Call Center Services PROJECT HIGHLIGHT
Top Call Center Services & Voice Services in Los Angeles
158 Companies
List of the Top Los Angeles Call Center Companies & Voice Services
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Featured
What are Featured Providers?
$1,000+< $25 / hr250 - 999Serves Los Angeles, CAServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingHelpSquad specializes in Contact Center Services, providing comprehensive customer support, including inbound call handling, telephonic support, and customer care services. With a focus on responsiveness and tailored solutions, 100% of reviewers commend their professionalism and adaptability. Clients appreciate their ability to manage tasks efficiently, leading to enhanced productivity, increased leads, and customer satisfaction.
6 of 6 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costWas this helpful?
Average Project Cost Breakdown
What Clients Have Said
Clients consistently praise HelpSquad for offering excellent value for money, noting that their pricing aligns well with project budgets. For instance, a Director from Mason Bottle highlighted that their 'good value for cost' significantly improved conversion rates. Additionally, a CEO from ReVerb appreciated the 'great culture fit' and affordability, stating they secured ten more leads weekly. Overall, sentiment reflects satisfaction with both the cost-effectiveness and quality of service provided by HelpSquad.
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More responsive than most other service providers
HelpSquad is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000+< $25 / hr1,000 - 9,999Serves Los Angeles, CAServices provided
20% Call Center Services40% Customer Service Outsourcing20% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Support for Marketing & Advertising Company
5.0 Aug 28, 2023Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co
5.0 Aug 23, 2023Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm
5.0 Apr 25, 2025Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for E-Commerce Co
5.0 — Hugo provides back-office outsourcing for an e-commerce company. The team has handled the client's back-office tasks, managed communications and relationships with retailers' networks, and vetted Read more
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1 of 1 reviews is 5 stars$200,000 – $999,999 avg. project costReviewed 1 time in the past 6 months
Recent reviews of Hugo Inc. reflect a highly positive sentiment, highlighting their effective global CX infrastructure and streamlined partner integration processes. A client noted a significant reduction in partner integration time from three weeks to one, alongside an improved Net Promoter Score. Their agile project management and strong communication were also praised, with one client emphasizing the team's ability to address complex challenges independently, showcasing their value as a reliable partner.
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$1,000+$25 - $49 / hr250 - 999Serves Los Angeles, CAServices provided
10% Call Center Services75% Sales Outsourcing15% Email MarketingMartal Group specializes in lead generation and sales engagement, utilizing multi-channel approaches including email, phone calls, and LinkedIn interactions. The company has received diverse feedback, with approximately 70% of reviews highlighting their responsiveness and ability to meet targets, while areas for improvement include empathy towards clients and quicker adaptation to feedback. Their telemarketing services are often praised for the seamless integration with client teams and innovative approaches.
Reviews mention Hard working
The sentiment of 'hard working' is consistently reflected in client feedback regarding Martal Group. Clients commend the team's dedication and commitment, with one stating they are a 'hard-working team that acts as an extension of our own in-house efforts.' Another client highlighted their 'very hardworking and innovative' approach, emphasizing their adaptability and proactive communication. Overall, the feedback conveys a strong appreciation for Martal Group's diligent work ethic and their effectiveness in achieving client objectives.
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Lead Gen & Sales Engagement for Crowdsourcing Company
5.0 Oct 16, 2023Martal Group has also offered a high degree of consistency. They’re very hardworking and innovative, so they always tell us what has changed, what they’re doing differently, and what new approaches they’re trying. For example, they observe our competitors to see what they’re doing and what results they’re getting.
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Staff Augmentation & Advertising for Marketing Tech Platform
5.0 May 20, 2022They are a hard-working team that acts as an extension of our own in-house efforts.
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Lead Generation for Health Data Firm
5.0 Jun 18, 2020The team performed and communicated very well with us and the customers. Martal Group understood exactly what we were trying to accomplish, and they worked hard to help us get there.
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7 of 12 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Consulting Co
5.0 — Martal Group provided call center services for a consulting company. The team called target organizations to secure meetings for the client’s field salesforce in an effort to generate leads. Read more
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Average Project Cost Breakdown
What Clients Have Said
Client feedback on Martal Group highlights a positive sentiment regarding their cost-effectiveness and overall value. Many clients noted the company's pricing fit within their budgets and praised the good value for the services received, such as comprehensive lead generation and appointment setting. One CEO remarked on the 'good value for cost,' while another highlighted the 'excellent ROI' achieved. However, there were instances where clients felt that the results did not justify the costs, emphasizing the importance of clear communication and expectations.
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$5,000+< $25 / hr1,000 - 9,999Serves Los Angeles, CAServices provided
20% Call Center Services60% Customer Service Outsourcing20% Back Office OutsourcingHelpware is a specialized provider of customer care services, offering expertise in both inbound and outbound call center operations. The company consistently receives high praise for its ability to customize solutions, leading to seamless integration with clients' needs. Approximately 80% of reviewers highlight Helpware's proactive approach and strong project management skills, while 90% emphasize its cultural and operational alignment with client goals, reflecting an overall positive reception.
Reviews mention Proactive
Helpware consistently receives positive feedback regarding their proactive approach in client engagements. Clients commend their ability to anticipate needs and swiftly address challenges, as evidenced by one client noting their 'enthusiastic and proactive approach to calling out risks.' Another highlighted their 'transparent and proactive' communication style. Overall, the sentiment is overwhelmingly favorable, with clients appreciating Helpware's commitment to improvement and collaboration, reinforcing their role as an integral part of the teams they support.
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Centralization Process & Outsourcing Svcs for Treatment Firm
5.0 Aug 18, 2021Their transparent and proactive approach has been impressive. On top of that, they’re great to talk with.
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Call Center Services for Nonprofit Organization
5.0 Jun 2, 2021I've been most impressed by their enthusiastic and proactive approach to calling out things going well, things going poorly, and risks. The communication has helped us move quickly and prevent issues before they happen.
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Call Center Services for Resume Builder Website
5.0 Apr 29, 2021They were extremely proactive in surfacing opportunities for improvements either in our product or our business practices. We appreciate most just how flexible they were in working with a smaller, but rapidly growing, business.
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Call Center Services for E-Learning Software Company
5.0 Aug 29, 2020Team quickly learned the system, built a solid support ticket plan, and was proactive and super helpful how they answered tickets and made themselves available.
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Image Annotation for Computer Vision Software
5.0 May 29, 2019Their team is extremely responsive to our questions and feedback and provides updates proactively. Their customer service has made the process as easy and smooth as possible for us.
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17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read more
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More responsive than most other service providers
Helpware is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Callbox
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UndisclosedUndisclosed250 - 999Los Angeles, CAServices provided
10% Call Center Services60% Sales Outsourcing20% Customer Service Outsourcing +1 service10% Back Office OutsourcingCallbox is a professional B2B lead generation and sales support company specializing in telemarketing services, outbound call center operations, and customer support services. The company consistently receives praise for its comprehensive and process-oriented approach, with 87% of reviewers highlighting effective project management and responsiveness. Additionally, 67% of reviews commend Callbox's ability to generate high-quality leads and appointments, underscoring its capability to enhance sales pipelines for various industries.
Reviews mention Communicative
Clients consistently praised Callbox for their exceptional communication skills and responsiveness. One client highlighted their 'open and transparent communication' with regular updates and prompt issue resolution. Another noted the 'seamless' communication that kept all parties aligned. Additionally, clients appreciated the team's ability to adapt to changing needs and maintain a proactive approach. Overall, the sentiment surrounding Callbox's communication was overwhelmingly positive, indicating that they effectively engage with clients and address their needs satisfactorily.
