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Top BPO Companies in Newark

Ratings Updated: February 23, 2026

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Featured

What are Featured Providers?
Solvo Global

5.0 7 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Newark, United States

Services provided

30% Back Office Outsourcing

15% Call Center Services

10% Finance & Accounting Outsourcing (FAO) +5 services

10% HR Outsourcing

10% IT Staff Augmentation

10% Recruiting

10% Staffing

5% Sales Outsourcing

Solvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.

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Reviews mention Proactive
Clients have reported a strong sense of proactivity from Solvo Global's team, noting that employees consistently seek better processes and improvements. One client highlighted that their staff is 'extremely proactive' and that every process is now documented, which was lacking before the engagement. Overall, the sentiment reflects a high level of satisfaction with Solvo Global's ability to enhance operational efficiency and communication.

BPO Services for Management Consulting Firm

5.0 Nov 22, 2021

My employees are extremely proactive and are constantly looking for a better way to do things. Every process is now documented, something I did not have prior to working with Solvo.
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Industry Experience

Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.
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Chicago, Illinois (2) Austin, Texas (1) Beaumont, Texas (1) San Ramon, California (1) Philadelphia, Pennsylvania (1) Kewanee, Illinois (1)

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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Newark, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Efficient
Client feedback highlights Hugo's remarkable efficiency in managing communications and scaling operations. For instance, one client noted their ability to reduce partner integration time from three weeks to one, while another emphasized the swift ramp-up of their call center team. Clients consistently praised Hugo's project management, with regular updates and transparent reporting enhancing decision-making. Overall, the sentiment is overwhelmingly positive, with clients appreciating Hugo's adaptability and seamless integration into their operations.

Back Office Outsourcing for E-Commerce Co

5.0 Sep 24, 2024

They've improved our back-office efficiency and compliance standards while demonstrating remarkable adaptability as we've expanded. Hugo's ability to scale their services to match our growth without compromising quality has been crucial to our success.
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Call Center Services for Automotive Company

5.0 Jun 27, 2024

What we found most impressive about Hugo was their seamless integration into our existing operations while significantly enhancing our customer engagement capabilities. Their adaptability in handling multiple communication channels (email, chat, WhatsApp) and their swift ramp-up of our call center team demonstrated remarkable efficiency.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

Hugo has been a game-changer for our business. Their specialization in outsourced accounting, finance, and content writing has not only freed up significant capacity but also improved efficiency compared to in-house hiring.
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CX Outsourcing for Financial Services Firm

5.0 Apr 25, 2025

Hugo's project management has been great! They moved from contract signing to pilot launch in 1 week, demonstrating remarkable efficiency. Our communication flows seamlessly through Slack with weekly calibration calls keeping everything on track.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Remote CoWorker

4.8 172 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Newark, United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.

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Reviews mention Great team
Clients consistently express high satisfaction with Remote CoWorker's team, highlighting their effectiveness and positive attitude. One CEO noted the staff as 'wonderful, effective, loyal, and friendly,' while another praised their assigned resource as 'first class' with 'great communication.' Overall sentiment reflects a strong appreciation for the team's ability to integrate seamlessly and support project goals without concerns for improvement.

Virtual Assistant Services for Massage Therapy Company

4.0 Dec 6, 2022

Their project management is good, and the team is great at following up and getting back to me. They have good tools to communicate and are consistent.
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Staff Augmentation for Bookkeeping Company

5.0 Dec 5, 2022

What did you find most impressive or unique about this company? They have amazing employees ready to help clients like me.
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Back-Office & Staffing Services for Nutrition Counseling Co

5.0 Jun 3, 2025

Remote CoWorker's staff are wonderful: effective, loyal, friendly, and wonderful team members.
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17 of 17 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 17 times in the past 6 months
Recent reviews for Remote CoWorker reflect a consistently positive sentiment, highlighting their high levels of responsiveness and professionalism. Clients noted significant improvements in productivity, with one mentioning a 30% increase due to effective administrative support. Feedback emphasized the team's ability to meet deadlines and adapt to client needs, with one CEO praising their exceptional onboarding process. Overall, clients expressed satisfaction with the quality of service, often stating there were no areas for improvement.
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Average Project Cost Breakdown

Less than $10,000 (51) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.
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United States (106) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Newark, United States

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data solutions company specializing in data entry, content management, and business process outsourcing. The company is praised for its professionalism and adaptability, with 100% of clients highlighting their responsiveness and 90% appreciating their ability to deliver on time. Clients commend their excellent project management and flexibility, noting a strong customer-first mindset. There were no significant areas for improvement mentioned across reviews.

