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Top Call Center Services & Voice Services in New York City

Ratings Updated: February 3, 2026

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Featured

What are Featured Providers?
SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves New York City, NY

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of SalesRoads reflect a positive overall sentiment, highlighting their effectiveness in building sales pipelines. Clients appreciate the responsiveness and timely delivery of services, with one user noting an average of four meetings per week with qualified leads. However, there is a suggestion for improvement regarding the team's assertiveness in providing expert opinions. Overall, SalesRoads is viewed as a reliable partner in sales development.
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Industry Experience

SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
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United States (61) Canada (2) Austria (1) Spain (1)

This provider is available in 1 time zone:

Eastern European Time (EET)
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Team players
Clients consistently commend Helpware for their collaborative spirit and responsiveness, describing them as integral extensions of their teams. One client noted, "It felt like there was very little divide between our teams," highlighting their seamless integration. Another stated, "We feel like we’re their only client," emphasizing the attentive support provided. Overall, the sentiment reflects strong appreciation for Helpware's commitment to teamwork and their proactive approach in addressing client needs.

Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm

5.0 Aug 7, 2024

Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership. We work together to set priorities for every project they assist us with.
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Customer Support for Custom Meal Service Provider

5.0 Feb 4, 2022

It felt like there was very little divide between our teams. From the agents to the leadership, everyone was always so ready and willing to help. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
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Administrative and Internal Support for Strategy Consultancy

5.0 Oct 23, 2019

Helpware has their own project tools, into which I have full visibility and in fact am held accountable by the team when I need to be. We are truly a team. My Team understands what to do with them and we work together to make sure we get it done.
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Mkt Research & CRM Administration for Financial Services Co

4.0 Oct 23, 2019

We envisioned being one group, and we’ve achieved that. We’re constantly working together and thinking of ways that we can expand the relationship. Helpware is a part of our team on a daily basis, and we’re in constant contact.
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Image Annotation for Computer Vision Software

5.0 May 29, 2019

In the end, they've become an extension of our team thanks to their involvement and quality. Their team is extremely responsive to our questions and feedback and provides updates proactively.
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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1 of 1 New York City-based review is 5 stars

Unknown avg. project cost for Call Center Services services in New York City

Call Center Services project highlight

Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

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Reviews mention High-quality work
Clients consistently praised Select VoiceCom for delivering high-quality work, noting significant improvements in sales and customer service outcomes. One client highlighted an increase in annual sales from $4M to $8M, while another emphasized their exceptional quality control and adaptability. The team's reliability and commitment to exceeding expectations were frequently mentioned, with feedback stating they 'always deliver on time' and provide 'impressive' service quality. Overall, the sentiment reflects strong satisfaction with the company’s performance and results.

Customer Service Recruiting for Financial Services Co

5.0 Jan 13, 2025

We are very satisfied with what the SVC team is doing for us. They are the best!
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Call Center Services for Advisory Platform

4.5 Jan 13, 2025

Partnering with Select VoiceCom led to a 35% increase in customer satisfaction scores, a 40% reduction in response times, and a 25% boost in overall sales conversions within the first six months. The consistency and good training provided by their team are outstanding.
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Back Office & Sales Outsourcing for Photography Studio

5.0 Feb 7, 2025

SVC are extremely reliable when it comes to project management. They always go above and beyond for us, whether it's recruitment, campaign management, HR or training. They always deliver on time and exceed our expectations.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, Select VoiceCom has received positive feedback for their organizational skills and effective communication, with one client noting their responsiveness within 24 hours. The company was chosen for its cultural alignment and personalized approach, which facilitated a successful hiring process for a marketing team. Clients appreciate their openness to suggestions and commitment to delivering on promises, with no significant areas for improvement identified.
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Industry Experience

Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial services

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United States (7) Australia (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)
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Appointment Setter Online

5.0 49 reviews

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Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

New York, NY

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Back Office Outsourcing

Appointment Setter Online is a company specializing in Contact Center Services, including appointment setting, lead qualification, and customer outreach. They consistently receive high praise for their professionalism, adaptability, and effective communication. Approximately 90% of reviews highlight their ability to improve schedules and increase appointments, while around 80% commend their responsiveness and flexibility in meeting client needs.

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Average Project Cost Breakdown

$10,000 to $49,000 (23) $50,000 to $199,999 (5) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money, noting their ability to generate qualified leads and improve appointment bookings. Feedback highlights that clients appreciated the 'good value for cost' and the 'high-quality, well-qualified appointments' provided. The overall sentiment reflects satisfaction with the service's cost-effectiveness, allowing businesses to focus on core operations while experiencing a significant increase in client engagement and conversions.
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More responsive than most other service providers

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment Setters

Award Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.
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2 of 2 New York City-based reviews are 5 stars

$50,000 – $199,999 avg. project cost for Call Center Services services in New York City

New York City-based Call Center Services project highlight

Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read more
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Staffwiz LLC

4.8 3 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

30% Recruiting

15% Customer Service Outsourcing

15% Sales Outsourcing +4 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Staffing

Staffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.

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Reviews mention Well-organized projects
Clients have consistently praised Staffwiz LLC for their well-organized project management. One client noted that the onboarding process for new customer service agents was smooth and efficient, with integration completed within two weeks. The team, including members Michelle and Jerick, was highlighted for their excellent communication and detailed approach to hiring. Overall, client sentiment reflects a high level of satisfaction with the organization and execution of projects.

Customer Service Outsourcing for E-Commerce Platform

5.0 Jul 9, 2024

Michelle and Jerick are not only easy to communicate with but also a pleasure to work with. The onboarding process was smooth and well-organized, allowing us to integrate our new customer service team within just two weeks of initial contact.
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Average Project Cost Breakdown

What Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.
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More responsive than most other service providers

Staffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Philippines (1) United States (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)
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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves New York City, NY

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)

1 of 1 New York City-based review is 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in New York City

Call Center Services project highlight

Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read more
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Business & Services Solutions

5.0 17 reviews
Verified

$1,000+

< $25 / hr

50 - 249

Serves New York City, NY

Services provided

40% Call Center Services

40% Customer Service Outsourcing

10% Back Office Outsourcing +1 service

10% Sales Outsourcing

Business & Services Solutions is a comprehensive provider of Contact Center Services, specializing in fields such as Customer Support Services and Technical Support. They are consistently praised for their ability to integrate seamlessly with clients' operations and for their proactive, empathetic service approach. With over 90% of feedback highlighting their strategic alignment and technical expertise, they excel in adapting to industry-specific needs, optimizing performance, and enhancing customer satisfaction across diverse sectors.

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Reviews mention Passionate about their work
Clients consistently commend Business & Services Solutions for their passionate engagement with projects, evidenced by their genuine understanding of player psychology and commitment to community-building. One CEO noted that their agents became 'true community members,' often suggesting gameplay strategies that enhanced player loyalty. Their leadership's active involvement in game testing further underscores their dedication, indicating that every support interaction is treated as part of the overall gaming experience. Overall sentiment reflects strong appreciation for their enthusiasm and commitment.

Call Center Services for Game Development Company

5.0 Jun 21, 2025

Most impressive was their genuine passion for our games and understanding of player psychology. Their agents didn't just follow scripts - they became true community members, often suggesting gameplay strategies that turned frustrated players into loyal fans. Their leadership's willingness to participate in our game tests and provide player perspective showed an uncommon commitment to partnership.
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9 of 9 Call Center Services reviews are 5 stars

9 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for AI-Powered Platform
5.0 — Business & Services Solutions provides call center services for an AI-powered platform. The team has taken the time to understand the client's software functionality, customer personas, use Read more
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Industry Experience

Business & Services Solutions has demonstrated strong expertise across various industries, including Pharmaceuticals, IT Services, Gaming, Healthcare, and Construction. Clients have praised their ability to adapt communication and support strategies to meet industry-specific needs, showcasing strengths in technical knowledge, empathy, and operational efficiency. Overall sentiment reflects satisfaction, with notable impacts on customer satisfaction, response times, and operational improvements, making them a fitting choice for projects in these sectors.
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Other industries Pharmaceuticals IT Services Gaming Medical Healthcare Construction Software Business services Advertising & marketing

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Canada (4) Australia (2) France (2) Spain (2) Germany (1) Poland (1) Singapore (1)

This provider is fluent in 6 languages:

English

French

Italian

Arabic

Spanish

German

This provider is available in 2 time zones:

Central European Time (CET)

Universal Coordinated Time (UTC)
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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York City, NY

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Open to feedback
Clients have expressed a positive sentiment regarding six eleven global services' openness to feedback, highlighting their strong listening skills and commitment to meeting client needs. One client noted, 'What six eleven does best is working very hard and listening to our directions very well.' However, there is room for improvement, as clients hope for more independent management from the team in the future. Overall, the willingness to adapt and respond to client instructions is appreciated.

