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Top BPO Companies in Trenton

Ratings Updated: April 25, 2026

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Featured

What are Featured Providers?
Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Trenton, United States

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

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Reviews mention Experienced
The feedback regarding Solvo Global reflects a highly positive sentiment, with clients emphasizing their impressive quality of service and knowledgeable staff. A CEO noted significant cost reductions without compromising service quality, highlighting the professionalism and bilingual capabilities of Solvo's team. Clients experienced seamless workflows and effective communication, resulting in no drop in production standards. Overall, the reviews indicate strong satisfaction with Solvo's ability to meet specific business needs and adapt to client requirements.

Outsourced Staff for Insurance Company

5.0 May 15, 2020

We have been very impressed with Salvo and the way in which they have helped our organization. Very professional and knowledgeable about the outsource staffing space. They take the time to learn your business and needs and cater their staff to meet those needs, as opposed to just throwing bodies at the problem. Sure initially we had a few more calls transferring internally to our on-site CSR leads, but as the Salvo staff became more experienced (over a very short time), those calls dropped off substantially.
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.
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More responsive than most other service providers

Solvo Global is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Trenton, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Exceeds expectations
Clients express high satisfaction with Hugo's services, often noting that their expectations were exceeded. One client highlighted a 30% increase in website traffic and a 25% rise in qualified leads, attributing these successes to Hugo's effective strategies. Another client praised their exceptional multilingual support and timely delivery, stating that Hugo's commitment to understanding company culture significantly enhanced collaboration. Overall, clients commend Hugo for their professionalism, adaptability, and impactful contributions to their business objectives.

Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

I'm delighted to share my exceptional experience working with Hugo, our trusted outsourcing partner. Their commitment to delivering items on time has been truly remarkable. Hugo seamlessly adapted to our needs, ensuring every delivery was punctual and hassle-free. It's been a pleasure collaborating with a team that not only met our expectations but consistently exceeded them. Hugo's exceptional service, adaptability, and reliability make them an outstanding partner.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 183 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Trenton, United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a versatile virtual assistant and administrative support company offering services across various industries, such as law, psychiatry, and real estate. Feedback highlights their exceptional responsiveness and efficiency, with 100% of reviewers noting timely delivery and improved productivity. Clients consistently praise their ability to match the right personnel to project needs, resulting in enhanced operational efficiency and client satisfaction.

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Reviews mention Accessible
Clients consistently commend Remote CoWorker for their accessibility and responsiveness. One client noted, 'Princess J. P. has been a pleasure to work with...always willing to do whatever it takes to get the job finished,' highlighting their dedication to understanding client needs. Another client emphasized their 'remarkable time management skills' and promptness in delivering tasks ahead of deadlines. Overall, the sentiment reflects a strong appreciation for the company's commitment to being available and attentive to client demands.

Back Office Outsourcing for Defense Products Reseller

5.0 May 24, 2024

We were pleased with their availability and willingness to understand my needs and demands. Princess J. P. has been a pleasure to work with. She helps me with my business every day and is always willing to do whatever it takes to get the job finished.
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Call Center & Lead Generation Services for Tear Out Company

5.0 Aug 2, 2023

What was most impressive to me was their wide range of professionals that are available to assist you. First and foremost, I was immediately impressed by their remarkable time management skills. Not only were they always on time, but they consistently delivered completed tasks well ahead of the designated deadlines.
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17 of 17 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 17 times in the past 6 months
Recent client feedback highlights Remote CoWorker's strong performance in delivering administrative support across various industries. Clients commend their responsiveness and effective communication, with one noting a significant increase in productivity by 30%. Specific praise includes timely appointment scheduling and efficient handling of inquiries, exemplified by a law firm that successfully hired a qualified law clerk. Overall, sentiment is overwhelmingly positive, with clients expressing satisfaction in both the quality of service and the alignment of company values.
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Average Project Cost Breakdown

Less than $10,000 (53) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Overall feedback on Remote CoWorker emphasizes their excellent value for money, with clients frequently noting that the pricing aligns well with their budgets while delivering quality service. For instance, one client mentioned, 'their pricing fit our budget, and they provided good value for cost.' Additionally, another highlighted the efficiency and effectiveness of their virtual assistant, stating, 'the quality is as good as the leads they’re gathering.' The sentiment across reviews indicates a strong appreciation for the cost-effectiveness of their services.
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United States (111) Canada (5) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Trenton, United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
Recent client feedback on TECHSPEED INC highlights their exceptional service and professionalism. One client noted their effective data management for a WordPress project, emphasizing timely delivery and adaptability to changes. Another client praised the company's speed and accuracy in providing election information, surpassing competitors. Overall, clients express high satisfaction, with no significant areas for improvement identified, indicating TECHSPEED INC as a reliable partner for diverse project needs.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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United States (16) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)

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HelpSquad

5.0 11 reviews

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Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Reviews mention Easy to work with
Clients consistently express that HelpSquad is exceptionally easy to work with, demonstrating a willingness to adapt quickly to changing needs. One client noted their impressive responsiveness, stating they are 'very timely and great to work with.' Another highlighted HelpSquad's readiness to implement changes with 'little to no delay.' Overall, the sentiment reflects a strong satisfaction with their collaborative approach and effective communication.

Customer Service Outsourcing for Medical Company

5.0 Aug 1, 2024

HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Live Chat Support Services for Consumer Products Company

5.0 Jul 30, 2024

The HelpSquad team was very responsive and always willing to work with us on bettering the chat experience. Their responsiveness is impressive.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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SalesRoads

4.9 65 reviews
Premier Verified

$5,000+

Undisclosed

50 - 249

Haddonfield, NJ

Services provided

80% Sales Outsourcing

10% Call Center Services

10% Email Marketing

SalesRoads is a sales development company specializing in providing sales development representatives (SDRs) for appointment setting and lead generation. Across various reviews, they consistently receive positive feedback for their responsiveness, project management, and ability to deliver qualified leads, with 100% of reviewers noting their professionalism and efficiency. Common praise includes their adaptability, strategic engagement, and commitment to client success, while some suggest they could be more opinionated as experts.

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Industry Experience

SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
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Haddonfield, NJ

441 Station Avenue
Haddonfield, NJ 08033
76 - 100

8562660112

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Featured

What are Featured Providers?
HelpSquad

5.0 11 reviews

Look for Verified Providers

Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More

Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Trenton, United States

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

See all 11 projects
Reviews mention Easy to work with
Clients consistently express that HelpSquad is exceptionally easy to work with, demonstrating a willingness to adapt quickly to changing needs. One client noted their impressive responsiveness, stating they are 'very timely and great to work with.' Another highlighted HelpSquad's readiness to implement changes with 'little to no delay.' Overall, the sentiment reflects a strong satisfaction with their collaborative approach and effective communication.

Customer Service Outsourcing for Medical Company

5.0 Aug 1, 2024

HelpSquad is very timely and great to work with. I highly recommend them. HelpSquad is very easy to work with and always willing to make changes on the fly with little to no delay.
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Live Chat Support Services for Consumer Products Company

5.0 Jul 30, 2024

The HelpSquad team was very responsive and always willing to work with us on bettering the chat experience. Their responsiveness is impressive.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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View projects from:

Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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Big Outsource

5.0 52 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Trenton, United States

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Exceptional results
Clients have reported exceptional results from their collaboration with Big Outsource, highlighting significant improvements in operational efficiency and client satisfaction. For instance, one CEO noted a 17% increase in content engagement and recovered 10 hours weekly for strategic tasks. Another client experienced a 40% reduction in appointment scheduling turnaround time and a 30% surge in customer satisfaction ratings. Overall, feedback emphasizes Big Outsource's professionalism, adaptability, and commitment to client success, establishing them as a valuable partner.

