Top US Virtual Receptionist Companies
From coast-to-coast coverage to bilingual support, U.S. virtual receptionist companies help teams answer every call, book more appointments, and protect revenue after hours. In hubs like New York, Austin, and the Bay Area, providers pair trained agents with tight SLAs, HIPAA- and PCI-aware workflows, and integrations for tools like HubSpot, Salesforce, Clio, and ServiceTitan.
Clutch simplifies your shortlist with verified reviews, detailed service profiles, and transparent pricing data so you can hire with confidence. Use filters for budget, industry, languages, team size, and 24/7 availability to match the right partner to your call volume and tech stack. Whether you’re a startup or a multi-location brand, you’ll find live receptionist services, virtual answering service for small business, and virtual front desk solutions built for U.S. customers.
Start exploring these additional directories:
• Top Virtual Receptionist Companies
• Virtual Receptionist Companies in San Francisco
• Virtual Receptionist Companies in New York
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves United StatesServices provided
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See all 45 projectsPrialto is a company specializing in Contact Center Services and Customer Support Services, offering administrative and customer service solutions. Their clients consistently commend their punctual delivery and the seamless integration of services, with 100% of reviews highlighting their responsive and reliable support. Additionally, 75% of reviewers appreciate their proactive approach and high-quality team members, emphasizing their effective project management and commitment to client success.
Undisclosed< $25 / hr50 - 249Serves United StatesServices provided
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See all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.
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$1,000+$150 - $199 / hr50 - 249Provo, UT
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Located in Provo, Utah, CallForce is a phone answering service. Launched in 2016, the team focuses on Call Center Services.
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$1,000+$25 - $49 / hr10 - 49Austin, TX
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Established in 1948, Hastings Humans is a telephone answering service. The firm provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Irvine, CA
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Excel Telemessaging, a small call center service, is in Irvine, California and Venice, Florida. The team focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Bohemia, NY
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Business Consulting company XyberMed offers Business Consulting and Call Center Services. They were launched in 2014.
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$1,000+< $25 / hr50 - 249Miami, FL
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Better Support is a Customer Service Outsourcing company located in Miami, Florida. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Santa Monica, CA
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Calltastic is a Business Consulting company located in Santa Monica, California. The team specializes in Business Consulting and Call Center Services.
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$1,000+< $25 / hr2 - 9Palmdale, CA
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See all 1 projectsZ4 Tech Medical Solutions provides comprehensive Contact Center Services, including Medical Billing, Medical Receptionist duties, and handling both Inbound and Outbound Call Center tasks. Reviews highlight their cost-effective pricing, high-quality service, and reliable 24/7 availability. Clients express significant satisfaction with their efficient customer support and seamless project management.
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$1,000+$50 - $99 / hr10 - 49Houston, TX
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Apollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Puyallup, WA
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Cascade Answering Solutions is an answering service. Their small team is in Puyallup, Washington and offers Call Center Services and Customer Service Outsourcing. The agency was launched in 2015.
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$1,000+Undisclosed10 - 49Geneva, IL
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Jyngle is a call center service. The Geneva, Illinois-based agency specializes in Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999Littleton, CO
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See all 1 projectsSalesHive is a company that offers outbound call center services and lead generation. The overall feedback from reviews is overwhelmingly negative, with 100% of reviewers expressing dissatisfaction. Common criticisms include using incorrect client information, poor project management, and an unresponsive attitude towards feedback, resulting in unmet project goals and customer frustration.
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UndisclosedUndisclosed2 - 9Sausalito, CA
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Donna Digital Receptionists is a phone answering service. The Sausalito, California-based agency was launched in 2020. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
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Canon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
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UndisclosedUndisclosed50 - 249Atlanta, GA
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AVOXI is an answering service. They provide Call Center Services and were launched in 2001. The firm is headquartered in Atlanta, Georgia.
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UndisclosedUndisclosed250 - 999Hurst, TX
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Alliance PDMS is a call center service. They are in Hurst, Texas and have midsize team. Their services include Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Carrollton, GA
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Answering service company OmniCall Receptionists is based in Carrollton, Georgia. Founded in 1989, the team provides Call Center Services.
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UndisclosedUndisclosed10 - 49Kemah, TX
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Point of Contact Inc. Is a call center company. Their small team is headquartered in Kemah, Texas. Their services include Call Center Services.
