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Top BPO Companies in Reading

Ratings Updated: September 13, 2026

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ROI CX Solutions

4.8 4 reviews

Premier Verified

$50,000+

Undisclosed

1,000 - 9,999

Serves Reading, United States

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +4 services

15% Finance & Accounting Outsourcing (FAO)

10% Content Moderation Services

10% Data Annotation Services

5% HR Outsourcing

ROI CX Solutions is a customer support management company that excels in enhancing customer satisfaction and streamlining support processes. With over 80% of reviews highlighting their flexibility, responsiveness, and efficiency, they have consistently improved key metrics such as first response time, call handling, and customer satisfaction. Despite initial recruitment challenges, their adaptability and commitment to client needs remain commendable.

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Reviews mention Accommodating
Clients have praised ROI CX Solutions for their accommodating nature, highlighting their strong flexibility in adapting to unique needs and maintaining consistent communication. One client noted the team's ability to adjust to the learning curve of their tech stack and support requirements, which significantly enhanced user experience. Despite initial setbacks in talent recruitment, ROI CX Solutions demonstrated a commitment to meeting project milestones and effectively addressing client concerns, ultimately fostering a positive working relationship.

Call Center Services for Software Dev Company

4.5 Feb 25, 2026

ROI CX Solutions’ project management has been solid overall, with strong flexibility and accommodation to our unique needs. We experienced a slight setback early on in recruiting the right talent, but that seems to be on track now that we’ve dialed in the ideal agent persona. They’ve delivered on time after the initial hiccups, meeting key milestones despite the challenges.
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Industry Experience

ROI CX Solutions has garnered positive feedback across various industries, including Retail, Medical, Hospitality & Leisure, and Consumer Products & Services. Clients commend their professionalism, responsiveness, and ability to enhance customer satisfaction. In Retail, they effectively manage service desk operations, while in Medical, they streamline patient interactions and improve call handling metrics. Their flexibility and strong communication have been highlighted in Hospitality, and they have significantly reduced response times in Consumer Products. Overall sentiment indicates strong expertise and positive impact within these sectors.
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Hospitality & leisure Retail Consumer products & services Medical

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients consistently commend ROI CX Solutions for offering competitive pricing and significant value for money. A DocMJ executive noted that their pricing fit the budget while delivering good value, resulting in improved call performance and operational efficiency. Similarly, feedback from a hospitality director highlighted that ROI CX Solutions' pricing aligned with their budget and provided excellent value, contributing to lower costs and increased flexibility. Overall, client sentiment reflects satisfaction with the cost-effectiveness of their services.
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More responsive than most other service providers

ROI CX Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hugo Inc.

5.0 28 reviews

Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Reading, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Accommodating
The feedback regarding Hugo's accommodating nature is overwhelmingly positive. Clients consistently highlight Hugo's adaptability and responsiveness to their specific needs. For instance, one client noted their 'remarkable adaptability' and 'customized approach' throughout the partnership. Another client emphasized Hugo's ability to align with their company culture, enhancing collaboration. Overall, the sentiment reflects a strong appreciation for Hugo's commitment to providing tailored solutions and maintaining open lines of communication, contributing significantly to client satisfaction.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

Their adaptability and robust quality control processes have been crucial in supporting our market expansion and maintaining high compliance standards. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success. They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded.
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Customer Support for FinTech Organization

5.0 Aug 23, 2023

Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner. Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance.
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Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. Their dedication to our specific requirements was evident in their personalized approach and flexible solutions. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Industry Experience

Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming Software

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Top Customer Service

5.0 68 reviews

Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Reading, United States

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.

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Reviews mention Reliable
Clients consistently express high satisfaction with Top Customer Service's reliability and professionalism. For instance, one client noted that the team was 'reliable, responsive, and professional,' consistently meeting deadlines and providing clear communication. Another client emphasized the 'organized and dependable' project management, highlighting that tasks were handled on time and adjustments were made promptly. Overall, the sentiment regarding reliability is overwhelmingly positive, with clients feeling confident in the team's ability to deliver exceptional support.

Customer Service Outsourcing for Online Education Company

5.0 Dec 17, 2025

Project management was organized and reliable. Tasks were handled on time, and communication was steady throughout the engagement.
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Customer Support Services for Renovation & Flooring Co

5.0 Dec 20, 2025

The team was well-organized and dependable. Communication was clear, tasks were handled on time, and they were quick to respond whenever we needed adjustments or had feedback. What stood out most was their professionalism and reliability.
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Customer Service Outsourcing for Towing Company

5.0 Dec 22, 2025

The project management was organized and reliable. Deliverables were completed on time, and the team responded quickly and professionally to all of our needs. Communication was clear, and they were always ready to make adjustments based on our feedback.
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Call Center Services for Law Firm

5.0 Feb 7, 2026

Project management was smooth and reliable. Communication was clear, reports were provided when needed, and all services were delivered on time without issues.
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Customer Support Services for Tree Care Company

5.0 Mar 1, 2026

Their project management was excellent. They communicated clearly, provided updates, and delivered reliable support every day. Calls and customer requests were handled promptly and professionally, and they consistently met expectations.
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Industry Experience

Top Customer Service has demonstrated expertise across various industries, including Advertising & Marketing, Automotive, Education, and Construction, among others. Clients highlighted their strengths in efficient call handling, customer support, and effective communication, which resulted in improved response times and customer satisfaction. The overall sentiment indicates satisfaction with their professionalism, adaptability, and ability to align with clients’ brand voices, making them a suitable choice for businesses seeking reliable customer service solutions.
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Advertising & marketing Automotive Electric Home Services Contracting Education Business services Construction Legal Medical Other industries Non-profit Real estate Financial services Government

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (6) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for its excellent value for money and competitive pricing. Feedback highlighted their ability to deliver high-quality support while remaining budget-friendly. For instance, one client noted, 'Good value for cost,' while another mentioned, 'Pricing fit our budget.' Overall, the sentiment across reviews indicates that clients felt they received substantial benefits from their investment, with improved response times and customer satisfaction justifying the costs incurred.
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United States (18) Canada (13) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

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This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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TDCX

4.8 12 reviews

Verified

$100,000+

Undisclosed

10,000+

Serves Reading, United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.

