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Top BPO Companies in Newark

Ratings Updated: June 21, 2026

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Newark, United States

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a versatile outsourcing company specializing in customer service, data management, and support for a diverse range of industries. With a 99.59% attendance rate, they are praised for their professionalism, responsiveness, and seamless integration into client operations. Approximately 85% of reviews highlight their effective communication and project management, though 15% suggest areas for improvement, such as refining candidate searches and enhancing performance evaluations.

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Reviews mention Results-oriented
Clients express a strong sentiment of being results-oriented regarding Unity Communications. One client noted record-breaking results over 18 months, with sales doubling and the company contributing 30-50% of closed business. The client emphasized Unity's clear understanding of sales dynamics and their commitment to delivering on promises, which fostered a harmonious working relationship. Weekly meetings ensured alignment on goals, and any minor issues were swiftly resolved, highlighting Unity's focus on achieving tangible business outcomes.

Lead Generation for Telecommunications Brand

5.0 Jul 29, 2019

The results for the 18 months we ran in conjunction with Unity were record-breaking for our market. We landed major regional brands due to the involvement of Unity creating conversations our sales teams could run with and the implementation support offered. The end to end sale support model thrived. The sales team was eager to win Unity's favor and support, knowing that they were bringing in half of the leads we were closing (sales team still responsible to continue their contributions as this was a growth project, not a shift the work project). Our sales doubled. We had a very harmonious relationship between Unity and the direct sales team.
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1 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
In recent reviews, clients expressed high satisfaction with Unity Communications, highlighting their effective support in clerical tasks and revenue cycle management. Positive feedback emphasized the team's organization, communication, and respectful demeanor. One client noted that collections remained steady despite employee turnover, and another praised the proactive approach to improving attendance, achieving a 99.59% rate. Overall, the sentiment is overwhelmingly positive, showcasing Unity Communications as a reliable partner in enhancing operational efficiency.
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Industry Experience

Unity Communications has received positive feedback across various industries including Healthcare, Telecommunications, E-commerce, and Education. Clients commend their professionalism, effective communication, and ability to enhance operational efficiency. In Healthcare, they excel in revenue cycle management and customer service, while in Telecommunications, they provide comprehensive support and cost reduction. Their strengths in e-commerce include efficient order processing and customer inquiries, demonstrating adaptability and expertise across sectors. Overall sentiment reflects a high level of satisfaction, making them a suitable partner for diverse business needs.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services Medical Other industries Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (6) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Client feedback on Unity Communications highlights a strong sentiment regarding their cost-effectiveness and value for money. Multiple clients noted that their pricing fit within budget constraints while delivering high-quality services. One client mentioned, "They do double the effectiveness and efficiency of the work for a fraction of its cost," reinforcing the perception of great value. Overall, clients appreciate the balance of quality service and affordability, with many expressing satisfaction with the results achieved through their collaboration.
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Hugo Inc.

5.0 28 reviews
Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Newark, United States

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Transparent
Overall sentiment regarding transparency in Hugo's services is highly positive. Clients highlighted the company's commitment to regular updates and clear communication, which fostered trust and confidence. One client noted, 'Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.' Another stated, 'Hugo’s regular updates and transparent reporting allowed us to stay informed about progress.' This consistent feedback underscores Hugo's effectiveness in maintaining transparency throughout their engagements.

Call Center Services for Automotive Company

5.0 Jun 27, 2024

Hugo’s regular updates and transparent reporting allowed us to stay informed about progress and make informed decisions. Overall, Hugo's strong project management capabilities were crucial in the successful implementation and ongoing management of our customer engagement initiatives.
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Digital Marketing, SMM & SEO for Software Solutions Company

5.0 Dec 8, 2023

Hugo's project management was exemplary throughout our engagement. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution. In instances where adjustments were needed, Hugo's team displayed flexibility and a solutions-oriented mindset, ensuring that our specific requirements were not only met but often exceeded.
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Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Remote CoWorker

4.8 189 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Newark, United States

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistance provider specializing in administrative support, business development, and market research. The company has garnered consistently positive feedback, with clients praising their communication, professionalism, and value. Approximately 90% of reviewers highlight their effective project management and responsiveness, with no significant areas for improvement noted across reviews.

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Reviews mention Passionate about their work
The client expressed strong satisfaction with Remote CoWorker, highlighting their passion for work as a key strength. They noted that the team is hardworking, accommodating, and dedicated to delivering quality results. The client specifically praised the management for their responsiveness and commitment, stating, "They are passionate about the job and willing to put the effort in." Overall, the sentiment reflects a positive experience, emphasizing the team's enthusiasm and effectiveness in meeting project needs.

