- 0 of 1 Document Digitization & Management reviews are 5 stars
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- Less than $10,000 avg. project cost
Document Digitization & Management PROJECT HIGHLIGHT
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Unity Communications is a business process outsourcing company offering comprehensive services such as customer support and data management. Across reviews, 100% of clients praised their professionalism, responsiveness, and cost-effective solutions, with approximately 30% noting impressive recruitment and onboarding processes. Areas for improvement include transparency during transitions and more accurate quality evaluations.
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ConnectOS is a leading provider of offshore talent for organisations in Australia, New Zealand, the US, Canada and the UK. For over a decade, we’ve been supporting our global clients with premium
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Remote CoWorker is a virtual assistant service provider offering a wide range of administrative and operational support, including CRM management, social media management, telemarketing, and more. Approximately 90% of reviews highlight their value for cost and effective communication, while 80% of clients appreciate the seamless onboarding process and responsiveness of their team. The company is praised for its ability to align with client values and deliver reliable, timely assistance, with most clients noting their satisfaction with Remote CoWorker's tailored solutions.
Document Digitization & Management PROJECT HIGHLIGHT
5.0 — Remote CoWorker provides call center services for a real estate investment company. The team organizes incoming leads, prioritizes urgent customer issues, and prepares documents for client Read more
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Hugo is a versatile outsourcing company specializing in customer support, content management, and operational efficiency. Across various projects, they have consistently delivered remarkable results, such as a 99.8% accuracy rate in order processing and a 50% reduction in support tickets. Reviewers appreciated their adaptability and seamless integration into existing operations, with 100% of reviews highlighting their positive impact on operational capacity and efficiency.
Clients consistently highlighted Hugo's exceptional project organization and management. For instance, one client noted the thorough onboarding process and transparent communication, which fostered confidence and efficiency. Another client praised Hugo's ability to deliver items on time, with regular check-ins creating a sense of reliability. Overall, the sentiment reflects a strong appreciation for Hugo's structured approach, effective collaboration, and their capacity to meet and exceed project expectations.
They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
We had an onboarding session that lasted 1 week and then on-going meetings and conversations depending on project timelines. Their onboarding documentation was very thorough and easy to follow.
They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect.
Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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HR Outsourcing PROJECT HIGHLIGHT
4.5 — Hugo provides outsourced accounting, finance, and content writing services for an IT services firm. They create financial reports and statements and produce and proofread content based on the Read more
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Execo is a digital marketing agency specializing in SEO, content creation, social media management, and comprehensive marketing strategy execution. Feedback highlights Execo's operational excellence, with 100% of reviews mentioning their timely delivery and high quality of service. Clients consistently praise their personable and competent team, with no areas for improvement noted.
Clients have consistently praised Execo for delivering exceptional results, particularly highlighting their flexibility and collaborative approach. One client noted, "Bandalier has been very flexible in helping us get into the door of several new clients," showcasing their effectiveness in expanding sales operations. Additionally, the strong culture and process were commended, with remarks such as, "They have been able to produce what they said they could," reinforcing the positive sentiment about their impactful performance.
I can say without hesitation that Bandalier has been very flexible in helping us get into the door of several new clients. As we move forward and expand the program, the numbers will continue to grow for us in terms of prospects. The people, the culture, and the process. Like I stated, they were able to check off all of the boxes we were looking for in a partner and have been able to produce what they said they could.
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Search Engine Optimization PROJECT HIGHLIGHT
5.0 — Execo for SEO has been hired by a B2B IT services company to develop a marketing plan. The team is responsible for optimizing SEO, managing their social media, creating content, and handling email Read more
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FBSPL- Fusion Business Solutions (P) Limited is a company specializing in back-office support and administrative services, particularly for insurance agencies. The company has received overwhelmingly positive feedback, with around 90% of reviewers highlighting their efficiency, communication skills, and ability to integrate seamlessly into existing workflows. Their strong project management skills and cost-effective services are consistently praised, although some feedback suggests areas for improvement in onboarding processes.
Clients have noted that Fusion Business Solutions (P) Limited establishes clear expectations through effective communication and project management. One client highlighted the ease of collaboration, stating, 'They listen to us, and they take action immediately if we need to change something.' Additionally, the structured approach and regular meetings ensure alignment on goals and deliverables, contributing to an overall positive experience. The sentiment reflects strong confidence in Fusion's ability to meet client needs efficiently.
The Fusion team is precise; we can tell how tuned in they are by their questions. They listen to us, and they take action immediately if we need to change something. We’ve had an outstanding experience. They follow a clear methodology, learn quickly, and deliver fast results.
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Finance & Accounting Outsourcing (FAO) PROJECT HIGHLIGHT
5.0 — FBSPL- Fusion Business Solutions (P) Limited provides accounting services for a car insurance company. The team assists with accounting tasks such as journal entries, reconciliations, and system Read more
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TECHSPEED INC is a company specializing in data entry, transcription, lead generation, and business process outsourcing services. The reviews highlight their adaptability, efficiency, and excellent customer service, with a notable emphasis on their quick response times and error-free project execution. Approximately 100% of reviewers praised their reliability and communicative approach, while only a small percentage noted minor areas for improvement, such as record-keeping. Their consistent performance makes them a trusted partner in diverse industries.
