Top Call Center Services & Voice Services in New York City
271 Companies
List of the Top New York City Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves New York City, NYServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 65 projectsSalesRoads is a leading provider of Contact Center Services, specializing in outbound call center and telemarketing services. The company consistently receives positive feedback, with 100% of reviewers highlighting their efficient project management and results-driven approach. Approximately 86% of clients praise their ability to enhance lead generation and surpass sales goals, demonstrating their commitment to client success and strategic execution.
Reviews mention Openness
Clients have expressed a highly positive sentiment regarding SalesRoads' openness in communication and collaboration. One client noted that SalesRoads conducts educational calls to fully understand their business and goals, ensuring a tailored approach. Additionally, the seamless workflow and strong communication were highlighted, with one client stating, 'SalesRoads has done a good job of making sure pertinent details are shared openly.' Overall, the feedback indicates a high level of transparency and engagement throughout the partnership.-
Outbound Lead Generation for Marketing Services
5.0 Feb 1, 2018From the start, SalesRoads has done a good job of making sure pertinent details are shared openly. Our communication has been strong.
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Industry Experience
SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingSee all 46 projectsHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Proactive
Helpware consistently receives positive feedback regarding their proactive approach in client engagements. Clients commend their ability to anticipate needs and swiftly address challenges, as evidenced by one client noting their 'enthusiastic and proactive approach to calling out risks.' Another highlighted their 'transparent and proactive' communication style. Overall, the sentiment is overwhelmingly favorable, with clients appreciating Helpware's commitment to improvement and collaboration, reinforcing their role as an integral part of the teams they support.-
Centralization Process & Outsourcing Svcs for Treatment Firm
5.0 Aug 18, 2021Their transparent and proactive approach has been impressive. On top of that, they’re great to talk with.
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Call Center Services for Nonprofit Organization
5.0 Jun 2, 2021I've been most impressed by their enthusiastic and proactive approach to calling out things going well, things going poorly, and risks. The communication has helped us move quickly and prevent issues before they happen.
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Call Center Services for Resume Builder Website
5.0 Apr 29, 2021They were extremely proactive in surfacing opportunities for improvements either in our product or our business practices. We appreciate most just how flexible they were in working with a smaller, but rapidly growing, business.
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Call Center Services for E-Learning Software Company
5.0 Aug 29, 2020Team quickly learned the system, built a solid support ticket plan, and was proactive and super helpful how they answered tickets and made themselves available.
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Image Annotation for Computer Vision Software
5.0 May 29, 2019Their team is extremely responsive to our questions and feedback and provides updates proactively. Their customer service has made the process as easy and smooth as possible for us.
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Industry Experience
Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry AutomotiveWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
1 of 1 New York City-based review is 5 starsUnknown avg. project cost for Call Center Services services in New York CityRead Similar ReviewsCall Center Services project highlight
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
$5,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
Reviews mention Easy to work with
Clients consistently describe Select VoiceCom as easy to work with, highlighting their open communication and responsiveness. One client noted, 'their team has been amazing to work with,' appreciating the honest feedback exchange. Another remarked on their 'personalized approach' and willingness to adapt, stating they are 'very easy to speak to.' Overall, the sentiment reflects a strong alignment in culture and values, contributing to a collaborative and effective partnership.-
Recruitment Services for Financial Services Company
4.5 Oct 17, 2025We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLaunched in 1987, Lock & Key Shop, a small Business Consulting company, is located in Brooklyn, New York. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49The Bronx, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingFather Son Locksmith Store is a Business Consulting company. The team specializes in Business Consulting and Back Office Outsourcing and is in The Bronx, New York.
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves New York City, NYServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a provider of comprehensive Customer Support Services, specializing in Contact Center Services, including inbound and outbound call handling and chat support. Their reviews highlight exceptional communication, timely project management, and customized solutions, with 100% of reviewers noting their responsiveness and technical depth, and 86% emphasizing the company's cost-effectiveness and cultural alignment.
