Top BPO Companies in Trenton
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$1,000+< $25 / hr1,000 - 9,999Serves Trenton, United StatesServices provided
See all 44 projectsUnity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments.
$1,000+< $25 / hr1,000 - 9,999Serves Trenton, United StatesServices provided
See all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
$1,000+Undisclosed250 - 999Serves Trenton, United StatesServices provided
See all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
$100,000+Undisclosed10,000+Serves Trenton, United StatesServices provided
See all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
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$1,000+< $25 / hr250 - 999Princeton, NJ
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See all 35 projectsExpertCallers is a professional call center service provider specializing in inbound and outbound customer communication, lead qualification, and appointment scheduling. The company has received overwhelmingly positive feedback for its professionalism, responsiveness, and ability to integrate seamlessly with clients' operations, with more than 90% of reviews highlighting these aspects. Clients consistently report improved customer response times and increased lead conversion rates after partnering with ExpertCallers.
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$5,000+Undisclosed50 - 249Haddonfield, NJ
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See all 66 projectsSalesRoads is a sales development company specializing in lead generation and appointment setting services. Feedback from their clients is overwhelmingly positive, with over 80% of reviews highlighting their responsiveness and project management capabilities. Many clients (around 70%) commend their ability to adapt and incorporate feedback, showcasing their commitment to client success. Overall, SalesRoads is recognized for their effective communication, strategic approach, and ability to exceed client expectations in sales engagement metrics.
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UndisclosedUndisclosed10 - 49King of Prussia, PA
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See all 50 projectsSpecialty Answering Service is a call handling and customer service provider offering services such as call answering, lead gathering, and after-hours support. The company is praised for its responsive customer service, with about 88% of reviews highlighting their ability to deliver services efficiently and on time. Although there are occasional concerns about communication skills, the overall feedback indicates that they offer significant value for cost and reliable service.
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$1,000+Undisclosed50 - 249Philadelphia, PA
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See all 72 projectsTop Virtual Assistant is a company specializing in virtual administrative support, offering services such as call handling, scheduling, and customer communication management. Their clients, including businesses in towing, renovation, and nonprofits, consistently praise their professionalism, reliability, and efficiency. Approximately 100% of reviews highlight improved operational efficiency and communication, while a minor percentage suggest more frequent updates as a potential area for improvement.
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$1,000+Undisclosed250 - 999Brooklyn, NY
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See all 68 projectsTop Customer Service is a customer support agency renowned for its excellent call handling and content writing services. Across the reviews provided, 88% of clients emphasize their professionalism and ability to improve communication efficiency. Clients report smoother workflows, increased client satisfaction, and enhanced brand representation. Despite minimal suggestions for proactive content strategy, their high-quality service remains consistently praised.
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
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See all 87 projectsSupportYourApp is a comprehensive customer support and outsourcing company providing a range of services including technical support, HR recruitment, and eCommerce assistance. The company receives overwhelmingly positive feedback, with approximately 89% of reviews highlighting their reliable service, flexibility, and strong communication. However, around 11% of reviews indicate areas for improvement, emphasizing the need for better ownership and proactiveness in specific cases.
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$1,000+Undisclosed1,000 - 9,999New York, NY
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See all 54 projectsAppointment Setter Online is a lead generation company specializing in outbound and inbound appointment setting, lead qualification, and follow-up communication to enhance client acquisition and project conversion rates. Reviews indicate a high level of client satisfaction, with approximately 100% of reviewers noting improved lead quality and conversion rates. Clients frequently highlight the company's professionalism, consistent communication, and effective project management.
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$1,000+$200 - $300 / hr50 - 249Newark, DE
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See all 83 projectsA-SALES AB is a sales development company specializing in generating qualified sales appointments and pipelines for businesses across various industries. They have received consistently high ratings, with 100% of reviews highlighting their strategic thinking, responsiveness, and tailored outreach approaches. Clients particularly appreciate their ability to understand complex value propositions, resulting in credible and effective sales conversations.
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$1,000+< $25 / hr50 - 249New York City, NY
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See all 77 projectsTask Virtual is a versatile outsourcing service provider offering comprehensive solutions in sales, SEO, back-office operations, and customer support. They are praised for their adaptability and value for cost, with approximately 85% of reviews highlighting their ability to seamlessly integrate into existing workflows and improve operational efficiency. Consistent positive feedback notes their proactive communication and tailored service delivery, though some suggest minor enhancements in initial onboarding processes.
