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Top Virtual Receptionist Services in Houston

Ratings Updated: June 24, 2026

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9 Companies

Country: United States

State: Texas

City: Houston

Inbound Services: Virtual receptionist

List of the Top Houston Virtual Receptionist Companies

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Prialto

5.0 45 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Houston, TX

Services provided

10% Call Center Services

70% Back Office Outsourcing

10% Customer Service Outsourcing +1

10% Sales Outsourcing

Focus Areas

Prialto is a company specializing in Contact Center Services and Customer Support Services, offering administrative and customer service solutions. Their clients consistently commend their punctual delivery and the seamless integration of services, with 100% of reviews highlighting their responsive and reliable support. Additionally, 75% of reviewers appreciate their proactive approach and high-quality team members, emphasizing their effective project management and commitment to client success.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews highlight Prialto's strong alignment with client values and high-quality service. A Vice President noted their efficiency in managing routine tasks, such as audits and email management, and praised the team's prompt communication and reliable project delivery. The client emphasized the impressive speed of follow-ups and expressed satisfaction with no areas for improvement identified, reflecting an overall positive sentiment towards Prialto's services.
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1 of 1 Virtual receptionist reviews is 5 stars

$10,000 – $49,000 avg. project cost

Virtual receptionist Experience

Prialto has received overwhelmingly positive feedback for their Virtual receptionist services, with 95% of reviewers highlighting their exceptional customer service and proactive support. Clients appreciate their seamless integration into corporate culture, timely project management, and the personal touch they bring. Notably, 100% of respondents indicate satisfaction with communication and responsiveness. The consistent high ratings and ability to enhance productivity underline Prialto's expertise and value as a key partner in operational support.
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View projects from:

United States (37) Canada (1) England (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 6 time zones:

Hawaii Standard Time (HST)

Alaska Standard Time (AKST)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

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1 of 1 Houston-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in Houston

Houston-based Call Center Services project highlight

Call Center Services for Mental Health Counseling Firm
5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read more
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Moneypenny USA (formerly VoiceNation)

4.4 53 reviews
Verified

Undisclosed

< $25 / hr

50 - 249

Serves Houston, TX

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

Focus Areas

37% Virtual receptionist

63% Answering services

Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services and Customer Support Services, including Inbound Call Center and Phone Support. Overall, 80% of reviews highlight their efficient call handling and personalized customer care, while some note areas for improvement in data management and communication consistency. Their adaptability and attentive service are frequently praised by clients.

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Reviews mention Customized support
Clients have expressed high satisfaction with VoiceNation's customized support, highlighting their willingness to adapt services to meet specific operational needs. One reviewer noted the impressive development of a tailored call-in system, which significantly alleviated staffing challenges. Communication was praised as outstanding, with quick responses to inquiries. Although there were minor instances of call misdirection, overall sentiment reflects strong endorsement, with clients recommending VoiceNation for their adaptability and effective solutions.

Call Center Services for Medical Staffing and Recruiting Co.

5.0 Apr 8, 2022

I’ve never worked with another vendor, but VoiceNation is a one-stop-shop. It was very impressive how they built a custom system for us. There was some trial-and-error in the beginning, but they were able to adapt to our needs.
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0 of 1 reviews is 5 stars

1 new review for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate a generally positive sentiment towards Moneypenny USA, with clients appreciating their onboarding process and initial customer service. However, there are concerns regarding inconsistent service quality and communication post-engagement. One client noted that while deliverables were timely, the charges were unexpected. Overall, while Moneypenny USA has high ratings and delivers essential services effectively, improvements in ongoing customer support and clarity in terms of service are recommended.
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Average Project Cost Breakdown

Less than $10,000 (41) $10,000 to $49,000 (8)

What Clients Have Said
Overall feedback on Moneypenny USA (formerly VoiceNation) indicates a mixed sentiment regarding cost and value for money. While several clients praised the service's affordability—such as a medical staffing company spending approximately $300 per month—others noted unexpected charges and price increases, leading to dissatisfaction. Positive comments highlight the service's efficiency and professionalism, suggesting that the value often justifies the cost, despite some inconsistencies in service delivery over time.
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)

This provider is fluent in 2 languages:

English

Spanish

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Southwest Recovery Services

5.0 1 review

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Verified

$5,000+

Undisclosed

10 - 49

Houston, TX

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Focus Areas

30% Virtual receptionist

40% Answering services

30% Inbound appointment scheduling

Southwest Recovery Services is a company specializing in Contact Center Services, particularly focusing on collections and customer care. They effectively manage overdue accounts and negotiate payments with a high success rate of 50%. Reviewers consistently highlight their impressive performance and valuable service, with no identified areas for improvement.

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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Southwest Recovery Services has received positive feedback for their effective collections management, achieving a 50% success rate in recovering overdue accounts. Clients, such as Status26, commend the team's communication and operational efficiency, noting significant recovery amounts. The owner, Steve, is particularly highlighted for his sales acumen. Overall, clients express satisfaction with the value provided, indicating no areas for improvement.
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Industry Experience

Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Select Industry to see insights

Business services

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.
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Houston, TX

5718 Westheimer
Houston, TX 77057

+1.832.779.5200

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Apollo Answering Service, LLC

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Houston, TX

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Focus Areas

25% Virtual receptionist

75% Answering services

Apollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.
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Westpark Communications

4.8 4 reviews

Undisclosed

Undisclosed

50 - 249

Spring, TX

Services provided

25% Call Center Services

40% Customer Service Outsourcing

25% Back Office Outsourcing +1

10% Sales Outsourcing

Focus Areas

18% Virtual receptionist

64% Answering services

18% Inbound appointment scheduling

Westpark Communications is a professional Contact Center Services provider specializing in Inbound Call Center, Customer Support Services, and Customer Care Services. They are praised for their excellent communication, attention to detail, and ability to enhance call structures, with approximately 75% of reviewers highlighting their positive impact on customer relationships. However, there are minor concerns about agent turnover affecting response times.

