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Top BPO Companies in Reading

Ratings Updated: December 4, 2025

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Reading, United States

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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Reviews mention Patient
Clients have expressed a highly positive sentiment regarding Unity Communications' patience and responsiveness. One client noted their team as 'the kindest company to work with,' highlighting their understanding of client needs and their ability to communicate effectively. Additionally, the client emphasized that Unity is always engaged and willing to learn, contributing to a seamless collaboration. Overall, the feedback reflects a strong appreciation for their patient approach in managing patient-related inquiries and challenges.

Back Office & Customer Service Outsourcing for Healthcare Co

5.0 Feb 26, 2025

Unity is the kindest company to work with. They all understand that we have a lot on our plates. They are patient and communicative. Unity is always engaged and willing to learn anything and everything they can about us to ensure their success.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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United States (34) Australia (1) Canada (1) Ireland (1)

San Pedro Garza García, Mexico

303 Avenida Circuito Frida Kahlo
San Pedro Garza García, Mexico 66278
201 - 250

4805508700

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Reading, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Proactive
The feedback regarding Hugo's proactive approach is overwhelmingly positive. Clients consistently highlighted their exceptional responsiveness and commitment to exceeding expectations. For instance, one client noted Hugo's 'eagerness to excel' and their ability to 'go above and beyond,' while another emphasized their 'proactive customer success program' that significantly improved client satisfaction and reduced churn. Overall, clients appreciated Hugo's proactive communication, timely delivery, and ability to adapt quickly to evolving needs, fostering a collaborative and effective partnership.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Customer Support for Marketing & Advertising Company

5.0 Aug 28, 2023

Very enthusiastic people who are very proactive and keen to always help. This proactive attitude was evident throughout our collaboration, ensuring that our needs were met promptly and efficiently. Their dedication to maintaining open lines of communication facilitated a seamless working relationship.
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Content Mktg & Call Center Services for Cashback Gaming Co

5.0 Aug 23, 2023

Ongoing Enhancement: Their proactive approach continuously improves workflows for optimal results. This proactive stance was instrumental in driving project efficiency and creating capacity. By anticipating potential challenges and addressing them in advance, Hugo ensured a smooth progression of our project.
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Staff Aug & Content Moderation for Blockchain Technology Co

5.0 Aug 23, 2023

Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve. Their proactive mindset was evident in the suggestions they provided over time, which set them apart from previous outsourcing partners. This approach not only enhanced project outcomes but also fostered a strong collaborative spirit.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo transformed our global operations with impressive results: Reduced partner integration time from 3 weeks to 1 week. Established support coverage across 8 languages serving 3 new global markets. Improved customer Net Promoter Score from 52 to 78. Decreased customer churn by 17% through proactive success management. Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track. Their reporting provides clear, actionable insights, and the team's agility allows them to quickly adapt to our evolving needs.
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Chicago, IL

401 North Michigan Avenue
Chicago, IL 60611
1001 - 2000

+16786547342

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Remote CoWorker

4.8 166 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Reading, United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance company that provides a wide range of services, including administrative support, marketing, and specialized tasks. They receive high praise for their professionalism, efficiency, and the quality of their virtual assistants, with 100% of reviewers noting positive impacts on their businesses. Clients frequently commend their transparent communication and ability to fit within budget constraints.

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Reviews mention Positive attitude
The feedback regarding Remote CoWorker highlights a strong positive attitude among their team members. A client noted that their assigned resource was 'first class' and recognized for being a 'great communicator' with a 'really positive approach' to tasks. This sentiment underscores the company's commitment to fostering effective communication and a collaborative spirit, contributing to successful project outcomes without any noted areas for improvement.

Administrative Support for Software Company

5.0 Jul 19, 2023

Our assigned resource has been first class. A great communicator with a really positive approach to the tasks at hand.
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23 of 23 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 23 times in the past 6 months
Recent client feedback for Remote CoWorker highlights a strong overall sentiment of satisfaction. Clients commend the professionalism, responsiveness, and expertise of their virtual assistants, noting significant improvements in operational efficiency and time savings. Specific instances include a CEO praising their assistant for dramatically reducing email management time and an attorney expressing gratitude for the high-quality legal support provided. No significant areas for improvement were identified, indicating a consistent level of service excellence.
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Average Project Cost Breakdown

Less than $10,000 (50) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall, clients express satisfaction with Remote CoWorker's value for money, citing competitive pricing and high-quality support. For instance, a managing partner noted that the pricing fit their budget and provided good value, while a CEO highlighted significant time savings and improved productivity. Many reviews emphasize the company's transparency in pricing and the quality of candidates sourced. However, a few clients mentioned issues with the vetting process, indicating variability in the quality of service received at times.
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United States (101) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Reading, United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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Reviews mention Communicative
The overall sentiment regarding TechSpeed Inc.'s communication is highly positive. Clients praised their transparency and responsiveness, with one noting, 'They were able to communicate immediately' and another highlighting their 'timely communication' and 'proactive communication and customer-first mindset.' The project managers were described as 'easy to communicate with' and 'efficient in reviewing information,' showcasing their commitment to maintaining clear and effective dialogue throughout projects.

Transcription Services for Consumer Credit Reporting Agency

5.0 Dec 12, 2022

TechSpeed recently completed a highly critical project for us in which the updated dispositions for active court records were collected in an effort to provide them quickly to our customers. We received batches of these updates for nearly 136,000 cases and TechSpeed was communicating delivery times every step of the way. We were able to ingest these updates much quicker than anticipated and our customers were extremely pleased with the turnaround time.
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Market Research & Outreach for Equipment Retailer

5.0 Nov 30, 2022

We maintained weekly collaborative meetings to discuss productivity & were constantly discussing new potential processes to better production. Their extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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Data Entry Services for M&A Advisory Firm

5.0 Jun 3, 2021

The team is very familiar with Microsoft Excel, and they handled the data entry work well. We set up some checking points in the templates, and the team made their best to get checking points “OK” before submitting them to us. Sometimes, when we have urgent tasks, they could quickly priority their resources to accommodate the timeline. Also, the project manager is easy to communicate with and very hands-on for the whole process.
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Data Entry for Scholarship Fund

5.0 Jul 11, 2019

Perfect. Their team leader is extremely communicative and is quick to respond to any questions we have had. Conversely, the team leader is efficient in reviewing the information we provide and presenting clarifying questions to ensure the project will be completed as near to perfect as possible.
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Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

Regarding communication, TechSpeed LLC responded almost instantly to every request we had. They created the deliverables very quickly. The workflow was effective and fast.
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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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United States (14) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

Portland, OR

1300 Southwest 6th Avenue
Portland, OR 97201
10 - 15

5032910027

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SupportYourApp

4.9 72 reviews

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Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Services provided

55% Customer Service Outsourcing

25% Call Center Services

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a customer support and call center service provider offering 24/7 customer care solutions across various industries. The company is highly praised for its flexibility, professionalism, and responsiveness, with clients highlighting its ability to manage high ticket volumes efficiently and provide seamless communication. Over 90% of reviews express satisfaction with their services, emphasizing their proactive approach and ability to adapt to client needs.

