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SixEleven Global Services and Solutions, Inc.

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Quality Work, Quality Experience

SixEleven Global Services and Solutions, Inc. is a homegrown Philippine outsourcing company rooted in Davao City, bringing Filipino service expertise to international clients while creating career opportunities across southern Philippines. Through customer support, sales, technical assistance and back-office services, SixEleven demonstrates the capabilities of regional Filipino talent in the global marketplace. Its investment in people, education partnerships and community initiatives strengthens its contribution beyond business, earning recognition as a 2025 Asia CEO Awards Circle of Excellence honoree for CSR Company of the Year. SixEleven’s combination of international service delivery and local community commitment makes it a compelling nominee for Outstanding Achievement as a Global Filipino Brand.

  • Min project size
    $1,000+
  • Hourly rate
    < $25 / hr
  • Employees
    1,000 - 9,999
  • Locations
    Davao City, Philippines
  • Year founded
    Founded 2006
  • Languages
  • Timezones

1 Language that we service

  • English

4 Timezones that we service

EST
Eastern Standard Time (EST)
CST
Central Standard Time (CST)
PST
Pacific Standard Time (PST)
MST
Mountain Standard Time (MST)

2 Locations

  • Davao City , Philippines
  • Davao City , Philippines

Service Lines
Back Office Outsourcing
30%
Call Center Services
30%
Customer Service Outsourcing
20%
Content Moderation Services
10%
Data Annotation Services
10%
Select Focus Area
Back Office Outsourcing
Data Entry & Processing
65%
Virtual Assistant
35%
Inbound Services
Answering services
50%
Inbound appointment scheduling
25%
Virtual receptionist
25%
Customer Service Outsourcing
Phone Support Services
75%
Order Processing & Taking
15%
Chat Support Services
5%
Email Support Services
5%
Industries
eCommerce
50%
Telecommunications
20%
Business services
10%
Consumer products & services
10%
Medical
10%
Clients
Midmarket ($10M - $1B)
50%
Enterprise (>$1B)
25%
Small Business (<$10M)
25%

Pricing Snapshot

Min. project size $1,000+
Avg. hourly rate < $25 /hr
Rating for cost 4.8 /5

What Clients Have Said

six eleven global services is noted for providing good value for cost, with several clients highlighting that their pricing fits budgets and aligns with project needs. Some clients mentioned spending between $48,000 to $70,000 monthly, benefiting from timely and flexible services.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $49,999 based on 7 reviews
< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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SixEleven Global Services and Solutions, Inc. Review Insights

Overall Review Rating

4.7
  • Quality 4.8
  • Schedule 4.8
  • Cost 4.8
  • Willing to Refer 5.0

Top Mentions

Review Highlights

  • High-Quality Deliverables

    Reviews consistently praise six eleven global services for maintaining high-quality deliverables, with project accuracy often exceeding 95%. This high standard is a key strength noted by clients.

  • No Significant Areas for Improvement

    A number of clients report no significant areas for improvement, indicating a high level of satisfaction with the services provided by six eleven global services.

  • Outstanding Commitment and Availability

    Clients often highlight the commitment and availability of six eleven global services, with the team being responsive and dedicated to meeting client needs effectively.

  • Flexible and Responsive Service

    Clients appreciate six eleven global services for their flexibility and responsiveness to changing operational needs. They adapt services based on client requirements, ensuring continuity and efficiency.

  • Strong Project Management Skills

    Clients commend six eleven global services for effective project management, delivering tasks on time, and maintaining clear communication. This has led to successful project outcomes and client satisfaction.

  • Scope for Process Digitalization

    Some clients suggest that six eleven global services could benefit from further digitalizing their processes, such as implementing an online attendance system, to enhance operational efficiency.

SixEleven Global Services and Solutions, Inc. Reviews

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Customer Support for Enterprise SaaS Company

  • Customer Service Outsourcing
  • Confidential
  • Jan. 2022 - Ongoing
4.5
Quality
4.5
Schedule
4.0
Cost
5.0
Willing to Refer
5.0

"They provide excellent support."

