We Book the Meetings, You Close the Deal

We are leader in Appointment Setting an award-winning Appointment Setting agency. We've booked 50,000+ Appointments and produced over $267M in pipeline value!

We are a powerhouse team that takes the headache out of prospecting by booking qualified, high-intent sales appointments for businesses.

We don’t just generate leads—we deliver sales-ready conversations straight to your calendar.

Min project size
$1,000+
Hourly rate
Undisclosed
Employees
1,000 - 9,999
Locations
Auckland, New Zealand
Year founded
Founded 2010
Languages
Timezones

No have been added yet...

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate Undisclosed

Rating for cost 4.9 /5

What Clients Have Said

Appointment Setter Online offers competitive pricing with client investments ranging from $5,000 to over $350,000. Clients appreciate good value for cost, effective communication, and consistent results, indicating a strong return on investment. Their services are described as cost-effective and flexible, fitting various business sizes.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 33 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Contact Center Services Packages

starting at $1,000/month

Customer Support Outsourcing Packages

starting at $1,000/month

Sales Team Augmentation Packages

starting at $900/month

Appointment Setter Online Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 4.9
Willing to Refer 5.0

Top Mentions

Review Highlights

High-Quality Communication

Clients valued the high-quality communication from Appointment Setter Online, which facilitated effective collaboration. The team utilized various platforms like Slack, WhatsApp, and email for seamless interaction.
Need for Detailed Reporting

Some clients suggested improvements in the granularity of reporting, particularly regarding lead quality and outcome trends, to better plan future campaigns and track ROI.
Cost-Effective Solutions

Many clients highlighted Appointment Setter Online's services as providing good value for money. They offered competitive pricing while delivering results that met or exceeded client expectations.
Effective Appointment Setting

Appointment Setter Online consistently increased appointment bookings across various industries, from education to repair services. Clients noted higher conversion rates and enhanced customer engagement. Their ability to swiftly schedule and confirm meetings was praised.
Impressive Sales Impact

The company notably increased sales for clients, with some reporting up to a 70% increase. Their appointment setting and closing services proved effective in boosting client revenue and sales pipelines.
Professionalism and Consistency

Clients consistently praised the professionalism and reliability of Appointment Setter Online. The team was noted for their courteous interactions and consistent delivery of promised results, fostering trust and satisfaction.

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Appointment Setter Online Reviews

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Call Center Services Customer Service Outsourcing Sales Outsourcing
$200,000 to $999,999
Dec. 2020 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They have good agents, and I’m still using their services."

Jun 9, 2025

Owner, Optimized Resume

Steve Perez

Other industries
New York City, New York
201-500 Employees
Phone Interview
Verified

A resume company has hired Appointment Setter Online to manage their calls, chats, and emails. The team has also made outbound calls and answered the inquiries. Currently, they answer calls in the evenings.

Appointment Setter Online has been able to convert more than 90% of the leads they've received. The team is within the client's price range and has delivered more than expected. Appointment Setter Online communicates via Slack to coordinate with the client and have meetings with them.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Optimized Resume, a resume writing company. We do ATS-optimized resumes designed to pass the application tracking system. We were one of the best services during COVID for optimized resumes and still are throughout all the states of the US.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Appointment Setter Online?

During COVID, our office was closed, and we saw a hike in the orders of the resumes. Most people were looking for remote jobs, so we hired Appointment Setter Online to answer the incoming calls and chats.

SOLUTION

What was the scope of their involvement?

We provide a free resume review whenever someone comes to our website. They can submit the resume, and we will call them to give them a detailed review of it. During our initial engagement with them, Appointment Setter Online was responsible for calling the customers and giving them the detailed points of what needed to be done. Then, they either closed that resume order over the phone or scheduled the final call with the writer.

At that time, we had around 15 writers, and they were all fully booked, so we needed extra help. Appointment Setter Online also helped us manage the incoming calls and chats. They were doing everything except the resume editing. They managed all the calls, chats, and emails for the business.

