Top BPO Companies in Trenton
528 Companies
List of the Top Trenton BPO Services
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves Trenton, United StatesServices provided
25% Back Office Outsourcing20% Employer of Record (EOR) Services15% Customer Service Outsourcing +4 services10% Call Center Services10% HR Outsourcing10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is a professional outsourcing company specializing in customer service, billing management, and data processing across various industries. The company is praised for its reliability, responsiveness, and ability to align with client company values. Notable strengths include high communication standards, cultural fit, and value for cost. Around 95% of reviews highlight their effective project management and adaptability, while 10% suggest improvements in specific areas such as agent evaluation and leadership transitions.
Reviews mention Open to feedback
Clients highlighted Unity Communications' responsiveness and openness to feedback as key strengths. One client noted, "I provided feedback always and they understood and improved as time went by," indicating a positive sentiment towards their adaptability. Additionally, the client's appreciation for the team's willingness to learn further emphasizes their commitment to continuous improvement. However, there are concerns regarding the accuracy of quality evaluation reports, suggesting room for enhancement in performance assessment methods.-
Customer Service Outsourcing for Consumer Products Company
5.0 Feb 27, 2025I provided feedback always and they understood and improved as time went by. They have been very responsive and it's seen with how our KPI's improved.
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1 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews for Unity Communications highlight their effective support in revenue cycle management, with clients noting their organization, communication, and respectful team culture. One client emphasized the seamless handling of collections and timely call management, contributing to sustained client satisfaction. Despite initial attendance issues, Unity Communications swiftly implemented solutions, achieving a notable 99.59% attendance rate. Overall, the sentiment reflects a strong partnership characterized by reliability and a commitment to client needs.Was this helpful?
Industry Experience
Unity Communications has garnered positive feedback across diverse industries, including healthcare, telecommunications, e-commerce, and media. Clients commend their operational efficiency, responsiveness, and ability to enhance customer satisfaction and streamline processes. In the medical sector, they successfully managed revenue cycle tasks, ensuring consistent collections. Their expertise in telecommunications and customer support led to improved KPIs and reduced costs. Overall, clients express high satisfaction with Unity's adaptability and commitment, making them a strong candidate for projects in healthcare, telecommunications, and customer service.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Unity Communications' competitive pricing and excellent value for money. For instance, one client noted that their pricing fit their budget while also providing great service quality, stating, "Unity Communications offers good value for the cost." Another client emphasized that the services delivered were "much better" than local alternatives, attributing significant effectiveness and efficiency to their work. Overall, the feedback reflects a strong sentiment of satisfaction regarding cost-effectiveness and service quality.Was this helpful?
$1,000+< $25 / hr1,000 - 9,999Serves Trenton, United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Transparent
Overall sentiment regarding transparency in Hugo's services is highly positive. Clients highlighted the company's commitment to regular updates and clear communication, which fostered trust and confidence. One client noted, 'Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.' Another stated, 'Hugo’s regular updates and transparent reporting allowed us to stay informed about progress.' This consistent feedback underscores Hugo's effectiveness in maintaining transparency throughout their engagements.-
Call Center Services for Automotive Company
5.0 Jun 27, 2024Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
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Outsourced Accounting & Content Writing for IT Services Firm
4.5 Sep 11, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Accounting Services for Marketing & Venture Capital Firm
5.0 Aug 24, 2023They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr1,000 - 9,999Serves Trenton, United StatesServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 177 projectsRemote CoWorker is a virtual assistance service provider known for its comprehensive administrative support, project management, and marketing solutions. Across various industries, client feedback is overwhelmingly positive, with over 95% praising the team's responsiveness, efficiency, and ability to learn quickly. Many reviewers highlight the company’s exceptional project management skills, professionalism, and the significant improvement in productivity and time management they experienced.
15 of 15 reviews are 5 starsLess than $10,000 avg. project costRead 15 Recent ReviewsReviewed 15 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their responsiveness, professionalism, and effective project management. Notable feedback includes an executive assistant who improved productivity by 30% and another client who saved 5-10 hours a week through administrative support. Clients highlighted the team's ability to learn quickly and adapt to needs, with comments on their exceptional communication and organizational skills. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Remote CoWorker has received positive feedback across various industries, including Business Services, Automotive, Plumbing, Real Estate, and Medical sectors. Clients appreciate their responsiveness, project management skills, and ability to provide skilled virtual assistants who quickly adapt to specific business needs. The overall sentiment reflects satisfaction with operational efficiency and the quality of service delivered, making Remote CoWorker a suitable partner for companies looking for administrative support and project management across diverse fields.
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Business services Plumbing Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Automotive Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estate MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback regarding Remote CoWorker highlights a strong sentiment of value for money, with many clients noting that the pricing aligns well with their budgets. For instance, one client stated, "Pricing fit our budget" and another remarked on the "good value for cost." Multiple reviews emphasized the company's ability to deliver high-quality work efficiently, leading to increased productivity and satisfaction. However, there were occasional mentions of the need for improved vetting of candidates, indicating room for enhancement in the recruitment process.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves Trenton, United StatesServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 18 projectsTECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.
3 of 3 reviews are 5 starsUnknown avg. project costRead 3 Recent ReviewsReviewed 3 times in the past 6 months
In the past six months, TECHSPEED INC has received positive feedback for their professionalism, timely delivery, and effective communication. Clients praised their accuracy and responsiveness, with one noting their ability to deliver extensive election information faster than competitors. Another client highlighted the high accuracy in data entry with minimal corrections needed. Overall, clients expressed high satisfaction, with no significant areas for improvement identified.Was this helpful?
Industry Experience
TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.Was this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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HelpSquad
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$1,000+< $25 / hr250 - 999Hatboro, PAServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Pennsylvania clients commend HelpSquad for their expertise in virtual support, live chat, and customer engagement solutions. They highlight the team's responsiveness, timely delivery, and tailored services that boost lead generation, operational efficiency, and customer satisfaction across diverse industries like healthcare, logistics, and tech.Read Local ReviewsWas this helpful?
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$5,000+Undisclosed50 - 249Haddonfield, NJ
Services provided
80% Sales Outsourcing10% Call Center Services10% Email MarketingSee all 65 projectsSalesRoads is a sales development company specializing in providing sales development representatives (SDRs) for appointment setting and lead generation. Across various reviews, they consistently receive positive feedback for their responsiveness, project management, and ability to deliver qualified leads, with 100% of reviewers noting their professionalism and efficiency. Common praise includes their adaptability, strategic engagement, and commitment to client success, while some suggest they could be more opinionated as experts.
Reviews mention Professional
The overall sentiment regarding professionalism is highly positive, with clients consistently praising VSA Prospecting and SalesRoads for their strategic project management and responsiveness. For instance, one client noted VSA's 'professional and strategic' management, while another highlighted their 'exceptional customer service' and 'flexibility' in adapting to project needs. Clients appreciated their commitment to excellence, with one stating they exceeded expectations and delivered results promptly. Overall, the feedback underscores both companies' dedication to professionalism and client satisfaction.-
Outbound Calls for Communication Platform
4.5 Mar 12, 2021After only a 2 hour kickoff call and a short week of training, they were up-to-speed, put together an impressive playbook, and were ready to dive in and start making calls. Where a typical ramp for a new hire can take weeks, if not months, they adjusted in days and immediately began making an impact. Their professionalism, feedback reporting, and quality of the BDRs are absolutely top notch!
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Appointment Setting for Brand Services Company
5.0 Oct 22, 2018They were very professional and results-oriented. They always had our best interests in mind and became part of our team.
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Sales Prospecting & Lead Generation for Robotics Company
5.0 May 3, 2024VSA's project management was very professional and strategic. Their team went above and beyond to ensure that our initial requests were met, in a timely way. VSA also was quick to make changes to scripts and cadence, upon our request, with no loss in productivity!
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Lead Generation & Appointment Setting for Software Co.
5.0 Jul 5, 2019Their analytics reporting was spot on and provided a lot of valuable data from the campaign. They were also extremely professional and confidential on the phone, representing our organization's initiatives very well as the first point of contact for potential clients. We mostly communicated with them through email, touching base by phone at least once a week.
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Appointment Setting for Consulting Firm
4.5 May 31, 2019We get a lot of compliments from our clients about VSA's professionalism. We usually use email and phone to stay in touch and it's been a very smooth process. They're very thorough, organized, and capable.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of SalesRoads highlight a positive client experience, particularly in their effectiveness in building sales pipelines. A co-CEO noted they successfully booked approximately four meetings per week with qualified leads, showcasing the team's responsiveness and timely project management. However, there is a suggestion for improvement regarding the need for SalesRoads to provide more expert opinions. Overall, the sentiment is favorable, indicating a strong fit for clients seeking sales development support.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.Was this helpful?
