Top Call Center Services & Voice Services in Texas

Ratings Updated: June 21, 2025

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Featured

What are Featured Providers?

SalesRoads

4.9 64 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Serves Texas

Services provided

10% Call Center Services

80% Sales Outsourcing

10% Email Marketing

SalesRoads is a company specializing in Outbound Call Center and Telemarketing Services. Overall, they receive positive feedback with a strong emphasis on their project management, communication, and ability to deliver results. About 80% of reviews highlight their effectiveness in generating leads and setting appointments, and many clients commend their ability to integrate seamlessly with existing teams. However, some note initial onboarding challenges, suggesting potential areas for improvement.

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28 of 38 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Market Research & Call Center Services for Home Appraisal Co

4.0 — SalesRoads provides market research and call center services for a home appraisal company. The team helps the client find agents, increase awareness, and do market research surveys for the client's Read more

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Average Project Cost Breakdown

$50,000 to $199,999 (24)

$10,000 to $49,000 (17)

$200,000 to $999,999 (6)

Less than $10,000 (1)

What Clients Have Said

Client feedback regarding SalesRoads highlights a strong perception of value for money, with multiple clients noting that their pricing aligns well with budgets while delivering significant results. One client emphasized that SalesRoads provided 'good value for cost,' while another remarked on their ability to exceed expectations, achieving a 100% ROI. Overall, clients consistently praised the company's responsiveness and commitment to understanding their needs, reinforcing the sentiment that the services provided are worth the investment.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months

In recent reviews, clients have praised SalesRoads for their effective lead generation and adaptability, noting a positive ROI with an average of 3-5 meetings per month. One client highlighted their impressive engagement and problem-solving capabilities, particularly in navigating challenges during the post-COVID-19 environment. Overall, the sentiment is highly favorable, with no reported areas for improvement, indicating a strong fit for businesses seeking reliable sales development support.

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Austria (1)

Canada (2)

Spain (1)

United States (60)

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Hugo Inc.

5.0 26 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Texas

Services provided

20% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

10% Content Moderation Services

10% Data Annotation Services

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

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Reviews mention Innovative

Clients consistently praised Hugo for their innovative approach to digital marketing and customer support. One client highlighted their unique commitment to building high-performance remote support teams in black communities, which reflects a blend of social impact and effectiveness. The company's data-driven strategies led to measurable success, including a 30% increase in website traffic and a 25% rise in qualified leads. Overall, the sentiment surrounding innovation is highly positive, emphasizing Hugo's dedication to excellence and strategic thinking.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.

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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co

5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more

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Average Project Cost Breakdown

$50,000 to $199,999 (7)

$200,000 to $999,999 (6)

$10,000 to $49,000 (2)

What Clients Have Said

Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.

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France (1)

Kenya (3)

Netherlands (1)

United Arab Emirates (1)

United States (9)

England (1)

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Martal Group

4.8 97 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Serves Texas

Services provided

10% Call Center Services

75% Sales Outsourcing

15% Email Marketing

Martal Group specializes in lead generation and sales engagement, utilizing multi-channel approaches including email, phone calls, and LinkedIn interactions. The company has received diverse feedback, with approximately 70% of reviews highlighting their responsiveness and ability to meet targets, while areas for improvement include empathy towards clients and quicker adaptation to feedback. Their telemarketing services are often praised for the seamless integration with client teams and innovative approaches.

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7 of 12 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Consulting Co

5.0 — Martal Group provided call center services for a consulting company. The team called target organizations to secure meetings for the client’s field salesforce in an effort to generate leads. Read more

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Average Project Cost Breakdown

$10,000 to $49,000 (56)

Less than $10,000 (12)

$50,000 to $199,999 (9)

$200,000 to $999,999 (1)

What Clients Have Said

Client feedback on Martal Group highlights a positive sentiment regarding their cost-effectiveness and overall value. Many clients noted the company's pricing fit within their budgets and praised the good value for the services received, such as comprehensive lead generation and appointment setting. One CEO remarked on the 'good value for cost,' while another highlighted the 'excellent ROI' achieved. However, there were instances where clients felt that the results did not justify the costs, emphasizing the importance of clear communication and expectations.

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4 of 6 reviews are 5 stars

2 new reviews for Call Center Services services

$10,000 – $49,000 avg. project cost

Reviewed 6 times in the past 6 months

In the last six months, client feedback on Martal Group highlights their strong project management and responsiveness. Clients commend their proactive communication and the professionalism of the team, noting specific successes such as a 15% increase in inbound traffic and over 238 market-qualified leads generated. However, one review mentioned dissatisfaction due to a lack of scheduled appointments, indicating a need for improvement in certain projects. Overall, sentiment remains positive, with clients appreciating Martal Group's alignment with their values and culture.

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Australia (2)

Armenia (1)

Brazil (1)

Canada (18)

Taiwan (1)

Denmark (1)

Finland (1)

France (1)

Germany (4)

India (3)

Israel (7)

Pakistan (1)

Romania (1)

Russia (3)

Ukraine (1)

United States (45)

England (1)

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Helpware

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Texas

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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17 of 21 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Digital Government Partner

5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more

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Average Project Cost Breakdown

$50,000 to $199,999 (12)

$10,000 to $49,000 (10)

Less than $10,000 (4)

$200,000 to $999,999 (3)

$1,000,000 to $9,999,999 (3)

$10,000,000 + (1)

What Clients Have Said

Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.

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1 of 1 reviews is 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 1 time in the past 6 months

In the past six months, Helpware has received positive feedback for their effective team assembly and training practices, with one CEO noting their ability to exceed quality and timeliness targets consistently. Clients appreciate their proactive communication and management, which resulted in cost savings and increased quality. Overall, the sentiment is highly favorable, with no reported areas for improvement, emphasizing Helpware's commitment to client success and performance enhancement.

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Canada (1)

Georgia (1)

New Zealand (1)

United States (40)

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Impactable

4.1 16 reviews

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Premier Verified

$1,000+

$200 - $300 / hr

10 - 49

San Antonio, TX

Services provided

25% Pay Per Click

20% Advertising

15% Sales Outsourcing +5 services

15% Social Media Marketing

10% Direct Marketing

5% Digital Strategy

5% Email Marketing

5% Marketing Strategy

Impactable is a LinkedIn advertising agency that specializes in lead generation and brand awareness strategies. The reviews reveal a mixed performance, with approximately 50% of customers expressing satisfaction with their communication, expertise, and strategic delivery, while the remaining 50% report dissatisfaction due to unmet expectations, poor project management, and lack of communication. Common positive themes include their deep knowledge of LinkedIn ads and responsiveness, while negative feedback highlights issues with accountability and effectiveness in delivering promised outcomes.

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Reviews mention Efficient

Clients have consistently praised Impactable for their efficiency in executing LinkedIn advertising campaigns. One client noted, "I was continuously impressed with just how fast they were able to deploy campaigns," highlighting their immediate responsiveness to requests. The agency's ability to manage changes without delay and their flawless execution were also commended, with one client stating, "Their ability to do this time and time again was such a huge value add." Overall, the sentiment reflects strong satisfaction with Impactable's efficient service delivery.

LinkedIn Ads Strategy & Mgmt for Digital Marketing Agency

5.0 Apr 29, 2022

Excellent. Couldn't be easier. We would provide the creative/copy, our main objectives and insights on our target audiences, and Impactable would get to work IMMEDIATELY. I was continuously impressed with just how fast they were able to deploy campaigns and anytime we requested an update or change, there was never any pushback and their team handled it flawlessly and in record time. It's rare to see an agency that works this efficiently and it was greatly appreciated.

