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Top BPO Companies in Philadelphia

Ratings Updated: January 14, 2026

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Featured

What are Featured Providers?
Unity Communications

4.9 44 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Philadelphia, PA

Services provided

25% Back Office Outsourcing

20% Employer of Record (EOR) Services

15% Customer Service Outsourcing +4 services

10% Call Center Services

10% HR Outsourcing

10% Recruitment Process Outsourcing

10% Sales Outsourcing

Unity Communications is a customer service outsourcing company that offers services such as customer support, billing management, and data processing. The reviews from clientele highlight a high level of professionalism and responsiveness, with 90% of reviewers praising their prompt delivery and communication. A notable 80% of clients appreciate the company's alignment with their values and culture fit, although some suggest improvements in candidate selection and evaluation processes.

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Reviews mention High-quality work
Clients consistently commend Unity Communications for delivering high-quality work and maintaining timely project management. One healthcare director noted, 'Items have always been delivered on time and with high quality,' while an advertising owner remarked on the 'professional attitude' and 'dedication' of the team. The ability to improve customer satisfaction and meet rigorous deadlines underscores their commitment to excellence. Overall, the sentiment reflects a strong appreciation for Unity's quality and responsiveness.

BPO for Online Media Company

5.0 Sep 5, 2023

Unity always delivers on time and on budget. We set specific measurable KPIs on a weekly basis. Each Monday we get a detailed report on all the work done, current project status, and forecasted support requests for the upcoming week. Their ability to effortlessly balance dual responsibilities—maintaining excellent customer service while also producing high-quality content—demonstrates a level of skill and efficiency that sets them apart in the BPO sector.
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BPO Services for Online Medical Supplies Retailer

5.0 Oct 11, 2022

Having Unity handle our duty processing has ensured that our customer service team is available to help assist our customers on the phone. Our phone drop rate has decreased, and the amount of orders being processed has increased as a direct result. The agents we work with daily are an absolute delight in our company chatrooms and video meetings. The talent they bring is unmatched.
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Staff Augmentation for E-Commerce Business

5.0 Nov 11, 2021

We have been nothing but impressed with Unity's ability to understand our requirements as a small business, and translate those requirements to an effective and successful solution that has helped us scale beyond anything we imagined possible. Again they have helped us operate, scale and provide a great deal of customer success that wouldn't have been otherwise possible.
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Virtual Assistant Recruitment for Spa

5.0 Sep 24, 2021

I’m giving Unity Communications 5 stars! They got my life back when I hired virtual assistants through them. I finally found this company that assigned me amazing virtual assistants that have all the skills I was looking for to manage everything I’ve been dealing with. Ever since I hired Unity, I was able to scale my business to a higher level and have more freedom and time with my family!
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BPO for E-commerce Mergers & Acquisitions Firm

5.0 May 13, 2020

By other measurements, we’re generally pleased with the partnership and the quality of work. We’re looking to expand the relationship and have them help with another level of data collection. Their communication is great. We have a Slack channel and we’re in constant communication as the business requires it throughout the day.
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Industry Experience

Unity Communications has demonstrated strong expertise across various industries, including Healthcare, Telecommunications, Consumer Products, and IT Services. Feedback highlights their effectiveness in enhancing customer service, streamlining operations, and improving billing processes. In Healthcare, they excel in managing patient inquiries and medical records, while in Telecommunications, they facilitate efficient lead generation and account management. Overall, sentiment is highly positive, indicating that Unity Communications is well-suited for businesses seeking to bolster customer satisfaction and operational efficiency.
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Wellness & Fitness Healthcare Telecommunications Consumer Products Other Industry Software Information technology Supply Chain, Logistics, and Transport Agriculture Utilities Advertising & marketing Retail Media Food & Beverages Beauty & Cosmetics Consulting Education IT Services

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Average Project Cost Breakdown

$10,000 to $49,000 (10) $50,000 to $199,999 (7) Less than $10,000 (5) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently noted that Unity Communications offers competitive pricing and solid value for money, with many stating that their costs fit within budgetary constraints. One client highlighted that Unity's bookkeeping services delivered double the effectiveness at a fraction of the cost compared to Canadian firms. Additionally, several reviews praised their responsiveness and timely delivery of services, contributing to improved operational efficiency and customer satisfaction, indicating a strong overall sentiment regarding their cost-effectiveness.
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United States (34) Australia (1) Canada (1) Ireland (1)
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Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Philadelphia, PA

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.

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Reviews mention Exceptional results
Clients have expressed exceptional satisfaction with Hugo's services, highlighting their commitment to timely deliveries and outstanding customer support. One client noted, 'Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive,' while another emphasized their 'remarkable expertise in accelerating response times' and creating a comprehensive FAQ page. Overall, clients appreciate Hugo's adaptability, professionalism, and ability to align with their company culture, making them an invaluable partner for enhancing customer relationships.

Customer Service Outsourcing for Gaming Company

5.0 Aug 22, 2023

Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership.
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Multilingual Customer Support for Beverage Company

5.0 Aug 22, 2023

They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.
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Industry Experience

Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

This provider is fluent in 54 languages:

Mandarin

English

Spanish

Arabic

Bengali

Hindi

Russian

Portuguese

Japanese

German

Javanese

Korean

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This provider is available in 38 time zones:

Colombia Time (COT)

Near East Time (NET)

Middle East Time (MET)

China Taiwan Time (CTT)

Gulf Standard Time (GST)

Brazil Eastern Time (BET)

Greenwich Mean Time (GMT)

India Standard Time (IST)

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Remote CoWorker

4.8 170 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Philadelphia, PA

Services provided

45% Back Office Outsourcing

15% Finance & Accounting Outsourcing (FAO)

10% Call Center Services +3 services

10% Customer Service Outsourcing

10% HR Consulting

10% Sales Outsourcing

Remote CoWorker is a virtual assistant services provider specializing in administrative, marketing, and creative support across various industries. The company is praised for its efficient project management, the professionalism of its staff, and the ability to significantly enhance clients' productivity. Approximately 100% of reviews highlight their exceptional communication and tailored service, with no negative feedback noted.

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Reviews mention Transparent
Overall, client feedback highlights Remote CoWorker's transparency in pricing and communication. One client noted their 'upfront' approach, ensuring confidentiality while adhering to business protocols. Another praised their clear communication during onboarding and project management, emphasizing timely updates and renegotiation when necessary. Clients appreciated the absence of hidden fees and the straightforward engagement process, fostering a trustworthy relationship. However, there were suggestions for enhancing emergency communication protocols to address reliability issues more effectively.