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This provider is available in 1 time zone:
- Eastern European Time (EET)
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Featured
What are Featured Providers?
HelpSquad
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+< $25 / hr250 - 999Serves Trenton, United StatesServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
1 of 1 reviews is 5 stars$50,000 – $199,999 avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
In the last six months, HelpSquad has received positive feedback for their exceptional communication and effective guest service solutions. A client from Vello Property Management noted a 25% increase in guest communication hours and a 33% reduction in labor costs. They highlighted the team's responsiveness and attention to detail throughout the process, from sales to account management, emphasizing HelpSquad's alignment with their company's values and culture.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Pennsylvania clients commend HelpSquad for their expertise in virtual support, live chat, and customer engagement solutions. They highlight the team's responsiveness, timely delivery, and tailored services that boost lead generation, operational efficiency, and customer satisfaction across diverse industries like healthcare, logistics, and tech.Read Local ReviewsWas this helpful?
$10,000+< $25 / hr250 - 999Serves Trenton, United StatesServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 52 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Reviews mention Accommodating
Clients have consistently praised Big Outsource for their accommodating nature, highlighting their impressive responsiveness to urgent requirements and changes. One client noted, 'Whenever we had urgent requirements or changes to be implemented, they swiftly adapted and accommodated our requests without compromising on quality.' Overall, the sentiment surrounding their accommodating service is highly positive, reinforcing their commitment to understanding and meeting client needs effectively.-
Customer Service Outsourcing for E-Commerce Retail Company
5.0 Aug 16, 2023Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented.
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Business & IT Consulting Services for Haircare Company
5.0 Aug 5, 2023Big Outsource's project management approach was highly professional and efficient. They consistently met our deadlines and were responsive to our requests, demonstrating adaptability to our specific needs.
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Customer Support for Driving Technology Company
5.0 Aug 4, 2023Big Outsource has shown impressive project management skills. They have always delivered on time and have been quick to respond to our needs, often providing proactive solutions to any challenges that arose.
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Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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$100,000+Undisclosed10,000+Serves Trenton, United StatesServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Reviews mention Proactive
TDCX has been consistently praised for their proactive approach in client engagements. Clients noted their quick adaptability to process changes and their initiative in identifying improvement opportunities. One client highlighted TDCX's ability to suggest innovative solutions and conduct timely analyses, while another emphasized their proactive management style, which often anticipates issues before they escalate. Overall, the sentiment reflects a strong appreciation for TDCX's commitment to collaboration and problem-solving.-
Call Center Services for Global Tech Company
5.0 Jun 25, 2021TDCX has a high bar on operational rhythm and cadence - 90% of the time they run the business on their own without any intervention needed from our teams. The remaining times, they are proactive in identifying areas of opportunity and partner with us on solving the issues before they become trends. They manage a large portion of APAC business with us and we trust their ability to deliver the best possible outcomes to our customers!
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Call Center Services for Tech Company
5.0 Jun 16, 2021Innovation and proactive support is another measurement area for TDCX, including how much they can motivate the team in order to reduce attrition rates. There’s a high demand for top talent in Barcelona, especially with multiple language skills. We want to keep good talent within the business, and they manage to help us do this. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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This provider is available in 32 time zones:
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
- Japan Standard Time (JST)
- Midway Islands Time (MIT)
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
70% Back Office Outsourcing10% Call Center Services10% Content Writing Services +1 service10% Email MarketingSee all 71 projectsTop Virtual Assistant is a service provider specializing in virtual administrative support, including customer communication, scheduling, and task management. Across various industries like towing, construction, and childcare, they have been praised for reliability and professionalism, with positive feedback comprising 100% of reviews. Approximately 90% of reviewers highlight improved efficiency and organization, underscoring the company's effective project management and flexibility.
Reviews mention Reliable
Clients consistently praised Top Virtual Assistant for their reliability and dependability. One client noted, 'Project management was reliable and straightforward,' while another emphasized their 'flexibility and responsiveness' to needs. Additionally, a client expressed peace of mind knowing that day-to-day tasks were managed correctly, significantly enhancing operational efficiency. Overall, the sentiment surrounding reliability is overwhelmingly positive, with clients appreciating timely task completion and clear communication throughout their engagements.-
Sales Outsourcing for Venture Capital Firm
5.0 Aug 19, 2025Top Virtual Assistant’s project management was very structured and reliable. They set clear timelines at the beginning, provided regular updates, and always made sure tasks were completed on schedule. Their use of tools for tracking activities and sharing reports kept everything transparent, and we never had to worry about delays.
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AI Agents for Appliance Repair Company
5.0 Dec 6, 2025Our internal team’s productivity improved they could focus on core technical tasks instead of admin load. Response times to customer inquiries dropped significantly (within hours instead of a day or more), improving client satisfaction and communication reliability. Administrative backlog was cleared more consistently, and documentation/data management became more organized and up-to-date. Top Virtual Assistant managed tasks efficiently. They responded to queries promptly, adhered to agreed weekly task logs, and delivered assigned tasks reliably within expected timeframes. Communication channels were clear, with regular updates and transparency around progress.
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Back-Office Outsourcing for Housing Nonprofit
5.0 Dec 17, 2025Task management was reliable; deliverables were completed as expected, and there were no surprises. We appreciated that we didn’t have to chase for follow-ups; they stayed on top of assignments and kept us in the loop.
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Call Center Services for Auto Detailing Company
5.0 Dec 18, 2025The workflow was consistent and reliable. Tasks were completed when expected, and communication stayed clear without the need for constant check-ins.
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Administrative Support for Renovation & Flooring Company
5.0 Dec 20, 2025Project management was smooth and reliable. Tasks were completed on time, communication was clear, and the team was always responsive when we needed changes or had questions. They adapted well to our processes.
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14 of 14 reviews are 5 stars$10,000 – $49,000 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
Recent reviews for Top Virtual Assistant reflect a consistently positive sentiment, highlighting their professionalism, responsiveness, and effective project management. Clients noted improved operational efficiency, faster response times, and enhanced communication. Specific feedback emphasized their adaptability and organizational skills, which allowed businesses to focus on core activities. While some suggested more frequent progress updates, overall experiences were highly satisfactory, indicating that Top Virtual Assistant is a reliable choice for administrative support.Was this helpful?
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This provider is available in 37 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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See All Locations (7)Philadelphia, PA
1700 Market Street
Philadelphia, PA 1910310 - 15
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% Sales OutsourcingSee all 50 projectsSpecialty Answering Service is a call center service provider known for offering customizable and budget-friendly solutions for businesses of various industries, such as real estate, healthcare, and telecommunications. Approximately 80% of reviewers praise their responsiveness and value for cost, while 60% highlight the effectiveness of their call management and scripting services. Notably, areas for improvement mentioned include enhancing communication skills and online application features.
Reviews mention Proactive
The overall sentiment regarding Specialty Answering Service reflects a proactive approach to client needs. One client noted that SAS employees communicated proactively, offering assistance when challenges arose with fine-tuning operator scripts. This responsiveness, coupled with their 24/7 availability, has led to significant improvements in customer engagement and satisfaction. Clients appreciate the thoroughness and promptness of their responses, indicating a strong commitment to proactive service delivery.-
Outsourced Customer Service for Vehicle Charger Manufacturer
5.0 Nov 12, 2024SAS employees responded promptly and provided thorough information for my request. They also communicated proactively, offering help when they noticed I was having trouble fine-tuning the operator scripts. Much appreciated!
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Industry Experience
Specialty Answering Service has demonstrated expertise across various industries, including Automotive, Financial Services, Consumer Products, and Healthcare. Clients have praised their responsiveness, effective communication, and ability to enhance operational efficiency. Positive feedback highlights their adaptability in supporting 24/7 customer service, effective call handling, and seamless integration with existing workflows. Overall, the sentiment by industry reflects strong satisfaction, with room for improvement primarily noted in communication skills among operators.
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Automotive Consumer products & services Other Industry Financial services Healthcare Telecommunications Business services Chemicals & Biotechnology Transportation Legal Utilities Advertising & marketing Information technology IT Services Hospitality & leisure Manufacturing Consumer Products Arts, entertainment & music Other industries Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Specialty Answering Service as providing excellent value for their cost. Feedback highlights their competitive pricing, with several clients noting that their budget was a significant factor in choosing the service. For instance, one client mentioned their pricing fit their budget and offered good value, while another emphasized the excellent value for pricing. Overall, clients express satisfaction with the service quality relative to its cost, although a few noted occasional inconsistencies in call handling.Was this helpful?
