Home BPO United States Pennsylvania Reading

Top BPO Companies in Reading

Ratings Updated: April 5, 2026

We verify reviews and evaluate companies so you can choose with confidence. We may earn a fee for some placements. Learn how Clutch ensures trust

Featured

What are Featured Providers?
Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Reading, United States

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

See all 7 projects
Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
Read All Reviews

Select Industry to see insights

Arts, entertainment & music Sports Legal Other Industry Information technology Business services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.
Read All Reviews

Was this helpful?

More responsive than most other service providers

Solvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View projects from:

Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 8 time zones:

Colombia Time (COT)

Brazil Eastern Time (BET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Mountain Standard Time (MST)

Canada Newfoundland Time (CNT)

Puerto Rico and US Virgin Islands Time (PRT)

Was this helpful?
View Profile Visit Website
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Reading, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

See all 28 projects
Reviews mention Puts the customer first
Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
Read Full Review

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
Read All Reviews

Select Industry to see insights

Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
Read All Reviews

Was this helpful?

View projects from:

United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

View all languages

This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

View all time zones

Was this helpful?
View Profile Visit Website
Remote CoWorker

4.8 177 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Reading, United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.

See all 177 projects
Reviews mention High-quality work
Clients consistently praise Remote CoWorker for delivering high-quality work. For instance, one client noted the 'exceptional commitment to understanding and completing tasks accurately and on time,' while another highlighted the 'quality of candidates' and 'smooth, professional' processes. Many reviews reflect overall satisfaction with timely deliveries and proactive communication, emphasizing the company's ability to exceed expectations. The sentiment regarding the quality of work is overwhelmingly positive, with clients expressing confidence in the services provided.

Virtual Assistance for Financial Advisory & Consulting Firm

5.0 Sep 29, 2024

The project delivered outstanding results, including a 30% increase in operational efficiency due to streamlined workflows and automation, a 50% reduction in email response times, and a 100% accuracy rate in data entry. Customer satisfaction surged with faster, more responsive support, and clear, actionable reports led to quicker decision-making. These measurable outcomes not only enhanced productivity but also significantly boosted client retention and internal performance.
Read Full Review

Back Office Outsourcing for Lumber Company

5.0 Sep 16, 2024

What stands out to me is the consistent quality of service. I appreciate that, and it's why I've remained a customer.
Read Full Review

Virtual Assistance & Content Marketing for SaaS Enterprise

4.5 Aug 13, 2024

They delivered on time. They are quick to respond to needs. I was impressed by Remote CoWorker's quality of candidates.
Read Full Review

Back Office Recruiting for Household Moving Company

5.0 Jul 12, 2024

Everything is done on time and with a high level of detail. Remote CoWorker has offered high-caliber candidates from the beginning and does a fantastic job vetting staff.
Read Full Review

Document Processing Support for Construction Management Co

5.0 May 28, 2024

They delivered over and above what was needed. Projects were delivered on time and to a high quality, just what I needed.
Read Full Review

Read All Reviews

Was this helpful?

15 of 15 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 15 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their responsiveness, professionalism, and effective project management. Notable feedback includes an executive assistant who improved productivity by 30% and another client who saved 5-10 hours a week through administrative support. Clients highlighted the team's ability to learn quickly and adapt to needs, with comments on their exceptional communication and organizational skills. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.
Read 15 Recent Reviews

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, client feedback regarding Remote CoWorker highlights a strong sentiment of value for money, with many clients noting that the pricing aligns well with their budgets. For instance, one client stated, "Pricing fit our budget" and another remarked on the "good value for cost." Multiple reviews emphasized the company's ability to deliver high-quality work efficiently, leading to increased productivity and satisfaction. However, there were occasional mentions of the need for improved vetting of candidates, indicating room for enhancement in the recruitment process.
Read All Reviews

Was this helpful?

View projects from:

United States (109) Canada (4) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

Was this helpful?
View Profile Visit Website
TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Reading, United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

See all 18 projects

2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback for TECHSPEED INC highlights a strong overall sentiment, emphasizing their professionalism, responsiveness, and ability to deliver high-quality results. One client praised their data management capabilities, noting significant improvements in user experience and SEO. Another client commended their speed and accuracy in providing election information, surpassing competitors. Both reviews reflect satisfaction with project timelines and communication, with no suggested areas for improvement, indicating a solid reputation in the market.
Read 2 Recent Reviews

Was this helpful?

Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
Read All Reviews

Select Industry to see insights

Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
Read All Reviews

Was this helpful?

More responsive than most other service providers

TECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

View Profile Visit Website
Specialty Answering Service

4.7 50 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

Undisclosed

Undisclosed

10 - 49

King of Prussia, PA

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% Sales Outsourcing

Specialty Answering Service is a call center service provider known for offering customizable and budget-friendly solutions for businesses of various industries, such as real estate, healthcare, and telecommunications. Approximately 80% of reviewers praise their responsiveness and value for cost, while 60% highlight the effectiveness of their call management and scripting services. Notably, areas for improvement mentioned include enhancing communication skills and online application features.

See all 50 projects

1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have reported a generally positive experience with Specialty Answering Service, particularly appreciating their responsiveness and project management. One client noted their effectiveness in handling overflow calls, although there were instances where the caller experience varied. Suggestions for improvement included enhancing staff communication skills. Overall, the sentiment reflects satisfaction with the service quality and value for cost, indicating a favorable fit for ongoing projects.
Read 1 Recent Review

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (30) $10,000 to $49,000 (3) $10,000,000 + (3) $200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Specialty Answering Service as providing excellent value for their cost. Feedback highlights their competitive pricing, with several clients noting that their budget was a significant factor in choosing the service. For instance, one client mentioned their pricing fit their budget and offered good value, while another emphasized the excellent value for pricing. Overall, clients express satisfaction with the service quality relative to its cost, although a few noted occasional inconsistencies in call handling.
Read All Reviews

Was this helpful?

