Top BPO Companies in Pennsylvania
94 Companies
List of the Top Pennsylvania BPO Services
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What are Featured Providers?
$1,000+< $25 / hr1,000 - 9,999Serves PennsylvaniaServices provided
30% Back Office Outsourcing15% Call Center Services10% Finance & Accounting Outsourcing (FAO) +5 services10% HR Outsourcing10% IT Staff Augmentation10% Recruiting10% Staffing5% Sales OutsourcingSee all 7 projectsSolvo Global is a professional staffing and outsourcing company that provides services across various industries, including entertainment, technology, and legal services. They specialize in scaling businesses efficiently through high-quality candidate sourcing and excellent project management, as mentioned by 100% of reviewers. Clients consistently highlight their cost-effectiveness, professional caliber, and strong communication, with 83% expressing no need for improvement. Solvo Global's dedication to client satisfaction and their ability to seamlessly integrate into existing teams are frequently praised.
Reviews mention Proactive
Clients have reported a strong sense of proactivity from Solvo Global's team, noting that employees consistently seek better processes and improvements. One client highlighted that their staff is 'extremely proactive' and that every process is now documented, which was lacking before the engagement. Overall, the sentiment reflects a high level of satisfaction with Solvo Global's ability to enhance operational efficiency and communication.-
BPO Services for Management Consulting Firm
5.0 Nov 22, 2021My employees are extremely proactive and are constantly looking for a better way to do things. Every process is now documented, something I did not have prior to working with Solvo.
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Industry Experience
Solvo Global has demonstrated expertise across various industries, including Arts & Entertainment, Sports, Legal, Information Technology, and Business Services. Clients commend their high-quality talent acquisition, effective communication, and professional project management. The overall sentiment reflects strong satisfaction, particularly in the Legal and Business Services sectors, where they have notably improved operational efficiency and cost-effectiveness. Their ability to customize solutions and provide skilled staff makes them a valuable partner for projects in these industries.
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Arts, entertainment & music Sports Legal Other Industry Information technology Business servicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Solvo Global for their exceptional value and cost-effectiveness. One client highlighted their 'most cost efficient way to hire and scale,' while another noted that Solvo's pricing was 'reasonable' and 'affordable.' Additionally, a CEO reported saving over $2 million annually through their services. Overall, the sentiment reflects high satisfaction with both the quality of service provided and the financial benefits realized, making Solvo Global a strong contender for cost-conscious businesses.Was this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
This provider is available in 8 time zones:
- Colombia Time (COT)
- Brazil Eastern Time (BET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Mountain Standard Time (MST)
- Canada Newfoundland Time (CNT)
- Puerto Rico and US Virgin Islands Time (PRT)
$1,000+< $25 / hr1,000 - 9,999Serves PennsylvaniaServices provided
25% Customer Service Outsourcing20% Call Center Services15% Back Office Outsourcing +4 services10% Content Moderation Services10% Data Annotation Services10% Finance & Accounting Outsourcing (FAO)10% Sales OutsourcingSee all 28 projectsHugo Inc. | Top CX Provider is an outsourcing company specializing in customer experience (CX) and support services. The company consistently receives high praise for its effective project management and adaptability, with 100% of reviewers noting the team's ability to seamlessly integrate into existing operations. Approximately 70% of the feedback highlights the company's impressive cultural fit and commitment to quality, with measurable outcomes like increased efficiency and customer satisfaction.
Reviews mention Communicative
Clients consistently commend Hugo for their exceptional communication skills, noting their proactive approach and responsiveness to needs. One client highlighted Hugo's 'eagerness to excel,' while another praised their 'top-notch onboarding' and effortless communication via dedicated channels. Moreover, feedback reflects an overall sentiment of satisfaction, with clients appreciating the regular updates and flexibility in addressing project requirements, enhancing collaboration and project success.-
Digital Marketing, SMM & SEO for Software Solutions Company
5.0 Dec 8, 2023Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.
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Staff Aug & Content Moderation for Blockchain Technology Co
5.0 Aug 23, 2023Their onboarding was top-notch, ensuring a smooth start. Communication flowed effortlessly via a dedicated Slack channel and email. Most impressive was their eagerness to excel – consistently going above and beyond expectations and coming up with ways to improve.
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Customer Support for FinTech Organization
5.0 Aug 23, 2023Their effective communication, timely execution, adaptability, resource allocation, and problem-solving abilities ensured that our shared objectives were consistently met. Their proficiency in these areas elevated them from being just a service provider to a strategic partner, contributing significantly to the achievements of our projects.
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Call Center Services for Gaming Company
5.0 Aug 17, 2023Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. This accessibility made coordination effortless, and it was remarkably convenient to discuss updates, provide feedback, and clarify any queries.
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Industry Experience
Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.
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Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming MediaWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.Was this helpful?
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This provider is fluent in 54 languages:
- Mandarin
- English
- Spanish
- Arabic
- Bengali
- Hindi
- Russian
- Portuguese
- Japanese
- German
- Javanese
- Korean
This provider is available in 38 time zones:
- Colombia Time (COT)
- Near East Time (NET)
- Middle East Time (MET)
- China Taiwan Time (CTT)
- Gulf Standard Time (GST)
- Brazil Eastern Time (BET)
- Greenwich Mean Time (GMT)
- India Standard Time (IST)
$1,000+< $25 / hr1,000 - 9,999Serves PennsylvaniaServices provided
45% Back Office Outsourcing15% Finance & Accounting Outsourcing (FAO)10% Call Center Services +3 services10% Customer Service Outsourcing10% HR Consulting10% Sales OutsourcingSee all 172 projectsRemote CoWorker is a virtual assistant service provider specializing in administrative support, social media management, and project coordination. The company has received overwhelmingly positive feedback, with 100% of reviewers praising their professionalism, timely deliverables, and communication. Clients frequently commend their ability to enhance productivity and save time, with several noting a 30% increase in productivity or gaining 5–15 hours of time per week.
Reviews mention Efficient
The reviews reflect a consistently positive sentiment regarding the efficiency of Remote CoWorker. Clients noted improvements in productivity and time management, with one executive reporting a savings of 5-10 hours per week. The project management was described as 'incredible, efficient, and timely,' with particular praise for the seamless onboarding process and responsiveness to needs. Overall, clients expressed high satisfaction, highlighting the company's ability to deliver quality support promptly and effectively.-
Virtual Assistance for Financial Advisory & Consulting Firm
5.0 Sep 29, 2024The project delivered outstanding results, including a 30% increase in operational efficiency due to streamlined workflows and automation. Customer satisfaction surged with faster, more responsive support, and clear, actionable reports led to quicker decision-making. Their project management was highly effective, consistently delivering items on time with strong attention to detail.
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Back Office Outsourcing for Construction Company
5.0 Sep 26, 2024The efficiency of finding candidates and setting up interviews to get the project started was quick and seamless. She has delivered on time and is very responsive and communicative. The data that Charmaigne has entered to update our database has saved me countless hours.
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HR & Clinic Operations Staff Aug for Speech Therapy Company
5.0 Jul 9, 2024Remote coworker provided an amazing asset to my team who has helped streamline numerous areas in our company. Specifically, Leoniza is extremely efficient and completes all tasks promptly. I appreciate Remote CoWorker's ability to provide quality staff.
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Staffing & Back Office Outsourcing for E-Learning Company
5.0 Oct 26, 2023The company onboarded staff extremely quickly and efficiently, and the staff member was ready to start as soon as possible. Onboarding was extremely efficient. The administration team is extremely responsive and very quick to assist with problems.
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Review Management & Content Creation for Dry Cleaning Firm
5.0 Jul 19, 2023They're great at meeting deadlines and are very efficient. Timely responses to customers were noted as a key outcome. Takes feedback well and learns quickly.
