Top Call Center Services in the USA
From Dallas–Fort Worth and Phoenix to Tampa, Atlanta, and Salt Lake City’s Silicon Slopes, the United States hosts a deep bench of call center agencies specializing in inbound support, outbound sales, tech support, and omnichannel CX. On Clutch, you can evaluate U.S.-based call center partners by verified client reviews, industry expertise, compliance (TCPA, HIPAA, PCI DSS, SOC 2), team size, pricing, and service lines.
Our research cuts through marketing claims to highlight proven outcomes, transparent reporting, and reliable U.S. operations that align with your customers’ time zones and expectations. Use filters to narrow by budget, hourly rate, languages (including English–Spanish), and vertical fit across healthcare, fintech, retail, SaaS, logistics, and more. Explore curated options and shortlist providers that match your SLAs, integrations, and growth goals:
• Call Center Companies in New York
• Call Center Companies in Los Angeles
15 Leaders 15 Contenders
2,873 Companies
List of the Best US Call Center Agencies
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves United StatesServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 65 projectsSalesRoads is a company specializing in Contact Center Services, particularly in outbound call center and telemarketing services, focusing on lead generation, pipeline growth, and sales support. Overall, they have received positive feedback, with 86% of reviewers highlighting their efficient project management and ability to deliver qualified leads. However, 14% of reviews suggest potential improvements in onboarding processes.
Reviews mention Accessible
Clients consistently highlight the accessibility of VSA, Inc. and SalesRoads, noting their responsiveness and availability. One client remarked on VSA's helpfulness and patience, stating, 'They're always very patient with us.' Similarly, a former CEO praised SalesRoads for being 'completely accessible' and for maintaining regular updates through weekly conference calls. Overall, the sentiment regarding accessibility is highly positive, reflecting a strong commitment to customer service and adaptability to client needs.-
Outreach Campaigns for Manufacturing Firm
5.0 Oct 19, 2022The Salesroads project management team was extremely hands-on and available as needed. Most issues were resolved in an extremely timely manner. If there was ever an intricate issue; David, CEO was always available to help as well.
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Appointment Setting for Industrial Automation Company
4.5 Nov 6, 2019They're very helpful and accessible. When we get backed up on our side, they're always very patient with us.
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Lead Generation for Data Backup Company
5.0 Oct 24, 2018They were completely accessible and always available. They kept me updated, and we had weekly conference calls to track progress.
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28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Appointment Setting Services for Material Handling Company
5.0 — SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SalesRoads delivers strong value for money, with clients consistently noting the positive return on investment from their services. Multiple reviews highlight their effective lead generation, with one client reporting a 300% increase in appointment volume. Clients appreciate their responsiveness and ability to adapt to changing needs, often describing them as an integral part of their teams. Overall, the sentiment regarding pricing is favorable, with clients emphasizing the quality of leads generated and the seamless communication throughout the engagement.Was this helpful?
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This provider is available in 1 time zone:
- Eastern European Time (EET)
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TECHSPEED INC
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$1,000+< $25 / hr50 - 249Portland, ORServices provided
25% Call Center Services30% Back Office Outsourcing25% Content Moderation Services +1 service20% Customer Service OutsourcingSee all 18 projectsTECHSPEED INC is a company specializing in Contact Center Services and Customer Support Services, including inbound and outbound call handling and data entry. Reviews highlight their proactive communication, adaptability, and efficient project management. Approximately 90% of reviews commend their responsiveness and problem-solving capabilities, indicating a strong commitment to quality and customer satisfaction. Additionally, 80% of clients appreciate their ability to scale operations quickly and efficiently.
Reviews mention Communicative
The feedback regarding TECHSPEED INC's communication is overwhelmingly positive. Clients frequently commend the team for their promptness and clarity in updates, with one client noting their 'proactive communication and customer-first mindset.' Another highlighted their 'extremely transparent' nature and ability to handle changes gracefully. Overall, clients appreciate the personable and accommodating communication style, which allows for an efficient workflow and timely project completion, reflecting a strong sentiment of satisfaction with their communicative approach.-
Transcription Services for Consumer Credit Reporting Agency
5.0 Dec 12, 2022TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Market Research & Outreach for Equipment Retailer
5.0 Nov 30, 2022We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production. Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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Data Entry Services for M&A Advisory Firm
5.0 Jun 3, 2021The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Mining to Assess Global Pain Landscape
5.0 Feb 6, 2019Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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Customer Service Outsourcing for Home Care Agency
5.0 Sep 29, 2025Their project management was highly effective. They had clear timelines, communicated updates regularly, and stayed on schedule. All deliverables were completed on time or ahead of deadline. They were also very responsive—any time I had a question or needed support, they got back to me quickly and made necessary adjustments without delay.
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Industry Experience
TECHSPEED INC has demonstrated expertise across various industries, including Advertising & Marketing, Politics, Home Services, Retail, Financial Services, and Nonprofit sectors. Clients consistently highlight their strengths in data management, project management efficiency, and proactive communication. The overall sentiment is highly positive, showcasing their impact through timely delivery, accuracy in data handling, and adaptability to client needs. This firm is particularly well-suited for projects requiring meticulous data processing and management across diverse operational landscapes.
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Software Other Industry Business services Consulting IT Services Nonprofit Financial services Retail Healthcare Home Services Politics Real estate Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and value for money. One client noted their selection was influenced by the 'good value for cost,' while another emphasized that pricing fit their budget. Overall sentiment reflects satisfaction, with clients appreciating the combination of quality service and timely delivery at reasonable rates. Many reviews indicate that TECHSPEED INC exceeded expectations, reinforcing their reputation as a cost-effective partner for various data-related projects.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Personable
Clients have consistently praised Hugo for their personable approach, which has notably simplified agent training and fostered strong relationships. One client emphasized that Hugo's unique style distinguishes them from typical BPOs, enhancing operational efficiency and allowing for a greater focus on business growth. Overall, the sentiment reflects a high level of satisfaction with Hugo's ability to connect and communicate effectively with their teams.-
BPO & Customer Service Support for Financial Services Co
4.5 Jun 27, 2024The personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a Customer Support Services provider specializing in Contact Center Services, Inbound Call Center, and Outbound Call Center assistance. The company boasts high ratings and is praised for its flexibility, seamless integration, and proactive communication. An impressive 90% of reviewers highlight their ability to customize services and align with company cultures, while 85% commend their efficient project management and responsiveness to feedback.
Reviews mention Autonomous
Clients have expressed a highly positive sentiment regarding Helpware's autonomy in handling tasks. One client noted the seamless integration of Helpware representatives with their in-house team, stating they treated them as if they were on-site. The client's feedback highlighted Helpware's quick decision-making and problem-solving abilities, which empowered them to address customer issues promptly. Overall, the reviews reflect a strong appreciation for Helpware's capability to operate independently while maintaining effective communication.-
Customer Service Staff for Sports Gear Rental Company
4.5 Apr 24, 2019We were impressed with the training and response time. They made quick, insightful decisions. This allowed us to empower them to solve customer problems immediately.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Helpware CX has received positive feedback for their effective customer research and fast project management. A client noted their impressive speed in communication and the successful acquisition of six new customers during the engagement. The client appreciated the value for cost and found no areas for improvement, indicating a high level of satisfaction with the services provided.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr50 - 249Denver, CO
Services provided
10% Call Center Services70% Sales Outsourcing10% CRM Consulting and SI +1 service10% Email MarketingSee all 230 projectsBelkins is a lead generation company specializing in developing comprehensive outbound marketing strategies and appointment setting. Across its reviews, Belkins consistently receives high praise for its effective lead generation tactics, with 100% of reviewers citing successful outcomes in terms of meetings and appointment bookings. Clients appreciate Belkins' thorough project management, clear communication, and ability to exceed expectations, enhancing overall client satisfaction.
Reviews mention Proactive
The sentiment regarding Belkins' proactive approach is overwhelmingly positive across multiple reviews. Clients highlighted their ability to anticipate needs and provide regular updates without prompting, such as the CCO of Visual Graphic Systems stating they 'foresee potential challenges and address them before they became issues.' Similarly, the Revenue Operations Manager of a software company noted their 'proactive communication' and 'excellent project management.' Overall, Belkins is consistently recognized for their hands-on, responsive, and forward-thinking teamwork.-
Account-Based Marketing for IT Services Company
5.0 Aug 22, 2024Belkins impressed us with their ability to foresee potential challenges and address them before they became issues. They took the initiative to provide regular updates without us having to ask, which gave us confidence that the project was always moving in the right direction.
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Market Research & Sales Outsourcing for Design Studio
5.0 Aug 21, 2024Communication was clear and proactive, and they maintained full transparency throughout the process.
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Lead Generation for Telecommunications Company
4.5 Aug 7, 2024We appreciated their analytics and proactive communication. Most of this was via Slack, which is a good resource for live communication.
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Sales Outsourcing for Financial Services Company
5.0 Jul 23, 2024We were most impressed by Belkins' consistent delivery of high-quality leads and proactive approach to understanding and meeting our specific business needs.
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Appointment Setting for Medical Equipment Manufacturer
5.0 Jul 18, 2024They were proactive in solving problems and always on time. They gave clear reports on the campaign's performance.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 2 Recent ReviewsReviewed 1 time in the past 6 months
Recent feedback indicates a strong overall sentiment towards Belkins, particularly highlighting their exceptional project management and effective lead generation strategies. Clients noted the team's discipline and technological proficiency in outreach, resulting in scheduled demonstrations for products like IEEE DataPort. However, suggestions for improvement include better lead qualification and follow-up processes to reduce meeting cancellations. Overall, Belkins is recognized for their dedication to client needs and successful outcomes.Was this helpful?
Industry Experience
Belkins has demonstrated extensive expertise in lead generation across various industries, including Non-profit, Advertising & Marketing, IT, and more. Clients commend their effective outreach strategies, high engagement rates, and success in booking appointments with decision-makers. The general sentiment across reviews is positive, highlighting their committed project management and responsive communication. Particularly, sectors such as Healthcare, SaaS, and Financial Services note significant improvements in sales pipelines, making Belkins a strong fit for organizations seeking to enhance their client acquisition efforts in these fields.
Read All ReviewsSelect Industry to see insights
Manufacturing Utilities Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Other industries Non-profit Advertising & marketing IT ServicesWas this helpful?
More responsive than most other service providers
Get in TouchBelkins is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Services provided
10% Call Center Services70% Sales Outsourcing10% AI Agents +1 service10% Email MarketingSee all 109 projectsMartal Group is a lead generation and sales engagement company recognized for their effective multi-channel approach, including cold calling, email outreach, and LinkedIn interactions. Reviews highlight their professionalism and responsiveness, though some clients noted areas for improvement in campaign visibility and refining messaging. Overall, Martal Group receives predominantly positive feedback, with 80% of clients appreciating their strategic insights and project management.
Reviews mention Proactive
Clients consistently praised Martal Group for their proactive approach throughout various engagements. For instance, one client noted their team was 'organized, communicative, and proactive,' providing clear onboarding and regular updates. Another client emphasized their responsiveness to feedback, stating they were 'quick to respond and took action without delay.' Overall, the sentiment reflects a strong appreciation for Martal Group's ability to anticipate client needs and adapt swiftly, enhancing the collaborative experience.-
Sales Outsourcing & Email Marketing for E-Commerce Dev Co
5.0 Aug 14, 2024They were proactive and engaged, delivering on time throughout the project. I'm impressed by Martal Group's clearly experienced professionals that know what they're doing.
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Sales Outsourcing & Mktg for Decentralized Talent Society
4.5 Jan 11, 2024They have been very professional and proactive since the beginning of our collaboration. They have been always available and doing more than needed with a quite proactive approach.
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Lead Generation for Automated Proctoring Solutions Provider
5.0 Mar 6, 2023Martal's team is knowledgeable and skilled, and they have always been proactive in identifying and addressing potential issues before they can escalate. They were always available to answer any of our questions and provide guidance whenever we needed it.
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Sales & Marketing Services for Manufacturing Startup
4.5 Jun 17, 2019Martal Group is a great match for people initiating marketing efforts, especially in the US region. They’re good at following up and pushing the work forward. We like they’re proactive and helpful.
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Sales Outreach for Real Estate CRM Firm
5.0 Jun 6, 2025They have been proactive in providing updates through meetings and during the week and direct message for all SQLs booked for a demo.
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Industry Experience
Martal Group demonstrates extensive expertise in lead generation across various industries, including Information Technology, Business Services, and Advertising & Marketing. Clients commend their tailored approach to outbound marketing, resulting in high-quality leads and appointments. The overall sentiment reflects strong satisfaction with their effective communication, responsiveness, and the ability to understand and represent clients' businesses. Companies in technology and business sectors particularly benefit from Martal's strategic insights, making them a suitable choice for firms aiming to enhance their sales pipeline and market presence.
Read All ReviewsSelect Industry to see insights
Energy & natural resources Information technology Retail Supply Chain, Logistics, and Transport Design Manufacturing Business services Logistics & Supply Chain Financial services Environmental Services Research Automotive Utilities Engineering Other Industry Healthcare Chemicals & Biotechnology Advertising & marketing Human Resources Wellness & Fitness Consulting Telecommunications Software Media IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback regarding Martal Group highlights a strong sentiment towards their cost-effectiveness and overall value for money. Multiple clients noted that the pricing fit their budget while delivering high-quality leads and qualified appointments. For instance, one client from US Cloud stated, 'Pricing fit our budget, good value for cost.' Another client emphasized, 'Martal delivered qualified conversations that mapped directly to our ICP, showcasing a higher quality of leads compared to competitors.' Overall, clients feel they receive substantial returns on their investment.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectsSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
Industry Experience
Six Eleven Global Services has demonstrated strengths in various industries, including Advertising & Marketing, Logistics & Supply Chain, Beauty & Cosmetics, Telecommunications, Consulting, and Wellness & Fitness. Clients praised their effective communication, high-quality service, and responsiveness. They excelled in providing customer support and managing projects with impressive accuracy, particularly in Logistics and Telecommunications where they ensured operational efficiency. Overall, they are a strong fit for companies seeking reliable outsourcing solutions in these sectors.
Read All ReviewsSelect Industry to see insights
Logistics & Supply Chain Advertising & marketing Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Serves United StatesServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 67 projectsA-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.
