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Top BPO Companies in Trenton

Ratings Updated: February 23, 2026

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Featured

What are Featured Providers?

Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Trenton, United States

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.

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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients have expressed high satisfaction with Unity Communications, highlighting their effective communication and reliability. One client noted the team's organizational skills and responsiveness, stating they are 'always on time and follow up when needed.' Additionally, the positive impact on client satisfaction and collection rates was emphasized. While there were initial attendance issues, the company promptly implemented solutions to achieve a 99.59% attendance rate, showcasing their commitment to improvement.
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Industry Experience

Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.
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United States (34) Australia (1) Canada (1) Ireland (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Trenton, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Great team
Clients consistently praise Hugo for their exceptional team, highlighting their effective communication, timely execution, and adaptability. One client noted that Hugo's ability to assemble a proficient team of customer support specialists greatly enhanced their operations. The overall sentiment reflects a strong appreciation for Hugo's commitment to transforming customer support and their role as a strategic partner, demonstrating that they are more than just a service provider.

Customer Support for FinTech Organization

5.0 Aug 23, 2023

Hugo demonstrated exceptional proficiency in assembling a team of customer support specialists, showcasing an impressive knack for identifying and enlisting professionals with profound expertise in providing assistance. Their dedication to delivering precise and influential customer support was evident in the caliber of support specialists they curated.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Trenton, United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Passionate about their work
Clients have consistently noted the team's passion for their work, highlighting their dedication and hard work. One client mentioned that the management is particularly impressive, stating, 'They are hard workers and are passionate about the job.' This sentiment is echoed in the feedback about their willingness to address issues quickly and their commitment to training, making them valuable employees who invest effort into their projects.

Outbound Call Support for Real Estate Company

5.0 Jun 1, 2020

Their management is the most impressive thing. They’re on top of everything. If someone isn’t doing well, Sean (COO) will handle it. They’re also very accommodating. They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees.
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17 of 17 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 17 times in the past 6 months
Recent reviews for Remote CoWorker reflect a consistently positive sentiment, highlighting their high levels of responsiveness and professionalism. Clients noted significant improvements in productivity, with one mentioning a 30% increase due to effective administrative support. Feedback emphasized the team's ability to meet deadlines and adapt to client needs, with one CEO praising their exceptional onboarding process. Overall, clients expressed satisfaction with the quality of service, often stating there were no areas for improvement.
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Industry Experience

Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate

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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Trenton, United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Establish clear expectations
Clients have expressed positive sentiments regarding TechSpeed Inc's ability to establish clear expectations. One client highlighted the company's effectiveness in translating verbal discussions into actionable items, ensuring alignment throughout the project. Additionally, feedback noted the rapid communication and responsiveness of TechSpeed, which contributed to a smooth workflow. Overall, clients felt that TechSpeed's structured approach significantly enhanced the clarity and success of their deliverables.

Data Mining to Assess Global Pain Landscape

5.0 Feb 6, 2019

TechSpeed LLC has a remarkable ability to translate verbal discussions into targeted action items. The team’s full and established process served as the guidelines for the final deliverable.
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3 of 3 reviews are 5 stars

Unknown avg. project cost

Reviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received overwhelmingly positive feedback from clients. Notable comments include their impressive speed, accuracy, and proactive communication. One client praised their data management skills, noting enhancements to user experience and SEO. Another highlighted their responsiveness and effective project management, consistently delivering on time. Clients have expressed satisfaction with the value provided, with no significant areas for improvement identified, reflecting a strong overall sentiment towards the company's services.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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HelpSquad

5.0 11 reviews

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Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback on HelpSquad highlights exceptional communication and a strong alignment with client needs, resulting in measurable success. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, while National University praised the seamless integration of services and personalized support. Both clients emphasized HelpSquad's high ratings and value for cost, indicating overall satisfaction with their services and a commitment to timely project delivery.
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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

HelpSquad, based in Pennsylvania, excels in virtual assistant services, live chat integration, and omnichannel support for clients like Azzur Group and InsaneLab. Reviewers praise their responsiveness, project management, and ability to handle complex tasks such as lead generation, appointment scheduling, and customer support, delivering measurable results.
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SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Haddonfield, NJ

Services provided

80% Sales Outsourcing

10% Call Center Services

10% Email Marketing

SalesRoads is a sales development company specializing in providing sales development representatives (SDRs) for appointment setting and lead generation. Across various reviews, they consistently receive positive feedback for their responsiveness, project management, and ability to deliver qualified leads, with 100% of reviewers noting their professionalism and efficiency. Common praise includes their adaptability, strategic engagement, and commitment to client success, while some suggest they could be more opinionated as experts.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, clients have praised SalesRoads for their responsiveness and effective appointment-setting services, with one client noting they secured four meetings weekly with qualified leads. The project management was considered reliable, with timely delivery of services. However, some feedback suggested that SalesRoads could enhance their role by providing more expert opinions. Overall, sentiment remains positive, highlighting their value in building sales pipelines.
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United States (61) Canada (2) Austria (1) Spain (1)

This provider is available in 1 time zone:

Eastern European Time (EET)

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Haddonfield, NJ

441 Station Avenue
Haddonfield, NJ 08033
76 - 100

8562660112

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Review Rating from Clients

4.8/5.0

Quality

4.8

Schedule

4.9

Cost

4.6

Willing to Refer

4.9

Philadelphia clients emphasize SalesRoads' proficiency in outbound sales, appointment setting, and market outreach, managing multi-team projects with professionalism and flexibility. Their proven track record includes boosting sales, expanding brand presence, and delivering detailed reporting, showcasing broad experience in sales and marketing solutions.
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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Trenton, United States

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

See all 11 projects
2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent feedback on HelpSquad highlights exceptional communication and a strong alignment with client needs, resulting in measurable success. Vello Property Management noted a 25% increase in guest communication hours and 33% labor cost savings, while National University praised the seamless integration of services and personalized support. Both clients emphasized HelpSquad's high ratings and value for cost, indicating overall satisfaction with their services and a commitment to timely project delivery.
Read 2 Recent Reviews

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

HelpSquad, based in Pennsylvania, excels in virtual assistant services, live chat integration, and omnichannel support for clients like Azzur Group and InsaneLab. Reviewers praise their responsiveness, project management, and ability to handle complex tasks such as lead generation, appointment scheduling, and customer support, delivering measurable results.
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Boldr.

4.4 11 reviews
Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Trenton, United States

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.

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0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate significant dissatisfaction with Boldr.'s performance, particularly in customer support and project management. One CEO reported a loss of 30% of valuable customers, citing a lack of communication and failure to deliver promised services. Despite initial referrals, clients expressed that their engagement was ultimately a waste of resources, with calls for comprehensive improvements across all aspects of their service.
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Industry Experience

Boldr. demonstrates strong expertise in customer support across diverse sectors, including retail, e-commerce, consumer products, and financial services. Clients commend their adaptability, effective communication, and project management skills, often noting significant improvements in response times and customer satisfaction. The overall sentiment is highly positive, with clients highlighting substantial cost savings and growth in operational capacity. For companies in need of reliable outsourcing solutions, particularly in customer support and data monitoring, Boldr. presents a compelling option.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products Financial services

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United States (7) Austria (1) Canada (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

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Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Trenton, United States

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Puts the customer first
Big Outsource consistently demonstrates a customer-first approach, as highlighted by clients who praised their dedication to understanding unique business needs and delivering tailored solutions. One client noted their commitment to success, emphasizing that Big Outsource became a genuine partner rather than just a service provider. Another client appreciated their timely communication and responsiveness, stating, 'They always deliver on time' and expressing satisfaction with the collaborative environment that fostered effective project management.

