Top Virtual Receptionist Services in Chicago
3 Leaders 15 Contenders
22 Companies
List of the Top Chicago Virtual Receptionist Companies
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$1,000+< $25 / hr250 - 999Serves Chicago, ILServices provided
10% Call Center Services70% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
See all 45 projectsPrialto is a proficient provider of Customer Support Services, offering a range of tasks including executive support, scheduling, and customer service relations. Their reviews highlight a 100% positive feedback rate, emphasizing their timeliness, effective communication, and seamless integration into clients' workflows. Prialto's strengths include reliable backup support and a proactive approach to enhancing productivity and customer service.
Reviews mention Easy to work with
Clients consistently highlight Prialto's ease of collaboration, noting their prompt responses and proactive communication. One client remarked on the pleasantness and capability of their assigned assistant, while another emphasized the seamless onboarding process and strong team dynamics. Overall, feedback reflects a high level of satisfaction with Prialto's supportive approach, significantly reducing client stress and enhancing productivity.-
Outsourced Back-Office Support for E-Commerce Company
5.0 Feb 18, 2025Completed all tasks in a timely manner, was very pleasant to work with, very capable, culture fit. They always responded promptly and were on top of tasks and communicative.
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1 of 1 Virtual receptionist reviews is 5 stars$10,000 – $49,000 avg. project costVirtual receptionist Experience
Prialto has received overwhelmingly positive feedback for its virtual receptionist services, with 100% of reviewers commenting on their exceptional customer support and seamless integration into corporate cultures. Clients appreciate the proactive assistance, quick response times, and commitment to enhancing productivity. Notably, 90% of feedback highlights the effectiveness in managing customer inquiries and supporting executive tasks. Clients were particularly impressed by the personal touch and dedication of Prialto team members, indicating a strong fit and satisfaction with the service.
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4 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
HR, R&D & Customer Service Support for Green Technology Co
5.0 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.Was this helpful?
Undisclosed< $25 / hr50 - 249Serves Chicago, ILServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Industry Experience
Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Energy & natural resources Hospitality & leisure Retail Telecommunications Information technology Advertising & marketing Manufacturing Education Business services ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback on Moneypenny USA's pricing indicates a mixed sentiment regarding value for money. Clients appreciate the competitive rates and flexibility, with one stating, "their plan was one of the best" compared to competitors. However, some reported unexpected charges, leading to concerns about consistency in pricing. Overall, many clients feel that the service is a cost-effective solution, enhancing professionalism and operational efficiency, with one client noting, "we'd continue to use VoiceNation, even if they charged more."Was this helpful?
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- English
- Spanish
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Less than $10,000 avg. project cost for Call Center Services services in ChicagoRead Similar ReviewsCall Center Services project highlight
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +220% Search Engine Optimization10% Data Annotation ServicesFocus Areas
30% Virtual receptionist40% Inbound appointment scheduling30% Answering servicesSee all 74 projectsTask Virtual is a company specializing in Customer Support Services and Inbound Call Center solutions. The reviews highlight their seamless integration into existing operations, professionalism, and commitment to improving client workflows. Approximately 95% of feedback emphasizes their responsiveness and efficiency, while around 90% praise their ability to blend empathy with telephonic support, enhancing patient and customer experiences.
Industry Experience
Task Virtual has demonstrated expertise across various industries, particularly in Information Technology, Healthcare, Consumer Products, Financial Services, Education, and Marketing. Clients consistently highlight their ability to streamline operations, enhance customer communication, and optimize administrative workflows, resulting in improved efficiency and client satisfaction. Overall sentiment is highly positive, especially in IT and healthcare, where their nuanced understanding of industry-specific challenges has led to significant operational improvements.
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Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Healthcare Legal Financial services Consumer products & services EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Task Virtual for providing good value for cost, aligning with their budgets while delivering quality services. For instance, one client noted that Task Virtual was selected due to their pricing fit and great culture alignment. Overall sentiment reflects satisfaction with the cost-effectiveness of their offerings, as clients experienced reduced operational burdens and improved efficiency, leading to significant savings, such as one client reporting a monthly saving of $7,000 to $8,500.Was this helpful?
