Top BPO Companies in New York

Ratings Updated: April 5, 2026

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

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Reviews mention Knowledgeable
Clients consistently praise Unity Communications for their extensive knowledge and expertise across various domains. One client noted their impressive familiarity with Canadian tax laws, stating that the team is 'highly knowledgeable in local tax laws and accounting principles.' Another highlighted their 'depth of knowledge' during a telecom audit, leading to timely project completion. Overall, the sentiment reflects a strong appreciation for their knowledgeable approach, enhancing project effectiveness and client satisfaction.

Bookkeeping & Accounting for Import & Distribution Company

5.0 Sep 5, 2023

Their efficiency level in Canadian accounting has surprised and impressed me the most. The team is up to speed in terms of local sales tax, income tax, and the Canadian tax authority. Overall, they’re highly knowledgeable in local tax laws and accounting principles.
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IT Consulting for Telecom Consulting Firm

5.0 Sep 23, 2020

The depth of knowledge they brought to our team.
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IT Services Support for Online Course Selection

5.0 Jul 12, 2019

They exceeded our expectations. They're very knowledgeable and they were always available to address the requests from our users.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Unity Communications highlight their effective support in revenue cycle management, with clients noting their organization, communication, and respectful team culture. One client emphasized the seamless handling of collections and timely call management, contributing to sustained client satisfaction. Despite initial attendance issues, Unity Communications swiftly implemented solutions, achieving a notable 99.59% attendance rate. Overall, the sentiment reflects a strong partnership characterized by reliability and a commitment to client needs.
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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Collaborative
Client feedback reveals a strong sentiment of collaboration with Hugo, highlighting their effective communication and flexibility. One client noted, "The team at Hugo was not only professional but also incredibly easy and fun to work with," emphasizing their approachability and responsiveness. The use of multiple communication channels facilitated seamless coordination, fostering a collaborative atmosphere that significantly contributed to the project's success. Overall, clients appreciate Hugo's commitment to partnership and creativity.

Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 177 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.

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15 of 15 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 15 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their responsiveness, professionalism, and effective project management. Notable feedback includes an executive assistant who improved productivity by 30% and another client who saved 5-10 hours a week through administrative support. Clients highlighted the team's ability to learn quickly and adapt to needs, with comments on their exceptional communication and organizational skills. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.
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Industry Experience

Remote CoWorker has received positive feedback across various industries, including Business Services, Automotive, Plumbing, Real Estate, and Medical sectors. Clients appreciate their responsiveness, project management skills, and ability to provide skilled virtual assistants who quickly adapt to specific business needs. The overall sentiment reflects satisfaction with operational efficiency and the quality of service delivered, making Remote CoWorker a suitable partner for companies looking for administrative support and project management across diverse fields.
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Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate Medical

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, client feedback regarding Remote CoWorker highlights a strong sentiment of value for money, with many clients noting that the pricing aligns well with their budgets. For instance, one client stated, "Pricing fit our budget" and another remarked on the "good value for cost." Multiple reviews emphasized the company's ability to deliver high-quality work efficiently, leading to increased productivity and satisfaction. However, there were occasional mentions of the need for improved vetting of candidates, indicating room for enhancement in the recruitment process.
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United States (109) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves New York

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Accommodating
The overall sentiment regarding the accommodating nature of TECHSPEED INC is highly positive. Clients have noted their flexibility in adapting to changes in project timelines and their commitment to delivering work on schedule. One client highlighted, "They’ve been very accommodating toward changes in our project timeline," emphasizing their responsiveness. Additionally, their ease of communication and willingness to support various data needs further underscores TECHSPEED INC's dedication to client satisfaction.

Data Cleaning & Content Mgmt for Advertising & Marketing Co

5.0 Feb 9, 2026

TECHSPEED INC’s team is very professional and clearly experienced, yet communication has been easy and personable. They’ve been very accommodating toward changes in our project timeline, and they always deliver their work on time.
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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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The Hour - Back Office and Virtual Assistant Services

5.0 19 reviews

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Premier Verified

$1,000+

< $25 / hr

50 - 249

Great Neck Plaza, NY

Services provided

50% Back Office Outsourcing

20% Customer Service Outsourcing

10% Call Center Services +3 services

10% Finance & Accounting Outsourcing (FAO)

5% Document Digitization & Management

5% HR Consulting

The Hour - Back Office and Virtual Assistant Services specializes in providing comprehensive back-office support and virtual assistance. The company consistently receives positive feedback for its efficiency, responsiveness, and ability to meet deadlines, with 100% of reviewers noting timely delivery and strong communication. Clients appreciate their seamless integration into existing workflows and cost-effective services, with 80% highlighting their value and pricing fit.

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Reviews mention Open to feedback
The feedback regarding The Hour - Back Office and Virtual Assistant Services reflects a strong sentiment of openness to feedback. Clients appreciate the management's proactive involvement and responsiveness to improvement suggestions, noting that the Virtual Assistants (VAs) seamlessly integrate with their operations. One client highlighted that the management's willingness to act on feedback creates a collaborative environment, ultimately enhancing service delivery. Overall, clients express high satisfaction with the company's adaptability and commitment to continuous improvement.

Back-Office Outsourcing for Insurance Company

5.0 Jul 2, 2025

The way the management involves, takes feedback, and works on the improvements we asked for is great. We do not feel all 3 VAs are not in our office; their reporting and updates show that they are sitting in our office, and this is the best part I feel to share.
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5 of 5 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 5 times in the past 6 months
Recent reviews highlight The Hour - Back Office and Virtual Assistant Services' effectiveness in improving operational efficiency and accuracy for various clients. Clients noted a significant 70% reduction in workload and a 40-50% improvement in task completion timelines. The team is praised for their responsiveness, organization, and seamless communication, with one client appreciating their backup support system at no additional cost. Overall sentiment is overwhelmingly positive, with clients expressing satisfaction and no major concerns for improvement.
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Average Project Cost Breakdown

$10,000 to $49,000 (7) $50,000 to $199,999 (5) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services for their excellent value for money. Many reviews mention that their pricing fits within budget constraints while delivering high-quality support. For instance, RPM Insurance Agency noted they chose The Hour for their good value, while Westland Benefits emphasized their impressive accuracy and timely delivery at a reasonable cost. Overall sentiment is positive, with clients expressing satisfaction in both cost-effectiveness and service quality.
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United States (13) Canada (3)

This provider is fluent in 5 languages:

English

Spanish

Dutch

French

Hindi

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Hiline

5.0 3 reviews
Premier Verified

Undisclosed

Undisclosed

50 - 249

Syracuse, NY

Services provided

40% Accounting

30% Finance & Accounting Outsourcing (FAO)

20% HR Outsourcing +1 service

10% Back Office Outsourcing

Hiline is a financial services company specializing in bookkeeping, accounting, tax compliance, and payroll services. The company has received overwhelmingly positive feedback, with 100% of reviewers noting their timely delivery, excellent project management, and strong cultural fit. Clients appreciate Hiline's proactive approach and responsiveness, with no areas for improvement identified.

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Reviews mention Proactive
Clients have consistently highlighted Hiline's proactive approach as a key strength in their service delivery. Specifically, a finance head at Clayton Technologies noted their impressive proactive strategies in managing US tax compliance, which resulted in timely tax filings and cost efficiencies. Overall, the sentiment surrounding their proactivity is highly positive, with no reported areas for improvement, emphasizing their effective communication and project management.