Sometimes, they had to make outbound calls. They called previous customers who submitted the form and never got a chance to speak with them. The team handled all the inquiries for our resume writing, cover letter writing, and LinkedIn profile optimization services.

For the calls, we used RingCentral, and for the management, we used GoHighLevel. We still use them for our answering services. After 5 p.m., our calls go to their office, and they have two people who answer those calls, chats, and emails.

What is the team composition?

During our main engagement, we hired around 13 people to take and answer calls. We also hired two closers to close inquiries when needed. We currently worked with two teammates.

How did you come to work with Appointment Setter Online?

They were referred by someone.

How much have you invested with them?

We've spent around $350,000.

What is the status of this engagement?

We worked with them from December 2020 to February 2023. After that, our office opened, so we were able to take it from there. We still use them for answering services.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

During our main engagement, we had in our CRM that if we received around 100 leads a day from ads, we needed to convert at least 90 of them into a closing call or sell the product on the initial form. If they received 100 leads, they had to close at least 30 of them. We needed to give the customers a call within a few seconds whenever a lead landed in. We didn’t accept anybody if we didn’t call the lead within 30 seconds.

Appointment Setter Online did well. We started with around three people and then scaled up to four. Resume writing is a different thing; it requires a lot of knowledge. I had to train the teammates and tell them the basics of resume writing. They learned quickly and were able to close more than 90% of leads. That was a big win for us, and I was satisfied with the team.

How did Appointment Setter Online perform from a project management standpoint?

We hired them on an hourly basis during our main engagement, so we paid them for the hours the agents worked and at the end of the week for whatever hours they consumed. They were within the price range.

We use Slack to communicate and have meetings with the team.

What did you find most impressive about them?

They have good agents, and I’m still using their services. They aren't pricey; they're within the price limit we set. Appointment Setter Online has been able to deliver the target more than I expected.

Are there any areas they could improve?

I don’t have anything to say about that. They've done everything well for me.

Do you have any advice for potential customers?

Appointment Setter Online is mainly focused on appointment setting. If you tell them to do something else, they’ll say yes, but they’re very good at appointment setting. They’re not greedy and never asked me to onboard any other services. They've strictly done appointment setting, and they did it well.

RATINGS

5.0

Back Office Outsourcing Customer Service Outsourcing Sales Outsourcing
$10,000 to $49,999
Aug. - Oct. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were responsive, adaptable, and open to feedback."

Dec 15, 2025

Owner, Bright Learners Academy

Steve hawk

Education
South - USA
11-50 Employees
Online Review
Verified

Appointment Setter Online offers appointment-setting services for an online education platform. The team reaches out to leads and potential clients through calls and messages to schedule appointments.

Appointment Setter Online successfully booked a steady stream of calls with interested parents, resulting in better lead qualification, increased conversion opportunities, and enhanced enrollment potential. The team was responsive, adaptable, and open to feedback. They had a structured process.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of Bright learners academy

Describe what your company does in a single sentence.

I run Bright Learners Academy, an online education business that offers structured learning programs and academic support for students.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appointment Setter Online to accomplish?

We hired Appointment Setter Online to help us book qualified appointments and calls with potential parents and students, improve lead follow-ups, and increase enrollment opportunities for our academy.

SOLUTION

How did you find Appointment Setter Online?

Online Search

Why did you select Appointment Setter Online over others?

High ratings
Good value for cost
Referred to me

How many teammates from Appointment Setter Online were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Reaching out to leads and potential clients through calls and messages
Qualifying leads and understanding their needs
Scheduling appointments and consultation calls on our calendar
Providing updates and feedback on appointment-setting activities

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A steady flow of scheduled calls with interested parents
Better lead qualification, which improved call quality
Higher conversion opportunities and increased enrollment potential
More time for our internal team to focus on teaching and strategy

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was well organized. Appointments were booked on time, communication was consistent, and deadlines were met. They kept us informed and maintained a structured process.

What was your primary form of communication with Appointment Setter Online?