Outbound Call Support for Real Estate Company

5.0 Jun 1, 2020

They’re hard workers and are passionate about the job. They are willing to put the effort in. After training them and showing them what to do, they are very valuable employees.
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15 of 16 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 16 times in the past 6 months
In the past six months, clients have consistently praised Remote CoWorker for their professionalism and responsiveness. Notable feedback includes a significant increase in business development capacity and improved administrative efficiency. Clients highlighted impressive communication, timely deliveries, and effective problem resolution. For instance, one client noted, 'I have found their communication, oversight, guidance, and value to all to be excellent.' Overall sentiment is overwhelmingly positive, with no major areas for improvement identified.
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Average Project Cost Breakdown

Less than $10,000 (54) $10,000 to $49,000 (12) $50,000 to $199,999 (3) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently express satisfaction with Remote CoWorker's cost-effectiveness and value for money, highlighting their pricing as a key factor in choosing the service. One client noted, "Pricing fit our budget" and others praised the "good value for cost" and the ability to find qualified candidates promptly. Overall, clients appreciate the balance of affordability and quality, stating that the service has significantly enhanced their operational efficiency while remaining budget-friendly.
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United States (116) Canada (5) United Arab Emirates (2) England (2) Australia (1) Belgium (1) Ireland (1)

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TECHSPEED INC

4.9 18 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Newark, United States

Services provided

15% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% AI Agents

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

TECHSPEED INC is a data solutions company specializing in data entry, data management, and customer service. They have consistently received positive feedback, with approximately 100% of reviewers praising their punctuality, professionalism, and adaptability. Clients highlight their proactive communication, reliability, and ability to swiftly scale operations, making TECHSPEED INC a highly recommended partner for complex data projects.

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2 of 2 reviews are 5 stars

Unknown avg. project cost

Reviewed 2 times in the past 6 months
In recent reviews, clients commend TECHSPEED INC for their exceptional data management and project execution. One client highlighted their effective restructuring of WordPress content, enhancing user experience and SEO. Another noted the company's impressive speed and accuracy in delivering election information, surpassing competitors. Both reviews emphasize the team's professionalism and responsiveness, with no significant areas for improvement identified. Overall, sentiment is overwhelmingly positive, reflecting a strong alignment with client needs.
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Industry Experience

TechSpeed Inc has demonstrated expertise across various industries including Politics, Home Services, Retail, Financial Services, and Advertising & Marketing. Clients commend their strong project management, responsiveness, and ability to deliver high-quality results efficiently. Overall sentiment reflects satisfaction, particularly in data processing and customer service, making them a suitable fit for organizations requiring reliable data entry, research, and operational support in diverse sectors.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Financial services Retail Healthcare Home Services Politics Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently highlight TECHSPEED INC's competitive pricing and exceptional value for money. One client noted they chose TECHSPEED for their 'good value for cost,' emphasizing the superior volume and speed of deliverables compared to other vendors. Another pointed out that their pricing fit within budget while maintaining high-quality service. Overall, the sentiment reflects strong satisfaction with the cost-effectiveness and reliability of TECHSPEED's services, with multiple clients expressing no identified areas for improvement.
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United States (16) Canada (1)

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Roth Automation

5.0 2 reviews

$1,000+

$150 - $199 / hr

10 - 49

Paramus, NJ

Services provided

20% AI Development

20% Application Management & Support

20% Custom Software Development +2 services

20% Document Digitization & Management

20% Robotics Process Automation

Roth Automation is a company specializing in document and data automation solutions, particularly for accounts payable processes. Reviews highlight their expertise and professionalism, with 100% of clients noting their impressive knowledge and customer service. Their ability to adapt to client needs and deliver effective solutions is consistently praised, resulting in significant process efficiencies for clients.

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Reviews mention Experienced
Clients have expressed high satisfaction with Roth Automation's extensive experience in automation, particularly in document and data processing. One client highlighted their professionalism and deep knowledge of the platform, noting substantial efficiencies achieved, including a 60% straight-through processing rate. The collaboration was effective, using structured communication methods, and no areas for improvement were identified, showcasing an overall positive sentiment regarding Roth Automation's capabilities.

