Top BPO Companies in New York City
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Featured
What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
See all 44 projectsUnity Communications is a business process outsourcing company specializing in customer service, clerical support, and data management. Across reviews, they are commended for effective project management, timely delivery, and strong communication, with over 80% of clients highlighting their professionalism and cultural alignment. Some areas for improvement include refining candidate searches and improving handoff processes, though overall, client satisfaction remains high.
$1,000+< $25 / hr1,000 - 9,999Serves New York City, NYServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$100,000+Undisclosed10,000+Serves New York City, NYServices provided
See all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
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$1,000+Undisclosed1,000 - 9,999New York, NY
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See all 54 projectsAppointment Setter Online is a lead generation and appointment-setting agency that specializes in managing outbound prospecting, lead qualification, and appointment scheduling across various industries. The reviews highlight their ability to consistently deliver high-quality, sales-ready appointments, resulting in improved conversion rates and predictable pipelines. Approximately 100% of reviews reflect positive feedback, with clients frequently praising their professional communication and effective project management.
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$1,000+Undisclosed250 - 999Brooklyn, NY
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See all 68 projectsTop Customer Service is a professional customer support and call handling company offering tailored solutions across various industries. They consistently receive positive feedback, with 100% of reviewers praising their professionalism and ability to enhance client communication. Approximately 90% of clients noted improved response times and increased customer satisfaction. Clients value their seamless project management and commitment to understanding brand voices.
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
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See all 34 projectsThe Hour - Back Office and Virtual Assistant Services is a company specializing in administrative, operational, and financial support across various industries. Reviews reflect a 100% positive satisfaction rate, highlighting their reliability, efficiency, and proactive communication. Clients consistently praise their adaptability and timely project delivery, making them a valuable partner.
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$1,000+< $25 / hr50 - 249New York City, NY
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See all 65 projectsTask Virtual is a versatile outsourcing company providing SEO, administrative, and customer support services. Across their reviews, 100% of clients highlighted their responsiveness and adaptability, with many noting their ability to integrate seamlessly into existing operations. Clients predominantly praised their project management skills and the positive impact on operational efficiency, with 90% expressing satisfaction with their professionalism and commitment to delivering quality work.
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$1,000+$25 - $49 / hr250 - 999Uniondale, NY
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See all 109 projectsMartal Group specializes in outbound lead generation and B2B appointment setting, providing services such as prospect research, email sequencing, and lead qualification. Their reviews are predominantly positive, with a focus on their ability to generate high-quality leads and meaningful conversations that align with clients' ideal customer profiles. Their clients consistently commend their responsive project management and strategic insights, highlighting a 90% satisfaction rate among reviewers.
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$10,000+Undisclosed250 - 999New York, NY
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See all 12 projectsExeco is a digital marketing agency specializing in SEO, content creation, social media management, and email campaigns. The company receives overwhelmingly positive feedback for its operational excellence, with 100% of reviews highlighting its timely delivery and high-quality work. Clients commend Execo's strategic approach and personable team, indicating a strong alignment with clients' internal teams and exceeding expectations.
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$5,000+< $25 / hr250 - 999New York, NY
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See all 45 projectsRiseup Labs is a versatile technology company excelling in custom software and mobile app development, UI/UX design, and backend solutions. Over 90% of reviews highlight their exceptional project management, adaptability, and communication skills. Clients commend their ability to understand business needs and deliver tailored, efficient solutions on time, with some noting room for improvement in cost estimation and documentation.
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Undisclosed$50 - $99 / hr2 - 9New York, NY
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See all 2 projectsQuant Solutions is a financial services company specializing in accounting and bookkeeping, particularly adept at managing the unique financial needs of project-based companies and those in the arts and nonprofit sectors. Reviews highlight their impressive attention to detail, reliability, and flexibility, with 100% of clients noting the positive impact on their operations. The company maintains a reputation for delivering on time and providing essential strategic financial guidance.
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$10,000+Undisclosed50 - 249New York, NY
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Inside Sales Solutions is a Sales Outsourcing company. The St. Petersburg, Florida-based firm focuses on Sales Outsourcing and Demand Generation Marketing.
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UndisclosedUndisclosed10,000+Woodbridge Township, NJ
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Established in 1990, Hexaware Technologies is a large Woodbridge Township, New Jersey-based IT managed services company. Their team specializes in IT managed services and Artificial Intelligence.
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$10,000+$200 - $300 / hr2 - 9New York, NY
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Mindracer Consulting is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Financial Consulting and is based in New York, New York.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
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See all 103 projectsFBSPL- Fusion Business Solutions (P) Limited is a service provider specializing in outsourcing solutions, including customer service, accounting, and virtual assistant services. Reviews indicate high satisfaction among clients, with 100% praising their timeliness, professionalism, and communication. Notably, 71% appreciated the seamless integration and efficiency brought to their projects, while no significant areas for improvement were noted.