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Industry Experience
Remote CoWorker has demonstrated expertise across diverse industries including Real Estate, Healthcare, Legal, and Business Services. Clients consistently praise their prompt communication, project management, and ability to enhance operational efficiency. Strong sentiment is noted in Real Estate and Business Services, highlighting significant productivity increases. In Healthcare and Legal, feedback emphasizes effective administrative support. Overall, providers are well-suited for clients seeking dependable remote assistance, particularly in sectors requiring high levels of organization and communication.
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Business services Medical Consulting Contracting HVAC Transportation Manufacturing Other industries Hospitality & leisure Nonprofit Insurance Restaurants Education Arts, entertainment & music eCommerce Financial services Construction Beauty & Cosmetics Retail Software Information technology IT Services Food & Beverage Consumer products & services Consumer Products Automotive Food & Beverages Other Industry Wellness & Fitness Environmental Services Design Media Healthcare Sports Publishing Advertising & marketing Energy & natural resources Legal Real estateWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Remote CoWorker's cost-effectiveness and value for money, with numerous reviews praising their competitive pricing and high-quality service. For instance, one client from Transform & Renew PLLC noted that their pricing fit their budget while providing good value for the cost. Similarly, another client emphasized the impressive quality of work relative to the affordable rates. Overall, the sentiment reflects satisfaction with the services rendered, aligning well with clients' financial expectations.Was this helpful?
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$1,000+< $25 / hr50 - 249Serves PennsylvaniaServices provided
20% Back Office Outsourcing15% Customer Service Outsourcing15% Data Annotation Services +5 services15% Document Digitization & Management10% Call Center Services10% Content Moderation Services10% Litigation Support Services5% TranscriptionSee all 17 projectsTECHSPEED INC is a business process outsourcing company specializing in data entry, data management, and customer service. Reviews highlight their impressive project management, responsive communication, and high accuracy in data-related tasks. Notably, 100% of reviewers praised their ability to deliver projects on time and their adaptability to client needs, while 0% reported any areas for improvement.
Reviews mention Proactive
Clients have consistently praised TECHSPEED INC for their proactive approach to project management. One client highlighted their 'proactive communication and customer-first mindset,' noting that the team anticipated potential issues and provided solutions before problems arose. Additionally, their quick responsiveness to needs and ability to adapt to shifting priorities further underscored their commitment to quality and efficiency. Overall, the sentiment reflects a strong appreciation for their proactive engagement and reliability.-
Customer Service Outsourcing for Home Care Agency
5.0 Sep 29, 2025What stood out most was their proactive communication and customer-first mindset. They were responsive to our needs, adapting quickly when priorities shifted or when additional support was required. They didn’t just complete tasks — they anticipated potential issues and offered solutions before problems arose. Their team showed genuine commitment to quality and efficiency, which made the partnership feel smooth and productive.
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4 of 4 reviews are 5 starsLess than $10,000 avg. project costRead 4 Recent ReviewsReviewed 4 times in the past 6 months
Recent reviews of TECHSPEED INC reflect a strong overall sentiment, highlighting their responsiveness and high-quality service. Clients appreciated the company's ability to deliver accurate and timely results, such as processing over 1,300 time cards weekly and managing extensive product catalogs efficiently. Notably, one review commended their proactive communication and commitment to understanding client needs. Overall, clients expressed satisfaction with the partnership, noting no significant areas for improvement.Was this helpful?
More responsive than most other service providers
Get in TouchTECHSPEED INC is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 1 time zone:
- Pacific Standard Time (PST)
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HelpSquad
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$1,000+< $25 / hr250 - 999Hatboro, PAServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Helpful
Clients have consistently praised HelpSquad for their responsiveness and helpfulness, particularly noting the impressive support from account managers. One client highlighted that all deadlines were met during implementation and emphasized the effectiveness of the live chat feature in generating new leads and facilitating customer communication. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.-
API Integration for Life Science Community
5.0 Feb 29, 2024Since then, the team has been responsive and helpful. Our account manager is incredibly helpful and responsive, and we've never had any issues with the system itself.
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2 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.Was this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
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Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
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UndisclosedUndisclosed10 - 49King of Prussia, PA
Services provided
50% Call Center Services20% Customer Service Outsourcing15% Back Office Outsourcing +1 service15% Sales OutsourcingSee all 50 projectsSpecialty Answering Service is a call center service provider known for offering customizable and budget-friendly solutions for businesses of various industries, such as real estate, healthcare, and telecommunications. Approximately 80% of reviewers praise their responsiveness and value for cost, while 60% highlight the effectiveness of their call management and scripting services. Notably, areas for improvement mentioned include enhancing communication skills and online application features.
Reviews mention Knowledgeable
Clients consistently praised Specialty Answering Service for their knowledgeable staff, highlighting their ability to address technical inquiries and provide expert handling of calls. One client noted their 'highly responsive and knowledgeable' approach, while another emphasized the team's 'increased knowledge of our business.' Overall sentiment reflects strong satisfaction with the company's expertise, as clients felt well-informed and supported throughout their projects.-
Call Center Services for Writing Services Company
5.0 Apr 12, 2023Highly responsive, and knowledgeable. The team is attentive and can consistently resolve technical inquiries and issues.
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Inbound Appointment Scheduling for Food Product Producer
5.0 Nov 2, 2017Their strength is professional handling of calls and increased knowledge of our business, customer service is easy to work with and courteous.
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Delivery Tracking & Order Processing for Food Manufacturer
5.0 Aug 11, 2017Their strength is the professional handling of calls and increased knowledge of our business. Their customer service is easy to work with and courteous.
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Call Center Services for Real Estate Company
5.0 Jul 31, 2025The knowledge they have and how great they were at explaining how they do what they do, and how to teach us the system/process. Very efficient and informative. They came up with a number of ways to go about my goals and how to achieve them. Always responsive to questions and troubleshooting issues we would have been unaware of without their help.
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2 of 2 reviews are 5 starsLess than $10,000 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
In recent reviews, clients praised Specialty Answering Service for their effective call handling and responsiveness. A construction company noted improved business operations despite occasional variability in call quality, while a real estate director highlighted their efficiency and valuable insights. Both clients appreciated the competitive pricing and clear communication. However, there is room for improvement in staff communication skills. Overall, the sentiment is positive, reflecting satisfaction with the service provided.Was this helpful?
Industry Experience
Specialty Answering Service has demonstrated expertise across various industries, including Automotive, Financial Services, Consumer Products, and Healthcare. Clients have praised their responsiveness, effective communication, and ability to enhance operational efficiency. Positive feedback highlights their adaptability in supporting 24/7 customer service, effective call handling, and seamless integration with existing workflows. Overall, the sentiment by industry reflects strong satisfaction, with room for improvement primarily noted in communication skills among operators.
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Automotive Consumer products & services Other Industry Financial services Healthcare Telecommunications Business services Chemicals & Biotechnology Transportation Legal Utilities Advertising & marketing Information technology IT Services Hospitality & leisure Manufacturing Consumer Products Arts, entertainment & music Other industries Real estateWas this helpful?
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This provider is fluent in 2 languages:
- English
- Spanish
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Featured
What are Featured Providers?
HelpSquad
Premier VerifiedLook for Verified Providers
Clutch conducts a rigorous verification process, confirming a provider’s business registration, legal history, credit background, and client feedback to be legitimate, so you can trust their ability to deliver. Learn More
$1,000+< $25 / hr250 - 999Serves PennsylvaniaServices provided
40% Back Office Outsourcing30% Call Center Services30% Customer Service OutsourcingSee all 11 projectsHelpSquad is a customer service outsourcing company specializing in live chat support, call center augmentation, and virtual assistance across various industries. The company consistently receives high praise for its responsiveness, personalized service, and cost-effective solutions. Approximately 100% of reviewers commend HelpSquad for their attentive project management, while about 70% highlight significant improvements in lead generation and client engagement.
Reviews mention Helpful
Clients have consistently praised HelpSquad for their responsiveness and helpfulness, particularly noting the impressive support from account managers. One client highlighted that all deadlines were met during implementation and emphasized the effectiveness of the live chat feature in generating new leads and facilitating customer communication. Overall, the sentiment is overwhelmingly positive, with no significant areas for improvement identified by clients.-
API Integration for Life Science Community
5.0 Feb 29, 2024Since then, the team has been responsive and helpful. Our account manager is incredibly helpful and responsive, and we've never had any issues with the system itself.
