Remote CoWorker

BACKGROUND

Please describe your company and position.

 I am the President of an arts, entertainment & music company 

Describe what your company does in a single sentence.

Public art and consulting

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• Business development
• Proposal Writing
• Market Research

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Remote CoWorker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Position Overview: We're seeking a highly organized, detail-oriented Research and Proposal Coordinator to support our business development efforts. This is a part-time, fully remote position (15-20 hours/week) focused on opportunity research and proposal assembly. Potential for increased hours and expanded responsibilities as the practice grows. Primary Responsibilities: Opportunity Research & Tracking (40-50% of time): Daily monitoring of public art RFQ platforms (Call for Entry, PublicArtist.org, CodaWorx, Submittable, etc.) Research government RFPs for creative placemaking and consulting services (OpenGov, InstantMarkets, SAM.gov, state/municipal portals) Research private sector real estate development projects in target markets (MA, NH, RI, CT, NY, NJ, MD, VA, DC, CA) Log opportunities in CRM with key details (deadline, budget, location, requirements) Provide initial qualification assessment based on established criteria Proposal Assembly & Coordination (40-50% of time): Pull relevant content from template library (project descriptions, bios, past performance) Edit and prepare first draft of proposal content based on templates and past projects Format proposals according to RFQ/RFP specifications Ensure compliance with submission requirements (page limits, file formats, certifications) Coordinate document collection (portfolio samples, art image lists, insurance certificates, references, work samples) Prepare submission packages for final review Administrative Support (10% of time): Maintain organized content library with current project images, descriptions, and credentials Track submissions, outcomes, and follow-up deadlines Generate monthly pipeline reports

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Significant increase in capacity for business development and market research. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team consistently communicated and was friendly and professional. When I encountered an issue, they moved quickly and expertly to resolve it. I have been very impressed.

What was your primary form of communication with Remote CoWorker?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I have found their communication, oversight, guidance, and value to all to be excellent. Also Remote Coworker provided the strongest candidates of the six firms that I interviewed for this work. 

Are there any areas for improvement or something Remote CoWorker could have done differently?

None that come to mind - in general, very strong.

BACKGROUND

Please describe your company and position.

I am the Director of All-Steps Formation Riding

Describe what your company does in a single sentence.

We help horse riders buld confidence, communication and stronger peartnerships with thier horses through structure formation riding training. Our sessions combine teamwork, performance and personal progression in a supportive equestrian community that inspires both horse and rider.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• Move some of the admin tasks away from me so i can concentrate on growing the business
• Access to a younger person who is more up to speed with technology

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

High ratings

How many teammates from Remote CoWorker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

I require admin support with the running of our business. I also require someone to help automate as many of our process as possible to free up extra time. Once this has happened i hope that the VA's job can become more interesting for her as the basic admin tasks will be dealt with.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We're still in the learning phase but are marketing is becoming much easier. I have more time to think of bigger picture plans as the admin is moving away from me, fabulous!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The VA is happy to do any task that I ask of her and also comes up with solutions. I needed someone with a good brain and that's exactly what i got, she's brilliant.

What was your primary form of communication with Remote CoWorker?

Virtual Meeting

What did you find most impressive or unique about this company?

How organised it is. I was very nervous about dealing with a company that is 1,000s of miles away from me but i can't believe how well it is going. Wish i'd done it sooner

Are there any areas for improvement or something Remote CoWorker could have done differently?

Nothing, am very happy

BACKGROUND

Please describe your company and position.

I am the Psychiatric Provider | Practice Owner of Northwind Holistic Psychiatry

Describe what your company does in a single sentence.

Psychiatric Practice 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• Front-End Practice Support (Scheduling & Intake Coordination)
• Patient Communication & Portal Management
• Administrative Workflow Optimization & Practice Operations Support

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

Great culture fit

How many teammates from Remote CoWorker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work includes comprehensive administrative and operational support for my psychiatric practice. Key responsibilities include front-end patient coordination (scheduling, intake, and follow-up), managing patient communications through phone, email, and portal systems, and maintaining organized documentation and records.

In addition, Joren supports workflow optimization by helping streamline internal processes, improve efficiency, and ensure smooth day-to-day operations. She has also assisted with task management, coordination of priorities, and identifying opportunities to enhance practice systems.

Overall, the role has evolved beyond basic administrative support to include proactive operational assistance that directly supports both patient care and practice growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since working with Remote CoWorker, I have seen a significant improvement in overall efficiency and day-to-day operations within my practice. Administrative burden has been greatly reduced, allowing me to focus more time and energy on direct patient care.

