Top Call Center Services & Voice Services in New York City
15 Leaders 15 Contenders
293 Companies
List of the Top New York City Call Center Companies & Voice Services
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$50,000+Undisclosed1,000 - 9,999Serves New York City, NYServices provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
1 of 3 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Marijuana Co
4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read moreWas this helpful?
Industry Experience
ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Hospitality & leisure Retail Consumer products & services MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Helpful
Clients have expressed a positive sentiment towards Hugo, highlighting their proactive and enthusiastic approach. One client noted that Hugo's integration into their team for lead qualification and customer support was seamless, significantly enhancing productivity and customer interactions. Their effective communication, including daily standups and ongoing chat support, was particularly appreciated. Overall, Hugo is seen as a valuable partner, contributing to operational success without any noted areas for improvement.-
Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Hugo's operational support liberated us. By handling routine tasks like customer support and lead qualification, we redirected our resources to new business ventures and strategic priorities. This shift boosted productivity, innovation, and competitive edge, while Hugo ensured efficient day-to-day operations.
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Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
Reviews mention Hard working
Clients consistently commend Helpware for their hardworking nature, highlighting the team's dedication and responsiveness. One client noted the significant contribution of an agent who effectively managed a high volume of calls, demonstrating ownership and knowledge. Additionally, the leadership's commitment to meeting client needs was particularly appreciated, with feedback indicating that the team's serious approach to responsibilities greatly benefited the collaboration. Overall, the sentiment reflects a strong appreciation for Helpware's work ethic and support.-
Customer Support for Custom Meal Service Provider
5.0 Feb 4, 2022Their friendless and composure regardless of what situation we were dealing with was always very welcome. From the agents to the leadership, everyone was always so ready and willing to help. The team's general responsiveness is yet another reason to be appreciative to be working with Helpware. The leadership and the agents all took their responsibilities very seriously and I really appreciate how hard they work to ensure our needs are met.
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More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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1 of 1 New York City-based review is 5 starsUnknown avg. project cost for Call Center Services services in New York CityRead Similar ReviewsCall Center Services project highlight
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 13 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
1 of 3 reviews are 5 stars2 new reviews for Call Center Services servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews of six eleven global services reflect a highly positive sentiment, with clients praising their responsiveness, flexibility, and ability to meet project deadlines. One client noted their impressive adjustment to client needs, while another emphasized the efficiency of their recruitment and onboarding processes. Additionally, clients appreciated the good value for cost and the timely delivery of services. Overall, clients reported smooth operations and no significant areas for improvement.Was this helpful?
Industry Experience
six eleven global services has demonstrated expertise across various industries, including financial services, medical, advertising & marketing, telecommunications, and business services. Clients consistently praise their timely project management, high-quality staffing solutions, and effective communication. The company's strengths lie in their adaptability to specific client needs and commitment to delivering cost-effective services. Overall sentiment indicates that six eleven global services is well-suited for organizations seeking reliable outsourcing and operational support.
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Advertising & marketing Medical Financial services Business services Logistics & Supply Chain Telecommunications Wellness & Fitness Consulting Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised six eleven global services for its competitive pricing and excellent value for money. Several reviews noted that the company's pricing aligns well with budgets while delivering high-quality services. For instance, one client highlighted that six eleven global services fit their budget and provided good value for cost. Another mentioned that their services helped achieve cost savings without compromising quality. Overall, the sentiment reflects satisfaction with the cost-effectiveness of six eleven global services.Was this helpful?
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementEstablished in 1986, Neighborhood Locksmith is a Business Consulting company. The company provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Queens, NY
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLaunched in 1989, Neighborhood Locksmith is a Business Consulting company. The team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Teaneck, NJ
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementExclusive Locksmith Service, a Business Consulting company, specialize in Business Consulting and Back Office Outsourcing. They were founded in 1995.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
30% Business Consulting25% Back Office Outsourcing25% Sales Outsourcing +1 service20% Commercial Property ManagementCentral Lock Key Store is a Business Consulting company. Founded in 1995, the firm is headquartered in New York, New York. Their services include Business Consulting and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Kenilworth, NJ
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSmall Business Consulting company Gallery Locksmith Store, is based in Kenilworth, New Jersey. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Palisades Park, NJ
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Central Locksmith Store was launched in 1993. The team specializes in Business Consulting and Back Office Outsourcing and is headquartered in Palisades Park, New Jersey.
