Top BPO Companies in New York

Ratings Updated: February 23, 2026

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Featured

What are Featured Providers?

Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Unity Communications, highlighting their effective communication and reliability. One client noted the team's organizational skills and responsiveness, stating they are 'always on time and follow up when needed.' Additionally, the positive impact on client satisfaction and collection rates was emphasized. While there were initial attendance issues, the company promptly implemented solutions to achieve a 99.59% attendance rate, showcasing their commitment to improvement.
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Industry Experience

Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Personable
Clients have consistently praised Hugo for their personable approach, which has notably simplified agent training and fostered strong relationships. One client emphasized that Hugo's unique style distinguishes them from typical BPOs, enhancing operational efficiency and allowing for a greater focus on business growth. Overall, the sentiment reflects a high level of satisfaction with Hugo's ability to connect and communicate effectively with their teams.

BPO & Customer Service Support for Financial Services Co

4.5 Jun 27, 2024

The personable approach simplified agent training and relationship-building. Unlike typical BPOs, Hugo streamlined our support infrastructure, allowing us to focus on core business growth.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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17 of 17 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 17 times in the past 6 months
Recent reviews for Remote CoWorker reflect a consistently positive sentiment, highlighting their high levels of responsiveness and professionalism. Clients noted significant improvements in productivity, with one mentioning a 30% increase due to effective administrative support. Feedback emphasized the team's ability to meet deadlines and adapt to client needs, with one CEO praising their exceptional onboarding process. Overall, clients expressed satisfaction with the quality of service, often stating there were no areas for improvement.
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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.
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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves New York

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received overwhelmingly positive feedback from clients. Notable comments include their impressive speed, accuracy, and proactive communication. One client praised their data management skills, noting enhancements to user experience and SEO. Another highlighted their responsiveness and effective project management, consistently delivering on time. Clients have expressed satisfaction with the value provided, with no significant areas for improvement identified, reflecting a strong overall sentiment towards the company's services.
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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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The Hour - Back Office and Virtual Assistant Services

5.0 14 reviews

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Premier Verified

$1,000+

< $25 / hr

50 - 249

Great Neck Plaza, NY

Services provided

50% Back Office Outsourcing

20% Customer Service Outsourcing

10% Call Center Services +3 services

10% Finance & Accounting Outsourcing (FAO)

5% Document Digitization & Management

5% HR Consulting

The Hour - Back Office and Virtual Assistant Services is a company specializing in providing comprehensive back-office support and virtual assistance across various industries. The reviews indicate a strong emphasis on accuracy, reliability, and adaptability, with a notable 100% positive feedback on communication and project management. Their ability to integrate seamlessly into clients' workflows and deliver tailored solutions is frequently praised.

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Reviews mention Adaptable
The reviews highlight The Hour's adaptability as a key strength, with clients appreciating their seamless integration into existing workflows. One client noted their ability to 'anticipate our needs and provide tailored support,' while another emphasized their 'quick adaptation' to project adjustments. Overall, the sentiment reflects a strong satisfaction with The Hour's flexible approach, ensuring efficient communication and timely task management, which significantly enhances operational efficiency for their partners.

Insurance Services & Brokers for Insurance Co

5.0 Feb 20, 2025

Communication is always clear, and they are quick to adapt if any adjustments are needed. Whether it's a high-priority request or a routine follow-up, they stay on top of tasks, making the entire process seamless for our team. Plus, their ability to adapt to different carrier systems and guidelines makes working with them effortless. Their ability to adapt and improve is one of the reasons we’ve been working with them for nearly four years.
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Operational & Customer Support for Human Resources Company

5.0 Apr 2, 2025

They stays on top of tasks with efficiency and flexibility. They communicate well, adapt to changes seamlessly, and ensure their support consistently meets our needs.
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Industry Experience

The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across several industries, including Insurance, Pharmaceuticals, Human Resources, and Real Estate. Clients commend their accuracy, responsiveness, and adaptability, which significantly enhance operational efficiency. The firm excels in administrative support, project management, and candidate sourcing, making them a reliable partner for companies seeking to optimize their back-office functions. Overall, client sentiment is highly positive, particularly within the Insurance and Human Resources sectors, where their contributions have led to remarkable improvements in productivity.
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Insurance Pharmaceuticals Human Resources Real estate Software

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Average Project Cost Breakdown

$10,000 to $49,000 (4) $50,000 to $199,999 (3) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services as providing excellent value for money, with several reviews noting that their pricing fits within budget constraints. For instance, one client emphasized the 'good value for cost,' while another mentioned that the team 'had a great culture fit' and aligned with their values. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service, contributing to improved operational efficiencies across various projects.
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United States (9) Canada (2)

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Hiline

5.0 3 reviews
Premier Verified

Undisclosed

Undisclosed

50 - 249

Syracuse, NY

Services provided

40% Accounting

30% Finance & Accounting Outsourcing (FAO)

20% HR Outsourcing +1 service

10% Back Office Outsourcing

Hiline is a financial services company specializing in bookkeeping, accounting, tax compliance, and payroll services. The company has received overwhelmingly positive feedback, with 100% of reviewers noting their timely delivery, excellent project management, and strong cultural fit. Clients appreciate Hiline's proactive approach and responsiveness, with no areas for improvement identified.

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Reviews mention Easy to work with
Clients express a consistently positive sentiment regarding Hiline's ease of collaboration. One CEO noted, "Working with Hiline is easy because they’re on top of everything," highlighting their proactive approach. Another client emphasized that the partnership allows them to focus on core business areas, indicating smooth operational support. Overall, feedback indicates Hiline is a pleasure to work with, demonstrating reliability and effective communication.

Back-Office Outsourcing for AI Platform Company

5.0 Dec 19, 2025

Working with Hiline is easy because they’re on top of everything. Overall, they’re a pleasure to work with.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback underscores Hiline's effectiveness in providing bookkeeping and tax compliance services. A CEO highlighted a significant reduction in time spent on back-office tasks, achieving clarity and timely financial reports. Similarly, a finance head praised their proactive approach and on-time delivery of tax returns, resulting in cost savings. Overall, clients express high satisfaction, noting Hiline's strong alignment with their company values and identifying no areas for improvement.
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Average Project Cost Breakdown

What Clients Have Said
Clients consistently praise Hiline for their competitive pricing and excellent value for money. One CEO noted a significant reduction in time spent on back-office tasks, attributing it to Hiline's efficient bookkeeping and financial services. Another client highlighted that Hiline's pricing fit their budget while delivering high-quality, on-time services. Overall, the sentiment indicates strong satisfaction with the cost-effectiveness and reliability of Hiline's offerings, with no reported areas for improvement.
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More responsive than most other service providers

Hiline is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves New York

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Boldr.

4.4 11 reviews
Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves New York

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.

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Reviews mention Customized support
Clients have expressed high satisfaction with Boldr.'s customized support, noting their exceptional adaptability and deep understanding of specific business needs. One client highlighted the unique level of personalization provided, which is uncommon among other service providers. The proactive communication and problem-solving approach of Boldr. has significantly contributed to client satisfaction. However, there is a suggestion for improvement in the hiring process for non-English speaking agents to enhance service for diverse customer bases.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

One of the most impressive and unique aspects of BoldR is their exceptional level of customization and adaptability in their services. They have demonstrated a deep understanding of our specific needs and business model, which has allowed them to provide highly tailored support solutions. This level of personalization is not something we've commonly encountered with other service providers.
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0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate significant dissatisfaction with Boldr.'s performance, particularly in customer support and project management. One CEO reported a loss of 30% of valuable customers, citing a lack of communication and failure to deliver promised services. Despite initial referrals, clients expressed that their engagement was ultimately a waste of resources, with calls for comprehensive improvements across all aspects of their service.
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Industry Experience

Boldr. demonstrates strong expertise in customer support across diverse sectors, including retail, e-commerce, consumer products, and financial services. Clients commend their adaptability, effective communication, and project management skills, often noting significant improvements in response times and customer satisfaction. The overall sentiment is highly positive, with clients highlighting substantial cost savings and growth in operational capacity. For companies in need of reliable outsourcing solutions, particularly in customer support and data monitoring, Boldr. presents a compelling option.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products Financial services

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United States (7) Austria (1) Canada (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves New York

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Collaborative
Clients express a highly collaborative experience with Big Outsource, noting their proactive communication and responsiveness to needs. One client highlighted the team's commitment to understanding unique requirements and tailoring services accordingly. The project management was exceptional, with timely deliveries and a focus on continuous improvement. Overall, feedback indicates a strong alignment in company values and a successful partnership, reflecting positive sentiments about their collaborative approach.

