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Top Virtual Receptionist Services in Washington DC

Ratings Updated: January 17, 2026
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1 Leaders 13 Contenders

14 Companies

Country: United States
State: District of Columbia
City: Washington
Inbound Services: Virtual receptionist

List of the Top Washington DC Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Prialto Logotype

    Prialto

    5.0 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Washington, DC

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.

    See all 44 projects
    1 of 1 Virtual receptionist reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Virtual receptionist Experience

    Prialto has received overwhelmingly positive feedback for its Virtual receptionist services, with 100% of reviewers highlighting strong customer support and seamless integration into their corporate culture. Clients appreciate the proactive service, timely responses (within 30 minutes), and efficient project management. Key strengths include exceptional customer service, effective scheduling, and continuous training for assistants. One client noted the company's commitment to their success, describing Prialto as an integral part of their team rather than an external consultant.

    Read Most Recent Review
    3 of 3 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Mental Health Counseling Firm

    5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read more
    Read 3 Reviews

    Industry Experience

    The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.

    Read All Reviews

    Select Industry to see insights

    Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks

    View projects from:

    United States (36) Canada (1) England (1)
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    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Washington, DC

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 52 projects
    18 of 50 Call Center Services reviews are 5 stars
    Less than $10,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read 50 Reviews

    Industry Experience

    Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.

    Read All Reviews

    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

    View projects from:

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  • GoVivace Inc Logotype

    5.0 1 review
    $1,000+
    $25 - $49 / hr
    10 - 49
    McLean, VA

    Services provided

    10% Call Center Services
    35% AI Consulting
    35% AI Development +2
    10% Customer Service Outsourcing
    10% Transcription

    Focus Areas

    65% Virtual receptionist
    20% Answering services
    15% Inbound appointment scheduling

    GoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.

    See all 1 projects
    View Profile
  • PerfectBPOSolutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Fairfax, VA

    Services provided

    30% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +3
    10% Advertising
    10% Business Consulting
    10% Marketing Strategy

    Focus Areas

    30% Virtual receptionist
    50% Answering services
    20% Inbound appointment scheduling

    Call center company PerfectBPOSolutions is in Fairfax, Virginia. Launched in 2021, the team provides Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • VECRA, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Lanham, MD

    Services provided

    20% Call Center Services
    20% Recruiting
    20% Staffing +4
    10% AI Consulting
    10% AI Development
    10% Transcription
    10% Translation

    Focus Areas

    40% Virtual receptionist
    60% Answering services

    VECRA, Inc. Is a small Kilmarnock, Virginia-based call center company. The team specializes in Call Center Services and Staffing.

    Read more

    Lanham, MD

    BECO Office Park 4640 Forbes Boulevard, Suite 120B
    Lanham, MD 20706

    1

    +1-240-331-5301

    See All Locations (1)
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  • United Mass Tort Marketing Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Bethesda, MD

    Services provided

    20% Call Center Services
    20% Direct Marketing
    20% Media Planning & Buying +2
    20% Pay Per Click
    20% Social Media Marketing

    Focus Areas

    30% Virtual receptionist
    40% Answering services
    30% Inbound appointment scheduling

    Direct Marketing company United Mass Tort Marketing is based in Bethesda, Maryland. They specialize in Direct Marketing and Media Planning & Buying.

    Read more
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  • Epsilon Inc Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Arlington, VA

    Services provided

    25% Call Center Services
    25% Cloud Consulting & SI
    25% Cybersecurity +1
    25% IT Managed Services

    Focus Areas

    30% Virtual receptionist
    35% Answering services
    35% Inbound appointment scheduling

    Epsilon Inc is a Weaverville, North Carolina-based cloud consulting & SI company. Their services include cloud consulting & SI and Cybersecurity.

    Read more

    Arlington, VA

    2231 Crystal Drive Ste. 205
    Arlington, VA 22202

    1

    828-398-5400

    See All Locations (3)
    View Profile
  • Avilamb Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Arlington, VA

    Services provided

    20% Call Center Services
    20% AI Development
    20% BI & Big Data Consulting & SI +2
    20% CRM Consulting and SI
    20% Cloud Consulting & SI

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Established in 2006, Avilamb is a big data company. The agency offers BI & big data consulting & SI and cloud consulting & SI.

