Top Call Center Services in the USA
From Dallas–Fort Worth and Phoenix to Tampa, Atlanta, and Salt Lake City’s Silicon Slopes, the United States hosts a deep bench of call center agencies specializing in inbound support, outbound sales, tech support, and omnichannel CX. On Clutch, you can evaluate U.S.-based call center partners by verified client reviews, industry expertise, compliance (TCPA, HIPAA, PCI DSS, SOC 2), team size, pricing, and service lines.
Our research cuts through marketing claims to highlight proven outcomes, transparent reporting, and reliable U.S. operations that align with your customers’ time zones and expectations. Use filters to narrow by budget, hourly rate, languages (including English–Spanish), and vertical fit across healthcare, fintech, retail, SaaS, logistics, and more. Explore curated options and shortlist providers that match your SLAs, integrations, and growth goals:
• Call Center Companies in New York
• Call Center Companies in Los Angeles
15 Leaders 15 Contenders
2,889 Companies
List of the Best US Call Center Agencies
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Featured
What are Featured Providers?
$5,000+Undisclosed50 - 249Serves United StatesServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 66 projectsSalesRoads is an outbound call center and telemarketing firm that offers services in lead generation, sales pipeline development, and customer engagement. With a focus on strategic outreach, their clients report high satisfaction, highlighting their responsiveness and organization. Approximately 90% of reviews praise their effectiveness in driving results and adapting strategies, although some note room for improvement in onboarding processes.
28 of 38 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 38 ReviewsCall Center Services PROJECT HIGHLIGHT
Appointment Setting Services for Material Handling Company
5.0 — SalesRoads (formerly VSA Prospecting) managed lead generation and appointment setting for a material handling company. The team works hand-in-hand with the client to develop scripts and narrow down Read moreWas this helpful?
Industry Experience
SalesRoads has demonstrated expertise across various industries, including Media, Information Technology, Manufacturing, Financial Services, and Real Estate. Feedback highlights their strengths in lead generation and appointment setting, with clients noting significant increases in qualified leads and sales. The overall sentiment reflects high satisfaction, particularly in their adaptability, communication, and responsiveness, making them a strong fit for B2B companies seeking growth in these sectors.
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Advertising & marketing Manufacturing Real estate Financial services Design Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Information technology Software Legal HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
SalesRoads has generally received positive feedback regarding their overall cost and value for money. Clients appreciated the reasonable pricing, describing it as a 'good value for cost' and noting that they achieved a strong return on investment, with some reporting 3X appointment volume. One client mentioned spending around $50,000 for effective lead generation, while another highlighted the value of $200,000 in revenue generated from their services. Overall, clients felt that SalesRoads delivered more than they expected for the investment made.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
20% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is a distinguished company specializing in Contact Center Services, offering comprehensive Customer Support Services across various channels such as email, chat, and phone. The client reviews highlight their adaptability and efficiency, with 100% positive feedback on their seamless integration and ability to enhance customer engagement capabilities, resulting in impressive metrics like a 99.8% accuracy in order processing and fulfillment.
Reviews mention Puts the customer first
Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.-
Customer Service Outsourcing for Gaming Company
5.0 Aug 22, 2023I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
20% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Content Moderation Services10% Data Annotation ServicesSee all 47 projectsHelpware CX is a company specializing in Contact Center Services, providing comprehensive customer support solutions across various industries, including e-commerce, software, and government programs. Reviews highlight an impressive 100% satisfaction with their adaptability and ability to scale services efficiently. Notably, 83% of reviewers commend Helpware's exceptional customer service and responsive project management.
0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, Helpware CX has received positive feedback for their effective customer research and rapid project management. A client noted their ability to attract six new customers and highlighted their impressive speed in communication. The client chose Helpware CX for their value and found no areas for improvement. Overall, the sentiment is highly favorable, indicating that Helpware CX is a competent partner for marketing needs.Was this helpful?
17 of 21 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 21 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Digital Government Partner
5.0 — Helpware provides call center services for a digital government partner. They offer resources to assist the public on phones and email by responding to inbound calls and reviewing applications. Read moreWas this helpful?
More responsive than most other service providers
Get in TouchHelpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$5,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
30% Call Center Services30% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% Sales OutsourcingSee all 9 projectsSelect VoiceCom is a provider of Contact Center Services, specializing in customer support, telephonic support, and telemarketing services. Reviews indicate a strong cultural fit with clients, highlighted by impressive communication and project management skills. Notably, Select VoiceCom achieved a 35% increase in customer satisfaction and a 25% boost in sales conversions. Positive feedback predominates, with no significant areas for improvement highlighted by clients.
2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Third-Party Management Company
4.5 — Select VoiceCom provides call center services for a third-party management company. The team handles customer calls and supports the client's internal call center. Read moreWas this helpful?
Industry Experience
Select VoiceCom exhibits strong capabilities across various industries, including Media, Business Services, Advertising & Marketing, Pharmaceuticals, Financial Services, and Legal. Clients commend their reliability, project management, and the ability to deliver measurable results, such as increased sales and improved customer service. Overall, feedback suggests a positive sentiment, particularly in the Financial Services and Legal sectors, where their attention to quality and client needs is highlighted as a key strength.
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Media Business services Advertising & marketing Pharmaceuticals Other industries Legal Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a strong sentiment regarding Select VoiceCom's cost-effectiveness and value for money, often highlighting it as a key reason for their selection. One client noted it offered 'good value for cost,' and another mentioned the 'high ratings' and 'great culture fit' that justified their investment. Overall, feedback indicates that Select VoiceCom consistently delivers results that exceed expectations, making them a reliable partner for various business needs.Was this helpful?
More responsive than most other service providers
Get in TouchSelect VoiceCom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Lewisville, TX
Services provided
10% Call Center Services30% Finance & Accounting Outsourcing (FAO)15% Back Office Outsourcing +4 services15% Custom Software Development10% Application Testing10% Cybersecurity10% Mobile App DevelopmentSee all 4 projectsInvensis Inc is a company offering Contact Center Services and comprehensive back office solutions, notably in Customer Support Services and data entry. Their reviews highlight exceptional customer service and efficiency, with 100% of reviewers praising their prompt communication and cost-effectiveness. They have notably improved clients' operational efficiency by as much as 37%, saving both time and money.
Reviews mention Honest
Clients commend Invensis Inc for their honesty and reliability in service delivery. One review highlights, "Something that not all companies do, they are honest. They really do offer good services." Additionally, clients appreciate the efficiency and accuracy of the services, stating that Invensis consistently delivers on time and as promised. Overall, the sentiment reflects a strong trust in the company's integrity and commitment to quality.-
IT Branch Data Entry & Cleansing
4.5 Aug 18, 2017Something that not all companies do, they are honest. They really do offer good services.
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Read 4 Reviews2 of 4 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costWas this helpful?
Industry Experience
Invensis Inc has demonstrated expertise across various industries, including Advertising & Marketing, Hospitality & Leisure, Legal, and IT Services. In the Advertising sector, they excel in customer service and efficiency, yielding significant cost savings. Their work in Hospitality focuses on compliance and back office support, contributing to sustained growth. In the Legal field, they efficiently handle data entry and legal processes, while their IT Services emphasize innovation and data management accuracy. Overall, clients report high satisfaction and significant operational improvements in all sectors.
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Advertising & marketing IT Services Hospitality & leisure LegalWas this helpful?
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$5,000+$150 - $199 / hr10 - 49Grand Rapids, MI
Services provided
10% Call Center Services50% IT Managed Services20% Cybersecurity +2 services10% Cloud Consulting & SI10% IT Strategy ConsultingSee all 14 projectsReal IT Solutions, Inc is a provider of comprehensive Contact Center Services, excelling in Customer Support Services and Call Handling. Reviewers consistently applaud the company's effective project delivery and responsive service, with 100% of feedback noting timely completion and attentive communication. However, a minor theme indicates room for improvement in response times due to company growth.
Reviews mention Receptive
Clients have praised Real IT Solutions, Inc for their receptiveness and commitment to customer satisfaction. For instance, one client noted that the team is quick to respond to feedback and takes immediate action to address any concerns, reinforcing their dedication to service quality. They are accommodating with scheduling and provide timely updates on project developments. Overall, the sentiment reflects a strong appreciation for the company's attentive approach to client needs and effective communication.-
Managed IT Services for Veterinary Clinic & Hospital
5.0 Jan 15, 2024If we have something urgent, we call their support team directly. Additionally, they have a portal system where we can email a help ticket when we want to schedule something. As an animal hospital, we have limited times when they can come in, and they’ve been very accommodating. They’re also receptive when we send tickets that need to be handled off-site. Real IT Solutions, Inc took it to heart and made changes to rectify it immediately. In general, we have no suggestions for improvement. They do well and are receptive to constructive criticism, requests, and concerns.
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1 of 1 Call Center Services reviews are 5 starsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
IT Services for Automotive Checking Fixtures Manufacturer
5.0 — Real IT Solutions, Inc provides managed IT services to an automotive checking fixtures manufacturer. Their tasks include securing the client's network, maintaining their systems, and preventing Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Real IT Solutions, Inc.'s pricing and value for money. For instance, one client noted that their pricing fit well within their budget and emphasized the good value received for the cost. Another client highlighted that Real IT Solutions saved them time and money, stating they were quicker and more efficient than previous providers. Overall, the sentiment reflects a strong appreciation for the cost-effectiveness and reliability of the services provided.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves United StatesServices provided
40% Call Center Services30% Back Office Outsourcing30% Customer Service OutsourcingSee all 10 projectssix eleven global services is a customer support service provider specializing in call center services such as call handling and customer care services. The feedback is overwhelmingly positive, with 100% of reviewers noting their responsive service and alignment with company values. Clients are impressed by their prompt one-hour response time and effective customer service operations, highlighting their professionalism and exceptional value for cost.
Reviews mention Exceptional results
Clients consistently report exceptional results from six eleven global services, particularly highlighting their ability to provide high-quality talent and responsive support. One client noted, 'six eleven’s services are very good, and they’ve provided us with great talent,' emphasizing the long-term success of their collaboration. Their commitment to project management is also praised, with feedback stating, 'Their commitment to the project is outstanding – they’re always there when we need them.' Overall, clients express a high level of satisfaction.-
BPO Services for Telecommuniactions & IT Services Company
4.5 Feb 15, 2023six eleven’s services are very good, and they’ve provided us with great talent. We’ve been working with them for around 10 years now, and some of the resources they originally provided us with are still working for us. These resources are now excellent managers, and they know our business and processes very well.
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Industry Experience
Six Eleven Global Services has received positive feedback across several industries, including Advertising & Marketing, Telecommunications, Logistics & Supply Chain, and Beauty & Cosmetics. Clients highlight their strengths in delivering high-quality customer support, effective communication, and operational scalability. The overall sentiment reflects strong expertise in managing customer service projects, with measurable success in response times and project accuracy. Their adaptability and commitment to client satisfaction make them a suitable choice for businesses seeking support in these sectors.
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Advertising & marketing Logistics & Supply Chain Beauty & Cosmetics Telecommunications Consulting Wellness & FitnessWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight six eleven global services' competitive pricing and strong value for money. One client noted that their pricing fit the budget and provided good value, while another emphasized significant cost savings without compromising quality. The overall sentiment is positive, with multiple reviews praising their effective communication and high-quality service relative to cost, indicating a strong alignment with client expectations and needs.Was this helpful?
More responsive than most other service providers
Get in Touchsix eleven global services is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000+< $25 / hr50 - 249Serves United StatesServices provided
10% Call Center Services80% Sales Outsourcing10% Email MarketingSee all 68 projectsA-SALES AB is a company specializing in outbound sales generation and telemarketing services. They consistently receive positive feedback for their tailored, data-driven approach, maintaining an average of 10–20 qualified meetings monthly. Their project management is praised for reliability and precision, reflected in 100% of reviews noting timely deliverables and effective communication. Their deep understanding of client industries and commitment to success are frequently highlighted.
3 of 4 reviews are 5 stars1 new review for Call Center Services servicesLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
In the past six months, A-SALES AB has received positive feedback for their effective lead generation and appointment-setting services. Clients highlighted a significant increase in qualified calls and appointment bookings, with one client noting a 300% increase in appointments. Communication and project management were generally praised, although some clients noted potential delays in reporting. Overall, sentiment remains highly favorable, with clients appreciating the team's dedication and market knowledge.Was this helpful?
16 of 17 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 17 ReviewsCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing Services for E-Commerce Fulfillment Co
5.0 — A-SALES AB provides sales outsourcing services for an e-commerce fulfillment company. The team is responsible for helping the client break into the Western market through cold emails and cold calls. Read moreWas this helpful?
Industry Experience
A-SALES AB has demonstrated expertise across various industries, including Financial Services, Information Technology, Business Services, and Advertising & Marketing. Clients commend their lead generation effectiveness, with notable improvements in appointment booking and conversion rates. Overall, feedback is positive, highlighting A-SALES AB's strong project management, responsiveness, and tailored outreach strategies that resonate with target audiences. Potential clients in these industries can expect a reliable partner capable of generating high-quality leads and optimizing sales processes.
Read All ReviewsSelect Industry to see insights
Manufacturing Advertising & marketing Software Construction Consumer Products Government Financial services Education Healthcare Supply Chain, Logistics, and Transport Human Resources IT Services Consulting Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive A-SALES AB as offering excellent value for money, with many highlighting their affordability and effectiveness. For instance, one client noted that they chose A-SALES due to their 'good value for the cost' and 'high ratings.' Another emphasized the 'risk-sharing model,' stating they only pay for appointments that meet their criteria. Overall, the sentiment is positive, with multiple clients reporting significant improvements in lead generation and appointment bookings, making A-SALES a cost-effective choice for their projects.Was this helpful?
$1,000+Undisclosed1,000 - 9,999Serves United StatesServices provided
20% Call Center Services55% Sales Outsourcing25% Back Office OutsourcingSee all 54 projectsAppointment Setter Online is a company specializing in outbound call center and appointment-setting services. The reviews consistently highlight their professionalism, dependability, and ability to generate qualified leads and appointments, with a noticeable increase in sales and client engagement reported by 40% of reviewers. Their commitment to clear communication and organized project management is frequently praised, although some suggest more detailed reporting could add further value.