Customer Support Services for Petrochemical Company

5.0 Jul 13, 2023

Big Outsource demonstrated exceptional project management throughout our partnership. Their team was highly responsive to our needs, promptly addressing any concerns or issues that arose. Their proactive approach to communication and collaboration ensured that our customer service operations ran smoothly and efficiently.
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4 of 4 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Big Outsource highlight exceptional responsiveness and reliability, with clients noting significant improvements in their operational efficiency. For instance, a client reported a 30% reduction in project turnaround time, while another achieved a 70% decrease in administrative workload. Users appreciated the proactive communication and adaptability of the team, which fostered a sense of stability in their operations. However, some clients suggested that more proactive tool recommendations could enhance the service further.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)

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Top Customer Service

5.0 60 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Brooklyn, NY

Services provided

80% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services

Top Customer Service is a company specializing in enhancing customer support processes across various industries, including construction, legal services, daycare, dental care, towing, and landscaping. They consistently deliver professional and structured communication solutions, achieving significant improvements in response times and client satisfaction. With over 95% positive feedback, 100% of reviews highlight their professionalism and adaptability to specific business needs.

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19 of 19 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 19 times in the past 6 months
Recent reviews of Top Customer Service indicate a strong overall sentiment, with clients praising their professionalism and responsiveness. Specific feedback highlights improvements in response times and client satisfaction across various sectors, including construction and legal services. Notable comments include the effectiveness of their structured communication processes and adaptability to client needs. However, some clients suggested that increased ongoing support post-implementation could enhance long-term outcomes, though overall experiences were positive.
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Industry Experience

Top Customer Service has demonstrated strong expertise across multiple industries, including Construction, Legal, Automotive, Education, Medical, Non-profit, and Government sectors. Feedback highlights their ability to enhance customer communication, improve response times, and increase client satisfaction. Particularly in construction, clients noted better organization and professionalism, while legal firms appreciated their tailored support. Overall, the sentiment across industries is positive, showcasing the provider's impactful solutions and commitment to client needs.
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Agriculture Non-profit Construction Financial services Advertising & marketing IT Services Other Industry Other industries Home Services Real estate Government Business services Education Medical Automotive Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (17) $50,000 to $199,999 (9) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Client feedback indicates that Top Customer Service offers good value for cost, with multiple reviews highlighting their professionalism and effective communication. For instance, clients appreciated faster response times and improved customer satisfaction after implementing their services. One client noted, 'Good value for cost' as a deciding factor for choosing Top Customer Service. Overall, the sentiment is positive, with many clients emphasizing the company's ability to deliver quality support at a reasonable price.
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Canada (12) United States (12) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

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This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Appointment Setter Online

5.0 49 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

New York, NY

Services provided

80% Sales Outsourcing

10% Back Office Outsourcing

10% Call Center Services

Appointment Setter Online is a lead generation and appointment-setting service provider. Across multiple reviews, clients consistently highlight their professionalism, effective communication, and ability to deliver high-quality, qualified appointments. Approximately 100% of reviewers noted increased lead quality and scheduled consultations, while some suggested enhanced reporting as a small area for improvement.

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Industry Experience

Appointment Setter Online demonstrates expertise across various industries including Automotive, Construction, Education, Non-Profit, and Legal services. Clients commend their lead generation, appointment scheduling, and communication skills, resulting in increased qualified leads and improved conversion rates. Overall, sentiment is positive, highlighting their professionalism, responsiveness, and ability to adapt to unique business needs. This provider is particularly well-suited for businesses seeking to enhance customer engagement and streamline appointment-setting processes.
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Construction Agriculture Education Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Automotive Legal

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More responsive than most other service providers

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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New York City, New York (2) Dover, Delaware (1) Orlando, Florida (1) Austin, Texas (1) Houston, Texas (1) Chicago, Illinois (1) Seattle, Washington (1) Pittsburgh, Pennsylvania (1) Wellington, Colorado (1)

This provider is fluent in 13 languages:

English

Spanish

Arabic

Hindi

Portuguese

German

French

Italian

Panjabi

Romanian

Hebrew

Swedish

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This provider is available in 24 time zones:

Near East Time (NET)

Middle East Time (MET)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Midway Islands Time (MIT)

Arabia Standard Time (AST)

Central African Time (CAT)

Alaska Standard Time (AKST)

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New York, NY

347 5th Avenue
New York, NY 10016
101 - 150

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Martal Group

4.8 105 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

San Francisco, CA

Services provided

70% Sales Outsourcing

10% AI Agents

10% Call Center Services +1 service

10% Email Marketing

Martal Group is a lead generation and business development company specializing in B2B outreach through multi-channel strategies, including LinkedIn, email campaigns, and cold calling. The reviews indicate a high level of satisfaction, with approximately 90% positive feedback. Clients appreciate their project management, professionalism, and ability to seamlessly integrate with client teams, though some suggest room for improvement in campaign metrics transparency and lead targeting refinements.

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7 of 8 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 8 times in the past 6 months
Recent reviews of Martal Group reflect a strong overall sentiment, highlighting their effectiveness in lead generation and appointment setting. Clients praised their organized and communicative approach, noting that their team feels like an extension of the client's own staff. Specific feedback included the impressive ability to generate qualified leads and improve brand visibility, with one client stating, "Martal Group was instrumental in helping us build a consistent top-of-funnel pipeline." Areas for improvement mentioned included earlier testing of messaging variants and targeting larger companies.
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Industry Experience

Martal Group has demonstrated significant expertise in various sectors, including Advertising & Marketing, Information Technology, and Telecommunications. Clients praised their lead generation capabilities, effective communication, and tailored outreach strategies that align with specific industry needs. The overall sentiment is positive, highlighting their ability to generate qualified leads and secure appointments, particularly in IT and B2B markets. Organizations seeking growth in these sectors would likely benefit from Martal's comprehensive approach and industry knowledge.
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Retail Design Manufacturing Business services Information technology Software Logistics & Supply Chain Financial services Environmental Services Research Automotive Utilities Engineering Other Industry Healthcare Telecommunications Media Energy & natural resources Chemicals & Biotechnology Advertising & marketing IT Services Human Resources Wellness & Fitness Consulting

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United States (50) Canada (20) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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San Francisco, CA

100 Pine St #1250
San Francisco, CA 94111
41 - 49

18885577769

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Staffwiz LLC

4.8 3 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

30% Recruiting

15% Customer Service Outsourcing

15% Sales Outsourcing +4 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Staffing

Staffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.

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Industry Experience

Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.
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More responsive than most other service providers

Staffwiz LLC is very responsive
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Philippines (1) United States (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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FBSPL- Fusion Business Solutions (P) Limited

4.8 102 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

25% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

15% Business Consulting +15 services

8% Data Annotation Services

5% Customer Service Outsourcing

3% Content Writing Services

3% Search Engine Optimization

2% AI Consulting

2% Business Continuity Management

2% Content Marketing

2% Financial Consulting

2% Graphic Design

2% Insurance Services & Brokers

2% Pay Per Click

2% Social Media Marketing

2% UX/UI Design

2% Web Design

1% Performance Marketing

FBSPL- Fusion Business Solutions (P) Limited is a business outsourcing company known for providing customer service, accounting, and virtual assistant services primarily to insurance agencies. Reviews highlight their professionalism, timeliness, and effective project management, with 100% of clients reporting positive experiences and improved efficiency. Their ability to communicate clearly and deliver tasks on time has been consistently praised by clients.

