Top BPO Companies in Reading
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List of the Top Reading BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves Reading, United StatesServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments.
Reviews mention Puts the customer first
Unity Communications has consistently demonstrated a customer-first approach, as highlighted by client feedback. One client noted their impressive ability to understand and meet business requirements, stating they treat the client's business as their own. Another client emphasized the responsiveness and dedication of Unity's team, praising their commitment to going above and beyond to ensure customer satisfaction. Overall, the sentiment reflects a strong appreciation for Unity's dedication to client needs and seamless collaboration.-
Staff Augmentation for E-Commerce Business
5.0 Nov 11, 2021Simply put, the ability to go above and beyond all of my expectations and treat and care for our business as it belonged to them. The culture at Unity demonstrates a great deal of kindness, honesty, hard work and determination to go above and beyond in every case imaginable.
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Customer Service Support for Wireless Company
5.0 Jun 6, 2019If you ask their owner to do something, he’ll find a way to manage it. In two years, I’ve only had to escalate problems twice, which is amazing. They value their jobs and care about the work, going above and beyond for every customer. They’re loyal, humble, helpful, and save us both time and money.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of Unity Communications reflect a strong overall sentiment, highlighting their effective support in clerical tasks and excellent client communication. Clients appreciate their organizational skills and responsiveness, noting a seamless integration with their teams. One client emphasized the positive impact on collections, maintaining client satisfaction despite workforce changes. Additionally, Unity's proactive approach to improving attendance issues was noted, resulting in a remarkable 99.59% attendance rate. Overall, clients view Unity Communications as a reliable and valuable partner.Was this helpful?
Industry Experience
Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
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IT Services Medical Wellness & Fitness Healthcare Telecommunications Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Reading, United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Detail-oriented
Clients consistently highlight Hugo Inc.'s meticulous attention to detail, particularly in the development of comprehensive knowledge bases and customer support resources. One client praised their 'phenomenal work' in creating an informative FAQ page, which reflected a deep understanding of their products. Another noted Hugo's commitment to quality, with detailed project management leading to timely deliveries and enhanced service. Overall, the sentiment regarding their detail-oriented approach is overwhelmingly positive, showcasing their dedication to excellence in every aspect of their work.-
Multilingual Customer Support for Beverage Company
5.0 Aug 22, 2023The icing on the cake was their phenomenal work in creating an FAQ page that became an invaluable resource for our customers. Their attention to detail and deep understanding of our products and services allowed them to curate a comprehensive and user-friendly FAQ section. It covered a wide range of topics, addressing common queries and concerns. This resource not only empowered our customers to find answers quickly but also significantly reduced the load on our support team, allowing them to focus on more complex issues.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Automotive Food & Beverages Software Environmental Services Advertising & marketing GamingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+Undisclosed250 - 999Serves Reading, United StatesServices provided
55% Customer Service Outsourcing15% Data Annotation Services10% Back Office Outsourcing +2 services10% Call Center Services10% Content Moderation ServicesSee all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
16 of 16 reviews are 5 stars$50,000 – $199,999 avg. project costRead 16 Recent ReviewsReviewed 16 times in the past 6 months
In the last six months, clients have consistently praised Top Customer Service for their professionalism, responsiveness, and ability to enhance communication workflows. Specific feedback highlights improved response times and reduced missed inquiries, notably for businesses like Sea View Dental Center and Capilano Daycare. Clients appreciated the team's adaptation to brand voices, leading to a more organized customer experience. While some suggested more proactive strategies for content and customer engagement, overall sentiment remains highly positive.Was this helpful?
Industry Experience
Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services GovernmentWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.Was this helpful?
$100,000+Undisclosed10,000+Serves Reading, United StatesServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention Collaborative
Client feedback highlights TDCX's strong collaborative approach, emphasizing their partnership mentality and responsiveness to challenges. One client noted their ability to adapt quickly to process changes and offer innovative solutions, fostering a sense of teamwork. Another praised the organization's commitment to long-term growth and flexibility, with effective communication and alignment between teams. Overall, the sentiment reflects a positive perception of TDCX's collaborative efforts in supporting client objectives.-
Call Center Services for Global Social Media Company
5.0 May 17, 2022I really enjoy their collaborative approach, and our working relationship really feels like a partnership towards reaching our goals. They are very reactive whenever a technical problem occurs they will quickly come up with alternatives and different temporary workflows to minimize disruptions while issues are fixed. Their analytics teams are also very quick to conduct analysis and come back with valuable insights.
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BPO Services for E-Commerce Company
5.0 Mar 31, 2022We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% Sales OutsourcingSee all 50 projectsSpecialty Answering Service is a call handling and customer service provider offering services such as call answering, lead gathering, and after-hours support. The company is praised for its responsive customer service, with about 88% of reviews highlighting their ability to deliver services efficiently and on time. Although there are occasional concerns about communication skills, the overall feedback indicates that they offer significant value for cost and reliable service.
Reviews mention Exceptional performance
Clients have expressed exceptional satisfaction with Specialty Answering Service, highlighting their accuracy, timely results, and outstanding customer service. One client noted the significant time and cost savings achieved by outsourcing call management, stating, "You can't put a price tag on the time that I have saved by using this service." The overall sentiment reflects a strong endorsement of the company's ability to alleviate operational burdens while providing quality service.-
Year-Round Answering Services for Business Firm
5.0 Aug 12, 2017We now have everything compacted in an easy to digest form thanks to SAS, they make the whole incoming call process so much easier and takes a huge load off my shoulders. You can't beat great service and fair rates. Their strengths are accuracy, timely results, and great customer service if there's ever any questions.
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Industry Experience
Specialty Answering Service has demonstrated expertise across various sectors, including real estate, automotive, financial services, and healthcare. Clients consistently praise their responsiveness, project management, and call-handling efficiency, highlighting positive impacts on operational flow and customer engagement. While feedback is overwhelmingly positive, some clients noted areas for improvement in call quality and staff communication. Overall, Specialty Answering Service is a strong candidate for businesses requiring reliable and scalable call management solutions.