Data Entry for E-Commerce Company

5.0 Jul 26, 2023

Our experience with Big Outsource has been remarkably positive. They have proven to be a dependable outsourcing partner, showing substantial knowledge and understanding of our needs. Big Outsource has consistently delivered high-quality work, and their dedication to our projects is evident. They've shown professionalism throughout our partnership and continue to strive for excellence, a trait we highly admire.
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Call Center Services for Logistics Company

5.0 Jul 23, 2023

The measurable outcomes from our collaboration with Big Outsource have been nothing short of exceptional. First and foremost, our customer satisfaction ratings have shown a significant increase since partnering with them. Customer feedback indicates that they appreciate the faster response times and the professional and knowledgeable support provided by the call center agents.
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Virtual Assistant for IT Co

5.0 Jun 12, 2025

Within the first month, I saw a 40% decrease in client turnaround time for appointment scheduling. Missed tasks dropped to nearly zero thanks to daily updates and organized reminders. I recovered approximately 10–12 hours of productive time weekly, which I could reinvest into business growth.
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Industry Experience

Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerce

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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

This provider is fluent in 1 language:

English

This provider is available in 8 time zones:

Central European Time (CET)

Central Standard Time (CST)

Eastern Standard Time (EST)

Pacific Standard Time (PST)

Australia Central Time (ACT)

Australia Eastern Time (AET)

Mountain Standard Time (MST)

Singapore Standard Time (SGT)

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TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Trenton, United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Trustworthy
Clients consistently express high levels of trust in TDCX, highlighting their commitment to transparency and collaboration. One client noted that TDCX fosters a culture where concerns can be raised, enhancing operational efficiencies and trust among all parties. Another emphasized the strong alignment and accountability demonstrated by TDCX's team, which facilitated a seamless working relationship. Overall, the sentiment reflects a strong belief in TDCX's reliability and dedication to client success.

Customer Service, Security & Risk Assessment for Fintech Co

5.0 Apr 28, 2022

TDCX has created a culture where everyone at every level can raise a question or concern which has enabled my engagements with them to result in countless operating enhancements as well as large scale operating shifts making all partners in the network increase outputs. This encouragement of transparency into the good or bad fosters trust between agent to TDCX and TDCX to client where everyone wins, including other vendors in the network. More partners should strive to operate this way.
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BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The team is very dedicated, willing to accommodate our requests based on learnings and business needs and also open for improvements. In addition, the team is also organised and hold themselves accountable in timeline and deliverables. The managers are very easy to work with, there is alignment and also trust between us.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

This provider is available in 32 time zones:

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

Japan Standard Time (JST)

Midway Islands Time (MIT)

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Specialty Answering Service

4.7 50 reviews
Premier Verified

Undisclosed

Undisclosed

10 - 49

King of Prussia, PA

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% Sales Outsourcing

Specialty Answering Service is a call center service provider known for offering customizable and budget-friendly solutions for businesses of various industries, such as real estate, healthcare, and telecommunications. Approximately 80% of reviewers praise their responsiveness and value for cost, while 60% highlight the effectiveness of their call management and scripting services. Notably, areas for improvement mentioned include enhancing communication skills and online application features.

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Reviews mention Exceeds expectations
Clients consistently express high satisfaction with Specialty Answering Service, highlighting their exceptional performance. One client noted, 'SAS is great! They've exceeded my expectations,' while another stated, 'They have delivered way beyond our expectations.' The promptness and convenience of their services, including timely notifications and a user-friendly dashboard, are particularly praised. Overall, the sentiment reflects that Specialty Answering Service not only meets but significantly exceeds client expectations.

Call Center Services for Financial Services Company

5.0 Sep 28, 2022

SAS is great! They've exceeded my expectations. Thanks for always being there.
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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Specialty Answering Service reflects a generally positive sentiment, highlighting their effective call handling and responsiveness. A client noted that while the quality of call responses can vary, the overall impact on business operations has been beneficial. The project management is well-executed, with timely delivery and good communication via digital channels. However, there are suggestions for improvement in the communication skills of some staff members.
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Industry Experience

Specialty Answering Service has demonstrated expertise across various industries, including Automotive, Financial Services, Consumer Products, and Healthcare. Clients have praised their responsiveness, effective communication, and ability to enhance operational efficiency. Positive feedback highlights their adaptability in supporting 24/7 customer service, effective call handling, and seamless integration with existing workflows. Overall, the sentiment by industry reflects strong satisfaction, with room for improvement primarily noted in communication skills among operators.
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Automotive Consumer products & services Other Industry Financial services Healthcare Telecommunications Business services Chemicals & Biotechnology Transportation Legal Utilities Advertising & marketing Information technology IT Services Hospitality & leisure Manufacturing Consumer Products Arts, entertainment & music Other industries Real estate

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Review Rating from Clients

4.8/5.0

Quality

5.0

Schedule

4.8

Cost

4.8

Willing to Refer

5.0

Clients in Pennsylvania highlight SAS's expertise in after-hours call handling, emergency call forwarding, and script customization. They value the company's local roots, quick responses, and innovative updates, describing them as a trusted partner that enhances operational efficiency and client communication.
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Top Virtual Assistant

5.0 72 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Philadelphia, PA

Services provided

30% Back Office Outsourcing

30% Content Writing Services

10% Accounting +3 services

10% Call Center Services

10% Search Engine Optimization

10% Social Media Marketing

Top Virtual Assistant is a service provider specializing in virtual administrative support, including customer communication, scheduling, and task management. Across various industries like towing, construction, and childcare, they have been praised for reliability and professionalism, with positive feedback comprising 100% of reviews. Approximately 90% of reviewers highlight improved efficiency and organization, underscoring the company's effective project management and flexibility.

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14 of 14 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 14 times in the past 6 months
In the past six months, clients have consistently praised Top Virtual Assistant for their professionalism, responsiveness, and ability to enhance operational efficiency. Notable feedback includes improved response times and streamlined communication, as clients reported significant reductions in missed inquiries and administrative backlog. One client highlighted the team's adaptability to changing needs, while another appreciated their proactive approach to identifying process improvements. Overall, sentiment is overwhelmingly positive, with clients expressing high satisfaction and recommending their services.
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Industry Experience

Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs.
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Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction Automotive

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Average Project Cost Breakdown

$10,000 to $49,000 (21) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.
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Philadelphia, PA

1700 Market Street
Philadelphia, PA 19103
10 - 15

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Top Customer Service

5.0 68 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Brooklyn, NY

Services provided

55% Customer Service Outsourcing

15% Data Annotation Services

10% Back Office Outsourcing +2 services

10% Call Center Services

10% Content Moderation Services

Top Customer Service is a multifaceted customer support and call-handling company renowned for its professionalism and tailored solutions. They provide services such as inbound call handling, customer inquiry management, and content writing, with a focus on enhancing brand voice and consistency. Their reviews reflect a 95% satisfaction rate, with 100% of clients praising their professionalism and communication skills, although 10% noted room for more proactive content suggestions.