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9 of 10 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 10 times in the past 6 months
Recent client feedback for SupportYourApp highlights a strong overall sentiment, with multiple reviews praising their responsiveness, flexibility, and high-quality service. Clients have noted that SupportYourApp's agents consistently manage inquiries efficiently, with one client stating, 'communication has always been positive and solution-oriented.' Another emphasized the team's ability to integrate seamlessly into their operations, showcasing a genuine commitment to client success. Areas for improvement were minimal, indicating high satisfaction with their services.
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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (5) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients generally perceive SupportYourApp as offering strong value for money, with many noting that their pricing aligns well with budgets while providing high-quality service. For example, one client highlighted that SupportYourApp's pricing fit their budget and noted the 'good value for cost.' Overall sentiment reflects satisfaction with the balance of cost and quality, as several clients mentioned they received exceptional support without extensive financial strain, reinforcing the company's reputation for cost-effectiveness.
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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View projects from:

United States (21) Ukraine (7) Israel (6) England (4) Netherlands (3) Sweden (2) Denmark (2) Czech Republic (2) Germany (2) Italy (1) Luxembourg (1) Malta (1) Greece (1) Norway (1) Russia (1) Austria (1) Switzerland (1) Ireland (1) Costa Rica (1) Bahamas (1)

This provider is fluent in 31 languages:

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Korean

French

Turkish

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This provider is available in 33 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

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Reviews mention Timely
The overall sentiment regarding HelpSquad's timeliness is highly positive. Clients frequently noted their ability to deliver services promptly and meet deadlines. For instance, one client stated that HelpSquad handles chats 'in a timely and professional manner' and another emphasized that 'attentiveness and timeliness was on point.' Additionally, clients appreciated the team's responsiveness and willingness to adapt quickly, reinforcing their reputation for timely service delivery.

Customer Service Outsourcing for Medical Company

5.0 Aug 1, 2024

HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Virtual Agent Dev for Omnichannel Support Solutions Co

5.0 Feb 22, 2024

HelpSquad delivered exactly what we needed and helped us save time, so I gave them a five out of five. Everything was satisfactory with HelpSquad's project management in terms of delivering on time and within budget.
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Call Center Services for Software Company

5.0 Feb 14, 2024

Attentiveness and timeliness was on point.
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Call Center Services for Moving & Storage Company

5.0 Feb 13, 2024

Yes, communication and project management was done in a timely fashion.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised HelpSquad for their reliable live chat and call center solutions, highlighting their strong integration capabilities and personalized service. A Product Management Executive from National University noted the service's seamless operation and adaptability to changing needs, emphasizing its high value for cost without requiring extensive project management. Overall, client sentiment is highly positive, with no significant areas for improvement identified.
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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
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Hatboro, PA

330 S Warminster Rd Suite 341
Hatboro, PA 19040
10 - 15

877-775-3667

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Featured

What are Featured Providers?
Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Reading, United States

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention High-quality work
Boldr consistently receives high praise for delivering high-quality work across various projects. Clients commend their outstanding implementation, responsiveness, and ability to meet specific needs. One client highlighted Boldr's 'incredible level' of performance, noting their quick response times and high customer satisfaction ratings. Another client emphasized their effective onboarding processes and the flexibility of Boldr's team, which fosters a strong partnership. Overall, the sentiment reflects strong satisfaction with Boldr's quality of service and operational excellence.

Customer Service for E-Commerce and Consumer Products Co.

5.0 Jul 19, 2022

Boldr, is really performing at an incredible level, with their quality matching their speed. We have weekly calls, reports, and deliverables. We don’t use any platforms or tools. Rather, Boldr. has very sophisticated Excel documents and project trackers that work well for us.
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Venue Processing & Outbound Sales Support for Event Platform

5.0 May 17, 2022

We also do quality scoring and quality checks on Boldr's work. Not only do we measure the number of venues activated within a specific time frame, but we also check to ensure they're activating good quality venues that meet our requirements. Boldr's team captains handle all of our QA — they randomly select venues and check the quality of a large number of them to get a representative data set.
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More responsive than most other service providers

Boldr. is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (6) Austria (1) Canada (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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HelpSquad

5.0 10 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Reading, United States

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service augmentation company offering services such as live chat, call center support, and virtual assistant solutions. Their reviews indicate high satisfaction, with 100% of clients praising their responsiveness, professionalism, and ability to increase lead generation and conversion rates. Their services are noted for being cost-effective and tailored to client needs, with no significant areas for improvement identified.

See all 10 projects
Reviews mention Timely
The overall sentiment regarding HelpSquad's timeliness is highly positive. Clients frequently noted their ability to deliver services promptly and meet deadlines. For instance, one client stated that HelpSquad handles chats 'in a timely and professional manner' and another emphasized that 'attentiveness and timeliness was on point.' Additionally, clients appreciated the team's responsiveness and willingness to adapt quickly, reinforcing their reputation for timely service delivery.

Customer Service Outsourcing for Medical Company

5.0 Aug 1, 2024

HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Virtual Agent Dev for Omnichannel Support Solutions Co

5.0 Feb 22, 2024

HelpSquad delivered exactly what we needed and helped us save time, so I gave them a five out of five. Everything was satisfactory with HelpSquad's project management in terms of delivering on time and within budget.
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Call Center Services for Software Company

5.0 Feb 14, 2024

Attentiveness and timeliness was on point.
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Call Center Services for Moving & Storage Company

5.0 Feb 13, 2024

Yes, communication and project management was done in a timely fashion.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised HelpSquad for their reliable live chat and call center solutions, highlighting their strong integration capabilities and personalized service. A Product Management Executive from National University noted the service's seamless operation and adaptability to changing needs, emphasizing its high value for cost without requiring extensive project management. Overall, client sentiment is highly positive, with no significant areas for improvement identified.
Read 1 Recent Review

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently praised HelpSquad for delivering excellent value for their cost. Several reviews highlighted how the company's pricing fit within budget constraints while providing robust services. For instance, a client from National University noted HelpSquad's 'good value for cost,' and another from Mason Bottle emphasized the significant improvement in conversion rates, attributing it to HelpSquad's effective service at a reasonable price. Overall, the sentiment is overwhelmingly positive regarding the company's affordability and value proposition.
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Hatboro, PA

330 S Warminster Rd Suite 341
Hatboro, PA 19040
10 - 15

877-775-3667

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Reading, United States

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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13 of 13 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 13 times in the past 6 months
In the last six months, client feedback for Big Outsource has been overwhelmingly positive, highlighting their responsiveness and ability to enhance operational efficiency. For instance, one client reported a 30% improvement in project turnaround time, while another noted a 70% reduction in administrative workload. Clients consistently praised the team's professionalism and adaptability, describing them as reliable partners who integrate seamlessly into workflows. Suggestions for improvement included offering more proactive tool recommendations and weekend support options.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Philadelphia, PA

Services provided

80% Sales Outsourcing

10% Call Center Services

10% Email Marketing

SalesRoads is a sales development company specializing in providing sales development representatives (SDRs) for appointment setting and lead generation. Across various reviews, they consistently receive positive feedback for their responsiveness, project management, and ability to deliver qualified leads, with 100% of reviewers noting their professionalism and efficiency. Common praise includes their adaptability, strategic engagement, and commitment to client success, while some suggest they could be more opinionated as experts.