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Average Project Cost Breakdown

$10,000 to $49,000 (9)

Less than $10,000 (6)

$50,000 to $199,999 (1)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Feedback on Impactable's cost and value for money is mixed. While some clients appreciated their competitive pricing and value, noting it fit their budgets (e.g., Lacework and eSpark), others expressed significant dissatisfaction, stating that the results did not justify the costs. For instance, a client reported spending over $12,000 for only four inadequate leads, leading to frustration and claims of poor service. Overall, sentiment varies, with some clients acknowledging good value while others felt let down by the outcomes relative to their investment.

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Canada (3)

India (1)

United States (10)

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Relay Human Cloud

5.0 3 reviews
Premier Verified

Undisclosed

< $25 / hr

250 - 999

Farmers Branch, TX

Services provided

10% Call Center Services

10% Back Office Outsourcing

10% Customer Service Outsourcing +8 services

10% HR Outsourcing

10% PEO/Employee Leasing

10% Recruiting

10% Recruitment Process Outsourcing

10% Sales Outsourcing

10% Staffing

5% Employer of Record (EOR) Services

5% Finance & Accounting Outsourcing (FAO)

Relay Human Cloud is a company specializing in staff augmentation services, providing skilled remote professionals across various industries. Reviews consistently highlight their effective communication, seamless integration into existing teams, and significant enhancement of productivity, with no areas for improvement noted. Approximately 100% of reviewers commend their capacity to align with company values and offer cost-effective solutions, making them a valuable partner.

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

$200,000 to $999,999 (1)

What Clients Have Said

Clients consistently highlight Relay Human Cloud's competitive pricing and strong value for money. One reviewer noted that their pricing fit well within budget while providing dedicated accounting support, leading to increased productivity. Another emphasized the company's ability to augment local teams at a fraction of local costs, attributing significant productivity gains to Relay's services. Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of the services provided.

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More responsive than most other service providers

Relay Human Cloud is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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Featured

What are Featured Providers?

Hit Rate Solutions

4.8 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Texas

Services provided

45% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

15% Sales Outsourcing

Hit Rate Solutions is a company specializing in Contact Center Services, offering a range of services including Inbound and Outbound Call Center, Customer Support, and Telemarketing Services. Reviews reveal a strong emphasis on professionalism, with 100% of reviewers highlighting timely delivery and effective communication. Clients commend the company for its excellent value for cost, with many praising their responsiveness and ability to tailor services to specific needs.

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6 of 10 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Dental Appliances Provider

5.0 — Hit Rate Solutions provides call center services for a dental appliances provider. The team is responsible for answering customer queries and concerns. Read more

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Canada (1)

United States (11)

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small $340 Package includes 40 hours 2,500 calls medium $640 The package includes 80 hours 3,500 calls large $1,200 Package includes 160 hours unlimited calls

Call Outsourcing Services Pricing

Select from ready-made call center packages for common business needs. Or get a customized quote tailored to your unique requirements. Mix and match services to build the ideal support solution.

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Select VoiceCom

4.9 8 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Texas

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a versatile provider of Call Center Services, specializing in Customer Support and Telemarketing. They consistently receive positive feedback, with customers noting their excellent project management and alignment with company values. Notably, 75% of reviewers praised their cultural fit and communication, and clients have seen improvements such as a 35% increase in customer satisfaction scores.

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2 of 4 Call Center Services reviews are 5 stars

4 new reviews for Call Center Services in past 6 months

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company

4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

$1,000,000 to $9,999,999 (2)

$10,000 to $49,000 (1)

$200,000 to $999,999 (1)

What Clients Have Said

Clients generally express high satisfaction with Select VoiceCom's cost-effectiveness and value for money. One client noted it as a 'good value for cost,' while another highlighted their pricing as fitting within budget constraints. The company consistently delivers results that exceed expectations, leading to substantial revenue growth and improved service metrics. Overall sentiment indicates that clients feel they receive excellent service relative to their investment, with no significant areas for improvement identified.

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Australia (1)

United States (6)

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HelpSquad

5.0 9 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Texas

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad specializes in Contact Center Services, providing comprehensive customer support, including inbound call handling, telephonic support, and customer care services. With a focus on responsiveness and tailored solutions, 100% of reviewers commend their professionalism and adaptability. Clients appreciate their ability to manage tasks efficiently, leading to enhanced productivity, increased leads, and customer satisfaction.

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Reviews mention Accessible

The sentiment regarding HelpSquad's accessibility is overwhelmingly positive. Clients have noted their 'very responsive' nature and 'always available' support, which significantly improved patient communication. One client highlighted that patients could reach the team for scheduling at any hour, a feat achieved within two weeks. Furthermore, HelpSquad's team demonstrated extensive knowledge and attention to detail, contributing to a seamless experience for users. Overall, clients appreciate the reliable and accessible service provided.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

Patients to be able to reach us to schedule, move or cancel appointments any hour of the day. This was accomplished within 2 weeks. Very responsive. Always available. Very knowledgable in all aspects of the patient information handling as well as technology.

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6 of 6 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 — HelpSquad, LLC provides ongoing virtual assistant services for a dental clinic. The goal is to alleviate the client's internal staff workload. This includes inbound/outbound calls, billing, and data Read more

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Average Project Cost Breakdown

Less than $10,000 (3)

$10,000 to $49,000 (3)

$200,000 to $999,999 (1)

What Clients Have Said

Clients consistently praise HelpSquad for offering excellent value for money, noting that their pricing aligns well with project budgets. For instance, a Director from Mason Bottle highlighted that their 'good value for cost' significantly improved conversion rates. Additionally, a CEO from ReVerb appreciated the 'great culture fit' and affordability, stating they secured ten more leads weekly. Overall, sentiment reflects satisfaction with both the cost-effectiveness and quality of service provided by HelpSquad.

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Rochester, Minnesota (1)

Lexington, Kentucky (1)

Oak Brook, Illinois (1)

Lawrenceville, New Jersey (1)

Hatboro, Pennsylvania (3)

Quakertown, Pennsylvania (1)

Souderton, Pennsylvania (1)

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memoryBlue

4.7 23 reviews
Verified

$5,000+

Undisclosed

250 - 999

Dallas, TX

Services provided

15% Call Center Services

25% Sales Outsourcing

10% Account-Based Marketing +5 services

10% Content Marketing

10% Demand Generation Marketing

10% Digital Strategy

10% Email Marketing

10% Marketing Strategy

memoryBlue - formerly Operatix, specializes in outbound call center services, offering sales development and generating qualified leads. Reviewers consistently praise the company's knowledge, responsiveness, and ability to adapt to changing client needs. Approximately 85% of reviews highlight their effectiveness in booking sales meetings and lead generation, while some note areas for improvement in team stability and internal best practices sharing.

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Reviews mention Team players

Clients consistently highlight Operatix as a team player, emphasizing their seamless integration into existing workflows. One client noted, "They truly became an extension of our team," showcasing their ability to operate independently while providing valuable insights. Another remarked on their "strong communication and feedback," which facilitated internal process improvements. Overall, the sentiment is overwhelmingly positive, with clients appreciating Operatix's responsiveness and collaborative spirit.

Appointment Setting & Lead Gen for SaaS Company

4.5 Apr 27, 2023

They were able to take a brief and then operate on their own, using their best practices, reducing the burden on us. They were also quick to come back to us with any challenges/market feedback to allow us to tailor our message to drive continuous improvements. They truly became an extension of our team.

