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Legal Process Excellence

5.0
1 review

QuisLex is an award-winning legal services provider that specializes in delivering the benefits of operational excellence, process rigor, and measurable quality to large-scale, complex legal work.

Our expertise in managed document review, contract and compliance management, legal spend management, and legal operations consulting enables clients to focus on the issues that demand their substantive expertise while we solve the challenges of resource constraints, cost management, flexibility, and scale.

Since its founding in 2004, QuisLex has been a pioneer in the offshore legal services industry. With more than 1,000 attorneys, process experts, statisticians and linguists, QuisLex continues that tradition today by delivering solutions that reduce costs, mitigate risks, and enhance quality.

The company’s expertise in providing these benefits has been acknowledged by both clients and the legal industry at large, including being recognized by Chambers & Partners as a Band 1 legal outsourcing provider, New York Law Journal as a "Top Managed Document Review Services Provider", and the IACCM as its “Outstanding Service Provider” for contract management solutions.

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$1,000+
 
< $25 / hr
 
1,000 - 9,999
 Founded
2004
? These data points are estimates provided by the Clutch team. Each data point can change at any time and is subject to the company’s discretion once they claim ownership over their Clutch profile.
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New York, NY
headquarters
other locations
  • 150 North Wacker Drive, Suite 2020
    Chicago, IL 60606
    United States
  • 1700 Montgomery Street, Suite 101,
    San Francisco, CA 94111
    United States
    1.415.412.1901
  • 15 Old Bailey
    London EC4M 7EF
    United Kingdom
    44.0.20.3709.2675
  • DHFLVC Silicon Towers Madhapur Road, Kondapur
    Hyderabad 500032
    India

Focus

? These focus breakdowns are estimates provided by the Clutch team. Service line and focus breakdowns can change at any time and are subject to the company’s discretion once they claim ownership over their Clutch profile.
Service lines
  • Non-Voice BPO/Back Office Services
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Industry focus
  • Legal
  • Business services
  • Consumer products & services
BPO Focus

Reviews

5.0
1 review
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Legal Document Processing for Small Law Firm

"They provide good service at a reasonable price."

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5.0

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Jan. 2017 - Ongoing
The Reviewer
 
51-200 Employees
 
Buffalo, New York
Manager, Small Law Firm
 
Verified
The Review
OPPORTUNITY / CHALLENGE

Why does your firm need back office services? Did you use to handle these needs in-house?

Due to overwhelming amounts of clients it is critical to use these services.

What types of work can your internal staff avoid by utilizing a back office service?

The time it takes to purge data can be difficult.

What challenge were you trying to address with the service provider?

We want to create a stable relationship for our needs.

SOLUTION

What was the scope of the service provider's involvement?

Legal processing is the scope.

Could you describe the service provider's pricing structure and how they billed you?

They bill monthly, it is the simplest way.

How did you come to work with this service provider?

I found them through another firm.

How would you assess the service provider's ability to turn around quality work quickly, their client service, and communication?

They are very effective and thorough. They always get the job done.

How much time and money does this service provider save you each month?

I would guess $500.

RESULTS & FEEDBACK

What takeaways and measures of success can you share about working with this service provider?

The have improved our staff relationships and have taken a burden off of the firm.

What are the service provider's strengths?

They provide good service at a reasonable price.

What areas can the service provider improve?

They could have more people on staff.

How long has your company been working with this service provider?

We started in January, 2017.

How much money do you spend annually with this service provider?

It's $1,000 to $4,999.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer
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