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Consumer Products Automotive Consumer products & services Financial services Healthcare Telecommunications Chemicals & Biotechnology Transportation Advertising & marketing Information technology IT Services Arts, entertainment & music Business services Manufacturing Legal Other industries Real estate Hospitality & leisure Utilities Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Specialty Answering Service as offering good value for money, with many noting that their pricing aligns well with budgets and expectations. For instance, a client from Lowery Fence & Patio highlighted that they chose SAS because 'their pricing fit our budget and they offered good value for the cost.' Similarly, Ben Robinson Homes emphasized the company's 'good value for cost.' Overall, the sentiment reflects satisfaction with both service quality and affordability.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
30% Call Center Services30% Customer Service Outsourcing20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 87 projectsSupportYourApp is a comprehensive customer support and outsourcing company providing a range of services including technical support, HR recruitment, and eCommerce assistance. The company receives overwhelmingly positive feedback, with approximately 89% of reviews highlighting their reliable service, flexibility, and strong communication. However, around 11% of reviews indicate areas for improvement, emphasizing the need for better ownership and proactiveness in specific cases.
Reviews mention Puts the customer first
SupportYourApp demonstrates a strong commitment to customer satisfaction, as highlighted by their responsiveness and proactive training processes. Clients have noted that their agents strive to understand client needs deeply, often exceeding expectations with a satisfaction score of 4.8/5. The team is receptive to feedback and actively seeks to improve service quality, showcasing a dedication to putting the customer first. Overall, the sentiment reflects a positive and collaborative approach to client relationships.-
Call Center Services for Video Editing Platform
5.0 Oct 31, 2022They are always ready to answer any question and satisfy every need we may have. This has been proven over and over during the last 6 years. We consider them an integral and organic part of our company.
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Call Center Services for Transportation Service Provider
5.0 Sep 28, 2022Every question is taken seriously and every concern is addressed immediately. More importantly, they're always on the lookout to improve our processes. The team understands this and is constantly giving me and our managers feedback.
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Customer Support for Fintech Company
5.0 Apr 14, 2020I’m impressed with the level of service. They’re dedicated to servicing us and our customers. It was important for us to provide high-quality service to our customers.
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Customer Support for Technology Platform
5.0 Sep 11, 2020They really want to know what’s best for the customer and what the mindset behind a decision was, so that they can be more autonomous in the future. We were surprised by how driven they were. They’re receptive to feedback and usually deal well with criticism. With a lot of outsourced companies, the team members will give stock responses like 'We understand', and escalate things to their managers. SupportYourApp’s team tries to understand whatever we’re telling them.
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5 of 9 reviews are 5 starsLess than $10,000 avg. project costRead 9 Recent ReviewsReviewed 9 times in the past 6 months
Over the past six months, SupportYourApp has received predominantly positive feedback from clients, highlighting their responsiveness, flexibility, and ability to deliver high-quality support. Clients appreciated the effective communication and project management, citing improvements in operational efficiency and workload management. Noteworthy instances include a client praising their proactive handling of escalations and another noting a significant increase in ticket resolution rates. However, one review expressed dissatisfaction due to a lack of ownership and accountability, indicating potential areas for improvement.Was this helpful?
Industry Experience
SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Other Industry Social Networking Business services Gaming Software Education Financial services Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT ServicesWas this helpful?
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$5,000+Undisclosed50 - 249Philadelphia, PA
Services provided
80% Sales Outsourcing10% Call Center Services10% Email MarketingSee all 66 projectsSalesRoads is a sales development company specializing in lead generation and appointment setting services. Feedback from their clients is overwhelmingly positive, with over 80% of reviews highlighting their responsiveness and project management capabilities. Many clients (around 70%) commend their ability to adapt and incorporate feedback, showcasing their commitment to client success. Overall, SalesRoads is recognized for their effective communication, strategic approach, and ability to exceed client expectations in sales engagement metrics.
Industry Experience
SalesRoads has garnered positive feedback across various industries, showcasing expertise in Information Technology, Financial Services, Manufacturing, and Real Estate. Clients commend their responsiveness, effective appointment-setting strategies, and ability to generate qualified leads. Overall sentiment is favorable, with many noting increased sales and improved outreach efficiency. Industries such as healthcare, education, and business services highlight SalesRoads' adaptability and success in enhancing lead generation efforts, solidifying them as a reliable partner for diverse project needs.
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Advertising & marketing Manufacturing Real estate Financial services Design Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Media Information technology Software Legal HealthcareWas this helpful?
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This provider is available in 1 time zone:
- Eastern European Time (EET)
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See All Locations (3)Philadelphia, PA
1835 Market Street
Philadelphia, PA 1910350 - 75
856-240-8100
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Review Rating from Clients
4.8/5.0
Quality
4.8
Schedule
4.8
Cost
4.6
Willing to Refer
4.9
Philadelphia-based clients emphasize SalesRoads' professionalism, adaptability, and strong communication, noting their success in building sales pipelines, increasing appointments, and supporting business growth with tailored strategies.Read Local ReviewsWas this helpful?
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
30% Back Office Outsourcing30% Content Writing Services10% Accounting +3 services10% Call Center Services10% Search Engine Optimization10% Social Media MarketingSee all 72 projectsTop Virtual Assistant is a company specializing in virtual administrative support, offering services such as call handling, scheduling, and customer communication management. Their clients, including businesses in towing, renovation, and nonprofits, consistently praise their professionalism, reliability, and efficiency. Approximately 100% of reviews highlight improved operational efficiency and communication, while a minor percentage suggest more frequent updates as a potential area for improvement.
Reviews mention Collaborative
The feedback regarding collaboration with Top Virtual Assistant is overwhelmingly positive. Clients noted their adaptability to changing needs and effective communication, which fostered smooth collaboration. For instance, one client emphasized their responsiveness and proactive approach, stating it felt like having a dedicated extension of their team. Another highlighted the absence of the need to chase follow-ups, as Top Virtual Assistant consistently kept them informed. Overall, clients appreciated the structured project management and seamless integration into their workflows.-
Back-Office Outsourcing for Housing Nonprofit
5.0 Dec 17, 2025They adapted well when our needs changed or when priorities shifted. They listened to feedback and adjusted their approach without hesitation, which made collaboration smooth. At first, there was a brief adjustment period as we aligned on how we like things done. After that, everything flowed much better.
