Top Call Center Services & Voice Services in New York City
271 Companies
List of the Top New York City Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves New York City, NYServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 65 projectsSalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of SalesRoads highlight a positive client experience, particularly in their effectiveness in building sales pipelines. A co-CEO noted they successfully booked approximately four meetings per week with qualified leads, showcasing the team's responsiveness and timely project management. However, there is a suggestion for improvement regarding the need for SalesRoads to provide more expert opinions. Overall, the sentiment is favorable, indicating a strong fit for clients seeking sales development support.Was this helpful?
Industry Experience
SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.Was this helpful?
2 of 3 New York City-based reviews are 5 stars$50,000 – $199,999 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Outreach Marketing Campaign for Healthcare Service Company
5.0 — SalesRoads (formerly VSA Prospecting) is the outreach marketing partner of a healthcare service company. They manage phone and email campaigns to find potential clients. Read moreWas this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Reliable
Hugo has received consistent feedback highlighting their reliability as a partner. Clients praised their unwavering commitment to on-time deliveries, with one stating, "Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive." Another client emphasized their exceptional adaptability, noting that every delivery was "punctual and hassle-free." Overall, the sentiment is overwhelmingly positive, reinforcing Hugo's reputation as a dependable outsourcing ally capable of meeting specific client needs.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Open to feedback
The overall sentiment regarding Helpware's openness to feedback is positive. Clients appreciate their willingness to listen and adapt, as evidenced by one client's note on their readiness to address ideas and provide quick responses. Although there were instances of misunderstanding task requests, the client emphasized that Helpware is always receptive to feedback, demonstrating a commitment to improving communication and project outcomes.-
Design & SMM for Graphic Design Firm & Online Shop
4.5 Jan 13, 2021The regularity of our communication motivates me to provide them with tasks and feedback to keep internal projects moving. At times there's a misunderstanding of my task request. I have to explain more completely using visuals in the Slack channel to get the project done. However, that's the nature of online interactions and would be an issue with any team during these times of working from home. They are always open to my feedback and quick to respond.
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More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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1 of 1 New York City-based review is 5 starsUnknown avg. project cost for Call Center Services services in New York CityRead Similar ReviewsCall Center Services project highlight
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
0 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, client feedback for Select VoiceCom has been overwhelmingly positive. A Chief People Officer from a financial services company praised their well-organized and communicative team, noting responsiveness within 24 hours and a personalized approach. Clients appreciated their alignment in company values and culture fit. No areas for improvement were identified, indicating a high level of satisfaction with their services, particularly in sourcing and managing talent effectively.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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$10,000 – $49,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsCall Center Services project highlight
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
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UndisclosedUndisclosedFreelancerJersey City, NJ
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingEstablished in 2021, Task Ventures LLC is a call center. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
50% Call Center Services50% Customer Service OutsourcingSmall answering service and Customer Service Outsourcing company NoMissedCallsUSA.com, is in New York, New York. Their services include Call Center Services and Customer Service Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves New York City, NYServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
Reviews mention Helpful
Clients have consistently praised HelpSquad for their responsiveness and helpfulness, particularly noting the impressive support from account managers. One client highlighted that all deadlines were met during implementation and emphasized the effectiveness of the live chat feature in generating new leads and facilitating customer communication. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.-
API Integration for Life Science Community
5.0 Feb 29, 2024Since then, the team has been responsive and helpful. Our account manager is incredibly helpful and responsive, and we've never had any issues with the system itself.
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Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Easy to work with
Clients consistently express that working with six eleven global services is a seamless experience. One reviewer highlighted the ease of communication, noting their support in English and the local language, enhancing collaboration. Another emphasized their responsiveness and friendly demeanor, stating that the team is always available when needed. Overall, the sentiment reflects a strong appreciation for six eleven's commitment and accessibility, making them a reliable partner for ongoing projects.-
BPO Services for Telecommuniactions & IT Services Company
4.5 Feb 15, 2023Working with six eleven is very easy. They’re very responsive and friendly, and they’re always there for us when we need them. Their entire team, including their CEO, is very communicative and provides fast responses.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves New York City, NYServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
Reviews mention Creative
Clients have praised A-SALES AB for their innovative approach and proactive communication, highlighting their ability to deliver high-quality leads and effective client acquisition systems. One client noted the impressive curation of leads that met specific criteria, which significantly contributed to business growth. Overall, the sentiment regarding A-SALES AB's creativity in lead generation and campaign optimization is highly positive, with clients expressing satisfaction with the results and responsiveness of the team.-
