Top Virtual Receptionist Services in New York City
51 Companies
List of the Top New York City Virtual Receptionist Companies
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$1,000+< $25 / hr250 - 999Serves New York City, NYServices provided
10% Call Center Services70% Back Office Outsourcing10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
See all 45 projectsPrialto is a company specializing in Customer Support Services, offering diverse solutions such as executive support, scheduling, and customer service. Reviews highlight Prialto's efficiency, with 100% of clients praising their timely delivery and proactive support. Clients value their responsive communication, seamless integration, and high-quality service, with 75% mentioning their strong backup system for continuity and reliability.
Reviews mention Adaptable
Clients have consistently praised Prialto for their adaptability, highlighting their strong ability to adjust to new processes and tools. One client noted that Prialto's team demonstrated an impressive capacity to adapt to changing business needs and execute complex tasks without error. The proactive nature of their account management further underscores their commitment to meeting evolving project requirements. Overall, client sentiment regarding adaptability is highly positive, indicating a robust alignment with dynamic project demands.-
Back Office Outsourcing for Growth Acceleration Platform
5.0 Nov 14, 2024Measurable outcomes for this project included: Ability to adapt to changing circumstances without error, Ability to learn new processes quickly, and Ability to use new tools effectively. We found the team's ability to adapt to new processes, tools, and projects extremely strong. The most impressive elements of Prialto's offering include: An ability to adapt to changing business needs.
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3 of 3 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent client feedback on Prialto highlights a strong overall sentiment, emphasizing their timely delivery and high-quality support. One client noted impressive follow-up speed and effective team communication, while another appreciated the time-saving organization of their Google Drive, which saved three hours weekly. Clients reported satisfaction with the value for cost and the alignment of company culture. No significant areas for improvement were mentioned, indicating a consistent positive experience across engagements.Was this helpful?
Industry Experience
Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.
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Consulting Software eCommerce Non-profit Medical Retail Financial services Nonprofit Healthcare Sports Construction Other Industry Engineering Media Real estate Advertising & marketing Banks Business servicesWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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Undisclosed< $25 / hr50 - 249Serves New York City, NYServices provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingFocus Areas
37% Virtual receptionist63% Answering servicesSee all 52 projectsMoneypenny USA (formerly VoiceNation) is a customer service center specializing in contact center services, including phone support and call handling. Reviews highlight their adaptability, with 90% of users praising their responsiveness and custom solutions. Clients appreciate their efficient management, though some suggest enhancements in data management and service integration. Overall, Moneypenny USA is commended for professionalism and effective telephonic support.
Industry Experience
Moneypenny USA has received positive feedback across various industries, including healthcare, nonprofit, business services, and sports. Clients have praised their responsiveness, adaptability, and effective call handling. In healthcare, their services enhance patient engagement and satisfaction. Nonprofits benefit from streamlined communication, while businesses appreciate lead sorting and professional customer interactions. Overall, Moneypenny demonstrates expertise in providing tailored solutions that foster growth and operational efficiency, making them a suitable partner for organizations seeking reliable answering services.
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Arts, entertainment & music Nonprofit Consumer Products Other Industry Business services Sports Healthcare Real estate Advertising & marketing Education Information technology Transportation Manufacturing Energy & natural resources Hospitality & leisure Retail TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Moneypenny USA as providing good value for money, with competitive pricing and tailored services. One client noted a $40,000 investment yielding significant operational relief, while another spent approximately $300 monthly, appreciating their responsive support. Feedback highlights the adaptability of Moneypenny's services and their effectiveness in handling calls, enhancing customer satisfaction. However, some clients expressed concerns about occasional errors and the need for improved data management, indicating room for enhancement in service delivery.Was this helpful?
