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Top Virtual Receptionist Services in Houston

Ratings Updated: May 28, 2026

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0 Leaders 9 Contenders

9 Companies

Country: United States

State: Texas

City: Houston

Inbound Services: Virtual receptionist

List of the Top Houston Virtual Receptionist Companies

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Prialto

5.0 45 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Houston, TX

Services provided

10% Call Center Services

70% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

Prialto is a company specializing in Contact Center Services and Customer Support Services, offering administrative and customer service solutions. Their clients consistently commend their punctual delivery and the seamless integration of services, with 100% of reviews highlighting their responsive and reliable support. Additionally, 75% of reviewers appreciate their proactive approach and high-quality team members, emphasizing their effective project management and commitment to client success.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback on Prialto highlights their consistent delivery and efficient project management. A Vice President from a business services company noted their impressive speed of follow-up and the quality of team members assigned, stating, 'They always delivered on time and quickly scheduled follow-up meetings.' Clients appreciate Prialto's alignment with their values and culture, with no significant areas for improvement mentioned, reflecting a strong overall sentiment of satisfaction.
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Industry Experience

Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.
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Consulting Software eCommerce Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (25) Less than $10,000 (5) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.
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1 of 1 Houston-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Houston

Houston-based Call Center Services project highlight

Call Center Services for Mental Health Counseling Firm
5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read more
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Moneypenny USA (formerly VoiceNation)

4.4 53 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves Houston, TX

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.

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Reviews mention Receptive
Clients have expressed a high level of satisfaction with Moneypenny's receptiveness, noting that their team is friendly, timely, and quick to correct mistakes. One client highlighted their ability to acknowledge errors and make necessary adjustments promptly. Similarly, VoiceNation's responsiveness was praised, with clients appreciating their willingness to listen to feedback and improve services. Overall, both companies demonstrate a strong commitment to client communication and adaptability, fostering positive working relationships.

Answering Services for Kick-boxing Fitness Facility

4.0 Sep 25, 2020

They’re friendly, timely, and receptive to my requests. Their team quickly makes corrections. When there’s something wrong, they acknowledge it.
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Industry Experience

VoiceNation has demonstrated strong capabilities across various industries including medical staffing, mental health, business services, real estate, and construction. Clients consistently commend their responsiveness, adaptability, and ability to provide custom solutions tailored to specific needs. In the medical sector, they excel in handling call volumes efficiently, while in business services, their lead sorting has positively impacted client engagement. Overall, the sentiment is highly positive, indicating VoiceNation’s effectiveness as a reliable partner for organizations seeking quality call handling services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications Construction

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Average Project Cost Breakdown

Less than $10,000 (41) $10,000 to $49,000 (8)

What Clients Have Said
Clients generally perceive the company's services as offering good value for money, citing competitive pricing and effective solutions. For instance, one client noted an investment of $40,000 over three years for customized call handling, emphasizing the significant time and resource savings achieved. Another client praised a monthly expenditure of approximately $330, highlighting the high level of customer service received. Overall, the sentiment reflects satisfaction with the cost relative to the quality and responsiveness of service provided.
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This provider is fluent in 2 languages:

English

Spanish

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Southwest Recovery Services

5.0 1 review

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Verified

$5,000+

Undisclosed

10 - 49

Houston, TX

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

30% Virtual receptionist

40% Answering services

30% Inbound appointment scheduling

Southwest Recovery Services is a company specializing in Contact Center Services, particularly focusing on collections and customer care. They effectively manage overdue accounts and negotiate payments with a high success rate of 50%. Reviewers consistently highlight their impressive performance and valuable service, with no identified areas for improvement.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Southwest Recovery Services for their impressive 50% success rate in collections, recovering significant amounts from overdue accounts. A client noted the effective communication and project management, stating that the team has successfully prevented accounts from aging. The owner, Steve, received specific commendation for his sales expertise. Overall, the feedback is highly positive, with no suggested areas for improvement.
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Industry Experience

Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.
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Houston, TX

5718 Westheimer
Houston, TX 77057

+1.832.779.5200

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Apollo Answering Service, LLC

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Houston, TX

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

25% Virtual receptionist

75% Answering services

Apollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.
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Westpark Communications

4.8 4 reviews

Undisclosed

Undisclosed

50 - 249

Spring, TX

Services provided

25% Call Center Services

40% Customer Service Outsourcing

25% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

18% Virtual receptionist

64% Answering services

18% Inbound appointment scheduling

Westpark Communications is a professional Contact Center Services provider specializing in Inbound Call Center, Customer Support Services, and Customer Care Services. They are praised for their excellent communication, attention to detail, and ability to enhance call structures, with approximately 75% of reviewers highlighting their positive impact on customer relationships. However, there are minor concerns about agent turnover affecting response times.