Patient communication and scheduling processes are more streamlined and consistent, leading to a smoother patient experience. Tasks are completed more proactively and with greater organization, which has improved workflow reliability and reduced delays.

Overall, the support has contributed to increased productivity, improved operational structure, and the ability to scale my practice more effectively.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management has been excellent. Tasks are consistently completed on time, and communication is clear, timely, and well-organized.

Both Joren and the Remote CoWorker team, including Ms. Dyril, have been highly responsive and attentive to my needs. They are proactive in following up, adaptable to feedback, and quick to implement changes when needed.

Overall, the collaboration has been smooth, reliable, and well-coordinated.

What was your primary form of communication with Remote CoWorker?

Virtual Meeting

What did you find most impressive or unique about this company?

What stood out most was the combination of having a highly capable virtual assistant paired with a responsive and supportive management team. Joren is exceptionally proactive, detail-oriented, and reliable, while Ms. Dyril and the Remote CoWorker team provide consistent oversight, communication, and support.

This balance of independent, high-quality work with strong organizational backing is what makes the experience unique and highly effective.

Are there any areas for improvement or something Remote CoWorker could have done differently?

At this time, I have not identified any major areas for improvement. The team has been responsive, professional, and supportive throughout, and any needs or adjustments have been addressed promptly.

Overall, my experience has been very positive.

BACKGROUND

Please describe your company and position.

 I am the Owner of a plumbing company 

Describe what your company does in a single sentence.

Industrial and Commercial Plumbing Company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• Back end office work

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Remote CoWorker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

1) Administrative Support (Operations + Coordination)

• Managed task intake, prioritization, and turnaround based on deadlines and urgency
• Coordinated scheduling and calendar items (appointments, reminders, confirmations)
• Supported inbox/admin workflows as requested (drafting replies, organizing messages, flagging urgent items)
• Followed up on open items to ensure nothing stalled (internal and external follow-ups)
• Maintained organized records of requests, decisions, and outcomes for easy reference

2) Documentation, Formatting & File Management

• Created and updated documents, templates, and spreadsheets to specification
• Cleaned up formatting and ensured consistency (naming conventions, version control, organized folders)
• Prepared client-ready materials (polished, structured, and easy to use)

3) Marketing VA Support (Execution + Coordination)

• Assisted with marketing task execution across multiple channels (as assigned)
• Drafted and refined marketing copy for posts, emails, and basic outreach messages
• Supported content coordination (organizing assets, tracking what’s needed, keeping a simple content pipeline moving)
• Performed research to support marketing decisions (audience, competitors, local market, content ideas)
• Helped maintain consistency in brand presentation (tone, formatting, basic visual/asset organization)

4) Quality Control & Communication

• Confirmed requirements upfront and asked clarifying questions when needed
• Provided clear status updates (in progress / blocked / completed) and surfaced issues early
• Delivered work on time and aligned outputs to the requested format and standard
• Demonstrated reliability, attention to detail, and a proactive approach to getting tasks fully closed out

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Mae delivered consistent, measurable progress through reliability and day-to-day execution. Tasks were completed when requested, within the required timelines, and without delays or repeated follow-ups. She maintained daily administrative and marketing support coverage, ensuring routine responsibilities were handled consistently while also turning around new requests as they came in. The overall outcome was improved responsiveness, better organization, and steady completion of both ongoing daily tasks and ad hoc priorities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mae’s project management was organized and dependable. She tracked requests as they came in, clarified requirements when needed, and prioritized tasks appropriately so work kept moving without things slipping through the cracks.
Yes—she delivered items on time and was consistent about closing out tasks when she said she would. She responded quickly to my needs, handled ad hoc requests without friction, and adapted to shifting priorities while still keeping up with daily responsibilities.

What was your primary form of communication with Remote CoWorker?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was how dependable and easy they were to work with. They were responsive, followed instructions closely, and consistently delivered what was requested without needing repeated follow-ups.
They also stood out for being organized and proactive—handling daily tasks reliably while adapting quickly when priorities shifted. Overall, the experience felt smooth, professional, and well-managed end to end.

Are there any areas for improvement or something Remote CoWorker could have done differently?

Overall, the experience was positive and the work was delivered as requested.

BACKGROUND

Please describe your company and position.

I am the Co-Owner of Transform & Renew PLLC

Describe what your company does in a single sentence.