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
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See all 38 projectsThe Hour - Back Office and Virtual Assistant Services is a versatile company specializing in administrative support, accounting, customer service, and operational assistance. Reviews highlight their reliability, professionalism, and efficiency, with a 100% positive feedback rate emphasizing consistent on-time delivery and improved workflow management. Approximately 85% of reviews commend their responsiveness and ability to integrate seamlessly into existing teams.
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UndisclosedUndisclosed10,000+Woodbridge Township, NJ
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Established in 1990, Hexaware Technologies is a large Woodbridge Township, New Jersey-based IT managed services company. Their team specializes in IT managed services and Artificial Intelligence.
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$10,000+Undisclosed250 - 999New York, NY
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See all 12 projectsExeco is a digital marketing agency specializing in SEO, content creation, social media management, and email campaigns. The company receives overwhelmingly positive feedback for its operational excellence, with 100% of reviews highlighting its timely delivery and high-quality work. Clients commend Execo's strategic approach and personable team, indicating a strong alignment with clients' internal teams and exceeding expectations.
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$5,000+< $25 / hr1,000 - 9,999New York, NY
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See all 3 projectsHoratio is a customer support outsourcing company that provides comprehensive end-to-end support services, including email, phone, and chat. Reviews highlight their exceptional project management, adaptability, and ability to deliver on time. With a track record of significantly improving client metrics, such as customer satisfaction scores and response times, Horatio is praised for their holistic support approach, with approximately 90% of feedback being positive.
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$5,000+< $25 / hr250 - 999New York, NY
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See all 45 projectsRiseup Labs is a versatile technology company excelling in custom software and mobile app development, UI/UX design, and backend solutions. Over 90% of reviews highlight their exceptional project management, adaptability, and communication skills. Clients commend their ability to understand business needs and deliver tailored, efficient solutions on time, with some noting room for improvement in cost estimation and documentation.
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Undisclosed$50 - $99 / hr2 - 9New York, NY
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See all 2 projectsQuant Solutions is a financial services company specializing in accounting and bookkeeping, particularly adept at managing the unique financial needs of project-based companies and those in the arts and nonprofit sectors. Reviews highlight their impressive attention to detail, reliability, and flexibility, with 100% of clients noting the positive impact on their operations. The company maintains a reputation for delivering on time and providing essential strategic financial guidance.
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$10,000+Undisclosed50 - 249New York, NY
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See all 1 projectsInside Sales Solutions helps B2B technology companies drive revenue faster with low-risk sales development services delivered by tech-sales experts.
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
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See all 16 projectsGo Answer is a business process outsourcing company specializing in answering services and customer support across various communication channels. Reviews indicate a high level of professionalism and reliability, with 100% of reviewers praising their responsiveness and ability to handle large call volumes effectively. Clients report significant cost savings and improved customer engagement, although some suggest enhancements in bilingual support and training transparency.
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$10,000+$200 - $300 / hr2 - 9New York, NY
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Mindracer Consulting is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Financial Consulting and is based in New York, New York.
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$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
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See all 26 projectsOutsource RCM is a medical billing and revenue cycle management company specializing in optimizing financial processes and reducing administrative burdens. Across their reviews, 100% of clients praise their expertise, structured workflows, and the ability to enhance efficiency and accuracy. The consistent feedback highlights their professionalism, responsiveness, and strategic approach to improving billing operations, with no significant areas for improvement noted.
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$1,000+< $25 / hr250 - 999Princeton, NJ
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See all 28 projectsExpress Virtual Assistant is a company specializing in providing virtual administrative support, customer communication management, and research assistance. Across their reviews, clients appreciate their professionalism, reliability, and ability to integrate seamlessly into existing workflows, with 100% of reviews highlighting their communication and timely task delivery. Additionally, 78% of reviewers commend their ability to adapt and require minimal supervision.
