Top BPO Companies in Reading
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Featured
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$1,000+< $25 / hr1,000 - 9,999Serves Reading, United StatesServices provided
See all 44 projectsUnity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments.
$1,000+< $25 / hr1,000 - 9,999Serves Reading, United StatesServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$100,000+Undisclosed10,000+Serves Reading, United StatesServices provided
See all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
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UndisclosedUndisclosed10 - 49King of Prussia, PA
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See all 51 projectsSpecialty Answering Service is a call management and customer support company that provides 24/7 answering services, call routing, and customer engagement solutions. The majority of reviews highlight their professionalism, responsiveness, and cost-effectiveness. Approximately 90% of reviewers commend their personalized service, while a few suggest improvements in communication skills. Overall, clients appreciate the company's ability to integrate seamlessly with their teams, enhancing efficiency and customer satisfaction.
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
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See all 87 projectsSupportYourApp is a comprehensive customer support and outsourcing company providing a range of services including technical support, HR recruitment, and eCommerce assistance. The company receives overwhelmingly positive feedback, with approximately 89% of reviews highlighting their reliable service, flexibility, and strong communication. However, around 11% of reviews indicate areas for improvement, emphasizing the need for better ownership and proactiveness in specific cases.
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$10,000+Undisclosed50 - 249Philadelphia, PA
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See all 68 projectsSalesRoads is a lead generation and sales development company known for executing strategic outreach and appointment setting campaigns. With a strong focus on understanding client needs, they consistently deliver value by converting decision-maker conversations into booked meetings, achieving high contact and trial rates, and building pipelines that exceed expectations. Reviews highlight their data-driven approach, responsiveness, and alignment with client goals, with no significant areas for improvement noted across the 100% positive feedback.
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$1,000+Undisclosed50 - 249Philadelphia, PA
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See all 73 projectsTop Virtual Assistant is a company specializing in virtual administrative support, offering services such as call handling, scheduling, and customer communication management. Their clients, including businesses in towing, renovation, and nonprofits, consistently praise their professionalism, reliability, and efficiency. Approximately 100% of reviews highlight improved operational efficiency and communication, while a minor percentage suggest more frequent updates as a potential area for improvement.
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$1,000+< $25 / hr250 - 999Princeton, NJ
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See all 35 projectsExpertCallers is a professional call center service provider specializing in inbound and outbound customer communication, lead qualification, and appointment scheduling. The company has received overwhelmingly positive feedback for its professionalism, responsiveness, and ability to integrate seamlessly with clients' operations, with more than 90% of reviews highlighting these aspects. Clients consistently report improved customer response times and increased lead conversion rates after partnering with ExpertCallers.
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$1,000+$25 - $49 / hr10 - 49Norristown, PA
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See all 46 projectsSuperhuman Prospecting is a lead generation and appointment-setting company specializing in outbound cold calling. Across reviews, clients highlight their professionalism, adaptability, and commitment to understanding client needs. Notably, Superhuman Prospecting has consistently delivered results, with significant increases in appointments and leads. Approximately 80% of reviewers commend their responsiveness and project management skills, often praising Merry for exceptional support and execution.
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$1,000+$100 - $149 / hr10 - 49Royersford, PA
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See all 4 projectsKPInterface, Inc. is a managed IT services company offering comprehensive network security, hardware/software support, and IT consulting. Reviews reflect a 100% positive experience, highlighting KPInterface's exceptional project management, responsiveness, and proactive approach. Notably, 75% of clients commend their high ratings and good value for cost, while 50% emphasize their alignment with company values and culture fit.
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$5,000+$25 - $49 / hr50 - 249Fullerton, PA
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See all 1 projectsPatient Connect is a customer support company specializing in call center services for healthcare sectors, including EHR scheduling. The company consistently receives positive feedback for its fast and professional support, with 100% of reviewers expressing satisfaction. Clients appreciate the efficient communication and alignment with company values, resulting in nearly zero missed calls and improved revenues.
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$1,000+< $25 / hr250 - 999Wilmington, DE
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See all 27 projectsLabel Your Data is a data annotation company specializing in labeling complex datasets for AI and machine learning applications. Their reviews highlight a strong emphasis on high-quality, accurate labeling and efficient project management, with over 90% of clients noting their fast delivery and structured approach. Clients frequently commend their responsiveness and flexibility, with 75% mentioning their adaptability to specific project needs.