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Industry Experience

The provider has demonstrated expertise across several industries, including Automotive, Electric, Home Services, Contracting, Education, Medical, Legal, Business Services, and more. Clients highlight their strengths in efficient customer communication, professionalism, and their ability to handle inquiries promptly. Feedback shows a consistently positive impact on response times and customer satisfaction across sectors, suggesting their services are particularly beneficial for companies aiming to enhance customer support and engagement.
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Advertising & marketing Agriculture Non-profit Construction Home Services Electric Financial services IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal Contracting

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More responsive than most other service providers

Top Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (18) Canada (13) France (1)

This provider is fluent in 20 languages:

English

Spanish

Arabic

Hindi

Russian

Japanese

German

Javanese

Korean

French

Turkish

Italian

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This provider is available in 35 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

In New City, clients highlight Top Customer Service’s strong technical support and industry knowledge, especially in AI recruitment systems. Their team effectively manages customer service operations, ensuring smooth communication and timely delivery, making them a trusted partner for tech startups seeking comprehensive support.
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SupportYourApp

4.8 81 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Services provided

35% Customer Service Outsourcing

25% Call Center Services

20% AI Agents +2 services

15% Back Office Outsourcing

5% Data Annotation Services

SupportYourApp is a customer support service provider that offers 24/7 coverage and support functions, such as ticket triage, issue resolution, and escalation management. Reviews indicate a mixed overall experience, with approximately 80% of clients expressing satisfaction with their performance and communication. Key strengths include flexibility, operational excellence, and responsiveness, while some clients cite areas for improvement in ownership and workload efficiency.

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11 of 14 reviews are 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 14 times in the past 6 months
In the last six months, client feedback on SupportYourApp has been mixed. While some clients praised their responsiveness and adaptability, as seen in the health platform review highlighting strong performance and proactive communication, others reported significant issues. A lifestyle apparel brand noted a lack of accountability and ownership, leading to increased internal workload. Overall, sentiment varies, with some clients recommending the service and others expressing dissatisfaction due to execution shortcomings.
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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (11) Less than $10,000 (7) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients generally perceive SupportYourApp as offering good value for money, with many highlighting their pricing as fitting within budget constraints. Positive feedback includes remarks on their responsiveness and ability to handle high volumes of support tickets efficiently. For instance, one client noted a significant reduction in response times and improved customer satisfaction after engaging SupportYourApp. However, there were also concerns regarding ownership and accountability in some cases, indicating a need for improvement in service consistency.
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Germany (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)

This provider is fluent in 31 languages:

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Korean

French

Turkish

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This provider is available in 33 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

Japan Standard Time (JST)

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Appointment Setter Online

5.0 53 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

New York, NY

Services provided

55% Sales Outsourcing

25% Back Office Outsourcing

20% Call Center Services

Appointment Setter Online is a lead generation and appointment-setting company that specializes in outbound and inbound lead management, calendar coordination, and follow-up communication. According to client reviews, the company consistently delivers high-quality, qualified appointments, which significantly improves lead conversion rates and sales pipelines. Approximately 100% of reviewers commend their professionalism, structured project management, and effective communication, noting minor desires for more detailed analytics as the only area for improvement.

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Reviews mention Easy to work with
Clients have consistently praised Appointment Setter Online for being reliable and easy to work with. One CEO noted their project management was 'smooth and organized,' with timely delivery and quick responses to requests. The team's professionalism and ability to adapt strategies without delay were highlighted as significant strengths, contributing to improved lead flow and revenue. Overall, the sentiment reflects a strong positive experience in collaboration and responsiveness.

Call Center & Sales Outsourcing for Appliance Repair Company

5.0 Nov 24, 2025

Their project management was smooth and organized. They delivered everything on time and always kept us updated on the campaign. Whenever we shared a request or needed changes, they responded quickly and adjusted the calling strategy without any delay. Overall, they were reliable and easy to work with.
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21 of 21 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 21 times in the past 6 months
Recent reviews for Appointment Setter Online highlight a strong overall sentiment, with clients praising their professionalism, effective communication, and consistent delivery of qualified leads. Notable feedback includes a significant increase in scheduled appointments and improved conversion rates across various industries, such as HVAC and education. Clients appreciated the tailored approach to outreach and the quality of leads generated, while some suggested enhancements in reporting and analytics for better long-term planning. Overall, the service has been deemed valuable and successful in meeting client objectives.
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Industry Experience

Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive Education

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United States (20) Canada (8) France (1)

This provider is fluent in 13 languages:

English

Spanish

Arabic

Hindi

Portuguese

German

French

Italian

Panjabi

Romanian

Hebrew

Swedish

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This provider is available in 24 time zones:

Near East Time (NET)

Middle East Time (MET)

Gulf Standard Time (GST)

Greenwich Mean Time (GMT)

Midway Islands Time (MIT)

Arabia Standard Time (AST)

Central African Time (CAT)

Alaska Standard Time (AKST)

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Staffwiz LLC

4.8 3 reviews
Premier Verified

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

30% Recruiting

15% Customer Service Outsourcing

15% Sales Outsourcing +4 services

10% Back Office Outsourcing

10% Finance & Accounting Outsourcing (FAO)

10% IT Staff Augmentation

10% Staffing

Staffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.

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Industry Experience

Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerce

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Average Project Cost Breakdown

What Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.
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More responsive than most other service providers

Staffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Philippines (1) United States (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Eastern Standard Time (EST)

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The Hour - Back Office and Virtual Assistant Services

5.0 22 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Great Neck Plaza, NY

Services provided

50% Back Office Outsourcing

20% Customer Service Outsourcing

10% Call Center Services +3 services

10% Finance & Accounting Outsourcing (FAO)

5% Document Digitization & Management

5% HR Consulting

The Hour - Back Office and Virtual Assistant Services is a company specializing in providing virtual assistant and back-office support across various industries, including financial services, e-commerce, and insurance. Reviews indicate high satisfaction with their reliable and efficient service delivery, with 100% of clients appreciating their timely task management and responsiveness. Additionally, 86% of reviewers mentioned their adaptability and effective communication.

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Reviews mention Exceeds expectations
The feedback from Paycor's Senior Product Manager indicates that The Hour - Back Office and Virtual Assistant Services consistently exceeded expectations in their project execution. The team demonstrated strong responsiveness and effective management, which resulted in measurable improvements in candidate engagement. Notably, the client praised the team's calm demeanor and capability to assign tasks appropriately, contributing to the project's success. Overall, the sentiment reflects a high level of satisfaction with the services provided.

App Management & Support for HR Solutions Firm

5.0 Jul 6, 2025

The team was highly responsive to our needs, demonstrating strong availability and consistently meeting and often exceeding the agreed-upon expectations and timelines. What impressed us most was the team's calm and thoughtful management style, their ability to assign the right people to the right tasks, and their strong capacity for learning and continuous improvement.
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Average Project Cost Breakdown

$10,000 to $49,000 (9) $50,000 to $199,999 (5) Less than $10,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend The Hour - Back Office and Virtual Assistant Services for their competitive pricing and exceptional value for money. Multiple reviews highlighted that their costs fit within client budgets, with one stating they were chosen due to 'good value for cost.' The overall sentiment reflects satisfaction with the affordability of services, contributing to improved operational efficiency and reduced workloads, allowing clients to focus on core business activities.
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United States (14) Canada (4)

This provider is fluent in 5 languages:

English

Spanish

Dutch

French

Hindi

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

4.8

Cost

4.9

Willing to Refer

5.0

From Fair Lawn, New Jersey, clients highlight The Hour's expertise in insurance quoting and back-office support, emphasizing speed, accuracy, and adaptability. Their virtual assistants efficiently handle data entry, quotes, and follow-ups, enhancing operational efficiency and client satisfaction.
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Execo

4.9 12 reviews
Verified

$10,000+

Undisclosed

250 - 999

New York, NY

Services provided

35% Back Office Outsourcing

35% Sales Outsourcing

15% Data Annotation Services +1 service

15% Demand Generation Marketing

Execo is a digital marketing agency specializing in SEO, content creation, social media management, and comprehensive marketing strategy execution. Feedback highlights Execo's operational excellence, with 100% of reviews mentioning their timely delivery and high quality of service. Clients consistently praise their personable and competent team, with no areas for improvement noted.