Customer Service Outsourcing for Online Yoga Instructions Co

4.0 Feb 10, 2023

We have an open line of communication with six eleven via Slack and Zoom. Having daily communication allows us to ensure we’re executing and meeting our service-level agreements. What six eleven does best is working very hard and listening to our directions very well. We’re very clear and concise with our instructions. Still, we really appreciate how hard they work to meet our needs.
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $200,000 to $999,999 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers

six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (6) Canada (1) Malaysia (1)

This provider is fluent in 1 language:

English

This provider is available in 4 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)
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The Hour - Back Office and Virtual Assistant Services

5.0 14 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Great Neck Plaza, NY

Services provided

10% Call Center Services

50% Back Office Outsourcing

20% Customer Service Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

5% Document Digitization & Management

5% HR Consulting

The Hour - Back Office and Virtual Assistant Services is a company specializing in providing comprehensive back-office support and virtual assistance across various industries. The reviews indicate a strong emphasis on accuracy, reliability, and adaptability, with a notable 100% positive feedback on communication and project management. Their ability to integrate seamlessly into clients' workflows and deliver tailored solutions is frequently praised.

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Reviews mention Professional
The feedback regarding professionalism at The Hour - Back Office and Virtual Assistant Services is overwhelmingly positive. Clients highlighted their 'professionalism,' 'accuracy,' and 'positive approach' as standout qualities. One client noted their satisfaction with project management, emphasizing timely delivery and excellent responsiveness. Another client appreciated the company's flexibility and ease of collaboration, stating they are 'very easy to work with.' Overall, the sentiment reflects a strong endorsement of their professional capabilities.

BPO Services for AI -Sourcing Automation Platform

5.0 Aug 26, 2022

They are professional, flexible, and very easy to work with.
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Virtual Assistant Services for Insurance Company

5.0 Jul 1, 2025

The VA handled all the back end which gave us free hand on working on bringing new business in house. Yes, I am very satisfied on this point of time, working with the same person from last 2 years and overall he learnt a lot. Response is great, VA as well as the manager whenever any support is needed. What did you find most impressive or unique about this company? Professionalism, Accuracy, Positive approach, Industry Skills.
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Average Project Cost Breakdown

$10,000 to $49,000 (4) $50,000 to $199,999 (3) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services as providing excellent value for money, with several reviews noting that their pricing fits within budget constraints. For instance, one client emphasized the 'good value for cost,' while another mentioned that the team 'had a great culture fit' and aligned with their values. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service, contributing to improved operational efficiencies across various projects.
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United States (9) Canada (2)

Review Rating from New York City Clients

5.0/5.0

Quality

5.0

Schedule

4.7

Cost

4.8

Willing to Refer

5.0

Clients in New Jersey commend The Hour for their versatile virtual services, including customer success, recruitment, and insurance support. They deliver timely, precise results with excellent communication, demonstrating strong project management and value across diverse, demanding projects.
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Martal Group

4.8 104 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Uniondale, NY

Services provided

10% Call Center Services

70% Sales Outsourcing

10% AI Agents +1 service

10% Email Marketing

Martal Group is a lead generation and sales engagement company, providing services such as outbound call center and telemarketing services. They have a mixed feedback record: approximately 70% of clients praise their responsiveness and ability to generate leads, while 30% express concerns about communication and the effectiveness of their campaigns. Their expertise in creating effective outreach strategies and adaptable project management is frequently highlighted.

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Reviews mention Easy to work with
Clients consistently express that Martal Group is exceptionally easy to work with, highlighting their professionalism and effective communication. One client noted the team's ability to drive results without requiring micromanagement, stating, "They just make it easy at every step." Another emphasized the nimbleness and expertise of the Martal team, remarking, "It was easy to work with a nimble team of experienced specialists." Overall, the sentiment reflects a strong appreciation for Martal's collaborative approach and reliability.

Lead Generation for Event Ticketing & Marketing Platform

5.0 Apr 4, 2023

Martal Group has been delivering on their promise and exceeding our expectations. They are great to work with and quick to respond to our requests. We work together to figure out what is working, what's not and identify opportunities.
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Account-Based Mktg Campaigns for Computer Networking Firm

5.0 Nov 9, 2020

It was easy to work with a nimble team of experienced specialists, mostly we needed to provide them knowledge about our products and types of customers, the rest was done by them which was fantastic!
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6 of 7 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 7 times in the past 6 months
Recent client feedback for Martal Group highlights their effectiveness in lead generation and appointment setting, with multiple reviewers noting significant improvements in sales pipelines and brand visibility. Clients appreciated their organized project management, proactive communication, and ability to integrate seamlessly as an extension of their teams. Notable feedback includes a consistent increase in qualified leads and responsiveness to performance data. However, some clients suggested that earlier testing of messaging could enhance optimization efforts.
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Uniondale, NY

405 RXR Plaza
Uniondale, NY 11553
6 - 9

18885577769

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Review Rating from New York City Clients

5.0/5.0

Quality

4.9

Schedule

4.8

Cost

4.8

Willing to Refer

5.0

Reviewers from New York City highlight Martal Group’s proficiency in sales outreach, lead conversion, and strategic account handling for various sectors. They demonstrate strong communication, understanding of complex products, and timely delivery, resulting in successful client engagement, deal closures, and scalable growth. The team is regarded as highly talented and reliable.
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Execo

4.9 12 reviews
Verified

$10,000+

Undisclosed

250 - 999

New York, NY

Services provided

35% Back Office Outsourcing

35% Sales Outsourcing

15% Data Annotation Services +1 service

15% Demand Generation Marketing

Execo is a digital marketing agency specializing in SEO, content creation, social media management, and comprehensive marketing strategy execution. Feedback highlights Execo's operational excellence, with 100% of reviews mentioning their timely delivery and high quality of service. Clients consistently praise their personable and competent team, with no areas for improvement noted.

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Industry Experience

Execo has demonstrated strong expertise primarily in the IT Services, Software, Healthcare, Education, Design, and Legal industries. Reviews indicate a high level of satisfaction due to their operational excellence, strategic marketing capabilities, and effective project management. Clients commend Execo for personalized service, timely deliverables, and measurable outcomes, such as increased leads and improved SEO. Overall sentiment reflects confidence in Execo's ability to enhance marketing strategies and drive results across diverse sectors.
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IT Services Software Healthcare Education Design Legal

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Overall, client feedback on Execo highlights their competitive pricing and exceptional value for money. Clients noted that Execo's services fit within their budgets while delivering high-quality results. One client emphasized that their pricing was a key factor in selecting Execo, stating it fit their budget perfectly. Another client appreciated the operational excellence and commitment to success, indicating that the value received exceeded expectations. Overall, clients express high satisfaction with the return on investment from their engagements with Execo.
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United States (10) Canada (1) Singapore (1)

This provider is fluent in 1 language:

English
Review Rating from New York City Clients

4.8/5.0

Quality

4.5

Schedule

4.8

Cost

4.7

Willing to Refer

5.0

Local NYC companies value Execo’s tailored approach to sales growth, including prospecting, team integration, and process refinement. Reviews underscore their professionalism, adaptability, and success in achieving ambitious goals like increased opportunities and market entry, showcasing broad experience in complex sales projects.
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Task Virtual

4.9 54 reviews
Verified

$1,000+

< $25 / hr

50 - 249

New York City, NY

Services provided

10% Call Center Services

20% Back Office Outsourcing

20% Search Engine Optimization +5 services

10% Content Marketing

10% Graphic Design

10% Social Media Marketing

10% Web Design

10% Web Development

Task Virtual is a company specializing in back office and telephonic support services, particularly in medical billing. Reviews indicate that they excel in delivering quality work promptly and have significantly increased customer acquisition, saving clients about 20 hours weekly and $200 monthly. Positive feedback is prevalent, though clients suggest more frequent updates.