6 of 6 reviews are 5 stars2 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 6 Recent ReviewsReviewed 6 times in the past 6 months
In the past six months, clients have consistently praised Appointment Setter Online for their effective lead generation and appointment-setting services. Feedback highlights their ability to deliver high-quality, qualified leads, resulting in improved conversion rates and efficient project management. Clients appreciated their professionalism and structured communication, noting significant increases in scheduled appointments. While some suggested enhanced reporting capabilities, overall sentiment remains highly positive, with many identifying a strong cultural fit and value for cost as key reasons for their selection.Was this helpful?
Industry Experience
Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
Read All ReviewsSelect Industry to see insights
Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive EducationWas this helpful?
More responsive than most other service providers
Get in TouchAppointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
$1,000 1 Full Time Appointment Setter $1,800 2 Full Time Appointment Setters $4,500 5 Full Time Appointment SettersView PackagesAward Winning Appointment Setting Team
Helps businesses consistently fill their sales calendar with qualified prospects. We specialize in scheduling appointments through professional outreach via calls, texts, and emails, customized to your industry and target market. Our trained appointment setters ensure every lead is warmed up and ready for your sales team.Was this helpful?
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$1,000+< $25 / hr10 - 49Athens, AL
Services provided
34% Other Digital Marketing33% Back Office Outsourcing33% Sales OutsourcingSee all 9 projectsIntelus Agency is a LinkedIn marketing and content creation firm specializing in brand awareness, lead generation, and targeted outreach. The reviews reflect a 100% positive feedback rate, with clients consistently praising their LinkedIn expertise, responsive communication, and personalized approach. Approximately 80% of reviewers highlight Intelus Agency's effectiveness in increasing brand visibility and engagement, while others commend their ability to simplify complex messaging.
Reviews mention Great project management
The feedback regarding Intelus Agency's project management highlights a strong emphasis on collaboration and timely communication. One client noted the 'great management style' and appreciated the agency's responsiveness and attentiveness, stating that they felt 'valued and heard' throughout the process. Overall, the sentiment is overwhelmingly positive, with no suggestions for improvement identified.-
Branding Services for Consulting Company
5.0 Aug 4, 2021Great management style. Very collaborative. Timely in all responses
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Industry Experience
Intelus Agency has garnered positive feedback across various industries, including Software, Media, IT Services, Consulting, and Real Estate. Clients commend their expertise in LinkedIn marketing, highlighting strengths in lead generation, brand awareness, and content creation. The overall sentiment reflects a strong impact on growing networks and enhancing visibility, with particular success noted in Software and Real Estate sectors. Potential clients in these industries may find Intelus Agency particularly well-suited for their project needs.
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Software Media IT Services Consulting Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Intelus Agency's pricing and perceived value. Notably, one CEO highlighted that their pricing fit the budget and offered good value for the cost, while another client noted significant improvements in sales pipeline and ROI, attributing it to Intelus' dedication and effective strategies. Overall, feedback reflects a strong sentiment of value for money, with many clients appreciating the personalized service and measurable outcomes achieved within their budget.Was this helpful?
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$5,000+$100 - $149 / hr10 - 49Menlo Park, CA
Services provided
40% Email Marketing40% Sales Outsourcing10% Content Marketing +2 services5% AI Development5% Social Media MarketingSee all 3 projectsRising Tides is a marketing agency specializing in digital marketing solutions, including SEO, content creation, and social media management. The agency consistently receives positive feedback, with approximately 100% satisfaction regarding their timely delivery and responsiveness. Clients commend their personalized approach and industry-specific strategies, with over 80% appreciating their innovative marketing tactics and understanding of business needs.
Industry Experience
Rising Tides has demonstrated significant expertise primarily in the Software and Real Estate industries. In the Software sector, clients highlighted their strengths in digital marketing, website development, and responsiveness, achieving notable outcomes such as increased visibility and engagement. In Real Estate, they excelled in elevating brand authority and lead generation through tailored marketing strategies. Overall, clients expressed high satisfaction with Rising Tides' ability to deliver results and adapt to industry needs, making them a valuable partner for companies in these sectors.
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Software Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback highlights Rising Tides as a provider offering good value for money, with many clients noting that their pricing fits within budget constraints. For instance, one client emphasized the 'good value for cost' and another mentioned 'pricing fit our budget.' The sentiment is largely positive, with clients appreciating the quality of work delivered in relation to the fees charged, indicating a strong alignment between cost and the value received.Was this helpful?
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$1,000+< $25 / hr10 - 49Tucson, AZ
Services provided
80% Call Center Services20% Customer Service OutsourcingSee all 8 projectsContact One is a prominent provider of Contact Center Services, specializing in Inbound Call Center and Customer Support Services. Reviews indicate a high level of customer satisfaction, with over 80% of clients praising their promptness and professionalism. While some mention staffing and pricing as areas for improvement, the majority appreciate their advanced technology and substantial cost savings, recommending them as a reliable Customer Service Center partner.
Reviews mention High-quality work
Clients consistently praise Contact One for delivering high-quality work, noting their professional and efficient service. One client highlighted that their services are 'impeccable' and well-suited to their business needs, while another emphasized the 'high quality' of their work and the significant savings achieved. Overall, the sentiment reflects strong satisfaction with the company's ability to enhance communication and provide valuable support.-
Customer Phone Services for Medical Company
4.0 Aug 12, 2017Their services are impeccable and very fitting to our type of business.
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Maintenance and Security Services for IT Company
5.0 Dec 24, 2017Their work is professional and high quality.
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Industry Experience
Contact One has demonstrated strong expertise in various industries, including Business Services, Hospitality & Leisure, Utilities, Telecommunications, and Information Technology. Clients in these sectors highly value their quick and thorough call handling, effective customer service, and the ability to save significant time and costs. Overall sentiment is overwhelmingly positive, with notable strengths in prompt service and professional communication. This makes Contact One a suitable choice for businesses seeking reliable inbound services across multiple domains.
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Hospitality & leisure Utilities Other industries Telecommunications Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Contact One's pricing as fair, with several reviews highlighting their flat-rate billing structure as beneficial. One client noted a significant annual expenditure of $1,000,000 to $9,999,999, while another mentioned saving approximately $50,000 monthly. Although some feedback indicated that prices could be perceived as high, the overall sentiment underscores the value for money due to the quality of service and efficiency gained, with many clients appreciating the time and cost savings.Was this helpful?
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UndisclosedUndisclosed10 - 49Spokane, WA
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 19 projectsSound Telecom is a company specializing in Contact Center Services, providing robust Inbound Call Center and Customer Support Services. Reviews highlight their quick response and professionalism, with 100% of clients noting satisfaction in these areas. However, a small number (approximately 33%) suggest improvements in general customer service. Their pricing structure varies, with clients indicating a preference for its value despite some cost concerns.
Reviews mention Professional
Clients consistently highlight Sound Telecom's professionalism, noting their quick response times and effective customer service. One client emphasized that partnering with Sound Telecom allowed them to enhance their service quality significantly, stating, 'They are very quick to respond, we are very happy with their services and recommend them to any company.' Overall, the sentiment regarding professionalism is highly positive, with clients appreciating the ability to focus on their core business activities while relying on Sound Telecom's expertise.-
Answering Services for Education Service
5.0 Aug 12, 2017The takeaway we get from this experience is by answering our needed calls and providing the service they do, we are better equipped to focus on our business presence. Professionalism is highlighted as their strength.
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5 of 19 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 19 ReviewsCall Center Services PROJECT HIGHLIGHT
Sound Telecom Provides Better Customer Service
5.0 — Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Sound Telecom as providing good value for money, with feedback highlighting their effective service delivery. One client noted a flat rate of $500 per week, emphasizing satisfaction with the quality despite limited performance metrics. Another mentioned a monthly contract with a set number of calls, expressing contentment with their investment. While some clients suggested potential improvements in cost-effectiveness, overall sentiment reflects a positive assessment of the company's pricing relative to the services rendered.Was this helpful?
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Cabot, Arkansas (1) Orlando, Florida (1) Vero Beach, Florida (1) Thomasville, Georgia (1) Chesterfield, Missouri (1) Irving, Texas (1) Plano, Texas (1) Waxahachie, Texas (1) Indianapolis, Indiana (1) Newark, New Jersey (1) Paterson, New Jersey (1) Brooklyn, New York (1) Lebanon, Ohio (1) Sacramento, California (1) Sparks, Nevada (1) Phoenix, Arizona (1) Manassas, Virginia (1) Virginia Beach, Virginia (1) Ozark, Alabama (1)Was this helpful?
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$50,000+$25 - $49 / hr250 - 999Salisbury, NC
Services provided
35% Call Center Services40% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Business Consulting5% HR ConsultingSee all 6 projectsGCS Agents is a dedicated provider of Contact Center Services, specializing in both Inbound and Outbound Call Center solutions. Reviews highlight their capacity for high-level performance, with a 100% success rate in call handling and an impressive call response time of 30–60 seconds. Customers appreciate their seamless integration into operations, with 90% reporting increased productivity and efficiency. Their services are consistently praised for maintaining productivity without missed calls while engaging staff effectively.
Reviews mention Communicative
Client feedback on GCS Agents highlights their exceptional communication skills, noting the team's readiness to provide support and solutions promptly. One client appreciated the near-instant communication and regular updates on project performance, stating that GCS Agents alerted them to issues and suggested resolutions. Another client emphasized the personal engagement and flexibility of their representatives, particularly highlighting the efforts of George, who provided motivating feedback and maintained open lines of communication throughout the project.-
Call Center Services for Public Transportation Agency
5.0 Feb 27, 2020Each month, we reviewed the previous month’s performance. GCS Agents also attended meetings with community advocates. Their team including executive leadership was readily available at all times. The communication was nearly instant. Their team alerted us to issues and gave solutions for them.
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Corporate Training for Electric Utility Company
5.0 Feb 18, 2020They were fantastic with their communication. They met all of their deadlines and continued to stay in touch after the fact to see how things were going. They didn’t just come in and leave; they were genuinely interested in whether or not we achieved our goals.
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Content Creation for Lead Generation Company
5.0 Feb 27, 2020Since I had many other tasks going on, they tried really hard to communicate and looked at the project with a humanistic view. We used Facetime, online chats, face-to-face, emails, and information sessions, and a few calls with the owner of the company. More communication about where our budget was would have shown us their progress in a more meaningful way.
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Read 2 Reviews2 of 2 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costWas this helpful?
Industry Experience
GCS Agents has demonstrated expertise across various industries, including Utilities, Advertising & Marketing, IT Services, and Energy & Natural Resources. Clients commend their strong communication, tailored training programs, and ability to enhance customer satisfaction. In the Utilities sector, they improved customer interaction quality significantly. In Advertising & Marketing, they successfully developed training content that fostered cultural change. Overall, GCS Agents is well-suited for organizations seeking efficient call center operations or specialized training across these sectors.
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Utilities Advertising & marketing Information technology Energy & natural resources IT Services TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express a positive sentiment regarding GCS Agents’ value for money. One client noted an annual investment of $25 million, highlighting the effective service delivery and adherence to performance metrics. Another client, who spent approximately $17,000, appreciated the personalized approach despite the costs. Overall, clients feel that GCS Agents provide substantial savings and efficiency, with one mentioning a monthly savings of $10,000 to $15,000, demonstrating that their services significantly enhance productivity.Was this helpful?
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UndisclosedUndisclosed10 - 49Chesapeake, VA
Services provided
70% Call Center Services30% Customer Service OutsourcingSee all 14 projectsMAP Communications is a company specializing in Contact Center Services, including Inbound Call Center and Customer Support Services. Feedback on their services is mixed; while some clients commend their quick response and communication skills, leading to improved efficiency and revenue, others report dissatisfaction with call handling and billing issues, with approximately 50% expressing concerns.
Reviews mention Communicative
Clients consistently praise MAP Communications for their excellent communication skills and responsiveness. One client highlighted their ability to quickly respond and meet deadlines, stating they are 'very quick to respond' and 'always meet our deadlines.' The overall sentiment reflects a strong appreciation for the company's communicative approach, with an emphasis on how it enhances customer experience and operational efficiency.-
Customer Experience Assistance for Manufacturing Service
5.0 Nov 2, 2017They have flawless communication skills.
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Industry Experience
MAP Communications has notably worked across various industries, including business services, manufacturing, financial services, information technology, real estate, retail, and consumer products. Feedback highlights strengths in communication and efficiency in the manufacturing sector, with some clients reporting improved revenue. However, the business services sector received mixed reviews, with concerns about service quality and customer experience. Overall, MAP Communications is well-suited for manufacturing and IT, while potential clients in business services should proceed with caution.
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Manufacturing Financial services Other Industry Consumer Products Real estate Healthcare Retail Business services Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
MAP Communications receives mixed feedback regarding its cost and value for money. While one client appreciated the pricing that fit their budget, another expressed dissatisfaction with the service provided, highlighting a lack of effective call handling despite the cost. Positive remarks noted significant savings in time and money, but there were also calls for lower prices. Overall, clients indicated that while the service could be cost-effective, the quality must align with expectations.Was this helpful?
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Maitland, Florida (1) Miami, Florida (1) Sarasota, Florida (1) Valrico, Florida (1) Atlanta, Georgia (1) Wilmington, North Carolina (1) Columbia, Tennessee (1) Memphis, Tennessee (1) Wayne, New Jersey (1) Lorain, Ohio (1) Fremont, California (1) San Bernardino, California (1) Coventry, Connecticut (1)Was this helpful?
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UndisclosedUndisclosed50 - 249Gastonia, NC
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% Sales OutsourcingSee all 7 projectsAnswerLive is a professional contact center service provider, offering comprehensive phone support, including after-hours call management and telephonic support. The company consistently receives positive feedback, with 100% of reviews highlighting their efficiency, professionalism, and ability to maintain 24/7 service. However, roughly 20% mention the need for improved internal communication and recording processes to enhance service continuity.
4 of 7 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 7 ReviewsCall Center Services PROJECT HIGHLIGHT
Answering Services for Pressure Washing Service
5.0 — AnswerLive provides answering services and redirects calls through email and text messages. Read moreWas this helpful?
Industry Experience
AnswerLive has received positive feedback across several industries, including Automotive, Utilities, Information Technology, and Business Services. Clients in Automotive appreciate their reliable 24-hour support, though some noted issues with information transfer. In Utilities, they were commended for improving customer management and response times. The Information Technology sector valued their proactive communication and professionalism. Overall, AnswerLive is recognized for its responsiveness and customer care across these industries, making them a strong candidate for clients needing after-hours services.
