations and cost savings. Overall sentiment is positive, indicating a solid fit for organizations seeking reliable outbound and customer service solutions, particularly in sectors requiring high-volume call handling and support.
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Information technology Legal Financial services Retail Consumer Products Government Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive ACC's pricing as reasonable, particularly in relation to the value received. For instance, one client highlighted that their services saved approximately $5,000 per month, indicating significant cost efficiency. However, some clients suggested potential improvements, such as lowering prices for better competitiveness. Overall, while the company is recognized for delivering quality services, there are calls for adjustments in pricing to enhance perceived value.Was this helpful?
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UndisclosedUndisclosed10 - 49Scottsdale, AZ
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
50% Virtual receptionist25% Answering services25% Inbound appointment schedulingSee all 3 projectsBack Office Betties, a company specializing in virtual reception and Contact Center Services, consistently receives positive feedback for its customer-oriented approach and efficient Phone Support services. Approximately 100% of reviewers praised their high-quality customer care and seamless call handling, noting their ability to enhance productivity and provide peace of mind. Clients particularly appreciate their personable service and thoughtful gestures.
Reviews mention Communicative
Overall, client feedback highlights Back Office Betties' strong communication skills. One client noted the ease of contacting the team for protocol adjustments and appreciated regular check-ins to assess project progress. The dedicated reception team was recognized for quickly understanding client needs, enhancing service quality. A specific instance involved a receptionist effectively managing a distressed client call beyond standard protocol, demonstrating their commitment to exceptional customer service.-
Virtual Receptionist for Social Security Legal Firm
5.0 Apr 16, 2020The communication was great. If I wanted to make changes to the protocol or script, I could get in contact with the head of the team directly to talk them over. I always had the option to schedule a 15-minute call, too. In terms of feedback, we had formal check-ins at the six- and nine-month marks.
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Industry Experience
Back Office Betties has demonstrated strong expertise in the legal industry, where they provide virtual reception and back-office support. Clients commend their continuity, customer service, and effective communication, leading to increased productivity and reduced stress. The positive feedback highlights their ability to enhance client interactions and streamline processes. Overall, their sentiment in the legal field is highly favorable, making them a suitable partner for law firms seeking reliable administrative support.
Read All ReviewsSelect Industry to see insights
LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Back Office Betties' pricing, highlighting significant cost savings compared to hiring in-house staff. One client noted spending a few hundred dollars monthly for services that previously cost thousands, reflecting excellent value for money. Another client mentioned spending $3,000 annually, underscoring affordability without compromising service quality. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost-effectiveness and high-quality service.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Portland, OR
Services provided
70% Call Center Services30% Sales OutsourcingFocus Areas
29% Virtual receptionist57% Answering services14% Inbound appointment schedulingSee all 31 projectsAnswerConnect is a Contact Center Services provider specializing in Inbound Call Center and Customer Support Services. Reviews highlight their efficient call handling and customer care services, with clients praising their professionalism and ease of collaboration. Around 90% of reviewers note positive experiences, emphasizing their ability to improve productivity and cost-effectiveness for businesses.
Reviews mention Timely
Clients consistently highlight AnswerConnect's timely service as a significant strength. One reviewer noted, "The calls are answered in a timely manner, and calls are directed to the right person," reflecting a strong emphasis on promptness. Another client remarked on the "fast attention to the client" and the overall effectiveness of their service. The overall sentiment regarding timeliness is overwhelmingly positive, with no reported areas for improvement in this aspect.-
Answering Services for Small Manufacturer
5.0 Nov 2, 2017It is a fast service. For me, it's perfect. We have been with them for about 4 years.
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Answering Services for Healthcare Provider
5.0 Aug 12, 2017The calls are answered in a timely manner. Calls are directed to the right person. There are no improvements.
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Customer Response Services for Small Manufacturer
5.0 Aug 12, 2017It is a fast service. For me, it's perfect. We have been with them for about 4 years.
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Industry Experience
AnswerConnect has received positive feedback across multiple industries, including Retail, Legal, Manufacturing, Arts & Entertainment, Information Technology, Healthcare, Transportation, and Consumer Products. Clients commend their effective call handling, personalized customer service, and ability to manage large call volumes, which enhances productivity and customer satisfaction. Overall, the sentiment is highly favorable, particularly in sectors like Healthcare and Manufacturing, where reliable, efficient communication is crucial.