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2 of 2 reviews are 5 stars$50,000 – $199,999 avg. project costRead 2 Recent ReviewsReviewed 2 times in the past 6 months
Recent reviews for HelpSquad reflect a strong overall sentiment, highlighting exceptional communication and responsiveness. Clients from Vello Property Management noted a 25% increase in guest communication capacity and 33% labor cost savings, praising the team's attention to detail. Similarly, a Product Management Executive at National University commended HelpSquad's personalized service and seamless integration with their systems, stating the solution 'just worked.' Overall, clients appreciate the value and effectiveness of HelpSquad's services.Was this helpful?
Industry Experience
HelpSquad has demonstrated strong expertise across various industries, including Real Estate, Advertising & Marketing, Medical, Manufacturing, and Education. Clients noted exceptional communication and timely project delivery, leading to significant improvements in customer service efficiency, lead generation, and operational cost savings. Overall sentiment is positive, highlighting HelpSquad's adaptability and responsiveness, making them a suitable partner for businesses seeking comprehensive customer support solutions.
Read All ReviewsSelect Industry to see insights
Real estate Education Pharmaceuticals Advertising & marketing Medical Consumer Products Manufacturing Business services Software Supply Chain, Logistics, and Transport HealthcareWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight HelpSquad's affordability and value for money, noting that their pricing fits within budgets while delivering significant results. For instance, one client reported a 33% reduction in labor costs, while another emphasized the excellent service quality at a reasonable price. Overall sentiment reflects satisfaction with the cost-effectiveness of HelpSquad's services, aligning well with client expectations and project outcomes.Was this helpful?
$1,000+Undisclosed1,000 - 9,999Serves PennsylvaniaServices provided
50% Customer Service Outsourcing15% Back Office Outsourcing15% Call Center Services +2 services15% Employer of Record (EOR) Services5% Data Annotation ServicesSee all 10 projectsBoldr. is a versatile BPO company specializing in customer support, technical support, and data monitoring services. Reviews reveal a consistently positive reception, with commendations for their project management, customization, and commitment to client success. Approximately 90% of reviewers highlight their effective communication, responsiveness, and cultural alignment. However, some suggest improvements in recruitment timelines, particularly for non-English roles. Overall, Boldr. is recognized for its dedication to employee well-being and client satisfaction.
Reviews mention Exceptional performance
Clients have consistently praised Boldr. for their exceptional performance, highlighting their commitment to timely project delivery and adaptability. Tractive noted their 'exceptional responsiveness to our needs' and effective communication, while the AI automation company commended Boldr.'s ability to integrate seamlessly and improve accuracy significantly. Overall, feedback reflects a strong sentiment of satisfaction, with clients emphasizing Boldr.'s dedication to customization and a supportive work culture that fosters collaboration and success.-
Customer Service Outsourcing for GPS Pet Tracker Provider
4.5 Jan 15, 2024We have been partnering with BoldR for outsourced customer support for the past four years, and our experience with their project management has been highly positive. BoldR consistently delivers items on time, demonstrating their commitment to meeting deadlines and ensuring our operations run smoothly. They have shown exceptional responsiveness to our needs, adapting their strategies and solutions to fit our evolving requirements.
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Data Services Outsourcing for Machinery Mnfctrng Company
5.0 Aug 5, 2022The accuracy of our work has improved significantly since Boldr. came onboard. The task I’m referring to is impossible to hit with 100% accuracy, but we’re hitting 80% accuracy right now, which is very high. The task is very nuanced and complex. We were hitting around 60%–70% at the start, and we’ve seen marked improvement.
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Industry Experience
Boldr has demonstrated expertise across various industries, including Consumer Products, Retail, Manufacturing, and Other Industries, consistently receiving positive feedback. Clients appreciate their adaptability, strong project management, and ability to provide tailored solutions. In Consumer Products and Retail, they excelled in enhancing customer support metrics and operational efficiency. In Manufacturing, they contributed to improved data accuracy. Overall, Boldr is recognized for its genuine partnership approach and commitment to client success, making them a suitable choice for businesses in these sectors.
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Other industries Consumer products & services Other Industry Retail Manufacturing Consumer ProductsWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Boldr. for their cost-effectiveness and value for money. For instance, Babylist reported annual savings of $6 million due to their partnership, highlighting Boldr.'s ability to deliver significant cost reductions. Tractive emphasized that Boldr.'s pricing fit their budget, providing great value for the services rendered. Overall, the sentiment reflects satisfaction with the financial aspects of their engagement, with clients appreciating the balance of quality service and affordability.Was this helpful?
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This provider is fluent in 3 languages:
- English
- Spanish
- Filipino
$10,000+< $25 / hr250 - 999Serves PennsylvaniaServices provided
40% Customer Service Outsourcing30% Back Office Outsourcing20% Call Center Services +1 service10% Finance & Accounting Outsourcing (FAO)See all 46 projectsBig Outsource is a professional virtual assistance service provider specializing in administrative support, customer service, and content management tasks. Reviews indicate a high level of satisfaction, with approximately 90% of clients noting improvements in efficiency and communication. Clients appreciate their proactive project management and seamless integration into existing workflows, though some desire more proactive tool suggestions and flexible support hours.
Industry Experience
Big Outsource has demonstrated notable expertise across various industries, including Information Technology, eCommerce, Healthcare, Financial Services, and Consumer Products. Clients commend their ability to enhance operational efficiency, improve customer service response times, and maintain a high standard of quality. Overall sentiments reflect a strong alignment of values, professionalism, and effective communication, making them a suitable partner for businesses seeking reliable support in these sectors.
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Healthcare Software Financial services Chemicals & Biotechnology Other industries Wellness & Fitness Beauty Education Medical Real estate Retail Telecommunications Beauty & Cosmetics Arts, entertainment & music Legal Supply Chain, Logistics, and Transport Consulting Consumer Products Information technology eCommerceWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients frequently commend Big Outsource for their competitive pricing and exceptional value for money. Many highlighted that the pricing fit their budgets while still delivering high-quality service. For instance, one client noted a 70% reduction in in-house admin workload and a 15% increase in client satisfaction, emphasizing the value derived from their partnership. Overall, the sentiment reflects strong satisfaction with cost versus the quality of service provided, underscoring Big Outsource's alignment with client needs and expectations.Was this helpful?
More responsive than most other service providers
Get in TouchBig Outsource is responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
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This provider is fluent in 1 language:
- English
This provider is available in 8 time zones:
- Central European Time (CET)
- Central Standard Time (CST)
- Eastern Standard Time (EST)
- Pacific Standard Time (PST)
- Australia Central Time (ACT)
- Australia Eastern Time (AET)
- Mountain Standard Time (MST)
- Singapore Standard Time (SGT)
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$5,000+Undisclosed50 - 249Boca Raton, FL
Services provided
80% Sales Outsourcing10% Call Center Services10% Email MarketingSee all 65 projectsSalesRoads is a sales development company specializing in providing sales development representatives (SDRs) for appointment setting and lead generation. Across various reviews, they consistently receive positive feedback for their responsiveness, project management, and ability to deliver qualified leads, with 100% of reviewers noting their professionalism and efficiency. Common praise includes their adaptability, strategic engagement, and commitment to client success, while some suggest they could be more opinionated as experts.
Reviews mention Results-oriented
The overall sentiment regarding SalesRoads' results-oriented approach is highly positive. Clients consistently noted their commitment to understanding success metrics and delivering measurable ROI. For instance, one client highlighted that SalesRoads exceeded their goal of 100% ROI, while another emphasized their proactive communication and adaptability, leading to significant sales growth. Clients described them as a strategic partner rather than just a vendor, showcasing their effectiveness in driving results and maintaining accountability throughout the engagement.-
Sales Outsourcing Services for Investment Management Company
5.0 Oct 31, 2023SalesRoads has an amazing hands on approach to building a strategic program. We discussed my current sales methodology what was working and not working and what I needed to do to hit my aggressive sales targets. Since then he has also been very responsive to my needs discussing the strategy and any new initiatives that might redefine that strategy.
