Top BPO Companies in New York

Ratings Updated: March 15, 2026

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Featured

What are Featured Providers?

Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews of Unity Communications reflect a positive overall sentiment, with clients praising their organization, communication, and responsiveness. One client highlighted their effective handling of clerical tasks, maintaining collection rates despite staffing changes. Another noted the team's respectful and engaged demeanor, contributing to a successful partnership. Although initial attendance issues were reported, Unity Communications implemented effective solutions, achieving a remarkable 99.59% attendance rate. Clients feel valued and satisfied with the ongoing collaboration.
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Industry Experience

Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Adaptable
Clients consistently highlight Hugo's remarkable adaptability as a key strength. One client noted their 'remarkable adaptability and robust quality control processes' which supported market expansion, while another emphasized their 'flexibility' in scaling operations quickly without bureaucratic hurdles. Additionally, the ability to efficiently manage diverse tasks and rapidly respond to evolving needs was commended, underscoring an overall positive sentiment regarding their adaptability across various projects.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Their flexibility has also been a game-changer for our business; when we need to scale quickly, they make it happen without the red tape I've encountered with other BPO partners. I've been pleasantly surprised by the stability of our Africa-based team – after experiencing high turnover with Philippines BPOs, it's refreshing to work with many of the same faces since day one. Their flexibility has also been a game-changer for our business.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 174 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves New York

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider that offers comprehensive administrative, marketing, and project management support. Their clients praise their consistency, responsiveness, and professionalism, with no reported areas for improvement. Approximately 100% of the reviews highlight their impressive project management and timely delivery. Clients also commend the company's ability to improve productivity and streamline operations.

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18 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
Recent reviews of Remote CoWorker reflect a consistently positive sentiment, with clients praising their reliability, effective communication, and high-quality service. Notable feedback includes a CEO highlighting a 30% productivity increase due to their administrative support and a client commending the team's adaptability to shifting priorities. Overall, clients appreciate their proactive approach and seamless onboarding process, with many stating there are no areas for improvement. This indicates a strong alignment with client expectations and satisfaction.
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Industry Experience

Remote CoWorker has successfully engaged with various industries including plumbing, real estate, medical, and legal services, providing tailored administrative support, lead generation, and operational efficiency. Feedback across the board highlights their responsiveness, attention to detail, and the ability to meet deadlines. Clients in the medical sector noted significant time savings, while those in real estate reported increased productivity. Overall sentiment reflects a strong alignment with client needs, making Remote CoWorker particularly suitable for businesses seeking reliable support in these sectors.
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Business services Medical Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally express satisfaction with the cost-effectiveness and value for money provided by Remote CoWorker. Multiple reviews highlight that the pricing aligns well with client budgets, with one client noting, 'Pricing fit our budget; good value for cost.' Another stated, 'The quality is as good as the leads they’re gathering.' Overall, the sentiment reflects a positive perception of the balance between cost and service quality.
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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves New York

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In recent reviews, clients have praised TECHSPEED INC for their professionalism, responsiveness, and high-quality deliverables. One client highlighted their effective data management capabilities, noting improvements in SEO and user experience. Another emphasized the company's speed and accuracy in providing election information. Overall, clients expressed complete satisfaction with the company's performance, citing timely communication and a proactive approach to project management. No significant areas for improvement were identified.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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The Hour - Back Office and Virtual Assistant Services

5.0 14 reviews

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Premier Verified

$1,000+

< $25 / hr

50 - 249

Great Neck Plaza, NY

Services provided

50% Back Office Outsourcing

20% Customer Service Outsourcing

10% Call Center Services +3 services

10% Finance & Accounting Outsourcing (FAO)

5% Document Digitization & Management

5% HR Consulting

The Hour - Back Office and Virtual Assistant Services is a company specializing in providing comprehensive back-office support and virtual assistance across various industries. The reviews indicate a strong emphasis on accuracy, reliability, and adaptability, with a notable 100% positive feedback on communication and project management. Their ability to integrate seamlessly into clients' workflows and deliver tailored solutions is frequently praised.

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Reviews mention Well-organized projects
Clients consistently commend The Hour - Back Office and Virtual Assistant Services for their well-organized project management. One client noted their 'smooth and well-structured' approach, ensuring deadlines were met without sacrificing accuracy. Another highlighted their 'outstanding' project management skills, utilizing tools like Trello to maintain organization. The ability to adapt quickly to changing needs and maintain clear communication has been particularly praised, contributing to a seamless workflow and client satisfaction.

Recruitment Services for Technical Recruitment Firm

5.0 Aug 8, 2022

The Hour - Back Office and Virtual Assistant Services has been outstanding in terms of project management. They’re incredibly organized and have excellent communication skills. They use project management tools such as Trello to keep everything on time and organized. They are highly effective, efficient, and calm under pressure — they are able to manage multiple projects and tasks at the same time and ensure that our needs and our clients’ needs are met.
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Back Office & Customer Service Outsourcing for Insurance Co

5.0 Feb 11, 2025

The Hour maintained a well-organized approach, keeping everything on track and ensuring deadlines were met. They were proactive in addressing our requests, adjusting to our needs without delays. Communication was seamless, and they handled tasks with a balance of efficiency and flexibility.
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Architectural Design & CRM Consulting for Real Estate Co

5.0 Feb 14, 2025

Their project management was well-organized and reliable. They kept things on track, communicated updates regularly, and quickly adapted to any changes or requests we had. Their structured approach keeps everything organized and the main reason of our satisfaction.
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Insurance Services & Brokers for Insurance Co

5.0 Feb 20, 2025

Their project management is smooth and well-structured. They handle quote requests efficiently, ensuring deadlines are met without compromising accuracy. Communication is always clear, and they are quick to adapt if any adjustments are needed. Whether it's a high-priority request or a routine follow-up, they stay on top of tasks, making the entire process seamless for our team.
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Industry Experience

The Hour - Back Office and Virtual Assistant Services has demonstrated expertise across several industries, including Insurance, Pharmaceuticals, Human Resources, and Real Estate. Clients commend their accuracy, responsiveness, and adaptability, which significantly enhance operational efficiency. The firm excels in administrative support, project management, and candidate sourcing, making them a reliable partner for companies seeking to optimize their back-office functions. Overall, client sentiment is highly positive, particularly within the Insurance and Human Resources sectors, where their contributions have led to remarkable improvements in productivity.
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Insurance Pharmaceuticals Human Resources Real estate Software

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Average Project Cost Breakdown

$10,000 to $49,000 (4) $50,000 to $199,999 (3) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services as providing excellent value for money, with several reviews noting that their pricing fits within budget constraints. For instance, one client emphasized the 'good value for cost,' while another mentioned that the team 'had a great culture fit' and aligned with their values. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service, contributing to improved operational efficiencies across various projects.
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United States (9) Canada (2)

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Hiline

5.0 3 reviews
Premier Verified

Undisclosed

Undisclosed

50 - 249

Syracuse, NY

Services provided

40% Accounting

30% Finance & Accounting Outsourcing (FAO)

20% HR Outsourcing +1 service

10% Back Office Outsourcing

Hiline is a financial services company specializing in bookkeeping, accounting, tax compliance, and payroll services. The company has received overwhelmingly positive feedback, with 100% of reviewers noting their timely delivery, excellent project management, and strong cultural fit. Clients appreciate Hiline's proactive approach and responsiveness, with no areas for improvement identified.

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Reviews mention Proactive
Clients have consistently highlighted Hiline's proactive approach as a key strength in their service delivery. Specifically, a finance head at Clayton Technologies noted their impressive proactive strategies in managing US tax compliance, which resulted in timely tax filings and cost efficiencies. Overall, the sentiment surrounding their proactivity is highly positive, with no reported areas for improvement, emphasizing their effective communication and project management.

Accounting for Code Scanning Company

5.0 Feb 18, 2026

Hiline's work resulted in on-time tax returns filing, cost savings, and efficiencies. Hiline's project management was excellent; they delivered on time. We communicated via virtual meetings, emails, and messaging apps. Hiline's proactive approach was impressive.
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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for Hiline reflect a strong overall sentiment, highlighting their proactive approach and excellent project management. Clients from diverse industries noted significant time savings and operational efficiencies, with one CEO reporting a reduction in back-office task time from over ten hours to less than one hour weekly. Both clients emphasized Hiline's timely deliverables and alignment with their company values, expressing satisfaction with the partnership and indicating no areas for improvement.
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Industry Experience

Hiline demonstrates strong expertise in the Information Technology and Food & Beverage industries. Clients in IT praised Hiline for efficient tax compliance and project management, resulting in significant time savings and clarity in financial reporting. In the Food & Beverage sector, their capabilities in bookkeeping, accounting, and HR services were highlighted, especially regarding e-commerce compliance. Overall, sentiment across industries is highly positive, showcasing Hiline's impact and suitability for clients requiring comprehensive financial and operational support.
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Information technology Food & Beverage

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Hiline's excellent value for money, noting their pricing aligns well with budgetary constraints. For instance, one CEO praised Hiline for their pricing fit and high ratings, which influenced their choice. Additionally, clients report significant time savings and enhanced operational clarity, attributing these efficiencies to Hiline's proactive approach and timely deliveries. Overall, the sentiment towards Hiline's cost-effectiveness and service quality is overwhelmingly positive.
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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves New York

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Detail-oriented
Clients consistently praise HelpSquad for their exceptional attention to detail, noting that tasks are completed on time and with great precision. One client highlighted, "the entire team communicates promptly and with great attention to detail," while another remarked on their impressive ability to avoid repeating mistakes, stating, "they've also never done the same mistake twice." Overall, the sentiment reflects a strong appreciation for HelpSquad's meticulous approach, contributing to enhanced service quality and operational efficiency.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

We're impressed with their attention to detail. They've also never done the same mistake twice.
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Call Center Services for Property Management Company

5.0 Dec 10, 2025

Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves New York

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Reliable
Clients consistently describe Big Outsource as a reliable partner, highlighting their proactive communication and timely project management. For instance, one client noted a significant reduction in customer response times, while another emphasized the dependable organization of campaign assets. A finance manager praised their ability to manage logistics effectively, allowing the team to focus on creative tasks. Overall, the sentiment reflects a strong trust in Big Outsource's reliability and commitment to client success.

