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Top BPO Companies in Reading

Ratings Updated: October 24, 2026

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Unity Communications

4.9 44 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Reading, United States

Services provided

25% Back Office Outsourcing

15% Employer of Record (EOR) Services

10% Call Center Services +5 services

10% Customer Service Outsourcing

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments.

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Reviews mention Positive attitude
Clients consistently highlight Unity Communications' positive attitude and strong work ethic. One client noted the team members as 'the happiest and hardest working group of people' they've encountered, emphasizing their eagerness to contribute to the broader goals of the project. The client also praised the company's positive culture, which is evident in their campaign employees. Overall, the sentiment is overwhelmingly positive, with no areas for improvement identified, showcasing a commitment to excellence.

Customer Support Services for Private Equity Group

5.0 Mar 11, 2022

They really care about their people and it shows. Everyone from Unity is cheerful, upbeat, and positive, on all levels. They guarantee that we will like who they hire for us.
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Industry Experience

Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
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IT Services Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer Products Medical

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Reading, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Exceptional results
Client feedback reflects exceptional results achieved through Hugo Inc.'s services, highlighting a significant increase in content production speed, now three times faster with near-perfect accuracy. The client praised Hugo's organizational skills and efficient onboarding process, stating it took less than three weeks to start operations. They noted, 'They deliver great work,' and found no areas for improvement, indicating a highly positive overall sentiment towards Hugo's performance and reliability.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

We can now push out content 3X faster with almost 100% accuracy on all of our content through audio and video. We’ve also enhanced our support capabilities to be able to respond to comments in livestreams almost instantaneously across all regions. From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Reading, United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Receptive
TDCX demonstrates a high level of receptiveness to client feedback, as noted by a regional project manager who highlighted their management team's openness to new ideas and suggestions. The flexibility in accommodating last-minute changes and sourcing native speakers promptly further exemplifies their adaptability. Overall, clients express satisfaction with TDCX's responsiveness and the positive impact on customer satisfaction rates, although there is a suggestion for more competitive pricing.

Call Center Services for Premium Coffee Brand

5.0 Apr 24, 2022

Their management team are receptive to feedback, new ideas and suggestions.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Specialty Answering Service

4.7 51 reviews

Premier Verified

Undisclosed

Undisclosed

10 - 49

King of Prussia, PA

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Specialty Answering Service is a call management and customer support company that provides 24/7 answering services, call routing, and customer engagement solutions. The majority of reviews highlight their professionalism, responsiveness, and cost-effectiveness. Approximately 90% of reviewers commend their personalized service, while a few suggest improvements in communication skills. Overall, clients appreciate the company's ability to integrate seamlessly with their teams, enhancing efficiency and customer satisfaction.

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Reviews mention Knowledgeable
Specialty Answering Service has garnered positive feedback for its knowledgeable staff, with clients highlighting their responsiveness and expertise. One client noted their team was 'highly responsive and knowledgeable,' effectively resolving technical inquiries. Another emphasized the 'increased knowledge of our business,' which contributed to smooth operations. Overall, clients appreciate the professionalism and call handling skills of Specialty Answering Service, indicating a strong sentiment regarding their knowledgeable approach.

Call Center Services for Writing Services Company

5.0 Apr 12, 2023

Highly responsive, and knowledgeable. The team is attentive and can consistently resolve technical inquiries and issues.
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Inbound Appointment Scheduling for Food Product Producer

5.0 Nov 2, 2017

Their strength is professional handling of calls and increased knowledge of our business, customer service is easy to work with and courteous.
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Delivery Tracking & Order Processing for Food Manufacturer

5.0 Aug 11, 2017

Their strength is the professional handling of calls and increased knowledge of our business. Their customer service is easy to work with and courteous.
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Call Center Services for Real Estate Company

5.0 Jul 31, 2025

Very efficient and informative. They came up with a number of ways to go about my goals and how to achieve them. Always responsive to questions and troubleshooting issues we would have been unaware of without their help. All North American located call centre staff. The knowledge they have and how great they were at explaining how they do what they do, and how to teach us the system/process.
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Industry Experience

Specialty Answering Service has demonstrated notable proficiency across various industries, including manufacturing, automotive, financial services, and healthcare. Positive feedback highlights their effective call handling, responsiveness, and ability to provide tailored solutions, particularly for after-hours customer support. Clients across these sectors appreciate the professional demeanor of the operators and the reliability of service, indicating strong alignment with business needs. Overall, Specialty Answering Service is well-suited for organizations seeking dependable communication solutions within these industries.
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Real estate Manufacturing Other industries Automotive Consumer products & services Financial services Telecommunications Business services Legal Utilities Advertising & marketing Information technology Hospitality & leisure Arts, entertainment & music

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Average Project Cost Breakdown

Less than $10,000 (31) $10,000 to $49,000 (3) $10,000,000 + (3) $200,000 to $999,999 (2)

What Clients Have Said
Specialty Answering Service is frequently praised for its competitive pricing and overall value. Clients consistently highlight that the cost fits their budgets while delivering quality services. For instance, one client noted that Specialty Answering Service provided good value for the cost, allowing them to manage overflow calls effectively. Another emphasized the excellent value for pricing, stating that it significantly reduced their operational costs. Overall, the sentiment regarding Specialty Answering Service's pricing is overwhelmingly positive, indicating strong value for money.
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Review Rating from Clients

4.5/5.0

Quality

4.6

Schedule

4.5

Cost

4.1

Willing to Refer

4.1

Local businesses commend Specialty Answering Service for combining efficient call answering with attentive account support and adaptable tools. Their projects ranged from forwarding urgent medical calls to managing customer inquiries and after-hours routing, with clients reporting better call tracking, fewer missed calls, and faster responses.
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SupportYourApp

4.8 88 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a comprehensive customer support and outsourcing company providing a range of services including technical support, HR recruitment, and eCommerce assistance. The company receives overwhelmingly positive feedback, with approximately 89% of reviews highlighting their reliable service, flexibility, and strong communication. However, around 11% of reviews indicate areas for improvement, emphasizing the need for better ownership and proactiveness in specific cases.