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0 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Event Staffing Company
5.0 — Task Virtual provides call center services for an event staffing company. The team has integrated call tracking software and now manages inbound and outbound calls while producing weekly performance Read more
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More responsive than most other service providers

Task Virtual is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

United States (7) Canada (3) Australia (1) Germany (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 7 time zones:

India Standard Time (IST)

Central European Time (CET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)
New York City, NY

119-11 28th Avenue
New York City, NY 11354
2 - 5

3472846666

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Mindracer Consulting

Not yet reviewed
Verified

$10,000+

$200 - $300 / hr

2 - 9

New York, NY

Services provided

40% Financial Consulting

40% Sales Outsourcing

10% Business Consulting +1 service

10% Marketing Strategy

Mindracer Consulting is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Financial Consulting and is based in New York, New York.
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Featured

What are Featured Providers?
Belkins

4.9 229 reviews
Premier Verified

$10,000+

< $25 / hr

50 - 249

Serves New York City, NY

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Belkins is a lead generation and outbound marketing company that specializes in creating effective sales campaigns through email, LinkedIn outreach, and cold-calling services. Reviews consistently highlight their ability to generate qualified leads, with 100% of reviewers noting successful appointment bookings and measurable outcomes. Clients praise Belkins' professionalism, timely communication, and high-quality project management, with no significant areas for improvement suggested.

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Reviews mention Team players
The reviews highlight Belkins as a highly effective team that seamlessly integrates with clients, exemplifying strong collaboration and communication. Clients praised the team's adaptability and responsiveness, noting that they felt like an extension of their own staff. Specific feedback includes one client stating, "Belkins agents are responsive and ready to share their insights," and another mentioning, "We collaborated as one team." Overall sentiment reflects a strong appreciation for Belkins' team-oriented approach and commitment to client success.

Advertising, Email Mktg & CRM Consulting for FinTech Company

5.0 Oct 31, 2023

The communication has been seamless, addressing our queries and concerns promptly. It felt like they were an extension of our team, genuinely invested in our success. They've been effective and responsive throughout our partnership, meeting and often exceeding our expectations.
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Appointment Setting Services for Career Coaching Firm

5.0 Mar 24, 2023

They act as a true partner. They listen, they pivot when necessary and most importantly, they care about our success and are invested. They worked closely with us to understand our needs and goals, and their work style was a breath of fresh air after our negative experience with our previous vendor.
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Lead Generation for Merchandising Company

5.0 Oct 3, 2022

We quickly got along, and they seamlessly integrated into our team. Belkins team is incredibly communicative, smart, and proactive. They always give feedback and heed our suggestions.
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Lead Generation for Market Research Agency

5.0 Aug 2, 2022

The communication was flawless. Belkins were responsive, ready to listen, and attentive to details. I liked that we collaborated as one team.
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Lead Generation for Consulting Firm

5.0 Mar 22, 2022

Belkins' team became an extension of our internal team. They are trusted advisors, insightful and not afraid to share when something isn’t working. They always stay in touch, so we feel that our marketing efforts are thoroughly monitored and managed.
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5 of 6 reviews are 5 stars

5 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 6 times in the past 6 months
Recent reviews for Belkins reflect a high level of client satisfaction, emphasizing their expertise in lead generation and project management. Clients noted impressive results, such as 78 qualified appointments and a 3.6x ROI in six months, alongside effective communication and timely delivery. One client highlighted Belkins' ability to adapt strategies and refine ideal customer profiles, leading to a consistent flow of qualified leads. Overall, the feedback indicates a strong partnership, with no significant areas for improvement identified.
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Industry Experience

Belkins has received positive feedback across various industries, including Advertising & Marketing, Information Technology, Healthcare, and Education. Clients commend their expertise in lead generation, responsiveness, and tailored strategies that yield high-quality leads and appointments. The company has effectively supported clients in scaling operations and improving sales pipelines. Overall sentiment is highly favorable, particularly in sectors like IT and Marketing, where results often exceed expectations, making Belkins a strong candidate for organizations seeking similar services.
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Select Industry to see insights

IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (108) $50,000 to $199,999 (31) Less than $10,000 (25) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Belkins for their exceptional value for money, with many reporting significant returns on investment. For instance, one client noted a 3.6x ROI from a $9,000 deal, while another highlighted the booking of 60 appointments within a few months. Overall, clients appreciate Belkins' ability to deliver high-quality leads and appointments, often exceeding initial targets and expectations, making them a trusted partner in lead generation.
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A-SALES AB

4.9 62 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves New York City, NY

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

A-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.

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Reviews mention Accessible
Clients consistently praised A-SALES AB for their accessibility and responsiveness. One client noted their team was 'very approachable' and promptly addressed any issues that arose. Another emphasized the 'highly skilled and responsive team' that was always available to provide support. Overall, the sentiment regarding A-SALES AB's accessibility is overwhelmingly positive, with clients appreciating their commitment to communication and collaboration throughout the project.

Sales Appointment Setting for Optimization Strategy Company

5.0 Jun 24, 2024

The strategy was constantly improved, and we were always kept in the loop of things. Their team was very approachable, and when any problems came up, they were promptly solved.
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Email Marketing & CRM Consultation for Advertising & Marketing Agency

5.0 Mar 4, 2024

They delivered all promises and were always responsive to our needs. They provided weekly progress reports and were proactive in suggesting new approaches to improve results. They also have a highly skilled and responsive team that was always available to answer our questions and provide support.
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19 of 20 reviews are 5 stars

12 new reviews for Call Center Services services

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
Recent reviews of A-SALES AB indicate a generally positive sentiment, highlighting their effective lead generation strategies and structured project management. Clients reported an average of 10-22 qualified meetings per month, with notable praise for their tailored outreach and quick adaptation to specific market needs. However, one review expressed dissatisfaction with the quality of work, describing it as unprofessional and lacking in substance. Overall, A-SALES AB appears to be a strong choice for businesses seeking reliable sales appointment generation.
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Industry Experience

A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Select Industry to see insights

Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services Consulting

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London, England

96 Kensington High Street
London, England W8 4SG
31 - 40

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Assistring LLC

5.0 10 reviews

$1,000+

< $25 / hr

50 - 249

Serves New York City, NY

Services provided

45% Call Center Services

45% Customer Service Outsourcing

10% Back Office Outsourcing

Assistring LLC is a provider of Contact Center Services specializing in Customer Support Services, Inbound and Outbound Call Center operations, and more. They have received overwhelmingly positive feedback, with nearly all clients reporting improved customer satisfaction and operational efficiency. Notably, 100% of reviews commend their commitment to quality service, effective project management, and ability to integrate their services seamlessly into existing operations.

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Reviews mention Collaborative
The feedback regarding collaboration with Assistring LLC is overwhelmingly positive. Clients highlighted the company's efficient project management and seamless integration, which fostered a collaborative workspace. One client noted their 'unique communications' that enhanced effectiveness, while another emphasized the team's dedication to exceeding expectations. Although there is room for improvement in defined procedures and feedback sessions, the overall sentiment reflects a strong partnership that significantly boosted customer satisfaction and aligned well with client needs.

Call Center Services for Wholesale Retail Company

5.0 Oct 12, 2024

The Assistring LLC project management was very efficient. Their easy integration and unique communications have led to a workspace that is more collaborative and effective keeping client service at a high standard. We have been able to collaborate really well with Assistring LLC, and there is always a little room for improvement.
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Industry Experience

Assistring LLC has demonstrated expertise across various industries, including Real Estate, Utilities, Retail, Insurance, Hospitality & Leisure, and Consumer Products. Industry feedback highlights their strengths in enhancing customer service operations, improving response times, and increasing satisfaction ratings. In Retail and Hospitality, clients noted significant boosts in customer experience and sales, while in Utilities and Insurance, their solutions led to improved customer loyalty. Overall, sentiment suggests that Assistring LLC is well-suited for projects requiring robust customer service management.
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Real estate Utilities Retail Insurance Hospitality & leisure Consumer products & services

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Average Project Cost Breakdown

$10,000 to $49,000 (10)

What Clients Have Said
Client feedback indicates that Assistring LLC offers competitive pricing and good value for money. Multiple clients highlighted that the pricing fit their budgets and emphasized the alignment of company values. For instance, the Director of Operations at Downing noted they chose Assistring for its 'good value for cost.' Similarly, the Customer Service Director at Homebox remarked on the 'good value for cost' and positive outcomes from the partnership. Overall, the sentiment reflects satisfaction with cost-effectiveness and service quality.
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.