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Reviews mention Timely
The overall sentiment regarding timeliness in SalesRoads' service is highly positive. Clients consistently praised their ability to meet deadlines and respond promptly to needs. For instance, one client noted, "SalesRoads has been terrific with responding to items on time," while another mentioned, "They met all our deadlines and were an outstanding partner." Overall, feedback indicates that SalesRoads excels in maintaining timely communication and delivering results on schedule.

Lead Generation for Risk Management Software Company

5.0 Oct 2, 2024

SalesRoads has been terrific with responding to items on time. They take initiative with getting ahead of certain trends that have been identified by both our organization and theirs. Communication has always been clear and timely.
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Market Research & Call Center Services for Home Appraisal Co

4.0 Aug 16, 2024

Yes, items were delivered on time and they helped keep us on track as well when they needed items. They've been quick to implement changes as needed or requested, and they've helped provide thoughtful feedback.
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Appointment Setting for Accounting Firm

5.0 May 9, 2024

Salesroads was very prompt and responsive. They were committed to staffing exceptional talent, and it showed in every element of their work.
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Sales Outsourcing & Lead Generation Services for Nonprofit

5.0 Nov 22, 2022

Communication was fantastic. They didn’t miss any deadlines; the team was a well-oiled machine. Even when somebody left their organization, it didn’t disrupt the project because they quickly brought somebody up to speed.
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Outreach Campaigns for Manufacturing Firm

5.0 Oct 19, 2022

The Salesroads project management team was extremely hands-on and available as needed. Most issues were resolved in an extremely timely manner. If there was ever an intricate issue; David, CEO was always available to help as well.
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Average Project Cost Breakdown

$50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
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United States (61) Canada (2) Austria (1) Spain (1)

This provider is available in 1 time zone:

Eastern European Time (EET)
Philadelphia, PA

1835 Market Street
Philadelphia, PA 19103
50 - 75

856-240-8100

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Top Virtual Assistant

5.0 58 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Philadelphia, PA

Services provided

20% Back Office Outsourcing

5% AI Agents

5% Call Center Services +14 services

5% Content Marketing

5% Content Moderation Services

5% Content Writing Services

5% Customer Service Outsourcing

5% Ecommerce Marketing

5% Email Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Logistics & Supply Chain Consulting

5% Marketing Strategy

5% Other Digital Marketing

5% SMS Marketing

5% Sales Outsourcing

5% Social Media Marketing

5% Staffing

Top Virtual Assistant is a versatile service provider offering administrative, call center, and customer support solutions across various sectors. Reviews highlight their professionalism, effective project management, and ability to integrate seamlessly with clients' operations. Approximately 90% of feedback praises their responsiveness and organizational skills, while around 20% suggest improvements in reporting and analytics. Their value for cost and alignment with company values are consistently noted positives.

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Industry Experience

Top Virtual Assistant has demonstrated expertise across various industries, including Business Services, Supply Chain, Home Services, Financial Services, Software, Advertising & Marketing, Insurance, IT Services, Real Estate, Retail, and Non-Profit. Clients consistently praise their professionalism, responsiveness, and ability to streamline operations, leading to improved customer satisfaction and sales growth. Overall sentiment is highly positive, especially in sectors like Real Estate, where they significantly boosted sales. Potential clients may find them particularly well-suited for service-oriented sectors requiring efficient customer engagement and support.
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IT Services Real estate Retail Non-profit Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance

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Average Project Cost Breakdown

$10,000 to $49,000 (8) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently praised Top Virtual Assistant for their competitive pricing and overall value, noting that their services fit within budget constraints while delivering high-quality results. One client highlighted the 'good value for cost,' while another indicated they saved over 50% in overhead costs compared to in-house hiring. Overall sentiment reflects satisfaction with the affordability and effectiveness of the services provided, contributing to enhanced operational efficiency and customer satisfaction.
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More responsive than most other service providers

Top Virtual Assistant is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (11) Australia (1) England (1)

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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ForceMultiply

Not yet reviewed
Verified

$1,000+

< $25 / hr

50 - 249

Wilmington, DE

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% HR Outsourcing

20% Recruitment Process Outsourcing

ForceMultiply is a call center service. Launched in 2024, the company is located in Wilmington, Delaware. Their team offers Call Center Services and Back Office Outsourcing.
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Wilmington, DE

2810 North Church Street
Wilmington, DE 19802
6 - 9

1-302-409-0736

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Specialty Answering Service

4.7 49 reviews

Undisclosed

Undisclosed

10 - 49

King of Prussia, PA

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% Sales Outsourcing

Specialty Answering Service is a comprehensive call handling company providing services such as call answering, call routing, and customer support. With approximately 100% positive feedback from reviews, clients frequently commend the company for its responsive customer service, affordability, and efficient project management. Reviewers consistently highlight the value of their services, with 80% mentioning the budget-friendly pricing and high-quality customer interactions.

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Reviews mention Great project management
Clients consistently praise Specialty Answering Service for their exceptional project management. One client noted, 'Very effective' management arrangements, while another emphasized their ability to adapt quickly to changes, stating, 'they have been great - even when we needed to change the script.' Overall, feedback highlights their responsiveness and reliability, with clients expressing high satisfaction and no areas for improvement identified.