1 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.Was this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
1 of 1 New York City-based review is 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsCall Center Services project highlight
Call Center Services for Property Management Company
5.0 — HelpSquad provides customer service outsourcing for a property management company. They provide a team of four agents that handle all communications with guests across multiple booking platforms. Read moreWas this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Reviews mention Great project management
Clients have consistently praised six eleven global services for their exceptional project management. One client noted their ability to maintain project accuracy over 95%, while another highlighted their timely responses and effective communication. The management team is described as professional and supportive, addressing feedback diligently and providing valuable assistance throughout the project lifecycle. Overall, the sentiment surrounding their project management capabilities is overwhelmingly positive.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem. The team provides the best services they can and communicate actively & politely for any changes.
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Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
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Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
1 of 1 New York City-based review is 5 starsUnknown avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Customer & Ticket Support Services for Beauty Tech Company
5.0 — six eleven global services provides support services for a beauty technology company. The team is responsible for answering tickets and handling the client's entire customer service operation during Read moreWas this helpful?
$1,000+< $25 / hr50 - 249Serves New York City, NYServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 62 projectsA-SALES AB specializes in outbound sales and lead generation services. With a strong emphasis on creating tailored outreach campaigns, the company consistently delivers measurable results, averaging 10-22 qualified meetings per month for various clients. Client feedback is overwhelmingly positive, with 100% of reviewers highlighting A-SALES AB's precision targeting and reliable project management, while none reported areas for significant improvement.
Reviews mention Hard working
Clients consistently highlight A-SALES AB's hardworking nature, noting their dedication and proactive approach. One CEO remarked on their 'dedicated and hardworking team that honors their word,' while a Director emphasized their 'very responsive' demeanor and commitment to timely delivery. Overall, the sentiment reflects strong client satisfaction with A-SALES AB's efforts to exceed expectations and deliver results efficiently.-
Email Marketing & Lead Generation for WealthTech Company
5.0 May 6, 2024Very, very prompt and timely delivery. Helping us stay on our timeline by being pro active. Already on day 1 of the email campaign we got three relevant meetings booked and A-SALES have continued to beat our expectations. They are a dedicated and hardworking team that honors their word.
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16 of 16 Call Center Services reviews are 5 stars13 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales, Email Mktg & Call Center Services for BPO Company
5.0 — A-SALES AB provided sales outsourcing services for a BPO company. The team developed a persona and messaging and outreach sequences, and managed multichannel campaigns through cold emails and calls. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding A-SALES AB's pricing indicates a consistent sentiment of good value for money. Many clients noted that the company's services fit their budgets while delivering impressive results, such as generating a steady stream of qualified meetings. One client highlighted, 'Pricing fit our budget' and 'Good value for cost,' while another mentioned, 'They delivered all promises and were always responsive.' However, a few reviews expressed concerns about the quality of service, suggesting that client experiences may vary, especially regarding the effectiveness of communication and project management.Was this helpful?
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UndisclosedUndisclosed10 - 49Queens, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLock & Key Store, a Business Consulting company, is headquartered in Queens, New York. They focus on Business Consulting and Back Office Outsourcing and were launched in 1988.
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
10% Call Center Services55% Transcription25% Translation +1 service10% Video ProductionMaestra is a Transcription company. They were founded in 2018, and their services include Transcription and Translation.
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$1,000+< $25 / hr10 - 49New Hyde Park, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingAcena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
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Undisclosed$50 - $99 / hr10 - 49New York, NY
Services provided
20% Branding20% Sales Outsourcing20% Search Engine Optimization +2 services20% Web Design20% Web DevelopmentAMP IT UP PR is a branding agency. The team focuses on Branding and Search Engine Optimization and is in New York, New York.
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UndisclosedUndisclosed10 - 49Union City, NJ
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingUnion Locksmith Store, a small Business Consulting company, is based in Union City, New Jersey. Their services include Business Consulting and Back Office Outsourcing.
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Featured
What are Featured Providers?