Clients have expressed high satisfaction with TECHSPEED INC's receptiveness, highlighting their adaptability and proactive communication. One client noted their 'excellent project management' and ability to swiftly scale operations, stating that the team became an 'extension of our staff.' Feedback loops were tight, allowing for timely issue resolution. The client's praise for team members Vidya and Sunil further underscores the company's strong engagement and responsiveness, although they suggested minor improvements in record-keeping.
We had a pretty tight feedback loop on any issues. Since the product was new, bugs came up frequently, and the team was great at raising flags. They were excellent at project management and became an extension of our staff. TECHSPEED INC will remember anything you say. Ensure you have a process nailed down because they’re great at following directions.
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Translation PROJECT HIGHLIGHT
5.0 — TechSpeed Inc provides transcription services for a consumer credit reporting agency. They also assist with the data collection process. Read more
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Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Client feedback highlights Boldr.'s proactive approach to communication and problem-solving as a key strength. The Customer Happiness Team Lead of Tractive noted that Boldr. consistently delivers items on time and adapts strategies to meet evolving needs. Their commitment to continuous improvement and ability to anticipate changes in the customer support landscape were particularly impressive, setting them apart from other providers. Overall, the sentiment regarding Boldr.'s proactivity is highly positive.
Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.
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Back Office Outsourcing PROJECT HIGHLIGHT
5.0 — Boldr. provides BPO and employer-of-record services for an online registry platform. The team provides 128 team members who support nine different departments and handle over 12 functions. Read more
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JOYNO INC is a comprehensive digital marketing and design firm that excels in lead generation, social media marketing, website development, and branding. Reviews highlight their exceptional quality, creativity, and customer-centric approach, with a 100% positive feedback rate emphasizing effective communication, timely delivery, and strong company values. Clients frequently commend their professionalism and passion, which significantly benefit client engagement and business growth.
Clients frequently commend JOYNO INC for their exceptional communication skills. One client highlighted the team's responsiveness and openness to input, stating, 'The team could not be more helpful, always open to my input without any resistance.' Another client rated their communication a perfect 10 out of 10, noting that JOYNO INC consistently shares designs for approval and addresses issues promptly. Overall, the sentiment regarding their communicative nature is overwhelmingly positive, with clients appreciating their professionalism and dedication.
The passion and creativity of the work they did for us, every suggestion was met with complete openness and great communication. Not once did they make an excuse or miss a meeting to discuss any concerns. The entire team is engaging and so kind. A breath of fresh air.
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SMS Marketing PROJECT HIGHLIGHT
5.0 — JOYNO INC provides comprehensive digital marketing services for a wellness company. The team is responsible for creating and posting content on various platforms, including YouTube, Facebook, and Read more
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Human Digital is a digital marketing and design agency offering services such as website development, branding, social media marketing, and lead generation. Overall feedback from reviews is overwhelmingly positive, with clients praising their responsiveness, project management, and ability to deliver exceptional results. Approximately 85% of reviewers highlighted their effective communication and impressive cultural fit, while 90% expressed satisfaction with their outcomes, indicating a strong reputation for reliability and expertise.
Clients express a strong sentiment of satisfaction regarding Human Digital's results-oriented approach. One CEO highlighted their effective communication and timely delivery of a comprehensive rebranding project, resulting in a modern, user-friendly website. Another client praised their ability to streamline processes, noting significant business growth through enhanced online engagement. Overall, feedback emphasizes Human Digital's commitment to understanding client needs and delivering impactful solutions, fostering a collaborative and efficient project environment.
Frequent contact and discussions to ensure briefs were being met and queries were being resolved quickly to ensure delivery times could be met. Early notifications of any delays etc so we were all on the same page about delivery timelines. They spent time understanding our business and what would be most beneficial for us going forward, as well as trying to uncover other tools that could benefit us that weren't necessarily included as part of the brief.
One of my previous students now books all of her private sessions through my website. It completely streamlined that communication for me. I have three new students that I’ve already started mentoring who all found me through the website. Some of my previous students have reached out to me about working with Human Digital to start their own business as well.
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Conversion Optimization PROJECT HIGHLIGHT
5.0 — Human Digital generated leads and developed web pages for a global technology manufacturer. The team also created key visuals and ad copy for LinkedIn ads. Read more
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LawyerLine™ is a phone answering and receptionist service provider specializing in supporting law firms. The reviews highlight their exceptional communication, fast response times, and ability to handle high volumes of calls efficiently. Approximately 100% of reviewers express satisfaction, praising the company's value for money and tailored services. A recurring theme is LawyerLine’s strong focus on customer service and adaptability.