Review Rating from Clients
4.8/5.0
Quality
5.0
Schedule
4.8
Cost
4.8
Willing to Refer
5.0
Clients in Pennsylvania highlight SAS's expertise in after-hours call handling, emergency call forwarding, and script customization. They value the company's local roots, quick responses, and innovative updates, describing them as a trusted partner that enhances operational efficiency and client communication.Read Local ReviewsWas this helpful?
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$1,000+Undisclosed250 - 999Brooklyn, NY
Services provided
80% Customer Service Outsourcing10% Back Office Outsourcing10% Call Center ServicesSee all 67 projectsTop Customer Service is a comprehensive call handling and customer support provider, offering services to various industries including auto detailing, electrical services, home improvement, roofing, childcare, trading, and construction companies. With a remarkable 100% positive feedback, clients consistently commend their professionalism, efficiency, and ability to represent brands effectively. Approximately 85% of reviewers highlight improved response times and customer satisfaction, underscoring their tailored, reliable solutions.
26 of 26 reviews are 5 stars$50,000 – $199,999 avg. project costRead 26 Recent ReviewsReviewed 26 times in the past 6 months
In the past six months, client feedback for Top Customer Service has been overwhelmingly positive, highlighting their professionalism and responsiveness. Clients noted improved communication, faster response times, and reduced missed inquiries, particularly in industries like construction and childcare. Specific praise included the effective handling of customer inquiries and the seamless integration of their services into existing workflows. Clients appreciated the team's ability to represent their brands well, with no significant areas for improvement identified.Was this helpful?
Industry Experience
Top Customer Service has received positive feedback across various industries, including Electric, Home Services, Contracting, Education, Automotive, and Healthcare, highlighting their effective customer support and communication management. Clients from these sectors commend their professionalism, quick response times, and alignment with brand values. Notably, they excel in managing inquiries and appointment scheduling, enhancing customer satisfaction and operational efficiency. This provider is particularly well-suited for businesses seeking to improve customer relations and streamline communication in service-oriented industries.
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Agriculture Non-profit Construction Home Services Electric Financial services Advertising & marketing IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal ContractingWas this helpful?
More responsive than most other service providers
Get in TouchTop Customer Service is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 20 languages:
- English
- Spanish
- Arabic
- Hindi
- Russian
- Japanese
- German
- Javanese
- Korean
- French
- Turkish
- Italian
This provider is available in 35 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
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$1,000+< $25 / hr1,000 - 9,999Wilmington, DE
Services provided
35% Customer Service Outsourcing25% Call Center Services20% AI Agents +2 services15% Back Office Outsourcing5% Data Annotation ServicesSee all 81 projectsSupportYourApp is a customer support outsourcing company that offers 24/7 support services, including ticket management and issue resolution. The reviews reveal mixed feedback; approximately 75% are positive, highlighting their operational excellence, adaptability, and strong customer-centric mindset. However, around 25% of reviews point to concerns about communication, ownership, and workload efficiency.
11 of 14 reviews are 5 stars$200,000 – $999,999 avg. project costRead 14 Recent ReviewsReviewed 14 times in the past 6 months
In the last six months, client feedback on SupportYourApp has been predominantly positive, highlighting their operational excellence and strong customer-centric approach. Clients noted fast response times, high customer satisfaction, and effective project management. For instance, one client praised their ability to reduce backlog and improve operational efficiency, while another emphasized their flexibility in scaling support. However, one review expressed disappointment with service ownership and accountability, indicating a need for improvement in these areas.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive SupportYourApp as offering good value for money, with many highlighting their pricing as fitting within budget constraints. Positive feedback includes remarks on their responsiveness and ability to handle high volumes of support tickets efficiently. For instance, one client noted a significant reduction in response times and improved customer satisfaction after engaging SupportYourApp. However, there were also concerns regarding ownership and accountability in some cases, indicating a need for improvement in service consistency.Was this helpful?
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United States (25) Ukraine (7) Israel (6) England (4) Netherlands (3) Czech Republic (2) Denmark (2) Sweden (2) Germany (2) Luxembourg (1) Norway (1) Italy (1) Austria (1) Malta (1) Greece (1) New Zealand (1) Ireland (1) Poland (1) Russia (1) France (1) Switzerland (1) Costa Rica (1) Canada (1) Bahamas (1)This provider is fluent in 31 languages:
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Korean
- French
- Turkish
This provider is available in 33 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- Japan Standard Time (JST)
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$1,000+Undisclosed1,000 - 9,999New York, NY
Services provided
80% Sales Outsourcing10% Back Office Outsourcing10% Call Center ServicesSee all 53 projectsAppointment Setter Online is a lead generation and appointment-setting company that specializes in outbound and inbound lead management, calendar coordination, and follow-up communication. According to client reviews, the company consistently delivers high-quality, qualified appointments, which significantly improves lead conversion rates and sales pipelines. Approximately 100% of reviewers commend their professionalism, structured project management, and effective communication, noting minor desires for more detailed analytics as the only area for improvement.
21 of 21 reviews are 5 stars$10,000 – $49,000 avg. project costRead 21 Recent ReviewsReviewed 21 times in the past 6 months
In the last six months, clients have praised Appointment Setter Online for their professionalism, effective communication, and ability to deliver qualified leads. For example, a Marketing Manager noted a significant improvement in appointment quality, stating they received pre-screened appointments that saved time and increased conversion rates. Overall sentiment is highly positive, with clients highlighting the team's responsiveness and structured project management, although some suggested enhanced reporting for further insights.Was this helpful?
Industry Experience
Appointment Setter Online has demonstrated expertise across various industries, including Electric, Education, Automotive, Legal, and Construction. Clients highlighted their strengths in lead qualification, appointment setting, and tailored communication, resulting in improved conversions and efficiency. Overall sentiment is positive, with particular praise for their adaptability and understanding of industry-specific needs. Their impact is notably strong in sectors like Education and Automotive, making them a suitable choice for clients seeking effective appointment setting solutions.
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Construction Agriculture Electric Financial services Consumer products & services Software Dental Roofing Business services Research Publishing Non-profit Medical Advertising & marketing Nonprofit Home Services Legal Automotive EducationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Appointment Setter Online for their exceptional value for money and competitive pricing. Multiple testimonials highlight the company's ability to deliver qualified leads and efficiently manage appointments, resulting in improved conversion rates. For instance, one client noted a 40% increase in qualified appointments, while another mentioned a significant rise in scheduled consultations. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness of their services, with many clients indicating they received more than they paid for.Was this helpful?
See All Locations (2)New York, NY
347 5th Avenue
New York, NY 10016101 - 150
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
30% Recruiting15% Customer Service Outsourcing15% Sales Outsourcing +4 services10% Back Office Outsourcing10% Finance & Accounting Outsourcing (FAO)10% IT Staff Augmentation10% StaffingSee all 3 projectsStaffwiz LLC is a recruitment and staffing company specializing in hiring qualified professionals across various sectors such as healthcare, education software, and customer service. They have received overwhelmingly positive feedback, with clients praising their assertiveness, communication, and value for money. Approximately 100% of reviewers noted their responsiveness and seamless onboarding processes, with no areas identified for improvement.
Industry Experience
Staffwiz LLC has demonstrated expertise across healthcare, education, and eCommerce sectors. In healthcare, they successfully facilitated the hiring of clinical staff, praised for responsiveness and initiative. In education, they enhanced software engineering teams, delivering value through excellent communication and tailored support. In eCommerce, their services improved customer service metrics significantly. Overall, feedback indicates a strong alignment with client values and effective project execution across all industries.
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Healthcare Education eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently express satisfaction with Staffwiz LLC's pricing, highlighting it as a strong fit for their budgets and a source of great value. One client noted, 'Pricing fit our budget' and 'Good value for cost.' Another emphasized their services as 'fantastic' and praised the hiring process for its effectiveness. Overall, the sentiment reflects a positive view of the company's cost-effectiveness and ability to deliver quality results within financial expectations.Was this helpful?
More responsive than most other service providers
Get in TouchStaffwiz LLC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Eastern Standard Time (EST)
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$1,000+< $25 / hr50 - 249Great Neck Plaza, NY
Services provided
50% Back Office Outsourcing20% Customer Service Outsourcing10% Call Center Services +3 services10% Finance & Accounting Outsourcing (FAO)5% Document Digitization & Management5% HR ConsultingSee all 19 projectsThe Hour - Back Office and Virtual Assistant Services specializes in providing comprehensive back-office support and virtual assistance. The company consistently receives positive feedback for its efficiency, responsiveness, and ability to meet deadlines, with 100% of reviewers noting timely delivery and strong communication. Clients appreciate their seamless integration into existing workflows and cost-effective services, with 80% highlighting their value and pricing fit.