Apr 27, 2023
Controller, Enterprise SaaS Company
Anonymous
Verified
  • Advertising & marketing
  • Santa Clara, California
  • 201-500 Employees
  • Online Review
  • Verified

six eleven global services provides customer support for an enterprise SaaS company. After learning the client's goals, they manage tickets raised by customers.

Call Center Services for E-Commerce Company

  • Call Center Services
  • Less than $10,000
  • Dec. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Their professional personnel responds quickly."

Apr 24, 2023
Employee, E-Commerce Company
Anonymous
  • Retail
  • China
  • 11-50 Employees
  • Online Review

Six eleven global services provides call center services to help an e-commerce company communicate with their customers. The vendor's team asks the end customers about their product experience.

Customer & Ticket Support Services for Beauty Tech Company

  • Back Office Outsourcing Call Center Services Customer Service Outsourcing
  • Confidential
  • Aug. 2021 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0

"I'm impressed with their ability to stand out in an industry that usually blends in with one another."

Mar 17, 2023
Director of Customer Solutions, Beauty Tech Company
Alex Bae
Verified
  • Other industries
  • New York City, New York
  • 11-50 Employees
  • Online Review
  • Verified

six eleven global services provides support services for a beauty technology company. The team is responsible for answering tickets and handling the client's entire customer service operation during US hours. 

Showing 11-13 of 13 Reviews

Our Story

SixEleven is a homegrown Philippine outsourcing company rooted in Davao City, serving international clients while creating career opportunities across Southern Philippines. Through customer support, sales, technical assistance and back-office services, it brings Filipino expertise to the global marketplace. Its commitment to employee development, education partnerships and community initiatives extends its contribution beyond business.

What Sets Us Apart

Proudly rooted in Southern Philippines

SixEleven brings Filipino talent from Southern Philippines to the international marketplace, delivering outsourcing services while creating career opportunities close to home.

Service shaped around each client.

Our teams combine Filipino hospitality with customer support, sales, technical assistance and back-office expertise, adapting to each client’s needs and building lasting relationships.

Community commitment beyond business.

We invest in employee development, education partnerships and community initiatives. Our recognition as a 2025 Asia CEO Awards Circle of Excellence honoree for CSR Company of the Year reflects this commitment.

Quick Facts

11 Verified Clutch Clients

20 years in business

Tools and Technology

Microsoft Teams
Slack
Zoom
Google Meet
Discord
RingCentral
Asana
Basecamp
Zoho Projects
SharePoint
Salesforce
Zendesk

Commonly Asked Questions

Our teams operate across the Southern part of the Philippines. With our roots in Davao City, SixEleven brings the capabilities of Southern Philippine talent to international business relationships. Our regional presence is an important part of our identity because it connects opportunities in the global outsourcing industry with people and communities outside the country’s traditional business centers. For our people, this means access to professional opportunities closer to home. A career serving international clients can offer exposure to different industries, customer expectations and ways of working without necessarily requiring a move away from the Southern Philippines. We value the connection between professional growth and community ties, recognizing that employees build their lives around families, relationships and responsibilities as well as their work. For our clients, our location introduces them to a regional pool of Filipino talent capable of supporting customer interactions and business operations. The value of that relationship comes from the work our teams perform and their understanding of client needs. Geography provides the setting, while the capabilities, commitment and adaptability of our people give the relationship its substance. Our presence across these cities also helps tell a broader story about Philippine participation in international services. Filipino expertise is present throughout the country, and regional businesses can create meaningful connections with overseas markets. SixEleven’s role in that story is to bring services delivered by our teams into business relationships that extend beyond the Philippines. We see our local roots as a source of perspective and purpose. They remind us that business opportunities can affect households and communities alongside clients.

