Top BPO Companies in Newark
14 Leaders 15 Contenders
539 Companies
List of the Top Newark BPO Services
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$1,000+< $25 / hr1,000 - 9,999Serves Newark, United StatesServices provided
25% Back Office Outsourcing15% Employer of Record (EOR) Services10% Call Center Services +5 services10% Customer Service Outsourcing10% HR Outsourcing10% IT Staff Augmentation10% Recruitment Process Outsourcing10% Sales OutsourcingSee all 44 projectsUnity Communications is an outsourcing company specializing in customer service, billing, data management, and sales support. The reviews reflect a positive perception, with around 90% praising their professionalism, responsiveness, and cultural fit. Clients appreciate their timely communication, ability to manage resources efficiently, and adaptability to changing needs. However, some feedback indicates areas for improvement in agent performance evaluation and fee adjustments.
Reviews mention Well-organized projects
Clients consistently praised Unity Communications for their well-organized project management and effective workflows. One client highlighted their impressive communication skills and the seamless integration of virtual assistants, which allowed for business scalability and personal freedom. Another client noted the thoroughness and organization of Unity's team, which contributed to record-breaking sales and a harmonious relationship with their sales team. Overall, the sentiment reflects a high level of satisfaction with the structured approach and successful outcomes achieved.-
Lead Generation for Telecommunications Brand
5.0 Jul 29, 2019We had weekly meetings between leadership at my brand and at Unity. We would review the status of leads, funnel stages, and deal with any communication hiccups. They were very organized, thorough and delivered on promises.
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Industry Experience
Unity Communications has demonstrated expertise across various industries, including telecommunications, healthcare, e-commerce, and media. Feedback highlights their strengths in customer service, project management, and operational efficiency. Clients in telecommunications appreciate their lead generation and order processing capabilities, while those in healthcare benefit from their administrative support in revenue cycle management. Overall sentiment is positive, with clients noting improved customer satisfaction and robust communication, making Unity a strong contender for projects in these sectors.
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IT Services Wellness & Fitness Healthcare Telecommunications Agriculture Information technology Supply Chain, Logistics, and Transport Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education Other industries Other Industry Software Consumer Products MedicalWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Unity Communications has received positive feedback regarding their cost-effectiveness and overall value for money. Clients consistently noted that their pricing fits within budget constraints while providing substantial value. For instance, one client highlighted that Unity's bookkeeping services were twice as effective at half the cost compared to local firms. Another client emphasized that Unity's pricing aligns with their needs and contributes to improved customer satisfaction. Overall, the sentiment reflects a strong appreciation for the balance between cost and quality of service.Was this helpful?
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$1,000+< $25 / hr1,000 - 9,999Serves Newark, United StatesServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Professional
Hugo Inc. has received overwhelmingly positive feedback regarding their professionalism. Clients highlight their exceptional commitment to understanding company cultures, delivering on time, and providing outstanding customer support. One client noted their 'unwavering commitment to on-time deliveries' and adaptability to specific needs, while another praised their ability to reduce response times and enhance customer satisfaction. Overall, clients express gratitude for Hugo's reliability, flexibility, and the positive energy they bring to collaborations, marking them as an exemplary partner.-
Call Center Services for Gaming Company
5.0 Aug 17, 2023The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity. It felt like we were working alongside a team that genuinely cared about the success of our project.
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Industry Experience
Hugo Inc. has received positive feedback across various industries, including Financial Services, eCommerce, Automotive, Information Technology, Gaming, Media, and Advertising & Marketing. Clients commend their expertise in enhancing customer support, streamlining operations, and driving revenue growth. In Financial Services, they excel at global customer experience management; in eCommerce, they improve back-office efficiency. Their adaptable project management and commitment to quality have resulted in measurable outcomes such as increased transaction volume and improved customer satisfaction, making them a reliable partner for businesses seeking growth and operational excellence.
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Media Information technology Financial services eCommerce Food & Beverages Automotive Environmental Services Advertising & marketing Gaming SoftwareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Hugo Inc. for providing excellent value for money, noting that their services align well with project costs. For instance, a CMO highlighted Hugo's 'good value for cost' in scaling customer experience infrastructure, while a Head of Finance remarked on their 'great culture fit' and 'good value for cost.' Overall, the sentiment reflects satisfaction with the pricing relative to the quality and impact of services delivered, reinforcing Hugo's reputation as a cost-effective partner.Was this helpful?
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$100,000+Undisclosed10,000+Serves Newark, United StatesServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a prominent business process outsourcing (BPO) company that specializes in providing global quality evaluations, customer support, and scalable operations solutions across various sectors such as hospitality, social media, fintech, and e-commerce. Clients frequently praise TDCX for their agility, reliability, and exceptional communication skills, with a focus on collaborative and innovative problem-solving approaches. Approximately 95% of feedback highlights their ability to consistently exceed expectations and deliver high-quality service, with numerous clients noting their impressive capacity for scaling operations without compromising quality. Some areas for improvement mentioned include exploring more competitive costing and flexible remote work options. Overall, TDCX maintains a strong reputation as a reliable and effective partner in enhancing customer experience and operational efficiency.