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Industry Experience

Fusion Business Solutions (P) Limited has garnered positive feedback primarily within the Insurance industry, where they have excelled in providing administrative, accounting, and customer service support. Clients commend their professionalism, timely communication, and ability to streamline processes, leading to improved operational efficiency. Additionally, they have been recognized for their expertise in data management and back-office tasks across various sectors, including Financial Services and Manufacturing. Overall, Fusion is regarded as a reliable partner for organizations seeking efficient outsourcing solutions within these fields.
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Manufacturing Hospitality & leisure Business services Financial services Consulting Other Industry Engineering Consumer products & services Human Resources Healthcare Legal Software Advertising & marketing Research Chemicals & Biotechnology Insurance

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United States (75) Canada (7) England (2)

This provider is fluent in 1 language:

English

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New York, NY

459 COLUMBUS AVE #4018
New York, NY 10024
6 - 9

(240) 979-0061

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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves New York

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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São Paulo, Brazil

Avenida Paulista 1374 – 6th floor, Bela Vista
São Paulo, Brazil 01310-000
101 - 150

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Go Answer

4.3 16 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Garden City, NY

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Go Answer is an answering service company offering inbound call handling, chat support, and customer service solutions. The reviews reflect a high satisfaction rate, with clients noting enhanced professionalism and reliability—over 80% of reviews highlight responsiveness and quality of service. Many clients report significant cost savings, with several indicating reduced expenses by up to 66%. Areas for improvement include expanded bilingual capabilities and training transparency.

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Reviews mention Efficient
Clients frequently commend Go Answer for their efficient service delivery, noting significant time and cost savings. One review highlighted that the company saves approximately $1,500 monthly, while another emphasized their 'fast and effective attention.' Overall, the sentiment regarding efficiency is highly positive, as clients appreciate the reliable customer service that alleviates operational challenges.

Customer Relations Support for Enterprise

4.0 Dec 22, 2017

Their strength is their fast and effective attention. Working with them is excellent and avoids several headaches.
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Industry Experience

Go Answer has received positive feedback across various industries, including Legal, Financial Services, Healthcare, Hospitality, and Retail. Clients in the Legal sector appreciate their professionalism and ability to handle sensitive situations, while those in Financial Services highlight cost savings and responsive service. The Hospitality industry values their effective call handling, and Healthcare clients note the importance of reliable communication. Overall, Go Answer is recognized for its expertise, responsiveness, and ability to enhance customer interactions, making it a strong fit for service-oriented sectors.
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Education Legal Financial services Other Industry Hospitality & leisure Healthcare Real estate Business services Retail

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Average Project Cost Breakdown

Less than $10,000 (10) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Go Answer is noted for providing high-quality service that justifies its pricing, with clients indicating substantial value for money. One law firm reported an investment of around $5,000 leading to increased lead quality and client conversions, stating, "you get what you pay for". Another client highlighted a 66% cost reduction compared to previous services. Overall, clients appreciate the balance of cost and service quality, although some express a desire for more competitive pricing.
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Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 2 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

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Quant Solutions

5.0 2 reviews
Verified

Undisclosed

$50 - $99 / hr

2 - 9

New York, NY

Services provided

40% Finance & Accounting Outsourcing (FAO)

35% Back Office Outsourcing

25% Accounting

Quant Solutions is a financial services firm specializing in accounting, bookkeeping, and strategic financial management for businesses with complex financial needs. Across reviews, clients express high satisfaction with their attention to detail, reliability, and adaptability to client requirements. Approximately 90% of feedback highlights their ability to manage finances effectively, while some note minor communication improvements. Overall, Quant Solutions proves invaluable in enabling clients to focus on their core operations.

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2 of 2 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Quant Solutions for their exceptional attention to detail, reliability, and strategic support in financial management. One client highlighted their ability to maintain clean books and provide timely assistance, while another emphasized the team's responsiveness and effective communication. Overall sentiment reflects a strong partnership, with clients expressing high satisfaction and confidence in Quant Solutions' capabilities, noting their flexibility and commitment to meeting evolving needs.
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Industry Experience

Quant Solutions has demonstrated strong expertise in the eCommerce and Media industries, receiving positive feedback for their meticulous bookkeeping and financial strategizing. In eCommerce, they supported complex revenue streams and provided valuable financial insights, leading to improved operational efficiency. In the Media sector, they adeptly managed project-based accounting, ensuring accurate budget tracking for documentary productions. Overall, sentiment across both industries is highly favorable, highlighting their reliability, attention to detail, and responsiveness.
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Media

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More responsive than most other service providers

Quant Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Mindracer Consulting

Not yet reviewed
Verified

$10,000+

$200 - $300 / hr

2 - 9

New York, NY

Services provided

40% Financial Consulting

40% Sales Outsourcing

10% Business Consulting +1 service

10% Marketing Strategy

Mindracer Consulting is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Financial Consulting and is based in New York, New York.
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Heisler Solutions LLC

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

10 - 49

New York, NY

Services provided

30% Business Consulting

20% Marketing Strategy

20% Sales Outsourcing +3 services

15% IT Strategy Consulting

10% AI Agents

5% ERP Consulting and SI

Heisler Solutions LLC, a Business Consulting company, specializes in Business Consulting and Marketing Strategy. The agency is based in New York, New York and Raleigh, North Carolina.
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Task Virtual

4.9 54 reviews
Verified

$1,000+

< $25 / hr

50 - 249

New York City, NY

Services provided

20% Back Office Outsourcing

20% Search Engine Optimization

10% Call Center Services +5 services

10% Content Marketing

10% Graphic Design

10% Social Media Marketing

10% Web Design

10% Web Development

Task Virtual is a versatile outsourcing firm providing SEO and virtual assistance services. Clients consistently commend their project management and communication skills, resulting in enhanced web visibility and operational efficiency. Approximately 90% of reviews highlight their adaptability and industry-specific strategies, while 10% suggest minor improvements in technical explanations. Overall, clients express high satisfaction with Task Virtual's tailored and cost-effective solutions.

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Reviews mention Flexible
Clients have expressed a strong sentiment regarding Task Virtual's flexibility. One reviewer highlighted their impressive ability to provide solutions and adapt to varying requirements, contrasting them with other firms that lack such adaptability. Additionally, the company demonstrated responsiveness by quickly addressing issues raised by clients. Overall, the feedback underscores a positive perception of Task Virtual's flexibility in meeting client needs.

BPO Services for Creative Design Agency

5.0 May 17, 2022

We're impressed with their ability to provide solutions to every problem. I have worked with many companies some of them do not adjust and try not to be flexible with any requirement that comes in. Obviously every company needs improvement nobody is perfect. We did face some issues, which we conveyed to them and they sorted out very quickly.
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Industry Experience

Task Virtual has demonstrated significant expertise across multiple industries, including Financial Services, Education, Information Technology, Advertising & Marketing, Arts, and Consumer Products. Clients highlighted their strengths in SEO strategy, operational efficiency, proactive communication, and tailored solutions. Overall sentiment is highly positive, with firms noting increased traffic, customer satisfaction, and streamlined operations. Potential clients in these sectors can trust Task Virtual for their specialized knowledge and impactful results.
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Arts, entertainment & music Education Information technology Advertising & marketing Beauty & Cosmetics IT Services Business services Healthcare Legal Financial services Consumer products & services

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United States (7) Canada (3) Australia (1) Germany (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 7 time zones:

India Standard Time (IST)

Central European Time (CET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

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New York City, NY

119-11 28th Avenue
New York City, NY 11354
2 - 5

3472846666

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Execo

4.9 12 reviews
Verified

$10,000+

Undisclosed

250 - 999

New York, NY

Services provided

35% Back Office Outsourcing

35% Sales Outsourcing

15% Data Annotation Services +1 service

15% Demand Generation Marketing

Execo is a digital marketing agency specializing in SEO, content creation, social media management, and comprehensive marketing strategy execution. Feedback highlights Execo's operational excellence, with 100% of reviews mentioning their timely delivery and high quality of service. Clients consistently praise their personable and competent team, with no areas for improvement noted.

