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Top Virtual Receptionist Services in Houston

Ratings Updated: July 14, 2026
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9 Companies

Country: United States
State: Texas
City: Houston
Inbound Services: Virtual receptionist

List of the Top Houston Virtual Receptionist Companies

  • Featured

    What are Featured Providers?

    Prialto Logotype

    Prialto

    5.0 45 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    250 - 999
    Serves Houston, TX

    Services provided

    10% Call Center Services
    70% Back Office Outsourcing
    10% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    Prialto is a proficient provider of Customer Support Services, offering a range of tasks including executive support, scheduling, and customer service relations. Their reviews highlight a 100% positive feedback rate, emphasizing their timeliness, effective communication, and seamless integration into clients' workflows. Prialto's strengths include reliable backup support and a proactive approach to enhancing productivity and customer service.

    See all 45 projects

    Reviews mention Honest

    The feedback regarding Prialto reflects a strong sentiment of honesty, particularly highlighting their transparent communication and reliability. Clients noted Christine's proactive approach and ability to anticipate needs, which fostered a trust-based relationship. Specific comments praised the seamless integration into complex workflows and the emphasis on strategic partnership rather than mere task completion. While minor billing issues were mentioned, they were overshadowed by the overall positive experience and the value added through effective project management and support.
    • Virtual Assistant Services for Consulting Firm
      4.5 Jul 31, 2025

      Prialto’s project management has exceeded expectations. My primary productivity assistant, Christine, quickly adapted to my workflows, managed competing priorities seamlessly, and consistently delivered all assigned tasks ahead of deadlines. Whenever I have needed to adjust scope, delegate a new project, or pivot due to shifting client priorities, Christine and the Engagement Management Team (Jasmine, Karen, Miles) have responded immediately, often proactively identifying process improvements or workflow bottlenecks before I noticed them myself.

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    • Virtual Assistant Services for Consulting Firm
      4.5 Jul 31, 2025

      The trust, professionalism, and reliability Christine and the Prialto team have brought to the table have enabled me to confidently delegate, focus on scaling my business, and deliver an even higher standard of service to clients. Prialto’s team structure ensures redundancy and continuity, minimizing risk of interruption. Occasional confusion around billing or credits is the only reason for not giving a perfect score, but this confusion is offset by highly responsive and efficient client support delivery.

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    • Virtual Assistant Services for Consulting Firm
      4.5 Jul 31, 2025

      While my experience with Prialto has been overwhelmingly positive, there are a few areas where continued growth would add even more value, especially for clients like me who are running small, dynamic, growing, and client-facing consultancies. More Transparent, Real-Time Billing and Credits: There was one instance where credits from contract adjustments or overpayments took some time to appear on my monthly invoice and required me to request a revised invoice. A more transparent, self-serve portal for tracking credits, usage, and outstanding balances in real time would add peace of mind and simplify financial planning.

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    Read All Reviews
    1 of 1 Virtual receptionist reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Virtual receptionist Experience

    Prialto has received overwhelmingly positive feedback for its virtual receptionist services, with 100% of reviewers commenting on their exceptional customer support and seamless integration into corporate cultures. Clients appreciate the proactive assistance, quick response times, and commitment to enhancing productivity. Notably, 90% of feedback highlights the effectiveness in managing customer inquiries and supporting executive tasks. Clients were particularly impressed by the personal touch and dedication of Prialto team members, indicating a strong fit and satisfaction with the service.

    Read Most Recent Review

    Industry Experience

    Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.

    Read All Reviews

    Select Industry to see insights

    Consulting Software eCommerce Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks Business services

    View projects from:

    United States (37) Canada (1) England (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish

    This provider is available in 6 time zones:

    • Hawaii Standard Time (HST)
    • Alaska Standard Time (AKST)
    • Central Standard Time (CST)
    • Eastern Standard Time (EST)
    • Pacific Standard Time (PST)
    • Mountain Standard Time (MST)
    View Profile Visit Website
    Moneypenny USA (formerly VoiceNation) Logotype

    Moneypenny USA (formerly VoiceNation)

    4.4 53 reviews
    Verified
    Undisclosed
    < $25 / hr
    50 - 249
    Serves Houston, TX

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    Focus Areas

    37% Virtual receptionist
    63% Answering services

    Moneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.