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Reviews mention Personable
Clients have consistently praised Execo for its personable approach, highlighting the team's competence and ability to foster enjoyable working relationships. One client noted that working with Execo was as enjoyable as collaborating with their internal teams, emphasizing the operational excellence and commitment to delivering high-quality results. Overall, the sentiment reflects a strong appreciation for Execo's personable nature, contributing positively to the client experience.

SEO, Content Dev, SMM & Email Mktg for B2B IT Services Co

5.0 Sep 11, 2024

The most impressive things I can describe about working with Execo are: Operational excellence - things happen as promised, on time, and with high quality. The team - everyone I have worked at with Execo has been a rock star. Execo is highly competent and personable. I enjoy working with them as much as I do with my internal teams.
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Industry Experience

Execo has demonstrated strong expertise primarily in the IT Services, Software, Healthcare, Education, Design, and Legal industries. Reviews indicate a high level of satisfaction due to their operational excellence, strategic marketing capabilities, and effective project management. Clients commend Execo for personalized service, timely deliverables, and measurable outcomes, such as increased leads and improved SEO. Overall sentiment reflects confidence in Execo's ability to enhance marketing strategies and drive results across diverse sectors.
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IT Services Software Healthcare Education Design Legal

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Average Project Cost Breakdown

$50,000 to $199,999 (4) $10,000 to $49,000 (3) $200,000 to $999,999 (2) Less than $10,000 (1)

What Clients Have Said
Overall, client feedback on Execo highlights their competitive pricing and exceptional value for money. Clients noted that Execo's services fit within their budgets while delivering high-quality results. One client emphasized that their pricing was a key factor in selecting Execo, stating it fit their budget perfectly. Another client appreciated the operational excellence and commitment to success, indicating that the value received exceeded expectations. Overall, clients express high satisfaction with the return on investment from their engagements with Execo.
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United States (10) Canada (1) Singapore (1)

This provider is fluent in 1 language:

English

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Quant Solutions

5.0 2 reviews
Verified

Undisclosed

$50 - $99 / hr

2 - 9

New York, NY

Services provided

40% Finance & Accounting Outsourcing (FAO)

35% Back Office Outsourcing

25% Accounting

Quant Solutions is a financial services firm specializing in accounting, bookkeeping, and strategic financial management for businesses with complex financial needs. Across reviews, clients express high satisfaction with their attention to detail, reliability, and adaptability to client requirements. Approximately 90% of feedback highlights their ability to manage finances effectively, while some note minor communication improvements. Overall, Quant Solutions proves invaluable in enabling clients to focus on their core operations.

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1 of 1 reviews is 5 stars

$200,000 – $999,999 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate that Quant Solutions has established a strong partnership with clients, particularly in project accounting for documentary filmmaking. Clients commend their attention to detail, reliability, and effective communication. One client noted that Quant Solutions enables them to focus on production, assuring efficient financial management. The firm's consistent on-budget performance and responsiveness to urgent issues further enhance satisfaction, with no significant areas for improvement identified.
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Industry Experience

Quant Solutions has demonstrated strong expertise in the eCommerce and Media industries, receiving positive feedback for their meticulous bookkeeping and financial strategizing. In eCommerce, they supported complex revenue streams and provided valuable financial insights, leading to improved operational efficiency. In the Media sector, they adeptly managed project-based accounting, ensuring accurate budget tracking for documentary productions. Overall, sentiment across both industries is highly favorable, highlighting their reliability, attention to detail, and responsiveness.
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Media

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.8

Willing to Refer

5.0

NYC-based clients praise Quant Solutions for their expertise in production accounting and bookkeeping, supporting documentary filmmakers with budget management, expense coding, and financial analysis. Their reliable, detail-oriented team ensures timely delivery and strategic insights, making complex financial processes seamless for creative projects.
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Inside Sales Solutions

Not yet reviewed
Verified

$10,000+

Undisclosed

50 - 249

New York, NY

Services provided

75% Sales Outsourcing

10% Demand Generation Marketing

5% Account-Based Marketing +2 services

5% Event Marketing

5% Search Engine Optimization

Inside Sales Solutions is a Sales Outsourcing company. The St. Petersburg, Florida-based firm focuses on Sales Outsourcing and Demand Generation Marketing.
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New York, NY

21 W 39th St
New York, NY 10018
21 - 30

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Heisler Solutions LLC

Not yet reviewed
Verified

$1,000+

$150 - $199 / hr

10 - 49

New York, NY

Services provided

30% Business Consulting

20% Marketing Strategy

20% Sales Outsourcing +3 services

15% IT Strategy Consulting

10% AI Agents

5% ERP Consulting and SI

Heisler Solutions LLC, a Business Consulting company, specializes in Business Consulting and Marketing Strategy. The agency is based in New York, New York and Raleigh, North Carolina.
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Go Answer

4.3 16 reviews
Verified

Undisclosed

Undisclosed

1,000 - 9,999

Garden City, NY

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Go Answer is an answering service company offering inbound call handling, chat support, and customer service solutions. The reviews reflect a high satisfaction rate, with clients noting enhanced professionalism and reliability—over 80% of reviews highlight responsiveness and quality of service. Many clients report significant cost savings, with several indicating reduced expenses by up to 66%. Areas for improvement include expanded bilingual capabilities and training transparency.

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Reviews mention Timely
Clients consistently express satisfaction with Go Answer's timeliness and responsiveness. One client noted their promptness in project management, stating, 'they’ve been very responsive and timely with everything they’ve done.' Although there were minor issues with call transcripts, Go Answer remained transparent and quick to provide recordings upon request. Overall, the sentiment surrounding timeliness is highly positive, reinforcing their commitment to delivering quality service.

Call Center Service for Law Firm

5.0 Aug 23, 2021

The way that we initiated the project was via email, which then turned into a Zoom call, and that’s where we are now —they’ve been very responsive and timely with everything they’ve done. Sometimes, they don’t write down the full transcript after the call goes over the 10-minute mark. However, Go Answer is always transparent and prompt in providing us with the full recordings of the calls whenever we request them.
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Industry Experience

Go Answer has received positive feedback across various industries, including Legal, Financial Services, Healthcare, Hospitality, and Retail. Clients in the Legal sector appreciate their professionalism and ability to handle sensitive situations, while those in Financial Services highlight cost savings and responsive service. The Hospitality industry values their effective call handling, and Healthcare clients note the importance of reliable communication. Overall, Go Answer is recognized for its expertise, responsiveness, and ability to enhance customer interactions, making it a strong fit for service-oriented sectors.
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Education Legal Financial services Other Industry Hospitality & leisure Healthcare Real estate Business services Retail

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Average Project Cost Breakdown

Less than $10,000 (10) $50,000 to $199,999 (2) $1,000,000 to $9,999,999 (1) $10,000,000 + (1)

What Clients Have Said
Go Answer is noted for providing high-quality service that justifies its pricing, with clients indicating substantial value for money. One law firm reported an investment of around $5,000 leading to increased lead quality and client conversions, stating, "you get what you pay for". Another client highlighted a 66% cost reduction compared to previous services. Overall, clients appreciate the balance of cost and service quality, although some express a desire for more competitive pricing.
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Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)

This provider is fluent in 2 languages:

English

Spanish

This provider is available in 2 time zones:

Central Standard Time (CST)

Eastern Standard Time (EST)

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Mindracer Consulting

Not yet reviewed
Verified

$10,000+

$200 - $300 / hr

2 - 9

New York, NY

Services provided

40% Financial Consulting

40% Sales Outsourcing

10% Business Consulting +1 service

10% Marketing Strategy

Mindracer Consulting is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Financial Consulting and is based in New York, New York.
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Express Virtual Assistant

4.6 27 reviews

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

50% Back Office Outsourcing

50% Call Center Services

Express Virtual Assistant is a company specializing in providing virtual assistant services such as customer support, data entry, marketing support, and research assistance. Based on reviews, 100% of clients praise their professionalism, timely delivery, and ability to integrate smoothly into existing workflows. Approximately 90% of reviewers appreciate their value for cost and alignment with company values, though some suggest room for proactive strategic input to enhance impact.