Customer Service Outsourcing for E-Commerce Retail Company

5.0 Aug 16, 2023

Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented. Their agility allows us to adapt to market changes and customer demands effectively. What truly impressed us about Big Outsource was their unwavering commitment to our success. They went beyond being an outsourcing provider; they became a genuine partner invested in our growth.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)

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Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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Top Virtual Assistant

5.0 71 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Philadelphia, PA

Services provided

70% Back Office Outsourcing

10% Call Center Services

10% Content Writing Services +1 service

10% Email Marketing

Top Virtual Assistant is a service provider specializing in virtual administrative support, including customer communication, scheduling, and task management. Across various industries like towing, construction, and childcare, they have been praised for reliability and professionalism, with positive feedback comprising 100% of reviews. Approximately 90% of reviewers highlight improved efficiency and organization, underscoring the company's effective project management and flexibility.

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Reviews mention Attentive
The feedback highlights a strong sentiment of attentiveness from Top Virtual Assistant's team. Clients noted their 'reliability and professionalism,' with particular emphasis on their ability to understand the specific needs of the towing business promptly. Project management was described as 'efficient and well-structured,' with clear communication and timely task handling. Overall, the experience was very positive, and clients found the service met their expectations without significant areas for improvement.

Virtual Assistant Services for Towing Company

5.0 Feb 2, 2026

The most impressive part was their reliability and professionalism. The virtual assistants were well-trained, attentive, and quickly understood our towing business needs.
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20 of 20 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 20 times in the past 6 months
Recent reviews of Top Virtual Assistant reflect a strong overall sentiment of satisfaction. Clients consistently highlight their professionalism, responsiveness, and ability to streamline administrative tasks, leading to improved efficiency and customer satisfaction. Notably, one client noted a 40% decrease in scheduling turnaround times, while another mentioned a significant increase in qualified leads. Suggestions for improvement included more detailed reporting and onboarding guides, but overall, the service met or exceeded expectations.
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United States (14) Canada (7) Australia (1) England (1)

This provider is available in 37 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Philadelphia, PA

1700 Market Street
Philadelphia, PA 19103
10 - 15

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Specialty Answering Service

4.7 50 reviews
Premier Verified

Undisclosed

Undisclosed

10 - 49

King of Prussia, PA

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% Sales Outsourcing

Specialty Answering Service is a call center service provider known for offering customizable and budget-friendly solutions for businesses of various industries, such as real estate, healthcare, and telecommunications. Approximately 80% of reviewers praise their responsiveness and value for cost, while 60% highlight the effectiveness of their call management and scripting services. Notably, areas for improvement mentioned include enhancing communication skills and online application features.

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Industry Experience

Specialty Answering Service has demonstrated expertise across various industries, including Automotive, Financial Services, Consumer Products, and Healthcare. Clients have praised their responsiveness, effective communication, and ability to enhance operational efficiency. Positive feedback highlights their adaptability in supporting 24/7 customer service, effective call handling, and seamless integration with existing workflows. Overall, the sentiment by industry reflects strong satisfaction, with room for improvement primarily noted in communication skills among operators.
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Automotive Consumer products & services Other Industry Financial services Healthcare Telecommunications Business services Chemicals & Biotechnology Transportation Legal Utilities Advertising & marketing Information technology IT Services Hospitality & leisure Manufacturing Consumer Products Arts, entertainment & music Other industries Real estate

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Average Project Cost Breakdown

Less than $10,000 (30) $10,000 to $49,000 (3) $10,000,000 + (3) $200,000 to $999,999 (2)

What Clients Have Said
Clients generally perceive Specialty Answering Service as providing excellent value for their cost. Feedback highlights their competitive pricing, with several clients noting that their budget was a significant factor in choosing the service. For instance, one client mentioned their pricing fit their budget and offered good value, while another emphasized the excellent value for pricing. Overall, clients express satisfaction with the service quality relative to its cost, although a few noted occasional inconsistencies in call handling.
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United States (42) Canada (1)

This provider is fluent in 2 languages:

English

Spanish

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Review Rating from Clients

4.8/5.0

Quality

5.0

Schedule

4.8

Cost

4.8

Willing to Refer

5.0

Clients in Pennsylvania highlight SAS's expertise in after-hours call handling, emergency call forwarding, and script customization. They value the company's local roots, quick responses, and innovative updates, describing them as a trusted partner that enhances operational efficiency and client communication.
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Top Customer Service

5.0 60 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Brooklyn, NY

Services provided

80% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services

Top Customer Service is a company specializing in enhancing customer support processes across various industries, including construction, legal services, daycare, dental care, towing, and landscaping. They consistently deliver professional and structured communication solutions, achieving significant improvements in response times and client satisfaction. With over 95% positive feedback, 100% of reviews highlight their professionalism and adaptability to specific business needs.

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Reviews mention Flexible
Client feedback highlights Top Customer Service's notable flexibility in adapting to shifting workflows and priorities. For instance, one client emphasized their ability to adjust communication styles and processes smoothly, while another praised their quick response to urgent requests. Overall, the sentiment is overwhelmingly positive, with clients appreciating their responsiveness and willingness to implement changes swiftly, contributing to improved service delivery and client satisfaction.

Customer Service Outsourcing for IT Services Company

5.0 Jul 3, 2025

What surprised me most were their attitude to learn. Our team has got used to our industry-specific vocabulary and technologies and is able to respond to simple questions and assist users comfortably. Such flexibility is hard to find but highly precious in IT industry.
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Customer Service for Nonprofit Organization

5.0 Dec 3, 2025

The team was responsive, flexible, and always willing to adjust based on customer demands or seasonal spikes. Any time we needed changes, they implemented them quickly.
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Customer Support & VA Services for Consulting Company

5.0 Dec 10, 2025

Project management was excellent. Tasks were delivered on time, and often ahead of schedule. Their team maintained regular communication and gave updates whenever needed. They showed flexibility when priorities shifted and were quick to respond whenever we had urgent requests.
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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Canada (12) United States (12) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

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This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

In New City, clients highlight Top Customer Service’s strong technical support and industry knowledge, especially in AI recruitment systems. Their team effectively manages customer service operations, ensuring smooth communication and timely delivery, making them a trusted partner for tech startups seeking comprehensive support.
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SupportYourApp

4.9 78 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Services provided

55% Customer Service Outsourcing

25% Call Center Services

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a customer support outsourcing company that provides 24/7 support services across multiple communication channels, including email, chat, and phone. The reviews consistently highlight their professionalism, reliability, and adaptability, with 100% positive feedback on their responsiveness and ability to integrate seamlessly with client operations. Clients appreciate their proactive approach and high-quality support, with no significant areas for improvement mentioned.

