Top Call Center Services & Voice Services in Texas

Ratings Updated: December 4, 2025

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15 Leaders 15 Contenders

202 Companies

Country: United States

State: Texas

List of the Top Texas Call Center Companies & Voice Services

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What are Featured Providers?
HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Texas

Services provided

30% Call Center Services

40% Back Office Outsourcing

30% Customer Service Outsourcing

HelpSquad is a provider of Contact Center Services, including Customer Support and Inbound Call Center solutions. Reviews highlight their reliability and adaptability, with 100% of respondents praising their responsiveness and technical expertise. Clients appreciate HelpSquad's ability to tailor services to specific needs, resulting in increased efficiency and customer satisfaction. Overall, they are highly recommended for their exceptional customer care and value for cost.

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Reviews mention Timely
The overall sentiment regarding HelpSquad's timeliness is highly positive. Clients frequently noted their ability to deliver services promptly and meet deadlines. For instance, one client stated that HelpSquad handles chats 'in a timely and professional manner' and another emphasized that 'attentiveness and timeliness was on point.' Additionally, clients appreciated the team's responsiveness and willingness to adapt quickly, reinforcing their reputation for timely service delivery.

Customer Service Outsourcing for Medical Company

5.0 Aug 1, 2024

HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Virtual Agent Dev for Omnichannel Support Solutions Co

5.0 Feb 22, 2024

HelpSquad delivered exactly what we needed and helped us save time, so I gave them a five out of five. Everything was satisfactory with HelpSquad's project management in terms of delivering on time and within budget.
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Call Center Services for Software Company

5.0 Feb 14, 2024

Attentiveness and timeliness was on point.
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Call Center Services for Moving & Storage Company

5.0 Feb 13, 2024

Yes, communication and project management was done in a timely fashion.
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1 of 1 reviews is 5 stars

1 new review for Call Center Services services

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised HelpSquad for their reliable live chat and call center solutions, highlighting their strong integration capabilities and personalized service. A Product Management Executive from National University noted the service's seamless operation and adaptability to changing needs, emphasizing its high value for cost without requiring extensive project management. Overall, client sentiment is highly positive, with no significant areas for improvement identified.
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7 of 7 Call Center Services reviews are 5 stars

1 new review for Call Center Services in past 6 months

$10,000 – $49,000 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Staff Aug for Higher Education Institution
5.0 — HelpSquad provided live chat and call center staff augmentation for a higher education institution. The team also offered chat analytics and integrated Salesforce into the client's CRM. Read more
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Hatboro, Pennsylvania (3) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Texas

Services provided

20% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.

See all 28 projects
Reviews mention Hard working
Clients consistently commend Hugo for their hard work and dedication. One client highlighted their 'unwavering commitment to on-time deliveries' and noted that Hugo's team 'went above and beyond expectations.' Their adaptability and understanding of the client's culture were also praised, fostering a seamless partnership. Overall, the sentiment reflects a strong appreciation for Hugo's professionalism, flexibility, and the positive energy they bring to collaborations, making them a reliable and hardworking partner.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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3 of 3 Call Center Services reviews are 5 stars

$50,000 – $199,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Texas

Services provided

20% Call Center Services

60% Customer Service Outsourcing

20% Back Office Outsourcing

Helpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.

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Reviews mention Understands their clients' needs
Client feedback consistently highlights Helpware's deep understanding of their needs, contributing to successful partnerships. One client noted that Helpware's team actively engaged with them, adapting to growing requirements and ensuring mutual growth. Another praised their empathy and responsiveness, stating that Helpware's representatives are dedicated to addressing individual customer needs. Overall, the sentiment reflects a strong appreciation for Helpware's ability to comprehend and align with client objectives, fostering effective collaboration.

