PREMIUMHELP

BACKGROUND

Please describe your company and your position there.

I am the Director for a career counseling firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PREMIUMHELP, and what were your goals?

We mainly deal with students. After they have completed their studies we guide them towards a better career path. I was looking for an SEO analyst to help my website rank better in the search results. I had a website but we have been struggling with organic traffic. So, I was looking for an experienced professional in budget who will focus on my website and with best practices to help me rank better. An SEO analyst who can bring back organic traffic to help me generate qualified leads was my primary goal.

SOLUTION

How did you select this vendor and what were the deciding factors?

After searching through many websites and comparing their packages and plans. We settled on PremiumHelp. This company has the most affordable packages and the most experienced remote staff.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

The main goal of my project was website promotion. The SEO analyst will use his skills and experience to help my website rank better on Google search results. My content writers will provide him engaging articles and he will optimize them to generate backlinks. He will also optimize my social media posts and work on off-page and on-page SEO. The VA will be responsible for researching keywords and using them to help my website rank better. He will also take care of website optimization and will have access to my digital marketing tools.

How many people from the vendor's team worked with you, and what were their positions?

After contacting PremiumHelp, I got a dedicated VA and an account manager to track the progress of projects and deadlines

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After my SEO analyst took over. My website started ranking higher. He optimized the content, meta tags, images, etc. And helped my website get organic traffic. He took care of my social media accounts and optimized all of my posts to drive leads. With best practices, he also generated backlinks and led them back to my website which had a positive impact on my sales. My VA worked closely with my in-house team. And suggested strategies that would bring organic traffic to my website.

Describe their project management style, including communication tools and timeliness.

The communication was easy, and I am pleased with the workflow. The account manager did all the supervising work. I received daily progress reports. And I could easily contact my VA and account manager in case of a problem.

What did you find most impressive or unique about this company?

I was pleased with their easy hiring process. After describing my needs to the team. They assigned the VA within a few hours. And from the next day, we started collaborating. The skills and efficiency of my VA were also commendable. I could see that he had professional training in managing the workflow. Never once he missed any deadline or delayed a project.

Are there any areas for improvement or something they could have done differently?

If I could set up meetings more quickly that would be great. Sometimes finding the right time can be a problem. Everything else is perfect.

BACKGROUND

Please describe your company and your position there.

I am the Senior Team Manager in Simply nature store. We are dealing with natural products like pure Goat milk soap ect.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ?

We mainly deal with students. After they have completed their studies we guide them towards a better career path. I was looking for an SEO analyst to help my website rank better in the search results. I had a website but we have been struggling with organic traffic.

So, I was looking for an experienced professional in budget who will focus on my website and with best practices to help me rank better. An SEO analyst who can bring back organic traffic to help me generate qualified leads was my primary goal.

SOLUTION

How did you select this vendor and what were the deciding factors?

After searching through many websites and comparing their packages and plans. We settled on PremiumHelp. This company has the most affordable packages and the most experienced remote staff.

Describe the project in detail and walk through the stages of the project.

The main goal of my project was website promotion. The SEO analyst will use his skills and experience to help my website rank better on Google search results. My content writers will provide him engaging articles and he will optimize them to generate backlinks.

He will also optimize my social media posts and work on off-page and on-page SEO. The VA will be responsible for researching keywords and using them to help my website rank better. He will also take care of website optimization and will have access to my digital marketing tools.

How many resources from the vendor's team worked with you, and what were their positions?

After contacting Premium Help, I got a dedicated VA and an account manager to track the progress of projects and deadlines.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

After my SEO analyst took over. My website started ranking higher. He optimized the content, meta tags, images, etc. And helped my website get organic traffic. He took care of my social media accounts and optimized all of my posts to drive leads.

With best practices, he also generated backlinks and led them back to my website which had a positive impact on my sales. My VA worked closely with my in-house team. And suggested strategies that would bring organic traffic to my website.

How effective was the workflow between your team and theirs?

I was pleased with the workflow, the communication was easy and the account manager did all the supervising work. I received daily progress reports. And I could easily contact my VA and account manager in case of a problem.

What did you find most impressive or unique about this company?

I was pleased with their easy hiring process. After describing my needs to the team. They assigned the VA within a few hours. And from the next day, we started collaborating. The skills and efficiency of my VA were commendable. I could see that he had professional training in managing the workflow. Never once he missed any deadline or delayed a project.

Are there any areas for improvement or something they could have done differently?