Email or Messaging App

What did you find most impressive or unique about this company?

They were responsive, adaptable, and open to feedback. Whenever we needed changes in messaging or scheduling, their team adjusted quickly and aligned with our goals.

Are there any areas for improvement or something Appointment Setter Online could have done differently?

The overall experience was very positive. More detailed reporting on call outcomes could be helpful, but this is a minor improvement

RATINGS

5.0

Back Office Outsourcing Customer Service Outsourcing Sales Outsourcing
$10,000 to $49,999
Oct. - Nov. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their availability and flexibility made collaboration easy and efficient."

Dec 6, 2025

CEO, Royal City Appliance

Azad Nuar

Business services
West - USA
11-50 Employees
Online Review
Verified

Appointment Setter Online provided appointment-setting services for an appliance repair company. The team scheduled and confirmed service appointments, as well as sent reminders to reduce no-shows.

Appointment Setter Online's work increased the client's booking volume and reduced missed or dropped leads. The team maintained clear communication, provided regular status updates, and adhered to agreed workflows. Their responsiveness, adaptability, and flexibility were commendable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of royal city appliance

Describe what your company does in a single sentence.

From fridges to ovens, we provide fast, reliable repair solutions to ensure your business operations stay efficient and uninterrupted.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appointment Setter Online to accomplish?

We engaged Appointment Setter Online to manage our incoming service requests and customer appointments — specifically to increase the number of confirmed service calls, reduce missed leads, and streamline scheduling for our appliance repair business at Royal City Appliance.

SOLUTION

How did you find Appointment Setter Online?

Online Search

Why did you select Appointment Setter Online over others?

Great culture fit
Good value for cost
Referred to me

How many teammates from Appointment Setter Online were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scheduling and confirming service appointments, matching customers with appropriate technicians, and integrating bookings into our internal calendar / dispatch system

Sending confirmation messages and reminders to customers to reduce no-shows

Handling post-service follow-ups to confirm satisfaction and capture potential additional service opportunities or upsells (e.g. maintenance plans or part replacements)

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our booking volume increased noticeably: many more service calls were scheduled per week compared to when scheduling was managed manually.

We observed a reduction in missed or dropped leads: nearly every inbound inquiry was followed up and converted into a scheduled appointment.

Customer satisfaction improved, as clients appreciated prompt follow-ups and clear communication.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was smooth and professional. Appointment Setter Online maintained clear communication, provided regular status updates, and adhered to agreed workflows. Deliveries in terms of scheduling, confirmation, and reporting were timely and consistent.

What was your primary form of communication with Appointment Setter Online?

Email or Messaging App

What did you find most impressive or unique about this company?

They were responsive and adaptive: when we requested certain modifications (e.g. adding custom fields in the intake form to capture appliance model/serial number, or adjusting our scheduling rules), they implemented those changes promptly. Their availability and flexibility made collaboration easy and efficient

Are there any areas for improvement or something Appointment Setter Online could have done differently?

One area for improvement could be deeper integration support with our internal CRM or dispatch system — a tighter sync would reduce manual transfers and lower chances of human error. Also, having periodic performance reviews or summary reports (e.g. weekly or monthly) showing number of leads handled, conversion rate, no-shows, etc., would help us better track ROI and plan resources

RATINGS

5.0

Back Office Outsourcing Customer Service Outsourcing Sales Outsourcing
$10,000 to $49,999
June - Oct. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were responsive, flexible, and proactive."

Dec 6, 2025

Marketing Manager, Early Edge Consultancy

Zaur Jack

Nonprofit
West - USA
11-50 Employees
Online Review
Verified

Appointment Setter Online provided lead generation services for an early education company. The team identified and contacted potential leads, conducted initial qualification, and scheduled discovery calls.

Appointment Setter Online increased the number of booked appointments, qualified calls, and monthly revenue for the client. The team reduced the workload on the client's internal team and was responsive, flexible, and proactive. They also maintained clear communication and offered weekly updates.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of early edge consultancy

Describe what your company does in a single sentence.