Administrative and Internal Support for Strategy Consultancy

5.0 Oct 23, 2019

I can ask for assistance and if they can provide it they will. I had a need for a client and I did not have the time to fit it into my schedule, and My Team was able to pull someone in to help out so we could secure the gig. I won, Helpware won, and most importantly, my client won! They are responsive and attentive. They understand how to make this work. There are always areas for improvement, but when I bring up my concerns they are addressed immediately, which is the key. Obstacles are a part of life, the question is what we do with them. My Team understands what to do with them and we work together to make sure we get it done.
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Customer Service via Chat

5.0 Feb 1, 2019

They're a driving factor behind our ratings. Their team members have been very understanding and easy to work with. Also, they're very flexible and accommodating. There was one team member whose level of English wasn't sufficient to work with chats, so Helpware reassigned her to a different project and gave us someone else. We're impressed with their empathy. They're dedicated to working with each individual customer. It's not like working with a robot that manages an overseas service center. They're targeting human beings with feelings and they're there to help our customers.
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Back Office & Digital Marketing Support for Digital Solutions Company

5.0 Jan 9, 2019

They're very thorough and responsible. They always make sure they understand the scope of the project and our guidelines, so we haven't had any issues with communication. We mostly use Slack to stay in touch. They're always there for us. They take on tasks that might be mundane, but they execute well and never complain. Also, their rates are very reasonable.
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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

United States (40) Canada (1) Georgia (1) New Zealand (1)
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Select VoiceCom

4.8 9 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Texas

Services provided

30% Call Center Services

30% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Sales Outsourcing

Select VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.

See all 9 projects
Reviews mention Communicative
Clients consistently commend Select VoiceCom for their exceptional communication skills. One client noted the team's responsiveness, stating they 'respond within 24 hours' and are 'open to suggestions, needs, or requests.' Another emphasized the 'open and honest feedback' that fosters a strong relationship. Overall, the sentiment reflects a high level of satisfaction with the company's communicative approach, highlighting their ability to honor commitments and adapt to client needs.

Call Center Services for Third-Party Management Company

4.5 Feb 6, 2025

Yes- their team has been amazing to work with. We are so grateful for the relationship we have built. We have open and honest feedback that goes both ways. SVC truly meets our needs from a culture prospective alone. I truly value the connection piece and the communication we are given.
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Recruitment Services for Financial Services Company

4.5 Oct 17, 2025

We have found SVC an extremely well organized and communicative team. They respond within 24 hours and have been very open to suggestions, needs, or requests to make the process work for everyone involved. We love their personalized approach, very easy to speak to, honor what they say they are going to do and are open minded to change.
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0 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, Select VoiceCom has received positive feedback for their organized and communicative approach. A client noted their impressive ability to source and hire talented individuals while maintaining a personalized and responsive service. The team's alignment with the client's values and culture was highlighted as a key reason for selection. Overall, clients express high satisfaction with Select VoiceCom's performance, with no significant areas for improvement identified.
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2 of 4 Call Center Services reviews are 5 stars

$200,000 – $999,999 avg. project cost

Call Center Services PROJECT HIGHLIGHT

Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
Read 4 Reviews

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Average Project Cost Breakdown

$10,000 to $49,000 (2) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.
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Landingi

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Dallas, TX

Services provided

40% Conversion Optimization

20% AI Development

20% Application Testing +1 service

20% Sales Outsourcing

Landingi is a small Gliwice, Poland-based Conversion Optimization company. The team specializes in Conversion Optimization and Artificial Intelligence.
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Gliwice, Poland

ul. Dworcowa 25
Gliwice, Poland 41-100
10 - 15

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Afrishore BPO

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Dallas, TX

Services provided

25% Call Center Services

25% Accounting

25% Customer Service Outsourcing +1 service

25% Marketing Strategy

Afrishore BPO is a Marketing Strategy company. In Sandton, South Africa and Dallas, Texas, the agency was established in 2016. Their services include Marketing Strategy and Call Center Services.
Read more

Sandton, South Africa

168 Grosvenor Road
Sandton, South Africa 2191
751 - 1000

+27 101 095 888

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 ContactWorks

2 EBQ

3 memoryBlue

4 Constructur

5 Invensis Inc

6 Hire With Near

7 AnswerLive

8 Impactable

9 OnQ Global

10 Westpark Communications

11 TAS United

12 Kore BPO

13 Maxamy

14 Detach Solutions

15 High Standards Technology, Inc.

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 15 Texas Call Center Companies & Voice Services