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Information technology Automotive Utilities Business services Healthcare Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with AnswerLive's pricing and value for money. One client noted an investment of $450 per month, stating it significantly saved time for their in-house team. Another highlighted a yearly expenditure of $15,000–$20,000, emphasizing the service's responsiveness and reliability. Overall, feedback indicates that clients feel the pricing is reasonable given the quality of service provided, with one client mentioning they have not seen price increases over a decade, reinforcing their positive sentiment.Was this helpful?
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$5,000+$25 - $49 / hr10 - 49Phoenix, AZ
Services provided
10% Call Center Services70% Sales Outsourcing10% Back Office Outsourcing +1 service10% Direct MarketingSee all 3 projectsB2B Only is a B2B telemarketing firm specializing in Contact Center Services, Customer Support Services, and Telemarketing Services. The company has received overwhelmingly positive feedback, with reviews highlighting their exceptional communication, professionalism, and ability to surpass expectations. Approximately 100% of reviewers commend their lead generation expertise, emphasizing their effectiveness in delivering high-quality leads and ensuring client satisfaction.
Reviews mention Trustworthy
Clients express a strong sense of trust in B2B Only, noting their transparency and professionalism. One client highlighted that David, the founder, provided references that matched his claims, reinforcing their credibility. The team's consistent communication and ability to meet deadlines were also praised, leading to increased confidence in their services. Overall, feedback indicates that B2B Only is viewed as a trustworthy partner, with clients recommending immediate engagement for optimal results.-
Lead Generation for Financial Services Marketing Company
5.0 Nov 28, 2018The entire team is professional and trained well. I have no concerns over the person on the phone representing my clients. Our success ratios are higher, and I attribute that to the way that B2B Only hires and trains its staff. I’m so confident in them that I also trust them to do the lead generation for my own business.
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3 of 3 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Lead Generation for Financial Services Marketing Company
5.0 — B2B Only provides outsourced lead generation services for clients in the financial services space. They offer data analysis and daily updates regarding the strengths and weaknesses of specific Read moreWas this helpful?
Industry Experience
B2B Only has demonstrated expertise across various industries including freight, business services, and advertising & marketing. Clients commend their exceptional communication, lead generation capabilities, and strong project management. In the freight sector, they successfully generated leads and secured customers. In business services, they exceeded appointment goals and produced high-quality leads, while in financial services, they provided valuable insights and metrics for client success. Overall, the sentiment is overwhelmingly positive, highlighting their adaptability and effectiveness in lead generation.
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Logistics & Supply Chain Business services Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised B2B Only for providing excellent value for money, highlighting a strong return on investment. One client noted they spent approximately $6,000 and achieved significant results, including 15 secured appointments, exceeding their expectations. Another client reported spending several hundred thousand dollars, attributing high success ratios to B2B Only's professionalism and training. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the cost relative to the quality of leads generated.Was this helpful?
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$5,000+Undisclosed2 - 9Scottsdale, AZ
Services provided
100% Sales OutsourcingSee all 4 projectsCore Conversions is a lead generation and sales outreach management company known for its exceptional communication and project management skills. With a focus on delivering high ROI and consistent results, they have successfully secured new clients and revenue for their partners. Approximately 100% of reviewers highlighted their effective communication and culture fit, while none reported areas for improvement.
Reviews mention Unique expertise
Core Conversions has received positive feedback regarding their unique expertise, particularly in technical skills and iterative processes. A client highlighted their ability to fine-tune results effectively and their commitment to going the extra mile to fulfill promises. The CEO of a digital marketing company noted that the collaboration led to significant revenue growth and successful lead generation, emphasizing the company's strong communication and project management capabilities.-
Lead Generation for Holistic Digital Marketing Company
5.0 Feb 14, 2024They are highly skilled technically and have a great iterative process to fine-tune the results. I also always felt like they were willing to go the extra mile for me to deliver on their promises.
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Industry Experience
Core Conversions has primarily excelled in the Advertising & Marketing sector, focusing on client acquisition and lead generation. Feedback highlights their strong communication skills, technical expertise, and ability to drive significant revenue growth for clients. Companies such as holistic digital marketing firms and performance marketing agencies have reported positive ROI and successful client onboarding, indicating that Core Conversions is well-suited for businesses seeking to enhance their sales outreach and lead generation efforts.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Core Conversions is noted for its competitive pricing and strong value for money, as highlighted by multiple clients who emphasized that the company's rates fit their budgets while providing significant returns. One CEO remarked on the 'great value for cost,' while another emphasized their ability to generate substantial revenue, noting a $50,000 increase in monthly recurring income. Overall, clients express satisfaction with the cost-effectiveness of their services and the positive impact on their businesses.Was this helpful?
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UndisclosedUndisclosed10 - 49Scottsdale, AZ
Services provided
50% Call Center Services50% Back Office OutsourcingSee all 3 projectsBack Office Betties is a company specializing in Customer Support Services and Inbound Call Center solutions, providing virtual reception and call handling services tailored for legal practices. Feedback is overwhelmingly positive, with 100% of reviewers praising their professionalism and customer service. Clients frequently commend their seamless integration and personalized approach, significantly enhancing productivity and client satisfaction. Areas for improvement are minimal, with suggestions for an app being the most common.
3 of 3 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Law Firm
5.0 — Back Office Betties provides remote receptionist services for a law firm. They take messages and information from callers, conduct warm transfers, and schedule follow-up calls as needed. Read moreWas this helpful?
Industry Experience
Back Office Betties has demonstrated expertise primarily in the legal industry, providing essential virtual reception services that enhance client interactions and operational efficiency. Clients consistently praise their high-quality customer service and the professionalism of their reception team, which fosters a seamless integration with law practices. The overall sentiment is highly positive, with notable strengths in communication, reliability, and client care. Firms seeking efficient reception solutions and improved client management in the legal sector would find Back Office Betties to be a commendable match.
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LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Back Office Betties' cost-effectiveness and value for money. One client reported spending $5,000–$10,000 annually, noting significant time savings and enhanced customer service. Another highlighted their investment of around $3,000 per year, emphasizing seamless communication and personalized service. Overall, clients appreciate the substantial benefits relative to their costs, often citing improved productivity and reduced stress, while acknowledging the exceptional quality of service provided.Was this helpful?
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UndisclosedUndisclosed250 - 999Houston, TX
Services provided
40% Call Center Services40% Customer Service Outsourcing20% Back Office OutsourcingSee all 6 projectsOnQ Global is a distinguished provider specializing in Contact Center Services and Customer Support Services, offering a comprehensive range of solutions, including Inbound and Outbound Call Center operations and Customer Care Services. The feedback from reviews is overwhelmingly positive, with approximately 98% of reviewers noting impressive work quality and efficient project management. They are praised for their exceptional customer service, rapid onboarding, and seamless integration with clients' processes.
Reviews mention Meets deadlines
Overall, client feedback indicates that OnQ Global consistently met deadlines and adhered to budget constraints throughout their engagement. One client noted, "The team met deadlines and stayed on budget throughout the partnership," highlighting their reliability in project management. Additionally, the structured communication via email and Microsoft Teams facilitated effective collaboration, further reinforcing their commitment to timely delivery.-
Call Center Services for Revenue Cycle Management Company
5.0 Aug 26, 2025The team met deadlines and stayed on budget throughout the partnership. We communicated via email and regular Microsoft Teams meetings.
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4 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$1,000,000 – $9,999,999 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
BPO & Back-Office Outsourcing for Medical Equipment Company
5.0 — OnQ Global provides BPO outsourcing services for a medical equipment company. The team offers data entry services, takes inbound phone calls, and follows up with insurance payers via phone. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OnQ Global as providing excellent value for money. One client noted spending around $10,000 for business intelligence dashboards, stating the results exceeded expectations. Another highlighted that their engagement, costing over $1 million, maintained high quality and met budgetary constraints. Overall, feedback emphasizes OnQ Global's commitment to project management, timely delivery, and effective communication, reinforcing their reputation as a valuable partner in revenue cycle management.Was this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
90% Sales Outsourcing10% Email MarketingSee all 10 projectsPeriodix is a lead generation company specializing in Customer Support Services and inbound and outbound call center solutions. The company has received overwhelmingly positive feedback, with 100% of reviewers expressing satisfaction with their services. Clients praise Periodix for significantly increasing lead generation, with one reporting a fourfold increase in effectiveness. Responsive communication and strategic improvements to client profiles are commonly highlighted.
Reviews mention Great project management
Clients consistently praise Periodix for their exceptional project management capabilities. One client highlighted their timely delivery and commendable responsiveness, noting efficient real-time communication and detailed weekly reports that facilitated tracking success. Another emphasized Periodix's proactive approach and expertise, which significantly contributed to achieving project goals. Overall, feedback reflects a strong sentiment of satisfaction with Periodix's project management, indicating they are a reliable partner for complex projects.-
Sales Outsourcing Services for Marketing Agency
5.0 Nov 27, 2023Periodix's project management was excellent. They delivered items on time, and their responsiveness to our needs was commendable. The real-time communication channel and the dashboard were particularly efficient.
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3 of 3 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Web & Mobile App Development Co
5.0 — A web and mobile app development company hired Periodix to replace an in-house sales representative who had quit. The team was responsible for onboarding the resource to provide Upwork lead Read moreWas this helpful?
Industry Experience
Periodix has demonstrated strong expertise in lead generation across various sectors, including IT services, advertising & marketing, and other industries such as SaaS development and web design. Feedback highlights their ability to enhance client acquisition significantly; for instance, they helped an IT company generate 135 leads within three months and improved a marketing firm's project acquisition noticeably. Overall, the sentiment is highly positive, showcasing Periodix's effective strategies and responsive project management, making them a suitable partner for businesses seeking robust lead generation solutions.
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IT Services Advertising & marketing Information technology DesignWas this helpful?
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UndisclosedUndisclosed250 - 999Chicago, IL
Services provided
25% Call Center Services25% AI Development20% Customer Service Outsourcing +2 services15% AI Consulting15% Generative AISee all 1 projectsLiveAdmins offers Contact Center Services and specializes in Customer Support Services, providing real-person interaction for website chat solutions. Clients appreciate their responsiveness and effective communication, with 100% positive feedback highlighting their timely project delivery and ease of reaching support representatives, underscoring their commitment to quality telephonic support and customer care services.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Chat Support Services for Solar Solutions Company
5.0 — LiveAdmins provides live chat services for a solar solutions company. The team handles the client's website chat and qualifies residential and commercial solar customers and service customers. Read moreWas this helpful?
Industry Experience
LiveAdmins has demonstrated expertise in the solar energy sector, providing personalized chat services that enhance customer experience by avoiding AI interactions. Clients appreciate their responsiveness and reliable project management, leading to positive sentiment. The ongoing collaboration with Sun Valley Solar Solutions highlights their effectiveness in qualifying leads and supporting customer service. This provider is particularly well-suited for industries requiring human-centric communication solutions.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with the overall cost and value for money provided by LiveAdmins. One reviewer noted the impressive responsiveness and accessibility of the team, highlighting the benefit of working with real people rather than AI. Although specific metrics on cost-effectiveness were not provided, the long-term engagement since 2017 suggests a strong perceived value, indicating that clients find their pricing justifiable given the quality of service received.Was this helpful?
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UndisclosedUndisclosed10 - 49Columbus, OH
Services provided
25% Market Research25% Sales Outsourcing10% Marketing Strategy +8 services5% Affiliate Marketing5% Content Marketing5% Direct Marketing5% Email Marketing5% Event Marketing5% Mobile & App Marketing5% Other Digital Marketing5% Social Media MarketingSee all 1 projectsCaret is a strategic Contact Center Services company, excelling in outbound call center solutions and telephonic support. Clients consistently praise Caret's integrity, commitment, and effective project execution, with all reviews reflecting positive feedback. Impressively, they facilitated a 5x business growth for one client by enhancing their outbound sales capabilities.
1 of 1 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation for SaaS Company
5.0 — Caret provided lead generation services for a SaaS company. They worked on the client's outbound sales marketing and implemented sales engagement tools, including Outreach and Salesforce. Read moreWas this helpful?
Industry Experience
Caret has demonstrated expertise primarily in the Software industry, particularly within SaaS and Facilities Management. Clients commend their strategic vision, integrity, and effectiveness in implementing sales solutions, which significantly enhance business growth. Feedback highlights their strong communication and commitment, leading to measurable outcomes such as substantial revenue increases. Overall, Caret is well-suited for technology-driven businesses seeking robust sales solutions and effective project management.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed that Caret provides significant value for money, often highlighting the company's integrity and commitment. One CEO noted that Caret's efforts led to a fivefold business growth, emphasizing their effective implementation of sales strategies. While the pricing was not specifically mentioned, the overall sentiment reflects satisfaction with the cost relative to the results achieved, indicating that clients perceive Caret's services as a worthwhile investment.Was this helpful?
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$1,000+< $25 / hr10 - 49Capon Bridge, WV
Services provided
45% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 7 projectsBungee (formerly Direct Answer) is a Contact Center Services provider specializing in Customer Support Services, Inbound and Outbound Call Centers, Telemarketing Services, and Telephonic Support. Overall, 83% of reviews highlight their high-quality customer service and adaptability, with clients praising their efficient call handling, quick integration, and ability to tailor services to specific needs. While some mention occasional communication delays, the company’s personalized approach and responsive project management are consistently commended.
3 of 6 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costRead 6 ReviewsCall Center Services PROJECT HIGHLIGHT
Order Processing & Support for Advocacy and Reporting Nonprofit
4.5 — Direct Answer supplements an existing team at a nonprofit, member-based advocacy group. They oversee gift caging, batching, data entry, mail collection/sorting, and online store processes. Read moreWas this helpful?
Industry Experience
Bungee has received positive feedback across various industries, notably Utilities, Nonprofits, Media, and Arts. Clients highlight their expertise in call handling, data processing, and customer service. In the Utilities sector, they significantly improved customer engagement, leading to increased revenues. Nonprofits praised their understanding of donor relations and efficient processing. Their adaptability and strong communication skills across all industries foster long-term partnerships, making them a suitable choice for organizations seeking customer support and operational efficiency.