$1,000+< $25 / hr50 - 249Serves New York City, NYServices provided
40% Call Center Services45% Customer Service Outsourcing15% Back Office OutsourcingSee all 15 projectsAssistring LLC is a company that specializes in Contact Center Services, offering Inbound Call Center and Customer Support Services. Across numerous reviews, they are praised for their effective call handling, operational reliability, and ability to enhance customer satisfaction. Approximately 85% of reviewers commend their project management skills and strategic approach, indicating a consistent track record of exceeding client expectations and improving customer service metrics.
Industry Experience
Assistring LLC has demonstrated expertise across diverse industries, including Real Estate, Utilities, Retail, Insurance, and Hospitality. Feedback highlights strong project management, effective communication, and significant improvements in customer satisfaction and operational efficiency. Clients in Retail note substantial increases in sales and customer loyalty, while those in Utilities and Insurance highlight enhanced service delivery and responsiveness. Overall, Assistring LLC is particularly well-suited for businesses seeking to elevate customer service operations and improve customer engagement.
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Retail Real estate Utilities Insurance Hospitality & leisure Consumer products & servicesWas this helpful?
More responsive than most other service providers
Get in TouchAssistring LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000 Best for 500 calls a month. $5,000 Best for 2500 calls a month. $10,000 Best for 5000 calls a month.View PackagesCustomer Support call
Our Customer Support Call package provides businesses with 24/7 professional customer service to handle inbound calls, inquiries, and order-taking. With a team of highly trained agents, we ensure your customers receive timely and effective support, enhancing their overall experience with your brand.Was this helpful?
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UndisclosedUndisclosed10 - 49Queens, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingHeadquartered in Queens, New York, Central Lock Key Store is a Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were founded in 1992.
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UndisclosedUndisclosed10 - 49Livingston, NJ
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingHeadquartered in Livingston, New Jersey, Golden Locksmith Services is a Business Consulting company. The team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingSafe & Key Locksmith Service, a Business Consulting company, was founded in 1996. The firm offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49The Bronx, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingSafe & Key Shop is a small Business Consulting company established in 1987. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingEstablished in 1990, Galaxy Locksmith Store is a Business Consulting company. Their team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Fair Lawn, NJ
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingGold Locksmith Store, a small Business Consulting company, is headquartered in Fair Lawn, New Jersey. The team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Queens, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLock & Locksmith Tech is a Business Consulting company. The Queens, New York-based company was launched in 2000. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLittle Village Locksmith Store, a Business Consulting company, is headquartered in New York, New York. The team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49The Bronx, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Locksmith Solution Services was founded in 1995. Based in The Bronx, New York, the team offers Business Consulting and Back Office Outsourcing.
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$1,000+$25 - $49 / hr250 - 999New York, NY
Services provided
10% Ecommerce Marketing10% IT Staff Augmentation10% Pay Per Click +8 services10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web Development5% Robotics Process Automation5% StaffingEstablished in 2012, Dawn IT Service is a SEO company. The team offers Search Engine Optimization and Pay Per Click.
Read moreSee All Locations (4)New York, NY
1 World Trade Center
New York, NY 1000750 - 75
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
15% Call Center Services55% Back Office Outsourcing30% Customer Service OutsourcingNEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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UndisclosedUndisclosed1,000 - 9,999Secaucus, NJ
Services provided
20% Back Office Outsourcing20% CRM Consulting and SI20% Robotics Process Automation +3 services20% Sales Outsourcing10% Funding & Investment10% IT Strategy ConsultingEdenred Pay USA is a CRM consulting and SI company. Located in Bonita Springs, Florida and Secaucus, New Jersey, the agency offers CRM consulting and SI and Back Office Outsourcing.
Read moreSee All Locations (2)Secaucus, NJ
150 Meadowlands Pkwy
Secaucus, NJ 070946 - 9
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UndisclosedUndisclosed50 - 249Newark, NJ
Services provided
20% Call Center Services30% Market Research20% BI & Big Data Consulting & SI +2 services20% Sales Outsourcing10% Conversion OptimizationMarket Research company On Point specializes in Market Research and BI & big data consulting & SI. They are located in Chandler, Arizona and Newark, New Jersey.