ContactWorks

$5,000+

$25 - $49 / hr

50 - 249

Austin, TX

Ability to deliver

34.6/40.0

17.8/20 Reviews

10/10 Clients & Experience

6.8/10 Market Presence

Service focus

25% Call Center Services

25% Sales Outsourcing

50% Other

View Profile Visit Website
EBQ

$5,000+

Undisclosed

250 - 999

Austin, TX

Ability to deliver

33.8/40.0

18.4/20 Reviews

7.1/10 Clients & Experience

8.3/10 Market Presence

Service focus

10% Call Center Services

40% Sales Outsourcing

50% Other

View Profile Visit Website
memoryBlue

$5,000+

Undisclosed

250 - 999

Dallas, TX

Ability to deliver

32.7/40.0

15.8/20 Reviews

8.4/10 Clients & Experience

8.4/10 Market Presence

Service focus

15% Call Center Services

25% Sales Outsourcing

60% Other

View Profile Visit Website
Constructur

$1,000+

$100 - $149 / hr

10 - 49

Plano, TX

Ability to deliver

32.6/40.0

17.4/20 Reviews

9.5/10 Clients & Experience

5.8/10 Market Presence

Service focus

60% Sales Outsourcing

40% Other

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Invensis Inc

$1,000+

< $25 / hr

1,000 - 9,999

Lewisville, TX

Ability to deliver

32.6/40.0

15.6/20 Reviews

7.4/10 Clients & Experience

9.6/10 Market Presence

Service focus

10% Call Center Services

90% Other

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Hire With Near

$5,000+

< $25 / hr

10 - 49

San Antonio, TX

Ability to deliver

33.2/40.0

17.6/20 Reviews

9.6/10 Clients & Experience

6/10 Market Presence

Service focus

20% Sales Outsourcing

80% Other

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AnswerLive

Undisclosed

Undisclosed

50 - 249

Lubbock, TX

Ability to deliver

25.7/40.0

15/20 Reviews

5.2/10 Clients & Experience

5.5/10 Market Presence

Service focus

50% Call Center Services

15% Sales Outsourcing

35% Other

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Impactable

$1,000+

$200 - $300 / hr

10 - 49

San Antonio, TX

Ability to deliver

32.8/40.0

15.4/20 Reviews

9.4/10 Clients & Experience

8/10 Market Presence

Service focus

15% Sales Outsourcing

85% Other

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OnQ Global

Undisclosed

Undisclosed

250 - 999

Houston, TX

Ability to deliver

25.1/40.0

17.6/20 Reviews

1.8/10 Clients & Experience

5.8/10 Market Presence

Service focus

40% Call Center Services

60% Other

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Westpark Communications

Undisclosed

Undisclosed

50 - 249

Spring, TX

Ability to deliver

26.9/40.0

15.6/20 Reviews

3.6/10 Clients & Experience

7.7/10 Market Presence

Service focus

25% Call Center Services

10% Sales Outsourcing

65% Other

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TAS United

Undisclosed

Undisclosed

50 - 249

San Antonio, TX

Ability to deliver

21.7/40.0

16.2/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

70% Call Center Services

30% Other

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Kore BPO

$1,000+

< $25 / hr

10 - 49

Dallas, TX

Ability to deliver

25.7/40.0

17.2/20 Reviews

3.6/10 Clients & Experience

4.9/10 Market Presence

Service focus

25% Call Center Services

75% Other

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Maxamy

$1,000+

$200 - $300 / hr

2 - 9

Dallas, TX

Ability to deliver

23.7/40.0

16.4/20 Reviews

3.3/10 Clients & Experience

4/10 Market Presence

Service focus

10% Sales Outsourcing

90% Other

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Detach Solutions

$1,000+

< $25 / hr

50 - 249

Austin, TX

Ability to deliver

20.4/40.0

16.4/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

20% Call Center Services

80% Other

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High Standards Technology, Inc.