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Business Services for SaaS Company

5.0 Nov 7, 2022

I've been incredibly impressed with the high degree of care Operatix has for our prospects and customers. They are truly acting as an extension of our own team, and integrity of their work is reflective of our own company values.

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2 of 7 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Meeting Scheduling for XDR Company

5.0 — An XDR company hired memoryBlue (formerly Operatix)to assist in scheduling quality meetings for their sales reps. Read more

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Average Project Cost Breakdown

$50,000 to $199,999 (8)

$10,000 to $49,000 (7)

$200,000 to $999,999 (2)

Less than $10,000 (1)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients generally perceive Operatix as providing good value for money, often highlighting their pricing as a key factor in their selection. One client noted, 'Pricing fit our budget' and emphasized 'good value for cost.' Another mentioned their 'risk/reward' model as a confidence builder. Overall, feedback reflects satisfaction with the results delivered relative to the investment, with many clients reporting exceeding expectations in lead generation and pipeline growth.

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France (1)

Israel (1)

Switzerland (2)

United States (10)

England (5)

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OnQ Global

Not yet reviewed
Verified

Undisclosed

Undisclosed

250 - 999

Houston, TX

Services provided

40% Call Center Services

40% Customer Service Outsourcing

20% Back Office Outsourcing

OnQ Global is a Houston, Texas-based call center. They focus on Call Center Services and Customer Service Outsourcing and were established in 2013.
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SupportZebra

4.7 3 reviews
Verified

$5,000+

< $25 / hr

1,000 - 9,999

Houston, TX

Services provided

10% Call Center Services

70% Customer Service Outsourcing

20% Back Office Outsourcing

SupportZebra is a customer support service provider specializing in contact center services, including phone support, chat, and email management. Across their reviews, 100% of feedback highlights their exceptional service quality and response time, with clients noting significant improvements in customer satisfaction scores. Their seamless integration and dedicated account management make them a highly valued partner.

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Reviews mention Team players

SupportZebra is consistently praised for their team-oriented approach, with clients noting that they feel like true coworkers rather than a separate entity. One client highlighted the seamless integration of SupportZebra's agents into their support organization, describing them as 'great team members' and emphasizing the strong interpersonal relationships formed. Overall, the sentiment reflects a high level of satisfaction with SupportZebra's collaborative spirit and commitment to fostering a positive work culture.

Customer Service Outsourcing for Expense Management Company

5.0 May 15, 2024

They also consistently receive high customer satisfaction scores; they’re a great team. Moreover, I’ve learned about them and become friends with many people from the company. They’ve seamlessly adopted our support organization. We look at the team as our coworkers and full members of Center’s support.

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1 of 1 Call Center Services reviews are 5 stars

Unknown avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Service Outsourcing for Expense Management Company

5.0 — SupportZebra provides ongoing customer service outsourcing services for an expense management and corporate card company. The team handles phone, chat, and email support for the card side of the Read more

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

Less than $10,000 (0)

$10,000 to $49,000 (0)

$50,000 to $199,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients have praised SupportZebra for their competitive pricing and overall value for money. One client noted they chose SupportZebra as a more affordable option while ensuring employee welfare, stating, "They were one of the more affordable options and treated their employees better." Another client highlighted significant improvements in service efficiency and customer satisfaction, indicating a strong return on investment. Overall, feedback reflects a positive sentiment regarding the cost-effectiveness of their services.

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More responsive than most other service providers

SupportZebra is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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ContactWorks

5.0 10 reviews

$5,000+

$25 - $49 / hr

50 - 249

Austin, TX

Services provided

25% Call Center Services

50% Customer Service Outsourcing

25% Sales Outsourcing

ContactWorks is a distinguished provider of Call Center Services, offering Inbound and Outbound Call Center solutions, Customer Support Services, and Telephonic Support. Overall, 100% of their reviews reflect positive feedback, highlighting their responsiveness, high-quality support, and alignment with clients' values. Notably, 50% of reviewers commend their excellent project management and seamless service delivery.

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7 of 8 Call Center Services reviews are 5 stars

3 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for BPO Services Provider

5.0 — ContactWorks provides call center services for a BPO company. The team is responsible for answering all calls within an industry standard 90% of calls with an average speed of answer (ASA) of 30 Read more

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Average Project Cost Breakdown

Less than $10,000 (2)

$50,000 to $199,999 (2)

$10,000 to $49,000 (1)

$200,000 to $999,999 (1)

What Clients Have Said

Clients consistently express satisfaction with ContactWorks' value for money, noting their competitive pricing and ability to deliver high-quality services. For instance, one CEO highlighted that ContactWorks provided 'good value for cost' and aligned well with their budget. Another client emphasized that the partnership led to significant cost savings, estimating $1,500 per month. Overall, the sentiment reflects a positive perception of the company's pricing structure and the quality of service received.

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3 of 3 reviews are 5 stars

3 new reviews for Call Center Services services

$50,000 – $199,999 avg. project cost

Reviewed 3 times in the past 6 months

In the past six months, ContactWorks has received positive feedback for their exceptional responsiveness and ability to meet project objectives. Clients praised their collaborative approach, strong project management, and quality of support staff. For instance, a CEO highlighted their consistent achievement of KPIs and effective communication, while another noted their flexibility and innovative solutions. Overall, the sentiment is highly favorable, with no significant areas for improvement identified by clients.

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Austin, Texas (3)

DeSoto, Texas (1)

San Antonio, Texas (1)

Simi Valley, California (1)

Lehi, Utah (1)

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EBQ

4.8 42 reviews

$5,000+

Undisclosed

250 - 999

Austin, TX

Services provided

10% Call Center Services

40% Sales Outsourcing

20% CRM Consulting and SI +2 services

20% Email Marketing

10% Other Digital Marketing

EBQ is a company offering Contact Center Services, including Inbound and Outbound Call Center Services, Telemarketing, and Customer Support Services. Overall, their reviews highlight exceptional project management, timely delivery, and effective communication, with 100% of reviewers mentioning improved meeting scheduling or lead generation. Clients appreciate EBQ's seamless integration and professionalism, with no significant areas for improvement noted.

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Reviews mention Results-oriented

Clients have expressed a highly positive sentiment regarding EBQuickstart's results-oriented approach. They noted the effective development of outreach strategies that led to numerous qualified opportunities, with one client highlighting the scheduling of key meetings as a significant achievement. Furthermore, clients appreciated EBQ's proactive nature in suggesting improvements and qualifying leads, which enhances preparedness for client meetings. Overall, feedback indicates that EBQ's focus on results and client collaboration is a key differentiator.

Lead Generation & Appt Setting for Enterprise Software Co

5.0 Aug 18, 2020

One key metric is that they’ve handed a number of opportunities to us that have made it to our pipeline. Another key metric is that they’re getting us meetings with the right people at the right companies. Now, it’s just a matter of whether or not these organizations are willing to move forward with or have an initiative, but it’s really up to us by that point.

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12 of 17 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

B2B Sales Calls & Scheduling for Mortage Platform

5.0 — EBQ provided outbound B2B sales calls and scheduling services for a mortgage platform. The team was tasked with scheduling meetings for the client's account executives. Read more

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Average Project Cost Breakdown

$10,000 to $49,000 (18)

$50,000 to $199,999 (12)

Less than $10,000 (4)

$200,000 to $999,999 (4)

$1,000,000 to $9,999,999 (2)

$10,000,000 + (0)

What Clients Have Said

Clients consistently highlight EBQ's strong value for money and competitive pricing. One client noted that the generated pipeline was 3-5 times the service cost, while another appreciated that the pricing fit their budget. Feedback indicates that EBQ delivers high-quality leads and substantial ROI, with many clients reporting successful outcomes and the ability to scale efforts effectively. Overall, the sentiment reflects satisfaction with the cost-effectiveness of EBQ's services.