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$1,000+< $25 / hr250 - 999Doylestown, PA
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See all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat, call center augmentation, and virtual agent solutions. Their reviews highlight their exceptional communication and customized service, with 100% positive feedback on responsiveness and meeting client needs. Reviewers consistently mention HelpSquad's alignment with company values and budgetary constraints, underscoring their strong value proposition and ability to deliver timely and effective solutions.
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$1,000+< $25 / hr250 - 999Lititz, PA
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Founded in 2020, MM Solutions INC is a telephone answering service. The team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Trappe, PA
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Portiva is a Back Office Outsourcing and Staffing company. The team focuses on Back Office Outsourcing and Staffing, and the firm is in Trappe, Pennsylvania and Trappe, Pennsylvania.
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UndisclosedUndisclosed1,000 - 9,999Plymouth Meeting, PA
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See all 1 projectsAllianceOne offers tax collection services and is recognized for helping businesses achieve financial growth through effective revenue collection. The reviews highlight a significant increase in earnings, with clients commending AllianceOne for its swift service and strategic value for money. The company's high ratings, geographical convenience, and competitive pricing are noted as compelling factors for partnership.
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$1,000+$200 - $300 / hr50 - 249Newark, DE
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See all 83 projectsA-SALES AB is a sales development company specializing in generating qualified sales appointments and pipelines for businesses across various industries. They have received consistently high ratings, with 100% of reviews highlighting their strategic thinking, responsiveness, and tailored outreach approaches. Clients particularly appreciate their ability to understand complex value propositions, resulting in credible and effective sales conversations.
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$5,000+$150 - $199 / hr10 - 49West Chester, PA
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See all 2 projectsVerbella CMG is an ERP and content management solutions provider, renowned for its expertise in Kofax and SAP systems. Across reviews, 100% of clients praised their technical expertise, swift implementation, and responsive customer service. Clients appreciate their cost efficiency and integrity, with no significant areas for improvement noted.
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UndisclosedUndisclosed50 - 249Blue Bell, PA
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Launched in 2012, Company Voice, LLC is an answering service. The firm focuses on Call Center Services and Customer Service Outsourcing, and is midsize.
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$1,000+Undisclosed10 - 49Mountville, PA
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Founded in 2026, Total Scope Janitorial Services is a small Mountville, Pennsylvania-based Customer Service Outsourcing company. Their services include Customer Service Outsourcing.
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$1,000+$100 - $149 / hr10 - 49Bethlehem, PA
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ET&T, Inc. Is an answering service. Founded in 1968, their team focuses on Call Center Services and IT managed services.
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Undisclosed< $25 / hr1,000 - 9,999Bryn Mawr, PA
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Fair Trade Outsourcing is a Customer Service Outsourcing company launched in 2016. Their services include Customer Service Outsourcing and Sales Outsourcing.
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$10,000+$25 - $49 / hr10 - 49Chadds Ford, PA
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See all 1 projectsMCL is a highly skilled IT services company specializing in call recording software development, UI development, infrastructure maintenance, and customer support. Their clients report increased customer satisfaction and retention rates, with over 90% retention year after year. Feedback highlights MCL’s timely delivery and impressive knowledge, with 100% of reviews being positive and no noted areas for improvement.
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$5,000+Undisclosed10,000+Philadelphia, PA
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EClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Phoenixville, PA
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ACE Tech Group is a cloud consulting & SI company. The Phoenixville, Pennsylvania-based company provides cloud consulting & SI and Cybersecurity.
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$1,000+< $25 / hr50 - 249Wilmington, DE
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Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Philadelphia, PA
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See all 8 projectsOutsourcing Business Solutions is a versatile accounting services provider, specializing in bookkeeping, financial analysis, and back-office support. Overall, 100% of their reviews highlight their efficiency, reliability, and effective communication. Clients consistently note their commitment to deadlines and the value they offer, with 80% mentioning impressive project management and timely delivery. They are widely regarded as a dependable partner for ongoing collaborations.