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Sales Outsourcing for Venture Capital Firm
5.0 Aug 19, 2025Our primary form of communication was through email and scheduled Zoom calls, which made it easy to align on tasks and review progress. For quick updates and day-to-day coordination, we also used tools like Slack, which helped keep everything organized and responsive. This mix of channels ensured smooth collaboration and gave us full visibility into the work being done.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment.Was this helpful?
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This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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See All Locations (7)Philadelphia, PA
1700 Market Street
Philadelphia, PA 1910310 - 15
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
50% Call Center Services10% Business Consulting10% Customer Service Outsourcing +5 services10% Sales Outsourcing5% Back Office Outsourcing5% Email Marketing5% Finance & Accounting Outsourcing (FAO)5% Market ResearchSee all 35 projectsExpertCallers is a professional call center service provider specializing in inbound and outbound customer communication, lead qualification, and appointment scheduling. The company has received overwhelmingly positive feedback for its professionalism, responsiveness, and ability to integrate seamlessly with clients' operations, with more than 90% of reviews highlighting these aspects. Clients consistently report improved customer response times and increased lead conversion rates after partnering with ExpertCallers.
Reviews mention Efficient
The overall sentiment regarding the efficiency of ExpertCallers is highly positive. Clients consistently noted their project management as 'efficient and well-structured,' with one reviewer highlighting a 'smooth day-to-day operation.' Specific instances of feedback include significant improvements in response times and customer satisfaction, as well as timely delivery of milestones. Clients appreciated the proactive approach to optimizing processes and the ability to adapt quickly to evolving needs, demonstrating that ExpertCallers effectively managed tasks while maintaining high-quality service.-
Call Center & Sales Outsourcing for Construction Company
5.0 Feb 25, 2026The project management was highly professional. ExpertCallers maintained clear communication, provided consistent updates, and delivered all milestones on time. Any feedback or adjustments we requested were implemented quickly, making collaboration smooth and effective.
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Survey Research & Data Collection for Nonprofit Organization
5.0 Mar 14, 2026Their team managed the project efficiently and delivered reports within the agreed timeline.
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Call Center Services for Construction Company
4.5 Mar 23, 2026Project management was smooth and reliable. The team consistently delivered on time, maintained clear communication, and adapted quickly to our requirements without any delays. Their professionalism and ability to handle customer interactions efficiently stood out.
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Call Center Services for Tree Care Company
4.5 Apr 7, 2026Project management was highly efficient and professional. They maintained clear communication, provided regular updates, and ensured everything was delivered on time. Their team was always responsive and proactive in optimizing processes as our needs evolved.
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Customer Support Services for E-Commerce Company
4.5 Apr 10, 2026Customer satisfaction improved significantly, response times decreased, and our internal workload was reduced. This allowed us to focus more on scaling the business while maintaining service quality. Project management was efficient and well-structured. The team was responsive and ensured smooth day-to-day operations.
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16 of 29 reviews are 5 stars$50,000 – $199,999 avg. project costRead 29 Recent ReviewsReviewed 29 times in the past 6 months
In the past six months, ExpertCallers has received overwhelmingly positive feedback from clients across various industries. Clients highlighted improvements in response times and customer engagement, with significant increases in qualified leads and appointment bookings. For example, one client noted a 40% growth in booked consultations due to ExpertCallers' efficient handling of inquiries. Overall, clients appreciated the professionalism and adaptability of the team, although some suggested enhancements in reporting and analytics for deeper insights.Was this helpful?
Industry Experience
ExpertCallers has demonstrated strong expertise across several industries, particularly in Business Services, Construction, Contracting, and Automotive sectors. Clients noted significant improvements in lead generation, customer engagement, and operational efficiency. Feedback indicates a consistent professionalism and adaptability, with measurable outcomes including increased qualified leads and enhanced customer satisfaction across these industries. Overall sentiment is positive, particularly for businesses seeking to improve communication and customer service capabilities.
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Home Services Electric Financial services Non-profit Information technology Education Contracting Business services Other industries Automotive ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with ExpertCallers' pricing, describing it as fitting their budgets while delivering significant value. Feedback highlights instances where clients noted the 'good value for cost' and the ability to maintain high-quality service without increasing internal workload. Overall sentiment reflects confidence in the company's cost-effectiveness, with several reviews emphasizing improved customer response times and lead conversion rates as indicators of the value received from their services.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Norristown, PA
Services provided
50% Call Center Services50% Sales OutsourcingSee all 46 projectsSuperhuman Prospecting is a lead generation and appointment-setting company specializing in outbound cold calling. Across reviews, clients highlight their professionalism, adaptability, and commitment to understanding client needs. Notably, Superhuman Prospecting has consistently delivered results, with significant increases in appointments and leads. Approximately 80% of reviewers commend their responsiveness and project management skills, often praising Merry for exceptional support and execution.
Reviews mention Proactive
Clients have consistently praised Superhuman Prospecting for their proactive approach and exceptional communication. For instance, a Director of Pharmacy highlighted their team's responsiveness and dedication to understanding business goals, which contributed to a seamless experience. Additionally, the publisher of Oilman Magazine noted the initiative taken by the Pereus Marketing team to seek feedback, showcasing their commitment to client satisfaction. Overall, the sentiment reflects a strong appreciation for the company's proactive engagement and tailored service.-
B2B Cold Calling Services for Pharmaceutical Company
5.0 Jun 26, 2024Superhuman Prospecting's project management has been exceptional. They consistently delivered items on time, ensuring that our campaigns stayed on schedule. Chris and his team were highly responsive to our needs, always available to address any concerns or make adjustments as required. Their proactive approach and attention to detail have made working with them a seamless and efficient experience.