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UndisclosedUndisclosed10 - 49Moonachie, NJ
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementIn Moonachie, New Jersey, Safe & Key Locksmith Service is a small Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49New Hyde Park, NY
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementGolden Locksmith Services, a Business Consulting company, is headquartered in New Hyde Park, New York. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Hempstead, NY
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementEstablished in 1980, Expert Locksmith Shop is a Business Consulting company. The small team specializes in Business Consulting and Back Office Outsourcing.
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$1,000+$100 - $149 / hr50 - 249New York, NY
Services provided
20% Conversion Optimization20% Sales Outsourcing20% Search Engine Optimization +2 services20% Social Media Marketing20% Web DevelopmentSocial media marketing firm Grexa AI was founded in 2024. The team offers Social Media Marketing and Conversion Optimization and is headquartered in New York, New York.
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$1,000+$50 - $99 / hr50 - 249Oceanside, NY
Services provided
80% Commercial Property Management20% Sales OutsourcingHeadquartered in Oceanside, New York, Janitorial Leads Pro is a Commercial Property Management company. They offer Commercial Property Management and Sales Outsourcing.
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$5,000+Undisclosed10 - 49New York, NY
Services provided
50% AI Agents25% AI Development25% Sales OutsourcingPesta, an AI Agents company, was founded in 2024. The small team focuses on AI Agents and Sales Outsourcing.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
20% Call Center Services20% Accounting20% Business Consulting +2 services20% Finance & Accounting Outsourcing (FAO)20% HR ConsultingZenov BPO is an Accounting company. Their team is located in New York, New York and Coral Springs, Florida and offers Accounting and Call Center Services.
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UndisclosedUndisclosed10 - 49Queens, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Development20% Sales OutsourcingIn Queens, New York, General Locksmith Store is a Business Consulting company. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Dumont, NJ
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Usa Locksmith Service is headquartered in Dumont, New Jersey. The team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Elizabeth, NJ
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingHeadquartered in Elizabeth, New Jersey, Estate Locksmith Store is a Business Consulting company. Founded in 1987, the team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLaunched in 1987, Lock & Key Shop, a small Business Consulting company, is located in Brooklyn, New York. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49The Bronx, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingFather Son Locksmith Store is a Business Consulting company. The team specializes in Business Consulting and Back Office Outsourcing and is in The Bronx, New York.
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UndisclosedUndisclosed10 - 49Queens, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLock & Key Store, a Business Consulting company, is headquartered in Queens, New York. They focus on Business Consulting and Back Office Outsourcing and were launched in 1988.
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
10% Call Center Services55% Transcription25% Translation +1 service10% Video ProductionMaestra is a Transcription company. They were founded in 2018, and their services include Transcription and Translation.
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$1,000+< $25 / hr10 - 49New Hyde Park, NY
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Sales OutsourcingAcena, a call center, provide Call Center Services and Back Office Outsourcing. They were founded in 1998.
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Undisclosed$50 - $99 / hr10 - 49New York, NY
Services provided
20% Branding20% Sales Outsourcing20% Search Engine Optimization +2 services20% Web Design20% Web DevelopmentAMP IT UP PR is a branding agency. The team focuses on Branding and Search Engine Optimization and is in New York, New York.
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UndisclosedUndisclosed10 - 49Union City, NJ
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingUnion Locksmith Store, a small Business Consulting company, is based in Union City, New Jersey. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Queens, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingHeadquartered in Queens, New York, Central Lock Key Store is a Business Consulting company. They specialize in Business Consulting and Back Office Outsourcing and were founded in 1992.