Customer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.
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Heisler Solutions LLC

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

10 - 49

New York, NY

Services provided

30% Business Consulting

20% Marketing Strategy

20% Sales Outsourcing +3 services

15% IT Strategy Consulting

10% AI Agents

5% ERP Consulting and SI

Heisler Solutions LLC, a Business Consulting company, specializes in Business Consulting and Marketing Strategy. The agency is based in New York, New York and Raleigh, North Carolina.
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Premier NX

Not yet reviewed
Verified

$25,000+

Undisclosed

1,000 - 9,999

New Providence, NJ

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +12 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

5% API Development

5% Accounting

5% Application Management & Support

5% CRM Consulting and SI

5% Custom Software Development

5% Ecommerce Marketing

5% Graphic Design

5% Social Media Marketing

5% Unified Communications Consulting & SI

5% Video Production

IT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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CrewBloom

4.8 37 reviews

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

25% Customer Service Outsourcing

25% Sales Outsourcing

10% Back Office Outsourcing +4 services

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

10% Recruitment Process Outsourcing

10% Staffing

CrewBloom is a provider of Contact Center Services specializing in Outbound Call Center and Customer Support Services. With a strong emphasis on quality human capital, they effectively manage inbound and outbound communications for various industries. Across multiple reviews, 100% of clients commend CrewBloom for their adaptability, effective project management, and positive company culture, leading to significant growth and enhanced customer engagement.

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1 of 3 reviews are 5 stars

1 new review for Call Center Services services

$10,000,000 + avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews for CrewBloom reflect a strong overall sentiment, highlighting effective communication and impressive candidate quality. Clients commend CrewBloom's attention to customer success and the professionalism of their team. Specific feedback includes satisfaction with candidate presentations and timely project delivery, with one client noting, "I can't think of anything for them to improve." Overall, CrewBloom is viewed as a reliable partner for staffing and support, with positive referrals emphasizing their effectiveness.
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Industry Experience

CrewBloom has demonstrated strong expertise across various industries including Human Resources, Education, Financial Services, Dental, Software, Consulting, IT Services, Advertising & Marketing, and Real Estate. Feedback highlights their proficiency in staffing, customer support, and project management. Clients commend their responsiveness, quality of candidates, and ability to adapt to specific needs. Overall sentiment is highly positive, suggesting a strong fit for organizations seeking reliable outsourcing in these sectors.
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Select Industry to see insights

Consulting Other Industry Financial services Dental Software IT Services Advertising & marketing Real estate Retail Education Human Resources Chemicals & Biotechnology

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More responsive than most other service providers

CrewBloom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Review Rating from New York City Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Long Island City and Huntington-based clients praise CrewBloom for their efficient virtual support, outbound sales, and targeted marketing campaigns. Their talented teams deliver timely, high-quality results, demonstrating strong project management, scalability, and a deep understanding of local business needs.
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SalesGent

5.0 10 reviews

$10,000+

Undisclosed

10 - 49

New York, NY

Services provided

100% Sales Outsourcing

SalesGent is a lead generation company that specializes in booking qualified meetings and generating sales opportunities for businesses across various sectors. Reviews highlight their ability to adapt quickly to changing client needs and consistently deliver results, with several clients achieving over 10 qualified leads or meetings per month. Clients commend their responsiveness and effective communication, with no notable areas for improvement.

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Reviews mention Results-oriented
The feedback regarding SalesGent's results-oriented approach is highly positive. Clients noted measurable outcomes, such as securing 15+ meetings per month, demonstrating effective lead generation. One client emphasized SalesGent's quick adaptation to market demands and efficient communication, highlighting their responsiveness to needs. Overall, the sentiment reflects satisfaction with SalesGent's ability to deliver valuable results aligned with client objectives.

Lead Generation for Design & Engineering Company

5.0 Feb 7, 2024

We're impressed with their quick adaptation to our market and great result. Their ability to deliver measurable outcomes, such as 15+ meetings per month, demonstrates their effectiveness. Their communication was very efficient, ensuring that projects were aligned with our goals.
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Industry Experience

SalesGent has received positive feedback across various industries, including Advertising & Marketing, Education, Software, IT Services, and Information Technology. Clients commend their ability to generate qualified leads and set up meetings, with measurable successes such as 30 demos per month in marketing and 15+ qualified meetings in software. Overall sentiment is highly favorable, noting their responsiveness, cultural fit, and efficiency in adapting to client needs, making them a strong candidate for projects in these sectors.
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Select Industry to see insights

IT Services Other industries Advertising & marketing Education Software Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
SalesGent consistently receives positive feedback regarding their pricing and value for money. Clients highlight that their pricing fits within budget constraints while delivering good quality leads and meetings. For instance, one client noted, 'Good value for cost,' and another stated, 'They offer very good value for money.' Overall, the sentiment reflects satisfaction with SalesGent's cost-effectiveness and alignment with clients' financial expectations.
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United States (3) France (2) Norway (1)
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Top Customer Service

5.0 52 reviews

$1,000+

Undisclosed

250 - 999

Brooklyn, NY

Services provided

10% Call Center Services

80% Customer Service Outsourcing

10% Back Office Outsourcing

Top Customer Service is a dedicated Contact Center Services provider specializing in Customer Support Services, Inbound Call Center, and Telephonic Support. Reviews highlight their ability to improve customer satisfaction through efficient communication and quick response times. With a 100% positive feedback rate, they are praised for adaptability, professionalism, and strong project management, making them a reliable choice for diverse industry needs.

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13 of 13 reviews are 5 stars

1 new review for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 13 times in the past 6 months
In the last six months, clients have consistently praised Top Customer Service for their responsiveness and professionalism. For instance, a client noted a 50% reduction in response times and improved customer satisfaction after implementing a custom support portal. Another highlighted their clear communication and adaptability to feedback, leading to better engagement and fewer missed inquiries. Overall, the sentiment is overwhelmingly positive, with suggestions for more detailed reporting being the only common area for improvement.
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Average Project Cost Breakdown

$10,000 to $49,000 (14) $50,000 to $199,999 (4) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight the strong value for cost provided by the company, citing high ratings and effective service delivery. For instance, multiple reviews emphasize the 'good value for cost' as a key reason for choosing their services. Clients noted improvements in customer satisfaction and operational efficiency, with one stating they saved over 50% in costs through outsourcing. Overall, the sentiment regarding cost and value for money is highly positive, indicating a favorable alignment between service quality and pricing.
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United States (11) Canada (6) France (1)

2 of 2 New York City-based reviews are 5 stars

$10,000 – $49,000 avg. project cost for Call Center Services services in New York City

Call Center Services project highlight

Customer Service Outsourcing for Automotive Detailing Co
5.0 — Top Customer Service provided email and chat customer support for an automotive detailing company. The team managed basic customer queries and ensured that all follow-ups were completed. Read more
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Sales Schema

4.8 4 reviews

$50,000+

Undisclosed

10 - 49

Brooklyn, NY

Services provided

50% Business Consulting

50% Sales Outsourcing

Sales Schema is a specialized business development agency known for its strategic approach to outbound sales and lead generation. The company consistently receives positive feedback, with 100% of reviewers highlighting their personalized outreach, seamless integration with client teams, and innovative strategies. Sales Schema is praised for its expertise in creating sustainable new business pipelines, particularly for agencies, and is recognized for its commitment to enhancing cold outreach processes.

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Reviews mention Personable
Clients have consistently praised Sales Schema for their personable approach, noting their ability to conduct highly personalized outreach that generates results without appearing spammy. One client highlighted the company's strong culture fit and responsiveness to needs, emphasizing that Sales Schema delivers on time and maintains effective communication. Overall, the sentiment reflects a positive view of their interpersonal engagement and commitment to client satisfaction.