Review Rating from Clients

4.3/5.0

Quality

4.5

Schedule

4.3

Cost

4.0

Willing to Refer

3.8

Pennsylvania clients, including medical and insurance professionals, commend SAS for tailored call-answering and emergency forwarding. They appreciate the company's local support, user-friendly portals, and consistent responsiveness, emphasizing their long-term satisfaction with the dependable, customer-centric services.
Read Local Reviews

Was this helpful?

View Profile Visit Website
SupportYourApp

4.8 81 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Services provided

35% Customer Service Outsourcing

25% Call Center Services

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a customer support outsourcing company that offers 24/7 support services, including ticket management and issue resolution. The reviews reveal mixed feedback; approximately 75% are positive, highlighting their operational excellence, adaptability, and strong customer-centric mindset. However, around 25% of reviews point to concerns about communication, ownership, and workload efficiency.

See all 81 projects
Reviews mention Puts the customer first
The feedback indicates a strong customer-first approach by SupportYourApp, as they prioritize client needs and provide responsive support, often addressing inquiries within 5-15 minutes. Clients appreciate their adaptability, with one noting that the team actively seeks to understand customer feedback for future autonomy. The training process is highlighted as effective, ensuring agents are well-prepared. Overall, clients express satisfaction with their engagement, citing high customer service satisfaction scores averaging 4.8/5.

Call Center Services for Video Editing Platform

5.0 Oct 31, 2022

They are always ready to answer any question and satisfy every need we may have. This has been proven over and over during the last 6 years. We consider them an integral and organic part of our company.
Read Full Review

Call Center Services for Transportation Service Provider

5.0 Sep 28, 2022

Every question is taken seriously and every concern is addressed immediately. More importantly, they're always on the lookout to improve our processes. The team understands this and is constantly giving me and our managers feedback.
Read Full Review

Customer Support for Fintech Company

5.0 Apr 14, 2020

I’m impressed with the level of service. They’re dedicated to servicing us and our customers. It was important for us to provide high-quality service to our customers.
Read Full Review

Read All Reviews

Was this helpful?
11 of 14 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 14 times in the past 6 months
In the last six months, client feedback on SupportYourApp has been predominantly positive, highlighting their operational excellence and strong customer-centric approach. Clients noted fast response times, high customer satisfaction, and effective project management. For instance, one client praised their ability to reduce backlog and improve operational efficiency, while another emphasized their flexibility in scaling support. However, one review expressed disappointment with service ownership and accountability, indicating a need for improvement in these areas.
Read 14 Recent Reviews

Was this helpful?

Industry Experience

SupportYourApp has demonstrated expertise across various industries, including Information Technology, Healthcare, and Financial Services, receiving positive feedback for their operational excellence and customer-centric approach. Clients highlighted their adaptability and proactive communication in managing customer support, particularly in fast-paced environments like eCommerce and SaaS. Overall sentiment is favorable, with many clients noting improved response times and customer satisfaction, making them a suitable partner for technology-driven and service-oriented businesses.
Read All Reviews

Select Industry to see insights

Non-profit Consumer Products eCommerce HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing Other industries Information technology Retail

Was this helpful?

Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

SupportYourApp in Wilmington, Delaware, excels in providing 24/7 customer support, enhancing client satisfaction and streamlining workflows for tech companies. Their team handles complex inquiries, demonstrating reliability and proactive problem-solving, making them a trusted partner for diverse support needs.
Read Local Reviews

Was this helpful?
View Profile Visit Website
Featured

What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Reading, United States

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

See all 11 projects

1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.
Read 1 Recent Review

Was this helpful?

Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
Read All Reviews

Select Industry to see insights

Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
Read All Reviews

Was this helpful?

Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

HelpSquad, based in Pennsylvania, excels in virtual assistant services, live chat integration, and omnichannel support for clients like Azzur Group and InsaneLab. Reviewers praise their responsiveness, project management, and ability to handle complex tasks such as lead generation, appointment scheduling, and customer support, delivering measurable results.
Read Local Reviews

Was this helpful?

View Profile Visit Website
Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Reading, United States

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

See all 52 projects
Reviews mention Efficient
The feedback regarding Big Outsource highlights their efficiency in managing administrative processes and back-office operations. Clients noted their project management as highly professional, consistently meeting deadlines and being responsive to specific needs. For instance, one client emphasized the measurable improvement in administrative efficiency and customer satisfaction as a direct result of Big Outsource's efforts. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and noting that the company exceeded expectations.

Business & IT Consulting Services for Haircare Company

5.0 Aug 5, 2023

Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
Read All Reviews

Select Industry to see insights

Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
Read All Reviews

Was this helpful?

View projects from:

United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)

Was this helpful?
View Profile Visit Website
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Reading, United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

See all 12 projects
Reviews mention Professional
The overall sentiment regarding TDCX's professionalism is highly positive. Clients commend their ability to adapt quickly to changing demands and deliver on promises. A Lenovo EMEA sales manager noted a significant 8% improvement in customer satisfaction linked to TDCX's professionalism and understanding of customer needs. Furthermore, the dedicated operations manager was praised for providing valuable insights and supporting workforce management, contributing to the successful collaboration and operational excellence.