Reviews mention High-quality work
Clients consistently commend TDCX for delivering high-quality work, demonstrating exceptional efficiency and actionable insights. One client highlighted their team's 'extremely high performing' capabilities in risk assessments, while another noted a 'rapid reduction in cost per case' alongside 'industry-leading CSAT.' TDCX's ability to scale operations without compromising service quality was frequently mentioned, with clients appreciating their commitment to customer experience and proactive support, which has led to improved satisfaction ratings.-
Customer Service, Security & Risk Assessment for Fintech Co
5.0 Apr 28, 2022Our teams with TDCX, specifically under my direction, are extremely high performing in terms of efficiency and quality for human based risk assessments. The TDCX team provide deeply insightful and actionable analysis on a regular basis to aid us in achieving our operational targets and business goals.
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BPO Services for Social Media Platform
4.0 Apr 14, 2022We are impressed with their ability to scale their services and at the same time maintain their quality of service. Great support functions like training, QA & WFM.
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Call Center Services for Tech Company
5.0 Jun 16, 2021TDCX delivers what they promise and exceeds results, even with difficult constraints. They ensure future success for our business by delivering an exceptional customer experience. This is completely in line with our values, including being customer-focused, even though we’re sales support and not post-sales support.
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Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
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$50,000+Undisclosed10 - 49New York, NY
Services provided
20% Business Consulting20% Call Center Services20% Data Annotation Services +2 services20% IT Staff Augmentation20% StaffingSee all 12 projectsCloudHire is a company specializing in building high-performance offshore teams across various domains, including data science, customer service, and marketing. Feedback indicates a generally positive reception, with 86% of reviews highlighting timely delivery and effective project management. However, one review cites customer dissatisfaction due to unmet expectations. Overall, CloudHire is praised for aligning companies with cultural values and providing value-driven solutions.
Reviews mention Timely
The overall sentiment regarding CloudHire's timeliness is highly positive. Clients consistently praised their ability to deliver items on time, with one review noting 'quick turnaround and efficient process.' Another client highlighted their 'exceptional project management,' emphasizing that CloudHire maintained clear communication and set realistic timelines, often delivering ahead of schedule. Overall, clients felt that their responsiveness and commitment to deadlines contributed significantly to project success.-
IT Staff Augmentation for IT Services Company
5.0 Sep 18, 2024They deliver their items on time. What impressed me most was their excellent time management and responsiveness. Overall, their commitment to deadlines was commendable.
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Staffing & Graphic Design for Marketing Agency
5.0 Sep 10, 2024Better work flow. On time deadlines and efficient production were consistently maintained. Yes, there was a quick turn around and efficient process.
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Offshore IT Staff Augmentation for Financial Data Company
5.0 Sep 8, 2024Their project management was highly organized and responsive. They consistently delivered items on time, meeting agreed-upon deadlines and adjusting to any changes in scope or priorities. This level of timeliness contributed significantly to the project's success.
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Generative AI App Dev for Tech Strategy Consulting Co
5.0 Sep 7, 2024Good project management. Deliverables received on time. Their high availability and responsiveness ensured that all phases were completed as scheduled.
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Custom Software Dev for Cosmetics Company
4.5 Sep 6, 2024They were on time, and as things in the real world go, even if some unforeseen delays were well communicated and managed. Their ability to adhere to timelines was impressive and greatly appreciated.
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Industry Experience
CloudHire has demonstrated strong performance across various industries including IT Services, Advertising & Marketing, Financial Services, Consulting, and Beauty & Cosmetics. Clients noted their expertise in building efficient offshore teams, enhancing operational efficiency, and delivering high-quality results on time. The overall sentiment reflects satisfaction with their project management, cultural alignment, and cost-effectiveness, making them a suitable partner for companies seeking support in data science, marketing, analytics, HR processes, and product management.
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IT Services Advertising & marketing Financial services Consulting Beauty & CosmeticsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight CloudHire's competitive pricing and excellent value for money. For instance, one client noted a 50% decrease in costs while expanding their developer team, while another reported saving over $1M through efficient offshore hiring. Feedback emphasizes that CloudHire's pricing aligns well with budgets, and multiple reviews commend their responsiveness and commitment to delivering quality services, further enhancing the perceived value of their offerings.Was this helpful?