Early Edge Consulting supports early childhood education centers with expertise in consultation, design, construction, financing, staff recruitment, licensing, and daycare management to create enriching learning environments for children.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appointment Setter Online to accomplish?

We hired Appointment Setter Online to handle our lead generation and appointment-setting needs. Our main objective was to fill our sales calendar with qualified prospects so our internal team could focus on consultations and strategy rather than cold outreach.

SOLUTION

How did you find Appointment Setter Online?

Online Search

Why did you select Appointment Setter Online over others?

Great culture fit
Good value for cost
Referred to me

How many teammates from Appointment Setter Online were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Appointment Setter Online managed the entire outbound outreach process, including:

Identifying and contacting potential leads
Conducting initial qualification
Scheduling discovery calls on our calendar
Managing reminders, confirmations, and follow-ups
Preparing weekly performance updates
They executed multi-channel outreach via email and calls and handled all communication until a lead was fully qualified and scheduled.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within the first month, we saw a meaningful increase in booked appointments averaging 12–15 qualified calls per week, significantly higher than our previous numbers. Our lead-to-call conversion improved, and our sales pipeline became more predictable. These results positively impacted our monthly revenue and reduced the workload on our internal team.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was smooth and organized. They delivered all tasks outreach, follow-ups, and scheduled calls on time and maintained clear communication. Weekly updates were consistently shared, and any adjustments to scripts or targeting criteria were handled promptly.

What was your primary form of communication with Appointment Setter Online?

Email or Messaging App

What did you find most impressive or unique about this company?

They were responsive, flexible, and proactive. If we needed changes in messaging, target niche, or qualification criteria, they adapted quickly. Their team stayed accessible and acted on feedback without delays.

Are there any areas for improvement or something Appointment Setter Online could have done differently?

The only improvement we would suggest is providing more granular reporting on lead quality trends and source breakdowns. This would help us plan our future campaigns more strategically. Overall, the experience was positive and exceeded expectations.

RATINGS

5.0

Call Center Services Customer Service Outsourcing
$10,000 to $49,999
Nov. 2024 - Mar. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They took the time to understand our nonprofit's purpose and tailored their outreach to align with our values."

Nov 29, 2025

Executive Director, Bridge To Home Org

Courtney Kanagi

Non-profit
West - USA
11-50 Employees
Online Review
Verified

Appointment Setter Online provided call center services for a nonprofit organization. The team handled end-to-end outreach, including contacting potential donors, scheduling meetings and follow-up calls.

Appointment Setter Online successfully helped the client increase their scheduled donor meetings by 50% and confirmed fundraising calls by 40%. The team provided weekly reports, communicated changes and updates quickly, and managed follow-ups efficiently. Their personable approach was commendable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Executive Director of Bridge To Home Org

Describe what your company does in a single sentence.

Bridge To Home Org is a non-profit organization dedicated to providing transitional housing and supportive services for individuals experiencing homelessness.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appointment Setter Online to accomplish?

We engaged Appointment Setter Online to improve our donor outreach and scheduling process — specifically to schedule regular fundraising calls and meetings with potential donors, and to streamline follow-ups so we could increase our outreach efficiency and donor conversion rate.

SOLUTION

How did you find Appointment Setter Online?

Online Search

Why did you select Appointment Setter Online over others?

High ratings
Good value for cost
Referred to me

How many teammates from Appointment Setter Online were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Appointment Setter Online handled end-to-end outreach: they researched and compiled a list of qualified prospects, contacted potential donors via email and phone, scheduled meetings and follow-up calls, and provided us with a weekly report of outreach activities and scheduled appointments. They also synced scheduling with our calendar system and ensured confirmations and reminders were sent to potential donors.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Within three months of starting, our scheduled donor-meetings per month increased by about 50%, compared to before the engagement. Also, the number of confirmed fundraising calls rose by 40%, and we observed a 25% increase in pledges from new donors — showing clear improvement in donor engagement and fundraising effectiveness.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was excellent. Appointment Setter Online delivered the weekly reports and meeting schedules on time, consistently. Communication was prompt — any changes or updates were shared with us quickly, and follow-ups were managed efficiently. All scheduled calls and meetings were arranged as committed.