Call Center Support for Health Consultation Firm

5.0 Jul 19, 2023

Their responsive leadership team have been instrumental in our success. Big Outsource has always been quick to deliver when we have had increased staffing requirements due to growth. The level of communication has been exceptional. Big Outsource's team is proactive in keeping us informed about any changes, updates, or issues relating to their team.
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Video Editing Support for Real Estate Investment Company

5.0 May 20, 2025

The turnaround time for client projects went from 12 days to about 6, and we stopped missing key client messages or approvals. Having someone we could count on to manage the background logistics was a total game-changer. Big Outsource stepped in quietly but effectively by organizing our tasks, following up with clients, and giving us one less thing to worry about. It felt like having a calm, collected partner keeping things on track while we handled the creative grind. They were reliable, organized, and knew how to balance structure with the creative chaos we tend to operate in. Super responsive and always on it.
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Virtual Assistant Services for Software Company

5.0 Jul 30, 2025

Yes highly reliable and fast. We had a master tracker in Notion that was always up to date. They even created their own process guide to reduce back-and-forth questions.
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Customer Service Outsourcing for Data Platform

5.0 Aug 19, 2025

If you run a lean ecommerce operation and need someone reliable behind the curtain, Big Outsource gives you that peace of mind. It’s the best move we made in Q3.
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Virtual Assistant Services for B2B E-Commerce Platform Co

5.0 Oct 15, 2025

They were very responsive and made sure I always had clear next steps. Weekly check-ins gave me confidence that everything was on track. The reliability they brought to my solo practice gave me a sense of stability that freelancers don’t usually get.
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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Big Outsource for significantly improving their workflow efficiency and responsiveness. One client noted a 30% improvement in project turnaround and appreciated the proactive communication and reliability of their assistant. Another highlighted the elimination of a 200-email backlog, allowing them to serve more clients without burnout. Overall sentiment reflects satisfaction with consistent quality and alignment with client values, though some suggested enhancements in tool recommendations.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves New York

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Results-oriented
Clients consistently express satisfaction with TDCX's results-oriented approach. Notably, one reviewer highlighted a significant improvement in customer satisfaction rates, with three markets ranking among the top five for customer voice. Another client emphasized the seamless integration of TDCX's services, noting that their service quality matched internal representatives. Overall, feedback underscores TDCX's commitment to achieving measurable outcomes and their proactive responsiveness to client needs.

Call Center Services for Premium Coffee Brand

5.0 Apr 24, 2022

With the help of TDCX, we see a significant improvement in our customer satisfaction rate. 3 of our markets ranked the top 5 best customer voice and mystery contact score within the company.
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Call Center Services for Luxury E-Commerce Company

5.0 Apr 8, 2022

We conduct mystery calls that prove their quality levels are the same as ours. Additionally, we have other KPIs such as productivity — in all metrics, they’re very much in line with our team.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Top Customer Service

5.0 67 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Brooklyn, NY

Services provided

80% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services

Top Customer Service is a comprehensive customer support company specializing in managing client interactions across various sectors, including childcare, construction, legal, and healthcare services. Consistently praised for their professionalism and effective communication, they have successfully improved response times and customer satisfaction for their clients, with 100% of reviewers noting significant enhancements in these areas. The company is noted for its adaptability and ability to align with clients' business cultures and needs.

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Reviews mention Timely
The sentiment regarding timeliness in reviews for Top Customer Service is overwhelmingly positive. Clients consistently noted improved response times and efficient handling of inquiries. For instance, one client highlighted a 50% reduction in average response time after implementing their services, while another mentioned fewer missed calls and better organization of service requests. Overall, feedback emphasizes the company's reliability and punctuality in delivering services, with no significant areas for improvement identified in this aspect.

Call Center & Customer Support for Chimney Cleaning Company

5.0 Jun 20, 2025

Our techs are very happy with them because they keep the customer updated about techs and confirm them for jobs a day ahead which helped us gain more jobs and they also good with closing estimates. Yes, they are always on time. They understand the value of time and help our techs all the time.
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Tech Support & Customer Service for an AI-Based Hiring Co

5.0 Jun 27, 2025

Top Customer Service meets deadlines. We use an in-house management system, and we communicate via Slack.
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Customer Support Services for Credit Union

5.0 Jul 25, 2025

Because their staff was always accessible and the project manager made sure everything proceeded according to plan, the project went smoothly. They addressed any issues we had during the project and made changes as needed.
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Customer Service for Nonprofit Organization

5.0 Dec 3, 2025

Project management was smooth. They delivered reports on time, followed our internal guidelines, and met the agreed SLAs without issue.
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Customer Support Portal Dev & Design for Appliance Repair Co

5.0 Dec 6, 2025

Top Customer Service provided a clear timeline and milestone schedule, and each deliverable was delivered on or before the agreed deadlines. Weekly progress meetings helped keep things transparent.
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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (5) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for their excellent value for money, noting that their pricing fit within budgets while delivering high-quality support. For instance, one client highlighted the 'good value for cost' when selecting the service, while another emphasized faster response times and improved customer satisfaction as key outcomes. Overall, the sentiment regarding cost-effectiveness is positive, with clients expressing satisfaction in how the services enhanced their operational efficiencies without compromising on quality.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (17) Canada (13) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

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This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Appointment Setter Online

5.0 49 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

New York, NY

Services provided

80% Sales Outsourcing

10% Back Office Outsourcing

10% Call Center Services

Appointment Setter Online is a lead generation and appointment-setting service provider. Across multiple reviews, clients consistently highlight their professionalism, effective communication, and ability to deliver high-quality, qualified appointments. Approximately 100% of reviewers noted increased lead quality and scheduled consultations, while some suggested enhanced reporting as a small area for improvement.

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17 of 17 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 17 times in the past 6 months
In the past six months, clients have praised Appointment Setter Online for their professionalism, responsiveness, and ability to generate qualified leads. For instance, the team significantly improved the booking rates for various businesses, such as a law firm and a towing service, with notable increases in consultations and customer satisfaction. While overall feedback is positive, clients suggested that more frequent performance updates and detailed reports could enhance the experience further.
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Industry Experience

Appointment Setter Online demonstrates expertise across various industries including Automotive, Construction, Education, Non-Profit, and Legal services. Clients commend their lead generation, appointment scheduling, and communication skills, resulting in increased qualified leads and improved conversion rates. Overall, sentiment is positive, highlighting their professionalism, responsiveness, and ability to adapt to unique business needs. This provider is particularly well-suited for businesses seeking to enhance customer engagement and streamline appointment-setting processes.
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Construction Agriculture Education Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Automotive Legal

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New York City, New York (2) Dover, Delaware (1) Orlando, Florida (1) Austin, Texas (1) Houston, Texas (1) Chicago, Illinois (1) Seattle, Washington (1) Pittsburgh, Pennsylvania (1) Wellington, Colorado (1)

This provider is fluent in 13 languages:

English

Spanish

Arabic

Hindi

Portuguese

German

French

Italian

Panjabi

Romanian

Hebrew

Swedish

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This provider is available in 24 time zones:

Near East Time (NET)

Middle East Time (MET)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Midway Islands Time (MIT)

Arabia Standard Time (AST)

Central African Time (CAT)

Alaska Standard Time (AKST)

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Martal Group

4.8 105 reviews
Premier Verified

$1,000+

$25 - $49 / hr

250 - 999

Uniondale, NY

Services provided

70% Sales Outsourcing

10% AI Agents

10% Call Center Services +1 service

10% Email Marketing

Martal Group is a lead generation and business development company specializing in B2B outreach through multi-channel strategies, including LinkedIn, email campaigns, and cold calling. The reviews indicate a high level of satisfaction, with approximately 90% positive feedback. Clients appreciate their project management, professionalism, and ability to seamlessly integrate with client teams, though some suggest room for improvement in campaign metrics transparency and lead targeting refinements.

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Reviews mention Customized support
Clients have expressed high satisfaction with Martal Group's customized support, highlighting their tailored approach to lead generation and sales strategies. One client noted the importance of providing detailed information to enable Martal to send fully customized messages, while another praised their agility and market knowledge. Overall, feedback indicates that Martal excels in understanding client needs and maintaining transparent communication, fostering a collaborative environment that enhances project outcomes.