Clients have expressed high satisfaction with LawyerLine™, highlighting their 24/7 receptionist service as a significant asset for improving customer engagement and securing new clients. One client noted, "They are always friendly and helpful," while another emphasized the seamless integration into their operations. Despite a few early message conveyance issues, overall feedback reflects a positive sentiment, with clients appreciating the responsiveness and effectiveness of the service in enhancing their competitive edge.
We have been able to secure more clients in a more timely manner without having to hire someone in house. This is huge for us as our physical office space is small. Having someone available to field calls 24/7 puts us ahead of our competitors as we are more available to the potential clients. How quickly they were able to take over our call volume and seamlessly integrate themselves into our daily business activities. The customer service is always happy and quick to help. We had a few instances with messages not being properly conveyed, but that was very early on and was quickly addressed.
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Call Center Services PROJECT HIGHLIGHT
5.0 — LawyerLine™ provides receptionist services. They handle all incoming calls and redirect them to the proper internal teammate. They also do intake calls and gather specific information on behalf of Read more
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Martal Group is a sales lead generation company specializing in developing comprehensive outreach strategies. The overall feedback from reviews is predominantly positive, with approximately 88% of clients noting their professionalism, responsiveness, and effective communication. Some clients appreciated their technical knowledge and personalized approach, while others suggested room for improvement in CRM integration and empathy towards client disappointment.
Overall, clients have expressed a positive sentiment regarding Martal Group's accessibility and responsiveness. Feedback highlights their professionalism and proactive approach, with clients noting that the team was 'always available' and 'receptive to feedback.' One client stated, 'They were always available to answer any of our questions and provide guidance whenever we needed it.' This consistent availability and commitment to customer satisfaction have been key factors in their successful collaborations.
They have been very professional and proactive since the beginning of our collaboration. They have been always available and doing more than needed with a quite proactive approach. Very professional team who is well-experienced within their fields.
They were always available to answer any of our questions and provide guidance whenever we needed it. They were also receptive to feedback and made adjustments to their approach to ensure that our needs were met. Their commitment to delivering a high-quality service and responding to customer needs in a timely manner is truly remarkable.
The fractional VP of sales was readily available for conversations with our team and he was always willing to tailor his services to our needs. Our best impression from our partnership was the quick turnaround.
We had weekly calls and daily email and WhatsApp chat. The team responsiveness and constant availability proved to be an effective form of communication. Their ability to articulate our services through technological resources is instrumental in winning more clients.
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Back Office Outsourcing PROJECT HIGHLIGHT
5.0 — Martal Group provides pre-sales, lead generation, and appointment-setting services for a database solutions company. They've improved the client's outbound messaging and helped expand the US market Read more
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HelpSquad is a customer service outsourcing company specializing in 24/7 live chat, lead capture, and virtual assistant services. Overall, the feedback is overwhelmingly positive, with 100% of reviewers highlighting their responsiveness, project management, and alignment with company values. Many clients appreciate their cost-effectiveness, high customer service standards, and ability to improve conversion rates and streamline operations.
Clients consistently commend HelpSquad for their exceptional attention to detail, highlighting that they consistently avoid repeating mistakes. One client noted their impressive ability to manage complex tasks such as patient billing and appointment scheduling with precision. Overall, the sentiment regarding HelpSquad's detail-oriented approach is overwhelmingly positive, with clients expressing satisfaction in the thoroughness and quality of the services provided.
We're impressed with their attention to detail. They've also never done the same mistake twice.
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IT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Clients express a highly positive sentiment regarding TDCX's accessibility. Feedback highlights the company's dedication to accommodating client requests and their open communication style. One client noted, "The Operations manager is very easy to reach and fast in response," emphasizing the importance of accessibility in fostering collaboration. Additionally, TDCX's willingness to adapt and grow alongside clients reinforces their commitment to being accessible and supportive throughout the project lifecycle.
The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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Customer Service Outsourcing PROJECT HIGHLIGHT
5.0 — TDCX provides a fintech company with scalable operations for customer service, account security, and merchant risk assessments. They provide a thousand-person team to operate at multiple service Read more
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Select VoiceCom is a customer service and sales support company specializing in providing tailored solutions for businesses. Across the reviews, 100% of clients praised their reliability and dedication, with 83% emphasizing their strong cultural fit and quality service. Clients noted a significant increase in sales and customer satisfaction, with a 25% boost in sales conversions and a 35% rise in customer satisfaction.
Recruitment Process Outsourcing PROJECT HIGHLIGHT
5.0 — Select VoiceCom provided outsourced recruitment services for a financial services company. The team helped the client hire and train a team of customer service agents. Read more
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Hexaware Technologies is an IT strategy consulting company established in 1990. The large team specializes in IT strategy consulting and cloud consulting & SI.
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Go Answer is an answering service company offering inbound call handling, chat support, and customer service solutions. The reviews reflect a high satisfaction rate, with clients noting enhanced professionalism and reliability—over 80% of reviews highlight responsiveness and quality of service. Many clients report significant cost savings, with several indicating reduced expenses by up to 66%. Areas for improvement include expanded bilingual capabilities and training transparency.
