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Top Virtual Receptionist Services in Houston

Ratings Updated: August 3, 2026
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9 Companies

Country: United States
State: Texas
City: Houston
Inbound Services: Virtual receptionist

List of the Top Houston Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Houston, TX

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

    See all 53 projects

    Reviews mention Easy to work with

    Clients consistently express that Moneypenny USA is exceptionally easy to work with, highlighting their straightforward communication and personalized service. One client noted that Moneypenny simplifies processes that were previously complicated with other vendors, while another praised the effortless collaboration and prompt responses from their account manager. Overall, the sentiment is overwhelmingly positive, indicating that Moneypenny's approach fosters a seamless and effective partnership.
    • Answering Service for Medical Office
      5.0 Jul 30, 2019

      The workflow between our team and theirs was highly effective. It literally only takes a few minutes to set the schedule and transfer the phone. Couldn't be easier.

      Read Full Review
    • Answering Service for B2B Medical Company
      5.0 Mar 14, 2019

      The workflow between our team and theirs is excellent. They're easy to work with, which makes the collaboration smooth and efficient. I've always been satisfied whenever I've called Moneypenny.

      Read Full Review
    Read All Reviews
    0 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Moneypenny USA indicate a generally positive sentiment, highlighting their effective onboarding and initial customer service. Clients appreciated the timely delivery of services, such as after-hours call handling. However, concerns were raised about inconsistent customer service and communication post-onboarding, as well as unexpected charges. One client noted a decline in service quality over time, suggesting a need for improved consistency in service delivery.
    Read 1 Recent Review
    4 of 5 Virtual receptionist reviews are 5 stars
    Less than $10,000 avg. project cost

    Virtual receptionist Experience

    Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.

    Read Most Recent Review

    Industry Experience

    Moneypenny USA demonstrates significant expertise across various industries, including Construction, Healthcare, Business Services, Real Estate, and Advertising & Marketing. Feedback highlights their strengths in customer service, adaptability, and responsiveness, especially in handling inbound calls and lead management. Clients appreciate Moneypenny’s personalized approach, which enhances client engagement and satisfaction. Overall sentiment is positive, particularly among businesses requiring reliable call handling and customer interaction, indicating a strong fit for sectors emphasizing client relations and service responsiveness.

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    Select Industry to see insights

    Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Sports Healthcare Transportation Energy & natural resources Hospitality & leisure Retail Telecommunications Information technology Advertising & marketing Manufacturing Education Business services Construction
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  • Southwest Recovery Services Logotype

    5.0 1 review
    Verified
    $5,000+
    Undisclosed
    10 - 49
    Houston, TX

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    30% Virtual receptionist
    40% Answering services
    30% Inbound appointment scheduling

    Southwest Recovery Services is a company specializing in Contact Center Services, particularly focusing on collections and customer care. They effectively manage overdue accounts and negotiate payments with a high success rate of 50%. Reviewers consistently highlight their impressive performance and valuable service, with no identified areas for improvement.

    See all 1 projects
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Marketing Firm

    5.0 — Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. Read more
    Read 1 Review

    Industry Experience

    Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.

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    Select Industry to see insights

    Business services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.
    Read All Reviews

    Houston, TX

    5718 Westheimer
    Houston, TX 77057

    +1.832.779.5200

    See All Locations (10)
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  • Apollo Answering Service, LLC Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    10 - 49
    Houston, TX

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    25% Virtual receptionist
    75% Answering services

    Apollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Westpark Communications Logotype

    4.8 4 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Spring, TX

    Services provided

    25% Call Center Services
    40% Customer Service Outsourcing
    25% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    18% Virtual receptionist
    64% Answering services
    18% Inbound appointment scheduling

    Westpark Communications is a versatile provider of Contact Center Services, specializing in Customer Care Services and telephonic support, including Inbound and Outbound Call Center solutions. Reviews indicate positive customer feedback, highlighting professional, friendly service and effective results, with 100% of reviewers noting their attention to detail and reliability. However, some mention a need for improved agent training.

    See all 4 projects

    Reviews mention Detail-oriented

    Clients have highlighted Westpark Communications' exceptional attention to detail, emphasizing their thorough approach in setting up call structures and scripts. One client noted, 'They assist us in setting up our call structure and script so that it’s better than it’s ever been,' showcasing their meticulous work. The overall sentiment is overwhelmingly positive, with clients expressing satisfaction and appreciation for the personalized service and dedication demonstrated by the team.
    • Call Center Support for Real Estate Company
      5.0 May 4, 2020

      What did you find most impressive about this company? Attention to detail and people who really care.