Recruitment Services for Media Company

4.0 Nov 20, 2021

Remote CoWorker offers a transparent pricing model which is beneficial for small businesses. They clearly post their hourly rates on their website with no additional fees, overtime or holiday work premium, and there are no lengthy negotiations or surprises. This transparency is a significant advantage in today's tight labor market.
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Administrative Support for Consulting Company

5.0 Nov 11, 2025

Remote CoWorker was exceptionally accommodating during the contracting phase. They were also very transparent and clear in their communications and onboarding. Moreover, they did an excellent job identifying candidates for me to interview.
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20 of 20 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 20 times in the past 6 months
In the past six months, Remote CoWorker has received overwhelmingly positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and ability to match skilled virtual assistants to specific needs. For example, one client noted a significant productivity increase, saving 10–15 hours weekly due to effective task delegation. Overall, clients expressed satisfaction with timely communication and project management, highlighting a seamless onboarding process and consistent support throughout their engagements.
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Industry Experience

Remote CoWorker has garnered positive feedback across various industries, including Healthcare, Legal, Medical, and Business Services. Clients praise their responsiveness, effective communication, and ability to understand specific needs, leading to streamlined operations and increased efficiency. Noteworthy strengths include administrative support, lead generation, and social media management. While sentiment is largely favorable, potential clients in need of virtual assistance in these sectors can expect quality service tailored to their unique challenges.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Real estate Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal

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United States (104) Canada (3) United Arab Emirates (2) Australia (1) Belgium (1) Ireland (1) England (1)
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TECHSPEED INC

4.9 16 reviews
Premier Verified

$1,000+

< $25 / hr

50 - 249

Serves Philadelphia, PA

Services provided

20% Back Office Outsourcing

15% Customer Service Outsourcing

15% Data Annotation Services +5 services

15% Document Digitization & Management

10% Call Center Services

10% Content Moderation Services

10% Litigation Support Services

5% Transcription

TECHSPEED INC is a data processing and business process outsourcing (BPO) company offering services such as data entry, customer service, and data conversion. The company is highly praised for its effective project management, with 100% of reviewers highlighting their responsiveness and timely delivery. Clients frequently commend TECHSPEED INC's adaptability and commitment to quality, with no areas for improvement noted by respondents.

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3 of 3 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 3 times in the past 6 months
Recent reviews of TECHSPEED INC highlight their exceptional project management and responsiveness. Clients praised their accuracy in data entry and customer service, with one noting a high issue resolution rate. The team’s proactive communication and adaptability were frequently mentioned as impressive. Clients appreciated the company's commitment to quality and efficiency, with no significant areas for improvement identified. Overall, the sentiment is highly positive, indicating a reliable and effective partnership.
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Industry Experience

TechSpeed Inc. has demonstrated expertise across various industries, including Retail, Financial Services, Healthcare, Software, IT Services, Nonprofit, and Consulting. Clients praised their adaptability, high-quality service, and timely communication. In Retail, they excelled in product catalog management; in Financial Services, they provided efficient data scraping; and in Healthcare, they streamlined data entry for product launches. Overall, client sentiment is overwhelmingly positive, highlighting TechSpeed's ability to meet diverse industry needs and deliver impactful results.
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Software Other Industry Business services Consulting IT Services Nonprofit Real estate Advertising & marketing Financial services Retail Healthcare Home Services

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Average Project Cost Breakdown

Less than $10,000 (6) $10,000 to $49,000 (5)

What Clients Have Said
Clients consistently commend TechSpeed Inc for their competitive pricing and exceptional value for money. For instance, one client noted that their pricing fit their budget while another emphasized the great value for the cost. The company's ability to deliver high-quality results on time further enhances their perceived value. Overall, the sentiment reflects satisfaction with cost-effectiveness and reliability, with no significant areas for improvement mentioned regarding pricing.
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United States (14) Canada (1)

This provider is fluent in 1 language:

English

This provider is available in 1 time zone:

Pacific Standard Time (PST)
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SalesRoads

4.9 65 reviews

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Premier Verified

$5,000+

Undisclosed

50 - 249

Philadelphia, PA

Services provided

80% Sales Outsourcing

10% Call Center Services

10% Email Marketing

SalesRoads is a sales development company specializing in providing sales development representatives (SDRs) for appointment setting and lead generation. Across various reviews, they consistently receive positive feedback for their responsiveness, project management, and ability to deliver qualified leads, with 100% of reviewers noting their professionalism and efficiency. Common praise includes their adaptability, strategic engagement, and commitment to client success, while some suggest they could be more opinionated as experts.

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Reviews mention Patient
Clients have consistently praised VSA, Inc. for their patience and adaptability throughout the engagement process. One client noted, 'They're always very patient with us,' highlighting their understanding nature during busy periods. Overall sentiment reflects strong satisfaction, with clients appreciating their accessibility and thorough approach to customer service, emphasizing that VSA, Inc. effectively adapts to meet client needs.

Appointment Setting for Industrial Automation Company

4.5 Nov 6, 2019

They're very helpful and accessible. When we get backed up on our side, they're always very patient with us.
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Industry Experience

SalesRoads has demonstrated expertise across various industries, including Software, Manufacturing, Financial Services, Healthcare, and Education. Client feedback consistently highlights their strong communication, adaptability, and ability to generate high-quality leads and appointments. Overall sentiment is highly positive, particularly in Software and Financial Services, where they effectively enhanced sales pipelines and lead generation. Their collaborative approach and focus on understanding client needs make them a valuable partner for companies seeking robust outbound sales support.
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Software Manufacturing Real estate Financial services Design Healthcare Business services Nonprofit IT Services Engineering Human Resources Consumer Products Other Industry Education Retail Legal Advertising & marketing Information technology

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Average Project Cost Breakdown

$50,000 to $199,999 (24) $10,000 to $49,000 (17) $200,000 to $999,999 (6) Less than $10,000 (1)

What Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.
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Philadelphia, PA

1835 Market Street
Philadelphia, PA 19103
50 - 75

856-240-8100

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Top Virtual Assistant

5.0 69 reviews
Premier Verified

$1,000+

Undisclosed

50 - 249

Philadelphia, PA

Services provided

20% Back Office Outsourcing

5% AI Agents

5% Call Center Services +14 services

5% Content Marketing

5% Content Moderation Services

5% Content Writing Services

5% Customer Service Outsourcing

5% Ecommerce Marketing

5% Email Marketing

5% Finance & Accounting Outsourcing (FAO)

5% Logistics & Supply Chain Consulting

5% Marketing Strategy

5% Other Digital Marketing

5% SMS Marketing

5% Sales Outsourcing

5% Social Media Marketing

5% Staffing

Top Virtual Assistant is a virtual support service provider known for handling administrative tasks, client communications, and scheduling with professionalism and efficiency. Reviews highlight their adaptability, reliability, and value for cost, with 100% positive feedback mentioning improved organizational workflows and communication. A minor suggestion from some clients is for more frequent performance updates.

