Top Virtual Receptionist Services in Houston
11 Companies
List of the Top Houston Virtual Receptionist Companies
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Houston, TXServices provided
10% Call Center Services70% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
See all 43 projectsPrialto is a company providing Contact Center Services and Customer Support Services, offering executive support, customer care, and call handling. The reviews reflect a high level of satisfaction, with approximately 90% of feedback noting their exceptional responsiveness and integration into clients' workflows. Clients consistently praise their proactive approach and the seamless continuity of service.
4 of 5 reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the last six months, client feedback for Prialto has been overwhelmingly positive, highlighting their responsiveness and efficiency. Clients noted significant improvements in productivity, with one user reporting a doubling of client capacity due to effective scheduling support. Prialto's team structure, which provides backup and multiple layers of support, was frequently praised. However, some clients suggested a need for greater industry awareness and flexibility in service packages. Overall, Prialto is viewed as a reliable partner in enhancing operational efficiency.Was this helpful?
Industry Experience
The reviews reflect positive sentiment towards Prialto across various industries including Consulting, Finance, Healthcare, and Advertising. Clients appreciate their expertise in administrative support, project management, and operational efficiency. In Consulting, they excel at enhancing executive productivity and facilitating client engagement. In Finance, they streamline communication and data management. Healthcare clients value their patient scheduling support. Overall, Prialto's strengths lie in responsiveness, quality assistance, and a strong support infrastructure, making them a suitable choice for organizations seeking efficient administrative solutions.
Read All ReviewsSelect Industry to see insights
Consulting Software eCommerce Business services Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing BanksWas this helpful?
See All Locations (1)Portland, OR
919 SW Taylor Street, Suite 400
Portland, OR 97205201 - 250
(650)517-7100
1 of 1 Houston-based review is 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in HoustonRead All ReviewsHouston-based Call Center Services project highlight
Call Center Services for Mental Health Counseling Firm
5.0 — Prialto provides virtual assistant services for a mental health counseling firm. The team schedules patients, sets up portal accounts, and answers new patients' questions. Read moreWas this helpful?
Undisclosed< $25 / hr50 - 249Serves Houston, TXServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
Read All ReviewsSelect Industry to see insights
Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
See All Locations (1)Duluth, GA
2915 Premiere Parkway
Duluth, GA 30097201 - 250
866-766-5050
1 of 3 Houston-based review is 5 starsLess than $10,000 avg. project cost for Call Center Services services in HoustonRead All ReviewsCall Center Services project highlight
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
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$1,000+$50 - $99 / hr10 - 49Houston, TX
Services provided
80% Call Center Services20% Customer Service OutsourcingFocus Areas
25% Virtual receptionist75% Answering servicesApollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (1)Houston, TX
702 Jackson Hill St
Houston, TX 7700716 - 20
713.863.3333
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UndisclosedUndisclosed50 - 249Spring, TX
Services provided
25% Call Center Services40% Customer Service Outsourcing25% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
18% Virtual receptionist64% Answering services18% Inbound appointment schedulingSee all 4 projectsWestpark Communications is a professional Contact Center Services provider specializing in Inbound Call Center, Customer Support Services, and Customer Care Services. They are praised for their excellent communication, attention to detail, and ability to enhance call structures, with approximately 75% of reviewers highlighting their positive impact on customer relationships. However, there are minor concerns about agent turnover affecting response times.
Reviews mention Communicative
Clients have expressed high satisfaction with Westpark Communications' communication effectiveness. One client noted, "Their communication is great," highlighting the punctuality and responsiveness of their representative, Amy. They appreciated the company's ability to listen and address specific pain points during initial meetings. Additionally, the provision of monthly reports and weekly calls reinforces their commitment to transparent communication. However, concerns were raised regarding the training of new agents, which could impact consistency in customer interactions.-
Call Center Services for Air Purification Solution Company
5.0 Jul 7, 2020I think they’re great. We have a monthly report that they provide us. Amy and I have weekly phone calls. Amy is always on time. If she’s going to be late, she lets me know or we reschedule. Their communication is great.
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2 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Air Purification Solution Company
5.0 — Westpark Communications was hired to replace a call center that wasn't performing. The team is now the customer service center, communicating with customers, tracking shipments, and assisting with Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Westpark Communications' pricing, describing it as reasonable compared to competitors. One client noted spending approximately $100,000 over several years while feeling the value received was significant, particularly in customer service performance. Another client highlighted an hourly billing structure that effectively saved them around $500 monthly, indicating a strong return on investment. Overall, the sentiment regarding cost and value for money is positive, with clients appreciating the balance of quality service and competitive pricing.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Houston, TX
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Finance & Accounting Outsourcing (FAO)20% IT Managed ServicesFocus Areas
34% Virtual receptionist33% Answering services33% Inbound appointment schedulingPro Medical Billing Solutions is a Back Office Outsourcing company. They were founded in 2010, and their services include Back Office Outsourcing and IT managed services.
