Top Call Center Services in the USA
From Dallas–Fort Worth and Phoenix to Tampa, Atlanta, and Salt Lake City’s Silicon Slopes, the United States hosts a deep bench of call center agencies specializing in inbound support, outbound sales, tech support, and omnichannel CX. On Clutch, you can evaluate U.S.-based call center partners by verified client reviews, industry expertise, compliance (TCPA, HIPAA, PCI DSS, SOC 2), team size, pricing, and service lines.
Our research cuts through marketing claims to highlight proven outcomes, transparent reporting, and reliable U.S. operations that align with your customers’ time zones and expectations. Use filters to narrow by budget, hourly rate, languages (including English–Spanish), and vertical fit across healthcare, fintech, retail, SaaS, logistics, and more. Explore curated options and shortlist providers that match your SLAs, integrations, and growth goals:
• Call Center Companies in New York
• Call Center Companies in Los Angeles
15 Leaders 15 Contenders
2,889 Companies
List of the Best US Call Center Agencies
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves United StatesServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 66 projectsSalesRoads is an outbound call center and telemarketing firm that offers services in lead generation, sales pipeline development, and customer engagement. With a focus on strategic outreach, their clients report high satisfaction, highlighting their responsiveness and organization. Approximately 90% of reviews praise their effectiveness in driving results and adapting strategies, although some note room for improvement in onboarding processes.
Reviews mention Puts the customer first
SalesRoads consistently demonstrates a customer-first approach, as noted by clients who highlight their commitment to understanding and aligning with client goals. One client emphasized that SalesRoads operates as an integral part of their organization, showcasing responsiveness and dedication to driving results. The feedback reflects a strong sentiment of appreciation for SalesRoads' proactive engagement, with clients noting that their success is prioritized, underscoring the company's alignment with customer needs.-
Sales Outsourcing for FinTech Company
5.0 May 1, 2024The Project Management Team was very responsive, even had a high level of involvement from the owner. What is unique about Salesroads is their commitment to deeply understanding our success metrics and focus on delivering ROI / Performance.
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Sales Outsourcing Services for Investment Management Company
5.0 Oct 31, 2023SalesRoads has an amazing hands-on approach to building a strategic program. We discussed my current sales methodology, what was working and not working, and what I needed to do to hit my aggressive sales targets. Since then, he has also been very responsive to my needs, discussing the strategy and any new initiatives that might redefine that strategy.
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Sales Outsourcing for SaaS Provider
5.0 Oct 17, 2023SalesRoads has an amazing project management program. They are very responsive and work to continually iterate so that they can help you exceed your sales goals. They operate as part of your organization from both a strategy and execution standpoint, and you can tell they really care about driving results for their clients.
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Prospecting for IT Consulting Firm
5.0 Aug 9, 2019I respect how much their reps care about their work; it’s not just about making the most money to them. A couple of months ago, we hit a lull in meetings, so I told my point of contact that I needed to bring in another company. They said that they only wanted what was best for my business and were completely honest about it all.
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1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, SalesRoads has received positive feedback for their attentive and responsive project management, achieving contact and trial rates exceeding initial targets by 150% to 200%. Clients appreciate their collaborative approach, incorporating real-time feedback into strategy discussions. One reviewer noted the effectiveness of their outreach and the structured weekly meetings, highlighting the lack of areas for improvement. Overall, the sentiment reflects strong satisfaction with SalesRoads' performance and partnership.Was this helpful?
28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Appointment Setting Services for Material Handling Company
5.0 — SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SalesRoads has generally received positive feedback regarding their overall cost and value for money. Clients appreciated the reasonable pricing, describing it as a 'good value for cost' and noting that they achieved a strong return on investment, with some reporting 3X appointment volume. One client mentioned spending around $50,000 for effective lead generation, while another highlighted the value of $200,000 in revenue generated from their services. Overall, clients felt that SalesRoads delivered more than they expected for the investment made.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Automotive Company
5.0 — Hugo manages all incoming communications across multiple channels, including email, chat, and WhatsApp. The team works to expand call center operations for outbound calls and improve reach. Read moreWas this helpful?
Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
Read All ReviewsSelect Industry to see insights
Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
Industry Experience
Helpware CX has demonstrated strong capabilities across diverse industries, including Telecommunications, Information Technology, eCommerce, and Healthcare, receiving positive feedback for their customer research, training, and support services. Clients commend their project management efficiency, adaptability, and ability to enhance customer satisfaction. Overall sentiment is favorable, with notable success in improving response times and customer engagement, making Helpware a valuable partner for businesses seeking scalable support solutions.
Read All ReviewsSelect Industry to see insights
Software Consumer Products Healthcare Information technology eCommerce Education Food & Beverages Nonprofit Media Retail Other Industry Automotive Business services Financial services Advertising & marketing Telecommunications Arts, entertainment & music IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Helpware CX is frequently praised for providing exceptional value for money. Clients noted that their pricing is competitive and aligns well with project needs, with one stating they chose Helpware for its 'good value for cost.' Another client highlighted that Helpware's services led to significant cost savings and improved quality, affirming their budget fit. Overall, the sentiment reflects satisfaction with Helpware's pricing structure, with several clients expressing that they received more than they expected for their investment.Was this helpful?
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This provider is fluent in 16 languages:
- Mandarin
- English
- Spanish
- Arabic
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Vietnamese
- Italian
This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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Southwest Recovery Services
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$5,000+Undisclosed10 - 49Addison, TXServices provided
50% Call Center Services50% Customer Service OutsourcingSee all 1 projectsSouthwest Recovery Services is a company specializing in Contact Center Services, particularly focusing on collections and customer care. They effectively manage overdue accounts and negotiate payments with a high success rate of 50%. Reviewers consistently highlight their impressive performance and valuable service, with no identified areas for improvement.
1 of 1 reviews is 5 stars1 new review for Call Center Services services$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Southwest Recovery Services, noting a remarkable 50% success rate in collections. One client highlighted their ability to recover significant overdue amounts while emphasizing the effective communication and project management. The professionalism of the owner, Steve, was particularly commended. Overall, feedback reflects a positive sentiment, with no significant areas for improvement identified by clients.Was this helpful?
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Marketing Firm
5.0 — Southwest Recovery Services provides collection services for a marketing firm. The team contacts clients, negotiates payments, and manages overdue accounts. Read moreWas this helpful?
Industry Experience
Southwest Recovery Services has demonstrated expertise in the business services industry, particularly in the realm of debt recovery and collections. Clients have noted a high success rate of 50% in recovering overdue accounts, showcasing their effectiveness in managing financial challenges. The team is praised for their communication and project management skills, contributing positively to client satisfaction. Overall, their strengths in collections make them a suitable partner for businesses seeking efficient recovery solutions.
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Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Southwest Recovery Services, particularly noting the company's cost-effectiveness and value for money. One client highlighted their decision to engage the firm due to 'good value for the cost,' after investing around $10,000. Additionally, a 50% success rate in collections has been cited as impressive, justifying the investment and demonstrating a strong return on value.Was this helpful?
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$5,000+< $25 / hr10 - 49Miami, FL
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% Sales OutsourcingSee all 5 projectsCloud Sourcing is a contact center services provider specializing in inbound call center and outbound call center solutions. They received positive feedback for their efficient management and ability to enhance sales and operations, with 100% of reviewers highlighting on-time delivery and significant output improvements. Their competitive pricing and exceptional talent are notably appreciated.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Back Office Outsourcing for Warehouse Broker Co
5.0 — Cloud Sourcing provides BPO services for a warehouse broker company. The team assists with inbound and outbound sales and handles all clerical and administrative work. Read moreWas this helpful?
Industry Experience
Cloud Sourcing has demonstrated a strong track record across various industries including Healthcare, Real Estate, Transportation, Financial Services, and Advertising & Marketing. Clients have praised their expertise in medical billing, sales support, and customer service, leading to significant operational improvements and cost savings. Overall sentiment is highly positive, with clients noting exceptional responsiveness, quality of service, and measurable outcomes such as increased sales and improved client satisfaction, making them a suitable partner for diverse projects.
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Healthcare Real estate Transportation Financial services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Cloud Sourcing's competitive pricing and exceptional value for money. For instance, one CEO noted that partnering with them resulted in significant cost savings, allowing their team to operate more efficiently. Another client emphasized that the services provided were much cheaper than hiring locally, yet still delivered outstanding results. Overall, the sentiment is overwhelmingly positive, with clients appreciating the quality of service relative to the cost.Was this helpful?
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
Reviews mention Timely
Clients have consistently praised Six Eleven Global Services for their timely responses and proactive communication. One review highlighted that the team 'always replies on time' and effectively addresses requests and feedback. The company's ability to deliver high-quality results on schedule has contributed to a positive overall sentiment, with clients noting their impressive project accuracy and thorough management. Overall, the feedback reflects a strong commitment to timeliness and client satisfaction.-
BPO Services for Logistics & Supply Chain Company
5.0 Apr 25, 2023Six eleven always replies on time. Whatever being requested, whenever being asked, they will give responses. Six eleven reviews all the feedbacks in detail, and always take effective solutions to solve the problem.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 4 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
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$1,000+< $25 / hr50 - 249Serves United StatesServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 68 projectsA-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.
Reviews mention Great project management
Clients have consistently praised A-SALES AB for their exemplary project management. One client noted their 'structured and easy to work with' approach, delivering timelines and updates reliably. Another highlighted the team's ability to keep everything on track with 'consistent weekly rhythms.' Overall, clients expressed satisfaction with timely deliverables and strong communication, reinforcing A-SALES AB's reputation as a dependable partner in lead generation and appointment booking.-
Email Marketing & CRM Consultation for Advertising & Marketing Agency
5.0 Mar 4, 2024A-SALES's project management was excellent. They delivered all promises and were always responsive to our needs. They provided weekly progress reports and were proactive in suggesting new approaches to improve results.
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Sales Outsourcing & Lead Generation for Compliance Platform
5.0 Feb 25, 2025A-SALES AB has demonstrated strong project management capabilities, consistently delivering work on time. Their structured sales process ensures that: Lead lists, outreach campaigns, and scheduled meetings are executed within agreed-upon timelines. Follow-ups with prospects and our company's internal sales team are managed proactively to reduce delays. Weekly and monthly reporting is provided on time, ensuring transparency in performance metrics. They are highly responsive to feedback, making adjustments to sales messaging, lead qualification criteria, and outreach strategies as needed. Communication is efficient and proactive, with regular check-ins to align sales development efforts with our company's objectives. If any issues arise, they address them promptly and work collaboratively to resolve bottlenecks. A-SALES AB provides a dedicated point of contact for seamless communication. Their SDRs and sales teams integrate well with clients' internal sales processes, ensuring smooth handoffs of qualified leads. Clients have praised their proactive approach to problem-solving, making them a reliable extension of the in-house sales team.
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Marketing Services for Business Services Company
5.0 Aug 17, 2025They demonstrate a structured yet agile project management style throughout the ABM engagement.
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Pipeline Gen & Appt Scheduling for Nonprofit Consulting Co
5.0 Aug 20, 2025Overall, our Account Manager was brilliant. Any new ideas or issues, or literally anything, are handled extremely quickly. Mostly handled, before a problem ever arose which was nice.
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Email Marketing for IT Company
5.0 Sep 22, 2025Project management was stellar. It feels like the A-Sales team doesn't sleep...
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16 of 17 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 17 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has demonstrated expertise across various industries, including Financial Services, Information Technology, Business Services, and Advertising & Marketing. Clients commend their lead generation effectiveness, with notable improvements in appointment booking and conversion rates. Overall, feedback is positive, highlighting A-SALES AB's strong project management, responsiveness, and tailored outreach strategies that resonate with target audiences. Potential clients in these industries can expect a reliable partner capable of generating high-quality leads and optimizing sales processes.
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Manufacturing Advertising & marketing Software Construction Consumer Products Government Financial services Education Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting Business services Information technologyWas this helpful?
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This provider is fluent in 26 languages:
- English
- Arabic
- Russian
- Portuguese
- German
- French
- Turkish
- Italian
- Polish
- Ukrainian
- Romanian
- Dutch
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$1,000+Undisclosed1,000 - 9,999Serves United StatesServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.
Reviews mention Reasonable pricing
Clients have praised Appointment Setter Online for their reasonable pricing and competitive rates, noting that the cost per appointment setter is budget-friendly. One client stated, "Appointment Setter Online is budget-friendly, as the price per appointment setter is reasonable." Another remarked, "They aren't pricey; they're within the price limit we set." Overall, the sentiment regarding pricing is positive, with clients feeling they receive good value for the quality of service provided.-
Customer Services & Sales Outsourcing for Resume Writing Co
5.0 Jun 9, 2025We hired them on an hourly basis during our main engagement, so we paid them for the hours the agents worked and at the end of the week for whatever hours they consumed. They were within the price range. They aren't pricey; they're within the price limit we set.
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Appointment Setting for Roofing Co
5.0 Jul 9, 2025The team is also price-competitive. The quality of their work has exceeded our expectations. They’re solely working in the appointment-setting domain. Once they started the project, they went through an unpaid one-month training period. That was something that made us stay with them from the start.
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Appointment Setting & Sales Closing for Home Services Co
5.0 Aug 18, 2025Appointment Setter Online is budget-friendly, as the price per appointment setter is reasonable. Their work is on time, and I have never had to ask for anything twice.
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6 of 6 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
In the past six months, clients have consistently praised Appointment Setter Online for their effective lead generation and appointment-setting services. Feedback highlights their ability to deliver high-quality, qualified leads, resulting in improved conversion rates and efficient project management. Clients appreciated their professionalism and structured communication, noting significant increases in scheduled appointments. While some suggested enhanced reporting capabilities, overall sentiment remains highly positive, with many identifying a strong cultural fit and value for cost as key reasons for their selection.Was this helpful?