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7 of 25 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 25 times in the past 6 months
In the past six months, clients have praised Express Virtual Assistant for their professionalism, timely delivery, and effective communication. Notably, a marketing manager highlighted their 'impressive ability to deliver accurate, well-structured research' that enhanced decision-making. Another client noted improved 'response times and customer satisfaction' due to their efficient handling of inquiries. Overall sentiment reflects high satisfaction, with suggestions for more proactive strategic input and enhanced reporting options to further maximize value.
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Industry Experience

Express Virtual Assistant has demonstrated strong expertise across various sectors, notably in Contracting, Automotive, Construction, Financial Services, and Education. Clients commend their professionalism, adaptability, and efficiency in managing administrative tasks and customer interactions. Positive feedback highlights their ability to enhance operational workflows, improve data accuracy, and maintain effective communication. Overall, they are well-suited for clients seeking reliable support within these industries, particularly those needing assistance with research, data management, and customer service.
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Home Services Hospitality & leisure Advertising & marketing Education Beauty Non-profit Automotive Business services Financial services Other industries Construction Contracting

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Average Project Cost Breakdown

$10,000 to $49,000 (12) $50,000 to $199,999 (9) Less than $10,000 (2)

What Clients Have Said
Clients consistently highlight Express Virtual Assistant's strong value for money, noting that their pricing fits within budgets while delivering high-quality services. For instance, one client emphasized 'good value for cost' as a key reason for their selection. Overall sentiment reflects satisfaction with the balance of affordability and service quality, with many reviews mentioning improved efficiency and reduced operational workloads, reinforcing the perception of excellent cost-effectiveness.
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Princeton, New Jersey (1) Poway, California (1) Bayside, California (1) Killarney, Florida (1)

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Outsource RCM

4.5 13 reviews

$1,000+

< $25 / hr

1,000 - 9,999

Princeton, NJ

Services provided

60% Back Office Outsourcing

15% Document Digitization & Management

10% Customer Service Outsourcing +2 services

10% Finance & Accounting Outsourcing (FAO)

5% Financial Consulting

Outsource RCM is a specialized provider of revenue cycle management and medical billing services. The company is highly praised for its accuracy and efficiency, with reviews showing a 100% positive sentiment. Clients consistently appreciate their timely delivery, clear communication, and structured approach, with 75% mentioning improvements in financial transparency and operational efficiency. Their alignment with client values and budget constraints is frequently noted.

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Reviews mention Transparent
Clients have highlighted Outsource RCM's commitment to transparency throughout their projects. One client noted the team maintained transparency and provided consistent reporting, which contributed to a smooth workflow. Additionally, their timely delivery and attention to detail were particularly impressive, leading to fewer errors and improved operational efficiency. Overall, the sentiment regarding transparency is highly positive, reflecting the company's dedication to clear communication and reliable service.

Back Office Outsourcing for Construction Company

4.5 Apr 10, 2026

The workflow was smooth and structured. The team maintained transparency and kept us updated with consistent reporting.
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3 of 11 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 11 times in the past 6 months
In the last six months, Outsource RCM has received positive feedback for their medical billing and revenue cycle management services. Clients noted improved accuracy, faster reimbursements, and effective communication. For instance, a construction company highlighted reduced errors and enhanced operational efficiency due to Outsource RCM's meticulous verification processes. Overall, clients praised their professionalism, timely delivery, and structured workflows, though some suggested a desire for more strategic insights and performance updates.
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Industry Experience

Outsource RCM has demonstrated expertise across diverse industries, notably eCommerce, Construction, Non-profit, Education, Financial Services, and Advertising & Marketing. Clients commend their accuracy, timely delivery, and structured project management, fostering improved operational efficiency and financial transparency. In the eCommerce sector, they enhanced financial tracking; in Construction, they optimized insurance verification processes; and in Education, they expedited billing accuracy. Overall, feedback indicates a positive sentiment, positioning Outsource RCM as a reliable partner in operational and financial management across various sectors.
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Contracting Business services Education Financial services Non-profit Construction eCommerce Advertising & marketing

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Bay City, Texas (1) Highland City, Florida (1) Lake Geneva, Florida (1)

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Backoffice Pro

4.9 15 reviews

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

100% Back Office Outsourcing

Backoffice Pro is a comprehensive business process outsourcing company that provides administrative, HR, and data management services. Their reviews reflect a 100% satisfaction rate, highlighting their efficiency, professionalism, and ability to integrate seamlessly with client operations. Impressively, 90% of reviews mention their high-quality communication and accuracy, leading to improved client productivity and satisfaction.

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Reviews mention Unique expertise
Clients commend Backoffice Pro for their unique expertise, particularly in technical and industry-specific knowledge. For instance, one client highlighted their impressive technical skills in CAD drafting, which significantly improved project planning efficiency. Another client praised their industry-specific expertise, achieving up to 98% accuracy in policy entries. Overall, the sentiment is highly positive, with clients emphasizing the company's ability to quickly understand and address project requirements, contributing to smoother operations and enhanced service quality.

Back Office Outsourcing for Insurance Company

4.5 Jan 21, 2026

I'm impressed with their industry-specific expertise, high accuracy, quick turnaround times, and proactive communication.
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CAD Drafting for Construction Firm

5.0 Mar 15, 2026

We were impressed by their technical expertise and ability to quickly understand project requirements.
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9 of 12 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 12 times in the past 6 months
In recent reviews, Backoffice Pro has garnered overwhelmingly positive feedback for their exceptional project management and ability to integrate seamlessly with clients' operations. Clients praised their responsiveness, accuracy, and efficiency, particularly noting significant improvements in productivity and turnaround times. For instance, one client reported a 30% reduction in turnaround time and a 95% accuracy rate in data entry, while another highlighted their 'high-quality choice of candidates' during the hiring process. Overall, clients express high satisfaction and recommend Backoffice Pro for their professionalism and value.
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Industry Experience

Backoffice Pro has demonstrated expertise across multiple industries, including Arts & Entertainment, Advertising & Marketing, Contracting, and Insurance. Clients commend their professionalism, responsiveness, and high-quality talent pool. In the Arts sector, they effectively scaled hiring for a gymnastics center; in Advertising, they enhanced campaign management for IT firms. In Contracting, they improved engineering support for construction projects. The Insurance sector benefited from streamlined back-office operations, with measurable gains in accuracy and efficiency. Overall, Backoffice Pro is well-suited for clients seeking reliable support in business services, operational scaling, and project management.
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Automotive Insurance Business services Contracting Advertising & marketing Other industries Arts, entertainment & music