Answering Service for Property Management Company

5.0 Jul 23, 2020

Project management was arranged very effectively. Their customer service and their abilities stood out.
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Call Support for Business Service Firm

5.0 Dec 27, 2019

Excellent. Nothing gets missed with these guys. We are VERY pleased with the service and the cost and expect to expand our use of their services quite a bit in the next year.
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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised Specialty Answering Service for their efficient call handling and responsiveness. One client highlighted the value for cost and the effectiveness of their North American staff in managing calls from marketing campaigns. They emphasized the informative nature of the service and the successful filtering of calls according to specific criteria. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction and no significant areas for improvement noted.
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Industry Experience

Specialty Answering Service has garnered positive feedback across various industries, including real estate, automotive, healthcare, financial services, and telecommunications. Clients commend their responsiveness, cost-effectiveness, and the quality of call handling, which enhances customer engagement and operational efficiency. Particularly, their expertise in providing after-hours support has been notably beneficial in healthcare and automotive sectors, while businesses in financial services and telecommunications value their robust scripting and seamless implementation. Overall, the sentiment is overwhelmingly positive, positioning them as a versatile choice for diverse industries.
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Real estate Automotive Consumer products & services Other Industry Financial services Healthcare Telecommunications Business services Chemicals & Biotechnology Transportation Legal Utilities Advertising & marketing Information technology IT Services Hospitality & leisure Manufacturing Consumer Products Arts, entertainment & music

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Average Project Cost Breakdown

Less than $10,000 (29) $10,000 to $49,000 (3) $10,000,000 + (3) $200,000 to $999,999 (2)

What Clients Have Said
Clients consistently praise Specialty Answering Service for its competitive pricing and exceptional value for money. Feedback highlights that the service meets budgetary constraints while delivering high-quality support. For instance, one client noted, 'Excellent value for the pricing,' while another stated, 'Pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in both service quality and cost-effectiveness, leading to improved operational efficiency.
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Superhuman Prospecting

5.0 38 reviews

$1,000+

$25 - $49 / hr

10 - 49

Norristown, PA

Services provided

50% Call Center Services

50% Sales Outsourcing

Superhuman Prospecting is a lead generation and appointment-setting company known for its professional cold-calling services. The majority of reviews (approximately 90%) highlight their professionalism, timely communication, and ability to align with client objectives. Their strategic and targeted approach is frequently praised, with clients noting significant improvements in lead quality, appointment setting, and cost-efficiency.

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Reviews mention Reliable
Clients have consistently praised Superhuman Prospecting for their reliability, noting that project management was organized and items were delivered on time. One client specifically highlighted the team's effective communication and responsiveness, stating they were 'always kept informed at each step.' The commitment to professionalism and a structured process was also commended, emphasizing that this reliability led to strong results in generating qualified leads and appointments.

Cold Calling & Appointment Setting for Dumpster Rental Co

5.0 Nov 19, 2024

I’ve had an exceptional experience working with Superhuman Prospecting. Their team is professional, responsive, and highly skilled in delivering quality cold-calling and appointment-setting services. If you’re looking for a reliable and results-driven prospecting partner, I highly recommend Superhuman Prospecting. They’ve been instrumental in helping us connect with the right clients and grow our business.
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Call Center Services for Tutoring Placement Agency

5.0 Sep 12, 2025

Their project management was organized, reliable, and always kept me informed at each step. They consistently delivered items on time and responded quickly and thoughtfully to my needs.
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Industry Experience

Superhuman Prospecting has demonstrated expertise across various industries including Education, Advertising & Marketing, Software, Construction, Business Services, Healthcare, Pharmaceuticals, IT Services, and Retail. Feedback consistently highlights their professionalism, effective communication, and tailored approach to lead generation and appointment setting. Clients report significant improvements in appointment rates and lead quality, particularly in sectors like Healthcare and Software. Overall, sentiment is highly positive, indicating strong alignment with diverse business needs.
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Pharmaceuticals Advertising & marketing Software Construction Business services Healthcare IT Services Beauty & Cosmetics Financial services Sports Media Food & Beverages Retail Energy & natural resources Real estate Consumer Products Cleaners Education Other Industry

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United States (31) Germany (1) Netherlands (1) England (1)

Norristown, PA

125 Noble St, Suite 201
Norristown, PA 19401
31 - 40

2675717008

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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

60% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +1 service

10% Call Center Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Well-organized projects
Clients consistently praise TDCX for their well-organized project management and operational efficiency. One client noted the team's dedication to accommodating requests and maintaining accountability in timelines and deliverables. Another highlighted TDCX's strong operational cadence, allowing them to run projects autonomously while proactively addressing potential issues. Overall, the sentiment reflects high satisfaction with TDCX's structured approach and commitment to delivering exceptional customer experiences.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. We have weekly syncs and our action items are well-managed over a tracker.
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Call Center Services for Global Tech Company

5.0 Jun 25, 2021

Strong operational cadence: Weekly/Monthly and Quarterly reviews. Sophisticated and systemic skills with a strong frameworks around root cause management for fixing customer experience. Very agile management - Workforce easily accommodates changes based on business forecasts and changing needs of quality and availability of talent.
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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
More than 5k

+57 601 743 3303

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KPInterface, Inc.

4.9 4 reviews

$1,000+

$100 - $149 / hr

10 - 49

Royersford, PA

Services provided

30% IT Managed Services

25% Cybersecurity

15% Call Center Services +5 services

15% Cloud Consulting & SI

5% IT Strategy Consulting

5% Web Development

3% Business Consulting

2% IT Staff Augmentation

KPInterface, Inc. is an IT services company providing network security, hardware/software support, and managed IT services. With consistently high ratings, the company is praised for its professionalism, responsiveness, and expertise, as highlighted in 100% of the reviews. Clients appreciate the company's commitment to proactive support and strategic IT management, leading to enhanced productivity and security.

See all 4 projects
Reviews mention Accessible
Client feedback reflects a highly positive sentiment regarding the accessibility of KPInterface, Inc. The account manager, described as a virtual CIO, is noted for being 'very present and easily accessible,' fostering effective communication. Clients appreciate the prompt resolution of help tickets, typically on the same day, and the proactive approach to support and updates, ensuring minimal downtime. Overall, KPInterface is recognized for its commitment to accessibility and responsive service.

Managed IT Services for Industrial Air Pollution Control Co

5.0 Sep 14, 2023

Our account manager, aka vCIO (virtual Chief Information Officer), was and continues to be very present and easily accessible. They have become intimately familiar with the operations and procedures of our business and are capable of making insightful recommendations during our quarterly reviews. Separate and in addition to these major projects, the Help Desk has always been and continues to be very responsive. Turnaround for resolution of minor technical issues is typically the same day.
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Industry Experience

KPInterface, Inc. has demonstrated expertise across diverse industries, including Manufacturing, Consumer Products, Design, and Engineering. Clients praised their network security, IT management, and project execution, citing improved operational efficiency and strong communication. Overall sentiment is highly positive, reflecting their commitment to service, proactive support, and alignment with client values. This makes KPInterface well-suited for organizations in sectors requiring robust IT infrastructure and cybersecurity solutions.
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Select Industry to see insights

Manufacturing Consumer Products Design Engineering

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Philadelphia, Pennsylvania (1) Bala Cynwyd, Pennsylvania (1) Pen Argyl, Pennsylvania (1) Royersford, Pennsylvania (1)

Royersford, PA

477 North Lewis Road, Suite 210
Royersford, PA 19468
21 - 30

484-680-7766

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Patient Connect

5.0 1 review

$5,000+

$25 - $49 / hr

50 - 249

Fullerton, PA

Services provided

40% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +1 service

20% Staffing

Patient Connect is a customer support company specializing in call center services for healthcare sectors, including EHR scheduling. The company consistently receives positive feedback for its fast and professional support, with 100% of reviewers expressing satisfaction. Clients appreciate the efficient communication and alignment with company values, resulting in nearly zero missed calls and improved revenues.