If I could set up meetings more quickly that would be great. Sometimes finding the right time can be a problem. Everything else is perfect.

BACKGROUND

Please describe your company and your position there.

I am the sole owner of a customer support firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PREMIUMHELP?

I was looking for a professional personal assistant who can take care of my schedule, emails, and other things. I was looking for a budget assistance who has the right experience and manages all the tasks independently. The assistant will be responsible for setting up appointments, resolving queries of my clients, and also taking care of my calendar and emails. An assistant who has prior experience in managing these tasks would be a great help.

SOLUTION

How did you select this firm and what were the deciding factors?

I went through various websites before settling for PremiumHelp. Their packages were affordable and their VAs were experienced.

Describe the project in detail and walk through their service package.

My project largely focused on managing my daily operations. My VA was responsible for getting in touch with my clients and setting up appointments according to my schedule. He should have basic knowledge of lead generating and capturing.

So, in the meantime, he can call interested clients and help me expand my business. My VA will also be responsible for managing my emails, putting everything in my calendar, and sometimes monitoring my in-house team.

How many resources from the vendor's team worked with you, and what were their positions?

PremiumHelp listened to my needs. And after careful consideration, they provided me with an experienced VA and a dedicated account manager.

RESULTS & FEEDBACK

Can you share any outcomes from the engagement that demonstrate progress or success?

After my VA joined. The workflow has been smooth. He managed my emails and took care of my calendar. He greeted my clients with a personalized greeting. And upheld the image of my brand. He also followed up on leads and helped me add more clients to my network.

With his help, I now have extra time in a day. He manages all of my meetings based on priority. And remind me twice before a meeting. Even though he is working remotely. I never felt like there has been a problem because of that.

How effective was the workflow between your team and theirs?

I contacted him almost every day. And never once I had a problem. He picked up calls instantly, and also answered texts as soon as possible. I received daily progress reports from the account manager and with weekly meetings, we always stayed in sync.

What did you find most impressive or unique about this company?

PremiumHelp really listened to my requirements. And their VA was just as efficient as an in-house team member. I was pleased with their communication channels. And the efficiency of my VA impressed me a lot. He never missed any deadline and he was always available to help. His dedication to my business was commendable. And he has been a valuable part of my team.

Are there any areas for improvement or something they could have done differently?

If they could improve the hiring process and make it a little faster. They would be unstoppable in the VA industry.

BACKGROUND

Please describe your company and your position there.

I am the IT Technical Director of a hospitality firm.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire PREMIUMHELP, and what were your goals?

I was looking for experienced professionals who can help me promote my business and increase sales. I wanted full-time digital marketing specialists for my firm. I wanted to go for experienced professionals who can collaborate with my in-house team remotely. I already have a website. So, experienced candidates who can help me promote my brand on digital platforms and help me drive my sales up would be perfect.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was looking for companies that provide experienced candidates in budget. After browsing through many companies I settled on PremiumHelp because of their attractive packages and experienced VAs.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

The VAs largely have to focus on helping my business rank better. The VA will collaborate with my in-house team and build effective strategies. They can take the help of my content writers and graphic designers and build strategies that will promote my business on various platforms. They will be responsible for email marketing, social media marketing, content marketing, etc. I am looking to expand my business online and capture the attention of more customers. The VA will also be responsible for tracking the progress and keeping me updated.

How many resources from the vendor's team worked with you, and what were their positions?

PremiumHelp provided me with a dedicated and experienced VA and an account manager to ensure all the deadlines are met.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After getting the VA onboard my marketing strategy improved. My website was ranking on the first page of Google. My social media engagement improved too. My VA took care of my accounts and promoted my business on the platform. After the ranks increased I started noticing a difference in the sales. The promotion started generating qualified leads and the customers started noticing my business. Over time my profits increased as well.

How effective was the workflow between your team and theirs?

I had no complaints about the workflow. The VA was available during business hours. I would schedule a meeting and discuss the agendas and projects without any issues. My team was also able to contact the VA. And they collaborated to maximize the results.

What did you find most impressive or unique about this company?

I was pleased with the results. My VA was extremely skilled and experienced. He worked independently on the projects and there was no problem in communication. I was also impressed with the hiring process and the addition of an account manager. It positively impacted my workflow and I didn’t have to worry about deadlines and monitoring the progress.

Are there any areas for improvement or something they could have done differently?

Although everything was alright. If the communication could have been a little it would help a lot. Sometimes the timing didn’t match and projects got delayed. Otherwise no complaints at all.