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3 of 5 reviews are 5 stars

Unknown avg. project cost

Reviewed 5 times in the past 6 months
SupportYourApp has received positive feedback over the last six months, highlighting its effectiveness in scaling support capacity and enhancing operational efficiency. Clients appreciate the company's responsiveness, flexibility, and ability to deliver quality results consistently, particularly in managing customer support and recruitment processes. Specific instances include increased ticket resolution rates and successful candidate placements. Overall, clients express high satisfaction with SupportYourApp's performance, noting no significant areas for improvement.
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Industry Experience

SupportYourApp has demonstrated extensive expertise across various industries including Arts, Financial Services, Media, and Education. Clients have highlighted its strengths in providing scalable and reliable customer support, particularly in high-volume scenarios. Overall sentiment reflects satisfaction with SupportYourApp’s adaptability, responsiveness, and strong communication, making it an excellent fit for businesses needing robust customer service solutions across diverse sectors.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services Financial services

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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

Delaware clients praise SupportYourApp for dependable, personalized customer support, including 24/7 email coverage, backlog reduction, and responsive service for growing businesses. Reviewers also highlight QA assistance, knowledge-base development, and documentation updates, alongside improved customer satisfaction and retention.
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SalesRoads

4.9 69 reviews

Premier Verified

$10,000+

Undisclosed

50 - 249

Philadelphia, PA

Services provided

80% Sales Outsourcing

10% Call Center Services

10% Email Marketing

SalesRoads is a professional lead generation and appointment setting company that partners with various industries to drive sales and enhance customer engagement. Reviews highlight their capacity to generate significant revenue opportunities and consistently meet or exceed targets. Approximately 80% of reviewers commend their responsiveness, professionalism, and integration into client teams, while a few suggest refinements in CRM integration and onboarding processes.

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4 of 4 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
SalesRoads has received positive feedback over the last six months, highlighting their effectiveness in appointment setting and market research. Clients commend their data-driven approach, responsiveness, and ability to adapt strategies based on feedback. For instance, one client noted a conversion rate of 14% for booked meetings, well above the target. Another mentioned generating a $500,000 revenue pipeline from their insights. Overall, clients view SalesRoads as a valuable partner, integral to their sales processes.
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Average Project Cost Breakdown

$50,000 to $199,999 (25) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
SalesRoads has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently highlighted the reasonable pricing and the quality of service delivered. For instance, one client noted that they chose SalesRoads due to its 'good value for cost' and high ratings. Another mentioned a significant return on investment, citing that SalesRoads helped grow their program to include numerous clients, resulting in substantial revenue. Overall, clients expressed satisfaction with the results relative to their investment.
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Philadelphia, PA

1835 Market Street
Philadelphia, PA 19103
50 - 75

856-240-8100

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Review Rating from Clients

4.8/5.0

Quality

4.8

Schedule

4.8

Cost

4.6

Willing to Refer

4.9

Reviewers in Trenton highlight SalesRoads’ long-term call center expertise, including scriptwriting, campaign planning, analytics, and revenue-focused sales execution. One client credits the work with generating hundreds of thousands of dollars in revenue and notes consistent delivery and strong project management.
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Top Virtual Assistant

5.0 73 reviews

Premier Verified Clutch Guarantee

$1,000+

Undisclosed

50 - 249

Philadelphia, PA

Services provided

30% Back Office Outsourcing

30% Content Writing Services

20% Search Engine Optimization +2 services

10% Call Center Services

10% Social Media Marketing

Top Virtual Assistant is a company specializing in virtual administrative support, offering services such as call handling, scheduling, and customer communication management. Their clients, including businesses in towing, renovation, and nonprofits, consistently praise their professionalism, reliability, and efficiency. Approximately 100% of reviews highlight improved operational efficiency and communication, while a minor percentage suggest more frequent updates as a potential area for improvement.

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Reviews mention Flexible
Clients consistently highlighted Top Virtual Assistant's flexibility, noting their ability to swiftly adjust to changing schedules and priorities. For instance, one client praised their quick adaptation during busy periods, while another emphasized their responsiveness to last-minute requests. This adaptability contributed to smoother operations and enhanced client satisfaction, reinforcing an overall positive sentiment regarding the company's flexible service approach.

Administrative Support for Childhood Education Consultancy

5.0 Dec 10, 2025

Project management was excellent. All tasks were delivered on time often ahead of schedule. They followed structured workflows but were also flexible enough to adapt when priorities changed. I especially appreciated the consistency and reliability of their updates.
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Back Office Outsourcing for Childcare Academy

5.0 Dec 15, 2025

Top Virtual Assistant was smooth and supportive. Every request was handled with care and urgency. Even when we needed changes to plans or extra support, they were flexible and cooperative.
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Outsourced Call Center & Customer Service for Tree Care Co

5.0 Dec 17, 2025

They were flexible and adjusted quickly when our workload changed or when we needed things handled differently during busy periods.
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Call Center Services for Auto Detailing Company

5.0 Dec 18, 2025

They were flexible and adjusted quickly when our schedule or priorities changed, especially during busy periods.
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More responsive than most other service providers

Top Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (14) Canada (7) Australia (1) England (1)

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Philadelphia, PA

1700 Market Street
Philadelphia, PA 19103
10 - 15

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Outsourcing Business Solutions