Review Rating from Clients
4.8/5.0
Quality
4.8
Schedule
5.0
Cost
5.0
Willing to Refer
4.8
Reviewers in New York City highlight CloudHire’s range, from recruiting offshore specialists to advising on product architecture and managing development. Clients describe responsive communication and dependable delivery, with results such as a functioning digital asset management platform and measurable cost savings.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
60% Back Office Outsourcing20% Call Center Services10% Customer Service Outsourcing +1 service10% Document Digitization & ManagementLaunched in 2007, SunKnowledge Inc. Is a Back Office Outsourcing company. The firm offers Back Office Outsourcing and Call Center Services.
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$5,000+< $25 / hr250 - 999New York, NY
Services provided
50% Customer Service Outsourcing30% Finance & Accounting Outsourcing (FAO)20% Back Office OutsourcingSee all 1 projectsAt Atidiv, we help businesses scale smarter with our data-driven outsourcing solutions. We swiftly onboard and seamlessly integrate expert teams as an extension of our clients, providing tailored
Read moreSee All Locations (2)New York, NY
300 Vesey Street
New York, NY 1028210 - 15
+1 3472129691
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UndisclosedUndisclosed250 - 999New York, NY
Services provided
40% Back Office Outsourcing35% Customer Service Outsourcing25% Call Center ServicesEstablished in 2011, Lexvia Inc. Is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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$10,000+$300+ / hr250 - 999Brooklyn, NY
Services provided
50% Call Center Services45% Document Digitization & Management5% Business ConsultingAnswering service JIM RECOVERY TEAM focuses on Call Center Services and Document Digitization & Management. They were established in 2018.
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$1,000+$150 - $199 / hr10 - 49Paramus, NJ
Services provided
20% AI Development20% Application Management & Support20% Custom Software Development +2 services20% Document Digitization & Management20% Robotics Process AutomationSee all 2 projectsRoth Automation is a company specializing in document and data automation solutions, particularly for accounts payable processes. Reviews highlight their expertise and professionalism, with 100% of clients noting their impressive knowledge and customer service. Their ability to adapt to client needs and deliver effective solutions is consistently praised, resulting in significant process efficiencies for clients.
Reviews mention Experienced
Clients have consistently praised Roth Automation for their extensive experience and professionalism in document and data automation. One client noted their transition from a basic data extraction project to a comprehensive AP automation solution, highlighting the platform's capabilities and the impressive efficiency achieved, with a 60% straight-through processing rate. The team's expertise and effective communication methods, including weekly meetings and a dedicated CRM, further solidified a positive sentiment towards their collaboration.-
IT Consulting & SI for Global Defense Contractor
5.0 Feb 20, 2023The most impressive things about Roth Automation is their extensive experience in the field of automation, specifically document and data automation. They have been working with Intelligent Document Processing for years and have implemented similar solutions in some of the largest global organizations. Their professionalism throughout the project was outstanding, and their knowledge of the platform was impressive.
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Industry Experience
Roth Automation has demonstrated strong expertise in the Financial Services and Defense sectors, focusing on accounts payable automation and intelligent document processing. Feedback highlights their professionalism, extensive experience, and effective project management, leading to substantial efficiencies and timely project completions. Overall sentiment is positive, particularly regarding their customer service and ability to address complex challenges, positioning them as a reliable partner for organizations within these industries.
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Other Industry Financial servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed strong satisfaction with Roth Automation's cost and value for money. One client noted that the company was selected based on a favorable proposal and competitive pricing, while another highlighted the significant efficiencies gained from their services, justifying the investment. Overall, feedback indicates that Roth Automation delivers exceptional service and expertise, with clients feeling that the costs align well with the substantial value provided throughout the project lifecycle.Was this helpful?
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$25,000+< $25 / hr250 - 999New York, NY
Services provided
35% Call Center Services35% Customer Service Outsourcing10% Back Office Outsourcing +2 services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingCall center company Omelink provides Call Center Services and Customer Service Outsourcing. They were founded in 2016.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
55% Back Office Outsourcing30% Customer Service Outsourcing15% Call Center ServicesNEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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UndisclosedUndisclosed10 - 49New York, NY
Services provided
10% Branding10% Content Marketing10% Content Writing Services +7 services10% E-Commerce Development10% Pay Per Click10% Sales Outsourcing10% Search Engine Optimization10% Social Media Marketing10% Video Marketing10% Web DesignSee all 7 projectsSitetrail LLC is a content marketing and SEO agency specializing in boosting online visibility and brand awareness. Across their reviews, 100% of clients praise their high-quality content, effective project management, and responsive communication. Notably, 67% of reviewers highlight their impressive ability to align content strategy with business goals, while 33% commend their e-commerce development skills.