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Reviews mention Autonomous
The feedback regarding TDCX's autonomy is overwhelmingly positive. Clients appreciate their creative problem-solving and efficiency, highlighting instances where the team consistently exceeded expectations. One reviewer noted, "They always go the extra mile for their client," emphasizing their reliability and proactive approach. Overall, TDCX is recognized as a highly autonomous partner, enabling clients to focus on more complex projects while they manage quality evaluations effectively.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Specialty Answering Service

4.7 51 reviews

Premier Verified

Undisclosed

Undisclosed

10 - 49

King of Prussia, PA

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Specialty Answering Service is a call management and customer support company that provides 24/7 answering services, call routing, and customer engagement solutions. The majority of reviews highlight their professionalism, responsiveness, and cost-effectiveness. Approximately 90% of reviewers commend their personalized service, while a few suggest improvements in communication skills. Overall, clients appreciate the company's ability to integrate seamlessly with their teams, enhancing efficiency and customer satisfaction.

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Average Project Cost Breakdown

Less than $10,000 (31) $10,000 to $49,000 (3) $10,000,000 + (3) $200,000 to $999,999 (2)

What Clients Have Said
Specialty Answering Service is frequently praised for its competitive pricing and overall value. Clients consistently highlight that the cost fits their budgets while delivering quality services. For instance, one client noted that Specialty Answering Service provided good value for the cost, allowing them to manage overflow calls effectively. Another emphasized the excellent value for pricing, stating that it significantly reduced their operational costs. Overall, the sentiment regarding Specialty Answering Service's pricing is overwhelmingly positive, indicating strong value for money.
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United States (43) Canada (1)

This provider is fluent in 12 languages:

English

French

German

Hindi

Italian

Japanese

Korean

Mandarin

Portuguese

Russian

Spanish

Vietnamese

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Review Rating from Clients

4.5/5.0

Quality

4.6

Schedule

4.5

Cost

4.1

Willing to Refer

4.1

Pennsylvania clients praise Specialty Answering Service for reliable, professional call handling across diverse industries, including healthcare, insurance, and manufacturing. They emphasize prompt responses, flexible solutions, and excellent customer service, highlighting the company's ability to manage complex, after-hours, and urgent communication needs effectively.
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SupportYourApp

4.8 87 reviews

Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Services provided

30% Call Center Services

30% Customer Service Outsourcing

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a comprehensive customer support and outsourcing company providing a range of services including technical support, HR recruitment, and eCommerce assistance. The company receives overwhelmingly positive feedback, with approximately 89% of reviews highlighting their reliable service, flexibility, and strong communication. However, around 11% of reviews indicate areas for improvement, emphasizing the need for better ownership and proactiveness in specific cases.

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Industry Experience

SupportYourApp has demonstrated expertise across various industries, including Arts & Entertainment, Media, Energy & Natural Resources, Retail, Information Technology, and Financial Services. Feedback highlights their strengths in customer support, effective communication, and adaptability to client needs. Clients appreciate their proactive approach, efficiency in handling inquiries, and ability to scale teams quickly. Overall sentiment is positive, particularly in sectors like IT and Media, where they significantly enhance operational efficiency and customer satisfaction.
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Hospitality & leisure Non-profit Transportation Consumer Products eCommerce HVAC Telecommunications Research Arts, entertainment & music Healthcare Other Industry Social Networking Business services Gaming Software Education Energy & natural resources Manufacturing Fitness Wellness & Fitness Other industries Retail Media Advertising & marketing Information technology IT Services Financial services

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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
SupportYourApp has received positive feedback regarding its cost-effectiveness and value for money. Clients frequently mention that their pricing fits within budget constraints while delivering quality service. For instance, one client noted, 'Pricing fit our budget and good value for cost,' emphasizing the alignment of SupportYourApp’s services with their financial expectations. Overall, clients express satisfaction with the return on investment, highlighting that the support received often exceeds their initial expectations.
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United States (25) Ukraine (7) Israel (6) England (5) Germany (3) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Ireland (2) Luxembourg (1) Poland (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Norway (1) Italy (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

This provider is fluent in 31 languages:

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Korean

French

Turkish

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This provider is available in 33 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

Local clients highlight SupportYourApp's consistent, high-quality customer support, which has led to measurable improvements in CSAT scores and customer loyalty. They value the team's dedication, responsiveness, and seamless communication across various support and QA projects.
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A-SALES AB

4.9 83 reviews

Premier Verified Clutch Guarantee

$1,000+

$200 - $300 / hr

50 - 249

Newark, DE

Services provided

80% Sales Outsourcing

10% Call Center Services

10% Email Marketing

A-SALES AB is a sales development company specializing in generating qualified sales appointments and pipelines for businesses across various industries. They have received consistently high ratings, with 100% of reviews highlighting their strategic thinking, responsiveness, and tailored outreach approaches. Clients particularly appreciate their ability to understand complex value propositions, resulting in credible and effective sales conversations.

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17 of 18 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 18 times in the past 6 months
A-SALES AB has received positive feedback from clients in recent reviews, highlighting their effectiveness in lead generation and appointment setting. Clients noted the company's collaborative approach and responsiveness, with one stating they appreciated A-SALES AB's ability to understand complex products and tailor outreach accordingly. Another client praised their proactive project management and timely delivery of results. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement mentioned.
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United States (18) Sweden (12) Norway (7) England (5) Australia (5) India (4) Germany (2) Finland (2) Italy (1) Poland (1) Cyprus (1) Japan (1) Netherlands (1) Canada (1) Philippines (1) France (1) Singapore (1) Slovenia (1) Belgium (1) United Arab Emirates (1) Armenia (1) Austria (1)

This provider is fluent in 26 languages:

English

Arabic

Russian

Portuguese

German

French

Turkish

Italian

Polish

Ukrainian

Romanian

Dutch

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Newark, DE

131 Continental Drive
Newark, DE 19702
21 - 30

+18137852686

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients describe A-SALES AB as effective in creating consistent outbound engagement and refining target strategies. They appreciate the company's focus on meaningful conversations, timely delivery, and a culture-aligned, straightforward communication style.
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SalesRoads