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Reviews mention Transparent
The feedback indicates a strong sentiment of transparency from TechSpeed Inc. Clients appreciated their immediate communication regarding both positive and negative aspects of the project. One client specifically noted, "Their extremely transparent whether it be good or bad, they were able to communicate immediately," highlighting their effective handling of changes during the process. Overall, the sentiment reflects confidence in the company's open communication and commitment to client needs.

Market Research & Outreach for Equipment Retailer

5.0 Nov 30, 2022

The company was extremely transparent whether it be good or bad, they were able to communicate immediately. Any change I threw at them, they handled with grace.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

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NEO MD INC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

55% Back Office Outsourcing

30% Customer Service Outsourcing

15% Call Center Services

NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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Omelink

Not yet reviewed

$25,000+

< $25 / hr

250 - 999

New York, NY

Services provided

35% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Call center company Omelink provides Call Center Services and Customer Service Outsourcing. They were founded in 2016.
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Featured

What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Newark, United States

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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More responsive than most other service providers

HelpSquad is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Hatboro, Pennsylvania (3) New Orleans, Louisiana (1) Rochester, Minnesota (1) San Diego, California (1) Lexington, Kentucky (1) Oak Brook, Illinois (1) Lawrenceville, New Jersey (1) Quakertown, Pennsylvania (1) Souderton, Pennsylvania (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

HelpSquad, based in Pennsylvania, excels in virtual assistant services, live chat integration, and omnichannel support for clients like Azzur Group and InsaneLab. Reviewers praise their responsiveness, project management, and ability to handle complex tasks such as lead generation, appointment scheduling, and customer support, delivering measurable results.
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Boldr.

4.4 11 reviews
Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Newark, United States

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a business process outsourcing (BPO) company providing services such as customer support, technical support, and HR solutions. Client feedback is largely positive, highlighting their strong partnership approach, cultural fit, and cost-effectiveness. Approximately 83% of reviewers noted strong project management skills and ability to meet deadlines, with common praise for their adaptability and genuine care for employees. Areas for improvement include faster hiring processes and more proactive feedback.

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0 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
Recent reviews indicate significant dissatisfaction with Boldr.'s performance, particularly in customer support and project management. One CEO reported a loss of 30% of valuable customers, citing a lack of communication and failure to deliver promised services. Despite initial referrals, clients expressed that their engagement was ultimately a waste of resources, with calls for comprehensive improvements across all aspects of their service.
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Industry Experience

Boldr. demonstrates strong expertise in customer support across diverse sectors, including retail, e-commerce, consumer products, and financial services. Clients commend their adaptability, effective communication, and project management skills, often noting significant improvements in response times and customer satisfaction. The overall sentiment is highly positive, with clients highlighting substantial cost savings and growth in operational capacity. For companies in need of reliable outsourcing solutions, particularly in customer support and data monitoring, Boldr. presents a compelling option.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products Financial services

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United States (7) Austria (1) Canada (1)

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Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Newark, United States

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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4 of 4 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews of Big Outsource highlight exceptional responsiveness and reliability, with clients noting significant improvements in their operational efficiency. For instance, a client reported a 30% reduction in project turnaround time, while another achieved a 70% decrease in administrative workload. Users appreciated the proactive communication and adaptability of the team, which fostered a sense of stability in their operations. However, some clients suggested that more proactive tool recommendations could enhance the service further.
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More responsive than most other service providers

Big Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (19) Canada (2) Australia (1) India (1) Serbia (1) Switzerland (1) England (1)

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Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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The Amazon Maestro

4.4 7 reviews

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

25% Back Office Outsourcing

25% E-Commerce Development

25% Ecommerce Marketing +1 service

25% Pay Per Click

The Amazon Maestro is an e-commerce solutions provider specializing in Shopify store development and marketplace management. They generally receive positive feedback for their expertise in e-commerce, responsiveness, and timely project execution, with 80% of reviews highlighting their professionalism and attention to detail. However, one review (20%) expressed dissatisfaction, warning against engaging with the company.