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United States (5) Poland (4) Canada (1) Colombia (1)

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Insurance BackOffice Pro

Not yet reviewed

$25,000+

< $25 / hr

10,000+

Princeton, NJ

Services provided

25% Accounting

25% Back Office Outsourcing

25% Customer Service Outsourcing +1 service

25% Insurance Services & Brokers

Back Office Outsourcing company Insurance BackOffice Pro offers Back Office Outsourcing and Accounting. They are located in Princeton, New Jersey.
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MD Revenue Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Princeton, NJ

Services provided

50% Back Office Outsourcing

50% Customer Service Outsourcing

MD Revenue Group is a midsize Back Office Outsourcing and Customer Service Outsourcing company. Established in 2011, the team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Nexus Solutions

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Eddington, PA

Services provided

40% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Based in Eddington, Pennsylvania and Cairo, Egypt, Nexus Solutions is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Call Center Services.
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VirtualCare Assistants

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Hamilton Township, NJ

Services provided

45% Call Center Services

25% Customer Service Outsourcing

10% Back Office Outsourcing +3 services

10% Transcription

5% Document Digitization & Management

5% Talent Representation

Answering service company VirtualCare Assistants is based in Sheridan, Wyoming and Hamilton Township, New Jersey. They provide Call Center Services and Customer Service Outsourcing.
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Hamilton Township, NJ

2333 Whitehorse Mercerville Road
Hamilton Township, NJ 08619
2 - 5

(831) 251-5556

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BGS

4.0 2 reviews

$1,000+

< $25 / hr

2 - 9

Princeton, NJ

Services provided

60% Back Office Outsourcing

20% Staffing

10% Application Management & Support +1 service

10% Application Testing

BGS is a comprehensive back-office service provider specializing in legal process outsourcing, document management, and administrative support. Their services are praised for quality, teamwork, and efficiency, with 100% of reviewers highlighting positive outcomes such as significant time and cost savings. Areas for improvement include faster response times and implementing new solutions.

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Reviews mention Adaptable
The feedback regarding BGS highlights their adaptability as a significant strength, with clients noting their 'rapid adaptability with the working group' and 'great communication' as key benefits. One client emphasized their 'safe, efficient, fast understanding of the information,' though they suggested improvements in implementing new solutions to enhance fluidity. Overall, the sentiment reflects a positive view of BGS's ability to adjust to client needs effectively.

Administrative and Legal Services for Manufacturing Company

4.5 Nov 2, 2017

They have great communication with the work team, adaptability, and rapid handling of information. A con is sometimes it may take some time to get some fluidity at the work. Their strengths are quality, fast performance, rapid adaptability with the working group, and a great analysis of the information.
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Industry Experience

BGS demonstrates strong capabilities in the Advertising & Marketing and Manufacturing industries. Clients appreciate their teamwork, quality of work, and effective communication, which significantly reduce administrative burdens and save costs. In Manufacturing, they excel in legal process outsourcing and document management, while in Advertising, they provide valuable insights into hiring trends. Overall, sentiment is positive, indicating that BGS is well-suited for clients seeking efficient back office solutions in these sectors.
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Advertising & marketing Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients have reported that BGS offers competitive pricing and significant savings, with one client noting a monthly saving of $3,909 and another $40,000. They appreciate the value provided, stating that BGS's quality of work is superior and more affordable compared to other vendors. Billing structures are flexible, either through packages or hourly rates, which clients find reasonable. Overall sentiment reflects a strong perception of value for money despite minor communication delays.
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Review Rating from Clients

3.5/5.0

Quality

4.5

Schedule

4.0

Cost

4.5

Willing to Refer

4.5

In New York City, BGS is recognized for delivering cost-effective back office services that streamline paperwork and support staff. Clients appreciate their quality work, teamwork, and long-term partnership since 2014, though some suggest quicker responses to issues could improve service.
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AthenaHealth

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Princeton, NJ

Services provided

56% Back Office Outsourcing

44% Customer Service Outsourcing

AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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Princeton, NJ

502 Carnegie Center, Suite 301,
Princeton, NJ 08540
50 - 75

609.583.1400

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GEP

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Princeton, NJ

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company GEP is in Clark, New Jersey and Princeton, New Jersey. Their services include Back Office Outsourcing.
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Princeton, NJ

214 Carnegie Center Drive,
Princeton, NJ 08540
251 - 300

1.732.382.6565

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Golden Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Levittown, PA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Golden Locksmith Services is a Back Office Outsourcing company. Their small team is in Levittown, Pennsylvania. Their services include Back Office Outsourcing and Business Consulting.
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Health Square, Inc

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Plainsboro Township, NJ

Services provided

50% Back Office Outsourcing

50% Building Security Services

Health Square, Inc is a Back Office Outsourcing and Building Security Services company. Established in 2014, their team provides Back Office Outsourcing and Building Security Services.
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CareCloud

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

Franklin Township, NJ

Services provided

100% Back Office Outsourcing

CareCloud, a Back Office Outsourcing company, was established in 1999. The large team specializes in Back Office Outsourcing.
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Prime Well Med Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bensalem, PA

Services provided

80% Back Office Outsourcing

20% Accounting

Prime Well Med Solutions LLC is a Back Office Outsourcing company established in 2024. Their services include Back Office Outsourcing and Accounting.
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QWay Healthcare

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

East Windsor, NJ

Services provided

60% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +2 services

10% Document Digitization & Management

10% Transcription

QWay Healthcare is a Back Office Outsourcing company. Their team is located in East Windsor, New Jersey. The company offers Back Office Outsourcing and Call Center Services.
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LawyerLine™

4.9 7 reviews

Undisclosed

< $25 / hr

250 - 999

Bernards, NJ

Services provided

75% Call Center Services

5% AI Development

5% Back Office Outsourcing +3 services

5% Customer Service Outsourcing

5% Sales Outsourcing

5% Search Engine Optimization

LawyerLine™ is a phone answering and receptionist service provider specializing in supporting law firms. The reviews highlight their exceptional communication, fast response times, and ability to handle high volumes of calls efficiently. Approximately 100% of reviewers express satisfaction, praising the company's value for money and tailored services. A recurring theme is LawyerLine’s strong focus on customer service and adaptability.

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Reviews mention Helpful
Clients have expressed high satisfaction with LawyerLine™, highlighting their 24/7 receptionist service as a significant asset for improving customer engagement and securing new clients. One client noted, "They are always friendly and helpful," while another emphasized the seamless integration into their operations. Despite a few early message conveyance issues, overall feedback reflects a positive sentiment, with clients appreciating the responsiveness and effectiveness of the service in enhancing their competitive edge.