Industry Experience
Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive EducationWas this helpful?
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This provider is fluent in 13 languages:
- English
- Spanish
- Arabic
- Hindi
- Portuguese
- German
- French
- Italian
- Panjabi
- Romanian
- Hebrew
- Swedish
This provider is available in 24 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- Gulf Standard Time (GST)
- Greenwich Mean Time (GMT)
- Midway Islands Time (MIT)
- Arabia Standard Time (AST)
- Central African Time (CAT)
- Alaska Standard Time (AKST)
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$1,000+< $25 / hr250 - 999Beachwood, OH
Services provided
15% Call Center Services25% Customer Service Outsourcing20% AI Development +3 services20% Sales Outsourcing10% Back Office Outsourcing10% Content Moderation ServicesSee all 5 projectsSummitNext is a professional company specializing in Contact Center Services, specifically excelling in Partner/Reseller Acquisition and Customer Support Services. With a focus on integrity, integration, and innovation, they successfully generated 10 qualified leads in two months. Their project management is described as perfect, with 100% of reviewers praising their professionalism and timely delivery.
Reviews mention Adaptable
Clients have expressed a strong sentiment regarding SummitNext's adaptability, noting their flexibility in adjusting to evolving staffing needs. One client highlighted their ability to align with organizational requirements and maintain consistent communication throughout the project. The emphasis on being proactive and responsive to client inquiries further reinforces their reputation for adaptability. Overall, the feedback reflects a positive perception of SummitNext's commitment to meeting client expectations and fostering effective partnerships.-
Employee Mgmt & Recruitment Services for FinTech Company
5.0 Sep 24, 2023SummitNext demonstrated flexibility in adapting to our evolving staffing needs, showcasing their ability to adjust their approach accordingly. The ability to adapt and align with our needs was most impressive. Their consistent communication and proactiveness ensured updates were given on time.
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1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation for Value Added Reseller
5.0 — SummitNext Technologies Sdn. Bhd. developed a CRM solution foa value added reseller. The team built the client's platform to capture information about the company and its interactions. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchSummitNext is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 11 languages:
- Mandarin
- English
- Russian
- Japanese
- Korean
- Cantonese
- Tamil
- Urdu
- Ukrainian
- Thai
- Filipino
This provider is available in 1 time zone:
- Universal Coordinated Time (UTC)
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$10,000+Undisclosed50 - 249St. Petersburg, FL
Services provided
75% Sales Outsourcing10% Demand Generation Marketing5% Account-Based Marketing +2 services5% Event Marketing5% Search Engine OptimizationInside Sales Solutions is a Sales Outsourcing company. The St. Petersburg, Florida-based firm focuses on Sales Outsourcing and Demand Generation Marketing.
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$10,000+$200 - $300 / hr2 - 9New York, NY
Services provided
40% Financial Consulting40% Sales Outsourcing10% Business Consulting +1 service10% Marketing StrategyMindracer Consulting is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Financial Consulting and is based in New York, New York.
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$5,000+$25 - $49 / hr250 - 999Lehi, UT
Services provided
20% Sales Outsourcing10% BI & Big Data Consulting & SI10% Custom Software Development +6 services10% DevOps Managed Services10% HR Outsourcing10% IT Staff Augmentation10% Mobile App Development10% Recruitment Process Outsourcing10% Web DevelopmentSee all 16 projectsCoDev is a versatile outsourcing agency specializing in software development, graphic design, and quality assurance services. The company consistently receives high praise from clients, with approximately 85% of reviews highlighting their professionalism, responsiveness, and effective project execution. Clients frequently commend CoDev for their excellent communication and the high quality of their developers, which aligns with company values and cultural fit.
Reviews mention Knowledgeable
The feedback indicates a strong sentiment regarding CoDev's knowledgeability, with clients noting their extensive industry experience and ability to adapt to evolving project needs. One client emphasized their responsiveness and capability to follow directions effectively. They appreciated the team's daily updates and recognized that they were not fully utilizing CoDev's potential, highlighting confidence in their future contributions as business demands grow.-
Back Office Outsourcing for Financial Services Company
4.0 Aug 23, 2024The team is pretty responsive. They are knowledgeable about the industry and take directions well. We've needed to work with them on communicating progress and updates, but now they send daily notes.
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Industry Experience
CoDev has demonstrated expertise across various industries, notably in Advertising & Marketing, Information Technology, Software, Gaming, Financial Services, Medical, and Education. Clients commend their strong processes, effectiveness in lead generation, design consistency, and quality assurance. The sentiment is overwhelmingly positive, highlighting their professionalism, communication, and cultural alignment. CoDev's strengths lie in rapid project delivery, talent quality, and impactful support, making them a valuable partner for businesses in these sectors.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Information technology Gaming Software Financial services Business services Medical EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend CoDev for offering excellent value for money, with many noting that their pricing fits within budget constraints while delivering high-quality results. For instance, one client highlighted that CoDev's services significantly improved lead generation, emphasizing the good value for cost. Another client mentioned the affordability of staffing solutions, noting that CoDev provides cost-effective resources without compromising quality. Overall, the sentiment reflects satisfaction with both cost and the overall value received.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Mountain Standard Time (MST)
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$10,000+Undisclosed250 - 999New York, NY
Services provided
35% Back Office Outsourcing35% Sales Outsourcing15% Data Annotation Services +1 service15% Demand Generation MarketingSee all 12 projectsExeco is a digital marketing agency specializing in SEO, content creation, social media management, and email campaigns. The company receives overwhelmingly positive feedback for its operational excellence, with 100% of reviews highlighting its timely delivery and high-quality work. Clients commend Execo's strategic approach and personable team, indicating a strong alignment with clients' internal teams and exceeding expectations.
Reviews mention Understands their clients' needs
Clients have consistently praised Execo for their deep understanding of business needs and industry dynamics. One client highlighted their ability to quickly learn about the business and deliver engaging campaigns, while another emphasized the team's sensitivity to budget constraints. The proactive communication and responsiveness of the team were also noted, contributing to a seamless collaboration. Overall, sentiment reflects strong satisfaction with Execo's commitment to understanding and addressing client requirements.-
Digital Marketing for Digital Asset Management Platform
5.0 Feb 7, 2023They're a one stop shop for all our digital marketing needs. They were able to quickly learn about our business, industry and customers. They were quick to scale up and deliver thoughtful and engaging campaigns to drive leads. Additionally, Aaron was always sensitive of our marketing budget and optimized our campaigns around how much we could spend. Lastly, the team was just so easy to work with and really understand how to work with clients.
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Industry Experience
Execo has demonstrated strong expertise primarily in the IT Services, Software, Healthcare, Education, Design, and Legal industries. Reviews indicate a high level of satisfaction due to their operational excellence, strategic marketing capabilities, and effective project management. Clients commend Execo for personalized service, timely deliverables, and measurable outcomes, such as increased leads and improved SEO. Overall sentiment reflects confidence in Execo's ability to enhance marketing strategies and drive results across diverse sectors.
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IT Services Software Healthcare Education Design LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback on Execo highlights their competitive pricing and exceptional value for money. Clients noted that Execo's services fit within their budgets while delivering high-quality results. One client emphasized that their pricing was a key factor in selecting Execo, stating it fit their budget perfectly. Another client appreciated the operational excellence and commitment to success, indicating that the value received exceeded expectations. Overall, clients express high satisfaction with the return on investment from their engagements with Execo.Was this helpful?
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$1,000+< $25 / hr50 - 249San Diego, CA
Services provided
15% Call Center Services25% Customer Service Outsourcing25% Market Research +4 services10% Back Office Outsourcing10% Custom Software Development10% Litigation Support Services5% PEO/Employee LeasingSee all 48 projectsCallZent specializes in comprehensive Contact Center Services, including inbound and outbound call handling and customer care services. Their reviews highlight a commendable performance in enhancing customer satisfaction, reducing response times, and providing efficient technical support. An impressive 100% of reviewers noted their professionalism, adaptability, and seamless integration with client operations. These attributes contribute to CallZent’s reputation as a trusted and reliable partner in customer service management.
Reviews mention Team players
Clients consistently describe CallZent as a team player, noting their seamless integration with existing operations and proactive communication. A General Manager highlighted how CallZent's agents felt like part of their team, showcasing professionalism, knowledge, and empathy. Their structured project management and timely delivery further reinforced their reliability, leading to improved customer satisfaction and operational efficiency. Overall, the sentiment reflects a strong appreciation for CallZent's collaborative approach and commitment to client needs.-
Call Center Services for IT Services Company
5.0 Apr 25, 2025Their team consistently handles high volumes of technical support calls with professionalism. CallZent’s project management was impressive, structured, responsive, and always on point. They delivered all milestones on time and adapted quickly to our evolving support needs. Communication was seamless, and their team remained proactive in addressing issues. Their dedication and reliability made them a trusted extension of our customer service operations. Their agents felt like part of our team—professional, knowledgeable, and empathetic.
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Industry Experience
CallZent has received positive feedback across various industries including Information Technology, Food & Beverages, Insurance, Retail, Financial Services, eCommerce, Utilities, and Consumer Products. Clients commend their expertise in developing tailored solutions, enhancing customer support, and improving operational efficiency. Overall sentiment is highly favorable, particularly in IT and Insurance sectors, highlighting their adaptability, professionalism, and commitment to client success, making them a strong fit for businesses seeking reliable support and innovative solutions.
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Information technology Food & Beverages Retail Financial services eCommerce Utilities Consumer products & services Food & Beverage InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CallZent's competitive pricing and exceptional value for money. One client noted, 'Pricing fit our budget' and emphasized the 'good value for cost.' Another stated that CallZent's ability to deliver quality service while maintaining affordability significantly improved their operations. Overall, the sentiment reflects satisfaction with the cost-effectiveness of CallZent's services, reinforcing their reputation as a reliable partner that aligns well with client budgets.Was this helpful?
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$100,000+< $25 / hr1,000 - 9,999San Diego, CA
Services provided
45% Call Center Services30% Customer Service Outsourcing10% Recruitment Process Outsourcing +2 services10% Staffing5% Finance & Accounting Outsourcing (FAO)Call Center Services International, a telephone answering service, is based in San Diego, California and Tijuana, Mexico. They focus on Call Center Services and Customer Service Outsourcing.
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$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Services provided
70% Sales Outsourcing15% Demand Generation Marketing10% Account-Based Marketing +1 service5% Email MarketingSee all 5 projectsBeyond Codes Inc. is a distinguished company specializing in Contact Center Services and Customer Support Services, offering exemplary Inbound and Outbound Call Center solutions. With 100% positive feedback from reviewers, clients praise their thorough research, effective appointment setting, and responsive telephonic support, with a notable 90% success rate in securing sales appointments. Their team exhibits professionalism and dedication, ensuring seamless project management and impressive customer care services.
Reviews mention Well-organized projects
Clients consistently commend Beyond Codes Inc. for their well-organized project management and effective communication. For instance, one CEO noted their weekly meetings for project updates and praised their thorough preparation and ability to deliver on promises. Another client highlighted their impressive process management, achieving a 90% success rate in appointment setting. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in the systematic approach and professionalism exhibited throughout their engagements.-
Call Center Services for SaaS Solution Provider
5.0 Jun 28, 2021We have weekly meetings for project status updates. Beyond Codes Inc. runs all their processes smoothly and delivers everything they promise. They organize our meetings well and make it a point to show up prepared with productive ideas.
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Call Center Services for Consulting Company
5.0 Jun 24, 2021We completely outsourced the entire inside sales process to Beyond Codes. Beyond Codes came up with entire process, call flow, question bank, content, marketing material etc. They did a great job.
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Industry Experience
Beyond Codes Inc. has demonstrated strong expertise in the IT Services, Software, and Digital Transformation sectors. Feedback highlights their effectiveness in lead generation, appointment setting, and sales support, with clients noting high success rates in securing meetings and generating qualified leads. Their team's professionalism, responsiveness, and commitment to client success foster positive working relationships. Overall sentiment is highly favorable, indicating that companies within IT Services and Software sectors seeking robust sales development support would find Beyond Codes Inc. a suitable partner.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Beyond Codes Inc. as a high-value partner, justifying their higher costs with exceptional service quality and commitment. One client noted they were 'high on cost' but chose to proceed due to the significant value provided. Another emphasized their 'awesome job' in meeting SLAs and generating leads. Overall, the sentiment reflects satisfaction with the investment, as clients report successful outcomes and improved sales pipelines, reinforcing the company's strong reputation for delivering value for money.Was this helpful?
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$1,000+< $25 / hr250 - 999Doylestown, PA
Services provided
30% Call Center Services40% Back Office Outsourcing30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service center offering a range of services, including inbound call center and customer support services. The company is lauded for its exceptional communication and alignment with client needs, achieving around 33% labor cost savings and enhancing service hours by 25%. Approximately 100% of reviewers praise their project management and adaptability, highlighting their ability to deliver tailored solutions promptly.
Reviews mention Communicative
Clients consistently highlight HelpSquad's exceptional communication skills, noting prompt and detailed responses throughout the engagement process. One client emphasized that communication was 'exceptional' across various team members, while another remarked on the team's 'timely' project management and responsiveness. Overall, the sentiment regarding HelpSquad's communicative abilities is highly positive, reflecting a strong commitment to client needs and effective collaboration.-
Conversion Optimization for Digital Marketing Agency
5.0 Nov 18, 2024They were in constant contact via email, and if I ever had a question I could get on a call with their team. The primary form of communication with HelpSquad was through Virtual Meeting and Email or Messaging App.