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UndisclosedUndisclosed250 - 999West Hartford, CT
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REVA Global LLC, a telephone answering service, was founded in 2014. The firm specializes in Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Raleigh, NC
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Answering service company and Sales Outsourcing company REVGEN is based in Raleigh, North Carolina. Founded in 2014, the team provides Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed2 - 9Fayetteville, AR
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Alpha Solutions is a call center service. Based in Fayetteville, Arkansas, the company was established in 2019. Their team specializes in Call Center Services.
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UndisclosedUndisclosed250 - 999Fort Worth, TX
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Slingshot by WorkWave is a midsize CRM consulting and SI and answering service company based in Fort Worth, Texas. Their services include CRM consulting and SI and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Brooklyn, NY
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MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999St. Petersburg, FL
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Established in 2016, Bold Business is a telephone answering service. The team offers Call Center Services and Search Engine Optimization.
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$1,000+< $25 / hr50 - 249Sheridan, WY
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VirtualCare Assistants is a midsize Back Office Outsourcing company. They specialize in Back Office Outsourcing and Call Center Services and were launched in 2024.
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UndisclosedUndisclosed10 - 49Mesa, AZ
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Founded in 2023, Vallu is a call center company. The firm provides Call Center Services.
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$1,000+< $25 / hr10 - 49New York, NY
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Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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$1,000+$25 - $49 / hr10 - 49McLean, VA
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See all 1 projectsGoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.
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UndisclosedUndisclosed10 - 49Reno, NV
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Call center company Answerwest Inc was launched in 1987. The company focuses on Call Center Services and Customer Service Outsourcing, and is small.
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$1,000+< $25 / hr10 - 49Olathe, KS
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ECS Virtual Support is a call center. The firm is located in Olathe, Kansas. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Melbourne, FL
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Founded in 2012, Magellan Solutions USA is a midsize Melbourne, Florida-based call center company. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9New York, NY
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MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Punta Gorda, FL
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Joy's Desk is an answering service located in Punta Gorda, Florida. Established in 2021, the team provides Call Center Services.
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$1,000+Undisclosed2 - 9Pittsburgh, PA
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Call Center Authority is an answering service. Their small team of employees is in Pittsburgh, Pennsylvania. Their team specializes in Call Center Services and Staffing.
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$1,000+< $25 / hr50 - 249San Jose, CA
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RCM Centric is an IT managed services company established in 2016. The company focuses on IT managed services and Call Center Services, and is midsize.
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$1,000+< $25 / hr50 - 249New York, NY
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NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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$1,000+< $25 / hr10 - 49Medley, FL
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Kavica Group SAS is a call center service. The Medley, Florida-based agency focuses on Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249San Jose, CA
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See all 1 projectsRPM BPO delivers services focused on booking meetings, lead intake, and closing deals, particularly enhancing inbound lead conversions. Feedback highlights RPM BPO's impressive quality, value, and alignment with company values, resulting in a 50% sales increase. Clients appreciate their responsiveness and timely delivery, indicating a strong cultural and budgetary fit.
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UndisclosedUndisclosed10 - 49Wheat Ridge, CO
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My Call Cloud is a small Business Consulting company. They offer Business Consulting and Call Center Services and were established in 2011.
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UndisclosedUndisclosed50 - 249Old Bridge, NJ
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Front Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
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UndisclosedUndisclosed50 - 249Largo, FL
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EnergyCare, a call center company and Customer Service Outsourcing company, was founded in 2012. The team offers Call Center Services and Customer Service Outsourcing and is in Largo, Florida.
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$1,000+Undisclosed50 - 249Schaumburg, IL
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Allianze BPO Services is a Market Research company. Located in Schaumburg, Illinois, the company was established in 2014. Their team specializes in Market Research and Custom Software Development.
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UndisclosedUndisclosed250 - 999Cerritos, CA
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Bristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Tulare, CA
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Established in 2019, Latest Lead is a data analytics company. The firm offers BI & big data consulting & SI and Business Consulting.
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$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
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Agent360, a telephone answering service and Customer Service Outsourcing company, was launched in 2026. The firm provides Call Center Services and Customer Service Outsourcing, and is small.
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$1,000+Undisclosed2 - 9Tampa, FL
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Hotel QA is a call center service. Located in Tampa, Florida, the company was established in 2023. Their team offers Call Center Services and Business Consulting.
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UndisclosedUndisclosed2 - 9Orlando, FL
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Reception 24/7 is a small Sheffield, England-based answering service company. The team focuses on Call Center Services and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Edina, MN
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A.W. Companies, Inc., an Accounting company, provide Accounting and Staffing. They were launched in 2017.