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Industry Experience

SupportYourApp has received positive feedback from diverse industries including Advertising & Marketing, eCommerce, Financial Services, Education, and Healthcare. Clients appreciate their reliability, responsiveness, and ability to adapt to specific business needs. Particularly noted strengths are their multilingual support, commitment to quality, and effective communication. Industries like IT and eCommerce reported enhanced customer satisfaction and operational efficiency, while those in Healthcare emphasized the importance of their 24/7 service model. Overall, SupportYourApp's expertise makes them a suitable partner across various sectors.
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Non-profit Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Information technology Software Education IT Services Financial services Manufacturing Fitness Wellness & Fitness Advertising & marketing

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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Germany (2) Sweden (2) Luxembourg (1) Austria (1) Malta (1) Italy (1) New Zealand (1) Norway (1) Russia (1) Ireland (1) Switzerland (1) Greece (1) Costa Rica (1) Bahamas (1)

This provider is fluent in 31 languages:

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Korean

French

Turkish

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This provider is available in 33 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

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Review Rating from Clients

5.0/5.0

Quality

4.8

Schedule

4.8

Cost

4.7

Willing to Refer

5.0

From Wilmington, Delaware, SupportYourApp specializes in customer service solutions for ecommerce and tech companies, delivering personalized, high-quality support. Clients commend their consistent performance, quick response times, and capacity to handle increasing support workloads efficiently.
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Appointment Setter Online

5.0 49 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

New York, NY

Services provided

80% Sales Outsourcing

10% Back Office Outsourcing

10% Call Center Services

Appointment Setter Online is a lead generation and appointment-setting service provider. Across multiple reviews, clients consistently highlight their professionalism, effective communication, and ability to deliver high-quality, qualified appointments. Approximately 100% of reviewers noted increased lead quality and scheduled consultations, while some suggested enhanced reporting as a small area for improvement.

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Reviews mention Reasonable pricing
Clients frequently commend Appointment Setter Online for their reasonable pricing. One client noted that the cost per appointment setter was budget-friendly, while another highlighted their competitive pricing, stating it was within the set price range and not pricey. Additionally, a client mentioned that their services exceeded expectations and delivered targets efficiently, reinforcing the sentiment that their pricing is fair and reflects the quality of work provided.

Customer Services & Sales Outsourcing for Resume Writing Co

5.0 Jun 9, 2025

We hired them on an hourly basis during our main engagement, so we paid them for the hours the agents worked and at the end of the week for whatever hours they consumed. They were within the price range. They aren't pricey; they're within the price limit we set.
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Appointment Setting for Roofing Co

5.0 Jul 9, 2025

The team is also price-competitive. The quality of their work has exceeded our expectations. They’re solely working in the appointment-setting domain. Once they started the project, they went through an unpaid one-month training period. That was something that made us stay with them from the start.
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Appointment Setting & Sales Closing for Home Services Co

5.0 Aug 18, 2025

Appointment Setter Online is budget-friendly, as the price per appointment setter is reasonable. Their work is on time, and I have never had to ask for anything twice.
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More responsive than most other service providers

Appointment Setter Online is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (16) Canada (8) France (1)

This provider is fluent in 13 languages:

English

Spanish

Arabic

Hindi

Portuguese

German

French

Italian

Panjabi

Romanian

Hebrew

Swedish

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This provider is available in 24 time zones:

Near East Time (NET)

Middle East Time (MET)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Midway Islands Time (MIT)

Arabia Standard Time (AST)

Central African Time (CAT)

Alaska Standard Time (AKST)

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New York, NY

347 5th Avenue
New York, NY 10016
101 - 150

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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Trenton, United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

See all 12 projects
Reviews mention Creative
Clients have consistently praised TDCX for their creative problem-solving capabilities and innovative approaches. One review highlighted their 'agility, communication style, and creative problem solving' as key deciding factors for selection. Additionally, their ability to deliver above expectations and provide valuable continuous improvement suggestions further emphasizes their creative strengths. Overall, the sentiment regarding TDCX's creativity is highly positive, reflecting their effectiveness in enhancing client projects.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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More responsive than most other service providers

TDCX is responsive
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
751 - 1000

+57 601 743 3303

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FBSPL- Fusion Business Solutions (P) Limited

4.8 102 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

25% Back Office Outsourcing

20% Finance & Accounting Outsourcing (FAO)

15% Business Consulting +15 services

8% Data Annotation Services

5% Customer Service Outsourcing

3% Content Writing Services

3% Search Engine Optimization

2% AI Consulting

2% Business Continuity Management

2% Content Marketing

2% Financial Consulting

2% Graphic Design

2% Insurance Services & Brokers

2% Pay Per Click

2% Social Media Marketing

2% UX/UI Design

2% Web Design

1% Performance Marketing

FBSPL- Fusion Business Solutions (P) Limited is a business outsourcing company known for providing customer service, accounting, and virtual assistant services primarily to insurance agencies. Reviews highlight their professionalism, timeliness, and effective project management, with 100% of clients reporting positive experiences and improved efficiency. Their ability to communicate clearly and deliver tasks on time has been consistently praised by clients.

See all 102 projects
5 of 7 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 7 times in the past 6 months
Over the past six months, clients have consistently praised FBSPL- Fusion Business Solutions (P) Limited for their professionalism, timely project delivery, and effective communication. Notable feedback includes a significant reduction in workloads and improved efficiency in processes, as highlighted by a client who saved 1-2 hours on tasks. Clients appreciated the company's attention to detail and innovative solutions, with many expressing satisfaction and no areas for improvement identified.
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United States (75) Canada (7) England (2)

This provider is fluent in 1 language:

English

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New York, NY

459 COLUMBUS AVE #4018
New York, NY 10024
6 - 9

(240) 979-0061

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Review Rating from Clients

4.8/5.0

Quality

4.8

Schedule

5.0

Cost

5.0

Willing to Refer

4.8

NYC-based clients praise FBSPL for their insurance system expertise, data processing, and virtual assistance, supporting projects like agency management, lead generation, and administrative tasks. They highlight their reliable, knowledgeable team, effective workflow, and ability to handle complex, diverse projects efficiently.
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Staffwiz LLC

4.8 3 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

30% Recruiting

15% Customer Service Outsourcing

15% Sales Outsourcing +4 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Staffing

Staffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.

See all 3 projects
Reviews mention Reasonable pricing
Clients have consistently highlighted Staffwiz LLC's reasonable pricing as a key advantage. One Director of Engineering noted that the pricing fit their budget and emphasized the company's great value for the cost. Additionally, they appreciated the flexibility offered to meet their unique needs, reinforcing the overall sentiment that Staffwiz LLC provides significant value without compromising quality.

Recruiting Services for Education Software Company

4.5 Jan 15, 2025

The company provides great value for the price. Staffwiz LLC is very helpful and a pleasure to work with.
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Average Project Cost Breakdown

What Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.
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More responsive than most other service providers

Staffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Philippines (1) United States (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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The Hour - Back Office and Virtual Assistant Services

5.0 14 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Great Neck Plaza, NY

Services provided

50% Back Office Outsourcing

20% Customer Service Outsourcing

10% Call Center Services +3 services

10% Finance & Accounting Outsourcing (FAO)

5% Document Digitization & Management

5% HR Consulting

The Hour - Back Office and Virtual Assistant Services is a company specializing in providing comprehensive back-office support and virtual assistance across various industries. The reviews indicate a strong emphasis on accuracy, reliability, and adaptability, with a notable 100% positive feedback on communication and project management. Their ability to integrate seamlessly into clients' workflows and deliver tailored solutions is frequently praised.

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Reviews mention Personable
The reviews highlight a notably personable approach from The Hour - Back Office and Virtual Assistant Services, particularly through their team member, Don. Clients appreciate his accuracy, timely updates, and proactive communication, describing interactions as a 'pleasure.' One client specifically noted Don's personable nature, stating, 'They are fast, accurate, and reliable. Extremely personable as well.' Overall, the sentiment is overwhelmingly positive, reflecting a strong client-company rapport.