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Reviews mention Flexible
Clients consistently highlight Execo's flexibility as a key strength. One managing director noted that Execo has been 'very flexible in helping us get into the door of several new clients,' emphasizing their adaptability to client needs. Additionally, the collaborative approach to refining processes during weekly calls has been praised, demonstrating Execo's commitment to partnership and responsiveness. Overall, the sentiment reflects a strong appreciation for Execo's willingness to adjust strategies to meet project demands.

Inside Sales for Legal Services Firm

4.5 Jun 19, 2019

I can say without hesitation that Bandalier has been very flexible in helping us get into the door of several new clients. As we move forward and expand the program, the numbers will continue to grow for us in terms of prospects. Very easy and very effective. We established a weekly call and continue to refine the process as we go.
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Industry Experience

Execo has demonstrated strong expertise primarily in the IT Services, Software, Healthcare, Education, Design, and Legal industries. Reviews indicate a high level of satisfaction due to their operational excellence, strategic marketing capabilities, and effective project management. Clients commend Execo for personalized service, timely deliverables, and measurable outcomes, such as increased leads and improved SEO. Overall sentiment reflects confidence in Execo's ability to enhance marketing strategies and drive results across diverse sectors.
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IT Services Software Healthcare Education Design Legal

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Overall, client feedback on Execo highlights their competitive pricing and exceptional value for money. Clients noted that Execo's services fit within their budgets while delivering high-quality results. One client emphasized that their pricing was a key factor in selecting Execo, stating it fit their budget perfectly. Another client appreciated the operational excellence and commitment to success, indicating that the value received exceeded expectations. Overall, clients express high satisfaction with the return on investment from their engagements with Execo.
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United States (10) Canada (1) Singapore (1)

This provider is fluent in 1 language:

English

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Answering Legal

5.0 18 reviews

Undisclosed

Undisclosed

50 - 249

Nesconset, NY

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Answering Legal is a specialized answering service company catering to law firms, providing 24/7 call handling, client intake, and message forwarding. Reviews indicate a high satisfaction rate, with approximately 95% of clients praising their professionalism and responsiveness. Common themes in feedback highlight their seamless integration into legal practices, effective communication, and the ability to handle high call volumes efficiently, with very few areas for improvement noted by clients.

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Reviews mention Flexible
Clients have expressed high satisfaction with Answering Legal's flexibility in adapting to their needs. One client appreciated the immediate response to their request for a new payment plan during a downturn due to COVID-19, highlighting the company's willingness to accommodate changing circumstances. Another client noted the ease of setting up services tailored to their requirements, emphasizing that the company was available and responsive throughout the process. Overall, the sentiment regarding flexibility is notably positive.

24/7 Call Services for Criminal Defense & Family Law Firm

5.0 Jun 3, 2020

If I have a question or concern, they get back to me immediately. They’re also very flexible. When COVID-19 hit and businesses started shutting down, I called them because we were experiencing a dramatic reduction in business. They were flexible in offering us a new payment plan that better fit our needs.
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Voice Services for Law Firm

5.0 Feb 14, 2020

They’ve been good. As far as scheduling and meeting deadlines, our relationship hasn’t been too time-intensive, but they’ve done a good job with it so far. The back and forth of the process let us determine what was feasible, what might be challenging, and what could easily be accomplished. They might be able to give you ideas or flexibility that you didn’t realize was an option, which can potentially add value to your business.
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Industry Experience

Answering Legal has received positive feedback from clients predominantly within the legal industry, specifically in criminal defense, family law, consumer bankruptcy, and immigration. Clients appreciate their professionalism, 24/7 availability, and effective call management, which enhance client retention and satisfaction. The overall sentiment is highly favorable, with many noting the seamless integration of their services as an extension of their own practice. This provider is particularly well-suited for law firms seeking reliable and efficient call answering solutions.
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Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (10) Less than $10,000 (3) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently express satisfaction with Answering Legal's cost-effectiveness and value for money. Feedback highlights that their flexible pricing, based on call volume, allows for tailored investments, ranging from $150 to $60,000 annually. One client noted they could negotiate rates, while another emphasized that even a single new client gained through their service justifies the cost. Overall, clients feel they receive high-quality service that exceeds expectations, making it a worthwhile investment.
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New York City, New York (6) Philadelphia, Pennsylvania (3) Jacksonville, Florida (1) Pensacola, Florida (1) Charlotte, North Carolina (1) Chicago, Illinois (1) Detroit, Michigan (1) Cherry Hill, New Jersey (1) Brooklyn, New York (1) Lake Saint Louis, Missouri (1) Sharon, Massachusetts (1)

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CrewBloom

4.7 38 reviews

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

25% Customer Service Outsourcing

25% Sales Outsourcing

10% Back Office Outsourcing +4 services

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

10% Recruitment Process Outsourcing

10% Staffing

CrewBloom is a staffing and outsourcing company specializing in recruitment, customer service, and administrative support. The majority of their reviews (90%) highlight their professionalism, quick turnaround time, and commitment to customer success. Clients appreciate CrewBloom's effective communication and culturally aligned team, with 80% noting the quality and fit of the candidates provided, yet some mention occasional technical interview challenges.

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1 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of CrewBloom reflect a positive overall sentiment, highlighting their effective candidate sourcing and strong customer service focus. Clients commend the impressive attention to customer success and the quality of candidates provided. Notably, one CEO expressed satisfaction with the candidates presented and noted no areas for improvement. Similarly, a Sales Manager praised the team's responsiveness and the positive impact on sales, emphasizing the strength of CrewBloom's personnel.
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Industry Experience

CrewBloom has demonstrated strong expertise across various industries including Human Resources, Education, Financial Services, Dental, Software, Consulting, IT Services, Advertising & Marketing, and Real Estate. Feedback highlights their proficiency in staffing, customer support, and project management. Clients commend their responsiveness, quality of candidates, and ability to adapt to specific needs. Overall sentiment is highly positive, suggesting a strong fit for organizations seeking reliable outsourcing in these sectors.
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Consulting Other Industry Financial services Dental Software IT Services Advertising & marketing Real estate Retail Education Human Resources Chemicals & Biotechnology

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More responsive than most other service providers

CrewBloom is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (26) Canada (1)

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GCS Agents

4.9 6 reviews

$50,000+

$25 - $49 / hr

250 - 999

Long Island City, NY

Services provided

40% Customer Service Outsourcing

35% Call Center Services

10% Back Office Outsourcing +2 services

10% Business Consulting

5% HR Consulting

GCS Agents is a comprehensive service provider specializing in call center operations, training, inbound services, and back office support. Reviews highlight their exceptional performance in call management, adaptability in training, and efficiency in back office tasks, with 100% of reviewers noting their strong communication skills and dedication to client success. Clients appreciate their ability to tailor solutions and maintain high-quality service, contributing to significant operational efficiencies and cost savings.

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Industry Experience

GCS Agents demonstrates strong expertise in the Transportation, Advertising & Marketing, Utilities, Information Technology, and Energy & Natural Resources industries. Clients commend their ability to establish efficient call centers, create tailored training programs, and enhance customer interactions. Overall sentiment is positive, with consistent praise for communication, project management, and adaptability. GCS Agents excels in improving operational efficiency and customer satisfaction, making them a suitable partner for projects requiring customer service and training solutions.
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Transportation Advertising & marketing Utilities Information technology Energy & natural resources IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients commend GCS Agents for delivering exceptional value relative to their costs. One client noted a substantial annual investment of $25 million to $30 million, citing the company's high performance and seamless transition as key benefits. Another client, who spent approximately $17,000, appreciated the personalized service despite the costs being somewhat high. Overall, feedback indicates that GCS Agents' services yield significant savings and improved productivity, validating their pricing structure.
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Jacksonville, Florida (1) Nashville, Tennessee (1) Austin, Texas (1) New York City, New York (1) Columbus, Ohio (1) Los Angeles, California (1)

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Long Island City, NY

3-00 Northern Blvd
Long Island City, NY 11101
151 - 200

+1 718-393-4999

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The Connection

4.5 2 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Burnsville, MN

Services provided

50% Call Center Services

50% Customer Service Outsourcing

The Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement.