What was your primary form of communication with Appointment Setter Online?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Appointment Setter Online was their ability to combine professionalism with genuine care for our mission. They didn’t just make calls; they took the time to understand our nonprofit’s purpose and tailored their outreach to align with our values. Their consistency, transparency, and the level of personalization they brought to every interaction felt unique compared to other agencies we’ve worked with. Their dedication to treating our donors with respect and warmth truly stood out.

Are there any areas for improvement or something Appointment Setter Online could have done differently?

If there’s room for improvement, it would be in providing more granular reporting

RATINGS

5.0

Call Center Services Sales Outsourcing
$10,000 to $49,999
July - Nov. 2025

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The most impressive thing about this company was their professionalism and consistency."

Nov 24, 2025

CEO, Jolly Appliance

Taras Zadorozhnyy

Consumer products & services
Niagara Falls, Ontario
11-50 Employees
Online Review
Verified

Appointment Setter Online provided outbound call services for an appliance repair company. The team handled customer outreach, follow-up calls, appointment scheduling, and generating qualified leads.

Appointment Setter Online's work increased the client's confirmed appointments, qualified leads, and conversion rate. The team brought in consistent new customers and improved the client's revenue and lead flow. Appointment Setter Online was professional, reliable, and easy to work with.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Jolly Appliance

Describe what your company does in a single sentence.

We offer comprehensive home appliance repair services to keep your household running smoothly. From fridge and dryer repairs to fixing washing machines, dishwashers, microwaves, and ovens, our expert technicians provide fast, reliable solutions for all your appliance needs

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Appointment Setter Online to accomplish?

We hired Appointment Setter Online to increase our appliance repair appointments by reaching more potential customers through outbound calling. Our goal was to get consistent, qualified bookings and a steady flow of leads.

SOLUTION

How did you find Appointment Setter Online?

Online Search

Why did you select Appointment Setter Online over others?

High ratings
Good value for cost

How many teammates from Appointment Setter Online were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included running a full outbound calling campaign for our appliance repair business. Their team handled customer outreach, follow-up calls, and appointment scheduling. Key deliverables included daily call activity, confirmed appointments, customer feedback reports, and regular updates on campaign performance. They were responsible for generating qualified leads and making sure each appointment was properly scheduled and verified.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw a clear increase in confirmed appointments, more qualified leads, and a higher conversion rate from calls to actual repair jobs. Our daily bookings went up, and the campaign brought consistent new customers. Overall, the outbound calling directly improved our revenue and lead flow.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was smooth and organized. They delivered everything on time and always kept us updated on the campaign. Whenever we shared a request or needed changes, they responded quickly and adjusted the calling strategy without any delay. Overall, they were reliable and easy to work with.

What was your primary form of communication with Appointment Setter Online?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive thing about this company was their professionalism and consistency. They understood our business quickly, delivered real results, and treated every call like it mattered. Their ability to bring in qualified appointments without wasting time made them stand out.

Are there any areas for improvement or something Appointment Setter Online could have done differently?

Everything went well, but they could improve by sharing slightly more detailed call reports. A bit more insight into customer feedback would help us plan future campaigns even better.

RATINGS

5.0

Call Center Services
$10,000 to $49,999
Jan. 2025 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"Appointment Setter Online's team has great communication skills and knows our product carefully."

Oct 30, 2025

Owner, Garage Repair Services Company

Anonymous

Construction
United States
1-10 Employees
Phone Interview
Verified

Appointment Setter Online provides appointment setting services for a garage repair services company. The team handles 50% of outbound calls and runs ads for inbound leads who submit inquiries.

Appointment Setter Online has increased the client's sales by 40%. The team is always available and never misses a call. Appointment Setter Online meets deadlines and stays on budget. The client communicates with the team via email, Zoom, and Slack.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of a garage repair services company. We handle door repairs and garage renovations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Appointment Setter Online?