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Lead Generation & Webinar Mgmt for IT Services Co
5.0 May 30, 2023Callbox consistently delivered items on time. They maintained open and proactive communication throughout the project. Callbox demonstrated flexibility and adaptability to cater to our evolving needs. They were highly responsive to our queries and concerns.
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Lead Generation for B2B Managed IT Services Provider
4.0 Oct 3, 2022The slidedeck was professionally designed, communication was clear, and efficient time wise.
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Lead Generation for Software Development Company
5.0 Sep 12, 2022The management is very specific on their needs and makes sure all the necessary information is taken in order to reach the desired goals. All formal communication is done via email, and they manage good time management in their responses.
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Lead Generation for Cloud Software Organization
4.5 Jul 22, 2022The communication was constant and transparent.
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Lead Generation & Digital Marketing for Business Consultancy
4.0 Apr 20, 2022They’re very responsive from a project management perspective, and we typically communicate through email and phone.
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29 of 57 Call Center Services reviews are 5 stars5 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Lead Generation for Cybersecurity Solutions Provider
4.5 — Callbox provides lead generation services for a cybersecurity solutions provider. The team contacts the client's white space ICP, sets up sales appointments, and drives webinar registrations. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently express satisfaction with Callbox's value for money, noting that their pricing is competitive and aligns with the quality of service provided. Several reviews highlight significant ROI, with one client reporting a 30% return on investment from their campaigns. The overall sentiment reflects that Callbox delivers high-quality leads and appointments, often exceeding expectations in volume and conversion rates, making them a worthwhile investment for businesses seeking effective lead generation solutions.
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$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Services provided
10% Call Center Services40% Sales Outsourcing40% Social Media Marketing +1 service10% Email MarketingCleverly is a lead generation company specializing in LinkedIn outreach and automated messaging. Reviews show a mixed reception, with approximately 50% of feedback highlighting issues such as unmet promises and technical failures, while the other 50% praise their responsiveness and effective customer service. Many clients appreciated Cleverly's integration of AI and industry expertise, yet others expressed dissatisfaction with inaccurate metrics and inadequate results.
Reviews mention Communicative
Client feedback regarding Cleverly highlights their strong communication skills, with multiple clients noting their responsiveness and clarity. For instance, one executive appreciated how 'Will was an outstanding communicator, very helpful,' while another remarked on the 'great communication and response time' from their account manager. Overall, the sentiment is highly positive, with clients expressing satisfaction in the timely and effective communication throughout their projects, contributing to successful outcomes.
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Lead Generation for Business Consulting Firm
5.0 Jul 4, 2024Cleverly conducted outstanding project management, with clear communication. Outstanding processed and customer service. Great results.
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Lead Gen & LinkedIn Marketing for Software Dev Firm
5.0 Feb 19, 2024We're impressed with the value for money they provide and their good, fast communication. Great account management from Ahmed. Great smooth implementation and great support.
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Content Marketing & PPC for Robotic Solutions Company
4.0 Jul 17, 2023Will was an outstanding communicator, very helpful, and willing to adjust parameters.
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Lead Generation for Digital Marketing Agency
5.0 May 15, 2023The support and communication were excellent, and they understood all of our needs and delivered promptly. They went beyond what we expected from them, providing ideas that made the project exceptional.
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LinkedIn Campaign for Training & Consulting Company
5.0 Aug 10, 2022Their communication and response time was great. How involved they are in the process, and it’s clear they want to see your campaign a success.
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Average Project Cost Breakdown
What Clients Have Said
Overall feedback regarding Cleverly's cost and value for money is mixed. While many clients praised the company's pricing as fitting their budget and providing good value, such as one client noting they achieved impressive results for the price paid, others reported disappointing outcomes, claiming a lack of qualified leads and ineffective service despite high costs. Several clients highlighted their satisfaction with Cleverly's customer service and responsiveness, yet some expressed frustration over unfulfilled promises and poor ROI, indicating a need for improved transparency and performance.
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0 of 1 reviews is 5 starsLess than $10,000 avg. project costReviewed 1 time in the past 6 months
Recent reviews of Cleverly reflect significant client dissatisfaction, highlighting issues with lead quality and support. One client reported receiving only 9 out of 25 promised leads, many of which were deemed irrelevant. They criticized the company's lack of timely delivery on integrations and support, describing the service as overpromised and underdelivered. Overall sentiment indicates frustration and disappointment, with one reviewer strongly advising potential clients to avoid Cleverly due to misleading practices and inadequate service.
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Featured
What are Featured Providers?
$5,000+< $25 / hr1,000 - 9,999Serves Los Angeles, CAServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSelect VoiceCom is a versatile provider of Call Center Services, specializing in Customer Support and Telemarketing. They consistently receive positive feedback, with customers noting their excellent project management and alignment with company values. Notably, 75% of reviewers praised their cultural fit and communication, and clients have seen improvements such as a 35% increase in customer satisfaction scores.
2 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients generally express high satisfaction with Select VoiceCom's cost-effectiveness and value for money. One client noted it as a 'good value for cost,' while another highlighted their pricing as fitting within budget constraints. The company consistently delivers results that exceed expectations, leading to substantial revenue growth and improved service metrics. Overall sentiment indicates that clients feel they receive excellent service relative to their investment, with no significant areas for improvement identified.
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More responsive than most other service providers
Select VoiceCom is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000+< $25 / hr50 - 249Serves Los Angeles, CAServices provided
45% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service15% Sales OutsourcingHit Rate Solutions is a company specializing in Contact Center Services, offering a range of services including Inbound and Outbound Call Center, Customer Support, and Telemarketing Services. Reviews reveal a strong emphasis on professionalism, with 100% of reviewers highlighting timely delivery and effective communication. Clients commend the company for its excellent value for cost, with many praising their responsiveness and ability to tailor services to specific needs.
Reviews mention Proactive
Clients consistently noted Hit Rate Solutions' proactive approach as a key strength. One reviewer highlighted that communication proceeded smoothly with prompt follow-ups, emphasizing their proactive nature. Additionally, the firm demonstrated efficiency and effectiveness in achieving results comparable to internal efforts, indicating a commitment to anticipating client needs. Overall, feedback reflects a positive sentiment towards their proactive engagement, with no areas for improvement identified.
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Telemarketing Campaign for Real Estate Company
5.0 Feb 26, 2024In summary, the company's project management approach was characterized by effective planning, timely delivery, and responsive communication. Their commitment to meeting my needs and addressing challenges in a proactive manner contributed to the overall success of the telemarketing campaign.
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Outbound Prospecting & Customer Engagement for Equipment Supplier
4.5 Nov 6, 2017The communication proceeded smoothly. They followed-up promptly and were proactive.
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1 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costReviewed 1 time in the past 6 months
In the last six months, client feedback for Hit Rate Solutions reflects a positive sentiment, highlighting their quick and reliable project management. A General Manager from Next Dental Lab noted a significant increase in customer response rates and reduced processing times, praising the company's efficiency and value for cost. However, there was a minor critique regarding the English accent of the team. Overall, clients appreciate the fast handling of projects and effective communication.
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small $340 Package includes 40 hours 2,500 calls medium $640 The package includes 80 hours 3,500 calls large $1,200 Package includes 160 hours unlimited callsCall Outsourcing Services Pricing
Select from ready-made call center packages for common business needs. Or get a customized quote tailored to your unique requirements. Mix and match services to build the ideal support solution.
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$1,000+< $25 / hr250 - 999Serves Los Angeles, CAServices provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingHelpSquad specializes in Contact Center Services, providing comprehensive customer support, including inbound call handling, telephonic support, and customer care services. With a focus on responsiveness and tailored solutions, 100% of reviewers commend their professionalism and adaptability. Clients appreciate their ability to manage tasks efficiently, leading to enhanced productivity, increased leads, and customer satisfaction.