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Reviews mention Innovative
Clients have praised The Connection for their innovative approach to customer service, noting their effectiveness in managing calls and generating tailored strategies for problem-solving. One client remarked on their capacity to reinvent themselves and address specific needs efficiently. Overall, the sentiment reflects a high level of satisfaction with The Connection's innovative solutions, as they have significantly improved customer relations and operational efficiency.

Answering Services & Customer Inquiry Support for Products Firm

4.0 Aug 11, 2017

Its effectiveness, its capacity to reinvent itself, and its capacity to produce before any need.
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Industry Experience

The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.
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Education Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.
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SalesGent

5.0 10 reviews

$10,000+

Undisclosed

10 - 49

New York, NY

Services provided

100% Sales Outsourcing

SalesGent is a lead generation company that specializes in booking qualified meetings and generating sales opportunities for businesses across various sectors. Reviews highlight their ability to adapt quickly to changing client needs and consistently deliver results, with several clients achieving over 10 qualified leads or meetings per month. Clients commend their responsiveness and effective communication, with no notable areas for improvement.

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Reviews mention Efficient
Clients consistently highlight SalesGent's efficiency in generating qualified leads and setting up meetings with decision-makers. One CEO noted their ability to deliver over 15 qualified sales opportunities per month, emphasizing smooth communication and a well-organized booking process. Similarly, the Head of Business Development praised SalesGent for understanding complex target audiences and delivering timely results, stating, 'They are very efficient and have been able to understand our target audience.' Overall, the sentiment regarding efficiency is highly positive.

Sales Outsourcing for Software Company

5.0 Mar 27, 2024

They're really efficient at identifying the right individuals and setting up meetings with them. Communications are very smooth and the booking process works very well for us.
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Sales Outsourcing for BPO Company

5.0 Mar 13, 2024

They are very efficient and have been able to understand our target audience even though it is a complex product. They deliver on time, and their communication is really smooth.
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Industry Experience

SalesGent has received positive feedback across various industries, including Advertising & Marketing, Education, Software, IT Services, and Information Technology. Clients commend their ability to generate qualified leads and set up meetings, with measurable successes such as 30 demos per month in marketing and 15+ qualified meetings in software. Overall sentiment is highly favorable, noting their responsiveness, cultural fit, and efficiency in adapting to client needs, making them a strong candidate for projects in these sectors.
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IT Services Other industries Advertising & marketing Education Software Information technology

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United States (3) France (2) Norway (1)

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New York, NY

7th Ave, New York, NY 10019, United States
New York, NY 10019
2 - 5

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RemoteReps247

3.3 14 reviews

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

RemoteReps247 is a lead generation company specializing in providing sales-qualified leads and digital marketing services. Their reviews reveal a mixed reception, with approximately 57% of feedback indicating dissatisfaction due to poor lead quality and lack of accountability, while around 43% express satisfaction with timely delivery and effective communication. Despite some success stories, potential clients should proceed with caution and ensure clear agreements are in place.

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Reviews mention Proactive
Clients have consistently praised RemoteReps247 for their proactive approach in communication and project management. One client noted their 'very proactive communication and process' that ensured timely delivery without the need for follow-ups. Another highlighted their 'proactive approach and networking skills,' which were instrumental in establishing valuable connections. Overall, the sentiment reflects strong client satisfaction with the company's dedication to being proactive in meeting project needs.

Mobile App Development for Software Development & Testing Company

5.0 Apr 3, 2024

I didn't have to follow up for anything. They were in constant touch and given all details on time. Very proactive communication and process was followed as it was told.
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Custom Software Dev for Software Development Company

4.5 Apr 3, 2024

The proactive approach and networking skills were truly commendable, and we are incredibly grateful for your dedication to their team's success.
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Industry Experience

RemoteReps247 has primarily worked within the Information Technology and Software industries, receiving mixed feedback. While some clients reported positive experiences with lead generation and effective communication, many others expressed disappointment over the lack of delivered results and poor project management. The overall sentiment leans negative, highlighting significant concerns about accountability and transparency. Potential clients within IT and Software are advised to exercise caution due to inconsistent performance across projects.
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Information technology IT Services Software

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
The reviews indicate a predominantly negative sentiment regarding RemoteReps247's cost and value for money. Clients frequently noted that despite initially reasonable pricing, the lack of results rendered the investment unjustifiable. One client lamented spending $2,000 for no leads, stating, 'If we spent that amount on marketing, we would’ve gotten more leads.' Another remarked on their 'good value for cost' but ultimately faced unmet expectations, highlighting a trend of disappointment despite the initial appeal of their pricing.
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India (7) United States (2)

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Sales Schema

4.8 4 reviews

$50,000+

Undisclosed

10 - 49

Brooklyn, NY

Services provided

50% Business Consulting

50% Sales Outsourcing

Sales Schema is a specialized business development agency known for its strategic approach to outbound sales and lead generation. The company consistently receives positive feedback, with 100% of reviewers highlighting their personalized outreach, seamless integration with client teams, and innovative strategies. Sales Schema is praised for its expertise in creating sustainable new business pipelines, particularly for agencies, and is recognized for its commitment to enhancing cold outreach processes.

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Reviews mention Proactive
Clients consistently commend Sales Schema for their proactive approach to outbound sales. One client noted their dedication to developing sustainable strategies rather than relying on short-term tactics, highlighting that the team genuinely cares about enhancing cold outreach processes. Their commitment to continuous improvement through resources like books and online classes was also praised. Overall, feedback reflects a strong sentiment of appreciation for their proactive engagement and effectiveness in driving successful client outcomes.

Outbound Marketing for Digital Agency

5.0 Aug 2, 2021

Regardless of any specific client, they actually care about improving the state of cold outreach. They write books, they have online classes and they're constantly testing cutting approaches because they care about doing this right. They're not doing this just for a paycheck, they're doing it to change a very frustrating part of life as an agency executive.
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Industry Experience

Sales Schema has received positive feedback primarily from clients in the Advertising & Marketing industry. Their expertise is notably recognized in creating effective outbound strategies and lead generation, particularly within finance, healthcare, and industrial sectors. Clients praised their personalized outreach and systematic approaches, resulting in significant new business leads and improved efficiency. Overall sentiment reflects strong satisfaction with their tailored solutions, making them a suitable partner for agencies seeking to enhance their sales processes.
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Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1)

What Clients Have Said
Sales Schema is perceived as offering good value for money, with clients highlighting the effectiveness of their services relative to cost. One CEO noted the 'good value for cost' and emphasized their success in generating leads without requiring extensive internal resources. Another client praised the company's ability to deliver a strategic plan that improved efficiency, reinforcing the sentiment that their investment yielded substantial returns. Overall, clients appreciate the personalized approach and tangible results from their engagement.
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Nashville, Tennessee (1) Detroit, Michigan (1) New York City, New York (1) San Francisco, California (1)

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Boldly

4.5 1 review

$1,000+

$25 - $49 / hr

50 - 249

New York, NY

Services provided

40% Back Office Outsourcing

20% Customer Service Outsourcing

20% Staffing +2 services

10% Finance & Accounting Outsourcing (FAO)

10% Social Media Marketing

Boldly is a back-office service provider that offers stability and helps firms enhance customer service by handling approximately 30% of their workload. While clients appreciate their stability and hardworking nature, there is room for staff improvement. Overall, 100% of the feedback highlights stability as a key strength, though there are minor concerns about ease of collaboration.

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Industry Experience

Boldly has demonstrated expertise in the Media industry, providing back office services that enhance customer service and operational efficiency. Clients appreciate their stability and hardworking nature, reporting significant time and cost savings. However, some feedback indicates room for improvement in staff interactions. Overall, the sentiment within the Media sector is positive, suggesting that Boldly is a strong fit for organizations seeking reliable support in this field.
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Media

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Boldly as offering good value for money, particularly noting that their services save significant time and costs, with one client reporting a monthly savings of $500. The firm charges between $50,000 and $199,999 annually, which clients find reasonable given the stability and quality of service provided. However, some feedback indicates potential areas for improvement in staff performance, suggesting that while the overall value is positive, there are opportunities to enhance service delivery.
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FlyTech, Inc.