We needed help gaining more audience and leads to increase our revenue and pipeline.

SOLUTION

What was the scope of their involvement?

Appointment Setter Online provides appointment setting services for us. The team handles 50% outbound calls and runs ads for inbound leads who submit inquiries. The team handles renovation inquiries and uses GoHighLevel, Aircall, and Google Sheets to manage the process.

What is the team composition?

We work with a manager and two appointment setters.

How did you come to work with Appointment Setter Online?

I found Appointment Setter Online on LinkedIn while searching for appointment setters to outsource. As a new company, we didn't have a big budget to hire someone locally. However, Appointment Setter Online offered an affordable price, so we went with them.

How much have you invested with them?

We’ve spent around $25,000.

What is the status of this engagement?

We started working with them in January 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Appointment Setter Online has increased our sales by 40%. The team is always available and never misses a call.

How did Appointment Setter Online perform from a project management standpoint?

Appointment Setter Online meets deadlines and stays on budget. We communicate via email, Zoom, and Slack.

What did you find most impressive about them?

Appointment Setter Online's team has great communication skills and knows our product carefully.

Are there any areas they could improve?

I don't think there's anything they can improve on.

Do you have any advice for potential customers?

I recommend Appointment Setter Online if you're a business owner looking to increase sales. The team is sales-hungry and always on time.

RATINGS

5.0

Accounting Call Center Services Sales Outsourcing
$10,000 to $49,999
Dec. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Appointment Setter Online is doing a fantastic job."

Sep 8, 2025

Founder, DPR Construction

Elliot Granger

Other industries
United States
1-10 Employees
Phone Interview
Verified

Appointment Setter Online provides call center and appointment setting services for a construction reporting company. The team answers calls, handles accounting and quoting tasks, and leverages ClickUp.

Appointment Setter Online has been performing well, and the client is satisfied with the results. The team meets deadlines, stays within budget, and is consistently accessible and ready to help. Moreover, Appointment Setter Online's willingness to offer a free trial before the engagement was unique.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of DPR Construction, a construction reporting company. We work with other construction vendors and independent contractors to provide construction jobs and reporting tools through CRM.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Appointment Setter Online?

We needed help answering incoming calls from different vendors and taking care of the accounting and appointment side of the business, like giving them quotations and reporting after office hours. We have a team in our office handling calls, but they hadn't been able to cover all the calls, so we decided to find someone to help us.

SOLUTION

What was the scope of their involvement?

Appointment Setter Online provides call center and appointment setting services for us. Initially, they answered calls after 4 p.m. when no one was in the office. However, they started answering calls during office hours after a few months. Our in-house sales team speaks with customers who want to purchase or move ahead with a project. Appointment Setter Online handles initial inquiries and appointments. They receive calls at our office number and dispatch them to the relevant department.

Appointment Setter Online handles inbound and outbound calls. The team has created their own scripts based on our requirements. We use ClickUp for internal communication and have our own CRM for other company processes. The team works remotely for us.

What is the team composition?

We work with a team of six people, primarily in contact with our dedicated account manager.

How did you come to work with Appointment Setter Online?

We found Appointment Setter Online through Clutch. When we were searching for vendors, Appointment Setter Online offered a free seven-day trial. After the trial period, I decided to move forward with them because no one else offered a free trial.

How much have you invested with them?

We've spent around $35,000.

What is the status of this engagement?

We started working together in December 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We have an option in ClickUp that shows how long a call was ringing and how it was answered. We measure Appointment Setter Online's performance using those statistics, and the team is doing well.

How did Appointment Setter Online perform from a project management standpoint?

Appointment Setter Online meets deadlines and stays on budget. Our dedicated account manager is always accessible and ready to help. We use ClickUp for project management and communicate through the platform. We use Google Meet or Zoom when we need to have a meeting.

What did you find most impressive about them?

Appointment Setter Online is doing a fantastic job. I'm impressed by their willingness to offer a free trial.

