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Top BPO Companies in Reading

Ratings Updated: July 15, 2026
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175 Companies

Country: United States
State: Pennsylvania
City: Reading

List of the Top Reading BPO Services

  • Featured

    What are Featured Providers?

    Unity Communications Logotype

    Unity Communications

    4.9 44 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Reading, United States

    Services provided

    25% Back Office Outsourcing
    20% Employer of Record (EOR) Services
    15% Customer Service Outsourcing +4 services
    10% Call Center Services
    10% HR Outsourcing
    10% Recruitment Process Outsourcing
    10% Sales Outsourcing

    Unity Communications is a business process outsourcing company specializing in customer service, clerical support, and data management. Across reviews, they are commended for effective project management, timely delivery, and strong communication, with over 80% of clients highlighting their professionalism and cultural alignment. Some areas for improvement include refining candidate searches and improving handoff processes, though overall, client satisfaction remains high.

    See all 44 projects

    Reviews mention Reasonable pricing

    Clients have expressed satisfaction with Unity Communications' reasonable pricing, noting it as a key factor in their selection process. One client highlighted that the pricing fit their budget and provided great value for the cost, contributing to a seamless partnership. Overall, the sentiment regarding pricing is positive, with clients appreciating the fair rates and the peace of mind associated with the quality of service received.
    • Data Analysis & Management for B2B SaaS Company
      5.0 Feb 25, 2025

      Unity has been extremely good at communicating throughout the entire process. Pricing is fair and there is peace of mind knowing their hires are being taken care of which in turn leads to a good culture fit within our company.

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    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback for Unity Communications highlights their strong organizational skills and commitment to client satisfaction. One client noted their effective handling of clerical tasks, maintaining consistent collections despite staff changes. The team is praised for their respectful communication and engagement, contributing to a positive working relationship. Although initial attendance issues arose, Unity swiftly implemented a successful incentive plan, achieving a remarkable 99.59% attendance rate. Overall, clients express high satisfaction with Unity's performance and support.
    Read 1 Recent Review

    Average Project Cost Breakdown

    $10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

    What Clients Have Said

    Unity Communications is frequently praised for providing excellent value for money, with clients noting that their pricing fits within budgets while delivering high-quality services. For instance, one client highlighted that Unity's services were 'better than anything I’ve found in Canada' for a fraction of the cost. Overall sentiment indicates satisfaction with the cost-effectiveness and quality of service, with many clients expressing that they received more than what they paid for, reinforcing the perception of strong value.
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    United States (34) Australia (1) Canada (1) Ireland (1)
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    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Reading, United States

    Services provided

    25% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

    See all 28 projects

    Reviews mention Innovative

    Clients have praised Hugo Inc. for its innovative approach to developing software solutions that enhance operational efficiency. One client highlighted Hugo's unique commitment to building high-performance remote support teams in black communities, which fosters a nuanced and unbiased customer support experience. Their strategic, data-driven methodologies and dedication to social impact were noted as standout features, contributing to measurable success, such as a 30% increase in website traffic and a 25% rise in qualified leads.
    • Digital Marketing, SMM & SEO for Software Solutions Company
      5.0 Dec 8, 2023

      What stood out most about Hugo was their unique commitment to building high-performance remote client support teams in black communities, fostering a more nuanced and less biased approach to customer support, marketplace operations, and content moderation. This distinctive focus on social impact, coupled with their dedication to excellence, was particularly impressive. Hugo's 10,000 hours of expertise showcased their dedication to perfecting their craft, and their strategic workforce distribution across English, French, and Portuguese Africa highlighted a commitment to global inclusivity. The company's unwavering dedication to doing good work and making a positive impact in diverse communities made them stand out in the industry. Their holistic approach, combining business goals with a commitment to social responsibility, showcased a unique blend of innovation, purpose, and effectiveness that set Hugo apart from other companies in the field.

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    Industry Experience

    Hugo Inc. has garnered positive feedback across various industries, particularly in Financial Services, eCommerce, and Gaming. Clients highlight their expertise in customer support, operational efficiency, and integration capabilities. In Financial Services, they have improved customer satisfaction and reduced churn through proactive management. The eCommerce sector praises their back-office support and supplier vetting, while Gaming clients commend their community management and content development. Overall, Hugo Inc. is well-suited for businesses seeking effective customer engagement and operational optimization.

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    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Hugo Inc. has received positive feedback regarding their overall cost and value for money. Clients frequently highlighted 'good value for cost' and 'great culture fit' as key reasons for choosing Hugo over competitors. Specific instances include a financial services CMO noting that Hugo's services significantly increased revenue while reducing integration times. Additionally, clients appreciated the efficiency and flexibility of Hugo’s teams, emphasizing that their services allowed for substantial cost reductions and improved operational capabilities.
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    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

    This provider is fluent in 54 languages:

    • Mandarin
    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Javanese
    • Korean
    View all languages

    This provider is available in 38 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones
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    TDCX Logotype

    TDCX

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    Serves Reading, United States

    Services provided

    50% Customer Service Outsourcing
    20% Sales Outsourcing
    10% Business Consulting +2 services
    10% Call Center Services
    10% Content Moderation Services

    TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

    See all 12 projects

    Reviews mention Open to feedback

    The feedback regarding TDCX's openness to feedback is notably positive. Clients appreciate their flexibility and willingness to accommodate requests based on evolving business needs. One client highlighted the dedication of the team to improvements and their collaborative spirit, stating that the Operations manager is particularly receptive to ideas. Overall, TDCX is viewed as a partner invested in long-term growth rather than short-term gains, fostering an environment of alignment and trust.
    • BPO Services for E-Commerce Company
      5.0 Mar 31, 2022

      The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. I love how they see themselves as being part of another company's journey rather than focusing on short-term gain. As such, they are very accommodating and open to changes and revisions which is very important for a startup.

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    Industry Experience

    TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.

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    Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

    Average Project Cost Breakdown

    $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

    What Clients Have Said

    Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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    Singapore (7) Germany (1) Spain (1) United States (1)

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
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  • Specialty Answering Service Logotype

    4.7 50 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    10 - 49
    King of Prussia, PA

    Services provided

    50% Call Center Services
    20% Customer Service Outsourcing
    15% Back Office Outsourcing +1 service
    15% Sales Outsourcing

    Specialty Answering Service is a call handling and customer service provider offering services such as call answering, lead gathering, and after-hours support. The company is praised for its responsive customer service, with about 88% of reviews highlighting their ability to deliver services efficiently and on time. Although there are occasional concerns about communication skills, the overall feedback indicates that they offer significant value for cost and reliable service.

    See all 50 projects

    Reviews mention Easy to reach

    Clients consistently express positive sentiment regarding the accessibility of Specialty Answering Service. Feedback highlights that communication is 'great' and any necessary adjustments to contacts or scripts are executed 'easily and immediate.' One client specifically noted their 'response' as impressive, indicating a high level of satisfaction with the company's availability and responsiveness. Overall, the sentiment surrounding the ease of reaching the service provider is very favorable.
    • Call Center Services for Insurance Company
      5.0 Jul 12, 2023

      I am continually impressed with the courteousness of the operators, the ease of getting my questions answered, and the flexibility that the SAS admin portal gives me. Any issues I've encountered have been easily addressed by tweaking the call scripts to make sure the operators know what to say. I love that our account rep Mollie checks in with me here and there to make sure I'm up-to-date on all the features in the portal.

