Call Center Services PROJECT HIGHLIGHT
Top Virtual Receptionist Services in Washington DC
14 Companies
List of the Top Washington DC Virtual Receptionist Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Washington, DCServices provided
10% Call Center Services70% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
Prialto offers Customer Support Services, providing administrative and call handling solutions. Reviews indicate an impressive 100% satisfaction rate, with clients highlighting their seamless integration, reliable backup support, and strong project management. Key strengths include executive support, customer service, and proactive responsiveness, making them an integral partner for businesses seeking efficient telephonic support.
3 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costWas this helpful?
8 of 9 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costReviewed 9 times in the past 6 months
Recent reviews of Prialto highlight their exceptional service and responsiveness, with clients praising the proactive nature of their assistants and effective project management. Notable feedback includes a client gaining 10 hours weekly to focus on high-impact tasks and another achieving zero unread emails. Clients appreciate the company's emphasis on structured processes and backup support, ensuring continuity in service. Overall sentiment is overwhelmingly positive, with satisfaction expressed across various aspects of their offerings.
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Undisclosed< $25 / hr50 - 249Serves Washington, DCServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Reviews mention Communicative
Clients consistently highlight VoiceNation's outstanding communication, noting their prompt responses to inquiries and issues. One reviewer emphasized the company's eagerness to adapt their services to meet specific needs, stating they reply almost immediately to requests. The ability to build a custom system was particularly impressive, showcasing their commitment to effective collaboration. Overall, feedback indicates a strong sentiment of satisfaction regarding VoiceNation's communicative approach, with clients feeling supported throughout their engagement.
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Answering Services for Catering Company
5.0 Nov 26, 2019After the initial stage, one of their representatives got in touch with me and started organizing. I have my own number with them that I can call. My account manager gets back to me within the day or by the next day. If it’s urgent and she’s not available, someone else gets back to me. There’s never been a communication issue.
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Call Center Services for Medical Staffing and Recruiting Co.
5.0 Apr 8, 2022They’re outstanding with communication. They reply almost immediately to any requests of problems that we have and come up with answers very quickly. They manage our account through a dashboard on their side, but we don’t use any outside tools.
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18 of 50 Call Center Services reviews are 5 starsLess than $10,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
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Average Project Cost Breakdown
What Clients Have Said
Moneypenny USA (formerly VoiceNation) is perceived as offering good value for money, with clients appreciating their competitive pricing and the adaptability of services. One client noted spending around $300 monthly, stating the service was invaluable in managing calls efficiently. Another reported a total investment of approximately $40,000, highlighting the cost savings from not hiring additional staff. Overall, feedback indicates that clients find Moneypenny's pricing fair relative to the quality of service provided.
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$1,000+$25 - $49 / hr10 - 49McLean, VA
Services provided
10% Call Center Services35% AI Consulting35% AI Development +210% Customer Service Outsourcing10% TranscriptionFocus Areas
65% Virtual receptionist20% Answering services15% Inbound appointment schedulingGoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.
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UndisclosedUndisclosed10 - 49Fairfax, VA
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +310% Advertising10% Business Consulting10% Marketing StrategyFocus Areas
30% Virtual receptionist50% Answering services20% Inbound appointment schedulingCall center company PerfectBPOSolutions is in Fairfax, Virginia. Launched in 2021, the team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Bethesda, MD
Services provided
20% Call Center Services20% Direct Marketing20% Media Planning & Buying +220% Pay Per Click20% Social Media MarketingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingDirect Marketing company United Mass Tort Marketing is based in Bethesda, Maryland. They specialize in Direct Marketing and Media Planning & Buying.
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UndisclosedUndisclosed50 - 249Arlington, VA
Services provided
25% Call Center Services25% Cloud Consulting & SI25% Cybersecurity +125% IT Managed ServicesFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingEpsilon Inc is a Weaverville, North Carolina-based cloud consulting & SI company. Their services include cloud consulting & SI and Cybersecurity.
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UndisclosedUndisclosed2 - 9Arlington, VA
Services provided
20% Call Center Services20% AI Development20% BI & Big Data Consulting & SI +220% CRM Consulting and SI20% Cloud Consulting & SIFocus Areas
50% Virtual receptionist50% Answering servicesEstablished in 2006, Avilamb is a big data company. The agency offers BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Lanham, MD
Services provided
20% Call Center Services20% Recruiting20% Staffing +410% AI Consulting10% AI Development10% Transcription10% TranslationFocus Areas
40% Virtual receptionist60% Answering servicesVECRA, Inc. Is a small Kilmarnock, Virginia-based call center company. The team specializes in Call Center Services and Staffing.