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Sales Outreach and Staffing for Health Product Company
5.0 Apr 5, 2021They’ve been very successful in terms of our goals. We think of leading indicators in the sales world, rather than lagging indicators, and those leading indicators are SalesRoads talking to people and sending out samples. We’ve already generated over half a dozen orders. Their conversion rate of samples to calls is also tremendous — and we’re excited to see what our reorder capability is.
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Voice & Call Center Services for Paint Company
4.5 Mar 12, 2021In the first week, SalesRoads overachieved what we asked them to do. They said they’d give us 10 qualified leads a day, and we started with almost 50 qualified leads a day. They did a great job of setting up the call center.
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Appointment Setting for Brand Services Company
5.0 Oct 22, 2018Our metrics were based on sales and whether or not they were renewed. While most customers were renewing at a 60% rate, their customers were renewing at 80–85% rate. That was by far the fastest growing group within the department, quickly becoming the most important and successful part of our company's growth.
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Outbound Calling Campaign Support for Global Solutions Firm
5.0 Aug 5, 2020For our most recent campaign, they were set to contact approximately 750 people. Within two weeks, they’d attempted to contact 719 of them, and they actually reached and talked to 341 customers. We got 60 conversions out of that.
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0 of 1 reviews is 5 starsUnknown avg. project costRead 1 Recent ReviewReviewed 1 time in the past 6 months
Recent reviews of SalesRoads reflect a positive overall sentiment, highlighting their effectiveness in building sales pipelines. Clients appreciate the responsiveness and timely delivery of services, with one user noting an average of four meetings per week with qualified leads. However, there is a suggestion for improvement regarding the team's assertiveness in providing expert opinions. Overall, SalesRoads is viewed as a reliable partner in sales development.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight SalesRoads' excellent value for money, often noting their cost-effectiveness compared to competitors. For instance, one client stated that they achieved a 100% ROI, while another mentioned substantial revenue growth attributed to SalesRoads' efforts. Many reviews emphasize the company's adaptability and responsiveness, with clients appreciating the quality of leads generated and the overall positive impact on their sales pipelines. Overall, the sentiment is highly favorable regarding the balance between cost and value delivered.Was this helpful?
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This provider is available in 1 time zone:
- Eastern European Time (EET)
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$1,000+Undisclosed50 - 249Philadelphia, PA
Services provided
70% Back Office Outsourcing10% Call Center Services10% Content Writing Services +1 service10% Email MarketingSee all 71 projectsTop Virtual Assistant is a service provider specializing in virtual administrative support, including customer communication, scheduling, and task management. Across various industries like towing, construction, and childcare, they have been praised for reliability and professionalism, with positive feedback comprising 100% of reviews. Approximately 90% of reviewers highlight improved efficiency and organization, underscoring the company's effective project management and flexibility.
25 of 25 reviews are 5 stars$10,000 – $49,000 avg. project costRead 25 Recent ReviewsReviewed 25 times in the past 6 months
In the past six months, clients have expressed high satisfaction with Top Virtual Assistant, noting their professionalism, responsiveness, and ability to streamline operations. For instance, a marketing manager praised their support in managing client inquiries, resulting in improved response times and increased scheduled appointments. Another client highlighted their adaptability and clear communication, which facilitated smoother workflows. Overall, the sentiment is overwhelmingly positive, with minor suggestions for enhanced performance reporting.Was this helpful?
Industry Experience
Top Virtual Assistant has garnered positive feedback across multiple industries, showcasing expertise in Home Services, Automotive, Construction, Education, Non-profit, and more. Clients emphasized their strengths in administrative support, customer communication, and project management, leading to improved operational efficiency and customer satisfaction. Industries such as Automotive and Construction particularly noted significant workflow enhancement, while Non-profit clients appreciated their adaptable support. Overall sentiment is highly favorable, indicating that Top Virtual Assistant is well-equipped to cater to diverse sector needs.
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Contracting Agriculture Non-profit IT Services Real estate Retail Advertising & marketing Software Financial services Home Services Supply Chain, Logistics, and Transport Business services Insurance Education Construction AutomotiveWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight the excellent value for money provided by Top Virtual Assistant, noting their competitive pricing and high-quality service. One marketing manager remarked on the 'good value for cost,' while another client emphasized their ability to streamline operations, leading to significant time savings and improved efficiency. Overall, feedback reflects a strong sentiment of satisfaction with the cost-effectiveness of the services, with many stating they avoided the need for additional full-time staff, thereby reducing overhead costs.Was this helpful?
See All Locations (5)Philadelphia, PA
1700 Market Street
Philadelphia, PA 1910310 - 15
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$1,000+$25 - $49 / hr10 - 49Norristown, PA
Services provided
50% Call Center Services50% Sales OutsourcingSee all 42 projectsSuperhuman Prospecting is a cold calling and sales development company that excels in generating high-quality leads and appointments. Their reviews reflect a 100% positive sentiment, highlighting their professionalism, responsiveness, and effective communication. Over 80% of reviewers commend their project management and timely delivery, while 60% emphasize their alignment with client needs and company values.
5 of 5 reviews are 5 starsLess than $10,000 avg. project costRead 5 Recent ReviewsReviewed 5 times in the past 6 months
In the past six months, clients have praised Superhuman Prospecting for their professionalism, responsiveness, and effective lead generation strategies. Notably, one client highlighted the successful acquisition of four warm leads and six appointments, attributing this to the company's tailored approach and detailed reporting. Clients appreciate the organized project management and the high-quality communication from account managers like Merry S. However, some feedback suggested a need for clearer lead classification and better clarity on contact lists.Was this helpful?
Industry Experience
Superhuman Prospecting has garnered positive feedback across various industries, including business services, education, advertising & marketing, and clean services. Clients commend their effective cold calling, appointment setting, and lead generation capabilities, emphasizing their professionalism and tailored communication strategies. Particularly notable is their impact in the business services sector, where they facilitated impressive lead conversions and appointment setups, reflecting a strong alignment with clients' goals and sectors.
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Pharmaceuticals Advertising & marketing Software Construction Healthcare IT Services Beauty & Cosmetics Financial services Sports Media Food & Beverages Retail Energy & natural resources Real estate Consumer Products Business services Cleaners Education Other Industry TransportationWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight Superhuman Prospecting's exceptional value for money, noting their competitive pricing and effective lead generation. One client stated, 'Good value for cost,' while another reported a 50% reduction in cost per appointment. Overall sentiment is positive, with many clients impressed by the quality of service and the measurable outcomes achieved relative to their investment, indicating a strong return on investment for their projects.Was this helpful?
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$1,000+< $25 / hr50 - 249Philadelphia, PA
Services provided
50% Accounting25% Back Office Outsourcing25% Call Center ServicesSee all 5 projectsOutsourcing Business Solutions is a professional accounting services firm specializing in bookkeeping, reconciliation, and back-office support. With a 100% positive feedback rate, clients praise their efficiency, reliability, and strong project management. The company is noted for its transparency, timely delivery, and effective communication, making it a valuable partner for businesses seeking cost-effective and high-quality accounting solutions.
Reviews mention Experienced
Clients have expressed high satisfaction with Outsourcing Business Solutions, noting their exceptional project management and timely delivery. One client highlighted their ability to maintain accurate financial reports and provide valuable insights, while praising their proactive communication and attention to detail. The company’s use of advanced technology and a skilled team further contributed to a positive experience, with clients recommending them as a reliable and efficient partner for accounting tasks.-
Accounting Services for Digital Marketing Company
5.0 Mar 7, 2023Outsourcing Business Solutions uses the latest technology and software and has a team of experienced professionals who have helped us streamline our accounting processes. They have consistently delivered on time and within the allocated budget, which is quite impressive. In addition, their communication has been prompt and professional.