Reviews mention Unique expertise
Clients consistently highlight A-SALES AB's unique expertise in lead generation and sales strategies. One client noted their 'game-changing' impact on creating client engagement, while another praised their ability to deliver results swiftly, achieving a flow of over 20 qualified sales appointments monthly. The hands-on and strategic approach of A-SALES AB has been recognized as both impressive and effective, with clients expressing satisfaction and no significant areas for improvement.-
Lead Gen & Appointment Setting for Video Solutions Company
5.0 Mar 29, 2024A-Sales has surpassed our expectations, carving a unique space in our business landscape. Unlike other lead-gen firms, their take was fresh, motivated by results, not jargon. Their astuteness in understanding our niche and creating quality links with potential customers lived up to the hype, leading to a boost in our conversion stats.
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Email Marketing & CRM Consultation for Advertising & Marketing Agency
5.0 Mar 4, 2024What impressed us most about A-SALES was their ability to deliver results quickly and in the shortest term. They deeply understand outbound sales and are experts in generating leads and booking appointments. They also have a highly skilled and responsive team that was always available to answer our questions and provide support.
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Outbound Marketing & CRM Consultation for Digital Mktg Firm
5.0 Oct 4, 2023Their speed and expertise in the marketing industry are commendable.
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Email & Demand Generation Marketing for IT Services Company
5.0 Dec 11, 2024Working A-Sales has been a game-changer. Their expertise helped us create awareness and interest in our offerings, driving meaningful engagement with prospects, that turned into clients. Their approach is both highly hands-on and deeply strategic. It's clear they genuinely had our best interests at heart.
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16 of 16 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently perceive A-SALES AB as offering excellent value for money, with many noting their competitive pricing and effective results. One client highlighted that they chose A-SALES due to their 'good value for cost' and 'high ratings'. Another mentioned they received '21 meetings with furniture manufacturers' after investing less than $10,000. Overall, the sentiment is positive, with clients appreciating the return on investment and quality of leads generated.Was this helpful?
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This provider is fluent in 26 languages:
- English
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
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$1,000+Undisclosed1,000 - 9,999Serves United StatesServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a company specializing in Contact Center Services, particularly focusing on outbound call center and appointment scheduling. The reviews reflect an overwhelmingly positive sentiment, with clients highlighting their professionalism, consistency, and ability to deliver qualified leads and appointments. Approximately 90% of the reviewers noted improved sales pipelines and conversion rates, emphasizing their effective telephonic support and customer service center capabilities.
7 of 7 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
In the past six months, clients have consistently praised Appointment Setter Online for their professionalism, effective communication, and ability to generate high-quality leads. Notable feedback includes a significant increase in scheduled appointments and improved lead qualification, as reported by clients from diverse industries. One client highlighted their persistence in follow-ups without being aggressive, while another appreciated their structured project management. Overall, the sentiment is overwhelmingly positive, with suggestions for more detailed performance analytics being a minor point of improvement.Was this helpful?
18 of 19 Call Center Services reviews are 5 stars10 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 19 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read moreWas this helpful?
Industry Experience
Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
Read All ReviewsSelect Industry to see insights
Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.Was this helpful?
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$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Services provided
75% Sales Outsourcing15% Content Marketing10% Web DesignSee all 43 projectsAbstrakt Marketing Group is a company specializing in outbound call center and telemarketing services, focusing on lead generation and sales appointments. Reviews show a predominantly positive experience, with 88% of clients praising their responsiveness and effectiveness in pipeline growth and client understanding. Some areas for improvement include communication and initial qualifiers, yet a strong emphasis on partnership and adaptability is consistently highlighted.
Reviews mention Efficient
Clients express a strong sentiment of efficiency regarding Abstrakt Marketing Group, highlighting their timely delivery and responsiveness to needs. One client noted they were able to gain new clients while reducing administrative costs. The company is praised for its serious approach to client relationships and consistent evaluations to enhance efficiency. Overall, feedback indicates a high level of satisfaction with Abstrakt's ability to meet and exceed project expectations.-
B2B Lead Gen & Sales Outsourcing for IT Services Co
5.0 Dec 11, 2024Abstrakt has met all expectations. They have been on time and very attentive to any of my needs. They are quick to respond and willing to make any necessary changes.
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2 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews highlight Abstrakt Marketing Group's exceptional service and effective lead generation strategies. Clients appreciate their timely communication and impressive results, including a 4x ROI for one client and successful outreach to decision-makers. One CEO noted their unique approach and commitment to delivering on promises, stating, 'I will never stop using Abstrakt.' Overall, sentiment is highly positive, with clients expressing satisfaction and a desire for continued collaboration.Was this helpful?
11 of 14 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Branding Solutions Company
4.0 — Abstrakt Marketing Group provides ongoing call center services for a branding solutions company. The team is responsible for cold-calling potential clients, and the goal is to acquire new leads. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Abstrakt Marketing Group as offering good value for money, with several highlighting significant returns on investment. For instance, one client reported a 4x ROI on their spend, while another noted their services generated over $1 million in closed deals. Positive sentiments about pricing align with feedback praising the company's responsiveness and commitment to client success, although a few reviews mentioned areas for improvement in communication and consistency.Was this helpful?
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$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 56 projectsLevelUp Leads is a company specializing in outbound call center services, including telemarketing and customer support services. Their clients commend them for their strategic and personalized approach, with 100% positive feedback highlighting their effective communication and project management. Notably, 60% of reviewers emphasize the swift adaptation and customization of their outreach strategies to align with client needs, resulting in increased lead generation and successful meeting setups.
Reviews mention Collaborative
Client feedback highlights a strong sentiment of collaboration with LevelUp Leads. For example, one client noted that every interaction felt collaborative rather than transactional, emphasizing the team's genuine pride in representing their brand. Another client praised their proactive communication and ability to anticipate needs, stating, 'They were not only super responsive, they were thinking proactively.' Overall, clients consistently reported a positive experience characterized by effective collaboration and alignment with their objectives.-
Email Marketing for Business Translation Agency
5.0 Jun 15, 2023Loved working with the team. We communicated on Slack and Zoom. They were not only super responsive, they were thinking proactively - anticipating problems and implementing solutions. They were responsive and proactive; I can't say enough about the excellent collaboration.
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Lead Gen, Email Marketing & CRM SI for Hospitality Company
5.0 Jul 15, 2025What stood out most was the professional yet truly personalized approach. Every interaction felt collaborative rather than transactional, and the team took genuine pride in representing the Westgate brand in front of prospects. Their agents became such an integrated extension of our sales force that most clients assumed they were part of our in-house team.
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4 of 5 reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent client feedback on LevelUp Leads highlights their effective lead generation and project management capabilities. Clients noted an impressive increase in qualified meetings, with one reporting a fourfold increase in monthly leads. The team is commended for their responsiveness, adaptability, and strong communication. Clients appreciate the quality of leads and the proactive approach taken to refine strategies. Overall, sentiment is highly positive, with no significant areas for improvement identified.Was this helpful?
Industry Experience
LevelUp Leads has demonstrated significant expertise in various industries, including manufacturing, eCommerce, insurance, and hospitality. Clients highlight their strengths in lead generation, project management, and responsive communication, resulting in improved sales pipelines and appointment setting. Overall sentiment is highly positive across industries, with clients particularly appreciating their adaptability and tailored outreach strategies, making LevelUp Leads a strong partner for B2B engagements in diverse market sectors.
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eCommerce Hospitality & leisure Manufacturing Software Sports IT Services Construction Food & Beverage Information technology Advertising & marketing Engineering Education Automotive Financial services Real estate Consulting Arts, entertainment & music Legal Other industries Insurance Business servicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 3 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a comprehensive Customer Support Services provider, offering Inbound Call Center and Outbound Call Center solutions. The company is praised for its professionalism, flexibility, and ability to scale services efficiently, with over 90% of reviews highlighting prompt communication and effective project management. Clients appreciate their capacity to handle increased ticket volumes and maintain high customer satisfaction levels.
30 of 33 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 33 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water & Energy Metering Company
5.0 — SupportYourApp provides customer care services for a water and energy metering company. The team answers first-level questions, handles hotline calls, and provides TeamViewer problem-solving. Read moreWas this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries including Financial Services, Media, Energy, Retail, Information Technology, and more. Feedback highlights their strengths in customer support scalability, adaptability, and responsiveness. Clients appreciate their structured project management and seamless integration into existing workflows. Positive sentiment is noted in Financial Services and Information Technology, while Retail feedback suggests some room for improvement. Overall, they are a strong fit for businesses needing reliable support across diverse sectors.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail Media IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SupportYourApp as providing solid value for money, often highlighting their competitive pricing. For instance, one client noted, 'their pricing fit our budget and they offered good value for the cost.' However, some reviews indicate mixed experiences, with a few clients mentioning inefficiencies that led to increased workloads. Overall, the sentiment reflects a favorable view of their cost-effectiveness, particularly in comparison to in-house solutions, with many clients appreciating the balance between quality service and affordability.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$1,000+< $25 / hr50 - 249Las Vegas, NV
Services provided
10% Call Center Services75% Sales Outsourcing10% Content Marketing +1 service5% Email MarketingSee all 67 projectsLeadium is a comprehensive customer service center specializing in outbound call center services, lead generation, and appointment setting. With a remarkable 100% positive feedback across reviews, clients consistently praise their consultative approach, professionalism, and ability to exceed targets. Over 70% of reviewers highlight their project management efficiency and flexibility to adapt strategies, resulting in increased sales conversions and ROI.
Reviews mention Collaborative
Client feedback highlights a strong sentiment of collaboration with Leadium. Clients appreciate the seamless integration of Leadium's team as an extension of their own, with instances of dedicated representatives fostering strong working relationships. One client noted, "They promised me that our engagement would feel like working with an in-house team. They’ve delivered on this promise." Overall, clients describe Leadium as professional, communicative, and results-driven, emphasizing the ease of collaboration and consistent delivery.-
Lead Generation for Third Party Client
5.0 Jan 2, 2019Their team was productive, collaborative and communicative throughout the engagement. We set up the project on Basecamp, so both our teams and the client had access to the information. We had weekly screen-sharing meetings to discuss our progress and make any improvements to our approach.
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Lead Generation for Parking Industry
5.0 Dec 19, 2018It’s very effective. We have a great collaboration and use online documents to communicate any positives and negatives. They’re very nimble and responsive.
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Lead Generation Services for Transcription & Translation Co
5.0 Feb 25, 2026We’re impressed by Leadium’s consistency in outbound and reporting. The experience has been consistently positive — the team is professional, communicative, and results-driven. They deliver on their promises and make collaboration easy. It’s rare to find a partner so reliable and enjoyable to work with.
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11 of 13 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 13 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Sales Outsourcing Services for Senior Care Co
5.0 — Leadium Services provides call center and sales outsourcing services for a senior care company. They handle inbound calls, contracts, and reschedules and manage the client's CRM lead data and sales Read moreWas this helpful?
Industry Experience
Leadium has demonstrated expertise across various industries, including Information Technology, Healthcare, Education, Retail, and Manufacturing. Clients praised their adaptive approach, which enhances outreach quality and lead generation efficacy. The overall sentiment indicates a strong alignment with client values, effective communication, and measurable success in building sales pipelines. Industries such as Healthcare and Education highlighted Leadium's ability to tailor messaging, while the Retail sector commended their focus on maintaining brand integrity during outreach. Overall, Leadium is well-suited for organizations seeking proactive business development support.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Financial services Human Resources IT Services Food & Beverages Education Telecommunications Consumer Products Business services Healthcare Retail Software Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback indicates that Leadium offers competitive pricing and good value for money, often exceeding expectations in lead generation. Clients have noted significant improvements in appointment setting and pipeline development, attributing these successes to Leadium's strategic approach and responsiveness. For example, one client highlighted a 30% increase in qualified leads and a 90% show rate for meetings. Overall sentiment is positive, with many clients expressing satisfaction with the cost-effectiveness of the services provided.Was this helpful?
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$5,000+Undisclosed50 - 249Boca Raton, FL
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 65 projectsSalesRoads is a company specializing in Contact Center Services, particularly in outbound call center and telemarketing services, focusing on lead generation, pipeline growth, and sales support. Overall, they have received positive feedback, with 86% of reviewers highlighting their efficient project management and ability to deliver qualified leads. However, 14% of reviews suggest potential improvements in onboarding processes.
Reviews mention Accessible
Clients consistently highlight the accessibility of VSA, Inc. and SalesRoads, noting their responsiveness and availability. One client remarked on VSA's helpfulness and patience, stating, 'They're always very patient with us.' Similarly, a former CEO praised SalesRoads for being 'completely accessible' and for maintaining regular updates through weekly conference calls. Overall, the sentiment regarding accessibility is highly positive, reflecting a strong commitment to customer service and adaptability to client needs.-
Outreach Campaigns for Manufacturing Firm
5.0 Oct 19, 2022The Salesroads project management team was extremely hands-on and available as needed. Most issues were resolved in an extremely timely manner. If there was ever an intricate issue; David, CEO was always available to help as well.
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Appointment Setting for Industrial Automation Company
4.5 Nov 6, 2019They're very helpful and accessible. When we get backed up on our side, they're always very patient with us.
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Lead Generation for Data Backup Company
5.0 Oct 24, 2018They were completely accessible and always available. They kept me updated, and we had weekly conference calls to track progress.
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28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Appointment Setting Services for Material Handling Company
5.0 — SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SalesRoads delivers strong value for money, with clients consistently noting the positive return on investment from their services. Multiple reviews highlight their effective lead generation, with one client reporting a 300% increase in appointment volume. Clients appreciate their responsiveness and ability to adapt to changing needs, often describing them as an integral part of their teams. Overall, the sentiment regarding pricing is favorable, with clients emphasizing the quality of leads generated and the seamless communication throughout the engagement.Was this helpful?
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This provider is available in 1 time zone:
- Eastern European Time (EET)
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$1,000+$25 - $49 / hr250 - 999Orlando, FL
Services provided
50% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% StaffingSee all 34 projectsXACT is a professional contact center service provider offering comprehensive inbound and outbound call center solutions, customer support, and telephonic support services. Across its reviews, XACT is commended for its effective project management, flexibility, and commitment to client satisfaction, with over 80% of feedback highlighting their proactive communication and adaptability. Most reviewers express confidence in XACT’s ability to uphold exceptional customer care standards, although some suggest further enhancement in agent training for increased proficiency.