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Media Utilities Other industries Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express satisfaction with Bungee's (formerly Direct Answer) pricing and value for money. One client noted they chose Bungee for its reasonable rates compared to competitors, stating, "the price was much more reasonable than other companies." Another highlighted that outsourcing to Bungee was more cost-effective than maintaining in-house staff, emphasizing affordability without sacrificing service quality. Overall, feedback reflects a strong sentiment that Bungee provides exceptional service relative to its cost.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Portland, OR
Services provided
70% Call Center Services30% Sales OutsourcingSee all 31 projectsAnswerConnect is a provider of Contact Center Services specializing in Customer Support Services, including Inbound Call Center and Customer Care Services. The company is praised for its efficiency and organization, with approximately 90% of reviewers highlighting their exceptional customer service and call handling capabilities. Many clients report significant cost savings and improved productivity, with 75% noting the flexibility and professionalism of their services.
Reviews mention Timely
Clients consistently highlight AnswerConnect's timely response and efficient service. One review noted that calls are answered promptly, directly enhancing customer satisfaction. Another client emphasized the importance of quick responses to their needs, stating that the service has been exceptional. Overall, the sentiment reflects strong approval of the company's ability to provide timely support, contributing positively to clients' operational efficiency.-
Answering Services for Small Manufacturer
5.0 Nov 2, 2017It is a fast service. For me, it's perfect. We have been with them for about 4 years.
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Customer Response Services for Small Manufacturer
5.0 Aug 12, 2017It is a fast service. For me, it's perfect. We have been with them for about 4 years.
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Answering Services for Healthcare Provider
5.0 Aug 12, 2017The calls are answered in a timely manner. Calls are directed to the right person.
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Read 31 Reviews17 of 31 Call Center Services reviews are 5 stars$50,000 – $199,999 avg. project costWas this helpful?
Industry Experience
AnswerConnect has received positive feedback across various industries including Retail, Legal, Manufacturing, Information Technology, and Arts. Clients commend their expertise in customer service, lead qualification, and call handling. Industry-specific strengths include personalized communication in Retail, a pleasant client interface in Legal, and efficiency in Manufacturing. Overall sentiment is favorable, indicating that AnswerConnect's services are effective and well-received, making them a suitable choice for businesses seeking reliable inbound service solutions.
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Arts, entertainment & music Information technology Other Industry Transportation Healthcare Real estate Consumer Products Financial services Telecommunications Advertising & marketing Legal Manufacturing Business services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend AnswerConnect for its cost-effectiveness and value for money, with many noting significant savings on labor costs. One client highlighted spending approximately $289 per month while praising the service's impact on customer satisfaction. Another remarked on saving $4,000 to $5,000 monthly due to efficient call handling. Overall, feedback suggests that AnswerConnect provides a reliable service at a reasonable price, allowing businesses to enhance productivity without the expense of additional staff.Was this helpful?
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$5,000+$100 - $149 / hr50 - 249Newton, MA
Services provided
50% Business Consulting50% Sales OutsourcingSee all 4 projectsDRolls & Associates is a professional Contact Center Services provider, specializing in Customer Support Services, Inbound and Outbound Call Center, and Telemarketing Services. Clients highlight their excellent project management and strategic effectiveness, with 100% of reviews praising their motivation and alignment with client needs, leading to successful lead closing and customer expansion.
Reviews mention Efficient
Clients have consistently praised DRolls & Associates for their efficiency and effective project management. One CEO noted their 'timely and very efficient' handling of the sales process, which has led to significant customer expansion through successful appointment and demo bookings. Additionally, the team's motivation and high-level strategy were highlighted as impressive attributes, contributing to a positive overall sentiment regarding their efficiency in supporting client needs.-
Sales Outsourcing for Digital Mktg & Lead Gen Agency
5.0 Nov 18, 2025DRolls & Associates’ project management is excellent. They’re timely and very efficient. We communicate via virtual meetings.
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1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 monthsUnknown avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Sales Outsourcing for Digital Mktg & Lead Gen Agency
5.0 — DRolls & Associates provides sales outsourcing services for a digital marketing & lead generation agency. The team collaborates with the client's sales team, handling their sales and lead generation Read moreWas this helpful?
Industry Experience
DRolls & Associates demonstrates strong expertise in the Advertising & Marketing and Healthcare industries. Clients from advertising praise their effective lead closing strategies and project management, highlighting their proactive approach and alignment with company values. In healthcare, they excelled in market engagement, securing high-level meetings and building a targeted prospect pipeline. Overall, feedback indicates a high level of satisfaction and reliability in delivering measurable results across these sectors.
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Advertising & marketingWas this helpful?
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$1,000+Undisclosed10 - 49New York, NY
Services provided
25% Digital Strategy25% Email Marketing25% Sales Outsourcing +2 services15% Conversion Optimization10% AdvertisingSee all 11 projectsFlyTech, Inc. is a lead generation and sales development company that specializes in outbound campaigns, prospect identification, and strategic collaboration. With a consistent track record of timely project delivery and effective communication, the company has received overwhelmingly positive feedback, with numerous clients praising their tailored solutions and expertise in generating quality leads. A significant 100% of reviewers highlight FlyTech's ability to create strategic marketing campaigns that yield tangible business results.
Reviews mention Unique expertise
Clients consistently highlight FlyTech, Inc.'s unique expertise as a key asset. One CEO noted their impressive ability to define target audiences for PPC campaigns, while another client praised their deep understanding of business needs, which enabled the development of thoughtful marketing strategies. Overall, feedback reflects a strong sentiment towards FlyTech's specialized knowledge and effective campaign execution, with no suggested areas for improvement.-
Digital Strategy & Lead Gen for Financial Consulting Co
5.0 Aug 15, 2023The culture and expertise were excellent. They took the time to understand our business and to develop thoughtful campaigns.
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Lead Generation Services for Career Planning Platform Firm
5.0 Oct 26, 2022Their thought process on building 'growth funnels' and optimizing messaging to scale success was impressive.
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Lead Generation Services for Custom Software Development Co
5.0 Oct 20, 2023We've been impressed by their expertise, unique approach, and ability to define people who click on PPC campaigns.
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Industry Experience
FlyTech, Inc. has received positive feedback across multiple industries, notably Information Technology, Advertising & Marketing, and Others. Clients commend their expertise in lead generation, campaign management, and strategic collaboration. In the Information Technology sector, they excelled in creating effective marketing campaigns. In Advertising & Marketing, they demonstrated a strong ability to generate quality leads and improve sales processes. Overall, their strengths lie in delivering results and maintaining excellent communication, making them a suitable partner for businesses in these fields.
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Advertising & marketing Consulting Healthcare Software Consumer Products Education Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
FlyTech, Inc. has consistently been praised for its cost-effectiveness and overall value for money. Clients noted that their pricing fit within budget constraints while still delivering high-quality services. For instance, a client from Parallel 42 Consulting highlighted the 'good value for cost' and appreciated the comprehensive support provided. Similarly, another reviewer emphasized the impressive ROI of over 5X, reinforcing the sentiment that FlyTech offers excellent value relative to its pricing.Was this helpful?
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$1,000+$25 - $49 / hr250 - 999Ocala, FL
Services provided
20% Call Center Services60% Customer Service Outsourcing10% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 1 projectsAnsafone Contact Centers, renowned for their Contact Center Services, excel in Customer Support Services, including Inbound and Outbound Call Center operations. They provided skilled customer service representatives and adaptable project management, receiving 100% positive feedback for their flexibility and high call volume handling. Their bilingual capabilities and national reach in the U.S. make them a valuable partner.
0 of 1 Call Center Services reviews are 5 stars$1,000,000 – $9,999,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Emergency Response Company
4.5 — Ansafone Contact Centers provided customer service representatives and call infrastructure for a government subcontractor fulfilling a contract to provide emergency response services to hurricane Read moreWas this helpful?
Industry Experience
Ansafone Contact Centers has demonstrated strong capabilities in the government sector, particularly in emergency response scenarios. Their expertise in managing call centers for FEMA's hurricane relief efforts highlighted their strengths in scalability, bilingual support, and adaptability to dynamic environments. Clients noted their responsiveness and flexibility in meeting changing demands, contributing positively to project outcomes. Overall, the sentiment within the government industry is highly favorable, positioning Ansafone as a reliable partner for similar initiatives.
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GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Ansafone Contact Centers for their effective service delivery, noting that their skilled representatives provided excellent support during critical projects, such as hurricane relief efforts. While specific costs were not detailed, one client mentioned an investment exceeding $1,000,000, reflecting a substantial commitment. Overall, the feedback indicates a favorable perception of the company's value for money, with clients appreciating their flexibility and responsiveness, despite minor suggestions for improved communication on expectations.Was this helpful?
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UndisclosedUndisclosed10 - 49Portland, OR
Services provided
70% Call Center Services30% Back Office OutsourcingSee all 8 projectsPhysicians Answering Service is a dedicated provider of after-hours contact center services, specializing in handling inbound call center and customer support services for medical and healthcare facilities. The company receives overwhelmingly positive feedback, with clients praising their proactive communication, reliability, and flexibility. Approximately 90% of reviews mention their exceptional customer care services and efficient call handling, highlighting their consistent and personable approach.
Reviews mention High-quality work
Clients have expressed a strong sentiment of satisfaction regarding the high-quality work provided by Physicians Answering Service. One client noted their thorough training and attention to detail, stating, 'They did their due diligence... to maintain a high level of service.' Additionally, the smooth management of operations and prompt resolution of issues were highlighted, reinforcing their commitment to excellence. Overall, the feedback reflects a consistent delivery of reliable and effective service.-
Call Center Service for Medical Clinic
4.0 Dec 16, 2020They really did their due diligence and took the right steps to ensure that their staff was getting the proper training to maintain a high level of service for our customers. Our team was really pleased with that.
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6 of 8 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 8 ReviewsCall Center Services PROJECT HIGHLIGHT
After Hours Call Support for Pediatric Medical Clinic
5.0 — Physicians Answering Service provides after-hours phone answering and message forwarding to a pediatric clinic. Their team coordinates with an RN triage service and looks to the client for Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients express satisfaction with the cost and value for money provided by Physicians Answering Service. Investments range from $2,400 to $50,000, with feedback highlighting the service's responsiveness and flexibility. One client noted their ongoing partnership for over a decade due to consistent performance, while another appreciated their willingness to adapt to specific needs. The general sentiment indicates that clients find the pricing reasonable, given the high level of service and support received.Was this helpful?
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$1,000+Undisclosed50 - 249San Francisco, CA
Services provided
15% Call Center Services30% Content Marketing30% Sales Outsourcing +2 services15% Search Engine Optimization10% BI & Big Data Consulting & SISee all 98 projectsAI bees is a lead generation and marketing agency specializing in AI-driven outreach strategies, particularly through LinkedIn and email campaigns. The company is praised for its effective project management and ability to generate high-quality leads, with 100% of reviewers noting their responsiveness and adaptability. Approximately 80% of reviews highlight AI bees' strong integration of AI technology and personalized human support, ensuring tailored marketing solutions and measurable success.
Reviews mention Innovative
AI Bees has received positive feedback regarding their innovative approach to marketing solutions. Clients highlighted the 'smart marketing strategies' and 'great ideas' that AI Bees provided, which exceeded expectations. One client noted the unique combination of 'artificial intelligence & human touch' as a key differentiator in driving campaign outcomes. Overall, the sentiment reflects satisfaction with AI Bees' ability to deliver creative and effective solutions tailored to specific business needs.-
Outsourcing Services for Advertising & Marketing Company
5.0 Aug 1, 2023Gelavizh is our account manager and did very well in suggesting ideas to improve the success of our campaigns. Offered solutions to drive more success Always on top of whats going on and proactivity on whats needed to be done. The AI Technology used in their platform is impressive.
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Digital Marketing for ICT Solutions Company
3.0 Jun 9, 2021They had a great sales team with nice ideas and concepts. When they are working under the persona of a customer representative, it is sensitive to have communication issues as it has direct exposure - this should have been avoided.
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Sales Management for Capital & Trade Finance Company
4.5 Jun 7, 2021I loved their intuitiveness and optimization. The conversation were very consice and effective. Non that I can think about regarding areas for improvement.
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Digital Marketing Strategy for Fitness Company
5.0 May 21, 2021Most impressive for me are the very smart marketing strategies and the psychology behind it. Everything worked much better than I thought. Every week I get a weekly report of the responses and leads of potential clients.
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2 of 3 reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
Recent reviews for AI Bees reflect a highly positive sentiment, with clients praising their effective lead generation strategies and strong project management. Notably, a marketing specialist highlighted a 'strong pipeline contribution' and 'significant uplift in prospect engagement.' Another client commended the team for their 'great ability to build from productive patterns' and their professionalism. Overall, feedback indicates that AI Bees delivers timely, organized support, though some areas for content management improvement were noted.Was this helpful?
Industry Experience
AI Bees has garnered positive feedback across multiple industries, particularly in B2B services, software, and advertising & marketing. Clients commend their expertise in lead generation and effective outreach strategies, driving significant engagement and measurable results. The firm's strengths lie in their project management, responsiveness, and the ability to adapt strategies based on client needs. Overall, they are well-suited for sectors seeking to enhance their marketing efforts and expand client networks.
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Software IT Services Pharmaceuticals Human Resources Sports Consulting Advertising & marketing Healthcare Automotive Insurance Consumer Products Financial services Design Other Industry Telecommunications Construction Education Real estate Manufacturing Engineering Wellness & Fitness Business services Other industries Energy & natural resources Information technologyWas this helpful?
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$1,000+Undisclosed10 - 49Los Angeles, CA
Services provided
10% Call Center Services70% Sales Outsourcing10% Email Marketing +1 service10% Social Media MarketingSee all 8 projectsOutbound System is a specialized provider of Outbound Call Center and Telemarketing Services, focused on proactive sales outreach. Reviewers consistently highlight their expertise in booking relevant meetings and managing AI-assisted cold calling, with 100% reporting positive outcomes such as increased bookings and effective communication. Their ability to understand niche products and deliver regular updates is frequently praised.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Online Pharmacy
5.0 — Outbound System provided cold calling services for an online pharmacy. The team managed LinkedIn replies and booked meetings with potential end clients. Read moreWas this helpful?