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$1,000+< $25 / hr250 - 999Princeton, NJ
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See all 20 projectsBackoffice Pro is a company specializing in providing comprehensive back-office and administrative support services. Across their reviews, the company is praised for its professionalism, flexibility, and efficiency, with 100% positive feedback on their ability to enhance operational workflows and reduce administrative burdens. Notably, 70% of reviewers commend their cost-effective solutions and cultural fit, highlighting their consistent quality and timely delivery of tasks.
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$25,000+< $25 / hr10,000+Princeton, NJ
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Back Office Outsourcing company Insurance BackOffice Pro offers Back Office Outsourcing and Accounting. They are located in Princeton, New Jersey.
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$1,000+< $25 / hr50 - 249Princeton, NJ
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MD Revenue Group is a midsize Back Office Outsourcing and Customer Service Outsourcing company. Established in 2011, the team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Eddington, PA
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Based in Eddington, Pennsylvania and Cairo, Egypt, Nexus Solutions is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9Princeton, NJ
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See all 2 projectsBGS is a comprehensive back-office service provider specializing in legal process outsourcing, document management, and administrative support. Their services are praised for quality, teamwork, and efficiency, with 100% of reviewers highlighting positive outcomes such as significant time and cost savings. Areas for improvement include faster response times and implementing new solutions.
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$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
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AthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
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Back Office Outsourcing company GEP is in Clark, New Jersey and Princeton, New Jersey. Their services include Back Office Outsourcing.
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$1,000+< $25 / hr250 - 999Doylestown, PA
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See all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat, call center augmentation, and virtual agent solutions. Their reviews highlight their exceptional communication and customized service, with 100% positive feedback on responsiveness and meeting client needs. Reviewers consistently mention HelpSquad's alignment with company values and budgetary constraints, underscoring their strong value proposition and ability to deliver timely and effective solutions.
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UndisclosedUndisclosed10 - 49Levittown, PA
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Golden Locksmith Services is a Back Office Outsourcing company. Their small team is in Levittown, Pennsylvania. Their services include Back Office Outsourcing and Business Consulting.
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$1,000+< $25 / hr50 - 249Plainsboro Township, NJ
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Health Square, Inc is a Back Office Outsourcing and Building Security Services company. Established in 2014, their team provides Back Office Outsourcing and Building Security Services.
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$5,000+< $25 / hr1,000 - 9,999Franklin Township, NJ
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CareCloud, a Back Office Outsourcing company, was established in 1999. The large team specializes in Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Bensalem, PA
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Prime Well Med Solutions LLC is a Back Office Outsourcing company established in 2024. Their services include Back Office Outsourcing and Accounting.
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UndisclosedUndisclosed250 - 999East Windsor, NJ
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QWay Healthcare is a Back Office Outsourcing company. Their team is located in East Windsor, New Jersey. The company offers Back Office Outsourcing and Call Center Services.
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Undisclosed< $25 / hr250 - 999Bernards, NJ
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See all 7 projectsLawyerLine™ serves as an answering service provider, primarily catering to law firms by managing call schedules and client intakes. Across the reviews, 100% of clients emphasize their exceptional communication and timely service delivery, with frequent mentions of responsiveness and value for money. Clients uniformly appreciate LawyerLine's ability to adapt to their specific needs, contributing significantly to business growth.
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UndisclosedUndisclosed250 - 999Newtown, PA
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Midsize answering service KG Invicta Services, is located in Coimbatore, India and Bengaluru, India. The team focuses on Call Center Services and Commercial Financing.
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UndisclosedUndisclosed250 - 999Hamilton Township, NJ
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Midsize Cybersecurity company Atlantic Tomorrow's Office, is headquartered in New York, New York and Tarrytown, New York. Their services include Cybersecurity and IT managed services.
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UndisclosedUndisclosed2 - 9Cranbury, NJ
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See all 1 projectsPinnacle Data Services Pvt. Ltd. specializes in providing qualified customer service staff for various sectors, including healthcare for provincial governments. The reviews indicate mixed experiences, with some positive outcomes over the years, although recent engagements have been less satisfactory. Despite this, the company is noted for its ability to facilitate goal achievement.
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$1,000+$25 - $49 / hr10 - 49Norristown, PA
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See all 46 projectsSuperhuman Prospecting is a lead generation and appointment-setting company specializing in outbound cold calling. Across reviews, clients highlight their professionalism, adaptability, and commitment to understanding client needs. Notably, Superhuman Prospecting has consistently delivered results, with significant increases in appointments and leads. Approximately 80% of reviewers commend their responsiveness and project management skills, often praising Merry for exceptional support and execution.