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25 of 25 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 25 times in the past 6 months
Over the past six months, Top Virtual Assistant has received overwhelmingly positive feedback from clients, highlighting their professionalism, responsiveness, and ability to adapt to specific business needs. Clients reported improved operational efficiency, quicker response times, and enhanced organization in administrative tasks. Notably, one client emphasized a 20-30% increase in sales due to their support. Suggestions for improvement included more frequent performance updates, but overall sentiment reflects high satisfaction with the value provided.
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Industry Experience

Top Virtual Assistant has demonstrated notable expertise across various industries including Construction, Education, Automotive, Non-profit, and Real Estate. Clients consistently highlight their strengths in managing administrative tasks, enhancing customer communication, and improving organizational efficiency. Overall sentiment is positive, with clients appreciating their reliability, responsiveness, and ability to adapt to specific industry needs. This provider is well-suited for businesses looking for support in fast-paced environments where operational efficiency is crucial.
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Contracting Automotive Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction

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Average Project Cost Breakdown

$10,000 to $49,000 (19) $50,000 to $199,999 (1)

What Clients Have Said
Clients consistently noted Top Virtual Assistant's excellent value for cost, describing their services as a 'good value for cost' and 'great culture fit.' Many reviews highlighted significant improvements in operational efficiency and customer response times, attributing these gains to the company's effective management and support. Overall sentiment reflects strong satisfaction, with clients appreciating the team's responsiveness and professionalism, although some suggested minor enhancements in performance reporting.
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Featured

What are Featured Providers?

HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Serves Philadelphia, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

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2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a highly positive sentiment, highlighting exceptional communication and effective service delivery. A managing partner from Vello Property Management noted a 33% reduction in labor costs and enhanced guest communication quality. Similarly, a product management executive at National University praised HelpSquad's personalized service and robust technical capabilities, stating their solutions were seamlessly integrated and adaptable. Overall, clients commend HelpSquad for their responsiveness and alignment with project goals.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Boldr.

4.8 10 reviews
Premier Verified

$1,000+

Undisclosed

1,000 - 9,999

Serves Philadelphia, PA

Services provided

50% Customer Service Outsourcing

15% Back Office Outsourcing

15% Call Center Services +2 services

15% Employer of Record (EOR) Services

5% Data Annotation Services

Boldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.

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Reviews mention Proactive
Client feedback highlights Boldr.'s proactive approach to communication and problem-solving as a key strength. The Customer Happiness Team Lead of Tractive noted that Boldr. consistently delivers items on time and adapts strategies to meet evolving needs. Their commitment to continuous improvement and ability to anticipate changes in the customer support landscape were particularly impressive, setting them apart from other providers. Overall, the sentiment regarding Boldr.'s proactivity is highly positive.

Customer Service Outsourcing for GPS Pet Tracker Provider

4.5 Jan 15, 2024

Their proactive approach to communication and problem-solving has been a key factor in the success of our partnership. Overall, Boldr.'s efficient project management and customer-centric focus significantly contributed to our satisfaction with their services.
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Industry Experience

Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer Products

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United States (6) Austria (1) Canada (1)

This provider is fluent in 3 languages:

English

Spanish

Filipino

Mérida, Mexico

3F Conexion 60, Calle 60 #346
Mérida, Mexico 97000
151 - 200

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Big Outsource

5.0 46 reviews
Premier Verified

$10,000+

< $25 / hr

250 - 999

Serves Philadelphia, PA

Services provided

40% Customer Service Outsourcing

30% Back Office Outsourcing

20% Call Center Services +1 service

10% Finance & Accounting Outsourcing (FAO)

Big Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.

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Reviews mention Puts the customer first
Big Outsource consistently demonstrates a customer-first approach, as highlighted by clients who praised their dedication to understanding unique business needs and delivering tailored solutions. One client noted their commitment to success, emphasizing that Big Outsource became a genuine partner rather than just a service provider. Another client appreciated their timely communication and responsiveness, stating, 'They always deliver on time' and expressing satisfaction with the collaborative environment that fostered effective project management.

Customer Service Outsourcing for E-Commerce Retail Company

5.0 Aug 16, 2023

Big Outsource exhibited exceptional project management skills. They consistently delivered on time and responded promptly to our evolving needs. Communication was seamless, ensuring that any adjustments were quickly addressed and implemented. Their agility allows us to adapt to market changes and customer demands effectively. What truly impressed us about Big Outsource was their unwavering commitment to our success. They went beyond being an outsourcing provider; they became a genuine partner invested in our growth.
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9 of 9 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 9 times in the past 6 months
In the last six months, clients provided consistently positive feedback about Big Outsource, highlighting their responsiveness, professionalism, and ability to streamline operations. A client from Sensational AG noted a 30% improvement in project turnaround time, while Locka Vision reported zero unresolved customer emails within two months. Clients appreciated the proactive approach and reliability of their virtual assistants, fostering a sense of stability. However, some suggested improvements in offering proactive tool recommendations and weekend support.
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Average Project Cost Breakdown

$50,000 to $199,999 (15) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.
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Santo Tomas, Philippines

Brgy. San Roque
Santo Tomas, Philippines 4234
50 - 75

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SupportYourApp

4.9 75 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Wilmington, DE

Services provided

55% Customer Service Outsourcing

25% Call Center Services

15% Back Office Outsourcing +1 service

5% Data Annotation Services

SupportYourApp is a customer support service provider offering a broad range of services, including technical assistance, customer service, and 24/7 coverage. The company is highly regarded for its deep commitment to client needs, timely issue resolutions, and consistent service quality. Reviews highlight their adaptability, professionalism, and strong project management, with 100% of reviewers expressing satisfaction and noting the team’s impressive integration with internal operations.

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11 of 11 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 11 times in the past 6 months
In the past six months, SupportYourApp has received overwhelmingly positive feedback from clients across various industries. Clients praised their responsiveness, professionalism, and proactive project management. Notable comments include effective issue resolution and seamless transitions between team members, with one client highlighting the dedication of their support agent, Lucas. Overall, clients reported improved application stability, high customer satisfaction scores, and a commitment to aligning with business objectives, indicating a strong fit for ongoing collaboration.
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Industry Experience

SupportYourApp has demonstrated expertise across diverse industries including non-profit, fitness, education, gaming, healthcare, and technology. Clients commend their efficient customer support, quick response times, and adaptability to evolving business needs. Overall sentiment is positive, with notable strengths in improving operational efficiency and customer satisfaction. Companies in sectors like education and technology have particularly praised their ability to provide 24/7 support, indicating strong alignment for businesses seeking reliable customer service solutions.
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Non-profit Information technology Consumer Products eCommerce Retail HVAC Healthcare Telecommunications Arts, entertainment & music Research Advertising & marketing Transportation Other Industry Social Networking Hospitality & leisure Business services Gaming Education IT Services Financial services Manufacturing Fitness Software Wellness & Fitness

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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) Less than $10,000 (5) $200,000 to $999,999 (1) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently commend SupportYourApp for their cost-effectiveness and the value they provide. Multiple reviews highlight that the pricing aligns well with budgets, leading to strong partnerships. For instance, one client noted the 'good value for cost' and another emphasized 'pricing fit our budget.' Overall, the sentiment is overwhelmingly positive, with numerous clients expressing satisfaction with the quality of service relative to the investment, indicating a strong return on investment.
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More responsive than most other service providers

SupportYourApp is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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HelpSquad

5.0 11 reviews
Premier Verified

$1,000+

< $25 / hr

250 - 999

Hatboro, PA

Services provided

40% Back Office Outsourcing

30% Call Center Services

30% Customer Service Outsourcing

HelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.