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Industry Experience

Patient Connect has demonstrated expertise primarily in the Advertising & Marketing and Healthcare industries. Clients commend their fast communication, effective customer support, and the ability to enhance patient connection rates, leading to increased client satisfaction and reduced missed calls. The overall sentiment is highly positive, particularly within the Healthcare sector, where their local representation and alignment with client values are noted as key strengths, making them a strong contender for similar projects.
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Select Industry to see insights

Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (1)

What Clients Have Said
Clients have expressed positive sentiments regarding Patient Connect's value for money, highlighting it as a key reason for their selection. One reviewer noted the company's 'good value for cost' and emphasized satisfaction with the services provided, leading to enhanced customer retention and reduced missed calls. The quick communication and professional support further reinforced the perceived value of their investment, indicating that clients feel they receive quality service relative to the costs incurred.
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Fullerton, PA

1541 Alta Drive
Fullerton, PA 18052
201 - 250

800-600-1415

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Label Your Data

5.0 26 reviews

$1,000+

< $25 / hr

250 - 999

Wilmington, DE

Services provided

75% Data Annotation Services

10% AI Development

10% Back Office Outsourcing +1 service

5% Market Research

Label Your Data is a data annotation company providing expert labeling services across various industries, including retail, gaming, and technology. The reviews demonstrate high satisfaction, with 100% of clients appreciating their flexibility, adherence to deadlines, and high-quality output. Many clients, approximately 90%, commend their speed and responsiveness, while around 80% highlight their ability to adapt and improve processes efficiently.

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Reviews mention Personable
Client feedback highlights Label Your Data's personable approach, noting their responsiveness and effective communication throughout the project. One client specifically mentioned their availability and the relevant questions they asked, indicating a strong understanding of the work required. Overall, the sentiment is highly positive, with clients appreciating the quality of interaction and the team's commitment to meeting deadlines.

Data Integration for Artificial Intelligence Startup

5.0 Jul 23, 2020

They were responsive and personable from the start. It was apparent by the relevant questions they asked that they were experienced in this type of work. They were available and tried to meet deadlines. We communicated via phone and email as needed.
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Industry Experience

Label Your Data has demonstrated expertise across various industries, including Gaming, Retail, Advertising & Marketing, IT Services, Software, Automotive, and Construction. Clients commend their flexibility, high-quality annotations, and rapid delivery. In Gaming, they successfully collected and annotated data for motion recognition. Retail projects highlighted their capacity for large-scale image labeling. In IT, they excel at providing extensive training data for machine learning. Overall, feedback reflects a strong sentiment of satisfaction, making them a suitable partner for companies in need of data annotation across these sectors.
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Gaming Retail Advertising & marketing IT Services Other Industry Software Business services Construction Transportation Automotive Engineering

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United States (7) Germany (4) Ukraine (4) Canada (3) Bulgaria (1) Israel (1) Spain (1) England (1)

Wilmington, DE

1007 North Orange Street, 4th Floor, Suite 122,
Wilmington, DE 19801
201 - 250

+1 844 935 2538

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Remote Medical Scribe

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Trappe, PA

Services provided

50% Back Office Outsourcing

50% Staffing

Portiva is a Back Office Outsourcing and Staffing company. The team focuses on Back Office Outsourcing and Staffing, and the firm is in Trappe, Pennsylvania and Trappe, Pennsylvania.
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Trappe, PA

130 West Main Street
Trappe, PA 19426
31 - 40

800 991 6922

Trappe, PA

130 West Main Street
Trappe, PA 19426
16 - 20

800 991 6922

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AllianceOne

4.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Plymouth Meeting, PA

Services provided

50% Back Office Outsourcing

50% Call Center Services

AllianceOne offers tax collection services and is recognized for helping businesses achieve financial growth through effective revenue collection. The reviews highlight a significant increase in earnings, with clients commending AllianceOne for its swift service and strategic value for money. The company's high ratings, geographical convenience, and competitive pricing are noted as compelling factors for partnership.

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Plymouth Meeting, PA

3043 Walton Road, Suite 201
Plymouth Meeting, PA 19462
1001 - 2000

877-876-7886

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Company Voice, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Blue Bell, PA

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Launched in 2012, Company Voice, LLC is an answering service. The firm focuses on Call Center Services and Customer Service Outsourcing, and is midsize.
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Blue Bell, PA

930 Harvest Drive, Suite 100 Blue
Blue Bell, PA 19422
31 - 40

+1.215.525.5016

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ET&T, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bethlehem, PA

Services provided

50% Call Center Services

25% IT Managed Services

15% Cybersecurity +1 service

10% IT Staff Augmentation

ET&T, Inc. Is an answering service. Founded in 1968, their team focuses on Call Center Services and IT managed services.
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Bethlehem, PA

2360 Avenue A
Bethlehem, PA 18017
16 - 20

610-433-1000

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Fair Trade Outsourcing

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Bryn Mawr, PA

Services provided

40% Customer Service Outsourcing

25% Sales Outsourcing

15% Back Office Outsourcing +2 services

15% Finance & Accounting Outsourcing (FAO)

5% IT Staff Augmentation

Fair Trade Outsourcing is a Customer Service Outsourcing company launched in 2016. Their services include Customer Service Outsourcing and Sales Outsourcing.
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Bryn Mawr, PA

1 Brennan Dr
Bryn Mawr, PA 19010
10 - 15

8885996516

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Outsourcing Business Solutions

5.0 5 reviews

$1,000+

< $25 / hr

50 - 249

Philadelphia, PA

Services provided

50% Accounting

25% Back Office Outsourcing

25% Call Center Services

Outsourcing Business Solutions is a professional accounting services firm specializing in bookkeeping, reconciliation, and back-office support. With a 100% positive feedback rate, clients praise their efficiency, reliability, and strong project management. The company is noted for its transparency, timely delivery, and effective communication, making it a valuable partner for businesses seeking cost-effective and high-quality accounting solutions.

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Reviews mention Transparent
Clients express a strong sentiment of transparency regarding Outsourcing Business Solutions. One reviewer noted their 'legitimate and transparent' approach, ensuring expectations were met and deadlines adhered to. Another mentioned their effectiveness in communication, stating they are 'very transparent regarding deadlines' and appreciate the company's honesty and follow-through on promises. Overall, clients feel confident and informed throughout their engagements, highlighting a commitment to clear communication and accountability.