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UndisclosedUndisclosed10 - 49Livingston, NJ
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingHeadquartered in Livingston, New Jersey, Golden Locksmith Services is a Business Consulting company. The team provides Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Brooklyn, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingSafe & Key Locksmith Service, a Business Consulting company, was founded in 1996. The firm offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49The Bronx, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingSafe & Key Shop is a small Business Consulting company established in 1987. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingEstablished in 1990, Galaxy Locksmith Store is a Business Consulting company. Their team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Fair Lawn, NJ
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingGold Locksmith Store, a small Business Consulting company, is headquartered in Fair Lawn, New Jersey. The team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Queens, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLock & Locksmith Tech is a Business Consulting company. The Queens, New York-based company was launched in 2000. Their services include Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingLittle Village Locksmith Store, a Business Consulting company, is headquartered in New York, New York. The team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49The Bronx, NY
Services provided
20% Back Office Outsourcing20% Building Security Services20% Business Consulting +2 services20% Commercial Property Management20% Sales OutsourcingBusiness Consulting company Locksmith Solution Services was founded in 1995. Based in The Bronx, New York, the team offers Business Consulting and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Brooklyn, NY
Services provided
40% Back Office Outsourcing40% Customer Service Outsourcing20% Sales OutsourcingConnectPro BPO is a Back Office Outsourcing company. The Brooklyn, New York-based company was founded in 2023. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
15% Call Center Services55% Back Office Outsourcing30% Customer Service OutsourcingNEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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UndisclosedUndisclosed1,000 - 9,999Secaucus, NJ
Services provided
20% Back Office Outsourcing20% CRM Consulting and SI20% Robotics Process Automation +3 services20% Sales Outsourcing10% Funding & Investment10% IT Strategy ConsultingEdenred Pay USA is a CRM consulting and SI company. Located in Bonita Springs, Florida and Secaucus, New Jersey, the agency offers CRM consulting and SI and Back Office Outsourcing.
Read moreSee All Locations (2)Secaucus, NJ
150 Meadowlands Pkwy
Secaucus, NJ 070946 - 9
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
20% Business Consulting10% Affiliate Marketing10% Business Valuation Services +6 services10% Commercial Brokerage Services10% Commercial Financing10% Content Marketing10% E-Commerce Development10% Pay Per Click10% Sales OutsourcingFE International, Inc. Is a Business Consulting company headquartered in New York, New York and City of London, England. They offer Business Consulting and Content Marketing.
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UndisclosedUndisclosed50 - 249Newark, NJ
Services provided
20% Call Center Services30% Market Research20% BI & Big Data Consulting & SI +2 services20% Sales Outsourcing10% Conversion OptimizationMarket Research company On Point specializes in Market Research and BI & big data consulting & SI. They are located in Chandler, Arizona and Newark, New Jersey.
Read moreSee All Locations (2)Newark, NJ
One Gateway Center, Suite 2600
Newark, NJ 0710216 - 20
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$1,000+$25 - $49 / hr50 - 249Brooklyn, NY
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% Finance & Accounting Outsourcing (FAO)MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+$150 - $199 / hr2 - 9St. Albans, NY
Services provided
15% Call Center Services75% IT Managed Services10% CybersecuritySuperlative Systems Integration, Inc., a small IT managed services company, is based in St. Albans, New York. Their services include IT managed services and Call Center Services.
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UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
10% Call Center Services80% Back Office Outsourcing10% Customer Service OutsourcingWCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Hoboken, NJ
Services provided
40% Advertising15% Email Marketing15% Sales Outsourcing +4 services15% Social Media Marketing5% Content Marketing5% Graphic Design5% Marketing StrategyGLM Inc. Is an Advertising company launched in 1980. Their services include Advertising and Social Media Marketing.
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$5,000+$150 - $199 / hr10 - 49New York, NY
Services provided
40% Business Consulting25% Conversion Optimization25% Marketing Strategy +1 service10% Sales OutsourcingLocated in New York, New York, Skaled is a Business Consulting company. The team specializes in Business Consulting and Conversion Optimization.
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$5,000+$100 - $149 / hr10 - 49Brooklyn, NY
Services provided
30% AI Development30% Other Digital Marketing20% Sales Outsourcing +1 service20% Search Engine OptimizationJP Urban Digital is an artificial intelligence firm. Established in 2020, the team focuses on Artificial Intelligence and Other Digital Marketing.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
16% Call Center Services50% Back Office Outsourcing24% Customer Service Outsourcing +1 service10% AI DevelopmentLaunched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Secaucus, NJ
Services provided
10% Call Center Services20% Custom Software Development20% E-Commerce Development +4 services20% Web Development10% Application Testing10% Graphic Design10% LogoSoftware development company ENS Enterprises Private Limited was founded in 2016. The company specializes in Custom Software Development and E-Commerce Development, and is midsize.