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2 of 2 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 2 times in the past 6 months
In the last six months, clients have praised The Amazon Maestro for their professionalism and effective Shopify store development. One client noted a significant increase in sales and customer engagement post-launch, while another highlighted improvements in site speed and user experience. Both reviews emphasized timely project delivery and responsive communication. However, suggestions for improvement included enhanced post-launch guidance. Overall, feedback reflects strong satisfaction with the company's services and outcomes.
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Industry Experience

The Amazon Maestro has showcased strong expertise primarily in the eCommerce sector, particularly with Shopify and marketplace integrations (e.g., Amazon, Walmart, eBay). Clients praise their professionalism, project management, and ability to enhance online sales and visibility. In manufacturing, they effectively set up and promoted Shopify stores, leading to increased traffic and sales. Overall sentiment is positive in eCommerce, while concerns arose from a single negative review. Their strengths lie in eCommerce strategy, optimization, and strong client communication.
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eCommerce Manufacturing

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St. Petersburg, Florida (1) Austin, Texas (1) New York City, New York (1) Athens, Texas (1) Park Valley, Utah (1)

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Review Rating from Clients

0.5/5.0

Quality

0.5

Schedule

0.5

Cost

0.5

Willing to Refer

0.5

Local clients in New York City express strong negative feedback about The Amazon Maestro, emphasizing failed commitments and scam allegations. The provider's focus on product sourcing and purchasing has not met expectations, with reviewers advising caution for potential clients in the area.
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Transcure

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Woodbridge Township, NJ

Services provided

100% Back Office Outsourcing

Transcure provides Electronic Medical Record (EMR) and Electronic Health Record (EHR) solutions that are highly integrated and user-friendly. Reviewers consistently highlight Transcure's professionalism, timely project management, and effective communication. The company is praised for its seamless and comprehensive healthcare technology services.

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NetSet RCM Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

50% Back Office Outsourcing

24% Customer Service Outsourcing

16% Call Center Services +1 service

10% AI Development

Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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Ktech

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

45% Call Center Services

35% Sales Outsourcing

10% Back Office Outsourcing +1 service

10% Email Marketing

Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
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New York, NY

230 5th Avenue
New York, NY 10001
21 - 30

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DynaPro Global

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Brooklyn, NY

Services provided

30% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing +3 services

10% Account-Based Marketing

9% Sales Outsourcing

1% Accounting

DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Newark, United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Accessible
Clients express a highly positive sentiment regarding TDCX's accessibility. Feedback highlights the company's dedication to accommodating client requests and their open communication style. One client noted, "The Operations manager is very easy to reach and fast in response," emphasizing the importance of accessibility in fostering collaboration. Additionally, TDCX's willingness to adapt and grow alongside clients reinforces their commitment to being accessible and supportive throughout the project lifecycle.

BPO Services for E-Commerce Company

5.0 Mar 31, 2022

The managers are very easy to work with, there is alignment and also trust between us. We have weekly syncs and our action items are well-managed over a tracker. The Operations manager is also on top of things and very open to ideas and collaboration to improve performance for both the team's well-being and business needs. In addition, the Operations manager is very easy to reach and fast in response.
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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
751 - 1000

+57 601 743 3303

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BYG Advantage

Not yet reviewed

$100,000+

$100 - $149 / hr

10 - 49

New York, NY

Services provided

70% Sales Outsourcing

30% Marketing Strategy

BYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
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Partnerize

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

New York, NY

Services provided

50% Pay Per Click

50% Sales Outsourcing

Partnerize is a New York, New York-based PPC agency and Sales Outsourcing company. Established in 2010, the team provides Pay Per Click and Sales Outsourcing.
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Premier NX