5.0 11 reviews

Premier Verified

$1,000+

< $25 / hr

50 - 249

Philadelphia, PA

Services provided

80% Accounting

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

Outsourcing Business Solutions is a financial and accounting services firm renowned for its expertise in A/R management, bookkeeping, and financial reporting. Across their reviews, 100% of clients commend their responsiveness, communication, and reliability, citing on-time delivery and proactive process improvements. Clients consistently highlight their exceptional service, with no significant areas for improvement mentioned.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Outsourcing Business Solutions has received positive feedback in recent reviews, highlighting their effective A/R management and financial reporting capabilities. Clients commend the company's knowledgeable staff who not only met but exceeded project KPIs, delivering on time and implementing process improvements. Their responsiveness to client needs and willingness to adapt to unique requests were particularly praised. Overall, clients express satisfaction with the value provided, reporting no significant areas for improvement.
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (2)

What Clients Have Said
Outsourcing Business Solutions is frequently praised for its cost-effectiveness and value for money. Clients have reported significant savings, with one noting a profit margin increase from 28% to 56% after engaging their services. Additionally, they were commended for their transparency and ability to deliver high-quality work within budget constraints. Reviews highlight that clients have consistently received timely results and effective communication, reinforcing their perception of Outsourcing Business Solutions as a reliable and valuable partner.
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More responsive than most other service providers

Outsourcing Business Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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India (3) United States (3)

This provider is fluent in 1 language:

English

This provider is available in 5 time zones:

Greenwich Mean Time (GMT)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Eastern Time (AET)

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ExpertCallers

4.8 35 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

20% Call Center Services

10% AI Agents

10% Account-Based Marketing +6 services

10% Conversion Optimization

10% Customer Service Outsourcing

10% Digital Strategy

10% Email Marketing

10% Product Marketing

10% Public Relations

ExpertCallers is a professional call center service provider specializing in inbound and outbound customer communication, lead qualification, and appointment scheduling. The company has received overwhelmingly positive feedback for its professionalism, responsiveness, and ability to integrate seamlessly with clients' operations, with more than 90% of reviews highlighting these aspects. Clients consistently report improved customer response times and increased lead conversion rates after partnering with ExpertCallers.

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Industry Experience

ExpertCallers has demonstrated strong capabilities across various industries, notably in Business Services, Construction, Automotive, and Education. Clients consistently cite improvements in customer response times, lead generation, and overall satisfaction. In the Construction sector, they helped increase client engagement and project confirmations significantly. The Automotive industry feedback highlights their proficiency in managing customer inquiries and appointment scheduling, resulting in increased bookings. Overall, the sentiment is highly positive, with clients praising their professionalism and adaptability, making them a versatile choice for diverse business needs.
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Home Services Electric Financial services Non-profit Information technology Education Contracting Other industries Automotive Construction Business services

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (9) $200,000 to $999,999 (7) Less than $10,000 (2) $1,000,000 to $9,999,999 (1)

What Clients Have Said
ExpertCallers is frequently praised for its competitive pricing and overall value for money. Clients noted that the company's pricing fit their budgets and provided good value, with one stating it was a 'great culture fit' as well. Many reviews highlighted the significant improvements in response times and customer engagement, attributing these successes to ExpertCallers' effective service. Overall, clients expressed high satisfaction with the return on investment, citing measurable growth in leads and sales conversions.
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More responsive than most other service providers

ExpertCallers is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (13) Poland (5) Canada (2) Türkiye (1) Tanzania (1)

This provider is fluent in 1 language:

English

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Universal Coordinated Time (UTC)

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Superhuman Prospecting

5.0 47 reviews

$1,000+

$25 - $49 / hr

10 - 49

Norristown, PA

Services provided

50% Call Center Services

50% Sales Outsourcing

Superhuman Prospecting is a lead generation and appointment-setting company specializing in outbound cold calling. Across reviews, clients highlight their professionalism, adaptability, and commitment to understanding client needs. Notably, Superhuman Prospecting has consistently delivered results, with significant increases in appointments and leads. Approximately 80% of reviewers commend their responsiveness and project management skills, often praising Merry for exceptional support and execution.

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Industry Experience

Superhuman Prospecting has demonstrated a strong capacity in various industries, particularly construction, manufacturing, advertising & marketing, financial services, and education. Clients commend their expertise in lead generation and appointment setting, highlighting their professionalism, responsiveness, and customized approach. The overall sentiment across these sectors is highly positive, with notable successes in securing appointments and generating warm leads, making Superhuman Prospecting a suitable partner for businesses seeking effective outreach strategies.
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Construction Government Advertising & marketing Manufacturing Financial services Other industries Business services Cleaners Education Media Retail Energy & natural resources Real estate

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United States (39) Germany (1) Netherlands (1) England (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

Local businesses describe Superhuman Prospecting as a responsive outreach partner, citing both cold-market prospecting with detailed lead qualification and phone campaigns that converted prospect lists into appointments. Reviewers emphasize effective communication, campaign visibility, and tailored execution.
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Patient Connect

5.0 1 review

$5,000+

$25 - $49 / hr

50 - 249

Fullerton, PA

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

20% Staffing

Patient Connect is a customer support company specializing in call center services for healthcare sectors, including EHR scheduling. The company consistently receives positive feedback for its fast and professional support, with 100% of reviewers expressing satisfaction. Clients appreciate the efficient communication and alignment with company values, resulting in nearly zero missed calls and improved revenues.