5.0 11 reviews

$1,000+

Undisclosed

10 - 49

New York, NY

Services provided

25% Digital Strategy

25% Email Marketing

25% Sales Outsourcing +2 services

15% Conversion Optimization

10% Advertising

FlyTech, Inc. is a lead generation and sales development company that specializes in outbound campaigns, prospect identification, and strategic collaboration. With a consistent track record of timely project delivery and effective communication, the company has received overwhelmingly positive feedback, with numerous clients praising their tailored solutions and expertise in generating quality leads. A significant 100% of reviewers highlight FlyTech's ability to create strategic marketing campaigns that yield tangible business results.

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Reviews mention Proactive
FlyTech, Inc. has received overwhelmingly positive feedback regarding their proactive approach to project management. Clients noted their exceptional ability to anticipate potential challenges and develop contingency plans, which fostered confidence in their capabilities. One client highlighted their responsiveness to needs, stating that FlyTech promptly addressed questions and concerns, ensuring a collaborative environment. This proactive mentality not only instilled peace of mind but also contributed significantly to the overall success of the projects.

LinkedIn Lead Generation for PR Firm

5.0 Sep 14, 2023

What truly distinguished Flytech was their proactive problem-solving approach. They didn't just react to challenges; they anticipated potential issues and crafted contingency plans to mitigate any obstacles that could arise during our project. This forward-thinking mentality instilled confidence in their capabilities and provided us with peace of mind, knowing that they were always one step ahead in ensuring our project's success.
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Industry Experience

FlyTech, Inc. has demonstrated notable expertise in lead generation across various industries, including Information Technology, Advertising & Marketing, Consulting, Healthcare, Software, Consumer Products, and Education. Clients praised their strategic collaboration, proactive communication, and ability to deliver measurable results, such as increased lead quality and revenue growth. Overall sentiment reflects strong satisfaction, particularly within Advertising & Marketing and Consulting sectors, making them a suitable partner for organizations seeking effective sales and marketing solutions.
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Information technology Advertising & marketing Consulting Healthcare Software Consumer Products Education

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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (3)

What Clients Have Said
FlyTech, Inc. is recognized for providing good value for money, with clients highlighting competitive pricing and alignment with budgetary constraints. One client noted, 'Pricing fit our budget' while another emphasized 'good value for cost.' Overall sentiment is positive, with multiple reviews commending FlyTech for their effective lead generation strategies and timely project delivery, which contributed to significant revenue boosts and high ROI. Clients express satisfaction with the overall cost-effectiveness of their services.
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United States (9) Canada (1)

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Periodix

5.0 10 reviews

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

90% Sales Outsourcing

10% Email Marketing

Periodix is a lead generation company specializing in enhancing client outreach through platforms like Upwork and LinkedIn. The company is praised for its effective lead generation strategies, professional communication, and dedication, with 100% of reviewers reporting satisfactory outcomes and no areas for improvement. Notably, clients experienced increased lead generation, with some citing a performance increase by up to four times. Periodix is commended for its systematic and innovative approach, delivering consistent results across various industries.

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Reviews mention Transparent
The sentiment regarding transparency in Periodix's client interactions is overwhelmingly positive. Clients highlighted the company's open communication and regular progress updates, which fostered confidence in their capabilities. Notably, one client praised Periodix for their responsiveness and meticulous approach, noting that they maintained clear communication channels and promptly addressed concerns. This transparency was deemed instrumental in aligning the project with the client's objectives and enhancing overall satisfaction.

Lead Generation for Software Development Firm

5.0 Jul 24, 2023

Throughout our engagement, Periodix maintained open lines of communication and provided regular updates on the progress of our campaigns. Their transparency and willingness to address any concerns or questions we had further solidified our confidence in their abilities.
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Industry Experience

Periodix has demonstrated significant expertise in lead generation across various sectors, including IT Services, Advertising & Marketing, and Design. Clients consistently praise their systematic approach, timely communication, and the ability to produce high-quality leads. Their impact is particularly strong in IT Services, where they have facilitated substantial lead increases, enhancing clients' sales pipelines. Overall, the sentiment is highly positive, making Periodix an excellent choice for companies in the IT and digital marketing domains seeking to boost their client acquisition strategies.
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IT Services Advertising & marketing Information technology Design

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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Periodix's competitive pricing and strong value for money. For instance, one CEO noted that their pricing fit the budget while delivering impressive lead generation results, significantly increasing prospects compared to previous efforts. Another client emphasized the company's commitment to providing quality leads at a reasonable cost. Overall, sentiment is highly positive, with many clients expressing satisfaction with the value received relative to their investment.
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Ukraine (4) Germany (1) Poland (1) Spain (1) United States (1)

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Real Assistance, Inc.

5.0 1 review

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

70% Back Office Outsourcing

20% Business Consulting

10% Financial Consulting

Real Assistance, Inc. is a company specializing in data entry, processing, analysis, and virtual assistant services. The reviews reflect a 100% positive sentiment, highlighting timely delivery and effective communication. Clients are impressed with the good value for cost and express satisfaction with their professional and efficient service.

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Industry Experience

Real Assistance, Inc. has received positive feedback primarily from the real estate industry, where they provided services such as data entry, research, and virtual assistance. Clients commend their timely delivery, effective communication, and overall value, indicating a strong reliability and positive impact on operational efficiency. The company's expertise in administrative functions makes them a suitable partner for businesses seeking streamlined support in the real estate sector.
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Real estate

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Real Assistance, Inc.'s competitive pricing as a significant advantage. One COO noted they selected the company for its 'good value for cost,' reflecting overall satisfaction with the financial aspect of their services. Additionally, there were no complaints regarding pricing, indicating clients feel they receive quality service that justifies the expense. Overall, feedback suggests that Real Assistance, Inc. provides commendable value for money.
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LeadsPanda

4.8 4 reviews

$1,000+

$25 - $49 / hr

10 - 49

New York, NY

Services provided

20% Content Marketing

20% Graphic Design

15% Sales Outsourcing +8 services

10% Search Engine Optimization

5% Demand Generation Marketing

5% Digital Strategy

5% Ecommerce Marketing

5% Email Marketing

5% Pay Per Click

5% Public Relations

5% Social Media Marketing

LeadsPanda is a content marketing agency specializing in thought leadership, guest posting, and influencer engagement. Overall, their reviews reflect a positive sentiment, with approximately 90% highlighting their efficiency, adaptability, and quality content output. However, about 20% suggest room for improvement in technical SEO and creativity. Their ability to significantly boost organic traffic and manage projects effectively is frequently praised.

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Industry Experience

LeadsPanda has demonstrated expertise in the Financial Services, Software, and B2B Fintech sectors. Clients noted their strengths in producing high-quality content, effective project management, and adaptability to changing needs. The Financial Services sector highlighted their influencer engagement and guest posting capabilities, while the B2B Fintech clients praised significant traffic growth and marketing efficiency. Overall, feedback indicates a positive sentiment across these industries, emphasizing LeadsPanda's impact in enhancing content strategies and driving engagement.
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Financial services Other Industry Software

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive LeadsPanda as offering good value for money, highlighting their cost-effectiveness and quality of work. One client noted, 'They are priced quite well for the quality of work,' while another mentioned spending around $3,000 with significant gains in organic traffic. Overall, the feedback reflects a positive sentiment regarding their pricing structure, with clients appreciating the balance between cost and the effective outcomes achieved.
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More responsive than most other service providers

LeadsPanda is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Austin, Texas (1) San Francisco, California (1) Reno, Nevada (1)

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CureMD

Not yet reviewed

$1,000+

$50 - $99 / hr

1,000 - 9,999

New York, NY

Services provided

50% Back Office Outsourcing

25% Application Management & Support

25% Custom Software Development

CureMD is a Back Office Outsourcing company. They are located in New York, New York. Their team provides Back Office Outsourcing and Custom Software Development.
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Revenue Rushy

5.0 18 reviews

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

15% Sales Outsourcing

10% AI Consulting

10% CRM Consulting and SI +8 services

10% Conversion Optimization

10% Direct Marketing

10% Marketing Strategy

10% Media Planning & Buying

10% Public Relations

5% Advertising

5% Branding

5% Market Research

Revenue Rushy is a dynamic sales and marketing consultancy specializing in outbound sales, AI consulting, and conversion optimization services. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting their exceptional project management and alignment with client values. Notably, 75% of clients praised their ability to adapt strategies to client-specific needs, demonstrating a commitment to personalized and impactful solutions.

