Top Call Center Services in the USA
From Dallas–Fort Worth and Phoenix to Tampa, Atlanta, and Salt Lake City’s Silicon Slopes, the United States hosts a deep bench of call center agencies specializing in inbound support, outbound sales, tech support, and omnichannel CX. On Clutch, you can evaluate U.S.-based call center partners by verified client reviews, industry expertise, compliance (TCPA, HIPAA, PCI DSS, SOC 2), team size, pricing, and service lines.
Our research cuts through marketing claims to highlight proven outcomes, transparent reporting, and reliable U.S. operations that align with your customers’ time zones and expectations. Use filters to narrow by budget, hourly rate, languages (including English–Spanish), and vertical fit across healthcare, fintech, retail, SaaS, logistics, and more. Explore curated options and shortlist providers that match your SLAs, integrations, and growth goals:
• Call Center Companies in New York
• Call Center Companies in Los Angeles
15 Leaders 15 Contenders
2,954 Companies
List of the Best US Call Center Agencies
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Featured
What are Featured Providers?
$50,000+Undisclosed1,000 - 9,999Serves United StatesServices provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 6 projectsROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
1 of 2 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
ROI CX Solutions has received positive feedback over the last six months, with clients praising their excellent customer service and ability to meet project goals. A Senior Operations Manager noted their innovative approach and ongoing support, while a Senior Director highlighted the team's responsiveness after an initial onboarding challenge. Overall, clients appreciate ROI CX Solutions' commitment to delivering results and maintaining high standards, with no significant areas for improvement identified.Was this helpful?
2 of 5 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Marijuana Co
4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
ROI CX Solutions is frequently praised for providing good value for the cost of their services. Clients have noted that their pricing fits within budget constraints while delivering effective solutions. For instance, one client highlighted ROI CX Solutions' ability to help reduce operational costs and improve efficiency without compromising service quality. Overall, the sentiment across reviews indicates that ROI CX Solutions offers competitive pricing relative to the high-quality support and results they deliver.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingSee all 18 projectsHit Rate Solutions is a service provider specializing in Contact Center Services, including Inbound and Outbound Call Center operations, Telemarketing Services, and Customer Support Services. Reviews highlight their professionalism, timely delivery, and cost-effectiveness, with a focus on efficient communication and customer care. Approximately 85% of customers commend their quick project handling and responsiveness, while feedback also suggests potential improvements in language services.
6 of 10 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 10 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dental Appliances Provider
5.0 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. Read moreWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$640 The package includes 80 hours 3,500 calls $1,200 The package includes 160 hours 3,500 calls $0 Didn’t Find the Right Package for You? Contact usView PackagesCall Outsourcing Services Pricing
Select from ready-made call center packages for common business needs. Or get a customized quote tailored to your unique requirements. Mix and match services to build the ideal support solution.Was this helpful?
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$1,000+< $25 / hr50 - 249Portland, OR
Services provided
25% Call Center Services30% Back Office Outsourcing25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a Call Center Services provider specializing in customer support services and data entry. Reviews highlight their exceptional project management, proactive communication, and capacity for scaling operations. They achieve high issue resolution rates and maintain timely deliverables, with 100% customer satisfaction reported. Approximately 90% of reviewers commend their adaptability and commitment to quality and efficiency.
2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Home Care Agency
5.0 — TECHSPEED INC provides data entry and call center services for a home care agency. The team handles data entry tasks, including renaming, splicing, and entering data. Read moreWas this helpful?
Industry Experience
TECHSPEED INC has demonstrated expertise across multiple industries, including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their efficiency in data management, accuracy in data entry, and responsiveness to project needs. Overall sentiment is highly positive, highlighting strengths in communication and adaptability, making them a suitable partner for businesses seeking reliable data solutions and project support across these sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently note that TECHSPEED INC offers excellent value for money, with many explicitly stating that their pricing fits within budget and provides good cost-effectiveness. One client emphasized their 'good value for cost' and another highlighted their competitive pricing while delivering high-quality work. Overall, sentiment is positive, with clients expressing satisfaction regarding the balance of cost and the quality of service, often remarking on the company's responsiveness and reliability.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Easy to work with
Clients consistently expressed that Hugo Inc. is easy to work with, highlighting their approachability and responsiveness. One client noted, 'They’re just really nice people to work with,' while another emphasized their 'organized' nature and ability to create a collaborative atmosphere. The overall sentiment reflects a high level of satisfaction with Hugo's communication and project management, with clients appreciating the seamless coordination and transparency throughout their engagements.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
Read All ReviewsSelect Industry to see insights
Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
30% Call Center Services30% Back Office Outsourcing20% Customer Service Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 13 projectsSixEleven Global Services and Solutions, Inc. specializes in Contact Center Services, providing both Inbound and Outbound Call Center support. Reviewers frequently praise their flexibility and responsiveness, with 100% of feedback highlighting timely delivery of services and effective communication. Clients also emphasize the company's ability to meet operational requirements and their strong customer support capabilities, with no negative feedback reported.
Reviews mention Innovative
Clients have highlighted six eleven global services' innovative approach, particularly their flexibility and commitment to process improvement. One senior manager noted their unique mindset focused on quality, which distinguishes them from competitors. Overall, the sentiment regarding innovation is positive, with clients appreciating the company's ability to adapt and enhance service delivery.-
Customer Service BPO for Remote Monitoring Company
5.0 Feb 13, 2023What did you find most impressive or unique about this company? They're distinguished by flexibility, concern to improve the processes, and mindset of quality.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised six eleven global services for its competitive pricing and excellent value for money. Several reviews noted that the company's pricing aligns well with budgets while delivering high-quality services. For instance, one client highlighted that six eleven global services fit their budget and provided good value for cost. Another mentioned that their services helped achieve cost savings without compromising quality. Overall, the sentiment reflects satisfaction with the cost-effectiveness of six eleven global services.Was this helpful?
More responsive than most other service providers
Get in TouchSixEleven Global Services and Solutions, Inc. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Denver, CO
Services provided
10% Call Center Services70% Sales Outsourcing10% CRM Consulting and SI +1 service10% Email MarketingSee all 234 projectsBelkins is a lead generation company that specializes in outbound call center and telemarketing services. They are praised for their strategic support, organization, and ability to deliver high-quality leads. Over 90% of reviews highlight their effective communication and project management, with several noting impressive results such as a 3.6x ROI. Clients consistently commend their proactive and collaborative approach.
4 of 4 reviews are 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Belkins has received positive feedback in recent reviews, highlighting their effectiveness in lead generation and project management. Clients noted significant outcomes, such as booking over 135 meetings for healthcare conferences and achieving a 450% growth in pipeline visibility. Their team is commended for their responsiveness, strategic insights, and ability to customize outreach efforts. Overall, clients report a seamless collaboration with no significant areas for improvement identified, underscoring Belkins' strong value and customer service.Was this helpful?
Industry Experience
Belkins has garnered positive feedback across various industries, particularly in healthcare, non-profit, and advertising & marketing. Clients commend their lead generation, appointment setting, and tailored outreach strategies, with many citing impressive appointment rates and overall project management. In the medical sector, they successfully scheduled numerous high-quality meetings, while in non-profits, they effectively enhanced engagement and visibility. Overall, Belkins is praised for their adaptability, responsiveness, and ability to deliver measurable success, making them a strong candidate for clients in need of growth across these industries.
Read All ReviewsSelect Industry to see insights
Software Manufacturing Business services Financial services Arts, entertainment & music Healthcare Consulting Design Telecommunications Information technology Education Food & Beverage Logistics & Supply Chain Human Resources Media Chemicals & Biotechnology Consumer products & services Energy & natural resources Construction Legal Motion Pictures & Film Retail Other Industry Real estate Research Engineering Utilities IT Services Other industries Advertising & marketing Wellness & Fitness Automotive Medical Non-profitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Belkins has received positive feedback regarding its cost-effectiveness and value for money. Clients have highlighted that Belkins' pricing aligns well with their budgets while providing significant returns on investment, such as one client noting a 300% ROI from leads generated. Many reviews indicate that the service consistently delivers high-quality leads and successful appointments, often exceeding initial targets. Overall, clients express satisfaction with the balance between cost and the substantial outcomes achieved through their collaboration with Belkins.Was this helpful?
More responsive than most other service providers
Get in TouchBelkins is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Services provided
50% Call Center Services30% Sales Outsourcing20% Email MarketingSee all 109 projectsMartal Group is a lead generation and sales engagement company that excels in multi-channel outreach, leveraging emails, phone calls, and LinkedIn interactions. The company is lauded for its ability to integrate seamlessly with clients' teams, consistently delivering high-quality leads and improving market awareness. Approximately 85% of the reviews highlight their effective communication and strategic insights, while some suggest a need for quicker adjustments to messaging strategies.
Reviews mention Reasonable pricing
Clients have highlighted Martal Group's reasonable pricing as a significant advantage compared to competitors. One client noted that the pricing is 'much more reasonable than that of other companies,' especially given the quality of service received. This sentiment reflects an overall positive perception of value for money, reinforcing the company's appeal to potential buyers seeking cost-effective solutions without compromising on quality.-
Outsourcing Sales for Online Ticket Company
5.0 Apr 11, 2022The price is much more reasonable than that of other companies, and especially compared to the service we’re receiving.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Martal Group has received positive feedback from clients in the past six months, particularly for their focus on delivering qualified leads rather than sheer volume. One client noted the effectiveness of their outbound lead generation and appointment setting, highlighting the quality of booked meetings with high-fit accounts. The project management approach, characterized by weekly strategy syncs and quick responsiveness, was also praised. While initial calibration of the ideal customer profile took some time, clients reported consistent quality thereafter.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Martal Group is frequently praised for delivering strong value for money, with clients noting their competitive pricing and effective lead generation. One client emphasized that their pricing fit within budget while still providing good value for the cost. Another stated that Martal's services resulted in a noticeable increase in qualified leads and appointments, justifying their investment. Overall, sentiment towards Martal Group's cost-effectiveness is positive, with clients appreciating the quality of leads generated despite varying results.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$5,000+Undisclosed50 - 249Laguna Beach, CA
Services provided
20% Call Center Services70% Sales Outsourcing10% Email MarketingSee all 61 projectsLevelUp Leads is a company specializing in Contact Center Services, with a strong focus on outbound calling and lead generation. Their professional and responsive approach is highlighted by a consistent track record of exceeding client expectations, demonstrated by a 100% satisfaction rate among reviewers. With exceptional communication and project management skills, they provide tailored solutions that significantly increase lead flow and meeting scheduling efficiency.
Reviews mention Team players
Clients consistently describe LevelUp Leads as team players, highlighting their attentiveness and collaborative approach. One client noted their 'very persistent sense of partnership' and 'positive, constructive' responses to challenges. Another emphasized the team's ability to engage in 'healthy and pro-active two way dialogue,' demonstrating their commitment to understanding client goals. Overall, the sentiment reflects strong approval of their teamwork and dedication to achieving shared objectives.-
Email Marketing for Business Consulting Company
5.0 Jun 21, 2023I was impressed with their team's caring attitude.
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15 of 16 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Sales Services for Performance Marketing Company
5.0 — LevelUp Leads provided outbound sales services for a performance marketing firm. They ran email, LinkedIn, and cold call campaigns to reach potential clients. They also built prospect lists to boost Read moreWas this helpful?
Industry Experience
LevelUp Leads has received positive feedback across various industries, including cybersecurity, manufacturing, eCommerce, and education. Clients appreciate their ability to generate high-quality leads, streamline outreach processes, and adapt messaging to specific audiences. The overall sentiment indicates strong satisfaction with their project management, responsiveness, and tailored approach. Industries such as cybersecurity and manufacturing noted significant improvements in lead generation and appointment setting, while the eCommerce sector highlighted effective engagement strategies. Potential clients in these fields may find LevelUp Leads particularly well-suited for their needs.
Read All ReviewsSelect Industry to see insights
Information technology Financial services eCommerce Consulting Hospitality & leisure Manufacturing Sports IT Services Construction Food & Beverage Software Advertising & marketing Engineering Automotive Real estate Arts, entertainment & music Legal Insurance Business services Education Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
LevelUp Leads has received positive feedback regarding its cost-effectiveness and overall value for money. Clients frequently highlight the affordability of their services, noting that their pricing aligns well with budget constraints while delivering substantial results. For example, one client emphasized that the pricing fit their budget and provided good value for the cost. Overall, clients express satisfaction with the quality of leads generated and the efficiency of the service, indicating a strong return on investment.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Services provided
10% Call Center Services60% Sales Outsourcing20% Customer Service Outsourcing +1 service10% Back Office OutsourcingSee all 128 projectsCallbox is a leading provider in the field of Contact Center Services, offering a comprehensive suite of outbound call center, telemarketing, and customer support services. The company is noted for its professionalism, responsiveness, and impressive ability to generate qualified leads and appointments. According to the reviews, Callbox has received overwhelmingly positive feedback, with clients appreciating its project management, multi-channel outreach capabilities, and the significant impact on sales pipelines. Approximately 90% of reviewers highlight the company's effective lead generation and customer engagement services.
Reviews mention Establish clear expectations
Clients consistently noted Callbox's ability to establish clear expectations throughout their projects. One client highlighted the clarity of the process and the team's preparation for regular status meetings, which fostered effective communication. Another client praised the stellar management of expectations and timely responses to inquiries. Overall, the sentiment is positive, with clients expressing confidence in Callbox's project management and responsiveness, despite minor areas for improvement regarding communication in specific contexts.-
Outbound Campaign for Inheritance Funding Company
4.5 Feb 8, 2021The workflow is excellent. Inquiries to Callbox are quickly responded to, with not just a simple answer but also an explanation and a willingness to meet to go into an issue further. The scheduling, managing expectations and communication is stellar.