Industry Experience
Outbound System demonstrates extensive expertise across various industries, including Medical, Beauty, HVAC, and Advertising & Marketing. Clients have praised their effective cold outreach strategies, resulting in significant lead generation and improved sales pipelines. The Medical and Beauty sectors particularly highlight the provider's ability to understand niche products, while the HVAC industry commends their tailored communication style. Overall, sentiment across these industries is highly positive, indicating a strong fit for businesses seeking proactive marketing and reliable client engagement.
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Construction HVAC Other industries Beauty MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Outbound System's competitive pricing and exceptional value for money. For instance, one client noted that the cost fit their budget while delivering impressive results, including high-intent responses and new client acquisitions. Another client emphasized the substantial ROI, stating that their investment in Outbound was justified by the consistent flow of interested leads. Overall, the sentiment across reviews reflects satisfaction with the cost-effectiveness of their services, often exceeding expectations.Was this helpful?
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
50% Call Center Services50% Back Office OutsourcingSee all 28 projectsExpress Virtual Assistant is a highly regarded company specializing in Contact Center Services and Customer Support Services, including call handling and telephonic support. With 100% positive feedback, clients commend their reliability, professionalism, and ability to seamlessly integrate with internal workflows, significantly improving customer satisfaction and communication efficiency. The company consistently meets deadlines and delivers services that align with client needs, with no major areas for improvement noted.
8 of 25 reviews are 5 stars5 new reviews for Call Center Services services$10,000 – $49,000 avg. project costRead 25 Recent ReviewsReviewed 25 times in the past 6 months
In the past six months, clients have consistently praised Express Virtual Assistant for their professionalism, reliability, and adaptability. Notable feedback includes their ability to enhance operational efficiency, as seen in a case where administrative work was reduced by one-third, allowing teams to focus on core activities. Clients also highlighted strong communication and timely task delivery, with one remarking on the team's impressive attention to detail. Overall sentiment is highly positive, with suggestions for minor improvements in proactive strategic input.Was this helpful?
2 of 4 Call Center Services reviews are 5 stars4 new reviews for Call Center Services in past 6 months$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services for Creative Agency
5.0 — Express Virtual Assistant provided call answering services for a creative agency's end customers. The team served as an intake resource for law firms and medical practices. Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Express Virtual Assistant's strong value for money, noting that their pricing fits within budgets while delivering high-quality services. For instance, one client emphasized 'good value for cost' as a key reason for their selection. Overall sentiment reflects satisfaction with the balance of affordability and service quality, with many reviews mentioning improved efficiency and reduced operational workloads, reinforcing the perception of excellent cost-effectiveness.Was this helpful?
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UndisclosedUndisclosed50 - 249Spring, TX
Services provided
25% Call Center Services40% Customer Service Outsourcing25% Back Office Outsourcing +1 service10% Sales OutsourcingSee all 4 projectsWestpark Communications is a versatile provider of Contact Center Services, specializing in Customer Care Services and telephonic support, including Inbound and Outbound Call Center solutions. Reviews indicate positive customer feedback, highlighting professional, friendly service and effective results, with 100% of reviewers noting their attention to detail and reliability. However, some mention a need for improved agent training.
Reviews mention Detail-oriented
Clients have highlighted Westpark Communications' exceptional attention to detail, emphasizing their thorough approach in setting up call structures and scripts. One client noted, 'They assist us in setting up our call structure and script so that it’s better than it’s ever been,' showcasing their meticulous work. The overall sentiment is overwhelmingly positive, with clients expressing satisfaction and appreciation for the personalized service and dedication demonstrated by the team.-
Call Center Support for Real Estate Company
5.0 May 4, 2020What did you find most impressive about this company? Attention to detail and people who really care.
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2 of 4 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Online Customer Support for Consumer Products Provider
4.5 — Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have consistently praised Westpark Communications for their excellent value for money, noting that their pricing is reasonable compared to competitors. One client mentioned, 'the pricing was reasonable compared to the other call center,' while another highlighted savings of approximately $500 monthly. Overall, feedback indicates that the services provided lead to increased efficiency and revenue, confirming the company's strong cost-effectiveness and commitment to client satisfaction.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Cincinnati, OH
Services provided
30% Call Center Services25% IT Managed Services25% Market Research +2 services10% Customer Service Outsourcing10% Sales OutsourcingSee all 1 projectsRDI Corporation is an IT services company specializing in network infrastructure and cloud management. The feedback indicates a 100% positive reception, with clients praising their personalized and efficient service. RDI Corporation has maintained a successfully functioning network for over 14 years, reflecting their reliability and alignment with client values.
Industry Experience
RDI Corporation has demonstrated strong expertise in the real estate industry, particularly in property management and development. Clients highlight their effective management of cloud-based network infrastructure, emphasizing their reliable and personalized service. The overall sentiment is highly positive, with clients appreciating their budget-friendly pricing and strong alignment with company values. For potential buyers in the real estate sector, RDI Corporation appears to be a suitable choice for IT management and cloud solutions.
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Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with RDI Corporation's pricing, noting it fits well within their budget while offering good value for money. One IT Manager highlighted that RDI's high ratings and cost-effectiveness were key factors in their selection. The company's efficient service and long-term reliability further reinforce the positive sentiment regarding the overall value received from their investment.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Bristol, CT
Services provided
50% Call Center Services25% Back Office Outsourcing25% Customer Service OutsourcingSee all 10 projectsACC specializes in Contact Center Services, offering both Inbound and Outbound Call Center solutions. The company is recognized for efficient customer support, with approximately 80% of reviewers highlighting their quick response and reliability. However, pricing is noted as an area for improvement by 25% of clients. Overall, ACC delivers high-quality customer service and telephonic support, creating value for businesses.
Reviews mention Honest
Clients have highlighted ACC's honesty and efficiency as key strengths. One client noted, 'They are honest and efficient,' emphasizing their trustworthy service. Additionally, the firm has been recognized for their good communication and responsible handling of calls, which further reinforces the positive sentiment surrounding their integrity. Overall, the feedback reflects a strong sense of reliability and professionalism in their operations.-
Customer Phone Support for Consumer Products Firm
4.0 Aug 11, 2017They are honest and efficient.
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Industry Experience
ACC has demonstrated expertise across various industries, including Information Technology, Legal, Financial Services, Government, and Retail. Clients frequently commend their efficiency, reliability, and quality of service, noting significant time and cost savings. Overall sentiment is positive, particularly within IT and Legal sectors, where ACC's ability to enhance productivity and customer service is highlighted. Potential clients in these industries may find ACC to be a strong fit for their projects.
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Other industries Legal Financial services Retail Government Consumer Products Other Industry Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally express positive sentiments regarding the cost-effectiveness and value for money offered by the company. One client noted a savings of approximately $50,000 per month, while another highlighted an annual expenditure exceeding $10 million, reflecting confidence in the service's efficiency. However, some clients suggested improvements in pricing structures, indicating a desire for more competitive rates. Overall, the feedback underscores a strong appreciation for the quality of service relative to the costs incurred.Was this helpful?
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$5,000+$100 - $149 / hr10 - 49Alpharetta, GA
Services provided
40% Business Consulting30% Direct Marketing10% Advertising +2 services10% Branding10% Sales OutsourcingSee all 17 projectsFranchise Marketing Systems is a franchise development firm that offers comprehensive services, including operations manuals, legal documentation, and marketing strategies to companies seeking to franchise their business. The company receives overwhelmingly positive feedback, with 100% of reviews highlighting their professionalism, expertise, and client-focused approach. Clients commend their ability to deliver tailored franchise solutions and maintain effective project management throughout the process.
Industry Experience
Franchise Marketing Systems has established a strong reputation across various industries, including food services, hospitality, education, healthcare, and business services. Clients consistently praise their professionalism, thoroughness, and ability to deliver comprehensive franchise packages. Particularly in food and hospitality, they demonstrate an ability to elevate brands to franchise readiness effectively. The overall sentiment is highly positive, indicating that potential clients in these sectors may find FMS to be a valuable partner for franchise development.
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Business services Other Industry Hospitality & leisure Healthcare Education Consumer Products Arts, entertainment & music Real estate Energy & natural resources Restaurants Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Franchise Marketing Systems for their exceptional value and affordable pricing. One client noted that their fees were 'phenomenal' compared to competitors, while another mentioned that they felt the services were 'half the price of other vendors.' Overall, the sentiment reflects satisfaction with the cost-effectiveness and quality of service provided, with several clients highlighting the comprehensive nature of the support received, which exceeded their expectations without imposing unnecessary financial burdens.Was this helpful?
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$25,000+< $25 / hr50 - 249Lehi, UT
Services provided
25% Call Center Services25% Customer Service Outsourcing20% Demand Generation Marketing +2 services20% Sales Outsourcing10% Back Office OutsourcingSee all 1 projectsBoomsourcing is a company specializing in Contact Center Services, including both Inbound and Outbound Call Center operations and Telemarketing Services. Reviews highlight their effective lead generation and customer support services, resulting in a 120% improvement in lead qualification and an 85% increase in sales. Clients appreciate their engagement and alignment with company values, with 100% positive feedback regarding their performance and project management.
1 of 1 Call Center Services reviews are 5 stars1 new review for Call Center Services in past 6 months$50,000 – $199,999 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation Services for Marketing Agency
5.0 — Boomsourcing provides lead generation services for a marketing agency. The team is focused on increasing and qualifying leads for the client. Read moreWas this helpful?
Industry Experience
Boomsourcing has demonstrated significant expertise in the Advertising & Marketing industry, specifically in PR and brand building. Clients have reported a remarkable 120% improvement in lead generation and an 85% increase in sales, highlighting their strengths in effective lead qualification and robust project management. The overall sentiment is highly positive, indicating that Boomsourcing is a strong fit for companies seeking to enhance their marketing efforts and achieve substantial growth.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have praised Boomsourcing for its competitive pricing and overall value, noting that the company's costs fit their budgets well. One CEO highlighted the 'good value for cost' and emphasized the impressive results achieved, including an 85% business growth and a 120% improvement in lead generation. The positive sentiment reflects a strong alignment between the company's pricing and the quality of service provided.Was this helpful?
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UndisclosedUndisclosed250 - 999Denver, CO
Services provided
48% Call Center Services39% Customer Service Outsourcing13% Back Office OutsourcingSee all 26 projectsIntelligent Office provides comprehensive Contact Center Services, including inbound call handling and customer support services. The company is praised for its quick response time and efficiency, with 100% of reviewers highlighting its speed as a strength. Although some suggest pricing improvements, the overall feedback is positive, emphasizing the successful integration and utility of their telephonic support solutions.
Reviews mention Professional
Client feedback on Intelligent Office reflects a strong sentiment of professionalism. Reviewers consistently highlight the company's commitment to delivering high-quality service and responsiveness. Specific instances include praise for their knowledgeable staff and effective communication, which contributed to successful project outcomes. Overall, clients express confidence in Intelligent Office's ability to meet their needs with a professional approach, reinforcing their reputation in the industry.-
Intelligent Office Saves Hundreds of Labor Hours
5.0 Jun 21, 2017The team at Intelligent Office demonstrated a high level of professionalism throughout our engagement. They consistently adhered to deadlines and maintained clear communication, ensuring that our project stayed on track. Their attention to detail and commitment to delivering quality work were evident in every interaction.
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Keeps Clients Highly Satisfied and Appreciated
4.5 Jun 21, 2017I was particularly impressed by the professional demeanor and expertise of the staff at Intelligent Office. They were always prepared for meetings and provided insightful recommendations that greatly benefited our project. Their ability to handle complex issues with ease was a testament to their professionalism.
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24/7 Service is An Incredible Benefit
4.5 Jun 21, 2017Intelligent Office's professionalism was apparent from the onset of our collaboration. Their structured approach and thorough understanding of our requirements were invaluable. They provided regular updates and were very responsive to our inquiries, which made the process seamless and efficient.
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Intelligent Office Meets All Needs With the Best Technology
5.0 Jun 21, 2017Working with Intelligent Office was a professional experience from start to finish. Their team exhibited a remarkable level of competence and dedication, ensuring that all aspects of the project were handled with care and precision. Their professional approach made a significant difference in the success of our project.
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Virtual Assistant Meets Expectations
3.0 Jun 21, 2017The professionalism of Intelligent Office was evident in their meticulous planning and execution. The team's ability to manage the project timeline effectively and deliver results promptly was highly commendable. They showed a strong commitment to meeting our needs and exceeding our expectations.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Intelligent Office as providing good value for money, with feedback indicating satisfaction with their pricing structures, which include monthly fluctuating fees and hourly deals. One client noted, 'if we didn't save a penny, it would still be worth the price,' highlighting perceived value despite cost. However, another review suggested that 'their pricing can improve,' indicating some room for enhancement in cost competitiveness.Was this helpful?
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Los Angeles, California (2) Miami, Florida (2) Costa Mesa, California (1) Escondido, California (1) Atlanta, Georgia (1) Marietta, Georgia (1) Shawnee, Kansas (1) Milford, Connecticut (1) Burbank, Illinois (1) Morristown, New Jersey (1) The Bronx, New York (1) Orlando, Florida (1) Wesley Chapel, Florida (1) Jacksonville, Florida (1) Brooklyn, New York (1) South Lake Tahoe, California (1) Colorado Springs, Colorado (1) Englewood, Colorado (1) Allison Park, Pennsylvania (1) Chesapeake, Virginia (1) Manassas, Virginia (1) Hurricane, West Virginia (1) Phillipsburg, New Jersey (1) Bloomfield, Connecticut (1)Was this helpful?
Denver,
Denver,21 - 30
303.417.2100
See All Locations (5)Denver, CO
1515 Wynkoop St,
Denver, CO 8020231 - 40
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$1,000+$25 - $49 / hr250 - 999Newport Beach, CA
Services provided
60% Call Center Services40% Sales OutsourcingSee all 1 projectsInsurance Telemarketer specializes in call center services, focusing on telemarketing and lead generation for insurance agencies. The company is highly praised for its efficient contact center services, with 100% of reviewers highlighting their ability to generate legitimate referrals and potential client appointments. Clients value their effective communication and professionalism, expressing overall satisfaction with their services.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Appointment Setting for Insurance Agency
5.0 — Insurance Telemarketer provided appointment setting services to an insurance agency. They developed and implemented appointment setting strategies to boost the client's lead conversion rate. Read moreWas this helpful?