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    1 of 1 reviews is 5 stars
    Less than $10,000 avg. project cost

    Reviewed 1 time in the past 6 months

    In recent reviews, clients have highlighted Specialty Answering Service's responsiveness and effective project management. A construction company reported a positive overall impact on operations, noting the handling of approximately 20 calls weekly. However, concerns were raised regarding variability in the quality of staff, which sometimes detracted from the caller experience. Overall, the sentiment is favorable, with clients appreciating the value for cost despite some areas for improvement in communication skills.
    Read 1 Recent Review

    Industry Experience

    Specialty Answering Service has demonstrated expertise across various sectors, including real estate, automotive, financial services, and healthcare. Clients consistently praise their responsiveness, project management, and call-handling efficiency, highlighting positive impacts on operational flow and customer engagement. While feedback is overwhelmingly positive, some clients noted areas for improvement in call quality and staff communication. Overall, Specialty Answering Service is a strong candidate for businesses requiring reliable and scalable call management solutions.

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    Consumer Products Automotive Consumer products & services Financial services Healthcare Telecommunications Chemicals & Biotechnology Transportation Advertising & marketing Information technology IT Services Arts, entertainment & music Business services Manufacturing Legal Other industries Real estate Hospitality & leisure Utilities Other Industry

    Review Rating from Clients

    4.3/5.0

    Quality

    4.5

    Schedule

    4.3

    Cost

    4.0

    Willing to Refer

    3.8

    Reviewers in the area commend SAS for their flexible, user-friendly platforms and attentive customer service. They value the company's ability to handle complex call scripts and provide consistent, high-quality support for small businesses and medical practices.
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  • SupportYourApp Logotype

    4.8 87 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Services provided

    30% Call Center Services
    30% Customer Service Outsourcing
    20% AI Agents +2 services
    15% Back Office Outsourcing
    5% Data Annotation Services

    SupportYourApp is a customer support and service outsourcing company offering services such as tech support, HR solutions, and frontline customer care. Feedback from their clients is predominantly positive, with approximately 90% of reviews highlighting their reliability, flexibility, and strong communication. However, one notable review indicates dissatisfaction with ownership and accountability. Overall, SupportYourApp is praised for its adaptability and efficiency in handling diverse client needs.

    See all 87 projects
    7 of 11 reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Reviewed 11 times in the past 6 months

    In the last six months, SupportYourApp has received positive feedback for its flexibility, responsiveness, and effective project management. Clients praised the team's ability to integrate seamlessly, improve operational efficiency, and deliver timely results. For instance, one client highlighted that SupportYourApp significantly increased their frontline support capacity, while another noted their proactive communication and commitment to quality. However, one review pointed out a lack of ownership and accountability in service delivery, indicating room for improvement in some areas.
    Read 11 Recent Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

    What Clients Have Said

    SupportYourApp is often praised for its competitive pricing and overall value for money, with clients noting that their budget aligns well with the services provided. For instance, one client highlighted that the pricing fit their budget and appreciated the good value for cost. Overall sentiment is positive, with multiple clients expressing satisfaction with the cost-effectiveness and quality of service, although there were some isolated complaints regarding management and performance consistency.
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    View projects from:

    United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

    This provider is fluent in 31 languages:

    • English
    • Spanish
    • Arabic
    • Bengali
    • Hindi
    • Russian
    • Portuguese
    • Japanese
    • German
    • Korean
    • French
    • Turkish
    View all languages

    This provider is available in 33 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • Japan Standard Time (JST)
    View all time zones

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    4.5

    Willing to Refer

    5.0

    Local clients highlight SupportYourApp's expertise in scalable customer support solutions, from email management to knowledge base creation. They value the team's dedication, proactive approach, and consistent delivery of high-quality, personalized service.
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  • SalesRoads Logotype

    4.9 66 reviews
    Premier Verified
    $5,000+
    Undisclosed
    50 - 249
    Philadelphia, PA

    Services provided

    80% Sales Outsourcing
    10% Call Center Services
    10% Email Marketing

    SalesRoads is a sales development and lead generation company specializing in deploying SDRs to build sales pipelines and book appointments. Across numerous reviews, SalesRoads is praised for its responsive project management, with a 100% positive feedback rate regarding timeliness and adaptability. Clients commend their ability to exceed initial targets, with many noting their impressive contact and trial rates, as well as their commitment to understanding client success metrics.

    See all 66 projects

    Reviews mention Exceptional results

    SalesRoads has consistently delivered exceptional results, as highlighted by multiple clients. One CEO noted their lead generation process, stating, "SalesRoads has an amazingly organized process to help you generate the leads you need." Another client emphasized exceeding a 100% ROI, calling SalesRoads a "strategic partner" rather than a vendor. Additionally, a former client reported that profits nearly tripled due to the leads generated, affirming SalesRoads' effectiveness in driving sales growth.
    • Lead Generation for Data Backup Company
      5.0 Oct 24, 2018

      The profits from our partnership was nearly three times more than their price. They brought in so many leads that we had to hire more people to close the deals.

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    • B2B Appointment Setting for Healthcare Company
      4.5 Oct 22, 2020

      We were not staffed to deliver this type of service. Salesroads provided us a dedicated internal outbound lead generation and created warm leads that the existing sales team was not skilled in developing. They provided leads we otherwise would not have had in our pipeline that resulted in increased sales volume.

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    1 of 1 reviews is 5 stars
    $50,000 – $199,999 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent client feedback on SalesRoads highlights their exceptional performance in lead generation, achieving contact and trial rates exceeding targets by 150% to 200%. Clients commend their responsiveness and proactive communication, with regular weekly meetings fostering collaboration. One client noted their impressive adaptability, incorporating feedback into discussions to refine strategies. Overall, sentiment is highly positive, with no significant areas for improvement identified by clients in the last six months.
    Read 1 Recent Review

    Philadelphia, PA

    1835 Market Street
    Philadelphia, PA 19103

    50 - 75

    856-240-8100

    See All Locations (3)

    Review Rating from Clients

    4.8/5.0

    Quality

    4.8

    Schedule

    4.8

    Cost

    4.6

    Willing to Refer

    4.9

    Local businesses highlight SalesRoads' ability to manage intricate sales pipelines, deliver measurable growth, and provide detailed project management. Reviewers value their strategic approach, responsiveness, and the high-quality, qualified leads they generate for various sectors.
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  • Top Virtual Assistant Logotype

    5.0 72 reviews
    Premier Verified
    $1,000+
    Undisclosed
    50 - 249
    Philadelphia, PA

    Services provided

    30% Back Office Outsourcing
    30% Content Writing Services
    10% Accounting +3 services
    10% Call Center Services
    10% Search Engine Optimization
    10% Social Media Marketing

    Top Virtual Assistant is a premier service provider offering comprehensive virtual assistant solutions, such as handling customer inquiries, managing schedules, and supporting administrative tasks. Reviews reflect a 100% positive feedback rate, highlighting their professionalism, reliability, and efficiency. Clients commend their ability to improve organizational efficiency and enhance customer communication, with over 75% noting significant improvements in operational workflows and response times.

    See all 72 projects

    Reviews mention Easy to work with

    Clients consistently express satisfaction with Top Virtual Assistant, highlighting their professionalism and responsiveness. One client noted, "They were professional, responsive, and easy to work with every step of the way," while another emphasized their availability and consistent support. The overall sentiment reflects that the team effectively adapts to client needs and significantly improves operational efficiency, making them a reliable partner for various administrative tasks.
    • Back Office & Call Center Services for Real Estate Company
      5.0 Aug 5, 2025

      The team has saved us a lot of time. If they weren’t there, I’d be sitting in the office and on the portal. They’ve made our lives easier and saved us a lot of time and money. Top Virtual Assistant is always available and consistently works for us.