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Reviews mention Detail-oriented
Clients have consistently praised Westpark Communications for their exceptional attention to detail and commitment to quality service. One client noted, 'Attention to detail and people who really care' as standout qualities. Their thoroughness in setting up call structures and scripts has significantly improved client satisfaction. Overall, the sentiment reflects a strong appreciation for their meticulous approach, distinguishing them from previous service providers.

Call Center Support for Real Estate Company

5.0 May 4, 2020

What did you find most impressive about this company? Attention to detail and people who really care.
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2 of 4 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Air Purification Solution Company
5.0 — Westpark Communications was hired to replace a call center that wasn't performing. The team is now the customer service center, communicating with customers, tracking shipments, and assisting with Read more
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Industry Experience

Westpark Communications has demonstrated expertise across diverse industries, particularly in Consumer Products and Real Estate. Feedback highlights their strengths in customer service, effective communication, and innovative solutions. Clients in Consumer Products commend their ability to enhance operational efficiency and revenue, while those in Real Estate appreciate their professionalism and personalized service. Overall, the sentiment is positive, with strong recommendations for businesses seeking reliable call center and back office support.
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Consumer Products Real estate

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed satisfaction with Westpark Communications' pricing, describing it as reasonable compared to competitors. One client noted spending approximately $100,000 over several years while feeling the value received was significant, particularly in customer service performance. Another client highlighted an hourly billing structure that effectively saved them around $500 monthly, indicating a strong return on investment. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance of quality service and competitive pricing.
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Pro Medical Billing Solutions

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Houston, TX

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% Finance & Accounting Outsourcing (FAO)

20% IT Managed Services

Focus Areas

34% Virtual receptionist

33% Answering services

33% Inbound appointment scheduling

Pro Medical Billing Solutions is a Back Office Outsourcing company. They were founded in 2010, and their services include Back Office Outsourcing and IT managed services.
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VoiceLink Communications

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Houston, TX

Services provided

100% Call Center Services

Focus Areas

50% Virtual receptionist

50% Answering services

Telephone answering service VoiceLink Communications was launched in 1990. The small team offers Call Center Services.
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The Heller Group, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Houston, TX

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2

20% IT Managed Services

20% Sales Outsourcing

Focus Areas

20% Virtual receptionist

80% Answering services

Based in Houston, Texas and Norman, Oklahoma, The Heller Group, Inc. Is a small IT managed services company. The team provides IT managed services and Call Center Services.
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Point of Contact Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Kemah, TX

Services provided

100% Call Center Services

Focus Areas

100% Virtual receptionist

Point of Contact Inc. Is a call center company. Their small team is headquartered in Kemah, Texas. Their services include Call Center Services.
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Extension 19 Answering Service

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Humble, TX

Services provided

100% Call Center Services

Focus Areas

50% Virtual receptionist

50% Answering services

Extension 19 Answering Service is a call center company. Founded in 1974, the team provides Call Center Services.
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ProVista Solutions

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Houston, TX

Services provided

100% Call Center Services

Focus Areas

43% Virtual receptionist

57% Answering services

ProVista Solutions is a call center company. Their small team is in Houston, Texas. Their services include Call Center Services.
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List of the Top Houston Virtual Receptionist Companies

Apollo Answering Service, LLC

$1,000+

$50 - $99 / hr

10 - 49

Houston, TX

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

80% Call Center Services

25% Virtual receptionist

20% Other

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Westpark Communications

Undisclosed

Undisclosed

50 - 249

Spring, TX

Ability to deliver

26.9/40.0

15.6/20 Reviews

3.6/10 Clients & Experience

7.7/10 Market Presence

Service focus

25% Call Center Services

18% Virtual receptionist

75% Other

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Pro Medical Billing Solutions

$1,000+

$25 - $49 / hr

50 - 249

Houston, TX

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

20% Call Center Services

34% Virtual receptionist

80% Other

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VoiceLink Communications

$1,000+

$25 - $49 / hr

10 - 49

Houston, TX

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

50% Virtual receptionist

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The Heller Group, Inc.

Undisclosed

Undisclosed

10 - 49

Houston, TX

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% Call Center Services

20% Virtual receptionist

80% Other

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Point of Contact Inc.

Undisclosed

Undisclosed

10 - 49

Kemah, TX

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

100% Virtual receptionist

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Southwest Recovery Services

$5,000+

Undisclosed

10 - 49

Houston, TX

Ability to deliver

24.3/40.0

16.6/20 Reviews

0/10 Clients & Experience

7.7/10 Market Presence

Service focus

50% Call Center Services

30% Virtual receptionist

50% Other

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Extension 19 Answering Service

$1,000+

$25 - $49 / hr

2 - 9

Humble, TX

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

50% Virtual receptionist

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ProVista Solutions

Undisclosed

Undisclosed

2 - 9

Houston, TX

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% Call Center Services

43% Virtual receptionist

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Top Virtual Receptionist Services in Houston

List of the Top Houston Virtual Receptionist Companies

Reviewed 1 time in the past 6 months

Virtual receptionist Experience

Call Center Services for Mental Health Counseling Firm

Reviews mention Customized support

Call Center Services for Medical Staffing and Recruiting Co.

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Detail-oriented

Call Center Support for Real Estate Company

Call Center Services for Air Purification Solution Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

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