Are there any areas they could improve?

I don't think there's anything Appointment Setter Online needs to improve on.

Do you have any advice for potential customers?

Check Appointment Setter Online's salespeople. The team offers a free trial, so you can see how they speak with clients; it's a big thing they're offering, and you should check it before outsourcing any calling project.

RATINGS

5.0

"We're delighted with Appointment Setter Online."

Customer Service Outsourcing
$10,000 to $49,999
Jan. 2024 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"Appointment Setter Online's turnaround time, project management, and results are on point."

Sep 3, 2025

Marketing Director, Oppenheimer Plastic Surgery

Dr. Adam J. Oppenheimer

Medical
Orlando, Florida
1-10 Employees
Phone Interview
Verified

Appointment Setter Online provides customer service outsourcing for a plastic surgery company. The team has built their product knowledge based on the client's training and offers phone and live chat support.

Appointment Setter Online's work has led to a 30% to 40% increase in bookings, as well as improvements in customer satisfaction and net promoter scores for the client. The team provides timely, on-budget items. Moreover, Appointment Setter Online's project management and results are commendable.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm the marketing director of Oppenheimer Plastic Surgery, a plastic surgery company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Appointment Setter Online?

We were having many problems regarding first call resolution, customer satisfaction, and net promoter score, so we decided to outsource our customer service.

SOLUTION

What was the scope of their involvement?

Appointment Setter Online provides us with customer service outsourcing. Initially, we trained the team regarding the different packages and deals we have. From there, Appointment Setter Online has built their own product knowledge. We've also shared the materials and details required for outreach with the team. They offer support via phone calls and live chat.

What is the team composition?

We work with 5–10 teammates from Appointment Setter Online.

How did you come to work with Appointment Setter Online?

We found them online and saw their rating.

How much have you invested with them?

We've spent around $15,000–$20,000.

What is the status of this engagement?

We started working together in January 2024, and the engagement is ongoing. We're currently having conversations about an extension of the partnership.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We've seen a 30%–40% increase in bookings. Our customer satisfaction rate and net promoter score have also gone up. Appointment Setter Online's work has met our expectations.

How did Appointment Setter Online perform from a project management standpoint?

We like Appointment Setter Online's project management. They deliver on time and within budget. We use Jira, Google Docs, and phone calls for project management.

What did you find most impressive about them?

The team is good at providing the services they promise. Appointment Setter Online's turnaround time, project management, and results are on point.

Are there any areas they could improve?

No, our results show there's nothing for Appointment Setter Online to improve.

Do you have any advice for potential customers?

I recommend working with Appointment Setter Online because they put in whatever is required.

RATINGS

5.0

"Appointment Setter Online provides five-star services."

Call Center Services Sales Outsourcing
$10,000 to $49,999
Feb. 2025 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Appointment Setter Online's team is very professional."

Sep 3, 2025

CEO, Hamilton and Firm

James Parker

Legal
Seattle, Washington
51-200 Employees
Phone Interview
Verified

Appointment Setter Online provides appointment scheduling and sales closing services for a law firm. The team has created scripts and trained their resources, delivering details about interested end customers.

Appointment Setter Online's work has increased the client's sales by 60%–70%, meeting expectations. The client praises the team's professionalism and responsiveness. The team delivers work on time and communicates through Microsoft Teams, Google Meet, and Zoom, and collaborates using Google Sheets.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Hamilton and Firm.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Appointment Setter Online?

We needed help with appointment scheduling and sales closing.

SOLUTION

What was the scope of their involvement?

Appointment Setter Online provides appointment scheduling and sales closing services for us. Initially, I spoke with Jay about our product, and Appointment Setter Online has created scripts and trained their team based on that information. The team sends me details about the interested customers, and we handle the closing process.

What is the team composition?

We work with eight members of Appointment Setter Online’s team. Our main point of contact is Patty.

How did you come to work with Appointment Setter Online?

I found the team online and spoke with Jay, who was very nice.