Back Office Outsourcing for Insurance Agency

5.0 Jan 22, 2025

Our company is more efficient and productive with The Hour at pay rates we can afford. The bonus is we LOVE our team...we feel they are an extension of our company. Everyone's attitude. You can train a skill, but you can't train someone to be kind or nice. The people quality is wonderful.
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Insurance Services & Brokers for Insurance Company

5.0 Jul 8, 2025

As I said, I work almost exclusively with Don and he is fantastic!! They are fast, accurate, and reliable. Extremely personable as well :)
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Average Project Cost Breakdown

$10,000 to $49,000 (4) $50,000 to $199,999 (3) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services as providing excellent value for money, with several reviews noting that their pricing fits within budget constraints. For instance, one client emphasized the 'good value for cost,' while another mentioned that the team 'had a great culture fit' and aligned with their values. Overall sentiment reflects satisfaction with the cost-effectiveness and quality of service, contributing to improved operational efficiencies across various projects.
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United States (9) Canada (2)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.7

Cost

4.8

Willing to Refer

5.0

Clients in New Jersey commend The Hour for their versatile virtual services, including customer success, recruitment, and insurance support. They deliver timely, precise results with excellent communication, demonstrating strong project management and value across diverse, demanding projects.
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Execo

4.9 12 reviews
Verified

$10,000+

Undisclosed

250 - 999

New York, NY

Services provided

35% Back Office Outsourcing

35% Sales Outsourcing

15% Data Annotation Services +1 service

15% Demand Generation Marketing

Execo is a digital marketing agency specializing in SEO, content creation, social media management, and comprehensive marketing strategy execution. Feedback highlights Execo's operational excellence, with 100% of reviews mentioning their timely delivery and high quality of service. Clients consistently praise their personable and competent team, with no areas for improvement noted.

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Reviews mention Personable
Clients have consistently praised Execo for its personable approach, highlighting the team's competence and ability to foster enjoyable working relationships. One client noted that working with Execo was as enjoyable as collaborating with their internal teams, emphasizing the operational excellence and commitment to delivering high-quality results. Overall, the sentiment reflects a strong appreciation for Execo's personable nature, contributing positively to the client experience.

SEO, Content Dev, SMM & Email Mktg for B2B IT Services Co

5.0 Sep 11, 2024

The most impressive things I can describe about working with Execo are: Operational excellence - things happen as promised, on time, and with high quality. The team - everyone I have worked at with Execo has been a rock star. Execo is highly competent and personable. I enjoy working with them as much as I do with my internal teams.
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Industry Experience

Execo has demonstrated strong expertise primarily in the IT Services, Software, Healthcare, Education, Design, and Legal industries. Reviews indicate a high level of satisfaction due to their operational excellence, strategic marketing capabilities, and effective project management. Clients commend Execo for personalized service, timely deliverables, and measurable outcomes, such as increased leads and improved SEO. Overall sentiment reflects confidence in Execo's ability to enhance marketing strategies and drive results across diverse sectors.
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Select Industry to see insights

IT Services Software Healthcare Education Design Legal

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United States (10) Canada (1) Singapore (1)

This provider is fluent in 1 language:

English

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Review Rating from Clients

4.8/5.0

Quality

4.5

Schedule

4.8

Cost

4.7

Willing to Refer

5.0

Execo's NYC clients commend their proficiency in scaling sales operations, lead generation, and strategic outreach across diverse industries. They emphasize the team's strong project management, cultural fit, and consistent results in expanding client bases and revenue, reflecting deep expertise in outbound sales and business development.
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Quant Solutions

5.0 2 reviews
Verified

Undisclosed

$50 - $99 / hr

2 - 9

New York, NY

Services provided

40% Finance & Accounting Outsourcing (FAO)

35% Back Office Outsourcing

25% Accounting

Quant Solutions is a financial services firm specializing in accounting, bookkeeping, and strategic financial management for businesses with complex financial needs. Across reviews, clients express high satisfaction with their attention to detail, reliability, and adaptability to client requirements. Approximately 90% of feedback highlights their ability to manage finances effectively, while some note minor communication improvements. Overall, Quant Solutions proves invaluable in enabling clients to focus on their core operations.

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2 of 2 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 2 times in the past 6 months
In the past six months, clients have praised Quant Solutions for their exceptional attention to detail, reliability, and strategic support in financial management. One client highlighted their ability to maintain clean books and provide timely assistance, while another emphasized the team's responsiveness and effective communication. Overall sentiment reflects a strong partnership, with clients expressing high satisfaction and confidence in Quant Solutions' capabilities, noting their flexibility and commitment to meeting evolving needs.
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Industry Experience

Quant Solutions has demonstrated strong expertise in the eCommerce and Media industries, receiving positive feedback for their meticulous bookkeeping and financial strategizing. In eCommerce, they supported complex revenue streams and provided valuable financial insights, leading to improved operational efficiency. In the Media sector, they adeptly managed project-based accounting, ensuring accurate budget tracking for documentary productions. Overall, sentiment across both industries is highly favorable, highlighting their reliability, attention to detail, and responsiveness.
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Select Industry to see insights

Media

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More responsive than most other service providers

Quant Solutions is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.8

Willing to Refer

5.0

NYC-based clients praise Quant Solutions for their expertise in production accounting and bookkeeping, supporting documentary filmmakers with budget management, expense coding, and financial analysis. Their reliable, detail-oriented team ensures timely delivery and strategic insights, making complex financial processes seamless for creative projects.
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ForceMultiply

Not yet reviewed
Verified

$1,000+

< $25 / hr

50 - 249

Wilmington, DE

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% HR Outsourcing

20% Recruitment Process Outsourcing

ForceMultiply is a call center service. Launched in 2024, the company is located in Wilmington, Delaware. Their team offers Call Center Services and Back Office Outsourcing.
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Task Virtual

4.9 54 reviews
Verified

$1,000+

< $25 / hr

50 - 249

New York City, NY

Services provided

20% Back Office Outsourcing

20% Search Engine Optimization

10% Call Center Services +5 services

10% Content Marketing

10% Graphic Design

10% Social Media Marketing

10% Web Design

10% Web Development

Task Virtual is a versatile outsourcing firm providing SEO and virtual assistance services. Clients consistently commend their project management and communication skills, resulting in enhanced web visibility and operational efficiency. Approximately 90% of reviews highlight their adaptability and industry-specific strategies, while 10% suggest minor improvements in technical explanations. Overall, clients express high satisfaction with Task Virtual's tailored and cost-effective solutions.

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More responsive than most other service providers

Task Virtual is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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United States (7) Canada (3) Australia (1) Germany (1) England (1)

This provider is fluent in 7 languages:

English

Spanish

French

Bengali

Hindi

Panjabi

Sindhi

This provider is available in 7 time zones:

India Standard Time (IST)

Central European Time (CET)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

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New York City, NY

119-11 28th Avenue
New York City, NY 11354
2 - 5

3472846666

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Review Rating from Clients

5.0/5.0

Quality

4.8

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

NYC clients appreciate Task Virtual's expertise in digital project management, especially in online course publishing and marketing. They highlight the team's skill, responsiveness, and ability to handle complex tasks, resulting in significant growth and high customer satisfaction.
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Heisler Solutions LLC

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

10 - 49

New York, NY

Services provided

30% Business Consulting

20% Marketing Strategy

20% Sales Outsourcing +3 services

15% IT Strategy Consulting

10% AI Agents

5% ERP Consulting and SI

Heisler Solutions LLC, a Business Consulting company, specializes in Business Consulting and Marketing Strategy. The agency is based in New York, New York and Raleigh, North Carolina.
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Go Answer

4.3 16 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Garden City, NY

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Go Answer is an answering service company offering inbound call handling, chat support, and customer service solutions. The reviews reflect a high satisfaction rate, with clients noting enhanced professionalism and reliability—over 80% of reviews highlight responsiveness and quality of service. Many clients report significant cost savings, with several indicating reduced expenses by up to 66%. Areas for improvement include expanded bilingual capabilities and training transparency.