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    • Administrative Support for Construction Company
      5.0 Dec 19, 2025

      Communication was clear and consistent. The Top Virtual Assistant team delivered work on time, asked questions when needed, and adapted to our workflow. They were professional, responsive, and easy to work with every step of the way.

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    Average Project Cost Breakdown

    $10,000 to $49,000 (21) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.
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    United States (14) Canada (7) Australia (1) England (1)

    This provider is available in 37 time zones:

    • Colombia Time (COT)
    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Gulf Standard Time (GST)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    View all time zones

    Philadelphia, PA

    1700 Market Street
    Philadelphia, PA 19103

    10 - 15

    See All Locations (7)
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  • Superhuman Prospecting Logotype

    5.0 46 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Norristown, PA

    Services provided

    50% Call Center Services
    50% Sales Outsourcing

    Superhuman Prospecting is a lead generation and appointment-setting company specializing in cold calling and sales development solutions. Reviews consistently highlight their professionalism, adaptability, and effective project management, with 100% of reviewers praising their responsiveness and ability to deliver results on time. Their services have resulted in increased appointments and lead generation, with noticeable improvements in sales pipelines for various clients.

    See all 46 projects

    Reviews mention High-quality work

    Superhuman Prospecting has received overwhelmingly positive feedback regarding the high quality of their work. Clients consistently commend the professionalism, responsiveness, and skill of their team. For instance, one client noted they exceeded expectations by providing high-quality leads and meeting call activity goals. Another client highlighted their impressive conversion rates and the ability to research and deliver quality leads. Overall, clients express satisfaction with the outcomes, indicating Superhuman Prospecting's effectiveness in delivering valuable results.
    • Call Center Services for IT Company
      5.0 Mar 5, 2024

      Registrations. Delivered above the metrics promised - high results.

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    • Call Center Services for Logistics Brokerage
      5.0 Apr 10, 2023

      I am thrilled with the results SHP has delivered. The quality of their SDR's is high. They met the call activity metrics we strived for, but their conversion on those call activities has been outstanding.

      Read Full Review
    • Lead Generation for Sports Scheduling Software
      5.0 Mar 4, 2021

      I’ve been really happy with the results they produce. We worked with a previous vendor who was only getting one lead a week, but now, we’re getting at least 10–15 leads a month.

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    • Lead Generation for Media Service Provider
      5.0 Jan 25, 2021

      I was impressed by how much their process actually got us leads and how, once everything was in place, automatic the scheduling of these customer calls became.

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    • Cold Call Voice Services for CBD Retailer
      5.0 Sep 8, 2020

      They were very thorough and they were effective. Their conversion rates were great, and that’s what I’m looking for.

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    6 of 6 reviews are 5 stars
    Less than $10,000 avg. project cost

    Reviewed 6 times in the past 6 months

    In the past six months, Superhuman Prospecting has received positive feedback for their effective cold calling and lead generation services. Clients noted the team's responsiveness and adaptability, with one client highlighting the generation of over 50 leads from 3,600 calls. Additionally, their project management was praised for timely delivery and clear communication. Overall, clients expressed satisfaction with the value provided and reported measurable success in securing appointments and leads, with no significant areas for improvement identified.
    Read 6 Recent Reviews

    Average Project Cost Breakdown

    Less than $10,000 (30) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently report that Superhuman Prospecting offers excellent value for money, with many stating that their pricing fits within budget constraints while delivering substantial results. For instance, one client noted that Superhuman Prospecting's pricing was 'good value for cost,' while another highlighted their ability to generate leads and appointments, significantly increasing their monthly metrics. Overall, sentiment regarding the company's cost-effectiveness is overwhelmingly positive, with clients appreciating the responsiveness and professionalism of the team.
    Read All Reviews

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    4.5

    Willing to Refer

    5.0

    Local clients emphasize Superhuman Prospecting's expertise in B2B outreach, with successful project management and detailed data delivery. They value the company's responsiveness, insightful onboarding, and capacity to adapt workflows to meet specific client needs.
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  • KPInterface, Inc. Logotype

    4.9 4 reviews
    $1,000+
    $100 - $149 / hr
    10 - 49
    Royersford, PA

    Services provided

    30% IT Managed Services
    25% Cybersecurity
    15% Call Center Services +5 services
    15% Cloud Consulting & SI
    5% IT Strategy Consulting
    5% Web Development
    3% Business Consulting
    2% IT Staff Augmentation

    KPInterface, Inc. is an IT services company providing network security, hardware/software support, and managed IT services. With consistently high ratings, the company is praised for its professionalism, responsiveness, and expertise, as highlighted in 100% of the reviews. Clients appreciate the company's commitment to proactive support and strategic IT management, leading to enhanced productivity and security.

    See all 4 projects

    Reviews mention Accessible

    Clients have consistently praised KPInterface, Inc. for their accessibility and responsiveness. One client highlighted the account manager's presence and familiarity with their operations, which facilitated insightful recommendations. The Help Desk's quick turnaround for technical issues, often resolving them within the same day, further underscores their commitment to client support. Overall, the sentiment regarding accessibility is overwhelmingly positive, with clients expressing satisfaction with the proactive communication and support provided.
    • Managed IT Services for Industrial Air Pollution Control Co
      5.0 Sep 14, 2023

      Our account manager, aka vCIO (virtual Chief Information Officer), was and continues to be very present and easily accessible. They have become intimately familiar with the operations and procedures of our business and are capable of making insightful recommendations during our quarterly reviews. Separate and in addition to these major projects, the Help Desk has always been and continues to be very responsive. Turnaround for resolution of minor technical issues is typically the same day.

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    Industry Experience

    KPInterface, Inc. has demonstrated expertise in various sectors, including manufacturing, technology, industrial equipment, and design. Clients praise their strong project management, proactive communication, and comprehensive IT services, leading to improved security, infrastructure, and productivity. Overall sentiment across these industries is highly positive, highlighting KPInterface's commitment to client relations and delivering effective solutions tailored to specific industry needs.

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    Select Industry to see insights

    Design Manufacturing Consumer Products Engineering

    Average Project Cost Breakdown

    $50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently highlight KPInterface, Inc.'s competitive pricing and strong value for money. For instance, one CMO noted that the company's pricing fit their budget and offered good value for cost. Similarly, a VP of Technology emphasized their great culture fit and alignment of values, further affirming the perceived value. Overall, the sentiment reflects satisfaction with both the cost-effectiveness and the quality of services provided.
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    Review Rating from Clients

    4.9/5.0

    Quality

    4.9

    Schedule

    4.9

    Cost

    4.8

    Willing to Refer

    4.8

    Local clients highlight KPInterface's strong technical skills in cybersecurity, infrastructure upgrades, and comprehensive managed services. They value their professional approach, timely project execution, and ability to tailor solutions to various business needs, from manufacturing to wholesale sectors.
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  • Patient Connect Logotype

    5.0 1 review
    $5,000+
    $25 - $49 / hr
    50 - 249
    Fullerton, PA

    Services provided

    40% Call Center Services
    20% Back Office Outsourcing
    20% Customer Service Outsourcing +1 service
    20% Staffing

    Patient Connect is a customer support company specializing in call center services for healthcare sectors, including EHR scheduling. The company consistently receives positive feedback for its fast and professional support, with 100% of reviewers expressing satisfaction. Clients appreciate the efficient communication and alignment with company values, resulting in nearly zero missed calls and improved revenues.