4.9 67 reviews

Premier Verified

$5,000+

Undisclosed

50 - 249

Philadelphia, PA

Services provided

80% Sales Outsourcing

10% Call Center Services

10% Email Marketing

SalesRoads is a sales development company specializing in lead generation and appointment setting services. Feedback from their clients is overwhelmingly positive, with over 80% of reviews highlighting their responsiveness and project management capabilities. Many clients (around 70%) commend their ability to adapt and incorporate feedback, showcasing their commitment to client success. Overall, SalesRoads is recognized for their effective communication, strategic approach, and ability to exceed client expectations in sales engagement metrics.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
SalesRoads has received positive feedback in recent reviews, highlighting their effectiveness in driving client engagements and generating actionable insights. Clients noted impressive performance metrics, achieving 150%–200% of target contact rates and a $500,000 potential revenue pipeline. Their project management is described as highly organized and responsive, fostering strong communication through regular meetings. Overall, clients expressed satisfaction with SalesRoads' iterative approach and ability to adapt strategies based on real-time feedback, with no significant areas for improvement identified.
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United States (63) Canada (2) Austria (1) Spain (1)

This provider is available in 1 time zone:

Eastern European Time (EET)

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Philadelphia, PA

1835 Market Street
Philadelphia, PA 19103
50 - 75

856-240-8100

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Review Rating from Clients

4.8/5.0

Quality

4.8

Schedule

4.8

Cost

4.6

Willing to Refer

4.9

Trenton-based clients commend SalesRoads for their flexible, results-oriented outreach, helping small businesses connect with prospects and increase renewal rates. They appreciate the company's intelligence, collaboration, and ability to adapt to changing client needs for sustained growth.
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Top Virtual Assistant

5.0 72 reviews

Premier Verified Clutch Guarantee

$1,000+

Undisclosed

50 - 249

Philadelphia, PA

Services provided

30% Back Office Outsourcing

30% Content Writing Services

20% Search Engine Optimization +2 services

10% Call Center Services

10% Social Media Marketing

Top Virtual Assistant is a company specializing in virtual administrative support, offering services such as call handling, scheduling, and customer communication management. Their clients, including businesses in towing, renovation, and nonprofits, consistently praise their professionalism, reliability, and efficiency. Approximately 100% of reviews highlight improved operational efficiency and communication, while a minor percentage suggest more frequent updates as a potential area for improvement.

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Reviews mention Open to feedback
Clients have praised Top Virtual Assistant for their openness to feedback and willingness to adapt. One client noted the team's transparency and proactive communication, stating they informed him in advance if they were unsure about fulfilling requests. Additionally, they appreciated the team's readiness to train employees to meet specific requirements. Overall, the sentiment is highly positive, highlighting the company's commitment to client needs and effective collaboration.

Call Center Services for Data Solutions Company

5.0 Sep 3, 2025

I was pleased with the transparency and openness of the leadership team and all the team members with whom we engaged. In case the team was not sure that they could fulfill our requests, they informed us in advance before they tried to do so. They were also lenient and ready to train their employees to suit our requirements.
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Average Project Cost Breakdown

$10,000 to $49,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praise Top Virtual Assistant for their exceptional value and cost-effectiveness. Feedback highlights that their services deliver high-quality results, with one client noting a 20-30% increase in leads, while others emphasize the reliability and efficiency of their support. Many reviews mention that the pricing aligns well with the quality of service provided, indicating a strong sentiment that clients receive substantial value for their financial investment.
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United States (14) Canada (7) Australia (1) England (1)

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Philadelphia, PA

1700 Market Street
Philadelphia, PA 19103
10 - 15

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ExpertCallers

4.8 35 reviews

Premier Verified

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

15% Corporate Photography

15% Customer Service Outsourcing

10% Back Office Outsourcing +6 services

10% Call Center Services

10% Corporate Travel Management

10% Finance & Accounting Outsourcing (FAO)

10% Graphic Design

10% Logo

10% Sales Outsourcing

ExpertCallers is a professional call center service provider specializing in inbound and outbound customer communication, lead qualification, and appointment scheduling. The company has received overwhelmingly positive feedback for its professionalism, responsiveness, and ability to integrate seamlessly with clients' operations, with more than 90% of reviews highlighting these aspects. Clients consistently report improved customer response times and increased lead conversion rates after partnering with ExpertCallers.

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Reviews mention Open to feedback
ExpertCallers has received positive feedback regarding their openness to client feedback throughout various projects. Clients highlighted their proactive communication and willingness to refine strategies based on input, with one stating, 'They were responsive and open to feedback.' Additionally, another client noted their organized project management and consistent updates. Overall, the sentiment reflects a strong appreciation for ExpertCallers' adaptability and commitment to aligning with client needs.

Outbound Calling for Construction Services

4.5 Apr 10, 2026

The team was organized and proactive. They kept us updated regularly and were open to refining strategies based on our feedback.
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11 of 24 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 24 times in the past 6 months
In reviews from the past six months, ExpertCallers has received overwhelmingly positive feedback for their professionalism and responsiveness. Clients noted significant improvements in customer satisfaction, lead conversion rates, and operational efficiency. For instance, DKC Wooden Cabinetry highlighted faster response times and a more organized appointment scheduling process, while Auto Holic Detailers reported a 40% increase in bookings. Clients appreciated the team's ability to integrate seamlessly with their operations, with many expressing satisfaction with the overall service quality and communication. Areas for improvement mentioned were related to enhanced reporting and analytics.
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Industry Experience

ExpertCallers has demonstrated strong capabilities across various industries, notably in Business Services, Construction, Automotive, and Education. Clients consistently cite improvements in customer response times, lead generation, and overall satisfaction. In the Construction sector, they helped increase client engagement and project confirmations significantly. The Automotive industry feedback highlights their proficiency in managing customer inquiries and appointment scheduling, resulting in increased bookings. Overall, the sentiment is highly positive, with clients praising their professionalism and adaptability, making them a versatile choice for diverse business needs.
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Home Services Electric Financial services Non-profit Information technology Education Contracting Other industries Automotive Construction Business services

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United States (13) Poland (5) Canada (2) Türkiye (1) Tanzania (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Superhuman Prospecting

5.0 46 reviews

$1,000+

$25 - $49 / hr

10 - 49

Norristown, PA

Services provided

50% Call Center Services

50% Sales Outsourcing

Superhuman Prospecting is a lead generation and appointment-setting company specializing in outbound cold calling. Across reviews, clients highlight their professionalism, adaptability, and commitment to understanding client needs. Notably, Superhuman Prospecting has consistently delivered results, with significant increases in appointments and leads. Approximately 80% of reviewers commend their responsiveness and project management skills, often praising Merry for exceptional support and execution.