Reviews mention Timely
Overall, Sitetrail LLC has received positive feedback regarding their timeliness and responsiveness. Clients noted that the team consistently delivered on schedule, with one CEO stating, "They were responsive to feedback and proactive in offering suggestions for improvement." Another client emphasized their dependability, stating, "Sitetrail was always on time and responsive," which contributed to a seamless working relationship. This consistent punctuality has been a significant factor in client satisfaction.-
UX/UI Design, E-Commerce Dev & Content Marketing for Software Company
5.0 Jul 23, 2025Their team communicated clearly and delivered on every milestone without delay. They were responsive to feedback and proactive in offering suggestions for improvement.
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Industry Experience
Sitetrail LLC has garnered positive feedback across diverse industries, including technology, advertising, and community services. Clients commend their expertise in content strategy, brand development, and e-commerce optimization, noting significant improvements in SEO, user engagement, and brand awareness. Their strengths lie in effective communication, responsiveness, and the ability to deliver high-quality, impactful solutions tailored to client needs. This makes Sitetrail LLC a strong candidate for projects in technology consulting, advertising and marketing, and community-focused initiatives.
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IT Services Consulting Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Sitetrail LLC's competitive pricing and strong value for money. For instance, the CEO of Tibbo Systems noted that their pricing fit the budget and offered good value, while the CEO of Fleming-AOD Inc. appreciated the company's alignment with their values and cost-effectiveness. Additionally, BlakSheep Creative emphasized the good value for cost, leading to significant improvements in SEO and brand awareness for their clients. Overall, feedback reflects a positive sentiment regarding the company's affordability and quality of service.Was this helpful?
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$1,000+$25 - $49 / hr10,000+New York, NY
Services provided
20% Back Office Outsourcing15% Business Consulting15% Document Digitization & Management +7 services15% Finance & Accounting Outsourcing (FAO)10% Financial Consulting5% Branding5% Content Writing Services5% Language Interpretation5% Market Research5% Print DesignWilliams Lea, An RRD Company is a Back Office Outsourcing company. Launched in 1820, the firm specializes in Back Office Outsourcing and Document Digitization & Management.
Read moreSee All Locations (2)New York, NY
535 8th Avenue
New York, NY 100181001 - 2000
+1 212 351 9000
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
25% Back Office Outsourcing25% E-Commerce Development25% Ecommerce Marketing +1 service25% Pay Per ClickSee all 8 projectsThe Amazon Maestro is an e-commerce solutions provider specializing in Shopify store development and marketplace management. They generally receive positive feedback for their expertise in e-commerce, responsiveness, and timely project execution, with 80% of reviews highlighting their professionalism and attention to detail. However, one review (20%) expressed dissatisfaction, warning against engaging with the company.
Reviews mention Unique expertise
Clients expressed strong satisfaction with The Amazon Maestro's unique expertise in e-commerce, specifically highlighting their ability to identify profitable products and manage inventory effectively. One client noted their impressive focus on boosting sales and maintaining profitability, stating that the company's strong expertise made a significant difference in their business operations. Overall sentiment reflects confidence in The Amazon Maestro's capabilities, with clients acknowledging their responsive project management and timely delivery.-
Supply Chain Mgmt, E-Commerce Services & PPC for Retail Co
5.0 May 15, 2025What did you find most impressive or unique about this company? The Amazon Maestro's strong e-commerce expertise and focus on profitable products really impressed me. This indicates that they have a deep understanding of the e-commerce landscape and know how to leverage it for success.
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Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients generally perceive The Amazon Maestro as providing good value for cost, with multiple reviews highlighting that their pricing aligns well with budget expectations. For instance, one client noted, 'Pricing fit our budget' and 'Good value for cost.' However, there was a stark contrast in feedback, as one reviewer expressed severe dissatisfaction, labeling the company as a 'SCAM' and criticizing their reliability. Overall, while many clients appreciate the cost-effectiveness, there are significant concerns regarding service quality.Was this helpful?
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Review Rating from Clients
0.5/5.0
Quality
0.5
Schedule
0.5
Cost
0.5
Willing to Refer
0.5
Local e-commerce clients characterize their experience with The Amazon Maestro as highly disappointing, pointing to unkept commitments on product sourcing and purchasing.Read Local ReviewsWas this helpful?
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UndisclosedUndisclosed250 - 999Woodbridge Township, NJ
Services provided
100% Back Office OutsourcingSee all 1 projectsTranscure provides Electronic Medical Record (EMR) and Electronic Health Record (EHR) solutions that are highly integrated and user-friendly. Reviewers consistently highlight Transcure's professionalism, timely project management, and effective communication. The company is praised for its seamless and comprehensive healthcare technology services.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
50% Back Office Outsourcing24% Customer Service Outsourcing16% Call Center Services +1 service10% AI DevelopmentLaunched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
45% Call Center Services35% Sales Outsourcing10% Back Office Outsourcing +1 service10% Email MarketingKtech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
Read moreSee All Locations (3)New York, NY
230 5th Avenue
New York, NY 1000121 - 30
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Undisclosed< $25 / hr50 - 249Brooklyn, NY
Services provided
30% Back Office Outsourcing30% Call Center Services20% Customer Service Outsourcing +3 services10% Account-Based Marketing9% Sales Outsourcing1% AccountingDynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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$1,000+< $25 / hr10 - 49Brooklyn, NY
Services provided
40% Back Office Outsourcing40% Customer Service Outsourcing20% Sales OutsourcingConnectPro BPO is a Back Office Outsourcing company. The Brooklyn, New York-based company was founded in 2023. Their team provides Back Office Outsourcing and Customer Service Outsourcing.