Back-Office Support for Accounts Payable Services Company

5.0 May 17, 2023

They’ve been legitimate and transparent with us and made sure they’re meeting our expectations. As far as project management goes, we’ve been quite satisfied so far. Outsourcing Business Solutions has given us three points of escalation.
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Accounting Services for Law Firm

5.0 May 12, 2023

We devised a budget when we started, and they always stay within that. They are very transparent regarding deadlines and let us know when they won’t be able to meet something. We really appreciate their honesty, and they communicate and collaborate very effectively with other vendors we work with.
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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Outsourcing Business Solutions for their cost-effectiveness and high value for money. One client noted spending under $20,000 while achieving significant efficiency gains, stating the team was 'efficient and productive.' Another client highlighted their pricing as fitting within budget and providing 'good value for cost.' Overall, feedback reflects satisfaction with pricing relative to the quality of service, with many expressing a desire for long-term partnerships.
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India (3) United States (2)

Philadelphia, PA

1214 North Broad Street
Philadelphia, PA 19121
10 - 15

+1646 980 6424

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eClerx

Not yet reviewed

$5,000+

Undisclosed

10,000+

Philadelphia, PA

Services provided

35% Custom Software Development

25% Back Office Outsourcing

20% Call Center Services +2 services

15% Generative AI

5% Robotics Process Automation

EClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
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Philadelphia, PA

1880 John F Kennedy Boulevard
Philadelphia, PA 19103
1001 - 2000

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ACE Tech Group

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Phoenixville, PA

Services provided

25% Cloud Consulting & SI

25% Customer Service Outsourcing

25% Cybersecurity +1 service

25% IT Managed Services

ACE Tech Group is a cloud consulting & SI company. The Phoenixville, Pennsylvania-based company provides cloud consulting & SI and Cybersecurity.
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Phoenixville, PA

1220 Valley Forge Rd
Phoenixville, PA 19460
10 - 15

6106404223

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NetSet RCM Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Wilmington, DE

Services provided

50% Back Office Outsourcing

24% Customer Service Outsourcing

16% Call Center Services +1 service

10% AI Development

Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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Wilmington, DE

2055 Limestone Road STE 200-C
Wilmington, DE 19808
76 - 100

607-499-4289

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PRWTech

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Philadelphia, PA

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

PRWTech is a call center in Philadelphia, Pennsylvania and Washington, District of Columbia. The team provides Call Center Services and Back Office Outsourcing.
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Philadelphia, PA

1835 Market Street Suite 800
Philadelphia, PA 19103
50 - 75

215.569.8810

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Altek Business Systems Inc

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Telford, PA

Services provided

45% IT Managed Services

15% Call Center Services

13% Unified Communications Consulting & SI +3 services

12% IT Staff Augmentation

10% IT Strategy Consulting

5% Other IT Consulting and SI

Founded in 1991, Altek Business Systems Inc, a small IT managed services company, is based in Telford, Pennsylvania. Their team focuses on IT managed services and Call Center Services.
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Telford, PA

300 Emlen Way
Telford, PA 18969
21 - 30

2157219355

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Brinker Simpson & Company, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Springfield, PA

Services provided

25% Accounting

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +2 services

15% Financial Consulting

10% Business Consulting

Brinker Simpson & Company, LLC is a small Springfield, Pennsylvania-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Springfield, PA

940 West Sproul Road, Suite 101
Springfield, PA 19064
41 - 49

610-544-5900

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AnswerFront

5.0 6 reviews

$1,000+

$25 - $49 / hr

10 - 49

Philadelphia, PA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

AnswerFront is a customer service and support solutions provider that specializes in enhancing client communication and operational efficiency. The overall feedback reveals significant improvements in client satisfaction, lead conversion rates, and operational productivity, with measurable outcomes such as a 20-25% increase in customer satisfaction scores and a 15-25% improvement in lead conversion rates. Reviewers consistently highlight AnswerFront's commitment to quality and exceptional project management.

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Reviews mention Exceptional results
Clients have praised AnswerFront for delivering exceptional results, noting a 45% increase in successful remote staff placements and a 30% growth in recurring revenue within the first year. Their project management was described as outstanding, consistently meeting deadlines and maintaining high standards. One client highlighted their commitment to quality and attention to detail, which significantly improved client satisfaction scores by 25% and reduced time-to-hire by 40%. Overall, feedback reflects a strong sentiment of satisfaction and effectiveness.

Outsourced Staffing Services for Outsourcing Company

5.0 Jul 30, 2024

Answerfront.com was exceptional in managing the project timeline. They delivered every aspect of the virtual receptionist and support system on schedule. The commitment to quality was evident throughout the project. AnswerFront maintained high standards in every task, from initial screenings to ongoing support.
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Industry Experience

AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.
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Advertising & marketing Human Resources Business services Home Services

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.
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Philadelphia, PA

21 South 11th Street
Philadelphia, PA 19107
6 - 9

1-844-237-5088

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Expert Business Development LLC

Not yet reviewed

Undisclosed

$50 - $99 / hr

10 - 49

Wayne, PA

Services provided

35% Business Consulting

35% Sales Outsourcing

30% Branding

Expert Business Development LLC is a Business Consulting company. The firm is headquartered in Wayne, Pennsylvania. Their services include Business Consulting and Sales Outsourcing.
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Wayne, PA

290 King of Prussia Road, Bldg 2, Suite 220
Wayne, PA 19087
10 - 15

800-422-1066

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Step 2 Agility LLC

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

West Chester, PA

Services provided

20% Back Office Outsourcing

20% Custom Software Development

20% Customer Service Outsourcing +2 services

20% E-Commerce Development

20% Web Development

Step 2 Agility LLC is a software development company in Lahore, Pakistan and West Chester, Pennsylvania. They focus on Custom Software Development and Web Development.
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West Chester, PA

121 Spring Lane
West Chester, PA 19382
2 - 5

+18 352024070

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Caret

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Phillipsburg, NJ

Services provided

25% Market Research

25% Sales Outsourcing

10% Marketing Strategy +8 services

5% Affiliate Marketing

5% Content Marketing

5% Direct Marketing

5% Email Marketing

5% Event Marketing

5% Mobile & App Marketing

5% Other Digital Marketing

5% Social Media Marketing

Caret is a strategic sales consultancy specializing in outbound sales and demand generation. They receive overwhelmingly positive feedback, with 100% of reviewers highlighting their integrity, commitment, and strategic vision. Clients report significant business growth, with measurable success exceeding fivefold, and commend Caret for their impeccable timeliness and effective communication.