Reviews mention Communicative
Client feedback emphasizes The Hour's exceptional communication skills, highlighting their proactive approach and ability to adapt to needs. One client noted, "Garesh's communication skills are excellent," while another praised their "seamless" collaboration and efficient task management. Clients consistently report timely responses and clear communication, fostering a productive working relationship. Overall, the sentiment regarding communication is overwhelmingly positive, with clients appreciating their flexibility and dedication to understanding project requirements.-
Recruitment Services for Technical Recruitment Firm
5.0 Aug 8, 2022The Hour - Back Office and Virtual Assistant Services has been outstanding in terms of project management. They’re incredibly organized and have excellent communication skills. They use project management tools such as Trello to keep everything on time and organized. We typically communicate through email, Zoom, Google Meet, Slack, and Skype.
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Back Office & Customer Service Outsourcing for Insurance Co
5.0 Feb 11, 2025The Hour maintained a well-organized approach, keeping everything on track and ensuring deadlines were met. They were proactive in addressing our requests, adjusting to our needs without delays. Communication was seamless, and they handled tasks with a balance of efficiency and flexibility.
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Insurance Services & Brokers for Insurance Co
5.0 Feb 20, 2025Their project management is smooth and well-structured. They handle quote requests efficiently, ensuring deadlines are met without compromising accuracy. Communication is always clear, and they are quick to adapt if any adjustments are needed. Whether it's a high-priority request or a routine follow-up, they stay on top of tasks, making the entire process seamless for our team.
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Operational & Customer Support for Human Resources Company
5.0 Apr 2, 2025They communicate well, adapt to changes seamlessly, and ensure their support consistently meets our needs.
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Back Office Support for Life Sciences Recruiting Co
5.0 Jul 7, 2025Very simple - Great people. From day one, Garesh has understood our business, the model we work to and how he can support us. His communication skills are excellent, from written to verbal. We like the sign in/sign out process every day and although we might not feedback on it daily, we do read it and find it very useful. Garesh is proactive and nothing is ever too much trouble, he wants to help at all times, he is also comfortable challenging our requests to ensure he has 100% understood any brief, which we like.
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5 of 5 reviews are 5 stars$10,000 – $49,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
Recent reviews highlight The Hour - Back Office and Virtual Assistant Services' effectiveness in improving operational efficiency and accuracy for various clients. Clients noted a significant 70% reduction in workload and a 40-50% improvement in task completion timelines. The team is praised for their responsiveness, organization, and seamless communication, with one client appreciating their backup support system at no additional cost. Overall sentiment is overwhelmingly positive, with clients expressing satisfaction and no major concerns for improvement.Was this helpful?
Industry Experience
The Hour - Back Office and Virtual Assistant Services has demonstrated substantial expertise across various industries, particularly in Insurance, Business Services, Retail, and eCommerce. In Insurance, they excel in managing renewals, quoting, and administrative tasks, significantly enhancing workflow efficiency and accuracy. In Business Services, they streamline operations and bookkeeping, leading to well-organized financial records. Retail clients praise their reliability in handling back-office operations and invoicing. Overall, client sentiment is highly positive, indicating their strong impact and value across these sectors.
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Pharmaceuticals Human Resources Real estate Software eCommerce Business services Retail InsuranceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight The Hour - Back Office and Virtual Assistant Services for their excellent value for money. Many reviews mention that their pricing fits within budget constraints while delivering high-quality support. For instance, RPM Insurance Agency noted they chose The Hour for their good value, while Westland Benefits emphasized their impressive accuracy and timely delivery at a reasonable cost. Overall sentiment is positive, with clients expressing satisfaction in both cost-effectiveness and service quality.Was this helpful?
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$10,000+Undisclosed250 - 999New York, NY
Services provided
35% Back Office Outsourcing35% Sales Outsourcing15% Data Annotation Services +1 service15% Demand Generation MarketingSee all 12 projectsExeco is a digital marketing agency specializing in SEO, content creation, social media management, and comprehensive marketing strategy execution. Feedback highlights Execo's operational excellence, with 100% of reviews mentioning their timely delivery and high quality of service. Clients consistently praise their personable and competent team, with no areas for improvement noted.
Industry Experience
Execo has demonstrated strong expertise primarily in the IT Services, Software, Healthcare, Education, Design, and Legal industries. Reviews indicate a high level of satisfaction due to their operational excellence, strategic marketing capabilities, and effective project management. Clients commend Execo for personalized service, timely deliverables, and measurable outcomes, such as increased leads and improved SEO. Overall sentiment reflects confidence in Execo's ability to enhance marketing strategies and drive results across diverse sectors.
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IT Services Software Healthcare Education Design LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Overall, client feedback on Execo highlights their competitive pricing and exceptional value for money. Clients noted that Execo's services fit within their budgets while delivering high-quality results. One client emphasized that their pricing was a key factor in selecting Execo, stating it fit their budget perfectly. Another client appreciated the operational excellence and commitment to success, indicating that the value received exceeded expectations. Overall, clients express high satisfaction with the return on investment from their engagements with Execo.Was this helpful?
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This provider is fluent in 1 language:
- English
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Review Rating from Clients
4.8/5.0
Quality
4.5
Schedule
4.8
Cost
4.7
Willing to Refer
5.0
NYC-based reviews highlight Execo's expertise in sales strategy, prospecting, and outbound outreach for legal, tech, and legal sectors. Clients praise their professionalism, effective communication, and ability to deliver complex projects like customer acquisition, revenue growth, and market expansion, demonstrating extensive experience in high-stakes B2B solutions.Read Local ReviewsWas this helpful?
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Undisclosed$50 - $99 / hr2 - 9New York, NY
Services provided
40% Finance & Accounting Outsourcing (FAO)35% Back Office Outsourcing25% AccountingSee all 2 projectsQuant Solutions is a financial services firm specializing in accounting, bookkeeping, and strategic financial management for businesses with complex financial needs. Across reviews, clients express high satisfaction with their attention to detail, reliability, and adaptability to client requirements. Approximately 90% of feedback highlights their ability to manage finances effectively, while some note minor communication improvements. Overall, Quant Solutions proves invaluable in enabling clients to focus on their core operations.
2 of 2 reviews are 5 stars$200,000 – $999,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In the past six months, Quant Solutions has received positive feedback for their exceptional support and attention to detail. Clients highlighted their reliability and the ability to maintain clean financials, with one client praising their strategic insights that facilitated growth. Another noted their responsiveness and collaborative approach, even amid changing needs. Overall, the sentiment is overwhelmingly positive, with clients expressing satisfaction in their partnerships and no significant areas for improvement identified.Was this helpful?
Industry Experience
Quant Solutions has demonstrated strong expertise in the eCommerce and Media industries, receiving positive feedback for their meticulous bookkeeping and financial strategizing. In eCommerce, they supported complex revenue streams and provided valuable financial insights, leading to improved operational efficiency. In the Media sector, they adeptly managed project-based accounting, ensuring accurate budget tracking for documentary productions. Overall, sentiment across both industries is highly favorable, highlighting their reliability, attention to detail, and responsiveness.
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MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express high satisfaction with Quant Solutions' cost-effectiveness and value for money. One client noted that their investment ranged between $200,000 and $1,000,000 since 2016, highlighting the substantial return through efficient project management and financial oversight. Another client emphasized the company's flexibility and willingness to adapt to changing needs, demonstrating that the services provided were well worth the expense. Overall, feedback reflects a strong sentiment of trust and reliability in the company's pricing and service quality.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
4.8
Willing to Refer
5.0
Reviewers in New York highlight Quant Solutions' proficiency in managing diverse financial needs, from nonprofit-style accounting to business growth strategies. Their flexible, responsive approach and deep industry understanding help media and e-commerce clients maintain clean books and make informed decisions.Read Local ReviewsWas this helpful?
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$1,000+$150 - $199 / hr10 - 49New York, NY
Services provided
30% Business Consulting20% Marketing Strategy20% Sales Outsourcing +3 services15% IT Strategy Consulting10% AI Agents5% ERP Consulting and SIHeisler Solutions LLC, a Business Consulting company, specializes in Business Consulting and Marketing Strategy. The agency is based in New York, New York and Raleigh, North Carolina.
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UndisclosedUndisclosed1,000 - 9,999Garden City, NY
Services provided
70% Call Center Services30% Customer Service OutsourcingSee all 16 projectsGo Answer is an answering service company offering inbound call handling, chat support, and customer service solutions. The reviews reflect a high satisfaction rate, with clients noting enhanced professionalism and reliability—over 80% of reviews highlight responsiveness and quality of service. Many clients report significant cost savings, with several indicating reduced expenses by up to 66%. Areas for improvement include expanded bilingual capabilities and training transparency.
