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Top Virtual Receptionist Services in Houston

Ratings Updated: January 14, 2026
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0 Leaders 11 Contenders

11 Companies

Country: United States
State: Texas
City: Houston
Inbound Services: Virtual receptionist

List of the Top Houston Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Prialto Logotype

    Prialto

    5.0 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Houston, TX

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.

    See all 44 projects

    Industry Experience

    The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.

    Read All Reviews

    Select Industry to see insights

    Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks

    Average Project Cost Breakdown

    $10,000 to $49,000 (24) Less than $10,000 (5) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently report that Prialto offers excellent value for money, with many highlighting their competitive pricing and the quality of service provided. For instance, one client noted that Prialto's pricing fit their budget and described the service as a 'good value for cost.' Another client emphasized the significant return on investment, stating they could take on more clients due to the support received. Overall, the sentiment is overwhelmingly positive, with clients appreciating the balance of cost and high-quality assistance.
    Read All Reviews

    View projects from:

    United States (36) Canada (1) England (1)
    1 of 1 Houston-based review is 5 stars
    $10,000 – $49,000 avg. project cost for Call Center Services services in Houston

    Houston-based Call Center Services project highlight

    Call Center Services for Mental Health Counseling Firm

    5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read more
    Read All Reviews
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    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.5 52 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Houston, TX

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.

    See all 52 projects

    Reviews mention Communicative

    Clients consistently highlight VoiceNation's outstanding communication, noting their prompt responses to inquiries and issues. One reviewer emphasized the company's eagerness to adapt their services to meet specific needs, stating they reply almost immediately to requests. The ability to build a custom system was particularly impressive, showcasing their commitment to effective collaboration. Overall, feedback indicates a strong sentiment of satisfaction regarding VoiceNation's communicative approach, with clients feeling supported throughout their engagement.
    • Answering Services for Catering Company
      5.0 Nov 26, 2019

      After the initial stage, one of their representatives got in touch with me and started organizing. I have my own number with them that I can call. My account manager gets back to me within the day or by the next day. If it’s urgent and she’s not available, someone else gets back to me. There’s never been a communication issue.

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    • Call Center Services for Medical Staffing and Recruiting Co.
      5.0 Apr 8, 2022

      They’re outstanding with communication. They reply almost immediately to any requests of problems that we have and come up with answers very quickly. They manage our account through a dashboard on their side, but we don’t use any outside tools.

      Read Full Review
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    Industry Experience

    Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.

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    Select Industry to see insights

    Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail Telecommunications

    Average Project Cost Breakdown

    Less than $10,000 (40) $10,000 to $49,000 (8)

    What Clients Have Said

    Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.
    Read All Reviews

    View projects from:

    Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)
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  • Apollo Answering Service, LLC Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    10 - 49
    Houston, TX

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    25% Virtual receptionist
    75% Answering services

    Apollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.

    Read more
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  • Westpark Communications Logotype

    4.8 4 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Spring, TX

    Services provided

    25% Call Center Services
    40% Customer Service Outsourcing
    25% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    18% Virtual receptionist
    64% Answering services
    18% Inbound appointment scheduling

    Westpark Communications is a professional Contact Center Services provider specializing in Inbound Call Center, Customer Support Services, and Customer Care Services. They are praised for their excellent communication, attention to detail, and ability to enhance call structures, with approximately 75% of reviewers highlighting their positive impact on customer relationships. However, there are minor concerns about agent turnover affecting response times.

    See all 4 projects

    Reviews mention Detail-oriented

    Clients have consistently praised Westpark Communications for their exceptional attention to detail and commitment to quality service. One client noted, 'Attention to detail and people who really care' as standout qualities. Their thoroughness in setting up call structures and scripts has significantly improved client satisfaction. Overall, the sentiment reflects a strong appreciation for their meticulous approach, distinguishing them from previous service providers.
    • Call Center Support for Real Estate Company
      5.0 May 4, 2020

      What did you find most impressive about this company? Attention to detail and people who really care.

      Read Full Review
    Read All Reviews
    2 of 4 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Air Purification Solution Company

    5.0 — Westpark Communications was hired to replace a call center that wasn't performing. The team is now the customer service center, communicating with customers, tracking shipments, and assisting with Read more
    Read 4 Reviews

    Industry Experience

    Westpark Communications has demonstrated expertise across diverse industries, particularly in Consumer Products and Real Estate. Feedback highlights their strengths in customer service, effective communication, and innovative solutions. Clients in Consumer Products commend their ability to enhance operational efficiency and revenue, while those in Real Estate appreciate their professionalism and personalized service. Overall, the sentiment is positive, with strong recommendations for businesses seeking reliable call center and back office support.

    Read All Reviews

    Select Industry to see insights

    Consumer Products Real estate

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Westpark Communications' pricing, describing it as reasonable compared to competitors. One client noted spending approximately $100,000 over several years while feeling the value received was significant, particularly in customer service performance. Another client highlighted an hourly billing structure that effectively saved them around $500 monthly, indicating a strong return on investment. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance of quality service and competitive pricing.
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  • Pro Medical Billing Solutions Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Houston, TX

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Finance & Accounting Outsourcing (FAO)
    20% IT Managed Services

    Focus Areas

    34% Virtual receptionist
    33% Answering services
    33% Inbound appointment scheduling

    Pro Medical Billing Solutions is a Back Office Outsourcing company. They were founded in 2010, and their services include Back Office Outsourcing and IT managed services.