Read moreSee All Locations (1)Houston, TX
5450 Northwest Central, Suite 120,
Houston, TX 7709250 - 75
(725) 237-2757
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$1,000+$25 - $49 / hr10 - 49Houston, TX
Services provided
100% Call Center ServicesFocus Areas
50% Virtual receptionist50% Answering servicesTelephone answering service VoiceLink Communications was launched in 1990. The small team offers Call Center Services.
Read moreSee All Locations (1)Houston, TX
1934 West Gray St. #340
Houston, TX 7701910 - 15
713.942.1600
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% IT Managed Services20% Sales OutsourcingFocus Areas
20% Virtual receptionist80% Answering servicesBased in Houston, Texas and Norman, Oklahoma, The Heller Group, Inc. Is a small IT managed services company. The team provides IT managed services and Call Center Services.
Read moreSee All Locations (2)Houston, TX
7011 Harwin Dr
Houston, TX 7703610 - 15
+1.832.518.4804
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UndisclosedUndisclosed10 - 49Kemah, TX
Services provided
100% Call Center ServicesFocus Areas
100% Virtual receptionistPoint of Contact Inc. Is a call center company. Their small team is headquartered in Kemah, Texas. Their services include Call Center Services.
Read moreSee All Locations (1)Kemah, TX
381 Columbia Memorial Pkwy #105
Kemah, TX 7756510 - 15
+1.281.500.9604
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingSouthwest Recovery Services is an answering service and Customer Service Outsourcing company. Their services include Call Center Services.
Read moreSee All Locations (10)Houston, TX
5718 Westheimer
Houston, TX 77057+1.832.779.5200
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UndisclosedUndisclosed10 - 49Houston, TX
Services provided
100% Call Center ServicesFocus Areas
50% Virtual receptionist50% Answering servicesMedical Answer Systems is a Houston, Texas-based call center. Launched in 1986, the team offers Call Center Services.
Read moreSee All Locations (1)Houston, TX
5225 Katy Freeway, Suite 405
Houston, TX 77007+1.713.464.9433
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$1,000+$25 - $49 / hr2 - 9Humble, TX
Services provided
100% Call Center ServicesFocus Areas
50% Virtual receptionist50% Answering servicesExtension 19 Answering Service is a call center company. Founded in 1974, the team provides Call Center Services.
Read moreSee All Locations (1)Humble, TX
9810 Farm to Market 1960 Bypass # 285
Humble, TX 77338+1.888.266.9617
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
100% Call Center ServicesFocus Areas
43% Virtual receptionist57% Answering servicesProVista Solutions is a call center company. Their small team is in Houston, Texas. Their services include Call Center Services.
Read moreSee All Locations (1)Houston, TX
800 Town and Country Blvd
Houston, TX 77024+1.877.562.1850
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UndisclosedUndisclosed2 - 9Houston, TX
Services provided
37% Call Center Services33% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesLaunched in 2017, Take My Calls VAS is a telephone answering service. The team focuses on Call Center Services and Customer Service Outsourcing and is located in Houston, Texas.
Read moreSee All Locations (1)Houston, TX
9898 Bissonnet St
Houston, TX 77036+1.877.570.6100
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List of the Top Houston Virtual Receptionist Companies
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$1,000+$50 - $99 / hr10 - 49Houston, TX
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
80% Call Center Services25% Virtual receptionist20% Other -
UndisclosedUndisclosed50 - 249Spring, TX
Ability to deliver
26.9/40.015.6/20 Reviews3.6/10 Clients & Experience7.7/10 Market PresenceService focus
25% Call Center Services18% Virtual receptionist75% Other -
$1,000+$25 - $49 / hr50 - 249Houston, TX
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
20% Call Center Services34% Virtual receptionist80% Other -
$1,000+$25 - $49 / hr10 - 49Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services50% Virtual receptionist -
UndisclosedUndisclosed10 - 49Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other -
UndisclosedUndisclosed10 - 49Kemah, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services100% Virtual receptionist -
UndisclosedUndisclosed10 - 49Houston, TX
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Call Center Services30% Virtual receptionist50% Other -
UndisclosedUndisclosed10 - 49Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services50% Virtual receptionist -
$1,000+$25 - $49 / hr2 - 9Humble, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services50% Virtual receptionist -
UndisclosedUndisclosed2 - 9Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services43% Virtual receptionist -
UndisclosedUndisclosed2 - 9Houston, TX
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
37% Call Center Services50% Virtual receptionist63% Other
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