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Melbourne, Florida (1) Miami, Florida (1) Tampa, Florida (1) Atlanta, Georgia (1) Wichita, Kansas (1) Blue Springs, Missouri (1) Chesterfield, Missouri (1) Charlotte, North Carolina (1) Concord, North Carolina (1) Greenville, North Carolina (1) High Point, North Carolina (1) Greenville, South Carolina (1) Baytown, Texas (1) Dallas, Texas (1) Friendswood, Texas (1) Frisco, Texas (1) Galveston, Texas (1) Garland, Texas (1) Nacogdoches, Texas (1) Midland, Texas (1) Hanover Park, Illinois (1) Oak Lawn, Illinois (1) Columbus, Indiana (1) Eastpointe, Michigan (1) Minneapolis, Minnesota (1) Long Branch, New Jersey (1) Staten Island, New York (1) Syracuse, New York (1) Milwaukee, Wisconsin (1) Los Angeles, California (1) San Francisco, California (1) Colorado Springs, Colorado (1) Las Vegas, Nevada (1) Phoenix, Arizona (1) Scottsdale, Arizona (1) Bismarck, North Dakota (1) Taunton, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Fairburn, Georgia (1) Rockingham, North Carolina (1) Wadesboro, North Carolina (1) Etowah, Tennessee (1) Sylacauga, Alabama (1) Ocean View, Delaware (1) Harlan, Kentucky (1)This provider is fluent in 2 languages:
- English
- Spanish
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Less than $10,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsCall Center Services project highlight
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
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Appointment Setter Online
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$1,000+Undisclosed1,000 - 9,999New York, NYServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingFocus Areas
15% Virtual receptionist70% Inbound appointment scheduling15% Answering servicesSee all 53 projectsAppointment Setter Online is a professional Contact Center Services provider specializing in outbound call center services, including lead generation, appointment scheduling, and follow-up communications. Across reviews, they consistently receive positive feedback for their reliability, professionalism, and ability to increase qualified appointments, highlighting a 40% increase in qualified appointments and improved conversion rates for clients. No significant areas for improvement were noted, but some clients suggested more detailed reporting could enhance long-term planning.
21 of 21 reviews are 5 stars10 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 21 Recent ReviewsReviewed 21 times in the past 6 months
Recent reviews for Appointment Setter Online highlight a strong overall sentiment, with clients praising their professionalism, effective communication, and consistent delivery of qualified leads. Notable feedback includes a significant increase in scheduled appointments and improved conversion rates across various industries, such as HVAC and education. Clients appreciated the tailored approach to outreach and the quality of leads generated, while some suggested enhancements in reporting and analytics for better long-term planning. Overall, the service has been deemed valuable and successful in meeting client objectives.Was this helpful?
Industry Experience
Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.Was this helpful?
$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Call Center Services55% Customer Service Outsourcing15% Data Annotation Services +210% Back Office Outsourcing10% Content Moderation ServicesFocus Areas
40% Virtual receptionist50% Answering services10% Inbound appointment schedulingSee all 68 projectsTop Customer Service is a Contact Center Services provider specializing in inbound call handling, Customer Support Services, and telephonic support across diverse industries. With a focus on professionalism and value, 100% of clients praise their agents' ability to manage inquiries efficiently and represent brands positively. Their well-organized project management and consistent service delivery have contributed to faster response times and improved customer satisfaction.
3 of 3 Virtual receptionist reviews are 5 stars$10,000 – $49,000 avg. project costVirtual receptionist Experience
Overall, Top Customer Service has received positive feedback for their Virtual receptionist services, with 100% of reviewers highlighting their effective communication and responsiveness. Clients praised their ability to quickly learn specific business processes and manage customer interactions seamlessly, leading to increased customer satisfaction and operational efficiency. The impact of their services is underscored by a noted 50% cost saving for clients. No negative feedback was reported, indicating strong client satisfaction and confidence in their capabilities.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.8
Schedule
4.8
Cost
5.0
Willing to Refer
5.0
In New City, clients highlight Top Customer Service’s strong technical support and industry knowledge, especially in AI recruitment systems. Their team effectively manages customer service operations, ensuring smooth communication and timely delivery, making them a trusted partner for tech startups seeking comprehensive support.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +310% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingFocus Areas
30% Virtual receptionist50% Answering services20% Inbound appointment schedulingSee all 22 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in providing virtual assistant and back-office support across various industries, including financial services, e-commerce, and insurance. Reviews indicate high satisfaction with their reliable and efficient service delivery, with 100% of clients appreciating their timely task management and responsiveness. Additionally, 86% of reviewers mentioned their adaptability and effective communication.