Industry Experience
Insurance Telemarketer has demonstrated strong expertise in the insurance industry, particularly in lead generation for independent agencies. Clients report significant success, with an abundance of legitimate referrals leading to potential deals. Their strengths lie in effective communication, tailored strategies, and efficient project management. Overall sentiment is highly positive, indicating that they are well-suited for businesses seeking consistent and quality leads, particularly within the insurance sector.
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Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express strong satisfaction with Insurance Telemarketer's cost-effectiveness, noting a positive return on investment for their lead generation services. One CEO highlighted spending over $5,000 for part-time support, which resulted in a substantial number of legitimate leads, making it challenging to manage the influx. The overall sentiment indicates that the value provided significantly outweighs the cost, with clients encouraged to engage with the company for reliable results.Was this helpful?
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$1,000+$150 - $199 / hr10 - 49Carlsbad, CA
Services provided
20% Call Center Services20% Content Marketing15% CRM Consulting and SI +3 services15% Demand Generation Marketing15% Email Marketing15% Marketing StrategySee all 10 projectsReel Axis is a dynamic marketing agency specializing in marketing strategy, branding, content creation, and demand generation. Across reviews, clients praise their innovative approach to integrating technology with traditional marketing strategies, proactive project management, and personalized service. Notably, 100% of reviewers commend their responsiveness and alignment with company values, highlighting their effectiveness in expanding brand awareness and generating leads.
Reviews mention Proactive
Reel Axis has received consistently positive feedback regarding their proactive approach to project management. Clients noted their ability to deliver milestones on time and maintain open communication. For instance, one client highlighted their impressive responsiveness to new requirements, integrating feedback seamlessly. Another client praised their proactive measures in anticipating issues, which helped keep projects aligned with goals. Overall, the sentiment reflects a strong appreciation for their initiative and commitment to exceeding client expectations.-
Content Marketing Strategy for Educational IT Services Firm
5.0 Apr 17, 2024The project management was highly professional and adaptive. They consistently delivered milestones on time and maintained clear, open communication throughout the process. Whenever we presented new requirements or adjustments, they were quick to respond and adept at integrating our feedback into the ongoing work. Their proactive approach to anticipating potential issues and addressing them promptly was particularly impressive, ensuring the project stayed on track and aligned with our goals.
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Marketing Strategy for Cybersecurity Company
5.0 Nov 22, 2023The variety of account managers that I worked with from Reel Axis were excellent and detailed communicators. Timelines did occasionally slip in times of high-volume execution, but they were quick to address issues and get things back on track.
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Marketing Strategy for Remote Staffing Company
5.0 Mar 29, 2024Everything was delivered on time, and we never had anything late. They were overly communicative about all of their objectives, and they met our needs with proactiveness and creativity. We will continue our relationship with ReelAxis.
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Industry Experience
Reel Axis has demonstrated expertise across various industries, including telecommunications, IT services, and non-profit sectors. They are praised for their innovative marketing strategies, responsive project management, and ability to enhance brand visibility and engagement. Clients in telecommunications highlight their strengths in pipeline growth and digital presence, while those in IT services appreciate their tailored solutions for brand awareness. Overall feedback indicates a strong alignment with client values and a proactive approach, making them a suitable partner for companies in these sectors.
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IT Services Telecommunications Human Resources Non-profit Software Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Reel Axis's pricing and perceived value for money. For instance, one client noted their 'good value for cost' and another appreciated how they tailored their services to fit budget constraints. Overall sentiment indicates that Reel Axis delivers high-quality work and effective solutions that align with clients' financial expectations, leading to positive outcomes and a sense of partnership.Was this helpful?
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Undisclosed< $25 / hr50 - 249Peoria, AZ
Services provided
15% Call Center Services40% Customer Service Outsourcing15% Back Office Outsourcing +2 services15% Finance & Accounting Outsourcing (FAO)15% StaffingSee all 3 projectsGabtech Global LLC is a staffing and operational support company offering services in staff augmentation, recruitment, and bookkeeping. The company receives overwhelmingly positive feedback, with reviewers noting their ease of collaboration, responsiveness, and cost-effectiveness. Approximately 100% of reviewers highlight their friendly engagement style and effective workflow.
Reviews mention Easy to work with
Gabtech Global LLC has received consistently positive feedback regarding their ease of collaboration. Clients have noted that the workflow with Gabtech was 'very easy' and described the team as 'friendly, supportive, inquisitive, and results-oriented.' One client emphasized their 'cooperative support and friendly engagement styles,' highlighting their readiness to assist at short notice. Overall, the sentiment reflects a high level of satisfaction with Gabtech's approach to client relations and project execution.-
Staff Augmentation for IT Company
5.0 Oct 25, 2022Workflow was very easy. They were very easy to work with.
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Recruitment & Bookkeeping Services for Home Care Agency
4.5 Oct 5, 2022The Gabtech team has flexed to our availability and needs as we've been growing the business. The people I have on my team have always maintained a friendly engagement style even when challenged.
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Industry Experience
Gabtech Global LLC has garnered positive feedback primarily in the IT Services and Healthcare industries. Clients commend their strengths in staff augmentation and employee recruitment, highlighting responsiveness, teamwork, and operational support. The IT Services review emphasizes successful collaboration and cost-effective staffing solutions, while the Healthcare feedback focuses on efficient recruiting and bookkeeping, leading to improved business outcomes. Overall, Gabtech is well-suited for organizations seeking reliable support in IT and healthcare operations.
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IT Services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Gabtech Global LLC is highly regarded for its cost-effective services, as highlighted by clients who noted significant improvements in outcomes at reduced costs compared to previous employees. One client emphasized the successful staff augmentation at low costs, while another mentioned the friendly and responsive support received, which enhanced operational efficiency. Overall, clients express satisfaction with the value for money, citing both quality service and affordability as key strengths of the company.Was this helpful?
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$1,000+< $25 / hr250 - 999Walnut, CA
Services provided
25% Call Center Services75% Customer Service OutsourcingSee all 1 projectsHelplama specializes in providing customer support services, including managing communication channels such as emails, live chat, phone, and social media inquiries. The overall feedback highlights their efficiency in improving response times and customer satisfaction, as well as their organized project management and impressive agent retention. The client noted no areas for improvement, indicating high satisfaction with Helplama's services.
Industry Experience
Helplama has demonstrated strong expertise in the eCommerce sector, particularly in customer support for digital consumer products. They received positive feedback for their quick response times and effective resolution of customer inquiries, leading to significant improvements in customer satisfaction scores. Their organized processes and dedicated account management were also noted as strengths. Overall, their impact in the eCommerce industry indicates a solid fit for businesses seeking enhanced customer support solutions.
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eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with Helplama's value for money, noting efficient service and effective project management. One CEO highlighted the significant improvement in response times and customer satisfaction rates after engaging Helplama, emphasizing their organized approach and dedicated account management. The long-term retention of agents was particularly praised, indicating a strong investment in quality. Overall, clients feel that Helplama delivers excellent service relative to its pricing, with no reported areas for improvement.Was this helpful?
See All Locations (2)Walnut, CA
340 S Lemon Ave Walnut
Walnut, CA 917892 - 5
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$5,000+$50 - $99 / hr10 - 49San Francisco, CA
Services provided
50% Sales Outsourcing30% Email Marketing20% Content MarketingSee all 2 projectsGreen Leads LLC is a company specializing in outbound call center and lead generation services. They effectively identify and engage prospective clients, facilitating new business opportunities. Reviewers highlight their professionalism and effective workflow, with 100% of feedback emphasizing positive lead quality and successful collaboration. However, there is an expressed desire for an increased number of meetings per month.
Reviews mention Great team
Clients consistently praise Green Leads LLC for their exceptional team dynamics and effective collaboration. One client noted, 'Linda is always available' and highlighted the team's cooperative nature, which facilitates smooth communication. Another client emphasized the impressive results achieved, stating, 'their team just handles it well,' showcasing their adaptability and understanding of client needs. Overall, feedback reflects a strong sentiment of satisfaction regarding the team's performance and commitment to delivering results.-
Lead Generation Marketing for IT Telecommunications Company
5.0 Mar 24, 2021We always work it out with Green Leads LLC because they have a very cooperative team supporting us. There’s only been a few times when we’ve misunderstood each other for determining the quality of a call. We are practically relying on a third-party company to sell our product, and that’s a very difficult thing to do, but their team just handles it well. They’re very cognizant of who they’re representing.
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0 of 1 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Lead Generation for Computer Software Company
4.0 — A computer software company partnered with Green Leads LLC to generate leads. The client's goal is to bring about five new prospect discussions per month. Read moreWas this helpful?
Industry Experience
Green Leads LLC has demonstrated expertise in the Software and Telecommunications industries, delivering effective lead generation and outbound sales solutions. Clients report significant increases in pipeline opportunities, professionalism, and a strong grasp of industry-specific nuances. The positive feedback highlights their impact on visibility and engagement, particularly in sectors like education, finance, and legal services. Overall, their strengths suggest they are well-suited for projects requiring robust lead generation in technical and service-oriented markets.
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Software TelecommunicationsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients commend Green Leads LLC for providing excellent value for money, with one client noting a remarkable 600-700% increase in pipeline opportunities relative to their $70,000 investment. They appreciate the professionalism and effective lead generation, although some desire more frequent meetings. Overall, feedback reflects a strong sentiment of satisfaction regarding the cost-effectiveness of their services and the positive impact on business visibility and engagement.Was this helpful?
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$1,000+< $25 / hr250 - 999Jefferson City, MO
Services provided
25% Call Center Services50% Back Office Outsourcing25% TranscriptionSee all 1 projectsGroupOne is a service provider specializing in Contact Center and Customer Support Services, particularly in medical billing. Feedback indicates that 75% of the workload is alleviated for clients, saving 20 man-hours monthly. While users find the service easy to utilize, there is room for improvement in reporting capabilities.
Read 1 Review0 of 1 Call Center Services reviews are 5 stars$10,000,000 + avg. project costWas this helpful?
Industry Experience
GroupOne has demonstrated expertise primarily in the medical billing sector, providing substantial time and cost savings for clients. Feedback highlights their effectiveness in streamlining back office operations, allowing internal staff to focus on core tasks. Clients appreciate their ease of use and timely service delivery, though there is room for improvement in reporting capabilities. Overall, GroupOne is well-suited for healthcare-related projects, offering impactful solutions that enhance operational efficiency.
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Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive GroupOne as offering good value for money, particularly in terms of time savings and efficiency. One client noted that their involvement allowed the company to save 20 man-hours monthly, demonstrating a tangible benefit. The pricing structure is described as a long-term deal, indicating stability. However, feedback suggests that improvements could be made in their reporting services to enhance overall value.Was this helpful?
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$10,000+Undisclosed2 - 9Truckee, CA
Services provided
100% Sales OutsourcingSee all 6 projectsHello Outbound is a lead generation and outreach company that specializes in building customer profiles, automating sales programs, and leveraging data-driven strategies to enhance client engagement. Feedback indicates high satisfaction with their responsiveness and innovative approach, with over 80% of reviewers praising their service quality and strategic insights. However, some noted challenges with long sales cycles and tracking messaging schedules.
Reviews mention Timely
Overall, clients have expressed a positive sentiment regarding Hello Outbound's timeliness and responsiveness. One review highlighted that the team is 'fast, tremendously responsive, and deliver everything they say they are going to.' Another client noted that revisions and copy were delivered 'in a timely manner.' The consistent feedback underscores Hello Outbound's commitment to meeting deadlines and addressing client needs promptly.-
B2B Lead Generation for Consulting Company
4.0 Jan 9, 2024The team was attentive to what we needed when we asked. They delivered revisions and copy in a timeline manner. Unfortunately, we just did not find anything that stuck or delivered especially great results.
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Sales Outreach & Lead Generation for Technology PR Company
4.5 May 9, 2024The team is fast, tremendously responsive, and deliver everything they say they are going to.
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Lead Generation, Email Mktg & SMM for Tech Advisory Firm
5.0 Sep 18, 2023Their onboarding process has an excellent structure which gets campaigns up and running quickly. The team has always been responsive to my questions and ideas, and they're also fun people to work with.
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Industry Experience
Hello Outbound has received positive feedback across various industries, notably in Advertising & Marketing, Consulting, and Software Development. Clients commend their expertise in lead generation, outreach strategy, and responsive project management. In the Advertising & Marketing sector, they excel in client acquisition and expanding brand awareness. In Consulting, their unique targeting and messaging strategies have proven effective for lead generation. Overall, their strengths lie in delivering tailored, data-driven outreach solutions that yield measurable results.
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Advertising & marketing Consulting SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, clients consistently highlight Hello Outbound's pricing as fitting within their budgets and providing good value for money. For instance, one client noted, 'Pricing fit our budget' and 'Good value for cost,' while another emphasized their 'fantastic customer service' and 'great product' at a reasonable cost. However, some reviews mentioned challenges related to lead quality and sales cycle length, suggesting that while the cost is competitive, results may vary based on specific project goals.Was this helpful?
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$5,000+Undisclosed2 - 9Fayetteville, AR
Services provided
20% Call Center Services20% Content Writing Services20% Search Engine Optimization +4 services10% Graphic Design10% Pay Per Click10% Video Production10% Web DesignSee all 4 projectsSlingfly is a versatile digital agency specializing in website development, branding, SEO optimization, and video content creation. With a consistent track record of exceeding client expectations, 100% of reviewers praised the company's timely delivery and exceptional communication. Clients frequently highlight Slingfly's value for cost, technical expertise, and ability to understand unique business needs, reflecting a strong customer-centric approach.
Reviews mention Exceptional performance
Clients have lauded Slingfly for their exceptional performance, noting timely delivery and outstanding communication. One CEO highlighted that everything was delivered on time with exceptional value, while another client praised the team's responsiveness and technical expertise, stating they delivered above and beyond expectations. The ability to understand client needs and provide valuable suggestions contributed significantly to client satisfaction, with no areas for improvement identified.-
Web Development for Compliance Consulting Co
5.0 Mar 6, 2023Clint was very responsive. Easily accessible and very good at comprehending the needs of the business. His eye for detail and a fresh look for web design is exceptional. We needed the work done in a very short period of time and Clint delivered above and beyond our expectations.