Not yet reviewed

$25,000+

Undisclosed

1,000 - 9,999

New Providence, NJ

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +12 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

5% API Development

5% Accounting

5% Application Management & Support

5% CRM Consulting and SI

5% Custom Software Development

5% Ecommerce Marketing

5% Graphic Design

5% Social Media Marketing

5% Unified Communications Consulting & SI

5% Video Production

IT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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IDS Healthcare

Not yet reviewed

$1,000+

Undisclosed

250 - 999

New York, NY

Services provided

50% Back Office Outsourcing

25% AI Consulting

25% CRM Consulting and SI

IDS Healthcare is a Back Office Outsourcing company. In New York, New York and Sahibzada Ajit Singh Nagar, India, the team offers Back Office Outsourcing and CRM consulting and SI.
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DGC BPO Service

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Email Marketing

20% Sales Outsourcing

DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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WOW Customer Support

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

100% Customer Service Outsourcing

Headquartered in New York, New York and Taguig, Philippines, WOW Customer Support is a midsize Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
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GEP

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Clark, NJ

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company GEP is in Clark, New Jersey and Princeton, New Jersey. Their services include Back Office Outsourcing.
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UnitedLex

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

100% Back Office Outsourcing

Large Back Office Outsourcing company UnitedLex, is based in Overland Park, Kansas and New York, New York. The team focuses on Back Office Outsourcing.
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New York, NY

100 Broadway 22nd Floor,
New York, NY 10005
41 - 49

646.396.0840

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AdvantageSolutions

Not yet reviewed

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

100% Call Center Services

AdvantageSolutions is a phone answering service in New York, New York. They provide Call Center Services.
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Conduent

Not yet reviewed

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

25% Finance & Accounting Outsourcing (FAO)

25% HR Consulting

15% Back Office Outsourcing +3 services

15% Customer Service Outsourcing

10% Call Center Services

10% Sales Outsourcing

Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
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Canon Business Process Services

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

35% Call Center Services

35% IT Managed Services

20% Back Office Outsourcing +1 service

10% Document Digitization & Management

Canon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
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Campaign Headquarters

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brooklyn, NY

Services provided

48% Call Center Services

42% Customer Service Outsourcing

10% Back Office Outsourcing

Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
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MediBIll Health Partners

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Brooklyn, NY

Services provided

40% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +1 service

20% Finance & Accounting Outsourcing (FAO)

MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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Datamatics Business Solutions Inc

Not yet reviewed

$5,000+

$50 - $99 / hr

1,000 - 9,999

New York, NY

Services provided

35% Marketing Strategy

35% Sales Outsourcing

30% Accounting

Datamatics Business Solutions Inc, a Marketing Strategy company, was founded in 1982. In Mumbai, India and New York, New York, the team provides Marketing Strategy and Sales Outsourcing.
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New York, NY

146 West, 29th Street, Ste 10W
New York, NY 10001
21 - 30

+1 571-297-6166

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NYC Medical Billing Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

New York, NY

Services provided

100% Back Office Outsourcing

NYC Medical Billing Services, a Back Office Outsourcing company, is located in New York, New York. They offer Back Office Outsourcing and were established in 2019.
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Clinical Registry Solutions

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Brooklyn, NY

Services provided

100% Document Digitization & Management

Located in Brooklyn, New York, Clinical Registry Solutions is a midsize Document Digitization & Management company. The team focuses on Document Digitization & Management.
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AmarelUS

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Newark, NJ

Services provided

35% Content Writing Services

35% Document Digitization & Management

20% IT Strategy Consulting +1 service

10% Cybersecurity

AmarelUS, a Document Digitization & Management company, was established in 2004. They specializes in Document Digitization & Management and Content Writing Services.
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10G

Not yet reviewed

$10,000+

Undisclosed

10 - 49

New York, NY

Services provided

70% Sales Outsourcing

20% Call Center Services

10% Conversion Optimization

Launched in 2016, 10G is a small Sales Outsourcing company. Their services include Sales Outsourcing and Call Center Services.
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DialAmerica

4.5 17 reviews

$5,000+

Undisclosed

1,000 - 9,999

Mahwah, NJ

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

10% Sales Outsourcing

DialAmerica is a business process outsourcing company that provides both inbound and outbound call services, specializing in customer engagement and lead generation. Reviews highlight their professionalism, efficiency, and ability to improve customer service experience, with approximately 90% positive feedback. Clients commend DialAmerica's quality of service, organizational skills, and adaptability to client needs, although some suggest enhancements in technology and pricing models.