Reviews mention Efficient
Clients frequently commend Go Answer for their efficient service delivery, noting significant time and cost savings. One review highlighted that the company saves approximately $1,500 monthly, while another emphasized their 'fast and effective attention.' Overall, the sentiment regarding efficiency is highly positive, as clients appreciate the reliable customer service that alleviates operational challenges.-
Customer Relations Support for Enterprise
4.0 Dec 22, 2017Their strength is their fast and effective attention. Working with them is excellent and avoids several headaches.
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Industry Experience
Go Answer has received positive feedback across various industries, including Legal, Financial Services, Healthcare, Hospitality, and Retail. Clients in the Legal sector appreciate their professionalism and ability to handle sensitive situations, while those in Financial Services highlight cost savings and responsive service. The Hospitality industry values their effective call handling, and Healthcare clients note the importance of reliable communication. Overall, Go Answer is recognized for its expertise, responsiveness, and ability to enhance customer interactions, making it a strong fit for service-oriented sectors.
Read All ReviewsSelect Industry to see insights
Education Legal Financial services Other Industry Hospitality & leisure Healthcare Real estate Business services RetailWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Go Answer is noted for providing high-quality service that justifies its pricing, with clients indicating substantial value for money. One law firm reported an investment of around $5,000 leading to increased lead quality and client conversions, stating, "you get what you pay for". Another client highlighted a 66% cost reduction compared to previous services. Overall, clients appreciate the balance of cost and service quality, although some express a desire for more competitive pricing.Was this helpful?
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Pensacola, Florida (1) Winter Garden, Florida (1) Kansas City, Missouri (1) Nashville, Tennessee (1) Chicago, Illinois (1) Park Forest, Illinois (1) West New York, New Jersey (1) New York City, New York (1) South Milwaukee, Wisconsin (1) Santa Ana, California (1) Portland, Oregon (1) Pittsburgh, Pennsylvania (1) Manassas, Virginia (1) Bridgeton, Missouri (1) Flushing, New York (1) Pound, Virginia (1)This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 2 time zones:
- Central Standard Time (CST)
- Eastern Standard Time (EST)
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$10,000+$200 - $300 / hr2 - 9New York, NY
Services provided
40% Financial Consulting40% Sales Outsourcing10% Business Consulting +1 service10% Marketing StrategyMindracer Consulting is a Sales Outsourcing company. The team focuses on Sales Outsourcing and Financial Consulting and is based in New York, New York.
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
50% Back Office Outsourcing50% Call Center ServicesSee all 27 projectsExpress Virtual Assistant is a virtual assistant service provider known for its proficiency in administrative support, data entry, and project management. With 100% of reviews highlighting their ability to improve operational efficiency and organization, clients praise their seamless integration into workflows and high-quality deliverables. Some clients suggest enhanced proactive suggestions for process optimization as a minor area for improvement.
Reviews mention Collaborative
Client feedback highlights a consistently positive sentiment regarding the collaborative nature of Express Virtual Assistant. One client noted that the Express Virtual Assistant team was 'very collaborative' and maintained a well-coordinated approach to project management. Another emphasized the smooth communication and responsiveness of their team, which significantly improved customer service efficiency. Overall, clients appreciate the professionalism and teamwork exhibited by Express Virtual Assistant, confirming their alignment with client needs and objectives.-
Call Center Services for Wellness Technology Company
5.0 Mar 12, 2026The Express Virtual Assistant team has been very collaborative. Their AI receptionist is very good. When trialing it I was impressed with accuracy of call and notes sent in email.
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Call Center Services for Jewelry Retailer
4.0 Mar 13, 2026The collaboration was smooth and well coordinated. Their team remained responsive and ensured that all tasks were handled according to the agreed schedule.
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7 of 25 reviews are 5 stars$10,000 – $49,000 avg. project costRead 25 Recent ReviewsReviewed 25 times in the past 6 months
In the past six months, clients have expressed high satisfaction with Express Virtual Assistant's services, noting their professionalism and efficiency. A Marketing Manager from Reno Care highlighted their timely and accurate research support, which significantly improved decision-making. Similarly, a Sales Manager from Global Towing praised their effective communication and streamlined customer handling. Overall, feedback indicates strong project management and a reliable partnership, though some clients suggested enhancing strategic recommendations and reporting transparency.Was this helpful?
Industry Experience
Express Virtual Assistant has demonstrated strong expertise across various sectors, notably in Contracting, Automotive, Construction, Financial Services, and Education. Clients commend their professionalism, adaptability, and efficiency in managing administrative tasks and customer interactions. Positive feedback highlights their ability to enhance operational workflows, improve data accuracy, and maintain effective communication. Overall, they are well-suited for clients seeking reliable support within these industries, particularly those needing assistance with research, data management, and customer service.
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Home Services Hospitality & leisure Advertising & marketing Education Beauty Non-profit Automotive Business services Financial services Other industries Construction ContractingWas this helpful?
Review Rating from Clients
4.5/5.0
Quality
4.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
In Princeton, clients highlight Express Virtual Assistant’s proficiency in digital marketing services like targeted ad campaigns, boosting sales leads. Their reliable, experienced team ensures smooth project execution, making them a trusted partner for businesses seeking effective virtual marketing solutions.Read Local ReviewsWas this helpful?
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Undisclosed< $25 / hr1,000 - 9,999Princeton, NJ
Services provided
100% Back Office OutsourcingSee all 10 projectsOutsource RCM is a company specializing in medical billing, coding, and revenue cycle management services. They consistently receive positive reviews, with 100% of clients noting improved billing accuracy, faster payment processing, and enhanced financial transparency. Clients frequently commend their professional project management and proactive communication, although some suggest more frequent performance updates would be beneficial.
3 of 8 reviews are 5 stars$10,000 – $49,000 avg. project costRead 8 Recent ReviewsReviewed 8 times in the past 6 months
Recent reviews for Outsource RCM highlight a strong emphasis on operational efficiency and accuracy in revenue cycle management. Clients, including healthcare and construction companies, noted significant improvements in billing accuracy and processing speed. One client praised their deep understanding of compliance requirements, while another mentioned improved financial transparency. Overall sentiment is highly positive, with suggestions for more frequent performance updates being the only area for improvement.Was this helpful?
Industry Experience
Outsource RCM demonstrates strong expertise in the non-profit, financial services, education, contracting, construction, and business services industries. Clients commend their accuracy in medical billing, coding, and revenue cycle management, resulting in improved operational efficiency and reduced errors. The overall sentiment is positive across industries, highlighting their clear communication, structured workflows, and adherence to compliance standards. Organizations seeking efficiency in administrative tasks, financial reporting, and billing processes would find a good match with Outsource RCM.
Read All ReviewsSelect Industry to see insights
Contracting Business services Education Financial services Non-profit ConstructionWas this helpful?
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$1,000+< $25 / hr250 - 999Princeton, NJ
Services provided
100% Back Office OutsourcingSee all 10 projectsBackoffice Pro is a versatile business services provider specializing in back-office support, including data management, financial reporting, customer support, and technical documentation. The company consistently receives commendations for its responsive communication, organizational skills, and accuracy. Approximately 90% of reviewers praise their adaptability and ability to integrate seamlessly with clients' workflows, while around 95% highlight their timely project delivery.
7 of 10 reviews are 5 stars$10,000 – $49,000 avg. project costRead 10 Recent ReviewsReviewed 10 times in the past 6 months
In the past six months, clients have expressed high satisfaction with Backoffice Pro, highlighting their responsiveness, accuracy, and effective project management. Notably, a client from SalesHackers commended their ability to adapt to new processes and maintain a low error rate. Similarly, Reno Care praised their clear communication and timely financial reporting. Overall, clients consistently noted improvements in operational efficiency and service quality, with many indicating that they would highly recommend Backoffice Pro for their professionalism and value for cost.Was this helpful?
Industry Experience
Backoffice Pro has garnered positive feedback across diverse industries including Advertising & Marketing, Contracting, Business Services, Automotive, and Insurance. Clients praised their expertise in managing complex tasks, enhancing operational efficiency, and delivering high-quality results. The company consistently demonstrated strong communication, adaptability, and accuracy, leading to improved project outcomes and client satisfaction. Potential clients in these sectors can expect a reliable partner capable of supporting both strategic and operational needs.
Read All ReviewsSelect Industry to see insights
Automotive Insurance Business services Contracting Advertising & marketing Other industriesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Backoffice Pro's excellent value for money, noting that their pricing aligns well with budgets and provides substantial value. One client remarked on the 'good value for cost,' while another emphasized their ability to deliver high-quality results at a competitive price. Overall, the sentiment is overwhelmingly positive, with multiple reviews indicating satisfaction with the cost-effectiveness of the services provided, making them a reliable choice for various business needs.Was this helpful?
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$25,000+< $25 / hr10,000+Princeton, NJ
Services provided
25% Accounting25% Back Office Outsourcing25% Customer Service Outsourcing +1 service25% Insurance Services & BrokersBack Office Outsourcing company Insurance BackOffice Pro offers Back Office Outsourcing and Accounting. They are located in Princeton, New Jersey.