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5 of 9 reviews are 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 9 Recent ReviewsReviewed 9 times in the past 6 months
Callbox has received positive feedback over the past six months, with clients praising their effective lead generation and marketing strategies. For instance, one client noted an increase in qualified opportunities and successful appointment bookings, while another highlighted their adaptability and commitment to achieving goals. Overall, the sentiment is highly favorable, with clients appreciating Callbox's professionalism, timely delivery, and collaborative approach. Areas of improvement are minimal, with most clients expressing satisfaction with the results delivered.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The feedback regarding Callbox's cost and value for money is predominantly positive. Clients appreciate the competitive pricing and the high quality of leads generated. One client noted, 'their pricing fit our budget,' while another emphasized, 'the ROI was positive.' Many reviews highlight the effectiveness of Callbox in delivering measurable results, with some stating a significant increase in qualified leads and successful appointments. However, a few clients suggested that tighter alignment on lead quality could enhance overall satisfaction. Overall, Callbox is viewed as a valuable partner in lead generation.Was this helpful?
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This provider is fluent in 6 languages:
- Mandarin
- English
- Spanish
- Portuguese
- Vietnamese
- Cantonese
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$1,000+< $25 / hr50 - 249Las Vegas, NV
Services provided
10% Call Center Services75% Sales Outsourcing10% Content Marketing +1 service5% Email MarketingSee all 90 projectsLeadium is a B2B telemarketing and lead generation company specializing in outbound call center services, appointment setting, and strategic sales development. Across reviews, 100% of clients commend their professionalism, consultative approach, and efficiency in generating high-quality leads. Many highlight their flexibility and adaptability, with 90% noting their impressive project management and ability to meet deadlines consistently.
21 of 21 reviews are 5 starsLess than $10,000 avg. project costRead 21 Recent ReviewsReviewed 21 times in the past 6 months
Leadium has received positive feedback from clients over the past six months, highlighting its effective lead generation and outreach strategies. Clients appreciated Leadium's adaptability and its ability to engage with relevant prospects, ensuring conversations align with their specific needs. Notably, one client noted Leadium's success in connecting them with organizations that were genuinely interested in their services. Overall, clients expressed satisfaction with Leadium's project management and communication, though some suggested improvements in initial qualification criteria for leads.Was this helpful?
Industry Experience
Leadium has demonstrated significant expertise in various industries, predominantly in Information Technology, Telecommunications, Financial Services, and Education. Clients commend their ability to tailor outreach strategies effectively, enabling better lead generation and appointment setting. Overall sentiment is highly positive, highlighting Leadium's adaptability, responsiveness, and the quality of interactions they facilitate across sectors. Companies seeking to enhance their business development efforts, particularly in technology, finance, and education, may find Leadium to be a suitable partner.
Read All ReviewsSelect Industry to see insights
Information technology Utilities Telecommunications Advertising & marketing IT Services Human Resources Consumer Products Education Food & Beverages Healthcare Retail Software Other industries Business services Financial services Energy & natural resourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Leadium has been consistently praised for providing good value for money, with clients noting that their pricing fits within budget constraints while delivering quality results. For instance, one client highlighted that Leadium's pricing structure allowed for effective lead generation without the need for internal resources, thus saving costs. Overall, the sentiment among clients indicates a high level of satisfaction with the cost-effectiveness of Leadium's services, as they have successfully generated leads and set appointments that align with client expectations.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Midway Islands Time (MIT)
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- New Zealand Standard Time (NST)
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$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Services provided
75% Sales Outsourcing15% Content Marketing10% Web DesignSee all 44 projectsAbstrakt Marketing Group is a company specializing in outbound call center services and lead generation. Overall, 90% of reviewers express satisfaction with Abstrakt’s ability to deliver consistent, qualified sales leads and enhance market presence. Common themes include their structured project management and commitment to client partnership, though some note areas for improvement in communication and content writing.
Reviews mention Customized support
Abstrakt Marketing Group has received highly positive feedback regarding its customized support, with clients noting their proactive communication and adaptability. One client emphasized the company's ability to act as an extension of their team, tailoring approaches to align with specific brand voices and objectives. The structured yet flexible partnership has led to measurable outcomes, such as improved lead quality and consistent pipeline growth, highlighting the effectiveness of their collaborative efforts.-
Lead Gen, Email Mktg & Cold Calling for Commercial HVAC Co
5.0 Aug 19, 2025When we’ve needed to adjust messaging, refine qualification criteria, or pivot strategy, they’ve been quick to adapt and incorporate those changes. Their responsiveness and willingness to collaborate have made it feel like a true partnership. Not just a vendor relationship. What stood out most about Abstrakt is how much they function as a true extension of our team rather than a generic outsourced service. From the beginning, Sarah has been the driving force in making that happen. She took the time to really understand our brand voice, industry, and goals, and tailored their approach instead of relying on a one-size-fits-all script.
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Lead Gen & Outbound Mktg for Security Company
5.0 Jun 4, 2024From the very beginning, their team demonstrated a deep understanding of our industry and tailored their approach to meet our specific needs. Abstrakt's team took the time to understand our goals, challenges, and target audience. Their thorough analysis and strategic planning are evident in every step they take.
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1 of 2 reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews of Abstrakt indicate a mix of experiences among clients. One client praised their lead generation capabilities, noting they provided access to decision-makers and generated significant new client opportunities. However, another client expressed dissatisfaction with the cold calling efforts, highlighting a lack of qualified appointments and a need for better communication regarding project adjustments. Overall, while many appreciate Abstrakt's commitment and transparency, some recommend ensuring clear expectations and proactive management.Was this helpful?
Industry Experience
Abstrakt Marketing Group has demonstrated strong expertise in diverse industries, including roofing, HVAC, information technology, and financial services. Clients consistently praise their effective lead generation, appointment setting, and tailored marketing strategies. The overall sentiment is positive, with many noting the company's responsiveness and commitment to delivering results. Particularly in sectors like roofing and HVAC, Abstrakt Marketing Group has significantly impacted client pipelines, while also efficiently managing web development projects in technology and financial services.
Read All ReviewsSelect Industry to see insights
Cleaners Financial services Transportation IT Services Telecommunications Contracting Manufacturing Human Resources Other Industry Information technology Business services Electric HVAC Roofing Construction Other industriesWas this helpful?
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Charlotte, North Carolina (3) Louisville, Kentucky (2) Pearl River, New York (1) Anaheim, California (1) St. Louis, Missouri (1) Lenexa, Kansas (1) Raleigh, North Carolina (1) Tulsa, Oklahoma (1) Dallas, Texas (1) Houston, Texas (1) Providence, Rhode Island (1) Fairview Heights, Illinois (1) Lansing, Michigan (1) Fridley, Minnesota (1) Clifton, New Jersey (1) Clifton Park, New York (1) Baltimore, Maryland (1) Orlando, Florida (1) Rockwall, Texas (1) Toledo, Ohio (1) Lake Forest, California (1) San Leandro, California (1) Denver, Colorado (1) Saint George, Utah (1) Ogden, Utah (1) Salt Lake City, Utah (1) Phoenix, Arizona (1) Seattle, Washington (1) Atlanta, Georgia (1) Arlington, Virginia (1) Broadview, Illinois (1) Blackwood, New Jersey (1) Mifflinburg, Pennsylvania (1) Waterford, New York (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Central Standard Time (CST)
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$10,000+Undisclosed50 - 249Boca Raton, FL
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 69 projectsSalesRoads is a distinguished provider of outbound call center and telemarketing services, adept at generating leads and enhancing sales pipelines. With over 90% of clients praising their project management skills and commitment to understanding client needs, they are lauded for their exceptional communication, strategic approach, and effective execution. Notably, 80% of reviewers highlight their ability to deliver significant measurable outcomes, such as increased leads and appointments.
Reviews mention Personable
SalesRoads has received overwhelmingly positive feedback regarding their personable approach. Clients have noted that the SalesRoads team is not only responsive but also genuinely invested in their success. One client emphasized the team's exceptional communication and the genuine interest shown by SalesRoads in their company. Another client highlighted the friendly and accommodating nature of the SalesRoads staff, which contributed to a collaborative working environment. Overall, the sentiment reflects a strong appreciation for the personal touch SalesRoads brings to their client relationships.-
Market Research for Senior Living Business
4.5 Jun 7, 2019Their project management stands out first. They were able to work through a lot of ambiguity and deliver on time. They were also very customer service oriented from the start, providing professional, high-quality work while remaining personable, friendly, and accommodating.
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4 of 4 reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
SalesRoads has received positive feedback over the last six months, highlighting their effectiveness in appointment setting and market research. Clients commend their data-driven approach, responsiveness, and ability to adapt strategies based on feedback. For instance, one client noted a conversion rate of 14% for booked meetings, well above the target. Another mentioned generating a $500,000 revenue pipeline from their insights. Overall, clients view SalesRoads as a valuable partner, integral to their sales processes.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SalesRoads has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently highlighted the reasonable pricing and the quality of service delivered. For instance, one client noted that they chose SalesRoads due to its 'good value for cost' and high ratings. Another mentioned a significant return on investment, citing that SalesRoads helped grow their program to include numerous clients, resulting in substantial revenue. Overall, clients expressed satisfaction with the results relative to their investment.Was this helpful?
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This provider is available in 1 time zone:
- Eastern European Time (EET)
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$5,000+Undisclosed250 - 999Austin, TX
Services provided
10% Call Center Services40% Sales Outsourcing20% CRM Consulting and SI +2 services20% Email Marketing10% Other Digital MarketingSee all 44 projectsEBQ is a professional contact center service provider that excels in outbound call center and telemarketing services, focusing on lead generation, appointment setting, and customer support services. With consistently high ratings, 100% of reviewers commend EBQ’s effective project management and timely delivery, while their adaptability to industry-specific needs and communication excellence highlight their commitment to client success.
Reviews mention Reasonable pricing
Clients have praised EBQuickstart for providing high-quality B2B sales services at a reasonable cost compared to market standards. One client specifically noted the value of their services, highlighting the efficient onboarding process and the cost-effectiveness as significant advantages. Overall, the sentiment regarding pricing is positive, with clients feeling they received good value for the investment made.-
Call Center Services for SaaS Company
5.0 May 24, 2022They provided high-end sales B2B services at a reasonable cost as compared to the market. Additionally, they are able to onboard relatively quickly which was of great value to our organization.
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Sales & Leads Management for AWS Cloud Development Company
5.0 Mar 26, 2021They also weren’t super expensive. Anecdotally, the EBQ team was true professionals, and we felt they were a part of our internal team.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
EBQ has received positive feedback over the last six months, particularly for its integration into client operations and responsiveness to needs. A recent review highlighted EBQ's ability to expand contact coverage and maintain consistent outreach, resulting in improved prospect engagement. Clients appreciate the company's reliable project management, timely reporting, and genuine cultural fit, noting that EBQ has effectively adapted to their business environment. Overall, sentiment is highly favorable, with no significant areas for improvement identified.Was this helpful?
Industry Experience
EBQ has demonstrated expertise primarily in the Information Technology, Financial Services, Education, and Other industries. Across these sectors, clients praised EBQ for their effective lead generation, appointment setting, and strong communication. The overall sentiment reflects satisfaction with EBQ's responsiveness, professionalism, and ability to integrate into clients' teams seamlessly. Particularly in IT and Financial Services, EBQ has shown significant impact through high conversion rates and successful sales engagements, making them a suitable partner for organizations seeking growth in these areas.
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Software IT Services Information technology Education Transportation Business services Nonprofit Financial services Other Industry Telecommunications Arts, entertainment & music Advertising & marketingWas this helpful?
More responsive than most other service providers
Get in TouchEBQ is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+Undisclosed50 - 249Tampa, FL
Services provided
50% Sales Outsourcing20% Account-Based Marketing10% Demand Generation Marketing +2 services10% Direct Marketing10% Marketing StrategySee all 6 projectsClarify is a strategic marketing and sales alignment company specializing in account-based marketing (ABM) and go-to-market strategies. The reviews are overwhelmingly positive, with 100% of reviewers highlighting Clarify's effective project management and communication. Clients commend Clarify for their strategic execution and ability to generate strong sales pipelines, with notable successes such as generating $36 million in pipeline revenue for one client.
4 of 5 reviews are 5 stars$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 5 times in the past 6 months
Clarify has received positive feedback from clients in the past six months, highlighting their effective project management and strategic insights. Clients noted Clarify's ability to generate qualified leads, improve sales alignment, and deliver tailored messaging. Specific achievements include generating significant pipeline revenue and enhancing engagement with high-value accounts. Overall, clients praised Clarify for their proactive communication and adaptability, with no major areas for improvement identified.Was this helpful?
Industry Experience
Clarify has demonstrated expertise primarily in the Information Technology and Financial Services industries. Clients in Information Technology have praised Clarify for strategic thinking and effective execution, particularly in account-based marketing and lead generation. In the Financial Services sector, Clarify's market analysis and go-to-market strategies have been well-received, with notable improvements in sales pipeline generation. Overall, Clarify has a strong reputation for enhancing marketing alignment and driving growth across these industries.
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Information technology Financial servicesWas this helpful?
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This provider is fluent in 11 languages:
- Portuguese
- Norwegian
- Italian
- German
- Finnish
- French
- English
- Dutch
- Spanish
- Polish
- Danish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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See All Locations (2)Tampa, FL
610 East Zack Street, STE 630
Tampa, FL 3360250 - 75
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$1,000+< $25 / hr250 - 999Portland, OR
Services provided
10% Call Center Services70% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 45 projectsPrialto is a proficient provider of Customer Support Services, offering a range of tasks including executive support, scheduling, and customer service relations. Their reviews highlight a 100% positive feedback rate, emphasizing their timeliness, effective communication, and seamless integration into clients' workflows. Prialto's strengths include reliable backup support and a proactive approach to enhancing productivity and customer service.
4 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
HR, R&D & Customer Service Support for Green Technology Co
5.0 — Prialto provides customer service support for a green technology company. The team is responsible for project management, scheduling, customer relations, content development, HR, and R&D Read moreWas this helpful?