      Read Full Review
    Read All Reviews
    2 of 4 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Online Customer Support for Consumer Products Provider

    4.5 — Read more
    Read 4 Reviews

    Industry Experience

    Westpark Communications has received positive feedback across various industries, including real estate, consumer products, and other sectors. Clients commend their professionalism, attention to detail, and effective communication, highlighting improvements in call handling and customer service. Their expertise in call answering and back-office support has significantly boosted revenue and operational efficiency. Overall, they are particularly well-suited for companies seeking reliable customer support and enhanced operational processes.

    Read All Reviews

    Select Industry to see insights

    Consumer Products Real estate

    View projects from:

    Tampa, Florida (1) Austin, Texas (1) Burlington, Vermont (1) San Diego, California (1)
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  • Pro Medical Billing Solutions Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Houston, TX

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Finance & Accounting Outsourcing (FAO)
    20% IT Managed Services

    Focus Areas

    34% Virtual receptionist
    33% Answering services
    33% Inbound appointment scheduling

    Pro Medical Billing Solutions is a Back Office Outsourcing company. They were founded in 2010, and their services include Back Office Outsourcing and IT managed services.

    Read more
    View Profile
  • VoiceLink Communications Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Houston, TX

    Services provided

    100% Call Center Services

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Telephone answering service VoiceLink Communications was launched in 1990. The small team offers Call Center Services.

    Read more
    View Profile
  • The Heller Group, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Houston, TX

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% IT Managed Services
    20% Sales Outsourcing

    Focus Areas

    20% Virtual receptionist
    80% Answering services

    Based in Houston, Texas and Norman, Oklahoma, The Heller Group, Inc. Is a small IT managed services company. The team provides IT managed services and Call Center Services.

    Read more
    View Profile
  • Point of Contact Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Kemah, TX

    Services provided

    100% Call Center Services

    Focus Areas

    100% Virtual receptionist

    Point of Contact Inc. Is a call center company. Their small team is headquartered in Kemah, Texas. Their services include Call Center Services.

    Read more
    View Profile
  • Extension 19 Answering Service Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Humble, TX

    Services provided

    100% Call Center Services

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Extension 19 Answering Service is a call center company. Founded in 1974, the team provides Call Center Services.

    Read more
    View Profile
  • ProVista Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Houston, TX

    Services provided

    100% Call Center Services

    Focus Areas

    43% Virtual receptionist
    57% Answering services

    ProVista Solutions is a call center company. Their small team is in Houston, Texas. Their services include Call Center Services.

    Read more
    View Profile

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List of the Top Houston Virtual Receptionist Companies

  1. Apollo Answering Service, LLC Logotype

    Apollo Answering Service, LLC

    $1,000+
    $50 - $99 / hr
    10 - 49
    Houston, TX

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    80% Call Center Services
    25% Virtual receptionist
    20% Other
    View Profile Visit Website
  2. Westpark Communications Logotype

    Westpark Communications

    Undisclosed
    Undisclosed
    50 - 249
    Spring, TX

    Ability to deliver

    26.9/40.0
    15.6/20 Reviews
    3.6/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    25% Call Center Services
    18% Virtual receptionist
    75% Other
    View Profile Visit Website
  3. Pro Medical Billing Solutions Logotype

    Pro Medical Billing Solutions

    $1,000+
    $25 - $49 / hr
    50 - 249
    Houston, TX

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    20% Call Center Services
    34% Virtual receptionist
    80% Other
    View Profile Visit Website
  4. VoiceLink Communications Logotype

    VoiceLink Communications

    $1,000+
    $25 - $49 / hr
    10 - 49
    Houston, TX

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    50% Virtual receptionist
    View Profile Visit Website
  5. The Heller Group, Inc. Logotype

    The Heller Group, Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Houston, TX

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    20% Virtual receptionist
    80% Other
    View Profile Visit Website
  6. Point of Contact Inc. Logotype

    Point of Contact Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Kemah, TX

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    100% Virtual receptionist
    View Profile Visit Website
  7. Southwest Recovery Services Logotype

    Southwest Recovery Services

    $5,000+
    Undisclosed
    10 - 49
    Houston, TX

    Ability to deliver

    24.3/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    50% Call Center Services
    30% Virtual receptionist
    50% Other
    View Profile Visit Website
  8. Extension 19 Answering Service Logotype

    Extension 19 Answering Service

    $1,000+
    $25 - $49 / hr
    2 - 9
    Humble, TX

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    50% Virtual receptionist
    View Profile Visit Website
  9. ProVista Solutions Logotype

    ProVista Solutions

    Undisclosed
    Undisclosed
    2 - 9
    Houston, TX

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    43% Virtual receptionist
    View Profile Visit Website

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