Top Virtual Receptionist Services in Washington DC
1 Leaders 13 Contenders
14 Companies
List of the Top Washington DC Virtual Receptionist Companies
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$1,000+< $25 / hr250 - 999Serves Washington, DCServices provided
10% Call Center Services70% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
See all 45 projectsPrialto is a proficient provider of Customer Support Services, offering a range of tasks including executive support, scheduling, and customer service relations. Their reviews highlight a 100% positive feedback rate, emphasizing their timeliness, effective communication, and seamless integration into clients' workflows. Prialto's strengths include reliable backup support and a proactive approach to enhancing productivity and customer service.
Reviews mention Timely
Overall sentiment regarding timeliness in client feedback is overwhelmingly positive. Clients consistently highlight Prialto's ability to deliver tasks promptly and efficiently. For instance, one client noted that their assistant completed all work in a 'timely, accurate manner,' while another stated that all items were delivered 'on time or ahead of schedule.' Clients appreciate the proactive communication and responsiveness, with many emphasizing that Prialto's team effectively manages deadlines and adapts to changing needs.-
Operational & Admin Assistance for Security Services Company
5.0 Oct 13, 2023They delivered tasks set in a timely manner. They integrated well within our team's communication via Slack and responded promptly to any needs.
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HR, R&D & Customer Service Support for Green Technology Co
5.0 Sep 5, 2023Prialto is consistently responsive in 30 minutes or less during working hours. Everything is delivered on time, consistently exceeding expectations.
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Admin Support Staff Augmentation for Internacional Tech Co
5.0 Oct 8, 2021Their response time is excellent. They have dedicated hours, and they’ve super responsive during those hours. Their staff responds even at night or weekends unless they’re on vacation.
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Administrative Assistance & Support for Religious Nonprofit
5.0 Dec 5, 2024Yes, they have been amazing. Very timely in communication and on top of administrative tasks.
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Back-Office Outsourcing for Multi-Industry Enterprise
5.0 Dec 10, 2024I am on time, on location, and time is organized in the future. Describe their project management. Did they deliver items on time? How did they respond to your needs? yes.
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1 of 1 reviews is 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews highlight Prialto's effective support in managing tasks such as audits and email management, enabling clients to utilize their executive teams more strategically. Clients praise the company's timely delivery and proactive communication, noting the impressive quality of team members assigned to their accounts. Overall sentiment is highly positive, with no significant areas for improvement mentioned, reinforcing Prialto's reputation as a reliable partner in business services.Was this helpful?
1 of 1 Virtual receptionist reviews is 5 stars$10,000 – $49,000 avg. project costVirtual receptionist Experience
Prialto has received overwhelmingly positive feedback for its virtual receptionist services, with 100% of reviewers commenting on their exceptional customer support and seamless integration into corporate cultures. Clients appreciate the proactive assistance, quick response times, and commitment to enhancing productivity. Notably, 90% of feedback highlights the effectiveness in managing customer inquiries and supporting executive tasks. Clients were particularly impressed by the personal touch and dedication of Prialto team members, indicating a strong fit and satisfaction with the service.
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4 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
HR, R&D & Customer Service Support for Green Technology Co
5.0 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D Read moreWas this helpful?
Undisclosed< $25 / hr50 - 249Serves Washington, DCServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Moneypenny USA indicate a mixed sentiment among clients. While the onboarding process and initial customer service received praise, concerns were raised regarding inconsistent service quality and communication post-engagement. One client noted satisfactory delivery of services but expressed dissatisfaction with unexpected charges. Overall, clients appreciated the responsiveness of the team but highlighted the need for improved consistency in service and clearer terms.Was this helpful?
4 of 5 Virtual receptionist reviews are 5 starsLess than $10,000 avg. project costVirtual receptionist Experience
Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.
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Industry Experience
Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.
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Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Energy & natural resources Hospitality & leisure Retail Telecommunications Information technology Advertising & marketing Manufacturing Education Business services ConstructionWas this helpful?
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$1,000+$25 - $49 / hr10 - 49McLean, VA
Services provided
10% Call Center Services35% AI Consulting35% AI Development +210% Customer Service Outsourcing10% TranscriptionFocus Areas
65% Virtual receptionist20% Answering services15% Inbound appointment schedulingSee all 1 projectsGoVivace Inc specializes in Speech Analytics and Auto QA solutions for contact centers and BPOs. Reviewers commend the company for its reliable and efficient solutions, professional project management, and excellent support. However, some suggest that clearer progress updates could enhance the client experience.
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UndisclosedUndisclosed10 - 49Fairfax, VA
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +310% Advertising10% Business Consulting10% Marketing StrategyFocus Areas
30% Virtual receptionist50% Answering services20% Inbound appointment schedulingCall center company PerfectBPOSolutions is in Fairfax, Virginia. Launched in 2021, the team provides Call Center Services and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Catonsville, MD
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
30% Virtual receptionist50% Answering services20% Inbound appointment schedulingZayup LLC is a midsize call center launched in 2021. Their team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Arlington, VA
Services provided
25% Call Center Services25% Cloud Consulting & SI25% Cybersecurity +125% IT Managed ServicesFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingEpsilon Inc is a Weaverville, North Carolina-based cloud consulting & SI company. Their services include cloud consulting & SI and Cybersecurity.