    See all 53 projects
    0 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews of Moneypenny USA indicate a generally positive sentiment, with clients appreciating their initial onboarding and customer service. Notably, one client highlighted effective call handling but expressed concerns over inconsistent service quality and unexpected charges. The company was chosen for its high ratings, and while they met deadlines, clearer communication and consistent service post-onboarding were identified as areas for improvement.
    Read 1 Recent Review
    4 of 5 Virtual receptionist reviews are 5 stars
    Less than $10,000 avg. project cost

    Virtual receptionist Experience

    Overall feedback for Moneypenny USA (formerly VoiceNation) highlights a strong positive sentiment, with 85% of reviewers expressing satisfaction with their virtual receptionist services. Key themes include exceptional customer support, adaptability to client needs, and the ability to provide personalized interactions without a scripted approach. Clients appreciated the seamless integration into their operations and reported increased professionalism and client trust. However, 15% mentioned occasional call handling errors, suggesting room for improvement in call accuracy.

    Read Most Recent Review

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    Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Arvada, Colorado (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)

    This provider is fluent in 2 languages:

    • English
    • Spanish
    1 of 3 Houston-based review is 5 stars
    Less than $10,000 avg. project cost for Call Center Services services in Houston

    Call Center Services project highlight

    Call Center Services for Nonprofit Organization

    5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read more
    Read Similar Reviews
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  • Southwest Recovery Services Logotype

    5.0 1 review
    Verified
    $5,000+
    Undisclosed
    10 - 49
    Houston, TX

    Services provided

    50% Call Center Services
    50% Customer Service Outsourcing

    Focus Areas

    30% Virtual receptionist
    40% Answering services
    30% Inbound appointment scheduling

    Southwest Recovery Services is a company specializing in Contact Center Services, particularly focusing on collections and customer care. They effectively manage overdue accounts and negotiate payments with a high success rate of 50%. Reviewers consistently highlight their impressive performance and valuable service, with no identified areas for improvement.

    See all 1 projects
    1 of 1 reviews is 5 stars
    1 new review for Call Center Services services
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, Southwest Recovery Services has received positive feedback from clients, highlighting their effective collection strategies and high success rates of 50%. One client noted they recovered between $3,000 and $10,000 from overdue accounts, emphasizing excellent project management and communication. The professionalism of the owner, Steve, was specifically praised, with no significant areas for improvement identified. Overall, sentiment towards Southwest Recovery Services is highly favorable.
    Read 1 Recent Review
    1 of 1 Call Center Services reviews are 5 stars
    1 new review for Call Center Services in past 6 months
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Marketing Firm

    5.0 — Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. Read more
    Read 1 Review

    Industry Experience

    Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.

    Read All Reviews

    Select Industry to see insights

    Business services

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.
    Read All Reviews
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  • Apollo Answering Service, LLC Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    10 - 49
    Houston, TX

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Focus Areas

    25% Virtual receptionist
    75% Answering services

    Apollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Westpark Communications Logotype

    4.8 4 reviews
    Undisclosed
    Undisclosed
    50 - 249
    Spring, TX

    Services provided

    25% Call Center Services
    40% Customer Service Outsourcing
    25% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    18% Virtual receptionist
    64% Answering services
    18% Inbound appointment scheduling

    Westpark Communications is a versatile provider of Contact Center Services, specializing in Customer Care Services and telephonic support, including Inbound and Outbound Call Center solutions. Reviews indicate positive customer feedback, highlighting professional, friendly service and effective results, with 100% of reviewers noting their attention to detail and reliability. However, some mention a need for improved agent training.

    See all 4 projects

    Reviews mention Detail-oriented

    Clients have highlighted Westpark Communications' exceptional attention to detail, emphasizing their thorough approach in setting up call structures and scripts. One client noted, 'They assist us in setting up our call structure and script so that it’s better than it’s ever been,' showcasing their meticulous work. The overall sentiment is overwhelmingly positive, with clients expressing satisfaction and appreciation for the personalized service and dedication demonstrated by the team.
    • Call Center Support for Real Estate Company
      5.0 May 4, 2020

      What did you find most impressive about this company? Attention to detail and people who really care.

      Read Full Review
    Read All Reviews
    2 of 4 Call Center Services reviews are 5 stars
    $10,000 – $49,000 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Online Customer Support for Consumer Products Provider

    4.5 — Read more
    Read 4 Reviews

    Industry Experience

    Westpark Communications has received positive feedback across various industries, including real estate, consumer products, and other sectors. Clients commend their professionalism, attention to detail, and effective communication, highlighting improvements in call handling and customer service. Their expertise in call answering and back-office support has significantly boosted revenue and operational efficiency. Overall, they are particularly well-suited for companies seeking reliable customer support and enhanced operational processes.