More responsive than most other service providers
Get in TouchTask Virtual is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- French
- Bengali
- Hindi
- Panjabi
- Sindhi
This provider is available in 12 time zones:
- Middle East Time (MET)
- India Standard Time (IST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +115% Sales OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesSee all 16 projectsHit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.
Reviews mention Efficient
Hit Rate Solutions has received positive feedback regarding their efficiency, with clients noting their ability to complete tasks in a timely manner and maintain clear communication. One client highlighted their ease of collaboration, stating they are 'very efficient' and 'cost-effective.' Another client emphasized the company's organization and care in their services, resulting in a significant reduction in expenses. Overall, the sentiment reflects satisfaction with Hit Rate Solutions' efficient service delivery.-
Legal Assistants & Support for Debt Consolidation Company
5.0 Nov 10, 2023They are able to finish tasks in a timely manner and never any delays. They are very intelligent, fluent English, and all a team player. They’re a very efficient company to work with and quite cost-effective.
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Order Processing Support for Entertainment Company
4.5 Aug 12, 2017They have efficiency, good care in what they do, and are well organized. What they know about the Asian market. On shipping costs.
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1 of 1 Virtual receptionist reviews is 5 starsUnknown avg. project costVirtual receptionist Experience
Hit Rate Solutions has received overwhelmingly positive feedback for their Virtual receptionist services, with 100% of reviewers expressing satisfaction with their responsiveness and efficiency. Clients appreciated the strong communication skills and legal assistance capabilities of the team, noting their ability to complete tasks timely. One reviewer highlighted the ease of setup and alignment with company values as key strengths. Overall, clients report a strong impact on their operations, demonstrating Hit Rate Solutions' expertise in delivering effective and cost-efficient solutions.
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6 of 10 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dental Appliances Provider
5.0 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. Read moreWas this helpful?
Industry Experience
Hit Rate Solutions has demonstrated expertise across various industries, including financial services, real estate, healthcare, and consumer products. Client feedback highlights their strengths in effective communication, project management, and achieving measurable outcomes, such as lead generation, customer service, and operational efficiency. Overall sentiment is positive, especially within financial services and healthcare, indicating their ability to deliver tailored solutions that align well with client needs.
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Arts, entertainment & music Financial services Healthcare Real estate Consumer products & services Consulting Other IndustryWas this helpful?
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UndisclosedUndisclosed250 - 999Chicago, IL
Services provided
25% Call Center Services25% AI Development20% Customer Service Outsourcing +215% AI Consulting15% Generative AIFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingSee all 1 projectsLiveAdmins offers Contact Center Services and specializes in Customer Support Services, providing real-person interaction for website chat solutions. Clients appreciate their responsiveness and effective communication, with 100% positive feedback highlighting their timely project delivery and ease of reaching support representatives, underscoring their commitment to quality telephonic support and customer care services.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Chat Support Services for Solar Solutions Company
5.0 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. Read moreWas this helpful?
Industry Experience
LiveAdmins has demonstrated expertise in the solar energy sector, providing personalized chat services that enhance customer experience by avoiding AI interactions. Clients appreciate their responsiveness and reliable project management, leading to positive sentiment. The ongoing collaboration with Sun Valley Solar Solutions highlights their effectiveness in qualifying leads and supporting customer service. This provider is particularly well-suited for industries requiring human-centric communication solutions.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
85% Call Center Services15% Customer Service OutsourcingFocus Areas
100% Virtual receptionistAdministrative Resource Options is a call center service. They are headquartered in Chicago, Illinois. Their team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Park Ridge, IL
Services provided
56% Call Center Services44% Customer Service OutsourcingFocus Areas
43% Virtual receptionist57% Answering servicesAnswering service Signius Communications was launched in 1994. The company offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr10 - 49Evanston, IL
Services provided
30% Call Center Services30% Back Office Outsourcing20% Business Consulting +120% Customer Service OutsourcingFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingZeemedicalbilling is a telephone answering service. They focus on Call Center Services and Back Office Outsourcing and were established in 2010. The firm is headquartered in Evanston, Illinois.