Reviews mention Exceptional performance
Clients have consistently praised XACT for their exceptional performance, citing impressive metrics such as a near-zero abandon rate and a maintained conversion rate of 35%. One client noted, "I couldn't have done my job without XACT doing theirs; they were a major asset." Another remarked on their proactive problem-solving and seamless communication, stating they felt XACT was an extension of their team. Overall, feedback reflects a high level of satisfaction with XACT's responsiveness and ability to significantly enhance service quality.-
Customer Service for Media Company's Clients
5.0 Oct 15, 2019The quality stands above and beyond what we’ve used in the past. The pricing is good and might even be better than that of US-based competition. Just by doing due diligence within the industry, I think any potential client would see the advantages that XACT brings to the table: their quality of service, their pricing, and the fact that they’re US-based, which was important to us.
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Answering Services for Recreational Events Company
4.5 Jun 19, 2018Our customer service satisfaction has increased to more than 80%, which was nearly impossible to accomplish with our previous team and workflow. Whereas our former representatives simply provided human interaction with our customers, Xact is attentive to our customers’ needs and finds resolutions fast. They provide consistently great services, whether our business is slow or thriving.
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Answering Services for Recreational Events Company
4.5 Jun 19, 2018They understand that every business is unique, so they actively listen to our needs and work diligently to meet our expectations. The relationship runs itself at this point, but we still correspond via email regularly and hold weekly conference calls.
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Answering Services for Recreational Events Company
4.5 Jun 19, 2018We presented them with the difficult task of improving our CRM, but they were eager to come on board and build a staffing model that’s conducive to our business environment. Now, our patrons perceive our customer experience in a favorable light due to Xact’s customized approach.
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24/7 Call Center Services for Dental Business
5.0 Sep 17, 2019The abandon rate was exceptional, basically zero. XACT scientifically determined how many agents were needed for each hour of the day. The conversion rates and QA scores were also impressive. We carried about a 35% conversion rate, from seeing a TV commercial to making a call and setting an appointment, and they maintained that.
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Industry Experience
XACT Telesolutions has demonstrated substantial expertise across various industries, including eCommerce, manufacturing, logistics, insurance, real estate, automotive, retail, education, and arts & entertainment. Clients praise their adaptability, responsiveness, and ability to enhance customer service experiences, leading to improved operational efficiencies and higher satisfaction rates. Feedback reflects a consistent sentiment of reliability and value across sectors, making XACT a strong candidate for organizations seeking customer service solutions in these fields.
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Manufacturing Supply Chain, Logistics, and Transport Insurance Real estate Automotive Retail Transportation IT Services Arts, entertainment & music Advertising & marketing Chemicals & Biotechnology Nonprofit Financial services eCommerce Information technology Sports Healthcare Other Industry EducationWas this helpful?
More responsive than most other service providers
Get in TouchXACT is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$83 75 Minutes at $1.10 / minute Answering Service. $475 500 Minutes at $0.95 / minute Answering Service. $4,450 5,000 Minutes at $0.89 / minute Answering Service.View PackagesTelephone Answering Service
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$1,000+< $25 / hr250 - 999Portland, OR
Services provided
10% Call Center Services70% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 45 projectsPrialto is a company specializing in Contact Center Services, offering a range of solutions including Customer Support Services and Call Handling. Reviews highlight their seamless integration with client operations, exceptional responsiveness, and proactive engagement, with 100% positive feedback on their reliability and ability to meet deadlines. Approximately 75% of reviewers appreciate their effective communication and readiness to address staffing challenges.
Reviews mention Collaborative
The overall sentiment regarding collaboration with Prialto is highly positive. Clients noted the team's commitment to fostering a collaborative environment, with one client stating, "all members of the team seek for ways to create value through process improvement." Additionally, they appreciated the accessibility of the entire Prialto team, from the CEO to frontline assistants, who embody a culture focused on mutual success. This collaborative approach has significantly enhanced the clients' operational capabilities.-
Staffing & Administrative Support for Financial Services Co
5.0 Jun 22, 2023In addition to getting work done, all members of the team seek for ways to create value through process improvement and addressing issues as they come up. They are a good partner because they have a support infrastructure to support by PA making onboarding, training, and support less of a burden on me. We've had very active and productive discussions on project scope and landed on the appropriate prioritization of activities based on value-add to the business.
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1 of 1 reviews is 5 stars1 new review for Call Center Services services$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, clients have expressed high satisfaction with Prialto's services, highlighting their efficient project management and timely delivery. One reviewer noted the impressive speed of follow-up and the quality of team members assigned, while another emphasized the alignment of company values as a key factor in their selection. Overall sentiment reflects a strong endorsement of Prialto's ability to enhance organizational efficiency and strategic focus.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Prialto for its exceptional value and cost-effectiveness. Many reviews highlight that the pricing aligns well with their budgets while delivering high-quality services, with one client noting it as 'good value for cost.' Additionally, several clients expressed satisfaction with the increased productivity and efficiency gained from Prialto's support, emphasizing the significant return on investment. Overall, the sentiment reflects a strong appreciation for the balance of cost and value provided by Prialto.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 6 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Services provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a Customer Support Services provider specializing in Contact Center Services, Inbound Call Center, and Outbound Call Center assistance. The company boasts high ratings and is praised for its flexibility, seamless integration, and proactive communication. An impressive 90% of reviewers highlight their ability to customize services and align with company cultures, while 85% commend their efficient project management and responsiveness to feedback.
Reviews mention Autonomous
Clients have expressed a highly positive sentiment regarding Helpware's autonomy in handling tasks. One client noted the seamless integration of Helpware representatives with their in-house team, stating they treated them as if they were on-site. The client's feedback highlighted Helpware's quick decision-making and problem-solving abilities, which empowered them to address customer issues promptly. Overall, the reviews reflect a strong appreciation for Helpware's capability to operate independently while maintaining effective communication.-
Customer Service Staff for Sports Gear Rental Company
4.5 Apr 24, 2019We were impressed with the training and response time. They made quick, insightful decisions. This allowed us to empower them to solve customer problems immediately.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Helpware CX has received positive feedback for their effective customer research and fast project management. A client noted their impressive speed in communication and the successful acquisition of six new customers during the engagement. The client appreciated the value for cost and found no areas for improvement, indicating a high level of satisfaction with the services provided.Was this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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Undisclosed< $25 / hr50 - 249Jackson, MI
Services provided
100% Call Center ServicesSee all 16 projectsAmbs Call Center is a comprehensive Contact Center Services provider specializing in Inbound Call Center and Customer Support Services. With positive reviews from 100% of clients, the company is praised for its exceptional customer service, reliability, and seamless integration. Approximately 30% of reviewers highlighted their excellent project management, timely response, and alignment with company values as impressive attributes.
13 of 14 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Receptionist for Consulting & Investigations Firm
5.0 — Ambs Call Center provides 24/7 virtual reception services for a security consulting and investigations company. The team's US-based staff answers calls and forwards messages according to the Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Ambs Call Center for their cost-effectiveness and overall value. Feedback highlights that their pricing fits budgets while delivering high-quality service, with one client noting, "good value for cost." Another remarked on their pricing being reasonable for the services provided, stating, "the value for all they provided came at a very reasonable price." Overall, clients express satisfaction with their investment, indicating that the services rendered significantly enhance operational efficiency.Was this helpful?
More responsive than most other service providers
Get in TouchAmbs Call Center is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Jackson, Michigan (3) Jacksonville, Florida (1) Hyattsville, Maryland (1) Jackson, Mississippi (1) New Haven, Connecticut (1) Lansing, Michigan (1) Albuquerque, New Mexico (1) Sioux Falls, South Dakota (1) Seattle, Washington (1) Bloomfield Hills, Michigan (1) Hastings, Michigan (1) Temperance, Michigan (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$10,000+< $25 / hr250 - 999Overland Park, KS
Services provided
20% Call Center Services30% Staffing20% Customer Service Outsourcing +3 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 17 projects1840 & Company specializes in Contact Center Services, delivering customer support solutions including inbound and outbound call center operations. Their reviews reflect high client satisfaction, with a 96% CSAT score and commendations for professionalism, responsiveness, and adapting to client needs. Approximately 100% of reviewers highlighted their strong communication and commitment to client success, with no significant areas for improvement noted.
Reviews mention High-quality work
Clients consistently commend 1840 & Company for delivering high-quality work. One client noted their ability to provide 'high-quality candidates in a timely manner' despite geographical challenges, while another emphasized how quickly they sourced quality candidates for data verification, enabling a team to start within two weeks. Overall, the sentiment reflects a strong appreciation for the quality of service provided, with clients expressing confidence in the firm's capabilities.-
Recruitment Services for Manufacturing Company
4.5 Dec 15, 20231840 & Company were able to provide high-quality candidates in a timely manner. Their ability to source quality candidates despite geographical challenges and the regular constructive communication was impressive.
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Staff Recruitment for Startup Incubator & Accelerator
5.0 Jul 29, 20221840 & Company responds very quickly and provides a good selection of the right candidates. They're like a matchmaker for staff; they provide exactly what we're looking for, which is rare. Moreover, the resources they find can start working immediately.
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Data Verification for Tech Company
5.0 Jul 26, 2022The team moved quickly to source quality candidates for us. We were able to have a team start within 2 weeks of them starting their search. They moved quickly and provided quality candidates.
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Finance & Accounting Outsourcing for Recruitment Services Co
4.5 Sep 5, 2025The quality of work carried out by the staff hired was a measurable outcome from the project that demonstrates progress or success. Their project management was effective, characterized by thorough communication and a strong understanding of the needs and objectives.
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3 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Healthcare Co
5.0 — 1840 & Company provides call center services for a healthcare company. The team has handled inbound calls, created tickets for the client's customer service team, and made outbound calls to Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight 1840 & Company as providing excellent value for money, with many noting that their pricing aligns well with their budgets. For instance, one client emphasized that the pricing fit their budget and offered good value for the cost, while another mentioned the company's ability to deliver quality candidates without wasting time. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of services provided.Was this helpful?
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This provider is fluent in 10 languages:
- English
- Spanish
- Arabic
- Mandarin
- French
- Italian
- German
- Hindi
- Portuguese
- Romanian
This provider is available in 1 time zone:
- Central Standard Time (CST)
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$1,000+< $25 / hr50 - 249Berkeley, CA
Services provided
20% Call Center Services40% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 36 projectsWing Assistant is a company specializing in Customer Support Services and Call Handling. Reviewers commend the company for its high call answer percentage, consistently exceeding their 90% target with a performance never below 95%. Clients appreciate the seamless integration of Wing Assistant's team, noting their dedication and timely delivery, with the majority of feedback being positive and highlighting their reliability and effective communication.
Reviews mention Professional
Overall sentiment regarding professionalism is highly positive. Clients consistently commend Wing Assistant for their clear, proactive communication and reliability. For instance, one client noted their team was 'highly reliable, consistently delivers quality work,' while another emphasized their 'excellent project management' and 'promptly addressing any questions or concerns.' The integration of Wing Assistant into client workflows has been seamless, enhancing operational efficiency and service delivery across various projects.-
Virtual Assistant Services for Family Medicine Practice
5.0 Feb 12, 2025Wing AI Technologies demonstrated excellent project management throughout our collaboration. They consistently delivered items on time, ensuring that all tasks and deliverables were completed according to the agreed-upon schedule. Their team was highly responsive to our needs, promptly addressing any questions or concerns we had. They maintained clear and open communication, which helped us stay informed and confident in their ability to support our medical practice.
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Customer Service for Household Items Liquidity Company
5.0 Apr 25, 2025They were proactive, responsive, and attentive -- excellent experience with the Wing Team and our assistant. How fast they moved, how professional they are, how responsive and tech forward they are.
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Back Office Outsourcing for Event Planning Platform
5.0 Nov 25, 2025Wing Assistant's communication is clear, proactive, and always professional. The team delivers on time. We communicate via virtual meetings, emails, and messaging apps.
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2 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service Outsourcing for Cleaning Systems Company
4.5 — Wing Assistant provided customer service support for a cleaning systems company, covering the client's non-business hours on weekdays and providing 24-hour coverage on weekends. Read moreWas this helpful?
Industry Experience
Wing Assistant has demonstrated strong capabilities across various industries, including construction, advertising & marketing, healthcare, education, and more. Clients commend their expertise in administrative support, social media management, and data processing, leading to improved operational efficiency and community engagement. The overall sentiment highlights Wing Assistant's proactive communication, timely delivery, and value for cost, making them a suitable partner for businesses seeking support in these sectors.
Read All ReviewsSelect Industry to see insights
Information technology Advertising & marketing Software Education Medical Healthcare Construction Consulting Beauty & Cosmetics Business services Legal Arts, entertainment & music Nonprofit Real estate Financial services Human Resources Logistics & Supply Chain Other Industry Manufacturing Home ServicesWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 6 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
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$1,000+$150 - $199 / hr10 - 49Iowa City, IA
Services provided
35% Social Media Marketing20% Marketing Strategy20% Sales Outsourcing +2 services15% Email Marketing10% Direct MarketingSee all 24 projectsUptown Creation is a LinkedIn marketing agency specializing in LinkedIn outreach, content creation, and lead generation. Reviews indicate a 100% satisfaction rate, highlighting their exceptional LinkedIn expertise, responsive project management, and ability to drive significant pipeline growth and revenue. Over 90% of reviewers commend Uptown Creation's strategic approach and impressive communication skills.
4 of 4 reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of Uptown Creation reflect a strong overall sentiment, with clients praising their LinkedIn expertise and effective project management. One client noted, "Uptown helped us book 15 meetings in the first 4 months, generating over $250,000 in pipeline," while another highlighted their ability to generate 250,000 organic impressions. Clients consistently reported prompt communication, timely deliverables, and a commitment to exceeding expectations, with many stating there were no areas for improvement.Was this helpful?
Industry Experience
Uptown Creation demonstrates strong expertise in LinkedIn outreach across various industries, including Information Technology, Advertising & Marketing, Manufacturing, Financial Services, and Business Services. Clients consistently praise their effective engagement strategies, impressive lead generation, and the ability to drive substantial revenue growth. The overall sentiment is highly positive, emphasizing their proficiency in content creation and outreach management, making them a suitable partner for businesses looking to enhance their LinkedIn presence and generate high-quality leads.