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$5,000+< $25 / hr50 - 249New York, NY
Services provided
10% Call Center Services20% Pay Per Click20% Search Engine Optimization +6 services10% E-Commerce Development10% Graphic Design10% Web Design10% Web Development5% HR Outsourcing5% StaffingPay per click agency Virtual Staffing Agency was founded in 2017. The midsize team offers Pay Per Click and Search Engine Optimization.
Read moreSee All Locations (2)New York, NY
82, Nassau Street
New York, NY 1003816 - 20
3156364766
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
50% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsDialAmerica is a company specializing in Contact Center Services, offering flexible inbound and outbound call handling, telemarketing, and customer support services. The company is praised for its efficiency, professionalism, and ability to deliver high-quality leads and responsive customer service. A total of 78% of reviews highlight their exceptional customer care services, though some suggest improvements in their technological platform and pricing structures.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally view DialAmerica as providing good value for money, noting significant cost savings. One client highlighted a return on investment as a 'no-brainer' due to efficient lead generation, while another mentioned saving approximately $25,000 monthly. Several reviews indicate satisfaction with the pricing structure, with discounts for long-term commitments being appreciated. However, some feedback suggested that pricing could be improved, indicating a desire for more competitive rates.Was this helpful?
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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)Was this helpful?
2 of 3 New York City-based reviews are 5 stars$1,000,000 – $9,999,999 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Customer Support and Orders Processing for Real Estate Company
4.5 — Read moreWas this helpful?
Review Rating from Clients
4.8/5.0
Quality
4.8
Schedule
4.5
Cost
4.8
Willing to Refer
4.8
Local clients praise DialAmerica for its professionalism, speed, and organization in handling diverse call center needs, including customer service, order processing, and support. They highlight significant time and cost savings, emphasizing the company's efficiency and ability to improve client satisfaction across various industries.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Butler, NJ
Services provided
90% Call Center Services10% Customer Service OutsourcingSee all 17 projectsAnserve Inc. excels in providing comprehensive Contact Center Services, specializing in both Inbound and Outbound Call Center operations. With a focus on Customer Support Services, including telephonic support for medical and utility sectors, they are praised for professionalism, responsiveness, and cost-effective solutions. Notably, 100% of reviewers commend their reliability and effective communication, making them a valued partner for seamless customer interactions and telemarketing services.
Industry Experience
Anserve Inc. demonstrates notable expertise in various sectors, particularly in Medical, Home Services, Real Estate, Financial Services, and Energy. Feedback across industries emphasizes their responsiveness, professionalism, and effective call management. Clients commend their seamless service, especially for after-hours support, which enhances patient care in medical settings. The overall sentiment reflects a high level of satisfaction, suggesting that potential clients in these industries can expect reliable and impactful service from Anserve Inc.
Read All ReviewsSelect Industry to see insights
Medical Healthcare Other Industry Real estate Financial services Consumer Products Energy & natural resources Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Anserve Inc. is frequently praised for its cost-effectiveness and value for money. Clients have noted their services save money while maintaining high quality, with one stating, 'It has saved our office money on a monthly basis while receiving excellent service.' Another client highlighted that their pricing fit their budget. Overall, feedback indicates that clients perceive Anserve Inc. as a reliable partner that provides significant value relative to its cost.Was this helpful?
9 of 10 New York City-based reviews are 5 stars$10,000 – $49,000 avg. project cost for Call Center Services services in New York CityRead Similar ReviewsNew York City-based Call Center Services project highlight
Call Center Services for Energy Company
5.0 — An energy company hired Anserve Inc. for call center services. The client provided scripts, and Anserve Inc. was responsible for all training. The team also assisted with customer and translation Read moreWas this helpful?
Review Rating from Clients
4.9/5.0
Quality
4.9
Schedule
5.0
Cost
4.6
Willing to Refer
4.9
New Jersey clients praise Anserve Inc. for reliable, professional call handling across diverse industries, including healthcare, home services, and property management. They emphasize responsiveness, technological adaptability, and seamless communication, highlighting the company's ability to manage complex, urgent, and after-hours calls effectively.Read Local ReviewsWas this helpful?