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    Industry Experience

    Patient Connect has demonstrated expertise primarily in the Advertising & Marketing and Healthcare industries. Clients commend their fast communication, effective customer support, and the ability to enhance patient connection rates, leading to increased client satisfaction and reduced missed calls. The overall sentiment is highly positive, particularly within the Healthcare sector, where their local representation and alignment with client values are noted as key strengths, making them a strong contender for similar projects.

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    Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding Patient Connect's value for money, highlighting it as a key reason for their selection. One reviewer noted the company's 'good value for cost' and emphasized satisfaction with the services provided, leading to enhanced customer retention and reduced missed calls. The quick communication and professional support further reinforced the perceived value of their investment, indicating that clients feel they receive quality service relative to the costs incurred.
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  • Label Your Data Logotype

    5.0 27 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Wilmington, DE

    Services provided

    75% Data Annotation Services
    10% AI Development
    10% Back Office Outsourcing +1 service
    5% Market Research

    Label Your Data is a data annotation company specializing in labeling complex datasets for AI and machine learning applications. Their reviews highlight a strong emphasis on high-quality, accurate labeling and efficient project management, with over 90% of clients noting their fast delivery and structured approach. Clients frequently commend their responsiveness and flexibility, with 75% mentioning their adaptability to specific project needs.

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    Industry Experience

    Label Your Data has demonstrated expertise across various industries, including Information Technology, Gaming, Retail, Advertising & Marketing, Automotive, and Construction. Feedback highlights their strengths in delivering high-quality annotations, effective communication, and responsiveness to client needs. The overall sentiment is positive, with clients appreciating their structured approach, timely delivery, and adaptability in complex projects. This positions Label Your Data as a suitable partner for companies seeking reliable data annotation services, particularly in AI and machine learning applications.

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    IT Services Construction Gaming Retail Advertising & marketing Other Industry Software Business services Transportation Automotive Engineering Information technology

    Average Project Cost Breakdown

    Less than $10,000 (8) $10,000 to $49,000 (6) $50,000 to $199,999 (2) $200,000 to $999,999 (2)

    What Clients Have Said

    Label Your Data is frequently recognized for its cost-effectiveness and value for money. Clients have noted that their pricing aligns well with budgets while delivering high-quality services. For instance, one client appreciated the 'good value for cost' and another highlighted that they chose Label Your Data due to their 'fast response and free pilot.' Overall, the sentiment regarding cost and value is overwhelmingly positive, with many clients expressing satisfaction with the quality of work relative to the investment made.
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    United States (8) Germany (4) Ukraine (4) Canada (3) Bulgaria (1) Israel (1) Spain (1) England (1)

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Local clients describe Label Your Data as highly professional, with a strong focus on quality and customer satisfaction. They value the company's real-time progress tracking, flexible team scaling, and reliable project management in data labeling and annotation services.
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  • HelpSquad Logotype

    5.0 11 reviews
    $1,000+
    < $25 / hr
    250 - 999
    Doylestown, PA

    Services provided

    40% Back Office Outsourcing
    30% Call Center Services
    30% Customer Service Outsourcing

    HelpSquad is a customer service outsourcing company specializing in live chat, call center augmentation, and virtual agent solutions. Their reviews highlight their exceptional communication and customized service, with 100% positive feedback on responsiveness and meeting client needs. Reviewers consistently mention HelpSquad's alignment with company values and budgetary constraints, underscoring their strong value proposition and ability to deliver timely and effective solutions.

    See all 11 projects

    Reviews mention Great project management

    Clients have noted HelpSquad's exceptional project management capabilities, emphasizing timely communication and responsiveness. One client highlighted, 'communication and project management was done in a timely fashion,' which contributed to a successful project outcome with a closing-to-booking conversion rate exceeding 35%. Overall, the sentiment reflects strong satisfaction with HelpSquad's ability to meet project needs effectively.
    • Conversion Optimization for Digital Marketing Agency
      5.0 Nov 18, 2024

      They were in constant contact via email, and if I ever had a question I could get on a call with their team.

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    Industry Experience

    HelpSquad has garnered positive feedback across various industries, including Real Estate, Education, Advertising & Marketing, Medical, Manufacturing, and Software. Clients commend their responsiveness, exceptional customer service, and cost-effectiveness. In Real Estate, they improved guest communication and reduced labor costs. In Education, they provided seamless call center support. In Advertising & Marketing, they successfully increased lead generation. Overall, HelpSquad's expertise and personalized approach make them a strong fit for businesses seeking customer service and support solutions.

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    Select Industry to see insights

    Real estate Education Pharmaceuticals Business services Advertising & marketing Medical Consumer Products Manufacturing Software Supply Chain, Logistics, and Transport Healthcare

    More responsive than most other service providers

    HelpSquad is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Local businesses highlight HelpSquad's strong project management, timely delivery, and understanding of specific needs, enabling them to enhance customer engagement, automate support, and boost revenue with cost-effective virtual assistance.
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  • MM Solutions INC Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Lititz, PA

    Services provided

    40% Call Center Services
    25% Customer Service Outsourcing
    20% Back Office Outsourcing +2 services
    10% Sales Outsourcing
    5% Content Moderation Services

    Founded in 2020, MM Solutions INC is a telephone answering service. The team provides Call Center Services and Customer Service Outsourcing.

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  • Remote Medical Scribe Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Trappe, PA

    Services provided

    50% Back Office Outsourcing
    50% Staffing

    Portiva is a Back Office Outsourcing and Staffing company. The team focuses on Back Office Outsourcing and Staffing, and the firm is in Trappe, Pennsylvania and Trappe, Pennsylvania.

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  • AllianceOne Logotype

    4.0 1 review
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Plymouth Meeting, PA

    Services provided

    50% Back Office Outsourcing
    50% Call Center Services

    AllianceOne offers tax collection services and is recognized for helping businesses achieve financial growth through effective revenue collection. The reviews highlight a significant increase in earnings, with clients commending AllianceOne for its swift service and strategic value for money. The company's high ratings, geographical convenience, and competitive pricing are noted as compelling factors for partnership.

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  • Verbella CMG Logotype

    4.5 2 reviews
    $5,000+
    $150 - $199 / hr
    10 - 49
    West Chester, PA

    Services provided

    40% ERP Consulting and SI
    30% ECM Consulting and SI
    10% AI Consulting +2 services
    10% Application Management & Support
    10% Document Digitization & Management

    Verbella CMG is an ERP and content management solutions provider, renowned for its expertise in Kofax and SAP systems. Across reviews, 100% of clients praised their technical expertise, swift implementation, and responsive customer service. Clients appreciate their cost efficiency and integrity, with no significant areas for improvement noted.

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    Reviews mention Unique expertise

    Clients have praised Verbella CMG for their unique expertise in ERP system integration and their immediate responsiveness to inquiries and issues. One client noted their valuable technical guidance during the design phase and the effective resolution of defects. The overall sentiment reflects a high level of satisfaction with Verbella's ability to deliver tailored solutions that meet specific business needs, reinforcing their reputation as a knowledgeable and supportive partner.
    • Construction Company AP Solution
      4.0 Aug 27, 2013

      They provided excellent advice during the initial design phase. Their technical expertise for the ERP system was very valuable. Verbella told us what could be done and what couldn’t be done. And if there was any gray area, they worked hard to meet our requirements.