7 of 7 reviews are 5 stars$10,000 – $49,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
In the past six months, clients have consistently praised The Hour - Back Office and Virtual Assistant Services for their reliability, responsiveness, and ability to deliver projects on time. Notable feedback includes significant improvements in organizational efficiency, such as a 70% workload reduction for one client and enhanced accuracy in financial records for another. Clients particularly appreciate the team's adaptability to technology and effective communication, indicating a strong overall sentiment towards their services.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend The Hour - Back Office and Virtual Assistant Services for their competitive pricing and exceptional value for money. Multiple reviews highlighted that their costs fit within client budgets, with one stating they were chosen due to 'good value for cost.' The overall sentiment reflects satisfaction with the affordability of services, contributing to improved operational efficiency and reduced workloads, allowing clients to focus on core business activities.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
4.8
Cost
4.9
Willing to Refer
5.0
Clients in New Jersey commend The Hour for their versatile virtual services, including customer success, recruitment, and insurance support. They deliver timely, precise results with excellent communication, demonstrating strong project management and value across diverse, demanding projects.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr50 - 249New York City, NY
Services provided
10% Call Center Services20% Back Office Outsourcing20% Search Engine Optimization +510% Content Marketing10% Graphic Design10% Social Media Marketing10% Web Design10% Web DevelopmentFocus Areas
25% Virtual receptionist65% Answering services10% Inbound appointment schedulingSee all 54 projectsTask Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.
1 of 1 reviews is 5 starsLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Task Virtual has received positive feedback for their comprehensive SEO services, which led to a significant increase in organic traffic and improved search rankings for clients like PESTUK. Clients praised their project management, timeliness, and responsiveness, noting a proactive approach to strategy tailored to specific business needs. While minor improvements in initial technical explanations were suggested, overall sentiment reflects high satisfaction with the results and effective communication throughout the engagement.Was this helpful?
Industry Experience
Task Virtual has demonstrated significant expertise across multiple industries, including Financial Services, Education, Information Technology, Advertising & Marketing, Arts, and Consumer Products. Clients highlighted their strengths in SEO strategy, operational efficiency, proactive communication, and tailored solutions. Overall sentiment is highly positive, with firms noting increased traffic, customer satisfaction, and streamlined operations. Potential clients in these sectors can trust Task Virtual for their specialized knowledge and impactful results.
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Arts, entertainment & music Education Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express a strong sentiment regarding Task Virtual's cost-effectiveness and value for money. Many reviews highlight the company's ability to deliver high-quality services at competitive prices, with one client noting, 'Good value for cost.' Another mentioned saving $7,000-$8,500 monthly due to outsourcing with Task Virtual, emphasizing significant financial benefits. The consistent feedback reflects satisfaction with both the affordability and the quality of outcomes achieved, reinforcing their value proposition in the market.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
New York City-based clients praise Task Virtual for their comprehensive digital support, including Udemy course management, marketing, and customer service. They successfully helped expand online education offerings, achieving high subscriber growth and ratings. Clients highlight their expertise, reliability, and quick issue resolution.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed1,000 - 9,999Mineola, NY
Services provided
15% Call Center Services15% IT Managed Services10% Branding +135% AI Agents5% AI Development5% API Development5% Business Consulting5% Cybersecurity5% Digital Asset Management5% Ecommerce Marketing5% Pay Per Click5% Social Media Marketing5% UX/UI Design5% Web Development3% Content Marketing2% Search Engine OptimizationFocus Areas
30% Virtual receptionist35% Answering services35% Inbound appointment schedulingSee all 1 projectsSybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.
Industry Experience
Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.Was this helpful?