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UndisclosedUndisclosed2 - 9Chicago, IL
Services provided
30% Call Center Services35% Cloud Consulting & SI35% CybersecurityFocus Areas
40% Virtual receptionist40% Inbound appointment scheduling20% Answering servicesTime Technology, a cloud consulting & SI company, offers cloud consulting & SI and Cybersecurity. The company is located in Chicago, Illinois.
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$1,000+< $25 / hr250 - 999Chicago, IL
Services provided
30% Call Center Services50% IT Managed Services20% Customer Service OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingCloud5 Communications is an IT managed services company established in 2006. Their team provides IT managed services and Call Center Services.
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UndisclosedUndisclosed50 - 249Chicago, IL
Services provided
70% Call Center Services30% Social Media MarketingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesMillenial Services is a midsize Chicago, Illinois-based answering service. The team specializes in Call Center Services and Social Media Marketing.
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UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
50% Call Center Services25% Unified Communications Consulting & SI15% Cybersecurity +110% IT Managed ServicesFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesEclipse Telecom is a small answering service in Chicago, Illinois. Their services include Call Center Services and unified communications consulting & SI.
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UndisclosedUndisclosed10 - 49Chicago, IL
Services provided
50% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
20% Virtual receptionist40% Answering services40% Inbound appointment schedulingScale Virtually, a telephone answering service, provide Call Center Services and Back Office Outsourcing. They were established in 1999.
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$5,000+$25 - $49 / hr50 - 249Itasca, IL
Services provided
10% Call Center Services15% IT Managed Services15% IT Staff Augmentation +610% Accounting10% Back Office Outsourcing10% Custom Software Development10% Enterprise App Modernization10% Graphic Design10% Web DevelopmentFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesIntegrative Systems is a midsize IT managed services company headquartered in Itasca, Illinois and Pune, India. Their services include IT managed services and IT staff augmentation.
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UndisclosedUndisclosed10 - 49Naperville, IL
Services provided
25% Call Center Services25% Back Office Outsourcing25% Cloud Consulting & SI +125% IT Strategy ConsultingFocus Areas
100% Virtual receptionistSundogIT, Inc. Is a Back Office Outsourcing company. They are in Naperville, Illinois and have small team of experts. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Lake Forest, IL
Services provided
100% Call Center ServicesFocus Areas
50% Virtual receptionist50% Answering servicesSee all 1 projectsChicago Business VoIP specializes in providing business phone solutions and IT support services. Reviews highlight their exceptional customer service and dedication to resolving issues, with 100% of clients praising their honesty and fair pricing. The company is noted for effectively managing communication systems while aligning with customer values and offering good value for cost.
Industry Experience
Chicago Business VoIP has received positive feedback primarily from the media industry, specifically from a digital media agency. Clients commend their expertise in resolving complex phone issues, providing ongoing IT support, and delivering exceptional customer service. The overall sentiment highlights their strong communication, fair pricing, and dedication to customer satisfaction. Potential clients in the media sector may find this provider particularly well-suited for their needs, given their proven impact in enhancing business operations.
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MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Chicago Business VoIP for offering fair pricing and good value for money. One reviewer noted the company's ability to lower their monthly bill while providing effective solutions for business phone issues. The alignment of pricing with their budget and the overall customer service experience contributed to a positive sentiment regarding the company's cost-effectiveness. Overall, clients feel that the value received matches the investment made.Was this helpful?
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$1,000+$300+ / hr50 - 249Wheaton, IL
Services provided
20% Call Center Services20% AI Agents20% AI Development +220% E-Commerce Development20% Social Media MarketingFocus Areas
100% Virtual receptionistSee all 1 projectsBusiness Automation USA empowers companies through intelligent automation, helping optimize workflows, enhance productivity, and reduce costs. They provide tailored solutions in CRM integration,
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$1,000+Undisclosed50 - 249Schaumburg, IL
Services provided
20% Call Center Services20% Back Office Outsourcing20% Custom Software Development +220% Customer Service Outsourcing20% Market ResearchFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingAllianze BPO Services is a Market Research company. Located in Schaumburg, Illinois, the company was established in 2014. Their team specializes in Market Research and Custom Software Development.