Accounting for Code Scanning Company

5.0 Feb 18, 2026

Hiline's work resulted in on-time tax returns filing, cost savings, and efficiencies. Hiline's project management was excellent; they delivered on time. We communicated via virtual meetings, emails, and messaging apps. Hiline's proactive approach was impressive.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for Hiline reflect a strong overall sentiment, highlighting their excellent project management and proactive approach. Clients from diverse industries praised Hiline for timely tax filings and efficient bookkeeping services, allowing them to focus on core business activities. Notably, feedback indicated significant time savings, with one client reducing back-office tasks from over ten hours to less than one hour weekly. Both reviewers expressed satisfaction, noting no areas for improvement.
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Industry Experience

Hiline demonstrates strong expertise in the Information Technology and Food & Beverage industries. Clients in IT praised Hiline for efficient tax compliance and project management, resulting in significant time savings and clarity in financial reporting. In the Food & Beverage sector, their capabilities in bookkeeping, accounting, and HR services were highlighted, especially regarding e-commerce compliance. Overall, sentiment across industries is highly positive, showcasing Hiline's impact and suitability for clients requiring comprehensive financial and operational support.
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Information technology Food & Beverage

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Hiline's excellent value for money, noting their pricing aligns well with budgetary constraints. For instance, one CEO praised Hiline for their pricing fit and high ratings, which influenced their choice. Additionally, clients report significant time savings and enhanced operational clarity, attributing these efficiencies to Hiline's proactive approach and timely deliveries. Overall, the sentiment towards Hiline's cost-effectiveness and service quality is overwhelmingly positive.
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Featured

What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves New York

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves New York

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Autonomous
Clients express a high level of satisfaction with Big Outsource's autonomy and initiative in managing tasks. One client noted that their virtual assistant worked independently, required minimal direction, and even made thoughtful suggestions to improve workflows. Another client highlighted the team's proactive approach, stating they anticipated needs and maintained effective communication without needing to be chased for updates. Overall, the sentiment reflects confidence in Big Outsource's ability to operate autonomously and deliver quality results.

Back-Office Support & Customer Service for Fitness Company

5.0 Jun 19, 2025

I never had to chase them down—they anticipated needs and checked in regularly. Their team is responsive, skilled, and dependable—ideal for small practices like mine.
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Back Office Outsourcing for Healthcare Company

5.0 Aug 5, 2025

They followed a task list template we used weekly, and they worked independently without needing constant direction. The virtual assistant didn’t just complete tasks—she actually understood what I was trying to build. She offered formatting suggestions, flagged gaps in workflows, and made my SOPs more useful for my clients.
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1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Big Outsource for their responsiveness and ability to enhance project efficiency. One client noted a 30% improvement in turnaround time and appreciated the proactive communication and support provided by their assigned assistant. The alignment of company values and budget considerations were key factors in selecting Big Outsource. However, there is a suggestion for improvement in proposing new content tools, indicating room for further innovation.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves New York

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Transparent
The overall sentiment regarding transparency in TDCX's operations is highly positive. Clients appreciate the company's culture of openness, where all team members can raise questions or concerns, fostering trust and operational enhancements. One client noted, 'This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client.' Such practices are seen as vital for building strong relationships and improving outcomes across partnerships.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern, which has enabled my engagements with them to result in countless operating enhancements as well as large-scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Top Customer Service

5.0 67 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Brooklyn, NY

Services provided

80% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services

Top Customer Service is a comprehensive call handling and customer support provider, offering services to various industries including auto detailing, electrical services, home improvement, roofing, childcare, trading, and construction companies. With a remarkable 100% positive feedback, clients consistently commend their professionalism, efficiency, and ability to represent brands effectively. Approximately 85% of reviewers highlight improved response times and customer satisfaction, underscoring their tailored, reliable solutions.

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26 of 26 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 26 times in the past 6 months
In the past six months, client feedback for Top Customer Service has been overwhelmingly positive, highlighting their professionalism and responsiveness. Clients noted improved communication, faster response times, and reduced missed inquiries, particularly in industries like construction and childcare. Specific praise included the effective handling of customer inquiries and the seamless integration of their services into existing workflows. Clients appreciated the team's ability to represent their brands well, with no significant areas for improvement identified.
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Industry Experience

Top Customer Service has received positive feedback across various industries, including Electric, Home Services, Contracting, Education, Automotive, and Healthcare, highlighting their effective customer support and communication management. Clients from these sectors commend their professionalism, quick response times, and alignment with brand values. Notably, they excel in managing inquiries and appointment scheduling, enhancing customer satisfaction and operational efficiency. This provider is particularly well-suited for businesses seeking to improve customer relations and streamline communication in service-oriented industries.
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Agriculture Non-profit Construction Home Services Electric Financial services Advertising & marketing IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal Contracting

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (5) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for their excellent value for money, noting that their pricing fit within budgets while delivering high-quality support. For instance, one client highlighted the 'good value for cost' when selecting the service, while another emphasized faster response times and improved customer satisfaction as key outcomes. Overall, the sentiment regarding cost-effectiveness is positive, with clients expressing satisfaction in how the services enhanced their operational efficiencies without compromising on quality.
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United States (17) Canada (13) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

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This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Appointment Setter Online

5.0 53 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

New York, NY

Services provided

80% Sales Outsourcing

10% Back Office Outsourcing

10% Call Center Services

Appointment Setter Online is a lead generation and appointment-setting company that specializes in outbound and inbound lead management, calendar coordination, and follow-up communication. According to client reviews, the company consistently delivers high-quality, qualified appointments, which significantly improves lead conversion rates and sales pipelines. Approximately 100% of reviewers commend their professionalism, structured project management, and effective communication, noting minor desires for more detailed analytics as the only area for improvement.

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21 of 21 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 21 times in the past 6 months
In the last six months, clients have praised Appointment Setter Online for their professionalism, effective communication, and ability to deliver qualified leads. For example, a Marketing Manager noted a significant improvement in appointment quality, stating they received pre-screened appointments that saved time and increased conversion rates. Overall sentiment is highly positive, with clients highlighting the team's responsiveness and structured project management, although some suggested enhanced reporting for further insights.
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Industry Experience

Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive Education

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New York City, New York (2) Dover, Delaware (1) Orlando, Florida (1) Austin, Texas (1) Houston, Texas (1) Chicago, Illinois (1) Seattle, Washington (1) Pittsburgh, Pennsylvania (1) Wellington, Colorado (1)

This provider is fluent in 13 languages:

English

Spanish

Arabic

Hindi

Portuguese

German

French

Italian

Panjabi

Romanian

Hebrew

Swedish

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This provider is available in 24 time zones:

Near East Time (NET)

Middle East Time (MET)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Midway Islands Time (MIT)

Arabia Standard Time (AST)

Central African Time (CAT)

Alaska Standard Time (AKST)

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New York, NY

347 5th Avenue
New York, NY 10016
101 - 150

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Martal Group

4.8 108 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Uniondale, NY

Services provided

70% Sales Outsourcing

10% AI Agents

10% Call Center Services +1 service

10% Email Marketing

Martal Group is a lead generation and sales outreach company specializing in B2B lead qualification, appointment setting, and business development. The reviews indicate a strong performance in delivering results, with clients consistently highlighting their impressive project management skills and proactive communication. Approximately 100% of reviewers express satisfaction with Martal Group's ability to integrate seamlessly into client teams, and around 70% mention the company's effectiveness in enhancing brand visibility and generating high-quality leads.