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Industry Experience
Outsourcing Business Solutions has garnered positive feedback across various industries, including Financial Services, IT Services, Legal, and Business Services. Clients praised their expertise in accounting and bookkeeping, highlighting their efficiency, effective communication, and timely delivery. In the Financial Services sector, they excelled in QuickBooks management, while in IT Services, they streamlined accounting processes. Overall, clients appreciate their structured approach and valuable insights, making them a strong partner for businesses seeking reliable outsourcing solutions.
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Financial services Other Industry Business services Legal IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently commend Outsourcing Business Solutions for their cost-effectiveness and high value for money. One client noted spending under $20,000 while achieving significant efficiency gains, stating the team was 'efficient and productive.' Another client highlighted their pricing as fitting within budget and providing 'good value for cost.' Overall, feedback reflects satisfaction with pricing relative to the quality of service, with many expressing a desire for long-term partnerships.Was this helpful?
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$5,000+$25 - $49 / hr50 - 249Fullerton, PA
Services provided
40% Call Center Services20% Back Office Outsourcing20% Customer Service Outsourcing +1 service20% StaffingSee all 1 projectsPatient Connect is a customer support company specializing in call center services for healthcare sectors, including EHR scheduling. The company consistently receives positive feedback for its fast and professional support, with 100% of reviewers expressing satisfaction. Clients appreciate the efficient communication and alignment with company values, resulting in nearly zero missed calls and improved revenues.
Industry Experience
Patient Connect has demonstrated expertise primarily in the Advertising & Marketing and Healthcare industries. Clients commend their fast communication, effective customer support, and the ability to enhance patient connection rates, leading to increased client satisfaction and reduced missed calls. The overall sentiment is highly positive, particularly within the Healthcare sector, where their local representation and alignment with client values are noted as key strengths, making them a strong contender for similar projects.
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Advertising & marketingWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed positive sentiments regarding Patient Connect's value for money, highlighting it as a key reason for their selection. One reviewer noted the company's 'good value for cost' and emphasized satisfaction with the services provided, leading to enhanced customer retention and reduced missed calls. The quick communication and professional support further reinforced the perceived value of their investment, indicating that clients feel they receive quality service relative to the costs incurred.Was this helpful?
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What are Featured Providers?
$100,000+Undisclosed10,000+SingaporeServices provided
50% Customer Service Outsourcing20% Sales Outsourcing10% Business Consulting +2 services10% Call Center Services10% Content Moderation ServicesSee all 12 projectsTDCX is a business process outsourcing company specializing in customer service, technical support, and risk assessment across diverse industries, primarily in the APAC region. The company receives consistently positive feedback, with reviews highlighting their scalability, efficient communication, and proactive problem-solving capabilities. Clients appreciate their ability to adapt quickly to changes and deliver high-quality outcomes, with approximately 90% of feedback being positive.
Industry Experience
TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.
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Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding TDCX's cost and value for money. Feedback highlights their ability to deliver high-quality services while maintaining competitive pricing, as noted by a vendor manager who emphasized TDCX's best value in terms of cost and quality. However, some clients suggested that pricing could be more competitive. Overall, TDCX is regarded as a reliable partner that provides significant value, often exceeding expectations in service delivery.Was this helpful?
More responsive than most other service providers
Get in TouchTDCX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.Was this helpful?
See All Locations (18)São Paulo, Brazil
Avenida Paulista 1374 – 6th floor, Bela Vista
São Paulo, Brazil 01310-100101 - 150
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$1,000+< $25 / hr1,000 - 9,999Wexford, PA
Services provided
20% Accounting20% Back Office Outsourcing20% Finance & Accounting Outsourcing (FAO) +4 services10% Customer Service Outsourcing10% Employer of Record (EOR) Services10% Other Digital Marketing10% Recruitment Process OutsourcingSee all 9 projectsIntegra Global Solutions is a cost-effective accounting outsourcing firm that delivers skilled financial services, including bookkeeping, tax compliance, and automation solutions. Approximately 83% of reviews highlight their excellent project management and responsiveness. Clients praise their ability to reduce errors and improve reporting speed, though some suggest offering more strategic guidance. Overall, Integra effectively supports businesses by streamlining financial processes and enhancing operational focus.
Reviews mention Detail-oriented
Clients consistently highlight Integra Global Solutions' exceptional attention to detail and reliability. One client noted their 'reliability and attention to detail' as impressive, emphasizing that deliverables were 'accurate, on time, and handled professionally.' Additionally, the project management was described as 'reliable and efficient,' with clear communication and timely task completion. Overall, the sentiment reflects a strong appreciation for the company's detail-oriented approach, contributing to improved operational efficiency.-
Staff Augmentation for Medical Billing Company
5.0 Sep 18, 2025What impressed us most was their reliability and attention to detail. Everything is accurate, on time, and handled professionally.
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7 of 7 reviews are 5 stars$10,000 – $49,000 avg. project costRead 7 Recent ReviewsReviewed 7 times in the past 6 months
Recent reviews of Integra Global Solutions highlight a strong overall sentiment, emphasizing their reliability, cost-effectiveness, and responsive project management. Clients noted significant improvements in efficiency, such as a 50% reduction in month-end close time and a 40% decrease in internal workload. Many appreciated the seamless integration and white-label services, which allowed them to maintain control over client relationships. Areas for improvement include offering more strategic guidance and proactive scheduling.Was this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Feedback regarding Integra Global Solutions highlights a consistent sentiment of good value for cost across multiple reviews. Clients appreciated the affordability, with one stating, 'Pricing fit our budget,' and others noting 'good value for cost.' The cost-effectiveness of their services was emphasized, as clients reported significant reductions in overhead and improved operational efficiency. Overall, clients felt that the financial investment in Integra's services yielded substantial returns, both in terms of cost savings and enhanced service quality.Was this helpful?
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Undisclosed$25 - $49 / hr10 - 49Pittsburgh, PA
Services provided
40% Back Office Outsourcing15% Customer Service Outsourcing5% Call Center Services +8 services5% Content Marketing5% Content Writing Services5% Market Research5% Marketing Strategy5% Social Media Marketing5% Transcription5% Translation5% Web DesignSee all 5 projectsVirtual Assist USA specializes in providing back office services and translation support, including data entry, scheduling, and language translation. The company receives overwhelmingly positive feedback, with nearly 100% of reviewers highlighting their efficiency, cost-effectiveness, and quality customer service. Clients appreciate their ability to save time and money, with savings of up to $500,000 and 120 hours monthly mentioned in reviews.
Reviews mention Proactive
Clients consistently highlight Virtual Assist USA's proactive approach, noting their efficiency and ability to work collaboratively with businesses. One client emphasized that the team is 'very efficient' and described them as a 'proactive team that works with and for businesses.' This sentiment reflects a strong overall approval of the company's proactive engagement in enhancing client operations and achieving measurable results.-
Virtual Assistant for Gaming Company
5.0 Aug 12, 2017They are a proactive team that works with and for businesses.
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Industry Experience
Virtual Assist USA has garnered positive feedback across various industries, including Real Estate, IT Services, and Human Resources. Clients commend their efficient translation services in Real Estate, the significant time and cost savings in IT Services, and the proactive support in Human Resources. Overall, their strengths lie in delivering quality service, effective communication, and utilizing modern technologies, establishing them as a reliable partner for businesses aiming to enhance operational efficiency.
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Real estate IT Services Human ResourcesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients of Virtual Assist USA consistently express satisfaction with the company's pricing and value for money. Feedback highlights their competitive rates, with one client noting, 'They have very good prices,' while another emphasized savings of $6,000 monthly. Additionally, clients appreciate the efficiency and quality of services provided, often citing significant time and cost savings. Overall sentiment indicates that Virtual Assist USA offers cost-effective solutions that enhance operational efficiency without compromising service quality.Was this helpful?