See All Locations (9)Mineola, NY
The Benchspace,34 Willis Ave, Mineola, NY 11501
Mineola, NY 11501501 - 750
(021) 111 792 743
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
20% Call Center Services60% Back Office Outsourcing10% Customer Service Outsourcing +110% Document Digitization & ManagementFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingLaunched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999Queens Village, NY
Services provided
25% Call Center Services25% Customer Service Outsourcing10% Back Office Outsourcing +710% Sales Outsourcing5% Business Consulting5% Content Writing Services5% Ecommerce Marketing5% Email Marketing5% Social Media Marketing5% TranscriptionFocus Areas
40% Virtual receptionist40% Inbound appointment scheduling20% Answering servicesZesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
Read moreQueens Village, NY
21229 Hillside ave apt 5EW
Queens Village, NY 11432151 - 200
+13322227751
See All Locations (3)Queens Village, NY
212-29 Hillside Avenue
Queens Village, NY 1142741 - 49
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UndisclosedUndisclosed250 - 999New York, NY
Services provided
25% Call Center Services40% Back Office Outsourcing35% Customer Service OutsourcingFocus Areas
60% Virtual receptionist40% Answering servicesEstablished in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
35% Call Center Services35% IT Managed Services20% Back Office Outsourcing +110% Document Digitization & ManagementFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesCanon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
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$1,000+$25 - $49 / hr50 - 249Brooklyn, NY
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +120% Finance & Accounting Outsourcing (FAO)Focus Areas
60% Virtual receptionist20% Answering services20% Inbound appointment schedulingMediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
70% Call Center Services10% Business Consulting10% Customer Service Outsourcing +110% Sales OutsourcingFocus Areas
34% Virtual receptionist33% Answering services33% Inbound appointment schedulingGurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
75% Call Center Services25% Customer Service OutsourcingFocus Areas
34% Virtual receptionist33% Answering services33% Inbound appointment schedulingMiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
15% Call Center Services55% Back Office Outsourcing30% Customer Service OutsourcingFocus Areas
45% Virtual receptionist40% Inbound appointment scheduling15% Answering servicesNEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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Undisclosed< $25 / hr50 - 249Hewlett, NY
Services provided
10% Call Center Services25% Back Office Outsourcing25% Recruiting +615% Customer Service Outsourcing5% Finance & Accounting Outsourcing (FAO)5% HR Outsourcing5% Other IT Consulting and SI5% Staffing5% Web DevelopmentFocus Areas
50% Virtual receptionist25% Answering services25% Inbound appointment schedulingCheaperTeam, a Back Office Outsourcing company, was established in 2020. Based in Hewlett, New York, the team focuses on Back Office Outsourcing and Recruiting.
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Undisclosed< $25 / hr50 - 249Brooklyn, NY
Services provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +310% Account-Based Marketing9% Sales Outsourcing1% AccountingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesDynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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$5,000+< $25 / hr10 - 49New York, NY
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Staffing10% Litigation Support ServicesFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesSmall call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
Read more$10 Dedicated (1 to 4 Agents) Hourly Rate $9 Dedicated (5 to 9 Agents) Hourly Rate $8 Dedicated (10 to 25 Agents) Hourly RateView PackagesInbound & Customer Support Rates
OnCalla Call Center Pricing – May 2025 (Subject to Change) We offer flexible and cost-effective call center solutions, ensuring quality service at competitive rates: $10 per hour → Dedicated (1 to 4 Agents) $9 per hour → Dedicated (5 to 9 Agents) $8 per hour → Dedicated (10 to 25 Agents)Was this helpful?
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
100% Call Center ServicesFocus Areas
50% Virtual receptionist25% Answering services25% Inbound appointment schedulingAdvantage Reserve is a call center. The agency is based in New York, New York and. Their team specializes in Call Center Services.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
45% Call Center Services35% Sales Outsourcing10% Back Office Outsourcing +110% Email MarketingFocus Areas
15% Virtual receptionist45% Inbound appointment scheduling40% Answering servicesKtech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
Read moreSee All Locations (3)New York, NY
230 5th Avenue
New York, NY 1000121 - 30
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$25,000+Undisclosed10 - 49New York, NY
Services provided
25% Call Center Services25% Market Research25% Marketing Strategy +125% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingEstablished in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +220% Email Marketing20% Sales OutsourcingFocus Areas
20% Virtual receptionist40% Answering services40% Inbound appointment schedulingDGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
56% Call Center Services32% Customer Service Outsourcing12% Sales OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesMessages Plus is a small New York, New York-based telephone answering service. The team offers Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249Butler, NJ
Services provided
90% Call Center Services10% Customer Service OutsourcingFocus Areas
33% Virtual receptionist56% Answering services11% Inbound appointment schedulingSee all 17 projectsAnserve Inc. is a highly-regarded contact center services provider, specializing in customer support services with emphasis on inbound and outbound call handling for various sectors, including medical and commercial. Across reviews, 100% indicate positive experiences, highlighting their excellent communication, responsiveness, and professionalism in delivering customer care services. Key feedback includes their ability to handle high call volumes efficiently, with almost all reviewers appreciating their seamless project management and ability to meet client needs effectively.
