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AnswerConnect

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People-Powered Answering Services

Voted #1 Answering Service in 2026 by Forbes, AnswerConnect helps you grow your business by making sure you never miss a chance to connect.

No bots. No AI. Just real people creating real connections that win customers and build loyalty.

We answer calls, book appointments, qualify leads, and handle customer questions, 24/7 – so you’re always there when it matters most.

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    1,000 - 9,999
  • Locations
    Portland, OR
  • Year founded
    Founded 2002

2 Locations

  • Portland , OR
  • Edinburgh , Scotland

Service Lines
Call Center Services
70%
Sales Outsourcing
30%
Select Focus Area
Inbound Services
Answering services
57%
Virtual receptionist
29%
Inbound appointment scheduling
14%
Sales Outsourcing
B2B Lead Generation
67%
B2B Appointment Setting
33%
Industries
Advertising & marketing
5%
Automotive
5%
Business services
5%
Construction
5%
Consumer products & services
5%
Contracting
5%
Financial services
5%
Food & Beverage
5%
Franchises
5%
HVAC
5%
Home Services
5%
Hospitality & leisure
5%
Information technology
5%
Legal
5%
Medical
5%
Other industries
5%
Real estate
5%
Retail
5%
Telecommunications
5%
eCommerce
5%
Clients
Small Business (<$10M)
70%
Midmarket ($10M - $1B)
30%

Pricing Snapshot

Min. project size Undisclosed
Avg. hourly rate Undisclosed
Rating for cost 1.7 /5

What Clients Have Said

AnswerConnect offers competitive pricing with monthly plans starting around $289 and annual contracts ranging from $1,700 to $1,000,000+. Clients appreciate the value for cost, noting significant savings in time and labor, often exceeding $500 monthly.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 31 reviews
< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000
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Highly Rated Similar Providers

AnswerConnect Review Insights

Overall Review Rating

4.6
  • Quality 1.8
  • Schedule 1.7
  • Cost 1.7
  • Willing to Refer 4.6

Top Mentions

Review Highlights

  • Room for Improvement in Deals

    While largely satisfied, some clients suggest that AnswerConnect could improve by offering more deals or promotions, which could enhance the perceived value of their services.

  • Positive Impact on Productivity

    Several clients report increased productivity due to AnswerConnect's services, allowing them to prioritize tasks better and handle calls without investing in additional staff, leading to saved time and resources.

  • Reliable and Quick Response

    AnswerConnect's reliability and quick response time are frequently highlighted as strengths, with clients appreciating the prompt handling of calls and inquiries, ensuring customer needs are met efficiently.

  • Exceptional Customer Service

    AnswerConnect is praised for its exceptional customer service, with clients highlighting their personalized, custom solutions and the ability to handle calls effectively. The service contributes to strong customer satisfaction and loyalty.

  • Strong Lead Qualification

    Clients benefit from AnswerConnect's lead qualification services, which aid in generating warm leads and facilitating timely escalations, contributing to successful client engagements and business growth.

  • Varied Service Offerings

    AnswerConnect provides a range of services, including message taking, appointment setting, and lead captures. Clients appreciate the comprehensive service coverage, which supports diverse business needs.

AnswerConnect Reviews

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Answer Connect is a Good Tool

  • Call Center Services
  • Less than $10,000
4.5
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
3.0

"Answer Connect is simple and easy."

Jun 22, 2017
Associate, IT
Anonymous
  • Advertising & marketing
  • Sacramento, California
  • 1-10 Employees
  • Survey Response

Remarkable Answering Service

  • Call Center Services
  • Less than $10,000
3.0
Quality
n/a
Schedule
n/a
Cost
n/a
Willing to Refer
4.0

"They have done a remarkable job that makes me say I would recommend them."

Jun 22, 2017
Manager, IT
Anonymous
  • Information technology
  • Island Park, New York
  • 51-200 Employees
  • Survey Response

Showing 31-32 of 32 Reviews

Locations (2)

1033 SE Main St Portland, OR, United States 97214

201 - 250

Contact AnswerConnect

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