6 of 6 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry
5.0 — HelpSquad, LLC provides ongoing virtual assistant services for a dental clinic. The goal is to alleviate the client's internal staff workload. This includes inbound/outbound calls, billing, and data Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently praise HelpSquad for offering excellent value for money, noting that their pricing aligns well with project budgets. For instance, a Director from Mason Bottle highlighted that their 'good value for cost' significantly improved conversion rates. Additionally, a CEO from ReVerb appreciated the 'great culture fit' and affordability, stating they secured ten more leads weekly. Overall, sentiment reflects satisfaction with both the cost-effectiveness and quality of service provided by HelpSquad.
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More responsive than most other service providers
HelpSquad is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Services provided
15% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesBoldr. is a customer service center specializing in contact center services and call handling. They provide both inbound and outbound call center solutions, including lead qualification, live chat, and telephonic support. Reviews indicate high customer satisfaction and seamless integration with client businesses, with recurring praise for their adaptability and management capabilities. However, staying responsive to changes and providing more proactive feedback are noted areas for improvement.
2 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Insurance Company
5.0 — Boldr. provides call center services for an insurance company. The team qualifies leads and their needs using an internal script the client provides, then passes leads over to a sales agent. Read more
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Average Project Cost Breakdown
What Clients Have Said
Client feedback on Boldr highlights a strong sentiment regarding cost-effectiveness and overall value for money. One client noted annual savings of $6 million due to Boldr's services, emphasizing their affordability compared to in-house staffing. Another client appreciated Boldr's pricing as a good fit for their budget, reflecting a positive view on the balance of cost and quality. Overall, clients consistently express satisfaction with Boldr's performance relative to their investment, reinforcing a favorable perception of their value proposition.
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More responsive than most other service providers
Boldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000+< $25 / hr250 - 999Newport Beach, CA
Services provided
50% Back Office Outsourcing20% Customer Service Outsourcing20% Finance & Accounting Outsourcing (FAO) +1 service10% Sales OutsourcingStellar Staff is a comprehensive contact center services provider, offering inbound and outbound call center, customer support, and telephonic customer care services. They have received overwhelmingly positive feedback, with clients appreciating their professionalism, reliability, and quality service, leading to enhanced customer interactions and a 40% increase in incoming inquiries for some clients. Approximately 80% of reviews emphasize their exceptional communication and project management.
4 of 4 Call Center Services reviews are 5 stars3 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Back-Office & Call Center Services for Manufacturing Co
5.0 — Stellar Staff provides back-office outsourcing, business valuation, and call center services for a manufacturing company. The team works on lead generation, sales support, appointment settings, and Read more
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22 of 31 reviews are 5 stars3 new reviews for Call Center Services services$10,000 – $49,000 avg. project costReviewed 31 times in the past 6 months
Recent client feedback for Stellar Staff reflects a strong overall sentiment of satisfaction and effectiveness. Clients commend their responsiveness, professionalism, and ability to integrate seamlessly into existing workflows. For example, a CEO noted a 40% increase in incoming inquiries due to Stellar's lead generation services, while another client praised their project management for timely deliverables. Clients consistently highlight Stellar's adaptability and commitment to enhancing operational efficiency, with no significant areas for improvement identified.
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More responsive than most other service providers
Stellar Staff is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
50% Call Center Services50% Customer Service OutsourcingSound Telecom is a company specializing in Contact Center Services, providing robust Inbound Call Center and Customer Support Services. Reviews highlight their quick response and professionalism, with 100% of clients noting satisfaction in these areas. However, a small number (approximately 33%) suggest improvements in general customer service. Their pricing structure varies, with clients indicating a preference for its value despite some cost concerns.
Reviews mention Timely
Clients have expressed a positive sentiment regarding Sound Telecom's timeliness, noting that they 'respond quickly' to inquiries and needs. This promptness is highlighted as a key strength of the service provider, indicating reliability in communication and service delivery. Overall, the feedback suggests that Sound Telecom is effective in meeting deadlines and maintaining responsiveness, which is crucial for their clients' operational needs.
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Inbound Support for Business Services Company
4.5 Dec 24, 2017They respond quickly.
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5 of 19 Call Center Services reviews are 5 starsLess than $10,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Inbound Support for Business Services Company
4.5 — Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients generally perceive Sound Telecom's pricing as reasonable and reflective of the value delivered. One client noted a flat rate of $500 per week for off-hour support, while another appreciated the monthly contract with a set call limit, indicating satisfaction with the cost relative to service quality. Overall, feedback highlights that clients feel they receive good service for their investment, although some expressed a desire for potential cost improvements. The sentiment is predominantly positive regarding the company's value for money.
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$1,000+Undisclosed250 - 999Santa Monica, CA
Services provided
10% Call Center Services20% Content Marketing20% Email Marketing +4 services20% Social Media Marketing10% Back Office Outsourcing10% SMS Marketing10% Video MarketingJOYNO INC is a marketing services company specializing in comprehensive digital marketing and content creation, including for platforms like YouTube, Facebook, and Instagram. With 100% positive feedback from clients highlighting their effective communication, company culture, and responsiveness, JOYNO INC has demonstrated significant success in elevating social media engagement and customer satisfaction.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Comprehensive Digital Mktg Services for Wellness Company
5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients have consistently praised JOYNO INC for their exceptional value for money and high-quality services. One client noted that they were 'blown away' by the quality of design work relative to cost, even suggesting the company could charge more. Another client emphasized their affordable monthly investment, stating that JOYNO INC exceeds expectations and delivers high-quality work. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and value provided by the company.
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$1,000+< $25 / hr250 - 999Walnut, CA
Services provided
25% Call Center Services75% Customer Service OutsourcingHelplama specializes in providing customer support services, including managing communication channels such as emails, live chat, phone, and social media inquiries. The overall feedback highlights their efficiency in improving response times and customer satisfaction, as well as their organized project management and impressive agent retention. The client noted no areas for improvement, indicating high satisfaction with Helplama's services.
Average Project Cost Breakdown
What Clients Have Said
Clients consistently express satisfaction with Helplama's cost-effectiveness and the value provided. One CEO highlighted the significant improvements in customer support response times and overall satisfaction, attributing these successes to Helplama's organized processes and dedicated team. The feedback indicates that clients perceive Helplama's services as worth the investment, with no reported areas for improvement, suggesting a strong alignment between cost and value delivered.
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Featured
What are Featured Providers?
$5,000+$50 - $99 / hr250 - 999Serves Los Angeles, CAServices provided
60% Call Center Services20% Back Office Outsourcing20% Customer Service OutsourcingSureCall is a comprehensive contact center service provider specializing in customer support services, inbound and outbound call handling, and telephonic support. Across their reviews, SureCall is praised for their exceptional project management skills, responsiveness, and flexibility, with over 80% of users highlighting their efficient communication and quick response times. Their ability to customize solutions to meet specific client needs is frequently noted as a key strength.
Reviews mention Proactive
Clients consistently praise SureCall for their proactive approach to project management and problem-solving. One client highlighted their ability to initiate video conferencing for complex issues and their responsiveness, stating that inquiries were addressed within 4-6 hours. Another client noted that SureCall's team is proactive in advising on areas for improvement, showcasing their commitment to client success. Overall, the sentiment surrounding SureCall's proactive service is overwhelmingly positive, reflecting their dedication to exceeding client expectations.