IT Consulting & SI for Global Defense Contractor

5.0 Feb 20, 2023

The most impressive things about Roth Automation is their extensive experience in the field of automation, specifically document and data automation. They have been working with Intelligent Document Processing for years and have implemented similar solutions in some of the largest global organizations. Their professionalism throughout the project was outstanding, and their knowledge of the platform was impressive.
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Industry Experience

Roth Automation has demonstrated expertise in the Financial Services and Defense sectors, particularly in Accounts Payable and document automation solutions. Clients praise their professionalism, extensive experience in Intelligent Document Processing, and superior customer service. Feedback reflects a strong sentiment of satisfaction, with notable successes in streamlining processes and enhancing system efficiencies. Their flexible approach and commitment to client needs position them as a suitable partner for organizations seeking automation solutions in these industries.
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Other Industry Financial services

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Average Project Cost Breakdown

$200,000 to $999,999 (2)

What Clients Have Said
Clients have expressed a positive sentiment regarding Roth Automation's cost and value for money. One reviewer highlighted the company's competitive pricing during the selection process, stating they chose Roth based on their proposal and implementation costs. Another client noted substantial efficiencies achieved through their services, affirming the value derived from the investment. Overall, clients appreciated the professionalism, expertise, and customer service provided, indicating a strong return on investment.
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NEO MD INC

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

55% Back Office Outsourcing

30% Customer Service Outsourcing

15% Call Center Services

NEO MD INC is a New York, New York-based Back Office Outsourcing company. They specialize in Back Office Outsourcing and Customer Service Outsourcing and were established in 2021.
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Featured

What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Serves Newark, United States

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Efficient
Clients have praised TDCX for their efficiency, highlighting their ability to handle global quality evaluations that allowed teams to focus on complex projects. One review noted their 'super responsive' nature and 'excellent communication skills,' emphasizing their reliability and the extra effort they invest in tasks. Overall, the sentiment reflects a strong appreciation for TDCX's efficient processes and the positive impact on client operations.

BPO Services for Tech Company

5.0 May 25, 2022

Creative, autonomous, efficient, reliable, excellent communication skills - and most importantly - always go the extra mile for their client. Every time we asked them to deliver on a task, they did that very well and then also went above and beyond.
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Industry Experience

TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

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Average Project Cost Breakdown

$1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1) $10,000,000 + (1)

What Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.
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Singapore (7) Germany (1) Spain (1) United States (1)

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Omelink

Not yet reviewed

$25,000+

< $25 / hr

250 - 999

New York, NY

Services provided

35% Call Center Services

35% Customer Service Outsourcing

10% Back Office Outsourcing +2 services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Call center company Omelink provides Call Center Services and Customer Service Outsourcing. They were founded in 2016.
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The Amazon Maestro

3.9 8 reviews

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

25% Back Office Outsourcing

25% E-Commerce Development

25% Ecommerce Marketing +1 service

25% Pay Per Click

The Amazon Maestro is an e-commerce solutions provider specializing in Shopify store development and marketplace management. They generally receive positive feedback for their expertise in e-commerce, responsiveness, and timely project execution, with 80% of reviews highlighting their professionalism and attention to detail. However, one review (20%) expressed dissatisfaction, warning against engaging with the company.

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Reviews mention Professional
Clients consistently praised The Amazon Maestro for their professionalism, noting their organized project management and timely delivery. One client highlighted their impressive professionalism, while another emphasized their thorough communication and responsiveness to needs. Feedback indicated that the team demonstrated a deep understanding of e-commerce, contributing to successful outcomes such as improved site performance and increased sales. Overall, client sentiment reflects a high level of satisfaction with the professional approach and expertise provided.

E-Commerce Dev for E-Commerce Company

5.0 Oct 3, 2025

I am pretty much satisfied with the project management as they made sure to deliver the website as per the committed timeline. The overall communication was great. Their professionalism was impressive!
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Shopify Store for Plastic Products Manufacturer

5.0 Oct 8, 2025

Their project management was very organized and professional. They delivered all tasks on time and kept me updated at every stage. Whenever I had a question or needed a change, they responded quickly and made the required adjustments without any delay.
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Industry Experience

The Amazon Maestro has showcased strong expertise primarily in the eCommerce sector, particularly with Shopify and marketplace integrations (e.g., Amazon, Walmart, eBay). Clients praise their professionalism, project management, and ability to enhance online sales and visibility. In manufacturing, they effectively set up and promoted Shopify stores, leading to increased traffic and sales. Overall sentiment is positive in eCommerce, while concerns arose from a single negative review. Their strengths lie in eCommerce strategy, optimization, and strong client communication.
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eCommerce Manufacturing