Sales Outsourcing for Digital Marketing Agency

5.0 Oct 8, 2023

They have a very good system that creates a board of progress with each new client. They deliver on time and respond to our needs as they come up. They do highly personalized outreach that generates results and doesn't make you look spammy to potential clients.
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Industry Experience

Sales Schema has received positive feedback primarily from clients in the Advertising & Marketing industry. Their expertise is notably recognized in creating effective outbound strategies and lead generation, particularly within finance, healthcare, and industrial sectors. Clients praised their personalized outreach and systematic approaches, resulting in significant new business leads and improved efficiency. Overall sentiment reflects strong satisfaction with their tailored solutions, making them a suitable partner for agencies seeking to enhance their sales processes.
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Select Industry to see insights

Advertising & marketing

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Nashville, Tennessee (1) Detroit, Michigan (1) New York City, New York (1) San Francisco, California (1)

Review Rating from New York City Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

NYC-based Sales Schema excels in outbound appointment setting, helping agencies secure high-ticket clients through strategic outreach. Reviewers praise their seamless collaboration, innovative methods, and genuine commitment to improving cold outreach, resulting in a robust sales pipeline and closed deals.
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Abacus Cambridge Partners

4.9 4 reviews

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

10% Call Center Services

40% ERP Consulting and SI

15% BI & Big Data Consulting & SI +3 services

15% Custom Software Development

10% Customer Service Outsourcing

10% Sales Outsourcing

Abacus Cambridge Partners excels in Contact Center Services, specializing in Customer Support Services including inbound and outbound call handling. They maintain a professional environment with well-educated, adaptable agents. Their quick adaptability and positive work culture are frequently praised, although response times occasionally exceed expectations. Overall, they receive positive feedback for their service quality and team dynamics.

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0 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Voice Services for Financial Services Co.
4.5 — Abacus has a team of dedicated call agents to support a financial services’ bill negotiation offering. They go through a rigorous training process before negotiating a customer’s bills for a Read more
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Industry Experience

Abacus Cambridge Partners has demonstrated strong expertise in the Telecommunications, Retail, and Financial Services industries. In Telecommunications, clients praised their API management capabilities, particularly with Apigee, highlighting rapid implementation and significant reduction in time-to-market. Retail clients valued their API maturity and governance skills, while feedback from Financial Services noted their effective BPO services and adaptability. Overall, sentiment across industries is highly positive, showcasing Abacus's ability to deliver quality solutions and enhance operational efficiency.
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Select Industry to see insights

Telecommunications Retail Financial services

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View projects from:

United Arab Emirates (2) Kenya (1) United States (1)

New York, NY

405 Lexington Avenue The Chrysler Building 9th Floor PMB # 9014
New York, NY 10174
2 - 5

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Periodix

5.0 10 reviews

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

90% Sales Outsourcing

10% Email Marketing

Periodix is a lead generation company specializing in Customer Support Services and inbound and outbound call center solutions. The company has received overwhelmingly positive feedback, with 100% of reviewers expressing satisfaction with their services. Clients praise Periodix for significantly increasing lead generation, with one reporting a fourfold increase in effectiveness. Responsive communication and strategic improvements to client profiles are commonly highlighted.

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Reviews mention Transparent
The sentiment regarding transparency in Periodix's client interactions is overwhelmingly positive. Clients highlighted the company's open communication and regular progress updates, which fostered confidence in their capabilities. Notably, one client praised Periodix for their responsiveness and meticulous approach, noting that they maintained clear communication channels and promptly addressed concerns. This transparency was deemed instrumental in aligning the project with the client's objectives and enhancing overall satisfaction.

Lead Generation for Software Development Firm

5.0 Jul 24, 2023

Throughout our engagement, Periodix maintained open lines of communication and provided regular updates on the progress of our campaigns. Their transparency and willingness to address any concerns or questions we had further solidified our confidence in their abilities.
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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Periodix's competitive pricing and strong value for money. For instance, one CEO noted that their pricing fit the budget while delivering impressive lead generation results, significantly increasing prospects compared to previous efforts. Another client emphasized the company's commitment to providing quality leads at a reasonable cost. Overall, sentiment is highly positive, with many clients expressing satisfaction with the value received relative to their investment.
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1 of 1 New York City-based review is 5 stars

Less than $10,000 avg. project cost for Call Center Services services in New York City

New York City-based Call Center Services project highlight

Lead Generation for Plagiarism Detection Platform
5.0 — Periodix provides lead generation for a plagiarism detection platform. They also added additional employees for the project. They set up the client's LinkedIn and email marketing from scratch. Read more
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Review Rating from New York City Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

NYC clients commend Periodix for building effective lead-generation processes, including outreach setup and ongoing optimization. Their dedicated team delivers measurable results early, with transparent reporting and flexible communication, making them a trusted partner for scalable growth.
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FlyTech, Inc.

5.0 11 reviews

$1,000+

Undisclosed

10 - 49

New York, NY

Services provided

25% Digital Strategy

25% Email Marketing

25% Sales Outsourcing +2 services

15% Conversion Optimization

10% Advertising

FlyTech, Inc. is a lead generation and sales development company that specializes in outbound campaigns, prospect identification, and strategic collaboration. With a consistent track record of timely project delivery and effective communication, the company has received overwhelmingly positive feedback, with numerous clients praising their tailored solutions and expertise in generating quality leads. A significant 100% of reviewers highlight FlyTech's ability to create strategic marketing campaigns that yield tangible business results.

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Industry Experience

FlyTech, Inc. has demonstrated notable expertise in lead generation across various industries, including Information Technology, Advertising & Marketing, Consulting, Healthcare, Software, Consumer Products, and Education. Clients praised their strategic collaboration, proactive communication, and ability to deliver measurable results, such as increased lead quality and revenue growth. Overall sentiment reflects strong satisfaction, particularly within Advertising & Marketing and Consulting sectors, making them a suitable partner for organizations seeking effective sales and marketing solutions.
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Information technology Advertising & marketing Consulting Healthcare Software Consumer Products Education

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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (3)

What Clients Have Said
FlyTech, Inc. is recognized for providing good value for money, with clients highlighting competitive pricing and alignment with budgetary constraints. One client noted, 'Pricing fit our budget' while another emphasized 'good value for cost.' Overall sentiment is positive, with multiple reviews commending FlyTech for their effective lead generation strategies and timely project delivery, which contributed to significant revenue boosts and high ROI. Clients express satisfaction with the overall cost-effectiveness of their services.
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United States (9) Canada (1)

Review Rating from New York City Clients

5.0/5.0

Quality

4.9

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Based in Manhattan, FlyTech, Inc. specializes in outbound lead generation, campaign optimization, and channel scaling for local clients. Reviewers highlight their analytical approach, effective communication, and success in generating high-quality leads and partnerships across various industries.
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Flowd

5.0 4 reviews

$5,000+

Undisclosed

10 - 49

New York, NY

Services provided

50% Email Marketing

50% Sales Outsourcing

Flowd is a lead generation and email marketing agency that excels in fostering client relationships and delivering high-quality leads. Their services have consistently resulted in measurable success, with clients praising their quick responsiveness and collaborative approach. Approximately 100% of reviewers commend their company culture and alignment of values, highlighting their adaptability and dedication to client needs.

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Reviews mention Team players
Clients consistently commend Flowd for their team-oriented approach, highlighting their responsiveness and collaborative spirit. One client noted, 'What I love the most about working with Flowd is they treat you as if you were part of the team.' Their ability to engage promptly, with a typical response time of 30 minutes, further emphasizes their commitment to teamwork. Overall, the sentiment reflects a strong appreciation for Flowd's dedication to fostering a cooperative working relationship.