Lead Generation for Digital Marketing Agency
5.0 Mar 29, 2024We appreciated their proactive approach, clear communication, and innovative thinking.
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16 of 16 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has proven expertise across industries such as Healthcare, IT Services, Advertising & Marketing, and Consulting. Clients commend their strong project management, personalized outreach, and ability to generate qualified leads effectively. Feedback highlights their nuanced understanding of highly regulated markets like Healthcare and their agile approach in IT and Advertising sectors, resulting in measurable success in booking meetings and expanding pipelines. Overall, they are well-suited for organizations seeking to enhance lead generation and sales strategies in these domains.
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Construction Consumer Products Government Manufacturing Information technology Financial services Education Healthcare Software Supply Chain, Logistics, and Transport Human Resources Advertising & marketing Business services IT Services ConsultingWas this helpful?
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
50% Call Center Services50% Customer Service OutsourcingSelect Answering Service is a call center service and Customer Service Outsourcing company. Launched in 2012, the agency provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Westfield, NJ
Services provided
40% Fractional CMO Services20% Marketing Strategy20% Public Relations +1 service20% Sales OutsourcingImagine Productions LLC, a Fractional CMO Services company, was established in 2016. The firm provides Fractional CMO Services and Public Relations, and is small.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
40% Pay Per Click40% Social Media Marketing20% Sales OutsourcingTempo Strategic, a small social media marketing company, is headquartered in New York, New York. The team focuses on Social Media Marketing and Pay Per Click.
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UndisclosedUndisclosed2 - 9Clifton, NJ
Services provided
20% Call Center Services20% Business Consulting20% IT Strategy Consulting +4 services10% Corporate Training & Coaching10% Customer Service Outsourcing10% Digital Strategy10% Public RelationsKoN Corporation is an IT strategy consulting company. The team is based in Clifton, New Jersey, and their services include IT strategy consulting and Business Consulting.
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UndisclosedUndisclosed2 - 9Bronx, NY
Services provided
20% Content Marketing20% Email Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentEternal NYC, Inc. Is a small Bronx, New York-based Content Marketing company. The team specializes in Content Marketing and Email Marketing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves New York City, NYServices provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingSee all 15 projectsAssistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.
Reviews mention Communicative
The reviews highlight Assistring LLC's exceptional communication skills, with clients noting their straightforward communication and frequent updates, which fostered strong relationships. For instance, the Director of Operations at Downing emphasized their 'clear communication channels' and 'regular updates,' contributing to improved efficiency. Similarly, the Chief Customer Officer of Krispy Kreme praised their 'open communication channels' and responsiveness. Overall, the sentiment reflects high satisfaction regarding Assistring LLC's communicative approach, which significantly enhanced project outcomes.-
Call Center Services for Insurance Services Company
5.0 Oct 17, 2024Their project management was excellent as we had a smooth and efficient workflow with Assistring LLC. Our collaboration with them was characterized by an efficient communication, which was important in the execution of our projects. The team's dedication to meeting our specific needs and their approach to addressing challenges made a huge impact on the success of our collaboration.
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Call Center Services for Party Goods Retailer
5.0 Oct 14, 2024Our collaboration with Assistring LLC was smooth all through the project, with Assistring LLC's team ensuring Strategic communication, regular updates, and adaptability to meet our dynamic needs. Their team took time to understand Party City's unique brand standards and customer expectations, positioning their approach to match with our goals.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Assistring LLC's competitive pricing as a key factor in their selection, noting that it aligns well with their budgets while providing excellent value for money. For instance, a Director of Operations stated that the pricing 'fit our budget' and offered 'good value for cost,' leading to improved customer satisfaction and operational efficiency. Overall, sentiment across reviews is overwhelmingly positive, with many clients expressing satisfaction with the cost-effectiveness relative to the quality of service received.Was this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
1 of 1 New York City-based review is 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsCall Center Services project highlight
Call Center Services for Party Goods Retailer
5.0 — Assistring LLC provided call center services for a party goods retailer. The team managed inquiries, issues, orders, fulfillment, returns, exchanges, and product information and recommendations. Read moreWas this helpful?
