Task Virtual

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Jocalio

Describe what your company does in a single sentence.

We uniquely combine data-driven manufacturing, distribution, and consumer marketing to not only supply exceptional fine jewelry but to help you sell it in-store.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Task Virtual to accomplish?
We hired Task Virtual to enhance our email marketing efforts to increase customer engagement and drive sales for our luxury goods and jewelry products.

SOLUTION

How did you find Task Virtual?

Clutch Site

Why did you select Task Virtual over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Task Virtual were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Task Virtual developed a comprehensive email marketing strategy tailored to our brand. Key deliverables included designing visually stunning email templates, creating a segmented email list for targeted campaigns, and generating engaging content aligned with our promotions and seasonal collections. They also implemented A/B testing to optimize subject lines and content.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The email campaigns led to increased customer interaction, with significant growth in open rates and click-through rates, resulting in a noticeable boost in sales during our promotional events.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Task Virtual demonstrated excellent project management skills, consistently delivering assets on or ahead of schedule. They were very responsive to our needs, quickly addressing any adjustments or requests we had.

What was your primary form of communication with Task Virtual?

Virtual Meeting

What did you find most impressive or unique about this company?

They understood our brand voice and managed to reflect that in their campaign designs and messaging, making each communication feel personal.

Are there any areas for improvement or something Task Virtual could have done differently?

There are no major areas for improvement that stood out.

BACKGROUND

Please describe your company and position.

I am the CEO of ESTN

Describe what your company does in a single sentence.

Full range of top quality services in real estate

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Task Virtual to accomplish?
We hired Task Virtual to create a modern, user-friendly website for ETSN that effectively showcases our real estate listings and enhances user engagement.

SOLUTION

How did you find Task Virtual?

Online Search

Why did you select Task Virtual over others?

• High ratings
• Company values aligned

How many teammates from Task Virtual were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Task Virtual undertook a complete redesign of our website. This included developing a responsive layout, implementing a property search functionality, integrating high-quality image galleries, and optimizing for search engines. Key deliverables included a fully functional website, training for our team, and ongoing support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website significantly increased visitor engagement, with longer session durations and lower bounce rates. We also saw a marked uptick in inquiries from potential clients through the site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Task Virtual excelled in project management, delivering all milestones on schedule. They were responsive to our needs, providing timely updates and adjustments based on our feedback.

What was your primary form of communication with Task Virtual?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their attention to detail and commitment to understanding our brand. They seamlessly incorporate our vision into the design and functionality.

Are there any areas for improvement or something Task Virtual could have done differently?

We did not encounter significant areas for improvement; however, slightly more upfront communication regarding project timelines would have been beneficial. Overall, our experience was very positive.

BACKGROUND

Please describe your company and position.

I am the CEO of Angelini Ventures

Describe what your company does in a single sentence.

Angelini Ventures is a Venture Capital and Private Equity firm that focuses on investments in the IT services industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Task Virtual to accomplish?

• Angelini Ventures sought to expand our network of potential investment opportunities and enhance our brand visibility within the competitive venture capital and private equity landscape. We hired Task Virtual to conduct targeted direct marketing campaigns that would reach key decision-makers and generate qualified leads.

SOLUTION

How did you find Task Virtual?

• Online Search
• Clutch Site

Why did you select Task Virtual over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Task Virtual were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Task Virtual developed and executed a highly targeted direct marketing strategy that included:
* Database Development & Segmentation: Creation of a comprehensive database of potential investment targets, segmented based on industry, funding stage, and other relevant criteria.
* Personalized Email Campaigns: Development and execution of personalized email campaigns that highlighted Angelini Ventures' investment thesis and value proposition.
* LinkedIn Outreach: Targeted outreach on LinkedIn to connect with key decision-makers and initiate meaningful conversations.
* Direct Mail Campaigns: Development and distribution of high-quality direct mail materials to key prospects.
* Performance Tracking & Reporting: Regular monitoring and analysis of campaign performance, including key metrics such as open rates, click-through rates, and lead generation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The direct marketing campaigns delivered by Task Virtual have significantly expanded our network of potential investment opportunities. We've seen a noticeable increase in qualified leads and a stronger brand presence within the venture capital and private equity community.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Task Virtual's project management was highly professional. They adhered to agreed-upon timelines, maintained open communication throughout the engagement, and were highly responsive to our needs and feedback. Their team provided regular progress reports and proactively addressed any challenges that arose.

What was your primary form of communication with Task Virtual?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were particularly impressed with Task Virtual's ability to develop a highly targeted and personalized approach to direct marketing. Their attention to detail and commitment to delivering measurable results were impressive.