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$100,000+$100 - $149 / hr10 - 49New York, NY
Services provided
70% Sales Outsourcing30% Marketing StrategyBYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
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$1,000+< $25 / hr1,000 - 9,999Clark, NJ
Services provided
100% Back Office OutsourcingBack Office Outsourcing company GEP is in Clark, New Jersey and Princeton, New Jersey. Their services include Back Office Outsourcing.
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
100% Back Office OutsourcingLarge Back Office Outsourcing company UnitedLex, is based in Overland Park, Kansas and New York, New York. The team focuses on Back Office Outsourcing.
Read moreSee All Locations (10)New York, NY
100 Broadway 22nd Floor,
New York, NY 1000541 - 49
646.396.0840
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$1,000+< $25 / hr10,000+New York, NY
Services provided
100% Call Center ServicesAdvantageSolutions is a phone answering service in New York, New York. They provide Call Center Services.
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$1,000+< $25 / hr10,000+New York, NY
Services provided
25% Finance & Accounting Outsourcing (FAO)25% HR Consulting15% Back Office Outsourcing +3 services15% Customer Service Outsourcing10% Call Center Services10% Sales OutsourcingConduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
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$1,000+< $25 / hr1,000 - 9,999New York, NY
Services provided
35% Call Center Services35% IT Managed Services20% Back Office Outsourcing +1 service10% Document Digitization & ManagementCanon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
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UndisclosedUndisclosed50 - 249Brooklyn, NY
Services provided
48% Call Center Services42% Customer Service Outsourcing10% Back Office OutsourcingCampaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
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$25,000+Undisclosed1,000 - 9,999New Providence, NJ
Services provided
10% Back Office Outsourcing10% Call Center Services10% Customer Service Outsourcing +12 services10% Finance & Accounting Outsourcing (FAO)10% IT Managed Services5% API Development5% Accounting5% Application Management & Support5% CRM Consulting and SI5% Custom Software Development5% Ecommerce Marketing5% Graphic Design5% Social Media Marketing5% Unified Communications Consulting & SI5% Video ProductionIT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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UndisclosedUndisclosed250 - 999New York, NY
Services provided
50% Pay Per Click50% Sales OutsourcingPartnerize is a New York, New York-based PPC agency and Sales Outsourcing company. Established in 2010, the team provides Pay Per Click and Sales Outsourcing.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
20% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +2 services20% Email Marketing20% Sales OutsourcingDGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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$1,000+Undisclosed250 - 999New York, NY
Services provided
50% Back Office Outsourcing25% AI Consulting25% CRM Consulting and SIIDS Healthcare is a Back Office Outsourcing company. In New York, New York and Sahibzada Ajit Singh Nagar, India, the team offers Back Office Outsourcing and CRM consulting and SI.
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$1,000+$25 - $49 / hr250 - 999New York, NY
Services provided
50% Sales Outsourcing10% AI Consulting10% AI Development +5 services10% Application Testing5% AI Agents5% IT Staff Augmentation5% IT Strategy Consulting5% Web DevelopmentDawn IT Services is a Sales Outsourcing company. The agency is headquartered in Chennai, India and New York, New York. Their team provides Sales Outsourcing and Application Testing.
Read moreSee All Locations (2)New York, NY
One World Trade Center suite, 8500 New York
New York, NY 1000750 - 75
+1-332-252-6297
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$1,000+$25 - $49 / hr50 - 249Brooklyn, NY
Services provided
40% Back Office Outsourcing20% Call Center Services20% Customer Service Outsourcing +1 service20% Finance & Accounting Outsourcing (FAO)MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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$1,000+< $25 / hr250 - 999New York, NY
Services provided
100% Customer Service OutsourcingHeadquartered in New York, New York and Taguig, Philippines, WOW Customer Support is a midsize Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
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UndisclosedUndisclosed250 - 999New York, NY
Services provided
100% Back Office OutsourcingNYC Medical Billing Services, a Back Office Outsourcing company, is located in New York, New York. They offer Back Office Outsourcing and were established in 2019.
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$5,000+< $25 / hr250 - 999Brooklyn, NY
Services provided
100% Document Digitization & ManagementLocated in Brooklyn, New York, Clinical Registry Solutions is a midsize Document Digitization & Management company. The team focuses on Document Digitization & Management.