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Customer Support for Advertising & Marketing Firm
5.0 Mar 28, 2023They offer exceptional white-glove service that goes above and beyond what is asked of them. They are highly responsive, proactive, collaborative, and efficient. They are always pleasant and never complain and they always provide excellent recommendations and solutions, never problems.
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Call Center Services for Food Processing Company
5.0 Oct 11, 2019They’re experienced, which was really helpful. Whenever we need something, the whole team rallies to make it happen. They’re able to be proactive in advising us on areas of improvement. With their help, we have the advantage of having a partner, not just a call center.
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently commend SureCall for their competitive pricing and exceptional value for money. One client noted their 'good value for cost' and praised the flexibility and culture fit. Another highlighted that SureCall designed a tailored solution at a 'very reasonable price.' Overall, the sentiment is positive, with users feeling that the cost aligns well with the quality of service provided, making them a reliable choice for various business needs.
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More responsive than most other service providers
SureCall is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000+< $25 / hr1,000 - 9,999Serves Los Angeles, CAServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSix Eleven Global Services is a customer support services provider specializing in call handling and customer service operations. The company has garnered positive feedback, with reviewers highlighting their exceptional responsiveness and alignment with company values. A significant 100% of reviewers commend their swift one-hour response times and the cultural fit, without any noted areas for improvement.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for E-Commerce Company
5.0 — Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience. Read more
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What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Six Eleven Global Services. Feedback highlights that their pricing aligns with client budgets while delivering high-quality services. One client noted, 'Pricing fits our budget; good value for cost,' while another emphasized, 'They provide excellent support' and maintain project accuracy over 95%. Overall, the sentiment reflects that clients perceive Six Eleven as a reliable partner that balances quality and affordability.
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More responsive than most other service providers
six eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000+< $25 / hr50 - 249Serves Los Angeles, CAServices provided
10% Call Center Services70% Sales Outsourcing10% CRM Consulting and SI +1 service10% Email MarketingBelkins is a lead generation and Contact Center Services company that excels in outbound email and telephonic support. With a strong emphasis on personalized outreach and appointment setting, their work consistently garners positive feedback, with over 90% of reviews highlighting their efficiency and proactive communication. Clients frequently commend their ability to foresee challenges and adapt strategies for improved results, offering great value for cost.
Reviews mention Innovative
Belkins has received positive feedback regarding their innovative approach to lead generation and client engagement. Clients highlighted their 'collaborative spirit' and 'commitment to results' as valuable assets. A CEO noted Belkins' 'dynamic and innovative' nature, while another client praised their 'out-of-the-box ideas' and 'creative solutions' tailored to various industries. Overall, the sentiment reflects high satisfaction with Belkins' ability to adapt and experiment, consistently exceeding client expectations.
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Lead Generation for Financial Services Company
5.0 May 3, 2024We've partnered with other lead generation companies and done outreach ourselves, but Belkins stands out from the crowd. Their collaborative spirit, commitment to results, and innovative thinking were their invaluable assets.
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Business Lead Dev for Manufacturing Company
5.0 Apr 30, 2024What was most impressive or unique about this company was that it was dynamic and innovative. They were always responsive and flexible, providing excellent customer support.
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Appointment Setting for Educational Establishment
5.0 Mar 9, 2024They followed a strategy, but were not cookie-cutter only. Their ability to generate more and more new ideas was a surprise. This team is very flexible and ready to constantly experiment to improve and optimize towards our goals.
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Lead Generation for Virtual Currency Company
5.0 Apr 28, 2022Belkins maintained a strong and frequent line of communication with us via a joint Slack channel; from providing feedback and updates, to brainstorming new ideas and measuring the success of their implementation.
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Lead Generation for Global Technology Solutions Company
5.0 Mar 23, 2022We were pleasantly surprised by fruitful brainstorming sessions between them and our teams. They always come up with new ideas and test them - we completely relied on their expertise and were not wrong.
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41 of 43 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Account-Based Marketing for IT Services Company
5.0 — Belkins executed a targeted account-based marketing campaign for an IT services company. The tasks included identifying potential clients, creating outreach campaigns, cold calling, Read more
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0 of 1 reviews is 5 starsUnknown avg. project costReviewed 1 time in the past 6 months
In recent reviews, Belkins has received positive feedback for their effective cold email outreach, successfully targeting thousands of potential clients. Clients noted their responsiveness and expertise in email strategies, with one remarking on their adaptability in project management. However, there was a suggestion for earlier strategy pivots when initial results were suboptimal. Overall, sentiment is favorable, highlighting Belkins' alignment with client values and their commitment to achieving measurable outcomes.
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More responsive than most other service providers
Belkins is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$5,000+$25 - $49 / hr10 - 49Los Angeles, CA
Services provided
65% Sales Outsourcing25% Market Research10% IT Strategy ConsultingSmogu.Studio is a marketing agency specializing in client acquisition strategies, including cold outreach and personalized campaigns. Reviews indicate 100% positive feedback, highlighting their effective project management and impressive daily reporting. Clients praise their transparency, timely delivery, and alignment with company values, resulting in successful client expansion and closed deals.
Average Project Cost Breakdown
What Clients Have Said
Clients have expressed a strong sentiment regarding Smogu.Studio's overall cost-effectiveness, noting it as 'good value for cost' in their selection process. One CEO highlighted the company's ability to provide significant results, such as a notable increase in leads, while maintaining transparent communication and meeting project deadlines. Overall, the feedback indicates that clients view the pricing as fair relative to the quality and outcomes delivered, reinforcing a positive perception of their value for money.
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UndisclosedUndisclosed50 - 249Marina del Rey, CA
Services provided
10% Call Center Services70% Sales Outsourcing10% Back Office Outsourcing +1 service10% Customer Service OutsourcingXync Inc. is a company specializing in Contact Center Services, including telephonic support and customer care services, highly praised for its responsive project management and consistent delivery. Approximately 90% of feedback reflects satisfaction with their approach, particularly in lead generation and social media marketing efforts, though some suggest enhancements in lead follow-up consistency.
Reviews mention Well-organized projects
Clients consistently commend Xync Inc. for their well-organized project management and timely delivery. One client noted, 'They are always on time, and they accomplish what we set out to do,' highlighting their reliability. Additionally, another client appreciated the 'consistent, pleasant, organized effort throughout the campaigns,' indicating a strong commitment to maintaining structure and efficiency in their operations. Overall, the sentiment surrounding project organization is overwhelmingly positive.
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Email Marketing, SMM & Cold Calling for Asset Mgmt Firm
5.0 Jun 5, 2023Meetings were scheduled consistently. Also received positive feedback from advisors on how the services were managed which led to improved visibility of our company's capabilities. Consistent, pleasant, organized effort throughout the campaigns.
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2 of 3 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services, Lead Gen & SMM for Education Company
5.0 — Xync Inc. provides lead generation and social media marketing services for a mental health education company. The team also provides call center services, data verification, and email marketing Read more
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What Clients Have Said
Xync Inc. is frequently praised for its cost-effectiveness and value for money. Clients noted that the pricing fits their budgets while delivering significant results, such as generating leads and enhancing brand visibility. One client specifically highlighted, 'Good value for cost,' while another remarked on the team's investment in their success. Overall, the sentiment reflects satisfaction with the pricing structure relative to the quality of services provided, although some suggested minor improvements in follow-up consistency.
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Featured
What are Featured Providers?
$100,000+Undisclosed10,000+SingaporeServices provided
10% Call Center Services60% Customer Service Outsourcing20% Sales Outsourcing +1 service10% Business ConsultingTDCX is a prominent provider of Contact Center Services, offering comprehensive customer support solutions including inbound and outbound call handling, telemarketing, and customer care services. Reviews indicate a high satisfaction with TDCX's ability to provide scalable, high-quality service, with impressive results in customer satisfaction and service excellence. Approximately 95% of feedback highlights their effective communication, adaptability, and innovative approach to problem-solving.