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St. Petersburg, Florida (1) Austin, Texas (1) New York City, New York (1) Athens, Texas (1) Park Valley, Utah (1)

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Review Rating from Clients

0.5/5.0

Quality

0.5

Schedule

0.5

Cost

0.5

Willing to Refer

0.5

Local clients in New York City express strong negative feedback about The Amazon Maestro, emphasizing failed commitments and scam allegations. The provider's focus on product sourcing and purchasing has not met expectations, with reviewers advising caution for potential clients in the area.
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Transcure

5.0 1 review

Undisclosed

Undisclosed

250 - 999

Woodbridge Township, NJ

Services provided

100% Back Office Outsourcing

Transcure provides Electronic Medical Record (EMR) and Electronic Health Record (EHR) solutions that are highly integrated and user-friendly. Reviewers consistently highlight Transcure's professionalism, timely project management, and effective communication. The company is praised for its seamless and comprehensive healthcare technology services.

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NetSet RCM Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

50% Back Office Outsourcing

24% Customer Service Outsourcing

16% Call Center Services +1 service

10% AI Development

Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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Ktech

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

45% Call Center Services

35% Sales Outsourcing

10% Back Office Outsourcing +1 service

10% Email Marketing

Ktech is a call center. They specialize in Call Center Services and Sales Outsourcing and were founded in 2023.
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New York, NY

230 5th Avenue
New York, NY 10001
21 - 30

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DynaPro Global

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

Brooklyn, NY

Services provided

30% Back Office Outsourcing

30% Call Center Services

20% Customer Service Outsourcing +3 services

10% Account-Based Marketing

9% Sales Outsourcing

1% Accounting

DynaPro Global is an answering service. The team provides Call Center Services and Back Office Outsourcing and is in Brooklyn, New York.
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BYG Advantage

Not yet reviewed

$100,000+

$100 - $149 / hr

10 - 49

New York, NY

Services provided

70% Sales Outsourcing

30% Marketing Strategy

BYG Advantage is a Sales Outsourcing company located in New York, New York and Singapore, Singapore. The team offers Sales Outsourcing and Marketing Strategy.
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Partnerize

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

New York, NY

Services provided

50% Pay Per Click

50% Sales Outsourcing

Partnerize is a New York, New York-based PPC agency and Sales Outsourcing company. Established in 2010, the team provides Pay Per Click and Sales Outsourcing.
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Premier NX

Not yet reviewed

$25,000+

Undisclosed

1,000 - 9,999

New Providence, NJ

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +12 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

5% API Development

5% Accounting

5% Application Management & Support

5% CRM Consulting and SI

5% Custom Software Development

5% Ecommerce Marketing

5% Graphic Design

5% Social Media Marketing

5% Unified Communications Consulting & SI

5% Video Production

IT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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IDS Healthcare

Not yet reviewed

$1,000+

Undisclosed

250 - 999

New York, NY

Services provided

50% Back Office Outsourcing

25% AI Consulting

25% CRM Consulting and SI

IDS Healthcare is a Back Office Outsourcing company. In New York, New York and Sahibzada Ajit Singh Nagar, India, the team offers Back Office Outsourcing and CRM consulting and SI.
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DGC BPO Service

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% Email Marketing

20% Sales Outsourcing

DGC BPO Service is an Email Marketing company. Launched in 2020, the company is located in New York, New York. Their services include Email Marketing and Call Center Services.
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Dawn IT Services

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

New York, NY

Services provided

50% Sales Outsourcing

10% AI Consulting

10% AI Development +5 services

10% Application Testing

5% AI Agents

5% IT Staff Augmentation

5% IT Strategy Consulting

5% Web Development

Dawn IT Services is a Sales Outsourcing company. The agency is headquartered in Chennai, India and New York, New York. Their team provides Sales Outsourcing and Application Testing.
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New York, NY

One World Trade Center suite, 8500 New York
New York, NY 10007
50 - 75

+1-332-252-6297

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WOW Customer Support

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

100% Customer Service Outsourcing

Headquartered in New York, New York and Taguig, Philippines, WOW Customer Support is a midsize Customer Service Outsourcing company. The team specializes in Customer Service Outsourcing.
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GEP

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

Clark, NJ

Services provided

100% Back Office Outsourcing

Back Office Outsourcing company GEP is in Clark, New Jersey and Princeton, New Jersey. Their services include Back Office Outsourcing.
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UnitedLex

