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Touchstone Communications was built in 2002 on the philosophy of hiring educated, motivated talent and then providing them with the best training and management to achieve our clients' goals. With headquarters in Fort Worth, Texas, Touchstone brings a wealth of proven U.S. management leadership to deliver quantifiable offshore results that are of the highest quality in the world. Touchstone provides, inbound lead generation, inbound support and customer services to a number of businesses in the U.K., U.S. Touchstone Communications is an end-to-end provider of customer services. Whether you’re looking for a turnkey managed strategy in sales, qualified lead, or direct sale, our experience and approach are sure to prove to be a valuable asset. Touchstone employees are primarily college educated, career minded men and women who are highly dedicated and motivated to be part of a successful U.K. and US client team. With over 1000+ employees, all trained to the highest standard of telephone etiquette, professional marketing, and all dedicated to working in a quality conscious environment. Touchstone Communications is a market leader in all aspects of Telemarketing, customer services, and technical support.
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Min project size
Undisclosed
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Hourly rate
Undisclosed
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Employees
250 - 999
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Locations
Fort Worth, TX
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Year founded
Founded 2002
2 Locations
- Fort Worth , TX
- Islamabad , Pakistan
Service Lines
- Transcription
- 25%
- Accounting
- 5%
Select Focus Area
- Inbound Services
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- Influencer Marketing Platforms
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- Influencer Marketing Services
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- Influencer Management
- 25%
- Outbound Services
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- Transcription Focus
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- Audio to Text Transcription
- 20%
- Video to Text Transcription
- 20%
- Audio Description
- 15%
- Offline Transcription
- 15%
- Realtime Transcription
- 15%
- Transcription Specialization
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- Academic Transcription
- 15%
- Business Transcription
- 15%
- Media & Mass Communication Transcription
- 15%
- Podcast Transcription
- 15%
- Transcription Type
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- Edited Transcription
- 25%
- Intelligent Verbatim Transcription
- 25%
- Phonetic Transciption
- 25%
- Verbatim Transcription
- 25%
- Social Media Focus
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Industries
- Hospitality & leisure
- 20%
- Telecommunications
- 20%
- Advertising & marketing
- 15%
- Supply Chain, Logistics, and Transport
- 15%
- Financial services
- 10%
- Other industries
- 10%
- Retail
- 10%
Clients
- Midmarket ($10M - $1B)
- 50%
- Enterprise (>$1B)
- 25%
- Small Business (<$10M)
- 25%
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