Industry Experience
Prialto has garnered positive feedback across various industries, including real estate, banking, advertising and marketing, and financial services. Clients appreciate their timely project delivery, organizational skills, and strong communication. Notable strengths include their ability to integrate seamlessly into different workflows, provide tailored support, and enhance productivity. Overall sentiment is favorable, indicating Prialto is well-suited for businesses seeking reliable administrative assistance and operational efficiency across multiple sectors.
Read All ReviewsSelect Industry to see insights
Consulting Sports Construction Other Industry Engineering Media Software eCommerce Non-profit Medical Retail Financial services Nonprofit Healthcare Real estate Advertising & marketing Banks Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center ServicesSee all 19 projectsAmbs Call Center is a provider of Contact Center Services, specializing in Inbound and Outbound Call Center operations, Customer Support, and Telephonic Support. The reviews indicate overwhelmingly positive feedback, with approximately 100% praising their professional and timely service delivery, customer service excellence, and value for cost. Clients consistently commend their responsiveness and ability to customize services to specific needs.
Reviews mention Easy to reach
Ambs Call Center has received positive feedback regarding their accessibility and responsiveness. Clients have noted that they are easy to reach and respond immediately, highlighting the company's commitment to effective communication. One client emphasized that the setup process was seamless, with representatives communicating every step of the way. Overall, the sentiment reflects a strong appreciation for Ambs Call Center's customer service and their ability to provide timely support.-
Call Center Services for In-Home Hospice Care Provider
5.0 Dec 2, 2024The reps from AMBS communicated every step of the way. This was the easiest contract we've ever set up. They are easy to reach and respond immediately. Amazing service!
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3 of 4 reviews are 5 stars4 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Ambs Call Center has received positive feedback over the past six months, with clients highlighting their timely and professional handling of after-hours calls. One client praised their ability to provide detailed call reports, while another noted excellent customer service and effective communication. Clients frequently mentioned the company's alignment with their values and budget, indicating a strong overall satisfaction with the services provided. No significant areas for improvement were identified.Was this helpful?
16 of 18 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 18 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist for Consulting & Investigations Firm
5.0 — Ambs Call Center provides 24/7 virtual reception services for a security consulting and investigations company. The team's US-based staff answers calls and forwards messages according to the Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Ambs Call Center receives consistently positive feedback regarding its cost-effectiveness and value for money. Clients frequently highlight that the pricing fits their budgets while providing excellent service. For instance, one client noted that Ambs Call Center offered 'good value for cost,' while another emphasized that their services significantly improved business efficiency, ultimately paying for themselves. Overall, the sentiment reflects a strong appreciation for the balance of quality service and reasonable pricing.Was this helpful?
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
70% Call Center Services30% Customer Service OutsourcingSee all 51 projectsSpecialty Answering Service is a prominent provider of Contact Center Services, offering Inbound and Outbound Call Handling, Customer Support, and Telephonic Support. With positive feedback in over 85% of reviews, clients commend their personalized service and responsiveness. They are recognized for reducing missed calls and ensuring professional customer interactions, though a few mention room for improvement in communication skills.
Reviews mention Helpful
Specialty Answering Service has received positive feedback for their helpfulness, particularly highlighted by a client who praised Mollie's friendly and supportive approach in resolving call routing issues. The client noted the smooth workflow between teams and expressed satisfaction with the outcomes of the engagement, emphasizing that no areas for improvement were identified. Overall, the sentiment towards Specialty Answering Service is highly favorable, with clients appreciating their effective and responsive service.-
After-Hours Call Services for Property Management Co.
5.0 Oct 2, 2020Mollie helped us resolve the issue! Mollie was very helpful. None come to mind.
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25 of 38 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Material Handling Company
5.0 — Specialty Answering Service provided call center services to a material-handling and assembly-automation solutions company. The team managed incoming calls and identified the reason for each one. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Specialty Answering Service is frequently praised for its competitive pricing and overall value. Clients consistently highlight that the cost fits their budgets while delivering quality services. For instance, one client noted that Specialty Answering Service provided good value for the cost, allowing them to manage overflow calls effectively. Another emphasized the excellent value for pricing, stating that it significantly reduced their operational costs. Overall, the sentiment regarding Specialty Answering Service's pricing is overwhelmingly positive, indicating strong value for money.Was this helpful?
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This provider is fluent in 12 languages:
- English
- French
- German
- Hindi
- Italian
- Japanese
- Korean
- Mandarin
- Portuguese
- Russian
- Spanish
- Vietnamese
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 88 projectsSupportYourApp is a prominent provider of Customer Support Services, specializing in Inbound and Outbound Call Center activities, Telephonic Support, and Call Handling. The company consistently receives high praise, with approximately 90% of reviews noting their flexibility, scalability, and proactive project management. Clients commend their ability to enhance customer satisfaction and deliver timely solutions across various languages and communication channels.
Reviews mention Autonomous
SupportYourApp has received positive feedback regarding its autonomous operation, with clients noting the team's ability to self-educate and integrate seamlessly into existing workflows. One client highlighted their exceptional autonomy, requiring minimal oversight while consistently delivering quality support. Another emphasized their proactive approach to training and problem-solving, indicating a strong drive for understanding client needs. Overall, the sentiment reflects a high level of satisfaction with SupportYourApp's independence and effectiveness in managing customer support tasks.-
Customer Support Services for VR Fitness App
5.0 Dec 4, 2025Very autonomous, needing very little oversight. Exceptional at self-educating about the product and learning key roles within the company for various expertise input. They deliver consistent quality and are quick to respond and deliver additional tasks.
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Customer Support for Technology Platform
5.0 Sep 11, 2020They really want to know what’s best for the customer and what the mindset behind a decision was, so that they can be more autonomous in the future. We were surprised by how driven they were. I’ve found that it’s best not to use them as a set-and-forget team, and treat them more as we would our own team, with weekly meetings. They get invested in learning and doing new things.
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3 of 5 reviews are 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
SupportYourApp has received positive feedback over the last six months, highlighting its effectiveness in scaling support capacity and enhancing operational efficiency. Clients appreciate the company's responsiveness, flexibility, and ability to deliver quality results consistently, particularly in managing customer support and recruitment processes. Specific instances include increased ticket resolution rates and successful candidate placements. Overall, clients express high satisfaction with SupportYourApp's performance, noting no significant areas for improvement.Was this helpful?
More responsive than most other service providers
Get in TouchSupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 36 projectsWing Assistant is a provider of Customer Support Services, excelling in areas such as call handling, telephonic support, and customer care services. The company is praised across reviews for its seamless integration, excellent project management, and high performance, with a call answer rate consistently above 95%. Approximately 67% of reviewers highlight their professional dedication and exceptional customer service. However, one review suggests more involvement in the employee selection process.
Reviews mention Flexible
Clients consistently commend Wing Assistant for their flexibility in adapting to specific project needs. One client highlighted the 'best flexibility' in finding a virtual assistant, while another noted their quick adaptability to changing priorities and tasks. Feedback reflects an overall positive sentiment regarding responsiveness and the ability to accommodate various tasks efficiently, contributing to enhanced productivity and project success.-
Customer Service Outsourcing for Nonprofit Organization
4.5 Jun 2, 2023I was impressed with their flexibility, reliability, reasonable prices, and variety of offerings. Items were delivered on time and client was supportive of my needs.
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Data Input & Research for Venture Capital Firm
5.0 Jan 12, 2023The team is very efficient, delivers on time, and is always flexible and accessible about adjusting to our priorities. For example, we occasionally have a project that differs from Wing Assistant’s usual tasks. Bipin is very quick to adapt, respond, and learn new tasks by asking questions so he can perform them.
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Virtual Assistant for Residential Home Construction Company
5.0 Mar 20, 2025It had the best flexibility in finding a VA. The whole process was fairly easy.
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Industry Experience
Wing Assistant has received positive feedback across diverse industries, including Manufacturing, Construction, Advertising & Marketing, Information Technology, Education, Medical, and Home Services. Clients appreciate their expertise in customer support, community management, and administrative tasks, often highlighting their responsiveness, timely delivery, and seamless integration into existing workflows. Overall sentiment is favorable, particularly in sectors like Education and Medical, where their contributions have significantly improved operational efficiency and client satisfaction.
Read All ReviewsSelect Industry to see insights
Legal Arts, entertainment & music Manufacturing Construction Advertising & marketing Real estate Information technology Education Other industries Home Services Medical Business services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Wing Assistant's competitive pricing and excellent value for money. Many reviews specifically mention that the company's pricing fits their budget and delivers good value compared to other options. For instance, one CEO noted, 'Pricing fit our budget; good value for cost,' while another client remarked on the 'low-cost operational support' that resulted in significant efficiency gains. Overall, the sentiment towards cost and value is positive, with clients appreciating the quality of service received relative to their investment.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
Read All ReviewsSelect Industry to see insights
Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Automotive Other Industry Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
20% Call Center Services30% Staffing20% Customer Service Outsourcing +3 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 17 projects1840 & Company specializes in providing Contact Center Services, including both inbound and outbound call handling, telemarketing, and customer care services. The company consistently receives positive feedback, with over 90% of reviewers praising their professionalism, responsiveness, and commitment to client satisfaction. Their ability to deliver high-quality talent and adapt to clients' needs positions them as a valuable partner in the customer service sector.
4 of 5 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Healthcare Co
5.0 — 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to Read moreWas this helpful?
Industry Experience
1840 & Company has demonstrated expertise across various industries including Supply Chain, Medical, Telecommunications, and eCommerce. Feedback indicates strong capabilities in recruitment, operational efficiency, and customer service enhancement. Clients from the Supply Chain and Medical sectors particularly noted improved operational metrics and effective team building. Overall, sentiment is highly positive, highlighting their professional communication, adaptability, and commitment to client success, making them a valuable partner for businesses seeking staffing solutions in these fields.
Read All ReviewsSelect Industry to see insights
Financial services Healthcare eCommerce Advertising & marketing Telecommunications Software Manufacturing Business services Food & Beverages Retail Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 1840 & Company's strong value for money, noting their competitive pricing and effective solutions. For instance, the President of Quick Pick Transportation Inc. emphasized the 'good value for cost,' while a CEO of a medical SaaS company appreciated that their pricing fit within budget constraints. Overall, feedback suggests that clients are satisfied with the quality and responsiveness of the services provided, reinforcing the perception of 1840 & Company as a reliable and cost-effective partner.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Services provided
30% Back Office Outsourcing30% Customer Service Outsourcing25% Sales Outsourcing +1 service15% Finance & Accounting Outsourcing (FAO)See all 68 projectsMyOutDesk is a company specializing in Contact Center Services and Customer Support Services, offering solutions like inbound and outbound call handling, telephonic support, and customer care services. Reviews indicate a high satisfaction rate, with 100% of clients praising their responsiveness, professionalism, and ability to integrate seamlessly into teams, enhancing efficiency and customer experience.
Reviews mention Efficient
The overall sentiment regarding efficiency in MyOutDesk's service is highly positive. Clients consistently highlight their ability to meet deadlines and manage tasks effectively. For instance, one client noted that their assistant 'has been very efficient' and 'never misses a deadline.' Another mentioned that MyOutDesk's support improved operational efficiency, leading to a 25%–35% increase in turnaround times. Overall, clients appreciate the responsiveness and adaptability of MyOutDesk, emphasizing their impactful contribution to improved workflow and productivity.-
Listing Coordination & Agent Support for Real Estate Co
5.0 May 14, 2026Remelie keeps our agents happy and completes all tasks with skill and efficiency. Remelie is incredibly efficient and never misses a deadline.
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Customer Service Support for Mental Health Practice
5.0 May 14, 2026Kim has met every deadline and has been very efficient. They have very compatible candidates.
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Back-Office Outsourcing for Law Firm
5.0 May 14, 2026Our engagement with MyOutDesk has helped improve operational efficiency and consistency across our client support and credit dispute workflows. We’ve seen faster turnaround times in preparing and reviewing dispute files, improved organization of client documentation, and better tracking of cases through our internal systems. From a workflow perspective, we’ve experienced fewer delays caused by missing information, more consistent file preparation, and improved coordination between departments. Overall, the partnership has contributed to increased productivity, smoother day-to-day operations, and better scalability for our client support processes.
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Virtual Assistant Services for Financial Services Company
5.0 May 14, 2026MyOutDesk has delivered on time and efficiently. We communicate via virtual meetings, emails, and messaging apps.
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Industry Experience
MyOutDesk has demonstrated strong expertise across various industries, particularly in real estate, healthcare, and business services. Clients frequently cite their operational support, efficiency, and effective communication as key strengths. In real estate, they excel in transaction coordination and lead management, while in healthcare, they improve administrative efficiency and support recruiting efforts. The overall sentiment across industries is positive, showcasing MyOutDesk as a reliable partner for enhancing productivity and streamlining operations.
Read All ReviewsSelect Industry to see insights
Other Industry Hospitality & leisure Manufacturing Roofing Home Services Fitness Information technology Supply Chain, Logistics, and Transport Sports Business services Advertising & marketing Government Food & Beverage Construction Insurance Cleaners Medical Education Other industries Financial services Real estate LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise MyOutDesk for its strong value for money, highlighting competitive pricing and high-quality virtual assistants. One client noted their selection was influenced by MyOutDesk's affordability and positive feedback from referrals. Another remarked on the efficiency gains, stating that the partnership saved significant time and reduced administrative burdens, leading to enhanced productivity. Overall, the sentiment is overwhelmingly positive, with clients emphasizing the company's ability to deliver exceptional service at a cost-effective rate.Was this helpful?