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

100% Back Office Outsourcing

Large Back Office Outsourcing company UnitedLex, is based in Overland Park, Kansas and New York, New York. The team focuses on Back Office Outsourcing.
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New York, NY

100 Broadway 22nd Floor,
New York, NY 10005
41 - 49

646.396.0840

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AdvantageSolutions

Not yet reviewed

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

100% Call Center Services

AdvantageSolutions is a phone answering service in New York, New York. They provide Call Center Services.
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Conduent

Not yet reviewed

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

25% Finance & Accounting Outsourcing (FAO)

25% HR Consulting

15% Back Office Outsourcing +3 services

15% Customer Service Outsourcing

10% Call Center Services

10% Sales Outsourcing

Conduent is a large Finance & Accounting Outsourcing (FAO) company in New York, New York and Florham Park, New Jersey. Their services include Finance & Accounting Outsourcing (FAO) and HR
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Canon Business Process Services

Not yet reviewed

$1,000+

< $25 / hr

1,000 - 9,999

New York, NY

Services provided

35% Call Center Services

35% IT Managed Services

20% Back Office Outsourcing +1 service

10% Document Digitization & Management

Canon Business Process Services is a large New York, New York-based IT managed services company. Their services include IT managed services and Call Center Services.
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Campaign Headquarters

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Brooklyn, NY

Services provided

48% Call Center Services

42% Customer Service Outsourcing

10% Back Office Outsourcing

Campaign Headquarters is a Brooklyn, New York-based phone answering service. They offer Call Center Services and Customer Service Outsourcing.
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MediBIll Health Partners

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Brooklyn, NY

Services provided

40% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +1 service

20% Finance & Accounting Outsourcing (FAO)

MediBIll Health Partners is a Back Office Outsourcing company. Their midsize team is located in Brooklyn, New York. Their services include Back Office Outsourcing and Call Center Services.
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NYC Medical Billing Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

New York, NY

Services provided

100% Back Office Outsourcing

NYC Medical Billing Services, a Back Office Outsourcing company, is located in New York, New York. They offer Back Office Outsourcing and were established in 2019.
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Clinical Registry Solutions

Not yet reviewed

$5,000+

< $25 / hr

250 - 999

Brooklyn, NY

Services provided

100% Document Digitization & Management

Located in Brooklyn, New York, Clinical Registry Solutions is a midsize Document Digitization & Management company. The team focuses on Document Digitization & Management.
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AmarelUS

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Newark, NJ

Services provided

35% Content Writing Services

35% Document Digitization & Management

20% IT Strategy Consulting +1 service

10% Cybersecurity

AmarelUS, a Document Digitization & Management company, was established in 2004. They specializes in Document Digitization & Management and Content Writing Services.
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SiligentLogic LLC

Not yet reviewed

$100,000+

$200 - $300 / hr

250 - 999

Hillside, NJ

Services provided

45% Document Digitization & Management

15% ERP Consulting and SI

10% AI Development +3 services

10% Custom Software Development

10% IT Strategy Consulting

10% Robotics Process Automation

SiligentLogic LLC, a Document Digitization & Management company, was launched in 2010. The agency offers Document Digitization & Management and ERP consulting and SI.
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10G

Not yet reviewed

$10,000+

Undisclosed

10 - 49

New York, NY

Services provided

70% Sales Outsourcing

20% Call Center Services

10% Conversion Optimization

Launched in 2016, 10G is a small Sales Outsourcing company. Their services include Sales Outsourcing and Call Center Services.
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DialAmerica

4.5 17 reviews

$5,000+

Undisclosed

1,000 - 9,999

Mahwah, NJ

Services provided

50% Call Center Services

25% Back Office Outsourcing

15% Customer Service Outsourcing +1 service

10% Sales Outsourcing

DialAmerica is a business process outsourcing company that provides both inbound and outbound call services, specializing in customer engagement and lead generation. Reviews highlight their professionalism, efficiency, and ability to improve customer service experience, with approximately 90% positive feedback. Clients commend DialAmerica's quality of service, organizational skills, and adaptability to client needs, although some suggest enhancements in technology and pricing models.

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Reviews mention Unique expertise
Clients express strong satisfaction with DialAmerica's unique expertise in handling high volumes of inbound calls. One client noted their service as 'courteous, efficient, and always professional,' highlighting the minimal complaints received. The ability of DialAmerica's well-trained receptionists to manage over 500 calls daily allows clients to focus on more urgent matters, reinforcing their reputation for delivering exceptional customer care.