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$1,000+< $25 / hr250 - 999Philadelphia, PA
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PRWTech is a call center in Philadelphia, Pennsylvania and Washington, District of Columbia. The team provides Call Center Services and Back Office Outsourcing.
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$5,000+$150 - $199 / hr10 - 49Telford, PA
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Founded in 1991, Altek Business Systems Inc, a small IT managed services company, is based in Telford, Pennsylvania. Their team focuses on IT managed services and Call Center Services.
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$5,000+Undisclosed10 - 49West Chester, PA
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DM Worx LLC, an application development company, is located in West Chester, Pennsylvania. Their services include Mobile App Development and Call Center Services.
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UndisclosedUndisclosed10 - 49Springfield, PA
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Brinker Simpson & Company, LLC is a small Springfield, Pennsylvania-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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$1,000+$25 - $49 / hr10 - 49Philadelphia, PA
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See all 6 projectsAnswerFront is a customer service and support solutions provider that specializes in enhancing client communication and operational efficiency. The overall feedback reveals significant improvements in client satisfaction, lead conversion rates, and operational productivity, with measurable outcomes such as a 20-25% increase in customer satisfaction scores and a 15-25% improvement in lead conversion rates. Reviewers consistently highlight AnswerFront's commitment to quality and exceptional project management.
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$1,000+$25 - $49 / hr10 - 49West Chester, PA
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Founded in 2023, Step 2 Agility Ltd is a software development firm. The team provides Custom Software Development and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Broomall, PA
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Business Consulting company Amber Locksmith Store was established in 1983. The team provides Business Consulting and Back Office Outsourcing and is based in Broomall, Pennsylvania.
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$1,000+Undisclosed2 - 9Claymont, DE
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See all 2 projectsCreative Content Crafts is a LinkedIn lead generation agency specializing in creating tailored content for executives to foster engagement with B2B audiences. The agency received 100% positive feedback, with clients highlighting their ability to accurately capture individual executive voices and deliver timely, relevant content. Notably, 55 qualified buyers were identified, showcasing their effectiveness in reaching targeted audiences.
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Undisclosed$50 - $99 / hr10 - 49Wayne, PA
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Expert Business Development LLC is a Business Consulting company. The firm is headquartered in Wayne, Pennsylvania. Their services include Business Consulting and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Phillipsburg, NJ
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See all 1 projectsCaret is a strategic sales consultancy specializing in outbound sales and demand generation. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their integrity, commitment, and strategic vision. Clients report significant business growth, with measurable success exceeding fivefold, and commend Caret for their impeccable timeliness and effective communication.
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Undisclosed$150 - $199 / hr10 - 49Lancaster, PA
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Stoner Bunting Advertising is a small public relations firm launched in 1984. Their services include Public Relations and Social Media Marketing.
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UndisclosedUndisclosed50 - 249Wilmington, DE
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FoneFluent, a midsize answering service company, is in Amman, Jordan and Wilmington, Delaware. Their services include Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9Royersford, PA
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Professional Services is a small answering service company. Launched in 1967, the team offers Call Center Services.
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$5,000+$25 - $49 / hr50 - 249Claymont, DE
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Back Office Outsourcing and other IT consulting and SI company Humalife Healthcare was launched in 2020. The company focuses on Back Office Outsourcing and other IT consulting and SI, and is
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UndisclosedUndisclosed10 - 49Fort Washington, PA
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Founded in 1989, Exclusive Locksmith Service is a Business Consulting company. The team offers Business Consulting and Back Office Outsourcing.
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$1,000+< $25 / hr50 - 249Wilmington, DE
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Aidify Assistants is a Back Office Outsourcing company located in Wilmington, Delaware. The team focuses on Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Souderton, PA
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Towne Answering Service Inc is a Souderton, Pennsylvania-based answering service company. Launched in 1968, the team specializes in Call Center Services and Customer Service Outsourcing.
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$25,000+< $25 / hr10 - 49Wilmington, DE
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See all 1 projectsTechNinja LLC is a sales and account management company noted for significantly enhancing customer experience and operational cost-efficiency. Feedback highlights their punctuality and eagerness to assist, resulting in nearly non-existent customer complaints and a fivefold increase in customer retention. Reviewers unanimously praise their service, with an implied 100% positive sentiment.