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6 of 8 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 8 times in the past 6 months
In the past six months, clients have consistently praised Martal Group for their effective lead generation and appointment-setting services. A notable client remarked on their impressive ability to generate qualified leads and boost brand visibility, while another highlighted their organized and proactive project management. Clients appreciated the team's quick adaptability and insightful strategies that enhanced engagement. Overall sentiment is highly positive, with minimal suggestions for improvement, primarily regarding earlier testing of messaging variants.
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Industry Experience

Martal Group has demonstrated expertise in lead generation across various industries including Information Technology, Advertising & Marketing, Supply Chain, and Healthcare. Clients consistently highlight their proactive communication and ability to understand industry-specific needs, leading to increased sales opportunities and brand awareness. Overall, feedback reveals a strong sentiment of satisfaction, particularly in sectors like IT and Marketing, where personalized outreach strategies have resulted in high-quality leads and successful engagements.
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Retail Supply Chain, Logistics, and Transport Design Manufacturing Business services Software Logistics & Supply Chain Financial services Environmental Services Research Automotive Utilities Engineering Other Industry Healthcare Telecommunications Media Energy & natural resources Chemicals & Biotechnology Advertising & marketing IT Services Human Resources Wellness & Fitness Consulting Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (59) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

What Clients Have Said
Martal Group is frequently praised for its cost-effectiveness and value for money. Clients noted that their pricing fits budgets well and reflects good value, with one stating, 'Martal Group's pricing fit our budget' and another highlighting 'good value for cost.' The overall sentiment indicates satisfaction with the return on investment, as several reviews mention measurable success and effective lead generation, leading to ongoing partnerships.
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More responsive than most other service providers

Martal Group is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Staffwiz LLC

4.8 3 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

30% Recruiting

15% Customer Service Outsourcing

15% Sales Outsourcing +4 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Staffing

Staffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.

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Reviews mention Well-organized projects
Clients have consistently praised Staffwiz LLC for their well-organized project management. One client noted that the onboarding process for new customer service agents was smooth and efficient, with integration completed within two weeks. The team, including members Michelle and Jerick, was highlighted for their excellent communication and detailed approach to hiring. Overall, client sentiment reflects a high level of satisfaction with the organization and execution of projects.

Customer Service Outsourcing for E-Commerce Platform

5.0 Jul 9, 2024

Michelle and Jerick are not only easy to communicate with but also a pleasure to work with. The onboarding process was smooth and well-organized, allowing us to integrate our new customer service team within just two weeks of initial contact.
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Industry Experience

Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.
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More responsive than most other service providers

Staffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Go Answer

4.3 16 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Garden City, NY

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Go Answer is an answering service company offering inbound call handling, chat support, and customer service solutions. The reviews reflect a high satisfaction rate, with clients noting enhanced professionalism and reliability—over 80% of reviews highlight responsiveness and quality of service. Many clients report significant cost savings, with several indicating reduced expenses by up to 66%. Areas for improvement include expanded bilingual capabilities and training transparency.

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Reviews mention Transparent
Overall, client sentiment regarding transparency at Go Answer is largely positive. Clients appreciate their openness, particularly in communication and responsiveness. One client noted, 'Go Answer is always transparent and prompt in providing us with the full recordings of the calls whenever we request them.' However, a suggestion for improvement included a desire for more clarity on training techniques to enhance communication and reduce errors. This indicates that while transparency exists, further details could enhance client understanding.

Call Center Service for Law Firm

5.0 Aug 23, 2021

Sometimes, they don’t write down the full transcript after the call goes over the 10-minute mark. However, Go Answer is always transparent and prompt in providing us with the full recordings of the calls whenever we request them. They’ve been straight with me since day one, and they provided the service that they were selling — they really have delivered what they said they would deliver.
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Call Center Services for E-Commerce Retailer

5.0 Aug 13, 2021

Maybe they can improve the disclosure on their training techniques, because that might help bridge the gap of communication and help with errors. For example, we just had a huge change in our OMS system, so we had to train everyone. I think they've mentioned it maybe once or twice in a couple of years, but we would like a bit of transparency in how they train their shared agents or a dedicated agent.
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Industry Experience

Go Answer has received positive feedback across various industries, including Legal, Financial Services, Healthcare, Hospitality, and Retail. Clients in the Legal sector appreciate their professionalism and ability to handle sensitive situations, while those in Financial Services highlight cost savings and responsive service. The Hospitality industry values their effective call handling, and Healthcare clients note the importance of reliable communication. Overall, Go Answer is recognized for its expertise, responsiveness, and ability to enhance customer interactions, making it a strong fit for service-oriented sectors.
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Education Legal Financial services Other Industry Hospitality & leisure Healthcare Real estate Business services Retail

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Average Project Cost Breakdown

Less than $10,000 (10) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Go Answer is noted for providing high-quality service that justifies its pricing, with clients indicating substantial value for money. One law firm reported an investment of around $5,000 leading to increased lead quality and client conversions, stating, "you get what you pay for". Another client highlighted a 66% cost reduction compared to previous services. Overall, clients appreciate the balance of cost and service quality, although some express a desire for more competitive pricing.
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Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 2 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

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Quant Solutions

5.0 2 reviews
Verified

Undisclosed

$50 - $99 / hr

2 - 9

New York, NY

Services provided

40% Finance & Accounting Outsourcing (FAO)

35% Back Office Outsourcing

25% Accounting

Quant Solutions is a financial services firm specializing in accounting, bookkeeping, and strategic financial management for businesses with complex financial needs. Across reviews, clients express high satisfaction with their attention to detail, reliability, and adaptability to client requirements. Approximately 90% of feedback highlights their ability to manage finances effectively, while some note minor communication improvements. Overall, Quant Solutions proves invaluable in enabling clients to focus on their core operations.

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2 of 2 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, Quant Solutions has received positive feedback for their exceptional support and attention to detail. Clients highlighted their reliability and the ability to maintain clean financials, with one client praising their strategic insights that facilitated growth. Another noted their responsiveness and collaborative approach, even amid changing needs. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in their partnerships and no significant areas for improvement identified.
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Industry Experience

Quant Solutions has demonstrated strong expertise in the eCommerce and Media industries, receiving positive feedback for their meticulous bookkeeping and financial strategizing. In eCommerce, they supported complex revenue streams and provided valuable financial insights, leading to improved operational efficiency. In the Media sector, they adeptly managed project-based accounting, ensuring accurate budget tracking for documentary productions. Overall, sentiment across both industries is highly favorable, highlighting their reliability, attention to detail, and responsiveness.
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Media

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express high satisfaction with Quant Solutions' cost-effectiveness and value for money. One client noted that their investment ranged between $200,000 and $1,000,000 since 2016, highlighting the substantial return through efficient project management and financial oversight. Another client emphasized the company's flexibility and willingness to adapt to changing needs, demonstrating that the services provided were well worth the expense. Overall, feedback reflects a strong sentiment of trust and reliability in the company's pricing and service quality.
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More responsive than most other service providers

Quant Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Mindracer Consulting

Not yet reviewed
Verified

$10,000+

$200 - $300 / hr

2 - 9

New York, NY

Services provided

40% Financial Consulting

40% Sales Outsourcing

10% Business Consulting +1 service

10% Marketing Strategy

Mindracer Consulting is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Financial Consulting and is based in New York, New York.
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Heisler Solutions LLC

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

10 - 49

New York, NY

Services provided

30% Business Consulting

20% Marketing Strategy

20% Sales Outsourcing +3 services

15% IT Strategy Consulting

10% AI Agents

5% ERP Consulting and SI

Heisler Solutions LLC, a Business Consulting company, specializes in Business Consulting and Marketing Strategy. The agency is based in New York, New York and Raleigh, North Carolina.
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Execo

4.9 12 reviews
Verified

$10,000+

Undisclosed

250 - 999

New York, NY

Services provided

35% Back Office Outsourcing

35% Sales Outsourcing

15% Data Annotation Services +1 service

15% Demand Generation Marketing

Execo is a digital marketing agency specializing in SEO, content creation, social media management, and comprehensive marketing strategy execution. Feedback highlights Execo's operational excellence, with 100% of reviews mentioning their timely delivery and high quality of service. Clients consistently praise their personable and competent team, with no areas for improvement noted.