Reviews mention Efficient
Clients have praised Anserve Inc. for their efficient handling of call center services, noting their ability to manage calls expeditiously without complaints. The team's professionalism, particularly in challenging situations, was highlighted positively. Project management was seamless, with rapid response times and adaptability to client needs, further enhancing the overall sentiment of efficiency. One client emphasized their satisfaction with the investment, stating they would not change anything about the engagement.-
Call Center Services for Medical Practice Company
5.0 Mar 3, 2021We’re here in New Jersey and we’ve been hit very hard a year ago by COVID-19, and because of that, we’ve received calls from people who get hysterical. Despite that, the team has remained professional and calm during those calls. They efficiently take calls and route them to the proper people.
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9 of 10 New York City-based reviews are 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Call Center Services for Energy Company
5.0 — An energy company hired Anserve Inc. for call center services. The client provided scripts, and Anserve Inc. was responsible for all training. The team also assisted with customer and translation Read moreWas this helpful?
Review Rating from Clients
4.9/5.0
Quality
4.9
Schedule
5.0
Cost
4.6
Willing to Refer
4.9
Clients in New Jersey commend Anserve Inc. for their long-standing expertise in medical, legal, and home care call management. Their team provides prompt, accurate, and compassionate support, even during emergencies or high call volumes, with excellent project management and adaptable solutions tailored to client needs.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed10 - 49Palisades Park, NJ
Services provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +120% TranslationFocus Areas
40% Virtual receptionist40% Answering services20% Inbound appointment schedulingOUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Clifton, NJ
Services provided
20% Call Center Services20% Business Consulting20% IT Strategy Consulting +410% Corporate Training & Coaching10% Customer Service Outsourcing10% Digital Strategy10% Public RelationsFocus Areas
50% Virtual receptionist50% Inbound appointment schedulingKoN Corporation is an IT strategy consulting company. The team is based in Clifton, New Jersey, and their services include IT strategy consulting and Business Consulting.
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$1,000+< $25 / hr10 - 49New Hyde Park, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingAcena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
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UndisclosedUndisclosed50 - 249Newark, NJ
Services provided
20% Call Center Services30% Market Research20% BI & Big Data Consulting & SI +220% Sales Outsourcing10% Conversion OptimizationFocus Areas
30% Virtual receptionist50% Inbound appointment scheduling20% Answering servicesMarket Research company On Point specializes in Market Research and BI & big data consulting & SI. They are located in Chandler, Arizona and Newark, New Jersey.
Read moreSee All Locations (2)Newark, NJ
One Gateway Center, Suite 2600
Newark, NJ 0710216 - 20
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Undisclosed< $25 / hr250 - 999Bernards, NJ
Services provided
75% Call Center Services5% AI Development5% Back Office Outsourcing +35% Customer Service Outsourcing5% Sales Outsourcing5% Search Engine OptimizationFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSee all 7 projectsLawyerLine™ is a company that provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions tailored to law firms. The company consistently receives positive feedback, with approximately 100% of reviewers highlighting their excellent communication and tailored services. Users appreciate their promptness, efficiency, and cost-effectiveness, leading to substantial business growth and enhanced customer engagement.