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UndisclosedUndisclosed1,000 - 9,999Newark, NJ
Services provided
35% Content Writing Services35% Document Digitization & Management20% IT Strategy Consulting +1 service10% CybersecurityAmarelUS, a Document Digitization & Management company, was established in 2004. They specializes in Document Digitization & Management and Content Writing Services.
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$100,000+$200 - $300 / hr250 - 999Hillside, NJ
Services provided
45% Document Digitization & Management15% ERP Consulting and SI10% AI Development +3 services10% Custom Software Development10% IT Strategy Consulting10% Robotics Process AutomationSiligentLogic LLC, a Document Digitization & Management company, was launched in 2010. The agency offers Document Digitization & Management and ERP consulting and SI.
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Undisclosed< $25 / hr10 - 49New York, NY
Services provided
70% Back Office Outsourcing30% Call Center ServicesDrBillerz is a Back Office Outsourcing company. The New York, New York-based team provides Back Office Outsourcing and Call Center Services.
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Undisclosed< $25 / hr250 - 999Bernards, NJ
Services provided
75% Call Center Services5% AI Development5% Back Office Outsourcing +3 services5% Customer Service Outsourcing5% Sales Outsourcing5% Search Engine OptimizationSee all 7 projectsLawyerLine™ serves as an answering service provider, primarily catering to law firms by managing call schedules and client intakes. Across the reviews, 100% of clients emphasize their exceptional communication and timely service delivery, with frequent mentions of responsiveness and value for money. Clients uniformly appreciate LawyerLine's ability to adapt to their specific needs, contributing significantly to business growth.
Industry Experience
LawyerLine™ has received positive feedback predominantly from the legal industry, specifically family law, estate planning, criminal law, and real estate. Clients commend their responsive communication, efficient call handling, and tailored services that cater specifically to legal practitioners. The overall sentiment is highly favorable, highlighting the provider's strengths in client acquisition and operational efficiency. Suitable clients are those seeking to enhance customer service and manage call volumes without hiring in-house staff.
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Review Rating from Clients
5.0/5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
Springfield-area clients praise LawyerLine™ for reliably handling 40–50 daily calls, gathering prospective-client details, and routing callers to the right team members. They value fast response times, useful daily call summaries, flexible service tailored to their needs, and strong value for money.Read Local ReviewsWas this helpful?
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$10,000+Undisclosed10 - 49New York, NY
Services provided
70% Sales Outsourcing20% Call Center Services10% Conversion OptimizationLaunched in 2016, 10G is a small Sales Outsourcing company. Their services include Sales Outsourcing and Call Center Services.
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UndisclosedUndisclosed1,000 - 9,999Secaucus, NJ
Services provided
20% Back Office Outsourcing20% CRM Consulting and SI20% Robotics Process Automation +3 services20% Sales Outsourcing10% Funding & Investment10% IT Strategy ConsultingEdenred Pay USA is a CRM consulting and SI company. Located in Bonita Springs, Florida and Secaucus, New Jersey, the agency offers CRM consulting and SI and Back Office Outsourcing.
Read moreSee All Locations (2)Secaucus, NJ
150 Meadowlands Pkwy
Secaucus, NJ 070946 - 9
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$5,000+Undisclosed1,000 - 9,999Mahwah, NJ
Services provided
50% Call Center Services25% Back Office Outsourcing15% Customer Service Outsourcing +1 service10% Sales OutsourcingSee all 17 projectsDialAmerica is a business process outsourcing company specializing in outbound and inbound call services, customer support, and lead generation. Reviewers consistently highlight the company's efficiency, professionalism, and ability to meet deadlines, with approximately 90% of feedback being positive. DialAmerica's strengths include quality service, strong team collaboration, and significant cost savings for clients, although there is room for improvement in reporting and pricing.
Reviews mention High-quality work
Clients consistently commend DialAmerica for delivering high-quality work, noting significant improvements in lead generation and customer service. One client highlighted their ability to scale operations, growing from 200 to 3,000 calling hours monthly, attributing this success to the quality of leads generated. Another client emphasized their efficient technology and innovative platform, stating it greatly enhanced customer experience. Overall, the sentiment reflects strong satisfaction with DialAmerica's services, positioning them as a leader in their field.-
Telemarketing Services for Financial Company
4.5 Dec 22, 2017The quality is excellent. It undoubtedly has greatly improved the performance and customer service experience. They have proven to be a very efficient company, with an excellent technology that meets all the needs of their customers and consumers. I believe that DialAmerica's main strength lies in providing the service that is offered, a quality service that stands out among other companies of the same style.
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Lead Gen for Supplemental Health Insurance Company
5.0 Nov 1, 2019The fact that it’s grown is a testament to the quality and value of the service. The results speak for themselves. DialAmerica able to scale our project and accommodate our increased volume because of their size. We’ve also had far more high-quality leads.