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Prospecting Calls for Trade Magazine Event
5.0 Jul 18, 2019The workflow with Pereus Marketing (RPMC) was fantastic. They took the initiative to reach out to us for feedback. The Pereus Marketing (RPMC) team was great.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently praise Superhuman Prospecting for providing good value for the cost of their services. Feedback highlights that their pricing aligns well with client budgets while delivering impressive results, such as increased appointment bookings and lead generation. One client noted, 'Pricing fit our budget and offered good value for cost.' Overall sentiment indicates satisfaction with the return on investment, as multiple clients reported measurable successes and seamless project management without significant areas for improvement.Was this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
Pennsylvania-based clients praise Superhuman Prospecting for their ability to generate qualified leads and set appointments through effective outreach campaigns. Reviewers highlight their professionalism, clear communication, and flexibility in handling nuanced pitches across various industries.Read Local ReviewsWas this helpful?
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$1,000+$100 - $149 / hr10 - 49Royersford, PA
Services provided
30% IT Managed Services25% Cybersecurity15% Call Center Services +5 services15% Cloud Consulting & SI5% IT Strategy Consulting5% Web Development3% Business Consulting2% IT Staff AugmentationSee all 4 projectsKPInterface, Inc. is a managed IT services company offering comprehensive network security, hardware/software support, and IT consulting. Reviews reflect a 100% positive experience, highlighting KPInterface's exceptional project management, responsiveness, and proactive approach. Notably, 75% of clients commend their high ratings and good value for cost, while 50% emphasize their alignment with company values and culture fit.
Reviews mention Proactive
Clients have consistently praised KPInterface, Inc. for their proactive approach to IT management. Feedback highlights their dedication to full-service support, ensuring clients remain compliant and secure while utilizing the latest technology. One client noted the account manager's accessibility and insightful recommendations during quarterly reviews, emphasizing their proactive communication during software rollouts and issue resolution. Overall, the sentiment reflects strong satisfaction with KPInterface's proactive engagement and responsiveness to client needs.-
Managed IT Services for Industrial Air Pollution Control Co
5.0 Sep 14, 2023Our account manager, aka vCIO (virtual Chief Information Officer), was and continues to be very present and easily accessible. They have become intimately familiar with the operations and procedures of our business and are capable of making insightful recommendations during our quarterly reviews. The rollouts were planned together with us and were completed on time with limited exceptions. In the event there were unexpected challenges, these were communicated ahead of time, and alternative solutions were provided in order to limit downtime. Their dedication to full-service support. They're proactive in ensuring we're up-to-date, compliant, secure, and utilizing the latest the IT world has to offer.
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Industry Experience
KPInterface, Inc. has garnered positive feedback across various industries, including Manufacturing, Technology, Architecture, and Engineering. Clients appreciate their expertise in network security, managed IT services, and project management, highlighting improvements in operational efficiency and cybersecurity compliance. The overall sentiment is highly favorable, with businesses noting KPInterface's strong communication, responsiveness, and commitment to delivering tailored solutions that align with their specific industry needs.
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Engineering Design Manufacturing Consumer ProductsWas this helpful?
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Review Rating from Clients
4.9/5.0
Quality
4.9
Schedule
4.9
Cost
4.8
Willing to Refer
4.8
Local clients highlight KPInterface's strong technical skills in cybersecurity, infrastructure upgrades, and comprehensive managed services. They value their professional approach, timely project execution, and ability to tailor solutions to various business needs, from manufacturing to wholesale sectors.Read Local ReviewsWas this helpful?
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$5,000+$25 - $49 / hr50 - 249Fullerton, PA
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% StaffingSee all 1 projectsPatient Connect is a customer support company specializing in call center services for healthcare sectors, including EHR scheduling. The company consistently receives positive feedback for its fast and professional support, with 100% of reviewers expressing satisfaction. Clients appreciate the efficient communication and alignment with company values, resulting in nearly zero missed calls and improved revenues.
Industry Experience
Patient Connect has demonstrated expertise primarily in the Advertising & Marketing and Healthcare industries. Clients commend their fast communication, effective customer support, and the ability to enhance patient connection rates, leading to increased client satisfaction and reduced missed calls. The overall sentiment is highly positive, particularly within the Healthcare sector, where their local representation and alignment with client values are noted as key strengths, making them a strong contender for similar projects.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Patient Connect's value for money, highlighting it as a key reason for their selection. One reviewer noted the company's 'good value for cost' and emphasized satisfaction with the services provided, leading to enhanced customer retention and reduced missed calls. The quick communication and professional support further reinforced the perceived value of their investment, indicating that clients feel they receive quality service relative to the costs incurred.Was this helpful?
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$1,000+< $25 / hr250 - 999Wilmington, DE
Services provided
75% Data Annotation Services10% AI Development10% Back Office Outsourcing +1 service5% Market ResearchSee all 27 projectsLabel Your Data is a data annotation company specializing in labeling complex datasets for AI and machine learning applications. Their reviews highlight a strong emphasis on high-quality, accurate labeling and efficient project management, with over 90% of clients noting their fast delivery and structured approach. Clients frequently commend their responsiveness and flexibility, with 75% mentioning their adaptability to specific project needs.
Reviews mention Personable
Clients consistently highlight Label Your Data's personable approach, noting their responsiveness and effective communication. One client remarked on their availability and ability to meet deadlines, emphasizing the relevant questions asked throughout the project. This attentiveness contributed to a positive working relationship, leading to high-quality results that met expectations. Overall, the sentiment regarding their personable nature is highly favorable, indicating a strong alignment with client needs.-
Data Integration for Artificial Intelligence Startup
5.0 Jul 23, 2020They were responsive and personable from the start. It was apparent by the relevant questions they asked that they were experienced in this type of work. They were available and tried to meet deadlines. We communicated via phone and email as needed.
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Industry Experience
Label Your Data has demonstrated expertise across various industries, including Information Technology, Gaming, Retail, Advertising & Marketing, Automotive, and Construction. Feedback highlights their strengths in delivering high-quality annotations, effective communication, and responsiveness to client needs. The overall sentiment is positive, with clients appreciating their structured approach, timely delivery, and adaptability in complex projects. This positions Label Your Data as a suitable partner for companies seeking reliable data annotation services, particularly in AI and machine learning applications.
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IT Services Construction Gaming Retail Advertising & marketing Other Industry Software Business services Transportation Automotive Engineering Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Label Your Data is frequently recognized for its cost-effectiveness and value for money. Clients have noted that their pricing aligns well with budgets while delivering high-quality services. For instance, one client appreciated the 'good value for cost' and another highlighted that they chose Label Your Data due to their 'fast response and free pilot.' Overall, the sentiment regarding cost and value is overwhelmingly positive, with many clients expressing satisfaction with the quality of work relative to the investment made.Was this helpful?
