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AnswerConnect

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People-Powered Answering Services

Voted #1 Answering Service in 2026 by Forbes, AnswerConnect helps you grow your business by making sure you never miss a chance to connect.

No bots. No AI. Just real people creating real connections that win customers and build loyalty.

We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re always there when it matters most.

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    1,000 - 9,999
  • Locations
    Portland, OR
  • Year founded
    Founded 2002

2 Locations

  • Portland , OR
  • Edinburgh , Scotland

Service Lines
Call Center Services
70%
Sales Outsourcing
30%
Select Focus Area
Inbound Services
Answering services
57%
Virtual receptionist
29%
Inbound appointment scheduling
14%
Sales Outsourcing
B2B Lead Generation
67%
B2B Appointment Setting
33%
Industries
Advertising & marketing
5%
Automotive
5%
Business services
5%
Construction
5%
Consumer products & services
5%
Contracting
5%
Financial services
5%
Food & Beverage
5%
Franchises
5%
HVAC
5%
Home Services
5%
Hospitality & leisure
5%
Information technology
5%
Legal
5%
Medical
5%
Other industries
5%
Real estate
5%
Retail
5%
Telecommunications
5%
eCommerce
5%
Clients
Small Business (<$10M)
70%
Midmarket ($10M - $1B)
30%

Pricing Snapshot

Min. project size Undisclosed
Avg. hourly rate Undisclosed
Rating for cost 1.7 /5

What Clients Have Said

AnswerConnect offers competitive pricing with monthly plans starting around $289 and annual contracts ranging from $1,700 to $1,000,000+. Clients appreciate the value for cost, noting significant savings in time and labor, often exceeding $500 monthly.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 31 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Highly Rated Similar Providers

AnswerConnect Review Insights

Overall Review Rating

4.6
  • Quality 1.8
  • Schedule 1.7
  • Cost 1.7
  • Willing to Refer 4.6

Top Mentions

Review Highlights

  • Cost-Effective Solutions

    AnswerConnect offers a cost-effective service, helping clients save on labor costs and providing good value for money. Clients appreciate the reasonable pricing structure and the financial savings achieved monthly.

  • Room for Improvement in Deals

    While largely satisfied, some clients suggest that AnswerConnect could improve by offering more deals or promotions, which could enhance the perceived value of their services.

  • Positive Impact on Productivity

    Several clients report increased productivity due to AnswerConnect's services, allowing them to prioritize tasks better and handle calls without investing in additional staff, leading to saved time and resources.

  • Efficient Project Management

    Clients commend AnswerConnect for their efficient project management and punctuality. They maintain clear and responsive communication through virtual meetings, emails, and messaging apps, ensuring smooth project execution.

  • Reliable and Quick Response

    AnswerConnect's reliability and quick response time are frequently highlighted as strengths, with clients appreciating the prompt handling of calls and inquiries, ensuring customer needs are met efficiently.

  • Flexible Script Customization

    Clients value the flexibility AnswerConnect offers in customizing call scripts to meet specific business needs. This adaptability enhances the client experience and ensures alignment with business objectives.

AnswerConnect Reviews

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Services
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Industry
Location

High Volume Customer Support for IT Company

  • Call Center Services
  • $50,000 to $199,999
  • Jan. 2013 - Ongoing
5.0
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
5.0

"They have the ability to handle a high capacity of work."

Aug 12, 2017
CEO, IT Company
Anonymous
  • Information technology
  • Miami, Florida
  • 501-1,000 Employees
  • Survey Response

Customer Response Services for Small Manufacturer

  • Call Center Services
  • $200,000 to $999,999
  • Jan. 2015 - Ongoing
5.0
Quality
5.0
Schedule
4.5
Cost
4.0
Willing to Refer
5.0

"Their attention to the client is very fast and they offer services that are adapted to any needs."

Aug 12, 2017
VP of Legal, Small Manufacturer
Anonymous
  • Manufacturing
  • Farmingdale, New York
  • 5,001-10,000 Employees
  • Survey Response

Reliable, Consistent and Excellent Service

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"They are reliable and consistently provide excellent service."

Jun 22, 2017
President, Customer Service
Anonymous
  • Real estate
  • Charlotte, North Carolina
  • 51-200 Employees
  • Survey Response

Easy to Use and Helped Grow our Business

  • Call Center Services
  • Less than $10,000
4.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.0

"Answer Connect provided us with great connection and rate."

Jun 22, 2017
Senior Manager, IT
Anonymous
  • Other industries
  • Chandler, Arizona
  • 51-200 Employees
  • Survey Response

Answer Connect Frees Up Employee's Time

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.5

"We were able to free up our employees’ time for them to complete other tasks."

Jun 22, 2017
Director, IT
Anonymous
  • Other industries
  • Vacaville, California
  • 1,001-5,000 Employees
  • Survey Response

Convenient and Beneficial Service

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"Answer Connect is more convenient and it is a lot better to use and more beneficial."

Jun 22, 2017
Manager, Other
Anonymous
  • Other industries
  • New Mexico, United States
  • 10,001+ Employees
  • Survey Response

Healthcare Company Loves Answer Connect's Services

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.5

"We get so much feedback and clarity in our calls."

Jun 22, 2017
Senior Manager, IT
Anonymous
  • Other industries
  • Owensboro, Kentucky
  • 10,001+ Employees
  • Survey Response

Effective Answering Service Solution

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"Easy to train, easy to understand."

Jun 22, 2017
Manager, IT
Anonymous
  • Other industries
  • Maitland, Florida
  • 1,001-5,000 Employees
  • Survey Response

Wide Range of Service For Transportation Company

  • Call Center Services
  • Less than $10,000
5.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
5.0

"The entire staff we work with loves the service."

Jun 22, 2017
Senior Manager, Administration
Anonymous
  • Other industries
  • Sunnyvale, California
  • 51-200 Employees
  • Survey Response

Good Pricing for Live Answering and 24/7

  • Call Center Services
  • Less than $10,000
3.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
3.5

"It makes it easier to get in touch with our clients."

Jun 22, 2017
Manager, Customer Service
Anonymous
  • Business services
  • Chicago, Illinois
  • 1,001-5,000 Employees
  • Survey Response

Showing 11-20 of 32 Reviews

Locations (2)

1033 SE Main St Portland, OR, United States 97214

201 - 250

Contact AnswerConnect

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