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UndisclosedUndisclosed10 - 49Queens, New York City, NY
Services provided
30% CRM Consulting and SI25% Business Consulting15% Branding +2 services15% Marketing Strategy15% Sales OutsourcingWendt Partners is a small Queens, New York City, New York-based CRM consulting and SI company. Their services include CRM consulting and SI and Business Consulting.
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$1,000+Undisclosed250 - 999Bethpage, NY
Services provided
35% Call Center Services65% Customer Service OutsourcingFounded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Newark, NJ
Services provided
12% Call Center Services30% Business Consulting30% Customer Service Outsourcing +1 service28% Back Office OutsourcingSabre88, LLC, a Business Consulting company, is located in Newark, New Jersey. They provide Business Consulting and Customer Service Outsourcing.
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UndisclosedUndisclosedFreelancerBrooklyn, NY
Services provided
20% Advertising20% Content Marketing20% Conversion Optimization +2 services20% Marketing Strategy20% Sales OutsourcingSmall Advertising company Kutcher Digital, is located in Brooklyn, New York. Their services include Advertising and Marketing Strategy.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
60% Fractional CMO Services40% Sales OutsourcingLevel Seven NYC is a Fractional CMO Services company. Their small team is located in Miami, Florida and New York, New York. Their team specializes in Fractional CMO Services and Sales Outsourcing.
Read moreSee All Locations (2)New York, NY
347 Park Avenue Plaza
New York, NY 101571
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$5,000+$100 - $149 / hr50 - 249New York, NY
Services provided
10% Call Center Services40% IT Managed Services30% IT Strategy Consulting +1 service20% Cloud Consulting & SIMyriad Supply is a midsize IT managed services company founded in 2003. Their team provides IT managed services and IT strategy consulting.
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$1,000+$100 - $149 / hrFreelancerNew York, NY
Services provided
20% AI Consulting20% AI Development20% Generative AI +4 services10% Back Office Outsourcing10% Cloud Consulting & SI10% Custom Software Development10% Sales OutsourcingAI company Vonwerk is located in New York, New York. They offer Artificial Intelligence and AI Consulting and were launched in 2021.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
20% Business Consulting10% Affiliate Marketing10% Business Valuation Services +6 services10% Commercial Brokerage Services10% Commercial Financing10% Content Marketing10% E-Commerce Development10% Pay Per Click10% Sales OutsourcingFE International, Inc. Is a Business Consulting company headquartered in New York, New York and City of London, England. They offer Business Consulting and Content Marketing.
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$1,000+< $25 / hr50 - 249South Plainfield, NJ
Services provided
50% Call Center Services50% Back Office OutsourcingHeadquartered in South Plainfield, New Jersey, Smyyth is a Back Office Outsourcing and answering service. Launched in 1906, the team offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Baldwin, NY
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLaunched in 2002, Father Son Locksmith Store is a Business Consulting company. The agency provides Business Consulting and Back Office Outsourcing, and is small.
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$1,000+< $25 / hr50 - 249Old Bridge, NJ
Services provided
10% Call Center Services10% Application Testing10% Back Office Outsourcing +11 services10% Customer Service Outsourcing10% E-Commerce Development10% IoT Development10% Mobile App Development10% Sales Outsourcing10% Web Development2% HR Consulting2% HR Outsourcing2% PEO/Employee Leasing2% Recruiting2% StaffingMidsize Back Office Outsourcing company Front Desk Helpers, is located in Old Bridge, New Jersey. Their services include Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Hillsdale, NJ
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingAll Day Locksmith Service is a Business Consulting company located in Hillsdale, New Jersey. They focus on Business Consulting and Back Office Outsourcing and were launched in 1979.
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UndisclosedUndisclosed2 - 9Jersey City, NJ
Services provided
10% Call Center Services20% Sales Outsourcing10% Branding +6 services10% Content Marketing10% Conversion Optimization10% Market Research10% Marketing Strategy10% Video Production10% Web DesignScreaming Garlic is a Sales Outsourcing company founded in 2010. The small team focuses on Sales Outsourcing and Branding.