    Read more
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  • Results impact llc Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Columbia, MD

    Services provided

    10% Call Center Services
    30% Social Media Marketing
    10% Branding +8
    10% Content Marketing
    10% Sales Outsourcing
    5% Back Office Outsourcing
    5% Customer Service Outsourcing
    5% Digital Strategy
    5% Marketing Strategy
    5% Pay Per Click
    5% Search Engine Optimization

    Focus Areas

    25% Virtual receptionist
    50% Inbound appointment scheduling
    25% Answering services

    Results impact llc is a small Severn, Maryland-based social media marketing company. The team provides Social Media Marketing and Branding.

    Read more

    Columbia, MD

    5457 Twin Knolls Road
    Columbia, MD 21045

    16 - 20

    +12408855309

    See All Locations (2)
    View Profile
  • HiLivePro (Officense) Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Baltimore, MD

    Services provided

    45% Call Center Services
    25% Commercial Brokerage Services
    10% Back Office Outsourcing +4
    10% Customer Service Outsourcing
    4% Business Consulting
    3% Transcription
    3% Translation

    Focus Areas

    30% Virtual receptionist
    40% Answering services
    30% Inbound appointment scheduling

    HiLivePro (Officense) is a call center service launched in 2005. The team provides Call Center Services and Commercial Brokerage Services and is in Baltimore, Maryland.

    Read more
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  • Cheryl Jefferson & Associates, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Fulton, MD

    Services provided

    10% Call Center Services
    60% Accounting
    20% Financial Consulting +1
    10% Back Office Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Founded in 2003, Cheryl Jefferson & Associates, LLC is a small Fulton, Maryland-based Accounting company. Their team specializes in Accounting and Financial Consulting.

    Read more
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  • VirtuAssistPlus Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Towson, MD

    Services provided

    15% Call Center Services
    20% Accounting
    15% Back Office Outsourcing +5
    10% Content Moderation Services
    10% Customer Service Outsourcing
    10% Digital Asset Management
    10% Environmental Consulting
    10% Sales Outsourcing

    Focus Areas

    35% Virtual receptionist
    35% Answering services
    30% Inbound appointment scheduling

    VirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.

    Read more
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  • A Personal Answering Service Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Baltimore, MD

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Focus Areas

    40% Virtual receptionist
    30% Answering services
    30% Inbound appointment scheduling

    A Personal Answering Service is a small call center company founded in 1985. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • The Nolan Group, LLC. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Baltimore, MD

    Services provided

    10% Call Center Services
    15% Business Consulting
    10% Branding +8
    10% Corporate Training & Coaching
    10% Document Digitization & Management
    10% Event Management
    10% Event Marketing
    10% HR Consulting
    5% Marketing Strategy
    5% Video Production
    5% Web Design

    Focus Areas

    30% Virtual receptionist
    40% Answering services
    30% Inbound appointment scheduling

    The Nolan Group, LLC. Is a Business Consulting company. The team is located in Baltimore, Maryland, and their services include Business Consulting and Branding.

    Read more
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  • OFFICENSE Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Baltimore, MD

    Services provided

    30% Call Center Services
    70% Commercial Property Management

    Focus Areas

    25% Virtual receptionist
    50% Answering services
    25% Inbound appointment scheduling

    OFFICENSE is a Commercial Property Management company. They were founded in 2005 and provide Commercial Property Management and Call Center Services.

    Read more
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  • Cool & Associates LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Westminster, MD

    Services provided

    10% Call Center Services
    20% Marketing Strategy
    10% Branding +7
    10% Business Consulting
    10% Corporate Training & Coaching
    10% Event Marketing
    10% Media Planning & Buying
    10% Translation
    7% Recruiting
    3% Staffing

    Focus Areas

    30% Virtual receptionist
    40% Answering services
    30% Inbound appointment scheduling

    Marketing Strategy company Cool & Associates LLC is based in Westminster, Maryland. The team provides Marketing Strategy and Branding.