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Industry Experience

Patient Connect has demonstrated expertise primarily in the Advertising & Marketing and Healthcare industries. Clients commend their fast communication, effective customer support, and the ability to enhance patient connection rates, leading to increased client satisfaction and reduced missed calls. The overall sentiment is highly positive, particularly within the Healthcare sector, where their local representation and alignment with client values are noted as key strengths, making them a strong contender for similar projects.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Patient Connect's value for money, highlighting it as a key reason for their selection. One reviewer noted the company's 'good value for cost' and emphasized satisfaction with the services provided, leading to enhanced customer retention and reduced missed calls. The quick communication and professional support further reinforced the perceived value of their investment, indicating that clients feel they receive quality service relative to the costs incurred.
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KPInterface, Inc.

4.9 4 reviews

$1,000+

$100 - $149 / hr

10 - 49

Royersford, PA

Services provided

30% IT Managed Services

25% Cybersecurity

15% Call Center Services +5 services

15% Cloud Consulting & SI

5% IT Strategy Consulting

5% Web Development

3% Business Consulting

2% IT Staff Augmentation

KPInterface, Inc. is a managed IT services company offering comprehensive network security, hardware/software support, and IT consulting. Reviews reflect a 100% positive experience, highlighting KPInterface's exceptional project management, responsiveness, and proactive approach. Notably, 75% of clients commend their high ratings and good value for cost, while 50% emphasize their alignment with company values and culture fit.

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Reviews mention Timely
Clients consistently commend KPInterface, Inc. for their timely delivery and exceptional communication. For instance, one client noted that project rollouts were completed on time with minimal exceptions, while another highlighted their ability to meet deadlines and budget constraints. The responsiveness of the Help Desk, with same-day resolution of minor issues, further underscores their commitment to timeliness. Overall, the sentiment regarding KPInterface's punctuality is overwhelmingly positive, with no significant areas for improvement mentioned.

Cybersecurity & IT Support for Rubber Component Manufacturer

5.0 Sep 26, 2023

Were on time and on budget, communicated exceptionally and exceed expectations.
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Managed IT Services for Industrial Air Pollution Control Co

5.0 Sep 14, 2023

They have overseen the rollout of various software upgrades, namely Azure and other MS Office Suite applications. The rollouts were planned together with us and were completed on time with limited exceptions. In the event there were unexpected challenges, these were communicated ahead of time, and alternative solutions were provided in order to limit "downtime." Separate and in addition to these major projects, the Help Desk has always been and continues to be very responsive.
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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Feedback regarding KPInterface, Inc.'s pricing and value for money is overwhelmingly positive. Clients consistently highlight the company's 'good value for cost' and commend their ability to align services with budgetary constraints. One client noted their selection was influenced by KPInterface's pricing fitting their budget and providing high value. Another emphasized the exceptional communication and project management that contributed to staying on budget. Overall, clients appreciate the cost-effectiveness and quality of services provided.
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Philadelphia, Pennsylvania (1) Bala Cynwyd, Pennsylvania (1) Pen Argyl, Pennsylvania (1) Royersford, Pennsylvania (1)

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Review Rating from Clients

4.9/5.0

Quality

4.9

Schedule

4.9

Cost

4.8

Willing to Refer

4.8

Philadelphia-area clients praise KPInterface, Inc. for managed IT, cybersecurity, and infrastructure expertise. Reviewers cite NIST and CMMC preparation, cloud planning, software upgrades, and improved system performance, alongside strong project management, clear communication, and on-time, on-budget delivery.
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HelpSquad

5.0 11 reviews

$1,000+

< $25 / hr

250 - 999

Doylestown, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat, call center augmentation, and virtual agent solutions. Their reviews highlight their exceptional communication and customized service, with 100% positive feedback on responsiveness and meeting client needs. Reviewers consistently mention HelpSquad's alignment with company values and budgetary constraints, underscoring their strong value proposition and ability to deliver timely and effective solutions.

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's competitive pricing and strong value for money. One client noted a 33% labor cost savings while maintaining high service quality, emphasizing the good value for cost. Another praised the personalized service and broad technical depth relative to their budget. Overall sentiment reflects satisfaction with the affordability and effectiveness of the services provided, with multiple clients stating that HelpSquad fits well within their budgets and meets their needs without sacrificing quality.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Pennsylvania-area clients praise HelpSquad’s responsive, tailored support across sales outreach, lead generation, live chat, and virtual-agent development. Reviewers report outcomes including a 25% increase in monthly leads, booking conversion above 35%, and smoother handling of customer inquiries, with timely project management.
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Label Your Data

5.0 27 reviews

$1,000+

< $25 / hr

250 - 999

Wilmington, DE

Services provided

75% Data Annotation Services

10% AI Development

10% Back Office Outsourcing +1 service

5% Market Research

Label Your Data is a data annotation company specializing in labeling complex datasets for AI and machine learning applications. Their reviews highlight a strong emphasis on high-quality, accurate labeling and efficient project management, with over 90% of clients noting their fast delivery and structured approach. Clients frequently commend their responsiveness and flexibility, with 75% mentioning their adaptability to specific project needs.

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Average Project Cost Breakdown

Less than $10,000 (8) $10,000 to $49,000 (6) $50,000 to $199,999 (2) $200,000 to $999,999 (2)

What Clients Have Said
Label Your Data is frequently recognized for its cost-effectiveness and value for money. Clients have noted that their pricing aligns well with budgets while delivering high-quality services. For instance, one client appreciated the 'good value for cost' and another highlighted that they chose Label Your Data due to their 'fast response and free pilot.' Overall, the sentiment regarding cost and value is overwhelmingly positive, with many clients expressing satisfaction with the quality of work relative to the investment made.
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More responsive than most other service providers

Label Your Data is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (8) Germany (4) Ukraine (4) Canada (3) Bulgaria (1) Israel (1) Spain (1) England (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Wilmington-based clients praise Label Your Data for accurate, timely data labeling and annotation that helped prepare large datasets for machine-learning models. They highlight the team’s proprietary tool, real-time progress visibility, responsive account management, and ability to scale staffing quickly, saving developers time and staying within budget.
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MM Solutions INC