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$1,000+< $25 / hr50 - 249New York, NY
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See all 38 projectsCrewBloom is a staffing agency that specializes in sourcing customer service specialists, administrative assistants, and support teams for various industries. Their clients frequently commend the professional quality of candidates and the company's dedication to customer success. Approximately 90% of reviewers appreciate CrewBloom's effective communication and quick candidate turnaround time. Furthermore, 100% of the reviews indicate high satisfaction levels, highlighting a strong cultural fit and value for cost, with minimal suggestions for improvement.
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$1,000+< $25 / hr250 - 999New York, NY
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See all 4 projectsPREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.
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$10,000+Undisclosed10 - 49New York, NY
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See all 13 projectsSalesGent is a lead generation and prospecting agency known for delivering qualified sales prospects efficiently. Across multiple reviews, they are praised for effective communication, responsiveness, and delivering on time, with 100% of reviewers noting their high value and consistent results. Clients have consistently reported an impressive success rate in meetings and leads, with no significant areas for improvement identified.
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UndisclosedUndisclosed50 - 249New York, NY
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See all 4 projectsAbacus Cambridge Partners is a technology solutions company specializing in API management and implementation, particularly with Google's Apigee tool, as well as other services like customer identity management and business process outsourcing. Across their reviews, they received overwhelmingly positive feedback for their technical expertise, flexibility, and project management, with no significant areas for improvement noted. They were recommended by 100% of clients, highlighting their ability to deliver quality work on time and maintain strong client relationships.
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$5,000+< $25 / hr1,000 - 9,999Rutherford, NJ
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CareCloud, a Back Office Outsourcing company, was established in 1999. The large team specializes in Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49New York, NY
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See all 16 projectsRemoteReps247 is a lead generation company, as per the reviews provided. Feedback on their services is predominantly negative, with approximately 70% of reviews indicating dissatisfaction due to a lack of results and accountability. Common themes include complaints about non-delivery of promised leads, poor communication, and issues with transparency. However, around 30% of reviewers reported success, highlighting responsiveness and genuine lead provision.
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$1,000+< $25 / hr10 - 49New York, NY
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See all 3 projectsStaffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.
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$1,000+$25 - $49 / hr50 - 249New York, NY
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See all 1 projectsBoldly is a back-office service provider that offers stability and helps firms enhance customer service by handling approximately 30% of their workload. While clients appreciate their stability and hardworking nature, there is room for staff improvement. Overall, 100% of the feedback highlights stability as a key strength, though there are minor concerns about ease of collaboration.
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$1,000+Undisclosed10 - 49New York, NY
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See all 11 projectsFlyTech, Inc. is a lead generation and sales development company that specializes in outbound campaigns, prospect identification, and strategic collaboration. With a consistent track record of timely project delivery and effective communication, the company has received overwhelmingly positive feedback, with numerous clients praising their tailored solutions and expertise in generating quality leads. A significant 100% of reviewers highlight FlyTech's ability to create strategic marketing campaigns that yield tangible business results.
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$1,000+< $25 / hr10 - 49New York, NY
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See all 10 projectsPeriodix is a lead generation company specializing in enhancing client outreach through platforms like Upwork and LinkedIn. The company is praised for its effective lead generation strategies, professional communication, and dedication, with 100% of reviewers reporting satisfactory outcomes and no areas for improvement. Notably, clients experienced increased lead generation, with some citing a performance increase by up to four times. Periodix is commended for its systematic and innovative approach, delivering consistent results across various industries.
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$1,000+< $25 / hr10,000+New York, NY
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See all 4 projectsEXL Service is a back-office service provider specializing in billing, accounting, legal entry, and medical billing services. Feedback from clients is predominantly positive, with approximately 75% of reviewers highlighting their ability to streamline operations and meet client expectations. However, some suggestions include enhancing their training modules and cost management. Clients report significant time and cost savings, indicating the firm's efficiency and reliability.
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$5,000+Undisclosed10 - 49New York, NY
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See all 4 projectsFlowd is a lead generation and email marketing agency that excels in fostering client relationships and delivering high-quality leads. Their services have consistently resulted in measurable success, with clients praising their quick responsiveness and collaborative approach. Approximately 100% of reviewers commend their company culture and alignment of values, highlighting their adaptability and dedication to client needs.
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UndisclosedUndisclosed50 - 249New York, NY
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See all 2 projectsHoratio is a customer service outsourcing company known for their adaptability and robust project management skills. Reviewers consistently highlight their effective communication and ability to quickly escalate and resolve issues. Approximately 90% of feedback is positive, with clients appreciating their use of data insights and standardized metrics to enhance support processes.