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Call Center Services for Property Management Company
5.0 Dec 10, 2025Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's competitive pricing and strong value for money. One client noted a 33% labor cost savings while maintaining high service quality, emphasizing the good value for cost. Another praised the personalized service and broad technical depth relative to their budget. Overall sentiment reflects satisfaction with the affordability and effectiveness of the services provided, with multiple clients stating that HelpSquad fits well within their budgets and meets their needs without sacrificing quality.Was this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Austin, TX
Services provided
25% Call Center Services50% Customer Service Outsourcing25% Sales OutsourcingSee all 10 projectsContactWorks is a proficient provider of Contact Center Services, excelling in both inbound and outbound call handling, customer support, and telephonic support. Approximately 80% of reviews highlight their exceptional responsiveness, superior project management, and ability to align with client culture and values. Clients consistently praise their reliability, technical expertise, and the seamless integration of their services as an extension of client teams.
Reviews mention Attentive
ContactWorks has received consistently positive feedback regarding their attentiveness to client needs. One executive noted their team was 'attentive, competent, and thorough,' effectively participating in key service areas. The COO of Troomi Wireless highlighted their 'very responsive' nature, emphasizing their engagement with both the brand and customer demands. Overall, clients appreciate ContactWorks' commitment to understanding and addressing their specific requirements, contributing to a strong collaborative relationship.-
Call Center Services for Telecommunications Company
4.5 Mar 7, 2023ContactWorks is very responsive to our needs and attentive to our brand and customers' demands. From the top down, they were intimately engaged in what we needed to be successful with Tier 1 support.
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7 of 8 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Staffing & Call Center Services for Wireless Solutions Co
5.0 — ContactWorks provides staffing and call center services for a wireless solutions provider. The team answers calls from guests who need help connecting to the client's networks and troubleshooting Read moreWas this helpful?
Industry Experience
ContactWorks has demonstrated strong expertise across various industries, including Business Services, Telecommunications, Education, and Retail. Clients commend their exceptional customer support and adaptability, particularly in delivering tailored solutions for technical and operational challenges. In Business Services and Telecommunications, they are noted for their ability to enhance customer experiences and meet strict SLAs. The overall sentiment is overwhelmingly positive, highlighting their reliability, responsiveness, and commitment to client success, making them a suitable partner for businesses in these sectors.
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Telecommunications IT Services Education Transportation Retail Business servicesWas this helpful?
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$1,000+< $25 / hr50 - 249Scottsdale, AZ
Services provided
50% Call Center Services30% Back Office Outsourcing10% Customer Service Outsourcing +1 service10% Market ResearchSee all 12 projectsIntelemark is a leading provider of Outbound Call Center and Telemarketing Services, specializing in generating qualified leads and setting appointments for businesses across various industries. Their clients consistently praise their responsiveness, flexibility, and ability to integrate seamlessly as an extension of their client's teams, with over 90% of reviews highlighting their effective communication and professional approach. The company excels in providing personalized and effective telephonic support, consistently delivering substantial business results.
Reviews mention Communicative
Overall, Intelemark received positive feedback regarding their communicative approach. Clients highlighted their responsiveness, with one stating that inquiries were addressed within a day. Weekly calls and detailed reporting were noted as effective communication methods, enhancing project management. For instance, one client praised the COO's direct involvement, emphasizing the seamless communication throughout the engagement. Such consistent communication contributed significantly to the clients' satisfaction and trust in Intelemark's services.-
BPO Services for Software Company
5.0 Mar 9, 2022Intelemark has performed excellently. Their communication is great, and whenever I have a question, someone comes back to me within a day. Elaine is very organized and nice to work with, and she’s always aware of what her team is doing. Additionally, we have a weekly call to discuss how the appointments went and answer questions from their team.
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Appointment Setting for Cloud Consulting Company
5.0 Nov 4, 2021We had weekly calls which were very helpful in keeping the campaign on track. I was impressed with the project's results and the team's communication.
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Lead Generation & Appointment Setting for Job Posting Firm
3.5 May 7, 2020Their communication skills are absolutely fantastic. I had a project manager who I worked directly with alongside their COO who was on a majority of our calls. Each of the reps also participated in a weekly call where they could ask questions of me and share successes or concerns.
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Call Center & Lead Generation Support for Benefits Firm
5.0 May 1, 2020The project lead was extremely attentive to our project and on top of all of the different campaigns. We had frequent communication throughout the week. From a communication perspective, everyone on their team was outstanding.
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Lead Gen & Appointment Setting for Medical Device Company
5.0 May 5, 2020Communication was really excellent. Even with setbacks, they were very patient and helped get us up to speed. They also provided weekly reports and compiled information for us so we can track our progress.
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9 of 11 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO Services for Software Company
5.0 — Intelemark helps a software company schedule appointments for their sales team. They constantly call potential clients and send detailed information to the sales team once they concrete an Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently regard Intelemark as a cost-effective solution that delivers significant value for money. One client noted, "Intelemark seemed to be cost-effective for us," while another mentioned, "They cost more than we’ve paid for before, but they consistently deliver solid leads." Overall sentiment reflects satisfaction with their pricing structure, flexibility, and the tangible results achieved, demonstrating that the investment often leads to profitable outcomes.Was this helpful?
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$5,000+$25 - $49 / hr250 - 999Home, KS
Services provided
35% Call Center Services40% Customer Service Outsourcing25% Sales OutsourcingSee all 16 projectsBlue Valley Marketing, a distinguished provider of Contact Center Services, excels in both inbound and outbound call center operations, telemarketing, and comprehensive customer support services. The company is consistently praised for its exceptional project management, responsiveness, and communication, with 100% of reviewers highlighting their professional delivery and commitment to customer satisfaction. Notably, Blue Valley Marketing has been instrumental in enhancing user experiences, reducing wait times, and improving customer satisfaction scores across diverse industries.
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Blue Valley Marketing for their cost-effectiveness and value for money. Feedback highlights that their pricing aligns well with budgets while delivering satisfactory results, such as a 20% increase in sales income and efficient project management. Notably, clients from various sectors commend the company's ability to exceed expectations without compromising quality, indicating a strong overall sentiment regarding the value provided relative to costs.Was this helpful?
More responsive than most other service providers
Get in TouchBlue Valley Marketing is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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New York City, New York (2) Chicago, Illinois (1) Nashville, Tennessee (1) Orlando, Florida (1) Southfield, Michigan (1) Newark, New Jersey (1) Sandy Springs, Georgia (1) Cleveland, Ohio (1) Milwaukee, Wisconsin (1) Neenah, Wisconsin (1) Santa Clara, California (1) Fort Atkinson, Wisconsin (1) Las Vegas, New Mexico (1)Was this helpful?
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$5,000+Undisclosed250 - 999Austin, TX
Services provided
10% Call Center Services40% Sales Outsourcing20% CRM Consulting and SI +2 services20% Email Marketing10% Other Digital MarketingSee all 43 projectsEBQ is a professional company specializing in Contact Center Services, Customer Support Services, and Telemarketing Services. Reviews indicate a strong emphasis on outbound call center work, including lead generation and appointment setting. EBQ consistently receives high praise, with 95% of reviews highlighting their effective project management and timely delivery. Clients appreciate their commitment to excellence, resulting in significant measurable outcomes like increased meetings and sales.
Reviews mention Experienced
The sentiment regarding EBQuickstart's experience is overwhelmingly positive, with clients highlighting their effective lead generation services and excellent project management. One executive noted their superb training and adaptability, while a managing director praised their seamless integration with existing staff and immediate results from lead generation efforts. Clients also appreciated EBQuickstart's responsiveness to feedback and their ability to implement improvements swiftly, indicating a high level of satisfaction with their professional expertise.-
Lead Generation for PLM Solutions Company
5.0 Aug 26, 2021They’re great in that aspect; we have meetings with them constantly, and they also know how to adapt to the changes that come naturally with people when doing lead generation. Their training and motivating skills are superb. In addition, they respond to feedback and recommendation changes, which speaks well for the experience in this market.
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Lead Generation for Business Communications Firm
4.5 Apr 25, 2019We're extremely impressed with how easy it was to undertake this project. They have experience launching a lead generation campaign, so we started receiving leads right away.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of EBQ highlight their effectiveness in generating high-quality sales leads and facilitating business growth. A client from Drivosity praised their project management, noting a 50% conversion rate and timely communication. The company's alignment with client values and culture was also emphasized as a key reason for selection. Overall, the sentiment is highly positive, with no suggested areas for improvement, reflecting a strong recommendation for their services.Was this helpful?
12 of 17 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 17 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Business Communications Firm
4.5 — EBQuickstart collaborates with an internal sales team to follow up with potential leads over the phone. Read moreWas this helpful?
Industry Experience
EBQ has demonstrated expertise across various industries including Information Technology, Financial Services, Education, and more. Clients commend their strengths in lead generation, appointment setting, and effective communication. Notable feedback highlights a 50% conversion rate and increased pipeline growth in IT, while Financial Services clients report successful outreach and high-quality leads. Overall, the sentiment is positive, showcasing EBQ as a reliable partner that excels in delivering tailored solutions to diverse sectors.
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Advertising & marketing Software IT Services Information technology Education Transportation Business services Nonprofit Financial services Other Industry Telecommunications Arts, entertainment & musicWas this helpful?
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$1,000+$50 - $99 / hr50 - 249Farmington, CT
Services provided
100% Sales OutsourcingSee all 22 projectsStrategic Sales & Marketing is a company specializing in Contact Center Services with a focus on telemarketing and outbound call center services. Across the reviews, the company is praised for its exceptional lead generation and sales appointment services, with around 90% of reviewers highlighting their successful outcomes and professional approach. Clients consistently commend Strategic Sales & Marketing for their flexibility, attention to detail, and ability to integrate with client workflows. Opportunities for improvement, such as better dashboard technology, are minimal and rarely mentioned.
9 of 14 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 14 ReviewsCall Center Services PROJECT HIGHLIGHT
Telemarketing for Health & Human Services Consultancy
5.0 — Strategic helped develop strategies and administered telemarketing services aimed at establishing marketing business with medical centers, hospitals, and nonprofit organizations. Read moreWas this helpful?
Industry Experience
Strategic Sales & Marketing has demonstrated expertise across various industries, including Manufacturing, Healthcare, Financial Services, Business Services, Education, and Information Technology. Clients commend their ability to generate quality leads, enhance sales pipelines, and provide seamless project management. Reviews indicate a strong emphasis on collaboration, adaptability, and in-depth market understanding, particularly in manufacturing and healthcare. Overall, feedback is highly positive, with clients appreciating their effectiveness in driving successful outreach and lead conversion.
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Healthcare Financial services Business services Education Software IT Services Hospitality & leisure Information technology Advertising & marketing Other Industry Manufacturing ConsultingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a positive overall sentiment regarding the cost and value for money of Strategic Sales & Marketing. One client noted, "We spent about $250,000" but found their performance exceeded metrics by multiples, providing significant ROI. Another stated, "Best decision I ever made hiring SSM" due to their effectiveness and cost efficiency compared to internal efforts. However, one review highlighted dissatisfaction with value, citing unmet lead generation promises, suggesting variability in client experiences.Was this helpful?
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Dallas, Texas (2) New York City, New York (2) New Haven, Connecticut (1) Vestal, New York (1) Valrico, Florida (1) East Peoria, Illinois (1) Fort Wayne, Indiana (1) Bellmore, New York (1) North Charleston, South Carolina (1) Morristown, Tennessee (1) Long Island City, New York (1) San Jose, California (1) Scottsdale, Arizona (1) Seattle, Washington (1) Sudbury, Massachusetts (1) Herndon, Virginia (1) Sellersville, Pennsylvania (1) Monroe, Connecticut (1)Was this helpful?
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$1,000+Undisclosed250 - 999Nashville, TN
Services provided
60% Sales Outsourcing20% Digital Strategy20% Marketing StrategySee all 6 projectsJumpCrew specializes in lead management and Contact Center Services, providing efficient handling of inbound and outbound call tasks. With a 90% satisfaction rate, clients highlight their robust project management and capacity to meet weekly KPIs. Their organized approach and detail-oriented team effectively manage customer interactions, enhancing client engagements and ensuring reliable telephonic support.
Reviews mention Well-organized projects
JumpCrew has received consistently positive feedback regarding their project organization. Clients have noted their exceptional project management skills, with one stating they are the 'most organized partner' ever worked with. Specific praise includes their ability to deliver ahead of schedule with minimal feedback required and an effective onboarding process. Overall, clients express high satisfaction with JumpCrew's structured approach, indicating that they exceed expectations in managing projects efficiently.-
Lead Processing & Qualifying for Global Workforce Platform
4.5 May 3, 2022Their project management skills have exceeded our expectations. To communicate, we use video conference calls and PowerPoint presentations — they’ve done a good job with these. JumpCrew can hire and ramp up a sales team. They’re highly organized and detail-oriented in terms of identifying KPIs, objectives, and key results.
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Email Marketing & Lead Generation for SaaS Company
5.0 Oct 27, 2021They are the most organized partner that I have ever worked with. Instead of many hour-long discovery sessions, we have had a few smaller focused breakout sessions that are meaningful, to the point, actionable and get things moving. Their onboarding process is one I am envious of and provides clear guidance on how to execute the strategy.
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Industry Experience
JumpCrew has received positive feedback across various industries, notably in Education, SaaS, Advertising & Marketing, and Arts & Entertainment. Clients commend their expertise in lead generation, sales management, and project execution. In Education, they excelled in engaging with K12 and higher education sectors. In SaaS, they effectively scaled email marketing and lead generation. Overall sentiment reflects a strong capability in managing sales teams and delivering quality results, making JumpCrew a suitable partner for clients in these sectors.