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Canada (3)

United States (37)

England (1)

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Featured

What are Featured Providers?
SureCall

4.8 11 reviews
Premier Verified

$5,000+

$50 - $99 / hr

250 - 999

Serves Texas

Services provided

60% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing

SureCall is a comprehensive contact center service provider specializing in customer support services, inbound and outbound call handling, and telephonic support. Across their reviews, SureCall is praised for their exceptional project management skills, responsiveness, and flexibility, with over 80% of users highlighting their efficient communication and quick response times. Their ability to customize solutions to meet specific client needs is frequently noted as a key strength.

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Reviews mention Experienced

Overall sentiment towards SureCall's experience is highly positive. Clients praised their proactive approach and effective communication, noting, "They’re experienced, which was really helpful" and "the whole team rallies to make it happen." Their ability to integrate multiple communication channels and their knowledgeable staff were highlighted as significant advantages. While some fine-tuning was necessary initially, clients expressed satisfaction with the collaboration, stating, "I can’t think of anything right now" in terms of areas for improvement.

Call Center Services for Food Processing Company

5.0 Oct 11, 2019

They’re experienced, which was really helpful. Whenever we need something, the whole team rallies to make it happen. They’re able to be proactive in advising us on areas of improvement. With their help, we have the advantage of having a partner, not just a call center.

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5 of 7 Call Center Services reviews are 5 stars

2 new reviews for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Support for Advertising & Marketing Firm

5.0 — SureCall provides ongoing bilingual 24/7 customer phone and email support for an advertising and marketing firm. They've created training decks and tracked customer support data. Read more

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Average Project Cost Breakdown

$10,000 to $49,000 (3)

$200,000 to $999,999 (2)

Less than $10,000 (1)

$50,000 to $199,999 (1)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients consistently commend SureCall for their competitive pricing and exceptional value for money. One client noted their 'good value for cost' and praised the flexibility and culture fit. Another highlighted that SureCall designed a tailored solution at a 'very reasonable price.' Overall, the sentiment is positive, with users feeling that the cost aligns well with the quality of service provided, making them a reliable choice for various business needs.

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six eleven global services

4.8 10 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Texas

Services provided

40% Call Center Services

30% Back Office Outsourcing

30% Customer Service Outsourcing

Six Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.

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Reviews mention Exceptional performance

Clients have consistently praised Six Eleven Global Services for their exceptional performance, highlighting their impressive one-hour response time and urgent task management. One client noted their great cultural fit and alignment with company values, stating, '611 is very responsive and respond with urgency in any task they perform.' Overall, the sentiment reflects a strong endorsement of their effectiveness and reliability, with no identified areas for improvement.

Customer & Ticket Support Services for Beauty Tech Company

5.0 Mar 17, 2023

611 is very responsive and respond with urgency in any task they perform. Highly recommend. I'm impressed with their ability to stand out in an industry that usually blends in with one another.

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1 of 1 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for E-Commerce Company

5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more

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Average Project Cost Breakdown

$50,000 to $199,999 (2)

$200,000 to $999,999 (2)

$1,000,000 to $9,999,999 (1)

What Clients Have Said

Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.

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Malaysia (1)

United States (6)

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Belkins

4.9 223 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Texas

Services provided

10% Call Center Services

70% Sales Outsourcing

10% CRM Consulting and SI +1 service

10% Email Marketing

Belkins is a lead generation and Contact Center Services company that excels in outbound email and telephonic support. With a strong emphasis on personalized outreach and appointment setting, their work consistently garners positive feedback, with over 90% of reviews highlighting their efficiency and proactive communication. Clients frequently commend their ability to foresee challenges and adapt strategies for improved results, offering great value for cost.

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Reviews mention Reliable

Belkins has consistently earned positive feedback regarding their reliability. Clients highlighted their commitment to meeting deadlines, with one noting their 'commendable efficiency and professionalism' in project management. Another client praised their 'reliably responsive' communication, emphasizing the ease of collaboration. Furthermore, Belkins demonstrated adaptability by swiftly modifying strategies based on client feedback, which contributed to successful outcomes, such as a 300% ROI for one client. Overall, Belkins is viewed as a dependable partner in achieving project goals.

Digital Marketing for Data Generation Company

5.0 May 4, 2023

When it comes to project management, Belkins demonstrated commendable efficiency and professionalism. They consistently delivered the required items within the agreed-upon timelines, showcasing their commitment to meeting deadlines. Throughout the project, Belkins exhibited a remarkable responsiveness to our needs.

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Lead Identification & Conversion for University

5.0 Apr 6, 2021

Highly efficient. They were reliably responsive, with helpful information and feedback. The ease of working with them, and the ultimate effectiveness they demonstrated in achieving the results.

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41 of 43 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Account-Based Marketing for IT Services Company

5.0 — Belkins executed a targeted account-based marketing campaign for an IT services company. The tasks included identifying potential clients, creating outreach campaigns, cold calling, Read more

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Average Project Cost Breakdown

$10,000 to $49,000 (131)

$50,000 to $199,999 (37)

Less than $10,000 (27)

$200,000 to $999,999 (3)

$1,000,000 to $9,999,999 (1)

$10,000,000 + (0)

What Clients Have Said

Belkins has received positive feedback regarding their overall cost and value for money. Clients frequently highlight that their pricing aligns well with expectations while delivering high-quality leads and appointments. One client noted, "Pricing fit our budget" and emphasized the "good value for cost," while another remarked on Belkins' ability to exceed expectations with results and responsiveness. Overall, clients appreciate the return on investment achieved through Belkins' services, affirming their perceived value relative to the costs incurred.

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Australia (1)

Belgium (2)

Canada (8)

Chile (1)

Cyprus (1)

Czech Republic (1)

Denmark (2)

Estonia (6)

Finland (1)

Germany (5)

India (1)

Ireland (2)

Israel (1)

Latvia (2)

Lithuania (1)

Mexico (1)

Netherlands (2)

Norway (2)

Poland (3)

Portugal (2)

Romania (1)

Russia (2)

Singapore (2)

Slovenia (1)

Switzerland (1)

Ukraine (20)

United States (133)

England (5)

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Constructur

5.0 10 reviews

$1,000+

$100 - $149 / hr

10 - 49

Plano, TX

Services provided

60% Sales Outsourcing

20% Pay Per Click

10% Direct Marketing +1 service

10% Marketing Strategy

Constructur is a sales outsourcing and email marketing firm specializing in generating leads and building brand awareness through targeted email campaigns. Across various industries, 100% of reviewers commend their ability to deliver measurable outcomes such as increased inquiries and revenue. Clients often highlight their strong communication skills and the hands-off nature of their services, with no notable areas of improvement mentioned.

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Reviews mention Exceeds expectations

Constructur has exceeded client expectations by significantly enhancing inbound inquiries, increasing them tenfold within four months. The client highlighted the effectiveness of the team's tailored approach, with Tim serving as a commendable point of contact. The project was delivered on time and within budget, showcasing Constructur's reliability. The client noted that there are no areas for improvement, emphasizing the overall positive impact of the collaboration and recommending immediate engagement with Constructur for prospective clients.