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1 of 1 reviews is 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 1 time in the past 6 months
Superhuman Prospecting has received positive feedback from clients in the past six months, particularly for their effectiveness in scheduling appointments and generating leads. A client noted a significant increase in monthly face-to-face appointments and praised the team's responsiveness and adaptability to changing needs. The company was selected for its high ratings and cultural fit, with no reported areas for improvement, highlighting overall client satisfaction with their services.
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Average Project Cost Breakdown

Less than $10,000 (30) $10,000 to $49,000 (2) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praise Superhuman Prospecting for providing good value for the cost of their services. Feedback highlights that their pricing aligns well with client budgets while delivering impressive results, such as increased appointment bookings and lead generation. One client noted, 'Pricing fit our budget and offered good value for cost.' Overall sentiment indicates satisfaction with the return on investment, as multiple clients reported measurable successes and seamless project management without significant areas for improvement.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.5

Willing to Refer

5.0

Local clients emphasize Superhuman Prospecting's proficiency in lead generation and appointment setting, noting their responsiveness and strategic insights. They value the company's ability to adapt workflows and provide valuable data that enhance overall campaign success.
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KPInterface, Inc.

4.9 4 reviews

$1,000+

$100 - $149 / hr

10 - 49

Royersford, PA

Services provided

30% IT Managed Services

25% Cybersecurity

15% Call Center Services +5 services

15% Cloud Consulting & SI

5% IT Strategy Consulting

5% Web Development

3% Business Consulting

2% IT Staff Augmentation

KPInterface, Inc. is a managed IT services company offering comprehensive network security, hardware/software support, and IT consulting. Reviews reflect a 100% positive experience, highlighting KPInterface's exceptional project management, responsiveness, and proactive approach. Notably, 75% of clients commend their high ratings and good value for cost, while 50% emphasize their alignment with company values and culture fit.

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Reviews mention Accessible
Clients have consistently praised KPInterface, Inc. for their accessibility and responsiveness. One client noted that their account manager is 'very present and easily accessible,' allowing for insightful recommendations during quarterly reviews. Additionally, the Help Desk's quick turnaround for minor technical issues, typically resolved the same day, has been highlighted as a significant advantage. Overall, the sentiment regarding accessibility is highly positive, with no notable areas for improvement mentioned.

Managed IT Services for Industrial Air Pollution Control Co

5.0 Sep 14, 2023

Our account manager, aka vCIO (virtual Chief Information Officer), was and continues to be very present and easily accessible. They have become intimately familiar with the operations and procedures of our business and are capable of making insightful recommendations during our quarterly reviews. Separate and in addition to these major projects, the Help Desk has always been and continues to be very responsive.
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Industry Experience

KPInterface, Inc. has garnered positive feedback across various industries, including Manufacturing, Technology, Architecture, and Engineering. Clients appreciate their expertise in network security, managed IT services, and project management, highlighting improvements in operational efficiency and cybersecurity compliance. The overall sentiment is highly favorable, with businesses noting KPInterface's strong communication, responsiveness, and commitment to delivering tailored solutions that align with their specific industry needs.
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Engineering Design Manufacturing Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Feedback regarding KPInterface, Inc.'s pricing and value for money is overwhelmingly positive. Clients consistently highlight the company's 'good value for cost' and commend their ability to align services with budgetary constraints. One client noted their selection was influenced by KPInterface's pricing fitting their budget and providing high value. Another emphasized the exceptional communication and project management that contributed to staying on budget. Overall, clients appreciate the cost-effectiveness and quality of services provided.
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Review Rating from Clients

4.9/5.0

Quality

4.9

Schedule

4.9

Cost

4.8

Willing to Refer

4.8

Reviewers in Pennsylvania commend KPInterface, Inc. for their deep technical knowledge, strategic IT planning, and excellent client relations. They appreciate their tailored solutions, project transparency, and consistent support, which have led to improved infrastructure performance and ongoing trust.
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Patient Connect

5.0 1 review

$5,000+

$25 - $49 / hr

50 - 249

Fullerton, PA

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

20% Staffing

Patient Connect is a customer support company specializing in call center services for healthcare sectors, including EHR scheduling. The company consistently receives positive feedback for its fast and professional support, with 100% of reviewers expressing satisfaction. Clients appreciate the efficient communication and alignment with company values, resulting in nearly zero missed calls and improved revenues.

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Industry Experience

Patient Connect has demonstrated expertise primarily in the Advertising & Marketing and Healthcare industries. Clients commend their fast communication, effective customer support, and the ability to enhance patient connection rates, leading to increased client satisfaction and reduced missed calls. The overall sentiment is highly positive, particularly within the Healthcare sector, where their local representation and alignment with client values are noted as key strengths, making them a strong contender for similar projects.
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Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Patient Connect's value for money, highlighting it as a key reason for their selection. One reviewer noted the company's 'good value for cost' and emphasized satisfaction with the services provided, leading to enhanced customer retention and reduced missed calls. The quick communication and professional support further reinforced the perceived value of their investment, indicating that clients feel they receive quality service relative to the costs incurred.
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Label Your Data

5.0 27 reviews

$1,000+

< $25 / hr

250 - 999

Wilmington, DE

Services provided

75% Data Annotation Services

10% AI Development

10% Back Office Outsourcing +1 service

5% Market Research

Label Your Data is a data annotation company specializing in labeling complex datasets for AI and machine learning applications. Their reviews highlight a strong emphasis on high-quality, accurate labeling and efficient project management, with over 90% of clients noting their fast delivery and structured approach. Clients frequently commend their responsiveness and flexibility, with 75% mentioning their adaptability to specific project needs.

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Industry Experience

Label Your Data has demonstrated expertise across various industries, including Information Technology, Gaming, Retail, Advertising & Marketing, Automotive, and Construction. Feedback highlights their strengths in delivering high-quality annotations, effective communication, and responsiveness to client needs. The overall sentiment is positive, with clients appreciating their structured approach, timely delivery, and adaptability in complex projects. This positions Label Your Data as a suitable partner for companies seeking reliable data annotation services, particularly in AI and machine learning applications.
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IT Services Construction Gaming Retail Advertising & marketing Other Industry Software Business services Transportation Automotive Engineering Information technology

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Average Project Cost Breakdown

Less than $10,000 (8) $10,000 to $49,000 (6) $50,000 to $199,999 (2) $200,000 to $999,999 (2)

What Clients Have Said
Label Your Data is frequently recognized for its cost-effectiveness and value for money. Clients have noted that their pricing aligns well with budgets while delivering high-quality services. For instance, one client appreciated the 'good value for cost' and another highlighted that they chose Label Your Data due to their 'fast response and free pilot.' Overall, the sentiment regarding cost and value is overwhelmingly positive, with many clients expressing satisfaction with the quality of work relative to the investment made.
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More responsive than most other service providers

Label Your Data is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients describe Label Your Data as highly reliable, with a skilled team and innovative tools that ensure accurate data labeling. They appreciate the seamless workflow and attentive management, resulting in efficient, high-quality outcomes.
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HelpSquad

5.0 11 reviews

$1,000+

< $25 / hr

250 - 999

Doylestown, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat, call center augmentation, and virtual agent solutions. Their reviews highlight their exceptional communication and customized service, with 100% positive feedback on responsiveness and meeting client needs. Reviewers consistently mention HelpSquad's alignment with company values and budgetary constraints, underscoring their strong value proposition and ability to deliver timely and effective solutions.