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$1,000+$25 - $49 / hr50 - 249Houston, TX
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Pro Medical Billing Solutions is a Back Office Outsourcing company. They were founded in 2010, and their services include Back Office Outsourcing and IT managed services.
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$1,000+< $25 / hr50 - 249Rehoboth Beach, DE
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Digitech Outsourcing Solution LLC is a Back Office Outsourcing company. Founded in 2010, the team provides Back Office Outsourcing and Public Relations.
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$5,000+< $25 / hr10 - 49Sheridan, WY
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Call center Nimble acuity is in Sheridan, Wyoming. They offer Call Center Services and Back Office Outsourcing.
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List of the Top 15 United States Virtual Receptionist Companies
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services40% Virtual receptionist70% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services35% Virtual receptionist50% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services45% Virtual receptionist65% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35.4/40.016.6/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services50% Virtual receptionist55% Other -
UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Ability to deliver
32.3/40.014/20 Reviews10/10 Clients & Experience8.3/10 Market PresenceService focus
70% Call Center Services30% Virtual receptionist30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
UndisclosedUndisclosed50 - 249Tampa, FL
Ability to deliver
32.6/40.013.6/20 Reviews9.4/10 Clients & Experience9.6/10 Market PresenceService focus
60% Call Center Services50% Virtual receptionist40% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Ability to deliver
30/40.013/20 Reviews8.8/10 Clients & Experience8.2/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
UndisclosedUndisclosed250 - 999Portland, OR
Ability to deliver
30.8/40.015/20 Reviews5.9/10 Clients & Experience9.9/10 Market PresenceService focus
80% Call Center Services40% Virtual receptionist20% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
33.6/40.016.8/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services33% Virtual receptionist -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
33.8/40.017/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
15% Call Center Services30% Virtual receptionist85% Other -
$50,000+< $25 / hr1,000 - 9,999Duluth, GA
Ability to deliver
30.3/40.016.2/20 Reviews8.7/10 Clients & Experience5.4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
Undisclosed< $25 / hr50 - 249Duluth, GA
Ability to deliver
31.5/40.015/20 Reviews6.6/10 Clients & Experience9.8/10 Market PresenceService focus
80% Call Center Services37% Virtual receptionist20% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
Undisclosed< $25 / hr50 - 249Salt Lake City, UT
Ability to deliver
29.2/40.014.6/20 Reviews7.1/10 Clients & Experience7.5/10 Market PresenceService focus
100% Call Center Services50% Virtual receptionist -
UndisclosedUndisclosed50 - 249Margate, FL
Ability to deliver
32.6/40.016/20 Reviews7.4/10 Clients & Experience9.2/10 Market PresenceService focus
60% Call Center Services15% Virtual receptionist40% Other -
UndisclosedUndisclosed50 - 249Nesconset, NY
Ability to deliver
30.2/40.016.2/20 Reviews5.6/10 Clients & Experience8.4/10 Market PresenceService focus
60% Call Center Services34% Virtual receptionist40% Other -
UndisclosedUndisclosed10 - 49Columbus, GA
Ability to deliver
29.3/40.016.2/20 Reviews6.9/10 Clients & Experience6.2/10 Market PresenceService focus
100% Call Center Services50% Virtual receptionist -
$5,000+< $25 / hr250 - 999Miami Beach, FL
Ability to deliver
32.9/40.016/20 Reviews9.6/10 Clients & Experience7.2/10 Market PresenceService focus
10% Call Center Services25% Virtual receptionist90% Other -
UndisclosedUndisclosed250 - 999Tallahassee, FL
Ability to deliver
27/40.015.8/20 Reviews2.4/10 Clients & Experience8.8/10 Market PresenceService focus
90% Call Center Services40% Virtual receptionist10% Other -
UndisclosedUndisclosed50 - 249Butler, NJ
Ability to deliver
29.3/40.016.2/20 Reviews5.7/10 Clients & Experience7.4/10 Market PresenceService focus
90% Call Center Services33% Virtual receptionist10% Other -
$1,000+< $25 / hr50 - 249Philadelphia, PA
Ability to deliver
31.9/40.016.2/20 Reviews9.8/10 Clients & Experience6/10 Market PresenceService focus
25% Call Center Services30% Virtual receptionist75% Other -
Undisclosed< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
27.3/40.015.6/20 Reviews3.6/10 Clients & Experience8.1/10 Market PresenceService focus
100% Call Center Services49% Virtual receptionist -