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$1,000+< $25 / hr250 - 999Doylestown, PA
Services provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat, call center augmentation, and virtual agent solutions. Their reviews highlight their exceptional communication and customized service, with 100% positive feedback on responsiveness and meeting client needs. Reviewers consistently mention HelpSquad's alignment with company values and budgetary constraints, underscoring their strong value proposition and ability to deliver timely and effective solutions.
Industry Experience
HelpSquad has garnered positive feedback across various industries, including Real Estate, Education, Advertising & Marketing, Medical, Manufacturing, and Software. Clients commend their responsiveness, exceptional customer service, and cost-effectiveness. In Real Estate, they improved guest communication and reduced labor costs. In Education, they provided seamless call center support. In Advertising & Marketing, they successfully increased lead generation. Overall, HelpSquad's expertise and personalized approach make them a strong fit for businesses seeking customer service and support solutions.
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Real estate Education Pharmaceuticals Business services Advertising & marketing Medical Consumer Products Manufacturing Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
More responsive than most other service providers
Get in TouchHelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Pennsylvania-based clients emphasize HelpSquad's versatility in handling complex tasks like live chat, sales, and administrative support, with consistent positive outcomes, proactive communication, and high-quality service that meets their evolving business demands.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr250 - 999Lititz, PA
Services provided
40% Call Center Services25% Customer Service Outsourcing20% Back Office Outsourcing +2 services10% Sales Outsourcing5% Content Moderation ServicesFounded in 2020, MM Solutions INC is a telephone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Trappe, PA
Services provided
50% Back Office Outsourcing50% StaffingPortiva is a Back Office Outsourcing and Staffing company. The team focuses on Back Office Outsourcing and Staffing, and the firm is in Trappe, Pennsylvania and Trappe, Pennsylvania.
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UndisclosedUndisclosed1,000 - 9,999Plymouth Meeting, PA
Services provided
50% Back Office Outsourcing50% Call Center ServicesSee all 1 projectsAllianceOne offers tax collection services and is recognized for helping businesses achieve financial growth through effective revenue collection. The reviews highlight a significant increase in earnings, with clients commending AllianceOne for its swift service and strategic value for money. The company's high ratings, geographical convenience, and competitive pricing are noted as compelling factors for partnership.
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$5,000+$150 - $199 / hr10 - 49West Chester, PA
Services provided
40% ERP Consulting and SI30% ECM Consulting and SI10% AI Consulting +2 services10% Application Management & Support10% Document Digitization & ManagementSee all 2 projectsVerbella CMG is an ERP and content management solutions provider, renowned for its expertise in Kofax and SAP systems. Across reviews, 100% of clients praised their technical expertise, swift implementation, and responsive customer service. Clients appreciate their cost efficiency and integrity, with no significant areas for improvement noted.
Reviews mention Proactive
Clients have consistently praised Verbella CMG for their proactive approach, particularly in addressing inquiries and resolving issues swiftly. One client noted their 'immediate attention' to questions and the prompt tracking of defects, highlighting the company's commitment to customer support. Additionally, their technical expertise and valuable advice during the design phase were commended, underscoring their proactive engagement in ensuring project success.-
Construction Company AP Solution
4.0 Aug 27, 2013The one thing that really stands out was their immediate attention whenever we had questions, needs or needed to test. When we tested and something wasn’t working or was buggy, they were there tracking our defects and resolving them as quickly as possible.
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Industry Experience
Verbella CMG has demonstrated strong expertise in the construction and consumer products industries, receiving positive feedback for their user-friendly ERP interfaces and excellent OCR capabilities. Clients noted their effective automation of accounts payable processes, substantial time savings, and high-quality support. Overall sentiment highlights Verbella's technical proficiency, integrity, and a personalized approach to service, making them a suitable partner for projects requiring efficient invoice processing and content management.
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Other Industry Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Verbella CMG for providing excellent value for money, highlighting their competitive pricing and effective solutions. One client noted that Verbella's owner managed a project alone, achieving results in two days at a fraction of the cost compared to competitors requiring multiple employees. Another client appreciated the significant time and resource savings, stating that Verbella's implementation led to reduced staffing needs and eliminated extensive paperwork, ultimately delivering substantial efficiency improvements.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
Local clients commend Verbella CMG for delivering tailored IT solutions that streamline invoice archiving and retrieval, saving time and money. They value the provider’s deep understanding of SAP and their proactive, honest support throughout complex projects.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed50 - 249Blue Bell, PA
Services provided
70% Call Center Services30% Customer Service OutsourcingLaunched in 2012, Company Voice, LLC is an answering service. The firm focuses on Call Center Services and Customer Service Outsourcing, and is midsize.
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$1,000+Undisclosed10 - 49Mountville, PA
Services provided
100% Customer Service OutsourcingFounded in 2026, Total Scope Janitorial Services is a small Mountville, Pennsylvania-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Bethlehem, PA
Services provided
50% Call Center Services25% IT Managed Services15% Cybersecurity +1 service10% IT Staff AugmentationET&T, Inc. Is an answering service. Founded in 1968, their team focuses on Call Center Services and IT managed services.
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Undisclosed< $25 / hr1,000 - 9,999Bryn Mawr, PA
Services provided
40% Customer Service Outsourcing25% Sales Outsourcing15% Back Office Outsourcing +2 services15% Finance & Accounting Outsourcing (FAO)5% IT Staff AugmentationFair Trade Outsourcing is a Customer Service Outsourcing company launched in 2016. Their services include Customer Service Outsourcing and Sales Outsourcing.
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$10,000+$25 - $49 / hr10 - 49Chadds Ford, PA
Services provided
20% Call Center Services15% HR Consulting10% AI Development +7 services10% Cloud Consulting & SI10% Custom Software Development10% HR Outsourcing10% Web Development5% AI Agents5% BI & Big Data Consulting & SI5% Mobile App DevelopmentSee all 1 projectsMCL is a highly skilled IT services company specializing in call recording software development, UI development, infrastructure maintenance, and customer support. Their clients report increased customer satisfaction and retention rates, with over 90% retention year after year. Feedback highlights MCL’s timely delivery and impressive knowledge, with 100% of reviews being positive and no noted areas for improvement.