Email Marketing & Lead Generation for Onshore Software Firm

5.0 Sep 17, 2021

For example, I also do cold outreach, and I like highlighting what works for me when working with their team. In other words, tell them the language you use and how you want to do things. That way, you won’t become just any other sales organization. They’re going to make things super customized for your organization, and you’ll stand out when they’re doing their outreach.
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Lead Generation & Sales Support Services for Software Co

4.5 Jul 12, 2021

What I really like about Martal is that they are super professional. They have senior people working on the project who really know what they are doing. I saw that they really studied our product to better understand it and be able to send fully customized messages to our potential customers. Their market analyses are really good as well and thus far, they’ve delivered as promised.
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Average Project Cost Breakdown

$10,000 to $49,000 (58) Less than $10,000 (13) $50,000 to $199,999 (10) $200,000 to $999,999 (1)

What Clients Have Said
Martal Group is frequently recognized for providing good value for money, with clients noting that their pricing fits within budget constraints while delivering effective lead generation results. Clients from various industries highlighted the quality of leads generated, often exceeding expectations, and appreciated the transparency and responsiveness of the team. For instance, one client remarked on the "good value for cost," while another emphasized the "excellent ROI" achieved through their partnership. Overall, sentiment towards Martal Group's pricing and value proposition is generally positive.
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More responsive than most other service providers

Martal Group is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (50) Canada (20) Israel (7) Germany (4) Russia (3) India (3) Australia (2) France (1) Finland (1) Denmark (1) Taiwan (1) Brazil (1) Pakistan (1) Romania (1) Bosnia and Herzegovina (1) Ukraine (1) Armenia (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Pacific Standard Time (PST)

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Staffwiz LLC

4.8 3 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

30% Recruiting

15% Customer Service Outsourcing

15% Sales Outsourcing +4 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Staffing

Staffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.

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Industry Experience

Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Select Industry to see insights

Healthcare Education eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.
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More responsive than most other service providers

Staffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Philippines (1) United States (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Go Answer

4.3 16 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Garden City, NY

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Go Answer is an answering service company offering inbound call handling, chat support, and customer service solutions. The reviews reflect a high satisfaction rate, with clients noting enhanced professionalism and reliability—over 80% of reviews highlight responsiveness and quality of service. Many clients report significant cost savings, with several indicating reduced expenses by up to 66%. Areas for improvement include expanded bilingual capabilities and training transparency.

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Reviews mention Transparent
Overall, client sentiment regarding transparency at Go Answer is largely positive. Clients appreciate their openness, particularly in communication and responsiveness. One client noted, 'Go Answer is always transparent and prompt in providing us with the full recordings of the calls whenever we request them.' However, a suggestion for improvement included a desire for more clarity on training techniques to enhance communication and reduce errors. This indicates that while transparency exists, further details could enhance client understanding.

Call Center Service for Law Firm

5.0 Aug 23, 2021

Sometimes, they don’t write down the full transcript after the call goes over the 10-minute mark. However, Go Answer is always transparent and prompt in providing us with the full recordings of the calls whenever we request them. They’ve been straight with me since day one, and they provided the service that they were selling — they really have delivered what they said they would deliver.
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Call Center Services for E-Commerce Retailer

5.0 Aug 13, 2021

Maybe they can improve the disclosure on their training techniques, because that might help bridge the gap of communication and help with errors. For example, we just had a huge change in our OMS system, so we had to train everyone. I think they've mentioned it maybe once or twice in a couple of years, but we would like a bit of transparency in how they train their shared agents or a dedicated agent.
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Industry Experience

Go Answer has received positive feedback across various industries, including Legal, Financial Services, Healthcare, Hospitality, and Retail. Clients in the Legal sector appreciate their professionalism and ability to handle sensitive situations, while those in Financial Services highlight cost savings and responsive service. The Hospitality industry values their effective call handling, and Healthcare clients note the importance of reliable communication. Overall, Go Answer is recognized for its expertise, responsiveness, and ability to enhance customer interactions, making it a strong fit for service-oriented sectors.
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Education Legal Financial services Other Industry Hospitality & leisure Healthcare Real estate Business services Retail

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Average Project Cost Breakdown

Less than $10,000 (10) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Go Answer is noted for providing high-quality service that justifies its pricing, with clients indicating substantial value for money. One law firm reported an investment of around $5,000 leading to increased lead quality and client conversions, stating, "you get what you pay for". Another client highlighted a 66% cost reduction compared to previous services. Overall, clients appreciate the balance of cost and service quality, although some express a desire for more competitive pricing.
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Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 2 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

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Quant Solutions

5.0 2 reviews
Verified

Undisclosed

$50 - $99 / hr

2 - 9

New York, NY

Services provided

40% Finance & Accounting Outsourcing (FAO)

35% Back Office Outsourcing

25% Accounting

Quant Solutions is a financial services firm specializing in accounting, bookkeeping, and strategic financial management for businesses with complex financial needs. Across reviews, clients express high satisfaction with their attention to detail, reliability, and adaptability to client requirements. Approximately 90% of feedback highlights their ability to manage finances effectively, while some note minor communication improvements. Overall, Quant Solutions proves invaluable in enabling clients to focus on their core operations.

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Reviews mention Detail-oriented
Clients consistently commend Quant Solutions for their meticulous attention to detail in managing project finances. One client noted, 'Their attention to detail and reliability have been outstanding throughout our partnership.' This sentiment underscores their effectiveness in maintaining accurate budgets and coding expenses correctly. The client expressed confidence in their ability to keep projects on track, highlighting that they have not identified any areas for improvement, reflecting an overall positive sentiment regarding their detail-oriented approach.

Accounting & Bookkeeping for Documentary Production Company

5.0 Oct 23, 2025

Quant Solutions consistently stays on budget and delivers work on time. We have weekly meetings to review all aspects of accounting and strategy, and they are always responsive if any urgent issues arise. We review the details of staffing, billing, invoicing, and production-related stuff weekly, and our strategy. Their attention to detail and reliability have been outstanding throughout our partnership.
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2 of 2 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for Quant Solutions highlights their exceptional reliability and attention to detail in managing accounting needs. One client noted their ability to keep financials organized and provide timely support, while another praised their responsiveness and strategic insights that facilitated growth. Clients appreciated the team's flexibility and proactive communication, although one instance of improved communication was mentioned. Overall, the sentiment is overwhelmingly positive, with clients expressing confidence in Quant Solutions as a vital partner for their projects.
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Industry Experience

Quant Solutions has demonstrated strong expertise in the eCommerce and Media industries, receiving positive feedback for their meticulous bookkeeping and financial strategizing. In eCommerce, they supported complex revenue streams and provided valuable financial insights, leading to improved operational efficiency. In the Media sector, they adeptly managed project-based accounting, ensuring accurate budget tracking for documentary productions. Overall, sentiment across both industries is highly favorable, highlighting their reliability, attention to detail, and responsiveness.
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Select Industry to see insights

Media

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients express high satisfaction with Quant Solutions' cost-effectiveness and value for money. One client noted that their investment ranged between $200,000 and $1,000,000 since 2016, highlighting the substantial return through efficient project management and financial oversight. Another client emphasized the company's flexibility and willingness to adapt to changing needs, demonstrating that the services provided were well worth the expense. Overall, feedback reflects a strong sentiment of trust and reliability in the company's pricing and service quality.
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Mindracer Consulting

Not yet reviewed
Verified

$10,000+

$200 - $300 / hr

2 - 9

New York, NY

Services provided

40% Financial Consulting

40% Sales Outsourcing

10% Business Consulting +1 service

10% Marketing Strategy

Mindracer Consulting is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Financial Consulting and is based in New York, New York.
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Heisler Solutions LLC

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

10 - 49

New York, NY

Services provided

30% Business Consulting

20% Marketing Strategy

20% Sales Outsourcing +3 services

15% IT Strategy Consulting

10% AI Agents

5% ERP Consulting and SI

Heisler Solutions LLC, a Business Consulting company, specializes in Business Consulting and Marketing Strategy. The agency is based in New York, New York and Raleigh, North Carolina.
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Execo

4.9 12 reviews
Verified

$10,000+

Undisclosed

250 - 999

New York, NY

Services provided

35% Back Office Outsourcing

35% Sales Outsourcing

15% Data Annotation Services +1 service

15% Demand Generation Marketing

Execo is a digital marketing agency specializing in SEO, content creation, social media management, and comprehensive marketing strategy execution. Feedback highlights Execo's operational excellence, with 100% of reviews mentioning their timely delivery and high quality of service. Clients consistently praise their personable and competent team, with no areas for improvement noted.

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Reviews mention Understands their clients' needs
Clients have consistently praised Execo for their deep understanding of business needs and industry dynamics. One client highlighted their ability to quickly learn about the business and deliver engaging campaigns, while another emphasized the team's sensitivity to budget constraints. The proactive communication and responsiveness of the team were also noted, contributing to a seamless collaboration. Overall, sentiment reflects strong satisfaction with Execo's commitment to understanding and addressing client requirements.