Call Center Services for Tech Company

5.0 Jun 16, 2021

Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall.
Read Full Review

Call Center Services for Tech Company

5.0 Jun 16, 2021

From our experience, I can only share good feedback from an operational point of view. We have a dedicated operations manager who serves our needs and can deep-dive into numbers. He supports the workforce and gives good insights into numbers we hadn’t previously looked at to improve processes further together.
Read Full Review

Call Center Services for Tech Company

5.0 Jun 16, 2021

TDCX delivers what they promise and exceeds results, even with difficult constraints. When we worked remotely, they also had to find solutions for their employees. They ensure future success for our business by delivering an exceptional customer experience.
Read Full Review

Read All Reviews

Was this helpful?

Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
Read All Reviews

Select Industry to see insights

Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

Was this helpful?

Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
Read All Reviews

Was this helpful?

View projects from:

Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

View all time zones

Was this helpful?
View Profile Visit Website
HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

See all 11 projects

1 of 1 reviews is 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.
Read 1 Recent Review

Was this helpful?

Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
Read All Reviews

Select Industry to see insights

Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
Read All Reviews

Was this helpful?

Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

HelpSquad, based in Pennsylvania, excels in virtual assistant services, live chat integration, and omnichannel support for clients like Azzur Group and InsaneLab. Reviewers praise their responsiveness, project management, and ability to handle complex tasks such as lead generation, appointment scheduling, and customer support, delivering measurable results.
Read Local Reviews

Was this helpful?

View Profile Visit Website

Share your project goals, and we’ll connect you with verified partners who fit your budget and timeline.

Get My Matches

SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Philadelphia, PA

Services provided

80% Sales Outsourcing

10% Call Center Services

10% Email Marketing

SalesRoads is a sales development company specializing in providing sales development representatives (SDRs) for appointment setting and lead generation. Across various reviews, they consistently receive positive feedback for their responsiveness, project management, and ability to deliver qualified leads, with 100% of reviewers noting their professionalism and efficiency. Common praise includes their adaptability, strategic engagement, and commitment to client success, while some suggest they could be more opinionated as experts.

See all 65 projects

0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback for SalesRoads highlights their effectiveness in building sales pipelines through dedicated sales development representatives. One client noted they secured approximately four qualified meetings weekly, emphasizing the team's responsiveness and timely delivery. However, there is a suggestion for SalesRoads to adopt a more assertive expert stance in their consultations. Overall, the sentiment is positive, with clients appreciating the service quality and communication.
Read 1 Recent Review

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
Read All Reviews

Was this helpful?

Philadelphia, PA

1835 Market Street
Philadelphia, PA 19103
50 - 75

856-240-8100

See All Locations (3)

Was this helpful?

View Profile Visit Website
Top Virtual Assistant

5.0 71 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Philadelphia, PA

Services provided

70% Back Office Outsourcing

10% Call Center Services

10% Content Writing Services +1 service

10% Email Marketing

Top Virtual Assistant is a service provider specializing in virtual administrative support, including customer communication, scheduling, and task management. Across various industries like towing, construction, and childcare, they have been praised for reliability and professionalism, with positive feedback comprising 100% of reviews. Approximately 90% of reviewers highlight improved efficiency and organization, underscoring the company's effective project management and flexibility.

See all 71 projects

14 of 14 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 14 times in the past 6 months
Recent reviews for Top Virtual Assistant reflect a consistently positive sentiment, highlighting their professionalism, responsiveness, and effective project management. Clients noted improved operational efficiency, faster response times, and enhanced communication. Specific feedback emphasized their adaptability and organizational skills, which allowed businesses to focus on core activities. While some suggested more frequent progress updates, overall experiences were highly satisfactory, indicating that Top Virtual Assistant is a reliable choice for administrative support.
Read 14 Recent Reviews

Was this helpful?

More responsive than most other service providers

Top Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

Was this helpful?

Philadelphia, PA

1700 Market Street
Philadelphia, PA 19103
10 - 15

See All Locations (7)

Was this helpful?

View Profile Visit Website
Superhuman Prospecting

5.0 45 reviews

$1,000+

$25 - $49 / hr

10 - 49

Norristown, PA

Services provided

50% Call Center Services

50% Sales Outsourcing

Superhuman Prospecting is a lead generation and cold calling company that excels in providing outbound prospecting and appointment-setting services. The majority of reviewers highlight their professionalism, adaptability, and effective project management, with 100% positive feedback regarding their performance and responsiveness. Notably, 60% of reviewers commend their ability to deliver results on time and their consultative approach, emphasizing their unique U.S.-based calling team.

See all 45 projects

7 of 7 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 7 times in the past 6 months
Recent reviews of Superhuman Prospecting highlight their exceptional performance in lead generation and cold calling. Clients noted the professionalism and responsiveness of their team, particularly praising account manager Merry for her support and guidance. One client reported over 50 leads generated from 3,600 calls, while another highlighted 6 secured appointments. Overall, the sentiment is overwhelmingly positive, with clients appreciating the real-time analytics and effective communication, though a few suggested minor improvements in lead classification.
Read 7 Recent Reviews

Was this helpful?

View projects from:

United States (36) Germany (1) Netherlands (1) England (1)

Was this helpful?

Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

Reviewers from Pennsylvania highlight Superhuman Prospecting's proficiency in cold outreach, lead generation, and campaign management. They effectively set appointments and deliver tailored messaging, demonstrating excellent communication and adaptability. Clients appreciate their strategic insights and reliable project execution.
Read Local Reviews

Was this helpful?

View Profile
KPInterface, Inc.