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Industry Experience

DialAmerica has demonstrated expertise across multiple industries, including Healthcare, Utilities, Real Estate, Manufacturing, Financial Services, Transportation, and Retail. Overall, clients highlight their strengths in lead generation, customer service, and effective communication. DialAmerica is especially recognized for increasing efficiency, improving customer satisfaction, and providing high-quality leads in Healthcare and Financial Services, while also delivering excellent customer support in Retail and Hospitality. Their adaptable solutions indicate a strong match for businesses seeking reliable customer engagement and support.
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IT Services Transportation Nonprofit Human Resources Utilities Healthcare Real estate Manufacturing Financial services Other Industry Hospitality & leisure Retail

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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (2) $10,000,000 + (2)

What Clients Have Said
Clients express a generally positive sentiment regarding DialAmerica's cost and value for money. Many reviews highlight significant savings, with one client noting a monthly savings of $25,000. Others mention efficient service and high-quality leads, making the investment worthwhile. However, some feedback suggests a desire for better pricing structures, with comments on the need for more economical packages. Overall, clients appreciate the balance of service quality and cost-effectiveness, indicating a strong value proposition.
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View projects from:

New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)

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Review Rating from Clients

4.8/5.0

Quality

4.8

Schedule

4.5

Cost

4.8

Willing to Refer

4.8

New York-based clients praise DialAmerica for their professional call center services, handling high call volumes with efficiency and excellent customer support. They offer flexible pricing and have a proven track record of saving time and money across diverse projects, from customer service to order management.
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LawyerLine™

4.9 7 reviews

Undisclosed

< $25 / hr

250 - 999

Bernards, NJ

Services provided

75% Call Center Services

5% AI Development

5% Back Office Outsourcing +3 services

5% Customer Service Outsourcing

5% Sales Outsourcing

5% Search Engine Optimization

LawyerLine™ is a phone answering and receptionist service provider specializing in supporting law firms. The reviews highlight their exceptional communication, fast response times, and ability to handle high volumes of calls efficiently. Approximately 100% of reviewers express satisfaction, praising the company's value for money and tailored services. A recurring theme is LawyerLine’s strong focus on customer service and adaptability.

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Reviews mention Helpful
Clients have expressed high satisfaction with LawyerLine™, highlighting their 24/7 receptionist service as a significant asset for improving customer engagement and securing new clients. One client noted, "They are always friendly and helpful," while another emphasized the seamless integration into their operations. Despite a few early message conveyance issues, overall feedback reflects a positive sentiment, with clients appreciating the responsiveness and effectiveness of the service in enhancing their competitive edge.

Ongoing Call Center Services for Law Firm

5.0 Oct 6, 2021

We have been able to secure more clients in a more timely manner without having to hire someone in house. This is huge for us as our physical office space is small. Having someone available to field calls 24/7 puts us ahead of our competitors as we are more available to the potential clients. How quickly they were able to take over our call volume and seamlessly integrate themselves into our daily business activities. The customer service is always happy and quick to help. We had a few instances with messages not being properly conveyed, but that was very early on and was quickly addressed.
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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (2)

What Clients Have Said
LawyerLine™ has received positive feedback regarding its cost-effectiveness and value for money. Clients have noted that the pricing fits their budgets and provides excellent service quality. One client emphasized the impressive value for money, stating LawyerLine is 'incredibly accommodating' and tailored their services effectively. Another client highlighted that LawyerLine's competitive pricing was a significant factor in their decision to switch from a more expensive provider. Overall, the sentiment is that LawyerLine delivers substantial value relative to its cost.
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Los Angeles, California (2) Coral Springs, Florida (1) Charleston, South Carolina (1) Newport Beach, California (1) Sacramento, California (1) Springfield, New Jersey (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

Springfield-based clients praise LawyerLine™ for their efficient call answering, intake management, and tailored services for small law firms. They handle high call volumes, provide prompt responses, and deliver detailed daily summaries, demonstrating strong project management and cost-effective solutions for legal practices.
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OnCalla

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

New York, NY

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% Staffing

10% Litigation Support Services

Small call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
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Anserve Inc.