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New York City, New York (3) Austin, Texas (2) Scottsdale, Arizona (2) Denver, Colorado (2) Frisco, Texas (1) East Los Angeles, California (1) Greenville, South Carolina (1) Columbia, Maryland (1) Dallas, Texas (1) Flower Mound, Texas (1) Leesburg, Florida (1) Houston, Texas (1) East Hartford, Connecticut (1) Los Angeles, California (1) Elmhurst, Illinois (1) Grand Rapids, Michigan (1) Traverse City, Michigan (1) Omaha, Nebraska (1) Olathe, Kansas (1) Poughkeepsie, New York (1) Columbus, Ohio (1) North Canton, Ohio (1) Charlotte, North Carolina (1) Bakersfield, California (1) East Norwalk, Connecticut (1) San Carlos, California (1) San Diego, California (1) San Francisco, California (1) South Lake Tahoe, California (1) Temecula, California (1) Stockbridge, United States (1) Salt Lake City, Utah (1) Vero Beach, Florida (1) Portland, Oregon (1) Kailua, Hawaii (1) Louisville, Kentucky (1) Boston, Massachusetts (1) Philadelphia, Pennsylvania (1) Pittsburgh, Pennsylvania (1) Virginia Beach, Virginia (1) Red Bank, New Jersey (1) Oley, Pennsylvania (1)Was this helpful?
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Undisclosed< $25 / hr250 - 999West Hollywood, CA
Services provided
40% Back Office Outsourcing20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO) +1 service20% Sales OutsourcingSee all 7 projectsVirtual Coworker is a company specializing in providing virtual assistant services for administrative, operational, and bookkeeping tasks. Across multiple reviews, clients commend their professionalism, efficiency, and responsive communication. Approximately 80% of reviews highlight their ability to improve workflow and productivity, while a small percentage suggest enhancements in the onboarding process and proactive communication. Overall, Virtual Coworker receives positive feedback for delivering quality and reliable support.
Reviews mention Reliable
Clients consistently praised Virtual Coworker for their reliability and structured project management. Feedback highlighted their timely delivery of tasks and effective communication, with one client noting, "Overall, they were reliable, flexible, and easy to work with." Another client emphasized their responsiveness, stating, "They handled adjustments professionally and ensured the work met my requirements without disrupting workflow." Overall, the sentiment reflects strong trust in their ability to manage projects efficiently and dependably.-
Virtual Assistant Services for Furniture & Appliances Co
5.0 Apr 30, 2026Their project management was well-structured and efficient. Tasks were delivered on time and in line with agreed expectations, with minimal delays. Communication was clear and consistent, and they responded promptly to my requests and feedback. Whenever adjustments were needed, they handled them professionally and ensured the work met my requirements without disrupting workflow. Overall, they were responsive, organized, and reliable in managing the project.
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Back Office Outsoucing for Law Firm
5.0 May 4, 2026Their project management was well-organized and efficient. Tasks were clearly tracked, and everything was handled in a structured way. They consistently delivered items on time and kept me updated on progress. They were also very responsive to my needs. Any requests or changes were addressed quickly, and communication was smooth throughout the project. Overall, they were reliable, flexible, and easy to work with.
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3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Virtual Coworker has received positive feedback over the last six months, highlighting their professionalism, responsiveness, and efficiency in managing tasks. Clients noted improvements in productivity and organization, particularly in bookkeeping and administrative support. Specific praise included timely deliverables and effective communication. However, some clients suggested areas for improvement, such as enhancing response times during peak hours and streamlining the onboarding process. Overall, the sentiment is favorable, with clients appreciating the value and quality of service provided.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Virtual Coworker’s competitive pricing and excellent value for money. One client noted, "good value for cost," while another emphasized that the "pricing fit our budget." The overall sentiment indicates satisfaction with the cost-effectiveness of the services provided, leading to improved productivity and efficiency in their operations. Reviewers appreciated the timely delivery of tasks and professional support, reinforcing the perception that the services rendered were worth the investment.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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$1,000+< $25 / hr10 - 49Huntington Beach, CA
Services provided
10% Call Center Services70% Sales Outsourcing10% AI Agents +1 service10% Email MarketingSee all 14 projectsStartupr is a company specializing in Contact Center Services with a strong focus on generating qualified appointments through outbound call handling. Across reviews, 100% of clients commend their performance-based model and high responsiveness, with 85% highlighting their efficient project management and communication. Clients appreciate their cost-effective approach and targeting precision, resulting in consistent qualified lead generation.
Reviews mention Exceptional results
Startupr has received exceptional feedback for delivering impressive results in outbound acquisition efforts. One client noted they booked ten qualified meetings in just two months, yielding genuine opportunities in a niche market. Another client highlighted Startupr's effectiveness in generating 53 qualified meetings, resulting in $198,000 in revenue. Clients praised Startupr's strong project management, responsiveness, and ability to adapt quickly to feedback, establishing a reliable partnership that consistently meets expectations.-
Outbound Marketing for Hospital Emergency Preparedness Co
5.0 Apr 30, 2026Ten qualified meetings in two months. For context, we work in hospital emergency preparedness, which is a very specific niche. These were not random conversations. Every meeting was with someone who fits our ideal customer profile and has a genuine need for what we do. A few of those have already turned into active opportunities, so the quality has been there from the start.
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Industry Experience
Startupr has demonstrated expertise across various industries, including Information Technology, Medical, Business Services, Advertising & Marketing, Gaming, and more. Clients consistently commend their effective outbound sales strategies, resulting in high-quality leads and qualified meetings. Overall sentiment is positive, with notable strengths in communication, project management, and execution of tailored outreach programs. This makes Startupr an excellent choice for companies seeking reliable lead generation and appointment setting in these sectors.
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Design Software Medical Gaming Business services Information technologyWas this helpful?
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This provider is fluent in 4 languages:
- English
- French
- German
- Spanish
This provider is available in 5 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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See All Locations (4)Huntington Beach, CA
19075 Fairmont Lane
Huntington Beach, CA 926481
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$1,000+< $25 / hr50 - 249Mentor, OH
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingSee all 5 projectsVer-A-Fast is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions, including Customer Support Services and Telephonic Support. Feedback highlights their efficient project management and alignment with client values, with 100% on-time delivery and a high retention rate of call center representatives. Approximately 85% of surveyed clients note service level goals are consistently met, and they praise the customizable nature of Ver-A-Fast’s services.
Reviews mention Exceptional performance
Clients consistently highlight Ver-A-Fast's exceptional performance, noting their successful management of customer support across multiple brands and achievement of service level goals. One client emphasized that the team was 'an absolute joy to work with,' consistently exceeding revenue targets and maintaining effective communication. The customizable nature of their programs was also praised, with clients appreciating the flexibility in involvement during training and quality checks, positioning Ver-A-Fast as a top vendor in their industry.-
Call Center Services for Mattress Retailer
5.0 Jan 13, 2026This team was an absolute joy to work with over the years, and I never had to worry about anything. They constantly stayed on top of things and were the best partners to have. How customizable programs feel- you can be as involved or as not as you want to be in program training, quality checks, and just overall communication.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ver-A-Fast's strong value for money, noting their competitive pricing and alignment with client needs. One reviewer stated they chose Ver-A-Fast for their 'good value for the cost' and another emphasized that their 'pricing fit our budget.' Overall, feedback indicates satisfaction with the cost-effectiveness of their services, which have led to improved operational efficiency and revenue growth for clients.Was this helpful?
More responsive than most other service providers
Get in TouchVer-A-Fast is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 35 projectsUassist.ME is a versatile Customer Support Services provider specializing in Contact Center Services, including telephonic support, customer care, and call handling. Clients laud their effective communication, quality candidates, and project management skills, with approximately 80% highlighting their ability to enhance business operations. Uassist.ME is noted for its bilingual capabilities and cost-effective, dependable service, though centralized training improvements are suggested by some.
Reviews mention High-quality work
Clients consistently commend Uassist.ME for delivering high-quality work, noting their exceptional talent and professionalism. For instance, a realtor highlighted their assistant's preparedness and positive attitude, while a CEO praised the superior quality of work and self-motivation of their team. Another client reported a 30% growth in business attributed to Uassist.ME's contributions. Overall, the sentiment reflected is overwhelmingly positive, emphasizing the company's ability to enhance service delivery and operational efficiency.-
Administrative Support for Mortgage Company
5.0 Nov 8, 2021Communication and the quality of candidates I had to choose from were impressive. This has allowed my business to grow by about 30% but also it has improved the level of service we provide to our clients.
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BPO for Financial Services Company
4.5 Aug 19, 2021Overall, we’re satisfied with their services; they do well with the banking, the reconciliation, and how they take orders. Additionally, our costs have decreased because it’s an outsource, which helps us get higher-quality accountants to get the job done.
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Customer Service Management for Startup E-Commerce Company
5.0 Mar 12, 2021Our customer satisfaction rate is 97%, based on all the emails and chats handled by Uassist.ME. A 97% satisfaction rate is a job well done — I highly recommend them.
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IT Support for Real Estate Investment Firm
5.0 Jan 15, 2021The quality of the team is exceptional. Their project management is good. When you voice a need, they respond immediately. The follow-up is excellent.
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Remote Sales & Marketing Support for Housing Service
5.0 Jan 11, 2019The team is educated and very capable in both English and Spanish. The quality of the work that their talent delivers is superior.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Uassist.ME has received positive feedback over the past six months, particularly for their quick and accurate data collection services. A client noted their effective communication and strong work ethic, highlighting that Uassist.ME consistently delivers on time. The client praised the alignment of values and culture, indicating a strong partnership. Overall, the sentiment is highly favorable, with no areas for improvement identified by the client.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Uassist.ME as a cost-effective solution offering good value for money. They appreciate the quality of service relative to the pricing, with one client noting significant savings compared to hiring local staff. However, there are mixed sentiments regarding the consistency of the service quality; while many praise their responsiveness and communication, a few reviews highlight issues with the quality of work and billing practices. Overall, the sentiment is largely positive, with clients recognizing the financial benefits of partnering with Uassist.ME.Was this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$150 - $199 / hr10 - 49Iowa City, IA
Services provided
35% Social Media Marketing20% Marketing Strategy20% Sales Outsourcing +2 services15% Email Marketing10% Direct MarketingSee all 24 projectsUptown Creation is a LinkedIn marketing and outreach company known for its expertise in LinkedIn strategies, content creation, and lead generation. The reviews highlight a 100% satisfaction rate with their ability to generate significant revenue and pipeline through strategic LinkedIn outreach. Clients consistently praise their project management, responsiveness, and deep understanding of LinkedIn, with no areas identified for improvement.
Reviews mention Easy to work with
Clients consistently highlight Uptown Creation's ease of collaboration as a significant strength. One client noted their 'extremely easy to work with' nature, alongside a passion for their work and a modern approach to sales. Additionally, the company's responsive communication style, demonstrated through regular bi-weekly meetings, reinforces positive sentiments about their cooperative demeanor. Overall, feedback indicates a strong alignment in culture and values, contributing to a seamless working relationship.-
Lead Gen & Appointment-Setting for Market Research Company
5.0 Aug 23, 2024We were impressed by their passion and modern approach to selling; plus, they are extremely easy to work with.
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4 of 4 reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Uptown Creation has received highly positive feedback in recent reviews, with clients praising their exceptional LinkedIn expertise and effective project management. One client noted a significant revenue increase of over $600,000, while another highlighted 32 booked meetings and 250,000 organic impressions generated. Clients appreciate the team's responsiveness and ability to implement feedback creatively, with no reported areas for improvement. Overall, Uptown Creation is viewed as a valuable partner for enhancing LinkedIn presence and driving revenue growth.Was this helpful?
Industry Experience
Uptown Creation has garnered positive feedback across various industries, including Business Services, Advertising & Marketing, Manufacturing, Financial Services, Information Technology, and Real Estate. Clients commend their expertise in LinkedIn outreach, resulting in significant revenue growth and lead generation. Notably, in Advertising & Marketing, they achieved a 12x ROI, while in Manufacturing, they facilitated over $500,000 in revenue. Overall, their strengths lie in strategic LinkedIn engagement and personalized outreach, making them well-suited for firms seeking to enhance their digital presence and generate quality leads.
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IT Services Manufacturing Financial services Healthcare Research Business services Software Consumer Products Consulting Real estate Advertising & marketing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Uptown Creation is consistently praised for offering good value for money, with clients highlighting their pricing as fitting within budget constraints while delivering significant returns. For instance, one client reported a 12x ROI on their investment, while another noted over $600,000 in new revenue from their efforts. Reviewers emphasized the effectiveness of Uptown Creation's services in generating high-quality leads and meetings, indicating that their costs align well with the outcomes achieved.Was this helpful?
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Undisclosed$50 - $99 / hr50 - 249Bogart, GA
Services provided
45% Demand Generation Marketing45% Sales Outsourcing10% Marketing StrategySee all 3 projectsTeleNet Marketing Solutions is a sales development and lead generation company specializing in demand generation, prospect engagement, and appointment setting. Reviews indicate a strong emphasis on professionalism, organization, and effective communication, with 100% positive feedback citing their ability to exceed expectations and generate high-quality leads. Clients appreciate their deep expertise, flexibility, and capability to manage projects independently, resulting in increased sales opportunities and pipeline growth.
Reviews mention Great project management
Clients consistently commend TeleNet Marketing Solutions for their exemplary project management. One executive noted their 'excellent' management, highlighting weekly calls and timely deliveries. They exceeded expectations by securing 38 meetings instead of the targeted 30 during a trade show. Similarly, another client praised their 'exceptional project management and organization,' indicating a strong alignment with client needs. Overall, the sentiment reflects a high level of satisfaction with TeleNet's ability to manage projects effectively and deliver results.-
Lead Generation for Networking Solutions Company
5.0 Jul 10, 2024They have exceptional project management and organization.
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Market Research & Sales Outsourcing for Manufacturing Company
4.5 Aug 21, 2025TeleNet’s project management has been excellent. We have weekly calls with their team, and they consistently demonstrate strong product knowledge and a clear understanding of our priorities. They are highly responsive to our needs and always deliver on time.
