# Atidiv
Atidiv Reviews (1), Pricing, Services & Verified Ratings

- 5.0 out of 5 average review rating
- 3 connections joined Atidiv's Network

[Visit Website](https://atidiv.com/)
[Get a Custom Proposal](https://clutch.co/profile/atidiv)

**Trusted Outsourcing Partner**
At Atidiv, we help businesses scale smarter with our data-driven outsourcing solutions. We swiftly onboard and seamlessly integrate expert teams as an extension of our clients, providing tailored solutions that solve problems, enhance productivity, and reduce operational costs.

Key services that we provide are:

1. Customer Support
2. Bookkeeping
3. Media Operations
4. Recruitment Ops
5. Creative Ops + Performance Marketing
6. Website Design and Development

## Company Information
- Minimum project size: $5,000+
- Hourly rate: < $25
- Number of employees: 250 - 999
- 2 Locations:
  - Miami Beach, FL (Headquarters)
  - New York, NY

- Founded in 2009



## Services, Focus Areas, Industries, and Clients

### Service Lines

- 50% Customer Service Outsourcing

- 30% Finance & Accounting Outsourcing (FAO)

- 20% Back Office Outsourcing


### Focus Areas

- Back Office Outsourcing:
    - 50% Data Entry & Processing
    - 50% Writing & Content Creation Outsourcing

- Customer Service Outsourcing:
    - 40% Chat Support Services
    - 40% Email Support Services
    - 20% Phone Support Services


### Industries

- 30% Advertising & marketing

- 70% Consumer products & services


### Clients

- 50% Small Business (<$10M)

- 40% Midmarket ($10M - $1B)

- 10% Enterprise (>$1B)


## Pricing Snapshot

Average rating for cost based on this provider's reviews: 5.0 out of 5



**Most Common Project Size**: $10,000 to $49,000 based on 1 review
*(Pricing information for this provider is based on reviews where the project size was available.)*

### Pricing by Service

- Customer Service Outsourcing: $10,000 to $49,000 based on 1 review



## Reviews

Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews)


### Atidiv Review Insights

Overall Review Rating: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0






### Atidiv Reviews


#### Customer Support for Cleaning & Facilities Management Co
**The Project**
- Services: Customer Service Outsourcing
- Project size: $10,000 to $49,999
- Project length: Nov. 2024 - Mar. 2025

**Project Summary**: Atidiv provided customer support services for a cleaning and facilities management company. The team offered 24/7 multi-language support via e-mail and chat for the client's customers worldwide.

**Review Rating**: 5.0
- Quality: 5.0
- Schedule: 5.0
- Cost: 5.0
- Willing to Refer: 5.0

**The Reviewer**
Area Operations Manager, Cleanology
- Industry: Other industries

- Client size: 11-50 Employees
- Review Type: Online Review


**The Review** — Aug 9, 2025

**Feedback Summary**: Atidiv helped the client reduce their first reply and first resolution time and improve their customer satisfaction score. The team offered a remarkable degree of customization and adaptability in their services. They were thorough, responsive, and consistent in meeting deadlines.
""They demonstrated remarkable responsiveness to our demands.""

**BACKGROUND**
Please describe your company and position.I am the Area Operations Manager of CleanologyDescribe what your company does in a single sentence.Cleaning and facilities management

**OPPORTUNITY / CHALLENGE**
What specific goals or objectives did you hire Atidiv to accomplish?Offer 24/7 multi-language support around the Globe.

**SOLUTION**
How did you find Atidiv?Online SearchWhy did you select Atidiv over others?Good value for costCompany values alignedHow many teammates from Atidiv were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.24/7 multi-language support across platforms (e-mails and chat) for Atidiv Customers around the World

**RESULTS & FEEDBACK**
What were the measurable outcomes from the project that demonstrate progress or success?Reduced First Reply Time (FRT) Reduced First Resolution Time (FResT) A higher CSAT scoreDescribe their project management. Did they deliver items on time? How did they respond to your needs?We have had nothing but good experiences with their project management.  Atidiv's dedication to meeting deadlines and making sure our processes function properly is seen by their consistent on-time delivery of products. They demonstrated remarkable responsiveness to our demands, modifying their approaches and solutions to meet our changing specifications.What was your primary form of communication with Atidiv?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Atidiv's remarkable degree of customisation and adaptability in their services is among their most striking and distinctive features.  They have proven to have a thorough awareness of our unique requirements and business strategy, enabling them to offer support solutions that are extremely customised.  We haven't frequently experienced this degree of customisation from other service providers.Are there any areas for improvement or something Atidiv could have done differently?Nothing at all


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## Packages







## Locations (2)

### Miami Beach, FL (Headquarters)
- 3315 Collins Avenue
- Miami Beach, FL 33140
- United States
- 501 - 750 employees
- Phone: +1 347 212 9691

### New York, NY
- 300 Vesey Street
- New York, NY 10282
- United States
- 10 - 15 employees
- Phone: +1 3472129691



## Connections

- Rakshanaa R (AtiDiv)


## Contact Atidiv
[Send a message](https://clutch.co/profile/atidiv)