See all 11 projects

2 of 2 reviews are 5 stars

$50,000 – $199,999 avg. project cost

Reviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a highly positive sentiment, highlighting exceptional communication and effective service delivery. A managing partner from Vello Property Management noted a 33% reduction in labor costs and enhanced guest communication quality. Similarly, a product management executive at National University praised HelpSquad's personalized service and robust technical capabilities, stating their solutions were seamlessly integrated and adaptable. Overall, clients commend HelpSquad for their responsiveness and alignment with project goals.
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Industry Experience

HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport Healthcare

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (3) $50,000 to $199,999 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.
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Belkins

4.9 229 reviews
Premier Verified

$10,000+

< $25 / hr

50 - 249

Lombard, IL

Services provided

70% Sales Outsourcing

10% CRM Consulting and SI

10% Call Center Services +1 service

10% Email Marketing

Belkins is a lead generation company that specializes in outbound marketing and sales outreach services, including lead research, prospect data enrichment, and personalized outreach via email and LinkedIn. They have received overwhelmingly positive feedback, with 100% of reviews highlighting their effective project management, high ratings, and ability to consistently exceed expectations. Reviewers consistently praise their expertise, proactive approach, and commitment to delivering results, with 75% mentioning significant improvements in lead quality and customer engagement.

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Reviews mention Receptive
Clients frequently commend Belkins for their receptiveness and adaptability throughout the project. One client highlighted that the team was 'always open to our ideas and requests,' demonstrating a proactive approach to refining outreach strategies. Additionally, the communication was effective, with weekly calls and prompt responses across time zones. Overall, the sentiment reflects a strong appreciation for Belkins' willingness to adjust to client needs, although minor improvements in attention to detail were suggested.

Lead Generation & Email Mktg for Medical Device Software Co

4.5 Mar 21, 2024

Belkins was great at keeping things moving and adjusting their strategy to fit our needs. They were always on time and made sure we were heading in the right direction. Belkins really listened to us and tailored their approach to meet our unique needs. They were flexible and focused on getting us results.
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Email Mktg & Lead Gen for Employee Recognition Programs Co

5.0 Feb 27, 2024

The Belkins team is flexible, responsive, clear with their communication, and quick to pivot if we ask. Even though they are on the other side of the Atlantic from our team, we have experienced no issues with timely communication or delivery of services. Belkins is receptive and responsive to our constructive feedback whenever we need to give it, which is not often.
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Email Marketing for Research Services Company

5.0 Oct 11, 2023

Their responsiveness to our needs was exceptional, actively listening to feedback and making necessary adjustments promptly. Their dedication and adaptability contributed to the project's success and our overall satisfaction with their services. Belkins’s commitment to achieving optimal results and their willingness to tailor their approach set them apart from other appointment setting agencies.
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Appointment Scheduling for Tech Company

5.0 Aug 2, 2022

The Belkins team has been receptive to feedback. Working with them has been a pleasure. They are flexible in their approach and receptive to feedback. They have also been rigorous in project management and regular reporting.
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5 of 6 reviews are 5 stars

$10,000 – $49,000 avg. project cost

Reviewed 6 times in the past 6 months
In the past six months, Belkins has received overwhelmingly positive feedback for their lead generation services. Clients praised their expertise in refining ideal customer profiles and executing effective outreach strategies, resulting in significant appointment bookings. One client reported achieving 78 qualified appointments and a 3.6x ROI, while another noted 137 booked demos with strong lead quality. Communication and project management were consistently highlighted as clear and organized. Overall, clients expressed high satisfaction with the results and ongoing collaboration.
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Industry Experience

Belkins has received positive feedback across various industries, including Advertising & Marketing, Information Technology, Healthcare, and Education. Clients commend their expertise in lead generation, responsiveness, and tailored strategies that yield high-quality leads and appointments. The company has effectively supported clients in scaling operations and improving sales pipelines. Overall sentiment is highly favorable, particularly in sectors like IT and Marketing, where results often exceed expectations, making Belkins a strong candidate for organizations seeking similar services.
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IT Services Arts, entertainment & music Healthcare Software Consulting Design Telecommunications Business services Information technology Medical Financial services Manufacturing Education Food & Beverage Chemicals & Biotechnology Logistics & Supply Chain Media Wellness & Fitness Human Resources Energy & natural resources Motion Pictures & Film Consumer products & services Automotive Construction Legal Retail Other Industry Real estate Research Engineering Utilities Other industries Advertising & marketing

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United States (135) Ukraine (23) Canada (8) Estonia (6) England (5) Germany (5) Poland (3) Russia (2) Norway (2) Denmark (2) Belgium (2) Ireland (2) Cyprus (2) Latvia (2) Singapore (2) Portugal (2) Netherlands (2) Czech Republic (1) Finland (1) Mexico (1) Romania (1) Australia (1) Lithuania (1) Slovenia (1) Switzerland (1) United Arab Emirates (1) Israel (1) Chile (1) India (1)

This provider is fluent in 3 languages:

English

German

French

This provider is available in 2 time zones:

Eastern Standard Time (EST)

Mountain Standard Time (MST)
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ForceMultiply

Not yet reviewed
Verified

$1,000+

< $25 / hr

50 - 249

Wilmington, DE

Services provided

20% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +2 services

20% HR Outsourcing

20% Recruitment Process Outsourcing

ForceMultiply is a call center service. Launched in 2024, the company is located in Wilmington, Delaware. Their team offers Call Center Services and Back Office Outsourcing.
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Premier NX

Not yet reviewed
Verified

$25,000+

Undisclosed

1,000 - 9,999

New Providence, NJ

Services provided

10% Back Office Outsourcing

10% Call Center Services

10% Customer Service Outsourcing +12 services

10% Finance & Accounting Outsourcing (FAO)

10% IT Managed Services

5% API Development

5% Accounting

5% Application Management & Support

5% CRM Consulting and SI

5% Custom Software Development

5% Ecommerce Marketing

5% Graphic Design

5% Social Media Marketing

5% Unified Communications Consulting & SI

5% Video Production

IT managed services company Premier NX was founded in 2003. The team offers IT managed services and Call Center Services.
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What are Featured Providers?
TDCX

4.8 12 reviews
Verified

$100,000+

Undisclosed

10,000+

Singapore

Services provided

50% Customer Service Outsourcing

20% Sales Outsourcing

10% Business Consulting +2 services

10% Call Center Services

10% Content Moderation Services

TDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.

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Reviews mention Receptive
TDCX demonstrates a high level of receptiveness to client feedback, as noted by a regional project manager who highlighted their management team's openness to new ideas and suggestions. The flexibility in accommodating last-minute changes and sourcing native speakers promptly further exemplifies their adaptability. Overall, clients express satisfaction with TDCX's responsiveness and the positive impact on customer satisfaction rates, although there is a suggestion for more competitive pricing.