Email Marketing for Recruitment Agency

5.0 May 4, 2023

What i love the most about working with Flowd is they treat you as if you were part of the team. Their team is always fantastic, and nothing is too much for them.
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently express satisfaction with Flowd's pricing relative to the value delivered. One client noted that the leads generated allowed them to cover three months of costs within the first month, highlighting strong return on investment. Another emphasized the efficiency and responsiveness of Flowd's team, which contributed significantly to their project success. Overall, feedback reflects a positive sentiment regarding the balance of cost and effectiveness, with many clients indicating that Flowd exceeded their expectations.
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England (2) Ireland (1) Spain (1)

New York, NY

135 West 41st Street
New York, NY 10036
6 - 9

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RemoteReps247

3.2 11 reviews

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

25% Call Center Services

50% Sales Outsourcing

25% Customer Service Outsourcing

RemoteReps247 is a company offering Contact Center Services, including telemarketing and outbound call center functions. However, based on reviews, they failed to deliver the expected sales support, with 100% negative feedback regarding their performance. Clients reported no successful leads, indicating dissatisfaction with their telephonic support and customer care services.

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0 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for IT Services Company
5.0 — RemoteReps247 provided call canter services for an IT services company. The team was tasked with appointment setting and customer support. Read more
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Industry Experience

RemoteReps247 has primarily worked within the Information Technology and Software industries, receiving mixed feedback. While some clients reported positive experiences with lead generation and effective communication, many others expressed disappointment over the lack of delivered results and poor project management. The overall sentiment leans negative, highlighting significant concerns about accountability and transparency. Potential clients within IT and Software are advised to exercise caution due to inconsistent performance across projects.
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Information technology IT Services Software

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
The reviews indicate a predominantly negative sentiment regarding RemoteReps247's cost and value for money. Clients frequently noted that despite initially reasonable pricing, the lack of results rendered the investment unjustifiable. One client lamented spending $2,000 for no leads, stating, 'If we spent that amount on marketing, we would’ve gotten more leads.' Another remarked on their 'good value for cost' but ultimately faced unmet expectations, highlighting a trend of disappointment despite the initial appeal of their pricing.
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India (7) United States (2)

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HANGAR49

4.5 1 review

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

25% Sales Outsourcing

20% Business Consulting

20% Marketing Strategy +3 services

15% Email Marketing

10% Content Marketing

10% Market Research

HANGAR49 is a customer acquisition and sales development company, highly praised for its expertise in setting up scalable customer acquisition processes. Feedback indicates 100% positive responses, with clients highlighting their collaborative approach and valuable market insights. Notably, every client emphasized HANGAR49's integration with their teams and strategic contribution to sales efforts, suggesting a strong partnership model.

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Industry Experience

HANGAR49 has demonstrated expertise primarily in the IT Services industry, assisting startups in developing scalable customer acquisition strategies. Their strengths include crafting ideal customer profiles, conducting market research, and facilitating direct engagement with potential clients. Reviews highlight their collaborative approach and ongoing support, resulting in increased lead generation and market insights. Overall sentiment is highly positive, indicating that HANGAR49 is a strong partner for IT businesses seeking marketing and sales development assistance.
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IT Services

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients express a strong sentiment regarding HANGAR49's cost-effectiveness, noting their services provide substantial value for a reasonable investment, typically between $8,000 and $10,000. One client highlighted the impressive results in lead generation and market insights gained from the collaboration. Additionally, the ongoing support and integration into the client's team enhance their perceived value, making HANGAR49 a recommended partner for startups seeking marketing expertise without the overhead of an internal team.
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New York, NY

19 Morris Ave
New York, NY 11205
6 - 9

+1-347-518-4084

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LeadsPanda

4.8 4 reviews

$1,000+

$25 - $49 / hr

10 - 49

New York, NY

Services provided

20% Content Marketing

20% Graphic Design

15% Sales Outsourcing +8 services

10% Search Engine Optimization

5% Demand Generation Marketing

5% Digital Strategy

5% Ecommerce Marketing

5% Email Marketing

5% Pay Per Click

5% Public Relations

5% Social Media Marketing

LeadsPanda is a content marketing agency specializing in thought leadership, guest posting, and influencer engagement. Overall, their reviews reflect a positive sentiment, with approximately 90% highlighting their efficiency, adaptability, and quality content output. However, about 20% suggest room for improvement in technical SEO and creativity. Their ability to significantly boost organic traffic and manage projects effectively is frequently praised.

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Reviews mention Accommodating
LeadsPanda has received positive feedback regarding their accommodating nature, with clients noting their ability to adapt services to meet specific needs. One client highlighted their ease of collaboration, stating, "Working with them is easy" and praised their well-organized approach and responsiveness to direction. Additionally, the team has effectively adjusted their strategies based on client resources and goals, demonstrating flexibility and a commitment to client satisfaction.

Digital & Content Mktg for Chemical B2B Marketplace Platform

5.0 Sep 28, 2022

They’re super amenable; the team is well-organized and takes direction well. Working with them is easy. Their streamlined processes make it simple, and they adapt well to change.
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Industry Experience

LeadsPanda has demonstrated expertise in the Financial Services, Software, and B2B Fintech sectors. Clients noted their strengths in producing high-quality content, effective project management, and adaptability to changing needs. The Financial Services sector highlighted their influencer engagement and guest posting capabilities, while the B2B Fintech clients praised significant traffic growth and marketing efficiency. Overall, feedback indicates a positive sentiment across these industries, emphasizing LeadsPanda's impact in enhancing content strategies and driving engagement.
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Financial services Other Industry Software

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive LeadsPanda as offering good value for money, highlighting their cost-effectiveness and quality of work. One client noted, 'They are priced quite well for the quality of work,' while another mentioned spending around $3,000 with significant gains in organic traffic. Overall, the feedback reflects a positive sentiment regarding their pricing structure, with clients appreciating the balance between cost and the effective outcomes achieved.
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Austin, Texas (1) San Francisco, California (1) Reno, Nevada (1)
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Carden IT Services

4.5 3 reviews

$1,000+

$50 - $99 / hr

10 - 49

New York, NY

Services provided

10% Call Center Services

50% IT Managed Services

25% Other IT Consulting and SI +1 service

15% IT Strategy Consulting

Carden IT Services is a comprehensive IT support company offering services such as network management, IT hardware supply, and more. Reviewers praise their friendly, efficient service and technical expertise, with seamless workflows and effective communication noted by 100% of reviewers. While most feedback is positive, one reviewer suggested earlier escalation of issues could enhance service timeliness.

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Reviews mention Efficient
Clients express high satisfaction with Carden IT Services, highlighting their efficient service and seamless communication. One client noted that faster machines improved team efficiency, while another emphasized the company's proactive support in ensuring smooth IT operations across multiple offices. Overall, the sentiment reflects a strong appreciation for Carden's ability to address urgent issues and provide effective IT solutions, with no significant areas for improvement identified.

IT Support for Tax Accounting Firm

5.0 Nov 29, 2019

The faster machines allow the team here to be more efficient. Their friendly and efficient service sets them apart.
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IT Services for Accountancy Practice

4.5 Oct 8, 2019

Communication with them has been easy and all issues raised have been dealt with in an efficient manner. They have been always able to go that extra mile when urgent issues needed resolving.
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Industry Experience

Carden IT Services has received positive feedback across multiple industries, including Financial Services, Education, and Business Services. Clients commend their expertise in IT systems management, prompt response times, and effective communication. In Financial Services, they enhanced operational efficiency through updated hardware and ongoing support. In Education, they ensured timely troubleshooting for remote users. In Business Services, clients highlighted their ability to provide tailored solutions and proactive support. Overall, Carden IT Services is well-suited for organizations needing reliable IT support in these sectors.
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Business services Financial services Education

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Carden IT Services for their cost-effectiveness and high value for money. One reviewer noted that their systems were efficiently updated and supported, enhancing overall productivity. Another highlighted the prompt resolution of issues, indicating good return on investment. Overall, the sentiment is positive, with clients appreciating the balance of quality service and reasonable pricing, while expressing satisfaction with the outcomes and support received.
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New York, NY

85 Broad Street
New York, NY 10304
2 - 5

(212) 461-3654

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Revenue Rushy

5.0 7 reviews

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

15% Sales Outsourcing

10% AI Consulting

10% CRM Consulting and SI +8 services

10% Conversion Optimization

10% Direct Marketing

10% Marketing Strategy

10% Media Planning & Buying

10% Public Relations

5% Advertising

5% Branding

5% Market Research

Revenue Rushy is a conversion optimization and sales outsourcing company known for its data-driven approach and tailored solutions. Reviews indicate a 100% satisfaction rate, with clients praising their ability to increase conversions by 30% and triple meeting schedules. Their project management is described as organized and responsive, and they deliver timely and effective results while maintaining clear communication.