Clients consistently highlight the professionalism of Go Answer’s representatives, noting their ability to handle difficult situations with poise and empathy. One client emphasized that Go Answer's team significantly enhances their firm's image, stating it makes them appear more prestigious and conscientious. Overall, feedback reflects a strong sentiment of satisfaction with the service, citing excellent communication, responsiveness, and a commitment to delivering on promises without criticism for performance.
I believe Go Answer’s work makes us look more prestigious, conscientious, and professional. I think there’s a high level of professionalism that we demonstrate by having a partner like Go Answer. We’re impressed with how professional and even-keeled their representatives are. I’ve listened to some voice calls where the person presented very difficult situations, and Go Answer’s agents handled them with a lot of professionalism and even temperament — I think that has really stood out to me the most.
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Call Center Services PROJECT HIGHLIGHT
5.0 — A law firm was looking to upgrade their high-level answering services, so they hired Go Answer for their call center services. The team was instructed to have a personable and empathic method of Read more
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Task Virtual is a versatile outsourcing company specializing in services such as customer service management, back-office operations, web design, market research, and SEO. Across reviews, the company has received overwhelmingly positive feedback, with 100% of clients praising their project management and responsiveness. Clients appreciate Task Virtual's understanding of industry-specific needs and their ability to deliver tailored solutions, resulting in significant improvements in efficiency, customer satisfaction, and business outcomes.
Finance & Accounting Outsourcing (FAO) PROJECT HIGHLIGHT
5.0 — Task Virtual provided financial and accounting outsourcing services for an insurance company. The team handled monthly financial reporting, accounts payable, and receivable management. Read more
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GCS Agents is a comprehensive service provider specializing in call center operations, training, inbound services, and back office support. Reviews highlight their exceptional performance in call management, adaptability in training, and efficiency in back office tasks, with 100% of reviewers noting their strong communication skills and dedication to client success. Clients appreciate their ability to tailor solutions and maintain high-quality service, contributing to significant operational efficiencies and cost savings.
Clients have praised GCS Agents for their personable approach, highlighting the strong rapport built with team members, particularly George, who provided valuable personal feedback and mentorship. One client noted their genuine commitment to success, emphasizing flexibility and understanding of unique situations. Overall, the sentiment is highly positive, with clients appreciating the humanistic view taken by GCS Agents in project management, despite a desire for improved communication regarding financial aspects.
George was top-notch—I loved all of our interactions. He gave great personal feedback, was motivating, and encouraging whenever we needed it. He went above and beyond his role and mentored me a bit. Not only did they provide content, but they provided exactly what I needed as a training manager.
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Business Consulting PROJECT HIGHLIGHT
5.0 — GCS Agents provided existing content to help a business identify their new direction for their materials. It served as a base for them to modify and distribute across the company. Read more
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RemoteReps247 is a lead generation company that excels in providing prospective client meetings and sales-qualified leads. Across various reviews, 100% of clients praised the company for their quick responses and timely deliveries, with notable outcomes such as an 87% Lead to SQL conversion rate. Clients frequently highlighted the firm's good value for cost and proactive communication.
Clients have expressed high satisfaction with the quality of work delivered by RemoteReps247, citing their effective project management and proactive communication. One client noted that the leads provided were valid and aligned with their business needs, highlighting the company's ability to deliver genuine leads with substantial budgets. Overall, feedback reflects a sentiment of confidence in RemoteReps247's capability to meet project requirements and exceed expectations.
The qualified leads which were in line with our business and experience were presented to choose from. The leads were exactly matching with keywords which were given by us. All the leads were genuine We selected the most suitable lead where we had 100% confidence on the completion of software requirement mentioned in the lead.
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Sales Outsourcing PROJECT HIGHLIGHT
5.0 — RemoteReps247 provides ongoing mobile app development to increase the sales outsourcing and lead generation efforts of a software development and testing company. The team is responsible for UI/UX Read more
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PREMIUMHELP is an SEO service provider that assists businesses in enhancing their website rankings and organic traffic through skilled SEO analysts and virtual assistants. The company is praised for its affordability, effective communication, and professional efficiency, with 100% of reviewers noting successful SEO outcomes and workflow management. While the team is commended for meeting deadlines consistently, scheduling meetings could be improved.
Search Engine Optimization PROJECT HIGHLIGHT
5.0 — PREMIUMHELP handles SEO for a career counseling firm. The goal was to generate qualified leads, drive organic traffic, and rank higher on Google through articles, research keywords, and Read more
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FirmsDesk is a comprehensive BPO and back-office service provider, excelling in customer service, call center operations, and technical support, including web design assistance. With 100% of reviews highlighting their proactive communication, high-quality work, and cost-effectiveness, FirmsDesk is praised for meeting client expectations and generating business growth. Their services are highly recommended, especially for startups and firms needing multilingual support.