4.9 4 reviews

$1,000+

$100 - $149 / hr

10 - 49

Royersford, PA

Services provided

30% IT Managed Services

25% Cybersecurity

15% Call Center Services +5 services

15% Cloud Consulting & SI

5% IT Strategy Consulting

5% Web Development

3% Business Consulting

2% IT Staff Augmentation

KPInterface, Inc. is an IT services company providing network security, hardware/software support, and managed IT services. With consistently high ratings, the company is praised for its professionalism, responsiveness, and expertise, as highlighted in 100% of the reviews. Clients appreciate the company's commitment to proactive support and strategic IT management, leading to enhanced productivity and security.

See all 4 projects
Reviews mention Personable
Clients consistently praised KPInterface, Inc. for their personable approach and strong relationship-building skills. One client noted their 'impressive' level of expertise and highlighted the 'personal touch' in their interactions. The communication was described as 'exceptional,' with a commitment to understanding and exceeding client expectations. Overall, the sentiment reflects a high level of satisfaction with KPInterface's personable service and dedication to fostering strong client relationships.

Cybersecurity & IT Support for Rubber Component Manufacturer

5.0 Sep 26, 2023

The personal touch and relationship building were very impressive. They communicated exceptionally and were on time and on budget. We're impressed with their level of expertise in all areas and ability to project manage.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

KPInterface, Inc. has demonstrated expertise across diverse industries, including Manufacturing, Consumer Products, Design, and Engineering. Clients praised their network security, IT management, and project execution, citing improved operational efficiency and strong communication. Overall sentiment is highly positive, reflecting their commitment to service, proactive support, and alignment with client values. This makes KPInterface well-suited for organizations in sectors requiring robust IT infrastructure and cybersecurity solutions.
Read All Reviews

Select Industry to see insights

Manufacturing Consumer Products Design Engineering

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight KPInterface, Inc. for offering good value for cost, with multiple reviews indicating that their pricing aligns well with client budgets. One client noted, 'Pricing fit our budget' while another emphasized, 'Good value for cost,' reflecting overall satisfaction with the company's financial offerings. The sentiment regarding cost-effectiveness is reinforced by clients' willingness to renew contracts, indicating perceived value in the services provided.
Read All Reviews

Was this helpful?

Review Rating from Clients

4.9/5.0

Quality

4.9

Schedule

4.9

Cost

4.8

Willing to Refer

4.8

Pennsylvania clients commend KPInterface, Inc. for delivering reliable managed IT services, cybersecurity, and infrastructure upgrades. Their proactive approach, clear communication, and industry-specific knowledge support organizations in maintaining stable, efficient operations with measurable improvements.
Read Local Reviews

Was this helpful?
View Profile
Patient Connect

5.0 1 review

$5,000+

$25 - $49 / hr

50 - 249

Fullerton, PA

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

20% Staffing

Patient Connect is a customer support company specializing in call center services for healthcare sectors, including EHR scheduling. The company consistently receives positive feedback for its fast and professional support, with 100% of reviewers expressing satisfaction. Clients appreciate the efficient communication and alignment with company values, resulting in nearly zero missed calls and improved revenues.

See all 1 projects

Industry Experience

Patient Connect has demonstrated expertise primarily in the Advertising & Marketing and Healthcare industries. Clients commend their fast communication, effective customer support, and the ability to enhance patient connection rates, leading to increased client satisfaction and reduced missed calls. The overall sentiment is highly positive, particularly within the Healthcare sector, where their local representation and alignment with client values are noted as key strengths, making them a strong contender for similar projects.
Read All Reviews

Select Industry to see insights

Advertising & marketing

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Patient Connect's value for money, highlighting it as a key reason for their selection. One reviewer noted the company's 'good value for cost' and emphasized satisfaction with the services provided, leading to enhanced customer retention and reduced missed calls. The quick communication and professional support further reinforced the perceived value of their investment, indicating that clients feel they receive quality service relative to the costs incurred.
Read All Reviews

Was this helpful?

View Profile
Label Your Data

5.0 27 reviews

$1,000+

< $25 / hr

250 - 999

Wilmington, DE

Services provided

75% Data Annotation Services

10% AI Development

10% Back Office Outsourcing +1 service

5% Market Research

Label Your Data is a data annotation company known for its high-quality image and data labeling services, catering to various industries, including AI, retail, and construction. Reviews indicate a 100% positive feedback rate, with clients praising the company's reliability, fast delivery, and consistent quality. Approximately 80% of reviewers highlight the team's adaptability and responsiveness, showcasing their proficiency in handling complex annotation requirements efficiently.

See all 27 projects
Reviews mention Efficient
Clients have consistently praised Label Your Data for their efficiency and timely project delivery. One client noted their project managers became more efficient in terms of execution and pace of work, leading to improved tagging rates and faster project launches. Another client highlighted their ability to deliver high-quality labeled data quickly, emphasizing the team's reliable performance and structured management. Overall, the sentiment regarding efficiency is overwhelmingly positive, with no reported areas for improvement.

Data Annotation Services for Maritime Application Company

5.0 Jan 21, 2026

The team has proven to be a reliable partner for annotating AI image datasets, delivering accurate and high-quality labeled data across multiple iterations. Their quality control process is solid, and feedback is incorporated efficiently. The team is responsive, professional, and capable of handling complex annotation requirements while maintaining consistency.
Read Full Review

Data Annotation Services for Maritime Application Company

5.0 Jan 21, 2026

Label Your Data delivers on time and is very fast indeed. We communicate via email and messaging apps.
Read Full Review

Data Annotation Services for Maritime Application Company

5.0 Jan 21, 2026

Label Your Data’s strong structure and management, consistent quality, and fast delivery are impressive. Additionally, the feedback is effectively incorporated into new iterations.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Label Your Data has demonstrated expertise across diverse industries, notably in Gaming, Retail, Advertising & Marketing, and Automotive. Clients across these sectors praised their high-quality data annotation, responsiveness, and flexibility, particularly highlighting their ability to meet challenging requirements and timelines. Positive feedback indicates strong performance in enhancing machine learning models through precise annotations, making them a suitable partner for projects requiring detailed image and video labeling, especially in Retail and AI-driven technologies.
Read All Reviews

Select Industry to see insights

Gaming Retail Advertising & marketing IT Services Other Industry Software Business services Construction Transportation Automotive Engineering Information technology

Was this helpful?