Read All ReviewsSelect Industry to see insights
Manufacturing Business services Financial services Information technology Healthcare Research Software Consumer Products Consulting Real estate IT Services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Uptown Creation for their exceptional value for money, noting high ROI on investments. For instance, one client reported generating over $600,000 in revenue from a $40,000 investment, while another highlighted a 12x ROI. Feedback emphasized their competitive pricing and the quality of service, with one client stating they chose Uptown for its 'good value for cost.' Overall, the sentiment reflects a strong alignment between cost and delivered results, reinforcing their reputation as a cost-effective partner.Was this helpful?
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Chicago, Illinois (2) Miami, Florida (2) San Diego, California (2) New York City, New York (2) Newport Beach, California (1) South San Francisco, California (1) Baltimore, Maryland (1) Laguna Beach, California (1) Fort Lauderdale, Florida (1) Tampa, Florida (1) Santa Ana, California (1) Des Moines, Iowa (1) Phoenix, Arizona (1) Seattle, Washington (1) Boston, Massachusetts (1) Cumming, Georgia (1) Eatontown, New Jersey (1) Orange County, California (1)This provider is fluent in 1 language:
- English
This provider is available in 16 time zones:
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
- Alaska Standard Time (AKST)
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern European Time (EET)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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UndisclosedUndisclosed1,000 - 9,999Sacramento, CA
Services provided
30% Back Office Outsourcing30% Customer Service Outsourcing25% Sales Outsourcing +1 service15% Finance & Accounting Outsourcing (FAO)See all 68 projectsMyOutDesk is a prominent provider of Contact Center Services, offering customer support, administrative assistance, and telephonic support. Clients commend their exceptional responsiveness and high-quality virtual assistants, with 100% of reviewers highlighting their efficiency in call handling and customer care. Their services consistently lead to reduced wait times and improved operational efficiency, making them a trusted partner for companies across various industries.
Reviews mention Well-organized projects
Client feedback reflects a strong sentiment towards the organization of projects by MyOutDesk. Multiple reviews highlight their project management as 'organized,' 'responsive,' and 'dependable,' with tasks consistently completed on time. One client noted, 'Their project management was organized, responsive, and highly dependable,' while another emphasized their ability to manage multiple responsibilities while maintaining attention to detail. Overall, clients appreciate the structured support that contributes to operational efficiency and smooth day-to-day operations.-
Accounting Services for Real Estate Technology Company
5.0 May 14, 2026She is highly organized, detail-oriented, and dependable, ensuring invoices, payments, and customer accounts are handled accurately and on time. Her professionalism and responsiveness make her a pleasure to work with for both customers and vendors alike. Sherry takes initiative, communicates clearly, and always maintains a positive attitude, even during busy periods and tight deadlines.
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Call Center Services for Gutter Installation Company
5.0 May 14, 2026The team has quickly handled any needs presented. Very organized.
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Virtual Assistant Services for Fast-Food Restaurant
5.0 May 14, 2026Demonstrated strong project management through consistent organization, responsiveness, and proactiveness. Tasks were managed well, communication was clear, and priorities were handled efficiently and on time. MyOutDesk is a strong support resource, handling communication, organization, and follow-through well.
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Back Office Outsourcing for Real Estate Dev Company
5.0 May 14, 2026MyOutDesk’s project management is organized and responsive. Tasks are communicated clearly, and deliverables are generally completed on time. When adjustments are needed, they’re handled quickly, and communication stays consistent throughout the process.
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Customer Service for Premium Cocktail Company
5.0 May 14, 2026Their project management was organized, responsive, and highly dependable throughout the engagement. Tasks and deliverables were consistently completed on time, with clear communication and proactive follow-ups to ensure priorities were addressed efficiently.
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48 of 52 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 52 Recent ReviewsReviewed 52 times in the past 6 months
In the past six months, MyOutDesk has garnered overwhelmingly positive feedback from clients across various industries, particularly in real estate and administrative support. Clients noted significant improvements in operational efficiency, with one realtor mentioning a 127% increase in sales attributed to their virtual assistant's contributions. The team is praised for their responsiveness, reliability, and dedication, with many clients stating there are no areas for improvement. Overall, MyOutDesk is viewed as a valuable partner that enhances productivity and streamlines processes.Was this helpful?
3 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Hotel Company
5.0 — MyOutDesk provides customer service, IT support, marketing, and administrative assistance for a hotel company. The team handles email marketing, social media posts, process documentation, and data Read moreWas this helpful?
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Undisclosed$50 - $99 / hr50 - 249Bogart, GA
Services provided
45% Demand Generation Marketing45% Sales Outsourcing10% Marketing StrategySee all 3 projectsTeleNet Marketing Solutions is a specialized lead generation and sales development company. They consistently receive positive feedback for their project management, expertise in understanding client products, and ability to generate qualified leads, with approximately 20% classified as high-quality. Clients praise their professionalism and efficiency, noting that TeleNet Marketing Solutions often exceeds expectations in terms of productivity and deliverables. There are no significant areas for improvement mentioned.
Reviews mention Well-organized projects
Clients have expressed high satisfaction with TeleNet Marketing Solutions, highlighting their well-organized project management. One client noted their impressive onboarding process, stating the team is 'extremely organized, professional, and easy to work with.' They appreciated the team's ability to meet deadlines and stay within budget while generating significant leads with minimal client intervention. Overall, the sentiment reflects confidence in the company's structured approach and efficiency in managing projects.-
Sales Development for Financial Services Software Co
5.0 Jan 9, 2026TeleNet Marketing Solutions has met our deadlines and stayed on budget. We primarily use video conferencing through Microsoft Teams to communicate, in addition to emails and shared data repositories. We’re extremely pleased with the onboarding process. TeleNet Marketing Solutions is extremely organized, professional, and easy to work with. It’s apparent that they’re very experienced in what they do, and they’ve made the process extremely easy for us.
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1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for TeleNet Marketing Solutions highlights their exceptional organizational skills and proactive communication, with clients appreciating their ability to generate over 250 qualified leads and 18 opportunities in a short timeframe. One client noted the impressive onboarding process and the ease of managing projects with minimal intervention, allowing for a focus on other initiatives. Overall, sentiment remains highly positive, with clients expressing satisfaction and no identified areas for improvement.Was this helpful?
Industry Experience
TeleNet Marketing Solutions has demonstrated expertise across the manufacturing, information technology, and financial services industries. Clients commend their lead generation, appointment setting, and sales development capabilities, highlighting strengths in responsiveness, project management, and flexibility. Overall sentiment is highly positive, with significant measurable outcomes reported, such as increased qualified opportunities and effective outreach. This suggests that TeleNet is particularly well-suited for companies seeking to enhance their sales pipelines and demand generation efforts in these sectors.
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Financial services Manufacturing Information technologyWas this helpful?
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This provider is fluent in 3 languages:
- English
- French
- Spanish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% Sales OutsourcingSee all 50 projectsSpecialty Answering Service provides comprehensive Contact Center Services, including Inbound Call Center and Customer Support Services. Overall, they receive positive feedback, with about 85% of reviewers praising their responsiveness and value for cost. Many clients appreciate their project management and scripting capabilities, although some suggest improvements in communication skills and online application features.
1 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have praised Specialty Answering Service for their responsiveness and effective call handling, noting a positive impact on business operations. One client highlighted their ability to manage calls efficiently, while acknowledging occasional variability in caller experience. Overall sentiment reflects satisfaction with the service provided, though there are suggestions for improvement in staff communication skills. The engagement has been characterized by good project management and timely delivery.Was this helpful?
24 of 37 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 37 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Real Estate Company
5.0 — Specialty Answering Service provides call center services for a real estate company. The team handles incoming calls from various marketing initiatives, gathers information, and filters calls for Read moreWas this helpful?
Industry Experience
Specialty Answering Service has demonstrated expertise across various industries, including real estate, automotive, financial services, and healthcare. Clients consistently praise their responsiveness, quality of service, and effective communication, leading to positive impacts on operations. The overall sentiment is favorable, particularly in the real estate and financial sectors, where their call management systems significantly enhance workflow efficiency. Companies seeking reliable customer support in these areas will find Specialty Answering Service to be a strong candidate.
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Consumer Products Automotive Consumer products & services Financial services Healthcare Telecommunications Business services Chemicals & Biotechnology Transportation Legal Advertising & marketing Information technology IT Services Manufacturing Arts, entertainment & music Other industries Real estate Hospitality & leisure Utilities Other IndustryWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$5,000+< $25 / hr250 - 999Miami Beach, FL
Services provided
10% Call Center Services50% Back Office Outsourcing30% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 35 projectsUassist.ME is a company specializing in Customer Support Services, offering Contact Center Services including both inbound and outbound call handling. The overall feedback from their reviews is positive, with clients praising their communication skills and cost-effectiveness. Approximately 80% of reviewers highlight their responsiveness and quality of service. However, some suggest improvements in centralized training to enhance team scalability.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, clients have praised Uassist.ME for their quick and accurate data collection, highlighting impressive communication and work ethic. One client noted their effective collaboration through virtual meetings and timely project delivery. The overall sentiment is highly positive, with no significant areas for improvement mentioned. Clients appreciate the company's alignment with their values and culture, contributing to successful long-term engagements.Was this helpful?
4 of 5 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Services & Support for Medical Provider
5.0 — Uassist.ME provides follow-up calls to the customers of a healthcare product provider. The teammate calls each customer, reads from a prepared script and delivers daily progress reports on the Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Uassist.ME's cost-effectiveness and value for money. Many reviews highlight that their services have resulted in significant time savings and improved operational efficiency, with one client stating a return on investment of over ten times their expenditure. While some clients appreciate the affordability and quality of service, a few have noted inconsistencies in performance and communication. Overall, the sentiment regarding pricing and value is predominantly positive, with many recommending Uassist.ME for its reliable support.Was this helpful?
More responsive than most other service providers
Get in TouchUassist.ME is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$50,000+Undisclosed1,000 - 9,999American Fork, UT
Services provided
20% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +4 services15% Finance & Accounting Outsourcing (FAO)10% Content Moderation Services10% Data Annotation Services5% HR OutsourcingSee all 4 projectsROI CX Solutions is a Contact Center Services provider offering comprehensive Customer Support Services, including Inbound and Outbound Call Center operations. The company is praised for improving response times by over 25% and reducing callback wait times by more than 90%. Approximately 80% of reviews highlight their flexibility and efficiency in handling customer service needs, indicating strong operational impact and customer satisfaction enhancement.
1 of 3 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Medical Marijuana Co
4.5 — ROI CX Solutions manages a medical marijuana company's call center. They handle inbound calls from patients and make outbound reminder calls. The team also provides weekly reports and trains their Read moreWas this helpful?
Industry Experience
ROI CX Solutions has demonstrated expertise across several industries, including retail, medical, hospitality & leisure, and consumer products & services. Clients praised their responsiveness, professionalism, and ability to enhance operational efficiency. In retail, they excelled in issue resolution and communication. In medical, they improved patient experience and call handling metrics. In hospitality, they showcased flexibility and cost management, while in consumer products, they significantly reduced response times and elevated customer satisfaction. Overall, their strengths align well with organizations seeking effective support solutions in these sectors.
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Consumer products & services Medical Hospitality & leisure RetailWas this helpful?
More responsive than most other service providers
Get in TouchROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+$200 - $300 / hr10 - 49San Antonio, TX
Services provided
35% Advertising25% Pay Per Click15% Sales Outsourcing +3 services10% Direct Marketing10% Marketing Strategy5% Social Media MarketingSee all 32 projectsImpactable is a digital marketing agency specializing in LinkedIn and Google Ads management, focusing on B2B lead generation and brand visibility. The company consistently receives positive feedback, with over 90% of reviews highlighting their strategic acumen, responsiveness, and proficiency in campaign optimization. Clients commend their ability to deliver measurable outcomes, such as increased CTRs, leads, and brand engagement, while providing exceptional project management and communicative transparency.
Reviews mention Timely
Clients consistently praised Impactable for their timely delivery and effective project management. For instance, one Marketing Manager noted that Impactable 'provided regular bi-weekly campaign updates' and always 'delivered on time,' ensuring clear communication throughout the engagement. Another review highlighted that 'everything was delivered on time, with care and precision.' Overall, the sentiment regarding timeliness is overwhelmingly positive, with multiple clients appreciating the agency's responsiveness and ability to meet project deadlines without compromising quality.-
LinkedIn Social Media Marketing for Digital Agency
5.0 Apr 24, 2023Impactable’s timeliness is excellent. We communicate through virtual meetings and LinkedIn messages. Getting in contact with Impactable is easy, and we can reach them anytime because they’re always online running campaigns.
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LinkedIn Ad Strategy for Amazon Management Agency
5.0 Mar 28, 2023Impactable reported to eSpark weekly via email and included a video report and a dashboard with all our trackable metrics. They were always on time, and if we needed anything or had questions unrelated to the weekly emails, they were quick to respond with detailed explanations.
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LinkedIn Sales Strategy for Web Dev Agency
5.0 Apr 25, 2022The speed and knowledge of Impactable were impressive. Things happened quickly and effectively!
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LinkedIn Marketing Services for On-Demand Talent Platform
4.5 Nov 3, 2025Impactable were very responsive to our needs and always met project timelines.
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Lead Generation for Software Company
4.5 Dec 4, 2025Impactable consistently delivers on time and is able to pivot quickly to new ideas and experiments when required to do so. We communicate via virtual meetings, emails, and messaging apps.
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8 of 11 reviews are 5 stars$50,000 – $199,999 avg. project costRead 11 Recent ReviewsReviewed 11 times in the past 6 months
Recent reviews for Impactable indicate a highly positive sentiment among clients, highlighting their expertise in LinkedIn advertising and effective project management. Clients praised their responsiveness and strategic insights, with one noting a 20x ROI from campaigns. Specific feedback includes their ability to generate measurable leads and enhance brand visibility, as well as their thorough communication and timely delivery of services. Overall, clients express satisfaction with the results and the collaborative approach of the Impactable team.Was this helpful?
Industry Experience
Impactable has garnered positive feedback across various industries, notably in technology, business services, and manufacturing. Clients commend their expertise in LinkedIn advertising, lead generation, and data-driven strategies. The overall sentiment reflects strong project management, timely delivery, and effective communication, leading to enhanced brand awareness and lead conversion. Clients in the healthcare and energy sectors also highlight their adaptability and strategic guidance. Potential clients in these industries can expect a proficient partner in digital marketing and advertising.
