Call Center Services for IT Services Company
- Call Center Services
- $50,000 to $199,999
- Jan. 2022 - Apr. 2023
"They exceeded our expectations as well."
- Other industries
- Sacramento, California
- 51-200 Employees
- Online Review
RemoteReps247 provided call canter services for an IT services company. The team was tasked with appointment setting and customer support.
Thanks to RemoteReps247, the client experienced an increase of over 60% in meeting conversions. The vendor's team achieved a 99% uptime rate and a less than two minutes resolution time. Their availability, flexibility, and accommodating attitude were hallmarks of their work.