How much have you invested with them?

We’ve spent around $25,000.

What is the status of this engagement?

We started working together in February 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Appointment Setter Online’s work has increased our sales by 60%–70%, meeting our expectations.

How did Appointment Setter Online perform from a project management standpoint?

Appointment Setter Online delivers work on time and within budget. For project management and communication, we use Microsoft Teams, Google Meet, Zoom, and Google Sheets.

What did you find most impressive about them?

Appointment Setter Online’s team is very professional. They automatically send reports and are responsive whenever I need them.

Are there any areas they could improve?

I can’t think of anything that Appointment Setter Online can improve.

Do you have any advice for potential customers?

Go ahead and work with them; don’t wait.

RATINGS

5.0

Back Office Outsourcing Call Center Services Sales Outsourcing
Less than $10,000
Apr. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Appointment Setter Online has specialized teammates."

Aug 18, 2025

Owner, Garage Door Pro USA

Jackson Reed

Home Services
Los Angeles, California
51-200 Employees
Phone Interview
Verified

Appointment Setter Online provides appointment-setting services for a home services company. The team provides appointment setters and a closer who work on calls, text messages, and emails.

Appointment Setter Online's work has exceeded expectations. The client is really satisfied and happy with them. The team is budget-friendly and delivers on time. The client communicates with the team via WhatsApp and uses Slack to manage the project. Their specialized capabilities are impressive.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Garage Pro USA.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Appointment Setter Online?

We have a specialized service and close our deals ourselves, so we needed people to set appointments.

SOLUTION

What was the scope of their involvement?

Appointment Setter Online provides appointment setting services and sales coaching. The team has trained our representatives and onboarded them. The team helps us with calls, text messages, and emails.

What is the team composition?

We have seven people from Appointment Setter Online, and also work with Jay (CEO) and an operations manager.

How did you come to work with Appointment Setter Online?

I found Appointment Setter Online’s advertisement while scrolling on the internet and sent a query. Jay sent me an email with an invite to meet over Zoom, where he explained the whole process, pricing, and resources. I was satisfied with what he said.

How much have you invested with them?

In the first month, we paid $800 for a trial period. Since then, we've paid them $8,800 a month, which includes $1,200 for each appointment setter, $1,600 for a closer, plus commissions and bonuses.

What is the status of this engagement?

We started working with Appointment Setter Online in April 2023, and our relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Appointment Setter Online’s work has exceeded our expectations; I’m really satisfied and happy with them.

How did Appointment Setter Online perform from a project management standpoint?

Appointment Setter Online is budget-friendly, as the price per appointment setter is reasonable. Their work is on time, and I have never had to ask for anything twice. We use Slack to manage the project and WhatsApp to communicate with Jay.

What did you find most impressive about them?

Appointment Setter Online has specialized teammates. For example, if we work on a specific state, Appointment Setter Online provides someone who can speak the accent of a particular state. Moreover, Jay is awesome, so I'd like to give him a shout-out.

Are there any areas they could improve?

No, there aren’t any.

Do you have any advice for potential customers?

Interview Appointment Setter Online’s representatives first to have a better understanding of them and create a better cadence.

RATINGS

5.0

Showing 1-11 of 36 Reviews

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Learn More

Verified Client Reviews: 22

Overall Review Rating: 5

Source: Clutch

Last Updated: December 15, 2025

Business Entity

Business Entity Name	Appointment Setter Ltd
Source	Companies House
Jurisdiction of Formation	United Kingdom
Date of Formation	May 27, 2025
Status	Active
Last Updated	May 27, 2025
ID	16477006

Credit Report Results

International Credit Risk Assessment	Moderate Risk
Source	Creditsafe
Last Updated	June 12, 2025

Learn More About The Clutch Verification Process

Locations (3)

4 Fort Street Auckland, New Zealand 1010

41 - 49

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Appointment Setter Online

We Book the Meetings, You Close the Deal

13 Languages that we service

24 Timezones that we service

3 Locations

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High-Quality Communication

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