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Energy & natural resources Advertising & marketing Software Consulting Healthcare Research Design Other industries IT Services Human Resources Business services Information technology Cleaners ManufacturingWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
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$1,000+< $25 / hr50 - 249Mentor, OH
Services provided
45% Call Center Services40% Customer Service Outsourcing15% Sales OutsourcingSee all 5 projectsVer-A-Fast is a company specializing in Contact Center Services, offering both Inbound and Outbound Call Center solutions, including Customer Support Services and Telephonic Support. Feedback highlights their efficient project management and alignment with client values, with 100% on-time delivery and a high retention rate of call center representatives. Approximately 85% of surveyed clients note service level goals are consistently met, and they praise the customizable nature of Ver-A-Fast’s services.
Reviews mention Great team
Clients consistently praise the team at Ver-A-Fast for their exceptional support and partnership. One client noted, 'This team was an absolute joy to work with over the years,' highlighting their proactive communication and reliability. Another remarked on the customizable nature of their programs, stating, 'We have worked with many vendors in our space, and this team was the best!' Overall, the sentiment reflects a strong appreciation for the team's effectiveness and dedication.-
Call Center Services for Mattress Retailer
5.0 Jan 13, 2026YES! This team was an absolute joy to work with over the years, and I never had to worry about anything. They constantly stayed on top of things and were the best partners to have. We have worked with many vendors in our space, and this team was the best!
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4 of 4 reviews are 5 stars4 new reviews for Call Center Services services$200,000 – $999,999 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the last six months, Ver-A-Fast has received positive feedback for their effective customer service solutions, with clients noting improved response times and high connection rates. One client praised their ability to meet service and revenue goals consistently, while another highlighted their efficient project management and low turnover among representatives. Overall, clients value their flexibility and the ease of working with Ver-A-Fast, although some noted minor areas for improvement regarding order accuracy.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Ver-A-Fast's strong value for money, noting their competitive pricing and alignment with client needs. One reviewer stated they chose Ver-A-Fast for their 'good value for the cost' and another emphasized that their 'pricing fit our budget.' Overall, feedback indicates satisfaction with the cost-effectiveness of their services, which have led to improved operational efficiency and revenue growth for clients.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$10,000+$50 - $99 / hr10 - 49Willoughby, OH
Services provided
10% Call Center Services70% Demand Generation Marketing10% Market Research +1 service10% Sales OutsourcingSee all 8 projectsJMS Elite is a company specializing in outbound and inbound call center services, providing lead generation and telephonic support to enhance sales efforts. Reviews indicate a high level of client satisfaction, with approximately 100% positive feedback highlighting their expertise in managing contact center services and their impressive ability to understand client needs and target markets effectively. Their calm, responsive approach and long-standing team have been particularly praised by clients.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Over the past six months, client feedback for JMS Elite reflects a strong sentiment of satisfaction, highlighting their effective lead generation strategies that boosted response rates from 3.5% to 9% and generated $10M in projects. Clients appreciate the high-quality deliverables, professional communication, and strategic guidance provided by senior partners. Notably, their deep understanding of client businesses fosters a collaborative environment. However, some clients noted limitations in scaling for high-volume, transactional environments.Was this helpful?
4 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Voice Services for High-Tech Services Company
5.0 — JMS Elite provided voice services for a high-tech services company. Their team received an in-depth training, contacted the partner's targets through phone calls, and reported their efforts on a Read moreWas this helpful?
Industry Experience
JMS Elite demonstrates expertise across various industries including Advertising & Marketing, Insurance, Energy & Natural Resources, Manufacturing, IT Services, and others. Feedback highlights their strengths in lead generation, personalized service, and high-quality business development representatives. Clients commend their strategic approach and ability to boost engagement metrics significantly. Overall, sentiment is highly positive, particularly in B2B sectors, making JMS Elite a strong candidate for organizations seeking targeted outreach and demand generation.
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Manufacturing IT Services Energy & natural resources Insurance Advertising & marketing Other industries SoftwareWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr10 - 49Reno, NV
Services provided
75% Sales Outsourcing25% Direct MarketingSee all 6 projectsSalesPro Leads is a telemarketing and lead generation company specializing in Contact Center Services and Customer Support Services. They consistently deliver leads and set appointments, maintaining a high level of professionalism and responsiveness. The reviews indicate a 100% satisfaction rate, with clients impressed by their adaptive approach and transparency, including call recordings and detailed reports.
Reviews mention Results-oriented
The feedback regarding SalesPro Leads highlights a strong results-oriented approach. Clients noted the effective generation of qualified meetings and a positive meeting-to-opportunity rate. Specific praise was given for their responsiveness and adaptability to client needs, as well as the impressive outcomes achieved, including total meetings set and cost efficiency. Overall, the sentiment is highly favorable, with clients emphasizing the value derived from their services and the successful achievement of project goals.-
Lead Generation Services for AI Company
5.0 Jan 30, 2025The measurable outcomes from the project that demonstrate progress or success include total meetings set, meetings occurred, meeting-to opportunity rate, and cost per pipeline. The results we have achieved are impressive, showcasing their results-oriented approach.
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2 of 3 Call Center Services reviews are 5 starsUnknown avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Telemarketing & Appt. Setting for Managed IT Services Company
5.0 — Assisting with lead generation, SalesPro Leads has been overseeing telemarketing efforts for a business. They also set appointments with the prospects and help with database management. Read moreWas this helpful?
Industry Experience
SalesPro Leads has demonstrated expertise across various industries, including Insurance, Information Technology, Telecommunications, and IT Services. Clients praised their strong lead generation capabilities, responsiveness, and the ability to adapt to specific business needs. Feedback reflects a positive sentiment, highlighting their effectiveness in setting qualified meetings and generating sales pipelines. Companies in these sectors seeking reliable lead generation and appointment-setting services would find SalesPro Leads to be a valuable partner.
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Information technology IT Services Insurance TelecommunicationsWas this helpful?
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This provider is available in 5 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Phoenix Standard Time (PNT)
- Mountain Standard Time (MST)
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$25,000+$100 - $149 / hr10 - 49Portland, OR
Services provided
20% Digital Strategy20% Ecommerce Marketing20% Performance Marketing +2 services20% Product Marketing20% Sales OutsourcingSee all 3 projectsBrandwoven - Leading Amazon Agency for Premium Brands is a comprehensive Amazon management agency specializing in tailored solutions for premium brands across various industries. The reviews highlight their exceptional ability to drive double-digit revenue growth and improve profitability, with 100% of clients praising their tailored approach. Clients appreciate their on-time delivery and excellent communication, with occasional slow responsiveness noted during periods of rapid growth.
Industry Experience
Brandwoven has demonstrated strong expertise in the Sports, Manufacturing, and Other Industries, delivering tailored Amazon management solutions that foster revenue growth and operational efficiency. Clients from the Sports sector noted significant revenue increases and stellar communication, while Manufacturing clients praised their ability to streamline Amazon marketplace operations. Overall, feedback highlights Brandwoven’s customization capabilities and in-depth Amazon knowledge, making them a suitable partner for businesses seeking specialized support in these industries.
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Sports Other Industry ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Brandwoven for providing excellent value for money, highlighting their tailored solutions and alignment with client needs. One client noted, 'good value for cost,' while another praised their ability to deliver on time and within budget. Overall sentiment reflects strong satisfaction, with feedback indicating that Brandwoven's services have led to significant revenue growth and improved profitability, reinforcing their reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 5 time zones:
- Hawaii Standard Time (HST)
- Alaska Standard Time (AKST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$10,000+Undisclosed50 - 249Tampa, FL
Services provided
40% Sales Outsourcing20% Account-Based Marketing15% Direct Marketing +2 services15% Marketing Strategy10% Demand Generation MarketingSee all 3 projectsClarify is a strategic business development and market entry consultancy that specializes in lead generation, sales pipeline development, and market analysis for fintech and enterprise clients. Across their reviews, 100% of clients praise Clarify's timely delivery, effective communication, and detailed documentation. Their expertise in generating qualified opportunities and providing market insights is consistently highlighted, with no major areas for improvement noted by clients.
Reviews mention Detail-oriented
Clients have consistently highlighted Clarify's detail-oriented approach, particularly in their structured reporting and proactive communication. One client noted the 'attention to detail in how they documented and reported on each interaction,' which fostered trust and facilitated informed decision-making. Additionally, the regular alignment calls provided 'genuine insight' into customer responses, showcasing Clarify's commitment to transparency and thoroughness. Overall, client sentiment reflects strong satisfaction with Clarify's meticulousness in project management.-
Account-Based Marketing & Lead Gen for Fund Operations Co
5.0 Jun 10, 2026Each session gave us clear visibility into outreach metrics (email open rates, call connection rates, significant engagements, and meetings booked) alongside detailed notes on individual leads and the reasoning behind targeting decisions. The reporting was consistent and well-organised, making it easy to stay informed without having to chase updates. Their attention to detail in how they documented and reported on each interaction made it easy to trust the process and act on what we were hearing.
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Industry Experience
Clarify has demonstrated expertise in the Financial Services and Information Technology sectors. In Financial Services, they excelled in market exploration and lead generation for fintech and digital payments platforms, receiving positive feedback for their strategic insights and ability to drive substantial pipeline growth. Their work in Information Technology, particularly with ABM strategies for a fund operations platform, highlighted their strengths in market understanding and transparent project management. Overall, Clarify is well-suited for clients in the fintech and tech industries seeking growth and market entry support.
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Financial services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Clarify for their competitive pricing and the value they deliver. One client noted that pricing fit their budget, while another emphasized the significant return on investment, attributing $36 million in pipeline to their efforts. Overall sentiment reflects satisfaction with the cost-effectiveness of the services, with clients appreciating the transparency and collaborative approach that enhanced perceived value.Was this helpful?
See All Locations (2)Tampa, FL
610 East Zack Street, STE 630
Tampa, FL 3360250 - 75
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
10% Call Center Services50% Back Office Outsourcing20% Customer Service Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingSee all 31 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in operational support, administrative tasks, and virtual assistance. Reviews reflect overwhelmingly positive feedback, with 100% of clients praising their reliability, responsiveness, and project management capabilities. Clients consistently highlight the company's ability to improve workflow efficiency and meet deadlines, with multiple reviews noting their high level of professionalism and accountability.
13 of 13 reviews are 5 stars$10,000 – $49,000 avg. project costRead 13 Recent ReviewsReviewed 13 times in the past 6 months
In the last six months, clients have praised The Hour - Back Office and Virtual Assistant Services for their reliability, attention to detail, and timely delivery. One client noted improved accuracy in financial records and reduced routine task time, while another highlighted enhanced loan processing turnaround. The overall sentiment is overwhelmingly positive, with multiple clients emphasizing effective communication and the adaptability of their team. No significant areas for improvement were identified, indicating high client satisfaction.Was this helpful?
Industry Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across various industries including Insurance, Information Technology, Financial Services, eCommerce, Advertising & Marketing, and Business Services. Clients commend their reliability, responsiveness, and the ability to enhance operational efficiency, particularly in insurance-related tasks such as quoting and policy administration. Overall, feedback reflects a highly positive sentiment, with clients noting the provider's strong communication skills and adaptability, making them a suitable partner for firms seeking operational support.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Pharmaceuticals Human Resources Real estate Software eCommerce Business services Retail Financial services Information technology InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend The Hour - Back Office and Virtual Assistant Services for their competitive pricing and exceptional value for money. A manager from Integrity Insurance noted that their pricing fit their budget while delivering significant business improvements. Similarly, the CTO of Harvest MSP emphasized the good value for cost and responsiveness of their team. Overall, feedback reflects a strong sentiment that The Hour offers reliable, efficient services at affordable rates, making them a solid choice for various operational needs.Was this helpful?
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This provider is fluent in 5 languages:
- English
- Spanish
- Dutch
- French
- Hindi
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
10% Call Center Services55% Customer Service Outsourcing15% Data Annotation Services +2 services10% Back Office Outsourcing10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a Contact Center Services provider specializing in inbound call handling, Customer Support Services, and telephonic support across diverse industries. With a focus on professionalism and value, 100% of clients praise their agents' ability to manage inquiries efficiently and represent brands positively. Their well-organized project management and consistent service delivery have contributed to faster response times and improved customer satisfaction.
Reviews mention Easy to work with
The sentiment regarding the ease of collaboration with Top Customer Service is overwhelmingly positive. Clients consistently highlight their strong project management and responsiveness, stating that communication was clear and that the team was easy to work with. For instance, one client noted the service felt 'easy and stress-free,' while another emphasized that the team 'adjusted well when our workflow or priorities changed.' Overall, clients express high satisfaction with the professionalism and reliability of the service.-
Customer Service Outsourcing for Ghostwriting Company
5.0 Jun 24, 2025Our project manager has been our point of contact since our onboarding, and he's easy to work with, and the reason we started working with Top Customer Service. We use monday.com for project management because it accommodates our industry, and RingCentral for calls.
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Customer Service Outsourcing for Digital Agency
5.0 Jul 9, 2025Since the onboarding process, our project manager has been reporting directly to us, and he is easy to work with, and that is why we began collaborating with Top Customer Service. We employ monday.com to manage our projects since it fits our business and RingCentral to make a call.
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Call Center & Customer Support for Registration Services Co
5.0 Jul 18, 2025Top Customer Service's agents are professional. They know what they're doing, and working with them is easy. We don't have to tell them many things. Once we give the team the documentation and procedures, they follow them.
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Customer Service Outsourcing for Automotive Detailing Co
5.0 Dec 18, 2025They were easy to work with and adjusted well when our workflow or priorities changed. It took a short period to fully align on our preferred tone of communication, but after that, the process became smooth.
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Customer Support Services for Renovation & Flooring Co
5.0 Dec 20, 2025The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. Working with them felt easy and stress-free.
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19 of 19 reviews are 5 stars6 new reviews for Call Center Services services$50,000 – $199,999 avg. project costRead 19 Recent ReviewsReviewed 19 times in the past 6 months
In the last six months, clients have consistently praised Top Customer Service for their professionalism and effective communication. Reviews highlighted their ability to improve response times and reduce missed inquiries across various industries, including legal and construction. One client noted a 50% improvement in parent inquiry response times, while another emphasized the enhanced clarity and organization in customer interactions. Overall, clients expressed high satisfaction, with only minor suggestions for more proactive engagement in strategy discussions.Was this helpful?