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UndisclosedUndisclosed10 - 49Keyport, NJ
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLocksmith & Key Store is a Business Consulting company. In Keyport, New Jersey, their team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49East Hanover, NJ
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingUnion Locksmith Store is a small Business Consulting company in East Hanover, New Jersey. The team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Jersey City, NJ
Services provided
40% Fulfillment30% Logistics & Supply Chain Consulting10% Branding +2 services10% Ecommerce Marketing10% Sales OutsourcingEstablished in 1989, Staci US is a Fulfillment company. In Jersey City, New Jersey, the team specializes in Fulfillment and Logistics & Supply Chain Consulting.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
20% Business Consulting20% Marketing Strategy20% Sports Marketing +4 services10% Event Marketing10% Funding & Investment10% Public Relations10% Sales OutsourcingRubicon Talent is a Marketing Strategy company. Established in 2017, their team provides Marketing Strategy and Business Consulting.
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$1,000+Undisclosed2 - 9Keyport, NJ
Services provided
50% Sales Outsourcing20% Demand Generation Marketing20% Email Marketing +1 service10% Business ConsultingDulcy is a small Keyport, New Jersey-based Sales Outsourcing company. Their services include Sales Outsourcing and Email Marketing.
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UndisclosedUndisclosed10 - 49Madison, NJ
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingUniversal Locksmith Store is a Business Consulting company. The small Madison, New Jersey-based team specializes in Business Consulting and Back Office Outsourcing. The company was launched in 1975.
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UndisclosedUndisclosed10 - 49Pequannock Township, NJ
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Lock Locksmith Services was launched in 1983. The firm offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Middletown Township, NJ
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingMaster Lock & Key Store is a Business Consulting company. They offer Business Consulting and Back Office Outsourcing and were launched in 2002.
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UndisclosedUndisclosed10 - 49Harrison, NY
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementTop Locksmith Services, a Business Consulting company, was launched in 1981. They provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed2 - 9Brooklyn, NY
Services provided
20% Blockchain Marketing20% Social Media Marketing10% Affiliate Marketing +5 services10% Branding10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine OptimizationOnline Situation Academy, a social media marketing company, is in Brooklyn, New York. They specialize in Social Media Marketing and Blockchain Marketing.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
10% Advertising10% Content Marketing10% Email Marketing +7 services10% Media Planning & Buying10% Mobile & App Marketing10% Pay Per Click10% SMS Marketing10% Sales Outsourcing10% Search Engine Optimization10% Social Media MarketingAdvertising company Common Acquire was founded in 2017. The firm focuses on Advertising and Media Planning & Buying, and is small.
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$1,000+Undisclosed10 - 49Eatontown, NJ
Services provided
60% Sales Outsourcing20% Demand Generation Marketing20% Email MarketingSales Outsourcing company Commence Corporation was launched in 1990. Based in Eatontown, New Jersey, the team focuses on Sales Outsourcing and Email Marketing.
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UndisclosedUndisclosed10 - 49Montvale, NJ
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingAqua Locksmith Store is a small Business Consulting company headquartered in Montvale, New Jersey. The team focuses on Business Consulting and Back Office Outsourcing.
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$1,000+$25 - $49 / hr50 - 249East Brunswick, NJ
Services provided
20% Call Center Services50% Customer Service Outsourcing30% Back Office OutsourcingEnfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Shrewsbury, NJ
Services provided
20% Content Marketing20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingMarketing esq is a social media marketing firm. Their team is in Shrewsbury, New Jersey and specializes in Social Media Marketing and Content Marketing.
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UndisclosedUndisclosed10 - 49White Plains, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingEstablished in 1994, Central Lock Key Store is a Business Consulting company. The firm specializes in Business Consulting and Back Office Outsourcing, and is small.
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$1,000+< $25 / hr50 - 249North Bellmore, NY
Services provided
100% Call Center ServicesCall center HCAS - Health Care Answering Services was launched in 1994. The agency focuses on Call Center Services.
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
50% Call Center Services50% Back Office OutsourcingSee all 27 projectsExpress Virtual Assistant is a company specializing in Contact Center Services, offering both inbound and outbound call handling and customer support. Reviewers highlight their professionalism and effective communication, with 100% noting improved service experience and responsiveness to customer inquiries. The company is praised for its cultural fit and value-for-cost, with clients appreciating their timely project management and the seamless integration of their services.
Reviews mention Adaptable
Overall, clients praised Express Virtual Assistant for their adaptability and responsiveness to evolving project needs. For instance, one client noted their 'ability to act as an extension of our internal team' while another highlighted their 'quick adaptation to our processes.' Consistent positive feedback emphasized the company's capacity to maintain high-quality standards and meet deadlines, contributing to improved operational efficiency across various projects.-
Virtual Assistant Services for Construction Co
5.0 Feb 24, 2026Project management was smooth and professional. The team communicated clearly, provided consistent updates, and completed tasks within agreed timelines. They were responsive and adaptable to our changing needs.