1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In recent reviews, clients commend MCL for their extensive expertise in call recording software and reliable support services. A VP of operations noted MCL's ability to enhance customer satisfaction and retention rates, highlighting an impressive 90% retention. Clients appreciate the timely delivery of projects and the alignment of company values. Overall, feedback reflects strong satisfaction, with no identified areas for improvement.Was this helpful?
Industry Experience
MCL has demonstrated strong expertise in the telecommunications industry, particularly in call recording software development and customer support. Client feedback highlights their impressive knowledge, timely delivery, and contribution to high customer satisfaction and retention rates, exceeding 90%. Their alignment with client values and culture further reinforces their strengths. Organizations within telecommunications seeking reliable IT service and software development would find MCL to be a suitable partner.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with the overall cost and value for money provided by the company. One client noted that they chose MCL due to their high ratings and alignment in values, emphasizing the good value for the cost. Additionally, positive results, including high customer retention rates and satisfaction, underline the effectiveness of MCL's services, indicating that clients perceive their investment as worthwhile.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Pennsylvania-based clients praise MCL for their extensive call recording software expertise, reliable support, and timely project delivery. They highlight the company's responsibility and knowledge, which have contributed to high customer satisfaction and retention in complex telecommunications solutions.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr50 - 249Philadelphia, PA
Services provided
50% Accounting25% Back Office Outsourcing25% Call Center ServicesSee all 5 projectsOutsourcing Business Solutions is a versatile accounting services provider, specializing in bookkeeping, financial analysis, and back-office support. Overall, 100% of their reviews highlight their efficiency, reliability, and effective communication. Clients consistently note their commitment to deadlines and the value they offer, with 80% mentioning impressive project management and timely delivery. They are widely regarded as a dependable partner for ongoing collaborations.
Reviews mention Collaborative
Clients express a highly collaborative sentiment towards Outsourcing Business Solutions, highlighting effective communication and partnership. One client noted their appreciation for the team's honesty and transparency, stating they collaborate well with other vendors and consistently follow through on commitments. This collaborative approach fosters a sense of partnership, as evidenced by a long-term engagement spanning over five years. Overall, the feedback reflects satisfaction with the company's collaborative efforts in managing projects.-
Accounting Services for Law Firm
5.0 May 12, 2023We really appreciate their honesty, and they communicate and collaborate very effectively with other vendors we work with. Outsourcing Business Solutions always follows through on what they promise, and provides good value for the cost. We consider them a partner and are planning a long-term relationship with them.
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Industry Experience
Outsourcing Business Solutions has received positive feedback across several industries, including Financial Services, Legal, and Business Services. Clients commend their expertise in accounting and bookkeeping, with notable strengths in efficiency, communication, and adaptability. In Financial Services, they facilitated QuickBooks management, while in Legal, they provided backend bookkeeping. Their impact is evident in improved financial processes and higher profit margins in Business Services. Overall, companies seeking reliable accounting support in these sectors are likely to find a good match with Outsourcing Business Solutions.
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Financial services Other Industry IT Services Business services LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with the cost-effectiveness and value provided by Outsourcing Business Solutions. For instance, one client noted they spent less than $3,000 monthly, highlighting the transparency and adherence to budget. Another client appreciated the overall cost savings and efficient service, stating, 'Outsourcing Business Solutions has made our lives easier.' Overall, feedback indicates a strong sentiment of value for money, with many clients citing impressive results relative to their investment.Was this helpful?
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$5,000+Undisclosed10,000+Philadelphia, PA
Services provided
35% Custom Software Development25% Back Office Outsourcing20% Call Center Services +2 services15% Generative AI5% Robotics Process AutomationEClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
Read moreSee All Locations (12)Philadelphia, PA
1880 John F Kennedy Boulevard
Philadelphia, PA 191031001 - 2000
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UndisclosedUndisclosed10 - 49Phoenixville, PA
Services provided
25% Cloud Consulting & SI25% Customer Service Outsourcing25% Cybersecurity +1 service25% IT Managed ServicesACE Tech Group is a cloud consulting & SI company. The Phoenixville, Pennsylvania-based company provides cloud consulting & SI and Cybersecurity.
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$1,000+< $25 / hr50 - 249Wilmington, DE
Services provided
50% Back Office Outsourcing24% Customer Service Outsourcing16% Call Center Services +1 service10% AI DevelopmentLaunched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (2)Wilmington, DE
2055 Limestone Road STE 200-C
Wilmington, DE 1980876 - 100
607-499-4289
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$1,000+< $25 / hr250 - 999Philadelphia, PA
Services provided
35% Back Office Outsourcing35% Call Center Services30% Customer Service OutsourcingPRWTech is a call center in Philadelphia, Pennsylvania and Washington, District of Columbia. The team provides Call Center Services and Back Office Outsourcing.
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$5,000+$150 - $199 / hr10 - 49Telford, PA
Services provided
45% IT Managed Services15% Call Center Services13% Unified Communications Consulting & SI +3 services12% IT Staff Augmentation10% IT Strategy Consulting5% Other IT Consulting and SIFounded in 1991, Altek Business Systems Inc, a small IT managed services company, is based in Telford, Pennsylvania. Their team focuses on IT managed services and Call Center Services.
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$5,000+Undisclosed10 - 49West Chester, PA
Services provided
30% Call Center Services30% Mobile App Development20% Custom Software Development +1 service20% Web DevelopmentDM Worx LLC, an application development company, is located in West Chester, Pennsylvania. Their services include Mobile App Development and Call Center Services.
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UndisclosedUndisclosed10 - 49Springfield, PA
Services provided
25% Accounting25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +2 services15% Financial Consulting10% Business ConsultingBrinker Simpson & Company, LLC is a small Springfield, Pennsylvania-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+$25 - $49 / hr10 - 49Philadelphia, PA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingSee all 6 projectsAnswerFront is a customer service and support solutions provider that specializes in enhancing client communication and operational efficiency. The overall feedback reveals significant improvements in client satisfaction, lead conversion rates, and operational productivity, with measurable outcomes such as a 20-25% increase in customer satisfaction scores and a 15-25% improvement in lead conversion rates. Reviewers consistently highlight AnswerFront's commitment to quality and exceptional project management.