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Reviews mention Detail-oriented
Clients have consistently praised HelpSquad for their exceptional attention to detail. One client noted that the entire team communicates promptly and with great attention to detail, while another highlighted their impressive capacity to avoid repeating mistakes. The feedback indicates a strong overall sentiment of satisfaction regarding HelpSquad's detail-oriented approach in managing tasks and providing support, contributing significantly to project success.

Sales Outsourcing & Call Center Services for Cosmetic & Surgical Dentistry

5.0 Feb 12, 2024

We're impressed with their attention to detail. They've also never done the same mistake twice.
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Call Center Services for Property Management Company

5.0 Dec 10, 2025

Communication is exceptional. From the sales process with Jason, to onboarding with Chad, and now our account management with James and Rose, the entire team communicates promptly and with great attention to detail.
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Industry Experience

HelpSquad has garnered positive feedback across various industries, including Real Estate, Education, Advertising & Marketing, Medical, Manufacturing, and Software. Clients commend their responsiveness, exceptional customer service, and cost-effectiveness. In Real Estate, they improved guest communication and reduced labor costs. In Education, they provided seamless call center support. In Advertising & Marketing, they successfully increased lead generation. Overall, HelpSquad's expertise and personalized approach make them a strong fit for businesses seeking customer service and support solutions.
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Real estate Education Pharmaceuticals Business services Software Advertising & marketing Medical Consumer Products Manufacturing Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's competitive pricing and strong value for money. One client noted a 33% labor cost savings while maintaining high service quality, emphasizing the good value for cost. Another praised the personalized service and broad technical depth relative to their budget. Overall sentiment reflects satisfaction with the affordability and effectiveness of the services provided, with multiple clients stating that HelpSquad fits well within their budgets and meets their needs without sacrificing quality.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local businesses highlight HelpSquad's tailored solutions, timely delivery, and effective management of projects such as live chat integration, virtual agents, and sales support, leading to measurable growth and streamlined operations.
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MM Solutions INC

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Lititz, PA

Services provided

40% Call Center Services

25% Customer Service Outsourcing

20% Back Office Outsourcing +2 services

10% Sales Outsourcing

5% Content Moderation Services

Founded in 2020, MM Solutions INC is a telephone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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Remote Medical Scribe

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Trappe, PA

Services provided

50% Back Office Outsourcing

50% Staffing

Portiva is a Back Office Outsourcing and Staffing company. The team focuses on Back Office Outsourcing and Staffing, and the firm is in Trappe, Pennsylvania and Trappe, Pennsylvania.
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AllianceOne

4.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Plymouth Meeting, PA

Services provided

50% Back Office Outsourcing

50% Call Center Services

AllianceOne offers tax collection services and is recognized for helping businesses achieve financial growth through effective revenue collection. The reviews highlight a significant increase in earnings, with clients commending AllianceOne for its swift service and strategic value for money. The company's high ratings, geographical convenience, and competitive pricing are noted as compelling factors for partnership.

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Verbella CMG

4.5 2 reviews

$5,000+

$150 - $199 / hr

10 - 49

West Chester, PA

Services provided

40% ERP Consulting and SI

30% ECM Consulting and SI

10% AI Consulting +2 services

10% Application Management & Support

10% Document Digitization & Management

Verbella CMG is an ERP and content management solutions provider, renowned for its expertise in Kofax and SAP systems. Across reviews, 100% of clients praised their technical expertise, swift implementation, and responsive customer service. Clients appreciate their cost efficiency and integrity, with no significant areas for improvement noted.

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Reviews mention Honest
Clients have praised Verbella CMG for their honesty and integrity throughout project execution. One client noted that Verbella's team provided exceptional recommendations and demonstrated a thorough understanding of their needs, stating, "Their group is honest with high integrity." Additionally, the owner, John Walls, was recognized for delivering on promises efficiently, with no issues arising post-implementation. Overall, the sentiment reflects a strong trust in Verbella CMG's commitment to client satisfaction.

Floor Covering Manufacturer ECM Implementation

5.0 Aug 27, 2013

Verbella’s work is great because their team has such a good knowledge of SAP and things like that. John[owner of Verbella CMG] came in and was able to see some of the things our people were doing, and he was able to recommend small improvements. Their group is honest with high integrity. They know their business and gave great recommendations for scanners.
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Industry Experience

Verbella CMG has demonstrated strong expertise in the construction and consumer products industries, receiving positive feedback for their user-friendly ERP interfaces and excellent OCR capabilities. Clients noted their effective automation of accounts payable processes, substantial time savings, and high-quality support. Overall sentiment highlights Verbella's technical proficiency, integrity, and a personalized approach to service, making them a suitable partner for projects requiring efficient invoice processing and content management.
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Other Industry Consumer Products

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend Verbella CMG for providing excellent value for money, highlighting their competitive pricing and effective solutions. One client noted that Verbella's owner managed a project alone, achieving results in two days at a fraction of the cost compared to competitors requiring multiple employees. Another client appreciated the significant time and resource savings, stating that Verbella's implementation led to reduced staffing needs and eliminated extensive paperwork, ultimately delivering substantial efficiency improvements.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.0

Cost

5.0

Willing to Refer

5.0

Local clients praise Verbella CMG for their quick, efficient implementation of complex document management systems, significantly reducing paper storage and improving staff productivity. They emphasize the provider's deep SAP knowledge and personalized support, leading to seamless, long-term project success.
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Company Voice, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Blue Bell, PA

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Launched in 2012, Company Voice, LLC is an answering service. The firm focuses on Call Center Services and Customer Service Outsourcing, and is midsize.
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Total Scope Janitorial Services

Not yet reviewed

$1,000+

Undisclosed

10 - 49

Mountville, PA

Services provided

100% Customer Service Outsourcing

Founded in 2026, Total Scope Janitorial Services is a small Mountville, Pennsylvania-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing.
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ET&T, Inc.