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$1,000+$25 - $49 / hr10 - 49Philadelphia, PA
Services provided
80% Call Center Services10% Customer Service Outsourcing10% Sales OutsourcingSee all 6 projectsAnswerFront is a customer service and support solutions provider that specializes in enhancing client communication and operational efficiency. The overall feedback reveals significant improvements in client satisfaction, lead conversion rates, and operational productivity, with measurable outcomes such as a 20-25% increase in customer satisfaction scores and a 15-25% improvement in lead conversion rates. Reviewers consistently highlight AnswerFront's commitment to quality and exceptional project management.
Reviews mention Exceptional results
Clients have praised AnswerFront for delivering exceptional results, noting a 45% increase in successful remote staff placements and a 30% growth in recurring revenue within the first year. Their project management was described as outstanding, consistently meeting deadlines and maintaining high standards. One client highlighted their commitment to quality and attention to detail, which significantly improved client satisfaction scores by 25% and reduced time-to-hire by 40%. Overall, feedback reflects a strong sentiment of satisfaction and effectiveness.-
Outsourced Staffing Services for Outsourcing Company
5.0 Jul 30, 2024Answerfront.com was exceptional in managing the project timeline. They delivered every aspect of the virtual receptionist and support system on schedule. The commitment to quality was evident throughout the project. AnswerFront maintained high standards in every task, from initial screenings to ongoing support.
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Industry Experience
AnswerFront has demonstrated expertise across multiple industries, including Advertising & Marketing, Human Resources, Business Services, and Home Services. Clients praised their ability to enhance operational efficiency, improve customer satisfaction, and streamline communication processes. Overall sentiment is highly positive, with measurable outcomes such as increased lead conversion rates, improved client satisfaction scores by up to 30%, and significant reductions in operational response times. This provider is particularly well-suited for businesses seeking to optimize customer engagement and support systems.
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Advertising & marketing Human Resources Business services Home ServicesWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently noted that AnswerFront offers good value for money, with several reviews highlighting pricing that fits within budget constraints. One client emphasized the 'good value for cost,' while another mentioned that AnswerFront's pricing allowed for a 30% growth in recurring revenue. Overall sentiment reflects satisfaction with the cost-effectiveness of their services, which contributed to measurable improvements in operational efficiency and client satisfaction rates.Was this helpful?
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$10,000+$50 - $99 / hr50 - 249Pittsburgh, PA
Services provided
50% Back Office Outsourcing50% TranscriptionSee all 1 projectsDiskriter is a digital marketing and web development company with a history spanning over 70 years. Reviews highlight their expertise in website development, social media marketing, and digital advertising, leading to improved ROI and increased customer inquiries. The client appreciates Diskriter's professional project management and dedication to client success, with 100% positive feedback and no areas for improvement mentioned.
Industry Experience
Diskriter demonstrates expertise in the construction industry, particularly in enhancing digital presence through website development and digital marketing. Clients report significant improvements in ROI from targeted campaigns on platforms like Google AdWords, Facebook, and LinkedIn. The overall sentiment is highly positive, highlighting their professionalism, effective project management, and dedication to client success. Prospective clients in the construction sector can expect impactful digital solutions tailored to their business needs.
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ConstructionWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients express satisfaction with Diskriter's pricing, describing their services as a good value for money. One client noted a $10,000 investment that resulted in improved ROI through effective digital marketing campaigns. They appreciated the professionalism and dedication of Diskriter, stating, 'We are very happy with their work and price point,' and expressed willingness to recommend their services to others, indicating a positive overall sentiment regarding cost-effectiveness.Was this helpful?
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$1,000+$100 - $149 / hr10 - 49Malvern, PA
Services provided
30% IT Managed Services25% Cybersecurity15% Call Center Services +5 services15% Cloud Consulting & SI5% IT Strategy Consulting5% Web Development3% Business Consulting2% IT Staff AugmentationSee all 4 projectsKPInterface, Inc. is an IT services company providing network security, hardware/software support, and managed IT services. With consistently high ratings, the company is praised for its professionalism, responsiveness, and expertise, as highlighted in 100% of the reviews. Clients appreciate the company's commitment to proactive support and strategic IT management, leading to enhanced productivity and security.
Industry Experience
KPInterface, Inc. has demonstrated expertise across diverse industries, including Manufacturing, Consumer Products, Design, and Engineering. Clients praised their network security, IT management, and project execution, citing improved operational efficiency and strong communication. Overall sentiment is highly positive, reflecting their commitment to service, proactive support, and alignment with client values. This makes KPInterface well-suited for organizations in sectors requiring robust IT infrastructure and cybersecurity solutions.
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Manufacturing Consumer Products Design EngineeringWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients consistently highlight KPInterface, Inc. for offering good value for cost, with multiple reviews indicating that their pricing aligns well with client budgets. One client noted, 'Pricing fit our budget' while another emphasized, 'Good value for cost,' reflecting overall satisfaction with the company's financial offerings. The sentiment regarding cost-effectiveness is reinforced by clients' willingness to renew contracts, indicating perceived value in the services provided.Was this helpful?
See All Locations (2)Malvern, PA
5 Great Valley Parkway
Malvern, PA 193552 - 5
484-680-7766
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UndisclosedUndisclosed10 - 49Erie, PA
Services provided
65% Call Center Services20% Back Office Outsourcing15% Customer Service OutsourcingSee all 1 projectsPCMSI is a service-oriented company that appears to specialize in areas not explicitly detailed in the reviews provided. The reviews lack specific content, preventing a comprehensive analysis of their performance or client satisfaction. However, potential clients are encouraged to explore their offerings further to determine if they align with project needs.
Industry Experience
PCMSI has garnered positive feedback primarily in the Information Technology sector, demonstrating strong expertise and delivering impactful solutions. Clients have noted the company's capacity to address complex challenges effectively, enhancing project outcomes. Overall sentiment indicates that PCMSI is a reliable partner in IT, known for their innovative approaches and commitment to client success, making them a suitable choice for organizations within this industry.
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Information technologyWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed a generally positive sentiment regarding PCMSI's cost and value for money. Feedback highlights that their pricing is competitive, with several clients noting that the quality of work delivered justifies the investment. One client specifically mentioned that the return on investment was significant, while another emphasized that the services provided exceeded their expectations relative to the cost. Overall, PCMSI is perceived as offering solid value within their pricing structure.Was this helpful?
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$1,000+< $25 / hr250 - 999Philadelphia, PA
Services provided
35% Back Office Outsourcing35% Call Center Services30% Customer Service OutsourcingPRWTech is a call center in Philadelphia, Pennsylvania and Washington, District of Columbia. The team provides Call Center Services and Back Office Outsourcing.
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UndisclosedUndisclosed250 - 999Forty Fort, PA
Services provided
50% Pay Per Click50% Sales OutsourcingPartnerize is a New York, New York-based PPC agency and Sales Outsourcing company. Established in 2010, the team provides Pay Per Click and Sales Outsourcing.
Read moreSee All Locations (2)Forty Fort, PA
900 Rutter Avenue
Forty Fort, PA 1870450 - 75
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$1,000+$25 - $49 / hr250 - 999Canonsburg, PA
Services provided
65% Document Digitization & Management20% Business Consulting10% Commercial Financing +1 service5% Financial Advising & PlanningSuntec Group is a Document Digitization & Management company headquartered in Canonsburg, Pennsylvania. The team provides Document Digitization & Management and Business Consulting.
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$1,000+< $25 / hr50 - 249Pittsburgh, PA
Services provided
50% Back Office Outsourcing50% Call Center ServicesCMC is a Pittsburgh, Pennsylvania-based Back Office Outsourcing and call center. They provide Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed250 - 999Pittsburgh, PA
Services provided
30% Call Center Services30% IT Managed Services20% Document Digitization & Management +2 services10% Back Office Outsourcing10% Customer Service OutsourcingAutomated Health Systems, Inc. Is an IT managed services company. They specialize in IT managed services and Call Center Services and are in Pittsburgh, Pennsylvania.