Reviews mention Proactive
TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.
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Call Center Services for Global Tech Company
5.0 Jun 25, 2021TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!
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Call Center Services for Tech Company
5.0 Jun 16, 2021Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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6 of 6 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Customer Deployment for Consumer Products Company
5.0 — TDCX supports customer experience deployment services for a consumer products company. They are also tasked with maintaining their own unique internal culture. Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients generally perceive TDCX as providing good value for money, with many highlighting their competitive pricing relative to the quality of service delivered. For instance, one client noted TDCX's ability to scale services while maintaining high standards, contributing to a significant cost reduction per case. However, some feedback indicated that pricing could be more competitive. Overall, the sentiment is positive, with clients appreciating the balance of cost and service quality.
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More responsive than most other service providers
TDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$5,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
10% Call Center Services45% Customer Service Outsourcing15% Back Office Outsourcing +3 services10% Graphic Design10% Sales Outsourcing10% Web DevelopmentSkyTech Solutions is a company specializing in Contact Center Services, offering a range of Customer Support and Telemarketing Services. They have received consistently positive feedback, with 100% of reviewers noting their professional communication and strong relationship-building skills. Customers highlighted their adaptability and accuracy, though some suggested more proactive communication could enhance their service.
Reviews mention Reliable
SkyTech Solutions has garnered positive feedback regarding their reliability, with clients noting their consistent delivery of high-quality work and adherence to deadlines. One client emphasized their loyalty due to SkyTech's reliability, stating they have never missed a deadline and have significantly improved their workflow over the years. The overall sentiment reflects a strong trust in SkyTech's ability to meet client needs effectively and efficiently.
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Graphic Design & Photo Editing for Photography Business
5.0 May 14, 2021I am loyal to SkyTech as they are reliable, friendly, and produce brilliant work.
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3 of 4 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Call Center Services for Transportation Solutions Provider
5.0 — SkyTech Solutions manages bookings, invoicing, and support for a transportation solutions provider. They streamlined the booking processes and ensured accurate invoicing. Read more
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Average Project Cost Breakdown
What Clients Have Said
SkyTech Solutions generally receives positive feedback regarding its cost-effectiveness and value for money. Clients appreciate that their pricing aligns with budgets, as noted by a CEO who selected SkyTech for its 'pricing fit our budget.' Another client highlighted the 'good value for cost.' However, some reviews suggested a need for improved cost transparency and detailed reporting. Overall, clients feel they receive good quality services relative to their investment.
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$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
Services provided
30% Email Marketing25% Demand Generation Marketing15% Marketing Strategy +2 services15% Public Relations15% Sales OutsourcingThinkAlike Media is a lead generation and outbound marketing agency known for its tailored approach and effective use of automation, consistently delivering results on time. With 100% of reviews highlighting their strong cultural fit and alignment with client values, they have successfully fostered partnerships and improved client conversions, impressing clients with their hands-on, boutique service quality.
Reviews mention Experienced
The sentiment regarding ThinkAlike Media's experience is overwhelmingly positive. Clients appreciate the timely delivery of projects and the team's responsiveness to inquiries. One client noted the 'hands-on boutique quality' of their work and highlighted the alignment of company values. Additionally, measurable outcomes included successful lead generation for educational partnerships. Overall, clients expressed satisfaction with the team's expertise and collaborative approach, with no significant areas for improvement identified.
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Lead Generation & Marketing for Animated Video Studio
5.0 Aug 19, 2024I appreciated the hands-on boutique quality of the work and the staff's collective experience.
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently praise ThinkAlike Media for delivering strong value relative to their pricing. One client noted they chose the company specifically for its 'good value for cost,' while another highlighted that their pricing 'fit our budget.' Overall, feedback reflects satisfaction with the results achieved, indicating that the cost aligns well with the outcomes delivered, reinforcing a positive perception of the company's cost-effectiveness.
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$5,000+$50 - $99 / hr2 - 9Santa Monica, CA
Services provided
20% Sales Outsourcing10% Digital Strategy10% Marketing Strategy +6 services10% Pay Per Click10% Search Engine Optimization10% Social Media Marketing10% UX/UI Design10% Web Design10% Web Development310 Creative Inc. is a marketing agency specializing in HubSpot implementation, SEO, and lead generation. They have received mixed feedback, with 67% of reviews highlighting positive experiences, such as seamless workflow and impressive customer service. However, 33% noted issues with project management and communication, indicating room for improvement in these areas.
Reviews mention Professional
310 Creative Inc. is consistently praised for their professionalism and effective communication. Clients highlight their ability to meet projected goals and timelines, often exceeding expectations. One CEO noted their 'incredible responsiveness and professionalism,' emphasizing a seamless workflow and significant project outcomes, including increased traffic and customer engagement. Overall, client sentiment reflects a strong endorsement of 310 Creative Inc. for their professional approach and successful project delivery.
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Lead Gen and Optimization for Marketing and Web Dev Firm
5.0 Jun 27, 2019Communication, professionalism, and goals met. They know their stuff and are incredibly responsive and professional. Highly Recommended!
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Average Project Cost Breakdown
What Clients Have Said
Client feedback regarding 310 Creative Inc.'s cost and value for money is mixed. One client noted that their pricing was suitable for their budget, while another expressed dissatisfaction with the service despite high expectations set during initial discussions. Positive comments highlighted effective customer service and successful outcomes, but concerns were raised about project management and deliverables not meeting expectations. Overall sentiment suggests that while some clients found value in the services provided, others felt the cost did not align with their experience.
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$5,000+$150 - $199 / hr2 - 9Inglewood, CA
Services provided
20% Call Center Services30% CRM Consulting and SI20% Business Consulting +2 services20% Customer Service Outsourcing10% Financial ConsultingCX Collective is a company specializing in comprehensive Customer Experience (CX) services, including CX strategy, design, and implementation. Reviews consistently praise their responsiveness and expertise in creating effective CX systems, with 100% of clients noting their excellent communication and ability to meet deadlines. Their ability to understand client needs and develop tailored solutions is highly regarded.
Reviews mention Proactive
Clients have expressed a high level of satisfaction with CX Collective's proactive approach, highlighting their ability to develop actionable plans and provide comprehensive training. One client noted that the team offered valuable resources beyond their immediate services, demonstrating a commitment to client growth. Overall, feedback reflects a strong sentiment towards their proactive communication and support, with one client rating them 5 out of 5 stars for their effective project management and responsiveness.
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Business Training for Beauty Products Store
5.0 Jan 22, 2021They develop a plan of action for us, implements it, and provides training, so we can move with confidence. Invoicing and direction was streamlined, which reflected the process that we want to provide for our customers. Interactions were always friendly and fun.
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3 of 3 Call Center Services reviews are 5 starsLess than $10,000 avg. project costCall Center Services PROJECT HIGHLIGHT
CX Strategy Development for Pet Supplement Manufacturer
5.0 — A pet supplement manufacturer hired CX Collective for CX strategy development. They handled support desk configuration, workflow design, cx training materials, and Workforce management plan, among Read more
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight CX Collective's competitive pricing and exceptional value for money. One client noted that their 'pricing fit our budget' and described the service as 'good value for cost.' Another client emphasized the 'fair prices' relative to the extensive work delivered. Overall, the sentiment reflects high satisfaction with the cost-to-value ratio, with multiple reviews praising the team's responsiveness and quality of work, reinforcing the perception of a worthwhile investment.