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Reviews mention Proactive
Clients consistently highlight Execo's proactive approach as a key strength. For instance, one client noted their team 'would proactively reach out and interview Subject Matter Experts to develop content,' demonstrating initiative in enhancing project outcomes. Another review praised the team's 'swift and concise communication,' with regular updates and meetings ensuring alignment. Overall, feedback reflects a strong sentiment of satisfaction with Execo's proactive engagement and responsiveness, contributing to successful project execution.

Digital Marketing for Digital Asset Management Platform

5.0 Feb 7, 2023

We had weekly calls between our GTM teams (sales, marketing, leadership) and the Aspire team. We also had weekly meetings between our Marketing Director and the Aspire team for additional execution and planning. They would also proactively reach out and interview Subject Matter Experts to develop content. We also utilized Slack. Communications was always great and they are super responsive.
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Digital Marketing Services for SaaS Company

5.0 Feb 2, 2022

Their team was knowledgeable about the topics at hand, and they suggested relevant marketing actions. They went the extra mile by taking the initiative to open up new discussion topics and recommending different areas of improvement. They provided swift and concise communication with all team members.
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Industry Experience

Execo has demonstrated strong expertise primarily in the IT Services, Software, Healthcare, Education, Design, and Legal industries. Reviews indicate a high level of satisfaction due to their operational excellence, strategic marketing capabilities, and effective project management. Clients commend Execo for personalized service, timely deliverables, and measurable outcomes, such as increased leads and improved SEO. Overall sentiment reflects confidence in Execo's ability to enhance marketing strategies and drive results across diverse sectors.
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IT Services Software Healthcare Education Design Legal

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Overall, client feedback on Execo highlights their competitive pricing and exceptional value for money. Clients noted that Execo's services fit within their budgets while delivering high-quality results. One client emphasized that their pricing was a key factor in selecting Execo, stating it fit their budget perfectly. Another client appreciated the operational excellence and commitment to success, indicating that the value received exceeded expectations. Overall, clients express high satisfaction with the return on investment from their engagements with Execo.
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United States (10) Canada (1) Singapore (1)

This provider is fluent in 1 language:

English

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Answering Legal

5.0 18 reviews

Undisclosed

Undisclosed

50 - 249

Nesconset, NY

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Answering Legal is a specialized answering service company catering to law firms, providing 24/7 call handling, client intake, and message forwarding. Reviews indicate a high satisfaction rate, with approximately 95% of clients praising their professionalism and responsiveness. Common themes in feedback highlight their seamless integration into legal practices, effective communication, and the ability to handle high call volumes efficiently, with very few areas for improvement noted by clients.

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Industry Experience

Answering Legal has received positive feedback from clients predominantly within the legal industry, specifically in criminal defense, family law, consumer bankruptcy, and immigration. Clients appreciate their professionalism, 24/7 availability, and effective call management, which enhance client retention and satisfaction. The overall sentiment is highly favorable, with many noting the seamless integration of their services as an extension of their own practice. This provider is particularly well-suited for law firms seeking reliable and efficient call answering solutions.
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Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (10) Less than $10,000 (3) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently express satisfaction with Answering Legal's cost-effectiveness and value for money. Feedback highlights that their flexible pricing, based on call volume, allows for tailored investments, ranging from $150 to $60,000 annually. One client noted they could negotiate rates, while another emphasized that even a single new client gained through their service justifies the cost. Overall, clients feel they receive high-quality service that exceeds expectations, making it a worthwhile investment.
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New York City, New York (6) Philadelphia, Pennsylvania (3) Jacksonville, Florida (1) Pensacola, Florida (1) Charlotte, North Carolina (1) Chicago, Illinois (1) Detroit, Michigan (1) Cherry Hill, New Jersey (1) Brooklyn, New York (1) Lake Saint Louis, Missouri (1) Sharon, Massachusetts (1)

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CrewBloom

4.7 38 reviews

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

25% Customer Service Outsourcing

25% Sales Outsourcing

10% Back Office Outsourcing +4 services

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

10% Recruitment Process Outsourcing

10% Staffing

CrewBloom is a staffing and outsourcing company specializing in recruitment, customer service, and administrative support. The majority of their reviews (90%) highlight their professionalism, quick turnaround time, and commitment to customer success. Clients appreciate CrewBloom's effective communication and culturally aligned team, with 80% noting the quality and fit of the candidates provided, yet some mention occasional technical interview challenges.

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Reviews mention Detail-oriented
Clients consistently highlight CrewBloom's attention to detail as a significant strength. One client noted that their virtual assistant, Charm, demonstrated exceptional proactivity and effective communication, successfully fulfilling their specific requirements with minimal guidance. The overall sentiment reflects satisfaction with CrewBloom's ability to match candidates to precise needs, emphasizing their commitment to detail-oriented service, which enhances customer experience and project success.

Recruitment Services for Business Advising & Coaching Company

4.5 Feb 22, 2024

Our Client Success Manager, Agatha, matched the perfect candidate to our very specific needs. From the very start, her ongoing support has made this whole process easy. Our VA, Charm, is all that we need. Her attention to detail is appreciated; she is proactive when having only a few details provided to her; she communicates well; she strives to get the job done.
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Staff Augmentation for Background Screening Company

5.0 Apr 8, 2022

Our Director of Client Success stayed in contact with us almost each and every day. He was very responsive and explained everything in detail. Provided updates to us frequently. Solved any issues that we experienced immediately.
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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (5) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Overall, clients expressed strong satisfaction with CrewBloom's cost-effectiveness and value for money. Many reviews highlighted that CrewBloom's pricing fit within clients' budgets while delivering high-quality service. For instance, one client noted, 'Pricing fit our budget' and described the services as 'true value.' Additionally, another client remarked on the 'good value for cost,' emphasizing the quality of personnel provided. The sentiment is overwhelmingly positive, with clients feeling they received more than what they paid for.
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More responsive than most other service providers

CrewBloom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (26) Canada (1)

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GCS Agents

4.9 6 reviews

$50,000+

$25 - $49 / hr

250 - 999

Long Island City, NY

Services provided

40% Customer Service Outsourcing

35% Call Center Services

10% Back Office Outsourcing +2 services

10% Business Consulting

5% HR Consulting

GCS Agents is a comprehensive service provider specializing in call center operations, training, inbound services, and back office support. Reviews highlight their exceptional performance in call management, adaptability in training, and efficiency in back office tasks, with 100% of reviewers noting their strong communication skills and dedication to client success. Clients appreciate their ability to tailor solutions and maintain high-quality service, contributing to significant operational efficiencies and cost savings.

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Reviews mention Timely
Clients have consistently praised GCS Agents for their timely execution and effective communication. One review highlighted that GCS Agents met all deadlines and maintained ongoing communication to ensure client success. The tailored training solutions provided were delivered promptly, contributing to an increase in customer satisfaction. Overall, the sentiment regarding timeliness is highly positive, with no reported delays or shortcomings in their service delivery.

Corporate Training for Electric Utility Company

5.0 Feb 18, 2020

They were fantastic with their communication. They met all of their deadlines and continued to stay in touch after the fact to see how things were going. They didn’t just come in and leave; they were genuinely interested in whether or not we achieved our goals.
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Industry Experience

GCS Agents demonstrates strong expertise in the Transportation, Advertising & Marketing, Utilities, Information Technology, and Energy & Natural Resources industries. Clients commend their ability to establish efficient call centers, create tailored training programs, and enhance customer interactions. Overall sentiment is positive, with consistent praise for communication, project management, and adaptability. GCS Agents excels in improving operational efficiency and customer satisfaction, making them a suitable partner for projects requiring customer service and training solutions.
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Transportation Advertising & marketing Utilities Information technology Energy & natural resources IT Services

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Jacksonville, Florida (1) Nashville, Tennessee (1) Austin, Texas (1) New York City, New York (1) Columbus, Ohio (1) Los Angeles, California (1)

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Long Island City, NY

3-00 Northern Blvd
Long Island City, NY 11101
151 - 200

+1 718-393-4999

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The Connection

4.5 2 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Jamestown, NY

Services provided

50% Call Center Services

50% Customer Service Outsourcing

The Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement.