Clients consistently commend FirmsDesk for their excellent communication skills and responsiveness. One CEO highlighted their impressive ability to provide timely updates and detailed end-of-day reports, emphasizing that concerns are addressed within 24–48 hours. The client appreciated FirmsDesk's transparency regarding their capabilities, stating, 'They’re pretty transparent with what they can and can’t do.' Overall, the sentiment reflects strong satisfaction with FirmsDesk's communicative approach.
The process has been straightforward. Every day, we get end-of-day reports telling us the number of clients they’ve reached out to and the transcriptions they’ve completed. We communicate through Slack, Skype, and emails. Whenever we address them with issues, they respond within 24–48 hours.
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Translation PROJECT HIGHLIGHT
5.0 — FirmsDesk is providing lead generation services for an outsourcing company. They also translate calls from Arabic to English. Read more
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Abacus Cambridge Partners is a versatile company specializing in API management, integration services, and business process outsourcing. The reviews indicate a high level of satisfaction with their technical proficiency, timely delivery, and flexibility, with nearly all feedback being positive. Clients consistently commend their quick adaptability and professional project management, making them a recommended partner for complex technical and integration projects.
Clients consistently highlight Abacus Cambridge Partners' transparency as a key strength. They appreciate the team's honesty about project limitations and their commitment to delivering quality work on time. One client noted their 'friendly, honest, and transparent' communication style, particularly when discussing project feasibility. Overall, the sentiment regarding transparency is overwhelmingly positive, reinforcing Abacus's reputation as a reliable partner in complex implementations.
In addition to that, their team is also friendly, honest, and transparent when something cannot be done or could be done in a better way. They’re also very technically knowledgeable, which is key for us.
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Web Development PROJECT HIGHLIGHT
5.0 — Abacus Cambridge Partners provides Apigee platform management services for a holding company. They also oversee a CIM (Customer Identity Management) platform as well as API maturity and Read more
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CareCloud is a Back Office Outsourcing company. They focus on Back Office Outsourcing and were launched in 1999.
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Sales Schema is a specialized business development agency known for its strategic approach to outbound sales and lead generation. The company consistently receives positive feedback, with 100% of reviewers highlighting their personalized outreach, seamless integration with client teams, and innovative strategies. Sales Schema is praised for its expertise in creating sustainable new business pipelines, particularly for agencies, and is recognized for its commitment to enhancing cold outreach processes.
Sales Schema has received consistently positive feedback regarding their high-quality work. Clients highlighted their effective and personalized outreach strategies that yield impressive results, such as establishing a robust sales pipeline and generating significant prospect meetings. One client noted their commitment to improving cold outreach, while another praised their seamless integration as an extension of their team. Overall, the sentiment reflects strong satisfaction with the quality and effectiveness of Sales Schema's services.
They have a very good system that creates a board of progress with each new client. They deliver on time and respond to our needs as they come up.
Awesome prospects in sales pipeline and deals closed as a direct result of the Sales Schema strategic approach to outreach. Regardless of any specific client, they actually care about improving the state of cold outreach.
Their tenacity and systematic outreach volume impressed us. Fairly seamless and simple workflow.
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Sales Outsourcing PROJECT HIGHLIGHT
5.0 — Sales Schema provides sales outsourcing services to a digital marketing firm. They deploy a LinkedIn sales navigator, create new inbound revenue streams, identify 75-200 prospects, and book 35-100 Read more
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Quislex is a legal processing company that offers back office services, helping clients manage overwhelming workloads by efficiently purging data and improving staff relationships. The reviews highlight their effective and thorough service, with 100% of feedback being positive, although some suggest increasing their staff.
Call Center Services PROJECT HIGHLIGHT
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Boldly is a back-office service provider that offers stability and helps firms enhance customer service by handling approximately 30% of their workload. While clients appreciate their stability and hardworking nature, there is room for staff improvement. Overall, 100% of the feedback highlights stability as a key strength, though there are minor concerns about ease of collaboration.
Call Center Services PROJECT HIGHLIGHT
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FlyTech, Inc. is a lead generation and sales development company that specializes in outbound campaigns, prospect identification, and strategic collaboration. With a consistent track record of timely project delivery and effective communication, the company has received overwhelmingly positive feedback, with numerous clients praising their tailored solutions and expertise in generating quality leads. A significant 100% of reviewers highlight FlyTech's ability to create strategic marketing campaigns that yield tangible business results.
Clients consistently highlight FlyTech, Inc.'s innovative approach to project management and lead generation. One client noted their impressive focus on testing new ideas and continuously iterating to improve results, stating, 'Even when we found successful sequences, the team continued to push for new ideas.' Another client praised their unique perspective on building repeatable growth funnels and validating messaging. Overall, the sentiment regarding FlyTech's innovation is highly positive, showcasing their commitment to adaptability and creative problem-solving.