Not yet reviewed

$1,000+

$100 - $149 / hr

10 - 49

Bethlehem, PA

Services provided

50% Call Center Services

25% IT Managed Services

15% Cybersecurity +1 service

10% IT Staff Augmentation

ET&T, Inc. Is an answering service. Founded in 1968, their team focuses on Call Center Services and IT managed services.
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Fair Trade Outsourcing

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Bryn Mawr, PA

Services provided

40% Customer Service Outsourcing

25% Sales Outsourcing

15% Back Office Outsourcing +2 services

15% Finance & Accounting Outsourcing (FAO)

5% IT Staff Augmentation

Fair Trade Outsourcing is a Customer Service Outsourcing company launched in 2016. Their services include Customer Service Outsourcing and Sales Outsourcing.
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MCL

5.0 1 review

$10,000+

$25 - $49 / hr

10 - 49

Chadds Ford, PA

Services provided

20% Call Center Services

15% HR Consulting

10% AI Development +7 services

10% Cloud Consulting & SI

10% Custom Software Development

10% HR Outsourcing

10% Web Development

5% AI Agents

5% BI & Big Data Consulting & SI

5% Mobile App Development

MCL is a highly skilled IT services company specializing in call recording software development, UI development, infrastructure maintenance, and customer support. Their clients report increased customer satisfaction and retention rates, with over 90% retention year after year. Feedback highlights MCL’s timely delivery and impressive knowledge, with 100% of reviews being positive and no noted areas for improvement.

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Industry Experience

MCL has demonstrated strong expertise in the telecommunications industry, particularly in call recording software development and customer support. Client feedback highlights their impressive knowledge, timely delivery, and contribution to high customer satisfaction and retention rates, exceeding 90%. Their alignment with client values and culture further reinforces their strengths. Organizations within telecommunications seeking reliable IT service and software development would find MCL to be a suitable partner.
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Average Project Cost Breakdown

What Clients Have Said
Clients consistently express satisfaction with the overall cost and value for money provided by the company. One client noted that they chose MCL due to their high ratings and alignment in values, emphasizing the good value for the cost. Additionally, positive results, including high customer retention rates and satisfaction, underline the effectiveness of MCL's services, indicating that clients perceive their investment as worthwhile.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

VirtualLogger LLC clients praise MCL for their expertise in call recording software, UI development, and infrastructure support, resulting in high customer satisfaction and retention. They highlight MCL's reliable project delivery and deep knowledge, emphasizing their responsibility and value in complex telecom solutions.
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eClerx

Not yet reviewed

$5,000+

Undisclosed

10,000+

Philadelphia, PA

Services provided

35% Custom Software Development

25% Back Office Outsourcing

20% Call Center Services +2 services

15% Generative AI

5% Robotics Process Automation

EClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
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Philadelphia, PA

1880 John F Kennedy Boulevard
Philadelphia, PA 19103
1001 - 2000

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ACE Tech Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Phoenixville, PA

Services provided

25% Cloud Consulting & SI

25% Customer Service Outsourcing

25% Cybersecurity +1 service

25% IT Managed Services

ACE Tech Group is a cloud consulting & SI company. The Phoenixville, Pennsylvania-based company provides cloud consulting & SI and Cybersecurity.
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NetSet RCM Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Wilmington, DE

Services provided

50% Back Office Outsourcing

24% Customer Service Outsourcing

16% Call Center Services +1 service

10% AI Development

Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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Wilmington, DE

2055 Limestone Road STE 200-C
Wilmington, DE 19808
76 - 100

607-499-4289

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Outsourcing Business Solutions

5.0 6 reviews

$1,000+

< $25 / hr

50 - 249

Philadelphia, PA

Services provided

80% Accounting

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

Outsourcing Business Solutions is a versatile accounting services provider, specializing in bookkeeping, financial analysis, and back-office support. Overall, 100% of their reviews highlight their efficiency, reliability, and effective communication. Clients consistently note their commitment to deadlines and the value they offer, with 80% mentioning impressive project management and timely delivery. They are widely regarded as a dependable partner for ongoing collaborations.

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Reviews mention Honest
Clients have consistently praised Outsourcing Business Solutions for their honesty and transparency. One client noted, 'We really appreciate their honesty,' highlighting effective communication and collaboration with other vendors. They emphasized that the team always follows through on promises and maintains a clear budget, reinforcing trust. Overall, the sentiment regarding honesty is overwhelmingly positive, indicating a strong foundation for long-term partnerships.

Accounting Services for Law Firm

5.0 May 12, 2023

We devised a budget when we started, and they always stay within that. They are very transparent regarding deadlines and let us know when they won’t be able to meet something. We really appreciate their honesty, and they communicate and collaborate very effectively with other vendors we work with.
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Industry Experience

Outsourcing Business Solutions has received positive feedback across several industries, including Financial Services, Legal, and Business Services. Clients commend their expertise in accounting and bookkeeping, with notable strengths in efficiency, communication, and adaptability. In Financial Services, they facilitated QuickBooks management, while in Legal, they provided backend bookkeeping. Their impact is evident in improved financial processes and higher profit margins in Business Services. Overall, companies seeking reliable accounting support in these sectors are likely to find a good match with Outsourcing Business Solutions.
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Financial services Other Industry IT Services Business services Legal

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently express satisfaction with the cost-effectiveness and value provided by Outsourcing Business Solutions. For instance, one client noted they spent less than $3,000 monthly, highlighting the transparency and adherence to budget. Another client appreciated the overall cost savings and efficient service, stating, 'Outsourcing Business Solutions has made our lives easier.' Overall, feedback indicates a strong sentiment of value for money, with many clients citing impressive results relative to their investment.
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India (3) United States (2)

This provider is fluent in 1 language:

English

This provider is available in 5 time zones:

Greenwich Mean Time (GMT)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Eastern Time (AET)

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PRWTech

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Philadelphia, PA

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

PRWTech is a call center in Philadelphia, Pennsylvania and Washington, District of Columbia. The team provides Call Center Services and Back Office Outsourcing.
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Altek Business Systems Inc