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Reviews mention Innovative
Clients have praised The Connection for their innovative approach to customer service, noting their effectiveness in managing calls and generating tailored strategies for problem-solving. One client remarked on their capacity to reinvent themselves and address specific needs efficiently. Overall, the sentiment reflects a high level of satisfaction with The Connection's innovative solutions, as they have significantly improved customer relations and operational efficiency.

Answering Services & Customer Inquiry Support for Products Firm

4.0 Aug 11, 2017

Its effectiveness, its capacity to reinvent itself, and its capacity to produce before any need.
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Industry Experience

The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.
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Education Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.
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Jamestown, NY

111 W 2nd St Ste 5000
Jamestown, NY 14701
41 - 49

716.483.3436

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SalesGent

5.0 10 reviews

$10,000+

Undisclosed

10 - 49

New York, NY

Services provided

100% Sales Outsourcing

SalesGent is a lead generation company that specializes in booking qualified meetings and generating sales opportunities for businesses across various sectors. Reviews highlight their ability to adapt quickly to changing client needs and consistently deliver results, with several clients achieving over 10 qualified leads or meetings per month. Clients commend their responsiveness and effective communication, with no notable areas for improvement.

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Reviews mention Communicative
Clients consistently praised SalesGent for their effective communication, describing it as 'very smooth' and 'efficient.' One client highlighted that 'the booking process works very well,' while another noted 'very efficient communication via different channels on a weekly basis.' Overall, the sentiment regarding SalesGent's communicative abilities is overwhelmingly positive, with no clients indicating areas for improvement in this aspect.

Sales Outsourcing for Software Company

5.0 Mar 27, 2024

Communications are very smooth and the booking process works very well for us.
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Sales Outsourcing for BPO Company

5.0 Mar 13, 2024

They deliver on time, and their communication is really smooth.
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Lead Generation for Design & Engineering Company

5.0 Feb 7, 2024

Very efficient communication via different canals (Phone call, on site meetings ...) on a weekly basis.
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Industry Experience

SalesGent has received positive feedback across various industries, including Advertising & Marketing, Education, Software, IT Services, and Information Technology. Clients commend their ability to generate qualified leads and set up meetings, with measurable successes such as 30 demos per month in marketing and 15+ qualified meetings in software. Overall sentiment is highly favorable, noting their responsiveness, cultural fit, and efficiency in adapting to client needs, making them a strong candidate for projects in these sectors.
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IT Services Other industries Advertising & marketing Education Software Information technology

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United States (3) France (2) Norway (1)

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New York, NY

7th Ave, New York, NY 10019, United States
New York, NY 10019
2 - 5

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RemoteReps247

3.4 15 reviews

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

RemoteReps247 is a lead generation company specializing in providing sales-qualified leads and digital marketing services. Their reviews reveal a mixed reception, with approximately 57% of feedback indicating dissatisfaction due to poor lead quality and lack of accountability, while around 43% express satisfaction with timely delivery and effective communication. Despite some success stories, potential clients should proceed with caution and ensure clear agreements are in place.

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Reviews mention Timely
Clients have consistently praised RemoteReps247 for their timely delivery and quick response to project needs. One client noted that the assigned representative, Ms. Anushree, was professional and proactive, successfully arranging a meeting with a prospective customer and following up until its conclusion. Overall, the sentiment regarding timeliness is highly positive, with clients emphasizing the company's commitment to meeting deadlines and delivering results promptly.

Lead Generation Services for Data Processing Company

5.0 Apr 3, 2024

Yes, they delivered on time. Quick response and timely delivery.
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Digital Marketing for Software Company

4.0 May 3, 2023

The delivery timing was good. We were impressed with their sales executive attention and quick responses.
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Industry Experience

RemoteReps247 has primarily worked within the Information Technology and Software industries, receiving mixed feedback. While some clients reported positive experiences with lead generation and effective communication, many others expressed disappointment over the lack of delivered results and poor project management. The overall sentiment leans negative, highlighting significant concerns about accountability and transparency. Potential clients within IT and Software are advised to exercise caution due to inconsistent performance across projects.
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Information technology IT Services Software

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
The reviews indicate a predominantly negative sentiment regarding RemoteReps247's cost and value for money. Clients frequently noted that despite initially reasonable pricing, the lack of results rendered the investment unjustifiable. One client lamented spending $2,000 for no leads, stating, 'If we spent that amount on marketing, we would’ve gotten more leads.' Another remarked on their 'good value for cost' but ultimately faced unmet expectations, highlighting a trend of disappointment despite the initial appeal of their pricing.
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India (7) United States (2)

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Boldly

4.5 1 review

$1,000+

$25 - $49 / hr

50 - 249

New York, NY

Services provided

40% Back Office Outsourcing

20% Customer Service Outsourcing

20% Staffing +2 services

10% Finance & Accounting Outsourcing (FAO)

10% Social Media Marketing

Boldly is a back-office service provider that offers stability and helps firms enhance customer service by handling approximately 30% of their workload. While clients appreciate their stability and hardworking nature, there is room for staff improvement. Overall, 100% of the feedback highlights stability as a key strength, though there are minor concerns about ease of collaboration.

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Industry Experience

Boldly has demonstrated expertise in the Media industry, providing back office services that enhance customer service and operational efficiency. Clients appreciate their stability and hardworking nature, reporting significant time and cost savings. However, some feedback indicates room for improvement in staff interactions. Overall, the sentiment within the Media sector is positive, suggesting that Boldly is a strong fit for organizations seeking reliable support in this field.
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Media

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Boldly as offering good value for money, particularly noting that their services save significant time and costs, with one client reporting a monthly savings of $500. The firm charges between $50,000 and $199,999 annually, which clients find reasonable given the stability and quality of service provided. However, some feedback indicates potential areas for improvement in staff performance, suggesting that while the overall value is positive, there are opportunities to enhance service delivery.
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FlyTech, Inc.

5.0 11 reviews

$1,000+

Undisclosed

10 - 49

New York, NY

Services provided

25% Digital Strategy

25% Email Marketing

25% Sales Outsourcing +2 services

15% Conversion Optimization

10% Advertising

FlyTech, Inc. is a lead generation and sales development company that specializes in outbound campaigns, prospect identification, and strategic collaboration. With a consistent track record of timely project delivery and effective communication, the company has received overwhelmingly positive feedback, with numerous clients praising their tailored solutions and expertise in generating quality leads. A significant 100% of reviewers highlight FlyTech's ability to create strategic marketing campaigns that yield tangible business results.

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Reviews mention Efficient
Clients have consistently praised FlyTech, Inc. for their efficiency in executing lead generation strategies. One client noted the 'highly effective' workflow, highlighting weekly check-ins that ensured alignment on goals and prompt adjustments to campaigns. The team's ability to identify target audiences and generate a consistent pipeline of new business demonstrates their effective approach. Overall, feedback reflects a strong sentiment of efficiency and effectiveness in service delivery.