Sales Outsourcing for Drive-Away Company

5.0 Jan 29, 2024

Constructur has increased our inbound inquiries 10 times in the last four months. Before working with them, our team used to do between 200–300 cold calls on a daily basis. Now, we've reduced those calls to 20 for our entire team. Thanks to Constructur's efforts, we're now seeing more inquiries than we did when we made all those calls in-house. Constructur has delivered on time and within budget. Overall, they've met our expectations, if not exceeded them.

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Average Project Cost Breakdown

$10,000 to $49,000 (5)

$50,000 to $199,999 (2)

What Clients Have Said

Constructur is frequently recognized for providing excellent value for money, with clients noting that their pricing fits within budget while delivering significant results. One client highlighted a monthly investment of $4,000, resulting in a tenfold increase in inquiries. Another stated that Constructur's services led to $500,000 in revenue from generated leads, emphasizing their effectiveness in lead generation. Overall, feedback indicates strong satisfaction with cost-effectiveness and the quality of service delivered.

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United States (9)

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Invensis Inc

4.8 4 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Lewisville, TX

Services provided

20% Call Center Services

50% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO) +1 service

10% Accounting

Invensis Inc is a company offering Contact Center Services and comprehensive back office solutions, notably in Customer Support Services and data entry. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their prompt communication and cost-effectiveness. They have notably improved clients' operational efficiency by as much as 37%, saving both time and money.

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Reviews mention Efficient

Clients have consistently praised Invensis Inc for their efficiency and prompt service. One review highlighted a 37% improvement in efficiency, saving the client approximately 60 hours and $1,000 monthly. Another client emphasized the 'high efficiency' and 'speed and precision' of their services, describing them as 'impeccable' and 'the best decision' for their company. Overall, the sentiment regarding efficiency is overwhelmingly positive, indicating that Invensis Inc effectively meets client needs.

Order Processing & Answering Services for Marketing Firm

4.5 Nov 2, 2017

They have improved our efficiency by 37%, which has saved us thousands. They have turned our company around and helped make it the best it can be! Their customer service, efficiency, time management, and price.

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IT Branch Data Entry & Cleansing

4.5 Aug 18, 2017

They have been consistently delivering efficient, accurate and reliable offshore data entry services. The use of advanced technology such as OCR and ICR guarantees greater than 99% accuracy of data entry. Great service and on-time delivery. Accurate data work and completed on time.

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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Order Processing & Answering Services for Marketing Firm

4.5 — Read more

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Average Project Cost Breakdown

Less than $10,000 (2)

$200,000 to $999,999 (1)

$1,000,000 to $9,999,999 (1)

$10,000 to $49,000 (0)

$50,000 to $199,999 (0)

$10,000,000 + (0)

What Clients Have Said

Client feedback on Invensis Inc highlights a positive perception of their pricing and value for money. One client noted, "The pricing structure is very reasonable, much like other companies," while another emphasized the efficiency and cost savings, stating, "They have saved us thousands." Overall sentiment reflects satisfaction, with clients appreciating the balance of quality service and affordability, leading to significant time and cost savings.

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Silver Spring, Maryland (1)

New York City, New York (1)

Alliance, Ohio (1)

Clinton, Missouri (1)

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What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

10% Call Center Services

60% Customer Service Outsourcing

20% Sales Outsourcing +1 service

10% Business Consulting

TDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.

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Reviews mention Autonomous

The feedback regarding TDCX's autonomy is overwhelmingly positive. Clients appreciate their creative problem-solving and efficiency, highlighting instances where the team consistently exceeded expectations. One reviewer noted, "They always go the extra mile for their client," emphasizing their reliability and proactive approach. Overall, TDCX is recognized as a highly autonomous partner, enabling clients to focus on more complex projects while they manage quality evaluations effectively.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.

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6 of 6 Call Center Services reviews are 5 stars

$1,000,000 – $9,999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Customer Deployment for Consumer Products Company

5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read more

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (4)

$200,000 to $999,999 (1)

$10,000,000 + (1)

Less than $10,000 (0)

$10,000 to $49,000 (0)

$50,000 to $199,999 (0)

What Clients Have Said

Clients generally perceive TDCX as providing good value for money, with many highlighting their competitive pricing relative to the quality of service delivered. For instance, one client noted TDCX's ability to scale services while maintaining high standards, contributing to a significant cost reduction per case. However, some feedback indicated that pricing could be more competitive. Overall, the sentiment is positive, with clients appreciating the balance of cost and service quality.

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Germany (1)

Singapore (7)

Spain (1)

United States (1)

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Treemont Consulting

4.9 14 reviews

$25,000+

Undisclosed

10 - 49

Austin, TX

Services provided

50% Email Marketing

50% Sales Outsourcing

Treemont Consulting is a marketing agency specializing in email marketing and lead generation services for various industries. Reviewers consistently commend the company for their effective communication, responsiveness, and ability to deliver actionable leads, with 100% highlighting their professionalism and project management skills. Clients report significant business growth and appreciation for the personalized approach taken by the Treemont team.

See all 14 projects
Reviews mention Exceeds expectations

Treemont Consulting consistently exceeds client expectations, as highlighted by a review from the President of FARO Bearings Inc. They were praised for their excellent communication and timely delivery, resulting in actionable leads. The client noted that Treemont's team effectively understood their unique needs and provided substantial value for the cost, with no areas for improvement identified. Overall, the sentiment reflects strong satisfaction and confidence in Treemont's capabilities.

Lead Generation for Manufacturing Company

5.0 Mar 30, 2023

Very responsive and on task. Concise sharing of information. They exceeded our expectations.

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Average Project Cost Breakdown

Less than $10,000 (10)

$10,000 to $49,000 (3)

$50,000 to $199,999 (1)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients consistently highlight Treemont Consulting's competitive pricing and overall value for money. One client noted their pricing fit within budget while delivering significant leads, stating, "Good value for cost." Another emphasized the responsiveness and quality of service, indicating a positive return on investment within three months. Overall, the sentiment is overwhelmingly positive, with many clients recommending Treemont for their effective strategies and strong communication, reinforcing their reputation as a cost-effective partner.

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Washington, District of Columbia (1)

Sarasota, Florida (1)

Atlanta, Georgia (1)

Collierville, Tennessee (1)

Austin, Texas (1)

Dallas, Texas (1)

Houston, Texas (1)

Chicago, Illinois (1)

Elmwood Park, New Jersey (1)

Cleveland, Ohio (1)

Los Angeles, California (1)

Monterey Park, California (1)

Phoenix, Arizona (1)

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AnswerLive

4.6 7 reviews

Undisclosed

Undisclosed

50 - 249

Lubbock, TX

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% Sales Outsourcing

AnswerLive is a professional provider of Contact Center Services, specializing in 24/7 Inbound Call Center solutions and Customer Support Services. With an impressive 100% positive feedback rate, clients commend their efficiency, professionalism, and seamless operation, although some note areas for improvement such as information transfer between shifts. They effectively handle call management, substantially enhancing customer communication and service continuity for diverse businesses.

See all 7 projects
Reviews mention Flexible

The sentiment regarding flexibility in AnswerLive's service is overwhelmingly positive. Clients appreciate their ability to accommodate last-minute changes and complex instructions, as noted by Robert R. McGill Air Conditioning, Inc., which has relied on AnswerLive for over 12 years. They highlight that AnswerLive's operators are consistently accommodating, ensuring that urgent customer needs are met effectively. Despite minor issues with duplicate messages, the overall impression of flexibility remains strong.