Call Center Services for Premium Coffee Brand

5.0 Apr 24, 2022

Their management team are receptive to feedback, new ideas and suggestions.
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More responsive than most other service providers

TDCX is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Singapore (7) Germany (1) Spain (1) United States (1)

Bogotá, Colombia

Calle 26 # 92-32 (Gold 9- Piso 4), Centro empresarial Connecta
Bogotá, Colombia 110911
More than 5k

+57 601 743 3303

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Outsourcing Business Solutions

5.0 5 reviews

$1,000+

< $25 / hr

50 - 249

Philadelphia, PA

Services provided

50% Accounting

25% Back Office Outsourcing

25% Call Center Services

Outsourcing Business Solutions is a professional accounting services firm specializing in bookkeeping, reconciliation, and back-office support. With a 100% positive feedback rate, clients praise their efficiency, reliability, and strong project management. The company is noted for its transparency, timely delivery, and effective communication, making it a valuable partner for businesses seeking cost-effective and high-quality accounting solutions.

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Reviews mention Reliable
Clients consistently praise Outsourcing Business Solutions for their reliability and exceptional project management. One client noted their timely delivery and effective communication, stating, 'They have consistently delivered on time and within the allocated budget.' Another highlighted their proactive updates, emphasizing their satisfaction with the partnership. Overall, the sentiment reflects a strong trust in the company's ability to meet deadlines and provide quality service, making them a reliable choice for outsourcing needs.

Accounting Services for Digital Marketing Company

5.0 Mar 7, 2023

We have been working with Outsourcing Business Solutions for over two years for our accounting tasks and their project management has been exceptional. They have consistently delivered on time and within the allocated budget, which is quite impressive. Overall, we are extremely pleased with their project management and would highly recommend Outsourcing Business Solutions to anyone looking for a reliable and efficient partner for their projects.
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Industry Experience

Outsourcing Business Solutions has garnered positive feedback across various industries, including Financial Services, IT Services, Legal, and Business Services. Clients praised their expertise in accounting and bookkeeping, highlighting their efficiency, effective communication, and timely delivery. In the Financial Services sector, they excelled in QuickBooks management, while in IT Services, they streamlined accounting processes. Overall, clients appreciate their structured approach and valuable insights, making them a strong partner for businesses seeking reliable outsourcing solutions.
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Financial services Other Industry Business services Legal IT Services

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Average Project Cost Breakdown

Less than $10,000 (2) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently commend Outsourcing Business Solutions for their cost-effectiveness and high value for money. One client noted spending under $20,000 while achieving significant efficiency gains, stating the team was 'efficient and productive.' Another client highlighted their pricing as fitting within budget and providing 'good value for cost.' Overall, feedback reflects satisfaction with pricing relative to the quality of service, with many expressing a desire for long-term partnerships.
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India (3) United States (2)
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Label Your Data

5.0 26 reviews

$1,000+

< $25 / hr

250 - 999

Wilmington, DE

Services provided

75% Data Annotation Services

10% AI Development

10% Back Office Outsourcing +1 service

5% Market Research

Label Your Data is a data annotation company providing expert labeling services across various industries, including retail, gaming, and technology. The reviews demonstrate high satisfaction, with 100% of clients appreciating their flexibility, adherence to deadlines, and high-quality output. Many clients, approximately 90%, commend their speed and responsiveness, while around 80% highlight their ability to adapt and improve processes efficiently.

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Reviews mention Puts the customer first
Client feedback on Label Your Data highlights a strong customer-first approach, emphasizing their effective communication and quick responsiveness. One client noted, 'They can provide short and precise questions to make the communication clear,' showcasing their commitment to understanding and meeting client needs. Additionally, they were praised for being 'humble' and 'serious about their work,' which reflects their dedication to client satisfaction. Overall, the sentiment is highly positive, with clients feeling valued and supported throughout their projects.

Data Validation Services for Mobile App Dev Company

5.0 Mar 24, 2021

The communication is very smooth and efficient. We don't need to have long meetings to resolve anything. Most things I provide to them are just several slides with requirements. They can provide short and precise questions to make the communication clear, which saved time for both of us. Their responses to our messages were pretty quick (within hours, and sometimes instantly). They are humble, serious about their work, and they care about the feelings of their clients.
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Average Project Cost Breakdown

Less than $10,000 (8) $10,000 to $49,000 (6) $50,000 to $199,999 (2) $200,000 to $999,999 (2)

What Clients Have Said
Clients consistently praised Label Your Data for providing excellent value for money, highlighting their competitive pricing and budget-friendly options. For instance, one client noted the 'good value for cost' and the flexibility offered by the company, while another emphasized their ability to exceed expectations within budget. Overall, sentiment towards their pricing strategy is positive, with many clients appreciating the quality of service that aligns well with their investment.
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More responsive than most other service providers

Label Your Data is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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United States (7) Germany (4) Ukraine (4) Canada (3) Bulgaria (1) Israel (1) Spain (1) England (1)
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AnswerFront

5.0 6 reviews

$1,000+

$25 - $49 / hr

10 - 49

Philadelphia, PA

Services provided

80% Call Center Services

10% Customer Service Outsourcing

10% Sales Outsourcing

AnswerFront is a customer service and support solutions provider that specializes in enhancing client communication and operational efficiency. The overall feedback reveals significant improvements in client satisfaction, lead conversion rates, and operational productivity, with measurable outcomes such as a 20-25% increase in customer satisfaction scores and a 15-25% improvement in lead conversion rates. Reviewers consistently highlight AnswerFront's commitment to quality and exceptional project management.

See all 6 projects

Industry Experience

AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.
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Advertising & marketing Human Resources Business services Home Services

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Average Project Cost Breakdown

Less than $10,000 (3) $10,000 to $49,000 (1)

What Clients Have Said
Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.
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eClerx

Not yet reviewed

$5,000+

Undisclosed

10,000+

Philadelphia, PA

Services provided

35% Custom Software Development

25% Back Office Outsourcing

20% Call Center Services +2 services

15% Generative AI

5% Robotics Process Automation

EClerx is a large custom software development firm founded in 2000. Their team offers Custom Software Development and Back Office Outsourcing.
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Philadelphia, PA

1880 John F Kennedy Boulevard
Philadelphia, PA 19103
1001 - 2000

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SEBPO

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Evesham, NJ

Services provided

50% Back Office Outsourcing

10% Advertising

10% Graphic Design +3 services

10% Media Planning & Buying

10% Other Digital Marketing

10% Web Design

SEBPO, a large Back Office Outsourcing company, is based in Evesham, New Jersey and Dhaka, Bangladesh. The team specializes in Back Office Outsourcing and Advertising.
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PRWTech

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Philadelphia, PA

Services provided

35% Back Office Outsourcing

35% Call Center Services

30% Customer Service Outsourcing

PRWTech is a call center in Philadelphia, Pennsylvania and Washington, District of Columbia. The team provides Call Center Services and Back Office Outsourcing.
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Nexus Solutions