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Reviews mention Hard working
Clients consistently commend Go Answer for the diligence of their employees. One review explicitly states, 'Their employees work very hard,' highlighting the company's commitment to providing quality service. This sentiment is echoed in multiple reviews, where the hardworking nature of their staff is recognized as a significant strength, contributing to the overall positive perception of the company.

Numerous Answering Services for Financial Firm

4.0 Aug 12, 2017

The strength is hardworking employees. Their employees work very hard.
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Industry Experience

Go Answer has received positive feedback across various industries, including Legal, Financial Services, Healthcare, Hospitality, and Retail. Clients in the Legal sector appreciate their professionalism and ability to handle sensitive situations, while those in Financial Services highlight cost savings and responsive service. The Hospitality industry values their effective call handling, and Healthcare clients note the importance of reliable communication. Overall, Go Answer is recognized for its expertise, responsiveness, and ability to enhance customer interactions, making it a strong fit for service-oriented sectors.
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Select Industry to see insights

Education Legal Financial services Other Industry Hospitality & leisure Healthcare Real estate Business services Retail

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Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 2 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

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Review Rating from Clients

4.7/5.0

Quality

4.5

Schedule

4.5

Cost

4.5

Willing to Refer

4.7

Reviewers in West New York highlight Go Answer's expertise in multi-channel support, including calls and chats, for diverse industries like retail and legal. Their team ensures high reliability, low error rates, and effective project management, making them a trusted partner for large-scale customer service operations.
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Mindracer Consulting

Not yet reviewed
Verified

$10,000+

$200 - $300 / hr

2 - 9

New York, NY

Services provided

40% Financial Consulting

40% Sales Outsourcing

10% Business Consulting +1 service

10% Marketing Strategy

Mindracer Consulting is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Financial Consulting and is based in New York, New York.
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Express Virtual Assistant

4.5 2 reviews

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

50% Back Office Outsourcing

50% Call Center Services

Express Virtual Assistant is a multifaceted outsourcing company providing virtual marketing and administrative assistant services. The firm is recognized for its effective project management, with 100% of reviewers noting improved outcomes such as increased efficiency and lead generation by 23%. Clients consistently praise their reliability, attention to detail, and proactive approach, although a desire for more proactive process optimization was noted by one client.

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0 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for Express Virtual Assistant reflect a highly positive sentiment, highlighting their reliability and proactive approach. Clients noted significant improvements in operational efficiency, with one reporting a 30%-40% faster completion of tasks and a 25%-30% increase in CRM accuracy. Another client praised their marketing services, resulting in a 23% increase in sales qualified leads. Overall, feedback emphasizes strong project management and communication, with minor suggestions for early-stage process optimization.
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Industry Experience

Express Virtual Assistant has demonstrated expertise primarily in the business services sector. Clients from this industry praise their ability to enhance operational efficiency, improve productivity, and deliver measurable outcomes, such as increased sales leads and faster administrative task turnaround. Their strengths include effective project management and adaptability to client needs. Overall, the sentiment is highly positive, making them a suitable choice for businesses seeking reliable support in administrative and operational functions.
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Business services

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently highlight Express Virtual Assistant's exceptional value for money, noting that their services are competitively priced. One client emphasized that they chose the company specifically for its good value relative to cost. Feedback indicates significant operational improvements, including faster turnaround times and increased productivity, which further validate the perceived value. Overall, the sentiment is positive, with clients appreciating both the cost-effectiveness and the quality of service provided.
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Review Rating from Clients

4.5/5.0

Quality

4.0

Schedule

4.5

Cost

5.0

Willing to Refer

5.0

In Princeton, clients highlight Express Virtual Assistant’s proficiency in digital marketing services like targeted ad campaigns, boosting sales leads. Their reliable, experienced team ensures smooth project execution, making them a trusted partner for businesses seeking effective virtual marketing solutions.
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Outsource RCM

4.5 1 review

Undisclosed

< $25 / hr

1,000 - 9,999

Princeton, NJ

Services provided

100% Back Office Outsourcing

Outsource RCM is a revenue cycle management company specializing in billing, coding, claims processing, and denial management. Featuring a 95%–98% billing accuracy and reducing claim denials by 25%–30%, their reviews highlight their proactive approach and effective communication. Approximately 90% of feedback is positive, emphasizing improved cash flow and streamlined operations, with only minor suggestions for more frequent early performance updates.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In the past six months, client feedback for Outsource RCM has been overwhelmingly positive. One client noted a 25%-30% reduction in claim denials and a 20%-25% faster reimbursement process, highlighting their efficiency and expertise in revenue cycle management. The team demonstrated strong project management and proactive communication, leading to improved billing accuracy and cash flow. The only suggested improvement was for more frequent performance updates initially, but overall satisfaction with their services was high.
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Industry Experience

Outsource RCM has demonstrated significant expertise in the business services industry, particularly in revenue cycle management (RCM). Clients report notable improvements in billing accuracy, reduced claim denials, and faster reimbursements. The company's strengths lie in their proactive problem-solving and strong project management skills, ensuring alignment with client goals. Overall sentiment indicates high satisfaction, with measurable operational and financial improvements, making Outsource RCM a strong candidate for businesses seeking efficiency and optimization in their RCM processes.
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What Clients Have Said
Clients consistently noted that Outsource RCM provided excellent value for their pricing, with one client specifically highlighting how their budget aligned with the company's offerings. The engagement resulted in significant operational improvements, including a 25%–30% reduction in claim denials and faster reimbursements, demonstrating a strong return on investment. Overall sentiment reflects satisfaction with both the cost-effectiveness and the quality of service delivered.
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Backoffice Pro

4.8 4 reviews

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

100% Back Office Outsourcing

Backoffice Pro is a data management and back-office support company offering scalable services in data entry, research, and image processing. Across numerous reviews, 100% of clients highlighted their high consistency, accuracy exceeding 95%, and significant improvements in turnaround times, with reductions up to 40%. Clients also noted their well-structured project management and proactive communication. Minor feedback suggested enhancing early documentation and capacity planning visibility.

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2 of 4 reviews are 5 stars

Unknown avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Backoffice Pro highlight their effectiveness in enhancing operational efficiency and data accuracy across various industries. Clients praised their project management, with timely deliverables and proactive communication. Notably, one client reported a 30% improvement in processing speed and 99% accuracy, while another noted a 25-30% reduction in research turnaround time. Overall sentiment is positive, with clients appreciating their adaptability and high-quality results, though some suggested improvements in documentation and proactive status updates.
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Industry Experience

Backoffice Pro has demonstrated expertise across various industries, notably in business services and insurance. Clients in business services highlighted their ability to enhance research workflows and data management, achieving improved turnaround times and accuracy. In the insurance sector, they were praised for streamlining operations and significantly reducing workloads. Overall, feedback reflects a strong sentiment of satisfaction, with clients noting their reliability, process discipline, and industry-specific knowledge as key strengths. This makes Backoffice Pro a suitable partner for businesses requiring data management and operational efficiency.
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Insurance Business services

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Average Project Cost Breakdown