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Education Human Resources Software Advertising & marketing Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
JumpCrew has received positive feedback regarding their cost and value for money. Clients noted significant investments, such as $500,000 for lead management services, yet expressed high satisfaction with the outcomes, citing effective project management and consistent achievement of KPIs. One client remarked on their professionalism and the comprehensive support provided, indicating that JumpCrew's pricing is competitive and flexible, aligning well with the quality of service delivered.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Services provided
10% Call Center Services40% Sales Outsourcing40% Social Media Marketing +1 service10% Email MarketingSee all 83 projectsCleverly is a lead generation agency specializing in LinkedIn outreach and cold email strategies. Reviews of Cleverly reveal mixed feedback: 50% of reviewers appreciate their professionalism, responsiveness, and effective lead generation, while the other 50% experience dissatisfaction with inaccurate targeting, poor communication, and unfulfilled promises. Many clients commend Cleverly's strategies and customer service, though some have criticized their execution and transparency.
Reviews mention Exceeds expectations
Cleverly consistently exceeds client expectations, evidenced by testimonials highlighting their exceptional responsiveness and effective campaign management. One client noted a 26% connection acceptance rate, significantly surpassing the promised 15-20%. Another praised the immediate results from their campaign, leading to direct client calls within days. Clients commend Cleverly's expertise, particularly in targeting and data science, which contributed to impressive ROI figures, including a 10x return on investment. Overall, clients express high satisfaction and appreciation for the value provided by Cleverly.-
Lead Generation for Digital Marketing Agency
5.0 May 15, 2023I must say, I'm quite impressed with how smoothly everything went from onboarding to project launch. The instructions were clear and concise, and it was evident that a lot of effort was put into making the onboarding process seamless, even for beginners like myself. All the necessary information was collected, and the campaign was launched without any hassle on my part. Overall, it was a straightforward and stress-free experience. They went beyond what we expected from them, providing ideas that made the project exceptional. Highly recommended!
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LinkedIn Marketing Campaign for Digital Marketing Agency
5.0 Sep 27, 2022From day one, the Cleverly campaign exceeded my expectations. Our connections acceptance rate and reply rate are currently 26% and 25%, respectively — much higher than the anticipated 15-20% we were promised. Samantha and I meet once monthly to review changes, but she is extremely responsive and willing to go above and beyond the call of duty. If I ever thought something wasn't working or that we needed to pivot, Samantha was more than willing to accommodate, implementing changes within 24 hours or less in most cases.
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LinkedIn Marketing for Consulting Firm
4.5 Mar 2, 2022This first campaign appears to have been quite successful, as from day one on I continued to receive numerous connections and personal messages. It even lead to a first, direct phone call with a prospective client. Upon my 10 day review follow up, I met my new representative by zoom meeting. We reviewed the numbers related to my campaign and I continue to feel that it has been quite successful. So far, working with Cleverly has far exceeded my expectations and been well worth the investment of time and money.
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LinkedIn Targeting & Consultancy for Media & Software Co.
5.0 Feb 10, 2022The data created by Cleverly was so valuable that, within one month, our sales team was amazed by the response we got from new potential customers. Thanks to the amazing response and the very important connections we’ve made, we’re seeing an over 10x ROI. Those are great statistics, and all of them have been possible thanks to Cleverly; they’ve exceeded our expectations. Cleverly’s team is also very responsive. I have a close relationship with Cam, and if I ever need something, I get a Zoom meeting scheduled in his calendar within 24 hours.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Cleverly's pricing is generally viewed as affordable, with clients noting it fits their budgets well and offers good value for money. For instance, one client mentioned spending less than $10,000 while achieving significant results, and another highlighted their service as providing excellent value compared to previous, more expensive consultants. However, some reviews expressed dissatisfaction due to perceived lack of results, suggesting that while the pricing is competitive, the actual value derived can vary significantly based on execution.Was this helpful?
More responsive than most other service providers
Get in TouchCleverly is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr250 - 999Afton, WY
Services provided
25% Call Center Services65% Customer Service Outsourcing10% IT Staff AugmentationSee all 36 projectsWOW24-7 is a distinguished provider of Contact Center Services, specializing in Customer Support and Call Handling, offering round-the-clock service. Reviewers consistently praise their high level of professionalism, timely responsiveness, and proactive engagement, with over 90% noting their continuous service improvement and reliability. Approximately 85% of clients highlight WOW24-7’s adaptability in meeting diverse customer needs across various industries.
2 of 4 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 7 Recent ReviewsReviewed 4 times in the past 6 months
In the past six months, WOW24-7 has received positive feedback for their proactive customer support and effective communication. Clients noted improvements in ticket response times and consistent 24/7 coverage. One client highlighted their team’s commitment to service enhancement, while another praised their reliability in meeting SLAs. Common areas for improvement included deeper product knowledge and training consistency among agents. Overall, sentiment remains highly favorable, emphasizing WOW24-7’s adaptability and dedication to client success.Was this helpful?
14 of 17 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 17 ReviewsCall Center Services PROJECT HIGHLIGHT
Outsourced Customer Service for College Resource Website
5.0 — Wow24-7 provides ongoing customer service for an online resource platform. Their agents are available 24/7 year-round and focus on answering questions and providing guidance via phone calls and live Read moreWas this helpful?
Industry Experience
WOW24-7 has received positive feedback across multiple industries, including Information Technology, eCommerce, Education, Retail, and Healthcare. Clients praise their expertise in customer support, responsiveness, and adaptability to specific business needs. In IT and eCommerce, they excel in providing 24/7 support and improving ticket response times. Their strength in managing customer interactions in Retail and Healthcare has led to increased customer satisfaction. Overall, WOW24-7 demonstrates strong capabilities in enhancing customer experiences across various sectors, making them a suitable partner for companies aiming for robust support solutions.
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Software Consumer Products Design Manufacturing Hospitality & leisure Telecommunications Healthcare Energy & natural resources IT Services Education Other industries eCommerce Information technology Consumer products & services RetailWas this helpful?
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$25,000+Undisclosed1,000 - 9,999Ogden, UT
Services provided
75% Sales Outsourcing20% Product Marketing5% Direct MarketingSee all 28 projectsMarketStar Bulgaria, a provider of Contact Center Services, excels in offering Customer Support Services and Call Handling solutions. Reviews highlight their dedication, attention to detail, and structured approach. Approximately 90% of feedback is positive, with clients praising their process management and telephonic support. However, some noted initial challenges with industry familiarization due to team juniority.
2 of 2 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Outbound Sales Calling for Fintech Company
5.0 — Out2Bound is an ongoing partner of a fintech company that assists in all aspects of their sales efforts, including lead database management, email strategy, scriptwriting, and lead generation. Read moreWas this helpful?
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See All Locations (4)Ogden, UT
2475 Washington Boulevard
Ogden, UT 844011001 - 2000
+1 800-877-8259
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$10,000+Undisclosed10 - 49New York, NY
Services provided
100% Sales OutsourcingSee all 13 projectsSalesGent is a lead generation and prospecting agency known for delivering qualified sales prospects efficiently. Across multiple reviews, they are praised for effective communication, responsiveness, and delivering on time, with 100% of reviewers noting their high value and consistent results. Clients have consistently reported an impressive success rate in meetings and leads, with no significant areas for improvement identified.
3 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, SalesGent has received positive feedback from clients across various industries, highlighting their effective lead generation and communication skills. Clients noted successful outcomes, such as connecting with 12 new partners and consistently delivering 10–25 qualified leads. The team's responsiveness and adherence to timelines were particularly praised, with one client stating they 'always deliver great results.' Overall, the sentiment towards SalesGent is highly favorable, with clients expressing satisfaction with both the service and value provided.Was this helpful?
Industry Experience
SalesGent has received positive feedback across various industries, including Medical, Information Technology, Business Services, Advertising & Marketing, Education, and others. Clients praised their expertise in lead generation and appointment setting, highlighting measurable outcomes such as consistent delivery of qualified leads and meetings. The overall sentiment is favorable, with clients appreciating SalesGent's effective communication, responsiveness, and ability to adapt to changing project requirements.
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Education IT Services Other industries Advertising & marketing Software Business services Information technologyWas this helpful?
See All Locations (2)New York, NY
7th Ave, New York, NY 10019, United States
New York, NY 100192 - 5
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$1,000+$100 - $149 / hr10 - 49Plano, TX
Services provided
60% Sales Outsourcing20% Pay Per Click10% Direct Marketing +1 service10% Marketing StrategySee all 11 projectsConstructur is a sales outsourcing and lead generation company specializing in email marketing campaigns to increase client prospecting and brand awareness. Across various reviews, clients consistently praise their effective lead generation, resulting in significant business growth, with measurable outcomes such as a tenfold increase in inquiries. The company receives overwhelmingly positive feedback, with most clients highlighting their professionalism, timely delivery, and effective communication.
Reviews mention Great project management
Clients have expressed strong satisfaction with Constructur's project management capabilities, highlighting their timely delivery and structured handling of client communications. One client noted, "I was impressed with their ability to manage various replies and keep it structured well," indicating effective organization throughout the process. Overall, feedback reflects a positive sentiment regarding Constructur's responsiveness and adaptability in managing project objectives.-
Email & Customer Outreach for Property Renovation Company
4.5 Jan 25, 2024I was impressed with their ability to manage various replies and keep it structured well. They continue to fine tune their list based on my replies.
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Industry Experience
Constructur demonstrates strong expertise across various industries, including construction, HVAC, commercial painting, and manufacturing. Clients commend their effective lead generation, impactful email campaigns, and ability to significantly increase inquiries and revenue. The overall sentiment is highly positive, with clients noting their responsiveness, structured communication, and alignment with company values. Constructur is particularly well-suited for businesses seeking to enhance their sales outreach and marketing strategies in construction-related sectors.
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Construction Transportation Software ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Constructur is frequently praised for its cost-effectiveness and value for money. Clients have noted that their pricing fits within budget constraints while delivering substantial results. One client mentioned, 'Pricing fit our budget' and 'Good value for cost.' Another highlighted, 'Constructur has increased our inbound inquiries 10 times,' showcasing the return on investment. Overall, the sentiment reflects satisfaction with the financial aspect of their services, with multiple clients expressing confidence in their decision to engage Constructur.Was this helpful?
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UndisclosedUndisclosed50 - 249Margate, FL
Services provided
60% Call Center Services20% Customer Service Outsourcing10% Sales Outsourcing +2 services5% Back Office Outsourcing5% Business ConsultingSee all 20 projectsAnswering Service Care, a provider of Contact Center Services and Customer Support Services, is highly regarded for its professional, helpful, and thorough customer care, with 87.5% of reviews highlighting their effective call handling and reliable 24/7 service. While there is praise for their bilingual support and value-for-money pricing, some feedback indicates areas for improvement such as mobile app updates and call recognition systems.
Reviews mention Collaborative
Clients have consistently praised Answering Service Care for their collaborative approach, noting effective communication and responsiveness. One client highlighted Luis's exceptional skills, describing the partnership as 'very collaborative' and a 'big win' for their business. They appreciate the team's ability to understand concerns and work together through challenges, reinforcing the sentiment of a strong, ongoing partnership. Overall, feedback indicates a high level of satisfaction with the collaborative nature of the engagement.-
Call Center Services for Roofing Contractor
5.0 Oct 20, 2021Successful execution and great communication are a hallmark of Answering Service Care’s work. They understand our concerns and are able to work with us through difficult times. It's a very collaborative partnership and it's a big win for us.
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0 of 1 reviews is 5 stars1 new review for Call Center Services servicesUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Answering Service Care indicate strong client satisfaction, highlighting their effective 24/7 customer service and seamless call management. A client from Wild Bill's Soda Co. praised their professionalism and thoroughness, noting that callers can connect easily and that their pricing fits well within budget. Overall, clients expressed a positive sentiment, with no significant areas for improvement identified in the past six months.Was this helpful?
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$35 Includes 0 minutes $1.55 Per Add’l Min $169 Includes 100 minutes $1.52 Per Add’l Min $289 Includes 500 minutes $1.43 Per Add’l MinView PackagesAnswering Service Pricing
Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC provides customer service professionals who answer your calls and chats when you can’t. We get it, so you don't have to!Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Norristown, PA
Services provided
50% Call Center Services50% Sales OutsourcingSee all 46 projectsSuperhuman Prospecting is a specialized Contact Center Services provider focused on outbound cold calling and lead generation. Their reviews reflect a strong emphasis on professionalism, responsiveness, and effective appointment scheduling. Approximately 70% of reviewers highlight their excellent project management and adaptability, with many appreciating the U.S.-based calling team. Clients consistently report increased appointment settings and lead generation, underlining their capability in telemarketing services.
5 of 5 reviews are 5 stars5 new reviews for Call Center Services servicesLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews for Superhuman Prospecting indicate a strong overall sentiment, highlighting their effectiveness in lead generation and appointment scheduling. Clients noted exceptional responsiveness and adaptability, with specific praise for team member Merry, who provided excellent support and communication. Notable achievements include securing over 50 leads from 3,600 calls and significantly increasing client meetings. Reviewers found value in their transparent reporting and project management, with no major areas for improvement identified.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently report that Superhuman Prospecting offers excellent value for money, with many stating that their pricing fits within budget constraints while delivering substantial results. For instance, one client noted that Superhuman Prospecting's pricing was 'good value for cost,' while another highlighted their ability to generate leads and appointments, significantly increasing their monthly metrics. Overall, sentiment regarding the company's cost-effectiveness is overwhelmingly positive, with clients appreciating the responsiveness and professionalism of the team.Was this helpful?
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$1,000+$25 - $49 / hr2 - 9Franklin, TN
Services provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 9 projectsOutboundView is a specialized outbound call center service provider focused on lead generation and strategic outreach, offering services such as telemarketing, contact center services, and customer support. With reviews highlighting their effective project management and personalized approach, 100% of clients reported successful outcomes, including meeting and partnership setups, with several emphasizing their efficiency, attention to detail, and impactful communication strategies.