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Industry Experience
TeleNet Marketing Solutions has demonstrated expertise across the manufacturing, information technology, and financial services industries. Clients commend their lead generation, appointment setting, and sales development capabilities, highlighting strengths in responsiveness, project management, and flexibility. Overall sentiment is highly positive, with significant measurable outcomes reported, such as increased qualified opportunities and effective outreach. This suggests that TeleNet is particularly well-suited for companies seeking to enhance their sales pipelines and demand generation efforts in these sectors.
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Financial services Manufacturing Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with TeleNet Marketing Solutions' cost-effectiveness and overall value. One client highlighted that their pricing fit well within their budget, while another noted that TeleNet consistently underpromises and overdelivers, ensuring substantial returns on investment. Feedback indicates that the company not only meets but often exceeds expectations, providing high-quality leads and effective project management, which reinforces their reputation for delivering excellent value for money.Was this helpful?
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This provider is fluent in 3 languages:
- English
- French
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+$200 - $300 / hr10 - 49San Antonio, TX
Services provided
35% Advertising25% Pay Per Click15% Sales Outsourcing +3 services10% Direct Marketing10% Marketing Strategy5% Social Media MarketingSee all 36 projectsImpactable is a digital marketing company specializing in LinkedIn and Google Ads for lead generation and brand awareness. They receive predominantly positive feedback, with clients praising their strategic approach and expertise in digital advertising. Approximately 90% of reviews highlight their professionalism and communicative project management. However, some clients noted challenges with maintaining continuity due to changes in account managers.
6 of 6 reviews are 5 stars$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Impactable has received positive feedback over the past six months, with clients praising their professionalism, creativity, and effective LinkedIn advertising strategies. A marketing executive noted a significant increase in brand awareness and lead generation, while another client highlighted a 35% increase in click-through rates and improved campaign performance. Clients consistently commended Impactable's timely communication and project management. Overall, the sentiment is highly favorable, with no significant areas for improvement identified by reviewers.Was this helpful?
Industry Experience
Impactable has demonstrated expertise across various industries, particularly in Advertising & Marketing, Information Technology, and Manufacturing. Clients consistently praise their innovative LinkedIn strategies that drive brand awareness and lead generation. Overall sentiment highlights Impactable's professionalism, strong project management, and adaptability in delivering results. Companies in need of targeted advertising and lead generation solutions would find Impactable a suitable partner, especially in sectors focusing on B2B engagement.
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Energy & natural resources Advertising & marketing Consulting Healthcare Research Design IT Services Human Resources Business services Cleaners Manufacturing Information technology Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Impactable is perceived as offering good value for money, with numerous clients noting that their pricing fits within budget while delivering effective results. Clients have highlighted the company's strong project management and timely delivery, often expressing satisfaction with the cost-effectiveness of the services provided. For instance, one client mentioned that Impactable's pricing was a decisive factor in their selection, and another praised the agency for generating a significant return on investment. Overall, the sentiment regarding cost and value is predominantly positive.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 6 projectsROI CX Solutions is a company specializing in Contact Center Services, including Customer Support Services, Inbound and Outbound Call Centers, and Telephonic Support. Reviews highlight their flexibility, efficiency, and proactive communication, with 100% of reviewers noting improvements in customer satisfaction and operational efficiency. While minor initial setbacks were mentioned, 75% of reviewers commend their adaptability and professionalism.
1 of 2 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
ROI CX Solutions has received positive feedback over the last six months, with clients praising their excellent customer service and ability to meet project goals. A Senior Operations Manager noted their innovative approach and ongoing support, while a Senior Director highlighted the team's responsiveness after an initial onboarding challenge. Overall, clients appreciate ROI CX Solutions' commitment to delivering results and maintaining high standards, with no significant areas for improvement identified.Was this helpful?
2 of 5 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Marijuana Co
4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
ROI CX Solutions is frequently praised for providing good value for the cost of their services. Clients have noted that their pricing fits within budget constraints while delivering effective solutions. For instance, one client highlighted ROI CX Solutions' ability to help reduce operational costs and improve efficiency without compromising service quality. Overall, the sentiment across reviews indicates that ROI CX Solutions offers competitive pricing relative to the high-quality support and results they deliver.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr10 - 49North Miami Beach, FL
Services provided
30% Call Center Services50% Sales Outsourcing20% Customer Service OutsourcingSee all 16 projectsCloudTask is a comprehensive Contact Center Services provider, specializing in facilitating B2B sales through their marketplace, which connects businesses with top-tier sales agencies and professionals. The overall feedback is highly positive, with 100% of reviewers highlighting increased sales efficiency and effective talent sourcing. Notably, 80% of reviews commend their project management and responsiveness, ensuring timely delivery and seamless execution.
Reviews mention Reasonable pricing
CloudTask has received positive feedback regarding its reasonable pricing, which clients find to fit their budgets while providing good value for the cost. One client specifically noted that CloudTask's cost-effectiveness was a decisive factor in their selection, emphasizing the expert guidance and understanding of their needs that the company offered. Overall, the sentiment surrounding CloudTask's pricing is favorable, as it contributes to a strong partnership and successful project outcomes.-
Digital Marketing Strategy for Outsourced Staffing Firm
5.0 May 30, 2023What impressed us most about CloudTask was their industry expertise, unwavering dedication to customer success, and how cost-effective everything was. It's hard to find a partner who you feel genuinely provides the expert guidance you're looking for and takes the time to understand your situation and goals. This made them an outstanding partner, enabling us to achieve remarkable outcomes and solidify our trust in their services.
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4 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Financial Marketplace Provider
5.0 — CloudTask was hired by a financial marketplace provider for their customer service support. The team is tasked with setting appointments, outbound-calling prospects, and onboarding customers. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
CloudTask is frequently recognized for its cost-effectiveness and overall value for money. Clients like the Sales Manager of Sontay France and the COO of Hyyer noted that CloudTask provided good value for the cost, with services fitting their budget. Additionally, the CEO of LevelUp Leads highlighted CloudTask's ability to deliver qualified candidates within financial constraints. Overall, the sentiment across reviews reflects satisfaction with the pricing relative to the quality of services rendered.Was this helpful?
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$10,000+$50 - $99 / hr10 - 49Willoughby, OH
Services provided
10% Call Center Services70% Demand Generation Marketing10% Market Research +1 service10% Sales OutsourcingSee all 8 projectsJMS Elite is a company specializing in outbound and inbound call center services, providing lead generation and telephonic support to enhance sales efforts. Reviews indicate a high level of client satisfaction, with approximately 100% positive feedback highlighting their expertise in managing contact center services and their impressive ability to understand client needs and target markets effectively. Their calm, responsive approach and long-standing team have been particularly praised by clients.
Reviews mention Experienced
The sentiment regarding JMS Elite's experience is overwhelmingly positive. Clients highlight the team's depth of experience and professionalism, particularly praising Jim and John for their effective management and optimization of programs. One client noted, 'I could not imagine having a better partner than JMS Elite,' emphasizing their responsiveness and flexibility in workflow management. Overall, clients express satisfaction with the outcomes, stating they plan to continue and expand their collaboration with JMS Elite.-
Outbound Demand Generation for Medical Tools Manufacturer
5.0 Dec 3, 2020Jim and John have a great depth of experience in their field. Always appreciate working with them to optimize programs. JMS Elite business development associates are experienced, highly engaged, and very professional.
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4 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Voice Services for High-Tech Services Company
5.0 — JMS Elite provided voice services for a high-tech services company. Their team received an in-depth training, contacted the partner's targets through phone calls, and reported their efforts on a Read moreWas this helpful?
Industry Experience
JMS Elite demonstrates expertise across various industries including Advertising & Marketing, Insurance, Energy & Natural Resources, Manufacturing, IT Services, and others. Feedback highlights their strengths in lead generation, personalized service, and high-quality business development representatives. Clients commend their strategic approach and ability to boost engagement metrics significantly. Overall, sentiment is highly positive, particularly in B2B sectors, making JMS Elite a strong candidate for organizations seeking targeted outreach and demand generation.
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Manufacturing IT Services Energy & natural resources Insurance Advertising & marketing Other industries SoftwareWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
20% Call Center Services10% AI Agents10% Account-Based Marketing +6 services10% Conversion Optimization10% Customer Service Outsourcing10% Digital Strategy10% Email Marketing10% Product Marketing10% Public RelationsSee all 35 projectsExpertCallers is a professional Contact Center Services provider excelling in Customer Support Services, Inbound and Outbound Call Center solutions, and Telephonic Support. Reviewers consistently praise their professionalism and efficiency, with over 90% highlighting improved response times and customer satisfaction. Their ability to seamlessly integrate with client workflows and represent brands effectively is frequently noted as a standout feature.
Reviews mention Professional
ExpertCallers has consistently received positive feedback regarding their professionalism across multiple client engagements. Clients highlighted their ability to handle customer interactions with clarity and calmness, significantly improving response times and customer satisfaction. For instance, one client noted their agents represented the business exceptionally well, enhancing the company's reputation. Overall, clients expressed satisfaction with the structured project management and responsiveness of ExpertCallers, often emphasizing their reliability and ability to adapt to client needs.-
Call Center & Sales Outsourcing for Construction Company
5.0 Feb 25, 2026The project management was highly professional. ExpertCallers maintained clear communication, provided consistent updates, and delivered all milestones on time. The team demonstrated professionalism and reliability throughout the process.
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Call Center Services for Home Renovation Company
5.0 Feb 25, 2026The team was professional, communicative, and reliable. All tasks were delivered on schedule, and they were proactive in adjusting strategies based on results.
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Call Center Services for Tree Services Company
5.0 Feb 25, 2026Project management was excellent. The team was organized, responsive, and consistently met deadlines. Communication was clear and updates were shared regularly. Their ability to handle customer communication professionally and reliably stood out. We were able to maintain higher engagement without increasing internal staffing.
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Sales Outsourcing for Trading Company
5.0 Mar 4, 2026Project management was excellent. ExpertCallers communicated regularly, met deadlines, and consistently provided clear reports. Their team was professional, responsive, and easy to work with throughout the project.
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Call Center Services for Childcare Center
5.0 Mar 14, 2026Their project management was organized and professional. All tasks and reports were delivered on time, and communication with their team was smooth. I was impressed with their professionalism and ability to understand our childcare industry requirements quickly.
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9 of 21 Call Center Services reviews are 5 stars17 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Cabinetry Company
5.0 — ExpertCallers provided call center services for a cabinetry company. The team handled lead qualification, appointment scheduling, customer follow-ups, inquiry management, and record maintenance. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
ExpertCallers is frequently praised for its competitive pricing and overall value for money. Clients noted that the company's pricing fit their budgets and provided good value, with one stating it was a 'great culture fit' as well. Many reviews highlighted the significant improvements in response times and customer engagement, attributing these successes to ExpertCallers' effective service. Overall, clients expressed high satisfaction with the return on investment, citing measurable growth in leads and sales conversions.Was this helpful?
More responsive than most other service providers
Get in TouchExpertCallers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr10 - 49Reno, NV
Services provided
75% Sales Outsourcing25% Direct MarketingSee all 7 projectsSalesPro Leads is a telemarketing and lead generation company specializing in Contact Center Services and Customer Support Services. They consistently deliver leads and set appointments, maintaining a high level of professionalism and responsiveness. The reviews indicate a 100% satisfaction rate, with clients impressed by their adaptive approach and transparency, including call recordings and detailed reports.
Reviews mention Collaborative
Clients express a highly positive sentiment regarding collaboration with SalesPro Leads. One client noted the importance of transparency and synchronization of databases to enhance results, highlighting their collaborative approach. Additionally, the consistent communication through emails, phone calls, and monthly meetings has been praised, reinforcing the effective partnership. Overall, clients feel supported and engaged, with no noted areas for improvement, indicating a strong collaborative relationship.-
Telemarketing & Appt. Setting for Managed IT Services Company
5.0 Jan 3, 2019They respond to our emails right away and their follow-up is top-notch. We also use phone calls and an online portal to communicate. Be transparent and synchronize your database with SalesPro Leads. Working collaboratively with them is the best way to maximize your results.
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2 of 3 Call Center Services reviews are 5 starsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Telemarketing & Appt. Setting for Managed IT Services Company
5.0 — Assisting with lead generation, SalesPro Leads has been overseeing telemarketing efforts for a business. They also set appointments with the prospects and help with database management. Read moreWas this helpful?
Industry Experience
SalesPro Leads has demonstrated expertise across various industries, including Insurance, Information Technology, Telecommunications, and IT Services. Clients praised their strong lead generation capabilities, responsiveness, and the ability to adapt to specific business needs. Feedback reflects a positive sentiment, highlighting their effectiveness in setting qualified meetings and generating sales pipelines. Companies in these sectors seeking reliable lead generation and appointment-setting services would find SalesPro Leads to be a valuable partner.
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Information technology IT Services Insurance TelecommunicationsWas this helpful?
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This provider is available in 5 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$10,000+Undisclosed50 - 249St. Petersburg, FL
Services provided
75% Sales Outsourcing10% Demand Generation Marketing5% Account-Based Marketing +2 services5% Event Marketing5% Search Engine OptimizationSee all 7 projectsInside Sales Solutions is a lead generation and appointment-setting company that assists businesses in increasing customer engagement and securing new opportunities. Reviews highlight their adaptability, project management, and communication skills, with 100% positive feedback on timely deliverables. Clients appreciate their ability to generate qualified leads, with 80% noting improved pipeline value and successful engagement results.
Reviews mention Helpful
Inside Sales Solutions has received positive feedback for their effective appointment-setting services, demonstrating a commitment to client success. One client highlighted their ability to set 60 appointments with marketing-qualified leads, resulting in meaningful discussions with prospects. The team was praised for their strong project management and dedication, with the client noting their hard work and alignment in company values. Overall, the sentiment regarding Inside Sales Solutions is notably favorable, reflecting satisfaction with their performance and partnership.-
Sales Outsourcing for Cybersecurity Firm
4.5 Oct 2, 2026Inside Sales Solutions is a great team that works hard to make us mutually successful. They’ve gone above and beyond to help us.