Undisclosed

Undisclosed

10 - 49

Houston, TX

Ability to deliver

14.6/40.0

14.6/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

10% Call Center Services

10% Sales Outsourcing

80% Other

View Profile Visit Website
eClerx

$5,000+

Undisclosed

10,000+

Austin, TX

Ability to deliver

7.9/40.0

0/20 Reviews

0/10 Clients & Experience

7.9/10 Market Presence

Service focus

20% Call Center Services

80% Other

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SkipForce

Undisclosed

Undisclosed

10 - 49

Austin, TX

Ability to deliver

7.4/40.0

0/20 Reviews

1.4/10 Clients & Experience

6/10 Market Presence

Service focus

90% Sales Outsourcing

10% Other

View Profile Visit Website
SupportNinja

Undisclosed

Undisclosed

1,000 - 9,999

Dallas, TX

Ability to deliver

7.3/40.0

0/20 Reviews

0/10 Clients & Experience

7.3/10 Market Presence

Service focus

40% Call Center Services

20% Sales Outsourcing

40% Other

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Telvista

Undisclosed

Undisclosed

1,000 - 9,999

Farmers Branch, TX

Ability to deliver

7.1/40.0

0/20 Reviews

0/10 Clients & Experience

7.1/10 Market Presence

Service focus

30% Call Center Services

30% Sales Outsourcing

40% Other

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Touchstone Communications

Undisclosed

Undisclosed

250 - 999

Fort Worth, TX

Ability to deliver

5.8/40.0

0/20 Reviews

0/10 Clients & Experience

5.8/10 Market Presence

Service focus

55% Call Center Services

45% Other

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Etech

$1,000+

< $25 / hr

1,000 - 9,999

Nacogdoches, TX

Ability to deliver

5.7/40.0

0/20 Reviews

0/10 Clients & Experience

5.7/10 Market Presence

Service focus

45% Call Center Services

15% Sales Outsourcing

40% Other

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Dotcomsourcing

$1,000+

$100 - $149 / hr

50 - 249

Carrollton, TX

Ability to deliver

13.5/40.0

0/20 Reviews

8.6/10 Clients & Experience

4.9/10 Market Presence

Service focus

10% Sales Outsourcing

90% Other

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Personalized Communications

$1,000+

$25 - $49 / hr

50 - 249

Duncanville, TX

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

100% Call Center Services

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Texas Iron & Metal

$1,000+

Undisclosed

50 - 249

Houston, TX

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

100% Sales Outsourcing

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Apollo Answering Service, LLC

$1,000+

$50 - $99 / hr

10 - 49

Houston, TX

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

80% Call Center Services

20% Other

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Hastings Humans

$1,000+

$25 - $49 / hr

10 - 49

Austin, TX

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

70% Call Center Services

30% Other

View Profile Visit Website
DJM Sales & Marketing

$1,000+

$25 - $49 / hr

50 - 249

Austin, TX

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

80% Sales Outsourcing

20% Other

View Profile Visit Website
mindStart Solutions

Undisclosed

Undisclosed

250 - 999

Austin, TX

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

48% Call Center Services

52% Other

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MHRCM

$25,000+

< $25 / hr

50 - 249

Round Rock, TX

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

50% Call Center Services

50% Other

View Profile Visit Website
Centex rack

Undisclosed

Undisclosed

50 - 249

Georgetown, TX

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

50% Sales Outsourcing

50% Other

View Profile Visit Website

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Specialties

Inbound Appointment Setting Telemarketing Third Party Verification Outbound Appointment Setting Virtual Receptionist Sales Outsourcing Order Processing Lead Generation

Nearby Locations

Call Centers in Dallas Call Centers in Austin Call Centers in Houston Call Centers in San Antonio Call Centers in El Paso

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Top Call Center Services & Voice Services in Texas

List of the Top Texas Call Center Companies & Voice Services

Reviews mention Timely

Customer Service Outsourcing for Medical Company

Virtual Agent Dev for Omnichannel Support Solutions Co

Call Center Services for Software Company

Call Center Services for Moving & Storage Company

Reviewed 1 time in the past 6 months

Call Center Staff Aug for Higher Education Institution

Reviews mention Hard working

Customer Service Outsourcing for Gaming Company

Back Office Outsourcing for E-Commerce Co

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Understands their clients' needs

Administrative and Internal Support for Strategy Consultancy

Customer Service via Chat

Back Office & Digital Marketing Support for Digital Solutions Company

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Reviews mention Communicative

Call Center Services for Third-Party Management Company

Recruitment Services for Financial Services Company

Reviewed 1 time in the past 6 months

Call Center Services for Third-Party Management Company

Average Project Cost Breakdown

What Clients Have Said

Tell us what you need — we’ll match you with top agencies in minutes.

Why Trust Clutch

List of the Top 15 Texas Call Center Companies & Voice Services

Latest Call Centers Articles

How to Build a Budget for Call Center Services [With Template]

Guide to Call Center Outsourcing

How To Hire a Call Center in 4 Steps

Similar Categories

Related Services

Specialties

Nearby Locations