Reviews mention Easy to work with
Clients consistently describe OutboundView as 'very easy to work with' and highlight their effective communication and individualized approach. One client noted that OutboundView felt like 'an extension of our team,' indicating a seamless collaboration. Additionally, the project manager's involvement and the overall workflow were deemed 'incredibly effective,' contributing to a positive overall sentiment regarding their ease of collaboration.-
Outreach & Appointment Setting for Insurance Company
5.0 Jun 6, 2019The workflow was incredibly effective. They were very easy to work with and typically very communicative.
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5 of 5 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation & Appointment Setting for Audio Tech Firm
5.0 — OutboundView reaches out to decisions makers at target organizations to set up meetings. The team creates contact lists based on key demographics to guide their outreach process. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently regard OutboundView as offering good value for cost, with feedback highlighting their effective lead generation and responsiveness. One CEO noted the company's 'good value for cost' and praised their alignment with company values. Another client emphasized that OutboundView saved them time and impressed them with their commitment to results and a lean approach, stating, 'the reduction in manageable costs impressed us.' Overall, the sentiment reflects satisfaction with the company's pricing relative to the quality of service provided.Was this helpful?
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UndisclosedUndisclosed250 - 999Portland, OR
Services provided
80% Call Center Services20% Customer Service OutsourcingSee all 7 projectsRuby is a company specializing in virtual receptionist and call handling services, including inbound call center and customer support services. Reviews highlight their professionalism and effective communication, with 100% positive feedback regarding call quality and customer service. Clients appreciate the personal touch provided by their live answering service, with no significant areas for improvement mentioned across feedback.
Reviews mention High-quality work
Client feedback highlights Ruby's provision of high-quality work, particularly in call quality and customer support. One client noted, 'They provide very good call quality and very good customer support,' emphasizing the effectiveness of their services. Additionally, the cost-effectiveness of their offerings is recognized, with savings of $1,000 to $2,000 per month reported. Overall, the sentiment reflects satisfaction with Ruby's services, contributing to a positive experience for the client.-
Answering & Customer Services for Advertising Firm
4.5 Aug 12, 2017They offer good call quality and customer service.
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Read 7 Reviews3 of 7 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Ruby Receptionists' pricing and overall value. One attorney noted spending under $300 monthly while benefiting from a professional live answering service, emphasizing its tremendous value. Another client highlighted that their service saves $1,000 to $2,000 per month, describing the pricing structure as 'good.' Overall, feedback indicates that clients find Ruby's services to be both cost-effective and essential for their operations.Was this helpful?
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$25,000+$25 - $49 / hr10 - 49Gulf Breeze, FL
Services provided
40% Call Center Services60% Sales OutsourcingSee all 7 projectsMoreMeetings.com is a company specializing in Contact Center Services, particularly in setting up business appointments and generating high-quality leads. The reviews are overwhelmingly positive, with 100% of the reviewers praising their professionalism, efficiency, and ability to deliver impressive results, such as accelerating sales cycles and significantly increasing potential customer connections. Their dedication to customer service and seamless project management is a recurring theme.
Reviews mention Transparent
Clients have consistently praised MoreMeetings.com for their transparent communication and project management. A Senior Client Executive from Fujitsu highlighted that the company's communication was clear and consistent, aligning closely with their business goals. Furthermore, they noted the exceptional project management, stating that deadlines were consistently met and the process was handled smoothly. Overall, the sentiment regarding transparency is highly positive, with clients appreciating the clarity and efficiency in their collaboration.-
Lead Generation & Call Center Services for IT Services Co
5.0 Nov 11, 2024Our experience with MoreMeetings’ project management was exceptional. They consistently meet deadlines and maintain transparent communication, handling the entire process smoothly and efficiently, which made our collaboration with them highly enjoyable.
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3 of 3 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 months$200,000 – $999,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Immersion Cooling Co
5.0 — MoreMeetings.com provided call center services for an immersion cooling company. The team was tasked with making cold calls and sending emails to set up meetings with the client's target customers. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlighted MoreMeetings.com as offering good value for money, with competitive pricing that fit their budgets. For instance, a CMO noted the company's pricing model allowed for predictability and performance-based costs, ensuring high-quality meetings. Another client emphasized the alignment of company values and exceptional service as key reasons for their selection, reinforcing the overall sentiment that MoreMeetings.com delivers substantial value relative to its costs.Was this helpful?
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
50% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsDialAmerica is a company specializing in Contact Center Services, offering flexible inbound and outbound call handling, telemarketing, and customer support services. The company is praised for its efficiency, professionalism, and ability to deliver high-quality leads and responsive customer service. A total of 78% of reviews highlight their exceptional customer care services, though some suggest improvements in their technological platform and pricing structures.
Reviews mention Timely
Overall, DialAmerica has received positive feedback regarding their timeliness in service delivery. Clients noted that DialAmerica consistently met deadlines ahead of schedule, such as reaching out to customers in a shorter time frame than anticipated. One client mentioned their ability to manage calls efficiently, responding quickly and maintaining a friendly demeanor. However, there were minor concerns about the time it takes for some calls to be answered, indicating room for improvement.-
Outbound Calling for Energy Company
5.0 Nov 5, 2019They reached the 4–6 week deadline we initially set early. They followed all of the procedures in place. Training went very well and whenever they had some turnover they were able to get new reps up to speed very quickly.
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Customer Support and Orders Processing for Real Estate Company
4.5 Dec 23, 2017Their strengths are their organization and speed. I think we save a couple of hours a day, which is about 10 hours a week. It helps them to save time and money and the service demonstrates quality work and professionalism to other companies.
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Call Support and Order Processing for Non-Profit Company
4.0 Nov 2, 2017They help others in a timely, friendly manner.
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Industry Experience
DialAmerica has received positive feedback across various industries, including Utilities, Financial Services, Real Estate, Manufacturing, Hospitality, and Retail. Clients commend their effective inbound and outbound call services, emphasizing strengths in customer service, responsiveness, and lead generation. Notably, they have helped businesses improve efficiency and reduce costs significantly. Overall, DialAmerica's expertise is particularly beneficial for companies requiring high call volume management and quality customer interactions, making them a strong fit for diverse sectors.
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IT Services Transportation Human Resources Utilities Real estate Manufacturing Other Industry Hospitality & leisure Retail Nonprofit Financial services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally view DialAmerica as providing good value for money, noting significant cost savings. One client highlighted a return on investment as a 'no-brainer' due to efficient lead generation, while another mentioned saving approximately $25,000 monthly. Several reviews indicate satisfaction with the pricing structure, with discounts for long-term commitments being appreciated. However, some feedback suggested that pricing could be improved, indicating a desire for more competitive rates.Was this helpful?
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New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)Was this helpful?
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
25% Customer Service Outsourcing25% Sales Outsourcing10% Back Office Outsourcing +4 services10% Finance & Accounting Outsourcing (FAO)10% Recruiting10% Recruitment Process Outsourcing10% StaffingSee all 38 projectsCrewBloom is a company specializing in Contact Center Services, offering solutions such as inbound and outbound call handling, customer support, and telemarketing services. Their reviews reflect a high level of satisfaction, with 100% of clients highlighting their team's professionalism, adaptability, and effective communication. CrewBloom is commended for its ability to quickly integrate and deliver quality results, significantly enhancing customer engagement and sales appointments.
Reviews mention Timely
Overall, clients express a highly positive sentiment regarding CrewBloom's timeliness. They frequently highlight the company's ability to deliver tasks on time and respond promptly to needs. For instance, one client noted, "Always on time and extremely responsive," while another mentioned, "The employees are timely and responsive." Additionally, clients appreciate the quick turnaround on tasks, with one stating, "They provide quick turnaround on numerous asks and are committed to help achieve our team goals."-
Finance & Accounting Outsourcing for Financial Services Co
5.0 Sep 18, 2024From the on boarding to appllication of the employee was stream line. There was constant but not overwelming communication. If I had any request they was a response the same day. THe search was tough but they followed up.
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Managed IT Services for Background Screening SaaS Company
5.0 Nov 2, 2023On time deliverable. Open and prompt communication. Vast display of knowledge/current topics. I never worked directly with the project management team at CrewBloom, but I can say that the members of CrewBloom have always delivered their findings and reports on time, and they always went above and beyond my expectations.
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Customer Support for Computer Software Company
5.0 Aug 7, 2023The employees are timely and responsive. They carried out exhibiting our culture to customer success almost immediately.
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Back Office Outsourcing for Lighting Design Co
5.0 Mar 14, 2025Their quality of people and the quick turnaround time impressed us.
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Back-Office Outsourcing for Global Platform
5.0 Jun 15, 2024The team was able to provide consistent results daily. They are committed and determined to produce a high quality output to deliver tasks on time. The team provides quick turnaround on numerous asks and are committed to help achieve our team goals.
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4 of 6 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales & Customer Support for E-Commerce Startup
5.0 — An e-commerce startup hired CrewBloom to provide onboard support representatives. The representatives will take inbound calls for the client. Read moreWas this helpful?
Industry Experience
CrewBloom has garnered positive feedback across various industries including Financial Services, Educational Services, Retail, and Advertising. Clients commend CrewBloom for their strong focus on customer success, quick turnaround times, and high-quality candidate selection. In Financial Services, they excelled in data management and customer service, while in Education, they improved sourcing efficiency. Retail clients highlighted excellent customer support, and those in Advertising appreciated their effective outreach strategies. Overall, CrewBloom is a well-suited partner for organizations seeking reliable staffing solutions across these sectors.
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Advertising & marketing IT Services Financial services Consulting Other Industry Dental Software Real estate Retail Education Human Resources Chemicals & BiotechnologyWas this helpful?
More responsive than most other service providers
Get in TouchCrewBloom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+Undisclosed50 - 249Salt Lake City, UT
Services provided
100% Sales OutsourcingSee all 4 projectsLaunch Leads specializes in Contact Center Services, focusing on appointment setting and outbound call center solutions. The company receives positive feedback for its competitive pricing and management support, achieving an 18-20% lead-to-demo conversion rate. Clients appreciate the strong communication and relationship-building skills demonstrated by the team, including close collaboration with project managers.
Reviews mention Innovative
Clients have praised Launch Leads for their innovative approach to appointment-setting, highlighting their effective blend of traditional and modern techniques. One client noted their surprise at the level of technology integrated into campaigns, emphasizing that this contributed to a significant increase in lead quality and quantity. Overall, the sentiment reflects a strong appreciation for Launch Leads' ability to adapt and enhance client workflows, establishing them as a forward-thinking partner in lead generation.-
Lead Generation for Digital Marketing Agency
5.0 Oct 18, 2022I was surprised to see how much technology goes into an appointment-setting campaign. Their use of both old and new techniques was an easy win for me.
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0 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Business Services Company
5.0 — Launch Leads provides call center services for a business services company. The team generates opportunities in specific industries and schedules appointments for the sales team. Read moreWas this helpful?
Industry Experience
Launch Leads has demonstrated proficiency in the IT Services, Advertising & Marketing, and Residential Solar industries. Clients praise their effective appointment-setting strategies, resulting in significant lead generation and conversion rates, particularly in IT and solar sales. Their adaptability to various client workflows and commitment to establishing personal connections are frequently highlighted strengths. Overall sentiment reflects high satisfaction, positioning Launch Leads as a valuable partner for businesses seeking growth in these sectors.
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IT Services Advertising & marketingWas this helpful?
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UndisclosedUndisclosed50 - 249Nesconset, NY
Services provided
60% Call Center Services20% Customer Service Outsourcing20% Sales OutsourcingSee all 18 projectsAnswering Legal is a specialized contact center service provider focusing on law firms, offering 24/7 call handling and customer support services. With overwhelmingly positive feedback, 100% of reviewers mention their professionalism and seamless call management, highlighting their ability to create a professional appearance for law practices. Clients appreciate the team's responsiveness and detailed message-taking, with 90% praising their ability to integrate smoothly into existing operations.
17 of 18 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 18 ReviewsCall Center Services PROJECT HIGHLIGHT
Answering Service for Criminal Defense Law Firm
5.0 — Answering Legal provides answering services throughout the night for a criminal law firm. Following a provided script, they determine whether or not a call should be sent through or if they can take Read moreWas this helpful?
Industry Experience
Answering Legal has garnered positive feedback primarily from the legal industry, with a strong presence in criminal defense, family law, consumer bankruptcy, and immigration law. Clients commend their professionalism, responsiveness, and ability to handle calls seamlessly, often making it difficult for callers to distinguish them from in-office staff. The overall sentiment is overwhelmingly favorable, highlighting their impact on client acquisition and retention, as well as their effective communication and operational flexibility. This makes them an ideal choice for legal practitioners seeking reliable answering services.
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LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express satisfaction with Answering Legal's value for money, noting that the services provided justify their costs. For instance, one client mentioned spending around $25,000 annually, indicating flexibility in pricing based on call volume. Another client highlighted a monthly investment of $450, emphasizing that even a single new client can offset the cost. The general sentiment reflects that clients perceive the service as a valuable investment that enhances professionalism and client retention, with many recommending a trial to gauge fit.Was this helpful?
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$1,000+Undisclosed50 - 249San Francisco, CA
Services provided
50% Sales Outsourcing45% Market Research5% RecruitingSee all 14 projectsStart Up And Fly Inc. is a lead generation and sales outsourcing company renowned for its strategic and tailored approaches to client needs. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their effective project management, proactive communication, and ability to meet objectives efficiently. Their focus on understanding client goals and delivering high-quality leads is a recurring theme across all reviews, emphasizing their reliability and professionalism.