SixEleven’s teams provide outsourcing services that support customer relationships, sales activities and everyday business operations. Our capabilities include customer support through voice, email and chat, together with technical assistance, lead generation and back-office services. We also offer capabilities such as data entry, content moderation and virtual assistance, allowing clients to explore support across different parts of their operations. Customer support is an important part of this service offering. Businesses need to communicate with customers who have questions, require assistance or need help understanding their next steps. Our teams can support these interactions through the channels included in the client engagement. The purpose is to help customers navigate their concerns while representing the business in a professional and approachable manner. Our sales support capabilities include activities such as lead generation, telemarketing, inbound sales and appointment setting. These services address different stages of a business’s relationship with potential customers. The appropriate scope depends on what the client needs, the nature of its offering and the responsibilities agreed for the engagement. We recognize that effective support starts with understanding the business behind the activity. Technical assistance and helpdesk services address another set of customer and operational needs. These roles call for clear communication and attention to the issue presented. Their purpose is to help users understand the assistance available and move toward an appropriate resolution within the team’s assigned responsibilities. The exact work should reflect the client’s products, processes and support requirements. The goal is a clear relationship between the service requested, the responsibilities assigned and the support the client receives.

We recognize that clients bring different business goals, customer expectations and operational requirements. A service approach that suits one organization may need adjustment for another. SixEleven’s emphasis on flexibility reflects this reality. Our teams aim to understand the context of the work and adapt their support to the needs of the client relationship, rather than assume every engagement should look the same. That understanding begins with the purpose of the service. A customer support team may need to focus on helping people navigate questions or concerns, while a sales support team may have a different set of responsibilities. Back-office work introduces another range of needs. Being clear about the purpose helps establish the connection between individual tasks and the wider business objective. Client workflows also matter. Businesses have their own terminology, products, communication preferences and ways of handling information. Our teams work to understand these requirements so that their contribution fits the operation they support. Adaptability means paying attention to these differences and recognizing that a client’s processes provide essential context for how the work should be carried out. Communication plays an equally important role. A productive relationship depends on a shared understanding of responsibilities and expectations. Our emphasis on responsive communication supports that understanding and creates room to clarify questions as they arise. We view listening as a practical part of service delivery because it helps teams understand the client’s priorities and the reasons behind its requests. Needs can also change over time. This shared understanding gives both clients and teams a foundation for discussing priorities, addressing questions and working together constructively.

Our commitment to people extends beyond the services we provide to clients. SixEleven supports employee development and career growth alongside education partnerships and community initiatives. We see these areas as connected because a company’s contribution includes the opportunities it creates for individuals and the relationships it maintains with the communities around its operations. Employee development matters because people need opportunities to strengthen their capabilities and build confidence in their work. Serving international businesses exposes teams to different customer needs and professional expectations. We value the role that learning and experience can play in helping employees broaden their contribution over time. Career growth is therefore an important part of how we describe our commitment to our people. Our education partnerships and training initiatives connect with that same focus on capability. They reflect an interest in helping people prepare for opportunities in technology-enabled services. The broader purpose is to strengthen the connection between learning and work, particularly for individuals seeking a place in the outsourcing industry. This gives our community involvement a meaningful relationship with the business we operate. The company has also described community activities that include scholarship programs, disaster response and employee volunteerism. These initiatives address needs beyond everyday commercial operations and provide another expression of our connection to local communities. Their significance lies in the people and circumstances they seek to support. We regard community contribution as an area that deserves attention alongside business development. Ultimately, we want our growth to create opportunities that extend beyond the company itself. International client work can support regional careers, while education and community initiatives can help strengthen local connections.

Premier Verified means Clutch independently confirmed SixEleven Global Services and Solutions, Inc. is a legally registered business,
has had its financial risk status checked (Creditsafe: Moderate Risk), and is backed by 11 verified client reviews averaging 4.7 stars.

Learn More
Verified Client Reviews
11
Overall Review Rating
4.7
Source
Clutch
Last Updated
September 28, 2026

Business Entity

Business Entity Name Six Eleven Global Services & Solution, Inc.
Jurisdiction of Formation Philippines
Date of Formation June 16, 2008
Status Active
Last Updated March 14, 2023
ID CS200828736

Credit Report Results

International Credit Risk Assessment Moderate Risk
Source Creditsafe
Last Updated September 17, 2024
Learn More About The Clutch Verification Process

Locations (2)

mabini st cor araullo st Davao City, Philippines 8000

1001 - 2000

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