4.9 17 reviews

Undisclosed

Undisclosed

50 - 249

Butler, NJ

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Anserve Inc. is a call center services provider specializing in after-hours and emergency call management, serving diverse sectors including healthcare, real estate, and home services. They are highly praised for their professionalism, responsiveness, and efficiency, with 100% of reviews noting exemplary service and no complaints reported. Anserve Inc. consistently meets client expectations by handling calls expertly, offering cost-effective solutions, and providing 24-hour coverage.

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1 of 1 reviews is 5 stars

Less than $10,000 avg. project cost

Reviewed 1 time in the past 6 months
In the last six months, Anserve Inc. has received positive feedback for their on-call services, particularly from a Director of a home services company who praised their excellent weekend coverage. The client noted that Anserve exceeded expectations and recommended them for similar needs. Overall sentiment is highly favorable, with no suggested areas for improvement indicated in the review.
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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (4) $50,000 to $199,999 (2)

What Clients Have Said
Clients generally express high satisfaction with Anserve Inc.'s cost-effectiveness and value for money. For instance, one client noted that their pricing fit their budget while also helping save money monthly. Another mentioned consistently receiving excellent service for a reasonable investment of $200-$300 per month. Overall, feedback highlights Anserve's ability to provide reliable services that meet client needs without exceeding their financial expectations, reinforcing the sentiment that they offer strong value.
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New York City, New York (3) Cranford, New Jersey (1) Linden, New Jersey (1) Long Branch, New Jersey (1) Mahwah, New Jersey (1) Morristown, New Jersey (1) Teaneck, New Jersey (1) Neptune City, New Jersey (1) Chestnut Ridge, New York (1) Holmdel, New Jersey (1)

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Review Rating from Clients

4.9/5.0

Quality

4.9

Schedule

5.0

Cost

4.6

Willing to Refer

4.9

Clients in New Jersey commend Anserve Inc. for their long-standing expertise in medical, legal, and home care call management. Their team provides prompt, accurate, and compassionate support, even during emergencies or high call volumes, with excellent project management and adaptable solutions tailored to client needs.
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Edenred Pay USA

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Secaucus, NJ

Services provided

20% Back Office Outsourcing

20% CRM Consulting and SI

20% Robotics Process Automation +3 services

20% Sales Outsourcing

10% Funding & Investment

10% IT Strategy Consulting

Edenred Pay USA is a CRM consulting and SI company. Located in Bonita Springs, Florida and Secaucus, New Jersey, the agency offers CRM consulting and SI and Back Office Outsourcing.
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Secaucus, NJ

150 Meadowlands Pkwy
Secaucus, NJ 07094
6 - 9

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ContentWriters

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

50% Back Office Outsourcing

25% Content Marketing

25% Content Writing Services

ContentWriters, a Back Office Outsourcing company, is located in New York, New York. Founded in 2013, the team provides Back Office Outsourcing and Content Writing Services.
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Gurland Corporation

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

70% Call Center Services

10% Business Consulting

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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Clinical Excel Computech LLP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

East Rutherford, NJ

Services provided

100% Customer Service Outsourcing

Clinical Excel Computech LLP is a Customer Service Outsourcing company. The agency is located in East Rutherford, New Jersey. Their services include Customer Service Outsourcing.
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Draft n Craft Legal Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

100% Back Office Outsourcing

Midsize Back Office Outsourcing company Draft n Craft Legal Outsourcing, is based in New Delhi, India and New York, New York. The team specializes in Back Office Outsourcing.
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New York, NY