View projects from:

United States (8) Germany (4) Ukraine (4) Canada (3) Bulgaria (1) Israel (1) Spain (1) England (1)

Was this helpful?

Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Wilmington-based clients praise Label Your Data for their expertise in data labeling and annotation, utilizing their proprietary software for real-time progress tracking. They deliver efficient, high-quality solutions for ML projects, with responsive management and seamless communication, ensuring timely and budget-friendly results.
Read Local Reviews

Was this helpful?
View Profile
MM Solutions INC

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Lititz, PA

Services provided

40% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

10% Sales Outsourcing

5% Content Moderation Services

Founded in 2020, MM Solutions INC is a telephone answering service. The team provides Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Remote Medical Scribe

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Trappe, PA

Services provided

50% Back Office Outsourcing

50% Staffing

Portiva is a Back Office Outsourcing and Staffing company. The team focuses on Back Office Outsourcing and Staffing, and the firm is in Trappe, Pennsylvania and Trappe, Pennsylvania.
Read more

View Profile
AllianceOne

4.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Plymouth Meeting, PA

Services provided

50% Back Office Outsourcing

50% Call Center Services

AllianceOne offers tax collection services and is recognized for helping businesses achieve financial growth through effective revenue collection. The reviews highlight a significant increase in earnings, with clients commending AllianceOne for its swift service and strategic value for money. The company's high ratings, geographical convenience, and competitive pricing are noted as compelling factors for partnership.

See all 1 projects

View Profile
Company Voice, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Blue Bell, PA

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Launched in 2012, Company Voice, LLC is an answering service. The firm focuses on Call Center Services and Customer Service Outsourcing, and is midsize.
Read more

View Profile
ET&T, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bethlehem, PA

Services provided

50% Call Center Services

25% IT Managed Services

15% Cybersecurity +1 service

10% IT Staff Augmentation

ET&T, Inc. Is an answering service. Founded in 1968, their team focuses on Call Center Services and IT managed services.
Read more

View Profile
Fair Trade Outsourcing

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Bryn Mawr, PA

Services provided

40% Customer Service Outsourcing

25% Sales Outsourcing

15% Back Office Outsourcing +2 services

15% Finance & Accounting Outsourcing (FAO)

5% IT Staff Augmentation

Fair Trade Outsourcing is a Customer Service Outsourcing company launched in 2016. Their services include Customer Service Outsourcing and Sales Outsourcing.
Read more

View Profile
Outsourcing Business Solutions

5.0 5 reviews

$1,000+

< $25 / hr

50 - 249

Philadelphia, PA

Services provided

50% Accounting

25% Back Office Outsourcing

25% Call Center Services

Outsourcing Business Solutions is a professional accounting services firm specializing in bookkeeping, reconciliation, and back-office support. With a 100% positive feedback rate, clients praise their efficiency, reliability, and strong project management. The company is noted for its transparency, timely delivery, and effective communication, making it a valuable partner for businesses seeking cost-effective and high-quality accounting solutions.

See all 5 projects
Reviews mention Collaborative
Clients commend Outsourcing Business Solutions for their collaborative approach, particularly highlighting their effective communication and transparency. One client noted, 'They communicate and collaborate very effectively with other vendors we work with,' emphasizing their partnership mentality. Overall, the sentiment is highly positive, with clients appreciating their honesty and reliability, which fosters long-term relationships.

Accounting Services for Law Firm

5.0 May 12, 2023

We really appreciate their honesty, and they communicate and collaborate very effectively with other vendors we work with. Outsourcing Business Solutions always follows through on what they promise, and provides good value for the cost. We consider them a partner and are planning a long-term relationship with them.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

Outsourcing Business Solutions has garnered positive feedback across various industries, including Financial Services, IT Services, Legal, and Business Services. Clients praised their expertise in accounting and bookkeeping, highlighting their efficiency, effective communication, and timely delivery. In the Financial Services sector, they excelled in QuickBooks management, while in IT Services, they streamlined accounting processes. Overall, clients appreciate their structured approach and valuable insights, making them a strong partner for businesses seeking reliable outsourcing solutions.
Read All Reviews

Select Industry to see insights

Financial services Other Industry Business services Legal IT Services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Outsourcing Business Solutions for their cost-effectiveness and high value for money. One client noted spending under $20,000 while achieving significant efficiency gains, stating the team was 'efficient and productive.' Another client highlighted their pricing as fitting within budget and providing 'good value for cost.' Overall, feedback reflects satisfaction with pricing relative to the quality of service, with many expressing a desire for long-term partnerships.
Read All Reviews

Was this helpful?

View projects from:

India (3) United States (2)

Was this helpful?
View Profile
eClerx

Not yet reviewed

$5,000+

Undisclosed

10,000+

Philadelphia, PA

Services provided

35% Custom Software Development

25% Back Office Outsourcing

20% Call Center Services +2 services

15% Generative AI

5% Robotics Process Automation

EClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
Read more

Philadelphia, PA

1880 John F Kennedy Boulevard
Philadelphia, PA 19103
1001 - 2000

See All Locations (12)

Was this helpful?