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3 of 6 reviews are 5 stars$50,000 – $199,999 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Inside Sales Solutions has received positive feedback over the past six months, with clients highlighting their effective lead generation and appointment-setting capabilities. For instance, one client reported a $10 million pipeline created, while another noted 20 booked meetings with qualified leads. Clients praised the team's adaptability, communication, and project management, often delivered on time and with quality results. Overall, the sentiment is highly favorable, with minimal suggestions for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Inside Sales Solutions is consistently recognized for delivering strong value for money. Clients have noted that their pricing aligns well with budget expectations while providing significant results, such as generating a $10 million pipeline and booking qualified leads. One client specifically emphasized their great culture fit and value for cost, while another mentioned satisfaction with the quality of leads generated. Overall, the sentiment reflects a positive perception of Inside Sales Solutions as a cost-effective partner.Was this helpful?
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$25,000+$100 - $149 / hr10 - 49Portland, OR
Services provided
20% Digital Strategy20% Ecommerce Marketing20% Performance Marketing +2 services20% Product Marketing20% Sales OutsourcingSee all 4 projectsBrandwoven - Leading Amazon Agency for Premium Brands is a full-service agency specializing in comprehensive Amazon management for premium brands, offering services such as advertising, catalog management, and creative content development. They receive consistent praise for their tailored solutions and effective project management, with 100% of reviewers highlighting their ability to deliver growth and efficiency improvements across Amazon sales channels.
Reviews mention Meets deadlines
Brandwoven - Leading Amazon Agency for Premium Brands has received positive feedback regarding their ability to meet deadlines effectively. Clients have noted that most initiatives are delivered on time and meet expectations, highlighting strong project management capabilities. One client emphasized their satisfaction with timely deliveries while managing all aspects of their Amazon presence, reflecting a commitment to efficient execution and client support.-
E-Commerce Marketing for Pet Snack Manufacturer
4.5 Oct 15, 2026Brandwoven - Leading Amazon Agency for Premium Brands' project management has been strong. Most initiatives have been delivered on time and up to expectations. We communicate via virtual meetings.
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0 of 1 reviews is 5 stars$1,000,000 – $9,999,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Brandwoven - Leading Amazon Agency for Premium Brands has received highly positive feedback in recent reviews, particularly for their comprehensive support in managing Amazon accounts. Clients have noted significant improvements in advertising efficiency and a remarkable 600% growth in Amazon sales. The team's project management is praised for timely delivery and effective communication. Overall, clients find Brandwoven - Leading Amazon Agency for Premium Brands to be a reliable partner, with no suggested areas for improvement.Was this helpful?
Industry Experience
Brandwoven - Leading Amazon Agency for Premium Brands has garnered positive feedback across various industries, including manufacturing and sports. Clients praise their expertise in Amazon management, tailored solutions, and significant impact on sales growth—reporting double-digit increases. Their strengths lie in comprehensive account management, creative content development, and strategic advertising. Overall, Brandwoven is well-suited for brands looking for customized support in e-commerce, particularly within manufacturing and sports industries.
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Sports Other industries ManufacturingWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 5 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingSee all 38 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in providing a range of administrative, accounting, and operational support services. Overall, the reviews are overwhelmingly positive, with 100% of clients praising their reliability, accuracy, and responsiveness. Approximately 50% of reviewers specifically highlighted the company's ability to improve organization and efficiency in their operations.
Reviews mention Efficient
The Hour - Back Office and Virtual Assistant Services has received positive feedback regarding its efficiency from multiple clients. One client noted that their team has enabled faster completion of tasks and smoother operations, highlighting their reliability and responsiveness. Another client praised their ability to manage inquiries and tasks efficiently, leading to improved operational performance. Overall, clients consistently commend The Hour for their accountability and timely delivery, which significantly enhances workflow and productivity.-
Back Office & Customer Service Outsourcing for Insurance Co
5.0 Feb 11, 2025The Hour maintained a well-organized approach, keeping everything on track and ensuring deadlines were met. They were proactive in addressing our requests, adjusting to our needs without delays. Communication was seamless, and they handled tasks with a balance of efficiency and flexibility.
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Insurance Services & Brokers for Insurance Co
5.0 Feb 20, 2025Their project management is smooth and well-structured. They handle quote requests efficiently, ensuring deadlines are met without compromising accuracy. Communication is always clear, and they are quick to adapt if any adjustments are needed. Whether it's a high-priority request or a routine follow-up, they stay on top of tasks, making the entire process seamless for our team.
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Operational & Customer Support for Human Resources Company
5.0 Apr 2, 2025The Hour supports by managing pharmacist and employer inquiries, shift coordination, credential verification, and financial tasks like billing and invoicing. Their assistance has streamlined operations, improved efficiency, and enhanced response times for both pharmacies and pharmacists. They stay on top of tasks with efficiency and flexibility. They communicate well, adapt to changes seamlessly, and ensure their support consistently meets our needs.
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CRM Mgmt & Workflow Optimization for Digital Mktg Agency
5.0 Apr 20, 2026Our media deals are getting done by thehour team and by this we have managed to focus on other marketing workflows resulting our business is growing and our tasks are handeled faster and overall operations run more smoothly. Their accountability, efficiency, and responsiveness stand out. Not currently!
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17 of 17 reviews are 5 stars$10,000 – $49,000 avg. project costRead 17 Recent ReviewsReviewed 17 times in the past 6 months
The Hour - Back Office and Virtual Assistant Services has received consistently positive feedback over the past six months, highlighting their reliability, responsiveness, and accuracy. Clients note improved organization and efficiency in various tasks, such as accounting, administrative support, and customer service. Specific praises include timely project delivery and effective communication, with clients appreciating their ability to adapt quickly to changing priorities. Overall, clients express high satisfaction with the services provided and report no significant areas for improvement.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
The Hour - Back Office and Virtual Assistant Services has received positive feedback regarding its cost and value for money. Clients consistently highlight the affordability and good value for the services provided, with many stating that the pricing fits their budget well. For instance, one client noted the 'good value for cost' while another emphasized how they were able to focus on growing their business thanks to the efficient and affordable services. Overall, the sentiment reflects satisfaction with the pricing relative to the quality of support received.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
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$1,000+< $25 / hr250 - 999Scottsdale, AZ
Services provided
15% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)15% Recruitment Process Outsourcing +5 services15% Staffing10% Customer Service Outsourcing10% HR Outsourcing10% Litigation Support Services10% Sales OutsourcingSee all 9 projectsRemote Raven is a staffing and recruitment agency specializing in sourcing and placing skilled virtual assistants and specialists across various business functions, such as accounting, operations, and administrative support. Reviews consistently highlight their excellent project management, with 100% of clients emphasizing timely communication and the high quality of candidates. Clients frequently praise their cost-effectiveness and seamless integration of staff, making them a preferred partner for efficient and reliable staffing solutions.
Reviews mention Great team
Clients consistently commend Remote Raven for their exceptional team quality and effective communication. One client highlighted the impressive prequalification process that simplifies candidate selection, stating, "What separates Remote Raven from the others is the quality of staff they employ." Additionally, the team’s timely delivery of financial statements and adherence to deadlines have been noted as significant improvements, reinforcing the overall sentiment of satisfaction and confidence in their capabilities.-
Accounting Services for Private Equity Real Estate Firm
5.0 Jul 13, 2026Remote Raven is clear about the project timeline and manages my expectations well. The team is also clear about the hiring process and timeframe, and I’m pleased with the outcome. We communicate via virtual meetings, emails, and messaging apps.
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6 of 6 reviews are 5 stars$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
Remote Raven has received overwhelmingly positive feedback from clients in the past six months, highlighting their exceptional recruitment services and high-quality placements. Clients noted significant improvements in operational efficiency and cost savings, with one stating their new hires led to a 10% time savings in two departments. The team is praised for their effective communication, timely delivery, and ongoing support for placed staff. Clients unanimously expressed satisfaction, with no reported areas for improvement, underscoring Remote Raven's reliability and expertise.Was this helpful?
Industry Experience
Remote Raven has garnered positive feedback across multiple industries, including Financial Services, Home Services, Insurance, and Advertising & Marketing. Clients commend their exceptional recruitment processes, timely project management, and high-quality talent. In Financial Services, they improved operational efficiency and maintained accurate financial records. In Home Services, they provided substantial cost savings and reliable staffing. Overall sentiment is highly favorable, indicating Remote Raven's expertise and effectiveness make them a strong partner for businesses seeking staffing solutions in these sectors.
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Insurance Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Remote Raven for offering exceptional value for money, with many noting significant cost savings compared to local hiring. For instance, one client highlighted that they staffed four distinct roles at a fraction of the cost of hiring a single local employee. Another client appreciated the seamless integration of high-quality talent, emphasizing that the overall cost fit their budget while delivering outstanding service. Overall, the sentiment reflects strong satisfaction regarding both pricing and the quality of services provided.Was this helpful?
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$5,000+$150 - $199 / hr2 - 9Phoenix, AZ
Services provided
20% Pay Per Click20% Sales Outsourcing20% Search Engine Optimization +2 services20% Web Design20% Web DevelopmentSee all 3 projectsWise Roots Marketing Agency is a comprehensive marketing firm specializing in digital marketing, content solutions, and AI systems. Overall, 100% of clients report positive outcomes, praising their innovative approach and effective communication. Notably, 67% mention improvements in lead quality, while 33% highlight a significant increase in website traffic or patient engagement. However, some feedback suggests room for improvement in task management and cost efficiency.
Reviews mention Innovative
Clients have consistently praised Wise Roots Marketing Agency for their innovative approach to marketing solutions. One client noted their 'willingness to go the extra mile' and highlighted the development of an AI marketing system as a significant achievement. Another client emphasized their continuous stream of new ideas, which has positively impacted lead generation and communication strategies. Overall, the sentiment regarding innovation is highly positive, with clients appreciating the agency's creative and effective marketing strategies.-
Content Marketing for Communication Consultancy
5.0 Aug 13, 2026Wise Roots Marketing Agency never stops having new ideas.
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3 of 3 reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Wise Roots Marketing Agency has received positive feedback over the last six months, with clients praising their innovative solutions and effective communication. Notable results include increased patient exams and improved lead quality for clients. One client highlighted a 20% growth in website traffic, while another appreciated the agency's adaptability during challenging times. However, some reviews suggested areas for improvement in task management and cost-effectiveness. Overall, client sentiment is favorable, indicating a strong partnership.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally view Wise Roots Marketing Agency as providing good value for money, with feedback indicating that while some would prefer lower costs, the quality of service justifies the investment. For instance, one client noted that although they would like 'less expensive solutions,' the agency 'delivers what we pay for.' Another client highlighted their satisfaction with the services received for under $10,000, appreciating the notable improvements in lead quality and website traffic.Was this helpful?
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This provider is fluent in 1 language:
- English
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
10% Call Center Services30% Back Office Outsourcing30% Content Writing Services +2 services20% Search Engine Optimization10% Social Media MarketingSee all 73 projectsTop Virtual Assistant is a company specializing in Contact Center Services and Customer Support Services, providing solutions such as Inbound and Outbound Call Center management. Reviews highlight their professional and flexible approach, with over 85% of feedback noting improved customer response times and satisfaction. Their ability to integrate seamlessly with clients' existing systems and processes is frequently praised, enhancing efficiency across various industries.
12 of 12 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 12 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Life Insurance Company
5.0 — Top Virtual Assistant provided customer support services for a life insurance firm. The team responded to emails and live chats, resolved basic issues, escalated complex cases, and documented all Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment.Was this helpful?
More responsive than most other service providers
Get in TouchTop Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+$50 - $99 / hr50 - 249Olympia, WA
Services provided
10% Call Center Services70% Sales Outsourcing20% Email MarketingSee all 113 projectsSocial Bloom is a company specializing in Call Center Services, providing comprehensive solutions such as outbound and inbound call handling, lead generation, and customer communication support. Their reviews indicate a high level of client satisfaction, with over 90% of feedback being positive. Clients consistently praised Social Bloom for their responsiveness and ability to adapt to specialized industry requirements, although some noted initial adjustments in messaging were needed.
Reviews mention Results-oriented
Social Bloom has received positive feedback regarding its results-oriented approach. Clients highlighted measurable outcomes such as generating over 25 sales-qualified leads (SQLs) and closing 6 new clients within months, as well as booking over 50 calls. The company's ability to deliver effective outreach strategies and high-quality results was frequently praised, with clients noting the combination of meaningful outcomes and valuable insights into sales processes. Overall, the sentiment is highly favorable, with no significant areas for improvement identified.-
Lead Gen & Outbound Campaign Mgmt for Digital Marketing Co
5.0 May 22, 2024We had a Google space and calls for communication. They took a very consultative approach by suggesting other systems I might need to hit my goal. Rather than boilerplate solutions, they really came in and built out the entire path towards my revenue goal.
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Industry Experience
Social Bloom has demonstrated expertise in various industries including Information Technology, Manufacturing, Advertising & Marketing, Financial Services, Retail, Medical, and Real Estate. Feedback highlights strengths in lead generation, appointment setting, and tailored outreach strategies. Overall sentiment is positive, with clients appreciating the team's responsiveness and efficient project management. Industries such as Advertising & Marketing and Medical particularly benefit from their targeted approaches, while IT and Manufacturing clients commend their ability to generate qualified leads efficiently.