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UndisclosedUndisclosed250 - 999Philadelphia, PA
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Philadelphia Medical Billing Services is a Back Office Outsourcing company established in 2019. Based in Philadelphia, Pennsylvania, the team offers Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Abington, PA
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ManaWorks LLC is a call center company located in Abington, Pennsylvania. They provide Call Center Services and Back Office Outsourcing.
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$10,000+$100 - $149 / hr10 - 49Conshohocken, PA
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Boilerplate is a Document Digitization & Management company. They specialize in Document Digitization & Management and were founded in 2019. The company is located in Conshohocken, Pennsylvania.
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UndisclosedUndisclosed10 - 49Morton, PA
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Small Business Consulting company Liberty Locksmith Store, is located in Morton, Pennsylvania. Their services include Business Consulting and Back Office Outsourcing.
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$5,000+< $25 / hr50 - 249Philadelphia, PA
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Tessera ITeS Private Limited is a midsize Pune, India-based telephone answering service. Their services include Call Center Services and Digital Strategy.
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$5,000+$200 - $300 / hr10 - 49Blue Bell, PA
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Based in Blue Bell, Pennsylvania, Hammer Dev is a big data company. The team offers BI & big data consulting & SI and Custom Software Development.
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UndisclosedUndisclosed2 - 9Lancaster, PA
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Communications Center of Pennsylvania is a small answering service in Lancaster, Pennsylvania. Their services include Call Center Services.
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UndisclosedUndisclosed10 - 49Wyncote, PA
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Estate Locksmith Store is a Business Consulting company. Located in Wyncote, Pennsylvania, their small team offers Business Consulting and Back Office Outsourcing. The firm was founded in 1994.
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List of the Top 7 Reading BPO Services
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
33.3/40.016/20 Reviews8.5/10 Clients & Experience8.8/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr10 - 49Norristown, PA
Ability to deliver
31.9/40.018.2/20 Reviews8.6/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr10 - 49Royersford, PA
Ability to deliver
23.9/40.016/20 Reviews0/10 Clients & Experience7.9/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
$5,000+$25 - $49 / hr50 - 249Fullerton, PA
Ability to deliver
20.2/40.016.2/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr250 - 999Wilmington, DE
Ability to deliver
32.7/40.017.4/20 Reviews7.7/10 Clients & Experience7.6/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Ability to deliver
34.4/40.020/20 Reviews4.6/10 Clients & Experience9.8/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Lititz, PA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
95% Back Office Outsourcing5% Other -
UndisclosedUndisclosed10 - 49Trappe, PA
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$10,000+Undisclosed50 - 249Philadelphia, PA
Ability to deliver
38.2/40.018.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed1,000 - 9,999Plymouth Meeting, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$200 - $300 / hr50 - 249Newark, DE
Ability to deliver
30/40.020/20 Reviews10/10 Clients & Experience0/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$5,000+$150 - $199 / hr10 - 49West Chester, PA
Ability to deliver
22/40.014.6/20 Reviews2.1/10 Clients & Experience5.3/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
UndisclosedUndisclosed50 - 249Blue Bell, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49Mountville, PA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$100 - $149 / hr10 - 49Bethlehem, PA
Ability to deliver
5.3/40.00/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
Undisclosed< $25 / hr1,000 - 9,999Bryn Mawr, PA
Ability to deliver
2.1/40.00/20 Reviews2.1/10 Clients & Experience0/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$10,000+$25 - $49 / hr10 - 49Chadds Ford, PA
Ability to deliver
21.7/40.016.8/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
20% Back Office Outsourcing80% Other -
$5,000+Undisclosed10,000+Philadelphia, PA
Ability to deliver
7.9/40.00/20 Reviews0/10 Clients & Experience7.9/10 Market PresenceService focus
45% Back Office Outsourcing55% Other -
UndisclosedUndisclosed10 - 49Phoenixville, PA
Ability to deliver
5.8/40.00/20 Reviews0.6/10 Clients & Experience5.2/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr50 - 249Wilmington, DE
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$1,000+Undisclosed50 - 249Philadelphia, PA
Ability to deliver
29.3/40.019.2/20 Reviews4.7/10 Clients & Experience5.4/10 Market PresenceService focus
40% Back Office Outsourcing60% Other
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