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    Industry Experience

    Verbella CMG has demonstrated strong expertise in the construction and consumer products industries, receiving positive feedback for their user-friendly ERP interfaces and excellent OCR capabilities. Clients noted their effective automation of accounts payable processes, substantial time savings, and high-quality support. Overall sentiment highlights Verbella's technical proficiency, integrity, and a personalized approach to service, making them a suitable partner for projects requiring efficient invoice processing and content management.

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    Other Industry Consumer Products

    Average Project Cost Breakdown

    $200,000 to $999,999 (1)

    What Clients Have Said

    Clients consistently commend Verbella CMG for providing excellent value for money, highlighting their competitive pricing and effective solutions. One client noted that Verbella's owner managed a project alone, achieving results in two days at a fraction of the cost compared to competitors requiring multiple employees. Another client appreciated the significant time and resource savings, stating that Verbella's implementation led to reduced staffing needs and eliminated extensive paperwork, ultimately delivering substantial efficiency improvements.
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    4.0

    Cost

    5.0

    Willing to Refer

    5.0

    Local clients highlight Verbella CMG's expertise in SAP integration and support, emphasizing their personalized service, technical knowledge, and ability to deliver reliable solutions with minimal ongoing issues.
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  • Company Voice, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Blue Bell, PA

    Services provided

    70% Call Center Services
    30% Customer Service Outsourcing

    Launched in 2012, Company Voice, LLC is an answering service. The firm focuses on Call Center Services and Customer Service Outsourcing, and is midsize.

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  • ET&T, Inc. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Bethlehem, PA

    Services provided

    50% Call Center Services
    25% IT Managed Services
    15% Cybersecurity +1 service
    10% IT Staff Augmentation

    ET&T, Inc. Is an answering service. Founded in 1968, their team focuses on Call Center Services and IT managed services.

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  • Fair Trade Outsourcing Logotype

    Not yet reviewed

    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Bryn Mawr, PA

    Services provided

    40% Customer Service Outsourcing
    25% Sales Outsourcing
    15% Back Office Outsourcing +2 services
    15% Finance & Accounting Outsourcing (FAO)
    5% IT Staff Augmentation

    Fair Trade Outsourcing is a Customer Service Outsourcing company launched in 2016. Their services include Customer Service Outsourcing and Sales Outsourcing.

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  • MCL Logotype

    5.0 1 review
    $10,000+
    $25 - $49 / hr
    10 - 49
    Chadds Ford, PA

    Services provided

    20% Call Center Services
    15% HR Consulting
    10% AI Development +7 services
    10% Cloud Consulting & SI
    10% Custom Software Development
    10% HR Outsourcing
    10% Web Development
    5% AI Agents
    5% BI & Big Data Consulting & SI
    5% Mobile App Development

    MCL is a highly skilled IT services company specializing in call recording software development, UI development, infrastructure maintenance, and customer support. Their clients report increased customer satisfaction and retention rates, with over 90% retention year after year. Feedback highlights MCL’s timely delivery and impressive knowledge, with 100% of reviews being positive and no noted areas for improvement.

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    Industry Experience

    MCL has demonstrated strong expertise in the telecommunications industry, particularly in call recording software development and customer support. Client feedback highlights their impressive knowledge, timely delivery, and contribution to high customer satisfaction and retention rates, exceeding 90%. Their alignment with client values and culture further reinforces their strengths. Organizations within telecommunications seeking reliable IT service and software development would find MCL to be a suitable partner.

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    Average Project Cost Breakdown

    What Clients Have Said

    Clients consistently express satisfaction with the overall cost and value for money provided by the company. One client noted that they chose MCL due to their high ratings and alignment in values, emphasizing the good value for the cost. Additionally, positive results, including high customer retention rates and satisfaction, underline the effectiveness of MCL's services, indicating that clients perceive their investment as worthwhile.
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Pennsylvania-based clients praise MCL for their extensive call recording software expertise, reliable support, and timely project delivery. They highlight the company's responsibility and knowledge, which have contributed to high customer satisfaction and retention in complex telecommunications solutions.
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  • Outsourcing Business Solutions Logotype

    5.0 5 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Philadelphia, PA

    Services provided

    50% Accounting
    25% Back Office Outsourcing
    25% Call Center Services

    Outsourcing Business Solutions is a versatile accounting services provider, specializing in bookkeeping, financial analysis, and back-office support. Overall, 100% of their reviews highlight their efficiency, reliability, and effective communication. Clients consistently note their commitment to deadlines and the value they offer, with 80% mentioning impressive project management and timely delivery. They are widely regarded as a dependable partner for ongoing collaborations.

    See all 5 projects

    Reviews mention Professional

    Clients express a highly professional sentiment towards Outsourcing Business Solutions, emphasizing their exceptional project management and timely delivery. One client noted their 'prompt and professional' communication, alongside proactive updates that ensured alignment with goals. The overall feedback highlights the company's attention to detail and ability to meet deadlines, establishing them as a reliable partner. Clients particularly appreciate the strong alignment of values and cost-effective solutions, reinforcing the company's professionalism and commitment to client success.
    • Accounting Services for Digital Marketing Company
      5.0 Mar 7, 2023

      We have been working with Outsourcing Business Solutions for over two years for our accounting tasks and their project management has been exceptional. They have consistently delivered on time and within the allocated budget, which is quite impressive. In addition, their communication has been prompt and professional.

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    Industry Experience

    Outsourcing Business Solutions has received positive feedback across several industries, including Financial Services, Legal, and Business Services. Clients commend their expertise in accounting and bookkeeping, with notable strengths in efficiency, communication, and adaptability. In Financial Services, they facilitated QuickBooks management, while in Legal, they provided backend bookkeeping. Their impact is evident in improved financial processes and higher profit margins in Business Services. Overall, companies seeking reliable accounting support in these sectors are likely to find a good match with Outsourcing Business Solutions.

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    Financial services Other Industry IT Services Business services Legal

    Average Project Cost Breakdown

    Less than $10,000 (2) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently express satisfaction with the cost-effectiveness and value provided by Outsourcing Business Solutions. For instance, one client noted they spent less than $3,000 monthly, highlighting the transparency and adherence to budget. Another client appreciated the overall cost savings and efficient service, stating, 'Outsourcing Business Solutions has made our lives easier.' Overall, feedback indicates a strong sentiment of value for money, with many clients citing impressive results relative to their investment.
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    India (3) United States (2)
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  • eClerx Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    10,000+
    Philadelphia, PA

    Services provided

    35% Custom Software Development
    25% Back Office Outsourcing
    20% Call Center Services +2 services
    15% Generative AI
    5% Robotics Process Automation

    EClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.

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    Philadelphia, PA

    1880 John F Kennedy Boulevard
    Philadelphia, PA 19103

    1001 - 2000

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  • ACE Tech Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Phoenixville, PA

    Services provided

    25% Cloud Consulting & SI
    25% Customer Service Outsourcing
    25% Cybersecurity +1 service
    25% IT Managed Services

    ACE Tech Group is a cloud consulting & SI company. The Phoenixville, Pennsylvania-based company provides cloud consulting & SI and Cybersecurity.

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  • NetSet RCM Services Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Wilmington, DE

    Services provided

    50% Back Office Outsourcing
    24% Customer Service Outsourcing
    16% Call Center Services +1 service
    10% AI Development

    Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.