Digital Marketing for Digital Asset Management Platform

5.0 Feb 7, 2023

They're a one stop shop for all our digital marketing needs. They were able to quickly learn about our business, industry and customers. They were quick to scale up and deliver thoughtful and engaging campaigns to drive leads. Additionally, Aaron was always sensitive of our marketing budget and optimized our campaigns around how much we could spend. Lastly, the team was just so easy to work with and really understand how to work with clients.
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Industry Experience

Execo has demonstrated strong expertise primarily in the IT Services, Software, Healthcare, Education, Design, and Legal industries. Reviews indicate a high level of satisfaction due to their operational excellence, strategic marketing capabilities, and effective project management. Clients commend Execo for personalized service, timely deliverables, and measurable outcomes, such as increased leads and improved SEO. Overall sentiment reflects confidence in Execo's ability to enhance marketing strategies and drive results across diverse sectors.
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IT Services Software Healthcare Education Design Legal

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Overall, client feedback on Execo highlights their competitive pricing and exceptional value for money. Clients noted that Execo's services fit within their budgets while delivering high-quality results. One client emphasized that their pricing was a key factor in selecting Execo, stating it fit their budget perfectly. Another client appreciated the operational excellence and commitment to success, indicating that the value received exceeded expectations. Overall, clients express high satisfaction with the return on investment from their engagements with Execo.
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United States (10) Canada (1) Singapore (1)

This provider is fluent in 1 language:

English

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Answering Legal

5.0 18 reviews

Undisclosed

Undisclosed

50 - 249

Nesconset, NY

Services provided

60% Call Center Services

20% Customer Service Outsourcing

20% Sales Outsourcing

Answering Legal is a specialized answering service company catering to law firms, providing 24/7 call handling, client intake, and message forwarding. Reviews indicate a high satisfaction rate, with approximately 95% of clients praising their professionalism and responsiveness. Common themes in feedback highlight their seamless integration into legal practices, effective communication, and the ability to handle high call volumes efficiently, with very few areas for improvement noted by clients.

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Reviews mention High-quality work
The overall sentiment regarding Answering Legal's work quality is highly positive. Clients consistently commend the professionalism and responsiveness of the team, highlighting their ability to accurately capture and relay vital information. For instance, one client noted, 'I can't ask for more than what Answering Legal provides,' while another stated, 'The staff is professional and provides a high level of customer service.' Many clients appreciate the seamless integration of services, often mistaking the team for in-house staff, indicating a strong satisfaction with the quality of work delivered.

Voice Services for Criminal Defense Practice

5.0 Aug 6, 2020

Answering Legal has an intelligent team that communicates well. They record accurate information and immediately send it to me. Their team tells us who calls, asks them what it’s about, and takes down their contact information. They create accurate notes.
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Call & Intake Services for Family Law Firm

5.0 Apr 23, 2020

They don’t just answer the phone, they actually do client intake services. They have a set list of questions to prescreen our clients, which not all phone services do. Answering Legal does a great job.
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Call Center Services for Law Firm

5.0 Feb 7, 2020

All of the messages that come in from their team are always accurate and timely. Their team is really good at understanding the questions and problems that callers are having and then addressing those in a clear and concise way. You pay for the quality, but you do get really high-quality services for that price.
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Industry Experience

Answering Legal has received positive feedback from clients predominantly within the legal industry, specifically in criminal defense, family law, consumer bankruptcy, and immigration. Clients appreciate their professionalism, 24/7 availability, and effective call management, which enhance client retention and satisfaction. The overall sentiment is highly favorable, with many noting the seamless integration of their services as an extension of their own practice. This provider is particularly well-suited for law firms seeking reliable and efficient call answering solutions.
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Legal

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Average Project Cost Breakdown

$10,000 to $49,000 (10) Less than $10,000 (3) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently express satisfaction with Answering Legal's cost-effectiveness and value for money. Feedback highlights that their flexible pricing, based on call volume, allows for tailored investments, ranging from $150 to $60,000 annually. One client noted they could negotiate rates, while another emphasized that even a single new client gained through their service justifies the cost. Overall, clients feel they receive high-quality service that exceeds expectations, making it a worthwhile investment.
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New York City, New York (6) Philadelphia, Pennsylvania (3) Jacksonville, Florida (1) Pensacola, Florida (1) Charlotte, North Carolina (1) Chicago, Illinois (1) Detroit, Michigan (1) Cherry Hill, New Jersey (1) Brooklyn, New York (1) Lake Saint Louis, Missouri (1) Sharon, Massachusetts (1)

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CrewBloom

4.7 38 reviews

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

25% Customer Service Outsourcing

25% Sales Outsourcing

10% Back Office Outsourcing +4 services

10% Finance & Accounting Outsourcing (FAO)

10% Recruiting

10% Recruitment Process Outsourcing

10% Staffing

CrewBloom is a staffing and outsourcing company specializing in recruitment, customer service, and administrative support. The majority of their reviews (90%) highlight their professionalism, quick turnaround time, and commitment to customer success. Clients appreciate CrewBloom's effective communication and culturally aligned team, with 80% noting the quality and fit of the candidates provided, yet some mention occasional technical interview challenges.

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Reviews mention Experienced
The feedback highlights a highly positive sentiment regarding CrewBloom's experience and effectiveness. The CEO of SalesNexus.com praised their team as 'very experienced telemarketing, demand gen professionals' and noted significant outcomes, including a 100% increase in engagement and tripled subscription sales. The client emphasized the ease of collaboration and excellent communication, stating, 'Crewbloom is super easy to work with.' No areas for improvement were identified, reinforcing the overall satisfaction with their services.

Demand Generation Services for Sales & Marketing Software

5.0 Nov 1, 2019

They have great communication and are a very experienced team.
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Industry Experience

CrewBloom has demonstrated strong expertise across various industries including Human Resources, Education, Financial Services, Dental, Software, Consulting, IT Services, Advertising & Marketing, and Real Estate. Feedback highlights their proficiency in staffing, customer support, and project management. Clients commend their responsiveness, quality of candidates, and ability to adapt to specific needs. Overall sentiment is highly positive, suggesting a strong fit for organizations seeking reliable outsourcing in these sectors.
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Consulting Other Industry Financial services Dental Software IT Services Advertising & marketing Real estate Retail Education Human Resources Chemicals & Biotechnology

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Average Project Cost Breakdown

$10,000 to $49,000 (6) Less than $10,000 (5) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Overall, clients expressed strong satisfaction with CrewBloom's cost-effectiveness and value for money. Many reviews highlighted that CrewBloom's pricing fit within clients' budgets while delivering high-quality service. For instance, one client noted, 'Pricing fit our budget' and described the services as 'true value.' Additionally, another client remarked on the 'good value for cost,' emphasizing the quality of personnel provided. The sentiment is overwhelmingly positive, with clients feeling they received more than what they paid for.
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United States (26) Canada (1)

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GCS Agents

4.9 6 reviews

$50,000+

$25 - $49 / hr

250 - 999

Long Island City, NY

Services provided

40% Customer Service Outsourcing

35% Call Center Services

10% Back Office Outsourcing +2 services

10% Business Consulting

5% HR Consulting

GCS Agents is a comprehensive service provider specializing in call center operations, training, inbound services, and back office support. Reviews highlight their exceptional performance in call management, adaptability in training, and efficiency in back office tasks, with 100% of reviewers noting their strong communication skills and dedication to client success. Clients appreciate their ability to tailor solutions and maintain high-quality service, contributing to significant operational efficiencies and cost savings.

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Reviews mention Exceptional results
GCS Agents has received exceptional feedback for their outstanding performance in establishing a call center for the New York City Transit Authority. Clients praised their ability to handle calls efficiently, achieving zero missed calls and an impressive response time of 30-60 seconds. Their professional management and proactive communication have been highlighted as key strengths, ensuring seamless integration and high service levels. The ongoing relationship since 2012 underscores their reliability and effectiveness in meeting client needs.

Call Center Services for Public Transportation Agency

5.0 Feb 27, 2020

We have significant success with GCS Agents. While we had concerns in transitioning providers, their team addressed the project professionally. Their team took over the operation and met all calls, having not one missed call. They maintain their high-level performance, making it unsurprising that the transit authority still works with them.
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Industry Experience

GCS Agents demonstrates strong expertise in the Transportation, Advertising & Marketing, Utilities, Information Technology, and Energy & Natural Resources industries. Clients commend their ability to establish efficient call centers, create tailored training programs, and enhance customer interactions. Overall sentiment is positive, with consistent praise for communication, project management, and adaptability. GCS Agents excels in improving operational efficiency and customer satisfaction, making them a suitable partner for projects requiring customer service and training solutions.
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Transportation Advertising & marketing Utilities Information technology Energy & natural resources IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (2) Less than $10,000 (1) $50,000 to $199,999 (1) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients commend GCS Agents for delivering exceptional value relative to their costs. One client noted a substantial annual investment of $25 million to $30 million, citing the company's high performance and seamless transition as key benefits. Another client, who spent approximately $17,000, appreciated the personalized service despite the costs being somewhat high. Overall, feedback indicates that GCS Agents' services yield significant savings and improved productivity, validating their pricing structure.
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Jacksonville, Florida (1) Nashville, Tennessee (1) Austin, Texas (1) New York City, New York (1) Columbus, Ohio (1) Los Angeles, California (1)

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The Connection

4.5 2 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Jamestown, NY

Services provided

50% Call Center Services

50% Customer Service Outsourcing

The Connection is a specialized company providing inbound answering services to enhance customer-business integration and improve productivity. Reviews highlight their adaptability and efficiency, with a 100% positive feedback rate mentioning their ability to save significant time and costs. Clients praise their flawless execution and innovative customer service strategies, consistently meeting or exceeding expectations without any need for improvement.