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Telford, PA

Services provided

45% IT Managed Services

15% Call Center Services

13% Unified Communications Consulting & SI +3 services

12% IT Staff Augmentation

10% IT Strategy Consulting

5% Other IT Consulting and SI

Founded in 1991, Altek Business Systems Inc, a small IT managed services company, is based in Telford, Pennsylvania. Their team focuses on IT managed services and Call Center Services.
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DM Worx LLC

Not yet reviewed

$5,000+

Undisclosed

10 - 49

West Chester, PA

Services provided

30% Call Center Services

30% Mobile App Development

20% Custom Software Development +1 service

20% Web Development

DM Worx LLC, an application development company, is located in West Chester, Pennsylvania. Their services include Mobile App Development and Call Center Services.
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Brinker Simpson & Company, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Springfield, PA

Services provided

25% Accounting

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +2 services

15% Financial Consulting

10% Business Consulting

Brinker Simpson & Company, LLC is a small Springfield, Pennsylvania-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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AnswerFront

5.0 6 reviews

$1,000+

$25 - $49 / hr

10 - 49

Philadelphia, PA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

AnswerFront is a customer service and support solutions provider that specializes in enhancing client communication and operational efficiency. The overall feedback reveals significant improvements in client satisfaction, lead conversion rates, and operational productivity, with measurable outcomes such as a 20-25% increase in customer satisfaction scores and a 15-25% improvement in lead conversion rates. Reviewers consistently highlight AnswerFront's commitment to quality and exceptional project management.

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Reviews mention Communicative
The feedback regarding AnswerFront's communicative abilities is overwhelmingly positive. Clients highlighted their 24/7 availability and prompt responses, with one client noting a 25% increase in customer satisfaction due to professional communication. Another client praised their effective lead management and timely follow-ups. Both reviews emphasized that AnswerFront consistently met deadlines and maintained clear communication throughout the project, illustrating their commitment to client engagement and support.

Outsourced Staffing Services for Outsourcing Company

5.0 Jul 30, 2024

Improve client satisfaction scores by 25% through professional and responsive communication. Answerfront.com was exceptional in managing the project timeline. They delivered every aspect of the virtual receptionist and support system on schedule. From the initial setup to the ongoing management tasks, they met all deadlines, ensuring there were no disruptions to our operations.
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Inbound Sales & Customer Support Services for Cleaning Firm

5.0 Jul 27, 2024

They enhanced customer satisfaction scores by 25% through swift and professional communication. AnswerFront consistently meets deadlines, ensuring all deliverables are completed on schedule. They adhered to the agreed timelines for each phase of the project, which contributed to the smooth implementation of their services.
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Industry Experience

AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.
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Advertising & marketing Human Resources Business services Home Services

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Local clients commend AnswerFront for delivering comprehensive customer service solutions, including 24/7 support, CRM integration, and automated marketing. They value the company's proactive project management, resulting in increased operational efficiency, higher client satisfaction, and significant sales growth.
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Step 2 Agility Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

West Chester, PA

Services provided

20% Back Office Outsourcing

20% Custom Software Development

20% Customer Service Outsourcing +2 services

20% E-Commerce Development

20% Web Development

Founded in 2023, Step 2 Agility Ltd is a software development firm. The team provides Custom Software Development and Back Office Outsourcing.
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West Chester, PA

121 Spring Lane
West Chester, PA 19382
2 - 5

+18 352024070

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Amber Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Broomall, PA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Business Consulting company Amber Locksmith Store was established in 1983. The team provides Business Consulting and Back Office Outsourcing and is based in Broomall, Pennsylvania.
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Creative Content Crafts

5.0 1 review

$1,000+

Undisclosed

2 - 9

Claymont, DE

Services provided

25% Social Media Marketing

15% Account-Based Marketing

15% Content Marketing +4 services

15% Sales Outsourcing

10% AI Agents

10% Content Writing Services

10% Search Engine Optimization

Creative Content Crafts is an AI-native LinkedIn lead generation agency and platform. We run LinkedIn end to end for B2B founders and executives: buyer research, content in your voice, engagement
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See all 1 projects

1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Creative Content Crafts has received positive feedback in recent reviews, particularly for their ability to capture individual executive voices and produce high-quality content that resonates with target audiences. Clients noted impressive measurable outcomes, including significant reach and engagement on LinkedIn, while maintaining a consistent publishing schedule. The project management was highlighted as effective, with timely delivery of drafts and proactive communication. Areas for improvement included a longer-than-expected ramp-up period and a desire for earlier, deeper reporting on content effectiveness.
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Industry Experience

Creative Content Crafts has demonstrated significant expertise in the information technology sector, particularly within AI and commerce. Clients have praised their ability to create tailored content that authentically represents executive voices, enhancing visibility and engagement on LinkedIn. The overall sentiment is positive, highlighting strengths in project management, timely delivery, and the generation of qualified leads. Their approach is well-suited for companies in technology and retail looking to amplify their digital presence and connect effectively with B2B audiences.
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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Creative Content Crafts is perceived as providing good value for money, as demonstrated by a client who noted a $6,593 earned media value against a $6,000 fee. Clients appreciate the quality of content, with ghostwritten posts closely reflecting executives' voices, which adds to the perceived value. However, some feedback indicated that the initial ramp-up period took longer than expected, suggesting a need for clients to allocate time for upfront interviews and clearer reporting early in the engagement.
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Expert Business Development LLC

Not yet reviewed

Undisclosed

$50 - $99 / hr

10 - 49

Wayne, PA

Services provided

35% Business Consulting

35% Sales Outsourcing

30% Branding

Expert Business Development LLC is a Business Consulting company. The firm is headquartered in Wayne, Pennsylvania. Their services include Business Consulting and Sales Outsourcing.
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Caret

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Phillipsburg, NJ

Services provided

25% Market Research

25% Sales Outsourcing

10% Marketing Strategy +8 services

5% Affiliate Marketing

5% Content Marketing

5% Direct Marketing

5% Email Marketing

5% Event Marketing

5% Mobile & App Marketing

5% Other Digital Marketing

5% Social Media Marketing

Caret is a strategic sales consultancy specializing in outbound sales and demand generation. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their integrity, commitment, and strategic vision. Clients report significant business growth, with measurable success exceeding fivefold, and commend Caret for their impeccable timeliness and effective communication.