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Industry Experience
Slingfly has garnered positive feedback across multiple industries, including consulting and healthcare, focusing on website development, branding, and content creation. Clients appreciate their responsiveness, timely delivery, and expertise in improving digital presence, which resulted in measurable success such as increased engagement and lead generation. The overall sentiment is highly favorable, with clients recommending Slingfly for projects in consulting and healthcare due to their strong communication skills and ability to understand client needs.
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Consulting IT Services HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Slingfly is consistently recognized for providing exceptional value for money across various projects. Clients noted that deliverables were completed on time and within budget, with one stating, "Everything was delivered on time and the value was exceptional." Another client emphasized their selection of Slingfly due to "good value for cost" and high ratings. Overall, the sentiment reflects a strong appreciation for cost-effectiveness and quality service, with no significant areas for improvement mentioned.Was this helpful?
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$1,000+$200 - $300 / hr10 - 49Ellijay, GA
Services provided
80% Sales Outsourcing10% Other Digital Marketing10% Other MarketingSee all 6 projectsDone For You Meetings is a specialized agency offering services in cold email outreach and email system optimization. Across numerous client reviews, 100% of feedback highlights their timely project delivery and effective communication, with reviewers noting their organized approach and ability to meet client needs. Over 80% of clients specifically commend their support and training, which facilitates significant improvements in email deliverability and lead generation.
Reviews mention Personable
Clients have expressed a strong sentiment regarding the personable nature of Done For You Meetings. One reviewer highlighted their main contact, Felipe, as 'friendly, personable, and knowledgeable,' which contributed positively to the overall experience. The company's responsiveness and quality of training were also noted, reinforcing the sentiment that their team is approachable and attentive to client needs. Overall, the feedback suggests a high level of satisfaction with the personal interaction provided by the team.-
Cold Email Marketing for Performance Marketing Firm
5.0 Jul 11, 2024We were impressed with the quality of the training and with Felipe, who was our main contact. Friendly, personable, knowledgeable.
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Industry Experience
Done For You Meetings has demonstrated expertise primarily in the Advertising & Marketing sector, with clients noting significant improvements in cold email strategies and lead generation. The company's strengths include effective project management, clear communication, and a strong understanding of email deliverability and campaign management. Clients from diverse backgrounds, including digital PR, offshore staffing, and e-commerce, reported positive outcomes, indicating that businesses in these fields would find Done For You Meetings a suitable partner.
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Human Resources Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Done For You Meetings for their excellent value for money, citing effective project management and timely delivery. One CEO noted that their pricing fit well within their budget while offering good value. Another client highlighted the company’s ability to generate significant revenue, stating a return of 2x their investment. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction with the cost relative to the results achieved.Was this helpful?
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$5,000+$25 - $49 / hr10 - 49Los Angeles, CA
Services provided
65% Sales Outsourcing25% Market Research10% IT Strategy ConsultingSee all 2 projectsSmogu.Studio is a marketing agency specializing in client acquisition strategies, including cold outreach and personalized campaigns. Reviews indicate 100% positive feedback, highlighting their effective project management and impressive daily reporting. Clients praise their transparency, timely delivery, and alignment with company values, resulting in successful client expansion and closed deals.
Industry Experience
Smogu.Studio has demonstrated expertise primarily in the Software and eCommerce sectors, receiving positive feedback for their effective client outreach strategies and project management. Clients appreciated their transparent communication, efficiency in lead generation, and valuable insights through daily reporting. Overall, the sentiment across these industries is highly favorable, indicating that Smogu.Studio is well-equipped to support projects in software development and eCommerce design and development.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Smogu.Studio's pricing, citing it as 'good value for cost.' The company's transparent management and effective communication have contributed to a positive perception of their overall value. One client noted significant increases in leads and successful project outcomes, highlighting the cost-effectiveness of their services. Overall sentiment indicates that clients feel they receive substantial value relative to their investment, leading to ongoing partnerships.Was this helpful?
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$1,000+< $25 / hr50 - 249Omaha, NE
Services provided
60% Call Center Services40% Customer Service OutsourcingSee all 19 projectsComplete Call Solutions is a company specializing in Contact Center Services, offering Inbound and Outbound Call Center support, Customer Support Services, and Telephonic Support. Reviews indicate a high level of satisfaction with their responsiveness, scalability, and ability to improve customer service efficiency. While most feedback is positive, some reviews (around 20%) suggest the need for enhanced initial setup communication and frequency of support.
Reviews mention Reasonable pricing
Clients have expressed satisfaction with Complete Call Solutions' reasonable pricing, noting it as a significant strength of the service provider. One client specifically highlighted that their pricing contributed to saving approximately $500 monthly, enhancing overall business efficiency. This positive sentiment reflects the company's ability to deliver valuable services at competitive rates, making them a favorable option for potential buyers.-
Customer Assistance Services for Financial Firm
2.5 Nov 2, 2017They have great prices.
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8 of 18 Call Center Services reviews are 5 stars$200,000 – $999,999 avg. project costRead 18 ReviewsCall Center Services PROJECT HIGHLIGHT
Online Customer Support Services for Manufacturing Firm
4.5 — Read moreWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Complete Call Solutions is often praised for delivering excellent value for money. Clients report significant savings, with one stating they save around $10,000 monthly, while another mentions saving thousands due to increased efficiency. Many reviews highlight the company's competitive pricing and effectiveness, contributing to clients' growth and customer satisfaction. Overall, the sentiment is positive, with clients emphasizing the affordability and quality of service provided by Complete Call Solutions.Was this helpful?
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Richmond, Virginia (2) Bellevue, Washington (1) Richmond Hill, Georgia (1) Indianapolis, Indiana (1) New York City, New York (1) Lodi, California (1) Loma Linda, California (1) Montgomery, Alabama (1) Brockton, Massachusetts (1) Englewood, Colorado (1) Athens, Georgia (1) Dover, Delaware (1) Chestnut Ridge, New York (1) Newton Falls, Ohio (1) Bisbee, Arizona (1) Elora, Tennessee (1)Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Philadelphia, PA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingSee all 6 projectsAnswerFront, a provider of Contact Center Services, excels in Customer Support and Telephonic Support, delivering comprehensive solutions such as 24/7 Call Handling and CRM integration. With a strong emphasis on quality, 100% of the reviews highlight their timely delivery and enhanced client satisfaction, resulting in significant improvements in customer interactions and operational efficiency.
2 of 2 Call Center Services reviews are 5 stars2 new reviews for Call Center Services in past 6 monthsLess than $10,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Call Center Services & Sales Outsourcing for Consulting Co
5.0 — AnswerFront provides ongoing sales outsourcing, customer support, and call center services for a consulting company. The team integrates their services with the client's CRM system to streamline Read moreWas this helpful?
Industry Experience
AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.
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Advertising & marketing Human Resources Business services Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.Was this helpful?
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$1,000+Undisclosed10 - 49Northglenn, CO
Services provided
50% Direct Marketing50% Sales OutsourcingSee all 13 projectsInboxxia is a lead generation and email marketing company, renowned for its high-quality, result-driven services. Across reviews, 100% of clients highlight the effective communication and impressive quality of leads, with no notable areas for improvement mentioned. Clients frequently praise Inboxxia for its professionalism, reliability, and the ability to deliver measurable outcomes that exceed expectations.
Reviews mention Exceptional performance
Clients have expressed exceptional satisfaction with Zero Risk Growth's performance, highlighting their impeccable project management and timely delivery. One client noted their impressive communication skills and strategic insights, stating, 'They write brilliantly and deliver on time.' Additionally, measurable outcomes, such as improved conversion rates from 1.7% to 2.6%, underscore their effectiveness. Overall, the sentiment reflects a strong alignment with client goals and a commitment to excellence.-
Email Marketing Services for AI-Powered Video Platform
5.0 Dec 5, 2023Project management is impeccable. We do not micromanage. They manage their own time and deliver a weekly report. They write brilliantly- deliver on time and never set unachievable expectations. They are also great to strategize with.
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Industry Experience
Zero Risk Growth has demonstrated expertise across multiple industries including Advertising & Marketing, Financial Services, Energy & Natural Resources, Information Technology, Real Estate, Education, and Arts & Entertainment. Feedback highlights their strengths in lead generation, high-quality client engagement, and effective communication. Clients commend their ability to deliver results quickly and adaptively, particularly emphasized in the advertising sector. Overall sentiment indicates a strong fit for clients seeking robust lead generation and marketing strategies across these sectors.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Energy & natural resources Arts, entertainment & music Information technology Real estate Other industries Education Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Inboxxia for their excellent value for money, highlighting that their pricing aligns well with budgets while delivering high-quality leads and measurable outcomes. For instance, one client noted the 'good value for cost' and 'great quality' of leads generated, while another emphasized their ability to produce substantial sales for clients. Overall, the sentiment reflects satisfaction with the company's cost-effectiveness and the quality of services provided.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49San Francisco, CA
Services provided
80% Sales Outsourcing10% IT Strategy Consulting10% RecruitingSee all 5 projectsLead Generation Hubs is a lead generation and outbound sales agency that consistently delivers comprehensive prospecting, outreach, and pipeline development services. Over 90% of feedback highlights their professionalism, timely delivery, and effective hands-on approach. Clients commend their alignment with company values and ability to generate significant pipelines, with 80% noting increased meetings and a well-defined ICP targeting strategy.
Reviews mention Professional
The overall sentiment regarding professionalism at Lead Generation Hubs is highly positive. Clients noted their friendly and helpful demeanor, emphasizing their commitment to timely delivery and effective communication through various channels. One client specifically highlighted their professionalism, stating, 'Lead Generation Hubs is very friendly, professional, and helpful.' This reinforces the perception of a reliable and competent partner in project management and execution.-
Market Strategy for Career Preparation Platform
4.5 May 20, 2026Lead Generation Hubs is very friendly, professional, and helpful.
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4 of 5 reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the last six months, Lead Generation Hubs has received overwhelmingly positive feedback from clients, highlighting their effective lead generation and outbound sales strategies. Notably, nSpire AI reported over $25,000 in closed deals and significant pipeline growth, while Sellible praised the creation of a $250,000 pipeline and effective communication. Clients consistently noted the team's professionalism, timely delivery, and hands-on approach, with several stating that Lead Generation Hubs exceeded their expectations. Overall, sentiment is highly favorable.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Lead Generation Hubs for their exceptional value relative to cost. One CEO noted their 'good value for cost' and a combination of impressive talent and hands-on approach. Another mentioned that their pricing fit within budget while aligning with company values. Overall, the sentiment is overwhelmingly positive, with clients reporting significant ROI, such as a $250,000 pipeline and numerous booked meetings, indicating strong satisfaction with the services provided.Was this helpful?
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$1,000+< $25 / hr50 - 249Fort Lauderdale, FL
Services provided
15% Call Center Services50% Customer Service Outsourcing10% Back Office Outsourcing +3 services10% IT Managed Services10% IT Staff Augmentation5% Business ConsultingSee all 5 projectsEvateck is a professional Contact Center Services provider specializing in Customer Support Services, including inbound call center and telephonic support. Reviews indicate a highly personalized approach and expert handling of customer queries, with a 100% positive feedback rate highlighting their tailored strategies, reduced response times, and improved customer satisfaction. Their flexibility and alignment with client values are particularly noted.
2 of 2 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 2 ReviewsCall Center Services PROJECT HIGHLIGHT
Customer Support for Ammunition Manufacturing Company
5.0 — Evateck provides customer support services for an ammunition manufacturing company. They manage all incoming customer queries, ensure timely responses, and resolve issues. Read moreWas this helpful?
Industry Experience
Evateck has demonstrated expertise across multiple industries including Dental, Manufacturing, Advertising & Marketing, and other sectors. Feedback highlights their strengths in customer support, responsiveness, and effective communication strategies, leading to improved customer satisfaction and retention. While they excel in diverse fields, potential clients in the Dental and Manufacturing sectors may find the most aligned services, given the specific needs expressed. Overall, client sentiment is highly positive, reflecting Evateck’s adaptability and value-driven approach.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Dental IT Services ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, Evateck is perceived as providing excellent value for money, with multiple clients highlighting that their pricing fits within budget while delivering quality services. For instance, one client noted, 'Good value for cost,' emphasizing satisfaction with the pricing relative to the results achieved. Another remarked on significant cost savings and decreased response times, indicating effective resource management. The general sentiment reflects a strong appreciation for Evateck's cost-effectiveness and alignment with client needs.Was this helpful?
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Undisclosed$100 - $149 / hr50 - 249Ann Arbor, MI
Services provided
15% Call Center Services30% Cloud Consulting & SI20% Cybersecurity +2 services20% IT Managed Services15% IT Strategy ConsultingSee all 3 projectsOTAVA® is a comprehensive IT solutions provider offering services in infrastructure management, cloud solutions, and IT support. The company is widely praised for its responsive service and ability to integrate seamlessly with clients' IT operations, with 100% of reviewers highlighting their effective problem-solving and support capabilities. Some growth-related challenges were noted, but overall, clients express high satisfaction with the personalized attention and reliability provided by OTAVA®.
Reviews mention Exceptional performance
OTAVA® has received exceptional feedback for their outstanding performance in IT support. Clients commend their rapid response times, with one client noting they were restored within an hour after a data breach. Their proactive approach is highlighted, as they continuously offer beneficial solutions without prompting. The seamless, 'plug and play' integration of services has left clients grateful, emphasizing their reliability and commitment to client satisfaction.-
Cloud Management & IT Services for Nonprofit Organization
5.0 Jan 6, 2021It’s truly like a plug and play process; we plug it in, it’s good to go, and we don’t have to do anything. They handle the problem and they fix whatever is needed to be fixed. NewCloud Networks has been responsive and they never laugh at our silly questions. It doesn’t matter what time of the day it is, they always have someone on call. Until they do that, we can’t access the system and they’ve always gotten it done in a timely manner.
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Industry Experience
OTAVA® has effectively supported diverse industries such as healthcare, food service, and construction. Clients commend their expertise in managing IT infrastructure, ensuring system stability, and providing responsive support. The nonprofit sector highlighted the provider's role in maintaining operational continuity, while the construction industry appreciated their capacity for scalable solutions. Overall sentiment indicates a strong trust in OTAVA® for reliable IT services, particularly in environments requiring consistent uptime and tailored technological solutions.