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    Wilmington, DE

    2055 Limestone Road STE 200-C
    Wilmington, DE 19808

    76 - 100

    607-499-4289

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  • CallingAgency Logotype

    5.0 13 reviews
    $1,000+
    < $25 / hr
    250 - 999
    New Castle, DE

    Services provided

    50% Call Center Services
    30% Sales Outsourcing
    20% Back Office Outsourcing

    CallingAgency is a sales outsourcing and lead generation company that effectively enhanced customer outreach and business development efforts for a financial services provider. They received positive feedback, with 100% of reviewers citing improved lead generation and increased sales activity, while their responsive and client-centric approach made a significant impact on clients.

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  • PRWTech Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Philadelphia, PA

    Services provided

    35% Back Office Outsourcing
    35% Call Center Services
    30% Customer Service Outsourcing

    PRWTech is a call center in Philadelphia, Pennsylvania and Washington, District of Columbia. The team provides Call Center Services and Back Office Outsourcing.

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  • Altek Business Systems Inc Logotype

    Not yet reviewed

    $5,000+
    $150 - $199 / hr
    10 - 49
    Telford, PA

    Services provided

    45% IT Managed Services
    15% Call Center Services
    13% Unified Communications Consulting & SI +3 services
    12% IT Staff Augmentation
    10% IT Strategy Consulting
    5% Other IT Consulting and SI

    Founded in 1991, Altek Business Systems Inc, a small IT managed services company, is based in Telford, Pennsylvania. Their team focuses on IT managed services and Call Center Services.

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  • DM Worx LLC Logotype

    Not yet reviewed

    $5,000+
    Undisclosed
    10 - 49
    West Chester, PA

    Services provided

    30% Call Center Services
    30% Mobile App Development
    20% Custom Software Development +1 service
    20% Web Development

    DM Worx LLC, an application development company, is located in West Chester, Pennsylvania. Their services include Mobile App Development and Call Center Services.

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  • Brinker Simpson & Company, LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Springfield, PA

    Services provided

    25% Accounting
    25% Back Office Outsourcing
    25% Finance & Accounting Outsourcing (FAO) +2 services
    15% Financial Consulting
    10% Business Consulting

    Brinker Simpson & Company, LLC is a small Springfield, Pennsylvania-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).

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  • AnswerFront Logotype

    5.0 6 reviews
    $1,000+
    $25 - $49 / hr
    10 - 49
    Philadelphia, PA

    Services provided

    80% Call Center Services
    10% Customer Service Outsourcing
    10% Sales Outsourcing

    AnswerFront is a customer service and support solutions provider that specializes in enhancing client communication and operational efficiency. The overall feedback reveals significant improvements in client satisfaction, lead conversion rates, and operational productivity, with measurable outcomes such as a 20-25% increase in customer satisfaction scores and a 15-25% improvement in lead conversion rates. Reviewers consistently highlight AnswerFront's commitment to quality and exceptional project management.

    See all 6 projects

    Reviews mention Great project management

    Clients have expressed high satisfaction with AnswerFront's project management, highlighting their structured approach and effective communication. One client noted that AnswerFront provided regular updates and broke the project into manageable milestones, fostering confidence in progress. Additionally, the company's ongoing support post-implementation was praised, demonstrating a commitment to client satisfaction. Overall, the sentiment reflects exceptional project management capabilities, contributing to increased operational efficiency and client satisfaction.
    • Customer Service Outsourcing for Marketing Company
      5.0 Aug 1, 2024

      They used a structured approach to track progress, breaking the project into manageable milestones. Regular updates were provided at each stage, keeping us informed and confident about the project’s progress. AnswerFront demonstrated exceptional project management throughout our collaboration.

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    Industry Experience

    AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.

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    Advertising & marketing Human Resources Business services Home Services

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (1)

    What Clients Have Said

    Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.
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    Review Rating from Clients

    5.0/5.0

    Quality

    5.0

    Schedule

    5.0

    Cost

    5.0

    Willing to Refer

    5.0

    Clients in Philadelphia praise AnswerFront for their expertise in streamlining customer support, sales, and operational processes across diverse industries. They highlight measurable improvements in customer satisfaction, lead conversion, and efficiency, emphasizing the company's proactive project management and ongoing support.
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  • Amber Locksmith Store Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Broomall, PA

    Services provided

    30% Back Office Outsourcing
    30% Business Consulting
    25% Sales Outsourcing +1 service
    15% Commercial Property Management

    Business Consulting company Amber Locksmith Store was established in 1983. The team provides Business Consulting and Back Office Outsourcing and is based in Broomall, Pennsylvania.

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  • Expert Business Development LLC Logotype

    Not yet reviewed

    Undisclosed
    $50 - $99 / hr
    10 - 49
    Wayne, PA

    Services provided

    35% Business Consulting
    35% Sales Outsourcing
    30% Branding

    Expert Business Development LLC is a Business Consulting company. The firm is headquartered in Wayne, Pennsylvania. Their services include Business Consulting and Sales Outsourcing.

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  • Caret Logotype

    5.0 1 review
    Undisclosed
    Undisclosed
    10 - 49
    Phillipsburg, NJ

    Services provided

    25% Market Research
    25% Sales Outsourcing
    10% Marketing Strategy +8 services
    5% Affiliate Marketing
    5% Content Marketing
    5% Direct Marketing
    5% Email Marketing
    5% Event Marketing
    5% Mobile & App Marketing
    5% Other Digital Marketing
    5% Social Media Marketing

    Caret is a strategic sales consultancy specializing in outbound sales and demand generation. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their integrity, commitment, and strategic vision. Clients report significant business growth, with measurable success exceeding fivefold, and commend Caret for their impeccable timeliness and effective communication.

    See all 1 projects

    Industry Experience

    Caret has demonstrated expertise primarily in the Software industry, particularly within SaaS and Facilities Management. Clients commend their strategic vision, integrity, and effectiveness in implementing sales solutions, which significantly enhance business growth. Feedback highlights their strong communication and commitment, leading to measurable outcomes such as substantial revenue increases. Overall, Caret is well-suited for technology-driven businesses seeking robust sales solutions and effective project management.

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    Select Industry to see insights

    Software

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients have expressed that Caret provides significant value for money, often highlighting the company's integrity and commitment. One CEO noted that Caret's efforts led to a fivefold business growth, emphasizing their effective implementation of sales strategies. While the pricing was not specifically mentioned, the overall sentiment reflects satisfaction with the cost relative to the results achieved, indicating that clients perceive Caret's services as a worthwhile investment.
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    Phillipsburg, NJ

    21 Pudding Stone Way
    Phillipsburg, NJ 08865

    2 - 5

    9088787705

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  • Stoner Bunting Advertising Logotype

    Not yet reviewed

    Undisclosed
    $150 - $199 / hr
    10 - 49
    Lancaster, PA

    Services provided

    20% Content Marketing
    20% Public Relations
    20% Social Media Marketing +4 services
    10% Advertising
    10% Pay Per Click
    10% Sales Outsourcing
    10% Video Production

    Stoner Bunting Advertising is a small public relations firm launched in 1984. Their services include Public Relations and Social Media Marketing.

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  • FoneFluent Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Wilmington, DE

    Services provided

    30% Call Center Services
    25% Customer Service Outsourcing
    15% Back Office Outsourcing +3 services
    15% Sales Outsourcing
    10% Employer of Record (EOR) Services
    5% HR Consulting

    FoneFluent, a midsize answering service company, is in Amman, Jordan and Wilmington, Delaware. Their services include Call Center Services and Customer Service Outsourcing.