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Customer Service Assistance for Transportation Company
4.0 Nov 2, 2017They have good, quality service and a good price.
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Order Management & Organization for Business Firm
3.5 Nov 2, 2017The client expressed satisfaction, stating, "We are satisfied with their work." They highlighted that "efficiency and quality are their strong points," indicating a high level of performance and reliability.
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Industry Experience
DialAmerica has received positive feedback across various industries, including Utilities, Financial Services, Real Estate, Manufacturing, Hospitality, and Retail. Clients commend their effective inbound and outbound call services, emphasizing strengths in customer service, responsiveness, and lead generation. Notably, they have helped businesses improve efficiency and reduce costs significantly. Overall, DialAmerica's expertise is particularly beneficial for companies requiring high call volume management and quality customer interactions, making them a strong fit for diverse sectors.
Read All ReviewsSelect Industry to see insights
IT Services Transportation Human Resources Utilities Real estate Manufacturing Hospitality & leisure Other Industry Retail Nonprofit Financial services HealthcareWas this helpful?
View projects from:
New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)Was this helpful?
Review Rating from Clients
4.8/5.0
Quality
4.8
Schedule
4.5
Cost
4.8
Willing to Refer
4.8
New York City clients praise DialAmerica’s efficient, professional customer support, highlighting organized call handling, order processing, and prompt responses. Reviewers say the service helps manage high call volumes, improves customer satisfaction, and saves time and money.Read Local ReviewsWas this helpful?
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$1,000+< $25 / hr250 - 999New York, NY
Services provided
100% Back Office OutsourcingBased in Chicago, Illinois and New York, New York, Mindcrest is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing.
Read moreSee All Locations (3)New York, NY
60 E. 42nd St., Ste 3014,
New York, NY 101656 - 9
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$1,000+< $25 / hr10,000+New York, NY
Services provided
30% Back Office Outsourcing20% AI Development20% IT Managed Services +3 services10% Accounting10% HR Consulting10% Media Planning & BuyingGenpact is a Back Office Outsourcing company. Their team is in New York, New York and specializes in Back Office Outsourcing and Artificial Intelligence.
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UndisclosedUndisclosed50 - 249Butler, NJ
Services provided
90% Call Center Services10% Customer Service OutsourcingSee all 17 projectsAnserve Inc. is a call center service provider specializing in on-call and after-hours support, catering to diverse industries such as healthcare and home services. With a 100% positive feedback rate, clients commend Anserve Inc. for their professionalism, responsiveness, and ability to effectively manage call center operations, ensuring seamless communication and cost-effective solutions. Their exceptional project management and customer service are consistently highlighted across reviews.
Industry Experience
Anserve Inc. demonstrates notable expertise in various sectors, particularly in Medical, Home Services, Real Estate, Financial Services, and Energy. Feedback across industries emphasizes their responsiveness, professionalism, and effective call management. Clients commend their seamless service, especially for after-hours support, which enhances patient care in medical settings. The overall sentiment reflects a high level of satisfaction, suggesting that potential clients in these industries can expect reliable and impactful service from Anserve Inc.
Read All ReviewsSelect Industry to see insights
Medical Healthcare Other Industry Real estate Financial services Consumer Products Energy & natural resources Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Anserve Inc. is frequently praised for its cost-effectiveness and value for money. Clients have noted their services save money while maintaining high quality, with one stating, 'It has saved our office money on a monthly basis while receiving excellent service.' Another client highlighted that their pricing fit their budget. Overall, feedback indicates that clients perceive Anserve Inc. as a reliable partner that provides significant value relative to its cost.Was this helpful?
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$1,000+< $25 / hr10 - 49New York, NY
Services provided
70% Call Center Services10% Business Consulting10% Customer Service Outsourcing +1 service10% Sales OutsourcingGurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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Undisclosed$25 - $49 / hr2 - 9new york, NY
Services provided
40% Back Office Outsourcing40% Call Center Services20% Business Continuity ManagementCoolsAssist is a small phone answering service located in new york, New York. Their services include Call Center Services and Back Office Outsourcing.
Read more -
UndisclosedUndisclosed50 - 249East Rutherford, NJ
Services provided
100% Customer Service OutsourcingClinical Excel Computech LLP is a Customer Service Outsourcing company. The agency is located in East Rutherford, New Jersey. Their services include Customer Service Outsourcing.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
50% Back Office Outsourcing25% Content Marketing25% Content Writing ServicesContentWriters, a Back Office Outsourcing company, is located in New York, New York. Founded in 2013, the team provides Back Office Outsourcing and Content Writing Services.
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UndisclosedUndisclosed50 - 249New York, NY
Services provided
100% Back Office OutsourcingMidsize Back Office Outsourcing company Draft n Craft Legal Outsourcing, is based in New Delhi, India and New York, New York. The team specializes in Back Office Outsourcing.