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Virtual Assistant Services for Home Renovation Co
5.0 Feb 25, 2026Express Virtual Assistant maintained a highly organized workflow, delivered results on schedule, and communicated clearly. They adapted quickly as our priorities evolved.
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Virtual Assistant Services for Childcare Center
5.0 Mar 4, 2026The most impressive aspect was their attention to detail and dedication to supporting our needs. They adapted quickly to our processes and consistently delivered high-quality work. Their proactive approach made working with them a pleasure.
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Virtual Assistance for Nonprofit
4.5 Mar 13, 2026Their adaptability and willingness to understand the needs of a nonprofit organization stood out. They were able to provide practical support while aligning with our workflow and priorities.
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Administrative Support for Construction Company
4.5 Mar 16, 2026The company's professionalism and ability to adapt to our workflow quickly was particularly impressive. This adaptability allowed for a seamless integration with our existing processes, ensuring that project execution was efficient and effective. Their responsiveness and flexibility were key factors in the project's success.
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7 of 25 reviews are 5 stars4 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 25 Recent ReviewsReviewed 25 times in the past 6 months
In the past six months, clients have expressed high satisfaction with Express Virtual Assistant's services, noting their professionalism and efficiency. A Marketing Manager from Reno Care highlighted their timely and accurate research support, which significantly improved decision-making. Similarly, a Sales Manager from Global Towing praised their effective communication and streamlined customer handling. Overall, feedback indicates strong project management and a reliable partnership, though some clients suggested enhancing strategic recommendations and reporting transparency.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Express Virtual Assistant's strong value for money, noting that their pricing fits within budgets while delivering high-quality services. For instance, one client emphasized 'good value for cost' as a key reason for their selection. Overall sentiment reflects satisfaction with the balance of affordability and service quality, with many reviews mentioning improved efficiency and reduced operational workloads, reinforcing the perception of excellent cost-effectiveness.Was this helpful?
Review Rating from Clients
4.5/5.0
Quality
4.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
In Princeton, clients highlight Express Virtual Assistant’s proficiency in digital marketing services like targeted ad campaigns, boosting sales leads. Their reliable, experienced team ensures smooth project execution, making them a trusted partner for businesses seeking effective virtual marketing solutions.Read Local ReviewsWas this helpful?
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$10,000+$50 - $99 / hr10,000+Mount Olive, NJ
Services provided
60% Customer Service Outsourcing20% IT Managed Services10% Logistics & Supply Chain Consulting +1 service10% Sales OutsourcingSee all 1 projectsTMP Direct offers comprehensive Contact Center Services, specializing in Customer Support Services and Call Handling. Clients commend their ability to deliver top-quality customer experiences, exceeding expectations. A full 100% of reviewers express satisfaction, highlighting TMP Direct's professional yet warm approach and effective project management through regular reviews.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Telecommunications Firm
5.0 — TMP Direct provides ongoing call center services for a telecommunications company. They're in charge of answering and managing calls from customers. Read moreWas this helpful?
Industry Experience
TMP Direct has demonstrated notable expertise in the telecommunications industry, particularly in delivering exceptional customer support through call center services. Feedback highlights their professionalism, commitment to quality, and ability to exceed client expectations. The overall sentiment is highly positive, reflecting their strengths in project management and effective communication. Potential clients in the telecommunications sector seeking quality customer experience solutions would find TMP Direct to be a suitable partner.
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TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with TMP Direct's overall cost and value for money. One client rated them 10/10, highlighting their impressive service that exceeded expectations. Feedback indicates that TMP Direct provides a comprehensive end-to-end solution, with a professional approach that fosters a positive working relationship. Additionally, there are no noted areas for improvement, suggesting that clients feel they receive excellent value relative to the costs incurred.Was this helpful?
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UndisclosedUndisclosed50 - 249Farmingdale, NY
Services provided
100% Call Center ServicesNetTel USA is a call center service. Their midsize team is based in Farmingdale, New York. Their team specializes in Call Center Services.
