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Get a custom proposalCloud-Based Healthcare Solutions
CareCloud, formerly known as MTBC, is a leading healthcare technology company that delivers AI-powered, cloud-based healthcare solutions designed to streamline operations, enhance patient care, and improve financial performance for medical practices and healthcare organizations.
CareCloud offers a comprehensive suite of digital health solutions, including electronic health records (EHR), practice management (PM), revenue cycle management (RCM), patient experience management, medical billing and coding, telehealth services, and more.
CareCloud currently serves over 40,000 healthcare providers of all sizes across the United States, supporting more than 70 medical specialties with tailored solutions that drive operational efficiency and better health outcomes.
At the core of CareCloud’s innovation is its advanced AI suite, cirrusAI, which includes features like AI-powered clinical documentation, smart call auditing, automated appeals, and real-time decision support. With a focus on operational efficie
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Min project size
$5,000+
-
Hourly rate
< $25 / hr
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Employees
1,000 - 9,999
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Locations
Franklin Township, NJ
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Year founded
Founded 1999
4 Locations
- Franklin Township , NJ
- Miami , FL
- Rutherford , NJ
- Hutchinson , KS
Service Lines
Select Focus Area
- Back Office Outsourcing
-
Industries
- Medical
- 100%
Clients
- Enterprise (>$1B)
- 35%
- Midmarket ($10M - $1B)
- 35%
- Small Business (<$10M)
- 30%
Pricing Snapshot
Min. project size
$5,000+
Avg. hourly rate
< $25
/hr
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Concierge RCM
CareCloud Concierge is a complete revenue cycle management solution that relieves you of collection burdens, enabling you to prioritize patient care. Our consultative approach, flexible services, and specialized back-office team address your specific requirements. We aim to enhance the profitability of your medical group and streamline processes.
Small
E.H.R. + PM + Telehealth + eBilin
$995
/month
- Practice Website Management: Not Included
Medium
PM +Telehealth + Payment Posting & Collections
$1,495
/month
- Practice Website Management: Not Included
Large
Concierge + Claim Errors & Submission
$1,995
/month
- Practice Website Management: Not Included
| Features |
Small $995 /mo |
Medium $1,495 /mo |
Large $1,995 /mo |
|---|---|---|---|
|
Online Scheduling |
|||
|
Patient Charting |
– |
– |
|
|
Built-In Task Engine |
|||
|
Secure Patient Messaging |
|||
|
Practice Website Management |
Not Included |
Not Included |
Not Included |
|
Faxing |
|||
|
Virtual Medical Assistant |
Not Included |
Not Included |
Not Included |
|
MACRA/MIPS Compliant EHR |
– |
– |
|
|
Document Storage |
|||
|
TeleHealth |
|||
|
Electronic Prescribing |
– |
– |
|
|
Electronic Prescriptions for Controlled Substances |
Can Add |
Not Included |
Not Included |
|
Prescription Drug Monitoring Programs (PDMP's) |
Can Add |
Not Included |
Not Included |
|
Eligibility Verification |
|||
|
Laboratory & Radiology Interfaces (CPOE) |
LapCorp or Quest |
Not Included |
Not Included |
|
Direct messaging |
– |
– |
|
|
Electronic Claim Submission (eClaims) |
|||
|
Paper Claim Submission |
|||
|
Paper Claim Printing |
|||
|
Claim Scrubbing & Rules-Based Engines |
|||
|
Full Scale and Proactive Claims Follow-up |
Tools Provided |
Not Included |
Not Included |
|
Systematic Denial and Rejection Management |
Tools Provided |
Not Included |
Not Included |
|
24/7 Billing Support |
|||
|
Dedicated Account Manager |
Dependent on client size |
Dependent on client size |
Dependent on client size |
|
Reports |
|||
|
Paper Statements Mailed |
Tools Provided |
Included |
Included |
|
Appointment reminder Texts/ Emails |
|||
|
Appointment reminder Calls |
Not Included |
Not Included |
Not Included |
|
Balance reminder Calls |
Not Included |
Not Included |
Not Included |
|
24/7 technical support |
8am to 9pm EST |
8am to 9pm EST |
8am to 9pm EST |
|
Flu Shot Calls |
Not Included |
Not Included |
Not Included |
|
Patient Help Desk |
Not Included |
Not Included |
Not Included |
|
Wellness Visit reminder Calls |
Not Included |
Not Included |
Not Included |
|
Online Training |
|||
|
Basic Web-Access Patient Portal |