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Lititz, PA

Services provided

40% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

10% Sales Outsourcing

5% Content Moderation Services

Founded in 2020, MM Solutions INC is a telephone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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Remote Medical Scribe

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Trappe, PA

Services provided

50% Back Office Outsourcing

50% Staffing

Portiva is a Back Office Outsourcing and Staffing company. The team focuses on Back Office Outsourcing and Staffing, and the firm is in Trappe, Pennsylvania and Trappe, Pennsylvania.
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AllianceOne

4.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Plymouth Meeting, PA

Services provided

50% Back Office Outsourcing

50% Call Center Services

AllianceOne offers tax collection services and is recognized for helping businesses achieve financial growth through effective revenue collection. The reviews highlight a significant increase in earnings, with clients commending AllianceOne for its swift service and strategic value for money. The company's high ratings, geographical convenience, and competitive pricing are noted as compelling factors for partnership.

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A-SALES AB

4.9 83 reviews

$1,000+

$200 - $300 / hr

50 - 249

Newark, DE

Services provided

80% Sales Outsourcing

10% Call Center Services

10% Email Marketing

A-SALES AB is a sales development company specializing in generating qualified sales appointments and pipelines for businesses across various industries. They have received consistently high ratings, with 100% of reviews highlighting their strategic thinking, responsiveness, and tailored outreach approaches. Clients particularly appreciate their ability to understand complex value propositions, resulting in credible and effective sales conversations.

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17 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
A-SALES AB has received positive feedback over the past six months for their effective lead generation and sales appointment booking services. Clients praised their proactive communication, adaptability, and deep understanding of complex industries, which resulted in a consistent flow of qualified meetings. Notable outcomes included significant increases in sales pipelines and the ability to focus on high-value conversations. Overall, clients expressed high satisfaction with A-SALES AB's professionalism and project management, with no reported areas for improvement.
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Average Project Cost Breakdown

Less than $10,000 (22) $10,000 to $49,000 (15)

What Clients Have Said
A-SALES AB has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently noted that A-SALES AB's pricing aligned well with their budgets and provided good value for the services rendered. For instance, one client highlighted that A-SALES AB's engagement resulted in a significant increase in qualified meetings, directly contributing to their sales pipeline and ROI. Overall, clients expressed satisfaction with the quality of leads generated relative to the investment made.
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Newark, DE

131 Continental Drive
Newark, DE 19702
21 - 30

+18137852686

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients describe A-SALES AB as effective in building a more intentional sales pipeline and reducing founder involvement. They value the company's adaptive messaging, timely updates, and collaborative style, which contributed to measurable improvements in sales appointment setting and opportunity qualification.
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Total Scope Janitorial Services

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Lancaster, PA

Services provided

100% Customer Service Outsourcing

Total Scope Janitorial Services is a Customer Service Outsourcing company. The Lancaster, Pennsylvania-based team offers Customer Service Outsourcing.
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Verbella CMG

4.5 2 reviews

$5,000+

$150 - $199 / hr

10 - 49

West Chester, PA

Services provided

40% ERP Consulting and SI

30% ECM Consulting and SI

10% AI Consulting +2 services

10% Application Management & Support

10% Document Digitization & Management

Verbella CMG is an ERP and content management solutions provider, renowned for its expertise in Kofax and SAP systems. Across reviews, 100% of clients praised their technical expertise, swift implementation, and responsive customer service. Clients appreciate their cost efficiency and integrity, with no significant areas for improvement noted.

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Reviews mention Knowledgeable
Clients have expressed strong satisfaction with Verbella CMG's profound knowledge and expertise, particularly in SAP integration. One client noted, "Verbella’s work is great because their team has such a good knowledge of SAP and things like that," highlighting their ability to recommend improvements. Additionally, the owner, John Walls, was praised for his quick implementation and ongoing support, with clients feeling they received personalized attention rather than dealing with a large company. Overall, the sentiment regarding Verbella CMG's knowledge is highly positive.

Floor Covering Manufacturer ECM Implementation

5.0 Aug 27, 2013

Verbella’s work is great because their team has such a good knowledge of SAP and things like that. John[owner of Verbella CMG] came in and was able to see some of the things our people were doing, and he was able to recommend small improvements. Their group is honest with high integrity. They know their business and gave great recommendations for scanners.
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Industry Experience

Verbella CMG has demonstrated strong expertise in the construction and consumer products industries, receiving positive feedback for their user-friendly ERP interfaces and excellent OCR capabilities. Clients noted their effective automation of accounts payable processes, substantial time savings, and high-quality support. Overall sentiment highlights Verbella's technical proficiency, integrity, and a personalized approach to service, making them a suitable partner for projects requiring efficient invoice processing and content management.
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Other Industry Consumer Products

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Verbella CMG for providing excellent value for money, highlighting their competitive pricing and effective solutions. One client noted that Verbella's owner managed a project alone, achieving results in two days at a fraction of the cost compared to competitors requiring multiple employees. Another client appreciated the significant time and resource savings, stating that Verbella's implementation led to reduced staffing needs and eliminated extensive paperwork, ultimately delivering substantial efficiency improvements.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.0

Cost

5.0

Willing to Refer

5.0

Salem-area clients praise Verbella CMG’s expertise in implementing invoice archiving and imaging integrated with SAP and Kofax. Reviewers highlight a rapid, cost-effective setup, practical scanner recommendations, and responsive support that helped reduce paper storage, filing work, and processing time.
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Company Voice, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Blue Bell, PA

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Launched in 2012, Company Voice, LLC is an answering service. The firm focuses on Call Center Services and Customer Service Outsourcing, and is midsize.
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ET&T, Inc.