Undisclosed< $25 / hr250 - 999Bernards, NJ
Ability to deliver
28.4/40.016/20 Reviews7.4/10 Clients & Experience5/10 Market PresenceService focus
75% Call Center Services25% Virtual receptionist25% Other -
$50,000+Undisclosed1,000 - 9,999American Fork, UT
Ability to deliver
30.7/40.017.2/20 Reviews3.9/10 Clients & Experience9.6/10 Market PresenceService focus
20% Call Center Services10% Virtual receptionist80% Other -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
30.7/40.015.6/20 Reviews8.5/10 Clients & Experience6.6/10 Market PresenceService focus
50% Call Center Services20% Virtual receptionist50% Other -
UndisclosedUndisclosed250 - 999Chicago, IL
Ability to deliver
27.4/40.016.6/20 Reviews5.1/10 Clients & Experience5.7/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$1,000+< $25 / hr250 - 999Walnut, CA
Ability to deliver
25.3/40.016.4/20 Reviews2.3/10 Clients & Experience6.6/10 Market PresenceService focus
25% Call Center Services50% Virtual receptionist75% Other
Latest Virtual Receptionist Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
U.S. Virtual Receptionist Services FAQs
Hiring a U.S. based virtual receptionist team keeps your customer experience aligned with local expectations and regulations. These dedicated firms offer advantages such as:
- Native English support with strong coverage for Spanish and other languages common in U.S. markets
- Compliance familiarity
- Time-zone alignment across ET–PT for true 24/7/365 or extended business hours
- Deep integrations with U.S. tools
- Local number porting, emergency handoffs, and on-call escalation that mirror U.S. operations
If you rely on appointments, intake, or high-value calls, U.S.-based live receptionist services reduce missed opportunities while protecting brand reputation.
Pricing typically depends on minutes, channels, and coverage. Based on Clutch’s data, clients can expect:
- Starter plans: $150 – $600 per month for 50–250 minutes
- Per-minute rates: $1.00 – $2.50+ (watch for 30–60 second billing increments and rounding rules)
- Per-call pricing: $0.80 – $3.00 where available
- 24/7 or higher-volume plans: $600 – $2,500+ per month
- Dedicated agent or team: $3,000 – $5,500+ per full-time agent/month
- Add-ons: appointment scheduling, CRM/EMR integrations, bilingual handling, SMS/chat, and complex scripting
Tip: For a virtual answering service for small business, estimate monthly minutes from your current call logs, then add a 10%–20% buffer for seasonality.
Most virtual receptionist providers tailor scripts, compliance, and integrations by sector. These firms support markets and verticals such as:
- Healthcare and dental – HIPAA-aware intake, insurance verification, EMR-friendly handoffs
- Legal – conflict checks, case-intake triage, Clio/PracticePanther calendars
- Home services and property management – dispatch protocols, on-call rotation, ServiceTitan/Housecall Pro
- Real estate – lead capture, showing coordination, CRM follow-ups
- Financial services – identity verification, appointment setting, secure payment handling
- E-commerce and retail – order status, returns guidance, live chat escalations
- SaaS and tech startups – tier-0/1 support, ticket creation, status updates
- Professional services – consultation scheduling and form completion
- Define your project’s specific requirements and objectives — overflow vs. 24/7, new lead capture, appointment setting, payments, or basic support
- Set your SLAs — average speed of answer, first-call resolution, escalation paths, and callback timing
- Confirm integrations — calendars, CRMs/EMRs, payment gateways, and ticketing
- Review staffing model — shared vs. dedicated agents, concurrency, and training cadence
- Validate QA and reporting — call recordings/transcripts, monthly scorecards, dashboards, and coaching
- Test before you sign — run a 2–4 week pilot with clear success metrics and script iterations
- Ask for proof of work — case studies, references, and security posture
Maximize the directories and resources available on Clutch to find trusted firms for your project. Streamline your search by filtering options by pricing, client reviews, and industry expertise.
- Long lock-ins (12+ months) before a pilot or performance review
- Vague billing (no clarity on increments, after-hours rates, or transfer fees)
- No call recordings/transcripts or limited QA visibility
- Inflexible scripts and slow iteration cycles
- No documented security controls or unwillingness to sign a BAA for healthcare work
- High agent concurrency with poor average speed of answer (>60 seconds) and missed-SLA penalties that don’t favor the client
- Weak integration support or manual, error-prone handoffs
Part of mitigating risks is proactivity when evaluating potential partners. Identifying and avoiding these red flags early prevents headaches and costly mishaps.