Read moreSee All Locations (2)New York, NY
222 Broadway, Unit 1862
New York, NY 1003850 - 75
6463676975
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UndisclosedUndisclosed50 - 249Newark, NJ
Services provided
30% Business Consulting30% Customer Service Outsourcing28% Back Office Outsourcing +1 service12% Call Center ServicesSabre88, LLC, a Business Consulting company, is located in Newark, New Jersey. They provide Business Consulting and Customer Service Outsourcing.
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UndisclosedUndisclosed2 - 9New York, NY
Services provided
75% Call Center Services25% Customer Service OutsourcingMiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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$1,000+< $25 / hr50 - 249New York, NY
Services provided
100% Call Center ServicesPride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.
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Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
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List of the Top 14 Newark BPO Services
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$1,000+Undisclosed1,000 - 9,999New York, NY
Ability to deliver
33.4/40.020/20 Reviews10/10 Clients & Experience3.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed250 - 999Brooklyn, NY
Ability to deliver
32/40.020/20 Reviews8.6/10 Clients & Experience3.4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
$10,000+Undisclosed250 - 999New York, NY
Ability to deliver
30/40.016/20 Reviews10/10 Clients & Experience4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
34.4/40.020/20 Reviews10/10 Clients & Experience4.4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$50,000+$25 - $49 / hr250 - 999Long Island City, NY
Ability to deliver
24.6/40.015.8/20 Reviews4.6/10 Clients & Experience4.2/10 Market PresenceService focus
85% Back Office Outsourcing15% Other -
$5,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
22/40.017.8/20 Reviews0/10 Clients & Experience4.2/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+< $25 / hr50 - 249New York, NY
Ability to deliver
29.6/40.017/20 Reviews8.7/10 Clients & Experience4/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
22.1/40.016.2/20 Reviews2.2/10 Clients & Experience3.7/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
$10,000+Undisclosed10 - 49New York, NY
Ability to deliver
31.7/40.018.6/20 Reviews9.7/10 Clients & Experience3.4/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr1,000 - 9,999New York, NY
Ability to deliver
16.2/40.016.2/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
18.7/40.09.2/20 Reviews5.8/10 Clients & Experience3.7/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
27.8/40.015.8/20 Reviews8.1/10 Clients & Experience3.9/10 Market PresenceService focus
40% Back Office Outsourcing60% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
28.4/40.015.8/20 Reviews8.2/10 Clients & Experience4.4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+$25 - $49 / hr50 - 249New York, NY
Ability to deliver
22.2/40.014.6/20 Reviews3.1/10 Clients & Experience4.5/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$5,000+< $25 / hr1,000 - 9,999Rutherford, NJ
Ability to deliver
13.9/40.00/20 Reviews9/10 Clients & Experience5/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10,000+New York, NY
Ability to deliver
12.4/40.012.4/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
28.2/40.016.2/20 Reviews9/10 Clients & Experience3/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
23.5/40.016.2/20 Reviews3.2/10 Clients & Experience4.1/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
$10,000+Undisclosed50 - 249New York, NY
Ability to deliver
21.4/40.017.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
75% Back Office Outsourcing25% Other -
UndisclosedUndisclosed50 - 249New York, NY
Ability to deliver
27.6/40.016.6/20 Reviews7.5/10 Clients & Experience3.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
19.4/40.016.4/20 Reviews0/10 Clients & Experience3/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$5,000+Undisclosed10 - 49New York, NY
Ability to deliver
21/40.016.2/20 Reviews0.9/10 Clients & Experience3.9/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+< $25 / hr250 - 999New York, NY
Ability to deliver
13.6/40.013.6/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr10 - 49New York, NY
Ability to deliver
19.6/40.016.2/20 Reviews0/10 Clients & Experience3.4/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
Undisclosed< $25 / hr250 - 999New York, NY
Ability to deliver
18.7/40.013/20 Reviews1.3/10 Clients & Experience4.4/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
$1,000+Undisclosed50 - 249New Providence, NJ
Ability to deliver
7.6/40.00/20 Reviews3.6/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49New York, NY
Ability to deliver
23.1/40.014.6/20 Reviews4.8/10 Clients & Experience3.7/10 Market PresenceService focus
25% Back Office Outsourcing75% Other -
Undisclosed$50 - $99 / hr2 - 9New York, NY
Ability to deliver
22/40.016.8/20 Reviews1.6/10 Clients & Experience3.7/10 Market PresenceService focus
35% Back Office Outsourcing65% Other -
$1,000+Undisclosed10 - 49New York, NY
Ability to deliver
25.3/40.016.8/20 Reviews4.2/10 Clients & Experience4.4/10 Market PresenceService focus
10% Back Office Outsourcing90% Other
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