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UndisclosedUndisclosed50 - 249Randolph, NJ
Services provided
50% Call Center Services50% Customer Service OutsourcingHeadquartered in Randolph, New Jersey, Enablx is a call center service and Customer Service Outsourcing company. The team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Edison, NJ
Services provided
50% Call Center Services50% Customer Service OutsourcingCall center and Customer Service Outsourcing company Unitel Performance Marketing Group was established in 1999. The firm provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr250 - 999Suffern, NY
Services provided
20% Call Center Services25% Back Office Outsourcing20% Accounting +2 services20% Customer Service Outsourcing15% Recruitment Process OutsourcingFGC+ is a Back Office Outsourcing company based in Suffern, New York and Davao City, Philippines. Established in 2011, the team focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed50 - 249Old Bridge, NJ
Services provided
11% Call Center Services25% Custom Software Development25% IoT Development +3 services19% Customer Service Outsourcing10% HR Outsourcing10% IT Staff AugmentationFront Desk Helpers Co is a software development company. Their midsize team is located in Old Bridge, New Jersey. Their services include Custom Software Development and IoT development.
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$1,000+< $25 / hr2 - 9White Plains, NY
Services provided
30% Call Center Services30% Customer Service Outsourcing20% Accounting +1 service20% Business ConsultingBota Group is an answering service company. Their small team of employees is located in White Plains, New York. Their team focuses on Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Greenwich, CT
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Central Locksmith Store was established in 1996. The team provides Business Consulting and Back Office Outsourcing and is located in Greenwich, Connecticut.
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$10,000+< $25 / hr250 - 999Melville, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingProtalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosedFreelancerFort Lee, NJ
Services provided
20% Branding20% Email Marketing20% Sales Outsourcing +2 services20% Search Engine Optimization20% Web DevelopmentEstablished in 2021, Solar Dynamite LLC is a branding agency. Based in Fort Lee, New Jersey, the team provides Branding and Email Marketing.
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$1,000+< $25 / hr50 - 249Melville, NY
Services provided
10% Call Center Services50% BI & Big Data Consulting & SI10% Digital Strategy +3 services10% HR Consulting10% Other Digital Marketing10% TranscriptionDataservices2globe is a data analytics company. They focus on BI & big data consulting & SI and Digital Strategy and were launched in 2014. The company is in Melville, New York.
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UndisclosedUndisclosed50 - 249Melville, NY
Services provided
40% Call Center Services40% Back Office Outsourcing20% Financial Advising & PlanningAG Adjustments is a phone answering service. They offer Call Center Services and Back Office Outsourcing and were founded in 1972. The company is in Melville, New York.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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List of the Top 15 New York City Call Center Companies & Voice Services
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$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$10,000+Undisclosed250 - 999New York, NY
Ability to deliver
31.3/40.016/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
30.8/40.016.6/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
25.1/40.016.4/20 Reviews3.2/10 Clients & Experience5.5/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
30.4/40.016.6/20 Reviews9/10 Clients & Experience4.8/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
30/40.016/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$5,000+Undisclosed10 - 49New York, NY
Ability to deliver
23.8/40.016.4/20 Reviews0.9/10 Clients & Experience6.5/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
21.1/40.010.4/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services50% Sales Outsourcing25% Other -
$1,000+< $25 / hr50 - 249New York City, NY
Ability to deliver
27.2/40.016.6/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed10 - 49New York, NY
Ability to deliver
24.7/40.014.6/20 Reviews4.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+$25 - $49 / hr10 - 49New York, NY
Ability to deliver
26.1/40.015.4/20 Reviews4.1/10 Clients & Experience6.5/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
26/40.019.4/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
26.2/40.014.6/20 Reviews5.7/10 Clients & Experience6/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
23/40.017.2/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
UndisclosedUndisclosed1,000 - 9,999Mineola, NY
Ability to deliver
20.7/40.014.8/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
15% Call Center Services85% Other -
$50,000+Undisclosed10 - 49New York, NY
Ability to deliver
22.1/40.017/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed10 - 49New York, NY
Ability to deliver
23.4/40.017.6/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$10,000+$50 - $99 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
21/40.016.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$100,000+$100 - $149 / hr10 - 49New York, NY
Ability to deliver
13.2/40.00/20 Reviews8.5/10 Clients & Experience4.7/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+Undisclosed2 - 9New York, NY
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
90% Call Center Services10% Other -
$1,000+< $25 / hr250 - 999Queens Village, NY
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed250 - 999New York, NY
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$5,000+$50 - $99 / hr1,000 - 9,999New York, NY
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
5.6/40.00/20 Reviews1/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services70% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Call Center Services
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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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