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Industry Experience

Caret has demonstrated expertise primarily in the Software industry, particularly within SaaS and Facilities Management. Clients commend their strategic vision, integrity, and effectiveness in implementing sales solutions, which significantly enhance business growth. Feedback highlights their strong communication and commitment, leading to measurable outcomes such as substantial revenue increases. Overall, Caret is well-suited for technology-driven businesses seeking robust sales solutions and effective project management.
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Software

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have expressed that Caret provides significant value for money, often highlighting the company's integrity and commitment. One CEO noted that Caret's efforts led to a fivefold business growth, emphasizing their effective implementation of sales strategies. While the pricing was not specifically mentioned, the overall sentiment reflects satisfaction with the cost relative to the results achieved, indicating that clients perceive Caret's services as a worthwhile investment.
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Phillipsburg, NJ

21 Pudding Stone Way
Phillipsburg, NJ 08865
2 - 5

9088787705

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Stoner Bunting Advertising

Not yet reviewed

Undisclosed

$150 - $199 / hr

10 - 49

Lancaster, PA

Services provided

20% Content Marketing

20% Public Relations

20% Social Media Marketing +4 services

10% Advertising

10% Pay Per Click

10% Sales Outsourcing

10% Video Production

Stoner Bunting Advertising is a small public relations firm launched in 1984. Their services include Public Relations and Social Media Marketing.
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Lancaster, PA

322 North Arch Street
Lancaster, PA 17603
10 - 15

7172911491

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Professional Services

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Royersford, PA

Services provided

100% Call Center Services

Professional Services is a small answering service company. Launched in 1967, the team offers Call Center Services.
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Royersford, PA

10 North 5th Avenue
Royersford, PA 19468
1

+1.610.948.5657

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Aidify Assistants

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Wilmington, DE

Services provided

100% Back Office Outsourcing

Aidify Assistants is a Back Office Outsourcing company located in Wilmington, Delaware. The team focuses on Back Office Outsourcing.
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Wilmington, DE

501 Silverside Road
Wilmington, DE 19809
101 - 150

+1 (646) 595-1666

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Towne Answering Service Inc

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Souderton, PA

Services provided

80% Call Center Services

20% Customer Service Outsourcing

Towne Answering Service Inc is a Souderton, Pennsylvania-based answering service company. Launched in 1968, the team specializes in Call Center Services and Customer Service Outsourcing.
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Souderton, PA

208 North Main Street, ,
Souderton, PA 18964
2 - 5

+1.215.723.4316

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Philadelphia Medical Billing Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Philadelphia, PA

Services provided

100% Back Office Outsourcing

Philadelphia Medical Billing Services is a Back Office Outsourcing company established in 2019. Based in Philadelphia, Pennsylvania, the team offers Back Office Outsourcing.
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Philadelphia, PA

744 South Street
Philadelphia, PA 19147
101 - 150

+928884871178

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ManaWorks LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Abington, PA

Services provided

70% Call Center Services

30% Back Office Outsourcing

ManaWorks LLC is a call center company located in Abington, Pennsylvania. They provide Call Center Services and Back Office Outsourcing.
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Abington, PA

1550 Old York Rd 2nd Floor Suite
Abington, PA 19001
21 - 30

+1.610.553.6053

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Boilerplate

Not yet reviewed

$10,000+

$100 - $149 / hr

10 - 49

Conshohocken, PA

Services provided

100% Document Digitization & Management

Boilerplate is a Document Digitization & Management company. They specialize in Document Digitization & Management and were founded in 2019. The company is located in Conshohocken, Pennsylvania.
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Conshohocken, PA

425 Fayette Street, #102
Conshohocken, PA 19428
1

202-596-6702

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Tessera ITeS Private Limited

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Philadelphia, PA

Services provided

22% Call Center Services

20% Digital Strategy

20% Web Design +3 services

14% Customer Service Outsourcing

12% Back Office Outsourcing

12% Sales Outsourcing

Tessera ITeS Private Limited is a midsize Pune, India-based telephone answering service. Their services include Call Center Services and Digital Strategy.
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Philadelphia, PA

Wissahickon Ave
Philadelphia, PA 19144
10 - 15

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CallingAgency

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

New Castle, DE

Services provided

50% Call Center Services

30% Sales Outsourcing

20% Back Office Outsourcing

CallingAgency, a telephone answering service, was established in 2017. They provides Call Center Services and Sales Outsourcing.
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New Castle, DE

4060 North Dupont Highway
New Castle, DE 19720
2 - 5

(888) 875-0799

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Hammer Dev

Not yet reviewed

$5,000+

$200 - $300 / hr

10 - 49

Blue Bell, PA

Services provided

20% BI & Big Data Consulting & SI

10% API Development

10% Application Management & Support +6 services

10% Business Consulting

10% Custom Software Development

10% Document Digitization & Management

10% Enterprise App Modernization

10% Robotics Process Automation

10% Web Design

Based in Blue Bell, Pennsylvania, Hammer Dev is a big data company. The team offers BI & big data consulting & SI and Custom Software Development.
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Blue Bell, PA

Sentry Parkway
Blue Bell, PA 19422
21 - 30

610-225-1400

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Communications Center of Pennsylvania

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Lancaster, PA

Services provided

100% Call Center Services

Communications Center of Pennsylvania is a small answering service in Lancaster, Pennsylvania. Their services include Call Center Services.
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Lancaster, PA

645 S Prince St
Lancaster, PA 17603
1

+1.717.396.9600

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FingerLinks Infotech LLC

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

Wilmington, DE

Services provided

20% Call Center Services

20% Content Moderation Services

20% Data Annotation Services +2 services

20% Transcription

20% Translation

FingerLinks Infotech LLC, a phone answering service, is located in Wilmington, Delaware and Coonoor, India. The team focuses on Call Center Services and Transcription.
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Wilmington, DE

800 N King Street, Suite 304 1773
Wilmington, DE 19801
10 - 15

+13024672017

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Allendale Answering Service

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

King of Prussia, PA

Services provided

100% Call Center Services

Allendale Answering Service is a small phone answering service headquartered in King of Prussia, Pennsylvania. Their services include Call Center Services.
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King of Prussia, PA

491 Allendale Rd # 321
King of Prussia, PA 19406
2 - 5

+1.844-738-4740

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Brandwidth Solutions

Not yet reviewed

$50,000+

$100 - $149 / hr

10 - 49

Lansdale, PA

Services provided

20% Branding

20% Content Marketing

20% Public Relations +2 services

20% Sales Outsourcing

20% Social Media Marketing

Brandwidth Solutions is a branding company. The company is in Lansdale, Pennsylvania and Everett, Massachusetts. Their team offers Branding and Public Relations.
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Lansdale, PA