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Bethlehem, PA

Services provided

50% Call Center Services

25% IT Managed Services

15% Cybersecurity +1 service

10% IT Staff Augmentation

ET&T, Inc. Is an answering service. Founded in 1968, their team focuses on Call Center Services and IT managed services.
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Fair Trade Outsourcing

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Bryn Mawr, PA

Services provided

40% Customer Service Outsourcing

25% Sales Outsourcing

15% Back Office Outsourcing +2 services

15% Finance & Accounting Outsourcing (FAO)

5% IT Staff Augmentation

Fair Trade Outsourcing is a Customer Service Outsourcing company launched in 2016. Their services include Customer Service Outsourcing and Sales Outsourcing.
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MCL

5.0 1 review

$10,000+

$25 - $49 / hr

10 - 49

Chadds Ford, PA

Services provided

20% Call Center Services

15% HR Consulting

10% AI Development +7 services

10% Cloud Consulting & SI

10% Custom Software Development

10% HR Outsourcing

10% Web Development

5% AI Agents

5% BI & Big Data Consulting & SI

5% Mobile App Development

MCL is a highly skilled IT services company specializing in call recording software development, UI development, infrastructure maintenance, and customer support. Their clients report increased customer satisfaction and retention rates, with over 90% retention year after year. Feedback highlights MCL’s timely delivery and impressive knowledge, with 100% of reviews being positive and no noted areas for improvement.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
MCL has received highly positive feedback over the last six months, particularly for their expertise in call recording software development and maintenance. Clients appreciate MCL's timely delivery, impressive knowledge, and sense of responsibility. One client noted that MCL's services have significantly enhanced customer satisfaction and retention rates, with over 90% of customers retained annually. Overall, the sentiment is overwhelmingly favorable, with no suggested areas for improvement.
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Average Project Cost Breakdown

What Clients Have Said
Clients consistently express satisfaction with the overall cost and value for money provided by the company. One client noted that they chose MCL due to their high ratings and alignment in values, emphasizing the good value for the cost. Additionally, positive results, including high customer retention rates and satisfaction, underline the effectiveness of MCL's services, indicating that clients perceive their investment as worthwhile.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients commend MCL for their extensive experience in developing and maintaining call recording and analytics software, which has led to increased customer loyalty. Reviewers appreciate their timely delivery, strong technical skills, and seamless support for ongoing telecom projects.
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eClerx

Not yet reviewed

$5,000+

Undisclosed

10,000+

Philadelphia, PA

Services provided

35% Custom Software Development

25% Back Office Outsourcing

20% Call Center Services +2 services

15% Generative AI

5% Robotics Process Automation

EClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
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Philadelphia, PA

1880 John F Kennedy Boulevard
Philadelphia, PA 19103
1001 - 2000

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NetSet RCM Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Wilmington, DE

Services provided

50% Back Office Outsourcing

24% Customer Service Outsourcing

16% Call Center Services +1 service

10% AI Development

Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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Wilmington, DE

2055 Limestone Road STE 200-C
Wilmington, DE 19808
76 - 100

607-499-4289

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ACE Tech Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Phoenixville, PA

Services provided

25% Cloud Consulting & SI

25% Customer Service Outsourcing

25% Cybersecurity +1 service

25% IT Managed Services

ACE Tech Group is a cloud consulting & SI company. The Phoenixville, Pennsylvania-based company provides cloud consulting & SI and Cybersecurity.
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PRWTech

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Philadelphia, PA

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

PRWTech is a call center in Philadelphia, Pennsylvania and Washington, District of Columbia. The team provides Call Center Services and Back Office Outsourcing.
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DM Worx LLC

Not yet reviewed

$5,000+

Undisclosed

10 - 49

West Chester, PA

Services provided

30% Call Center Services

30% Mobile App Development

20% Custom Software Development +1 service

20% Web Development

DM Worx LLC, an application development company, is located in West Chester, Pennsylvania. Their services include Mobile App Development and Call Center Services.
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Creative Content Crafts

5.0 2 reviews

$1,000+

Undisclosed

2 - 9

Claymont, DE

Services provided

25% Social Media Marketing

15% Account-Based Marketing

15% Content Marketing +4 services

15% Sales Outsourcing

10% AI Agents

10% Content Writing Services

10% Search Engine Optimization

Creative Content Crafts is a LinkedIn lead generation agency specializing in content development and management. Their reviews reflect a 100% satisfaction rate, highlighting their effective project management and personalized approaches. Approximately 80% of reviewers praised their ability to increase visibility and engagement, with significant outcomes like increasing LinkedIn followers by over 1,000% or reaching over 212,000 impressions.

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Reviews mention Timely
Creative Content Crafts has received positive feedback regarding their timeliness, with clients noting that the team consistently delivers projects on time. One client highlighted their effective communication methods, including virtual meetings and emails, which contributed to a smooth workflow. The timely delivery of services has played a significant role in achieving substantial growth in their LinkedIn presence and establishing new business partnerships. Overall, clients express satisfaction with the punctuality and reliability of Creative Content Crafts.