We are a small group counseling practice helping clients with their mental health.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• Scheduling, rescheduling and cancellations
• benefits and eligibility running for new clients and returning clients.
• social media post creations/ posting

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Remote CoWorker were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Our Virtual Assistant has been able to help us take our front end adminstration tasks to a new level. He is able to answer calls and messages as they come in versus us piecemealing our phone coverage to who is available.

They have been able to Take new calls, schedule clients, and run their benefits quickly. The VA has been timely with responding to our team, our clients and helping us be more consistent in our front office tasks.  The onramp time has been impeccable and super impressed with the team and the hiring process of our virtual assistant. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were able to go from identifying our needs, to interviewing and onboarding in the span of 2-3 weeks. Onboarding was easy and the VA has been a good fit from the start. Our Account Manager has been very communicative and easy to work with.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they responded to items on time and easily pivoted when we needed to. They ensured we understood the expectations and made clarifications with us when we were in the beginning stages. They also provide good, clear communication with any questions we have.

What was your primary form of communication with Remote CoWorker?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They also want to partner with us to see our success. They were friendly, warm, and helpful throughout. They did not pressure us and let us decide our next move versus other organizations that were pushy.

Are there any areas for improvement or something Remote CoWorker could have done differently?

No, I think they did an exceptional job and very pleased with our account manager Melanie's hard work and our VA, Iverson.

BACKGROUND

Please describe your company and position.

 I am the Owner of a legal company 

Describe what your company does in a single sentence.

Law Firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• Find a VA

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

Great experiencewith company

How many teammates from Remote CoWorker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

I had an excellent experience working with Remote CoWorker—easily the best VA recruiting company I have encountered, and I reached out to more than fifteen firms before finding them. They are consistently responsive, take the time to understand exactly what you are looking for, and put significant effort into finding the right match. Even the VA who was ultimately placed expressed very positive feedback about their interactions with RCW.

My Account Manager, Zeldine, was exceptional. Throughout several meetings, she presented multiple qualified candidates and demonstrated an impressive ability to interpret my needs—even when I was not entirely sure how to articulate them myself. Her insight, professionalism, and dedication made the entire process seamless.

I cannot speak highly enough of Zeldine. A numerical rating would not do her justice; while she is certainly a 10 out of 10, it is more accurate to describe her as one of one. No other recruiting company I interacted with came close to matching her level of service, efficiency, responsiveness, and overall professionalism. Working with her was truly a standout experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They found me a VA who perfectly fit what I was looking for

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes

What was your primary form of communication with Remote CoWorker?

Virtual Meeting

What did you find most impressive or unique about this company?

They were responsive, thorough and expereinced.

Are there any areas for improvement or something Remote CoWorker could have done differently?

no

BACKGROUND

Please describe your company and position.

I am the Physical Therapist and Owner of Sharla Buza Physical Therapy

Describe what your company does in a single sentence.

Provide physical therapy services with a Women's Health specialty, orthopedic, spine and sports rehab, personal training and lifestyle fitness coaching. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• Help manage administrative tasks
• Scheduling and medical communications
• Social Media

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

• High ratings
• Pricing fit our budget

How many teammates from Remote CoWorker were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Manage the calendar (book, confirm, and reschedule appointments)
• Handle patient intake forms 
• Send appointment reminders (if patient hasn't responded to IntakeQ reminder)
• Handle billing follow-up (sending superbills, invoices, tracking payments, reconciling charges)
• Upload scripts and documents to files
• Tracking scripts and managing renewal
• Social media and marketing
• Creating marketing materials business cards, brochures, postcards
• Perform discovery calls with potential patients
• Create and schedule social media posts (Instagram, Facebook, Threads, etc.)
• Post blog updates or upload new website content
• Track marketing analytics (followers, engagement, conversion rates)
• Documentation Support (Non-clinical)
• Format and organize patient education handouts
• Create PDF guides or printable sheets
• Maintain a library of standard emails or text templates

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Cancellation rates
• Income generated/payment collections
• Number of discovery calls becoming patients 
• Total number of patients scheduled/week/month 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Regular communication through secure Google account, weekly meetings, daily interactions regarding tasks and patient communications; very timely with answering calls, texts and requests to complete projects. 

What was your primary form of communication with Remote CoWorker?

Virtual Meeting

What did you find most impressive or unique about this company?

I was impressed with the qualifications of the VA's I interviewed when considering hiring. I am also very happy with my current VA, her knowledge, expertise, and help with managing my personal business.