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Reviews mention Transparent
Clients consistently praised Revenue Rushy for their transparent communication and project management. For instance, one CEO noted that 'communication was agile and transparent,' which facilitated quick adjustments to project focus. Similarly, the Director of ONE Environmental Ltd highlighted their 'clear communication and transparency,' which fostered confidence in the process. Overall, the sentiment surrounding transparency is highly positive, indicating that clients felt well-informed and involved throughout their engagements.

Web Optimization for Water Treatment Company

5.0 Dec 17, 2025

Revenue Rushy’s project management was highly organized and efficient. They delivered all milestones on time, sticking to the agreed-upon timeline for each phase of the project. Communication was clear and proactive; they provided regular updates on progress and were always available to address any concerns or adjustments needed.
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Web Optimization for Water Treatment Company

5.0 Dec 17, 2025

What impressed us most about Revenue Rushy was their data-driven approach and tailored solutions. They didn’t use a one-size-fits-all strategy; everything was based on real user data. Their clear communication and transparency throughout the project also stood out, making us feel fully involved and confident in the process.
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2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, Revenue Rushy has received positive feedback for their data-driven approach and effective project management. Clients noted a significant 30% increase in conversions and tripled qualified meetings, highlighting their tailored solutions and proactive communication. One client appreciated the timely delivery of milestones, while another praised the personalized outreach that felt like an internal team effort. Overall sentiment reflects high satisfaction, with minor suggestions for further integration of strategies.
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Average Project Cost Breakdown

Less than $10,000 (2)

What Clients Have Said
Clients consistently noted that Revenue Rushy offers good value for their cost, with one CEO highlighting the alignment of company values and effective results, such as tripling the volume of qualified meetings. Another client reported a 30% increase in conversions due to their tailored solutions and efficient project management. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of service provided, indicating a strong return on investment.
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Brazil (1) England (1)
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Sybrid Private Limited

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Mineola, NY

Services provided

15% Call Center Services

15% IT Managed Services

10% Branding +13 services

5% AI Agents

5% AI Development

5% API Development

5% Business Consulting

5% Cybersecurity

5% Digital Asset Management

5% Ecommerce Marketing

5% Pay Per Click

5% Social Media Marketing

5% UX/UI Design

5% Web Development

3% Content Marketing

2% Search Engine Optimization

Sybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.

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Industry Experience

Sybrid Private Limited has demonstrated expertise primarily in the eCommerce sector, providing comprehensive services including web development, digital marketing, and SEO. Feedback highlights their ability to significantly enhance online storefronts, resulting in a 20% increase in sales and organic traffic. Clients appreciate their cooperative approach and effective communication. Overall, their strengths lie in driving sales growth and optimizing online visibility, making them a strong candidate for eCommerce projects.
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eCommerce

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients generally perceive Sybrid Private Limited as providing good value for money, particularly noting a 20% increase in online sales and significant improvements in organic traffic and ad spend returns. One client highlighted their cooperative and supportive nature, while another praised the timely delivery of services. Overall sentiment indicates satisfaction with the cost-effectiveness of their digital marketing and e-commerce solutions.
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Mineola, NY

The Benchspace,34 Willis Ave, Mineola, NY 11501
Mineola, NY 11501
501 - 750

(021) 111 792 743

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CloudHire

4.6 12 reviews

$50,000+

Undisclosed

10 - 49

New York, NY

Services provided

20% Call Center Services

20% Business Consulting

20% Data Annotation Services +2 services

20% IT Staff Augmentation

20% Staffing

CloudHire is a company specializing in Contact Center Services and offshore Customer Support Services. The feedback highlights a 30% increase in client engagement and a 50% reduction in developer team costs. Clients commend CloudHire for their cultural fit and quick response times, with 100% of reviews expressing satisfaction with their service quality.

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Average Project Cost Breakdown

$200,000 to $999,999 (4)

What Clients Have Said
Clients consistently highlight CloudHire's competitive pricing and excellent value for money. For instance, one client noted a 50% decrease in costs while expanding their developer team, while another reported saving over $1M through efficient offshore hiring. Feedback emphasizes that CloudHire's pricing aligns well with budgets, and multiple reviews commend their responsiveness and commitment to delivering quality services, further enhancing the perceived value of their offerings.
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United States (6) Canada (1)

1 of 1 New York City-based review is 5 stars

$200,000 – $999,999 avg. project cost for Call Center Services services in New York City

New York City-based Call Center Services project highlight

Call Center Services for Influencer Marketing SaaS Platform
5.0 — CloudHire provides call center services for an influencer marketing SaaS platform. The team is responsible for hiring and onboarding a customer services and IT team for the client's internal staff. Read more
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Review Rating from New York City Clients

4.8/5.0

Quality

4.8

Schedule

5.0

Cost

5.0

Willing to Refer

4.8

Reviewers in NYC commend CloudHire for their expertise in offshore team building across data analytics, customer support, and product development. The company’s reliable project management, transparency, and cultural alignment have resulted in significant cost savings and improved client engagement.
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SapientPro NYC

5.0 1 review

$10,000+

$50 - $99 / hr

50 - 249

Great Neck Plaza, NY

Services provided

20% BI & Big Data Consulting & SI

20% Blockchain

20% Branding +2 services

20% Sales Outsourcing

20% Web Development

SapientPro NYC is a web development company praised for its capability in developing and launching web-based applications. Reviews highlight their responsive communication, with 100% of feedback noting timely responses and project delivery. Clients commend their understanding of diverse tech stacks and reasonable pricing, making them a reliable choice for application development projects.

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Industry Experience

SapientPro NYC has demonstrated expertise primarily in the Advertising & Marketing industry, where they successfully built a web-based application for a marketing agency, showcasing their ability to deliver projects on time and meet client specifications. Feedback highlights their strong communication, responsiveness, and technical proficiency across various tech stacks. Overall, clients appreciate their good value for cost and capability in application development, making them a suitable choice for companies within the marketing sector seeking reliable and capable partners.
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Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding SapientPro NYC's cost-effectiveness and overall value for money. One review highlighted their 'good value for cost' and noted that the team was capable, responsive, and delivered a functional application in a timely manner. Additionally, the ability to understand various tech stacks and build applications at reasonable costs was particularly appreciated, reinforcing the perception that clients receive substantial value relative to their investment.
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Review Rating from New York City Clients

5.0/5.0

Quality

5.0

Schedule

4.5

Cost

5.0

Willing to Refer

5.0

In Manhattan, SapientPro NYC is praised for developing robust web applications tailored to client specs, with a focus on timely delivery and clear communication. Their capable team offers valuable tech insights and flexible solutions, earning trust through responsiveness and project success.
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Sitetrail LLC

5.0 6 reviews

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

10% Branding

10% Content Marketing

10% Content Writing Services +7 services

10% E-Commerce Development

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Marketing

10% Web Design

Sitetrail LLC is a multifaceted agency specializing in content marketing, SEO, and branding strategies. They have consistently received positive feedback, with clients highlighting a 25% increase in sales and improvements in clarity and stakeholder engagement. Approximately 100% of reviewers commend their reliability, professionalism, and ability to align SEO with storytelling, making them a valuable partner for both e-commerce and branding initiatives.