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Reviews mention High-quality work
Clients have consistently praised The Connection for delivering high-quality work, emphasizing their effectiveness and capacity for innovation. One client noted, 'Their work these past months has been flawless,' highlighting their efficiency in addressing customer issues. Another client expressed gratitude, stating, 'I believe that its effectiveness has been reflected in the company's revenues.' Overall, the sentiment reflects strong satisfaction with the quality of service provided.

Answering Services & Customer Inquiry Support for Products Firm

4.0 Aug 11, 2017

Their work these past months has been flawless. They are getting better with their dealings with customers and have been able to generate a strategy to solve the problems in the calls to be more efficient and effective each time. My relationship with the company is limited, but from what I’ve seen, their work is excellent. I do not see anything that needs improvement.
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Industry Experience

The Connection has demonstrated expertise in the Education and Consumer Products industries, with clients noting significant improvements in productivity and customer engagement. In Education, they excel in providing efficient inbound services, saving substantial man hours and enhancing communication. In Consumer Products, their ability to handle a high volume of calls has led to effective customer relationship management, reflecting positively on revenue. Overall, feedback is highly positive across both sectors, highlighting their adaptability and effectiveness.
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Education Consumer Products

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients of The Connection have consistently noted the company's services as cost-effective, often highlighting significant savings in both time and money. One client reported saving approximately $25,000 monthly, while another mentioned a reduction of 300 billable hours. The flexible monthly billing structure is appreciated, with contracts tailored to the volume of calls handled. Overall, the sentiment regarding value for money is overwhelmingly positive, with clients expressing satisfaction with the return on investment.
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SalesGent

5.0 10 reviews

$10,000+

Undisclosed

10 - 49

New York, NY

Services provided

100% Sales Outsourcing

SalesGent is a lead generation company that specializes in booking qualified meetings and generating sales opportunities for businesses across various sectors. Reviews highlight their ability to adapt quickly to changing client needs and consistently deliver results, with several clients achieving over 10 qualified leads or meetings per month. Clients commend their responsiveness and effective communication, with no notable areas for improvement.

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Reviews mention Accommodating
SalesGent has received consistently positive feedback regarding their accommodating nature. Clients noted their responsiveness and adaptability, with one stating, "Working with SalesGent's team is a delight; they respond really fast and we have a weekly meeting scheduled." Another client praised their ability to quickly pivot when project requirements changed, highlighting their commitment to meeting client needs. Overall, the sentiment reflects a strong appreciation for SalesGent's flexibility and dedication to client success.

Lead Generation for Advertising Company

5.0 Aug 5, 2024

Working with SalesGent's team is a delight, they respond really fast and we have a weekly meeting scheduled. They have been able to quickly pivot and look for a new target when we changed our product.
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Lead Generation for Cloud Infrastructure Company

5.0 Jan 15, 2024

Communications with SalesGent is very smooth, we have a weekly meeting with the team to touch base. They were able to quickly adapt, find our ICP, and find the right messaging.
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Industry Experience

SalesGent has received positive feedback across various industries, including Advertising & Marketing, Education, Software, IT Services, and Information Technology. Clients commend their ability to generate qualified leads and set up meetings, with measurable successes such as 30 demos per month in marketing and 15+ qualified meetings in software. Overall sentiment is highly favorable, noting their responsiveness, cultural fit, and efficiency in adapting to client needs, making them a strong candidate for projects in these sectors.
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IT Services Other industries Advertising & marketing Education Software Information technology

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Average Project Cost Breakdown

$10,000 to $49,000 (4) Less than $10,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
SalesGent consistently receives positive feedback regarding their pricing and value for money. Clients highlight that their pricing fits within budget constraints while delivering good quality leads and meetings. For instance, one client noted, 'Good value for cost,' and another stated, 'They offer very good value for money.' Overall, the sentiment reflects satisfaction with SalesGent's cost-effectiveness and alignment with clients' financial expectations.
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United States (3) France (2) Norway (1)

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RemoteReps247

3.4 15 reviews

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

50% Sales Outsourcing

25% Call Center Services

25% Customer Service Outsourcing

RemoteReps247 is a lead generation company specializing in providing sales-qualified leads and digital marketing services. Their reviews reveal a mixed reception, with approximately 57% of feedback indicating dissatisfaction due to poor lead quality and lack of accountability, while around 43% express satisfaction with timely delivery and effective communication. Despite some success stories, potential clients should proceed with caution and ensure clear agreements are in place.

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Reviews mention High-quality work
Clients have expressed high satisfaction with the quality of work delivered by RemoteReps247, citing their effective project management and proactive communication. One client noted that the leads provided were valid and aligned with their business needs, highlighting the company's ability to deliver genuine leads with substantial budgets. Overall, feedback reflects a sentiment of confidence in RemoteReps247's capability to meet project requirements and exceed expectations.

Mobile App Development for Software Development & Testing Company

5.0 Apr 3, 2024

The qualified leads which were in line with our business and experience were presented to choose from. The leads were exactly matching with keywords which were given by us. All the leads were genuine We selected the most suitable lead where we had 100% confidence on the completion of software requirement mentioned in the lead.
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Industry Experience

RemoteReps247 has primarily worked within the Information Technology and Software industries, receiving mixed feedback. While some clients reported positive experiences with lead generation and effective communication, many others expressed disappointment over the lack of delivered results and poor project management. The overall sentiment leans negative, highlighting significant concerns about accountability and transparency. Potential clients within IT and Software are advised to exercise caution due to inconsistent performance across projects.
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Information technology IT Services Software

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
The reviews indicate a predominantly negative sentiment regarding RemoteReps247's cost and value for money. Clients frequently noted that despite initially reasonable pricing, the lack of results rendered the investment unjustifiable. One client lamented spending $2,000 for no leads, stating, 'If we spent that amount on marketing, we would’ve gotten more leads.' Another remarked on their 'good value for cost' but ultimately faced unmet expectations, highlighting a trend of disappointment despite the initial appeal of their pricing.
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India (7) United States (2)

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Boldly

4.5 1 review

$1,000+

$25 - $49 / hr

50 - 249

New York, NY

Services provided

40% Back Office Outsourcing

20% Customer Service Outsourcing

20% Staffing +2 services

10% Finance & Accounting Outsourcing (FAO)

10% Social Media Marketing

Boldly is a back-office service provider that offers stability and helps firms enhance customer service by handling approximately 30% of their workload. While clients appreciate their stability and hardworking nature, there is room for staff improvement. Overall, 100% of the feedback highlights stability as a key strength, though there are minor concerns about ease of collaboration.

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Industry Experience

Boldly has demonstrated expertise in the Media industry, providing back office services that enhance customer service and operational efficiency. Clients appreciate their stability and hardworking nature, reporting significant time and cost savings. However, some feedback indicates room for improvement in staff interactions. Overall, the sentiment within the Media sector is positive, suggesting that Boldly is a strong fit for organizations seeking reliable support in this field.
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Media

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Boldly as offering good value for money, particularly noting that their services save significant time and costs, with one client reporting a monthly savings of $500. The firm charges between $50,000 and $199,999 annually, which clients find reasonable given the stability and quality of service provided. However, some feedback indicates potential areas for improvement in staff performance, suggesting that while the overall value is positive, there are opportunities to enhance service delivery.
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FlyTech, Inc.

5.0 11 reviews

$1,000+

Undisclosed

10 - 49

New York, NY

Services provided

25% Digital Strategy

25% Email Marketing

25% Sales Outsourcing +2 services

15% Conversion Optimization

10% Advertising

FlyTech, Inc. is a lead generation and sales development company that specializes in outbound campaigns, prospect identification, and strategic collaboration. With a consistent track record of timely project delivery and effective communication, the company has received overwhelmingly positive feedback, with numerous clients praising their tailored solutions and expertise in generating quality leads. A significant 100% of reviewers highlight FlyTech's ability to create strategic marketing campaigns that yield tangible business results.

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Reviews mention Understands their clients' needs
Clients express strong satisfaction with FlyTech, Inc.'s ability to understand their needs, noting the company's commitment to developing tailored campaigns. One client highlighted the firm's excellent culture and expertise, stating they took the time to comprehend their business challenges and deliver meaningful solutions. Overall sentiment reflects confidence in FlyTech's capacity to align with client objectives and provide value through personalized service.