What Clients Have Said
Clients have consistently praised Backoffice Pro for their excellent value for money, citing that their pricing aligns well with budgetary constraints while delivering high-quality results. One client noted, 'they offered good value for the cost,' and another mentioned a '25%–30% improvement in turnaround time' alongside a '20%–25% reduction in workload.' Overall, the sentiment is positive, with clients appreciating the balance of cost-effectiveness and quality service.
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Insurance BackOffice Pro

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Princeton, NJ

Services provided

25% Accounting

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Insurance Services & Brokers

Back Office Outsourcing company Insurance BackOffice Pro offers Back Office Outsourcing and Accounting. They are located in Princeton, New Jersey.
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MD Revenue Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Princeton, NJ

Services provided

50% Back Office Outsourcing

50% Customer Service Outsourcing

MD Revenue Group is a midsize Back Office Outsourcing and Customer Service Outsourcing company. Established in 2011, the team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Nexus Solutions

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Eddington, PA

Services provided

40% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Based in Eddington, Pennsylvania and Cairo, Egypt, Nexus Solutions is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Call Center Services.
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BGS

4.0 2 reviews

$1,000+

< $25 / hr

2 - 9

Princeton, NJ

Services provided

60% Back Office Outsourcing

20% Staffing

10% Application Management & Support +1 service

10% Application Testing

BGS is a comprehensive back-office service provider specializing in legal process outsourcing, document management, and administrative support. Their services are praised for quality, teamwork, and efficiency, with 100% of reviewers highlighting positive outcomes such as significant time and cost savings. Areas for improvement include faster response times and implementing new solutions.

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Reviews mention Adaptable
The feedback regarding BGS highlights their adaptability as a significant strength, with clients noting their 'rapid adaptability with the working group' and 'great communication' as key benefits. One client emphasized their 'safe, efficient, fast understanding of the information,' though they suggested improvements in implementing new solutions to enhance fluidity. Overall, the sentiment reflects a positive view of BGS's ability to adjust to client needs effectively.

Administrative and Legal Services for Manufacturing Company

4.5 Nov 2, 2017

They have great communication with the work team, adaptability, and rapid handling of information. A con is sometimes it may take some time to get some fluidity at the work. Their strengths are quality, fast performance, rapid adaptability with the working group, and a great analysis of the information.
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Industry Experience

BGS demonstrates strong capabilities in the Advertising & Marketing and Manufacturing industries. Clients appreciate their teamwork, quality of work, and effective communication, which significantly reduce administrative burdens and save costs. In Manufacturing, they excel in legal process outsourcing and document management, while in Advertising, they provide valuable insights into hiring trends. Overall, sentiment is positive, indicating that BGS is well-suited for clients seeking efficient back office solutions in these sectors.
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Advertising & marketing Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have reported that BGS offers competitive pricing and significant savings, with one client noting a monthly saving of $3,909 and another $40,000. They appreciate the value provided, stating that BGS's quality of work is superior and more affordable compared to other vendors. Billing structures are flexible, either through packages or hourly rates, which clients find reasonable. Overall sentiment reflects a strong perception of value for money despite minor communication delays.
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Review Rating from Clients

3.5/5.0

Quality

4.5

Schedule

4.0

Cost

4.5

Willing to Refer

4.5

New York City-based clients praise BGS for their back office support, including hiring trends and salary management, saving them time and money. They highlight the team's reliability, affordability, and strong teamwork, with ongoing collaborations since 2014. Some note room for faster communication.
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AthenaHealth

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Princeton, NJ

Services provided

56% Back Office Outsourcing

44% Customer Service Outsourcing

AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Princeton, NJ

502 Carnegie Center, Suite 301,
Princeton, NJ 08540
50 - 75

609.583.1400

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GEP

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Princeton, NJ

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company GEP is in Clark, New Jersey and Princeton, New Jersey. Their services include Back Office Outsourcing.
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Princeton, NJ

214 Carnegie Center Drive,
Princeton, NJ 08540
251 - 300

1.732.382.6565

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Golden Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Levittown, PA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Golden Locksmith Services is a Back Office Outsourcing company. Their small team is in Levittown, Pennsylvania. Their services include Back Office Outsourcing and Business Consulting.
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Health Square, Inc

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Plainsboro Township, NJ

Services provided

50% Back Office Outsourcing

50% Building Security Services

Health Square, Inc is a Back Office Outsourcing and Building Security Services company. Established in 2014, their team provides Back Office Outsourcing and Building Security Services.
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CareCloud

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Franklin Township, NJ

Services provided

100% Back Office Outsourcing

CareCloud, a Back Office Outsourcing company, was established in 1999. The large team specializes in Back Office Outsourcing.
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Prime Well Med Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bensalem, PA

Services provided

80% Back Office Outsourcing

20% Accounting

Prime Well Med Solutions LLC is a Back Office Outsourcing company established in 2024. Their services include Back Office Outsourcing and Accounting.
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QWay Healthcare

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

East Windsor, NJ

Services provided

60% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +2 services

10% Document Digitization & Management

10% Transcription

QWay Healthcare is a Back Office Outsourcing company. Their team is located in East Windsor, New Jersey. The company offers Back Office Outsourcing and Call Center Services.
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LawyerLine™

4.9 7 reviews

Undisclosed

< $25 / hr

250 - 999

Bernards, NJ

Services provided

75% Call Center Services

5% AI Development

5% Back Office Outsourcing +3 services

5% Customer Service Outsourcing

5% Sales Outsourcing

5% Search Engine Optimization

LawyerLine™ is a phone answering and receptionist service provider specializing in supporting law firms. The reviews highlight their exceptional communication, fast response times, and ability to handle high volumes of calls efficiently. Approximately 100% of reviewers express satisfaction, praising the company's value for money and tailored services. A recurring theme is LawyerLine’s strong focus on customer service and adaptability.

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Industry Experience

LawyerLine™ has received positive feedback predominantly from the legal industry, specifically family law, estate planning, criminal law, and real estate. Clients commend their responsive communication, efficient call handling, and tailored services that cater specifically to legal practitioners. The overall sentiment is highly favorable, highlighting the provider's strengths in client acquisition and operational efficiency. Suitable clients are those seeking to enhance customer service and manage call volumes without hiring in-house staff.
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Legal

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Los Angeles, California (2) Coral Springs, Florida (1) Charleston, South Carolina (1) Newport Beach, California (1) Sacramento, California (1) Springfield, New Jersey (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

In Springfield, NJ, LawyerLine™ excels in legal call answering, intake, and call management, offering cost-effective, adaptable solutions for solo practitioners. Clients appreciate their promptness, detailed reporting, and personalized approach, making them a trusted partner for busy law firms.
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KG Invicta Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Newtown, PA

Services provided

20% Accounting

20% Call Center Services

20% Commercial Financing +2 services

20% Executive Search

20% Staffing

Midsize answering service KG Invicta Services, is located in Coimbatore, India and Bengaluru, India. The team focuses on Call Center Services and Commercial Financing.
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Newtown, PA

12 Penns Trail
Newtown, PA 18940
50 - 75

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Atlantic Tomorrow's Office

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Hamilton Township, NJ

Services provided

40% Cybersecurity

40% IT Managed Services

15% Document Digitization & Management +1 service

5% Unified Communications Consulting & SI

Midsize Cybersecurity company Atlantic Tomorrow's Office, is headquartered in New York, New York and Tarrytown, New York. Their services include Cybersecurity and IT managed services.
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Hamilton Township, NJ

2445 Kuser Road
Hamilton Township, NJ 08690
41 - 49

866-785-8475

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Pinnacle Data Services Pvt. Ltd.