12 of 12 Call Center Services reviews are 5 stars7 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 12 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for eCommerce Products Brand
5.0 — Top Customer Service provided customer support services for an eCommerce products brand. Their tasks included handling order inquiries, live chat, returns processing, and post-purchase support. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
10% Call Center Services30% Back Office Outsourcing30% Content Writing Services +3 services10% Accounting10% Search Engine Optimization10% Social Media MarketingSee all 72 projectsTop Virtual Assistant is a customer support services company specializing in call handling, inbound and outbound call centers, and telephonic support. With a 95% positive feedback rate, clients commend their flexibility, professional approach, and seamless integration into existing workflows. Approximately 80% of reviews highlight their ability to improve efficiency and customer communication, underscoring their role as a reliable extension of client operations.
Reviews mention Easy to work with
Clients consistently express satisfaction with Top Virtual Assistant, highlighting their professionalism and responsiveness. One client noted, "They were professional, responsive, and easy to work with every step of the way," while another emphasized their availability and consistent support. The overall sentiment reflects that the team effectively adapts to client needs and significantly improves operational efficiency, making them a reliable partner for various administrative tasks.-
Back Office & Call Center Services for Real Estate Company
5.0 Aug 5, 2025The team has saved us a lot of time. If they weren’t there, I’d be sitting in the office and on the portal. They’ve made our lives easier and saved us a lot of time and money. Top Virtual Assistant is always available and consistently works for us.
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Administrative Support for Construction Company
5.0 Dec 19, 2025Communication was clear and consistent. The Top Virtual Assistant team delivered work on time, asked questions when needed, and adapted to our workflow. They were professional, responsive, and easy to work with every step of the way.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.Was this helpful?
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This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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See All Locations (7)Philadelphia, PA
1700 Market Street
Philadelphia, PA 1910310 - 15
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a company specializing in Contact Center Services, particularly focusing on outbound call center and appointment scheduling. The reviews reflect an overwhelmingly positive sentiment, with clients highlighting their professionalism, consistency, and ability to deliver qualified leads and appointments. Approximately 90% of the reviewers noted improved sales pipelines and conversion rates, emphasizing their effective telephonic support and customer service center capabilities.
7 of 7 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
In the past six months, clients have consistently praised Appointment Setter Online for their professionalism, effective communication, and ability to generate high-quality leads. Notable feedback includes a significant increase in scheduled appointments and improved lead qualification, as reported by clients from diverse industries. One client highlighted their persistence in follow-ups without being aggressive, while another appreciated their structured project management. Overall, the sentiment is overwhelmingly positive, with suggestions for more detailed performance analytics being a minor point of improvement.Was this helpful?
18 of 19 Call Center Services reviews are 5 stars10 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 19 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Services & Sales Outsourcing for Resume Writing Co
5.0 — A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the Read moreWas this helpful?
Industry Experience
Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.Was this helpful?
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$1,000+< $25 / hr50 - 249New York City, NY
Services provided
10% Call Center Services40% Back Office Outsourcing20% Sales Outsourcing +2 services20% Search Engine Optimization10% Data Annotation ServicesSee all 61 projectsTask Virtual is a provider of Contact Center Services specializing in Customer Support Services, including Inbound and Outbound Call Centers. The company is highly praised for its ability to integrate seamlessly into clients' operations, offering empathetic and professional interactions. Reviews indicate a high satisfaction rate, with over 90% of feedback highlighting efficient communication, organizational skills, and consistency in service delivery.
2 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Virtual Assistant Services for Healthcare AI Company
5.0 — Task Virtual provided virtual assistant services for a healthcare AI company. The team handled phone inquiries, responded to patient emails, coordinated appointment scheduling requests, and managed Read moreWas this helpful?
Industry Experience
Task Virtual has received positive feedback across multiple industries, particularly in healthcare and information technology, where clients noted their expertise in patient support and administrative efficiency. In financial services and education, they demonstrated strong capabilities in enhancing online presence and operational efficiency. In consumer products and marketing, their strategic insights have driven significant traffic and customer engagement. Overall, clients commend their professional approach, responsiveness, and ability to tailor services to specific industry needs.
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Business services Arts, entertainment & music Information technology Advertising & marketing Beauty & Cosmetics IT Services Healthcare Legal Financial services Consumer products & services EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Task Virtual's cost-effectiveness and value for money, often noting that the pricing fits their budgets while providing substantial support. For example, one client appreciated the 'good value for cost' and stated that the partnership allowed their internal team to focus on strategic initiatives. Another client emphasized the savings of approximately $2,000 monthly due to Task Virtual's services. Overall, the sentiment is overwhelmingly positive, with many recommending the company for its reliable and efficient service.Was this helpful?
See All Locations (17)New York City, NY
119-11 28th Avenue
New York City, NY 113542 - 5
3472846666
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$1,000+< $25 / hr1,000 - 9,999Hollywood, FL
Services provided
10% Call Center Services45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO) +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 190 projectsRemote CoWorker is a company that specializes in providing a range of contact center services, including customer support and phone support, to businesses across various industries. Their reviews highlight a consistent level of satisfaction, with approximately 90% of clients praising their timely delivery and effective communication. Many reviewers, around 75%, commend their ability to align with company values and budgets while offering efficient administrative support and customer care services.
15 of 16 reviews are 5 stars3 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 16 Recent ReviewsReviewed 16 times in the past 6 months
Recent reviews of Remote CoWorker reflect a consistently positive sentiment among clients, highlighting their exceptional communication, project management, and responsiveness. Clients praised the proactive support and attention to detail provided by their virtual assistants, particularly noting improvements in productivity and operational efficiency. Specific feedback included appreciation for timely task completion and the ability to seamlessly integrate into existing workflows. Overall, clients expressed high satisfaction with the quality of service, making Remote CoWorker a recommended choice for businesses seeking reliable virtual assistance.Was this helpful?
20 of 21 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO & Call Center Services for Educational Provider
4.0 — Remote CoWorker provides BPO and call center services for an educational provider. They currently provide 12 resources who help the client with data analytics, data management, and end user support. Read moreWas this helpful?
Industry Experience
Remote CoWorker has received positive feedback across various industries, notably in medical, arts, education, and real estate. Clients commend their efficiency, proactive communication, and strong organizational skills. In the medical sector, they excelled in administrative tasks, enhancing productivity. The arts and entertainment industry benefited from their marketing support, leading to increased engagement. Overall, Remote CoWorker demonstrates expertise in providing tailored virtual assistance, making them a strong fit for businesses seeking operational efficiency in these sectors.
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Medical Arts, entertainment & music Sports Education Franchises Advertising & marketing Real estate Legal Business services Automotive Plumbing Other industries Energy & natural resources Information technology Consumer products & services Media Contracting Manufacturing Hospitality & leisure Insurance eCommerce HVAC Financial services Retail Food & BeverageWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Gilbert, AZ
Services provided
10% Call Center Services25% Back Office Outsourcing20% Employer of Record (EOR) Services +4 services15% Customer Service Outsourcing10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a provider of Contact Center Services, excelling in Customer Support Services and both Inbound and Outbound Call Center operations. The overall feedback highlights their professionalism, with 100% of reviewers appreciating their reliability and responsiveness. The company is particularly praised for its positive culture, with 83% of reviewers commending their cheerful and proactive communication. They maintain high customer satisfaction levels, demonstrated by consistent CSAT score improvements. Unity Communications is commended for their adaptability and the ability to deliver value-added telephonic support.
Reviews mention Detail-oriented
Clients consistently highlight Unity Communications' attention to detail as a significant strength. One reviewer noted their 'responsiveness and attention to detail' as particularly impressive, emphasizing how the team is well aware of their roles and responsibilities. This detail-oriented approach contributes to high customer satisfaction and effective collaboration across multiple projects, reflecting an overall positive sentiment regarding the company's meticulousness.-
BPO for PPO Management Consultancy Firm
5.0 Jul 29, 2021Unity Communications is very quick-paced and detailed, so it’s definitely been a positive experience. I do audits on their work, and since November, I’ve never had to tell them the same thing twice. There’s nothing I could say that they should improve because they’re always willing to work — they even ask for extra hours whenever needed.
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IT Services for Telecommunications Company
5.0 Apr 23, 2021Everyone at Unity Communications is aware of their role, and knows exactly what needs to be done to succeed. Their responsiveness and attention to detail are impressive.
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Customer Service & Back-Office Outsourcing for Telecomms Co
5.0 Mar 10, 2025They have a very detailed hiring process. I feel like I know who I want to hire before I even speak with the candidates because of the detailed package we receive for each candidate.
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6 of 7 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support Services for Private Equity Group
5.0 — Unity Communications is providing customer service support for a private equity group’s recently acquired companies. They’ve also helped the client migrate their CRM to HubSpot and their phone Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Unity Communications as a cost-effective solution, with many reviews noting that their pricing aligns well with budgets while delivering high value. For instance, one client emphasized that Unity's services provided 'double the effectiveness and efficiency for a fraction of the cost.' Overall sentiment reflects satisfaction with the balance of affordability and quality, as several clients noted that the value received exceeded their expectations, making Unity a preferred choice for various operational needs.Was this helpful?
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$5,000+< $25 / hr250 - 999Dallas, TX
Services provided
50% Call Center Services35% Customer Service Outsourcing10% Accounting +1 service5% Marketing StrategySee all 3 projectsAfrishore BPO is a business process outsourcing company specializing in lead generation, customer service, and back-office functions. Across their reviews, clients consistently praise their professionalism, timely delivery, and alignment with company values, with 100% reporting satisfaction and no areas for improvement. Approximately 67% of reviews highlight their excellent project management and communication skills.
Reviews mention Professional
Clients have consistently praised Afrishore BPO for their professionalism and results-oriented approach. One COO noted their impressive ability to deliver on time while managing communications effectively. The company's strong alignment with client values and culture has also been highlighted, contributing to a positive working relationship. Overall, the sentiment surrounding their professionalism is highly favorable, with no noted areas for improvement.-
Sales Outsourcing & Lead Generation for Data Science Company
5.0 Mar 6, 2026We were impressed with Afrishore BPO’s professionalism and results-oriented approach.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Afrishore BPO's competitive pricing and excellent value for money. One COO noted their pricing fit within budget while providing impressive results and professionalism. Similarly, a CEO emphasized that Afrishore's services met benchmarks for cost-effectiveness and quality. A founder of a fitness startup appreciated their good value for cost and alignment with company values. Overall, feedback reflects satisfaction with the balance of cost and service quality.Was this helpful?
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This provider is fluent in 6 languages:
- English
- French
- Portuguese
- German
- Italian
- Dutch
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See All Locations (2)Dallas, TX
4615 Briar Oaks Circle
Dallas, TX 752872 - 5
+27 101 095 888
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$5,000+< $25 / hr1,000 - 9,999Savannah, GA
Services provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Services provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Personable
Clients have consistently praised Hugo for their personable approach, which has notably simplified agent training and fostered strong relationships. One client emphasized that Hugo's unique style distinguishes them from typical BPOs, enhancing operational efficiency and allowing for a greater focus on business growth. Overall, the sentiment reflects a high level of satisfaction with Hugo's ability to connect and communicate effectively with their teams.-
BPO & Customer Service Support for Financial Services Co
4.5 Jun 27, 2024The personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr50 - 249Chicago, IL
Services provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingSee all 16 projectsHit Rate Solutions is a Contact Center Services company that offers Inbound and Outbound Call Center solutions, Customer Support Services, and Telemarketing Services. Reviews on Clutch.co generally highlight their professionalism, responsiveness, and cost-effectiveness, with approximately 85% of customers praising their rapid project handling and efficient communication. Additionally, 70% of reviewers commend their value for money.
Reviews mention Well-organized projects
Clients consistently highlight the company's ability to manage well-organized projects. One client noted their 'efficiency' and 'good care' in operations, emphasizing the company's strong organizational skills. Additionally, the service provider is recognized for their effective communication and customer service, contributing to a successful collaboration that has reportedly saved clients significant costs, with one client stating a 40% reduction in expenses related to management in Asia.-
Order Processing Support for Entertainment Company
4.5 Aug 12, 2017They have efficiency, good care in what they do, and are well organized. The last five months or so, since March 2017, and we still use them.
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Industry Experience
Hit Rate Solutions has demonstrated expertise across various industries including financial services, real estate, dental, consulting, and consumer products. Clients highlight their strengths in lead generation, customer service, and project management. The overall sentiment is positive, emphasizing their reliability, professionalism, and cost-effectiveness. Companies in financial services and real estate particularly noted successful outcomes, while those in dental and consulting appreciated their tailored support. Potential clients in these sectors can expect effective solutions tailored to their specific needs.
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Arts, entertainment & music Financial services Healthcare Real estate Consulting Consumer products & services Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Hit Rate Solutions offers excellent value for money, with several emphasizing that the pricing aligns well with their budgets. One client noted, 'Pricing fit our budget,' while another highlighted, 'Good value for cost.' Overall sentiment is positive, with clients appreciating the efficient service and responsiveness, which enhances their perception of the company's cost-effectiveness. The quality of work for the price is frequently described as impressive, reaffirming the company's reputation for delivering value.Was this helpful?
$640 The package includes 80 hours 3,500 calls $1,200 The package includes 160 hours 3,500 calls $0 Didn’t Find the Right Package for You? Contact usView PackagesCall Outsourcing Services Pricing
Select from ready-made call center packages for common business needs. Or get a customized quote tailored to your unique requirements. Mix and match services to build the ideal support solution.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Services provided
10% Call Center Services60% Sales Outsourcing20% Customer Service Outsourcing +1 service10% Back Office OutsourcingSee all 119 projectsCallbox is a comprehensive Contact Center Services provider specializing in lead generation, telemarketing, and appointment setting, with a focus on B2B markets. The company is praised for its professionalism, efficient customer engagement, and multi-channel outreach capabilities. Approximately 70% of reviewers highlight Callbox's effective project management and timely communication, while some suggest improvements in pricing flexibility and market-specific effectiveness.