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$1,000+Undisclosed10 - 49New York, NY
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See all 6 projectsGrowleads is a digital marketing agency specializing in B2B lead generation and digital visibility enhancements through Google Ads, LinkedIn outreach, and SEO strategies. Clients frequently commend their strategic approach to improving lead quality and visibility, with over 90% of reviews highlighting their effective communication, timely project delivery, and tailored, actionable recommendations, although some suggest enhanced ad copy variations and structured strategy reviews.
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Undisclosed< $25 / hr250 - 999New York, NY
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See all 2 projectsCogneesol is a business process outsourcing company specializing in data processing and back-office support services. Reviews indicate a highly professional and adaptive team, with 90% of feedback highlighting their flexibility and commitment to client needs. However, 10% of reviews suggest room for improvement in proactive communication and meeting deadlines. Overall, clients appreciate their dedication and responsiveness.
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$1,000+< $25 / hr10 - 49New York, NY
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See all 1 projectsReal Assistance, Inc. is a company specializing in data entry, processing, analysis, and virtual assistant services. The reviews reflect a 100% positive sentiment, highlighting timely delivery and effective communication. Clients are impressed with the good value for cost and express satisfaction with their professional and efficient service.
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UndisclosedUndisclosed10 - 49New York, NY
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See all 1 projectsHANGAR49 is a company specializing in customer acquisition and sales development services. Based on reviews, 100% of feedback is positive, highlighting their impressive ability to integrate with clients' teams and deliver valuable insights into market demands. They are praised for their collaborative approach and effective project management, contributing to ongoing client satisfaction and successful lead generation.
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$1,000+$25 - $49 / hr10 - 49New York, NY
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See all 4 projectsLeadsPanda is a content creation agency specializing in blog writing, guest posting, and influencer engagement. Clients commend their efficiency, responsiveness, and the quality of content generated, noting a significant increase in organic traffic and engagement. Approximately 90% of reviewers highlight their adaptability and project management skills, though some suggest improvements in technical SEO and content creativity.
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$1,000+$50 - $99 / hr1,000 - 9,999New York, NY
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CureMD is a Back Office Outsourcing company. They are located in New York, New York. Their team provides Back Office Outsourcing and Custom Software Development.
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$1,000+$50 - $99 / hr10 - 49New York, NY
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See all 3 projectsCarden IT Services is a comprehensive IT support company offering services such as network management, IT hardware supply, and more. Reviewers praise their friendly, efficient service and technical expertise, with seamless workflows and effective communication noted by 100% of reviewers. While most feedback is positive, one reviewer suggested earlier escalation of issues could enhance service timeliness.
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$1,000+< $25 / hr250 - 999New York, NY
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See all 20 projectsRevenue Rushy is a dynamic sales and marketing consultancy specializing in outbound sales, AI consulting, and conversion optimization services. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting their exceptional project management and alignment with client values. Notably, 75% of clients praised their ability to adapt strategies to client-specific needs, demonstrating a commitment to personalized and impactful solutions.
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$5,000+< $25 / hr1,000 - 9,999New York, NY
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See all 2 projectsHitech BPO, established in 1992, is a leading business process outsourcing company. We help businesses around the world, including those in the USA, UK, and Canada, unlock the full potential of
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$5,000+< $25 / hr1,000 - 9,999New York, NY
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Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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UndisclosedUndisclosed1,000 - 9,999Mineola, NY
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See all 1 projectsSybrid Private Limited is a digital services company specializing in e-commerce support, digital marketing, and SEO. Reviewers highlight successful outcomes such as a 20% increase in online sales and organic traffic, alongside a 3.2x return on ad spend. Clients commend Sybrid Private Limited for their cooperative and supportive approach, with no significant areas for improvement noted.
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$1,000+< $25 / hr250 - 999Queens Village, NY
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Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
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Call center company 8x8 was founded in 1987. The team offers Call Center Services.
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$25,000+Undisclosed50 - 249Fair Lawn, NJ
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SIMETRIX SOLUTIONS is a call center. The team focuses on Call Center Services and Customer Service Outsourcing and is in Fair Lawn, New Jersey.
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$5,000+Undisclosed10,000+New York, NY
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In New York, New York, ReSource Pro is a large Insurance Services & Brokers and Back Office Outsourcing company. Their services include Insurance Services & Brokers and Back Office Outsourcing.
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$10,000+< $25 / hr10,000+New York, NY
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Ubiquity is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services, and the firm is based in New York, New York and McAllen, Texas.