2.5 1 review

Undisclosed

Undisclosed

2 - 9

Cranbury, NJ

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Mobile App Development

Pinnacle Data Services Pvt. Ltd. specializes in providing qualified customer service staff for various sectors, including healthcare for provincial governments. The reviews indicate mixed experiences, with some positive outcomes over the years, although recent engagements have been less satisfactory. Despite this, the company is noted for its ability to facilitate goal achievement.

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Superhuman Prospecting

5.0 44 reviews

$1,000+

$25 - $49 / hr

10 - 49

Norristown, PA

Services provided

50% Call Center Services

50% Sales Outsourcing

Superhuman Prospecting is a marketing agency specializing in cold calling and lead generation services. Reviews highlight their professionalism, effective communication, and impressive project management, with 100% of clients noting strong organizational skills and timely delivery. They have been praised for their adaptability and ability to align with client values, resulting in increased leads and appointments.

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7 of 7 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 7 times in the past 6 months
Recent reviews for Superhuman Prospecting highlight strong client satisfaction with their cold calling and lead generation services. Clients commend the team's professionalism, responsiveness, and adaptability, noting impressive results, such as securing multiple appointments and generating leads. Specific feedback includes effective project management and transparent reporting through their portal. Overall, sentiment is highly positive, with clients expressing confidence in the value provided and no significant areas for improvement identified.
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Average Project Cost Breakdown

Less than $10,000 (30) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight Superhuman Prospecting's competitive pricing and strong value for money. Feedback indicates that their services fit within client budgets while delivering high-quality results. One client noted, "Pricing fit our budget" and emphasized their "good value for cost." Another mentioned a 50% reduction in Cost Per Appointment. Overall, the sentiment reflects satisfaction with the cost-effectiveness and results achieved, with several clients stating they received more leads than expected, reinforcing the company's perceived value.
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United States (35) Germany (1) Netherlands (1) England (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.9

Willing to Refer

5.0

Pennsylvania clients commend Superhuman Prospecting for their skill in B2B prospecting, data-driven lead qualification, and campaign support. They deliver quality leads and foster clear communication, with a focus on understanding complex pitches and maintaining flexibility, ensuring successful client engagement and measurable outcomes.
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Outsourcing Business Solutions

5.0 5 reviews

$1,000+

< $25 / hr

50 - 249

Philadelphia, PA

Services provided

50% Accounting

25% Back Office Outsourcing

25% Call Center Services

Outsourcing Business Solutions is a professional accounting services firm specializing in bookkeeping, reconciliation, and back-office support. With a 100% positive feedback rate, clients praise their efficiency, reliability, and strong project management. The company is noted for its transparency, timely delivery, and effective communication, making it a valuable partner for businesses seeking cost-effective and high-quality accounting solutions.

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Reviews mention Honest
Clients have consistently praised Outsourcing Business Solutions for their honesty and transparency throughout projects. One client noted their effective communication and commitment to meeting deadlines, highlighting that the company always follows through on promises. The COO of a law firm emphasized their appreciation for the company's integrity and collaboration with other vendors, stating that they consider them a partner in their long-term business relationship.

Accounting Services for Law Firm

5.0 May 12, 2023

We devised a budget when we started, and they always stay within that. They are very transparent regarding deadlines and let us know when they won’t be able to meet something. We really appreciate their honesty, and they communicate and collaborate very effectively with other vendors we work with.
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Industry Experience

Outsourcing Business Solutions has garnered positive feedback across various industries, including Financial Services, IT Services, Legal, and Business Services. Clients praised their expertise in accounting and bookkeeping, highlighting their efficiency, effective communication, and timely delivery. In the Financial Services sector, they excelled in QuickBooks management, while in IT Services, they streamlined accounting processes. Overall, clients appreciate their structured approach and valuable insights, making them a strong partner for businesses seeking reliable outsourcing solutions.
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Financial services Other Industry Business services Legal IT Services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Outsourcing Business Solutions for their cost-effectiveness and high value for money. One client noted spending under $20,000 while achieving significant efficiency gains, stating the team was 'efficient and productive.' Another client highlighted their pricing as fitting within budget and providing 'good value for cost.' Overall, feedback reflects satisfaction with pricing relative to the quality of service, with many expressing a desire for long-term partnerships.
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India (3) United States (2)

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SEBPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Evesham, NJ

Services provided

50% Back Office Outsourcing

10% Advertising

10% Graphic Design +3 services

10% Media Planning & Buying

10% Other Digital Marketing

10% Web Design

SEBPO, a large Back Office Outsourcing company, is based in Evesham, New Jersey and Dhaka, Bangladesh. The team specializes in Back Office Outsourcing and Advertising.
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Exelegent

5.0 1 review

$1,000+

$50 - $99 / hr

50 - 249

Freehold, NJ

Services provided

25% Cloud Consulting & SI

25% IT Managed Services

20% Cybersecurity +3 services

10% BI & Big Data Consulting & SI

10% Back Office Outsourcing

10% IT Staff Augmentation

Exelegent is a multifaceted IT and medical billing company known for its expertise in automating routine tasks and ensuring patient information security. Notably, 100% of reviewers highlight their effective workflow and significant cost savings, with one client reporting a 15% expense reduction and a 10% revenue increase. The firm is highly recommended for its outstanding services and industry compliance.

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Industry Experience

Exelegent has demonstrated expertise primarily in the Nonprofit and Healthcare sectors, with a focus on medical practices. Clients commend their strengths in IT, billing, security, and patient information compliance, leading to notable reductions in expenses and increases in revenue. Overall sentiment reflects high satisfaction, particularly regarding their automation capabilities and effective collaboration, indicating they are well-suited for organizations seeking to enhance operational efficiency in these industries.
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Nonprofit

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Exelegent is perceived as offering strong value for money, with one client noting a 15% reduction in expenses and a 10% increase in revenue after utilizing their services. The client highlighted the company's effective handling of back-office tasks and impressive medical billing capabilities. Overall, the sentiment is positive, with no areas for improvement mentioned, indicating satisfaction with the cost-effectiveness and quality of service provided.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Exelegent, based in Toms River, specializes in healthcare IT, billing, and security, delivering automation and compliance solutions. Their work has resulted in reduced costs and increased revenue for medical practices. Reviewers highlight their outstanding credentialing and automation capabilities, emphasizing their professionalism.
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MSA Outsourcing Solutions LLC

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Jackson Township, NJ

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +4 services

10% Sales Outsourcing

5% Accounting

5% Corporate Training & Coaching

5% Transcription

Headquartered in Jackson Township, New Jersey, MSA Outsourcing Solutions LLC is a call center. Their services include Call Center Services and Back Office Outsourcing.
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Enfinity Medical Billing

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

East Brunswick, NJ

Services provided

50% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services

Enfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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eClerx

Not yet reviewed

$5,000+

Undisclosed

10,000+

Philadelphia, PA

Services provided

35% Custom Software Development

25% Back Office Outsourcing

20% Call Center Services +2 services

15% Generative AI

5% Robotics Process Automation

EClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
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Philadelphia, PA

1880 John F Kennedy Boulevard
Philadelphia, PA 19103
1001 - 2000

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Newtown Answering Service

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Morrisville, PA

Services provided

100% Call Center Services

Newtown Answering Service is an answering service company. In Morrisville, Pennsylvania, the team offers Call Center Services.
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Keystone Answering Service

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Newtown, PA

Services provided

100% Call Center Services

Keystone Answering Service is a small Newtown, Pennsylvania-based call center. The team offers Call Center Services.
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AMBSI Inc.