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Reviews mention Efficient
Clients have consistently praised Revenue Rushy for their efficiency in project management and timely delivery of milestones. One client noted a 'highly organized and efficient' approach, with all phases completed on schedule and proactive communication. The tailored solutions and data-driven methods further impressed clients, leading to significant outcomes such as a 30% increase in conversions. Overall, the sentiment reflects strong satisfaction with the company's efficiency and responsiveness.

Web Optimization for Water Treatment Company

5.0 Dec 17, 2025

Revenue Rushy’s project management was highly organized and efficient. They delivered all milestones on time, sticking to the agreed-upon timeline for each phase of the project. Communication was clear and proactive; they provided regular updates on progress and were always available to address any concerns or adjustments needed.
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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
In the last six months, Revenue Rushy has received overwhelmingly positive feedback from clients across various sectors. Clients highlighted their effective project management, with timely deliverables and responsive communication. Specific successes included a 30% increase in conversions for ONE Environmental Ltd and a tripling of qualified meetings for Imagina Digital. Clients particularly appreciated Revenue Rushy's tailored approach and deep understanding of their industries, although some suggested a more gradual onboarding process and earlier integration of strategies for optimal results.
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Industry Experience

Revenue Rushy has demonstrated expertise across diverse industries, including AI Consulting for technology startups, conversion optimization in consumer products and services, sales prospecting for advertising and marketing firms, and outbound sales management for financial services. Clients praised their agile project management, data-driven strategies, and ability to deliver measurable results, such as increased conversions and qualified leads. Overall sentiment is positive, indicating a strong fit for companies seeking tailored solutions in technology, consumer products, marketing, or finance.
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Consumer products & services Other industries Financial services

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England (2) Brazil (1) Canada (1)

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Zesh Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Queens Village, NY

Services provided

25% Call Center Services

25% Customer Service Outsourcing

10% Back Office Outsourcing +7 services

10% Sales Outsourcing

5% Business Consulting

5% Content Writing Services

5% Ecommerce Marketing

5% Email Marketing

5% Social Media Marketing

5% Transcription

Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
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Queens Village, NY

212-29 Hillside Avenue
Queens Village, NY 11427
41 - 49

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Horatio

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

80% Back Office Outsourcing

20% IT Staff Augmentation

Horatio is a customer service outsourcing company that provides comprehensive support solutions, including handling inbound inquiries and offering detailed reporting. Reviewers praise their adaptability and effective communication, with 100% of feedback highlighting their ability to quickly escalate issues and adapt to changes. However, some suggest that staffing domestic teams could enhance communication further.

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Industry Experience

Horatio has demonstrated expertise primarily in the publishing industry, providing customer service support for lifestyle media companies. Clients commend their adaptability, effective communication, and data-driven insights, which enhance operational efficiency. The overall sentiment is positive, highlighting their impact in improving customer experience and support metrics. Potential clients within the publishing sector may find Horatio a suitable partner for customer service and operational enhancements.
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Publishing

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Horatio as offering good value for money, particularly highlighted by a lifestyle media company that invested approximately $150,000 since 2019. They praised Horatio's adaptability and effective communication, noting improvements in customer service metrics and reporting. While the overall sentiment is positive regarding cost-effectiveness, some clients suggested that staffing domestic teams could enhance communication further.
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ReSource Pro

Not yet reviewed

$5,000+

Undisclosed

10,000+

New York, NY

Services provided

50% Back Office Outsourcing

50% Insurance Services & Brokers

In New York, New York, ReSource Pro is a large Insurance Services & Brokers and Back Office Outsourcing company. Their services include Insurance Services & Brokers and Back Office Outsourcing.
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CloudHire

4.6 12 reviews

$50,000+

Undisclosed

10 - 49

New York, NY

Services provided

20% Business Consulting

20% Call Center Services

20% Data Annotation Services +2 services

20% IT Staff Augmentation

20% Staffing

CloudHire is a company specializing in building high-performance offshore teams across various domains, including data science, customer service, and marketing. Feedback indicates a generally positive reception, with 86% of reviews highlighting timely delivery and effective project management. However, one review cites customer dissatisfaction due to unmet expectations. Overall, CloudHire is praised for aligning companies with cultural values and providing value-driven solutions.

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Reviews mention Transparent
Clients generally express a positive sentiment regarding CloudHire's transparency. One CEO noted that initially, there was limited visibility on staff compensation, but this improved over time as they adopted transparent pricing. This shift was appreciated, indicating CloudHire's commitment to aligning with client needs and fostering trust. Overall, the feedback highlights a growing transparency that enhances the client experience and supports effective collaboration.

Call Center Services for Influencer Marketing SaaS Platform

5.0 Sep 16, 2024

We originally did not have much transparency on the compensation of our staff, but as the account grew, we switched to transparent pricing. The company really cares about our requirements and helps propose solutions that work for all of us.
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Industry Experience

CloudHire has demonstrated strong performance across various industries including IT Services, Advertising & Marketing, Financial Services, Consulting, and Beauty & Cosmetics. Clients noted their expertise in building efficient offshore teams, enhancing operational efficiency, and delivering high-quality results on time. The overall sentiment reflects satisfaction with their project management, cultural alignment, and cost-effectiveness, making them a suitable partner for companies seeking support in data science, marketing, analytics, HR processes, and product management.
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IT Services Advertising & marketing Financial services Consulting Beauty & Cosmetics

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Average Project Cost Breakdown

$200,000 to $999,999 (4)

What Clients Have Said
Clients consistently highlight CloudHire's competitive pricing and excellent value for money. For instance, one client noted a 50% decrease in costs while expanding their developer team, while another reported saving over $1M through efficient offshore hiring. Feedback emphasizes that CloudHire's pricing aligns well with budgets, and multiple reviews commend their responsiveness and commitment to delivering quality services, further enhancing the perceived value of their offerings.
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United States (6) Canada (1)

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SunKnowledge Inc.

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

60% Back Office Outsourcing

20% Call Center Services

10% Customer Service Outsourcing +1 service

10% Document Digitization & Management

Launched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
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Global Dispatch Management

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Bethpage, NY

Services provided

65% Customer Service Outsourcing

35% Call Center Services

Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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SapientPro NYC

5.0 1 review

$10,000+

$50 - $99 / hr

50 - 249

Great Neck Plaza, NY

Services provided

20% BI & Big Data Consulting & SI

20% Blockchain

20% Branding +2 services

20% Sales Outsourcing

20% Web Development

SapientPro NYC is a web development company praised for its capability in developing and launching web-based applications. Reviews highlight their responsive communication, with 100% of feedback noting timely responses and project delivery. Clients commend their understanding of diverse tech stacks and reasonable pricing, making them a reliable choice for application development projects.

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Industry Experience

SapientPro NYC has demonstrated expertise primarily in the Advertising & Marketing industry, where they successfully built a web-based application for a marketing agency, showcasing their ability to deliver projects on time and meet client specifications. Feedback highlights their strong communication, responsiveness, and technical proficiency across various tech stacks. Overall, clients appreciate their good value for cost and capability in application development, making them a suitable choice for companies within the marketing sector seeking reliable and capable partners.
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Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding SapientPro NYC's cost-effectiveness and overall value for money. One review highlighted their 'good value for cost' and noted that the team was capable, responsive, and delivered a functional application in a timely manner. Additionally, the ability to understand various tech stacks and build applications at reasonable costs was particularly appreciated, reinforcing the perception that clients receive substantial value relative to their investment.
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Lexvia Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

New York, NY

Services provided

40% Back Office Outsourcing

35% Customer Service Outsourcing

25% Call Center Services

Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Sitetrail LLC

5.0 6 reviews

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

10% Branding

10% Content Marketing

10% Content Writing Services +7 services

10% E-Commerce Development

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Marketing

10% Web Design

Sitetrail LLC is a multifaceted agency specializing in content marketing, SEO, and branding strategies. They have consistently received positive feedback, with clients highlighting a 25% increase in sales and improvements in clarity and stakeholder engagement. Approximately 100% of reviewers commend their reliability, professionalism, and ability to align SEO with storytelling, making them a valuable partner for both e-commerce and branding initiatives.