Reviews mention Experienced
Overall sentiment towards Callbox reflects a strong appreciation for their extensive experience and effective service delivery. Clients noted their professionalism and ability to understand specific needs, as highlighted by a commercial manager who praised Callbox for proposing optimal options. A CMO emphasized their structured approach and responsiveness, leading to measurable outcomes. However, some clients suggested improvements in service flexibility and the inclusion of diverse language capabilities in their team. Overall, the feedback indicates a positive experience with a few areas for enhancement.-
Lead Generation for Global Trade & Service Provider
4.5 Nov 7, 2022We were impressed by their long-time experience and willingness to bring value to both sides.
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Demand Generation Services for SaaS Company
5.0 Oct 19, 2022Callbox is an experienced demand generation company. They have honed their processes, skills, and team to be very effective. For a small company like AutoPylot with limited resources, Callbox was exactly the full-service 'engine' we needed to get connected to our prospective customers.
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Digital Marketing for Software Dev Company
5.0 May 20, 2022They are experienced and knowledgeable in ITSM as well as Software development.
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Lead Generation for Digital Solutions Provider
4.0 Jul 20, 2021I am impressed with their campaign delivery and campaign management experience. Pretty structured.
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29 of 57 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 57 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Software Company
5.0 — Callbox is in charge of developing a software company's digital presence in the Asia-Pacific region. The team has been hired for their structured approach and strong database. Read moreWas this helpful?
Industry Experience
Callbox has demonstrated robust expertise in various domains, including Information Technology, Manufacturing, Financial Services, and Healthcare. Clients commend their proficiency in lead generation, appointment setting, and market expansion. Notably, the IT and Healthcare sectors reflect high satisfaction rates, emphasizing quality leads and effective outreach strategies. Overall, sentiment across industries is positive, with clients appreciating Callbox's adaptability, communication, and capacity to drive measurable results.
Read All ReviewsSelect Industry to see insights
Chemicals & Biotechnology Transportation Information technology Software Healthcare Manufacturing Design Supply Chain, Logistics, and Transport Financial services Business services Other Industry Consulting Advertising & marketing Telecommunications Logistics & Supply Chain Construction Government Media Arts, entertainment & music IT Services Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Client feedback highlights Callbox's competitive pricing and strong value for money, with many noting positive returns on investment. Clients like the CEO of a healthcare IT startup reported a 400% increase in appointments, while others praised the high quality of leads generated. The sentiment is overwhelmingly positive, with clients appreciating the efficiency and effectiveness of the services provided, although some desire more flexible pricing options. Overall, Callbox is seen as a cost-effective solution for lead generation.Was this helpful?
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$5,000+$100 - $149 / hr10 - 49Dover, DE
Services provided
60% Sales Outsourcing25% Email Marketing15% CRM Consulting and SISee all 20 projectsFunnel Bakers is a digital marketing agency specializing in lead generation and sales funnel optimization. Their services are consistently praised for enhancing lead flow, conversion rates, and tracking accuracy. Clients commend their ability to transform rough ideas into effective funnel assets quickly and with precision. While 88% of reviewers appreciate their efficiency and responsiveness, some suggest more proactive communication during project stages.
Reviews mention Proactive
The overall sentiment regarding proactivity at Quill-qy, Inc. is highly positive. Clients noted their impressive responsiveness and willingness to go the extra mile to achieve project goals. One client highlighted their proactive approach in optimizing outreach strategies, resulting in increased reply rates and qualified leads. Another emphasized their consistent communication and the proactive management of campaigns, which contributed to a seamless collaboration. Overall, clients appreciated the team's initiative and strategic input beyond the initial project scope.-
Digital Marketing Strategies for Consulting Company
5.0 Sep 3, 2020The proactiveness and responsiveness of the company were impressive. These values are hard to find these days. However, Quilqy is always willing to make an extra step to have the job done and get the best conversion out of its efforts.
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Outbound Campaign Management for Business Valuation SaaS Co
5.0 Jul 5, 2025On top of that, they’ve proactively helped improve alignment with our marketing team, even though that wasn’t part of the original scope. We’re very impressed with the results and plan to continue the collaboration. Quill-qy, Inc.’s project management has been outstanding. They’ve delivered everything on time, are highly responsive, and adapt quickly to our needs and feedback.
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CRM Dev & Lead Generation for Web3 Protocol Co
5.0 Jul 16, 2025The team demonstrated strong project management throughout the engagement. They maintained a structured weekly cadence, combining proactive status updates with performance reporting and strategic planning.
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Industry Experience
Funnel Bakers demonstrates strong expertise in the Advertising & Marketing sector, with positive feedback highlighting their effectiveness in lead generation, funnel optimization, and project management. Clients consistently report improved lead flow and conversion rates. Additionally, they have made notable impacts in various other industries, including Fintech, Information Technology, and Event Management, where their capabilities in automation, outreach strategies, and creative solutions received commendation. Overall sentiment is highly favorable, indicating a robust alignment with clients' objectives across multiple sectors.
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Engineering Information technology Chemicals & Biotechnology Software Financial services Other Industry Advertising & marketing Other industries ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Funnel Bakers' competitive pricing and strong value for money. One executive noted, "Pricing fit our budget," while another emphasized, "Good value for cost." Overall, the sentiment reflects satisfaction with the deliverables relative to the investment, with multiple clients reporting improved lead generation and conversion rates. However, some suggested that more proactive communication during the project could enhance the experience further.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Russian
- Ukrainian
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UndisclosedUndisclosed50 - 249Tampa, FL
Services provided
60% Call Center Services40% Customer Service OutsourcingSee all 24 projectsAnswerFirst is a company specializing in Contact Center Services, focusing on inbound call handling and customer support. The reviews indicate that 100% of feedback highlights their reliability, efficiency, and cost-effectiveness. However, some feedback suggests potential improvement in customer interaction quality, with roughly 25% mentioning this aspect. Overall, clients appreciate their ability to save time and money while offering dependable telephonic support.
Reviews mention High-quality work
The reviews indicate a strong sentiment of high-quality work from the service provider. Clients highlighted the provider's ability to deliver excellent quality, with one noting they save thousands of dollars monthly. The feedback emphasizes trustworthiness and a competent team, with a client specifically stating, 'They deliver a great quality of work.' Overall, the sentiment regarding quality is overwhelmingly positive, although suggestions for improved attention were noted.-
General Inbound Services for Manufacturing Company
4.0 Dec 22, 2017They deliver a great quality of work. They provide good quality, are a good team, and I can trust them.
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7 of 24 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 24 ReviewsCall Center Services PROJECT HIGHLIGHT
Innovative and Reliable Answering Service for Hospitality Industry
5.0 — Read moreWas this helpful?
Industry Experience
AnswerFirst is well-regarded across various industries, including Manufacturing, Information Technology, Legal, Hospitality, Gaming, Financial Services, Telecommunications, and Retail. Reviewers consistently highlight their strengths in reliability, quality of service, and cost savings, often describing them as trustworthy partners. The overall sentiment is positive, with clients noting significant improvements in call handling and customer satisfaction. Their services appear particularly beneficial for businesses requiring efficient call management and customer support solutions.
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Manufacturing Information technology Legal Hospitality & leisure Other industries Gaming Financial services Energy & natural resources Telecommunications RetailWas this helpful?
More responsive than most other service providers
Get in TouchAnswerFirst is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
70% Call Center Services30% Customer Service OutsourcingSee all 16 projectsGo Answer specializes in Contact Center Services, offering Inbound and Outbound Call Center solutions. The company garners predominantly positive feedback, with clients praising their professionalism and responsiveness. Over 80% of reviewers highlight their effective customer support and cost savings, while a few note areas for improvement such as enhanced bilingual support and better training disclosures.
Reviews mention Easy to reach
Clients consistently praise Go Answer for their exceptional accessibility and responsiveness. One reviewer highlighted the account manager's availability, noting that calls were answered even at 10 PM, demonstrating a commitment to client needs. The overall sentiment reflects a high level of satisfaction with communication, as clients reported same-day changes and rapid responses, often within an hour. This strong emphasis on being easy to reach contributes significantly to their positive reputation.-
Call Center Service for Bank
5.0 Aug 18, 2021My account manager Michelle Adamo is always there to help and immediately implements my requests with her team. Outstanding communication and response. Same-day changes and usually I can get a response within an hour of contact if requested at a reasonable time of day. Their willingness to go the extra mile and their overall responsiveness are impressive.
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4 of 16 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 16 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Service for Law Firm
5.0 — A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of Read moreWas this helpful?
Industry Experience
Go Answer has received positive feedback across several industries, notably legal, financial services, and hospitality. In the legal sector, clients appreciate the professionalism and empathetic communication, enhancing client relationships and lead conversions. Financial services clients commend their responsiveness and cost-effectiveness. The hospitality sector values their ability to manage high call volumes effectively. Overall, Go Answer demonstrates strengths in reliability and customer service, making them a suitable partner for businesses seeking quality support in these industries.
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Legal Financial services Other industries Hospitality & leisure Real estate Business services Retail EducationWas this helpful?
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Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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$25,000+Undisclosed50 - 249Troutman, NC
Services provided
15% Call Center Services25% Demand Generation Marketing25% Sales Outsourcing +2 services20% Account-Based Marketing15% Digital StrategySee all 5 projectsDemandZEN is a company specializing in outbound call center services, focusing on generating qualified opportunities through outbound sales and telemarketing services. The reviews indicate that 100% of clients appreciate their adaptability, communication, and timely delivery. While 67% of reviewers noted the impressive ability of DemandZEN to integrate with clients’ teams, some suggested improving the quality of meetings and attendance rates.
Reviews mention Timely
Overall, the feedback regarding DemandZEN's timeliness is highly positive. Clients noted that DemandZEN consistently delivers on time and often ahead of schedule, as highlighted by one client who mentioned they 'deliver ahead of schedule.' Another client emphasized their ability to schedule meetings with the right contacts promptly, contributing to a successful conversion rate. While one reviewer suggested improvements in meeting attendance, the overall sentiment reflects a strong reliability in meeting deadlines and maintaining effective communication.-
Meeting Booking Services for Tech Solutions Company
4.0 May 4, 2026DemandZEN has scheduled meetings that have been attended by the desired contacts, which have ultimately led to qualified opportunities. So far, we've had four meetings, and our conversion rate is 25%. DemandZEN has delivered on time so far. We communicate via virtual meetings.
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Meeting Scheduling for Training & Performance Support Co
5.0 May 6, 2026DemandZEN delivers ahead of schedule.
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Sales Outsourcing & Call Center Services for SaaS Company
5.0 Jun 3, 2026Describe their project management. Did they deliver items on time? How did they respond to your needs? on-time, always open to feedback.
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2 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Meeting Booking Services for Tech Solutions Company
4.0 — DemandZEN provides meeting booking services for a technology solutions company. The team is responsible for scheduling meetings and conducting initial research. Read moreWas this helpful?
Industry Experience
DemandZEN has demonstrated expertise across multiple industries, including Energy & Natural Resources, Insurance, Business Services, and Technology. Feedback highlights their strengths in communication, adaptability, and timely delivery, making them effective in generating qualified leads and enhancing business pipelines. Overall sentiment is positive, with clients noting significant impact on meeting generation and conversion rates. Organizations in high-consequence sectors, insurance, and technology can particularly benefit from DemandZEN's services.
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Insurance Other industries Energy & natural resources Business servicesWas this helpful?
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This provider is fluent in 1 language:
- English
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$5,000+Undisclosed250 - 999Dallas, TX
Services provided
15% Call Center Services25% Sales Outsourcing10% Account-Based Marketing +5 services10% Content Marketing10% Demand Generation Marketing10% Digital Strategy10% Email Marketing10% Marketing StrategySee all 23 projectsmemoryBlue - formerly Operatix, specializes in outbound call center services, offering sales development and generating qualified leads. Reviewers consistently praise the company's knowledge, responsiveness, and ability to adapt to changing client needs. Approximately 85% of reviews highlight their effectiveness in booking sales meetings and lead generation, while some note areas for improvement in team stability and internal best practices sharing.
Reviews mention Flexible
Operatix has received positive feedback regarding their flexibility in adapting to client needs. Clients noted that Operatix communicated effectively about project adjustments, emphasizing the importance of finding the right individuals over strict timelines. One client highlighted their ability to evolve project terms based on business needs, while another praised the team's adaptability during iterative processes. Overall, the sentiment surrounding Operatix's flexibility is overwhelmingly positive, reinforcing their capacity to act as an extension of their clients' teams.-
Lead Generation Services for Biometric Verification Co
5.0 May 24, 2023Aside from that, project management has been smooth, flexible and without issue. They aligned their strategy with ours, showcasing their adaptability. The communication was clear and adjustments were made as needed to meet project goals.
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Business Services for SaaS Company
5.0 Nov 7, 2022There is flexibility in how we decide to leverage their support and services - the terms of our agreement can evolve based on our business needs. I've been incredibly impressed with the high degree of care Operatix has for our prospects and customers. They are truly acting as an extension of our own team, and integrity of their work is reflective of our own company values.
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BPO Services for Software Development Company
5.0 Aug 5, 2022Their flexibility to adapt to our changing needs and their ability to hire very good agents were amazing.
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2 of 7 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Meeting Scheduling for XDR Company
5.0 — An XDR company hired memoryBlue (formerly Operatix)to assist in scheduling quality meetings for their sales reps. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Operatix's value for money, noting that their pricing aligns well with budgets while delivering impressive results. One client highlighted that Operatix's pricing fit their budget and provided good value, while another praised their 'risk/reward' model, which incentivizes performance. Overall, feedback indicates that Operatix's services exceed expectations regarding cost-effectiveness and quality, fostering strong partnerships and positive project outcomes.Was this helpful?
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This provider is fluent in 11 languages:
- English
- Spanish
- Arabic
- Portuguese
- Japanese
- German
- French
- Italian
- Polish
- Dutch
- Finnish
This provider is available in 2 time zones:
- Greenwich Mean Time (GMT)
- Central Standard Time (CST)
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Undisclosed< $25 / hr50 - 249Duluth, GA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingSee all 53 projectsMoneypenny USA (formerly VoiceNation) is a company specializing in Contact Center Services, offering solutions like Inbound and Outbound Call Centers, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction, with approximately 85% of feedback highlighting their effective communication and adaptability. However, some clients noted inconsistencies in service quality and communication.
Reviews mention Exceptional results
Clients have consistently praised VoiceNation for delivering exceptional results, noting that their service enhances professionalism and organization. One CEO remarked that their client base significantly grew due to VoiceNation's efficient call handling, stating, 'Clients love the service.' Additionally, the company's 24/7 availability and outstanding customer support were highlighted as impressive features, with clients appreciating the energetic and responsive nature of the team. Overall sentiment reflects high satisfaction and a strong recommendation for their services.-
24/7 Answering Services for Life Coaching Company
5.0 Feb 26, 2019Clients love the service, saying it makes us look professional and organized. Because of their service, our client base has grown quite a bit. We’d continue to use VoiceNation, even if they charged more.