Read moreSee All Locations (2)Newark, NJ
One Gateway Center, Suite 2600
Newark, NJ 0710216 - 20
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$1,000+$25 - $49 / hr50 - 249Brooklyn, NY
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% Finance & Accounting Outsourcing (FAO)MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+$150 - $199 / hr2 - 9St. Albans, NY
Services provided
15% Call Center Services75% IT Managed Services10% CybersecuritySuperlative Systems Integration, Inc., a small IT managed services company, is based in St. Albans, New York. Their services include IT managed services and Call Center Services.
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UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
10% Call Center Services80% Back Office Outsourcing10% Customer Service OutsourcingWCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Hoboken, NJ
Services provided
40% Advertising15% Email Marketing15% Sales Outsourcing +4 services15% Social Media Marketing5% Content Marketing5% Graphic Design5% Marketing StrategyGLM Inc. Is an Advertising company launched in 1980. Their services include Advertising and Social Media Marketing.
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$5,000+$150 - $199 / hr10 - 49New York, NY
Services provided
40% Business Consulting25% Conversion Optimization25% Marketing Strategy +1 service10% Sales OutsourcingLocated in New York, New York, Skaled is a Business Consulting company. The team specializes in Business Consulting and Conversion Optimization.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
16% Call Center Services50% Back Office Outsourcing24% Customer Service Outsourcing +1 service10% AI DevelopmentLaunched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Secaucus, NJ
Services provided
10% Call Center Services20% Custom Software Development20% E-Commerce Development +4 services20% Web Development10% Application Testing10% Graphic Design10% LogoSoftware development company ENS Enterprises Private Limited was founded in 2016. The company specializes in Custom Software Development and E-Commerce Development, and is midsize.
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$5,000+< $25 / hr50 - 249New York, NY
Services provided
10% Call Center Services20% Pay Per Click20% Search Engine Optimization +6 services10% E-Commerce Development10% Graphic Design10% Web Design10% Web Development5% HR Outsourcing5% StaffingPay per click agency Virtual Staffing Agency was founded in 2017. The midsize team offers Pay Per Click and Search Engine Optimization.
Read moreSee All Locations (2)New York, NY
82, Nassau Street
New York, NY 1003816 - 20
3156364766
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
50% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsDialAmerica is a comprehensive Contact Center Services provider offering Customer Support Services, including both Inbound and Outbound Call Center solutions. Reviews indicate high satisfaction, with 90% of clients highlighting their professionalism and efficiency in handling calls and customer service. While technological improvements are suggested by 10% of reviewers, DialAmerica's strengths lie in delivering quality Telemarketing Services and maintaining a well-trained, responsive customer service team.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a generally positive sentiment regarding DialAmerica's cost and value for money. Many reviews highlight significant savings, with one client noting a monthly savings of $25,000. Others mention efficient service and high-quality leads, making the investment worthwhile. However, some feedback suggests a desire for better pricing structures, with comments on the need for more economical packages. Overall, clients appreciate the balance of service quality and cost-effectiveness, indicating a strong value proposition.Was this helpful?
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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)Was this helpful?
2 of 3 New York City-based reviews are 5 stars$1,000,000 – $9,999,999 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Customer Support and Orders Processing for Real Estate Company
4.5 — Read moreWas this helpful?
Review Rating from Clients
4.8/5.0
Quality
4.8
Schedule
4.5
Cost
4.8
Willing to Refer
4.8
New York-based clients praise DialAmerica for their professional call center services, handling high call volumes with efficiency and excellent customer support. They offer flexible pricing and have a proven track record of saving time and money across diverse projects, from customer service to order management.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Butler, NJ
Services provided
90% Call Center Services10% Customer Service OutsourcingSee all 17 projectsAnserve Inc. is a highly-regarded contact center services provider, specializing in customer support services with emphasis on inbound and outbound call handling for various sectors, including medical and commercial. Across reviews, 100% indicate positive experiences, highlighting their excellent communication, responsiveness, and professionalism in delivering customer care services. Key feedback includes their ability to handle high call volumes efficiently, with almost all reviewers appreciating their seamless project management and ability to meet client needs effectively.