Phone Support Services for Health Services Company

5.0 Nov 2, 2017

The service provider's strengths include being compassionate, friendly, and well-trained. This expertise allows them to handle tasks efficiently, enabling us to focus on more urgent matters.
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Average Project Cost Breakdown

$10,000 to $49,000 (6) $50,000 to $199,999 (4) Less than $10,000 (3) $200,000 to $999,999 (2) $10,000,000 + (2)

What Clients Have Said
Clients generally perceive DialAmerica as offering good value for money, with several noting significant cost savings and effective service delivery. One client reported saving approximately $100,000 per month due to their efficient lead generation, while another highlighted a monthly saving of $25,000. Most reviews reflect satisfaction with the pricing structure, although some suggest improvements in cost competitiveness. Overall, the sentiment indicates that DialAmerica's services provide a favorable return on investment.
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View projects from:

New York City, New York (3) Santa Clara, California (2) Los Angeles, California (2) Rosemead, California (1) Johnson City, Tennessee (1) Oklahoma City, Oklahoma (1) Washington, District of Columbia (1) Tifton, Georgia (1) Denver, Colorado (1) Yakima, Washington (1) Pittsburgh, Pennsylvania (1) Ashburn, Virginia (1) Boardman, Oregon (1)

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Review Rating from Clients

4.8/5.0

Quality

4.8

Schedule

4.5

Cost

4.8

Willing to Refer

4.8

NYC clients commend DialAmerica for their strong customer service, organizational skills, and cost-effective solutions. They efficiently manage extensive call volumes, enhancing client communication and operational productivity, with consistent positive feedback on their professionalism and service quality.
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LawyerLine™

4.9 7 reviews

Undisclosed

< $25 / hr

250 - 999

Bernards, NJ

Services provided

75% Call Center Services

5% AI Development

5% Back Office Outsourcing +3 services

5% Customer Service Outsourcing

5% Sales Outsourcing

5% Search Engine Optimization

LawyerLine™ is a phone answering and receptionist service provider specializing in supporting law firms. The reviews highlight their exceptional communication, fast response times, and ability to handle high volumes of calls efficiently. Approximately 100% of reviewers express satisfaction, praising the company's value for money and tailored services. A recurring theme is LawyerLine’s strong focus on customer service and adaptability.

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Industry Experience

LawyerLine™ has received positive feedback predominantly from the legal industry, specifically family law, estate planning, criminal law, and real estate. Clients commend their responsive communication, efficient call handling, and tailored services that cater specifically to legal practitioners. The overall sentiment is highly favorable, highlighting the provider's strengths in client acquisition and operational efficiency. Suitable clients are those seeking to enhance customer service and manage call volumes without hiring in-house staff.
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Select Industry to see insights

Legal

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Average Project Cost Breakdown

Less than $10,000 (5) $10,000 to $49,000 (2)

What Clients Have Said
LawyerLine™ has received positive feedback regarding its cost-effectiveness and value for money. Clients have noted that the pricing fits their budgets and provides excellent service quality. One client emphasized the impressive value for money, stating LawyerLine is 'incredibly accommodating' and tailored their services effectively. Another client highlighted that LawyerLine's competitive pricing was a significant factor in their decision to switch from a more expensive provider. Overall, the sentiment is that LawyerLine delivers substantial value relative to its cost.
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Los Angeles, California (2) Coral Springs, Florida (1) Charleston, South Carolina (1) Newport Beach, California (1) Sacramento, California (1) Springfield, New Jersey (1)

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Review Rating from Clients

5.0/5.0

Quality

5.0

Schedule

5.0

Cost

5.0

Willing to Refer

5.0

In Springfield, NJ, LawyerLine™ excels in legal call answering, intake, and call management, offering cost-effective, adaptable solutions for solo practitioners. Clients appreciate their promptness, detailed reporting, and personalized approach, making them a trusted partner for busy law firms.
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OnCalla

Not yet reviewed

$5,000+

< $25 / hr

10 - 49

New York, NY

Services provided

30% Call Center Services

20% Back Office Outsourcing

20% Customer Service Outsourcing +2 services

20% Staffing

10% Litigation Support Services

Small call center company OnCalla, is located in New York, New York. The team specializes in Call Center Services and Back Office Outsourcing.
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Edenred Pay USA

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Secaucus, NJ

Services provided

20% Back Office Outsourcing

20% CRM Consulting and SI

20% Robotics Process Automation +3 services

20% Sales Outsourcing

10% Funding & Investment

10% IT Strategy Consulting

Edenred Pay USA is a CRM consulting and SI company. Located in Bonita Springs, Florida and Secaucus, New Jersey, the agency offers CRM consulting and SI and Back Office Outsourcing.
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Secaucus, NJ

150 Meadowlands Pkwy
Secaucus, NJ 07094
6 - 9

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Anserve Inc.