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$1,000+< $25 / hr50 - 249Princeton, NJ
Services provided
50% Back Office Outsourcing50% Customer Service OutsourcingMD Revenue Group is a midsize Back Office Outsourcing and Customer Service Outsourcing company. Established in 2011, the team focuses on Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249Eddington, PA
Services provided
40% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +1 service20% Sales OutsourcingBased in Eddington, Pennsylvania and Cairo, Egypt, Nexus Solutions is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr2 - 9Princeton, NJ
Services provided
60% Back Office Outsourcing20% Staffing10% Application Management & Support +1 service10% Application TestingSee all 2 projectsBGS is a comprehensive back-office service provider specializing in legal process outsourcing, document management, and administrative support. Their services are praised for quality, teamwork, and efficiency, with 100% of reviewers highlighting positive outcomes such as significant time and cost savings. Areas for improvement include faster response times and implementing new solutions.
Reviews mention Communicative
Clients have consistently praised BGS for their strong communication skills, highlighting the 'great communication with the work team' as a key strength. One client noted their 'safe, efficient, fast understanding of the information,' indicating a proactive approach to communication. However, there was a minor mention of occasional delays in achieving fluidity in workflows, suggesting room for improvement. Overall, the sentiment regarding BGS's communicative abilities is largely positive.-
Administrative and Legal Services for Manufacturing Company
4.5 Nov 2, 2017They have great communication with the work team, adaptability, and rapid handling of information. A con is sometimes it may take some time to get some fluidity at the work.
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Industry Experience
BGS demonstrates strong capabilities in the Advertising & Marketing and Manufacturing industries. Clients appreciate their teamwork, quality of work, and effective communication, which significantly reduce administrative burdens and save costs. In Manufacturing, they excel in legal process outsourcing and document management, while in Advertising, they provide valuable insights into hiring trends. Overall, sentiment is positive, indicating that BGS is well-suited for clients seeking efficient back office solutions in these sectors.
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Advertising & marketing ManufacturingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have reported that BGS offers competitive pricing and significant savings, with one client noting a monthly saving of $3,909 and another $40,000. They appreciate the value provided, stating that BGS's quality of work is superior and more affordable compared to other vendors. Billing structures are flexible, either through packages or hourly rates, which clients find reasonable. Overall sentiment reflects a strong perception of value for money despite minor communication delays.Was this helpful?
Review Rating from Clients
3.5/5.0
Quality
4.5
Schedule
4.0
Cost
4.5
Willing to Refer
4.5
NYC clients commend BGS for efficient back office solutions, saving over $3,900 monthly and 23 hours. They value their consistent, high-quality support, teamwork, and affordability, with ongoing projects since 2014. Faster problem resolution is an area for potential enhancement.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
Services provided
56% Back Office Outsourcing44% Customer Service OutsourcingAthenaHealth is a Back Office Outsourcing company established in 1997. Their team focuses on Back Office Outsourcing and Customer Service Outsourcing.
Read moreSee All Locations (8)Princeton, NJ
502 Carnegie Center, Suite 301,
Princeton, NJ 0854050 - 75
609.583.1400
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$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
Services provided
100% Back Office OutsourcingBack Office Outsourcing company GEP is in Clark, New Jersey and Princeton, New Jersey. Their services include Back Office Outsourcing.
Read moreSee All Locations (5)Princeton, NJ
214 Carnegie Center Drive,
Princeton, NJ 08540251 - 300
1.732.382.6565
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UndisclosedUndisclosed10 - 49Levittown, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementGolden Locksmith Services is a Back Office Outsourcing company. Their small team is in Levittown, Pennsylvania. Their services include Back Office Outsourcing and Business Consulting.
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$1,000+< $25 / hr50 - 249Plainsboro Township, NJ
Services provided
50% Back Office Outsourcing50% Building Security ServicesHealth Square, Inc is a Back Office Outsourcing and Building Security Services company. Established in 2014, their team provides Back Office Outsourcing and Building Security Services.
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$5,000+< $25 / hr1,000 - 9,999Franklin Township, NJ
Services provided
100% Back Office OutsourcingCareCloud, a Back Office Outsourcing company, was established in 1999. The large team specializes in Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Bensalem, PA
Services provided
80% Back Office Outsourcing20% AccountingPrime Well Med Solutions LLC is a Back Office Outsourcing company established in 2024. Their services include Back Office Outsourcing and Accounting.
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UndisclosedUndisclosed250 - 999East Windsor, NJ
Services provided
60% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +2 services10% Document Digitization & Management10% TranscriptionQWay Healthcare is a Back Office Outsourcing company. Their team is located in East Windsor, New Jersey. The company offers Back Office Outsourcing and Call Center Services.
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Undisclosed< $25 / hr250 - 999Bernards, NJ
Services provided
75% Call Center Services5% AI Development5% Back Office Outsourcing +3 services5% Customer Service Outsourcing5% Sales Outsourcing5% Search Engine OptimizationSee all 7 projectsLawyerLine™ is a phone answering and receptionist service provider specializing in supporting law firms. The reviews highlight their exceptional communication, fast response times, and ability to handle high volumes of calls efficiently. Approximately 100% of reviewers express satisfaction, praising the company's value for money and tailored services. A recurring theme is LawyerLine’s strong focus on customer service and adaptability.
Reviews mention Patient
The overall sentiment regarding LawyerLine™ is highly positive, particularly highlighting their patience and compassion. One client noted, "LawyerLine is a team of compassionate, patient people," emphasizing their ability to alleviate the stress of managing inquiries. Furthermore, the responsiveness of the team to feedback, with Jenna providing timely support, underscores their commitment to client satisfaction. Although there was initial miscommunication regarding scripts, it was resolved, reflecting the team's adaptability.-
Answering Services for Legal Services Company
5.0 Jul 2, 2021LawyerLine is a team of compassionate, patient people. I like that I can take this off my plate without having to hire an actual receptionist, which is a lot of work. Additionally, they charge on a per-minute basis rather than having a flat fee.
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Industry Experience
LawyerLine™ has received positive feedback predominantly from the legal industry, specifically family law, estate planning, criminal law, and real estate. Clients commend their responsive communication, efficient call handling, and tailored services that cater specifically to legal practitioners. The overall sentiment is highly favorable, highlighting the provider's strengths in client acquisition and operational efficiency. Suitable clients are those seeking to enhance customer service and manage call volumes without hiring in-house staff.
Read All ReviewsSelect Industry to see insights
LegalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
LawyerLine™ has received positive feedback regarding its cost-effectiveness and value for money. Clients have noted that the pricing fits their budgets and provides excellent service quality. One client emphasized the impressive value for money, stating LawyerLine is 'incredibly accommodating' and tailored their services effectively. Another client highlighted that LawyerLine's competitive pricing was a significant factor in their decision to switch from a more expensive provider. Overall, the sentiment is that LawyerLine delivers substantial value relative to its cost.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
In Springfield, NJ, LawyerLine™ excels in legal call answering, intake, and call management, offering cost-effective, adaptable solutions for solo practitioners. Clients appreciate their promptness, detailed reporting, and personalized approach, making them a trusted partner for busy law firms.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed250 - 999Newtown, PA
Services provided
20% Accounting20% Call Center Services20% Commercial Financing +2 services20% Executive Search20% StaffingMidsize answering service KG Invicta Services, is located in Coimbatore, India and Bengaluru, India. The team focuses on Call Center Services and Commercial Financing.
Read moreSee All Locations (4)Newtown, PA
12 Penns Trail
Newtown, PA 1894050 - 75
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UndisclosedUndisclosed250 - 999Hamilton Township, NJ
Services provided
40% Cybersecurity40% IT Managed Services15% Document Digitization & Management +1 service5% Unified Communications Consulting & SIMidsize Cybersecurity company Atlantic Tomorrow's Office, is headquartered in New York, New York and Tarrytown, New York. Their services include Cybersecurity and IT managed services.
Read moreSee All Locations (7)Hamilton Township, NJ
2445 Kuser Road
Hamilton Township, NJ 0869041 - 49
866-785-8475
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UndisclosedUndisclosed2 - 9Cranbury, NJ
Services provided
35% Back Office Outsourcing35% Call Center Services30% Mobile App DevelopmentSee all 1 projectsPinnacle Data Services Pvt. Ltd. specializes in providing qualified customer service staff for various sectors, including healthcare for provincial governments. The reviews indicate mixed experiences, with some positive outcomes over the years, although recent engagements have been less satisfactory. Despite this, the company is noted for its ability to facilitate goal achievement.