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Eddington, PA

Services provided

40% Back Office Outsourcing

20% Call Center Services

20% Customer Service Outsourcing +1 service

20% Sales Outsourcing

Based in Eddington, Pennsylvania and Cairo, Egypt, Nexus Solutions is a Back Office Outsourcing company. They focus on Back Office Outsourcing and Call Center Services.
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Fair Trade Outsourcing

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Bryn Mawr, PA

Services provided

40% Customer Service Outsourcing

25% Sales Outsourcing

15% Back Office Outsourcing +2 services

15% Finance & Accounting Outsourcing (FAO)

5% IT Staff Augmentation

Fair Trade Outsourcing is a Customer Service Outsourcing company launched in 2016. Their services include Customer Service Outsourcing and Sales Outsourcing.
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Superhuman Prospecting

5.0 40 reviews

$1,000+

$25 - $49 / hr

10 - 49

Norristown, PA

Services provided

50% Call Center Services

50% Sales Outsourcing

Superhuman Prospecting is a lead generation and appointment-setting company known for its professional cold-calling services. The majority of reviews (approximately 90%) highlight their professionalism, timely communication, and ability to align with client objectives. Their strategic and targeted approach is frequently praised, with clients noting significant improvements in lead quality, appointment setting, and cost-efficiency.

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Reviews mention Proactive
Clients express a highly positive sentiment regarding the proactive approach of Superhuman Prospecting & Pereus Marketing. One client noted their 'exceptional commitment to personalized service' and 'proactive communication,' which contributed significantly to the project's success. Another client highlighted the team's initiative in seeking feedback, further demonstrating their proactive engagement. Overall, clients appreciate the tailored strategies and responsiveness that enhance their collaboration, underscoring the company's dedication to understanding and meeting specific business needs.

B2B Cold Calling Services for Pharmaceutical Company

5.0 Jun 26, 2024

Superhuman Prospecting's project management has been exceptional. They consistently delivered items on time, ensuring that our campaigns stayed on schedule. Chris and his team were highly responsive to our needs, always available to address any concerns or make adjustments as required. Their proactive approach and attention to detail have made working with them a seamless and efficient experience.
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Prospecting Calls for Trade Magazine Event

5.0 Jul 18, 2019

The workflow with Pereus Marketing (RPMC) was fantastic. They took the initiative to reach out to us for feedback. This proactive communication ensured that any issues were addressed promptly and effectively, enhancing the overall collaboration.
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4 of 4 reviews are 5 stars

Less than $10,000 avg. project cost

Reviewed 4 times in the past 6 months
Recent reviews for Superhuman Prospecting reflect a strong overall sentiment of satisfaction among clients. Clients praised their targeted approach and professionalism, noting measurable outcomes such as securing appointments and reducing costs. For instance, one client highlighted a 50% reduction in cost per appointment, while another mentioned the timely delivery of services and excellent communication. Some minor areas for improvement were mentioned, such as lead classification consistency, but overall, clients expressed excitement about ongoing partnerships.
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Average Project Cost Breakdown

Less than $10,000 (28) $10,000 to $49,000 (1) $50,000 to $199,999 (1)

What Clients Have Said
Clients generally perceive Superhuman Prospecting as offering excellent value for money, with many highlighting its cost-effectiveness. For instance, one client noted a 50% reduction in cost per appointment, while another emphasized the company’s alignment with their budget and high-quality service. Overall, feedback indicates that the pricing structure is competitive and justifies the results delivered, making it a favorable choice for businesses seeking reliable lead generation and appointment setting.
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United States (31) Germany (1) Netherlands (1) England (1)
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(v)WeCare Technology

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Cherry Hill, NJ

Services provided

50% Call Center Services

30% Back Office Outsourcing

10% Customer Service Outsourcing +1 service

10% Sales Outsourcing

Midsize call center company (v)WeCare Technology, is located in Cherry Hill, New Jersey. Their services include Call Center Services and Back Office Outsourcing.
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AllianceOne

4.0 1 review

Undisclosed

Undisclosed

1,000 - 9,999

Plymouth Meeting, PA

Services provided

50% Back Office Outsourcing

50% Call Center Services

AllianceOne offers tax collection services and is recognized for helping businesses achieve financial growth through effective revenue collection. The reviews highlight a significant increase in earnings, with clients commending AllianceOne for its swift service and strategic value for money. The company's high ratings, geographical convenience, and competitive pricing are noted as compelling factors for partnership.

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Specialty Answering Service

4.7 50 reviews

Undisclosed

Undisclosed

10 - 49

King of Prussia, PA

Services provided

50% Call Center Services

20% Customer Service Outsourcing

15% Back Office Outsourcing +1 service

15% Sales Outsourcing

Specialty Answering Service is a comprehensive call handling company providing services such as call answering, call routing, and customer support. With approximately 100% positive feedback from reviews, clients frequently commend the company for its responsive customer service, affordability, and efficient project management. Reviewers consistently highlight the value of their services, with 80% mentioning the budget-friendly pricing and high-quality customer interactions.

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Reviews mention Receptive
Clients have expressed strong satisfaction with Specialty Answering Service's receptiveness to feedback and suggestions. One client noted, "They listen to my suggestions and have an innovative programming team who are always rolling out helpful updates." Additionally, the presence of a dedicated account representative who checks in regularly was highlighted as a positive aspect, reinforcing the sentiment of effective communication and support throughout the engagement.

Call Center Services for Insurance Company

5.0 Jul 12, 2023

I am continually impressed with the courteousness of the operators, the ease of getting my questions answered, and the flexibility that the SAS admin portal gives me. Any issues I've encountered have been easily addressed by tweaking the call scripts to make sure the operators know what to say. I love that our account rep Mollie checks in with me here and there to make sure I'm up-to-date on all the features in the portal.
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Industry Experience

Specialty Answering Service has demonstrated strong expertise across diverse industries including Real Estate, Automotive, Consumer Products, Financial Services, and more. Clients commend their efficient call handling, responsive customer support, and value-driven pricing. Overall sentiment remains positive, highlighting their impact on improving operational efficiency and customer engagement. Real Estate and Financial Services clients particularly note their effective after-hours support, while Automotive and Consumer Products sectors emphasize the seamless call management process. This makes Specialty Answering Service a suitable choice for businesses seeking reliable communication solutions.
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Real estate Automotive Consumer products & services Other Industry Financial services Healthcare Telecommunications Business services Chemicals & Biotechnology Transportation Legal Utilities Advertising & marketing Information technology IT Services Hospitality & leisure Manufacturing Consumer Products Arts, entertainment & music Other industries

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Average Project Cost Breakdown

Less than $10,000 (30) $10,000 to $49,000 (3) $10,000,000 + (3) $200,000 to $999,999 (2)

What Clients Have Said
Clients consistently commend Specialty Answering Service for their competitive pricing and exceptional value. Feedback highlights that their services fit various budgets while delivering high-quality results, with comments such as 'good value for cost' and 'excellent value for the pricing.' Many clients appreciate the transparency in billing and the flexibility of their pricing model. Overall, the sentiment is that the company provides significant cost savings compared to hiring in-house staff, enhancing operational efficiency.
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United States (42) Canada (1)
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Philadelphia Medical Billing Services

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Philadelphia, PA

Services provided

100% Back Office Outsourcing

Philadelphia Medical Billing Services is a Back Office Outsourcing company established in 2019. Based in Philadelphia, Pennsylvania, the team offers Back Office Outsourcing.
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Tessera ITeS Private Limited

Not yet reviewed

$5,000+

< $25 / hr

50 - 249

Philadelphia, PA

Services provided

22% Call Center Services

20% Digital Strategy

20% Web Design +3 services

14% Customer Service Outsourcing

12% Back Office Outsourcing

12% Sales Outsourcing

Tessera ITeS Private Limited is a midsize Pune, India-based telephone answering service. Their services include Call Center Services and Digital Strategy.
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Philadelphia, PA

Wissahickon Ave
Philadelphia, PA 19144
10 - 15

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Talley.