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IT Services Advertising & marketing Financial services Manufacturing Retail Social Networking Healthcare Human Resources Automotive Transportation Software Motion Pictures & Film Arts, entertainment & music Other industries Consulting Beauty Telecommunications Gaming Business services Medical Real estate Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Social Bloom has received generally positive feedback regarding its cost and value for money. Clients consistently highlight that the pricing fits their budgets and that they perceive good value for the services rendered. For instance, one client mentioned that Social Bloom's pricing was a key factor in their decision to engage the company, while another noted a significant return on investment, generating a steady stream of leads and booked meetings. However, there are occasional concerns about the quality of leads and the effectiveness of outreach, suggesting that while many clients appreciate the value, some have experienced mixed results.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Central Standard Time (CST)
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a company specializing in outbound and inbound call center services, including appointment setting, prospect outreach, and lead qualification. Across their reviews, clients have praised their professionalism, consistency, and ability to deliver high-quality, sales-ready appointments, with nearly 100% positive feedback. Approximately 80% of reviewers highlighted their effective project management and responsiveness, contributing to improved sales pipelines and conversion rates.
18 of 19 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 19 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Appointment Setter Online for offering good value for their cost, highlighting their ability to deliver qualified leads and appointments efficiently. For instance, one client noted they chose the company due to its 'good value for cost' and experienced a significant increase in scheduled meetings. Overall, feedback reflects a strong sentiment regarding the company's pricing strategy, with many clients expressing satisfaction with the return on investment and the quality of service provided.Was this helpful?
$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
See All Locations (3)New York, NY
347 5th Avenue
New York, NY 10016101 - 150
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$10,000+$200 - $300 / hr10 - 49New York, NY
Services provided
70% Sales Outsourcing10% Account-Based Marketing10% CRM Consulting and SI +1 service10% Email MarketingSee all 3 projectsTANDA Digital is a strategic marketing and sales consultancy specializing in email campaigns, LinkedIn outreach, and sales strategy. Reviews indicate a high level of satisfaction, with 100% of reviewers highlighting their personalized service and dedication to building long-term relationships. While their AI copywriting could be improved, clients appreciate their expertise, responsiveness, and ability to facilitate significant business growth.
Reviews mention Puts the customer first
TANDA Digital has received positive feedback for its customer-centric approach, with clients noting their dedication and care throughout the engagement. One client highlighted the team's impressive support in implementing outreach strategies, resulting in increased response rates and pipeline growth. The commitment to providing valuable insights and feedback on sales meetings further demonstrates TANDA Digital's focus on putting the customer first, fostering a collaborative and effective partnership.-
Email & Social Media Marketing for Design Firm
5.0 Oct 1, 2026We’re impressed by how much they care. Their dedication to understanding our needs and ensuring our satisfaction stands out in our collaboration. They consistently prioritize our objectives and work diligently to meet them, which has significantly contributed to the success of our partnership.
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Industry Experience
TANDA Digital has received positive feedback primarily from the Advertising & Marketing and Business Services industries. Clients highlighted their expertise in sales strategy, outreach, and personalized support, praising their ability to deliver measurable results, such as increased leads and improved sales techniques. The overall sentiment reflects TANDA Digital's strong culture fit, commitment to client success, and deep understanding of industry-specific challenges, making them a valuable partner in driving business growth and refining marketing strategies.
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Advertising & marketing Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that TANDA Digital offers good value for cost, with many highlighting the company's exceptional commitment to service and results. One CEO noted the unparalleled knowledge gained, which significantly helped in achieving business goals. Another client emphasized TANDA Digital's dedication beyond expectations, reinforcing a long-term partnership approach. Overall, the sentiment reflects satisfaction with both the pricing and the value received from their services.Was this helpful?
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This provider is fluent in 3 languages:
- English
- French
- Romanian
This provider is available in 8 time zones:
- Greenwich Mean Time (GMT)
- Central European Time (CET)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Mountain Standard Time (MST)
- Universal Coordinated Time (UTC)
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$1,000+< $25 / hr50 - 249New York City, NY
Services provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +2 services20% Search Engine Optimization10% Data Annotation ServicesSee all 85 projectsTask Virtual is a company specializing in Contact Center Services, providing comprehensive solutions including customer support, inbound call center services, and administrative assistance. Reviews highlight their ability to efficiently manage customer inquiries, data processing, and appointment scheduling, with 100% of reviewers praising their flexibility and adaptability. The team is commended for their professionalism, timely communication, and integration into clients’ existing workflows, enhancing operational efficiency and customer care.
Industry Experience
Task Virtual has demonstrated strong capabilities across various industries, including financial services, advertising & marketing, retail, information technology, and education. Clients have praised its flexibility, operational support, and ability to streamline processes, resulting in increased efficiency and improved customer experiences. The positive feedback highlights Task Virtual's expertise in customer service, administrative support, SEO, and data management, indicating a robust fit for businesses seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Retail Business services Arts, entertainment & music Information technology Beauty & Cosmetics IT Services Legal Healthcare Consumer products & services Education Advertising & marketing Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Task Virtual has received positive feedback regarding its overall cost and value for money, with clients frequently highlighting the competitive pricing and good value for the services provided. Clients noted that Task Virtual's pricing fit their budgets, allowing for enhanced operational capacity without the need for additional internal resources. For instance, one client appreciated that Task Virtual's flexibility and ability to manage various operational tasks helped redirect their internal team to higher-value work. Overall, the sentiment indicates that Task Virtual offers reliable services at a cost-effective rate.Was this helpful?
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This provider is fluent in 7 languages:
- English
- Spanish
- French
- Bengali
- Hindi
- Panjabi
- Sindhi
This provider is available in 12 time zones:
- Middle East Time (MET)
- India Standard Time (IST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
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See All Locations (17)New York City, NY
119-11 28th Avenue
New York City, NY 113542 - 5
3472846666
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Call Center Services45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 213 projectsRemote CoWorker is a company specializing in Contact Center Services, offering solutions such as inbound and outbound call handling, customer support services, and telephonic support. Across various industries, 90% of reviewers commend their timeliness and responsiveness, while 80% appreciate the quality of their virtual assistants. However, a minority note occasional billing concerns. Overall, Remote CoWorker is highly regarded for its professionalism and efficient service delivery.
24 of 30 reviews are 5 stars5 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 30 Recent ReviewsReviewed 30 times in the past 6 months
Remote CoWorker has received positive feedback in recent reviews, highlighting their effective communication, adaptability, and impact on client productivity. Clients noted improved operational efficiency, with specific mention of increased patient intakes and enhanced task management. However, concerns were raised regarding billing issues and the desire for more flexibility in invoicing processes. Overall, clients expressed satisfaction with the quality of support and the quick onboarding of virtual assistants, recommending Remote CoWorker for its reliable service.Was this helpful?
21 of 24 Call Center Services reviews are 5 stars5 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 24 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO & Call Center Services for Educational Provider
4.0 — Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. Read moreWas this helpful?
Industry Experience
Remote CoWorker has proven effective across various industries, including legal, medical, advertising, real estate, and financial services. Clients appreciate their expertise in administrative support, lead generation, and customer service, with notable strengths in communication and responsiveness. The overall sentiment is positive, highlighting significant improvements in operational efficiency and workflow organization, especially in medical and legal sectors. Therefore, Remote CoWorker is well-suited for businesses seeking reliable virtual assistance in these industries.
Read All ReviewsSelect Industry to see insights
Non-profit Contracting Automotive Real estate Food & Beverage Medical Sports Franchises Plumbing Energy & natural resources Information technology Consumer products & services Media Manufacturing Hospitality & leisure Insurance eCommerce HVAC Retail Healthcare Business services IT Services Arts, entertainment & music Other industries Legal Construction Advertising & marketing Education Food & Beverages Software Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Remote CoWorker has received positive feedback regarding its cost-effectiveness and overall value for money. Clients consistently mentioned that the pricing fits within their budgets while providing good quality services. One client noted that Remote CoWorker's pricing aligned well with their financial capabilities, contributing to a significant increase in productivity and efficiency. Overall, the sentiment indicates that clients feel they receive substantial value relative to the cost of services provided by Remote CoWorker.Was this helpful?
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$1,000+< $25 / hr50 - 249Cerritos, CA
Services provided
25% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +2 services15% Social Media Marketing15% Web DevelopmentSee all 8 projectsHire Live Support Inc is a customer support services company specializing in contact center services, including inbound and outbound call centers, telephonic support, and customer care services. Reviews highlight their exceptional project management and ability to maintain over 90% customer satisfaction, with 100% of testimonials praising their seamless integration as an extension of client businesses.
Reviews mention Proactive
Clients have expressed a highly positive sentiment towards Hire Live Support Inc's proactive approach, noting their exceptional project management and adaptability. One client highlighted how Hire Live Support Inc consistently communicates proactively and delivers on time, allowing for quick adjustments to evolving business needs. Their ability to operate as an extension of the client's team, providing experienced professionals who adapt seamlessly to processes and culture, further underscores their commitment to proactive support.-
Sales & Customer Support Resources for Telecoms Business
5.0 Jul 9, 2026Hire Live Support Inc's project management has been exceptional throughout our 10+ year partnership. They consistently deliver on time, communicate proactively, and adapt quickly to changing business requirements. What impressed us most was Hire Live Support Inc's ability to truly operate as an extension of our business rather than an external vendor.
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1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Sales & Customer Support Resources for Telecoms Business
5.0 — Hire Live Support Inc has provided dedicated sales and customer support resources for a telecommunications business. The team has handled 24/7 support, technical support, and administrative tasks. Read moreWas this helpful?
Industry Experience
Hire Live Support Inc has demonstrated expertise across various industries, including manufacturing, fitness, business services, telecommunications, financial services, and real estate. Clients have reported substantial improvements in lead generation, customer support efficiency, response times, and overall satisfaction. The company is praised for its professionalism, cultural alignment, and ability to scale operations effectively. Overall sentiment is highly positive, indicating that Hire Live Support Inc is well-suited for clients seeking reliable support in these sectors.
Read All ReviewsSelect Industry to see insights
Fitness Manufacturing Real estate Financial services Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Hire Live Support Inc's competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget and provided good value for the services rendered. Another client emphasized the cost-effectiveness of Hire Live Support Inc, leading to improved operational efficiency and customer satisfaction. Overall, the sentiment is overwhelmingly positive, with multiple clients stating that they received more than expected in return for their investment.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
10% Call Center Services25% Back Office Outsourcing15% Employer of Record (EOR) Services +5 services10% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 48 projectsUnity Communications is a company specializing in Contact Center Services and Customer Support Services, offering inbound and outbound call center solutions. Feedback from reviews highlights their professionalism, timely communication, and valuable support, with 100% of reviewers praising their service quality. Most clients appreciate their proactive approach and the seamless integration of their teams into existing operations. Some noted areas for improvement in initial processes, but overall satisfaction remains high.
Reviews mention Reliable
Unity Communications has received consistent feedback highlighting their reliability in project execution. Clients report that Unity Communications consistently delivers tasks on time and maintains open communication, fostering a strong partnership. For instance, one client noted their prompt resolution of issues and effective management of customer service activities, while another praised their organized approach and ability to exceed expectations. Overall, the sentiment surrounding Unity Communications is overwhelmingly positive, with clients expressing trust in their capabilities and a commitment to quality service.-
Customer Service Outsourcing for Breastfeeding Product Brand
5.0 Jul 11, 2025Unity has managed the project well. They’ve been reliable with delivering tasks on time, and their team is always responsive to our needs. When we had issues, like with one of the agents not performing as expected, they handled it quickly and professionally to keep things running smoothly.
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Data Entry Services for Dental Practice Consultancy
5.0 Oct 29, 2026Unity Communications' team is reliable, coachable, independent, and task driven. We trust their work. Since they've been hired, errors have significantly been reduced. We've also been able to have a better onboarding and client experience because of the information they're gathering. Moreover, we've saved a significant amount of time since this project was allocated to Unity Communications as their sole focus. Other employees can now focus on their day-to-day tasks, and Unity Communications turns all work around ahead of schedule. We've also improved accuracy since they've been hired because they can spend the time to ensure no discrepancies or that discrepancies are followed up on.
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3 of 4 reviews are 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Unity Communications has received positive feedback in recent reviews, highlighting their responsiveness, strong communication, and effective project management. Clients noted a significant reduction in errors and improved operational efficiency, particularly in administrative tasks and customer service support. One client emphasized their alignment of company values and culture, while another praised their ability to exceed expectations consistently. Overall, the sentiment is highly favorable, with no reported areas for improvement.Was this helpful?
7 of 8 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Private Equity Group
5.0 — Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone Read moreWas this helpful?
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$5,000+< $25 / hr1,000 - 9,999Dallas, TX
Services provided
50% Call Center Services35% Customer Service Outsourcing10% Accounting +1 service5% Marketing StrategySee all 3 projectsAfrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills.
Industry Experience
Afrishore BPO has demonstrated strong expertise across diverse industries, notably in Advertising & Marketing, Financial Services, and Fitness. Clients commend their professionalism, results-oriented approach, and excellent project management, often highlighting their ability to enhance lead generation, streamline tax compliance, and improve customer service. The overall sentiment is highly positive, with clients praising their flexibility, communication, and cultural alignment, making Afrishore BPO a favorable choice for organizations in these sectors.
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Fitness Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
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$5,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
20% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +4 services10% AI Consulting10% Content Moderation Services10% Finance & Accounting Outsourcing (FAO)5% Data Annotation ServicesSee all 5 projectsHoratio is a customer service outsourcing company that excels in building and managing customer success infrastructures for businesses. Across their reviews, Horatio is praised for their adaptability, effective project management, and proactive communication. Approximately 100% of reviewers noted their responsiveness and integration as part of their teams. Reviewers appreciate their exceptional service and the positive work environment they provide for their employees.
Reviews mention Great project management
Horatio has received high praise for its project management capabilities, with clients noting their responsiveness, organization, and proactive approach. One client highlighted that Horatio consistently delivers on time and adapts quickly to changing needs, effectively operating as an extension of their internal team. Another client emphasized their world-class project management, noting timely deliverables and a focus on identifying opportunities for improvement. Overall, the sentiment reflects strong satisfaction with Horatio's project management practices.-
Customer Service Outsourcing for Coffee Machine Retailer
5.0 Aug 19, 2026Horatio's project management is world-class. They have delivered every item on time, and they proactively identify areas of opportunity.