    Read more
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  • VoiceLink Communications Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Houston, TX

    Services provided

    100% Call Center Services

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Telephone answering service VoiceLink Communications was launched in 1990. The small team offers Call Center Services.

    Read more
    View Profile
  • The Heller Group, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Houston, TX

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% IT Managed Services
    20% Sales Outsourcing

    Focus Areas

    20% Virtual receptionist
    80% Answering services

    Based in Houston, Texas and Norman, Oklahoma, The Heller Group, Inc. Is a small IT managed services company. The team provides IT managed services and Call Center Services.

    Read more
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  • Point of Contact Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Kemah, TX

    Services provided

    100% Call Center Services

    Focus Areas

    100% Virtual receptionist

    Point of Contact Inc. Is a call center company. Their small team is headquartered in Kemah, Texas. Their services include Call Center Services.

    Read more
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  • Southwest Recovery Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Houston, TX

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    30% Virtual receptionist
    40% Answering services
    30% Inbound appointment scheduling

    Southwest Recovery Services is an answering service and Customer Service Outsourcing company. Their services include Call Center Services.

    Read more

    Houston, TX

    5718 Westheimer
    Houston, TX 77057

    +1.832.779.5200

    See All Locations (10)
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  • Medical Answer Systems Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Houston, TX

    Services provided

    100% Call Center Services

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Medical Answer Systems is a Houston, Texas-based call center. Launched in 1986, the team offers Call Center Services.

    Read more
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  • Extension 19 Answering Service Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Humble, TX

    Services provided

    100% Call Center Services

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Extension 19 Answering Service is a call center company. Founded in 1974, the team provides Call Center Services.

    Read more
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  • ProVista Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Houston, TX

    Services provided

    100% Call Center Services

    Focus Areas

    43% Virtual receptionist
    57% Answering services

    ProVista Solutions is a call center company. Their small team is in Houston, Texas. Their services include Call Center Services.

    Read more
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  • Take My Calls VAS Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Houston, TX

    Services provided

    37% Call Center Services
    33% Customer Service Outsourcing
    30% Back Office Outsourcing

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Launched in 2017, Take My Calls VAS is a telephone answering service. The team focuses on Call Center Services and Customer Service Outsourcing and is located in Houston, Texas.

    Read more
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List of the Top Houston Virtual Receptionist Companies

  1. Apollo Answering Service, LLC Logotype

    Apollo Answering Service, LLC

    $1,000+
    $50 - $99 / hr
    10 - 49
    Houston, TX

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    80% Call Center Services
    25% Virtual receptionist
    20% Other
    View Profile Visit Website
  2. Westpark Communications Logotype

    Westpark Communications

    Undisclosed
    Undisclosed
    50 - 249
    Spring, TX

    Ability to deliver

    26.9/40.0
    15.6/20 Reviews
    3.6/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    25% Call Center Services
    18% Virtual receptionist
    75% Other
    View Profile Visit Website
  3. Pro Medical Billing Solutions Logotype

    Pro Medical Billing Solutions

    $1,000+
    $25 - $49 / hr
    50 - 249
    Houston, TX

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    20% Call Center Services
    34% Virtual receptionist
    80% Other
    View Profile Visit Website
  4. VoiceLink Communications Logotype

    VoiceLink Communications

    $1,000+
    $25 - $49 / hr
    10 - 49
    Houston, TX

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    50% Virtual receptionist
    View Profile Visit Website
  5. The Heller Group, Inc. Logotype

    The Heller Group, Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Houston, TX

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    20% Virtual receptionist
    80% Other
    View Profile Visit Website
  6. Point of Contact Inc. Logotype

    Point of Contact Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Kemah, TX

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    100% Virtual receptionist
    View Profile Visit Website
  7. Southwest Recovery Services Logotype

    Southwest Recovery Services

    Undisclosed
    Undisclosed
    10 - 49
    Houston, TX

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    50% Call Center Services
    30% Virtual receptionist
    50% Other
    View Profile Visit Website
  8. Medical Answer Systems Logotype

    Medical Answer Systems

    Undisclosed
    Undisclosed
    10 - 49
    Houston, TX

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    50% Virtual receptionist
    View Profile Visit Website
  9. Extension 19 Answering Service Logotype

    Extension 19 Answering Service

    $1,000+
    $25 - $49 / hr
    2 - 9
    Humble, TX

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    50% Virtual receptionist
    View Profile Visit Website
  10. ProVista Solutions Logotype

    ProVista Solutions

    Undisclosed
    Undisclosed
    2 - 9
    Houston, TX

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    43% Virtual receptionist
    View Profile Visit Website
  11. Take My Calls VAS Logotype

    Take My Calls VAS

    Undisclosed
    Undisclosed
    2 - 9
    Houston, TX

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    37% Call Center Services
    50% Virtual receptionist
    63% Other
    View Profile Visit Website

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