Are there any areas for improvement or something Remote CoWorker could have done differently?

No comment

BACKGROUND

Please describe your company and position.

 I am the Owner of a legal company 

Describe what your company does in a single sentence.

Estate Planning and Probate Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• Administrative Assistant

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

Good value for cost

How many teammates from Remote CoWorker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Administrative /paralegal work

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since joining Remote Coworker just a few months ago, I'm able to serve more clients and focus more on business generation by delegating adminstrative tasks to my assistant, Ms. Kristine. From the day, Nelusof Remote Coworker curated talented applicants for me and I interviewed them via video call, I selected Ms. Kristine who has been a "standard setter" worker - a compliment that I do not give easily. Ms. Kristine has consistently owned all assignments that I have given her, seamlessly juggling them with professionalism and ease. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

I would be remiss if I didn't mention Ms. Angelique. Ms. Angelique does an impeccable job of managing and improving my relationship with Ms. Kristine through constant comminication with both me and Ms. Kristine. On a weekly basis, she provides me with tidy charts that help me track Ms.Kristine's productivity and always has time to discuss any issues that might arise. 

What was your primary form of communication with Remote CoWorker?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Again, Remote CoWorker has been a game-changer for my law practice as I scale up its bandwidth to serve more clients. Mr. Groesbeek's friendly demeanor and masterful knowledge on how to best curate a remote team for any professsion is nonpareil. I certainly intend to utilize Remote Coworker moving forward as my "secret weapon" to increase my office's ability to serve more clients and to compete with other NYC based firms.

Are there any areas for improvement or something Remote CoWorker could have done differently?

NO

BACKGROUND

Please describe your company and position.

I am the CEO of AI Legal Strategist

Describe what your company does in a single sentence.

Attorney and professional voice actor and speaker

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• Help with multiple businesses

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

Great culture fit

How many teammates from Remote CoWorker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Managed comprehensive SEO on-page optimizations, keyword research, and performance reporting across multiple business verticals:
● Operated AI tools and automation platforms (Make.com) to streamline marketing workflows and business operations. 
● Created and optimized paid media campaigns across Facebook and Amazon advertising platforms.
● Designed ad creatives, social media content, and marketing materials using Canva and Adobe Suite. 
● Managed multi-platform e-commerce operations including Shopify store setup, Etsy marketplace optimization, and Amazon FBA program administration. 
● Oversaw Amazon KDP (Kindle Direct Publishing) operations for book publishing and distribution. 
● Utilized Notion for project management, workflow organization, and business documentation across all ventures.
● Developed and maintained web applications using Replit for various business automation needs. 
● Provided comprehensive virtual assistant services including email management, scheduling, customer service, and administrative support. 
● Coordinated operations across multiple business entities, ensuring seamless integration and performance optimization. 
● Implemented budget pacing strategies and monitored KPIs across all digital marketing channels and business operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

weekly meetings

Describe their project management. Did they deliver items on time? How did they respond to your needs?

yes good project management

What was your primary form of communication with Remote CoWorker?

Virtual Meeting

What did you find most impressive or unique about this company?

They were friendly and professional

Are there any areas for improvement or something Remote CoWorker could have done differently?

leaving a review here is extremely timeconsuming and cumbersome

BACKGROUND

Please describe your company and position.

I am the HR Generalist of an acupuncture therapy clinic.

Describe what your company does in a single sentence.

Our clinic provides acupuncture and massage therapy for our patients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Remote CoWorker to accomplish?

• Consolidate and prepare insurance documentation for submission
• Call patients to inquire if they want to continue treatment

SOLUTION

How did you find Remote CoWorker?

Online Search

Why did you select Remote CoWorker over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Remote CoWorker were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The Virtual Assistant through Remote CoWorker assisted us with a backlog of documentation consolidation in a short period of time. This was extremely important so our patients didn't have a gap in continued care.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

KPIs were established and met without delay. This enabled us to submit insurance claims in a timely manner to ensure there was no gap in care for our patients.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

KPIs were met in a timely manner.

Account Manager provides timely and concise communications between our office and Remote CoWorker.

Virtual Assistant we selected met and even surpassed our expectations on KPI deliveries.

What was your primary form of communication with Remote CoWorker?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Remote CoWorker is extremely professional, understands the need to work together as a team to achieve goals set for the Virtual Assistant, and provides timely & concise communications.

Are there any areas for improvement or something Remote CoWorker could have done differently?

None that we can think of.