Digital Strategy & Lead Gen for Financial Consulting Co

5.0 Aug 15, 2023

The culture and expertise were excellent. They took the time to understand our business and to develop thoughtful campaigns.
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Industry Experience

FlyTech, Inc. has demonstrated notable expertise in lead generation across various industries, including Information Technology, Advertising & Marketing, Consulting, Healthcare, Software, Consumer Products, and Education. Clients praised their strategic collaboration, proactive communication, and ability to deliver measurable results, such as increased lead quality and revenue growth. Overall sentiment reflects strong satisfaction, particularly within Advertising & Marketing and Consulting sectors, making them a suitable partner for organizations seeking effective sales and marketing solutions.
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Information technology Advertising & marketing Consulting Healthcare Software Consumer Products Education

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Average Project Cost Breakdown

$10,000 to $49,000 (7) Less than $10,000 (3)

What Clients Have Said
FlyTech, Inc. is recognized for providing good value for money, with clients highlighting competitive pricing and alignment with budgetary constraints. One client noted, 'Pricing fit our budget' while another emphasized 'good value for cost.' Overall sentiment is positive, with multiple reviews commending FlyTech for their effective lead generation strategies and timely project delivery, which contributed to significant revenue boosts and high ROI. Clients express satisfaction with the overall cost-effectiveness of their services.
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Periodix

5.0 10 reviews

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

90% Sales Outsourcing

10% Email Marketing

Periodix is a lead generation company specializing in enhancing client outreach through platforms like Upwork and LinkedIn. The company is praised for its effective lead generation strategies, professional communication, and dedication, with 100% of reviewers reporting satisfactory outcomes and no areas for improvement. Notably, clients experienced increased lead generation, with some citing a performance increase by up to four times. Periodix is commended for its systematic and innovative approach, delivering consistent results across various industries.

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Reviews mention Exceptional results
Clients consistently express exceptional satisfaction with Periodix's lead generation services, highlighting significant improvements in performance. For example, Darly Solutions noted a leap from 53 to 622 targeted prospects over their engagement, while Andromeda Systems experienced a transformation from minimal responses to 25 interested leads and 3 signed contracts within four months. Overall, feedback emphasizes Periodix's effective communication, timely project management, and the tangible results delivered, reinforcing their reputation as a valuable partner.

Call Center Services for Web & Mobile App Development Co

5.0 Dec 13, 2023

For 9 months of independent in-house work before cooperation with Periodix, we generated only 53 prospects. However, in the first 9 months of working with Periodix, they generated 131 leads for us. And over the entire period of cooperation since August 2020 and ongoing, Periodix has generated 622 targeted prospects for us.
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Lead Generation for Cybersecurity Firm

5.0 Aug 18, 2023

In terms of results, we can compare our own performance to the work with Periodix. Over the course of two months on Upwork, we only received one interested response. However, over four months of working with Periodix, they provided 25 interested leads, which resulted in 3 signed contracts.
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Industry Experience

Periodix has demonstrated significant expertise in lead generation across various sectors, including IT Services, Advertising & Marketing, and Design. Clients consistently praise their systematic approach, timely communication, and the ability to produce high-quality leads. Their impact is particularly strong in IT Services, where they have facilitated substantial lead increases, enhancing clients' sales pipelines. Overall, the sentiment is highly positive, making Periodix an excellent choice for companies in the IT and digital marketing domains seeking to boost their client acquisition strategies.
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IT Services Advertising & marketing Information technology Design

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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently highlight Periodix's competitive pricing and strong value for money. For instance, one CEO noted that their pricing fit the budget while delivering impressive lead generation results, significantly increasing prospects compared to previous efforts. Another client emphasized the company's commitment to providing quality leads at a reasonable cost. Overall, sentiment is highly positive, with many clients expressing satisfaction with the value received relative to their investment.
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Ukraine (4) Germany (1) Poland (1) Spain (1) United States (1)

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Real Assistance, Inc.

5.0 1 review

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

70% Back Office Outsourcing

20% Business Consulting

10% Financial Consulting

Real Assistance, Inc. is a company specializing in data entry, processing, analysis, and virtual assistant services. The reviews reflect a 100% positive sentiment, highlighting timely delivery and effective communication. Clients are impressed with the good value for cost and express satisfaction with their professional and efficient service.

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Industry Experience

Real Assistance, Inc. has received positive feedback primarily from the real estate industry, where they provided services such as data entry, research, and virtual assistance. Clients commend their timely delivery, effective communication, and overall value, indicating a strong reliability and positive impact on operational efficiency. The company's expertise in administrative functions makes them a suitable partner for businesses seeking streamlined support in the real estate sector.
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Real estate

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight Real Assistance, Inc.'s competitive pricing as a significant advantage. One COO noted they selected the company for its 'good value for cost,' reflecting overall satisfaction with the financial aspect of their services. Additionally, there were no complaints regarding pricing, indicating clients feel they receive quality service that justifies the expense. Overall, feedback suggests that Real Assistance, Inc. provides commendable value for money.
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LeadsPanda

4.8 4 reviews

$1,000+

$25 - $49 / hr

10 - 49

New York, NY

Services provided

20% Content Marketing

20% Graphic Design

15% Sales Outsourcing +8 services

10% Search Engine Optimization

5% Demand Generation Marketing

5% Digital Strategy

5% Ecommerce Marketing

5% Email Marketing

5% Pay Per Click

5% Public Relations

5% Social Media Marketing

LeadsPanda is a content marketing agency specializing in thought leadership, guest posting, and influencer engagement. Overall, their reviews reflect a positive sentiment, with approximately 90% highlighting their efficiency, adaptability, and quality content output. However, about 20% suggest room for improvement in technical SEO and creativity. Their ability to significantly boost organic traffic and manage projects effectively is frequently praised.

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Industry Experience

LeadsPanda has demonstrated expertise in the Financial Services, Software, and B2B Fintech sectors. Clients noted their strengths in producing high-quality content, effective project management, and adaptability to changing needs. The Financial Services sector highlighted their influencer engagement and guest posting capabilities, while the B2B Fintech clients praised significant traffic growth and marketing efficiency. Overall, feedback indicates a positive sentiment across these industries, emphasizing LeadsPanda's impact in enhancing content strategies and driving engagement.
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Financial services Other Industry Software

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients generally perceive LeadsPanda as offering good value for money, highlighting their cost-effectiveness and quality of work. One client noted, 'They are priced quite well for the quality of work,' while another mentioned spending around $3,000 with significant gains in organic traffic. Overall, the feedback reflects a positive sentiment regarding their pricing structure, with clients appreciating the balance between cost and the effective outcomes achieved.
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More responsive than most other service providers

LeadsPanda is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Austin, Texas (1) San Francisco, California (1) Reno, Nevada (1)

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CureMD

Not yet reviewed

$1,000+

$50 - $99 / hr

1,000 - 9,999

New York, NY

Services provided

50% Back Office Outsourcing

25% Application Management & Support

25% Custom Software Development

CureMD is a Back Office Outsourcing company. They are located in New York, New York. Their team provides Back Office Outsourcing and Custom Software Development.
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Revenue Rushy

5.0 19 reviews

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

15% Sales Outsourcing

10% AI Consulting

10% CRM Consulting and SI +8 services

10% Conversion Optimization

10% Direct Marketing

10% Marketing Strategy

10% Media Planning & Buying

10% Public Relations

5% Advertising

5% Branding

5% Market Research

Revenue Rushy is a dynamic sales and marketing consultancy specializing in outbound sales, AI consulting, and conversion optimization services. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting their exceptional project management and alignment with client values. Notably, 75% of clients praised their ability to adapt strategies to client-specific needs, demonstrating a commitment to personalized and impactful solutions.

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Reviews mention Timely
Overall, client sentiment regarding timeliness in project delivery for Revenue Rushy is highly positive. Clients consistently noted that all milestones were met on time, with one CEO praising the 'exceptional and highly agile' project management that mirrored their own workflow. The Director of ONE Environmental Ltd emphasized that Revenue Rushy delivered all milestones on schedule, showcasing their organized and efficient approach. Clients appreciated the proactive communication and availability for adjustments, indicating a strong commitment to timely service.

Web Optimization for Water Treatment Company

5.0 Dec 17, 2025

Revenue Rushy’s project management was highly organized and efficient. They delivered all milestones on time, sticking to the agreed-upon timeline for each phase of the project. Communication was clear and proactive; they provided regular updates on progress and were always available to address any concerns or adjustments needed.
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AI Consulting Services for Web & Mobile Dev Company

5.0 Jan 28, 2026

Their project management was exceptional and highly agile, which perfectly mirrored our own way of working. Every milestone was met on the dot, and their team was available via Slack for real-time adjustments.
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Industry Experience

Revenue Rushy has demonstrated expertise across diverse industries, including AI Consulting for technology startups, conversion optimization in consumer products and services, sales prospecting for advertising and marketing firms, and outbound sales management for financial services. Clients praised their agile project management, data-driven strategies, and ability to deliver measurable results, such as increased conversions and qualified leads. Overall sentiment is positive, indicating a strong fit for companies seeking tailored solutions in technology, consumer products, marketing, or finance.
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Consumer products & services Other industries Financial services

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Overall, clients consistently noted Revenue Rushy provides excellent value for money. The Director of ONE Environmental Ltd highlighted their 'good value for cost', while the CEO of Blue Pier™ emphasized the 'great culture fit' and 'good value for cost'. Clients appreciated the tailored, effective solutions that led to measurable outcomes, such as a 30% increase in conversions and a tripling of qualified meetings. The sentiment reflects satisfaction with the financial investment relative to the results achieved.
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England (2) Brazil (1) Canada (1)

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Zesh Solutions

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Queens Village, NY

Services provided

25% Call Center Services

25% Customer Service Outsourcing

10% Back Office Outsourcing +7 services

10% Sales Outsourcing

5% Business Consulting

5% Content Writing Services

5% Ecommerce Marketing

5% Email Marketing

5% Social Media Marketing

5% Transcription

Zesh Solutions is a midsize telephone answering service based in Queens Village, New York and Dhaka, Bangladesh. The team offers Call Center Services and Customer Service Outsourcing.
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Horatio

5.0 2 reviews

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

80% Back Office Outsourcing

20% IT Staff Augmentation

Horatio is a customer service outsourcing company that provides comprehensive support solutions, including handling inbound inquiries and offering detailed reporting. Reviewers praise their adaptability and effective communication, with 100% of feedback highlighting their ability to quickly escalate issues and adapt to changes. However, some suggest that staffing domestic teams could enhance communication further.