View Profile
ACE Tech Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Phoenixville, PA

Services provided

25% Cloud Consulting & SI

25% Customer Service Outsourcing

25% Cybersecurity +1 service

25% IT Managed Services

ACE Tech Group is a cloud consulting & SI company. The Phoenixville, Pennsylvania-based company provides cloud consulting & SI and Cybersecurity.
Read more

View Profile
NetSet RCM Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Wilmington, DE

Services provided

50% Back Office Outsourcing

24% Customer Service Outsourcing

16% Call Center Services +1 service

10% AI Development

Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
Read more

Wilmington, DE

2055 Limestone Road STE 200-C
Wilmington, DE 19808
76 - 100

607-499-4289

See All Locations (2)

Was this helpful?

View Profile
PRWTech

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Philadelphia, PA

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

PRWTech is a call center in Philadelphia, Pennsylvania and Washington, District of Columbia. The team provides Call Center Services and Back Office Outsourcing.
Read more

View Profile
Altek Business Systems Inc

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Telford, PA

Services provided

45% IT Managed Services

15% Call Center Services

13% Unified Communications Consulting & SI +3 services

12% IT Staff Augmentation

10% IT Strategy Consulting

5% Other IT Consulting and SI

Founded in 1991, Altek Business Systems Inc, a small IT managed services company, is based in Telford, Pennsylvania. Their team focuses on IT managed services and Call Center Services.
Read more

View Profile
Brinker Simpson & Company, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Springfield, PA

Services provided

25% Accounting

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +2 services

15% Financial Consulting

10% Business Consulting

Brinker Simpson & Company, LLC is a small Springfield, Pennsylvania-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
Read more

View Profile
AnswerFront

5.0 6 reviews

$1,000+

$25 - $49 / hr

10 - 49

Philadelphia, PA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

AnswerFront is a customer service and support solutions provider that specializes in enhancing client communication and operational efficiency. The overall feedback reveals significant improvements in client satisfaction, lead conversion rates, and operational productivity, with measurable outcomes such as a 20-25% increase in customer satisfaction scores and a 15-25% improvement in lead conversion rates. Reviewers consistently highlight AnswerFront's commitment to quality and exceptional project management.

See all 6 projects
Reviews mention Puts the customer first
AnswerFront prioritizes customer satisfaction, as evidenced by their robust support system and continuous engagement post-implementation. Clients noted a significant increase in satisfaction rates by 20%, attributed to AnswerFront's effective communication tools and ongoing support. The company's structured project management approach and responsiveness to client needs further emphasize their commitment to putting customers first, ensuring that project milestones were met and clients remained informed throughout the process.

Customer Service Outsourcing for Marketing Company

5.0 Aug 1, 2024

Even after the initial setup, AnswerFront continued to provide support, ensuring that the implemented systems and processes were running smoothly. Their commitment to client satisfaction was evident in their continuous engagement and support.
Read Full Review

Read All Reviews

Was this helpful?
Industry Experience

AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.
Read All Reviews

Select Industry to see insights

Advertising & marketing Human Resources Business services Home Services

Was this helpful?

Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.
Read All Reviews

Was this helpful?

Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Philadelphia-area clients praise AnswerFront for their comprehensive customer service solutions, including 24/7 support, appointment scheduling, and CRM systems. Their projects consistently boost client satisfaction, sales, and efficiency, demonstrating deep expertise in streamlining communication and operational workflows.
Read Local Reviews

Was this helpful?
View Profile
Amber Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Broomall, PA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Amber Locksmith Store was established in 1983. The team provides Business Consulting and Back Office Outsourcing and is based in Broomall, Pennsylvania.
Read more

View Profile
Expert Business Development LLC

Not yet reviewed

Undisclosed

$50 - $99 / hr

10 - 49

Wayne, PA

Services provided

35% Business Consulting

35% Sales Outsourcing

30% Branding

Expert Business Development LLC is a Business Consulting company. The firm is headquartered in Wayne, Pennsylvania. Their services include Business Consulting and Sales Outsourcing.
Read more

View Profile
Caret

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Phillipsburg, NJ

Services provided

25% Market Research

25% Sales Outsourcing

10% Marketing Strategy +8 services

5% Affiliate Marketing

5% Content Marketing

5% Direct Marketing

5% Email Marketing

5% Event Marketing

5% Mobile & App Marketing

5% Other Digital Marketing

5% Social Media Marketing

Caret is a strategic sales consultancy specializing in outbound sales and demand generation. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their integrity, commitment, and strategic vision. Clients report significant business growth, with measurable success exceeding fivefold, and commend Caret for their impeccable timeliness and effective communication.

See all 1 projects

Industry Experience

Caret has demonstrated expertise primarily in the Software industry, particularly within SaaS and Facilities Management. Clients commend their strategic vision, integrity, and effectiveness in implementing sales solutions, which significantly enhance business growth. Feedback highlights their strong communication and commitment, leading to measurable outcomes such as substantial revenue increases. Overall, Caret is well-suited for technology-driven businesses seeking robust sales solutions and effective project management.
Read All Reviews

Select Industry to see insights

Software

Was this helpful?

Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed that Caret provides significant value for money, often highlighting the company's integrity and commitment. One CEO noted that Caret's efforts led to a fivefold business growth, emphasizing their effective implementation of sales strategies. While the pricing was not specifically mentioned, the overall sentiment reflects satisfaction with the cost relative to the results achieved, indicating that clients perceive Caret's services as a worthwhile investment.
Read All Reviews

Was this helpful?

Phillipsburg, NJ

21 Pudding Stone Way
Phillipsburg, NJ 08865
2 - 5

9088787705

See All Locations (3)

Was this helpful?