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$1,000+< $25 / hr10 - 49Severn, MD
Services provided
10% Call Center Services30% Social Media Marketing10% Branding +810% Content Marketing10% Sales Outsourcing5% Back Office Outsourcing5% Customer Service Outsourcing5% Digital Strategy5% Marketing Strategy5% Pay Per Click5% Search Engine OptimizationFocus Areas
25% Virtual receptionist50% Inbound appointment scheduling25% Answering servicesResults impact llc is a small Severn, Maryland-based social media marketing company. The team provides Social Media Marketing and Branding.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
45% Call Center Services25% Commercial Brokerage Services10% Back Office Outsourcing +410% Customer Service Outsourcing4% Business Consulting3% Transcription3% TranslationFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingHiLivePro (Officense) is a call center service launched in 2005. The team provides Call Center Services and Commercial Brokerage Services and is in Baltimore, Maryland.
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UndisclosedUndisclosed2 - 9Fulton, MD
Services provided
10% Call Center Services60% Accounting20% Financial Consulting +110% Back Office OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesFounded in 2003, Cheryl Jefferson & Associates, LLC is a small Fulton, Maryland-based Accounting company. Their team specializes in Accounting and Financial Consulting.
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$1,000+< $25 / hr50 - 249Towson, MD
Services provided
15% Call Center Services20% Accounting15% Back Office Outsourcing +510% Content Moderation Services10% Customer Service Outsourcing10% Digital Asset Management10% Environmental Consulting10% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingVirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
40% Virtual receptionist30% Answering services30% Inbound appointment schedulingA Personal Answering Service is a small call center company founded in 1985. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
10% Call Center Services15% Business Consulting10% Branding +810% Corporate Training & Coaching10% Document Digitization & Management10% Event Management10% Event Marketing10% HR Consulting5% Marketing Strategy5% Video Production5% Web DesignFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingThe Nolan Group, LLC. Is a Business Consulting company. The team is located in Baltimore, Maryland, and their services include Business Consulting and Branding.
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
30% Call Center Services70% Commercial Property ManagementFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingOFFICENSE is a Commercial Property Management company. They were founded in 2005 and provide Commercial Property Management and Call Center Services.
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UndisclosedUndisclosed10 - 49Westminster, MD
Services provided
10% Call Center Services20% Marketing Strategy10% Branding +710% Business Consulting10% Corporate Training & Coaching10% Event Marketing10% Media Planning & Buying10% Translation7% Recruiting3% StaffingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingMarketing Strategy company Cool & Associates LLC is based in Westminster, Maryland. The team provides Marketing Strategy and Branding.
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List of the Top 1 Washington DC Virtual Receptionist Companies
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$1,000+$25 - $49 / hr10 - 49McLean, VA
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services65% Virtual receptionist90% Other -
UndisclosedUndisclosed10 - 49Fairfax, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services30% Virtual receptionist70% Other -
UndisclosedUndisclosed2 - 9Bethesda, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services30% Virtual receptionist80% Other -
UndisclosedUndisclosed50 - 249Arlington, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services30% Virtual receptionist75% Other -
UndisclosedUndisclosed2 - 9Arlington, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
UndisclosedUndisclosed10 - 49Lanham, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services40% Virtual receptionist80% Other -
$1,000+< $25 / hr10 - 49Severn, MD
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services25% Virtual receptionist90% Other -
$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
45% Call Center Services30% Virtual receptionist55% Other -
UndisclosedUndisclosed2 - 9Fulton, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$1,000+< $25 / hr50 - 249Towson, MD
Ability to deliver
5.3/40.00/20 Reviews1.4/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services40% Virtual receptionist30% Other -
UndisclosedUndisclosed10 - 49Baltimore, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services30% Virtual receptionist90% Other -
UndisclosedUndisclosed2 - 9Baltimore, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services25% Virtual receptionist70% Other -
UndisclosedUndisclosed10 - 49Westminster, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services30% Virtual receptionist90% Other
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