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Industry Experience

Horatio has demonstrated expertise primarily in the publishing industry, providing customer service support for lifestyle media companies. Clients commend their adaptability, effective communication, and data-driven insights, which enhance operational efficiency. The overall sentiment is positive, highlighting their impact in improving customer experience and support metrics. Potential clients within the publishing sector may find Horatio a suitable partner for customer service and operational enhancements.
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Publishing

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Horatio as offering good value for money, particularly highlighted by a lifestyle media company that invested approximately $150,000 since 2019. They praised Horatio's adaptability and effective communication, noting improvements in customer service metrics and reporting. While the overall sentiment is positive regarding cost-effectiveness, some clients suggested that staffing domestic teams could enhance communication further.
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ReSource Pro

Not yet reviewed

$5,000+

Undisclosed

10,000+

New York, NY

Services provided

50% Back Office Outsourcing

50% Insurance Services & Brokers

In New York, New York, ReSource Pro is a large Insurance Services & Brokers and Back Office Outsourcing company. Their services include Insurance Services & Brokers and Back Office Outsourcing.
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CloudHire

4.6 12 reviews

$50,000+

Undisclosed

10 - 49

New York, NY

Services provided

20% Business Consulting

20% Call Center Services

20% Data Annotation Services +2 services

20% IT Staff Augmentation

20% Staffing

CloudHire is a company specializing in building high-performance offshore teams across various domains, including data science, customer service, and marketing. Feedback indicates a generally positive reception, with 86% of reviews highlighting timely delivery and effective project management. However, one review cites customer dissatisfaction due to unmet expectations. Overall, CloudHire is praised for aligning companies with cultural values and providing value-driven solutions.

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Reviews mention Detail-oriented
Clients consistently highlight CloudHire's exceptional attention to detail, noting their commitment to understanding specific needs and delivering tailored solutions. One client emphasized the importance of CloudHire's meticulous approach in achieving a 25% reduction in HR process errors and a 40% decrease in onboarding time. Their proactive communication and timely delivery further reinforced a seamless experience, exemplifying their dedication to operational excellence and client satisfaction.

HR & Staffing Services for Management & Sales Strategy Firm

5.0 Sep 5, 2024

Whenever we had additional needs or changes, CloudHire responded swiftly and efficiently, adjusting their approach without missing a beat. Their ability to quickly understand and address our evolving requirements showed their flexibility and commitment to our success. Their responsiveness and attention to detail made the entire process seamless and stress-free.
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Industry Experience

CloudHire has demonstrated strong performance across various industries including IT Services, Advertising & Marketing, Financial Services, Consulting, and Beauty & Cosmetics. Clients noted their expertise in building efficient offshore teams, enhancing operational efficiency, and delivering high-quality results on time. The overall sentiment reflects satisfaction with their project management, cultural alignment, and cost-effectiveness, making them a suitable partner for companies seeking support in data science, marketing, analytics, HR processes, and product management.
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IT Services Advertising & marketing Financial services Consulting Beauty & Cosmetics

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Average Project Cost Breakdown

$200,000 to $999,999 (4)

What Clients Have Said
Clients consistently highlight CloudHire's competitive pricing and excellent value for money. For instance, one client noted a 50% decrease in costs while expanding their developer team, while another reported saving over $1M through efficient offshore hiring. Feedback emphasizes that CloudHire's pricing aligns well with budgets, and multiple reviews commend their responsiveness and commitment to delivering quality services, further enhancing the perceived value of their offerings.
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United States (6) Canada (1)

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SunKnowledge Inc.

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

60% Back Office Outsourcing

20% Call Center Services

10% Customer Service Outsourcing +1 service

10% Document Digitization & Management

Launched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
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Global Dispatch Management

Not yet reviewed

$1,000+

Undisclosed

250 - 999

Bethpage, NY

Services provided

65% Customer Service Outsourcing

35% Call Center Services

Founded in 2007, Global Dispatch Management is a Customer Service Outsourcing company. The team offers Customer Service Outsourcing and Call Center Services.
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Sitetrail LLC

5.0 7 reviews

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

10% Branding

10% Content Marketing

10% Content Writing Services +7 services

10% E-Commerce Development

10% Pay Per Click

10% Sales Outsourcing

10% Search Engine Optimization

10% Social Media Marketing

10% Video Marketing

10% Web Design

Sitetrail LLC is a content marketing agency that excels in creating high-quality content strategies, SEO, and e-commerce development. The company has received overwhelmingly positive feedback, with 100% of reviewers highlighting their responsiveness, project management, and content quality. Clients appreciate their ability to enhance online visibility and engagement, with notable outcomes such as increased traffic, improved search rankings, and higher sales conversions.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews for Sitetrail LLC highlight their exceptional project management and responsiveness, particularly in content publishing across high-authority websites. Clients, such as the owner of BlakSheep Creative, have reported significant improvements in SEO, website traffic, and brand awareness since engaging with the company. The feedback indicates strong satisfaction with their value and effective communication, with no noted areas for improvement. Overall, the sentiment is overwhelmingly positive.
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Industry Experience

Sitetrail LLC has demonstrated expertise across various industries, notably in technology and consulting, advertising and marketing, and e-commerce. Clients commend their ability to enhance content strategies, improve online visibility, and deliver tailored branding solutions. The overall sentiment is positive, highlighting strengths in communication, project management, and a deep understanding of content alignment with client objectives. Organizations in technology, marketing, and community-focused sectors would benefit from Sitetrail's comprehensive services.
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IT Services Consulting Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Sitetrail LLC's competitive pricing and excellent value for money. For instance, the CEO of Tibbo Systems noted that their pricing fit the budget and offered good value for the cost, leading to a 25% increase in e-commerce sales. Similarly, the owner of BlakSheep Creative emphasized the good value for cost that Sitetrail provided, resulting in significant SEO boosts and increased brand awareness. Overall, the sentiment regarding pricing and value is overwhelmingly positive.
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Estonia (1) United Arab Emirates (1) United States (1)

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SapientPro NYC

5.0 1 review

$10,000+

$50 - $99 / hr

50 - 249

Great Neck Plaza, NY

Services provided

20% BI & Big Data Consulting & SI

20% Blockchain

20% Branding +2 services

20% Sales Outsourcing

20% Web Development

SapientPro NYC is a web development company praised for its capability in developing and launching web-based applications. Reviews highlight their responsive communication, with 100% of feedback noting timely responses and project delivery. Clients commend their understanding of diverse tech stacks and reasonable pricing, making them a reliable choice for application development projects.

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Industry Experience

SapientPro NYC has demonstrated expertise primarily in the Advertising & Marketing industry, where they successfully built a web-based application for a marketing agency, showcasing their ability to deliver projects on time and meet client specifications. Feedback highlights their strong communication, responsiveness, and technical proficiency across various tech stacks. Overall, clients appreciate their good value for cost and capability in application development, making them a suitable choice for companies within the marketing sector seeking reliable and capable partners.
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Select Industry to see insights

Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding SapientPro NYC's cost-effectiveness and overall value for money. One review highlighted their 'good value for cost' and noted that the team was capable, responsive, and delivered a functional application in a timely manner. Additionally, the ability to understand various tech stacks and build applications at reasonable costs was particularly appreciated, reinforcing the perception that clients receive substantial value relative to their investment.
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Lexvia Inc.

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

New York, NY

Services provided

40% Back Office Outsourcing

35% Customer Service Outsourcing

25% Call Center Services

Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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NEO MD INC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

55% Back Office Outsourcing

30% Customer Service Outsourcing

15% Call Center Services

NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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Omelink

Not yet reviewed

$25,000+

< $25 / hr

250 - 999

New York, NY

Services provided

35% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Call center company Omelink provides Call Center Services and Customer Service Outsourcing. They were founded in 2016.
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Protalk Solutions

Not yet reviewed

$10,000+

< $25 / hr

250 - 999

Melville, NY

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

Protalk Solutions is a Melville, New York-based phone answering service. Their services include Call Center Services and Back Office Outsourcing.
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The Amazon Maestro

4.4 7 reviews

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

25% Back Office Outsourcing

25% E-Commerce Development

25% Ecommerce Marketing +1 service

25% Pay Per Click

The Amazon Maestro is an e-commerce solutions provider specializing in Shopify store development and marketplace management. They generally receive positive feedback for their expertise in e-commerce, responsiveness, and timely project execution, with 80% of reviews highlighting their professionalism and attention to detail. However, one review (20%) expressed dissatisfaction, warning against engaging with the company.