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Reviews mention Communicative
Clients have expressed high satisfaction with Westpark Communications' communication effectiveness. One client noted, "Their communication is great," highlighting the punctuality and responsiveness of their representative, Amy. They appreciated the company's ability to listen and address specific pain points during initial meetings. Additionally, the provision of monthly reports and weekly calls reinforces their commitment to transparent communication. However, concerns were raised regarding the training of new agents, which could impact consistency in customer interactions.

Call Center Services for Air Purification Solution Company

5.0 Jul 7, 2020

I think they’re great. We have a monthly report that they provide us. Amy and I have weekly phone calls. Amy is always on time. If she’s going to be late, she lets me know or we reschedule. Their communication is great.
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Industry Experience

Westpark Communications has demonstrated expertise across diverse industries, particularly in Consumer Products and Real Estate. Feedback highlights their strengths in customer service, effective communication, and innovative solutions. Clients in Consumer Products commend their ability to enhance operational efficiency and revenue, while those in Real Estate appreciate their professionalism and personalized service. Overall, the sentiment is positive, with strong recommendations for businesses seeking reliable call center and back office support.
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Consumer Products Real estate

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Westpark Communications' pricing, describing it as reasonable compared to competitors. One client noted spending approximately $100,000 over several years while feeling the value received was significant, particularly in customer service performance. Another client highlighted an hourly billing structure that effectively saved them around $500 monthly, indicating a strong return on investment. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance of quality service and competitive pricing.
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Tampa, Florida (1) Austin, Texas (1) Burlington, Vermont (1) San Diego, California (1)

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Pro Medical Billing Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Houston, TX

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Finance & Accounting Outsourcing (FAO)

20% IT Managed Services

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Pro Medical Billing Solutions is a Back Office Outsourcing company. They were founded in 2010, and their services include Back Office Outsourcing and IT managed services.
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VoiceLink Communications

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Houston, TX

Services provided

100% Call Center Services

Focus Areas

50% Virtual receptionist

50% Answering services

Telephone answering service VoiceLink Communications was launched in 1990. The small team offers Call Center Services.
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The Heller Group, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Houston, TX

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% IT Managed Services

20% Sales Outsourcing

Focus Areas

20% Virtual receptionist

80% Answering services

Based in Houston, Texas and Norman, Oklahoma, The Heller Group, Inc. Is a small IT managed services company. The team provides IT managed services and Call Center Services.
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Point of Contact Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kemah, TX

Services provided

100% Call Center Services

Focus Areas

100% Virtual receptionist

Point of Contact Inc. Is a call center company. Their small team is headquartered in Kemah, Texas. Their services include Call Center Services.
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Extension 19 Answering Service

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Humble, TX

Services provided

100% Call Center Services

Focus Areas

50% Virtual receptionist

50% Answering services

Extension 19 Answering Service is a call center company. Founded in 1974, the team provides Call Center Services.
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ProVista Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Houston, TX

Services provided

100% Call Center Services

Focus Areas

43% Virtual receptionist

57% Answering services

ProVista Solutions is a call center company. Their small team is in Houston, Texas. Their services include Call Center Services.
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List of the Top Houston Virtual Receptionist Companies

Apollo Answering Service, LLC

$1,000+

$50 - $99 / hr

10 - 49

Houston, TX

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

80% Call Center Services

25% Virtual receptionist

20% Other

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Westpark Communications

Undisclosed

Undisclosed

50 - 249

Spring, TX

Ability to deliver

26.9/40.0

15.6/20 Reviews

3.6/10 Clients & Experience

7.7/10 Market Presence

Service focus

25% Call Center Services

18% Virtual receptionist

75% Other

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Pro Medical Billing Solutions

$1,000+

$25 - $49 / hr

50 - 249

Houston, TX

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

20% Call Center Services

34% Virtual receptionist

80% Other

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VoiceLink Communications

$1,000+

$25 - $49 / hr

10 - 49

Houston, TX

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

50% Virtual receptionist

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The Heller Group, Inc.

Undisclosed

Undisclosed

10 - 49

Houston, TX

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Call Center Services

20% Virtual receptionist

80% Other

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Point of Contact Inc.

Undisclosed

Undisclosed

10 - 49

Kemah, TX

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

100% Virtual receptionist

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Southwest Recovery Services

$5,000+

Undisclosed

10 - 49

Houston, TX

Ability to deliver

24.3/40.0

16.6/20 Reviews

0/10 Clients & Experience

7.7/10 Market Presence

Service focus

50% Call Center Services

30% Virtual receptionist

50% Other

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Extension 19 Answering Service

$1,000+

$25 - $49 / hr

2 - 9

Humble, TX

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

50% Virtual receptionist

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ProVista Solutions

Undisclosed

Undisclosed

2 - 9

Houston, TX

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

43% Virtual receptionist

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Top Virtual Receptionist Services in Houston

List of the Top Houston Virtual Receptionist Companies

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Call Center Services for Mental Health Counseling Firm

Reviews mention Receptive

Answering Services for Kick-boxing Fitness Facility

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Communicative

Call Center Services for Air Purification Solution Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

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