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$1,000+Undisclosed10 - 49Geneva, IL
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
33% Virtual receptionist56% Inbound appointment scheduling11% Answering servicesJyngle is a call center service. The Geneva, Illinois-based agency specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Joliet, IL
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingCall center Special Interest Answering Service focuses on Call Center Services and Customer Service Outsourcing. They are based in Joliet, Illinois.
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UndisclosedUndisclosed2 - 9Itasca, IL
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
33% Virtual receptionist67% Answering servicesLiveVoice is an answering service in Itasca, Illinois. Launched in 2016, the team offers Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Oak Park, IL
Services provided
75% Call Center Services25% Customer Service OutsourcingFocus Areas
33% Virtual receptionist67% Answering servicesNuFone is a phone answering service. The Oak Park, Illinois-based company was established in 1935. Their team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Highland Park, IL
Services provided
20% Call Center Services20% Back Office Outsourcing20% Sales Outsourcing +410% HR Consulting10% IT Managed Services10% Recruiting10% StaffingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesConnect International, LLC is a call center company established in 2007. Based in Managua, Nicaragua and Highland Park, Illinois, the team offers Call Center Services and Back Office Outsourcing.
Read moreSee All Locations (2)Highland Park, IL
667 Central Street
Highland Park, IL 60035+1.866.493.8818
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UndisclosedUndisclosed2 - 9Chicago, IL
Services provided
20% Call Center Services10% Advertising10% Back Office Outsourcing +610% Business Consulting10% Custom Software Development10% Customer Service Outsourcing10% IT Strategy Consulting10% Marketing Strategy10% TranscriptionFocus Areas
40% Virtual receptionist40% Inbound appointment scheduling20% Answering servicesHeadquartered in Chicago, Illinois, Sea Hawks Solution is a call center service. Founded in 2018, the team provides Call Center Services and Advertising.
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List of the Top 3 Chicago Virtual Receptionist Companies
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$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
UndisclosedUndisclosed250 - 999Chicago, IL
Ability to deliver
27.4/40.016.6/20 Reviews5.1/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
28.2/40.017.6/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services30% Virtual receptionist90% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
85% Call Center Services100% Virtual receptionist15% Other -
$1,000+< $25 / hr10 - 49Park Ridge, IL
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
56% Call Center Services43% Virtual receptionist44% Other -
$1,000+< $25 / hr10 - 49Evanston, IL
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
30% Call Center Services30% Virtual receptionist70% Other -
UndisclosedUndisclosed2 - 9Chicago, IL
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr250 - 999Chicago, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
UndisclosedUndisclosed50 - 249Chicago, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services35% Virtual receptionist30% Other -
UndisclosedUndisclosed10 - 49Chicago, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
UndisclosedUndisclosed10 - 49Chicago, IL
Ability to deliver
7.4/40.00/20 Reviews2.1/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services20% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr50 - 249Itasca, IL
Ability to deliver
6.1/40.00/20 Reviews0.6/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services35% Virtual receptionist90% Other -
UndisclosedUndisclosed10 - 49Naperville, IL
Ability to deliver
6.1/40.00/20 Reviews0/10 Clients & Experience6.1/10 Market PresenceService focus
25% Call Center Services100% Virtual receptionist75% Other -
UndisclosedUndisclosed10 - 49Lake Forest, IL
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Call Center Services50% Virtual receptionist -
$1,000+$300+ / hr50 - 249Wheaton, IL
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services100% Virtual receptionist80% Other -
$1,000+Undisclosed50 - 249Schaumburg, IL
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services35% Virtual receptionist80% Other -
$1,000+Undisclosed10 - 49Geneva, IL
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
90% Call Center Services33% Virtual receptionist10% Other -
UndisclosedUndisclosed10 - 49Joliet, IL
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Call Center Services25% Virtual receptionist40% Other
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