Their focus on testing new ideas and constantly iterating is very impressive. Even when we found successful sequences, the team continued to push for new ideas to keep improving results.
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Sales Outsourcing PROJECT HIGHLIGHT
5.0 — FlyTech, Inc. provides lead generation services to a PR firm. They specialize in LinkedIn prospect outreach, using a prospect identification tool for automated outreach, allowing them to focus on Read more
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Periodix is a lead generation company specializing in enhancing client outreach through platforms like Upwork and LinkedIn. The company is praised for its effective lead generation strategies, professional communication, and dedication, with 100% of reviewers reporting satisfactory outcomes and no areas for improvement. Notably, clients experienced increased lead generation, with some citing a performance increase by up to four times. Periodix is commended for its systematic and innovative approach, delivering consistent results across various industries.
Business Consulting PROJECT HIGHLIGHT
5.0 — Periodix provided lead generation services to a software development firm. The team focused on finding leads on LinkedIn, Crunchbase, and Upwork, as well as on events like Web Summit, DMEA, and Read more
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EXL Service is a back-office service provider specializing in billing, accounting, legal entry, and medical billing services. Feedback from clients is predominantly positive, with approximately 75% of reviewers highlighting their ability to streamline operations and meet client expectations. However, some suggestions include enhancing their training modules and cost management. Clients report significant time and cost savings, indicating the firm's efficiency and reliability.
Clients have consistently praised EXL Service for their efficiency in handling back office operations. One client noted a 30% increase in output and a savings of 120 man-hours per week, attributing these improvements to EXL's timely and quality work. They emphasized that the partnership has eliminated delays during peak periods, such as tax season, and remarked on the significant financial benefits of their services. Overall, the sentiment reflects strong satisfaction with EXL's efficiency and impact on operational effectiveness.
They free up time for our staff and make us more efficient.
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Call Center Services PROJECT HIGHLIGHT
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Flowd is a lead generation and email marketing agency that excels in fostering client relationships and delivering high-quality leads. Their services have consistently resulted in measurable success, with clients praising their quick responsiveness and collaborative approach. Approximately 100% of reviewers commend their company culture and alignment of values, highlighting their adaptability and dedication to client needs.
Client feedback reflects a highly positive sentiment regarding Flowd's adaptability. They noted Flowd's ability to quickly adjust to their needs and their willingness to test additional features to enhance results. The client's satisfaction with Flowd's proactive approach to improving their service further underscores this adaptability, indicating a strong alignment with their project requirements.
The way they were able to adapt quickly to our needs and constantly working to improve their company structure and model. They were happy to test out extra features with us to see if it would improve our results along with our relationships with our prospects.
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Sales Outsourcing PROJECT HIGHLIGHT
5.0 — A real estate company has hired Flowd for lead generation services through email marketing tasks. Read more
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Cogneesol is a business process outsourcing company specializing in data processing and back-office support services. Reviews indicate a highly professional and adaptive team, with 90% of feedback highlighting their flexibility and commitment to client needs. However, 10% of reviews suggest room for improvement in proactive communication and meeting deadlines. Overall, clients appreciate their dedication and responsiveness.
Cogneesol has received high praise for its professionalism, particularly through the performance of Hridyesh, who is described as 'incredibly smart, intuitive, proactive, and an absolute asset' to the team. Clients appreciate his ability to communicate effectively and build personal connections, enhancing team dynamics. The overall sentiment reflects a strong satisfaction with Cogneesol's services, noting their professionalism paired with a personable approach, leading to successful outcomes in workflow efficiency.
Hridyesh is incredibly smart, intuitive, proactive, and an absolute asset to our team. He has shown the drive and desire to go above and beyond for Click, and communicates incredibly well with the rest of the team. The level of professionalism, but not lacking in personality, is what we found most impressive about this company. Hriyesh has shown that he's not just a 'robot' taking orders, but a person with a sense of humor and we appreciate that!
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Business Consulting PROJECT HIGHLIGHT
5.0 — Cogneesol was hired for back-office support at an independent insurance agency. The tasks included managing renewals, delivering customer documents, updating policy premiums, and sending important Read more
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Staffwiz LLC is a staffing and recruitment company that excels in sourcing top talent for software engineering and customer service roles. The company receives overwhelmingly positive reviews, highlighted by their effective communication and seamless onboarding processes, with 100% of reviewers praising their value for cost and cultural fit. Their services have led to significant operational improvements, including a 72% reduction in first resolution time for customer service.
Customer Service Outsourcing PROJECT HIGHLIGHT
5.0 — Staffwiz LLC provided outsourced customer service agents for an e-commerce platform. The goal is to help with an email support channel. Read more
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Real Assistance, Inc. is a company specializing in data entry, processing, analysis, and virtual assistant services. The reviews reflect a 100% positive sentiment, highlighting timely delivery and effective communication. Clients are impressed with the good value for cost and express satisfaction with their professional and efficient service.