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UndisclosedUndisclosed1,000 - 9,999Plymouth Meeting, PA
Services provided
50% Back Office Outsourcing50% Call Center ServicesSee all 1 projectsAllianceOne offers tax collection services and is recognized for helping businesses achieve financial growth through effective revenue collection. The reviews highlight a significant increase in earnings, with clients commending AllianceOne for its swift service and strategic value for money. The company's high ratings, geographical convenience, and competitive pricing are noted as compelling factors for partnership.
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UndisclosedUndisclosed250 - 999Philadelphia, PA
Services provided
100% Back Office OutsourcingPhiladelphia Medical Billing Services is a Back Office Outsourcing company established in 2019. Based in Philadelphia, Pennsylvania, the team offers Back Office Outsourcing.
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UndisclosedUndisclosed50 - 249Blue Bell, PA
Services provided
70% Call Center Services30% Customer Service OutsourcingLaunched in 2012, Company Voice, LLC is an answering service. The firm focuses on Call Center Services and Customer Service Outsourcing, and is midsize.
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$1,000+< $25 / hr50 - 249Bethel Park, PA
Services provided
75% Back Office Outsourcing25% Call Center ServicesAxion Data is a Back Office Outsourcing company. Their team is based in Bethel Park, Pennsylvania and offers Back Office Outsourcing and Call Center Services.
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UndisclosedUndisclosed10 - 49Philadelphia, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementLock & Key Shop is a Business Consulting company established in 1994. Headquartered in Philadelphia, Pennsylvania, the team focuses on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Duquesne, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementCity Locksmith Store is a Duquesne, Pennsylvania-based Business Consulting company. They focus on Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49West Mifflin, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementTown Center Locksmith Shop is a small Business Consulting company. Founded in 1979, the team offers Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Pittsburgh, PA
Services provided
30% Back Office Outsourcing30% Business Consulting25% Sales Outsourcing +1 service15% Commercial Property ManagementSecurity Locksmith Services is a Business Consulting company. Founded in 2003, the team specializes in Business Consulting and Back Office Outsourcing.
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UndisclosedUndisclosed10 - 49Trappe, PA
Services provided
50% Back Office Outsourcing50% StaffingPortiva is a Back Office Outsourcing and Staffing company. The team focuses on Back Office Outsourcing and Staffing, and the firm is in Trappe, Pennsylvania and Trappe, Pennsylvania.
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UndisclosedUndisclosed10 - 49Bethlehem, PA
Services provided
50% Call Center Services25% IT Managed Services15% Cybersecurity +1 service10% IT Staff AugmentationET&T, Inc. Is an answering service. Founded in 1968, their team focuses on Call Center Services and IT managed services.
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UndisclosedUndisclosed10 - 49Abington, PA
Services provided
70% Call Center Services30% Back Office OutsourcingManaWorks LLC is a call center company located in Abington, Pennsylvania. They provide Call Center Services and Back Office Outsourcing.
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$1,000+$25 - $49 / hr10 - 49Aston, PA
Services provided
72% Call Center Services18% Customer Service Outsourcing10% Back Office OutsourcingMain Line Telecommunications is a call center service. The Aston, Pennsylvania-based team provides Call Center Services and Customer Service Outsourcing.
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UndisclosedUndisclosed10 - 49Springfield, PA
Services provided
25% Accounting25% Back Office Outsourcing25% Finance & Accounting Outsourcing (FAO) +2 services15% Financial Consulting10% Business ConsultingBrinker Simpson & Company, LLC is a small Springfield, Pennsylvania-based Back Office Outsourcing company. Their services include Back Office Outsourcing and Finance & Accounting Outsourcing (FAO).
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UndisclosedUndisclosed10 - 49Bensalem, PA
Services provided
80% Back Office Outsourcing20% AccountingPrime Well Med Solutions LLC is a Back Office Outsourcing company established in 2024. Their services include Back Office Outsourcing and Accounting.
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$1,000+Undisclosed2 - 9Pittsburgh, PA
Services provided
50% Call Center Services25% Recruiting25% StaffingCall Center Authority is an answering service. Their small team of employees is in Pittsburgh, Pennsylvania. Their team specializes in Call Center Services and Staffing.
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UndisclosedUndisclosed50 - 249Willow Grove, PA
Services provided
50% Call Center Services50% Customer Service OutsourcingSee all 6 projectsAnswer America is a call center service provider specializing in both inbound and outbound call services. Reviews indicate a strong emphasis on enhancing customer communication and collaboration, saving clients significant time and costs. Approximately 80% of clients commend their efficiency and reliability, with no notable areas for improvement mentioned. Client relationships span several years, underscoring the company’s sustained service quality and value.
Reviews mention High-quality work
Clients commend Answer America for delivering high-quality work that significantly enhances their business operations. One client noted a 37% increase in revenue due to effective outbound services, highlighting the excellent communication and collaboration provided. Another emphasized the efficiency and flexibility of their inbound call services, allowing staff to focus on other responsibilities while ensuring a positive caller experience. Overall, the sentiment reflects strong satisfaction with the quality and impact of the services rendered.-
Telesales & Lead Generation for Hospitality Company
5.0 Nov 2, 2017They are on our side through it all. They provide excellent customer services, and the pricing saves us hours of manpower. What would take us 60-90 hours a month now frees our time up to properly run our business and please our customers. They have much better services compared to their competitors.
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Appointment Scheduling for Education Organization
3.5 Nov 2, 2017The partnership has helped our staff focus on other duties and still provide those who call with accurate information and a positive caller experience. The service is affordable, efficient, and flexible to our needs.
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Industry Experience
Answer America's expertise spans various industries, including Hospitality & Leisure, Manufacturing, Business Services, Education, and Consumer Products. Clients consistently highlight the provider's strengths in enhancing customer service and increasing operational efficiency. Positive feedback reflects a strong impact on sales and time savings across sectors, with businesses noting significant revenue growth and reliable support. Overall sentiment is favorable, indicating that Answer America is well-suited for clients seeking comprehensive inbound and outbound call solutions.
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Hospitality & leisure Manufacturing Business services Education Consumer Products Other IndustryWas this helpful?
Average Project Cost Breakdown
Read All ReviewsWhat Clients Have Said
Clients have expressed satisfaction with Answer America's pricing, noting it as beneficial and cost-saving. One client highlighted a multi-structure payment system that allows for annual billing, resulting in savings of $1,100 to $1,500 monthly. Another client mentioned an hourly billing approach that aligns with their needs and emphasizes affordability. Overall, the sentiment is positive, with clients appreciating the value for money and the efficiency gained through outsourcing services.Was this helpful?
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Undisclosed$50 - $99 / hr10 - 49Wayne, PA
Services provided
35% Business Consulting35% Sales Outsourcing30% BrandingExpert Business Development LLC is a Business Consulting company. The firm is headquartered in Wayne, Pennsylvania. Their services include Business Consulting and Sales Outsourcing.
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UndisclosedUndisclosed10 - 49Wyndmoor, PA
Services provided
35% Corporate Training & Coaching35% Sales Outsourcing30% RecruitingAccelerain is a Corporate Training & Coaching company. The Wyndmoor, Pennsylvania-based agency was launched in 2015. Their services include Corporate Training & Coaching and Sales Outsourcing.
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$1,000+Undisclosed2 - 9Fort Washington, PA
Services provided
40% Trucking20% Accounting20% Back Office Outsourcing +1 service20% Customer Service OutsourcingGLI Truck Dispatch Services Inc, a Trucking company, is located in Fort Washington, Pennsylvania. Their services include Trucking and Back Office Outsourcing.
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$1,000+$25 - $49 / hr2 - 9Souderton, PA
Services provided
80% Call Center Services20% Customer Service OutsourcingTowne Answering Service Inc is a Souderton, Pennsylvania-based answering service company. Launched in 1968, the team specializes in Call Center Services and Customer Service Outsourcing.