4.9 17 reviews

Undisclosed

Undisclosed

50 - 249

Butler, NJ

Services provided

90% Call Center Services

10% Customer Service Outsourcing

Anserve Inc. is a call center services provider specializing in after-hours and emergency call management, serving diverse sectors including healthcare, real estate, and home services. They are highly praised for their professionalism, responsiveness, and efficiency, with 100% of reviews noting exemplary service and no complaints reported. Anserve Inc. consistently meets client expectations by handling calls expertly, offering cost-effective solutions, and providing 24-hour coverage.

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Reviews mention Easy to reach
Client feedback highlights Anserve Inc.'s exceptional accessibility and responsiveness, with communication primarily via phone and email. One client noted that they typically received responses within 10 minutes, underscoring the team's commitment to prompt service. The Senior Account Manager, Ellie, was specifically praised for her knowledge and ability to facilitate seamless project management. Overall, the sentiment reflects strong satisfaction with Anserve Inc.'s ease of communication and client support.

Call Center Services for Energy Company

5.0 Jan 6, 2023

We never met anyone in person, but most of the time, they only took 10 minutes to respond. Overall, we were impressed with their responsiveness and ability to pivot. Don’t hesitate to call them; they’re worth the investment because of the level of care you’ll get for your customers.
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Industry Experience

Anserve Inc. has demonstrated expertise primarily in the Medical and Healthcare sectors, receiving consistently positive feedback for their responsiveness and professionalism in managing after-hours patient communications. Their impact includes enhancing patient care accessibility and reducing operational costs. The company's effectiveness extends to industries such as Real Estate, Energy & Natural Resources, and Consumer Products, showcasing versatility and reliable customer service support. Overall sentiment is highly favorable, indicating a strong fit for clients across these industries.
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Select Industry to see insights

Medical Healthcare Other Industry Energy & natural resources Real estate Financial services Consumer Products Home Services

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Average Project Cost Breakdown

Less than $10,000 (4) $10,000 to $49,000 (4) $50,000 to $199,999 (2)

What Clients Have Said
Clients generally express high satisfaction with Anserve Inc.'s cost-effectiveness and value for money. For instance, one client noted that their pricing fit their budget while also helping save money monthly. Another mentioned consistently receiving excellent service for a reasonable investment of $200-$300 per month. Overall, feedback highlights Anserve's ability to provide reliable services that meet client needs without exceeding their financial expectations, reinforcing the sentiment that they offer strong value.
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Review Rating from Clients

4.9/5.0

Quality

4.9

Schedule

5.0

Cost

4.6

Willing to Refer

4.9

NJ clients highlight Anserve Inc.'s 20+ years of experience delivering efficient, tech-savvy call handling for healthcare, emergency, and service industries. Their dependable, responsive team manages complex protocols, ensuring clients' communication needs are met with professionalism, flexibility, and a focus on customer care.
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ContentWriters

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

50% Back Office Outsourcing

25% Content Marketing

25% Content Writing Services

ContentWriters, a Back Office Outsourcing company, is located in New York, New York. Founded in 2013, the team provides Back Office Outsourcing and Content Writing Services.
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Gurland Corporation

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

New York, NY

Services provided

70% Call Center Services

10% Business Consulting

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Gurland Corporation is a phone answering service founded in 2017. Based in New York, New York and Bangkok, Thailand, the team specializes in Call Center Services and Business Consulting.
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Clinical Excel Computech LLP

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

East Rutherford, NJ

Services provided

100% Customer Service Outsourcing

Clinical Excel Computech LLP is a Customer Service Outsourcing company. The agency is located in East Rutherford, New Jersey. Their services include Customer Service Outsourcing.
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Draft n Craft Legal Outsourcing

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

100% Back Office Outsourcing

Midsize Back Office Outsourcing company Draft n Craft Legal Outsourcing, is based in New Delhi, India and New York, New York. The team specializes in Back Office Outsourcing.
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New York, NY