Back Office Outsourcing PROJECT HIGHLIGHT
5.0 — Real Assistance, Inc. provided data entry and processing analysis and research for specific information. Read more
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Stafford Communications Group, a Customer Service Outsourcing company, was founded in 1995. They specializes in Customer Service Outsourcing and Back Office Outsourcing.
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Morae Global is a back-office service provider specializing in legal services and document management. Reviews reveal consistent satisfaction with their ability to improve efficiency and reduce workload, with clients noting savings of 120-150 hours monthly. The majority of feedback is positive, highlighting quality and customer service, though some suggest potential for lower pricing.
Clients express a strong sentiment regarding Morae Global's unique expertise, particularly noting their ability to provide efficient back office services that save significant time. One client highlighted saving 120 hours per month and emphasized that Morae's employees are a key strength. Overall, feedback reflects confidence in Morae Global's capability to deliver quality work quickly and effectively, indicating a high level of satisfaction with their specialized services.
The service provider's employees are their strength. This suggests that the company has a robust team with unique expertise that contributes to their success.
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Call Center Services PROJECT HIGHLIGHT
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RSI NGD Group of Companies is a customer service outsourcing firm renowned for enhancing customer experience operations. The company received overwhelmingly positive feedback, with 100% of reviewers praising their commitment to delivering unique, cost-effective solutions that exceeded expectations and increased customer satisfaction. Additionally, 100% of the feedback highlighted their exemplary project management and communication skills.
Customer Service Outsourcing PROJECT HIGHLIGHT
5.0 — RSI NGD Group of Companies provided customer service outsourcing for an automotive services company. The team assessed the client's existing processes, trained their staff, and implemented a new Read more
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LeadsPanda is a content marketing agency specializing in thought leadership, guest posting, and influencer engagement. Overall, their reviews reflect a positive sentiment, with approximately 90% highlighting their efficiency, adaptability, and quality content output. However, about 20% suggest room for improvement in technical SEO and creativity. Their ability to significantly boost organic traffic and manage projects effectively is frequently praised.
Clients have praised LeadsPanda for their well-organized project management, noting their amenable team and effective communication methods. One client highlighted their streamlined processes and adaptability, stating, "Working with them is easy," while reporting a significant increase in organic traffic. The use of tools like Google Drive and Excel for project management was also mentioned positively, reinforcing the sentiment of efficiency and organization in their operations.
They’re super amenable; the team is well-organized and takes direction well. We just use Google Drive and Excel to manage the project. For communication, we have monthly meetings and send emails.
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Branding PROJECT HIGHLIGHT
5.0 — LeadsPanda provides digital marketing services for a chemical B2B marketplace company. They’ve worked on social media, blogs, keyword research, and case studies. They adapt to the client’s Read more
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HabileData, a Back Office Outsourcing company, is in Ahmedabad, India and Santa Clara, California. The team specializes in Back Office Outsourcing and Data Annotation Services.
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CureMD is a Back Office Outsourcing company. They are located in New York, New York. Their team provides Back Office Outsourcing and Custom Software Development.
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VirtusaPolaris is a telephony service provider specializing in automated inbound and outbound call management. According to client reviews, VirtusaPolaris excels in reliability and efficiency, with 100% of reviewers highlighting their dependable system that manages 400 inbound and 600 outbound calls daily. Clients report no downtime and have worked with the company for over 20 years, underscoring long-term satisfaction.
Clients consistently highlight VirtusaPolaris's reliability, describing their telephony system as 'dependable' with 'excellent reliability' and noting the absence of downtime. Feedback from multiple reviews emphasizes their automated system's efficiency, stating it saves significant time and resources. One client specifically identified reliability as a key strength, underscoring the company's consistent performance over 20 years of partnership.
This is a dependable telephony system and it's reliability is excellent. We haven’t encountered any downtime. It's strength is reliability.
This is a dependable telephony system and its reliability is excellent. We haven't encountered any downtime. A strength is their reliability.
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Carden IT Services is a comprehensive IT support company offering services such as network management, IT hardware supply, and more. Reviewers praise their friendly, efficient service and technical expertise, with seamless workflows and effective communication noted by 100% of reviewers. While most feedback is positive, one reviewer suggested earlier escalation of issues could enhance service timeliness.
Clients consistently highlight the exceptional support provided by Carden IT Services, noting their friendly and knowledgeable team. One reviewer emphasized the team's prompt response and effective communication, stating they were 'instrumental' in resolving issues swiftly. The consistent calmness and tenacity in addressing problems were particularly praised, with clients appreciating the team's willingness to assist, even after prolonged interactions. Overall, the sentiment reflects a strong appreciation for Carden's dedicated service and professionalism.
The consistent calm and supportive manner of the team and their tenacity in resolving my issues. They never sound anything but happy to help, even after a month of calling in to them daily!
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Other IT Consulting and SI PROJECT HIGHLIGHT
5.0 — Carden IT Services provided IT consulting for an accounting firm. The team brought in new software and systems to the client and continue to provide maintenance and support. Read more
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Hitech BPO, a Data Annotation Services company, was founded in 1992. The large team specializes in Data Annotation Services and Back Office Outsourcing.