222 Broadway, Unit 1862
New York, NY 10038
50 - 75

6463676975

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CoolsAssist

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

new york, NY

Services provided

40% Back Office Outsourcing

40% Call Center Services

20% Business Continuity Management

CoolsAssist is a small phone answering service located in new york, New York. Their services include Call Center Services and Back Office Outsourcing.
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Mindcrest

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

100% Back Office Outsourcing

Based in Chicago, Illinois and New York, New York, Mindcrest is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing.
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New York, NY

60 E. 42nd St., Ste 3014,
New York, NY 10165
6 - 9

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Genpact

Not yet reviewed

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

30% Back Office Outsourcing

20% AI Development

20% IT Managed Services +3 services

10% Accounting

10% HR Consulting

10% Media Planning & Buying

Genpact is a Back Office Outsourcing company. Their team is in New York, New York and specializes in Back Office Outsourcing and Artificial Intelligence.
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Pride BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

100% Call Center Services

Pride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.
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Delegate.co

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

New York, NY

Services provided

50% Back Office Outsourcing

50% Staffing

Established in 2021, Delegate.co is a Back Office Outsourcing and Staffing company. The team provides Back Office Outsourcing and Staffing and is based in New York, New York.
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Medxpert Services

Not yet reviewed

$100,000+

< $25 / hr

50 - 249

Fair Lawn, NJ

Services provided

100% Back Office Outsourcing

Launched in 2018, Medxpert Services, a midsize Back Office Outsourcing company, is in Fair Lawn, New Jersey. Their services include Back Office Outsourcing.
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MiaAnswers Virtual Receptionists

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New York, NY

Services provided

75% Call Center Services

25% Customer Service Outsourcing

MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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Salesforce

5.0 1 review

$5,000+

$300+ / hr

50 - 249

New York, NY

Services provided

100% Sales Outsourcing

Salesforce provides valuable services in lead generation and project management, impressing clients with a comprehensive strategy that results in high-quality opportunities. The reviews highlight Salesforce's ability to exceed lead generation goals, deliver projects ahead of schedule, and align with clients' values, illustrating their strong reputation for effectiveness and professionalism.

See all 1 projects

New York, NY

454 West 22nd Street
New York, NY 10011
76 - 100

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New York Best AC Repair Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

100% Customer Service Outsourcing

New York Best AC Repair Services, a Customer Service Outsourcing company, is in New York, New York. The team provides Customer Service Outsourcing.
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Eclaro

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

30% Back Office Outsourcing

20% Accounting

20% HR Consulting +3 services

10% IT Managed Services

10% Mobile App Development

10% Social Media Marketing

Eclaro, a Back Office Outsourcing company, offer Back Office Outsourcing and Accounting. They were established in 1999.
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Headway Bpo Solutions Pvt Ltd

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

30% Accounting

20% Finance & Accounting Outsourcing (FAO)

15% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% ERP Consulting and SI

5% HR Consulting

Headway Bpo Solutions Pvt Ltd is an Accounting company. Located in New Delhi, India and New York, New York, the team provides Accounting and Finance & Accounting Outsourcing (FAO).
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New York, NY

Suite no- 1206-01, 12th Floor, 224 West 35th Street
New York, NY 10001
16 - 20

9402798313

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Estate Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Established in 1998, Estate Locksmith Store is a small New York, New York-based Business Consulting company. Their team specializes in Business Consulting and Back Office Outsourcing.
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Affordable Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bloomfield, NJ

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Affordable Locksmith Services is a small Business Consulting company in Bloomfield, New Jersey. Their services include Business Consulting and Back Office Outsourcing.
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Central Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Central Locksmith Store is a Business Consulting company located in New York, New York. They focus on Business Consulting and Back Office Outsourcing and were established in 1980.
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Amber Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Newark, NJ

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Launched in 2000, Amber Locksmith Store is a small Newark, New Jersey-based Business Consulting company. Their team provides Business Consulting and Back Office Outsourcing.
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Father Son Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Brooklyn, NY

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Father Son Locksmith Store, a Business Consulting company, specialize in Business Consulting and Back Office Outsourcing. They were established in 1983.
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