|||
|
Breeze (CareCloud) |
Can Add |
Can Add |
Can Add |
|
Companion (CC Doctor's App) |
|||
|
Small $995 /mo |
|
|---|---|
|
Online Scheduling |
|
|
Patient Charting |
|
|
Built-In Task Engine |
|
|
Secure Patient Messaging |
|
|
Practice Website Management |
Not Included |
|
Faxing |
|
|
Virtual Medical Assistant |
Not Included |
|
MACRA/MIPS Compliant EHR |
|
|
Document Storage |
|
|
TeleHealth |
|
|
Electronic Prescribing |
|
|
Electronic Prescriptions for Controlled Substances |
Can Add |
|
Prescription Drug Monitoring Programs (PDMP's) |
Can Add |
|
Eligibility Verification |
|
|
Laboratory & Radiology Interfaces (CPOE) |
LapCorp or Quest |
|
Direct messaging |
|
|
Electronic Claim Submission (eClaims) |
|
|
Paper Claim Submission |
|
|
Paper Claim Printing |
|
|
Claim Scrubbing & Rules-Based Engines |
|
|
Full Scale and Proactive Claims Follow-up |
Tools Provided |
|
Systematic Denial and Rejection Management |
Tools Provided |
|
24/7 Billing Support |
|
|
Dedicated Account Manager |
Dependent on client size |
|
Reports |
|
|
Paper Statements Mailed |
Tools Provided |
|
Appointment reminder Texts/ Emails |
|
|
Appointment reminder Calls |
Not Included |
|
Balance reminder Calls |
Not Included |
|
24/7 technical support |
8am to 9pm EST |
|
Flu Shot Calls |
Not Included |
|
Patient Help Desk |
Not Included |
|
Wellness Visit reminder Calls |
Not Included |
|
Online Training |
|
|
Basic Web-Access Patient Portal |
|
|
Breeze (CareCloud) |
Can Add |
|
Companion (CC Doctor's App) |
|
Medium $1,495 /mo |
|
|---|---|
|
Online Scheduling |
|
|
Patient Charting |
– |
|
Built-In Task Engine |
|
|
Secure Patient Messaging |
|
|
Practice Website Management |
Not Included |
|
Faxing |
|
|
Virtual Medical Assistant |
Not Included |
|
MACRA/MIPS Compliant EHR |
– |
|
Document Storage |
|
|
TeleHealth |
|
|
Electronic Prescribing |
– |
|
Electronic Prescriptions for Controlled Substances |
Not Included |
|
Prescription Drug Monitoring Programs (PDMP's) |
Not Included |
|
Eligibility Verification |
|
|
Laboratory & Radiology Interfaces (CPOE) |
Not Included |
|
Direct messaging |
– |
|
Electronic Claim Submission (eClaims) |
|
|
Paper Claim Submission |
|
|
Paper Claim Printing |
|
|
Claim Scrubbing & Rules-Based Engines |
|
|
Full Scale and Proactive Claims Follow-up |
Not Included |
|
Systematic Denial and Rejection Management |
Not Included |
|
24/7 Billing Support |
|
|
Dedicated Account Manager |
Dependent on client size |
|
Reports |
|
|
Paper Statements Mailed |
Included |
|
Appointment reminder Texts/ Emails |
|
|
Appointment reminder Calls |
Not Included |
|
Balance reminder Calls |
Not Included |
|
24/7 technical support |
8am to 9pm EST |
|
Flu Shot Calls |
Not Included |
|
Patient Help Desk |
Not Included |
|
Wellness Visit reminder Calls |
Not Included |
|
Online Training |
|
|
Basic Web-Access Patient Portal |
|
|
Breeze (CareCloud) |
Can Add |
|
Companion (CC Doctor's App) |
|
Large $1,995 /mo |
|
|---|---|
|
Online Scheduling |
|
|
Patient Charting |
– |
|
Built-In Task Engine |
|
|
Secure Patient Messaging |
|
|
Practice Website Management |
Not Included |
|
Faxing |
|
|
Virtual Medical Assistant |
Not Included |
|
MACRA/MIPS Compliant EHR |
– |
|
Document Storage |
|
|
TeleHealth |
|
|
Electronic Prescribing |
– |
|
Electronic Prescriptions for Controlled Substances |
Not Included |
|
Prescription Drug Monitoring Programs (PDMP's) |
Not Included |
|
Eligibility Verification |
|
|
Laboratory & Radiology Interfaces (CPOE) |
Not Included |
|
Direct messaging |
– |
|
Electronic Claim Submission (eClaims) |
|
|
Paper Claim Submission |
|
|
Paper Claim Printing |
|
|
Claim Scrubbing & Rules-Based Engines |
|
|
Full Scale and Proactive Claims Follow-up |
Not Included |
|
Systematic Denial and Rejection Management |
Not Included |
|
24/7 Billing Support |
|
|
Dedicated Account Manager |
Dependent on client size |
|
Reports |
|
|
Paper Statements Mailed |
Included |
|
Appointment reminder Texts/ Emails |
|
|
Appointment reminder Calls |
Not Included |
|
Balance reminder Calls |
Not Included |
|
24/7 technical support |
8am to 9pm EST |
|
Flu Shot Calls |
Not Included |
|
Patient Help Desk |
Not Included |
|
Wellness Visit reminder Calls |
Not Included |
|
Online Training |
|
|
Basic Web-Access Patient Portal |
|
|
Breeze (CareCloud) |
Can Add |
|
Companion (CC Doctor's App) |
Locations (4)
Contact CareCloud
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