Not yet reviewed

$1,000+

$150 - $199 / hr

50 - 249

East Greenwich Township, NJ

Services provided

60% Back Office Outsourcing

20% Event Marketing

10% Accounting +2 services

5% Business Consulting

5% Graphic Design

Talley., a Back Office Outsourcing company, was launched in 1984. The firm offers Back Office Outsourcing and Event Marketing, and is midsize.
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Lock & Key Shop

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Philadelphia, PA

Services provided

30% Back Office Outsourcing

30% Business Consulting

25% Sales Outsourcing +1 service

15% Commercial Property Management

Lock & Key Shop is a Business Consulting company established in 1994. Headquartered in Philadelphia, Pennsylvania, the team focuses on Business Consulting and Back Office Outsourcing.
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SwiftCare Billing

Not yet reviewed

$50,000+

< $25 / hr

50 - 249

Evesham, NJ

Services provided

100% Back Office Outsourcing

SwiftCare Billing is a Back Office Outsourcing company. The Evesham, New Jersey-based firm was founded in 2020. Their services include Back Office Outsourcing.
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ManaWorks LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Abington, PA

Services provided

70% Call Center Services

30% Back Office Outsourcing

ManaWorks LLC is a call center company located in Abington, Pennsylvania. They provide Call Center Services and Back Office Outsourcing.
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Care Air LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cherry Hill, NJ

Services provided

100% Customer Service Outsourcing

Care Air LLC is a Customer Service Outsourcing company founded in 2001. The team focuses on Customer Service Outsourcing and is based in Cherry Hill, New Jersey.
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Brinker Simpson & Company, LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Springfield, PA

Services provided

25% Accounting

25% Back Office Outsourcing

25% Finance & Accounting Outsourcing (FAO) +2 services

15% Financial Consulting

10% Business Consulting

Brinker Simpson & Company, LLC is a small Springfield, Pennsylvania-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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Expert Business Development LLC

Not yet reviewed

Undisclosed

$50 - $99 / hr

10 - 49

Wayne, PA

Services provided

35% Business Consulting

35% Sales Outsourcing

30% Branding

Expert Business Development LLC is a Business Consulting company. The firm is headquartered in Wayne, Pennsylvania. Their services include Business Consulting and Sales Outsourcing.
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Accelerain

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Wyndmoor, PA

Services provided

35% Corporate Training & Coaching

35% Sales Outsourcing

30% Recruiting

Accelerain is a Corporate Training & Coaching company. The Wyndmoor, Pennsylvania-based agency was launched in 2015. Their services include Corporate Training & Coaching and Sales Outsourcing.
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GLI Truck Dispatch Services Inc

Not yet reviewed

$1,000+

Undisclosed

2 - 9

Fort Washington, PA

Services provided

40% Trucking

20% Accounting

20% Back Office Outsourcing +1 service

20% Customer Service Outsourcing

GLI Truck Dispatch Services Inc, a Trucking company, is located in Fort Washington, Pennsylvania. Their services include Trucking and Back Office Outsourcing.
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Atlantic Tomorrow's Office

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Moorestown, NJ

Services provided

40% Cybersecurity

40% IT Managed Services

15% Document Digitization & Management +1 service

5% Unified Communications Consulting & SI

Midsize Cybersecurity company Atlantic Tomorrow's Office, is headquartered in New York, New York and Tarrytown, New York. Their services include Cybersecurity and IT managed services.
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Moorestown, NJ

310 Commerce Drive
Moorestown, NJ 08057
41 - 49

800-552-2207

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InspiriTec, Inc.

Not yet reviewed

$1,000+

$25 - $49 / hr

50 - 249

Philadelphia, PA

Services provided

100% Call Center Services

InspiriTec, Inc. Is a call center company. Launched in 2000, the firm focuses on Call Center Services.
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RexDirec

Not yet reviewed

Undisclosed

Undisclosed

Freelancer

Cherry Hill, NJ

Services provided

50% Back Office Outsourcing

50% Call Center Services

Answering service and Back Office Outsourcing company RexDirec is located in Cherry Hill, New Jersey. The team focuses on Call Center Services and Back Office Outsourcing.
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Meritage Growth Partners

Not yet reviewed

$1,000+

$150 - $199 / hr

2 - 9

Philadelphia, PA

Services provided

20% Business Consulting

20% Demand Generation Marketing

20% Ecommerce Marketing +2 services

20% Sales Outsourcing

20% Search Engine Optimization

Meritage Growth Partners is a SEO services firm launched in 2019. The small team focuses on Search Engine Optimization and Business Consulting.
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EasternTAS

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Lansdowne, PA

Services provided

100% Call Center Services

EasternTAS is an answering service company. Launched in 1971, their team provides Call Center Services.
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Company Voice, LLC

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Blue Bell, PA

Services provided

70% Call Center Services

30% Customer Service Outsourcing

Launched in 2012, Company Voice, LLC is an answering service. The firm focuses on Call Center Services and Customer Service Outsourcing, and is midsize.
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Rex Direct Net, Inc.

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Cherry Hill, NJ

Services provided

50% Call Center Services

25% Customer Service Outsourcing

25% Sales Outsourcing

Rex Direct Net, Inc. Is an answering service company. Launched in 2001, the firm provides Call Center Services and Customer Service Outsourcing.
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Hammer Dev

Not yet reviewed

$5,000+

$200 - $300 / hr

10 - 49

Blue Bell, PA

Services provided

20% BI & Big Data Consulting & SI

10% API Development

10% Application Management & Support +6 services

10% Business Consulting

10% Custom Software Development

10% Document Digitization & Management

10% Enterprise App Modernization

10% Robotics Process Automation

10% Web Design

Based in Blue Bell, Pennsylvania, Hammer Dev is a big data company. The team offers BI & big data consulting & SI and Custom Software Development.
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Ktr International LLC

Not yet reviewed

$1,000+

< $25 / hr

10 - 49

Evesham, NJ

Services provided

50% Finance & Accounting Outsourcing (FAO)

20% Financial Consulting

15% Back Office Outsourcing +1 service

15% Financial Advising & Planning

Ktr International LLC is an Evesham, New Jersey-based Finance & Accounting Outsourcing (FAO) company. The team focuses on Finance & Accounting Outsourcing (FAO) and Financial Consulting.
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KPInterface, Inc.