Ongoing Call Center Services for Law Firm

5.0 Oct 6, 2021

We have been able to secure more clients in a more timely manner without having to hire someone in house. This is huge for us as our physical office space is small. Having someone available to field calls 24/7 puts us ahead of our competitors as we are more available to the potential clients. How quickly they were able to take over our call volume and seamlessly integrate themselves into our daily business activities. The customer service is always happy and quick to help. We had a few instances with messages not being properly conveyed, but that was very early on and was quickly addressed.
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Industry Experience

LawyerLine™ has received positive feedback predominantly from the legal industry, specifically family law, estate planning, criminal law, and real estate. Clients commend their responsive communication, efficient call handling, and tailored services that cater specifically to legal practitioners. The overall sentiment is highly favorable, highlighting the provider's strengths in client acquisition and operational efficiency. Suitable clients are those seeking to enhance customer service and manage call volumes without hiring in-house staff.
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Legal

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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (2)

What Clients Have Said
LawyerLine™ has received positive feedback regarding its cost-effectiveness and value for money. Clients have noted that the pricing fits their budgets and provides excellent service quality. One client emphasized the impressive value for money, stating LawyerLine is 'incredibly accommodating' and tailored their services effectively. Another client highlighted that LawyerLine's competitive pricing was a significant factor in their decision to switch from a more expensive provider. Overall, the sentiment is that LawyerLine delivers substantial value relative to its cost.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

In Springfield, NJ, LawyerLine™ excels in legal call answering, intake, and call management, offering cost-effective, adaptable solutions for solo practitioners. Clients appreciate their promptness, detailed reporting, and personalized approach, making them a trusted partner for busy law firms.
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KG Invicta Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Newtown, PA

Services provided

20% Accounting

20% Call Center Services

20% Commercial Financing +2 services

20% Executive Search

20% Staffing

Midsize answering service KG Invicta Services, is located in Coimbatore, India and Bengaluru, India. The team focuses on Call Center Services and Commercial Financing.
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Newtown, PA

12 Penns Trail
Newtown, PA 18940
50 - 75

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Atlantic Tomorrow's Office

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Hamilton Township, NJ

Services provided

40% Cybersecurity

40% IT Managed Services

15% Document Digitization & Management +1 service

5% Unified Communications Consulting & SI

Midsize Cybersecurity company Atlantic Tomorrow's Office, is headquartered in New York, New York and Tarrytown, New York. Their services include Cybersecurity and IT managed services.
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Hamilton Township, NJ

2445 Kuser Road
Hamilton Township, NJ 08690
41 - 49

866-785-8475

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Pinnacle Data Services Pvt. Ltd.

2.5 1 review

Undisclosed

Undisclosed

2 - 9

Cranbury, NJ

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Mobile App Development

Pinnacle Data Services Pvt. Ltd. specializes in providing qualified customer service staff for various sectors, including healthcare for provincial governments. The reviews indicate mixed experiences, with some positive outcomes over the years, although recent engagements have been less satisfactory. Despite this, the company is noted for its ability to facilitate goal achievement.

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Superhuman Prospecting

5.0 46 reviews

$1,000+

$25 - $49 / hr

10 - 49

Norristown, PA

Services provided

50% Call Center Services

50% Sales Outsourcing

Superhuman Prospecting is a lead generation and cold calling company known for effective outbound marketing strategies. They have received predominantly positive feedback, with over 90% of reviewers highlighting their professionalism, adaptability, and responsive project management. Multiple clients have praised their ability to increase appointments and leads, with some seeing a 25% increase in meetings.

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8 of 8 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 8 times in the past 6 months
Recent reviews for Superhuman Prospecting indicate a consistently positive sentiment, with clients praising their professionalism and effectiveness in lead generation. Notable feedback includes securing over 50 leads from 3,600 calls, and generating multiple warm leads and appointments across various campaigns. Clients highlighted the team's responsiveness and adaptability, particularly commending account manager Merry for her support. Overall, reviewers expressed satisfaction with the results and transparency provided through real-time analytics, with no significant areas for improvement noted.
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Industry Experience

Superhuman Prospecting has demonstrated strong expertise in various industries, notably in Advertising & Marketing, Construction, Financial Services, and Education. Clients have praised their efficiency in lead generation, professionalism in communication, and adaptability in executing tailored outreach strategies. Overall sentiment is highly positive, with reported successes in setting appointments and generating quality leads. This provider is particularly well-suited for businesses seeking robust cold calling and appointment-setting services across these industries.
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Pharmaceuticals Software Construction Healthcare IT Services Beauty & Cosmetics Sports Media Food & Beverages Retail Energy & natural resources Real estate Consumer Products Business services Cleaners Education Other Industry Transportation Advertising & marketing Financial services Manufacturing

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

4.9

Willing to Refer

5.0

Pennsylvania clients commend Superhuman Prospecting for their skill in B2B prospecting, data-driven lead qualification, and campaign support. They deliver quality leads and foster clear communication, with a focus on understanding complex pitches and maintaining flexibility, ensuring successful client engagement and measurable outcomes.
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Outsourcing Business Solutions

5.0 5 reviews

$1,000+

< $25 / hr

50 - 249

Philadelphia, PA

Services provided

50% Accounting

25% Back Office Outsourcing

25% Call Center Services

Outsourcing Business Solutions is a professional accounting services firm specializing in bookkeeping, reconciliation, and back-office support. With a 100% positive feedback rate, clients praise their efficiency, reliability, and strong project management. The company is noted for its transparency, timely delivery, and effective communication, making it a valuable partner for businesses seeking cost-effective and high-quality accounting solutions.

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Reviews mention Hard working
Clients consistently commend Outsourcing Business Solutions for their diligent work ethic. One client noted their team’s efficiency and productivity, stating, 'they complete their work on time and even deliver prior to the deadlines.' Another highlighted their hardworking nature, suggesting they should take more time off. Overall, the sentiment reflects a strong appreciation for their commitment and dedication to delivering quality services.

Staff Aug & Accounting Services for Accounts Receivable Co

5.0 May 24, 2023

They complete their work on time and even deliver prior to the deadlines. Outsourcing Business Solutions has a very structured approach; I like the way they work. No, they’re very hardworking; they should take more time off.
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Industry Experience

Outsourcing Business Solutions has garnered positive feedback across various industries, including Financial Services, IT Services, Legal, and Business Services. Clients praised their expertise in accounting and bookkeeping, highlighting their efficiency, effective communication, and timely delivery. In the Financial Services sector, they excelled in QuickBooks management, while in IT Services, they streamlined accounting processes. Overall, clients appreciate their structured approach and valuable insights, making them a strong partner for businesses seeking reliable outsourcing solutions.
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Financial services Other Industry Business services Legal IT Services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Outsourcing Business Solutions for their cost-effectiveness and high value for money. One client noted spending under $20,000 while achieving significant efficiency gains, stating the team was 'efficient and productive.' Another client highlighted their pricing as fitting within budget and providing 'good value for cost.' Overall, feedback reflects satisfaction with pricing relative to the quality of service, with many expressing a desire for long-term partnerships.
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India (3) United States (2)

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SEBPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Evesham, NJ

Services provided

50% Back Office Outsourcing

10% Advertising

10% Graphic Design +3 services

10% Media Planning & Buying

10% Other Digital Marketing

10% Web Design

SEBPO, a large Back Office Outsourcing company, is based in Evesham, New Jersey and Dhaka, Bangladesh. The team specializes in Back Office Outsourcing and Advertising.
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Exelegent

5.0 1 review

$1,000+

$50 - $99 / hr

50 - 249

Freehold, NJ

Services provided

25% Cloud Consulting & SI

25% IT Managed Services

20% Cybersecurity +3 services

10% BI & Big Data Consulting & SI

10% Back Office Outsourcing

10% IT Staff Augmentation

Exelegent is a multifaceted IT and medical billing company known for its expertise in automating routine tasks and ensuring patient information security. Notably, 100% of reviewers highlight their effective workflow and significant cost savings, with one client reporting a 15% expense reduction and a 10% revenue increase. The firm is highly recommended for its outstanding services and industry compliance.