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CloudHire is a staffing and consulting firm specializing in building high-performance offshore teams across various domains such as data science, customer service, and software development. The reviews reveal a strong emphasis on timely delivery, seamless integration, and notable improvements in efficiency, with 100% of the reviewers highlighting their excellent project management and cultural fit. Most clients appreciated CloudHire's cost-effectiveness and alignment with company values.
Clients express high satisfaction with CloudHire's detail-oriented approach, highlighting their commitment to clear communication and thorough execution. One client noted a 30% reduction in HR task time and a 25% decrease in errors due to improved standard operating procedures. Their proactive responsiveness to evolving needs and 24/7 availability were particularly appreciated, creating a seamless partnership. Overall, the sentiment reflects a strong endorsement of CloudHire's meticulous attention to detail and dedication to client success.
Whenever we had additional needs or changes, CloudHire responded swiftly and efficiently, adjusting their approach without missing a beat. Their ability to quickly understand and address our evolving requirements showed their flexibility and commitment to our success. Their responsiveness and attention to detail made the entire process seamless and stress-free.
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Other Application Development PROJECT HIGHLIGHT
5.0 — CloudHire built a generative AI app to aid a tech strategy consulting company's HR efforts. The app's goal was to curate resumes, review applications, and filter down the top ten job applicants. Read more
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Horatio is a customer service outsourcing company that provides comprehensive support solutions, including handling inbound inquiries and offering detailed reporting. Reviewers praise their adaptability and effective communication, with 100% of feedback highlighting their ability to quickly escalate issues and adapt to changes. However, some suggest that staffing domestic teams could enhance communication further.
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Call center company 8x8 was founded in 1987. The team offers Call Center Services.
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Remote Resource LLC is a digital marketing agency focusing on enhancing online presence and brand awareness through targeted social media campaigns. They have received exclusively positive feedback, with clients praising their effective project management, timely delivery, and quick response to inquiries, resulting in increased sales, traffic, and customer engagement.
Pay Per Click PROJECT HIGHLIGHT
4.5 — Remote Resource LLC provided PPC campaigns and social media marketing for a pet accessory vendor. The team was responsible for managing the client's Google Ads and Meta Ads advertising campaigns. Read more
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Integreon, a large Back Office Outsourcing company, is headquartered in New York, New York and Makati, Philippines. Their services include Back Office Outsourcing and Transcription.
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Sunknowledge Services Inc. Is a large Back Office Outsourcing company. Founded in 2007, the team offers Back Office Outsourcing and Call Center Services.
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Roth Automation is a company specializing in document and data automation solutions, particularly for accounts payable processes. Reviews highlight their expertise and professionalism, with 100% of clients noting their impressive knowledge and customer service. Their ability to adapt to client needs and deliver effective solutions is consistently praised, resulting in significant process efficiencies for clients.
Roth Automation received positive feedback regarding their timeliness in project execution. A client from S&P Global noted that they went live with the Kofax solution months ahead of schedule, allowing ample time for user training. Despite challenges posed by the COVID-19 pandemic, they effectively managed communication through Zoom and in-person meetings, ensuring the project was completed on time. Overall, clients appreciated their flexibility and promptness in addressing issues as they arose.
Most discussions were completed on Zoom calls, but we did have several in person meetings to ensure the project was completed on time. We were extremely satisfied with the service they provided. As issues came up, they were flexible in helping us come up with solutions in a timely manner.
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Cloud Consulting & SI PROJECT HIGHLIGHT
5.0 — Roth Automation was hired by a finance firm to implement Oracle cloud and Kofax solutions for their Global A/P. The team also enhanced the frontend of the client's paying system. Read more
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Established in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Ibex medical billing is a Back Office Outsourcing and Accounting company founded in 2017. In New York, New York, the team focuses on Back Office Outsourcing and Accounting.
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NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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AndWeSupport is an answering service company. They are in New York, New York and Jaipur, India. Their team specializes in Call Center Services and Customer Service Outsourcing.
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Call center company Omelink provides Call Center Services and Customer Service Outsourcing. They were founded in 2016.
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Atidiv is a Pune, India-based Customer Service Outsourcing company. They specialize in Customer Service Outsourcing and Finance & Accounting Outsourcing (FAO).
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DigiReps.co provides B2B appointment setting and sales development services. Reviews highlight consistent and quality appointments, cost savings, and effective project management. Clients appreciate the company's responsive communication and quality talent, noting their strong English skills. Overall, DigiReps.co is commended for its value, cultural alignment, and ability to deliver results efficiently.
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Transcure provides Electronic Medical Record (EMR) and Electronic Health Record (EHR) solutions that are highly integrated and user-friendly. Reviewers consistently highlight Transcure's professionalism, timely project management, and effective communication. The company is praised for its seamless and comprehensive healthcare technology services.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size. Learn More
Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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