Are there any areas for improvement or something Task Virtual could have done differently?

To further enhance the collaboration, more frequent client meetings to discuss emerging trends and refine the target audience could have been incorporated into the project.

BACKGROUND

Please describe your company and position.

I am the CEO of Matter Of Form

Describe what your company does in a single sentence.

Design consultancy specialising in brand strategy, CX and digital innovation for timeless brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Task Virtual to accomplish?

• Matter Of Form needed to understand evolving design trends and client needs to inform our service offerings and marketing strategy. We hired Task Virtual for market research.

SOLUTION

How did you find Task Virtual?

Clutch Site

Why did you select Task Virtual over others?

• Great culture fit
• Good value for cost

How many teammates from Task Virtual were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Task Virtual conducted market research including competitor analysis, client interviews, and trend identification. Key deliverables were a comprehensive market report with actionable insights and a presentation summarizing findings.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We gained valuable insights into emerging design trends and identified two new potential client segments. This informed the development of a new service package.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Task Virtual's project management was excellent. They delivered all deliverables on time and were very responsive to our requests.

What was your primary form of communication with Task Virtual?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were most impressed by their ability to synthesize complex data into clear, concise, and actionable recommendations.

Are there any areas for improvement or something Task Virtual could have done differently?

No. We were completely satisfied.

BACKGROUND

Please describe your company and position.

I am the CEO of AXERIA

Describe what your company does in a single sentence.

A specialist in property and casualty insurance

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Task Virtual to accomplish?

• We hired Task Virtual to streamline and modernize our financial and accounting processes, improving accuracy and efficiency within our insurance operations.

SOLUTION

How did you find Task Virtual?

Online Search

Why did you select Task Virtual over others?

• Good value for cost
• Company values aligned

How many teammates from Task Virtual were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

 Task Virtual provided comprehensive FAO services, including: monthly financial reporting, accounts payable/receivable management, reconciliation, and audit support. Key deliverables were timely and accurate financial statements and improved cash flow management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We experienced quicker month-end closing, reduced errors, and improved visibility into our financial performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent – consistently delivering on time and being highly responsive to our requests and queries.

What was your primary form of communication with Task Virtual?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their proactive approach and in-depth understanding of the insurance industry were highly impressive.

Are there any areas for improvement or something Task Virtual could have done differently?

No areas for improvement. Task Virtual exceeded our expectations.

BACKGROUND

Please describe your company and position.

I am the Digital Marketer of Online Business Solution

Describe what your company does in a single sentence.

I work single handed on a project providing content for a Blog, which I do in my spare time, as a side hustle. Task Virtual has assisted me with creating new content. As well another online task.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Task Virtual to accomplish?

Create Content for Blog

SOLUTION

How did you find Task Virtual?

Online Search

Why did you select Task Virtual over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Other

How many teammates from Task Virtual were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. Provided new Content for Blog regularly. 
2. Delivery of content within Timeframe 
3. Provided regular updates on the progress of work done.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team at Task Virtual has provided an excellent service. A few ups and downs at the beginning, but they were able to sort out the technical issues. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Staff, including Sid, has been prompt in dealing with my queries and team has provided excellent content articles for my Blog. Also, they have worked hard in promoting my Blog with fresh content to improve traffic to the site. I'm very satisfied with their service and would recommend their service to others.

What was your primary form of communication with Task Virtual?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Staff are knowledgeable about their roles and what they have to do. They work hard in preparing the content of articles and handling the submission and promotion of my Blog Staff provide regular feedback so I'm kept well informed of the progress of work. 

As I was able to view Google Analytics and see the performance of my Blog, and presenting the statistical report in simple and clear terms. Provided advice on another project I'm working on and additional services they provide in handling these task for me, such as social media marketing, etc.

Are there any areas for improvement or something Task Virtual could have done differently?

Can't think of anything they could improve

BACKGROUND

Please describe your company and your position there.

I am the marketing strategist at this company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Task Virtual?

We hired them to handle our back-office work.

SOLUTION

How did you select this firm and what were the deciding factors?

We checked there reviews in different platform which looked genuine and called there previous clients as well for background verification.

Describe the project in detail and walk through their service package.

We hired them for the following services:

1. To handle our customer calls, chat, emails, following up with new leads.
2. Creating and posting social media posts.
3. Creating Newsletters.
4. Handling inbound and outbound calls for our recurring customers.
5. Extensive market research and new partner aquisition.

How many resources from the vendor's team worked with you, and what were their positions?