Reviews mention Knowledgeable
The feedback regarding Anserve Inc. highlights their extensive knowledge and expertise in call center services. A client praised Ellie, the Senior Account Manager, for her exceptional understanding and adaptability during the project, stating, "she was knowledgeable and made it simple when we needed to pivot." Overall, clients expressed high satisfaction with Anserve's professionalism and efficiency, noting they received no complaints, reinforcing the sentiment that Anserve Inc. is a knowledgeable partner in their field.-
Call Center Services for Energy Company
5.0 Jan 6, 2023Ellie was incredible and made the whole experience very easy; she was knowledgeable and made it simple when we needed to pivot. Anserve Inc. was knowledgeable about the services they provided. We were also able to make sure that we adjusted our contract based on our needs, which we appreciated.
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Customer Service Support for Heating Oil Company
5.0 Apr 28, 2021I don’t expect the team to be very knowledgeable in my business when they speak with my customers, but for some reason they are. I assume they do a bit of research on the companies they work for. They’re able to give well-informed answers to our clients and resolve their doubts.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express high satisfaction with Anserve Inc.'s cost-effectiveness and value for money. For instance, one client noted that their pricing fit their budget while also helping save money monthly. Another mentioned consistently receiving excellent service for a reasonable investment of $200-$300 per month. Overall, feedback highlights Anserve's ability to provide reliable services that meet client needs without exceeding their financial expectations, reinforcing the sentiment that they offer strong value.Was this helpful?
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9 of 10 New York City-based reviews are 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Call Center Services for Energy Company
5.0 — An energy company hired Anserve Inc. for call center services. The client provided scripts, and Anserve Inc. was responsible for all training. The team also assisted with customer and translation Read moreWas this helpful?
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Undisclosed< $25 / hr50 - 249Hewlett, NY
Services provided
10% Call Center Services25% Back Office Outsourcing25% Recruiting +6 services15% Customer Service Outsourcing5% Finance & Accounting Outsourcing (FAO)5% HR Outsourcing5% Other IT Consulting and SI5% Staffing5% Web DevelopmentCheaperTeam, a Back Office Outsourcing company, was established in 2020. Based in Hewlett, New York, the team focuses on Back Office Outsourcing and Recruiting.
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$5,000+$100 - $149 / hr50 - 249Jersey City, NJ
Services provided
15% Account-Based Marketing15% Web Design10% Graphic Design +11 services10% Sales Outsourcing5% Advertising5% Content Marketing5% Demand Generation Marketing5% Pay Per Click5% Performance Marketing5% Print Design5% Search Engine Optimization5% Social Media Marketing5% UX/UI Design5% Video ProductionValasys media fzc is an Account-Based Marketing company. They provide Account-Based Marketing and Web Design and were established in 2015. The firm is located in Jersey City, New Jersey.
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Undisclosed< $25 / hr2 - 9New-york City, NY
Services provided
15% Call Center Services40% Employer of Record (EOR) Services15% Language Interpretation +2 services15% Social Media Marketing15% StaffingOutsource Solutions, an Employer of Record (EOR) Services company, was launched in 2023. The small team specializes in Employer of Record (EOR) Services and Social Media Marketing.
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$1,000+$200 - $300 / hr2 - 9New York, NY
Services provided
10% Call Center Services10% Advertising10% Branding +7 services10% Broadcast Video10% Corporate Training & Coaching10% Digital Strategy10% Mobile & App Marketing10% Social Media Marketing10% Translation10% Video ProductionHeadquartered in New York, New York and Montevideo, Uruguay, Elvis Di Marcantonio is an Advertising company. They provide Advertising and Branding and were established in 2000.
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$10,000+$100 - $149 / hr1,000 - 9,999New York, NY
Services provided
20% Branding20% Digital Strategy20% Web Design +3 services15% Market Research15% Sales Outsourcing10% AdvertisingMomentum Worldwide is a branding agency established in 1987. The agency focuses on Branding and Digital Strategy, and is large.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
15% Call Center Services50% Translation10% Customer Service Outsourcing +3 services10% Recruiting10% Staffing5% HR OutsourcingTransPerfect is a Translation company. Their large team of employees is in New York, New York and Vancouver, Canada. Their team offers Translation and Call Center Services.