108 Samantha Lane
Lansdale, PA 19446
2 - 5

215-997-8575

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WeLabelData

Not yet reviewed

Undisclosed

< $25 / hr

10 - 49

Wilmington, DE

Services provided

100% Back Office Outsourcing

WeLabelData, a Back Office Outsourcing company, is in Wilmington, Delaware. They provide Back Office Outsourcing and were established in 2021.
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Wilmington, DE

400 New Castle Avenue
Wilmington, DE 19801
10 - 15

+19734494828

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Main Line Telecommunications

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Aston, PA

Services provided

72% Call Center Services

18% Customer Service Outsourcing

10% Back Office Outsourcing

Main Line Telecommunications is a call center service. The Aston, Pennsylvania-based team provides Call Center Services and Customer Service Outsourcing.
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Aston, PA

4009 Market St, Suite E
Aston, PA 19014
2 - 5

+1.(610).550.8104

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Accelerain

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wyndmoor, PA

Services provided

35% Corporate Training & Coaching

35% Sales Outsourcing

30% Recruiting

Accelerain is a Corporate Training & Coaching company. The Wyndmoor, Pennsylvania-based agency was launched in 2015. Their services include Corporate Training & Coaching and Sales Outsourcing.
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Wyndmoor, PA

8215 Ardmore Avenue
Wyndmoor, PA 19038
6 - 9

2155764744

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NexcelSolutionsLLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Newark, DE

Services provided

20% Call Center Services

20% E-Commerce Development

20% Pay Per Click +2 services

20% Search Engine Optimization

20% Web Development

Located in Newark, Delaware, NexcelSolutionsLLC is a SEO services firm. Established in 2019, the team provides Search Engine Optimization and Pay Per Click.
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Newark, DE

112 Capitol Trail
Newark, DE 19711
50 - 75

+1(302) 369-6449

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GLI Truck Dispatch Services Inc

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Fort Washington, PA

Services provided

40% Trucking

20% Accounting

20% Back Office Outsourcing +1 service

20% Customer Service Outsourcing

GLI Truck Dispatch Services Inc, a Trucking company, is located in Fort Washington, Pennsylvania. Their services include Trucking and Back Office Outsourcing.
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Fort Washington, PA

500 West Office Center Drive
Fort Washington, PA 19034
2 - 5

+1(609)436 0535

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InspiriTec, Inc.

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Philadelphia, PA

Services provided

100% Call Center Services

InspiriTec, Inc. Is a call center company. Launched in 2000, the firm focuses on Call Center Services.
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Philadelphia, PA

340 N. 12th Street Suite 200
Philadelphia, PA 19107
76 - 100

+1.877.648.3600

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Nexus Solutions

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Eddington, PA

Services provided

40% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Based in Eddington, Pennsylvania and Cairo, Egypt, Nexus Solutions is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Call Center Services.
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Eddington, PA

Knights Rd
Eddington, PA 19020
2 - 5

+1 (445) 448-6171

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Baaraku

5.0 1 review

Undisclosed

Undisclosed

10 - 49

Newark, DE

Services provided

25% Back Office Outsourcing

25% HR Outsourcing

25% Recruiting +1 service

25% Staffing

Baaraku specializes in Web 2 and Web 3 development and IT specialist sourcing. The reviews highlight their excellent communication, detailed implementation, and strong company culture. Clients appreciate their considerate project management and alignment with company values, noting that Baaraku offers good value for cost.

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Newark, DE

256 Chapman Road
Newark, DE 19702
10 - 15

+141 3648 7320

Newark, DE

256 Chapman Road
Newark, DE 19702
10 - 15

+141 3648 7320

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Rx4Marketing

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Chester Springs, PA

Services provided

20% CRM Consulting and SI

20% Email Marketing

20% Fractional CMO Services +2 services

20% Sales Outsourcing

20% Social Media Marketing

Founded in 2023, Rx4Marketing is a small social media marketing agency. Their team focuses on Social Media Marketing and Email Marketing.
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Chester Springs, PA

912 Kimberton Rd
Chester Springs, PA 19425
1

+1.484.928.0067

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Aurovia

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Newark, DE

Services provided

40% Call Center Services

20% AI Agents

20% Language Interpretation +1 service

20% Sales Outsourcing

Aurovia is a call center. They focus on Call Center Services and Sales Outsourcing and were founded in 2025.
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Newark, DE

254 Chapman Rd, Ste 208 #24773
Newark, DE 19702
2 - 5

6677862279

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Top BPO Companies in Reading

List of the Top Reading BPO Services

Reviews mention Patient

Back Office & Customer Service Outsourcing for Healthcare Co

Industry Experience

Select Industry to see insights

Reviews mention Proactive

Digital Marketing, SMM & SEO for Software Solutions Company

Customer Support for Marketing & Advertising Company

Content Mktg & Call Center Services for Cashback Gaming Co

Staff Aug & Content Moderation for Blockchain Technology Co

CX Outsourcing for Financial Services Firm

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What Clients Have Said

Reviews mention Positive attitude

Administrative Support for Software Company

Reviewed 23 times in the past 6 months

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Reviews mention Communicative

Transcription Services for Consumer Credit Reporting Agency

Market Research & Outreach for Equipment Retailer

Data Entry Services for M&A Advisory Firm

Data Entry for Scholarship Fund

Data Mining to Assess Global Pain Landscape

Industry Experience

Select Industry to see insights

Reviewed 10 times in the past 6 months

Average Project Cost Breakdown

What Clients Have Said

SupportYourApp is very responsive

Reviews mention Timely

Customer Service Outsourcing for Medical Company

Virtual Agent Dev for Omnichannel Support Solutions Co

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Reviewed 1 time in the past 6 months

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Reviews mention High-quality work

Customer Service for E-Commerce and Consumer Products Co.

Venue Processing & Outbound Sales Support for Event Platform

Boldr. is very responsive

Reviews mention Timely

Customer Service Outsourcing for Medical Company

Virtual Agent Dev for Omnichannel Support Solutions Co

Call Center Services for Software Company

Call Center Services for Moving & Storage Company

Reviewed 1 time in the past 6 months

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Reviewed 13 times in the past 6 months

Industry Experience

Select Industry to see insights

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What Clients Have Said

Reviews mention Timely

Lead Generation for Risk Management Software Company

Market Research & Call Center Services for Home Appraisal Co

Appointment Setting for Accounting Firm

Sales Outsourcing & Lead Generation Services for Nonprofit

Outreach Campaigns for Manufacturing Firm

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Select Industry to see insights

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Top Virtual Assistant is very responsive

Reviews mention Great project management

Answering Service for Property Management Company

Call Support for Business Service Firm

Reviewed 1 time in the past 6 months

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Select Industry to see insights

Average Project Cost Breakdown

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Reviews mention Reliable

Cold Calling & Appointment Setting for Dumpster Rental Co

Call Center Services for Tutoring Placement Agency