222 Broadway, Unit 1862
New York, NY 10038
50 - 75

6463676975

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CoolsAssist

Not yet reviewed

Undisclosed

$25 - $49 / hr

2 - 9

new york, NY

Services provided

40% Back Office Outsourcing

40% Call Center Services

20% Business Continuity Management

CoolsAssist is a small phone answering service located in new york, New York. Their services include Call Center Services and Back Office Outsourcing.
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Mindcrest

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

100% Back Office Outsourcing

Based in Chicago, Illinois and New York, New York, Mindcrest is a midsize Back Office Outsourcing company. Their services include Back Office Outsourcing.
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New York, NY

60 E. 42nd St., Ste 3014,
New York, NY 10165
6 - 9

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Genpact

Not yet reviewed

$1,000+

< $25 / hr

10,000+

New York, NY

Services provided

30% Back Office Outsourcing

20% AI Development

20% IT Managed Services +3 services

10% Accounting

10% HR Consulting

10% Media Planning & Buying

Genpact is a Back Office Outsourcing company. Their team is in New York, New York and specializes in Back Office Outsourcing and Artificial Intelligence.
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Pride BPO

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

New York, NY

Services provided

100% Call Center Services

Pride BPO is a call center. Headquartered in New York, New York and Chennai, India, the agency was founded in 2006. Their team focuses on Call Center Services.
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Delegate.co

Not yet reviewed

Undisclosed

< $25 / hr

50 - 249

New York, NY

Services provided

50% Back Office Outsourcing

50% Staffing

Established in 2021, Delegate.co is a Back Office Outsourcing and Staffing company. The team provides Back Office Outsourcing and Staffing and is based in New York, New York.
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Medxpert Services

Not yet reviewed

$100,000+

< $25 / hr

50 - 249

Fair Lawn, NJ

Services provided

100% Back Office Outsourcing

Launched in 2018, Medxpert Services, a midsize Back Office Outsourcing company, is in Fair Lawn, New Jersey. Their services include Back Office Outsourcing.
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MiaAnswers Virtual Receptionists

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

New York, NY

Services provided

75% Call Center Services

25% Customer Service Outsourcing

MiaAnswers Virtual Receptionists is a call center company. The New York, New York-based agency was established in 2009. Their services include Call Center Services and Customer Service Outsourcing.
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Salesforce

5.0 1 review

$5,000+

$300+ / hr

50 - 249

New York, NY

Services provided

100% Sales Outsourcing

Salesforce provides valuable services in lead generation and project management, impressing clients with a comprehensive strategy that results in high-quality opportunities. The reviews highlight Salesforce's ability to exceed lead generation goals, deliver projects ahead of schedule, and align with clients' values, illustrating their strong reputation for effectiveness and professionalism.

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New York, NY

454 West 22nd Street
New York, NY 10011
76 - 100

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New York Best AC Repair Services

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

New York, NY

Services provided

100% Customer Service Outsourcing

New York Best AC Repair Services, a Customer Service Outsourcing company, is in New York, New York. The team provides Customer Service Outsourcing.
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Eclaro

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

30% Back Office Outsourcing

20% Accounting

20% HR Consulting +3 services

10% IT Managed Services

10% Mobile App Development

10% Social Media Marketing

Eclaro, a Back Office Outsourcing company, offer Back Office Outsourcing and Accounting. They were established in 1999.
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Headway Bpo Solutions Pvt Ltd

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

New York, NY

Services provided

30% Accounting

20% Finance & Accounting Outsourcing (FAO)

15% Back Office Outsourcing +4 services

10% Corporate Training & Coaching

10% Customer Service Outsourcing

10% ERP Consulting and SI

5% HR Consulting

Headway Bpo Solutions Pvt Ltd is an Accounting company. Located in New Delhi, India and New York, New York, the team provides Accounting and Finance & Accounting Outsourcing (FAO).
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More responsive than most other service providers

Headway Bpo Solutions Pvt Ltd is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
Get in Touch

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New York, NY

Suite no- 1206-01, 12th Floor, 224 West 35th Street
New York, NY 10001
16 - 20

9402798313

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Estate Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Established in 1998, Estate Locksmith Store is a small New York, New York-based Business Consulting company. Their team specializes in Business Consulting and Back Office Outsourcing.
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Affordable Locksmith Services

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bloomfield, NJ

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Affordable Locksmith Services is a small Business Consulting company in Bloomfield, New Jersey. Their services include Business Consulting and Back Office Outsourcing.
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Central Locksmith Store

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

New York, NY

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Central Locksmith Store is a Business Consulting company located in New York, New York. They focus on Business Consulting and Back Office Outsourcing and were established in 1980.
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