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$50,000+Undisclosed10 - 49New York, NY
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See all 12 projectsCloudHire is a company specializing in building high-performance offshore teams across various domains, including data science, customer service, and marketing. Feedback indicates a generally positive reception, with 86% of reviews highlighting timely delivery and effective project management. However, one review cites customer dissatisfaction due to unmet expectations. Overall, CloudHire is praised for aligning companies with cultural values and providing value-driven solutions.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
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Launched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
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$5,000+< $25 / hr250 - 999New York, NY
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See all 1 projectsAt Atidiv, we help businesses scale smarter with our data-driven outsourcing solutions. We swiftly onboard and seamlessly integrate expert teams as an extension of our clients, providing tailored
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$10,000+$150 - $199 / hr50 - 249Jamaica,, NY
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See all 2 projectsBranxify is a web development company known for creating e-commerce websites with a focus on design, development, payment processing, and shipping integration. The reviews indicate a 100% positive feedback rate, highlighting their timely delivery, competitive pricing, and the developer's strong design sensibility and responsiveness. Clients highly recommend Branxify for their efficiency and collaborative process.
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$10,000+$50 - $99 / hr50 - 249Great Neck Plaza, NY
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See all 1 projectsSapientPro NYC is a web development company praised for its capability in developing and launching web-based applications. Reviews highlight their responsive communication, with 100% of feedback noting timely responses and project delivery. Clients commend their understanding of diverse tech stacks and reasonable pricing, making them a reliable choice for application development projects.
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UndisclosedUndisclosed10 - 49New York, NY
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See all 7 projectsSitetrail LLC is a distinguished digital marketing agency specializing in content marketing, SEO, and e-commerce development. With positive feedback from 100% of reviewers, common themes include their exceptional project management, responsiveness, and strategic content quality that enhances SEO and brand narratives. Their holistic approach and ability to align value with client goals are consistently highlighted by clients.
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UndisclosedUndisclosed250 - 999New York, NY
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Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$10,000+$300+ / hr250 - 999Brooklyn, NY
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Answering service JIM RECOVERY TEAM focuses on Call Center Services and Document Digitization & Management. They were established in 2018.
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$1,000+$150 - $199 / hr10 - 49Paramus, NJ
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See all 2 projectsRoth Automation is a company specializing in document and data automation solutions, particularly for accounts payable processes. Reviews highlight their expertise and professionalism, with 100% of clients noting their impressive knowledge and customer service. Their ability to adapt to client needs and deliver effective solutions is consistently praised, resulting in significant process efficiencies for clients.
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List of the Top 11 New York City BPO Services
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$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
36.2/40.020/20 Reviews10/10 Clients & Experience6.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
34.8/40.020/20 Reviews8.6/10 Clients & Experience6.2/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+Undisclosed250 - 999New York, NY
Ability to deliver
31.3/40.016/20 Reviews10/10 Clients & Experience5.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
36.8/40.020/20 Reviews10/10 Clients & Experience6.8/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
35.8/40.018.2/20 Reviews8.7/10 Clients & Experience8.9/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Ability to deliver
26.6/40.020/20 Reviews1.4/10 Clients & Experience5.2/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr50 - 249New York City, NY
Ability to deliver
28.2/40.017.6/20 Reviews2.2/10 Clients & Experience8.3/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
23.3/40.016.2/20 Reviews2.2/10 Clients & Experience4.9/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
32.6/40.018.4/20 Reviews9.7/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+< $25 / hr250 - 999New York, NY
Ability to deliver
35.8/40.017.8/20 Reviews10/10 Clients & Experience8.1/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
32/40.015.8/20 Reviews8.2/10 Clients & Experience8/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$5,000+< $25 / hr1,000 - 9,999Rutherford, NJ
Ability to deliver
17.5/40.00/20 Reviews9/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
20.3/40.09.6/20 Reviews5.8/10 Clients & Experience4.9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
29.8/40.015.8/20 Reviews8.1/10 Clients & Experience5.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
$1,000+$25 - $49 / hr50 - 249New York, NY
Ability to deliver
23.6/40.014.6/20 Reviews3.1/10 Clients & Experience5.9/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
30.2/40.016.4/20 Reviews9/10 Clients & Experience4.8/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
25.1/40.016.4/20 Reviews3.2/10 Clients & Experience5.5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed10 - 49New York, NY
Ability to deliver
23.6/40.016.2/20 Reviews0.9/10 Clients & Experience6.5/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
21.7/40.016.2/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
29.4/40.017.4/20 Reviews4.2/10 Clients & Experience7.8/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
Undisclosed< $25 / hr250 - 999New York, NY
Ability to deliver
20.8/40.013/20 Reviews1.3/10 Clients & Experience6.4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
20.8/40.016.2/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed10 - 49New York, NY
Ability to deliver
24.7/40.014.6/20 Reviews4.8/10 Clients & Experience5.3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
Undisclosed$50 - $99 / hr2 - 9New York, NY
Ability to deliver
23.5/40.017/20 Reviews1.6/10 Clients & Experience4.9/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+$25 - $49 / hr10 - 49New York, NY
Ability to deliver
25.9/40.015.2/20 Reviews4.1/10 Clients & Experience6.5/10 Market PresenceService focus
15% Back Office Outsourcing85% Other
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