Social Media Marketing for Supply Chain & Logistics Company

5.0 Sep 9, 2026

Creative Content Crafts always delivers on time. We communicate via virtual meetings, emails, and messaging apps.
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2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
Creative Content Crafts has received positive feedback over the past six months for their effective LinkedIn management services. Clients praised their ability to capture executives' unique voices and generate significant engagement, with one client noting over 212,000 impressions and 55 identified buyers. Another client highlighted a dramatic growth in LinkedIn followers from 15 to 1,500. Overall, clients appreciated the timely delivery and personalized approach of Creative Content Crafts, although one noted initial ramp-up challenges that improved over time.
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Industry Experience

Creative Content Crafts has demonstrated notable expertise in the Information Technology and Supply Chain, Logistics, and Transport industries. Clients have praised their ability to enhance LinkedIn presence, generate quality leads, and establish valuable business connections. The overall sentiment reflects strong satisfaction with their personalized service, professional delivery, and effective content strategies, particularly in creating engaging materials that resonate with specific audiences. Companies in these sectors seeking to improve their online visibility and engagement would find Creative Content Crafts to be a strong fit.
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Supply Chain, Logistics, and Transport

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Estonia (1) England (1)

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Altek Business Systems Inc

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Telford, PA

Services provided

45% IT Managed Services

15% Call Center Services

13% Unified Communications Consulting & SI +3 services

12% IT Staff Augmentation

10% IT Strategy Consulting

5% Other IT Consulting and SI

Founded in 1991, Altek Business Systems Inc, a small IT managed services company, is based in Telford, Pennsylvania. Their team focuses on IT managed services and Call Center Services.
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Caret

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Phillipsburg, NJ

Services provided

25% Market Research

25% Sales Outsourcing

10% Marketing Strategy +8 services

5% Affiliate Marketing

5% Content Marketing

5% Direct Marketing

5% Email Marketing

5% Event Marketing

5% Mobile & App Marketing

5% Other Digital Marketing

5% Social Media Marketing

Caret is a strategic sales consultancy specializing in outbound sales and demand generation. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their integrity, commitment, and strategic vision. Clients report significant business growth, with measurable success exceeding fivefold, and commend Caret for their impeccable timeliness and effective communication.

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Industry Experience

Caret has demonstrated expertise primarily in the Software industry, particularly within SaaS and Facilities Management. Clients commend their strategic vision, integrity, and effectiveness in implementing sales solutions, which significantly enhance business growth. Feedback highlights their strong communication and commitment, leading to measurable outcomes such as substantial revenue increases. Overall, Caret is well-suited for technology-driven businesses seeking robust sales solutions and effective project management.
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Software

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed that Caret provides significant value for money, often highlighting the company's integrity and commitment. One CEO noted that Caret's efforts led to a fivefold business growth, emphasizing their effective implementation of sales strategies. While the pricing was not specifically mentioned, the overall sentiment reflects satisfaction with the cost relative to the results achieved, indicating that clients perceive Caret's services as a worthwhile investment.
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Phillipsburg, NJ

21 Pudding Stone Way
Phillipsburg, NJ 08865
2 - 5

9088787705

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AnswerFront

5.0 6 reviews

$1,000+

$25 - $49 / hr

10 - 49

Philadelphia, PA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

AnswerFront is a customer service and support solutions provider that specializes in enhancing client communication and operational efficiency. The overall feedback reveals significant improvements in client satisfaction, lead conversion rates, and operational productivity, with measurable outcomes such as a 20-25% increase in customer satisfaction scores and a 15-25% improvement in lead conversion rates. Reviewers consistently highlight AnswerFront's commitment to quality and exceptional project management.

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Reviews mention Communicative
The feedback regarding AnswerFront's communicative abilities is overwhelmingly positive. Clients highlighted their 24/7 availability and prompt responses, with one client noting a 25% increase in customer satisfaction due to professional communication. Another client praised their effective lead management and timely follow-ups. Both reviews emphasized that AnswerFront consistently met deadlines and maintained clear communication throughout the project, illustrating their commitment to client engagement and support.

Outsourced Staffing Services for Outsourcing Company

5.0 Jul 30, 2024

Improve client satisfaction scores by 25% through professional and responsive communication. Answerfront.com was exceptional in managing the project timeline. They delivered every aspect of the virtual receptionist and support system on schedule. From the initial setup to the ongoing management tasks, they met all deadlines, ensuring there were no disruptions to our operations.
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Inbound Sales & Customer Support Services for Cleaning Firm

5.0 Jul 27, 2024

They enhanced customer satisfaction scores by 25% through swift and professional communication. AnswerFront consistently meets deadlines, ensuring all deliverables are completed on schedule. They adhered to the agreed timelines for each phase of the project, which contributed to the smooth implementation of their services.
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Industry Experience

AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.
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Advertising & marketing Human Resources Business services Home Services

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local businesses commend AnswerFront for handling complex front-office needs, from round-the-clock inquiries and scheduling to staff training, feedback systems, billing support, and lead nurturing. Philadelphia reviewers describe timely delivery and report fewer missed calls, quicker resolutions, stronger sales results, and less administrative work.
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Professional Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Royersford, PA

Services provided

100% Call Center Services

Professional Services is a small answering service company. Launched in 1967, the team offers Call Center Services.
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Amber Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Broomall, PA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Amber Locksmith Store was established in 1983. The team provides Business Consulting and Back Office Outsourcing and is based in Broomall, Pennsylvania.
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Step 2 Agility Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

West Chester, PA

Services provided

20% Back Office Outsourcing

20% Custom Software Development

20% Customer Service Outsourcing +2 services

20% E-Commerce Development

20% Web Development

Founded in 2023, Step 2 Agility Ltd is a software development firm. The team provides Custom Software Development and Back Office Outsourcing.
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West Chester, PA

121 Spring Lane
West Chester, PA 19382
2 - 5

+18 352024070

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FoneFluent

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wilmington, DE

Services provided

30% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

15% Sales Outsourcing

10% Employer of Record (EOR) Services

5% HR Consulting

FoneFluent, a midsize answering service company, is in Amman, Jordan and Wilmington, Delaware. Their services include Call Center Services and Customer Service Outsourcing.
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Wilmington, DE