Reviews mention Communicative
Clients consistently highlight Start Up And Fly Inc.'s exceptional communication skills. One client noted that regular weekly conversations were vital for aligning on results and next steps, emphasizing that SUAFI fulfilled all commitments on time. Another client praised the efficiency and clarity of communication, stating that weekly Zoom meetings facilitated effective collaboration. Overall, the sentiment reflects a strong appreciation for SUAFI's communicative approach, which significantly contributed to successful project outcomes.-
Lead Generation & Email Marketing for Course Production Co
5.0 Dec 29, 2023They fulfilled all their commitments on time and were attentive to our demands. Regular weekly conversations guaranteed that our team and SUAFI were on the same page about our results and possible next steps. This ongoing feedback loop and communication has been essential in keeping our project moving forward.
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Digital Marketing for AI Development Company
5.0 Mar 1, 2023Every week we had Zoom video meetings with SUAFI. Communication was efficient and clear. SUAFI has a very streamlined process.
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Lead Gen & Sales Outsourcing for Pharmacy Marketplace
5.0 Feb 27, 2025SUAFI's team was excellent in terms of project management. They consistently delivered on time and were proactive in ensuring that milestones were met. We had weekly check-ins to discuss progress and make any necessary adjustments. When we had urgent requests or required changes to the strategy, their team responded quickly and was always flexible to meet our evolving needs. Their transparency and communication were key factors in the smooth execution of the project, and they kept us informed at every step of the way.
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Industry Experience
Start Up And Fly Inc. has demonstrated strong lead generation capabilities across multiple industries, including Information Technology, Software, and Financial Services. Clients praised their ability to align strategies with business objectives, maintain effective communication, and deliver high-quality leads. The overall sentiment is positive, highlighting their adaptability, cost-effectiveness, and commitment to project management. Companies in IT, Software, and Financial Services seeking robust lead generation support would find Start Up And Fly Inc. to be a suitable partner.
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Information technology Software Financial services IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Start Up And Fly Inc.'s competitive pricing and exceptional value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality results, with one client noting an 'awesome price-to-service quality ratio.' Additionally, multiple reviews commend the company's ability to align with client objectives and provide effective lead generation strategies, reinforcing the sentiment that they offer good value for the cost.Was this helpful?
San Francisco, CA
SAASTR Co-Selling Space 255 Kansas St, California, USA
San Francisco, CA 941031
See All Locations (3)San Francisco, CA
350 Rhode Island St, California US
San Francisco, CA 941031
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$5,000+Undisclosed50 - 249Rochester, NH
Services provided
75% Sales Outsourcing10% Direct Marketing10% Marketing Strategy +1 service5% Event MarketingSee all 6 projectseCoast Marketing is a call center services company specializing in telemarketing and lead generation. They receive overwhelmingly positive feedback, with 100% of reviews highlighting their effective project management and the high quality of leads generated. Clients commend their communication skills, alignment with client values, and ability to deliver results that exceed expectations within the contact center services domain.
2 of 3 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Marketing Agency
5.0 — eCoast Marketing provided telemarketing services for a digital marketing agency. As a third party, they helped with call center services for customers that didn't have the capabilities. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive eCoast Marketing as providing excellent value for money. Notably, one client invested between $50,000 and $200,000, highlighting their satisfaction with the high-quality leads generated. Another client reported a $60,000 investment resulting in a 400% return from their campaigns. Overall, feedback indicates that eCoast Marketing's pricing aligns well with the quality of service delivered, with multiple clients expressing happiness with their results and the effectiveness of their project management.Was this helpful?
See All Locations (2)Rochester, NH
35E Industrial Way, Suite 201
Rochester, NH 0386721 - 30
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$1,000+< $25 / hr1,000 - 9,999Encinitas, CA
Services provided
25% Call Center Services25% Mobile App Development20% Custom Software Development +3 services10% AR/VR Development10% Sales Outsourcing10% Web DesignSee all 3 projectsRemoteReps, a company specializing in Contact Center Services, is noted for its strong performance in inbound and outbound call handling, including B2B appointment setting and telemarketing services. While 50% of reviews highlight their effectiveness in generating appointments and seamless communication, another 50% indicate issues with B2B processes and unpreparedness in project management. Overall, they excel in customer support services but may need to refine B2B sales strategies.
Reviews mention Communicative
Clients consistently highlighted RemoteReps' strong communication skills, noting that interactions were seamless and professional. One client remarked on the 'better communication or professionalism' they experienced, while another emphasized the vendor's deep knowledge of their campaign from initial discussions. Overall, the sentiment is highly positive, with clients expressing satisfaction with the responsiveness and clarity provided throughout their projects.-
B2B Sales Calls for Healthcare Business Coaching Company
5.0 Aug 6, 2019It was seamless. We couldn't have asked for better communication or professionalism.
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1 of 2 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
B2B Sales Calls for Healthcare Business Coaching Company
5.0 — CC Capital Group made B2B outbound sales calls to healthcare practitioners and set up appointments for management and financial literacy coaching. Read moreWas this helpful?
Industry Experience
RemoteReps has demonstrated strong expertise in various sectors, notably in mental health, financial services, and business services. In the mental health sector, they excelled in efficient training and appointment setting, receiving positive feedback for their communication and reporting tools. Their work in the business services industry resulted in significant appointment increases, showcasing their effectiveness. However, their experience in financial services revealed challenges in B2B sales tactics, indicating a need for clearer expertise in that area. Overall, they are best suited for clients in mental health and business services.
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Other industries Financial services Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding RemoteReps' pricing and value for money is mixed. One client praised their reasonable pricing and effective service, noting a significant increase in appointments and profitability, stating, "CC Capital Group has remained the most profitable and easy-to-use campaign we've run to date." Conversely, another client expressed dissatisfaction, highlighting a lack of professionalism and transparency, ultimately leading to project cancellation. This indicates variability in client experiences concerning cost-effectiveness and service quality.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Evanston, IL
Services provided
85% Sales Outsourcing15% Email MarketingSee all 11 projectsAcquirent is a company specializing in Contact Center Services, providing both inbound and outbound call handling, telemarketing, and customer support services. Reviews highlight their strong communication skills and effective project management, with 100% satisfaction in several engagements. Clients consistently commend their adaptability and strategic data use, enhancing connectivity and sales outcomes. Notably, 80% of reviewers emphasize their excellent communication and project management abilities.
4 of 6 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Dental Consulting Services Company
5.0 — A dental consulting services company has hired Acquirent to provide call center services and connect with their leads. They match the client’s voice and feel to convey their message to potential Read moreWas this helpful?
Industry Experience
Acquirent has demonstrated expertise across various industries including Healthcare, Consulting, Media, Advertising & Marketing, Business Services, and Consumer Products. Reviewers highlight their strengths in communication, project management, and adaptability, particularly in lead generation and sales support. Overall sentiment reflects a high level of satisfaction, with clients noting significant improvements in lead connectivity, brand awareness, and revenue generation, making Acquirent a strong candidate for businesses seeking growth in these sectors.
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Consulting Healthcare Media Advertising & marketing Business services Consumer Products Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Acquirent as offering high value for money, with feedback highlighting effective project management and communication. One client noted that they exceeded expectations in lead generation, achieving a cost-effective outreach that resulted in significant sales. Another praised their transparency in pricing, stating they met budget expectations without hidden costs. Overall, clients expressed satisfaction with the results relative to their investment, reinforcing Acquirent's reputation as a reliable partner for outsourced sales initiatives.Was this helpful?
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UndisclosedUndisclosed10 - 49Columbus, GA
Services provided
100% Call Center ServicesSee all 6 projectsVoice Link of Columbus, Inc. is a provider of Contact Center Services, specializing in Customer Support and Inbound Call Center services. The company is praised for its advanced technology platform, competitive pricing, and exceptional customer service, with 100% of reviews reflecting satisfaction and exceeding expectations. Notably, 90% of calls are accurately handled, emphasizing their commitment to precision and client needs.
Reviews mention Great project management
Clients praise Voice Link of Columbus, Inc. for their exceptional project management, noting their perfect management processes and responsiveness. One client highlighted their ability to implement changes within 30 minutes, ensuring effective communication through email and phone. Additionally, the accuracy of their call handling, with 90% of calls processed correctly, underscores their commitment to quality service. Overall, clients express high satisfaction, emphasizing the company's reliability and efficiency in managing their answering service needs.-
Call Center Services for Healthcare Company
5.0 Apr 19, 2022They have a perfect management process, and they take all of our calls any time of the night or day. In addition, whenever we want to tweak something, they get things done within 30 minutes. We communicate through email and phone calls.
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5 of 5 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 5 ReviewsCall Center Services PROJECT HIGHLIGHT
24/7 Call Answering for Construction Company
5.0 — A construction company hired Voice Link of Columbus, Inc. to provide 24/7 answering services, especially during off hours. Read moreWas this helpful?
Industry Experience
Voice Link of Columbus, Inc. excels in the healthcare industry, providing call center solutions for various medical practices. Clients commend their efficiency in screening calls, customization of services, and response times, particularly in after-hours support. Stakeholders appreciate their advanced technology and professionalism, indicating a strong impact on communication management. Overall, the sentiment is highly positive, suggesting that healthcare providers seeking reliable call services would find Voice Link a suitable partner.
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HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Voice Link of Columbus, Inc. consistently commend the company for its competitive pricing and high value for money. One client noted their investment of approximately $30,000, highlighting the efficiency and responsiveness of the service, while another reported spending under $10,000 and expressed satisfaction with the accuracy of call handling. Overall, feedback indicates that clients perceive Voice Link as offering exceptional service quality relative to their costs, with no significant areas for improvement identified.Was this helpful?
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$25,000+Undisclosed250 - 999Orem, UT
Services provided
45% Call Center Services36% Sales Outsourcing19% Customer Service OutsourcingSee all 1 projectsSqueeze is a content and lead management company specializing in creating and remarketing valuable content for the home inspection and real estate service industries. The feedback is overwhelmingly positive, with long-term client satisfaction and an expected three-to-four-fold return on investment. Clients appreciate their consultative approach and effective project management.
Industry Experience
Squeeze Media has demonstrated expertise primarily within the financial services industry, specifically in commercial insurance. Their strengths lie in content creation and remarketing strategies, successfully revitalizing inactive leads through consultative engagement. The overall sentiment from clients highlights satisfaction with project management, communication, and return on investment. Squeeze Media's collaborative approach is particularly praised, making them a suitable partner for organizations seeking tailored marketing solutions in the financial services sector and possibly adjacent industries.
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Financial servicesWas this helpful?
Average Project Cost Breakdown
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Clients generally perceive Squeeze Media's services as a good value for money, with one client noting a three- to four-to-one return on their $200,000 investment over eight years. They appreciate the consultative approach and effective project management, which fosters collaboration and minimizes complaints. Overall, the sentiment is positive, highlighting long-term partnerships and satisfaction with the outcomes achieved through their services.Was this helpful?
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UndisclosedUndisclosed50 - 249Butler, NJ
Services provided
90% Call Center Services10% Customer Service OutsourcingSee all 17 projectsAnserve Inc. excels in providing comprehensive Contact Center Services, specializing in both Inbound and Outbound Call Center operations. With a focus on Customer Support Services, including telephonic support for medical and utility sectors, they are praised for professionalism, responsiveness, and cost-effective solutions. Notably, 100% of reviewers commend their reliability and effective communication, making them a valued partner for seamless customer interactions and telemarketing services.
Reviews mention Reliable
Anserve Inc. consistently receives positive feedback regarding their reliability. Clients emphasize their ability to manage emergency calls effectively, ensuring that no calls go unanswered, even during critical situations like Hurricane Sandy. One client noted, 'Anserve has always been reliable and has been able to help out,' highlighting their consistent performance over decades. Another client remarked on their impressive communication and project management, stating, 'We’ve never worried about them not answering our phones.' Overall, sentiment reflects strong trust in Anserve's dependable service.-
Customer Service Support for Heating Oil Company
5.0 Apr 28, 2021Anserve has always been reliable and has been able to help out. For example, during Hurricane Sandy when we had no phone service and our landline was taken out, we forwarded our phones to the team. They took care of all the phone calls, answering them in a timely manner. They’ve constantly excelled even when there are issues with the phone lines and power grids.
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10 of 11 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 11 ReviewsCall Center Services PROJECT HIGHLIGHT
Answering Services for Nephrologist's Office
4.5 — Anserve Inc. provides answering services for a kidney doctor’s office. The team takes messages after hours. They contact the doctor via text or phone call in urgent cases. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Anserve Inc. is frequently praised for its cost-effectiveness and value for money. Clients have noted their services save money while maintaining high quality, with one stating, 'It has saved our office money on a monthly basis while receiving excellent service.' Another client highlighted that their pricing fit their budget. Overall, feedback indicates that clients perceive Anserve Inc. as a reliable partner that provides significant value relative to its cost.Was this helpful?
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Undisclosed< $25 / hr50 - 249Salt Lake City, UT
Services provided
100% Call Center ServicesSee all 20 projectsDavinci Virtual Office Solutions is a company providing comprehensive Contact Center Services, including Inbound and Outbound Call Center support, virtual receptionists, and telephonic support. The reviews highlight their efficiency, affordability, and customer service excellence, with approximately 90% of customers praising their responsiveness and professionalism. Their services have significantly enhanced client communication and operational efficiency while being a cost-effective solution for various businesses.
Reviews mention Efficient
Clients have consistently praised Davinci Virtual Office Solutions for their efficiency in managing calls and providing timely responses. One client noted their 'efficient time management' and minimal oversight required, stating that 'very little falls through the cracks.' Another emphasized the 'timely and efficient' nature of their receptionists, highlighting their ability to expedite tasks that simplify operations. Overall, the sentiment regarding efficiency is overwhelmingly positive, with clients expressing satisfaction in their responsive and organized service.-
Call Flow Handling for Property Management Company
4.5 Sep 25, 2018They are efficient with their time management and how calls are forwarded. Very little falls through the cracks.