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Sayreville, NJ

Services provided

80% Back Office Outsourcing

20% Customer Service Outsourcing

AMBSI Inc. is a specialized revenue management company offering comprehensive solutions for navigating complex payor processes in the healthcare sector. Clients consistently praise their ability to streamline billing and invoicing, with 100% of reviews highlighting their effectiveness in reducing claims liability and identifying errors.

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Industry Experience

AMBSI Inc. has demonstrated notable expertise in the healthcare industry, specifically in revenue cycle management. Clients highlight their proficiency in navigating complex payor processes, which enhances cash collections and reduces billing errors. The firm’s impact is marked by improved net revenue and efficiency. Overall sentiment in healthcare is positive, indicating AMBSI's capability as a reliable partner for medical groups seeking to optimize financial performance.
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Healthcare

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have noted that AMBSI Inc. provides significant value for their services, particularly in enhancing revenue cycle management and reducing claims liability. One client highlighted their ability to navigate complex payer processes effectively, contributing to improved financial performance. However, specific feedback on the company's billing or cost structure was not provided, indicating a potential area for clearer communication regarding pricing.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Reviewers in Old Bridge, NJ highlight AMBSI Inc.'s proficiency in healthcare billing and revenue optimization, utilizing tools like Practice Suite. They streamline claims and reduce liabilities, with a focus on accuracy and fraud detection. Clients appreciate their effective communication and user-friendly platform.
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PRWTech

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Philadelphia, PA

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

PRWTech is a call center in Philadelphia, Pennsylvania and Washington, District of Columbia. The team provides Call Center Services and Back Office Outsourcing.
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Sunflower Lab

4.7 32 reviews

$25,000+

$50 - $99 / hr

50 - 249

Franklin Township, NJ

Services provided

20% Robotics Process Automation

10% BI & Big Data Consulting & SI

10% Back Office Outsourcing +6 services

10% Custom Software Development

10% Generative AI

10% IT Managed Services

10% Low/No Code Development

10% Mobile App Development

10% UX/UI Design

Sunflower Lab is a versatile software development company specializing in custom software, mobile app, and web application development. They have received predominantly positive feedback across various industries for their adaptability, responsiveness, and ability to meet client needs, with approximately 90% of reviews highlighting their technical proficiency and project management skills. A consistent theme is their competitive pricing and customer-centric approach, though some mention room for improvement in communication and adherence to initial project expectations.

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Reviews mention Accessible
Clients consistently highlight Sunflower Lab's accessibility and responsiveness throughout their engagements. One client noted that their project manager was 'super accessible at almost all times,' resolving major issues within 24 hours. Another client appreciated the company's flexibility in communication methods, allowing for tailored interactions. Overall, the sentiment surrounding accessibility is highly positive, with clients feeling supported and valued, which enhances their collaborative experience.

Internal Management Site & Mobile App for Event Series

5.0 Oct 10, 2016

We have two developers working on our project. I don’t communicate with them at all. I’m just dealing with the project manager and he’s great. He’s super accessible at almost all times. Anytime we have a major issue, it’s usually resolved within 24 hours. They’re overseas. The sales reps are in the US and the project manager and the developers are all in India, but we worked out pretty well. He usually works till about two in the afternoon our time, which is great. The workflow has been really good.
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Average Project Cost Breakdown

$10,000 to $49,000 (12) $50,000 to $199,999 (12) $200,000 to $999,999 (3) Less than $10,000 (2)

What Clients Have Said
Clients generally perceive Sunflower Lab's pricing as competitive and reflective of good value for money. One client noted a 30% reduction in estimated budget due to their competitive pricing compared to other vendors. Another client emphasized the affordability of their flat-rate pricing model, which was particularly beneficial for their early-stage startup. Overall, feedback indicates satisfaction with the cost relative to the quality of work delivered, with several clients expressing a willingness to continue their engagement based on positive experiences.
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Columbus, Ohio (5) New York City, New York (3) Los Angeles, California (3) Boston, Massachusetts (2) Dallas, Texas (1) Cincinnati, Ohio (1) Houston, Texas (1) New Braunfels, Texas (1) Sparta, New Jersey (1) The Bronx, New York (1) Washington, District of Columbia (1) Grand Prairie, Texas (1) Atlanta, Georgia (1) Gahanna, Ohio (1) St. Petersburg, Florida (1) Orlando, Florida (1) Ocean City, New Jersey (1) Fairfield, New Jersey (1) Lucas, Ohio (1)

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Review Rating from Clients

5.0/5.0

Quality

4.9

Schedule

4.7

Cost

4.9

Willing to Refer

5.0

Based in New York and New Jersey, Sunflower Lab excels in custom software, app development, and web solutions for diverse clients. Their local presence and flexible communication enable efficient project management, timely delivery, and innovative problem-solving, earning high praise from NYC-based companies for their technical expertise and reliability.
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AnswerFront

5.0 6 reviews

$1,000+

$25 - $49 / hr

10 - 49

Philadelphia, PA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

AnswerFront is a customer service and support solutions provider that specializes in enhancing client communication and operational efficiency. The overall feedback reveals significant improvements in client satisfaction, lead conversion rates, and operational productivity, with measurable outcomes such as a 20-25% increase in customer satisfaction scores and a 15-25% improvement in lead conversion rates. Reviewers consistently highlight AnswerFront's commitment to quality and exceptional project management.

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Reviews mention High-quality work
Clients consistently praise AnswerFront for delivering high-quality work, noting their exceptional commitment to project management and client satisfaction. One client highlighted the seamless setup of a customer support system, which significantly increased operational efficiency and client satisfaction by 20%. Another review emphasized AnswerFront's dedication to quality, stating that their attention to detail in candidate screening and ongoing support directly contributed to a 25% improvement in client satisfaction scores. Overall, the sentiment reflects strong approval for AnswerFront's quality of service.

Outsourced Staffing Services for Outsourcing Company

5.0 Jul 30, 2024

Their commitment to quality was evident throughout the project. AnswerFront maintained high standards in every task, from initial screenings to ongoing support. Their attention to detail and dedication to delivering top-notch service helped us achieve our goals effectively.
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Industry Experience

AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.
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Advertising & marketing Human Resources Business services Home Services

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

AnswerFront, based in Philadelphia, PA, excels in customer support, CRM implementation, and sales process automation for local clients. Reviewers highlight their ability to improve operational efficiency, customer satisfaction, and lead conversion through tailored, timely solutions for diverse business needs.
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Tuwa Solutions

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

West Windsor Township, NJ

Services provided

10% Cybersecurity

10% IT Managed Services

10% IT Staff Augmentation +14 services

5% Application Testing

5% BI & Big Data Consulting & SI

5% Back Office Outsourcing

5% Blockchain

5% Call Center Services

5% Cloud Consulting & SI

5% Custom Software Development

5% Enterprise App Modernization

5% IT Strategy Consulting

5% Mobile App Development

5% UX/UI Design

5% Unified Communications Consulting & SI

5% Web Design

5% Web Development

Tuwa Solutions is a West Windsor Township, New Jersey-based Cybersecurity company. They specialize in Cybersecurity and IT managed services and were launched in 2017.
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AllianceOne

4.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Plymouth Meeting, PA

Services provided

50% Back Office Outsourcing

50% Call Center Services

AllianceOne offers tax collection services and is recognized for helping businesses achieve financial growth through effective revenue collection. The reviews highlight a significant increase in earnings, with clients commending AllianceOne for its swift service and strategic value for money. The company's high ratings, geographical convenience, and competitive pricing are noted as compelling factors for partnership.

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