Read moreSee All Locations (3)Arlington, VA
2231 Crystal Drive Ste. 205
Arlington, VA 222021
828-398-5400
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UndisclosedUndisclosed2 - 9Arlington, VA
Services provided
20% Call Center Services20% AI Development20% BI & Big Data Consulting & SI +220% CRM Consulting and SI20% Cloud Consulting & SIFocus Areas
50% Virtual receptionist50% Answering servicesEstablished in 2006, Avilamb is a big data company. The agency offers BI & big data consulting & SI and cloud consulting & SI.
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UndisclosedUndisclosed10 - 49Lanham, MD
Services provided
20% Call Center Services20% Recruiting20% Staffing +410% AI Consulting10% AI Development10% Transcription10% TranslationFocus Areas
40% Virtual receptionist60% Answering servicesVECRA, Inc. Is a small Kilmarnock, Virginia-based call center company. The team specializes in Call Center Services and Staffing.
Read moreSee All Locations (3)Lanham, MD
BECO Office Park 4640 Forbes Boulevard, Suite 120B
Lanham, MD 207061
+1-240-331-5301
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$1,000+< $25 / hr10 - 49Severn, MD
Services provided
10% Call Center Services30% Social Media Marketing10% Branding +810% Content Marketing10% Sales Outsourcing5% Back Office Outsourcing5% Customer Service Outsourcing5% Digital Strategy5% Marketing Strategy5% Pay Per Click5% Search Engine OptimizationFocus Areas
25% Virtual receptionist50% Inbound appointment scheduling25% Answering servicesResults impact llc is a small Severn, Maryland-based social media marketing company. The team provides Social Media Marketing and Branding.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
45% Call Center Services25% Commercial Brokerage Services10% Back Office Outsourcing +410% Customer Service Outsourcing4% Business Consulting3% Transcription3% TranslationFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingHiLivePro (Officense) is a call center service launched in 2005. The team provides Call Center Services and Commercial Brokerage Services and is in Baltimore, Maryland.
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UndisclosedUndisclosed2 - 9Fulton, MD
Services provided
10% Call Center Services60% Accounting20% Financial Consulting +110% Back Office OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesFounded in 2003, Cheryl Jefferson & Associates, LLC is a small Fulton, Maryland-based Accounting company. Their team specializes in Accounting and Financial Consulting.
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$1,000+< $25 / hr50 - 249Towson, MD
Services provided
15% Call Center Services20% Accounting15% Back Office Outsourcing +510% Content Moderation Services10% Customer Service Outsourcing10% Digital Asset Management10% Environmental Consulting10% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingVirtuAssistPlus, an Accounting company, is based in Towson, Maryland and Harare, Zimbabwe. The team focuses on Accounting and Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Services provided
70% Call Center Services30% Customer Service OutsourcingFocus Areas
40% Virtual receptionist30% Answering services30% Inbound appointment schedulingA Personal Answering Service is a small call center company founded in 1985. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Baltimore, MD
Services provided
10% Call Center Services15% Business Consulting10% Branding +810% Corporate Training & Coaching10% Document Digitization & Management10% Event Management10% Event Marketing10% HR Consulting5% Marketing Strategy5% Video Production5% Web DesignFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingThe Nolan Group, LLC. Is a Business Consulting company. The team is located in Baltimore, Maryland, and their services include Business Consulting and Branding.
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UndisclosedUndisclosed2 - 9Baltimore, MD
Services provided
30% Call Center Services70% Commercial Property ManagementFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingOFFICENSE is a Commercial Property Management company. They were founded in 2005 and provide Commercial Property Management and Call Center Services.
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UndisclosedUndisclosed10 - 49Westminster, MD
Services provided
10% Call Center Services20% Marketing Strategy10% Branding +710% Business Consulting10% Corporate Training & Coaching10% Event Marketing10% Media Planning & Buying10% Translation7% Recruiting3% StaffingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingMarketing Strategy company Cool & Associates LLC is based in Westminster, Maryland. The team provides Marketing Strategy and Branding.
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List of the Top 1 Washington DC Virtual Receptionist Companies
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$1,000+$25 - $49 / hr10 - 49McLean, VA
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
10% Call Center Services65% Virtual receptionist90% Other -
UndisclosedUndisclosed10 - 49Fairfax, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services30% Virtual receptionist70% Other -
$1,000+< $25 / hr50 - 249Catonsville, MD
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
80% Call Center Services30% Virtual receptionist20% Other -
UndisclosedUndisclosed50 - 249Arlington, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
25% Call Center Services30% Virtual receptionist75% Other -
UndisclosedUndisclosed2 - 9Arlington, VA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services50% Virtual receptionist80% Other -
UndisclosedUndisclosed10 - 49Lanham, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services40% Virtual receptionist80% Other -
$1,000+< $25 / hr10 - 49Severn, MD
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
10% Call Center Services25% Virtual receptionist90% Other -
$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
45% Call Center Services30% Virtual receptionist55% Other -
UndisclosedUndisclosed2 - 9Fulton, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
$1,000+< $25 / hr50 - 249Towson, MD
Ability to deliver
5.3/40.00/20 Reviews1.4/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services35% Virtual receptionist85% Other -
$1,000+$25 - $49 / hr2 - 9Baltimore, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Call Center Services40% Virtual receptionist30% Other -
UndisclosedUndisclosed10 - 49Baltimore, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services30% Virtual receptionist90% Other -
UndisclosedUndisclosed2 - 9Baltimore, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
30% Call Center Services25% Virtual receptionist70% Other -
UndisclosedUndisclosed10 - 49Westminster, MD
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
10% Call Center Services30% Virtual receptionist90% Other
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