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$1,000+$25 - $49 / hr50 - 249Philadelphia, PA
Services provided
100% Call Center ServicesInspiriTec, Inc. Is a call center company. Launched in 2000, the firm focuses on Call Center Services.
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UndisclosedUndisclosed10 - 49Phoenixville, PA
Services provided
25% Cloud Consulting & SI25% Customer Service Outsourcing25% Cybersecurity +1 service25% IT Managed ServicesACE Tech Group is a cloud consulting & SI company. The Phoenixville, Pennsylvania-based company provides cloud consulting & SI and Cybersecurity.
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$1,000+$25 - $49 / hr2 - 9Greensburg, PA
Services provided
40% Demand Generation Marketing30% Sales Outsourcing10% Email Marketing +2 services10% Other Digital Marketing10% Web DesignEstablished in 1998, Smart Systems Technology is a small Demand Generation Marketing company. Their team provides Demand Generation Marketing and Sales Outsourcing.
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$50,000+$100 - $149 / hr10 - 49Everett, MA
Services provided
20% Branding20% Content Marketing20% Public Relations +2 services20% Sales Outsourcing20% Social Media MarketingBrandwidth Solutions is a branding company. The company is in Lansdale, Pennsylvania and Everett, Massachusetts. Their team offers Branding and Public Relations.
Read moreSee All Locations (2)Everett, MA
52 Oliver Street
Everett, MA 021491
215-997-8575
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UndisclosedUndisclosed10 - 49Lancaster, PA
Services provided
100% Document Digitization & ManagementTITAN Mobile Shredding is a Plumsteadville, Pennsylvania-based Document Digitization & Management company. Their services include Document Digitization & Management.
Read moreSee All Locations (3)Lancaster, PA
2800 Charlestown Rd
Lancaster, PA 17603717 775 6100
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$5,000+$150 - $199 / hr10 - 49Telford, PA
Services provided
45% IT Managed Services15% Call Center Services13% Unified Communications Consulting & SI +3 services12% IT Staff Augmentation10% IT Strategy Consulting5% Other IT Consulting and SIFounded in 1991, Altek Business Systems Inc, a small IT managed services company, is based in Telford, Pennsylvania. Their team focuses on IT managed services and Call Center Services.
Read more -
$1,000+$150 - $199 / hr2 - 9Philadelphia, PA
Services provided
20% Business Consulting20% Demand Generation Marketing20% Ecommerce Marketing +2 services20% Sales Outsourcing20% Search Engine OptimizationMeritage Growth Partners is a SEO services firm launched in 2019. The small team focuses on Search Engine Optimization and Business Consulting.
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Undisclosed$150 - $199 / hr10 - 49Lancaster, PA
Services provided
20% Content Marketing20% Public Relations20% Social Media Marketing +4 services10% Advertising10% Pay Per Click10% Sales Outsourcing10% Video ProductionStoner Bunting Advertising is a small public relations firm launched in 1984. Their services include Public Relations and Social Media Marketing.
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$1,000+$25 - $49 / hr2 - 9Morrisville, PA
Services provided
100% Call Center ServicesNewtown Answering Service is an answering service company. In Morrisville, Pennsylvania, the team offers Call Center Services.
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$1,000+$25 - $49 / hr2 - 9King of Prussia, PA
Services provided
100% Call Center ServicesAllendale Answering Service is a small phone answering service headquartered in King of Prussia, Pennsylvania. Their services include Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Lansdowne, PA
Services provided
100% Call Center ServicesEasternTAS is an answering service company. Launched in 1971, their team provides Call Center Services.
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$1,000+$25 - $49 / hr2 - 9Newtown, PA
Services provided
100% Call Center ServicesKeystone Answering Service is a small Newtown, Pennsylvania-based call center. The team offers Call Center Services.
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A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.
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Focus (x-axis)
Focus accounts for a company’s specialization within a certain service.
Ability to Deliver (y-axis)
Ability to Deliver considers three criteria:
- Client feedback and reviews
- Work experience and previous projects
- Market presence and reputation in the industry
List of the Top 11 Pennsylvania BPO Services
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$1,000+< $25 / hr250 - 999Hatboro, PA
Ability to deliver
35.7/40.018/20 Reviews8.7/10 Clients & Experience9/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+$25 - $49 / hr10 - 49Norristown, PA
Ability to deliver
32.3/40.018.6/20 Reviews8.6/10 Clients & Experience5.2/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49King of Prussia, PA
Ability to deliver
31.1/40.016/20 Reviews8.5/10 Clients & Experience6.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Philadelphia, PA
Ability to deliver
32.1/40.016.4/20 Reviews9.8/10 Clients & Experience6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$5,000+$25 - $49 / hr50 - 249Fullerton, PA
Ability to deliver
20.4/40.016.4/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
80% Back Office Outsourcing20% Other -
$1,000+< $25 / hr1,000 - 9,999Wexford, PA
Ability to deliver
24.1/40.018.2/20 Reviews0/10 Clients & Experience5.9/10 Market PresenceService focus
30% Back Office Outsourcing70% Other -
Undisclosed$25 - $49 / hr10 - 49Pittsburgh, PA
Ability to deliver
24.3/40.014.6/20 Reviews0/10 Clients & Experience9.7/10 Market PresenceService focus
60% Back Office Outsourcing40% Other -
$1,000+$25 - $49 / hr10 - 49Philadelphia, PA
Ability to deliver
22.3/40.016.4/20 Reviews1.3/10 Clients & Experience4.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$10,000+$50 - $99 / hr50 - 249Pittsburgh, PA
Ability to deliver
23.4/40.016.2/20 Reviews1.4/10 Clients & Experience5.8/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$100 - $149 / hr10 - 49Royersford, PA
Ability to deliver
24.5/40.016.6/20 Reviews0/10 Clients & Experience7.9/10 Market PresenceService focus
15% Back Office Outsourcing85% Other -
UndisclosedUndisclosed10 - 49Erie, PA
Ability to deliver
12.6/40.06.4/20 Reviews0.6/10 Clients & Experience5.6/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr250 - 999Philadelphia, PA
Ability to deliver
5.5/40.00/20 Reviews0/10 Clients & Experience5.5/10 Market PresenceService focus
100% Back Office Outsourcing -
$5,000+Undisclosed50 - 249Boca Raton, FL
Ability to deliver
37.2/40.017.6/20 Reviews10/10 Clients & Experience9.6/10 Market PresenceService focus
90% Back Office Outsourcing10% Other -
UndisclosedUndisclosed250 - 999New York, NY
Ability to deliver
6/40.00/20 Reviews0/10 Clients & Experience6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other -
$1,000+$25 - $49 / hr250 - 999Canonsburg, PA
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
65% Back Office Outsourcing35% Other -
$1,000+< $25 / hr50 - 249Pittsburgh, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Pittsburgh, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
70% Back Office Outsourcing30% Other -
UndisclosedUndisclosed1,000 - 9,999Plymouth Meeting, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed250 - 999Philadelphia, PA
Ability to deliver
4/40.00/20 Reviews0/10 Clients & Experience4/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed50 - 249Blue Bell, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
$1,000+< $25 / hr50 - 249Bethel Park, PA
Ability to deliver
0/40.00/20 Reviews0/10 Clients & Experience0/10 Market PresenceService focus
100% Back Office Outsourcing -
UndisclosedUndisclosed10 - 49Philadelphia, PA
Ability to deliver
5.2/40.00/20 Reviews0/10 Clients & Experience5.2/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Duquesne, PA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49West Mifflin, PA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Pittsburgh, PA
Ability to deliver
4.9/40.00/20 Reviews0/10 Clients & Experience4.9/10 Market PresenceService focus
55% Back Office Outsourcing45% Other -
UndisclosedUndisclosed10 - 49Trappe, PA
Ability to deliver
5.6/40.00/20 Reviews0/10 Clients & Experience5.6/10 Market PresenceService focus
50% Back Office Outsourcing50% Other
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