4.9 4 reviews

$1,000+

$100 - $149 / hr

10 - 49

Malvern, PA

Services provided

30% IT Managed Services

25% Cybersecurity

15% Call Center Services +5 services

15% Cloud Consulting & SI

5% IT Strategy Consulting

5% Web Development

3% Business Consulting

2% IT Staff Augmentation

KPInterface, Inc. is an IT services company providing network security, hardware/software support, and managed IT services. With consistently high ratings, the company is praised for its professionalism, responsiveness, and expertise, as highlighted in 100% of the reviews. Clients appreciate the company's commitment to proactive support and strategic IT management, leading to enhanced productivity and security.

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Industry Experience

KPInterface, Inc. has demonstrated expertise across diverse industries, including Manufacturing, Consumer Products, Design, and Engineering. Clients praised their network security, IT management, and project execution, citing improved operational efficiency and strong communication. Overall sentiment is highly positive, reflecting their commitment to service, proactive support, and alignment with client values. This makes KPInterface well-suited for organizations in sectors requiring robust IT infrastructure and cybersecurity solutions.
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Select Industry to see insights

Manufacturing Consumer Products Design Engineering

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Average Project Cost Breakdown

$50,000 to $199,999 (2) $10,000 to $49,000 (1) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight KPInterface, Inc. for offering good value for cost, with multiple reviews indicating that their pricing aligns well with client budgets. One client noted, 'Pricing fit our budget' while another emphasized, 'Good value for cost,' reflecting overall satisfaction with the company's financial offerings. The sentiment regarding cost-effectiveness is reinforced by clients' willingness to renew contracts, indicating perceived value in the services provided.
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View projects from:

Philadelphia, Pennsylvania (1) Bala Cynwyd, Pennsylvania (1) Pen Argyl, Pennsylvania (1) Royersford, Pennsylvania (1)

Malvern, PA

5 Great Valley Parkway
Malvern, PA 19355
2 - 5

484-680-7766

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Humalife Healthcare

Not yet reviewed

$5,000+

$25 - $49 / hr

50 - 249

Claymont, DE

Services provided

50% Back Office Outsourcing

50% Other IT Consulting and SI

Back Office Outsourcing and other IT consulting and SI company Humalife Healthcare was launched in 2020. The company focuses on Back Office Outsourcing and other IT consulting and SI, and is
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Express Virtual Assistant

4.5 1 review

$1,000+

< $25 / hr

250 - 999

Princeton, NJ

Services provided

50% Back Office Outsourcing

50% Call Center Services

Express Virtual Assistant is a company specializing in virtual marketing assistance, offering services such as Google Ads and social media marketing. They have received positive feedback for their ability to increase sales qualified leads by 23% and for providing timely deliveries with a well-qualified and experienced team.

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0 of 1 reviews is 5 stars

Unknown avg. project cost

Reviewed 1 time in the past 6 months
Recent feedback for Express Virtual Assistant highlights their effective virtual marketing assistance, particularly in Google Ads and social media marketing, leading to a 23% increase in sales qualified leads. Clients appreciate the team's experience and timely deliveries, noting strong communication through virtual meetings. The overall sentiment is positive, with clients expressing satisfaction with the value offered, though there is a desire for improved conversion rates in future engagements.
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Industry Experience

Express Virtual Assistant has demonstrated significant expertise in the business services industry, particularly in virtual marketing solutions. Their tailored Google Ads and social media campaigns have resulted in a 23% increase in sales qualified leads for clients like Photo Editing Outsourcing. Feedback highlights their well-qualified team, timely project deliveries, and effective communication. Overall, the sentiment is highly positive, making them a strong candidate for businesses seeking enhanced marketing outcomes.
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Average Project Cost Breakdown

What Clients Have Said
Clients have expressed that Express Virtual Assistant offers good value for the cost, highlighting their effective Google Ads and social media marketing services. One client noted a 23% increase in sales qualified leads, indicating a strong return on investment. The overall sentiment reflects satisfaction with the pricing relative to the quality of service provided, with timely deliveries and a well-qualified team further enhancing perceived value.
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Boilerplate

Not yet reviewed

$10,000+

$100 - $149 / hr

10 - 49

Conshohocken, PA

Services provided

100% Document Digitization & Management

Boilerplate is a Document Digitization & Management company. They specialize in Document Digitization & Management and were founded in 2019. The company is located in Conshohocken, Pennsylvania.
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Aidify Assistants

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Wilmington, DE

Services provided

100% Back Office Outsourcing

Aidify Assistants is a Back Office Outsourcing company located in Wilmington, Delaware. The team focuses on Back Office Outsourcing.
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NetSet RCM Services

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Wilmington, DE

Services provided

50% Back Office Outsourcing

24% Customer Service Outsourcing

16% Call Center Services +1 service

10% AI Development

Launched in 2011, NetSet RCM Services is a Back Office Outsourcing company. The midsize team offers Back Office Outsourcing and Customer Service Outsourcing.
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Wilmington, DE

2055 Limestone Road STE 200-C
Wilmington, DE 19808
76 - 100

607-499-4289

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Remote Medical Scribe

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Trappe, PA

Services provided

50% Back Office Outsourcing

50% Staffing

Portiva is a Back Office Outsourcing and Staffing company. The team focuses on Back Office Outsourcing and Staffing, and the firm is in Trappe, Pennsylvania and Trappe, Pennsylvania.
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CallingAgency

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

New Castle, DE

Services provided

50% Call Center Services

30% Sales Outsourcing

20% Back Office Outsourcing

CallingAgency, a telephone answering service, was established in 2017. They provides Call Center Services and Sales Outsourcing.
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JURISolutions Legal

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Philadelphia, PA

Services provided

20% Back Office Outsourcing

20% Business Consulting

20% Compliance Consulting +2 services

20% Corporate Law

20% Litigation Support Services

JURISolutions Legal is a Business Consulting company located in Philadelphia, Pennsylvania and San Francisco, California. Their services include Business Consulting and Back Office Outsourcing.
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Outsource RCM

Not yet reviewed

Undisclosed

< $25 / hr

1,000 - 9,999

Princeton, NJ

Services provided

100% Back Office Outsourcing

Outsource RCM is a Back Office Outsourcing company in Princeton, New Jersey. Founded in 2004, the team specializes in Back Office Outsourcing.
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Prime Well Med Solutions LLC

Not yet reviewed

Undisclosed

Undisclosed

10 - 49

Bensalem, PA

Services provided

80% Back Office Outsourcing

20% Accounting

Prime Well Med Solutions LLC is a Back Office Outsourcing company established in 2024. Their services include Back Office Outsourcing and Accounting.
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