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Industry Experience

Sitetrail LLC has demonstrated expertise in the IT Services and Consulting industries, receiving positive feedback for their comprehensive content strategies and branding efforts. Clients noted significant improvements in online visibility, user engagement, and project clarity. The firm excels in combining technical development with storytelling, making them an ideal partner for tech-driven and community-focused projects. Overall, their strengths lie in effective communication, timely delivery, and a deep understanding of client needs, suggesting a strong fit for both tech and community-centric initiatives.
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Select Industry to see insights

IT Services Consulting

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Sitetrail LLC's strong value for money, citing their pricing as a good fit for budgets while delivering high-quality results. One CEO remarked on their 'good value for cost' and noted that Sitetrail's work significantly improved project outcomes. Another client mentioned that the pricing aligned with their budget and emphasized the impressive ROI with a 25% increase in e-commerce sales, demonstrating the effective cost-benefit ratio of their services.
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Estonia (1) United Arab Emirates (1)

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BYG Advantage

Not yet reviewed

$100,000+

$100 - $149 / hr

10 - 49

New York, NY

Services provided

70% Sales Outsourcing

30% Marketing Strategy

BYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
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EXL Service

3.8 4 reviews

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

35% Call Center Services

50% Back Office Outsourcing

15% Customer Service Outsourcing

EXL Service is a company specializing in back office and Customer Support Services, providing solutions such as billing, accounting, and consultation. The reviews indicate that they effectively reduce staffing needs and streamline operations, with 75% of clients highlighting time and cost savings as a key strength. Overall, clients report improved efficiency and client service with minimal areas for improvement.

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0 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Payment Processing for Education Organization
4.5 — Read more
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Industry Experience

EXL Service demonstrates strong capabilities across various industries, including real estate, hospitality, nonprofit, and education. Clients consistently highlight their efficiency in streamlining operations, saving time and costs, and delivering quality service. The overall sentiment is positive, with notable strengths in customer care and quick data production. Their expertise is particularly valuable in the hospitality and education sectors, where they assist with complex transaction management. These attributes suggest a robust fit for organizations seeking reliable back-office support.
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Real estate Hospitality & leisure Nonprofit Education

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive EXL Service as providing significant value for their investment, with many reporting substantial savings in both time and money. For instance, one client noted a saving of 120 hours per week, translating to considerable financial benefits. However, some feedback indicates concerns regarding costs, with one client suggesting that pricing could be improved. Overall, the sentiment reflects a strong appreciation for the efficiency and effectiveness of their services.
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Dodge City, Kansas (1) Erie, Pennsylvania (1) Charles Town, West Virginia (1)

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Joon Joon Answers

Not yet reviewed

$1,000+

Undisclosed

2 - 9

New York, NY

Services provided

90% Call Center Services

5% Business Consulting

5% Digital Strategy

Joon Joon Answers is a call center founded in 2000. The team focuses on Call Center Services and Digital Strategy and is based in New York, New York and Aventura, Florida.
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Zesh Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Queens Village, NY

Services provided

25% Call Center Services

25% Customer Service Outsourcing

10% Back Office Outsourcing +7 services

10% Sales Outsourcing

5% Business Consulting

5% Content Writing Services

5% Ecommerce Marketing

5% Email Marketing

5% Social Media Marketing

5% Transcription

Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
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Queens Village, NY

212-29 Hillside Avenue
Queens Village, NY 11427
41 - 49

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8x8

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

100% Call Center Services

Call center company 8x8 was founded in 1987. The team offers Call Center Services.
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New York, NY

1350 Broadway
New York, NY 10018
31 - 40

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Partnerize

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

New York, NY

Services provided

50% Pay Per Click

50% Sales Outsourcing

Partnerize is a New York, New York-based PPC agency and Sales Outsourcing company. Established in 2010, the team provides Pay Per Click and Sales Outsourcing.
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Datamatics Business Solutions Inc

Not yet reviewed

$5,000+

$50 - $99 / hr

1,000 - 9,999

New York, NY

Services provided

35% Marketing Strategy

35% Sales Outsourcing

30% Accounting

Datamatics Business Solutions Inc, a Marketing Strategy company, was founded in 1982. In Mumbai, India and New York, New York, the team provides Marketing Strategy and Sales Outsourcing.
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New York, NY

146 West, 29th Street, Ste 10W
New York, NY 10001
21 - 30

+1 571-297-6166

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10G

Not yet reviewed

$10,000+

Undisclosed

10 - 49

New York, NY

Services provided

20% Call Center Services

70% Sales Outsourcing

10% Conversion Optimization

Launched in 2016, 10G is a small Sales Outsourcing company. Their services include Sales Outsourcing and Call Center Services.
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Pride BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

100% Call Center Services

Pride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.
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Integreon

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

10% Call Center Services

45% Back Office Outsourcing

25% Transcription +2 services

10% Customer Service Outsourcing

10% Sales Outsourcing

Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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Salesforce

5.0 1 review

$5,000+

$300+ / hr

50 - 249

New York, NY

Services provided

100% Sales Outsourcing

Salesforce provides valuable services in lead generation and project management, impressing clients with a comprehensive strategy that results in high-quality opportunities. The reviews highlight Salesforce's ability to exceed lead generation goals, deliver projects ahead of schedule, and align with clients' values, illustrating their strong reputation for effectiveness and professionalism.

See all 1 projects

New York, NY

454 West 22nd Street
New York, NY 10011
76 - 100

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Gurland Corporation

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

70% Call Center Services

10% Business Consulting

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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MiaAnswers Virtual Receptionists

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New York, NY

Services provided

75% Call Center Services

25% Customer Service Outsourcing

MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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Omelink

Not yet reviewed

$25,000+

< $25 / hr

250 - 999

New York, NY

Services provided

35% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Call center company Omelink provides Call Center Services and Customer Service Outsourcing. They were founded in 2016.
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BP Outsource - Remote Services

Not yet reviewed

Undisclosed

< $25 / hr

2 - 9

New York, NY

Services provided

100% Call Center Services

BP Outsource - Remote Services is a call center service. The New York, New York-based agency was founded in 2015. Their team offers Call Center Services.
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Apects

Not yet reviewed

$10,000+

Undisclosed

50 - 249

New York, NY

Services provided

50% Conversion Optimization

50% Sales Outsourcing

Located in New York, New York and Nicosia, Cyprus, Apects is a Conversion Optimization and Sales Outsourcing company. The team provides Conversion Optimization and Sales Outsourcing.
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Ktech

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

45% Call Center Services

35% Sales Outsourcing

10% Back Office Outsourcing +1 service

10% Email Marketing

Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
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New York, NY

230 5th Avenue
New York, NY 10001
21 - 30

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SunKnowledge Inc.

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

20% Call Center Services

60% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Document Digitization & Management

Launched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
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Site Ascend

Not yet reviewed

$25,000+

Undisclosed

10 - 49

New York, NY

Services provided

25% Call Center Services

25% Market Research

25% Marketing Strategy +1 service

25% Sales Outsourcing

Established in 2020, Site Ascend is a Market Research company. The team provides Market Research and Marketing Strategy.
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S2W Media

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

New York, NY

Services provided

50% Business Consulting

25% Email Marketing

25% Sales Outsourcing

Launched in 2012, S2W Media is a Business Consulting company. The team specializes in Business Consulting and Email Marketing and is located in New York, New York and San Francisco, California.
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ANOSALES LLC

Not yet reviewed

Undisclosed

$25 - $49 / hr

50 - 249

New Rochelle, NY

Services provided

40% Sales Outsourcing

10% Content Marketing

10% Email Marketing +5 services

10% Market Research

10% Search Engine Optimization

10% Social Media Marketing

5% Event Marketing

5% Marketing Strategy

Based in New Rochelle, New York, ANOSALES LLC is a midsize Sales Outsourcing company. Their services include Sales Outsourcing and Market Research.
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DGC BPO Service

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% Email Marketing

20% Sales Outsourcing

DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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Lexvia Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

New York, NY

Services provided

25% Call Center Services

40% Back Office Outsourcing

35% Customer Service Outsourcing

Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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DynaPro Global

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Brooklyn, NY

Services provided

30% Call Center Services

30% Back Office Outsourcing

20% Customer Service Outsourcing +3 services

10% Account-Based Marketing

9% Sales Outsourcing

1% Accounting

DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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Top Call Center Services & Voice Services in New York City

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Reviews mention High-quality work

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Average Project Cost Breakdown

What Clients Have Said

Appointment Setter Online is very responsive

Award Winning Appointment Setting Team

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Reviews mention Well-organized projects

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HelpSquad is very responsive

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Reviews mention Passionate about their work

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Reviews mention Open to feedback

Customer Service Outsourcing for Online Yoga Instructions Co

Average Project Cost Breakdown

What Clients Have Said

six eleven global services is very responsive

Reviews mention Professional

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What Clients Have Said

Reviews mention Easy to work with

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Reviewed 7 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

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Task Virtual is responsive

Reviews mention Team players

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