Digital Marketing for Financial Technology Startup

5.0 Oct 28, 2022

The workflow between our team and theirs was highly effective. We had weekly check-ins to review progress, align on goals for the following week, and execute any changes to the campaigns.
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Industry Experience

FlyTech, Inc. has demonstrated notable expertise in lead generation across various industries, including Information Technology, Advertising & Marketing, Consulting, Healthcare, Software, Consumer Products, and Education. Clients praised their strategic collaboration, proactive communication, and ability to deliver measurable results, such as increased lead quality and revenue growth. Overall sentiment reflects strong satisfaction, particularly within Advertising & Marketing and Consulting sectors, making them a suitable partner for organizations seeking effective sales and marketing solutions.
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Information technology Advertising & marketing Consulting Healthcare Software Consumer Products Education

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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (3)

What Clients Have Said
FlyTech, Inc. is recognized for providing good value for money, with clients highlighting competitive pricing and alignment with budgetary constraints. One client noted, 'Pricing fit our budget' while another emphasized 'good value for cost.' Overall sentiment is positive, with multiple reviews commending FlyTech for their effective lead generation strategies and timely project delivery, which contributed to significant revenue boosts and high ROI. Clients express satisfaction with the overall cost-effectiveness of their services.
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Periodix

5.0 10 reviews

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

90% Sales Outsourcing

10% Email Marketing

Periodix is a lead generation company specializing in enhancing client outreach through platforms like Upwork and LinkedIn. The company is praised for its effective lead generation strategies, professional communication, and dedication, with 100% of reviewers reporting satisfactory outcomes and no areas for improvement. Notably, clients experienced increased lead generation, with some citing a performance increase by up to four times. Periodix is commended for its systematic and innovative approach, delivering consistent results across various industries.

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Reviews mention Transparent
The sentiment regarding transparency in Periodix's client interactions is overwhelmingly positive. Clients highlighted the company's open communication and regular progress updates, which fostered confidence in their capabilities. Notably, one client praised Periodix for their responsiveness and meticulous approach, noting that they maintained clear communication channels and promptly addressed concerns. This transparency was deemed instrumental in aligning the project with the client's objectives and enhancing overall satisfaction.

Lead Generation for Software Development Firm

5.0 Jul 24, 2023

Throughout our engagement, Periodix maintained open lines of communication and provided regular updates on the progress of our campaigns. Their transparency and willingness to address any concerns or questions we had further solidified our confidence in their abilities.
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Industry Experience

Periodix has demonstrated significant expertise in lead generation across various sectors, including IT Services, Advertising & Marketing, and Design. Clients consistently praise their systematic approach, timely communication, and the ability to produce high-quality leads. Their impact is particularly strong in IT Services, where they have facilitated substantial lead increases, enhancing clients' sales pipelines. Overall, the sentiment is highly positive, making Periodix an excellent choice for companies in the IT and digital marketing domains seeking to boost their client acquisition strategies.
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IT Services Advertising & marketing Information technology Design

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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Periodix's competitive pricing and strong value for money. For instance, one CEO noted that their pricing fit the budget while delivering impressive lead generation results, significantly increasing prospects compared to previous efforts. Another client emphasized the company's commitment to providing quality leads at a reasonable cost. Overall, sentiment is highly positive, with many clients expressing satisfaction with the value received relative to their investment.
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Ukraine (4) Germany (1) Poland (1) Spain (1) United States (1)

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Real Assistance, Inc.

5.0 1 review

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

70% Back Office Outsourcing

20% Business Consulting

10% Financial Consulting

Real Assistance, Inc. is a company specializing in data entry, processing, analysis, and virtual assistant services. The reviews reflect a 100% positive sentiment, highlighting timely delivery and effective communication. Clients are impressed with the good value for cost and express satisfaction with their professional and efficient service.

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Industry Experience

Real Assistance, Inc. has received positive feedback primarily from the real estate industry, where they provided services such as data entry, research, and virtual assistance. Clients commend their timely delivery, effective communication, and overall value, indicating a strong reliability and positive impact on operational efficiency. The company's expertise in administrative functions makes them a suitable partner for businesses seeking streamlined support in the real estate sector.
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Real estate

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Real Assistance, Inc.'s competitive pricing as a significant advantage. One COO noted they selected the company for its 'good value for cost,' reflecting overall satisfaction with the financial aspect of their services. Additionally, there were no complaints regarding pricing, indicating clients feel they receive quality service that justifies the expense. Overall, feedback suggests that Real Assistance, Inc. provides commendable value for money.
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LeadsPanda

4.8 4 reviews

$1,000+

$25 - $49 / hr

10 - 49

New York, NY

Services provided

20% Content Marketing

20% Graphic Design

15% Sales Outsourcing +8 services

10% Search Engine Optimization

5% Demand Generation Marketing

5% Digital Strategy

5% Ecommerce Marketing

5% Email Marketing

5% Pay Per Click

5% Public Relations

5% Social Media Marketing

LeadsPanda is a content marketing agency specializing in thought leadership, guest posting, and influencer engagement. Overall, their reviews reflect a positive sentiment, with approximately 90% highlighting their efficiency, adaptability, and quality content output. However, about 20% suggest room for improvement in technical SEO and creativity. Their ability to significantly boost organic traffic and manage projects effectively is frequently praised.

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Reviews mention Open to feedback
Clients have noted LeadsPanda's responsiveness to feedback, highlighting that the team effectively incorporates suggestions to enhance content quality. One client mentioned that while some articles can appear templated, specific feedback led to significant improvements. Overall, the sentiment regarding their openness to feedback is positive, with clients appreciating the collaborative and adaptive approach, which fosters a smooth workflow and satisfactory project outcomes.

SEO & Ad Content Creation for PPC Management Company

4.5 Sep 22, 2022

I can sometimes tell that the writer is not an industry expert in our field (SaaS digital marketing), but they are good at taking feedback and making changes when needed. When pushed or if I give specific feedback, they usually make changes that up the ante on the content quality just fine. They're good at addressing criticism.
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Industry Experience

LeadsPanda has demonstrated expertise in the Financial Services, Software, and B2B Fintech sectors. Clients noted their strengths in producing high-quality content, effective project management, and adaptability to changing needs. The Financial Services sector highlighted their influencer engagement and guest posting capabilities, while the B2B Fintech clients praised significant traffic growth and marketing efficiency. Overall, feedback indicates a positive sentiment across these industries, emphasizing LeadsPanda's impact in enhancing content strategies and driving engagement.
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Financial services Other Industry Software

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive LeadsPanda as offering good value for money, highlighting their cost-effectiveness and quality of work. One client noted, 'They are priced quite well for the quality of work,' while another mentioned spending around $3,000 with significant gains in organic traffic. Overall, the feedback reflects a positive sentiment regarding their pricing structure, with clients appreciating the balance between cost and the effective outcomes achieved.
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More responsive than most other service providers

LeadsPanda is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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CureMD

Not yet reviewed

$1,000+

$50 - $99 / hr

1,000 - 9,999

New York, NY

Services provided

50% Back Office Outsourcing

25% Application Management & Support

25% Custom Software Development

CureMD is a Back Office Outsourcing company. They are located in New York, New York. Their team provides Back Office Outsourcing and Custom Software Development.
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Revenue Rushy

5.0 19 reviews

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

15% Sales Outsourcing

10% AI Consulting

10% CRM Consulting and SI +8 services

10% Conversion Optimization

10% Direct Marketing

10% Marketing Strategy

10% Media Planning & Buying

10% Public Relations

5% Advertising

5% Branding

5% Market Research

Revenue Rushy is a dynamic sales and marketing consultancy specializing in outbound sales, AI consulting, and conversion optimization services. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting their exceptional project management and alignment with client values. Notably, 75% of clients praised their ability to adapt strategies to client-specific needs, demonstrating a commitment to personalized and impactful solutions.