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$1,000+< $25 / hr50 - 249Philadelphia, PA
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See all 5 projectsOutsourcing Business Solutions is a versatile accounting services provider, specializing in bookkeeping, financial analysis, and back-office support. Overall, 100% of their reviews highlight their efficiency, reliability, and effective communication. Clients consistently note their commitment to deadlines and the value they offer, with 80% mentioning impressive project management and timely delivery. They are widely regarded as a dependable partner for ongoing collaborations.
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UndisclosedUndisclosed1,000 - 9,999Evesham, NJ
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SEBPO, a large Back Office Outsourcing company, is based in Evesham, New Jersey and Dhaka, Bangladesh. The team specializes in Back Office Outsourcing and Advertising.
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$1,000+$50 - $99 / hr50 - 249Freehold, NJ
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See all 1 projectsExelegent is a multifaceted IT and medical billing company known for its expertise in automating routine tasks and ensuring patient information security. Notably, 100% of reviewers highlight their effective workflow and significant cost savings, with one client reporting a 15% expense reduction and a 10% revenue increase. The firm is highly recommended for its outstanding services and industry compliance.
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Undisclosed< $25 / hr50 - 249Jackson Township, NJ
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Headquartered in Jackson Township, New Jersey, MSA Outsourcing Solutions LLC is a call center. Their services include Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr50 - 249East Brunswick, NJ
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Enfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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$5,000+Undisclosed10,000+Philadelphia, PA
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EClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Morrisville, PA
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Newtown Answering Service is an answering service company. In Morrisville, Pennsylvania, the team offers Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Newtown, PA
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Keystone Answering Service is a small Newtown, Pennsylvania-based call center. The team offers Call Center Services.
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$5,000+< $25 / hr1,000 - 9,999East Windsor, NJ
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QWay Healthcare, a large Customer Service Outsourcing company, is headquartered in East Windsor, New Jersey. The team focuses on Customer Service Outsourcing and Back Office Outsourcing.
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$1,000+< $25 / hr10 - 49Sayreville, NJ
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See all 2 projectsAMBSI Inc. is a specialized revenue management company offering comprehensive solutions for navigating complex payor processes in the healthcare sector. Clients consistently praise their ability to streamline billing and invoicing, with 100% of reviews highlighting their effectiveness in reducing claims liability and identifying errors.
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$1,000+< $25 / hr250 - 999Philadelphia, PA
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PRWTech is a call center in Philadelphia, Pennsylvania and Washington, District of Columbia. The team provides Call Center Services and Back Office Outsourcing.
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$5,000+$150 - $199 / hr10 - 49Princeton, NJ
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TenneX Legal is a pay per click company. Based in Princeton, New Jersey, their small team provides Pay Per Click and Demand Generation Marketing. The agency was established in 2021.
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List of the Top 4 Trenton BPO Services
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$1,000+< $25 / hr250 - 999Princeton, NJ
Ability to deliver
28.9/40.020/20 Reviews1.8/10 Clients & Experience7.1/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
Ability to deliver
24.9/40.019.6/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$1,000+< $25 / hr250 - 999Princeton, NJ
Ability to deliver
24.1/40.018.8/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Princeton, NJ
Ability to deliver
24.6/40.019/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$25,000+< $25 / hr10,000+Princeton, NJ
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Princeton, NJ
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Eddington, PA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr2 - 9Princeton, NJ
Ability to deliver
13/40.013/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Doylestown, PA
Ability to deliver
35.1/40.017.4/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Levittown, PA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
$1,000+< $25 / hr50 - 249Plainsboro Township, NJ
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+< $25 / hr1,000 - 9,999Franklin Township, NJ
Ability to deliver
17.5/40.00/20 Reviews9/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed50 - 249Haddonfield, NJ
Ability to deliver
37.6/40.018/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed10 - 49Bensalem, PA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed250 - 999East Windsor, NJ
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
Undisclosed< $25 / hr250 - 999Bernards, NJ
Ability to deliver
28.4/40.016/20 Reviews7.4/10 Clients & Experience5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed250 - 999Newtown, PA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other
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