Reviews mention Timely
The sentiment regarding timeliness in AnswerFront's service is overwhelmingly positive. Clients commend the company for consistently meeting deadlines and adhering to agreed timelines, which facilitated smooth project implementation. Specific feedback highlights their effective management of inquiries and scheduling, significantly reducing missed client calls and enhancing overall operational efficiency.-
Inbound Sales & Customer Support Services for Cleaning Firm
5.0 Jul 27, 2024AnswerFront consistently meets deadlines, ensuring all deliverables are completed on schedule. They adhered to the agreed timelines for each phase of the project, which contributed to the smooth implementation of their services.
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Industry Experience
AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.
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Advertising & marketing Human Resources Business services Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Clients in Philadelphia praise AnswerFront for their expertise in streamlining customer support, sales, and operational processes across diverse industries. They highlight measurable improvements in customer satisfaction, lead conversion, and efficiency, emphasizing the company's proactive project management and ongoing support.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed10 - 49Broomall, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementBusiness Consulting company Amber Locksmith Store was established in 1983. The team provides Business Consulting and Back Office Outsourcing and is based in Broomall, Pennsylvania.
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Undisclosed$50 - $99 / hr10 - 49Wayne, PA
Services provided
35% Business Consulting35% Sales Outsourcing30% BrandingExpert Business Development LLC is a Business Consulting company. The firm is headquartered in Wayne, Pennsylvania. Their services include Business Consulting and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Phillipsburg, NJ
Services provided
25% Market Research25% Sales Outsourcing10% Marketing Strategy +8 services5% Affiliate Marketing5% Content Marketing5% Direct Marketing5% Email Marketing5% Event Marketing5% Mobile & App Marketing5% Other Digital Marketing5% Social Media MarketingSee all 1 projectsCaret is a strategic sales consultancy specializing in outbound sales and demand generation. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their integrity, commitment, and strategic vision. Clients report significant business growth, with measurable success exceeding fivefold, and commend Caret for their impeccable timeliness and effective communication.
Industry Experience
Caret has demonstrated expertise primarily in the Software industry, particularly within SaaS and Facilities Management. Clients commend their strategic vision, integrity, and effectiveness in implementing sales solutions, which significantly enhance business growth. Feedback highlights their strong communication and commitment, leading to measurable outcomes such as substantial revenue increases. Overall, Caret is well-suited for technology-driven businesses seeking robust sales solutions and effective project management.
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SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed that Caret provides significant value for money, often highlighting the company's integrity and commitment. One CEO noted that Caret's efforts led to a fivefold business growth, emphasizing their effective implementation of sales strategies. While the pricing was not specifically mentioned, the overall sentiment reflects satisfaction with the cost relative to the results achieved, indicating that clients perceive Caret's services as a worthwhile investment.Was this helpful?
See All Locations (3)Phillipsburg, NJ
21 Pudding Stone Way
Phillipsburg, NJ 088652 - 5
9088787705
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Undisclosed$150 - $199 / hr10 - 49Lancaster, PA
Services provided
20% Content Marketing20% Public Relations20% Social Media Marketing +4 services10% Advertising10% Pay Per Click10% Sales Outsourcing10% Video ProductionStoner Bunting Advertising is a small public relations firm launched in 1984. Their services include Public Relations and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Wilmington, DE
Services provided
30% Call Center Services25% Customer Service Outsourcing15% Back Office Outsourcing +3 services15% Sales Outsourcing10% Employer of Record (EOR) Services5% HR ConsultingFoneFluent, a midsize answering service company, is in Amman, Jordan and Wilmington, Delaware. Their services include Call Center Services and Customer Service Outsourcing.
Read moreSee All Locations (2)Wilmington, DE
800 North King Street
Wilmington, DE 1980110 - 15
(302) 600-1132
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UndisclosedUndisclosed2 - 9Royersford, PA
Services provided
100% Call Center ServicesProfessional Services is a small answering service company. Launched in 1967, the team offers Call Center Services.
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$5,000+$25 - $49 / hr50 - 249Claymont, DE
Services provided
50% Back Office Outsourcing50% Other IT Consulting and SIBack Office Outsourcing and other IT consulting and SI company Humalife Healthcare was launched in 2020. The company focuses on Back Office Outsourcing and other IT consulting and SI, and is
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UndisclosedUndisclosed10 - 49Fort Washington, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Brokerage ServicesFounded in 1989, Exclusive Locksmith Service is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Wilmington, DE
Services provided
100% Back Office OutsourcingAidify Assistants is a Back Office Outsourcing company located in Wilmington, Delaware. The team focuses on Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Souderton, PA
Services provided
80% Call Center Services20% Customer Service OutsourcingTowne Answering Service Inc is a Souderton, Pennsylvania-based answering service company. Launched in 1968, the team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr2 - 9West Chester, PA
Services provided
20% Back Office Outsourcing20% Custom Software Development20% Customer Service Outsourcing +2 services20% E-Commerce Development20% Web DevelopmentStep 2 Agility LLC is a software development company in Lahore, Pakistan and West Chester, Pennsylvania. They focus on Custom Software Development and Web Development.
Read moreSee All Locations (2)West Chester, PA
121 Spring Lane
West Chester, PA 193822 - 5
+18 352024070
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$25,000+< $25 / hr10 - 49Wilmington, DE
Services provided
45% Recruiting20% Recruitment Process Outsourcing20% Staffing +1 service15% Sales OutsourcingSee all 1 projectsTechNinja LLC is a sales and account management company noted for significantly enhancing customer experience and operational cost-efficiency. Feedback highlights their punctuality and eagerness to assist, resulting in nearly non-existent customer complaints and a fivefold increase in customer retention. Reviewers unanimously praise their service, with an implied 100% positive sentiment.