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More responsive than most other service providers
CX Collective is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000+< $25 / hr10 - 49Anaheim, CA
Services provided
10% BI & Big Data Consulting & SI10% Content Marketing10% Conversion Optimization +7 services10% Email Marketing10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Web Design10% Web DevelopmentQuadra Digital Solutions is a versatile digital agency specializing in PPC advertising, sales development, and website redesign. The company is lauded for its exemplary project management, responsiveness, and alignment with client values, achieving remarkable client satisfaction across diverse industries. Over 85% of reviews highlight their proactive communication and commitment to exceeding client expectations, with little room for improvement noted.
Reviews mention Proactive
Clients consistently commend Quadra Digital Solutions for their proactive approach throughout various projects. For instance, one client noted that during the onboarding process, Quadra began scheduling meetings immediately, showcasing their initiative. Another client appreciated their quick responses and adaptability to changing needs, which fostered a productive working relationship. Overall, the sentiment regarding Quadra’s proactivity is overwhelmingly positive, highlighting their commitment to client satisfaction and project success.
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PPC Services for Fantasy Sports Platform
5.0 Mar 24, 2024They displayed professionalism, experience, and a proactive attitude to communication. They kept us updated every step of the way, offering frequent reports and insights on campaign results. Their collaborative approach enabled easy integration with our internal team, assuring synergy with our overall marketing goals.
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Email Marketing for Physical Therapy Treatment Company
5.0 Mar 23, 2024Their crew was attentive to our requirements and proactive in addressing any issues or obstacles that emerged. Communication was straightforward and constant, establishing a strong feeling of collaboration throughout the project.
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Content Marketing Services for SaaS Platform Provider
5.0 Mar 23, 2024Quadra Digital Solutions displayed a thorough awareness of our brand voice and objectives, ensuring that all material was consistent with our overall marketing plan. Their proactive approach and attention to detail streamlined the cooperation process, resulting in high-quality work delivered on time and beyond our expectations.
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PPC Advertising Campaigns for Financial Services Company
5.0 Mar 14, 2024Their steadfast dedication to openness and efficiency has provided a breath of fresh air. They've never missed a deadline, and their proactive updates have imbued us with confidence and trust, resulting in a strong and long-lasting alliance.
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently highlight Quadra Digital Solutions' competitive pricing and excellent value for money. For instance, one CEO noted that their 'pricing fit our budget,' which was a key factor in selecting the firm. Another client appreciated the 'good value for cost,' emphasizing the alignment of company values and culture. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, often exceeding client expectations without compromising quality.
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$1,000+< $25 / hr50 - 249Diamond Bar, CA
Services provided
25% Call Center Services75% Back Office OutsourcingBillingParadise is a company specializing in back office services, notably excelling in accurate billing and efficient client service. Reviews highlight their strengths in cost savings and timely service delivery, with approximately 100% of feedback focusing on their ability to save both time and money. While there is praise for their pricing, minor suggestions for service expansion were noted.
Reviews mention Efficient
Clients consistently highlight BillingParadise's efficiency in handling medical billing services. One client noted that the service saves at least 80 hours and 10% in costs monthly, emphasizing the quick processing of bills and minimal need for re-billing. Feedback indicates that their expertise leads to increased revenue due to fewer errors, with clients appreciating the reduced training burden on their staff. Overall, the sentiment regarding efficiency is overwhelmingly positive, with clients expressing high satisfaction with the services provided.
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Medical Billing for Health Care Company
4.5 Dec 25, 2017It's been great how quickly they get bills out and how few times we have to rebill. We haven't had any problems so far; everything is very efficient. They are very efficient. We don't get anything coming back. With their knowledge, we actually end up making more money because of their efficiency with codes that we didn't have before we started using them.
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1 of 2 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costCall Center Services PROJECT HIGHLIGHT
Billing & Organizational Services for Education Organization
5.0 — Read more
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Average Project Cost Breakdown
What Clients Have Said
BillingParadise receives positive feedback regarding its cost-effectiveness and overall value. Clients report significant savings, such as one company saving over $5,000 monthly and another saving 10% in expenses. Their pricing structure, including a 10% charge on billed amounts, is described as fair and feasible. Overall, clients appreciate the efficiency and quality of service provided, which leads to reduced operational costs and time, reinforcing the sentiment that they deliver excellent value for money.
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$1,000+$25 - $49 / hr10 - 49Glendale, CA
Services provided
15% Pay Per Click15% Search Engine Optimization15% Social Media Marketing +5 services15% Web Design10% AI Development10% E-Commerce Development10% Sales Outsourcing10% Web DevelopmentWebStax Studio is a versatile digital agency specializing in web development, SEO optimization, and online marketing services. Clients consistently praise their professional and responsive project management, with 100% highlighting their effective communication and strategic expertise. The firm is commended for its creativity and technical prowess, with projects often resulting in increased traffic and improved conversion rates. Improvements could include more frequent updates and expanding technological expertise.
Reviews mention Communicative
Clients have praised WebStax Studio for their exceptional communication skills, describing the team as 'very professional' and responsive to needs. One client highlighted their effective use of virtual meetings and messaging apps for communication, reinforcing the sentiment that WebStax Studio maintains open and effective lines of dialogue throughout the project. Overall, the feedback reflects a strong appreciation for the company's communicative approach.
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E-Commerce Dev, Online Mktg & SEO for Textile Manufacturer
5.0 Mar 25, 2024The team was very professional in their communication. They utilized virtual meetings and email or messaging apps as the primary forms of communication, ensuring that all project aspects were discussed thoroughly and efficiently.
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently commend WebStax Studio for their competitive pricing and excellent value for money. One client noted that the 'pricing fit our budget' and highlighted the 'good value for cost.' Another mentioned their project management efficiency and responsiveness, contributing to a successful outcome that exceeded expectations. Overall, feedback reflects a strong sentiment of satisfaction regarding the company's affordability and the quality of services provided.
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1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costReviewed 1 time in the past 6 months
In recent reviews, clients have praised WebStax Studio for their professionalism, intelligence, and ability to deliver projects on time. One client, the owner of a beauty salon, highlighted the successful creation of an optimized website and effective marketing strategies, stating that the team was both friendly and responsive. Overall, the sentiment is highly positive, with no significant areas for improvement noted by clients.
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$50,000+< $25 / hr10,000+Santa Monica, CA
Services provided
30% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +5 services10% Content Moderation Services5% AI Development5% Compliance Consulting5% Data Annotation Services5% Generative AITaskUs is a call center company. Founded in 2008, the company is located in Santa Monica, California. Their services include Call Center Services and Back Office Outsourcing.
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$25,000+< $25 / hr10,000+Los Angeles, CA
Services provided
25% Call Center Services45% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Custom Software Development5% AI Development5% AR/VR DevelopmentVXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
75% Call Center Services15% Customer Service Outsourcing10% Sales OutsourcingLaunched in 1989, Answering365 is a phone answering service. In Los Angeles, California, the team specializes in Call Center Services and Customer Service Outsourcing.
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$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Services provided
100% Sales OutsourcingAlphoric is a marketing agency specializing in lead generation and appointment setting, praised for its data-driven approach and value for cost. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting the company's commitment to client success and prompt communication. Clients report significant improvements in sales outcomes, such as a 60% increase in close rates and booking numerous qualified calls.
Reviews mention Timely
Overall, client feedback regarding Alphoric's timeliness reflects a highly positive sentiment. Multiple clients noted that Alphoric consistently delivered projects ahead of schedule and maintained prompt communication. One client highlighted their project manager's excellence in ensuring timely delivery and 24/7 support, while another praised the team's ability to deliver high-quality data quickly. Such responsiveness has led to significant improvements in sales outcomes for clients, underscoring Alphoric's commitment to timely service.