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Industry Experience

Sitetrail LLC has demonstrated expertise in the IT Services and Consulting industries, receiving positive feedback for their comprehensive content strategies and branding efforts. Clients noted significant improvements in online visibility, user engagement, and project clarity. The firm excels in combining technical development with storytelling, making them an ideal partner for tech-driven and community-focused projects. Overall, their strengths lie in effective communication, timely delivery, and a deep understanding of client needs, suggesting a strong fit for both tech and community-centric initiatives.
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IT Services Consulting

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Sitetrail LLC's strong value for money, citing their pricing as a good fit for budgets while delivering high-quality results. One CEO remarked on their 'good value for cost' and noted that Sitetrail's work significantly improved project outcomes. Another client mentioned that the pricing aligned with their budget and emphasized the impressive ROI with a 25% increase in e-commerce sales, demonstrating the effective cost-benefit ratio of their services.
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Estonia (1) United Arab Emirates (1)

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NEO MD INC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

55% Back Office Outsourcing

30% Customer Service Outsourcing

15% Call Center Services

NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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Omelink

Not yet reviewed

$25,000+

< $25 / hr

250 - 999

New York, NY

Services provided

35% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Call center company Omelink provides Call Center Services and Customer Service Outsourcing. They were founded in 2016.
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Protalk Solutions

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Melville, NY

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Protalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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The Amazon Maestro

4.4 7 reviews

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

25% Back Office Outsourcing

25% E-Commerce Development

25% Ecommerce Marketing +1 service

25% Pay Per Click

The Amazon Maestro is an e-commerce solutions provider specializing in Shopify store development and marketplace management. They generally receive positive feedback for their expertise in e-commerce, responsiveness, and timely project execution, with 80% of reviews highlighting their professionalism and attention to detail. However, one review (20%) expressed dissatisfaction, warning against engaging with the company.

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2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
In the last six months, clients have praised The Amazon Maestro for their professionalism and effective Shopify store development. One client noted a significant increase in sales and customer engagement post-launch, while another highlighted improvements in site speed and user experience. Both reviews emphasized timely project delivery and responsive communication. However, suggestions for improvement included enhanced post-launch guidance. Overall, feedback reflects strong satisfaction with the company's services and outcomes.
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Industry Experience

The Amazon Maestro has showcased strong expertise primarily in the eCommerce sector, particularly with Shopify and marketplace integrations (e.g., Amazon, Walmart, eBay). Clients praise their professionalism, project management, and ability to enhance online sales and visibility. In manufacturing, they effectively set up and promoted Shopify stores, leading to increased traffic and sales. Overall sentiment is positive in eCommerce, while concerns arose from a single negative review. Their strengths lie in eCommerce strategy, optimization, and strong client communication.
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eCommerce Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive The Amazon Maestro as providing good value for cost, with multiple reviews highlighting that their pricing aligns well with budget expectations. For instance, one client noted, 'Pricing fit our budget' and 'Good value for cost.' However, there was a stark contrast in feedback, as one reviewer expressed severe dissatisfaction, labeling the company as a 'SCAM' and criticizing their reliability. Overall, while many clients appreciate the cost-effectiveness, there are significant concerns regarding service quality.
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St. Petersburg, Florida (1) Austin, Texas (1) New York City, New York (1) Athens, Texas (1) Park Valley, Utah (1)

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Orchestra

5.0 2 reviews

Undisclosed

Undisclosed

2 - 9

Troy, NY

Services provided

80% Market Research

20% Sales Outsourcing

Ten Talents is a consulting company specializing in data analysis, market research, and business development strategies. The overall feedback is overwhelmingly positive, with 100% of reviewers praising their attention to detail, responsiveness, and specialized knowledge. Clients appreciate their ability to deliver on time and surpass expectations, highlighting their alignment with company values and budget constraints.

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Reviews mention Detail-oriented
Clients consistently emphasize Ten Talents' detail-oriented approach, noting their responsiveness and thorough execution. One client highlighted their capacity for extensive market analysis and effective communication, stating that Ten Talents provided clear direction and personal handling of projects. This meticulous attention to detail contributed to a significant increase in qualified opportunities, demonstrating the company's commitment to delivering high-quality results tailored to client needs.

Sales Outsourcing & Marketing Research for HR Services Firm

5.0 Apr 12, 2024

Always responsive and delivered what was needed. Super detail-oriented and they took a really personal approach to handling what we were working on with them. Attention to detail and thorough follow-through with execution and communication.
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Industry Experience

Ten Talents has demonstrated expertise in the Human Resources and Consulting industries, receiving positive feedback for their data analysis and market research capabilities. Clients highlighted their attention to detail, responsiveness, and ability to increase qualified opportunities by 30-40%. In the Consulting sector, they excelled in data collection and enterprise analysis, contributing to high-value pipelines. Overall sentiment across industries is highly favorable, indicating a strong fit for organizations seeking thorough research and analysis support.
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Human Resources Consulting

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Ten Talents' excellent value for money, noting that their pricing aligns well with budgetary constraints while delivering high-quality results. One client emphasized that Ten Talents exceeded expectations, providing extraordinary value through specialized knowledge and effective execution. Another client praised the company's ability to drive significant increases in qualified opportunities, reinforcing the sentiment that their services offer good value relative to cost. Overall, feedback reflects a strong appreciation for the company's cost-effectiveness and alignment with client needs.
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NetSet RCM Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

50% Back Office Outsourcing

24% Customer Service Outsourcing

16% Call Center Services +1 service

10% AI Development

Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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DynaPro Global

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Brooklyn, NY

Services provided

30% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing +3 services

10% Account-Based Marketing

9% Sales Outsourcing

1% Accounting

DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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MedsIT Nexus Inc. | Premier Medical Billing & Coding Services

Not yet reviewed

$10,000+

$25 - $49 / hr

250 - 999

Levittown, NY

Services provided

80% Back Office Outsourcing

20% Transcription

Located in Levittown, New York, MedsIT Nexus Inc. | Premier Medical Billing & Coding Services is a Back Office Outsourcing company. Their services include Back Office Outsourcing and Transcription.
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DGC BPO Service

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Email Marketing

20% Sales Outsourcing

DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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WOW Customer Support

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

100% Customer Service Outsourcing

Headquartered in New York, New York and Taguig, Philippines, WOW Customer Support is a midsize Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
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AdvantageSolutions

Not yet reviewed

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

100% Call Center Services

AdvantageSolutions is a phone answering service in New York, New York. They provide Call Center Services.
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Canon Business Process Services

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

35% Call Center Services

35% IT Managed Services

20% Back Office Outsourcing +1 service

10% Document Digitization & Management

Canon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
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Campaign Headquarters

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brooklyn, NY

Services provided

48% Call Center Services

42% Customer Service Outsourcing

10% Back Office Outsourcing

Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
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MediBIll Health Partners

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Brooklyn, NY

Services provided

40% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +1 service

20% Finance & Accounting Outsourcing (FAO)

MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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Top BPO Companies in New York

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Reviewed 1 time in the past 6 months

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Reviews mention Personable

BPO & Customer Service Support for Financial Services Co

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Insurance Services & Brokers for Insurance Co

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Back-Office Outsourcing for AI Platform Company

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Hiline is very responsive

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HelpSquad is very responsive

Reviews mention Customized support

Customer Service Outsourcing for GPS Pet Tracker Provider

Reviewed 1 time in the past 6 months

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Customer Support Services for Petrochemical Company

Reviewed 4 times in the past 6 months

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Appointment Setter Online is very responsive

Reviewed 8 times in the past 6 months

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Industry Experience

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Staffwiz LLC is very responsive

Industry Experience

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TDCX is responsive

Reviews mention Efficient

Customer Relations Support for Enterprise

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What Clients Have Said

Reviewed 2 times in the past 6 months

Industry Experience

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Quant Solutions is very responsive