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    Wilmington, DE

    800 North King Street
    Wilmington, DE 19801

    10 - 15

    (302) 600-1132

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  • Professional Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Royersford, PA

    Services provided

    100% Call Center Services

    Professional Services is a small answering service company. Launched in 1967, the team offers Call Center Services.

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  • Humalife Healthcare Logotype

    Not yet reviewed

    $5,000+
    $25 - $49 / hr
    50 - 249
    Claymont, DE

    Services provided

    50% Back Office Outsourcing
    50% Other IT Consulting and SI

    Back Office Outsourcing and other IT consulting and SI company Humalife Healthcare was launched in 2020. The company focuses on Back Office Outsourcing and other IT consulting and SI, and is

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  • Exclusive Locksmith Service Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Fort Washington, PA

    Services provided

    30% Back Office Outsourcing
    30% Business Consulting
    25% Sales Outsourcing +1 service
    15% Commercial Brokerage Services

    Founded in 1989, Exclusive Locksmith Service is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.

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  • Aidify Assistants Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Wilmington, DE

    Services provided

    100% Back Office Outsourcing

    Aidify Assistants is a Back Office Outsourcing company located in Wilmington, Delaware. The team focuses on Back Office Outsourcing.

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  • Towne Answering Service Inc Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Souderton, PA

    Services provided

    80% Call Center Services
    20% Customer Service Outsourcing

    Towne Answering Service Inc is a Souderton, Pennsylvania-based answering service company. Launched in 1968, the team specializes in Call Center Services and Customer Service Outsourcing.

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  • Step 2 Agility LLC Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    West Chester, PA

    Services provided

    20% Back Office Outsourcing
    20% Custom Software Development
    20% Customer Service Outsourcing +2 services
    20% E-Commerce Development
    20% Web Development

    Step 2 Agility LLC is a software development company in Lahore, Pakistan and West Chester, Pennsylvania. They focus on Custom Software Development and Web Development.

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    West Chester, PA

    121 Spring Lane
    West Chester, PA 19382

    2 - 5

    +18 352024070

    See All Locations (2)
    View Profile
  • TechNinja LLC Logotype

    5.0 1 review
    $25,000+
    < $25 / hr
    10 - 49
    Wilmington, DE

    Services provided

    45% Recruiting
    20% Recruitment Process Outsourcing
    20% Staffing +1 service
    15% Sales Outsourcing

    TechNinja LLC is a sales and account management company that excels in enhancing customer experience and service. They have received overwhelmingly positive feedback, with clients reporting a significant reduction in costs and a fivefold increase in customer retention. Impressively, almost all reviewers highlight the team's reliability and proactive support.

    See all 1 projects
    1 of 1 reviews is 5 stars
    $10,000 – $49,000 avg. project cost

    Reviewed 1 time in the past 6 months

    Recent reviews for TechNinja LLC highlight their effective sales and account management services, which have significantly reduced costs and improved customer satisfaction. Clients report achieving under 1% error margins and a fivefold increase in customer retention. The team's punctuality and proactive communication are praised, with one client noting, 'They make our jobs so easy and are always eager to help.' Overall, feedback is overwhelmingly positive, with no areas for improvement identified.
    Read 1 Recent Review

    Industry Experience

    TechNinja LLC has demonstrated exceptional expertise in the Advertising and Marketing industry, particularly in B2B design and printing solutions. Clients have reported significant cost savings, improved customer experience, and enhanced service quality. The team is praised for their effective communication, timely project management, and alignment with client values. Overall, client sentiment is highly positive, indicating that TechNinja LLC is a strong fit for businesses seeking to optimize operations and enhance customer satisfaction in this sector.

    Read All Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (1)

    What Clients Have Said

    Clients have expressed positive sentiments regarding TechNinja LLC's pricing and overall value. One client noted that they chose the company due to its budget-friendly pricing and alignment with their values, stating they achieved nearly three times the cost savings. The engagement led to significant improvements, including lower error margins and enhanced customer retention. Overall, clients feel that the services provided are worth the investment, with no suggestions for improvement.
    Read All Reviews
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  • Philadelphia Medical Billing Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Philadelphia, PA

    Services provided

    100% Back Office Outsourcing

    Philadelphia Medical Billing Services is a Back Office Outsourcing company established in 2019. Based in Philadelphia, Pennsylvania, the team offers Back Office Outsourcing.

    Read more
    View Profile
  • ManaWorks LLC Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Abington, PA

    Services provided

    70% Call Center Services
    30% Back Office Outsourcing

    ManaWorks LLC is a call center company located in Abington, Pennsylvania. They provide Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Boilerplate Logotype

    Not yet reviewed

    $10,000+
    $100 - $149 / hr
    10 - 49
    Conshohocken, PA

    Services provided

    100% Document Digitization & Management

    Boilerplate is a Document Digitization & Management company. They specialize in Document Digitization & Management and were founded in 2019. The company is located in Conshohocken, Pennsylvania.

    Read more
    View Profile
  • Liberty Locksmith Store Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Morton, PA

    Services provided

    30% Back Office Outsourcing
    30% Business Consulting
    25% Sales Outsourcing +1 service
    15% Commercial Property Management

    Small Business Consulting company Liberty Locksmith Store, is located in Morton, Pennsylvania. Their services include Business Consulting and Back Office Outsourcing.

    Read more
    View Profile
  • Tessera ITeS Private Limited Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    50 - 249
    Philadelphia, PA

    Services provided

    22% Call Center Services
    20% Digital Strategy
    20% Web Design +3 services
    14% Customer Service Outsourcing
    12% Back Office Outsourcing
    12% Sales Outsourcing

    Tessera ITeS Private Limited is a midsize Pune, India-based telephone answering service. Their services include Call Center Services and Digital Strategy.

    Read more

    Philadelphia, PA

    Wissahickon Ave
    Philadelphia, PA 19144

    10 - 15

    See All Locations (3)
    View Profile
  • Hammer Dev Logotype

    Not yet reviewed

    $5,000+
    $200 - $300 / hr
    10 - 49
    Blue Bell, PA

    Services provided

    20% BI & Big Data Consulting & SI
    10% API Development
    10% Application Management & Support +6 services
    10% Business Consulting
    10% Custom Software Development
    10% Document Digitization & Management
    10% Enterprise App Modernization
    10% Robotics Process Automation
    10% Web Design

    Based in Blue Bell, Pennsylvania, Hammer Dev is a big data company. The team offers BI & big data consulting & SI and Custom Software Development.

    Read more

    More responsive than most other service providers

    Hammer Dev is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile
  • Communications Center of Pennsylvania Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Lancaster, PA

    Services provided

    100% Call Center Services

    Communications Center of Pennsylvania is a small answering service in Lancaster, Pennsylvania. Their services include Call Center Services.

    Read more
    View Profile
  • Estate Locksmith Store Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Wyncote, PA

    Services provided

    30% Back Office Outsourcing
    30% Business Consulting
    25% Sales Outsourcing +1 service
    15% Commercial Property Management

    Estate Locksmith Store is a Business Consulting company. Located in Wyncote, Pennsylvania, their small team offers Business Consulting and Back Office Outsourcing. The firm was founded in 1994.

    Read more
    View Profile
  • Universal Locksmith Store Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Philadelphia, PA

    Services provided

    30% Back Office Outsourcing
    30% Business Consulting
    25% Sales Outsourcing +1 service
    15% Commercial Property Management

    Universal Locksmith Store is a Business Consulting company established in 1989. Their team focuses on Business Consulting and Back Office Outsourcing.