Call Center Services for Air Conditioning Service Firm

5.0 Apr 2, 2019

I find AnswerLive's ability to fulfill our requests for last minute changes to our schedule most impressive. Even though we do our best to plan our technicians for contact in advance, we sometimes have to make last minute changes to cover shifts after hours and on the weekend. AnswerLIve is always accommodating. They understand all of our instructions, even when they’re complex at times.

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4 of 7 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Service for Automotive Company

4.0 — AnswerLive provides after-hours call center services for a tire sales and automotive service company. The team gauges the severity of the call and determines if onsite help is needed. Read more

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Average Project Cost Breakdown

Less than $10,000 (3)

$10,000 to $49,000 (2)

$50,000 to $199,999 (1)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Overall, clients express satisfaction with AnswerLive's cost-effectiveness and value for money. For instance, a client reported spending around $450 per month, emphasizing the significant time savings and quality of service received. Another client noted an investment of $15,000–$20,000 annually, considering the pricing reasonable given the professional service provided. While some reviews mentioned minor issues with call handling, overall sentiment reflects that the investment yields substantial benefits, making AnswerLive a valuable partner.

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San Marcos, Texas (1)

Lubbock, Texas (2)

Concord, New Hampshire (1)

Portland, Oregon (1)

Lantana, Florida (1)

Wellford, South Carolina (1)

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Westpark Communications

4.8 4 reviews

Undisclosed

Undisclosed

50 - 249

Spring, TX

Services provided

25% Call Center Services

40% Customer Service Outsourcing

25% Back Office Outsourcing +1 service

10% Sales Outsourcing

Westpark Communications is a professional Contact Center Services provider specializing in Inbound Call Center, Customer Support Services, and Customer Care Services. They are praised for their excellent communication, attention to detail, and ability to enhance call structures, with approximately 75% of reviewers highlighting their positive impact on customer relationships. However, there are minor concerns about agent turnover affecting response times.

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Reviews mention Detail-oriented

Clients have consistently praised Westpark Communications for their exceptional attention to detail and commitment to quality service. One client noted, 'Attention to detail and people who really care' as standout qualities. Their thoroughness in setting up call structures and scripts has significantly improved client satisfaction. Overall, the sentiment reflects a strong appreciation for their meticulous approach, distinguishing them from previous service providers.

Call Center Support for Real Estate Company

5.0 May 4, 2020

What did you find most impressive about this company? Attention to detail and people who really care.

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2 of 4 Call Center Services reviews are 5 stars

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Air Purification Solution Company

5.0 — Westpark Communications was hired to replace a call center that wasn't performing. The team is now the customer service center, communicating with customers, tracking shipments, and assisting with Read more

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Average Project Cost Breakdown

Less than $10,000 (2)

$10,000 to $49,000 (1)

$50,000 to $199,999 (1)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients consistently highlight Westpark Communications' reasonable pricing and high value for money. One client noted that their competitive rates were a significant factor in their decision, stating they spent about $100,000 over several years. Another emphasized the cost-effectiveness of their services, saving an estimated $500 monthly. Overall, sentiment around pricing is positive, with clients appreciating the quality of service relative to the costs incurred.

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Tampa, Florida (1)

Austin, Texas (1)

Burlington, Vermont (1)

San Diego, California (1)

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Hire With Near

5.0 1 review

$5,000+

< $25 / hr

10 - 49

San Antonio, TX

Services provided

30% Finance & Accounting Outsourcing (FAO)

20% Sales Outsourcing

10% Back Office Outsourcing +4 services

10% Customer Service Outsourcing

10% HR Outsourcing

10% Recruiting

10% Staffing

Hire With Near is a recruitment company specializing in sourcing remote talent from Latin America for U.S. mid-market enterprises and startups. The reviews highlight their speed and effectiveness in finding candidates, with 100% of reviewers noting satisfaction with the service and none reporting negative experiences. Their services are praised for high-quality, budget-friendly recruitment solutions.

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Average Project Cost Breakdown

What Clients Have Said

Clients consistently commend the company for its competitive pricing and overall value for money. One reviewer noted that the pricing 'fits our budget' and highlighted 'good value for cost,' while another mentioned the 'speed and effectiveness' in recruiting top talent as outstanding. Overall, the sentiment is positive, with clients expressing satisfaction with the cost-effectiveness of services, making the company a preferred choice for hiring needs.

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TAS United

5.0 1 review

Undisclosed

Undisclosed

50 - 249

San Antonio, TX

Services provided

70% Call Center Services

30% Customer Service Outsourcing

TAS United is a Contact Center Services provider specializing in Customer Support Services and Call Handling. According to reviews, 100% of clients praised their dependability and communication, highlighting their effectiveness in reducing internal workload. Initial challenges with script clarity were swiftly addressed, showcasing their responsive and adaptable service approach.

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1 of 1 Call Center Services reviews are 5 stars

Less than $10,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Biomedical Company

5.0 — A biomedical company hired TAS United for call center services. The team supported the client's 24/7 operation, took over of their employees after 5:00 PM, during weekends, and holidays. Read more

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Average Project Cost Breakdown

Less than $10,000 (1)

$10,000 to $49,000 (0)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients have noted TAS United's affordability and value for money, with one HR Senior Director highlighting their selection based on reputation and cost-effectiveness. The company provided essential after-hours support, significantly reducing workload for existing staff, thus delivering excellent value. Overall sentiment reflects satisfaction with their dependable service and effective communication, reinforcing the perception of cost efficiency in their offerings.

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Kore BPO

5.0 3 reviews

$1,000+

< $25 / hr

10 - 49

Dallas, TX

Services provided

25% Call Center Services

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% HR Outsourcing

Kore BPO is a company specializing in Call Center Services, including Inbound and Outbound Call Center operations. Reviews highlight their strong communication and efficiency, with 100% positive feedback on meeting targets and improving recruitment outcomes. Clients appreciate their value for cost and alignment with company values.

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1 of 1 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Financial Education Company

5.0 — Kore BPO provides ongoing call center services for a financial education company. The team is responsible for managing incoming and outgoing calls and booking appointments. Read more

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

$50,000 to $199,999 (1)

What Clients Have Said

Clients consistently highlight Kore BPO's competitive pricing and excellent value for money. One review noted that their pricing fit the client's budget while delivering good value, leading to increased applicant quality. Another client emphasized significant cost savings compared to traditional agencies, which enhanced their marketing effectiveness. Overall, the sentiment is overwhelmingly positive regarding Kore BPO's cost-effectiveness and the quality of service provided.

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England (1)

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Maxamy

5.0 3 reviews

$1,000+

$200 - $300 / hr

2 - 9

Dallas, TX

Services provided

10% Branding

10% Content Marketing

10% Conversion Optimization +7 services

10% Digital Strategy

10% Graphic Design

10% Marketing Strategy

10% Public Relations

10% Sales Outsourcing

10% Video Marketing

10% Web Design

Maxamy is a marketing consultancy known for its expertise in public relations, SEO, and lead generation. With a perfect 100% satisfaction rate among clients, the company is praised for its professionalism, timely delivery, and personalized project management. Reviewers frequently highlight Maxamy's ability to seamlessly integrate with existing teams, offering innovative solutions and comprehensive support.

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Reviews mention Unique expertise

Clients have highlighted Maxamy's unique expertise and professionalism, noting their ability to deliver impactful results while maintaining a personable approach. One client remarked on their impressive knowledge and readiness to assist, contributing to significant improvements in visibility and marketing effectiveness. Overall sentiment reflects high satisfaction, with no identified areas for improvement, indicating that Maxamy is well-regarded for their specialized skills in executing successful PR strategies.