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$1,000+$25 - $49 / hr10 - 49Norristown, PA
Services provided
50% Call Center Services50% Sales OutsourcingSee all 45 projectsSuperhuman Prospecting is a lead generation and cold calling company that excels in providing outbound prospecting and appointment-setting services. The majority of reviewers highlight their professionalism, adaptability, and effective project management, with 100% positive feedback regarding their performance and responsiveness. Notably, 60% of reviewers commend their ability to deliver results on time and their consultative approach, emphasizing their unique U.S.-based calling team.
Reviews mention Team players
Clients consistently express that Superhuman Prospecting & Pereus Marketing operates as true team players. One client noted their professionalism and responsiveness, stating, 'They make you feel like you are their only client.' Another emphasized their supportive approach, remarking, 'They treat you like a team member and take care of everything you need without bothering you constantly.' Overall, feedback highlights a strong sentiment of collaboration and attentiveness, reinforcing their reputation as a client-focused partner.-
Lead Generation Services for Commercial Roofing Company
5.0 Sep 13, 2023Everyone involved has been extremely professional, quick to respond, and patient. They make you feel like you are their only client. They treat you like a team member and take care of everything you need without bothering you constantly. They’re always on top of everything going on.
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7 of 7 reviews are 5 starsLess than $10,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Recent reviews of Superhuman Prospecting highlight their exceptional performance in lead generation and cold calling. Clients noted the professionalism and responsiveness of their team, particularly praising account manager Merry for her support and guidance. One client reported over 50 leads generated from 3,600 calls, while another highlighted 6 secured appointments. Overall, the sentiment is overwhelmingly positive, with clients appreciating the real-time analytics and effective communication, though a few suggested minor improvements in lead classification.Was this helpful?
Industry Experience
Superhuman Prospecting has demonstrated expertise across a diverse range of industries, including Construction, Financial Services, Business Services, Education, Advertising & Marketing, and Cleaners. Clients consistently praise their adaptability, professionalism, and effective project management. Overall sentiment is overwhelmingly positive, with many noting significant lead generation and appointment-setting success. This highlights the company's strengths in providing tailored outreach solutions, making them a valuable partner for organizations seeking growth in these sectors.
Read All ReviewsSelect Industry to see insights
Pharmaceuticals Software Construction Healthcare IT Services Beauty & Cosmetics Sports Media Food & Beverages Retail Energy & natural resources Real estate Consumer Products Business services Cleaners Education Other Industry Transportation Advertising & marketing Financial servicesWas this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
4.9
Willing to Refer
5.0
Reviewers from Pennsylvania highlight Superhuman Prospecting's proficiency in cold outreach, lead generation, and campaign management. They effectively set appointments and deliver tailored messaging, demonstrating excellent communication and adaptability. Clients appreciate their strategic insights and reliable project execution.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr50 - 249Philadelphia, PA
Services provided
50% Accounting25% Back Office Outsourcing25% Call Center ServicesSee all 5 projectsOutsourcing Business Solutions is a professional accounting services firm specializing in bookkeeping, reconciliation, and back-office support. With a 100% positive feedback rate, clients praise their efficiency, reliability, and strong project management. The company is noted for its transparency, timely delivery, and effective communication, making it a valuable partner for businesses seeking cost-effective and high-quality accounting solutions.
Reviews mention Knowledgeable
Clients consistently express high satisfaction with Outsourcing Business Solutions' knowledge and expertise. For instance, one client noted their familiarity with the industry, which facilitated a smooth onboarding process. They highlighted the team's efficiency, productivity, and structured approach to project management, stating, 'They know what they’re doing.' Overall, the sentiment reflects confidence in their knowledgeable staff and their ability to deliver quality services.-
Staff Aug & Accounting Services for Accounts Receivable Co
5.0 May 24, 2023Outsourcing Business Solutions has made our lives easier. They’re efficient and productive, and they know what they’re doing. We’re really happy with them.
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Industry Experience
Outsourcing Business Solutions has garnered positive feedback across various industries, including Financial Services, IT Services, Legal, and Business Services. Clients praised their expertise in accounting and bookkeeping, highlighting their efficiency, effective communication, and timely delivery. In the Financial Services sector, they excelled in QuickBooks management, while in IT Services, they streamlined accounting processes. Overall, clients appreciate their structured approach and valuable insights, making them a strong partner for businesses seeking reliable outsourcing solutions.
Read All ReviewsSelect Industry to see insights
Financial services Other Industry Business services Legal IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Outsourcing Business Solutions for their cost-effectiveness and high value for money. One client noted spending under $20,000 while achieving significant efficiency gains, stating the team was 'efficient and productive.' Another client highlighted their pricing as fitting within budget and providing 'good value for cost.' Overall, feedback reflects satisfaction with pricing relative to the quality of service, with many expressing a desire for long-term partnerships.Was this helpful?
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UndisclosedUndisclosed1,000 - 9,999Evesham, NJ
Services provided
50% Back Office Outsourcing10% Advertising10% Graphic Design +3 services10% Media Planning & Buying10% Other Digital Marketing10% Web DesignSEBPO, a large Back Office Outsourcing company, is based in Evesham, New Jersey and Dhaka, Bangladesh. The team specializes in Back Office Outsourcing and Advertising.
Read more -
$1,000+$50 - $99 / hr50 - 249Freehold, NJ
Services provided
25% Cloud Consulting & SI25% IT Managed Services20% Cybersecurity +3 services10% BI & Big Data Consulting & SI10% Back Office Outsourcing10% IT Staff AugmentationSee all 1 projectsExelegent is a multifaceted IT and medical billing company known for its expertise in automating routine tasks and ensuring patient information security. Notably, 100% of reviewers highlight their effective workflow and significant cost savings, with one client reporting a 15% expense reduction and a 10% revenue increase. The firm is highly recommended for its outstanding services and industry compliance.
Industry Experience
Exelegent has demonstrated expertise primarily in the Nonprofit and Healthcare sectors, with a focus on medical practices. Clients commend their strengths in IT, billing, security, and patient information compliance, leading to notable reductions in expenses and increases in revenue. Overall sentiment reflects high satisfaction, particularly regarding their automation capabilities and effective collaboration, indicating they are well-suited for organizations seeking to enhance operational efficiency in these industries.
Read All ReviewsSelect Industry to see insights
NonprofitWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Exelegent is perceived as offering strong value for money, with one client noting a 15% reduction in expenses and a 10% increase in revenue after utilizing their services. The client highlighted the company's effective handling of back-office tasks and impressive medical billing capabilities. Overall, the sentiment is positive, with no areas for improvement mentioned, indicating satisfaction with the cost-effectiveness and quality of service provided.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Toms River-based Exelegent excels in IT, billing, and security for medical practices, automating routine tasks and ensuring compliance. Their team improved operational efficiency, reducing expenses by 15% and increasing revenue by 10%. Clients praise their credentialing and robotic automation solutions, highlighting their reliability.Read Local ReviewsWas this helpful?
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Undisclosed< $25 / hr50 - 249Jackson Township, NJ
Services provided
25% Back Office Outsourcing25% Call Center Services25% Customer Service Outsourcing +4 services10% Sales Outsourcing5% Accounting5% Corporate Training & Coaching5% TranscriptionHeadquartered in Jackson Township, New Jersey, MSA Outsourcing Solutions LLC is a call center. Their services include Call Center Services and Back Office Outsourcing.
Read more -
$1,000+$25 - $49 / hr50 - 249East Brunswick, NJ
Services provided
50% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center ServicesEnfinity Medical Billing is a Customer Service Outsourcing company launched in 2016. In East Brunswick, New Jersey, the team specializes in Customer Service Outsourcing and Back Office Outsourcing.
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$5,000+Undisclosed10,000+Philadelphia, PA
Services provided
35% Custom Software Development25% Back Office Outsourcing20% Call Center Services +2 services15% Generative AI5% Robotics Process AutomationEClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
Read moreSee All Locations (12)Philadelphia, PA
1880 John F Kennedy Boulevard
Philadelphia, PA 191031001 - 2000
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$1,000+$25 - $49 / hr2 - 9Morrisville, PA
Services provided
100% Call Center ServicesNewtown Answering Service is an answering service company. In Morrisville, Pennsylvania, the team offers Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Newtown, PA
Services provided
100% Call Center ServicesKeystone Answering Service is a small Newtown, Pennsylvania-based call center. The team offers Call Center Services.
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$1,000+< $25 / hr10 - 49Sayreville, NJ
Services provided
80% Back Office Outsourcing20% Customer Service OutsourcingSee all 2 projectsAMBSI Inc. is a specialized revenue management company offering comprehensive solutions for navigating complex payor processes in the healthcare sector. Clients consistently praise their ability to streamline billing and invoicing, with 100% of reviews highlighting their effectiveness in reducing claims liability and identifying errors.