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0 of 1 reviews is 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent feedback for Moneypenny USA indicates a generally positive sentiment, highlighting effective onboarding and initial customer service. Clients appreciate timely delivery of services, but some noted inconsistencies in ongoing support and communication. For instance, one client from James Drilling mentioned unexpected charges and a decline in service quality over time. Overall, while initial experiences are favorable, there are concerns regarding long-term service consistency.Was this helpful?
18 of 51 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 51 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Nonprofit Organization
5.0 — Moneypenny USA (Formerly Voice Nation) offers call center services to a government-fund nonprofit organization. They answer customer calls and send their information to the client so that they can Read moreWas this helpful?
Industry Experience
Moneypenny USA exhibits strong expertise across diverse industries, including construction, healthcare, business services, and real estate. Clients commend their responsive customer service, effective call management, and ability to adapt to specific operational needs. The overall sentiment is positive, highlighting their impact on improving client communication and operational efficiency. Notably, they excel in providing tailored solutions for companies seeking reliable live answering services, making them a strong fit for businesses prioritizing customer interaction.
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Arts, entertainment & music Real estate Nonprofit Consumer Products Other Industry Business services Sports Healthcare Advertising & marketing Information technology Transportation Energy & natural resources Hospitality & leisure Retail Telecommunications Education Construction ManufacturingWas this helpful?
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$50,000+< $25 / hr1,000 - 9,999Duluth, GA
Services provided
15% Call Center Services30% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +5 services10% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingSee all 7 projectsSolvo Global is a Contact Center Services provider specializing in customer support, inbound call center, and administrative functions. Based on reviews, 100% of clients highlight their professionalism, effective communication, and ability to exceed expectations. Clients appreciate their proactive approach and process documentation, with none expressing dissatisfaction. Solvo Global stands out for its seamless integration and cost-effective, high-quality services.
Reviews mention Timely
Clients have consistently praised Solvo Global for their timeliness, with specific feedback highlighting their ability to meet every deadline set. One client noted, 'They’ve done everything they said they would,' emphasizing both the quality and speed of their work. Overall, the sentiment regarding their timely delivery is overwhelmingly positive, showcasing a strong commitment to meeting client needs.-
Development for Legal Service Access Firm
5.0 Jul 28, 2020Henderson (Global Business Development Manager) always makes sure I know what’s going on, and the developers funnel everything up to our teammates managing the project, so we always feel on top of our timelines and progress toward specific milestones.
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Voice Services & Account Collections for CRM Platform
5.0 May 22, 2020They’ve met every deadline that they’ve set out to. The quality and speed of their work are great.
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1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
BPO Services for Management Consulting Firm
5.0 — Solvo Global handles BPO services for a management consulting firm that caters to the legal industry. This involves conducting call center services, setting appointments, nurturing leads, and other Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSolvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
- Puerto Rico and US Virgin Islands Time (PRT)
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Undisclosed< $25 / hr50 - 249Las Vegas, NV
Services provided
100% Call Center ServicesSee all 83 projectsAbby Connect is a distinguished provider of Contact Center Services specializing in Customer Support and Inbound Call Center solutions. They consistently receive commendations for their professionalism and efficiency, with approximately 100% of reviews highlighting their effective project management and adaptability. Clients particularly value Abby Connect’s ability to improve client communication and the seamless integration of their call handling services into diverse business operations.
61 of 79 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 79 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Massage Service Company
4.0 — Abby Connect provides a massage therapy company with call center services; they answer calls outside of the client’s business hours. They provide business information and relay callers to the Read moreWas this helpful?
Industry Experience
Abby Connect has received positive feedback across multiple industries, including legal, real estate, and financial services. Clients emphasized their professionalism, efficiency, and ability to enhance customer experiences by providing live reception services. In the legal sector, firms reported improved call handling, while real estate clients appreciated the personal touch and streamlined communication. Overall, Abby Connect is well-suited for businesses requiring responsive customer service, particularly in sectors with high call volumes and a need for personalized client interactions.
Read All ReviewsSelect Industry to see insights
Hospitality & leisure Business services Construction Other Industry Advertising & marketing Healthcare Telecommunications Food & Beverages Wellness & Fitness Design Chemicals & Biotechnology Manufacturing Retail Education Automotive Sports Consumer Products Energy & natural resources Real estate Utilities Transportation Financial services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Abby Connect for their cost-effectiveness and value for money. Many reviews highlight that their pricing aligns well with budgetary constraints, with feedback such as, "Pricing fit our budget" and "Good value for cost." Additionally, clients appreciate the professional service provided, which has led to increased customer satisfaction and reduced operational burdens, underscoring their overall positive sentiment regarding cost versus value.Was this helpful?
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$1,000+< $25 / hr250 - 999Las Vegas, NV
Services provided
35% Call Center Services35% Customer Service Outsourcing30% Back Office OutsourcingSee all 7 projectsTele-Help-Ing is a Contact Center Services provider specializing in Customer Support Services and clinical triage. Reviews highlight their effective inbound and outbound call handling, with 90% of patients contacted within 48 hours, a 98.7% protocol adherence rate, and high patient satisfaction. Notably, they offer bilingual Telephonic Support and are praised for their cultural empathy and proactive approach to improvement.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Tele-Help-Ing reflect a positive sentiment, highlighting their professionalism and ease of collaboration. A client from Joe & Bella noted that their virtual assistant effectively improved internal operating systems and assisted with SEO tasks, enhancing operational efficiency. The client appreciated the cultural fit and reported no areas needing improvement, indicating satisfaction with the ongoing engagement. Overall, the feedback underscores Tele-Help-Ing's strong performance and reliability in delivering virtual assistant services.Was this helpful?
2 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Assistant Services for Insurance Company
5.0 — Tele-Help-Ing provides virtual assistant services for an insurance company. They contact leads, book appointments, nurture existing end customers, and post on social media. Read moreWas this helpful?
Industry Experience
Tele-Help-Ing has received positive feedback across various industries, including Legal, Insurance, Real Estate, Financial Services, Healthcare, and Consumer Products. Clients praise their responsiveness, project management, and cultural fit. In the Legal and Healthcare sectors, they excel in providing specialized staffing and operational support that leads to improved outcomes. They demonstrate a strong capacity for optimizing workflows and client engagement in Financial Services, while also delivering effective marketing solutions in Real Estate. Overall, their expertise aligns well with businesses seeking reliable support in these industries.
Read All ReviewsSelect Industry to see insights
Consumer products & services Insurance Real estate Financial services Healthcare Software LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Tele-Help-Ing for their competitive pricing and excellent value for money. One CEO noted that their pricing fit within budget, while another client emphasized the 'good value for cost' they received. Overall, the sentiment is positive, with multiple reviewers highlighting the company's alignment of values and responsiveness, which further enhances the perceived value of their services.Was this helpful?
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UndisclosedUndisclosed10 - 49Phoenix, AZ
Services provided
80% Call Center Services20% Customer Service OutsourcingSee all 6 projectsVeza Reception, a company specializing in Customer Support Services and Call Handling, receives mixed feedback. While 75% of reviewers praise their commitment, excellent customer service, and adaptability, one review highlights a decline in attention to detail and communication issues. They are recognized for their proactive approach and efficient handling of Call Center Services, particularly in scheduling jobs and directing calls accurately.
1 of 2 reviews are 5 stars2 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent client feedback on Veza Reception indicates mixed sentiments. One client praised their initial attentiveness and service quality but noted a decline in attention to detail and communication regarding policy changes, leading to the termination of their engagement. Conversely, another client highlighted their excellent customer service and effective job scheduling, expressing satisfaction with the outcomes. Overall, while Veza Reception demonstrates strong capabilities, consistency and clear communication remain areas for improvement.Was this helpful?
4 of 4 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center & Customer Support Services for Inspection Co
5.0 — Veza Reception provides call center and customer support services for a home inspection company. The team is responsible for answering phones, scheduling jobs, and following up with customers. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Veza Reception's pricing as a strong fit for their budgets, with one client noting it as a 'great value for cost.' The overall sentiment reflects satisfaction with the company's services, as clients appreciate the balance between cost and quality, stating they were able to focus on their core activities while benefiting from effective call management. There are no significant concerns regarding value, indicating a positive perception of the company's pricing strategy.Was this helpful?
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$5,000+Undisclosed10 - 49Addison, TX
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 1 projectsSouthwest Recovery Services is a company specializing in Contact Center Services, particularly focusing on collections and customer care. They effectively manage overdue accounts and negotiate payments with a high success rate of 50%. Reviewers consistently highlight their impressive performance and valuable service, with no identified areas for improvement.
1 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Southwest Recovery Services has received positive feedback for their effective collections management, achieving a 50% success rate in recovering overdue accounts. Clients, such as Status26, commend the team's communication and operational efficiency, noting significant recovery amounts. The owner, Steve, is particularly highlighted for his sales acumen. Overall, clients express satisfaction with the value provided, indicating no areas for improvement.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Firm
5.0 — Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. Read moreWas this helpful?
Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
Read All ReviewsSelect Industry to see insights
Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.Was this helpful?
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 5 projectsCloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Warehouse Broker Co
5.0 — Cloud Sourcing provides BPO services for a warehouse broker company. The team assists with inbound and outbound sales and handles all clerical and administrative work. Read moreWas this helpful?
Industry Experience
Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
Read All ReviewsSelect Industry to see insights
Healthcare Real estate Transportation Financial services Advertising & marketingWas this helpful?
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At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Best US Call Center Agencies
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
39.5/40.019.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
38.5/40.019.6/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37/40.017.4/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.5/40.016.4/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
37.1/40.017.4/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services70% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34.2/40.017.4/20 Reviews8.4/10 Clients & Experience8.3/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.8/40.018/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services25% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$5,000+Undisclosed250 - 999Austin, TX
Ability to deliver
33.4/40.018/20 Reviews7.1/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$1,000+$50 - $99 / hr50 - 249Farmington, CT
Ability to deliver
33.2/40.015.2/20 Reviews8.3/10 Clients & Experience9.7/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+Undisclosed250 - 999Nashville, TN
Ability to deliver
33.1/40.015/20 Reviews8.4/10 Clients & Experience9.7/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.016.6/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$5,000+$100 - $149 / hr50 - 249Denver, CO
Ability to deliver
32.8/40.016.4/20 Reviews10/10 Clients & Experience6.4/10 Market PresenceService focus
90% Sales Outsourcing10% Other -
$5,000+$100 - $149 / hr10 - 49Dover, DE
Ability to deliver
32.8/40.018.2/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$25,000+Undisclosed1,000 - 9,999Ogden, UT
Ability to deliver
32.7/40.016.2/20 Reviews9.7/10 Clients & Experience6.8/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
32.6/40.018.4/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+$100 - $149 / hr10 - 49Plano, TX
Ability to deliver
32.6/40.017.4/20 Reviews9.5/10 Clients & Experience5.8/10 Market PresenceService focus
60% Sales Outsourcing40% Other
Latest Call Centers Articles
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
U.S. Call Center FAQs
U.S. agencies align with domestic time zones, customer expectations, and regulatory requirements. If you operate in regulated sectors, U.S. providers are more likely to offer HIPAA-ready workflows, PCI DSS–compliant payment handling, and TCPA-aware dialing practices. By partnering with these dedicated firms, you’ll also unlock:
- Accent-neutral, English-first support with strong bilingual (English–Spanish) coverage
- Faster IT/security reviews and data residency within the U.S.
- Local QA and coaching across hubs like Dallas–Fort Worth, Phoenix, Tampa, and Atlanta
For brands competing on customer experience, a U.S.-based partner can lift CSAT, reduce handle time, and preserve brand equity across high-stakes touchpoints.
Pricing depends on variables like channel mix, specialization, and SLAs. On Clutch, most call center firms in America charge:
- Hourly per agent: $25 – $65+ for general inbound; $35 – $75+ for sales/technical roles
- Per-minute (inbound): $0.75 – $1.50+ with tiered volume discounts
- Monthly retainers: $5,000 – $25,000+ for dedicated teams
- Setup/onboarding: $1,000 – $10,000 for scripts, integrations, and training
In addition, costs usually rise with compliance, complex integrations, senior QA, and 24/7 coverage. Make sure to ask for transparent rate cards, pass-through platform fees, and a pilot to validate efficiency before scaling.
- Healthcare and insurance (HIPAA-ready scheduling, prior auth, claims)
- Financial services and fintech (KYC, collections within TCPA/FDCPA)
- E-commerce and retail (order management, returns, cross-sell)
- SaaS and technology (Tier 1/2 support, IT help desk, onboarding)
- Logistics and travel (dispatch, rebooking, customer updates)
- Education and public sector (admissions, learner support, citizen services)
Many U.S.-based call centers offer bilingual teams for national coverage and seasonal surge programs for retail and tax peaks.
Start by outlining your project’s specific goals and constraints. Then, go to Clutch to find trusted firms and evaluate them on:
- Compliance posture – TCPA, HIPAA, PCI DSS, SOC 2; data retention and call recording policies
- Vertical experience – Proven playbooks and QA rubrics for your industry
- Tech stack – Native integrations with your CRM, help desk, WFM, QA, analytics
- Staffing model – Dedicated vs. shared agents, supervisor ratios, training depth, attrition
- Reporting – Real-time dashboards, QA sampling cadence, coaching loops, BI exports
- Scalability – Surge support, disaster recovery, and multi-site redundancy
Remember to clarify SLAs early and align incentives (e.g., quality-weighted performance bonuses) to protect customer experience.
- Guaranteed CSAT or sales metrics without discovery or a pilot
- Vague reports, no access to dashboards, or limited call recordings
- Weak understanding of TCPA, HIPAA, PCI, or state privacy laws (e.g., CCPA)
- High agent churn, thin supervisor coverage, or generic training
- One-size-fits-all pricing with hidden fees for after-hours or bilingual support
- Overreliance on scripts, minimal QA calibration, or poor change management
- No clear disaster recovery plan or multi-site redundancy for continuity
Many firms will vie to catch your attention; make sure to keep a close eye out for these warning signs.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.