Read All ReviewsSelect Industry to see insights
Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive OTAVA® as offering substantial value for money, with several reviews highlighting that the company's services are a significant investment but yield critical operational support. One client noted, "They’re our second highest expenditure every month," yet emphasized the importance of their role in maintaining stability and security. Another remarked on the ease of integration and responsiveness, stating, "It’s truly like a plug and play process." Overall, clients appreciate the quality of service relative to the costs incurred.Was this helpful?
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Undisclosed< $25 / hr50 - 249Portland, OR
Services provided
40% Call Center Services30% Customer Service Outsourcing30% Sales OutsourcingSee all 4 projectsHelloSells is a company specializing in Contact Center Services, providing solutions such as Inbound Call Center, Customer Support Services, and Call Handling. Across their reviews, 100% of clients have praised their professional service, citing prompt communication and effective integration with client systems. Their flexibility in addressing specific client needs and cost-effectiveness are consistently highlighted, making them a reliable partner for telephonic support.
4 of 4 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 4 ReviewsCall Center Services PROJECT HIGHLIGHT
Virtual Answering Services for Financial Services Co
5.0 — HelloSells provides virtual answering services to prevent unanswered client calls for a financial solutions company. They integrated services with a CRM, offer technical tutorials, and manage IT Read moreWas this helpful?
Industry Experience
HelloSells has received positive feedback across various industries, including financial services, moving services, medical diagnostics, and arts & entertainment. Clients highlight their expertise in enhancing communication, seamless integration with existing systems, and responsiveness. Reviews indicate strong performance in managing customer interactions, leading to increased sales conversions and operational efficiency. Overall, the sentiment is highly favorable, particularly for businesses needing reliable call handling and customer service support.
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Financial services Other Industry Healthcare Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelloSells' competitive pricing and exceptional value for money. One client noted spending under $1,000 with significant ROI, while another emphasized their reasonable $99 monthly fee for extensive service. A plumbing dispatcher praised their lower rates compared to competitors, expressing satisfaction with both the service and cost. Overall, feedback indicates that HelloSells delivers high-quality services at affordable prices, making them a valuable partner for businesses.Was this helpful?
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UndisclosedUndisclosed50 - 249Marina del Rey, CA
Services provided
10% Call Center Services70% Sales Outsourcing10% Back Office Outsourcing +1 service10% Customer Service OutsourcingSee all 5 projectsXync Inc. is a company specializing in Contact Center Services, including telephonic support and customer care services, highly praised for its responsive project management and consistent delivery. Approximately 90% of feedback reflects satisfaction with their approach, particularly in lead generation and social media marketing efforts, though some suggest enhancements in lead follow-up consistency.
2 of 3 Call Center Services reviews are 5 stars$10,000 – $49,000 avg. project costRead 3 ReviewsCall Center Services PROJECT HIGHLIGHT
Email Marketing, SMM & Cold Calling for Asset Mgmt Firm
5.0 — An asset management firm has hired Xync Inc. for email marketing and SMM services. The team expands the client's sales activities through email and social media efforts, followed by cold calls to Read moreWas this helpful?
Industry Experience
Xync Inc. has demonstrated strong expertise across various sectors including Financial Services, Software, and Education. Clients commend their effective lead generation, particularly through social media and personalized outreach. The overall sentiment is positive, highlighting strengths in project management, timely delivery, and a collaborative approach. Notably, in Financial Services, they facilitated valuable client introductions, while in Software, they successfully nurtured leads to contracts. Their adaptability makes them a suitable partner for diverse industries.
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Healthcare Software IT Services Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Xync Inc. for their excellent value for money, with specific feedback highlighting that their pricing fits within budget constraints while delivering high-quality services. One client noted, 'Good value for cost,' while another emphasized that Xync's creative work was comparable to that of higher-priced agencies. Overall, the sentiment is positive, with clients appreciating the cost-effectiveness alongside the proactive and attentive service provided.Was this helpful?
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UndisclosedUndisclosed50 - 249San Antonio, TX
Services provided
70% Call Center Services30% Customer Service OutsourcingSee all 1 projectsTAS United is a Contact Center Services provider specializing in Customer Support Services and Call Handling. According to reviews, 100% of clients praised their dependability and communication, highlighting their effectiveness in reducing internal workload. Initial challenges with script clarity were swiftly addressed, showcasing their responsive and adaptable service approach.
1 of 1 Call Center Services reviews are 5 starsLess than $10,000 avg. project costRead 1 ReviewCall Center Services PROJECT HIGHLIGHT
Call Center Services for Biomedical Company
5.0 — A biomedical company hired TAS United for call center services. The team supported the client's 24/7 operation, took over of their employees after 5:00 PM, during weekends, and holidays. Read moreWas this helpful?
Industry Experience
TAS United has demonstrated significant expertise in the healthcare sector, particularly with biomedical companies. Clients emphasize their reliability, effective communication, and the ability to alleviate operational burdens, particularly in providing after-hours support. The overall sentiment is positive, highlighting TAS United's impact in improving employee care and operational efficiency. This provider is well-suited for organizations seeking dependable support in healthcare-related environments.
Read All ReviewsSelect Industry to see insights
HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with TAS United's affordability and value for money, noting their reputation and proximity as key factors in the selection process. One client highlighted that the company significantly reduced the workload on their occupational nursing staff while providing essential after-hours support. Overall, the sentiment is positive, emphasizing dependable service and effective communication, which contribute to the perceived cost-effectiveness of their offerings.Was this helpful?
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Best US Call Center Agencies
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$1,000+< $25 / hr50 - 249Denver, CO
Ability to deliver
40/40.020/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr250 - 999San Francisco, CA
Ability to deliver
39.8/40.019.8/20 Reviews10/10 Clients & Experience10/10 Market PresenceService focus
10% Call Center Services70% Sales Outsourcing20% Other -
$1,000+$25 - $49 / hr50 - 249Laguna Beach, CA
Ability to deliver
39.5/40.020/20 Reviews10/10 Clients & Experience9.5/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
30% Call Center Services70% Other -
$1,000+$100 - $149 / hr250 - 999St. Louis, MO
Ability to deliver
38.5/40.018.8/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$1,000+< $25 / hr50 - 249Las Vegas, NV
Ability to deliver
38.5/40.019.6/20 Reviews9.8/10 Clients & Experience9.1/10 Market PresenceService focus
10% Call Center Services75% Sales Outsourcing15% Other -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37.8/40.018.2/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
10% Call Center Services80% Sales Outsourcing10% Other -
$1,000+< $25 / hr1,000 - 9,999Chicago, IL
Ability to deliver
37.3/40.018.4/20 Reviews9.4/10 Clients & Experience9.5/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$1,000+< $25 / hr250 - 999Portland, OR
Ability to deliver
39.4/40.019.6/20 Reviews10/10 Clients & Experience9.8/10 Market PresenceService focus
10% Call Center Services10% Sales Outsourcing80% Other -
$1,000+$25 - $49 / hr250 - 999Orlando, FL
Ability to deliver
35.3/40.016.2/20 Reviews10/10 Clients & Experience9.1/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+$25 - $49 / hr250 - 999Simi Valley, CA
Ability to deliver
35.2/40.015.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
70% Sales Outsourcing30% Other -
$1,000+< $25 / hr50 - 249Chicago, IL
Ability to deliver
35/40.016.2/20 Reviews9.5/10 Clients & Experience9.3/10 Market PresenceService focus
45% Call Center Services15% Sales Outsourcing40% Other -
$5,000+< $25 / hr1,000 - 9,999Lexington, KY
Ability to deliver
36.7/40.017/20 Reviews10/10 Clients & Experience9.7/10 Market PresenceService focus
20% Call Center Services80% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
30% Call Center Services70% Other -
UndisclosedUndisclosed1,000 - 9,999Los Angeles, CA
Ability to deliver
34.1/40.016.6/20 Reviews10/10 Clients & Experience7.5/10 Market PresenceService focus
10% Call Center Services60% Sales Outsourcing30% Other -
Undisclosed< $25 / hr50 - 249Jackson, MI
Ability to deliver
34.1/40.017.4/20 Reviews8.4/10 Clients & Experience8.2/10 Market PresenceService focus
100% Call Center Services -
$5,000+$25 - $49 / hr50 - 249Austin, TX
Ability to deliver
34/40.017.2/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
25% Call Center Services25% Sales Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Scottsdale, AZ
Ability to deliver
33.9/40.015.8/20 Reviews9.7/10 Clients & Experience8.5/10 Market PresenceService focus
50% Call Center Services50% Other -
$10,000+< $25 / hr250 - 999Overland Park, KS
Ability to deliver
34.8/40.018/20 Reviews8.2/10 Clients & Experience8.6/10 Market PresenceService focus
20% Call Center Services10% Sales Outsourcing70% Other -
$5,000+$25 - $49 / hr250 - 999Home, KS
Ability to deliver
33.8/40.016.4/20 Reviews9.2/10 Clients & Experience8.2/10 Market PresenceService focus
35% Call Center Services25% Sales Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Berkeley, CA
Ability to deliver
35.4/40.017.4/20 Reviews9.2/10 Clients & Experience8.8/10 Market PresenceService focus
20% Call Center Services20% Sales Outsourcing60% Other -
$5,000+Undisclosed250 - 999Austin, TX
Ability to deliver
33.4/40.018/20 Reviews7.1/10 Clients & Experience8.3/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$1,000+$50 - $99 / hr50 - 249Farmington, CT
Ability to deliver
33.2/40.015.2/20 Reviews8.3/10 Clients & Experience9.7/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+Undisclosed250 - 999Nashville, TN
Ability to deliver
33.1/40.015/20 Reviews8.4/10 Clients & Experience9.7/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$1,000+$25 - $49 / hr10 - 49Los Angeles, CA
Ability to deliver
34.6/40.016.6/20 Reviews9.4/10 Clients & Experience8.7/10 Market PresenceService focus
10% Call Center Services40% Sales Outsourcing50% Other -
$1,000+< $25 / hr250 - 999Afton, WY
Ability to deliver
35.2/40.018.6/20 Reviews7.1/10 Clients & Experience9.5/10 Market PresenceService focus
25% Call Center Services75% Other -
$5,000+$100 - $149 / hr10 - 49Dover, DE
Ability to deliver
32.8/40.018.2/20 Reviews10/10 Clients & Experience4.6/10 Market PresenceService focus
60% Sales Outsourcing40% Other -
$25,000+Undisclosed1,000 - 9,999Ogden, UT
Ability to deliver
32.7/40.016.2/20 Reviews9.7/10 Clients & Experience6.8/10 Market PresenceService focus
75% Sales Outsourcing25% Other -
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
32.6/40.018.4/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
100% Sales Outsourcing -
$1,000+$100 - $149 / hr10 - 49Plano, TX
Ability to deliver
32.6/40.017.4/20 Reviews9.5/10 Clients & Experience5.8/10 Market PresenceService focus
60% Sales Outsourcing40% Other
Latest Call Centers Articles
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How to Build a Budget for Call Center Services [With Template]
Call center costs can add up over time, so it’s important that companies establish a thorough budget plan before outsourcing.
Guide to Call Center Outsourcing
Call center outsourcing is when a company hires a BPO service provider to handle inbound or outbound calls.
U.S. Call Center FAQs
U.S. agencies align with domestic time zones, customer expectations, and regulatory requirements. If you operate in regulated sectors, U.S. providers are more likely to offer HIPAA-ready workflows, PCI DSS–compliant payment handling, and TCPA-aware dialing practices. By partnering with these dedicated firms, you’ll also unlock:
- Accent-neutral, English-first support with strong bilingual (English–Spanish) coverage
- Faster IT/security reviews and data residency within the U.S.
- Local QA and coaching across hubs like Dallas–Fort Worth, Phoenix, Tampa, and Atlanta
For brands competing on customer experience, a U.S.-based partner can lift CSAT, reduce handle time, and preserve brand equity across high-stakes touchpoints.
Pricing depends on variables like channel mix, specialization, and SLAs. On Clutch, most call center firms in America charge:
- Hourly per agent: $25 – $65+ for general inbound; $35 – $75+ for sales/technical roles
- Per-minute (inbound): $0.75 – $1.50+ with tiered volume discounts
- Monthly retainers: $5,000 – $25,000+ for dedicated teams
- Setup/onboarding: $1,000 – $10,000 for scripts, integrations, and training
In addition, costs usually rise with compliance, complex integrations, senior QA, and 24/7 coverage. Make sure to ask for transparent rate cards, pass-through platform fees, and a pilot to validate efficiency before scaling.
- Healthcare and insurance (HIPAA-ready scheduling, prior auth, claims)
- Financial services and fintech (KYC, collections within TCPA/FDCPA)
- E-commerce and retail (order management, returns, cross-sell)
- SaaS and technology (Tier 1/2 support, IT help desk, onboarding)
- Logistics and travel (dispatch, rebooking, customer updates)
- Education and public sector (admissions, learner support, citizen services)
Many U.S.-based call centers offer bilingual teams for national coverage and seasonal surge programs for retail and tax peaks.
Start by outlining your project’s specific goals and constraints. Then, go to Clutch to find trusted firms and evaluate them on:
- Compliance posture – TCPA, HIPAA, PCI DSS, SOC 2; data retention and call recording policies
- Vertical experience – Proven playbooks and QA rubrics for your industry
- Tech stack – Native integrations with your CRM, help desk, WFM, QA, analytics
- Staffing model – Dedicated vs. shared agents, supervisor ratios, training depth, attrition
- Reporting – Real-time dashboards, QA sampling cadence, coaching loops, BI exports
- Scalability – Surge support, disaster recovery, and multi-site redundancy
Remember to clarify SLAs early and align incentives (e.g., quality-weighted performance bonuses) to protect customer experience.
- Guaranteed CSAT or sales metrics without discovery or a pilot
- Vague reports, no access to dashboards, or limited call recordings
- Weak understanding of TCPA, HIPAA, PCI, or state privacy laws (e.g., CCPA)
- High agent churn, thin supervisor coverage, or generic training
- One-size-fits-all pricing with hidden fees for after-hours or bilingual support
- Overreliance on scripts, minimal QA calibration, or poor change management
- No clear disaster recovery plan or multi-site redundancy for continuity
Many firms will vie to catch your attention; make sure to keep a close eye out for these warning signs.
Get matched with the 5 best-fit agencies for your project—in 4 minutes or less.