Industry Experience
AMBSI Inc. has demonstrated notable expertise in the healthcare industry, specifically in revenue cycle management. Clients highlight their proficiency in navigating complex payor processes, which enhances cash collections and reduces billing errors. The firm’s impact is marked by improved net revenue and efficiency. Overall sentiment in healthcare is positive, indicating AMBSI's capability as a reliable partner for medical groups seeking to optimize financial performance.
Read All ReviewsSelect Industry to see insights
HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have noted that AMBSI Inc. provides significant value for their services, particularly in enhancing revenue cycle management and reducing claims liability. One client highlighted their ability to navigate complex payer processes effectively, contributing to improved financial performance. However, specific feedback on the company's billing or cost structure was not provided, indicating a potential area for clearer communication regarding pricing.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Old Bridge-based healthcare providers commend AMBSI Inc. for their comprehensive revenue cycle services, from claim submission to follow-up. They excel in error correction and revenue enhancement, offering a simple, effective interface. The team’s consistent support and industry knowledge stand out to local clients.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr250 - 999Philadelphia, PA
Services provided
35% Back Office Outsourcing35% Call Center Services30% Customer Service OutsourcingPRWTech is a call center in Philadelphia, Pennsylvania and Washington, District of Columbia. The team provides Call Center Services and Back Office Outsourcing.
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$5,000+$150 - $199 / hr10 - 49Princeton, NJ
Services provided
25% Pay Per Click20% Demand Generation Marketing15% Advertising +3 services15% CRM Consulting and SI15% Call Center Services10% Marketing StrategyTenneX Legal is a pay per click company. Based in Princeton, New Jersey, their small team provides Pay Per Click and Demand Generation Marketing. The agency was established in 2021.
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$25,000+$50 - $99 / hr50 - 249Franklin Township, NJ
Services provided
20% Robotics Process Automation10% BI & Big Data Consulting & SI10% Back Office Outsourcing +6 services10% Custom Software Development10% Generative AI10% IT Managed Services10% Low/No Code Development10% Mobile App Development10% UX/UI DesignSee all 32 projectsSunflower Lab is a versatile software development company specializing in custom software, mobile app, and web application development. They have received predominantly positive feedback across various industries for their adaptability, responsiveness, and ability to meet client needs, with approximately 90% of reviews highlighting their technical proficiency and project management skills. A consistent theme is their competitive pricing and customer-centric approach, though some mention room for improvement in communication and adherence to initial project expectations.
Industry Experience
Sunflower Lab demonstrates expertise across various industries including Healthcare, Manufacturing, Telecommunications, and IT Services. Clients commend their responsiveness, strong communication, and ability to deliver scalable solutions tailored to specific needs. In Healthcare, they excel in developing essential applications for patient monitoring and service management. Manufacturing clients praise their custom software development capabilities. Overall, the sentiment is positive, highlighting Sunflower Lab's adaptability and technical proficiency, making them a suitable partner for projects in these sectors.
Read All ReviewsSelect Industry to see insights
Healthcare Manufacturing Advertising & marketing Nonprofit Consumer Products Telecommunications Information technology Financial services IT Services Software Retail Real estate Other Industry Arts, entertainment & musicWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive Sunflower Lab's pricing as competitive and reflective of good value for money. One client noted a 30% reduction in estimated budget due to their competitive pricing compared to other vendors. Another client emphasized the affordability of their flat-rate pricing model, which was particularly beneficial for their early-stage startup. Overall, feedback indicates satisfaction with the cost relative to the quality of work delivered, with several clients expressing a willingness to continue their engagement based on positive experiences.Was this helpful?
More responsive than most other service providers
Get in TouchSunflower Lab is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
View projects from:
Columbus, Ohio (5) New York City, New York (3) Los Angeles, California (3) Boston, Massachusetts (2) Dallas, Texas (1) Cincinnati, Ohio (1) Houston, Texas (1) New Braunfels, Texas (1) Sparta, New Jersey (1) The Bronx, New York (1) Washington, District of Columbia (1) Grand Prairie, Texas (1) Atlanta, Georgia (1) Gahanna, Ohio (1) St. Petersburg, Florida (1) Orlando, Florida (1) Ocean City, New Jersey (1) Fairfield, New Jersey (1) Lucas, Ohio (1)Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Philadelphia, PA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingSee all 6 projectsAnswerFront is a customer service and support solutions provider that specializes in enhancing client communication and operational efficiency. The overall feedback reveals significant improvements in client satisfaction, lead conversion rates, and operational productivity, with measurable outcomes such as a 20-25% increase in customer satisfaction scores and a 15-25% improvement in lead conversion rates. Reviewers consistently highlight AnswerFront's commitment to quality and exceptional project management.
Industry Experience
AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.
Read All ReviewsSelect Industry to see insights
Advertising & marketing Human Resources Business services Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.Was this helpful?
Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
AnswerFront, based in Philadelphia, PA, excels in customer support, CRM implementation, and sales process automation for local clients. Reviewers highlight their ability to improve operational efficiency, customer satisfaction, and lead conversion through tailored, timely solutions for diverse business needs.Read Local ReviewsWas this helpful?
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$10,000+$50 - $99 / hr10 - 49West Windsor Township, NJ
Services provided
10% Cybersecurity10% IT Managed Services10% IT Staff Augmentation +14 services5% Application Testing5% BI & Big Data Consulting & SI5% Back Office Outsourcing5% Blockchain5% Call Center Services5% Cloud Consulting & SI5% Custom Software Development5% Enterprise App Modernization5% IT Strategy Consulting5% Mobile App Development5% UX/UI Design5% Unified Communications Consulting & SI5% Web Design5% Web DevelopmentTuwa Solutions is a West Windsor Township, New Jersey-based Cybersecurity company. They specialize in Cybersecurity and IT managed services and were launched in 2017.
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UndisclosedUndisclosed1,000 - 9,999Plymouth Meeting, PA
Services provided
50% Back Office Outsourcing50% Call Center ServicesSee all 1 projectsAllianceOne offers tax collection services and is recognized for helping businesses achieve financial growth through effective revenue collection. The reviews highlight a significant increase in earnings, with clients commending AllianceOne for its swift service and strategic value for money. The company's high ratings, geographical convenience, and competitive pricing are noted as compelling factors for partnership.
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$25,000+$25 - $49 / hr250 - 999Edison, NJ
Services provided
70% Back Office Outsourcing30% Customer Service OutsourcingLocated in Edison, New Jersey, Isolve RCM is a midsize Back Office Outsourcing company. The team specializes in Back Office Outsourcing and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249South Plainfield, NJ
Services provided
50% Back Office Outsourcing50% Call Center ServicesHeadquartered in South Plainfield, New Jersey, Smyyth is a Back Office Outsourcing and answering service. Launched in 1906, the team offers Back Office Outsourcing and Call Center Services.
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We evaluate service providers using a structured methodology that combines:
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This data powers tools like the Leaders Matrix, which helps you compare agencies directly. Our research team curates rankings by weighing verified reviews most heavily, so the most trusted and experienced providers rise to the top.
Using this unique combination of verified client feedback and provider-supplied insights, Clutch distills the most important details into clear, digestible summaries so you have everything you need to make confident, informed decisions quickly.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 3 Trenton BPO Services
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$1,000+< $25 / hr250 - 999Princeton, NJ
Ability to deliver
24.1/40.018.8/20 Reviews0/10 Clients & Experience5.3/10 Market PresenceService focus
100% Back Office Outsourcing -
Undisclosed< $25 / hr1,000 - 9,999Princeton, NJ
Ability to deliver
23/40.017.4/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Princeton, NJ
Ability to deliver
24.2/40.018.6/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$25,000+< $25 / hr10,000+Princeton, NJ
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr50 - 249Princeton, NJ
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Eddington, PA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr2 - 9Princeton, NJ
Ability to deliver
13/40.013/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999Princeton, NJ
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.3/40.017.6/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Levittown, PA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
$1,000+< $25 / hr50 - 249Plainsboro Township, NJ
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+< $25 / hr1,000 - 9,999Franklin Township, NJ
Ability to deliver
17.5/40.00/20 Reviews9/10 Clients & Experience8.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed50 - 249Haddonfield, NJ
Ability to deliver
37.2/40.017.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed10 - 49Bensalem, PA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
UndisclosedUndisclosed250 - 999East Windsor, NJ
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
Undisclosed< $25 / hr250 - 999Bernards, NJ
Ability to deliver
28.4/40.016/20 Reviews7.4/10 Clients & Experience5/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed250 - 999Newtown, PA
Ability to deliver
4.6/40.00/20 Reviews0/10 Clients & Experience4.6/10 Market PresenceService focus
20% Back Office Outsourcing80% Other
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