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Call Center Servcies for Marketing & Research Agency
5.0 Aug 15, 2023The project manager was excellent. Everything was on time, communication thru slack was great and there was always support available 24/7 if we needed it.
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Data Scraping for Advertising & Marketing Company
5.0 Aug 14, 2023They were ahead of schedule & fast always.
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Lead Generation for AI Solutions Company
5.0 Aug 14, 2023They were always extremely prompt in getting to us and delivered extremely early, plus helped us understand how to use the leads.
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Average Project Cost Breakdown
What Clients Have Said
Clients consistently praised Alphoric for its competitive pricing and exceptional value for money. Feedback highlighted that their services fit within budget while delivering significant results, such as a 60% increase in close rates and substantial revenue growth. One client noted Alphoric's commitment to quality and support, stating that the team 'truly cares' about their work. Overall, clients expressed high satisfaction with the cost-effectiveness and results achieved through Alphoric's services.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingZventus is an answering service. The midsize Los Angeles, California-based team specializes in Call Center Services and Sales Outsourcing. The firm was established in 2016.
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$1,000+Undisclosed250 - 999Los Angeles, CA
Services provided
30% Call Center Services20% Back Office Outsourcing15% Customer Service Outsourcing +6 services10% Sales Outsourcing5% Content Marketing5% Email Marketing5% Social Media Marketing5% Web Design5% Web DevelopmentTelephone answering service One Contact Center offers Call Center Services and Back Office Outsourcing. They are located in Los Angeles, California and Pasig, Philippines.
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
10% Call Center Services50% Sales Outsourcing10% Back Office Outsourcing +3 services10% Customer Service Outsourcing10% Email Marketing10% Social Media MarketingGet B2B Leads is a midsize Los Angeles, California-based Sales Outsourcing company. The team provides Sales Outsourcing and Social Media Marketing.
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UndisclosedUndisclosed1,000 - 9,999Walnut, CA
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingOBPO is a call center. The large Iloilo City, Philippines-based team specializes in Call Center Services and Back Office Outsourcing. The firm was founded in 2000.
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UndisclosedUndisclosed50 - 249Santa Monica, CA
Services provided
40% Call Center Services30% Business Consulting10% Back Office Outsourcing +2 services10% Customer Service Outsourcing10% Sales OutsourcingCalltastic is a phone answering service established in 2019. Their team specializes in Call Center Services and Business Consulting.
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$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
Services provided
40% Call Center Services35% Customer Service Outsourcing25% Back Office OutsourcingCollective Solution is a large answering service company founded in 2002. Their team provides Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Santa Monica, CA
Services provided
20% Call Center Services20% Business Consulting20% Customer Service Outsourcing +4 services20% Sales Outsourcing10% IT Strategy Consulting5% Back Office Outsourcing5% Ecommerce MarketingCalltastic is a Business Consulting company located in Santa Monica, California. The team specializes in Business Consulting and Call Center Services.
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$1,000+Undisclosed50 - 249Los Angeles, CA
Services provided
100% Call Center ServicesTelemarketingPower.com is an answering service company. Their midsize team is located in Surry Hills, Australia and Los Angeles, California. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
52% Call Center Services48% Customer Service OutsourcingBased in Los Angeles, California, Tel-Us Call Center is a small call center. The team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+$50 - $99 / hr50 - 249Los Angeles, CA
Services provided
5% Call Center Services70% Sales Outsourcing20% Email Marketing +1 service5% Account-Based MarketingBased in Los Angeles, California and Sahibzada Ajit Singh Nagar, India, OKKO Global is a Sales Outsourcing company. Launched in 2019, the team specializes in Sales Outsourcing and Email Marketing.
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$1,000+Undisclosed10 - 49Los Angeles, CA
Services provided
100% Sales OutsourcingBased in Los Angeles, California, RevGen Labs is a Sales Outsourcing company. They offer Sales Outsourcing.
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$5,000+< $25 / hr250 - 999Los Angeles, CA
Services provided
60% Call Center Services40% Customer Service OutsourcingIn Los Angeles, California, Agently.ai is a midsize answering service. The team specializes in Call Center Services and Customer Service Outsourcing.
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$250,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
25% Call Center Services25% Customer Service Outsourcing25% Sales Outsourcing +1 service25% StaffingMidsize call center service Global Voxe Inc., is headquartered in Los Angeles, California. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
36% Call Center Services12% Customer Service Outsourcing12% Sales Outsourcing +4 services10% Content Marketing10% Email Marketing10% Marketing Strategy10% Mobile & App MarketingCall center Convoso is based in Los Angeles, California. The team provides Call Center Services and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
20% Call Center Services20% Corporate Training & Coaching20% Direct Marketing +3 services20% Sales Outsourcing10% AI Consulting10% Customer Service OutsourcingDirect Marketing company ConnectPeak is based in Los Angeles, California and Taipei, Taiwan. Their services include Direct Marketing and Call Center Services.
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$5,000+$200 - $300 / hr2 - 9Hermosa Beach, CA
Services provided
40% Sales Outsourcing20% Demand Generation Marketing20% Fractional CMO Services +1 service20% Marketing StrategyFounded in 2014, Panoptic Group is a Sales Outsourcing company. The small team focuses on Sales Outsourcing and Marketing Strategy.
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$1,000+< $25 / hr50 - 249Cerritos, CA
Services provided
20% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +4 services15% Video Production10% Graphic Design10% Social Media Marketing10% Web DevelopmentHire Live Support Inc is a call center service established in 2009. The team focuses on Call Center Services and Customer Service Outsourcing.
Read moreMore responsive than most other service providers
Hire Live Support Inc is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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$1,000+< $25 / hr50 - 249Los Angeles, CA
Services provided
50% Call Center Services25% Customer Service Outsourcing25% Sales OutsourcingCallCentersNow, a call center, was established in 2015. They focuses on Call Center Services and Sales Outsourcing.
Read more -
$1,000+$25 - $49 / hr2 - 9Torrance, CA
Services provided
100% Call Center ServicesGordon & Schwenkmeyer, Inc. (GSI) is a Torrance, California-based phone answering service. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Marina del Rey, CA
Services provided
100% Call Center ServicesEstablished in 2013, CallCreatorPlus, a midsize telephone answering service, is based in Marina del Rey, California. Their services include Call Center Services.
Read more -
UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
60% Sales Outsourcing20% Marketing Strategy10% Market Research +1 service10% Other Digital MarketingBased in Los Angeles, California, Health Leads Plus is a Sales Outsourcing company. Launched in 2004, the team offers Sales Outsourcing and Marketing Strategy.
Read more -
UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
30% Call Center Services30% Social Media Marketing20% Search Engine Optimization +2 services10% Customer Service Outsourcing10% Sales OutsourcingKoalifiedLeads is an answering service. The team offers Call Center Services and Social Media Marketing, and the agency is headquartered in Los Angeles, California.
Read more -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingBased in Los Angeles, California, Call Centerl Lead is a small call center company. Their services include Call Center Services and Sales Outsourcing.
Read more -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Services provided
10% Call Center Services60% Sales Outsourcing10% Accounting +2 services10% Back Office Outsourcing10% CRM Consulting and SIUpcision , a small Sales Outsourcing company, is in Los Angeles, California. The team offers Sales Outsourcing and CRM consulting and SI.
Read more -
UndisclosedUndisclosed2 - 9Glendale, CA
Services provided
20% Pay Per Click20% Public Relations20% Sales Outsourcing +2 services20% Search Engine Optimization20% Social Media MarketingLaunched in 2021, Freeform PR & Branding is a PR company. The team specializes in Public Relations and Social Media Marketing.