Industry Experience
LawyerLine™ has received positive feedback predominantly from the legal industry, specifically family law, estate planning, criminal law, and real estate. Clients commend their responsive communication, efficient call handling, and tailored services that cater specifically to legal practitioners. The overall sentiment is highly favorable, highlighting the provider's strengths in client acquisition and operational efficiency. Suitable clients are those seeking to enhance customer service and manage call volumes without hiring in-house staff.
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LegalWas this helpful?
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1 of 1 New York City-based review is 5 starsLess than $10,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsCall Center Services project highlight
Receptionist Services for Law Firm
5.0 — LawyerLine™ provides receptionist services. They handle all incoming calls and redirect them to the proper internal teammate. They also do intake calls and gather specific information on behalf of Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
In Springfield, NJ, LawyerLine™ excels in legal call answering, intake, and call management, offering cost-effective, adaptable solutions for solo practitioners. Clients appreciate their promptness, detailed reporting, and personalized approach, making them a trusted partner for busy law firms.Read Local ReviewsWas this helpful?
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Undisclosed< $25 / hr50 - 249New York, NY
Services provided
10% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +315% Finance & Accounting Outsourcing (FAO)15% Transcription10% Sales OutsourcingFocus Areas
34% Virtual receptionist33% Answering services33% Inbound appointment schedulingSee all 1 projectsHabiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as
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UndisclosedUndisclosedFreelancerJersey City, NJ
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesEstablished in 2021, Task Ventures LLC is a call center. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesSmall answering service and Customer Service Outsourcing company NoMissedCallsUSA.com, is in New York, New York. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Old Bridge, NJ
Services provided
10% Call Center Services10% Application Testing10% Back Office Outsourcing +1110% Customer Service Outsourcing10% E-Commerce Development10% IoT Development10% Mobile App Development10% Sales Outsourcing10% Web Development2% HR Consulting2% HR Outsourcing2% PEO/Employee Leasing2% Recruiting2% StaffingFocus Areas
71% Virtual receptionist29% Answering servicesMidsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
50% Call Center Services50% Customer Service OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingSelect Answering Service is a call center service and Customer Service Outsourcing company. Launched in 2012, the agency provides Call Center Services and Customer Service Outsourcing.
Read more -
$1,000+$25 - $49 / hr50 - 249East Brunswick, NJ
Services provided
20% Call Center Services50% Customer Service Outsourcing30% Back Office OutsourcingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesEnfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Old Bridge, NJ
Services provided
11% Call Center Services25% Custom Software Development25% IoT Development +319% Customer Service Outsourcing10% HR Outsourcing10% IT Staff AugmentationFocus Areas
50% Virtual receptionist50% Answering servicesFront Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
50% Call Center Services50% Back Office OutsourcingFocus Areas
100% Virtual receptionistSee all 27 projectsExpress Virtual Assistant is a professional company specializing in Contact Center Services, including Inbound and Outbound Call Center tasks and Customer Support Services. The reviews reflect overwhelmingly positive feedback, with 100% of clients praising their professionalism and timely delivery. Users appreciate their ability to enhance customer communication, improve response times, and efficiently manage call handling tasks.
Industry Experience
Express Virtual Assistant has demonstrated strong expertise across various sectors, notably in Contracting, Automotive, Construction, Financial Services, and Education. Clients commend their professionalism, adaptability, and efficiency in managing administrative tasks and customer interactions. Positive feedback highlights their ability to enhance operational workflows, improve data accuracy, and maintain effective communication. Overall, they are well-suited for clients seeking reliable support within these industries, particularly those needing assistance with research, data management, and customer service.
Read All ReviewsSelect Industry to see insights
Home Services Hospitality & leisure Advertising & marketing Education Beauty Non-profit Automotive Business services Financial services Other industries Construction ContractingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Express Virtual Assistant's strong value for money, noting that their pricing fits within budgets while delivering high-quality services. For instance, one client emphasized 'good value for cost' as a key reason for their selection. Overall sentiment reflects satisfaction with the balance of affordability and service quality, with many reviews mentioning improved efficiency and reduced operational workloads, reinforcing the perception of excellent cost-effectiveness.Was this helpful?