    Read more
    View Profile

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1 GoVivace Inc

List of the Top 1 Washington DC Virtual Receptionist Companies

  1. GoVivace Inc Logotype

    GoVivace Inc

    $1,000+
    $25 - $49 / hr
    10 - 49
    McLean, VA

    Ability to deliver

    5.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    10% Call Center Services
    65% Virtual receptionist
    90% Other
    View Profile Visit Website
  2. PerfectBPOSolutions Logotype

    PerfectBPOSolutions

    Undisclosed
    Undisclosed
    10 - 49
    Fairfax, VA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    30% Virtual receptionist
    70% Other
    View Profile Visit Website
  3. VECRA, Inc. Logotype

    VECRA, Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Kilmarnock, VA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    40% Virtual receptionist
    80% Other
    View Profile Visit Website
  4. United Mass Tort Marketing Logotype

    United Mass Tort Marketing

    Undisclosed
    Undisclosed
    2 - 9
    Bethesda, MD

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    30% Virtual receptionist
    80% Other
    View Profile Visit Website
  5. Epsilon Inc Logotype

    Epsilon Inc

    Undisclosed
    Undisclosed
    50 - 249
    Weaverville, NC

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    30% Virtual receptionist
    75% Other
    View Profile Visit Website
  6. Avilamb Logotype

    Avilamb

    Undisclosed
    Undisclosed
    2 - 9
    Arlington, VA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    50% Virtual receptionist
    80% Other
    View Profile Visit Website
  7. Results impact llc Logotype

    Results impact llc

    $1,000+
    < $25 / hr
    10 - 49
    Severn, MD

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    10% Call Center Services
    25% Virtual receptionist
    90% Other
    View Profile Visit Website
  8. HiLivePro (Officense) Logotype

    HiLivePro (Officense)

    $1,000+
    $25 - $49 / hr
    2 - 9
    Baltimore, MD

    Ability to deliver

    4.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.6/10 Market Presence

    Service focus

    45% Call Center Services
    30% Virtual receptionist
    55% Other
    View Profile Visit Website
  9. Cheryl Jefferson & Associates, LLC Logotype

    Cheryl Jefferson & Associates, LLC

    Undisclosed
    Undisclosed
    2 - 9
    Fulton, MD

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Call Center Services
    50% Virtual receptionist
    90% Other
    View Profile Visit Website
  10. VirtuAssistPlus Logotype

    VirtuAssistPlus

    $1,000+
    < $25 / hr
    50 - 249
    Towson, MD

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    1.4/10 Clients & Experience
    4/10 Market Presence

    Service focus

    15% Call Center Services
    35% Virtual receptionist
    85% Other
    View Profile Visit Website
  11. A Personal Answering Service Logotype

    A Personal Answering Service

    $1,000+
    $25 - $49 / hr
    2 - 9
    Baltimore, MD

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    70% Call Center Services
    40% Virtual receptionist
    30% Other
    View Profile Visit Website
  12. The Nolan Group, LLC. Logotype

    The Nolan Group, LLC.

    Undisclosed
    Undisclosed
    10 - 49
    Baltimore, MD

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Call Center Services
    30% Virtual receptionist
    90% Other
    View Profile Visit Website
  13. OFFICENSE Logotype

    OFFICENSE

    Undisclosed
    Undisclosed
    2 - 9
    Baltimore, MD

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    25% Virtual receptionist
    70% Other
    View Profile Visit Website
  14. Cool & Associates LLC Logotype

    Cool & Associates LLC

    Undisclosed
    Undisclosed
    10 - 49
    Westminster, MD

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    10% Call Center Services
    30% Virtual receptionist
    90% Other
    View Profile Visit Website

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How to Build a Budget for Call Center Services [With Template]

Updated December 3, 2025
Sydney Wess

Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

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Guide to Call Center Outsourcing

Updated December 18, 2024
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Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.

Call Center Outsourcing
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How To Hire a Call Center in 4 Steps

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Looking to hire a call center? Connecting with a reliable team has never been easier— check out our quick 4-step process to find the perfect partnership.

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