Read more -
$1,000+< $25 / hr2 - 9Manhattan Beach, CA
Services provided
10% Call Center Services20% AI Development20% Conversion Optimization +4 services20% Web Development10% Back Office Outsourcing10% Customer Service Outsourcing10% Sales Outsourcing89Bots.com is a chatbot development company specializing in customer support automation. They are praised for their modern vision and efficient project management, delivering a working prototype within two weeks. Reviewers highlight their transparent communication and effectiveness, with no negative feedback reported. This track record suggests a 100% satisfaction rate among clients.
Average Project Cost Breakdown
What Clients Have Said
Clients have expressed satisfaction with 89Bots.com regarding their cost-effectiveness and value for money. One client highlighted that developing chatbots in-house would have been more expensive, making 89Bots a favorable choice. The quick delivery of the chatbot prototype within two weeks further reinforced this sentiment, as it allowed timely implementation before peak demand. Overall, clients appreciate the transparent project management and the high-quality support received, indicating a strong return on investment.
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$1,000+$25 - $49 / hr50 - 249Torrance, CA
Services provided
10% Call Center Services15% IT Strategy Consulting15% Web Development +6 services10% Business Consulting10% Customer Service Outsourcing10% Email Marketing10% IT Managed Services10% Sales Outsourcing10% Social Media MarketingTGS Trans Global Services is a midsize IT strategy consulting company founded in 2016. Their services include IT strategy consulting and Web Development.
Read more -
UndisclosedUndisclosed250 - 999Los Angeles, CA
Services provided
12% Call Center Services20% Market Research20% Marketing Strategy +3 services18% Sales Outsourcing15% Search Engine Optimization15% Web DesignDMA Central is a Marketing Strategy company. The team offers Marketing Strategy and Market Research and is located in Los Angeles, California.
Read more -
$1,000+< $25 / hr2 - 9Los Angeles, CA
Services provided
25% Call Center Services25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% HR OutsourcingCall center company AWESOME OS was launched in 2006. The small team focuses on Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed250 - 999Cerritos, CA
Services provided
10% Call Center Services20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +3 services20% Insurance Services & Brokers20% Other IT Consulting and SI10% Customer Service OutsourcingBristol Healthcare Services is an other IT consulting and SI company. Based in Cerritos, California, their team provides other IT consulting and SI and Back Office Outsourcing.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
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- Market presence and reputation in the industry
List of the Top 15 Los Angeles Call Center Companies & Voice Services
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UndisclosedUndisclosed250 - 999Los Angeles, CA
Ability to deliver
35.9/40.018.4/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
35.2/40.017.2/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$1,000+Undisclosed1,000 - 9,999Santa Monica, CA
Ability to deliver
35.8/40.016.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
15% Call Center Services85% Other -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
27.8/40.013.6/20 Reviews8.1/10 Clients & Experience6.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$1,000+Undisclosed250 - 999Santa Monica, CA
Ability to deliver
31.2/40.017/20 Reviews10/10 Clients & Experience4.2/10 Market PresenceService focus
10% Call Center Services90% Other -
$1,000+< $25 / hr250 - 999Walnut, CA
Ability to deliver
25.3/40.016.4/20 Reviews2.3/10 Clients & Experience6.6/10 Market PresenceService focus
25% Call Center Services75% Other -
$5,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
22.4/40.016.2/20 Reviews1.6/10 Clients & Experience4.6/10 Market PresenceService focus
65% Sales Outsourcing35% Other -
UndisclosedUndisclosed50 - 249Marina del Rey, CA
Ability to deliver
22.1/40.015.6/20 Reviews1.9/10 Clients & Experience4.6/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$5,000+< $25 / hr250 - 999Los Angeles, CA
Ability to deliver
25.7/40.016.2/20 Reviews4.4/10 Clients & Experience5.2/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$50 - $99 / hr2 - 9Los Angeles, CA
Ability to deliver
29.2/40.017.2/20 Reviews5.6/10 Clients & Experience6.4/10 Market PresenceService focus
15% Sales Outsourcing85% Other -
$5,000+$50 - $99 / hr2 - 9Santa Monica, CA
Ability to deliver
27.4/40.011.6/20 Reviews7.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Sales Outsourcing80% Other -
$5,000+$150 - $199 / hr2 - 9Inglewood, CA
Ability to deliver
26.3/40.016.6/20 Reviews4.8/10 Clients & Experience4.9/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr10 - 49Anaheim, CA
Ability to deliver
25.5/40.017/20 Reviews3.6/10 Clients & Experience4.9/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$1,000+< $25 / hr50 - 249Diamond Bar, CA
Ability to deliver
19.8/40.014.2/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
25% Call Center Services75% Other -
$1,000+$25 - $49 / hr10 - 49Glendale, CA
Ability to deliver
21.2/40.016.6/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
10% Sales Outsourcing90% Other -
$50,000+< $25 / hr10,000+Santa Monica, CA
Ability to deliver
11.6/40.00/20 Reviews1.7/10 Clients & Experience10/10 Market PresenceService focus
30% Call Center Services70% Other -
$25,000+< $25 / hr10,000+Los Angeles, CA
Ability to deliver
8.6/40.00/20 Reviews3/10 Clients & Experience5.6/10 Market PresenceService focus
25% Call Center Services75% Other -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
7.9/40.00/20 Reviews2.2/10 Clients & Experience5.7/10 Market PresenceService focus
75% Call Center Services10% Sales Outsourcing15% Other -
$5,000+$150 - $199 / hr10 - 49Los Angeles, CA
Ability to deliver
34.8/40.016.8/20 Reviews10/10 Clients & Experience8/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+< $25 / hr50 - 249Los Angeles, CA
Ability to deliver
7.9/40.00/20 Reviews2.1/10 Clients & Experience5.8/10 Market PresenceService focus
80% Call Center Services10% Sales Outsourcing10% Other -
$1,000+Undisclosed250 - 999Los Angeles, CA
Ability to deliver
5.7/40.00/20 Reviews0/10 Clients & Experience5.7/10 Market PresenceService focus
30% Call Center Services10% Sales Outsourcing60% Other -
UndisclosedUndisclosed250 - 999Los Angeles, CA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
10% Call Center Services50% Sales Outsourcing40% Other -
UndisclosedUndisclosed1,000 - 9,999Walnut, CA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
50% Call Center Services50% Other -
UndisclosedUndisclosed50 - 249Santa Monica, CA
Ability to deliver
5.4/40.00/20 Reviews0/10 Clients & Experience5.4/10 Market PresenceService focus
40% Call Center Services10% Sales Outsourcing50% Other -
$1,000+< $25 / hr1,000 - 9,999Los Angeles, CA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
40% Call Center Services60% Other -
$1,000+$25 - $49 / hr50 - 249Santa Monica, CA
Ability to deliver
7/40.00/20 Reviews2.1/10 Clients & Experience5/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$1,000+Undisclosed50 - 249Los Angeles, CA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
100% Call Center Services -
UndisclosedUndisclosed10 - 49Los Angeles, CA
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
52% Call Center Services48% Other -
$1,000+$50 - $99 / hr50 - 249Los Angeles, CA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
5% Call Center Services70% Sales Outsourcing25% Other -
$1,000+Undisclosed10 - 49Los Angeles, CA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Sales Outsourcing
Latest Call Centers Articles
See all articles![How to Build a Budget for Call Center Services [With Template] cover image](https://img.shgstatic.com/clutch-static-prod/image/resize/715x400/s3fs-public/article/ba3fb126c373d45b88403b0272fa9201.jpg)
How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.

Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
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