Read more -
$5,000+Undisclosed2 - 9New York, NY
Services provided
20% Content Marketing20% Email Marketing20% Social Media Marketing +4 services10% Application Testing10% Digital Strategy10% Marketing Strategy10% Sales OutsourcingHeadquartered in New York, New York, LatitudeBOX is a social media marketing agency. Established in 2020, the team provides Social Media Marketing and Content Marketing.
Read more -
UndisclosedUndisclosed250 - 999Woodbridge Township, NJ
Services provided
25% Call Center Services25% Back Office Outsourcing25% HR Consulting +2 services15% Market Research10% Graphic DesignAICOM Solutions is a Back Office Outsourcing company. The Woodbridge Township, New Jersey-based company focuses on Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Palisades Park, NJ
Services provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% TranslationOUTSOURCETURK is a small answering service company headquartered in Palisades Park, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
30% Marketing Strategy30% Sales Outsourcing20% Business Consulting +1 service20% Product MarketingRevenue Accelerators is a Marketing Strategy company based in New York, New York. The team specializes in Marketing Strategy and Sales Outsourcing.
Read more -
Undisclosed< $25 / hr250 - 999Bernards, NJ
Services provided
75% Call Center Services5% AI Development5% Back Office Outsourcing +3 services5% Customer Service Outsourcing5% Sales Outsourcing5% Search Engine OptimizationSee all 7 projectsLawyerLine™ is a company that provides Contact Center Services, specializing in Customer Support Services and Inbound Call Center solutions tailored to law firms. The company consistently receives positive feedback, with approximately 100% of reviewers highlighting their excellent communication and tailored services. Users appreciate their promptness, efficiency, and cost-effectiveness, leading to substantial business growth and enhanced customer engagement.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
LawyerLine™ has received positive feedback regarding its cost-effectiveness and value for money. Clients have noted that the pricing fits their budgets and provides excellent service quality. One client emphasized the impressive value for money, stating LawyerLine is 'incredibly accommodating' and tailored their services effectively. Another client highlighted that LawyerLine's competitive pricing was a significant factor in their decision to switch from a more expensive provider. Overall, the sentiment is that LawyerLine delivers substantial value relative to its cost.Was this helpful?
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1 of 1 New York City-based review is 5 starsLess than $10,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsCall Center Services project highlight
Receptionist Services for Law Firm
5.0 — LawyerLine™ provides receptionist services. They handle all incoming calls and redirect them to the proper internal teammate. They also do intake calls and gather specific information on behalf of Read moreWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Springfield-based clients praise LawyerLine™ for their efficient call answering, intake management, and tailored services for small law firms. They handle high call volumes, provide prompt responses, and deliver detailed daily summaries, demonstrating strong project management and cost-effective solutions for legal practices.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed1,000 - 9,999New York, NY
Services provided
10% Call Center Services10% AI Development10% Application Management & Support +7 services10% Application Testing10% Cloud Consulting & SI10% Computer Engineering10% IT Managed Services10% IT Strategy Consulting10% Robotics Process Automation10% UX/UI DesignGenisys Group is an user experience company. Based in London, England and Bengaluru, India, the company offers UX/UI Design and IT strategy consulting.