View Profile
Stoner Bunting Advertising

Not yet reviewed

Undisclosed

$150 - $199 / hr

10 - 49

Lancaster, PA

Services provided

20% Content Marketing

20% Public Relations

20% Social Media Marketing +4 services

10% Advertising

10% Pay Per Click

10% Sales Outsourcing

10% Video Production

Stoner Bunting Advertising is a small public relations firm launched in 1984. Their services include Public Relations and Social Media Marketing.
Read more

View Profile
Professional Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Royersford, PA

Services provided

100% Call Center Services

Professional Services is a small answering service company. Launched in 1967, the team offers Call Center Services.
Read more

View Profile
Humalife Healthcare

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Claymont, DE

Services provided

50% Back Office Outsourcing

50% Other IT Consulting and SI

Back Office Outsourcing and other IT consulting and SI company Humalife Healthcare was launched in 2020. The company focuses on Back Office Outsourcing and other IT consulting and SI, and is
Read more

View Profile
Exclusive Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fort Washington, PA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Brokerage Services

Founded in 1989, Exclusive Locksmith Service is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
Read more

View Profile
Aidify Assistants

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Wilmington, DE

Services provided

100% Back Office Outsourcing

Aidify Assistants is a Back Office Outsourcing company located in Wilmington, Delaware. The team focuses on Back Office Outsourcing.
Read more

View Profile
Towne Answering Service Inc

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Souderton, PA

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Towne Answering Service Inc is a Souderton, Pennsylvania-based answering service company. Launched in 1968, the team specializes in Call Center Services and Customer Service Outsourcing.
Read more

View Profile
Step 2 Agility LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

West Chester, PA

Services provided

20% Back Office Outsourcing

20% Custom Software Development

20% Customer Service Outsourcing +2 services

20% E-Commerce Development

20% Web Development

Step 2 Agility LLC is a software development company in Lahore, Pakistan and West Chester, Pennsylvania. They focus on Custom Software Development and Web Development.
Read more

West Chester, PA

121 Spring Lane
West Chester, PA 19382
2 - 5

+18 352024070

See All Locations (2)

Was this helpful?

View Profile
TechNinja LLC

5.0 1 review

$25,000+

< $25 / hr

10 - 49

Wilmington, DE

Services provided

45% Recruiting

20% Recruitment Process Outsourcing

20% Staffing +1 service

15% Sales Outsourcing

TechNinja LLC is a sales and account management company that excels in enhancing customer experiences and operational efficiencies. They have received overwhelmingly positive feedback, with clients reporting significant cost savings and improved customer retention. Approximately 100% of reviewers highlight their punctuality and proactive communication as standout qualities.

See all 1 projects

1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent client feedback for TechNinja LLC highlights significant cost savings and improved customer experience. One client reported achieving under 1% error margins and a fivefold increase in customer retention since engaging with TechNinja. They emphasized the team's reliability and proactive communication, noting that TechNinja makes their operations easier and is always eager to assist. Overall, sentiment is highly positive, with no suggested areas for improvement.
Read 1 Recent Review

Was this helpful?

Industry Experience

TechNinja LLC has demonstrated exceptional expertise in the Advertising and Marketing industry, particularly in B2B design and printing solutions. Clients have reported significant cost savings, improved customer experience, and enhanced service quality. The team is praised for their effective communication, timely project management, and alignment with client values. Overall, client sentiment is highly positive, indicating that TechNinja LLC is a strong fit for businesses seeking to optimize operations and enhance customer satisfaction in this sector.
Read All Reviews

Was this helpful?

Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding TechNinja LLC's pricing and overall value. One client noted that they chose the company due to its budget-friendly pricing and alignment with their values, stating they achieved nearly three times the cost savings. The engagement led to significant improvements, including lower error margins and enhanced customer retention. Overall, clients feel that the services provided are worth the investment, with no suggestions for improvement.
Read All Reviews

Was this helpful?

View Profile
Philadelphia Medical Billing Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Philadelphia, PA

Services provided

100% Back Office Outsourcing

Philadelphia Medical Billing Services is a Back Office Outsourcing company established in 2019. Based in Philadelphia, Pennsylvania, the team offers Back Office Outsourcing.
Read more

View Profile
ManaWorks LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Abington, PA

Services provided

70% Call Center Services

30% Back Office Outsourcing

ManaWorks LLC is a call center company located in Abington, Pennsylvania. They provide Call Center Services and Back Office Outsourcing.
Read more

View Profile
Boilerplate

Not yet reviewed

$10,000+

$100 - $149 / hr

10 - 49

Conshohocken, PA

Services provided

100% Document Digitization & Management

Boilerplate is a Document Digitization & Management company. They specialize in Document Digitization & Management and were founded in 2019. The company is located in Conshohocken, Pennsylvania.
Read more

View Profile
Liberty Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Morton, PA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Small Business Consulting company Liberty Locksmith Store, is located in Morton, Pennsylvania. Their services include Business Consulting and Back Office Outsourcing.
Read more

View Profile
Tessera ITeS Private Limited

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Philadelphia, PA

Services provided

22% Call Center Services

20% Digital Strategy

20% Web Design +3 services

14% Customer Service Outsourcing

12% Back Office Outsourcing

12% Sales Outsourcing

Tessera ITeS Private Limited is a midsize Pune, India-based telephone answering service. Their services include Call Center Services and Digital Strategy.
Read more

Philadelphia, PA

Wissahickon Ave
Philadelphia, PA 19144
10 - 15

See All Locations (3)

Was this helpful?