PR & Marketing Services for Conversational Platform

5.0 Apr 11, 2023

Most impressive is the level of expertise and professionalism while at the same time being very personable. They are always ready to help and provide excellent input.

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Average Project Cost Breakdown

What Clients Have Said

Clients have praised Maxamy for providing good value for their cost, noting that they are mindful of budgets while delivering effective results. For instance, one client highlighted Maxamy's ability to optimize their advertising budget and return on investment. Another client appreciated their transparent analytics and the overall cost-effectiveness of their services. Overall, the sentiment reflects satisfaction with both the pricing and the value received, reinforcing Maxamy's reputation as a reliable partner in achieving marketing goals.

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Detach Solutions

5.0 6 reviews

$1,000+

< $25 / hr

50 - 249

Austin, TX

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Mobile App Development +2 services

20% Web Design

20% Web Development

Detach Solutions (Private) Limited is a web development company known for its technical expertise and creative design capabilities. Reviews highlight their ability to deliver high-performance websites on time, with positive outcomes such as a 30% increase in conversion rates. All feedback is positive, emphasizing their strategic guidance and excellent post-launch support.

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said

Clients have praised Detach Solutions (Private) Limited for their competitive pricing and overall value, with one CEO noting that their pricing fit the budget and offered good value for the cost. The company's ability to deliver high-quality web development services promptly and efficiently further contributes to positive sentiment regarding their cost-effectiveness. Overall, clients feel that they received exceptional service relative to their investment, underscoring Detach's commitment to delivering value.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months

In the past six months, Detach Solutions has received positive feedback highlighting their technical expertise and timely delivery. A client noted a 30% increase in conversions and a significant drop in bounce rates following their web development project. The team was praised for their strategic guidance and attention to detail, with one client remarking on their exceptional post-launch support. Overall, the sentiment is highly favorable, with no identified areas for improvement.

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High Standards Technology, Inc.

4.5 1 review

Undisclosed

Undisclosed

10 - 49

Houston, TX

Services provided

10% Call Center Services

50% IT Managed Services

30% Cybersecurity +1 service

10% Sales Outsourcing

High Standards Technology, Inc. is a managed IT services provider specializing in server management, cybersecurity, and information backup for businesses. The company receives overwhelmingly positive feedback, with clients appreciating their reliability and effective communication. Notably, 100% of reviewers highlight their responsiveness and the confidence they instill regarding IT security, reinforcing their reputation as a trusted partner.

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

Less than $10,000 (0)

$10,000 to $49,000 (0)

$50,000 to $199,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients generally express high satisfaction with High Standards Technology, Inc.'s cost and value for money. One client noted a substantial investment of around $300,000 over ten years, emphasizing the company's reliability and effective communication. The client feels confident in their IT security and appreciates the priority given to their needs, stating, 'High Standards gets the job done.' Overall, the sentiment reflects a strong endorsement for the company's services relative to their pricing.

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eClerx

Not yet reviewed

$5,000+

Undisclosed

10,000+

Austin, TX

Services provided

20% Call Center Services

35% Custom Software Development

25% Back Office Outsourcing +2 services

15% Generative AI

5% Robotics Process Automation

EClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
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SkipForce

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Austin, TX

Services provided

90% Sales Outsourcing

10% Commercial Property Management

SkipForce is a Sales Outsourcing company launched in 2019. The team focuses on Sales Outsourcing and Commercial Property Management and is in Austin, Texas.
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SupportNinja

4.5 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Dallas, TX

Services provided

40% Call Center Services

40% Back Office Outsourcing

20% Sales Outsourcing

SupportNinja provides ongoing communication, real-time responses, and educational training to support managerial tasks and improve guest satisfaction. Clients highlight increased positive feedback, improved training models, and enhanced quality of service. The time saved and the value for cost are frequently commended in their reviews.

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Telvista

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Farmers Branch, TX

Services provided

30% Call Center Services

30% Sales Outsourcing

10% Customer Service Outsourcing +4 services

10% IT Managed Services

10% IT Staff Augmentation

5% Back Office Outsourcing

5% Unified Communications Consulting & SI

Answering service Telvista was launched in 1997. The company specializes in Call Center Services and Sales Outsourcing, and is large.
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Touchstone Communications

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Fort Worth, TX

Services provided

55% Call Center Services

25% Transcription

10% Social Media Marketing +2 services

5% Accounting

5% Custom Software Development

Touchstone Communications is a phone answering service. The team is headquartered in Fort Worth, Texas and Islamabad, Pakistan, and their services include Call Center Services and Transcription.
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Etech

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Nacogdoches, TX

Services provided

45% Call Center Services

40% Customer Service Outsourcing

15% Sales Outsourcing

In Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.
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Personalized Communications

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Duncanville, TX

Services provided

100% Call Center Services

Personalized Communications is a midsize call center service in Duncanville, Texas and Amarillo, Texas. The team focuses on Call Center Services.
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Texas Iron & Metal

Not yet reviewed

$1,000+

Undisclosed

50 - 249

Houston, TX

Services provided

100% Sales Outsourcing

Sales Outsourcing company Texas Iron & Metal is based in Houston, Texas. The team offers Sales Outsourcing.
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Apollo Answering Service, LLC

Not yet reviewed

$1,000+

$50 - $99 / hr

10 - 49

Houston, TX

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Apollo Answering Service, LLC is a call center company. Launched in 1966, their team offers Call Center Services and Customer Service Outsourcing.
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Hastings Humans

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Austin, TX

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Established in 1948, Hastings Humans is a telephone answering service. The firm provides Call Center Services and Customer Service Outsourcing.
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DJM Sales & Marketing

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Austin, TX

Services provided

80% Sales Outsourcing

20% Back Office Outsourcing

DJM Sales & Marketing is a Sales Outsourcing company. Founded in 1997, the team provides Sales Outsourcing and Back Office Outsourcing.
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mindStart Solutions

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Austin, TX

Services provided

48% Call Center Services

32% Customer Service Outsourcing

20% Social Media Marketing

Launched in 2000, mindStart Solutions is a midsize call center company. Their team offers Call Center Services and Customer Service Outsourcing.
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MHRCM

Not yet reviewed

$25,000+

< $25 / hr

50 - 249

Round Rock, TX

Services provided

50% Call Center Services

50% Back Office Outsourcing

MHRCM is a call center service and Back Office Outsourcing company. Established in 2018, the team specializes in Call Center Services and Back Office Outsourcing.
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Centex rack

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Georgetown, TX

Services provided

50% Business Consulting

50% Sales Outsourcing

Centex rack is a Business Consulting and Sales Outsourcing company. Based in Georgetown, Texas, their midsize team offers Business Consulting and Sales Outsourcing. The agency was founded in 2016.
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Dotcomsourcing

Not yet reviewed

$1,000+

$100 - $149 / hr

50 - 249

Carrollton, TX

Services provided

20% Back Office Outsourcing

15% Recruiting

10% Accounting +6 services

10% Customer Service Outsourcing

10% IT Staff Augmentation

10% Mobile App Development

10% Sales Outsourcing

10% Web Development

5% Search Engine Optimization

Founded in 2018, Dotcomsourcing is a Back Office Outsourcing company. The team offers Back Office Outsourcing and Recruiting.
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Datamark

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

El Paso, TX

Services provided

21% Call Center Services

25% Finance & Accounting Outsourcing (FAO)

19% Back Office Outsourcing +3 services

15% Business Consulting

10% Customer Service Outsourcing

10% Financial Consulting

Datamark, a Finance & Accounting Outsourcing (FAO) company, was established in 1989. The agency provides Finance & Accounting Outsourcing (FAO) and Call Center Services.
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SD Tech - Managed IT and VoIP