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Virtual Receptionist Services for IoT company
5.0 Sep 19, 2018Their receptionists and secretaries are truly outstanding. They are timely and efficient in their work. The manner in which they are able to expedite certain tasks makes our jobs much easier.
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Industry Experience
Davinci Virtual Office Solutions demonstrates expertise across various industries, including healthcare, real estate, advertising, and technology. Feedback indicates strengths in call handling and customer service, leading to improved client communication and satisfaction. Notably, clients in healthcare and real estate report significant reductions in missed calls and enhanced operational efficiency. While some reviews in advertising reflected service inconsistencies, overall sentiment remains positive, highlighting their flexibility and responsiveness as key attributes for potential clients in diverse sectors.
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Advertising & marketing Nonprofit Healthcare IT Services Media Real estate Energy & natural resources Business services Information technology Manufacturing Financial services Other Industry GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Davinci Virtual Office Solutions is perceived as offering competitive pricing and good value for money. Clients have expressed satisfaction with affordability, noting services like live answering and call management that save significant amounts monthly. For instance, one client mentioned spending around $100 per month for services that saved them approximately $5,000. However, there are mixed reviews, with one client criticizing their pricing as uncompetitive due to poor service. Overall, sentiment leans positive, highlighting value and cost-effectiveness.Was this helpful?
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Miami, Florida (3) New York City, New York (2) East Lansing, Michigan (1) Saginaw, Michigan (1) Kansas City, Missouri (1) Austin, Texas (1) Ames, Iowa (1) Chicago, Illinois (1) Fort Lauderdale, Florida (1) Decatur, Georgia (1) Albany, New York (1) Panama City, Florida (1) Santa Monica, California (1) Provo, Utah (1) Scottsdale, Arizona (1) Brazil, Indiana (1) Lindon, Utah (1)Was this helpful?
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$50,000+Undisclosed1,000 - 9,999Margate, FL
Services provided
20% Call Center Services50% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% IT Managed ServicesSee all 9 projectsGlobal Response is a company specializing in Contact Center Services, offering comprehensive Customer Support and Inbound Call Center solutions. Reviews indicate highly responsive and attentive service, with 100% of clients commending their customer care capabilities and strategic partnership approach. Their ability to save clients substantial time and costs is repeatedly highlighted, although some suggest enhancements in technology for improved service delivery.
3 of 9 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 9 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Service and Order Processing for Retail Company
5.0 — Read moreWas this helpful?
Industry Experience
Global Response has garnered positive feedback across various industries, notably Financial Services, Hospitality & Leisure, Retail, Real Estate, Business Services, and Healthcare. Clients commend their expertise in providing innovative solutions, effective customer service, and efficiency in handling high call volumes. Financial Services clients particularly highlight cost savings and reliability, while Hospitality clients appreciate their commitment to enhancing customer experiences. Overall, Global Response is recognized for its strong infrastructure and responsiveness, making it a suitable partner for businesses needing scalable inbound services.
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Financial services Hospitality & leisure Retail Real estate Business services HealthcareWas this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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$5,000+Undisclosed250 - 999Beverly, MA
Services provided
15% Call Center Services55% Customer Service Outsourcing30% Sales OutsourcingSee all 4 projectsOnBrand24 is a Contact Center Services provider specializing in telemarketing, inbound and outbound call handling, and customer support services. Their strengths include exceptional customer service, flexibility, and quick response times. Reviews indicate a high satisfaction rate, with approximately 80% positive feedback on their ability to save clients both time and money. Some suggestions for improvement include diversifying services and expanding capabilities.
Reviews mention Professional
Clients consistently highlight OnBrand24's professionalism, noting their quick response times and effective customer service. One client emphasized that the support team is always ready to assist, showcasing their commitment to client needs. Additionally, the company is recognized as a leader in the industry, further reinforcing a positive sentiment regarding their professional approach. Overall, feedback reflects a strong appreciation for OnBrand24's dedication to maintaining high standards of service.-
Order Processing for Consumer Products Company
4.5 Nov 2, 2017OnBrand24 provides a great level of professionalism. When our company was stuck, OnBrand24 support team was always ready to assist.
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2 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Appointment Setting for Manufacturing Company
4.0 — Read moreWas this helpful?
Industry Experience
OnBrand24 has demonstrated expertise across various industries, including Real Estate, Manufacturing, and other sectors. Clients commend their customer service, professionalism, and flexibility, with notable impacts on efficiency and cost savings. In Real Estate, they excelled in debt collection services, achieving an 80% success rate. Manufacturing clients valued their rapid call services. Overall, feedback is positive, highlighting strengths in customer support and call quality, making them a suitable partner for businesses seeking outbound and inbound support solutions.
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Real estate Other industries Manufacturing Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OnBrand24 as providing competitive pricing and good value for money. One client noted significant savings, estimating $1,000 per month due to the service's efficiency, while another highlighted savings of approximately $3,000 monthly by avoiding the need to hire additional staff. The flexible billing structures and commitment to customer service were frequently praised, reinforcing the overall positive sentiment regarding cost-effectiveness.Was this helpful?
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$5,000+$150 - $199 / hr2 - 9Fairfax Station, VA
Services provided
70% Sales Outsourcing20% Corporate Training & Coaching10% Business ConsultingSee all 5 projectsRed2Black Group is a consultancy specializing in sales process optimization and enablement, assisting companies across various industries with CRM integration, sales training, and management. The reviews reflect overwhelmingly positive feedback, with 100% of reviewers praising their expertise in sales and CRM processes, and 80% highlighting their effective project management and responsiveness. A few clients suggested minor improvements in proposal turnaround, but generally expressed high satisfaction with their collaborative approach and results-oriented methodology.
Reviews mention Honest
Clients have consistently praised Red2Black Group for their honesty and professionalism. One client noted their 'willingness to listen and dig deep' into operational details, emphasizing the absence of egos and hidden agendas. This sentiment is echoed in the effective collaboration reported, highlighting a transparent and straightforward approach. Overall, the feedback reflects a strong appreciation for the company's integrity and commitment to delivering results without compromising on honesty.-
Advertising & Marketing for Cloud Solutions Company
5.0 Mar 6, 2022The willingness to listen and dig deep into the "on the street, and on the call" processes and details. They were professional, honest, and efficient.
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Industry Experience
Red2Black Group has demonstrated expertise across multiple industries, including Transportation, IT Services, Healthcare, Consulting, and Media. In Transportation, they streamlined sales processes, enhancing logistics and CRM integration, resulting in increased market share. The IT Services sector saw over 50% growth in sales presentations through efficient analytics. In Healthcare, they improved sales closure rates and aligned cross-department objectives. Their consulting work in the energy sector resulted in a 50% increase in sales. Overall, feedback highlights their strong project management, adaptability, and effective training capabilities.
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Transportation IT Services Healthcare Consulting MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Red2Black Group for delivering significant value relative to their costs, with investments ranging from $25,000 to $220,000. Feedback highlights their efficiency and expertise in improving sales processes, resulting in substantial revenue increases, such as a 50% rise in sales presentations. Clients appreciated their responsiveness and ability to manage expectations, indicating a strong return on investment. Overall, the sentiment reflects satisfaction with the company's pricing and perceived value, with suggestions for minor improvements in proposal timeliness.Was this helpful?
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Undisclosed< $25 / hr250 - 999Bernards, NJ
Services provided
75% Call Center Services5% AI Development5% Back Office Outsourcing +3 services5% Customer Service Outsourcing5% Sales Outsourcing5% Search Engine OptimizationSee all 7 projectsLawyerLine™ specializes in Contact Center Services for law firms, offering 24/7 Customer Support Services including inbound call handling and appointment scheduling. Reviews highlight their excellent communication and adaptability, with approximately 90% of feedback being positive. Clients appreciate their efficiency, responsiveness, and value for money, noting their ability to seamlessly integrate into existing workflows and enhance client acquisition without requiring in-house staff.
Reviews mention Timely
Clients have consistently praised LawyerLine™ for their timely response and efficient call management. One client noted that response times are excellent, with issues addressed within 10 minutes. Another highlighted their ability to secure clients more swiftly without hiring additional staff, thanks to the 24/7 coverage provided. Overall, the sentiment surrounding timeliness is overwhelmingly positive, with clients appreciating the promptness and reliability of the service.-
Receptionist Services for Law Firm
5.0 Oct 13, 2021LawyerLine handles the project management for us, so we don't really have to worry about that. Any time I have an issue, they respond within 10 minutes. The team adapts to any changes very quickly and accurately.
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Ongoing Call Center Services for Law Firm
5.0 Oct 6, 2021We have been able to secure more clients in a more timely manner without having to hire someone in house. Having someone available to field calls 24/7 puts us ahead of our competitors as we are more available to the potential clients.
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Call Center Services for Family Law Firm
5.0 Dec 20, 2024Describe their project management. Did they deliver items on time? How did they respond to your needs? all items delivered timely; my needs were responded to immediately. What did you find most impressive or unique about this company? communication was very frequent and efficient. If an email was sent, I received a response less than 12 hours later.
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5 of 6 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Receptionist Services for Law Firm
5.0 — LawyerLine™ provides receptionist services. They handle all incoming calls and redirect them to the proper internal teammate. They also do intake calls and gather specific information on behalf of Read moreWas this helpful?
Industry Experience
LawyerLine™ has received positive feedback predominantly from the legal industry, specifically family law, estate planning, criminal law, and real estate. Clients commend their responsive communication, efficient call handling, and tailored services that cater specifically to legal practitioners. The overall sentiment is highly favorable, highlighting the provider's strengths in client acquisition and operational efficiency. Suitable clients are those seeking to enhance customer service and manage call volumes without hiring in-house staff.
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LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
LawyerLine™ has received positive feedback regarding its cost-effectiveness and value for money. Clients have noted that the pricing fits their budgets and provides excellent service quality. One client emphasized the impressive value for money, stating LawyerLine is 'incredibly accommodating' and tailored their services effectively. Another client highlighted that LawyerLine's competitive pricing was a significant factor in their decision to switch from a more expensive provider. Overall, the sentiment is that LawyerLine delivers substantial value relative to its cost.Was this helpful?
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$50,000+< $25 / hr1,000 - 9,999Duluth, GA
Services provided
15% Call Center Services30% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO) +5 services10% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingSee all 7 projectsSolvo Global is a company specializing in Contact Center Services, providing comprehensive solutions such as Customer Support Services and executive administrative support. Their exceptional professionalism and well-structured processes have impressed clients, with 100% of reviews highlighting effective communication and a proactive approach. All reviewers commend their ability to exceed expectations and enhance business operations through well-documented processes and efficient staff management.
Reviews mention Exceptional results
Clients consistently report exceptional results from their engagement with Solvo Global, highlighting significant cost savings and operational efficiency. One CEO noted a savings of $2.1 million annually, attributing this success to Solvo's effective staff augmentation and high-quality execution. Another client praised the proactive nature of Solvo's employees, who exceeded expectations and streamlined processes. Overall, the sentiment reflects strong satisfaction with Solvo's professionalism, adaptability, and dedication to client success.-
BPO Services for Management Consulting Firm
5.0 Nov 22, 2021Solvo mapped out my business processes to create a well-documented SOP and provides me with access to KPI dashboards. My employees seem to have a cultural disposition to exceed expectations and strive for success. They've removed the burden and distraction of specific business operations with a higher level of execution for a lower price.
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Staff Augmentation for Metals Manufacturer
5.0 Jul 23, 2020We’ve had nothing but the best results with Solvo. The benefits increase year over year, and they’ve really been an instrument of our success. I’m really impressed with Solvo’s ability to execute at such a high level. It doesn’t matter if they’re onboarding one person or 75, the execution is what separates them from others.
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More responsive than most other service providers
Get in TouchSolvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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See All Locations (3)Duluth, GA
2425 Commerce Avenue Northwest
Duluth, GA 3009650 - 75
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$1,000+$25 - $49 / hr50 - 249Oakland, CA
Services provided
24% Call Center Services60% Customer Service Outsourcing16% Sales OutsourcingSee all 2 projectsTelecom, Inc. is a US-based call center providing sales and customer service solutions. Reviews highlight their high-quality agents and exceptional client service, with 100% of reviewers noting their positive attitude and communication skills. Clients appreciated their ability to incorporate feedback and their seamless project management, leading to satisfactory project outcomes. There are no reported areas needing improvement.
Reviews mention High-quality work
Telecom, Inc. has received high praise for delivering high-quality work, particularly in managing customer service operations. Clients have noted the impressive quality of agents, who quickly adapted to business needs and effectively handled customer interactions. One client highlighted how Telecom's agents contributed to sales conversions, exceeding expectations. The clear and efficient communication between teams further enhanced project outcomes, solidifying Telecom's reputation as a reliable partner in achieving top-notch customer service experiences.-
Customer Support Services for Furniture Company
5.0 Feb 16, 2023The quality of the agents was very impressive. They all were able to learn our business very quickly, access our dashboards seamlessly and perfect the call scripts in a short amount of time. They are a highly coachable team that allowed us to move quickly and scale without pain.
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Industry Experience
Telecom, Inc. has demonstrated robust expertise in the Energy & Natural Resources and Manufacturing industries. Clients highlighted their adeptness in sales and customer service operations, with notable improvements in customer experience and conversion rates. They received commendations for their positive attitude, high-quality agents, and effective communication strategies. Overall, the sentiment is highly positive, marking Telecom as a reliable partner for companies in these sectors seeking to enhance sales and customer support functions.
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Energy & natural resources ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients praise Telecom, Inc. for their competitive pricing and value for money, particularly highlighting their willingness to accommodate payment structures. One client noted that Telecom's rates were competitive for a US-based call center with high-quality agents. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, as clients felt they received substantial value, evidenced by improved sales and customer service experiences without compromising quality.Was this helpful?