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Customer Service Outsourcing for Rolling Tote Bag Company
5.0 Sep 8, 2026Their project management has been excellent. They are incredibly responsive, organized, and proactive, and consistently deliver on time. What stands out most is how quickly they adapt to our needs. As a fast-growing business, things change constantly, and their team is always able to pivot, solve problems quickly, and scale with us.
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Industry Experience
Horatio has demonstrated expertise across various industries, including medical, consumer products & services, retail, and lifestyle media. Clients have praised Horatio for its responsive and proactive customer support, resulting in improved customer satisfaction metrics and streamlined operations. The overall sentiment is highly positive, with particular strengths noted in managing customer service infrastructure and adapting to clients' evolving needs. Potential clients in these sectors may find Horatio a strong fit for enhancing their customer experience and support capabilities.
Read All ReviewsSelect Industry to see insights
Retail Publishing Consumer products & services MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Horatio is consistently recognized for providing excellent value for money. Clients have noted that their pricing aligns well with budgetary constraints while delivering high-quality customer support services. One client highlighted that Horatio's pricing fit their budget and offered great value for cost. Another client mentioned that their engagement allowed for significant scalability without the need for a large internal team, further emphasizing the cost-effectiveness of their services. Overall, feedback indicates a strong sentiment towards Horatio's affordability and value.Was this helpful?
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This provider is fluent in 6 languages:
- Spanish
- English
- German
- Portuguese
- Italian
- French
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Puerto Rico and US Virgin Islands Time (PRT)
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$5,000+$100 - $149 / hr10 - 49Dover, DE
Services provided
60% Sales Outsourcing25% Email Marketing15% CRM Consulting and SISee all 26 projectsFunnel Bakers is a specialized agency focusing on outbound infrastructure and lead generation through customized cold email systems and sales funnels. Across their reviews, clients commend their ability to deliver tailored solutions quickly, with 100% noting timely project management and 78% highlighting their impressive adaptability to client needs, though some suggest increased proactive communication.
5 of 5 reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Funnel Bakers has received positive feedback over the past six months, highlighting their effective outbound campaign management and tailored approach to client needs. Clients noted impressive results, such as significant outreach to thousands of prospects and high reply rates. The team has been recognized for their responsiveness, quick setup, and ability to build dedicated email infrastructures that enhance deliverability. Overall, the sentiment is highly favorable, with clients appreciating the personalized strategies and seamless communication.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Funnel Bakers is consistently recognized for providing good value for money, with multiple clients noting that their pricing aligns well with budgets while delivering high-quality results. For instance, a client highlighted that Funnel Bakers' services fit their budget and offered great value, while another emphasized the effective management of costs and deliverables. Overall, the sentiment across reviews indicates satisfaction with the cost-effectiveness and quality of services provided by Funnel Bakers.Was this helpful?
More responsive than most other service providers
Get in TouchFunnel Bakers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
50% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% StaffingSee all 34 projectsXACT is a comprehensive Contact Center Services provider, offering a range of solutions including Inbound and Outbound Call Center services, Telephonic Support, and Customer Care Services. The company's commitment to communication and adaptability is noted across reviews, with an impressive 90% of feedback highlighting their proactive problem-solving and client partnership. Customers commend XACT for their effective project management and the ability to quickly adapt to diverse client needs, although a few suggest minor improvements in agent training and documentation consistency.
16 of 29 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 29 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dietary Supplements Retailer
4.0 — XACT provides call center services to supplement customer experience. The team assists with 24/7 customer support through phone calls. The service is ongoing. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
XACT is consistently praised for providing good value for money, with clients noting that their pricing fits within budget while delivering high-quality service. For example, one client highlighted that XACT's pricing was a decisive factor in their selection, stating they received 'good value for cost.' Overall, feedback reflects a positive sentiment regarding the affordability and effectiveness of XACT's services, with many clients expressing satisfaction with the balance of cost and service quality.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$83 75 Minutes at $1.10 / minute Answering Service. $475 500 Minutes at $0.95 / minute Answering Service. $4,450 5,000 Minutes at $0.89 / minute Answering Service.View PackagesTelephone Answering Service
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Easy to work with
Clients consistently expressed that Hugo Inc. is easy to work with, highlighting their approachability and responsiveness. One client noted, 'They’re just really nice people to work with,' while another emphasized their 'organized' nature and ability to create a collaborative atmosphere. The overall sentiment reflects a high level of satisfaction with Hugo's communication and project management, with clients appreciating the seamless coordination and transparency throughout their engagements.-
Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
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Scaling & QA Services for Media Company
5.0 Aug 23, 2023From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+$100 - $149 / hr50 - 249Denver, CO
Services provided
90% Sales Outsourcing10% Email MarketingSee all 23 projectsGenSales - B2B LeadGen is a company specializing in outbound call center and telemarketing services to generate high-quality B2B leads. They are consistently praised for their professionalism, effective project management, and strong communication skills. With a success rate of up to 5% in response and appointments, 40% of warm leads converting into customers, and generating 4–5 times revenue from leads, GenSales has proven their expertise in lead generation and customer support services.
Reviews mention Hard working
Clients consistently express admiration for GenSales - B2B LeadGen's hardworking nature. One client noted that the team comprises 'hardworking and honest people' with whom they enjoy collaborating. Additionally, the company's responsiveness to feedback and commitment to delivering results have reinforced this perception of diligence. Overall, the sentiment surrounding their work ethic is overwhelmingly positive, with clients appreciating their dedication to achieving project goals.-
Telemarketing for Roofing Company
5.0 Dec 9, 2020The team seems like hardworking and honest people who we enjoy working with.
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5 of 6 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Mechanical Contracting Company
5.0 — A mechanical contracting company has been in partnership with GenSales - B2B LeadGen since 2009 for their lead generation and email campaign development services. Read moreWas this helpful?
Industry Experience
GenSales - B2B LeadGen showcases expertise across various industries, including IT, environmental services, automotive, eCommerce, real estate, and energy management. Feedback indicates strengths in lead generation, appointment setting, and tailored marketing strategies, resulting in increased qualified leads and revenue. Clients express high satisfaction with their proactive communication and adaptability. The overall sentiment is positive, particularly in IT and automotive sectors, while some concerns about project management were noted in eCommerce. Overall, GenSales appears well-suited for businesses seeking effective B2B lead generation.
Read All ReviewsSelect Industry to see insights
IT Services Business services Environmental Services eCommerce Real estate Consulting Construction Healthcare Consumer Products AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised GenSales - B2B LeadGen for providing good value for their cost, with multiple reviews highlighting that their pricing fits within budgets and aligns with the quality of service delivered. For example, one client noted that they achieved a return of 4-5 times their investment, while others appreciated the company's proactive communication and commitment to understanding their unique business needs. Overall, the sentiment reflects a strong perception of value relative to cost, despite occasional concerns about service organization.Was this helpful?
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Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Best US Call Center Agencies
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
36/40.020/20 Reviews10/10 Clients & Experience6/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
34.8/40.019.4/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
50% Call Center Services30% Sales Outsourcing20% Other -
$5,000+Undisclosed50 - 249Laguna Beach, CA
Ability to deliver
34.2/40.020/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
20% Call Center Services70% Sales Outsourcing10% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34/40.019.6/20 Reviews10/10 Clients & Experience4.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
34/40.019.6/20 Reviews9.8/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
33.5/40.018.6/20 Reviews10/10 Clients & Experience4.9/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$10,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
32.8/40.018.6/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$5,000+$100 - $149 / hr10 - 49Dover, DE
Ability to deliver
32.4/40.019/20 Reviews10/10 Clients & Experience3.4/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$5,000+Undisclosed250 - 999Austin, TX
Ability to deliver
31.8/40.017.4/20 Reviews8.4/10 Clients & Experience5.9/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
31.7/40.018.6/20 Reviews9.7/10 Clients & Experience3.4/10 Market PresenceService focus
100% Sales Outsourcing -
$10,000+Undisclosed50 - 249Tampa, FL
Ability to deliver
31.4/40.017/20 Reviews9.7/10 Clients & Experience4.7/10 Market PresenceService focus
50% Sales Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
35.3/40.018.6/20 Reviews10/10 Clients & Experience6.7/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
31.3/40.017.6/20 Reviews8.4/10 Clients & Experience5.2/10 Market PresenceService focus
100% Call Center Services -
$1,000+$25 - $49 / hr10 - 49Norristown, PA
Ability to deliver
31.2/40.018.8/20 Reviews8.6/10 Clients & Experience3.9/10 Market PresenceService focus
50% Call Center Services50% Sales Outsourcing -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
31/40.016/20 Reviews8.5/10 Clients & Experience6.5/10 Market PresenceService focus
70% Call Center Services30% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
30.9/40.020/20 Reviews4.6/10 Clients & Experience6.3/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
32.9/40.017.2/20 Reviews9.2/10 Clients & Experience6.5/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
30.6/40.017/20 Reviews9.5/10 Clients & Experience4.1/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
31.3/40.017.4/20 Reviews8.7/10 Clients & Experience5.2/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+$100 - $149 / hr10 - 49Plano, TX
Ability to deliver
30.3/40.017.4/20 Reviews9.5/10 Clients & Experience3.4/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
32.3/40.016.8/20 Reviews10/10 Clients & Experience5.5/10 Market PresenceService focus
20% Call Center Services80% Other -
$25,000+Undisclosed1,000 - 9,999Ogden, UT
Ability to deliver
30.2/40.016.2/20 Reviews9.7/10 Clients & Experience4.4/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
30.2/40.016/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
30.1/40.016.6/20 Reviews9.4/10 Clients & Experience4.1/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$5,000+$100 - $149 / hr50 - 249Denver, CO
Ability to deliver
30/40.016/20 Reviews10/10 Clients & Experience4/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
UndisclosedUndisclosed250 - 999Tampa, FL
Ability to deliver
29.8/40.013.6/20 Reviews9.4/10 Clients & Experience6.9/10 Market PresenceService focus
60% Call Center Services40% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
29.8/40.015.6/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
29.8/40.016.8/20 Reviews10/10 Clients & Experience3/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$25,000+$25 - $49 / hr10 - 49Gulf Breeze, FL
Ability to deliver
29.6/40.016.8/20 Reviews9.1/10 Clients & Experience3.7/10 Market PresenceService focus
40% Call Center Services60% Sales Outsourcing -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
32/40.018.6/20 Reviews7.1/10 Clients & Experience6.2/10 Market PresenceService focus
25% Call Center Services75% Other
Latest Call Centers Articles
See all articles
Answering Services: Professionalism in Customer Service
Professionalism in customer service is essential to retaining customers, building your brand image, and increasing sales.
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
U.S. Call Center FAQs
U.S. agencies align with domestic time zones, customer expectations, and regulatory requirements. If you operate in regulated sectors, U.S. providers are more likely to offer HIPAA-ready workflows, PCI DSS–compliant payment handling, and TCPA-aware dialing practices. By partnering with these dedicated firms, you’ll also unlock:
- Accent-neutral, English-first support with strong bilingual (English–Spanish) coverage
- Faster IT/security reviews and data residency within the U.S.
- Local QA and coaching across hubs like Dallas–Fort Worth, Phoenix, Tampa, and Atlanta
For brands competing on customer experience, a U.S.-based partner can lift CSAT, reduce handle time, and preserve brand equity across high-stakes touchpoints.
Pricing depends on variables like channel mix, specialization, and SLAs. On Clutch, most call center firms in America charge:
- Hourly per agent: $25 – $65+ for general inbound; $35 – $75+ for sales/technical roles
- Per-minute (inbound): $0.75 – $1.50+ with tiered volume discounts
- Monthly retainers: $5,000 – $25,000+ for dedicated teams
- Setup/onboarding: $1,000 – $10,000 for scripts, integrations, and training
In addition, costs usually rise with compliance, complex integrations, senior QA, and 24/7 coverage. Make sure to ask for transparent rate cards, pass-through platform fees, and a pilot to validate efficiency before scaling.
- Healthcare and insurance (HIPAA-ready scheduling, prior auth, claims)
- Financial services and fintech (KYC, collections within TCPA/FDCPA)
- E-commerce and retail (order management, returns, cross-sell)
- SaaS and technology (Tier 1/2 support, IT help desk, onboarding)
- Logistics and travel (dispatch, rebooking, customer updates)
- Education and public sector (admissions, learner support, citizen services)
Many U.S.-based call centers offer bilingual teams for national coverage and seasonal surge programs for retail and tax peaks.
Start by outlining your project’s specific goals and constraints. Then, go to Clutch to find trusted firms and evaluate them on:
- Compliance posture – TCPA, HIPAA, PCI DSS, SOC 2; data retention and call recording policies
- Vertical experience – Proven playbooks and QA rubrics for your industry
- Tech stack – Native integrations with your CRM, help desk, WFM, QA, analytics
- Staffing model – Dedicated vs. shared agents, supervisor ratios, training depth, attrition
- Reporting – Real-time dashboards, QA sampling cadence, coaching loops, BI exports
- Scalability – Surge support, disaster recovery, and multi-site redundancy
Remember to clarify SLAs early and align incentives (e.g., quality-weighted performance bonuses) to protect customer experience.
- Guaranteed CSAT or sales metrics without discovery or a pilot
- Vague reports, no access to dashboards, or limited call recordings
- Weak understanding of TCPA, HIPAA, PCI, or state privacy laws (e.g., CCPA)
- High agent churn, thin supervisor coverage, or generic training
- One-size-fits-all pricing with hidden fees for after-hours or bilingual support
- Overreliance on scripts, minimal QA calibration, or poor change management
- No clear disaster recovery plan or multi-site redundancy for continuity
Many firms will vie to catch your attention; make sure to keep a close eye out for these warning signs.
Get quotes from the 5 best-fit agencies for your project—in 4 minutes or less.