Flowd

BACKGROUND

Please describe your company and your position there.

Our company is a digital marketing agency support brands on Amazon through a range of services included advertising, content, brand strategy and reporting.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flowd, and what were your goals?

We hired Flowd to support us with our lead generation and prospect outreach.

SOLUTION

How did you select this vendor and what were the deciding factors?

We selected this vendor after doing research into companies offering similar support. We chose Flowd because they had a similar ethos to our company and we liked their company culture as well as the results they were able to demonstrate for previous clients.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

Flowd was briefed on our language and how we performed our outreach to prospects. They then took this over, sending out email campaigns to brands identified to be either selling or not selling on Amazon.

How many resources from the vendor's team worked with you, and what were their positions?

We have at least 5 team member supporting us, including the 2 Cofounders.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have had at least 80 leads come through and booked between 20-30 calls. Out of these, we have closed 4-5 deals.

How effective was the workflow between your team and theirs?

We have in-person meetings once a month to review the monthly results. We also have a Slack channel which we use to communicate on a daily basis so the team can keep us up to date on new leads coming in.

What did you find most impressive or unique about this company?

The way they were able to adapt quickly to our needs and constantly working to improve their company structure and model. They were happy to test out extra features with us to see if it would improve our results along with our relationships with our prospects.

Are there any areas for improvement or something they could have done differently?

For now, I'm very happy with their service, and if I do think of anything that could be improved, I am sure they are willing to work on it.

BACKGROUND

Please describe your company and your position there.

I am the Director of Operations at Strike Digital, a results driven digital marketing agency specializing in scaling businesses in the e-commerce space.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Flowd?

As our team was growing in size we wanted to ensure that the growth in experience and expertise was met with the influx of high quality leads for us to work with. Flowd has been a fantastic fit for this and they have delivered exactly what they had proposed to us in our very first call. They have proven to us that they are a reliable partner to support our companies growth through excellent lead generation.

SOLUTION

How did you select this firm and what were the deciding factors?

When we decided as a company that we would make the move into outsourcing our lead generation, we really wanted to make sure that we selected the best company to partner with. We reviewed Flowd's website and case studies which was a great start but really our confidence grew in them after we had our first call. The team was incredibly friendly and we had a great connection from the beginning. They were very accommodating to our needs and this set them apart from the rest.

Describe the project in detail and walk through their service package.

Flowd were responsible to ensure there is a constant influx of high quality leads generated for us to contact. This high quality was originally established by them building a list of our ideal prospects using their own B2B contact database. From there they would then send these potential leads personalised emails to qualify and gauge interest in the services that we provide. Once the positive contact has been initiated this lead would then be sent over to us by our dedicated account manager. As we then begin this conversation on our end we know that we have the constant support and backing of our dedicated team at Flowd and they have been great at motivating and encouraging us at all our little wins.

How many resources from the vendor's team worked with you, and what were their positions?

We have an open communication channel with a team of people at Flowd. This is a group of 7 people (ranging from account manager to founder) but we would mostly work closely with our account manager , although knowing there is a dedicated team to support us is a great feeling for us.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

The biggest success of this partnership so far is that we have really been able to focus on the key area's of our business growth and know that we have a fantastic team generating high quality leads for us to facilitate our growth. Within the first month we were able to close enough deals to cover the cost of the next 3 months working with Flowd. This has given us great confidence and we wish to continue this great relationship.

How effective was the workflow between your team and theirs?

There's a very collaborative workflow between our teams. Whether it is through our regular chats through Slack or our bi weekly and month calls to review performance and brainstorm areas of improvement, we have really had a fluid relationship with the team at Flowd.

What did you find most impressive or unique about this company?

Flowd are incredibly confident in the job that they can provide and they trust their tried and tested process that once again has paid off for our company. Their can do attitude and openness to change is to be admired.

Are there any areas for improvement or something they could have done differently?

Honestly, I believe Flowd are doing an amazing job. The communication and the relationship that has been built here has been great and we will hope to keep this moving forward.

BACKGROUND

Please describe your company and position.

I am the Managing Director of a recruitment company.

Describe what your company does in a single sentence.

Recruitment Agency specialising in Sales, Marketing and Office Support

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flowd to accomplish?

• To gain new clients
• Book in more meetings

SOLUTION

How did you find Flowd?

LinkedIn

Why did you select Flowd over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Flowd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have been working with Flowd for the last few months to hep run HM Staffing's email marketing outreach.The results have been fantastic so far and we've had multiple meetings with household known companies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• We wanted to see a meeting a week roughly booked in and the team have gone above and beyond this.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team are great at coming back to us. We have a Slack channel where normally the response time within 30 minutes.

What was your primary form of communication with Flowd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What i love the most about working with Flowd is they treat you as if you were part of the team. Their team is always fantastic, and nothing is too much for them.

Are there any areas for improvement or something Flowd could have done differently?

None at all!

BACKGROUND

Please describe your company and position.

I am an executive at a real estate company

Describe what your company does in a single sentence.

Tenant-only acquisition agents who specialise in securing the ideal office for our clients

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Flowd to accomplish?

• Generate leads

SOLUTION

How did you find Flowd?

• LinkedIn

Why did you select Flowd over others?

• Great culture fit

What was the size of Flowd’s team?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Generate leads from email marketing

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Number of leads per month

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very quick to respond through email or call

What was your primary form of communication with Flowd?

• Virtual Meeting

What did you find most impressive or unique about this company?

They bring everything in-house to make things simple and easy for the client. Consistently delivers leads and takes on board feedback.

Are there any areas for improvement or something Flowd could have done differently?

N/A