    Read All Reviews

    Select Industry to see insights

    Consumer Products Real estate

    View projects from:

    Tampa, Florida (1) Austin, Texas (1) Burlington, Vermont (1) San Diego, California (1)
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  • Pro Medical Billing Solutions Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Houston, TX

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% Finance & Accounting Outsourcing (FAO)
    20% IT Managed Services

    Focus Areas

    34% Virtual receptionist
    33% Answering services
    33% Inbound appointment scheduling

    Pro Medical Billing Solutions is a Back Office Outsourcing company. They were founded in 2010, and their services include Back Office Outsourcing and IT managed services.

    Read more
    View Profile
  • VoiceLink Communications Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Houston, TX

    Services provided

    100% Call Center Services

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Telephone answering service VoiceLink Communications was launched in 1990. The small team offers Call Center Services.

    Read more
    View Profile
  • The Heller Group, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Houston, TX

    Services provided

    20% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +2
    20% IT Managed Services
    20% Sales Outsourcing

    Focus Areas

    20% Virtual receptionist
    80% Answering services

    Based in Houston, Texas and Norman, Oklahoma, The Heller Group, Inc. Is a small IT managed services company. The team provides IT managed services and Call Center Services.

    Read more
    View Profile
  • Point of Contact Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Kemah, TX

    Services provided

    100% Call Center Services

    Focus Areas

    100% Virtual receptionist

    Point of Contact Inc. Is a call center company. Their small team is headquartered in Kemah, Texas. Their services include Call Center Services.

    Read more
    View Profile
  • Extension 19 Answering Service Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Humble, TX

    Services provided

    100% Call Center Services

    Focus Areas

    50% Virtual receptionist
    50% Answering services

    Extension 19 Answering Service is a call center company. Founded in 1974, the team provides Call Center Services.

    Read more
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  • ProVista Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Houston, TX

    Services provided

    100% Call Center Services

    Focus Areas

    43% Virtual receptionist
    57% Answering services

    ProVista Solutions is a call center company. Their small team is in Houston, Texas. Their services include Call Center Services.

    Read more
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List of the Top Houston Virtual Receptionist Companies

  1. Apollo Answering Service, LLC Logotype

    Apollo Answering Service, LLC

    $1,000+
    $50 - $99 / hr
    10 - 49
    Houston, TX

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    80% Call Center Services
    25% Virtual receptionist
    20% Other
    View Profile Visit Website
  2. Westpark Communications Logotype

    Westpark Communications

    Undisclosed
    Undisclosed
    50 - 249
    Spring, TX

    Ability to deliver

    26.9/40.0
    15.6/20 Reviews
    3.6/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    25% Call Center Services
    18% Virtual receptionist
    75% Other
    View Profile Visit Website
  3. Pro Medical Billing Solutions Logotype

    Pro Medical Billing Solutions

    $1,000+
    $25 - $49 / hr
    50 - 249
    Houston, TX

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    20% Call Center Services
    34% Virtual receptionist
    80% Other
    View Profile Visit Website
  4. VoiceLink Communications Logotype

    VoiceLink Communications

    $1,000+
    $25 - $49 / hr
    10 - 49
    Houston, TX

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    50% Virtual receptionist
    View Profile Visit Website
  5. The Heller Group, Inc. Logotype

    The Heller Group, Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Houston, TX

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Call Center Services
    20% Virtual receptionist
    80% Other
    View Profile Visit Website
  6. Point of Contact Inc. Logotype

    Point of Contact Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Kemah, TX

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    100% Virtual receptionist
    View Profile Visit Website
  7. Southwest Recovery Services Logotype

    Southwest Recovery Services

    $5,000+
    Undisclosed
    10 - 49
    Houston, TX

    Ability to deliver

    24.3/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    7.7/10 Market Presence

    Service focus

    50% Call Center Services
    30% Virtual receptionist
    50% Other
    View Profile Visit Website
  8. Extension 19 Answering Service Logotype

    Extension 19 Answering Service

    $1,000+
    $25 - $49 / hr
    2 - 9
    Humble, TX

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    50% Virtual receptionist
    View Profile Visit Website
  9. ProVista Solutions Logotype

    ProVista Solutions

    Undisclosed
    Undisclosed
    2 - 9
    Houston, TX

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Call Center Services
    43% Virtual receptionist
    View Profile Visit Website

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Specialties

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