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Undisclosed< $25 / hr50 - 249Hewlett, NY
Services provided
10% Call Center Services25% Back Office Outsourcing25% Recruiting +6 services15% Customer Service Outsourcing5% Finance & Accounting Outsourcing (FAO)5% HR Outsourcing5% Other IT Consulting and SI5% Staffing5% Web DevelopmentCheaperTeam, a Back Office Outsourcing company, was established in 2020. Based in Hewlett, New York, the team focuses on Back Office Outsourcing and Recruiting.
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$5,000+$100 - $149 / hr50 - 249Jersey City, NJ
Services provided
15% Account-Based Marketing15% Web Design10% Graphic Design +11 services10% Sales Outsourcing5% Advertising5% Content Marketing5% Demand Generation Marketing5% Pay Per Click5% Performance Marketing5% Print Design5% Search Engine Optimization5% Social Media Marketing5% UX/UI Design5% Video ProductionValasys media fzc is an Account-Based Marketing company. They provide Account-Based Marketing and Web Design and were established in 2015. The firm is located in Jersey City, New Jersey.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 15 New York City Call Center Companies & Voice Services
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$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
20% Call Center Services55% Sales Outsourcing25% Other -
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
32.2/40.018/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
100% Sales Outsourcing -
$10,000+Undisclosed250 - 999New York, NY
Ability to deliver
31.3/40.016/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
35% Sales Outsourcing65% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
34.6/40.017/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
10% Call Center Services90% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
24.9/40.016.2/20 Reviews3.2/10 Clients & Experience5.5/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$1,000+< $25 / hr50 - 249New York City, NY
Ability to deliver
28.8/40.018.2/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services20% Sales Outsourcing70% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
30.2/40.016.4/20 Reviews9/10 Clients & Experience4.8/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
29.8/40.015.8/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$10,000+Undisclosed50 - 249New York, NY
Ability to deliver
21.9/40.016.6/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$5,000+Undisclosed10 - 49New York, NY
Ability to deliver
23.6/40.016.2/20 Reviews0.9/10 Clients & Experience6.5/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
23.4/40.017.8/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
29.2/40.017.2/20 Reviews4.2/10 Clients & Experience7.8/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
15% Call Center Services45% Sales Outsourcing40% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
19.9/40.09.2/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
25% Call Center Services50% Sales Outsourcing25% Other -
UndisclosedUndisclosed10 - 49New York, NY
Ability to deliver
24.7/40.014.6/20 Reviews4.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Sales Outsourcing75% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
26.6/40.020/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+$25 - $49 / hr10 - 49New York, NY
Ability to deliver
25.9/40.015.2/20 Reviews4.1/10 Clients & Experience6.5/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$1,000+$50 - $99 / hr10 - 49New York, NY
Ability to deliver
26.2/40.014.6/20 Reviews5.7/10 Clients & Experience6/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
23/40.017.2/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
UndisclosedUndisclosed1,000 - 9,999Mineola, NY
Ability to deliver
20.5/40.014.6/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
15% Call Center Services85% Other -
$50,000+Undisclosed10 - 49New York, NY
Ability to deliver
22.1/40.017/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
20% Call Center Services80% Other -
$10,000+$150 - $199 / hr50 - 249Jamaica,, NY
Ability to deliver
21.3/40.016.4/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$10,000+$50 - $99 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
21/40.016.4/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
UndisclosedUndisclosed10 - 49New York, NY
Ability to deliver
22.4/40.016.6/20 Reviews0/10 Clients & Experience5.8/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$100,000+$100 - $149 / hr10 - 49New York, NY
Ability to deliver
13.2/40.00/20 Reviews8.5/10 Clients & Experience4.7/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
35% Call Center Services65% Other -
$1,000+Undisclosed2 - 9New York, NY
Ability to deliver
6.4/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
90% Call Center Services10% Other -
$1,000+< $25 / hr250 - 999Queens Village, NY
Ability to deliver
6.3/40.00/20 Reviews1.8/10 Clients & Experience4.6/10 Market PresenceService focus
25% Call Center Services10% Sales Outsourcing65% Other
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