Read All ReviewsSelect Industry to see insights
Retail Legal Manufacturing Arts, entertainment & music Information technology Other Industry Transportation Healthcare Real estate Consumer Products Business services Financial services Telecommunications Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback on AnswerConnect indicates a strong sentiment regarding its cost-effectiveness and value for money. Many reviewers highlighted that the services provided have led to significant savings, with one client noting a monthly saving of $4,000 to $5,000. Others mentioned that the pricing is reasonable, with packages that fit their needs. Overall, clients appreciate the affordable rates combined with high-quality service, emphasizing that outsourcing to AnswerConnect has resulted in enhanced productivity and customer satisfaction.Was this helpful?
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Dallas, Texas (2) Farmingdale, New York (2) Pittsburgh, Pennsylvania (2) Santa Ana, California (1) Vacaville, California (1) Pittsburg, Kansas (1) Houston, Texas (1) Foley, Alabama (1) Chicago, Illinois (1) New York City, New York (1) Covina, California (1) Sacramento, California (1) Maitland, Florida (1) Sunnyvale, California (1) Charlotte, North Carolina (1) Chandler, Arizona (1) Portland, Oregon (1) Spokane, Washington (1) Vancouver, Washington (1) Owensboro, Kentucky (1) Orlando, Florida (1) Hampton, Virginia (1) Franklin Lakes, New Jersey (1) Miami, Florida (1) Island Park, New York (1) Pikeville, Kentucky (1) Spring City, Pennsylvania (1)Was this helpful?
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Undisclosed< $25 / hr10 - 49Birmingham, AL
Services provided
10% Call Center Services20% Back Office Outsourcing20% Content Marketing +415% Customer Service Outsourcing15% Search Engine Optimization10% Business Consulting10% Social Media MarketingFocus Areas
100% Virtual receptionistSee all 4 projectsLambent Outsourcing is a versatile consulting firm that specializes in branding, website design, marketing strategy, and back-office operations. The company is highly regarded for its ability to understand client needs, seamless project management, and innovative solutions. With 100% of reviewers expressing satisfaction and highlighting their expertise and collaborative approach, Lambent consistently impresses clients with quality deliverables and a broad range of services.
Reviews mention Results-oriented
Clients express a strong sentiment of satisfaction regarding Lambent Outsourcing's results-oriented approach. One client highlighted their ability to 'listen, develop, create and deliver the right solutions,' emphasizing their expertise and innovation. The consistent delivery of projects on time, even under tight deadlines, further reinforces their commitment to achieving client goals. Overall, feedback indicates that Lambent Outsourcing effectively understands and meets the specific needs of their clients, facilitating successful outcomes.-
Web Design for Consulting Company
5.0 Nov 15, 2021They never cease to impress me with their ability to understand my needs and deliverables. They have worked very closely with me to ensure they get the right results. With my experience in working with them in the past, I know they can offer a real holistic service and so provide all the services my business needs now and in the future, from design, marketing to business processing.
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Industry Experience
Lambent Outsourcing has demonstrated significant expertise across multiple industries, including Consulting, Financial Services, and Telecommunications. Clients have praised their ability to understand unique business needs, deliver creative solutions, and provide seamless project management. The overall sentiment is overwhelmingly positive, with particular strengths noted in brand development, back-office operations, and marketing strategies. Companies in need of comprehensive business consulting, financial services, or marketing solutions are likely to find Lambent a suitable partner.
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Consulting Financial services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Lambent Outsourcing for offering high-quality services at competitive prices, providing notable value for money. One client highlighted their ability to deliver tailored solutions that significantly advanced their business image and branding. Another emphasized the impressive continuity and expertise of the team, which enhanced project outcomes without incurring excessive costs. Overall, feedback reflects a strong satisfaction with the cost-to-value ratio, indicating that clients feel they receive substantial returns on their investments.Was this helpful?
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