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Industry Experience

Caret has demonstrated expertise primarily in the Software industry, particularly within SaaS and Facilities Management. Clients commend their strategic vision, integrity, and effectiveness in implementing sales solutions, which significantly enhance business growth. Feedback highlights their strong communication and commitment, leading to measurable outcomes such as substantial revenue increases. Overall, Caret is well-suited for technology-driven businesses seeking robust sales solutions and effective project management.
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Software

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed that Caret provides significant value for money, often highlighting the company's integrity and commitment. One CEO noted that Caret's efforts led to a fivefold business growth, emphasizing their effective implementation of sales strategies. While the pricing was not specifically mentioned, the overall sentiment reflects satisfaction with the cost relative to the results achieved, indicating that clients perceive Caret's services as a worthwhile investment.
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Phillipsburg, NJ

21 Pudding Stone Way
Phillipsburg, NJ 08865
2 - 5

9088787705

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Stoner Bunting Advertising

Not yet reviewed

Undisclosed

$150 - $199 / hr

10 - 49

Lancaster, PA

Services provided

20% Content Marketing

20% Public Relations

20% Social Media Marketing +4 services

10% Advertising

10% Pay Per Click

10% Sales Outsourcing

10% Video Production

Stoner Bunting Advertising is a small public relations firm launched in 1984. Their services include Public Relations and Social Media Marketing.
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FoneFluent

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Wilmington, DE

Services provided

30% Call Center Services

25% Customer Service Outsourcing

15% Back Office Outsourcing +3 services

15% Sales Outsourcing

10% Employer of Record (EOR) Services

5% HR Consulting

FoneFluent, a midsize answering service company, is in Amman, Jordan and Wilmington, Delaware. Their services include Call Center Services and Customer Service Outsourcing.
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Wilmington, DE

800 North King Street
Wilmington, DE 19801
10 - 15

(302) 600-1132

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Professional Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Royersford, PA

Services provided

100% Call Center Services

Professional Services is a small answering service company. Launched in 1967, the team offers Call Center Services.
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Humalife Healthcare

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Claymont, DE

Services provided

50% Back Office Outsourcing

50% Other IT Consulting and SI

Back Office Outsourcing and other IT consulting and SI company Humalife Healthcare was launched in 2020. The company focuses on Back Office Outsourcing and other IT consulting and SI, and is
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Exclusive Locksmith Service

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Fort Washington, PA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Brokerage Services

Founded in 1989, Exclusive Locksmith Service is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
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Aidify Assistants

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Wilmington, DE

Services provided

100% Back Office Outsourcing

Aidify Assistants is a Back Office Outsourcing company located in Wilmington, Delaware. The team focuses on Back Office Outsourcing.
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Towne Answering Service Inc

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Souderton, PA

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Towne Answering Service Inc is a Souderton, Pennsylvania-based answering service company. Launched in 1968, the team specializes in Call Center Services and Customer Service Outsourcing.
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TechNinja LLC

5.0 1 review

$25,000+

< $25 / hr

10 - 49

Wilmington, DE

Services provided

45% Recruiting

20% Recruitment Process Outsourcing

20% Staffing +1 service

15% Sales Outsourcing

TechNinja LLC is a sales and account management company noted for significantly enhancing customer experience and operational cost-efficiency. Feedback highlights their punctuality and eagerness to assist, resulting in nearly non-existent customer complaints and a fivefold increase in customer retention. Reviewers unanimously praise their service, with an implied 100% positive sentiment.

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Industry Experience

TechNinja LLC has demonstrated significant expertise in the Advertising & Marketing industry, particularly in providing sales and account management services. Clients have praised their ability to enhance customer experience and reduce operational costs, achieving remarkable growth and customer retention improvements. The overall sentiment reflects strong satisfaction, with clients emphasizing the team's reliability, effective communication, and alignment with organizational values. TechNinja LLC is well-suited for businesses seeking to optimize their sales processes and enhance customer satisfaction.
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Advertising & marketing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed high satisfaction with TechNinja LLC's pricing and overall value, noting that the company's services fit their budget while delivering significant results. One client highlighted that they saved nearly three times their expected costs and achieved remarkable improvements in customer retention and error margins. Overall, the sentiment reflects that TechNinja LLC offers excellent value for money, aligning well with client expectations and needs.
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Philadelphia Medical Billing Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Philadelphia, PA

Services provided

100% Back Office Outsourcing

Philadelphia Medical Billing Services is a Back Office Outsourcing company established in 2019. Based in Philadelphia, Pennsylvania, the team offers Back Office Outsourcing.
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ManaWorks LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Abington, PA

Services provided

70% Call Center Services

30% Back Office Outsourcing

ManaWorks LLC is a call center company located in Abington, Pennsylvania. They provide Call Center Services and Back Office Outsourcing.
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Boilerplate

Not yet reviewed

$10,000+

$100 - $149 / hr

10 - 49

Conshohocken, PA

Services provided

100% Document Digitization & Management

Boilerplate is a Document Digitization & Management company. They specialize in Document Digitization & Management and were founded in 2019. The company is located in Conshohocken, Pennsylvania.
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Liberty Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Morton, PA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Small Business Consulting company Liberty Locksmith Store, is located in Morton, Pennsylvania. Their services include Business Consulting and Back Office Outsourcing.
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Tessera ITeS Private Limited

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Philadelphia, PA

Services provided

22% Call Center Services

20% Digital Strategy

20% Web Design +3 services

14% Customer Service Outsourcing

12% Back Office Outsourcing

12% Sales Outsourcing

Tessera ITeS Private Limited is a midsize Pune, India-based telephone answering service. Their services include Call Center Services and Digital Strategy.
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Philadelphia, PA

Wissahickon Ave
Philadelphia, PA 19144
10 - 15

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Hammer Dev

Not yet reviewed

$5,000+

$200 - $300 / hr

10 - 49

Blue Bell, PA

Services provided

20% BI & Big Data Consulting & SI

10% API Development

10% Application Management & Support +6 services

10% Business Consulting

10% Custom Software Development

10% Document Digitization & Management

10% Enterprise App Modernization

10% Robotics Process Automation

10% Web Design

Based in Blue Bell, Pennsylvania, Hammer Dev is a big data company. The team offers BI & big data consulting & SI and Custom Software Development.
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More responsive than most other service providers

Hammer Dev is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Communications Center of Pennsylvania

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lancaster, PA

Services provided

100% Call Center Services

Communications Center of Pennsylvania is a small answering service in Lancaster, Pennsylvania. Their services include Call Center Services.
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Estate Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wyncote, PA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Estate Locksmith Store is a Business Consulting company. Located in Wyncote, Pennsylvania, their small team offers Business Consulting and Back Office Outsourcing. The firm was founded in 1994.
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