We started with 3 and gradually increased our workforce to 7 now.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

We are very happy with them, the way TaskVirtual team have handled our back office work has really helped us to focus on the main aspects of the business.

How effective was the workflow between your team and theirs?

We use slack, zulip and Skype to interact with their team. There CRM is user friendly.

What did you find most impressive or unique about this company?

We're impressed with their ability to provide solutions to every problem. I have worked with many companies some of them do not adjust and try not to be flexible with any requirement that comes in.

Are there any areas for improvement or something they could have done differently?

Obviously every company needs improvement nobody is perfect. We did face some issues, which we conveyed to them and they sorted out very quickly.

BACKGROUND

Please describe your company and your position there.

I am the CEO of Coaching company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Task Virtual?

Research,data entry, content and social media tasks..

SOLUTION

How did you select this vendor and what were the deciding factors?

After Google search I shortlisted Taskvirtual. They were price effective and after interviewing 2-3 individuals I decided to go ahead with one of them as my personal assistant.

Describe the project in detail and walk through the stages of the project.

Research & Data entry.

How many resources from the vendor's team worked with you, and what were their positions?

One full time specialised virtual assistant and one backup along with a single point of contact.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They helped us increase our efficiency about 70-80% work wise. All the work was managed effectively. Also, up to date and I no longer loose track of any data now.

How effective was the workflow between your team and theirs?

They were extremely quick and responsive.

What did you find most impressive or unique about this company?

They were very accurate, cost friendly and best fit for my industry.

Are there any areas for improvement or something they could have done differently?

Not really!! They are skilled and super coordinated.

BACKGROUND

Please describe your company and your position there.

I am the Talent Acquisition Partner

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Task Virtual, and what were your goals?

We outsourced our web development work to TaskVirtual, they created our branding from scratch, designed our website, connected with several API's to prepare our custom made CRM.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were one of the best in Virtual Assistant market. Hence, we went with the best to get the quality output within stipulated deadline.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Everything was discussed during the initial meetings before we made the payments to them. We needed the website in WordPress, with custom made CRM, chatbots, API, landing pages, etc.

How many people from the vendor's team worked with you, and what were their positions?

They assigned us the following manpower:

• 1 Web Designer
• 1 SEO Specialist
• 2 Web Developers
• 1 Branding Director
• 1 API Specialist
• 1 Virtual Assistant

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Thanks to Task Virtual, my business runs like a dream! I get all the tasks completed without having to worry about anything else. I trust them with my data and they are very secure with it, too. Highly recommend the service.

Describe their project management style, including communication tools and timeliness.

They have their own CRM which helped us to manage the project diligently without any issues.

What did you find most impressive or unique about this company?

They gave us a perfectly capable VA to maintain our website for day to day website management.

Are there any areas for improvement or something they could have done differently?

During the initial period, there were some minor hiccups but things got sorted thereafter.

BACKGROUND

Please describe your company and your position there.

Background - I work on a self employed, on a part-time basis, as an Affiliate Marketer for an online school, promoting digital marketing courses online . This is separate from my main job with an Engineering department for another company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Task Virtual, and what were your goals?

Although, I've been learning about digital marketing and trying to grow my knowledge and skills, since this would take time, I enlisted the help of Task Virtual, in the meantime to help reconstruct my website and optimize SEO for site, with more clicks and traffic to the site.

SOLUTION

How did you select Task Virtual and what were the deciding factors?

When searching for a Virtual Assistant I was comparing costs and the other companies were quite expensive, but Task Virtual offered a reasonably competitive price and they had a variety of skills sets, other than digital marketing such website development etc.

They not only upgraded my website and improved the page ranking of my website via SE0 and since this work is still in the early stages has improved traffic although not a huge amount at the moment, since this is still in working progress.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

I explained to Task Virtual what my requirements are, then they suggested some goals such as: a refresh of the website, updating the content. SEO, implementing Google Analytics, adding Blogs.

How many resources from the Task Virtual team worked with you, and what were their positions?

I worked with the Team Leader and x2 from the Technical Support team and x1 Copy Writer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since the work is still in the very early stages and recent promotion of the website the metrics are quite small, but then the measurements has not reached full potential yet. So, within a few days of the launch there 44 views and 30.8% of new visitors to the website - www.emarketingcourses.co.uk

How effective was the workflow between your team and theirs?

There were regular communication and feedback with staff via email, Skype and mainly twice a day, and a few times by phone calls.

What did you find most impressive or unique about this company?

Their willingness to get various tasks done was impressive. Technical experience and their ability to accomplish tasks promptly. Also feedback with any issues.

Are there any areas for improvement or something they could have done differently?

None that I can think of