1 of 1 reviews is 5 stars$10,000 – $49,000 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the past six months, clients have praised TechNinja LLC for their effective sales and account management services, resulting in significant cost savings and improved customer retention. One client noted a fivefold increase in retention and under 1% error margins since engagement began. The team is commended for their punctuality and proactive communication. Overall, clients express high satisfaction with the value provided, highlighting an exceptional partnership with no identified areas for improvement.Was this helpful?
Industry Experience
TechNinja LLC has demonstrated significant expertise in the Advertising & Marketing industry, particularly in providing sales and account management services. Clients have praised their ability to enhance customer experience and reduce operational costs, achieving remarkable growth and customer retention improvements. The overall sentiment reflects strong satisfaction, with clients emphasizing the team's reliability, effective communication, and alignment with organizational values. TechNinja LLC is well-suited for businesses seeking to optimize their sales processes and enhance customer satisfaction.
Read All ReviewsSelect Industry to see insights
Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed high satisfaction with TechNinja LLC's pricing and overall value, noting that the company's services fit their budget while delivering significant results. One client highlighted that they saved nearly three times their expected costs and achieved remarkable improvements in customer retention and error margins. Overall, the sentiment reflects that TechNinja LLC offers excellent value for money, aligning well with client expectations and needs.Was this helpful?
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UndisclosedUndisclosed250 - 999Philadelphia, PA
Services provided
100% Back Office OutsourcingPhiladelphia Medical Billing Services is a Back Office Outsourcing company established in 2019. Based in Philadelphia, Pennsylvania, the team offers Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Abington, PA
Services provided
70% Call Center Services30% Back Office OutsourcingManaWorks LLC is a call center company located in Abington, Pennsylvania. They provide Call Center Services and Back Office Outsourcing.
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$10,000+$100 - $149 / hr10 - 49Conshohocken, PA
Services provided
100% Document Digitization & ManagementBoilerplate is a Document Digitization & Management company. They specialize in Document Digitization & Management and were founded in 2019. The company is located in Conshohocken, Pennsylvania.
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UndisclosedUndisclosed10 - 49Morton, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSmall Business Consulting company Liberty Locksmith Store, is located in Morton, Pennsylvania. Their services include Business Consulting and Back Office Outsourcing.
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$5,000+< $25 / hr50 - 249Philadelphia, PA
Services provided
22% Call Center Services20% Digital Strategy20% Web Design +3 services14% Customer Service Outsourcing12% Back Office Outsourcing12% Sales OutsourcingTessera ITeS Private Limited is a midsize Pune, India-based telephone answering service. Their services include Call Center Services and Digital Strategy.
Read moreSee All Locations (3)Philadelphia, PA
Wissahickon Ave
Philadelphia, PA 1914410 - 15
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$5,000+$200 - $300 / hr10 - 49Blue Bell, PA
Services provided
20% BI & Big Data Consulting & SI10% API Development10% Application Management & Support +6 services10% Business Consulting10% Custom Software Development10% Document Digitization & Management10% Enterprise App Modernization10% Robotics Process Automation10% Web DesignBased in Blue Bell, Pennsylvania, Hammer Dev is a big data company. The team offers BI & big data consulting & SI and Custom Software Development.
Read moreMore responsive than most other service providers
Get in TouchHammer Dev is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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UndisclosedUndisclosed2 - 9Lancaster, PA
Services provided
100% Call Center ServicesCommunications Center of Pennsylvania is a small answering service in Lancaster, Pennsylvania. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Wyncote, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementEstate Locksmith Store is a Business Consulting company. Located in Wyncote, Pennsylvania, their small team offers Business Consulting and Back Office Outsourcing. The firm was founded in 1994.
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UndisclosedUndisclosed10 - 49Philadelphia, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementUniversal Locksmith Store is a Business Consulting company established in 1989. Their team focuses on Business Consulting and Back Office Outsourcing.
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$10,000+$50 - $99 / hr10 - 49Wilmington, DE
Services provided
20% Call Center Services20% Content Moderation Services20% Data Annotation Services +2 services20% Transcription20% TranslationFingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription.
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Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.
We evaluate service providers using a structured methodology that combines:
- In-depth client interviews and ratings
- Comprehensive project details
- Market presence
- Portfolio examples and industry recognition
This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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Rollover to see company insights or click a company below for more details.
A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 7 Reading BPO Services
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
30.5/40.015.4/20 Reviews8.5/10 Clients & Experience6.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr10 - 49Norristown, PA
Ability to deliver
31.9/40.018.2/20 Reviews8.6/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr10 - 49Royersford, PA
Ability to deliver
24.5/40.016.6/20 Reviews0/10 Clients & Experience7.9/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$5,000+$25 - $49 / hr50 - 249Fullerton, PA
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
39.4/40.020/20 Reviews9.6/10 Clients & Experience9.8/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999Wilmington, DE
Ability to deliver
32.7/40.017.4/20 Reviews7.7/10 Clients & Experience7.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Lititz, PA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
UndisclosedUndisclosed10 - 49Trappe, PA
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+Undisclosed50 - 249Philadelphia, PA
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed1,000 - 9,999Plymouth Meeting, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+$150 - $199 / hr10 - 49West Chester, PA
Ability to deliver
22/40.014.6/20 Reviews2.1/10 Clients & Experience5.3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Blue Bell, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49Mountville, PA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Bethlehem, PA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
Undisclosed< $25 / hr1,000 - 9,999Bryn Mawr, PA
Ability to deliver
2.1/40.00/20 Reviews2.1/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+$25 - $49 / hr10 - 49Chadds Ford, PA
Ability to deliver
21.7/40.016.8/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$1,000+< $25 / hr50 - 249Philadelphia, PA
Ability to deliver
31.9/40.016.2/20 Reviews9.8/10 Clients & Experience6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+Undisclosed10,000+Philadelphia, PA
Ability to deliver
7.9/40.00/20 Reviews0/10 Clients & Experience7.9/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
UndisclosedUndisclosed10 - 49Phoenixville, PA
Ability to deliver
5.8/40.00/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr50 - 249Wilmington, DE
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+Undisclosed50 - 249Philadelphia, PA
Ability to deliver
29.3/40.019.2/20 Reviews4.7/10 Clients & Experience5.4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other
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