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Industry Experience

Exelegent has demonstrated expertise primarily in the Nonprofit and Healthcare sectors, with a focus on medical practices. Clients commend their strengths in IT, billing, security, and patient information compliance, leading to notable reductions in expenses and increases in revenue. Overall sentiment reflects high satisfaction, particularly regarding their automation capabilities and effective collaboration, indicating they are well-suited for organizations seeking to enhance operational efficiency in these industries.
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Select Industry to see insights

Nonprofit

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Average Project Cost Breakdown

$200,000 to $999,999 (1)

What Clients Have Said
Exelegent is perceived as offering strong value for money, with one client noting a 15% reduction in expenses and a 10% increase in revenue after utilizing their services. The client highlighted the company's effective handling of back-office tasks and impressive medical billing capabilities. Overall, the sentiment is positive, with no areas for improvement mentioned, indicating satisfaction with the cost-effectiveness and quality of service provided.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Exelegent, based in Toms River, specializes in healthcare IT, billing, and security, delivering automation and compliance solutions. Their work has resulted in reduced costs and increased revenue for medical practices. Reviewers highlight their outstanding credentialing and automation capabilities, emphasizing their professionalism.
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MSA Outsourcing Solutions LLC

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Jackson Township, NJ

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +4 services

10% Sales Outsourcing

5% Accounting

5% Corporate Training & Coaching

5% Transcription

Headquartered in Jackson Township, New Jersey, MSA Outsourcing Solutions LLC is a call center. Their services include Call Center Services and Back Office Outsourcing.
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Enfinity Medical Billing

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

East Brunswick, NJ

Services provided

50% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services

Enfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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eClerx

Not yet reviewed

$5,000+

Undisclosed

10,000+

Philadelphia, PA

Services provided

35% Custom Software Development

25% Back Office Outsourcing

20% Call Center Services +2 services

15% Generative AI

5% Robotics Process Automation

EClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
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Philadelphia, PA

1880 John F Kennedy Boulevard
Philadelphia, PA 19103
1001 - 2000

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Newtown Answering Service

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Morrisville, PA

Services provided

100% Call Center Services

Newtown Answering Service is an answering service company. In Morrisville, Pennsylvania, the team offers Call Center Services.
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Keystone Answering Service

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Newtown, PA

Services provided

100% Call Center Services

Keystone Answering Service is a small Newtown, Pennsylvania-based call center. The team offers Call Center Services.
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QWay Healthcare

Not yet reviewed

$5,000+

< $25 / hr

1,000 - 9,999

East Windsor, NJ

Services provided

45% Customer Service Outsourcing

35% Back Office Outsourcing

20% Business Consulting

QWay Healthcare, a large Customer Service Outsourcing company, is headquartered in East Windsor, New Jersey. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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AMBSI Inc.

5.0 2 reviews

$1,000+

< $25 / hr

10 - 49

Sayreville, NJ

Services provided

80% Back Office Outsourcing

20% Customer Service Outsourcing

AMBSI Inc. is a specialized revenue management company offering comprehensive solutions for navigating complex payor processes in the healthcare sector. Clients consistently praise their ability to streamline billing and invoicing, with 100% of reviews highlighting their effectiveness in reducing claims liability and identifying errors.

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Industry Experience

AMBSI Inc. has demonstrated notable expertise in the healthcare industry, specifically in revenue cycle management. Clients highlight their proficiency in navigating complex payor processes, which enhances cash collections and reduces billing errors. The firm’s impact is marked by improved net revenue and efficiency. Overall sentiment in healthcare is positive, indicating AMBSI's capability as a reliable partner for medical groups seeking to optimize financial performance.
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Healthcare

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Average Project Cost Breakdown

$50,000 to $199,999 (1)

What Clients Have Said
Clients have noted that AMBSI Inc. provides significant value for their services, particularly in enhancing revenue cycle management and reducing claims liability. One client highlighted their ability to navigate complex payer processes effectively, contributing to improved financial performance. However, specific feedback on the company's billing or cost structure was not provided, indicating a potential area for clearer communication regarding pricing.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Old Bridge-based healthcare providers commend AMBSI Inc. for their comprehensive revenue cycle services, from claim submission to follow-up. They excel in error correction and revenue enhancement, offering a simple, effective interface. The team’s consistent support and industry knowledge stand out to local clients.
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PRWTech

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Philadelphia, PA

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

PRWTech is a call center in Philadelphia, Pennsylvania and Washington, District of Columbia. The team provides Call Center Services and Back Office Outsourcing.
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TenneX Legal

Not yet reviewed

$5,000+

$150 - $199 / hr

10 - 49

Princeton, NJ

Services provided

25% Pay Per Click

20% Demand Generation Marketing

15% Advertising +3 services

15% CRM Consulting and SI

15% Call Center Services

10% Marketing Strategy

TenneX Legal is a pay per click company. Based in Princeton, New Jersey, their small team provides Pay Per Click and Demand Generation Marketing. The agency was established in 2021.
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AnswerFront

5.0 6 reviews

$1,000+

$25 - $49 / hr

10 - 49

Philadelphia, PA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

AnswerFront is a customer service and support solutions provider that specializes in enhancing client communication and operational efficiency. The overall feedback reveals significant improvements in client satisfaction, lead conversion rates, and operational productivity, with measurable outcomes such as a 20-25% increase in customer satisfaction scores and a 15-25% improvement in lead conversion rates. Reviewers consistently highlight AnswerFront's commitment to quality and exceptional project management.

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Reviews mention Exceptional results
Clients have praised AnswerFront for delivering exceptional results, noting a 45% increase in successful remote staff placements and a 30% growth in recurring revenue within the first year. Their project management was described as outstanding, consistently meeting deadlines and maintaining high standards. One client highlighted their commitment to quality and attention to detail, which significantly improved client satisfaction scores by 25% and reduced time-to-hire by 40%. Overall, feedback reflects a strong sentiment of satisfaction and effectiveness.

Outsourced Staffing Services for Outsourcing Company

5.0 Jul 30, 2024

Answerfront.com was exceptional in managing the project timeline. They delivered every aspect of the virtual receptionist and support system on schedule. The commitment to quality was evident throughout the project. AnswerFront maintained high standards in every task, from initial screenings to ongoing support.
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Industry Experience

AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.
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Advertising & marketing Human Resources Business services Home Services

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.
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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

AnswerFront, based in Philadelphia, PA, excels in customer support, CRM implementation, and sales process automation for local clients. Reviewers highlight their ability to improve operational efficiency, customer satisfaction, and lead conversion through tailored, timely solutions for diverse business needs.
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Tuwa Solutions

Not yet reviewed

$10,000+

$50 - $99 / hr

10 - 49

West Windsor Township, NJ

Services provided

10% Cybersecurity

10% IT Managed Services

10% IT Staff Augmentation +14 services

5% Application Testing

5% BI & Big Data Consulting & SI

5% Back Office Outsourcing

5% Blockchain

5% Call Center Services

5% Cloud Consulting & SI

5% Custom Software Development

5% Enterprise App Modernization

5% IT Strategy Consulting

5% Mobile App Development

5% UX/UI Design

5% Unified Communications Consulting & SI

5% Web Design

5% Web Development

Tuwa Solutions is a West Windsor Township, New Jersey-based Cybersecurity company. They specialize in Cybersecurity and IT managed services and were launched in 2017.
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AllianceOne

4.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Plymouth Meeting, PA

Services provided

50% Back Office Outsourcing

50% Call Center Services

AllianceOne offers tax collection services and is recognized for helping businesses achieve financial growth through effective revenue collection. The reviews highlight a significant increase in earnings, with clients commending AllianceOne for its swift service and strategic value for money. The company's high ratings, geographical convenience, and competitive pricing are noted as compelling factors for partnership.

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