    Read more
    View Profile
  • FingerLinks Infotech LLC Logotype

    Not yet reviewed

    $10,000+
    $50 - $99 / hr
    10 - 49
    Wilmington, DE

    Services provided

    20% Call Center Services
    20% Content Moderation Services
    20% Data Annotation Services +2 services
    20% Transcription
    20% Translation

    FingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription.

    Read more
    View Profile
  • Anchor Locksmith Store Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Philadelphia, PA

    Services provided

    30% Back Office Outsourcing
    30% Business Consulting
    25% Sales Outsourcing +1 service
    15% Commercial Property Management

    Anchor Locksmith Store, a Business Consulting company, specializes in Business Consulting and Back Office Outsourcing. The company is located in Philadelphia, Pennsylvania.

    Read more
    View Profile

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Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

  • In-depth client interviews and ratings
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

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Ability to deliver
Focus
Clutch Leaders Matrix

Rollover to see company insights or click a company below for more details.

1 Specialty Answering Service
2 Superhuman Prospecting
3 KPInterface, Inc.
4 Patient Connect
5 SupportYourApp
6 Label Your Data
7 HelpSquad

List of the Top 7 Reading BPO Services

  1. Specialty Answering Service Logotype

    Specialty Answering Service

    Undisclosed
    Undisclosed
    10 - 49
    King of Prussia, PA

    Ability to deliver

    30.7/40.0
    15.6/20 Reviews
    8.5/10 Clients & Experience
    6.6/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  2. Superhuman Prospecting Logotype

    Superhuman Prospecting

    $1,000+
    $25 - $49 / hr
    10 - 49
    Norristown, PA

    Ability to deliver

    32.1/40.0
    18.4/20 Reviews
    8.6/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  3. KPInterface, Inc. Logotype

    KPInterface, Inc.

    $1,000+
    $100 - $149 / hr
    10 - 49
    Royersford, PA

    Ability to deliver

    24.5/40.0
    16.6/20 Reviews
    0/10 Clients & Experience
    7.9/10 Market Presence

    Service focus

    15% Back Office Outsourcing
    85% Other
    View Profile Visit Website
  4. Patient Connect Logotype

    Patient Connect

    $5,000+
    $25 - $49 / hr
    50 - 249
    Fullerton, PA

    Ability to deliver

    20.2/40.0
    16.2/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    80% Back Office Outsourcing
    20% Other
    View Profile Visit Website
  5. SupportYourApp Logotype

    SupportYourApp

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Wilmington, DE

    Ability to deliver

    39.4/40.0
    20/20 Reviews
    9.6/10 Clients & Experience
    9.8/10 Market Presence

    Service focus

    75% Back Office Outsourcing
    25% Other
    View Profile Visit Website
  6. Label Your Data Logotype

    Label Your Data

    $1,000+
    < $25 / hr
    250 - 999
    Wilmington, DE

    Ability to deliver

    32.7/40.0
    17.4/20 Reviews
    7.7/10 Clients & Experience
    7.6/10 Market Presence

    Service focus

    10% Back Office Outsourcing
    90% Other
    View Profile Visit Website
  7. HelpSquad Logotype

    HelpSquad

    $1,000+
    < $25 / hr
    250 - 999
    Doylestown, PA

    Ability to deliver

    35.3/40.0
    17.6/20 Reviews
    8.7/10 Clients & Experience
    9/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  8. MM Solutions INC Logotype

    MM Solutions INC

    $1,000+
    < $25 / hr
    250 - 999
    Lititz, PA

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    95% Back Office Outsourcing
    5% Other
    View Profile Visit Website
  9. Remote Medical Scribe Logotype

    Remote Medical Scribe

    Undisclosed
    Undisclosed
    10 - 49
    Trappe, PA

    Ability to deliver

    5.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    50% Back Office Outsourcing
    50% Other
    View Profile Visit Website
  10. SalesRoads Logotype

    SalesRoads

    $5,000+
    Undisclosed
    50 - 249
    Philadelphia, PA

    Ability to deliver

    37.8/40.0
    18.2/20 Reviews
    10/10 Clients & Experience
    9.6/10 Market Presence

    Service focus

    90% Back Office Outsourcing
    10% Other
    View Profile Visit Website
  11. AllianceOne Logotype

    AllianceOne

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Plymouth Meeting, PA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  12. Verbella CMG Logotype

    Verbella CMG

    $5,000+
    $150 - $199 / hr
    10 - 49
    West Chester, PA

    Ability to deliver

    22/40.0
    14.6/20 Reviews
    2.1/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    10% Back Office Outsourcing
    90% Other
    View Profile Visit Website
  13. Company Voice, LLC Logotype

    Company Voice, LLC

    Undisclosed
    Undisclosed
    50 - 249
    Blue Bell, PA

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website
  14. ET&T, Inc. Logotype

    ET&T, Inc.

    Undisclosed
    Undisclosed
    10 - 49
    Bethlehem, PA

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    50% Back Office Outsourcing
    50% Other
    View Profile Visit Website
  15. Fair Trade Outsourcing Logotype

    Fair Trade Outsourcing

    Undisclosed
    < $25 / hr
    1,000 - 9,999
    Bryn Mawr, PA

    Ability to deliver

    2.1/40.0
    0/20 Reviews
    2.1/10 Clients & Experience
    0/10 Market Presence

    Service focus

    80% Back Office Outsourcing
    20% Other
    View Profile Visit Website
  16. MCL Logotype

    MCL

    $10,000+
    $25 - $49 / hr
    10 - 49
    Chadds Ford, PA

    Ability to deliver

    22.1/40.0
    17.2/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    20% Back Office Outsourcing
    80% Other
    View Profile Visit Website
  17. Outsourcing Business Solutions Logotype

    Outsourcing Business Solutions

    $1,000+
    < $25 / hr
    50 - 249
    Philadelphia, PA

    Ability to deliver

    31.9/40.0
    16.2/20 Reviews
    9.8/10 Clients & Experience
    6/10 Market Presence

    Service focus

    50% Back Office Outsourcing
    50% Other
    View Profile Visit Website
  18. eClerx Logotype

    eClerx

    $5,000+
    Undisclosed
    10,000+
    Philadelphia, PA

    Ability to deliver

    7.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.9/10 Market Presence

    Service focus

    45% Back Office Outsourcing
    55% Other
    View Profile Visit Website
  19. ACE Tech Group Logotype

    ACE Tech Group

    Undisclosed
    Undisclosed
    10 - 49
    Phoenixville, PA

    Ability to deliver

    5.8/40.0
    0/20 Reviews
    0.6/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    25% Back Office Outsourcing
    75% Other
    View Profile Visit Website
  20. NetSet RCM Services Logotype

    NetSet RCM Services

    $1,000+
    < $25 / hr
    50 - 249
    Wilmington, DE

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    90% Back Office Outsourcing
    10% Other
    View Profile Visit Website
  21. Top Virtual Assistant Logotype

    Top Virtual Assistant

    $1,000+
    Undisclosed
    50 - 249
    Philadelphia, PA

    Ability to deliver

    29.3/40.0
    19.2/20 Reviews
    4.7/10 Clients & Experience
    5.4/10 Market Presence

    Service focus

    40% Back Office Outsourcing
    60% Other
    View Profile Visit Website
  22. CallingAgency Logotype

    CallingAgency

    $1,000+
    < $25 / hr
    250 - 999
    New Castle, DE

    Ability to deliver

    22.1/40.0
    16.8/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    100% Back Office Outsourcing
    View Profile Visit Website

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