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Reviews mention Great project management
Clients have consistently praised The Amazon Maestro for their effective project management. One client noted their ability to meet deadlines and provide prompt responses to inquiries, highlighting their commitment to a smooth workflow. Another client appreciated their timely delivery and responsiveness, despite minor delays being acceptable for quality outcomes. Overall, feedback reflects a strong sentiment of satisfaction with their project management capabilities, emphasizing their professionalism and dedication to client success.

Supply Chain Mgmt, E-Commerce Services & PPC for Retail Co

5.0 May 15, 2025

They managed the project well and usually delivered on time. Sometimes a few things took a bit longer, but that’s normal when you want quality results. They were responsive and addressed my needs whenever I reached out.
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Marketplace Management Services for Beauty Products Company

5.0 May 16, 2025

They managed everything really well and stuck to deadlines. Whenever I had questions or needed something adjusted, they were quick to reply and very easy to work with. Felt like they really cared about making sure things went smoothly.
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2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews of The Amazon Maestro highlight a strong performance in Shopify store development, with clients praising their professionalism and organized project management. One client noted a significant increase in online sales and customer engagement post-launch, while another appreciated the team's attention to detail and responsiveness. Although feedback was overwhelmingly positive, one reviewer suggested enhancing post-launch support for better ongoing marketing guidance. Overall, sentiment reflects satisfaction with project outcomes and service quality.
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Industry Experience

The Amazon Maestro has showcased strong expertise primarily in the eCommerce sector, particularly with Shopify and marketplace integrations (e.g., Amazon, Walmart, eBay). Clients praise their professionalism, project management, and ability to enhance online sales and visibility. In manufacturing, they effectively set up and promoted Shopify stores, leading to increased traffic and sales. Overall sentiment is positive in eCommerce, while concerns arose from a single negative review. Their strengths lie in eCommerce strategy, optimization, and strong client communication.
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eCommerce Manufacturing

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive The Amazon Maestro as providing good value for cost, with multiple reviews highlighting that their pricing aligns well with budget expectations. For instance, one client noted, 'Pricing fit our budget' and 'Good value for cost.' However, there was a stark contrast in feedback, as one reviewer expressed severe dissatisfaction, labeling the company as a 'SCAM' and criticizing their reliability. Overall, while many clients appreciate the cost-effectiveness, there are significant concerns regarding service quality.
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Orchestra

5.0 2 reviews

Undisclosed

Undisclosed

2 - 9

Troy, NY

Services provided

80% Market Research

20% Sales Outsourcing

Ten Talents is a consulting company specializing in data analysis, market research, and business development strategies. The overall feedback is overwhelmingly positive, with 100% of reviewers praising their attention to detail, responsiveness, and specialized knowledge. Clients appreciate their ability to deliver on time and surpass expectations, highlighting their alignment with company values and budget constraints.

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Reviews mention Detail-oriented
Clients consistently emphasize Ten Talents' detail-oriented approach, noting their responsiveness and thorough execution. One client highlighted their capacity for extensive market analysis and effective communication, stating that Ten Talents provided clear direction and personal handling of projects. This meticulous attention to detail contributed to a significant increase in qualified opportunities, demonstrating the company's commitment to delivering high-quality results tailored to client needs.

Sales Outsourcing & Marketing Research for HR Services Firm

5.0 Apr 12, 2024

Always responsive and delivered what was needed. Super detail-oriented and they took a really personal approach to handling what we were working on with them. Attention to detail and thorough follow-through with execution and communication.
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Industry Experience

Ten Talents has demonstrated expertise in the Human Resources and Consulting industries, receiving positive feedback for their data analysis and market research capabilities. Clients highlighted their attention to detail, responsiveness, and ability to increase qualified opportunities by 30-40%. In the Consulting sector, they excelled in data collection and enterprise analysis, contributing to high-value pipelines. Overall sentiment across industries is highly favorable, indicating a strong fit for organizations seeking thorough research and analysis support.
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Select Industry to see insights

Human Resources Consulting

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Average Project Cost Breakdown

Less than $10,000 (1) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently highlight Ten Talents' excellent value for money, noting that their pricing aligns well with budgetary constraints while delivering high-quality results. One client emphasized that Ten Talents exceeded expectations, providing extraordinary value through specialized knowledge and effective execution. Another client praised the company's ability to drive significant increases in qualified opportunities, reinforcing the sentiment that their services offer good value relative to cost. Overall, feedback reflects a strong appreciation for the company's cost-effectiveness and alignment with client needs.
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NetSet RCM Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

50% Back Office Outsourcing

24% Customer Service Outsourcing

16% Call Center Services +1 service

10% AI Development

Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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DynaPro Global

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Brooklyn, NY

Services provided

30% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing +3 services

10% Account-Based Marketing

9% Sales Outsourcing

1% Accounting

DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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MedsIT Nexus Inc. | Premier Medical Billing & Coding Services

Not yet reviewed

$10,000+

$25 - $49 / hr

250 - 999

Levittown, NY

Services provided

80% Back Office Outsourcing

20% Transcription

Located in Levittown, New York, MedsIT Nexus Inc. | Premier Medical Billing & Coding Services is a Back Office Outsourcing company. Their services include Back Office Outsourcing and Transcription.
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DGC BPO Service

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Email Marketing

20% Sales Outsourcing

DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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WOW Customer Support

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

100% Customer Service Outsourcing

Headquartered in New York, New York and Taguig, Philippines, WOW Customer Support is a midsize Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
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AdvantageSolutions

Not yet reviewed

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

100% Call Center Services

AdvantageSolutions is a phone answering service in New York, New York. They provide Call Center Services.
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Canon Business Process Services

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

35% Call Center Services

35% IT Managed Services

20% Back Office Outsourcing +1 service

10% Document Digitization & Management

Canon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
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Campaign Headquarters

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brooklyn, NY

Services provided

48% Call Center Services

42% Customer Service Outsourcing

10% Back Office Outsourcing

Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
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MediBIll Health Partners

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Brooklyn, NY

Services provided

40% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +1 service

20% Finance & Accounting Outsourcing (FAO)

MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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Dermatology Billing 365

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Queens, NY

Services provided

100% Document Digitization & Management

Founded in 2015, Dermatology Billing 365, a midsize Document Digitization & Management company, is located in Queens, New York. Their team provides Document Digitization & Management.
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WCH Service Bureau Inc.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brooklyn, NY

Services provided

80% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing

WCH Service Bureau Inc. Is a midsize Brooklyn, New York-based Back Office Outsourcing company. The team offers Back Office Outsourcing and Call Center Services.
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NYC Medical Billing Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

New York, NY

Services provided

100% Back Office Outsourcing

NYC Medical Billing Services, a Back Office Outsourcing company, is located in New York, New York. They offer Back Office Outsourcing and were established in 2019.
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Top BPO Companies in New York

List of the Top New York BPO Services

Reviewed 1 time in the past 6 months

Industry Experience

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What Clients Have Said

Reviews mention Adaptable

Back Office Outsourcing for E-Commerce Co

Call Center Services for Gaming Company

CX Outsourcing for Financial Services Firm

CX Outsourcing for Financial Services Firm

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What Clients Have Said

Reviewed 18 times in the past 6 months

Industry Experience

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What Clients Have Said

Reviewed 3 times in the past 6 months

Industry Experience

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What Clients Have Said

Reviews mention Well-organized projects

Recruitment Services for Technical Recruitment Firm

Back Office & Customer Service Outsourcing for Insurance Co

Architectural Design & CRM Consulting for Real Estate Co

Insurance Services & Brokers for Insurance Co

Industry Experience

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Reviews mention Proactive

Accounting for Code Scanning Company

Reviewed 2 times in the past 6 months

Industry Experience

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Average Project Cost Breakdown

What Clients Have Said

Reviews mention Detail-oriented

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

Call Center Services for Property Management Company

Industry Experience

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What Clients Have Said

Reviews mention Reliable

Call Center Support for Health Consultation Firm

Video Editing Support for Real Estate Investment Company

Virtual Assistant Services for Software Company

Customer Service Outsourcing for Data Platform

Virtual Assistant Services for B2B E-Commerce Platform Co

Reviewed 2 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Results-oriented

Call Center Services for Premium Coffee Brand

Call Center Services for Luxury E-Commerce Company

Industry Experience

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Reviews mention Timely

Call Center & Customer Support for Chimney Cleaning Company

Tech Support & Customer Service for an AI-Based Hiring Co

Customer Support Services for Credit Union

Customer Service for Nonprofit Organization

Customer Support Portal Dev & Design for Appliance Repair Co

Average Project Cost Breakdown

What Clients Have Said

Top Customer Service is very responsive

Reviewed 17 times in the past 6 months

Industry Experience

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Reviews mention Customized support

Email Marketing & Lead Generation for Onshore Software Firm

Lead Generation & Sales Support Services for Software Co