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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
In the past six months, Revenue Rushy has received positive feedback for their effective project management and tailored solutions. Clients praised their ability to deliver timely results and maintain clear communication. Notable achievements include a 30% increase in conversions for ONE Environmental Ltd and a tripling of qualified meetings for Imagina Digital. Clients appreciated Revenue Rushy's empathetic approach, understanding their unique challenges and aligning with their values. Suggestions for improvement primarily focused on onboarding intensity and deeper integration with existing strategies.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Overall, clients consistently noted Revenue Rushy provides excellent value for money. The Director of ONE Environmental Ltd highlighted their 'good value for cost', while the CEO of Blue Pier™ emphasized the 'great culture fit' and 'good value for cost'. Clients appreciated the tailored, effective solutions that led to measurable outcomes, such as a 30% increase in conversions and a tripling of qualified meetings. The sentiment reflects satisfaction with the financial investment relative to the results achieved.
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England (2) Brazil (1) Canada (1)

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Zesh Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Queens Village, NY

Services provided

25% Call Center Services

25% Customer Service Outsourcing

10% Back Office Outsourcing +7 services

10% Sales Outsourcing

5% Business Consulting

5% Content Writing Services

5% Ecommerce Marketing

5% Email Marketing

5% Social Media Marketing

5% Transcription

Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
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Queens Village, NY

21229 Hillside ave apt 5EW
Queens Village, NY 11432
151 - 200

+13322227751

Queens Village, NY

212-29 Hillside Avenue
Queens Village, NY 11427
41 - 49

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Horatio

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

80% Back Office Outsourcing

20% IT Staff Augmentation

Horatio is a customer service outsourcing company that provides comprehensive support solutions, including handling inbound inquiries and offering detailed reporting. Reviewers praise their adaptability and effective communication, with 100% of feedback highlighting their ability to quickly escalate issues and adapt to changes. However, some suggest that staffing domestic teams could enhance communication further.

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Industry Experience

Horatio has demonstrated expertise primarily in the publishing industry, providing customer service support for lifestyle media companies. Clients commend their adaptability, effective communication, and data-driven insights, which enhance operational efficiency. The overall sentiment is positive, highlighting their impact in improving customer experience and support metrics. Potential clients within the publishing sector may find Horatio a suitable partner for customer service and operational enhancements.
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Publishing

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Horatio as offering good value for money, particularly highlighted by a lifestyle media company that invested approximately $150,000 since 2019. They praised Horatio's adaptability and effective communication, noting improvements in customer service metrics and reporting. While the overall sentiment is positive regarding cost-effectiveness, some clients suggested that staffing domestic teams could enhance communication further.
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ReSource Pro

Not yet reviewed

$5,000+

Undisclosed

10,000+

New York, NY

Services provided

50% Back Office Outsourcing

50% Insurance Services & Brokers

In New York, New York, ReSource Pro is a large Insurance Services & Brokers and Back Office Outsourcing company. Their services include Insurance Services & Brokers and Back Office Outsourcing.
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CloudHire

4.6 12 reviews

$50,000+

Undisclosed

10 - 49

New York, NY

Services provided

20% Business Consulting

20% Call Center Services

20% Data Annotation Services +2 services

20% IT Staff Augmentation

20% Staffing

CloudHire is a company specializing in building high-performance offshore teams across various domains, including data science, customer service, and marketing. Feedback indicates a generally positive reception, with 86% of reviews highlighting timely delivery and effective project management. However, one review cites customer dissatisfaction due to unmet expectations. Overall, CloudHire is praised for aligning companies with cultural values and providing value-driven solutions.

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Reviews mention Well-organized projects
Clients have praised CloudHire for their well-organized project management, highlighting their consistent on-time delivery and responsiveness to evolving project needs. One client noted, 'Their project management was highly organized and responsive,' which contributed to increased operational efficiency and enhanced analytics capabilities. Overall, the sentiment reflects satisfaction with CloudHire's ability to integrate seamlessly into existing processes while maintaining high standards of organization and communication.

Offshore IT Staff Augmentation for Financial Data Company

5.0 Sep 8, 2024

Their project management was highly organized and responsive. They consistently delivered items on time, meeting agreed-upon deadlines and adjusting to any changes in scope or priorities.
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Industry Experience

CloudHire has demonstrated strong performance across various industries including IT Services, Advertising & Marketing, Financial Services, Consulting, and Beauty & Cosmetics. Clients noted their expertise in building efficient offshore teams, enhancing operational efficiency, and delivering high-quality results on time. The overall sentiment reflects satisfaction with their project management, cultural alignment, and cost-effectiveness, making them a suitable partner for companies seeking support in data science, marketing, analytics, HR processes, and product management.
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IT Services Advertising & marketing Financial services Consulting Beauty & Cosmetics

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Average Project Cost Breakdown

$200,000 to $999,999 (4)

What Clients Have Said
Clients consistently highlight CloudHire's competitive pricing and excellent value for money. For instance, one client noted a 50% decrease in costs while expanding their developer team, while another reported saving over $1M through efficient offshore hiring. Feedback emphasizes that CloudHire's pricing aligns well with budgets, and multiple reviews commend their responsiveness and commitment to delivering quality services, further enhancing the perceived value of their offerings.
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SunKnowledge Inc.

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

60% Back Office Outsourcing

20% Call Center Services

10% Customer Service Outsourcing +1 service

10% Document Digitization & Management

Launched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
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Global Dispatch Management

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Bethpage, NY

Services provided

65% Customer Service Outsourcing

35% Call Center Services

Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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Sitetrail LLC

5.0 7 reviews

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

10% Branding

10% Content Marketing

10% Content Writing Services +7 services

10% E-Commerce Development

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Marketing

10% Web Design

Sitetrail LLC is a content marketing agency that excels in creating high-quality content strategies, SEO, and e-commerce development. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting their responsiveness, project management, and content quality. Clients appreciate their ability to enhance online visibility and engagement, with notable outcomes such as increased traffic, improved search rankings, and higher sales conversions.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for Sitetrail LLC highlights their effective content publishing capabilities, with significant improvements in SEO and brand awareness reported by BlakSheep Creative. Clients appreciate their high domain authority websites and prompt project management, noting impressive responsiveness and valuable ongoing support. The collaboration has led to increased website traffic, search rankings, and social media engagement. Overall, the sentiment is highly positive, with no noted areas for improvement.
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Industry Experience

Sitetrail LLC has demonstrated expertise across various industries, notably in technology and consulting, advertising and marketing, and e-commerce. Clients commend their ability to enhance content strategies, improve online visibility, and deliver tailored branding solutions. The overall sentiment is positive, highlighting strengths in communication, project management, and a deep understanding of content alignment with client objectives. Organizations in technology, marketing, and community-focused sectors would benefit from Sitetrail's comprehensive services.
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IT Services Consulting Advertising & marketing

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Estonia (1) United Arab Emirates (1) United States (1)

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SapientPro NYC

5.0 1 review

$10,000+

$50 - $99 / hr

50 - 249

Great Neck Plaza, NY

Services provided

20% BI & Big Data Consulting & SI

20% Blockchain

20% Branding +2 services

20% Sales Outsourcing

20% Web Development

SapientPro NYC is a web development company praised for its capability in developing and launching web-based applications. Reviews highlight their responsive communication, with 100% of feedback noting timely responses and project delivery. Clients commend their understanding of diverse tech stacks and reasonable pricing, making them a reliable choice for application development projects.