Read moreSee All Locations (3)New York, NY
1345 Avenue of the Americas 2nd Floor
New York, NY 1010521 - 30
646.277.4428
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$1,000+Undisclosed50 - 249New Providence, NJ
Services provided
20% Call Center Services46% Customer Service Outsourcing23% Back Office Outsourcing +1 service11% Sales OutsourcingStafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Undisclosed< $25 / hr50 - 249New York, NY
Services provided
10% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +3 services15% Finance & Accounting Outsourcing (FAO)15% Transcription10% Sales OutsourcingSee all 1 projectsHabiliss was founded in the year 2009 as a virtual assistant service provider and has served over 6000 clients till date. Our array of services include personal as well as
Read more -
$25,000+Undisclosed1,000 - 9,999New Providence, NJ
Services provided
10% Call Center Services10% Back Office Outsourcing10% Customer Service Outsourcing +12 services10% Finance & Accounting Outsourcing (FAO)10% IT Managed Services5% API Development5% Accounting5% Application Management & Support5% CRM Consulting and SI5% Custom Software Development5% Ecommerce Marketing5% Graphic Design5% Social Media Marketing5% Unified Communications Consulting & SI5% Video ProductionIT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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$10,000+$100 - $149 / hr10 - 49New York, NY
Services provided
40% Business Consulting20% Digital Strategy20% Marketing Strategy +1 service20% Sales OutsourcingActivate is a New York, New York-based Business Consulting company. They specialize in Business Consulting and Marketing Strategy and were launched in 2010.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DesignRepair Lift is a small New York, New York-based social media marketing company. The team provides Social Media Marketing and Search Engine Optimization.
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$10,000+Undisclosed2 - 9New York, NY
Services provided
20% E-Commerce Development20% Pay Per Click20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingNoal Partners is a social media marketing agency. They are headquartered in New York, New York, and their services include Social Media Marketing and Search Engine Optimization.
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$1,000+< $25 / hr2 - 9New York, NY
Services provided
25% Email Marketing25% Pay Per Click25% Sales Outsourcing +1 service25% Search Engine OptimizationEstablished in 2024, Algrosa is an Email Marketing company. The team offers Email Marketing and Search Engine Optimization.
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$5,000+$50 - $99 / hr50 - 249Montvale, NJ
Services provided
50% Call Center Services40% Back Office Outsourcing10% Sales OutsourcingMillennium Medical Billing is a call center service. They are located in Montvale, New Jersey and have midsize team of experts. Their services include Call Center Services and Back Office
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 15 New York City Call Center Companies & Voice Services
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$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.5/40.020/20 Reviews10/10 Clients & Experience6.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$10,000+Undisclosed250 - 999New York, NY
Ability to deliver
31.3/40.016/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
30.8/40.016.6/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
25.1/40.016.4/20 Reviews3.2/10 Clients & Experience5.5/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
30.4/40.016.6/20 Reviews9/10 Clients & Experience4.8/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
30/40.016/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$5,000+Undisclosed10 - 49New York, NY
Ability to deliver
23.8/40.016.4/20 Reviews0.9/10 Clients & Experience6.5/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
21.1/40.010.4/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services50% Sales Outsourcing25% Other -
$1,000+< $25 / hr50 - 249New York City, NY
Ability to deliver
27.2/40.016.6/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed10 - 49New York, NY
Ability to deliver
24.7/40.014.6/20 Reviews4.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+$25 - $49 / hr10 - 49New York, NY
Ability to deliver
26.1/40.015.4/20 Reviews4.1/10 Clients & Experience6.5/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
26/40.019.4/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
26.2/40.014.6/20 Reviews5.7/10 Clients & Experience6/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
23/40.017.2/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
UndisclosedUndisclosed1,000 - 9,999Mineola, NY
Ability to deliver
20.7/40.014.8/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
15% Call Center Services85% Other -
$50,000+Undisclosed10 - 49New York, NY
Ability to deliver
22.1/40.017/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services80% Other -
UndisclosedUndisclosed10 - 49New York, NY
Ability to deliver
23.4/40.017.6/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$10,000+$50 - $99 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
21/40.016.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$100,000+$100 - $149 / hr10 - 49New York, NY
Ability to deliver
13.2/40.00/20 Reviews8.5/10 Clients & Experience4.7/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+Undisclosed2 - 9New York, NY
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
90% Call Center Services10% Other -
$1,000+< $25 / hr250 - 999Queens Village, NY
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed250 - 999New York, NY
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$5,000+$50 - $99 / hr1,000 - 9,999New York, NY
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
5.6/40.00/20 Reviews1/10 Clients & Experience4.6/10 Market PresenceService focus
20% Call Center Services70% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Call Center Services
Latest Call Centers Articles
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Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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