View Profile
CallingAgency

5.0 1 review

$1,000+

< $25 / hr

250 - 999

New Castle, DE

Services provided

50% Call Center Services

30% Sales Outsourcing

20% Back Office Outsourcing

CallingAgency is an appointment-focused B2B lead generation agency trusted by 250+ 𝒄𝒐𝒎𝒑𝒂𝒏𝒊𝒆𝒔 across the USA, Canada, and Australia. We specialize in booking qualified
Read more
See all 1 projects

View Profile
Hammer Dev

Not yet reviewed

$5,000+

$200 - $300 / hr

10 - 49

Blue Bell, PA

Services provided

20% BI & Big Data Consulting & SI

10% API Development

10% Application Management & Support +6 services

10% Business Consulting

10% Custom Software Development

10% Document Digitization & Management

10% Enterprise App Modernization

10% Robotics Process Automation

10% Web Design

Based in Blue Bell, Pennsylvania, Hammer Dev is a big data company. The team offers BI & big data consulting & SI and Custom Software Development.
Read more

View Profile
Printer IT Help

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wilmington, DE

Services provided

30% Customer Service Outsourcing

25% Other Marketing

25% Print Design +1 service

20% Commercial Printing

Founded in 2025, Printer IT Help is a Customer Service Outsourcing company. Headquartered in Wilmington, Delaware, the team focuses on Customer Service Outsourcing and Print Design.
Read more

View Profile
Communications Center of Pennsylvania

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lancaster, PA

Services provided

100% Call Center Services

Communications Center of Pennsylvania is a small answering service in Lancaster, Pennsylvania. Their services include Call Center Services.
Read more

View Profile
Estate Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wyncote, PA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Estate Locksmith Store is a Business Consulting company. Located in Wyncote, Pennsylvania, their small team offers Business Consulting and Back Office Outsourcing. The firm was founded in 1994.
Read more

View Profile
Universal Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Philadelphia, PA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Universal Locksmith Store is a Business Consulting company established in 1989. Their team focuses on Business Consulting and Back Office Outsourcing.
Read more

View Profile
FingerLinks Infotech LLC

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

Wilmington, DE

Services provided

20% Call Center Services

20% Content Moderation Services

20% Data Annotation Services +2 services

20% Transcription

20% Translation

FingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription.
Read more

View Profile
Anchor Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Philadelphia, PA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Anchor Locksmith Store, a Business Consulting company, specializes in Business Consulting and Back Office Outsourcing. The company is located in Philadelphia, Pennsylvania.
Read more

View Profile
ForceMultiply

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Wilmington, DE

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% HR Outsourcing

20% Recruitment Process Outsourcing

ForceMultiply is a call center service. Launched in 2024, the company is located in Wilmington, Delaware. Their team offers Call Center Services and Back Office Outsourcing.
Read more

View Profile
Super Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Elkins Park, PA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Super Locksmith Services, a Business Consulting company, was launched in 2004. The team focuses on Business Consulting and Back Office Outsourcing and is located in Elkins Park, Pennsylvania.
Read more

View Profile
Affordable Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bala Cynwyd, PA

Services provided

20% Back Office Outsourcing

20% Building Security Services

20% Business Consulting +2 services

20% Commercial Property Management

20% Sales Outsourcing

Affordable Locksmith Services is a Business Consulting company. They are headquartered in Bala Cynwyd, Pennsylvania, and their services include Business Consulting and Back Office Outsourcing.
Read more

View Profile

Tell us what you need — we’ll match you with top agencies in minutes.

Get My Matches

Why Trust Clutch

At Clutch, we believe trust is the foundation of every business relationship. Our mission is to help buyers make confident, data-backed decisions informed by real client experiences.

Every review on Clutch undergoes a rigorous, human-led verification process to make sure it’s valid. Our team of specialists confirms the identity of each reviewer, ensures the project is legitimate, and only publishes reviews that meet our strict criteria.

Verification doesn’t stop at the point of publication. Our Trust & Safety team routinely audits older reviews against our guidelines. When reviews fall short of our standards, we remove them.

We evaluate service providers using a structured methodology that combines:

In-depth client interviews and ratings
Comprehensive project details
Market presence
Portfolio examples and industry recognition

This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.

Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.

We take fraud seriously. Providers who violate our guidelines may face lower rankings, restricted visibility, or removal from the platform altogether.

Clutch’s commitment to transparency is ongoing. We’re constantly refining our systems to protect the integrity of reviews and support you in finding the right agency.

Top BPO Companies in Reading

List of the Top Reading BPO Services

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Solvo Global is very responsive

Reviews mention Puts the customer first

Digital Marketing, SMM & SEO for Software Solutions Company

Customer Service Outsourcing for Gaming Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention High-quality work

Virtual Assistance for Financial Advisory & Consulting Firm

Back Office Outsourcing for Lumber Company

Virtual Assistance & Content Marketing for SaaS Enterprise

Back Office Recruiting for Household Moving Company

Document Processing Support for Construction Management Co

Reviewed 15 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviewed 2 times in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

TECHSPEED INC is very responsive

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Puts the customer first

Call Center Services for Video Editing Platform

Call Center Services for Transportation Service Provider

Customer Support for Fintech Company

Reviewed 14 times in the past 6 months

Industry Experience

Select Industry to see insights

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Efficient

Business & IT Consulting Services for Haircare Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Professional

Call Center Services for Tech Company

Call Center Services for Tech Company

Call Center Services for Tech Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviewed 1 time in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

Reviewed 14 times in the past 6 months

Top Virtual Assistant is very responsive

Reviewed 7 times in the past 6 months

Reviews mention Personable

Cybersecurity & IT Support for Rubber Component Manufacturer

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Efficient