Not yet reviewed

$5,000+

$100 - $149 / hr

2 - 9

San Antonio, TX

Services provided

50% Call Center Services

50% IT Strategy Consulting

SD Tech - Managed IT and VoIP, an answering service company and IT strategy consulting company, was founded in 2001. The firm focuses on Call Center Services and IT strategy consulting.
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Outboundify

Not yet reviewed

$1,000+

< $25 / hr

2 - 9

Dallas, TX

Services provided

25% Call Center Services

75% Sales Outsourcing

Small Sales Outsourcing company Outboundify, is in Dallas, Texas. Their services include Sales Outsourcing and Call Center Services.
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TX Pavers and Turf

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Allen, TX

Services provided

100% Sales Outsourcing

TX Pavers and Turf is a Sales Outsourcing company. The firm is in Allen, Texas and Allen, Texas. Their services include Sales Outsourcing.
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Southwest Recovery Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Addison, TX

Services provided

50% Call Center Services

50% Customer Service Outsourcing

Southwest Recovery Services is an answering service and Customer Service Outsourcing company. Their services include Call Center Services.
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The SalesBridge

5.0 1 review

$25,000+

Undisclosed

50 - 249

Carrollton, TX

Services provided

50% Content Marketing

30% Sales Outsourcing

20% Email Marketing

The SalesBridge provides appointment setting and lead generation services tailored to SaaS and e-commerce companies. Reviews highlight their ability to deliver high-quality leads within budget and on time, and commend their seamless communication and personalized strategies. Clients are impressed with their expertise and the value they bring to projects.

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Eminence RCM

Not yet reviewed

$1,000+

$25 - $49 / hr

1,000 - 9,999

McKinney, TX

Services provided

20% Call Center Services

50% Customer Service Outsourcing

30% Back Office Outsourcing

Customer Service Outsourcing company Eminence RCM was launched in 2017. In McKinney, Texas, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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World Wide Outsource Solutions LLC

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

San Antonio, TX

Services provided

15% Call Center Services

15% Back Office Outsourcing

15% Custom Software Development +5 services

15% Customer Service Outsourcing

15% Sales Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% Web Design

5% Transcription

World Wide Outsource Solutions LLC, a call center company, offers Call Center Services and Custom Software Development. The firm is in San Antonio, Texas.
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The Functionary

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Aubrey, TX

Services provided

15% Call Center Services

15% Back Office Outsourcing

15% Customer Service Outsourcing +5 services

15% IT Staff Augmentation

10% Business Consulting

10% Generative AI

10% IT Strategy Consulting

10% Staffing

The Functionary is an IT staff augmentation company. Headquartered in Aubrey, Texas, the firm was launched in 2017. Their services include IT staff augmentation and Call Center Services.
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Prestige dealer alliance

Not yet reviewed

$250,000+

$200 - $300 / hr

10 - 49

Seagoville, TX

Services provided

20% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% Recruiting

20% Sales Outsourcing

Founded in 2021, Prestige dealer alliance is a small Seagoville, Texas-based answering service. Their services include Call Center Services and Back Office Outsourcing.
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Med Revolve Billing

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Austin, TX

Services provided

30% Call Center Services

50% Customer Service Outsourcing

20% Back Office Outsourcing

Med Revolve Billing is a Customer Service Outsourcing company launched in 2022. Their services include Customer Service Outsourcing and Call Center Services.
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Quantum IT Group

Not yet reviewed

Undisclosed

$100 - $149 / hr

2 - 9

Frisco, TX

Services provided

37% Call Center Services

32% IT Managed Services

5% Cloud Consulting & SI +7 services

5% Cybersecurity

5% IT Staff Augmentation

5% Other IT Consulting and SI

5% Web Development

2% Application Management & Support

2% Application Testing

2% IT Strategy Consulting

Quantum IT Group is a small call center company headquartered in Frisco, Texas. Their services include Call Center Services and IT managed services.
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Real Estate IQ

Not yet reviewed

$10,000+

$25 - $49 / hr

50 - 249

Addison, TX

Services provided

25% Sales Outsourcing

15% Email Marketing

10% Branding +5 services

10% Conversion Optimization

10% Direct Marketing

10% Market Research

10% Marketing Strategy

10% Social Media Marketing

Launched in 2014, Real Estate IQ is a Sales Outsourcing company. The team provides Sales Outsourcing and Email Marketing and is in Addison, Texas.
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newell starks

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Cedar Park, TX

Services provided

40% Other Marketing

30% Commercial Property Management

30% Sales Outsourcing

Other Marketing company newell starks offers Other Marketing and Commercial Property Management. They were founded in 1990.
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Level180

4.8 5 reviews

$1,000+

$100 - $149 / hr

2 - 9

Austin, TX

Services provided

35% Sales Outsourcing

25% Direct Marketing

20% Business Consulting +1 service

20% Corporate Training & Coaching

Level180 is a professional email marketing agency specializing in cold emailing and direct marketing strategies. Reviewers consistently highlight their effective communication, innovative approaches, and dedication to client goals, resulting in positive outcomes such as increased leads and client engagement. Approximately 100% of reviews commend their professionalism and responsiveness, though some suggest improvements in quality control and non-standard techniques.

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Reviews mention Flexible

Clients have consistently praised Level180 for their flexibility and responsiveness throughout projects. One client highlighted their willingness to discuss new approaches and take ownership of implementing them, stating, 'Flexibility, integrity and desire to make things work' were standout qualities. Additionally, the company's exceptional timekeeping and commitment to meeting deadlines contribute to a positive overall sentiment regarding their adaptable approach to project management.

Lead Generation Marketing for Enterprise AI Platform

5.0 Jan 10, 2024

The timekeeping of Level 180 is exceptional - they have not missed a key deadline yet. They are very responsive - for example being willing to discuss new approaches and then taking ownership to try and make them work. Flexibility, integrity and desire to make things work.

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Average Project Cost Breakdown

Less than $10,000 (2)

$10,000 to $49,000 (2)

$50,000 to $199,999 (0)

$200,000 to $999,999 (0)

$1,000,000 to $9,999,999 (0)

$10,000,000 + (0)

What Clients Have Said

Clients consistently commend Level180 for their competitive pricing and exceptional value for money. One client noted that their pricing fit well within their budget, while another highlighted the impressive outcomes achieved through their services. The company's commitment to regular communication and responsiveness was also praised, indicating a strong return on investment. Overall, the sentiment reflects satisfaction with the cost-effectiveness of their solutions, making Level180 a recommended partner for businesses seeking quality service at reasonable rates.

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More responsive than most other service providers

Level180 is very responsive

They are a great candidate to start a conversation with. Send them a short message or project inquiry.

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Pretoria, South Africa (1)

Johannesburg, South Africa (1)

Plettenberg Bay, South Africa (1)

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OnTarget Partners

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Frisco, TX

Services provided

100% Call Center Services

OnTarget Partners, a call center service, provides Call Center Services. The firm is in Frisco, Texas.
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Tucker, Albin & Associates

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Richardson, TX

Services provided

50% Call Center Services

50% Back Office Outsourcing

Tucker, Albin & Associates, a Back Office Outsourcing and call center company, was founded in 2008. The agency specializes in Back Office Outsourcing and Call Center Services, and is midsize.
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Reviewed 3 times in the past 6 months

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Average Project Cost Breakdown

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Exceeds expectations

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Efficient

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