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Industry Experience

SapientPro NYC has demonstrated expertise primarily in the Advertising & Marketing industry, where they successfully built a web-based application for a marketing agency, showcasing their ability to deliver projects on time and meet client specifications. Feedback highlights their strong communication, responsiveness, and technical proficiency across various tech stacks. Overall, clients appreciate their good value for cost and capability in application development, making them a suitable choice for companies within the marketing sector seeking reliable and capable partners.
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Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding SapientPro NYC's cost-effectiveness and overall value for money. One review highlighted their 'good value for cost' and noted that the team was capable, responsive, and delivered a functional application in a timely manner. Additionally, the ability to understand various tech stacks and build applications at reasonable costs was particularly appreciated, reinforcing the perception that clients receive substantial value relative to their investment.
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Lexvia Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

New York, NY

Services provided

40% Back Office Outsourcing

35% Customer Service Outsourcing

25% Call Center Services

Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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NEO MD INC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

55% Back Office Outsourcing

30% Customer Service Outsourcing

15% Call Center Services

NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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Omelink

Not yet reviewed

$25,000+

< $25 / hr

250 - 999

New York, NY

Services provided

35% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Call center company Omelink provides Call Center Services and Customer Service Outsourcing. They were founded in 2016.
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Protalk Solutions

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Melville, NY

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Protalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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The Amazon Maestro

4.4 7 reviews

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

25% Back Office Outsourcing

25% E-Commerce Development

25% Ecommerce Marketing +1 service

25% Pay Per Click

The Amazon Maestro is an e-commerce solutions provider specializing in Shopify store development and marketplace management. They generally receive positive feedback for their expertise in e-commerce, responsiveness, and timely project execution, with 80% of reviews highlighting their professionalism and attention to detail. However, one review (20%) expressed dissatisfaction, warning against engaging with the company.

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Reviews mention Detail-oriented
Clients consistently praised The Amazon Maestro for their detail-oriented approach, highlighting their meticulous work in setting up Shopify stores. One client noted their 'great attention to detail' and appreciated the valuable suggestions offered throughout the project. The organized project management and timely delivery further reinforced this sentiment, as clients felt supported and engaged during the process, ultimately leading to successful outcomes in traffic and sales.

Shopify Store for Plastic Products Manufacturer

5.0 Oct 8, 2025

I was most impressed by their deep understanding of Shopify and e-commerce marketing. They paid great attention to detail, offered valuable suggestions, and genuinely cared about helping my store succeed rather than just completing the project.
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2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for The Amazon Maestro highlight their exceptional project management and e-commerce expertise, particularly in Shopify store development. Clients praised their organized approach, timely deliveries, and responsiveness to inquiries. One client noted significant increases in traffic and sales post-launch, while another emphasized improved site performance and conversion rates. Overall sentiment is highly positive, with suggestions for enhanced post-launch support as the only area for improvement.
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Industry Experience

The Amazon Maestro has showcased strong expertise primarily in the eCommerce sector, particularly with Shopify and marketplace integrations (e.g., Amazon, Walmart, eBay). Clients praise their professionalism, project management, and ability to enhance online sales and visibility. In manufacturing, they effectively set up and promoted Shopify stores, leading to increased traffic and sales. Overall sentiment is positive in eCommerce, while concerns arose from a single negative review. Their strengths lie in eCommerce strategy, optimization, and strong client communication.
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eCommerce Manufacturing

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St. Petersburg, Florida (1) Austin, Texas (1) New York City, New York (1) Athens, Texas (1) Park Valley, Utah (1)

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Orchestra

5.0 2 reviews

Undisclosed

Undisclosed

2 - 9

Troy, NY

Services provided

80% Market Research

20% Sales Outsourcing

Ten Talents is a consulting company specializing in data analysis, market research, and business development strategies. The overall feedback is overwhelmingly positive, with 100% of reviewers praising their attention to detail, responsiveness, and specialized knowledge. Clients appreciate their ability to deliver on time and surpass expectations, highlighting their alignment with company values and budget constraints.

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Reviews mention Exceeds expectations
Ten Talents consistently exceeded client expectations, as highlighted by a Managing Director from Pangea Global Ventures. Their project management was described as 'extremely responsive,' and they delivered high-value outcomes, including a robust enterprise pipeline and effective staff training on AI tools. The client emphasized Ten Talents' specialized knowledge and ability to exploit tools, which provided extraordinary value. Overall, the feedback reflects a strong alignment of company values and a commitment to exceptional service.

Data Collection & Analysis for Management Consulting Firm

5.0 Apr 10, 2024

Ten Talents performed far beyond expectations. Our project manager was extremely responsive at all times. Ten Talents had specialized knowledge of tools and their use that our team had no awareness of. They exploited these tools, providing extraordinary value.
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Industry Experience

Ten Talents has demonstrated expertise in the Human Resources and Consulting industries, receiving positive feedback for their data analysis and market research capabilities. Clients highlighted their attention to detail, responsiveness, and ability to increase qualified opportunities by 30-40%. In the Consulting sector, they excelled in data collection and enterprise analysis, contributing to high-value pipelines. Overall sentiment across industries is highly favorable, indicating a strong fit for organizations seeking thorough research and analysis support.
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Human Resources Consulting

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Ten Talents' excellent value for money, noting that their pricing aligns well with budgetary constraints while delivering high-quality results. One client emphasized that Ten Talents exceeded expectations, providing extraordinary value through specialized knowledge and effective execution. Another client praised the company's ability to drive significant increases in qualified opportunities, reinforcing the sentiment that their services offer good value relative to cost. Overall, feedback reflects a strong appreciation for the company's cost-effectiveness and alignment with client needs.
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NetSet RCM Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

50% Back Office Outsourcing

24% Customer Service Outsourcing

16% Call Center Services +1 service

10% AI Development

Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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DynaPro Global

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Brooklyn, NY

Services provided

30% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing +3 services

10% Account-Based Marketing

9% Sales Outsourcing

1% Accounting

DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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MedsIT Nexus Inc. | Premier Medical Billing & Coding Services

Not yet reviewed

$10,000+

$25 - $49 / hr

250 - 999

Levittown, NY

Services provided

80% Back Office Outsourcing

20% Transcription

Located in Levittown, New York, MedsIT Nexus Inc. | Premier Medical Billing & Coding Services is a Back Office Outsourcing company. Their services include Back Office Outsourcing and Transcription.
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DGC BPO Service

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Email Marketing

20% Sales Outsourcing

DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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WOW Customer Support

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

100% Customer Service Outsourcing

Headquartered in New York, New York and Taguig, Philippines, WOW Customer Support is a midsize Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
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AdvantageSolutions

Not yet reviewed

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

100% Call Center Services

AdvantageSolutions is a phone answering service in New York, New York. They provide Call Center Services.
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Canon Business Process Services

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

35% Call Center Services

35% IT Managed Services

20% Back Office Outsourcing +1 service

10% Document Digitization & Management

Canon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
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Campaign Headquarters

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brooklyn, NY

Services provided

48% Call Center Services

42% Customer Service Outsourcing

10% Back Office Outsourcing

Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
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MediBIll Health Partners

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Brooklyn, NY

Services provided

40% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +1 service

20% Finance & Accounting Outsourcing (FAO)

MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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Dermatology Billing 365

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Queens, NY

Services provided

100% Document Digitization & Management

Founded in 2015, Dermatology Billing 365, a midsize Document Digitization & Management company, is located in Queens, New York. Their team provides Document Digitization & Management.
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WCH Service Bureau Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brooklyn, NY

Services provided

80% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing

WCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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NYC Medical Billing Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

New York, NY

Services provided

100% Back Office Outsourcing

NYC Medical Billing Services, a Back Office Outsourcing company, is located in New York, New York. They offer Back Office Outsourcing and were established in 2019.
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Top BPO Companies in New York

List of the Top New York BPO Services

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Reviews mention Accommodating

Data Cleaning & Content Mgmt for Advertising & Marketing Co

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HelpSquad is very responsive

Reviews mention Autonomous

Back-Office Support & Customer Service for Fitness Company

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Reviewed 1 time in the past 6 months

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Reviews mention Transparent

Customer Service, Security & Risk Assessment for Fintech Co

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What Clients Have Said

Reviewed 26 times in the past 6 months

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Reviewed 21 times in the past 6 months

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Martal Group is responsive

Reviews mention Well-organized projects

Customer Service Outsourcing for E-Commerce Platform

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Staffwiz LLC is very responsive

Reviews mention Transparent