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UndisclosedUndisclosed10 - 49Lake Hallie, WI
Services provided
90% Call Center Services10% Customer Service OutsourcingSee all 10 projectsGold Cross Answering Service is a professional organization specializing in Contact Center Services, particularly excelling in after-hours Call Handling and Customer Support Services. Reviews reveal high satisfaction, with around 95% of clients impressed by their prompt service and effective communication. Clients consistently highlight their reliability and adaptability, ensuring uninterrupted Customer Care Services, contributing to enhanced customer satisfaction and operational efficiency.
Reviews mention Dedicated
Clients consistently highlight the dedication of Gold Cross Answering Service's team, particularly noting the commitment of their Sales Manager, Kim Wolds, to client satisfaction. Regular communication and a proactive approach to ensuring needs are met have been emphasized, contributing to a seamless workflow. One client remarked on the effectiveness of their afterhours call service, which has resulted in no significant unresolved maintenance issues over five years, showcasing the company's reliability and dedication.-
Call Center Services for Real Estate Company
5.0 Feb 5, 2020Our Sales Manager Kim Wolds dedication to our satisfaction and the follow up she provided to ensure this.
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6 of 8 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Water Filtration Company
5.0 — Gold Cross Answering Service provides ongoing call support for a water filtration company. They direct calls in cases of emergencies and also send updates and recaps of regular calls. Read moreWas this helpful?
Industry Experience
Gold Cross Answering Service has demonstrated expertise across several industries, including utilities, automotive, nonprofit, and real estate. Feedback highlights their strengths in providing 24/7 dispatch and answering services, resulting in improved customer service and communication. Clients appreciate their responsiveness and ability to handle emergency calls effectively. Overall sentiment is positive, with notable satisfaction around their reliability and adaptability to client needs, making them an excellent fit for businesses requiring consistent and professional call handling.
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Real estate Consumer Products Automotive Environmental Services Nonprofit UtilitiesWas this helpful?
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$1,000+Undisclosed50 - 249Riverbank, CA
Services provided
50% Call Center Services50% Sales OutsourcingSee all 4 projectsTeleContact Resource Services is a Contact Center Services provider specializing in outbound call center and telemarketing services. The reviews indicate strong customer satisfaction, with clients noting improvements in audience reach and sales efficiency. Over 75% of reviewers highlight their cost-effectiveness and positive impact on business operations, saving clients time and money while enhancing customer service and telephonic support.
Read 4 Reviews3 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costWas this helpful?
Industry Experience
TeleContact Resource Services has received positive industry feedback, particularly in Advertising & Marketing, Manufacturing, Business Services, and Telecommunications. Clients appreciate their efficiency, targeted outreach, and cost-effectiveness. The manufacturing sector highlighted significant revenue growth, while business services noted enhanced customer service capabilities. Overall, the sentiment across these industries is favorable, indicating that TeleContact's expertise is well-suited for clients seeking to improve sales and customer engagement across diverse sectors.
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Advertising & marketing Manufacturing Business services TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive TeleContact Resource Services as offering good value for money. One reviewer noted a monthly savings of $1,200, while another mentioned $300, highlighting significant cost-effectiveness. The pricing structure is described as flexible, with options for package deals or hourly billing. Overall sentiment reflects satisfaction with the services provided, as clients appreciate the efficiency and responsiveness, often attributing their revenue growth to the company's offerings.Was this helpful?
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UndisclosedUndisclosed250 - 999Tallahassee, FL
Services provided
90% Call Center Services10% Customer Service OutsourcingSee all 8 projectsPATLive is a company specializing in Contact Center Services, providing comprehensive Customer Support Services, including Inbound Call Center and Phone Support. Across reviews, 100% of clients appreciate their efficiency and customer care, with numerous testimonials highlighting time savings and improved call handling. While some note the services are costly, the consensus is that PATLive delivers valuable and professional support consistently, enhancing business operations.
6 of 7 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Live Answering Services for Real Estate Firm
5.0 — PATLive provides live phone answering services for a real estate company. Call center agents follow a prescribed script that is integrated with an online database. Read moreWas this helpful?
Industry Experience
PATLive has demonstrated strong expertise in the real estate and healthcare industries, receiving positive feedback for their responsive and professional call answering services. Real estate clients appreciate their ability to manage high call volumes, enhancing efficiency and lead generation. In healthcare, they provide timely responses that improve client engagement. Overall, sentiment is highly favorable, particularly for small businesses seeking reliable phone support, making them a suitable choice for real estate and healthcare sectors.
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Sports Real estate HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently note that while PATLive's services are perceived as somewhat expensive, the overall value for money is high. For instance, one client stated, "they're expensive, but I can't complain because they definitely solved a problem I had." Another remarked, "working with PATLive is money well-spent and I value their services." Overall, users emphasize the efficiency and professionalism provided, justifying the investment as essential for their business operations.Was this helpful?
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$1,000+< $25 / hr50 - 249Philadelphia, PA
Services provided
25% Call Center Services50% Accounting25% Back Office OutsourcingSee all 5 projectsOutsourcing Business Solutions specializes in Contact Center Services, excelling in Customer Support and Inbound Call Center functions for law firms and other sectors. The company is praised for its transparency, effective communication, and reliability, with 100% positive feedback on their project management. Clients value their honesty and ability to collaborate effectively, ensuring long-term partnerships.
Reviews mention Efficient
Clients consistently describe Outsourcing Business Solutions as efficient and productive. One client noted, "They’ve made our lives easier and know what they’re doing," highlighting their timely delivery and structured approach. Another client emphasized that they complete work ahead of deadlines, showcasing their reliability. Overall, the sentiment surrounding efficiency is highly positive, with clients expressing satisfaction and trust in their capabilities.-
Staff Aug & Accounting Services for Accounts Receivable Co
5.0 May 24, 2023Outsourcing Business Solutions has made our lives easier. They’re efficient and productive, and they know what they’re doing. We’re really happy with them. They complete their work on time and even deliver prior to the deadlines. We communicate primarily through Microsoft Teams.
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Industry Experience
Outsourcing Business Solutions has received positive feedback across several industries, including Financial Services, Legal, and Business Services. Clients commend their expertise in accounting and bookkeeping, with notable strengths in efficiency, communication, and adaptability. In Financial Services, they facilitated QuickBooks management, while in Legal, they provided backend bookkeeping. Their impact is evident in improved financial processes and higher profit margins in Business Services. Overall, companies seeking reliable accounting support in these sectors are likely to find a good match with Outsourcing Business Solutions.
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Financial services Other Industry IT Services Business services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with the cost-effectiveness and value provided by Outsourcing Business Solutions. For instance, one client noted they spent less than $3,000 monthly, highlighting the transparency and adherence to budget. Another client appreciated the overall cost savings and efficient service, stating, 'Outsourcing Business Solutions has made our lives easier.' Overall, feedback indicates a strong sentiment of value for money, with many clients citing impressive results relative to their investment.Was this helpful?
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$10,000+< $25 / hr1,000 - 9,999Cambridge, MA
Services provided
30% Call Center Services70% Customer Service OutsourcingSee all 10 projectsPeak Support is a distinguished company providing Contact Center Services, including Customer Support Services, Inbound Call Center, and Telephonic Support. With a 100% positive feedback rate, clients commend their ability to seamlessly integrate with in-house teams, quickly adapt to changing business needs, and enhance key performance indicators such as NPS and one-touch resolution rates. Peak Support's staff is highly praised for their empathy, consistency, and proficiency in maintaining excellent customer service standards.
Reviews mention Great project management
Clients consistently commend Peak Support for their exceptional project management capabilities. One client noted their 'excellent' management, highlighting timely delivery and adaptability to changes. Another emphasized the team's proactive communication and ability to function as an integrated extension of their operations. The overall sentiment reflects a strong satisfaction with how Peak Support manages projects, ensuring high-quality service while meeting deadlines and effectively responding to client needs.-
Customer Service Outsourcing for Textile Recycling Company
5.0 Jun 24, 2025Project management has been excellent. Peak Support consistently delivers on time, adapts quickly to changes, and is highly responsive to our needs. They’re proactive in communicating, open to feedback, and always ready to adjust processes to better support our team.
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Data Management & Dev for Event Subscription Service
4.5 May 21, 2020Project management was very effective. We rarely had to oversee this function in detail. They communicated with us over Slack and email, joining weekly calls to discuss upcoming requirements and sending reports to keep track of what was being worked on.
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Customer Service for Community Experience Company
5.0 May 11, 2020The project management was extremely effective. We shared our plan of how we were going to onboard the team, what systems we would use, like Slack, gmail, Zendesk, etc. Project timelines were always met and if there was a slight delay in any aspect of these projects, we were kept in the loop from the beginning!
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3 of 3 reviews are 5 stars2 new reviews for Call Center Services servicesUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, client feedback for Peak Support has been overwhelmingly positive, highlighting their impressive customer service and adaptability. Wildgrain noted a CSAT score above 4.8 and praised their proactive communication. Similarly, 24 Hour Home Care reported significant efficiency gains, saving over 2,000 hours, and commended Peak Support's quick learning and collaboration. Overall, clients appreciate their alignment with business goals and effective project management, with minimal areas for improvement suggested.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Peak Support's competitive pricing and strong value for money. Feedback indicates that their services align well with budgetary constraints while delivering high-quality outcomes. For instance, one client noted, "good value for cost," while another emphasized achieving a 70% resolution rate, significantly enhancing operational efficiency. Overall, the sentiment reflects satisfaction with the balance of cost versus service quality, making them a preferred choice for various businesses.Was this helpful?
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This provider is fluent in 12 languages:
- English
- Spanish
- French
- German
- Japanese
- Korean
- Mandarin
- Italian
- Portuguese
- Dutch
- Russian
- Turkish
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
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$1,000+< $25 / hr50 - 249Denver, CO
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10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999San Francisco, CA
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39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
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39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
38.5/40.018.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
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38.5/40.019.6/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37.8/40.018.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
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37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
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34.1/40.017.4/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Call Center Services -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.8/40.018/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services25% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
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35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$5,000+Undisclosed250 - 999Austin, TX
Ability to deliver
33.4/40.018/20 Reviews7.1/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$1,000+$50 - $99 / hr50 - 249Farmington, CT
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33.2/40.015.2/20 Reviews8.3/10 Clients & Experience9.7/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+Undisclosed250 - 999Nashville, TN
Ability to deliver
33.1/40.015/20 Reviews8.4/10 Clients & Experience9.7/10 Market PresenceService focus
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34.6/40.016.6/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
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Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
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Ability to deliver
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60% Sales Outsourcing40% Other -
$25,000+Undisclosed1,000 - 9,999Ogden, UT
Ability to deliver
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75% Sales Outsourcing25% Other -
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100% Sales Outsourcing -
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Latest Call Centers Articles
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
U.S. Call Center FAQs
U.S. agencies align with domestic time zones, customer expectations, and regulatory requirements. If you operate in regulated sectors, U.S. providers are more likely to offer HIPAA-ready workflows, PCI DSS–compliant payment handling, and TCPA-aware dialing practices. By partnering with these dedicated firms, you’ll also unlock:
- Accent-neutral, English-first support with strong bilingual (English–Spanish) coverage
- Faster IT/security reviews and data residency within the U.S.
- Local QA and coaching across hubs like Dallas–Fort Worth, Phoenix, Tampa, and Atlanta
For brands competing on customer experience, a U.S.-based partner can lift CSAT, reduce handle time, and preserve brand equity across high-stakes touchpoints.
Pricing depends on variables like channel mix, specialization, and SLAs. On Clutch, most call center firms in America charge:
- Hourly per agent: $25 – $65+ for general inbound; $35 – $75+ for sales/technical roles
- Per-minute (inbound): $0.75 – $1.50+ with tiered volume discounts
- Monthly retainers: $5,000 – $25,000+ for dedicated teams
- Setup/onboarding: $1,000 – $10,000 for scripts, integrations, and training
In addition, costs usually rise with compliance, complex integrations, senior QA, and 24/7 coverage. Make sure to ask for transparent rate cards, pass-through platform fees, and a pilot to validate efficiency before scaling.
- Healthcare and insurance (HIPAA-ready scheduling, prior auth, claims)
- Financial services and fintech (KYC, collections within TCPA/FDCPA)
- E-commerce and retail (order management, returns, cross-sell)
- SaaS and technology (Tier 1/2 support, IT help desk, onboarding)
- Logistics and travel (dispatch, rebooking, customer updates)
- Education and public sector (admissions, learner support, citizen services)
Many U.S.-based call centers offer bilingual teams for national coverage and seasonal surge programs for retail and tax peaks.
Start by outlining your project’s specific goals and constraints. Then, go to Clutch to find trusted firms and evaluate them on:
- Compliance posture – TCPA, HIPAA, PCI DSS, SOC 2; data retention and call recording policies
- Vertical experience – Proven playbooks and QA rubrics for your industry
- Tech stack – Native integrations with your CRM, help desk, WFM, QA, analytics
- Staffing model – Dedicated vs. shared agents, supervisor ratios, training depth, attrition
- Reporting – Real-time dashboards, QA sampling cadence, coaching loops, BI exports
- Scalability – Surge support, disaster recovery, and multi-site redundancy
Remember to clarify SLAs early and align incentives (e.g., quality-weighted performance bonuses) to protect customer experience.
- Guaranteed CSAT or sales metrics without discovery or a pilot
- Vague reports, no access to dashboards, or limited call recordings
- Weak understanding of TCPA, HIPAA, PCI, or state privacy laws (e.g., CCPA)
- High agent churn, thin supervisor coverage, or generic training
- One-size-fits-all pricing with hidden fees for after-hours or bilingual support
- Overreliance on scripts, minimal QA calibration, or poor change management
- No clear disaster recovery plan or multi-site redundancy for continuity
Many firms will vie to catch your attention; make sure to keep a close eye out for these warning signs.
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