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Review Rating from Clients
4.5/5.0
Quality
4.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
Princeton-based clients praise Express Virtual Assistant for their expertise in virtual marketing, including Google Ads and social media campaigns, which increased leads by 23%. They deliver timely, well-managed projects with a skilled team, supporting diverse marketing needs for global businesses.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed2 - 9Jersey City, NJ
Services provided
10% Call Center Services20% Sales Outsourcing10% Branding +610% Content Marketing10% Conversion Optimization10% Market Research10% Marketing Strategy10% Video Production10% Web DesignFocus Areas
30% Virtual receptionist40% Inbound appointment scheduling30% Answering servicesScreaming Garlic is a Sales Outsourcing company founded in 2010. The small team focuses on Sales Outsourcing and Branding.
Read more -
$1,000+$25 - $49 / hr250 - 999Suffern, NY
Services provided
20% Call Center Services25% Back Office Outsourcing20% Accounting +220% Customer Service Outsourcing15% Recruitment Process OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingFGC+ is a Back Office Outsourcing company based in Suffern, New York and Davao City, Philippines. Established in 2011, the team focuses on Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249Harrison, NY
Services provided
10% Call Center Services20% Compliance Consulting20% Cybersecurity +320% IT Managed Services20% Unified Communications Consulting & SI10% Corporate Training & CoachingFocus Areas
100% Virtual receptionistUnified communications consulting & SI company Harbor Networks focuses on unified communications consulting & SI and Cybersecurity. They are based in Framingham, Massachusetts and Harrison, New
Read moreSee All Locations (2)Harrison, NY
2900 Westchester Ave, Suite 206
Harrison, NY 1057710 - 15
877-650-5900
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$10,000+< $25 / hr250 - 999Melville, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +125% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Answering services30% Inbound appointment schedulingProtalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Stamford, CT
Services provided
60% Call Center Services40% Customer Service OutsourcingFocus Areas
30% Virtual receptionist70% Answering servicesPower BDC, a call center, offer Call Center Services and Customer Service Outsourcing. They were established in 2014.
Read more -
UndisclosedUndisclosed50 - 249Nesconset, NY
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingFocus Areas
34% Virtual receptionist33% Answering services33% Inbound appointment schedulingSee all 18 projectsAnswering Legal is a specialized Customer Support Services company providing 24/7 telephonic support tailored for law firms. Reviews highlight their professionalism and seamless call handling, with 91% of clients expressing satisfaction. They excel in delivering accurate client information and ensuring high-quality customer care services. Their service is recommended for offering a reliable, cost-effective alternative to traditional receptionists, with particular praise for their legal industry specialization.
Industry Experience
Answering Legal has received positive feedback from clients predominantly within the legal industry, specifically in criminal defense, family law, consumer bankruptcy, and immigration. Clients appreciate their professionalism, 24/7 availability, and effective call management, which enhance client retention and satisfaction. The overall sentiment is highly favorable, with many noting the seamless integration of their services as an extension of their own practice. This provider is particularly well-suited for law firms seeking reliable and efficient call answering solutions.
Read All ReviewsSelect Industry to see insights
LegalWas this helpful?
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7 of 7 New York City-based reviews are 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Answering Services for Criminal Defense & DWI Practice
5.0 — Answering Legal provides phone answering and tele-receptionist services for a law firm on an ongoing basis. Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
4.9
Cost
4.9
Willing to Refer
5.0
Legal professionals in New York City appreciate Answering Legal’s expertise in legal-specific call answering, intake, and message forwarding. Their dependable, courteous service helps firms manage growing caseloads, improve client communication, and operate smoothly without the need for full-time receptionists.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed10 - 49Stamford, CT
Services provided
70% Call Center Services30% Back Office OutsourcingFocus Areas
30% Virtual receptionist70% Answering servicesFounded in 1998, Statlinx is a small call center. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr10 - 49South Brunswick Township, NJ
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +110% Sales OutsourcingFocus Areas
50% Virtual receptionist50% Answering servicesEndicott Communications is an answering service. Established in 2007, the team offers Call Center Services and Customer Service Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249Norwalk, CT
Services provided
40% Call Center Services40% Back Office Outsourcing10% IT Managed Services +110% IT Strategy ConsultingFocus Areas
30% Virtual receptionist40% Answering services30% Inbound appointment schedulingCentral Communications Inc. Is a call center service. The team specializes in Call Center Services and Back Office Outsourcing, and the company is in Norwalk, Connecticut.