800 North King Street
Wilmington, DE 19801
10 - 15

(302) 600-1132

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Towne Answering Service Inc

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Souderton, PA

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Towne Answering Service Inc is a Souderton, Pennsylvania-based answering service company. Launched in 1968, the team specializes in Call Center Services and Customer Service Outsourcing.
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Expert Business Development LLC

Not yet reviewed

Undisclosed

$50 - $99 / hr

10 - 49

Wayne, PA

Services provided

35% Business Consulting

35% Sales Outsourcing

30% Branding

Expert Business Development LLC is a Business Consulting company. The firm is headquartered in Wayne, Pennsylvania. Their services include Business Consulting and Sales Outsourcing.
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Brinker Simpson & Company, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Springfield, PA

Services provided

25% Accounting

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +2 services

15% Financial Consulting

10% Business Consulting

Brinker Simpson & Company, LLC is a small Springfield, Pennsylvania-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Humalife Healthcare

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Claymont, DE

Services provided

50% Back Office Outsourcing

50% Other IT Consulting and SI

Back Office Outsourcing and other IT consulting and SI company Humalife Healthcare was launched in 2020. The company focuses on Back Office Outsourcing and other IT consulting and SI, and is
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Philadelphia Medical Billing Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Philadelphia, PA

Services provided

100% Back Office Outsourcing

Philadelphia Medical Billing Services is a Back Office Outsourcing company established in 2019. Based in Philadelphia, Pennsylvania, the team offers Back Office Outsourcing.
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Exclusive Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fort Washington, PA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Brokerage Services

Founded in 1989, Exclusive Locksmith Service is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
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Aidify Assistants

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Wilmington, DE

Services provided

100% Back Office Outsourcing

Aidify Assistants is a Back Office Outsourcing company located in Wilmington, Delaware. The team focuses on Back Office Outsourcing.
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TechNinja LLC

5.0 1 review

$25,000+

< $25 / hr

10 - 49

Wilmington, DE

Services provided

45% Recruiting

20% Recruitment Process Outsourcing

20% Staffing +1 service

15% Sales Outsourcing

TechNinja LLC is a sales and account management company noted for significantly enhancing customer experience and operational cost-efficiency. Feedback highlights their punctuality and eagerness to assist, resulting in nearly non-existent customer complaints and a fivefold increase in customer retention. Reviewers unanimously praise their service, with an implied 100% positive sentiment.

See all 1 projects

Industry Experience

TechNinja LLC has demonstrated significant expertise in the Advertising & Marketing industry, particularly in providing sales and account management services. Clients have praised their ability to enhance customer experience and reduce operational costs, achieving remarkable growth and customer retention improvements. The overall sentiment reflects strong satisfaction, with clients emphasizing the team's reliability, effective communication, and alignment with organizational values. TechNinja LLC is well-suited for businesses seeking to optimize their sales processes and enhance customer satisfaction.
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Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with TechNinja LLC's pricing and overall value, noting that the company's services fit their budget while delivering significant results. One client highlighted that they saved nearly three times their expected costs and achieved remarkable improvements in customer retention and error margins. Overall, the sentiment reflects that TechNinja LLC offers excellent value for money, aligning well with client expectations and needs.
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ManaWorks LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Abington, PA

Services provided

70% Call Center Services

30% Back Office Outsourcing

ManaWorks LLC is a call center company located in Abington, Pennsylvania. They provide Call Center Services and Back Office Outsourcing.
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Boilerplate

Not yet reviewed

$10,000+

$100 - $149 / hr

10 - 49

Conshohocken, PA

Services provided

100% Document Digitization & Management

Boilerplate is a Document Digitization & Management company. They specialize in Document Digitization & Management and were founded in 2019. The company is located in Conshohocken, Pennsylvania.
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Stoner Bunting Advertising

Not yet reviewed

Undisclosed

$150 - $199 / hr

10 - 49

Lancaster, PA

Services provided

20% Content Marketing

20% Public Relations

20% Social Media Marketing +4 services

10% Advertising

10% Pay Per Click

10% Sales Outsourcing

10% Video Production

Stoner Bunting Advertising is a small public relations firm launched in 1984. Their services include Public Relations and Social Media Marketing.
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TORC Executive Marketing, LLC

Not yet reviewed

$1,000+

$200 - $300 / hr

10 - 49

Lansdale, PA

Services provided

40% Social Media Marketing

30% Content Writing Services

30% Sales Outsourcing

TORC Executive Marketing, LLC, a small social media marketing company, is located in Lansdale, Pennsylvania. Their services include Social Media Marketing and Content Writing Services.
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Tessera ITeS Private Limited

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Philadelphia, PA

Services provided

22% Call Center Services

20% Digital Strategy

20% Web Design +3 services

14% Customer Service Outsourcing

12% Back Office Outsourcing

12% Sales Outsourcing

Tessera ITeS Private Limited is a midsize Pune, India-based telephone answering service. Their services include Call Center Services and Digital Strategy.
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Philadelphia, PA

Wissahickon Ave
Philadelphia, PA 19144
10 - 15

See All Locations (3)

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Communications Center of Pennsylvania

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lancaster, PA

Services provided

100% Call Center Services

Communications Center of Pennsylvania is a small answering service in Lancaster, Pennsylvania. Their services include Call Center Services.
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Liberty Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Morton, PA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Small Business Consulting company Liberty Locksmith Store, is located in Morton, Pennsylvania. Their services include Business Consulting and Back Office Outsourcing.
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FingerLinks Infotech LLC

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

Wilmington, DE

Services provided

20% Call Center Services

20% Content Moderation Services

20% Data Annotation Services +2 services

20% Transcription

20% Translation

FingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription.
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