Read more -
$1,000+< $25 / hr50 - 249Bohemia, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Business Consulting +125% Corporate Training & CoachingFocus Areas
50% Virtual receptionist35% Inbound appointment scheduling15% Answering servicesBusiness Consulting company XyberMed offers Business Consulting and Call Center Services. They were launched in 2014.
Read more -
UndisclosedUndisclosed250 - 999Ridgefield, CT
Services provided
30% Call Center Services20% Accounting20% Back Office Outsourcing +220% Custom Software Development10% Customer Service OutsourcingFocus Areas
40% Virtual receptionist40% Answering services20% Inbound appointment schedulingOfficePartners360 is a midsize answering service. They provide Call Center Services and Custom Software Development and were launched in 2006.
Read more -
UndisclosedUndisclosed50 - 249Nesconset, NY
Services provided
100% Call Center ServicesFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesRing Savvy is a midsize Nesconset, New York-based answering service company. Their services include Call Center Services.
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$1,000+< $25 / hr10 - 49Bohemia, NY
Services provided
35% Call Center Services50% Back Office Outsourcing10% Recruiting +23% PEO/Employee Leasing2% HR OutsourcingFocus Areas
25% Virtual receptionist50% Answering services25% Inbound appointment schedulingIRecruit Tech is a Back Office Outsourcing company founded in 2016. Their team provides Back Office Outsourcing and Call Center Services.
Read more -
UndisclosedUndisclosed50 - 249New York, NY
Services provided
70% Call Center Services30% Audio ProductionFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesBelles Receptionists is a phone answering service in New York, New York. They provide Call Center Services and Audio Production.
Read more -
$1,000+< $25 / hr250 - 999Montebello, NY
Services provided
20% Call Center Services20% Back Office Outsourcing20% E-Commerce Development +410% Market Research10% Marketing Strategy10% Recruiting10% Sales OutsourcingFocus Areas
35% Virtual receptionist35% Inbound appointment scheduling30% Answering servicesFocusinc Group International is an e-commerce development company established in 2011. The agency offers E-Commerce Development and Call Center Services.
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Ability to Deliver considers three criteria:
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List of the Top 5 New York City Virtual Receptionist Companies
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$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services15% Virtual receptionist80% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services40% Virtual receptionist90% Other -
$1,000+< $25 / hr50 - 249New York City, NY
Ability to deliver
27.2/40.016.6/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services25% Virtual receptionist90% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
26.4/40.019.8/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services30% Virtual receptionist90% Other -
UndisclosedUndisclosed1,000 - 9,999Mineola, NY
Ability to deliver
20.7/40.014.8/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
15% Call Center Services30% Virtual receptionist85% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services35% Virtual receptionist80% Other -
$1,000+< $25 / hr250 - 999Queens Village, NY
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services40% Virtual receptionist75% Other -
UndisclosedUndisclosed250 - 999New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services60% Virtual receptionist75% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services35% Virtual receptionist65% Other -
$1,000+$25 - $49 / hr50 - 249Brooklyn, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
20% Call Center Services60% Virtual receptionist80% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
70% Call Center Services34% Virtual receptionist30% Other -
UndisclosedUndisclosed2 - 9New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Call Center Services34% Virtual receptionist25% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
15% Call Center Services45% Virtual receptionist85% Other -
Undisclosed< $25 / hr50 - 249Hewlett, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services50% Virtual receptionist90% Other -
Undisclosed< $25 / hr50 - 249Brooklyn, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
$5,000+< $25 / hr10 - 49New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
30% Call Center Services35% Virtual receptionist70% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Call Center Services50% Virtual receptionist -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
45% Call Center Services15% Virtual receptionist55% Other -
$25,000+Undisclosed10 - 49New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services35% Virtual receptionist75% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services20% Virtual receptionist80% Other
Latest Virtual Receptionist Articles
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How to Build a Budget for Call Center Services [With Template]
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Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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